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<v Speaker 1>Yeah, ripped news needed by, so you don't have.

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<v Speaker 2>Come running. Just as fast as we can.

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<v Speaker 3>Shooter's gonna help come Man.

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<v Speaker 4>Dix is the Troubleshooter Show. Now, Tom Martino, Hello, Tom

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<v Speaker 4>Martina here, Welcome to a Monday. And as we get

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<v Speaker 4>into spring, what's going on in your life? If you're

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<v Speaker 4>having any problems to your sumpumps or anything plumbing wise,

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<v Speaker 4>or anything plumbing, heating, cooling, electric drains. We have plumbline

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<v Speaker 4>services in the house today with us. Bob Logan. If

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<v Speaker 4>you're looking on camera, he's to my right screen that

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<v Speaker 4>would be screen left. And we have the Deputy D here.

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<v Speaker 4>I don't know who's back at the ranch. I know

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<v Speaker 4>Susy Sues is on the phone, Deputy Bo. Welcome to

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<v Speaker 4>the show that rhymes. Okay, let's say that thank you.

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<v Speaker 4>Can you imagine if it was the Bow Show, the

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<v Speaker 4>Bow Show. Hey, thanks both for being there for helping

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<v Speaker 4>us out. Deputy D, thank you for being there helping

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<v Speaker 4>us out. Let's get to the problems questions complaints you have.

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<v Speaker 4>You can call use a three oh three seven one

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<v Speaker 4>three talk seven one three eight two five five. Of

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<v Speaker 4>course you can also call it a three oh three

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<v Speaker 4>Martino three oh three six two seven eight four sixty six,

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<v Speaker 4>and we will we will take all of your calls

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<v Speaker 4>and get you on the show so you never have

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<v Speaker 4>to wait. And for those of you who join us

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<v Speaker 4>on YouTube, I call you my morons, and that's an

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<v Speaker 4>affectionate term, so welcome one in all morons today. We

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<v Speaker 4>appreciate you being here. And uh, the morons always have

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<v Speaker 4>a lot to contribute, and you're welcome to go to

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<v Speaker 4>that spot to contribute as well. If you go on YouTube,

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<v Speaker 4>you look for referral lists or Troubleshooter Network and you'll

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<v Speaker 4>find us. So, without further ado, let's go to the phones.

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<v Speaker 4>A lot of consumer news though, a lot of consumer

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<v Speaker 4>information I have for you. But right now, Twinika, twin Eco,

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<v Speaker 4>what's happening with you?

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<v Speaker 5>Hello, Hi, good morning Matina.

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<v Speaker 6>I'm having issues. I'm with my landlord. I had a

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<v Speaker 6>question regarding my lease, my renault. Okays, she has not

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<v Speaker 6>been communicating with us as we got off on a

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<v Speaker 6>rocket side because I had a contact it's so as

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<v Speaker 6>you do to a gathlet, because she felt I should

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<v Speaker 6>have called her first, and every since then we have

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<v Speaker 6>not been on a good term. But she has our

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<v Speaker 6>lease ends on next month, May the fourteenth. We still

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<v Speaker 6>have not received any information on a lease renault or

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<v Speaker 6>if she's gonna raise the land or we need to move.

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<v Speaker 4>Hold on. Now, what about the original What about the

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<v Speaker 4>original lease? What does it say about the end of lease? What?

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<v Speaker 4>What is that? What are some of the wording? Does

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<v Speaker 4>it say that they have to renew or you have

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<v Speaker 4>to give them word or they have to give you words.

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<v Speaker 4>There must be something that addresses up the end of lease.

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<v Speaker 6>Yes, they did say that at the end of the

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<v Speaker 6>least that it would just roll over to a month

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<v Speaker 6>to month okay, and that neither I am obligated or

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<v Speaker 6>she's obligated to renew. Okay, so we have to give

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<v Speaker 6>like a least a thirty day notice.

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<v Speaker 4>Okay, here's now now, I think I remember you, Twinka.

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<v Speaker 4>Did you call me once before, right and on Friday? Yeah,

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<v Speaker 4>And I said what we would try to do is

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<v Speaker 4>get our we would get our real estate attorney on

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<v Speaker 4>for you.

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<v Speaker 7>Yeah.

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<v Speaker 4>M hm, okay, so a sus we were going to

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<v Speaker 4>get on uh brad Town. Thanks Twinka, hang on, and

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<v Speaker 4>let's try to get our attorney on for this and

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<v Speaker 4>then give you some real advice. Could you do you

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<v Speaker 4>have the lease in front of you?

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<v Speaker 8>Yes?

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<v Speaker 5>I do.

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<v Speaker 6>Uh huh, Just.

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<v Speaker 4>Go to that one section when we come back to you,

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<v Speaker 4>I might want to ask you about it.

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<v Speaker 6>Okay, okay, all right, I'm sure will all right.

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<v Speaker 4>What were you going to say, Deputy d Tony Kase?

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<v Speaker 9>You never said if you if you discussed this with

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<v Speaker 9>your landlord recently? Did you have a conversation about whether

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<v Speaker 9>or not this lease is going to be renewed?

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<v Speaker 6>No, I have not, because I was just trying to

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<v Speaker 6>wait to see if she was going to, you know,

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<v Speaker 6>give us information on how to renew or if we

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<v Speaker 6>were interested. But I was right kind of trying to

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<v Speaker 6>beat the laws, and it was saying that actually had

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<v Speaker 6>like a sixty day notice too, you know, I guess

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<v Speaker 6>to either offered the renee or let us know about

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<v Speaker 6>written or if she was going.

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<v Speaker 7>To own okay, not the news.

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<v Speaker 6>She had to give us a ninety day notice. I

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<v Speaker 6>think that was when does this?

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<v Speaker 4>When does it expire? When does what expired? When does

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<v Speaker 4>this current lease expire? At the end of May?

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<v Speaker 2>Oh?

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<v Speaker 6>Okay, yes, next month?

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<v Speaker 4>Wait? Did you say May fourteenth? Okay, got it?

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<v Speaker 8>I get it.

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<v Speaker 4>May fourteen, Yes, she did tell me that. All right,

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<v Speaker 4>So hang on, we'll try to get someone for you

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<v Speaker 4>three on three seven one three eight two five five

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<v Speaker 4>plumb line services in the house as spring approaches, Bob,

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<v Speaker 4>what are the biggest deals we're going to be looking for?

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<v Speaker 4>What are the biggest problems.

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<v Speaker 10>Uh. One of the biggest things that are plumbing problems

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<v Speaker 10>is things begin to thaw out broken hose bibs over

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<v Speaker 10>the winter.

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<v Speaker 4>Are there things that broke that really would not manifest

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<v Speaker 4>till now?

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<v Speaker 2>Uh?

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<v Speaker 10>Yeah, perhaps vacuum breakers that for the sprinkler singler system.

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<v Speaker 10>So yeah, you know, in fact, I can throw out

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<v Speaker 10>a special right now if you want. Yeah, let's say,

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<v Speaker 10>for forty nine bucks, we'll do a complete spring plumbing inspection,

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<v Speaker 10>your hose bib, your vacuum breaker, your time.

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<v Speaker 4>So in other words, you'll come and make sure everything's

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<v Speaker 4>re energized, ready to go, no leaks, ready.

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<v Speaker 10>And just so pressurizing on those systems. All of a

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<v Speaker 10>sudden you don't find a flooded base. You know, sometimes

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<v Speaker 10>it's worth it.

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<v Speaker 4>Forty nine bucks, you get that done, and uh three

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<v Speaker 4>eight six, ten, eighty six. Can we use three oh

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<v Speaker 4>three ten totally three oh three three eight six ten

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<v Speaker 4>eighty six. Plumb Line Services, good people. I've known them

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<v Speaker 4>for many, many years. Three oh three, Oh, I'm sorry,

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<v Speaker 4>five eight six, I'm so sorry. Three oh three, five

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<v Speaker 4>eight six, ten eighty six. Forty nine bucks is it

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<v Speaker 4>forty nine?

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<v Speaker 10>Yeah? Forty nine um plumbing plumbing.

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<v Speaker 4>Check and uh and turning on everything.

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<v Speaker 10>Yeah yeah. And then the other thing is obviously your

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<v Speaker 10>air conditioning system. So many people wait until you actually

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<v Speaker 10>turn it on. Get it inspected first, make sure it's safe, operational,

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<v Speaker 10>running within manufacturer specifications, because once it gets hot, everybody,

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<v Speaker 10>my competitors and our company, everybody will be super busy.

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<v Speaker 10>And you don't want to be waiting through the summer

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<v Speaker 10>to try to get your air conditioner fixed. And so

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<v Speaker 10>get it, get it looked at right now. We got

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<v Speaker 10>a great tune up special at seventy nine dollars, and

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<v Speaker 10>we've run through the entire system and make sure everything

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<v Speaker 10>is good for the sun now.

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<v Speaker 4>One day I want to mention people, say, Tom, people

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<v Speaker 4>that do these specials, what they really want to do

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<v Speaker 4>is get into your home. That's exactly right, that's exactly right.

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<v Speaker 4>It's called a lost leader, and they want to get

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<v Speaker 4>into your home to show you what they can do

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<v Speaker 4>not to sell you something, but to show you, hey,

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<v Speaker 4>here's a wonderful inspection. Here's what we found. Then what

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<v Speaker 4>happens is you decide if you like them right now.

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<v Speaker 4>They would be insane to do a special. My people,

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<v Speaker 4>that people I advertise for, to do a special just

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<v Speaker 4>to get in there and try to sell you something

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<v Speaker 4>or rip you off. Nobody does that. Yes, they want

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<v Speaker 4>to get they want to get to know you. Yep,

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<v Speaker 4>that's exactly what it is. There's nothing wrong with that.

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<v Speaker 4>They'll leave that sticker on there and they hope you've

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<v Speaker 4>observed them, and when you have a problem, you're going

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<v Speaker 4>to call them back. Isn't that the truth?

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<v Speaker 10>I mean marketing, let me rephrase it a little bit different, Tom,

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<v Speaker 10>because what I tell all of our technicians, everybody works

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<v Speaker 10>with the company, whether on the phone or in person,

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<v Speaker 10>like our number one goal. Our number one goal should

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<v Speaker 10>be to win that client for right for life, build

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<v Speaker 10>the trust, build a relationships and what we have to offer.

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<v Speaker 10>And quite frankly, I could care less if they pay

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<v Speaker 10>twenty one dollars or twenty one thousand dollars. That's irrelevant

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<v Speaker 10>to me.

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<v Speaker 4>Because eventually, if they stick with you, you'll get their business.

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<v Speaker 10>That's right. And if we treat them right, we serve

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<v Speaker 10>them right, so and they'll stay with us a long time.

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<v Speaker 10>They'll tell their friends and family about us.

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<v Speaker 4>And so many times, you know, people hide away from

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<v Speaker 4>specials and advertising. Look at everybody on the radio and

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<v Speaker 4>on TV. Everything that's brought to you, everything, every news item,

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<v Speaker 4>every every feature, everything is brought to you by advertisers

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<v Speaker 4>and sponsors. And what they hope is that you're going

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<v Speaker 4>to try.

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<v Speaker 2>Now.

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<v Speaker 4>Now, I will tell you there are a lot of

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<v Speaker 4>bad people that advertise. There are good people that advertise,

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<v Speaker 4>there are neutral people that advertise. So you have to

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<v Speaker 4>still do the shopping. But remember that just there's and

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<v Speaker 4>there's nothing wrong with it. Upcoming, we'll talk about John Fuller.

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<v Speaker 4>What does he do. You'll hear everybody he does something

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<v Speaker 4>to try to attract customers. There's nothing wrong with that.

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<v Speaker 4>What you need to do is be discerning in choosing

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<v Speaker 4>your company. We have more coming up on the Troubleshooter Show.

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<v Speaker 4>And speaking of which, like Frank Duran in Real estate Man,

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<v Speaker 4>you know what he does, free market analysis of what

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<v Speaker 4>your house will sell for. It's a real one. By

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<v Speaker 4>the way, pictures measurements everything, the neighborhood, the surrounding area,

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<v Speaker 4>the supplying demand, the interstates. Now why do you think

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<v Speaker 4>he does that, Bob? Why would Frank duran spend more

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<v Speaker 4>than a few hours. He a little time at the

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<v Speaker 4>house and then analysis. Why would he present a homeowner

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<v Speaker 4>here's what my marketing plan, what I believe your house

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<v Speaker 4>will sell for no obligation. Now why is that?

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<v Speaker 10>Because if he can build some values for us that relationship,

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<v Speaker 10>then when it does come time to size, he's going

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<v Speaker 10>to be the one.

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<v Speaker 4>To win too. Now, and here's another reason. He is

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<v Speaker 4>getting to learn the area and you're letting him. So

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<v Speaker 4>the more houses he does, the more well rounded experience

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<v Speaker 4>he has. So if you want a free analysis of

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<v Speaker 4>what your house will sell for, maybe you're thinking about it.

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<v Speaker 4>Frank Durandi Realestateman dot com three oh three nine two

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<v Speaker 4>zero sixteen twenty two. Go with a sure thing Denver's

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<v Speaker 4>Best roofer Excel roofing dot com.

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<v Speaker 11>You don't pay a cent until you're content.

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<v Speaker 4>Please time for an insurance check up free, no obligation.

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<v Speaker 4>In comparison, call Compass insurance paying too much your coverage

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<v Speaker 4>at dozens of insurance companies find out now three all

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<v Speaker 4>three seven seven to one. Help. You'll think you're his

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<v Speaker 4>only customer when you choose Frank durand the real estate

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<v Speaker 4>man dot com to list your home with Remax Alliance

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<v Speaker 4>three all three nine two zero sixteen twenty two. Hey

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<v Speaker 4>Tom Martino here, Welcome to the show. And what I

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<v Speaker 4>love to tell you is Compass Insurance group free and

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<v Speaker 4>insurance checkups. And that's a serious item to see you're

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<v Speaker 4>not paying too much or you're not under insured, possibly

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<v Speaker 4>even over in short three h three nine nine six

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<v Speaker 4>nine thousand. We're waiting for Brad O'Brien. Uh, and then

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<v Speaker 4>we'll get to that lease issue, because end of leases

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<v Speaker 4>are not like they used to be. Now, Stephen has

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<v Speaker 4>an interesting comment. I'm not sure what he means, but

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<v Speaker 4>the comment on your call sheet is weird. Steven, what

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<v Speaker 4>did you want to talk about? It's not applying me.

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<v Speaker 4>What did he just say? Steven? The river?

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<v Speaker 2>Oh?

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<v Speaker 4>Are you there? Mark? Steven? And Hi Stephen? What's going on?

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<v Speaker 11>Brother?

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<v Speaker 12>Oh?

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<v Speaker 13>I seen this news thing about the homeless problem in

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<v Speaker 13>Lakewood and the areas that they're talking about the small space.

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<v Speaker 13>I'm part of that small space and I'm telling you

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<v Speaker 13>everything on that news was not an outright lie. It's

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<v Speaker 13>a very huge misdirection.

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<v Speaker 4>I'd like to at least now tell me. Okay, hold on,

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<v Speaker 4>let's take this one step at a time. Let's take

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<v Speaker 4>this one step at a time. Because here's what I

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<v Speaker 4>say about TV reporting, having been in it for forty years,

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<v Speaker 4>here's what I say about TV reporting. Many of the

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<v Speaker 4>TV reporters, they make up their minds what the story

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<v Speaker 4>is about. They go out and get the facts, and

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<v Speaker 4>when it doesn't match what they want, they make it match.

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<v Speaker 4>So they go out with a preconceived notion of what

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<v Speaker 4>the story is. So what I'd like, and I'll give

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<v Speaker 4>you a wonderful example of that back in the day.

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<v Speaker 4>But right now, I want to hear from you. What

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<v Speaker 4>was the item that was reported on and which reporter

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<v Speaker 4>or which station are you taking issue with.

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<v Speaker 5>The story?

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<v Speaker 13>I guess was nine News, but it came out on

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<v Speaker 13>Fox thirty one.

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<v Speaker 4>Well, then it's both stories, So who's the one that

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<v Speaker 4>did it wrong?

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<v Speaker 8>All of them?

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<v Speaker 4>Okay, tell me what the story touches me. But here, Stephen,

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<v Speaker 4>I want, since you're Steven's and you're in the middle

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<v Speaker 4>of this, I want you to do me a favor.

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<v Speaker 4>I want you to tell me the story as it

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<v Speaker 4>was reported first, and then tell me the truth first.

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<v Speaker 4>Tell me what was reported.

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<v Speaker 13>What was reported was that there's been that this has

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<v Speaker 13>been an ongoing problem for years, that there's been fires

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<v Speaker 13>being started near trees and by trees, and that it's

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<v Speaker 13>become a huge problem, that people are like going into

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<v Speaker 13>the backyards of the neighborhood, that kind of thing. And

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<v Speaker 13>while yeah, those statements had some accuracy, they don't apply

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<v Speaker 13>to what the place that they were trying to say

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<v Speaker 13>it was happening.

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<v Speaker 4>So what I want to know is, what do you

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<v Speaker 4>mean if you were reporting this, Steven, I'm gonna give

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<v Speaker 4>you the microphone report. What should have been said, go ahead, okay.

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<v Speaker 13>What should have been said is that this small piece

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<v Speaker 13>of c dot property here in Lakewood, that there are

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<v Speaker 13>a number of homeless people here that care about the community,

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<v Speaker 13>that we do our best to keep others that would

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<v Speaker 13>do these types of things out of this area. I

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<v Speaker 13>can't tell you how many times I've cleaned up shopping

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<v Speaker 13>carts full of trash right here in this little spot

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<v Speaker 13>where I'm at and hauled it out of here because

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<v Speaker 13>I don't want to live in that crap. Either we're

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<v Speaker 13>trying to dig ourselves out of this hole, not bury

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<v Speaker 13>ourselves in deeper.

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<v Speaker 4>And what they reported, Okay, well, how did this news reporting,

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<v Speaker 4>How did this news reporting mischaracterize that? I think I

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<v Speaker 4>know now the story you're talking about. Is it near

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<v Speaker 4>Wadsworth and sixth.

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<v Speaker 13>Yes, yes, yeah it is.

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<v Speaker 4>Yeah, there's always been. There's always been trash. There is

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<v Speaker 4>not the camp.

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<v Speaker 13>What's that?

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<v Speaker 4>D D? What were you going to say?

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<v Speaker 8>But I happened to.

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<v Speaker 9>So look, I happened to drive by six on Wadsworth

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<v Speaker 9>less than a week ago.

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<v Speaker 4>And I saw I saw.

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<v Speaker 9>The encampment kind of like on that northeast side against

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<v Speaker 9>the residential fans. It was a pigstyde dude, there's trash

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<v Speaker 9>all over the place.

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<v Speaker 4>I don't think Steven's sign. Where do you guys? What

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<v Speaker 4>do you guys use for a bathroom? Where do you

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<v Speaker 4>go to the bathroom? He you're not one of them?

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<v Speaker 4>Are you a resident there? Stephen? I think he's a resident.

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<v Speaker 4>That's how we started.

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<v Speaker 13>I'm homeless guy.

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<v Speaker 4>Okay, I'm sorry, I'm sorry. So Stephen, I go to.

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<v Speaker 13>Walmar, I go to the Safe Flight Autowa up here,

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<v Speaker 13>I fly a sign for money so I don't have

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<v Speaker 13>to steal to survive while I wait out a disability claim.

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<v Speaker 13>The Safe Flight Auto up there let me use their bathroom.

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<v Speaker 13>They let me plug in my devices so that I

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<v Speaker 13>have power on my phone.

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<v Speaker 4>And may I ask some questions, Stephen Steven, May I

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<v Speaker 4>ask some questions because you're putting a face to all

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<v Speaker 4>of this and a name. I want, really, I want

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<v Speaker 4>to ask you, how long have you been homeless?

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<v Speaker 13>I have been. I came back to Colorado at the

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<v Speaker 13>end of twenty nineteen from working with the Carnival and

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<v Speaker 13>I got stuck here by COVID when COVID shut Carnival

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<v Speaker 13>down and a disability claim that I've had in that

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<v Speaker 13>I finally had a hearing for two weeks ago, and

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<v Speaker 13>I'm waiting for the results, which should be favorable to

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<v Speaker 13>try to pull out of this.

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<v Speaker 8>I'm two years old.

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<v Speaker 13>I'm it's it's been something of a battle.

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<v Speaker 4>And so you absolutely had no savings or anything. So Steven,

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<v Speaker 4>you had no savings or anything, so you had to

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<v Speaker 4>transition to the streets.

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<v Speaker 13>Well, I dumped all my savings into getting my driver's

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<v Speaker 13>license back into COVID, and then COVID happened and they

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<v Speaker 13>shut down Carnival, and I was stuck.

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<v Speaker 4>That's correct. When you say carnival, you mean a real carnival.

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<v Speaker 4>He was a carnie. Yes sir, yes, sir. What did

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<v Speaker 4>you do there? What did you do there?

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<v Speaker 13>I had an accident?

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<v Speaker 4>I worked? What did you do there?

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<v Speaker 13>Furniture?

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<v Speaker 8>I worked?

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<v Speaker 13>Games?

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<v Speaker 1>Oh?

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<v Speaker 4>Really? I can I ask you something? Saving? Come on,

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<v Speaker 4>I gotta ask. Are they rigged? Stephen Steven? Are they rigged?

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<v Speaker 13>In many shows they are and some they're not. There's

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<v Speaker 13>two two big, definite distinct types of Carnival. There's the

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<v Speaker 13>ones that are trying to be they're trying to clean

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<v Speaker 13>up that dirty Carney image, and then there's the ones

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<v Speaker 13>that are absolutely that dirty Garney.

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<v Speaker 4>You know, years and years ago, when we were in Florida,

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<v Speaker 4>we were at this home and next door to us

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<v Speaker 4>with this giant estate, and my mom, to make some

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<v Speaker 4>extra money, did house cleaning, and she happened to be

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<v Speaker 4>house cleaning for this when she would go down there

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<v Speaker 4>to visit my sister. Honest to god, she would take

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<v Speaker 4>side jobs. That's what a hustler she was back.

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<v Speaker 10>In the day.

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<v Speaker 4>And she did some house cleaning for this family next door,

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<v Speaker 4>and it was ringling. The honest to god, it was ringling,

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<v Speaker 4>and it was such an amazing thing the home and

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<v Speaker 4>he had a miniature surface in the back. Anyway, I digress.

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<v Speaker 4>So Stephen, right now, is there anything we can do

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<v Speaker 4>to help you?

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<v Speaker 13>Yeah, I'd like somebody to come out and take pictures. Okay,

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<v Speaker 13>the place that your guy right there was talking about,

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<v Speaker 13>He's right. Last week it was crashed because I put

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<v Speaker 13>my camp down here in a little spot.

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<v Speaker 4>Where are you saying most of the time it's not trashed.

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<v Speaker 4>I think Dmitri goes by there. I'm saying that Dimetri,

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<v Speaker 4>you want to stop him?

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<v Speaker 2>Take it?

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<v Speaker 4>So when and what do you want our people are

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<v Speaker 4>a representative to do when they go out there. What

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<v Speaker 4>do you want them to just see that it's not

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<v Speaker 4>always a trash pit.

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<v Speaker 13>I'd like them to see that it's not trashed. I'd

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<v Speaker 13>like them to see that there are some people out

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<v Speaker 13>here that aren't that dirty, homeless image, if you will,

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<v Speaker 13>like the carnies that are just trying to.

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<v Speaker 4>Dig our way out.

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<v Speaker 13>This is a nice secluded little spot where I can

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<v Speaker 13>leave from here and go up there and fly my

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<v Speaker 13>sign and come back and all my stuff's not gone.

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<v Speaker 13>That We're not trying to trash anything, but Lakewood doesn't

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<v Speaker 13>give us any alternatives to doing anything. There's no camping

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<v Speaker 13>in Lakewood, they say, not even on private property. There's

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<v Speaker 13>where we're stuck. There are people out here that are

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<v Speaker 13>doing rotten things.

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<v Speaker 4>I think what happens, though, is when you own hold on,

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<v Speaker 4>hold on. Man. Here's the other side of that.

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<v Speaker 14>When you own property around that or a business around it,

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<v Speaker 14>and it looks so absolutely horrible, people don't visit your business.

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<v Speaker 14>You go to try to sell your property there, it's

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<v Speaker 14>hard to sell. So I mean that's a real big problem.

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<v Speaker 13>I agree, I agree completely. That's where I find my

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<v Speaker 13>sign at. I cleaned up that corner. I pulled all

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<v Speaker 13>the weeds and I got it all looking pieces. And

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<v Speaker 13>that's why the auto shop right there lets me come

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<v Speaker 13>in and plug in my devices and use the restroom

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<v Speaker 13>and get a couple of coffee. Well, you know what,

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<v Speaker 13>you know, time's up there, Steven a meal because I

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<v Speaker 13>cleaned it up.

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<v Speaker 4>Steven, you sound like a good guy. Okay, you do.

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<v Speaker 4>What is your income right now? The sign business?

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<v Speaker 13>I knows whatever I can get on that corner flying

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<v Speaker 13>a sign.

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<v Speaker 4>How much do you get out of curiosity. Yeah, yeah,

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<v Speaker 4>what do you get.

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<v Speaker 13>To one hundred dollars a day? If I happen to

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<v Speaker 13>hit a good day enough so I can eat and

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<v Speaker 13>folk figure out.

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<v Speaker 14>Hey, give me an idea of what I'm dying to

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<v Speaker 14>know this, Like, give me an idea who gives you

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<v Speaker 14>the most?

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<v Speaker 4>And here's what I mean.

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<v Speaker 14>White guys, white women, Black black women, black guys, Mexican guys.

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<v Speaker 4>Wait, wait, I also want to know fancy cars or

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<v Speaker 4>not so fancy cars. See not so fancy women?

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<v Speaker 13>Where I said it's Hispanic women in middle class cars.

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<v Speaker 4>Interesting, that's that's who helps you the most.

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<v Speaker 13>I have kind of a joke and I count the

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<v Speaker 13>number of them on Fridays. Pretty white girls don't donate

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<v Speaker 13>because they're used to getting things given to them. Oh

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<v Speaker 13>some days I go two for ten on a pretty

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<v Speaker 13>white girl that'll actually give them a little something. It's

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<v Speaker 13>rarely more than three out of ten.

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<v Speaker 4>What sign works the best?

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<v Speaker 14>Is it like one that's like, oh, who's kidding, I'm

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<v Speaker 14>gonna buy a beer? Or is it like a Vietnam vet?

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<v Speaker 14>Or what sign works the best for you?

428
00:20:54.880 --> 00:20:55.200
<v Speaker 5>For me?

429
00:20:55.440 --> 00:20:58.559
<v Speaker 13>I just simply say please, help, thank you, and God bless.

430
00:20:59.039 --> 00:21:03.079
<v Speaker 4>Okay, straight simple, very intelligent.

431
00:21:04.119 --> 00:21:07.799
<v Speaker 15>Maybe he's really very intelligent, very So what were you

432
00:21:07.799 --> 00:21:10.480
<v Speaker 15>gonna say? Bob Logan says that you seem pretty intelligent.

433
00:21:10.519 --> 00:21:13.200
<v Speaker 15>But hold on a second, bro hold on, Bob, what

434
00:21:13.240 --> 00:21:16.440
<v Speaker 15>do you mean? So are you surprised that people who are.

435
00:21:16.279 --> 00:21:17.240
<v Speaker 4>Homeless are intelligent?

436
00:21:17.480 --> 00:21:19.880
<v Speaker 10>I don't know, know. I mean, he seems very intelligent.

437
00:21:19.920 --> 00:21:22.279
<v Speaker 10>He's got great communication skills. I'm just curious what his

438
00:21:22.359 --> 00:21:24.519
<v Speaker 10>disability is and what's keeping him from working.

439
00:21:24.279 --> 00:21:25.640
<v Speaker 4>Because, yeah, that's a good question.

440
00:21:25.720 --> 00:21:27.359
<v Speaker 10>What he can't do physical labor?

441
00:21:27.480 --> 00:21:30.200
<v Speaker 13>I was hit by a bit. I got hit by

442
00:21:30.240 --> 00:21:32.519
<v Speaker 13>a truck in twenty fifteen and broke fifteen bars.

443
00:21:32.559 --> 00:21:34.400
<v Speaker 4>So what's wrong with you right now? What is your

444
00:21:34.440 --> 00:21:35.720
<v Speaker 4>disability right now?

445
00:21:35.960 --> 00:21:39.759
<v Speaker 13>Is like right now with the healing process, even though

446
00:21:39.759 --> 00:21:42.680
<v Speaker 13>that was ten years ago. There's days when I can't

447
00:21:42.720 --> 00:21:44.599
<v Speaker 13>hardly move just from being stiff.

448
00:21:44.720 --> 00:21:47.880
<v Speaker 4>Oh, that's because arthright is settled. That's because arthright is

449
00:21:47.920 --> 00:21:48.359
<v Speaker 4>settled in.

450
00:21:49.680 --> 00:21:52.759
<v Speaker 13>And it's if I do too much physically on any

451
00:21:52.759 --> 00:21:55.480
<v Speaker 13>one given day, the next day, I'm just wiped out.

452
00:21:55.599 --> 00:21:57.480
<v Speaker 13>And then an employer does not appreciate that.

453
00:21:57.960 --> 00:22:02.319
<v Speaker 16>Appreciate that certainly understand But what about what about phone

454
00:22:02.359 --> 00:22:05.799
<v Speaker 16>work or work like or in a storeroom or something

455
00:22:05.880 --> 00:22:08.359
<v Speaker 16>like that, and.

456
00:22:08.319 --> 00:22:11.039
<v Speaker 13>It's so loved. And again they want that person that's

457
00:22:11.079 --> 00:22:13.079
<v Speaker 13>going to be able to be there seven to five

458
00:22:13.160 --> 00:22:14.480
<v Speaker 13>days a week, forty hours a weak.

459
00:22:14.480 --> 00:22:14.599
<v Speaker 2>Wait.

460
00:22:14.680 --> 00:22:16.720
<v Speaker 4>Yeah, well, there's nothing wrong with that. I guess what

461
00:22:16.759 --> 00:22:19.200
<v Speaker 4>I'm saying, Stephen. Are you claiming there is no work

462
00:22:19.240 --> 00:22:22.319
<v Speaker 4>that you can do? None? You said you clean up that.

463
00:22:22.319 --> 00:22:26.279
<v Speaker 13>Fricking area right then, And so I'm not claiming that

464
00:22:26.319 --> 00:22:27.960
<v Speaker 13>there's no work that I can do. But what I

465
00:22:28.000 --> 00:22:31.519
<v Speaker 13>am claiming that to do anything steady day after day

466
00:22:31.640 --> 00:22:34.200
<v Speaker 13>like an employer expects and should expect.

467
00:22:33.839 --> 00:22:36.720
<v Speaker 4>For their money. No, I know you're saying it's difficult.

468
00:22:37.720 --> 00:22:42.000
<v Speaker 4>So are you on disability? Are you on SSDI?

469
00:22:42.559 --> 00:22:43.039
<v Speaker 5>Not yet?

470
00:22:43.640 --> 00:22:47.759
<v Speaker 13>I had my hearing before the magistrate like two weeks ago.

471
00:22:47.920 --> 00:22:49.720
<v Speaker 13>They say it's going to take about two months for

472
00:22:49.759 --> 00:22:54.400
<v Speaker 13>her to get her decision in writing. We believe, yeah,

473
00:22:54.440 --> 00:22:57.000
<v Speaker 13>they are going to improve it because the judge asked

474
00:22:57.000 --> 00:23:00.559
<v Speaker 13>my attorney after the hearing, why should we him for

475
00:23:00.599 --> 00:23:03.000
<v Speaker 13>four years when we only have medical records for the

476
00:23:03.039 --> 00:23:05.039
<v Speaker 13>last two, The reason being.

477
00:23:04.880 --> 00:23:06.400
<v Speaker 4>That do me a favor sent to.

478
00:23:06.400 --> 00:23:08.640
<v Speaker 13>The doctor and complain about pain and turning.

479
00:23:10.200 --> 00:23:12.920
<v Speaker 4>I want you to do me a favor. In that encampment,

480
00:23:13.559 --> 00:23:15.880
<v Speaker 4>you have people from all walks of life? Is that true?

481
00:23:15.920 --> 00:23:21.039
<v Speaker 4>Are they all about the same the same kind of lifestyle.

482
00:23:20.599 --> 00:23:23.319
<v Speaker 13>I've met in this encampment. See, I try not to

483
00:23:23.400 --> 00:23:25.160
<v Speaker 13>camp with a lot of people because I don't like

484
00:23:25.279 --> 00:23:29.599
<v Speaker 13>what happens when that happens, the trash files, the drugs

485
00:23:29.680 --> 00:23:30.759
<v Speaker 13>and all the I know, I.

486
00:23:30.720 --> 00:23:32.720
<v Speaker 4>Get it, I get it, bro, I get it. I'm

487
00:23:32.799 --> 00:23:37.519
<v Speaker 4>just asking and are there a number of people all right?

488
00:23:38.000 --> 00:23:38.640
<v Speaker 4>You know what I'd like?

489
00:23:38.960 --> 00:23:40.839
<v Speaker 14>Is there a lot of crime? Is there a lot

490
00:23:40.880 --> 00:23:43.480
<v Speaker 14>of crime in those communities? I'm being serious, not from you,

491
00:23:43.559 --> 00:23:46.319
<v Speaker 14>but like I mean like rape. Do you see kids around?

492
00:23:46.319 --> 00:23:47.519
<v Speaker 14>I mean, how bad are they?

493
00:23:47.599 --> 00:23:47.799
<v Speaker 5>Man?

494
00:23:48.960 --> 00:23:51.240
<v Speaker 13>You don't see any kids in camp like it's but

495
00:23:52.160 --> 00:23:54.440
<v Speaker 13>here a kid freedom the environment, no matter what camp

496
00:23:54.480 --> 00:23:57.119
<v Speaker 13>you're in. I hear from some of the girls about

497
00:23:57.240 --> 00:24:01.839
<v Speaker 13>how dangerous it is for them. In fact, quite often

498
00:24:01.960 --> 00:24:04.119
<v Speaker 13>one of those groups in any of those trills knows

499
00:24:04.119 --> 00:24:06.400
<v Speaker 13>that my campus is my tents is a safe place.

500
00:24:06.920 --> 00:24:08.960
<v Speaker 13>They can come here. They can okay, they can tell

501
00:24:08.960 --> 00:24:09.720
<v Speaker 13>me what's going on.

502
00:24:10.119 --> 00:24:11.359
<v Speaker 4>Is there a hierarchy?

503
00:24:11.440 --> 00:24:13.759
<v Speaker 14>Is there certain people like that just sounds dumb, but

504
00:24:13.880 --> 00:24:17.079
<v Speaker 14>like a mayor are there people that take leadership roles,

505
00:24:17.480 --> 00:24:18.880
<v Speaker 14>right exactly.

506
00:24:20.079 --> 00:24:22.720
<v Speaker 13>I think that happens in any group of people, just

507
00:24:22.759 --> 00:24:23.359
<v Speaker 13>by nature.

508
00:24:23.519 --> 00:24:28.400
<v Speaker 4>He's right, Hey, Steven, hold on though, Yeah, I get

509
00:24:28.400 --> 00:24:30.079
<v Speaker 4>what you're saying. We got to take a break. Here's

510
00:24:30.079 --> 00:24:32.240
<v Speaker 4>what I want to ask you, and I'm serious, Susan

511
00:24:32.319 --> 00:24:34.440
<v Speaker 4>can take your number down and give you a number

512
00:24:34.480 --> 00:24:36.799
<v Speaker 4>to call back. I'm wondering if you can get a

513
00:24:36.880 --> 00:24:39.640
<v Speaker 4>variety of people, Let's say five people, you and four

514
00:24:39.680 --> 00:24:43.400
<v Speaker 4>others a male and female that will have lunch with me,

515
00:24:44.240 --> 00:24:46.680
<v Speaker 4>and I would like to talk to you guys about

516
00:24:46.720 --> 00:24:49.119
<v Speaker 4>your lives. I'm serious. I want to learn more about

517
00:24:49.519 --> 00:24:53.119
<v Speaker 4>different reasons people got into homelessness. Hold on, hold them

518
00:24:53.160 --> 00:24:55.640
<v Speaker 4>and let's get his phone number and let's follow that up.

519
00:24:55.680 --> 00:24:58.359
<v Speaker 4>I'm Tom Martine three all three seven to one three

520
00:24:58.480 --> 00:25:01.440
<v Speaker 4>talk seven one three two five five. Waterpros dot net

521
00:25:01.680 --> 00:25:05.039
<v Speaker 4>The best water system's lowest prices, hull house water softening

522
00:25:05.519 --> 00:25:10.559
<v Speaker 4>and forever chemicals removed, plastics removed, plus drinking water at

523
00:25:10.559 --> 00:25:13.960
<v Speaker 4>the kitchen sink. It all all for thirty nine to

524
00:25:14.039 --> 00:25:17.160
<v Speaker 4>ninety five. The best deal ever three oh three eight

525
00:25:17.240 --> 00:25:21.240
<v Speaker 4>six two five five five four that's waterpros dot net.

526
00:25:21.519 --> 00:25:24.839
<v Speaker 4>Three oh three eight six two five five five four

527
00:25:29.759 --> 00:25:33.039
<v Speaker 4>Go with a sure thing Denver's Best roofer Excel Roofing

528
00:25:33.119 --> 00:25:33.720
<v Speaker 4>dot com.

529
00:25:33.759 --> 00:25:36.440
<v Speaker 11>You don't pay a cent until you're contenth.

530
00:25:39.160 --> 00:25:42.720
<v Speaker 4>Time for an insurance checkup free no obligation comparison call

531
00:25:42.799 --> 00:25:46.119
<v Speaker 4>Compass Insurance paying too much your coverage at dozens of

532
00:25:46.160 --> 00:25:48.799
<v Speaker 4>insurance companies find out now three oh three seven to

533
00:25:48.880 --> 00:25:51.680
<v Speaker 4>seven to one help. You'll think you're his only customer

534
00:25:51.720 --> 00:25:54.000
<v Speaker 4>when you choose Frank durand the real estate Man dot

535
00:25:54.000 --> 00:25:57.359
<v Speaker 4>com to list your home with Remax Alliance three oh

536
00:25:57.359 --> 00:26:05.240
<v Speaker 4>three nine two zero sixteen twenty two. Hey Tom Martine

537
00:26:05.279 --> 00:26:07.160
<v Speaker 4>here in three O three seven one to three talk

538
00:26:07.640 --> 00:26:09.640
<v Speaker 4>seven one three A two five five. I want to

539
00:26:09.640 --> 00:26:13.319
<v Speaker 4>go to the phones right now, and we're waiting for

540
00:26:13.920 --> 00:26:16.440
<v Speaker 4>a real estate attorney, so we'll go to Don Don

541
00:26:16.960 --> 00:26:19.119
<v Speaker 4>talk to me about a mechanic's lead. What's going on

542
00:26:19.160 --> 00:26:19.400
<v Speaker 4>with you?

543
00:26:19.519 --> 00:26:19.839
<v Speaker 2>Don?

544
00:26:20.559 --> 00:26:20.759
<v Speaker 8>Bhi?

545
00:26:20.839 --> 00:26:21.119
<v Speaker 4>Tom?

546
00:26:21.160 --> 00:26:22.240
<v Speaker 8>How are you guys this morning?

547
00:26:23.279 --> 00:26:25.279
<v Speaker 4>I'm doing okay man. What's happening with you?

548
00:26:26.240 --> 00:26:30.640
<v Speaker 8>Well, I've got a situation. I'm a small little HVACR

549
00:26:30.920 --> 00:26:34.160
<v Speaker 8>contractor mostly okay creation work.

550
00:26:35.160 --> 00:26:35.279
<v Speaker 1>Uh.

551
00:26:36.400 --> 00:26:39.400
<v Speaker 8>About end of February, I got a call from one

552
00:26:39.480 --> 00:26:45.799
<v Speaker 8>of our local refrigeration suppliers and they had mistakenly, uh

553
00:26:46.079 --> 00:26:51.000
<v Speaker 8>sold equipment to an end user okay, and they wanted

554
00:26:51.000 --> 00:26:52.519
<v Speaker 8>me to go out and take a look at it.

555
00:26:52.640 --> 00:26:57.000
<v Speaker 8>Typically I don't do this type of stuff because I mean, yes,

556
00:26:57.039 --> 00:26:58.960
<v Speaker 8>you can charge labor, make money on the labor and

557
00:26:58.960 --> 00:27:03.079
<v Speaker 8>maybe some miscellaneous. But then they typically these people want

558
00:27:03.200 --> 00:27:07.359
<v Speaker 8>you to warrant you the equipment which you did not sell.

559
00:27:07.640 --> 00:27:11.240
<v Speaker 4>Okay, So hold one. So what you're saying is what

560
00:27:11.519 --> 00:27:14.599
<v Speaker 4>I need to know this. You're saying that the supplier

561
00:27:14.880 --> 00:27:18.720
<v Speaker 4>normally just sells to contractors, but in this case, they

562
00:27:18.759 --> 00:27:22.880
<v Speaker 4>made a mistake and now they need your help. Yeah.

563
00:27:22.960 --> 00:27:23.160
<v Speaker 13>Yeah.

564
00:27:23.200 --> 00:27:27.039
<v Speaker 8>The the guy that they sold the equipment to, uh,

565
00:27:27.359 --> 00:27:32.519
<v Speaker 8>he misrepresented himself. He's a guy that's it's got a

566
00:27:32.599 --> 00:27:36.759
<v Speaker 8>little ranch out East Parker processes beef. He's got a

567
00:27:36.759 --> 00:27:41.519
<v Speaker 8>little butcher shop on it. And he misrepresented himself as

568
00:27:41.759 --> 00:27:46.799
<v Speaker 8>Rocky Mountain Contracting contracting. Okay, brought them you know, engineer

569
00:27:46.880 --> 00:27:48.759
<v Speaker 8>drawings specified.

570
00:27:48.960 --> 00:27:51.359
<v Speaker 4>Okay, So where does this? Where is this all going? Now?

571
00:27:51.440 --> 00:27:53.960
<v Speaker 4>So what happened? What happened? Bro So?

572
00:27:53.960 --> 00:27:57.440
<v Speaker 8>So originally I had turned it down. The local supplier

573
00:27:57.480 --> 00:27:59.359
<v Speaker 8>asked me to go take a look at it because

574
00:27:59.400 --> 00:28:02.240
<v Speaker 8>this guy was getting upset that now he couldn't find

575
00:28:02.279 --> 00:28:05.200
<v Speaker 8>someone to install it, and they had he alleged it

576
00:28:06.119 --> 00:28:09.039
<v Speaker 8>they would help him find somebody to install it. Went

577
00:28:09.079 --> 00:28:11.480
<v Speaker 8>out there and looked at the equipment that was specified

578
00:28:11.519 --> 00:28:14.559
<v Speaker 8>on the job, and it was incorrect. I mean, he

579
00:28:14.599 --> 00:28:18.279
<v Speaker 8>brought engineered drawings with model numbers of outdoor units, model

580
00:28:18.359 --> 00:28:21.200
<v Speaker 8>numbers of indoor units, and the equipment for what he

581
00:28:21.240 --> 00:28:25.079
<v Speaker 8>was trying to do. It would not work. Okay, I mean, okay,

582
00:28:25.720 --> 00:28:28.480
<v Speaker 8>the guy took a container, one of those container cargo

583
00:28:28.559 --> 00:28:32.000
<v Speaker 8>ship things, and he did a fabulous job. I will

584
00:28:32.039 --> 00:28:33.920
<v Speaker 8>say that if he made it into a walking cooler

585
00:28:33.920 --> 00:28:38.200
<v Speaker 8>and a walking freezer outdoors. Okay, Okay, the equipment, the equipment,

586
00:28:38.240 --> 00:28:41.160
<v Speaker 8>I think he did all the engineering himself and just

587
00:28:41.160 --> 00:28:46.400
<v Speaker 8>picked equipment offline. The outdoor units were not made to

588
00:28:46.559 --> 00:28:51.039
<v Speaker 8>run outdoors or to be installed outdoors. They were meant

589
00:28:50.720 --> 00:28:54.319
<v Speaker 8>to indoor for climate controlled spaces refrigerations.

590
00:28:54.319 --> 00:28:57.279
<v Speaker 4>Okay. Back here, when we get into the winner at

591
00:28:57.519 --> 00:29:00.680
<v Speaker 4>so don so this big, this big like train car

592
00:29:01.000 --> 00:29:04.640
<v Speaker 4>or container. This was going This was going to be

593
00:29:04.680 --> 00:29:08.319
<v Speaker 4>a giant walk in refrige, freezer and refrigerator.

594
00:29:09.640 --> 00:29:11.359
<v Speaker 8>He split it in half all right.

595
00:29:11.200 --> 00:29:12.880
<v Speaker 4>You hold on. I want to come back and hear

596
00:29:12.920 --> 00:29:14.680
<v Speaker 4>the rest of the story, as Paul Harvey was saying,

597
00:29:14.680 --> 00:29:18.400
<v Speaker 4>because this sounds very interesting. I'm Tom Martino. Let's can't hear.

598
00:29:18.480 --> 00:29:21.079
<v Speaker 4>I can't wait to hear what KH has what you're

599
00:29:21.079 --> 00:29:23.759
<v Speaker 4>looking for, whether it's windows, siding, doors and more. Plus

600
00:29:23.799 --> 00:29:27.599
<v Speaker 4>Now KH they have painter pros K and H painters

601
00:29:27.960 --> 00:29:30.880
<v Speaker 4>you can get as well with the UH with their heritage.

602
00:29:30.920 --> 00:29:39.319
<v Speaker 4>That's Khwindows dot com. Go with a sure thing Denver's

603
00:29:39.359 --> 00:29:41.640
<v Speaker 4>Best roofer Excel Roofing dot com.

604
00:29:41.680 --> 00:29:43.720
<v Speaker 11>You don't pay a cent until you're content.

605
00:29:47.079 --> 00:29:50.640
<v Speaker 4>Time for an insurance checkup free no obligation comparison call

606
00:29:50.720 --> 00:29:54.039
<v Speaker 4>Compass Insurance paying too much your coverage at dozens of

607
00:29:54.079 --> 00:29:57.000
<v Speaker 4>insurance companies find out now three oh three seven seven

608
00:29:57.119 --> 00:29:59.799
<v Speaker 4>one help. You'll think you're his only customer when you

609
00:30:00.079 --> 00:30:02.400
<v Speaker 4>chose Frank durand the real estate Man dot com to

610
00:30:02.519 --> 00:30:05.680
<v Speaker 4>list your home with Remax Alliance three oh three nine

611
00:30:05.720 --> 00:30:16.200
<v Speaker 4>two zero sixteen twenty two.

612
00:30:17.359 --> 00:30:20.440
<v Speaker 14>All right, three oh three seven one three eight two

613
00:30:20.440 --> 00:30:21.599
<v Speaker 14>five five, Hey.

614
00:30:21.440 --> 00:30:25.559
<v Speaker 4>Don what is going on with this mechanics Lean?

615
00:30:27.759 --> 00:30:31.000
<v Speaker 8>I need to I think protect myself. Like I said

616
00:30:31.400 --> 00:30:34.319
<v Speaker 8>in the first part, went out and we looked at

617
00:30:34.319 --> 00:30:40.000
<v Speaker 8>this job. The equipment that the engineer drawing spec was incorrect.

618
00:30:40.000 --> 00:30:42.240
<v Speaker 8>It would not work. I mean that were to work

619
00:30:42.319 --> 00:30:44.519
<v Speaker 8>during the summer when the temperatures are okay, But the

620
00:30:44.559 --> 00:30:48.920
<v Speaker 8>equipment was for indoors where you have a climate controlled atmosphere. Sure,

621
00:30:49.079 --> 00:30:52.599
<v Speaker 8>when you when you run refrigeration eric conditioning equipment back

622
00:30:52.640 --> 00:30:55.160
<v Speaker 8>here during the winter, there's certain controls that you have

623
00:30:55.240 --> 00:30:57.680
<v Speaker 8>to put on, whether it's CPR valves or fan cycling

624
00:30:57.720 --> 00:31:00.640
<v Speaker 8>controls in order for it to make it work. So

625
00:31:00.680 --> 00:31:04.839
<v Speaker 8>I went out there and looked at the job, worked

626
00:31:04.839 --> 00:31:08.319
<v Speaker 8>with the distributor that originally sold the people the equipment.

627
00:31:09.000 --> 00:31:13.759
<v Speaker 8>We resized everything properly and provided mister the.

628
00:31:15.359 --> 00:31:19.079
<v Speaker 4>Gentleman of bed. So everything's working now When we.

629
00:31:19.039 --> 00:31:25.559
<v Speaker 8>Left the job on Tuesday, March eighteenth, Yep, everything was

630
00:31:25.599 --> 00:31:26.480
<v Speaker 8>working correctly.

631
00:31:26.839 --> 00:31:28.079
<v Speaker 4>Have they paid you anything?

632
00:31:29.039 --> 00:31:32.000
<v Speaker 8>They are upfront and stuff like that, I asked, or

633
00:31:32.079 --> 00:31:34.519
<v Speaker 8>normally I don't. I'm on an old school.

634
00:31:34.680 --> 00:31:37.640
<v Speaker 4>Yeah. But but what's the answer to the question on.

635
00:31:39.160 --> 00:31:39.640
<v Speaker 8>Installation?

636
00:31:39.680 --> 00:31:43.680
<v Speaker 14>So how much did they owe yous? And why are

637
00:31:43.720 --> 00:31:45.640
<v Speaker 14>they saying they're not paying you? Are they saying the

638
00:31:45.680 --> 00:31:46.880
<v Speaker 14>equipment still not working?

639
00:31:46.920 --> 00:31:47.160
<v Speaker 10>Wrong?

640
00:31:47.279 --> 00:31:48.119
<v Speaker 4>Size? Climate?

641
00:31:48.160 --> 00:31:51.440
<v Speaker 8>What he won't communicate with me about it.

642
00:31:51.400 --> 00:31:53.640
<v Speaker 14>Well, you better, you better send a ten day and

643
00:31:53.799 --> 00:31:57.640
<v Speaker 14>intent to lean real quick. Yeah, you only have a

644
00:31:57.640 --> 00:31:59.880
<v Speaker 14>certain amount of time from the day you either to

645
00:32:00.039 --> 00:32:02.279
<v Speaker 14>livered parts there are the last time you worked there.

646
00:32:02.480 --> 00:32:04.480
<v Speaker 14>You got to send that ten day. That gets the

647
00:32:04.480 --> 00:32:08.079
<v Speaker 14>ball rolling. Then after that, I believe it's sixty days

648
00:32:08.359 --> 00:32:11.519
<v Speaker 14>to actually file a lean. Then you have an additional

649
00:32:11.680 --> 00:32:15.200
<v Speaker 14>ninety days to actually take them to court and win

650
00:32:15.400 --> 00:32:20.000
<v Speaker 14>in court, and then basically you have a perfected lean. Okay,

651
00:32:20.200 --> 00:32:22.240
<v Speaker 14>do you have any questions on that, because let me

652
00:32:22.240 --> 00:32:24.480
<v Speaker 14>tell you something, With the kind of money you're talking about,

653
00:32:24.720 --> 00:32:27.400
<v Speaker 14>if you've never done it, I would not mess around.

654
00:32:27.480 --> 00:32:30.319
<v Speaker 14>I'd hire someone like Brad O'Brien to do it. It's

655
00:32:30.319 --> 00:32:32.640
<v Speaker 14>going to cost you a few hundred bucks, but my god,

656
00:32:32.759 --> 00:32:35.039
<v Speaker 14>you're going to end up getting paid.

657
00:32:35.079 --> 00:32:36.759
<v Speaker 8>I talked to Brad a couple of weeks ago.

658
00:32:36.680 --> 00:32:38.599
<v Speaker 4>And what did he say. I'm curious what did he say?

659
00:32:38.759 --> 00:32:42.000
<v Speaker 8>Yeah, and I tried to communicate with the customer and

660
00:32:42.400 --> 00:32:44.599
<v Speaker 8>see if we could solve it another way, and that's

661
00:32:44.640 --> 00:32:47.960
<v Speaker 8>what he said and stuff like that, So I will

662
00:32:47.960 --> 00:32:48.920
<v Speaker 8>get the ball rolling on.

663
00:32:49.000 --> 00:32:51.119
<v Speaker 14>That really sucks. Why do you think do you think

664
00:32:51.200 --> 00:32:53.559
<v Speaker 14>they simply don't have the cash. They're upset with you.

665
00:32:53.920 --> 00:32:56.079
<v Speaker 14>What leg do you think they have to stand on?

666
00:32:56.160 --> 00:32:56.640
<v Speaker 10>If any?

667
00:32:58.160 --> 00:33:01.240
<v Speaker 8>I think it's because they originally on buying the equipment

668
00:33:01.279 --> 00:33:04.880
<v Speaker 8>themselves and paying somebody a couple thousand dollars to install it,

669
00:33:04.920 --> 00:33:05.799
<v Speaker 8>and that was their budget.

670
00:33:06.079 --> 00:33:08.599
<v Speaker 4>Got it? Well, I have a question for Don. Yeah,

671
00:33:08.640 --> 00:33:09.160
<v Speaker 4>go ahead, Bo.

672
00:33:09.400 --> 00:33:11.720
<v Speaker 17>Don do you mind telling us who the supplier is

673
00:33:11.720 --> 00:33:12.880
<v Speaker 17>that sold them the equipment?

674
00:33:14.960 --> 00:33:18.759
<v Speaker 8>I can, but I'd rather not. I've got a good

675
00:33:19.119 --> 00:33:20.599
<v Speaker 8>working relationship with them.

676
00:33:20.960 --> 00:33:21.200
<v Speaker 13>They did.

677
00:33:21.359 --> 00:33:22.319
<v Speaker 4>What did they do wrong?

678
00:33:23.359 --> 00:33:25.839
<v Speaker 18>I'm just curious because I'm in the trade because normally

679
00:33:25.880 --> 00:33:29.079
<v Speaker 18>they never ever sell I'm not supposed to, especially anything

680
00:33:29.119 --> 00:33:32.799
<v Speaker 18>with refrigerant in it, not supposed to sell someone without

681
00:33:32.839 --> 00:33:34.240
<v Speaker 18>that EPA license.

682
00:33:34.279 --> 00:33:35.599
<v Speaker 4>Yes, but generally wouldn't you.

683
00:33:35.599 --> 00:33:37.799
<v Speaker 14>You could sell them the equipment and a guy like

684
00:33:37.839 --> 00:33:39.960
<v Speaker 14>this comes out and installs it, right, Bo, and then

685
00:33:40.039 --> 00:33:41.480
<v Speaker 14>here's the one charging it.

686
00:33:41.519 --> 00:33:46.359
<v Speaker 17>I don't think there's end users can buy? Yeah, Bob can.

687
00:33:46.720 --> 00:33:49.160
<v Speaker 14>Now wait a minute, though, hold on, this is very curious.

688
00:33:49.240 --> 00:33:52.519
<v Speaker 14>I'm pretty sure I can go to home depot and

689
00:33:52.559 --> 00:33:53.680
<v Speaker 14>buy an air conditioner.

690
00:33:53.720 --> 00:33:55.519
<v Speaker 4>Maybe I can. I always thought I could.

691
00:33:55.680 --> 00:33:58.000
<v Speaker 18>No, you can't, Mark because you can just buy a

692
00:33:58.000 --> 00:34:00.200
<v Speaker 18>window shape or a furnace and.

693
00:34:00.119 --> 00:34:00.640
<v Speaker 17>Buy a furnace.

694
00:34:00.680 --> 00:34:03.400
<v Speaker 18>But furnace doesn't have refrigerat. I did not know that

695
00:34:03.519 --> 00:34:04.960
<v Speaker 18>refriger is highly controlled.

696
00:34:05.000 --> 00:34:07.000
<v Speaker 8>If it in it, you're not allowed to buy it

697
00:34:07.119 --> 00:34:08.960
<v Speaker 8>unless you have an EPA life only.

698
00:34:09.079 --> 00:34:11.880
<v Speaker 14>But okay, I don't want to get I don't want

699
00:34:11.920 --> 00:34:15.079
<v Speaker 14>to sound super ignorant here, but I'm very ignorant on

700
00:34:15.119 --> 00:34:17.960
<v Speaker 14>this topic. How come I can buy a refrigerator then,

701
00:34:18.760 --> 00:34:20.519
<v Speaker 14>for the life of me, how come I can buy

702
00:34:20.519 --> 00:34:22.039
<v Speaker 14>a car for the life of mail?

703
00:34:22.159 --> 00:34:24.840
<v Speaker 18>I can explain that because mark the units are ste

704
00:34:24.960 --> 00:34:28.440
<v Speaker 18>free on is sealed, wherein this it's not sealed. No,

705
00:34:28.519 --> 00:34:30.599
<v Speaker 18>because you got several pieces and you have to be

706
00:34:30.719 --> 00:34:32.079
<v Speaker 18>soldered or hooked up together.

707
00:34:32.119 --> 00:34:33.280
<v Speaker 11>And you can talk about it too.

708
00:34:33.400 --> 00:34:35.400
<v Speaker 14>Yeah, we're gonna we're gonna talk about that with Bob

709
00:34:35.480 --> 00:34:36.280
<v Speaker 14>Logan after this.

710
00:34:36.440 --> 00:34:39.039
<v Speaker 4>But don I would call Bradley back. Get that done.

711
00:34:39.119 --> 00:34:42.039
<v Speaker 14>Listen, mechanics. When there is a time frame you have

712
00:34:42.159 --> 00:34:44.840
<v Speaker 14>to follow. We have got a lot coming up. Three

713
00:34:44.920 --> 00:34:49.039
<v Speaker 14>oh three Martino, one line open, three zero three Martino.

714
00:34:58.719 --> 00:35:01.960
<v Speaker 4>Go with a sure thing Verus best Roofer Excel roofing

715
00:35:02.079 --> 00:35:02.639
<v Speaker 4>dot com.

716
00:35:02.679 --> 00:35:04.679
<v Speaker 11>You don't pay a cent until you're content.

717
00:35:06.280 --> 00:35:10.559
<v Speaker 4>Wave time for an insurance check up free, no obligation

718
00:35:10.679 --> 00:35:14.559
<v Speaker 4>comparison call Compass Insurance paying too much your coverage at

719
00:35:14.599 --> 00:35:17.360
<v Speaker 4>dozens of insurance companies find out now three oh three

720
00:35:17.480 --> 00:35:20.079
<v Speaker 4>seven seven to one help. You'll think you're his only

721
00:35:20.159 --> 00:35:22.639
<v Speaker 4>customer when you choose Frank durand the real estate Man

722
00:35:22.679 --> 00:35:26.079
<v Speaker 4>dot com to list your home with Remax Alliance three

723
00:35:26.159 --> 00:35:28.199
<v Speaker 4>oh three nine two zero sixteen twenty two.

724
00:35:29.239 --> 00:35:34.480
<v Speaker 3>Yeah, ripped of.

725
00:35:36.239 --> 00:35:39.480
<v Speaker 1>News needs you don't have the.

726
00:35:41.480 --> 00:35:43.880
<v Speaker 2>Come run anxious as fast as you can.

727
00:35:44.760 --> 00:35:48.719
<v Speaker 3>Shooter's gonna help. Come man, this.

728
00:35:49.360 --> 00:35:56.719
<v Speaker 4>Is the Troubleshooter Show. No Tom Martino, Hi, Tom Martino here,

729
00:35:56.760 --> 00:35:58.719
<v Speaker 4>Welcome to the show. We're here to help you solve

730
00:35:58.800 --> 00:36:01.760
<v Speaker 4>robs that's questions sake, make your life a little easier,

731
00:36:01.800 --> 00:36:04.840
<v Speaker 4>as I've been doing for fifty years, forty five in Denver.

732
00:36:05.360 --> 00:36:07.760
<v Speaker 4>We love what we do here, So what do you

733
00:36:07.800 --> 00:36:09.840
<v Speaker 4>say we go to the phones and keep doing it.

734
00:36:10.119 --> 00:36:13.239
<v Speaker 4>We have Brad O'Brien with us, our expert on real estate,

735
00:36:13.360 --> 00:36:15.440
<v Speaker 4>all things real estate, a real estate attorney with a

736
00:36:15.480 --> 00:36:18.320
<v Speaker 4>real estate firm, And one of these questions came up.

737
00:36:18.320 --> 00:36:21.320
<v Speaker 4>I thought, you know what I'm going to ask Brad O'Brien. Now, Brad,

738
00:36:21.360 --> 00:36:24.880
<v Speaker 4>a lot of these leases were written before maybe recent changes.

739
00:36:25.400 --> 00:36:28.280
<v Speaker 4>But I'd like to know a very simple answer. First.

740
00:36:29.039 --> 00:36:34.400
<v Speaker 4>When a lease comes up and it already has provisions

741
00:36:34.400 --> 00:36:38.000
<v Speaker 4>saying if we don't renew by this, data goes month

742
00:36:38.039 --> 00:36:41.079
<v Speaker 4>to month, or you have sixty days to tell us

743
00:36:41.079 --> 00:36:44.880
<v Speaker 4>your intention or blah blah blah, are those still in

744
00:36:44.920 --> 00:36:47.440
<v Speaker 4>effect or do new laws negate any of those?

745
00:36:48.760 --> 00:36:52.920
<v Speaker 19>Well, one thing to get prohibited is a penalty for

746
00:36:53.280 --> 00:36:56.360
<v Speaker 19>failure to give the landlord notice of not renewing. So

747
00:36:56.400 --> 00:36:58.119
<v Speaker 19>that the one where you say you have to give

748
00:36:58.159 --> 00:37:00.199
<v Speaker 19>us notice chase before it's up for us.

749
00:37:00.079 --> 00:37:00.800
<v Speaker 4>You got it.

750
00:37:00.920 --> 00:37:02.880
<v Speaker 19>You have to okay that you can't do that anymore.

751
00:37:04.000 --> 00:37:05.960
<v Speaker 19>But you can't say that after the after the one

752
00:37:06.000 --> 00:37:07.760
<v Speaker 19>year term, if you're still.

753
00:37:07.559 --> 00:37:08.440
<v Speaker 4>There, it goes month to month.

754
00:37:08.440 --> 00:37:11.400
<v Speaker 8>You can still do that, But is.

755
00:37:11.360 --> 00:37:13.639
<v Speaker 4>A month to month really a month to month? What

756
00:37:13.840 --> 00:37:17.360
<v Speaker 4>really are the tenants' rights now? What are they? Or

757
00:37:17.480 --> 00:37:19.960
<v Speaker 4>does it depend on how long they've been in the apartment?

758
00:37:20.679 --> 00:37:23.599
<v Speaker 19>Well, a big change last year was this just cause

759
00:37:23.639 --> 00:37:30.039
<v Speaker 19>of eviction where yeah, to where if a tenant's been

760
00:37:30.039 --> 00:37:31.960
<v Speaker 19>there for a year, then the landlord has to have

761
00:37:32.000 --> 00:37:36.039
<v Speaker 19>a good reason just cause to not renew them for example,

762
00:37:36.119 --> 00:37:38.639
<v Speaker 19>want to sell, want to renovate, want to move themselves

763
00:37:38.639 --> 00:37:39.679
<v Speaker 19>back in something like that.

764
00:37:40.440 --> 00:37:44.039
<v Speaker 4>Otherwise, is that even in a case but but Brad, Brad,

765
00:37:44.159 --> 00:37:47.639
<v Speaker 4>is that even in a case where it goes month

766
00:37:47.719 --> 00:37:51.039
<v Speaker 4>to month? Do they still need a just cause or

767
00:37:51.079 --> 00:37:52.519
<v Speaker 4>does it go go ahead?

768
00:37:53.119 --> 00:37:54.639
<v Speaker 19>Yeah, they've been there for two years and a month

769
00:37:54.679 --> 00:37:56.480
<v Speaker 19>and month the whole time. They still have that right

770
00:37:56.559 --> 00:38:01.480
<v Speaker 19>to uh not to be dude.

771
00:38:02.039 --> 00:38:06.559
<v Speaker 4>Okay, so they still need just cause. So if Twinika's

772
00:38:06.639 --> 00:38:10.199
<v Speaker 4>lease goes from a yearly lease to a month to month,

773
00:38:10.679 --> 00:38:16.320
<v Speaker 4>they have to have just cause to get rid of them. Correct, Twinika,

774
00:38:16.760 --> 00:38:19.480
<v Speaker 4>what was your original question when you called us? I

775
00:38:19.559 --> 00:38:22.760
<v Speaker 4>believe you said your lease ends May fourteenth. You haven't

776
00:38:22.800 --> 00:38:26.039
<v Speaker 4>heard anything from the landlord what happens, and I think

777
00:38:26.079 --> 00:38:29.280
<v Speaker 4>Brad will tell you whatever happens is is what's in

778
00:38:29.320 --> 00:38:32.920
<v Speaker 4>the contract? Brad? Is that Twinico, maybe you should ask

779
00:38:32.960 --> 00:38:33.440
<v Speaker 4>your question.

780
00:38:34.920 --> 00:38:39.000
<v Speaker 6>Okay, Well, I wasn't writing as the landlord obligated to

781
00:38:39.079 --> 00:38:44.760
<v Speaker 6>give us a renown lease. I would automatically just roll

782
00:38:44.840 --> 00:38:47.159
<v Speaker 6>into like a month to month and we don't have

783
00:38:47.239 --> 00:38:49.320
<v Speaker 6>to sign or agree to anything.

784
00:38:50.599 --> 00:38:53.920
<v Speaker 4>Do you want to read it Twinika, do you want

785
00:38:53.960 --> 00:38:55.079
<v Speaker 4>to read that clause?

786
00:38:56.400 --> 00:38:56.679
<v Speaker 2>Sure?

787
00:38:56.840 --> 00:39:00.280
<v Speaker 6>Instead? Fifth term, the term of this lease we begin

788
00:39:00.400 --> 00:39:04.280
<v Speaker 6>May fifteen, twenty twenty four an end of May fourteen,

789
00:39:04.400 --> 00:39:07.840
<v Speaker 6>twenty twenty five. Neither landlord or ten if I beget

790
00:39:07.840 --> 00:39:11.960
<v Speaker 6>it it, neither has the right to un literally, renewed

791
00:39:12.320 --> 00:39:15.840
<v Speaker 6>or extend the term of this lease the landlord accepts

792
00:39:15.880 --> 00:39:19.199
<v Speaker 6>tennis payment. If the landlord accepts the tennis payment of

793
00:39:19.280 --> 00:39:22.559
<v Speaker 6>the monthly would otherwise new under the lease for the

794
00:39:22.599 --> 00:39:26.639
<v Speaker 6>month after the end of the term, then the lease

795
00:39:26.719 --> 00:39:30.320
<v Speaker 6>will be deemed to continue on month to month basis.

796
00:39:30.639 --> 00:39:33.119
<v Speaker 4>And it says at the same Okay, so, Brad, how

797
00:39:33.119 --> 00:39:33.920
<v Speaker 4>do you read that?

798
00:39:35.920 --> 00:39:40.639
<v Speaker 19>Well, she's at the end of at the end of

799
00:39:40.719 --> 00:39:42.880
<v Speaker 19>the May fourteenth, shill be there for a full year.

800
00:39:42.960 --> 00:39:44.920
<v Speaker 19>Then she does how these have the right to be

801
00:39:44.960 --> 00:39:50.440
<v Speaker 19>renewed one year? She had the first year renewed. Alternatively,

802
00:39:50.559 --> 00:39:54.239
<v Speaker 19>she the police provides that she could be going month

803
00:39:54.280 --> 00:39:57.960
<v Speaker 19>to month if they're doing if they do nothing, So

804
00:39:58.159 --> 00:39:58.760
<v Speaker 19>if they.

805
00:39:58.719 --> 00:40:01.480
<v Speaker 4>She does nothing, if you do nothing, it's going to

806
00:40:01.519 --> 00:40:03.960
<v Speaker 4>go month to month and then they still have to

807
00:40:03.960 --> 00:40:05.440
<v Speaker 4>have a just cause to get rid of you.

808
00:40:07.079 --> 00:40:09.159
<v Speaker 19>Yeah, but if she wants out a year then you

809
00:40:09.199 --> 00:40:10.800
<v Speaker 19>have to reach out to the landlord and say send

810
00:40:10.840 --> 00:40:12.719
<v Speaker 19>me at least that says the year two on it.

811
00:40:14.760 --> 00:40:18.079
<v Speaker 6>Okay, okay, Probably reach out to her and it as

812
00:40:18.079 --> 00:40:22.480
<v Speaker 6>fires them increasing the rate of the rent. Are we

813
00:40:22.480 --> 00:40:24.960
<v Speaker 6>supt to get a notice as well to see if

814
00:40:24.960 --> 00:40:27.280
<v Speaker 6>we're able to avoid it if we wanted to move

815
00:40:28.119 --> 00:40:30.320
<v Speaker 6>because we haven't that part.

816
00:40:31.400 --> 00:40:33.760
<v Speaker 19>Yeah, a landlord can raise the rent once in any

817
00:40:33.800 --> 00:40:37.760
<v Speaker 19>twelve month period with a sixty days prior written notice.

818
00:40:38.440 --> 00:40:41.440
<v Speaker 6>Okay, So she doesn't have the sixty day prior, are

819
00:40:41.480 --> 00:40:44.559
<v Speaker 6>we obligated to pay that increase or can we still

820
00:40:44.599 --> 00:40:47.320
<v Speaker 6>pay just what we were paying now?

821
00:40:48.039 --> 00:40:50.719
<v Speaker 19>Well, if you go month month, then there's plenty of

822
00:40:50.719 --> 00:40:53.920
<v Speaker 19>opportunities for the landlord to give you sixty days or notice.

823
00:40:54.079 --> 00:40:56.840
<v Speaker 19>It might might be three months from now when when

824
00:40:56.840 --> 00:41:01.119
<v Speaker 19>that kicks in earth, it might be might be the

825
00:41:01.119 --> 00:41:03.599
<v Speaker 19>second or third month of the month, month before the

826
00:41:03.599 --> 00:41:05.239
<v Speaker 19>rent rental increase takes effect.

827
00:41:05.599 --> 00:41:08.079
<v Speaker 4>Right, So, in other words, if they gave you an

828
00:41:08.079 --> 00:41:12.480
<v Speaker 4>immediate raise of rent and you didn't have sixty days notice,

829
00:41:12.679 --> 00:41:14.880
<v Speaker 4>you wouldn't have to pay for that part, probably, but

830
00:41:14.920 --> 00:41:17.920
<v Speaker 4>you have to pay for anything beyond the sixty days

831
00:41:18.320 --> 00:41:20.440
<v Speaker 4>if the if it's deemed that they gave you sixty

832
00:41:20.519 --> 00:41:21.320
<v Speaker 4>days notice.

833
00:41:22.599 --> 00:41:28.519
<v Speaker 19>She might have an argument, you can she's entitled now

834
00:41:28.519 --> 00:41:31.639
<v Speaker 19>it's a year two without a rent increase, because she's

835
00:41:31.760 --> 00:41:35.400
<v Speaker 19>entitled to year two and she's entitled sixty d notice

836
00:41:35.440 --> 00:41:37.760
<v Speaker 19>before years two starts. That's already passed.

837
00:41:39.519 --> 00:41:41.639
<v Speaker 4>So but Brett, if it goes month to month, what

838
00:41:41.679 --> 00:41:44.239
<v Speaker 4>difference does that make because they can just say, okay,

839
00:41:44.599 --> 00:41:45.920
<v Speaker 4>in two months, we're raising it.

840
00:41:46.559 --> 00:41:47.440
<v Speaker 19>Yeah, that works too.

841
00:41:49.000 --> 00:41:52.039
<v Speaker 4>Yeah, So Twinka, you ought to let them know in

842
00:41:52.159 --> 00:41:54.199
<v Speaker 4>a in a kind way that you're familiar with the

843
00:41:54.280 --> 00:41:56.880
<v Speaker 4>laws and they have to give you sixty days notice

844
00:41:56.880 --> 00:42:00.000
<v Speaker 4>for a rent increase, and then you'll be you'll compleat

845
00:42:00.760 --> 00:42:03.880
<v Speaker 4>and then and then I would they're just going to

846
00:42:04.000 --> 00:42:06.960
<v Speaker 4>let this go month to month. Now my hunches. If

847
00:42:06.960 --> 00:42:09.280
<v Speaker 4>they're gonna let it go month to month, there's a

848
00:42:09.360 --> 00:42:11.480
<v Speaker 4>reason for that. And I think they're going to probably

849
00:42:11.559 --> 00:42:14.840
<v Speaker 4>try to get rid of you. Now that's just a hunch,

850
00:42:15.079 --> 00:42:18.360
<v Speaker 4>because otherwise why wouldn't they renew you. I just have

851
00:42:18.440 --> 00:42:22.920
<v Speaker 4>a feeling that because you complain to public Service or

852
00:42:22.920 --> 00:42:26.199
<v Speaker 4>excuse me, Excel Energy, they're upset with you. But that's

853
00:42:26.280 --> 00:42:29.440
<v Speaker 4>just my hunch. And even if they're upset. Brad. That's

854
00:42:29.480 --> 00:42:31.320
<v Speaker 4>not a good reason, is it, Brad?

855
00:42:32.280 --> 00:42:35.519
<v Speaker 19>Well, Uh, retaliation is prohibited under the warrant.

856
00:42:35.559 --> 00:42:36.719
<v Speaker 4>You'd have it ability statute.

857
00:42:37.000 --> 00:42:39.159
<v Speaker 19>I'm not sure there's reporting to the utilities that don't

858
00:42:39.159 --> 00:42:43.039
<v Speaker 19>have ability concern or something about the utail network.

859
00:42:43.159 --> 00:42:47.639
<v Speaker 6>Yeah, well we had to fire we personally upon moving in.

860
00:42:47.719 --> 00:42:50.599
<v Speaker 6>The fireplace wasn't working, and she promised to fix it.

861
00:42:51.199 --> 00:42:53.320
<v Speaker 6>But my daughter tests on a gas we caught it,

862
00:42:53.480 --> 00:42:56.199
<v Speaker 6>so they set us there. We was without hot water

863
00:42:56.320 --> 00:42:59.719
<v Speaker 6>for eight days because the par meracy hired couldn't so.

864
00:42:59.679 --> 00:43:01.119
<v Speaker 4>They had to put in a new water heater.

865
00:43:03.559 --> 00:43:03.800
<v Speaker 2>You know.

866
00:43:03.840 --> 00:43:06.239
<v Speaker 6>He passed up the furnace downstairs.

867
00:43:06.320 --> 00:43:08.320
<v Speaker 4>Yeah, but that was a while ago, Brad. I think

868
00:43:08.440 --> 00:43:13.119
<v Speaker 4>I think any any tenant would have a problem proving

869
00:43:13.440 --> 00:43:18.880
<v Speaker 4>retaliation unless they had witnesses or something. I mean, this

870
00:43:18.960 --> 00:43:22.199
<v Speaker 4>plumbing complaint was a while ago. I think connecting those

871
00:43:22.239 --> 00:43:23.400
<v Speaker 4>dots might be difficult.

872
00:43:23.679 --> 00:43:27.480
<v Speaker 19>Tunica commits a judge in Twnika.

873
00:43:27.519 --> 00:43:30.000
<v Speaker 4>What you really need to do, what you really need

874
00:43:30.039 --> 00:43:32.320
<v Speaker 4>to do is within the law, comply as much as

875
00:43:32.360 --> 00:43:35.079
<v Speaker 4>you can, and then maybe look for another place to live.

876
00:43:36.559 --> 00:43:39.760
<v Speaker 4>You know, I'm just saying this out of concern. Just

877
00:43:39.880 --> 00:43:41.880
<v Speaker 4>be ready in case you have to leave.

878
00:43:42.119 --> 00:43:42.440
<v Speaker 10>I don't.

879
00:43:42.519 --> 00:43:44.239
<v Speaker 4>I don't know, Like if it goes month to month,

880
00:43:44.320 --> 00:43:47.280
<v Speaker 4>see how it goes and call us back. I'm Tom

881
00:43:47.280 --> 00:43:49.880
<v Speaker 4>Martine three oh three each seven one three talks seven

882
00:43:49.920 --> 00:43:52.320
<v Speaker 4>one three eight two five five. By the way, Bob

883
00:43:52.360 --> 00:43:56.320
<v Speaker 4>Logan's with us from plumb Line Services. And so we

884
00:43:56.440 --> 00:44:01.239
<v Speaker 4>had a situation where equipment was purchased. Now Mark, are

885
00:44:01.239 --> 00:44:04.480
<v Speaker 4>we actually being told in Bob there are things that

886
00:44:04.599 --> 00:44:07.599
<v Speaker 4>are not legal for a layman to purchase.

887
00:44:07.840 --> 00:44:08.159
<v Speaker 2>Is that?

888
00:44:08.599 --> 00:44:09.920
<v Speaker 4>Is that actually true?

889
00:44:09.960 --> 00:44:10.239
<v Speaker 2>Bob?

890
00:44:10.800 --> 00:44:13.800
<v Speaker 10>Well, you know, I can't answer all the legalities, but

891
00:44:13.880 --> 00:44:17.559
<v Speaker 10>I don't know a single supplier that will sell a

892
00:44:17.559 --> 00:44:22.559
<v Speaker 10>furnace air conditioning system to a consuser. And and for

893
00:44:22.599 --> 00:44:26.199
<v Speaker 10>the reasons that Bo already talked about, the refrigerant's the

894
00:44:26.199 --> 00:44:29.280
<v Speaker 10>EPA licensing, the contractors licensing, there's a lot that goes

895
00:44:29.320 --> 00:44:31.639
<v Speaker 10>on with it. Now market mentioned well, I can buy

896
00:44:31.639 --> 00:44:34.239
<v Speaker 10>one home Depot, for example, and we happen to be

897
00:44:34.400 --> 00:44:38.119
<v Speaker 10>one of home Depot's contractors, and they will not sell

898
00:44:38.159 --> 00:44:41.519
<v Speaker 10>it directly to the end user without one of their installers.

899
00:44:41.639 --> 00:44:43.920
<v Speaker 4>So if they go in there and find something, they

900
00:44:44.119 --> 00:44:46.920
<v Speaker 4>consult you and do the whole package correct.

901
00:44:46.960 --> 00:44:48.880
<v Speaker 10>You can buy you know, a window unit or a

902
00:44:48.920 --> 00:44:52.159
<v Speaker 10>portable unit that's you know, it's like a refrigerator.

903
00:44:52.199 --> 00:44:56.440
<v Speaker 4>You get that part. But a full home unit you can't. Hey, Bob,

904
00:44:56.559 --> 00:44:58.920
<v Speaker 4>exactly right, Bo, Do you know if there are any

905
00:44:59.039 --> 00:45:02.000
<v Speaker 4>laws concerning purchasing of that by consumers.

906
00:45:03.239 --> 00:45:09.039
<v Speaker 18>Yes, in order to buy air conditioners residential commercial, you

907
00:45:09.039 --> 00:45:13.079
<v Speaker 18>you have to have the EPA certification and a lot

908
00:45:13.119 --> 00:45:15.199
<v Speaker 18>of I was really curious to find out.

909
00:45:15.119 --> 00:45:18.360
<v Speaker 4>That's to install it or to buy it. To install

910
00:45:18.519 --> 00:45:20.360
<v Speaker 4>or to buy. I don't know why they would make

911
00:45:20.400 --> 00:45:22.920
<v Speaker 4>you have APA certification to buy.

912
00:45:22.679 --> 00:45:25.280
<v Speaker 17>Something, because it's the law. It's refrigerant.

913
00:45:26.159 --> 00:45:29.000
<v Speaker 18>You have to have an EPA certification to buy something

914
00:45:29.079 --> 00:45:32.159
<v Speaker 18>with refrigerant. That okay, where there's a situation where you

915
00:45:32.199 --> 00:45:35.119
<v Speaker 18>need to add free on or take away free on.

916
00:45:35.199 --> 00:45:38.679
<v Speaker 18>And I was really curious to find out what suppliers

917
00:45:38.719 --> 00:45:42.199
<v Speaker 18>sold that person the equipment because there's I think there's

918
00:45:42.199 --> 00:45:43.719
<v Speaker 18>some liability.

919
00:45:43.679 --> 00:45:48.480
<v Speaker 4>Yeah, but you remember the remember they do. He said

920
00:45:48.480 --> 00:45:50.159
<v Speaker 4>they were misrepresenting themselves.

921
00:45:51.199 --> 00:45:54.719
<v Speaker 10>Yes, but they Yeah, but that supplied to you know,

922
00:45:54.800 --> 00:45:59.559
<v Speaker 10>the major suppliers. And say, Bob, contract a contractor's license.

923
00:45:59.599 --> 00:46:02.400
<v Speaker 10>I mean to show all my ep certifications, the licensing,

924
00:46:02.519 --> 00:46:05.800
<v Speaker 10>everything that goes along with it and uh, and typically

925
00:46:06.239 --> 00:46:08.519
<v Speaker 10>they'll do some kind of a background check.

926
00:46:08.719 --> 00:46:10.920
<v Speaker 4>Or wow, So it's not that easy to go to

927
00:46:10.960 --> 00:46:13.039
<v Speaker 4>a supplier, man, Bo, how do you think he got

928
00:46:13.039 --> 00:46:13.639
<v Speaker 4>away with it?

929
00:46:14.679 --> 00:46:15.199
<v Speaker 17>I don't know.

930
00:46:15.239 --> 00:46:16.880
<v Speaker 18>That's why I really wanted to know who this is,

931
00:46:16.920 --> 00:46:19.920
<v Speaker 18>because I know all the suppliers in town abandoned?

932
00:46:19.920 --> 00:46:21.679
<v Speaker 11>Did you find out the suppliers?

933
00:46:21.920 --> 00:46:24.639
<v Speaker 17>The caller wouldn't tell us who the supplier was.

934
00:46:24.639 --> 00:46:27.320
<v Speaker 10>I want to share it, Okay, he says, yes.

935
00:46:27.280 --> 00:46:28.880
<v Speaker 17>He's got something more to the story.

936
00:46:28.960 --> 00:46:29.880
<v Speaker 10>I don't want to break there.

937
00:46:29.960 --> 00:46:32.320
<v Speaker 18>So, and I don't know why he would spend that

938
00:46:32.400 --> 00:46:35.440
<v Speaker 18>money work at twenty three thousand dollars in labor, working

939
00:46:35.519 --> 00:46:38.440
<v Speaker 18>on something where the equipment wasn't installed.

940
00:46:38.639 --> 00:46:41.199
<v Speaker 4>Yeah, when I do twenty three thousand dollars in labor

941
00:46:41.599 --> 00:46:45.519
<v Speaker 4>sounds ridiculous to me, is that, Bob? Is that ridiculous

942
00:46:45.519 --> 00:46:46.920
<v Speaker 4>for a commercial installation or not?

943
00:46:47.039 --> 00:46:49.559
<v Speaker 10>He's you know, we don't do commercial installations, so he's taught.

944
00:46:49.599 --> 00:46:51.599
<v Speaker 10>You know, I don't know what all was involved there.

945
00:46:51.760 --> 00:46:57.800
<v Speaker 10>Maybe not, but I we would never ever take a

946
00:46:57.880 --> 00:47:03.360
<v Speaker 10>job like that. Whatsial? What do residential installations run? As

947
00:47:03.400 --> 00:47:08.599
<v Speaker 10>far as time from what to what? Residential with plumbline. Yeah,

948
00:47:08.719 --> 00:47:09.800
<v Speaker 10>not talking about plumbline.

949
00:47:09.800 --> 00:47:13.280
<v Speaker 4>I'm talking about the industry out there, time and materials

950
00:47:13.280 --> 00:47:16.079
<v Speaker 4>and costs. Basically, let's say from low to high for

951
00:47:16.159 --> 00:47:17.400
<v Speaker 4>installation only.

952
00:47:19.440 --> 00:47:23.400
<v Speaker 10>On the low side, for a furnishing air conditioning system,

953
00:47:23.639 --> 00:47:27.880
<v Speaker 10>I'm gonna say five or six thousand dollars to install

954
00:47:28.039 --> 00:47:32.440
<v Speaker 10>to install just the labor, yeah, come on, Bob, just

955
00:47:32.519 --> 00:47:38.480
<v Speaker 10>the labor, yeah.

956
00:47:35.840 --> 00:47:38.480
<v Speaker 4>And then the equipment on top of that. So labor

957
00:47:38.639 --> 00:47:40.559
<v Speaker 4>is more than most of the time the equipment.

958
00:47:41.239 --> 00:47:44.159
<v Speaker 10>No, typically, typically it's about half.

959
00:47:44.239 --> 00:47:49.000
<v Speaker 4>Yeah, now what about Okay, so the low side is

960
00:47:49.039 --> 00:47:51.360
<v Speaker 4>about five grand, what does it go up to for installation.

961
00:47:52.239 --> 00:47:54.960
<v Speaker 10>I mean we're installing a system a day, that's almost

962
00:47:55.000 --> 00:47:56.000
<v Speaker 10>forty thousand dollars.

963
00:47:56.400 --> 00:47:58.159
<v Speaker 4>It depends on the complexity, the.

964
00:47:58.119 --> 00:48:00.679
<v Speaker 10>Complexity of the system, the home. I mean, there's there's

965
00:48:00.719 --> 00:48:02.159
<v Speaker 10>so many different variables.

966
00:48:02.559 --> 00:48:05.119
<v Speaker 4>All right, We got more coming up on the Troubleshooter Show. Listen,

967
00:48:05.440 --> 00:48:08.440
<v Speaker 4>we're transparent here. You want to know anything about the industry,

968
00:48:08.519 --> 00:48:10.719
<v Speaker 4>or anything about your rights or anything about any problem

969
00:48:10.800 --> 00:48:13.760
<v Speaker 4>question you can play. Stephanie has a complaint on a

970
00:48:13.880 --> 00:48:17.199
<v Speaker 4>dental office. We also have a complaint about a CVS

971
00:48:17.239 --> 00:48:20.159
<v Speaker 4>pharmacy and all of that's coming up right after this.

972
00:48:24.679 --> 00:48:27.960
<v Speaker 4>Go with a sure thing Denver's best roofer Excel Roofing

973
00:48:28.079 --> 00:48:30.719
<v Speaker 4>dot com. You don't pay a cent until you're content.

974
00:48:34.079 --> 00:48:37.280
<v Speaker 4>Time for an insurance checkup free, no obligation. In comparison,

975
00:48:37.400 --> 00:48:40.920
<v Speaker 4>call Compass Insurance paying too much your coverage at dozens

976
00:48:40.960 --> 00:48:43.679
<v Speaker 4>of insurance companies find out now three all three seven

977
00:48:43.719 --> 00:48:46.079
<v Speaker 4>to seven to one. Help. You'll think you're his only

978
00:48:46.159 --> 00:48:48.639
<v Speaker 4>customer when you choose Frank durand the real estate Man

979
00:48:48.679 --> 00:48:52.119
<v Speaker 4>dot com to list your home with Remax Alliance three

980
00:48:52.119 --> 00:49:01.360
<v Speaker 4>all three nine two zero sixteen twenty two. Hi Tom

981
00:49:01.360 --> 00:49:04.800
<v Speaker 4>Martine here, Welcome to the show. We got a lot

982
00:49:04.800 --> 00:49:06.440
<v Speaker 4>of calls to get two three h three seven one

983
00:49:06.519 --> 00:49:11.400
<v Speaker 4>three talks Stephanie dental complaint Werner. We haven't forgotten about you, Stephanie.

984
00:49:11.480 --> 00:49:15.280
<v Speaker 4>What's going on with your dental complaint? Hi Stephanie, thank

985
00:49:15.320 --> 00:49:18.280
<v Speaker 4>you for thank you for contacting us.

986
00:49:19.119 --> 00:49:22.760
<v Speaker 20>Yes, thank you for the callback. I appreciate it. My

987
00:49:22.920 --> 00:49:27.519
<v Speaker 20>name is Krepane and I had an experience recently with

988
00:49:27.719 --> 00:49:32.400
<v Speaker 20>Lodo Dental in downtown Denver, and I saw a dentist

989
00:49:32.840 --> 00:49:36.239
<v Speaker 20>and they at the end of it said that I

990
00:49:36.360 --> 00:49:40.800
<v Speaker 20>had six cavities and dumb disease. So I went to

991
00:49:40.840 --> 00:49:45.239
<v Speaker 20>get a second opinion from a prostagontis, and lo and behold,

992
00:49:45.280 --> 00:49:47.760
<v Speaker 20>it turns out that I had zero cavities and I

993
00:49:47.840 --> 00:49:51.400
<v Speaker 20>did not have gum disease, and I ended up being

994
00:49:51.480 --> 00:49:54.800
<v Speaker 20>out of pocket to pay for before I hooked out

995
00:49:54.840 --> 00:49:57.480
<v Speaker 20>the second opinion, which I should have just waited. I

996
00:49:57.559 --> 00:50:01.639
<v Speaker 20>paid for the right of my upper and lower quadrant

997
00:50:01.679 --> 00:50:04.159
<v Speaker 20>to get a deep cleaning, which was six hundred and

998
00:50:04.239 --> 00:50:07.880
<v Speaker 20>sixty nine dollars and sixty cents out of pocket. But

999
00:50:07.960 --> 00:50:10.320
<v Speaker 20>when I initially went to the dentist, I said, I

1000
00:50:10.360 --> 00:50:12.719
<v Speaker 20>have all my previous X rays that have already been

1001
00:50:12.760 --> 00:50:15.679
<v Speaker 20>emailed to you. I have agency and appicacy over my

1002
00:50:15.719 --> 00:50:18.000
<v Speaker 20>own body, and what I'm meeting today is just the

1003
00:50:18.119 --> 00:50:22.800
<v Speaker 20>teeth cleaning. And the Postagonis said that when I had

1004
00:50:22.840 --> 00:50:26.599
<v Speaker 20>initially went to this dentist that really what I had

1005
00:50:26.599 --> 00:50:28.480
<v Speaker 20>said at the beginning is that I just needed a

1006
00:50:28.599 --> 00:50:31.480
<v Speaker 20>teeth cleaning, which would have been paid for by my

1007
00:50:31.719 --> 00:50:35.440
<v Speaker 20>dental insurance, but then I ended up out of pocket

1008
00:50:35.480 --> 00:50:36.119
<v Speaker 20>for the cost.

1009
00:50:37.840 --> 00:50:41.320
<v Speaker 4>Okay, now you've said everything I need. Now it's time

1010
00:50:41.360 --> 00:50:44.480
<v Speaker 4>for the lightning round. Okay, Where I asked simple questions

1011
00:50:44.519 --> 00:50:47.440
<v Speaker 4>and you give me one word answers or two words. Okay,

1012
00:50:48.519 --> 00:50:52.519
<v Speaker 4>how did you find low Dough Dental? And why did

1013
00:50:52.519 --> 00:50:54.880
<v Speaker 4>you not have and this can be more than a word,

1014
00:50:54.920 --> 00:50:57.960
<v Speaker 4>of course, did you not have another dentist? Why did

1015
00:50:58.000 --> 00:51:00.639
<v Speaker 4>you go looking for a dentist? And how did you

1016
00:51:00.679 --> 00:51:01.440
<v Speaker 4>find Lo Dough?

1017
00:51:03.519 --> 00:51:09.079
<v Speaker 20>So Wine Coop Dentistry dropped me because of my dental insurance,

1018
00:51:09.239 --> 00:51:12.480
<v Speaker 20>and so I had to find a different dentist office.

1019
00:51:12.800 --> 00:51:13.519
<v Speaker 19>So I googled.

1020
00:51:14.360 --> 00:51:16.679
<v Speaker 4>Okay, got it?

1021
00:51:16.840 --> 00:51:17.079
<v Speaker 2>Now?

1022
00:51:17.639 --> 00:51:20.840
<v Speaker 4>Why so then you googled and found Lodo Dental and

1023
00:51:21.480 --> 00:51:25.400
<v Speaker 4>they would your plan would pay for a normal cleaning.

1024
00:51:25.679 --> 00:51:28.599
<v Speaker 4>Now what did Lodo Dental do and did you give

1025
00:51:28.639 --> 00:51:29.280
<v Speaker 4>them permission?

1026
00:51:29.360 --> 00:51:29.480
<v Speaker 2>Did?

1027
00:51:30.000 --> 00:51:32.800
<v Speaker 4>How did they get this other diagnosis? Was this during

1028
00:51:32.840 --> 00:51:35.159
<v Speaker 4>the exam? Yes?

1029
00:51:35.320 --> 00:51:40.199
<v Speaker 20>So when I went in I told them that I

1030
00:51:40.239 --> 00:51:43.639
<v Speaker 20>didn't want X rays. Well, they talked me into They

1031
00:51:43.679 --> 00:51:47.199
<v Speaker 20>said I had gotten anxiety about it at the beginning,

1032
00:51:47.239 --> 00:51:51.719
<v Speaker 20>and they said, if we do the X rays on

1033
00:51:51.800 --> 00:51:54.599
<v Speaker 20>the house today, will you go ahead and move forward.

1034
00:51:54.400 --> 00:51:55.480
<v Speaker 6>With the X rays?

1035
00:51:55.840 --> 00:51:58.000
<v Speaker 20>Even though I had initially said that I didn't want them,

1036
00:51:58.000 --> 00:52:02.320
<v Speaker 20>and by that point I was already emotionally distressed and

1037
00:52:02.519 --> 00:52:03.679
<v Speaker 20>actually crying.

1038
00:52:03.719 --> 00:52:05.360
<v Speaker 6>By the time I had ended up in the well.

1039
00:52:05.440 --> 00:52:09.480
<v Speaker 4>But there's nothing wrong. There's nothing wrong with accepting free

1040
00:52:09.679 --> 00:52:12.880
<v Speaker 4>X rays. So then after the free X rays, what

1041
00:52:12.920 --> 00:52:14.880
<v Speaker 4>did they what did they diagnose you with.

1042
00:52:16.159 --> 00:52:18.440
<v Speaker 20>Six cavities and gum disease?

1043
00:52:20.039 --> 00:52:24.440
<v Speaker 4>Wait a minute, actually six cavities and you swear you

1044
00:52:24.480 --> 00:52:25.800
<v Speaker 4>have not one cavity.

1045
00:52:27.159 --> 00:52:31.840
<v Speaker 20>Well, I went to a Prostadonis in Denver. Or excuse me, what.

1046
00:52:31.880 --> 00:52:34.960
<v Speaker 4>Is the Prostadonis? What? What is the Prosetadonis? Help me out.

1047
00:52:35.840 --> 00:52:41.920
<v Speaker 20>Yes, Aprosadonnas basically has more dental education than a typical dentist,

1048
00:52:42.159 --> 00:52:46.800
<v Speaker 20>and they deal with tooth restoration or like implants.

1049
00:52:46.880 --> 00:52:50.760
<v Speaker 4>Okay, bridges, Okay, Okay, I got you, I got youa

1050
00:52:50.840 --> 00:52:53.960
<v Speaker 4>So you knew it. You knew this dentist from a

1051
00:52:54.000 --> 00:52:58.199
<v Speaker 4>previous engagement of some kind, a previous appointment.

1052
00:52:59.880 --> 00:53:00.480
<v Speaker 6>A correct.

1053
00:53:00.519 --> 00:53:03.679
<v Speaker 20>I had been going to that Prospadonist office since I

1054
00:53:03.800 --> 00:53:06.320
<v Speaker 20>was fifteen years old, so that's when I went back.

1055
00:53:06.440 --> 00:53:09.719
<v Speaker 4>So you got a second so it's it's okay. So

1056
00:53:09.800 --> 00:53:18.519
<v Speaker 4>you got a second opinion which totally negated everything they said. Correct, Okay,

1057
00:53:18.920 --> 00:53:21.559
<v Speaker 4>and you paid six sixty nine for that, right.

1058
00:53:22.880 --> 00:53:25.440
<v Speaker 20>I paid six sixty nine for the deep cleaning at

1059
00:53:25.480 --> 00:53:27.840
<v Speaker 20>the dentist, but then I paid an additional one hundred

1060
00:53:27.880 --> 00:53:31.840
<v Speaker 20>and seventeen for the second opinion from the Prospadonis. Yes,

1061
00:53:32.079 --> 00:53:32.800
<v Speaker 20>that's correct.

1062
00:53:33.360 --> 00:53:36.519
<v Speaker 4>So the deep cleaning you shouldn't get a refund for,

1063
00:53:36.920 --> 00:53:40.400
<v Speaker 4>but I believe they should probably that second opinion. A

1064
00:53:40.400 --> 00:53:42.519
<v Speaker 4>lot of people might argue, listen, that's the cost of

1065
00:53:42.559 --> 00:53:46.360
<v Speaker 4>doing business. What I would argue is this, what did Lodough?

1066
00:53:46.719 --> 00:53:50.320
<v Speaker 4>What did Lowdough Dental totally charge for that appointment?

1067
00:53:52.400 --> 00:53:54.480
<v Speaker 20>I'd have to look at the bill. I think the

1068
00:53:55.480 --> 00:53:58.960
<v Speaker 20>insurance ended up covering about two to three hundred, but

1069
00:53:59.000 --> 00:54:01.199
<v Speaker 20>then I had to pay the like I said, six

1070
00:54:01.360 --> 00:54:02.920
<v Speaker 20>sixty nine.

1071
00:54:03.880 --> 00:54:06.559
<v Speaker 4>But the six sixty nine wasn't to the original dentist,

1072
00:54:06.719 --> 00:54:07.000
<v Speaker 4>was it.

1073
00:54:07.719 --> 00:54:09.840
<v Speaker 20>Yes, that was to the original dentist. And now I'm

1074
00:54:09.840 --> 00:54:10.400
<v Speaker 20>trying to get.

1075
00:54:10.400 --> 00:54:14.239
<v Speaker 4>Yeah, I believe, Okay, okay, they should they Listen. Yeah,

1076
00:54:14.280 --> 00:54:16.199
<v Speaker 4>I think they should give you a complete refund for

1077
00:54:16.239 --> 00:54:19.679
<v Speaker 4>everything you paid, because if truly what you're saying is

1078
00:54:19.719 --> 00:54:24.639
<v Speaker 4>true that they totally lied about six cavities and gum disease,

1079
00:54:25.039 --> 00:54:27.880
<v Speaker 4>we need to verify this. I mean, this is horrendous.

1080
00:54:28.039 --> 00:54:30.400
<v Speaker 4>Did you go back to the dentist and say, wait

1081
00:54:30.400 --> 00:54:31.840
<v Speaker 4>a minute, you lied to me.

1082
00:54:33.679 --> 00:54:36.440
<v Speaker 20>I mean, I this is a new experience for me.

1083
00:54:36.639 --> 00:54:39.440
<v Speaker 20>I didn't say you lied, per se, but I sent

1084
00:54:39.480 --> 00:54:40.360
<v Speaker 20>them an email.

1085
00:54:41.320 --> 00:54:42.239
<v Speaker 6>I called them.

1086
00:54:42.400 --> 00:54:45.599
<v Speaker 20>And asked for the refund of the money, and then

1087
00:54:46.280 --> 00:54:48.159
<v Speaker 20>I got a phone call back today that they said

1088
00:54:48.159 --> 00:54:49.880
<v Speaker 20>that they weren't going to call. So I thought, let's

1089
00:54:49.880 --> 00:54:53.000
<v Speaker 20>just communicate via email for everything's on record. So I

1090
00:54:53.039 --> 00:54:55.280
<v Speaker 20>sent an email last week when I finally got home,

1091
00:54:55.400 --> 00:54:58.000
<v Speaker 20>asking for a full refund of the six hundred and

1092
00:54:58.079 --> 00:55:00.760
<v Speaker 20>sixty nine dollars, which I feel like I should get

1093
00:55:00.880 --> 00:55:05.599
<v Speaker 20>from low Do Dental plus as an advocate for human rights.

1094
00:55:05.360 --> 00:55:07.320
<v Speaker 4>I get it. So what did they say, I mean,

1095
00:55:08.280 --> 00:55:10.760
<v Speaker 4>did you tell them you got a second opinion?

1096
00:55:11.559 --> 00:55:11.840
<v Speaker 5>Yes?

1097
00:55:12.119 --> 00:55:14.000
<v Speaker 20>Yes, I told them I got the second opinion.

1098
00:55:16.280 --> 00:55:19.400
<v Speaker 4>Okay, So what did they say about that?

1099
00:55:21.239 --> 00:55:23.920
<v Speaker 20>They said that they needed to have a consultation with

1100
00:55:24.079 --> 00:55:27.639
<v Speaker 20>the Prosagontis, which I don't know if that's transpired yet.

1101
00:55:27.679 --> 00:55:31.760
<v Speaker 4>Transis yet, Stephanie, what were you saying, bo.

1102
00:55:31.840 --> 00:55:34.840
<v Speaker 18>Are you just, Stephanie, you did get the deep plate

1103
00:55:35.719 --> 00:55:36.880
<v Speaker 18>scale cleaning that.

1104
00:55:37.239 --> 00:55:38.119
<v Speaker 17>May have been needed.

1105
00:55:38.320 --> 00:55:40.480
<v Speaker 18>Are you just looking for the refund of one hundred

1106
00:55:40.480 --> 00:55:42.440
<v Speaker 18>and seventeen dollars for the second opinion?

1107
00:55:42.519 --> 00:55:42.559
<v Speaker 5>No?

1108
00:55:42.719 --> 00:55:46.280
<v Speaker 4>She wants all of it. You know, I kind of agree, Stephanie.

1109
00:55:46.400 --> 00:55:49.440
<v Speaker 4>If you did get a good cleaning, it's worth paying for.

1110
00:55:50.480 --> 00:55:53.400
<v Speaker 17>Yeah, I think they provided you a service with the cleaning.

1111
00:55:55.519 --> 00:55:57.960
<v Speaker 20>Yeah, it's just that when I initially went to the dentist,

1112
00:55:58.159 --> 00:56:01.039
<v Speaker 20>I wasn't. I get my two clean every six months,

1113
00:56:01.039 --> 00:56:03.559
<v Speaker 20>So I wasn't. I've never I wash, I've never had

1114
00:56:03.920 --> 00:56:07.079
<v Speaker 20>cavity diagnosis or gum disease, so I keep up with

1115
00:56:07.119 --> 00:56:09.119
<v Speaker 20>my teeth. So I was shocked at the.

1116
00:56:10.400 --> 00:56:10.679
<v Speaker 5>Yeah.

1117
00:56:10.679 --> 00:56:13.559
<v Speaker 4>So are you saying you probably didn't even need the cleaning?

1118
00:56:14.079 --> 00:56:14.840
<v Speaker 6>Absolutely not.

1119
00:56:14.960 --> 00:56:17.079
<v Speaker 20>That's what the procedonna said. She said you did not

1120
00:56:17.280 --> 00:56:19.159
<v Speaker 20>need a deep cleaning and downloads.

1121
00:56:19.719 --> 00:56:22.679
<v Speaker 4>How would they say that? I don't understand how you

1122
00:56:22.719 --> 00:56:26.239
<v Speaker 4>can say you did not need it when how would

1123
00:56:26.239 --> 00:56:28.079
<v Speaker 4>they know if you needed it or not? They didn't

1124
00:56:28.079 --> 00:56:29.159
<v Speaker 4>see you beforehand?

1125
00:56:31.159 --> 00:56:35.159
<v Speaker 20>Yeah that I Yeah, they were the left side of

1126
00:56:35.199 --> 00:56:39.960
<v Speaker 20>my upper and lower quadrants still has something, Cleaney, That's.

1127
00:56:40.199 --> 00:56:45.079
<v Speaker 4>Okay, got it. We believe you and we're on your

1128
00:56:45.079 --> 00:56:48.000
<v Speaker 4>side on this one. If they if you truly can

1129
00:56:48.079 --> 00:56:51.039
<v Speaker 4>show us were that you have no cavities. Do you

1130
00:56:51.119 --> 00:56:54.599
<v Speaker 4>have anything in writing that says you have six cavities?

1131
00:56:54.840 --> 00:56:58.320
<v Speaker 4>Did you get anything from Low Dough Dental to indicate.

1132
00:56:57.880 --> 00:57:02.639
<v Speaker 20>That they told me that I haven't gotten anything in writing.

1133
00:57:02.679 --> 00:57:05.079
<v Speaker 4>That's what they believe are So what would stop them

1134
00:57:05.119 --> 00:57:07.880
<v Speaker 4>from saying if we went to them, If we went

1135
00:57:07.960 --> 00:57:10.000
<v Speaker 4>to them and said, wait a minute, you told this

1136
00:57:10.039 --> 00:57:13.159
<v Speaker 4>woman she had six cavities and gum disease. What if

1137
00:57:13.159 --> 00:57:16.440
<v Speaker 4>they say, no, we didn't.

1138
00:57:18.039 --> 00:57:20.440
<v Speaker 20>That's a great question. Then I guess they would be lying.

1139
00:57:20.559 --> 00:57:21.880
<v Speaker 20>I don't know, but I don't like to.

1140
00:57:22.280 --> 00:57:26.599
<v Speaker 4>Okay, I like your answers. I like your answers. Your

1141
00:57:26.639 --> 00:57:30.239
<v Speaker 4>answers indicate to me you are totally sincere because you're

1142
00:57:30.239 --> 00:57:34.400
<v Speaker 4>not trying to. I mean, really, you are very very straightforward, Demitri,

1143
00:57:34.519 --> 00:57:35.880
<v Speaker 4>What did you want to say? Tom?

1144
00:57:36.199 --> 00:57:38.599
<v Speaker 9>You know, looking at this from a step away, we

1145
00:57:38.639 --> 00:57:41.719
<v Speaker 9>have right now is two conflicting diagnoses.

1146
00:57:41.119 --> 00:57:43.559
<v Speaker 4>That's right, and well no, no, we don't even have

1147
00:57:43.599 --> 00:57:45.880
<v Speaker 4>that because we can't prove they made a diagnosis.

1148
00:57:45.920 --> 00:57:48.760
<v Speaker 9>Well yeah, but if we were to take everything we

1149
00:57:48.840 --> 00:57:52.800
<v Speaker 9>just heard at face value, the dentist in Lodo said

1150
00:57:52.800 --> 00:57:55.719
<v Speaker 9>that she has six cavities. Her second dentist, in a

1151
00:57:55.760 --> 00:57:58.360
<v Speaker 9>second opinion, said no, you don't have six cavities. Okay,

1152
00:57:58.519 --> 00:58:01.039
<v Speaker 9>we have no reason to believe either one of them,

1153
00:58:01.119 --> 00:58:04.400
<v Speaker 9>right now, that's true. Furthermore, based on what the caller

1154
00:58:04.559 --> 00:58:06.960
<v Speaker 9>just told us, it sounds like the Loto dentist is

1155
00:58:07.000 --> 00:58:09.599
<v Speaker 9>going to have a consultation with a second opinion dentist

1156
00:58:09.960 --> 00:58:14.039
<v Speaker 9>to see if they can revolve this conflict and diagnosis. Yeah, okay,

1157
00:58:14.159 --> 00:58:16.920
<v Speaker 9>so I think it's too soon to start pointing fingers,

1158
00:58:17.280 --> 00:58:17.920
<v Speaker 9>and I don't think.

1159
00:58:17.960 --> 00:58:19.440
<v Speaker 10>I don't think I want Oh.

1160
00:58:19.360 --> 00:58:20.840
<v Speaker 4>No, no, no, I wasn't applying that you were.

1161
00:58:20.920 --> 00:58:22.639
<v Speaker 9>But furthermore, I think you will take you out a

1162
00:58:22.679 --> 00:58:26.039
<v Speaker 9>third diagnosis to kind of put some to add weight

1163
00:58:26.159 --> 00:58:28.320
<v Speaker 9>to one of these two conflicting diagnoses.

1164
00:58:28.360 --> 00:58:30.719
<v Speaker 4>Stephanie, I want to give this to something, I'll give

1165
00:58:30.719 --> 00:58:30.960
<v Speaker 4>it to you.

1166
00:58:31.119 --> 00:58:33.880
<v Speaker 9>D well, thanks, I can guarantee you and neither dentist

1167
00:58:34.000 --> 00:58:35.719
<v Speaker 9>is going to talk to me due to hippo concerns.

1168
00:58:35.840 --> 00:58:39.039
<v Speaker 4>No, but we can get around that by talking about money, okay,

1169
00:58:39.239 --> 00:58:41.880
<v Speaker 4>And if she gives permission, Stephanie can give permission and

1170
00:58:41.920 --> 00:58:45.239
<v Speaker 4>then they can talk to us. Many times they.

1171
00:58:47.119 --> 00:58:49.679
<v Speaker 9>Oh good, I think that's the perfect next step.

1172
00:58:50.440 --> 00:58:54.000
<v Speaker 4>So really, so, how did you find how did you

1173
00:58:54.039 --> 00:58:56.079
<v Speaker 4>find the third dentist for that opinion?

1174
00:58:56.239 --> 00:58:59.920
<v Speaker 20>The third dentist actually has apparently won awards and colerad.

1175
00:59:00.280 --> 00:59:02.880
<v Speaker 20>My sister's been going to this dentist for a long time.

1176
00:59:02.760 --> 00:59:05.159
<v Speaker 6>So okay, good God, good sentists.

1177
00:59:06.320 --> 00:59:08.760
<v Speaker 4>Good would you let us know and Deputy Deal be

1178
00:59:08.840 --> 00:59:11.159
<v Speaker 4>contacting you. We want to keep abreast of this case,

1179
00:59:11.199 --> 00:59:13.639
<v Speaker 4>so hang on three oh three seven one three talk

1180
00:59:13.679 --> 00:59:16.360
<v Speaker 4>seven one three eight two five five. Waterpros dot net.

1181
00:59:16.400 --> 00:59:19.880
<v Speaker 4>You're looking for osmosis reverse osmos to the kitchen sink

1182
00:59:20.079 --> 00:59:23.440
<v Speaker 4>under U. What is it like under two grand for

1183
00:59:23.519 --> 00:59:27.000
<v Speaker 4>the entire system? In fact, I think it's even cheaper

1184
00:59:27.039 --> 00:59:31.159
<v Speaker 4>than that. They could do great systems. Contact them waterpros

1185
00:59:31.239 --> 00:59:38.599
<v Speaker 4>dot net. Go with a sure thing Denver's best roofer

1186
00:59:38.760 --> 00:59:40.239
<v Speaker 4>Excel Roofing dot com.

1187
00:59:40.280 --> 00:59:42.320
<v Speaker 11>You don't pay a cent until you're content.

1188
00:59:45.679 --> 00:59:48.880
<v Speaker 4>Time for an insurance check up free no obligation comparison

1189
00:59:49.000 --> 00:59:52.559
<v Speaker 4>call Compass Insurance paying too much your coverage at dozens

1190
00:59:52.559 --> 00:59:55.280
<v Speaker 4>of insurance companies find out now three oh three seven

1191
00:59:55.400 --> 00:59:58.400
<v Speaker 4>seven one help. You'll think you're his only customer when

1192
00:59:58.440 --> 01:00:00.920
<v Speaker 4>you choose Frank Durand the real estate and dot com

1193
01:00:00.920 --> 01:00:04.079
<v Speaker 4>to list your home with Remax Alliance three oh three

1194
01:00:04.119 --> 01:00:05.840
<v Speaker 4>nine two zero sixteen twenty two.

1195
01:00:06.199 --> 01:00:06.920
<v Speaker 2>You look good.

1196
01:00:09.400 --> 01:00:14.239
<v Speaker 4>First aid Hi Tom Martine, your troubleshooter three O three

1197
01:00:14.320 --> 01:00:17.480
<v Speaker 4>seven one three talk seven one three eight two five five.

1198
01:00:17.960 --> 01:00:21.119
<v Speaker 4>What a flurry of calls we've had. Now we're back

1199
01:00:21.159 --> 01:00:22.960
<v Speaker 4>to normal. But no, no, we want to take your

1200
01:00:23.000 --> 01:00:25.639
<v Speaker 4>calls at three O three seven one three talk seven

1201
01:00:25.679 --> 01:00:27.559
<v Speaker 4>one three eight two fivey five. But there are some

1202
01:00:27.639 --> 01:00:30.719
<v Speaker 4>consumer issues I want to get to. And oh, I

1203
01:00:30.760 --> 01:00:33.400
<v Speaker 4>gotta go to Werner because he got disconnected. Let me

1204
01:00:33.440 --> 01:00:36.239
<v Speaker 4>go to him first. Hey, Werner, let's talk man, what's

1205
01:00:36.280 --> 01:00:37.920
<v Speaker 4>happening with this pharmacy issue?

1206
01:00:39.719 --> 01:00:45.039
<v Speaker 21>Well, I'm talking about CBS set seventy nine in vast

1207
01:00:45.079 --> 01:00:47.599
<v Speaker 21>short and Nevada. My doctor, what.

1208
01:00:47.519 --> 01:00:49.639
<v Speaker 10>Did they do by me?

1209
01:00:51.119 --> 01:00:55.000
<v Speaker 4>What? Tell me what they did wrong? My doctor?

1210
01:00:55.119 --> 01:00:57.599
<v Speaker 21>Or a hundred eighty toplets of el quis?

1211
01:00:59.480 --> 01:01:02.119
<v Speaker 8>What picked up the orders? Are me?

1212
01:01:03.719 --> 01:01:04.679
<v Speaker 4>What kind of medication?

1213
01:01:04.800 --> 01:01:10.360
<v Speaker 21>Sir ery Chris not saying five milligram?

1214
01:01:11.880 --> 01:01:13.519
<v Speaker 4>Uh huh?

1215
01:01:13.559 --> 01:01:16.119
<v Speaker 21>And I picked up the orders, didn't pay attention, And

1216
01:01:16.280 --> 01:01:19.639
<v Speaker 21>I came home. I only had sixty tablets.

1217
01:01:21.679 --> 01:01:22.199
<v Speaker 2>I went.

1218
01:01:23.599 --> 01:01:26.519
<v Speaker 21>And they told me if I pay another ninety four dollars,

1219
01:01:27.239 --> 01:01:30.079
<v Speaker 21>I will get the other one hundreds and twenty tablets.

1220
01:01:30.880 --> 01:01:37.159
<v Speaker 21>I decline, Okay, okay, this is a bait and switch operations.

1221
01:01:38.280 --> 01:01:40.119
<v Speaker 4>Well it's no, no, no, no, no, no, it's not

1222
01:01:40.159 --> 01:01:43.440
<v Speaker 4>a bait and switch operation. They don't control I mean,

1223
01:01:43.679 --> 01:01:46.880
<v Speaker 4>not those people there. They don't have rolling prices. If

1224
01:01:46.920 --> 01:01:51.599
<v Speaker 4>the price will be the same for everyone, well no, no,

1225
01:01:51.639 --> 01:01:54.000
<v Speaker 4>I don't even listen. I don't know why you you

1226
01:01:54.079 --> 01:01:55.440
<v Speaker 4>think they're making this up?

1227
01:01:58.960 --> 01:02:00.000
<v Speaker 8>It got to be big.

1228
01:02:01.320 --> 01:02:04.480
<v Speaker 21>Medication is not as expensive, I say, claim it is.

1229
01:02:06.400 --> 01:02:10.920
<v Speaker 21>I paid six dollars forty five cents a tablet when

1230
01:02:10.960 --> 01:02:13.360
<v Speaker 21>you can't get it for sixty six cents.

1231
01:02:14.079 --> 01:02:16.559
<v Speaker 4>Where can you get it for sixty six cents, sir.

1232
01:02:17.599 --> 01:02:21.280
<v Speaker 21>Optum r X. You can't get it for seven percent

1233
01:02:21.440 --> 01:02:23.519
<v Speaker 21>from Turkey for Canada?

1234
01:02:24.039 --> 01:02:26.360
<v Speaker 4>Then why don't you? Then? Why don't you?

1235
01:02:27.519 --> 01:02:31.360
<v Speaker 21>Well I did afterwards, but oh you did.

1236
01:02:31.719 --> 01:02:34.719
<v Speaker 4>Wait a minute. You're getting You're getting the same medication

1237
01:02:36.039 --> 01:02:40.480
<v Speaker 4>they were charging five bucks for. You're getting for pennies.

1238
01:02:40.599 --> 01:02:43.440
<v Speaker 4>Tell me you're you're telling me the truth now right,

1239
01:02:43.559 --> 01:02:46.400
<v Speaker 4>you are getting it. You are actually getting the medication.

1240
01:02:48.039 --> 01:02:52.039
<v Speaker 21>I paid three hundred and eighty seven dollars for a

1241
01:02:52.159 --> 01:02:56.280
<v Speaker 21>hundred eighty tablets they gave me on this sixty I

1242
01:02:56.320 --> 01:02:59.960
<v Speaker 21>got from optim r X. In the meantime, two hundred taber.

1243
01:03:00.000 --> 01:03:02.800
<v Speaker 21>He's for one hundreds and thirty one dollars.

1244
01:03:04.079 --> 01:03:11.480
<v Speaker 4>My goodness, gracious, well, then the system is working, but

1245
01:03:11.679 --> 01:03:12.159
<v Speaker 4>not for me.

1246
01:03:12.280 --> 01:03:13.719
<v Speaker 21>But CVS.

1247
01:03:14.840 --> 01:03:16.840
<v Speaker 4>No, no, no, not for that first person. Hold on,

1248
01:03:17.000 --> 01:03:21.239
<v Speaker 4>hold on, Werner Werner. Here's what I'm saying. Had you

1249
01:03:21.280 --> 01:03:24.719
<v Speaker 4>shopped around for pricing and found that other pharmacy, what

1250
01:03:24.760 --> 01:03:29.119
<v Speaker 4>I'm saying is the system is working. I agree with

1251
01:03:29.280 --> 01:03:35.760
<v Speaker 4>you that CVS is way more expensive on this drug,

1252
01:03:36.119 --> 01:03:37.360
<v Speaker 4>but they don't do it.

1253
01:03:38.400 --> 01:03:41.480
<v Speaker 14>They're in lives listen. I just got to say this.

1254
01:03:41.719 --> 01:03:46.119
<v Speaker 14>They're in line with target Costco. In fact, Costco costs

1255
01:03:46.119 --> 01:03:49.920
<v Speaker 14>more kings is a little cheaper than CVS. Walmart's a

1256
01:03:49.960 --> 01:03:53.840
<v Speaker 14>little more than CVS. Walgreens a couple bucks less. They're

1257
01:03:53.880 --> 01:03:58.880
<v Speaker 14>all right there, six hundred and thirty dollars for sixty tablets.

1258
01:03:58.920 --> 01:04:01.280
<v Speaker 14>I mean that's just how much which this stuff is.

1259
01:04:01.360 --> 01:04:03.440
<v Speaker 14>I mean, god bless that we can get them from

1260
01:04:03.519 --> 01:04:04.679
<v Speaker 14>Canada or somewhere.

1261
01:04:05.880 --> 01:04:09.000
<v Speaker 4>So which which site did you go to? Go ahead?

1262
01:04:09.039 --> 01:04:10.360
<v Speaker 4>That's good, RX man.

1263
01:04:12.000 --> 01:04:14.800
<v Speaker 21>Why did I not get the hundred and eighty tablets

1264
01:04:14.800 --> 01:04:15.760
<v Speaker 21>for the whole amount?

1265
01:04:17.039 --> 01:04:23.440
<v Speaker 4>Because it cause it's not right, you know, just because

1266
01:04:23.480 --> 01:04:28.400
<v Speaker 4>of Werner Werner I want you to listen carefully. You

1267
01:04:28.480 --> 01:04:34.000
<v Speaker 4>went there with a one hundred eighty count prescription, one

1268
01:04:34.079 --> 01:04:39.840
<v Speaker 4>hundred and eighty they hold on. They filled sixty tablets

1269
01:04:40.239 --> 01:04:44.920
<v Speaker 4>at three hundred eighty seven. Had they filled it for

1270
01:04:45.079 --> 01:04:48.960
<v Speaker 4>ninety tablets, you would have paid more. So you got

1271
01:04:49.000 --> 01:04:52.800
<v Speaker 4>what you paid for, even though the price is higher

1272
01:04:53.280 --> 01:04:57.480
<v Speaker 4>than good RX. They did nothing wrong, Werner. I know

1273
01:04:57.519 --> 01:04:59.920
<v Speaker 4>you feel like they screwed you out of sixty tablets,

1274
01:05:00.039 --> 01:05:03.320
<v Speaker 4>but they didn't because I'm not a one hundred eight.

1275
01:05:06.719 --> 01:05:11.559
<v Speaker 21>Also as a second prescription for ninety tablets, and they

1276
01:05:11.639 --> 01:05:14.719
<v Speaker 21>live at the hondasan a deal from They needed the

1277
01:05:14.800 --> 01:05:16.760
<v Speaker 21>extra money. That's all I can say.

1278
01:05:18.159 --> 01:05:21.000
<v Speaker 4>Okay, Werner, thank you very much. They needed the CBS

1279
01:05:21.079 --> 01:05:24.760
<v Speaker 4>pharmacy just up to his uh prescription because they're hurting

1280
01:05:24.840 --> 01:05:28.280
<v Speaker 4>for money. Thank you, Werner. We appreciate you calling us

1281
01:05:28.320 --> 01:05:31.119
<v Speaker 4>about that and letting us know. Three oh three seven

1282
01:05:31.119 --> 01:05:33.639
<v Speaker 4>to one three talk seven one three eight two five five.

1283
01:05:33.960 --> 01:05:40.159
<v Speaker 4>We have more right after this, go with a sure

1284
01:05:40.239 --> 01:05:43.360
<v Speaker 4>thing Denver's Best roofer excel roofing dot com.

1285
01:05:43.400 --> 01:05:47.480
<v Speaker 11>You don't pay a cent until you're content, wait.

1286
01:05:48.800 --> 01:05:51.320
<v Speaker 4>Time for an insurance check up free, no obligation in

1287
01:05:51.400 --> 01:05:55.280
<v Speaker 4>comparison call Compass Insurance paying too much your coverage at

1288
01:05:55.320 --> 01:05:58.039
<v Speaker 4>dozens of insurance companies find out now three oh three

1289
01:05:58.199 --> 01:06:00.800
<v Speaker 4>seven seven to one help. You'll think you're his only

1290
01:06:00.880 --> 01:06:03.320
<v Speaker 4>customer when you choose Frank durand the real estate man

1291
01:06:03.400 --> 01:06:06.840
<v Speaker 4>dot com to list your home with Remax Alliance three

1292
01:06:06.840 --> 01:06:20.559
<v Speaker 4>oh three nine two zero sixteen twenty two. Hi, Tom Martino,

1293
01:06:20.599 --> 01:06:22.760
<v Speaker 4>you're a troubleshooter three all three seven one three talks

1294
01:06:22.760 --> 01:06:25.480
<v Speaker 4>seven one three eight two five five. Uh, give us

1295
01:06:25.480 --> 01:06:28.039
<v Speaker 4>a call if you have a problem question you're complain Okay,

1296
01:06:29.199 --> 01:06:35.639
<v Speaker 4>Now I have it, says here Tom. By looking at

1297
01:06:35.639 --> 01:06:38.119
<v Speaker 4>the X rays, you can see if someone has gum disease,

1298
01:06:38.199 --> 01:06:42.599
<v Speaker 4>excessive build up cavities, build a dentists. We're not denying

1299
01:06:42.760 --> 01:06:46.320
<v Speaker 4>that you can see it or not right. But did

1300
01:06:46.320 --> 01:06:49.880
<v Speaker 4>they give her a false diagnosis? Now I will tell

1301
01:06:49.920 --> 01:06:51.679
<v Speaker 4>you what were you gonna say to me? Dre see

1302
01:06:51.719 --> 01:06:52.880
<v Speaker 4>you perch there? Go ahead.

1303
01:06:53.119 --> 01:06:55.079
<v Speaker 9>Oh, I was just getting ready for any questions for

1304
01:06:55.159 --> 01:06:58.199
<v Speaker 9>I did. I did speak with a consumer And next

1305
01:06:58.239 --> 01:07:01.559
<v Speaker 9>week she's going to get a third opinion on this,

1306
01:07:02.360 --> 01:07:04.639
<v Speaker 9>and then she's going to email me copies of both

1307
01:07:04.639 --> 01:07:06.800
<v Speaker 9>the second and the third opinion to see if the

1308
01:07:06.840 --> 01:07:09.760
<v Speaker 9>third opinion adds weight to either the first or the

1309
01:07:09.840 --> 01:07:12.920
<v Speaker 9>second opinion. Now I can tell you from personal experience

1310
01:07:13.239 --> 01:07:16.039
<v Speaker 9>that I actually had a similar situation where one dentist

1311
01:07:16.400 --> 01:07:19.000
<v Speaker 9>recommended that I get my I think he said either

1312
01:07:19.039 --> 01:07:22.440
<v Speaker 9>two or three cavities. They didn't sound quite right, and

1313
01:07:22.519 --> 01:07:24.360
<v Speaker 9>I went to another dentist and he said, oh, no,

1314
01:07:24.440 --> 01:07:27.079
<v Speaker 9>those aren't cavities, but they'll become cavities if we don't

1315
01:07:27.119 --> 01:07:28.599
<v Speaker 9>fill them with some kind of a Yeah.

1316
01:07:28.719 --> 01:07:32.000
<v Speaker 4>I mean, there's just some subjectivity here when it comes

1317
01:07:32.039 --> 01:07:32.719
<v Speaker 4>to dentistry.

1318
01:07:32.800 --> 01:07:36.920
<v Speaker 9>There's a lot of subjectivity in anything medical, right, Tom, Yeah.

1319
01:07:37.000 --> 01:07:39.639
<v Speaker 4>I went to a dentist one time and I was

1320
01:07:39.679 --> 01:07:42.000
<v Speaker 4>being ripped off, but I didn't know that when I went.

1321
01:07:42.119 --> 01:07:44.280
<v Speaker 4>I went for a special and I wanted to see

1322
01:07:44.280 --> 01:07:46.000
<v Speaker 4>what they were going to do. And I was looking

1323
01:07:46.000 --> 01:07:50.280
<v Speaker 4>for a dentist, beautiful office, and they said, you need

1324
01:07:50.320 --> 01:07:54.800
<v Speaker 4>this work done, and I absolutely didn't need it. Then

1325
01:07:56.880 --> 01:08:02.119
<v Speaker 4>I asked him about crowns, because there was a tooth

1326
01:08:02.199 --> 01:08:05.079
<v Speaker 4>right was going to need a crown. They make their

1327
01:08:05.119 --> 01:08:10.360
<v Speaker 4>crowns in house with the Zert machine, I think it's called,

1328
01:08:11.239 --> 01:08:15.360
<v Speaker 4>And I said to him, by mistake, I asked the question.

1329
01:08:15.800 --> 01:08:18.920
<v Speaker 4>The question was a mistake. I said, why is it

1330
01:08:19.039 --> 01:08:26.479
<v Speaker 4>cheaper to get them ordered from the or why are

1331
01:08:26.479 --> 01:08:29.359
<v Speaker 4>they cheaper when you order them from the lab as

1332
01:08:29.359 --> 01:08:32.199
<v Speaker 4>opposed to making him in house? Wouldn't it be cheaper

1333
01:08:32.239 --> 01:08:34.239
<v Speaker 4>if you make him in house? He goes, oh, no, no, no,

1334
01:08:34.600 --> 01:08:37.279
<v Speaker 4>and then he gave an explanation as to why they

1335
01:08:37.399 --> 01:08:40.720
<v Speaker 4>give more care and all of that to the office

1336
01:08:40.760 --> 01:08:47.960
<v Speaker 4>made ones, and therefore they are more expensive. Right. So,

1337
01:08:48.279 --> 01:08:52.079
<v Speaker 4>as it turns out, when I went back, I was, well,

1338
01:08:52.479 --> 01:08:55.399
<v Speaker 4>you know, the bottom line is they sent me to

1339
01:08:55.439 --> 01:08:59.920
<v Speaker 4>a lab and the lab was less expensive, and they

1340
01:09:00.159 --> 01:09:02.399
<v Speaker 4>were trying to get me. Here's what I'm The point

1341
01:09:02.399 --> 01:09:04.920
<v Speaker 4>I'm getting at is this they were just changing their

1342
01:09:04.920 --> 01:09:08.760
<v Speaker 4>prices just for whatever I said. They made the prices

1343
01:09:08.840 --> 01:09:11.760
<v Speaker 4>work in there, so I thought I was getting a deal. Mark,

1344
01:09:11.800 --> 01:09:12.439
<v Speaker 4>What did you say?

1345
01:09:12.560 --> 01:09:14.720
<v Speaker 14>I think the biggest deal is those dentists, a lot

1346
01:09:14.720 --> 01:09:16.840
<v Speaker 14>of them can't afford to PLoP down one hundred and

1347
01:09:16.920 --> 01:09:20.119
<v Speaker 14>fifty thousand for that machine, So basically they have a

1348
01:09:20.159 --> 01:09:23.159
<v Speaker 14>deal with the manufacturer or whoever's actually in the lease

1349
01:09:23.279 --> 01:09:26.359
<v Speaker 14>or whatever. So for everyone they do, they're only making

1350
01:09:26.720 --> 01:09:28.880
<v Speaker 14>X amount. If they owned it outright, I bet they

1351
01:09:28.880 --> 01:09:31.239
<v Speaker 14>would be cheaper, but most of them don't.

1352
01:09:31.640 --> 01:09:33.880
<v Speaker 4>Oh they do royalties. Yeah, a lot of them do

1353
01:09:33.920 --> 01:09:36.119
<v Speaker 4>a royalty where every time they use the machine, they

1354
01:09:36.159 --> 01:09:39.399
<v Speaker 4>pay a royalty. Some to do that. Even after they

1355
01:09:39.399 --> 01:09:43.359
<v Speaker 4>own a machine. It's the owners plus royalty. Absolutely. Now

1356
01:09:43.840 --> 01:09:46.279
<v Speaker 4>in healthcare, there's a lot of there's a lot of

1357
01:09:46.319 --> 01:09:51.680
<v Speaker 4>controversy when it comes to insurance and healthcare, especially like

1358
01:09:52.000 --> 01:09:55.319
<v Speaker 4>well not especially, but with all kinds. But if you

1359
01:09:55.359 --> 01:09:58.600
<v Speaker 4>get like a chiropractor, okay, they have an insurance rate,

1360
01:09:59.079 --> 01:10:01.760
<v Speaker 4>the insurance company pays them X amount of dollars and

1361
01:10:01.800 --> 01:10:04.760
<v Speaker 4>they agreed to it. So consumers would say, well, why

1362
01:10:04.760 --> 01:10:07.439
<v Speaker 4>don't you charge me that? Right? I went to a

1363
01:10:07.520 --> 01:10:11.479
<v Speaker 4>chiropractor one time where the insurance rate was sixty dollars.

1364
01:10:11.800 --> 01:10:17.760
<v Speaker 4>They accepted sixty dollars per adjustment, and the price they

1365
01:10:17.880 --> 01:10:23.199
<v Speaker 4>quote is ninety. They get paid sixty. When someone comes

1366
01:10:23.199 --> 01:10:27.079
<v Speaker 4>in off the street, the price is also ninety. Okay.

1367
01:10:28.239 --> 01:10:31.680
<v Speaker 4>In my particular case, I went to the chiropractor and

1368
01:10:33.600 --> 01:10:37.399
<v Speaker 4>they started billing my insurance company and they had an

1369
01:10:37.399 --> 01:10:42.079
<v Speaker 4>amount due, and I paid the amount due that the

1370
01:10:42.119 --> 01:10:44.119
<v Speaker 4>insurance would have paid, but they wanted me to pay

1371
01:10:44.119 --> 01:10:47.439
<v Speaker 4>the extra thirty bucks because I walked in and I said, well,

1372
01:10:47.439 --> 01:10:49.319
<v Speaker 4>that makes no sense. Why would you just charge me

1373
01:10:49.359 --> 01:10:51.560
<v Speaker 4>thirty bucks because I walked in and if I have insurance,

1374
01:10:51.760 --> 01:10:55.039
<v Speaker 4>I automatically get it for sixty. They couldn't justify it.

1375
01:10:55.039 --> 01:10:57.279
<v Speaker 4>It gets weird. We got more coming up on the

1376
01:10:57.319 --> 01:11:02.680
<v Speaker 4>Troubleshooter Show. Go with a sure thing Denver's Best roofer

1377
01:11:02.800 --> 01:11:04.279
<v Speaker 4>Excel Roofing dot com.

1378
01:11:04.319 --> 01:11:06.359
<v Speaker 11>You don't pay a cent until you're content.

1379
01:11:07.920 --> 01:11:12.159
<v Speaker 4>Please time for an insurance check up free no obligation

1380
01:11:12.319 --> 01:11:16.199
<v Speaker 4>comparison call Compass Insurance Paying too much your coverage at

1381
01:11:16.199 --> 01:11:18.920
<v Speaker 4>dozens of insurance companies find out now three oh three

1382
01:11:19.119 --> 01:11:22.239
<v Speaker 4>seven seven one help. You'll think you're his only customer

1383
01:11:22.279 --> 01:11:24.520
<v Speaker 4>when you choose Frank durand the real estate Man dot

1384
01:11:24.560 --> 01:11:27.920
<v Speaker 4>com to list your home with Remax Alliance three oh

1385
01:11:27.920 --> 01:11:29.880
<v Speaker 4>three nine two zero sixteen twenty two.

1386
01:11:35.399 --> 01:11:40.680
<v Speaker 1>Ripped of news. You need advice? Who you don't have?

1387
01:11:42.920 --> 01:11:45.359
<v Speaker 2>Come run anxious as fast as we can.

1388
01:11:46.640 --> 01:11:47.920
<v Speaker 3>Shooter's gonna help.

1389
01:11:48.199 --> 01:11:54.920
<v Speaker 22>Come Man Dix is the Troubleshooter Show Now, Tom Martinez.

1390
01:11:55.920 --> 01:11:57.840
<v Speaker 4>Hello and welcome to the show. This horo brought to

1391
01:11:57.840 --> 01:12:00.439
<v Speaker 4>you by renew Home Innovations dot com. You want to

1392
01:12:00.439 --> 01:12:02.800
<v Speaker 4>make a beautiful walkin shower. You'll never see one more

1393
01:12:02.800 --> 01:12:08.279
<v Speaker 4>beautiful with flat, beautiful sheets of porcelain. They can now

1394
01:12:08.319 --> 01:12:10.079
<v Speaker 4>do all the walls in the shower, no meats, they

1395
01:12:10.079 --> 01:12:12.720
<v Speaker 4>can do your bathroom back splashes, whatever you need. They

1396
01:12:12.760 --> 01:12:15.479
<v Speaker 4>even do some ways coating with it. Renew home Innovations

1397
01:12:15.479 --> 01:12:17.399
<v Speaker 4>dot Com two or three days to get your project done,

1398
01:12:17.399 --> 01:12:18.920
<v Speaker 4>two or three days. Then you have all kinds of

1399
01:12:18.920 --> 01:12:22.880
<v Speaker 4>repayment options. Three three, eight, six y two. Let's just

1400
01:12:23.520 --> 01:12:25.840
<v Speaker 4>make sure I have that number, but you really want

1401
01:12:25.880 --> 01:12:30.119
<v Speaker 4>to call them, and that's renew home Innovations dot Com.

1402
01:12:30.239 --> 01:12:31.920
<v Speaker 4>And the number is three oh three nine or a

1403
01:12:31.960 --> 01:12:37.039
<v Speaker 4>four to two thousand. Okay. Sally called a while ago

1404
01:12:37.199 --> 01:12:41.119
<v Speaker 4>and has a follow up. Sally, what is happening with you?

1405
01:12:43.239 --> 01:12:47.640
<v Speaker 12>Well, I had the case of the property manager fief

1406
01:12:47.920 --> 01:12:54.199
<v Speaker 12>that took the inbound and outbound security deposits and three

1407
01:12:54.199 --> 01:12:59.600
<v Speaker 12>months of rent. Yes, And when I called you that

1408
01:13:00.279 --> 01:13:05.520
<v Speaker 12>first time, he's made very clear that I should immediately

1409
01:13:05.600 --> 01:13:08.359
<v Speaker 12>take care of it. I didn't understand really the urgency

1410
01:13:08.439 --> 01:13:10.680
<v Speaker 12>of it, but turned out to be very significant.

1411
01:13:10.920 --> 01:13:18.119
<v Speaker 4>Is this was Daryl right? What wasn't this Daryl Evangelista? Yeah, Darryl, Yeah,

1412
01:13:18.560 --> 01:13:20.720
<v Speaker 4>he was taking your money as a manager, but not

1413
01:13:20.840 --> 01:13:22.800
<v Speaker 4>passing it on to you. So what did you do?

1414
01:13:23.840 --> 01:13:25.920
<v Speaker 12>Well, I went over that day and the tenants were

1415
01:13:25.920 --> 01:13:28.159
<v Speaker 12>going to pay him the next morning, so that's when

1416
01:13:28.199 --> 01:13:30.439
<v Speaker 12>it stopped. But anyway, I went through you told me,

1417
01:13:31.479 --> 01:13:34.000
<v Speaker 12>you know that's to do that. Yes, I went through

1418
01:13:34.039 --> 01:13:39.159
<v Speaker 12>the courts, and I got my first restitution check on Saturday.

1419
01:13:39.199 --> 01:13:40.199
<v Speaker 12>So I wanted to let you know.

1420
01:13:40.439 --> 01:13:42.239
<v Speaker 4>Oh, not how much was it, Sally?

1421
01:13:42.520 --> 01:13:45.159
<v Speaker 12>Well not too much, less than a half a percent.

1422
01:13:45.279 --> 01:13:47.960
<v Speaker 12>But the thing of it is it's in the works

1423
01:13:48.039 --> 01:13:51.720
<v Speaker 12>now and that means that you know, what you told

1424
01:13:51.720 --> 01:13:54.840
<v Speaker 12>me to go over there quickly was important, and that

1425
01:13:54.920 --> 01:13:57.359
<v Speaker 12>his probation officer is doing his job.

1426
01:13:58.079 --> 01:14:00.680
<v Speaker 14>And you know that grows old, God, that does grow

1427
01:14:00.760 --> 01:14:02.920
<v Speaker 14>interest while it's sitting there.

1428
01:14:03.399 --> 01:14:04.159
<v Speaker 12>Are you kidding me?

1429
01:14:04.319 --> 01:14:04.560
<v Speaker 21>Yes?

1430
01:14:07.439 --> 01:14:11.399
<v Speaker 4>So right now, right now, people you know, don't do

1431
01:14:12.640 --> 01:14:15.199
<v Speaker 4>don't do wrong. If you're if you look at we're

1432
01:14:15.199 --> 01:14:17.960
<v Speaker 4>going to come after you. And Sally's getting the money

1433
01:14:18.239 --> 01:14:20.640
<v Speaker 4>they're going to collect from this guy, especially since he's

1434
01:14:20.680 --> 01:14:24.000
<v Speaker 4>on probation. Not paying would be a violation of probation.

1435
01:14:24.239 --> 01:14:26.520
<v Speaker 4>But can you believe the balls in this guy? He's

1436
01:14:26.560 --> 01:14:28.720
<v Speaker 4>out on parole or out on probation.

1437
01:14:29.680 --> 01:14:30.279
<v Speaker 10>I think.

1438
01:14:31.720 --> 01:14:33.760
<v Speaker 4>It could be probation. He was collecting money and not

1439
01:14:33.840 --> 01:14:36.720
<v Speaker 4>forwarding it. I mean imagine that.

1440
01:14:38.159 --> 01:14:44.359
<v Speaker 9>No, Sally, Now did the property management company cover those losses?

1441
01:14:44.399 --> 01:14:46.640
<v Speaker 4>Also? He was the property management company?

1442
01:14:46.640 --> 01:14:50.880
<v Speaker 9>Well, how about the I guess the property management or

1443
01:14:50.920 --> 01:14:52.079
<v Speaker 9>the property owner.

1444
01:14:52.960 --> 01:14:56.640
<v Speaker 4>They didn't make you pay rent twice? She's the owner,

1445
01:14:57.479 --> 01:15:00.159
<v Speaker 4>I thought, Yeah, she's the owner. She's the owner, and

1446
01:15:00.640 --> 01:15:04.279
<v Speaker 4>she wasn't getting her rent. Yup. Thank you for calling Sally.

1447
01:15:04.319 --> 01:15:06.439
<v Speaker 4>We love it again. The dinger ding ding ding. I

1448
01:15:06.479 --> 01:15:09.680
<v Speaker 4>love using my dinger. Nothing like it, Nothing like it.

1449
01:15:09.680 --> 01:15:13.119
<v Speaker 4>I'll tell you that. You know what, Just look for

1450
01:15:13.199 --> 01:15:15.760
<v Speaker 4>reasons every day to use a dinger and you'll be happy.

1451
01:15:16.960 --> 01:15:19.439
<v Speaker 4>How's that that's a good philosophy of life. Use your

1452
01:15:19.520 --> 01:15:23.319
<v Speaker 4>dinger every day and happiness will come your way. Okay,

1453
01:15:23.880 --> 01:15:27.399
<v Speaker 4>I just copyrighted that. Nobody can use it. Use your

1454
01:15:27.439 --> 01:15:30.840
<v Speaker 4>dinger every day and happiness will come your way. Oh

1455
01:15:30.880 --> 01:15:37.520
<v Speaker 4>there's so many. Yeah, there's so many innuendos there, even

1456
01:15:37.680 --> 01:15:44.880
<v Speaker 4>in uendo, there's innuendos. Anyway, skill it. What's happening?

1457
01:15:46.079 --> 01:15:48.680
<v Speaker 23>Hey, I talked to you a while back about that

1458
01:15:49.079 --> 01:15:52.279
<v Speaker 23>flight that was canceled on Delta. So you told me

1459
01:15:52.319 --> 01:15:54.359
<v Speaker 23>to send them off an email and I did about

1460
01:15:54.439 --> 01:15:55.640
<v Speaker 23>four days that Yes.

1461
01:15:55.880 --> 01:15:58.880
<v Speaker 4>This was where you missed your train.

1462
01:16:01.159 --> 01:16:02.000
<v Speaker 5>That was American.

1463
01:16:03.279 --> 01:16:06.760
<v Speaker 23>I've had two airline episodes. This was the second reason.

1464
01:16:06.760 --> 01:16:12.479
<v Speaker 4>Oh yeah, yeah, I know it. Wow.

1465
01:16:13.319 --> 01:16:17.760
<v Speaker 23>Well, to make a long story short, we finally got

1466
01:16:17.800 --> 01:16:21.000
<v Speaker 23>on the plane like an hour late, and then and

1467
01:16:21.039 --> 01:16:23.920
<v Speaker 23>then we're still sitting there for an hour and they said, well,

1468
01:16:23.920 --> 01:16:27.239
<v Speaker 23>we're still loading luggage. I said, man, I want to

1469
01:16:27.279 --> 01:16:30.239
<v Speaker 23>go home. So I asked the stewardess if I could

1470
01:16:30.680 --> 01:16:33.079
<v Speaker 23>get off the plane and you know, just go home

1471
01:16:33.119 --> 01:16:35.199
<v Speaker 23>on a different plane. So they let me talk to

1472
01:16:35.279 --> 01:16:39.079
<v Speaker 23>a gate agent and I said, well, if I go home,

1473
01:16:39.720 --> 01:16:43.520
<v Speaker 23>will you guys charge me extra? Like what's what happened

1474
01:16:43.720 --> 01:16:46.720
<v Speaker 23>on American? They said, well, we don't know. And that's

1475
01:16:46.760 --> 01:16:49.399
<v Speaker 23>pretty stupid to say that, because I said, well, if

1476
01:16:49.399 --> 01:16:51.840
<v Speaker 23>I fly out to Vegas, I got a fly all

1477
01:16:51.880 --> 01:16:54.760
<v Speaker 23>the way back to Atlanta and then back to Vegas again,

1478
01:16:54.920 --> 01:16:57.119
<v Speaker 23>it'll cost you more money to do it that way.

1479
01:16:57.359 --> 01:16:58.079
<v Speaker 8>I just want to know.

1480
01:16:58.119 --> 01:17:02.039
<v Speaker 23>Can I just grab the next plane home to Dallas

1481
01:17:02.119 --> 01:17:04.520
<v Speaker 23>will not have to pay the extra money. They couldn't

1482
01:17:04.560 --> 01:17:07.920
<v Speaker 23>answer my question, so I stayed on the plane. But

1483
01:17:08.039 --> 01:17:11.359
<v Speaker 23>in that note I'm stupid there. I put in there

1484
01:17:11.399 --> 01:17:14.760
<v Speaker 23>in that note that I think the reason that plane

1485
01:17:14.800 --> 01:17:17.640
<v Speaker 23>didn't leave was they were waiting on freight from an

1486
01:17:17.640 --> 01:17:21.600
<v Speaker 23>eighteen wheeler. So all you consumers out there, the old

1487
01:17:21.720 --> 01:17:24.960
<v Speaker 23>baby jack to a favor and don't fly down them.

1488
01:17:25.680 --> 01:17:26.520
<v Speaker 6>I'm getting night and.

1489
01:17:26.600 --> 01:17:27.800
<v Speaker 24>On the mosside.

1490
01:17:29.520 --> 01:17:32.880
<v Speaker 4>I love people who are really fired up. Hey Skillett,

1491
01:17:33.199 --> 01:17:34.960
<v Speaker 4>you didn't have to hang up. I wanted to hear

1492
01:17:35.000 --> 01:17:38.279
<v Speaker 4>more of you preplay that, would you please? I mean,

1493
01:17:38.960 --> 01:17:42.359
<v Speaker 4>I love it. I love that if consumers come up

1494
01:17:42.359 --> 01:17:46.880
<v Speaker 4>with their own battle cries for each problem, I'll be happy. Yeah, Like,

1495
01:17:47.039 --> 01:17:53.079
<v Speaker 4>let's see the tooth one. No cavities, We're gonna dig

1496
01:17:53.119 --> 01:17:55.840
<v Speaker 4>you a cavity. You said I had cavity. I had

1497
01:17:55.840 --> 01:18:02.399
<v Speaker 4>no cavities. Gum disease, okay, three oh three seven one

1498
01:18:02.439 --> 01:18:07.199
<v Speaker 4>three eight two five five. So uh, bob logan, we

1499
01:18:07.239 --> 01:18:09.560
<v Speaker 4>have a question here for you. Do you guys do septics?

1500
01:18:11.399 --> 01:18:13.680
<v Speaker 4>Go ahead, we do not do septics.

1501
01:18:13.960 --> 01:18:16.279
<v Speaker 10>Okay, Now we can if you have an issue with

1502
01:18:16.319 --> 01:18:18.680
<v Speaker 10>the line going from the house to the septic, we

1503
01:18:18.720 --> 01:18:21.760
<v Speaker 10>can help you out. But no, once we do not

1504
01:18:21.800 --> 01:18:22.640
<v Speaker 10>do septic.

1505
01:18:22.399 --> 01:18:25.279
<v Speaker 4>And then wells would be the same as any water supply.

1506
01:18:25.399 --> 01:18:27.680
<v Speaker 4>If that the you can handle it from the house.

1507
01:18:27.520 --> 01:18:28.359
<v Speaker 10>In right, correct?

1508
01:18:28.479 --> 01:18:30.279
<v Speaker 4>But yeah, and then then well no, no, that's the

1509
01:18:30.319 --> 01:18:34.600
<v Speaker 4>well itself. Right, Okay, go ahead, Dmitri has been dying

1510
01:18:34.640 --> 01:18:38.560
<v Speaker 4>to do this all day. Stump the expert, Bob.

1511
01:18:38.760 --> 01:18:39.880
<v Speaker 10>Oh wait, we're talking to me.

1512
01:18:40.079 --> 01:18:42.720
<v Speaker 4>Yes, well, if you're not, the expert will give you

1513
01:18:42.760 --> 01:18:44.520
<v Speaker 4>even a little time to find out. But he just

1514
01:18:44.520 --> 01:18:49.720
<v Speaker 4>want yeah, okay, go ahead, thanks, Let's just see what

1515
01:18:49.760 --> 01:18:51.039
<v Speaker 4>he knows. He's a good guy.

1516
01:18:51.439 --> 01:18:54.279
<v Speaker 9>Every few years, I have to I have to have

1517
01:18:54.359 --> 01:18:56.920
<v Speaker 9>my kitchen train line snake because I begin to hear

1518
01:18:56.960 --> 01:19:00.760
<v Speaker 9>this occasional gurgling sound, which kind of me to believe

1519
01:19:00.800 --> 01:19:03.319
<v Speaker 9>that there's a construction that's growing within the pipes.

1520
01:19:03.479 --> 01:19:05.560
<v Speaker 4>Yes, do get worse each year?

1521
01:19:06.000 --> 01:19:08.079
<v Speaker 9>Oh no, no, I just have to do it every

1522
01:19:08.079 --> 01:19:11.079
<v Speaker 9>five or six years. Okay, the moment I hear that sound,

1523
01:19:11.119 --> 01:19:15.039
<v Speaker 9>I call the plumber and they send the snake out. However, Bob,

1524
01:19:15.600 --> 01:19:19.479
<v Speaker 9>all day long, what's going down that drain line is

1525
01:19:19.560 --> 01:19:23.920
<v Speaker 9>hot water and soap and detergent. And why are drain

1526
01:19:24.000 --> 01:19:27.199
<v Speaker 9>lines the cleanest? Why aren't they the cleanest thing in

1527
01:19:27.279 --> 01:19:31.840
<v Speaker 9>the universe? I mean, if I washed myself like I

1528
01:19:32.039 --> 01:19:33.760
<v Speaker 9>washed those plumbing lines.

1529
01:19:33.840 --> 01:19:35.079
<v Speaker 4>I wouldn't have any skin left.

1530
01:19:35.159 --> 01:19:38.119
<v Speaker 10>I know where you're coming from. It's because of the

1531
01:19:38.720 --> 01:19:42.520
<v Speaker 10>grease that comes from the food products and everything else

1532
01:19:42.520 --> 01:19:45.119
<v Speaker 10>that you're putting down there with the soap and the

1533
01:19:45.159 --> 01:19:48.079
<v Speaker 10>hot water, and it's it's starting to build up around

1534
01:19:48.159 --> 01:19:51.319
<v Speaker 10>the sides and eventually it's just like a you know

1535
01:19:51.439 --> 01:19:53.439
<v Speaker 10>a good analogy, it'd be like an artery. Right, you

1536
01:19:53.479 --> 01:19:55.600
<v Speaker 10>have a bunch of fatty foods and your arteri is

1537
01:19:55.640 --> 01:19:58.039
<v Speaker 10>going to clog up sooner or later. Thankfully, with the

1538
01:19:58.119 --> 01:20:01.119
<v Speaker 10>drain line, you can you can clear them out. Now

1539
01:20:01.159 --> 01:20:04.079
<v Speaker 10>there are products, uh we we sell a couple that

1540
01:20:04.680 --> 01:20:08.079
<v Speaker 10>ongoing maintenance things. Never used DRAINO. Don't use those things.

1541
01:20:08.399 --> 01:20:11.079
<v Speaker 10>They're not good for them. They don't work, they're well,

1542
01:20:11.119 --> 01:20:12.159
<v Speaker 10>they're not good for anything.

1543
01:20:13.119 --> 01:20:14.840
<v Speaker 4>Use a mad But if you have a pea trap,

1544
01:20:14.920 --> 01:20:17.079
<v Speaker 4>you use If you have a little local pea trap

1545
01:20:17.319 --> 01:20:20.119
<v Speaker 4>lock locked up in your bathroom because of hair and stuff.

1546
01:20:20.760 --> 01:20:22.680
<v Speaker 10>I mean, you can take that pea trap off and

1547
01:20:22.720 --> 01:20:23.159
<v Speaker 10>clear it out.

1548
01:20:23.359 --> 01:20:24.920
<v Speaker 4>Now I've done that before, but a lot of people

1549
01:20:24.920 --> 01:20:26.479
<v Speaker 4>don't know how to do that, Bob. They can pour

1550
01:20:26.520 --> 01:20:28.520
<v Speaker 4>stuff in a sink and wait six hours and.

1551
01:20:28.439 --> 01:20:30.159
<v Speaker 10>You're right and and it will work.

1552
01:20:30.880 --> 01:20:31.039
<v Speaker 2>Uh.

1553
01:20:31.520 --> 01:20:33.880
<v Speaker 10>Some of those products work, they're just not great for

1554
01:20:34.000 --> 01:20:36.319
<v Speaker 10>the environment or anything else like that. We have maintenance

1555
01:20:36.359 --> 01:20:39.479
<v Speaker 10>products and you can buy them online to bioline, or

1556
01:20:39.560 --> 01:20:42.119
<v Speaker 10>you have bioclean that you do well weekly or we

1557
01:20:42.560 --> 01:20:45.760
<v Speaker 10>just do uh. You know, initially you'll do it every

1558
01:20:45.800 --> 01:20:48.159
<v Speaker 10>day for about a week and then and then about

1559
01:20:48.479 --> 01:20:51.479
<v Speaker 10>once a month after that, just to just to it's

1560
01:20:51.479 --> 01:20:52.840
<v Speaker 10>basically an organic.

1561
01:20:54.159 --> 01:20:54.319
<v Speaker 2>Uh.

1562
01:20:54.359 --> 01:20:58.760
<v Speaker 10>It'll break down the fatty substances in your drains. They're

1563
01:20:58.800 --> 01:21:02.000
<v Speaker 10>good for septic tanks too, like bout one and bio clean,

1564
01:21:02.239 --> 01:21:05.960
<v Speaker 10>and they're great receeptic solos in your septic tanks.

1565
01:21:06.000 --> 01:21:08.920
<v Speaker 14>So hey, hey, Dmitri, how much do you spend on

1566
01:21:09.000 --> 01:21:10.520
<v Speaker 14>that train cleaning each time?

1567
01:21:12.119 --> 01:21:14.479
<v Speaker 9>I'd say, well, this last time was about a year

1568
01:21:14.479 --> 01:21:16.039
<v Speaker 9>and a half ago, and I think it cost me

1569
01:21:16.079 --> 01:21:17.239
<v Speaker 9>three hundred and sixty bucks.

1570
01:21:17.439 --> 01:21:22.079
<v Speaker 4>I'm going to tell you a secret, fo, he's going

1571
01:21:22.159 --> 01:21:23.840
<v Speaker 4>to cost them for sixty how much?

1572
01:21:24.560 --> 01:21:27.119
<v Speaker 14>Let me tell you a secret going forward. The man

1573
01:21:27.199 --> 01:21:29.720
<v Speaker 14>you're sitting next to, of course runs a plumb line.

1574
01:21:30.159 --> 01:21:33.119
<v Speaker 14>These guys will go to any house not only snake

1575
01:21:33.199 --> 01:21:36.840
<v Speaker 14>it for you for ninety three bucks. But if they can't,

1576
01:21:37.039 --> 01:21:39.359
<v Speaker 14>let's say a tree trunk went and broke the line

1577
01:21:39.399 --> 01:21:41.000
<v Speaker 14>and they can't snake the tree trunk.

1578
01:21:41.319 --> 01:21:42.439
<v Speaker 4>Then you pay them nothing.

1579
01:21:42.520 --> 01:21:45.800
<v Speaker 14>They'll give you a free estimate, but it's ninety three

1580
01:21:46.039 --> 01:21:50.000
<v Speaker 14>or free. Anybody out there that's fan ninety was crazy?

1581
01:21:50.800 --> 01:21:51.159
<v Speaker 4>Hold on.

1582
01:21:51.279 --> 01:21:53.159
<v Speaker 9>Even though that sounds like the deal of the year,

1583
01:21:53.680 --> 01:21:55.439
<v Speaker 9>I won't be able to take advantage of it because

1584
01:21:55.479 --> 01:21:57.720
<v Speaker 9>I live in a multi unit building, which is all

1585
01:21:57.840 --> 01:21:59.960
<v Speaker 9>outside the scope of what Bob's companies said.

1586
01:22:00.359 --> 01:22:03.079
<v Speaker 4>I can't do that. There is so complicated comments make

1587
01:22:03.119 --> 01:22:05.600
<v Speaker 4>everything common. Yeah, all right, so we got to say

1588
01:22:05.600 --> 01:22:07.479
<v Speaker 4>you break three h three seven one three talks seven

1589
01:22:07.520 --> 01:22:10.399
<v Speaker 4>one three eight two five five. Yeah, ninety three or

1590
01:22:10.439 --> 01:22:12.239
<v Speaker 4>three has always been a big deal. Three oh three

1591
01:22:12.279 --> 01:22:14.760
<v Speaker 4>five eighty six, ten eighty six is plumb line Services

1592
01:22:14.800 --> 01:22:23.319
<v Speaker 4>dot com. Go with a sure thing Denver's best roofer

1593
01:22:23.439 --> 01:22:24.960
<v Speaker 4>Excel Roofing dot com.

1594
01:22:25.000 --> 01:22:27.000
<v Speaker 11>You don't pay a cent until you're content.

1595
01:22:30.399 --> 01:22:33.560
<v Speaker 4>Time for an insurance check up, free no obligation comparison

1596
01:22:33.680 --> 01:22:37.279
<v Speaker 4>call Compass Insurance paying too much your coverage at dozens

1597
01:22:37.279 --> 01:22:40.000
<v Speaker 4>of insurance companies. Find out now three oh three seven

1598
01:22:40.119 --> 01:22:42.920
<v Speaker 4>seven to one help. You'll think you're his only customer

1599
01:22:42.960 --> 01:22:45.199
<v Speaker 4>when you choose Frank durand the real estate man dot

1600
01:22:45.239 --> 01:22:48.560
<v Speaker 4>com to list your home with Remax Alliance three oh

1601
01:22:48.600 --> 01:22:53.560
<v Speaker 4>three nine two zero sixteen twenty two. Hi Tom Martine

1602
01:22:53.640 --> 01:22:57.439
<v Speaker 4>here at three oh three seven one three talk seven

1603
01:22:57.520 --> 01:23:01.600
<v Speaker 4>one three A two five five A. Right, did we

1604
01:23:01.640 --> 01:23:05.720
<v Speaker 4>ever answer the stump the plumber question? Did we ever answer?

1605
01:23:05.920 --> 01:23:09.319
<v Speaker 4>I mean, you talked about snaking every three or four years?

1606
01:23:09.399 --> 01:23:10.600
<v Speaker 4>Was that a question or a stump?

1607
01:23:11.680 --> 01:23:16.039
<v Speaker 9>My question actually proceeded that, which was, why isn't my

1608
01:23:16.159 --> 01:23:18.840
<v Speaker 9>plumbing the cleanest thing in the known universe? Because the

1609
01:23:18.920 --> 01:23:23.319
<v Speaker 9>subjected isater and soap, and yet it still gets clogged up.

1610
01:23:23.319 --> 01:23:24.880
<v Speaker 4>And I know, but it was getting clogged up by

1611
01:23:24.880 --> 01:23:27.760
<v Speaker 4>something coming into it. Bob explained that it's like the

1612
01:23:27.800 --> 01:23:31.039
<v Speaker 4>grease that builds up. Go ahead, find one, find one

1613
01:23:31.079 --> 01:23:34.520
<v Speaker 4>that can stump them, Bob.

1614
01:23:34.720 --> 01:23:35.680
<v Speaker 10>That won't be too hard.

1615
01:23:35.800 --> 01:23:38.079
<v Speaker 9>Bob, what are what are some of the weird things

1616
01:23:38.079 --> 01:23:40.199
<v Speaker 9>that your crews have found in people's plumbing?

1617
01:23:40.279 --> 01:23:41.439
<v Speaker 10>Oh, I'm not even going to go there.

1618
01:23:41.560 --> 01:23:44.840
<v Speaker 4>No, really on this one time, and I wished I

1619
01:23:44.920 --> 01:23:50.680
<v Speaker 4>did not. Oh, I'm sorry, Really that bad? I withdraw

1620
01:23:50.800 --> 01:23:51.479
<v Speaker 4>my question.

1621
01:23:52.039 --> 01:23:54.479
<v Speaker 14>Well, everybody's thinking now, so I might as well just

1622
01:23:54.560 --> 01:23:56.359
<v Speaker 14>like this The Family Show By the.

1623
01:23:56.279 --> 01:23:59.880
<v Speaker 4>Way, as we get into this, I have a trivia question,

1624
01:24:00.479 --> 01:24:03.880
<v Speaker 4>and I want you to tell me, as we move

1625
01:24:04.039 --> 01:24:08.000
<v Speaker 4>into spring and summer, what is the what is the

1626
01:24:08.039 --> 01:24:13.920
<v Speaker 4>deadliest animal species whatever? In Colorado?

1627
01:24:14.039 --> 01:24:15.119
<v Speaker 10>Snake that can?

1628
01:24:15.359 --> 01:24:17.600
<v Speaker 4>Don't do you use this? Knock a peko in your hair?

1629
01:24:18.039 --> 01:24:22.119
<v Speaker 4>I didn't attributed fifty one people killed last year alone?

1630
01:24:22.239 --> 01:24:26.920
<v Speaker 4>What fifty one people killed? Rattlers? The deadliest predator, the

1631
01:24:26.960 --> 01:24:31.800
<v Speaker 4>deadliest predator in all of Colorado. And this is statistically,

1632
01:24:31.880 --> 01:24:40.159
<v Speaker 4>this is this comparator Colorado with the disease rattlesnakes. Come on, morons.

1633
01:24:40.359 --> 01:24:44.000
<v Speaker 4>Nobody dies from snake bites anymore. No, not rattlesnakes about

1634
01:24:44.119 --> 01:24:48.039
<v Speaker 4>it's pretty deadly. But anybody have any ideas my mother

1635
01:24:48.239 --> 01:24:54.720
<v Speaker 4>deadliest predator and all of elk No, tom, a squirrel?

1636
01:24:55.399 --> 01:24:56.079
<v Speaker 2>A squirrel?

1637
01:24:56.279 --> 01:24:59.640
<v Speaker 4>No, you think a squirrel would kill people? No chance,

1638
01:25:00.800 --> 01:25:04.800
<v Speaker 4>mountain lion. There are plenty of animals. I'm reading now

1639
01:25:04.840 --> 01:25:10.680
<v Speaker 4>from and I'm reading from out there Colorado. Oh now, mosquito,

1640
01:25:11.199 --> 01:25:13.800
<v Speaker 4>go ahead. Oh he just looked it up. Marcus Sich

1641
01:25:13.800 --> 01:25:19.760
<v Speaker 4>a googler. Marcus, he's a total They consider predators. Mosquitos

1642
01:25:19.800 --> 01:25:20.520
<v Speaker 4>are predators.

1643
01:25:21.279 --> 01:25:21.720
<v Speaker 23>Predator.

1644
01:25:21.840 --> 01:25:24.680
<v Speaker 9>Yeah, I don't think mosquitoes are predators, Well, sorry, but

1645
01:25:24.800 --> 01:25:25.199
<v Speaker 9>you're wrong.

1646
01:25:25.479 --> 01:25:28.239
<v Speaker 4>They are. There are plenty of animals that kill humans

1647
01:25:28.239 --> 01:25:31.640
<v Speaker 4>in Colorado black bears, mountain lions, rattlesnakes, bison, moose, even

1648
01:25:31.640 --> 01:25:35.479
<v Speaker 4>big horn sheep todame a few. Granted, deaths caused by

1649
01:25:35.479 --> 01:25:38.079
<v Speaker 4>these animals tend to be far few and far between,

1650
01:25:38.800 --> 01:25:42.319
<v Speaker 4>but encounters having this species listen. That being said, the

1651
01:25:42.359 --> 01:25:46.640
<v Speaker 4>deadliest species in Colorado does the opposite, feasting on human

1652
01:25:46.680 --> 01:25:50.479
<v Speaker 4>blood in order to stay alive, killing several dozen Colorado's

1653
01:25:50.560 --> 01:25:51.359
<v Speaker 4>last year alone.

1654
01:25:52.479 --> 01:25:53.079
<v Speaker 10>That's crazy.

1655
01:25:54.039 --> 01:25:59.079
<v Speaker 4>Mosquito by count has so far resulted since they've been

1656
01:25:59.159 --> 01:26:03.319
<v Speaker 4>keeping track since two thousand and three, two hundred and

1657
01:26:03.359 --> 01:26:04.800
<v Speaker 4>twenty nine deaths.

1658
01:26:05.319 --> 01:26:06.920
<v Speaker 10>Ooh interesting Colorado.

1659
01:26:07.079 --> 01:26:10.640
<v Speaker 4>In twenty twenty three, fifty one Colorado's were killed by

1660
01:26:10.720 --> 01:26:17.000
<v Speaker 4>mosquito transmitteds West Nile virus six hundred and thirty four

1661
01:26:17.079 --> 01:26:20.439
<v Speaker 4>documented cases. Think about that.

1662
01:26:21.159 --> 01:26:23.319
<v Speaker 9>You know that's a nasty disease. I know somebody who

1663
01:26:23.399 --> 01:26:25.680
<v Speaker 9>got that about ten years ago. Took him years to

1664
01:26:25.720 --> 01:26:29.880
<v Speaker 9>get over the fatigue that was caused by West Nile virus.

1665
01:26:31.159 --> 01:26:33.399
<v Speaker 4>Twenty four Here how did it get here?

1666
01:26:33.439 --> 01:26:36.039
<v Speaker 9>I mean, no mosquito can fly from the Nile all

1667
01:26:36.079 --> 01:26:37.079
<v Speaker 9>the way to Colorado.

1668
01:26:37.119 --> 01:26:39.359
<v Speaker 4>No, it's that they're a carrier of the nile from

1669
01:26:39.399 --> 01:26:42.560
<v Speaker 4>a carrier. It's not the mosquito. The mosquito picks it

1670
01:26:42.640 --> 01:26:46.359
<v Speaker 4>up from a carrier and then spreads it. Disgusting. So

1671
01:26:46.479 --> 01:26:49.920
<v Speaker 4>anyway that you can take to the bank. Fifty one

1672
01:26:49.960 --> 01:26:53.840
<v Speaker 4>people killed, the deadliest one in Colorado, the deadliest predator.

1673
01:26:54.039 --> 01:26:58.359
<v Speaker 4>And who would have thunked that? Okay, Now, of course,

1674
01:26:58.439 --> 01:27:02.800
<v Speaker 4>mister he's like a child. By the way, dragon's like

1675
01:27:02.880 --> 01:27:06.239
<v Speaker 4>a child. Once he gets onto something, he never lets

1676
01:27:06.279 --> 01:27:10.039
<v Speaker 4>it go. He never lets it go. You're gonna guess

1677
01:27:10.039 --> 01:27:15.880
<v Speaker 4>what who is the most victimized segment of our society

1678
01:27:16.319 --> 01:27:21.720
<v Speaker 4>when it comes to cyber and digital fraud? Kids? Senior

1679
01:27:21.760 --> 01:27:28.359
<v Speaker 4>citizens sor I'd say kids. Correct, eighty six percent of

1680
01:27:28.479 --> 01:27:30.880
<v Speaker 4>kids eighteen to fifty nine. Well, you're not a kid

1681
01:27:30.880 --> 01:27:33.560
<v Speaker 4>at fifty nine. But that's the segment right there. Younger

1682
01:27:33.600 --> 01:27:34.760
<v Speaker 4>adults sate, Well, that's.

1683
01:27:34.560 --> 01:27:38.279
<v Speaker 14>All that might just say anybody eighteen to fifteen nine.

1684
01:27:38.600 --> 01:27:41.239
<v Speaker 4>No, it's not pretty broad. Eighteen to fifty nine, I

1685
01:27:41.319 --> 01:27:44.119
<v Speaker 4>know it's pretty broad. That's not even a segment. That's

1686
01:27:44.159 --> 01:27:48.319
<v Speaker 4>the population what they're calling it a segment. No, what

1687
01:27:48.359 --> 01:27:50.680
<v Speaker 4>are you saying I'm not I'm not a person. He said,

1688
01:27:50.720 --> 01:27:56.960
<v Speaker 4>you're over You're in the sigment sixty onward only. Yeah,

1689
01:27:57.000 --> 01:27:59.079
<v Speaker 4>there's a lot of kids get taught up in that.

1690
01:27:59.359 --> 01:28:03.079
<v Speaker 4>What do they call it, to sex thing, the sex stortion.

1691
01:28:04.760 --> 01:28:09.479
<v Speaker 4>Listen to this the young well, I say, young people

1692
01:28:09.560 --> 01:28:13.359
<v Speaker 4>eighteen to fifty nine. What you say, the population is

1693
01:28:13.479 --> 01:28:16.520
<v Speaker 4>thirty three hundred and thirty percent more likely to be

1694
01:28:16.600 --> 01:28:20.840
<v Speaker 4>scammed than people sixty and older. I thought it would be,

1695
01:28:20.920 --> 01:28:23.159
<v Speaker 4>honest to god, though I thought older people would be

1696
01:28:23.159 --> 01:28:25.840
<v Speaker 4>scammed more. They're not taking the raw numbers because the

1697
01:28:25.960 --> 01:28:30.439
<v Speaker 4>raw numbers obviously would be skewed. They're saying the likelihood

1698
01:28:30.479 --> 01:28:33.680
<v Speaker 4>of being scammed in your demographic and it's three hundred

1699
01:28:33.680 --> 01:28:36.079
<v Speaker 4>and thirty percent more than if you're sixty and older.

1700
01:28:36.319 --> 01:28:39.399
<v Speaker 4>To make it long story short, less sixteen older people

1701
01:28:39.720 --> 01:28:44.439
<v Speaker 4>are fall for investment scams, government and poster scams is

1702
01:28:44.479 --> 01:28:49.600
<v Speaker 4>almost dead. Even they both younger and older people all

1703
01:28:49.680 --> 01:28:54.239
<v Speaker 4>fall for it. Romance scams. Now, I would have thunked

1704
01:28:54.840 --> 01:28:59.920
<v Speaker 4>it would hit sixty and older. It doesn't. The it's

1705
01:29:00.000 --> 01:29:01.640
<v Speaker 4>sixty in undergrowd.

1706
01:29:01.239 --> 01:29:03.760
<v Speaker 10>But that's probably because of the time they spend online.

1707
01:29:03.920 --> 01:29:07.199
<v Speaker 4>It's the under you're right, more people spend time online.

1708
01:29:07.199 --> 01:29:11.720
<v Speaker 4>You're right. Now, Here's where it gets really out of balance.

1709
01:29:12.359 --> 01:29:16.279
<v Speaker 4>Tech support scams where they mirror your screen, or they

1710
01:29:16.319 --> 01:29:20.439
<v Speaker 4>say your computer is frozen, or Microsoft needs to help

1711
01:29:20.479 --> 01:29:24.399
<v Speaker 4>you recover your account or Google three hundred and ninety

1712
01:29:24.439 --> 01:29:26.439
<v Speaker 4>eight percent more likely sixty and older.

1713
01:29:27.039 --> 01:29:29.600
<v Speaker 9>Yeah, town, We had calls like that from several people

1714
01:29:29.640 --> 01:29:33.079
<v Speaker 9>whose elderly parents got scammed like that, and one guy

1715
01:29:33.119 --> 01:29:36.159
<v Speaker 9>put thirty two thousand dollars. This is a deputy dollar

1716
01:29:36.239 --> 01:29:38.279
<v Speaker 9>work that case a few months ago. Yeah, he put

1717
01:29:38.319 --> 01:29:41.520
<v Speaker 9>thirty two thousand dollars into a bitcoin machine in the

1718
01:29:41.520 --> 01:29:42.640
<v Speaker 9>back of some liquor store.

1719
01:29:42.680 --> 01:29:47.319
<v Speaker 4>Yeah, it was crazy, Yes, crazy. Now, prizes and sweepstakes

1720
01:29:48.800 --> 01:29:52.239
<v Speaker 4>one hundred and twenty six percent more likely sixty and older.

1721
01:29:52.520 --> 01:29:55.680
<v Speaker 4>So people sixty and older, family and friend and posts.

1722
01:29:56.760 --> 01:29:59.439
<v Speaker 4>That's where you answer the phone. Hello, grandma, Yeah, is

1723
01:29:59.479 --> 01:29:59.920
<v Speaker 4>this you too?

1724
01:30:01.319 --> 01:30:01.520
<v Speaker 2>You know?

1725
01:30:01.760 --> 01:30:03.199
<v Speaker 4>I mean, it's so weird. I'm in jail.

1726
01:30:03.239 --> 01:30:07.079
<v Speaker 14>I need bail because my dad got hit with one horse.

1727
01:30:07.479 --> 01:30:09.439
<v Speaker 4>Wait a minute, Wait a minute, did they say they

1728
01:30:09.479 --> 01:30:10.520
<v Speaker 4>were no.

1729
01:30:10.680 --> 01:30:14.439
<v Speaker 14>What they said if someone got into his boss's Gmail

1730
01:30:14.479 --> 01:30:18.119
<v Speaker 14>account and he thought his boss was emailing them and

1731
01:30:18.279 --> 01:30:21.680
<v Speaker 14>she was in a bind and needed to get some gift.

1732
01:30:21.359 --> 01:30:22.640
<v Speaker 4>Cards for some clients.

1733
01:30:22.840 --> 01:30:25.439
<v Speaker 14>Would you please go to Amazon get me five gift

1734
01:30:25.439 --> 01:30:27.800
<v Speaker 14>cards for one hundred each and send them to me.

1735
01:30:27.880 --> 01:30:31.479
<v Speaker 4>And he did it fooling.

1736
01:30:31.600 --> 01:30:34.000
<v Speaker 10>The same thing happened to one of my employees. I

1737
01:30:34.039 --> 01:30:36.199
<v Speaker 10>was out of town, and I don't know how they

1738
01:30:36.239 --> 01:30:37.520
<v Speaker 10>knew or if they.

1739
01:30:37.520 --> 01:30:40.119
<v Speaker 4>If it didn't cost the business money, didn't.

1740
01:30:40.239 --> 01:30:43.319
<v Speaker 10>Uh, it costs the employee one thousand bucks. I reimbursed her.

1741
01:30:43.800 --> 01:30:46.720
<v Speaker 4>Really, why what do you mean why why would you

1742
01:30:46.760 --> 01:30:49.319
<v Speaker 4>reimburse an employee that got ripped off?

1743
01:30:49.439 --> 01:30:49.680
<v Speaker 2>Yeah?

1744
01:30:50.319 --> 01:30:52.399
<v Speaker 4>Oh, because they pretended.

1745
01:30:51.880 --> 01:30:53.880
<v Speaker 10>To be you from my email address.

1746
01:30:53.880 --> 01:30:54.239
<v Speaker 4>Wow.

1747
01:30:54.439 --> 01:30:56.279
<v Speaker 10>Right. He came from my email address saying, Hey, I'm

1748
01:30:56.319 --> 01:30:58.239
<v Speaker 10>out of town. I want to do a surprise for

1749
01:30:58.279 --> 01:30:58.960
<v Speaker 10>the people out.

1750
01:30:59.000 --> 01:31:01.880
<v Speaker 4>So you mean that five hundred I sent you today

1751
01:31:02.720 --> 01:31:06.039
<v Speaker 4>saying Hey Tom, I'm running short on some cash. That

1752
01:31:06.159 --> 01:31:10.560
<v Speaker 4>was a whole different Okay now, friend, So obviously sixty

1753
01:31:10.600 --> 01:31:13.680
<v Speaker 4>and older fall for those more fake check scams, which

1754
01:31:13.720 --> 01:31:16.319
<v Speaker 4>segment of the population under sixty or over. What's a

1755
01:31:16.359 --> 01:31:18.359
<v Speaker 4>fake checks? What is a check? Fake?

1756
01:31:18.399 --> 01:31:18.640
<v Speaker 2>Said?

1757
01:31:18.720 --> 01:31:20.880
<v Speaker 4>Like, like they send you a check and say we

1758
01:31:20.920 --> 01:31:22.960
<v Speaker 4>overpaid you by mistake. You got to send back the

1759
01:31:23.000 --> 01:31:26.720
<v Speaker 4>overage it's usually an overpayment on something kids, a payment

1760
01:31:26.760 --> 01:31:28.800
<v Speaker 4>you shouldn't have gotten that.

1761
01:31:29.119 --> 01:31:32.600
<v Speaker 10>That was big with cars I was selling a long time.

1762
01:31:32.600 --> 01:31:33.319
<v Speaker 4>That's what you were selling.

1763
01:31:33.359 --> 01:31:35.560
<v Speaker 10>One he sent me fifteen thousand bucks. I was only

1764
01:31:35.600 --> 01:31:37.359
<v Speaker 10>asking ten for it, and they said.

1765
01:31:37.520 --> 01:31:39.279
<v Speaker 4>We need the other five for this or that or

1766
01:31:39.279 --> 01:31:41.119
<v Speaker 4>the other thing. How did that turn out, Bob?

1767
01:31:41.399 --> 01:31:45.359
<v Speaker 10>I just called in Cashi's no, I call the authorities.

1768
01:31:45.399 --> 01:31:46.159
<v Speaker 10>I told them the Pope.

1769
01:31:46.640 --> 01:31:48.560
<v Speaker 4>So what they usually do is say, I need to

1770
01:31:48.560 --> 01:31:51.520
<v Speaker 4>ship the car. So here's what I'm gonna do. I'm

1771
01:31:51.520 --> 01:31:54.000
<v Speaker 4>going to send you eighteen grand. You want fifteen. Take

1772
01:31:54.239 --> 01:31:56.680
<v Speaker 4>the three grand. Somebody's going to a carrier is going

1773
01:31:56.760 --> 01:31:59.199
<v Speaker 4>to come. A courier is going to come and pick

1774
01:31:59.279 --> 01:32:02.479
<v Speaker 4>up the the extra three grand. So then somebody comes

1775
01:32:02.560 --> 01:32:04.359
<v Speaker 4>to the door. This person comes to the door and

1776
01:32:04.800 --> 01:32:07.560
<v Speaker 4>acts as the carrier and takes the three grand. That's

1777
01:32:07.640 --> 01:32:10.920
<v Speaker 4>usually that works. Job scams, well, that's pretty obvious. It's

1778
01:32:10.960 --> 01:32:13.880
<v Speaker 4>sixty and under or under sixty I mean fifty nine

1779
01:32:13.880 --> 01:32:18.640
<v Speaker 4>and under. So those are that's the profile of being scammed,

1780
01:32:19.279 --> 01:32:22.560
<v Speaker 4>and no one's immune to it. But here's what really

1781
01:32:22.600 --> 01:32:24.640
<v Speaker 4>bothered me. I was going to say this before we

1782
01:32:24.680 --> 01:32:27.359
<v Speaker 4>got such an influx of calls, and again, of course

1783
01:32:27.640 --> 01:32:31.399
<v Speaker 4>your calls will take precedent three oh three seven one

1784
01:32:31.520 --> 01:32:34.319
<v Speaker 4>three talks seven one three eight two five five. Here's

1785
01:32:34.359 --> 01:32:39.079
<v Speaker 4>what bothers me. All of that money lost, and it's

1786
01:32:39.159 --> 01:32:42.399
<v Speaker 4>mostly by people who can least afford to lose it.

1787
01:32:43.039 --> 01:32:45.560
<v Speaker 4>My god, when you read about some of these people

1788
01:32:46.239 --> 01:32:50.600
<v Speaker 4>that literally wire or take out their money and buy

1789
01:32:50.640 --> 01:32:56.119
<v Speaker 4>gift cards, I mean it's astronomically it's hard to believe

1790
01:32:56.279 --> 01:32:59.760
<v Speaker 4>how many people are falling for cyber crime. To me,

1791
01:33:00.439 --> 01:33:01.479
<v Speaker 4>you know what they really need?

1792
01:33:01.479 --> 01:33:02.079
<v Speaker 10>And I mean this.

1793
01:33:02.680 --> 01:33:05.319
<v Speaker 4>You know how people laugh when Trump did Space Force,

1794
01:33:05.359 --> 01:33:10.079
<v Speaker 4>you know, blahah, But we really need a cyber police

1795
01:33:10.199 --> 01:33:14.439
<v Speaker 4>just to do nothing but cyber law enforcement and the FBI.

1796
01:33:14.840 --> 01:33:16.560
<v Speaker 4>You know, they tried to do it in the day

1797
01:33:16.800 --> 01:33:21.000
<v Speaker 4>and they were technically wire specialists and all of that,

1798
01:33:21.359 --> 01:33:24.119
<v Speaker 4>but it's not going to make it. What I truly

1799
01:33:24.199 --> 01:33:28.159
<v Speaker 4>believe is we need a cyber investigative Force or something,

1800
01:33:28.560 --> 01:33:32.039
<v Speaker 4>call it whatever, but we need one specially dedicated to

1801
01:33:32.319 --> 01:33:36.279
<v Speaker 4>just online and digital scams. Because you could hire the best,

1802
01:33:36.600 --> 01:33:38.680
<v Speaker 4>you know, get Elon Musk to put together a crew.

1803
01:33:39.199 --> 01:33:41.399
<v Speaker 4>I mean, I'm a serious heart, we really do.

1804
01:33:42.000 --> 01:33:43.840
<v Speaker 14>You know what's hard about it is when is it

1805
01:33:44.279 --> 01:33:47.760
<v Speaker 14>a they're all scams, But when does it legally go

1806
01:33:47.880 --> 01:33:50.359
<v Speaker 14>past that? In other words, to me, if someone shows

1807
01:33:50.439 --> 01:33:53.119
<v Speaker 14>up to your front door and sells you a gym membership,

1808
01:33:53.479 --> 01:33:56.239
<v Speaker 14>I find that to be a scam as well, although

1809
01:33:56.279 --> 01:33:58.119
<v Speaker 14>the courts might not find it that way.

1810
01:33:58.359 --> 01:34:01.239
<v Speaker 4>So when someone does talk you out of money.

1811
01:34:01.239 --> 01:34:03.880
<v Speaker 14>Because you think it's some guy that likes you or

1812
01:34:03.920 --> 01:34:07.199
<v Speaker 14>some girl that likes you in another country and you literally,

1813
01:34:07.560 --> 01:34:10.640
<v Speaker 14>you know, wire them money is at a scam. Who's

1814
01:34:10.720 --> 01:34:12.840
<v Speaker 14>to say who gets what money back? You know what

1815
01:34:12.880 --> 01:34:13.359
<v Speaker 14>I'm saying.

1816
01:34:13.760 --> 01:34:14.600
<v Speaker 2>You know what I'm saying.

1817
01:34:15.159 --> 01:34:19.439
<v Speaker 4>Yeah, yeah, But I'll tell you we need to do something.

1818
01:34:19.960 --> 01:34:23.760
<v Speaker 4>People are losing everything. I mean they really are. Look

1819
01:34:23.800 --> 01:34:27.079
<v Speaker 4>at your dad, pretty sophisticated in business for many years

1820
01:34:27.399 --> 01:34:29.920
<v Speaker 4>and still didn't even think anything about that, did he?

1821
01:34:30.199 --> 01:34:30.439
<v Speaker 10>No?

1822
01:34:30.479 --> 01:34:35.000
<v Speaker 4>Not at well, especially when they can spoof your email.

1823
01:34:35.239 --> 01:34:36.479
<v Speaker 4>That's the scariest thing.

1824
01:34:36.560 --> 01:34:38.000
<v Speaker 14>Well, I don't got to take your break back to

1825
01:34:38.119 --> 01:34:40.439
<v Speaker 14>mar I don't think it's spoofed. I think they literally

1826
01:34:40.520 --> 01:34:43.760
<v Speaker 14>take control of his boss's email.

1827
01:34:43.920 --> 01:34:47.239
<v Speaker 4>By the way, CMG Financial for your next loan, CMG

1828
01:34:48.239 --> 01:34:52.359
<v Speaker 4>Financial go with a sure thing Denver's best roofer Excel

1829
01:34:52.479 --> 01:34:55.079
<v Speaker 4>roofing dot com. You don't pay a cent until you're

1830
01:34:55.159 --> 01:35:02.119
<v Speaker 4>content time for an insurance cup free no obligation. In comparison,

1831
01:35:02.239 --> 01:35:05.800
<v Speaker 4>call Compass Insurance paying too much your coverage at dozens

1832
01:35:05.800 --> 01:35:08.560
<v Speaker 4>of insurance companies find out now three all three seven

1833
01:35:08.560 --> 01:35:10.920
<v Speaker 4>to seven to one. Help. You'll think you're his only

1834
01:35:11.000 --> 01:35:13.479
<v Speaker 4>customer when you choose Frank durand the real estate Man

1835
01:35:13.520 --> 01:35:16.960
<v Speaker 4>dot com to list your home with Remax Alliance three

1836
01:35:16.960 --> 01:35:26.960
<v Speaker 4>all three nine two zero sixteen twenty two. Hi Tom Martino,

1837
01:35:27.640 --> 01:35:31.399
<v Speaker 4>you're a troubleshooter three all three seven one three talks

1838
01:35:31.439 --> 01:35:36.039
<v Speaker 4>seven one three eight two five five. All right, we

1839
01:35:36.199 --> 01:35:38.159
<v Speaker 4>have Let's see there are some other things I wanted

1840
01:35:38.199 --> 01:35:40.800
<v Speaker 4>to talk about. There are very important. Let me find

1841
01:35:40.800 --> 01:35:45.680
<v Speaker 4>it here. Okay, Now, what do you think is the

1842
01:35:45.720 --> 01:35:49.920
<v Speaker 4>most gambling addicted state in the country. Fact, Now, the

1843
01:35:49.960 --> 01:35:53.439
<v Speaker 4>reason I'm talking about your scams and gambling is I'm

1844
01:35:53.439 --> 01:35:57.439
<v Speaker 4>trying to make a point here. Then, most of American's problems,

1845
01:35:57.560 --> 01:36:00.560
<v Speaker 4>I'm serious, when it comes to economy and finance comes

1846
01:36:00.560 --> 01:36:04.000
<v Speaker 4>from within, not from without. I'm not saying that the

1847
01:36:04.000 --> 01:36:07.279
<v Speaker 4>government can't affect it. The government certainly affects you. The

1848
01:36:07.319 --> 01:36:12.359
<v Speaker 4>stock market affects you everything, but most economic pressure, rewards

1849
01:36:12.600 --> 01:36:16.840
<v Speaker 4>or or risk or bad things happen from within. One

1850
01:36:16.880 --> 01:36:19.399
<v Speaker 4>of them is being a victim of crime or fraud

1851
01:36:19.720 --> 01:36:22.960
<v Speaker 4>in a way that's self induced. Okay, it is. And

1852
01:36:23.000 --> 01:36:27.239
<v Speaker 4>the other one is when you talk about gambling. Now

1853
01:36:27.239 --> 01:36:30.359
<v Speaker 4>that's not a big thing. But what would you say

1854
01:36:30.880 --> 01:36:34.039
<v Speaker 4>are the most If you had to pick the number

1855
01:36:34.079 --> 01:36:36.800
<v Speaker 4>one state, it has to be so obvious. I'm going

1856
01:36:36.840 --> 01:36:39.880
<v Speaker 4>with North Dakota, No, for number one addicted state?

1857
01:36:40.199 --> 01:36:45.279
<v Speaker 14>Nebraska, Nevada, of course, Nevada.

1858
01:36:45.279 --> 01:36:49.359
<v Speaker 4>Then they're going by Jersey. No, South Dakota then, oh,

1859
01:36:49.439 --> 01:36:50.039
<v Speaker 4>South Dakota.

1860
01:36:50.039 --> 01:36:50.600
<v Speaker 10>That's what I'm met.

1861
01:36:50.720 --> 01:36:52.720
<v Speaker 4>Why South Dakota. Oh, because they have all of them.

1862
01:36:52.960 --> 01:36:57.560
<v Speaker 4>They had casinos out there Deadwood, Yeah, Deadwood, yep. And

1863
01:36:57.920 --> 01:37:01.119
<v Speaker 4>so Nevada which is a home of casino. South Dakota

1864
01:37:01.199 --> 01:37:03.760
<v Speaker 4>the home of casinos. But why is number three the

1865
01:37:03.800 --> 01:37:08.279
<v Speaker 4>most addicted state Montana? I don't know what are you

1866
01:37:08.359 --> 01:37:10.000
<v Speaker 4>kidding me? That doesn't Montana?

1867
01:37:11.479 --> 01:37:14.960
<v Speaker 14>And then for Louisiana, I guess that's based Is all

1868
01:37:15.039 --> 01:37:17.680
<v Speaker 14>these based on population?

1869
01:37:18.239 --> 01:37:20.880
<v Speaker 4>No, it's it's the most. It says per cabit everywhere.

1870
01:37:20.880 --> 01:37:22.960
<v Speaker 4>But what they did is did it they take per

1871
01:37:23.000 --> 01:37:26.560
<v Speaker 4>cabit that's right. The people who have an effect have.

1872
01:37:26.880 --> 01:37:28.119
<v Speaker 10>They told by money.

1873
01:37:28.439 --> 01:37:33.199
<v Speaker 14>We went through Montana last year on a long bus trip.

1874
01:37:33.479 --> 01:37:35.279
<v Speaker 4>And I just thought of something.

1875
01:37:35.680 --> 01:37:40.039
<v Speaker 14>Almost every little town, big town grocery store, convenience store

1876
01:37:40.319 --> 01:37:44.039
<v Speaker 14>had slot machines in them every restaurant. There was no

1877
01:37:44.199 --> 01:37:47.399
<v Speaker 14>big casinos at all, like you're thinking Vegas or even

1878
01:37:47.760 --> 01:37:50.760
<v Speaker 14>up the hill here at Central City or Blackhawk they were,

1879
01:37:50.960 --> 01:37:54.600
<v Speaker 14>but that slot machines were absolutely everywhere.

1880
01:37:54.640 --> 01:37:59.720
<v Speaker 4>Tom So, Montana ranks number three for gambling addiction and

1881
01:38:00.000 --> 01:38:05.560
<v Speaker 4>Colorado where would you say? It ranks thirteen? Gee, Bob,

1882
01:38:05.600 --> 01:38:06.600
<v Speaker 4>do you think it's higher or love?

1883
01:38:06.600 --> 01:38:09.159
<v Speaker 10>I'm going I'm going like twenty something.

1884
01:38:12.119 --> 01:38:14.439
<v Speaker 4>Now it's not go ahead, I would say we're close

1885
01:38:14.479 --> 01:38:17.079
<v Speaker 4>to the bottom of the list. We're at twenty three,

1886
01:38:17.199 --> 01:38:20.399
<v Speaker 4>Bob Logan, You're really close. Hey, you're going next to

1887
01:38:20.479 --> 01:38:24.239
<v Speaker 4>us Kansas. The turnaround Tom's going to give you is Janior.

1888
01:38:24.279 --> 01:38:31.199
<v Speaker 4>Real quick, there we go. Kansas is forty two, Nebraska

1889
01:38:31.279 --> 01:38:35.119
<v Speaker 4>forty seven. We're surrounded New Mexico thirty one, so we're right.

1890
01:38:36.079 --> 01:38:41.960
<v Speaker 4>Utah's fifty, Wyoming is sixteen. The surrounding Texas is number fourteen,

1891
01:38:42.479 --> 01:38:46.239
<v Speaker 4>Florida nine, which surprises me because they have all the

1892
01:38:46.399 --> 01:38:50.279
<v Speaker 4>Indian casinos, a lot of Indian casinos. Have you ever

1893
01:38:50.319 --> 01:38:53.279
<v Speaker 4>gone to an Indian casino? Mark? Oh my god.

1894
01:38:53.359 --> 01:38:55.239
<v Speaker 14>Over the years, I used to take my grandmother to

1895
01:38:55.319 --> 01:38:57.199
<v Speaker 14>one outside of Phoenix.

1896
01:38:57.239 --> 01:38:59.439
<v Speaker 4>I go pick her up and go to the Indian casino.

1897
01:38:59.600 --> 01:39:01.760
<v Speaker 4>What I think they have them there? Yeah?

1898
01:39:01.840 --> 01:39:04.920
<v Speaker 14>Well yeah, listen, back in the day, which was really crazy,

1899
01:39:05.319 --> 01:39:08.760
<v Speaker 14>most Indian casinos you couldn't get liquor. And I'd never

1900
01:39:08.800 --> 01:39:11.039
<v Speaker 14>heard of not having a beer while you're you know,

1901
01:39:11.119 --> 01:39:14.399
<v Speaker 14>watching the sports game going on, or playing a slot

1902
01:39:14.399 --> 01:39:18.439
<v Speaker 14>machine or poker. But back then, the Indian reservations wouldn't

1903
01:39:18.479 --> 01:39:21.000
<v Speaker 14>allow liquor on them, at least in Arizona.

1904
01:39:20.720 --> 01:39:27.520
<v Speaker 4>Arizona. Yeah, well, you know, all my all my observations

1905
01:39:27.560 --> 01:39:30.840
<v Speaker 4>of all of that Indian lifestyle and reservations came from

1906
01:39:30.880 --> 01:39:37.439
<v Speaker 4>outdated which would be cursed and and and canceled series. Now,

1907
01:39:38.159 --> 01:39:41.640
<v Speaker 4>if you ever heard some of these old westerns, me

1908
01:39:42.119 --> 01:39:46.000
<v Speaker 4>me drink firewater. I mean, it's like it's like they

1909
01:39:46.000 --> 01:39:49.640
<v Speaker 4>portray Indians as complete idiots or the Native Americans as

1910
01:39:49.680 --> 01:39:52.640
<v Speaker 4>complete idiots. I grew I'm serious, I can't even believe

1911
01:39:52.640 --> 01:39:55.279
<v Speaker 4>they made them. Yeah, I grew up when I was

1912
01:39:55.319 --> 01:39:56.119
<v Speaker 4>in middle school.

1913
01:39:56.119 --> 01:39:58.119
<v Speaker 14>I was in Broken Aarow, Oklahoma, and I had a

1914
01:39:58.159 --> 01:40:00.520
<v Speaker 14>really good friend I was in middle school. His name

1915
01:40:00.560 --> 01:40:05.720
<v Speaker 14>was Sun McHenry and he was probably eighty ninety percent Indian,

1916
01:40:05.800 --> 01:40:07.760
<v Speaker 14>if not full, to be quite honest, and I think

1917
01:40:07.800 --> 01:40:10.159
<v Speaker 14>his dad was. And I go over to his house

1918
01:40:10.199 --> 01:40:11.920
<v Speaker 14>on the reservation occasionally.

1919
01:40:12.399 --> 01:40:12.600
<v Speaker 10>Uh.

1920
01:40:12.640 --> 01:40:14.960
<v Speaker 14>And it was the most depressing thing in the world.

1921
01:40:15.720 --> 01:40:18.399
<v Speaker 14>Every house out there looked basically the same. It was

1922
01:40:18.600 --> 01:40:21.760
<v Speaker 14>very broke. They did not allow liquor, I remember that

1923
01:40:21.920 --> 01:40:23.960
<v Speaker 14>on it, but a lot of them did. And it

1924
01:40:24.119 --> 01:40:26.640
<v Speaker 14>was just one of the most depressed things I've ever seen.

1925
01:40:27.319 --> 01:40:29.800
<v Speaker 14>It's absolutely horrible how those people live.

1926
01:40:29.840 --> 01:40:30.960
<v Speaker 10>It's horrible.

1927
01:40:31.239 --> 01:40:33.640
<v Speaker 4>It's horrible. Is it still like that though, I don't

1928
01:40:33.640 --> 01:40:36.119
<v Speaker 4>know if it's still. That's thirty's.

1929
01:40:36.800 --> 01:40:40.239
<v Speaker 10>Forty years ago, forty years Yeah. We occasionally do mission

1930
01:40:40.239 --> 01:40:41.640
<v Speaker 10>trips up and uh.

1931
01:40:41.840 --> 01:40:43.159
<v Speaker 4>And they live in squadifoda.

1932
01:40:43.840 --> 01:40:44.399
<v Speaker 10>Yeah.

1933
01:40:44.800 --> 01:40:48.520
<v Speaker 4>It's why don't we Why why don't we? Why don't

1934
01:40:48.520 --> 01:40:52.199
<v Speaker 4>we help like people? Truly? Indeed, as a result of greed,

1935
01:40:52.560 --> 01:40:55.279
<v Speaker 4>here's what they do. Here's why the government did listen

1936
01:40:55.600 --> 01:40:58.680
<v Speaker 4>some of that some of that doge money going overseas.

1937
01:40:59.199 --> 01:41:02.239
<v Speaker 4>Here's what happened, And so within the meeting habits of Mosquitos.

1938
01:41:02.399 --> 01:41:06.439
<v Speaker 14>Yeah, but what happens with the Indian reservations in Oklahoma?

1939
01:41:06.520 --> 01:41:09.800
<v Speaker 14>Back then, their their genius plan was, Okay, we're gonna

1940
01:41:09.840 --> 01:41:13.439
<v Speaker 14>do Indian smoke shops so people could go buy whatever

1941
01:41:13.479 --> 01:41:16.880
<v Speaker 14>brand cigarette, cigarettes or tobacco they had, and you wouldn't

1942
01:41:16.880 --> 01:41:19.439
<v Speaker 14>have to pay sales tax, which was great because you

1943
01:41:19.479 --> 01:41:22.079
<v Speaker 14>get rid of the federal and the state and local

1944
01:41:22.159 --> 01:41:23.079
<v Speaker 14>sales tax on a.

1945
01:41:23.000 --> 01:41:23.840
<v Speaker 4>Pack of cigarettes.

1946
01:41:23.880 --> 01:41:26.439
<v Speaker 14>Back then, you know they're selling them for fifty cents

1947
01:41:26.439 --> 01:41:29.239
<v Speaker 14>a pack. Everybody else is a dollar a pack, double

1948
01:41:29.279 --> 01:41:32.359
<v Speaker 14>the price. Then they started doing it with casinos, so

1949
01:41:32.640 --> 01:41:35.840
<v Speaker 14>Indians could have casinos and profits. But then companies like

1950
01:41:35.960 --> 01:41:39.640
<v Speaker 14>Bally's and these big, huge companies would come in and

1951
01:41:39.720 --> 01:41:42.319
<v Speaker 14>do the management, and then the tribe is left with

1952
01:41:42.600 --> 01:41:47.399
<v Speaker 14>nothing nothing.

1953
01:41:46.319 --> 01:41:49.560
<v Speaker 4>My god. Yeah, anyway, we got to take a break

1954
01:41:49.560 --> 01:41:51.920
<v Speaker 4>on Tom Martino three oh three, seven to one to

1955
01:41:51.960 --> 01:42:00.399
<v Speaker 4>three talks seven one three eight two five five. Go

1956
01:42:00.479 --> 01:42:04.199
<v Speaker 4>with a sure thing Denver's Best roofer Excel roofing dot com.

1957
01:42:04.239 --> 01:42:06.239
<v Speaker 11>You don't pay a cent until you're content.

1958
01:42:09.640 --> 01:42:12.800
<v Speaker 4>Time for an insurance check up, free no obligation comparison

1959
01:42:12.920 --> 01:42:16.520
<v Speaker 4>call compass insurance paying too much your coverage at dozens

1960
01:42:16.520 --> 01:42:19.239
<v Speaker 4>of insurance companies. Find out now three oh three seven

1961
01:42:19.359 --> 01:42:22.159
<v Speaker 4>seven to one help. You'll think you're his only customer

1962
01:42:22.199 --> 01:42:24.439
<v Speaker 4>when you choose Frank durand the real estate man dot

1963
01:42:24.479 --> 01:42:27.800
<v Speaker 4>com to list your home with Remax Alliance three oh

1964
01:42:27.840 --> 01:42:37.000
<v Speaker 4>three nine two zero sixteen twenty two. Hi Tom Martino,

1965
01:42:37.159 --> 01:42:40.840
<v Speaker 4>your troubleshooter three oh three seven one three ta seven

1966
01:42:40.880 --> 01:42:46.520
<v Speaker 4>one three A two five five. All right. Now, we

1967
01:42:46.680 --> 01:42:49.399
<v Speaker 4>have done our share of talking about the economy and

1968
01:42:49.399 --> 01:42:54.479
<v Speaker 4>stuff like that. But I've been and theory is that

1969
01:42:54.600 --> 01:43:00.600
<v Speaker 4>most ruin of the of some economy from within. You

1970
01:43:00.600 --> 01:43:05.279
<v Speaker 4>your high risk, your victim. And one of the other things.

1971
01:43:05.359 --> 01:43:07.680
<v Speaker 4>Here's one of the biggest problems I find it were

1972
01:43:07.720 --> 01:43:13.119
<v Speaker 4>most problems where most problems start. And really it's going

1973
01:43:13.159 --> 01:43:15.319
<v Speaker 4>to be very easy to back this up with all

1974
01:43:15.359 --> 01:43:19.720
<v Speaker 4>of my data, and that is the use of credit,

1975
01:43:21.319 --> 01:43:26.000
<v Speaker 4>or shall I say, the misuse of credit. If I

1976
01:43:26.039 --> 01:43:30.359
<v Speaker 4>had to pick something that brings people down first before anything,

1977
01:43:30.840 --> 01:43:35.279
<v Speaker 4>it would be transportation and misuse of credit, sometimes both

1978
01:43:35.319 --> 01:43:38.560
<v Speaker 4>the same, but with misuse of credit. And I just

1979
01:43:38.680 --> 01:43:40.399
<v Speaker 4>was talking to my son and daughter about this the

1980
01:43:40.399 --> 01:43:43.680
<v Speaker 4>other day. I said, they look at the credit card

1981
01:43:44.119 --> 01:43:47.800
<v Speaker 4>as second income, or a or a second credit card

1982
01:43:47.840 --> 01:43:51.479
<v Speaker 4>as third income. They literally look at it as if

1983
01:43:51.640 --> 01:43:56.239
<v Speaker 4>it is income to them, and they use it as

1984
01:43:56.239 --> 01:43:59.560
<v Speaker 4>if it's a friend. But they don't realize they're going

1985
01:43:59.600 --> 01:44:02.680
<v Speaker 4>to have to pay it bag. But they don't look

1986
01:44:02.720 --> 01:44:05.720
<v Speaker 4>at the payback. They look at the monthly payment, which

1987
01:44:05.760 --> 01:44:08.800
<v Speaker 4>is the worst because that monthly payment is showing about

1988
01:44:08.880 --> 01:44:12.119
<v Speaker 4>forty to fifty years of debt. Forty to fifty years

1989
01:44:12.119 --> 01:44:13.840
<v Speaker 4>of debt. So when somebody says, oh, that's just two

1990
01:44:13.880 --> 01:44:16.640
<v Speaker 4>dollars a month, I'm gonna buy it, they don't say

1991
01:44:16.680 --> 01:44:18.800
<v Speaker 4>it's this much. They say she was a month. I

1992
01:44:18.880 --> 01:44:21.079
<v Speaker 4>knew a girl had twelve credit cards, she was just

1993
01:44:21.119 --> 01:44:24.920
<v Speaker 4>out of college, twelve credit cards, and she would rotate

1994
01:44:24.920 --> 01:44:27.399
<v Speaker 4>her payments, you know, she would rote tate the card use.

1995
01:44:28.359 --> 01:44:30.479
<v Speaker 4>And she had excellent credit because she has so many

1996
01:44:30.479 --> 01:44:33.920
<v Speaker 4>cards and so little usage and because she can't use

1997
01:44:33.960 --> 01:44:37.359
<v Speaker 4>all twelve right. So when she bought something, though, she'd

1998
01:44:37.399 --> 01:44:40.800
<v Speaker 4>look at a Louis Vuitton bag and she say, oh,

1999
01:44:41.119 --> 01:44:44.079
<v Speaker 4>thirty six hundred dollars at the time, not a big deal,

2000
01:44:44.439 --> 01:44:50.560
<v Speaker 4>that's only so much a month, and it was truly dangerous.

2001
01:44:50.840 --> 01:44:53.279
<v Speaker 4>Then I had somebody who was in business, she said

2002
01:44:53.720 --> 01:44:57.840
<v Speaker 4>as computer repair. She was in computer repairs. She had

2003
01:44:57.840 --> 01:45:01.680
<v Speaker 4>this business. So here's this was her model. She would

2004
01:45:01.800 --> 01:45:04.560
<v Speaker 4>use her credit card to go out and buy motherboards

2005
01:45:04.640 --> 01:45:08.399
<v Speaker 4>and things and build up computers and then sell them.

2006
01:45:08.600 --> 01:45:10.680
<v Speaker 4>And when she sold them, she put the money into

2007
01:45:10.680 --> 01:45:13.399
<v Speaker 4>her account as if it was income. She put no

2008
01:45:13.479 --> 01:45:16.680
<v Speaker 4>money away for taxes, nor did she put any money

2009
01:45:16.680 --> 01:45:19.119
<v Speaker 4>away to pay the credit card, which was her cost

2010
01:45:19.119 --> 01:45:19.880
<v Speaker 4>of goods sold.

2011
01:45:20.600 --> 01:45:21.279
<v Speaker 10>No one.

2012
01:45:21.359 --> 01:45:24.600
<v Speaker 4>I mean, there are so many single owned businesses that

2013
01:45:24.640 --> 01:45:30.600
<v Speaker 4>don't consider cost of goods sold. They look at money

2014
01:45:30.640 --> 01:45:33.199
<v Speaker 4>as money coming in, and they don't look at money

2015
01:45:33.199 --> 01:45:37.840
<v Speaker 4>going out. They also don't consider their own time, which

2016
01:45:37.880 --> 01:45:41.760
<v Speaker 4>is detrimental. So those are the biggest problems I find

2017
01:45:42.319 --> 01:45:46.960
<v Speaker 4>with everyone going into adulthood. I'm Tom Martinez. We have

2018
01:45:47.039 --> 01:45:49.720
<v Speaker 4>more coming up on The Troubleshooter Show. Three three seven, one,

2019
01:45:49.840 --> 01:45:58.520
<v Speaker 4>three eight, two five five Go with a sure Thing

2020
01:45:58.640 --> 01:46:01.479
<v Speaker 4>Denver's Best Ruffer sell roofing dot com.

2021
01:46:01.479 --> 01:46:03.520
<v Speaker 11>You don't pay a cent until you're content.

2022
01:46:04.439 --> 01:46:09.359
<v Speaker 4>Three Time for an insurance check up, free, no obligation

2023
01:46:09.479 --> 01:46:13.359
<v Speaker 4>comparison call Compass Insurance. Pay too much your coverage at

2024
01:46:13.399 --> 01:46:16.159
<v Speaker 4>dozens of insurance companies find out now three oh three

2025
01:46:16.279 --> 01:46:18.880
<v Speaker 4>seven seven to one help. You'll think you're his only

2026
01:46:18.960 --> 01:46:21.439
<v Speaker 4>customer when you choose Frank durand the real estate man

2027
01:46:21.479 --> 01:46:24.960
<v Speaker 4>dot com to list your home with Remax Alliance three

2028
01:46:24.960 --> 01:46:27.199
<v Speaker 4>oh three nine two zero sixteen twenty two.

2029
01:46:32.720 --> 01:46:33.239
<v Speaker 1>Ripped of.

2030
01:46:35.000 --> 01:46:35.279
<v Speaker 2>News.

2031
01:46:36.239 --> 01:46:38.079
<v Speaker 1>You needed that, so you don't have.

2032
01:46:40.239 --> 01:46:42.560
<v Speaker 2>Come run anxious status.

2033
01:46:42.159 --> 01:46:45.239
<v Speaker 3>We can Shooter's gonna help.

2034
01:46:45.520 --> 01:46:45.880
<v Speaker 1>Come.

2035
01:46:47.399 --> 01:46:53.880
<v Speaker 22>Six is the Troubleshooter Show. No Tom Martino, Hello.

2036
01:46:53.880 --> 01:46:56.520
<v Speaker 4>Tom Martino here, Welcome to the show. Three oh three

2037
01:46:57.399 --> 01:46:59.960
<v Speaker 4>seven one three talk seven one three A two five.

2038
01:47:01.359 --> 01:47:03.359
<v Speaker 4>As we do in every show, we try to find

2039
01:47:03.880 --> 01:47:06.359
<v Speaker 4>people who need help and we help them. And that's

2040
01:47:06.359 --> 01:47:08.520
<v Speaker 4>what our function is. If you have a problem, question

2041
01:47:08.640 --> 01:47:11.199
<v Speaker 4>or complaint. We also get texts and emails and I

2042
01:47:11.279 --> 01:47:16.319
<v Speaker 4>put them aside. And we had one on actually something

2043
01:47:16.359 --> 01:47:18.680
<v Speaker 4>I don't know about beer brewing at home and small

2044
01:47:18.720 --> 01:47:21.640
<v Speaker 4>batch breweries. We were hoping to get Steve on, one

2045
01:47:21.680 --> 01:47:24.159
<v Speaker 4>of our friends who does a lot of brewing of beer,

2046
01:47:24.800 --> 01:47:26.359
<v Speaker 4>and until we do, we won't.

2047
01:47:26.439 --> 01:47:26.840
<v Speaker 10>We won't.

2048
01:47:27.079 --> 01:47:29.880
<v Speaker 4>Actually, Sudie, let's see if we can't get him on Mark,

2049
01:47:29.920 --> 01:47:30.680
<v Speaker 4>I've already tried.

2050
01:47:30.960 --> 01:47:33.920
<v Speaker 14>Oh okay, yeah, that did he tell you what's going

2051
01:47:33.960 --> 01:47:35.720
<v Speaker 14>on out there at Rock and Roll Brewery.

2052
01:47:35.880 --> 01:47:38.319
<v Speaker 4>No, oh dude, what's what's going on? It's cool.

2053
01:47:38.399 --> 01:47:42.720
<v Speaker 14>So starting real soon on Saturdays he can have people

2054
01:47:42.760 --> 01:47:45.760
<v Speaker 14>out to his brewery. Now, why it's different than most places.

2055
01:47:46.319 --> 01:47:48.479
<v Speaker 14>It's only going to be on Saturdays. It's in a

2056
01:47:48.600 --> 01:47:52.199
<v Speaker 14>residential address. But he finally got all the permitting, so

2057
01:47:52.319 --> 01:47:55.880
<v Speaker 14>on Saturdays every weekend, six months out of the year,

2058
01:47:55.920 --> 01:47:59.079
<v Speaker 14>and it's starting anytime soon. And it's a maximum of

2059
01:47:59.199 --> 01:48:02.640
<v Speaker 14>twenty five people. So we still getting through a little

2060
01:48:02.640 --> 01:48:05.119
<v Speaker 14>bit of the logistics. But I suggest you and I

2061
01:48:05.199 --> 01:48:06.319
<v Speaker 14>fly out there.

2062
01:48:07.199 --> 01:48:11.600
<v Speaker 4>Soon and that would be fun. Yeah, that would be fun.

2063
01:48:12.119 --> 01:48:17.600
<v Speaker 4>So I'm getting something here. And they said, should you

2064
01:48:17.760 --> 01:48:21.920
<v Speaker 4>tip for a free valet service? Because if you do,

2065
01:48:22.000 --> 01:48:24.039
<v Speaker 4>it's kind of not free, is it? So what do

2066
01:48:24.079 --> 01:48:27.479
<v Speaker 4>you do when they offer complimentary valet service? Somebody wants

2067
01:48:27.479 --> 01:48:30.199
<v Speaker 4>to know what is the what what do you do

2068
01:48:30.239 --> 01:48:33.960
<v Speaker 4>about tipping? I always tip? I don't know, do you mark?

2069
01:48:34.000 --> 01:48:41.000
<v Speaker 4>I always ballets ticks? Now, what do you do when

2070
01:48:41.039 --> 01:48:45.359
<v Speaker 4>you are using an app and it doesn't allow it

2071
01:48:45.399 --> 01:48:48.000
<v Speaker 4>doesn't show a place for tipping, but you can tip

2072
01:48:48.079 --> 01:48:52.319
<v Speaker 4>for you can tip for cash, but you don't have cash.

2073
01:48:52.359 --> 01:48:53.600
<v Speaker 4>What do you do? You know what I've been doing,

2074
01:48:53.680 --> 01:48:56.359
<v Speaker 4>and almost everybody doesn't. And I say, give you your Venmo.

2075
01:48:57.319 --> 01:48:59.840
<v Speaker 4>They show me a QR code, which of course could

2076
01:48:59.880 --> 01:49:03.239
<v Speaker 4>be dangerous as hell, because if some tech guy was really,

2077
01:49:03.640 --> 01:49:06.600
<v Speaker 4>really astute and he put on his phone a fake Venmo,

2078
01:49:06.920 --> 01:49:10.640
<v Speaker 4>he could literally have me downloading stuff onto my phone.

2079
01:49:10.720 --> 01:49:12.399
<v Speaker 4>I never even thought of it. Now, I just gave

2080
01:49:12.479 --> 01:49:16.399
<v Speaker 4>some crooked son of an idea to go become a

2081
01:49:16.399 --> 01:49:20.319
<v Speaker 4>fake Falet guy. He holds up his Venmo and you

2082
01:49:20.399 --> 01:49:25.399
<v Speaker 4>just scan in a bunch of parasites. But truly, tipping

2083
01:49:25.800 --> 01:49:30.399
<v Speaker 4>has become a guilt trip for a lot of things.

2084
01:49:30.720 --> 01:49:33.479
<v Speaker 14>I believe tipping I override a lot of them now

2085
01:49:33.520 --> 01:49:34.800
<v Speaker 14>because I'm sick of Like.

2086
01:49:35.239 --> 01:49:36.600
<v Speaker 4>We were at a place the other day.

2087
01:49:36.640 --> 01:49:40.600
<v Speaker 14>It was twenty twenty two, and like twenty six percent,

2088
01:49:40.720 --> 01:49:44.520
<v Speaker 14>fifteen percent is just been negated. It's nowhere anymore. And

2089
01:49:44.920 --> 01:49:48.399
<v Speaker 14>the reason was all they did was hand me a beer. Literally,

2090
01:49:48.439 --> 01:49:50.760
<v Speaker 14>that's all they did. I'm in line, they hand me

2091
01:49:50.760 --> 01:49:53.359
<v Speaker 14>a beer, I pay for the one beer. They turn

2092
01:49:53.399 --> 01:49:56.840
<v Speaker 14>around and expect for their five seconds of handing me

2093
01:49:56.960 --> 01:50:00.000
<v Speaker 14>the beer in an additional four or five bucks. I'm like,

2094
01:50:00.079 --> 01:50:06.159
<v Speaker 14>you're crazy, Yeah, I do tipping this way, And I

2095
01:50:06.279 --> 01:50:07.079
<v Speaker 14>used to not do it.

2096
01:50:07.079 --> 01:50:09.239
<v Speaker 4>But here's what I do for all the to go

2097
01:50:09.359 --> 01:50:12.640
<v Speaker 4>orders and the automatic stuff I call automatic, getting you

2098
01:50:12.680 --> 01:50:15.720
<v Speaker 4>a coffee or some a prepared sandwich. Even you go

2099
01:50:15.760 --> 01:50:19.479
<v Speaker 4>to Starbucks, right and you buy prepared foods. So I

2100
01:50:19.560 --> 01:50:21.640
<v Speaker 4>do twenty percent. I don't know why, but I do

2101
01:50:22.079 --> 01:50:25.600
<v Speaker 4>because I just figure they're working stiffs, so what it

2102
01:50:25.640 --> 01:50:27.960
<v Speaker 4>goes to them? Okay, I don't know what the rule is.

2103
01:50:28.039 --> 01:50:30.159
<v Speaker 4>I've so I gave up trying to make a rule,

2104
01:50:30.199 --> 01:50:32.800
<v Speaker 4>and I just do twenty percent across the board. And

2105
01:50:33.319 --> 01:50:36.199
<v Speaker 4>at a restaurant, I do a little more if they

2106
01:50:36.239 --> 01:50:40.000
<v Speaker 4>do better service. And I don't ever do less. I

2107
01:50:40.000 --> 01:50:42.479
<v Speaker 4>mean unless it's insulting service. I don't tip anything, but

2108
01:50:42.520 --> 01:50:45.960
<v Speaker 4>I let them know, you know, in no uncertain terms

2109
01:50:45.960 --> 01:50:49.720
<v Speaker 4>that this is why I'm doing this. So the bottom

2110
01:50:49.720 --> 01:50:52.560
<v Speaker 4>line is the when do you tip? Not necessarily what

2111
01:50:52.600 --> 01:50:55.039
<v Speaker 4>do you tip? You know, twenty percent twenty percent, but

2112
01:50:55.079 --> 01:50:58.479
<v Speaker 4>when like I would say, there are certain plot times

2113
01:50:58.520 --> 01:51:00.439
<v Speaker 4>you always tip, But there are times I think that

2114
01:51:00.479 --> 01:51:04.640
<v Speaker 4>are questionable and I don't know what to do. Like

2115
01:51:05.399 --> 01:51:08.119
<v Speaker 4>I was at a Sherwin Williams or another paint store.

2116
01:51:08.359 --> 01:51:10.800
<v Speaker 4>Maybe I shouldn't have said Herwin. I don't know. And

2117
01:51:10.880 --> 01:51:13.640
<v Speaker 4>I brought in a paint patch said can you match this?

2118
01:51:14.039 --> 01:51:16.239
<v Speaker 4>And the guy's working with me, and he works with

2119
01:51:16.279 --> 01:51:19.039
<v Speaker 4>me for about fifteen to twenty minutes to get it perfect,

2120
01:51:19.520 --> 01:51:23.119
<v Speaker 4>and then he mixes me up a pint because I

2121
01:51:23.119 --> 01:51:25.840
<v Speaker 4>only need a small job, and I'm wondering, should I

2122
01:51:25.880 --> 01:51:29.399
<v Speaker 4>have tipped him? Now, Demetri, you're saying yes, but that

2123
01:51:29.720 --> 01:51:31.760
<v Speaker 4>you know, marking at a clerk at a paint store.

2124
01:51:32.000 --> 01:51:34.119
<v Speaker 4>Normally you wouldn't think of tipping, but you would because

2125
01:51:34.159 --> 01:51:36.560
<v Speaker 4>of that extra service. Dmetri. Yeah, the extra service.

2126
01:51:36.640 --> 01:51:39.880
<v Speaker 9>Plus you know, it's nice to build a relationship with

2127
01:51:39.920 --> 01:51:42.600
<v Speaker 9>someone like that because you're probably gonna need some more paints.

2128
01:51:42.720 --> 01:51:43.960
<v Speaker 4>So that's not a bad idea.

2129
01:51:44.119 --> 01:51:46.079
<v Speaker 10>So, Bob Logan, what do you think you know in

2130
01:51:46.079 --> 01:51:47.800
<v Speaker 10>a situation like that. I don't know if I would

2131
01:51:47.800 --> 01:51:52.319
<v Speaker 10>because typically they're compensated, not that they're paid super well,

2132
01:51:52.319 --> 01:51:55.359
<v Speaker 10>but no, I know, should and hourly where the other

2133
01:51:55.399 --> 01:51:59.079
<v Speaker 10>things wait persons are yeah, wait people, I mean they're

2134
01:51:59.159 --> 01:52:01.159
<v Speaker 10>expecting tips part of their compensation.

2135
01:52:02.039 --> 01:52:04.319
<v Speaker 4>So Mark, what would you do in that case?

2136
01:52:05.680 --> 01:52:08.119
<v Speaker 14>What would I do in that case? I probably wouldn't

2137
01:52:08.159 --> 01:52:12.600
<v Speaker 14>tip in that case at all. Nope, Okay, I sow

2138
01:52:12.640 --> 01:52:15.600
<v Speaker 14>that question there are. I got a question for Bob though,

2139
01:52:15.920 --> 01:52:18.079
<v Speaker 14>how about what is plumb line like?

2140
01:52:18.560 --> 01:52:21.119
<v Speaker 4>You know, That's exactly what I was going to ask.

2141
01:52:21.439 --> 01:52:24.079
<v Speaker 4>Somebody comes to my house and it salls the furnace.

2142
01:52:23.760 --> 01:52:26.039
<v Speaker 14>Yeah, and I want to get in in trouble, so

2143
01:52:26.079 --> 01:52:29.239
<v Speaker 14>I want to hear his policies first, no or a water.

2144
01:52:29.039 --> 01:52:31.119
<v Speaker 4>Heater and you say thank you very much as such,

2145
01:52:31.319 --> 01:52:33.119
<v Speaker 4>and they show you and I cleaned up around here

2146
01:52:33.119 --> 01:52:35.479
<v Speaker 4>and did this? Did that? Are they pimping for a tip?

2147
01:52:35.600 --> 01:52:38.239
<v Speaker 4>And I don't mean just prumline or people. What is

2148
01:52:38.279 --> 01:52:40.920
<v Speaker 4>the rule on that? I've always wondered about home services.

2149
01:52:41.079 --> 01:52:44.600
<v Speaker 4>Should you tip the plumber? Should you tip the hvac guys?

2150
01:52:44.600 --> 01:52:48.079
<v Speaker 4>Should you tip Dimitri? You're very generous. You're saying yes, yes, yes,

2151
01:52:48.159 --> 01:52:48.359
<v Speaker 4>and no.

2152
01:52:48.479 --> 01:52:50.479
<v Speaker 10>It's interesting because when people come to my home, I

2153
01:52:50.520 --> 01:52:52.880
<v Speaker 10>tip them. But so it used to be a hardcore

2154
01:52:52.960 --> 01:52:56.439
<v Speaker 10>policy hip plumb line. Absolutely no, you don't accept tips

2155
01:52:56.479 --> 01:53:01.279
<v Speaker 10>under any circumstances. Now it's it's hey. First of all,

2156
01:53:01.319 --> 01:53:03.359
<v Speaker 10>if you ever asked for a tip or hold your

2157
01:53:03.399 --> 01:53:06.319
<v Speaker 10>hand or anything like that, or hint to it as

2158
01:53:06.359 --> 01:53:09.159
<v Speaker 10>you're probably gone terminator for something like that, right, you

2159
01:53:09.159 --> 01:53:11.800
<v Speaker 10>should never expect it, but there are people who have

2160
01:53:12.079 --> 01:53:15.439
<v Speaker 10>are adamant, like, hey, you guys worked hard. I appreciate

2161
01:53:15.479 --> 01:53:18.119
<v Speaker 10>what you do. You know, here's here's money for lunch,

2162
01:53:18.199 --> 01:53:21.359
<v Speaker 10>whatever the case might be. So we always we always

2163
01:53:21.439 --> 01:53:24.640
<v Speaker 10>ask our employees, hey, turn it away, say no, you know,

2164
01:53:25.119 --> 01:53:28.560
<v Speaker 10>I appreciate it, but that's not necessary. And if somebody's

2165
01:53:28.600 --> 01:53:31.359
<v Speaker 10>super adamant, you know, I don't want to. I don't

2166
01:53:31.399 --> 01:53:33.880
<v Speaker 10>want to keep my employees from accepting it. But uh,

2167
01:53:34.079 --> 01:53:35.960
<v Speaker 10>but we we kind of frown against it.

2168
01:53:36.079 --> 01:53:38.640
<v Speaker 14>Yeah, okay, you know we don't want to.

2169
01:53:39.079 --> 01:53:42.680
<v Speaker 10>We don't. We don't want any employees insinuating that they

2170
01:53:42.680 --> 01:53:46.880
<v Speaker 10>deserve a tip. No, we don't want guilty you need

2171
01:53:46.880 --> 01:53:49.600
<v Speaker 10>it or guilty, and you should never feel guilty. I mean,

2172
01:53:49.960 --> 01:53:53.199
<v Speaker 10>we're we're so happy to be in your home and

2173
01:53:53.199 --> 01:53:55.960
<v Speaker 10>and you're providing us the jobs. You don't need to

2174
01:53:55.960 --> 01:53:59.279
<v Speaker 10>be tipping us. But but we've all had people in

2175
01:53:59.319 --> 01:54:02.279
<v Speaker 10>our homes and some excel and some are just you know,

2176
01:54:02.560 --> 01:54:06.039
<v Speaker 10>they don't respect your home. They you know, this dragged mudd.

2177
01:54:06.119 --> 01:54:08.079
<v Speaker 4>Well, not for you. I guess if I was extra

2178
01:54:08.159 --> 01:54:10.920
<v Speaker 4>satisfied with the service, I would tip if they found

2179
01:54:10.960 --> 01:54:13.000
<v Speaker 4>a problem and did Hey, you know here was able

2180
01:54:13.039 --> 01:54:15.640
<v Speaker 4>to do this, this, and this. I think I would.

2181
01:54:15.920 --> 01:54:18.720
<v Speaker 4>I don't think I would every single time. Sometimes I

2182
01:54:18.840 --> 01:54:20.279
<v Speaker 4>just shake their hand and say thank you. Yes.

2183
01:54:20.439 --> 01:54:23.479
<v Speaker 25>What about someone like delivering furniture or a piece of

2184
01:54:23.560 --> 01:54:25.760
<v Speaker 25>exercise equipment something.

2185
01:54:25.720 --> 01:54:29.600
<v Speaker 4>I always Now you mentioned that specifically, You're right, I

2186
01:54:29.720 --> 01:54:32.880
<v Speaker 4>just had exercise equipment ordered, they delivered and set up.

2187
01:54:32.920 --> 01:54:35.680
<v Speaker 4>I always tip. I always tip delivery people.

2188
01:54:36.079 --> 01:54:38.159
<v Speaker 14>A lot of times you're not sure what though on

2189
01:54:38.239 --> 01:54:42.239
<v Speaker 14>an outside like, oh no, no, you are paying for it. Yeah,

2190
01:54:42.359 --> 01:54:45.399
<v Speaker 14>I mean we were florid to track and they used

2191
01:54:45.720 --> 01:54:48.079
<v Speaker 14>they call it to last mile or something like that.

2192
01:54:48.600 --> 01:54:51.199
<v Speaker 14>And the guy owned his own right, He owned his

2193
01:54:51.239 --> 01:54:53.640
<v Speaker 14>own setup though. I mean literally, the guy that came

2194
01:54:53.720 --> 01:54:56.159
<v Speaker 14>and set it up and made sure it was working

2195
01:54:56.199 --> 01:54:58.279
<v Speaker 14>and all that stuff that was his own company.

2196
01:54:58.520 --> 01:55:00.560
<v Speaker 4>So so I go back and go, do you do

2197
01:55:00.600 --> 01:55:01.359
<v Speaker 4>you tip.

2198
01:55:01.119 --> 01:55:03.560
<v Speaker 14>The owner of a company?

2199
01:55:04.239 --> 01:55:06.760
<v Speaker 4>Yeah? Why not? I mean why happy? Okay?

2200
01:55:07.000 --> 01:55:09.760
<v Speaker 9>Everybody's happy to get an extra twenty bucks. And if

2201
01:55:09.760 --> 01:55:12.960
<v Speaker 9>you look at your annual budget, all these tips, they

2202
01:55:13.000 --> 01:55:14.560
<v Speaker 9>really are not going to add up to a whole

2203
01:55:14.560 --> 01:55:18.359
<v Speaker 9>lot of money compared to you know, the happiness and joy.

2204
01:55:18.439 --> 01:55:21.399
<v Speaker 4>How about to people's lives? How about movers. Oh yeah,

2205
01:55:21.720 --> 01:55:24.000
<v Speaker 4>they should get paid too, if they're any good. I've

2206
01:55:24.079 --> 01:55:26.399
<v Speaker 4>yet to run into ones that I wanted to tip.

2207
01:55:27.760 --> 01:55:32.439
<v Speaker 4>Have you ever wondered, ever, have you ever wondered if

2208
01:55:32.439 --> 01:55:35.079
<v Speaker 4>the tip gets where it's supposed to go. Oh my god,

2209
01:55:35.159 --> 01:55:36.319
<v Speaker 4>I'm going to give you some example.

2210
01:55:36.399 --> 01:55:38.159
<v Speaker 14>Well, hold on, I'm going to give you a huge

2211
01:55:38.159 --> 01:55:42.319
<v Speaker 14>example that just happened here in Colorado. Talk about crazy.

2212
01:55:42.800 --> 01:55:46.399
<v Speaker 14>I mean, it's absolutely insane. There was a strip bar

2213
01:55:46.640 --> 01:55:50.840
<v Speaker 14>downtown that all the tips. You know, I wouldn't know

2214
01:55:50.840 --> 01:55:54.720
<v Speaker 14>anything about this, but bo probably does. When you throw

2215
01:55:54.760 --> 01:55:57.840
<v Speaker 14>the dollars up onto the stage, you would assume they're

2216
01:55:57.880 --> 01:56:00.840
<v Speaker 14>going to the girl dancing. Would that be a pretty

2217
01:56:00.880 --> 01:56:01.800
<v Speaker 14>basic assumption?

2218
01:56:03.520 --> 01:56:05.479
<v Speaker 4>All of it? Should all of it?

2219
01:56:05.680 --> 01:56:09.720
<v Speaker 14>They were taking all the people's tips.

2220
01:56:10.199 --> 01:56:11.479
<v Speaker 4>Tom, I am not kidding.

2221
01:56:11.479 --> 01:56:14.399
<v Speaker 14>They were taking all the all the people's tips the

2222
01:56:14.439 --> 01:56:18.560
<v Speaker 14>state of Colorado. Just find them fourteen million dollars. It's

2223
01:56:18.560 --> 01:56:21.520
<v Speaker 14>probably going to put them out of business. Fourteen million

2224
01:56:22.039 --> 01:56:23.199
<v Speaker 14>million dollars.

2225
01:56:23.239 --> 01:56:25.359
<v Speaker 4>To Denver strip. I just pulled the up. Let me,

2226
01:56:25.479 --> 01:56:28.199
<v Speaker 4>what's the name of this place? Golden Boobies? I mean,

2227
01:56:28.199 --> 01:56:28.720
<v Speaker 4>what the heck?

2228
01:56:29.039 --> 01:56:33.000
<v Speaker 14>I mean, how can how can they even assume diamond Cabaret,

2229
01:56:33.119 --> 01:56:35.840
<v Speaker 14>Diamond Okay, yeah, so I mean here's the bottom line though,

2230
01:56:36.359 --> 01:56:39.119
<v Speaker 14>all that money people thought they were given to the worker.

2231
01:56:39.600 --> 01:56:41.960
<v Speaker 4>Uh, they weren't even getting that. Now they forgive me

2232
01:56:42.000 --> 01:56:45.159
<v Speaker 4>if I'm wrong, forgive me if I'm wrong. When you

2233
01:56:45.199 --> 01:56:46.520
<v Speaker 4>have stuff a dollar in pennies?

2234
01:56:46.520 --> 01:56:46.920
<v Speaker 2>How do this?

2235
01:56:47.000 --> 01:56:49.359
<v Speaker 4>How did the management get ahold of it that I

2236
01:56:49.359 --> 01:56:52.359
<v Speaker 4>couldn't tell? I'm serious, I have no idea. Well, are

2237
01:56:52.520 --> 01:56:56.760
<v Speaker 4>most of those cash tips or yeah, they're all the girls.

2238
01:56:57.159 --> 01:57:01.680
<v Speaker 4>I have a novel with QR codes on them. No, no,

2239
01:57:01.720 --> 01:57:04.840
<v Speaker 4>they have pasties with QR codes on them. For tip,

2240
01:57:05.399 --> 01:57:10.119
<v Speaker 4>you can tip the left to the right. That's oh,

2241
01:57:10.199 --> 01:57:12.720
<v Speaker 4>I never been in bars. I've never been in strip

2242
01:57:12.720 --> 01:57:14.880
<v Speaker 4>bar in my life, not once. Strip bars have a

2243
01:57:14.920 --> 01:57:18.439
<v Speaker 4>way to keep track of this. What they sell you is,

2244
01:57:18.880 --> 01:57:21.920
<v Speaker 4>for example, at the Diamond Cabaret, what I remember from that.

2245
01:57:21.880 --> 01:57:26.000
<v Speaker 9>Place is they sell you diamond bucks. So you buy

2246
01:57:26.000 --> 01:57:29.159
<v Speaker 9>a stack of what looks like monopoly like cheese.

2247
01:57:29.239 --> 01:57:32.880
<v Speaker 4>Basically you use that, you use monopoly money for the dancers.

2248
01:57:32.880 --> 01:57:35.560
<v Speaker 4>Well it's called it's called diamond bucks or diamond dollars

2249
01:57:35.640 --> 01:57:39.039
<v Speaker 4>something like that. Cheese changing me for you know, tokens.

2250
01:57:40.479 --> 01:57:42.880
<v Speaker 9>Yeah, yeah, well there are tokens that's actually paper, so

2251
01:57:42.920 --> 01:57:46.119
<v Speaker 9>you can stuff them in the girls underwear and it's

2252
01:57:46.159 --> 01:57:47.079
<v Speaker 9>in house money.

2253
01:57:47.279 --> 01:57:49.840
<v Speaker 4>Okay, so the girls and then they know.

2254
01:57:49.760 --> 01:57:52.199
<v Speaker 9>Yeah, and then they cash out at the end of

2255
01:57:52.239 --> 01:57:56.239
<v Speaker 9>their shift. But the house keeps a certain percentage that

2256
01:57:56.640 --> 01:57:59.119
<v Speaker 9>that's wrong. Oh yeah, that's awful. So I've always used

2257
01:57:59.279 --> 01:58:02.600
<v Speaker 9>you know, actual real dollars. Listen, but I knew going

2258
01:58:02.680 --> 01:58:05.960
<v Speaker 9>in that the girls are required to share that with

2259
01:58:06.079 --> 01:58:09.520
<v Speaker 9>the house. Yeah manager, yeah, scheduling manager. So if I

2260
01:58:09.560 --> 01:58:11.600
<v Speaker 9>tipped her, say twenty bucks, he did.

2261
01:58:11.479 --> 01:58:12.359
<v Speaker 4>It behind the bars.

2262
01:58:12.680 --> 01:58:16.479
<v Speaker 9>I assume she's gonna get maybe ten or twelve, and

2263
01:58:16.520 --> 01:58:18.319
<v Speaker 9>really he's gonna Okay, the girls are.

2264
01:58:18.199 --> 01:58:20.159
<v Speaker 4>Not but why would a house take part of tips.

2265
01:58:20.960 --> 01:58:23.560
<v Speaker 9>The girls are not employees, they're independent not you get it,

2266
01:58:23.560 --> 01:58:25.439
<v Speaker 9>But why should the house of the house is saying,

2267
01:58:25.439 --> 01:58:26.720
<v Speaker 9>we're providing this place.

2268
01:58:26.680 --> 01:58:29.000
<v Speaker 4>We're providing a par Yeah, but while they're dancing, these

2269
01:58:29.000 --> 01:58:34.079
<v Speaker 4>guys are drinking, inviting. They were charging fort scheduling.

2270
01:58:34.199 --> 01:58:37.520
<v Speaker 14>They were also charging some of these girls to actually

2271
01:58:37.640 --> 01:58:40.239
<v Speaker 14>pay to work there, which is insane.

2272
01:58:40.279 --> 01:58:43.760
<v Speaker 4>Yeah, they do, but we're young. Now, hold on, hold on.

2273
01:58:44.840 --> 01:58:47.399
<v Speaker 4>You know, hairstylists when they pay for their chair, right,

2274
01:58:47.720 --> 01:58:50.760
<v Speaker 4>they do pay for their chest. Okay, so for his

2275
01:58:50.920 --> 01:58:53.880
<v Speaker 4>chair and then gets tips, but the house takes the

2276
01:58:53.960 --> 01:58:56.359
<v Speaker 4>chair rental, but they don't take a share of the tips. Yeah,

2277
01:58:56.399 --> 01:58:58.479
<v Speaker 4>these guys, I think that's wrong. But I think if

2278
01:58:58.479 --> 01:59:01.119
<v Speaker 4>they said to a topless answer, you're allowed to come

2279
01:59:01.159 --> 01:59:03.800
<v Speaker 4>in here and shade your booty thing. No, if they

2280
01:59:03.920 --> 01:59:05.640
<v Speaker 4>let them do that and charge them for it.

2281
01:59:06.079 --> 01:59:06.279
<v Speaker 10>Yeah.

2282
01:59:06.720 --> 01:59:10.319
<v Speaker 14>The reason you're wrong leaders because they were misclassifying all

2283
01:59:10.359 --> 01:59:11.199
<v Speaker 14>their dancers.

2284
01:59:11.239 --> 01:59:13.000
<v Speaker 4>They they work.

2285
01:59:12.840 --> 01:59:15.279
<v Speaker 14>There, They tell them what time to show up, where

2286
01:59:15.319 --> 01:59:17.880
<v Speaker 14>to dance, when to dance. They said, you can't call

2287
01:59:17.920 --> 01:59:21.680
<v Speaker 14>these people their employees, no matter how you look at it,

2288
01:59:21.680 --> 01:59:25.199
<v Speaker 14>their employees. So they misclassified that. So that was how

2289
01:59:25.680 --> 01:59:30.279
<v Speaker 14>they thought they were getting I see, Hey, to me,

2290
01:59:31.760 --> 01:59:34.600
<v Speaker 14>you said something like you would give her twelve bucks

2291
01:59:34.600 --> 01:59:37.119
<v Speaker 14>and just cash, like so you would give it to

2292
01:59:37.159 --> 01:59:38.800
<v Speaker 14>her like in the back door or something.

2293
01:59:38.840 --> 01:59:40.000
<v Speaker 4>Then they'd get to keep it.

2294
01:59:41.800 --> 01:59:43.720
<v Speaker 9>No, I gave no one anything in the back door.

2295
01:59:44.279 --> 01:59:47.479
<v Speaker 9>I would just hand them cash out in the open.

2296
01:59:47.680 --> 01:59:50.159
<v Speaker 9>I got to.

2297
01:59:50.119 --> 01:59:52.800
<v Speaker 4>You, I've never I said, listen, listen, I swear to you,

2298
01:59:52.800 --> 01:59:54.359
<v Speaker 4>I've never been to a bar like this. I don't

2299
01:59:54.359 --> 01:59:58.239
<v Speaker 4>know you'm asking question. No, I'm asking questions if you

2300
01:59:58.319 --> 02:00:01.039
<v Speaker 4>want to tip, if you want to tip, do they

2301
02:00:01.159 --> 02:00:04.079
<v Speaker 4>literally put it in their waistbands? Like that? Is that true?

2302
02:00:04.119 --> 02:00:07.079
<v Speaker 4>You could? I don't do that because is it truly

2303
02:00:07.159 --> 02:00:12.000
<v Speaker 4>tradition to do that? Yeah? Yeah, anybody just throw it?

2304
02:00:12.159 --> 02:00:14.319
<v Speaker 4>Do you ever just throw it at them at the bar?

2305
02:00:14.560 --> 02:00:17.439
<v Speaker 4>Just set it right on the on the on the floor. Okay,

2306
02:00:17.680 --> 02:00:21.640
<v Speaker 4>you know, here's the deal. The point is tipping, which

2307
02:00:21.640 --> 02:00:23.279
<v Speaker 4>we were talking about to begin with, and then we

2308
02:00:23.319 --> 02:00:27.119
<v Speaker 4>reverted to sex talk. But but but tipping in general?

2309
02:00:28.760 --> 02:00:33.199
<v Speaker 4>Are there times you feel guilty and tip just because

2310
02:00:33.239 --> 02:00:37.319
<v Speaker 4>it's more like like Bob said, they insinuate they deserve something. Hey, Tom,

2311
02:00:37.479 --> 02:00:38.399
<v Speaker 4>I don't know what to do.

2312
02:00:38.640 --> 02:00:42.039
<v Speaker 25>I had a plant store recently. It was specifically a

2313
02:00:42.239 --> 02:00:46.000
<v Speaker 25>plant store, asked about a few plants I was interested in,

2314
02:00:46.199 --> 02:00:47.119
<v Speaker 25>bought my plant.

2315
02:00:47.199 --> 02:00:49.800
<v Speaker 4>When I went to purchase it, asked for a tip.

2316
02:00:50.840 --> 02:00:53.920
<v Speaker 4>That's crazy a retail store like a nursery.

2317
02:00:54.319 --> 02:00:56.840
<v Speaker 25>Well it was, it's right there at Quebec in County

2318
02:00:56.920 --> 02:00:58.920
<v Speaker 25>Line and Mark where we do.

2319
02:00:59.000 --> 02:01:01.520
<v Speaker 4>Yes, there's a plant store there. Did you tip or no?

2320
02:01:03.119 --> 02:01:03.880
<v Speaker 4>I'm not gonna say.

2321
02:01:04.520 --> 02:01:09.199
<v Speaker 9>Christ My Italian deli were cold.

2322
02:01:09.199 --> 02:01:10.680
<v Speaker 10>Thank you forgetting this back on.

2323
02:01:10.800 --> 02:01:13.159
<v Speaker 4>Wait, you tip when you get cold touchs at the deli.

2324
02:01:13.319 --> 02:01:17.880
<v Speaker 9>Well, under certain circumstances there, their checkout system automatically asks

2325
02:01:17.920 --> 02:01:18.800
<v Speaker 9>you to add a tip.

2326
02:01:18.800 --> 02:01:21.359
<v Speaker 4>It gives you those people who do sandwiches and souf.

2327
02:01:21.520 --> 02:01:23.800
<v Speaker 4>Wait wait, well you do buy it. So if it's

2328
02:01:23.840 --> 02:01:27.399
<v Speaker 4>there and it's automatic, you hit yes. No.

2329
02:01:27.560 --> 02:01:30.479
<v Speaker 9>If it's automatic and I didn't have a special order,

2330
02:01:30.760 --> 02:01:32.560
<v Speaker 9>like if I'm just getting more to Dell and some

2331
02:01:32.680 --> 02:01:35.560
<v Speaker 9>cap of coal, I don't tip on that. Okay, but

2332
02:01:35.760 --> 02:01:39.079
<v Speaker 9>they make special order meatballs for me. I get it

2333
02:01:39.279 --> 02:01:45.720
<v Speaker 9>and I don't know tip my special order meatballs. Okay, okay, No,

2334
02:01:45.800 --> 02:01:48.119
<v Speaker 9>they're my meat but they're my keto, they're they're they're

2335
02:01:48.159 --> 02:01:49.319
<v Speaker 9>carb free meatballs.

2336
02:01:49.640 --> 02:01:52.840
<v Speaker 4>Well aren't all? No, no, no, you red creep balls.

2337
02:01:52.880 --> 02:01:55.600
<v Speaker 4>You put bread crumbs, you're telling me when you make Yeah,

2338
02:01:55.600 --> 02:02:00.600
<v Speaker 4>but there's so little breadcrumbs per meatball. Trace carbs, trace carbs. No,

2339
02:02:00.720 --> 02:02:03.199
<v Speaker 4>there is a break acounting anyway. I gotta take your

2340
02:02:03.239 --> 02:02:06.000
<v Speaker 4>break on Tom Martino. You want to know meatballs and more?

2341
02:02:06.039 --> 02:02:08.399
<v Speaker 4>Come up, Come back to the Troubleshooter Show right after this,

2342
02:02:13.720 --> 02:02:16.960
<v Speaker 4>go with a sure thing Denver's Best roofer Excel roofing

2343
02:02:17.079 --> 02:02:17.680
<v Speaker 4>dot Com.

2344
02:02:17.720 --> 02:02:19.720
<v Speaker 11>You don't pay a cent until you're content.

2345
02:02:21.319 --> 02:02:25.520
<v Speaker 4>Please time for an insurance check up free, no obligation

2346
02:02:25.680 --> 02:02:29.560
<v Speaker 4>comparison call Compass Insurance paying too much your coverage at

2347
02:02:29.600 --> 02:02:32.359
<v Speaker 4>dozens of insurance companies find out now three O three

2348
02:02:32.479 --> 02:02:34.640
<v Speaker 4>seven to seven to one help. You'll think you're his

2349
02:02:34.800 --> 02:02:37.399
<v Speaker 4>only customer when you choose Frank durand the real estate

2350
02:02:37.479 --> 02:02:40.720
<v Speaker 4>man dot com to list your home with Remax Alliance

2351
02:02:40.960 --> 02:02:49.880
<v Speaker 4>three oh three nine two zero sixteen twenty two. Hi

2352
02:02:50.119 --> 02:02:54.520
<v Speaker 4>Tom Martino, you're a troubleshooter. Did you know? I just

2353
02:02:54.520 --> 02:02:57.560
<v Speaker 4>got an invitation to guess what a grand opening of

2354
02:02:57.680 --> 02:03:02.399
<v Speaker 4>cracker Barrels somewhere Anyway, Judy, what do you think about? Judy?

2355
02:03:02.520 --> 02:03:04.000
<v Speaker 4>What do you have to say about tipping?

2356
02:03:06.119 --> 02:03:08.520
<v Speaker 7>Okay, well this is you guys were talking about it,

2357
02:03:08.560 --> 02:03:10.479
<v Speaker 7>and I found this to be very strange. I went

2358
02:03:10.560 --> 02:03:13.960
<v Speaker 7>online to help a nephew out with a hit us

2359
02:03:14.000 --> 02:03:16.880
<v Speaker 7>on for opening day for their little league, and literally

2360
02:03:17.079 --> 02:03:20.159
<v Speaker 7>you cannot You could give your donation, but literally you

2361
02:03:20.159 --> 02:03:23.199
<v Speaker 7>could not check out. So you tipped the website?

2362
02:03:24.960 --> 02:03:27.600
<v Speaker 4>What and what did they want for a tip?

2363
02:03:29.279 --> 02:03:31.000
<v Speaker 7>You could, I mean you could ease it. Well, they

2364
02:03:31.039 --> 02:03:33.640
<v Speaker 7>started them out at like five to ten dollars and

2365
02:03:33.840 --> 02:03:36.239
<v Speaker 7>you could go customize it, but literally you had to

2366
02:03:36.239 --> 02:03:38.000
<v Speaker 7>give at least a box or you couldn't get out

2367
02:03:38.039 --> 02:03:40.000
<v Speaker 7>of the website. You couldn't donate, you couldn't do anything

2368
02:03:40.279 --> 02:03:42.399
<v Speaker 7>because you're, you know, the use of their site.

2369
02:03:42.479 --> 02:03:45.159
<v Speaker 4>And they was it called was it called an actual

2370
02:03:46.000 --> 02:03:49.079
<v Speaker 4>Was it actually called a tip or transaction fee or what?

2371
02:03:49.640 --> 02:03:49.760
<v Speaker 8>Oh?

2372
02:03:49.800 --> 02:03:52.319
<v Speaker 7>No, it does tip right on there, tip right on there.

2373
02:03:52.960 --> 02:03:55.720
<v Speaker 4>Now that sucks, man, that sucks because they should at

2374
02:03:55.800 --> 02:03:59.039
<v Speaker 4>least call it what it is, added profit or service

2375
02:03:59.079 --> 02:04:02.840
<v Speaker 4>fee or whatever. But it's definitely not a tip. That

2376
02:04:03.039 --> 02:04:08.880
<v Speaker 4>is ridiculous. And yeah, well okay, well thanks for the

2377
02:04:09.039 --> 02:04:11.800
<v Speaker 4>thanks for input. So Mark, have you ever heard of

2378
02:04:11.800 --> 02:04:14.800
<v Speaker 4>sites where they force a tip like that? I have never,

2379
02:04:17.960 --> 02:04:18.920
<v Speaker 4>I mean, have you seen it?

2380
02:04:19.000 --> 02:04:21.439
<v Speaker 9>Yeah, there's a there's a pizza place downtown that I

2381
02:04:21.520 --> 02:04:24.439
<v Speaker 9>used to get pizzas from maybe five to ten times

2382
02:04:24.479 --> 02:04:26.600
<v Speaker 9>a year in a couple of years, and I would

2383
02:04:26.600 --> 02:04:29.640
<v Speaker 9>always get two goal orders almost all okay, and so

2384
02:04:29.920 --> 02:04:32.159
<v Speaker 9>place my order online, pick it up, you know, a

2385
02:04:32.199 --> 02:04:34.399
<v Speaker 9>half an hour an hour later, and a couple of

2386
02:04:34.479 --> 02:04:37.159
<v Speaker 9>years ago, they switched to a mandatory tip for a

2387
02:04:37.199 --> 02:04:40.439
<v Speaker 9>takeout order, and I don't have any option I can

2388
02:04:40.479 --> 02:04:42.840
<v Speaker 9>increase it, I can't zero it out. I can't reduce them.

2389
02:04:42.880 --> 02:04:46.079
<v Speaker 9>What is I don't remember the percentage?

2390
02:04:46.399 --> 02:04:47.520
<v Speaker 4>Where did we ever get to that?

2391
02:04:47.560 --> 02:04:50.800
<v Speaker 9>It was kind of insulting. So this was three years ago,

2392
02:04:51.199 --> 02:04:54.520
<v Speaker 9>so I stopped. I stopped buying pizza from them. So

2393
02:04:54.600 --> 02:04:57.880
<v Speaker 9>it's because it was like, tip should be optional, it

2394
02:04:57.920 --> 02:04:58.279
<v Speaker 9>should be.

2395
02:04:58.319 --> 02:05:00.760
<v Speaker 4>Up to me. But what what I'm saying is why

2396
02:05:00.800 --> 02:05:03.399
<v Speaker 4>tip to me? Where did it all start? I wonder

2397
02:05:03.399 --> 02:05:06.800
<v Speaker 4>where tipping started? Where did it start? Like, why did

2398
02:05:06.800 --> 02:05:09.079
<v Speaker 4>we all of a sudden we get served a meal

2399
02:05:09.600 --> 02:05:13.119
<v Speaker 4>that waiter waitress is being paid. I'm not suggesting we

2400
02:05:13.159 --> 02:05:15.520
<v Speaker 4>don't tip people right now, because we were already in

2401
02:05:15.600 --> 02:05:18.319
<v Speaker 4>the system, But why did it get that way where

2402
02:05:18.359 --> 02:05:23.680
<v Speaker 4>restaurants underpaid their staff depending on tips? How did that evolve?

2403
02:05:24.039 --> 02:05:26.039
<v Speaker 4>I wonder if my boyfriend can help me that. I

2404
02:05:26.079 --> 02:05:29.439
<v Speaker 4>haven't put it into them yet, but I could see

2405
02:05:29.479 --> 02:05:33.640
<v Speaker 4>what he regurgitates. That's what I call my artificial intelligence.

2406
02:05:33.760 --> 02:05:35.399
<v Speaker 4>I used to call it my girlfriend when there was

2407
02:05:35.439 --> 02:05:37.920
<v Speaker 4>a female voice, but now they took my female voice away,

2408
02:05:38.119 --> 02:05:39.920
<v Speaker 4>so I don't know what to do about it. But

2409
02:05:41.920 --> 02:05:48.159
<v Speaker 4>my voice definitely hasn't Adams Apple, So so it's my

2410
02:05:48.319 --> 02:05:51.920
<v Speaker 4>artificial intelligence, which I use chat GPT, But I'm going

2411
02:05:51.960 --> 02:05:55.000
<v Speaker 4>to ask it where tipping and mark you're probably googling

2412
02:05:55.079 --> 02:05:57.840
<v Speaker 4>right now where tipping originated. What I'd really like to

2413
02:05:57.880 --> 02:06:00.119
<v Speaker 4>know is could we ever go back to assist and

2414
02:06:00.119 --> 02:06:03.680
<v Speaker 4>where people just get paid? Like do you like the

2415
02:06:03.760 --> 02:06:06.319
<v Speaker 4>idea of tipping or do you would you rather have

2416
02:06:06.359 --> 02:06:08.720
<v Speaker 4>a flat room? I would rather know the price and

2417
02:06:08.800 --> 02:06:11.560
<v Speaker 4>not ever have to tip. I agree with Love one

2418
02:06:11.640 --> 02:06:12.399
<v Speaker 4>hundred percent.

2419
02:06:12.520 --> 02:06:15.600
<v Speaker 14>I loved Uber when you couldn't tip on Uber no

2420
02:06:15.680 --> 02:06:16.800
<v Speaker 14>matter what, couldn't do it?

2421
02:06:18.840 --> 02:06:20.720
<v Speaker 4>Oh really, I didn't even know they had a time

2422
02:06:20.760 --> 02:06:21.520
<v Speaker 4>when you couldn't tip.

2423
02:06:21.680 --> 02:06:26.079
<v Speaker 14>Yeap our favorite Susan I's favorite brewery is one oh

2424
02:06:26.239 --> 02:06:27.239
<v Speaker 14>five in Castle Rock.

2425
02:06:27.399 --> 02:06:32.479
<v Speaker 4>You cannot tip really unless there anything in there cart.

2426
02:06:32.560 --> 02:06:34.199
<v Speaker 4>Let's say if you had.

2427
02:06:34.000 --> 02:06:36.560
<v Speaker 25>A you can't on your credit card, if you had

2428
02:06:36.600 --> 02:06:39.279
<v Speaker 25>a couple of bucks. They have a tip jar for

2429
02:06:39.720 --> 02:06:42.239
<v Speaker 25>they do a lot. They do a charity every month,

2430
02:06:42.319 --> 02:06:45.159
<v Speaker 25>so if you insist on tipping, they give it to

2431
02:06:45.199 --> 02:06:47.199
<v Speaker 25>a charity.

2432
02:06:47.279 --> 02:06:52.520
<v Speaker 4>Oh that's wonderful, and it has to anyway, Okay, And

2433
02:06:52.600 --> 02:06:56.720
<v Speaker 4>like I said, tipping, we're in the system. We can't

2434
02:06:56.800 --> 02:06:57.479
<v Speaker 4>just not tip.

2435
02:06:57.520 --> 02:06:57.680
<v Speaker 2>Now.

2436
02:06:57.720 --> 02:06:59.720
<v Speaker 4>I think it would be unfair, and a lot of

2437
02:06:59.760 --> 02:07:04.119
<v Speaker 4>serve US workers work their asses off. But how about

2438
02:07:04.119 --> 02:07:07.640
<v Speaker 4>a travel agent or a concierge at a hotel. I

2439
02:07:07.640 --> 02:07:09.880
<v Speaker 4>always tip, like when you sit there and take up

2440
02:07:09.920 --> 02:07:12.399
<v Speaker 4>their time. Find out when they get your tickets, so

2441
02:07:12.520 --> 02:07:15.159
<v Speaker 4>they call restaurants and you're sitting there in the lobby

2442
02:07:15.239 --> 02:07:17.359
<v Speaker 4>right and you take ten to fifteen minutes of their time.

2443
02:07:17.439 --> 02:07:19.880
<v Speaker 4>They make all those arrangements. Don't you pop a ten

2444
02:07:19.960 --> 02:07:21.439
<v Speaker 4>or twenty to them if they do.

2445
02:07:21.399 --> 02:07:23.159
<v Speaker 10>All that for you a lot of time? Show?

2446
02:07:23.359 --> 02:07:27.079
<v Speaker 4>Yeah, I think concierge, you know, things like that. It's

2447
02:07:27.159 --> 02:07:30.479
<v Speaker 4>just it's weird though, because there really is. Maybe there

2448
02:07:30.520 --> 02:07:32.760
<v Speaker 4>is a clear guide to tipping. I just haven't found it.

2449
02:07:32.840 --> 02:07:40.760
<v Speaker 4>We have more coming up on the Troubleshooter Show. Go

2450
02:07:40.880 --> 02:07:44.640
<v Speaker 4>with a sure Thing Denver's Best Roofer Excel roofing dot com.

2451
02:07:44.680 --> 02:07:50.399
<v Speaker 4>You don't pay a cent until you're content. Time for

2452
02:07:50.439 --> 02:07:53.600
<v Speaker 4>an insurance check up free, no obligation. In comparison, call

2453
02:07:53.720 --> 02:07:57.039
<v Speaker 4>Compass Insurance paying too much your coverage at dozens of

2454
02:07:57.039 --> 02:07:59.960
<v Speaker 4>insurance companies find out now three out three seven seven

2455
02:08:00.119 --> 02:08:02.880
<v Speaker 4>one help. You'll think you're his only customer when you

2456
02:08:02.960 --> 02:08:05.399
<v Speaker 4>choose Frank durand the real estate man dot Com to

2457
02:08:05.479 --> 02:08:08.680
<v Speaker 4>list your home with Remax Alliance three all three nine

2458
02:08:08.720 --> 02:08:16.920
<v Speaker 4>two zero sixteen twenty two. Tom Martino, You're a troubleshooter

2459
02:08:17.680 --> 02:08:20.079
<v Speaker 4>three three seven one three talks seven one three two

2460
02:08:20.199 --> 02:08:23.000
<v Speaker 4>five five. We're talking about the concept of tipping, and

2461
02:08:23.079 --> 02:08:27.840
<v Speaker 4>I asked artificial intelligence about it. I call it my boyfriend.

2462
02:08:28.359 --> 02:08:31.600
<v Speaker 4>Medieval Europe, it started in the sixteen hundreds, believe it

2463
02:08:31.680 --> 02:08:35.359
<v Speaker 4>or not. They would tip underneath the veils of the servants,

2464
02:08:35.760 --> 02:08:38.880
<v Speaker 4>whatever the hell that means. Anyway, then they said the

2465
02:08:38.960 --> 02:08:42.239
<v Speaker 4>tip comes from the etymology. It comes from an old

2466
02:08:42.239 --> 02:08:46.960
<v Speaker 4>slang to ensure promptitude. Tip. In England the eighteenth century,

2467
02:08:46.960 --> 02:08:52.039
<v Speaker 4>tipping spread to coffeehouses and taverns, and then the upper

2468
02:08:52.279 --> 02:08:56.920
<v Speaker 4>classes use it to assert their status by tipping, saying

2469
02:08:57.199 --> 02:09:01.199
<v Speaker 4>we'll pay extra. Tipping comes to America post Civil War,

2470
02:09:02.039 --> 02:09:05.880
<v Speaker 4>when wealthy Europeans were here. Americans didn't tip on purpose

2471
02:09:05.960 --> 02:09:09.720
<v Speaker 4>to distinguish themselves from the wealthy Europeans, but then it

2472
02:09:09.800 --> 02:09:15.760
<v Speaker 4>eventually spread anyway into restaurants, railways, hotels, service workers businesses.

2473
02:09:16.359 --> 02:09:20.840
<v Speaker 4>Then the US it became common practice to count tipping

2474
02:09:20.880 --> 02:09:25.319
<v Speaker 4>toward total wages to keep employers from paying the full amount.

2475
02:09:25.560 --> 02:09:29.239
<v Speaker 4>So it's entrenched people. It's not something just by you know,

2476
02:09:29.319 --> 02:09:32.880
<v Speaker 4>off the that just happened in the last few years. Dave,

2477
02:09:33.279 --> 02:09:38.840
<v Speaker 4>what do you have to say about tipping? Go ahead, Dave, Dave,

2478
02:09:39.159 --> 02:09:42.600
<v Speaker 4>you know, can you hear me? Yes?

2479
02:09:42.680 --> 02:09:42.880
<v Speaker 22>Sir?

2480
02:09:44.119 --> 02:09:47.640
<v Speaker 24>Okay, So my pet Peeve. You know, I just went

2481
02:09:47.720 --> 02:09:51.399
<v Speaker 24>to a sporting event this last weekend and no cash anywhere.

2482
02:09:51.600 --> 02:09:54.800
<v Speaker 24>It's all credit cards. And they used those little coos

2483
02:09:54.840 --> 02:10:01.560
<v Speaker 24>displays and I've got a beer for ten dollars and

2484
02:10:01.640 --> 02:10:05.399
<v Speaker 24>sixty five cent. It took them all of twenty seconds

2485
02:10:05.399 --> 02:10:08.039
<v Speaker 24>to tap it. And when you go to the next screen,

2486
02:10:08.760 --> 02:10:11.359
<v Speaker 24>it starts at how much would you like to tip?

2487
02:10:11.439 --> 02:10:15.279
<v Speaker 24>Eighteen percent, twenty percent or twenty two percent. It's like,

2488
02:10:15.760 --> 02:10:18.960
<v Speaker 24>so my ten dollars beer becomes thirteen dollars when it's

2489
02:10:18.960 --> 02:10:23.039
<v Speaker 24>over if I put it right here twenty percent? What

2490
02:10:25.119 --> 02:10:28.159
<v Speaker 24>I why not started it five or ten percent? For

2491
02:10:28.239 --> 02:10:30.439
<v Speaker 24>a service like pouring a dang beer?

2492
02:10:31.840 --> 02:10:34.520
<v Speaker 4>You shouldn't. It's crazy, you know, we just know what

2493
02:10:34.560 --> 02:10:37.279
<v Speaker 4>he means. There are people. There are people that hand

2494
02:10:37.319 --> 02:10:39.520
<v Speaker 4>you a bottle of water out of a display and

2495
02:10:39.680 --> 02:10:42.680
<v Speaker 4>have a tip on it, or they they grab a

2496
02:10:42.720 --> 02:10:45.600
<v Speaker 4>bagel that's presliced and put it in a bag for you.

2497
02:10:46.000 --> 02:10:49.880
<v Speaker 4>I mean, really, I do agree that is it is weird.

2498
02:10:50.319 --> 02:10:53.199
<v Speaker 4>There are people who are doing prepared items and just

2499
02:10:53.279 --> 02:10:57.319
<v Speaker 4>handing them to you. It does feel like a wasted tip.

2500
02:10:57.560 --> 02:10:59.319
<v Speaker 4>I still do it. I'll be honest with you. I

2501
02:10:59.359 --> 02:11:03.239
<v Speaker 4>still do it, so do I I don't know. How

2502
02:11:03.319 --> 02:11:07.399
<v Speaker 4>did you find a ten dollars beer? Why is that cheap? No,

2503
02:11:07.560 --> 02:11:08.720
<v Speaker 4>it sounds expensive.

2504
02:11:10.600 --> 02:11:12.920
<v Speaker 10>You're gonna pay fourteen sixteen bucks?

2505
02:11:13.000 --> 02:11:15.479
<v Speaker 4>Oh with ballerina? Do you know how much I paid

2506
02:11:15.720 --> 02:11:19.479
<v Speaker 4>for grilled cheese at an avalanche game? Fifteen dollars thirty

2507
02:11:19.479 --> 02:11:27.479
<v Speaker 4>five bucks. Eighteen bucks for grilled cheese eighteen bucks? Yeah?

2508
02:11:27.520 --> 02:11:27.760
<v Speaker 2>Wow?

2509
02:11:28.199 --> 02:11:31.920
<v Speaker 4>Anyway, you know, listen you what the hell? I mean?

2510
02:11:32.079 --> 02:11:33.720
<v Speaker 4>Where did it get to be like that? Though?

2511
02:11:33.960 --> 02:11:36.319
<v Speaker 10>Yeah, a bottle of water is like four dollars and

2512
02:11:36.359 --> 02:11:37.439
<v Speaker 10>seventy five cents?

2513
02:11:37.680 --> 02:11:40.520
<v Speaker 4>Yeah, three oh three seven one three talks seven and

2514
02:11:40.560 --> 02:11:42.600
<v Speaker 4>three two five five. You know, recently I had an

2515
02:11:42.600 --> 02:11:45.960
<v Speaker 4>interest in non alcohol right. They have something now a

2516
02:11:46.000 --> 02:11:50.279
<v Speaker 4>lot of bars are doing called mocktails. Yeah. So I

2517
02:11:50.319 --> 02:11:52.960
<v Speaker 4>looked at one of the mocktails that was a mohito

2518
02:11:53.079 --> 02:11:56.199
<v Speaker 4>or something, and and they even really try to make

2519
02:11:56.239 --> 02:11:58.560
<v Speaker 4>it have a little liquory after taste, but they don't

2520
02:11:58.560 --> 02:12:04.520
<v Speaker 4>put liquor in. So the mocktail was eighty five or

2521
02:12:04.600 --> 02:12:07.880
<v Speaker 4>ninety percent of what the regular cocktails. They think. Come on, man, totally,

2522
02:12:07.880 --> 02:12:11.039
<v Speaker 4>how dare you your fifteen bucks for a drink in

2523
02:12:11.119 --> 02:12:14.439
<v Speaker 4>thirteen ninety five for the mocktail? I mean the mocktails

2524
02:12:14.439 --> 02:12:17.359
<v Speaker 4>should be you know, no, I didn't get it, but

2525
02:12:17.399 --> 02:12:19.800
<v Speaker 4>I mean I thought that was weird. That is weird.

2526
02:12:19.840 --> 02:12:21.600
<v Speaker 4>And do they have wine that's not I hear how

2527
02:12:21.600 --> 02:12:24.760
<v Speaker 4>they have wine now that doesn't have alcohol? I've had it? Really,

2528
02:12:24.800 --> 02:12:26.279
<v Speaker 4>does it taste anything like wine?

2529
02:12:26.359 --> 02:12:27.760
<v Speaker 10>That can't possibly be any good?

2530
02:12:28.000 --> 02:12:29.880
<v Speaker 4>No? I mean, what does it taste like? The wine?

2531
02:12:29.920 --> 02:12:32.159
<v Speaker 9>Didn't it could be the wine I taste that wasn't

2532
02:12:32.239 --> 02:12:35.960
<v Speaker 9>very good. But the alcohol free beers are pretty good. Really, yeah,

2533
02:12:36.000 --> 02:12:36.920
<v Speaker 9>I get those once.

2534
02:12:36.760 --> 02:12:39.119
<v Speaker 4>In a while. They're totally alcohol free.

2535
02:12:39.199 --> 02:12:42.039
<v Speaker 14>Surely temples are pretty they're close though they're almost zero,

2536
02:12:42.119 --> 02:12:42.880
<v Speaker 14>they're very close.

2537
02:12:42.960 --> 02:12:46.920
<v Speaker 4>Surely Shirley temples. Of course, they're not without liquor.

2538
02:12:46.960 --> 02:12:48.760
<v Speaker 10>Anyway, that's the original mocktail.

2539
02:12:49.199 --> 02:12:52.119
<v Speaker 4>Oh, that's the original mocktail. Okay, cool, you're right, it is.

2540
02:12:53.159 --> 02:12:56.439
<v Speaker 4>And so it would be fun to see what you

2541
02:12:56.479 --> 02:12:59.439
<v Speaker 4>could come up with like a margarita or they used.

2542
02:12:59.359 --> 02:13:02.520
<v Speaker 10>To call them Virgin Dakrase, but instead of charging three

2543
02:13:02.560 --> 02:13:03.800
<v Speaker 10>bucks now they charged thirteen.

2544
02:13:04.199 --> 02:13:08.800
<v Speaker 4>They do they do anyway, Phil, Phil, can you update us?

2545
02:13:08.840 --> 02:13:10.720
<v Speaker 4>What was the problem you were calling in about?

2546
02:13:11.720 --> 02:13:11.920
<v Speaker 21>Well?

2547
02:13:11.960 --> 02:13:14.560
<v Speaker 5>I called in the other day about the water damage

2548
02:13:14.600 --> 02:13:17.600
<v Speaker 5>and I was having trouble with home site insurance.

2549
02:13:18.319 --> 02:13:21.720
<v Speaker 4>Yeah, your insurance company, and what I guess what we

2550
02:13:21.840 --> 02:13:26.439
<v Speaker 4>said was believed. They claimed they never got the estimate

2551
02:13:26.479 --> 02:13:28.119
<v Speaker 4>from his contract.

2552
02:13:27.720 --> 02:13:28.359
<v Speaker 2>Right years ago.

2553
02:13:28.399 --> 02:13:30.960
<v Speaker 4>I think, yeah, Mark, Yes, sir.

2554
02:13:32.760 --> 02:13:37.119
<v Speaker 5>Tom. So while we were on the air the other day,

2555
02:13:40.319 --> 02:13:47.159
<v Speaker 5>my wife's email. She looked, and they're sending me a check.

2556
02:13:47.399 --> 02:13:49.199
<v Speaker 5>So they must have heard you.

2557
02:13:51.960 --> 02:13:53.560
<v Speaker 4>Yeah, they we're powerful.

2558
02:13:53.640 --> 02:13:56.399
<v Speaker 17>I was working with the over the variety about it.

2559
02:13:57.079 --> 02:13:59.000
<v Speaker 4>Yeah, and we're all going to take credit.

2560
02:13:59.079 --> 02:14:06.479
<v Speaker 14>Did you reach out, Bob, you to Mark one?

2561
02:14:06.520 --> 02:14:09.239
<v Speaker 4>Yeah? I think Suzanne handled it.

2562
02:14:09.479 --> 02:14:11.560
<v Speaker 17>I called Kelsey at home.

2563
02:14:14.039 --> 02:14:16.199
<v Speaker 14>So what's the update too, Phil, Did we get it

2564
02:14:16.239 --> 02:14:17.520
<v Speaker 14>handled for you?

2565
02:14:18.079 --> 02:14:23.680
<v Speaker 5>Not really they didn't. Well, no, they're sending me a check,

2566
02:14:24.039 --> 02:14:27.359
<v Speaker 5>but they ain't going to be enough. But anyways, I

2567
02:14:27.439 --> 02:14:29.359
<v Speaker 5>was going to have Chopper.

2568
02:14:30.359 --> 02:14:31.840
<v Speaker 4>We told you to call Matt.

2569
02:14:33.560 --> 02:14:37.039
<v Speaker 5>No, no, Chopper was going to call Jeff at UH

2570
02:14:38.079 --> 02:14:43.159
<v Speaker 5>at Handyman Connection, and I'm wanting to know what ya

2571
02:14:43.520 --> 02:14:49.800
<v Speaker 5>doc found out what the estimate there was, because I

2572
02:14:49.840 --> 02:14:50.960
<v Speaker 5>can't find that out.

2573
02:14:51.720 --> 02:14:56.439
<v Speaker 17>Huh uh, Phil, this is BO I did give. I'm

2574
02:14:56.479 --> 02:14:58.239
<v Speaker 17>the one that called.

2575
02:14:57.439 --> 02:14:57.560
<v Speaker 22>Uh.

2576
02:14:58.720 --> 02:14:59.239
<v Speaker 5>I'm sorry.

2577
02:15:00.199 --> 02:15:03.239
<v Speaker 17>I called Handyman Connection. Talk to Jeff.

2578
02:15:04.640 --> 02:15:08.399
<v Speaker 18>He has submitted the estimate to repair to do the

2579
02:15:08.439 --> 02:15:12.279
<v Speaker 18>construction on your basement to Kelsey at Home Side Insurance.

2580
02:15:12.840 --> 02:15:15.720
<v Speaker 18>So and I then put a call in to Kelsey

2581
02:15:15.880 --> 02:15:18.720
<v Speaker 18>to make sure that she received the estimate, but she

2582
02:15:18.760 --> 02:15:19.520
<v Speaker 18>has not got back.

2583
02:15:19.640 --> 02:15:21.560
<v Speaker 4>So he called in to talk to Tom. Then You

2584
02:15:21.640 --> 02:15:23.560
<v Speaker 4>talked to Mark, and then Mark told him to talk

2585
02:15:23.600 --> 02:15:25.439
<v Speaker 4>to Bo. Then Bo told him to talk.

2586
02:15:25.319 --> 02:15:28.760
<v Speaker 14>To Kelsey, and then Mark reiterated to reach out to

2587
02:15:29.439 --> 02:15:32.800
<v Speaker 14>a public adjuster. And then Bo called the bank, talked

2588
02:15:32.800 --> 02:15:35.680
<v Speaker 14>to Sherry. Sherry talked to her boss, Phil, who sent

2589
02:15:35.760 --> 02:15:36.319
<v Speaker 14>you a check.

2590
02:15:37.039 --> 02:15:37.880
<v Speaker 4>Makes perfect sense.

2591
02:15:39.560 --> 02:15:48.720
<v Speaker 5>God estimate was at at Connection.

2592
02:15:49.079 --> 02:15:54.159
<v Speaker 18>Okay, you uh, you got two estimates. Handyman Connection was

2593
02:15:54.199 --> 02:15:58.880
<v Speaker 18>twenty seven dollars and the ACE Connection estimate was twenty

2594
02:15:58.920 --> 02:15:59.600
<v Speaker 18>one thousand.

2595
02:16:00.159 --> 02:16:00.399
<v Speaker 2>Dang.

2596
02:16:00.640 --> 02:16:01.439
<v Speaker 4>That's a lot of dune.

2597
02:16:01.920 --> 02:16:05.079
<v Speaker 17>Now I did not contact a contacted Jeff.

2598
02:16:06.119 --> 02:16:10.560
<v Speaker 5>Okay, so they're sending me name of twenty six thousand,

2599
02:16:12.880 --> 02:16:19.159
<v Speaker 5>So I think what happened Tom and Mark they heard

2600
02:16:19.239 --> 02:16:20.920
<v Speaker 5>this and they said, hey.

2601
02:16:21.199 --> 02:16:25.920
<v Speaker 14>Now what happened was Bo called them literally Bo called them.

2602
02:16:26.119 --> 02:16:29.479
<v Speaker 5>Uh huh, And that's what happened.

2603
02:16:29.920 --> 02:16:33.319
<v Speaker 14>By the way, he's getting twenty six No matter, no

2604
02:16:33.319 --> 02:16:35.639
<v Speaker 14>matter what, we're going to get Bob logan in boss.

2605
02:16:35.799 --> 02:16:39.479
<v Speaker 5>I don't think it's enough, uh for the damage?

2606
02:16:39.520 --> 02:16:44.479
<v Speaker 14>And if an insurance Phil, if an insurance company says

2607
02:16:44.600 --> 02:16:48.680
<v Speaker 14>they owe you money, but you're arguing on how much money,

2608
02:16:49.000 --> 02:16:51.479
<v Speaker 14>you call Matt it Paragon.

2609
02:16:51.040 --> 02:16:54.440
<v Speaker 4>Services, Okay, I will do that. There we go it.

2610
02:16:55.799 --> 02:16:57.399
<v Speaker 5>Tom, I don't know if you want to get your

2611
02:16:57.479 --> 02:16:58.440
<v Speaker 5>dinger out or not.

2612
02:17:00.120 --> 02:17:01.239
<v Speaker 17>Well it's not.

2613
02:17:01.520 --> 02:17:03.600
<v Speaker 4>Get it out, but not for just anybody? What is

2614
02:17:03.879 --> 02:17:06.079
<v Speaker 4>tell me what this? What? What's the thinger for what

2615
02:17:06.120 --> 02:17:06.959
<v Speaker 4>we're doing so far?

2616
02:17:07.079 --> 02:17:07.520
<v Speaker 2>You mean for.

2617
02:17:09.040 --> 02:17:11.120
<v Speaker 5>Ya what we're doing for bowl?

2618
02:17:11.200 --> 02:17:12.159
<v Speaker 2>And you know?

2619
02:17:12.440 --> 02:17:15.239
<v Speaker 5>And what happened that? Uh?

2620
02:17:15.639 --> 02:17:17.520
<v Speaker 4>Hey, Phil, what's your favorite drink?

2621
02:17:20.280 --> 02:17:23.479
<v Speaker 5>I don't drink anymore? But it was Jack Daniels Jack?

2622
02:17:23.520 --> 02:17:24.639
<v Speaker 4>Okay, Jack.

2623
02:17:25.920 --> 02:17:27.360
<v Speaker 5>I don't agree anything else.

2624
02:17:27.680 --> 02:17:31.879
<v Speaker 4>Tom's like I used to drink Jack Daniels. No, I

2625
02:17:31.920 --> 02:17:34.639
<v Speaker 4>never liked it. Yeah, you would drink it with dya Koch. First,

2626
02:17:34.840 --> 02:17:37.520
<v Speaker 4>I was never I was I was never really well

2627
02:17:37.600 --> 02:17:40.159
<v Speaker 4>now and then I was never really a heavy drinker

2628
02:17:40.200 --> 02:17:41.000
<v Speaker 4>of liquor.

2629
02:17:41.440 --> 02:17:44.879
<v Speaker 5>But do you remember I called you a wild back?

2630
02:17:45.000 --> 02:17:48.760
<v Speaker 5>I don't know. It might have been seven eight years ago, Tom,

2631
02:17:49.319 --> 02:17:54.760
<v Speaker 5>I told you about the the problem I'm had, I

2632
02:17:54.799 --> 02:17:55.840
<v Speaker 5>was having, and.

2633
02:17:58.200 --> 02:17:59.959
<v Speaker 4>He's got a mind like a steel trap.

2634
02:18:00.959 --> 02:18:04.319
<v Speaker 5>No, I remember exactly what it was. I think you.

2635
02:18:04.399 --> 02:18:06.959
<v Speaker 4>Remember exactly what it was. But yeah, we don't know

2636
02:18:07.000 --> 02:18:10.120
<v Speaker 4>what I would remember, Phil, Phil, give me a general idea.

2637
02:18:11.760 --> 02:18:14.159
<v Speaker 5>Well, I lost my wallet up in the mountains.

2638
02:18:14.360 --> 02:18:17.239
<v Speaker 4>That's it. Go ahead, Tom, and I.

2639
02:18:19.879 --> 02:18:23.559
<v Speaker 5>No, no, no, no. I told Tom at that time

2640
02:18:24.559 --> 02:18:26.680
<v Speaker 5>that there was a guy I met up there that

2641
02:18:26.799 --> 02:18:30.840
<v Speaker 5>had my first name, my middle name, and my last name.

2642
02:18:32.959 --> 02:18:35.399
<v Speaker 4>Okay, did he give it back? Yeah?

2643
02:18:35.600 --> 02:18:39.520
<v Speaker 5>No. I found the wallet the year after. I laid

2644
02:18:39.559 --> 02:18:43.440
<v Speaker 5>it down and buried it by a rock, and I

2645
02:18:43.479 --> 02:18:44.000
<v Speaker 5>remember that.

2646
02:18:44.040 --> 02:18:46.159
<v Speaker 13>Why did you bury it?

2647
02:18:46.280 --> 02:18:46.799
<v Speaker 5>Anyways?

2648
02:18:46.920 --> 02:18:49.079
<v Speaker 4>Wait a minute, you said you lost your wallet. Now

2649
02:18:49.079 --> 02:18:51.159
<v Speaker 4>you're telling me you buried it. And what did I

2650
02:18:51.399 --> 02:18:52.520
<v Speaker 4>tell you to do with all this?

2651
02:18:53.440 --> 02:18:55.879
<v Speaker 5>Wait a minute, lost, I thought I lost it.

2652
02:18:56.239 --> 02:18:59.760
<v Speaker 4>I thought, that's back when he drank Jack Daniels.

2653
02:19:00.040 --> 02:19:01.120
<v Speaker 10>That's back when you drank it.

2654
02:19:01.239 --> 02:19:04.120
<v Speaker 4>That's what the j that's Jack Daniels talking there. So

2655
02:19:04.280 --> 02:19:07.000
<v Speaker 4>you thought you lost it, then you remembered you buried it.

2656
02:19:08.000 --> 02:19:12.000
<v Speaker 5>Yeah, you told me, Tom, I remember you telling me

2657
02:19:12.319 --> 02:19:15.559
<v Speaker 5>what You asked me what I was drinking.

2658
02:19:16.559 --> 02:19:19.920
<v Speaker 4>Huh right, I see, okay, I was pretty perceptive at

2659
02:19:19.959 --> 02:19:20.200
<v Speaker 4>the time.

2660
02:19:20.239 --> 02:19:23.000
<v Speaker 14>How did you happen to realize you buried it and

2661
02:19:23.040 --> 02:19:26.440
<v Speaker 14>then you found it a year later though I'm dying, Well,

2662
02:19:26.959 --> 02:19:27.440
<v Speaker 14>I don't know.

2663
02:19:27.600 --> 02:19:29.600
<v Speaker 4>That's a weird story, but we don't have time for

2664
02:19:29.719 --> 02:19:31.600
<v Speaker 4>right now. Hold on, we got more coming up on

2665
02:19:31.639 --> 02:19:32.559
<v Speaker 4>The Troubleshooter Show.