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A passionate instigator and dynamic problem solver. Doctor Kevin ross Emery, the host

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of the Doctor Kevin Radio Show.
We'll be taking you outside the box,

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behind the curtain and identifying the load
of bs we are fed every day.

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And now Doctor Kevin, Hello,
Hello, Hello, and welcome to the

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Doctor Kevin Show. Here on Own
Time, where we're changing the world.

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Wait for it, one own the
Times and here on the Doctor Kevin Show.

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As always, we're gonna do a
little hot topic, introduce our guest,

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get some feedback from them, and
then we're going to be off and

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running. I'd like to remind you
this is a live call in show,

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so if you would like to call
in, you may call in and ask

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questions of tonight's guest on myself at
two oh two by seven seven five seven.

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Again that's two o two five seven
zero seven zero five seven. So

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for those of you who may be
joining us for the first time, my

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first question is where the hell have
you been? Why won't you hear earlier?

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Well, you're here now, so
that's all that by It matters.

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So when I talk about a hot
topic, it might be something that is

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warming the cockles of my heart or
has me hot under the collar. We

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never know what's going to be until
it comes out my mouth. Sometimes I

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don't know what it's going to be
until it comes out my us. But

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that's how we roll here on the
Doctor Kevin Show. So you know,

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tonight's hot topic is about double standards. There's a lot of double standards going

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on. You know, we have
somebody who has been indicted. We have

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somebody who I don't know. I
thought they were supposed to wear handcuffs and

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have mugshots. We have somebody that
is having all these things happen to them

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because they were doing things. They
are accused of doing things which basically said

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that they were above the law.
And how are they being treated. They're

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being treated like they're above the law. They're not being treated like anybody else

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who has been accused, especially of
a felony, a serious crime against the

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country. No, they're kind to
be treated like you know, the stuff

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don't stake well, I think it
stakes. I think that every American needs

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to be seen equal in front of
the justice system, which means they get

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treated equal in front of the justice
system. If they get found innocent,

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they're found innocents, if they're found
guilty, they did the crime, you

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pay the time. But this double
standard drives me crazy because we know it's

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all the playing of the game,
and it's highlighting something that's been going on

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for hundreds of years, which we
have a clast system in this country,

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whether we want to admit it or
not. If you are wealthy, you

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can get away with more. If
you are in politics, you get treated

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differently. Excuses are made and you
somehow until you get really dragged down and

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nobody can deny it or will There'll
always be some people to deny it,

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but you know that's their problem.
They need to be treated equally and this

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is not happening in this country.
And this is one of the problems with

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this country is we don't acknowledge what
a double standard, cast like system we

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have. And if we dare point
out that not everybody is being treated equally

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in this country, that maybe that
when we pledge of allegiance where there's liberty

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and justice for all, we're kind
of full of ship because there's not liberty

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and justice for all. We don't
have liberty and justice for all. Who

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are you kidding? Are you black? No, we don't have liberty and

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justice for all. I refused to
say it when I was in school.

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I would say we're striving for liberty
and justice for all, because that's what

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we're doing, but only if we
acknowledge we don't have it. So that's

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my hot under the caller. Also, I just want to make something very

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clear for those of you who go, oh, that's somebody that's woke.

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The opposite of woke is not anti
woke. It's asleep. It's comatoset.

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It's called coma. Okay. It
isn't anti woke, you know, and

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Uncle Freddie, it is asleep blind
to the reality of the country we live

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in, with our heads so far
up our eyes see out our teeth.

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That's what it is. So that
said, that's my hot topic for the

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night. My guest is sitting there, going can I hang up? Now?

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I wasn't prepared for books, but
I know that this is a man

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that craft's words all the time.
I've known this man for a long time.

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I know that there is nothing I
can do that's going to throw him

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off. His determination to tell us
why he's fabulous by his book is fabulous,

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and both are true statements. So
I don't have a problem with that.

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I think we should be loud,
proud and true. When you're fabulous,

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you're fabulous, and this gift is
fabulous. And when you write a

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fabulous book, you should say I
wrote a fabulous book. Shouldn't hide it,

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shouldn't say oh, that's embarrassing,
or you know. I don't want

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to be seen as having a big
head, just specie as having the head

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you have. So Tonight's guest is
Bill Stirling in his new book, Emotional

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Sobriety Solution. The title enough makes
Me want to drink, but I had

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to stay sober. I guess just
based on the title, provides a powerful

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and ground drinking understanding of everyday language, none of which you will ever hear

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on this show. We don't use
everyday language which enables people to interact,

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communicate in a healthy, compassionate,
and productive way. Over the last thirty

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seven years, Bill has been sharing
the keys that unlock the secrets to how

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people thinking, behaving, and beliefs
impact their quality of life. What began

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with his search to understand difficult personal
interactions led to a consulting career that transforms

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personal relationships as well as the companies
and executives who experience his work. I'd

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say, let's send him too,
DC. Put him in Congress in the

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White House. There you go.
That's what can we get a petition going?

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Suddain Bill, Door, Washington,
Suddain Bill, Oh sorry. Bill

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has mastered a unique blend of emotional
and intelligent expertise which accelerates the understanding of

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emotions and language and supports the ability
to communicate effectively. People who work with

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him experience how simple changes in language
dramatically improve every aspect of life. Bill.

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Welcome to the Doctor Kevin Show.
Doctor Chevin, thank you so much

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for the introduction. I feel enthusiastic
inspired to be here. Imagine what it's

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going to be like after you and
I start going back and forth. Man,

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I'm bringing out my tennis racket so
we can hit the ball back and

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forth from each other. Well,
you know, when they're balls involved,

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I'm all about it. So the
first thing you do is you get to

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invite on the hot topic. Please
feel free to disagree with me. Let

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me know if you think that everybody
gets the same shake in the country or

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not home. Actually, I really
appreciate the hot topic of double standards and

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how do we really take a look
at the rule of law and how does

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liberty injustice work. How do we
do safety and fairness and equality back and

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forth with each other as well as
you know, be able to hold the

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standards of this is what our integrity
as a nation looks like. This is

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what the certainty of the rule of
law looks like. And that's and I

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really appreciate the double standard because you
get a chance to doctor Kevin to really

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just slow down and go like,
can we do a better job of recognizing

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how people are using language and making
decisions based on who the person is,

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how much money they have, how
much respect and recognition, how many votes

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they can carry, instead of here's
what the truth looks like, Here's what

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integrity looks like. Here does what
the respect of a nation looks like.

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Here's what respect of law looks like. You know, And and regrettably we

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have a growing curve. It goes
through in regards to the previous president and

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the current upcoming election. We definitely
have to stand for integrity and Stanford truth

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and really fight for it this time. And you know, one of the

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things that I know, you know, Bill, is you know, I've

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one of the things I've been doing
is working for the last thirty three years

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as a relationship catalyst. And this
whole concept of double standards, I'm sure

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has to come up in your book
because communications are fraud with people using language

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that unchecked does set up within the
communication a kind of greater than lesser than

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double standard type of situations. I
mean, it has to be in your

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book. Talk to me about that. Absolutely. One of the biggest challenges

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that I've experienced in writing the book
is to try to simplify what is it,

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what is it going to take to
really create the quality of connection that

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we need to break down the double
standards that are in front of us.

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And one of the first things that
I offer in the book is a simple

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phrase, empathy before problem solving.
So a lot of times when we go

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to problem solving first, we're solving
the wrong thing, and we need to

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get one, two or three lines
of empathy before we start to try and

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to fix something because or otherwise we'll
get stuck into a double standard. We'll

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be solving the wrong thing, will
be down the wrong streets, and meanwhile,

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the answer could be brought to us
if we just stay and listen to

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better and we're more compassionate and empathetics
to each other. Well, I know

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that in my work and times I
work with individuals to try to help them

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actually learn the language of their partner, and we oftentimes don't recognize that each

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person actually has their own unique language
i e. Definition for the words they're

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using, and oftentimes that can cause
some of the problems. Talk to me

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about how that plays out in your
book and in your work. So that's

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a great that's a great example.
For example, many times people will say

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a sentence, this sentence is not
true, but I'm going to say the

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sentence. For example, a trauma
pattern might sound like this, my dad

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abandoned me. I felt abandoned by
my dad. Now there's a problem there,

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because the first problem is the word
abandoned is not a ceiling. It's

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a mental projection of what you think
someone did to you. Gives the power

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to the event, and it gives
power to the other person. It literally

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takes the power away from the speaker. Show a double bind. The word

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abandoned, although it might be a
description, it's not something you can heal

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from the way it's written and spoken, and it's something that you're not that

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you can't move through unless you change
it to I felt sad when my dad

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left the way he did because my
need for connection with him wasn't met.

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I felt helpless because my need for
fairness wasn't met because I didn't have the

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time I needed to spend with him
to see how I could get healing there.

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But the word abandoned is almost like
something that handcuffs us to a label

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diagnosis instead of a language of compassion. So that's a that's just one of

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a miss list of many words and
phrases that I take a part in the

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book so that the reader can be
able to rewrite their traumatic story and write

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an empowering story and set a forward
motion intention or a vision for themselves away

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from their path. So so if
you were to say I felt angry when

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the jackass dump to me, that
would be a healthier statement. That's that

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whenever a label sells up, jackass
is a good way to And so every

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label that I that comes out of
a person's mouth, I chuckle a little

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bit because the way I define a
label is an interesting place to start.

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So if somebody says narcissists, that's
an interesting place to start, or their

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bipolar it's an interesting place to start. It's not the end of the narrative,

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it's the start of the narrative.
So asshole means he didn't meet the

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need for kindness. He didn't meet
the need for physical safety, he didn't

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meet the need for truth or trust, he didn't need the need for integrity.

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Those are good reasons why the world's
asshole is an interesting label. But

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notice, if I talk about my
dad not being an integrity, people will

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deepen with me. If I talk
about how my dad didn't meet my need

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for kindness, people will provide me
comfort and kindness because that's what my dad

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didn't give me. Asshole gives power. Although funniest crap at the beginning,

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and it dispenses a lot of cortisol
and adrenaline, it doesn't help us in

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the healing process. It is a
great way to to start the label and

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diagnose somebody, and it's an interesting
place to start. And the answer is

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what kind of asshole was he?
You know? And he wasn't a respect

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asshole or was he a fairness asshole? What kind was it? So I

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find it very interesting that I said
jackass and you took his asshole, So

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somehow that is a good thing.
Because that's one of my go to words.

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That's right, that's right, that's
a good point. Yeah, Jack

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got this, So that's very very
funny. That's why we have a lot

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of good time. We talked to
it right there. It's you know,

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sometimes it's the gateway and I want
to get your kind of your feedback and

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how you address this in the book. And then I do have to jump

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back to the word empathy, but
we're not going to jump there yet,

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So they're just gonna put a pin
in it, okay, and hopefully it

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doesn't hit either one of us because
we've both been known to be full of

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hot air. So is that you
know, one of the things that I

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that I found powerful is establishing,
initially with anybody, do you need to

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say it the way you need to
say it, or do you need to

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say it the way they need to
hear it? And sometimes the way they

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need to hear it is that work
that you need to do with your inner

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traumatized self so that they can put
the trauma behind them. But that sometimes

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we first of all just need to
say it the way we need to say

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it. Go ahead, say it, get it out, feel good about

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it. Tell me how big Jack
has on me. Great, now let's

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get some real work done. Feel
better. I'm feeling ahead. Yeah,

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yeah, And I really appreciate the
framing that you put on that one,

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because how we need to say it
is the discharge of the emotional load that's

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inside our body. That's called how
we need to say it, how they

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need to hear it is us concentrating
on how much of receptivity would I like

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that person to experience. Do I
want them to receive it or do I

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want to bring them the fire breathing
dragon. Because if I bring them the

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fire breathing dragon, they're just going
to pull defensiveness and withdraw and they're going

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to tap out, or they will
bring criticism and contempt and they're going to

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bring their fire breathing dragon out for
a spin. So so those two things

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are really, really very important.
So if I'm if I want to relieve

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my own cortisol and adrenaline in my
body, it's probably better if I do

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anger with somebody that's safe and as
a close friend, rather than bringing the

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anger to a person and said,
what the person I need to speak to

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is, I'm going to get them
in touch with how they affected my experience

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and the accountable for how they affected
my experience. But also say to them,

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don't go across that line again.
You cross the line. It didn't

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meet my need for integrity and trust. It's going to take me a while

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to rebuild integrity and trust with you. So now we've got a big of

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a challenge between the two of us. Now it's between the two us.

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I just changed a adversarial language into
a language of collaboration and cooperation. It

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just said we need to restore trust
and integrity. I could have hung it

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on them, Hey, you need
to fix it. No, no,

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no, I'll define what integrity and
trust is. I'll make it clear of

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where the the restoration and the repair
is. At the same time, you

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got to come my way. I'm
coming a little bit with your way,

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but I'm also not bringing the blame
and same game into the experience. I'm

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just going we got to fix this. And so that's a That's the wonderful

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thing about the way you just reframed
it, Doctor Kem is fantastic. So

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now so one the response is who
be we cowboy? As Tonto said,

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what do you do? What do
you do? That's a great pushback if

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the pushback in the narrative sounds like
what is the who's the WI in this?

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Then I'm gonna I'm going to getly
follow on the sword and demonstrate how

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to do that so they can be
humble too. I would say it the

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following sentence, So you feel frustrated, you'd like me to take more acountability?

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Is that correct? Now? They
don't know. I just put them

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on the hook for accountability, by
the way, because I pulled the accountability

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out and say, yeah, you
would like me to have some accountability.

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Here's the accountability I like to see. Is that something you can meet?

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And then the person's going rut row, you know. Look, it's like

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the accountability is coming out, and
then you're moving your way out of the

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double standards that the person might be
trying to force you into, and you're

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dragging them into the place of mutuality, equality, mutual respect for you as

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another human being, and you're pulling
them where they need to be for where,

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for where both parties could be acknowledged
as sharing the same type of justice

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or the same type of fairness in
communication. Accountability is a big part of

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that. That's what I would recommend. You know, sometimes you know,

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it can come to the table with
your accountability and a request for them to

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join you in the middle of the
river. But sometimes you have to also

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get an agreement that there's a goal
that something needs to happen. I'm sure.

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Yeah, that whole idea of a
goal is really is important because the

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goal changes to a value or a
need that both people have in common or

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they both would want it, and
then that can that can be helpful.

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You know, sometimes it's hard to
get it, you know, because if

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something really terrible has happened, then
it's it can be really challenging. So

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for example, when I did a
mediation in Slint, Michigan during the water

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crisis, and I came in there
and there's seventy five people in the room,

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there's some angry people in the room, you think, you know,

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and because some people are angry because
the need for fairness wasn't met. Other

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people are angry because the need for
justices it might not be met. Some

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people had it around respect, some
people had it around equality. Why did

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the why did the polluted water go
over here? So again that unsettledness is

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is that we've got to do some
things language wise to go bad things happen,

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but we have the ability to address, clean up, restore to the

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best of our abilities some of these
greater challenges that we're facing now. It's

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interesting you use slip Michigan because I
thought I recently read that that problem still

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hasn't gone away. They are still
in the process of restoration. It would

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have been quicker if federal money was
spent to restore the city, but it

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was not the way I would have
liked it to be. And there has

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been elements of justice that have been
taken place. Some of the elements of

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justice might be not the help to
the level of accountability of the trauma and

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the kind of the lingering problems inside
the city that needs to take place.

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And that's a part of both the
legal system as well as a part of

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our willingness as human beings to step
up and say we're going to right the

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wrong. We're going to fix it. This person made or committee made a

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terrible choice, and the great are
greater. The way we handle these things

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as a nation is you step in
and fix certain things. Mistakes people make

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because of they're limited ability to see
and check in with themselves and say no,

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I'm not desting the water over there
to save money, because it's going

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to pollute and cause a lot of
problems over here. I'm not doing that

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to save money. We have to
figure out a way to pay for this

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that they not save money or not
make this choice, because it's not one

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that's a healthy choice for our city
and our community and those people that are

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involved, you know. And it's
a rulely often. And isn't this just

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another example though, of what we
were talking about earlier, is when double

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standards come in. As long as
my kids get good water and are not

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getting sick, well, your kids
are not as important because of the part

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of town you come from, or
your poverty level, or your race or

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all sorts of things. Yeah,
so true, so true, And we

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can we can do this and and
a micro level like and a medium sized

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level, and we can also do
at a macro level of how do we

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as human beings really fight for you
know, certain standards of ours whereas other

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people are saying, no, this
is my identity. I see my identity

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as this, and I'm willing to
die for that identity. It's like that

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identity that you're going for isn't really
congruent to this up the way things have

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changed. Things have changed, and
people struggle with changed. I mean,

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that's doctor Kevin. That's one of
the hardest things is that our brain is

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wired for safety. It's not wired
for change. It's why for protection.

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It's not wired for growth. It's
more wired for stability rather than creativity.

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It's more wired. It doesn't mean
that creative people don't have an extensive access

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to creativity. Yeah they do.
But it's also there's a part of the

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brain that goes well, once I
learn how to drive, I'm not going

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to change, you know, my
my driving patterns because I wor about it,

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because this is the thing about driving, you know, or any other

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habitual behavior that that and doctor Evan, you really help people with helping them

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through the change and you know the
struggle that people change as they try to

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rewrite their limbic brain and try to
use the front part of the brain to

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rewrite it. You know, it's
kind of like an elephant is the limbic

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brain, and there's a little writer
with the stick on top of it,

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just tapping the brain a little bit
right or a little bit left. And

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you and I have spent time try
to help people transform their habit patterns transform

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the way they see the world.
And that's one of the kind of the

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gifts that you're bringing into the world, as well as the gifts that I

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bring the world regarding language, how
do we speak and think better? So

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I'm gonna ask you a question,
and I know we're going to get to

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break music in any moment, but
I'm going to try to get this question

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out for you to cogitate on on
our break is I think that the the

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the ability to adapt to change is
directly can be directly linked to the ability

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to be fully present. I think
when we are less on autopilot and we

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are more fully present and actually interacting
with the world in a present way,

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that we better train ourselves for big
change because in being actually fully present,

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which most people are not, they
ignore all the little changes. But if

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you're actually taking in the little changes, I think you start to train your

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brain to be more open and resilient
and flexible with big change. And there's

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our music. I'm going to let
you conjucate on that question. We'll be

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00:28:34.759 --> 00:28:45.200
back in a moment with the author
of Emotional Sobriety, Bill Sterley. Conscious

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00:28:45.279 --> 00:28:52.519
Media for Conscious Minds O Times host
your show on IOMFM, the radio network

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00:28:52.599 --> 00:28:56.599
of Home Times Media, one of
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Victor Furman. Join me every Thursday at

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eight pm Eastern on Home Times Radio
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for just one hour, if you
could find a way to get inside each

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other's mind. Welcome mile in my
Shoes. Welcome Mile in my Shoes.

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Shoes. We've all felt left out
and for some that feeling lasts more than

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a moment. We can change that
learn how it belonging begins with us dot

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org. Brought to you by the
ACT Council. Welcome Out in My Shoes.

335
00:30:40.680 --> 00:30:44.039
Hello, Hello, Hello, and
welcome back to the Doctor Kevin Show.

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00:30:44.440 --> 00:30:48.000
I am on today with Bill Sterley. Bill's newest book is called The

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00:30:48.440 --> 00:30:55.440
Emotional Sobriety Solution. Bill, can
you tell us where people can find your

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00:30:55.559 --> 00:31:00.359
book? Thanks for thanks for a
pointing it out, Doctor Kevin. The

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00:31:00.440 --> 00:31:08.480
book can be found on Amazon.
It's The Emotional Sobriety Solution and the We

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00:31:08.640 --> 00:31:17.680
had a wonderful lunch of the book
and within three days we had Just recently

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00:31:17.799 --> 00:31:22.359
we had over six hundred books move
out into the market and it's kind of

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00:31:22.440 --> 00:31:27.160
like we've hit number one on Amazon
over this five day period. It's just

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00:31:27.240 --> 00:31:33.279
so exciting to get this information out
to people so that they can not be

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so overreactive to the emotions that are
sewing up in their bodies and learn how

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to use emotions for what they're meant
for. And that's one of the things

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I cover in the book is what
are our emotions meant for what are what's

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the purpose of our emotions? And
and doctor Kevin, one of the things

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that I really try to get people
to do is to change one small beliefs

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that they have. And the the
small belief is, and it's really very

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difficult to change this one that it's
that there is no such thing as a

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good or bad feeling, that there
is no such thing as a positive or

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negative feeling. We've got to set
that belief aside and replace it with this

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belief. Feelings are only indicators.
So doctor Kevin, if you stub your

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toe, you're going to feel pain
in your toe, and it's because your

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need for comfort is not met.
Pain is necessary for you to protect yourself.

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You need that. If somebody doesn't
meet your need for respect, then

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anger might be the right feeling to
come up in your body or aggravated.

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So the feeling is only the indicator. And to have to have people start

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seeing an experiencing their feelings as indicator. They start becoming more present in the

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moment and they are looking down at
the dashboard of their life, of their

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car, and then when the oil
light comes on, it's like, oh,

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yeah, I do feel tired,
I do need rest. Oh yeah,

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I do feel irritated. I really
needed support from my coworker. This

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idea that feelings are only indicators changes
the way we see empathy. You know,

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to carry somebody else's feelings that's theirs. Being able to contribute to their

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needs can make a big difference.
So I don't know how to sit with

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you, but it actually answers a
little bit of the question that you asked

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me before the break. Okay,
connect those dots, because I have three

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more questions. Okay, let me
connect the dots, so you asked before

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the break. Being more aware,
being more present in a moment allows for

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greater opportunity for us as human beings. If we start seeing feelings as indicators

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to our needs being med and not
being met, then we can start changing

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ourselves from being a numb nice dead
person or a volatile monster person, which

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is currently what's in the environment.
If you haven't noticed that detail, people

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go nice dead person, monster person, nice dead person, monster person,

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nice person, monster person, and
you can watch them go from victrum to

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violent streamer, and it's like,
oh my gosh, and that's a person

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that's not very present and it's not
very engaged. There's just meeting their needs

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at the expense of others. So
that's there's one way to draw those dots

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together. So do you I had
to say, agree or disagree, but

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do you think that there is truth
in the more present person develops better skill

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sets to deal with change. That's
correct, That's that's true. The more

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present you are, you have more
skill set to develop change. And one

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of those doors that is accessible is
how well can I empathize with myself what

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is going on inside me, or
empathize with somebody somebody else that's going on

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inside them, And that becomes a
present moment that integrates the brain, that

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allows us to be greater presence.
Because Kevin, I really dr Kevin,

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I really felt excited and energized because
I knew that you and I are going

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to be able to contribute to your
audience. I knew how much value this

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had. So what's alive in me, what's very present in me, is

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acknowledging and knowing how much you contribute
to your audience when you get on with

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them. And for me to be
able to share the things that I've worked

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on in this book that I've written, it's just it's like my feeling is

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excited and energized, and I'm alive. I'm able to contribute to change because

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I'm more present in this moment.
And you the way you sap up learning

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00:36:42.840 --> 00:36:47.840
and how you support people towards change
lights you up. You know, that's

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that's the wonderful tennis match that we
can have as human beings between each other,

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and that facilitates change. You know, at this point and at our

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00:37:01.519 --> 00:37:08.280
age, Bill, it's probably more
of a croquet match. Just saying no,

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now that is That's what I'm not
going to argue with it at all,

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not even a little bit like that. That't want to run all over

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there from the ball over there?
That way, No, I stayed there

403
00:37:22.760 --> 00:37:30.719
instead of the ball come here,
or I can't be bothered. So anyways,

404
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So I do want to make a
clarification for my audience, because I

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know my audience good from the perspective
of you know, I'm almost eighteen years

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in now with this show. We
often talk about empathy on this show,

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but we talk about it from the
psychic ability of empathy. So every time

408
00:37:51.519 --> 00:37:57.280
you say empathy, a lot of
my listeners are going to think, well,

409
00:37:57.800 --> 00:38:02.039
every time doctor Kevin talks about empathy, he talks about how you don't

410
00:38:02.119 --> 00:38:07.960
want to take on the emotions of
the other person and have them go through

411
00:38:08.079 --> 00:38:13.199
your body as if those emotions were
yours. And again we talk about it

412
00:38:13.559 --> 00:38:19.679
as a psychic EmPATH makes you feel
better by taking the feelings you don't want

413
00:38:19.719 --> 00:38:24.119
to feel and take from you and
energetically puts it through their energy body.

414
00:38:24.559 --> 00:38:30.440
So I need you to give my
audience your definition of empathy because they're sitting

415
00:38:30.559 --> 00:38:32.880
here going no, no, no. Doctor Kevin told us, we don't

416
00:38:32.920 --> 00:38:38.679
want to be having empathy for other
people in an engaged way. We want

417
00:38:38.719 --> 00:38:45.199
to have the understanding. Listen,
I really love your definition, by the

418
00:38:45.239 --> 00:38:52.719
way, I think it's fantastic.
And I'm going to my added piece,

419
00:38:52.960 --> 00:39:02.599
my plus. My contribution is I
like people to use like you're saying,

420
00:39:02.960 --> 00:39:08.599
don't run the don't run an emotion
through your body. Don't use the definition

421
00:39:08.760 --> 00:39:15.920
of putting your feet in somebody else's
shoes. Use a different definition. It's

422
00:39:15.000 --> 00:39:21.840
the ability. Here's my Bill Stirley's
definition. Emphathy only occurs when I'm going

423
00:39:21.920 --> 00:39:24.440
to make it very active right now, the definition is going to be very

424
00:39:24.519 --> 00:39:31.920
active. Emphathy only occurs when a
feeling word feeling word and a need word

425
00:39:32.639 --> 00:39:38.360
are connected and then agreed upon those
that's got it. It's got three pieces

426
00:39:38.440 --> 00:39:45.679
to it. Here's this feeling word
frustrated, Here's this need word support and

427
00:39:46.920 --> 00:39:52.760
is that what was missing? Is
that what you needed? Is that you

428
00:39:52.880 --> 00:39:57.920
needed support? So it'll sound like
because I don't want the I don't want

429
00:39:57.960 --> 00:40:01.320
the feeling of irritated, the air
irritation to go through me, go,

430
00:40:01.519 --> 00:40:08.880
I'm going to proactively energetically guess in
their direction. Listen, I'm noticing to

431
00:40:09.400 --> 00:40:15.800
be feeling irritated and you needed a
different support from me? Is that correct?

432
00:40:15.400 --> 00:40:20.159
Because I don't know. I can't
mind bread necessarily, and even though

433
00:40:20.199 --> 00:40:22.920
I'm pretty good at guessing, I
still want to clarify and get the other

434
00:40:23.039 --> 00:40:30.320
person to be accountable for their upset. You want them to be accountable so

435
00:40:30.480 --> 00:40:35.760
it doesn't run through me. I
to get them to say, yes,

436
00:40:36.440 --> 00:40:40.760
yeah it was support, or no
it was respect, or no it was

437
00:40:40.880 --> 00:40:47.519
theirness. I've got to get them
to own their irritation and their frustration.

438
00:40:47.599 --> 00:40:53.159
I want them to own it,
yeah, because it's closed to the thing.

439
00:40:54.079 --> 00:40:59.639
So first of all, I'm going
to respond to that, and then

440
00:40:59.679 --> 00:41:02.320
I want to make this a teaching
lesson that Bill and I just engaged in

441
00:41:04.000 --> 00:41:13.840
completely spontaneously. So the first part
of this is and when we're using Bill's

442
00:41:13.880 --> 00:41:22.840
definition of empathy a feeling word with
a need word to intellectually connect with the

443
00:41:22.960 --> 00:41:28.760
other person as to the experience we
had in the experience they had. And

444
00:41:29.159 --> 00:41:32.480
in doing that, I call it
we invite them. We invite them to

445
00:41:32.519 --> 00:41:38.159
meet us in the middle of the
river of change. We're changing how we

446
00:41:38.280 --> 00:41:42.880
communicate, and we come together in
that river. And we were in that

447
00:41:43.079 --> 00:41:49.920
river together because each of us feels
like the other person has acknowledged and understood

448
00:41:50.760 --> 00:41:55.760
where we came from without like you
said earlier, shame, blame, fault,

449
00:41:57.079 --> 00:42:02.400
all of that stuff. And so
you know, one of the signature

450
00:42:02.440 --> 00:42:07.559
lines on one of my emails has
my quote, you know change is coming.

451
00:42:07.840 --> 00:42:13.320
You master it or it masters you. Your choice, right, So

452
00:42:13.760 --> 00:42:20.840
the change is non negotiable now.
So and so, first of all,

453
00:42:20.920 --> 00:42:25.000
I want to thank you for your
definition of empathy. And then one of

454
00:42:25.039 --> 00:42:28.679
the things that's so important. I
know that this is important, and I

455
00:42:28.800 --> 00:42:30.559
know that this is in Bill's book, and I know that this is also

456
00:42:30.639 --> 00:42:36.679
something that I've been teaching and working
with for years. Is this whole concept

457
00:42:36.920 --> 00:42:42.800
of different words mean things to different
people. I'm always saying, when I

458
00:42:42.960 --> 00:42:45.639
say this word, I'm going to
define it for you, because I know

459
00:42:45.800 --> 00:42:50.519
that there are ten other definitions out
there and they're not going to work with

460
00:42:50.679 --> 00:42:54.440
what I'm trying to share with you, right, And the teaching moment was

461
00:42:55.480 --> 00:43:00.280
Bill didn't get defensive. He didn't
say what do you mean if I what

462
00:43:00.320 --> 00:43:04.639
are you an idiot? He didn't. He didn't, you know, feel

463
00:43:04.719 --> 00:43:07.920
like he had to. He didn't
feel attacked, and that was clear.

464
00:43:07.039 --> 00:43:10.960
And I was not attacking him,
and I was explaining him, and we

465
00:43:12.079 --> 00:43:16.159
were inviting each other to exchange the
definitions of words, which turned into a

466
00:43:16.320 --> 00:43:22.599
productive, positive communication, which was
a teaching moment to our listeners. This

467
00:43:22.880 --> 00:43:29.360
is what you need to do in
your communications, get people to define words,

468
00:43:29.639 --> 00:43:35.119
to find your own words. Yeah, so thanks for sharing that teaching

469
00:43:35.239 --> 00:43:37.079
moment with me. Go ahead.
Oh my, oh my gosh, it's

470
00:43:37.280 --> 00:43:44.400
it's it's really it's really wonderful because
the thing, doctor Kevin, that you're

471
00:43:44.480 --> 00:43:53.960
catching is that so many times people
don't have the space to allow two different

472
00:43:54.039 --> 00:43:59.960
kinds of definitions, two different kinds
of interpretations to exist at the same time

473
00:44:00.039 --> 00:44:06.239
time. And they fall into the
trap, and it is a trap of

474
00:44:07.400 --> 00:44:14.000
the four horsemen of an apocalypse,
of a communication apocalypse. They fall into

475
00:44:14.079 --> 00:44:19.320
criticism, they fall into this defensiveness, they fall into contempt, they fall

476
00:44:19.400 --> 00:44:24.920
into stonewalling or withdrawing. They fall
into those that their strategy of protection instead

477
00:44:24.960 --> 00:44:30.480
of the change that's right there in
front of you, is walking through and

478
00:44:30.599 --> 00:44:31.760
just colling. I don't know what
do you mean by this word? I

479
00:44:31.880 --> 00:44:35.760
mean this, Oh, I learned
it this way. This is the way

480
00:44:36.000 --> 00:44:38.639
my dad taught it, This is
what my teacher said, this is what

481
00:44:38.760 --> 00:44:45.960
my mentors said. And instead be
open and allow the change, and to

482
00:44:46.079 --> 00:44:53.599
allow initially that two things can exist
at the same time and be collaborative and

483
00:44:53.679 --> 00:45:00.599
cooperative with finding and appreciating each other's
point of view makes a huge different.

484
00:45:01.880 --> 00:45:09.559
And you know, one of the
things I invite people to do when I'm

485
00:45:09.800 --> 00:45:14.559
doing couple's work or trying to do
the you know, my version of the

486
00:45:14.639 --> 00:45:19.559
stuff I do, because we're you
know, on different but parallel tracks.

487
00:45:19.639 --> 00:45:24.280
I mean, we both do that, yes, and is to say,

488
00:45:24.960 --> 00:45:30.079
well, when they say that,
when they give you that definition, what

489
00:45:30.360 --> 00:45:36.639
word would you use for that in
your head? Can you start by substituting

490
00:45:37.119 --> 00:45:40.519
that when they say empathy, you
think, well, that's how I would

491
00:45:40.559 --> 00:45:45.199
define sympathy. Okay, Well if
you can go when they say empathy,

492
00:45:45.440 --> 00:45:50.119
I'm really thinking that they mean sympathy. Not get hung up that your definitions

493
00:45:50.159 --> 00:45:54.000
don't match. But find the definition
that makes the communication work. Because what's

494
00:45:54.039 --> 00:45:59.440
the goal to work? For the
communication to work and be a win win

495
00:45:59.559 --> 00:46:06.320
win situation for all parties involved,
right right, it's a it's a gentle

496
00:46:06.400 --> 00:46:10.760
way of just providing a little bit
of space between the stimulus and the response,

497
00:46:12.840 --> 00:46:20.159
slow down the emotional reaction and move
and start to use curiosity and inquiry

498
00:46:21.239 --> 00:46:29.000
as a way to you know,
be present to the other person's way of

499
00:46:29.159 --> 00:46:32.400
seeing this. And it makes a
big difference. It really really does,

500
00:46:34.840 --> 00:46:37.880
absolutely now. So first of all, so people know, because I have

501
00:46:38.000 --> 00:46:42.239
Bill's book in front of me,
ha ha ha, I could cheat.

502
00:46:45.119 --> 00:46:49.000
Is just so you know. Chapter
twelve is nice dead person wants a person,

503
00:46:49.119 --> 00:46:52.239
a compassionate person. So if you
thought, I really want to know

504
00:46:52.360 --> 00:46:54.880
more about this, well you go
to Amazon dot com and you get yourself

505
00:46:54.920 --> 00:47:00.480
a copity of the Emotional Sobriety Solution. You can turn to chapter twelve and

506
00:47:00.679 --> 00:47:04.679
find out, one am I a
nice dead person? What am I a

507
00:47:04.760 --> 00:47:07.039
monster person? And one am my
compassionate person? And one am my other

508
00:47:07.079 --> 00:47:10.920
person that just has to figure out
whey to hide the body? That's not

509
00:47:12.079 --> 00:47:19.679
the chapter title. Then also chapter
thirteen, which I was going to ask

510
00:47:19.760 --> 00:47:24.360
about and you beat me to it. You must be psychic, the four

511
00:47:24.440 --> 00:47:30.320
Horsemen of the Communication Apocalypse. If
that struck you, if you heard what

512
00:47:30.440 --> 00:47:32.119
he said, and I'm going to
make him repeat those four horsemen a little

513
00:47:32.159 --> 00:47:36.840
more slowly because he kind of threw
it out casually in conversation, with a

514
00:47:36.880 --> 00:47:39.760
whole bunch of other words around it. And I think that this is powerful

515
00:47:39.880 --> 00:47:44.079
enough that I'd like you to stop, slow down and tell us again the

516
00:47:44.199 --> 00:47:46.960
four Horsemen. But that's chapter thirteen. So if you listen to these and

517
00:47:47.039 --> 00:47:51.960
you go, oh my god,
yeah, I need help with those again,

518
00:47:52.519 --> 00:47:55.800
audience, what do you do?
I go to Amazon dot com and

519
00:47:55.920 --> 00:48:02.599
I put it in the Emotional Riety
Solutions might build sturly and I get the

520
00:48:02.679 --> 00:48:07.840
book. There's your answer. See
if that question it wouldn't be so hard.

521
00:48:07.360 --> 00:48:10.960
Bill tell us about the four Horsemen. Well, I appreciate this.

522
00:48:12.920 --> 00:48:21.000
The four Horsemen are criticism. That's
number one defensiveness, two three is contempt,

523
00:48:22.280 --> 00:48:29.199
and fourth is withdrawal. So those
four different horsemen. Those are protective

524
00:48:29.400 --> 00:48:35.159
strategies that people use, but are
also things that make things worse. It

525
00:48:36.199 --> 00:48:40.719
escalates, eventually escalates the conflict.
And inside the book, I've written ways

526
00:48:40.920 --> 00:48:50.159
to diffuse people that use those strategies
in your direction. So if a person

527
00:48:50.280 --> 00:48:55.199
defensively says, well I didn't do
it, that wasn't me, that's not

528
00:48:55.360 --> 00:49:00.360
true. All of those are defensive
statements. So what do you say back?

529
00:49:00.679 --> 00:49:06.679
And inside the book I give examples
about what do you say back when

530
00:49:06.760 --> 00:49:13.880
somebody says the sentence looks impenerritable,
like a defensive sentence or a criticism sentence,

531
00:49:13.960 --> 00:49:16.559
what's wrong with you? What do
you say back? What do you

532
00:49:16.639 --> 00:49:21.639
say back when somebody says it's your
fault? What do you say bad when

533
00:49:21.639 --> 00:49:25.760
they're using criticism? And what do
you say back when nobody when a person

534
00:49:25.840 --> 00:49:30.039
doesn't return your phone call or doesn't
return your email, what do you say

535
00:49:30.159 --> 00:49:34.960
next? And what I do is
I go In the book of here some

536
00:49:35.159 --> 00:49:39.960
examples of things to say and do
in order to loose it up and get

537
00:49:40.000 --> 00:49:45.760
the horseman to calm down and go
away, so the horseman doesn't show up

538
00:49:45.880 --> 00:49:53.960
the same way the the person then
is able to be more peaceful and not

539
00:49:54.119 --> 00:50:00.159
be such a monster person around here. Thank you for elaborating on that.

540
00:50:00.679 --> 00:50:05.880
I know that's going to be helpful
to our audience. In the time we

541
00:50:06.000 --> 00:50:08.840
have left, I have two more
places I want to pull things out of

542
00:50:08.920 --> 00:50:19.760
your book to talk about, and
so I'm gonna I'm gonna start with I

543
00:50:20.000 --> 00:50:24.239
found it very interesting because again here
on the Doctor Kevin Show, and when

544
00:50:24.280 --> 00:50:30.280
we're talking in the in the more
esoteric metaphysical spirit, you know, spiritual

545
00:50:30.360 --> 00:50:37.320
psychic realms, we tend to have
a very different definition definition for empathy.

546
00:50:37.760 --> 00:50:43.679
So when I saw your replacing sympathy
with empathy, and you know, so

547
00:50:43.840 --> 00:50:50.360
of course here we look at we
would look at sympathy as you can.

548
00:50:52.360 --> 00:50:58.280
You can say you can acknowledge that
you're not you know, that you're recognizing

549
00:50:58.400 --> 00:51:01.280
that they feel bad or that they
feel angry, and that you can get

550
00:51:01.400 --> 00:51:06.400
that that's where they are. But
of course with your definitive different definition of

551
00:51:06.519 --> 00:51:12.400
empathy, I am curious if your
definition of sympathy involves it. Some people

552
00:51:12.559 --> 00:51:17.559
use sympathy as a way of condescension
and dismissal. Is that part of it

553
00:51:17.719 --> 00:51:22.119
or do you just have a very
different definition of sympathy. No, I

554
00:51:22.480 --> 00:51:28.440
appreciate that a sympathy can be used
as a get out of jail free card.

555
00:51:29.320 --> 00:51:34.000
It's like, yeah, that thing
happened to me, I know what

556
00:51:34.079 --> 00:51:37.280
you're going through, and I talk
about it a little bit there, and

557
00:51:37.360 --> 00:51:45.199
then I also talk about how to
convert a sympathetic sentence into an empathetic sentence,

558
00:51:45.679 --> 00:51:51.480
and what are some ways to swap
out language so that it creates more

559
00:51:51.599 --> 00:51:59.840
present more connection, allows change to
take place easier because when we sympathy,

560
00:52:00.400 --> 00:52:05.960
sometimes people hijack the promo or the
wounds and say, oh, yeah,

561
00:52:06.039 --> 00:52:09.320
something like happened happened with your dad, same thing happened with my dad,

562
00:52:09.559 --> 00:52:13.280
blah blah blah blah, And now
all of a sudden they're onto their story.

563
00:52:13.880 --> 00:52:16.360
It's like, I'm sorry, did
you not remember that there was a

564
00:52:16.440 --> 00:52:23.440
traumatized person telling you this story?
It was like, and it's it is

565
00:52:23.880 --> 00:52:31.559
a way. Regrettably, we've been
taught to make ourselves comfortable but still come

566
00:52:31.639 --> 00:52:36.960
off as or try to come off
as listening or kind, which we are,

567
00:52:37.559 --> 00:52:45.000
but we didn't know that that language
pattern doesn't serve us fully. It's

568
00:52:45.079 --> 00:52:50.719
not as powerful as a stronger empathetic
sentence. So the answer, short answer

569
00:52:50.800 --> 00:52:55.639
Savan is yes. And the longer
answer is how did we swap out sympathy

570
00:52:55.760 --> 00:53:00.760
sentences with empathy sentence? Well,
and some on sympathy is the calling card

571
00:53:00.920 --> 00:53:07.440
again. You know, we travel
in slightly different worlds. We understand each

572
00:53:07.480 --> 00:53:13.880
other, We've we've never had a
problem understanding each other in what fifteen years

573
00:53:13.960 --> 00:53:20.920
at least, and uh, but
we do travel in different words where different

574
00:53:21.079 --> 00:53:27.000
languages used in different perceptions are about
you know, around in people's concepts,

575
00:53:27.639 --> 00:53:32.480
and you know, for us,
oftentimes, sympathy is the calling card of

576
00:53:32.559 --> 00:53:37.960
an energy leach. Oh yeah,
that's right. Yeah, And I think

577
00:53:37.000 --> 00:53:39.800
that's a good that's a good term. Yep, Yes, it can be

578
00:53:42.119 --> 00:53:47.519
yep that somebody that literally feeds off
you and uses sympathy as their calling card.

579
00:53:50.440 --> 00:53:53.800
And again I was. I was
once in a funeral and the person

580
00:53:53.960 --> 00:53:58.920
that was grieving their husband, somebody
came up and started telling a story about

581
00:53:58.960 --> 00:54:01.679
them grieving their minds, And I
went, how long when did that happen?

582
00:54:01.760 --> 00:54:05.159
Oh? It was fifteen years ago. And I'm like, for gotta

583
00:54:05.199 --> 00:54:07.840
say, once the woman mourned the
us. We come back later if you

584
00:54:07.920 --> 00:54:10.480
want to talk to about your problems
that you know, I was thinking that

585
00:54:10.559 --> 00:54:14.599
in my head. But at the
same time, you know, it's that's

586
00:54:14.760 --> 00:54:17.519
that's an example, Kevin. You
know, the energy leech that you mentioned

587
00:54:19.039 --> 00:54:21.880
is a good label. It's a
good place to start to recognize. Hey,

588
00:54:22.480 --> 00:54:25.880
you know, the compassion and empathetic
to the person you're in front use.

589
00:54:28.159 --> 00:54:31.440
If you have never seen it,
find it on YouTube. It is

590
00:54:31.519 --> 00:54:37.519
a clip out of the first time
Robin Williams was on the Carol Burnett Show,

591
00:54:38.599 --> 00:54:43.519
and there is a skit where she
is a grieving widow and he's just

592
00:54:43.679 --> 00:54:46.719
somebody that like maybe worked in the
office with him, didn't barely know him

593
00:54:46.760 --> 00:54:51.400
or whatever. But he goes in
and he takes over the whole funeral through

594
00:54:51.519 --> 00:54:55.760
keying, using the process of keying, and it is the funniest thing.

595
00:54:55.840 --> 00:55:00.519
And you watch the whole thing seeing
Carol Burnett under the widow thing, trying

596
00:55:00.599 --> 00:55:06.639
not to hysterically laugh because Robert Williams
did that spontaneously. It wasn't part of

597
00:55:06.679 --> 00:55:10.079
the script. Oh god, oh
my god, I can't wait to watch

598
00:55:10.079 --> 00:55:15.360
it. That's fantastic. Yeah,
you're you're you would so appreciate it.

599
00:55:15.840 --> 00:55:17.280
The last thing I'm want to put
out because I know we're almost at the

600
00:55:17.320 --> 00:55:22.280
time, is he also has a
change chapter called facing Shame. To be

601
00:55:22.440 --> 00:55:27.039
respectful, I'm not going to open
up the can of worms too much because

602
00:55:28.000 --> 00:55:30.519
I know at about thirty to forty
five seconds we're going to be going off

603
00:55:30.679 --> 00:55:34.719
air, and I don't want people
to hear half a sentence and be frustrated.

604
00:55:35.159 --> 00:55:37.880
But I know that shame is a
huge thing. It's a huge manipulation

605
00:55:38.039 --> 00:55:42.760
tool. It's a huge patrol tool. He has a chapter on facing change

606
00:55:43.679 --> 00:55:49.280
amazon the Emotional Sobriety Solution Bill.
Thanks for coming to spend too long.

607
00:55:49.480 --> 00:55:52.800
Let's catch up soon, all right, Doctor Kevin, have a great one.

608
00:55:52.880 --> 00:55:55.039
Thank you very much. Bye bye
bye

