WEBVTT

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<v Speaker 1>Come in Side, Coming side. Oh my god, you hate

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<v Speaker 1>this song? Is that correct?

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<v Speaker 2>I do hate this song? I like it, but it's

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<v Speaker 2>very fitting. Will this show ever end? The snow? The

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<v Speaker 2>snow will ever in?

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<v Speaker 1>I will say that most of the streets I've been

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<v Speaker 1>on our bone dry. Good job public works, whoever the

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<v Speaker 1>hell does that?

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<v Speaker 2>I want to say, yeah, public works, but also Jtown

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<v Speaker 2>public Works, Jimmy jam.

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<v Speaker 3>Sat Matthew's is better. But that's cool.

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<v Speaker 2>So currently it's eight.

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<v Speaker 3>Listen to.

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<v Speaker 1>By the way, yes you listening to Tell the White

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<v Speaker 1>Show on news radio eight forty whas right now on

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<v Speaker 1>the Brownsboro exit. That's where the New VA hospitals they

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<v Speaker 1>have closed down eastbound and westbound.

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<v Speaker 3>Yay for everyone in Louisville.

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<v Speaker 1>So if that's still down, there was wires across now

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<v Speaker 1>they have to.

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<v Speaker 3>I know this because you know, I'm married to Saint

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<v Speaker 3>Matthew's city council person.

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<v Speaker 2>Pretty powerful.

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<v Speaker 3>Oh yeah, she told me that.

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<v Speaker 1>She goes you have to turn the power off wherever

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<v Speaker 1>that is, cut it down, shut it, shut it down.

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<v Speaker 2>Now, if I could just intervene for a second, yes,

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<v Speaker 2>former President Bush, it's being in my best interest. Whenever

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<v Speaker 2>there's an electric wire on the road to not touch it. Okay,

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<v Speaker 2>thank you advice.

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<v Speaker 3>I think the power lines had to whatever. Ak R.

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<v Speaker 3>You are all right?

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<v Speaker 1>So that is so they're gonna have to turn the power

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<v Speaker 1>off and then get the wires on. So how you

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<v Speaker 1>know it's going It's like a stallone movie. Just stay

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<v Speaker 1>in your car.

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<v Speaker 3>Don't panic.

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<v Speaker 1>But I'll have if I mean eight am or whenever

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<v Speaker 1>this happens, seventh eight am, whenever this happened.

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<v Speaker 2>Is it from the construction site?

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<v Speaker 3>That's a good question, said, I don't know that. I

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<v Speaker 3>don't know that.

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<v Speaker 1>I don't I'm assuming ice on wires and the wires

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<v Speaker 1>came down, That's what I'm You know, you.

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<v Speaker 2>Need to call then who the Wichita lineman?

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<v Speaker 4>Ah?

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<v Speaker 2>Oh, I am the lineman for the dow.

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<v Speaker 5>So if you're coming out of Oldham County like I did,

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<v Speaker 5>I normally come River Road all the way.

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<v Speaker 3>River Road is not very good.

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<v Speaker 5>I haven't even tried it for a few days, so

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<v Speaker 5>I was gonna come all the way up to seventy

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<v Speaker 5>one to get on there right where the power lines

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<v Speaker 5>are done. I managed to get through and get on

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<v Speaker 5>seventy one, but it's a long wait. So if you're

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<v Speaker 5>coming out of Oldham County River Road's not very good.

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<v Speaker 5>You may want to get on the Gene Snyder and

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<v Speaker 5>take that seventy one all the way in.

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<v Speaker 1>Oh reason, sorry, the reason that that's busy is because

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<v Speaker 1>that's people going downtown. But it's seventy one. You cut

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<v Speaker 1>off to seventy one yet.

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<v Speaker 2>Then that must have been what I was dealing with today,

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<v Speaker 2>because all week coming to the studio, I flew down

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<v Speaker 2>here like twelve fifteen minutes top. This morning sixty four

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<v Speaker 2>I start getting backed up, right, Yeah, what happened Ken's lane?

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<v Speaker 2>So it must be the extra people stitch to your

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<v Speaker 2>own seventy one.

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<v Speaker 5>Row getting back to normal. Day one it was like

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<v Speaker 5>hydrogen bomb traffic. Yeah, and day two was like COVID traffic.

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<v Speaker 5>And now we're getting kind of back to normal.

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<v Speaker 2>Well, JCPS is out today, right, yes.

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<v Speaker 3>And that'll be out tomorrow again.

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<v Speaker 1>Trinity High School, I know for sure, has canceled Friday also.

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<v Speaker 2>So I think JCPS will return on February seventeenth.

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<v Speaker 1>All right, So at ten o'clock we are going to

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<v Speaker 1>go to ABC News and a special report honoring former

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<v Speaker 1>President Jimmy Carter and his funeral. I don't know the

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<v Speaker 1>rundown of who's speaking sometimes. Is it mostly relatives or

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<v Speaker 1>is it former presidents?

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<v Speaker 3>I don't know. I got a combination all of the above.

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<v Speaker 2>Okay, can you imagine the nightmare that that is for

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<v Speaker 2>secret service having?

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<v Speaker 3>You know, I think Ricky Gervais is going to open things.

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<v Speaker 1>I mean Biden can't talk. No, I mean that's a

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<v Speaker 1>double statement. Can't talk today and he can't talk in general.

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<v Speaker 1>I know, Dave, you Sawways speak yesterday.

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<v Speaker 5>Oh he made he was in Los Angeles already, so

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<v Speaker 5>we didn't fly there to be with the victims or

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<v Speaker 5>say anything. And he essentially came out and said, hey,

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<v Speaker 5>so you know, thoughts and prayers, and I heard from

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<v Speaker 5>my grant son and we thought their house burned down.

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<v Speaker 3>And then we got a cutch Okay, we got.

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<v Speaker 5>A call and it it's fine, and oh, hey, I'm

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<v Speaker 5>a great granddad just found out.

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<v Speaker 3>Boy.

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<v Speaker 1>Uh so he I'm sure they're not going to parade

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<v Speaker 1>him up there. There's no possible way. So and and

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<v Speaker 1>we just had former President Bush. That would be a

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<v Speaker 1>great that would be a great person to talk. That's

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<v Speaker 1>what he's great at. Really, he's really become he's an

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<v Speaker 1>artist now.

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<v Speaker 2>He's a guy you want to get a beer with.

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<v Speaker 1>Yeah, you see him what you look over in a

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<v Speaker 1>Houston game, baseball game and thenerever he is sitting.

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<v Speaker 2>So I picked up the phone. I said to him,

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<v Speaker 2>I said, I said, shad him. We're gonna get you

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<v Speaker 2>asked in a spider hoo. Oh my gosh, tell another one, mister,

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<v Speaker 2>uh J. Robert Stivers is on TV. Yes, Senator, he's

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<v Speaker 2>wearing a Monday night football headset.

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<v Speaker 1>Yeah, we love Robert Steivers. I don't know what the

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<v Speaker 1>hell he's talking about. I'm I'm had to get to

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<v Speaker 1>this yesterday and he's the Senate president.

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<v Speaker 2>That way president. I met to get to this yesterday,

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<v Speaker 2>but I didn't. But I'm gonna do it now. Bill

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<v Speaker 2>Murray's coming to town or did I do this? No,

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<v Speaker 2>I didn't do this. Bill Murray's coming to town.

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<v Speaker 3>We talked about it. Yeah, all Zemer is real.

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<v Speaker 2>Hey, I mentioned that Bill Murray's coming to town.

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<v Speaker 1>I know.

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<v Speaker 2>OK. Yeah, So I'm scrawling through and I got served

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<v Speaker 2>an ad Bill Murray coming to the Louisville Palace Theater.

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<v Speaker 3>I didn't know he did stand up.

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<v Speaker 2>I didn't neither, So immediately I text you say, Hey, dude,

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<v Speaker 2>Bill Murray's coming. I didn't know he did stand up us.

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<v Speaker 2>Neither did I. So I looked it up because I'm

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<v Speaker 2>getting served from stub Hub. So I looked it up,

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<v Speaker 2>and evidently it's like a karaoke tour. He's not good.

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<v Speaker 2>He's not doing stand up. He's he's still like karaoke.

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<v Speaker 3>He's just like a Charlie Sheen one man show is stupid.

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<v Speaker 2>No, he's backed by a band. I didn't. I didn't

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<v Speaker 2>dive too much into it, but I will.

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<v Speaker 3>The only thing he did was when he did the lounge.

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<v Speaker 2>Yeah, I mean he's Bill Murray.

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<v Speaker 3>I mean you.

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<v Speaker 2>People show up no matter what he does.

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<v Speaker 1>I've seen some of the most brilliant careers at the

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<v Speaker 1>end go out like.

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<v Speaker 2>Well you know what I started to say, but not

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<v Speaker 2>Bill Murray. And then I reflect back that last movie

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<v Speaker 2>I watched of.

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<v Speaker 3>It, Yeah it was terrible.

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<v Speaker 2>It was horrible.

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<v Speaker 3>The one with the aliens, Yeah, it was awful.

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<v Speaker 2>The premise was zombies in a small Town. I love

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<v Speaker 2>zombie movies.

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<v Speaker 3>They wrote Bill Murray.

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<v Speaker 1>That every scene is supposed to be funny, and there

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<v Speaker 1>were not one funny line or scene in the entire

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<v Speaker 1>hour and a half. I was like, but you can't

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<v Speaker 1>stop watching it because you're waiting for the funny, like

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<v Speaker 1>give me one line, give me one funny line, all

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<v Speaker 1>the way to the end, all the way to the end,

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<v Speaker 1>and you just.

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<v Speaker 3>Go, okay, Yeah, that was uh that was kind of same.

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<v Speaker 3>Look what I found.

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<v Speaker 1>See, kids don't even know what they're missing. While my

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<v Speaker 1>parents used to walk into a lounge by the way

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<v Speaker 1>in a hotel that.

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<v Speaker 3>What was that about?

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<v Speaker 1>I don't know, walk right upstairs and kidding me, I

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<v Speaker 1>guess there'd be lots of plants, and who the hell

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<v Speaker 1>is Jerry Green?

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<v Speaker 3>So uh so they would.

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<v Speaker 1>You'd go to a go do, drive to a hotel

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<v Speaker 1>and you would walk into the lounge and a guy

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<v Speaker 1>would have a piano singing whatever whatever, and it was

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<v Speaker 1>and the carpet was weird, the leather button tucked leathers barstools,

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<v Speaker 1>and the glasses for the booze were really small.

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<v Speaker 3>It was probably as Jerry Green. He opened with this

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<v Speaker 3>one a lot.

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<v Speaker 1>Fine, You knew Jerry Green? Yes, Oh, I didn't know that.

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<v Speaker 1>I didn't know he was a real person. Jerry Green

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<v Speaker 1>was the name of the lounges in all of these

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<v Speaker 1>holiday inns, all over town.

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<v Speaker 3>No, it was a man.

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<v Speaker 2>Yeah, it was the band. It was a hell of

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<v Speaker 2>It was a hell of a band.

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<v Speaker 3>I thought the name of the lounge was the Jerry

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<v Speaker 3>Jerry Jerry Green.

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<v Speaker 2>It was one hell of a band.

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<v Speaker 3>Uh.

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<v Speaker 1>Is he still alive? Can we find that out? Can

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<v Speaker 1>someone go go get me Jerry Green? Hey, get me

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<v Speaker 1>Green on the phone.

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<v Speaker 6>Now.

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<v Speaker 5>He used to have the lounge up there at the

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<v Speaker 5>waters and it's now a fresh market and all that stuff.

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<v Speaker 3>Then he was in the Breckinridge In or over there.

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<v Speaker 2>It is, That's where I saw. I'm Breckenridge In and

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<v Speaker 2>then no flight to the game. And then he was

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<v Speaker 2>over off Newburgh. It was almost like he was following us.

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<v Speaker 2>And then he was over off the one off Newburgh.

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<v Speaker 2>He was a Jerry was a Jerry one lounge. Yeah.

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<v Speaker 5>The last time I got sick drinking was outside of

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<v Speaker 5>Jerry Green on my wife's fiftieth birthdays.

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<v Speaker 3>Who knew? What a sweet story. But an American boy

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<v Speaker 3>and his girl.

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<v Speaker 2>You talked about Robert Goulay. Do you remember the time,

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<v Speaker 2>And Dave, I don't know if you remember this or not,

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<v Speaker 2>but I went to uh get my hair cut because

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<v Speaker 2>this girl was hot shocking. And she talked me into

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<v Speaker 2>dyeing my hair black. And she died my beard black,

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<v Speaker 2>my eyebrows, my hair black. And at the time when

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<v Speaker 2>I was in the barber chair, I'm like, anything you want, Okay,

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<v Speaker 2>I thought, Yeah, it's gonna take me longer, so I'll

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<v Speaker 2>be hanging out with her longer. Yeah, I'm in there.

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<v Speaker 3>It's a special guy to get you to change your

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<v Speaker 3>hair color.

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<v Speaker 2>So so the next morning I woke up and I'll

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<v Speaker 2>look in the mirror. I said, oh, what have I done.

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<v Speaker 2>I can either take myself out or I can go

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<v Speaker 2>to work. And I struggled with that for forty five minutes.

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<v Speaker 3>It's shocking to hear you have impulse issues. Okay, you

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<v Speaker 3>mentioned Robert Goule, remember these.

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<v Speaker 2>Hey, uh, I will say this what Jip Sowbo from

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<v Speaker 2>the Louisville Bats. The band was known as Jerry Green

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<v Speaker 2>and Friends. Is I get me Jerry Green's stat.

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<v Speaker 1>With stat mean I'm not sure right right now? Okay,

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<v Speaker 1>I will tell you. I will tell you that we

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<v Speaker 1>forget the Rick Patino. Kentucky fever wasn't just here. Nationwide,

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<v Speaker 1>people like, what the heck is going on at Kentucky?

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<v Speaker 1>You got Robert Goulay singing songs about you. Yeah, it's

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<v Speaker 1>pretty cool. Right, Even as a Louwell fan, I was like,

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<v Speaker 1>that's pretty cool what they're doing. It's pretty cool, all right.

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<v Speaker 1>The heat is annoying and can be uncomfortable, but cold

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<v Speaker 1>is painful.

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<v Speaker 2>Like I'd rather have the heat.

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<v Speaker 3>I'd rather have heat all day.

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<v Speaker 2>Coming from a guy that walks away, I'm naked as

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<v Speaker 2>soon as he gets home.

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<v Speaker 1>Could have done without that. Yeah, but we it's not

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<v Speaker 1>just today and tonight. It's gonna be tonight too. It's

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<v Speaker 1>gonna be freezing cold and then snow comes in tomorrow,

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<v Speaker 1>so watch out. But you want to keep an eye

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<v Speaker 1>on that feels like temperature too.

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<v Speaker 2>Yeah, I'm ready for a warm front.

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<v Speaker 3>So again, Jimmy Carter, ten o'clock. I think they're gonna

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<v Speaker 3>go an hour.

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<v Speaker 2>No, there's no way, there's no way that all these

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<v Speaker 2>political figures are gonna get up there and get it

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<v Speaker 2>wrapped in an hour.

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<v Speaker 3>Let's make it interesting.

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<v Speaker 2>It's bad on it, Okay, fine, I say it hour

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<v Speaker 2>forty five, No, okay, I'll sit the over.

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<v Speaker 1>Under, okay, over under at an hour thirty under. Really,

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<v Speaker 1>I was gonna send a time. I think well, I

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<v Speaker 1>think an hour four minutes. I can't I can commit

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<v Speaker 1>to a time, but I'll do wonder.

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<v Speaker 2>I'll go five bucks under, I'll go five bucks overway.

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<v Speaker 2>If you want to get it on this no, come on,

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<v Speaker 2>come on, Magan, a little action on the show.

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<v Speaker 5>It's gonna go over a. ABC does plan is an

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<v Speaker 5>anchored one hour special. Other networks and outlets are going

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<v Speaker 5>for two. So will ABC adjust their plan?

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<v Speaker 3>We don't know.

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<v Speaker 5>Check back in at ten if you don't, I'm sorry

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<v Speaker 5>eleven if you don't plan on listening.

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<v Speaker 2>Anybody has a plan until they get hit in the math.

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<v Speaker 2>Thank you, Thank you, bad.

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<v Speaker 3>Mike kist athletic with what is bad Tony even Netty

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<v Speaker 3>taking the under over?

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<v Speaker 4>Hey?

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<v Speaker 2>Perhaps, as sister, we like to watch the presidential funeral

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<v Speaker 2>of Jimmy Cobby with me? I think it would be

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<v Speaker 2>well over an hour.

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<v Speaker 3>How about bad John Wayne over and under?

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<v Speaker 2>Well, in my day we would just dig a O

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<v Speaker 2>and stick the president in it. It took five minutes.

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<v Speaker 3>Wow, he im.

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<v Speaker 2>That deserves a little bit more of a didn't define

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<v Speaker 2>service in that.

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<v Speaker 1>Speaking of older actors, the funny thing not funny thing.

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<v Speaker 1>If you're watching these pala stades, fires yesterday. The reporter

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<v Speaker 1>doesn't know who Steve Gutenberg is. I know, so they

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<v Speaker 1>think he The reporter is interviewing Steve Gutenberg as just

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<v Speaker 1>a citizen on the road, and the anchors have to go,

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<v Speaker 1>that's Steve Gutenberg, dude.

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<v Speaker 3>Do you live around here, sir? Yes?

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<v Speaker 2>No, because he started helping out people.

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<v Speaker 1>Will he was, he was moving people's cars, and they

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<v Speaker 1>had him on today because finally their networks were like

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<v Speaker 1>Gutenberg's in the middle of this.

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<v Speaker 2>Yes, get him on, and Steve Gutenberg did the show.

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<v Speaker 2>He's a great guy. Remember, see was a great guy.

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<v Speaker 3>He did twenty Minutes with us.

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<v Speaker 1>He was one of the more popular actors for about

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<v Speaker 1>fifteen years in the early eighties to early nineties.

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<v Speaker 2>Yeah, three men in Abay.

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<v Speaker 3>The Short Circuit. Short Circuit was a cute movie.

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<v Speaker 2>Yes, won't get any older or well whenever. We still

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<v Speaker 2>don't have those robots speaking of people not knowing who

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<v Speaker 2>the other person is. So there's this band, Nappy Roots

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<v Speaker 2>rap band. So I started to send this article to

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<v Speaker 2>you guys, but I didn't. I read an article last night.

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<v Speaker 2>It happened here in Kentucky. I don't know if it

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<v Speaker 2>was a little overaware but he got one of the members.

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<v Speaker 2>His name is like our prophet for this his stage name.

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<v Speaker 2>And so he gets pulled over. I don't know what

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<v Speaker 2>he was pulled over for, so I'm not gonna.

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<v Speaker 3>Say that's a rap guy. Odds are.

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<v Speaker 2>So he gets pulled over, and he has left Nappy

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<v Speaker 2>Roots and evidently starting a solo career as our Prophet,

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<v Speaker 2>and they're trying to get him, you know, to comply,

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<v Speaker 2>and he keeps yelling at the cops I'm our profit.

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00:13:55.200 --> 00:13:58.759
<v Speaker 2>I'm our profit. I'm our profit. And the article because

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00:13:58.759 --> 00:14:01.519
<v Speaker 2>then the article is talking about this. This is the

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00:14:01.600 --> 00:14:05.960
<v Speaker 2>state trooper trooper recanting it. And the state trooper goes, well,

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00:14:06.080 --> 00:14:07.720
<v Speaker 2>we didn't know what the hell he was talking about.

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00:14:08.600 --> 00:14:10.759
<v Speaker 2>Is Kep young Man? I'm our profit? Well, can you

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00:14:10.840 --> 00:14:12.440
<v Speaker 2>exit the vehicle? I'm our profit.

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<v Speaker 1>The longevity of being recognized in today's celebrity world is

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00:14:18.919 --> 00:14:20.320
<v Speaker 1>much shorter than it used to.

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00:14:20.360 --> 00:14:24.799
<v Speaker 3>Be in the old days. Yeah, and police love do

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00:14:24.879 --> 00:14:27.039
<v Speaker 3>you know who I am? Yeah? They love that. Pull

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00:14:27.120 --> 00:14:27.799
<v Speaker 3>that out of your pocket.

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00:14:27.960 --> 00:14:30.200
<v Speaker 2>I never used that, but do always let them know

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00:14:30.279 --> 00:14:31.159
<v Speaker 2>that you pay their salary.

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<v Speaker 3>I've never heard you know who I am, but I've

319
00:14:33.279 --> 00:14:34.600
<v Speaker 3>tried bribery you know what the.

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<v Speaker 2>Worst is for me is when we go out somewhere

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00:14:37.799 --> 00:14:40.360
<v Speaker 2>to a party or go out to baron notes wherever,

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00:14:41.559 --> 00:14:43.840
<v Speaker 2>and somebody goes, hey, you know who this is? You

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<v Speaker 2>know who this is? This is where I went. I'm like,

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<v Speaker 2>please please, because every time they're like, we don't know

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00:14:48.120 --> 00:14:48.440
<v Speaker 2>who that is.

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00:14:48.559 --> 00:14:50.559
<v Speaker 1>I was I was getting in trouble by police and

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00:14:50.600 --> 00:14:53.360
<v Speaker 1>won't say why and uh and I had a pair

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00:14:53.519 --> 00:14:54.919
<v Speaker 1>of guns and Roses.

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00:14:54.679 --> 00:14:55.799
<v Speaker 3>Tickets in my pocket.

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<v Speaker 1>Oh boy, So he walked away and I said, sir, sir,

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00:15:00.639 --> 00:15:02.919
<v Speaker 1>I was like, you seem to have dropped these tickets.

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<v Speaker 2>You know, what do you do? He said? Tony went,

333
00:15:09.879 --> 00:15:15.840
<v Speaker 2>He say, hey, Offsite, Hey, Offsite, these Magons guns and

334
00:15:15.960 --> 00:15:19.039
<v Speaker 2>Roses tickets. You see them? These fell out of your pocket? Offsite?

335
00:15:19.080 --> 00:15:21.559
<v Speaker 2>Are these mag guns and Rouses tickets? Are they you

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00:15:21.679 --> 00:15:25.639
<v Speaker 2>have guns and Roses tickets? Because I am confused? So

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00:15:26.039 --> 00:15:29.279
<v Speaker 2>you's assisted with the enjoy these. He took them, put

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00:15:29.360 --> 00:15:31.240
<v Speaker 2>it on the car and said do you want me

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00:15:31.360 --> 00:15:33.639
<v Speaker 2>to add bribery to your chargers?

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00:15:34.039 --> 00:15:40.759
<v Speaker 3>I go, no, we're good. Here Did he take the tickets? Eventually?

341
00:15:40.960 --> 00:15:44.919
<v Speaker 3>After yes, he did.

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00:15:45.759 --> 00:15:48.759
<v Speaker 2>There's probably pissed at you because during that time when

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00:15:48.799 --> 00:15:52.399
<v Speaker 2>you were in rock radio, when Guns n' Roses was

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00:15:52.440 --> 00:15:55.799
<v Speaker 2>a concoct he would show actually up mid but actually

345
00:15:55.799 --> 00:15:56.919
<v Speaker 2>would show up at like midnight.

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00:15:57.000 --> 00:15:57.159
<v Speaker 5>I know.

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00:15:57.279 --> 00:15:59.039
<v Speaker 1>But you couldn't get tickets and you had to you

348
00:15:59.159 --> 00:16:01.320
<v Speaker 1>had to go to Crawl Girl staying out in lining

349
00:16:01.320 --> 00:16:01.960
<v Speaker 1>in Freedom Hall.

350
00:16:02.200 --> 00:16:03.120
<v Speaker 3>You couldn't get tickets.

351
00:16:03.159 --> 00:16:04.600
<v Speaker 1>And that was one of the things cool things we

352
00:16:04.639 --> 00:16:06.960
<v Speaker 1>had about Rocks being a rock DJs is that we

353
00:16:07.000 --> 00:16:08.399
<v Speaker 1>had we had a pocket full of tickets.

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<v Speaker 2>So I was just like mister, I will say, the

355
00:16:11.519 --> 00:16:14.120
<v Speaker 2>last time I saw Guns and Roses. Hey, second time

356
00:16:14.200 --> 00:16:18.279
<v Speaker 2>I get to a reference Glenn Campbell, he's saying wichital

357
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<v Speaker 2>Lineman and knocked it out of the park.

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<v Speaker 1>So that's the second time he's requested that. Dave, it's

359
00:16:22.799 --> 00:16:25.080
<v Speaker 1>all up to you. Yes, all right, so let's do

360
00:16:25.279 --> 00:16:26.120
<v Speaker 1>what we were Wait.

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00:16:26.039 --> 00:16:28.360
<v Speaker 2>So let's do baby joke of the day. I'll make

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<v Speaker 2>it a short one.

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00:16:29.919 --> 00:16:32.559
<v Speaker 3>Is next Gen down or as I'm crazy? Dave, It's

364
00:16:32.600 --> 00:16:36.480
<v Speaker 3>okay for me, jenoy next Gen A.

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00:16:36.679 --> 00:16:39.120
<v Speaker 2>There's a joke. There's three Jennifers. Wait to joke. Hey,

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<v Speaker 2>foulas man my water with Susan?

367
00:16:43.559 --> 00:16:45.840
<v Speaker 3>Would you do? Oh the Southern Comfort hot tub?

368
00:16:46.120 --> 00:16:48.440
<v Speaker 2>No, different kind of hot water. I'm in trouble with

369
00:16:48.600 --> 00:16:51.159
<v Speaker 2>her day. So last night she was away doing a

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00:16:51.200 --> 00:16:53.840
<v Speaker 2>little politic hobby she does, you know, And so I

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00:16:53.919 --> 00:16:55.960
<v Speaker 2>picked up her I pad and I see this audio

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<v Speaker 2>book of.

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<v Speaker 3>Hers she's listening to.

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<v Speaker 2>I started listening as it sounded really interesting. Now I

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00:17:01.480 --> 00:17:02.799
<v Speaker 2>got to a part of confuse me. So I went

376
00:17:02.879 --> 00:17:06.400
<v Speaker 2>to rewind it, and I accidentally deleted her audio book.

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00:17:06.519 --> 00:17:09.799
<v Speaker 2>Oh no, ze face, Now I'll never hear the end

378
00:17:09.839 --> 00:17:10.000
<v Speaker 2>of it.

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00:17:11.359 --> 00:17:15.519
<v Speaker 3>That is your joke of the day, Night two thousand.

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<v Speaker 1>What's it all, lineman, Get off the expressway if you're

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<v Speaker 1>headed towards Brownsboro Road either direction, folks, all right, it's

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00:17:22.119 --> 00:17:23.240
<v Speaker 1>going to be backed up for a while.

383
00:17:23.279 --> 00:17:25.079
<v Speaker 3>They're trying to get some wires out of the road.

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<v Speaker 3>That's where you're hearing. Pop into lots of pasta and

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00:17:27.240 --> 00:17:29.000
<v Speaker 3>have a hot cup of Joe on a day like.

386
00:17:29.079 --> 00:17:33.000
<v Speaker 5>This, or go to lunch and get some homemade soup

387
00:17:33.319 --> 00:17:36.319
<v Speaker 5>if you're a fan like we are, of the Italian

388
00:17:36.440 --> 00:17:39.200
<v Speaker 5>wedding soup with the big meatballs and the spinach that's

389
00:17:39.319 --> 00:17:42.119
<v Speaker 5>always back in the freezer, The chicken noodles always back there,

390
00:17:42.200 --> 00:17:43.440
<v Speaker 5>the curry, lentil that's.

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00:17:43.319 --> 00:17:44.079
<v Speaker 3>A vegan soup.

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00:17:44.400 --> 00:17:46.359
<v Speaker 5>My wife loves it. I even eat that, and I'm

393
00:17:46.400 --> 00:17:49.079
<v Speaker 5>not a vegan. Hello, lots of pasta will take care

394
00:17:49.119 --> 00:17:50.480
<v Speaker 5>of you with a hot panini too.

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<v Speaker 3>Back after this on news radio eight forty WA Chance.

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<v Speaker 3>But first, the simple body shop dot com.

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00:17:58.359 --> 00:18:00.680
<v Speaker 5>If you have some dings and dance, you're not going

398
00:18:00.720 --> 00:18:03.599
<v Speaker 5>to fix it because you thought it would be too expensive.

399
00:18:03.640 --> 00:18:06.440
<v Speaker 5>And if you've dealt with body shops, you're probably right.

400
00:18:07.039 --> 00:18:09.480
<v Speaker 5>That's dealt with body shops. But if you deal with

401
00:18:09.839 --> 00:18:14.880
<v Speaker 5>the Simplebodyshop dot com, simple, fast, affordable, they can fix

402
00:18:14.960 --> 00:18:19.079
<v Speaker 5>your car upfront in two hours or less, certainly same

403
00:18:19.160 --> 00:18:22.119
<v Speaker 5>day if it's fairly complicated. Go to the website collect

404
00:18:22.359 --> 00:18:25.000
<v Speaker 5>or click on choose the service, and all of the

405
00:18:25.079 --> 00:18:28.119
<v Speaker 5>prices and the services are right there. To fix your

406
00:18:28.200 --> 00:18:31.880
<v Speaker 5>trunk and tailgate. This is repairing and painting back to new.

407
00:18:32.359 --> 00:18:35.680
<v Speaker 5>That's just four hundred dollars. Did somebody sideswipe you or

408
00:18:35.799 --> 00:18:38.720
<v Speaker 5>back into you in a parking lot? Your door, repair,

409
00:18:39.119 --> 00:18:42.759
<v Speaker 5>repair and paint three hundred and fifty dollars. Stop driving

410
00:18:42.759 --> 00:18:44.759
<v Speaker 5>around with the dinged up car. You love your car,

411
00:18:45.200 --> 00:18:48.079
<v Speaker 5>and now you can fix it. Insurance not involved and

412
00:18:48.240 --> 00:18:51.839
<v Speaker 5>it's very very affordable, upload your photos and then make

413
00:18:51.880 --> 00:18:55.559
<v Speaker 5>your appointment all online at the Simplebodyshop dot com.

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00:18:56.240 --> 00:18:58.039
<v Speaker 3>You will love them. They're out there in Jaytown, Gene

415
00:18:58.079 --> 00:19:03.200
<v Speaker 3>Snyder and Taylorsville Road. As we listen to Glenn Campbell, I.

416
00:19:03.359 --> 00:19:05.359
<v Speaker 2>Am mad enough to admit when I'm wrong. When I

417
00:19:05.400 --> 00:19:07.960
<v Speaker 2>got the judge wrong, I didn't have to do it

418
00:19:08.039 --> 00:19:09.799
<v Speaker 2>on the show, but I brought it up, and I

419
00:19:09.839 --> 00:19:13.680
<v Speaker 2>admit when I was wrong. Occasionally, every once in a while,

420
00:19:14.240 --> 00:19:16.240
<v Speaker 2>you step in it. I step in it, and I

421
00:19:16.359 --> 00:19:19.640
<v Speaker 2>go from zero to one hundred without getting the facts.

422
00:19:20.279 --> 00:19:22.599
<v Speaker 2>That's what I did with RiverLink. And here's what the

423
00:19:22.680 --> 00:19:26.599
<v Speaker 2>thing that the most disturbing party is when you find

424
00:19:26.640 --> 00:19:29.240
<v Speaker 2>out that it was my fault. I felt horrible, But

425
00:19:29.319 --> 00:19:31.759
<v Speaker 2>then when I called and I talked to him, the

426
00:19:31.880 --> 00:19:34.440
<v Speaker 2>lady was so nice and they fixed it immediately and

427
00:19:34.519 --> 00:19:37.079
<v Speaker 2>even even deducted the charge.

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00:19:36.880 --> 00:19:38.079
<v Speaker 3>Even though you're a jerk face.

429
00:19:38.359 --> 00:19:41.160
<v Speaker 2>Yeah, yeah, so I feel horrible, but I wanted to

430
00:19:41.240 --> 00:19:42.720
<v Speaker 2>apologize in person.

431
00:19:43.359 --> 00:19:44.119
<v Speaker 4>Hello, dear friend.

432
00:19:48.039 --> 00:19:48.839
<v Speaker 2>Yeah, okay, for.

433
00:19:48.920 --> 00:19:49.640
<v Speaker 3>One hundred years.

434
00:19:49.680 --> 00:19:52.880
<v Speaker 2>It's a long story. Longer. I got a bill. I

435
00:19:52.960 --> 00:19:55.880
<v Speaker 2>thought it was incorrect. Come to find out it was

436
00:19:56.039 --> 00:20:00.519
<v Speaker 2>my fault all along, some mis all good, it's all right,

437
00:20:00.920 --> 00:20:03.599
<v Speaker 2>mistation made. But what made me feel worse is when

438
00:20:03.599 --> 00:20:06.680
<v Speaker 2>I called they corrected it immediately, right, and she was

439
00:20:06.759 --> 00:20:10.279
<v Speaker 2>so nice. Yep, and she even put a little disc content.

440
00:20:10.599 --> 00:20:13.720
<v Speaker 4>There are solutions, there are answers, But we know, guys,

441
00:20:13.839 --> 00:20:16.000
<v Speaker 4>and I say this with the greatest affection because you

442
00:20:16.119 --> 00:20:19.119
<v Speaker 4>guys know, I think you're fantastic, awesome. What do we

443
00:20:19.200 --> 00:20:21.920
<v Speaker 4>do when something happens and you know, life is busy,

444
00:20:22.039 --> 00:20:24.160
<v Speaker 4>we all love it. Something happens, We get a bill

445
00:20:24.200 --> 00:20:26.880
<v Speaker 4>and we're like what, I'm a riveling customer, Why am

446
00:20:26.880 --> 00:20:28.960
<v Speaker 4>I getting a bill? And then we're like this can't

447
00:20:29.000 --> 00:20:30.640
<v Speaker 4>be right. And so then you get a little mad.

448
00:20:30.759 --> 00:20:32.279
<v Speaker 4>You set it aside and you're like, oh, that can't

449
00:20:32.279 --> 00:20:34.400
<v Speaker 4>be right. Then what happens if you don't deal with it?

450
00:20:34.640 --> 00:20:36.799
<v Speaker 4>You get another bill and that's where you were, and

451
00:20:36.880 --> 00:20:39.960
<v Speaker 4>it goes frustrated it and you have a fee and

452
00:20:40.039 --> 00:20:41.680
<v Speaker 4>you're like, what the heck? What's going on?

453
00:20:42.240 --> 00:20:43.279
<v Speaker 2>So two things.

454
00:20:43.480 --> 00:20:46.640
<v Speaker 4>You had a little frustration, right, yeah, right, so two things.

455
00:20:46.680 --> 00:20:50.359
<v Speaker 2>When I realized it was my fault, yeah, I called

456
00:20:50.480 --> 00:20:53.160
<v Speaker 2>you and apologized to you. And I wanted to apologize

457
00:20:53.160 --> 00:20:55.039
<v Speaker 2>to you on the air. But I also wanted you

458
00:20:55.160 --> 00:20:59.240
<v Speaker 2>bring you on the air because other people might not

459
00:20:59.519 --> 00:21:03.079
<v Speaker 2>know that they have an issue with their transponder or

460
00:21:03.119 --> 00:21:06.160
<v Speaker 2>their credit card, and you all will help them as well.

461
00:21:06.119 --> 00:21:09.440
<v Speaker 4>Right, Oh, for heaven's sake, Yes, so the three of you.

462
00:21:09.720 --> 00:21:11.799
<v Speaker 4>So you know you were on air a few weeks

463
00:21:11.839 --> 00:21:14.920
<v Speaker 4>ago you had some perceived issues. Hated to hear that.

464
00:21:15.039 --> 00:21:18.599
<v Speaker 4>But again, is anybody ever going to like tolling? No,

465
00:21:19.000 --> 00:21:22.160
<v Speaker 4>nobody ever's going to say is the greatest thing ever.

466
00:21:22.720 --> 00:21:25.279
<v Speaker 4>So you have an issue, you have a problem, and

467
00:21:25.400 --> 00:21:27.839
<v Speaker 4>then you're like, well, this can't be right. And really, truly,

468
00:21:27.960 --> 00:21:30.720
<v Speaker 4>it becomes all of the other things. Life is so busy.

469
00:21:30.920 --> 00:21:32.920
<v Speaker 4>RiverLink is not at the very top of the list.

470
00:21:33.319 --> 00:21:35.039
<v Speaker 4>You think you're in good shape, so you don't think

471
00:21:35.079 --> 00:21:37.640
<v Speaker 4>you can that this can be right. You set it aside.

472
00:21:38.279 --> 00:21:41.480
<v Speaker 4>The problem doesn't go away if you don't address it.

473
00:21:41.680 --> 00:21:44.119
<v Speaker 4>Any issue, if it's if it's if it's our issue,

474
00:21:44.160 --> 00:21:47.039
<v Speaker 4>if it's Riverlink's issue, we have to know so we

475
00:21:47.119 --> 00:21:48.880
<v Speaker 4>can fix it. I'm not here to say that this

476
00:21:49.079 --> 00:21:52.079
<v Speaker 4>is a perfect system, but I have been around long

477
00:21:52.200 --> 00:21:54.640
<v Speaker 4>enough to know this. I've talked to so many people,

478
00:21:54.720 --> 00:21:55.960
<v Speaker 4>and this is one of the reasons why I thought

479
00:21:55.960 --> 00:21:57.480
<v Speaker 4>it was a great idea to come on. There are

480
00:21:57.519 --> 00:22:00.359
<v Speaker 4>the ticky tacky things going on, there is an almost

481
00:22:00.599 --> 00:22:03.920
<v Speaker 4>always a pretty easy solution. These three cases, all of them,

482
00:22:04.119 --> 00:22:06.960
<v Speaker 4>you guys quickly unwound. I mean like right away we're

483
00:22:07.000 --> 00:22:09.359
<v Speaker 4>able to say, hey, what's going on, and we figured

484
00:22:09.359 --> 00:22:11.839
<v Speaker 4>out what the problem was. There were no RiverLink issues.

485
00:22:11.880 --> 00:22:13.759
<v Speaker 4>It's just a matter of, hey, we made some goofs.

486
00:22:13.799 --> 00:22:15.680
<v Speaker 4>We didn't know, we didn't know how the system works.

487
00:22:15.720 --> 00:22:20.960
<v Speaker 3>Well, sometimes it's nobody's fault. Sometimes it's no one's fault. Yes,

488
00:22:21.119 --> 00:22:22.319
<v Speaker 3>we just need to be addressed.

489
00:22:22.400 --> 00:22:24.400
<v Speaker 1>And you said, no one likes you know, it's not

490
00:22:24.480 --> 00:22:26.519
<v Speaker 1>the favorite thing they have tolds, but I do will say.

491
00:22:27.279 --> 00:22:31.559
<v Speaker 1>I remember before Lincoln was built, and how I drive

492
00:22:31.599 --> 00:22:34.240
<v Speaker 1>into Indiana was a nightmare because now I had to

493
00:22:34.319 --> 00:22:36.799
<v Speaker 1>time it, like if after the show, having to go

494
00:22:36.960 --> 00:22:37.839
<v Speaker 1>back across the bridge.

495
00:22:37.880 --> 00:22:39.440
<v Speaker 3>I was like, honey, I'll see you in an hour.

496
00:22:39.759 --> 00:22:43.440
<v Speaker 1>But now I've never since it's been built, I've had

497
00:22:43.880 --> 00:22:47.519
<v Speaker 1>zero traffic jams on the Kennedy of the Lincoln. And

498
00:22:47.680 --> 00:22:50.440
<v Speaker 1>that is and with my son at school Indiana, it is,

499
00:22:50.799 --> 00:22:54.279
<v Speaker 1>it's it's awesome. So I definitely I want to pay

500
00:22:54.400 --> 00:22:55.839
<v Speaker 1>because it's worth it to.

501
00:22:55.880 --> 00:22:59.759
<v Speaker 4>Meest sense of the userphe and I will say this,

502
00:22:59.839 --> 00:23:01.640
<v Speaker 4>this will blow your mind a little bit tony, because

503
00:23:01.680 --> 00:23:04.400
<v Speaker 4>it is hard to remember what it was like before

504
00:23:04.440 --> 00:23:06.200
<v Speaker 4>we had the Lincoln, before we had the East End.

505
00:23:06.279 --> 00:23:08.079
<v Speaker 3>Like soronos, don't use the usage.

506
00:23:07.880 --> 00:23:12.000
<v Speaker 4>Every that's driving eight miles plus downtown across the river

507
00:23:12.480 --> 00:23:14.839
<v Speaker 4>because it didn't connect on the East End. Ten years

508
00:23:15.079 --> 00:23:15.759
<v Speaker 4>it has been.

509
00:23:15.839 --> 00:23:18.160
<v Speaker 3>Ten Oh my gosh, that is crazy.

510
00:23:18.359 --> 00:23:21.000
<v Speaker 4>We opened the Lincoln at the end of fifteen and

511
00:23:21.079 --> 00:23:24.000
<v Speaker 4>then the project was complete in twenty sixteen. So ten

512
00:23:24.079 --> 00:23:26.000
<v Speaker 4>years since we've had the Lincoln. And if you remember,

513
00:23:26.359 --> 00:23:28.480
<v Speaker 4>that's when we started working on the Kennedy. We own

514
00:23:28.519 --> 00:23:30.319
<v Speaker 4>we had north and south traffic on the Lincoln. You

515
00:23:30.359 --> 00:23:32.759
<v Speaker 4>don't even remember these things anymore. I swear we have

516
00:23:32.880 --> 00:23:34.079
<v Speaker 4>thirteen lanes.

517
00:23:33.759 --> 00:23:37.039
<v Speaker 1>Of the way down down, redid all these Sphetty junctions,

518
00:23:37.160 --> 00:23:40.200
<v Speaker 1>like all these redid the whole Stetty junction. We forget

519
00:23:40.319 --> 00:23:43.200
<v Speaker 1>how much of a nightmare having just the Kennedy both

520
00:23:43.279 --> 00:23:45.039
<v Speaker 1>ways day were yeah.

521
00:23:44.920 --> 00:23:47.160
<v Speaker 4>And there'ss and one other thing you know to mention

522
00:23:47.279 --> 00:23:50.160
<v Speaker 4>quickly because people say all the time, oh, tolls, they've

523
00:23:50.160 --> 00:23:52.400
<v Speaker 4>been around forever this has to be paid for. This

524
00:23:52.640 --> 00:23:56.440
<v Speaker 4>was a two point three billion dollar project. It's just

525
00:23:56.519 --> 00:23:58.119
<v Speaker 4>like when you when you buy a house, Dwhite. I mean,

526
00:23:58.160 --> 00:24:00.640
<v Speaker 4>it would be great if you bought a two hundred

527
00:24:00.640 --> 00:24:02.839
<v Speaker 4>and fifty thousand dollars house and they say that pay

528
00:24:02.920 --> 00:24:04.240
<v Speaker 4>us two hundred and fifty thousand dollars.

529
00:24:04.519 --> 00:24:05.000
<v Speaker 3>You don't.

530
00:24:05.200 --> 00:24:07.519
<v Speaker 4>You pay all of that interest. All of that interest

531
00:24:07.599 --> 00:24:09.519
<v Speaker 4>is front loaded. You have payments that go on for

532
00:24:09.599 --> 00:24:10.200
<v Speaker 4>so many years.

533
00:24:10.240 --> 00:24:14.279
<v Speaker 3>So the project, actually that's a bargain. Now, that's a bargain.

534
00:24:14.400 --> 00:24:16.519
<v Speaker 3>So you say two point four for both, right, yeah,

535
00:24:16.559 --> 00:24:21.480
<v Speaker 3>two double.

536
00:24:22.759 --> 00:24:29.559
<v Speaker 2>In all fairness, they had a Bogo coupon. Big Bridge

537
00:24:29.680 --> 00:24:32.400
<v Speaker 2>had a Bugo coupon. But I want to I want

538
00:24:32.440 --> 00:24:36.440
<v Speaker 2>to get back because seriously, this is a this is

539
00:24:36.519 --> 00:24:39.440
<v Speaker 2>a situation where I thought I was in the right.

540
00:24:39.880 --> 00:24:42.839
<v Speaker 2>I got pissed off. And what made me feel sincerely,

541
00:24:42.880 --> 00:24:44.640
<v Speaker 2>what made me feel bad is when I called and

542
00:24:44.759 --> 00:24:47.240
<v Speaker 2>they it was no time at all, and they fixed it.

543
00:24:47.319 --> 00:24:49.680
<v Speaker 2>And then she even she not only deducted the fees,

544
00:24:49.759 --> 00:24:50.880
<v Speaker 2>but then she gave me a discount on.

545
00:24:51.359 --> 00:24:53.799
<v Speaker 4>Genuinely, Oh yeah, so let's bring through those quickly. Let's

546
00:24:53.920 --> 00:24:57.160
<v Speaker 4>so so, Dwight. It was as simple yes, go ahead, Yeah,

547
00:24:57.200 --> 00:24:57.920
<v Speaker 4>you got your bill?

548
00:24:58.279 --> 00:24:59.200
<v Speaker 3>Why am I getting a bill?

549
00:24:59.240 --> 00:25:01.839
<v Speaker 4>I've always had a You've done it right, You've always

550
00:25:01.880 --> 00:25:04.559
<v Speaker 4>had an account, you keep money in the account, always

551
00:25:04.599 --> 00:25:05.920
<v Speaker 4>worked for you. And you're like, what the heck? Why

552
00:25:05.920 --> 00:25:07.960
<v Speaker 4>am I getting a bill? This was a simple thing.

553
00:25:08.279 --> 00:25:10.039
<v Speaker 4>You are a man who likes certain things.

554
00:25:10.119 --> 00:25:16.559
<v Speaker 6>You have a vanity plates and a four and a

555
00:25:16.599 --> 00:25:20.000
<v Speaker 6>half years ago, I made my jeep Cobbo and my

556
00:25:20.160 --> 00:25:21.359
<v Speaker 6>Harley Davison wabble.

557
00:25:21.640 --> 00:25:23.880
<v Speaker 2>Yeah, there you go, and I didn't. You're a cool guy.

558
00:25:24.200 --> 00:25:26.799
<v Speaker 2>What you're going down?

559
00:25:27.960 --> 00:25:28.000
<v Speaker 1>No?

560
00:25:28.160 --> 00:25:31.160
<v Speaker 2>But that was my issue is I never connected the

561
00:25:31.240 --> 00:25:32.519
<v Speaker 2>new vanity plate, and.

562
00:25:32.559 --> 00:25:35.359
<v Speaker 4>So we don't know. So all we had is the vehicle,

563
00:25:35.799 --> 00:25:38.559
<v Speaker 4>the registration number. We know that jeep belongs to Dwight.

564
00:25:38.799 --> 00:25:41.200
<v Speaker 4>We did not know about the Cabo plate because you

565
00:25:41.400 --> 00:25:43.640
<v Speaker 4>never told RiverLink. If you had gone to your account

566
00:25:44.000 --> 00:25:45.559
<v Speaker 4>and you go to that big green button on the

567
00:25:45.599 --> 00:25:48.079
<v Speaker 4>homepage and you go to manage account and you just

568
00:25:48.640 --> 00:25:50.720
<v Speaker 4>change your license plate, you know, take the old one off,

569
00:25:50.759 --> 00:25:53.400
<v Speaker 4>add the new one. So what happened is there for

570
00:25:53.559 --> 00:25:56.640
<v Speaker 4>some reason your transponder didn't read it has always read.

571
00:25:56.920 --> 00:26:00.359
<v Speaker 4>They're highly highly reliable. It could have been a severe

572
00:26:00.440 --> 00:26:02.680
<v Speaker 4>weather situation. It could have been a bird flying in

573
00:26:02.720 --> 00:26:03.319
<v Speaker 4>front of the camera.

574
00:26:03.440 --> 00:26:04.119
<v Speaker 3>Something happened.

575
00:26:04.160 --> 00:26:05.960
<v Speaker 2>It could have been the stick people family that I

576
00:26:06.079 --> 00:26:09.000
<v Speaker 2>put on top of my transpont things.

577
00:26:09.000 --> 00:26:11.599
<v Speaker 4>Transponder didn't read. So what would have happened if you

578
00:26:11.680 --> 00:26:14.279
<v Speaker 4>had registered your plate? And this is because I bought

579
00:26:14.279 --> 00:26:16.680
<v Speaker 4>a new vehicle. I didn't put my transponder in right away.

580
00:26:16.759 --> 00:26:18.359
<v Speaker 4>I crossed the bridge and I was like, uh, yeah.

581
00:26:18.359 --> 00:26:20.400
<v Speaker 4>All they do is they look up my license plate.

582
00:26:20.599 --> 00:26:22.400
<v Speaker 4>I put on my temporary tag when I had it,

583
00:26:22.759 --> 00:26:24.960
<v Speaker 4>took it off, put my real license plate when it came.

584
00:26:25.200 --> 00:26:26.880
<v Speaker 4>They looked up my license plate and they go, ah,

585
00:26:27.240 --> 00:26:29.680
<v Speaker 4>she has an account, she has money in it. Let's

586
00:26:29.720 --> 00:26:32.720
<v Speaker 4>take out the transponder rate. Let's take out the two

587
00:26:32.839 --> 00:26:35.240
<v Speaker 4>fifty two. It came out of my account and it's

588
00:26:35.359 --> 00:26:37.759
<v Speaker 4>marked on my statement. It says vetoll. Nobody's gonna know

589
00:26:37.799 --> 00:26:39.559
<v Speaker 4>what that means. That's a video time. Why you said

590
00:26:39.559 --> 00:26:41.519
<v Speaker 4>it transponding? Yeah, Why you said it earlier? You like,

591
00:26:41.640 --> 00:26:44.240
<v Speaker 4>because it's a convenient, but you don't. It's not on

592
00:26:44.400 --> 00:26:46.240
<v Speaker 4>the top of your mind. We got four hundred million

593
00:26:46.319 --> 00:26:49.039
<v Speaker 4>things to go each day, and our situation was it

594
00:26:49.200 --> 00:26:52.640
<v Speaker 4>was just, oh, a stolen credit card. So then stolen

595
00:26:52.680 --> 00:26:54.720
<v Speaker 4>CURK card and we had three cars. So here's another

596
00:26:54.759 --> 00:26:55.559
<v Speaker 4>in lives problem.

597
00:26:56.240 --> 00:27:00.359
<v Speaker 1>You owned so John's cars in my name, Jackie's bags

598
00:27:00.400 --> 00:27:02.960
<v Speaker 1>cars in Jackie's name. So now the bills are coming

599
00:27:03.000 --> 00:27:05.640
<v Speaker 1>to what address is it. Let's say John movesday over here,

600
00:27:05.680 --> 00:27:07.519
<v Speaker 1>and then the address goes over here, and then it

601
00:27:07.599 --> 00:27:09.519
<v Speaker 1>catches up. I think one of the things I would

602
00:27:09.559 --> 00:27:13.920
<v Speaker 1>suggest is, uh, there's there's a two fold there's mail

603
00:27:14.079 --> 00:27:17.720
<v Speaker 1>and email. Don't ignore an email even so it says

604
00:27:17.880 --> 00:27:22.440
<v Speaker 1>no reply. Yep, RiverLink. Click on that like it's a

605
00:27:22.599 --> 00:27:24.759
<v Speaker 1>doctor's office, and I will give you.

606
00:27:24.799 --> 00:27:27.160
<v Speaker 4>Even a better tip on that. Get the text updates.

607
00:27:27.279 --> 00:27:28.599
<v Speaker 4>So like, that's what I signed up for.

608
00:27:28.880 --> 00:27:32.920
<v Speaker 2>This is what you have to go. Hold on dot com,

609
00:27:33.279 --> 00:27:34.720
<v Speaker 2>go to the top right hand cord.

610
00:27:34.799 --> 00:27:38.039
<v Speaker 4>Okay, do the drop down and go to your account settings.

611
00:27:38.160 --> 00:27:41.559
<v Speaker 4>This is after you've signed into your accounts notification preferences.

612
00:27:41.839 --> 00:27:44.440
<v Speaker 4>I get my statement. You know whatever, it's email, It's fine.

613
00:27:44.480 --> 00:27:46.920
<v Speaker 4>I know what my statement is. A deal notices. Every

614
00:27:46.960 --> 00:27:50.240
<v Speaker 4>single notice I've signed up for SMS text notices. So

615
00:27:50.759 --> 00:27:52.920
<v Speaker 4>I got one about six weeks ago, got a text

616
00:27:53.000 --> 00:27:54.559
<v Speaker 4>notes my credit card didn't process.

617
00:27:54.720 --> 00:27:56.200
<v Speaker 3>I'm like what the heck, what I'm doing that? Today?

618
00:27:56.279 --> 00:27:58.279
<v Speaker 4>I logged onto my account. I had less than a

619
00:27:58.319 --> 00:28:00.119
<v Speaker 4>dollar in my account. I was going to Indie the

620
00:28:00.160 --> 00:28:02.559
<v Speaker 4>next day. I'm like, what's happening? So I dropped twenty

621
00:28:02.640 --> 00:28:03.000
<v Speaker 4>dollars in.

622
00:28:03.119 --> 00:28:03.960
<v Speaker 3>I never went negative.

623
00:28:03.960 --> 00:28:07.400
<v Speaker 4>I would have got negative. I would have gotten the bill.

624
00:28:07.559 --> 00:28:09.599
<v Speaker 4>Drop twenty dollars in, looked at it. I got a

625
00:28:09.680 --> 00:28:11.400
<v Speaker 4>new expiration date on my credit card. This is what

626
00:28:11.599 --> 00:28:12.559
<v Speaker 4>Dave's situation was.

627
00:28:12.640 --> 00:28:13.440
<v Speaker 2>When you got a bill.

628
00:28:13.799 --> 00:28:16.359
<v Speaker 4>I can we all get credit cards to mail, new account,

629
00:28:16.559 --> 00:28:21.960
<v Speaker 4>same account number, the expiration date updated. You have, you

630
00:28:22.039 --> 00:28:24.200
<v Speaker 4>have garbage, you have cable, you have Internet, you have

631
00:28:24.440 --> 00:28:26.599
<v Speaker 4>lgen all all of them you have to update. When

632
00:28:26.640 --> 00:28:29.279
<v Speaker 4>you're on the auto pay. RiverLink may not be top

633
00:28:29.319 --> 00:28:32.599
<v Speaker 4>of mind. You have to have the prepaid account. All

634
00:28:32.680 --> 00:28:34.680
<v Speaker 4>of your vehicles, Tony, this was your issue. All of

635
00:28:34.720 --> 00:28:38.000
<v Speaker 4>your vehicles registered to that account, transponders in, and you

636
00:28:38.200 --> 00:28:41.920
<v Speaker 4>have to keep money in your account. Auto replenishment, simplest

637
00:28:41.960 --> 00:28:44.079
<v Speaker 4>thing ever you do. All of those things, you never

638
00:28:44.160 --> 00:28:47.359
<v Speaker 4>hear from RiverLink. You cross the bridges, you enjoy the benefits,

639
00:28:47.400 --> 00:28:49.359
<v Speaker 4>you have that faster commute, and you never hear.

640
00:28:49.319 --> 00:28:51.960
<v Speaker 1>From So I had the conversation with a nine year old. Look, honey,

641
00:28:52.000 --> 00:28:54.079
<v Speaker 1>if you're going to go over to your favorite donut shop,

642
00:28:54.200 --> 00:28:56.200
<v Speaker 1>take the second Street bridge because it's gonna cost me.

643
00:28:56.319 --> 00:28:59.880
<v Speaker 2>What can you stop? Stop doing that? Yeah, like we do.

644
00:29:00.240 --> 00:29:01.799
<v Speaker 1>But if you're it's my nine year old daughter and

645
00:29:01.839 --> 00:29:04.400
<v Speaker 1>her friends going, let's go to that donut shop in Jernsonville,

646
00:29:04.799 --> 00:29:07.799
<v Speaker 1>stop gold the second Street because it'll add eight, you know,

647
00:29:07.839 --> 00:29:09.559
<v Speaker 1>a couple of dollars to that donut shopping day.

648
00:29:09.640 --> 00:29:12.160
<v Speaker 3>Yours is resolved. Yours is were resolved due Yeah, as

649
00:29:12.200 --> 00:29:14.240
<v Speaker 3>all said, I have a credit card that expired.

650
00:29:14.240 --> 00:29:16.960
<v Speaker 5>Didn't technically expire to me because it's the same card

651
00:29:17.039 --> 00:29:19.720
<v Speaker 5>and the same numbers, but on that card the date

652
00:29:19.839 --> 00:29:22.079
<v Speaker 5>said it had expired. So I started getting paper bills.

653
00:29:22.119 --> 00:29:24.200
<v Speaker 5>I'm like, what's going on? I have an account, so

654
00:29:24.400 --> 00:29:26.039
<v Speaker 5>just had to update the card, as simple as that.

655
00:29:26.359 --> 00:29:26.920
<v Speaker 3>Ye, there you go.

656
00:29:27.200 --> 00:29:30.359
<v Speaker 2>Well, okay, so again I wanted to apologize in person,

657
00:29:30.559 --> 00:29:33.440
<v Speaker 2>but also wanted listeners to know that if you're going

658
00:29:33.519 --> 00:29:36.279
<v Speaker 2>through something like this, just give them a call. It

659
00:29:36.400 --> 00:29:38.680
<v Speaker 2>was not painful at all. Sincerely, I'm saying that was

660
00:29:38.720 --> 00:29:39.240
<v Speaker 2>not painful.

661
00:29:39.279 --> 00:29:41.759
<v Speaker 4>All was quick and then she was well, and you

662
00:29:41.799 --> 00:29:44.279
<v Speaker 4>know that's a great point too, because people think, ugh,

663
00:29:44.640 --> 00:29:47.200
<v Speaker 4>I can I can't reach RiverLink because there were times

664
00:29:47.319 --> 00:29:49.279
<v Speaker 4>when it was it was difficult to get in. That

665
00:29:49.480 --> 00:29:51.720
<v Speaker 4>was many moons ago, so I will tell you in December,

666
00:29:52.000 --> 00:29:54.400
<v Speaker 4>and December was even higher. Average was just over a

667
00:29:54.440 --> 00:29:56.480
<v Speaker 4>minute whole time, and that was high for us past

668
00:29:56.519 --> 00:29:59.119
<v Speaker 4>several months before that. Under thirty seconds. You call eight

669
00:29:59.160 --> 00:30:01.960
<v Speaker 4>five five RiFL, you get through. So the moral of

670
00:30:02.000 --> 00:30:04.160
<v Speaker 4>the story as we wrap up, Yeah, and you have

671
00:30:04.240 --> 00:30:07.559
<v Speaker 4>an issue. The issue doesn't get better without addressing right,

672
00:30:07.799 --> 00:30:10.400
<v Speaker 4>whether it is whether it's on RiverLink or whether it's

673
00:30:10.480 --> 00:30:12.839
<v Speaker 4>on you and it let us help you. If there's

674
00:30:12.880 --> 00:30:14.440
<v Speaker 4>a problem, it's usually quick and easy.

675
00:30:14.559 --> 00:30:15.119
<v Speaker 3>Let us help you.

676
00:30:15.240 --> 00:30:17.440
<v Speaker 4>Don't let the bills come back. The problem doesn't go

677
00:30:17.480 --> 00:30:20.480
<v Speaker 4>away if you ignore it, it gets bigger, that gets painful,

678
00:30:20.599 --> 00:30:23.039
<v Speaker 4>we get frustrated. Reach out to RiverLink. They're going to

679
00:30:23.119 --> 00:30:23.519
<v Speaker 4>help you out.

680
00:30:23.599 --> 00:30:23.720
<v Speaker 1>Now.

681
00:30:23.759 --> 00:30:25.640
<v Speaker 4>I also will say this, because we're talking about this,

682
00:30:26.200 --> 00:30:27.720
<v Speaker 4>it may be a few more it may be a

683
00:30:27.799 --> 00:30:29.480
<v Speaker 4>few minutes of whole Because you guys have a lot

684
00:30:29.480 --> 00:30:31.359
<v Speaker 4>of people that listen to you. You're popular, and people

685
00:30:31.359 --> 00:30:33.039
<v Speaker 4>will be like, oh, I need to call RiverLink now.

686
00:30:33.119 --> 00:30:35.599
<v Speaker 4>That might be my situation. Please do reach out, but no,

687
00:30:35.759 --> 00:30:37.440
<v Speaker 4>it may be a few minutes now that you're waiting

688
00:30:37.519 --> 00:30:40.200
<v Speaker 4>because call volumes go up, all times go up.

689
00:30:40.359 --> 00:30:43.559
<v Speaker 1>We appreciate the patience that RiverLink has had with us,

690
00:30:44.200 --> 00:30:45.680
<v Speaker 1>and my wife made all the calls I need to

691
00:30:46.880 --> 00:30:48.119
<v Speaker 1>and they had a great relationship.

692
00:30:48.200 --> 00:30:50.920
<v Speaker 3>But I will say this about this show. We went

693
00:30:51.160 --> 00:30:52.640
<v Speaker 3>to twelve years ago.

694
00:30:52.759 --> 00:30:55.480
<v Speaker 1>We decided to make highway safety a priority on this

695
00:30:55.599 --> 00:30:58.440
<v Speaker 1>show and we made it our title sponsor for twelve

696
00:30:58.519 --> 00:31:03.440
<v Speaker 1>years running. And we we because we believe in it.

697
00:31:03.519 --> 00:31:06.680
<v Speaker 1>We believe in highway safety and don't drive distracted, watch

698
00:31:06.759 --> 00:31:10.319
<v Speaker 1>out for construction. This is the ironic thing here is

699
00:31:10.400 --> 00:31:14.160
<v Speaker 1>that we've made our life as highway safety and then

700
00:31:14.240 --> 00:31:17.440
<v Speaker 1>we've we stepped in it on this So we apologize

701
00:31:17.519 --> 00:31:19.880
<v Speaker 1>for sure, but highway safety is important to this show

702
00:31:19.920 --> 00:31:23.599
<v Speaker 1>and moving forward, folks, get the updates on your text message,

703
00:31:24.359 --> 00:31:26.519
<v Speaker 1>open the email, and open the mail.

704
00:31:26.759 --> 00:31:29.039
<v Speaker 3>Okay, do all those things in mindy, We love.

705
00:31:28.920 --> 00:31:29.400
<v Speaker 2>You so much.

706
00:31:29.400 --> 00:31:31.519
<v Speaker 4>I love you, and if you have problems, reach out

707
00:31:31.559 --> 00:31:34.480
<v Speaker 4>to customer service. Let's solve it. And then it goes away.

708
00:31:34.720 --> 00:31:37.839
<v Speaker 4>And that problem that was getting big bigger just disappears.

709
00:31:38.079 --> 00:31:40.720
<v Speaker 2>We'll make it happen. One last question, Yes, sir, if

710
00:31:40.759 --> 00:31:43.599
<v Speaker 2>you had to be stranded on a deserted island, would

711
00:31:43.599 --> 00:31:52.160
<v Speaker 2>you choose me, Tony or date Buddy to dump button, Listen,

712
00:31:52.319 --> 00:31:55.960
<v Speaker 2>Listen up loved ones. If you have an issue with RiverLink,

713
00:31:56.039 --> 00:31:58.759
<v Speaker 2>please contact them. They're going to take care of it

714
00:31:58.839 --> 00:31:59.039
<v Speaker 2>for you