Yeah, news need advice, so you don't have in Just sus fast as
we can show. Shooter's gonna help. Come man, this is the Troubleshooter
Show now, Tom Martinez, Welcome, my friends. Welcome to the only
show of It's kind of here to solve problems, answer questions, take your
complaints. In fact, it's card day here. It's a Troubleshooter show.
I got Kevin Colkin in studio with me and we're gonna dive into any issues
you have with cars. But don't forget this show is about getting well,
kind of getting revenge. Is that a way to put it? I mean,
I kind of like saying that harsh. Well, I'll tell you what.
You have a contractor show up and promise to do something, and you
put money down, which you never should do, and they decide not to
show up or do a horrible job. You can get your pound of flesh
here. We'll try to fight for you. We'll go after that bad.
Justice is good, but I still like pound of flesh a little bit.
There is sometimes when the guy ripped you off, and let's say he's a
drug addict or the girl. It doesn't matter whoever rips you off. They
have nothing. They blew your money. There's nothing to get out of them,
but to expose him. Piece of crap they are. I'll put him
in jail. Yeah, that's nice if you could put him in jail,
too bad, You know what I do believe. Do you guys think Denver's
getting better? I'm talking on against criminals right now. I know we're Aurora,
and I believe Denver changed some of the laws on car theft's. For
a while there, you could steal pretty much any car and it would be
a zero bond. No. I think they finally realized they went too far
one direction. They're starting to come back towards the middle. Yes, they
came back. I think they're coming back. I still don't know. I
mean, I honestly, guy, don't know. Kell. I think they're
watching others like Oregon and what they're going through, and I know we try
to copycat all these people and it ends up in a horrible deal. I
do want to say this though, this show three hundred million dollars cash merchandise
exchanges refunds services directly due to this show. So if you do have a
problem with someone out there and it doesn't matter, it doesn't matter where you
are. Our podcast is one of the most downloaded on the iHeart network around
the country. We have people listening in every state. We help everybody out
there. You don't have to be in Colorado. Our reach is strong and
it's vast. Three zero three Martino. We have two lines or one line
open right now. I'll always let you know when the line's there, But
please tell your friends, tell your family. Three zero three Martino works on
and off the air. You can call any time you got a problem in
the middle of the night. Well we're not going to answer the phone,
but you can leave a message and we'll reach back out to you to try
to help bad landlords, bad doctors, bad attorneys. That's something we're getting
more and more calls on. By the way, people not happy with their
attorneys. I bet you ninety percent of it is the same thing with doctors.
It's lack of communication. How were you at communicating? That's Deputy Doc.
By the way, let me for new people out there. We have
deputies at Volunteer Force and then we have lists of experts at referral lists dot
com. Deputy Doc has been with us for years and years. When we
have a problem, we'll assign one of the deputies to it and they reach
out. But prior to volunteering for US, and you also volunteer for AARP.
Yeah, and for AARP you do fraud fighting. Absolutely, say have
a nationwide thing called AARP fraud Helpline. Yeah, that's nice. My dad
did that way back in the day. Now, Deputy Doctough, when you
were a doctor, I want to ask you this. You brought up communication
with attorneys and doctors. How were you didn't most of your staff? Really?
If I go back to when Suzanne had both of our children, or
we had both of our children, she would we would both go to the
appointments. I'm not talking about that, but the communication with the doctor and
Suzanne tell me if I'm wrong on there. The communication with Varma that was
one of the doctors, for example, was pretty much only when you were
in front of the doctor. All the other communications was with the office.
Suzanne. Would you say, that's right? What's up about? Well,
Varma was a lot more personalized than that. I could talk to her directly
all the time back in the day, But I don't know if that's how
she does it now. Hold on, doc, my current primary physician.
For example, the only time I ever talked to him is when I'm in
the office once a year for my physical. So go ahead, where are
you going to say? Well, I think I was a little bit unique.
We had no phone tree. When you called my office. Like with
John Fuller, you got to speak to the reception of the nurse right away,
yep, and actually coping. Yeah. But with John Fuller, a
lot of times you're talking to the attorney right away, right. God,
if it was a medical problem, the receptions to put it right through to
me. I mean, if it was an appointment, obviously I didn't need
to be involved in that, yeah, or any kind of issue, they
would go right to me. So but you think a lot of doctors and
attorneys lack communication. I'll tell you Kopik, who is the main insurance company
gives us SeeMe credits. We have to go to lectures on how to communicate
with patients. That's pretty interesting and how And the big thing is if there
is an issue, if there's a problem, if there's a mistake, how
to tell the patient, how to deal with the patient. You don't hide
it, you don't run away, you talk about it. Yeah, And
that solves a lot of issues. Mark Well, I appreciate that. Doc.
Listen, this hour, by the way, brought to you really quick
Ideal Home Loans. I love these guys. I'm going to tell you something
about them. Even though interest rates, hopefully they're going to start coming down.
But if you have to sell right now, or you have to buy
a house, maybe you're getting transferred, having another kid, maybe you need
to downsize to put some cash in. It doesn't matter if you refi with
them right now to get cash out or if you're moving if interest rates drop,
Listen, I don't know any other company that does this. Brent Ivensting
is a genius and he's looking out for you. If rates drop in the
next two years, they will refi you for free. In other words,
if they refi you at six seven percent right now and rates are down to
two or three percent in a year or two, they're going to refy you
for free, so there is no risk if rates do come down. I
want to give there Actually, I'm just going to give you this out.
Go to Ideal home loans dot com. It's simple as that Ideal Home loans
dot Com. They're doing a great job. I love Brent. He's a
great owner. Now let's jump right to the phone lines. I'm going to
go to a Toyota issue. It is car day, and it's an issue.
Is it with the car? Sky? I love that name, by
the way, Sky? Is it with the dealership or Toyota the manufacturer?
What's the issue? Sky? I see there? Up? Am I hitting
the wrong button? That is a possibility? Hey, Sky, are you
there? I'm here now? Oh hey, go ahead, Sky? What's
going on? I was thinking in the back of my mind, male or
female? I want to tell you where I went because everybody out there and
I said, Sky must have thought that is that? What do you think,
Kevin Reagon? I thought it was a woman. I thought it was
a woman too. Go ahead, Sky, what's going on? So it's
yeah, it's an issue with the car. It's a twenty eighteen cameras Okay?
Did you buy it new slightly used? Okay? And when did you
buy it? Uh? Three years ago? And who'd you buy it from?
I bought it from Epic Park Okay. So what's going on with it
right now? So the issue is actually with the group, Toyota's service department.
So what happened last Christmas. Christmas of twenty twenty two, just over
a year ago, started getting some noise in the front end. So I
took it in. Figured it was the swave bars, because you know I've
I've done there before. It turned out to be the slave bars, and
so I was like, all right, well, let's get a fixed.
I got a warranty. Was it just a little loosey goosey in the turning?
Yeah, it wasn't really even didn't even feel loose. Its just some
clicking noise, you know. Okay, Kevin has had a big deal on
a camera. No, he's talking about the swave bar links. Yeah,
just then itself. Yeah, okay, keep going man, Yeah, yeah,
basically the links. But I guess they're the studs that they wear out
and click anyway, So I had him replace it through my warranty, and
you know, I like them parts, so I requested the parts. You
have to pay a little extra even through the warrants. Understood, keep going.
So this wasn't a manufacturer's warranty, by the way, Sky, this
was a secondary Okay, So what happened? They replaced it. Everything seem
good now, what Yeah, everything's good. Jobs for over a years in
last week, noise came back. I took it to Mountain States this time,
and anyway found out that the sleep bars they put in there were uh
aftermarket, which I requested. All right, so Sky, hold on,
hold on. I think I see where you're going. So basically the issue
is this, You paid extra, requested the OEM parts on the invoice.
Does it show OEM unfortunately they didn't put that in. Does it have a
part number? It does have a part number. Does a part number go
back to an OEM Toyota part No? The part number they put in there
in the part number that's in the invalid is the aftermarket? Are they willing
to do anything now when you talk to them? No? All right,
hold on, hold on, hold on, Sky, I gotta take this
break. That's pretty interesting. The problem is there's no proof here. I
wonder if they admit to it. Then I'm gonna ask Kevin. I want
you to think about this during the break, Kevin, does it really matter
one of the parts. When I think of a swaybar, or a swaybar
links or a lot of undercar parts, I think of Moog, and I
would argue Moog is as good, if not better than OEM. But let's
talk about that and a lot more. Dot Rosiebill. You guys, hold
tight. You're listening to the Troubleshooter show. Go with a sure thing Denver's
best roofer Excel Roofing dot com. You don't pay a cent until you're content.
Time for an insurance checkup free no obligation comparison call Compass Insurance paying too
much your coverage at dozens of insurance companies find out now three O three seven
to seven to one. Help. You'll think you're his only customer when you
choose Frank durand the real estate Man dot com to list your home with Remax
Alliance three oh three nine two zero sixteen twenty two. All right, three
zero three seven one three eight two five five, don't forget to help in
troubleshooter dot com. Frank durand the real estate Man my man. In fact,
our neighbor's trying to sell their house. I hope she's listening right now.
I really like her a lot. She's struggling. I don't know who
she's using as a realtor, but I'm staring at the sign in our cul
de sac every day. I can tell you this how long's that house been
up for sales. SU's at a mark twice. Yeah, it's been up
and down over six months, two times down for I think December. That
realtor is not doing their job, simple as that Frank Duran would have had
that sold. And I bet he can sell it for more money than this
realtor. And I'm going to sit down and have a talk with her because
I'm starting to feel bad for I understand where she's at. They need to
sell the house and it's killing them. But that's why I love Frank Duran.
He sells more homes. Listen to this guys. More homes in one
month than most realtors sell in eighteen months. It's an incredible Amount's other people
out there that say they sell more. But you know what, you'll even
hear the advertisings on this show. They're recorded advertisings. I don't do them,
Tom doesn't do them. But they're lying. I don't know how else
to put it. MLS doesn't lie. Numbers are numbers. Frank durand the
real Estate Man dot com. Please check him out. Frank Duran Holmes dot
com. Now I digress sky. This is a curious one. Kevin,
I want to bring you into this conversation. I'm going to bring Sky back
up. He went to Groove Toyota almost over a year ago, correct,
Skuy. So he goes there and he gets swaybar links done, and just
really quick, very novice, what explain what they do? What do the
links do? There's a swaybar keeps your car from feeling like you're gonna roll
on. Yeah, and the swaybar is held down to the frame by two
bolts basically, then the swat and that's all they are. They're really exactly
what you said. Some of the all have tie rod in looking parts on
him, and some have just bowled. Now he is upset because a year
later and Sky I'd be upset too. How long should new sway bar links
last? Typically if they were installed properly and there wasn't an accident or a
problem with the swell four or five years, I mean fifty sixty seventy.
It depends on the driving and everything, but they certainly not a year.
Yeah. So now, now, Sky, you wanted OEM and you talked
to the service manager when you were there or the advisor, and apparently they
verbally told you no problem. They were going to do that. Plus it's
a Toyota dealer. I said he paid extra for the OEO. Yeah,
but on his receipt it doesn't say that. But did the warranty cover the
entire repair? Did he have a portion of the repair to pay for?
What is that? Sky? Did the warranty pay for the whole thing?
No? So I had a portion to pay for the extra earlien. And
also the main issue as well is they weren't all They weren't just after market.
They were the wrong design. Well, I don't know what that means.
I mean, what what the hell does that mean? And how did
they work for a year if they're the wrong design? And now have a
problem. Okay, So with slaves, the studs or the bolts, either
they either face the same direction or the opposite direction. Requires the ones that
face the opposite direction, the ones they put on there are the wrong design,
face the same direction. Kevin, is that making sense to you?
What he's what he's saying is basically, you'll have them offset or both pointing
in the same direction. You can twist it around. And so would that
be an installation problem? Yeah? Whoever put it on knew better than to
put those on, but you can make them work. They just it's not
the right design. So they probably were the wrong part, the wrong part,
and they'd wear out sooner because they're under stressed. When you talk to
Groove, now, let let's say you're right. Do they even acknowledge they
put on the right the wrong part. No, that's the most egilient.
No acknowledgment, no apology, and no refund. If you look up,
the part number is the correct part. You know what I'm saying. Oh,
so the part number is wrong, the parts wrong, everything's wrong.
Everything's wrong. And I've got everything's documented. Mountain States Toyota that it's the
problem. Uh, they've got an all documented. They've given me the right
part. It sticks now, so I've got the right part. I've got
the right part number that they put on, and I've compared it to their
part number and it's it's different. So yeah, it's all documentary. All
right, let's do this. I would like first let's try to reach over
to Groove. I'm gonna have Suzanne reach out to their service department and see
if we can actually get through to them and get a comment on this.
You got to give her your last name, whatever, the work order number.
In fact, you have the invoice. Actually, i'd like to see
that invoice as well. Do you have a picture of it you could send
us. I would like Kevin to look up the part number. You said
the part numbers on there? Well, he said he went to Mountain States
and they're the ones that told him and showed it. Correct it the other
TODA did. But let's do this guy. Hold on, I want to
see the original invoice that has a part number. I want to make sure
that's the wrong part number. And if it is, there is no reason
we're not going to be able to get groove to get this handled or at
least Reinburshie. I can't imagine. Why would they Did you piss them off
or something? No? I mean I didn't. Every day, as respectful,
I sent them emails that were respectful to saying hey, please contact all
right, I want to when can you send us that invoice? That's the
first thing I want to see. Then I want Kevin to look up that
part number. Okay, I can send us you right now, all right,
hold on, Susanna will give you the information, send it to us.
Hold on, now, the other thing I want to do, Kevin.
When it comes to after market parts, Listen, I said before the
break, there's after market parts that cost just as much as OEM. Sure.
In fact, some of the OEM parts I'm not sure what brands might
be made by Moog for example. No, there is that. There's reboxes
and everything else they call them. And some of the after marks actually improved
the dealer parts. So oh yeah, because they're just designed after If they
find a defect or something that'll make it last longer, they redesign them.
Here's what a lot of people don't realize. Back when I was an automotive,
we had an eighty nine dollars break job. It was basically turned the
rotors in pads. They were NAPA brand cheap pads. So and I'm going
back years, but back then I bought a lot from NAPA. NAPA had
their cheapy cheapy organic they called them. Then they had a semi metallic,
then they had a ceramic, and then inside of those three kinds they had
different levels of quality. So one car might have how many different options for
pads? A ten? Yeah, ten or twelve all through just NAPA line
and maybe some other lines as well. But the reality is back then again,
some of those pads were nine dollars nine bucks for the cheap organic all
the way up to maybe the ceramics back then were forty forty five bucks.
So when we talk after market parts doesn't mean if it could be front end,
it could be an alternator, could be anything. There's a level of
quality that's crazy difference it is. So when you're not using OEM, you
got to make sure you at least use a good one. Sure, So
how do you guys do it? At Sheridan? What do you like?
Would you use NAPA? We use Nappa primarily because of the warranty three year
nationwide. And that's no questions. I mean, it's just you have an
issue, they deal with it. When you do a brake job, Now
do you use Napa's most expensive to put it? You know what depends a
lot of the vehicle. Some of the bigger trucks and stuff. We do
higher end brakes because they just they just tear them up. They just go
through it. Yeah, and then some there's not a lot of options.
There's all the application it goes by car. Yeah, all right, very
cool man. All right, we're gonna look at and we're also going to
put that reced up possibly. If you go to YouTube dot com type in
Troubleshooter Network, you can watch and listen to our live show. We do
a lot of stuff during the brakes too that you can hear us talk about.
We call it a show with it the show, and it truly is.
So check us out. Go to YouTube dot com, type and Troubleshooter
Network. You can watch this live. You can watch almost every show for
the past seven or eight years we've done live in that same fashion. Now
dot has a problem with lost luggage on American airlines. I have been so
lucky. I don't think I've ever had luggage lost. We also have Rosie
as an unemployment issue, an adult with disabilities. And then Bill's got an
auto rate No no, no, no auto restoration transmission. Yeah, it's
shuttle confusing, but we'll get through it. Yeah, we'll get through it.
It's card on the Troubleshooter Show. Hanged tight. Go with a sure
thing Denver's Best roofer Excel roofing dot com. You don't pay a cent until
you're content. Time for an insurance checkup free, no obligation in comparison call
Compass insurance paying too much your coverage at dozens of insurance companies. Find out
now three oh three seven to seven to one help. You'll think you're his
only customer when you choose Frank durand the real estate Man dot Com to list
your home with Remax Alliance three oh three nine two zero sixteen twenty two.
You know they're doing incredible things over there for people at Denver Region semi glue
Tide they also have now. In fact, doctor Joel just told me they
are offering a ure zippetide as well. These are those weight loss drugs that
are remarkable. They're changing people's lives. But the semi glue Tide, I
know this for two hundred and fifty bucks a month. That includes the visit
to them, that includes the medication, that includes whatever. And it doesn't
matter where in Colorado you are. You can call them up, they can
ship it to you, they can do a zoom to show you how to
use it, and do the initial doctor's appointment to get it. It's crazy,
but Denverregion dot com they're changing the way this is going. Other facilities,
other clinics, other doctor's offices. Two thousand dollars plus a month.
These guys two hundred and fifty dollars. I don't know how they do it.
Denverregion dot com, Denver Region dot Com. Now this baggage thing.
So we're working on this right now, kind of behind the scenes. Doc's
gonna get involved. But we do have one line open on on everybody.
You know that three oh three seven one three A two five five been ripped
off. Rosie, We're gonna get you after the break because we're coming up
on it. And same with you, Bill. I promise I'll get you
in order. Then Michael has an issue with a transmission. But I want
to go back to Kevin on the call we got about the Toyota. Did
we get the invoice from Groove And here's what I'm talking about. Grooves soldom
swaybar links or not sway bar Yes, swaybar links. And another dealership says
they install them wrong and they want to believe install them they're wrong, part
wrong parts. Did you look at the invoice? Yes? Does the Groove
invoice have a part number? It has a NAPA part number. Does that
NAPA part number coincide with the vehicle they installed it on. No, it
doesn't they literally the wrong part. Yeah, it goes to Alexis. It
doesn't. It does not pull out for a different part. How in the
hell can these guys not realize that and then either fix it or refund them.
No, the refund is automatic. This is crazy. This is absolutely
nuts. And you're sure you did the Yeah, and we have got to
try to get them on during break. When the break comes up, let's
call Groove up and figure out how they can possibly justify it. If they
don't want to come on the air, I can understand that. So what
I'll do is I'll call after the show and try to make it very clear
that they suck if they literally have no excuse for this. No, they
made a mistake, just stand up texture. But why wouldn't they That's the
part I don't understand. We don't even hear complaints on Groove. Why would
they be so stupid on this? See? This is where I wonder.
I do wonder because I dove into one of these with l Way years and
years ago, and the guy walked in there and started threatening them with a
knife. Yeah, well, okay, the dealership did screw up. He
didn't go in there waving a knife around. He went in there saying stuff
like if you don't do it, I'm gonna come back here and stab you.
I mean, it was crazy, but he of course left that part
out when he called into the show. Consumers leave a lot out. I'd
like to get that consumer back up at the beginning, and we'll start out
with Rosie and Bill, but then we'll go to him and meantime Suzanne will
try to get them on. I want everybody to think about something. Over
the break, Suzanne made a comment to me. Every single day where I
park at this building, you got to understand this building is strange. Out
front, we have a circular driveway. It's one big circle with parking spaces.
It's like a pie. Half of it is handicapped basically, or a
good quarter of it, and then there's a bunch in a row. So
each space is more of a triangle than it is a regular parking space.
So I always back in. I always back in. You're an expert backer
inner, she says, anybody that backs in. Basically, how do you
put it? I just want to be a show off, show off?
Okay, So in general, forget about the round parking lot. I do
back in a lot. Is there any problem with people that back in?
No, I do because I have a beeper on the back. Show you
back in? Yeah, doctor, you back in? No, I pull
into the handicapped spot. Oh that's right, I forgot about that anyhow.
I just she thinks people that backs in ripped you don't have just as fast
as we can. So is gonna help? Come? Is the Troubleshooter Show?
No, Tom Martinez, Welcome, Welcome to the show, the only
show of it's kind. We're here to solve your problems. We're here to
help you. You've been ripped off or taking advantage of. We've recouped over
three hundred million dollars. That is so much money. Three hundred million dollars
in cash and merchandise exchanges, refunds, everything directly due to this show.
There's no other show like this. We get involved in your life. We
try to help you out. We have a list of experts at referral list
dot com that help us out on the show. Every day. One of
them happens to be sitting next to me because it's car day. Share it
in auto Tech, Uncle, Kevin. I'm glad you're here with me.
I'm it's fun. We also do something on the weekends. We share something,
we don't do it together. God, this all sounds kind of weird
that you start out there talking about barbecue. We love barbecue. Yeah,
I love smoking. I love smoking brisket, ribs, anything. It's just
one of my favorite things to do. All right, folks, Listen,
lines are full right now. I'm going to go to one quick one.
Then we're going to go to Rosie and Bill. But we've got a lot
cooking in the hopper. I left a message for the service manager at Groove
Toyota, and I gave him the ro number, the receipt from our caller
last hour. They sold him everything we can see, correct, Kevin.
They put the wrong part number on the swaybar links, and he has it
at a different Toyota dealership right now, and they're telling him the same thing.
They're saying, Hey, you need swaybar links, and here's why,
whoever did these last ones put the wrong part number on the wrong part.
So I just left a message for the service manager. Hopefully I hear back
from him. We don't get a lot of complaints on Groove. I will
be shocked if they don't do anything unless if there is something else going on,
we don't know, all right, So meantime, I'm going to take
Mike, because Mike you called in. I was talking about semi glue,
Tide and Denver Region and I guess you have a question, and Suzanne got
up doctor Joel, who's with Denver Region. Hey, Mike, what's your
question? So? I was recently diagnosed with diabetes too, and I cannot
get my majarro. It's like always sold out because everybody's using it for the
weight loss? Can I use the semi glue tight that this gentleman is selling
and replace of the manjarro because it's a weight loss. I'm not doing it
for weight loss. I'm doing it because I have Type two. But everybody's
doing manjarro because it's a weight loss. Also, you know, Mike,
I'm going to say something that I'm going to bring doctor joelaup. But I'm
gonna I'm gonna tell you right now, no, because they don't prescribe it,
doctor Joel, You guys do not prescribe for diabetes whatsoever. Right,
Okay, So I'm glad you asked that question. Can you hear me?
Yeah, we got you, man, Okay, No, I'm glad you
asked that question because I just had a discussion with our position last week about
that we absolutely can treat patients for diabetes, and so to answer this gentleman
that yeah, we can, and because it's a diabetic drug also, I
mean that's the primary indication for using these drugs, and people use them for
weight loss. Obviously that's our primary focus. But you know, we're we're
we're perfectly capable of handling, uh, the diabetic issues and using this drug
to treat that effectively. What this gentleman's on is Monduro. Monduro's uh,
the actual generic name is turuzetpetize ozembic. The generic name is some magnetize,
So we do offer both. So we could actually prescribe the same medication that's
in Manduro to this gentleman and he wouldn't be experiencing those shortage issues. And
obviously it's a lot less expensive because we're able to provide it from a compounding
pharmacy. That being said, he'll have a conversation with our physician and our
patient coordinator to determine if he wants to perhaps try this some magleotide instead,
or if he would like to continue on the maduro generic, which is the
tir zeppetide. But it's a discussion we can have. He can have with
our physician. Really, our physician will dig down into the uh the numbers
related to his diabetes so that that's going to be controlled properly. But he'll
have a full the full ability to really speak with our team and our physician
and figure out what the best course of action will be for him. But
what the short answer is, yes, we can treat the diabetes with either
drugs. Go ahead, What is the what? What is the cost?
Because right now that's what he's saying. He doesn't know he's got He's got
to figure out. Ahead for one month, is eleven for four pill or
fourpence? My insurance only covers five hundred and fifty for four pence? What
is the cost for four pens? For you guys? If I go that
route, well, hold on, hold on, doctor Joel, am I
crazy? Every pen's different, right? Yeah? Well, let me just
kind of I'm on a two point five. It's it's a little bit different
because of how the dosageing works with the pen versus the you know, what
we order as a vial of the drug. So to kind of convert it
a three month supply. Well, we charged for a three month supply for
the churzeppetide would be uh three seventy five a month, so that would give
you three months of that. If it's the soneglotide, it's two fifty a
month. And what we do is we charge the first two months up front.
You skip a payment on the second month, and then it's uh,
then you say the third month. Yeah, that's as basic as a gat
stock. So Mike really from here you just need to call him. He
just gave you the prices, but they need to actually talk to you figure
out what your A one C or whatever they generally do to figure out your
dosage. But Denver Region seven two zero five eight three sixteen forty eight,
real quick, doc? How effective is it for weight loss? You guys
have been doing this. You were one of the first ones out there doing
it at just low cost of two hundred and fifty bucks a month for weight
loss on the SAMEGA tide, what are you seeing? Are people dropping five
pounds a month? Ten pounds? What are we talking on average? What
is it we're seeing twenty to thirty percent loss in body weight over the course
of about four to six months. That's incredible. It's absolutely incredible, Denver
Regent, doctor Joel, I appreciate you coming on for that question. You're
welcome. Man. That's doctor Joel. He's with Denver Regen. Seven to
zero five eight three, sixteen forty eight. If you've been putting it off,
listen, they'll answer all your questions. It's not a big deal.
You heard those numbers. Thirty forty percent weight. Can you imagine thirty to
forty percent two hundred and fifty dollars a month. Get all the details.
Seven to zero five eight three, sixteen forty eight. Now Bill has as
a question on restoration. Bill, is that right? What's going on?
Man? Hey? Mark? Hey Man, So what's going on? Is?
Are you there? I am here? Go ahead, sir, okay,
thank you. So Mark, here's the situation. Had a restoration started
when I'm nineteen seventy Cutlass World four to two about in twenty two December twenty
two, the guy Henry Keys last year before the summer, and then moved
down to Texas. Hey, Bill, a couple things. Hold on,
let me just kind of start it like this. When did you you brought
a car to this guy. Yes, what's his name or his shop's name?
What is it? LJ? Well? His shop is five Star Auto
Restorations. He used to be in Fountain, Colorado. He sents his move
to Texas. Okay, when did you bring up in the car and what
kind of car was it? Nineteen seventy Cutlass four four to two. So
you bring this Cutlass to him when in twenty two December approximately maybe November?
And what were you having him do a complete restoration? Inside out? Engine?
What? Just mechanical? Just mcan transmissions, suspension? Did you pay
him anything on the I paid as I went. Okay, So where are
we at right now? Let's skip everything till right now? Where are we
at now? Do you have the car back? Oh? Yeah, I've
had the car back? Okay, what's all the problems? The issue is
the transmission. I don't even have five hundred miles on this thing. The
transmission, it's a monster. Transmission has a four year warranty. Monster.
When I talked to him this morning, said they won't even talk to me
because it's the shot that owns the warranty, not me, because I paid
him on credit card. Hold on one second, Hold on one second,
Kevin, have you heard of Monster Transmissions. Yeah? There, but that's
a that's a weird warranty that you have to go through the selling shop.
I mean it's you know, I mean, what good is that? I
have no idea. Yeah, because we do it. I mean, we
have again a nationwide warranty and it's it's you know, it's honored. It's
like on a Jasper engine or something. I think Jasper. The warranty is
with the customer, not with me. That is an odd way it is.
We're taking your word on that part. Bill. So here's what here's
what Monster said this morning. They said this is like they said, this
is like hippa because the warranty five Yeah, that's what that's what she said.
I'm not kidding. She goes, Because the purchase was under five star
restoration. He owns that warranty. He is responsible for advocating for that warranty.
If you have problems, She goes, I can't even talk to you
about this transmission because he's the one who purchased. All right, let's let's
even let's skip buy that for right now. Let's gloss over that. Let's
move on to this part. Then, So when you call this guy up
and you say, I realized he moved. But when you call up whoever
owns five Star Auto Restoration and tell them what's going on, will he not
advocate? He won't even talk to me anymore. That's what I'm there's a
big in between. Okay. Now the in between has to do with the
credit card. It sounds like nope, okay, go ahead. What's the
in between? The in between is when I got the car back, there
were so many issues. And he told me before he left me and in
the keys, hey, I'm good for the warranties on anything that I did.
Great. So I called him up and said, Okay, I've got
some issues. This car's not running right. There's it's leaking oil at the
rear main seal and also on the front it sounds like it's sucking in there
from the manifold gasket. Well, he said, well, I'll come up
and get it. Two months later, he's still not there. I mean,
I probably text him, call him weekly when you're coming with the situation.
I'm coming. I'm coming. I got to come back up there anyway,
YadA, YadA, YadA. Never gotting to come back up So he
never did any of this, so but keep going. Then I took it
to another I was ready to punt because it was getting into the summer and
I had two shows. I wanted to take my car too, So I
take it to another shop. Well, unfortunately this shop, I mean,
he looked at it and he said, okay, you got this, this
and this wre all and he goes he I mean he had a laundry list.
Oh my god, chewing up the serpentine belt. It was leaking from
the rearmained seal. So this guy did a horrible job. Horrible job.
So where is it now? Though? Well I punted on all that,
I just let it go. So I took it to a new restoration guy.
But why so hold on, I got I gotta take this break bill.
Here's what I want to know, though, Why won't he help you
out with monster if you're not worried about all the other issues that happened and
all you really care about at this point, at this point because you're fed
up with them. If the only thing you're worried about is a transmission,
why is the owner so upset with you that he won't advocate for that.
Let's get to that right after this, go with a sure thing Denver's Best
roofer Excel Roofing dot com. You don't pay a cent until you're content.
Time for an insurance checkup free, no obligation. In comparison, call Compass
Insurance paying too much your coverage at dozens of insurance companies. Find out now
three oh three, seven to seven to one help. You'll think you're his
only customer when you choose Frank durand the real estate Man dot com to list
your home with Remax Alliance three oh three nine two zero sixteen twenty two.
All right, three oh three seven one three eight two five five. I'll
let you know when the line's open. But don't forget referral list dot com.
Don't forget to help at troubleshooter dot com. You can reach out anytime
or three h three Martino. That number works on and off the air.
You can call it right now, get through when we're live, or you
can call it. We might answer, might not when the show's not on,
but you can definitely leave a message and we'll get back to you really
quick. I want to go back to this transmission issue real quick. Then
we have something coming up. I just can't believe it. I listened to
this voicemail this morning, and Joe, I promise I got to finish up
with Bill that I'm going to you. But it's a crazy story. I'm
hoping it's not true. I really am hoping it's not true. But Bill,
just just bear with us. I'm gonna get you. I gotta finish
up with Bill though. So Bill, Bill had five star auto restoration dropped
off his nineteen seventy cutlass into December twenty twenty two or back in December twenty
twenty two. He's got a problem with the transmission. We're gonna get past
all the other issues that went on with it, because that's kind of where
you're at. Bill. Correct, that is correct. Oh, good question,
Kevin. What was your total? It was probably about fifteen Okay,
so it's not correct. Yeah, but we don't know everything that we did.
There was other work done. There was a lot of work done,
you know, like a camshaft and okay, well, I don't want to
even go down that road. Here's where I want to go down. Where
did you guys? Why won't he help you with this? It's obvious you
had a lot of other problems that you never you know, took took him.
You never went after him for I realized he left the state. But
there was a lot of problems that he got away with. So why won't
he help you on this one by just making a call? Yes, great
question. So what happened was, at the time that I took it to
the mechanic, I called him up and I said, Hey, I got
all these I haven't had all these repairs done that you did. You told
me you were going to cover if there was an issue, and you were
going to be up here two months ago. You're not here. I just
want to let you know I'm paying for all this. And he goes,
well, I'm done with you. I'm not you let another mechanic touch yourl
touch my car that you worked on. And he hung up on me.
Okay, let me ask you. Okay, I get it, Bill,
I get it. It sounds like he's just a jerk. Let's put it.
Let's just say what he is. He's a jerk. So let me
ask you something else. Man, when you talk to Monster Transmissions, they're
telling you only the shop that ordered it or the person that ordered the tranny
can do any kind of warranty issues on it. If this guy was to
go ahead, you didn't say thathing he was the only one that could do
the warranty. What they said was he has to transfer that warning to me.
He has to initiate. I get it. I get it. He's
got to transfer it, just like you said. But you don't think he's
going to do it. Now? What is the guy's first name? LJ?
So, Susan, I'm going to put Bill on hold. Would you
please try to reach out to LG. LJ? And let's see if he'll
come on. And basically I just want to ask him. I have a
question for Kevin about this. So, Kevin, if you have a warranty
issue and they decide to take it to another shop have it fixed, do
you reimburse that customer or would you have rather had fixed it yourself? Only
if we approve it prior if they just go to another shop and then call
him tell us, then no, we want Well, but hold on,
I don't even think that applies here. But let's find out everything fixed,
is all I'm hearing. Bill? Is that transmission fixed? Oh no,
no, I haven't had a fix yet. Yeah, okay, you need
the warranty transfer right now, Suzanne, I think you're thinking about all the
other stuff the guy apparently did wrong. He's paid out of pocket for okay,
but the transmission you have not all right? Hold on, Suzanne,
grab Lj's number. What, Yeah, grab Lj's number. Let's see if
Ljill come on and talk about it. You might grab Bill's last name so
he knows who we're talking about. And let's see what LJ does. We're
going to exactly do that. We're going to see what he does. Now.
I'm looking at the clock. I gotta break. Listen, Joe.
I'm gonna bring you up real quick. Joe. I promise I got to
take a break. You'll come first up. But here's what it says on
my screen. The Air Force base is holding a gal hostage. Are you
kidding me? What is this? Yes? It is. That's what you're
saying. That is what the gal is saying out it where loudly louder Air
Force Base and downver And how do you know this girl? Well, I'm
over online. She introduced herself on Facebook dating. Okay, and at the
beginning I saw it was a scam. It's a scam, but I'm already.
Yeah, but then my better fight it was I'm not the person the
one time her phone broke down there. Wait wait, wait, Joe,
did you just say you verified it's real? I'm not a nunderd percent sure,
that's what I need. Okay, listen, hold tight, just hold
on. We'll come to you after this doc. I'm with you. I
don't know how this could be possible. I'll say something though. The voice
message Joe left this morning was very disturbing, very disturbing. I think he
believes what he's what he believes it. Let's try to help him out.
I wonder if he's given her any money yet. I wonder what's happened.
And everybody hold on, We're gonna find out. And then Rosie, Bill,
Michael, you guys, hope I too, go with a sure thing
Denver's best rufer Excel roofing dot com. You don't pay a cent until you're
content. Time for an insurance check up free, no obligation. In comparison,
call Compass Insurance, pay too much your coverage at dozens of insurance companies.
Find out now three O three seven to seven to one. Help.
You'll think you're his only customer when you choose Frank durand the real estate man
dot com to list your home with Remax Alliance three oh three nine two zero
sixteen twenty two. All right, three oh three seven one three eight two
five five. We have got a ton going on. We're trying to reach
out to uh, what was our auto restoration j right? L J LJ?
Did we leave a message or try to get voicemail? And I've also
texted the guy Okay, hopefully we hear something back. This guy just needs
to transfer a warranty. If need be, we can get our listeners involved
and maybe pressure this guy. It's not a big deal. The caller's not
asking for any of the labor. He's saying, simply transfer the warranty to
me. That's what Monster Transmission needs this guy to do. And that is
pretty common. Ye, there's some because when you said the uh, you
know jafper, same same thing. The customer has to go online and register
the part to get the warranty. Yeah, so it sounds like a no
brainer, yes, but this guy sounds like he's so pissed. I think
all he really should do. Here's here's what I'm going to tell him if
he calls I don't care if he's mad at the guy. What I think
he should do is transfer it. And then the guy, if he really
wants it done, he signs a release saying it's done and over. You
transfer the warranty. I won't bother you anymore. Then he gives coming out.
Why is he fighting that? Yeah? I mean, then he gets
it. I mean we're going to figure it out. I don't care.
Our reach goes further than Texas. Doesn't cost him anything to transfer the warranty.
Yeah, it doesn't cost him a nickel, nothing. But maybe this
guy did something to him that made him angry. I know, I'm sure.
I'm sure there's something there. We're not we're not missing, yeah,
or we are missing? All right? What is this? What does Bob
with l em want? So? Mark, yesterday a gentleman called in.
I don't know if you remember about getting some estimates on a deck job.
Yeah, and so anyway, I gave the guy Bob's number. Bob is
now supposed to meet him, but Bob has lost his phone number, and
so we're just trying to get the word out because I don't have the guy's
info. God, I have no idea. I don't have the guy's info.
Yeah, So if someone out there is trying to meet up with Bob
with l EM Landscaping, he's on a referral list, Bob, I don't
know what other info to give you. I have no idea what his number
was, Bob, I have no idea what his number is. Man,
So I don't even know how you'd find it. Well, and what's so
bad if he sets an ism or he loved what I had to tell him,
and I was saving his number and hit the glee button. His name
is Jerry. He was looking. He was asking the show, asking Tom
if he ever heard a grand view deck in patio, and Tom said,
no, I haven't, but you should get other estimates. Okay, So
if that guy's listening right now, call Bob with l EM. Bob,
what number are you at right now? Three or three? Five? Nine,
one o four? I'm telling him, I'm old, I mess up,
and if you get the job, I get a percent. At this
point, oh of course, I'll couse you guys to launch. All right,
Bob, that's Bob with l EM. Say it one more time,
Bob. If that guy out there is ready to meet with Bob, he
lost your phone number. He needs to call you, so call him.
All right, pull you guys, three h three six four nine four All
right later Bob three oh three seven one three eight two five five. Now
back to Joe. Hey, Joe, So, first of all, this
has got to be a scam. I guarantee the Air Force base isn't holding
any woman hostage out there. Have you spent any money with this person?
Yes? Up up to eleven thousand? Okay, how did you spend it?
Oh my goodness, Oh my goodness. On the how did this whole
thing start? Uh? She's up to me on my profile on Facebook dating.
Yeah, there's a lot of scam. I'm a lawyer, off,
I've been exposed to a lot just from think me. Hey, Joe,
let me ask you a question. How old are you and how old is
she? Shoot? Thirty years old? I'm fifty nine, Yeah, sixty
nine, sixty nine five nine five to nine five. Okay, so's a
thirty year age gap. Yeah, yes, it's Well, it's a scam.
There's no doubt it's a scam. Where's it sitting right now? You
must know it's a scam by now, Joe, I mean, listen to
get money back through cash app. This person is probably this thirty year old
woman is probably a eighteen year old dude sitting in a call center. Uh
in Jamaica. I mean this could be anywhere. Man, Is it in
Nigeria or Pakistan? Are with you? Okay? So what's the issue?
Now? Hold on though, Doc, here's a problem I don't understand,
Joe. In fact, here's what I want to do. There's one thing
that is making me really wonder about this call. I mean really wonder about
it. You're acknowledging right now that you were scammed, which is so I'm
not looking for money back. I'm ty if I can get get her help
for what to get out of the air Force space loud AIRPK. See,
this is where it doesn't You're saying two different things, Jo, She's not
Doc. I think he knows that. That's where I'm saying. I almost
feel like you're playing me, Joe? Are you playing me? What would
I want to do that? I have no idea why you would want to
do that, I don't know. But here's what I want to do.
Suzanne, do me a favor. By the way, we do have one
line open three oh three seven one three eight two five five. So what
I just heard for the first two minutes of that call and even prior to
going to break and coming back, is Joe knows he was scammed, knows
he's not gonna get his money back. But then he throws in his goal
right now as to what get the woman out of the Air Force base.
So I don't know what to make of that, but I do want to
say something when we come back from break, and I'm not taking a break
right now, but I got to give these two in there, Suzanne,
excuse me some time to get the voicemail he left. What he is saying
now compared to the voicemail, does he cuss on it? I deleted it
already. Oh God, sorry, Bebe. Let's never ever do that,
ever, ever, ever, ever, ever. I delete him as soon
as I listened to him. Yeah, not a good one like that,
I'm gonna say. But I do have the gals picture and phone number sitting
here. You should hear this voicemail. He is so terrified that they're going
to kill her and they won't let her go, completely different than he just
sounded. Do you think it was phone, Jeff? Do you think it
was phony baloney. I think so. I think it's phony blooney. I'll
be honest, Joe, I don't think you're that stupid. I think you're
making this whole thing up. Not if well, okay, you feel stupid.
What would you like us to do? She's not there, she's not
there? What else would you like? Sir? I'd like you to see
if he can help verify and if I'm wrong? I accepted them a right
hold on? Hold on, No, he's right, hold on, he's
got a point. Hold hold on, you got a point man. Let
me call over there, let me get my phone up. Yes, is
this Air Force Base Lowry? Yes? Yes, Can I talk to a
manager please? H okay, Hey, superclonel, Yes, superclonel. I'd
like to ask you something. Joe is on the phone, by the way,
Mark Major with Tom Martinez show. Joe's on the phone and apparently he
thinks you guys are holding a woman hostage. You're not. Okay, thank
you, Joe. I just verified they're not holding anybody hostage. All right,
Thank you, Joe. I appreciate your call. Three oh three seven
one three eight two five five go with a sure thing. Denver's best roofer
Excel roofing dot com. You don't pay a cent until you're content. Time
for an insurance check up free, no obligation comparison call Compass Insurance paying too
much your coverage at dozens of insurance companies find out now three oh three seven
seven one help. You'll think you're his only customer when you choose Frank durand
the real estate Man dot com to list your home with Remax Alliance three oh
three nine two zero sixteen twenty two by three oh three seven one three eight
two five five three oh three Martino. Remember that number works on and off
the air. We've got a lot cooking in the hopper. We're gonna find
out. Hopefully here back from TJ. I keep getting his name wrong,
RJ ljj LJ. I'll remember that one. Hopefully he will transfer that transmission
warranty. Meantime, who should I go to? Suzanne? Who's been holding
along? He's been holding so long? Mark, Rosie, Rosie, Rosie,
what is going on with you? Rosie? Thank you for holding so
long? Yeah, thank you for answering my call, and so I hope
what what I can say is, yeah, go ahead, you know,
helpful. Sure the people are pulling on behalf of So we have a being
here situation going on at the Good Whales Laundry. Rosie, can you can
you get Are you on bluetooth? Can you just go to your handset?
Is that a possibility or no? Yeah? I can please do real quick.
Yeah, just hit the bluetooth button there and if you're driving, pull
over and do it. But yeah, no, I'm not driving. Okay,
thank you for checking. Yeah, tell me when you're ready. Yeah,
it's fine, We'll stick with this. So I know a couple of
things here. One just from what's on the call screener, adult with disability.
And I heard you say a name of a store Goodwill? Is that
correct? Yes, it's called the Fresh Star commercial laundry. They employed the
most adults with disability and no, hold on, let me just ask a
few questions, Rosie. So fresh Start commercial laundry. Yes, and where
is that? This is a the Genital Road, Colorado Springs, Colorado.
And is it a laundry, Matt, what is it? Yeah? So
it's a commercial laundry that takes contracts even from hotels. I got it.
I got it. And there is a lot of people that work there that
are disabled. They are disabled and allow mostly women too that don't speak English.
A lot of elder women in their fifties are they But Rosie, are
they still disabled even though so they don't speak English and they're disabled. They
both they are nons in English, which are older women. And then you
have the American adults with disabilities. Okay, out of curiosity before we get
into the purpose of the call. I don't know this, and I'm sure
you do. Do they make the same hourly as someone that is not disabled,
Yes and no. So they work the few people that I know,
I know about eight of them. They work there from ten years, fifteen
years, eight years. The way they argue that is because they say,
well they how they document and did they end up justifying? Rosie? Maybe
I didn't. I can already tell. I can already tell I probably confused
you in my question. Let me let me try again. Here's what I'm
looking for. I had an uncle. He passed away a long time ago,
but he was handicapped, he was mentally disabled. He worked at a
couple places over the years, through a different pro through different programs, and
what would happen is they would actually not pay whatever the state minimum wage was
they didn't have to pay that he made a lot less money than other people
that worked there, but it was legal because of his situation. Is it
still that same way? It is still the same way. Okay, So
now let's go directly to Fresh Start Commercial Laundry and you know eight people that
work there. What's going on right now? Right now that I personally have
reported the situation on a yearly basis, what is the situation? The situation
is they have a project manager that has been working there for twenty years,
and what goes on on a daily basis is say, for example, you
have a person who is deaf and mute, and she'll yell at that person
and say the meaning words of why such and so is not so Wait a
second, Rosie, what you said is kind of interesting. So you use
an example of someone that's deaf and mute and they're yelling and being verbally abusive,
but they don't even know what's happening, right, That is correct,
But the other people know it's happening. It's almost like they're making fun of
them. Correct. Yes, they bully them most of the time. They
create a hostile situation. They'll make another coworker make fun of them or complain
or you're not going to lunch. Because now have you, Rosie, have
you have you witnessed this firsthand? I have in a few occasions. I
don't work there, but I have gone there to meet with someone who Rosie,
I'm going to put you on hold. Rosie, I'm going to put
you on hold. This is very disturbing to me. Like I said,
I have got somewhat of a personal connection because of my uncle and over the
years him working at I think it was arc thrift store, and there was
some other places. He even worked at a bowling alley. Uh, there
was some stuff there that we really did not like. So I see where
you're going. Everybody, hold tight, Michael and Lauren and Jason, everybody.
I'll promise I'll get to you. Everybody, Hang tight. My name's
Mark Major. This is the Troubleshooter Network. Go with a sure thing Denver's
Best roofer Excel roofing dot com. You don't pay a cent until you're content.
Leave time for an insurance check up free, no obligation. In comparison,
call Compass insurance paying too much your coverage at dozens of insurance companies.
Find out now three all three seven seven to one. Help. You'll think
you're his only customer when you choose Frank durand the real estate Man dot Com
to list your home with Remax Alliance three oh three nine two zero sixteen twenty
two. Yeah, ripped off, bad news, defeated vessel. You don't
have to choose. Came run in just as fast as we can. So
shoot's gonna help. Come man. This is the trouble Shooter Show. No
Tom Martinez, Welcome my friends to the only show of It's gotten. We're
here to solve problems, answer questions, take complaints. It's car Day on
the Troubleshooter Show. You got any car questions, We've got Kevin Calkin.
He's one of our many car experts at referral list dot com. I also
have Deputy Doc by my side, my wife Suzanne. Jeff's on the main
board. We've got two deputies at home. So if you got a problem,
it's a good day to call. I'll tell you when the line's open.
But the numbers I really want you to focus on remembering is three zho
three Martino three zero three Martino. And then you can also remember a help
at troubleshooter dot com. That's how you remember it. That's the number you
spread. You got a neighbor that needs some help because somebody screwed him over
on a fence or some cement guy. You know, I've never trusted an
asphalt guy. Am I wrong in saying that they always seem to be in
the neighborhood working on a project and have extra asphalt. I live out in
Frankdown, so there's a lot of dirt roads and a lot of dirt driveways,
and it's sure enough anytime I see them, they happen to be in
the neighborhood. They just happen to be there. There's so many scams out
there. That's why this show's been going on for forty years, and I
don't see it going anywhere. For this reason. Scams aren't going away Jack.
In fact, they're getting worse. They are, they're getting smarter.
Some of the AI ones. The AI ones are really scary because they make
it sound like it's real. I can pretty much replace Doc with AI.
Now, No, I'm not kidding. It wouldn't be that hard. No,
it would be AU Artificial unintelligence. That was good Doc, all right?
Three three seven one three eight two five five. That's the telephone number.
I do want to tell you about one company, really quick pro Bid
Energy. You can find them on the referral list. What I love about
uh pro bid check this out for about twenty thousand dollars. They can do
a home solar system for you and it includes a battery backup. You're not
going to get a better price like that on a residential service, but you
call them up there and give you a bid most of the time right over
the phone. It's very easy to do. But that includes the battery back
up. They do everything too. They do the sales, the installation.
You're dealing with one company. They also do led lighting and insulation. So
these guys do anything that's really got to do with energy. Probid Energy dot
com, probit energy dot com or call them up eight four four four pro
bid. Let's keep that one at that now. Three oh three seven one
three eight two five to five. Hey Mark, Yes, ma'am, I
need to get back go ahead for Rosie. I've just reached out to Rocky
Mountain eightya and just waiting to hear back. And in the meantime, I
was hoping you could go to line one he's been holding a long time.
I can do that. How quick? Are they pretty good in it?
Pretty good? But if not, I can line it up for next week.
We'll see. We know some great people, Rosie. Let me just
hate Hey, Rosie, I want you to hang on because hopefully we're going
to have one of the head in Colorado of American with disabilities on and they're
very powerful people to be quite frank in a case like this. But we're
really trying to get to the bottom of this, so I want you to
hold on. She knows some people, Rosie does, Susanna. You took
down the name of where they work, Fresh Start laundry service, just because
I already had it. Oh, got a Fresh Start laundry service. And
they're making fun of people. In fact, there's one person there, according
to Rosie, where one of the supervisors is making fun of someone that cannot
talk and cannot hear, so when he's making fun of him, of course
they don't know what's going on, but the other people in the room do.
It just sounds like a very abusive situation, somewhat hard to believe in
today's day an age, but man, we hear it all here. So
We're going to try to figure out the best course of action to help Rosie
out in the people she knows. Meantime, Michael, Michael's got a car
question. Go ahead, Michael, I do, sir. I've got a
ninety six GMC Sierra two hundred and the roughly forty thousand minds. The training
went out, and I was wanting to know is it better to have the
training rebuilt? I don't want to put a whole lot of money into it,
but I know it's going to be expensive. But if I do that,
I'm gonna probably have to replace the whole power train because I'm not going
to invest that kind of money. Or do I just scrap the whole thing?
So well, you said when you say buy a new one, Kevin,
let me ask you something like like Jeff over at KIM or he rebuilds
transmissions, the shell, or what a lot of us refer to as the
core. Yeah, the case the case, if it's not damaged. I
mean, there's really no reason you would ever replace that. No, because
you're just buying a rebuilt that somebody else did. Yeah, the biggest advantage
is time. Yeah, but what you do? No, no, no,
what I'm saying, though, is the outside of the transmission. Here's
what I'm trying to say. Why would anybody buy a brand new transmission transition?
You can't even Okay, So basically he's talking about a rebuilt. He's
talking about a rebuilt. Yeah, and what do you think a rebuilt would
cost for that ninety six era? Well, it depends two or four wheel
drive? Four four, so you probably probably close to two grand for the
transmission plus the install What is the R and R are the remoser? Yeah,
it's six eight hours. I mean you're probably about three grand, so
you're about three thousand. How many miles around the engine? My forty?
Is what he said? Is that a good longevity vehicle or what? Yeah?
I mean, if it's well taken care of, it's is five to
seven? Is the best motor Chever ever made? Is it really? Oh?
Yeah? So half a million possible? Yeah, that's pushing. But
yeah, how much is that motor? You'd probably spend between five and seven
on something like that, so you're you know, you're all in probably about
eight to ten grand. Michael. Does it run well? I mean going
down the road when the transmission worked, does the engine seem like it's in
good shape. The engine seems like it's in good shape. It seems like
it's solid. It's just I'm concerned with that many miles and obviously you know
the year of the vehicle. It's it's about time to go through and change
out the bushing. What do you think all that stuff, Michael, What
do you think if that transmission wasn't broke. Let's look at this in a
different way. If it was not broken, the vehicle was running good before,
just like it was before the transmission went out. However it was just
like that. What do you think you could have sold that vehicle for?
Well, I mean, I've looked at it online, probably about five grand,
five six grand, so and I would say that's probably right. So
let's say let's take the higher number six And it really doesn't matter what number
you're talking about. So if you sold it right now, when it's not
running, what is it worth? Uh? Junk? I've seen people,
Yeah, I've seen people try and get two and three grand out but they
ain't selling. Yeah. Well that's hard. Yeah, see, I don't
yeah, I don't know. That's what I'm asking because all you really got
to do is the math if Kevin, can put a transmission or rebuild in
there with a warranty for three thousand dollars or less, then you have a
vehicle that's worth six grand using the numbers we're talking about. So if you
sold it, you would actually probably if you put the transmission in and put
it up for sale, you might actually end up better than if you got
rid of it right now. So, I mean, that's just a decision
you got to make. How long that engine's gonna last? Kevin, This
sounds crazy, there's no crystal balls. Sure, but if you did.
I remember back in my day, we would send oil out occasionally to Titan.
I think it was called Titan. Yeah, they could do analysis and
different things. Yeah. Yeah, So you drain, you do an oil
change, you basically put some in a tube. Sure, you ship it
off to Titan and they look for stuff. Is that a good with an
engine with over two hundred thousands? Because I can pretty well guarantee they're going
to find metal in the oil because it does have too much. There's no
way to tell what we're talking about. No, it's from here on out,
he's on borrow time. Well, of course, you know he's got
his milet's out of it. It could go another hundred, it could go
another ten. There's just no way of knowing. That's the other way to
look at him, Michael. If you put three thousand dollars into it and
get another forty thousand miles, that was a hell of a good spend exactly.
So I mean, really, man, I don't know. You got
to just do the math. Bro Okay, I just want to get your
opinion. I'm fitting at that point. Yeah, I mean, you know
what, Okay, we get them all the time, and you know,
to replace itself. If you buy something for twenty grand and then you got
to put money into it to get repairs done, I mean, are you
ahead or you know? That's the question customers get in there. I'm a
horrible person to ask that because you never keep cars. I never keep a
car the second before I sell them, not every time, but I sew
them before they go out of bumper to bumper warranty, yep. Because I
don't got to mess with it. And I'll tell you one of the reasons,
Michael. This has nothing to do with you. But I don't want
to sell a car to somebody and they call me up on the radio telling
me he sold me a Leno or something. So I truly do try to
sell cars when they're still under warranty. Plus it's the easiest time to sell
them. Yep. But Michael, Okay, if it was yours, what
would you do? Kevin, let's go right there. If I liked the
truck, I'd put the training in it, you would, yep, All
right, there you go, Bro. And who's the Kimber Transmission? You
say, well, you could check with Jeff. He's very good at it.
Yeah, that's the best place. Yeah. So Kevin's was Sheridan Auto
Tech. So they're both on our referral list. Call up, go to
Shardan Auto Tech dot com or Transmission Denver dot com exactly, and Jeff would
rebuild that. We would replace it. Yeah, So Kevin would buy one
that like from Jasper or somebody that's already rebuilt it and then ship the old
one back to him. Jeff would literally tear yours down and rebuild it.
Yep. Okay, comprende have a good day, bro, appreciate it.
By three oh three seven three talk one line open three oh three seven one
three eight two five five. We're gonna give the Ada people a little more
time. I don't want to get her. We are gonna have one line
open. We just dropped three oh three seven one three eight two five five.
And then Jason and Lauren Uh signed car purchase paperwork and now they don't
have a down payment. That's interesting. We're gonna look at that. And
then John's got an issue with emissions. One line open, three oh three,
Martino, go with a sure thing Denver's best roofer Excel roofing dot com.
You don't pay a cent until you're content than time for an insurance check
up free no obligation comparison call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three, seven to seven to one
help. You'll think you're his only customer when you choose Frank durand the real
estate Man dot com to list your home with Remax Alliance three oh three nine
two zero sixteen twenty two. All right, folks, trail three seven one
three a two five five. I'm gonna jump right back to Rosie. Rosie,
listen, we have what we refer to as an angel in the Ada,
and we are reaching out to her sometimes they can take a day or
two. We're going to get her back on Monday. For you, they've
got power. If if this is really going on at what was it called
again, Fresh Start Laundry Services, Yes, Fresh Star Laundry uh services,
and is managed by a lady named by Yeah, if your allegations are true,
this, this will get handled and we're going to get the right people
involved and for people just joining us. Rosie is basically saying there's disabled mentally
disabled people working there, and she gave one instance of someone that was death
and mute and the supervisor or someone was actually yelling and screaming, which is
kind of like making fun of them because they can't hear or see so or
I'm sorry, I can't I can't hear her talk. So it's kind of
crazy the situation she was describing down there. But Rosie, I wanted to
personally tell you right now, we're gonna look into this. But Suzanne,
when I put you on hold again, is gonna get all your information.
We're gonna get our other person, our angel lined up, and we're gonna
pick up on this come Monday. Okay, I just I gotta have the
right person on this one. Absolutely, yes, because I have reported it
to the DHS. Yeah, listen, we've got I get you, and
I'm glad you did all that, and we'll bring that up monday. But
we have someone that can literally open up an investigation when it comes to if
they're breaking Adults with Disability rules. So let's go there. Make sure hang
on until Suzanne gets all your information, and we'll reach back out to you.
Three oh three seven one three eight two five five. We're gonna have
one line open in a second meantime. Jason, what is going on with
this car purchase? Hi? So I purchased a car last Friday. I
put two thousand dollars down when I signed the papers, and then my boyfriend's
father had gotten a bonus from his job that he deposited the check on Monday,
and the money still is not available. And I was supposed to go
put another three thousand dollars down today when I picked up the car, but
I don't have that money now, and I'm not sure what to do from
here. Well, hold on a second, I'm sorry, I got Jason
up here. Oh you must be Lauren. Yeah, I'm Laura. I
see who's Jason. He's my uncle. I just thought I didn't have anybody
else to call, and he told me to call you. Yeah, I
love this, so hold on. I don't mean I love your situation,
but I kind of get it. So you put two k down and on
the agreement? Did you already sign and buy the car? Yes? I
would like to see a copy of that paper work. But you're supposed to
give three more down today for a total of five thousand dollars down right?
Yes? And what would daycare? When is that money going to be available
Monday? I honestly, I have no idea. I thought it would have
been available by now. Okay, So here's where I want to ask you
a real question, Lauren, And you got to really help me so I
can help you. Is this the kind of deal where possibly your uncle doesn't
want to give you the money at this point? Are you going to have
access to those funds for sure in the next week? There's no reason to
check from his employers. Should take that long. See, that's what I
was thinking. And it's actually my boyfriend's father who's giving me the money.
Okay, but yeah, that's what I was thinking. I was thinking three
to five business days should have been there by now, So I think like
he's kind of just like, and what is your messing with me? Lauren?
What does your boyfriend say about that? Does that even come up?
He's kind of on his dad's side and just told me that, like,
I just need to wait it out. But I feel like I've waited long
enough. And what is the dealership saying? Have you talked to the dealership
saying, hey, this extra three grand I'm having issues with? Yeah?
I did. I messaged them this morning and they said just to keep them
updated. Who is it? But it's Rocky Mountain Eurosport in Parker? Oh
yeah, yeah, yeah, yeah yeah, Suzanne. Aren't they next to
that refrigerator place? I think it used to be TMG Auto and now it's
Rocky Mountain euro Sports. Okay, listen, we don't get any complaints on
them, Lauren. I'm gonna ask you another question. You seem to be
you seem to be reading the room pretty well. Do you want the car?
I really want it and I really need it actually? Okay, So
really it's just coming down to that extra three grand. How much are you
financing? So it's twenty five overall? Twenty five thousand. Kevin do you
have the car? I mean you're driving the car. No. I I
was supposed to go pick it up today, but I can't because they want
the three thousand when I take it up, So it's still sitting at the
dealership. All right, Hold on a second. I am so glad she
said a company that I've heard of. We have never gotten to complain on
him. Now, granted they haven't been around that long, and everything they're
telling her seems right. I think where the problem is, I really do
is is not this stepfather, the uncle, the uncle or the boyfriend.
Yeah, whatever that is is a week and a paycheck. That's that's a
long time. No, it's a paycheck. I mean we're not talking like
a check that has no account number or handwritten stuff unless he's got some funny
stuff on the account. Yeah. I mean, I think he backed out
of the deal and puts her in a position. That's the hardest part.
Here. Here's what I'd like to do. I would like to have Deputy
Dollar. We call him Deputy Dollar for a reason. He's got a kind
of an accounting background. Deputy Dollar, Susanna make sure he gets this.
I would like him to reach out to that dealership and just see what the
bottom line is. Here's really the question I need answered. What is the
bottom line? If she can't come up with another three grand? Where does
that put her? Are they willing to give the two grand back? Can
they get that other three grand finance? Possibly? Maybe at a little higher
interest rate. I don't know. I would like to help her out,
and I think she's getting the run around from the boyfriend's dad. Go with
a sure thing Denver's Best roofer Excel Roofing dot com. You don't pas cent
until you're content. Time for an insurance checkup free no obligation comparison call Compass
Insurance paying too much your coverage at dozens of insurance companies find out now three
O three seven to seven to one help. You'll think you're his only customer
when you choose Frank durand the real estate Man dot com to list your home
with Remax Alliance three oh three nine two zero sixteen twenty two. All right,
folks, real three seven one three eight two five five three oh three
Martino one line open. I promised, I say, when we have one,
we have one. You've been ripped off for taking advantage of call in
right now. It's a good time to call in. Three oh three seven
one, three eight two five five Suzanne, where did we end up there
on that last call? On the last call, yes, which was I'm
Marty. You said dollar good, it's gonna get it. Oh yeah,
I sent it to a dollar. I gave him her phone number. He
was listening to the call, so I didn't even have to explain anything.
Let me tell you something about Joe, the one with the lady being held
hostage. Yes, he called back. Yes, he was a little upset
that you only gave him a minute of time. He's like, look,
I'm just trying to help this lady. I said, you sent me or
he goes. She said, you guys can text her, but she won't
talk. I said, okay, I'll play. I said, I'll text
her and i'll group text you. So I group texted her and this is
what I wrote. Lena, Suzanne, here with the Tom Martino Troubleshooter Show.
Your friend Mohammed reached out to us for help for you to get out
for being held hostage. We are a live radio show. We will not
be giving you any money. We have advised Mohammed not to give you another
dime. If you want to talk on our live radio show for help,
please let me know. Not one word yet. And I put Mohammed in
the text too, so he could see that this is BS. I'm gonna
ask this again. I know, I know what you're saying. We all
know that it's BS, meaning there's no one being held hostage at the Air
Force base down the road. We all know that. But I go air
Force base. I'm going another step. I'm saying Mohammed knows that, and
he's trying to pull one over on Oh, you think he's trying to pull
what? Well, I just sent the group text and I'm letting they call
back. Mark, Why don't you just drop it if that's what he's trying
to do, because he's trying just the same reason. He's trying to pull
one over on us. I think he really would. Y what do you
think he's looking for money? Yeah? Well no, no, no,
no, no, y no, no, no. Mohammed, you think
he's the best, he said. He even said, I'm not asking I
try to get some of the money back. Interesting take, Jeff, what
do you think I think he's I think he's being duped. I think he
thinks it's real. I think it's a fake call. I don't even believe
Mohamed. I think Mohammed is like, I'm going to try to scam these
people on the radio. He's begging me for help. He's like, please
just help her get out, and I said, okay, alt text hermodness.
I think he's been duped. He's silly, believes exactly. That's why
group texted so he could see that, right. I think I just if
I would like the YouTubers to comment, they listen to the whole call,
most of the YouTubers. And what I'm talking about is if you go to
the YouTube, babes, if you go to YouTube and then type in Troubleshooter
Network, you'll see our live show every day and you can go back to
last five, ten years, whatever it is and watch him. But you
can actually hear us during the breaks and other stuff, see different things we're
talking about. But my but I want people that listen to that call.
Do you I think that was a real call? Yes or no? In
fact, maybe during the break I'll put up a poll if I can actually
log in when I'm when Tom's not here and I'm doing the show, solo.
I can't quite multitask as well. Three oh three seven, one,
three, eight, two five five. Now John's been waiting a while.
Hey John, what's going on? Man? Hey, good shoe guys.
And I was listening to the Mission Show yesterday. I was driving across Nebraska.
I got two quick questions on emissions. Number one, I got a
twenty sixteen Ford Fusion I bought new and uh this year eight years the emission
is good. Now I have to get an emissions on it because it's eight
years old. Well, I let my son going to college out in California
have the car while he's going to college. Well, the emissions is coming
up in May. There's no way I can get the car back here to
do it damn emissions on it. So I need some help on how can
I do that? To renew my license plate? And the other thought I
had on that was that was the first question. Number two is you know
how you get the registrations in the May and you can go to King Supers
and Parker and renew your registration. I wonder are they going to require or
do they have any way of doing that? Has anybody done that? Or
you have to show that you had the emissions done, it will register.
Especially if you go through a drive by emissions on your vehicle, it'll say
right on that card, no emissions required. But well, yeah, but
the car's in California technically going to school. But I don't John, John,
I understand fully you're supposed to register in California because you're there for more
than six months. That's it. There's no way to college. And I'll
John, please please please listen, Man, there is no way besides getting
in a mission test on that vehicle in the state of Colorado, that you're
going to get your new registration. It's not going to happen. It's simply
not. What Kevin said is also correct. Once you're in a different place
for a period of time, you're supposed to reregister it. I understand your
kids in college, so you have two things you can do. You bring
the car back here and register it, or register it in California and getting
a missions test out there. Man, Okay, okay, I'm not mad,
Mark, I was just I'm not mad either. You guys are just
what John he calls. Once in a while, John, you bring up
something I want to say real quick. There is times I sit here and
I'll hear Tom do exactly what I just did exactly, and I guess you're
right. But I'm not angry, and I know Tom isn't angry when he
does. Tom does that to us when we talked back, literally does it
to me every single minute, all the time. So but John, you
know what, I appreciate you actually bringing that to my attention. While I
was doing it. I'm just saying, there is no way around it.
It's like I was acting like you were fishing for some other way to do
it, and there's not. Okay. So when I'm saying out loud,
I guess is if you've got a kid away at college and he's going to
be here three or four years, I say away out of state, he
needs the register or she needs a registered car out of state if it has
an emissions things like we have here in Colorado, or like our daughter who
is out of state and she is driving our car with Colorado plates. The
difference is she's in Laramie. She can go right into Ford Collins in an
instant, or come to our house for that matter, down by in Douglas
County. So yeah, that's the only way we renew her tags is she
would come here and we would get the we would get it done. We'd
get the emissions done. Okay, all right, and then the second question
just to make sure I got it right. So that little thing I get
in the mail, and I could used to go to King Supers and Parker
and pay the fee and get my license renewed. Yes, I can't do
that because I'd have to also submit in that little machine. Listen that I
had the emissions done. Listen, this is what Kevin was telling you.
Typically what happens when you can do it at King Supers or online. Now
clear what happens is at some point you drive that car by one of these
roadside setups. It takes a picture of your license plate and calculates your emissions.
Then when they send that postcard out. On the postcard it says missions
admissions not needed because it already did have the test when you drove by.
Yours is not going to have that because your car is in California and hasn't
driven by one of those. Ah. I thought of a workaround though.
Okay, listen, man, I thought of a workaround. You ready for
this? Yeah, everybody, take note, this would work not advocating for
this. Hold on, your missions expert is online one. That's excellent.
We'll go to Mike. That's good, Mike. I appreciate you calling in
and we're gonna get what you have to say about it. But here's what
you could do. John, you ready, I know where you're going.
When you see one of those vans set up on the corner or wherever they
set it up, when you're getting on the highway. You follow me so
far? Yes, you steal the van, you drive it to California and
you reset up everything. Let's and have your kid drive by it. Good
bye, Mark. Then you get the van back before they ever noticed it
was missing. I got a little easier work around. Go ahead, okay,
put the licen place from the car. You need to register on another
car and drive by. Let's ask our mission expert. Hold on, Hey,
Mike, why are you first of all our emission expert? I know
things and I have connections. I like that. Go ahead, what is
your thoughts on this whole thing? He can register the car here in Colorado
by doing an out of state emissions extension from our website. Oh nice,
Okay, test the car in California. Submit that along with the application to
our office and he'll be in contact with our office if there's any problems,
and he should be able to just pay for it and send have the tabs
mailed out there to her. Mike, Dad is I never know? It's
awesome. Out of sitting here for twenty years almost, I have never heard
that before. Look look up this website my DMV dot Colorado dot gov.
My DMV dot Colorado dot gov. Mike, let me ask you something else.
We have had this question. Well, let me let me finish up
with John. John, you got any other questions It looks like you really
have a real answer there. Thank you. No, no, Mark,
I don't, but thank you for your help. You got it man,
And thank Mike's there too. In fact, well, if it wasn't for
me, Mike wouldn't have called. He was trying to keep us from doing
something. Yeah, Mike, Mike, listen, can I hold you over
the break because we have had a discussion multiple times when it comes to emissions
that I really want your input on. Sure, All right, hold on,
I can't wait for this. People that listen to the show a lot.
It's got to do with converters, and it's got to do with Wyoming.
Hold on, John Trish, Mike, you guys wait too, Go
with a sure thing Denver's best rufer excel Roofing dot com. You don't pay
a cent until you're content. Time for an insurance checkup free, no obligation
comparison call Compass Insurance paying too much your coverage at dozens of insurance companies find
out now three O three seven to seven to one. Help. You'll think
you're his only customer when you choose Frank durand the real estate Man dot com
to list your home with Remax Alliance three oh three nine two zero sixteen twenty
two. All right, I'm jumping into this real quick. We have an
emissions expert. I'm not gonna say who he works for, what he does,
or anything. But here's the bottom line, Mike. I make this
argument all the time. If I'm in Texas and someone steals my cat converter
and I get another one out there, even though it's not California missions or
whatever they call it Colorado emissions for that matter, when I get back,
not only will that most likely longes. There's no other problems pass emissions.
There is nothing illegal about me getting a CAT from out of state, because
if there was anybody moving here would be in trouble unless they move from California.
That's right. So no one's checking on catalic converters anymore unless you're trying
to get your car waivered correct not being able to pass the CAT. So
I want to make this time here one would look at the car. Here's
the advice I have given numerous times that I've had people email me going,
no, you're telling them to break the law. They go to get they
go to get a CAT at shared a auto tech for that matter, or
the dealership or wherever they have to have an oem or at least the California
emissions they're two or three thousand dollars. They can drive the Laramie or or
drive somewhere in Wyoming or lots of other states where they're not needed to do
that and get it replaced there for a fraction of the cost, then come
back to Colorado. I'm saying there is nothing illegal about that at all.
Well, it's it's it's kind of a fine line. I ride fine lines.
Baby. If the if the car passes the emissions test, then it's
fine. That's right. That's right, That is absolutely right, Mike.
But yeah, they don't look for the components and only ones that get looked
for components. Are you know what drives me crazy? Mike? Last thing
I'll say. You know, I don't even mind a missions test. I
mean they used to kind of drive me crazy. But it's crazy how Colorado
doesn't have a safety inspection. They could care less if your brakes are metal
to metal or your tires are bald, but they care about the emissions.
What are your thoughts? Yeah, it's You're exactly right. I wish they
would do. It's crazy type of once a year, it's Mike, I
had to go because of the music. Thank you, Mike. Make sure
we have his info. I think we do. But here's the deal,
folks in New Jersey, a lot of places, I think even New York
safety inspection every year. We got a lot coming up, Mike, Steve
Tish, hold tight, go with a sure thing Denver's Best roofer Excel Roofing
dot com. You don't pay a cent until you're contenth time for an insurance
checkup free no obligation. Comparison call Compass insurance paying too much your coverage at
dozens of insurance companies. Find out now three O three seven to seven to
one help. You'll think you're his only customer when you choose Frank durand the
real estate Man dot Com to list your home with Remax Alliance three oh three
nine two zero sixteen twenty two. Ripped off bad news. You need advice
so you don't have come running. Just as fast as we can show the
Shooter's gonna help come. This is the Troubleshooter Show Now, Tom Martinez,
welcome, Welcome to the show. The only and I mean that, the
only show of its kind. We go after the bad guys. That's what
we do. You've been ripped off or taking advantage over? Just need some
help, maybe just a question, Maybe calls before you find yourself ripped off.
The phone number is easy, three oh three Martino. That number works
all the time. Onto the air, Off the air, and then help.
Hlpat Troubleshooter dot Com over three hundred million dollars in cash, merchandise exchanges
refunds directly and I mean that directly due to this show. So if you
do have a question, I'll let you know when a line's open. I
want to talk about Grossman Wellness Center real quick though. In fact, doctor
Terry Grossman was on. I think it was Monday, Monday or Tuesday.
What a great guy. Tom's been going to this guy forever in a day
for two hundred and fifty bucks. Right now, you'll get all your initial
blood work and initial fitness exam and you're going, well, what's that for,
Mark, I'll tell you what it's for. They're going to take that
blood work and they're going to see what you lack. Then they're going to
talk about supplements. They're going to talk about testosterone. They're going to talk
about other prescription drugs that maybe you're on now, or prescription drugs that maybe
you're right for you. It's not through health insurance, So I want you
to understand this. It's kind of like having your own private doctor seriously at
your beck and call pretty much anytime. And like I said, the initial
blood work in exam only two hundred and forty nine dollars. It's a very
very cool deal. Three oh three two three three four two four seven.
Give these guys a call three oh three two three three four two four seven,
or go to Grossman Wellness dot com Grossman Wellness dot com. Now it's
card day. As we know, we've talked a lot of stuff so far.
We're going to talk more on cars. We've got Douglas's got a question,
but Tish has been hanging the longest. Tish, what's going on with
you? Hi? Hello? We have where I live? Hell yes,
tis yes, ma'am. At the condos where I live, big condo complex,
two hundred and forty some units. They are trying to assess the homeowners
for roof damage and gutters and such as. That trim for uh two million,
eight and eighty some dollars. Give me that number again, two million.
What I'll tell you exactly what it is? Well, two million,
eight thousand, Yeah, two million, eight hundred and eighty three dollars and
eighty three Yeah, yeah, a three hundred three million, almost three millions.
So you're looking at about you personally are looking between eleven and twelve grand.
It is. It's eleven because I have one of the larger units.
Well, it's not large. Any imagination? What storm damage? I want
to ask you something, Tiss. There's a few questions here. One storm
damage is it because of a storm from last year? Or is the roof
just really old. No, No, the roof is only like five six
years old at the most. I remember when they put it on. I've
been here since twenty ten. So the roof is fine right now. It
looks fine. My fiance who used to doing a long time. Hey,
Tish, I'm not Tish, Tish, I'm sorry. Hold on, let
me let me just I'm not communicating properly. Let me ask you this.
Okay. They want to assess roughly everybody around eleven thousand. Let's just round
it off to get close to the fair enough, fair enough, we want
to assess everybody out there. What is the assessment for? Is it for
current projects that need to be done, for example, roofing, or is
it because the insurance went up? Their insurance went up and they say they
don't have enough insurance to cover it. Okay, so they want us to
make up difference. So the best thing that's going to happen is a shop
around and get a better deal. Other than that, there's not much I
can tell you. In Colorado, we get this call. Now, we
get this call two or three times every freaking week. Here's what I would
like to do, though, Suzanne. Let's get Brian or Jeremy up with
Compass Insurance. I want to give you exact information on this tiss so I'm
going to put you on hold for a second. Right hold on, We're
going to get one of our insurance experts up. I swear we have gotten
this call three times just this week, four or five times a week before.
It's almost getting impossible to ensure a condominium or a you know, the
condo, not just the un This assessment that for twelve twelve grand it's masney
And if the insurance went up and they're doing the special assessment, Now what
I want to ask Jeremy or Brian at Compass, does that mean next year
it's going to be that high we have another hailstorm? Yeah, it's crazy,
man. God, Someone's got to come up with a better what do
they call it, a better trap, a better mouse trap. But right
now there's no way you can avoid the assessment. I don't think that's what
we're going to talk about, Brian. But I'm more curious of down the
line. But they might be able to get a better deal, but I
don't know. I have no idea, doc. I mean, it just
sucks no matter how you look at it, it sucks. Now, this
is a very curious question, Mike. What is your question? Oh hey,
Mike, Oh oh yeah, I'm got a question about my twenty twenty
three GMTUK. Okay, they put on Star in the darn thing, and
I understand Armstar spies on drivers and then reports to the insurance companies. If
that's true, how do I get on Star off my car? Well,
let's let's take this in two parts. I'm going to go. First of
all, I'm not going to say if it's true or not, because we'll
handle that second. I don't know the answer to that. But first,
how do I get it off my car? Kevin? He can just unplug
the antenna. That's my and I think there's an no Star module. But
how do I get it off? Track down? Your antenna's up on the
top and you unplug the antenna. It's got a non Star antenna off for
it self. But where is it? It's on the roof of the on
the roof of the rig that's up there. Do I have to take that
cover off? You'll have to access a little bit of it. Yeah,
and there's nothing I mean, this sounds crazy, Kevin, but there's nothing
illegal about disabling OnStar in your own vehicle. No. From what I understand,
they don't spy do. They only initiate any kind of tracking when you
initiate a call. So they're not they're not, They're not looking at you.
They got better things to do. Well, well, here's wait wait
wait wait wait wait, I'm reading this right here. This is out of
ABC seven of Chicago. Turns out, GM's on Star service has a smart
driver feature, which tracks driver habits as a way to improve safety. GM
confirmed to the Times that it shares select insights with lexus Nexus and other data
brokers. Hold on. That is insane. Not only are they collecting that
information, they're sharing it on Lexus Nexus. Lexus Nexus is based company.
That's what Lexus Nexus is. They're not the insurance companies, but they collect
the data for the insurance companies. This is remarkable, Mike, I had
no idea, absolutely no idea that it was going on. No idea.
I don't pay on Star or anything. Does that mean I'm not on their
spy network. I wouldn't trust them at all. I think you're still they
wouldn't either. That's why I want to get it off the cart that No,
no, no, this is my This is my opinion of what he
just said means. My opinion is if you smash into a tree, they'll
leave you for dead because you're not paying the ninety nine bucks a year.
But if you fast, accelerate or break, they're going to report you to
Lexus Nexus. To me, that's what it means, even if I'm not
paying anything. I think it's collecting that data. Man. I am telling
you from this article I'm reading. Just look up ABC Chicago on Star.
That's it. Just look it up. They did a full story on it.
I can't watch the actual newscast, but I'm reading the article. It
was uncovered. Hold on, I got to put him on hold. Listen
you you kind of broke this story, but this is insane to me.
The data collection was uncovered by drivers using General Motors on Star service, which
is traditionally used to make an emergency call. The owner of a Chevy Bolt
told The Times he uncovered a two five eight oh I'm sorry, a two
hundred and fifty eight page report on his personal driving habits. After he asked
about more than a twenty percent increase on his insurance. His insurance company to
said, check your Lexus. Next file turns out GM's on Star service has
a smart driving feature. Blah blah blah. Oh my god, that is
crazy, Kevin, that is crazy. No idea, Mike. I had
to put you on hold because I had to read that article. Brother to
me, I there's other people out there. I'm sure know this. I
have never heard this, nor have I ever had on Star. I don't
use it, I don't have it. But now I'm starting to wonder blue
Link, which is on days. I wonder if they do it, well,
why wouldn't they If they could sell the data and make money on it,
they will. Oh my god. You know what, here's one thing
I want to do. I got to talk to hold on. I'm going
to put you on hold, man, Mike, please please hang on if
you can. And then Tish, we're going to go back to that HOA
assessment. And then Douglas has a problem with a rebuilt title. But I
want to go to John Fuller in just a second. I'm gonna let's do
what we have to do real quick. Then we'll go to John Fuller,
and I want to talk to him about something, but I want to ask
him about this data collection too, So make sure John knows I'm going to
keep them a little long. Everybody, hold on, this is crazy.
Go with a sure thing Denver's best roofer Excel Roofing dot com. You don't
pay a cent until you're content. Thank you. Time for an insurance checkup
free, no obligation. In comparison, call Compass Insurance paying too much your
coverage at dozens of insurance companies find out now three all three seven seven to
one. Help. You'll think you're his only customer when you choose Frank durand
the real estate Man dot com to list your home with Remax Alliance three oh
three nine two zero sixteen twenty two. Kay how right three R three seven
one three eight two five five Suzanne, do you know if we were able
to get anybody from Compass on? I would like to uh go back and
talk to her on those HOA assessments. All right? When she comes back
in, have her reach out for someone there. Meantime, I'm gonna let
Kevin pick. Go ahead, Kevin, who do you want to talk to?
They're all automotive, they're all automotive. Uh, doug first one,
Douglas, what's going on? Hey? Good afternoon, Good afternoon, sir,
looking at buying, looking at buying a car down and calling out of
springs, and the issue of a rebuilt title came up. Is that a
good idea? A bad idea? Something I should never do? Kevin?
What do you think? Well, depending on who rebuilt it, you know,
and what kind of damage and so forth, you can have cars that
are salvage because somebody stole the interior. You can have, you know,
hail. Let's take Hale Douglas. If the car you're looking at was due
to hell, that means what happened is it got totaled out because a hail
damage was so bad. So if you really look at it and don't care
if the car is ugly, and I'm just using this for an example,
it still drives as good as it should and still does everything else. It
just had so much hail damage that it wasn't worth repairing, so they totaled
it. But then somebody took it that possibly is a dentless hail guy,
and he bought it salvaged because the insurance company totaled it, and he fixed
it himself because it doesn't cost him any money to do, because that's what
he does for a living Then boom, you have this car that's in great
shape but yet has a rebuilt title. So going to what Kevin was saying,
why does this car have a rebuilt title? Yeah? So they they
did have some sort of severe front end collision and that was repaired by somebody
that's unclear. But I'm wondering, Okay, maybe I can get a little
better beat okay because of this. But am I going to be what kind
of good question? Uh? It's a twenty twenty Honda Passport. Well I
want to get into the insurance aspect in a second, but I want to
ask Kevin something. Back in my day in automotive, if we had something
that possibly had frame damage, we put it up to do an alignment,
something squirrely, funky, nothing we're going to touch. We would send it
to a company called Bare Frame and Axle. They had the ability to actually
bend and twist and do whatever they did. I wasn't in the biz,
don't know. So who would he bring it to these days in order to
check it? I mean, a good body shop will be able to measure
the in a body, okay, because a lot of cars don't have frames
anymore. Oh so, that's probably why bear frame of axle's gone. Yeah,
yeah, likely, Yeah, that's what I would be done on me.
Yeah, that's what I would do. I tend to recommend you stay
away from hard hit cars. They just they're they're never right. Yeap,
I like that. Now the insurance, the insurance aspect, Douglas is kind
of crazy, and once again I was hoping to get Brian or mad On
from Compass, Susanna, are we gonna have any luck on that you think
should be? Okay? So I'm going to ask them Douglas. But if
you buy a car that's been totaled, that means an insurance company has already
paid out one hundred percent value of whatever that car was when it happened.
So when you insure it, it becomes very tricky. You might ensure it
is if your insurance company might charge you like it hasn't been totaled, but
then when you total it in a different accident, they find out it was
totally and you might be getting very little money. But I have an expert
coming on that. We're asking him another question. We're going to ask him
that as well, So hold Titan, we'll do that now. Suggestion for
emissions call. Bill. We had a guy that his son was in California
and his tags are due and he needs an emissions test because it's over eight
years and you wanted to steal the van. And Kevin suggested you steal the
emissions van. No, but we had someone call in one of our angels
and basically said, no, you can go, and he gave the website
out and you can actually fill out kind of a waiver getting a missions test
from Arizona. I'm sorry, California and that would pass. You know what
we should have asked, Mike, he was our expert. We should have
asked if it was a non emission state, what do you do because like
you know, you go to Wyoming, there is no emission. I think
there's only some much you can do. Yeah, there's Yeah, you'd probably
have to bring it back here or steal the truck, like Kevin said,
So, Bill, what's your comment. Well, my daughter she went up
to school out of state and the car came from here. We shipped it
out there. Well, when the emissions would do whatever the heck was going
on, it was like what deck who we supposed to do? So I
checked into it and what they told me to do. Was I think I
think Colorado told me to do is just go to the state that you're at
and getting the emission there and send that in. But that became a headache.
So all I did was I signed the call over to her and she
resisted in her name where she was at. Okay, that's not a bad
way to do it. But in California, Man, he'd end up paying
the sales tax. That the problem, Bill is, where he is California,
just to transfer that vehicle to his kid, they're going to end up
paying sales tax on it. If there is a ten year warranty on that
vehicle. I don't think there would have been, But if there was,
like Conde, the second you transfer it, you lose that ten youre warranty,
even if you're transferring it to a family friend. But I appreciate that
info. Bill. If she wasn't in California, actually that could work out
funny enough. If she was, like in South Dakota or Montana, there
would be no sales tax. You pay a one time registration. I believe
that's correct at least for some states. All right, let's take a quick
break. Hopefully we can get Brian up. We've got two questions for him,
and then Compass available soon. Compass. We have two for Compass,
and then we got an issue with a rebuild transmission. We'll check into that.
One line open three oh three Martino, go with a sure thing Denver's
best roofer Excel Roofing dot com. You don't pay a cent until you're content
than time for an insurance check up free, no obligation comparison call Compass Insurance
paying too much your coverage at dozens of insurance companies find out now three oh
three, seven to seven to one help. You'll think you're his only customer
when you choose Frank durand the real estate Man dot com to list your home
with Remax Alliance. Three oh three nine two zero sixteen twenty two. All
right, three O three seven one three A two five five, Hey,
little bit of house cleaning here one help it troubleshooter dot com. I mean
to tell your friends, tell your neighbors. We'll get back to you.
You can email us help at troubleshooter dot com and we will return your call
or reach out to you, try to help you. Maybe you're looking for
a referral. Maybe you've got an issue, it doesn't matter. Same with
three oh three Martino. You can call that number anytime on or off the
air, like right now you'll get well, there's no lines open, but
right now, if you dial three oh three Martino and there was, you
would get right through to the show. And if you don't, you can
leave a voicemail anytime of day and we'll call you back and try to help
you. And then the third thing, I really want to talk about our
YouTube for a second. You've got to understand during the breaks when we go
to commercials, besides the live spots we do, we have a lot of
discussions. Some of them are fun, some of them are serious. You
hear a lot of inside information. It's a great way to listen to the
show, it really is, or at least watch the show while you're listening
on k HOW or krd O or however you're listening, or of course on
the iHeart app. That's another great way. Anyhow, Hey, can I
ask ung? You go to YouTube dot com YouTube dot com and type in
Troubleshooter Network and you'll find us. We have archive shows there for the past
five or ten years whatever it's been. YouTube dot com type in Troubleshooter Network
two words, you'll find us and you can watch this live every day.
In fact, to me a favor, hit the like button and then whenever
we go live, it'll pop up on your phone. Go ahead, Hey,
can I ask the YouTube on something? Of course, when I'm scrolling
through YouTube with some other thing on my phone, I get all of these
ads for solitaire games that they say, no ads, no money, and
they will pay you. Does anybody know what the catch is? I have
no clue. That's why I'm asking our audience, just like just like you,
I know there's a catch somewhere. Yeah, call back on Monday and
let me know anybody who understands what the catch is. Yeah, there has
to be a catch. There are probably charging somehow who knows. Man,
Well, you see the ads all the time. You can win, you
know, a thousand dollars sitting yeah, whatever, sitting at home doing nothing.
Of course, I'd like to meet the one person that has. Now
we have our expert, the owner of Compass Insurance, Brian Burns. Brian,
thanks for coming on, man. A couple questions. I want to
start with the most recent. Douglas is looking at buying what kind of vehicle
again? Was it Douglas? It was a what that was a twenty twenty
Honda Passport. So he's looking at the twenty twenty Honda Passport. Apparently the
dealer trying to sell it to him. It has front end, front end
damage so severe that someone rebuilt it. It's got a rebuild title. So
throw out whether he should have buy it or not. I could care less,
but talk about insurance when it comes to something with a rebuild title.
If he buys this for twenty thousand dollars and he wrecks it, are they
going to give him the value of the twenty thousand dollars or whatever the value
is at the time of the accident. But with the rebuilt title, it
could be a lot less explained. Please, Well, yeah, a rebuilt
title does get it to where you can actually ensure it again. And that's
exactly what the last us for If this car had been totaled, or if
it was a salvage title, the only way to get collision and comprehensive on
it again is to have a rebuilt title. And once it's rebuilt, they've
agreed to ensure it for the actual cash value. Of the vehicle, which
they're not going to depreciate based off of the fact that it was in an
accident before. That's very interesting. So if he chose to go forward with
this, because it's not a salvage, it has been rebuilt, and I
guess if he bought one that salvaged, he could actually go through the rebuilding
process, have CSP actually sign off on it, and then rebrand the title
again. But in this case, if he bought it and let's say one
that was never in an accident, clean car facts, same miles, it
would be the same value. What you're saying, there really is no depreciation
at all. No, I mean, there's diminished value that you know you
can get with this kind of thing, but that's not that's not an issue
when you're insuring it for your own insurance because value is not even a factor
in it. So if they have agreed to ensure it, they're not charging
him, you know, less because it's worth less or whatever. At that
point, once they've decided to ensure it, they are now on the hook
to pay whatever the actual cash value is for that vehicle, you know,
to get another vehicle of like quality. So Douglas that's actually great news.
I was a little I was I was thinking the wrong things on that.
But I want to throw this out to you though, Douglas. If you
can find another twenty twenty that has not been into an accident like that in
the same condition, I would definitely get the one that does not have a
rebuilt title, because no matter what assurance society, it's going to be much
harder to sell that vehicle when you finally go to liquidate it. Yep.
Yeah, and that's our that's our con And really the reason for the call
is now. Of course this dealer, did they tell you at the last
minute. No, they were pretty up front of okay, good. They
said that most of their stock is a rebuilt and that's how they get the
lower price. Sure, a lot of places doing what's the dealership called it,
called auto savvy. They have good reviews online. Is it up North?
There's it's one in the Springs, I think windsor Yeah. How much
are you going with Salvis hold On? I want to say this about this
place. They've been around a while, and he's right. The reviews are
great years ago, not even years ago. With in the past three hundred
and sixty five days. I talked to a manager over there on a call
and it wasn't a complaint. It was more or less trying to understand their
business after a call, and sure enough, that's what they do. They
specialize and they're pretty damn good man. So I want to say something.
I am comfortable, Douglas, if you're getting the value. So in other
words, if that vehicle that had a regular title sells for twenty four and
you're getting a four thousand dollars discount, I don't see any issue when you're
buying it from that company. They rebuild them properly, they get them signed
off by CSP, and we have never had a complaint on them besides an
inquiry like you're doing well. That's good to hear. That's that's exactly why
I called. It's just to see is this something that I'm getting. What
I would do is see what you got to see what they're selling for,
like on carfac or not Carfax, CarMax, any of these other places.
See what they're asking for the vehicle. If you're saving let's say I don't
know twenty percent, twenty five percent, I would say it's probably worth it
because when you go to sell it. That's when you're going to have to
absorb it back if someone's paying attention. Okay, well, all right,
man, appreciate you got to thank you, Douglas. I appreciate it.
Now, Brian Burns, I'm going to tish Tish is the same call we
have had three times this week so far, Brian, in a bunch of
times last week. Here's the deal. Her HOA is hitting the community,
the condo community, with roughly a nine to eleven thousand dollars per person assessment.
It's a big complex, two hundred and forty people. They're saying the
insurance costs a lot more. What are your thoughts on it? Man,
I'm going to just let you talk, okay, So let me just make
sure I understand this assessment that is being sent you is because the insurance went
up and cost or there was a claim. There was a yeah, they
did a claim, but their insurance went up and they said they couldn't afford
it, and so they're assessing us the homeowners with pay Hey, Brian,
I'm going to interrupt because I don't like how she answered, and I asked
her this question directly. This is a very important question. Tish. The
assessment we're talking about right now, is it going to be used to fix
stuff or just for insurance? Now it's to fix the roofs. Okay,
that's that's not what you said last time. So hold on, let me
take this break, and then I promise I'll bring you and Brian back up
and we'll get it figured out. Hold tight, John, we are not
going to forget about you. One line open, three to oh three,
Martino. Go with a sure thing Denver's Best roofer Excel Roofing dot com.
You don't pay a cent until you're content. Time for an insurance check up
free, no obligation comparison call Compass Insurance. Pay too much your coverage at
dozens of insurance companies find out now three oh three, seven to seven to
one help. You'll think you're his only customer when you choose Frank durand the
real estate Man dot com to list your home with Remax Alliance three oh three
nine two zero sixteen twenty two