WEBVTT 1 00:00:00.480 --> 00:00:13.480 Yea ripped news. You need advice? Who you don't have? Come running 2 00:00:13.720 --> 00:00:20.800 just as fast as we can. Shooter's gonna help Come Man Dix is the 3 00:00:20.960 --> 00:00:26.800 Troubleshooter Show. Now Tom Martino, Hi, Tom Martino. Here, what's 4 00:00:26.800 --> 00:00:29.960 going on in your life? What could we do to help you? Here 5 00:00:29.960 --> 00:00:32.880 to help you solve problems, answer questions, take complaints, make your life 6 00:00:32.920 --> 00:00:35.520 a little easier. This hour brought to you by Frank durand the real Estate 7 00:00:35.600 --> 00:00:39.719 Man dot Com. Get Smart, get a sounds like the TV show. 8 00:00:39.799 --> 00:00:43.079 Yeah, Get Smart with Frank Duran, what you do is you get your 9 00:00:43.079 --> 00:00:47.079 market evaluation, find out what your house is worth before you think about even 10 00:00:47.159 --> 00:00:49.840 selling. You know the market is getting better, people are getting used to 11 00:00:49.840 --> 00:00:53.439 the rates. But the great news is with Frank durand the real Estate Man 12 00:00:53.600 --> 00:00:58.000 dot Com, he'll let you know what you what you can expect to get 13 00:00:58.000 --> 00:01:02.240 based on his vast experience, and there there's no obligation at all to list 14 00:01:02.640 --> 00:01:07.560 three oh three ninet zero sixteen twenty two. Got bob logan with us plumb 15 00:01:07.599 --> 00:01:11.760 Line service is always good to talk about home services. You know of all 16 00:01:11.799 --> 00:01:19.000 the sponsorships I do home services, I know automobiles those are the ones that 17 00:01:19.040 --> 00:01:21.799 get us right. I mean the plumbing, heating, cooling, electric and 18 00:01:21.920 --> 00:01:30.120 drains or when it comes to cars and Bob, the biggest complaint we get 19 00:01:30.920 --> 00:01:34.439 and you know this, and sometimes it's just a lack of understanding. Sometimes 20 00:01:34.480 --> 00:01:41.120 it's I don't know, it's just the drain work. If I had to 21 00:01:41.159 --> 00:01:47.439 pick home services complaints, it used to be furnaces. Okay, So why 22 00:01:47.599 --> 00:01:49.560 do you think I'm getting And I'm not talking about you. I'm not talking 23 00:01:49.560 --> 00:01:53.519 about I'm talking about the industry. Sure, drain work. That's interesting. 24 00:01:53.879 --> 00:01:57.599 No, No, what kind of complaints. Well, here's what I get. 25 00:01:57.519 --> 00:02:01.480 Like they set up I need a whole new line. Somebody else said 26 00:02:01.480 --> 00:02:06.000 I just needed to do this area. Somebody else said I just needed to 27 00:02:06.040 --> 00:02:08.039 do this. It could have been cleaned out. It was just roots. 28 00:02:08.599 --> 00:02:12.439 And here's the thing about drains. And by the way, Crystal, I'm 29 00:02:12.479 --> 00:02:15.000 going to get right to you. I promise Crystal, hold on. But 30 00:02:15.120 --> 00:02:21.199 but here's the bottom line. When can you just clean it? When should 31 00:02:21.319 --> 00:02:25.280 you recommend replacement? And then when you do, when do you replace more 32 00:02:25.319 --> 00:02:29.159 than just the section that's bad? Think about those I'm going to come back 33 00:02:29.199 --> 00:02:31.439 to them. Okay, those are the main questions we're getting, Like like 34 00:02:31.520 --> 00:02:35.280 a neighbor. It always happens, Bob, I know you hear this, 35 00:02:35.360 --> 00:02:38.759 and I do a lot of talks to your staff, and I tell your 36 00:02:38.800 --> 00:02:42.039 staff, I bet your buyer's remorse comes in a few ways. The son 37 00:02:42.120 --> 00:02:46.919 or daughter or neighbor or somebody sees it. Yes, what what you know? 38 00:02:47.159 --> 00:02:52.280 You paid? What you did this? Then they always say this twenty 39 00:02:52.360 --> 00:02:54.840 twenty hindsight right, twenty twenty vision of highsight. You didn't know, we 40 00:02:55.080 --> 00:02:58.800 could have done it. We could have had we could have, we could 41 00:02:58.800 --> 00:03:00.479 have, we could have. You should have? You should? You should 42 00:03:00.479 --> 00:03:04.360 Anyway, we're gonna get to that because that to me, that to me, 43 00:03:04.639 --> 00:03:09.520 if you can conquer that. And most of the time, and I 44 00:03:09.560 --> 00:03:13.000 know you guys don't do that, but most of the time it's because people 45 00:03:13.479 --> 00:03:17.639 don't completely understand what they're getting, why they're getting it, and where the 46 00:03:17.680 --> 00:03:21.560 cost is. That's right? Do you do you find that? And I 47 00:03:21.599 --> 00:03:23.879 know you can talk. I guess guys do that all the time. I 48 00:03:23.879 --> 00:03:28.479 mean that's they have a whole classroom at plumb Line where they try to teach 49 00:03:28.560 --> 00:03:34.240 people that go into homes. You're not just selling something you know, first 50 00:03:34.240 --> 00:03:36.400 they tell them if they don't need it, they don't need it, and 51 00:03:36.439 --> 00:03:39.240 if they do, you better explain it because we don't want to get a 52 00:03:39.280 --> 00:03:44.439 phone call saying they didn't understand what they got. If they don't understand it, 53 00:03:44.479 --> 00:03:46.879 we don't sell it to them. They must understand it and want it. 54 00:03:47.159 --> 00:03:52.039 That's right. It's all about options. It's all about communication, yes, 55 00:03:52.199 --> 00:03:54.800 and they have to know. People have to know even if someone I've 56 00:03:54.800 --> 00:04:00.319 said this before, there have been cases where you do every anything one hundred 57 00:04:00.439 --> 00:04:04.479 and again when I say you, it's the universal you not plumbing. Where 58 00:04:04.479 --> 00:04:09.479 a company does one hundred percent everything right, it's not even a bad value, 59 00:04:10.000 --> 00:04:14.840 but consumers are pissed. Then there's cases where the company did a terrible 60 00:04:14.919 --> 00:04:18.399 job in the company and the consumer loves them, you know, because that 61 00:04:18.439 --> 00:04:25.680 goes to show you that a consumer truly doesn't necessarily know all aspects of a 62 00:04:25.720 --> 00:04:30.680 transaction, but they know what how they feel. So wouldn't it be great 63 00:04:30.759 --> 00:04:36.160 if you not only do a great job, but you have people feeling good 64 00:04:36.199 --> 00:04:40.120 as well. If you could do both of those, because doing one or 65 00:04:40.160 --> 00:04:42.879 the other is not going to help you. I don't care how much great 66 00:04:42.920 --> 00:04:48.839 work you do at reasonable prices, you're never going to build loyalty and people. 67 00:04:49.279 --> 00:04:55.040 I swear to god, there was one time years ago that this company 68 00:04:55.160 --> 00:04:57.959 was busting there. So weren't a home services company. I'm not going to 69 00:04:58.079 --> 00:05:00.120 get into it, but they were doing stuff the right way every time, 70 00:05:00.759 --> 00:05:06.399 and my god, they had a string of unhappy customers and I could not 71 00:05:06.600 --> 00:05:14.279 pinpoint well I did. Finally, I wondered why you got good products, 72 00:05:14.600 --> 00:05:17.480 you got good prices. You know what I did, Bob, I did 73 00:05:18.519 --> 00:05:21.879 pissed off research. I call it. I actually called people and said, 74 00:05:21.879 --> 00:05:26.040 you know, here's what I said. I'm consumer having good Tom Martino. 75 00:05:26.160 --> 00:05:29.439 Now you know I advertised for these guys, and I want to keep my 76 00:05:29.560 --> 00:05:32.720 reputation and people are people will be a honest They want to tell me right. 77 00:05:33.360 --> 00:05:39.759 And I went out and found problems. And it was weird because no 78 00:05:39.839 --> 00:05:44.439 one knew it. But I found each of these sales, every one of 79 00:05:44.519 --> 00:05:50.439 them had one salesperson in common. The others that were not pissed off did 80 00:05:50.519 --> 00:05:57.759 not have the salesperson. Now isn't that weird that one salesperson was doing something 81 00:05:57.839 --> 00:06:00.680 wrong. Then I had to analyze what it was, and it was a 82 00:06:00.800 --> 00:06:03.639 lack of information and a lot. She was so good at doing it, 83 00:06:05.040 --> 00:06:09.199 and it was floor covering, so it wasn't simply floors. It was a 84 00:06:09.319 --> 00:06:14.240 while ago. This one person was good at what she did, but she 85 00:06:14.439 --> 00:06:16.800 was so fast and good. She was better at sales than she was at 86 00:06:16.920 --> 00:06:20.639 relationships. I've got some thoughts on that. I'd be interested in talking more 87 00:06:20.680 --> 00:06:24.680 about that, because you can be to have a good salesperson, but what 88 00:06:24.800 --> 00:06:27.800 good are they? Well, it happens with technicians or anybody else. And 89 00:06:27.800 --> 00:06:29.800 if you need to get to a caller, we can talk about it later. 90 00:06:29.879 --> 00:06:32.000 But yeah, because they're so good at what they do, they take 91 00:06:32.079 --> 00:06:36.959 for granted the information that they have in their heads, translating that's right themselves 92 00:06:38.000 --> 00:06:42.839 to a customer, and they assume the consumer knows about their furnace and air 93 00:06:42.879 --> 00:06:46.480 conditioning system or their electric panels, and they just don't know what THEI knows. 94 00:06:46.639 --> 00:06:48.120 It doesn't make them, you know, ignorant, They just don't. 95 00:06:48.319 --> 00:06:51.720 They don't have the education or the training that the technician has. Now, 96 00:06:51.800 --> 00:06:57.639 let's talk to Crystal. Crystal is an issue she believes. Now this is 97 00:06:57.720 --> 00:07:00.160 a great example. Now she believes she was overcharged for something. Jay Crystal, 98 00:07:00.240 --> 00:07:08.399 what's happening with you? Crystal? I'm here, can you here? 99 00:07:08.680 --> 00:07:14.000 Yeah? I ken? What's going on? Well? Okay, So in 100 00:07:14.160 --> 00:07:17.639 January of twenty twenty three, I had to bring my truck in for some 101 00:07:17.800 --> 00:07:25.680 warranty and recall issues Auto Nation Ford. They're off a Broadway in County Line 102 00:07:25.959 --> 00:07:30.519 considered like Park Meadows locations. Anyhow, they don't have any loaners on their 103 00:07:30.600 --> 00:07:36.519 lot. And I've read a bunch of reviews online where a huge part of 104 00:07:36.560 --> 00:07:43.839 the public is being impacted by the way that they are conducting business by Who's 105 00:07:44.120 --> 00:07:48.560 seductive business, by that Potico the service department. So they're leaving people with 106 00:07:48.759 --> 00:07:53.759 babies, you know, families to tend to work, to go to without 107 00:07:53.759 --> 00:07:58.600 a vehicle, just you know, Crystal. I want to tell people listening 108 00:07:59.279 --> 00:08:01.759 loaners are not part of warranty by the way, that that's a courtesy. 109 00:08:01.959 --> 00:08:05.519 But go ahead, I'm listening. Go ahead, Yeah, agreed, agreed. 110 00:08:07.120 --> 00:08:11.920 But people are being promised loaners and then not getting them, ending up 111 00:08:11.000 --> 00:08:15.920 on foot for extended periods of time. So I was without my truck and 112 00:08:16.000 --> 00:08:20.079 I have three sons. I was without my truck for five months, and 113 00:08:20.720 --> 00:08:26.399 whoa whoa, whoa though five months? Yes, sir? Now now that 114 00:08:28.040 --> 00:08:35.000 why five months? We're to hold out? That's right? And so wait, 115 00:08:35.000 --> 00:08:37.039 wait, wait, let me ask you some what was what was the 116 00:08:37.120 --> 00:08:39.840 issue you took it in for? Was it under warranty? Yes, it 117 00:08:39.960 --> 00:08:45.559 was under extended warranty and it also had a recall issue to replace the blower 118 00:08:45.679 --> 00:08:48.200 the book? Why was it? Five? No? Five months is totally 119 00:08:48.440 --> 00:08:52.559 unacceptable. I mean, I thought you were going to tell me, you 120 00:08:52.600 --> 00:08:54.919 know, you know, maybe even five weeks, But what come on? 121 00:08:56.240 --> 00:09:01.799 Five months? What could possibly have taken that long? Exactly? So I 122 00:09:01.879 --> 00:09:05.720 talked to Ford Corporate about it. Tell me what was it? Well, 123 00:09:05.759 --> 00:09:09.200 it was the blower motor, and then it was the fact that my truck 124 00:09:09.320 --> 00:09:11.960 was not switching into all wheel drive and four wheel drive. But then they 125 00:09:13.000 --> 00:09:16.159 told me that there were all kinds of other codes. But what was the 126 00:09:16.279 --> 00:09:18.480 reason, you know, you told me why you took it in. What 127 00:09:18.720 --> 00:09:26.480 was the reason for the delay that they gave you no explanation? What they're 128 00:09:26.519 --> 00:09:33.440 going? Keep going? I'm listening. So they work in tandem with Hertz 129 00:09:33.519 --> 00:09:37.879 Rental next Door for their loaner system. There's only one person in the dealership 130 00:09:37.960 --> 00:09:43.200 who can do those contracts, and Ford Corporate reimburses because it's a franchise, 131 00:09:43.639 --> 00:09:48.559 they reimburse the dealership for the loaners that are contracted through Hurts Well. Hertz 132 00:09:48.600 --> 00:09:52.399 said, well, we neeed your credit card, and then each time, 133 00:09:52.559 --> 00:09:56.200 like over ten to thirty days, that I would have to extend the contract, 134 00:09:56.240 --> 00:10:01.120 I would have to go down and sign resign and give another card for 135 00:10:01.200 --> 00:10:03.639 fifty bucks, and they would give my fifty bucks back each time I would, 136 00:10:03.759 --> 00:10:07.600 you know, essentially turn in the rental and then re rent it well 137 00:10:09.279 --> 00:10:13.919 three months after I finally returned it. So from January of twenty twenty three 138 00:10:13.480 --> 00:10:22.000 to June of twenty twenty three, when I finally permanently returned that rental three 139 00:10:22.080 --> 00:10:26.480 months later, I thought everything was fine. Three months later, Hurts out 140 00:10:26.519 --> 00:10:30.000 of Nowhere charged me twenty three hundred five dollars. Oh wait a minute, 141 00:10:30.039 --> 00:10:33.159 hold honey, here's what I want to ask you from the very beginning, 142 00:10:33.440 --> 00:10:37.879 Crystal, And did I hear your husband on the phone. Yes, okay, 143 00:10:37.440 --> 00:10:43.759 I want to what's his name, Cody? Cody? So I want 144 00:10:43.799 --> 00:10:48.360 to ask you something. When you went over to hurt was it with the 145 00:10:48.480 --> 00:10:56.600 understanding that somehow automation would pay for this. Yes, so Ford Corporate like 146 00:10:56.759 --> 00:11:01.679 their bosses of the franchise. Now you're positive this? So Ford? You 147 00:11:01.120 --> 00:11:05.679 Ford told you they would pay for it, and you have that somehow in 148 00:11:05.759 --> 00:11:11.639 writing, because that's very unusual and it's very good of them. But did 149 00:11:11.720 --> 00:11:13.799 you have that? In other words, are they denying it or are they 150 00:11:13.879 --> 00:11:16.440 accepting it? Will they pay the two grand? Tell me about that part, 151 00:11:16.480 --> 00:11:20.960 Sy, That's the part I'm confused about. Me too. And I 152 00:11:20.159 --> 00:11:22.879 tried to well, no, no, what I mean is this? What 153 00:11:22.960 --> 00:11:24.679 I mean is this? When you got the bill? You obviously called and 154 00:11:24.799 --> 00:11:28.600 said why did I get this bill? What was what was an answer? 155 00:11:28.919 --> 00:11:35.279 There was no response. Who wouldn't No, who wouldn't Hurts or Ford? 156 00:11:37.519 --> 00:11:41.639 Correct, Hurts wouldn't. Ford doesn't reply. They don't even reply to Ford. 157 00:11:41.919 --> 00:11:45.919 So you can't get an answer. But didn't Hurt say that the bill 158 00:11:46.080 --> 00:11:50.120 was being taken care of by See what Hurts does is this Hurts holds you 159 00:11:50.240 --> 00:11:54.559 responsible, which I understand, and they take your credit card and then you 160 00:11:54.759 --> 00:12:01.480 expect Ford to pay them. So have you gotten when did you get When 161 00:12:01.519 --> 00:12:05.559 did you get this bill? So listen to this. So in September, 162 00:12:05.639 --> 00:12:09.480 after I turned it in in June of twenty three. In September of twenty 163 00:12:09.559 --> 00:12:13.279 three, three months later, I got that initial twenty three hundred and five 164 00:12:13.320 --> 00:12:16.840 dollars charge, right, and I was just going to let it go because 165 00:12:16.840 --> 00:12:20.240 I couldn't get a hold of anybody. But I talked to Ford Corporate multiple 166 00:12:20.320 --> 00:12:24.639 times and they said you were well within the criteria within the timeframe for us 167 00:12:24.720 --> 00:12:30.960 to cover it, but that Automation Location did not file the paperwork for us 168 00:12:31.039 --> 00:12:35.159 to reimforce it. And then on the sixteenth of May, I got slapped 169 00:12:35.200 --> 00:12:39.879 with another twenty seven hundred dollars. So this is we're talking a year later. 170 00:12:41.960 --> 00:12:43.240 Okay, hold on, here's what I want to know. The initial 171 00:12:43.399 --> 00:12:48.840 charge that you got. Did you pay that one? I had to It 172 00:12:48.960 --> 00:12:52.519 came right out of my account and it was and and so she So you 173 00:12:52.799 --> 00:13:00.120 paid two thousand dollars on that one right of roughly twenty then five, and 174 00:13:00.360 --> 00:13:03.759 then you complained to Ford. They said AutoNation didn't turn out the paperwork, 175 00:13:05.200 --> 00:13:09.039 and then and then you got another bill. Yep, a year later they 176 00:13:09.159 --> 00:13:13.159 hit my wait, how do you get card? How do you get another 177 00:13:13.320 --> 00:13:18.000 bill? So what was the total rental for the five months that's the same, 178 00:13:18.120 --> 00:13:20.679 Tom. There was never a bill. It just vanished from my account. 179 00:13:20.799 --> 00:13:26.960 The money just vanished. So one year later another another two grand came 180 00:13:26.000 --> 00:13:30.960 out, Yes, sir, twenty seven hundred almost. Oh no, no, 181 00:13:31.159 --> 00:13:33.200 come on, God almighty. What was that for? So so so 182 00:13:33.440 --> 00:13:39.080 far I'm reading here fifteen year old? No, forty seven almost? Okay. 183 00:13:39.200 --> 00:13:43.320 So let's say five grand you paid five what's over? So that's one 184 00:13:43.320 --> 00:13:48.759 thousand dollars a month basically, But it wasn't a month. It just came 185 00:13:48.840 --> 00:13:52.639 out out of nowhere, arbternally So so I understand that. So did you 186 00:13:54.080 --> 00:13:58.600 contest it on your credit card? I did. I tried to go through 187 00:13:58.639 --> 00:14:03.159 the fraud department and I've gotten new cards. So they hit my business credit 188 00:14:03.200 --> 00:14:09.039 cardit? But did they did they take the charge off? No? Okay, 189 00:14:09.440 --> 00:14:13.240 So where do we stand right now? Where do we stand right now? 190 00:14:13.720 --> 00:14:18.240 Right now? We stand? You go ahead? Yeah, So basically, 191 00:14:18.159 --> 00:14:22.759 Ford Corporate told me that I need to seek legal advice and that they've 192 00:14:22.799 --> 00:14:24.919 never seen anything like this. Yeah. But what wait? Wait does Ford 193 00:14:26.120 --> 00:14:30.519 say? Does Ford say you were eligible for reimbursement? Here's what I want 194 00:14:30.600 --> 00:14:33.360 to know. If AutoNation had done the proper paperwork, which, by the 195 00:14:33.399 --> 00:14:37.840 way, I don't believe I think that's a cop out of Ford. But 196 00:14:37.080 --> 00:14:43.240 if AutoNation had filled out the proper paperwork, is Ford saying they would have 197 00:14:43.399 --> 00:14:48.519 paid five grand? Yes, No, I don't be by the way, 198 00:14:48.559 --> 00:14:50.360 I don't believe it. I don't believe Ford. I don't believe AutoNation. 199 00:14:50.480 --> 00:14:54.159 Hold On will come right back to you and more. I'm Tom Martino. 200 00:14:54.200 --> 00:14:58.039 Three oh three seven one three talk seven one three A two five five. 201 00:14:58.120 --> 00:15:03.240 By the way, pro bid Energy, if you're looking for solar, probid 202 00:15:03.600 --> 00:15:07.399 does residential uncommercial. They have residential systems complete with battery backups starting at around 203 00:15:07.960 --> 00:15:15.240 twenty thousand bucks after credits. That's probid energy dot Com. I know these 204 00:15:15.320 --> 00:15:18.960 people personally. They do a great job on sales, installation, and service, 205 00:15:20.159 --> 00:15:24.279 including commercial systems as well, where they can get you grants to pay 206 00:15:24.320 --> 00:15:33.799 for most all of it. Probid Energy dot Com. Go with a sure 207 00:15:33.919 --> 00:15:37.399 thing Denver's best roofer Excel Roofing dot com. You don't pay a cent until 208 00:15:37.440 --> 00:15:46.519 you're content. Time for an insurance checkup free no obligation. Comparison call compass 209 00:15:46.639 --> 00:15:50.279 insurance paying too much your coverage at dozens of insurance companies find out now three 210 00:15:50.360 --> 00:15:54.159 oh three seven seven to one help. You'll think you're his only customer when 211 00:15:54.200 --> 00:15:58.919 you choose Frank durand the real estate man dot com to list your home with 212 00:15:58.039 --> 00:16:10.840 remax Aliance three all three nine two zero sixteen twenty two. Hi Tom Martine 213 00:16:10.960 --> 00:16:14.960 here three all three seven one three talks seven one three eight two five five. 214 00:16:15.039 --> 00:16:19.759 Compass Insurance Group are doing insurance checkups three all three nine nine six nine 215 00:16:19.840 --> 00:16:25.279 thousand, nine nine six nine thousand to make sure you're not under insured, 216 00:16:25.960 --> 00:16:32.759 you're not over insured possibly paying too much or not enough coverage. It's free. 217 00:16:32.919 --> 00:16:37.720 Three oh three nine nine six nine thousand. Hey, I have never 218 00:16:37.919 --> 00:16:47.240 heard personally of Ford paying for rentals. Now. They do have some warranties 219 00:16:47.320 --> 00:16:52.840 where you get some out of pocket expenses up to seventy two dollars a day 220 00:16:52.919 --> 00:16:56.879 if you have a Lincoln Navigator, but it's part of the Lincoln Navigator thing. 221 00:16:57.799 --> 00:17:03.240 They also have forty five five dollars a day for other Lincolns. But 222 00:17:03.240 --> 00:17:08.799 unless there was a special arrangement or because of special things, usually they have 223 00:17:08.920 --> 00:17:15.559 a Blue certified warranty. It's an extended warranty where you may get thirty five 224 00:17:15.759 --> 00:17:19.000 dollars a day up to ten days. Now, this is what I'm seeing 225 00:17:19.079 --> 00:17:25.240 from Ford. But I'm not doubting what she's telling me. I'm just curious. 226 00:17:25.640 --> 00:17:33.240 Then there's protected extended service plans? Does ten days of rental benefits under 227 00:17:33.400 --> 00:17:37.680 no circumstances? Do I see any programs from Ford that would pay for five 228 00:17:37.839 --> 00:17:42.400 months? Ever? And I just don't see it? So I need. 229 00:17:42.480 --> 00:17:48.759 What I'd like to do is fight for your your money. But I want 230 00:17:48.839 --> 00:17:52.599 to get first. I want to get something straight first first and foremost, 231 00:17:52.880 --> 00:17:56.039 Did Ford not pay a dime? That's the first thing I need? Ford 232 00:17:56.240 --> 00:18:03.519 or AutoNation, did any of the pay a dime toward this? And let 233 00:18:03.599 --> 00:18:07.559 me tell you something, Crystal, Crystal, you started, Crystal, I 234 00:18:07.720 --> 00:18:11.640 just need please? Did they pay anything at all towards your rental? No? 235 00:18:11.799 --> 00:18:17.359 They're okay, what kind of warranty do you have? I had an 236 00:18:17.440 --> 00:18:21.160 extended warranty? But what's the name. What's the name of the warranty? 237 00:18:22.920 --> 00:18:29.000 Premium extended warranty? Through fore it it's for protect extent. It's probably this 238 00:18:29.119 --> 00:18:32.279 one, the ten day one. But okay, now, another thing, 239 00:18:32.960 --> 00:18:37.319 can you show us in writing anywhere where they agreed to pay for your five 240 00:18:37.440 --> 00:18:42.079 months rental or however long you have it. So here's the thing is, 241 00:18:42.200 --> 00:18:48.400 they should never have had my vehicle for five months, but they had done 242 00:18:48.480 --> 00:18:49.839 this to me in the past where I had a mind why did they have 243 00:18:51.000 --> 00:18:53.839 it so long? But they did this to me in the past. They 244 00:18:55.119 --> 00:18:57.240 I had it for several months the rental, and they covered all the charges 245 00:18:57.400 --> 00:19:00.680 because Tanya, Yeah, but right now, all I'm worried about is, 246 00:19:00.759 --> 00:19:03.720 right now, why did they have it for? You said they shouldn't have 247 00:19:03.759 --> 00:19:07.160 had it this long? Why did they have it this long? Was was 248 00:19:07.240 --> 00:19:11.559 your car? Was your car truck? Your Ford expedition? To me? 249 00:19:11.960 --> 00:19:17.880 Was it undrivable? That's what they said. That's what Adam Solano with their 250 00:19:17.960 --> 00:19:21.839 service department. See. But and I also don't know of any extended warranty 251 00:19:21.880 --> 00:19:26.680 on A twenty sixteen. So this happened in twenty three, so that would 252 00:19:26.720 --> 00:19:29.799 have been seventeen eighteen, nineteen, twenty twenty one, twenty two twenty that's 253 00:19:29.880 --> 00:19:34.440 seven years later. So what warranty did you have? That's the thing. 254 00:19:34.720 --> 00:19:38.920 They kept it past my extended warranty because in March, well, no, 255 00:19:40.519 --> 00:19:44.920 I don't, you said it was in twenty twenty three. Crystal, A 256 00:19:45.039 --> 00:19:48.160 lot of your story doesn't make sense to me. I just wanted to make 257 00:19:48.200 --> 00:19:52.440 sense. I'm not arguing with you. You had a twenty sixteen hold on. 258 00:19:52.839 --> 00:19:56.240 You said the problem came up for seven years. Crystal, you had 259 00:19:56.279 --> 00:20:00.400 a seven year warranty. Okay, so seventeen in eighteen, nineteen, twenty 260 00:20:00.519 --> 00:20:03.240 twenty one, twenty two. You knew when I bought it it was a 261 00:20:03.359 --> 00:20:10.279 certified pre owned Okay, Crystal. I need to see something in writing because 262 00:20:10.359 --> 00:20:14.720 we can't we can't possibly go after Ford. Okay. I don't need it 263 00:20:14.759 --> 00:20:17.720 all. I don't need it all. This is what I need I need. 264 00:20:18.079 --> 00:20:23.039 Give me your email and I'll send this this thirty long email. I 265 00:20:23.200 --> 00:20:27.119 want the one where they say they're going to pay. I want to see 266 00:20:27.160 --> 00:20:30.759 the one where they're going to pay for your rental. That's the one, 267 00:20:32.000 --> 00:20:36.279 because there's going to be an easy way to get this money back, whether 268 00:20:36.400 --> 00:20:38.519 they filled out the paperwork or not. And that small claim score. If 269 00:20:38.559 --> 00:20:41.119 you have something saying they're going to pay for your rental and they didn't, 270 00:20:41.359 --> 00:20:45.759 you're going to win. I don't care what they say. AutoNation has a 271 00:20:45.960 --> 00:20:49.119 Colorado agent, You're going to serve them and you're going to win. You're 272 00:20:49.240 --> 00:20:52.640 absolutely going to win, but we may be able to get to check for 273 00:20:52.799 --> 00:20:56.640 you first, So send Kelly, give her. I'm going to mark this 274 00:20:56.759 --> 00:21:03.200 as pending. All I need to do is proof because under normal circumstances, 275 00:21:03.640 --> 00:21:07.119 all I'm saying, Crystal and Cody is not that I don't believe you. 276 00:21:07.440 --> 00:21:14.039 I am telling you Nowhere do they ever say they will do this unless it 277 00:21:14.200 --> 00:21:18.880 was special for you. That's what I have to see in writing. And 278 00:21:18.000 --> 00:21:22.680 if we don't, we can't fight, and you're gonna lose in small claim 279 00:21:22.720 --> 00:21:26.039 score. But we'll try. Uh. Three oh three seven one three. 280 00:21:26.160 --> 00:21:29.960 Talk Katie, what's going on with you? Katie? Welcome to the show. 281 00:21:30.079 --> 00:21:37.559 What's happening? Hi, Katie? Okay, Hi, it's a bit 282 00:21:37.599 --> 00:21:40.720 of a long story. Okay, start, just start and I'll listen. 283 00:21:41.839 --> 00:21:45.640 Okay. I have a special news child who is on the autism spectrum. 284 00:21:47.720 --> 00:21:56.279 So we originally had lived up in Greeley and my son had endured some abuse 285 00:21:56.400 --> 00:22:00.480 and neglects from a teacher there. I mean, we went, it was 286 00:22:00.519 --> 00:22:06.079 absolute hell up there. We ended up moving down to Jefferson County because we 287 00:22:06.160 --> 00:22:08.759 were told that we would have more resources down here. So we moved. 288 00:22:10.039 --> 00:22:15.319 Who told you that? So like the community board that we were working with. 289 00:22:15.799 --> 00:22:18.119 Okay, So what happened in jeff was up in Greeley and goldbound. 290 00:22:18.720 --> 00:22:25.759 So my son was on homebound due to the abuse that Now, when you 291 00:22:25.880 --> 00:22:29.440 say abuse, Katie, how bad was it? Was it physical abuse? 292 00:22:30.240 --> 00:22:37.000 So here's the thing is that my son has an expressive language delay. And 293 00:22:37.920 --> 00:22:41.279 the only reason I found out what was going on was because I had a 294 00:22:41.359 --> 00:22:49.079 neighborhood kid go into his bathroom and I was like, I just tell me 295 00:22:49.160 --> 00:22:52.799 what's going on? Like, tell me what everything that you see? And 296 00:22:52.920 --> 00:22:57.759 so Gabriel's the only way to cope with what the teacher was doing to him 297 00:22:59.039 --> 00:23:02.319 was he was throwing up over twenty one times a day. That we're talking 298 00:23:02.359 --> 00:23:06.839 about a nine year old boy, Okay, And so what were they doing? 299 00:23:07.039 --> 00:23:08.400 What were they doing to him? Do you know? Or was he 300 00:23:08.599 --> 00:23:15.920 just not coping? Well I don't, I don't really know, okay, 301 00:23:15.640 --> 00:23:22.640 but he was very unhappy and extremely We're talking like ripping my shirt, massive 302 00:23:22.720 --> 00:23:27.480 meltdown, like don't leave me type situation and gotcha. So, okay, 303 00:23:27.599 --> 00:23:33.880 so you moved to Jefferson County and he was home being he was you were 304 00:23:33.000 --> 00:23:37.720 keeping him home for a while, and then what happened, So we had 305 00:23:38.000 --> 00:23:41.000 Jeff Coo orth so, I'm sorry, COVID hit. So Jeff Coo would 306 00:23:41.039 --> 00:23:48.119 not accept the IEP in Greeley, and so during the heat of COVID, 307 00:23:48.400 --> 00:23:52.519 they had the online programs going and I'm like, okay, you know what 308 00:23:52.720 --> 00:23:55.960 it is, what it is, I'm just going to try and make the 309 00:23:56.039 --> 00:23:57.480 best of it. And well what is that Wait? Wait, Katie, 310 00:23:57.559 --> 00:24:00.359 Katie, you're assuming I'm going to understan and what you're saying. So during 311 00:24:00.519 --> 00:24:03.000 COVID, it is what it is. You're going to do the best you 312 00:24:03.160 --> 00:24:10.279 can tell me what that means. So what that means is I was unhappy 313 00:24:10.359 --> 00:24:14.960 with the placement that they had put Gabriel in. So the district is legally 314 00:24:15.039 --> 00:24:18.240 responsible for proper placement, and so what they did was they threw him into 315 00:24:18.319 --> 00:24:25.759 this j r LP, which is well, okay, but what during COVID 316 00:24:25.920 --> 00:24:29.319 are you talking about? Now? Yeah, okay, go ahead, yah, 317 00:24:29.440 --> 00:24:33.119 during during COVID, so we got stuck with this j r OP program 318 00:24:33.200 --> 00:24:41.359 and once COVID ended, so I had called Tammy Hurtado, who works Now, 319 00:24:41.440 --> 00:24:44.799 now, listen, I don't need a lot of detail. But here's 320 00:24:44.839 --> 00:24:47.279 what I need to know. Okay, and I have to take a break. 321 00:24:47.720 --> 00:24:49.279 I need to know the gist of this. Now. You said during 322 00:24:49.359 --> 00:24:52.960 COVID he was put in a program. After COVID, I assume he went 323 00:24:53.039 --> 00:24:59.759 into another program. You know, they they kept him in the same program. 324 00:25:00.160 --> 00:25:02.119 Okay, hold on and we'll come back to that. Hold on, 325 00:25:02.319 --> 00:25:04.640 Katie. What I'd like to know is what the problem is today, since 326 00:25:04.759 --> 00:25:08.559 COVID was like three or four years ago. So let's talk about that part. 327 00:25:10.039 --> 00:25:12.200 And I really want to help Katie, But I but I sometimes I 328 00:25:12.279 --> 00:25:15.240 think what happens is you think we need all the details at first. We 329 00:25:15.319 --> 00:25:18.759 don't. At first, we just need to know the general story and then 330 00:25:18.799 --> 00:25:22.240 we'll go into detail or have one of our deputies look into it. Three 331 00:25:22.319 --> 00:25:27.400 oh three seven one three talks seven to one three eight two five five. 332 00:25:27.559 --> 00:25:34.240 Denverregen dot Com has weight loss supplements Semiglue, Tide and Trzeppi side at at 333 00:25:34.880 --> 00:25:40.359 way low prices every month like Semiglue ties two to fifty a month. With 334 00:25:41.319 --> 00:25:49.079 with all the supply you need no shortages. Denverregen dot Com go with a 335 00:25:49.160 --> 00:25:53.480 sure thing Denver's best roofer Excel roofing dot com. You don't pay a cent 336 00:25:53.680 --> 00:26:00.480 until you're content. Wait time for an insurance check up free, no obligation. 337 00:26:00.519 --> 00:26:04.960 In comparison, call Compass Insurance paying too much your coverage at dozens of 338 00:26:06.039 --> 00:26:08.559 insurance companies find out now three all three seven to seven to one. Help. 339 00:26:08.759 --> 00:26:12.319 You'll think you're his only customer when you choose Frank durand the real estate 340 00:26:12.400 --> 00:26:17.799 man dot com to list your home with Remax Alliance three all three nine two 341 00:26:17.880 --> 00:26:26.480 zero sixteen twenty two to get there fast, Hi, Tom Martino here three 342 00:26:26.559 --> 00:26:33.799 O three seven one three talk major Mark, Major is gracing us? Mark, 343 00:26:33.720 --> 00:26:37.279 Yes, sir, give us some wisdom. Come on quick. Well 344 00:26:37.759 --> 00:26:41.920 this Trump trials still going, man, That's what I got to say. 345 00:26:41.000 --> 00:26:45.720 I cannot believe he's not out on the campaign trail. Yorg's got him stuck 346 00:26:45.759 --> 00:26:49.799 in there. Oh was that a Shannon? Was that your sound effect of 347 00:26:49.880 --> 00:26:55.880 a jail door? Oh? Cell door? You're so stupid anyway, So, 348 00:26:56.160 --> 00:27:00.759 and then how about this, how about the President of I ran croaking 349 00:27:00.839 --> 00:27:07.720 in that helicopter crash. Yeah, that's that's terrible. That's unbelievable. Man. 350 00:27:07.839 --> 00:27:11.200 I think Israel had I asked for that matter, had anything to do 351 00:27:11.359 --> 00:27:15.119 with it. You know, that's the very first thing I thought was CIA. 352 00:27:15.319 --> 00:27:21.000 But god, I mean, it's you who knows. I mean, 353 00:27:21.160 --> 00:27:23.079 it's the very first thing I thought of. But they said he flew. 354 00:27:23.240 --> 00:27:27.160 It reminded me a little of the Kobe Bryant helicopter crash. They said it 355 00:27:27.279 --> 00:27:32.119 was foggy and he flew directly into a mountain. I mean that sucks, 356 00:27:33.839 --> 00:27:37.839 you know. I just listen. I am not one of these people that 357 00:27:37.000 --> 00:27:40.759 look back on things. Oh wow, how the hell are you? You 358 00:27:40.839 --> 00:27:42.079 know this? No, it all pilot kind of stuff. But man, 359 00:27:42.759 --> 00:27:48.200 I just don't understand why that happens, that that proceeding into bad weather. 360 00:27:48.440 --> 00:27:53.480 Why I don't understand it. I just don't, truly, And anyway, 361 00:27:53.559 --> 00:27:56.319 I digress. I mean, if I don't know, I haven't been on 362 00:27:56.400 --> 00:28:00.359 YouTube for my morons. But his deputy chopper there, he could weigh in 363 00:28:00.519 --> 00:28:08.000 on that. He has way more experience than I do, although although he's 364 00:28:08.039 --> 00:28:12.759 been retired. Awhile, hey, Katie, I want to know this, 365 00:28:12.960 --> 00:28:18.440 Okay, this is what I want to know when you came to Jefferson County. 366 00:28:19.000 --> 00:28:23.559 Of course, we can't count COVID because COVID sucked for everyone, but 367 00:28:25.119 --> 00:28:30.920 after COVID. He tell me about after COVID and what you're unhappy about today? 368 00:28:30.960 --> 00:28:33.279 Go ahead for your son. And by the way, for those listening, 369 00:28:34.759 --> 00:28:41.759 I can't even imagine the hardship parents have when they have a child with 370 00:28:41.920 --> 00:28:45.200 disabilities of any kind, intellectual, physical, whatever, because you know, 371 00:28:45.400 --> 00:28:48.319 I know what it is when you just have a little problem with a child 372 00:28:48.400 --> 00:28:55.359 who's completely a one, healthy according to all standards. So I don't even 373 00:28:55.519 --> 00:28:57.640 know, and that's why I want to try to help relieve some of this 374 00:28:57.720 --> 00:29:02.240 pressure if we can. But I need to get to what happened after COVID 375 00:29:02.319 --> 00:29:08.799 and why are you still unhappy? Okay, so they made him fail an 376 00:29:10.000 --> 00:29:11.799 entire year before they gave him a para. He finally got a parrot. 377 00:29:12.000 --> 00:29:15.799 And then I tried and tell us, tell us what a parent is, 378 00:29:17.519 --> 00:29:22.279 tell us what a para is. Sure, A para professional is somebody that 379 00:29:22.400 --> 00:29:26.160 is hired by the district to be a one on one support for a special 380 00:29:26.200 --> 00:29:33.920 needs child. So that is means that they're supposed to abide by all modifications 381 00:29:33.960 --> 00:29:37.920 and accommodations written within the light, written within the I e P. Which 382 00:29:37.960 --> 00:29:45.720 is a legal binding document, and that's an individual education, so correct. 383 00:29:45.960 --> 00:29:52.759 Yes, So she the straw that broke the camel's back was she was on 384 00:29:52.960 --> 00:29:59.400 a call with my son and the threatened to come to his house, take 385 00:29:59.440 --> 00:30:03.720 him to the and show them what the hood was really like. So I 386 00:30:03.920 --> 00:30:11.079 called the principal at GENERALP. I made a complaint and they brought up his 387 00:30:11.279 --> 00:30:15.799 attendance and in general Katie in John, I had let me ask something, 388 00:30:17.720 --> 00:30:21.039 Katie, and I know you come to this really frustrated. Let me just 389 00:30:21.119 --> 00:30:25.319 ask you, in general, are there specific things right now you're upset with 390 00:30:25.480 --> 00:30:32.839 or do you think the entire program basically has let you down? The entire 391 00:30:32.920 --> 00:30:37.160 program So basically they're not abiding by the I E. P. They've broken 392 00:30:37.319 --> 00:30:42.079 federal and state law. And again Gabriel has indured abuse. That's that's now, 393 00:30:42.200 --> 00:30:48.920 what kind of abuse? This is the thing I'm concerned about. What 394 00:30:49.119 --> 00:30:57.240 kind of abuse? Oh, they called him a deadbeat. They just provoked 395 00:30:57.319 --> 00:31:02.319 him, can you hear me? Okay, no, no? They literally 396 00:31:02.519 --> 00:31:04.480 wait a minute, are you telling how old is he? By the way, 397 00:31:07.359 --> 00:31:15.039 nine nine sixteen? And you're telling me that they're calling his teachers and 398 00:31:15.160 --> 00:31:21.559 the people in the program are calling him names. Yep, Do you have 399 00:31:21.720 --> 00:31:26.599 any proof of that, I sure do. Okay, what kind of proof 400 00:31:26.640 --> 00:31:33.359 do you have? I recorded? I started recording his videos. I started 401 00:31:34.240 --> 00:31:41.400 sitting in on every single Okay, Okay, I want Katie. I promise 402 00:31:41.480 --> 00:31:45.640 you. I will look at everything you send me. I want anything you 403 00:31:45.880 --> 00:31:55.079 have on video or audio that has him being abused. Okay, I really 404 00:31:55.160 --> 00:31:56.920 do. I'm gonna. I'm gonna mark you down that you're sending meself. 405 00:31:56.920 --> 00:32:00.880 Hold on, Kaschina. We need to get Katie. I want to deal 406 00:32:00.960 --> 00:32:04.880 directly with her. Would you get this stuff for me right now. I'm 407 00:32:04.880 --> 00:32:07.839 gonna put my name on this, and I want you to just send me 408 00:32:07.000 --> 00:32:10.960 that stuff, just anything that even comes close. I mean, okay, 409 00:32:12.279 --> 00:32:15.640 I really just let me just get a handle on what's going on, and 410 00:32:15.720 --> 00:32:17.039 then I'll call. We'll call you back and make sure. Of course, 411 00:32:19.400 --> 00:32:22.319 Kachina, we get her number. Okay. We got more coming up on 412 00:32:22.440 --> 00:32:29.519 Tom Martino three O three seven one three Tom seven one three two Go with 413 00:32:29.640 --> 00:32:32.759 a sure thing Denver's Best Roofer Excel roofing dot com. You don't pay a 414 00:32:32.920 --> 00:32:40.079 cent until you're content. Time for an insurance check up free, no obligation. 415 00:32:40.160 --> 00:32:45.599 In comparison, call Compass Insurance paying too much your coverage at dozens of 416 00:32:45.640 --> 00:32:49.200 insurance companies. Find out now three all three seven to seven to one help. 417 00:32:49.400 --> 00:32:52.920 You'll think you're his only customer when you choose Frank durand the real estate 418 00:32:52.000 --> 00:32:57.440 man dot com to list your home with Remax Alliance three oh three nine two 419 00:32:57.519 --> 00:33:04.559 zero sixteen twenty two. Hi, Tom Martino, your troubleshooter three oh three 420 00:33:04.839 --> 00:33:09.559 seven one three talk seven one three eight two five five. All right, 421 00:33:09.759 --> 00:33:14.880 So I'm gonna have Katie. I'm gonna just get back to her after she 422 00:33:15.039 --> 00:33:16.799 sends me that stuff. Anyone else with a problem, question or complaint you 423 00:33:16.839 --> 00:33:21.599 can get right through. And you can also call three zho three Martino. 424 00:33:21.839 --> 00:33:23.799 You can call that twenty four to seven. Now we're gonna have a discussion 425 00:33:23.799 --> 00:33:27.440 also on home services, and Mark, I don't know if you were there 426 00:33:27.480 --> 00:33:30.000 in the very beginning where we talked about there. I told them some of 427 00:33:30.039 --> 00:33:34.559 the problems we get, some of the main problems we're getting on home services 428 00:33:34.640 --> 00:33:38.039 now and it has been this for about a year or so. Our drains. 429 00:33:38.640 --> 00:33:45.119 I think the main problem with drains is that people don't understand what they're 430 00:33:45.160 --> 00:33:50.279 getting or why they need it, and then there's a discussion as to what 431 00:33:50.519 --> 00:33:54.000 they need. So first, let's take the clearing out of the drain. 432 00:33:55.680 --> 00:34:01.480 Drains can be cleared, but they not necessarily it's not better, Okay, 433 00:34:01.880 --> 00:34:07.160 So when do you want Just because roots get into a drain doesn't mean it 434 00:34:07.200 --> 00:34:10.159 should be replaced. In an ideal word world, maybe but not. I 435 00:34:10.199 --> 00:34:14.599 don't know what do you think? Like? Can't you just clear out weeds 436 00:34:14.639 --> 00:34:19.599 inside a drain and not replace it? You can? You can also do 437 00:34:19.719 --> 00:34:22.400 repairs to an engine with three hundred thousand miles on it. Okay, now, 438 00:34:22.719 --> 00:34:25.079 but here's what I want us to get to. If you can clear 439 00:34:25.119 --> 00:34:30.559 out a drain bob for three hundred dollars, it's sure as hell beats twelve 440 00:34:30.679 --> 00:34:36.599 grand. That's true. But and so all the older drain systems, at 441 00:34:36.679 --> 00:34:38.599 least the majority of them around Colorado, were made out of a clay tile 442 00:34:38.880 --> 00:34:43.480 similar to what you'd see a clay pot that you put flowers in. Yeah, 443 00:34:43.920 --> 00:34:47.079 and once that starts breaking down or cracking, there's no way to tell 444 00:34:47.159 --> 00:34:52.519 when it could collide. Go with a sure thing Denver's Best roofer excel roofing 445 00:34:52.639 --> 00:34:59.119 dot com. You don't pay a cent until you're content. Time for an 446 00:34:59.159 --> 00:35:04.159 insurance check up free, no obligation comparison call Compass Insurance. Pay too much 447 00:35:04.320 --> 00:35:07.599 your coverage at dozens of insurance companies find out now three all three seven seven 448 00:35:07.599 --> 00:35:12.400 to one help. You'll think you're his only customer when you choose Frank durand 449 00:35:12.400 --> 00:35:15.840 the real estate man dot com to list your home with Remax Alliance three all 450 00:35:15.880 --> 00:35:28.679 three nine two zero sixteen twenty two. Ripped of news. You need advice 451 00:35:28.800 --> 00:35:36.480 who you don't have? Come running sustas as we can show. Shooter's gonna 452 00:35:36.599 --> 00:35:43.199 help. Come man, This is the Troubleshooter Show. No Tom Martino, 453 00:35:44.480 --> 00:35:47.119 Hi, Tom Martino here, Welcome to the show. Three oh three seven 454 00:35:47.239 --> 00:35:52.440 one three talk three all three seven one three eight two five five. This 455 00:35:52.519 --> 00:35:54.719 hour brought to you by waterpros dot net for water systems that your kitchen sink 456 00:35:54.760 --> 00:36:00.440 for the best drinking water just fourteen hundred bucks fully installed. And there's nothing 457 00:36:00.519 --> 00:36:05.800 better than that good water waterpros dot Man three h three eight six two five 458 00:36:05.920 --> 00:36:09.400 five five four. Speaking of water, I have plumb line services with us, 459 00:36:09.480 --> 00:36:15.400 and we ended the hour by talking about just some drain repairs and drain 460 00:36:15.480 --> 00:36:19.599 line issues. And by the way, this is the season most people have 461 00:36:19.760 --> 00:36:23.880 drain issues because of rains and because of weeds and because of growth of roots, 462 00:36:23.920 --> 00:36:28.119 and for some reason, well not for some reason, but as nature 463 00:36:28.159 --> 00:36:30.840 would have it, you have more of that in the spring and summer. 464 00:36:30.519 --> 00:36:37.800 And so the biggest complaint we get is did the whole first? Did it 465 00:36:37.880 --> 00:36:43.760 even need replacing? You know? And again in a perfect world, it's 466 00:36:43.920 --> 00:36:46.519 like asking a chiropractor do you need an adjustment? Of course you do, 467 00:36:49.079 --> 00:36:52.760 but do you you know? Or a doctor who does you know? Concierge 468 00:36:52.840 --> 00:36:55.480 medicine, do I need supplements? Well, of course you do, but 469 00:36:55.679 --> 00:37:00.159 do you you know? I mean, obviously you couldn't make improvements so on 470 00:37:00.280 --> 00:37:06.880 a drain if you have weeds. To me, Bob, I wouldn't be 471 00:37:06.920 --> 00:37:10.440 anxious to replace a drain line if I just had weeds, unless they keep 472 00:37:10.559 --> 00:37:15.199 coming back every year. But if I could go to three or four years, 473 00:37:15.320 --> 00:37:16.800 I don't know if I'd replace it now, I don't know. What 474 00:37:16.920 --> 00:37:20.119 do you think? You know a lot of our a lot of our clients 475 00:37:20.199 --> 00:37:23.079 do exactly what you do. And if you've never experienced a backup, that's 476 00:37:23.199 --> 00:37:28.280 that's technically I don't have one. I'm just saying personally, I think that 477 00:37:28.440 --> 00:37:31.320 I would evaluate the cycle, and most people do. Most people want to 478 00:37:31.360 --> 00:37:36.360 put and it doesn't matter if it's drains or furnaces or water heres or anything 479 00:37:36.400 --> 00:37:40.000 else. You know, typically you want to maintain and you want to try 480 00:37:40.039 --> 00:37:44.119 to get by it for the least amount of cost. That's why I think 481 00:37:44.159 --> 00:37:46.559 it's important. Very rarely is there one option. Now, of course, 482 00:37:46.639 --> 00:37:52.480 if somebody's telling you there's one and only option, there's a there's very few 483 00:37:52.599 --> 00:37:57.000 cases that that's the case. So typically we try to give options. You 484 00:37:57.079 --> 00:38:00.199 know, you can maintain it, you can continue to clean it, you 485 00:38:00.239 --> 00:38:02.920 can do a spot repair at the spot where it's bad. If you never 486 00:38:04.000 --> 00:38:06.920 want to deal with this again, you can replace the whole. Those are 487 00:38:06.920 --> 00:38:08.800 the issues I'm going to talk about, like three oh three seven to one 488 00:38:08.920 --> 00:38:12.800 three talk by the way, seven one three A two five five. We 489 00:38:12.920 --> 00:38:15.960 got bob Logan with us from Plumbine Services. But we'll talk about anything you 490 00:38:15.079 --> 00:38:20.000 want. A lot of things come up that I think bear repeating. One 491 00:38:20.119 --> 00:38:24.679 thing. We we just constantly are battling this dream thing. Is it dishonesty? 492 00:38:24.920 --> 00:38:29.199 Is it honesty? Is it too expensive? Is it not expensive enough? 493 00:38:29.559 --> 00:38:31.440 Are you just you know, is it better to do it all and 494 00:38:31.480 --> 00:38:36.039 get it over with or you know. And one thing I do want to 495 00:38:36.039 --> 00:38:39.599 say, though, here's a blanket statement. You can get homeowners insurance for 496 00:38:39.639 --> 00:38:45.920 sewer backups and all that. Never ever buy sewer line coverage. It does 497 00:38:45.039 --> 00:38:49.920 not work. I'm talking about when you get this notice in the mail that 498 00:38:50.000 --> 00:38:53.639 you can cover your water and sewer lines for four ninety five well or twelve 499 00:38:53.760 --> 00:38:58.639 ninety five a month or whatever. Don't ever they I don't know. Have 500 00:38:58.719 --> 00:39:01.039 you ever had one services pay for a drain for people? Not once? 501 00:39:01.360 --> 00:39:07.760 Not once, now once. And we do more sewerd line replacements and repairs 502 00:39:07.760 --> 00:39:10.840 than anybody in the state. You have your own division, Yeah, we'll 503 00:39:10.880 --> 00:39:15.800 do over fifteen hundred replacements this year. So we do more than anybody in 504 00:39:15.840 --> 00:39:20.159 the state. Never, not a single time, has a home warranty company 505 00:39:20.199 --> 00:39:24.760 covered it. Oh my god. Wow, and you heard it first folks 506 00:39:24.880 --> 00:39:30.480 on the Troubleshooter show. Now let's talk about this then, Okay, So 507 00:39:30.639 --> 00:39:32.559 we say with weeds, you got look, you got to be reasonable if 508 00:39:32.559 --> 00:39:36.960 it if it's clogging over of six months or a year, or you're getting 509 00:39:37.000 --> 00:39:40.639 backups, that's one thing. And then then when you have a shift to 510 00:39:40.679 --> 00:39:45.119 belly or problem. Can you spot repair? When do you spot? And 511 00:39:45.280 --> 00:39:49.360 when do you do the whole thing? That's another thing we get a criticism 512 00:39:49.440 --> 00:39:52.400 and they say, well, you didn't need this, you just needed this, 513 00:39:52.599 --> 00:39:55.280 little lady, So when do you do the spot? When do you 514 00:39:55.400 --> 00:40:00.360 do the whole line? Sure? So many times if the us of the 515 00:40:00.400 --> 00:40:04.000 line looks pretty good and there's just one either a crack in the line, 516 00:40:04.119 --> 00:40:07.599 maybe it's coming through a joint or something damage it maybe, then then a 517 00:40:07.679 --> 00:40:10.639 spot repair might make perfect sense. If the rest of the line looks good. 518 00:40:12.199 --> 00:40:15.920 And what might push that forward is if you do not have outside cleanouts. 519 00:40:15.960 --> 00:40:20.079 So a lot of the older homes don't have outside cleanouts. That way 520 00:40:20.440 --> 00:40:23.159 for ongoing maintenance, they don't have to bring those big, dirty machines into 521 00:40:23.159 --> 00:40:27.639 your house. They can access the line from the outside. So that's a 522 00:40:27.679 --> 00:40:31.719 good time to do a spot repair. Okay, And you guys can tell 523 00:40:31.920 --> 00:40:37.880 with cameras the condition pretty much of the other before and after the break with 524 00:40:37.960 --> 00:40:40.039 shut out, and we'll have the homeowner right there with us showing them the 525 00:40:40.079 --> 00:40:45.320 whole thing, walking them through them, explaining what the condition of the pipe 526 00:40:45.440 --> 00:40:49.280 is. You know why we suggest certain things and then as far as spot 527 00:40:49.360 --> 00:40:53.320 repairs. When we say spot repairs, are we talking about what ten feet 528 00:40:53.360 --> 00:40:58.079 twenty feet? I mean what they could be pretty big too. Usually usually 529 00:40:58.119 --> 00:41:01.800 it's ten feet or less. Otherwise, if you're gonna go do all that 530 00:41:02.000 --> 00:41:07.639 work, maybe you go with the whole thing. Yeah, and again you 531 00:41:07.760 --> 00:41:12.280 can depending on the conditional line, you can do everything from the house to 532 00:41:12.400 --> 00:41:15.800 the sidewalk to save you some money, because once you get in the street, 533 00:41:15.840 --> 00:41:20.960 that's when it gets really expensive. Or the basement or or or the 534 00:41:21.000 --> 00:41:23.840 basement, Yes, when you got to start breaking up. How often under 535 00:41:23.920 --> 00:41:29.000 the basement is it bad? Quite often? And a lot of that has 536 00:41:29.039 --> 00:41:30.840 to do with you know, kitchen lines that go down there, the grease 537 00:41:31.159 --> 00:41:36.000 and god, and they you can't just clean that out. The cast iron 538 00:41:37.320 --> 00:41:39.880 again to an extent, but especially if you got you know, the cast 539 00:41:39.880 --> 00:41:44.440 iron pipes down there, they're they're going to crude over time. Okay, 540 00:41:44.519 --> 00:41:47.960 So when did they stop using cast iron? And what what's the best material 541 00:41:49.039 --> 00:41:52.280 to have? PVC? Yeah, PVC or a form of PVC SDR. 542 00:41:52.360 --> 00:41:55.199 There's a lot of different names and different types. So when do they stop 543 00:41:55.320 --> 00:42:00.719 using the crap, the tile, the iron? About about the seventies is 544 00:42:00.760 --> 00:42:06.119 when they started to shift over to plastic. Seventies early eighties is when builders 545 00:42:06.159 --> 00:42:09.119 started to shift into the plastic lines. Okay, So if you had a 546 00:42:09.199 --> 00:42:12.559 home in the late eighties, there's a pretty good chance you got a pretty 547 00:42:12.559 --> 00:42:16.079 good line. Yeah, I mean, plastic in and of itself, it's 548 00:42:16.079 --> 00:42:19.480 gonna last seven hundred years. So okay, there's not a whole lot of 549 00:42:19.480 --> 00:42:22.239 that go wrong with the plast shifting of the ground, shifting of the ground, 550 00:42:22.400 --> 00:42:27.159 damage from heavy equipment, other things, what other things would cause it, 551 00:42:27.320 --> 00:42:31.559 or from internal from you screwing it up workmanship. There's not a whole 552 00:42:31.599 --> 00:42:35.400 lot you can do to screw it up, I mean, okay, because 553 00:42:35.440 --> 00:42:39.199 you could pretty much clear it right, okay, Yeah, I mean even 554 00:42:39.199 --> 00:42:44.079 if you're putting stuff down the drain that you should not be putting down there. 555 00:42:44.679 --> 00:42:51.079 Yes, typically you can get it cleared. Okay. So really most 556 00:42:51.159 --> 00:42:53.679 of the drains when you do all of that drain work. There are pre 557 00:42:54.320 --> 00:42:59.400 eighties homes or pre nineties, many of them are not all of them because 558 00:42:59.400 --> 00:43:04.199 again could be workmanship. So there are some new ones that need redone, 559 00:43:04.360 --> 00:43:07.719 yes, but it's pretty rare, and bellies are probably more bellies, meaning 560 00:43:07.840 --> 00:43:13.519 they did not properly prepare the ground. So the line, if you can 561 00:43:13.599 --> 00:43:15.960 picture it going, they usually want to bed that line. And when I 562 00:43:16.039 --> 00:43:20.159 say betted, do they put gravel under Put gravel underneath it to keep it 563 00:43:20.280 --> 00:43:22.559 stable, compact and then put gravel to keep it stable. But if you 564 00:43:22.719 --> 00:43:25.639 don't, that thing will slope over time. You get a belly or a 565 00:43:27.239 --> 00:43:30.320 droop is a better word maybe than a belly droop. And so when you 566 00:43:30.480 --> 00:43:35.239 get that, that's when you'll experience some backups because things will get hung up 567 00:43:35.239 --> 00:43:40.119 in that belly. So one thing I will tell you for sure, I 568 00:43:40.199 --> 00:43:44.679 don't care who you get to your home. You need a second opinion. 569 00:43:45.280 --> 00:43:47.119 And make sure you get a video. Make sure when they give you the 570 00:43:47.199 --> 00:43:52.519 video that they're filming where they're starting from, So either outside in your yard 571 00:43:52.679 --> 00:43:57.880 or in your mechanical room. Make sure that it's your video and they're not 572 00:43:57.960 --> 00:44:00.880 providing a video of somebody else's house. Three oh three seven, one, 573 00:44:01.000 --> 00:44:05.880 three eight two five five. For my friends who are calling from next door, 574 00:44:06.480 --> 00:44:08.400 Kelly tells me some of them call because they see me on next door 575 00:44:08.400 --> 00:44:12.760 and they want to connect and get help. Yeah, we do want you 576 00:44:12.800 --> 00:44:14.920 to come on the air, and I'm going to post that on next door. 577 00:44:14.960 --> 00:44:17.960 But you know we'll keep your anonymity. It will use your first name 578 00:44:19.079 --> 00:44:22.119 or just some other first name if you want. The important thing is not 579 00:44:22.239 --> 00:44:23.639 who you are, but you know what we can do to help you. 580 00:44:24.519 --> 00:44:30.199 Three o three seven one three eight two five five renew Home Innovations beautiful, 581 00:44:30.480 --> 00:44:37.800 beautiful bathrooms like what they do their forte is this shower, this big rectangle 582 00:44:37.880 --> 00:44:43.559 shower to take place at an old ugly tub shower combo. 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You'll think 592 00:45:30.039 --> 00:45:32.840 you're his only customer when you choose Frank durand the real estate man dot com 593 00:45:34.119 --> 00:45:37.760 to list your home with Remax Alliance three oh three nine two zero sixteen twenty 594 00:45:37.800 --> 00:45:52.199 two. Hi, Tom Martino, your troubleshooter three O three seven one three 595 00:45:52.360 --> 00:45:55.599 talk seven one three eight two five five, give us a call if you 596 00:45:55.679 --> 00:46:00.280 have a problem, question and complater you need help, and uh and do 597 00:46:00.360 --> 00:46:02.559 I have a lot of questions coming in on text for some reason, And 598 00:46:02.760 --> 00:46:07.079 Bob, as far as as somebody wants to know, as far as the 599 00:46:07.159 --> 00:46:12.760 basement thing, are there any ways you can do those modern ones that you 600 00:46:12.880 --> 00:46:16.400 talked about, those hocus pocused ones in the basement that to me is where 601 00:46:16.440 --> 00:46:20.599 you need it the most. And when we talk about hocus pocus, let's 602 00:46:20.599 --> 00:46:23.679 talk about and that's my joking term, my choke term for it. But 603 00:46:24.920 --> 00:46:30.280 they're modern ways to replace without digging. So can you bullet or pull or 604 00:46:30.840 --> 00:46:36.320 feed underneath the foundation without tearing the damn thing up that basement or anything? 605 00:46:36.519 --> 00:46:38.119 When you're talking about a line that's small, it's pretty rare. I know, 606 00:46:38.239 --> 00:46:43.000 we do, we do. What you're called talking about is called bursting, 607 00:46:43.599 --> 00:46:46.039 and we do that quite a bit out in the yard. You can 608 00:46:46.360 --> 00:46:52.320 burst or or line the pipes. So those are two other options that we 609 00:46:52.400 --> 00:46:58.800 always look at. And again every every situation is a little bit different based 610 00:46:58.840 --> 00:47:01.280 on the condition of your line. So the best thing to do is just 611 00:47:01.360 --> 00:47:05.880 get an expert out there, give you an evaluation of what's going on, 612 00:47:06.639 --> 00:47:08.480 and give you some options on what might be best for you. Because for 613 00:47:08.559 --> 00:47:13.760 one person bursting might be the way to go, for another person, it 614 00:47:14.119 --> 00:47:16.519 might not be the best option. Okay, so what other options we have. 615 00:47:16.599 --> 00:47:22.840 Bursting is where you literally pull something through it and it destroys the old 616 00:47:22.920 --> 00:47:27.480 pipe as it goes through, laying the new one right now. This again 617 00:47:27.599 --> 00:47:31.199 is another reason why you might want to be proactive and replace the line rather 618 00:47:31.239 --> 00:47:35.360 than continuing to clean it, because once it collapses, you got no choice. 619 00:47:35.400 --> 00:47:38.960 But you can't burst it right, so it has to be opened to 620 00:47:39.079 --> 00:47:44.000 run it. So you basically run a cable down through the line from the 621 00:47:44.039 --> 00:47:47.960 other side o sid and then you pull from the house out correct and we 622 00:47:49.079 --> 00:47:52.239 attach what we call a bursting head. It looks like a gigantic well it 623 00:47:52.360 --> 00:47:57.280 really just goes through and it really just God, that's the force involved. 624 00:47:57.639 --> 00:48:00.320 So it moves the dirt out of the way, and it moves the the 625 00:48:00.480 --> 00:48:05.719 old pipe. It cracks the old pipe while pulling the new pipe through it 626 00:48:05.880 --> 00:48:07.519 at the same time. Right, right, man. And it's a lot 627 00:48:07.599 --> 00:48:10.559 like watching grass grow. I mean, it's you know, there's nothing super 628 00:48:10.639 --> 00:48:15.480 excited about slow. It's it's pretty slow. Yes, yeah, you can't. 629 00:48:15.360 --> 00:48:19.480 I mean you can't just pull it, you know, yeah, yeah, 630 00:48:19.559 --> 00:48:22.440 yeah, So it's not like right, it works off hydraulics and it's 631 00:48:22.440 --> 00:48:27.000 a pretty slow process. But even when I say slow, I mean we 632 00:48:27.320 --> 00:48:29.920 get in there and get out in a day. But you don't dig up 633 00:48:29.960 --> 00:48:34.440 the house. You dig two holes one typically, if we're doing the whole 634 00:48:34.480 --> 00:48:37.119 line, it's typically right next to the house and then out in the street. 635 00:48:37.039 --> 00:48:40.159 But then if it's the house, if it's from the house inward though, 636 00:48:40.239 --> 00:48:45.239 that's where it gets really complicated. Yeah, it does get more complicated, 637 00:48:45.400 --> 00:48:47.000 and we don't do a lot of bursting inside the house. Okay, 638 00:48:47.079 --> 00:48:53.239 Now there are other options like what is that one? Isn't there a liner 639 00:48:53.400 --> 00:48:57.559 pipelining? Yes? Okay? Can you line clay though? And that kind 640 00:48:57.559 --> 00:49:00.000 of you can yes, and again it all as on the condition. So 641 00:49:04.039 --> 00:49:07.920 so basically think of it like a you know, like those balloons that they 642 00:49:07.000 --> 00:49:13.320 used to make balloon animals out of okay, long long, thin plaid rubber 643 00:49:13.480 --> 00:49:16.760 or rubber eyed like like that. So so you pull that through, so 644 00:49:16.880 --> 00:49:22.559 they put it right, they'll put an epoxy on the on the balloon, 645 00:49:22.679 --> 00:49:25.159 I'm gonna call it, and then pull it through the line and then they'll 646 00:49:25.239 --> 00:49:30.480 inflate it. And then once it's inflated, it had a curing process where 647 00:49:30.519 --> 00:49:35.320 it's fall right and it's a brand new pipe and it basically gives it though 648 00:49:35.440 --> 00:49:38.840 the walls or does it? Does it? Just mean it's it's fairly it's 649 00:49:38.920 --> 00:49:44.840 fairly thin, but it reinforces the old one, right exactly? Does it 650 00:49:45.000 --> 00:49:47.679 last? Uh? It does? It does, and it should last quite 651 00:49:47.679 --> 00:49:51.960 a while. But why when, why wouldn't everyone do that? Why would 652 00:49:52.079 --> 00:49:58.880 you choose the bursting? Then? Well, it's it's not necessarily less expensive 653 00:49:58.880 --> 00:50:01.199 than bursting. No, it's just another option. It's just another option. 654 00:50:01.840 --> 00:50:07.159 Are those the only two non excavating off for the most part? Yes? 655 00:50:07.639 --> 00:50:09.239 Yeah, And what do they call that lining? Lining? Pipeline? Well, 656 00:50:09.280 --> 00:50:13.480 when would you recommend lining when we'd recommend bursting. For goodness sakes, 657 00:50:13.960 --> 00:50:17.840 it again it all access is a big part of it. And then in 658 00:50:17.960 --> 00:50:22.159 some of the smaller, smaller lines, we'll typically do a lining liner rather 659 00:50:22.280 --> 00:50:28.760 than a burst. All right, three zero three seven one three talk is 660 00:50:28.800 --> 00:50:31.440 our number? Three oh three seven one three eight two five five. I 661 00:50:31.559 --> 00:50:36.920 don't know, and you probably have heard of this, but right now the 662 00:50:37.119 --> 00:50:44.000 fast food industry is in crisis. Now why Okay, my YouTube morons can 663 00:50:44.079 --> 00:50:50.039 even answer that. Why, well, there are they The value has gone 664 00:50:50.079 --> 00:50:52.920 out of it. One of the reasons people would go there is for value, 665 00:50:52.559 --> 00:50:58.000 and even Starbucks is suffering from this and everyone. But basically what they're 666 00:50:58.039 --> 00:51:02.119 saying is they have to win back customers and they have to in some cases 667 00:51:02.199 --> 00:51:07.559 even have lost leaders and then hope people will pick something else. But they're 668 00:51:07.760 --> 00:51:15.039 trying now to give certain discounts because what people used to spend four and five 669 00:51:15.119 --> 00:51:20.639 bucks on is up to sixteen seventeen dollars, mainly because of labor. Now 670 00:51:20.679 --> 00:51:22.239 that doesn't mean you shouldn't pay people. I don't want to hear all that 671 00:51:22.440 --> 00:51:30.519 crap, but you know, there's a certain amount of reasoning that should go 672 00:51:30.599 --> 00:51:35.199 into pricing. There are jobs I believe that are not meant to be careers. 673 00:51:35.800 --> 00:51:38.280 They're not meant to support an entire family. They're not meant to that. 674 00:51:38.719 --> 00:51:43.960 Not every job is meant to support a family. Because whenever I hear 675 00:51:44.000 --> 00:51:46.800 a discussion about wages, you hear this, well, how can anyone a 676 00:51:46.880 --> 00:51:50.440 wife, and if you have a wife and two kids, support a family 677 00:51:50.440 --> 00:51:58.199 who can't can't? And and minimum wage was meant as just that entry into 678 00:51:58.239 --> 00:52:04.400 the workforce, not career, not career. And I know it's far less 679 00:52:04.519 --> 00:52:12.760 than normal college educated or trades careers, but at the same time, you 680 00:52:13.039 --> 00:52:16.639 can't have it at a level where it then starts hurting people. Because here's 681 00:52:16.639 --> 00:52:21.239 what's happening in the fast food industry. Now. You would think, oh, 682 00:52:21.320 --> 00:52:22.840 we're going to just raise the prices, and that's what they've done, 683 00:52:22.880 --> 00:52:25.440 by the way, and then we're going to all be honky dory. But 684 00:52:25.519 --> 00:52:32.360 guess what, the very people who have jobs that are minimum wager lower are 685 00:52:32.440 --> 00:52:37.199 now not able to go to those restaurants. They can't afford them. So 686 00:52:38.039 --> 00:52:44.400 now you've taken away options on the lower cost foods, and not only taken 687 00:52:44.440 --> 00:52:47.519 away options for them, but you're taking away jobs. Why is that There 688 00:52:47.599 --> 00:52:52.159 is not one fast food chain, not one that has not been experimenting with 689 00:52:52.239 --> 00:53:02.559 AI and kiosks and automatic delivery systems. So they're doing a way with workers. 690 00:53:04.039 --> 00:53:07.719 So you see, we always get this thought, oh, I know 691 00:53:07.800 --> 00:53:10.920 what we're going to do. We're just going to We're just going to increase 692 00:53:12.000 --> 00:53:16.280 wages. But then guess what happens. The labor force goes down and the 693 00:53:16.400 --> 00:53:22.559 accessibility to your product goes down or your service. So I have this expressions 694 00:53:22.639 --> 00:53:27.679 never failed me. Life is its own teacher. Whenever you screw with one 695 00:53:27.800 --> 00:53:30.760 thing, something else happens. Now that doesn't mean we can't make slight improvements, 696 00:53:31.159 --> 00:53:35.039 but I think it gets to a point of ridiculousness. And I don't 697 00:53:35.079 --> 00:53:37.920 have to prove it. All you have to do is look at the results. 698 00:53:37.280 --> 00:53:42.559 Right now, less people are being hired in the fast food industry, 699 00:53:42.800 --> 00:53:46.960 less more and more automation is being implemented, and we are going to actually 700 00:53:47.119 --> 00:53:52.400 create fewer jobs. So we've done just the opposite of what we want to 701 00:53:52.440 --> 00:53:57.760 do. We want to create more plentiful, better paying jobs. What we're 702 00:53:57.800 --> 00:54:05.360 doing is creating less paying jobs. I mean, are less plentiful paying jobs. 703 00:54:05.599 --> 00:54:12.920 And we're also taking out of the reach of lower wage earners. Low 704 00:54:13.039 --> 00:54:16.320 cost meals three all three seven one three a two five five. We have 705 00:54:16.440 --> 00:54:25.400 more coming right up. Go with a sure thing Denver's best roofer Excel Roofing 706 00:54:25.519 --> 00:54:32.000 dot com. You don't pay a cent until you're content. Time for an 707 00:54:32.039 --> 00:54:37.360 insurance check up free, no obligation comparison call Compass Insurance paying too much your 708 00:54:37.440 --> 00:54:42.480 coverage at dozens of insurance companies find out now three oh three seven to seven 709 00:54:42.480 --> 00:54:45.920 to one. Help. You'll think you're his only customer when you choose Frank 710 00:54:45.000 --> 00:54:50.519 durand the real estate Man dot com to list your home with Remax Alliance three 711 00:54:50.599 --> 00:55:01.719 oh three nine two zero sixteen twenty two. Hi, Tom Martino, your 712 00:55:02.079 --> 00:55:07.719 troubleshooter three zero three seven one three talk seven one three eight two five five. 713 00:55:07.280 --> 00:55:09.559 You know, I happen to be talking to Bob off the air here 714 00:55:09.639 --> 00:55:13.559 and we just happen to talk about, you know, Jim's athletic clubs. 715 00:55:13.599 --> 00:55:16.719 And I don't know if if a lot of people do that. I mean, 716 00:55:16.840 --> 00:55:22.639 I think it's more popular than ever and I just want to ask something. 717 00:55:23.400 --> 00:55:27.079 I might have brought this up before. I used to bring up stuff 718 00:55:27.079 --> 00:55:30.079 about gyms all the time. The one thing I used to bring up was 719 00:55:30.159 --> 00:55:35.199 excessive nakedness. But that that's kind of like who cares? Right? But 720 00:55:35.880 --> 00:55:38.039 and I used to say, the older the men, the more they like 721 00:55:38.159 --> 00:55:43.440 to prance around naked and scratch themselves. God's honest truth. I swear to 722 00:55:43.519 --> 00:55:46.400 God. It's like, please, you're hideous. Also, I have another 723 00:55:46.480 --> 00:55:51.320 theory, just because it grows doesn't mean it's natural or should grow. You 724 00:55:51.400 --> 00:55:53.320 should. There's something called grooming. But I want to get into that. 725 00:55:53.400 --> 00:55:57.159 I'm not going to get into the locker room. I want to get into 726 00:55:57.199 --> 00:56:00.280 the exercise floor. And I'm serious. Now I want to ask a good 727 00:56:00.320 --> 00:56:07.320 question for those who go to gyms. Are you sick and tired of what? 728 00:56:07.400 --> 00:56:10.480 I'm sick and tired of? Now? What I do? I do 729 00:56:12.679 --> 00:56:17.440 workouts where I like to get everybody. I do a complete body every other 730 00:56:17.559 --> 00:56:22.360 day and so I have a day of rest and I like to start. 731 00:56:22.679 --> 00:56:24.760 There's certain muscle groups, right you have without getting to you know, you 732 00:56:24.840 --> 00:56:28.199 have your buys, your tries, you have your legs. You're all different 733 00:56:28.320 --> 00:56:32.639 just groups. There are groups of muscles. And then what you do is 734 00:56:34.079 --> 00:56:37.519 you want to do a succession of you want to start and do a there's 735 00:56:37.559 --> 00:56:40.559 a certain routine you have, so for the back you might have three back 736 00:56:40.639 --> 00:56:43.719 ex as. I say, so, you know, you want to do 737 00:56:43.800 --> 00:56:50.039 your reps and move on. And this myth about resting in between is be 738 00:56:50.159 --> 00:56:52.880 asked by the way, But that's okay. I don't mind if people rest 739 00:56:52.920 --> 00:56:55.719 thirty seconds a minute in between. But here's the trend at health clubs. 740 00:56:55.920 --> 00:57:00.400 And I thought it was just our health club. And then my membership allows 741 00:57:00.440 --> 00:57:05.360 me to go to others, so I was able to observe. And it's 742 00:57:05.400 --> 00:57:07.079 all over and I don't know why people are putting up with it, and 743 00:57:07.199 --> 00:57:10.519 I can't be the only one who cares. Now I'm serious, Now, 744 00:57:12.599 --> 00:57:16.360 I swear to God, I want to scream. People will get on a 745 00:57:16.480 --> 00:57:22.239 machine, a leg machine, I have abs, it doesn't matter, pick 746 00:57:22.320 --> 00:57:28.360 it, biceps, curls, you know, and they do a couple of 747 00:57:28.400 --> 00:57:31.519 reps or you know, whatever they do, if they do ten, twenty 748 00:57:31.639 --> 00:57:36.760 twenty four, whatever, and then they stop and they sit there and pick 749 00:57:36.880 --> 00:57:43.760 up their phone and start texting people or talking to people. And I know 750 00:57:43.840 --> 00:57:45.719 what they're doing. They're resting in between their reps. But instead of resting 751 00:57:45.840 --> 00:57:52.559 thirty seconds to a minute, they literally sit there sometimes five or six minutes 752 00:57:52.599 --> 00:57:57.079 and you're trying to work out right, And so I've gotten to a point. 753 00:57:57.199 --> 00:58:00.840 I used to be try to be polite or something, and now I 754 00:58:00.079 --> 00:58:04.800 just I just say something. I say, dude, if you're going to 755 00:58:04.840 --> 00:58:07.639 be on your phone, how about I work in there? And they actually 756 00:58:07.880 --> 00:58:10.280 kind of get pissed, like, well, I'm not done, and I 757 00:58:10.400 --> 00:58:16.039 say, but you're on I literally have I'm not polite anymore. Now I'm 758 00:58:16.039 --> 00:58:19.039 not a jerk. I mean, I don't yell. I say, but 759 00:58:19.159 --> 00:58:22.880 come on, man, you're on your phone. Okay, go on your 760 00:58:22.960 --> 00:58:25.559 phone. I'll be done. I'm gonna white. I'm going to rip out 761 00:58:25.559 --> 00:58:29.840 one hundred reps before you even know it. I'll be done, okay, 762 00:58:30.920 --> 00:58:35.119 because I do twenty five four to twenty five's at certain weights, and I 763 00:58:35.280 --> 00:58:39.519 do them quickly because I want not quickly where you're using momentum, but quick 764 00:58:39.639 --> 00:58:45.119 enough where I have a little aerobic thing going on. But has anyone noticed 765 00:58:45.119 --> 00:58:47.559 that or is it just me? How about you, Shannon? Last time 766 00:58:47.559 --> 00:58:51.440 you were at a gym was what sixty years ago? But here here's the 767 00:58:51.519 --> 00:58:55.440 deal. Does anyone notice my YouTube warns you notice it at all? Any 768 00:58:55.480 --> 00:59:01.079 of them. I swear to god, people are so you're right. This 769 00:59:01.199 --> 00:59:07.960 one guy says they are. Uh, they're like inconsiderate. And I'm not 770 00:59:07.280 --> 00:59:13.440 some big muscle bound musclehead kind of you know, give me the roids and 771 00:59:13.519 --> 00:59:17.159 let me work out. I'm not into that, but just work out. 772 00:59:17.760 --> 00:59:21.920 In fact, I don't care if you know, I don't mind a lot 773 00:59:21.920 --> 00:59:23.880 of people. They don't want to give up a machine. They don't want 774 00:59:23.880 --> 00:59:29.559 to give up a machine. If they are doing you know, four sets, 775 00:59:29.639 --> 00:59:31.559 right, they might rest in between. I don't care if they rest 776 00:59:31.599 --> 00:59:37.039 a minute. I don't care if you're resting. But inevitably they will pick 777 00:59:37.159 --> 00:59:40.880 up their phone in between. And it's not like they're changing a song. 778 00:59:42.119 --> 00:59:45.679 Okay, if you can pick your phone up during that minute of rest or 779 00:59:45.760 --> 00:59:47.440 thirty seconds of rest, by the way, a minute of rest way too 780 00:59:47.519 --> 00:59:51.960 much. You want you want a thirty seconds or less. You want thirty 781 00:59:52.000 --> 00:59:55.760 seconds. You just want to keep that. You want to get near exhaustion 782 00:59:57.000 --> 01:00:00.360 on that on that muscle, and you want to get that anaerobic and going. 783 01:00:00.679 --> 01:00:06.559 But here's the deal. You pick up your phone and you start texting, 784 01:00:06.599 --> 01:00:08.199 and then they start chuckling, and then they start, you know, 785 01:00:08.519 --> 01:00:12.119 and then and by the way, men are the worst. Okay, Now 786 01:00:12.199 --> 01:00:16.440 women get pretty bad too. Where women are bad is like they like forget 787 01:00:16.519 --> 01:00:20.639 where they are and they're in their routine. They're like la la la, 788 01:00:21.119 --> 01:00:24.360 and I'm sitting there and I swear to God, one time I saw a 789 01:00:24.440 --> 01:00:29.840 woman on a leg press machine. They make love to it. They're there 790 01:00:29.920 --> 01:00:32.199 forever, They're there like, and I'm thinking, this is not your boyfriend, 791 01:00:32.280 --> 01:00:37.480 this is a machine. This is They do these slow reps. They 792 01:00:37.599 --> 01:00:40.639 do like three of them and then wait ten minutes and do three more and 793 01:00:40.719 --> 01:00:44.719 then they then they get up and take a drink, but they stand next 794 01:00:44.760 --> 01:00:49.320 to it so you can't get on it. And God almighty, am I 795 01:00:49.920 --> 01:00:52.920 am I the only one? I know? I'm serious? Now? Am 796 01:00:52.960 --> 01:00:55.000 I the only one? Or? Have you noticed this crap? This is 797 01:00:55.159 --> 01:00:59.119 like the worst thing, Bob. Do you ever go to Do you ever 798 01:00:59.199 --> 01:01:01.880 go to a GYMG? Have you noticed it? Or not? Tell me 799 01:01:01.960 --> 01:01:06.000 the truth? If you have it? Maybe maybe I am being a jerk. 800 01:01:06.639 --> 01:01:08.039 I don't think of being a jerk. Tom. Have you noticed you're 801 01:01:08.039 --> 01:01:12.400 exaggerating a little bit? No, I'm not. I wish I was exaggerating. 802 01:01:12.719 --> 01:01:15.400 No, you're right. I mean, and I think you know, 803 01:01:15.480 --> 01:01:16.719 with technology in our phones these days, a lot of people do that. 804 01:01:16.760 --> 01:01:20.400 But you're right. Thirty seconds a minute, answer your email, answer your 805 01:01:20.480 --> 01:01:24.960 text, but don't bring your phone on the floor. Just be considerate of 806 01:01:25.039 --> 01:01:29.960 the people around you if you get caught. What drives me crazy is the 807 01:01:30.039 --> 01:01:35.159 people that think it's social hour. One person sitting on the machine and on 808 01:01:35.719 --> 01:01:37.800 the other one's leaning on the machine next to them, and they're talking for 809 01:01:38.039 --> 01:01:43.119 thirty minutes. I know it. And and what's really weird is when you 810 01:01:43.199 --> 01:01:45.920 go up and say could I please work in here? Can I? They 811 01:01:45.199 --> 01:01:49.519 they make it, They make you feel weird about it. Now. I 812 01:01:49.760 --> 01:01:52.559 literally went to management privately and said, could we like have a rule, 813 01:01:53.119 --> 01:01:57.320 like like, let's have a rule that you don't you can't have now. 814 01:01:57.440 --> 01:02:00.280 No, they say, well, we can't forbid phones on the floor. 815 01:02:00.280 --> 01:02:04.360 I said, okay, but how about this. You can't use your phones 816 01:02:04.400 --> 01:02:07.599 while you're working out. You know, set your music if you want to 817 01:02:07.639 --> 01:02:09.679 set your music, and if you want to change your music, get off 818 01:02:09.760 --> 01:02:15.079 the damn machine while you're hunting for a song to Bailey. Okay, Karen 819 01:02:15.119 --> 01:02:20.679 Mark, Now you know, seriously, does it really sound like like that 820 01:02:20.840 --> 01:02:22.760 to you. But does this sound like a petty complain to you? No, 821 01:02:22.880 --> 01:02:27.639 I'm serious. If I'm really serious, if you were working out and 822 01:02:27.760 --> 01:02:30.960 this was happening, you wouldn't put up with it. If I was working 823 01:02:31.039 --> 01:02:35.280 there and you came up to me and wanted for people not to have their 824 01:02:35.360 --> 01:02:38.239 phones with them, I'd call you, Karen. What I meant was they 825 01:02:38.320 --> 01:02:44.119 should not be holding up machines when they're on their phones. That's all there 826 01:02:44.199 --> 01:02:46.960 is to it. Now, I don't all be on their phones in the 827 01:02:47.079 --> 01:02:52.000 movies or at dinner or anywhere else. It doesn't matter. They're no. 828 01:02:52.119 --> 01:02:55.360 No. But what I'm saying is you're what you're doing is you're using a 829 01:02:55.480 --> 01:03:00.760 machine that someone else could use while you're on the phone. That's just playing. 830 01:03:01.320 --> 01:03:05.679 That's just plaining politeness. No one in the world can think that's right 831 01:03:06.079 --> 01:03:08.760 to sit there using your phone. I mean, it's just not right. 832 01:03:09.239 --> 01:03:13.239 I'm not saying you shouldn't use your phone. I don't give a damn off 833 01:03:13.280 --> 01:03:16.360 people use their phone. I just that you don't sit on the machine while 834 01:03:16.400 --> 01:03:22.559 you're talking to your friend or texting or LMO. Yeah laughing, my ass 835 01:03:22.800 --> 01:03:27.239 mine would think that that's right. But common courtesy has gone completely out the 836 01:03:27.280 --> 01:03:30.639 window, Tom, and not just at the gym. Common courtesy exists. 837 01:03:30.719 --> 01:03:34.920 Now. Now here's one I've just given up on. And this is not 838 01:03:35.119 --> 01:03:37.920 this is a little karen ish okay, And this one I don't have a 839 01:03:37.039 --> 01:03:40.119 right to say, don't do it right? But have you ever noticed? 840 01:03:40.159 --> 01:03:45.800 No, I'm serious, now, God, I can't be the this is 841 01:03:45.920 --> 01:03:47.440 under the category. It can't be the only one. Now, this one, 842 01:03:47.480 --> 01:03:51.000 though, I can't. There's nothing like I don't want to make a 843 01:03:51.079 --> 01:03:52.639 demand. I mean, people do what they want to do. But have 844 01:03:52.840 --> 01:03:59.000 you ever ever ever wanted to park and you see someone and they get in 845 01:03:59.079 --> 01:04:01.920 their car. They started up, they even put it in reverse. You 846 01:04:02.000 --> 01:04:06.119 see the reverse lights. But what do they do sit there? And why 847 01:04:06.920 --> 01:04:12.400 their phones? They're going through all their texts. Oh my god, I'm 848 01:04:12.480 --> 01:04:18.079 thinking phones are really, really, really really a problem. Another thing I 849 01:04:18.239 --> 01:04:23.159 noticed, and I'm not kidding on this one. I have noted. I've 850 01:04:23.199 --> 01:04:29.239 started looking at people when I'm gone past them. I happen to glance into 851 01:04:29.280 --> 01:04:32.079 the cockpit when they're alongside me, just for a second or two. They're 852 01:04:32.119 --> 01:04:36.880 on their phones, texting, mostly young people. I've not seen older people 853 01:04:38.000 --> 01:04:42.519 do it all I do. Okay, if I want to text someone while 854 01:04:42.519 --> 01:04:45.199 I'm driving, I simply put my knees on them. Wee. No, 855 01:04:45.239 --> 01:04:48.159 I'm just kidding. Now. What I do is I have the verbal thing, 856 01:04:48.199 --> 01:04:51.800 you know, Siri, text Mark, Hey, Jared, what are 857 01:04:51.840 --> 01:04:59.239 you doing? But I don't. I swear to god, I have watched 858 01:04:59.280 --> 01:05:02.440 these people. They have both hands on their phone and on their steering wheel 859 01:05:02.719 --> 01:05:08.480 and they're texting while they're driving. That scares the living hell out of me. 860 01:05:08.840 --> 01:05:12.519 Or it's done in their lap, and there can't be should there be? 861 01:05:12.800 --> 01:05:15.360 And I'm serious about this, shouldn't there be a technology that doesn't allow 862 01:05:15.480 --> 01:05:19.320 texting while you're driving? I mean, we have got We've gotten no long 863 01:05:19.480 --> 01:05:24.280 for so many years without texting and driving. I mean, come on, 864 01:05:24.559 --> 01:05:28.519 people texting and driving, just call them, you know, with your hands 865 01:05:28.559 --> 01:05:31.960 free call them. Okay, So go ahead, Mark, that's all Karen? 866 01:05:32.079 --> 01:05:36.920 Right? No, I don't know, man, I mean I don't 867 01:05:36.960 --> 01:05:40.679 know. I don't know how to answer that. My car drives itself, 868 01:05:42.400 --> 01:05:45.760 but the texting and driving is a problem. I mean that's I don't know 869 01:05:45.840 --> 01:05:47.440 the statistics. How about when the car's driving? Come on, Bob, 870 01:05:47.519 --> 01:05:53.519 what happens when the car's driving. You mean you mean not everybody has that 871 01:05:53.599 --> 01:05:57.840 technology? Yeah, but well I imagine this. It is way safer of 872 01:05:57.920 --> 01:06:01.119 the car drives itself, for sure, if you can. But how about 873 01:06:01.159 --> 01:06:05.480 a novel idea like stuf about women putting on makeup? How about guys eating 874 01:06:05.840 --> 01:06:10.800 an ice cream cone? I mean there's a thousand things outside of texting people 875 01:06:10.880 --> 01:06:17.239 do all the time. Yeah yeah, what would you rather have someone texting 876 01:06:17.360 --> 01:06:21.119 with one hand while they're driving or putting on lipstick looking in the mirror? 877 01:06:23.679 --> 01:06:26.559 How about neither? I usually put my lipstick on at the stop light. 878 01:06:26.719 --> 01:06:30.159 Well, but isn't it funny? No, but for real, isn't it 879 01:06:30.280 --> 01:06:32.920 funny? How one of them is a crime and the other isn't a crime. 880 01:06:33.599 --> 01:06:38.760 No, they're both distracted driving and they're gonna go. Texting has its 881 01:06:38.800 --> 01:06:41.800 own rules. Well, they all should have a rule, of course they 882 01:06:41.840 --> 01:06:45.599 should. I agree. I last lady that hit us slammed into us, 883 01:06:45.840 --> 01:06:47.679 screaming at her kids in the back seat, ran a red light, almost 884 01:06:47.760 --> 01:06:53.800 killed us. That's ridiculous. I'm serious, No, I mean distracted. 885 01:06:53.920 --> 01:06:58.320 No. I once talked to a lady who she was a guest on the 886 01:06:58.360 --> 01:07:00.920 show years ago at common women. I belie even she we're in a mortgage 887 01:07:00.920 --> 01:07:05.599 company. Her husband was killed by he was running along. He was a 888 01:07:05.719 --> 01:07:13.079 runner and somebody was texting and they literally killed them. I mean, you 889 01:07:13.239 --> 01:07:18.000 think about this, and why do people think they can text while they're driving? 890 01:07:18.119 --> 01:07:23.320 I mean that's insane. I mean, I know people can and people 891 01:07:23.480 --> 01:07:29.320 do, but that doesn't mean it's right. For God's sakes, but you'd 892 01:07:29.360 --> 01:07:33.000 be shocked how many people do it. And you know from the YouTube warns 893 01:07:33.239 --> 01:07:38.360 you know you should shut up because to say that this is grumpy. It's 894 01:07:38.440 --> 01:07:43.519 not grumpy. It's common sense, for God's sakes, I'm serious, and 895 01:07:43.639 --> 01:07:49.119 it's common courtesy. But anyway, Oh, but I also had a first 896 01:07:50.320 --> 01:07:53.960 where I held the door open. I hold doors open for men and women. 897 01:07:53.960 --> 01:07:56.880 I don't care if somebody's walking toward the door at the same time, 898 01:07:56.920 --> 01:07:59.679 I'll open it up and let them go first, right, I mean, 899 01:07:59.760 --> 01:08:04.800 just who cares? Right? But this was the first woman had to be 900 01:08:04.880 --> 01:08:11.440 in her thirties. What do you think I'm lame? Now? I said 901 01:08:12.480 --> 01:08:16.560 no. And then next time, you know, I had this twice so 902 01:08:16.680 --> 01:08:24.680 far, and uh, she said, are you doing this because I'm a 903 01:08:24.760 --> 01:08:32.279 woman? And I go with a sure thing Denver's best roofer Excel Roofing dot 904 01:08:32.399 --> 01:08:40.039 com. You don't pay a cent until you're content. Time for an insurance 905 01:08:40.159 --> 01:08:44.640 check up free no obligation. In comparison, call Compass Insurance paying too much 906 01:08:44.800 --> 01:08:47.800 your coverage at dozens of insurance companies find out now three all three seven to 907 01:08:47.880 --> 01:08:51.520 seven to one help. You'll think you're his only customer when you choose Frank 908 01:08:51.600 --> 01:08:57.119 durand the real estate Man dot com to list your home with Remax Alliance three 909 01:08:57.359 --> 01:09:08.039 three nine two zero sixteen twenty two. Hi Tom Martino, your troubleshooter three 910 01:09:08.159 --> 01:09:14.439 zero three seven one three talks seven one three A two five five. By 911 01:09:14.479 --> 01:09:20.960 the way, dieters from around the country who can't afford all the weight loss 912 01:09:21.760 --> 01:09:29.159 drugs out down the Ezembic, the Wagovian those they're doing some crazy stuff, 913 01:09:29.199 --> 01:09:35.720 and of course we're going to start TikTok. They're starting to use patches or 914 01:09:35.880 --> 01:09:43.079 tablets for nicotine. They realize that nicotine and you're when you're not just trying 915 01:09:43.119 --> 01:09:46.560 to stop cravings, but when you take nicotine, it cuts down on your 916 01:09:46.600 --> 01:09:51.760 cravings. So people have now been getting hooked on nicotine to try to lose 917 01:09:51.840 --> 01:09:56.399 weight and we can thank TikTok on that too. We got more coming up 918 01:09:56.439 --> 01:10:01.760 on the Troubleshooter Show. Go with us sure Thing Denver's best roofer Excel Roofing 919 01:10:01.840 --> 01:10:09.319 dot com. You don't pay a cent until you're content. Time for an 920 01:10:09.359 --> 01:10:14.680 insurance check up free, no obligation comparison call Compass Insurance paying too much your 921 01:10:14.760 --> 01:10:17.880 coverage at dozens of insurance companies find out now three oh three seven seven to 922 01:10:17.880 --> 01:10:21.640 one help. You'll think you're his only customer when you choose Frank durand the 923 01:10:21.720 --> 01:10:27.239 real estate Man dot com to list your home with Remax Alliance three oh three 924 01:10:27.319 --> 01:10:39.600 nine two zero sixteen twenty two. Yeah, rid you need that so you 925 01:10:39.760 --> 01:10:46.960 don't have come run anxious as fast as we can show Shooter's gonna help come 926 01:10:47.600 --> 01:10:57.079 Man six is the Troubleshooter Show Now Tom Martino, Hello, Tom Martino here, 927 01:10:57.199 --> 01:11:00.479 Welcome to the show. Three O three seven one three talk seven one 928 01:11:00.520 --> 01:11:03.960 three eight two five five. Here to help you solve problems, answer questions, 929 01:11:04.079 --> 01:11:09.279 take complaints, make your life a little easier no matter what. That's 930 01:11:09.319 --> 01:11:12.600 what we do and we've been doing it for years. All you have to 931 01:11:12.640 --> 01:11:16.520 do is call us at three oh three seven one three talk three O three 932 01:11:17.159 --> 01:11:24.760 seven one three eight two five five good news, no more routine traffic stops. 933 01:11:25.399 --> 01:11:28.880 By the way, I got Bob Logan with me from Plumbline Services and 934 01:11:29.279 --> 01:11:33.800 he's sitting in We were talking about some household services and oh uh, speaking 935 01:11:34.000 --> 01:11:39.720 of consumer news. By the way, I just posted the thing about gap 936 01:11:39.800 --> 01:11:44.840 insurance because that's a big misunderstood thing. Gap insurance doesn't cover what you think 937 01:11:44.880 --> 01:11:47.119 it does. So many people have gotten burned by that. I mean, 938 01:11:47.279 --> 01:11:50.359 in fact, more people get burned by it than helped by it. Gap 939 01:11:50.439 --> 01:11:57.880 insurance. You heard that it helps pay off the car when your car is 940 01:11:58.000 --> 01:12:02.479 not worth what you owe on It not true. It only goes to one 941 01:12:02.560 --> 01:12:08.520 hundred and fifteen to one hundred and twenty five percent of that of the then 942 01:12:08.720 --> 01:12:15.279 current value, and it does not pay off your loan. It might pay 943 01:12:15.319 --> 01:12:17.600 off your loan if you paid a great price for your car, but in 944 01:12:17.720 --> 01:12:23.479 most cases does not pay of for your loan because most people do not buy 945 01:12:23.560 --> 01:12:28.520 their car right. They overpay or they have negative equity going into their car. 946 01:12:29.039 --> 01:12:31.399 What is negative equity? It's the mistake you made in the past buying 947 01:12:31.479 --> 01:12:35.279 cars. So when you make a mistake and then you want to get another 948 01:12:35.399 --> 01:12:40.119 car, you take the part that's not paid off on the old car and 949 01:12:40.279 --> 01:12:43.119 put it on the loan for the new car, and it keeps going. 950 01:12:43.239 --> 01:12:49.039 It's called the negative snowball, negative equity snowball. Well, gap insurance isn't 951 01:12:49.039 --> 01:12:51.479 stupid. They're not going to say, well, oh yeah, you made 952 01:12:51.520 --> 01:12:55.920 stupid mistakes. We're going to cover you for that. Now they won't. 953 01:12:56.680 --> 01:13:00.359 So just I just wanted to throw that in as an aside, posted something 954 01:13:00.439 --> 01:13:04.720 on that. But anyway, we were talking about all kinds of problems, 955 01:13:04.840 --> 01:13:10.319 question complaints. But in the news this one you may have heard that Denver 956 01:13:10.439 --> 01:13:14.960 police And by the way, this is being picked up by other police departments. 957 01:13:15.479 --> 01:13:17.720 No more low level traffic violations. And they're not going to stop for 958 01:13:17.840 --> 01:13:23.720 expire tags. You're not going to be stopped for a headlight out. You're 959 01:13:23.760 --> 01:13:26.840 not going to be stopped for brake lights out. You're not going to be 960 01:13:27.079 --> 01:13:33.079 stopped for failure to signal, nothing like that. Okay, you're only going 961 01:13:33.159 --> 01:13:41.119 to be stopped for sigzagging, like under the influence, speeding, if you 962 01:13:41.279 --> 01:13:46.359 run a red light or stop signs, that's considered dangerous or reckless driving, 963 01:13:46.560 --> 01:13:55.039 careless driving, but no, see and stop basically where you're driving normal, 964 01:13:56.279 --> 01:14:00.399 but they stop you for something else. They will not do that any longer. 965 01:14:00.439 --> 01:14:08.399 And that includes you know, not you know, stopping so called suspicious 966 01:14:08.520 --> 01:14:14.359 people. And that's the way it is. So a lot of people like 967 01:14:14.520 --> 01:14:15.760 that. I mean, I guess I like it. I mean, why 968 01:14:15.800 --> 01:14:19.439 would you stop now? No, I'm all for stopping speeders, people running 969 01:14:19.479 --> 01:14:24.920 red lights and all that. Maybe reckless driving which would include tailgating or stuff. 970 01:14:25.319 --> 01:14:29.800 But you're not going to be stopped for minor violations. But Mark, 971 01:14:29.880 --> 01:14:31.079 I think if he's still there, he brought up the other day, I 972 01:14:31.159 --> 01:14:38.520 think he said. I think it was him who said, well, then 973 01:14:38.560 --> 01:14:43.319 why would you bother ever registering the car again? Because they're not going to 974 01:14:43.359 --> 01:14:45.399 stop you for expired plates? Yeah, that's what they say, man, 975 01:14:46.000 --> 01:14:48.680 And didn't you say that? Mark? Like, why bother spending all that 976 01:14:48.800 --> 01:14:53.479 money? I don't know why you would. It's crazy. They're not going 977 01:14:53.560 --> 01:14:56.039 to stop you for it. Well, I guess if you leave Denver they'll 978 01:14:56.079 --> 01:14:58.680 stop you still. It's just you know, well, no, but other 979 01:14:58.720 --> 01:15:01.039 police departments are creating I did Liberal Land, and you don't have to renew 980 01:15:01.079 --> 01:15:06.880 your plates now and then and anyway. That brings up the topic of auto 981 01:15:06.960 --> 01:15:14.520 insurance. It's not just Colorado, but all over the country auto insurance rates 982 01:15:14.560 --> 01:15:17.960 are up, big, big, big, big time, twenty six percent 983 01:15:18.560 --> 01:15:25.600 average, twenty six percent. Bob, have you noticed on any renewals on 984 01:15:26.159 --> 01:15:29.520 what you're paying for insurance? Now? Well, I'm such a good driver 985 01:15:29.600 --> 01:15:31.479 and I don't speak and don't get tickets, and so my rates haven't gone 986 01:15:31.479 --> 01:15:33.920 out that much. Are you sure? I'm just kidding? No, no, 987 01:15:34.199 --> 01:15:36.640 big, because even good driver, I mean just normal, they're going 988 01:15:36.760 --> 01:15:44.079 normally, they're going, they're going up and that's something now according to so 989 01:15:44.520 --> 01:15:47.359 you won't be pulled over, which is good for that. But did you 990 01:15:47.600 --> 01:15:53.800 know, now, this is what I find shocking. In the top ten 991 01:15:54.000 --> 01:15:58.560 most dangerous cities in Colorado, this is where I find shocking. Do you 992 01:15:58.720 --> 01:16:04.119 know what came in in the top ten? Greenwood Village really top ten in 993 01:16:04.199 --> 01:16:12.439 Colorado? Top ten dangerous or of crime crime city is dangerous according to statistics, 994 01:16:13.039 --> 01:16:19.840 the most dangerous property crimes Greenwood Village. Well, actually at ten is 995 01:16:19.960 --> 01:16:26.119 Trinidad. Nine is Greenwood Village, So I mean it's up there, but 996 01:16:26.600 --> 01:16:30.399 it's in the top ten. Do you know this is another look at look 997 01:16:30.439 --> 01:16:35.279 what's say loan Tree? Wow? Yeah, why is that? With murders 998 01:16:35.439 --> 01:16:42.840 and property crimes? Okay? And now we're down to Alamosa. But now 999 01:16:42.880 --> 01:16:48.279 we're getting worse as we go on. Aurora Lakewood is worse than Aurora. 1000 01:16:51.159 --> 01:16:57.000 It's the eighth most dangerous for property crimes. Okay, and then excuse me, 1001 01:16:57.680 --> 01:17:00.760 okay. And then we have Inglewood, by the way, their fourth 1002 01:17:00.840 --> 01:17:09.880 place for murders. I Ingwood such a wide area. Though Denver is not 1003 01:17:10.119 --> 01:17:15.880 the most dangerous city, but it's up there. I think it's fourth. 1004 01:17:15.119 --> 01:17:24.199 Pueblo is more dangerous than Denver. Sheridan more dangerous than Pueblo and Denver Sheridan. 1005 01:17:24.600 --> 01:17:30.159 What a small little sliver to be dangerous. That's it, Sheridan the 1006 01:17:30.319 --> 01:17:34.920 most dangerous place. How why is that? I mean you gotta be skewed 1007 01:17:34.960 --> 01:17:39.680 by percentages because it is such a small area. One or two things happen, 1008 01:17:39.760 --> 01:17:42.680 and all of a sudden they jump up to the top. Yeah, 1009 01:17:42.840 --> 01:17:45.920 because they're so simall. Maybe, but they go by they they go by 1010 01:17:46.039 --> 01:17:53.479 population. So who knows? Okay, So, Bob, someone wants to 1011 01:17:53.520 --> 01:17:59.159 know on plumbing water heaters, at what point does it pay? And who 1012 01:17:59.199 --> 01:18:02.239 should consider a constant flow water heater? And we talk about water heaters a 1013 01:18:02.279 --> 01:18:08.239 lot, so we call them instant. They're actually constant flow. Right now, 1014 01:18:08.279 --> 01:18:10.840 I have one. I love it. I have one too, I 1015 01:18:10.960 --> 01:18:13.119 love it. I've had them in my last two homes. I love them. 1016 01:18:13.560 --> 01:18:17.079 Okay, So when is it worth doing though? Really? Is there 1017 01:18:17.159 --> 01:18:20.600 a size or is there as far as an energy savings if you're looking to 1018 01:18:20.840 --> 01:18:26.760 reduce your electric bills or your gas bills and pay for it, it's it's 1019 01:18:26.840 --> 01:18:31.199 almost never makes sense. Oh it doesn't. No, Oh so then why 1020 01:18:31.359 --> 01:18:35.159 do you get it for? Endless supply? Endless supply? And and and 1021 01:18:35.319 --> 01:18:39.680 they are better for the environment because they're not you know, they're not using 1022 01:18:39.720 --> 01:18:42.840 it. That's interesting. You would say it doesn't necessarily pay you back, 1023 01:18:43.000 --> 01:18:48.680 right not with with with the math that I've done in Colorado. It would 1024 01:18:48.720 --> 01:18:51.800 take forever to pay it back. And they will last longer too, I 1025 01:18:51.880 --> 01:18:55.079 mean that's another thing you can say that. I mean, yeah, there's 1026 01:18:55.079 --> 01:18:58.800 no tank. You know, the tank's typically last een twelve years, you 1027 01:18:58.840 --> 01:19:02.520 know, if they're maintaining and eight maybe, but we're we're a tankless you 1028 01:19:02.600 --> 01:19:05.359 know, you'll get twenty so you'll double a lifespan out of it. So 1029 01:19:05.880 --> 01:19:09.199 a lot of people don't take you know, they'll look at double the cost 1030 01:19:09.239 --> 01:19:11.159 and say, well, man, that's twice as much I can get a 1031 01:19:11.239 --> 01:19:14.079 tank. Well, yeah, it's gonna last twice twice as long. So 1032 01:19:14.479 --> 01:19:16.159 in the long run, they don't cost you any more than a tank, 1033 01:19:16.359 --> 01:19:20.640 but it will take a long time to pay for itself. Now, and 1034 01:19:20.800 --> 01:19:24.720 if you do go with tanks, now they have the quick recovery tanks, 1035 01:19:24.720 --> 01:19:30.720 which means while you're using it they're so fast at recovering it that it doesn't 1036 01:19:30.800 --> 01:19:36.039 double the capacity, but it maybe adds what another twenty five to fifty it'll 1037 01:19:36.079 --> 01:19:40.880 double the capacity. It will, Yes, you actually will. So if 1038 01:19:40.880 --> 01:19:44.439 you have a fifty gallon tank, you could literally have the capacity of one 1039 01:19:44.520 --> 01:19:48.520 hundred galls because by the time you get down that fifty, the other fifty 1040 01:19:48.560 --> 01:19:54.159 has warmed up. Yep. Really yeah, well you that's almost like constant 1041 01:19:54.199 --> 01:19:57.800 flow, right, except you're keeping fifty warm all the time. Yep. 1042 01:19:58.119 --> 01:20:01.680 Those are Yeah, those are your your power event high recovery systems. And 1043 01:20:01.840 --> 01:20:04.520 again they're going to be quite a bit more expensive than and are they all 1044 01:20:04.640 --> 01:20:11.520 so hard to pay back as well. They are right again. Even when 1045 01:20:11.560 --> 01:20:17.079 it comes to furnace and air conditioning systems, yes, you will see savings 1046 01:20:17.159 --> 01:20:21.600 on your utilities. Sometimes it's significant savings. But if if you're looking for 1047 01:20:23.039 --> 01:20:27.640 the savings to pay offside the costs in Colorado, that's typically not the case 1048 01:20:27.720 --> 01:20:32.680 some other states where there's a higher demand for air conditioning or higher gas bills, 1049 01:20:33.199 --> 01:20:36.680 then you'll see, you know, a higher return. Oh, by 1050 01:20:36.720 --> 01:20:42.000 the way, I want to tell people, we have something that we call 1051 01:20:42.079 --> 01:20:45.760 the no wait time when you call three oh three Martino. So a lot 1052 01:20:45.800 --> 01:20:51.279 of people aren't necessarily available during the actual show to wait. So if you 1053 01:20:51.640 --> 01:20:55.800 call no matter when you have the problem twenty four to seven, three oh 1054 01:20:55.880 --> 01:21:01.760 three Martino, three oh three six two eight four six six, we will 1055 01:21:01.920 --> 01:21:04.479 line you up for a show. So that's what's cool. So you don't 1056 01:21:04.520 --> 01:21:08.600 have to wait, but please provide your number. A lot of people are 1057 01:21:08.680 --> 01:21:12.359 calling and they don't leave their number. That means another step we have to. 1058 01:21:13.479 --> 01:21:15.880 We have to like figure out what their number is, or they leave 1059 01:21:15.920 --> 01:21:19.079 an email or something. Just leave your number right off the bat and we 1060 01:21:19.199 --> 01:21:25.239 will call you back. Some people just leave a problem and a name and 1061 01:21:25.359 --> 01:21:30.439 that doesn't do us any good. The same with emailing us help at troubleshooter 1062 01:21:30.560 --> 01:21:33.199 dot com. You can email us as well and we will look at that, 1063 01:21:33.399 --> 01:21:36.239 but that has to be done as well with a number. We want 1064 01:21:36.279 --> 01:21:41.119 to be able to talk to you. So three oh three Martino three O 1065 01:21:41.279 --> 01:21:50.640 three six two seven eight four sixty six. Go with a sure thing Denver's 1066 01:21:50.720 --> 01:21:56.039 best roofer Excel Roofing dot com. You don't pay a cent until you're content, 1067 01:21:57.640 --> 01:22:00.960 wait time for a new insurance check up free, no obligation. In 1068 01:22:01.039 --> 01:22:06.279 comparison, call Compass Insurance paying too much your coverage at dozens of insurance companies 1069 01:22:06.399 --> 01:22:10.920 find out now three all three seven seven one help. You'll think you're his 1070 01:22:11.119 --> 01:22:15.039 only customer when you choose Frank durand the real estate Man dot com to list 1071 01:22:15.119 --> 01:22:18.560 your home with Remax Alliance three oh three nine two zero sixteen twenty two. 1072 01:22:23.560 --> 01:22:29.039 Hi Tom Martino, your troubleshooter three O three seven one three talk three oh 1073 01:22:29.119 --> 01:22:32.800 three seven one three eight two five five. We have bob logan with us 1074 01:22:32.840 --> 01:22:38.760 from plumb Line Services talking about plumbing, heating, cooling, electric and drains. 1075 01:22:39.159 --> 01:22:42.319 I also have some text questions I want to get to also You can 1076 01:22:42.399 --> 01:22:45.199 call us at any time at three oh three Martino. Leave a message and 1077 01:22:45.319 --> 01:22:49.640 we will get back to or three oh three seven one three talks seven one 1078 01:22:49.720 --> 01:22:55.359 three eight two five five. Somebody wants to know about Primeerica. Is it 1079 01:22:55.439 --> 01:23:00.920 a scammer a cult? You know Primeerica. It's not a scam. I 1080 01:23:00.000 --> 01:23:03.399 mean, by pure definition of a scam, a scam is something illegal. 1081 01:23:03.479 --> 01:23:09.199 It's not illegal, and they do have Now whether I would use Primeerica, 1082 01:23:09.239 --> 01:23:14.800 of course I personally wouldn't, but listen, here's what they are. They 1083 01:23:14.920 --> 01:23:18.720 used to be, and this is an offshoot years ago of Al Williams. 1084 01:23:18.800 --> 01:23:25.399 Do you remember the Al Williams Company. The Al Williams Company's whole deal back 1085 01:23:25.479 --> 01:23:30.600 in the day was to do away with whole life insurance by term insurance, 1086 01:23:30.880 --> 01:23:39.279 basically by term insurance, and then invest the rest. They're big on term 1087 01:23:39.399 --> 01:23:45.079 life insurance and it's pretty affordable, nothing really wrong with it. So then 1088 01:23:45.119 --> 01:23:49.920 they offer but now it's called Primeerica, and it is kind of like a 1089 01:23:50.840 --> 01:23:56.439 network marketing plan where you have people ahead of you on the totem pole and 1090 01:23:56.479 --> 01:24:00.159 all that. But it's not a pyramid, it's not illegal. And the 1091 01:24:00.319 --> 01:24:05.560 company goes back years, as I said to the Al Williams days, and 1092 01:24:05.880 --> 01:24:13.520 their main product is term life. Next they do investments opportunities like twenty five 1093 01:24:13.600 --> 01:24:23.039 dollars a month, but those are usually annuities, mutual funds, and educational 1094 01:24:23.159 --> 01:24:29.079 savings plans, not securities in the pure sense like playing the stock market. 1095 01:24:29.239 --> 01:24:30.720 Or they don't go to Schwab and have an account on there with you, 1096 01:24:31.920 --> 01:24:40.239 and then they do. They're in partnership with Rocket Mortgage and they do mortgages 1097 01:24:41.279 --> 01:24:46.479 and they'll hook you up there. They also have gotten into the auto and 1098 01:24:46.600 --> 01:24:51.319 home insurance, but again I would go to Compass if I want at home 1099 01:24:51.960 --> 01:24:58.000 and auto insurance. And then they have something else called prepaid legal services. 1100 01:24:58.760 --> 01:25:01.000 Now there are all kinds of pre paid legal services, and in all my 1101 01:25:01.239 --> 01:25:06.680 years of looking into these, I have never once found ever one worth anything. 1102 01:25:08.159 --> 01:25:11.880 It's just not worth it. And then they have identity theft protection, 1103 01:25:13.359 --> 01:25:17.920 and then they have home security systems. So really it's weird that it's like 1104 01:25:18.039 --> 01:25:26.119 they get into all of these services and then they send these people, these 1105 01:25:26.199 --> 01:25:30.760 representatives to school or you pay for your training to become one of them, 1106 01:25:31.600 --> 01:25:36.840 and then you start selling this array of products. It is a multi level 1107 01:25:36.960 --> 01:25:43.319 marketing strategy, So the representative recruits other people to sell these products and services. 1108 01:25:43.840 --> 01:25:46.399 So if you wanted to just buy one of these products or services, 1109 01:25:46.720 --> 01:25:50.159 most likely you're also going to be hit up to sell some of these products 1110 01:25:50.199 --> 01:25:54.279 and services. Now, again I'm not saying it's a scam, but I 1111 01:25:54.399 --> 01:25:58.800 think people I don't know to me, I think they're getting fed up with 1112 01:25:58.880 --> 01:26:02.239 these kinds of things because what they sometimes want is to just buy the product 1113 01:26:02.880 --> 01:26:11.680 and not have to be pitched on selling the products. But again, in 1114 01:26:11.760 --> 01:26:15.359 my opinion, term life insurance can be had better somewhere else. Investments certainly 1115 01:26:15.439 --> 01:26:19.960 could be. You know, I'd rather have somebody who's been doing it as 1116 01:26:20.239 --> 01:26:29.039 a lifetime advocation as opposed to a weekend warrior who's you know, recruiting other 1117 01:26:29.079 --> 01:26:31.640 people to be weekend warriors. And mortgages, of course, you know, 1118 01:26:31.680 --> 01:26:34.840 I'm not saying rocket mortgage is a bad thing, but obviously I would go 1119 01:26:34.960 --> 01:26:39.359 with a live and local lender. Home and auto insurance, I'd go with 1120 01:26:39.439 --> 01:26:43.960 Compass Insurance Group, pre paid Legal. I wouldn't bother with identity theft protection. 1121 01:26:44.119 --> 01:26:46.119 Listen, that's up to you. You know, I've not ever heard 1122 01:26:46.159 --> 01:26:51.760 of anyone getting paid on identity, identity theft protection, I mean, and 1123 01:26:51.880 --> 01:26:57.960 then home security. We've gotten a lot of complaints about Vivid, so really 1124 01:26:58.479 --> 01:27:00.680 I'll answer the question. Uh, no, they're not a scam, but 1125 01:27:00.800 --> 01:27:04.479 I wouldn't use them, And that's the way I feel. Three oh three 1126 01:27:04.800 --> 01:27:10.680 seven to one three talks seven one three eight two five five. Now somebody 1127 01:27:10.720 --> 01:27:16.000 else wants to know. Are there street legal vehicles that don't require a driver's 1128 01:27:16.079 --> 01:27:21.399 license? Well, I think those well, e bikes would come close, 1129 01:27:21.520 --> 01:27:25.640 right, But I believe that you for those scooters, though, you need 1130 01:27:25.720 --> 01:27:29.560 a license with those scooters, do you know, Mark, I think even 1131 01:27:29.600 --> 01:27:32.359 those little scooters you need a license. But not not a moped or an 1132 01:27:32.439 --> 01:27:35.760 e bike. You mean the electric scooters? Yeah? None, you know 1133 01:27:35.920 --> 01:27:39.560 the reg I don't know what you call them, the little vespas and stuff? 1134 01:27:39.640 --> 01:27:41.800 Right? Don't you need a license for those? Right? Yeah? 1135 01:27:41.800 --> 01:27:44.119 I think, yeah, I think you do. That's right. I think 1136 01:27:44.199 --> 01:27:47.840 there's a CC limit for when you need a license. I don't know if 1137 01:27:47.920 --> 01:27:51.520 that's true. Oh, you don't know about the CC limit. If there 1138 01:27:51.600 --> 01:27:55.920 is, I think I think at one point it was like forty nine ccs 1139 01:27:56.399 --> 01:27:59.880 or fifty and lower was okay, But I don't know if that's correct, 1140 01:28:00.119 --> 01:28:04.039 man, Okay, let me look it up here. But so, uh, 1141 01:28:05.119 --> 01:28:10.159 anyway, that the idea is e bikes. Now, although I don't 1142 01:28:10.199 --> 01:28:13.479 think you can do a lot of long range with e bikes for sure, 1143 01:28:14.239 --> 01:28:18.199 you know. And okay, here's one somebody asked, this is a true 1144 01:28:18.359 --> 01:28:24.479 true question I got. I can't. I love this quession, and I'm 1145 01:28:24.479 --> 01:28:26.920 going to give you a turn out of Mark. You first, Mark, 1146 01:28:27.319 --> 01:28:30.680 if you could tell the world one universal truth, what would it be? 1147 01:28:31.439 --> 01:28:35.760 Just one? Ket I don't even know what you mean by that. I 1148 01:28:35.840 --> 01:28:39.720 don't either. They just said a universal truth. In other words, I'm 1149 01:28:39.760 --> 01:28:44.039 always spouting off with people die, you will die there, I know. 1150 01:28:44.159 --> 01:28:46.479 But but I mean, but what how is that going to enhance anyone's life? 1151 01:28:46.560 --> 01:28:50.680 What I mean is something that will Although they didn't say that, Mark, 1152 01:28:50.760 --> 01:28:54.880 they did say just one universal truth, So I guess technically or correct, 1153 01:28:55.119 --> 01:28:58.840 Bob, what would you what would you say as a universal truth? 1154 01:29:00.119 --> 01:29:01.000 Hold on, I'm sorry, there you go, bro. My mine's got 1155 01:29:01.039 --> 01:29:04.359 to come from my faith, because without Jesus, everything on this earth is 1156 01:29:04.359 --> 01:29:10.119 irrelevant. Okay, Okay, Now, if I wanted to get philosophical about 1157 01:29:10.159 --> 01:29:13.560 life itself and because I would go where you go. But let's let's talk 1158 01:29:13.560 --> 01:29:18.840 about this. I would say also that really and this, I really believe 1159 01:29:18.920 --> 01:29:25.680 in the long run, what you put in is what you get out. 1160 01:29:26.439 --> 01:29:30.399 That's with everything. That's with food, that's with health, that's with life, 1161 01:29:31.000 --> 01:29:34.840 that's with work. Don't you think over the long run, I mean, 1162 01:29:34.920 --> 01:29:40.439 what you put in is what you get out. I don't know. 1163 01:29:40.520 --> 01:29:45.600 I mean, I you know, so Marx though it was Marx. I 1164 01:29:45.640 --> 01:29:47.319 think everyone will have the T shirt. Everyone dies. That's a good one. 1165 01:29:49.000 --> 01:29:53.439 Come up with one, dragon, Come on, man, you don't 1166 01:29:53.479 --> 01:29:57.920 get not to come up with on a universal truth? Come on, dragon, 1167 01:29:58.680 --> 01:30:03.479 a universal truth? Or is he hitting universal truth? Kelly's dislike for 1168 01:30:03.720 --> 01:30:12.279 chocolate is just inhuman that's a universal truth, a universal truth. There are 1169 01:30:12.359 --> 01:30:15.279 so many universal truths too, like okay, no, no, not, 1170 01:30:15.479 --> 01:30:19.079 that's not a truth. But if you had to, if you had to 1171 01:30:19.239 --> 01:30:25.920 make people do something, okay, what mine would be, don't be on 1172 01:30:26.000 --> 01:30:29.439 a cell phone and workout at the gym while you're on a machine. The 1173 01:30:29.520 --> 01:30:34.079 other one would be, there's one that just bugs the living crap out of 1174 01:30:34.119 --> 01:30:38.239 me. In fact, this whole day has been what bugs me. Okay, 1175 01:30:38.560 --> 01:30:40.720 you know what. We used to have a segment called what chafes your 1176 01:30:40.760 --> 01:30:43.840 rear? So call me about that. What chafes your rear? You know 1177 01:30:43.920 --> 01:30:55.800 what mine is? Why can't people park between the lines? Just I? 1178 01:30:56.520 --> 01:30:59.079 Have you ever had it? Where once too far over this way, and 1179 01:30:59.119 --> 01:31:00.039 the other one's too far over that way. You can't fit in there, 1180 01:31:00.039 --> 01:31:03.560 and there's a perfectly good parking space. Have you ever had it? Sometimes? 1181 01:31:03.560 --> 01:31:06.000 I guess so pissed off, I just pull in anyway and I climb 1182 01:31:06.039 --> 01:31:13.960 out the back. But really, I'm thinking, can't you just park between 1183 01:31:14.600 --> 01:31:17.279 the lines? I don't know, man, I might be signed sounding like 1184 01:31:17.399 --> 01:31:21.439 Biden today. I don't know. I don't mean to, but park between 1185 01:31:21.479 --> 01:31:27.039 the damn lines. So what is your universal truth? Or what would you 1186 01:31:27.279 --> 01:31:30.479 like to tell people to do? Give me one thing? One thing? 1187 01:31:30.960 --> 01:31:34.920 Park between the lines is mine? How about another one? How about another 1188 01:31:34.960 --> 01:31:39.319 one? Come up with something that if you could, if you were king 1189 01:31:39.479 --> 01:31:43.319 or dictator of the world, what would it be? Come on to got 1190 01:31:43.439 --> 01:31:48.560 to be something? Okay, how about this? Don't don't no, I'm 1191 01:31:48.600 --> 01:31:53.439 not gonna do it. Never mind, I don't care. I have seen 1192 01:31:54.560 --> 01:31:59.239 Okay. Instagram is being over used now by the way because now I'm getting 1193 01:31:59.479 --> 01:32:02.000 now I see Instagram shots. I swear to God, that's nothing more than 1194 01:32:02.439 --> 01:32:09.840 I'm on my way to the supermarket. All right, that's it. Okay, 1195 01:32:10.199 --> 01:32:15.079 I'm on my way to work. Feeling good today. I've seen some 1196 01:32:15.279 --> 01:32:20.680 that say, what's up now? Now? Okay? Is that? Okay? 1197 01:32:20.840 --> 01:32:24.800 Never mind? I guess I could just not read them right. Three 1198 01:32:24.920 --> 01:32:28.199 oh three seven one three eight two five five. By the way, waterpros 1199 01:32:28.239 --> 01:32:32.600 dot net has whole house water systems for softening thirty four hundred bucks fully installed. 1200 01:32:32.920 --> 01:32:35.359 You know, I did an experiment. I told people this and they 1201 01:32:35.399 --> 01:32:39.520 don't believe me. And Bob, I know you guys do water too, 1202 01:32:39.560 --> 01:32:44.039 But water pros three oh three eight six two five five five four soft water, 1203 01:32:44.119 --> 01:32:46.600 Bob, I wanted to tell you some I did an experiment and wash 1204 01:32:46.720 --> 01:32:51.439 clothes in a washing machine without soap and it gets them clean. You know, 1205 01:32:51.600 --> 01:32:56.800 soft water is an amazing thing. It is because and I figured out 1206 01:32:56.800 --> 01:33:02.640 why they take the minerals down so and then I'm on a molecular level. 1207 01:33:02.840 --> 01:33:09.039 What I mean is it's an empty water, meaning so it has the capacity 1208 01:33:09.199 --> 01:33:15.640 to draw out and to sustain and to suspend dirt and all that, but 1209 01:33:15.800 --> 01:33:19.479 it really does work. Now I'm wondering, though, and I'm gonna do 1210 01:33:19.600 --> 01:33:26.760 some more experimenting. Could you literally not use detertion? I really mean that, 1211 01:33:26.800 --> 01:33:30.680 but I'm not kidding. I have taken bloodstains out with your soft water 1212 01:33:30.520 --> 01:33:35.119 purified soft water. I'm serious. It is a remarkable thing, and I'm 1213 01:33:35.159 --> 01:33:38.720 wondering if, anyway, if anyone else has noticed that. Anyway, we 1214 01:33:38.840 --> 01:33:47.039 got more coming up on the Troubleshooter Show. Go with a sure Thing Denver's 1215 01:33:47.079 --> 01:33:51.399 Best roofer Excel Roofing dot com. You don't pay a cent until you're content. 1216 01:33:55.800 --> 01:33:59.319 Time for an insurance check up free, no obligation in comparison, call 1217 01:33:59.439 --> 01:34:03.199 Compass in insurance paying too much your coverage at dozens of insurance companies find out 1218 01:34:03.239 --> 01:34:06.319 now three all three seven to seven to one help. You'll think you're his 1219 01:34:06.520 --> 01:34:11.439 only customer when you choose Frank durand the real estate Man dot com to list 1220 01:34:11.520 --> 01:34:15.920 your home with Remax Alliance three all three nine two zero sixteen twenty two. 1221 01:34:24.640 --> 01:34:30.960 By the way, did you know there's a time traveler on TikTok Yep? 1222 01:34:31.119 --> 01:34:35.560 He claims to be a time traveler. I just thought you'd like to know 1223 01:34:35.680 --> 01:34:42.159 that from twenty six seventy one, and he's predicted a bunch of disasters, 1224 01:34:42.279 --> 01:34:48.439 but not one of them so far has come true. He warned of twin 1225 01:34:48.560 --> 01:34:55.279 planets crashing into Earth. Didn't happen, extraterrestrial visitors that haven't happened, World 1226 01:34:55.359 --> 01:35:00.640 Works three that didn't happen. Now he's saying there's going to be an earthquake 1227 01:35:01.760 --> 01:35:11.560 of epic proportions and it'll strike in Houston, Texas first. But so far 1228 01:35:11.720 --> 01:35:16.640 nothing. His record is zero, but we'll I think maybe he just keeps 1229 01:35:16.720 --> 01:35:20.560 trying and he figures out. By the way, on a serious note, 1230 01:35:20.600 --> 01:35:27.520 here, on a serious note, the question about getting a license. I 1231 01:35:27.600 --> 01:35:32.319 did find out for motor vehicles, Mark there is a cc limit. So 1232 01:35:33.279 --> 01:35:44.319 if you have a motor vehicle self propelled engine less than fifty ccs or an 1233 01:35:44.399 --> 01:35:50.800 electric motor less than six horsepower or forty four or four and seventy six watts 1234 01:35:53.439 --> 01:35:58.520 with a maximum speed of not over forty miles an hour, my god, 1235 01:35:59.000 --> 01:36:01.960 Well, but you can drive without a license, so that's not bad. 1236 01:36:02.199 --> 01:36:09.319 Fifty ccs or six horse power, Now that's six horse powers for electric right, 1237 01:36:09.680 --> 01:36:13.880 I think the way I'm reading this, they must have a maximum speed 1238 01:36:14.199 --> 01:36:20.079 of forty and that's what you so you can drive, but you still need 1239 01:36:20.159 --> 01:36:24.079 to register them to drive them on the street. I didn't ask that, 1240 01:36:24.199 --> 01:36:27.359 damn it. I just asked about a driver's license. So I'll ask that 1241 01:36:27.479 --> 01:36:32.079 next. So an electrical now listen to this. You can have a mopeed, 1242 01:36:32.159 --> 01:36:39.479 a segue or what they call non there are two wheel systems, non 1243 01:36:39.560 --> 01:36:45.800 tandem wheels with electric propulsion, so I mean that sounds specifically like a segue. 1244 01:36:45.920 --> 01:36:49.720 But the other insurance as well. There's other things like mark those There 1245 01:36:49.800 --> 01:36:55.239 are these tires that you stand on that's, lack of a better word, 1246 01:36:55.560 --> 01:36:59.239 like a unicycle anyway, I don't know. Then they have off you can 1247 01:36:59.319 --> 01:37:02.600 actually drive a farm tractor in the country on roads for a limited time without 1248 01:37:02.640 --> 01:37:08.239 a driver's license. Bicycles and e bikes we know that, and then motorized 1249 01:37:08.279 --> 01:37:14.119 wheelchairs. Okay, so those are things now as far as registration, I 1250 01:37:14.199 --> 01:37:16.159 don't know about that, actually I don't. I mean I'm looking only in 1251 01:37:16.239 --> 01:37:19.760 the driver's section. I'm not looking in the vehicle section. Where would you 1252 01:37:19.920 --> 01:37:24.039 drive it if you didn't have a driver's license, Because you couldn't drive those 1253 01:37:24.079 --> 01:37:27.399 things on a sidewalk no, No, that's what I'm saying. You can 1254 01:37:27.560 --> 01:37:30.840 drive it on the streets without a driver's license, but they're not going to 1255 01:37:30.880 --> 01:37:33.079 pull you over for not having a registered Well, I didn't know that. 1256 01:37:33.319 --> 01:37:38.880 That's the part I got to look up. Okay, so that's the part. 1257 01:37:38.920 --> 01:37:42.760 Because I'm only in the section of the DMV, they only pulled up 1258 01:37:42.800 --> 01:37:45.920 the driving requirements. Deputy Doc, you have a follow up on one of 1259 01:37:46.000 --> 01:37:49.880 these things. Go ahead, Doc, what's happening? Bro Okay? Remember 1260 01:37:49.960 --> 01:37:54.720 Mari? Oh my god, yes I do. Let's let let me recap 1261 01:37:54.840 --> 01:37:59.119 this. Listen. I think you're wrong on this advice. Man. I 1262 01:37:59.199 --> 01:38:03.079 think you have to have a license for a scooter. You do, but 1263 01:38:03.279 --> 01:38:09.479 under fifty c they say under fifty CC you don't. I think you're reading 1264 01:38:09.520 --> 01:38:12.159 it wrong, man. Okay, all right, look it up for me 1265 01:38:12.239 --> 01:38:15.000 then and see what I'm if I'm trying to do it all on the earth. 1266 01:38:15.199 --> 01:38:19.239 If it's over fifty ccs, you have to have a motorcycle license, 1267 01:38:19.680 --> 01:38:25.680 But if it's under fifty ccs you still have to have a driver's license. 1268 01:38:27.119 --> 01:38:30.560 Does it say that that's what I'm reading? Hoh, Because this says. 1269 01:38:31.000 --> 01:38:35.479 Here's what it says. While you must have a valid motorcycle license to ride 1270 01:38:35.479 --> 01:38:41.000 a scooter with an engine of fifty cc or larger. You don't need a 1271 01:38:41.079 --> 01:38:45.399 special license for a moped. To operate a moped in Colorado, you only 1272 01:38:45.600 --> 01:38:51.479 need a valid basic driver's license. Your moped must be registered as well. 1273 01:38:53.479 --> 01:38:56.640 In this one, I'm looking at the law I'm looking at, by the 1274 01:38:56.680 --> 01:39:00.439 way, is CRS forty two. I don't know which one you're looking at. 1275 01:39:00.680 --> 01:39:02.239 And I'm not disagreeing with you because I'm trying to do this while I'm 1276 01:39:02.279 --> 01:39:06.199 on the air, but it's look are you looking up? Forty two dash 1277 01:39:06.279 --> 01:39:13.600 two dash one oh one. No, I'm actually on the will Height law 1278 01:39:13.720 --> 01:39:16.680 firm, which is a big, you know law firm in Colorado. No, 1279 01:39:16.800 --> 01:39:20.640 I understand. Let's see driving the wrong vehicle clear, I'm trying to 1280 01:39:20.760 --> 01:39:26.880 see this here. I don't Yeah, they this may have been an old 1281 01:39:27.000 --> 01:39:30.319 l I don't know. I think it's forty two dash too, dash one 1282 01:39:30.399 --> 01:39:35.920 oh one. Okay. Anyway, So in any case, a doc Marina 1283 01:39:36.600 --> 01:39:43.800 she had a VRBO and had problems, then went to a hotel Monarch said, 1284 01:39:44.720 --> 01:39:47.279 you know, she switched to mon Oarch hotel. They they rented her 1285 01:39:47.319 --> 01:39:49.760 a place. Then said you're gonna have too many people. We can't have 1286 01:39:49.920 --> 01:39:56.279 you do it. And then she she's just basically upset because she says she's 1287 01:39:56.600 --> 01:40:00.359 running out of time and they couldn't give her a good reason why she couldn't 1288 01:40:00.359 --> 01:40:05.279 have thirty to fifty people up in that penthouse. But they said, listen, 1289 01:40:05.399 --> 01:40:10.159 that's just the way it is. There's too many people. That's true, 1290 01:40:10.239 --> 01:40:15.119 Tom. And you know, unfortunately, her wedding is in July, 1291 01:40:15.359 --> 01:40:20.479 which is really tough to get a place this close to an event. Did 1292 01:40:20.560 --> 01:40:26.319 you call Monarch, doc? I called three different people at Monarch. I 1293 01:40:26.439 --> 01:40:31.800 called the director of sales. I called the general manager something else. I 1294 01:40:31.880 --> 01:40:36.000 feel her title was all right, fine, None of them ever got back 1295 01:40:36.039 --> 01:40:45.319 to me. All right, but the good news, doc, or you 1296 01:40:45.680 --> 01:40:48.960 your fate? You're fading in and out. I'm not sure that you or 1297 01:40:49.079 --> 01:40:51.960 is that the phone could be both? No, you should be okay? 1298 01:40:53.079 --> 01:40:57.159 Now, all right, go ahead anyway, So I got a text that 1299 01:40:57.399 --> 01:41:01.199 she was able to get some She's going to be able to do it to 1300 01:41:01.279 --> 01:41:06.439 be Amerastar, which is right across the street. So very cool. But 1301 01:41:06.920 --> 01:41:14.520 here's the thing. She thinks she may have who lost her deposit with the 1302 01:41:14.600 --> 01:41:18.199 caterer because I think amerasar On is going to have it catered. So I 1303 01:41:18.319 --> 01:41:24.359 told her, once everything is done, if she doesn't get her refund from 1304 01:41:24.399 --> 01:41:27.520 the caterer, I think I'm going to call them and tell them. Look, 1305 01:41:27.840 --> 01:41:30.079 it's you know, it's a month and a half in advance. There's 1306 01:41:30.119 --> 01:41:34.680 no reason why if they didn't buy anything, Doc, you know what that's 1307 01:41:34.840 --> 01:41:39.640 true? I mean, but for all we know they did reserve. We 1308 01:41:39.720 --> 01:41:44.279 don't know. I mean, obviously people can have cancelation fees and all of 1309 01:41:44.399 --> 01:41:48.439 that crap, and they could say maybe they turned down other people on that 1310 01:41:48.800 --> 01:41:53.279 date, and we'd have to take him at their word. But normally, 1311 01:41:53.800 --> 01:41:57.640 you know, if you didn't lose anything, why not, right, So 1312 01:41:57.800 --> 01:42:01.399 I say, once everything is set with you, marasar I'll give the caterer 1313 01:42:01.479 --> 01:42:08.399 call. And also we got a call from Jeff about Stone Cloud construction. 1314 01:42:09.000 --> 01:42:11.119 All right, hold on a second, if you could, Doc, I 1315 01:42:11.199 --> 01:42:15.119 gotta take this break, and I know Dragon is gonna kick my ass. 1316 01:42:15.159 --> 01:42:27.439 I bite on. So right after this, Hi, Tom Marts. You 1317 01:42:27.520 --> 01:42:30.600 know here three oh three seven to one three talks seven on three eight two 1318 01:42:30.680 --> 01:42:32.920 five five, So Deputy Talk was on the phone. Quick, Doc, 1319 01:42:33.279 --> 01:42:39.760 you had another update. What is it? Yeah, Jeff called about stone 1320 01:42:39.800 --> 01:42:46.920 Cloud construction and which one was that? Uh? Is Jeff the stone Cloud 1321 01:42:47.319 --> 01:42:56.359 construction? Is this about the Is this about the solar the solar system? 1322 01:42:56.479 --> 01:43:00.800 No, it's about damage damage to his property when they did some work next 1323 01:43:00.920 --> 01:43:05.520 door. Okay, gotcha, yep, what's going on? Well again, 1324 01:43:05.640 --> 01:43:12.800 I tried two people two times. They goosed him and they won't call me 1325 01:43:12.920 --> 01:43:17.640 back. So we have to put stone Clouds Instruction on the semi sleeze list. 1326 01:43:18.840 --> 01:43:21.279 Okay, So when did that call come in from Jeff? Do you 1327 01:43:21.359 --> 01:43:28.159 remember? Probably about a week and a half ago. Okay, I have 1328 01:43:28.279 --> 01:43:30.239 one Jeff here. I didn't find it, but I will find it. 1329 01:43:30.399 --> 01:43:35.840 And stone Cloud just completely they're they're not returning any calls. Nope, and 1330 01:43:35.920 --> 01:43:41.319 they go and they just ghosting Jeff as well. Go with a sure thing 1331 01:43:41.479 --> 01:43:45.880 Denver's Best roofer Excel roofing dot com. You don't pay a cent until you're 1332 01:43:45.960 --> 01:43:51.880 content. Time for an insurance checkup free, no obligation. In comparison, 1333 01:43:53.039 --> 01:43:58.119 call Compass insurance paying too much your coverage at dozens of insurance companies find out 1334 01:43:58.159 --> 01:44:00.680 now three all three seven seven to one. Help You'll think you're his only 1335 01:44:00.800 --> 01:44:04.359 customer. When you choose Frank durand the real estate man dot com to list 1336 01:44:04.439 --> 01:44:09.840 your home with Remax Alliance three oh three nine two zero sixteen twenty two. 1337 01:44:11.079 --> 01:44:23.520 Yeah, ripped up news, need advice? Who you don't have? Come 1338 01:44:23.720 --> 01:44:30.479 running just as fast as we can. Shooter's gonna help coming man, This 1339 01:44:30.159 --> 01:44:36.279 is the Troubleshooter Show. No Tom Martino, Hi Tom Martino here? Three 1340 01:44:36.359 --> 01:44:41.640 O three seven one three talk seven one three eight two five five. What's 1341 01:44:41.720 --> 01:44:44.439 on your mind today? How can we help you? Got a lot going 1342 01:44:44.520 --> 01:44:48.600 on at three oh three seven one three talk three oh three seven one three 1343 01:44:48.760 --> 01:44:55.359 eight two five five Stone Cloud Construction. I want to start out with a 1344 01:44:55.479 --> 01:44:58.520 new member of the sleeves we're gonna have. I haven't posted that yet, 1345 01:44:58.560 --> 01:45:01.399 but I will. Now let me tell you this guy lives in Washington Park 1346 01:45:01.479 --> 01:45:09.159 and they came and they were building a home. They're called infill projects where 1347 01:45:09.199 --> 01:45:12.439 they buy houses, knock them down, put up a new one. And 1348 01:45:12.560 --> 01:45:15.159 they were knocking down a house and did damage to his and they have stonewalled 1349 01:45:15.159 --> 01:45:20.399 them completely. Now I want to say something though, and this is really 1350 01:45:20.640 --> 01:45:26.560 something I want to stress. I'm not sure they're completely liable. To him 1351 01:45:27.960 --> 01:45:31.000 for his house damage. But the fact that they stonewalled them completely is kind 1352 01:45:31.039 --> 01:45:36.680 of weird. And here's what I mean by that. If you have an 1353 01:45:36.680 --> 01:45:42.640 old house and it's not structurally sound, but you don't know that yet, 1354 01:45:43.600 --> 01:45:48.520 and they happen to do normal demolition to build a house, and that normal 1355 01:45:48.640 --> 01:45:57.000 demolition creates normal vibrations, and you know things like that, and your house 1356 01:45:57.119 --> 01:46:05.640 simply under the pressure cracks, that's not necessarily their fault. There's a fine 1357 01:46:05.760 --> 01:46:16.079 line between causation and negligence. You could cause something without being negligent. For 1358 01:46:16.199 --> 01:46:21.920 example, Bob, if you guys were putting in a sewer for somebody a 1359 01:46:23.000 --> 01:46:27.359 drain line and you have a backo out there, back hoos makes some vibrations 1360 01:46:27.399 --> 01:46:34.680 stuff. Yes, if it destroyed the old sewer line in the neighbor's yard, 1361 01:46:35.119 --> 01:46:39.439 I don't know, because it's old clay, I'm giving it maybe a 1362 01:46:39.520 --> 01:46:45.840 stupid example. But something where normal activity destroyed it, then there's no negligence. 1363 01:46:45.960 --> 01:46:50.279 There could be causation, but no negligence. There are times, for 1364 01:46:50.520 --> 01:46:58.560 example, a roofing company will have we'll be doing a replacement roof, and 1365 01:46:58.800 --> 01:47:02.359 the roofing supplier will come and stock the roof. Do you know what that 1366 01:47:02.479 --> 01:47:06.680 means? That means they take the material and they take it off a palette 1367 01:47:06.680 --> 01:47:10.720 and put a pile of it on the roof. What if they did that 1368 01:47:10.840 --> 01:47:16.079 and it fell through the roof, that's not necessarily the supplier's fault or the 1369 01:47:16.159 --> 01:47:20.640 roof's fault. Right if the decking was bad, so causation. So I 1370 01:47:20.640 --> 01:47:25.279 would say in this case they might be liable, but maybe not. I 1371 01:47:25.359 --> 01:47:30.960 mean, did they do anything negligent? Now, by the way, speaking 1372 01:47:30.039 --> 01:47:34.079 of that, though, there are plenty of times I think people are negligent 1373 01:47:34.239 --> 01:47:38.960 or times that people should be called out. Now, let's talk about this 1374 01:47:39.159 --> 01:47:42.560 one. As far as recent sleeves for gays, I haven't put up yet. 1375 01:47:43.840 --> 01:47:48.479 This one landscape or so Co Landscaping, Mike Sexton a year ago took 1376 01:47:48.520 --> 01:48:00.439 a deposit and totally totally ghosted them. And that is Mike Sexton so Co 1377 01:48:00.159 --> 01:48:08.279 Landscaping. Okay, never start, never did the job. Okay, Now 1378 01:48:08.359 --> 01:48:13.800 he took fifty seven hundred bucks. That guy's a thief, Mike Sexton. 1379 01:48:13.880 --> 01:48:20.960 Here's another one. This real estate broker recommended a painter to a client. 1380 01:48:23.119 --> 01:48:30.880 His name is Reese Houghton, our h Painting took eighteen hundred bucks, never 1381 01:48:31.039 --> 01:48:35.600 did the job. Reese Houghton h O U G H T O N. 1382 01:48:36.079 --> 01:48:39.840 The reason I'm saying this, I'm hoping you're going to google all these or 1383 01:48:39.960 --> 01:48:44.199 go find him and let him know you heard about him. Okay, So 1384 01:48:44.680 --> 01:48:49.920 having know that, look up so Co Landscaping, look up Mike Sexton, 1385 01:48:51.000 --> 01:49:00.279 or we can go to Reese Houghton r H Painting and what else. I'm 1386 01:49:00.319 --> 01:49:05.439 looking now just specifically for sleeve because we come across so many that I talk 1387 01:49:05.479 --> 01:49:10.720 about on the show, but I haven't yet had a chance to put them 1388 01:49:10.800 --> 01:49:15.279 up. How about this one. This one is going to go up. 1389 01:49:15.680 --> 01:49:18.159 This is Valor Roofing. We've talked about them now. They don't think they're 1390 01:49:18.159 --> 01:49:24.319 sleeves. They think they're righteous people, but they're not. Valor has refused 1391 01:49:24.760 --> 01:49:29.399 to make right on the solar system and one solar. They suck. Both 1392 01:49:29.479 --> 01:49:35.600 of them suck. Okay, Valor Roofing sucks, and so does one Solar. 1393 01:49:38.079 --> 01:49:40.560 Do not deal with these people. I'm telling you that right now. 1394 01:49:41.520 --> 01:49:46.800 In fact, I've had multiple problems about Valor dealing with one Solar, multiple 1395 01:49:48.199 --> 01:49:54.760 and Hoffman Weber. I did put those up on the site. Hoffman Weber. 1396 01:49:54.920 --> 01:49:57.159 Yeah, let me take that one down, be I mean, not 1397 01:49:57.239 --> 01:50:00.560 put it, take it down. But it's been listed already, and they 1398 01:50:00.840 --> 01:50:05.640 suck hoff and Weber and then we have Let me do another one here. 1399 01:50:08.319 --> 01:50:16.680 Brian Williams, an electrician. He took thirty nine hundred bucks. Nothing. 1400 01:50:18.560 --> 01:50:26.359 Brian Williams, the Denver electrician. Mister Slee's bucket. God, there's so 1401 01:50:26.600 --> 01:50:32.279 many. Let me tell about this one. Alexander Cruz Cruise restoration. They 1402 01:50:32.439 --> 01:50:40.079 pay twenty grand up front. Nothing, think about this? God, is 1403 01:50:40.159 --> 01:50:47.920 this pissing me off? How about Total Energy Solutions another solar system put twenty 1404 01:50:48.039 --> 01:50:57.039 eight grand down nothing, that's bob. Does it astound you that people get 1405 01:50:57.079 --> 01:51:00.880 away with this thievery? It does not, because they don't get prosecuted. 1406 01:51:00.199 --> 01:51:04.159 They don't, and then they just open a business under a different name and 1407 01:51:04.279 --> 01:51:10.760 they do it again. Steve Rule Rules Solutions thirty two grand, they paid 1408 01:51:10.760 --> 01:51:19.239 eleven up front. Lousy job ghosted they What he did was he poured the 1409 01:51:19.359 --> 01:51:27.880 concrete pad. She paid another ten grand, then he ghosted her. Gosh, 1410 01:51:28.239 --> 01:51:30.880 dang it, I'm sad when I go through these. These haven't been 1411 01:51:30.920 --> 01:51:39.760 put up yet. How about Champion Windows They have gone to hell. Champion 1412 01:51:39.800 --> 01:51:45.279 Windows have gone to hell. Yep, Champion, that's right, paid them 1413 01:51:45.439 --> 01:51:54.560 got nothing. Champion used to be a great company. How about this one 1414 01:51:55.680 --> 01:52:02.600 a patio door and put down? And this was Oh this is another Champion, 1415 01:52:02.800 --> 01:52:09.600 another one. By god, Champion has taking money and just not doing 1416 01:52:09.640 --> 01:52:14.560 the job. Then we have another one. This is Sam the concrete Man. 1417 01:52:15.119 --> 01:52:17.600 Years ago, Sam the Concrete Man, which is a franchise, We 1418 01:52:17.760 --> 01:52:24.960 had one of them on our referral list. This guy paid sixteen grand nothing, 1419 01:52:26.760 --> 01:52:34.520 sixteen thousand dollars. Here's another one, Creative Windows, Mark Castro ten 1420 01:52:35.000 --> 01:52:44.680 eight hundred dollars put down fifty four hundred nothing. Oh my god, I 1421 01:52:44.880 --> 01:52:53.600 can't believe how many there are. How about Lakewood Collision seven grand, no 1422 01:52:53.800 --> 01:53:06.560 work. How about this one? This is Lauren Lauren Hogo boom. It's 1423 01:53:06.680 --> 01:53:15.079 called first contractor, thirteen hundred dollars no work. Were actually seventeen hundred. 1424 01:53:16.600 --> 01:53:23.439 This was another contractor. So she's got ripped off by two. And we 1425 01:53:23.680 --> 01:53:30.000 have yet another one to hire an electrician. And that one was called James. 1426 01:53:31.079 --> 01:53:34.079 Wait wait no, never, wony no, that's no wait wait wait 1427 01:53:34.079 --> 01:53:40.399 wait wait, private detective did oh okay, this private detective took twenty five 1428 01:53:40.520 --> 01:53:47.279 hundred bucks and did nothing. His name is James Albi Metro Intelligence Agency. 1429 01:53:49.079 --> 01:53:53.840 I could go on and on, folks. I mean these are just recent 1430 01:53:54.039 --> 01:54:01.319 ones from this year Slee's buckets extraordinary that have done nothing for people. When 1431 01:54:01.359 --> 01:54:05.520 you hear people on this show, you need to spread the word. And 1432 01:54:05.600 --> 01:54:10.359 of course we're going to eventually listen them at Sleavesbrigade dot com. And I've 1433 01:54:10.399 --> 01:54:15.159 been a little deficient mark unlisting these man now, Bob Logan during the break 1434 01:54:15.279 --> 01:54:20.520 ass are there any commercially available drones that carry people? Wouldn't that be nice? 1435 01:54:21.319 --> 01:54:25.000 You know, drones are going to put helicopters right out of business. 1436 01:54:25.520 --> 01:54:30.439 I mean, why would anyone have the complication and maintenance and all of that 1437 01:54:30.720 --> 01:54:36.039 crap of a helicopter when you can have a drone you sit in and basically 1438 01:54:36.279 --> 01:54:42.359 take off, fly around, and land with virtually no skill needed, and 1439 01:54:42.479 --> 01:54:45.439 in fact, you can program it easily to land and take off. And 1440 01:54:45.920 --> 01:54:53.399 the only thing I can think of is why they're not so much available is 1441 01:54:53.520 --> 01:55:00.119 that I believe that the auto rotation capability or when the engine quits where they 1442 01:55:00.199 --> 01:55:02.880 go and what they do, they they'd have to put some kind of parachute 1443 01:55:02.960 --> 01:55:06.479 system on it. I think for the whole vehicle, like they want serious 1444 01:55:06.520 --> 01:55:10.800 aircraft, and then you have, in my opinion, the perfect vehicle. 1445 01:55:11.119 --> 01:55:15.279 I don't see how anything comes close to these, but I looked it up 1446 01:55:15.800 --> 01:55:23.079 and there are actual people drones available that can carry people. Thirteen Passion or 1447 01:55:23.159 --> 01:55:30.520 drones either under development or being sold. Work Horse Surefly was made back in 1448 01:55:30.640 --> 01:55:35.720 twenty seventeen and they have a lot of attention. They're not plentiful, but 1449 01:55:35.800 --> 01:55:41.119 they have them. There's another one called e hang Onet eighty four. But 1450 01:55:41.239 --> 01:55:45.079 I wonder though I think this is gonna be weird. You're not going to 1451 01:55:45.159 --> 01:55:48.159 need a pilot's license yet because they don't even have. They have nothing to 1452 01:55:48.560 --> 01:55:53.000 compare it to. And I don't know where you fly it out if you 1453 01:55:53.039 --> 01:55:56.319 can fly it out of your damn backyard. The FAA is going to got 1454 01:55:56.399 --> 01:56:00.359 to get involved. I mean they've gotten involved with drones that are on a 1455 01:56:00.079 --> 01:56:08.199 UAV unmanned aircraft, but as far as these drones that can carry people, 1456 01:56:08.840 --> 01:56:14.439 I don't think they've yet begun to to tackle this. Oh, Uber elevate 1457 01:56:14.680 --> 01:56:21.640 Uber looking at one for people, and they are looking at Uber is developing 1458 01:56:23.520 --> 01:56:30.199 an on demand aviation service of a drone that will pick you up and drop 1459 01:56:30.279 --> 01:56:34.439 you off. And then there's another one called Innovation City air Bus. I 1460 01:56:34.680 --> 01:56:41.920 didn't realize there were this many, this many being developed for carrying people. 1461 01:56:42.479 --> 01:56:45.319 So I see an end to the helicopters altogether. I mean, I mean 1462 01:56:45.439 --> 01:56:47.800 I can't, well, not really, I mean, I imagine if you 1463 01:56:47.840 --> 01:56:51.479 want to go really fast or some helicopters that they would have to use. 1464 01:56:54.399 --> 01:56:58.239 But think about it. Right now, about half of the helicopter's missions have 1465 01:56:58.279 --> 01:57:02.600 been already taken by drones, automatic drones, a pipeline patrol. They used 1466 01:57:02.600 --> 01:57:08.039 to hire helicopters to do that. You don't need a helicopter Daddy more. 1467 01:57:08.079 --> 01:57:13.720 In fact, they have You can have infrared and different kind of imagery on 1468 01:57:14.119 --> 01:57:16.520 a drone. You don't need a pilot, you don't need a photographer, 1469 01:57:16.560 --> 01:57:20.439 you don't need an aerial photography. You don't need a helicopter at all. 1470 01:57:21.159 --> 01:57:27.279 And you know, really, I see helicopters as being dinosaurs in the near 1471 01:57:27.399 --> 01:57:30.800 future. I mean, think about it. Why would anyone go through that 1472 01:57:30.079 --> 01:57:38.720 brain damage of maintenance and expense to hire a helicopter when you can hire a 1473 01:57:38.880 --> 01:57:42.520 drone. I think it's spells that I mean, that's the next thing. 1474 01:57:42.920 --> 01:57:45.880 It's the next thing. Three h three seven one three eight two five five 1475 01:57:46.920 --> 01:57:58.640 more Right after this, go with a sure thing Denver's Best roofer Excel Roofing 1476 01:57:58.760 --> 01:58:04.680 dot com. You don't pay us until you're content. Time for an insurance 1477 01:58:04.800 --> 01:58:10.039 check up free, no obligation. In comparison, call Compass Insurance paying too 1478 01:58:10.119 --> 01:58:14.359 much your coverage at dozens of insurance companies find out now three all three seven 1479 01:58:14.479 --> 01:58:16.880 seven to one. Help. You'll think you're his only customer when you choose 1480 01:58:16.920 --> 01:58:21.359 Frank durand the real estate Man dot com to list your home with Remax Alliance 1481 01:58:21.600 --> 01:58:30.600 three all three nine two zero sixteen twenty two. Hi Tom Martino, your 1482 01:58:30.840 --> 01:58:35.039 troubleshooter three O three seven to one three talk Mario? What's going on with 1483 01:58:35.119 --> 01:58:39.159 you? Sir? What's happening? Hey? Are you doing mister Martino? 1484 01:58:39.479 --> 01:58:43.279 Good man? What's happening with you? Not too well? I got an 1485 01:58:43.319 --> 01:58:46.479 issue going on today. I I've been trying. I'm I've been having hard 1486 01:58:46.520 --> 01:58:49.760 times for nast couple of years since I lost my job at course, and 1487 01:58:50.600 --> 01:58:55.439 just recently I came across this thing on what's app. I know you probably 1488 01:58:55.479 --> 01:58:58.439 heard of it. Yeah, no, What's app for sure, But but 1489 01:58:59.199 --> 01:59:00.680 you know a lot of people, by the way, and I hope this 1490 01:59:00.800 --> 01:59:04.880 didn't happen. But a lot of people who are unemployed or in need of 1491 01:59:05.039 --> 01:59:09.800 money or looking for loans, they're they're often in a position to get ripped 1492 01:59:09.840 --> 01:59:14.640 off. And I hope you didn't get ripped off. Well, I mean, 1493 01:59:14.960 --> 01:59:17.319 I basically I'm out three hundred and ninety eight dollars right now as it's 1494 01:59:17.359 --> 01:59:20.680 does. Okay, so tell me what happened, Mario. You were out 1495 01:59:20.720 --> 01:59:25.239 of work and desperate for what? What? What caught your eye on what's 1496 01:59:25.279 --> 01:59:30.039 App? Well, this lady came came to me and she said, Hey, 1497 01:59:30.279 --> 01:59:31.520 are you interested in making some money online? And I was like, 1498 01:59:31.640 --> 01:59:34.159 well, yeah, what would I have to do? And I'm usually wary 1499 01:59:34.199 --> 01:59:38.199 of all kinds of stuff like that, and I just kind of followed along 1500 01:59:38.279 --> 01:59:42.079 and I looked into it and I started participating a little bit the last couple 1501 01:59:42.119 --> 01:59:44.560 of days and I was making a little bit of money, nothing big. 1502 01:59:44.640 --> 01:59:46.760 Well how did she first of all, how does she contact you on What's 1503 01:59:46.800 --> 01:59:53.399 App? I don't know. I think I might have reached out on Facebook 1504 01:59:53.399 --> 01:59:56.279 at some point, I might have replied to something that. Okay, that 1505 01:59:56.479 --> 02:00:01.399 it had to be because What's App doesn't just let you anonymous or reach out 1506 02:00:01.439 --> 02:00:04.600 to people you don't know. You just can't go out. It's I don't 1507 02:00:04.640 --> 02:00:08.720 think when you get on What's App, you know you have to have your 1508 02:00:08.800 --> 02:00:13.119 contacts and all that. So you reached out to her. Did the ad 1509 02:00:13.319 --> 02:00:15.399 or whatever it's said on Facebook? Did it ask you to go on What's 1510 02:00:15.439 --> 02:00:19.159 App? Yeah, they said that they would refer me and that somebody would 1511 02:00:19.159 --> 02:00:23.159 reach out to me, and that's what happened. Okay, I get it. 1512 02:00:23.319 --> 02:00:27.760 Was it Facebook Marketplace. I'm pretty sure it was something like that, 1513 02:00:27.960 --> 02:00:30.479 Yeah, yeah, okay, And what was the what was her offer? 1514 02:00:32.399 --> 02:00:36.600 Basically I could make some easy money and I'd have to work too hard, 1515 02:00:36.800 --> 02:00:42.319 just kind of participating in this app that optimizes apps or something like that for 1516 02:00:42.640 --> 02:00:45.079 okay, So what did you do then? So then it's said to respond 1517 02:00:45.159 --> 02:00:48.279 to her? So you went on What's App? And what happened? And 1518 02:00:48.359 --> 02:00:53.000 then I started talking with her. She started explaining the business to me and 1519 02:00:53.840 --> 02:00:57.000 then kind of talked me into beginning to participate. But I'd did the last 1520 02:00:57.000 --> 02:01:00.199 couple of days and now hold on so you were on what's we When you 1521 02:01:00.239 --> 02:01:03.039 say talking to her, you mean on WhatsApp? Right, Yeah, what's 1522 02:01:03.039 --> 02:01:09.640 happening? And did you use the texting or the talking? Mostly texting. 1523 02:01:09.880 --> 02:01:12.720 I've sent a couple of voice messages and stuff. I've saved everything on my 1524 02:01:12.800 --> 02:01:15.600 phone of you know, the communication that I have going on with them. 1525 02:01:15.800 --> 02:01:23.359 Okay, and so then what what how did you lose the money? Well 1526 02:01:24.279 --> 02:01:26.720 on the app? Like, okay, yes, I've just spent three days. 1527 02:01:26.720 --> 02:01:29.520 I've been doing this now. The first day I did the three sets 1528 02:01:29.560 --> 02:01:31.560 of tasks. They call it these little missions. You do forty or forty 1529 02:01:31.600 --> 02:01:33.800 three times for the day and then you cash out. Wait wait, wait, 1530 02:01:33.880 --> 02:01:38.840 what are these missions for? Did they have a meaning? Yeah? 1531 02:01:38.880 --> 02:01:44.600 They're supposed to like help them optimize their their system somehow bring attention to these 1532 02:01:44.640 --> 02:01:46.600 apps, is what I understood it as. And what did you have to 1533 02:01:46.680 --> 02:01:49.039 do? Give me give me an example of what you had to do. 1534 02:01:49.479 --> 02:01:55.520 I'm interested, especially if other people are listening that might be wondering about it. 1535 02:01:55.640 --> 02:01:59.680 What did they have you do? Basically, all I had to do 1536 02:01:59.880 --> 02:02:04.399 was like click and submit the forty forty forty tasks and I would take the 1537 02:02:04.439 --> 02:02:06.319 pictures of each one. They didn't tell me to do that, but I 1538 02:02:06.399 --> 02:02:10.520 took a picture of each one. So what they wanted you to do is 1539 02:02:10.760 --> 02:02:15.960 use a few apps. Yeah, you're basically using their system. That's called 1540 02:02:16.079 --> 02:02:20.720 reox website dot com. All right, Okay, I know I want to 1541 02:02:20.840 --> 02:02:28.079 It's called reox. Yeah all right, OKF I have the full website here, 1542 02:02:28.880 --> 02:02:30.640 Well, give it to me, man, give it to me right 1543 02:02:30.720 --> 02:02:32.479 now. What's the actual website? I'm gonna put it in. What is 1544 02:02:32.560 --> 02:02:35.479 it? Let me pull it up Aryl because I'm driving. Yeah, I 1545 02:02:35.520 --> 02:02:38.760 mean I want, I want others to know about this, and I'm gonna 1546 02:02:38.760 --> 02:02:42.279 go see it. So you had to go to this website and do tasks. 1547 02:02:43.479 --> 02:02:47.680 Yeah, okay, give me the website okay. R I O k 1548 02:02:48.199 --> 02:02:57.880 S m k t l LC dot com. Okay, so ryos m k 1549 02:02:58.199 --> 02:03:04.239 t l C dot com. Okay, it's a market something LLC ryocks market 1550 02:03:04.960 --> 02:03:10.159 LLC dot com. And then let's see if I cut type that in right, 1551 02:03:10.520 --> 02:03:14.199 and then when you go here to do these, uh, where did 1552 02:03:14.279 --> 02:03:16.159 the money? Okay? There? You need a log in? So did 1553 02:03:16.239 --> 02:03:20.079 you do a log in? Yeah? When I first logged in with her, 1554 02:03:20.479 --> 02:03:25.960 she logged in with her log in and okay, and what are you 1555 02:03:26.119 --> 02:03:30.439 supposed to What were you supposed to do? Uh? What kind of tasks? 1556 02:03:30.039 --> 02:03:33.159 It's really simple. You just kind of like you have to on the 1557 02:03:33.199 --> 02:03:38.880 screen. It shows you a whole bunch of little little squares like all these 1558 02:03:38.920 --> 02:03:42.359 different apps, and it's this start. So you start, you click on 1559 02:03:42.439 --> 02:03:45.279 submit and it starts counting down each one you click and submit. It's you 1560 02:03:45.359 --> 02:03:47.039 know, one, two, three, and eighty. But where did the 1561 02:03:47.119 --> 02:03:51.560 money come in? The money comes in? When to start the mission you 1562 02:03:51.680 --> 02:03:55.479 have to put down one hundred and one dollars and there their reasoning behind that 1563 02:03:55.640 --> 02:03:58.479 is is that they were getting so many people that were signing up and then 1564 02:03:58.600 --> 02:04:00.920 just kind of making a few bucks and then getting on them that I guess 1565 02:04:01.439 --> 02:04:03.279 they said, you know, if you put down one hundred one dollars, 1566 02:04:03.279 --> 02:04:06.600 you're serious, you're gonna stay for the day or for the whatever however related 1567 02:04:06.600 --> 02:04:11.119 to Yeah, but where do you even read about this damn thing? I 1568 02:04:11.199 --> 02:04:14.119 mean, when I go to this website, all you see is a log 1569 02:04:14.239 --> 02:04:17.000 in. Where did you get the details about it? So the lady that 1570 02:04:17.319 --> 02:04:21.920 reached out to me from the Facebook thing, the lady that that that they 1571 02:04:23.000 --> 02:04:27.359 said to me so so far, you know, you're lucky man. So 1572 02:04:27.560 --> 02:04:30.920 far you've only lost three hundred bucks. I know. Well, like I 1573 02:04:31.000 --> 02:04:33.680 said, the first time they asked me, the you do the one on 1574 02:04:33.840 --> 02:04:36.039 one every day, you have to do one on one one one dollars. 1575 02:04:36.479 --> 02:04:41.119 Well, yesterday they asked, the negative amount came up of eighty four dollars. 1576 02:04:41.159 --> 02:04:43.119 I was like, what's this? What's this negative amount? Oh, 1577 02:04:43.239 --> 02:04:45.319 she says, don't worry, it's nothing big. All you got to do 1578 02:04:45.439 --> 02:04:48.600 is put it another eighty four dollars and then at the end of your cast 1579 02:04:48.680 --> 02:04:53.399 for the day or three cats, three missions, that's the forty you pull 1580 02:04:53.439 --> 02:04:57.079 everything out, including your one tell me, tell me, tell me the 1581 02:04:57.279 --> 02:05:00.760 reason. See things normally have to make makes sense. So when they said, 1582 02:05:00.800 --> 02:05:04.640 hey, here's how you make money by doing these missions? What was 1583 02:05:04.800 --> 02:05:11.800 supposedly the purpose of these missions, Well, for the way I understood it, 1584 02:05:12.159 --> 02:05:16.159 it's like it's optimizing their apps for these these companies or something. It's 1585 02:05:16.199 --> 02:05:19.479 bringing attention to the apps. And they have some kind of an algorithm I 1586 02:05:19.520 --> 02:05:23.800 guess that they utilize, and by us sitting there and clicking and submitting, 1587 02:05:23.840 --> 02:05:27.520 clicking and submitting, maybe they're filling in the rest of the information in regards 1588 02:05:27.560 --> 02:05:30.920 to our click and submits, so that it's bringing attention to those apps for 1589 02:05:31.640 --> 02:05:34.960 whatever reason. I don't know what the reason is behind it, but that 1590 02:05:35.159 --> 02:05:38.439 that was my that's our that's my job. That's all I have to do 1591 02:05:38.479 --> 02:05:41.039 is pick and submit, clickings submit. And like I said, after three 1592 02:05:41.119 --> 02:05:44.479 days they have this this little spill. It's after three days as well, 1593 02:05:44.560 --> 02:05:46.720 straight working for them, you get a two hundred dollars check. After five 1594 02:05:46.840 --> 02:05:50.359 days you get a five hundred dollars. Yeah, obviously it's a scam. 1595 02:05:50.439 --> 02:05:55.000 You got nothing. Well, I mean the last couple of days I made. 1596 02:05:55.560 --> 02:05:58.399 I made fifty the first day, I think, thee hundred yesterday and 1597 02:05:58.439 --> 02:06:00.800 then today wait wait wait wait wait wait, so hold on it almost I'm 1598 02:06:00.800 --> 02:06:03.880 almost gonna make a hundred bucks today. And then they pulled that six hundred 1599 02:06:03.880 --> 02:06:06.079 and ninety four negative thing, and I was like, wait a minute, 1600 02:06:06.399 --> 02:06:12.279 So they were luring you. They were luring you in, right yeah. 1601 02:06:12.640 --> 02:06:15.359 And she's still sitting here trying to convince me. I'm I'm on the line 1602 02:06:15.399 --> 02:06:16.279 with it right now, and what's happen? And she's still trying to sit 1603 02:06:16.359 --> 02:06:19.439 here and tell me that it's okay. If you just put the money in, 1604 02:06:19.600 --> 02:06:21.479 it'll be okay. And I'm like, no, I said, I 1605 02:06:21.560 --> 02:06:25.479 want my three and ninety eight that I'm out so far, and I'm done 1606 02:06:25.520 --> 02:06:27.159 with you people. I said, if you don't give me my money, 1607 02:06:27.159 --> 02:06:30.680 I'm talking before they did that negative, Before they did that negative, how 1608 02:06:30.760 --> 02:06:34.399 much money was out and how much money was in and were you net ahead 1609 02:06:34.479 --> 02:06:40.000 or net behind? Okay, Originally this morning, this was my thirday, 1610 02:06:40.479 --> 02:06:43.000 I put in one hundred and one and I thought, okay, I got 1611 02:06:43.079 --> 02:06:45.439 to do with my three fits of forty and I'm gonna get my two hundred 1612 02:06:45.439 --> 02:06:46.319 dollars chick. And that's what they even told me. Lucy was like, 1613 02:06:46.600 --> 02:06:48.520 hey, after the day, you're going to get your two dollars chick, 1614 02:06:48.520 --> 02:06:53.439 and I was like yeah, cool. But then they had and she talked 1615 02:06:53.479 --> 02:06:56.479 me into joining this group. They have like a group thing too, and 1616 02:06:56.600 --> 02:07:00.840 I heard them talking about those negative things, and I thought, okay, 1617 02:07:00.880 --> 02:07:02.880 I haven't had that pop up on me and so hopefully it won't. But 1618 02:07:03.000 --> 02:07:05.439 then it did, and it did it twice to me, to be first 1619 02:07:05.479 --> 02:07:09.119 one was from two ninety four. I was like, okay, I'll William 1620 02:07:09.119 --> 02:07:11.840 and cover that. So I'm gonna get it back. And then I just 1621 02:07:11.920 --> 02:07:14.680 did a few more tasks and then boom to sit undred ninety four dollars. 1622 02:07:14.720 --> 02:07:15.720 Wants you above it? That's what I was like. Do they call this 1623 02:07:15.960 --> 02:07:21.279 money that you put down an application fee something like that? It's it's like 1624 02:07:21.960 --> 02:07:26.840 it's to them, it's like covering the negative balance they call it or something. 1625 02:07:27.199 --> 02:07:30.680 And then okay, okay, let me pash out. Listen, listen, 1626 02:07:30.800 --> 02:07:32.960 man, did you do? I want you to hold on. I 1627 02:07:33.000 --> 02:07:35.600 have an idea for you. I'm Tom Martino. Three oh three seven one 1628 02:07:35.600 --> 02:07:45.720 three eight two five five. Go with a sure thing Denver's best roofer Excel 1629 02:07:45.840 --> 02:07:51.560 Roofing dot com. You don't pay a cent until you're content. Time for 1630 02:07:51.640 --> 02:07:58.079 an insurance check up free no obligation comparison call Compass Insurance paying too much your 1631 02:07:58.159 --> 02:08:01.199 coverage at dozens of insurance companies find out now three all three seven to seven 1632 02:08:01.199 --> 02:08:05.640 to one. Help. You'll think you're his only customer when you choose Frank 1633 02:08:05.720 --> 02:08:09.239 durand the real estate Man dot com to list your home with Remax Alliance three 1634 02:08:09.319 --> 02:08:18.800 all three nine two zero sixteen twenty two. Hi Tom Martina, you're a 1635 02:08:18.800 --> 02:08:22.600 troubleshooter. Three all three seven one three talks seven one three eight two five 1636 02:08:22.720 --> 02:08:28.720 five. The more I'm reading about this REOs uh this and it's r ioks 1637 02:08:30.039 --> 02:08:37.800 reox or Rios market LLC. It looks like a platform, and probably not 1638 02:08:37.920 --> 02:08:43.840 the ones doing the scam, but that people using this platform just it's kind 1639 02:08:43.880 --> 02:08:48.039 of like they're using this platform to get people to sign up, I think. 1640 02:08:48.680 --> 02:08:54.000 But Mario's only Mario, I say, only out three hundred bucks, 1641 02:08:54.039 --> 02:08:58.920 You're lucky. But did they take it off your credit card? No, 1642 02:08:58.119 --> 02:09:03.039 I'm utilizing the coin base account and I have to send the money to a 1643 02:09:03.960 --> 02:09:07.319 They sent me an address of their well listen, listen. Okay, So 1644 02:09:07.560 --> 02:09:11.279 if it was a credit card, I was going to say, I would 1645 02:09:11.479 --> 02:09:15.279 definitely just contest it for fraud, just out now fraud. I wouldn't even 1646 02:09:15.279 --> 02:09:18.119 give a long story. I'd just say I have no idea what these are. 1647 02:09:18.520 --> 02:09:22.680 Now here's what I want to know. Though, the money they popped 1648 02:09:22.720 --> 02:09:24.920 you for that seven hundred bucks, did that come out of your coin base 1649 02:09:24.960 --> 02:09:28.800 account? I didn't do that. I'm now I'm telling them I'm not going 1650 02:09:28.880 --> 02:09:31.880 to do that. I said no, but I'm saying, hold on, 1651 02:09:33.039 --> 02:09:37.039 bro, I'm asking you, was it already withdrawn from one of your accounts. 1652 02:09:37.760 --> 02:09:43.159 No, no, they count it wasn't. No, not, You 1653 02:09:43.279 --> 02:09:48.119 have to send it to them directly. Wait a minute, Wait a minute. 1654 02:09:48.279 --> 02:09:50.600 That that's what I don't understand. Then why did they assess you a 1655 02:09:50.840 --> 02:09:56.920 charge? I don't. I mean they call it a negative balance on the 1656 02:09:56.000 --> 02:09:58.960 thing. Like, no, I get it. But the money okay, 1657 02:10:00.159 --> 02:10:03.520 so the money you put in there, When you put that money in there, 1658 02:10:03.760 --> 02:10:07.239 I'm asking a plane question. Do they have access to your coin base 1659 02:10:07.279 --> 02:10:13.119 account? No? No, okay, Then how do you deposit money without 1660 02:10:13.159 --> 02:10:16.680 them having access? I have to send it. They tell me the amount 1661 02:10:16.760 --> 02:10:20.640 to send, and then I send it to their wallet address. Okay, 1662 02:10:20.800 --> 02:10:24.199 I got you. Good? Good, good, Okay, that's good because 1663 02:10:24.239 --> 02:10:28.199 I want I wanted to make sure you did not give them access. That's 1664 02:10:28.399 --> 02:10:33.560 very very important that you did not give them access. So right now, 1665 02:10:33.800 --> 02:10:39.199 all you have is really a paper loss. Well, you got the three 1666 02:10:39.359 --> 02:10:43.359 hundred, but I'm saying the other money is just a paper loss. Right 1667 02:10:43.439 --> 02:10:46.479 They're saying you owe it. Well no, they're not saying I owe but 1668 02:10:46.520 --> 02:10:50.000 I like they're not giving it back to me right now. Like right now, 1669 02:10:50.079 --> 02:10:52.319 I still have the one on one that I put down today and the 1670 02:10:52.359 --> 02:10:54.840 two ninety four of that first negative balance, and then now they have this 1671 02:10:56.000 --> 02:10:58.880 other negative six forty eight sixteen that they want to get. Yeah, but 1672 02:10:58.920 --> 02:11:03.520 the negative six four, hold on, the negative six forty eight is not 1673 02:11:03.800 --> 02:11:07.960 actual money. The only actual money you're out is three hundred, right or 1674 02:11:07.039 --> 02:11:11.920 three ninety four three ninety eight right now? Can I put down for four 1675 02:11:11.960 --> 02:11:18.159 today? Okay? You just obviously you're not going to get that money back. 1676 02:11:18.199 --> 02:11:20.399 Okay, you're just not. Yeah, but you got to go on 1677 02:11:20.479 --> 02:11:24.159 that Facebook, accain that marketplace, and you've got to let people know about 1678 02:11:24.199 --> 02:11:30.520 her. Do you have a way to communicate with her? Is it only 1679 02:11:30.600 --> 02:11:33.720 through What's App? Yeah? Right now, it's just through I have her 1680 02:11:33.760 --> 02:11:37.000 phone number on the What's App because it's tied into her What's App. Is 1681 02:11:37.079 --> 02:11:41.079 that a real phone number? I don't know it's I can give it. 1682 02:11:41.279 --> 02:11:46.079 Did you try it? Well? Did you try calling it? No? 1683 02:11:48.079 --> 02:11:50.880 If I put you on hold, would you try calling it to see if 1684 02:11:50.960 --> 02:11:58.880 she answers? Okay? And if she does, just ask her, just 1685 02:11:58.000 --> 02:12:03.600 ask her if you can give out her information to some of your friends who 1686 02:12:03.640 --> 02:12:09.680 want to get involved. Oh okay, okay, So hold on Okay, 1687 02:12:09.720 --> 02:12:11.720 I'm gonna do it. I want you to do it right now. I'm 1688 02:12:11.720 --> 02:12:16.560 gonna put you on hold, okay, and let us know what happens. 1689 02:12:18.600 --> 02:12:22.039 Three oh three seven one three talk three oh three seven one three eight two 1690 02:12:22.199 --> 02:12:28.439 five five. From what I can tell, this is some kind of scam, 1691 02:12:28.560 --> 02:12:33.800 but this is just a platform they're using. And you know it's all 1692 02:12:33.880 --> 02:12:39.720 over Reddit too, so you know, it amazes me how many scams come 1693 02:12:39.800 --> 02:12:46.920 through Facebook marketplace. For God's sakes, I mean, it's incredible. Anyway, 1694 02:12:48.439 --> 02:12:56.119 Bob Logan is with us from Plumbline Services. We have another question here 1695 02:12:56.319 --> 02:13:03.239 on sewer replacement does a does it mean when they have a sewer backup? 1696 02:13:03.279 --> 02:13:07.720 Okay, and it cleared out and it was a year and a half later 1697 02:13:07.800 --> 02:13:13.199 they had another one. That doesn't seem to me like to be a critical 1698 02:13:13.279 --> 02:13:15.760 problem. But why would they have one a year and a half apart? 1699 02:13:15.920 --> 02:13:18.720 Why do you think, Bob, Well, again, it could could be 1700 02:13:18.800 --> 02:13:22.960 a fluke or there could be a problem with the line, but it could 1701 02:13:22.000 --> 02:13:26.920 be the system itself not necessarily hers right, sometimes the neighborhood could do that. 1702 02:13:28.000 --> 02:13:31.560 No, no, no, a neighborhood, no it does it have 1703 02:13:31.680 --> 02:13:37.199 a check valve? Or somewhere that wouldn't happen. I mean, I guess 1704 02:13:37.239 --> 02:13:41.159 there could be a major catastrophe and all the neighbors could be back. Not 1705 02:13:41.239 --> 02:13:45.840 all the neighbors, But there's not a situation where you would back up. 1706 02:13:45.920 --> 02:13:50.199 Is it usually always your service line? Is all My experience tells me it's 1707 02:13:50.199 --> 02:13:54.520 always her service line. Okay, So but what would cause such an intermittent 1708 02:13:54.720 --> 02:14:00.279 year and a half apart? Well, again, it could be the growth 1709 02:14:00.359 --> 02:14:05.359 of roots, It could be a number of contributing factors. So you know, 1710 02:14:05.720 --> 02:14:09.800 a properly functioning sewer line does not back up right period. Okay, 1711 02:14:11.279 --> 02:14:15.800 it never backs up, and that's what people think. It's normal right now. 1712 02:14:16.640 --> 02:14:20.600 So even if it happened once and then again, there's something going on, 1713 02:14:20.680 --> 02:14:24.680 there's something going on. Have somebody out there now run a video. 1714 02:14:24.840 --> 02:14:28.199 What would it take for you guys to check something like that out? Well, 1715 02:14:28.479 --> 02:14:31.199 Being one of your listeners, I can send somebody out free of charge, 1716 02:14:31.239 --> 02:14:33.319 and I'll take care of her. I'll have to get her. I 1717 02:14:33.399 --> 02:14:37.119 think text normal charges two and eighty five dollars to have a sewer scope done. 1718 02:14:37.319 --> 02:14:41.279 Yeah, but that's certainly worth it. It is, especially if you're 1719 02:14:41.640 --> 02:14:43.680 if you think it might have an issue, but we'll do it free of 1720 02:14:43.800 --> 02:14:48.399 charge for her. But that's the best thing. Let's let's figure out what's 1721 02:14:48.479 --> 02:14:50.479 going on, what's happening, because we can speculate all day long, but 1722 02:14:50.560 --> 02:14:54.680 we can't see underground, and in every situation is a little bit different. 1723 02:14:54.800 --> 02:14:58.800 Hey, Mark, did you is Mark? Are you still there? Yep? 1724 02:14:58.880 --> 02:15:03.039 Yep? Did you hear the comments we made about I made about minimum 1725 02:15:03.079 --> 02:15:05.720 wage wasn't necessarily always meant to support a family. It was to get into 1726 02:15:05.760 --> 02:15:09.920 the workforce and work your way up. And I heard your stuff. Well 1727 02:15:09.960 --> 02:15:15.039 what do you think about that idea? Because one guy said on text thumb, 1728 02:15:15.600 --> 02:15:18.359 don't you believe every job should be able to be survived? You know, 1729 02:15:18.520 --> 02:15:22.800 you shouldn't make enough money to survive every job. I agree with you, 1730 02:15:22.000 --> 02:15:26.840 that's insane. I mean, I don't, I mean survived me. 1731 02:15:26.079 --> 02:15:30.439 I mean, obviously you want to be paid something. But I don't believe 1732 02:15:30.560 --> 02:15:33.760 that every job was meant to be a career or to support a family. 1733 02:15:33.840 --> 02:15:37.119 I just don't. When we were younger, we had part time jobs, 1734 02:15:37.199 --> 02:15:41.000 we had even full time jobs that were to buy our first car or for 1735 02:15:41.479 --> 02:15:46.960 summer spending money. Right right, It wasn't meant to be supporting a family. 1736 02:15:48.239 --> 02:15:52.119 And I'm not saying that. I mean, yeah, I am saying. 1737 02:15:52.199 --> 02:15:56.079 I'm saying it's ridiculous to expect every job to have a minimum wage that 1738 02:15:56.199 --> 02:16:00.119 can support a family. It's just not meant to be. That was it 1739 02:16:00.279 --> 02:16:03.119 meant to be, and it's not because and again, I think when you 1740 02:16:03.279 --> 02:16:09.159 do do this, you're going to make merchants look for ways around it. 1741 02:16:09.600 --> 02:16:15.960 They're going to eventually reduce the workforce. Three oh three seven one three eight 1742 02:16:16.039 --> 02:16:20.159 two five five Grossman Wellness, I can't say enough, and I'm gonna put 1743 02:16:20.199 --> 02:16:24.119 it to you this way. It's a concierge medical service, meaning he's a 1744 02:16:24.199 --> 02:16:28.399 doctor, he's got doctors and nurses on staff. You get blood work every 1745 02:16:28.439 --> 02:16:31.959 three months, supplements, prescriptions, all for one low monthly payment. And 1746 02:16:33.040 --> 02:16:37.159 I say a few hundred bucks low monthly compared to what you're staving off, 1747 02:16:37.559 --> 02:16:41.840 compared to what it would cost if you get really sick and lose time and 1748 02:16:41.680 --> 02:16:48.079 longevity. Can can you put a price on longevity? Grossmanwellness dot Com for 1749 02:16:48.159 --> 02:16:50.760 two forty nine. You get started with no obligation, get your blood work 1750 02:16:50.840 --> 02:16:54.840 at a consultation and find out what they can do for you. It's two 1751 02:16:54.920 --> 02:17:01.000 forty nine Grossmanwellness dot com. Go with a sure Thing Verus Best Roofer, 1752 02:17:01.159 --> 02:17:07.280 Excel Roofing dot com. You don't pay a cent until you're content. Time 1753 02:17:07.360 --> 02:17:13.600 for an insurance checkup free, no obligation comparison call Compass Insurance Paying too much 1754 02:17:13.760 --> 02:17:18.000 your coverage at dozens of insurance companies find out Now three oh three seven seven 1755 02:17:18.120 --> 02:17:20.879 one help. You'll think you're his only customer when you choose Frank durand the 1756 02:17:20.920 --> 02:17:26.440 real estate Man dot com to list your home with Remax Alliance three oh three 1757 02:17:26.559 --> 02:17:28.200 nine two zero sixteen twenty two