WEBVTT 1 00:00:00.760 --> 00:00:14.320 Yeah, ripped of news. Need that so you don't have running Just as 2 00:00:14.400 --> 00:00:20.960 nast as we can. Shooter's gonna help me. Come, Ma Dix is 3 00:00:21.000 --> 00:00:27.480 the Troubleshooter Show. Now, Tom Martino, Hey, what's happening? I'm 4 00:00:27.640 --> 00:00:32.320 Tom Martino. Welcome to the show. There is so much to get to 5 00:00:32.320 --> 00:00:37.359 today, but first I just want to say, Okay, I'm gonna admit 6 00:00:37.439 --> 00:00:42.479 this and I'm done. But I went through all my business records last night 7 00:00:42.520 --> 00:00:47.520 after all of this crap happening, and I went all through my aircraft records. 8 00:00:47.520 --> 00:00:51.159 I went through everything I own, everything I do, and I think 9 00:00:51.240 --> 00:00:58.359 right now I'm guilty of sixty four felonies if I was in Manhattan, and 10 00:00:58.439 --> 00:01:03.880 I just want you to know that right now, I'm seventy and I got 11 00:01:03.920 --> 00:01:07.040 about sixty four felonies. I think I could probably pick. I think I 12 00:01:07.079 --> 00:01:11.400 spelled my name wrong once. That was That's another one. But soon I'll 13 00:01:11.400 --> 00:01:15.879 be ready for to run for president in about ten years. Just have to 14 00:01:15.920 --> 00:01:21.040 rack up a few more felonies. I'll be ready. Three oh three seven 15 00:01:21.079 --> 00:01:26.439 one three talks seven one three eight two five five. On another note, 16 00:01:26.920 --> 00:01:32.120 before I get to the important stuff, I am, I have some generous 17 00:01:32.120 --> 00:01:36.159 people here that buy pizza on car Day. I'm in the studio today on 18 00:01:36.200 --> 00:01:40.760 Friday, but they don't know how to order Rodney at jfr cars. God 19 00:01:40.840 --> 00:01:42.000 love him. If you want to buy a car, go to Rodney. 20 00:01:42.000 --> 00:01:49.239 But he asked Kachino one time to order a cheeseburger, cheeseburger pizza. Yeah, 21 00:01:49.400 --> 00:01:52.280 and I says, Rodney, Hood the hell are you get out of 22 00:01:52.280 --> 00:01:57.079 here? Then I have Jeff over here and he's got the whole thing's covered 23 00:01:57.120 --> 00:02:02.879 with green chilies. Green chilies don't be long on pizza for halopen was actual 24 00:02:02.920 --> 00:02:08.479 Jeff vic camera transmission Hallopen, Well that's not right. And then Kevin, 25 00:02:08.879 --> 00:02:13.039 are you what do you put are you lying about? Are we copastic? 26 00:02:13.360 --> 00:02:17.000 Pretetically? Who started putting that other stuff on? Kelly puts on there? 27 00:02:17.080 --> 00:02:21.400 Kelly, No, none of that other stuff with the pineapple and yeah, 28 00:02:21.439 --> 00:02:25.719 we're definitely going to put pineapple on. What you put on there? That? 29 00:02:27.960 --> 00:02:30.759 What did you put on there? But what's that pig belly or porker 30 00:02:30.400 --> 00:02:35.199 Canadian bacon? No, we don't want who ordered that? No one here, 31 00:02:35.479 --> 00:02:38.080 no one here wants it. So I was actually out one day and 32 00:02:38.240 --> 00:02:44.080 Suzanne said, everybody loved the sausage, the Canadian bacon. I'm going to 33 00:02:44.080 --> 00:02:47.800 tell you what to carnivore with Halopen. Whatever you get, Jeff, whatever 34 00:02:47.840 --> 00:02:52.719 you get, you just make sure extra cheese, extra sauce, pepperoni. 35 00:02:52.919 --> 00:02:54.800 That's it. And we're going to do extra pineapple just for you. I 36 00:02:54.800 --> 00:02:59.840 don't give it. I don't. I actually don't mind pineapple. Okay, 37 00:02:59.879 --> 00:03:07.159 the anti extra cheese, extra sauce, pepperoni. That's it for me and 38 00:03:07.199 --> 00:03:10.280 all. Now listen, I just want to now we get to the important 39 00:03:10.280 --> 00:03:15.240 stuff. I got Henry with me, Henry Bretts from Excel Roofing, and 40 00:03:15.280 --> 00:03:19.039 I'm going to tell you why he's on. Last night we had a terrible 41 00:03:19.080 --> 00:03:22.520 storm. Now, of course they're all celebrating around the all the roofers are 42 00:03:22.520 --> 00:03:24.919 celebrating. But here's the deal man. There was some big ass hail. 43 00:03:25.439 --> 00:03:29.800 Now, I want to ask you some Henry, would that new f wave 44 00:03:29.879 --> 00:03:35.680 stuff resist that kind of hal You know, Tom, it really depends what 45 00:03:35.759 --> 00:03:38.840 size hail it is. Well, did you see some of it look like 46 00:03:38.960 --> 00:03:44.919 baseballs? Yeah? Yeah, it's some giant hale, especially out out in 47 00:03:44.960 --> 00:03:47.599 those areas. But I'd just like to give a consumer warning. If that's 48 00:03:47.639 --> 00:03:51.719 all good with you, Tom, Go ahead, sir. All right, 49 00:03:51.759 --> 00:03:53.800 guys. So hey, it's Henry with Excel Roofing. And if you're a 50 00:03:53.840 --> 00:03:59.120 homeowner that was affected by that hailstorm, you need to remember do not call 51 00:03:59.159 --> 00:04:03.919 your insurance. Even if you don't have damage, might still get a claim 52 00:04:03.960 --> 00:04:08.439 on your record. That's right. If you call your insurance to have an 53 00:04:08.479 --> 00:04:11.800 adjuster come out, whether it's a payable claim or not, it will be 54 00:04:11.840 --> 00:04:15.240 counted against you. Here's why they do that on your clue report. Whenever 55 00:04:15.319 --> 00:04:19.160 you call, they say, ah, he's looking for a claim and you 56 00:04:19.199 --> 00:04:23.800 get a bad mark. You call a reputable roof for first. Now, 57 00:04:23.839 --> 00:04:28.199 I want to say a few things when I say this one, Henry. 58 00:04:28.279 --> 00:04:31.600 Along with your warning, never sign You don't have to sign anything for someone 59 00:04:31.639 --> 00:04:34.959 to look at your roof. Ever, if they want you to sign something, 60 00:04:35.240 --> 00:04:39.279 tell them to go to hell. That's one, you know, Tom. 61 00:04:39.279 --> 00:04:43.040 There's another thing too. There's a lot of these sketchy roofers are out 62 00:04:43.079 --> 00:04:46.079 there. Like I told you before, we've seen a lot of these twenty 63 00:04:46.120 --> 00:04:49.800 five percent cancelation fees. They have gone up to twenty five percent, and 64 00:04:49.839 --> 00:04:54.920 they have dishonest contracts and they require all this money outside. Right, So 65 00:04:55.079 --> 00:05:02.839 number one, do not absolutely, do not ever give some sign anything nothing. 66 00:05:03.000 --> 00:05:06.959 Ever, then number two, don't let a roofer meet with your adjuster. 67 00:05:08.519 --> 00:05:15.839 Make a roofer write a full and complete contract with all materials and all 68 00:05:15.240 --> 00:05:19.800 labor and everything. Now that doesn't count auxiliary, but it counts all the 69 00:05:19.839 --> 00:05:24.879 major stuff. And if they say to you these words, don't worry, 70 00:05:25.319 --> 00:05:28.720 We'll do whatever your insurance wants. Kick him in the aend. No, 71 00:05:28.720 --> 00:05:30.519 no, you don't have to kick him. Just tell him to leave. 72 00:05:30.160 --> 00:05:35.040 Tell him to leave. You never want an insurance company who says whatever your 73 00:05:35.079 --> 00:05:42.720 insurance says, never ever, ever ever. Those tips alone will save your 74 00:05:42.720 --> 00:05:46.519 ass. Also, i'd like you to use reputable companies that have been around 75 00:05:46.519 --> 00:05:48.759 a while. Tom guy, that's an important question. Go ahead. How 76 00:05:48.800 --> 00:05:53.839 do you know when you need a roofer? So let's say I have them 77 00:05:53.879 --> 00:05:56.519 run my house. How do I know if I need somebody to come out 78 00:05:56.560 --> 00:06:00.439 here. Let's put it this way, no harm, no foul, no 79 00:06:00.480 --> 00:06:03.319 matter what. If you've had hail in the neighborhood, call that's yeah, 80 00:06:03.319 --> 00:06:06.360 I give Excel Roofing a call. Well, we'll come out into a free 81 00:06:06.439 --> 00:06:11.839 honest roof inspection for you and get you taken care of. Now, that's 82 00:06:11.839 --> 00:06:15.959 the key. Free, honest, yep, free owners. They need a 83 00:06:15.040 --> 00:06:19.120 reputable roofing company that puts the homeowner because they're all going to be out today 84 00:06:19.160 --> 00:06:21.439 knocking on doors. We all know that they're going to try to get them 85 00:06:21.480 --> 00:06:25.839 to sign. They're going to get them at the door to inspect their roof, 86 00:06:26.079 --> 00:06:29.800 get a signature. And now you're stuck with a twenty five percent cancelation. 87 00:06:30.240 --> 00:06:32.040 Exactly, Tom, you need to make sure that they don't have that 88 00:06:32.199 --> 00:06:35.639 cancelation. Make sure you don't sign period. You don't have to sign, 89 00:06:35.680 --> 00:06:40.279 you have a year. Don't don't sign anything period. You're right though, 90 00:06:40.519 --> 00:06:46.639 no cancelation, fees or penalties. And now excel is three oh three seven 91 00:06:46.720 --> 00:06:51.959 sixty one sixty four hundred seven sixty one sixty four hundred three h three seven 92 00:06:53.000 --> 00:06:58.160 six one sixty four hundred. Let's talk Mary. What's going on with you? 93 00:06:58.279 --> 00:07:02.240 Mary? Tom and I just enjoyed listening. Thank you. I hope 94 00:07:02.240 --> 00:07:05.279 that it'll save a lot of people time and money. What's going on? 95 00:07:08.600 --> 00:07:14.360 Well, I have a serious problem here. What's going on? Well? 96 00:07:15.120 --> 00:07:20.160 I had some knee injections and it started last it started last June at UC 97 00:07:20.360 --> 00:07:24.519 eight and I just want to give you just a little bit of background. 98 00:07:25.079 --> 00:07:31.680 From August of twenty eighteen up until March twenty second of last year, I 99 00:07:31.839 --> 00:07:36.199 used a different company. I got to notice that as of April third. 100 00:07:36.759 --> 00:07:40.199 What do you mean you used a different company? You got to tell me 101 00:07:40.240 --> 00:07:42.560 what you're talking about. What do you mean you used a different company? 102 00:07:42.600 --> 00:07:46.040 It's a different orthopedic. I don't want to say. So hold on when 103 00:07:46.079 --> 00:07:49.439 you say you used a different one, hold on different they had three arms? 104 00:07:49.519 --> 00:07:53.000 Or you mean different from the original one. What do you mean by 105 00:07:53.040 --> 00:07:58.040 a different orthopedy? Different? Different from one different prior, I should say, 106 00:07:58.079 --> 00:08:03.279 prior to using UCA. And the only reason I left them for four 107 00:08:03.399 --> 00:08:09.040 years in seven months right up until March twenty second, every three months, 108 00:08:09.120 --> 00:08:13.879 faithfully I went and had my knee injections. We knew that sooner or later 109 00:08:13.000 --> 00:08:16.800 I would have to have knee replacements. I am a seventy six year old 110 00:08:16.839 --> 00:08:22.319 seniors old. Okay, So Mary, you left uh and went where no? 111 00:08:22.759 --> 00:08:28.560 I left the other people because okay, I got it email and they 112 00:08:28.639 --> 00:08:33.120 said, as of April third, we are no longer taking your insurance. 113 00:08:33.240 --> 00:08:39.000 Okay, And what was the name of that clinic. Do I have to 114 00:08:39.000 --> 00:08:41.159 say it? Well, they're really great. They are great. No, 115 00:08:41.279 --> 00:08:43.519 I just wondered, guy, Okay, so you were at a clinic. 116 00:08:43.639 --> 00:08:46.720 Okay, it's just that I'm putting down all this sketching. So you're at 117 00:08:46.720 --> 00:08:52.600 a clinic and you were doing knee injections and left them even though they're wonderful, 118 00:08:52.679 --> 00:08:56.120 humorous, they have like twenty four doctors there. Got it. Okay, 119 00:08:56.360 --> 00:09:00.000 that's all orthopedic. Okay, at a big clinic, at a big 120 00:09:00.399 --> 00:09:03.639 but you since left them and went to UCH. Well I had to. 121 00:09:03.360 --> 00:09:07.159 I got to be there. Yeah, I would still be there, got 122 00:09:07.159 --> 00:09:09.919 it, And that the doctor I had would be doing my knee search. 123 00:09:09.120 --> 00:09:13.320 I got it. Nevertheless, I go to UCH because I have other doctors 124 00:09:13.320 --> 00:09:18.759 at UH. My PCP is there. So I go to the orthopedic department 125 00:09:20.559 --> 00:09:24.399 and I've been there before. They took good care of me when I had 126 00:09:24.440 --> 00:09:28.399 a severe fall in my home. The main woman, the main doctor. 127 00:09:28.960 --> 00:09:33.360 Nevertheless, they said, okay, well she doesn't do knee injections, but 128 00:09:33.720 --> 00:09:39.120 we have a physical therapist, I mean a physical a physician's assistant. Beg 129 00:09:39.120 --> 00:09:45.440 your partner, PA. So on Friday, June the sixteenth, I had 130 00:09:45.960 --> 00:09:52.480 double knee injections, and Tom, I'm telling you, never, never, 131 00:09:52.879 --> 00:09:56.879 never, ever had a problem when I went to this other place I did 132 00:09:56.919 --> 00:10:01.039 four years and seven months. Now I sit in Instead of laying on the 133 00:10:01.120 --> 00:10:05.360 table, which is really the way to do this, I sit in a 134 00:10:05.480 --> 00:10:07.159 chair. This guy, are you in a lot of pain when you said 135 00:10:07.200 --> 00:10:11.039 it didn't work or never had problems? What are the problems this time? 136 00:10:11.840 --> 00:10:16.240 The problems are I'm bone to bone really bad. Well wait a minute, 137 00:10:16.279 --> 00:10:18.960 wait a minute, No, no, they didn't cause the bone to bone. 138 00:10:18.000 --> 00:10:20.240 If you were bone to bone, it was happened before. But what 139 00:10:20.279 --> 00:10:24.200 I need to know is this, Yes, here's just a very simple question. 140 00:10:24.720 --> 00:10:33.000 You liked your knee injections before, but now what is different? What 141 00:10:33.240 --> 00:10:39.200 is different is the codes that they put in. Is it a billing issue 142 00:10:39.360 --> 00:10:41.600 or is it a therapy issue? At the treatment issue? Is your knee 143 00:10:41.639 --> 00:10:46.639 working? Which one is it? Then? Okay it's both for last two. 144 00:10:48.039 --> 00:10:50.840 Okay, Mary, So you're saying you're saying you don't like the treatment. 145 00:10:52.200 --> 00:10:54.600 It wasn't as good as the last one, and they're billing you wrong. 146 00:10:56.360 --> 00:11:00.799 Okay, let me just say though, Okay, Mary, that's a 147 00:11:01.559 --> 00:11:05.080 listen. I know listen. I understand people are saying, don't interrupt, 148 00:11:05.120 --> 00:11:09.200 but I need to know this. Are we complaining about the treatment or about 149 00:11:09.240 --> 00:11:13.360 the billing, or about both? That is not a difficult question to Mary. 150 00:11:16.399 --> 00:11:20.480 I'm not complaining about that because it's over in the past for last June. 151 00:11:22.120 --> 00:11:26.440 But I realized I could not use that guy again in why because of 152 00:11:26.519 --> 00:11:31.279 the treatment or because of the billing. Yes, I was in excruciating pain 153 00:11:31.440 --> 00:11:35.120 for three weeks. Okay, So you didn't trust his ability. You didn't 154 00:11:35.120 --> 00:11:39.679 trust his ability. Is that what we're talking about. Yes, but Tom, 155 00:11:39.720 --> 00:11:43.519 that's not the issue. Okay, what is the issue? Mary? 156 00:11:43.559 --> 00:11:46.320 What is it? Go ahead? So then I made an appointment for the 157 00:11:46.399 --> 00:11:50.679 next three months. I said I can't use this guy and I and he 158 00:11:50.840 --> 00:11:56.600 gave me a woman as a excuse me Apa. Okay, here is where 159 00:11:56.679 --> 00:12:01.840 the problem started. Now we're going to get to the go ahead. When 160 00:12:01.919 --> 00:12:05.720 I went June just says I did it the other place for all those years. 161 00:12:05.919 --> 00:12:09.480 Okay, Mary, we're listening. Thirty dollars. I paid my thirty 162 00:12:09.480 --> 00:12:15.879 five dollars Copey up front, never got a bill and they sent it on 163 00:12:16.000 --> 00:12:18.600 insurance covered the rest. So let me get this now. We're talking about 164 00:12:18.639 --> 00:12:22.879 Billy, not the treatment anymore, right, right, Okay, go ahead. 165 00:12:22.919 --> 00:12:26.320 Now here's where it gets complicated. Yeah, like it hasn't already. 166 00:12:26.320 --> 00:12:31.000 Go ahead, So I go in September. I go in September. I 167 00:12:31.080 --> 00:12:37.639 paid the thirty five dollars in June. I always have all my three forms 168 00:12:37.639 --> 00:12:41.720 of ID out. And I go in September and the woman says, oh, 169 00:12:41.799 --> 00:12:46.879 She says, you don't owe anything, and I says, what, 170 00:12:46.240 --> 00:12:48.759 Okay, hold on. I know this is going to take the rest of 171 00:12:48.799 --> 00:12:50.559 the show, so I want to give you more time. I got to 172 00:12:50.600 --> 00:12:56.440 take a break. Here's the deal. I promise you Mary, this is 173 00:12:56.480 --> 00:13:01.440 going to be worked on and we can probably help you. But I need 174 00:13:01.480 --> 00:13:05.000 to know the problems. So all of those past things have nothing to do 175 00:13:05.080 --> 00:13:13.840 with it. What you're talking about now is somehow the billing got screwed up. 176 00:13:13.120 --> 00:13:20.039 We'll talk about it coming up. I'm comp go with a sure thing 177 00:13:20.159 --> 00:13:24.559 Denver's Best roofer Excel roofing dot com. You don't pay a cent until you're 178 00:13:24.639 --> 00:13:31.600 content, wait time for an insurance checkup free, no obligation. In comparison, 179 00:13:31.720 --> 00:13:37.600 call Compass insurance paying too much your coverage at dozens of insurance companies find 180 00:13:37.639 --> 00:13:39.919 out now three oh three seven seven to one help. You'll think you're his 181 00:13:41.080 --> 00:13:45.080 only customer when you choose Frank durand the real estate man dot com to list 182 00:13:45.120 --> 00:13:50.960 your home with Remax Alliance three oh three nine two zero sixteen twenty two. 183 00:13:52.200 --> 00:13:54.480 Hi Tom Martine, and you're three all three seven on three talks seven on 184 00:13:54.559 --> 00:14:01.519 three at two five to five. Mary has a billing issue with her clinic 185 00:14:01.799 --> 00:14:05.039 doing knee ingestions at UCH. So let's see if we can help her with 186 00:14:05.080 --> 00:14:09.120 that. Okay, Mary, So so somehow she said you didn't have a 187 00:14:09.200 --> 00:14:15.519 copay? What happened? Then? Well, I was astounded by that. 188 00:14:15.519 --> 00:14:16.320 That's why I said her. I said, what do you mean? I 189 00:14:16.320 --> 00:14:20.639 said, I always pay up front and she said, oh, she says, 190 00:14:20.720 --> 00:14:26.159 we put that on the back and m at at her puzzle and I 191 00:14:26.240 --> 00:14:31.200 said the back end of what She kind of threw her hands up and looked 192 00:14:31.240 --> 00:14:33.519 at me blank. But we'll get to the problem part. So, yeah, 193 00:14:33.559 --> 00:14:37.559 I know you were astounded. I know all that. So what happened 194 00:14:37.600 --> 00:14:41.840 instead of a thirty five dollars co pay and I've paid that the various doctors 195 00:14:41.879 --> 00:14:46.519 there, they submit, Yeah, go ahead at the end of October, 196 00:14:46.120 --> 00:14:52.919 because I went September to this woman PA, I get my EOB from my 197 00:14:52.080 --> 00:14:58.120 insurance, and what is there? It says CO pay three hundred and twenty 198 00:14:58.159 --> 00:15:03.720 five dollars. I called my insurance. I said, I don't understand. 199 00:15:03.320 --> 00:15:09.279 I had this in June. It was this copey all those other years. 200 00:15:09.320 --> 00:15:13.919 I was at the other place thirty five dollars. So anyhow, they said, 201 00:15:13.919 --> 00:15:20.080 well, it's three hundred and twenty five. The same numbers, Tom, 202 00:15:20.399 --> 00:15:24.679 this is the thing, the same numbers codes. But Mary, Mary, 203 00:15:26.039 --> 00:15:28.240 I understand, let me explain something to you. Okay, I understand 204 00:15:28.320 --> 00:15:33.799 what you're saying about the code and about the different copays, but they're not 205 00:15:33.000 --> 00:15:39.440 universal. They change with the clinics. Now. I know that they're supposed 206 00:15:39.519 --> 00:15:45.159 to tell you all this upfront that this transparent pricing is not working for people, 207 00:15:45.639 --> 00:15:48.720 but they don't have to do the same cope. All copays are not 208 00:15:48.799 --> 00:15:54.000 the same unless you have a plan that guarantees that. I don't know. 209 00:15:54.279 --> 00:15:56.519 Are we talking about Medicare and a supplement? You said you were seventy three 210 00:15:56.600 --> 00:16:02.159 hyar, No, we are just crents. I have. I have Medicare 211 00:16:02.360 --> 00:16:07.559 advantage. I have what is known as medi Blue Plug. Now I need 212 00:16:07.639 --> 00:16:12.159 to know. I need to know Medicare advantage. This clinic at u hu 213 00:16:12.279 --> 00:16:17.440 in two. Was it part of your medical art clinic? Orthopeda clinic? 214 00:16:17.480 --> 00:16:21.879 Got it? Is it part of the Is it part of your advantage plan? 215 00:16:22.039 --> 00:16:26.519 Yes, they take my insurance. Do me a favor, Do me 216 00:16:26.519 --> 00:16:30.759 a favor? Hold on, Hey, Kachina, can we get integer insurance 217 00:16:30.759 --> 00:16:33.480 on? I just have a question about it. I have a question about 218 00:16:33.519 --> 00:16:37.120 advantage. I want to know if it seems to me it would be too 219 00:16:37.159 --> 00:16:41.720 confusing if they could just have different copays at different providers. It doesn't sound 220 00:16:41.799 --> 00:16:45.679 right to me. I want to know what I'm not understanding. Mary, 221 00:16:47.240 --> 00:16:49.759 Mary, just real quick, did anyone ever try to give you a reason 222 00:16:49.840 --> 00:16:53.080 for this? And I don't need a story, just did anyone ever try 223 00:16:53.120 --> 00:16:56.799 to justify? No, that's what I'm telling you. They say, we 224 00:16:56.919 --> 00:17:00.120 put that on the back end. No, I mean this, I mean 225 00:17:00.159 --> 00:17:04.400 your insurance. Your insurance say to you that's the cope? Or did they 226 00:17:04.440 --> 00:17:07.680 say to you that doesn't sound right? Did they say anything at all to 227 00:17:07.720 --> 00:17:11.559 you? No? Okay, hold on that okay, hold on, that's 228 00:17:11.599 --> 00:17:17.119 good, okay? Three or three seven one three talk seven one three A 229 00:17:17.240 --> 00:17:22.640 two five five. So a few years ago we had a kid come in 230 00:17:22.119 --> 00:17:29.480 living with a friend's mom. We called him failure to Launch. And at 231 00:17:29.480 --> 00:17:32.319 the time we were giving free advice to people, and we said, in 232 00:17:32.400 --> 00:17:36.960 fact, we'll follow you along and encourage you and help you to the extent 233 00:17:37.039 --> 00:17:41.640 we can if you follow our advice. And there was a kid named Patrick 234 00:17:42.480 --> 00:17:47.039 who came into the studio and then we told them what to do with the 235 00:17:47.119 --> 00:17:52.680 mom and how to gracefully get out of that situation, recommended some trade schools 236 00:17:52.680 --> 00:17:56.599 if he didn't want to go to college. He went on to do welding 237 00:17:56.640 --> 00:17:59.240 and other things. I even think he found a girlfriend. He may have 238 00:17:59.240 --> 00:18:02.920 gotten married, don't know. But he's calling in with a follow up right 239 00:18:02.960 --> 00:18:08.799 now, so let's talk to him. Patrick, Patrick, I want to 240 00:18:08.839 --> 00:18:12.839 ask you a couple of questions. Did you ever pursue welding after your trade 241 00:18:12.839 --> 00:18:18.279 school or not? I did not know. Okay, what did you do 242 00:18:18.359 --> 00:18:22.119 instead of trade school? I mean, instead of well, I actually became 243 00:18:22.160 --> 00:18:26.759 a truck tracker? Okay? Now did you also did I remember this correctly? 244 00:18:26.839 --> 00:18:32.359 Did you find a wife? Yes, actually you find a woman, 245 00:18:32.519 --> 00:18:37.000 she becomes a wife. I mean normally. Okay. So and is that 246 00:18:37.119 --> 00:18:42.079 still going okay? I hope unfortunately? No? Okay? How long were 247 00:18:42.119 --> 00:18:47.839 you married? October would have been two years? What happened? Patrick? 248 00:18:47.880 --> 00:18:56.960 I'm just curious adultery mostly with her or you her? Yeah, that's too 249 00:18:57.039 --> 00:19:04.559 bad anyway. So you're alone now going through the process with the courts of 250 00:19:04.720 --> 00:19:07.079 divorce? Is it? It's not going to be a messy divorce. You 251 00:19:07.119 --> 00:19:11.759 don't have anything, neither of you do, right, No, we don't 252 00:19:11.799 --> 00:19:17.039 really have anything. We just have two kids. Oh my god, you 253 00:19:17.160 --> 00:19:21.960 have two kids now? Okay? And how is that working out? Patrick? 254 00:19:22.920 --> 00:19:26.759 That's going to be the messy part. What else did you want to 255 00:19:26.799 --> 00:19:30.839 report? I'm just jumping in with questions, but you called. What did 256 00:19:30.839 --> 00:19:34.079 you want to talk about? Doing pretty well with the job? Almost been 257 00:19:34.160 --> 00:19:41.480 with this company I'm with for almost a year? Good with them? And 258 00:19:42.480 --> 00:19:48.680 did this divorce kind of devastate you? Yes? And were you on the 259 00:19:48.759 --> 00:19:52.440 road all the time? What did she have an excuse? Did she try 260 00:19:52.480 --> 00:19:53.839 to make a reason? Did she say that we can work on it? 261 00:19:53.880 --> 00:19:59.559 What was that all about? She didn't really give me a good reasons, 262 00:19:59.640 --> 00:20:03.920 justaying that I never cared for her enough. Did you ever look at yourself? 263 00:20:04.000 --> 00:20:08.559 Is that true? Any of it? In the ways that she was 264 00:20:08.720 --> 00:20:14.240 saying that I never cared for enough, like that's not true. And then 265 00:20:14.279 --> 00:20:17.279 she's trying to say that I never cared for the kids or her, And 266 00:20:17.279 --> 00:20:19.400 it's like, were you on the road a lot? Were you? Are 267 00:20:19.400 --> 00:20:25.200 you over the road Patrick or regional over the road? How much are you 268 00:20:25.319 --> 00:20:29.000 on the road three to four weeks at a time? Yeah, they see 269 00:20:29.039 --> 00:20:33.079 that can be rough on a marriage, especially with little kids. Yes, 270 00:20:33.559 --> 00:20:37.480 so right now though when you say it's messy, she's not like going to 271 00:20:37.559 --> 00:20:41.319 try to keep the kids from seeing you and all of that or is that 272 00:20:41.400 --> 00:20:48.920 something you care about? What what's happening there? She is as of right 273 00:20:48.960 --> 00:20:56.400 now? We paperwork was just sent to the court today by my lawyer. 274 00:20:56.039 --> 00:20:59.279 Are you so? Why are you guys? Like, do you even need 275 00:20:59.400 --> 00:21:04.680 Did you try mediation? First? We tried but there there we had people 276 00:21:04.720 --> 00:21:08.640 trying to help us, but she said she's given up on trying a long 277 00:21:08.680 --> 00:21:11.599 time ago. But but trying, what does she want to do? I 278 00:21:11.640 --> 00:21:17.279 mean, what is she looking for at this point? I honestly have no 279 00:21:17.359 --> 00:21:19.759 idea. Well, she wants an answer. You need to pay child support? 280 00:21:19.799 --> 00:21:23.920 I imagine, right, Yes, there's not going to be any maintenance. 281 00:21:23.960 --> 00:21:30.559 You're only married a couple of years. Yes. Does she have a 282 00:21:30.640 --> 00:21:33.720 job? No, she does not work. Does she have a boyfriend? 283 00:21:37.200 --> 00:21:44.839 From what I've heard, she's been on tender separation, which was the seventh 284 00:21:44.880 --> 00:21:52.480 table. This is too bad, So don't run up a lot of legal 285 00:21:52.519 --> 00:21:56.000 bills. Try. This should be a very simple divorce. You you need 286 00:21:56.039 --> 00:22:00.640 a parenting plan. You have two kids. I mean, you do care 287 00:22:00.640 --> 00:22:04.640 about seeing your kids, right, I'm actually going to be pursuing focusty of 288 00:22:04.720 --> 00:22:12.880 my kids now. Why there have been certain aspects that my wife has done, 289 00:22:14.039 --> 00:22:18.279 especially with our daughter. How are you going to do that? With 290 00:22:18.400 --> 00:22:21.880 you on the road three weeks a month? What are you going to do? 291 00:22:22.920 --> 00:22:25.559 I'm going actually going to be stepping away from driving over the road. 292 00:22:25.960 --> 00:22:27.480 Well what is this? Tom? I got to jump in? This is 293 00:22:27.920 --> 00:22:32.559 know you were there? Well I had to we were listening just whatever. 294 00:22:32.640 --> 00:22:36.000 I had to hop on. This is horrible. I thought this kid was 295 00:22:36.079 --> 00:22:38.920 finally doing good, he'd been married, he's had the same job forever. 296 00:22:40.200 --> 00:22:41.960 Then this broad cheats on him. I mean, what the hell's going on? 297 00:22:42.039 --> 00:22:45.720 Patrick? Why did she cheat on you? Well? He's on the 298 00:22:45.799 --> 00:22:48.680 road three weeks. Who knows. I mean the guy. The guy didn't 299 00:22:48.720 --> 00:22:52.480 have a stellar reputation for sticking to things. I mean, it can't be 300 00:22:52.519 --> 00:22:56.000 all her fault. Well, I'm not saying it is all her fault. 301 00:22:56.039 --> 00:22:59.799 I'm asking him what happened? Is it because you're never there? Who did 302 00:22:59.839 --> 00:23:02.759 she cheat on you with? Was it a neighbor? Was it a friend? 303 00:23:02.839 --> 00:23:07.519 Who? Was it some guys she met online? Oh, so she's 304 00:23:07.559 --> 00:23:12.240 out, she's out fishing on the internet. Yes, I don't like this 305 00:23:12.359 --> 00:23:18.640 man, Patrick, unless you're going to help him. Your wife could have 306 00:23:18.759 --> 00:23:21.640 cheated. That doesn't mean she's a bad mom. Here's what I'm saying. 307 00:23:21.720 --> 00:23:26.359 Unless you have a real compelling reason to try to pursue custody, it almost 308 00:23:26.440 --> 00:23:30.279 never works when the kids are in the middle. Well, where's the custody 309 00:23:30.400 --> 00:23:36.240 sit now? Well, I imagine it's automatically joint until somebody screws up. 310 00:23:37.559 --> 00:23:47.440 Yeah, so she was under a safety what Tom, What the hell is 311 00:23:47.480 --> 00:23:51.680 this? I don't know. Did they find her inadequate or something? What 312 00:23:51.680 --> 00:23:56.680 will happen? She had actually shook heart off at one point? What do 313 00:23:56.720 --> 00:24:00.559 you mean took you took her? Shook her like her shooker shugar. Okay, 314 00:24:00.720 --> 00:24:06.920 so she's an abuser apparently. Now, Patrick, what are you gonna 315 00:24:06.960 --> 00:24:10.160 do? Okay, if you don't drive trucks and you get your kids, 316 00:24:10.279 --> 00:24:11.920 just hold on. I gotta take this break. I mean, I don't 317 00:24:11.920 --> 00:24:15.640 want your life to fall apart. At the same time, you don't want 318 00:24:15.680 --> 00:24:18.000 your kid with someone who abuses him. Did she abuse him? Is she 319 00:24:18.119 --> 00:24:22.039 getting classes? I mean, I'm just trying to see where you You don't 320 00:24:22.079 --> 00:24:29.480 go completely ballistic here and lose everything, especially a good job. Three oh 321 00:24:29.519 --> 00:24:37.240 three seven one three eight two five five. Go with a sure thing Denver's 322 00:24:37.279 --> 00:24:41.599 best roofer Excel Roofing dot com. You don't pay a cent until you're content. 323 00:24:45.000 --> 00:24:48.160 Time for an insurance check up free, no obligation. In comparison, 324 00:24:48.279 --> 00:24:52.400 call Compass Insurance paying too much your coverage at dozens of insurance companies find out 325 00:24:52.400 --> 00:24:56.519 now three oh three seven to seven to one help. You'll think you're his 326 00:24:56.680 --> 00:25:00.640 only customer when you choose Frank durand the real estate Man dot com to list 327 00:25:00.720 --> 00:25:07.799 your home with Remax Alliance three all three nine two zero sixteen twenty two. 328 00:25:11.200 --> 00:25:15.880 Hi Tom Martinez here three oh three seven one three talks seven one, three, 329 00:25:15.960 --> 00:25:18.559 eight, two, five five. John Jones is with us from Integra 330 00:25:18.640 --> 00:25:26.160 Insurance. John John Junior, hey Man. Mary is on Medicare advantage. 331 00:25:26.680 --> 00:25:29.839 I got to figure out the name of her plan again. Hold on, 332 00:25:30.119 --> 00:25:34.759 Mary, what's the name of your advantage plan. It's with Anthem and it's 333 00:25:34.839 --> 00:25:40.960 Middy Blue Plus and that's an HMO. Okay, And and Tom, I 334 00:25:41.039 --> 00:25:42.519 just wanted to tell you this has happened. You know. I paid the 335 00:25:42.599 --> 00:25:48.279 kope and we heard it all. Ask for different PA No, and then 336 00:25:48.400 --> 00:25:51.440 I got to three twenty five, but I didn't know they were charging that. 337 00:25:51.680 --> 00:25:53.720 I like, I know Mary, Mary, Okay, I'm gonna put 338 00:25:53.720 --> 00:25:59.720 her on hope. Mary has this compulsion to tell a whole story over and 339 00:25:59.759 --> 00:26:03.319 over. I get what you're saying. Mary. I know that a lot 340 00:26:03.319 --> 00:26:07.240 of people don't think I'm listening, and I am. I heard it. 341 00:26:07.720 --> 00:26:14.319 John. She had one She was getting injections for her knees, paying thirty 342 00:26:14.319 --> 00:26:21.359 five dollars copay at a big clinic. Then she switched to UCH because they 343 00:26:22.039 --> 00:26:26.880 somehow the old clinic wasn't taking insurance, wasn't taking the insurance any longer, 344 00:26:26.559 --> 00:26:36.079 So she went to UCH and UCH started doing some injections and what they said, 345 00:26:36.079 --> 00:26:38.440 don't worry, you don't have to pay your copay. We'll collect it 346 00:26:38.519 --> 00:26:41.599 in the end or put it at the end or whatever. The bottom line. 347 00:26:41.680 --> 00:26:47.559 Here's the bottom line. Here's all that matters is now her copay is 348 00:26:47.599 --> 00:26:52.039 around three hundred bucks, not thirty five dollars. I just wanted to know 349 00:26:52.799 --> 00:26:59.759 our copays standard when you're with an HMO advantage plan or can they differ according 350 00:26:59.799 --> 00:27:06.839 to the clinic. It's a coupe and this would be in her evidental coverage 351 00:27:06.920 --> 00:27:11.839 document. It's a copey. It's typically sick So yeah, standards. So 352 00:27:11.880 --> 00:27:15.000 if she's paying thirty five at one, if she's paying thirty five at one 353 00:27:15.039 --> 00:27:18.720 clinic, she should be paying it no matter where she goes for the same 354 00:27:18.799 --> 00:27:23.680 procedure, as long as that other clinic is a network I mean, you 355 00:27:23.720 --> 00:27:27.640 typically haven't. And if she's on an HMO then then she doesn't have any 356 00:27:27.720 --> 00:27:33.359 out of network COPEID. That's a different cost than her okay in network copaid, 357 00:27:33.359 --> 00:27:37.240 So okay, I'll find out, and so we need to know. 358 00:27:37.359 --> 00:27:40.799 Okay, And again, Mary, I know you want to tell your story, 359 00:27:40.839 --> 00:27:45.559 but I need some very quick answers. Is UCCH in your HMO, 360 00:27:45.759 --> 00:27:49.359 yes, okay. And I have several doctors there, Tom, and everybody 361 00:27:49.400 --> 00:27:56.160 takes the thirty five dollars cope and this the only one that did not take 362 00:27:56.759 --> 00:28:03.599 the thirty five dollars copay. Was this one one physician's assistant? Yes, 363 00:28:03.680 --> 00:28:10.319 And twice September and December and also November, I had a bursa injection the 364 00:28:10.440 --> 00:28:15.519 same thing. So in each time they charged you roughly three hundred each time, 365 00:28:15.519 --> 00:28:22.000 yes, three twenty five yes time okay? Yes? And did you 366 00:28:22.119 --> 00:28:26.480 call your meda, your your advantage plan and ask them did you look at 367 00:28:26.480 --> 00:28:30.799 your document? John? Go ahead? Do you have a question? Have 368 00:28:30.880 --> 00:28:37.079 you have you? Have you what Anthem told you? Anthem just says to 369 00:28:37.119 --> 00:28:41.200 me, they say, well, that's what they charge. And I said, 370 00:28:41.400 --> 00:28:45.640 I don't understand. And I said, I don't understand the terminology. 371 00:28:45.680 --> 00:28:48.440 I've never heard that before. I heard one before January. You never heard 372 00:28:48.720 --> 00:28:55.240 before. I've never heard this terminology where oh we put that on the back 373 00:28:55.359 --> 00:28:59.480 in Then when I went in December, the guy just shrugged at me and 374 00:28:59.519 --> 00:29:02.839 he said, well, we put that on the tail end. I said, 375 00:29:02.880 --> 00:29:06.279 I don't understand that terminology. What does that mean? Yeah? What 376 00:29:06.319 --> 00:29:07.599 does that. Have you ever heard of that, John, where they say 377 00:29:07.599 --> 00:29:12.200 we put it on the tail end? Did you have multiple injections that then 378 00:29:12.240 --> 00:29:18.680 they build you a one time? For no, I had both knies done, 379 00:29:18.720 --> 00:29:21.839 one injection in the left, one injection in the right, as I've 380 00:29:21.880 --> 00:29:26.200 always had. And did they and they even charge three hundred for each injection? 381 00:29:26.359 --> 00:29:30.759 Did they? They charge three hundred and twenty five? Yes, for 382 00:29:30.839 --> 00:29:34.799 each knee for both for no, No, for both injections, but like 383 00:29:34.839 --> 00:29:40.559 for one visit three hundred and twenty five yes, and then for the next 384 00:29:40.680 --> 00:29:44.559 visit, and for the next visit it was another three hundred and twenty five. 385 00:29:45.160 --> 00:29:49.720 Yes, you even have the ability to pay this, John, What 386 00:29:49.720 --> 00:29:52.160 do you think is going on? Mark? We'll get to your question too. 387 00:29:52.240 --> 00:29:56.039 I mean she probably can't pay it. Yes, what's even the difference? 388 00:29:56.319 --> 00:29:59.440 I mean, well, real quick, when it comes to mother care 389 00:29:59.519 --> 00:30:03.880 vans A only different rules from from a broker's standpoint. Did you work with 390 00:30:03.920 --> 00:30:11.920 a broker to get you enrolled in that plan? Man? No? Got 391 00:30:11.119 --> 00:30:15.720 I got this. I got this plan when we all got a letter back 392 00:30:15.759 --> 00:30:22.200 in twenty seventeen that said everybody in Colorado rocking the insurance was no longer going 393 00:30:22.279 --> 00:30:26.759 to be providing care here in Colorado, and U sEH, this woman doctor 394 00:30:27.200 --> 00:30:32.480 sent a very nice, articulate letter. Okay, fine, fine, suffice 395 00:30:32.519 --> 00:30:37.160 it to say, John, she switched on her own. Yes, because 396 00:30:37.200 --> 00:30:40.319 I had got Mary. I got it. Mary got it. The challenge. 397 00:30:40.359 --> 00:30:45.319 The challenge is not having not having the plan document, the evidence of 398 00:30:45.319 --> 00:30:48.680 covers document in front of me, to be able to see here's the line 399 00:30:48.720 --> 00:30:52.480 out of here? Is what Mary? John? Is this something you can 400 00:30:52.559 --> 00:30:56.599 John? Is this something you can look up? Knowing what plan she has? 401 00:30:56.640 --> 00:31:00.880 Aren't they all the same? They're not all the same? Cats are 402 00:31:00.880 --> 00:31:03.160 all very different. No. No, What I mean is, if you 403 00:31:03.240 --> 00:31:06.319 know the name of her plan, is it the same as I can, 404 00:31:06.960 --> 00:31:11.039 I'd be happy to look it up. And if we wanted to exchange and 405 00:31:11.119 --> 00:31:14.759 I could, you know, get my phone number and I can look it 406 00:31:14.839 --> 00:31:17.640 up for her. And that's what we're gonna do. Now. By the 407 00:31:17.680 --> 00:31:21.920 way, this is if they sent it to collections, and they sent me 408 00:31:22.400 --> 00:31:26.400 three emails the other day. I don't think this call has any relevance. 409 00:31:26.440 --> 00:31:29.039 If she can't pay it, it's just not going to matter. Can you 410 00:31:29.079 --> 00:31:32.880 pay it or not? Mary? No, I can't. None of this 411 00:31:33.039 --> 00:31:36.720 matter. Then don't pay it. There's nothing they can do to make you 412 00:31:36.799 --> 00:31:40.559 pay it. Mary. First of all, you don't have to cry because, 413 00:31:40.599 --> 00:31:44.960 as Mark said, Mark, Mary, what if you can't pay it, 414 00:31:45.000 --> 00:31:48.920 there's nothing that they can't do anything to you. Block your calls and 415 00:31:49.000 --> 00:31:55.119 move on with life. What's that You're going to ruin my credit? I 416 00:31:55.160 --> 00:31:59.240 have a very good not over a medical bill, Mary, not over a 417 00:31:59.319 --> 00:32:01.960 medical bill. Ill. Things have changed on that, Mary, things have 418 00:32:02.119 --> 00:32:06.400 changed on that. What do I do? They said, I have till 419 00:32:06.519 --> 00:32:09.440 July twenty four through me three email? Okay? And what did they say 420 00:32:09.440 --> 00:32:13.240 they would do if you didn't pay by them? What did they say you 421 00:32:13.240 --> 00:32:22.400 would do? He said that they just say here that it's a debt collector. 422 00:32:22.519 --> 00:32:27.119 And we're trying to Okay, Mary, I want Mary the hospital. 423 00:32:27.200 --> 00:32:30.559 Okay, Now you called me, So if you're gonna listen to me now 424 00:32:30.920 --> 00:32:34.880 and to Mark, ignore it right now. What I'm going to do first, 425 00:32:35.200 --> 00:32:37.799 here's what we're gonna do. First, we're going do I have to 426 00:32:37.839 --> 00:32:42.240 take this break? Right? I do you know? Mary? You gotta 427 00:32:42.319 --> 00:32:45.359 listen to me. We're gonna put you in touch with John Tom. Okay, 428 00:32:45.440 --> 00:32:47.640 We're gonna put you in touch with you, Mary, then hold on, 429 00:32:47.680 --> 00:32:51.000 We're going to put you in touch with John Jones. We're going to 430 00:32:51.039 --> 00:32:54.759 see what coverage you have and if the cope was correct. Then if they 431 00:32:54.799 --> 00:32:59.799 it was correct and somehow you missed it and you do owe it, then 432 00:33:00.200 --> 00:33:08.480 going to talk to these people for you. Go with a sure thing Denver's 433 00:33:08.519 --> 00:33:13.880 Best Roofer Excel Roofing dot com. You don't pay a cent until you're content. 434 00:33:16.240 --> 00:33:20.440 Time for an insurance check up free, no obligation. In comparison, 435 00:33:20.559 --> 00:33:24.680 call Compass Insurance paying too much your coverage at dozens of insurance companies find out 436 00:33:24.680 --> 00:33:29.240 now three all three seven seven to one help. You'll think you're his only 437 00:33:29.319 --> 00:33:32.119 customer when you choose Frank durand the real estate Man dot com to list your 438 00:33:32.160 --> 00:33:38.319 home with Remax Alliance three all three nine two zero sixteen twenty two. Tom 439 00:33:38.359 --> 00:33:44.559 Martinez here three oh three seven one three talks seven one three A two five 440 00:33:44.720 --> 00:33:49.039 five. We're out of time now, I promise you're gonna work on this. 441 00:33:49.119 --> 00:33:52.160 I'll take all of your other calls. Steve has a comment, but 442 00:33:52.200 --> 00:33:53.640 I don't think you can get it in in in just a short time. 443 00:33:53.680 --> 00:33:57.039 So Steve, if you want to hang on and we'll take your comment. 444 00:33:57.680 --> 00:34:00.119 We got car day as well, so your motor vehicle questions coming up on 445 00:34:00.160 --> 00:34:05.759 the Troubleshooter Show. I'm Tom Martino three oh three seven one three talks seven 446 00:34:05.799 --> 00:34:14.320 one three eight two five five. Go with a sure thing Denvers Best roofer 447 00:34:14.440 --> 00:34:19.880 Excel Roofing dot com. You don't pay a cent until you're content. Please 448 00:34:21.400 --> 00:34:25.679 time for an insurance check up free no obligation comparison call Compass Insurance paying too 449 00:34:25.719 --> 00:34:30.000 much your coverage at dozens of insurance companies find out now three oh three seven 450 00:34:30.119 --> 00:34:34.760 seven to one help. You'll think you're his only customer when you choose Frank 451 00:34:34.840 --> 00:34:38.440 durand the real estate Man dot com to list your home with Remax Alliance three 452 00:34:38.440 --> 00:34:52.400 oh three nine two zero sixteen twenty two d need advice, You don't have 453 00:34:54.159 --> 00:35:04.000 us care, No shoot us gonna help man. This is the Troubleshooter Show. 454 00:35:04.639 --> 00:35:10.440 No Tom Martino, Hi Tom Martino, your trouble shooter three ro oh 455 00:35:10.480 --> 00:35:15.239 three seven one three talks seven one three eight two five five. By the 456 00:35:15.280 --> 00:35:22.760 way, this hour brought to you by Probidenergy dot com, another solar contractor. 457 00:35:22.760 --> 00:35:28.000 We love pro Bid Energy for your energy with solar systems, sales, 458 00:35:28.000 --> 00:35:32.440 installation, and service, and they're at probid Energy dot com. Now listen, 459 00:35:34.320 --> 00:35:37.079 somebody emailed me and said, the other day we were talking about the 460 00:35:37.119 --> 00:35:43.360 insurance company not paying the total amount on a wreck, and they said, 461 00:35:43.400 --> 00:35:46.159 can't you go after the other party for the difference? For example, if 462 00:35:46.599 --> 00:35:51.079 your insurance company or their insurance company doesn't pay you for your car what it's 463 00:35:51.119 --> 00:35:52.639 worth and it was the other party's fault, can you go after the other 464 00:35:52.639 --> 00:36:00.320 party. Well, that's interesting. You can, but you can only go 465 00:36:00.360 --> 00:36:02.880 after them if truly the value is there. It's not what you think your 466 00:36:02.920 --> 00:36:08.840 car's worth, it's what it's worth. So keep that in mind. Suing 467 00:36:08.920 --> 00:36:15.880 means nothing if you can't prove damages. Today is car Day. By the 468 00:36:15.920 --> 00:36:20.119 way, we do have Kevin Colkin with us from Sheridan Autotech dot com, 469 00:36:20.199 --> 00:36:24.599 Jeff fick Kimmera Transmission Transmissions Denver dot com. We'll get to them. We 470 00:36:24.679 --> 00:36:30.280 have a few questions, but I wanna I want to tell you Patrick. 471 00:36:31.400 --> 00:36:36.239 Oh, I don't know how we left it with Patrick or but he's the 472 00:36:36.239 --> 00:36:38.280 one that the failure to launch kid we call him. He's the one that 473 00:36:39.920 --> 00:36:45.000 It's a terrible situation We've coached him through the time. He's he's got a 474 00:36:45.079 --> 00:36:47.960 job as a truck driver right now, he's got two young kids and going 475 00:36:47.960 --> 00:36:52.280 through a divorce. Bottom line is he's saying he's trying to take his kids 476 00:36:52.800 --> 00:36:57.440 off soul custody and he's willing to give up his job to do it. 477 00:36:58.880 --> 00:37:06.280 Patrick, I want to finish this up real quick here. Do you are 478 00:37:06.320 --> 00:37:08.440 you making good enough money to pay for an attorney? Because she's also going 479 00:37:08.519 --> 00:37:10.639 to want you to pay for her attorney. You know that, right? 480 00:37:13.039 --> 00:37:15.360 Yes, I'm awhare and I'm making good enough money you pay for an attorney. 481 00:37:16.400 --> 00:37:21.559 Okay, but you can't really drag this out. Is she willing to 482 00:37:21.559 --> 00:37:29.280 give up custody? And I'm not too sure right now? Did she actually 483 00:37:29.360 --> 00:37:37.400 have a dependency and neglect case against her? She has an active investigation in 484 00:37:37.440 --> 00:37:43.400 Ohio right now? Where is she in Ohio? Yes? And is that 485 00:37:43.519 --> 00:37:49.599 where you live now? Used to? I currently don't have a home because 486 00:37:49.599 --> 00:37:52.480 I was kicked out of the home. I've been living on the truck. 487 00:37:53.000 --> 00:37:59.880 Okay. Is it your rig or is it the companies companies rigged? Does 488 00:37:59.880 --> 00:38:04.000 it have a s I did apply for an apartment and it does have a 489 00:38:04.039 --> 00:38:12.199 steeper Patrick, try to turn down the heat if you can. I mean, 490 00:38:12.760 --> 00:38:15.239 unless you're hell bent on giving up everything and becoming a father. I 491 00:38:15.239 --> 00:38:17.760 mean, I don't how are you going to support yourself with two kids? 492 00:38:20.719 --> 00:38:23.039 I'm going to find a job where I'm home every night? Are you going 493 00:38:23.119 --> 00:38:28.239 to try? Are you gonna make as much money? I'm gonna try and 494 00:38:28.239 --> 00:38:36.320 make what I can, and if not, what do you do? I'm 495 00:38:36.440 --> 00:38:38.920 I'm going to try and do what I can to support my kids and keep 496 00:38:38.960 --> 00:38:43.320 my bills covered. If that means I got a sacrifice on Yeah, No, 497 00:38:43.320 --> 00:38:45.880 No, that's that's good. You're willing to sacrifice. I'm not saying 498 00:38:45.880 --> 00:38:50.239 you shouldn't. But what I'm saying is I want you to be really really 499 00:38:50.400 --> 00:38:55.719 really really really really sure that you're not going for soul custody to punish your 500 00:38:55.719 --> 00:39:00.360 wife, and that truly you feel that the kids are in clear and present 501 00:39:00.440 --> 00:39:06.360 danger. I mean, I'm serious too many times now. I'm not saying 502 00:39:06.440 --> 00:39:08.800 shaking your daughter was the right thing, but that doesn't have to condemn her 503 00:39:08.800 --> 00:39:14.440 to a life sentence of never being a mother. There are all kinds of 504 00:39:14.480 --> 00:39:19.039 things you can do before taking full custody away and I'm saying that might be 505 00:39:19.119 --> 00:39:22.920 the one thing that keeps you in court for years and destroys everything you've built. 506 00:39:24.000 --> 00:39:27.679 So keep in touch with us. I got to move on, Madison. 507 00:39:28.280 --> 00:39:34.880 What's going on with you? Madison? I I'm kind of just mostly 508 00:39:34.920 --> 00:39:40.079 looking for help with getting transportation just back and forth to work. Really, 509 00:39:40.800 --> 00:39:45.519 I know what you're talking about, Madison, because I've been helping some people 510 00:39:45.639 --> 00:39:50.599 do just that, and it's very difficult. There are a lot of people 511 00:39:50.639 --> 00:39:57.000 who do want to work, but they don't have transportation. And I feel 512 00:39:57.039 --> 00:40:01.199 for you. I right now I'm going to be talking to Jesse. I 513 00:40:01.559 --> 00:40:06.639 wanted to. I got a car at a very low price for someone, 514 00:40:07.280 --> 00:40:10.239 and it's down at honest, accurate Auto in Colorado Springs that I'm donating. 515 00:40:10.760 --> 00:40:16.199 And I want to try to do this for people who have jobs and who 516 00:40:16.199 --> 00:40:22.000 can at least buy gas and insurance and all that. So maybe maybe you're 517 00:40:22.039 --> 00:40:23.800 one of the Madison. Tell me your story. Do you have kids, 518 00:40:23.840 --> 00:40:29.960 you're alone? What's happening? I know it's like a show, So I 519 00:40:30.000 --> 00:40:32.119 will try to do sum it up in a like sure, no, go 520 00:40:32.119 --> 00:40:39.400 ahead after February, like mid February. My I don't have really any family 521 00:40:39.440 --> 00:40:42.920 out here. The closest family do you have, they live an hour away, 522 00:40:43.119 --> 00:40:46.079 so I don't only like asking them for things. So my grandpa, 523 00:40:46.360 --> 00:40:51.559 who had custody on me at the time, he passed away mid February. 524 00:40:51.719 --> 00:40:54.199 How old are you right now? How old are you right now? And 525 00:40:54.480 --> 00:40:59.119 this is funny, I'm eighteen year old, So this is it's really a 526 00:40:59.159 --> 00:41:01.159 lot. Wow, you're you're a pretty young Madison. Okay, you're eighteen, 527 00:41:01.320 --> 00:41:06.239 tell us about it. Go ahead, I'm listening. So he passed 528 00:41:06.239 --> 00:41:10.320 away mid February. Everything was going a little okay until it was time to 529 00:41:10.360 --> 00:41:14.719 go back because my family lives in Maryland. It was time to go back 530 00:41:14.719 --> 00:41:17.760 there for the funeral, went back there, and then when I came back, 531 00:41:19.360 --> 00:41:22.599 I'm it's eleven o'clock at night, I'm driving on the highway and there 532 00:41:22.599 --> 00:41:24.320 goes my car. It just dives right through on the side of the road. 533 00:41:24.440 --> 00:41:30.960 Did your grandfather raise you pretty much? Since I was two I was 534 00:41:31.000 --> 00:41:36.519 taken away. But it's kind of like he I was basically like shielded from 535 00:41:36.519 --> 00:41:38.119 my family, like he wanted to keep me away from them for what reason? 536 00:41:38.159 --> 00:41:42.000 No, I get it. Well, he probably felt your family wasn't 537 00:41:42.039 --> 00:41:44.199 good for you? I don't know or was he a bad guy or a 538 00:41:44.199 --> 00:41:49.599 good guy? For all my life up until I was fourteen years old, 539 00:41:49.639 --> 00:41:52.000 I thought he was good, but he turned out to be a bad guy. 540 00:41:52.159 --> 00:41:55.320 So anyway, so you lost your car, you lost your grandfather who 541 00:41:55.400 --> 00:42:02.119 raised you? And how did you end up in Colorado? He came out 542 00:42:02.119 --> 00:42:06.320 here with me when I was two years old. And okay, you've been 543 00:42:06.320 --> 00:42:08.599 living here a while. Then I get it. So let me just get 544 00:42:08.639 --> 00:42:13.119 right to let's cut right to the chase. So your car, your car 545 00:42:13.199 --> 00:42:15.960 went belly up, it's gone. And how are you living right now? 546 00:42:16.000 --> 00:42:22.199 From day to day? Do you have a place? So luckily, where 547 00:42:22.199 --> 00:42:25.079 we were staying at that time, had he had a housing voucher? So 548 00:42:25.159 --> 00:42:30.119 I was. They gave that to me so I was able to move somewhere 549 00:42:30.480 --> 00:42:32.719 so that I was staying with a friend. When I stay with that friend, 550 00:42:32.840 --> 00:42:37.199 my trip to work was only maybe ten or fifteen minutes walking live ten 551 00:42:37.440 --> 00:42:43.239 actually timed it before. So where I moved to now it's an hour walk. 552 00:42:43.320 --> 00:42:47.000 I've tried. I cannot correctly where you're living right now? Who's paying 553 00:42:47.000 --> 00:42:52.039 the rent right now? Mostly it's housing, it's me who has to pay 554 00:42:52.119 --> 00:42:55.159 like my portion of the rent, so I'm paying it myself. But due 555 00:42:55.159 --> 00:43:00.400 to me paying that and like what my job pays right now, it's like 556 00:43:00.000 --> 00:43:05.000 my whole check pretty much goes to paying rent, Like I don't have to, 557 00:43:05.119 --> 00:43:07.400 like I have not get it. I get it. I get it. 558 00:43:07.480 --> 00:43:09.960 So what do you need to get on your feet? It sounds like 559 00:43:10.000 --> 00:43:15.239 you're working. What kind of a job do you have? I work retail 560 00:43:15.280 --> 00:43:17.840 at a grocery store. Mostly what I'm looking for right now, what would 561 00:43:17.840 --> 00:43:22.199 help the most is literally just like transportation someoney to get back so I can 562 00:43:22.239 --> 00:43:25.559 either so I can start working more and start like working over time to start 563 00:43:25.599 --> 00:43:30.159 building myself back up. Now, do you have any support here at all? 564 00:43:30.199 --> 00:43:31.599 Do you have friends? Do you have church? Do you have anything? 565 00:43:34.000 --> 00:43:36.559 Not? Really No, I mean I do, like I have my 566 00:43:36.599 --> 00:43:40.519 acquaintances at work, but it's like and they're just literally acquaintances. They're not 567 00:43:40.519 --> 00:43:44.519 really friends that I can depend on to. Like what about your family? 568 00:43:44.599 --> 00:43:47.960 You say an hour away? Where is that? They live out in Elizabeth 569 00:43:49.159 --> 00:43:52.679 and they feel, like I kind of they have kind of enough going on 570 00:43:52.840 --> 00:43:55.000 there. They took all of his stuff when he passed away from his, 571 00:43:57.119 --> 00:44:00.239 his, our apartment and the storage units, and they're trying to sell and 572 00:44:00.280 --> 00:44:01.960 do all that, and I'm just I feel too bad asking them. Are 573 00:44:02.000 --> 00:44:06.679 they trying to help you? Do you get along with them? Oh? 574 00:44:06.719 --> 00:44:08.719 I do, Like they'll offer me things like they offered me like a dining 575 00:44:08.800 --> 00:44:12.760 room table, which I say yes too. But then it's like I try 576 00:44:12.800 --> 00:44:15.920 to work with some way for them to come out here, and then it's 577 00:44:15.000 --> 00:44:17.719 like, or come over here, and then it's benefiting them in some way, 578 00:44:17.719 --> 00:44:21.159 like oh, offer to pay for their guests of them, because I 579 00:44:21.159 --> 00:44:23.360 feel bad at asking them to drive an hour here and then an hour back 580 00:44:23.679 --> 00:44:29.039 to help me. Okay, got it. Now you're there. You're alone. 581 00:44:29.079 --> 00:44:34.639 Do you have any close friends other than work? I only have one, 582 00:44:34.679 --> 00:44:37.119 but she's younger than me. She's sixteen, so I can't really ask 583 00:44:37.239 --> 00:44:39.960 right for helpful. Well, you're just eighteen. I mean you're pretty young 584 00:44:40.039 --> 00:44:44.599 to be going through all of this, and you need transportation and you say 585 00:44:44.760 --> 00:44:49.440 your job is a mile away my job. If you're looking at that an 586 00:44:49.440 --> 00:44:52.400 hour did you say an hour away? Yeah? It takes an hour to 587 00:44:52.519 --> 00:44:57.199 walk and I've tried the skinner. Okay, so how many miles is that 588 00:44:57.519 --> 00:45:02.039 like, how many miles away from work? Are you curious? Clean that 589 00:45:02.159 --> 00:45:06.719 up and we'll come right back. I'm Tom Martino three oh three seven one 590 00:45:06.760 --> 00:45:15.800 three A two five. Go with a sure thing Denver's best roofer Excel Roofing 591 00:45:15.920 --> 00:45:22.400 dot com. You don't pay a cent until you're content. Time for an 592 00:45:22.400 --> 00:45:27.800 insurance check up free, no obligation comparison call Compass Insurance paying too much your 593 00:45:27.840 --> 00:45:30.920 coverage at dozens of insurance companies find out now three oh three seven seven to 594 00:45:30.960 --> 00:45:35.719 one help. You'll think you're his only customer when you choose Frank durand the 595 00:45:35.760 --> 00:45:39.280 real estate Man dot com to list your home with Remax Alliance three oh three 596 00:45:39.400 --> 00:45:47.039 nine two zero sixteen twenty two. Hi Tom Martino, your troubleshooter three O 597 00:45:47.159 --> 00:45:55.400 three seven one three talks seven one three eight two five five listen uh Madison? 598 00:45:55.920 --> 00:46:00.159 Okay, now, Madison, I'm trying to think how we can help 599 00:46:00.199 --> 00:46:05.800 you. I would love to, you know, to investigate and look look 600 00:46:05.840 --> 00:46:07.760 at your background. Make sure you're not putting us together. You're not a 601 00:46:08.159 --> 00:46:12.800 some kind of method head, and you really need a car, and I 602 00:46:12.840 --> 00:46:14.960 do want to help. I want, you know, will he be by 603 00:46:15.000 --> 00:46:20.320 the way a colleague here at iHeart in Denver has been doing for years cars 604 00:46:20.360 --> 00:46:23.119 for people. I don't know how he does it exactly or who he gives 605 00:46:23.159 --> 00:46:27.840 them to. But do you know anything about a Shannon You've been here for 606 00:46:27.960 --> 00:46:30.760 years like I had. He buys him with his own money, money he 607 00:46:30.800 --> 00:46:32.800 gets from working on discovered TV and stuff, and he just buys him and 608 00:46:32.880 --> 00:46:37.880 fixes him, hands him out. He does. Maybe we should start that 609 00:46:37.960 --> 00:46:40.800 kind of Hey, Madison, you mentioned something about the scooters. What's the 610 00:46:40.840 --> 00:46:45.880 problem with the takings? Have you tried some of those? Screen? Who 611 00:46:45.920 --> 00:46:49.239 do who runs those? Are they lift or who are they lime? Or 612 00:46:49.280 --> 00:46:52.559 what line? Have you ever tried those? At least temporarily? Madison? 613 00:46:53.599 --> 00:46:58.960 So where I live there's construction, like on the main road that I have 614 00:46:59.000 --> 00:47:01.440 to take to get to my It's like if I try to go around it 615 00:47:01.480 --> 00:47:05.719 hits what they call a no go zone. So its readiness. Are you 616 00:47:05.800 --> 00:47:08.920 okay, let me ask you this. Are you able to afford a car? 617 00:47:09.039 --> 00:47:14.199 Even? Well, that's what I was kind of thinking, is if 618 00:47:14.199 --> 00:47:16.519 I could find one cheap enough or something or work something out. You don't 619 00:47:16.559 --> 00:47:20.960 have any money, right, we need to get you a car donated. 620 00:47:21.000 --> 00:47:23.079 But even if we got you one donated, even if we found you one. 621 00:47:23.599 --> 00:47:30.000 And I'm a real believer in helping people who are not falling off the 622 00:47:30.000 --> 00:47:32.079 cliff. What I mean is you're not too far gone to tea. I 623 00:47:32.119 --> 00:47:37.119 hate using that expression. What I mean is you're hanging on. You're right, 624 00:47:37.280 --> 00:47:38.920 So all we need to do is help you to keep hanging on. 625 00:47:39.079 --> 00:47:43.239 But what I want to know is do you have a plan for the future. 626 00:47:44.800 --> 00:47:47.440 Oh yeah, So I was like before all that happened, I was 627 00:47:47.599 --> 00:47:51.719 I'm I do really good at my job, Like I'm there all the time. 628 00:47:51.719 --> 00:47:53.400 It's anything, I'm earlier, i pull extra hours. It's just after 629 00:47:53.440 --> 00:47:57.280 this, it's just like I really haven't been able to it'spend struggles. So 630 00:47:57.320 --> 00:48:00.039 it's like I would get it if I got the help with transportation, and 631 00:48:00.079 --> 00:48:02.400 I'd be back to work full time or probably more, and then I'd be 632 00:48:02.400 --> 00:48:07.400 able to pay all my bills. Luckily, due to that voucher, they've 633 00:48:07.440 --> 00:48:12.840 been able to help me pay my bills that I have. Okay, so 634 00:48:13.760 --> 00:48:17.639 you would have to get some plates, but if it's a cheap enough car 635 00:48:17.679 --> 00:48:23.199 that's not going to be expensive, and some basic basic insurance. And trust 636 00:48:23.199 --> 00:48:30.519 me when I say basic, and here's what you it's expensive even basic in 637 00:48:30.559 --> 00:48:37.119 fact, in fact today because it is car day. Hey, Kachina, 638 00:48:37.280 --> 00:48:40.840 A couple things I want to get on. You need to work in first 639 00:48:42.280 --> 00:48:45.119 Jesse at honest, Accurate Auto. I want to get them on an update 640 00:48:45.199 --> 00:48:49.880 on inspecting that car. And then I want to ask anyone else out there 641 00:48:49.880 --> 00:48:53.159 who has cars. We got people who can fix them. I'm not saying 642 00:48:53.159 --> 00:48:55.199 they're going to do it free, but they'll give us a good deal. 643 00:48:55.320 --> 00:49:00.760 I want to start looking for cars for people, and I know Willie has 644 00:49:00.760 --> 00:49:02.719 that program, but this is for people simply. It's going to be one 645 00:49:02.760 --> 00:49:09.559 mission only people who need to get to work now, Madison, So I 646 00:49:09.599 --> 00:49:15.840 do want to help. You do have a plan? You you do well 647 00:49:15.880 --> 00:49:21.159 at work, you want to keep that job? And did you finish high 648 00:49:21.199 --> 00:49:28.519 school? No, because at the time what happened with me is he did 649 00:49:28.519 --> 00:49:30.360 take care of my grandpa. He did take care of me, but when 650 00:49:30.360 --> 00:49:35.079 it hit a certain point, I basically became his caretaker. So with having 651 00:49:35.119 --> 00:49:37.280 a yeah, I get it, Okay, you don't have to get into 652 00:49:37.320 --> 00:49:43.159 a long explanation, but what about did you get a ged? Not yet? 653 00:49:43.199 --> 00:49:45.719 That was another thing in my plan. Well, the reason I say 654 00:49:45.719 --> 00:49:50.000 that is that might help you in the future to advance a little more. 655 00:49:50.039 --> 00:49:54.239 But listen, that's up to you. I I get her information for us, 656 00:49:54.320 --> 00:50:00.760 Katchina Madison. Maybe someone listening wants to help out. Hold on right, 657 00:50:00.960 --> 00:50:04.840 and we're going to get your information. You know, God, so 658 00:50:04.960 --> 00:50:08.440 many people need help, but I want to help people who want to keep 659 00:50:08.800 --> 00:50:15.559 going. I do. Okay, now listen, you know one of my 660 00:50:15.639 --> 00:50:19.199 listeners, Dave, gave me a great deal on this car. I mean, 661 00:50:19.239 --> 00:50:22.159 he really did. I paid next to nothing for it. It was 662 00:50:22.199 --> 00:50:24.440 almost a donation. Now it's going to take me a little to get it 663 00:50:24.519 --> 00:50:30.119 up and running. I mean what I mean is it has Satu's house for 664 00:50:30.159 --> 00:50:32.079 a while, but it's still worth it. Guys, you can't get a 665 00:50:32.119 --> 00:50:36.079 car for what I got it for, and even if I put a little 666 00:50:36.119 --> 00:50:38.280 money into it. And I want to do this on a case by case 667 00:50:38.360 --> 00:50:45.639 basis, and all we can do is our little part right now. I 668 00:50:45.679 --> 00:50:50.440 don't mean to diss any churches, okay, and I don't want to discourage 669 00:50:50.480 --> 00:50:54.599 people from doing what they do. But you know that people feel and there 670 00:50:54.639 --> 00:50:59.840 I know plenty of good people. Listen to this. They literally give ten 671 00:51:00.320 --> 00:51:04.320 of their income to a church, thinking that that's what they're commanded to do 672 00:51:04.800 --> 00:51:08.360 undertithing. Now again, I'm not going to tell people not to do it. 673 00:51:08.599 --> 00:51:15.320 I've always thought what I like doing. And again, I'm not dissing 674 00:51:15.440 --> 00:51:21.639 churches, but I like just doing things for people directly, right, rather 675 00:51:21.679 --> 00:51:25.519 than going through a middleman. I mean, that's what I like. That's 676 00:51:25.559 --> 00:51:30.039 what I like doing. Again, I'm not throwing stones at anyone who supports 677 00:51:30.079 --> 00:51:35.360 their church or anything like that, but I look at tithing a different way. 678 00:51:35.400 --> 00:51:37.880 I say, we all need to give back a little. We all 679 00:51:37.920 --> 00:51:39.280 need to help everybody. You know, we need to help people, right, 680 00:51:39.639 --> 00:51:44.000 I mean, there's something that enriches your life when you help people a 681 00:51:44.039 --> 00:51:46.199 little, right, you don't you know? I know there are people that, 682 00:51:46.719 --> 00:51:50.119 oh, well, if they deserve help, I get it, I 683 00:51:50.159 --> 00:51:52.920 get it. You can qualify your giving. There's nothing wrong with that. 684 00:51:52.119 --> 00:51:58.920 I don't want to waste money. But the point is is that if more 685 00:51:58.960 --> 00:52:01.599 and more people can help, If you want to help me help others people, 686 00:52:01.639 --> 00:52:06.719 I promise you this. I we don't take a dime of any I 687 00:52:06.760 --> 00:52:10.840 don't mean a dime for administration. This money goes into a special account and 688 00:52:10.920 --> 00:52:19.480 we take every single dime to help others. I promise that, I promise 689 00:52:19.559 --> 00:52:22.440 you. Okay, that's what we do. We're not a charity. We 690 00:52:22.559 --> 00:52:29.559 just help people. You know what's really funny is I one time had somebody 691 00:52:29.960 --> 00:52:32.760 I forget who it was from somewhere the state or somebody, say, or 692 00:52:32.760 --> 00:52:35.920 do you have a charity? I said no, I said, people just 693 00:52:35.960 --> 00:52:37.280 donate money. He said, well, why would they do that? I 694 00:52:37.320 --> 00:52:40.599 said, because they want to help others. They were almost pissed. No. 695 00:52:40.599 --> 00:52:44.679 No. It was a newspaper reporter one time, and he was kind 696 00:52:44.679 --> 00:52:46.280 of pissed off. He couldn't find anything wrong. He said, well, 697 00:52:46.280 --> 00:52:49.719 what do you mean, What do you mean you collect money? And I 698 00:52:49.760 --> 00:52:52.000 said, yeah, I do. He says, well, on what authority? 699 00:52:52.000 --> 00:52:54.239 I said, no authority. People gift me money. Do you pay 700 00:52:54.280 --> 00:52:57.920 tax on it? I don't have to. It's a gift. Did they 701 00:52:57.920 --> 00:53:00.159 pay tax on it? Well, they already pay tax on it. In 702 00:53:00.159 --> 00:53:02.519 other words, do you understand you don't have to go through red tape to 703 00:53:02.559 --> 00:53:07.719 help people? You give me money, I don't have to claim it's a 704 00:53:07.760 --> 00:53:10.079 gift. I give it to others. Now if I kept it as income 705 00:53:10.159 --> 00:53:14.519 for God's sakes. That would be well, I could be really a scumbag 706 00:53:14.559 --> 00:53:16.440 and say you gave it to me and I don't have to claim. But 707 00:53:16.519 --> 00:53:20.280 we don't do that, not a penny. And I think you know that, 708 00:53:20.320 --> 00:53:23.000 God Almighty, you don't last almost fifty years on the air by cheating 709 00:53:23.000 --> 00:53:25.719 people. So if you don't, I don't mean you Brown knows. But 710 00:53:27.320 --> 00:53:30.800 it's absolutely true. Anybody listening the money we have and is slush fun, 711 00:53:30.960 --> 00:53:34.400 oh my God, direct to people and more than that, way more than 712 00:53:34.440 --> 00:53:37.440 that, I mean, yea right, we contributed to too. So so 713 00:53:37.519 --> 00:53:39.800 if you want to help people and help me help others, you just heard 714 00:53:39.800 --> 00:53:43.519 this story. One thing I'll tell you, and I promise you this, 715 00:53:44.239 --> 00:53:47.679 we look into these stories. We do not get snowball well in the past. 716 00:53:47.719 --> 00:53:52.280 I have in the past, I have. I've gotten snowballed where people 717 00:53:52.360 --> 00:53:54.480 you know, talk me into donations and they turned out to be phony. 718 00:53:54.519 --> 00:54:00.440 But we learned so many lessons from that. So Brian, hang on, 719 00:54:00.800 --> 00:54:08.039 Amy, definitely hang on. We got more coming up. Go with a 720 00:54:08.079 --> 00:54:13.440 sure thing Denver's best rufer excel roofing dot com. You don't pay a cent 721 00:54:13.639 --> 00:54:21.519 until you're content. Time for an insurance checkup free, no obligation comparison call 722 00:54:21.599 --> 00:54:25.559 Compass Insurance paying too much your coverage at dozens of insurance companies find out now 723 00:54:25.639 --> 00:54:29.480 three all three seven to seven to one. Help. You'll think you're his 724 00:54:29.639 --> 00:54:32.639 only customer when you choose Frank durand the real estate man dot com to list 725 00:54:32.679 --> 00:54:37.119 your home with Remax Alliance three all three nine two zero sixteen twenty two. 726 00:54:38.920 --> 00:54:45.280 Hi Tom Martino, your troubleshooter. Let's go to Steve Saysic attorney at law. 727 00:54:45.320 --> 00:54:49.519 Steve is now with Harris Family Law. He's opening a tax division there 728 00:54:49.800 --> 00:54:52.400 and Harris's family Law. By the way, they do family law. I've 729 00:54:52.440 --> 00:54:58.840 known them for years, Rich and Lisa Harris and their team, and never 730 00:54:58.920 --> 00:55:04.880 before is there more importance to tax law than with divorces. I mean that's 731 00:55:04.920 --> 00:55:08.519 a really important thing, plus in just in general. So Steve, congratulations 732 00:55:08.519 --> 00:55:13.119 on your move. Yeah, thank you. It's going to be a really 733 00:55:13.159 --> 00:55:16.920 good thing. They're really they're really good people, man, They're really good 734 00:55:16.960 --> 00:55:20.960 people. You'll love sure for sure. Thanks for that. Yeah, I'm 735 00:55:20.960 --> 00:55:23.320 looking forward to it, Steve. So this guy calls the show, and 736 00:55:23.800 --> 00:55:30.199 this is also good because I love talking to you about stuff. Now, 737 00:55:30.440 --> 00:55:37.480 this guy calls the show and he says his twenty twenty two taxes were not 738 00:55:37.719 --> 00:55:44.159 filed because his accountant got very sick and at the last moment way and like 739 00:55:44.280 --> 00:55:50.119 now he's told or in late in twenty three, I mean, you didn't 740 00:55:50.199 --> 00:55:55.280 file, I'm sick. So he finally got another no. No, he 741 00:55:55.400 --> 00:56:00.880 finally filed a year late. I don't know if he was himself or whatever, 742 00:56:01.440 --> 00:56:07.639 but he owed twelve grand and now's being socked with penalties and interest and 743 00:56:07.679 --> 00:56:10.719 all that. Now. I don't think he'll get out of I don't really 744 00:56:10.760 --> 00:56:15.039 think he'll get out of any interest. But in a case like that, 745 00:56:15.079 --> 00:56:19.840 would they overlook penalties? Do you think? Yeah? I mean, well 746 00:56:19.840 --> 00:56:22.880 there's a couple of things with that one too. If he's been compliant before, 747 00:56:23.159 --> 00:56:27.639 So if he had three years where he was in good standing with DIRS 748 00:56:27.920 --> 00:56:30.400 tiling straight up and flying right, he could actually apply for what's called the 749 00:56:30.400 --> 00:56:35.519 first time of babing requests. So in doing that, it doesn't matter the 750 00:56:35.559 --> 00:56:37.280 reason. He would say, Hey, look, i've been compliant for three 751 00:56:37.360 --> 00:56:40.320 years, I have pimlies an interest for this one return. See if I 752 00:56:40.400 --> 00:56:45.000 qualify, you can call him and ask for it, and maybe it's codified. 753 00:56:45.079 --> 00:56:47.639 It doesn't matter if you you know, if you got on a plane 754 00:56:47.639 --> 00:56:51.840 in Flido, Fluida, Iran for a or if as long as you qualify 755 00:56:51.920 --> 00:56:54.599 for it, it removes both penalties and interest. So that's that's the first 756 00:56:54.599 --> 00:57:00.280 thing he should try. If he doesn't qualify for that, then you know, 757 00:57:00.320 --> 00:57:02.119 if you do have proof that your CPA was sick. Specifically, you 758 00:57:02.119 --> 00:57:06.320 have something in writing from the CPA, and you can provide that to the 759 00:57:06.360 --> 00:57:10.159 IRS, and what's called a reasonable cause request, they'll entertain removal of penalties 760 00:57:10.159 --> 00:57:14.679 in that particular instance. Like you said, if you're going for a reasonable 761 00:57:14.760 --> 00:57:19.000 cause request, an interest is not going to get removed, but penalties certainly 762 00:57:19.000 --> 00:57:22.599 can if you can prove that. The standard is that you acted as a 763 00:57:22.639 --> 00:57:27.199 reasonably prudent business person or taxpayer and something outside of your control caused you to 764 00:57:27.239 --> 00:57:32.599 not be able to file and like a preparer got sick. Yep, and 765 00:57:32.639 --> 00:57:35.639 if you can prove it. I mean, I think the key with the 766 00:57:35.679 --> 00:57:37.119 IRS is that, you know, a lot of people could say, you 767 00:57:37.119 --> 00:57:39.599 know, my CPA screwed me over, they didn't call me, whatever it 768 00:57:39.679 --> 00:57:45.159 is. That's not the best excuse or reason for you know, not filing 769 00:57:45.159 --> 00:57:47.559 a tax But if you're like, hey, I was on the impression he 770 00:57:47.599 --> 00:57:50.880 was going to file it. I paid him and then I didn't hear from 771 00:57:50.960 --> 00:57:52.400 him. And here's a letter from him saying he's been in the hospital for 772 00:57:52.440 --> 00:57:57.199 six months. Well then they're going to entertain that because that's justified. All 773 00:57:57.280 --> 00:58:00.440 right, Well, thank you, Steve. And can people re you at 774 00:58:00.480 --> 00:58:04.840 the main Harris number about tax issues? Yeah, yep, so that that 775 00:58:05.000 --> 00:58:07.079 main line. And then I'm just and then obviously on the website as well, 776 00:58:07.199 --> 00:58:09.679 and uh, we're sort of, you know, building the plane while 777 00:58:09.679 --> 00:58:13.360 we're flying it right now, right, But no, I'm just standing division 778 00:58:13.400 --> 00:58:19.719 but certainly taking all all calls and certainly happy to assist with you know, 779 00:58:19.920 --> 00:58:23.320 any and all tax issues as we always have, so happy to have to 780 00:58:23.360 --> 00:58:25.760 move forward on this. And that's uh, just make sure I got it's 781 00:58:25.760 --> 00:58:29.320 three or three five one five five thousand. That's right. I was going 782 00:58:29.360 --> 00:58:31.639 to give that out three or three five five five thousand. Doc. Did 783 00:58:31.639 --> 00:58:35.360 you have a question, Yes, Steve, I have a question. If 784 00:58:35.360 --> 00:58:38.960 he had paid what he paid last year, would that abate the penalties? 785 00:58:39.159 --> 00:58:43.119 Well, that's what you call safe harbor. You mean, if he had 786 00:58:43.199 --> 00:58:45.320 prepaid. Yeah, if he said, look, last last year, I 787 00:58:45.360 --> 00:58:49.360 paid five thousand, So I'm going to send you a check for five grand, 788 00:58:49.760 --> 00:58:52.400 and then wouldn't he abate wouldn't that be an automatic abatement of his penalties? 789 00:58:53.840 --> 00:58:58.840 Yes, if he had you know, if you had essentially paid but 790 00:58:58.960 --> 00:59:01.639 he didn't pay because the old twelve grand. Yeah, yeah, yeah, 791 00:59:01.719 --> 00:59:07.599 So if you had paid with the extension and he hadn't owed previously, that 792 00:59:07.800 --> 00:59:10.440 essentially would have reduced you know, what the penalties might have been. But 793 00:59:10.440 --> 00:59:14.920 if you didn't full pay it with the extension, there would be a penalty 794 00:59:14.920 --> 00:59:17.920 component for what he towed in addition to that original payment. If that makes 795 00:59:17.920 --> 00:59:21.599 sense. Yeah, thank You can always pay with your extension, but if 796 00:59:21.599 --> 00:59:22.760 you don't full pay it, you still owe, and then if you don't 797 00:59:22.760 --> 00:59:25.440 pay it up for a period of time, either going to penalize you for 798 00:59:25.440 --> 00:59:30.239 that. It's called a payment. Okay, I appreciate that, Steve saysick 799 00:59:30.280 --> 00:59:36.119 with Harrisfamilylaw dot Com. Let's keep going here, Amy, Hi, Amy, 800 00:59:36.199 --> 00:59:39.760 what's going on? Hi? Tom My mom has been living in a 801 00:59:39.840 --> 00:59:45.519 nursing home and she's now at the point where she needs hospice care. Now, 802 00:59:45.119 --> 00:59:47.960 how old is your mom and how bad is it, how imminent or 803 00:59:47.960 --> 00:59:52.800 what. Let's ask that right off the bat. She's ninety, she'll be 804 00:59:52.920 --> 00:59:59.679 ninety one in July. She's got advanced dementia. Okay, she fell hit 805 00:59:59.719 --> 01:00:02.239 her in twenty one and hasn't been right. She's been in a wheelchair. 806 01:00:02.679 --> 01:00:06.039 She's getting to the point where she can't eat cat Peter. Now, the 807 01:00:06.119 --> 01:00:12.599 nursing homes usually have relationships with hospice care, do they? They do? 808 01:00:12.719 --> 01:00:15.480 But they gave us a list of hospice cares to choose from, and I 809 01:00:15.480 --> 01:00:21.039 don't know what's better. Oh, okay, you know I will tell you 810 01:00:21.159 --> 01:00:28.840 this. As far as my business of taking complaints over the years, we 811 01:00:29.039 --> 01:00:35.599 have very seldom gotten complaints about hospice care. Now, obviously people will say, 812 01:00:35.599 --> 01:00:37.280 well, what do you mean, who's going to complain? Most of 813 01:00:37.320 --> 01:00:44.400 their patients are deceased or or die shortly after. But the families would definitely 814 01:00:44.440 --> 01:00:49.840 speak up. Now, I know some obvious ones that have been around for 815 01:00:49.960 --> 01:00:55.039 years and years and years, and I imagine they must have told you about 816 01:00:55.039 --> 01:00:59.280 that, right, I mean, like I hesitate, Well I don't, 817 01:00:59.480 --> 01:01:05.599 actually I'm giving. But there are like Denver. I believe it's called the 818 01:01:05.679 --> 01:01:12.440 Denver Hospice dot org. Have you contacted them? They they have been around 819 01:01:12.440 --> 01:01:19.280 for years and years and years. Yes, that's one that I've been told 820 01:01:19.320 --> 01:01:22.639 about several times by various people. And then when I was talking to one 821 01:01:22.679 --> 01:01:28.800 of my friends from church, she said, don't use Denver Hospice and I 822 01:01:28.840 --> 01:01:30.280 haven't had a change. Well wait a minute, why would she say that? 823 01:01:30.559 --> 01:01:37.079 I have personal experience there with a member of a family, And it 824 01:01:37.239 --> 01:01:42.000 was, uh, my god, I've never seen more caring people in my 825 01:01:42.199 --> 01:01:46.079 life. But yeah, because they came highly recommended until I talked to her 826 01:01:46.880 --> 01:01:51.039 that I haven't. Well, she sent me a text message, so I 827 01:01:51.039 --> 01:01:52.159 didn't talk to her, but I'm going to give her a call back. 828 01:01:53.960 --> 01:01:58.559 But that's why I was just curious as to why don't you call her back 829 01:01:58.599 --> 01:02:01.239 and call us back if you want. But that first came, you know, 830 01:02:01.719 --> 01:02:07.199 and I'm telling you personal information here inside being there for on and off 831 01:02:07.239 --> 01:02:10.519 for a few weeks, and not me personally, but you know, somebody 832 01:02:10.519 --> 01:02:16.480 I knew, and I don't have one. I didn't have one observation, 833 01:02:16.719 --> 01:02:23.440 not one that's even a little And everyone is always on their most vulnerable and 834 01:02:24.800 --> 01:02:30.119 heightened sense. So if there's going to be a complaint, it would be 835 01:02:30.239 --> 01:02:35.239 during that time. And so that's what I would say, Amy, if 836 01:02:35.239 --> 01:02:37.360 they're on a list, I'd put them high on the list. Call me 837 01:02:37.440 --> 01:02:42.519 back with what your friends says. I'd like to know why he or she 838 01:02:42.639 --> 01:02:45.000 said that. I think you said she said that, because that doesn't make 839 01:02:45.039 --> 01:02:51.239 sense to me. Now Jesse is on the line or he's going to be 840 01:02:51.280 --> 01:02:53.440 on the line soon and right after this, and we're going to talk about 841 01:02:53.440 --> 01:02:59.000 one of the cars I got, I purchased real cheap, and we're gonna 842 01:02:59.159 --> 01:03:02.480 talk about how he goes through an inspection and what he found, and uh, 843 01:03:02.840 --> 01:03:08.159 not necessarily about this car necessarily, but in general, why do you 844 01:03:08.280 --> 01:03:13.880 do use car inspections? Kevin does those and for his customers, and Jesse 845 01:03:14.000 --> 01:03:16.679 of course does them in Colorado Springs. So we'll talk about that and more 846 01:03:16.719 --> 01:03:25.360 coming up. Go with a sure thing Denver's Best Roofer Excel roofing dot com. 847 01:03:25.400 --> 01:03:31.960 You don't pay a cent until you're content. Time for an insurance check 848 01:03:32.039 --> 01:03:37.320 up free, no obligation. In comparison, call Compass insurance paying too much 849 01:03:37.440 --> 01:03:40.440 your coverage at dozens of insurance companies find out now three O three seven to 850 01:03:40.519 --> 01:03:45.159 seven to one help. You'll think you're his only customer when you choose Frank 851 01:03:45.239 --> 01:03:49.760 durand the real estate man dot Com to list your home with Remax Alliance three 852 01:03:50.000 --> 01:03:59.039 three nine two zero sixteen twenty two. Time, Tom Martine, I want 853 01:03:59.039 --> 01:04:01.840 to talk to Jesse Shillinger. And Jesse one of the main reasons I wanted 854 01:04:01.880 --> 01:04:06.039 you on was to talk about these used car reports or these car inspections. 855 01:04:06.079 --> 01:04:10.719 I love them. And Kevin says he's got a program where they go through 856 01:04:10.760 --> 01:04:16.320 all the major systems and stuff. So, yeah, explain in a used 857 01:04:16.360 --> 01:04:20.239 car checkup. Since say this car day, what do you do? You 858 01:04:20.360 --> 01:04:24.719 basically start somewhere and go through the whole thing. Do you have a regular 859 01:04:24.760 --> 01:04:28.079 program, what is it like? Is it what do you do? We 860 01:04:28.159 --> 01:04:31.159 have a system set up that tries to catch all that is important doors, 861 01:04:31.280 --> 01:04:34.760 locks, heater, air conditioner, radio, like, we just go through 862 01:04:34.800 --> 01:04:38.719 the system and we just check it off as we go and making sure that 863 01:04:38.719 --> 01:04:42.760 we're getting into every system and if we see an issue, whether it's cooling 864 01:04:42.840 --> 01:04:45.280 with oil in it or whether it's transmission fluid that seems to be dark, 865 01:04:45.599 --> 01:04:48.679 we can put notes in there that you know would be worth looking further into 866 01:04:48.679 --> 01:04:51.840 this once we get to that point. Now, one thing I did notice 867 01:04:51.880 --> 01:04:57.159 and I liked about the report as I was going through it is you give 868 01:04:57.360 --> 01:05:00.119 comments on listen you know it might be you know this is an older car 869 01:05:00.199 --> 01:05:03.280 or a lot of months. This is common, not don't get panicked, 870 01:05:03.360 --> 01:05:08.000 or maybe this might help or that might help. You don't seem to be 871 01:05:08.159 --> 01:05:11.159 like scaring the hell out of people. No, I mean that since here, 872 01:05:12.559 --> 01:05:15.599 what we appreciate that we're trying to work with the customer and letting them 873 01:05:15.679 --> 01:05:18.559 know. Number one is safety. Let's make sure all the safety items are 874 01:05:18.599 --> 01:05:23.519 checked first. Number two comfort Right, So if a strut's bad, yes, 875 01:05:23.559 --> 01:05:26.159 it's going to affects tires and it's going to affect the ride, But 876 01:05:26.960 --> 01:05:29.840 is the car still safe? Sure, it's still safe to drive. So 877 01:05:29.960 --> 01:05:32.639 let's put that on a list to monitor. And as you start putting some 878 01:05:32.679 --> 01:05:35.599 miles on this car and you start driving, and we can monitor that system 879 01:05:35.599 --> 01:05:39.400 and say is it better, worse or hey, is it really bad? 880 01:05:39.440 --> 01:05:41.400 And now we need to get in there and get this thing taken care of. 881 01:05:41.679 --> 01:05:45.239 We don't want to scare anybody. Do you mind saying what it costs 882 01:05:45.280 --> 01:05:48.880 for a pre buy inspection. Yeah, we do a pre purchase inspection for 883 01:05:49.000 --> 01:05:51.760 one hundred and fifteen dollars. Man, that's a steal. See, that's 884 01:05:51.840 --> 01:05:57.920 right around what Kevin's I think one twenty. I mean unbelievable. Unbelievable, 885 01:05:59.000 --> 01:06:00.639 that's hard to believe. Where if we bring it in and we get it 886 01:06:00.679 --> 01:06:03.960 in the air and it's so bad that it's not even worth going through the 887 01:06:04.000 --> 01:06:08.760 inspection, we'll charge you for that one. Ask you please don't buy this, 888 01:06:08.880 --> 01:06:11.280 bring us another one and we'll get that one done for free. We 889 01:06:11.320 --> 01:06:15.280 want to be fair with you. That's pretty damn cool. And that's honest, 890 01:06:15.400 --> 01:06:17.000 accurate auto. That's what I want to know, Jesse. And then 891 01:06:17.079 --> 01:06:20.519 but by the way, I'll be emailing you about this particular car. But 892 01:06:20.559 --> 01:06:25.800 I was very impressed with the inspection report. Now, so it's inspected and 893 01:06:25.840 --> 01:06:29.559 passed, and then you go through all the major systems, electrical and all 894 01:06:29.599 --> 01:06:32.440 that, the safety issues, and then each section of the car. It 895 01:06:32.480 --> 01:06:38.559 is very very easy to understand. Now when somebody takes their car in for 896 01:06:38.679 --> 01:06:43.000 another kind of problem, do you use something similar than this? We do. 897 01:06:43.119 --> 01:06:45.360 It's not quite as extensive as this one. We just do a vehicle 898 01:06:45.440 --> 01:06:49.800 inspection. But ninety percent of what you get in here is covered on that. 899 01:06:49.840 --> 01:06:54.000 We always want to make sure even if you just come in for an 900 01:06:54.039 --> 01:06:57.159 oil change, that you don't leave here and your brakes go out tomorrow and 901 01:06:57.199 --> 01:07:00.199 we miss that. We want to catch those items while you're here. All 902 01:07:00.280 --> 01:07:02.079 right, Well, thank you, And that's honest, accurate auto in Colorado 903 01:07:02.119 --> 01:07:08.719 Springs seven nine eight sixty three oh six. We appreciate that, Jesse appreciate. 904 01:07:09.239 --> 01:07:12.159 Yeah, that's that's one of the numbers anyway, Kevin, you so 905 01:07:12.320 --> 01:07:14.559 you pretty much do the same thing you go. We do, and a 906 01:07:14.599 --> 01:07:16.119 lot of times we want to make sure the rest of the car is good 907 01:07:16.159 --> 01:07:19.119 before we try to sell breaks. For example, you know what if you 908 01:07:19.159 --> 01:07:23.159 have a head gasket out and you need breaks, how you get to seal 909 01:07:23.239 --> 01:07:26.360 if you pay? So you've at times probably told people, don't bother, 910 01:07:26.480 --> 01:07:29.599 don't do any of it, get rid of it exactly. Bill. What's 911 01:07:29.599 --> 01:07:32.960 going on? Bill? Hey? How you doing good? I'm gonna have 912 01:07:33.079 --> 01:07:38.519 a grease monkey on thirty fifth Avenue in Greeley. Wanted to get my older 913 01:07:38.639 --> 01:07:44.960 changed and they come in and told me my needed grease, needed the grease 914 01:07:45.000 --> 01:07:47.199 change in it. I should I'll get it. I'll do it next time. 915 01:07:47.199 --> 01:07:51.519 Well they didn't put the plug back in. Oh, down road and 916 01:07:51.559 --> 01:07:56.280 my rearing locked up about hit another car? How how many miles on this 917 01:07:56.400 --> 01:08:01.519 vehicle? One hundred and fifty thousand? Oh crap? So what are they 918 01:08:01.519 --> 01:08:06.719 willing to do for you? Nothing? They said they won't do The insurance 919 01:08:06.719 --> 01:08:10.559 guys is supposed to be coming out of been waiting ten days. Well, 920 01:08:10.599 --> 01:08:15.360 what do you mean they won't do anything? They haven't done anything yet. 921 01:08:15.400 --> 01:08:17.119 They yeah, yeah, But did they say we're not going to do anything, 922 01:08:17.199 --> 01:08:19.640 or do they say we got to let our insurance guy look at it. 923 01:08:20.319 --> 01:08:23.199 Oh, they said they gotta let the insurance guy look at it. 924 01:08:23.239 --> 01:08:27.359 But the guy it's been ten days and nobody's they won't get ahold of men? 925 01:08:27.520 --> 01:08:30.439 Is your car over at there? Is your car over at their place? 926 01:08:30.279 --> 01:08:34.399 Yeah, they're going to have to do something, But here's the problem. 927 01:08:34.640 --> 01:08:39.279 You're not going to be happy even if they take responsibility. Jeff, 928 01:08:39.279 --> 01:08:44.000 tell them why. You know, although differentials aren't the most common failure on 929 01:08:44.119 --> 01:08:45.800 vehicles, you know, one hundred and fifty thousand, you could reasonably say 930 01:08:45.880 --> 01:08:49.239 you've gone through the lifespan of it. Yeah, but maybe he'll get something. 931 01:08:49.439 --> 01:08:54.159 See what we're getting at, Bill is if they did destroy it. 932 01:08:54.239 --> 01:08:59.119 Now, obviously they did destroy it prematurely because it wasn't destroyed. But how 933 01:08:59.199 --> 01:09:03.479 much do they owe you? They certainly do not owe you a new a 934 01:09:03.560 --> 01:09:09.000 new one. Do you know what I mean? Yeah? You know it 935 01:09:10.000 --> 01:09:13.159 didn't make no noise or no. I get it. I get it. 936 01:09:13.319 --> 01:09:15.760 There's some good used ones available for that. I'm sure they would probably be 937 01:09:15.880 --> 01:09:24.479 responsible to get you a good used one. So what I say, no, 938 01:09:24.560 --> 01:09:28.079 I get hold on. I'm going to give this to someone to work 939 01:09:28.119 --> 01:09:30.039 on. Hold on, Okay, we'll come right back to you. Do 940 01:09:30.119 --> 01:09:36.600 not hang up. I'm Tom Martine Moore coming right up on the Troubleshooter shows. 941 01:09:45.159 --> 01:09:49.239 Go with a sure thing Denver's Best Roofer Excel Roofing dot com. You 942 01:09:49.239 --> 01:09:57.279 don't pay a cent until you're content. Time for an insurance check up free, 943 01:09:57.359 --> 01:10:00.880 no obligation. In comparison, call Compass Insure paying too much your coverage 944 01:10:00.880 --> 01:10:04.760 at dozens of insurance companies find out now three oh three seven seven to one 945 01:10:04.880 --> 01:10:09.520 help. You'll think you're his only customer when you choose Frank durand the Real 946 01:10:09.600 --> 01:10:14.199 Estate Man dot com to list your home with Remax Alliance three oh three nine 947 01:10:14.199 --> 01:10:26.199 two zero sixteen twenty two. Yeah, ripped news needed, that's who you 948 01:10:26.239 --> 01:10:33.439 don't have. Come runnxious as fast as we can. Shooter's gonna help come. 949 01:10:35.000 --> 01:10:42.560 Six is the Troubleshooter Show. No Tom Martino, Hi Tom Martino here, 950 01:10:42.560 --> 01:10:45.960 Welcome to the show. Three oh three seven one three talk seven one 951 01:10:45.000 --> 01:10:48.760 three A two five five. By the way, Denver Regen dot com for 952 01:10:48.920 --> 01:10:57.079 your weight loss drug semiglutide in a compounded form or truzeppetide, which is a 953 01:10:57.159 --> 01:11:01.279 more powerful form, and that's a little more and it's no matter what way, 954 01:11:01.399 --> 01:11:08.199 less expensive than anywhere you're gonna find. And that includes doctors, consultations 955 01:11:08.279 --> 01:11:11.520 visit not visit, but consultations you can do by zoom or buy phone, 956 01:11:11.560 --> 01:11:17.159 and also all of your supplies. That's Denver Regen dot com. Hey, 957 01:11:18.439 --> 01:11:26.119 welcome, So Bill says he went to grease Monkey. Today's car day. 958 01:11:26.119 --> 01:11:28.439 By the way, we're talking cars, but we'll talk anything you want, 959 01:11:30.600 --> 01:11:35.760 anything you want, So give us a call and tell us about your problems, 960 01:11:35.800 --> 01:11:41.359 your questions, your complaints. And right now, Bill says, hey, 961 01:11:41.399 --> 01:11:44.840 Tom, I took my car to grease Monkey and they checked the Was 962 01:11:44.880 --> 01:11:46.680 it the differential he talked about guys? Is that way? Hey? So 963 01:11:46.760 --> 01:11:50.119 they left the plug out of the differential. So he's driving down the street 964 01:11:50.119 --> 01:11:55.000 and the differential sees this up. Now you had one hundred and fifty thousand 965 01:11:55.000 --> 01:11:58.119 miles on this, What would he use? Differential? And when it comes 966 01:11:58.239 --> 01:12:01.720 does it come with the whole? Is it differential? The pumpkin? Is 967 01:12:01.720 --> 01:12:03.600 that what they call the pumpkins? Yeah? Well you just some of them 968 01:12:03.640 --> 01:12:06.560 have a third member where that part actually comes out and the actual housing stays 969 01:12:06.560 --> 01:12:12.520 in. But most differentials it's just one large housing you with that thing? 970 01:12:12.640 --> 01:12:14.760 Is that right? You've got two axles that come in from the size you 971 01:12:14.760 --> 01:12:18.279 get the carrier and wring opinion? Was that usually cause used? I don't 972 01:12:18.439 --> 01:12:21.960 on that. You're probably six seven eight hundred bucks something in that range. 973 01:12:21.960 --> 01:12:29.239 Installation in slaves will be another what thousand? Half that five hundred? So 974 01:12:29.359 --> 01:12:32.399 basically maybe fifteen hundred for everything, maybe pretty close if you get used. 975 01:12:32.439 --> 01:12:34.920 Yeah, I mean, well that's what he deserves, is used. Bill. 976 01:12:35.279 --> 01:12:41.920 Have you priced anything out yet on your own? I just went down. 977 01:12:41.920 --> 01:12:44.640 I priced the new parts. Well, you're not going to get a 978 01:12:44.680 --> 01:12:45.840 new part? What what new part. Did you price, by the way, 979 01:12:47.600 --> 01:12:53.920 everything but the housing varying? How much was it new it was? 980 01:12:55.600 --> 01:12:58.119 Yeah, you're never going to get that, but you may actually need a 981 01:12:58.159 --> 01:13:00.119 housing too. When they seize up. The bear can spend and you can 982 01:13:00.199 --> 01:13:02.279 ruin the head. He needs to use one. You need to find a 983 01:13:02.359 --> 01:13:08.159 used one. They owe you a differential of one hundred and fifty thousand miles 984 01:13:08.199 --> 01:13:13.119 on it. Yeah, I just want my car, sicks, I get 985 01:13:13.159 --> 01:13:15.359 it, bro. So here's what you do. Go out and price a 986 01:13:15.439 --> 01:13:20.159 differential with one hundred and fifty thousand miles on it or less, just a 987 01:13:20.279 --> 01:13:25.399 reasonable price. Then get an estimate for installation, and that's what you take 988 01:13:25.439 --> 01:13:29.039 in the small claims court for I don't see how they win except it is 989 01:13:29.079 --> 01:13:34.600 Well County, for God's sakes, I mean, and Greeley. Oh god, 990 01:13:35.199 --> 01:13:39.920 I don't even know living in Greeley. I just want to fix more 991 01:13:39.960 --> 01:13:43.159 cars. I'm disabled and that's the only car I have. They won't let 992 01:13:43.199 --> 01:13:45.359 me get it. They told me I didn't qualify for a rental car. 993 01:13:46.359 --> 01:13:50.199 Well, you could argue that one. You could argue that one. You 994 01:13:50.239 --> 01:13:55.720 know, these guys are idiots. They ruined your car basically, But remember 995 01:13:55.800 --> 01:13:59.760 Bill, they don't owe you a bunch. They do need to fix it, 996 01:14:00.920 --> 01:14:04.079 they do. I want to fix Let's give this to somebody to work 997 01:14:04.119 --> 01:14:09.359 on. You, honest, I would just like to have a fixed the 998 01:14:09.399 --> 01:14:12.520 way it was, Gina. Who can we give this to work on? 999 01:14:14.239 --> 01:14:18.399 I'm sorry, I'm talking to deputy Doc. Wants to do it. Hold 1000 01:14:18.479 --> 01:14:21.159 on, We're gonna call up there. Okay, I'm gonna assign this to 1001 01:14:21.239 --> 01:14:27.000 Deputy Doc. Now, what we'll do is call him and say, come 1002 01:14:27.039 --> 01:14:33.840 on, get this damn thing fixed. Listen, man. Uh And as 1003 01:14:33.880 --> 01:14:39.720 far as I think you can get a rental car, not until somebody looks 1004 01:14:39.760 --> 01:14:44.560 at it. But the insurance anymore is notoriously slow. We wait for adjusters 1005 01:14:44.600 --> 01:14:46.880 for a week at a time as well. Yeah, but still they should 1006 01:14:47.479 --> 01:14:51.159 I agree. I'm just yeah. I mean they let the freaking plug off 1007 01:14:51.239 --> 01:14:54.640 it. Well, and there's nothing stopping him from getting that rental car and 1008 01:14:54.680 --> 01:14:57.159 suing him for that cost too. Yeah, if he can. I don't 1009 01:14:57.159 --> 01:14:59.399 know if he even has the money to do that, or the credit card 1010 01:14:59.479 --> 01:15:09.960 or anything. So Kachina, give this to deputy Doc. Okay, three 1011 01:15:10.039 --> 01:15:15.000 zero three seven to one three. Talk Aaron, what's going on? Aaron? 1012 01:15:15.479 --> 01:15:20.039 Hey, Tom, I've got a twenty three Ford Bronco that's the bad 1013 01:15:20.119 --> 01:15:26.279 Lands Sasquatch edition, has a bunch of off road options, automatic lockers, 1014 01:15:26.319 --> 01:15:30.560 and its wave bar disconnects, traction control and wow, all this fancy. 1015 01:15:31.319 --> 01:15:35.039 Yeah. Well, so I took it up to the hills over Memorial Day 1016 01:15:35.039 --> 01:15:40.199 weekend. Uh, something went haywire with my ABS. Now, by the 1017 01:15:40.239 --> 01:15:44.199 way, is this the big Bronco or the little one? It's the big 1018 01:15:44.239 --> 01:15:49.119 one? Okay, yeah, well there's two new body styles. Yeah, 1019 01:15:49.119 --> 01:15:51.920 but the one he's talking about here, he's got the full package. Okay, 1020 01:15:51.960 --> 01:15:56.920 go ahead, sir. What happened then? So so, because the 1021 01:15:56.960 --> 01:16:00.720 ABS wasn't acting right, None of those options work, you know, to 1022 01:16:00.760 --> 01:16:04.680 detect the wheelspin. If they wouldn't, they wouldn't let me engage my lockers, 1023 01:16:04.720 --> 01:16:09.680 which I needed to get out of where I got myself into ended up 1024 01:16:09.680 --> 01:16:13.319 having to get rescued. But anyway, I just wanted to know if there's 1025 01:16:13.359 --> 01:16:17.359 anyway I believe it's a manual locker inside that differential. It's not like a 1026 01:16:17.399 --> 01:16:23.640 software thing. And so I thought about putting twelve bolts to one side of 1027 01:16:23.680 --> 01:16:27.319 that locker on my differential to get me out of there, but I didn't 1028 01:16:27.319 --> 01:16:31.159 want to fry in. Well what did you do? I hiked out and 1029 01:16:31.199 --> 01:16:36.560 I called Colorado four by four Rescue and Recovery. They're a nonprofit group here 1030 01:16:36.600 --> 01:16:41.159 in the state. Only thing in the country. Liked them, and they 1031 01:16:41.199 --> 01:16:45.560 came up with about five vehicles towed me and my little overland trailer out of 1032 01:16:45.600 --> 01:16:50.279 there for nothing for donations. And wow, that is unbelievable. So what 1033 01:16:50.319 --> 01:16:53.840 do you want to do now? What are you looking for right now? 1034 01:16:53.920 --> 01:16:57.680 You just wondered what you should have done or what you could have done. 1035 01:16:58.039 --> 01:17:01.920 I'm wondering what I could have done. You know, I'm fairly mechanically inclined, 1036 01:17:01.960 --> 01:17:05.119 and like I said, I cleaned all my breake sensors. I didn't 1037 01:17:05.159 --> 01:17:10.279 all the reason it happened. Are you sure you know the reason it happened. 1038 01:17:12.640 --> 01:17:15.840 I don't know yet why it happened, but the vehicle's currently in the 1039 01:17:15.840 --> 01:17:19.479 shop under warranty getting worked on good. But I believe it's the ABS because 1040 01:17:19.520 --> 01:17:23.880 every time I tried to engage the locker, it told me to take my 1041 01:17:23.920 --> 01:17:28.279 foot off the accelerator while I was stopped, and so it was sensing somewhere 1042 01:17:28.319 --> 01:17:30.640 that a wheel was spinning and so it wouldn't let the locker go in. 1043 01:17:31.600 --> 01:17:35.239 And I just wanted to know if there's if anybody knows if I could have 1044 01:17:35.319 --> 01:17:39.520 put twelve bolts if this were to happen in the future, because I don't 1045 01:17:39.560 --> 01:17:43.920 plan on not four wheeland. That's why I got this thing. If I 1046 01:17:43.960 --> 01:17:48.239 could put twelve volts to that to that connector and get a locker kind of 1047 01:17:48.239 --> 01:17:54.000 bypassing that whole system, I'd I'd be afraid to do it, to be 1048 01:17:54.039 --> 01:17:58.119 honest with There's so many systems are so integrated, you could fry four modules 1049 01:17:58.119 --> 01:18:01.640 doing that. That's why I didn't. Yeah, no, it's yeah, 1050 01:18:01.680 --> 01:18:04.920 I don't know, to be honest with you, but I'd be very concerned 1051 01:18:04.960 --> 01:18:13.880 to do it. Well, I mean, I mean just activating the locker 1052 01:18:13.960 --> 01:18:16.159 itself. If you've got it isolated from the rest of the system. In 1053 01:18:16.239 --> 01:18:20.000 theory, it should work. But you could make other systems go haywire. 1054 01:18:21.640 --> 01:18:26.520 But why did it disengage? I don't understand why is tied to everything else 1055 01:18:27.119 --> 01:18:30.960 for safety because you don't want the locker to engage at fifty miles an hour, 1056 01:18:30.079 --> 01:18:33.960 okay, things of that sort, So they just protect it. So 1057 01:18:34.079 --> 01:18:36.560 there's reasons for it. But that's what I mean. But if it's showing 1058 01:18:36.560 --> 01:18:41.960 fifty and you're trying to what does that lock? Do it locks so that 1059 01:18:42.000 --> 01:18:45.359 you have positive four wheel drive engagement to all four wheels. And if you 1060 01:18:45.479 --> 01:18:47.560 don't have it, do you have any drive to those wheels? Yes? 1061 01:18:47.800 --> 01:18:50.199 Yes, But this just makes sure that you know, even if one it's 1062 01:18:50.199 --> 01:18:55.279 a positive traction? Is that what they could It's a lot more efficient than 1063 01:18:55.279 --> 01:18:59.079 positive. It's like a modified positive. It just make sure you get power 1064 01:18:59.159 --> 01:19:01.000 to all the wheels. Yeah, would you have gotten out for sure? 1065 01:19:01.000 --> 01:19:04.920 If you had that? I would. I would have attempted it. I've 1066 01:19:04.920 --> 01:19:09.520 got my own recovery gear, all that stuff. I would have attempted it. 1067 01:19:09.760 --> 01:19:14.239 So you you sound like you do some heavy duty four wheeling. I 1068 01:19:14.279 --> 01:19:17.760 do we do? Yes? What did you have before the Bronco? I 1069 01:19:17.800 --> 01:19:23.359 still have a seventy eight seven? How does it? How does it work? 1070 01:19:25.039 --> 01:19:29.159 Which one? The jeep? The jeep work straight? It's stock. 1071 01:19:29.279 --> 01:19:30.920 It's it's a jeep. You know it'll vay for rocks. You gotta get 1072 01:19:30.920 --> 01:19:33.399 out there and blow some are in the tank and off you go again. 1073 01:19:33.479 --> 01:19:36.840 I mean, it's it's one of those. But what do you like better 1074 01:19:36.880 --> 01:19:41.520 for the four wheeling aspect, not not for the motor, not for just 1075 01:19:41.640 --> 01:19:45.920 in general for four wheeling. I'll take that Bronco over the CJ any day. 1076 01:19:46.039 --> 01:19:49.880 Oh really good. Like it's like driving on a highway crawling rocks. 1077 01:19:50.079 --> 01:19:55.439 You can't. I mean, do you have now do you have? Does 1078 01:19:55.479 --> 01:19:59.079 it have a creep mode? Where really slow? You know what do they 1079 01:19:59.079 --> 01:20:01.560 call that? In that? That? Oh mode? Poor poor low. 1080 01:20:01.640 --> 01:20:04.640 I mean there's several different modes in four low. It's got what they call 1081 01:20:04.720 --> 01:20:10.680 the goat modes. And typically I just go four low and and and operate 1082 01:20:10.720 --> 01:20:14.560 all that stuff by myself manually. Do you have a rat? Do you 1083 01:20:14.560 --> 01:20:18.239 have a rag top? No? No, it's a hard top. Those 1084 01:20:18.239 --> 01:20:23.159 are really you know, those vehicles really stepped out with that that design. 1085 01:20:23.239 --> 01:20:27.560 I love it. It's a little retro. That's hard life they came out 1086 01:20:27.680 --> 01:20:31.279 was disappointing. But yeah, when the first it's okay. I mean the 1087 01:20:31.319 --> 01:20:35.399 big one though, that's a cool well color do you have it's uh, 1088 01:20:35.399 --> 01:20:39.920 it's I don't know what they call velocity blue. It's that really kind of 1089 01:20:39.960 --> 01:20:43.640 bright blue color. It's a beautiful I you know, I like those cars. 1090 01:20:43.720 --> 01:20:47.199 I like them a lot. They they really look cool and but do 1091 01:20:47.439 --> 01:20:51.800 and do you say that they're pretty luxurious or not? Uh, you know, 1092 01:20:51.880 --> 01:20:55.680 for what they are. Yeah, I mean, uh. We've taken 1093 01:20:55.680 --> 01:20:58.800 it on a few road trips and it's it's it's good for that too, 1094 01:20:58.880 --> 01:21:02.039 but you know it's no, it's it's no luxury vehicle for the highway, 1095 01:21:02.079 --> 01:21:05.319 but for for off road it sure is, thank you very much. So 1096 01:21:06.239 --> 01:21:13.720 here's the deal. You you at least got them thinking outside the box. 1097 01:21:13.800 --> 01:21:17.039 It's not it doesn't look like everything else in the world, and that's what 1098 01:21:17.079 --> 01:21:21.039 people are looking for. I'm convinced that's why Rivian is doing so well, 1099 01:21:21.279 --> 01:21:27.880 just because it looks different. You know, people are just tired of Yeah, 1100 01:21:28.000 --> 01:21:31.600 Rivian looks cool, and then what about the You know that the cyber 1101 01:21:31.640 --> 01:21:38.000 truck I think as ugly as hell. But because it's so different, I 1102 01:21:38.000 --> 01:21:40.479 don't like it at all. No, I hate the way it looks, 1103 01:21:40.800 --> 01:21:45.039 but I can see why people like it again because it's different. But I 1104 01:21:45.119 --> 01:21:49.640 heard there were some quality issues. I don't know on the build. I've 1105 01:21:49.680 --> 01:21:54.600 seen things online as well, but I'd love for someone who owns one to 1106 01:21:54.720 --> 01:22:00.199 actually call us. Who actually owns one has an order but owns one. 1107 01:22:00.600 --> 01:22:09.399 If you do give us a call, go with a sure thing Denver's Best 1108 01:22:09.479 --> 01:22:13.520 roofer Excel Roofing dot com. You don't pay a cent until you're content. 1109 01:22:15.880 --> 01:22:21.159 Time for an insurance check up free no obligation comparison call Compass Insurance paying too 1110 01:22:21.239 --> 01:22:26.479 much your coverage at dozens of insurance companies find out now three all three seven 1111 01:22:26.520 --> 01:22:30.239 to seven one help. You'll think you're his only customer when you choose Frank 1112 01:22:30.319 --> 01:22:33.920 durand the real estate Man dot com to list your home with Remax Alliance three 1113 01:22:33.920 --> 01:22:42.880 oh three nine two zero sixteen twenty two. Hi Tom Martine on your three 1114 01:22:42.920 --> 01:22:47.199 oh three seven on three Talk seven one three eight two five five. We 1115 01:22:47.239 --> 01:22:53.439 have a break in calls for the first time, So if you have any 1116 01:22:53.560 --> 01:22:57.600 kinds of problems, questions, or complaints, you can give us a call 1117 01:22:57.600 --> 01:23:01.159 and get right in at three oh three seven one three Talk three h three 1118 01:23:01.560 --> 01:23:08.359 seven one three eight two five five. So one of the things we're talking 1119 01:23:08.359 --> 01:23:13.680 about in general is car Day. But also we have some other stuff going 1120 01:23:13.720 --> 01:23:17.199 on, as you know, and now I'm not talking about the Trump trial, 1121 01:23:18.199 --> 01:23:23.600 but there's always consumer news to consider. Kevin first, I mean, 1122 01:23:23.720 --> 01:23:27.479 first, I want to ask Jeff vic camera transmission Kevin had to leave. 1123 01:23:28.560 --> 01:23:34.279 When it comes to checking out a transmission, I often wonder how much can 1124 01:23:34.319 --> 01:23:39.720 you check Let's just say you want to buy a car and you're gonna get 1125 01:23:39.720 --> 01:23:43.199 it real cheap because it does have one hundred hundred and fifty thousand whatever it 1126 01:23:43.239 --> 01:23:47.720 has on it. Just really, are there any predictors when it comes to 1127 01:23:47.720 --> 01:23:50.840 transmissions or is it a crap shot? There can be, I mean usually 1128 01:23:51.159 --> 01:23:57.119 you know, massive fluid discoloration set to smell inside the transmission. Uh, 1129 01:23:57.199 --> 01:23:59.960 But most of the time when you're doing a spectrum of transmissions because there's a 1130 01:24:00.079 --> 01:24:01.720 complaints, so you've got focused on where you going to go to. Now, 1131 01:24:01.760 --> 01:24:04.319 what if somebody's selling you a car and you just want to know about 1132 01:24:04.319 --> 01:24:09.039 the transform, Well, a lot of times, you know a particular car 1133 01:24:09.159 --> 01:24:14.199 will know that this particular transmission has a history of failure at X number of 1134 01:24:14.199 --> 01:24:16.720 miles, whether or not you're near that should we be taking a look obviously 1135 01:24:16.720 --> 01:24:20.760 for any leaks and stuff like that, But if the fluid indicates it, 1136 01:24:20.800 --> 01:24:25.239 should we drop the pan and look see what enough there's any physical evidence as 1137 01:24:25.720 --> 01:24:30.319 mileage alone can just be alone. So so really I mean, if your 1138 01:24:30.359 --> 01:24:34.119 car's got a lot of miles on it, there's a very good possibility you're 1139 01:24:34.239 --> 01:24:42.880 going to come in to see me. So prolonging a transmission as much as 1140 01:24:42.920 --> 01:24:45.520 possible. What are the secrets the most fluid? Yeah, it's just changing 1141 01:24:45.520 --> 01:24:48.560 fluid and filters. You know, I know that a lot of the manufacturers 1142 01:24:48.600 --> 01:24:53.960 like to put these lifetime fluids in their lifetime You're just going to ask that's 1143 01:24:54.079 --> 01:24:57.600 ridiculous. Well, once it dies, you've just expended as lifetime. But 1144 01:24:58.199 --> 01:25:00.199 you know, fluids are the most inexpense the thing you're going to put inside 1145 01:25:00.199 --> 01:25:04.039 your car. Do they eat? But on those so called lifetime ones, 1146 01:25:05.199 --> 01:25:09.880 do they have sealed units or can you get it? Call them sealed, 1147 01:25:09.920 --> 01:25:13.119 but they're not truly sealed. What they've done is just taken away the dipstick 1148 01:25:13.159 --> 01:25:15.039 from the consumer so that you can't check it yourself. Most cases, we 1149 01:25:15.119 --> 01:25:18.119 have to get it up and check it from underneath, whether it's from a 1150 01:25:18.199 --> 01:25:21.119 port. And you can service it, yes, we can service them all. 1151 01:25:21.199 --> 01:25:24.680 Right, Eric, what's going on with you? Eric? Welcome? 1152 01:25:25.680 --> 01:25:28.079 Hey? Tom? How are you there? Good man? What's happening? 1153 01:25:28.840 --> 01:25:31.279 Hey? You know the woman who called it about wondering about a good place 1154 01:25:31.279 --> 01:25:36.720 for a hospice as you can get it. Yeah. Uh, my father 1155 01:25:36.840 --> 01:25:45.319 passed away last year in March. And true, uh it's t r U 1156 01:25:45.880 --> 01:25:50.439 is what. They were the best? Really? They Yes, they took 1157 01:25:50.479 --> 01:25:53.960 care of you know, they came in and they took care of us. 1158 01:25:54.319 --> 01:25:58.159 They brought in a comfort dog my dad who maybe you heard it, maybe 1159 01:25:58.199 --> 01:26:01.760 you didn't, but they, Uh, they did a great job. And 1160 01:26:02.119 --> 01:26:06.960 I would highly recommend that if she has the option. Okay, it's called 1161 01:26:08.079 --> 01:26:14.239 true t are you and what? Well? Where are the locations? You 1162 01:26:14.279 --> 01:26:16.520 know what my dad died? Uh, well we're from Boulder, but my 1163 01:26:16.640 --> 01:26:21.039 dad died out in long months. So they go around and they follow up. 1164 01:26:21.920 --> 01:26:27.399 Are they in house? Are they in house hospice? I don't believe. 1165 01:26:27.479 --> 01:26:30.359 So. I think they come in if they didn't charge us a thing 1166 01:26:30.640 --> 01:26:34.319 to come in and do what they did. But what what But that sounds 1167 01:26:34.359 --> 01:26:41.560 like in house to me. No. I got them from from long months, 1168 01:26:41.600 --> 01:26:44.039 you know, I know. But when you say they come in, 1169 01:26:44.359 --> 01:26:47.000 what does that mean? Yes, sir, they went to my dad's hospital 1170 01:26:47.079 --> 01:26:53.279 room. Oh really, yes, yeah, they came in. They brought 1171 01:26:53.279 --> 01:26:57.039 a comfort Like I said, they brought a comfort dog in and what do 1172 01:26:57.079 --> 01:27:00.800 they stay do they do they continue that care right through when he dies? 1173 01:27:00.920 --> 01:27:08.399 That's correct, my goodness. Yeah yeah, So anybody who's got anything going 1174 01:27:08.399 --> 01:27:12.680 on with that, I would highly recommend them. They were. They were 1175 01:27:12.760 --> 01:27:16.600 sweet and caring and take it. Takes a special kind of person to do 1176 01:27:16.760 --> 01:27:25.039 that stuff, as you know. All right, true, t are you. 1177 01:27:25.119 --> 01:27:27.880 I'm looking it up. Thank you so much. I appreciated three h 1178 01:27:28.000 --> 01:27:32.840 three seven one three talk seven one three eight two five five. So I 1179 01:27:32.880 --> 01:27:41.800 want to tell people that I have posted a new video and it's new this 1180 01:27:41.960 --> 01:27:45.479 morning on Facebook. No no, no, it's not on Facebook, sorry, 1181 01:27:45.680 --> 01:27:51.720 YouTube and on LinkedIn about Jeff Jolliffe. I've been threatening to do that 1182 01:27:51.760 --> 01:27:56.800 now. He has been on Sleevesbrigade for a while, but I thought it 1183 01:27:56.840 --> 01:28:03.000 was time we actually step up the awareness because this guy is still still ripping 1184 01:28:03.039 --> 01:28:09.119 people off. Jeff Jolliffe. His latest place is in Johnston, Johnstown, 1185 01:28:09.760 --> 01:28:15.159 and he moved from Federal Boulevard. But he's been I counted eighteen names in 1186 01:28:15.239 --> 01:28:21.000 ten years. Eighteen names, and in each case the scenario is the same. 1187 01:28:21.439 --> 01:28:25.720 Those are only the ones that called you, that's true. No, 1188 01:28:25.920 --> 01:28:29.960 eighteen names meaning his business names now as far as people that called me, 1189 01:28:30.520 --> 01:28:33.159 I think is far in excess to that. I guarantee you can multiply it 1190 01:28:33.159 --> 01:28:38.640 by ten and then they're all the same. Well not all exactly, but 1191 01:28:38.840 --> 01:28:42.800 one of the ones he used to do a lot was where they would he 1192 01:28:42.800 --> 01:28:45.159 would say he rebuilt the tranny at a low price. Right, Well, 1193 01:28:45.479 --> 01:28:48.920 he didn't do anything, because it's like the spray painter or something. Because 1194 01:28:48.960 --> 01:28:54.000 people, every person said nothing was different, nothing was changed. So they 1195 01:28:54.000 --> 01:28:56.760 make an appointment to come back for warranty. You remember what used to happen 1196 01:28:59.159 --> 01:29:02.680 before they stolen stolen? Right, at least six calls on that one. 1197 01:29:03.199 --> 01:29:09.159 Stolen cars? Right, they ever recovered Tom? And you just stolen vehicles 1198 01:29:09.199 --> 01:29:12.640 I know of. I don't know, but we know of. You know, 1199 01:29:13.039 --> 01:29:16.239 it's just amazing to me. Just stolen. And then then the ones 1200 01:29:16.239 --> 01:29:20.560 who weren't stolen, you just never worked on. He's never done I don't 1201 01:29:20.600 --> 01:29:25.319 know if he's ever done a transmission. Actually, you know, that's a 1202 01:29:25.319 --> 01:29:28.840 pretty good gig if you can get it. You collect money up front, 1203 01:29:29.399 --> 01:29:31.479 you don't do any work, and then you ghost them. Well that's the 1204 01:29:31.479 --> 01:29:33.880 old thing. If it wasn't for the cars and customers just be easy. 1205 01:29:34.439 --> 01:29:39.720 Yeah, that's true. Three or three cent one three eight two five five. 1206 01:29:44.119 --> 01:29:47.199 Go with a sure thing Denver's best roofer Excel Roofing dot com. You 1207 01:29:47.199 --> 01:29:55.239 don't pay a cent until you're content. Time for an insurance check up free, 1208 01:29:55.319 --> 01:29:59.840 no obligation. In comparison, call Compass Insurance paying too much your coverage? 1209 01:30:00.079 --> 01:30:02.720 Dozens of insurance companies find out now three oh three seven seven to one. 1210 01:30:02.840 --> 01:30:06.279 Help. You'll think you're his only customer when you choose Frank durand the 1211 01:30:06.359 --> 01:30:11.920 real estate Man dot com to list your home with Remax Alliance three oh three 1212 01:30:12.000 --> 01:30:24.800 nine two zero sixteen twenty two. Hi Tom Martino, you're Trevo Shooter. 1213 01:30:24.960 --> 01:30:30.640 Three O three seven one three talk three oh three seven one three eight two 1214 01:30:30.760 --> 01:30:36.000 five five. Welcome to the show. We have, as I said, 1215 01:30:36.039 --> 01:30:41.479 open lines the first time today, but we have a lot to discuss now. 1216 01:30:42.840 --> 01:30:48.439 On that Jeff Jolliffe, somebody asks about that on text. I posted 1217 01:30:48.479 --> 01:30:51.720 the video. Yes he is on Slea's brigade. He's still on there, 1218 01:30:53.520 --> 01:30:56.840 but I can't believe how many calls we still get. That's why I thought 1219 01:30:56.880 --> 01:31:00.479 people need to know about him. So I expanded the form them and went 1220 01:31:00.600 --> 01:31:05.600 to the new one, well, not the new one, but the new 1221 01:31:05.680 --> 01:31:11.359 form. In addition to the Sleeze Brigade. I usually do my videos on 1222 01:31:11.479 --> 01:31:15.439 topics and issues, but this time I did it on someone on the Sleaze 1223 01:31:15.439 --> 01:31:19.439 Brigade and it's quite popular, so I think I might continue to do that. 1224 01:31:20.439 --> 01:31:25.640 In other words, I think that from now on, in addition to 1225 01:31:25.720 --> 01:31:30.960 Sleeese Brigades, I might do videos on these clowns because we need to find 1226 01:31:30.000 --> 01:31:36.640 out about them and we need to figure out what to how to get the 1227 01:31:36.680 --> 01:31:40.199 word out as much as possible. So we do the radio show, the 1228 01:31:40.239 --> 01:31:45.159 Sleazebrigade dot Com plus my videos. Now I'm reading an article five cars no 1229 01:31:45.239 --> 01:31:54.439 one should ever buy, and I'm wondering why the top five vehicles not to 1230 01:31:54.520 --> 01:31:59.960 buy? And we're now this was done by Well. It's published on Truthful 1231 01:32:00.800 --> 01:32:06.239 and it's based on safety data. They say the Kyo the fifth one. 1232 01:32:06.600 --> 01:32:12.520 It's going five four three two one right, The fifth one is the Kia 1233 01:32:13.039 --> 01:32:19.520 Rio. It landed itself in the top five vehicles for highest death rates. 1234 01:32:21.159 --> 01:32:26.399 Have you heard of that, the Kia Rio. I know it's a little 1235 01:32:26.439 --> 01:32:29.319 car. It's not an suv. I thought it would be with the name 1236 01:32:29.399 --> 01:32:36.640 like an suv. It's an entry vehicle. Despite being a really favorite subcompact 1237 01:32:38.000 --> 01:32:45.000 for affordability. It has the highest fatality rate per million or high, a 1238 01:32:45.119 --> 01:32:48.640 very high one, surprising being so small, Tom, I don't know. 1239 01:32:48.680 --> 01:32:51.680 It says one hundred. Now, now, this is what they're calling extremely 1240 01:32:51.760 --> 01:32:55.399 high. And by the way, no one wants to see anyone die, 1241 01:32:55.479 --> 01:32:59.479 right, one hundred and twenty two deaths per million vehicles. So they're going 1242 01:32:59.520 --> 01:33:09.399 by per registered vehicles. It's a hatchback. Now, let's do do this. 1243 01:33:09.520 --> 01:33:12.439 Okay, wait, no, no, it's not a hashback. Hold 1244 01:33:12.439 --> 01:33:15.520 on, however, let's see it's oh no, no, never mind. 1245 01:33:15.640 --> 01:33:20.479 It says the hatchback version of this car is better, but as far as 1246 01:33:20.520 --> 01:33:25.880 the actual Kyrio. So if you care about safety, this site seems to 1247 01:33:25.880 --> 01:33:33.000 be pretty pretty uh honest. The Chevrolet Spark is number four, one hundred 1248 01:33:33.039 --> 01:33:40.640 and fifty one desk per million registered vehicles. Now that's all electric or is 1249 01:33:40.680 --> 01:33:43.119 that a hybrid? I think that's all. I don't think that's a hybrid. 1250 01:33:43.359 --> 01:33:46.159 It's electric. There's the multipe work though, Oh a, Warren, 1251 01:33:46.239 --> 01:33:50.399 what's going on? Warren? Hi? Tom? I called you before, 1252 01:33:50.560 --> 01:33:56.000 but my transmission was going out in my car. It did finally go out. 1253 01:33:57.239 --> 01:34:01.640 It's a Nissan CenTra twenty seventeen. You said, go to camera transmissions. 1254 01:34:01.680 --> 01:34:05.760 But I live in Greeley, which I know there's no good shops here, 1255 01:34:05.800 --> 01:34:13.439 but none. Don't go to Greeley anything closer to me than yeah, 1256 01:34:14.000 --> 01:34:16.920 transmissions. Yeah, that's just well, you know. Now, remember camera 1257 01:34:17.000 --> 01:34:23.119 does transmissions. You can go to a good shop that can do transmissions, 1258 01:34:23.119 --> 01:34:27.119 but they don't specialize in them. And hands On Auto Tech would be close 1259 01:34:27.159 --> 01:34:33.000 to you. Okay, have you heard of that place? No? Where 1260 01:34:33.000 --> 01:34:38.000 are they located? Uh, Loveland area? Loveland, I believe, And 1261 01:34:38.079 --> 01:34:42.199 I can get it from Okay, I can look it up too. Okay, 1262 01:34:42.239 --> 01:34:46.239 so that's not bad. Hands On Auto Tech is Tom Magio over at. 1263 01:34:46.439 --> 01:34:50.439 It's called hands On Auto Tech. And like I said, go to 1264 01:34:50.479 --> 01:34:54.439 referral lis dot com. You can find it or I can look it up 1265 01:34:54.520 --> 01:34:58.159 just now. But it's it's not too far down. Then you won't have 1266 01:34:58.199 --> 01:35:02.600 to come all the way down. One more question, what should I what 1267 01:35:02.640 --> 01:35:06.279 should I expect for? Like, if I'm doing a new transmission, then 1268 01:35:06.359 --> 01:35:11.479 that for like a warranty Like now wait a minute, wait a minute, 1269 01:35:11.479 --> 01:35:14.039 wait, you mean a rebuilt obviously, right, yeah, yeah, even 1270 01:35:14.039 --> 01:35:16.600 if you buy them from Nissan, those are rebuilt. Now, Nissan's recently 1271 01:35:16.720 --> 01:35:20.840 changed the warranty program. They used to just be twelve twelve, uh, 1272 01:35:20.960 --> 01:35:25.319 but now some of them are going to three year unlimited. But that is 1273 01:35:26.000 --> 01:35:29.119 transmission and vehicle specific. What is that? What are those costs? Though 1274 01:35:29.760 --> 01:35:35.279 you're installed you depending on you're probably looking somewhere around six fifty five to six 1275 01:35:36.520 --> 01:35:42.119 Okay, yeah that's what I've heard. But I just you know, spending 1276 01:35:42.359 --> 01:35:45.640 you know, five to six grand. I just want some kind of warranty 1277 01:35:45.680 --> 01:35:48.199 out of it, you know, yeah, just depending on I don't know 1278 01:35:48.239 --> 01:35:51.079 about you, how, but I'm spending that much money. I go to 1279 01:35:51.119 --> 01:35:56.079 a transmission shop. Now, I love hands on. They're great people and 1280 01:35:56.119 --> 01:36:00.560 they probably do transmission span. They got five star reviews or four point eight 1281 01:36:00.680 --> 01:36:03.600 or four seven. By the way, here's where they are. They're in 1282 01:36:03.800 --> 01:36:13.039 Long Wand okay on Vista Vista. You drive in Long Wan? How would 1283 01:36:13.039 --> 01:36:16.920 I I mean, here's their number of you on it. I'm kind of 1284 01:36:17.039 --> 01:36:19.359 drying. Okay, oh no, no, okay, what were you gonna 1285 01:36:19.359 --> 01:36:25.640 say? Yeah, I'm just probably we would have to rent a car, 1286 01:36:25.760 --> 01:36:30.880 dolly and tow it right, because having a tow truck take it, there's 1287 01:36:30.000 --> 01:36:33.640 gonna be expressed. You're right, You're right, Yeah it is, Jeff, 1288 01:36:33.680 --> 01:36:36.520 do you have any special arrangements with toe? People are not? No, 1289 01:36:36.680 --> 01:36:43.239 not really anymore. Pretty much everybody's standardized. Tom he always spent to 1290 01:36:43.279 --> 01:36:45.600 what about just ditching a car and if he has how much understand buying a 1291 01:36:45.600 --> 01:36:53.039 new one with a table because it's only a twenty seventeen Nissan Center He's going 1292 01:36:53.079 --> 01:36:57.000 to take a huge hit on the value of that car with it a twenty 1293 01:36:57.159 --> 01:37:02.840 seventeen Nissan CenTra. How many miles on it? Oh goodness, one hundred 1294 01:37:03.520 --> 01:37:08.760 ten maybe, But I'm upside down in it. I almost ten grand on 1295 01:37:08.840 --> 01:37:12.520 it. Still you are, Oh you're gonna be You're going to owe another 1296 01:37:12.600 --> 01:37:18.119 six Yeah, Oh my god, I know you are upside down. You 1297 01:37:18.199 --> 01:37:21.880 are totally. I wish I never would have bought that car. It's you 1298 01:37:21.920 --> 01:37:27.439 know, well, after the fact you're in the transmission is a common problem 1299 01:37:27.520 --> 01:37:32.720 in that car? When did you buy it four years three to four years 1300 01:37:32.720 --> 01:37:41.399 ago? Something like that? From John Elway on a Rapaho road. It's 1301 01:37:41.439 --> 01:37:45.279 not John Elway no more. What's it called Auto Nation? Well, I'll 1302 01:37:45.279 --> 01:37:48.079 tell You're stuck with it now, and you better make the best of it. 1303 01:37:48.319 --> 01:37:58.520 You better okay three oh three seven one three eight two five go with 1304 01:37:58.600 --> 01:38:01.800 a sure thing Denvers, Rufer Excel Roofing dot com. You don't pay a 1305 01:38:01.880 --> 01:38:10.079 cent until you're content. Time for an insurance check up free, no obligation 1306 01:38:10.199 --> 01:38:15.840 comparison call Compass Insurance paying too much your coverage at dozens of insurance companies find 1307 01:38:15.840 --> 01:38:18.039 out now three oh three seven seven to one. Help. You'll think you're 1308 01:38:18.079 --> 01:38:21.960 his only customer when you choose Frank durand the real estate Man dot com to 1309 01:38:23.039 --> 01:38:31.199 list your home with Remax Alliance three oh three nine two zero sixteen twenty two. 1310 01:38:34.359 --> 01:38:39.880 Hi, Tom Martino, your troubleshooter three oh three seven to one three 1311 01:38:40.000 --> 01:38:45.279 talk three oh three seven one three eight two five five. Now I know 1312 01:38:45.359 --> 01:38:46.920 that, uh, Brian, you had called earlier. I'm sorry you didn't 1313 01:38:46.920 --> 01:38:49.239 get through. Go ahead, Brian, What is your question, sir? 1314 01:38:50.479 --> 01:38:53.520 A couple things, Tom. Well, first off, I did call a 1315 01:38:53.560 --> 01:38:57.479 bit ago about sold security and about reporting a death in the family, and 1316 01:38:58.119 --> 01:39:00.800 you had given me a number to contact, and unfortunately that number was the 1317 01:39:00.800 --> 01:39:04.560 same number I used before, and I have still yet to connect with them 1318 01:39:04.600 --> 01:39:14.439 to report the death on that one. Why is that? I don't know. 1319 01:39:14.439 --> 01:39:15.800 I'm gonna have to take a full day off and just wait on, 1320 01:39:15.960 --> 01:39:20.239 wait a minute, you mean to tell me that you could not get through. 1321 01:39:21.279 --> 01:39:26.880 I could not. You might have to make an appointment. Man, 1322 01:39:26.920 --> 01:39:30.960 you may have to go in in person. Now that that doesn't take all 1323 01:39:30.039 --> 01:39:33.000 day to make an appointment, and then you show up and you just bring 1324 01:39:33.039 --> 01:39:38.079 the death certificate and do it. Yeah, I think that's why I've just 1325 01:39:38.119 --> 01:39:40.960 been so darned busy at work. It's been hard to break away. But 1326 01:39:41.359 --> 01:39:44.000 needless to say, that's that little update. But my next one was I 1327 01:39:44.000 --> 01:39:47.399 got hit pretty bad last night with the hailstorm. I got a claim coming. 1328 01:39:47.439 --> 01:39:53.000 I got a claim with my insurance company already, and they're coming out 1329 01:39:53.000 --> 01:39:57.359 on Monday. But I had already talked to Xcel Roofing to come out and 1330 01:39:57.760 --> 01:40:00.439 look at the roof on Monday at nine am give me an assessment of just 1331 01:40:00.880 --> 01:40:05.960 replacing it. Unfortunately, I guess, and Kelly Conon told me that I 1332 01:40:06.000 --> 01:40:12.159 should always have the roofer come out first, and then YE go out and 1333 01:40:12.640 --> 01:40:15.439 have the insurance guy out. If I have damage, you have a reputable 1334 01:40:15.520 --> 01:40:18.640 roofer and if you have damage, then you have the insurance come out. 1335 01:40:18.840 --> 01:40:23.920 If you have the insurance come out first, whether you have damage or not, 1336 01:40:24.000 --> 01:40:29.399 it'll count against you. Oil it okay, because I have damage on 1337 01:40:29.439 --> 01:40:31.000 my sighting. There's holes in it and there's some on my windows. If 1338 01:40:31.000 --> 01:40:34.640 it's pretty obvious. If it's pretty obvious, then it's okay. Did you 1339 01:40:34.680 --> 01:40:40.520 have the roofer? Look, I mean the adjuster look at it already yet. 1340 01:40:40.600 --> 01:40:43.800 No, he's coming on Monday at the exact same time as the roofer. 1341 01:40:44.000 --> 01:40:49.239 What roofer's coming Excel? Excel? Yeah, well that's good because Excel 1342 01:40:49.439 --> 01:40:54.920 won't make a deal with him. I would not normally want a roofer and 1343 01:40:54.960 --> 01:40:59.720 an adjuster to be there together. Yeah, that's what Kelly was saying. 1344 01:40:59.760 --> 01:41:01.439 I go, I messed up on that one. But I was thinking, 1345 01:41:01.720 --> 01:41:05.399 yeah, but you didn't mess up because you have Excel and Excel will not 1346 01:41:05.600 --> 01:41:10.279 do that game. A lot of roofers when they meet with your adjuster, 1347 01:41:10.840 --> 01:41:16.520 you never find out what you needed. Oh okay, you only find out 1348 01:41:16.960 --> 01:41:21.439 what they're willing. See. Here's what I'm getting at. The insurance company 1349 01:41:21.479 --> 01:41:25.960 wants to cut your losses as much as possible. They don't want to fix 1350 01:41:26.000 --> 01:41:30.319 it properly. They'll do anything they can to cut corners anything. They don't 1351 01:41:30.359 --> 01:41:35.840 care. So a roofer like Excel or a good roofer, they want to 1352 01:41:35.880 --> 01:41:41.560 fix it properly. Okay, So what usually happens is if you have the 1353 01:41:41.680 --> 01:41:45.680 roofer go first. The roofer tells you what you need. Then when the 1354 01:41:45.760 --> 01:41:53.920 adjuster comes out, you can find out if in fact, you are getting 1355 01:41:53.920 --> 01:41:58.920 what you need if they go out there to if they go out there together, 1356 01:41:59.159 --> 01:42:01.399 or if a roof is stupid enough to say I'll do whatever your insurance 1357 01:42:01.439 --> 01:42:05.399 company wants. Well, you don't want that roofer because the insurance company that 1358 01:42:05.439 --> 01:42:10.239 doesn't want what's best for you. So if they both go out there together, 1359 01:42:10.560 --> 01:42:14.800 what you never find out is what the roofer thought you needed, because 1360 01:42:14.840 --> 01:42:18.319 a conversation can take place like this. The roofer says, well, we're 1361 01:42:18.319 --> 01:42:20.479 going to do this, this, and this, and the adjuster says we're 1362 01:42:20.520 --> 01:42:24.119 not paying for that, we're only going to pay for this. Do you 1363 01:42:24.159 --> 01:42:27.000 want the job or not? And the roofers say okay, fine. Then 1364 01:42:27.000 --> 01:42:30.880 the roofer presents you with a contract. You think you're getting everything you need 1365 01:42:30.000 --> 01:42:33.399 and you're not. You don't know what kind of deal they made. Privately, 1366 01:42:33.760 --> 01:42:39.039 and roofers will make deals with adjusters to get the job. Okay, 1367 01:42:39.119 --> 01:42:43.800 So because it's a corrupt industry, and both insurance and roofing they're both corrupt. 1368 01:42:44.239 --> 01:42:47.079 Now, that's why I don't want a meeting together. Okay. However, 1369 01:42:47.560 --> 01:42:53.960 because Excel doesn't play that game. If the roofer says, if the 1370 01:42:54.520 --> 01:42:58.560 insurance company says, we're not paying for that, do you want the job 1371 01:42:58.680 --> 01:43:00.840 or not, Excel will say no, I don't want the job. If 1372 01:43:00.840 --> 01:43:02.279 you're not going to do it right, then they're going to come back to 1373 01:43:02.319 --> 01:43:05.600 you and say, Brian, your insurance company is trying to short you. 1374 01:43:08.640 --> 01:43:14.399 Okay, yeah, but normally, for anyone else listening, you first get 1375 01:43:14.399 --> 01:43:19.840 a roofer to come out and make the roofer put everything down in writing on 1376 01:43:19.920 --> 01:43:25.600 the contract everything. If the roofer says he wants to meet with the adjuster, 1377 01:43:25.880 --> 01:43:29.199 no. If the roofer says you got to sign this contract or this 1378 01:43:29.319 --> 01:43:33.079 first, no. If the roofer says, I'll do whatever your insurance company 1379 01:43:33.079 --> 01:43:38.199 wants, no. All you want to do is for the roofer to do 1380 01:43:38.239 --> 01:43:45.079 a full and complete contract without your signature first, and without authorization that you're 1381 01:43:45.119 --> 01:43:47.800 going to hire them. They put their money where their mouth is. Once 1382 01:43:47.840 --> 01:43:53.920 you get there a complete and full bid, then you call your insurance company 1383 01:43:54.079 --> 01:43:58.079 and that's how it's normally done. Three three seven one three talk seven one 1384 01:43:58.079 --> 01:44:01.399 three eight two five five. Sergio, you had you had a question about 1385 01:44:02.319 --> 01:44:06.880 hell damage. I do, mister Martino, I'm here, yes, sir, 1386 01:44:10.039 --> 01:44:15.079 Yeah, No. My question was just uh, to see how many 1387 01:44:15.239 --> 01:44:21.319 how many marks or dings would I would I need on? Hey, like 1388 01:44:21.359 --> 01:44:28.119 a ten by ten area a square of roof to to know that I have 1389 01:44:28.560 --> 01:44:31.720 a crane. You know what. That's a good point. I don't know 1390 01:44:31.760 --> 01:44:35.319 the exact number of things I'll find out for you. Hold on. I'm 1391 01:44:35.359 --> 01:44:39.479 Tom Martine. We have more coming up on the Troubleshooter Show. Get your 1392 01:44:39.479 --> 01:44:42.840 calls in right now. Three oh three seven one three talks seven one three 1393 01:44:42.920 --> 01:44:53.760 eight two five five Go with a sure thing Denver's Best roofer Excel Roofing dot 1394 01:44:53.760 --> 01:45:00.479 com. You don't pay a cent until you're content. Time for an insurance 1395 01:45:00.560 --> 01:45:03.800 check up free, no obligation. In comparison, call Compass Insurance paying too 1396 01:45:03.880 --> 01:45:08.800 much your coverage at dozens of insurance companies. Find out now three oh three 1397 01:45:08.920 --> 01:45:12.680 seven seven to one. Help You'll think you're his only customer when you choose 1398 01:45:12.680 --> 01:45:16.119 Frank durand the real estate man dot com to list your home with Remax Alliance. 1399 01:45:16.359 --> 01:45:25.800 Three oh three nine two zero sixteen twenty two. Yeah, ripped of 1400 01:45:27.600 --> 01:45:33.760 news, need so you don't have you come running. Just as fast as 1401 01:45:33.800 --> 01:45:42.199 we can. Shooter's gonna help come man, This is the Troubleshooter Show. 1402 01:45:42.800 --> 01:45:47.439 No, Tom Martino, Hi Tom Martino here, Welcome to the show. 1403 01:45:47.520 --> 01:45:53.800 What's happening? Three oh three seven one three talk three O three seven one 1404 01:45:53.840 --> 01:45:59.560 three eight two five five. All right, let's talk about your problems, 1405 01:45:59.640 --> 01:46:02.199 question complaints. It's card A today. I have Jeff Fick with me. 1406 01:46:03.000 --> 01:46:05.840 Kevin had to run from Sheridan Auto Tech. Jeff is with me from Kimber 1407 01:46:05.920 --> 01:46:12.680 Transmission, and uh, Sergio wants to talk about heal damage. We're talking 1408 01:46:12.720 --> 01:46:16.560 about anything you want today. What's going on? Sergio? Yes, miss 1409 01:46:16.640 --> 01:46:23.239 mister Martino. My question was just, uh, how many like how many 1410 01:46:23.279 --> 01:46:27.720 marks from the hail or how many dings say, like you a ten by 1411 01:46:27.760 --> 01:46:32.000 ten area? Would you need to make an actual claim on the you know, 1412 01:46:32.039 --> 01:46:38.760 on the roof. Yes that okay. I have a call in to 1413 01:46:38.920 --> 01:46:44.479 Excel Roofing and we're going to ask them. They haven't called back yet, 1414 01:46:44.520 --> 01:46:50.079 but we will get that. Uh, you know, we'll get it right 1415 01:46:50.119 --> 01:46:55.359 now. Okay, So, uh, Kachina, could you get Sergio, 1416 01:46:55.840 --> 01:47:00.319 get him get on for get to excel on either Henry or Jay for that. 1417 01:47:00.279 --> 01:47:02.600 We will get them on. Okay, I have a call in to 1418 01:47:02.720 --> 01:47:05.840 them. Three oh three, seven to one three talk seven one three eight 1419 01:47:05.840 --> 01:47:10.760 two five five. We were doing a list of the five cars according to 1420 01:47:10.800 --> 01:47:15.680 safety truthfully dot com is the name of the website. Anyway, they were 1421 01:47:15.840 --> 01:47:24.199 making a they were making a list of the unsafest cars. The Kia was 1422 01:47:24.239 --> 01:47:27.039 the fifth nave. Well, it goes from five to four to three to 1423 01:47:27.159 --> 01:47:31.399 one. They say Kia is the fifth least safest car. The Kia Rio 1424 01:47:32.520 --> 01:47:38.479 sedan, not the hatchback, but the regular sedan. The Chevrolet Spark is 1425 01:47:38.520 --> 01:47:45.159 the fourth most dangerous car. These are deaths per million. The Hyundai Accent 1426 01:47:45.560 --> 01:47:51.199 is the third. These are all little sedans basically, and that's right behind 1427 01:47:51.279 --> 01:48:01.319 the uh, the Chevy Spark and then the Dodge Challenger. Hmmm, that's 1428 01:48:01.359 --> 01:48:04.800 the only one that's a full sized car. That's I wonder how much that 1429 01:48:04.840 --> 01:48:08.720 has to do with the people who drive those cars. You know what. 1430 01:48:08.960 --> 01:48:12.399 That's a very high performance car, isn't it? In most cases? Yes, 1431 01:48:12.560 --> 01:48:17.920 that's what this is. It's the most powerful performance one of the most 1432 01:48:17.920 --> 01:48:23.560 powerful performance cars. It's a muscle car. It's a throwback, a bit 1433 01:48:23.600 --> 01:48:26.640 of a throwback, isn't Yeah. Yeah, that made a big bang on 1434 01:48:26.640 --> 01:48:31.560 the market. It was the number one unsafe car in deaths per million. 1435 01:48:32.960 --> 01:48:41.319 Ready, it's a van. It looks like a minivan, the Mitsubishi Mirage, 1436 01:48:43.720 --> 01:48:50.079 despite its fuel economy and affordability two hundred and five deaths per million. 1437 01:48:51.520 --> 01:48:57.920 And of course that's because they transport people in vans like that. But anyway, 1438 01:48:58.600 --> 01:49:01.239 do you think that's because you know, in most cars you have the 1439 01:49:01.319 --> 01:49:05.359 engine in front of the passenger compartment, so that absorbs some of the shock, 1440 01:49:05.680 --> 01:49:10.760 and some of those vans it's straked down so there's no engine. This 1441 01:49:10.800 --> 01:49:15.680 is actually a subcompact. It is not a van. Are youssuring? It 1442 01:49:15.720 --> 01:49:18.840 looked like one to me, Jeff? But don't you think that cars with 1443 01:49:18.920 --> 01:49:23.319 it? Well, cars today, I mean they make crumple zones all over 1444 01:49:23.399 --> 01:49:27.039 these things. They design them so that the car gets destroyed and the passenger 1445 01:49:27.119 --> 01:49:32.039 survives. Except in this one. Now, three oh three seven, one, 1446 01:49:32.079 --> 01:49:34.680 three, eight, two, five five another one. I wanted to 1447 01:49:35.319 --> 01:49:40.000 tell you about hold On. Where was it? It was a pretty uh 1448 01:49:40.119 --> 01:49:44.680 pretty Oh. So we talked about condominiums being a bad buy. Right now, 1449 01:49:45.800 --> 01:49:47.680 you're you're going to be seeing a lot of good sales on them. 1450 01:49:47.680 --> 01:49:51.119 But what I say, a bad buye a bad value. This is very 1451 01:49:51.119 --> 01:49:55.279 important. If you're a young person and you see, wow, this is 1452 01:49:55.279 --> 01:49:59.880 pretty reasonable, I think I'll buy it. You could end up with more 1453 01:50:00.039 --> 01:50:02.479 deb then you know what to do with. And here's what's going on. 1454 01:50:04.439 --> 01:50:10.279 Condos right now are facing a crisis. A lot of them are getting to 1455 01:50:10.319 --> 01:50:15.359 the point where they need just regular maintenance, just regular maintenance like parking lots 1456 01:50:15.199 --> 01:50:23.920 maybe who knows, fences, mainly parking lots, stairways, concrete work that 1457 01:50:24.000 --> 01:50:29.880 will end up with assessments against each and every unit. When you sign up 1458 01:50:29.880 --> 01:50:34.000 for a condo or a townhome development, you agree to pay a portion of 1459 01:50:35.000 --> 01:50:38.880 well, it's part of it. You have to pay your portion of the 1460 01:50:38.920 --> 01:50:43.920 expenses, and they're trying to keep the fees lower because of expensive insurance. 1461 01:50:44.239 --> 01:50:47.640 Therefore, everything else comes out of assessments, which means you're going to have 1462 01:50:47.680 --> 01:50:51.000 to kick in your share of the money. Now in addition to that, 1463 01:50:51.600 --> 01:50:58.319 the insurance, the insurance itself right now in some cases have tripled and quadrupled, 1464 01:50:58.920 --> 01:51:03.279 or you have zero deductibles. You have no deductibles and actual cash value, 1465 01:51:03.520 --> 01:51:06.920 which means if you need a roof, you guys could end up spending 1466 01:51:08.000 --> 01:51:14.159 fifteen grand per condo or ten grand per condo, or with you with maintenance 1467 01:51:14.239 --> 01:51:18.319 and insurance, you could end up with basically doubling the price of your condo 1468 01:51:18.359 --> 01:51:25.399 again on assessments only. Now, that is something happening, like it or 1469 01:51:25.439 --> 01:51:28.319 not, and people say, well, look, you know they can play. 1470 01:51:28.359 --> 01:51:30.439 What's funny is they call and they complain about their management company or their 1471 01:51:30.600 --> 01:51:34.920 hoa. Hey, it ain't your management company or your hoa. It's unless 1472 01:51:34.920 --> 01:51:39.359 they're taking the money and going to Tahiti. It's usually just they don't have 1473 01:51:39.399 --> 01:51:42.079 the money to pay their bills. And if they don't have the money to 1474 01:51:42.079 --> 01:51:45.600 pay their bills, they go to the homeowners and divide it up. You 1475 01:51:45.640 --> 01:51:48.920 are part of a co op, well, it's actually a condominium and that's 1476 01:51:48.960 --> 01:51:56.000 a legal term when you read the condominium's agree the agreements. You really just 1477 01:51:56.279 --> 01:52:00.600 all get together and pay common expenses. And if you don't have enough in 1478 01:52:00.640 --> 01:52:03.880 the kitty to do it through monthly assessments. Then they do a special assessment. 1479 01:52:04.399 --> 01:52:09.520 It is going to be a crisis. People are losing their homes. 1480 01:52:09.800 --> 01:52:15.960 Listen to this in Florida. It's even worse in Florida because of the hurricanes 1481 01:52:15.000 --> 01:52:23.079 and stuff. Many listen to this. Many of the town homes and condos. 1482 01:52:24.199 --> 01:52:28.680 Well, I'm it's going to give you an example. There was a 1483 01:52:29.319 --> 01:52:36.279 there was a condo purchased, a fifteen hundred square foot condo for one hundred 1484 01:52:36.960 --> 01:52:45.119 ninety thousand dollars was purchased. Okay, now listen to this. This was 1485 01:52:45.119 --> 01:52:49.880 in twenty nineteen. He bought a little fifteen hundred square foot condo for one 1486 01:52:50.000 --> 01:52:59.199 hundred ninety thousand dollars. Guess what his assessment is, one hundred and thirty 1487 01:52:59.239 --> 01:53:08.520 four thousand. It damn near doubled the price of his condo. Think about 1488 01:53:08.560 --> 01:53:15.039 that. Now there's another one. There's another guy who paid three hundred and 1489 01:53:15.119 --> 01:53:18.840 fifty first condo in Florida, and because of these assessments, he had to 1490 01:53:18.920 --> 01:53:23.840 sell it. Do you know what he sold it for one hundred and ten 1491 01:53:23.920 --> 01:53:27.840 thousand dollars. You know it'd be great to encompass on the phone and see 1492 01:53:27.880 --> 01:53:31.560 what they have a policy that covers for assessments. Well, they do, 1493 01:53:31.680 --> 01:53:35.760 but they don't come. Yeah, let me explain this. They cover for 1494 01:53:36.039 --> 01:53:44.760 assessments, meaning, and this is important, the assessment has to be part 1495 01:53:44.920 --> 01:53:50.039 of a deduction, a deductible, and for a covered peril. So if 1496 01:53:50.039 --> 01:53:56.199 your place needs a parking lot, or if your place needs decks or stairways 1497 01:53:56.439 --> 01:54:01.199 or concrete work, that doesn't cover it its own. Only for a covered 1498 01:54:01.279 --> 01:54:11.520 peril, and only for the deductible. So if you have no insurance or 1499 01:54:11.640 --> 01:54:16.159 a zero deductible, they won't pay it. If you have an ACV policy, 1500 01:54:16.439 --> 01:54:20.560 they won't pay it. Or in the best case scenario, they pay 1501 01:54:20.760 --> 01:54:27.359 up to a certain amount up to ten or fifteen or twenty best case scenario. 1502 01:54:27.760 --> 01:54:30.119 And many of the assessments are coming in at thirty to forty to fifty 1503 01:54:30.159 --> 01:54:36.119 thousand dollars. It is I'm telling you, it is a major crisis. 1504 01:54:36.439 --> 01:54:41.960 And here's what I predict we're going to see in the future because of the 1505 01:54:42.039 --> 01:54:46.079 insurance and the deferred maintenance. Here's you will re write down what I'm saying 1506 01:54:46.720 --> 01:54:50.279 on May thirty first, and I've said it before, but write down May 1507 01:54:50.319 --> 01:54:54.359 thirty first, at one fifteen in the afternoon. Here's what I'm saying. 1508 01:54:56.039 --> 01:55:03.880 You're going to see a massive exodus, bankruptcies and foreclosures of town homes and 1509 01:55:03.960 --> 01:55:10.359 condos. They're going to glut the market. The prices are going to crash, 1510 01:55:11.000 --> 01:55:15.199 and it will be our next housing crisis. All right, Pat, 1511 01:55:15.359 --> 01:55:18.600 what's going on with you? Pat? Hey? How you doing? Tom 1512 01:55:18.600 --> 01:55:23.159 good Man? What's going on? Hey? I'm going on nineteen thirty five 1513 01:55:23.279 --> 01:55:26.800 Ford tutor in Wait a minute, Wait a minute, wait wait, I 1514 01:55:27.439 --> 01:55:30.079 thought I think I misheard you. I think I think you said thirty nineteen 1515 01:55:30.239 --> 01:55:34.720 thirty five. Yes, sir, so like one of those hot rod kind 1516 01:55:34.760 --> 01:55:39.680 of cars that you rebuild right. Oh no, sir, it's original. 1517 01:55:39.720 --> 01:55:43.479 It's got plaid head and everything in it. Are you crapping me? Where'd 1518 01:55:43.479 --> 01:55:46.760 you find? Oh they're beautiful, but aren't but don't people make hot rods 1519 01:55:46.800 --> 01:55:50.039 out of them? Oh? This will? This has been in my family 1520 01:55:50.119 --> 01:55:54.800 for fifty years? How many? Let me ask you? What condition is 1521 01:55:54.800 --> 01:56:00.439 it in? Great? It wins a lot of original awards and it hasn't 1522 01:56:00.479 --> 01:56:08.439 been restored. No, sir, it's original paint and everything. Okay, 1523 01:56:08.920 --> 01:56:14.520 what is your question. I need to radiator. Wrot it out. It's 1524 01:56:15.199 --> 01:56:19.239 trying to overheat on the warm days. And it's not exhaust gases or anything. 1525 01:56:19.279 --> 01:56:25.439 It's just the radiator's not blowing properly. Got two water pumps on it. 1526 01:56:26.680 --> 01:56:30.399 My god, what do you do about that? I'm not if there's 1527 01:56:30.399 --> 01:56:33.760 anybody in town still doing that. Most of us just remove and replace. 1528 01:56:34.079 --> 01:56:36.960 Now, No, that's what I'm saying. You need it repaired or did 1529 01:56:38.000 --> 01:56:42.199 you look for a new one. I'm trying to keep that original. I 1530 01:56:42.199 --> 01:56:45.640 don't want to put an aluminum one on there. Oh they do have replacement 1531 01:56:45.720 --> 01:56:49.359 ones, yes, yes, sir. Oh you're trying, so you're trying 1532 01:56:49.359 --> 01:56:58.079 to get the one in there repaired? Yes, sir. Wow, would 1533 01:56:58.079 --> 01:57:02.359 it take a welding shop? And I've used them before a long time ago, 1534 01:57:02.399 --> 01:57:05.319 and they are still in business as a place called gold Star Radiator. 1535 01:57:05.720 --> 01:57:10.079 They are over What do they do. They'll actually go through it, They'll 1536 01:57:10.079 --> 01:57:13.439 comb it and they'll they'll run asset through it, clean it all out, 1537 01:57:14.079 --> 01:57:18.000 renew it basically. Yeah, they usually take the top of the tank off 1538 01:57:18.239 --> 01:57:23.840 and brought it s d down through the journals. Yeah, a lot of 1539 01:57:23.920 --> 01:57:26.960 them will actually run a chemical through there in order to help clean those out. 1540 01:57:27.000 --> 01:57:30.239 But uh, that's more of their business than his mind. I've never 1541 01:57:30.279 --> 01:57:32.119 wanted to comb a radiator if you've ever seen it done with their hands look 1542 01:57:32.159 --> 01:57:38.600 like Hamburger. But they're still in business. Okay, I got that written 1543 01:57:38.640 --> 01:57:45.479 down. Okay, now I have the answer on the hail dings, if 1544 01:57:45.479 --> 01:57:50.079 we can get that guy back, Katchina, I do have the answer. 1545 01:57:51.479 --> 01:57:57.760 I texted somebody. He had to go. Okay, good. Now you 1546 01:57:57.840 --> 01:58:03.560 wanted to know how many hail dings on a ten by ten square? Now 1547 01:58:04.199 --> 01:58:13.039 you have to have, according to most insurance standards, the presence of more 1548 01:58:13.119 --> 01:58:17.760 than eight things every ten x ten on at least three sides of the house. 1549 01:58:20.359 --> 01:58:28.680 Okay, so at least eight hail hits in a ten x ten area, 1550 01:58:30.359 --> 01:58:32.760 So eight per ten by that's almost one per square foot, almost but 1551 01:58:32.840 --> 01:58:40.159 not quite. And it's on three sides of the roof. John, welcome, 1552 01:58:42.319 --> 01:58:45.680 what's going on? Yeah? Can you hear me? Yes, sir, 1553 01:58:46.960 --> 01:58:49.960 hey, I have a question about shocks and struts. I have a 1554 01:58:50.079 --> 01:58:57.239 twenty seventeen toward f one point fifty almost one hundred dollars miles having done the 1555 01:58:57.319 --> 01:59:00.079 shocks or struts, how long do they normally lie? All right, you 1556 01:59:00.119 --> 01:59:03.079 know what? Hold on one second, Jeff's got that answer for you. 1557 01:59:03.079 --> 01:59:10.199 We'll come right back to John. Hold on, go with a sure thing 1558 01:59:10.319 --> 01:59:14.720 Denver's best roofer Excel Roofing dot com. You don't pay a cent until you're 1559 01:59:14.800 --> 01:59:20.079 content. Wait time for an insurance check up free, no obligation. In 1560 01:59:20.159 --> 01:59:26.479 comparison, call Compass Insurance paying too much your coverage at dozens of insurance companies 1561 01:59:26.520 --> 01:59:29.119 find out now three oh three, seven to seven to one. Help. 1562 01:59:29.319 --> 01:59:32.119 You'll think you're his only customer when you choose Frank durand the real estate Man 1563 01:59:32.159 --> 01:59:36.600 dot com to list your home with Remax Alliance three oh three nine two zero 1564 01:59:36.760 --> 01:59:42.920 sixteen twenty two. Hey, I'm Tom Martine. Welcome to the show. 1565 01:59:43.800 --> 01:59:46.319 Three oh three seven one three Talks seven one three eight two five five. 1566 01:59:46.399 --> 01:59:49.760 So John had that question on shocks, how long do they last? So 1567 01:59:50.079 --> 01:59:55.199 I want to ask you how many miles do you have? Almost one hundred 1568 01:59:55.199 --> 01:59:58.840 thousand, almost one hundred thousand. Yeah, you're due. I mean they're 1569 01:59:58.880 --> 02:00:01.359 they're generally rated for like seventy five to one hundred thousand. But we're here 1570 02:00:01.359 --> 02:00:05.560 in Colorado with our roads and our driving conditions. You know, sixty thousand 1571 02:00:05.600 --> 02:00:10.720 is probably usually sixty thousand for shocks, shocks and struts, Yeah, on 1572 02:00:10.880 --> 02:00:14.560 anything? Okay, really, And when you do the struts, do you 1573 02:00:14.880 --> 02:00:17.159 do they normally just change out the shock portion or do they change this? 1574 02:00:17.319 --> 02:00:20.680 You can do it either way. You can do it either way. Anymore 1575 02:00:20.840 --> 02:00:26.159 is far more simple because you'll get what's called loaded struts what comes as assembly, 1576 02:00:26.159 --> 02:00:30.479 and there's literally a bolt out bolt in. Okay, all right, 1577 02:00:30.560 --> 02:00:34.039 thank you, sure, John, appreciate the call. Robert, what's going 1578 02:00:34.079 --> 02:00:38.239 on with your starter? Now? What kind of camper is this? Sir? 1579 02:00:39.960 --> 02:00:43.760 Hey, Tom, it's not a starter. It's a nineteen seventy nine 1580 02:00:43.920 --> 02:00:47.640 roll along camper and it doesn't have very many miles on it. And when 1581 02:00:47.680 --> 02:00:51.720 I bought it from the owner, it started fine. My question is just 1582 02:00:51.840 --> 02:00:57.960 that the vehicle has been sitting since what did you what did he call it 1583 02:00:58.000 --> 02:01:03.760 a roll along camper? Yeah? What is that? Well, it's a 1584 02:01:03.840 --> 02:01:09.800 nineteen seventy nine and I'm just starting what is a Jeff, do you know 1585 02:01:09.840 --> 02:01:14.279 what he means by that term roll along camper? No, I'm not real 1586 02:01:14.359 --> 02:01:16.760 familiar with it. Well, what do you call it? Is it a 1587 02:01:16.800 --> 02:01:20.520 class A? You know where you drive it and it's your home. Well, 1588 02:01:20.760 --> 02:01:25.479 is it a motor a class A motor home? Yeah, it's not 1589 02:01:25.560 --> 02:01:30.199 a fifth wheel, but okay, it's a it's a it's an RV, 1590 02:01:30.439 --> 02:01:38.359 yes, sir, what kind? Well, what's the make? So it's 1591 02:01:38.399 --> 02:01:42.119 basically a Ford pickup chassis with a camper on it. Yes, that's right. 1592 02:01:42.239 --> 02:01:45.840 Oh what is it called a roll along camper? Yeah? It's about 1593 02:01:46.119 --> 02:01:50.319 nineteen twenty feet long. Okay, I see what you're saying. Yeah, 1594 02:01:50.520 --> 02:01:56.000 okay, yeah, but my question is, uh, before I try to 1595 02:01:56.039 --> 02:02:00.239 start it again, do you recommend treating the gasoline that was in it? 1596 02:02:00.359 --> 02:02:04.560 Now, by the way, this roll along that I'm seeing is like on 1597 02:02:04.600 --> 02:02:09.279 a not a regular pickup truck, but it's not like on a big big 1598 02:02:09.600 --> 02:02:13.680 rig. Is that what he's talking about. That's what they're calling you roll 1599 02:02:14.119 --> 02:02:18.640 No, it's a regular pickup truck, a regular pickup truck, but it 1600 02:02:18.720 --> 02:02:23.359 is a cap or described by the guests there. Yeah, okay, go 1601 02:02:23.399 --> 02:02:25.800 ahead, then I'm sorry, so sorry. How long has it been sitting? 1602 02:02:26.840 --> 02:02:30.840 It'll be two years August. I would probably actually empty that gas. 1603 02:02:30.880 --> 02:02:34.119 Does gas deteriorate? Yes, it does? I mean, if you know 1604 02:02:34.159 --> 02:02:38.239 a year you know, you go ahead and run it. But at two 1605 02:02:38.319 --> 02:02:41.800 years, no, you're gonna have some big deterioration. There's some running issues. 1606 02:02:42.039 --> 02:02:45.600 It's gonna follow on. You just empty it out, what's say? 1607 02:02:46.039 --> 02:02:51.399 And the filter, Yeah, change the filter okay? And then with new 1608 02:02:51.439 --> 02:02:55.720 gas, do I need to put some type of treatment as well? You 1609 02:02:55.760 --> 02:02:58.479 know, it wouldn't be a bad idea. Does use some forty four K 1610 02:02:58.760 --> 02:03:02.800 the BG forty four K green. You can get it at your local NAPA. 1611 02:03:03.520 --> 02:03:09.520 It's a cleaner's so it means more so for injectors and whatever. I 1612 02:03:09.520 --> 02:03:14.720 was told, if you put a stabilizer in the fuel, you can extend 1613 02:03:14.720 --> 02:03:17.279 the life of fuel. Yes, so you know we will do it with 1614 02:03:17.279 --> 02:03:20.399 our snowmobiles and you go to the summer and whatnot. I'm going to say, 1615 02:03:20.399 --> 02:03:24.880 like, I have a tank that I think I've had there a year 1616 02:03:24.920 --> 02:03:28.000 and a half maybe two years, that I haven't used yet because I didn't 1617 02:03:28.000 --> 02:03:30.439 get to the bottom of it. But I put stabilized. I don't know 1618 02:03:30.479 --> 02:03:33.399 if it's even good. You know, with a good amount of stable inside 1619 02:03:33.399 --> 02:03:38.119 there, you could probably stretch it up to two years. Man. So 1620 02:03:38.399 --> 02:03:45.760 gasoline does have a shelf life most definitely Tom. Yeah, Hey, on 1621 02:03:45.800 --> 02:03:49.479 another topic real quick. Hey, I've listened to your show forever every day, 1622 02:03:50.000 --> 02:03:56.279 and it was a year ago that I called Bonnie Shields and she helped 1623 02:03:57.000 --> 02:04:01.880 me and my wife with a parental decision making case and it ended in our 1624 02:04:02.159 --> 02:04:11.079 in well we we are non biological parents, and we were granted uh significant 1625 02:04:11.119 --> 02:04:15.600 time with this child. And he calls me dad, and well that's good. 1626 02:04:15.840 --> 02:04:20.199 I'm glad. I'm glad that worked out for you, Bonnie. Bonnie 1627 02:04:20.399 --> 02:04:24.560 is really good at what she does. Of course, I think she's she's 1628 02:04:24.600 --> 02:04:29.000 slowing down a bit in her practice, but she's still she was really good. 1629 02:04:29.159 --> 02:04:31.600 Yeah, she's still active though. Yeah, thank you very much, 1630 02:04:31.680 --> 02:04:40.680 Robert appreciate it. Terry wants to talk about sensor lights. Hi, Terry, 1631 02:04:42.520 --> 02:04:45.000 Hi Tom, how are you good? What are you talking about? 1632 02:04:45.000 --> 02:04:48.800 The what kind of sensor lights? Well, there are two of them. 1633 02:04:49.319 --> 02:04:55.760 The one that says my tires alow, oh sensor light like like you have 1634 02:04:55.800 --> 02:05:01.000 a warning light based on a tire sensor. I hate tie sensors. I'm 1635 02:05:01.000 --> 02:05:03.880 getting errors. I get them. I get errors all the time, and 1636 02:05:03.880 --> 02:05:08.119 then Jeff, out of nowhere, the errors go away. We've got four 1637 02:05:08.199 --> 02:05:10.920 vehicles, three of them have the central lights on. I stopped scrolling with 1638 02:05:10.960 --> 02:05:13.760 them as long as there's airing. And I drove by Discount Tired because I 1639 02:05:13.760 --> 02:05:16.560 bought my tires there and they they check them. They say you're perfect. 1640 02:05:16.960 --> 02:05:21.279 But is that what's going on with you, Terry? Yes, except one 1641 02:05:21.279 --> 02:05:25.199 time I did have a real flat. Yeah, I know it. That's 1642 02:05:25.239 --> 02:05:27.760 the problem. You got to pay attention, but you don't know when they're 1643 02:05:27.840 --> 02:05:31.319 lying to you. Yeah, okay. And there's another one. Okay, 1644 02:05:31.319 --> 02:05:35.840 it's a Volkswagen convertible. If I put the top down, the car thinks 1645 02:05:35.880 --> 02:05:43.039 I'm speeding, no matter what it thinks you're what it thinks I'm speeding? 1646 02:05:44.039 --> 02:05:47.359 What does that mean? It thinks you're speeding? It's beeping, beeping, 1647 02:05:47.439 --> 02:05:53.319 beeping, beeping. Oh, it thinks I'm driving too fast and I'm not. 1648 02:05:53.479 --> 02:05:56.000 Well, hold on, let me ask you something. This beeping. 1649 02:05:56.479 --> 02:05:59.960 My car never beeps at me. When does your car beep when you're speeding? 1650 02:06:01.239 --> 02:06:08.680 It just well, under normal conditions, there's a beeper that goes when 1651 02:06:08.680 --> 02:06:13.199 you're speeding. Yes, Now, when you say that, does it mean 1652 02:06:13.319 --> 02:06:16.800 like speeding? How fast is it? Does it read the speed limit? 1653 02:06:17.079 --> 02:06:21.279 Like I my car because of the GPS. It knows where it is, 1654 02:06:21.680 --> 02:06:26.199 and it knows where the speed limit is. And I go with a sure 1655 02:06:26.279 --> 02:06:30.800 thing Denver's best roofer Excel Roofing dot com. You don't pay a cent until 1656 02:06:30.840 --> 02:06:38.960 you're content. Time for an insurance checkup free, no obligation comparison call Compass 1657 02:06:39.000 --> 02:06:43.720 Insurance paying too much your coverage at dozens of insurance companies find out now three 1658 02:06:43.720 --> 02:06:46.359 O three seven seven to one. Help. You'll think you're his only customer 1659 02:06:46.399 --> 02:06:50.039 when you choose Frank durand the real estate Man dot com to list your home 1660 02:06:50.239 --> 02:07:02.199 with Remax Alliance three oh three nine two zero sixteen twenty two. Hi Tom 1661 02:07:02.239 --> 02:07:09.000 Martino, your troubleshooter three oh three seven one three talk three O three seven 1662 02:07:09.039 --> 02:07:17.039 one three eight two five five So Greg, what is happening? Sir? 1663 02:07:19.560 --> 02:07:26.079 Hi? Uh, my car? I was driving it, then I parked 1664 02:07:26.079 --> 02:07:29.600 it. I pulled it up in my driveway just to move it. And 1665 02:07:29.680 --> 02:07:32.199 the next day I went out to try to start it. It will turn 1666 02:07:32.239 --> 02:07:39.039 over, but it won't fire. Hmm. And how how much does it 1667 02:07:39.039 --> 02:07:42.560 turnover? A lot? I mean it does it? It just no problem 1668 02:07:42.640 --> 02:07:45.600 with the battery. I mean it does it? Does it? Try? 1669 02:07:45.800 --> 02:07:50.520 Does it? Go like it's gonna start, Yeah, like for a little 1670 02:07:50.520 --> 02:07:54.800 while, for a second, or not at all, Not at all, 1671 02:07:56.159 --> 02:07:59.079 Jeff. That sounds like no spark, right or no fuel? No fuel? 1672 02:07:59.079 --> 02:08:03.199 Most likely no fuel. So I mean those fuel tanks are fuel pumps 1673 02:08:03.279 --> 02:08:07.279 rather can give out just on a moment's notice. Sometimes you can get underneath 1674 02:08:07.319 --> 02:08:11.239 there and tap on the fuel tank and it'll try to start because you've disturbed. 1675 02:08:11.359 --> 02:08:16.560 Is there an easy way to check to see whether it's spark or Yeah, 1676 02:08:16.600 --> 02:08:20.000 you put a pressure gauge on the fuel tap. I'll tell you right 1677 02:08:20.039 --> 02:08:26.000 away. Okay, a pressure gauge on the fuel tank and on the fuel 1678 02:08:26.039 --> 02:08:28.760 tap. Was actually there's a fuel tap. Now, there is a fuel 1679 02:08:28.800 --> 02:08:31.760 tap, like I said, a t or something. It's just like a 1680 02:08:31.760 --> 02:08:33.359 straight valve like you're on. You're tired, okay, So you hook up 1681 02:08:33.359 --> 02:08:37.239 to that, you hook your pressure gauge up to it, and you see 1682 02:08:37.239 --> 02:08:39.560 what kind of pressure you've got there, Oh thirteen, that should be pop 1683 02:08:39.560 --> 02:08:43.960 off injectors. So he's probably should be running somewhere around forty seven to fifty 1684 02:08:43.159 --> 02:08:46.520 pounds of pressure in order and if he's trying to start it and it doesn't 1685 02:08:46.560 --> 02:08:50.560 pressurize it doesn't pressurize, or if the pressure's too low, very good, 1686 02:08:50.840 --> 02:08:54.359 very good. Where is that usually located. It's under the hood along the 1687 02:08:54.439 --> 02:08:58.800 fuel rail. So that's something this mechanics should be checking for him, unless 1688 02:08:58.800 --> 02:09:03.960 he's did you ever have that checked fuel pressure? No? No, I 1689 02:09:05.000 --> 02:09:09.920 haven't done anything yet. I I was going to go to AutoZone and borrow 1690 02:09:09.960 --> 02:09:13.359 a code reader. The code lighted, a code show a lack of pressure. 1691 02:09:13.479 --> 02:09:16.600 Generally will not show a lack of pressure. But if he does have 1692 02:09:16.640 --> 02:09:22.119 a light on, that it's worth looking into before it's just a light that 1693 02:09:22.239 --> 02:09:26.399 shows my engine. Okay, And does that light come on when you turn 1694 02:09:26.479 --> 02:09:31.159 the key and it stays on? Yes? Yeah, this is you may 1695 02:09:31.199 --> 02:09:33.640 not have a code there because they'll go through self test and I'll stay on 1696 02:09:33.640 --> 02:09:37.079 to you. Has it let me ask you this? Has it done this 1697 02:09:37.239 --> 02:09:43.079 before and then corrected itself? Never? Just one day you started, you 1698 02:09:43.159 --> 02:09:48.520 tried to start, it wouldn't start, That is correct. Do fuel pumps 1699 02:09:48.560 --> 02:09:50.399 go like that? I had mine go out after I filled up. I 1700 02:09:50.560 --> 02:09:52.720 pulled up to the tank filled up, and of course with a full tank, 1701 02:09:52.760 --> 02:09:56.319 now I gotta drain it. But yeah, they'll go out, snap 1702 02:09:56.319 --> 02:10:00.000 of a finger, what do you think it would cost to have a few 1703 02:10:00.000 --> 02:10:03.960 fuel pump replaced if needed, or a fuel filter? We don't, Well, 1704 02:10:05.000 --> 02:10:07.680 the fuel filter is going to be part of that fuel pump, so 1705 02:10:07.800 --> 02:10:13.239 because it all much inside the tank. So they did that for cooling purposes. 1706 02:10:13.319 --> 02:10:16.960 On high pressure fuel system, pumps are not in the engine department. 1707 02:10:16.079 --> 02:10:20.439 No, no, they're in the tank. So my guesstimen on that one, 1708 02:10:20.800 --> 02:10:24.199 you're probably looking somewhere between six and seven six and seven, what one 1709 02:10:24.279 --> 02:10:31.199 hundred? Oh? Okay, now, how long have fuel pumps been in 1710 02:10:31.239 --> 02:10:33.279 the gas tank? Ever since they started going to the high pressure fuel systems? 1711 02:10:33.279 --> 02:10:35.600 They have found that they could ten years, twenty years, no if 1712 02:10:35.640 --> 02:10:39.359 it's been all of twenty years plus. But they needed to keep them submerged 1713 02:10:39.399 --> 02:10:43.039 to keep them cool under those pressures. They were developing too much heat and 1714 02:10:43.039 --> 02:10:48.800 they had a higher rate of failure. Okay, very good, Thank you, 1715 02:10:48.840 --> 02:10:52.199 bro. Appreciate that. Go with a sure thing Denver's Best roofer Excel 1716 02:10:52.319 --> 02:11:00.159 Roofing dot com. You don't pay a cent until you're content. Time for 1717 02:11:00.159 --> 02:11:05.079 an insurance checkup free no obligation comparison call Compass insurance paying too much your coverage 1718 02:11:05.119 --> 02:11:09.720 at dozens of insurance companies. Find out now three all three seven to seven 1719 02:11:09.720 --> 02:11:13.159 to one. Help. You'll think you're his only customer when you choose Frank 1720 02:11:13.199 --> 02:11:16.760 durand the real estate man dot com to list your home with Remax Alliance three 1721 02:11:16.840 --> 02:11:24.600 all three nine two zero sixteen twenty two. Hey Tom Martine here, let's 1722 02:11:24.640 --> 02:11:30.600 go to Deputy Bow. Deputy Bow, what's going on? Bhy there? 1723 02:11:31.000 --> 02:11:35.359 I want to give a comment to this individual that called the show an hour 1724 02:11:35.399 --> 02:11:39.039 ago, and he called last week about his issue with not getting through the 1725 02:11:39.119 --> 02:11:45.239 Social Security about recording the death of the rest. Yes. So, I 1726 02:11:45.359 --> 02:11:48.920 was on the phone with them today and I've talked to them for the last 1727 02:11:48.960 --> 02:11:52.800 couple of weeks. I have a real good phone number. Now he may 1728 02:11:52.880 --> 02:11:56.520 have to wait an hour and a half like I did today, but they've 1729 02:11:56.600 --> 02:12:01.479 always picked up. I want to give that number out to that call or 1730 02:12:01.520 --> 02:12:05.760 if you're still listening, I know who he is and we can get it 1731 02:12:05.800 --> 02:12:09.920 to him. If you want to give it to Kachina, she'll put it 1732 02:12:09.960 --> 02:12:13.520 on the call screener and then we will give it to him. Kachina, 1733 02:12:13.560 --> 02:12:16.600 could you get that number from Bow? So bo? Is it a different 1734 02:12:16.720 --> 02:12:24.760 number than's published on the Internet. This goes into the Colorado office and I 1735 02:12:24.840 --> 02:12:28.640 don't know, but I've had I've had to contact Social Security in the last 1736 02:12:28.640 --> 02:12:35.119 three weeks and they picked up every time. All right, thank you appreciate 1737 02:12:35.159 --> 02:12:39.479 that. Wow, Rodney, what's going on with you? Rodney? Hey, 1738 02:12:39.560 --> 02:12:46.279 Tom, thanks for taking my call. Yes, sir, so unfortunate 1739 02:12:46.359 --> 02:12:54.159 story. I took my truck into a make O dealership and you know, 1740 02:12:54.359 --> 02:13:00.600 it was a need for an overview. And anyway, six thousand dollar later, 1741 02:13:01.319 --> 02:13:05.520 it came out of this shop last night and I was going to pick 1742 02:13:05.560 --> 02:13:11.960 it up today and they got hit by that day Aurora hailstorm and it's completely 1743 02:13:11.000 --> 02:13:18.239 totals. Oh wow, now you understand you? Is My question to you 1744 02:13:18.479 --> 02:13:22.680 is, of course, you know when you're go into the dealership, your 1745 02:13:22.680 --> 02:13:30.680 emotions are high and uh I was not happy obviously, but I understand it's 1746 02:13:30.680 --> 02:13:35.680 an act of God. But is there any any thought process that you have. 1747 02:13:35.079 --> 02:13:39.199 Yeah, we we've on through this hundreds of times. Well, they're 1748 02:13:39.239 --> 02:13:41.880 not responsible for any of it now. The only way possible they would be 1749 02:13:41.960 --> 02:13:48.640 responsible is if they promised you it was like you know, it's hal like 1750 02:13:48.760 --> 02:13:52.159 I did this once when I had a fancy car years ago, I had 1751 02:13:52.199 --> 02:13:58.079 a ferrari and I went to drop it off, and I said to them, 1752 02:13:58.720 --> 02:14:03.439 can you guarantee this will be inside and stay inside? And they said 1753 02:14:03.760 --> 02:14:07.920 they said no, and I said, oh, okay. He said, 1754 02:14:07.960 --> 02:14:11.159 now you can leave it here, but we don't have enough room to keep 1755 02:14:11.199 --> 02:14:15.159 them all inside, or or then there were times they said yes, we 1756 02:14:15.199 --> 02:14:20.399 have enough room. But the point is it's got to be something that creates 1757 02:14:20.399 --> 02:14:24.720 what's called a bailment. It creates a contract and an agreement for extra security. 1758 02:14:26.279 --> 02:14:28.960 Now, the other way they would be responsible is if they're working on 1759 02:14:30.000 --> 02:14:33.720 the car and they see the hell coming the storm, and they say, 1760 02:14:33.800 --> 02:14:35.680 let's pull his car out. I want to pull my car in. Something 1761 02:14:35.800 --> 02:14:41.560 like that could be considered negligent. Short of that, it's just it's just 1762 02:14:41.720 --> 02:14:46.239 terrible. I mean, it's like if you went to your friend's house to 1763 02:14:46.239 --> 02:14:50.199 to have a barbecue and there was a hailstorm. Your friend's not responsible. 1764 02:14:50.560 --> 02:14:56.159 Yeah, okay, yeah, I agree with God. Doesn't doesn't that suck? 1765 02:14:56.279 --> 02:14:58.399 Though? Huh? Well, you know I spoke to God. He 1766 02:14:58.399 --> 02:15:01.119 said he didn't do it. It wasn't act of God. Yeah, he 1767 02:15:01.199 --> 02:15:07.920 told me directly. That was a six thousand dollars mistake of nature right there. 1768 02:15:09.119 --> 02:15:11.800 Hey, let me ask you something. Had you had it at home, 1769 02:15:13.000 --> 02:15:16.960 it wouldn't have gotten damaged. No, it wouldn't have because I'm where 1770 02:15:18.000 --> 02:15:22.319 I live in Aurora. We actually had just wind and actually no help. 1771 02:15:22.760 --> 02:15:26.399 How many cars over there were hit? Do you know? Oh my god, 1772 02:15:26.439 --> 02:15:31.039 I got pictures of ferraris and stuff in there with complete window blow up. 1773 02:15:31.199 --> 02:15:37.239 Oh no, My truck was a Dodge twenty five two thousand and six 1774 02:15:37.399 --> 02:15:41.399 and it just banged it up. It didn't take out the windows or anything, 1775 02:15:41.439 --> 02:15:45.560 but some of the newer models, I mean it took out older windows. 1776 02:15:45.600 --> 02:15:48.800 It was. It was quite an event over there. Wow. Well 1777 02:15:48.840 --> 02:15:54.880 I'm really happy though that. Wow. Yeah, I mean I'm not happy, 1778 02:15:54.880 --> 02:15:58.279 but I'm happy that you now are not going to try to hold them 1779 02:15:58.319 --> 02:16:01.000 responsible and get your insurance to pay the damn thing. You know, so 1780 02:16:01.199 --> 02:16:05.399 many people fight that battle and it just doesn't work. Jeff. Have you 1781 02:16:05.439 --> 02:16:09.439 ever had cars at your place that got slammed? Yeah, we've had vehicles 1782 02:16:09.439 --> 02:16:15.039 that got damage. Something was completely out of our control. Garage keepers is 1783 02:16:15.039 --> 02:16:18.039 not gonna do anything. No, and quite frankly, nine out of ten 1784 02:16:18.079 --> 02:16:20.960 customers will try to argue with you that it, but most of them understand, 1785 02:16:22.079 --> 02:16:24.920 Yeah, what are you gonna do? It's outside of Hales, right, 1786 02:16:24.960 --> 02:16:26.680 it's Colorado. Now have you noticed, you know, right down the 1787 02:16:26.720 --> 02:16:31.800 street from you, do you notice the new uh the car dealers all have 1788 02:16:31.920 --> 02:16:35.520 these new awnings. Now, yeah, I'm sure their insurance probably mandated it. 1789 02:16:35.719 --> 02:16:41.040 I mean like there's almost like I don't know of any open car lots 1790 02:16:41.040 --> 02:16:46.520 anymore like to us for the newest of the newest inventory anyway. Sheridan Shardan 1791 02:16:46.520 --> 02:16:48.799 Auto Tech. Yeah, he was here before. Of course he had to 1792 02:16:48.840 --> 02:16:52.000 leave Shardan auto tech dot com. We also have Jeff Vick here from Kimmera 1793 02:16:52.040 --> 02:16:58.559 Transmission Transmissions Denver dot com. I'm Tom Martinez. I want to advise you. 1794 02:16:58.639 --> 02:17:03.159 Please tell everyone to call three zero three Martino for help, information and 1795 02:17:03.239 --> 02:17:07.399 referral, and we'll answer that twenty four to seven and get back to you