WEBVTT

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Yeah, ripped up, bad news, need ad so you don't have come

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running. Just as fast as we
can. Shooter's gonna help coming. Man

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Dix is the Troubleshooter Show. No
Tom Martinez, Hi Tom Martino. Here

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listen, I got you right here. While I have you this I brought

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to you by Fixing twenty four to
seven. Now, I'm gonna tell you

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somebody real quick, real quick.
Then I go on to your calls.

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I have never seen a deal like
this in the entire time I've represented fix

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It. This is the time.
Normally they do a clean, an extreme

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clean of the furnace or air for
thirty nine bucks okay each or either or

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in the summer you get the air
and then winter you get the furnace because

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they do that no no breakdown guarantee. I just want to tell you right

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now, right now, and then
we'll talk later on to in detail.

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But right now, there's only twenty
six of these available at twenty six dollars.

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But listen, it's for both for
thirteen dollars each. You get an

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extreme clean, adjust and tune with
a no breakdown guarantee. Now, why

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would you do both? Well,
maybe you've never had them done before.

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And that's the only condition here new
customers, So if you haven't had them

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done before, then you haven't had
them done. Get them both done because

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they both work in conjunction with each
other. If you're a regular customer,

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you've been having one and then the
other one and the other, that's fine.

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But right now is your chance to
get in for twenty six bucks.

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I swear to God, if you
go to coffee with your kids or your

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wife, you're going to spend that
twenty six dollars. Here's the number seven

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to zero five two six thirty nine
thirty nine. Or go to the website

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fixmihome dot com and then we'll be
talking to Hannah. She's one of the

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fine peeps there that I know,
along with George and the gang. So

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twenty six dollars both furnace and air
twenty that's thirteen each. I swear to

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God that that's more than the gas
that takes them to get their Why are

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they doing it? They want to
put their sticker on there and be your

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company. They want to impress you, so take advantage of it. Seven

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two zero five two six thirty nine
thirty nine. You can't go wrong now,

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I want to talk about a squatter
with Kurt Kirk a squatter. Not

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that I love talking about squatters.
In fact, this whole damn country is

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just so divided about everything in the
world. God Almighty, you know,

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I don't know. I think we're
going to come down someday. Listen,

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this is what I think. I
think someday we're going to come down to

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businesses aligning themselves politically, although they
should in corporations, this ESG thing and

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all this other stuff. Companies are
going to be either one side or the

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other. Liberal, conservative, progressive, I don't care what you call but

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you're going to have leadership falling on
one end or the other. Therefore,

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investors are going to follow that.
Customers are going to follow that, restaurants

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are going to follow I swear I
country, I don't. I'm not saying

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I like this. I see a
country where people are even going to live

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where the political climate suits them.
You see a lot of that right now,

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people moving to Florida and Texas are
away from So I don't know,

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anyway, I digress, I really
do feel that. Hey, do you

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remember at the time when we could
disagree and not hate each other. God,

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what the hell happened and this year
is going to be the word Kirk

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on that lovely thought. Let's start
off our Monday with a squatter issue,

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right, what's happened in Kirk?
All right? Now, well, secually

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happened to my mother. She has
apartments and we have there, so what

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does she have an apartment building?
He had like three apartments in it,

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okay, and one of them this
guy just decided he was going to live

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there. Of course. Yeah,
So we went through the normal channels,

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you know, beliefs. Now,
did he claim that he had a lease,

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did he claim he was paying?
What did he claim? Because they

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have to make a claim. I
he did not claim anything. And and

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my mother says, well, he
doesn't have a lease, never signed a

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lease, He never asked me anything. I want to get our real estate

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attorney on and I'm going to tell
you why. Normally, when someone squats,

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they had they make a claim like
I live here, or I rent

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here, or we had an agreement
or something. I'm not sure what happens

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if they're stupid enough to squat and
not make a claim. Squatting usually,

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I believe now I might be wrong, usually comes with a claim, which

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means then if he doesn't have a
claim, can you just go and kick

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him out? Kirk uh I really
want to, Katschina. If you could

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get Brad O'Brien on O'Brien legal services, that would be a good one.

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Let's do that, Katschina. I
know Kitschina is in mourning today, but

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can you do that for me?
Kachina? Can you pull yourself out of

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the doldrums? And you know why
she's in You know what's going on with

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her? Ray? Come on,
we all know, right, don't we

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know what's happening? Do you know
why she's in mourning? Because Dollar Tree

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has closed its doors? Yeah?
After thirty five years. You hang on,

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Kirk, We're gonna get you an
answer. I'm serious, okay,

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as to what she can do if
the guy hasn't made to claim or wherever?

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What state is she in? Denver? Colorado? Oh? She's in

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Denver, Colorado? Thank you?
Hold on, Ashley? What's happening with

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you? Ashley? Hey? Did
you send me an email? I did

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you know what? I love the
fact that I recall that right now.

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I'm trying to find it. Something
about your stuck. Tell me what's going

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on? So the short part of
the short answer is that we haven't had

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solar panels on our roof for over
seven months because our solar company, Sunrun

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REFU just had you absolutely anything to
get them up. Well, let's let's

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start at the beginning. How long
have you had this system? So we

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bought the house three years ago,
it was already on the house. Oh,

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you inherited the system. Yes,
we finished sam when we moved in

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the house, we went ahead and
bought out the rest alone. So the

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solar panels are our very clear,
but they're still supposed to be serviced by

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Sunbrin well, sun Run. Who
is sun Run? So they're supposedly one

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of the top solar companies in the
country. No, they're not. It

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says when you look online that when
you look on they're like, hey,

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sun runs one of the best,
and they're not. I could never go

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with them. Was it installed by
sun Run? No, Originally it was

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owned by the event and then sun
Run bought them out and so they took

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over the contract. Now, when
you take took over the contract? What

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contract? So basically, so sun
Run is on the side of our house.

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They have the box on the side
of their house. They're supposed to

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do all the warranty and do all
the servicing, and all did under warranty.

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It is under warranty. How do
you know this based on our contract

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and also the contract for I hate
to keep asking these, but I what

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contract? The contract when you bought
the house or the contract after you bought

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it you signed up with sun Run. Tell me about your contract. So

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the contract you originally had was with
Vivin and then they had a really hard

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time moving all of our stuff over. But then after we got a bunch

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of hail damage on our roof last
year, Sun Run then signed to had

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us contracts to have them take off
the solar panels and then reinstall them,

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and that included all of the information
of will maintain a warranty from previous So

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you signed a contract how long ago
with the sun Run that to detach and

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rate set the panels was in September. No, I'm talking about that actually

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said if you let us take the
panels off and put them back on,

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we're going to service this whole system
for you forever or what what were the

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terms. It just doesn't sound right
to me that this company comes in to

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take off the panels and reinstall them
or supposedly reinstall them. But you say

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it also was a maintenance agreement.
How much were you paying for this maintenance

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agram? Well, not fortiving it. It was for anything required to maintain

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the warranty, so not like maintaining
and checkout on it every year. But

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they were supposed to maintain the warranty
for any damage to the solar panels.

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And okay, what warranty do you
have? What do they mean by a

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warranty? So it was supposed to
be ten years from the time of installation

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of the solar panels, and then
a twenty five year manufacturer warranty. Okay,

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And you're saying sun Run took this
on, Yes, and what do

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you pay them for this? We
already paid for the solar panels, so

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it's but you didn't pay You didn't
pay sun Run for them. I believe

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we did because I believe at the
time that we bought the house, sun

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Run was already the one in charge
of the solar panels, and so he

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paid off the loan. It would
have been the sun Run but you did

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us. But that contract was that
signed with you were the previous homeowner.

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The original contract was with the previous
homeowner. But then we when we bought

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the house, we had to take
it on and so we just paid off

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this. Yeah, but I don't
care if you say you took it on.

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And Ashley, please understand most of
those contracts are only for the original

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purchaser. Do you actually have a
contract that extended to you from sun Run?

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Yes? Do you have it in
writing signed by sun Run, Yes,

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that they will take care of that. They will honor the warranty of

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our solar panels from the previous one
from where originally was it was supposed to

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be ten years from the time of
installation. Okay, now, okay,

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now here's what I want to know. They took them off so you could

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have roof repairs and never put them
back on. Well, what they have

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fed is we don't have people in
the area, so we're going to hire

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a subcontractor or do it. The
subcontractor Nova Source turned out to be fraudulent,

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so Novas Source without the permits they
were supposed to have before done by

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sun Run, who didn't do their
due diligence, they took off the solar

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panels. They've been on our fence
for the past seven months, and I

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was the one who found out that
Novas source was charuduling because they were Okay,

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here's where are your panels right now? They're on our fence. So

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did you pay for both removal and
installation or just removal? We had a

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contract for removal and installation and we
were working. How much did you pay?

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How much did you pay? It
was full? Then here's what I'm

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going to tell you, Ashley.
You need to start from scratch. You

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cannot depend on Sun Run to service
this. You didn't pay for it,

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so just just cut them off,
just forget them. Okay, I'm going

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to have some suggestions for you.
Hang on. I promise you some solid

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suggestions. I'm Tom Martine. We
have more coming up. And don't forget

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the most extraordinary deal ever for extreme
clean of both furnace and ac. Just

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twenty six dollars for both thirteen dollars
each seven to zero, five two,

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six, thirty nine, thirty nine. Go with a sure thing Denver's Best

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roofer Excel roofing dot com. You
don't pay a cent until you're content.

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Time for an insurance check up free, no obligation. In comparison, call

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Compass insurance paying too much your coverage
at dozens of insurance companies. Find out

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now three oh three seven to seven
to one. Help. You'll think you're

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his only customer when you choose Frank
durand the real estate man dot com to

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00:12:43.639 --> 00:12:48.360
list your home with Remax Alliance three
oh three nine two zero sixteen twenty two.

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All right, listen, I don't
know how we're gonna do this because

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we only had twenty six available,
but thirteen, Han is telling me.

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Now, Hannah, you're telling me
that you can get both done for twenty

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six dollars of full extreme clean for
twenty six bucks. But if someone just

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wants the furnace or just wants the
ac done, you mean to tell me

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you will roll a truck for thirteen
bucks, honest to god, for thirteen

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dollars. Yes, you want to
know why we're gonna do that? No,

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Yeah, he's crazy. Why are
you gonna do it? Seriously?

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Are they serious? We want to
do this? Right, We're playing a

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long game here, Tom Enough.
Of course you're hoping the quarterback. Right,

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They're gonna see how good this is. Okay, no other company goes

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this far. Thirteen dollars. We're
gonna guarantee no breakdowns. This summer at

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that guarantee, and then we're gonna
have a feen dollars if you just want

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your air done thirteen bucks. But
here's what I want to say. Okay,

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are you you said there's twenty six
available now? Is that gonna be

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twenty six at thirteen, twenty six
at twenty six and twenty like twenty six

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furnaces, twenty six acs and twenty
six combos? Or are we gonna do

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just twenty six no matter what because
it must be sold out by now?

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Is me twenty six no matter what
what? People call in for six bookings

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for this very special office. Okay, people, they've got a call.

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But it'll still even after twenty six, it'll still be just be thirty nine

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bucks anyway for one or the other. But right now, twenty six available

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at thirteen dollars, or you can
do both for twenty six. You can't

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beat that's seven two zero five two
six, thirty nine thirty nine. Let

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me go to the phones. I
got two experts standing by. Brad O'Brien

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is a real estate attorney. Brad, you know, I know we talked

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about squatters before, and I know
you're probably sick and tired of talking about

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it. But let me ask you
a question real quick. In the past,

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I thought that a squatter would make
a claim, for example, and

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let's bring Kirk up to who called. They would make a claim saying well,

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I have a lease, or I
this is my place, or we

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have an agreement or whatever. Kirk
said. In this case, his mom

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has three apartments in a building,
a triplex, and somebody moved into one

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of them. But apparently, Kirk, let me get this straight, that

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squatter is not making any claim.
What do they say when when you ask

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why are you there? He just
kind of says, I just moved in

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here. Did he say did he
say I had an agreement? Or did

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he say I just need a place
to live? I mean, does he

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give any explanation? No? Not
really. The thing is he's been there

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for a while now. And how
long has he been there? It's been

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like five months or month? Wait? Wait wait wait wait wait wait Kirk,

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why would your mother let that or
why would you let that happen for

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00:15:41.360 --> 00:15:48.759
five months? Well, I can't
do anything about it because I'm I'm real

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sick. I'm barely walking, and
you know, I just got old,

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and I'm old are you How old
are you? I'm about fifty eight,

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Kirk, kill you tell me you're
too old. That's cool. Anyway,

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00:16:06.600 --> 00:16:08.240
you're sick, Kirk, I don't
want to make fun of that. If

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you're sick, if you're truly sick, or to say, what's wrong with

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you? Man? I have an
atrophy? And by abd are you?

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00:16:17.600 --> 00:16:21.879
Okay? Okay, okay, listen. So so you're not just fifty eight,

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you're fifty eight and you have diabetes
which is out of control? Right?

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00:16:26.159 --> 00:16:30.559
Yeah, okay, listen? Right? So are you are you overweight?

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00:16:30.639 --> 00:16:37.240
Kirk? Yes? Okay? But
this guy is, you know,

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00:16:37.399 --> 00:16:44.360
just acting like he owns the whole
building. Oh okay, So Brad does

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00:16:44.360 --> 00:16:48.000
a squatter right? First of all, does a squatter get more rights the

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00:16:48.080 --> 00:16:53.080
longer they're there? I just need
to know that one thing. Do they

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no? So long as they're never
there with permission of the owner and they

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don't pay rent? Now, what
if the squatter is not making any claim?

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Can't they just have him removed?
Yes, there's an expedited eviction process

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for squatters. Has to be somebody
that's not related to you, never paid

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rent, never had a lease,
truly an unauthorized person, and that expedited

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process can be done as quickly,
as quickly as two or three days within

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the court. Now is this new, Brad, This expedited process. No,

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but it's not really used very often
because typically somebody has has either paid

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rent or they had permission to enter
in the first place. This is truly

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like a squatter. Somebody's broken to
an vacant place and just squatted. What

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if he changes his mind in the
middle of this process and says, oh,

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we had a verbal agreement, Well, that's a question of fact.

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I mean, you can still the
lamb. The owner can still proceed as

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if it's a squatter case, and
then there's a hearing then like a day

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or two, and if the squatter
can prove that they had some then it's

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not no longer squatter case. We've
done the expedited eviction. You did it.

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Yes. When the sheriff showed up
over the Denver shriff, he says,

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we have to have twenty people and
access to a truck to move his

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stuff. Twenty Wait, wait,
you have to have twenty people. Yes,

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Well, hold on a second.
You did mention one time, Brad,

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00:18:29.960 --> 00:18:33.799
in passing, and I didn't write
it down but you said something about

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00:18:33.240 --> 00:18:37.880
the sheriff can demand that the that
the eviction be done in an hour.

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00:18:38.839 --> 00:18:41.279
Yeah, one to two hours.
The sheriff doesn't want to be on the

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site longer than one or two hours. So you either have to hire a

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00:18:44.920 --> 00:18:48.480
professional moving company or show up with
your own help in trash bags. To

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00:18:48.599 --> 00:18:53.599
do it yourself. You have to
put who decides how many people the sheriff

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00:18:53.599 --> 00:18:57.880
eyeballs on site. You basically have
to show them when they show up for

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00:18:57.960 --> 00:19:00.839
the eviction that you can get it's
done in an hour or two. In

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00:19:00.880 --> 00:19:04.039
Denver it might be an hour.
Yeah, the guy doesn't have nothing.

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00:19:06.000 --> 00:19:08.200
I mean the furniture that was in
there. Wait a minute, so what

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00:19:08.400 --> 00:19:12.559
happened? Wait? Wait? Wait, so what happened When the sheriff showed

250
00:19:12.640 --> 00:19:18.000
up? They would not let you
evict. They would not let us evict,

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00:19:18.000 --> 00:19:22.240
and we had to get a locksmith. You know something, Brad,

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00:19:22.640 --> 00:19:27.640
These sheriff's deputies have no uh,
I don't know. They have no business

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00:19:27.880 --> 00:19:32.440
trying to practice law, in my
opinion, don't you think that that was

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00:19:32.480 --> 00:19:37.160
wrong for them to do that?
Well, they size up what's in there.

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00:19:37.160 --> 00:19:40.960
As far as furniture and stuff,
I can't believe that they would have

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00:19:40.960 --> 00:19:44.640
said twenty people are necessary, even
a professional crew. Are you sure they

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00:19:44.680 --> 00:19:48.839
said that? Kirk? Yes?
Did you? Okay? Who was the

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00:19:48.880 --> 00:19:52.000
deputy that told you that? Do
you have a name? I don't know

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00:19:52.039 --> 00:19:55.480
what my mom does. I want
to get the name and what sheriff's department

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00:19:55.599 --> 00:20:00.720
was it? Denver? Share?
Now, once he had this order,

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00:20:00.799 --> 00:20:04.160
Brad, and he was turned away
by the deputy, can they just redo

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00:20:04.160 --> 00:20:07.559
it or do they have to go
through the entire process once again? Well,

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00:20:07.640 --> 00:20:11.440
if it's been pretty recent, he
should be able to try again with

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00:20:11.519 --> 00:20:15.680
the same writ of a restitution without
having the same writ. How long ago

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00:20:15.839 --> 00:20:23.039
was this writ, this court order? Kirk? Three weeks ago? He

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can he still use it? Do
you think, Brad? I don't know

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00:20:26.960 --> 00:20:30.519
the hard deadline, but I think
that's still recent enough. Yeah, they

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00:20:30.519 --> 00:20:34.519
want another one thousand dollars to do
it. Who does the Denver sheriff?

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00:20:36.599 --> 00:20:40.079
What are you talking about? Another
thousand? What are you talking about they're

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00:20:40.079 --> 00:20:44.960
talking of let's going back to court
talking to the judge again. Well,

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00:20:45.039 --> 00:20:48.759
no, no, no, no, the sheriff doesn't practice law, Kirk.

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00:20:48.680 --> 00:20:53.359
I know. Did the sheriff tell
you you have to go back to

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court. Yes, you know what, Deputy Doc. We need to call

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00:20:59.799 --> 00:21:03.680
the sh aff's department. What the
hell are these guys doing practicing law,

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00:21:03.759 --> 00:21:06.759
Brad? Do they have a right
to tell him me? You have to

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00:21:06.759 --> 00:21:10.119
go back to court. They're not
going to honor that writ No, and

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00:21:10.160 --> 00:21:14.519
the sheriff see is normally like one
hundred hundred and fifty to execute a writ.

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00:21:14.519 --> 00:21:15.920
No, he meant it's going to
be another thousand to go back to

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00:21:17.000 --> 00:21:21.039
court. It doesn't sound right.
No way, Kirk, I'm not here.

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00:21:21.440 --> 00:21:23.039
We need to talk to your mom. Okay, we're not hearing.

281
00:21:23.240 --> 00:21:26.200
There's something we're not hearing. Is
your mom able to talk to us?

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00:21:26.200 --> 00:21:32.640
How old is she? She's lady
sick? Okay, is right now?

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00:21:32.720 --> 00:21:37.400
He's admit she's sleeping. Okay,
never mind, Kirk. But Kirk,

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00:21:37.880 --> 00:21:45.000
are you saying you try to reserve
or re execute this eviction? And the

285
00:21:45.039 --> 00:21:51.480
sheriff said, we're not coming until
you get a new one, right and

286
00:21:51.640 --> 00:21:56.759
again with the twenty people and the
truck and okay, you know what,

287
00:21:56.480 --> 00:22:00.359
let Deputy doc you're there, get
We got to call the Sheriff's department.

288
00:22:00.519 --> 00:22:06.880
There's nothing in the statute about twenty
people or anything like that. I just

289
00:22:06.920 --> 00:22:10.119
can't believe the Sheriff's department. We
need to get some names and make some

290
00:22:10.240 --> 00:22:14.200
calls, Kirk. And personally,
Kirk, I don't believe what I'm hearing.

291
00:22:14.400 --> 00:22:18.319
So did you hear this? Personally? I'm hearing a second hand from

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00:22:18.319 --> 00:22:22.839
my mom. Okay, I don't
think your mom heard it correctly. Okay,

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00:22:23.039 --> 00:22:26.480
So I can't go over there for
your mom. If you can't do

294
00:22:26.559 --> 00:22:30.440
it, then we're just going to
have to rely on her, and she

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00:22:30.480 --> 00:22:33.559
doesn't want to do it. So
you may just have to give up your

296
00:22:33.559 --> 00:22:37.079
place to this guy forever. I
don't know what to tell you if no

297
00:22:37.119 --> 00:22:40.680
one will step up and do it. If you can't do it and she

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00:22:40.759 --> 00:22:47.319
can't do it, then this guy
lives there. Did he show up?

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00:22:47.759 --> 00:22:51.519
Let me ask you this, Kirk. Did he show up all of a

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00:22:51.559 --> 00:22:55.519
sudden or does he know someone living
there? How did he find the place?

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00:22:56.160 --> 00:23:02.920
My guess he's the son of one
of my mom's friends. Well,

302
00:23:02.960 --> 00:23:07.839
did you talk to one of those
friends I have? They had a falling

303
00:23:07.920 --> 00:23:14.640
out somehow, and I don't go
Well, Kirk, your mom may just

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00:23:14.720 --> 00:23:18.559
have to give up her place.
That just might be. You know,

305
00:23:18.279 --> 00:23:22.319
there's no magic here. If you
and her won't stick up for your rights

306
00:23:22.359 --> 00:23:26.680
and won't do what you need to
do. It belongs to him. We've

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00:23:26.680 --> 00:23:30.839
already done that. We've already had
the sheriff at the house and he no.

308
00:23:30.839 --> 00:23:33.160
No. What I mean is defy
the sheriff. You go tell the

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00:23:33.200 --> 00:23:37.640
sheriff that they're wrong, You talk
to their superiors, and you make sure.

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00:23:37.759 --> 00:23:41.839
See you haven't talked to anyone,
Kirk, You're leaving it to your

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00:23:41.880 --> 00:23:48.680
eighty six year old bedridden mother.
She's not but oh, okay, nothing.

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00:23:49.559 --> 00:23:52.400
Well, we need to figure out
whether you or your mom wants to

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00:23:52.440 --> 00:23:56.759
take this on with the Sheriff's department, because Deputy Doc needs to talk to

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00:23:56.799 --> 00:23:59.759
one of you and get to the
bottom of it. I'm Tom Martinez three

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330
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six nine thousand. That's a free
insurance checkup. Hey, Okay, So

332
00:25:23.480 --> 00:25:30.839
I want to uh go to brook
now about this solar system. And then

333
00:25:30.880 --> 00:25:34.920
I want to mention that deputy Chopper
he's going to take the one instead of

334
00:25:34.920 --> 00:25:37.960
Doc. He'll take the one for
the Sheriff's department. He has he knows

335
00:25:38.000 --> 00:25:41.240
people over there. He's an ex
cop or police officer or whatever you want

336
00:25:41.279 --> 00:25:48.359
to call him. And let's talk
to Ashley. Ashley, let's talk about

337
00:25:48.400 --> 00:25:53.559
this. So Brooke Ashley said she
bought a house and inherited a solar system

338
00:25:55.839 --> 00:26:02.960
and that she had storm damage and
needed to get the panels removed and reinstalled.

339
00:26:02.960 --> 00:26:08.039
She hasn't been charged yet, but
she said she found a company who

340
00:26:08.200 --> 00:26:15.880
supposedly was going to service the system. So they took off, they subcontracted

341
00:26:15.920 --> 00:26:22.200
someone to take off the panels.
They were going to now also service it.

342
00:26:22.240 --> 00:26:25.079
And I said, what do you
mean service it? And she said,

343
00:26:25.079 --> 00:26:29.359
well, our solar system has a
ten year warranty on some things in

344
00:26:29.440 --> 00:26:33.359
twenty five years on another and sun
Run said they're going to take care of

345
00:26:33.400 --> 00:26:40.880
it. And now sun Run is
basically ignoring her. Ashley, Do I

346
00:26:40.920 --> 00:26:45.079
have that right so far for the
most part? Yeah, I mean sun

347
00:26:45.160 --> 00:26:49.440
Run they're the ones who are supposed
to be over how they own our and

348
00:26:49.599 --> 00:26:53.319
monitor our account so everything. Yeah, but they don't own your account.

349
00:26:53.319 --> 00:26:57.319
I just want you to know that. Okay, they don't and you have

350
00:26:57.359 --> 00:27:03.559
no obligation to them. What's so
because you haven't paid them a dime and

351
00:27:03.680 --> 00:27:07.319
so so far, all you have
is a company that said they were going

352
00:27:07.400 --> 00:27:11.640
to help you and have done nothing
except remove panels and left them there.

353
00:27:12.359 --> 00:27:21.400
And you said the company they sent
was fraudulent. Yes, so certainly you

354
00:27:21.480 --> 00:27:26.319
don't feel an allegiance to sun Run, do you not at all? Okay?

355
00:27:26.880 --> 00:27:32.720
Now, let's talk to a good
solar company Red Rocks, Roof and

356
00:27:32.759 --> 00:27:37.920
Solar, and I want to talk
to brook Brook. First of all,

357
00:27:37.079 --> 00:27:44.039
Brook have you heard of sun Run? Yeah? Absolutely so. Sun Run's

358
00:27:44.079 --> 00:27:48.400
a nationwide installer. So a lot
of folks have utilized sun Run in a

359
00:27:48.480 --> 00:27:59.960
variety of aspects for their solar Are
they good company? I found that most

360
00:28:00.079 --> 00:28:03.400
folks that work with sun Run wish
that they hadn't. Okay, now,

361
00:28:03.480 --> 00:28:08.559
next question, who is this subcontractor
Ashley that removed your panels? Nova Source?

362
00:28:10.400 --> 00:28:14.279
Have you heard of Nova Source?
No? I have not heard of

363
00:28:14.279 --> 00:28:18.440
them. Okay, that's because would
you explain this to her and explain it

364
00:28:18.480 --> 00:28:23.640
to everyone? How solar companies come
and go like bubbles in oozing poop?

365
00:28:27.000 --> 00:28:30.279
Yeah? No, you definitely,
I mean that's that's normal. There's a

366
00:28:30.319 --> 00:28:34.519
ton of solar companies that start up
and then they are able to do what

367
00:28:34.519 --> 00:28:37.640
they say that they're going to or
help out customers the way that they're going

368
00:28:37.680 --> 00:28:42.799
to and things fall through the cracks
for sure? Are they electrical contractors?

369
00:28:42.799 --> 00:28:47.160
Did you see their license or what
makes you say that they were fraudulent?

370
00:28:48.599 --> 00:28:52.720
So they were not licensed in a
Rapahoe County to take off and to remove

371
00:28:52.839 --> 00:28:57.359
and reattach solar panels and sun runs
out. They're supposed to give us their

372
00:28:57.400 --> 00:29:02.400
license summer beforehand. They did not. And it was only when they weren't

373
00:29:02.799 --> 00:29:07.559
No resource wasn't doing anything, and
I finally called a Rapahoe County and to

374
00:29:07.559 --> 00:29:11.039
see what the status of our permit
was and where are your panels? Right

375
00:29:11.079 --> 00:29:18.160
now? They're leaning against our friends. Yeah, okay, are you are

376
00:29:18.160 --> 00:29:23.559
you an unincorporated a rapa Hoe County? Yes? Yeah, so unincorporated a

377
00:29:23.599 --> 00:29:30.880
rapa Hoe County is unique every other
place to pull a detach and reset permit

378
00:29:30.000 --> 00:29:33.440
or remove and reset whatever you want
to call it, is like a single

379
00:29:33.480 --> 00:29:37.519
day quick permit for a rapa Hoe
County. It takes one to four weeks

380
00:29:37.559 --> 00:29:44.400
to issue a permit, so you're
at least looking at five weeks out minimally

381
00:29:44.519 --> 00:29:48.240
probably to have your panels redone.
If you work with a company that is

382
00:29:48.359 --> 00:29:56.279
licensed a rapa Hoe County requires either
a general contractor or a engineer on full

383
00:29:56.319 --> 00:29:59.559
time. Last, you have to
be naps and certified, and you have

384
00:29:59.680 --> 00:30:03.079
to be a electrical contractors. No
other jurisdiction in Colorado requires all three,

385
00:30:03.279 --> 00:30:10.640
so they're very difficult to get licensed
in or to do it. Are you

386
00:30:10.759 --> 00:30:15.119
licensed there, Yes, we are. Here's what I suggest, Ashley.

387
00:30:15.200 --> 00:30:19.400
Let's just cut right to it.
You're beating a dead horse. I would

388
00:30:19.480 --> 00:30:22.640
leave sun Run in the dust.
Forget about them. You don't want them.

389
00:30:22.839 --> 00:30:26.960
They already picked a fraudulent company.
You don't want sun Run, you

390
00:30:27.079 --> 00:30:33.839
don't want a Nova source. What
you want to do is simply get a

391
00:30:33.880 --> 00:30:37.000
good company to come and finish the
job. Since you haven't paid a dime,

392
00:30:37.400 --> 00:30:41.920
you'll be money ahead. That's my
recommendation. We're not going to waste

393
00:30:41.920 --> 00:30:45.960
our time trying to go after sun
Run. You haven't paid them, and

394
00:30:47.000 --> 00:30:49.359
in fact, why would we go
after them. We don't want you working

395
00:30:49.400 --> 00:30:56.559
with them. So, even though
they're the one for all of our information

396
00:30:56.720 --> 00:31:00.599
about how much we're getting from our
solar panels and what we're saving through the

397
00:31:00.680 --> 00:31:04.119
energy company and things like that,
if we go with another like if we

398
00:31:04.200 --> 00:31:08.160
just switch companies like that, we'ld
just switch to or listen, let me

399
00:31:08.160 --> 00:31:17.079
explain something. The manufacturer's warranties have
nothing to do with sun Run. They

400
00:31:17.119 --> 00:31:22.359
have bsdu into thinking that they're helping
you and they're not. And this information

401
00:31:22.559 --> 00:31:27.759
that they supposedly gathered from you,
Brooke can find out in a half hour

402
00:31:29.319 --> 00:31:34.000
or less. So exactly like what
Tom's saying. So, whoever your inverting

403
00:31:34.000 --> 00:31:37.519
company is, which if you have
a ten year warranty, sounds like it

404
00:31:37.599 --> 00:31:41.960
might be Solar Edge and Solar It's
just all of the monitoring CNRON just makes

405
00:31:41.000 --> 00:31:44.599
it look nice. Yeah, so
hold on a second. I kind of

406
00:31:44.599 --> 00:31:53.480
come right back, hong on,
hang on, go with a sure thing

407
00:31:53.599 --> 00:31:59.000
Denver's best roofer Excel Roofing dot com. You don't pay a cent until you're

408
00:31:59.079 --> 00:32:06.039
content. Time for an insurance checkup
free, no obligation. In comparison,

409
00:32:06.160 --> 00:32:10.200
call Compass Insurance paying too much your
coverage at dozens of insurance companies find out

410
00:32:10.279 --> 00:32:15.359
now three oh three seven seven one
help. You'll think you're his only customer

411
00:32:15.400 --> 00:32:19.039
when you choose Frank durand the Real
estate Man dot com to list your home

412
00:32:19.240 --> 00:32:29.440
with Remax Alliance three oh three nine
two zero sixteen twenty two. Hi Tom

413
00:32:29.519 --> 00:32:34.960
Martino, your troubleshooter three oh three
seven to one three talk three oh three

414
00:32:35.119 --> 00:32:39.400
seven one three eight two five five. Don't forget the extreme clean Just thirteen

415
00:32:39.480 --> 00:32:45.240
bucks for your AC thirteen dollars with
a no breakdown guarantee from fix at twenty

416
00:32:45.240 --> 00:32:50.559
four to seven fixmihome dot com or
seven two zero five two sixts thirty nine

417
00:32:50.559 --> 00:32:53.880
thirty nine. I know it's not
honest to god. Now now they look,

418
00:32:53.960 --> 00:32:57.599
they said there's twenty six of them. I can't believe they're not sold.

419
00:32:57.680 --> 00:33:00.480
But they might be doing some just
for me. So if you call

420
00:33:00.680 --> 00:33:06.319
and maybe you'll get in thirteen bucks
now both of them furnace and AC for

421
00:33:06.480 --> 00:33:12.279
just twenty six bucks. I want
to talk to Brook again here about the

422
00:33:12.319 --> 00:33:15.799
solar system. Brook. I think
the biggest problem in the solar industry,

423
00:33:15.839 --> 00:33:22.680
and I've said it before is service
people suck. Yeah, I would agree

424
00:33:22.680 --> 00:33:29.559
one hundred percent on that. So
can you take why is it that people

425
00:33:29.720 --> 00:33:32.880
think that they only can use one
company for warranty work? Can you talk

426
00:33:32.920 --> 00:33:38.599
about that? Well, some companies
have it within their warranty that their warranty

427
00:33:38.759 --> 00:33:43.000
voide it. So, for instance, in my if you work with us,

428
00:33:43.079 --> 00:33:45.039
we have a thirty year parts in
labor warranty, But if you have

429
00:33:45.119 --> 00:33:50.200
somebody else do it, then our
warranty goes away. But the manufacturer ones

430
00:33:50.200 --> 00:33:52.680
always stand. It doesn't matter who
you work with. So that's maybe one

431
00:33:52.720 --> 00:33:58.279
reason why folks think that the manufacturer's
warranty, which is the only one she

432
00:33:58.400 --> 00:34:02.839
has, will stand. Yep,
as long as that person is certified with

433
00:34:04.079 --> 00:34:08.480
the war like the manufacturer, which
almost anybody working on solar is going to

434
00:34:08.559 --> 00:34:15.960
be us able to work on stas
and Solar Edge. So redrocksars dot com

435
00:34:15.960 --> 00:34:19.079
give them a call. Three oh
three seven zero four two four four nine.

436
00:34:20.880 --> 00:34:23.960
Go with a sure thing Denver's best
roofer Excel Roofing dot com. You

437
00:34:23.960 --> 00:34:30.719
don't pay a cent until you're content
on top of it. Time for an

438
00:34:30.760 --> 00:34:36.159
insurance check up, free no obligation
comparison call Compass Insurance paying too much your

439
00:34:36.159 --> 00:34:39.280
coverage at dozens of insurance companies find
out now three oh three seven seven to

440
00:34:39.320 --> 00:34:44.000
one help. You'll think you're his
only customer. When you choose Frank durand

441
00:34:44.000 --> 00:34:47.440
the Real estate Man dot com to
list your home with Remax Alliance three oh

442
00:34:47.480 --> 00:35:00.760
three nine two zero sixteen twenty two
Rift News. So you don't happen,

443
00:35:02.719 --> 00:35:09.719
come running just as fast as we
can. Shoot's gonna help coming man.

444
00:35:09.880 --> 00:35:17.199
This is the Troubleshooter Show. No
Tom Martino, Hey Tom Martino here,

445
00:35:17.239 --> 00:35:22.159
Welcome to the show. Three oh
three seven one three talk three o three

446
00:35:22.280 --> 00:35:25.880
seven one three eight two five five. Here to help you solve problems,

447
00:35:27.320 --> 00:35:30.679
answer questions, take complaints, and
make your life just a little easier.

448
00:35:30.679 --> 00:35:34.159
By the way, seven glue tie
two hundred and fifty bucks a month.

449
00:35:34.360 --> 00:35:37.559
I know it sounds too good to
be true, but that weight loss supplement

450
00:35:37.880 --> 00:35:43.079
truly two hundred and fifty bucks a
month, Denverregen dot com. That's with

451
00:35:43.599 --> 00:35:47.679
all your drug and supplies and doctor
consultations, Denver Regen dot com. By

452
00:35:47.679 --> 00:35:51.719
the way, fix at twenty four
sevens with us. And we've been talking

453
00:35:51.760 --> 00:35:54.360
about this extreme clean and let me
explain this real quick and then I'll get

454
00:35:54.400 --> 00:35:59.440
to your calls at three oh three
seven one three talk three oh three seven

455
00:35:59.519 --> 00:36:02.719
one three five to five an extreme
clean. The reason I emphasized it so

456
00:36:02.800 --> 00:36:07.599
much is truly, truly, truly, I had a rattle in this is

457
00:36:07.639 --> 00:36:09.599
a true story, and one a
while ago because I've known George for so

458
00:36:09.639 --> 00:36:14.320
many years. But at Fix,
at the owner, I had a rattle

459
00:36:14.719 --> 00:36:17.280
and it sounded like my furnace was
falling apart, and I was afraid I

460
00:36:17.360 --> 00:36:22.840
need a new furnace. And he
said it was caked and on dirt on

461
00:36:22.880 --> 00:36:28.079
the blower that was causing it to
be out of balance. And all they

462
00:36:28.079 --> 00:36:30.400
did was cleaned it. Well,
I shouldn't say all they did. It

463
00:36:30.440 --> 00:36:34.599
was an extreme clean. They actually
removed that cage, cleaned it and then

464
00:36:34.639 --> 00:36:38.159
cleaned the burners which were burning yellow. Then they went pure blue and they

465
00:36:38.239 --> 00:36:42.679
it was like the whole furnace was
like made now. And he said,

466
00:36:42.719 --> 00:36:45.960
yeah, this is what I'm introducing. This was years ago, and he

467
00:36:45.960 --> 00:36:47.119
said we're going to do it for
thirty nine bucks. And I said,

468
00:36:47.159 --> 00:36:51.119
whoa, you just spent two hours
here and he said, yeah, but

469
00:36:51.440 --> 00:36:52.800
we want people to see what we
can do. And that's the story of

470
00:36:52.800 --> 00:36:57.519
that. Seriously, I was with
it when it was birthed, and so

471
00:36:57.559 --> 00:37:00.199
from then on in they kept doing
thirty nine, which would have been like

472
00:37:00.239 --> 00:37:06.800
two fifty ars. Seriously at least. But anyway, today today it's thirteen

473
00:37:06.880 --> 00:37:09.599
dollars. I swear to God thirteen
dollars. Now, I don't care who

474
00:37:09.599 --> 00:37:14.719
you are. I don't care if
you're skeptical about anything. You can't get

475
00:37:14.719 --> 00:37:17.920
anything for thirteen dollars. So they'll
come and do your complete air conditioner today

476
00:37:19.000 --> 00:37:22.559
for thirteen bucks or not today.
They'll schedule it today if you schedule today,

477
00:37:22.719 --> 00:37:27.599
right, So it's thirteen bucks or
your furnace for thirteen or both for

478
00:37:27.639 --> 00:37:30.719
twenty six. Obviously thirteen plus thirteen
for those from marktsas equals twenty six.

479
00:37:30.800 --> 00:37:37.519
Now I want to mention this that
is today only twenty They said twenty six

480
00:37:37.519 --> 00:37:40.599
were available. But I have to
believe that they're extending that number because they're

481
00:37:40.599 --> 00:37:45.000
still taking calls. And I know
damn well that they have twenty six.

482
00:37:45.079 --> 00:37:49.280
But at least until it ends,
they reserve the right to end it.

483
00:37:49.519 --> 00:37:53.400
But call seven two zero five two
six thirty nine thirty nine fixed my home

484
00:37:53.440 --> 00:37:55.880
dot Com? Do you want to
add anything to that? Before we go

485
00:37:55.920 --> 00:37:59.599
to the calls and talk about stuff, what do you want to add to

486
00:37:59.679 --> 00:38:02.320
that? One of the big questions
we get is we give a no breakdown

487
00:38:02.360 --> 00:38:06.159
guarantee. Yeah, yeah, And
people asks us, how can you make

488
00:38:06.239 --> 00:38:08.119
that guarantee. Yeah, you really
hit all the points. But the big

489
00:38:08.159 --> 00:38:12.719
part of that is the number one
cause of the breakdown. The breakdown it's

490
00:38:12.760 --> 00:38:15.639
going to cost you fifteen grand when
you have to replace it. Is that

491
00:38:15.679 --> 00:38:17.400
dirt, dust and debris it's caked
on there. People don't realize it.

492
00:38:17.519 --> 00:38:21.960
The first thing that goes the blower
motor. That's that is the key.

493
00:38:22.079 --> 00:38:27.199
We actually pull that out. When
you show the homeowners that blower motor just

494
00:38:27.280 --> 00:38:30.000
how dirty it is, all of
a sudden they realize. And then what

495
00:38:30.079 --> 00:38:34.480
happens is that cakes on, It
resists, starts, then the seals start

496
00:38:34.480 --> 00:38:37.559
breaking, oil starts coming out,
it seases. Then after that the burners,

497
00:38:37.840 --> 00:38:44.400
the burners get caked up, and
the valves, the little holes where

498
00:38:44.400 --> 00:38:45.800
the gas comes out. I mean, there's so many things that happen,

499
00:38:45.960 --> 00:38:50.119
and the dirty or your house,
by the way, the worst it can

500
00:38:50.159 --> 00:38:52.599
happen. Yes, So in addition
to this, if you ever get this

501
00:38:52.760 --> 00:38:57.199
done, and you should, you
should all also consider duckt cleaning too.

502
00:38:57.480 --> 00:39:00.639
That can help your house. And
then in general, basically, what can

503
00:39:00.679 --> 00:39:07.119
I say? You have to change
your stupid filters, Yes, I mean

504
00:39:07.159 --> 00:39:12.039
people never do it now. I
when I had these guys, they just

505
00:39:12.119 --> 00:39:15.039
were at my house. Now,
you wonder how do I keep getting these?

506
00:39:15.039 --> 00:39:17.079
Well, because I'm a member of
the Green Bubble Club. So they

507
00:39:17.119 --> 00:39:21.760
came and did a cleaning for us, and they said, do you see

508
00:39:21.760 --> 00:39:24.039
this filter you have? Tom And
I didn't buy it, Stephanie did,

509
00:39:24.039 --> 00:39:27.960
so I'm not going to take the
blame. It was a thick, high

510
00:39:28.000 --> 00:39:31.559
efficient filter and it was supposed to
be like really good. They said,

511
00:39:31.559 --> 00:39:37.000
don't get this great filter. You
want the most wispy filter. Yes,

512
00:39:37.159 --> 00:39:40.079
exactly. You want to be able
to see your hand through it. Okay,

513
00:39:40.119 --> 00:39:43.920
so hold it up to a light
and you want to see your hand

514
00:39:44.039 --> 00:39:49.079
wave right now? Why? Because
you do not want to choke down your

515
00:39:49.199 --> 00:39:53.360
furnace. People think the thicker and
the more thick and better that the better

516
00:39:53.400 --> 00:39:59.039
off. They are right, and
it's not. You want a wispy filter

517
00:39:59.159 --> 00:40:02.039
that you can see through. The
secret is, however, you must change

518
00:40:02.840 --> 00:40:07.639
that filter monthly, or at least
every two months. Now. Obviously,

519
00:40:07.679 --> 00:40:10.159
if you have a really clean house
with an electrostatic air cleaner and all of

520
00:40:10.239 --> 00:40:13.760
that, you might be able to
get away with two months. But I

521
00:40:13.800 --> 00:40:17.679
would say they're so cheap, why
bother trying to go more than a month.

522
00:40:17.960 --> 00:40:23.400
And there's my there's my speech now. An somebody doubted me when I

523
00:40:23.599 --> 00:40:31.840
said that dollar stores are shutting down, but they are in fact not just

524
00:40:32.000 --> 00:40:37.559
dollar stores but Dollar Tree. They're
shutting down and I saw that. Let

525
00:40:37.639 --> 00:40:40.960
me let me look for it here. But I saw that, and it's

526
00:40:42.000 --> 00:40:49.360
it's true. So uh, that's
why I joked with I joked with Kaschina

527
00:40:50.440 --> 00:40:57.920
that her she's in mourning because of
it. But the dollar stores have closed.

528
00:40:58.559 --> 00:41:00.599
I think there was like six of
that one. Let me find it

529
00:41:00.679 --> 00:41:06.800
here. I have the actual names
of all of that. Yeah, Dollar

530
00:41:06.920 --> 00:41:12.760
Tree stores and also dollar stores.
Now my YouTube morons know about it,

531
00:41:13.719 --> 00:41:19.519
so I'm surprised you haven't heard that
they were closing and they just can't make

532
00:41:19.559 --> 00:41:22.599
it anymore or they'd have to change
their name to the five dollar store and

533
00:41:22.639 --> 00:41:29.280
that's not going to work that well. So what's happening is, let me

534
00:41:29.360 --> 00:41:32.559
think how many stores, like hundreds
in addition, because it's more than just

535
00:41:32.719 --> 00:41:40.599
Dollar Tree and Dollar Tree though is
big, big, big big. But

536
00:41:40.719 --> 00:41:45.119
anyway, that's according to the news
I read. Of course, this is

537
00:41:45.119 --> 00:41:52.039
not inside information for me. This
is literally what I have read. Now,

538
00:41:53.840 --> 00:42:00.519
Deputy Choppers here, Deputy Shopper,
do you have a follow up on

539
00:42:00.599 --> 00:42:07.440
anything. Oh, I'm working on
I already contacted the dever Sheriffs. I'm

540
00:42:07.440 --> 00:42:12.440
waiting on them to get back to
me. But have you talked about the

541
00:42:12.519 --> 00:42:15.079
fly in? Because I was in
my car and I didn't hear the beginning.

542
00:42:15.119 --> 00:42:17.159
Oh what I said was I think
it was off the air. I'm

543
00:42:17.199 --> 00:42:21.800
thinking, I said, Deputy Chopper, and I or I said, I

544
00:42:21.840 --> 00:42:24.880
guess. I said it to my
YouTube morons on the chat that we got

545
00:42:24.880 --> 00:42:29.840
together on Saturday and went to this
country airport, which right now I'm not

546
00:42:29.880 --> 00:42:31.360
going to give the name because and
I'll tell you why, because I don't

547
00:42:31.360 --> 00:42:36.199
want it to be overcrowded anyway.
I couldn't believe all the people that show

548
00:42:36.280 --> 00:42:38.800
up from all these little What happens
is this guy on the first Saturday of

549
00:42:38.880 --> 00:42:46.599
every month has a fly in where
people come and have pancake breakfast and all

550
00:42:46.679 --> 00:42:52.599
of the guys in these airplanes from
little country airports join It. Wasn't it

551
00:42:52.679 --> 00:42:59.800
fun, Chopper? Wasn't it fun? I had almost forgot how nice airport

552
00:43:00.000 --> 00:43:02.400
people are, But it was great. It was a good time. A

553
00:43:02.440 --> 00:43:08.199
lot of airplanes to look at and
you know, pancakes and sausage. No

554
00:43:08.480 --> 00:43:15.559
politics, just fun exactly. The
biggest controversy is who had the who had

555
00:43:15.599 --> 00:43:20.159
the best airplane? I mean,
come on, hey, here's the deal.

556
00:43:20.599 --> 00:43:23.440
So we went in and a Chopper
and that's hence the name Deputy Chopper.

557
00:43:23.480 --> 00:43:25.679
By the way, he actually got
to fly. But I just want

558
00:43:25.679 --> 00:43:30.400
to say, somebody, Chopper,
the seatbelt fit. I was so impressed.

559
00:43:30.920 --> 00:43:34.880
I mean, you're making tremendous progress. I'm serious. I hope you

560
00:43:34.880 --> 00:43:37.559
don't mind me talking about this.
Did I violate hippodology? I don't.

561
00:43:39.760 --> 00:43:45.079
Yeah, I don't carry. Hey
it's working. Yeah, choppers, Uh,

562
00:43:45.519 --> 00:43:50.639
choppers doing well on a diet.
And we were joking about the seatbelt

563
00:43:50.760 --> 00:43:53.719
not fitting well. It fit even
before it was just a little tight that

564
00:43:53.840 --> 00:43:58.400
I think he was more comfortable this
time. I think what we ought to

565
00:43:58.400 --> 00:44:04.519
do, chopd is one day have
a YouTube more on gathering at the hangar

566
00:44:04.880 --> 00:44:10.400
and take them for rides. What
do you think that's a great idea.

567
00:44:12.440 --> 00:44:15.039
Yeah, I might even throw on
some hot dogs and burgers, but who

568
00:44:15.079 --> 00:44:19.239
knows I might do that. No, I'm not gonna mte do it.

569
00:44:19.239 --> 00:44:23.280
I'm going to do it. So
you got to remind me. Yeah,

570
00:44:23.679 --> 00:44:28.960
it'll be only you got to be
signed up on YouTube for the show in

571
00:44:29.039 --> 00:44:34.559
order to get it. You can't
just show up and then we'll do rides.

572
00:44:34.760 --> 00:44:39.760
Well that would be a lot of
that. Yeah. So anyway,

573
00:44:39.840 --> 00:44:43.800
Chopper, let me know when you
get a hold of the sheriff, because

574
00:44:43.840 --> 00:44:50.159
what they said was on this eviction
of a squatter, they got the expedited

575
00:44:50.559 --> 00:44:57.800
eviction, which is being afforded to
people that have no contracts, no agreements,

576
00:44:57.880 --> 00:45:00.719
nothing at all, and they claim
the person just show up. There's

577
00:45:00.760 --> 00:45:06.920
an expedited eviction. But when they
had the writ to move them out to

578
00:45:06.920 --> 00:45:12.800
the wriit to move the guy out, the Sheriff's department, according to this

579
00:45:12.880 --> 00:45:19.559
guy, demanded that they have twenty
people to do it. Now, I've

580
00:45:19.599 --> 00:45:23.920
never heard of such a thing.
I do know that Denver can demand that

581
00:45:24.000 --> 00:45:29.440
you have enough people to get it
done in an hour. It does not

582
00:45:29.719 --> 00:45:32.280
have to be a professional mover,
and you do not have to put it

583
00:45:32.320 --> 00:45:36.519
in a truck or a U haul
or anything. All you have to do

584
00:45:36.599 --> 00:45:39.760
is move it to the front.
Now, according to this guy, there's

585
00:45:39.920 --> 00:45:45.599
nothing in that apartment. The squatter
has next to nothing, So why would

586
00:45:45.719 --> 00:45:51.360
Denver Sheriff's Department demand that twenty people
show up, so they weren't able to

587
00:45:51.360 --> 00:45:54.719
evict the guy that was three weeks
ago, so they wanted to do it

588
00:45:54.760 --> 00:46:00.880
again. And now the Sheriff's department
is saying, you need a new and

589
00:46:00.119 --> 00:46:05.559
our attorney says, no, you
do not. You don't have to go

590
00:46:05.679 --> 00:46:09.639
back to court for another one.
So we have the sheriff's department practicing law.

591
00:46:09.760 --> 00:46:15.599
Now the deputies are are and I
don't mean deputies like our deputies.

592
00:46:15.639 --> 00:46:21.079
I'm talking about the Denver Sheriff's Department
that I think what they're doing is they're

593
00:46:21.119 --> 00:46:25.039
they're pissed off that they're getting their
coffee and donut time eaten into, so

594
00:46:25.079 --> 00:46:30.920
they're I think what they're doing is
they're demanding things that aren't in the law.

595
00:46:30.639 --> 00:46:34.559
So I want to know what the
hell's going on with these idiots,

596
00:46:34.599 --> 00:46:39.280
because I just don't think that they
have a right to do that. Three

597
00:46:39.400 --> 00:46:44.719
h three seven two five five.
We got John. He wants to talk

598
00:46:44.760 --> 00:46:49.599
about Tabor. Everyone's wondering where the
checks are. The checks are delayed,

599
00:46:49.599 --> 00:46:53.760
they're coming and we hear that they
underpaid and we'll have to send another round

600
00:46:53.800 --> 00:47:00.239
of checks John, What is your
question? Well, I saw new saw

601
00:47:00.039 --> 00:47:04.639
a news broadcast on Fox thirty one, and then I looked it up online

602
00:47:04.639 --> 00:47:10.719
and read a little bit of the
story. Apparently they still owe us like

603
00:47:10.840 --> 00:47:16.480
thirty four in that. That's right
money, that's right that wait wait,

604
00:47:16.519 --> 00:47:20.679
wait, they do have the money
because the Tabor money was there. Are

605
00:47:20.679 --> 00:47:23.639
you saying they don't have the money
they're trying to figure out what to do

606
00:47:23.719 --> 00:47:27.480
with it right now? Well,
I think they spent the money, is

607
00:47:27.519 --> 00:47:31.719
what you mean to say? Yeah, I mean, can you believe these

608
00:47:31.719 --> 00:47:36.480
idiots they sent out the wrong amount. First, they tried to keep it,

609
00:47:36.519 --> 00:47:40.440
remember that maneuver. They tried to
keep it. Well, they tried

610
00:47:40.480 --> 00:47:45.800
to eliminate the table. No,
that's what I meant. They tried to

611
00:47:45.840 --> 00:47:49.559
eliminate it, saying we're going to
lower your taxes. But remember they were

612
00:47:49.559 --> 00:47:57.000
the ones that raised our taxes to
begin with and then turned around and say,

613
00:47:57.280 --> 00:48:01.039
well, now we're going to lower
your taxes by keeping the bottom line

614
00:48:01.079 --> 00:48:06.159
is it's a big scam. Our
governor is a scammer. He is a

615
00:48:06.199 --> 00:48:09.440
scammer. He looks for ways.
Remember when he claimed it was him that

616
00:48:09.559 --> 00:48:14.599
was giving back this refund, His
administration had nothing to do with him.

617
00:48:14.960 --> 00:48:16.800
In fact, it was up to
him we wouldn't get one. I you

618
00:48:16.840 --> 00:48:21.599
know, whether you're a Republican or
Democrat, you can't be happy with Polish.

619
00:48:22.280 --> 00:48:23.719
I'm sorry you can't be Now.
Now I will tell you this.

620
00:48:24.320 --> 00:48:28.840
I will tell you this. I
don't think he did a bad job when

621
00:48:28.920 --> 00:48:31.679
it came to COVID. I don't
think he did such a bad job.

622
00:48:32.840 --> 00:48:37.719
But anyway, no, I was
not forget he called the selfish bastards though

623
00:48:38.239 --> 00:48:44.239
what oh he called a selfish bastards
We didn't want to wear masks? Oh

624
00:48:44.280 --> 00:48:47.920
oh oh yeah, Well you know
I'm telling you, man, I just

625
00:48:49.000 --> 00:48:52.320
get so pissed. So anyway,
John, did you what was your specific

626
00:48:52.400 --> 00:48:58.519
question? Well, my question was
because I haven't really heard anybody else talk

627
00:48:58.559 --> 00:49:04.760
about it except on Fox News one
time and then looking it up on uh

628
00:49:05.079 --> 00:49:07.639
No. But they have to pay
us, There's no way around it.

629
00:49:07.639 --> 00:49:09.760
They're going to have to do it. So let me see what I can

630
00:49:09.800 --> 00:49:12.960
find out. During the break,
we got more coming up. Get your

631
00:49:12.960 --> 00:49:15.159
calls in three oh three seven one
three talks seven to one, three eight,

632
00:49:15.199 --> 00:49:17.760
two five five. What's on your
mind? How can we help you?

633
00:49:17.800 --> 00:49:23.280
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634
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635
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636
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637
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638
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639
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trains, grab bar seats, whatever
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640
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641
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642
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thing Denver's best roofer Excel Roofing dot
com. You don't pay a cent until

643
00:50:04.440 --> 00:50:12.599
you're content. Time for an insurance
checkup, free no obligation comparison call Compass

644
00:50:12.599 --> 00:50:16.280
Insurance Paying too much your coverage at
dozens of insurance companies find out now three

645
00:50:16.360 --> 00:50:21.199
oh three seven seven to one help. You'll think you're his only customer when

646
00:50:21.199 --> 00:50:23.920
you choose Frank durand the real estate
Man dot com to list your home with

647
00:50:24.039 --> 00:50:40.280
Remax Alliance three oh three nine two
zero sixteen twenty two Hi three oh three

648
00:50:42.159 --> 00:50:45.960
seven one three talk three O three
seven one three eight two five five?

649
00:50:46.280 --> 00:50:50.119
Did Mark ever connect? Is he
on? Or what's going on? I

650
00:50:50.559 --> 00:50:53.159
wasn't able to hear him before,
and you accuse me of ignoring him?

651
00:50:53.239 --> 00:50:55.519
Is he on? As you've done
before? But yeah, he's got on

652
00:50:55.599 --> 00:50:58.800
and up right now. I don't
know if he's actually connected. Mark?

653
00:50:59.079 --> 00:51:02.639
Are you there anyway? As soon
as you are, just chime in,

654
00:51:02.760 --> 00:51:09.079
brother, Let's go to uh Bill. What's happened at Bill? What's going

655
00:51:09.119 --> 00:51:15.119
on? Bro? Can you hear
me? Bill? Are you there?

656
00:51:15.760 --> 00:51:17.760
Yeah? Can you hear me Tom? I sure can Bill? What's going

657
00:51:17.800 --> 00:51:23.440
on? Man? About a month
ago I went to Breaks Plus to get

658
00:51:23.480 --> 00:51:28.880
my tires rotated and I even got
an oil change. That last snowstorm,

659
00:51:29.519 --> 00:51:34.800
I went like two blocks and my
wheel literally fell off and your tires were

660
00:51:34.920 --> 00:51:40.119
rotated and they did your brakes,
Yeah, they did both. And then

661
00:51:40.199 --> 00:51:44.079
when I drove it down the street
to get gas and this Toyota Tundra,

662
00:51:44.119 --> 00:51:47.199
I just I have the pictures on
Breaks which which wheel? Which wheel fell

663
00:51:47.239 --> 00:51:52.239
off my front driver's side. Well, there's no way that's a coincidence in

664
00:51:52.280 --> 00:51:58.199
my opinion. So what happened.
They took they went and got new rims

665
00:51:58.239 --> 00:52:01.800
for me, but my fender is
all caved in, and well they need

666
00:52:01.840 --> 00:52:07.599
to fix it. What year is
this at twenty ten, Well, the

667
00:52:07.599 --> 00:52:10.840
good news is you're not gonna have
diminish value or anything, but they should

668
00:52:10.880 --> 00:52:16.599
fix the damn thing. Well,
here's my question to you. They were

669
00:52:16.679 --> 00:52:22.239
just gonna pick drag and grab it. Please, sorry, sorry, okay,

670
00:52:22.719 --> 00:52:24.679
just hold on Bill, just I'm
gonna put you on hold for a

671
00:52:24.679 --> 00:52:30.159
minute. Just and Kachina just talk
to him real quick. I and for

672
00:52:30.199 --> 00:52:32.960
those listening, and you heard the
delay, and I know my YouTube morons

673
00:52:34.000 --> 00:52:37.599
don't hear a delay, so they
heard the full Monty. He just said,

674
00:52:37.639 --> 00:52:40.000
oh screw it, and he didn't
use the word screw. So just

675
00:52:40.039 --> 00:52:43.920
hang on. I'll come right back
to Bill. But I need to,

676
00:52:44.239 --> 00:52:46.679
uh just take a breather on that
and build up our delay again. Okay,

677
00:52:47.559 --> 00:52:51.920
and then we're gonna take a break
by Hannah real quick. Here,

678
00:52:52.159 --> 00:52:54.480
let's go to Hannah fix At twenty
four to seven. Somebody said, the

679
00:52:54.519 --> 00:53:00.360
no breakdown guarantee is both furnace and
AC but but what but we're not going

680
00:53:00.440 --> 00:53:04.599
to even use the furnace until winter, So talk about that, well,

681
00:53:04.599 --> 00:53:07.719
talk, that's what you would think. Actually, your entire system works in

682
00:53:07.880 --> 00:53:12.880
conjunction, right, So when your
AC is running all summer long, that

683
00:53:12.960 --> 00:53:16.199
blower wheel that's in the furnace right, the whole it is working in anarmover,

684
00:53:16.440 --> 00:53:20.039
it's an error mover. If that
thing is clogged, if it's got

685
00:53:20.039 --> 00:53:22.880
the dirt, dustin debris on there, energy bills are going up, breakdowns

686
00:53:22.880 --> 00:53:28.440
are happening. So really it is
the perfect time to do both AC definitely,

687
00:53:28.599 --> 00:53:32.320
but furnace too. Yeah, so
either so if anything in the system

688
00:53:32.360 --> 00:53:37.079
breaks down, they re they guarantee
it. So anyway, three oh three,

689
00:53:37.119 --> 00:53:39.559
seven to one to three Tonk is
our number, or three oh three

690
00:53:39.599 --> 00:53:43.719
Martino, you can call twenty four
to seven and we have more coming up

691
00:53:43.760 --> 00:53:47.159
on the Troubleshooter show. Waterpros dot
net remember this full house, full house

692
00:53:47.800 --> 00:53:52.679
water systems or at your kitchen sink. But here's the best part. Right

693
00:53:52.719 --> 00:53:55.360
now, you can call water pros
free of charge for a water test of

694
00:53:55.400 --> 00:54:00.599
your drinking water and the hardness of
your water free and if you have a

695
00:54:00.639 --> 00:54:04.320
water system that you don't know what
to do with, they will look at

696
00:54:04.360 --> 00:54:08.519
it free and give you a complete
estimate of anything if you want it serviced

697
00:54:08.960 --> 00:54:13.960
is twenty nine to ninety five and
that is water prosnin at three o three

698
00:54:14.119 --> 00:54:23.239
eight six two five five five four. Go with a sure thing Denver's Best

699
00:54:23.320 --> 00:54:28.360
roofer Excel Roofing dot com. You
don't pay a cent until you're content.

700
00:54:30.719 --> 00:54:35.320
Time for an insurance check up free, no obligation. In comparison, call

701
00:54:35.400 --> 00:54:39.360
Compass Insurance paying too much your coverage
at dozens of insurance companies find out now

702
00:54:39.440 --> 00:54:43.719
three oh three seven seven to one. Help. You'll think you're his only

703
00:54:43.800 --> 00:54:46.639
customer when you choose Frank durand the
real estate Man dot com to list your

704
00:54:46.679 --> 00:54:53.960
home with Remax Alliance three oh three
nine two zero sixteen twenty two. Okay,

705
00:54:54.039 --> 00:54:58.159
I want to clarify something too well, No, let me go to

706
00:54:58.199 --> 00:55:04.960
the phones. There are absolutely conflicting
reports on this Dollar Tree and how many

707
00:55:04.960 --> 00:55:08.400
stores they're closing, and this freaking
news break by the way, and I'm

708
00:55:08.440 --> 00:55:12.119
going to go to the phones,
but news break says they're all closing.

709
00:55:12.280 --> 00:55:16.519
Think about that they're closing their doors
at Dollar Tree, which I am told

710
00:55:16.760 --> 00:55:23.719
is not true. This is an
entire news article and anyway, stay tuned

711
00:55:23.760 --> 00:55:28.159
for that they should check their accuracy, I guess, and that comes,

712
00:55:28.199 --> 00:55:31.880
by the way from the US Sun. News Break is an aggregator of stories.

713
00:55:32.199 --> 00:55:37.719
But I still think they should be
responsible for what the hell they're republishing

714
00:55:37.320 --> 00:55:42.960
At the US Sun. They republish
that anyway, Let's let's keep going here.

715
00:55:42.960 --> 00:55:45.039
Three all three seven, one,
three eight, two five five.

716
00:55:45.119 --> 00:55:49.360
So breaks plus bill we left off
with you a month ago. Breaks plus

717
00:55:49.400 --> 00:55:53.760
tire rotated front driver's side wheel fell
off on his two ten Toyota Tundra.

718
00:55:54.119 --> 00:55:58.519
Here's what they need to do,
no matter what, whatever, whatever it

719
00:55:58.599 --> 00:56:00.800
takes, they should put you back
to reaccident condition. They don't have to

720
00:56:00.840 --> 00:56:04.639
do anything more than that. Okay, if you want to paint your own

721
00:56:04.679 --> 00:56:07.519
car, you got to come up
with an adequate number on what they would

722
00:56:07.519 --> 00:56:10.719
have had to have painted. They
don't have to give you a new paint

723
00:56:10.800 --> 00:56:17.840
job. Okay, So I think, how much is it going to cost

724
00:56:17.880 --> 00:56:25.440
to repaint the car? It's going
to be like four thousand dollars. And

725
00:56:27.239 --> 00:56:32.800
okay, if they had that front
if they had that front driver's side fender

726
00:56:32.840 --> 00:56:37.079
fixed where the wheel fell off,
how much is that repaint going to be

727
00:56:37.079 --> 00:56:43.119
from a body shop? What's seventeen
hundred. That's what it would cost,

728
00:56:43.960 --> 00:56:47.559
yes, sir, just that area. Yeah, well look okay, or

729
00:56:47.599 --> 00:56:52.840
would you think it'll be uh,
it'll look like because the truck is a

730
00:56:52.840 --> 00:56:54.599
work truck, I mean it might
have some scratches next to the door.

731
00:56:54.599 --> 00:56:59.280
I mean, Bill, they don't
have to paint your whole truck. Okay,

732
00:56:59.559 --> 00:57:05.679
there you have right now, a
fourteen year old truck. Fourteen years

733
00:57:05.679 --> 00:57:09.880
old. Okay, if now they
owe it, they owe you the fix.

734
00:57:10.079 --> 00:57:14.039
They need to fix it, no
doubt, and they need to make

735
00:57:14.079 --> 00:57:17.239
a decent paint job, but they
don't. So they should try to blend

736
00:57:17.280 --> 00:57:22.119
it the best as possible. But
they do not have to paint the rest

737
00:57:22.119 --> 00:57:25.280
of your truck. Now. I
don't know if seventeen hundred is high or

738
00:57:25.320 --> 00:57:30.480
lower whatever, but if you get
a few estimates and that front quarter would

739
00:57:30.519 --> 00:57:36.280
have cost you seventeen hundred in paint, then they should give you that money

740
00:57:36.360 --> 00:57:39.239
and then you can put it toward
a full paint job. That for sure.

741
00:57:39.480 --> 00:57:43.719
And if they won't do that for
you, I think we need to

742
00:57:43.719 --> 00:57:46.039
put someone on it. Now.
Are they refusing to pay anything for the

743
00:57:46.079 --> 00:57:51.599
paint? Well, no, he
was going to do that, and I

744
00:57:51.639 --> 00:57:54.199
was going to like pay half.
I mean, if you look at the

745
00:57:54.199 --> 00:57:59.360
pick wait wait, hold on,
Bill, I'm not understanding. What were

746
00:57:59.400 --> 00:58:02.880
they willing to do for the pain. They were going to be paid this.

747
00:58:04.119 --> 00:58:07.039
They were going to put a new
fender on and repaint it good.

748
00:58:07.199 --> 00:58:12.000
That's all they have to do,
Okay, I didn't know. Well,

749
00:58:12.039 --> 00:58:15.360
why would you think they have to
do more? And why? I mean

750
00:58:15.400 --> 00:58:16.480
I was going to meet them.
Well, I mean, if you look

751
00:58:16.480 --> 00:58:20.039
at the pictures on Google, I
mean, and they tried to fix them,

752
00:58:20.119 --> 00:58:22.000
wheel of them even that was done
wrong. I had to I had

753
00:58:22.039 --> 00:58:25.840
to go Bill that. Bill,
Bill, I'm not justifying them fixing it

754
00:58:25.880 --> 00:58:30.159
wrong. If you heard what I
said, they need to fix it,

755
00:58:30.679 --> 00:58:34.519
right, Okay, they need to
and they need to paint the fender they

756
00:58:34.519 --> 00:58:37.840
put on. But I don't know
why you believe they need to go beyond

757
00:58:37.920 --> 00:58:44.639
that. Okay, I'm just I'm
probably just You're probably right, You're right.

758
00:58:45.280 --> 00:58:47.960
I mean, I'm just I'm not
trying to be difficult. I'm just

759
00:58:49.000 --> 00:58:53.599
saying that's all you can expect.
Everything else is called better mint now people,

760
00:58:53.760 --> 00:58:57.320
and Bill, You're not the only
one. A lot of people make

761
00:58:57.360 --> 00:59:01.639
the argument that they were that and
happy. They would have never thought about

762
00:59:01.639 --> 00:59:07.280
painting the whole truck. But now
that that fender is repainted, it's not

763
00:59:07.480 --> 00:59:12.119
matching perfectly. Blah blah blah blah
blah. The courts don't work that way.

764
00:59:12.360 --> 00:59:17.039
They just don't. You don't get
to just better the situation by the

765
00:59:17.079 --> 00:59:21.960
fact that you had an accident.
You just don't. If it was a

766
00:59:22.000 --> 00:59:25.239
newer truck and you couldn't get the
paint to match, you'd have more of

767
00:59:25.280 --> 00:59:29.960
an argument, for sure. Three
three seven, one, three eight,

768
00:59:30.000 --> 00:59:34.320
two five five. Let's go back
to the phones and talk to Mohammed.

769
00:59:34.559 --> 00:59:37.599
Mohammed. What has happened? Oh? Did he hang up? Mohammed?

770
00:59:37.400 --> 00:59:42.519
Okay, we'll go to Kem then
is it Kem k e m or ken

771
00:59:44.119 --> 00:59:49.239
Jim? Kim? Kim? Okay, Kim. What's happening. Well,

772
00:59:49.320 --> 00:59:53.199
I've got a problem with a roofing
product that was installed on my house three

773
00:59:53.280 --> 00:59:59.199
years ago. Interesting, what's the
problem. Well, that's one of the

774
00:59:59.320 --> 01:00:05.599
synthetic shingles, the fifty year shingle
product. What is it called, Well,

775
01:00:05.639 --> 01:00:09.920
it's made by the f Waves company. Is it the hail proof like

776
01:00:10.039 --> 01:00:15.159
plastic kind of thing. Yeah,
it's a synthetic material. That's hailproof,

777
01:00:15.199 --> 01:00:20.519
wind proof, you know, fifty
year product. Yeah, I've heard you

778
01:00:20.599 --> 01:00:25.119
mentioned mentioned f wave before with one
of your roofing companies that you deal with.

779
01:00:27.159 --> 01:00:30.000
Well, I don't know if I
did. I know Mark mentioned yet.

780
01:00:30.079 --> 01:00:32.119
I thought he was the one that
had that done. Maybe maybe I'm

781
01:00:32.119 --> 01:00:37.599
wrong, but we have talked about
it before. And who did your roof?

782
01:00:37.719 --> 01:00:42.639
Well, p r Q Exteriors did
an outstanding job. I've had no

783
01:00:42.840 --> 01:00:47.559
issue with them. They've been super
It's the shingle product that what's wrong with

784
01:00:47.599 --> 01:00:53.599
them? Well, I believe it's
a it's a defective material. What what

785
01:00:53.840 --> 01:01:05.840
the representatives has told my roofing company
is that apparently there wasn't enough adhesive applied

786
01:01:05.920 --> 01:01:09.000
to the underside of those shingles when
they were Now are they saying just this

787
01:01:09.199 --> 01:01:15.440
batch or are they claiming all of
the f waves They're they're claiming the batch

788
01:01:15.719 --> 01:01:21.800
that was installed in my roof did
not have a proper adhesive on it.

789
01:01:22.840 --> 01:01:27.760
Oh, so what are they going
to do about it? Well, so

790
01:01:27.880 --> 01:01:32.320
this roof was installed in twenty one, three years ago. The first winter

791
01:01:32.800 --> 01:01:39.840
I noticed the roof, the machinles
were popping up and they they contact when

792
01:01:39.880 --> 01:01:45.519
in twenty twenty one, during the
fall, when the weather cooled off,

793
01:01:45.599 --> 01:01:50.079
that's when the shot it. Okay, it's in the cooler. So they

794
01:01:50.119 --> 01:01:54.480
advised PRQ to apply a silicone to
the underside of the shingles and tack them

795
01:01:54.480 --> 01:02:02.320
down nails. So the PRQ did
that. The next winter two thousand fall

796
01:02:02.360 --> 01:02:08.119
of twenty twenty two, the peeling
started up again. You shouldn't mess You

797
01:02:08.159 --> 01:02:12.159
shouldn't have to mess with us.
You paid good money for that roof,

798
01:02:12.239 --> 01:02:15.719
man, that's a fifty year roof. It's a fifty thousand dollars roof as

799
01:02:15.760 --> 01:02:20.639
well. And did your insurance pay
for that or did you pay for the

800
01:02:20.719 --> 01:02:25.000
upgrade? The insurance paid for it. How did you get them to upgrade

801
01:02:25.000 --> 01:02:30.239
you? It wasn't an upgrade.
I had a high quality shingle on there

802
01:02:30.239 --> 01:02:32.519
to begin with. But they okay, very good, very good. So

803
01:02:32.559 --> 01:02:37.199
what's going on now? Where does
it stand right now? Well, the

804
01:02:37.239 --> 01:02:42.719
second winter, the shingles popped up
again, and they came up with a

805
01:02:42.760 --> 01:02:46.480
specially my made clip that they wanted
installed to try and hold them down.

806
01:02:47.480 --> 01:02:52.159
That's a come on, man,
just why won't they just redo it?

807
01:02:52.400 --> 01:02:57.440
Well, this is a this is
the third year now and they're still peeling

808
01:02:57.559 --> 01:02:59.760
up after they had the clip.
Wait a minute, so wait, you

809
01:03:00.159 --> 01:03:02.920
him, you let him put the
silicone, and then you let them fix

810
01:03:04.000 --> 01:03:06.920
it again, and you let him
fix it. Let me get this straight.

811
01:03:06.960 --> 01:03:09.800
You let him fix it three times. No, the first time they

812
01:03:09.960 --> 01:03:15.800
put the silicone and nails to tack
it down, and then the second time,

813
01:03:15.519 --> 01:03:21.119
the second time they applied clips.
Okay, and it's still coming up,

814
01:03:21.760 --> 01:03:27.800
it's still coming out. And so
I had a representative come out again

815
01:03:27.920 --> 01:03:30.880
this spring, about a couple of
weeks ago, and he took it back.

816
01:03:31.000 --> 01:03:34.400
I wrote a letter. He asked
me to write a letter to the

817
01:03:34.440 --> 01:03:39.119
company explaining what had been done in
the last three years. Their response was,

818
01:03:39.440 --> 01:03:43.400
you can do one of two things. We can tack it all down

819
01:03:43.480 --> 01:03:50.320
again, or you can put the
clips on the whole roof again. But

820
01:03:50.360 --> 01:03:57.440
they won't replace it. They won't
replace the roof. I think they're dead

821
01:03:57.440 --> 01:04:00.840
wrong. Well you and to you
and the roofing company, and I agree,

822
01:04:00.960 --> 01:04:09.360
But are the installers agree? F
wave does not agree? Why do

823
01:04:09.400 --> 01:04:15.360
they think you should accept this?
Well, that's where I'm at with this.

824
01:04:15.760 --> 01:04:20.599
I'm in My roofer thinks it's crazy. He thinks they're a big company

825
01:04:20.639 --> 01:04:24.719
picking on the little guy and waiting
to see what I'm going to do.

826
01:04:25.840 --> 01:04:30.079
Well, I want to talk to
one of our roofers, just to get

827
01:04:30.079 --> 01:04:34.320
there, to get their input.
Well, i'd like learning get a hold.

828
01:04:35.119 --> 01:04:42.239
What's that? My concern is,
I don't think whichever route I go,

829
01:04:42.480 --> 01:04:45.800
tacking it down or putting clips on, will pass an inspection if I

830
01:04:45.840 --> 01:04:49.000
ever want to sell this house.
I'm not sure that. I don't think

831
01:04:49.079 --> 01:04:53.320
that's your worry. I think my
worry would be I bought a fifty year

832
01:04:53.440 --> 01:05:01.159
damn roof and it's jury rigged well, and they'vemitted that the adhesive must not

833
01:05:01.239 --> 01:05:06.960
have been applied correctly to the shingle
spatch, and that's why you went with

834
01:05:08.039 --> 01:05:13.960
an f wave shingle with a fifty
year warranty exactly. Oh, this is

835
01:05:14.119 --> 01:05:19.280
ridiculous. So they're going to fix
it for fifty years. Well, I

836
01:05:19.280 --> 01:05:23.559
don't know what they'll do because the
first clips I applied to it didn't hold

837
01:05:23.559 --> 01:05:27.440
them down. Why is that?
Though? I find that very odd?

838
01:05:29.280 --> 01:05:31.119
Well, why would hold on a
second? All right? I want to

839
01:05:31.159 --> 01:05:34.480
get let's see if we can get
Jay bretts on from Excel just to weigh

840
01:05:34.559 --> 01:05:45.800
in on this three oh three seven
one three eight two five five. Go

841
01:05:45.920 --> 01:05:50.159
with a sure thing Denver's best roofer
excel Roofing dot com. You don't pay

842
01:05:50.199 --> 01:05:57.960
a cent until you're content. Time
for an insurance check up free, no

843
01:05:58.079 --> 01:06:01.559
obligation. In comparison, call cop
Us Insurance paying too much your coverage at

844
01:06:01.599 --> 01:06:05.320
dozens of insurance companies find out now
three all three seven seven to one.

845
01:06:05.400 --> 01:06:10.079
Help. You'll think you're his only
customer when you choose Frank durand the real

846
01:06:10.159 --> 01:06:14.719
estate Man dot com to list your
home with Remax Alliance three all three nine

847
01:06:14.760 --> 01:06:23.920
two zero sixteen twenty two. Hi, Tom Marchino three O three seven one

848
01:06:23.960 --> 01:06:30.719
three talk seven one three eight two
five five. Let's go to Jay Brett's

849
01:06:30.480 --> 01:06:38.079
owner of excel Roofing ex ce l
Excelroofing dot com. Chay, what do

850
01:06:38.119 --> 01:06:41.440
you know about f wave? Uh? I just look this up. In

851
01:06:41.440 --> 01:06:48.440
addition to what I'm hearing from Kim, Kim says that his did not have

852
01:06:48.559 --> 01:06:54.559
enough glue on it. They're coming
up and the manufacturer refuses to do anything.

853
01:06:54.599 --> 01:06:59.599
But what do you call it?
Tatch jobs? They're they put down

854
01:06:59.679 --> 01:07:02.559
silic cone to try to keep it
down, and then they had to do

855
01:07:02.639 --> 01:07:06.360
clips the second year to keep it
down, and now they're offering to do

856
01:07:06.440 --> 01:07:12.320
more silicone and more clips, but
they won't replace the roof, and every

857
01:07:12.400 --> 01:07:16.760
year a different section is affected.
We only have a few seconds here,

858
01:07:16.800 --> 01:07:19.400
but we can hold you over.
But Jay, have you heard of this

859
01:07:19.480 --> 01:07:24.920
problem. We've seen it before.
Tom and I would tell him there's going

860
01:07:24.960 --> 01:07:27.880
as a manufacturer, keep the direction
it every year. You should let him

861
01:07:27.920 --> 01:07:31.199
do that thing. Yeah, we
can hold over the break man. We'll

862
01:07:31.280 --> 01:07:34.000
let them do it. Yeah,
but I didn't buy a I wouldn't buy

863
01:07:34.000 --> 01:07:38.639
a fifty or sixty or seventy five
thousand dollars roof for that. We'll talk

864
01:07:38.679 --> 01:07:43.920
about that and more coming up.
Go with a sure thing Denver's Best roofer

865
01:07:44.039 --> 01:07:50.199
Excel roofing dot com. You don't
pay a cent until you're content. Time

866
01:07:50.239 --> 01:07:55.119
for an insurance check up free,
no obligation. In comparison, call Compass

867
01:07:55.159 --> 01:07:59.519
Insurance. Pay too much your coverage
at dozens of insurance companies find out now

868
01:07:59.639 --> 01:08:02.519
three three, seven seven to one
help. You'll think you're his only customer

869
01:08:02.559 --> 01:08:06.480
when you choose Frank durand the real
Estateman dot com to list your home with

870
01:08:06.599 --> 01:08:16.439
Remax Alliance three all three nine two
zero sixteen twenty two. Yeah, Rito

871
01:08:18.199 --> 01:08:29.159
need so you don't have come running
as fast as we can. Shooter's gonna

872
01:08:29.239 --> 01:08:36.479
help come man. This is the
Troubleshooter Show. No Tom Martino, Hi

873
01:08:36.600 --> 01:08:40.840
Tom Martino. Here. This hour
brought to you by Frank duran the real

874
01:08:41.000 --> 01:08:45.600
Estateman dot com. He does an
analysis of your home free of charge,

875
01:08:45.600 --> 01:08:48.600
whether you're thinking about selling or not, or maybe thinking about selling but not

876
01:08:48.640 --> 01:08:51.920
sure, not sure what you can
buy. He does a complete analysis of

877
01:08:51.960 --> 01:08:56.600
not only what your house will sell
for, what you will clear on the

878
01:08:56.600 --> 01:09:00.159
deal and or net on the deal
after expenses, and then what's out there

879
01:09:00.199 --> 01:09:03.920
to buy whatever you need, free
of charge. Complimentary Frank Durant, the

880
01:09:04.000 --> 01:09:10.239
real estate Man dot com three oh
three nine two zero sixteen twenty two.

881
01:09:10.319 --> 01:09:14.000
Let's go to the phones. Jay
Brett's he's an expert. He's also the

882
01:09:14.039 --> 01:09:16.239
owner of Excel Roofing. I've known
him for many, many years, and

883
01:09:17.079 --> 01:09:24.600
we were talking about f wave and
apparently it's happening all over the country.

884
01:09:24.680 --> 01:09:30.079
So I thought f wave was the
Shiznit's at first Tailproof hardy, but now

885
01:09:30.119 --> 01:09:33.800
they're having a problem with adhesives and
keeping the keeping the damn roof on the

886
01:09:33.880 --> 01:09:39.399
roof it's peeling up. And now
they go out and they put silicone nails

887
01:09:39.479 --> 01:09:43.119
or clips. The guy says,
I didn't spend fifty grand for this,

888
01:09:43.920 --> 01:09:45.920
And Jay, you're saying, as
long as they keep honoring the warranty,

889
01:09:46.119 --> 01:09:49.840
just go with it. Well,
how would you feel if you put a

890
01:09:49.960 --> 01:09:54.720
very expensive roof on your house and
every year or so you got to have

891
01:09:54.760 --> 01:09:59.800
people come out and fix the shingles
that are coming up. And by the

892
01:09:59.800 --> 01:10:01.560
way, I hear your point,
Excel is not involved in this job.

893
01:10:01.600 --> 01:10:06.399
I'm asking Jay as as an observer
of the industry. Go ahead, Jay,

894
01:10:06.760 --> 01:10:10.319
I totally get what you're saying,
Tom, and for everybody out there.

895
01:10:10.680 --> 01:10:14.479
The F wave shingles there, plastic
shingles are about a quarter of an

896
01:10:14.520 --> 01:10:18.479
inch stick. They kind of look
like a thick asphalt shingle and the plastic

897
01:10:18.560 --> 01:10:24.520
nature of them, they are very
bomb proof in my opinion, very resistant

898
01:10:24.520 --> 01:10:29.520
to hail. So I think that
that's great plastic shingles. Over the years,

899
01:10:29.560 --> 01:10:32.640
we've seen discoloration problems as the main
problem, and we thought that F

900
01:10:32.720 --> 01:10:39.920
wave was the schnitzel. Also,
to use your word sometimes what happens is

901
01:10:40.079 --> 01:10:43.560
that the plastic. I don't know, if it's just the nature of the

902
01:10:43.600 --> 01:10:45.279
material or whatever, it will lift
up a little bit. I guess the

903
01:10:45.319 --> 01:10:49.720
first question I have for Tim is
how bad are these things lifting up?

904
01:10:49.920 --> 01:10:54.239
I mean, if it was my
house and I had this roof and the

905
01:10:54.279 --> 01:10:58.560
shingles were lifting up more than say, half an inch, I would be

906
01:10:58.600 --> 01:11:02.399
really concerned. They're not. They're
not. It doesn't look like a bunch

907
01:11:02.399 --> 01:11:08.399
of ski jumps on his roof.
Then I would let the manufacturer continue to

908
01:11:08.439 --> 01:11:12.000
work with it and see if it
gets the problem under control. How far

909
01:11:12.079 --> 01:11:18.720
are these shingles lifted him? They're
easily a half inch, and it's probably

910
01:11:18.760 --> 01:11:23.199
thirty to forty percent of the roof. It's not just a few shingles.

911
01:11:23.439 --> 01:11:27.199
And I've got now, do they
lift where they already repaired them or only

912
01:11:27.239 --> 01:11:31.840
in the other sections? Well,
the slope on our roof as such that

913
01:11:31.920 --> 01:11:36.520
I can't get up there and look
at it. But as much as many

914
01:11:36.560 --> 01:11:41.800
clips as they put on last year, they've got to be lifting up over

915
01:11:41.840 --> 01:11:44.880
the clips and the clips didn't hold
them down, is what I'm saying.

916
01:11:45.920 --> 01:11:50.479
But that the pictures are unbelievable.
Did you send me the photos. Did

917
01:11:50.560 --> 01:11:55.399
you send me the picks? I
did not. No, I didn't know

918
01:11:55.479 --> 01:11:58.359
how to do that, but I
can. I might want Jay to take

919
01:11:58.359 --> 01:12:00.399
a look at those and we'll call
you back. Jay, would you mind

920
01:12:00.399 --> 01:12:03.239
taking a look at him? Certainly, I'll take a look at those.

921
01:12:03.239 --> 01:12:08.640
Tom So, Kim, how old
is this work? It was installed in

922
01:12:08.720 --> 01:12:12.199
twenty one, so it's three years. So the first three years worst spring,

923
01:12:12.800 --> 01:12:16.239
first spring they did the adhesive and
nails, and the last year they

924
01:12:16.239 --> 01:12:21.560
did especially designed clips. And so
now I'm on the the third year,

925
01:12:23.600 --> 01:12:26.680
trying to put a band aid on
the same. What percentage of it is

926
01:12:27.359 --> 01:12:31.960
coming up now? I would say
thirty to forty percent. That's amazing.

927
01:12:32.079 --> 01:12:39.399
See that sucks. Inty percent is
lifting up half an inch. Some of

928
01:12:39.439 --> 01:12:41.840
them are half an inch, some
of them maybe not as much, but

929
01:12:42.199 --> 01:12:46.880
significant. I mean, you look
at it. You wouldn't believe that it's

930
01:12:47.199 --> 01:12:51.560
that somebody is living with that.
Here's what I want to do again,

931
01:12:51.720 --> 01:12:58.920
Kim, I want Kachina will get
on and tell you on hold, she'll

932
01:12:58.920 --> 01:13:01.880
tell you how to send us those
pics. We're going to send them to

933
01:13:01.960 --> 01:13:08.119
Jay. Thank youj excelroofing dot com. As always, they have that instant

934
01:13:08.479 --> 01:13:12.840
pricer on their website. You put
your address in, it'll give you a

935
01:13:12.920 --> 01:13:17.439
price based on their prices and costs. And it is also for whatever roof

936
01:13:17.479 --> 01:13:25.560
you plug in there. That's excel
exlxlroofing dot com. Okay, good,

937
01:13:25.600 --> 01:13:28.199
I want to go to some other
people who have been waiting. Thank you,

938
01:13:28.279 --> 01:13:30.199
Kim. We will get back to
you. I promise she'll get that

939
01:13:30.279 --> 01:13:34.600
information. We got a comment on
Tabor somebody. In fact, we get

940
01:13:34.600 --> 01:13:38.640
a lot of calls on this.
Not only, of course, did they

941
01:13:38.680 --> 01:13:41.760
try to steal our tabor, but
once we got it, now we find

942
01:13:41.760 --> 01:13:46.159
out they underpaid us. What is
your comment, Chuck? Hey Tom,

943
01:13:46.159 --> 01:13:50.039
I was reading an article on Facebook. I believe it was with the Colorado

944
01:13:50.199 --> 01:14:00.039
Suns that the Democratic Legislature has negotiated
with polists and all of the fund whatever

945
01:14:00.760 --> 01:14:06.479
millions or tens of millions are going
to be refunded, are going to low

946
01:14:06.640 --> 01:14:14.000
income people. People that tay taxes
will not be getting any refund I'd have

947
01:14:14.159 --> 01:14:17.359
not heard that. Are you sure
of that? I tell you I read

948
01:14:17.359 --> 01:14:24.000
it last night on I believe it
was the Colorado Sun that they had reached

949
01:14:24.000 --> 01:14:29.039
an agreement and all of the refunds
will be going to low income you mean

950
01:14:29.039 --> 01:14:34.760
the additional refunds. Yes, I
don't know. I mean, I'll look

951
01:14:34.800 --> 01:14:39.439
that up, but I don't know
about that. And that was you know,

952
01:14:39.479 --> 01:14:43.479
I mean, that's the only place
you read about it. They're calling

953
01:14:43.520 --> 01:14:51.600
it childcare tax credits that are going
to low income people. Okay, I'm

954
01:14:51.600 --> 01:14:57.279
going to look it up. That
I'm just and I believe it was.

955
01:14:57.399 --> 01:15:02.000
I believe the paper or the organization
was because Colorado sucks and it's for low

956
01:15:02.079 --> 01:15:09.800
income and what is it being called
childcare tax credits? Oh? Wait that

957
01:15:10.000 --> 01:15:14.560
well, childcare tax credits are a
whole different thing, man. That's how

958
01:15:14.600 --> 01:15:21.199
they're going to return the Taver refund. Okay, I don't know, bro,

959
01:15:21.560 --> 01:15:26.119
I'm looking it up. I'm doing
all kinds of searching as we're talking.

960
01:15:26.159 --> 01:15:29.560
But let me see if anyone else
knows about that or heard about that.

961
01:15:29.640 --> 01:15:33.079
Thank you, Chuck. Threeh three
seven one three eight two five five.

962
01:15:33.880 --> 01:15:38.079
Gary, you have a question on
disability. What is it? Gary?

963
01:15:39.359 --> 01:15:43.479
Hey, Tom just got back from
the doctor and find out I've got

964
01:15:43.720 --> 01:15:48.880
four crush discs in my back and
arthritis, and he told me that I

965
01:15:49.000 --> 01:15:55.720
was I would qualify for social security
disability? Can you recommend? How old

966
01:15:55.720 --> 01:16:03.279
are you? Gary sixty two and
a half? Okay, and why do

967
01:16:03.359 --> 01:16:09.720
you feel can you do no work
at all? And it can't be improved?

968
01:16:09.720 --> 01:16:11.279
As you know? I mean,
I don't care. I mean,

969
01:16:11.319 --> 01:16:14.720
if you go on disability, you
can always work on fixing it and get

970
01:16:14.760 --> 01:16:17.760
off disability. But what are your
plans? I don't know. I'm just

971
01:16:17.840 --> 01:16:24.680
in pain and after these X rays, I'm just bone on bone and with

972
01:16:24.800 --> 01:16:29.119
the arthritis, and I'm in pain. And he said I would qualify,

973
01:16:29.199 --> 01:16:31.159
so I thought I'd look into it. Okay, So you're looking for an

974
01:16:31.199 --> 01:16:41.520
attorney that does that. Yeah,
okay, Pete McGuire, okay, three

975
01:16:41.560 --> 01:16:53.439
to zero three six nine eight six
eight, Okay, I got it.

976
01:16:53.479 --> 01:16:57.960
I will give him a call now, Pete McGuire. And I say used

977
01:16:57.960 --> 01:17:01.560
to be, I mean one of
the brothers, Uh and Carrie might still

978
01:17:01.560 --> 01:17:04.600
be practicing. He's getting up there
in age. Maybe not, but that

979
01:17:04.720 --> 01:17:08.880
the law firm used to be,
not used to be. It still could

980
01:17:08.960 --> 01:17:14.960
be. Sullivan, Sullivan and maguire
good people, and years ago. They

981
01:17:15.079 --> 01:17:17.479
used to be on the referral list
for many many years, many many years.

982
01:17:18.520 --> 01:17:26.600
And then then the guys just basically
got older and started retiring. Let's

983
01:17:26.600 --> 01:17:29.800
see. Yeah, no, they're
still going by the name Sullivan. Sullivan.

984
01:17:30.000 --> 01:17:31.399
Oh, by the way, at
six nine one, I'm sorry,

985
01:17:31.680 --> 01:17:40.960
I'm glad I looked six nine one
nine eight six eight. Got it all

986
01:17:41.039 --> 01:17:43.880
right? Let me know how ghost. Thank you for calling. Three oh

987
01:17:43.920 --> 01:17:46.760
three seven one three eight two five
five more coming right up on the Troubleshooter

988
01:17:46.840 --> 01:17:50.640
Show. Anything we can do for
you, Give us a call right now

989
01:17:51.239 --> 01:18:00.119
and we'll see what we can do. Go with us. Sure thing Denver's

990
01:18:00.159 --> 01:18:04.520
best roofer Excel Roofing dot com.
You don't pay a cent until you're content.

991
01:18:08.880 --> 01:18:13.600
Time for an insurance check up free, no obligation comparison call Compass Insurance

992
01:18:13.760 --> 01:18:16.920
paying too much your coverage at dozens
of insurance companies find out now three oh

993
01:18:16.920 --> 01:18:20.600
three seven to seven to one help. You'll think you're his only customer when

994
01:18:20.640 --> 01:18:25.359
you choose Frank durand the real estate
Man dot com to list your home with

995
01:18:25.479 --> 01:18:32.119
Remax Alliance three oh three nine two
zero sixteen twenty two. Hi Tom Martine

996
01:18:32.199 --> 01:18:38.840
here three o three seven to one
three talk. Okay, so on the

997
01:18:39.000 --> 01:18:45.399
table, Yes, they are considering. It doesn't say here on any of

998
01:18:45.439 --> 01:18:49.640
the articles I'm reading that it has
been approved finally yet, but they are

999
01:18:49.720 --> 01:19:00.000
trying to redirect about seven hundred million
of Tabor refunds from wealthier families to low

1000
01:19:00.119 --> 01:19:06.840
or income families. They want to
provide thirty two hundred per child for kids

1001
01:19:06.920 --> 01:19:14.760
under six and twenty four hundred per
child between six and sixteen to the lowest

1002
01:19:14.760 --> 01:19:19.600
of income families. So that is
something you know, isn't it funny?

1003
01:19:20.039 --> 01:19:26.079
How listen to this. We pay
income taxes in this state and they get

1004
01:19:26.119 --> 01:19:33.840
a surplus, and according to Tabor
Taxpayers Bill of Rights, they're supposed to

1005
01:19:33.920 --> 01:19:41.800
refund that. And ever since the
Taxpayers Bill of Rights have been implemented,

1006
01:19:42.279 --> 01:19:47.560
ever since, the lawmakers do nothing
but try to keep it. They try

1007
01:19:47.720 --> 01:19:53.640
everything they can to keep it,
and when they can't keep it, then

1008
01:19:53.640 --> 01:19:58.680
they want to redirect it. It
was our income tax to begin with,

1009
01:19:58.880 --> 01:20:03.680
and it was a surplus. So
after the fact, they're saying, now

1010
01:20:03.680 --> 01:20:09.159
that you've given it to us,
we do not want to give it back.

1011
01:20:10.000 --> 01:20:15.720
So they come up with all kinds
of reasons to keep it or divert

1012
01:20:15.760 --> 01:20:21.880
it. You should get it back. It's a tax refund. It's not

1013
01:20:23.000 --> 01:20:29.199
a charity. Why is it that
the government believes your money is their money,

1014
01:20:29.600 --> 01:20:31.800
and then they decide how much you
get to keep. Why is that

1015
01:20:32.079 --> 01:20:36.439
it's the other way around. Don't
you think it's counterintuitive? You would think

1016
01:20:36.479 --> 01:20:43.359
that if you're a legislature that giving
money to your constituents would curry favor with

1017
01:20:43.399 --> 01:20:46.079
them as opposed to not giving it
to them, which would get them really

1018
01:20:46.199 --> 01:20:51.920
upset. Well, that's what you
would think. But let me explain something

1019
01:20:53.279 --> 01:20:57.399
in the law of politics that I've
tried to get through time and time again.

1020
01:20:58.600 --> 01:21:03.439
And here it is. When you're
of a particular political ILK, and

1021
01:21:03.479 --> 01:21:09.119
I'm not saying no matter what ilk
it is, you are willing to forego

1022
01:21:09.520 --> 01:21:15.319
pain. You are over You're willing
to overlook your personal ethics. You're willing

1023
01:21:15.399 --> 01:21:23.840
to overlook your religion, You're overlooking
every family ties, friendships in order to

1024
01:21:23.960 --> 01:21:28.199
be politically right. I don't mean
right as right or left. I mean

1025
01:21:28.319 --> 01:21:32.239
politically correct in your mind. And
you are willing to go through pain and

1026
01:21:32.319 --> 01:21:38.199
suffering for it. If this country
goes to hell, as long as their

1027
01:21:38.279 --> 01:21:43.399
party is in office, they're willing
to go through hell. I've said it

1028
01:21:43.439 --> 01:21:51.359
before. Political pressure is the strongest, the strongest pressure there is it breaks

1029
01:21:51.479 --> 01:21:59.119
up marriages, it breaks up families. Listen, you have people making the

1030
01:21:59.199 --> 01:22:03.119
sign of the crown for their religion, and then you know saying there's nothing

1031
01:22:03.159 --> 01:22:05.640
wrong with abortion. And again,
I'm not going to give you my belief

1032
01:22:05.640 --> 01:22:10.039
on a board. I'm just saying
that there's a dichotomy there. You can

1033
01:22:10.079 --> 01:22:15.920
belong to a religion that absolutely positively
outlaws something, but if your political party

1034
01:22:16.000 --> 01:22:20.439
is for it, you will overlook
that part of your religion. So and

1035
01:22:20.439 --> 01:22:23.479
by the way, I'm not making
a judgment. Well, I'm saying like

1036
01:22:23.479 --> 01:22:26.079
it is, and you know that's
how it is. That's exactly how it

1037
01:22:26.119 --> 01:22:32.079
is. First in life comes this
survival, absolute survival, breathing and food

1038
01:22:32.119 --> 01:22:39.079
and water. Right then politics,
even above family. I swear to God,

1039
01:22:39.960 --> 01:22:43.640
you don't think I'm telling you the
truth. Talk to parents and kids

1040
01:22:43.680 --> 01:22:46.960
who don't talk to each other anymore
because of politics. Talk to best friends

1041
01:22:47.000 --> 01:22:49.680
all of their lives that don't talk
to anybody. They don't talk to each

1042
01:22:49.720 --> 01:22:55.199
other anymore. Politics, politics,
politics, So Doc, you say,

1043
01:22:55.439 --> 01:23:01.079
why can politicians do this? Because
they're ill. They believe if they give

1044
01:23:01.119 --> 01:23:03.720
the money to the poor, they're
doing what they're supposed to do. And

1045
01:23:03.880 --> 01:23:09.359
everyone in that party will follow the
same with the other party. If they

1046
01:23:09.439 --> 01:23:13.880
do what they believe is right according
to their party, everyone in their party

1047
01:23:14.000 --> 01:23:17.800
will go along with it. You're
not going to ever admit you're wrong.

1048
01:23:18.199 --> 01:23:23.239
That's it, and you know that's
what it is. And I'm talking about

1049
01:23:23.319 --> 01:23:28.560
all political parties. If it's according
to your party, you will grin and

1050
01:23:28.600 --> 01:23:33.079
you will bear it. You will
overlook a man who can hardly wipe his

1051
01:23:33.319 --> 01:23:41.600
ass if you want him to be
president because it is your party. Or

1052
01:23:41.640 --> 01:23:46.359
you'll overlook a man who's accused of
dozens and dozens and dozens of crimes and

1053
01:23:46.439 --> 01:23:54.960
grabs women's genitals. Why because it
is your party. Now, I know

1054
01:23:55.039 --> 01:23:57.960
both parties hate me right now because
what I'm saying, But it's true.

1055
01:23:58.720 --> 01:24:02.079
Whatever your party is is right,
whatever the other party is is wrong.

1056
01:24:02.119 --> 01:24:05.159
And I don't mean right as and
right, I just mean correct and incorrect.

1057
01:24:05.760 --> 01:24:11.159
God, I'm so sick and tired
of it. I wish people truly

1058
01:24:11.359 --> 01:24:18.239
honest to God and truly wild,
truly their their their heart and their conscience,

1059
01:24:18.720 --> 01:24:24.600
not just political pressure. But that
will never happen. That will never

1060
01:24:25.239 --> 01:24:30.920
ever ever happen. Politics are the
number one force, number one Chris,

1061
01:24:31.439 --> 01:24:35.600
what's happening with you? Chris?
What's going on? Hey? Tom good

1062
01:24:35.600 --> 01:24:41.279
more, good afternoon. What's going
on? Then? I'm in a situation

1063
01:24:41.399 --> 01:24:45.520
and I need some help. What
do you have a situation? This sounds

1064
01:24:45.560 --> 01:24:50.439
serious? What's this? Go ahead? My own two houses. One of

1065
01:24:50.479 --> 01:24:54.159
them's free and clear. One of
them we have a two hundred thousand dollars

1066
01:24:54.159 --> 01:24:57.560
note on it. The house that's
free and clear, we have been renting

1067
01:24:57.600 --> 01:25:01.359
for eight years, nine years now. I only kick tenants out because we

1068
01:25:01.439 --> 01:25:08.399
need to leave Colorado. I've done
almost all of the work to fix it

1069
01:25:08.479 --> 01:25:11.000
up, to get it ready to
sell. But I heard the one that's

1070
01:25:11.039 --> 01:25:15.760
free and clear. What is it
worth? Uh, we're probably gonna put

1071
01:25:15.800 --> 01:25:19.640
on a market on six hundred,
it's okay. And the one that the

1072
01:25:19.640 --> 01:25:26.479
one that you live in. How
much equity over five hundred? So but

1073
01:25:26.560 --> 01:25:29.880
you still owe money on it?
Right? Yes, there's still a two

1074
01:25:29.960 --> 01:25:33.079
hundred thousand dollars note on it.
Then okay, got it? So what

1075
01:25:33.079 --> 01:25:38.239
what is your question? All right? My question is I'm trying to fix

1076
01:25:38.319 --> 01:25:44.359
up this rental and I'm almost done, and I hurt myself and I can't

1077
01:25:44.399 --> 01:25:51.279
finish the work. And one of
the problems is a family member borrowed some

1078
01:25:51.359 --> 01:25:56.039
money without our permission or knowledge,
and well wait, wait, wait,

1079
01:25:56.039 --> 01:26:00.000
how do they borrow money without permission
or knowledge? That's called steal, that's

1080
01:26:00.000 --> 01:26:10.800
not called borrowing family member? And
she will sir, are you there,

1081
01:26:13.159 --> 01:26:18.920
Chris, he's popping in and out. Chris, Hold on a second,

1082
01:26:18.920 --> 01:26:21.920
We're going to reconnect with you,
okay. Three oh three seven one three

1083
01:26:23.000 --> 01:26:27.640
talk seven one three A two five
five. Pro Bid Energy is a solar

1084
01:26:27.720 --> 01:26:32.399
company that does sales, installation and
service and they have systems starting at twenty

1085
01:26:32.439 --> 01:26:45.039
grand fully installed with battery backups.
Check him out probidenergy dot com. Go

1086
01:26:45.159 --> 01:26:48.399
with a sure thing Denver's best roofer
Excel Roofing dot com. You don't pay

1087
01:26:48.399 --> 01:26:56.199
a cent until you're content. Time
for an insurance check up free, no

1088
01:26:56.279 --> 01:27:00.199
obligation. In comparison, call Compass
Insurance paying too much your coverage at dozens

1089
01:27:00.199 --> 01:27:03.880
of insurance companies find out now three
all three seven seven to one help.

1090
01:27:04.039 --> 01:27:08.840
You'll think you're his only customer when
you choose Frank durand the real estate Man

1091
01:27:08.920 --> 01:27:13.359
dot com to list your home with
Remax Alliance three oh three nine two zero

1092
01:27:13.520 --> 01:27:26.800
sixteen twenty two Hi Tom Martino,
you're troubleshooter three oh three seven one three

1093
01:27:26.880 --> 01:27:30.199
talk three oh three seven one three
eight two five five. Mike's got a

1094
01:27:30.239 --> 01:27:32.319
comment on Tabor. Mike, go
ahead. What's your comment? Uh?

1095
01:27:32.479 --> 01:27:35.399
Yes, Tom, As a matter
of fact, I called the several times

1096
01:27:35.439 --> 01:27:42.439
previously, but apparently last week or
so could not get someone onnest for the

1097
01:27:42.560 --> 01:27:45.039
CPA or account or you know that
type of thing. Well, hold on,

1098
01:27:45.119 --> 01:27:47.399
do you still need a question on
that? By the way, you

1099
01:27:47.439 --> 01:27:50.399
still get her? Well, we'll
do that. We'll do that afterwards.

1100
01:27:50.399 --> 01:27:56.479
What's your comment on Tabor? Well, you know I went ahead and filed

1101
01:27:56.479 --> 01:28:00.319
on an extension. Uh as such? What? Oh wait wait wait,

1102
01:28:00.399 --> 01:28:03.399
you were wondering where your refund was. Well, no, because my CPA

1103
01:28:03.520 --> 01:28:10.560
is telling me that it's disallowed if
you go ahead and do an extension and

1104
01:28:10.640 --> 01:28:14.680
that wait wait wait, wait wait, what is disallowed? You're not disallowed.

1105
01:28:15.319 --> 01:28:18.119
Well, that's from what I'm trying
to do over the weekend I went

1106
01:28:18.159 --> 01:28:24.960
through. You know, I've got
a different, different information from the Department

1107
01:28:25.000 --> 01:28:29.079
of Revenue and as far well,
what did the Department of Revenue tell you?

1108
01:28:30.399 --> 01:28:38.199
What they're saying is that if you
filed a extension as far as a

1109
01:28:38.239 --> 01:28:43.560
federal return, then you're allowed as
far as the TABOR but you won't be

1110
01:28:43.600 --> 01:28:48.079
able to go ahead and file for
that until the twenty fourteen return. You

1111
01:28:48.119 --> 01:28:51.880
can't get it between you know,
even though you did an extension, you

1112
01:28:51.920 --> 01:28:56.319
can't get it before then. No, no, no, you only get

1113
01:28:56.359 --> 01:29:00.560
it after your final tax return is
filed. Right. Well, they're saying

1114
01:29:00.560 --> 01:29:05.479
here is that you won't get until
your twenty twenty four return is filed.

1115
01:29:06.159 --> 01:29:11.359
Okay, credit, here's what they
say. Okay, I'm looking on their

1116
01:29:11.439 --> 01:29:16.079
site. Okay, say it's not
It does not quit disqualify you. But

1117
01:29:16.760 --> 01:29:21.920
if you don't file by the April
fifteenth deadline, you may have to wait.

1118
01:29:24.119 --> 01:29:28.960
After the filing deadline. You have
to wait until your until they know

1119
01:29:29.000 --> 01:29:32.399
what your taxes really are. That's
what that's the bottom line. And so

1120
01:29:32.640 --> 01:29:35.880
it could come into the next year. But you won't be cheated out of

1121
01:29:35.920 --> 01:29:42.840
it. Well from the information I've
got to you know it from the well,

1122
01:29:42.960 --> 01:29:45.560
sorry you got you got wrong information. They don't keep it. Okay,

1123
01:29:45.840 --> 01:29:48.680
So what can I tell you,
Mike, you got wrong information?

1124
01:29:49.760 --> 01:29:57.920
Unless their own website is wrong,
you don't You're not disqualified. Okay,

1125
01:29:57.960 --> 01:30:01.840
so what I did file do if
you if you file an extension, you

1126
01:30:01.920 --> 01:30:12.760
are still eligible for the refund and
it won't be applied towards twenty twenty four.

1127
01:30:13.000 --> 01:30:15.239
You'll get it, We'll say,
if I filed here this, I

1128
01:30:15.279 --> 01:30:18.960
don't know when you get it.
They say you're still qualified and upon filing

1129
01:30:19.000 --> 01:30:24.760
your final your final taxes, you
will get it. Okay, Okay,

1130
01:30:24.880 --> 01:30:28.199
that's all I know, man,
I mean, I can't go. That's

1131
01:30:28.199 --> 01:30:32.199
what they're telling me on tabor,
on the on the website. So you

1132
01:30:32.239 --> 01:30:34.560
know, I don't know why you
think you're not going to get it.

1133
01:30:34.760 --> 01:30:38.720
Mike, It's wrong. You will
get it. They do not take it

1134
01:30:38.760 --> 01:30:42.079
away for filing an extension. Okay, So I'm not going to say it

1135
01:30:42.119 --> 01:30:45.119
again, Chris. Let's go back
to you, Chris, as far as

1136
01:30:45.159 --> 01:30:49.560
this contractor goes, Now, you
own a home, one mortgaged for two

1137
01:30:49.680 --> 01:30:53.720
hundred with a five hundred thousand dollars
equity, the other one free and clear

1138
01:30:53.800 --> 01:30:56.439
for six hundred. You want to
sell both and get out of Dodge,

1139
01:30:56.520 --> 01:31:00.920
right, yes, sir, but
you're trying to fix up which house?

1140
01:31:01.119 --> 01:31:03.840
Now? One night we owned Frank
Clear, this was a rental property and

1141
01:31:04.319 --> 01:31:11.079
right you want to fix up the
rental. So what's wrong? Pretty much

1142
01:31:11.159 --> 01:31:15.159
nothing. I've done almost all of
the work. It's just I hurt myself

1143
01:31:15.399 --> 01:31:19.560
and I'm having a hard time finishing
the job by myself. Yeah, and

1144
01:31:20.960 --> 01:31:29.039
when we found out our money was
missing, Bacon, we'll hold on her.

1145
01:31:29.199 --> 01:31:31.039
Now. When you say money was
taken, that's right. The relative

1146
01:31:31.199 --> 01:31:36.319
stole your money. How much money? One hundred and sixteen thousand dollars?

1147
01:31:36.640 --> 01:31:44.119
And who is the relative person?
Okay, so you won't get him arrested.

1148
01:31:44.239 --> 01:31:48.800
How did he take the money?
My wife's disabled and we had a

1149
01:31:48.840 --> 01:31:53.760
trust set up and he was a
co trustee. Okay, got it.

1150
01:31:54.720 --> 01:32:00.439
So how did he use the money? He had substance abuse issues? What's

1151
01:32:00.479 --> 01:32:05.640
that? Substance abuse issues? Okay? So now what is your question for

1152
01:32:05.720 --> 01:32:11.039
us? Chris? Do you know
any contractors that would be way to work

1153
01:32:11.039 --> 01:32:16.199
with me and help me finish this
and either accept payment after the fact,

1154
01:32:16.560 --> 01:32:20.119
can do financing? Or do you
know ways that I can tap into?

1155
01:32:20.279 --> 01:32:24.359
Yes? I do no ways,
yes, fairly quick. Yes, there

1156
01:32:24.359 --> 01:32:28.079
are ways you can do it.
Yes to all of them. Now,

1157
01:32:28.279 --> 01:32:30.640
do you have let me ask you
something. Do you have any income at

1158
01:32:30.680 --> 01:32:39.439
all or both disabled okay. Now
capituli security and I get via disability.

1159
01:32:40.479 --> 01:32:45.399
Okay, so you're not going to
qualify for a loan. Probably not?

1160
01:32:45.319 --> 01:32:48.520
Okay, well you will. How
old did you say you were? Sixty

1161
01:32:48.520 --> 01:32:56.199
two? Oh no, I'm My
wife is fifty five. Okay, you

1162
01:32:56.279 --> 01:33:00.560
can get a reverse loan even at
fifty. There are certain reverse loans you

1163
01:33:00.600 --> 01:33:05.840
can get. They're expensive, meaning
they're going to cost you for points up

1164
01:33:05.920 --> 01:33:10.920
front, not like hundreds of that. I mean they're going to cost you,

1165
01:33:10.920 --> 01:33:14.800
you know, six, seven,
eight, maybe ten grand. You're

1166
01:33:14.800 --> 01:33:18.079
going to get a loan enough to
finish that house. But you on your

1167
01:33:18.119 --> 01:33:24.359
primary residence, where you have all
of that equity, you can easily get

1168
01:33:24.399 --> 01:33:30.960
a reverse loan. You don't have
to qualify as far as income. You

1169
01:33:31.000 --> 01:33:35.720
will have enough money to fix up
in a line of credit the house and

1170
01:33:35.760 --> 01:33:41.159
then it's not going to hurt you
or eat up too much equity because you're

1171
01:33:41.159 --> 01:33:45.600
going to sell both houses and pay
it off. Okay, that's what I

1172
01:33:45.640 --> 01:33:49.720
would do. How long would that
take to happen? Approximately? Do you

1173
01:33:49.760 --> 01:33:57.239
have any estimates? You could probably
get it in six weeks? Yeah,

1174
01:33:57.600 --> 01:34:03.800
okay, now maybe less. You
should call one of our people in power

1175
01:34:03.840 --> 01:34:12.640
reverse dot com talk to Mark Massey
in Power Reverse. Now, listen,

1176
01:34:13.119 --> 01:34:17.279
I'm gonna tell you something. He
does these. It's a little more expensive

1177
01:34:17.319 --> 01:34:25.279
because you're not both sixty two,
but you can get it done, and

1178
01:34:25.640 --> 01:34:29.359
you really should because other than that, you're gonna lose it. Here's the

1179
01:34:29.439 --> 01:34:39.640
number seven to zero five hundred seven
seven one nine. The only other thing

1180
01:34:39.720 --> 01:34:47.880
I could recommend is maybe if you
go to a contractor maybe like Genesis Total

1181
01:34:47.920 --> 01:34:51.640
Exteriors they do inside to or you
go to one of the people on a

1182
01:34:51.680 --> 01:34:57.840
referral list like Triple A or people
have been on there for years, some

1183
01:34:57.920 --> 01:35:05.880
of them may consider doing a lean
on your house for the amount. If

1184
01:35:05.920 --> 01:35:12.239
they can afford it, they'll do
a lien on your house, maybe charge

1185
01:35:12.239 --> 01:35:17.000
an extra few grand here for carrying
you, and then have you pay off

1186
01:35:17.039 --> 01:35:21.600
the lian, like almost a second
mortgage, having you pay it off when

1187
01:35:21.600 --> 01:35:26.800
you sell. Maybe I'm not sure, but they might. They might work

1188
01:35:26.880 --> 01:35:30.399
something out with you, Kat,
I'll try. I'll try. Given get

1189
01:35:30.399 --> 01:35:36.279
at assistant Triple akehol and see and
then don't forget about I wouldn't. I

1190
01:35:36.319 --> 01:35:43.479
wouldn't discount the reverse loan on a
short term basis. I understand it's just

1191
01:35:43.560 --> 01:35:46.279
these six weeks is an issue because
we're running out of money. Why don't

1192
01:35:46.319 --> 01:35:49.479
you ask him if he can do
it sooner? Now here's what I want

1193
01:35:49.520 --> 01:35:53.159
to know. What are you going
to do about the kid that took your

1194
01:35:53.199 --> 01:35:58.640
money? It's one of the reasons
we're choosing to lose Colorado. We managed

1195
01:35:58.680 --> 01:36:06.399
to get him into rehab, and
she's basically saying that I I don't know

1196
01:36:06.680 --> 01:36:10.840
right now. She's very upset with
him and she doesn't want to speak with

1197
01:36:10.960 --> 01:36:13.960
him, but I know that's wrong
and she needs Well listen, man,

1198
01:36:15.399 --> 01:36:20.439
he really screwed you guys in your
older age. That's a lot of money.

1199
01:36:20.520 --> 01:36:25.920
He took people with substance issues.
They don't care about other people.

1200
01:36:28.359 --> 01:36:33.399
Is there any hope in prayer this
guy can ever pay back anything? Possibly,

1201
01:36:33.800 --> 01:36:40.520
but it would be trivial and it
would be long term. What I

1202
01:36:40.600 --> 01:36:44.039
mean and this I'm telling you.
Does he feel any remorse at all?

1203
01:36:45.159 --> 01:36:48.800
Yes? No, he knows more
of the situation. He just kept assuming

1204
01:36:48.840 --> 01:36:53.920
that everything would be okay. Is
your son too, No, he's my

1205
01:36:54.359 --> 01:37:04.840
wife's son. Yeah. Ah,
more than one hundred grand, more than

1206
01:37:04.960 --> 01:37:14.359
one hundred thousand dollars, yes,
Sir ah Man and that was her money.

1207
01:37:15.520 --> 01:37:24.920
Yes, sir God, all right, the best to you man.

1208
01:37:25.039 --> 01:37:28.119
Let me know, call me back
if you need anything. I'm Tom Martine

1209
01:37:28.279 --> 01:37:38.399
more coming right up. Go with
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1210
01:37:38.520 --> 01:37:45.000
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1211
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1212
01:37:49.880 --> 01:37:54.720
at dozens of insurance companies find out
now three oh three seven seven to one

1213
01:37:54.840 --> 01:37:58.520
help. You'll think you're his only
customer when you choose Frank durand the real

1214
01:37:58.600 --> 01:38:02.319
estate man dot com to your home
with Remax Alliance three all three nine two

1215
01:38:02.399 --> 01:38:15.479
zero sixteen twenty two. I tell
much you know here. Okay, so

1216
01:38:15.640 --> 01:38:19.319
remember the Extreme Clean, the Extreme
Clean, thirteen bucks for the ac,

1217
01:38:19.840 --> 01:38:23.880
thirteen bucks for the furnace, both
for twenty six but you can have one

1218
01:38:23.960 --> 01:38:29.600
or the other done. When you
talk about increasing efficiency up to thirty percent.

1219
01:38:30.119 --> 01:38:33.239
Now, you guys have gotten reports
from people say we can't believe how

1220
01:38:33.319 --> 01:38:36.760
much different it operates, just from
clean, just from the Extreme clean.

1221
01:38:36.880 --> 01:38:42.399
Explain that you know what it is
is the smallest layer. I believe it's

1222
01:38:42.520 --> 01:38:47.960
one eighth of an inch of dust
could increase the energy output by thirty to

1223
01:38:48.079 --> 01:38:53.119
forty decrease it, right, It
increases what it's outputting when it's not clean.

1224
01:38:53.359 --> 01:38:55.920
You go and you clean that.
All of a sudden your system is

1225
01:38:56.159 --> 01:39:00.960
not running as hard. You're saving
money that way, but you're also preventing

1226
01:39:00.000 --> 01:39:02.119
this breakdowns. That's the big thing
right there. But I mean across the

1227
01:39:02.159 --> 01:39:04.880
board, it's great. Be careful
because a lot of people who talk about

1228
01:39:04.920 --> 01:39:09.600
cleaning, they don't really clean.
They vacuum out the cabinet and they wipe

1229
01:39:09.640 --> 01:39:12.439
it down. You know what is
so great about that? Tom, That's

1230
01:39:12.479 --> 01:39:15.159
actually what differentiates us in the marketplace
when you come out and you actually do

1231
01:39:15.279 --> 01:39:18.039
it the right way and right now, even if you had it done by

1232
01:39:18.119 --> 01:39:21.680
somebody else, call for thirteen bucks, what can you lose? They will

1233
01:39:21.720 --> 01:39:24.680
take a look at what if they
really did what they said they do.

1234
01:39:24.880 --> 01:39:29.840
What a great comparison, What a
great comparison. It's fixed myhome dot com

1235
01:39:29.920 --> 01:39:32.399
seven two zero five two six thirty
nine thirty nine. Drew, Welcome to

1236
01:39:32.479 --> 01:39:35.760
the show. What's going on?
Oh you're a favorite with my YouTube people.

1237
01:39:35.920 --> 01:39:42.359
Go ahead, Drew, Hi,
Tom, what's happening? I haven't

1238
01:39:42.399 --> 01:39:47.439
heard from you in so long.
Well, I remember you because I know

1239
01:39:47.560 --> 01:39:50.319
you don't have to go over it. You've been a long time caller since

1240
01:39:50.319 --> 01:39:55.560
I've been in New York City.
What's going on? What's going on is

1241
01:39:55.720 --> 01:40:02.119
New Jersey Manufacturer, in my opinion, up because I've got a perfect driving

1242
01:40:02.239 --> 01:40:09.720
record, and they raised my insurance
premium nearly forty percent. And everyone all

1243
01:40:09.840 --> 01:40:15.960
over the country, Drew, everyone
is facing this for oh, easily,

1244
01:40:16.840 --> 01:40:21.159
easily, You're not just hey,
listen. I don't know if this makes

1245
01:40:21.159 --> 01:40:26.800
you feel any better, but I
promise it's not personal, okay. And

1246
01:40:26.920 --> 01:40:30.520
the other thing is I was injured. I was rear ended. The other

1247
01:40:30.600 --> 01:40:33.359
guy was one hundred percent at fault, one hundred percent at fault by the

1248
01:40:33.439 --> 01:40:40.159
Saint Troopers he rear ended me.
I have my MRI two harniated this and

1249
01:40:40.279 --> 01:40:45.840
two terrors in the right knee.
And New Jersey Manufacturers refuses to treat me,

1250
01:40:45.279 --> 01:40:50.840
even though the doctor has written three
prescriptions. Wait a minute, they

1251
01:40:51.000 --> 01:40:59.920
refuse to treat you. Yes,
I don't understand. Now, hold on

1252
01:41:00.000 --> 01:41:02.279
on a second. We're running out
of time. Hang on now, listen,

1253
01:41:02.399 --> 01:41:05.800
Drew. Even though you call time
and time again with these battles,

1254
01:41:05.840 --> 01:41:09.640
and I think some of them are
unwinnable. This one, I don't understand.

1255
01:41:10.079 --> 01:41:14.039
You got a prodoctor's prescription and they
refuse to treat you. We'll come

1256
01:41:14.119 --> 01:41:16.039
back to that and more coming up. Three oh three seven one three eight

1257
01:41:16.119 --> 01:41:23.079
two five five. Go with a
sure thing Denver's best roofer Excel Roofing dot

1258
01:41:23.199 --> 01:41:29.399
com. You don't pay a cent
until you're content. Plead time for an

1259
01:41:29.439 --> 01:41:33.039
insurance check up free, no obligation. In comparison, call Compass Insurance paying

1260
01:41:33.119 --> 01:41:38.159
too much your coverage at dozens of
insurance companies find out now three oh three

1261
01:41:38.319 --> 01:41:41.720
seven seven to one. Help.
You'll think you're his only customer when you

1262
01:41:41.840 --> 01:41:45.960
choose Frank durand the real estate Man
dot com to list your home with Remax

1263
01:41:45.039 --> 01:41:59.520
Alliance three oh three nine two zero
sixteen twenty two Rift News. So you

1264
01:42:03.439 --> 01:42:12.319
can. Shooter's gonna help. Come. This is the Troubleshooter Show. No

1265
01:42:12.920 --> 01:42:17.319
Tom Martine, Tom Martino here,
Welcome to the show. Three O three

1266
01:42:17.920 --> 01:42:23.279
seven one three talk three O three
seven one three eight two five five.

1267
01:42:24.079 --> 01:42:28.359
Okay, let's talk and see what
we can do for you in your life.

1268
01:42:29.199 --> 01:42:33.000
Okay, that's what we do each
and every day Drew is talking about

1269
01:42:34.159 --> 01:42:40.399
something he's upset about, and that
is his doctor and all of that was

1270
01:42:40.479 --> 01:42:46.000
this after an accident, Drew,
Yeah, yeah, and what was prescribed

1271
01:42:46.159 --> 01:42:54.359
to you that they're refusing what was
prescribed. I'm supposed to get physical therapy.

1272
01:42:55.399 --> 01:43:00.199
Yeah, I have two large terrorsts
in the right knee. And I

1273
01:43:00.239 --> 01:43:06.520
also, now, who's refusing to
Who's refusing to give you this? Uh,

1274
01:43:06.920 --> 01:43:15.760
physical therapy through Jersey manufacturer's insurance?
Wait? Wait, wait, hold

1275
01:43:15.800 --> 01:43:21.880
on the insurance company? Does do
you have physical therapy coverage? Yes,

1276
01:43:23.760 --> 01:43:28.600
they're refusing it. I haven't seen
any reason. They're just refusing it,

1277
01:43:28.840 --> 01:43:32.000
saying well, hold on now,
hold on. So it's not the provider

1278
01:43:32.159 --> 01:43:39.119
refusing it, it's the insurance company
refusing it. Yes, how do you

1279
01:43:39.279 --> 01:43:44.439
know you have coverage for physical Not
all? Not all insurances cover physical therapy

1280
01:43:45.199 --> 01:43:49.760
because I was told by the physical
therapist. That's not the issue. The

1281
01:43:49.880 --> 01:43:56.720
issue is the car insurance company is
refusing to provide payments, saying it's not

1282
01:43:56.960 --> 01:44:01.439
yes necessary, But the doctor has
written are you prescriptions that I needed?

1283
01:44:01.520 --> 01:44:04.920
And I do need it. I've
got an injured back, injured right knee.

1284
01:44:09.800 --> 01:44:15.079
Okay, hold on, do you
have medal. Well hold on in

1285
01:44:15.199 --> 01:44:21.119
New York or Jersey? Where was
this accident? Through two eighty seven north

1286
01:44:23.119 --> 01:44:28.359
near what state? Bro I just
need to know what state New Jersey?

1287
01:44:29.159 --> 01:44:34.279
In New Jersey? Is it in
no fault state? I don't know much

1288
01:44:34.279 --> 01:44:39.119
about that. All I know is
the state troopers sell me totally. Here's

1289
01:44:39.119 --> 01:44:42.680
what I want to know. Are
you no if this was the result of

1290
01:44:42.720 --> 01:44:45.920
a car accident, is the other
party paying for your expenses? Or do

1291
01:44:46.000 --> 01:44:51.199
you have any kind of medical payment
coverage? The other party paid for the

1292
01:44:53.119 --> 01:44:59.880
damage to the vehicle. My insurance
company is supposed to pay for physical therapy

1293
01:45:00.640 --> 01:45:04.520
a New Jersey manufacturer. Is it
your car insurance company or your health insurance

1294
01:45:04.560 --> 01:45:13.279
company? My car insurance company?
Okay, I get what you're saying,

1295
01:45:13.640 --> 01:45:17.239
insurance and then when that runs out's
supposed to go through medicare. No,

1296
01:45:17.439 --> 01:45:21.119
I get it. I get it. So you're saying that your car insurance

1297
01:45:21.199 --> 01:45:28.479
company is supposed to pay who is
your carrier on your car? New Jersey

1298
01:45:28.600 --> 01:45:38.000
manufacturers? I never heard of that
before. Okay, Doc, can I

1299
01:45:38.079 --> 01:45:42.239
make a suggestion? Yeah? Hey, Drew just asked the doctor who wrote

1300
01:45:42.239 --> 01:45:45.520
the prescriptions to write the letters of
the insurance company, and a lot of

1301
01:45:45.600 --> 01:45:49.399
times that will do it. If
he writes a letter saying that it's necessary

1302
01:45:49.880 --> 01:45:56.359
and he prescribes it, very often, that will turn the tables. Thank

1303
01:45:56.399 --> 01:45:59.720
you for that. That's very nice
to you. Is there an appeal process

1304
01:46:00.439 --> 01:46:05.800
with the with the insurance company.
My attorney just got the information, so

1305
01:46:06.000 --> 01:46:13.119
he said he's going to get another
note from the doctor and he should give

1306
01:46:13.159 --> 01:46:17.239
it to where again to do what? Yeah, you should you should send

1307
01:46:17.279 --> 01:46:23.680
it to the insurance company that's refusing. In other words, the insurance company,

1308
01:46:23.960 --> 01:46:27.960
they have what's called managed care,
meaning that they look at your case

1309
01:46:28.399 --> 01:46:30.840
and because there are let's put it
this way, Drew, there are some

1310
01:46:30.119 --> 01:46:34.800
doctors that will prescribe anything, and
they're saying, just because it's prescribed by

1311
01:46:34.880 --> 01:46:41.880
your doctor doesn't mean it's medically necessary. So they need to understand why your

1312
01:46:42.000 --> 01:46:48.159
doctor is recommending it. Right.
There's another reason too, because the insurance

1313
01:46:48.239 --> 01:46:53.479
companies, I may need to get
an operation on my right knee, there's

1314
01:46:53.560 --> 01:46:58.880
too large terrors there. They won't
allow the operation until you get the physical

1315
01:46:59.000 --> 01:47:03.920
therapy. And they're denying the physical
therapy, so it doesn't make any sense

1316
01:47:04.000 --> 01:47:09.079
what they're doing. And the doctor
is a good doctor. He's written,

1317
01:47:09.119 --> 01:47:15.600
and I need therapy for the right
knee and the left back. Oh man,

1318
01:47:16.680 --> 01:47:23.520
I I just don't understand why your
insurance company is flat out refusing it.

1319
01:47:24.079 --> 01:47:27.319
I mean, really, the only
reason I heard from the physical therapist's

1320
01:47:28.039 --> 01:47:31.039
office is they're claiming I don't need
it, but they're not giving any reason.

1321
01:47:31.439 --> 01:47:35.079
They're just saying I don't need it. But there's an appeal process for

1322
01:47:35.159 --> 01:47:39.560
that. Listen. I would do
what Doc says. First, have your

1323
01:47:39.720 --> 01:47:44.520
doctor write a letter, not just
a prescription, but a short letter as

1324
01:47:44.560 --> 01:47:47.199
to why you need it that you
can provide to your insurance company. And

1325
01:47:47.279 --> 01:47:51.439
then I would also go to the
insurance commissioner in New Jersey saying that they're

1326
01:47:51.479 --> 01:47:59.319
refusing care. Okay, good idea, and then threaten this when you talk

1327
01:47:59.399 --> 01:48:03.279
to them in a nice way,
bad faith, that they're not giving you

1328
01:48:03.920 --> 01:48:09.560
what you contracted to get. Just
do that and see what I think you

1329
01:48:09.680 --> 01:48:14.000
might get. A reaction that might
surprise you. Three zero three seven one

1330
01:48:14.199 --> 01:48:18.119
three talk seven one three eight two
five five. Welcome to the show.

1331
01:48:18.199 --> 01:48:21.399
We are here to help you solve
problems, answer questions, take complaints,

1332
01:48:21.840 --> 01:48:27.199
and you can get your calls in
and we will try to take as many

1333
01:48:27.279 --> 01:48:30.079
as possible. So earlier, by
the way, this was a real fiasco

1334
01:48:30.239 --> 01:48:33.359
because now I'm looking up more and
more stories, and there's all kinds of

1335
01:48:33.399 --> 01:48:38.239
conflicting reports. But here's the bottom
line. Yes, some dollar stores and

1336
01:48:38.359 --> 01:48:43.239
dollar trees are closing, not all
of them, not the majority of them.

1337
01:48:43.600 --> 01:48:46.399
However, I did mention it because
I mentioned in the beginning one of

1338
01:48:46.439 --> 01:48:50.840
the articles mentioned that a lot of
them were closing. That turned out to

1339
01:48:50.920 --> 01:48:56.800
be a bunch of garbage, by
the way, and here's another thing.

1340
01:48:58.199 --> 01:49:04.840
There is a move across the country
because of the expense of doing business that

1341
01:49:05.119 --> 01:49:13.039
if you are making reservations now or
appointments and don't make them, more and

1342
01:49:13.159 --> 01:49:20.600
more companies are now going to charge
no show fees no shows. That goes

1343
01:49:20.720 --> 01:49:27.840
for hairstylists, that goes for regular
restaurant reservations, that goes they're getting your

1344
01:49:27.880 --> 01:49:30.680
agreement that if you do not show
up, they're going to charge you.

1345
01:49:31.000 --> 01:49:35.159
Doctors, of course, have long
done that for certain appointments. Dentists are

1346
01:49:35.239 --> 01:49:40.600
doing it, but they're going to
start doing it for other service industries as

1347
01:49:40.680 --> 01:49:44.439
well. In fact, if you
make an appointment to have someone come to

1348
01:49:44.520 --> 01:49:48.760
your home for something and you're not
there. They're starting to charge no show

1349
01:49:48.920 --> 01:49:55.920
fees or cancellation fees. Again,
is this legal? People ask? Here's

1350
01:49:55.960 --> 01:50:00.680
the bottom line. If you agree
to it at the the beginning of your

1351
01:50:00.760 --> 01:50:06.720
relationship, then your business relationship,
they can do it. They cannot arbitrarily

1352
01:50:06.880 --> 01:50:11.279
do it and say well, we're
just gonna charge it. They can't.

1353
01:50:11.640 --> 01:50:15.800
Okay, they might want to,
but they can't necessarily do it unless it's

1354
01:50:15.880 --> 01:50:19.439
part of your original agreement. We
have more coming up on the Troubleshooter show.

1355
01:50:25.960 --> 01:50:29.960
Go with a sure Thing Denver's Best
Roofer Excel Roofing dot com. You

1356
01:50:30.039 --> 01:50:36.199
don't pay a cent until you're content. Time for an insurance checkup free no

1357
01:50:36.279 --> 01:50:43.199
obligation comparison call Compass Insurance paying too
much your coverage at dozens of insurance companies

1358
01:50:43.319 --> 01:50:45.520
find out now three o three seven
to seven to one help. You'll think

1359
01:50:45.560 --> 01:50:49.359
you're his only customer when you choose
Frank durand the real estate Man dot com

1360
01:50:49.600 --> 01:50:55.239
to list your home with Remax Alliance
three oh three nine two zero sixteen twenty

1361
01:50:55.279 --> 01:51:04.239
two. Hi Tom Martino here at
three oh three seven one three talks seven

1362
01:51:04.279 --> 01:51:10.720
one three eight two five five Grossman
Wellness dot Com. Please go there for

1363
01:51:10.760 --> 01:51:14.880
two hundred and forty nine bucks.
You get blood work, a consultation,

1364
01:51:15.520 --> 01:51:18.520
and a slight exam. It's not
like a full physical, just to see

1365
01:51:18.560 --> 01:51:23.720
where you are with health. I
go there every three months. I get

1366
01:51:23.720 --> 01:51:28.199
blood work, I get all my
prescriptions and I get all my supplements all

1367
01:51:28.319 --> 01:51:30.880
for one price of a few hundred
bucks. Now listen, if it's not

1368
01:51:31.000 --> 01:51:33.000
for you, it's not for you, but at least find out what they

1369
01:51:33.079 --> 01:51:38.760
can do for you. They have
different levels of the concierge membership Grossmanwellness dot

1370
01:51:38.840 --> 01:51:43.840
Com, mds, nurses, nurse
practitioners, everything you need to keep your

1371
01:51:43.880 --> 01:51:47.079
health. I mean, if you
get stuff done every three months, anything

1372
01:51:47.319 --> 01:51:53.119
can get out of hand. Okay, So we have Hannah with us from

1373
01:51:53.199 --> 01:51:57.079
fixmihome dot com and we're on the
home stretch. And basically bottom line is

1374
01:51:57.159 --> 01:51:59.039
this. You'll never find a better
deal. I mean, I don't care

1375
01:51:59.079 --> 01:52:01.000
what you say. Now, there
was some confusions aboudies that we called.

1376
01:52:01.000 --> 01:52:03.920
They didn't know about it. Listen, they do know about it. So

1377
01:52:04.199 --> 01:52:08.600
if you call, no matter what, make the booking, you will get

1378
01:52:08.640 --> 01:52:12.520
the price. Just make a note
of it. They keep breactions of ball

1379
01:52:12.600 --> 01:52:15.479
calls. The price is so extraordinary. At first a couple of people thought

1380
01:52:15.479 --> 01:52:19.199
it was a mistake. It's not
thirteen dollars you get your furnace clean,

1381
01:52:19.279 --> 01:52:24.000
thirteen dollars you get your ac clean. Get both cleaned for twenty six bucks,

1382
01:52:24.119 --> 01:52:27.520
No gimmicks, nothing. Now.
Listen, they go there not with

1383
01:52:27.640 --> 01:52:30.680
the sight of selling you something,
but of fixing and cleaning and adjusting and

1384
01:52:30.800 --> 01:52:34.199
tuning and getting you more efficiency.
Okay, bottom line, that's what they

1385
01:52:34.279 --> 01:52:38.079
do. Now. If there is
something wrong, they're going to bring it

1386
01:52:38.119 --> 01:52:41.000
to your attention. But there's no
pressure ever, Tana. I want to

1387
01:52:41.039 --> 01:52:44.520
make that clear. That's not the
purpose is to find something wrong. A

1388
01:52:44.560 --> 01:52:45.960
lot of places do that. These
guys want to get in and out.

1389
01:52:46.000 --> 01:52:49.079
They want you to be pleased with
them. No, I mean that's the

1390
01:52:49.119 --> 01:52:54.359
whole idea. When you have long
term success, that's because of relationships and

1391
01:52:54.479 --> 01:52:57.960
what we really say, this is
all about education. It's showing what's going

1392
01:52:58.000 --> 01:53:00.079
on the system, then offering options. But really, if you're getting that

1393
01:53:00.119 --> 01:53:04.600
system maintained once a year, right
before the summer, that is the best

1394
01:53:04.640 --> 01:53:08.960
thing that you can do for your
investment. Whether it is the bills every

1395
01:53:09.000 --> 01:53:12.119
single month or making sure that that
system is going to run and not have

1396
01:53:12.239 --> 01:53:15.960
an expensive breakdown. And you know
we're only doing this price Tom for your

1397
01:53:15.079 --> 01:53:18.479
people. You and George are good
friends. At the thirteen dollars price,

1398
01:53:18.640 --> 01:53:21.760
you're not going to find it anywhere
else. And it ends it to o'clock.

1399
01:53:21.800 --> 01:53:25.840
You've been calling like crazy. Okay, so okay, good, we

1400
01:53:25.960 --> 01:53:29.439
went way beyond the twenty sixth thank
you, But it ends at two o'clock.

1401
01:53:29.479 --> 01:53:31.119
So if you want to get in
for the for the twenty six bucks,

1402
01:53:31.159 --> 01:53:36.159
you'll never I mean, look,
once you have it done, I'm

1403
01:53:36.279 --> 01:53:41.239
convinced there's no one who's going to
have it done and think they got screwed

1404
01:53:41.279 --> 01:53:44.159
on this one. They got.
That's the best deal ever. And you

1405
01:53:44.319 --> 01:53:47.319
increase your efficiency and keep track of
that. Now, by the way,

1406
01:53:48.359 --> 01:53:56.199
as of the latest, here's what
we're being told the redirection of tabor funds.

1407
01:53:57.119 --> 01:54:00.640
One guy said it was a done
deal. I can't find forification of

1408
01:54:00.720 --> 01:54:05.680
that. But they are trying with
the balance that's due us. See,

1409
01:54:05.720 --> 01:54:10.840
they paid a certain amount and then
there's a balance due that they didn't pay.

1410
01:54:11.479 --> 01:54:16.840
We're being told that they're diverting that
to low income families for childcare.

1411
01:54:16.960 --> 01:54:24.159
Credits up to thirty four hundred bucks. I can't find where it actually has

1412
01:54:24.319 --> 01:54:27.680
been finalized yet, but I'm trying
to do this while I'm also on the

1413
01:54:27.760 --> 01:54:31.640
air, so you have to give
me some grace here. If any of

1414
01:54:31.720 --> 01:54:36.520
you have found differently, let me
know whether or not it has actually gone

1415
01:54:36.760 --> 01:54:46.000
through for sure, because I do
know they're trying their damnness to get the

1416
01:54:46.079 --> 01:54:50.439
rest of our money. And I
say our money because it is our money.

1417
01:54:50.960 --> 01:54:56.680
It's the bottom line, it's our
money. It is absolutely not there

1418
01:54:57.000 --> 01:55:02.359
for them. It's overpaid money to
the tax biller tax Payer's Bill of Rights

1419
01:55:02.479 --> 01:55:06.760
TABOR that they're supposed to refund that
money. Again, they refunded some.

1420
01:55:06.920 --> 01:55:12.960
There was a balanced and now they're
trying to divert that. Okay, you've

1421
01:55:13.039 --> 01:55:19.680
probably heard with what's happening with the
minimum wage all over the country. And

1422
01:55:19.760 --> 01:55:23.399
by the way, I'm not saying
it's bad or good or anything. I'm

1423
01:55:23.479 --> 01:55:29.119
just saying, with what's happening with
minimum wages around the country, you're having

1424
01:55:29.279 --> 01:55:33.159
fast food joints now missing their earnings. Picture that doesn't mean they're losing money

1425
01:55:33.239 --> 01:55:38.840
by any means, but the earnings
are not as optimistic. They're missing their

1426
01:55:38.960 --> 01:55:45.920
estimates. See estimates of earnings are
given out on a quarterly basis, and

1427
01:55:45.000 --> 01:55:50.960
they're given out sometimes sometimes some more
than that, but it's usually quarterly.

1428
01:55:51.039 --> 01:55:57.680
They give out what an estimate will
be for earnings in hopes that stockholders will

1429
01:55:57.720 --> 01:56:02.840
be energized, and then when they
go beyond that, it's really good news.

1430
01:56:02.920 --> 01:56:08.279
But if they don't hit the earnings, it sometimes doesn't farewell for stock

1431
01:56:08.359 --> 01:56:14.960
prices. But the companies are obligated
to tell the truth and not to exaggerate

1432
01:56:15.880 --> 01:56:19.760
on the earnings or be pessimistic.
They're supposed to try to be on target.

1433
01:56:20.520 --> 01:56:28.720
Here's the deal. Fast food places
are missing targets because their labor has

1434
01:56:28.800 --> 01:56:33.920
gone sky high. So the idea
was to try to make all jobs at

1435
01:56:34.000 --> 01:56:39.079
least support a family. It's not
going to ever happen, but that's what

1436
01:56:39.159 --> 01:56:45.119
they're trying to do. But here's
what's really going to happen. More and

1437
01:56:45.279 --> 01:56:53.239
more fast food joints are looking for
a are looking to ai kiosks to fill

1438
01:56:53.479 --> 01:57:00.199
orders. Drive throughs kiosks restaurants without
people or maybe two people where there used

1439
01:57:00.239 --> 01:57:09.039
to be twelve. And now even
though the minimum wage is being raised,

1440
01:57:09.800 --> 01:57:15.479
we're having less people make that minimum
wage, or they might make a little

1441
01:57:15.560 --> 01:57:19.760
more than minimum wage, but there's
going to be fewer of them. So

1442
01:57:20.039 --> 01:57:25.880
it's really having the opposite effect of
what people think it will have. It

1443
01:57:26.039 --> 01:57:31.680
is, it's not helping to give
us more well paying jobs. If anything,

1444
01:57:32.000 --> 01:57:38.000
it's doing the opposite. It is
actually kind of making it more difficult

1445
01:57:38.159 --> 01:57:42.720
on workers. And that's just the
way it is. Whenever we try to

1446
01:57:42.800 --> 01:57:46.239
screw with the economy, that's what
happens, because we do it with the

1447
01:57:46.399 --> 01:57:51.199
idea. I'm sure everyone's idea is
to try to make life easier for people.

1448
01:57:51.960 --> 01:57:57.039
Now there's another thing going on,
and I want to know how you

1449
01:57:57.119 --> 01:58:02.439
feel about this one. It's called
tipflation. That's a nickname given to it.

1450
01:58:03.319 --> 01:58:08.079
You know what I mean. If
you're paying more for items at a

1451
01:58:08.159 --> 01:58:11.600
restaurant. It used to be fifteen
percent, right then it got to be

1452
01:58:11.720 --> 01:58:15.600
twenty percent, But you're paying more
anyway, so now it's twenty percent.

1453
01:58:16.920 --> 01:58:21.960
And since the average ticket is more
than it used to be, the twenty

1454
01:58:23.079 --> 01:58:29.000
percent of that ticket would logically be
more. But servers and people in the

1455
01:58:29.640 --> 01:58:34.119
business of getting tips say we should
actually be doing more than twenty percent,

1456
01:58:34.520 --> 01:58:40.119
even though the ticket items are going
up, we should now be tipping twenty

1457
01:58:40.920 --> 01:58:45.039
five percent. See this part.
I don't understand by the way. I'll

1458
01:58:45.119 --> 01:58:49.159
tip really well if it's great service. I've tipped up to thirty percent,

1459
01:58:49.560 --> 01:58:55.119
but I tip ten or nothing if
it's really bad. I've never had service

1460
01:58:55.239 --> 01:58:58.560
that bad where I don't tip anything, not in a long time. But

1461
01:59:00.199 --> 01:59:08.479
as far as twenty percent, why
isn't twenty percent adequate? If the ticket

1462
01:59:08.560 --> 01:59:14.239
items have gone up with inflation,
the tip increases with inflation. But that's

1463
01:59:14.359 --> 01:59:18.640
not what these people are saying who
are in the industry. According to this

1464
01:59:18.920 --> 01:59:25.680
article, they're saying that people in
the service industry believe that it should be

1465
01:59:25.840 --> 01:59:31.720
now twenty five percent, in some
cases even twenty six percent. So think

1466
01:59:31.760 --> 01:59:38.039
about that. If you're at a
restaurant and you spend, it doesn't sound

1467
01:59:38.119 --> 01:59:42.279
that bad with lower amounts, right, I mean, if you have twenty

1468
01:59:42.399 --> 01:59:46.319
five percent, what do you think? But when you start getting up into

1469
01:59:46.399 --> 01:59:49.720
a bill, let's say a two
hundred dollars bill, come on, I

1470
01:59:49.800 --> 01:59:54.800
mean that could be that could be
hefty. What do you think? Now

1471
01:59:55.279 --> 01:59:58.000
on a smaller bill, it doesn't
sound that bad. But here's how I

1472
01:59:58.119 --> 02:00:01.600
do it with smaller bills. Two
percentages. If I'm going out to breakfast

1473
02:00:01.720 --> 02:00:06.960
and things are only fifteen or twenty
bucks, I don't ever tip less on

1474
02:00:08.319 --> 02:00:12.520
breakfast ever than ten dollars. I
mean, I don't care what it is.

1475
02:00:12.600 --> 02:00:15.119
If it's twenty bucks, it's ten
dollars. If it's thirty bucks,

1476
02:00:15.199 --> 02:00:17.600
it's ten dolls. Because they work
hard for breakfast. You know, there's

1477
02:00:17.640 --> 02:00:19.840
a lot of pick up, a
lot of coffee, a lot of different

1478
02:00:19.880 --> 02:00:24.079
things. When it gets to be
more than that. Though I've not gone

1479
02:00:24.079 --> 02:00:27.960
over twenty percent, do you think
that's wrong? Do you think we should

1480
02:00:28.000 --> 02:00:30.479
start doing over twenty percent? Is
what I'd like to know. Plus,

1481
02:00:30.600 --> 02:00:34.399
of course, we're always taking your
calls at three zero three seven one to

1482
02:00:34.439 --> 02:00:38.760
three talk for problems, questions and
complaints. We have more coming right up.

1483
02:00:44.680 --> 02:00:47.720
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1484
02:00:47.760 --> 02:00:55.760
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1485
02:00:55.880 --> 02:01:00.920
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1486
02:01:00.960 --> 02:01:03.600
of insurance companies find out now three
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1487
02:01:03.800 --> 02:01:08.560
You'll think you're his only customer when
you choose Frank durand the real estate man

1488
02:01:08.640 --> 02:01:13.119
dot Com to list your home with
Remax Alliance three all three nine two zero

1489
02:01:13.239 --> 02:01:23.720
sixteen twenty two II, Tomartino Nor
Troubleshooter three oh three seven one three Talks

1490
02:01:23.720 --> 02:01:26.760
seven one three eight two five five. Matthew, Welcome to the show.

1491
02:01:27.199 --> 02:01:31.600
What's going on with you? Matthew? I got a quick question for you.

1492
02:01:32.840 --> 02:01:36.199
I own a house free and clear, and I want to make sure

1493
02:01:36.279 --> 02:01:40.239
that if something when I die or
something happens, I want to leave it

1494
02:01:40.279 --> 02:01:44.079
to my siblings or one of my
siblings. What's the what's the smartest way

1495
02:01:44.119 --> 02:01:45.880
to do that? Through the will
or do the trust? Well, you

1496
02:01:46.319 --> 02:01:48.800
you don't need a trust for one
house. How much do you have in

1497
02:01:48.840 --> 02:01:55.119
addition to a house? Just the
house, only the house. You can

1498
02:01:55.199 --> 02:01:59.000
do whatever you do, don't do
it before you die. Do a beneficiary's

1499
02:01:59.079 --> 02:02:08.279
deed? You You can do a
beneficiary deed to your siblings. But if

1500
02:02:08.359 --> 02:02:13.560
you do that, they have to
have an agreement among themselves as to what

1501
02:02:13.800 --> 02:02:17.039
percentage they each get or it will
all be equal. Okay, do you

1502
02:02:17.159 --> 02:02:24.720
want to leave it equally? What
if can I leave it to like one?

1503
02:02:25.000 --> 02:02:27.439
And then say if something happens to
that one, and then you go

1504
02:02:27.560 --> 02:02:30.000
down the list there's three of them. Yes, yes you can, Yes

1505
02:02:30.079 --> 02:02:32.960
you can. You should have an
attorney do it to make sure it's some

1506
02:02:33.159 --> 02:02:35.840
right, but yes you can do
that. You don't have to leave it

1507
02:02:35.920 --> 02:02:39.960
to all of them. You can
leave it to one in a beneficiary deed.

1508
02:02:40.680 --> 02:02:45.960
Then what would happen if you did
that is it would automatically go to

1509
02:02:45.239 --> 02:02:49.399
their estate, not necessarily the other
sibling. If you want to do the

1510
02:02:49.520 --> 02:02:54.880
stair step that you said, first
sibling, second sibling, third sibling,

1511
02:02:55.239 --> 02:02:58.600
then you have to do it a
different way that you would have to do

1512
02:02:59.279 --> 02:03:02.720
in a will. So what you
would do is do a beneficiary deed,

1513
02:03:03.399 --> 02:03:10.680
but in the will specify that if
that person is deceased, then it goes

1514
02:03:10.760 --> 02:03:14.640
to the next and then the next. So you need a combination. And

1515
02:03:14.760 --> 02:03:18.640
of course you can always do a
you know, I mean it gets more

1516
02:03:18.720 --> 02:03:27.880
complicated a trust, but you really
don't need that. Okay, so do

1517
02:03:28.000 --> 02:03:30.840
you have for let me ask you
something about your house. First, how

1518
02:03:30.920 --> 02:03:38.680
much equity do you have? I
don't know. It was given to me.

1519
02:03:39.399 --> 02:03:43.359
It was given to be my grandfather
five years ago and it's so it's

1520
02:03:43.439 --> 02:03:45.680
he's had it since the fifties,
So I don't know now when you say

1521
02:03:45.760 --> 02:03:50.680
it was given to you, did
he die He died recently, but he

1522
02:03:50.800 --> 02:03:55.000
gave it to me. Well,
he was still alive, he signed over

1523
02:03:55.119 --> 02:04:00.960
the Okay, so you inherited his
basis on that house, which means that

1524
02:04:02.159 --> 02:04:05.119
if you tried to sell it,
there'd be a lot of taxes to pay.

1525
02:04:05.199 --> 02:04:10.680
What's the house worth about? Well, I think the last appraisal is

1526
02:04:10.720 --> 02:04:15.119
four to fifty. Yeah, so
you have four point fifty. You have

1527
02:04:15.279 --> 02:04:19.119
four to fifty of equity because you
don't have any loan, right, So

1528
02:04:19.279 --> 02:04:25.520
that's that's some good money. That's
some good money. However, you have

1529
02:04:25.680 --> 02:04:30.479
no loan on it now, right
correct. Yeah, So if you if

1530
02:04:30.560 --> 02:04:33.439
you, by the way, don't
make the mistake a set I say,

1531
02:04:33.479 --> 02:04:38.720
I said of quick claiming it,
make sure that you put it in your

1532
02:04:38.800 --> 02:04:42.439
will or a beneficiary deed. So
on the day of your death, what

1533
02:04:42.560 --> 02:04:47.199
would happen is they would get the
stepped up basis, meaning a higher basis,

1534
02:04:47.520 --> 02:04:54.479
which would mean in the in essence, lower taxes for them. Okay,

1535
02:04:55.159 --> 02:04:58.119
I hope that makes sense. You
ought to try calling one of our

1536
02:04:58.119 --> 02:05:00.960
attorney Dan McKenzie would be great for
that. It wouldn't cost you that much

1537
02:05:01.000 --> 02:05:04.720
at all. And he does stuff
like that all the time on a one

1538
02:05:04.840 --> 02:05:12.800
up basis, and that's mackenzie law. Eight three three c plans eight three

1539
02:05:13.000 --> 02:05:17.560
three co plans. All right,
So Hannah, some of the feedback as

1540
02:05:17.640 --> 02:05:23.520
far as they want to know when
this ends, because I heard Kaschina trying

1541
02:05:23.560 --> 02:05:28.399
to explain it to people. So
on the twenty six dollars meaning thirteen each,

1542
02:05:28.479 --> 02:05:30.840
you don't have to have them both
done, but if you do it,

1543
02:05:30.880 --> 02:05:32.520
it's twenty six. If you have
one done, it's thirteen bucks.

1544
02:05:33.079 --> 02:05:36.600
These are going to be good through
two o'clock. You can make the appointment

1545
02:05:36.680 --> 02:05:40.319
up through two o'clock. It doesn't
have to be done today, is that

1546
02:05:40.439 --> 02:05:42.920
right correct? You just need to
book it today, get it on the

1547
02:05:42.960 --> 02:05:46.520
bus before. Yes. So you
have like whatever nine minutes, ten minutes,

1548
02:05:46.600 --> 02:05:48.560
Yeah, you can. You can
hit a little more, a little

1549
02:05:48.560 --> 02:05:54.000
more than ten. You have eighteen
minutes or something, So call now a

1550
02:05:54.199 --> 02:06:00.239
seven to zero five, two,
six, thirty nine, thirty nine or

1551
02:06:00.560 --> 02:06:02.560
can you do I don't know if
you can get it on the website.

1552
02:06:02.600 --> 02:06:04.920
Can you go on the website right
now and get it done. You should

1553
02:06:04.960 --> 02:06:09.239
call right now because we only have
a few minutes. So to make sure

1554
02:06:09.279 --> 02:06:13.680
you get in there and you specify
which one you want done or if you

1555
02:06:13.720 --> 02:06:15.359
want it both, you should get
them both for twenty six plus. You'll

1556
02:06:15.359 --> 02:06:20.680
be crazy not to And that's seven
to zero five two, six thirty nine

1557
02:06:21.239 --> 02:06:26.720
thirty nine. Again. You know
you can increase efficiency, no breakdown guarantee,

1558
02:06:26.760 --> 02:06:30.880
blah blah blah blah blah. All
right. In consumer stuff, that's

1559
02:06:30.000 --> 02:06:36.119
really important. What we're finding out
is that people on YouTube are cheap skates,

1560
02:06:36.399 --> 02:06:42.560
my morons. I'm trying to figure
out what they feel is a correct

1561
02:06:43.279 --> 02:06:47.960
tip. This is something where I
disagree with a little tipping on to go

1562
02:06:48.239 --> 02:06:53.680
orders. People feel like they should
not tip on a to go order.

1563
02:06:54.199 --> 02:06:58.199
And I've seen people work their asses
off on a to go order. Now

1564
02:06:58.560 --> 02:07:00.920
it's not the same as serving you, but they put it together, they

1565
02:07:01.079 --> 02:07:05.560
package everything up. They're working at
the counter, they're not working at tables.

1566
02:07:05.600 --> 02:07:10.920
They're doing just to go, and
I think they should get some kind

1567
02:07:11.319 --> 02:07:15.439
of some kind of tip. What
do you think, Hannah, I don't

1568
02:07:15.479 --> 02:07:17.960
think they should. I don't know. Well, you know, I worked

1569
02:07:18.479 --> 02:07:21.439
in college in the restaurant industry,
and it does take a lot of time.

1570
02:07:21.520 --> 02:07:25.319
So what I do I do to
go is not just throwing it in

1571
02:07:25.399 --> 02:07:28.119
a bag and handing it to you
eighty five bucks, you know, just

1572
02:07:28.600 --> 02:07:32.000
something for their time. That's how
I handle it personally. Anyway, somebody

1573
02:07:32.039 --> 02:07:35.960
said, if they're standing up when
they order or get served, they don't

1574
02:07:36.000 --> 02:07:40.880
pay a tip. It is interesting
too because you see this, you know,

1575
02:07:41.319 --> 02:07:44.640
I mean, I think of places
like Starbucks where I know they get

1576
02:07:44.680 --> 02:07:48.199
paid well, but you're standing right
next to them when you decide whether to

1577
02:07:48.239 --> 02:07:53.079
tip or not and they're watching.
You can feel the pressure. Do you

1578
02:07:53.119 --> 02:07:58.279
ever feel that? Yeah? How
about this? How about when the new

1579
02:07:58.399 --> 02:08:01.720
little key oscar or the iPad or
the whatever where you have your card,

1580
02:08:01.800 --> 02:08:05.439
then they turn it around to you
and then it has a tip ten twenty

1581
02:08:05.560 --> 02:08:09.159
Well, no, it's usually fifteen
twenty twenty five. Uh huh okay or

1582
02:08:09.239 --> 02:08:15.079
custom right, yep. Custom.
So on small things like if I just

1583
02:08:15.159 --> 02:08:16.640
get a little cup of yogurt or
something out as frozen yogur or something,

1584
02:08:18.479 --> 02:08:20.520
I'm not gonna tip seventy nine cents
or a buck twenty five. I always

1585
02:08:20.560 --> 02:08:22.800
do a minimum of two bucks for
that. You know what I mean,

1586
02:08:24.199 --> 02:08:28.319
and it might be percentage wise high, but I mean, these are there

1587
02:08:28.680 --> 02:08:31.760
if they work hard, they're smiling, they're trying to help you. I

1588
02:08:31.039 --> 02:08:35.279
like tipping. Okay, I don't
over tip, but I do like tipping.

1589
02:08:35.600 --> 02:08:41.680
I think these kids deserve tips.
But as far as here's another wrinkle,

1590
02:08:43.039 --> 02:08:50.479
I'm a little pissed off when the
restaurants have service fees or what do

1591
02:08:50.600 --> 02:08:52.600
they call them? They call them
service fees right, yeah, or they

1592
02:08:52.720 --> 02:08:58.399
call them yeah, that's what they
call or surcharge of some kind. Now

1593
02:08:58.760 --> 02:09:01.640
here, here's the thing. Then
they still have the tip line. Well,

1594
02:09:01.760 --> 02:09:07.359
I was at a place, a
really nice hotel or resort, and

1595
02:09:07.479 --> 02:09:11.720
they had a service fee, a
resort fee, have twenty percent. They

1596
02:09:11.840 --> 02:09:16.880
call it their service fee. But
then they had a tip line, and

1597
02:09:16.920 --> 02:09:20.920
I'm thinking, oh, I'm sorry, I don't think I want to tip

1598
02:09:22.000 --> 02:09:24.079
above the twenty percent. I mean, that's a lot of money. So

1599
02:09:24.279 --> 02:09:28.079
what do you do in that case
when they have a service fee? Do

1600
02:09:28.199 --> 02:09:31.760
you subtract it from what you would
normally tip or does this substitute what you

1601
02:09:31.800 --> 02:09:35.520
would normally tip. What I do
is I ask the server, I say,

1602
02:09:35.600 --> 02:09:37.359
does this go to you? If
it goes to them? Then if

1603
02:09:37.439 --> 02:09:39.760
I would do more, I do
a little bit more, or if that

1604
02:09:39.840 --> 02:09:43.600
was the base amount that I found
a lot of times when I asked the

1605
02:09:43.680 --> 02:09:46.920
server that say, well, that's
a service stars, so we all split

1606
02:09:46.039 --> 02:09:52.119
it. Yeah, so what do
you do? I mean, that's where

1607
02:09:52.199 --> 02:09:56.560
it's getting odd. But a lot
of restaurants are adding it as a service

1608
02:09:56.640 --> 02:10:01.359
fee. So I say, why
not just raise prices in general and have

1609
02:10:01.520 --> 02:10:07.359
no tipping. I'm wondering. I'm
wondering, he would that be good?

1610
02:10:07.520 --> 02:10:11.479
Bad? What do you think?
Hey? Tom? Yeah? So Ryan

1611
02:10:11.600 --> 02:10:16.520
and I were just at Casa Benita
this lesson. How was it? By

1612
02:10:16.560 --> 02:10:20.560
the way, I actually liked it. I thought the food was a very

1613
02:10:22.039 --> 02:10:26.760
big step above. Oh yeah,
sure, So we kind of went on

1614
02:10:28.039 --> 02:10:31.920
like a little double date thing.
But they don't allow tipping anymore. They've

1615
02:10:33.039 --> 02:10:37.319
raised the prices, so it's not
an all you can eat thing like it

1616
02:10:37.520 --> 02:10:41.479
used to be. Okay, and
you don't have to take an entire roll

1617
02:10:41.560 --> 02:10:50.560
of tombs before you go. It's
considerably better in terms of quality. But

1618
02:10:50.880 --> 02:10:54.760
yes you don't and there's a lot
of up charges. I'm not gonna lie

1619
02:10:54.800 --> 02:10:58.560
about that. So if you want
to drink and you want it brought to

1620
02:10:58.680 --> 02:11:01.239
your table or whatever. You know, there's a charge for that, but

1621
02:11:01.399 --> 02:11:05.319
you don't tip, so everything is
built in so at the end of the

1622
02:11:05.439 --> 02:11:11.119
night, that's it, and I
had no problem with it. But the

1623
02:11:11.199 --> 02:11:13.640
food, the food, is it
like a good Mexican restaurant? Now,

1624
02:11:13.680 --> 02:11:18.760
would you say a good Mexican restaurant? I think that is a little bit

1625
02:11:18.800 --> 02:11:24.479
of a stretch, is it like? Okay? Is it like so it's

1626
02:11:24.520 --> 02:11:30.319
not like a good Mexican restaurant.
Now would it be comparable to like haciendas?

1627
02:11:31.039 --> 02:11:35.840
No? Okay? Is it comprehend? Is it in Taco bell?

1628
02:11:35.279 --> 02:11:39.920
Yes? Yes, but it's way
better than it used to be, is

1629
02:11:39.960 --> 02:11:41.359
what you're saying. Yes, I
mean, like I said, what are

1630
02:11:41.399 --> 02:11:48.079
the prices? Like? In general, it's forty five dollars per person and

1631
02:11:48.199 --> 02:11:54.399
that is included in everything. But
that does not include any alcoholic beverages.

1632
02:11:54.439 --> 02:11:58.239
So if you want a margarita or
a glass of wine or whatever, it's

1633
02:11:58.279 --> 02:12:01.720
a little bit of another charge for
that. And then you only get one

1634
02:12:03.079 --> 02:12:07.319
order of soap apios, which is
an order of four, So if you

1635
02:12:07.479 --> 02:12:11.960
want another order of soap a pios, you have to pay a dollar for

1636
02:12:11.079 --> 02:12:15.640
it. So that's what I'm saying
about up charges, and there's like different

1637
02:12:15.720 --> 02:12:20.600
sauces that you can get which are
also upcharges. Call but I thought it

1638
02:12:20.720 --> 02:12:26.520
was okay, but they they have
that whole structure of you don't you don't

1639
02:12:26.560 --> 02:12:31.159
tip, they I get pay it. Yeah, I like that. I

1640
02:12:31.359 --> 02:12:35.520
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02:13:01.279 --> 02:13:05.960
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1647
02:13:09.199 --> 02:13:15.000
Hi Tom Martino, your troubleshooter three
all three seven one three talks seven

1648
02:13:15.039 --> 02:13:20.119
one three eight two five five.
Welcome to the show. And we have

1649
02:13:20.439 --> 02:13:24.239
just a few minutes left. So
I'm just gonna say that if you haven't

1650
02:13:24.239 --> 02:13:26.640
taken advantage, I'm going to give
one last stitch you have five minutes seven

1651
02:13:26.720 --> 02:13:30.720
two zero, five two, six, thirty nine, thirty nine. You

1652
02:13:30.840 --> 02:13:35.720
can get in for thirteen dollars for
your ac or thirteen dollars for your furnace,

1653
02:13:35.840 --> 02:13:39.000
or twenty six for both. Make
an appointment and you can get it

1654
02:13:39.119 --> 02:13:46.720
done. Look at an extreme clean
tune and adjust increases efficiency. And one

1655
02:13:46.800 --> 02:13:54.960
thing I haven't mentioned. It increases
the lifespan of your absolute just of of

1656
02:13:56.079 --> 02:13:58.640
everything dirt. We'll kill it.
So thanks for being here, Hannah,

1657
02:14:00.000 --> 02:14:03.359
appreciate that. Now on some last
minute notes here, I made a rant

1658
02:14:03.399 --> 02:14:11.119
about how people will undergo political pain
in order to or excuse me economic pain

1659
02:14:11.279 --> 02:14:15.079
and pain. And you know they'll
they'll put up with crime, they'll put

1660
02:14:15.119 --> 02:14:16.359
up with inflation, they'll put up
with this, they'll put up with that,

1661
02:14:16.479 --> 02:14:20.399
they'll put up with immorality, they'll
put up with whatever, if it

1662
02:14:20.439 --> 02:14:24.840
goes against the religion, if it
goes against whatever, as long as their

1663
02:14:24.920 --> 02:14:30.279
party is in office. That I
thought political pressure was and political feelings are

1664
02:14:30.359 --> 02:14:33.880
the highest. And I stand by
this. Somebody said, Tom, anyone

1665
02:14:33.960 --> 02:14:41.840
who doesn't know one of the main
goals of democrats is redistribution of wealth and

1666
02:14:41.960 --> 02:14:43.199
blah blah blah, and of course, I know you get the other one

1667
02:14:43.239 --> 02:14:48.399
says Tom, and I don't know
how they got this. Your liberal colors

1668
02:14:48.439 --> 02:14:50.039
are showing I have no idea what
they mean by that. Then the other

1669
02:14:50.079 --> 02:14:52.680
one said, just the opposite.
I knew you were a right winger.

1670
02:14:52.880 --> 02:14:58.000
Isn't that crazy? By the way, a survey was done on people's motivations

1671
02:14:58.119 --> 02:15:01.520
once, and I won't holds the
survey right now, but I'm just because

1672
02:15:01.520 --> 02:15:03.479
I don't have time, but I
want to just tell you what they've come

1673
02:15:03.600 --> 02:15:07.039
up with, all right, and
this is what it is. Number one

1674
02:15:07.199 --> 02:15:13.000
motivator in people, ideology just what
I said, ideology number two, ego

1675
02:15:13.800 --> 02:15:18.479
number three, the rewards system,
number four coercion. By the way,

1676
02:15:18.880 --> 02:15:20.600
we're out of time. I'm Tom
Martino. Don't forget to call three oh

1677
02:15:20.680 --> 02:15:24.960
three Martino twenty four to seven for
help, information and referrals. That's three

1678
02:15:26.039 --> 02:15:30.079
oh three six, two seven,
eight four sixty six. And save all

1679
02:15:30.119 --> 02:15:31.760
your problems for me.