WEBVTT

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Yeah, rip news. You need
advice, so you don't help come running

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just as fast as we can.
Shooter's gonna help come MANX is the Troubleshooter

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Show now Tom Martino, Hello,
Tom Martino here, welcome to the show.

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Three oh three seven one three Talk
three oh three seven one three eight

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two five five. So tell me
this what is on your mind? And

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how can we help you? I
love asking that question. You know,

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if people call three oh three Martino
three oh three six two seven eight four

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sixty six, you can get in
on the show at any time. What

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you do is leave a message,
leave us your number now when we're here.

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It'll bring right through three oh three
Martino. Also, if you'd like

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to get help right now you're listening
to the show, you can also call

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three oh three seven one three talk
seven one three eight two five five.

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You know I've been doing this particular
Friday edition of the show for the forty

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five years I've been on the air, and I disagree, And know what

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did we start it? You did
Computer Friday for probably one year and around

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ninety four and all year right,
I did do Computer Friday. And then

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by the way car the car day. There there's not one person after all

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this time that ever says it right. They call it car Friday. It's

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not. It's car Day. It's
on Friday. I've never called it car

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Friday in my life, but everyone
else does. Everyone does, including you,

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Right, Ken, I thought it
was car Friday, and okay,

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you're no longer allowed to go.
I agree with Kevin, it's car Friday.

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So should we change? Hey,
Doc, should it be car Friday?

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Yeah, like he's the car Friday. Thank you. Okay, though,

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it'll be car Friday. Stephanie always
says car Friday and I say it's

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car Day. Well then there's your
defining answer. All right, So now

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it'll be car Friday from here on
out. And I'm going to also take

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your calls on car Friday about anything, so it doesn't just have to be

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cool. You know, one of
my favorite days of the week has become

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manic Monday because it seems like all
the crazies crawl out Mondays. Do you

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think so? Oh man, it's
nuts? Our Monday's the day Monday?

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The lady said, you think does
full moons really have an effect on people?

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Do you think? I think so? No, that's crazy. Why

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why do you say that we very
seldom get. Do they have an effect

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on the tide. We very seldom
get full out, they have an effect

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on the tide. The moon is
still there whether or now. Let's see

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it. Mark, we got a
problem here with Paul. I want to

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take up. We took it yesterday. This is an age old problem.

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We have tackled similar problems like this
before, and you'll know it when you

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hear it that we've handled the situation
before. I'm not talking about this particular

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person. Hey, Paul, welcome
to the show now, Paul. Paul

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called yesterday and said his friend had
a insurance claim with Farmers Mark, so

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he recommended Matt a Paragon services.
Good recommendation. Matt's a great guy and

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Matt will tell you if he can
help you or not. Apparently Matt got

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involved and they sent a settlement check. Farmers did, but they sent it

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to Matt, right, Paul,
Right, Yeah, yeah, always,

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and that's normal when you're working with
representation, which is a public adjuster.

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Right. So then Matt turned around
and mailed it to the consumers. Yeah,

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somebody cashed it, right, somebody
intercepted it and cashed it. When

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you say this is the part intercepted
it. Now, the question is,

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and we've gotten this before more not
not with Matt, never before with Matt.

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We've gotten this before with business after
business after business. Once that check

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is sent out, whether it's a
refund, reimbursed, damages, settlement,

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whatever, Once the check is sent
out, if someone intercepts it and the

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consumer doesn't get it, who's responsible. Now the friends say Matt never got

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got it to us, Mass,
I answered it. That's the question.

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So what I want to ask this, here's the bank screw up letting someone

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cash it. I'm going to make
a declaration here. That's a good point,

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too, Mark, a very good
point. Who is it made out

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to? Do we know? Paul? You know, I don't know.

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I probably Matt. We need.
The only reason I believe I'm correct in

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this is because I've dealt with Matt
numerous times. Matt's name on it or

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whoever, the public adjuster, the
mortgage company, if you have one,

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then the homeowner. So would Matt
have endorsed it and sent it on it?

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Could be that's how Matt does it. Let's get Matt on the phone.

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But here's the point. Here's the
point, Paul, I'm just going

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to say it like it is.
If Matt or his people cashed it,

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he's responsible for fraud which didn't happen. No, I know you're not.

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I know we're talking about We are
talking about hypotheticals. If he cashed or

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one of his people, and then
he's responsible. If it was stolen out

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of the mail, you got two
people responsible, the person who stole it

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and the bank for cashing it.
Okay. Now, banks don't get a

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free ride for cashing stuff that's wrong. They don't get a free ride.

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The other thing is this, Obviously, if the homeowners did nothing, they're

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not responsible for anything. You're certainly
not responsible for recommending Matt. But I

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will say this, if the homeowners
feel that Matt is responsible no matter what,

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well he's not unless he was in
on it. So how do they

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feel. They're just putting heat on
me saying that, well, you got

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this guy involved. Okay, So
what did this guy do wrong? Here's

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what I want to know. Did
the guy do something wrong? If he

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did, then he should pay up. Yeah, But did he that's the

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point. Did he do wrong?
No, Matt. I last I talked

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to Matt was about a week and
a half ago, and he said he

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was going to call his attorney,
and I haven't been able to get through

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to Matt since then, so I
don't know where we're at. Well,

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there's no need to call an attorney. I don't see what Matt I mean.

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I mean, I'd like to talk
to Matt. I would assume the

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not the caller, but the homeowner
whoever maybe threatened legal action against him so

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he turned it over. If Matt
lied and did not mail it out,

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you know what I'm saying, I'm
talking in generalities here. If he did

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something wrong, I'm almost I'm not
almost. I am positive he didn't.

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So if someone sent out a check, okay, Kevin. Let's say you

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did a repair and you were and
the consumer paid you, and then the

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warranty company came through and sent you
a check, you would send it to

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the consumer. Let's say you popped
it in the mail. Let's say somebody

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stole it. Are you responsible?
Of course you're not. No, once

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it's in the mail. No,
I mean, this is a messy situation.

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Now, certainly, well, we
got to know who the hell cash

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did? How come that's just not
coming up? Well, they well,

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first of all, how did they
cash it? That's what I want to

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know. It has to be in
somebody's account. There's fraud going on on

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the back of that check. The
information we needed somewhere, how come we

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don't have they obviously they obviously put
this guy. They might have put this

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guy's name on it, you know, not their own name. But where

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did the money go? Was it
cash for cash? Was it cash for

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credit? I mean without any information, Paul, we can't help. Did

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it go into an account? If
so, whose account? There's the guilty

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person? Follow the money and I
think it's State Farm, not Farmers.

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I never saw any checks from them. I did get paid for part of

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my work, but from the home. Here's what I want to ask.

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Where did it go? Was it
did? An investigation should supposedly, and

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that's what they called the homeowner whom
I talked to you about two and a

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half weeks ago, and they said
that they're not responsible for any further famous.

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State Farm is not responsible. I'm
not asking that, I'm asking where

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the money went. I have no
idea. Well, then we can't help.

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How much was it? If it
went into Matsive count Okay, Now

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the police should want to look into
this. It's a crime or the DA

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Okay, so if I can talk
to your homeowners. Until then I can't

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do anything. Hey, I need
to State FUM get the canceled check back.

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Yeah, that's how they know it
was cash. Well, then they

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should be able to figure out who
can. But no one's doing it.

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And again, Paul doesn't know and
they don't know if it did. First

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of all, did someone actually get
twenty nine thousand dollars in checks in cash

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greenbacks? I doubt it? So
how was the transaction done? That is

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where it takes an investigation. They
can even hire a private investigator. But

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this is a crime. It is
a crime we can't get We don't know

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where Matt is. He's not around. But what do you do in a

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case like this? You follow the
money state Farm? Or did you say

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it was State Farm? Are you? They should be willing to investigate this,

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Okay, they should be willing to. If State Farm doesn't invent,

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why wouldn't they investigate it to see
where the money went. The banks should

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also be willing to investigate it,
and maybe they need to hire an attorney

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to get after them to do it. But this happens all the time.

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Whose fault is it. It's the
person who took it. I mean,

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I don't know what to say.
It's the person who took it. I'll

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be curious how the mortgan I'll be
curious how the mortgage companies. That's what

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I want to ask. I want
to ask Matt. Was the check made

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out to three people? Was it
made out to the mortgage company? Was

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it made out to Matt and to
these people who signed for the mortgage company.

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There was massive fraud. The district
attorney should want to get involved.

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It's twenty nine thousand dollars. I
mean, they should want to get involved.

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Now, it's probably not as serious
as a crime as doing, you

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know, as Trump does. It's
probably not as serious of a crime of

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feeding homeless people and being told by
the city you're violating health codes. It's

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not probably as serious as that when
it comes to the city and the county

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and the states in Colorado, the
sewer of the country. But it is

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a crime, and I think I
think we are still investigating crime. I

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might be wrong here, I might
be wrong. Now, George needs some

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advice on HVAC. We'll do that
coming up up. I'm Tom Martino,

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waterpros dot Net will get you the
best water systems at the lowest prices,

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and there's no there's just no doubt
you'll never do better. Three oh three

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eight six two five five five four. I went through, Uh where was

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I? It was at a store
and I saw this just display for a

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water softener. Fifteen grand. Doesn't
even soften water. Fifteen grand. That's

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like three times the cost or four
times the cost. Unbelievable and that and

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by the way, there's financing available
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Frank Ran the real estate Man dot
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three oh three nine two zero sixteen
twenty two. I'm Tom Martine. You're

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a troubleshooter. Today is car Day
Car Friday, and if you have a

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call three all three seven one three
talks seven one three, eight two five

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to five. Now, Paul,
hold on, I want to hear about

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that check for aud George, you
need advice on HVAC. What's going on,

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George? Good morning? Uh?
Yeah, I have a Linux heater

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and the blower motor just went out
and it's uh I got one quote for

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sixteen hundred to replace it. It's
ridiculous, isn't it. I mean,

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sometimes these prices listen, but everything
I'm not saying ridiculous like bat or illegal.

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I'm just saying prices in general have
gone out the roof and there is

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no bargain to fix things. But
the motor was sixteen hundred bucks. Did

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you get any more bids? Well, I've called I think it's elite and

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they're gonna give me one. How'd
you well, who's elite? I thought

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I thought it was you? Okay, Elite Okay, I'm sorry, Elite

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mechanical, right, Elite mechanical got
it? Okay? And then did you

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call any of the other guys plumb
line fix it? Uh? Eight?

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Aight a heating any of those?
No, plumbline was my next one,

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you know, when they said sixteen
hundred. I remember listening to your show,

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and you can get both ACN heater
for just over two thousand. I

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think, wait, what are you
talking about a system? Yeah, that's

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what I thought. I if you
can find if you can find a furnace

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in AC system for just over two
grand I want you to tell me who

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it is, and then we're going
to go find where he's stealing the stuff

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first, okay, and then we're
gonna put him on the referral list if

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he's not stealing. No, I
must have I must have heard it wrong

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because I thought I heard you know, listen, I would love to believe.

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See, this is what we get. We get all the time,

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people complaining about prices. We do, but not just from one company,

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from everyone. Everyone is complaining about
prices in HVAC. Everyone. Okay,

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when I say they make a great
value, good deals, blah blah blah,

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it's not cheap. Nothing's cheap ever
cheap nothing. Now, the only

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person we found to beat the system, to literally beat the system, and

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we don't know how he's doing it
is you're all plumbing for water heaters.

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You know that he's doing water heaters
for thirteen ninety nine for forty gallons fully

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installed fourteen ninety nine for fifty ouns. I don't know how he's doing it.

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In fact, other plumbers don't know
how he's doing it. And then

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we have Paul the waterman. He's
beating the system when it comes to water

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filtration. All that. I think
it's because they're small enough they can still

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do it. They don't have the
giant overhead. But you're not gonna find

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cheap. Now, you're doing a
wise thing by shopping around. And of

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course there are people that would just
buy the part online and have somebody else

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00:15:01.440 --> 00:15:05.480
installed. There are people that do
things like that. I'm not totally opposed

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to that. You know, they're
not difficult and I'm not telling you to

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do it. They're not difficult to
do. Okay, so I'm gonna I

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would wait for a euro and I'll
also call it plumb longe, not Euro.

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You didn't call euro. I don't
think Euro does avacy, they're just

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plumbing. Yeah, I'm sorry.
Yeah, would you call us back,

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let us know what you end up
paying. Yeah, yeah, that's what

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I said. Call eight eight eight
heating, see what they can do.

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But but again, you're not gonna
find I don't think you're gonna find cheap

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in today's world. It just it
just doesn't happen. Okay, I'm gonna

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be straight with people. Nothing's cheap, nothing, and be suspect if it's

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too cheap. Now, Paul's got
a comment on check fraud. Now,

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00:15:54.159 --> 00:15:58.080
Paul, is this about what we
were talking about mailing a check and all

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that or is it something that came
up with you? H it's what you

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00:16:00.440 --> 00:16:03.679
were talking about. And okay,
and you're not the one You're not the

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one involved, right because it was
also a Paul, Okay, go ahead,

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correct, Yeah, I mean this
is very straightforward. In writing the

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individual impacted has to write with an
email or certified mail whatever to the individuals.

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And I only caught the end.
Whoever sent the check, whoever wrote

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the check was responsible for paying them. Okay, well, okay, State

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Farm wrote the check and then and
then sent it sent it to the public

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adjuster. That's fine, but it's
State Farm that is responsible. It's their

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money responsible for proving that they oh
that they paid the person. I see

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00:16:52.080 --> 00:16:56.919
what you're saying. Now, that
check and both sides of the check and

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it'll say the routing the bank in
the account that it was cash into.

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Once he gets both sides of the
cast check, which they have to specifically

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in writing, none of this nonsense
over the phone, then he goes to

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the bank. If it's not if
his signature is not on it, then

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he has to go to the bank
that cash the check and communicate with them

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again in writing. We provide that
proop and say this isn't me because banks

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are as you know, benchs of
notorious. They don't check signatures if it's

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deposited, uh, you know,
with take a photograph and deposit, they

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don't. They just don't bother.
They just cash. Pass on the loss

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of these fraudulent transactions. And if
the check is meant, and that's been

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going on for many decades, if
the check is made out to two people,

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then it has to be deposited.
Every check that I get from an

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insurance company, it has to get
the power. It cannot be cashed,

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and both people have to be present
at the teller when you deposit. I

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00:18:07.039 --> 00:18:11.400
that's just wrong. That last part's
wrong. Well, I've never had you

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00:18:11.519 --> 00:18:14.119
up till the no, no,
no, I we agree with everything you

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00:18:14.160 --> 00:18:17.000
said, but you don't have to
have people present when you deposited. Ye,

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I'm telling you the US Bank requires
it when they when you get an

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00:18:22.440 --> 00:18:27.960
insurance check, both people have to
present IDs so they can check the signatures.

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00:18:29.240 --> 00:18:30.559
What what do you mean both people? What do you mean by I

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00:18:30.559 --> 00:18:36.400
don't understand. Maybe your banker shows
up, your insurance company shows up,

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if your mortgage company has to endorse
it, and the insurance adjuster has to

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00:18:41.279 --> 00:18:44.559
endorse it, and you have to
endorse it, all three of you have

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00:18:44.640 --> 00:18:47.519
to be at the bank. No, he's saying, like husband and wife,

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if you got it, I got
it, sir, I got it.

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00:18:52.920 --> 00:18:56.440
Yeah. Yeah, Hey, Paul, listen forward. I like what

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00:18:56.480 --> 00:19:00.960
you're saying about. State Farm has
to literally really proved they paid, and

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just showing a canceled check doesn't prove
they paid because they could have given it

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00:19:06.400 --> 00:19:08.440
to their friend, but it shows
who endorsed it. Just like he said,

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there's your evidence. Yeah, but
then they are the ones to investigate

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00:19:11.680 --> 00:19:15.079
it. They are the ones,
and I agree with that, Thank you.

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00:19:15.160 --> 00:19:18.680
Paul. Three h three seven one
three talks seven one three eight two

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five five. This is terrible.
It's just absolutely terrible. And what if

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00:19:26.240 --> 00:19:29.240
it happened to you and it's not
going to be a deal where it's a

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remote deposit, like through a phone. Someone went and cashed this check,

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or didn't cash it. Someone went
and deposited this check. Now, we

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00:19:37.319 --> 00:19:44.599
have had other things happen like this. Listen to this one. Your owed

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money from a vendor. Okay,
your owed money. The vendor wants to

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pay you. Someone sends the vendor
an email saying here's your invoice. Okay,

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they think it's coming from you.
Your vendor thinks it's coming from you.

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00:20:06.839 --> 00:20:11.480
They hit the paylink and make a
payment. We had this happen to

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someone seventy thousand dollars worth. One
caveat it was coming from them. They

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hacked into that guy's email. Yeah, but here's what I wasn't going to

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give that away yet. I was
going to say, under different scenarios,

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who's responsible? But in any case, the vendor paid the bill. Now

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00:20:29.279 --> 00:20:36.359
there, your email was hacked.
Is it your fault that your email was

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hacked? Is it your fault?
And furthermore, did the vendor do was

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the vendor reckless in not checking that
pay link? I mean, really,

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if you get a paylink, how
many times have you hit it and paid?

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What if someone else is sending you
that email. Who is responsible?

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00:20:56.599 --> 00:21:00.079
This has happened more than once.
Who do you think, Mark, do

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00:21:00.160 --> 00:21:03.079
you think that if you or us, if we had our email hacks?

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Courts have already answered this question.
Well, I don't know how they yeah,

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And basically what they say is whoever
is most responsible? Oh? Well

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yeah? But who is different in
every circumstance. I mean, if the

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if I simply get a pay link
in my email and I pay it,

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can I claim I paid my bill
and the vendors and my person says,

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oh, you didn't bad. One
happened with the car company, a car

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00:21:30.160 --> 00:21:34.200
dealership that worked with another company for
a long time and they would buy twenty

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00:21:34.279 --> 00:21:41.000
thirty vans at the time, the
money was wired from that other company that

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00:21:41.119 --> 00:21:45.680
the car dealer sent the invoice for
twenty vans or whatever it was, and

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00:21:45.920 --> 00:21:48.880
it was bogus. Someone broke into
their computer system and sent it out.

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00:21:49.200 --> 00:21:55.039
In that particular case, they were
saying the company that wired the money was

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00:21:55.079 --> 00:21:57.920
not responsible and they got to keep
the vans. Basically so, but it's

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00:21:59.000 --> 00:22:04.680
different in every circumstance. God.
And the reason they said that is someone

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00:22:04.799 --> 00:22:11.480
literally broke in to their computer system
and sent the invoices from there. It's

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00:22:11.480 --> 00:22:15.119
not like they changed anything. They
basically sent the same victims of crime,

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00:22:15.240 --> 00:22:21.839
with the exception they did change the
banking information. So should the vendor know

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00:22:22.000 --> 00:22:26.920
enough before paying that bill? Should
you verify paymently? I think nowadays you

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00:22:26.000 --> 00:22:29.880
have to. Oh, there was
a story where a woman got it was

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00:22:30.000 --> 00:22:34.240
AI was involved that imitated her boss
on the phone. You were believed that

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00:22:34.480 --> 00:22:40.200
orally she was verifying the transfer with
Oh my god, yeah, it was

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00:22:40.240 --> 00:22:44.200
millions of dollars. I mean with
AI, we're in for a lot of

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00:22:44.240 --> 00:22:49.680
trouble. Three oh three seven one
three eight two five five. Go with

302
00:22:49.720 --> 00:22:53.920
a sure thing Denver's best roofer Excel
Roofing dot com. You don't pay a

303
00:22:55.000 --> 00:23:02.920
cent until you're content. Time for
an insurance check up free no obligation comparison

304
00:23:03.079 --> 00:23:07.160
call Compass Insurance paying too much your
coverage at dozens of insurance companies find out

305
00:23:07.200 --> 00:23:11.720
now three oh three seven seven to
one help. You'll think you're his only

306
00:23:11.799 --> 00:23:15.640
customer when you choose Frank durand the
real estate Man dot com to list your

307
00:23:15.680 --> 00:23:23.079
home with Remax Alliance three all three
nine two zero sixteen twenty two. I'm

308
00:23:23.119 --> 00:23:29.240
Tom Martine, your troubleshooter three all
three seven one three talk three oh three

309
00:23:29.279 --> 00:23:36.039
seven one three eight two five five. Okay, the next frontier for war

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00:23:36.200 --> 00:23:42.160
will be space. Right now,
the Russians are developing a satellite that will

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00:23:42.200 --> 00:23:49.440
block other satellites. Do you know
who they want to block first? Because

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00:23:49.640 --> 00:23:56.920
of the freedom of information that it's
allowing. Starlink exactly, starlink from our

313
00:23:57.039 --> 00:24:02.400
friend Elon. Elon, the king
of free speech and people. That's why

314
00:24:02.400 --> 00:24:06.200
he's the enemy of liberals, because
liberals do not believe in free speech.

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00:24:06.359 --> 00:24:08.519
Oh no, they do. No, I'm sorry. If you ask someone,

316
00:24:10.319 --> 00:24:14.039
they will say, we believe in
free speech, but only liberal free

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00:24:14.039 --> 00:24:18.640
speech. We don't believe in speech
that goes against the narrative, because that

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00:24:18.880 --> 00:24:22.759
is what two words, either hateful
or dangerous. So they don't believe in

319
00:24:22.799 --> 00:24:29.039
hateful or dangerous speech. What is
hateful or dangerous? Anything they call hateful

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00:24:29.119 --> 00:24:34.839
or dangerous. And by the way, just since I'm in a crappy mood

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00:24:34.880 --> 00:24:47.720
about this anyway, I absolutely positively
don't know how anyone justifies the prices and

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00:24:47.759 --> 00:24:53.559
the exclusivity of the Super Bowl.
I mean, the new word now is

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00:24:53.680 --> 00:25:00.599
inclusivity. Well, tell me where
the chief seats were? Well, that's

324
00:25:00.680 --> 00:25:03.319
what you're referring. You know,
so you know your MIC's not on.

325
00:25:03.480 --> 00:25:07.559
But that's not a bad thing for
me. But it's not on, doc,

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00:25:07.880 --> 00:25:10.440
I mean, but I think they
just put it there just so you

327
00:25:10.519 --> 00:25:15.519
felt good. Why isn't his Mike
working there? Chan? And is there

328
00:25:15.680 --> 00:25:19.000
is that by design? Did Mark
flip you a twenty? Go ahead,

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00:25:19.079 --> 00:25:22.039
my doc right now? Can you
have me? Now? This is Mike

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00:25:22.079 --> 00:25:26.200
on Okay, go ahead, job. I'm just gonna say, it's a

331
00:25:26.240 --> 00:25:30.960
private company. You might as well
be against any company saying price on the

332
00:25:32.039 --> 00:25:37.359
product. What do you mean?
What do you mean? Well, you're

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00:25:37.359 --> 00:25:42.079
talking about the exclusivity and the prices
of the Super Bowl. NFL is a

334
00:25:42.119 --> 00:25:45.640
privately held company. You might as
well complain to test. I'm not complaining,

335
00:25:47.319 --> 00:25:49.400
by the way. I'm not complaining
that it's exclusive. I don't care

336
00:25:49.440 --> 00:25:52.839
if it is. They have a
right to be exclusive. But what I'm

337
00:25:52.880 --> 00:26:00.960
saying is so many places have been
attacked for being exclusive, not being inclusive,

338
00:26:02.039 --> 00:26:04.079
that's all. That's all. It's
because a lot of the hollywoods and

339
00:26:04.119 --> 00:26:08.799
those people go a lot of the
old sports. They're all there. The

340
00:26:08.880 --> 00:26:14.079
cheap seats at the oscars. Nowhere
That's what I'm getting at. You'll never

341
00:26:14.160 --> 00:26:17.920
do away with exclusivity, is my
point. I'm not saying we should.

342
00:26:18.240 --> 00:26:22.400
It's tongue in cheap. Why do
I think get rid of it? Oh?

343
00:26:22.559 --> 00:26:26.440
God? Anyway, So I I
think that we're never going to get

344
00:26:26.440 --> 00:26:30.680
here's what We're never going to get
rid of. Rich people and poor people.

345
00:26:30.440 --> 00:26:34.319
We're never going to get rid of
exclusive and inclusive. Well, we

346
00:26:34.319 --> 00:26:37.000
should get rid of No, seriously, we should get rid of, you

347
00:26:37.039 --> 00:26:41.039
know, the racism and all that
bull crap. And I think we're doing

348
00:26:41.079 --> 00:26:41.920
a good job. I really do. I mean, I really do.

349
00:26:42.039 --> 00:26:45.839
I think the only people that that
keep that alive are the people that need

350
00:26:45.880 --> 00:26:51.240
that for their coffers. They need
that for their for their troops. They

351
00:26:51.279 --> 00:26:55.160
need to rally people around something,
and that seems to be a good thing

352
00:26:55.200 --> 00:26:57.480
to rally people around. Tom I
have a question for you. I have

353
00:26:57.519 --> 00:27:00.920
never once, honest to god,
never once heard a politician in the last

354
00:27:02.359 --> 00:27:07.160
fifteen or twenty years, ever preach
against a black person for being black or

355
00:27:07.200 --> 00:27:11.799
anything black, or anything Asian or
anything anything. I've never heard it.

356
00:27:11.880 --> 00:27:15.519
Ever, that's how you would define
that. But I've never heard anything that

357
00:27:15.640 --> 00:27:19.559
I would that I would interpreted I'm
a white guy, so that's weird,

358
00:27:19.599 --> 00:27:25.880
but that I would interpret it right
on said black. If you don't vote

359
00:27:25.920 --> 00:27:29.440
for me, how would you look
at that? I don't know as stupidity.

360
00:27:29.480 --> 00:27:30.799
I don't know. Okay, here's
what I want to know. Though,

361
00:27:32.160 --> 00:27:34.039
I am willing to listen, honest
to God, more than anyone else

362
00:27:34.319 --> 00:27:37.240
I think on the radio. I'm
willing to listen if you can show me

363
00:27:37.319 --> 00:27:45.160
examples truly. Now, I want
to hear examples, real examples of hate,

364
00:27:45.039 --> 00:27:49.319
real examples of hate, not from
the fringe left and right. We

365
00:27:49.400 --> 00:27:53.759
always have crazies. I'm talking about
mainstream politicians, all of them. I

366
00:27:53.799 --> 00:28:00.759
want to hear a real example of
hate or racism, or sexism or agism.

367
00:28:00.880 --> 00:28:04.279
That's what I'd like, because I
think that we just grab onto these

368
00:28:04.319 --> 00:28:11.119
things to keep our cause alive.
Okay, three oh three seven one three

369
00:28:11.160 --> 00:28:15.440
talks seven one three eight two five
five. So cars that go over two

370
00:28:15.559 --> 00:28:22.920
hundred thousand miles routinely, routinely,
you want to know. You want to

371
00:28:22.960 --> 00:28:25.200
know the ones that make the club
top of the list. Got to be

372
00:28:25.279 --> 00:28:30.720
Toyota. You're absolutely ding ding ding
ding dinge. He gets my dinger on

373
00:28:30.799 --> 00:28:34.559
car front. It's got to be
a diesel right now, it's not Toyota

374
00:28:34.920 --> 00:28:45.720
Camry. It routinely will hit two
hundred thousand miles or more. But the

375
00:28:45.839 --> 00:28:49.799
second one is also Toyota. And
I did not realize this car is known

376
00:28:49.839 --> 00:28:56.680
for longevity. Corolla. No,
I'll give you a hints exactly, Doc

377
00:28:56.920 --> 00:29:00.079
Prius. You see him out there, they look yell, he's right.

378
00:29:00.119 --> 00:29:03.480
I didn't. I wouldn't have guessed
that at two hundred thousand. Anyway,

379
00:29:03.519 --> 00:29:04.960
we got more of those coming up, plus your calls. Three oh three

380
00:29:06.200 --> 00:29:11.160
seven one three eight two five five. By the way, Ideal Home Loans

381
00:29:11.240 --> 00:29:14.599
is still doing home loans, and
I want you to remember something. These

382
00:29:14.640 --> 00:29:18.680
guys are the only ones with the
interest rate guarantee. So if you get

383
00:29:18.680 --> 00:29:22.039
one now and rates go down,
they refinance your free of charge. Three

384
00:29:22.119 --> 00:29:30.119
oh three eight six seven seven thousand. Go with a sure thing Denver's Best

385
00:29:30.200 --> 00:29:33.240
roofer Excel Roofing dot com. You
don't pay a cent until you're content.

386
00:29:37.599 --> 00:29:41.920
Time for an insurance check up free
no obligation comparison call Compass Insurance paying too

387
00:29:41.960 --> 00:29:47.240
much your coverage at dozens of insurance
companies find out now three oh three seven

388
00:29:47.240 --> 00:29:49.440
to seven to one. Help.
You'll think you're his only customer when you

389
00:29:49.519 --> 00:29:53.680
choose Frank durand the real estate man
dot com to list your home with Remax

390
00:29:53.720 --> 00:30:02.119
Alliance three oh three nine two zero
sixteen twenty two. Hi Tom Martino,

391
00:30:02.200 --> 00:30:06.920
your troubleshooter three all three seven on
three Talk seven one three h five to

392
00:30:06.920 --> 00:30:11.519
five. President Trump uh did address
the nation. Excuse me, President,

393
00:30:11.599 --> 00:30:17.000
Oh my god, what a what
a Freudian slip that was President Biden.

394
00:30:17.319 --> 00:30:22.279
I'm right up there with Biden.
President Biden just addressed the nation on the

395
00:30:22.359 --> 00:30:30.480
Navonney death, and he chided uh
Putin for killing political enemies and said,

396
00:30:30.480 --> 00:30:37.680
what you really should do is muck
them down in legal investigation. Just try

397
00:30:37.720 --> 00:30:40.759
to jail them. You need to
indict them. You don't kill them.

398
00:30:40.799 --> 00:30:45.079
You just indict them, or you
sue them or to the Gulag, you

399
00:30:45.079 --> 00:30:49.960
know. So that's the way to
properly deal with political enemies is you weaponize

400
00:30:51.000 --> 00:30:56.759
your justice department and get all the
local sorrows, district districts, uh the

401
00:30:56.880 --> 00:31:03.640
district attorneys to uh bring charges,
and then you you weigh them down with

402
00:31:03.759 --> 00:31:07.279
legal stuff. That's I'm so not
kill them. Do not kill them I'm

403
00:31:07.319 --> 00:31:11.440
just in a crap eating mood today. I don't care, and I'm on

404
00:31:11.480 --> 00:31:17.960
my d I'm starting my d gas
tour. I decided you're what d gassed

405
00:31:18.119 --> 00:31:22.519
tour d G A S T.
And now anyone who comes up with the

406
00:31:22.519 --> 00:31:26.720
answer will get a prize. But
that's my tour. You're d gas Tour

407
00:31:26.960 --> 00:31:32.720
d G A S T. You're
no longer going to pass gas in studio

408
00:31:32.799 --> 00:31:37.039
hopefully. Anyway, we have an
Oil League issue. Today is car Friday

409
00:31:37.079 --> 00:31:41.519
as I was as I was corrected, It's not car Day's car Friday.

410
00:31:41.559 --> 00:31:45.079
And Doug wants to talk about his
uh twenty twenty three Dodge Ram. By

411
00:31:45.079 --> 00:31:49.279
the way, Dodges in general,
they've improved a lot, haven't they,

412
00:31:49.680 --> 00:31:52.839
Kevin. I mean, remember they
were they were a third when it came

413
00:31:52.880 --> 00:31:56.119
to quality trusts. They were at
the bottom, and they're still below Ford

414
00:31:56.160 --> 00:31:59.920
and Chevy. You think so,
Yeah, they're maintenance and all that closer,

415
00:32:00.400 --> 00:32:01.720
did you see, by the way, and Doug, your next go

416
00:32:01.720 --> 00:32:07.240
ahead? Doug, Okay, Well, what I've got is a new twenty

417
00:32:07.319 --> 00:32:10.880
twenty three Ram. Like you said, change the oil, easiest oil change

418
00:32:10.880 --> 00:32:16.680
I've ever done. Now it's leaking
oil like crazy. Well, don't you

419
00:32:16.720 --> 00:32:22.160
think it's something you did? Oh? Yes, yes, it's definitely something

420
00:32:22.200 --> 00:32:24.359
I did. I'm not blaming on
anyone else. Okay, No, what

421
00:32:24.400 --> 00:32:28.319
do you think you did? I
mean it could be something very simple,

422
00:32:28.400 --> 00:32:30.519
right, keV? Yeah, you
could have a double O ring on the

423
00:32:30.559 --> 00:32:34.440
oil filter, in a wrong oil
filter, or anything like that. I

424
00:32:34.480 --> 00:32:36.920
don't know what do you think of
it? Where where's it leaking from?

425
00:32:36.960 --> 00:32:42.160
Doug? Can you tell? I
can't. Tom. I've gone back and

426
00:32:42.240 --> 00:32:46.160
I've gone and replaced the filter and
went to NAPA. Got that it's not

427
00:32:46.319 --> 00:32:51.640
a double O ring. I did
have the original low ring in the wrong

428
00:32:51.759 --> 00:32:57.279
position, so I moved that.
Uh, I'm not overtightening it. But

429
00:32:57.480 --> 00:33:00.319
man, I just went out for
two mile dry, got my old oil

430
00:33:00.400 --> 00:33:05.559
pressure light on. What it's it's
that bad? You're not getting pressure.

431
00:33:07.839 --> 00:33:15.440
The oil pressure came on and in
three miles the oil pressure gauge almost went

432
00:33:15.519 --> 00:33:19.759
to zero. Well, geez,
cad, what that that's? I don't

433
00:33:19.759 --> 00:33:23.240
know? That's that's something needs to
be looking. There's something in that filter,

434
00:33:23.359 --> 00:33:27.759
something go through it, something's not
right in the filter. Have you

435
00:33:27.920 --> 00:33:30.559
you Why don't you just try changing
out the filter again? He did Oh

436
00:33:31.160 --> 00:33:36.839
wait wait did you change out the
filter again? Oh yeah, I went

437
00:33:36.920 --> 00:33:40.759
back to NAPA. They comped me
one. No, fully go with a

438
00:33:40.799 --> 00:33:45.160
sure thing Denver's best roofer Excel Roofing
dot com. You don't pay a cent

439
00:33:45.359 --> 00:33:52.160
until you're content. Time for an
insurance check up free, no obligation.

440
00:33:52.200 --> 00:33:58.119
In comparison, call Compass Insurance paying
too much your coverage at dozens of insurance

441
00:33:58.160 --> 00:34:00.680
companies find out now three all three
seven to seven to one help. You'll

442
00:34:00.680 --> 00:34:05.519
think you're his only customer when you
choose Frank durand the real estate Man dot

443
00:34:05.519 --> 00:34:09.239
com to list your home with Remax
Alliance three oh three nine two zero sixteen

444
00:34:09.320 --> 00:34:21.800
twenty two. Yeah, friend in
need, ad, that's who you don't

445
00:34:21.840 --> 00:34:29.159
have. Come running just as fast
as we can. Shooter's gonna help.

446
00:34:29.440 --> 00:34:37.159
Come man, this is the Troubleshooter
Show. Now Tom Martino. Hey,

447
00:34:37.199 --> 00:34:40.840
I'm Tom Martino and I am here
to help you solve problems, answer questions,

448
00:34:40.880 --> 00:34:51.920
take complaints. But first I want
to say, what's that? Uh?

449
00:34:52.119 --> 00:34:58.719
I'm just privileged to have Kevin Spacey
here firm shared in auto Tech.

450
00:34:59.719 --> 00:35:06.480
Kevin, thanks for being here,
and Mark father John to You're right,

451
00:35:06.679 --> 00:35:12.239
Yeah, yeah, that's right,
and Father John and Sissy Spasic saying,

452
00:35:12.400 --> 00:35:17.679
sus Susie Spasic. Anyway, we
shouldn't. We really shouldn't make fun of

453
00:35:17.679 --> 00:35:21.840
the elole, since I'm one getting
closer to you. No, but that

454
00:35:22.119 --> 00:35:27.320
brings up a very true interesting topic. I know people your age, maybe

455
00:35:27.320 --> 00:35:30.079
a little older, a little younger. Let's let's take some of the ones

456
00:35:30.119 --> 00:35:36.000
younger, say sixty eight, that
appear and act like Joe Biden like they're

457
00:35:36.039 --> 00:35:38.760
eighty. So there, and then
we know people eighty who act like they're

458
00:35:38.800 --> 00:35:43.320
sixty. That's exactly right, like
your buddy one sometimes. And there's this

459
00:35:43.440 --> 00:35:45.920
old guy there that's built pretty well, and I know he's in his eighties,

460
00:35:45.960 --> 00:35:49.400
and it's like, how they help
that even sharp as attack? What

461
00:35:50.039 --> 00:35:52.199
defines it? Do you think?
I think the way they take care of

462
00:35:52.199 --> 00:35:54.639
themself? Well, I bet you
ninety percent of it's what you're dealt.

463
00:35:54.840 --> 00:36:00.760
I think you give up. I
think it's whatever. Whenever you give in

464
00:36:00.840 --> 00:36:04.679
to the age is when you become
old. I think that's part of it.

465
00:36:04.760 --> 00:36:09.800
I think something else. I think
that heredity has so much I don't

466
00:36:10.039 --> 00:36:15.920
yeah, the genes, right,
I don't think I've ever seen someone who

467
00:36:15.960 --> 00:36:20.639
is completely old and decrepit who had
a youthful, young family around them.

468
00:36:21.039 --> 00:36:24.119
You know what I mean. They're
older siblings and parents, and they all

469
00:36:24.199 --> 00:36:29.119
seem to be the same. If
you ever look at a family, you

470
00:36:29.159 --> 00:36:32.880
don't normally see someone who you Once
in a while you'll see an outlier,

471
00:36:32.920 --> 00:36:39.159
but normally they're either all healthy or
they're all decrepit kind of that's don't you

472
00:36:39.199 --> 00:36:45.360
find that or all medium her family? If you look at her family in

473
00:36:45.440 --> 00:36:49.880
general, they are not in good
shape or anything. But that's but Suzanne's

474
00:36:49.880 --> 00:36:52.880
in perfect that's lifestyle. I don't
think it's heredity with Suzanne. I don't

475
00:36:52.920 --> 00:36:57.360
think it's bad jeans, but that's
exactly. I think it all goes into

476
00:36:57.440 --> 00:37:00.400
the same thing. Though it could
be either or I think I think a

477
00:37:00.440 --> 00:37:04.880
bad lifestyle, of course, but
I think with Suzanne's her problem, I'll

478
00:37:04.880 --> 00:37:07.880
bet her family could have been as
healthy as what I'm saying. What do

479
00:37:07.920 --> 00:37:12.599
you think? Yeah? Possibly,
yeah, I think it's Yeah. I

480
00:37:12.679 --> 00:37:15.960
think it's like I think lifestyle has
a lot to do with it. Heredity

481
00:37:15.039 --> 00:37:19.679
has a lot to do with it. Obviously, you know, being proactive

482
00:37:19.679 --> 00:37:21.800
has a lot to do with it. I think you can counteract a lot

483
00:37:21.840 --> 00:37:24.639
of the negative stuff you're dealt.
But in general, I mean, if

484
00:37:24.679 --> 00:37:30.079
you have a really bad family history, now you can beat the odds a

485
00:37:30.119 --> 00:37:35.960
bit, right, But but if
you're dealt genes that are just bad and

486
00:37:36.000 --> 00:37:40.119
they just trigger lifestyle is everything.
Oh, it's diet exer so of course

487
00:37:40.119 --> 00:37:43.159
it is. Of course it is. But don't you think, though,

488
00:37:43.159 --> 00:37:45.599
there's a lot of people that are
prone to let's just say diabetes, and

489
00:37:45.639 --> 00:37:51.159
that's purely from their bloodline that just
doesn't well come up well, Type one

490
00:37:51.239 --> 00:37:55.039
is the type two diabetics they seem
to be. Yeah, but it does.

491
00:37:55.079 --> 00:37:59.119
But he's right, it does seem
to follow families because they grew up

492
00:37:59.119 --> 00:38:02.079
with the lifestyle. I mean,
it's hard to differentiate sometimes, but type

493
00:38:02.079 --> 00:38:10.000
two is almost always people abusing themselves, you know, and then that's just

494
00:38:10.119 --> 00:38:15.239
life. And by the way,
that's a great segue into Grossman Wellness dot

495
00:38:15.280 --> 00:38:19.559
Com. I'm serious, I could
not say enough about him. I'm a

496
00:38:19.559 --> 00:38:22.920
big believer in Consierras medicine. Now, a lot of people that say,

497
00:38:22.960 --> 00:38:24.599
well, I can't afford it,
Well, you can't not afford it.

498
00:38:24.639 --> 00:38:28.480
I mean, I'll bet you you
can find money in your budget for a

499
00:38:28.519 --> 00:38:31.079
few hundred bucks a month. And
I'm serious. I'm dead serious because that

500
00:38:31.119 --> 00:38:37.199
includes all supplements, lab work,
blood work, I mean, and most

501
00:38:37.199 --> 00:38:43.760
of the prescriptions you need. Really
But anyway, Grossmanwillness dot com. Now

502
00:38:44.119 --> 00:38:47.880
Doug has an oil leak that's so
bad. His oil pressure went to zero

503
00:38:49.199 --> 00:38:52.719
and we still can't figure out.
Now he hung up. But it's the

504
00:38:52.719 --> 00:38:55.719
weirdest problem. He changed his oil
and after that it happened. Kevin says,

505
00:38:57.000 --> 00:39:00.280
I would trace it to the filter. Did it start did it stop

506
00:39:00.360 --> 00:39:02.719
leaking at any point? No?
I said no, yeh wow. He

507
00:39:02.800 --> 00:39:07.519
said it's hemorrhaging oil. But yeah, he's just got to stop driving it

508
00:39:07.599 --> 00:39:10.119
tow it's somewhere, get it up
in the air seaway. The top two

509
00:39:10.159 --> 00:39:15.559
cars for going two hundred thousand miles
the Camri and the Prius, both Toyotas.

510
00:39:16.400 --> 00:39:22.400
And this is a survey of past
present, Yeah, past and present

511
00:39:22.440 --> 00:39:28.639
owners. The Honda Accord. How
about that Honda Accord And these cars are

512
00:39:28.679 --> 00:39:34.039
not really expensive, by the way, the Honda CRV. Man, my

513
00:39:34.119 --> 00:39:37.159
god, Toyota has another one on
here, the Tacoma on the top ten

514
00:39:37.639 --> 00:39:43.639
so far there's no and then the
Toyota Tundra Toyota has the highest number of

515
00:39:43.760 --> 00:39:47.440
highest mileage cars on the top ten
list, and then another one, Toyota

516
00:39:47.480 --> 00:39:52.239
Corolla, my god, and the
Honda. The Honda and Toyota dominate this

517
00:39:52.320 --> 00:39:57.360
list of two hundred thousand mile vehicles
and they have for a long time.

518
00:39:58.360 --> 00:40:01.480
Why do they have such long longevity? What was this I heard about Toyota

519
00:40:01.559 --> 00:40:06.239
and sludge. Is that not true? No, not Tota so much.

520
00:40:06.280 --> 00:40:09.840
Volkswagen has a problem with it.
Okay, So Toyota and Honda, if

521
00:40:09.880 --> 00:40:15.440
you want longevity, holy crap.
Yeah, well that's why they hold their

522
00:40:15.519 --> 00:40:19.159
value. You can sell a two
hundred thousand miles Toyota for fifteen grand.

523
00:40:19.960 --> 00:40:22.360
Yeah, I wouldn't buy one.
I don't care. I don't care what

524
00:40:22.400 --> 00:40:24.559
it is when you get up to
that high mileage, not a good deal.

525
00:40:24.599 --> 00:40:30.920
But in any case, the Toyota, Oh, this is just unbelievable

526
00:40:30.239 --> 00:40:36.280
that Toyota has on the list for
the top a dozen. Let's say they

527
00:40:36.280 --> 00:40:43.000
have the Highland, Toyota Highlander,
the Forerunner. They have the Corolla,

528
00:40:43.079 --> 00:40:47.360
and they have the Tundra, and
they have the Tacoma, and they have

529
00:40:47.480 --> 00:40:52.800
the pres and they have the camera. My god, So, Kevin,

530
00:40:53.000 --> 00:40:57.440
you see a lot of those which
with a lot of miles yep. And

531
00:40:57.519 --> 00:41:01.559
people spend the money and maintain them
and they do. If we took a

532
00:41:01.719 --> 00:41:06.079
I don't know. I can't even
think of a car anymore for a Ford

533
00:41:06.519 --> 00:41:09.239
Ford Focus. Could you make that
last or not? Is it just you're

534
00:41:09.280 --> 00:41:15.320
just doomed. It's it's it's hereditary. Like we're talking, you're just doomed.

535
00:41:15.360 --> 00:41:17.119
You just what. They don't make
the parts the same, they don't

536
00:41:17.199 --> 00:41:22.280
ite not they have issues. Let's
talk to Kyle. Kyle, what's going

537
00:41:22.280 --> 00:41:25.320
on with home Depot? Hi,
Kyle, Hey, it's not a it's

538
00:41:25.360 --> 00:41:29.480
not a problem yet, but I
just sent some mistrustion over to you guys.

539
00:41:29.480 --> 00:41:31.840
So Home Depot was installing it over
the range of microwave at our house.

540
00:41:32.000 --> 00:41:36.519
Yeah, we had bought an appliance
package so dishwash your fridge microad.

541
00:41:36.559 --> 00:41:43.679
Anyway, they dropped it and it
basically smashed our electric cooktop that's right below

542
00:41:43.719 --> 00:41:47.400
it and the brand new one,
the brand new one you just bought.

543
00:41:47.800 --> 00:41:52.119
We didn't buy the cook top.
That's the original cook top from when we

544
00:41:52.199 --> 00:41:55.519
purchased the house. We bought the
house in November, and it's with home

545
00:41:55.559 --> 00:41:59.920
Depot's claims department now, but I
was actually just reaching out. I wanted

546
00:41:59.880 --> 00:42:02.639
to talk how old is the cook
top and what kind is it? It's

547
00:42:02.679 --> 00:42:07.519
a ge profile to five burner.
It's probably the same age as the house.

548
00:42:07.559 --> 00:42:12.719
The house is built in two thousand
and two, two years old.

549
00:42:12.840 --> 00:42:15.960
Yeah, it's a profile cooktop.
Those are good cook tops, really good,

550
00:42:16.079 --> 00:42:20.880
great exactly, And however it's not
new. It's not new, and

551
00:42:20.920 --> 00:42:23.719
they're you're going to be insulted.
They're going to depreciate it. So what

552
00:42:23.760 --> 00:42:27.719
do you think. I don't know. We got to fake you go on

553
00:42:27.880 --> 00:42:35.719
and start researching the life the life
span of a profile cooktop or call call

554
00:42:35.800 --> 00:42:38.360
Jensen Appliance ask them. They're pretty
damn good. And uh, okay,

555
00:42:38.880 --> 00:42:43.760
there's another person you can ask.
I just I ran across this person.

556
00:42:44.039 --> 00:42:45.639
They're not on the referra list.
I want to give you caution about God,

557
00:42:45.679 --> 00:42:51.360
are they say? I have a
contact a home depot if just give

558
00:42:51.440 --> 00:42:54.280
us a call back. If there's
a product, there's a problem. Got

559
00:42:54.320 --> 00:42:57.440
it now, Tom, let me
ask you a follow up question, Shred,

560
00:42:57.480 --> 00:43:00.559
I'm assuming that this cooktop is a
rhythmable house. I don't know that

561
00:43:00.599 --> 00:43:04.159
I just bought this house in November. Well there's a serial number. You

562
00:43:04.199 --> 00:43:07.079
can maybe find a serial number or
something. Oh yeah, okay, I'll

563
00:43:07.079 --> 00:43:09.840
look at that. Okay, all
right, but I should expect that they're

564
00:43:09.840 --> 00:43:14.480
going to try to appreciate this thing
out. Yeah, and god, I'm

565
00:43:14.519 --> 00:43:19.760
trying to find this one appliance guy
that knows everything about everything and he can

566
00:43:19.800 --> 00:43:22.119
tell you what he thinks it will
do and all of that. So if

567
00:43:22.159 --> 00:43:24.199
I find it, I'll give a
shout out on the air. But here's

568
00:43:24.199 --> 00:43:28.800
what you do, Kyle. Find
out with a serial number, a data

569
00:43:28.800 --> 00:43:31.639
plate, how old it is,
and then go and research average lifespan.

570
00:43:31.960 --> 00:43:35.760
It doesn't have to be year for
year, like if it's a twenty year

571
00:43:35.800 --> 00:43:38.119
lifespan and you went ten years,
it doesn't have to be fifty percent.

572
00:43:38.199 --> 00:43:43.760
But they're going to try that.
They're going to try and and you did

573
00:43:43.800 --> 00:43:46.280
you just move in? I did? Yeah? I did. Was it

574
00:43:46.360 --> 00:43:52.079
working? Do you know if it's
been working perfectly or not perfectly? No

575
00:43:52.199 --> 00:43:57.239
issues? Everything worked wonderfully. But
now it's have you looked online to see?

576
00:43:57.519 --> 00:43:59.840
I know one thing you're going They're
not going to buy you a new

577
00:43:59.840 --> 00:44:02.320
one. They're just not going to. Okay, if you went online what

578
00:44:02.400 --> 00:44:07.920
does that cost new got eight hundred
dollars for similar ge profile replacement? Well,

579
00:44:07.960 --> 00:44:10.880
then I think they should That's nothing, I mean compared to what it

580
00:44:10.920 --> 00:44:15.039
could be. So I want to
ask you, this is between you and

581
00:44:15.079 --> 00:44:16.880
me. What would you be satisfied
with if they came back and they said,

582
00:44:16.880 --> 00:44:21.039
we'll give you a half four hundred
go get a new one. No,

583
00:44:21.320 --> 00:44:23.599
I would still expect them to replace
it at full cost. I don't

584
00:44:23.599 --> 00:44:28.320
think it should cost me a dime. Well it will, so that with

585
00:44:28.480 --> 00:44:30.639
that, I'm just going to tell
you it will. Even if you went

586
00:44:30.679 --> 00:44:36.119
to court, it would see no
one gets free stuff. And that's I

587
00:44:36.199 --> 00:44:39.280
know. It's such a pain in
the ass, this depreciation thing. People

588
00:44:39.360 --> 00:44:43.239
say, well, I wasn't going
to replace it, but you were someday

589
00:44:43.599 --> 00:44:47.320
and nothing least forever and you no
one owes you what they did not take

590
00:44:47.360 --> 00:44:52.119
from you. Yes, correct,
So it's a good question. I don't

591
00:44:52.119 --> 00:44:54.840
know what I would be. You
need to come. You need to come.

592
00:44:54.880 --> 00:44:58.960
Well you don't have to settle just
because of me either, but you

593
00:44:59.079 --> 00:45:02.320
have to come to to something in
your mind where you'll you're going to say,

594
00:45:02.360 --> 00:45:07.880
okay, let's just get it done. Maybe six hundred you know,

595
00:45:07.079 --> 00:45:10.960
and make sure that it's eight hundred. That sounds low to me for a

596
00:45:12.039 --> 00:45:15.960
profile cooked up. Last question,
if you don't mind, what's your do

597
00:45:15.960 --> 00:45:17.880
you guys have an experience with home
Depot and handling these funds. We've always

598
00:45:17.880 --> 00:45:22.440
bought from those because of where we
lived, and okay, home Depot,

599
00:45:22.440 --> 00:45:27.679
home depots, say Costco or Sam's, yeah, are better, but home

600
00:45:27.719 --> 00:45:30.440
Depots not terrible. They're not a
terrible company. Okay, so call us

601
00:45:30.519 --> 00:45:35.079
back, though. The warranty at
home or I'm sorry, the warranty at

602
00:45:35.079 --> 00:45:39.440
Costco is great because you automatically get
an additional year from the manufacturers. It's

603
00:45:39.559 --> 00:45:43.599
just wonderful. And the pricing is
good too, even if you got to

604
00:45:43.599 --> 00:45:46.960
buy a membership. But I would
like to see what they come back with.

605
00:45:47.039 --> 00:45:51.360
That would be curious. After this
break, I just talked to Matt

606
00:45:51.400 --> 00:45:54.400
at Paragon. We this is a
good one. This is about the check

607
00:45:54.480 --> 00:46:00.280
that was lost and they want him
to make up for it because they saying

608
00:46:00.280 --> 00:46:04.239
they never got it. Now,
Tom's got a question on an engine on

609
00:46:04.280 --> 00:46:08.280
a land Rover A twenty sixteen.
We're gonna come back to that and more

610
00:46:08.360 --> 00:46:14.119
coming up on the Troubleshoot go with
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611
00:46:14.239 --> 00:46:20.559
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612
00:46:20.599 --> 00:46:24.400
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613
00:46:24.400 --> 00:46:29.519
too much your coverage at dozens of
insurance companies find out now three all three

614
00:46:29.639 --> 00:46:32.039
seven to seven to one help.
You'll think you're his only customer when you

615
00:46:32.119 --> 00:46:37.320
choose Frank durand the real estate Man
dot com to list your home with Remax

616
00:46:37.360 --> 00:46:45.920
Alliance. Three oh three nine two
zero sixteen twenty two. Hi Tom Martino,

617
00:46:45.000 --> 00:46:51.719
you're a troubleshooter three oh three seven
one three talk seven one three eight

618
00:46:51.800 --> 00:46:57.079
two five five Tom? What is
going on? Tom? How can we

619
00:46:57.119 --> 00:46:59.920
help you? Oh Man, Thanks
for taking my call, Tom, I

620
00:47:00.079 --> 00:47:02.639
appreciate it, Yes, sir.
A little over a year ago, probably

621
00:47:02.679 --> 00:47:09.039
about fifteen months now, I had
my twenty sixteen land Rover Discovery Sport go

622
00:47:09.159 --> 00:47:14.000
into land Rover at Platt Iron because
it was making all sorts of noises and

623
00:47:14.039 --> 00:47:20.000
the engine was running where it turned
out the twin cams at bad bushings had

624
00:47:20.039 --> 00:47:23.280
to be replaced and adjusted. They
how many miles? How many miles on

625
00:47:23.280 --> 00:47:29.440
this and what year was it.
You said twenty sixteen. At the time

626
00:47:29.760 --> 00:47:34.360
it had around eighty seven I think
it was actually about ninety thousand miles.

627
00:47:34.559 --> 00:47:38.519
Yeah, And so they replaced the
timing change and a whole bunch of other

628
00:47:38.559 --> 00:47:43.440
stuff. It cost me about six
thousand dollars. So I said, okay,

629
00:47:43.440 --> 00:47:45.239
good, And now I got my
engine back. It feels good.

630
00:47:45.519 --> 00:47:49.360
So it's a little past their warranty. The engine starts making these noises again,

631
00:47:49.840 --> 00:47:52.039
not accelerating, not idling. Well, I take it in, I

632
00:47:52.079 --> 00:47:55.920
get a diagnostic back. They have
to replace the timing chain, a whole

633
00:47:55.920 --> 00:48:00.079
bunch of stuff again, and I
can give you the list again. How

634
00:48:00.159 --> 00:48:05.880
many miles between? How many miles
between those? Oh God, wish I

635
00:48:05.880 --> 00:48:08.360
could tell you, but I'm gonna
guess I put about ten thousand miles a

636
00:48:08.440 --> 00:48:14.920
year on. So I'm gonna say
fifteen twelve, fifteen thousand miles. Okay,

637
00:48:15.599 --> 00:48:20.599
So that's you. You should need
a timing chain again. I know

638
00:48:20.840 --> 00:48:23.320
that's what I'm thinking. And the
whole bill. I can run down the

639
00:48:23.320 --> 00:48:25.599
list of what they want to do, and again, listen, I don't

640
00:48:25.599 --> 00:48:29.960
know if it could be related to
what they did or not. I'm gonna

641
00:48:30.000 --> 00:48:31.960
have to, Tom, I'm gonna
tell you some bad news. Okay,

642
00:48:32.400 --> 00:48:36.559
I think one of the finest looking
cars on the road right now are those

643
00:48:36.599 --> 00:48:39.559
sports? Those land Rover sports are
so cool? They're the worst? You

644
00:48:39.599 --> 00:48:43.599
know, I was, I was
joking about this. I was about ready

645
00:48:43.639 --> 00:48:46.679
to tell these guys something during the
break before you even called. There's a

646
00:48:46.760 --> 00:48:52.800
YouTube video of a guy that went
around and interviewed mechanics, and he asked

647
00:48:52.840 --> 00:48:58.880
them about the worst cars, the
worst for the money, and almost every

648
00:48:59.119 --> 00:49:02.800
one of them names the land Rover. Almost Yeah, they said they're just

649
00:49:04.559 --> 00:49:09.719
terrible, terrible cars. Now,
Kevin, not everyone can say that and

650
00:49:09.760 --> 00:49:14.079
not mean it. There must be
something about it. What is it?

651
00:49:14.119 --> 00:49:16.880
They're just so overcome, are they
not? Are they not built? Well?

652
00:49:17.000 --> 00:49:20.840
There are. It's a lot of
proprietary stuff that you have to go

653
00:49:20.840 --> 00:49:24.440
to land Rover for and they're they're
just it's a perfect fifty sixty thousand mile

654
00:49:24.559 --> 00:49:29.719
vehicle. Lease it, reuse it, send it back. Yeah, but

655
00:49:29.800 --> 00:49:35.440
don't ever buy one. I'm at
this point. How much are they proposing

656
00:49:35.719 --> 00:49:39.239
in addition to the timing chain,
what else are they proposing? Let me

657
00:49:39.280 --> 00:49:43.800
go through the less real kick.
Okay, so and again totally. What

658
00:49:43.960 --> 00:49:50.239
what is it total right now?
That you need fourteen thousand, fifty dollars?

659
00:49:50.440 --> 00:49:53.960
Oh my god, taxes and fees. So they wanted to do for

660
00:49:54.039 --> 00:50:00.000
eighty five dollars they wanted to do
the replace. Well, you said it

661
00:50:00.039 --> 00:50:06.679
was fourteen grand fourteen thousand? Yeah, that is ridiculous. Are you gonna

662
00:50:07.159 --> 00:50:09.800
what are you gonna do? Man? What is the warranty? You just

663
00:50:09.800 --> 00:50:13.079
had it done a year ago?
What is their warranty? I had it

664
00:50:13.199 --> 00:50:15.039
done, it was it was over
in a year. The warranty ended in

665
00:50:15.079 --> 00:50:21.000
a year for that work. That's
nonsense. Yeah, yeah, I know.

666
00:50:22.599 --> 00:50:28.880
I owe eleven thousand on the car. It's not worth seventeen, so

667
00:50:28.920 --> 00:50:31.320
it's it's ridiculous. I'm trying.
Is it worth? Is it work?

668
00:50:31.400 --> 00:50:35.079
Can you sell it for what you? Well? It needs? All this

669
00:50:35.199 --> 00:50:39.559
work? Did they have at this
dealer? Where's what dealer? Is it?

670
00:50:39.559 --> 00:50:45.119
It's flat Irons, land Rover,
Jaguar. I think it is God.

671
00:50:45.679 --> 00:50:49.440
Both people were done there, They've
always done so I don't know what

672
00:50:49.559 --> 00:50:51.639
to tell you, man, because
even if you wanted to trade it,

673
00:50:51.679 --> 00:50:54.920
you're gonna take it in the shorts. Man. I think so, because

674
00:50:54.920 --> 00:51:00.280
I already owe one thousand, eleven
eleven thousand on it's still so I just

675
00:51:00.280 --> 00:51:02.559
wanted to see if maybe it was
and you already did Holy crap, you

676
00:51:02.639 --> 00:51:09.159
already did six thousand dollars of fifteen
thousand miles ago and now they want another

677
00:51:09.199 --> 00:51:14.960
fourteen Do they themselves kind of see
the ridiculousness in this? Or what?

678
00:51:14.960 --> 00:51:16.920
What do they say? You know
what? I got the I got it

679
00:51:17.599 --> 00:51:21.320
text to me. In terms of
the proposal, in terms of the cost,

680
00:51:21.599 --> 00:51:22.639
I haven't had a chance to go
over there and talk to them yet,

681
00:51:22.960 --> 00:51:25.559
but I mean, really, they
have to see the folly in this.

682
00:51:25.679 --> 00:51:30.320
They know you spent six grand,
and they know you should need another

683
00:51:30.599 --> 00:51:32.239
chain. I don't care if it's
been a little more than a year.

684
00:51:32.599 --> 00:51:37.800
They got to work with you on
this, man. Yeah, and that's

685
00:51:37.840 --> 00:51:40.000
why I'm going. I wanted to
see if it's worth going to certainly not

686
00:51:40.199 --> 00:51:45.480
going to blows, but but like, is it worth Like I'd be pissed.

687
00:51:45.519 --> 00:51:49.320
I listen, if I had fifteen
thousand miles ago a timing chain and

688
00:51:49.360 --> 00:51:51.800
they have to do it again,
are you sure as hell? Bet?

689
00:51:51.880 --> 00:51:53.679
I would make them do it,
And I'd say, look, you know,

690
00:51:54.199 --> 00:51:59.440
I'm going to court on that.
Go ahead. I'm wondering if that

691
00:51:59.519 --> 00:52:04.480
I mean timing change, the timing
chain went or went bad or got maladjusted?

692
00:52:04.920 --> 00:52:07.320
Could it have couldn't create a lot
of these other issues like right and

693
00:52:07.360 --> 00:52:12.000
the cylinders of his firing the chargers
given? Yeah, but did you have

694
00:52:12.039 --> 00:52:16.280
any drive ability? Did you have
any drive ability problems? Yeah? Oh

695
00:52:16.360 --> 00:52:19.559
yeah, yeah, yeah, it
would, it would. I mean when

696
00:52:20.000 --> 00:52:24.360
when you you picked it up after
six thousand in maintenance, So when did

697
00:52:24.400 --> 00:52:30.519
you start? Everything ran great for
how long? About a month ago?

698
00:52:30.760 --> 00:52:32.719
So it ran good for about a
year and a month, year and two

699
00:52:32.760 --> 00:52:37.800
months? God, then it started. I don't know how they sell those

700
00:52:37.880 --> 00:52:42.400
vehicles. How do they sell them? Well, I have such bad reputation.

701
00:52:42.639 --> 00:52:45.639
Did you know about it? The
reputation before you bought it? Be

702
00:52:45.760 --> 00:52:47.519
honest, Tom, you know I
looked. I looked it up, and

703
00:52:47.800 --> 00:52:51.559
you couldn't have found good You couldn't
have found a lot of good reviews on

704
00:52:51.639 --> 00:52:54.000
them. You can't, not,
not really. But I fell in love

705
00:52:54.039 --> 00:52:58.000
with the Discovery Sport, the red
one. It was it was a it

706
00:52:58.039 --> 00:53:00.360
was an impulse buy. I had
to get it, and you thought,

707
00:53:00.480 --> 00:53:04.199
here's what you thought, because I
had a fleeting thought for about three seconds.

708
00:53:04.199 --> 00:53:07.360
Here's what you think. Yeah,
I know maybe people have problems,

709
00:53:07.360 --> 00:53:09.400
but maybe they don't take care of
them like I will. And you know,

710
00:53:09.480 --> 00:53:15.519
maybe I'll have a good one.
That's exactly I'm gonna take good care

711
00:53:15.519 --> 00:53:21.039
of it. You get the oil
chain everything. So yeah, now it's

712
00:53:21.079 --> 00:53:23.239
coming back, so let me know
what they say. Let me know what

713
00:53:23.280 --> 00:53:27.320
they say when you go back.
But I would demand some help on this

714
00:53:27.719 --> 00:53:30.639
then if you but no matter what, if it's fourteen grand, what are

715
00:53:30.639 --> 00:53:35.079
you going to get out of there
for seven or eight and then that's another

716
00:53:35.079 --> 00:53:40.199
seven or eight you're buried in that
car? Does he just try? Does

717
00:53:40.239 --> 00:53:44.239
he try to keep it running until
it's paid off? Well, I don't

718
00:53:44.239 --> 00:53:45.599
know what the other eight grand was. We never got there. The other

719
00:53:45.679 --> 00:53:49.239
six grand or six? Yeah,
what was the other? It was a

720
00:53:49.280 --> 00:53:52.320
timing chain? What else did you
have done back then? Does any of

721
00:53:52.360 --> 00:53:57.360
that work other than the timing chain? Does any of that previous work have

722
00:53:57.440 --> 00:54:00.599
to be redone? They're not saying
anything about the camp. They said the

723
00:54:00.639 --> 00:54:06.840
camp timing is off, so that
has to be done. But they said

724
00:54:06.880 --> 00:54:09.760
that there's an exhaust leak from the
turbo charger, so we need to replace

725
00:54:09.880 --> 00:54:17.519
that for eighty five dollars plus taxes
an evaporative leak from an evaporative detected pump

726
00:54:19.159 --> 00:54:22.880
affection pump, So we would have
to replace them. Who makes these engines?

727
00:54:22.920 --> 00:54:28.199
Who makes them English? Yes?
See English shoes. We should never

728
00:54:28.639 --> 00:54:34.199
should be barred from the world market
making cars. I'm gonna laugh about it

729
00:54:34.239 --> 00:54:37.159
because it's the only thing I could
do at this point. Oh my god,

730
00:54:38.199 --> 00:54:45.119
is this? I have one lad
an MG. Yeah, everybody loves

731
00:54:45.159 --> 00:54:49.000
them, but their pieces a crap. Go ahead, Tom, there are

732
00:54:49.400 --> 00:54:52.519
I got the loaner that they gave
me another Discovery, and when I got

733
00:54:52.519 --> 00:54:55.760
when I picked it up three or
four days ago, it did not have

734
00:54:55.800 --> 00:55:00.559
a cracked windshield. It now has
a cracked windshield. Do you have any

735
00:55:00.559 --> 00:55:04.280
idea if I'm going to be responsible? Well yes, if some of your

736
00:55:04.280 --> 00:55:08.280
own insurance will fix that or right
right, But if you don't have it,

737
00:55:08.559 --> 00:55:15.360
they're going to charge you all regardless. He's responsible, right, I'll

738
00:55:15.400 --> 00:55:19.760
run in through my insurance. Then
yeah, yeah, some insurance does carry

739
00:55:20.039 --> 00:55:25.360
They say something, How bad is
the crack? It's about a foot long

740
00:55:25.400 --> 00:55:29.039
coming out of them. There's no
nick. It's not like it was with

741
00:55:29.119 --> 00:55:31.400
a rock. It's coming right out
of the bottom right corner and it goes

742
00:55:31.440 --> 00:55:36.719
about I'm just saying about about twelve
inches. You know what, bro the

743
00:55:36.840 --> 00:55:43.559
land Rover gods hate you, they
do. I'm an American. Now,

744
00:55:44.679 --> 00:55:47.039
I know you don't necessarily have to
go American, but man, you know,

745
00:55:47.119 --> 00:55:52.199
but I also found out that a
lot of high end SUVs now you

746
00:55:52.280 --> 00:55:54.159
know, made by you know,
even the German ones we think are so

747
00:55:54.280 --> 00:55:59.920
good that like Mercedes and Beamers there
they're better than land Rover by a law

748
00:56:00.199 --> 00:56:04.840
shot. But they're they're going to
turn into maintenance nightmares too. And uh

749
00:56:05.119 --> 00:56:07.920
yeah, yeah, and we were
just talking about longevity. Tom calls back

750
00:56:07.960 --> 00:56:10.440
and let us know what they do
for you. But Kevin, as we're

751
00:56:10.480 --> 00:56:15.519
talking about longevity, then what can
you buy that's luxurious? Pretty nice?

752
00:56:15.599 --> 00:56:21.000
How about? Okay, I don't
think the Hyundai a GV eighties would have

753
00:56:21.079 --> 00:56:23.119
that problem, would they? No, no, they wouldn't. So you

754
00:56:23.199 --> 00:56:28.639
see that and uh yeah, and
yet people will spend way more money on

755
00:56:28.639 --> 00:56:32.320
a Mercedes or a Beamer yep and
end up with not as a good vehicle.

756
00:56:32.519 --> 00:56:36.480
Some of those pricing though, you're
a little off on some of those,

757
00:56:37.559 --> 00:56:40.159
like that GV eighty that things.
It's close to one hundred grand fully

758
00:56:40.239 --> 00:56:45.559
dacked. Man. Yeah, okay, it's up there. But but okay,

759
00:56:45.840 --> 00:56:49.679
I think dollar for dollar, the
Beamer and the Mercedes is going to

760
00:56:49.719 --> 00:56:52.840
be more, and and the GV
eight is going to give you more.

761
00:56:52.599 --> 00:56:58.559
I I know, I price everything. I think they're way more. Well,

762
00:56:58.559 --> 00:57:00.840
they used to be way more.
Maybe they're not anymore. I don't

763
00:57:00.880 --> 00:57:07.440
know, but it just seems like
it's getting harder and harder to justify the

764
00:57:07.519 --> 00:57:16.119
higher prices when Japanese makers of Toyota
and a Hyundai and Honda have such wonderful

765
00:57:16.199 --> 00:57:21.119
vehicles. Well, Lexus is there, it's Toyota. Yeah, yeah,

766
00:57:21.320 --> 00:57:28.840
same engineering and yeah. So all
of those are just great cars and they're

767
00:57:28.960 --> 00:57:31.320
usually less expensive. You know,
it's getting the same way with a lot

768
00:57:31.320 --> 00:57:37.159
of stuff. Man, I bought
a TV for my home studio. It

769
00:57:37.199 --> 00:57:40.800
was like eighty nine dollars. I
don't know what brand it is. It's

770
00:57:40.800 --> 00:57:46.079
a Walmart brand. It's so I
saw I saw seventy five inch TV?

771
00:57:46.239 --> 00:57:49.719
Now, did they? Yeah?
That's it? Jenna just said it.

772
00:57:49.719 --> 00:57:52.599
Do they get any bigger than seventy
five inches? Oh? Yes, hundred

773
00:57:52.639 --> 00:57:58.000
easy crap? They do. Costco
advertise them all the time. Okay,

774
00:57:58.199 --> 00:58:01.599
So I saw some of these TVs
and that the prices were so reasonable.

775
00:58:01.960 --> 00:58:07.039
I went home looking for a place
to put one. I don't even need

776
00:58:07.079 --> 00:58:09.760
one. I went looking for one. One day I walk in. We

777
00:58:09.800 --> 00:58:15.559
bought giant monitors for our computers in
our office here I heard of I walk

778
00:58:15.639 --> 00:58:20.199
in one day and Mind's making funny
faces and pixelady and I mean it looked

779
00:58:20.239 --> 00:58:23.159
like a rainbow. It was terrible, and I said, we need to

780
00:58:23.159 --> 00:58:27.639
get this fixed. Mark says,
chuck it, just chuck it. They're

781
00:58:27.719 --> 00:58:31.559
they're not even worth having anybody look
at it. I remember when he now

782
00:58:31.559 --> 00:58:37.199
we're going back twenty fifteen. He
had this toolbox downstairs. Remember we used

783
00:58:37.199 --> 00:58:40.679
to have that office downstairs, and
he had a cool toolbox. I mean,

784
00:58:40.800 --> 00:58:43.639
you know, I'm not going to
say it was massive, but it's

785
00:58:43.639 --> 00:58:46.199
something a technician would have. And
it was organized and it was very organized,

786
00:58:46.360 --> 00:58:51.119
and it was all cables. So
I needed Oh my god, and

787
00:58:51.199 --> 00:58:52.719
I figured, okay, I'll go
over there and get one. I opened

788
00:58:52.719 --> 00:58:59.079
it up. The dudes got cables
that haven't been made since like two thousand.

789
00:59:00.000 --> 00:59:02.519
Co't believe it. He had those
remember those old printer cables with the

790
00:59:02.559 --> 00:59:07.239
big clamps that would go down on
the side. They were like eight thousand

791
00:59:07.280 --> 00:59:10.360
pins. He had like five hundred
of them. I'm like, why the

792
00:59:10.400 --> 00:59:15.639
hell would you ask of these just
in case? But Tom go and do

793
00:59:15.760 --> 00:59:19.199
his TVs and doing stuff. That's
what Tom. But I'm not anymore.

794
00:59:19.280 --> 00:59:22.840
I mean, I organized, but
I have gotten to a point now where

795
00:59:22.880 --> 00:59:24.239
I only keep stuff that I know
I'm going to reuse, Like, for

796
00:59:24.280 --> 00:59:29.519
example, those three prong power cords
that go to computers, They go to

797
00:59:29.559 --> 00:59:32.400
printers and go to chargers they go. So I'll keep a few of those,

798
00:59:32.440 --> 00:59:37.079
and I'll keep some USBs, and
I'll keep some stuff like or some

799
00:59:37.239 --> 00:59:40.280
HTMI. Why will you get rid
of all the lightning cables that you had?

800
00:59:40.440 --> 00:59:44.559
Yeah, that's the problem with with
Mac. With us Apple, they

801
00:59:44.639 --> 00:59:47.360
change all that crap. But in
any case, I do get rid of

802
00:59:47.400 --> 00:59:52.119
some of that, you know for
sure. But it's impossible to keep up

803
00:59:52.159 --> 00:59:55.960
with technology. It's amazing Tom.
I went to look at some TVs to

804
00:59:57.159 --> 01:00:04.679
qeds well like six for sixty five
inch. The OLED's were one thousand dollars

805
01:00:04.719 --> 01:00:09.320
more on every brand. We once
did an analysis on that. If you

806
01:00:09.360 --> 01:00:15.679
can control the lighting in your room
and the atmosphere of the environment. You

807
01:00:15.719 --> 01:00:20.000
don't really have to buy that expensive
one. Now that's the guys even told

808
01:00:20.039 --> 01:00:22.960
me that unless you have a home
theater in a totally dark room, you

809
01:00:23.000 --> 01:00:28.760
don't need an OLED. And well, the OLED also is better in bad

810
01:00:28.800 --> 01:00:36.880
condition. It's smooth too. Yeah, we have more coming up. Go

811
01:00:37.039 --> 01:00:40.239
with a sure thing Denver's best roofer
Excel Roofing dot com. You don't pay

812
01:00:40.280 --> 01:00:47.599
a cent until you're content. Time
for an insurance checkup free, no obligation.

813
01:00:47.679 --> 01:00:52.159
In comparison, call Compass Insurance paying
too much your coverage at dozens of

814
01:00:52.199 --> 01:00:55.760
insurance companies find out now three o
three seven to seven to one help.

815
01:00:55.920 --> 01:01:00.719
You'll think you're his only customer when
you choose Frank durand the real estate Man

816
01:01:00.760 --> 01:01:05.280
dot com to list your home with
Remax Alliance three oh three nine two zero

817
01:01:05.360 --> 01:01:21.119
sixteen twenty two. Hey Tom Martino
here three oh three seven one three talk

818
01:01:22.760 --> 01:01:27.079
three oh three seven one three eight
two five five. All right, we

819
01:01:27.119 --> 01:01:31.079
have open lines. You can give
us a call anything car related or anything

820
01:01:31.079 --> 01:01:36.880
at all. Of course, we
love anything that you want to talk about,

821
01:01:37.039 --> 01:01:44.480
a problem, a question, or
complaint. Okay, Tom, we

822
01:01:45.280 --> 01:01:55.559
love this is a text We love
our range Rover. Okay, I have

823
01:01:55.719 --> 01:02:04.119
questions for you you should call,
for example, how many miles on it?

824
01:02:05.679 --> 01:02:13.679
How old is it? And does
it give you any trouble at all?

825
01:02:14.719 --> 01:02:17.519
You just love it because of the
way it looks. I think no

826
01:02:17.559 --> 01:02:25.239
one can say over a long period
of time that they have had good luck

827
01:02:25.880 --> 01:02:32.239
with a range Rover. It just
doesn't happen. Threeho three seven one three

828
01:02:32.320 --> 01:02:37.719
talks seven one three eight two five
five. Now something else to talk about

829
01:02:40.239 --> 01:02:45.199
this appliance repair. I said I
would have a name and number. I

830
01:02:45.199 --> 01:02:49.519
want to caution everyone, not because
they're bad. They're good. They're not

831
01:02:49.559 --> 01:02:51.920
on the referral list. I don't
have many you have power over this.

832
01:02:52.960 --> 01:02:57.559
We just happened to call them because
it was one of the few companies that

833
01:02:57.679 --> 01:03:05.440
dealt with a Thermidor refrigerator. And
it was on a Sunday. So this

834
01:03:05.480 --> 01:03:10.760
guy comes over on a Sunday and
the refrigerator was at sixty degrees and the

835
01:03:10.800 --> 01:03:19.000
freezer was at fifty. It's obviously
not working the refrigerator. It's a thermer

836
01:03:19.079 --> 01:03:24.880
door going up on twenty years old. Maybe I'm thinking compressor. And it's

837
01:03:24.880 --> 01:03:30.280
a Sunday. This guy comes to
the house and says, these compressors can

838
01:03:30.360 --> 01:03:37.159
last forever. Just take care of
him, and ma, Doc, your

839
01:03:37.360 --> 01:03:43.320
phone is ringing and talking in any
case, in any case, how many

840
01:03:43.400 --> 01:03:46.920
years has this been that this has
been going on? Mark? How many

841
01:03:47.000 --> 01:03:53.920
years has it been? Anyway,
So we have this guy come in and

842
01:03:53.960 --> 01:03:59.159
it's a Sunday and he does stock
compressors for thermer doors because they do all

843
01:03:59.199 --> 01:04:02.840
the high end. And if he
would have said, you need a compressor,

844
01:04:02.920 --> 01:04:09.480
we would have done it without question. Twenty years old. No refrigerator,

845
01:04:09.760 --> 01:04:13.480
we need it. He says,
Oh, you know what, it's

846
01:04:13.559 --> 01:04:16.960
just the starter, just the capacitor
whatever, you know, the starting relay,

847
01:04:17.000 --> 01:04:21.800
capacitor. There's all kinds of different
terms for it. And what that

848
01:04:23.000 --> 01:04:28.320
is is a is a capacitor builds
up a charge to start that heavy motor.

849
01:04:28.840 --> 01:04:31.920
Because that's that's all you need to
know. And then so it starts

850
01:04:31.960 --> 01:04:36.800
it and then once it starts running, it disengages. It's a starter.

851
01:04:38.400 --> 01:04:44.679
So it was one hundred eighty two
dollars on a Sunday on a Sunday,

852
01:04:44.760 --> 01:04:49.039
one hundred eighty two dollars fixed.
As I said, this is a guy

853
01:04:49.079 --> 01:04:56.159
that could have put us together.
I would have done anything and so,

854
01:04:56.360 --> 01:05:01.599
but somebody wanted to know about the
about this profile. He does ge profile,

855
01:05:02.440 --> 01:05:05.760
he might be able to repair things, who knows. Anyway, it's

856
01:05:05.760 --> 01:05:10.519
called now again. He doesn't have
a website that I can find. So

857
01:05:10.920 --> 01:05:14.679
I'm giving you this only because it
was an experience I had. I am

858
01:05:14.719 --> 01:05:16.880
not saying he is the best in
the world. I'm saying what happened with

859
01:05:16.960 --> 01:05:21.440
me, So don't call me with
complaints. Well, you can call me,

860
01:05:21.519 --> 01:05:29.880
but don't blame me. Apex Tech
ape x Now, Mark tried googling

861
01:05:29.880 --> 01:05:31.400
it and you didn't find any phone
numbers or anything, right, Mark,

862
01:05:31.480 --> 01:05:36.119
So now there's a software company that
is the same name. Yeah, it's

863
01:05:36.119 --> 01:05:41.639
not that, and it's Appliance for
Repair apex Tech. I think it's funny

864
01:05:41.639 --> 01:05:45.360
how you're shocked you weren't ripped off. Yes, isn't it terrible? It

865
01:05:45.920 --> 01:05:48.360
is in today's day in world,
it is funny how we all react to

866
01:05:48.400 --> 01:05:53.519
where when something that should have happened
happens and we didn't get kicked in the

867
01:05:53.599 --> 01:05:56.960
nuts, and we are like,
oh, good going company. But all

868
01:05:57.000 --> 01:06:02.280
they did what was normal years ago. One hundred percent. We've been retrained

869
01:06:02.280 --> 01:06:06.400
to really just I don't know it's
a horrible it's a horrible way of life.

870
01:06:06.480 --> 01:06:12.000
Right now, I'm going to give
you this guy's number, ready.

871
01:06:12.719 --> 01:06:23.920
It is seven to zero nine eight
zero four to six zero nine, seven

872
01:06:23.960 --> 01:06:32.000
to zero nine eight zero four to
six zero nine. And if you tell

873
01:06:32.039 --> 01:06:35.280
him Tom Martino told you to call
or anything, he won't even know who

874
01:06:35.320 --> 01:06:39.800
I am, because I don't even
think we exchanged names. I mean I

875
01:06:39.840 --> 01:06:43.400
asked him for his and I don't
think he knew or cared where he was.

876
01:06:43.440 --> 01:06:48.519
He was just a good guy.
So unbelievable. Okay, so today

877
01:06:48.719 --> 01:06:51.320
is car Friday. If you have
a car problem. If not, that's

878
01:06:51.360 --> 01:06:56.920
fine too. We can do any
problems that you want at three zero three

879
01:06:56.960 --> 01:07:04.360
seven one three talk three oh three
seven to one three eight two five Go

880
01:07:04.480 --> 01:07:09.719
with a sure thing Denver's best roofer
Excel roofing dot com. You don't pay

881
01:07:09.760 --> 01:07:15.400
a cent until you're content. Time
for an insurance check up, free,

882
01:07:15.480 --> 01:07:21.079
no obligation comparison call Compass Insurance paying
too much your coverage at dozens of insurance

883
01:07:21.119 --> 01:07:25.840
companies find out now three oh three
seven seven to one help. You'll think

884
01:07:25.880 --> 01:07:29.880
you're his only customer when you choose
Frank Durand the real estate man dot com

885
01:07:29.920 --> 01:07:33.599
to list your home with Remax Alliance
three oh three nine two zero sixteen twenty

886
01:07:33.639 --> 01:07:45.719
two. Hi Tom Martino, you're
troubleshooter and Dave and then Bob Dave.

887
01:07:45.800 --> 01:07:50.679
What's going on with you with a
car? I got a twenty sixteen miles

888
01:07:50.679 --> 01:07:56.679
to see X five and uh so
I got eighty thousand mile tires on there.

889
01:07:56.679 --> 01:08:00.519
I probably got about sixty thousand miles
right now on the tires. But

890
01:08:00.800 --> 01:08:03.599
to really developed a rough ride,
I don't know if it's the tires or

891
01:08:03.679 --> 01:08:09.519
struts or any idea what I might
check out keV see if I can get

892
01:08:09.519 --> 01:08:15.800
that right back. What was the
last time they were balanced? Yeah,

893
01:08:16.000 --> 01:08:19.159
three four months ago. Okay,
so you the rough ride, you feel

894
01:08:19.199 --> 01:08:24.720
a vibration on the highway or and
it was all of a sudden. Well,

895
01:08:24.880 --> 01:08:28.279
I mean we've kind of noticed that
getting rougher over the last couple of

896
01:08:28.640 --> 01:08:31.079
year, year and a half.
So I don't know if it's really over

897
01:08:31.199 --> 01:08:35.960
you could it just be a component
and any any of the suspensing components of

898
01:08:35.960 --> 01:08:39.279
the shocks, straats, things like
that. They're designed, you know,

899
01:08:39.640 --> 01:08:42.960
for that six to eight year window. So he's right in there. He

900
01:08:43.079 --> 01:08:46.439
probably needs some strats or some attention, other sayings, Yeah, okay,

901
01:08:46.920 --> 01:08:51.199
go with a sure thing Denver's best
roofer Excel Roofing dot com. You don't

902
01:08:51.239 --> 01:08:59.199
pay a cent until you're content.
Time for an insurance checkup free, no

903
01:08:59.279 --> 01:09:03.199
obligation. Could comparison call Compass Insurance. Pay too much your coverage at dozens

904
01:09:03.199 --> 01:09:08.279
of insurance companies find out now three
all three seven seven one help. You'll

905
01:09:08.319 --> 01:09:12.159
think you're his only customer when you
choose Frank durand the real estate Man dot

906
01:09:12.159 --> 01:09:15.880
com to list your home with Remax
Alliance three all three nine two zero sixteen

907
01:09:15.960 --> 01:09:30.199
twenty two. Ripped You need advice? Who you don't have? Come?

908
01:09:30.359 --> 01:09:36.239
Run anxious as fast as we can
show Shooter's gonna help. Come man,

909
01:09:38.079 --> 01:09:45.079
This is the Troubleshooter Show. Now
Tom Martino, Hi, Tom Martino,

910
01:09:45.199 --> 01:09:48.319
Your Troubleshooter three all three seven one
three talk three all three seven one three

911
01:09:48.479 --> 01:09:51.760
eight two five five. This is
the only show of its kind, really

912
01:09:51.800 --> 01:09:56.720
where we take everyday aches and pains, those things that tick you off or

913
01:09:56.720 --> 01:10:00.279
make you tick. Don't forget to
call three oh three Martino spread that they

914
01:10:00.279 --> 01:10:02.720
can call it any time, day
or night. Let's talk to Bob he

915
01:10:02.760 --> 01:10:09.239
has an issue with Frontier. Bob, what's happening? All right? Tom?

916
01:10:09.239 --> 01:10:12.319
Thanks for taking much sure, first
time I've ever called you. What's

917
01:10:12.359 --> 01:10:15.239
going on? Man? My wife
and I. My wife and I are

918
01:10:15.239 --> 01:10:20.319
going to Cancun in April, and
we picked Frontier to be the carrier to

919
01:10:20.319 --> 01:10:28.960
get us there. Said, I
got a flight I arranged in December to

920
01:10:29.039 --> 01:10:34.119
travel there on April sixth at one
tier and then come back in April thirteenth.

921
01:10:34.920 --> 01:10:41.479
I got an email from Frontier on
the thirteenth of February, a couple

922
01:10:41.479 --> 01:10:45.399
of days ago, saying that they
changed my outbound flight. Instead of leaving

923
01:10:45.399 --> 01:10:50.800
at one it's not leaving at six
thirty am. And it gave me that

924
01:10:50.960 --> 01:10:59.399
told me my options are to sign
up for that or it says the flight

925
01:11:00.520 --> 01:11:03.680
has been disrupted. You will review
options. So I look at the options.

926
01:11:03.720 --> 01:11:09.239
I get six thirty is option they
tell me to go to. I

927
01:11:09.319 --> 01:11:15.720
click on that, and then they
gave me only options that were overnight options

928
01:11:16.079 --> 01:11:23.760
fifteenth to thirty hour duration flight.
Wait, wait, the only option?

929
01:11:24.239 --> 01:11:28.279
What if you just take the earlier
hour? What date? Give me that

930
01:11:28.399 --> 01:11:30.680
date again? Man, I'm looking
something up, but I want to ask

931
01:11:30.720 --> 01:11:33.039
you something. What if you just
took the earlier hour on that day,

932
01:11:33.159 --> 01:11:38.720
would you be okay? That would
be okay. But when I clicked the

933
01:11:40.760 --> 01:11:45.119
button to accept that, it goes
to another page, pops up and gives

934
01:11:45.199 --> 01:11:51.000
me flights that are at least fifteen
hours long. I understand that, but

935
01:11:51.039 --> 01:11:56.600
that's not what I'm asking. I
am asking if it's still an option to

936
01:11:56.760 --> 01:12:04.039
simply take the earlier time they are
ridgely proposed, not in the way that

937
01:12:04.079 --> 01:12:10.600
they let me choose. Okay.
So in other words, when you say

938
01:12:10.640 --> 01:12:16.039
they changed the April sixth flight,
they changed it from the afternoon to early

939
01:12:16.159 --> 01:12:21.000
morning, you now can no longer
take that early morning flight. Well,

940
01:12:21.039 --> 01:12:27.159
I'm not finished with my story.
What's that I can't get an answer on

941
01:12:27.199 --> 01:12:29.840
that or what I think what he's
saying is the early flight has a lot

942
01:12:29.840 --> 01:12:32.960
of layovers to it. It is
that true. The earlier flight is not

943
01:12:33.079 --> 01:12:39.760
the same duration. The earlier flight
is four hours, and that's fine.

944
01:12:40.039 --> 01:12:44.000
I'd be happy with that. But
they're not letting me select that. Why.

945
01:12:44.279 --> 01:12:46.399
That's what I want to know.
Why if they changed your flight and

946
01:12:46.439 --> 01:12:50.159
said, if you don't want it, then you have to make other arrangements.

947
01:12:50.239 --> 01:12:55.960
But I thought they just changed it
to that. They did change it.

948
01:12:56.000 --> 01:13:00.000
I accepted it, and I went
to accept it, and then they

949
01:13:00.039 --> 01:13:02.600
said, select one of these four
flights. These four flights have PEO.

950
01:13:02.760 --> 01:13:06.479
Okay, no, I don't it. So they really did not offer you

951
01:13:08.119 --> 01:13:11.640
that earlier flight of four hours,
Well, I think they did. I

952
01:13:11.720 --> 01:13:15.560
just think he's doing something wrong because
that flight's still available and it is the

953
01:13:15.640 --> 01:13:20.760
only flight that's direct that day.
Are you sure, I mean, we

954
01:13:20.800 --> 01:13:25.560
can call them. Are you sure
you can't get that flight that day?

955
01:13:26.640 --> 01:13:30.800
No? I can. Well,
then why are you telling me you can't,

956
01:13:30.439 --> 01:13:34.640
Bob, I listen, I understand
what you're saying. You don't think

957
01:13:34.680 --> 01:13:39.119
I'm hearing you. I'm hearing you, but you keep changing your story.

958
01:13:39.479 --> 01:13:43.680
I just want to know, can
you do that four hour flight for earlier

959
01:13:43.800 --> 01:13:47.760
in the day I had. I
had to call them to get that to

960
01:13:48.279 --> 01:13:53.279
uh to be available to me.
I get it on my computer. Okay.

961
01:13:53.279 --> 01:13:58.399
So I ended up calling a company
that was called pm Travels, which

962
01:13:58.800 --> 01:14:01.359
I don't know who they are,
but PCM Travels got me onto six point

963
01:14:01.359 --> 01:14:05.439
thirty flight in the morning, and
then they charged me three hundred ninety eight

964
01:14:05.439 --> 01:14:10.720
dollars more. Okay, listen,
So this was bob, Bob, I

965
01:14:10.760 --> 01:14:15.920
don't bob, I don't think listen, if you didn't accept, you're telling

966
01:14:15.960 --> 01:14:20.199
me there was no way to accept
the flight that they offered you, not

967
01:14:20.359 --> 01:14:26.600
on my computer. Correct, I
will guarantee you there was, But I'm

968
01:14:26.640 --> 01:14:30.359
not understanding. So then you reached
out to somebody else and you purchased.

969
01:14:30.359 --> 01:14:34.000
Why didn't you call front Why didn't
you call Frontier? You can't. Well

970
01:14:34.279 --> 01:14:39.960
it doesn't have a fust rubbery anymore. What you call is a third party,

971
01:14:40.560 --> 01:14:44.319
and the third party was travel No, there is no no, no,

972
01:14:44.319 --> 01:14:48.800
no, no no. Hold on. Frontier doesn't use the third party.

973
01:14:48.960 --> 01:14:53.800
So you bought a ticket through whoever? So where do you stand now?

974
01:14:53.920 --> 01:14:57.319
He had to spend more money?
How much more money? I spent

975
01:14:57.399 --> 01:15:01.000
three hundred and ninety eight dollars and
I had to PCM Travels to get me

976
01:15:01.039 --> 01:15:03.479
on the six thirty flight. Well, hold on, it could not.

977
01:15:03.560 --> 01:15:05.920
Oh wait wait wait wait what what? What? Whoa? You just said?

978
01:15:05.920 --> 01:15:10.880
Two things? You spent three hundred
and ninety eight dollars more, plus

979
01:15:10.920 --> 01:15:15.760
you paid PCM. You know,
sir, I paid PCM three hundred and

980
01:15:15.960 --> 01:15:21.399
eight dollars. Okay, okay,
they front Okay, get Frontier truly.

981
01:15:23.079 --> 01:15:26.439
Here's the way I'm hearing it.
You got an email saying, hey,

982
01:15:26.479 --> 01:15:30.119
Bob, we change your flight.
It's no longer leaving at one or two

983
01:15:30.119 --> 01:15:32.680
and the after whatever, it's now
leaving at six in the morning. And

984
01:15:32.960 --> 01:15:38.359
uh, you know, and and
accept it here and when you tried to

985
01:15:38.439 --> 01:15:43.479
accept it you couldn't correct. Well, you can get a refund from Frontier.

986
01:15:45.840 --> 01:15:48.520
I will I'd like to go to
on April six No, you're missing

987
01:15:48.560 --> 01:15:55.000
man. You just rebought the tickets
through r PC or RCP whomever. He's

988
01:15:55.039 --> 01:15:58.920
saying. You can get for your
original April six ones, for your original

989
01:15:58.960 --> 01:16:01.279
Frontier ticket, you can get a
refund. Just get a refund and fly

990
01:16:01.399 --> 01:16:05.520
on the Southwest. No, no, no, it's too late. Listen.

991
01:16:06.359 --> 01:16:11.680
Don't complicate things, Bob. Here's
what we're saying. If you have

992
01:16:11.720 --> 01:16:15.960
a ticket now for April sixth,
you now have two tickets. One you

993
01:16:15.039 --> 01:16:19.680
can't use, So why not get
a refund for now that Frontier one you

994
01:16:19.720 --> 01:16:28.840
can't use. I don't know if
I have two tickets. I'm not sure

995
01:16:28.920 --> 01:16:31.640
that I think. What do you
think happened to the other ticket that you

996
01:16:31.760 --> 01:16:40.000
paid for? What do you think
happened to it. Well, if I

997
01:16:40.039 --> 01:16:44.119
go to Frontier, I see that
my itinerary shows me on the six thirty

998
01:16:44.119 --> 01:16:46.920
flight. So I think PCM acted
as a travel agent. No, I

999
01:16:46.960 --> 01:16:50.479
think not. Here's what I think
happened. Okay, Bob, I don't

1000
01:16:50.520 --> 01:16:56.039
think you had to accept. Honest
to god, here's what happened. They

1001
01:16:56.079 --> 01:16:59.800
told you they changed the flight and
if you did not want it, you

1002
01:16:59.800 --> 01:17:03.439
can make other arrangements, and you
click that link. I think you were

1003
01:17:03.560 --> 01:17:09.439
automatically put on that earlier flight,
and that's the only way it would show

1004
01:17:09.520 --> 01:17:13.680
up on your Frontier itinerary. It
would not show up through a third party.

1005
01:17:14.000 --> 01:17:16.920
You bought an extra ticket because you
did not understand that. Bob,

1006
01:17:17.000 --> 01:17:21.479
I'm sorry, but that I had. It happen all the time where they

1007
01:17:21.560 --> 01:17:26.520
reschedule your time, they don't opt
that, you don't opt in for that.

1008
01:17:26.880 --> 01:17:30.560
They say, we have changed your
departure time. It's done. Okay,

1009
01:17:30.760 --> 01:17:35.520
you have the ticket and it's done. They say, if this does

1010
01:17:35.560 --> 01:17:40.560
not meant or if you want to
make other arrangements, click here. Then

1011
01:17:40.640 --> 01:17:45.279
you click there, And that's why
you were presented. That's why you were

1012
01:17:45.359 --> 01:17:51.760
presented with the other options, and
you mistaking and you mistakingly thought you could

1013
01:17:51.840 --> 01:17:58.279
not accept what they offered that was
already accepted by default, and you were

1014
01:17:58.359 --> 01:18:02.359
only to click that link to pick
something else. You then went and called

1015
01:18:02.399 --> 01:18:10.399
PCM and got another ticket. Can
you get a refund from PCM? I

1016
01:18:10.439 --> 01:18:15.000
can cancel my credit card payment.
I think, well, what would you

1017
01:18:15.039 --> 01:18:19.960
do? Would PCM accept? Can
you call PCM and cancel? I can

1018
01:18:20.000 --> 01:18:24.640
call PCM. I don't know if
I can cancel them. Well try to.

1019
01:18:25.560 --> 01:18:28.640
But if you call your credit card
company, they're not gonna you know,

1020
01:18:28.680 --> 01:18:30.680
you're gonna have to lie to cancel
it because they're going to say you

1021
01:18:30.720 --> 01:18:39.880
made the reservation. Bob, I'm
sorry about this, but Frontier is not

1022
01:18:39.960 --> 01:18:44.119
responsible for this. Neither is PCM. I mean, you kind of just

1023
01:18:44.159 --> 01:18:47.520
didn't understand what was going on.
Unfortunately, listen, I have it happened

1024
01:18:47.720 --> 01:18:53.159
where they change our flights and were
automatically booked on the flight they changed it

1025
01:18:53.199 --> 01:18:56.560
to, Yet they give you a
link to change it to another flight.

1026
01:18:56.600 --> 01:19:00.479
It's funny. If you google and
anybody out there can do it, CM

1027
01:19:00.560 --> 01:19:08.119
travel scammer dot info airline impersonators.
That's the first thing that comes up about

1028
01:19:08.119 --> 01:19:11.720
these people. Yeah, so they
had him convinced that they were part of

1029
01:19:11.800 --> 01:19:15.199
Frontier. Yeah, so you probably
got scammed, Bob. I would cut

1030
01:19:15.239 --> 01:19:19.119
I would cut off payment on that
credit. Here's what I do. I

1031
01:19:19.159 --> 01:19:23.600
would call up your credit card company, say you saw the charge on there,

1032
01:19:23.840 --> 01:19:27.359
and you have no idea what it
is. Do not get into these

1033
01:19:27.439 --> 01:19:30.720
weeds. Don't even bring up front
Tier. Say we are traveling. We

1034
01:19:30.840 --> 01:19:35.640
bought tickets directly through Frontier. I
have no idea what PCM is, what

1035
01:19:35.720 --> 01:19:40.359
they do, nothing to do with
it whatsoever. That's how you do it.

1036
01:19:40.640 --> 01:19:43.600
Then they're going to send you a
new credit card. Then what you

1037
01:19:43.680 --> 01:19:47.439
need to do is get into chat
with Frontier and get on the right plane.

1038
01:19:47.560 --> 01:19:53.079
He's already on. They already booked
him on its three the PM though.

1039
01:19:53.479 --> 01:19:57.439
I think PCM sold him new tickets. Man, I think he's got

1040
01:19:56.920 --> 01:20:00.840
tickets. Yes, he does have
two sets and the original set. I

1041
01:20:00.920 --> 01:20:03.159
believe they changed his time to six
thirty. I don't know, but you

1042
01:20:03.239 --> 01:20:06.239
better verify it yet on that pot, obviously you want to verify it.

1043
01:20:06.279 --> 01:20:11.159
But Bob, he said, he
mark, He said he went into Frontier

1044
01:20:11.479 --> 01:20:15.039
and his itinerary shows one itinerary shows
those flights. If he had gone out

1045
01:20:15.079 --> 01:20:18.199
and made a third party ticket,
it would not show up on that itinerary.

1046
01:20:18.279 --> 01:20:21.520
That itinerary, I'm telling you he
bought. He's got four tickets.

1047
01:20:21.680 --> 01:20:26.199
I know he does, or maybe
he didn't buy the twelfth, but he

1048
01:20:26.279 --> 01:20:30.720
does have more tickets than he needs. But I think he has his original

1049
01:20:30.880 --> 01:20:33.119
or Frontier ticket. I know he
does because they're not going to refund him

1050
01:20:33.199 --> 01:20:38.640
unless you request it. So,
Bob, it's a mass man, and

1051
01:20:38.720 --> 01:20:44.119
you know what airline travel ism ass. And this idea of Frontier never taking

1052
01:20:44.159 --> 01:20:46.239
phone calls anymore, is this the
stupidest thing you've ever I don't know,

1053
01:20:46.319 --> 01:20:49.159
man, Facebook's done it, Google's
done it. They all do it.

1054
01:20:49.439 --> 01:20:54.279
No, Google will still do will
still schedule calls for you maybe if you're

1055
01:20:54.279 --> 01:20:57.760
spending money with him? No,
I mean they they do. And Amazon

1056
01:20:57.840 --> 01:21:02.720
does? I know Amazon does.
I just a Google helped me for that

1057
01:21:02.840 --> 01:21:06.039
drive issue, Mark, So what
would you? So what would you rather

1058
01:21:06.119 --> 01:21:11.920
do? Call up and talk to
someone that Barry barely speaks English. Nothing

1059
01:21:12.039 --> 01:21:15.239
happens for four or five hours,
and I don't care if it's Direct TV,

1060
01:21:15.479 --> 01:21:17.880
Edish Network, Comcast, anything.
So you go through all that,

1061
01:21:18.119 --> 01:21:21.520
you go through all the headaches,
and you end up nowhere, or you

1062
01:21:21.600 --> 01:21:26.039
just simply can't contact him in the
first place. I could argue that either

1063
01:21:26.039 --> 01:21:35.439
way, well it sucks. And
again, they don't normally tell you they've

1064
01:21:35.520 --> 01:21:42.079
changed the time and you have to
accept it. They change it period,

1065
01:21:42.640 --> 01:21:45.760
and now you have a ticket for
the new time. They give you the

1066
01:21:45.840 --> 01:21:54.560
option to change that one. So
you do have two tickets for the plane

1067
01:21:54.600 --> 01:22:00.000
leaving six point thirty in the morning. I would cancel the PCM ticket because

1068
01:22:00.199 --> 01:22:03.000
I think that's what happened. So
how does how did you? Out of

1069
01:22:03.039 --> 01:22:06.920
curiosity, Bob? How did you
get the number for PCM? I want

1070
01:22:06.920 --> 01:22:11.800
to keep people from having the same
problem. How did that happen when you

1071
01:22:11.880 --> 01:22:15.800
clicked through Frontier and got frustrated?
Tell me what how did you find PCM?

1072
01:22:16.079 --> 01:22:20.880
Probably googled Frontier phone number? What
did you do? That's one?

1073
01:22:21.359 --> 01:22:27.119
So no, I have an app
called just Human and I did that a

1074
01:22:27.159 --> 01:22:32.119
bunch of times to talk to somebody
in person, and it tells me the

1075
01:22:32.159 --> 01:22:38.359
Frontier line has nobody to answer that
number, and then it gave me another

1076
01:22:38.479 --> 01:22:45.000
number to book a flight, and
that's the number I called. Since the

1077
01:22:45.079 --> 01:22:50.319
did they give you the impression that
they are Frontier? Yeah? Wow?

1078
01:22:50.720 --> 01:22:55.439
Yeah, I've heard this is a
common mistake. That's why I would have

1079
01:22:55.520 --> 01:23:02.680
no qualms. I would have no
qualms about getting them dug cants into the

1080
01:23:02.720 --> 01:23:09.880
weeds with your credit card company.
Don't say anything except I have no idea.

1081
01:23:10.000 --> 01:23:13.399
I didn't do this. It's nothing
to do with its may go screw

1082
01:23:13.439 --> 01:23:21.520
yourself. I don't want less is
more. Go with a sure thing Denver's

1083
01:23:21.560 --> 01:23:26.920
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1084
01:23:30.279 --> 01:23:34.560
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1085
01:23:34.640 --> 01:23:39.920
much your coverage at dozens of insurance
companies find out now three O three seven

1086
01:23:39.920 --> 01:23:43.439
to seven to one help. You'll
think you're his only customer when you choose

1087
01:23:43.479 --> 01:23:46.920
Frank durand the real estate Man dot
com to list your home with Remax Alliance

1088
01:23:47.159 --> 01:24:00.880
three three nine two zero sixteen twenty
two. Hi Tom Martino here three oh

1089
01:24:00.920 --> 01:24:06.439
three seven to one three talk three
oh three seven one three eight two five

1090
01:24:06.600 --> 01:24:12.960
five. So, uh, we
have some texts here on can you get

1091
01:24:13.039 --> 01:24:17.640
Damn McKenzie on the Toyota? Is
it the TJ or PJ? Which one

1092
01:24:17.720 --> 01:24:21.479
is that? I? I he
says the FJ. The FJ. Yeah,

1093
01:24:21.680 --> 01:24:28.000
I'm sorry the FJ. So the
Toyota FJ are they made anymore?

1094
01:24:29.399 --> 01:24:31.359
That was what I don't think they
are. I think we had this kind

1095
01:24:31.399 --> 01:24:33.520
I swear to God, I'm not
on good No, we did have it.

1096
01:24:33.600 --> 01:24:36.279
We had this conversation a few years
ago. And I looked, and

1097
01:24:36.319 --> 01:24:42.000
I believe it's still sold in other
countries, but not in the US.

1098
01:24:42.800 --> 01:24:46.119
Okay, right here the first look
on YouTube of the new twenty twenty five

1099
01:24:46.199 --> 01:24:51.720
Toyota FJ Cruiser. So they're coming
back. Nice, wow, And you

1100
01:24:51.760 --> 01:24:55.920
know what did they take away?
They took away the looks. They took

1101
01:24:55.920 --> 01:24:58.960
away the whole thing that made them
attractive. I hate when they do that,

1102
01:25:00.319 --> 01:25:03.199
you know what I mean? They
just it doesn't look anything like it

1103
01:25:03.279 --> 01:25:06.760
used to look. And the well, it kind of does. Never mind,

1104
01:25:06.800 --> 01:25:12.680
it kind of does. But I
think those things they're going to be

1105
01:25:12.840 --> 01:25:17.319
like incredible. What do you think
they'll sell for the twenty twenty five Toyota

1106
01:25:17.439 --> 01:25:21.399
FJ Cruiser If you're a fan of
the FJ. By the way, it

1107
01:25:21.439 --> 01:25:25.960
was legendary. They said they couldn't. They can't keep him in stock,

1108
01:25:26.039 --> 01:25:30.399
the used ones, And I'm just
wondering what they'll sell for kind of google

1109
01:25:30.439 --> 01:25:33.399
that while we're talking, it says
here it's exactly what I thought. So

1110
01:25:33.680 --> 01:25:39.479
as of April twenty twenty two,
it is still sold in the Philippines,

1111
01:25:39.520 --> 01:25:45.680
the Middle East, Chile, Southern
Africa, and whatever Custom Union countries are.

1112
01:25:45.319 --> 01:25:50.800
So but there are they are coming
back to America. That's what we're

1113
01:25:50.840 --> 01:25:57.000
told the twenty twenty five. So
when would that be out? In September?

1114
01:25:59.479 --> 01:26:02.000
Is that? Does anyone know?
I mean, because I'd buy one

1115
01:26:02.000 --> 01:26:06.000
of those because then you'd have everything, you'd have longevity and everything. I

1116
01:26:06.039 --> 01:26:10.720
got one of those cyber trucks coming. Well, so do I suppose guy,

1117
01:26:11.199 --> 01:26:14.279
we're on the list. Are you
gonna pull the trigger on it?

1118
01:26:14.319 --> 01:26:15.560
Really? Oh? I'll buy it
if it was available, Yeah, but

1119
01:26:15.560 --> 01:26:19.439
they didn't give a final price.
Well I'm assuming it's under one hundred.

1120
01:26:19.880 --> 01:26:28.399
Well yeah, but I mean,
I'm it's bulletproof literally literally, Well,

1121
01:26:28.439 --> 01:26:32.840
god knows I need that. Is
it really bulletproof? It's bulletproof. I'm

1122
01:26:32.880 --> 01:26:36.399
not saying every bulletproof, but I
bet it could take a thirty eight and

1123
01:26:36.399 --> 01:26:42.439
a twenty two, no problem,
might leave some dents. So anyway,

1124
01:26:42.640 --> 01:26:45.680
I'm googling, is the f JA
okay, is the FJDE Cruiser coming back?

1125
01:26:46.199 --> 01:26:49.159
And it says, yes, it
will come back. It's coming back

1126
01:26:49.199 --> 01:26:56.680
to America. And they say,
oh wait, then it says here,

1127
01:26:57.239 --> 01:27:00.880
twenty twenty three is the final one. So I don't know if that's just

1128
01:27:00.039 --> 01:27:05.760
internet rumors or what it says.
Okay, then it says here, how

1129
01:27:05.840 --> 01:27:10.720
much is it? Twenty twenty four
mid fifty thousand dollars range? That sounds

1130
01:27:10.720 --> 01:27:13.039
too cheap for that, but they
sell them, like I said, they

1131
01:27:13.079 --> 01:27:15.560
still sell them in other countries.
That's what you're looking at. All right,

1132
01:27:15.600 --> 01:27:19.039
Well, see if it's coming back
to America, Kevin, since I'm

1133
01:27:19.079 --> 01:27:21.920
seeing the same thing, you are
as confusing. But I think you're gonna

1134
01:27:21.920 --> 01:27:27.119
have to import one to get one. The South African version has an MSRP

1135
01:27:27.239 --> 01:27:30.359
of forty four. That's pretty cheap
for that car. I mean that's in

1136
01:27:30.439 --> 01:27:34.760
South Africa. That same vehicle over
here, because of Bidenomics, is ninety

1137
01:27:34.800 --> 01:27:41.079
eight thousand. See there he goes
blaming poor Joe Biden for everything. You

1138
01:27:41.119 --> 01:27:45.960
know. Okay, I have a
question, and I know that it's a

1139
01:27:46.000 --> 01:27:53.000
bad deal, but because people don't
like talking about it, no one talks

1140
01:27:53.039 --> 01:28:00.319
about it, no one questions it. But the last two years, more

1141
01:28:00.800 --> 01:28:08.560
young people have dropped dead from sudden
cardiac events than in any other time in

1142
01:28:08.680 --> 01:28:14.000
history. Isn't that fentanyl? No, it's not fedas vaccine. Well,

1143
01:28:14.079 --> 01:28:18.079
I don't know why. I'm asking
why. That's why I'm asking. Oh,

1144
01:28:18.159 --> 01:28:21.680
you look it up, sudden cardiac
events for people in their twenties and

1145
01:28:23.479 --> 01:28:29.039
thirties. I mean athletes and young
athletes. And I say athletes because they're

1146
01:28:29.039 --> 01:28:31.520
always held up as the beacon of
health. But why is this happening?

1147
01:28:32.000 --> 01:28:35.560
Why are we having such sudden death? I know you want to attribute it

1148
01:28:35.560 --> 01:28:39.760
to the vestine. I don't want
to attribute to anything. I'm asking why,

1149
01:28:39.840 --> 01:28:43.920
all of a sudden are we hearing
about people, young people dropping dead?

1150
01:28:44.359 --> 01:28:47.319
Okay, and I know you're a
big flag waiver for the vaccine.

1151
01:28:47.359 --> 01:28:53.039
You think it's the most wonderful thing
since slice bread. You know what's it's

1152
01:28:53.079 --> 01:28:57.199
the worst scourge on America. But
go ahead. I know you've been boosted

1153
01:28:57.279 --> 01:29:00.840
sixteen times. In fact, as
Dana Carvey said, is you got to

1154
01:29:00.880 --> 01:29:03.399
get boosted because once you get out
to the parking lot, it wore off.

1155
01:29:05.159 --> 01:29:08.680
I think it's I think did you
ever hear it, he goes I

1156
01:29:08.720 --> 01:29:12.119
got boosted. I got boosted sixteen
times. In fact, I get to

1157
01:29:12.159 --> 01:29:15.840
the parking lot and they wear off. I think it's got the drugs tom

1158
01:29:16.079 --> 01:29:19.720
because of the opioid and the fentanyl. But don't you think they would say

1159
01:29:19.720 --> 01:29:23.640
it's fentanyl. I mean, when
these athletes dropped dead, you think they're

1160
01:29:23.640 --> 01:29:26.520
doing fentanyl. They also they're playing
a game. They also would say it's

1161
01:29:26.520 --> 01:29:29.560
a vaccine if that was the cause. I think, oh no, they

1162
01:29:29.600 --> 01:29:31.000
wouldn't. They wouldn't. No,
no, never. You know why,

1163
01:29:31.039 --> 01:29:34.680
because first of all, they're not
even investigating it. That not one adverse

1164
01:29:34.760 --> 01:29:40.479
vaccine effect has ever been investigated.
You you can go to the adverse and

1165
01:29:40.880 --> 01:29:45.840
you can report an adverse effect and
no one will record it nor will they

1166
01:29:45.880 --> 01:29:48.399
ever get back to you. Ever, for the first time in history,

1167
01:29:48.479 --> 01:29:53.880
it's the only vaccine where they have
never investigated adverse effects. Why is that?

1168
01:29:53.920 --> 01:29:57.119
No, it's the only vaccine one
could get and still give it and

1169
01:29:57.199 --> 01:30:01.600
still get it and one hunt or
listen to this one hundred percent immunity.

1170
01:30:02.359 --> 01:30:06.640
Now, when has that ever happened? Ever? One hundred percent immunity.

1171
01:30:06.920 --> 01:30:11.000
So my question, if it's so
safe and so effective. Why would you

1172
01:30:11.000 --> 01:30:14.880
have to have one hundred percent immunity? And by the way, this is

1173
01:30:14.880 --> 01:30:16.880
not a democratic Republican thing, because, as I remember, it was the

1174
01:30:16.880 --> 01:30:23.319
Republicans who got it fast tracked.
So, I mean, you know this

1175
01:30:23.399 --> 01:30:27.920
thing, I don't care how you
look at it. Something happened and and

1176
01:30:27.920 --> 01:30:30.000
and people are still swearing by it. I wonder how many people are still

1177
01:30:30.039 --> 01:30:33.119
getting it. I wonder how many
people are still getting the shot. I

1178
01:30:33.439 --> 01:30:39.239
know quite a few. Oh well, they enlisted Taylor Swift and Kelsey to

1179
01:30:39.279 --> 01:30:41.680
do the commercials for it. You
know, Oh, get your boost,

1180
01:30:41.760 --> 01:30:44.880
get your boozed. Do you think
I shouldn't have gotten it? Tom?

1181
01:30:45.279 --> 01:30:46.279
Look, and I'm not going to
tell you what to do. I know

1182
01:30:46.399 --> 01:30:50.399
I should know. But the point
is as thick as I was. Well,

1183
01:30:50.439 --> 01:30:53.439
you know, you have to make
that decision, because I'd hate to

1184
01:30:53.439 --> 01:30:56.399
see something happen after if I say, yeah, I wouldn't do it.

1185
01:30:56.520 --> 01:31:00.680
I mean, I just don't.
I just don't think we're hearing the true,

1186
01:31:00.800 --> 01:31:05.479
honest to God. The problem is
with our media today you will never

1187
01:31:05.720 --> 01:31:11.119
hear the whole truth. And here's
the other thing, the same sentence.

1188
01:31:11.319 --> 01:31:15.880
The problem with our media today you
hear sometimes the most ridiculous news about it.

1189
01:31:16.039 --> 01:31:20.239
Okay, on both sides, you
either hear nothing from mainstream media or

1190
01:31:20.279 --> 01:31:26.800
the most ridiculous news from extreme fringe
media like Alex Jones and the rest of

1191
01:31:26.840 --> 01:31:30.399
them. I mean you so so. I don't blame people for being confused,

1192
01:31:30.520 --> 01:31:33.039
but I don't think the answer is
total silence. You know, I

1193
01:31:33.039 --> 01:31:39.000
don't think it's ignoring it. At
the same time, you can't believe everything

1194
01:31:39.640 --> 01:31:42.279
in the fringe. I call it
the fringe media. There's a lot of

1195
01:31:42.319 --> 01:31:45.319
fringe right and left media, mostly
right. I mean totally fringe. I

1196
01:31:45.359 --> 01:31:49.800
mean, you know the ones who
are accusing politicians of taking transfusions from babies,

1197
01:31:50.199 --> 01:31:54.600
you know, to stay young.
You not heard of that? Oh

1198
01:31:54.720 --> 01:31:57.960
come on, God, you get
your news from so much. I'm not

1199
01:31:57.960 --> 01:32:00.439
getting nic I'm not getting news on
I said it was fringe. I don't

1200
01:32:00.439 --> 01:32:06.479
believe it. What it's there's people
out there that don't think Sandy Hook happened,

1201
01:32:06.520 --> 01:32:10.439
but there's like three of them.
Marie has a comment. Go ahead,

1202
01:32:10.479 --> 01:32:14.439
Marie, Oh, hi, Tom, Hi, what's happening? Marie?

1203
01:32:14.960 --> 01:32:17.359
Well, I just wanted to tell
you on this topic of people dying

1204
01:32:17.439 --> 01:32:23.279
and why they're dying. I just
recently went to four funerals, four funerals

1205
01:32:23.279 --> 01:32:29.119
two weeks apart of what of were
they young people? Some of them were

1206
01:32:30.800 --> 01:32:34.560
young, some of them were a
little older, and each scenario was different.

1207
01:32:34.640 --> 01:32:39.119
But I talked with and my mom
is really old too. We're kind

1208
01:32:39.119 --> 01:32:42.640
of talking with the funeral home for
her. But I was talking with some

1209
01:32:42.720 --> 01:32:46.600
of the people at the funeral home
about these deaths, and they told me

1210
01:32:46.760 --> 01:32:51.479
that they have so many people that
are dying, and the thing is that

1211
01:32:51.600 --> 01:32:57.439
you can't bury them the same day
you have a funeral, because all the

1212
01:32:57.680 --> 01:33:02.039
all the funeral burials were like the
next week because they cann't your backlogs,

1213
01:33:02.079 --> 01:33:06.000
Like, what do you think,
Mary, why do you think that we're

1214
01:33:06.039 --> 01:33:11.880
hearing about so many sudden deaths from
young people and this kind of thing to

1215
01:33:12.000 --> 01:33:15.479
tell you why? Because they said, and when these people the hospitals and

1216
01:33:15.560 --> 01:33:18.880
these just regular people are finding their
loved ones, they go to bed,

1217
01:33:19.560 --> 01:33:23.840
they're gone the next day. But
do you have I just wanted to know

1218
01:33:23.880 --> 01:33:28.439
if you think of anything. And
again Doc says airingly, Oh, I

1219
01:33:28.520 --> 01:33:30.239
want to blame the vaccine. I
didn't say that, but I will tell

1220
01:33:30.239 --> 01:33:34.279
you this. It's a hell,
it's a hell of a coincidence that in

1221
01:33:34.319 --> 01:33:43.439
the last two to three years this
has spiked, Hasn't it? Go with

1222
01:33:43.520 --> 01:33:46.680
a sure thing Denver's best roofer Excel
Roofing dot com. You don't pay a

1223
01:33:46.760 --> 01:33:54.960
cent until you're content. Time for
an insurance check up free, no obligation.

1224
01:33:55.039 --> 01:33:59.479
In comparison, call Compass Insurance paying
too much your coverage at dozens of

1225
01:33:59.479 --> 01:34:02.079
insurance companies to find out now three
all three seven seven to one. Help

1226
01:34:02.239 --> 01:34:06.079
You'll think you're his only customer when
you choose Frank durand the real estate Man

1227
01:34:06.119 --> 01:34:11.560
dot com to list your home with
Remax Alliance three all three nine two zero

1228
01:34:11.720 --> 01:34:20.680
sixteen twenty two. Hi Tom Martino, you're a troubleshooter. Okay, So

1229
01:34:20.880 --> 01:34:27.399
one in five heart attack patients nowadays
are between twenty and thirty years old.

1230
01:34:27.439 --> 01:34:34.960
Think about that one in five that
was never ever happening. Ever, Why

1231
01:34:35.039 --> 01:34:40.800
why is it happening? Sedonary lifestyle, that's what they're saying. And you

1232
01:34:40.840 --> 01:34:44.680
know, I'm tired of people saying
it's fentanyl. They're not citing these people

1233
01:34:44.680 --> 01:34:46.760
as being fetanyl addicts. They would, they would, they would say it

1234
01:34:46.800 --> 01:34:53.880
was a fetanyl death. They're not
overdosing. We're talking about athletes and young

1235
01:34:53.960 --> 01:34:58.920
people just dropping fricking dead. So
what is it? No one wants to

1236
01:34:59.079 --> 01:35:02.119
No one wants to ad Now.
Now some of these people didn't even have

1237
01:35:02.199 --> 01:35:08.720
COVID, some did, so it's
not COVID. What is it? What

1238
01:35:08.960 --> 01:35:15.800
changed? What changed? What do
you think it was? You you know

1239
01:35:15.880 --> 01:35:18.479
what you think it was? And
again I resent people thinking that I'm trying

1240
01:35:18.520 --> 01:35:23.000
to say it's the vaccine. It
could be. It could be I don't

1241
01:35:23.039 --> 01:35:27.399
know of anything else major it would
be COVID. What else? Well,

1242
01:35:27.600 --> 01:35:30.159
some of these people have not have
COVID. I don't think people now even

1243
01:35:30.239 --> 01:35:33.079
know when they have COVID. How's
that? I don't think you know?

1244
01:35:36.039 --> 01:35:45.479
And you understand that COVID nineteen truly
okay, the symptoms and everything in and

1245
01:35:45.520 --> 01:35:48.600
of themselves. There's some strange stuff
that went on with that disease. People

1246
01:35:48.640 --> 01:35:54.520
don't understand. But are you suggesting
mark that it leaves a long range mark?

1247
01:35:54.600 --> 01:35:57.600
Do you guys have any father?
Do you have any No? I

1248
01:35:57.640 --> 01:36:00.880
don't, Suzanne didn't have. In
fact, it's still out one hundred percent.

1249
01:36:00.960 --> 01:36:03.680
But tell them you know this,
what what taste and smell has been

1250
01:36:03.720 --> 01:36:08.920
something did your taste and smell come
back but came back distorted? Really?

1251
01:36:09.119 --> 01:36:15.319
Yes? Right now? Uh A
dairy is still pretty bad for me me

1252
01:36:15.359 --> 01:36:18.439
twice a day. She won't eat
yogurt anymore. Car exhaust doesn't smell the

1253
01:36:18.479 --> 01:36:23.479
same anymore, marked diesel exhaust.
What about you? One of the guys

1254
01:36:23.520 --> 01:36:27.119
that works for me, the same
thing he lost to smell completely starting to

1255
01:36:27.119 --> 01:36:30.000
come back, but just distorted.
As there's answer that he can smell certain

1256
01:36:30.000 --> 01:36:32.640
things, certain things he can't smell. And there's a lot of evidence for

1257
01:36:32.760 --> 01:36:36.479
long COVID and let's do the vaccine. I understand, but people who have

1258
01:36:36.520 --> 01:36:40.960
symptoms for a long period of time
with that. What's going on with you?

1259
01:36:41.039 --> 01:36:44.560
Mike? Welcome? Yeah, Hi
Tom, Hey, I appreciate you

1260
01:36:44.600 --> 01:36:47.199
taking Yes, sir, So,
I have a daughter and she's she's a

1261
01:36:47.239 --> 01:36:50.119
thriving college student. I mean,
she's a four oh student. She's amazing.

1262
01:36:50.600 --> 01:36:54.840
But for the last few years she's
been diagnosed and has been struggling with

1263
01:36:54.880 --> 01:37:00.159
a form of narcolepsy. Wow.
And the situation is currently that she is

1264
01:37:00.439 --> 01:37:03.239
on a drug that actually works for
it. And Mike, how old is

1265
01:37:03.279 --> 01:37:08.920
your daughter? She just turned twenty
one? Okay, and when did she

1266
01:37:09.039 --> 01:37:14.319
developed a narcolepsy. She's probably had
it since her mid teens. Wow,

1267
01:37:14.399 --> 01:37:17.560
but she was only diagnosed a few
years ago, Okay. And her form

1268
01:37:17.600 --> 01:37:23.520
is actually idiopathic hypersomnia, So basically, you can't get enough sleep. When

1269
01:37:23.520 --> 01:37:26.359
you do sleep, you don't get
into a normal sleep cycle, and you

1270
01:37:26.399 --> 01:37:30.359
actually have things like sleep hallucinations where
you wake up and you're still almost in

1271
01:37:30.399 --> 01:37:34.159
a dream state. Got aren't there? So? Did she like it affects

1272
01:37:34.159 --> 01:37:38.439
her whole life? Doesn't it?
It does? It does. But there's

1273
01:37:38.479 --> 01:37:42.520
a drug that works now for her, and she was close to getting the

1274
01:37:42.560 --> 01:37:46.880
approved through insurance, and then one
one came along in January. First my

1275
01:37:46.920 --> 01:37:50.000
company switched to medical insurance provider,
so now we have to go through the

1276
01:37:50.079 --> 01:37:55.520
approval process again. And it's just
it's frustrating because you know, there's denial

1277
01:37:55.560 --> 01:37:59.079
after denial and more information. I
just didn't know, and that's why I

1278
01:37:59.079 --> 01:38:02.479
reached out to you as the ex
Is there a consultant and advocate? Is

1279
01:38:02.520 --> 01:38:05.039
there someone that helps in these situations? You know what? That's a great

1280
01:38:05.119 --> 01:38:12.560
question. I'd like to ask Integra
Insurance about it. About Hey, Kaschina,

1281
01:38:12.640 --> 01:38:15.039
let's get uh, let's get somebody
from Integra on hold on all right,

1282
01:38:15.079 --> 01:38:17.600
can I pipe in something? Yeah? Go ahead, doc, Hey,

1283
01:38:18.680 --> 01:38:21.439
Mike, Mike, go ahead.
What you can do? What I

1284
01:38:21.600 --> 01:38:28.119
found if you talk to whoever it
was that prescribed the medication for ask that

1285
01:38:28.239 --> 01:38:32.920
physician to contact the medical director of
the insurance company. And I found in

1286
01:38:33.000 --> 01:38:36.359
my when I was practicing a lot
of times when I asked to speak to

1287
01:38:36.399 --> 01:38:41.880
the medical director personally and explained it, it cut through all the red tape.

1288
01:38:42.159 --> 01:38:45.960
Now, I think if Hardrossa will
do that, yeah, that's great

1289
01:38:46.000 --> 01:38:49.319
advice because her physician has been great
and trying to get this. How expensive

1290
01:38:49.399 --> 01:38:55.239
is it? It's about seven grand
a month. That's oh my god,

1291
01:38:58.319 --> 01:39:01.359
wow. So try asking him to
do that. You know, all he

1292
01:39:01.399 --> 01:39:05.560
can do is say no, yeah, no, that's that's great advice.

1293
01:39:05.560 --> 01:39:09.920
I definitely Now, what does the
medication do for her out of curiosity?

1294
01:39:10.840 --> 01:39:14.640
Basically, it suppresses her respiratory system, so you literally sit down on the

1295
01:39:14.680 --> 01:39:17.319
edge of the bed you take the
medication. Upon taking it, she literally

1296
01:39:17.399 --> 01:39:21.680
goes unconscious, and then she takes
a second dose with she's woke up by

1297
01:39:21.680 --> 01:39:26.079
an alarm at two am, takes
a second dose and goes unconscious again.

1298
01:39:26.159 --> 01:39:30.000
Basically, so it's like a sleeping
aid. It's a sleeping aid. It

1299
01:39:30.079 --> 01:39:33.600
is, it's a it's a heavy, heavy sleeping aig. How long does

1300
01:39:33.640 --> 01:39:38.720
it take her? Like? Is
it an inhaler? If not, it's

1301
01:39:38.720 --> 01:39:42.279
a liquid that has to be mixed. And as soon as she takes it

1302
01:39:42.359 --> 01:39:45.000
the have you watched her does it? Does she like? Whoo done?

1303
01:39:46.119 --> 01:39:50.680
I guess you have kind of a
drunk feeling and then you instantly basically sleep.

1304
01:39:50.920 --> 01:39:55.399
But it knocks her into a sleep
cycle that is more normal, so

1305
01:39:55.479 --> 01:40:00.159
there's no sleep hallucination. She actually, you know, after taking the two

1306
01:40:00.199 --> 01:40:02.680
doses, when she wakes up,
she's at the point where she feels rested

1307
01:40:03.359 --> 01:40:06.880
and she can function, whereas prior
to that, the only solution is to

1308
01:40:06.920 --> 01:40:13.039
literally use trazodone to go to sleep
and then take Riddlin upon waking up,

1309
01:40:13.319 --> 01:40:16.119
with another dose of riddle in midday
to stay awake long. Oh my god,

1310
01:40:17.479 --> 01:40:20.359
All right, hold on, we're
gonna try to get our expert on

1311
01:40:27.079 --> 01:40:30.359
go with a sure thing Denver's Best
roofer excel roofing dot com. You don't

1312
01:40:30.359 --> 01:40:38.319
pay a cent until you're content.
Time for an insurance checkup free, no

1313
01:40:38.439 --> 01:40:43.920
obligation in comparison call Compass insurance paying
too much your coverage at dozens of insurance

1314
01:40:43.920 --> 01:40:46.640
companies find out now three O three
seven seven to one help. You'll think

1315
01:40:46.680 --> 01:40:50.720
you're his only customer when you choose
Frank durand the real estate man dot com

1316
01:40:50.720 --> 01:40:56.399
to list your home with Remax Alliance
three oh three nine two zero sixteen twenty

1317
01:40:56.439 --> 01:41:03.439
two Kai Tom Martine here three O
three seven one three talks. So Mike,

1318
01:41:03.800 --> 01:41:08.520
here's the deal, bro. We
have Integer insurance off the air that

1319
01:41:08.520 --> 01:41:12.359
can help you. They have continuing
education today. Can't come on, but

1320
01:41:12.399 --> 01:41:15.880
they said, they said they've handled
stuff like this before. But they like

1321
01:41:15.000 --> 01:41:21.640
deputy docs idea of having your doctor
talked to their medical director and just cut

1322
01:41:21.680 --> 01:41:26.319
through the red tape. See what
can happen. Most likely we have her

1323
01:41:26.439 --> 01:41:29.880
do that today. What who did
they? Who did you change from who

1324
01:41:29.920 --> 01:41:34.960
to who? We're with United Healthcare
Now. I believe we were signa before

1325
01:41:35.680 --> 01:41:40.359
and we tried to get this drug
approved. It was like in November,

1326
01:41:40.720 --> 01:41:43.640
so we basically just ran out of
time, went through a couple denials,

1327
01:41:43.880 --> 01:41:46.720
and then the first of the year
hit insurance changed, so we're trying again.

1328
01:41:46.920 --> 01:41:50.159
Have already been denied a couple times, which has been very frustrating.

1329
01:41:50.199 --> 01:41:56.039
When they deny you, what do
they base it on. I've not read

1330
01:41:56.079 --> 01:41:59.840
that documentation, I think I honestly, I honestly don't know. I'd have

1331
01:41:59.880 --> 01:42:02.479
to it for my daughter. I
don't know what they're doing. How old

1332
01:42:02.560 --> 01:42:06.479
is your daughter? She's twenty one
and her physician's been a great appa.

1333
01:42:06.520 --> 01:42:11.359
Wait, we have John Jones Senior
on hold on a second and stand with

1334
01:42:11.439 --> 01:42:15.159
the contractor. We will get to
you too. Let's go to John Jones

1335
01:42:15.880 --> 01:42:20.000
Senior over at Integra Insurance. John
Hey, Tom, Hey, good,

1336
01:42:20.119 --> 01:42:26.960
listen, when when the they switched
plans, the approval for this drug went

1337
01:42:27.000 --> 01:42:30.520
away and they have to reapply?
Is that uncommon or is that common?

1338
01:42:32.199 --> 01:42:36.600
Tom? We never got the approval
under the other provider because the end of

1339
01:42:36.600 --> 01:42:40.399
the year hit and we switched before
we could get the approval. Well,

1340
01:42:40.479 --> 01:42:45.640
under the other provider, how are
you paying for it? We weren't paying

1341
01:42:45.720 --> 01:42:49.840
for it. What happened is this
the drug manufacturer, Tom has her under

1342
01:42:49.880 --> 01:42:54.399
a program where she can get ninety
days of the drug. Okay, I

1343
01:42:54.399 --> 01:42:58.640
got it. Okay, So you
never you were never approved for this drug,

1344
01:42:59.000 --> 01:43:03.039
and in the middle of getting approved, you were switched carriers because of

1345
01:43:03.079 --> 01:43:09.359
the first of the year exactly,
and now you're with who you United Healthcare?

1346
01:43:09.720 --> 01:43:14.279
Is it hard John to get United
Healthcare to approve a drug? Can

1347
01:43:14.319 --> 01:43:15.840
I ask you this, Tom?
Is that group? Or is an individual

1348
01:43:15.880 --> 01:43:21.279
coverage? Group's group insurance through my
employer? Go with a sure thing Denver's

1349
01:43:21.319 --> 01:43:26.680
best roofer Excel Roofing dot com.
You don't pay a cent until you're content.

1350
01:43:30.039 --> 01:43:32.600
Time for an insurance checkup free,
no obligation. In comparison, call

1351
01:43:32.680 --> 01:43:38.640
Compass insurance paying too much your coverage
at dozens of insurance companies find out now

1352
01:43:38.720 --> 01:43:42.039
three all three seven to seven to
one help. You'll think you're his only

1353
01:43:42.119 --> 01:43:45.920
customer when you choose Frank durand the
real estate man dot com to list your

1354
01:43:45.960 --> 01:44:00.000
home with Remax Alliance three oh three
nine two zero sixteen twenty two news you

1355
01:44:00.119 --> 01:44:12.720
don't have running cam. Shooter's gonna
help? Come? Is the trouble shooter

1356
01:44:12.840 --> 01:44:18.319
show? No, Tom Martino,
Hi, Tom Martino, You're troubleshooter three

1357
01:44:18.359 --> 01:44:21.920
all three seven to one three Tom
three all three seven one three eight two

1358
01:44:21.960 --> 01:44:27.199
five five. So Mike called and
he said, I have a daughter with

1359
01:44:27.399 --> 01:44:32.560
uh NARCOLEPSI and we had a drug
that works. We only have a temporary

1360
01:44:32.560 --> 01:44:40.000
supply ninety days. It's running out
or ran out seven thousand dollars a month.

1361
01:44:40.319 --> 01:44:44.560
It actually works. They've been turned
down the first time, then they

1362
01:44:44.600 --> 01:44:46.680
appealed and got turned down a second
time. Is that right, Mike?

1363
01:44:47.840 --> 01:44:53.640
That's correct? So where are you
now? We're gonna appeal again, But

1364
01:44:53.840 --> 01:44:56.760
in the process of doing so,
I just thought I would reach out to

1365
01:44:56.800 --> 01:44:59.359
you guys and just see if there
was something I was missing. How many

1366
01:44:59.399 --> 01:45:01.680
times can you appeal stuff like this
is my question. I'm going to talk

1367
01:45:01.720 --> 01:45:06.239
to John Jones and is it possible
to have drugs that simply aren't covered?

1368
01:45:06.319 --> 01:45:09.680
Right? It is possible. Yeah, I'm going to talk to John with

1369
01:45:09.760 --> 01:45:15.079
Integer Insurance. He's our health insurance
expert and broker. And John first and

1370
01:45:15.159 --> 01:45:18.760
foremost, I imagine there are drugs
that are just not approved and there's nothing

1371
01:45:18.800 --> 01:45:23.199
you can do about it. Right, that is correct? And what are

1372
01:45:23.279 --> 01:45:28.680
the reasons? Usually they are not
approved, Probably the callst and they're having

1373
01:45:28.920 --> 01:45:32.439
like a formulary drug list which is
approved in a non formulary drug list,

1374
01:45:32.920 --> 01:45:38.960
which is outside of what the insurance
company covers. And that's just the way

1375
01:45:39.000 --> 01:45:43.720
it is you just it's contractual.
That is correct. Okay. Now it

1376
01:45:43.800 --> 01:45:46.800
has nothing to do with the FDA
approval. Even if they're both FDA approved,

1377
01:45:47.159 --> 01:45:50.319
one could be approved and one could
be not approved by the insurance.

1378
01:45:51.039 --> 01:45:55.920
That is correct. Okay. So
in this case, Mike, the sad

1379
01:45:56.000 --> 01:46:00.600
fact is there just may not be
insurance to cover it. Yeah. I

1380
01:46:00.680 --> 01:46:05.119
know from her physician that she has
other patients that insurance does cover this drug

1381
01:46:05.199 --> 01:46:10.239
for, and the drug is specifically
for her form of narcolepsy, which is

1382
01:46:10.279 --> 01:46:15.359
idiopathic hypersomnia. What I understand is
just a very difficult process to navigate in

1383
01:46:15.439 --> 01:46:19.760
order to get that approval because of
the drug cost. Now, what I

1384
01:46:19.800 --> 01:46:25.880
want to know is the other ones
that have this insurance coverage. Is it

1385
01:46:25.920 --> 01:46:30.279
your insurance or is it is it
a different one. I don't know.

1386
01:46:30.319 --> 01:46:32.640
I would have to have her her
my daughter, get that from her physician.

1387
01:46:33.000 --> 01:46:35.279
I just know that this is a
it's a common treatment. It's just

1388
01:46:35.359 --> 01:46:41.520
unfortunate, it's expensive. What's the
prognosis. What's the prognosis for your daughter?

1389
01:46:43.880 --> 01:46:46.560
It's good if she can get into
a normal sleep cycle so she can

1390
01:46:46.600 --> 01:46:51.279
function, then it shouldn't affect her
longevity or anything else, But you know,

1391
01:46:51.399 --> 01:46:57.520
otherwise it's a living hell for her
now with this drug enough sleep?

1392
01:46:57.880 --> 01:47:00.600
Can her sleep be interrupted in an
urgency if she needs to get up?

1393
01:47:03.960 --> 01:47:06.920
Just to know, you're not allowed
to take this drug if you live alone.

1394
01:47:08.439 --> 01:47:13.319
So she's with her boyfriend of seven
years, and if he's not spending

1395
01:47:13.319 --> 01:47:15.960
the night with her, then she
can't take the drug because early on when

1396
01:47:16.000 --> 01:47:18.680
you take your dose or your second
dose, the first or second dose,

1397
01:47:18.920 --> 01:47:23.239
if like a fire alarm went off, you would need someone's assistance to get

1398
01:47:23.239 --> 01:47:29.520
out of the building. Okay,
hey, Mike, find out from your

1399
01:47:29.000 --> 01:47:33.680
physician if any of the patients that
are approved of the drug have United Health

1400
01:47:33.760 --> 01:47:38.199
yet, because then it would be
a slam dunk. Yeah, absolutely,

1401
01:47:38.239 --> 01:47:40.479
I will. I will. It's
just you know, my dom. I'm

1402
01:47:40.520 --> 01:47:44.399
very frustrated by John go Ahead.
Know what my resources might be, John

1403
01:47:44.479 --> 01:47:49.199
go Ahead and Tom one thing which
United I'm not sure exactly how many appeals

1404
01:47:49.239 --> 01:47:51.920
he can make. I'm not sure
that I have to look it is ever

1405
01:47:51.960 --> 01:47:58.359
an evidence of coverage there, I
do know. You know what Doc said

1406
01:47:58.920 --> 01:48:04.159
which our younger when he got turned
initially down for his immuno therapy. We

1407
01:48:04.199 --> 01:48:08.640
had to uphill it. Three times, and we got the doctors involved.

1408
01:48:08.800 --> 01:48:14.680
So I think what Doc said is
a great way to start, and you

1409
01:48:14.720 --> 01:48:18.079
know, and continue is going to
email me over the gentleman's name and we're

1410
01:48:18.079 --> 01:48:23.520
going to do some research and then
if he doesn't mind, we'll be back

1411
01:48:23.520 --> 01:48:27.000
in touch with him on Monday to
see if we can come up with some

1412
01:48:27.039 --> 01:48:31.119
other solutions for him. Also,
Okay, that would be fantastic. Thank

1413
01:48:31.159 --> 01:48:35.800
you, Thank you very much.
Integra which can be reached for health insurance

1414
01:48:35.880 --> 01:48:45.640
needs and questions three oh three four
sixty six fifty five hundred stand what's happening?

1415
01:48:45.720 --> 01:48:50.119
Yes? And the reason I'm calling
my wife and I elderly. And

1416
01:48:50.439 --> 01:48:57.399
we signed the contract on the thirty
July twenty twenty two with a contractor.

1417
01:48:58.000 --> 01:49:00.000
And now when did wait, wait, wait, when did you sign?

1418
01:49:00.000 --> 01:49:10.920
Ain't it the original contract three July
twenty twenty two to complete a basement in

1419
01:49:10.960 --> 01:49:14.680
March of twenty twenty two. Got
it? No, in July the third

1420
01:49:14.720 --> 01:49:19.479
of twenty twenty two. Okay,
July, okay, okay, this was

1421
01:49:19.680 --> 01:49:28.079
top tier remodeling. When they're representative
Chris Doris and there was a building permit

1422
01:49:28.319 --> 01:49:33.039
issued on thirty one August of twenty
twenty two. The job was supposed to

1423
01:49:33.039 --> 01:49:39.880
take about first. He said,
I will we next Thanksgiving, next Christmas,

1424
01:49:39.880 --> 01:49:46.560
and dragged on. Okay, the
permit expired in February of twenty two

1425
01:49:48.600 --> 01:49:56.640
at twenty three. Okay. As
time went on, the contractor became less

1426
01:49:56.680 --> 01:50:00.000
responsive. We couldn't get a hold
of them and they wouldn't ask the phone,

1427
01:50:00.279 --> 01:50:04.720
and come to find out they didn't
have a license, bonder or insured,

1428
01:50:04.800 --> 01:50:11.680
and uh, all right, so
top Tier re Modeling basically basically did

1429
01:50:11.680 --> 01:50:17.479
they ever finish? No, they
drug out and changed contractors several times.

1430
01:50:17.600 --> 01:50:26.279
The work was substance, they were
their work was substandard, and we paid

1431
01:50:27.039 --> 01:50:31.119
in advance for all these services.
How much? Hold on? How much

1432
01:50:31.159 --> 01:50:39.039
did you pay so far? Total
to Top Tier? The top Tier and

1433
01:50:39.159 --> 01:50:45.039
his subcontractor approximate one hundred and thirty
five thousand dollars. What was the project

1434
01:50:45.119 --> 01:50:50.960
supposed to cost? Ninety two thousand
dollars? Okay, Now, when you

1435
01:50:51.000 --> 01:50:57.880
say you paid top Tier and the
subcontractors, what I don't understand is this,

1436
01:50:58.560 --> 01:51:04.000
you paid top Tier, why did
you pay separately to subcontractors? Wasn't

1437
01:51:04.000 --> 01:51:10.319
it all one contract? Okay?
We had that contract with Top Tier and

1438
01:51:10.359 --> 01:51:17.119
then they after we got started,
they said that we had we gave it.

1439
01:51:17.399 --> 01:51:23.039
Here's here's other business there. I
don't have a contract with Streamlined.

1440
01:51:23.119 --> 01:51:28.960
That was the one, the one
that we paid him for a cabinets seventeen

1441
01:51:29.039 --> 01:51:33.199
thousand said okay, but here's what
I don't understand. Why did you have

1442
01:51:33.399 --> 01:51:41.119
contracts with two different companies? I
didn't. I had a contract with top

1443
01:51:41.159 --> 01:51:47.720
Tier. Then why did you pay
other companies? Chris said that was top

1444
01:51:47.760 --> 01:51:56.000
Tier said that they had to get
somebody else to do the broad work,

1445
01:51:56.520 --> 01:52:03.880
breaking up the concrete, put in
the drains, bathrooms, and also for

1446
01:52:04.039 --> 01:52:10.199
a change of water heaters. So
right now is the job? You've paid

1447
01:52:10.239 --> 01:52:14.439
one hundred and thirty two thousand dollars
so far? Thirty five thousand. All

1448
01:52:14.520 --> 01:52:18.439
right, so hold on, So
how far is the job from being complete?

1449
01:52:18.880 --> 01:52:25.119
Well, we still have uh put
into the doors? Are not?

1450
01:52:25.880 --> 01:52:27.359
No? No, I don't want
to. I don't want you to go

1451
01:52:27.439 --> 01:52:31.239
piecemeal by piecemeal. What I want
to know is how much will it cost

1452
01:52:31.960 --> 01:52:36.399
to finish the job the right way, the way it was supposed to be

1453
01:52:36.439 --> 01:52:41.520
done the first time. I don't
mean adding to it or making it different,

1454
01:52:41.840 --> 01:52:47.399
but to complete the original contract?
How much will it cost? Will

1455
01:52:47.399 --> 01:52:51.479
it bail the contract? I say
a proxy forty fifty thousand dollars? Don't.

1456
01:52:51.560 --> 01:52:57.520
I can't be exact because they've got
to have you had an expert come

1457
01:52:57.560 --> 01:53:02.600
in and analyze the work. We've
had two contractors come over and look it

1458
01:53:02.680 --> 01:53:09.600
to work and it's terrible. Okay, so does it Does a lot of

1459
01:53:09.640 --> 01:53:15.800
it have to be redone? Yes? How much of the work did you

1460
01:53:15.960 --> 01:53:24.279
actually get value? What value did
you get most of the drywall the year?

1461
01:53:26.840 --> 01:53:30.840
In other words, when you say
it might take fifty grand to finish,

1462
01:53:30.520 --> 01:53:36.920
is that is that to finish including
redoing the bad stuff? I'd like

1463
01:53:38.000 --> 01:53:42.279
some I like that. Who gave
you that? Who gave you those estimates?

1464
01:53:43.239 --> 01:53:46.159
Two different contractors? I called out
here to look at it. And

1465
01:53:46.239 --> 01:53:57.319
what does top tiers say about that? Well? Top tier they in uh

1466
01:53:57.399 --> 01:54:00.600
prox Malcoberley come out here and they
said, well, we got to have

1467
01:54:00.640 --> 01:54:04.399
another contractor we won't finish the job. Yeah. But do they acknowledge that

1468
01:54:04.439 --> 01:54:13.079
they're already over budget? Well,
they never say anything about being over budget.

1469
01:54:13.159 --> 01:54:17.960
They just said it up. They
had to go. We had to

1470
01:54:17.960 --> 01:54:27.399
cough it up to get the h's
the thank for what? Water heater.

1471
01:54:27.880 --> 01:54:32.000
We wouldn't stand to stand. Yes, I'm asking you this. The entire

1472
01:54:32.279 --> 01:54:40.119
job was supposed to cost ninety something
thousand. What does top tiers say about

1473
01:54:40.159 --> 01:54:44.760
you paying one hundred and thirty five
thousand and they still want more. What

1474
01:54:44.800 --> 01:54:48.960
do they say about the discrepancy?
Well, they don't say anything about it.

1475
01:54:49.039 --> 01:54:53.159
They just said that just put it
go. Well, what did your

1476
01:54:53.199 --> 01:54:58.039
original contract? Was it a guarantee
for ninety something thousand or did it say

1477
01:54:58.079 --> 01:55:03.640
it could change? They didn't say. They didn't say it was guaranteed.

1478
01:55:03.680 --> 01:55:08.840
That was a proposal. And the
thing about it is we couldn't find,

1479
01:55:09.000 --> 01:55:14.079
Uh, they couldn't find a side
proposal. We couldn't either because when we

1480
01:55:14.199 --> 01:55:18.640
signed, Chris Dorus, the representative, said what we get and what was

1481
01:55:18.680 --> 01:55:26.960
these what were they supposed to do
the basement? Yes, and that's it

1482
01:55:27.239 --> 01:55:31.760
based with two bathrooms? Yeah,
okay, and and and the price and

1483
01:55:31.800 --> 01:55:38.159
the cost was going to be the
proposal, which you can't find, was

1484
01:55:38.319 --> 01:55:45.800
for ninety thousand, ninety two thousand. We have a proposal, but it's

1485
01:55:45.880 --> 01:55:50.960
not signed. That signed. All
right, you know here's that you're not

1486
01:55:53.000 --> 01:56:00.560
You need to get rid of these
people. Okay. The reason they walked

1487
01:56:00.600 --> 01:56:05.439
down almost in October. Well,
it's good because they weren't doing a job

1488
01:56:05.479 --> 01:56:10.039
anyway. They suck. Who is
the person you were dealing with at Top

1489
01:56:10.079 --> 01:56:19.399
Tier? Chris Torres? Chris Torres? Yeah? Is that tr Easy or

1490
01:56:19.760 --> 01:56:27.159
t r R E S? Yes, t r R E S Chris Torres?

1491
01:56:28.000 --> 01:56:32.119
All right, do you have a
number for Chris Torres? Just a

1492
01:56:32.199 --> 01:56:34.479
moment here. Well, I don't
want you on the air. I just

1493
01:56:34.479 --> 01:56:39.000
want to know if you have a
number. Yeah, okay, I want

1494
01:56:39.000 --> 01:56:44.439
to know when was the last time
you talked to him? December? Now,

1495
01:56:44.479 --> 01:56:48.279
why are you calling us? Why
are you calling us today? Because

1496
01:56:48.479 --> 01:56:56.199
I was hoping we were trying to
locate a lawyer and a contractor to finish

1497
01:56:56.279 --> 01:57:00.920
the job. Finding a contractor won't
be that different. But I'm going to

1498
01:57:00.960 --> 01:57:06.000
tell you something. Stand, you're
wasting your time with a lawyer. It's

1499
01:57:06.000 --> 01:57:10.960
only going to cost you more money. This guy doesn't probably doesn't have a

1500
01:57:10.960 --> 01:57:15.199
pot to piss it. What's the
name of the company, Yeah, Top

1501
01:57:15.239 --> 01:57:19.439
to your remodeling and Chris Doris is
their representative. He's a bunch of new

1502
01:57:19.560 --> 01:57:25.359
companies, I know. But what
I'm saying Stan is you may it may

1503
01:57:25.399 --> 01:57:30.840
be a waste of time, money, and energy to go after him.

1504
01:57:31.000 --> 01:57:33.720
Okay. I mean, I'm not
telling you, well, you shouldn't go

1505
01:57:33.760 --> 01:57:38.399
after a bad guy. You should
report him. I mean, but it

1506
01:57:38.520 --> 01:57:45.640
sounds to me like he's a total
clown. Okay. Do you understand if

1507
01:57:45.640 --> 01:57:47.680
you get an attorney on this,
just just for the hell of it,

1508
01:57:47.880 --> 01:57:50.800
what do you think it would cost
to sue this guy minimum? What do

1509
01:57:50.840 --> 01:57:56.159
you think I don't have any idea. I'm going to tell you exactly because

1510
01:57:56.199 --> 01:57:58.720
I've been in more lawsuits than you
ever want to know. Do you know

1511
01:57:58.760 --> 01:58:04.640
what it will cost you? Fifty
dollars? Okay? Now you can take

1512
01:58:04.720 --> 01:58:12.479
that same fifty thousand and hire a
contractor to finish it. Okay. Let

1513
01:58:12.520 --> 01:58:18.479
me ask you another, lady and
top tier. As far as I know,

1514
01:58:18.600 --> 01:58:23.560
they didn't have a license contra at
the time, they didn't have a

1515
01:58:23.600 --> 01:58:33.680
license right insurance right on right?
Okay, Now suppose that they have it.

1516
01:58:33.800 --> 01:58:38.199
Now let me ask you this.
Well, I'm waiting for the questions.

1517
01:58:38.199 --> 01:58:43.760
Stan go ahead, Okay. It
says in this proposal, which we

1518
01:58:43.800 --> 01:58:46.039
don't have a sign. They don't
have a sign. We don't either,

1519
01:58:46.680 --> 01:58:50.800
that we got to give them thirty
days nose before we terminate. But see,

1520
01:58:51.199 --> 01:58:56.800
we already paid them all this money
and we don't we don't owe them

1521
01:58:56.840 --> 01:59:01.600
anything. And uh, this is
do we have to go? Stan?

1522
01:59:01.960 --> 01:59:06.079
Oh? Yes, Stan, listen, they walked off the job and haven't

1523
01:59:06.119 --> 01:59:11.199
been back. Is that right?
Real? If it was me, I

1524
01:59:11.239 --> 01:59:15.479
would write them a letter saying,
because you abandoned the job and you walked

1525
01:59:15.520 --> 01:59:19.960
off and you went forty thousand dollars
over budget, I am here by firing

1526
01:59:20.039 --> 01:59:26.800
you, okay, and I'm going
to come after you for damages. That's

1527
01:59:26.800 --> 01:59:30.159
what I would say. And then
I would move on to another company.

1528
01:59:30.479 --> 01:59:32.920
Stan, this is just messy,
and the more you stir it, the

1529
01:59:32.920 --> 01:59:36.680
more it's gonna stink. And I
wouldn't waste my time. And if you

1530
01:59:36.800 --> 01:59:43.960
need a good contractor go to a
referralist dot com and find someone who can

1531
01:59:44.039 --> 02:00:00.760
look at this and finish it for
you. Hi, I'm Martine, your

1532
02:00:00.800 --> 02:00:02.680
troubleshooter. Frank Rand, the real
estate man dot com will do a free

1533
02:00:02.680 --> 02:00:05.840
market valuation of your home. All
you have to do is call him.

1534
02:00:05.880 --> 02:00:11.000
He is the best. There's no
one who sells more faster and for more

1535
02:00:11.039 --> 02:00:15.079
money. He is up there above
the market average. Three oh three nine

1536
02:00:15.119 --> 02:00:19.439
two zero sixteen twenty two Frank Dran
The real estate Man dot com. So

1537
02:00:19.560 --> 02:00:25.600
Stan, you know, listen,
Stan, you need to find a good

1538
02:00:25.640 --> 02:00:30.560
contractor on the referral list to finish
this job up which referral is It's called

1539
02:00:30.600 --> 02:00:33.800
referral list dot com and we can
help you off the air. Find it

1540
02:00:34.279 --> 02:00:39.840
referral list dot com. That's my
personal list that I started many many many

1541
02:00:39.960 --> 02:00:43.600
years ago before any of the others
were even there. And you need to

1542
02:00:43.640 --> 02:00:45.239
find a contractor that would be willing
to come out and look at it.

1543
02:00:45.279 --> 02:00:48.640
If you can't find one there,
if they're too busy, then you need

1544
02:00:48.680 --> 02:00:53.399
to find someone maybe they know,
or someone who you can trust. And

1545
02:00:53.439 --> 02:00:57.079
then and then you need to forget
about going after this guy. The first

1546
02:00:57.159 --> 02:01:00.760
thing you need to do, the
very first thing, is to get this

1547
02:01:01.600 --> 02:01:05.960
done as far as the job,
get it done, and then look at

1548
02:01:06.399 --> 02:01:11.159
I would turn this guy in for
no licensing. I would. I would.

1549
02:01:11.359 --> 02:01:16.039
I would put as many complaints and
reviews as I could online. I

1550
02:01:16.079 --> 02:01:20.960
would do it with the local authorities
and all of that everything free you can

1551
02:01:21.000 --> 02:01:24.960
do. I would complain. I
would go on YELP, I would go

1552
02:01:25.000 --> 02:01:29.239
on a Google. I would go
everywhere I could to let people know about

1553
02:01:29.279 --> 02:01:32.840
him. And you know that's all
you can do is let people know about

1554
02:01:32.880 --> 02:01:39.640
him. Okay, let me ask
you this after we get it done neary

1555
02:01:39.720 --> 02:01:44.479
thing. You don't think it's or
do you think it's worthwhile to assume it

1556
02:01:44.560 --> 02:01:46.520
for breach of contract? Sure,
go ahead, George. Sure, If

1557
02:01:46.520 --> 02:01:50.640
you have fifty thousand dollars, go
ahead. Sure, And then you get

1558
02:01:50.640 --> 02:01:55.359
a judgment, and then you're gonna
have to get a judgment. You don't

1559
02:01:55.399 --> 02:01:59.319
get attorney's fees, so you get
a judgment for whatever your losses are.

1560
02:01:59.600 --> 02:02:04.279
Let's say your losses are thirty or
forty thousand. Then then you lost another

1561
02:02:04.359 --> 02:02:08.560
ten grand. So I mean,
it's whatever you want to do. I'm

1562
02:02:08.640 --> 02:02:14.600
saying Stan, being right doesn't matter
in lawsuits anymore. Being right doesn't matter.

1563
02:02:14.840 --> 02:02:18.119
What matters is coming out ahead.
I don't like telling you this.

1564
02:02:18.600 --> 02:02:27.680
It will cost you fifty thousand dollars
minimum to sue this guy and get him

1565
02:02:27.720 --> 02:02:32.600
in court. Now, if it's
if he goes bankrupt, you might only

1566
02:02:32.640 --> 02:02:38.319
have ten or fifteen thousand spent before
he goes bankrupt. If he doesn't go

1567
02:02:38.439 --> 02:02:42.960
bankrupt, and you spend the whole
fifty going after him. He'll probably go

1568
02:02:43.079 --> 02:02:47.840
bankrupt after you get the judgment against
him. You don't understand, Stan,

1569
02:02:48.239 --> 02:02:53.199
it's not whether you're right or wrong. You're right. The guy had no

1570
02:02:53.319 --> 02:02:56.720
license, he had no bond,
he had nothing. He had nothing.

1571
02:02:57.359 --> 02:03:01.960
He also breached to the contract.
Why will you sue him to get money?

1572
02:03:02.600 --> 02:03:06.239
Right? Well, guess what When
it costs you more money to go

1573
02:03:06.279 --> 02:03:11.680
after him than you'll get and all
he has to do is go bankrupt and

1574
02:03:11.720 --> 02:03:19.399
not pay you, what good is
it? Okay, for the record,

1575
02:03:19.760 --> 02:03:24.560
you're right, Stan. If you
could get an attorney to take it on

1576
02:03:24.640 --> 02:03:28.800
contingency, which I do not think
you will, but if you could find

1577
02:03:28.800 --> 02:03:32.199
one, more power to you.
But there are no people that will take

1578
02:03:32.239 --> 02:03:38.439
a case like this on contingency because
they're going to look at top tier remodeling

1579
02:03:38.800 --> 02:03:42.640
and say the guy is a clown
and he doesn't have any way in hell

1580
02:03:42.680 --> 02:03:54.680
of pain. That's why you only
deal with good people. Okay, So

1581
02:03:55.479 --> 02:03:59.600
what I need to do is notify
him that be through. Well, I

1582
02:03:59.800 --> 02:04:02.119
I why were you? If it
was me, I would say, look,

1583
02:04:02.399 --> 02:04:09.239
you abandoned the job, you went
over budget by forty grand I am

1584
02:04:09.680 --> 02:04:13.319
I don't want you back here,
but I don't even think you have to

1585
02:04:13.359 --> 02:04:15.800
do that. I don't. I
mean, that's just you know, you

1586
02:04:15.880 --> 02:04:19.319
might want to talk to an attorney
about that stand because the guy abandoned the

1587
02:04:19.399 --> 02:04:28.920
job. When was the last time
he notified you? Twenty eighth December twenty

1588
02:04:28.960 --> 02:04:33.039
three And what did he say to
you? He said, I'm not coming

1589
02:04:33.119 --> 02:04:36.159
back. Okay. Well, then
he canceled the contract, didn't he?

1590
02:04:38.479 --> 02:04:46.439
Yeah? What is what is their
phone number? Just a second, I

1591
02:04:46.439 --> 02:04:53.359
mean, you've been totally screwed,
Stan, Yeah, I realized that it's

1592
02:04:53.399 --> 02:04:58.079
too bad. How did you find
this clown? Well we found him on

1593
02:04:58.119 --> 02:05:06.720
the internet and okay, the phone
number is uh seven to zero five eight

1594
02:05:06.760 --> 02:05:15.359
eight eight eight zero and Chris Torres
and uh, let's let's tough. It's

1595
02:05:15.439 --> 02:05:18.640
right here, top tier home remodeling
on the internet. I thought maybe they

1596
02:05:18.760 --> 02:05:23.439
changed their number, okay, And
then now there's the guy that was doing

1597
02:05:23.439 --> 02:05:30.560
all the project manager, which he
changed two or three times, was Chris

1598
02:05:30.600 --> 02:05:42.840
Torres. Now who's the owner of
the company, Sean Simmons. Sean Simmons

1599
02:05:43.479 --> 02:05:48.640
and Tracy Phillips And Tracy Phillips,
all right, Chris Torres. His number

1600
02:05:48.720 --> 02:05:56.840
is seven to zero five nine four
zero one seven three. Well, listen,

1601
02:05:56.920 --> 02:05:59.520
I wish you the best, and
there's not much we can do for

1602
02:05:59.560 --> 02:06:05.000
you. Bro go with a sure
thing Denver's Best roofer Excel Roofing dot com.

1603
02:06:05.079 --> 02:06:12.640
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content. Time for an insurance check

1604
02:06:12.720 --> 02:06:16.920
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1605
02:06:16.960 --> 02:06:20.680
dozens of insurance companies find out now
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1606
02:06:20.760 --> 02:06:25.279
Help. You'll think you're his only
customer when you choose Frank durand the

1607
02:06:25.319 --> 02:06:29.800
real estate Man dot com to list
your home with Remax Alliance three oh three

1608
02:06:29.920 --> 02:06:34.439
nine two zero sixteen twenty two.
Hi Tom Martine, if you're looking for

1609
02:06:34.520 --> 02:06:43.399
weight loss, remember denver Regen dot
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1610
02:06:43.520 --> 02:06:51.079
hundred and fifty a month Denverregen dot
com. And there's uh that includes doctors,

1611
02:06:51.680 --> 02:06:58.640
consultations and all of the compounded drug
and supplies Denverregen dot com. It's

1612
02:06:58.760 --> 02:07:02.439
unheard of, it's unbelief. Welcome
to the show. Three three seven to

1613
02:07:02.479 --> 02:07:05.399
one three talk seven one three eight
two five five. It's carda. We

1614
02:07:05.439 --> 02:07:10.359
didn't We've had a few car questions
with Kevin Coulkin from Sheridan Autotech, and

1615
02:07:11.359 --> 02:07:13.960
Jay Bretz is here. Now,
Jay, I heard about this thing and

1616
02:07:14.279 --> 02:07:17.199
I've been fascinated with it. I
probably four people talking about it so much.

1617
02:07:17.199 --> 02:07:21.479
But smog eating roof have you heard
of it? Absolutely? It's a

1618
02:07:21.520 --> 02:07:27.479
concrete tile and what happens is some
of it's asphalt. There's asphalt also.

1619
02:07:27.560 --> 02:07:30.520
Concrete til are the ones that have
been popular for a long time. They've

1620
02:07:30.560 --> 02:07:34.359
been popular in California. They have
some calcium carbonate something like that in the

1621
02:07:34.399 --> 02:07:39.840
material of the tile, and it
actually absorbs when sun hits it. It

1622
02:07:39.960 --> 02:07:44.479
absorbs the smog out of the air, which is the carbon monoxide is it?

1623
02:07:44.600 --> 02:07:49.079
Or the car stuff? What's that
monoxide and all that? And then

1624
02:07:49.119 --> 02:07:56.479
it turns it into a harmless gas
of nitrogen and what when it rains,

1625
02:07:57.239 --> 02:08:01.760
it sheds onto your soil and it's
good for your that's right. It's you

1626
02:08:01.840 --> 02:08:05.880
know. I've heard about it in
California for the last ten years or more,

1627
02:08:05.199 --> 02:08:09.000
and I thought, we're never going
to see this stuff in Colorado.

1628
02:08:09.079 --> 02:08:13.119
Now they have asphalt now and the
granules do that. Yep. So now

1629
02:08:13.159 --> 02:08:18.359
the granules are eating smog. And
not only that, but there's a certain

1630
02:08:18.399 --> 02:08:22.720
amount of air infiltration on your roof
and are through your roof somehow into your

1631
02:08:22.720 --> 02:08:26.920
house, you know, through vents
and stuff, and it purifies that air.

1632
02:08:28.239 --> 02:08:31.000
So the air in your house is
improved from it to me, And

1633
02:08:31.039 --> 02:08:37.680
it's not apparently it's not more expensive
than regular roof it. Three M is

1634
02:08:37.720 --> 02:08:39.920
the one that makes all of the
granules for all of the different manufacturers,

1635
02:08:41.159 --> 02:08:43.000
and they're the ones that have come
up with this technology eight three M right,

1636
02:08:43.079 --> 02:08:48.520
Yeah, so I'm sure that three
M is charging the manufacturers more for

1637
02:08:48.640 --> 02:08:52.039
those specific granules. I mean,
it just makes sense they can, so

1638
02:08:52.119 --> 02:08:56.600
they would, But I have not
seen the increase in the shingle price for

1639
02:08:56.680 --> 02:09:00.880
those, but we're seeing increases in
shingle prices every three months just for in

1640
02:09:01.000 --> 02:09:03.319
general. Just in spplying that,
yeah, the price of roofing is I

1641
02:09:03.319 --> 02:09:09.159
want to know something. Is this
something that people will get because it's better

1642
02:09:09.199 --> 02:09:13.039
for the environment, Because it doesn't
do anything better for the house. It's

1643
02:09:13.079 --> 02:09:18.079
a roof, it doesn't. And
I think that there's two things that consumers

1644
02:09:18.119 --> 02:09:22.039
are way more interested in, and
the number one being some kind of hail

1645
02:09:22.119 --> 02:09:24.319
resistant or hail proof roof. Yeah. Well, in Colorado, You sure

1646
02:09:24.319 --> 02:09:28.960
as hell are. Yeah, that's
the really important thing. The second thing

1647
02:09:28.039 --> 02:09:31.399
that's really been around forever, we
just haven't paid a lot of attention to

1648
02:09:31.439 --> 02:09:37.800
it is the solar reflectivity. So
that means that the roof just doesn't absorb

1649
02:09:37.840 --> 02:09:41.640
as much heat. The more heat
that that roof absorbs than the hotter the

1650
02:09:41.680 --> 02:09:43.960
house gets, and you know it's
going to make your AC bills higher.

1651
02:09:45.039 --> 02:09:46.920
But if you just put that white
roof on your house, it's going to

1652
02:09:48.000 --> 02:09:50.640
reflect the sun away from it,
and that reduces what we call the heat

1653
02:09:50.640 --> 02:09:54.520
island a factor of the city,
and in general, color is the number

1654
02:09:54.560 --> 02:10:00.119
one factor for absorption of heat absolutely
and so that the government has an ener

1655
02:10:00.119 --> 02:10:03.800
g star rating for these kind of
shingles where it reflects the heat back.

1656
02:10:05.079 --> 02:10:07.279
But in Colorado, I think that
those are way bigger issues. But white

1657
02:10:07.359 --> 02:10:11.239
roots are ugly, so do they
do they have alternative? White roofs are

1658
02:10:11.279 --> 02:10:13.960
ugly, and it's really ugly when
we put these big, huge black panels

1659
02:10:15.039 --> 02:10:16.920
up on the roof. But I
think it's some kind of solar system,

1660
02:10:18.039 --> 02:10:22.239
some kind of status symbol if you
have that giant solar So the solar systems,

1661
02:10:22.600 --> 02:10:26.199
the solar arrays. Of course for
solar systems, then you have the

1662
02:10:26.279 --> 02:10:31.159
roofing which can eat smog, and
you have roofing that can reflect the sun.

1663
02:10:31.800 --> 02:10:37.920
What else in roofing are they going
for? We also have the integrated

1664
02:10:37.960 --> 02:10:41.720
shingles. Tesla is the one that
everybody has heard of for the solar that

1665
02:10:41.000 --> 02:10:48.960
it's solar, the shingles, the
roofing material that it's a photovoltaic that converts

1666
02:10:48.000 --> 02:10:52.880
that sunlight into energy. So when
you install that, do you literally have

1667
02:10:52.960 --> 02:10:56.199
to install and plug each row into
each other? You do? So there's

1668
02:10:56.239 --> 02:11:01.479
different manufacturers of different types. Tesla
is going to be the most popular or

1669
02:11:01.479 --> 02:11:05.079
the most well known, but they're
one of the most difficult to get and

1670
02:11:05.119 --> 02:11:07.760
they're also one of the most expensive. They are they out now? Are

1671
02:11:07.800 --> 02:11:09.640
people using them? Now? There
are? There's one on Bellevue that I

1672
02:11:09.680 --> 02:11:13.600
see when I drive along. Would
you be able to replace panels? Does

1673
02:11:13.640 --> 02:11:18.520
it produce as much electricity as panels? It does, So that's the efficienci

1674
02:11:18.720 --> 02:11:24.199
And also you actually probably better because
you don't have any gaps in it with

1675
02:11:24.279 --> 02:11:28.399
it. With panels you have gaps. It's more uniform looking, so I

1676
02:11:28.399 --> 02:11:33.359
would say in that sense it's better
the entire roof itself creates electricity. But

1677
02:11:33.479 --> 02:11:37.600
the downside is it's so expensive that
roof might be ten times more expense.

1678
02:11:37.720 --> 02:11:41.159
My god. So if you looking
but the regular person would get twould get

1679
02:11:41.199 --> 02:11:46.399
the tax credit, you would thirty
percent. So let's say a thirty percent

1680
02:11:46.479 --> 02:11:50.159
credit on a two hundred thousand dollars
roof, that that'd be sixty grand.

1681
02:11:50.880 --> 02:11:54.239
That's going to take a lot of
people a long time in order to recover

1682
02:11:54.359 --> 02:12:00.359
sixty grand in taxis now Mark would
probably recover it just very quickly. You

1683
02:12:00.399 --> 02:12:03.079
know what, though, if you
get these panels, this is it an

1684
02:12:03.119 --> 02:12:07.199
asphalt type shingle. What does it
look like? So there's different manufacturers that

1685
02:12:07.279 --> 02:12:11.399
make them. What does it look
like? It looks black, just like

1686
02:12:11.439 --> 02:12:15.079
the solar panels themselves, and so
it looks like a roofer. Does it

1687
02:12:15.119 --> 02:12:18.960
look like you have panels. It
looks like you have a patch of black

1688
02:12:18.119 --> 02:12:22.359
shingles in the middle of your other
shingles. So you don't use all of

1689
02:12:22.399 --> 02:12:26.119
them, you just do the middle. That's correct. For there's a manufacturer,

1690
02:12:26.159 --> 02:12:31.640
Certaint that is making the photovolta so
it's not just like an ordinary roof.

1691
02:12:31.680 --> 02:12:33.319
When you look at your roof.
You can see the parts that are

1692
02:12:33.319 --> 02:12:37.199
solarized. You can and this is
this technology has been around for a while.

1693
02:12:39.359 --> 02:12:43.399
Dow Powerhouse shingles. They were popular
about twelve years ago and we were

1694
02:12:43.840 --> 02:12:48.560
one of the only authorized go with
a sure thing Denver's Best roofer Excel Roofing

1695
02:12:48.680 --> 02:12:56.159
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cent until you're content. Time for an

1696
02:12:56.159 --> 02:13:01.239
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1697
02:13:01.359 --> 02:13:05.640
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1698
02:13:05.680 --> 02:13:09.439
to one help. You'll think you're
his only customer when you choose Frank durand

1699
02:13:09.439 --> 02:13:13.880
the real estate Man dot com to
list your home with Remax Alliance three oh

1700
02:13:13.920 --> 02:13:22.039
three nine two zero sixteen twenty two. Hi Tom Martinez here at three oh

1701
02:13:22.039 --> 02:13:26.399
three seven to one three talk seven
one three eight two five five. I

1702
02:13:26.439 --> 02:13:31.239
have a prediction. It's not a
prediction, it's happening. But I have

1703
02:13:31.239 --> 02:13:35.960
an observation. Homes are gonna be
all homes are gonna be made with solar

1704
02:13:37.039 --> 02:13:39.960
someday. On the on the roof, They're gonna have solar windows, They're

1705
02:13:39.960 --> 02:13:43.920
gonna have solar siding. They're gonna
harness every single bit of the sun.

1706
02:13:43.960 --> 02:13:48.119
We can you know what we've been
waiting for on this time? You think

1707
02:13:48.359 --> 02:13:52.479
is the efficiency level? And twenty
five percent has been the magic number,

1708
02:13:52.479 --> 02:13:54.520
and we're real close, if not
there with a number. And pricing,

1709
02:13:54.880 --> 02:14:00.039
you see, pricing on technology is
so ridiculously low for what we get and

1710
02:14:00.039 --> 02:14:03.239
when will that happen in other areas
when the popularity is there. The reason

1711
02:14:03.319 --> 02:14:09.000
technology is so reasonably priced is because
of the demand. Up till now,

1712
02:14:09.079 --> 02:14:13.159
we haven't had a lot of people
clamoring by that when an iPhone's twelve hundred

1713
02:14:13.199 --> 02:14:16.319
bucks, well, it probably costs
one hundred bucks to make, because that

1714
02:14:16.439 --> 02:14:20.960
iPhone, by all practical standards,
would have been a twenty million dollar computer

1715
02:14:22.359 --> 02:14:26.520
taking up four floors of a building. And it's incredibly cheap if you look

1716
02:14:26.560 --> 02:14:30.720
at the technology in the in the
TVs mark, I mean, god,

1717
02:14:30.800 --> 02:14:33.880
do you remember when we were paying
three and four hundred dollars for color TVs

1718
02:14:33.159 --> 02:14:39.239
at monkey Wards and Sears twenty years
ago? And now, I mean what

1719
02:14:39.359 --> 02:14:43.239
you get for the price. We
all have to agree that electronics, not

1720
02:14:43.319 --> 02:14:46.760
electricic I mean, technology has brought
the price down when it's in demand.

1721
02:14:46.880 --> 02:14:52.479
Right. I think things are relatively
expensive, yeah, I mean a phone

1722
02:14:52.600 --> 02:14:54.439
is, well, look what you
get for that price. What I'm saying

1723
02:14:54.479 --> 02:15:01.800
is is that I don't think we've
had the clamoring for energy efficient goods.

1724
02:15:01.960 --> 02:15:05.840
We haven't had the clamoring for recycling, we haven't had the clamoring for energy

1725
02:15:07.119 --> 02:15:11.199
production like we do now. And
I think more and more people call them

1726
02:15:11.199 --> 02:15:13.680
whatever you want, but that's what
they're going for, and the more they

1727
02:15:13.760 --> 02:15:18.079
want it, the more that people
will produce it cheaper. That's right.

1728
02:15:18.199 --> 02:15:20.319
I had this discussion with my dad
one time, and I said, Dad,

1729
02:15:20.680 --> 02:15:24.600
why were houses in the seventies just
not insulated well? And he gave

1730
02:15:24.600 --> 02:15:28.119
me this at shared that I wasn't
expecting at all. He said, energy

1731
02:15:28.199 --> 02:15:33.479
was cheaper than insulation. That's right, and so whatever exactly the most economically

1732
02:15:33.520 --> 02:15:37.079
thing viable. And you don't have
people looking to make things cheaper and better

1733
02:15:37.439 --> 02:15:41.680
when you don't have the audience clamoring
for it, that's right. I mean,

1734
02:15:41.680 --> 02:15:45.640
that's or the customers and the government
incentives thirty percent tax credit. That's

1735
02:15:45.920 --> 02:15:48.239
you know, a game change,
all right. So anyway, thank you

1736
02:15:48.319 --> 02:15:52.359
very much. We uh we are
grinding up this car Friday shared at autotech

1737
02:15:52.399 --> 02:15:56.319
dot com. Doo and forget three
oh three four five five seventy forty two

1738
02:15:56.399 --> 02:16:00.840
and call three all three Martino for
help. Remember three L three six two

1739
02:16:00.920 --> 02:16:01.600
seven eight four six six