Speaker 1: Come in Side, Coming side. Oh my god, you hate
Speaker 1: this song? Is that correct?
Speaker 2: I do hate this song? I like it, but it's
Speaker 2: very fitting. Will this show ever end? The snow? The
Speaker 2: snow will ever in?
Speaker 1: I will say that most of the streets I've been
Speaker 1: on our bone dry. Good job public works, whoever the
Speaker 1: hell does that?
Speaker 2: I want to say, yeah, public works, but also Jtown
Speaker 2: public Works, Jimmy jam.
Speaker 3: Sat Matthew's is better. But that's cool.
Speaker 2: So currently it's eight.
Speaker 3: Listen to.
Speaker 1: By the way, yes you listening to Tell the White
Speaker 1: Show on news radio eight forty whas right now on
Speaker 1: the Brownsboro exit. That's where the New VA hospitals they
Speaker 1: have closed down eastbound and westbound.
Speaker 3: Yay for everyone in Louisville.
Speaker 1: So if that's still down, there was wires across now
Speaker 1: they have to.
Speaker 3: I know this because you know, I'm married to Saint
Speaker 3: Matthew's city council person.
Speaker 2: Pretty powerful.
Speaker 3: Oh yeah, she told me that.
Speaker 1: She goes you have to turn the power off wherever
Speaker 1: that is, cut it down, shut it, shut it down.
Speaker 2: Now, if I could just intervene for a second, yes,
Speaker 2: former President Bush, it's being in my best interest. Whenever
Speaker 2: there's an electric wire on the road to not touch it. Okay,
Speaker 2: thank you advice.
Speaker 3: I think the power lines had to whatever. Ak R.
Speaker 3: You are all right?
Speaker 1: So that is so they're gonna have to turn the power
Speaker 1: off and then get the wires on. So how you
Speaker 1: know it's going It's like a stallone movie. Just stay
Speaker 1: in your car.
Speaker 3: Don't panic.
Speaker 1: But I'll have if I mean eight am or whenever
Speaker 1: this happens, seventh eight am, whenever this happened.
Speaker 2: Is it from the construction site?
Speaker 3: That's a good question, said, I don't know that. I
Speaker 3: don't know that.
Speaker 1: I don't I'm assuming ice on wires and the wires
Speaker 1: came down, That's what I'm You know, you.
Speaker 2: Need to call then who the Wichita lineman?
Speaker 4: Ah?
Speaker 2: Oh, I am the lineman for the dow.
Speaker 5: So if you're coming out of Oldham County like I did,
Speaker 5: I normally come River Road all the way.
Speaker 3: River Road is not very good.
Speaker 5: I haven't even tried it for a few days, so
Speaker 5: I was gonna come all the way up to seventy
Speaker 5: one to get on there right where the power lines
Speaker 5: are done. I managed to get through and get on
Speaker 5: seventy one, but it's a long wait. So if you're
Speaker 5: coming out of Oldham County River Road's not very good.
Speaker 5: You may want to get on the Gene Snyder and
Speaker 5: take that seventy one all the way in.
Speaker 1: Oh reason, sorry, the reason that that's busy is because
Speaker 1: that's people going downtown. But it's seventy one. You cut
Speaker 1: off to seventy one yet.
Speaker 2: Then that must have been what I was dealing with today,
Speaker 2: because all week coming to the studio, I flew down
Speaker 2: here like twelve fifteen minutes top. This morning sixty four
Speaker 2: I start getting backed up, right, Yeah, what happened Ken's lane?
Speaker 2: So it must be the extra people stitch to your
Speaker 2: own seventy one.
Speaker 5: Row getting back to normal. Day one it was like
Speaker 5: hydrogen bomb traffic. Yeah, and day two was like COVID traffic.
Speaker 5: And now we're getting kind of back to normal.
Speaker 2: Well, JCPS is out today, right, yes.
Speaker 3: And that'll be out tomorrow again.
Speaker 1: Trinity High School, I know for sure, has canceled Friday also.
Speaker 2: So I think JCPS will return on February seventeenth.
Speaker 1: All right, So at ten o'clock we are going to
Speaker 1: go to ABC News and a special report honoring former
Speaker 1: President Jimmy Carter and his funeral. I don't know the
Speaker 1: rundown of who's speaking sometimes. Is it mostly relatives or
Speaker 1: is it former presidents?
Speaker 3: I don't know. I got a combination all of the above.
Speaker 2: Okay, can you imagine the nightmare that that is for
Speaker 2: secret service having?
Speaker 3: You know, I think Ricky Gervais is going to open things.
Speaker 1: I mean Biden can't talk. No, I mean that's a
Speaker 1: double statement. Can't talk today and he can't talk in general.
Speaker 1: I know, Dave, you Sawways speak yesterday.
Speaker 5: Oh he made he was in Los Angeles already, so
Speaker 5: we didn't fly there to be with the victims or
Speaker 5: say anything. And he essentially came out and said, hey,
Speaker 5: so you know, thoughts and prayers, and I heard from
Speaker 5: my grant son and we thought their house burned down.
Speaker 3: And then we got a cutch Okay, we got.
Speaker 5: A call and it it's fine, and oh, hey, I'm
Speaker 5: a great granddad just found out.
Speaker 3: Boy.
Speaker 1: Uh so he I'm sure they're not going to parade
Speaker 1: him up there. There's no possible way. So and and
Speaker 1: we just had former President Bush. That would be a
Speaker 1: great that would be a great person to talk. That's
Speaker 1: what he's great at. Really, he's really become he's an
Speaker 1: artist now.
Speaker 2: He's a guy you want to get a beer with.
Speaker 1: Yeah, you see him what you look over in a
Speaker 1: Houston game, baseball game and thenerever he is sitting.
Speaker 2: So I picked up the phone. I said to him,
Speaker 2: I said, I said, shad him. We're gonna get you
Speaker 2: asked in a spider hoo. Oh my gosh, tell another one, mister,
Speaker 2: uh J. Robert Stivers is on TV. Yes, Senator, he's
Speaker 2: wearing a Monday night football headset.
Speaker 1: Yeah, we love Robert Steivers. I don't know what the
Speaker 1: hell he's talking about. I'm I'm had to get to
Speaker 1: this yesterday and he's the Senate president.
Speaker 2: That way president. I met to get to this yesterday,
Speaker 2: but I didn't. But I'm gonna do it now. Bill
Speaker 2: Murray's coming to town or did I do this? No,
Speaker 2: I didn't do this. Bill Murray's coming to town.
Speaker 3: We talked about it. Yeah, all Zemer is real.
Speaker 2: Hey, I mentioned that Bill Murray's coming to town.
Speaker 1: I know.
Speaker 2: OK. Yeah, So I'm scrawling through and I got served
Speaker 2: an ad Bill Murray coming to the Louisville Palace Theater.
Speaker 3: I didn't know he did stand up.
Speaker 2: I didn't neither, So immediately I text you say, Hey, dude,
Speaker 2: Bill Murray's coming. I didn't know he did stand up us.
Speaker 2: Neither did I. So I looked it up because I'm
Speaker 2: getting served from stub Hub. So I looked it up,
Speaker 2: and evidently it's like a karaoke tour. He's not good.
Speaker 2: He's not doing stand up. He's he's still like karaoke.
Speaker 3: He's just like a Charlie Sheen one man show is stupid.
Speaker 2: No, he's backed by a band. I didn't. I didn't
Speaker 2: dive too much into it, but I will.
Speaker 3: The only thing he did was when he did the lounge.
Speaker 2: Yeah, I mean he's Bill Murray.
Speaker 3: I mean you.
Speaker 2: People show up no matter what he does.
Speaker 1: I've seen some of the most brilliant careers at the
Speaker 1: end go out like.
Speaker 2: Well you know what I started to say, but not
Speaker 2: Bill Murray. And then I reflect back that last movie
Speaker 2: I watched of.
Speaker 3: It, Yeah it was terrible.
Speaker 2: It was horrible.
Speaker 3: The one with the aliens, Yeah, it was awful.
Speaker 2: The premise was zombies in a small Town. I love
Speaker 2: zombie movies.
Speaker 3: They wrote Bill Murray.
Speaker 1: That every scene is supposed to be funny, and there
Speaker 1: were not one funny line or scene in the entire
Speaker 1: hour and a half. I was like, but you can't
Speaker 1: stop watching it because you're waiting for the funny, like
Speaker 1: give me one line, give me one funny line, all
Speaker 1: the way to the end, all the way to the end,
Speaker 1: and you just.
Speaker 3: Go, okay, Yeah, that was uh that was kind of same.
Speaker 3: Look what I found.
Speaker 1: See, kids don't even know what they're missing. While my
Speaker 1: parents used to walk into a lounge by the way
Speaker 1: in a hotel that.
Speaker 3: What was that about?
Speaker 1: I don't know, walk right upstairs and kidding me, I
Speaker 1: guess there'd be lots of plants, and who the hell
Speaker 1: is Jerry Green?
Speaker 3: So uh so they would.
Speaker 1: You'd go to a go do, drive to a hotel
Speaker 1: and you would walk into the lounge and a guy
Speaker 1: would have a piano singing whatever whatever, and it was
Speaker 1: and the carpet was weird, the leather button tucked leathers barstools,
Speaker 1: and the glasses for the booze were really small.
Speaker 3: It was probably as Jerry Green. He opened with this
Speaker 3: one a lot.
Speaker 1: Fine, You knew Jerry Green? Yes, Oh, I didn't know that.
Speaker 1: I didn't know he was a real person. Jerry Green
Speaker 1: was the name of the lounges in all of these
Speaker 1: holiday inns, all over town.
Speaker 3: No, it was a man.
Speaker 2: Yeah, it was the band. It was a hell of
Speaker 2: It was a hell of a band.
Speaker 3: I thought the name of the lounge was the Jerry
Speaker 3: Jerry Jerry Green.
Speaker 2: It was one hell of a band.
Speaker 3: Uh.
Speaker 1: Is he still alive? Can we find that out? Can
Speaker 1: someone go go get me Jerry Green? Hey, get me
Speaker 1: Green on the phone.
Speaker 6: Now.
Speaker 5: He used to have the lounge up there at the
Speaker 5: waters and it's now a fresh market and all that stuff.
Speaker 3: Then he was in the Breckinridge In or over there.
Speaker 2: It is, That's where I saw. I'm Breckenridge In and
Speaker 2: then no flight to the game. And then he was
Speaker 2: over off Newburgh. It was almost like he was following us.
Speaker 2: And then he was over off the one off Newburgh.
Speaker 2: He was a Jerry was a Jerry one lounge. Yeah.
Speaker 5: The last time I got sick drinking was outside of
Speaker 5: Jerry Green on my wife's fiftieth birthdays.
Speaker 3: Who knew? What a sweet story. But an American boy
Speaker 3: and his girl.
Speaker 2: You talked about Robert Goulay. Do you remember the time,
Speaker 2: And Dave, I don't know if you remember this or not,
Speaker 2: but I went to uh get my hair cut because
Speaker 2: this girl was hot shocking. And she talked me into
Speaker 2: dyeing my hair black. And she died my beard black,
Speaker 2: my eyebrows, my hair black. And at the time when
Speaker 2: I was in the barber chair, I'm like, anything you want, Okay,
Speaker 2: I thought, Yeah, it's gonna take me longer, so I'll
Speaker 2: be hanging out with her longer. Yeah, I'm in there.
Speaker 3: It's a special guy to get you to change your
Speaker 3: hair color.
Speaker 2: So so the next morning I woke up and I'll
Speaker 2: look in the mirror. I said, oh, what have I done.
Speaker 2: I can either take myself out or I can go
Speaker 2: to work. And I struggled with that for forty five minutes.
Speaker 3: It's shocking to hear you have impulse issues. Okay, you
Speaker 3: mentioned Robert Goule, remember these.
Speaker 2: Hey, uh, I will say this what Jip Sowbo from
Speaker 2: the Louisville Bats. The band was known as Jerry Green
Speaker 2: and Friends. Is I get me Jerry Green's stat.
Speaker 1: With stat mean I'm not sure right right now? Okay,
Speaker 1: I will tell you. I will tell you that we
Speaker 1: forget the Rick Patino. Kentucky fever wasn't just here. Nationwide,
Speaker 1: people like, what the heck is going on at Kentucky?
Speaker 1: You got Robert Goulay singing songs about you. Yeah, it's
Speaker 1: pretty cool. Right, Even as a Louwell fan, I was like,
Speaker 1: that's pretty cool what they're doing. It's pretty cool, all right.
Speaker 1: The heat is annoying and can be uncomfortable, but cold
Speaker 1: is painful.
Speaker 2: Like I'd rather have the heat.
Speaker 3: I'd rather have heat all day.
Speaker 2: Coming from a guy that walks away, I'm naked as
Speaker 2: soon as he gets home.
Speaker 1: Could have done without that. Yeah, but we it's not
Speaker 1: just today and tonight. It's gonna be tonight too. It's
Speaker 1: gonna be freezing cold and then snow comes in tomorrow,
Speaker 1: so watch out. But you want to keep an eye
Speaker 1: on that feels like temperature too.
Speaker 2: Yeah, I'm ready for a warm front.
Speaker 3: So again, Jimmy Carter, ten o'clock. I think they're gonna
Speaker 3: go an hour.
Speaker 2: No, there's no way, there's no way that all these
Speaker 2: political figures are gonna get up there and get it
Speaker 2: wrapped in an hour.
Speaker 3: Let's make it interesting.
Speaker 2: It's bad on it, Okay, fine, I say it hour
Speaker 2: forty five, No, okay, I'll sit the over.
Speaker 1: Under, okay, over under at an hour thirty under. Really,
Speaker 1: I was gonna send a time. I think well, I
Speaker 1: think an hour four minutes. I can't I can commit
Speaker 1: to a time, but I'll do wonder.
Speaker 2: I'll go five bucks under, I'll go five bucks overway.
Speaker 2: If you want to get it on this no, come on,
Speaker 2: come on, Magan, a little action on the show.
Speaker 5: It's gonna go over a. ABC does plan is an
Speaker 5: anchored one hour special. Other networks and outlets are going
Speaker 5: for two. So will ABC adjust their plan?
Speaker 3: We don't know.
Speaker 5: Check back in at ten if you don't, I'm sorry
Speaker 5: eleven if you don't plan on listening.
Speaker 2: Anybody has a plan until they get hit in the math.
Speaker 2: Thank you, Thank you, bad.
Speaker 3: Mike kist athletic with what is bad Tony even Netty
Speaker 3: taking the under over?
Speaker 4: Hey?
Speaker 2: Perhaps, as sister, we like to watch the presidential funeral
Speaker 2: of Jimmy Cobby with me? I think it would be
Speaker 2: well over an hour.
Speaker 3: How about bad John Wayne over and under?
Speaker 2: Well, in my day we would just dig a O
Speaker 2: and stick the president in it. It took five minutes.
Speaker 3: Wow, he im.
Speaker 2: That deserves a little bit more of a didn't define
Speaker 2: service in that.
Speaker 1: Speaking of older actors, the funny thing not funny thing.
Speaker 1: If you're watching these pala stades, fires yesterday. The reporter
Speaker 1: doesn't know who Steve Gutenberg is. I know, so they
Speaker 1: think he The reporter is interviewing Steve Gutenberg as just
Speaker 1: a citizen on the road, and the anchors have to go,
Speaker 1: that's Steve Gutenberg, dude.
Speaker 3: Do you live around here, sir? Yes?
Speaker 2: No, because he started helping out people.
Speaker 1: Will he was, he was moving people's cars, and they
Speaker 1: had him on today because finally their networks were like
Speaker 1: Gutenberg's in the middle of this.
Speaker 2: Yes, get him on, and Steve Gutenberg did the show.
Speaker 2: He's a great guy. Remember, see was a great guy.
Speaker 3: He did twenty Minutes with us.
Speaker 1: He was one of the more popular actors for about
Speaker 1: fifteen years in the early eighties to early nineties.
Speaker 2: Yeah, three men in Abay.
Speaker 3: The Short Circuit. Short Circuit was a cute movie.
Speaker 2: Yes, won't get any older or well whenever. We still
Speaker 2: don't have those robots speaking of people not knowing who
Speaker 2: the other person is. So there's this band, Nappy Roots
Speaker 2: rap band. So I started to send this article to
Speaker 2: you guys, but I didn't. I read an article last night.
Speaker 2: It happened here in Kentucky. I don't know if it
Speaker 2: was a little overaware but he got one of the members.
Speaker 2: His name is like our prophet for this his stage name.
Speaker 2: And so he gets pulled over. I don't know what
Speaker 2: he was pulled over for, so I'm not gonna.
Speaker 3: Say that's a rap guy. Odds are.
Speaker 2: So he gets pulled over, and he has left Nappy
Speaker 2: Roots and evidently starting a solo career as our Prophet,
Speaker 2: and they're trying to get him, you know, to comply,
Speaker 2: and he keeps yelling at the cops I'm our profit.
Speaker 2: I'm our profit. I'm our profit. And the article because
Speaker 2: then the article is talking about this. This is the
Speaker 2: state trooper trooper recanting it. And the state trooper goes, well,
Speaker 2: we didn't know what the hell he was talking about.
Speaker 2: Is Kep young Man? I'm our profit? Well, can you
Speaker 2: exit the vehicle? I'm our profit.
Speaker 1: The longevity of being recognized in today's celebrity world is
Speaker 1: much shorter than it used to.
Speaker 3: Be in the old days. Yeah, and police love do
Speaker 3: you know who I am? Yeah? They love that. Pull
Speaker 3: that out of your pocket.
Speaker 2: I never used that, but do always let them know
Speaker 2: that you pay their salary.
Speaker 3: I've never heard you know who I am, but I've
Speaker 3: tried bribery you know what the.
Speaker 2: Worst is for me is when we go out somewhere
Speaker 2: to a party or go out to baron notes wherever,
Speaker 2: and somebody goes, hey, you know who this is? You
Speaker 2: know who this is? This is where I went. I'm like,
Speaker 2: please please, because every time they're like, we don't know
Speaker 2: who that is.
Speaker 1: I was I was getting in trouble by police and
Speaker 1: won't say why and uh and I had a pair
Speaker 1: of guns and Roses.
Speaker 3: Tickets in my pocket.
Speaker 1: Oh boy, So he walked away and I said, sir, sir,
Speaker 1: I was like, you seem to have dropped these tickets.
Speaker 2: You know, what do you do? He said? Tony went,
Speaker 2: He say, hey, Offsite, Hey, Offsite, these Magons guns and
Speaker 2: Roses tickets. You see them? These fell out of your pocket? Offsite?
Speaker 2: Are these mag guns and Rouses tickets? Are they you
Speaker 2: have guns and Roses tickets? Because I am confused? So
Speaker 2: you's assisted with the enjoy these. He took them, put
Speaker 2: it on the car and said do you want me
Speaker 2: to add bribery to your chargers?
Speaker 3: I go, no, we're good. Here Did he take the tickets? Eventually?
Speaker 3: After yes, he did.
Speaker 2: There's probably pissed at you because during that time when
Speaker 2: you were in rock radio, when Guns n' Roses was
Speaker 2: a concoct he would show actually up mid but actually
Speaker 2: would show up at like midnight.
Speaker 5: I know.
Speaker 1: But you couldn't get tickets and you had to you
Speaker 1: had to go to Crawl Girl staying out in lining
Speaker 1: in Freedom Hall.
Speaker 3: You couldn't get tickets.
Speaker 1: And that was one of the things cool things we
Speaker 1: had about Rocks being a rock DJs is that we
Speaker 1: had we had a pocket full of tickets.
Speaker 2: So I was just like mister, I will say, the
Speaker 2: last time I saw Guns and Roses. Hey, second time
Speaker 2: I get to a reference Glenn Campbell, he's saying wichital
Speaker 2: Lineman and knocked it out of the park.
Speaker 1: So that's the second time he's requested that. Dave, it's
Speaker 1: all up to you. Yes, all right, so let's do
Speaker 1: what we were Wait.
Speaker 2: So let's do baby joke of the day. I'll make
Speaker 2: it a short one.
Speaker 3: Is next Gen down or as I'm crazy? Dave, It's
Speaker 3: okay for me, jenoy next Gen A.
Speaker 2: There's a joke. There's three Jennifers. Wait to joke. Hey,
Speaker 2: foulas man my water with Susan?
Speaker 3: Would you do? Oh the Southern Comfort hot tub?
Speaker 2: No, different kind of hot water. I'm in trouble with
Speaker 2: her day. So last night she was away doing a
Speaker 2: little politic hobby she does, you know, And so I
Speaker 2: picked up her I pad and I see this audio
Speaker 2: book of.
Speaker 3: Hers she's listening to.
Speaker 2: I started listening as it sounded really interesting. Now I
Speaker 2: got to a part of confuse me. So I went
Speaker 2: to rewind it, and I accidentally deleted her audio book.
Speaker 2: Oh no, ze face, Now I'll never hear the end
Speaker 2: of it.
Speaker 3: That is your joke of the day, Night two thousand.
Speaker 1: What's it all, lineman, Get off the expressway if you're
Speaker 1: headed towards Brownsboro Road either direction, folks, all right, it's
Speaker 1: going to be backed up for a while.
Speaker 3: They're trying to get some wires out of the road.
Speaker 3: That's where you're hearing. Pop into lots of pasta and
Speaker 3: have a hot cup of Joe on a day like.
Speaker 5: This, or go to lunch and get some homemade soup
Speaker 5: if you're a fan like we are, of the Italian
Speaker 5: wedding soup with the big meatballs and the spinach that's
Speaker 5: always back in the freezer, The chicken noodles always back there,
Speaker 5: the curry, lentil that's.
Speaker 3: A vegan soup.
Speaker 5: My wife loves it. I even eat that, and I'm
Speaker 5: not a vegan. Hello, lots of pasta will take care
Speaker 5: of you with a hot panini too.
Speaker 3: Back after this on news radio eight forty WA Chance.
Speaker 3: But first, the simple body shop dot com.
Speaker 5: If you have some dings and dance, you're not going
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Speaker 3: You will love them. They're out there in Jaytown, Gene
Speaker 3: Snyder and Taylorsville Road. As we listen to Glenn Campbell, I.
Speaker 2: Am mad enough to admit when I'm wrong. When I
Speaker 2: got the judge wrong, I didn't have to do it
Speaker 2: on the show, but I brought it up, and I
Speaker 2: admit when I was wrong. Occasionally, every once in a while,
Speaker 2: you step in it. I step in it, and I
Speaker 2: go from zero to one hundred without getting the facts.
Speaker 2: That's what I did with RiverLink. And here's what the
Speaker 2: thing that the most disturbing party is when you find
Speaker 2: out that it was my fault. I felt horrible, But
Speaker 2: then when I called and I talked to him, the
Speaker 2: lady was so nice and they fixed it immediately and
Speaker 2: even even deducted the charge.
Speaker 3: Even though you're a jerk face.
Speaker 2: Yeah, yeah, so I feel horrible, but I wanted to
Speaker 2: apologize in person.
Speaker 4: Hello, dear friend.
Speaker 2: Yeah, okay, for.
Speaker 3: One hundred years.
Speaker 2: It's a long story. Longer. I got a bill. I
Speaker 2: thought it was incorrect. Come to find out it was
Speaker 2: my fault all along, some mis all good, it's all right,
Speaker 2: mistation made. But what made me feel worse is when
Speaker 2: I called they corrected it immediately, right, and she was
Speaker 2: so nice. Yep, and she even put a little disc content.
Speaker 4: There are solutions, there are answers, But we know, guys,
Speaker 4: and I say this with the greatest affection because you
Speaker 4: guys know, I think you're fantastic, awesome. What do we
Speaker 4: do when something happens and you know, life is busy,
Speaker 4: we all love it. Something happens, We get a bill
Speaker 4: and we're like what, I'm a riveling customer, Why am
Speaker 4: I getting a bill? And then we're like this can't
Speaker 4: be right. And so then you get a little mad.
Speaker 4: You set it aside and you're like, oh, that can't
Speaker 4: be right. Then what happens if you don't deal with it?
Speaker 4: You get another bill and that's where you were, and
Speaker 4: it goes frustrated it and you have a fee and
Speaker 4: you're like, what the heck? What's going on?
Speaker 2: So two things.
Speaker 4: You had a little frustration, right, yeah, right, so two things.
Speaker 2: When I realized it was my fault, yeah, I called
Speaker 2: you and apologized to you. And I wanted to apologize
Speaker 2: to you on the air. But I also wanted you
Speaker 2: bring you on the air because other people might not
Speaker 2: know that they have an issue with their transponder or
Speaker 2: their credit card, and you all will help them as well.
Speaker 4: Right, Oh, for heaven's sake, Yes, so the three of you.
Speaker 4: So you know you were on air a few weeks
Speaker 4: ago you had some perceived issues. Hated to hear that.
Speaker 4: But again, is anybody ever going to like tolling? No,
Speaker 4: nobody ever's going to say is the greatest thing ever.
Speaker 4: So you have an issue, you have a problem, and
Speaker 4: then you're like, well, this can't be right. And really, truly,
Speaker 4: it becomes all of the other things. Life is so busy.
Speaker 4: RiverLink is not at the very top of the list.
Speaker 4: You think you're in good shape, so you don't think
Speaker 4: you can that this can be right. You set it aside.
Speaker 4: The problem doesn't go away if you don't address it.
Speaker 4: Any issue, if it's if it's if it's our issue,
Speaker 4: if it's Riverlink's issue, we have to know so we
Speaker 4: can fix it. I'm not here to say that this
Speaker 4: is a perfect system, but I have been around long
Speaker 4: enough to know this. I've talked to so many people,
Speaker 4: and this is one of the reasons why I thought
Speaker 4: it was a great idea to come on. There are
Speaker 4: the ticky tacky things going on, there is an almost
Speaker 4: always a pretty easy solution. These three cases, all of them,
Speaker 4: you guys quickly unwound. I mean like right away we're
Speaker 4: able to say, hey, what's going on, and we figured
Speaker 4: out what the problem was. There were no RiverLink issues.
Speaker 4: It's just a matter of, hey, we made some goofs.
Speaker 4: We didn't know, we didn't know how the system works.
Speaker 3: Well, sometimes it's nobody's fault. Sometimes it's no one's fault. Yes,
Speaker 3: we just need to be addressed.
Speaker 1: And you said, no one likes you know, it's not
Speaker 1: the favorite thing they have tolds, but I do will say.
Speaker 1: I remember before Lincoln was built, and how I drive
Speaker 1: into Indiana was a nightmare because now I had to
Speaker 1: time it, like if after the show, having to go
Speaker 1: back across the bridge.
Speaker 3: I was like, honey, I'll see you in an hour.
Speaker 1: But now I've never since it's been built, I've had
Speaker 1: zero traffic jams on the Kennedy of the Lincoln. And
Speaker 1: that is and with my son at school Indiana, it is,
Speaker 1: it's it's awesome. So I definitely I want to pay
Speaker 1: because it's worth it to.
Speaker 4: Meest sense of the userphe and I will say this,
Speaker 4: this will blow your mind a little bit tony, because
Speaker 4: it is hard to remember what it was like before
Speaker 4: we had the Lincoln, before we had the East End.
Speaker 3: Like soronos, don't use the usage.
Speaker 4: Every that's driving eight miles plus downtown across the river
Speaker 4: because it didn't connect on the East End. Ten years
Speaker 4: it has been.
Speaker 3: Ten Oh my gosh, that is crazy.
Speaker 4: We opened the Lincoln at the end of fifteen and
Speaker 4: then the project was complete in twenty sixteen. So ten
Speaker 4: years since we've had the Lincoln. And if you remember,
Speaker 4: that's when we started working on the Kennedy. We own
Speaker 4: we had north and south traffic on the Lincoln. You
Speaker 4: don't even remember these things anymore. I swear we have
Speaker 4: thirteen lanes.
Speaker 1: Of the way down down, redid all these Sphetty junctions,
Speaker 1: like all these redid the whole Stetty junction. We forget
Speaker 1: how much of a nightmare having just the Kennedy both
Speaker 1: ways day were yeah.
Speaker 4: And there'ss and one other thing you know to mention
Speaker 4: quickly because people say all the time, oh, tolls, they've
Speaker 4: been around forever this has to be paid for. This
Speaker 4: was a two point three billion dollar project. It's just
Speaker 4: like when you when you buy a house, Dwhite. I mean,
Speaker 4: it would be great if you bought a two hundred
Speaker 4: and fifty thousand dollars house and they say that pay
Speaker 4: us two hundred and fifty thousand dollars.
Speaker 3: You don't.
Speaker 4: You pay all of that interest. All of that interest
Speaker 4: is front loaded. You have payments that go on for
Speaker 4: so many years.
Speaker 3: So the project, actually that's a bargain. Now, that's a bargain.
Speaker 3: So you say two point four for both, right, yeah,
Speaker 3: two double.
Speaker 2: In all fairness, they had a Bogo coupon. Big Bridge
Speaker 2: had a Bugo coupon. But I want to I want
Speaker 2: to get back because seriously, this is a this is
Speaker 2: a situation where I thought I was in the right.
Speaker 2: I got pissed off. And what made me feel sincerely,
Speaker 2: what made me feel bad is when I called and
Speaker 2: they it was no time at all, and they fixed it.
Speaker 2: And then she even she not only deducted the fees,
Speaker 2: but then she gave me a discount on.
Speaker 4: Genuinely, Oh yeah, so let's bring through those quickly. Let's
Speaker 4: so so, Dwight. It was as simple yes, go ahead, Yeah,
Speaker 4: you got your bill?
Speaker 3: Why am I getting a bill?
Speaker 4: I've always had a You've done it right, You've always
Speaker 4: had an account, you keep money in the account, always
Speaker 4: worked for you. And you're like, what the heck? Why
Speaker 4: am I getting a bill? This was a simple thing.
Speaker 4: You are a man who likes certain things.
Speaker 6: You have a vanity plates and a four and a
Speaker 6: half years ago, I made my jeep Cobbo and my
Speaker 6: Harley Davison wabble.
Speaker 2: Yeah, there you go, and I didn't. You're a cool guy.
Speaker 2: What you're going down?
Speaker 1: No?
Speaker 2: But that was my issue is I never connected the
Speaker 2: new vanity plate, and.
Speaker 4: So we don't know. So all we had is the vehicle,
Speaker 4: the registration number. We know that jeep belongs to Dwight.
Speaker 4: We did not know about the Cabo plate because you
Speaker 4: never told RiverLink. If you had gone to your account
Speaker 4: and you go to that big green button on the
Speaker 4: homepage and you go to manage account and you just
Speaker 4: change your license plate, you know, take the old one off,
Speaker 4: add the new one. So what happened is there for
Speaker 4: some reason your transponder didn't read it has always read.
Speaker 4: They're highly highly reliable. It could have been a severe
Speaker 4: weather situation. It could have been a bird flying in
Speaker 4: front of the camera.
Speaker 3: Something happened.
Speaker 2: It could have been the stick people family that I
Speaker 2: put on top of my transpont things.
Speaker 4: Transponder didn't read. So what would have happened if you
Speaker 4: had registered your plate? And this is because I bought
Speaker 4: a new vehicle. I didn't put my transponder in right away.
Speaker 4: I crossed the bridge and I was like, uh, yeah.
Speaker 4: All they do is they look up my license plate.
Speaker 4: I put on my temporary tag when I had it,
Speaker 4: took it off, put my real license plate when it came.
Speaker 4: They looked up my license plate and they go, ah,
Speaker 4: she has an account, she has money in it. Let's
Speaker 4: take out the transponder rate. Let's take out the two
Speaker 4: fifty two. It came out of my account and it's
Speaker 4: marked on my statement. It says vetoll. Nobody's gonna know
Speaker 4: what that means. That's a video time. Why you said
Speaker 4: it transponding? Yeah, Why you said it earlier? You like,
Speaker 4: because it's a convenient, but you don't. It's not on
Speaker 4: the top of your mind. We got four hundred million
Speaker 4: things to go each day, and our situation was it
Speaker 4: was just, oh, a stolen credit card. So then stolen
Speaker 4: CURK card and we had three cars. So here's another
Speaker 4: in lives problem.
Speaker 1: You owned so John's cars in my name, Jackie's bags
Speaker 1: cars in Jackie's name. So now the bills are coming
Speaker 1: to what address is it. Let's say John movesday over here,
Speaker 1: and then the address goes over here, and then it
Speaker 1: catches up. I think one of the things I would
Speaker 1: suggest is, uh, there's there's a two fold there's mail
Speaker 1: and email. Don't ignore an email even so it says
Speaker 1: no reply. Yep, RiverLink. Click on that like it's a
Speaker 1: doctor's office, and I will give you.
Speaker 4: Even a better tip on that. Get the text updates.
Speaker 4: So like, that's what I signed up for.
Speaker 2: This is what you have to go. Hold on dot com,
Speaker 2: go to the top right hand cord.
Speaker 4: Okay, do the drop down and go to your account settings.
Speaker 4: This is after you've signed into your accounts notification preferences.
Speaker 4: I get my statement. You know whatever, it's email, It's fine.
Speaker 4: I know what my statement is. A deal notices. Every
Speaker 4: single notice I've signed up for SMS text notices. So
Speaker 4: I got one about six weeks ago, got a text
Speaker 4: notes my credit card didn't process.
Speaker 3: I'm like what the heck, what I'm doing that? Today?
Speaker 4: I logged onto my account. I had less than a
Speaker 4: dollar in my account. I was going to Indie the
Speaker 4: next day. I'm like, what's happening? So I dropped twenty
Speaker 4: dollars in.
Speaker 3: I never went negative.
Speaker 4: I would have got negative. I would have gotten the bill.
Speaker 4: Drop twenty dollars in, looked at it. I got a
Speaker 4: new expiration date on my credit card. This is what
Speaker 4: Dave's situation was.
Speaker 2: When you got a bill.
Speaker 4: I can we all get credit cards to mail, new account,
Speaker 4: same account number, the expiration date updated. You have, you
Speaker 4: have garbage, you have cable, you have Internet, you have
Speaker 4: lgen all all of them you have to update. When
Speaker 4: you're on the auto pay. RiverLink may not be top
Speaker 4: of mind. You have to have the prepaid account. All
Speaker 4: of your vehicles, Tony, this was your issue. All of
Speaker 4: your vehicles registered to that account, transponders in, and you
Speaker 4: have to keep money in your account. Auto replenishment, simplest
Speaker 4: thing ever you do. All of those things, you never
Speaker 4: hear from RiverLink. You cross the bridges, you enjoy the benefits,
Speaker 4: you have that faster commute, and you never hear.
Speaker 1: From So I had the conversation with a nine year old. Look, honey,
Speaker 1: if you're going to go over to your favorite donut shop,
Speaker 1: take the second Street bridge because it's gonna cost me.
Speaker 2: What can you stop? Stop doing that? Yeah, like we do.
Speaker 1: But if you're it's my nine year old daughter and
Speaker 1: her friends going, let's go to that donut shop in Jernsonville,
Speaker 1: stop gold the second Street because it'll add eight, you know,
Speaker 1: a couple of dollars to that donut shopping day.
Speaker 3: Yours is resolved. Yours is were resolved due Yeah, as
Speaker 3: all said, I have a credit card that expired.
Speaker 5: Didn't technically expire to me because it's the same card
Speaker 5: and the same numbers, but on that card the date
Speaker 5: said it had expired. So I started getting paper bills.
Speaker 5: I'm like, what's going on? I have an account, so
Speaker 5: just had to update the card, as simple as that.
Speaker 3: Ye, there you go.
Speaker 2: Well, okay, so again I wanted to apologize in person,
Speaker 2: but also wanted listeners to know that if you're going
Speaker 2: through something like this, just give them a call. It
Speaker 2: was not painful at all. Sincerely, I'm saying that was
Speaker 2: not painful.
Speaker 4: All was quick and then she was well, and you
Speaker 4: know that's a great point too, because people think, ugh,
Speaker 4: I can I can't reach RiverLink because there were times
Speaker 4: when it was it was difficult to get in. That
Speaker 4: was many moons ago, so I will tell you in December,
Speaker 4: and December was even higher. Average was just over a
Speaker 4: minute whole time, and that was high for us past
Speaker 4: several months before that. Under thirty seconds. You call eight
Speaker 4: five five RiFL, you get through. So the moral of
Speaker 4: the story as we wrap up, Yeah, and you have
Speaker 4: an issue. The issue doesn't get better without addressing right,
Speaker 4: whether it is whether it's on RiverLink or whether it's
Speaker 4: on you and it let us help you. If there's
Speaker 4: a problem, it's usually quick and easy.
Speaker 3: Let us help you.
Speaker 4: Don't let the bills come back. The problem doesn't go
Speaker 4: away if you ignore it, it gets bigger, that gets painful,
Speaker 4: we get frustrated. Reach out to RiverLink. They're going to
Speaker 4: help you out.
Speaker 1: Now.
Speaker 4: I also will say this, because we're talking about this,
Speaker 4: it may be a few more it may be a
Speaker 4: few minutes of whole Because you guys have a lot
Speaker 4: of people that listen to you. You're popular, and people
Speaker 4: will be like, oh, I need to call RiverLink now.
Speaker 4: That might be my situation. Please do reach out, but no,
Speaker 4: it may be a few minutes now that you're waiting
Speaker 4: because call volumes go up, all times go up.
Speaker 1: We appreciate the patience that RiverLink has had with us,
Speaker 1: and my wife made all the calls I need to
Speaker 1: and they had a great relationship.
Speaker 3: But I will say this about this show. We went
Speaker 3: to twelve years ago.
Speaker 1: We decided to make highway safety a priority on this
Speaker 1: show and we made it our title sponsor for twelve
Speaker 1: years running. And we we because we believe in it.
Speaker 1: We believe in highway safety and don't drive distracted, watch
Speaker 1: out for construction. This is the ironic thing here is
Speaker 1: that we've made our life as highway safety and then
Speaker 1: we've we stepped in it on this So we apologize
Speaker 1: for sure, but highway safety is important to this show
Speaker 1: and moving forward, folks, get the updates on your text message,
Speaker 1: open the email, and open the mail.
Speaker 3: Okay, do all those things in mindy, We love.
Speaker 2: You so much.
Speaker 4: I love you, and if you have problems, reach out
Speaker 4: to customer service. Let's solve it. And then it goes away.
Speaker 4: And that problem that was getting big bigger just disappears.
Speaker 2: We'll make it happen. One last question, Yes, sir, if
Speaker 2: you had to be stranded on a deserted island, would
Speaker 2: you choose me, Tony or date Buddy to dump button, Listen,
Speaker 2: Listen up loved ones. If you have an issue with RiverLink,
Speaker 2: please contact them. They're going to take care of it
Speaker 2: for you