WEBVTT 1 00:00:00.600 --> 00:00:13.599 Yeah, ripped news. You need advice, so you don't have come running, 2 00:00:13.839 --> 00:00:20.800 just as as can. Shooter's gonna help come man Dix, he is 3 00:00:20.839 --> 00:00:26.519 the Troubleshooter Show. Now Tom Martino. Hey, I'm Tom Martino. Welcome 4 00:00:26.600 --> 00:00:30.960 to the show. Three O three seven one three talk three all three seven 5 00:00:31.000 --> 00:00:33.880 one three eight two five five. As you can see, I got all 6 00:00:33.920 --> 00:00:39.640 my goons in the studio. Uh and uh, welcome goons. We got 7 00:00:40.560 --> 00:00:48.520 Chief Mark and uh, Kevin Caulkin, got Jeff Vic camera transmission and then 8 00:00:48.799 --> 00:00:53.880 who's got their back to me? And I'm sorry, Deputy Doc, Deputy 9 00:00:54.000 --> 00:00:57.359 doc. Well, I was right what I said, goons, welcome. 10 00:00:57.359 --> 00:01:00.159 Hey, I got some interesting you since today is Car Friday, car Day, 11 00:01:00.200 --> 00:01:03.679 whatever you want to call a day. You don't have to call it 12 00:01:03.880 --> 00:01:10.000 just about cars, but you can call about cars and of course anything to 13 00:01:10.000 --> 00:01:15.560 do with cars. And I have something I found quite interesting that Stephanie found 14 00:01:15.439 --> 00:01:19.400 on Facebook. And I do find it very interesting. I normally don't find 15 00:01:19.439 --> 00:01:25.879 anything interesting on Facebook, but it seems this person did some pretty good research. 16 00:01:26.560 --> 00:01:32.519 Now, maybe they're just reposting it, but I checked out with my 17 00:01:32.680 --> 00:01:41.959 professor Bing, Deputy Copilot Bing, and all of these facts are true. 18 00:01:42.799 --> 00:01:48.359 Listen to this kind of disappoints me. And they're not just against Tesla, 19 00:01:49.000 --> 00:01:55.439 but they're looking at electric cars. But they took one Tesla battery one and 20 00:01:55.480 --> 00:01:57.359 they analyzed it. By the way, give us a call. By the 21 00:01:57.400 --> 00:01:57.840 way, if you have a problem, question, you can plan. I'll 22 00:01:57.840 --> 00:02:00.879 go right to your calls. Three h three seven to one to three talk. 23 00:02:00.959 --> 00:02:04.079 I digress when I just want to make sure you know that three h 24 00:02:04.120 --> 00:02:07.680 three seven one three eight two five five, and we'll talk about anything you 25 00:02:07.719 --> 00:02:09.000 want. Make sure you don't wait too long. If you have a problem, 26 00:02:09.039 --> 00:02:13.680 a question, or complain, it festers and it becomes worse. Now, 27 00:02:14.719 --> 00:02:21.159 the Tesla model Y battery. This guy took a look at this and 28 00:02:21.199 --> 00:02:24.520 said it takes up all the space under the passenger compartment. Oh, that's 29 00:02:24.560 --> 00:02:29.960 not so bad. But this is what I find fascinating. Guys, listen 30 00:02:30.000 --> 00:02:39.360 to this. It takes twelve tons of rock for lithium to be extracted five 31 00:02:39.439 --> 00:02:46.280 tons of cobalt minerals. This is one battery, one battery. Most coalbalt 32 00:02:46.639 --> 00:02:53.199 is made as a byproduct of processing copper. Five tons of coalbalt minerals. 33 00:02:53.199 --> 00:02:58.719 Now listen, so three tons of nickel or twelve tons of copper ore. 34 00:02:59.520 --> 00:03:04.280 You must move two hundred and fifty tons of soil to obtain the twenty six 35 00:03:04.360 --> 00:03:08.000 pounds of lithium, the thirty pounds of nickel, and the forty eight point 36 00:03:08.120 --> 00:03:16.400 five pounds of manganese, then and fifteen pounds of cobalt. To manufacture the 37 00:03:16.439 --> 00:03:23.000 batteries also requires four hundred and forty one pounds of aluminum, steel and plastic 38 00:03:23.439 --> 00:03:30.400 one hundred twelve pounds of graphite. This is one battery. The caterpillar to 39 00:03:30.680 --> 00:03:37.960 move this earth is a nine to nine to four h a and by the 40 00:03:37.960 --> 00:03:44.680 way, that caterpillar consumes two hundred and sixty four gallons of diesel in the 41 00:03:44.759 --> 00:03:53.159 twelve hours it takes the bulk of necessary minerals for manufacturing the batteries come from 42 00:03:53.319 --> 00:03:59.479 China and Africa. Much of the labor in Africa is done by children. 43 00:03:59.680 --> 00:04:04.080 When you buy an electric car, China makes the most profit from these batteries. 44 00:04:05.599 --> 00:04:12.719 The twenty twenty one Tesla model y OEM battery alone, which is the 45 00:04:12.800 --> 00:04:16.720 cheapest Tesla battery, is currently on sale for four nine hundred and ninety nine 46 00:04:16.800 --> 00:04:25.319 dollars, not including shipping and insallation. The battery weighs one thousand pounds and 47 00:04:25.439 --> 00:04:29.000 the cost of the Tesla batteries are as follows, and they go through It 48 00:04:29.079 --> 00:04:38.879 takes seven years for an electric car to reach net zero CO two seven years, 49 00:04:39.560 --> 00:04:48.000 seven years because of one battery. The life expectancy of the battery is 50 00:04:48.040 --> 00:04:56.959 around ten years, so that gives you three years to reduce your carbon footprint. 51 00:04:57.160 --> 00:05:01.279 The net result, you are adding to pollute, You are adding to 52 00:05:01.399 --> 00:05:04.959 climate change. When you go to the Church of Climate Change this weekend, 53 00:05:05.439 --> 00:05:10.800 make sure when you kneel down at the altar and you pray to Al Roker 54 00:05:10.839 --> 00:05:15.160 and the rest of them, that you let them know that you're sinning. 55 00:05:16.959 --> 00:05:26.160 So can you believe this? Now? The energy required to process all those 56 00:05:26.279 --> 00:05:30.720 raw materials we didn't even talk about that, and to haul the batteries to 57 00:05:30.839 --> 00:05:39.120 the US, all of this means that your electric car is actually, unfortunately 58 00:05:40.079 --> 00:05:45.680 adding to climate change. Well, even when you charge it, though tom 59 00:05:45.720 --> 00:05:48.160 out of New York and other places on the East Coast with heating oil, 60 00:05:48.639 --> 00:05:53.839 it costs more to create the electricity to charge it than what the emissions from 61 00:05:53.879 --> 00:06:01.519 the gasoline would be. All good points. So why doesn't anyone look at 62 00:06:01.519 --> 00:06:10.480 this? Why aren't we woke to this? Why are we making electric cars 63 00:06:10.519 --> 00:06:15.519 the standard you are because you're going fast as hell and they drive themselves. 64 00:06:15.920 --> 00:06:18.240 I love, by the way, I should mention this. I love electric 65 00:06:18.279 --> 00:06:20.439 cars. I love regular car well, I hate all cars. Okay, 66 00:06:20.480 --> 00:06:23.639 first, let me say that, but if I had to hate less, 67 00:06:23.680 --> 00:06:27.800 I hate electric cars less or the least. I don't have an electric car, 68 00:06:27.800 --> 00:06:30.680 but I wish you did. And that's only because of Kevin and Jeff. 69 00:06:30.720 --> 00:06:33.920 They just poisoned me. I was thinking having a luxury German car would 70 00:06:33.920 --> 00:06:38.519 be really cool, and these guys said, no, no, Tom, 71 00:06:38.959 --> 00:06:44.160 they last fifty or sixty thousand miles truly before you have major problems. You 72 00:06:44.199 --> 00:06:48.839 can get an American car to last longer, and you can get so I 73 00:06:48.920 --> 00:06:55.040 started thinking this oil thing, the seals, the all that crap. An 74 00:06:55.040 --> 00:06:58.439 electric motor, that's one thing. You don't have all that maintenance and all 75 00:06:58.480 --> 00:07:01.680 that. But if you look at the carbon footprint of someone driving an electric 76 00:07:01.720 --> 00:07:06.319 car, one battery, now the rest of the stuff. Okay, it's 77 00:07:06.439 --> 00:07:11.639 like a regular car, right, almost a little lighter weight. But think 78 00:07:11.639 --> 00:07:15.560 about this. If you think you're helping the environment buying an electric car, 79 00:07:15.680 --> 00:07:24.240 you are actually hurting the environment. You're hurting the environment. Now. That 80 00:07:24.319 --> 00:07:27.120 disappoints me too. So what the hell are we going to do? Horse 81 00:07:27.160 --> 00:07:32.199 and buggy? But horses fart, that's methane gas like cow's do. Right, 82 00:07:32.279 --> 00:07:35.319 That's why we're trying to do away with meat. And we're going to 83 00:07:35.360 --> 00:07:43.040 be eating chocolate crickets. Maybe we are going to be eating chocolate crickets on 84 00:07:43.839 --> 00:07:48.879 bicycles. Won't that be a Californian's dream? Think about that, crickets and 85 00:07:48.959 --> 00:07:56.360 bicycles. I'm gonna run on that platform, I really will. Mary. 86 00:07:58.319 --> 00:08:01.759 You have a problem here, Mary, what's going on? Mary? High? 87 00:08:01.920 --> 00:08:07.319 Hi, good morning. I'm grateful that people like you are here to 88 00:08:07.480 --> 00:08:15.319 help people like me who don't get hurt very much. What happened? I'm 89 00:08:15.680 --> 00:08:20.120 I'm eighty years old. I'm a widow who just moved to Denver abound month 90 00:08:20.160 --> 00:08:26.759 ago to live closer to a family member and to my church home. Okay, 91 00:08:26.000 --> 00:08:35.480 I bought a house online from an open door agency. No wait a 92 00:08:35.519 --> 00:08:41.240 minute, you did it everything online without looking at it. I was in 93 00:08:41.480 --> 00:08:45.799 Saint Louis at the time. I was living in Saint Louis, so I 94 00:08:45.879 --> 00:08:52.360 could not come to Wow. I can't even there's a lot of stuff that 95 00:08:52.399 --> 00:08:56.320 can go wrong doing a house totally online. Mark was looking at one time 96 00:08:56.519 --> 00:08:58.879 a vacation house online that looked perfect, and he said, it was a 97 00:09:00.000 --> 00:09:03.000 amazing when you actually get there. How things are just different. I mean, 98 00:09:03.039 --> 00:09:09.120 they're just different. So tell me about it, Mary, what's wrong 99 00:09:09.200 --> 00:09:13.600 with the house? Well, hold on, I should say this was it 100 00:09:13.720 --> 00:09:20.799 misrepresented? Oh? Yes? Oh yes, you did you use you said 101 00:09:20.840 --> 00:09:24.480 the online agency? Or not the or the agency? What's the name of 102 00:09:24.519 --> 00:09:33.039 it? Open door? Open door? Yeah, they were in the news 103 00:09:33.080 --> 00:09:41.879 recently because just last year they were fined by the government sixty two dollars to 104 00:09:43.000 --> 00:09:48.120 return money to people who sold their homes. Tool did you know that before 105 00:09:48.159 --> 00:09:50.919 you got a hold of that? I did not know. And that is 106 00:09:50.960 --> 00:09:56.200 it called open door real estate? What is it called open door? Is 107 00:09:56.240 --> 00:09:58.679 the name of the comty? And how were they acting? Were they your 108 00:09:58.799 --> 00:10:03.000 agent? I don't understand. Now, That's what I'm trying to explain to 109 00:10:03.039 --> 00:10:05.360 you. All right, you hold on and you can explain. I won't 110 00:10:05.440 --> 00:10:07.159 rush you. I'll let you tell your whole story. So three O three 111 00:10:07.320 --> 00:10:11.559 seven one three talks seven one three eight two five five waterpros dot net. 112 00:10:11.720 --> 00:10:13.600 You want drinking water, you want to take care of yourself, your body, 113 00:10:13.639 --> 00:10:18.159 your health. Waterpros dot net fourteen hundred bucks fully installed. Plus it 114 00:10:18.200 --> 00:10:22.360 actually saves you money because you'll never buy bottled water again. Three o three 115 00:10:22.360 --> 00:10:28.840 eight six two five, five five four. Go with a sure thing Denver's 116 00:10:28.879 --> 00:10:33.240 best roofer Excel Roofing dot com. You don't pay a cent until you're content. 117 00:10:37.600 --> 00:10:41.159 Time for an insurance checkup free, no obligation. In comparison, call 118 00:10:41.279 --> 00:10:46.039 Compass Insurance. Pay too much your coverage at dozens of insurance companies find out 119 00:10:46.039 --> 00:10:48.159 now three oh three seven seven to one. Help. You'll think you're his 120 00:10:48.320 --> 00:10:52.279 only customer when you choose Frank durand the real estate Man dot com to list 121 00:10:52.320 --> 00:10:58.879 your home with Remax Alliance three oh three nine two zero sixteen twenty two. 122 00:11:00.240 --> 00:11:05.759 Hi Tom Martino, your troubleshooter three all three seven to one three talks seven 123 00:11:05.799 --> 00:11:07.879 one three eight two five five. Welcome to the show. Mary says, 124 00:11:09.240 --> 00:11:11.519 we have a I have a problem buying a house. I bought a house 125 00:11:11.519 --> 00:11:16.639 from Saint Louis and I bought it in Colorado. Recently widowed and went to 126 00:11:16.960 --> 00:11:22.080 Open Door real Estate. I'm looking at him online, and so Mary, 127 00:11:22.279 --> 00:11:26.519 I want to know something. If you you had friends here, you had 128 00:11:26.559 --> 00:11:30.440 people here. I want you to tell your story. But I want this 129 00:11:30.519 --> 00:11:35.320 to be a cautionary tale for people listening. Never buy real estate or anything 130 00:11:35.399 --> 00:11:37.240 sight unseen ever ever, ever, So go ahead, tell your story. 131 00:11:37.279 --> 00:11:45.559 So you went online, you found this house. Continue, Okay, I 132 00:11:45.759 --> 00:11:50.559 don't have families, So my son in law, who lives here was one 133 00:11:50.600 --> 00:11:54.519 person I needed to be near, plus my church home. So I did 134 00:11:56.080 --> 00:12:00.679 put my house up for sale. It's sold very very quickly, and I 135 00:12:00.720 --> 00:12:05.159 had only a short window of time before the buyer wanted possession and I could 136 00:12:05.279 --> 00:12:13.360 get moved over here. So open Door was the only listing that my agent 137 00:12:13.519 --> 00:12:18.679 could find. The other listings here were not available when she looked for them. 138 00:12:18.799 --> 00:12:24.600 They o their listings I picked. They did not provide what's called the 139 00:12:24.840 --> 00:12:31.879 seller's disclosure statement when I bought a house, and I was told by a 140 00:12:31.960 --> 00:12:37.600 number of realtors and attorneys I talked to here in Denver that Colorado law mandates 141 00:12:37.720 --> 00:12:45.080 a seller disclosure statement for every purchase. Well, first of all, that's 142 00:12:45.200 --> 00:12:52.320 not completely true. Oh, but I want to I want to examine this. 143 00:12:52.000 --> 00:12:56.320 What was not disclosed to you. And first of all, where how 144 00:12:56.320 --> 00:13:03.720 did you close by? Did you close online? Yes? Okay? Now 145 00:13:03.879 --> 00:13:09.440 what I want to know is this, You closed online and there was not 146 00:13:09.559 --> 00:13:15.519 a property disclosure statement? Is that true? Yes? Okay? Did you 147 00:13:16.080 --> 00:13:26.320 have the house inspected? Yes? Okay? And what did you inspect? 148 00:13:26.320 --> 00:13:33.600 Your fine? Oh well he found eleven red flags and forty nine orange flags. 149 00:13:33.639 --> 00:13:35.399 Well then, well then tell me why you bought the house. Then 150 00:13:35.799 --> 00:13:41.720 you had your own notice? Why did you buy the house? For one 151 00:13:41.759 --> 00:13:48.240 thing, I did not see the disclosure something in the email, but I 152 00:13:48.279 --> 00:13:52.360 have the Okay, Harry, forgive me. Forgive me for this, okay, 153 00:13:52.919 --> 00:13:56.039 And I understand your eighty which, in my opinion is not an excuse 154 00:13:56.480 --> 00:14:01.480 because and being a widow is not an excuse. However, I feel for 155 00:14:01.519 --> 00:14:05.720 you, I really do. And despite my demeanor on radio and TV many 156 00:14:05.720 --> 00:14:09.840 times people don't think I care, I do. But I have to tell 157 00:14:09.840 --> 00:14:13.759 you something. You're painting yourself into a corner and you want someone to help 158 00:14:13.799 --> 00:14:18.720 you out. You bought a house sight unseen, you had it inspected, 159 00:14:18.799 --> 00:14:22.559 but you bought it anyway because you didn't see the inspection report. Well, 160 00:14:22.639 --> 00:14:26.120 what do you mean? Why did you have it inspected. If you weren't 161 00:14:26.120 --> 00:14:31.519 going to read the report because I did not have enough time, don't love. 162 00:14:31.559 --> 00:14:37.200 That doesn't matter Mary. If you have something inspected, tell me this 163 00:14:37.639 --> 00:14:43.759 he found? How many red flags? Oh eleven? You know what? 164 00:14:43.840 --> 00:14:50.399 You actually you actually hurt yourself by having an inspection. You see, a 165 00:14:50.559 --> 00:14:58.960 disclosure statement is technically required. However, the form of this seller disclosure statement 166 00:15:00.240 --> 00:15:07.480 is not standard or universal. And the problem is if you don't demand it 167 00:15:09.000 --> 00:15:13.480 and then you have your own inspection done, they can claim that you were 168 00:15:13.600 --> 00:15:18.799 in fact informed. So, in other words, if you did not read 169 00:15:18.879 --> 00:15:24.600 your own report, what good would have a disclosure statement have made to you? 170 00:15:24.120 --> 00:15:28.960 They're going to make all kinds of arguments. And here's what I need 171 00:15:28.000 --> 00:15:31.879 to know right now, because you did so many mistakes that we can't I 172 00:15:33.159 --> 00:15:35.919 can't. We can't possibly go after those people. I mean unless you talk 173 00:15:35.960 --> 00:15:39.159 to an attorney, and they're going to tell you the same thing. And 174 00:15:39.200 --> 00:15:43.799 it's way A disclosure is so expensive it's almost better to fix the thing. 175 00:15:43.879 --> 00:15:48.240 So we need to go to the real problem. What's wrong with the house? 176 00:15:50.879 --> 00:15:56.000 Well, I have seven pages of work orders that were supposed to have 177 00:15:56.159 --> 00:16:02.639 been done by Open Door choose a before I bought it. Now that's different, 178 00:16:02.840 --> 00:16:07.240 that's a that's a misrepresentative. So they agreed in contract to do seven 179 00:16:07.360 --> 00:16:15.399 pages of repairs. No, it's been in house work order seven pages of 180 00:16:15.559 --> 00:16:21.080 work orders in house at Well, what does this mean? Was it a 181 00:16:21.120 --> 00:16:25.320 contract? In other words? Mary, did they promise you they were going 182 00:16:25.399 --> 00:16:32.440 to do seven pages of repairs? No? Did they present this is important, 183 00:16:32.440 --> 00:16:37.200 Mary, Did they present those those seven pages of repairs to you before 184 00:16:37.240 --> 00:16:42.039 you bought it, saying, by the way, we had these done. 185 00:16:42.360 --> 00:16:48.279 No? Then how did you find out about those seven pages of repairs? 186 00:16:48.960 --> 00:16:56.360 The agents at open Door? Evidently my agent asked for a full disclosure and 187 00:16:57.279 --> 00:17:04.400 that the work order. Well, Mary, if open Door has bad employees 188 00:17:04.440 --> 00:17:11.200 and screwed themselves, and if they said they did a thousand repairs and did 189 00:17:11.240 --> 00:17:15.200 not do any that's not a misrepresentation to you. You didn't rely on those 190 00:17:17.079 --> 00:17:22.759 That wasn't detrimental reliance. They didn't say to Mary. And this is after 191 00:17:22.839 --> 00:17:27.960 the fact, you're saying, after the fact you found out they were supposed 192 00:17:27.960 --> 00:17:33.200 to have done seven repairs or seven pages of repairs and they did none of 193 00:17:33.240 --> 00:17:36.960 them. So what they never promised you? They were going to do them. 194 00:17:37.160 --> 00:17:40.559 They didn't promise anyone. In fact, they never told your agent they 195 00:17:40.559 --> 00:17:44.839 did them. I'm I'm hitting you with some truth here so you don't waste 196 00:17:44.920 --> 00:17:48.119 time and money. What I want to know is this, Is there anything 197 00:17:48.200 --> 00:17:53.880 they told you that was a lie? Is there anything that your inspector did 198 00:17:53.960 --> 00:18:02.000 not find that they knew about and that could be something? Was there anything 199 00:18:02.119 --> 00:18:07.240 that they knew about that your inspector did not Yes, I believe. So 200 00:18:08.119 --> 00:18:15.519 give me the biggest thing. The roof leaks. Okay, the roof leaks. 201 00:18:15.759 --> 00:18:22.000 How do you know they knew that because there was a stain on the 202 00:18:22.119 --> 00:18:26.720 carpet that I even asked, said, why didn't your inspector? Why didn't 203 00:18:26.720 --> 00:18:30.880 your inspector see it? Wait, you don't even let me finish this sentence. 204 00:18:32.160 --> 00:18:33.960 Okay, go ahead, go ahead. There was a stain on the 205 00:18:33.960 --> 00:18:41.480 carpet. Go ahead, stain on the carpet when I saw the video tour 206 00:18:41.640 --> 00:18:45.440 that my agent created and I asked about it and she did not know the 207 00:18:45.559 --> 00:18:52.440 source. And when on this last Friday, Saturday and Sunday when it was 208 00:18:52.559 --> 00:18:59.480 raining so much here, that was exactly where the roof was leaking. And 209 00:18:59.599 --> 00:19:02.960 okay, Mary, I know you think you need to finish this, but 210 00:19:03.160 --> 00:19:06.160 I heard enough. There's a spot on the rug. Here's why I heard 211 00:19:06.240 --> 00:19:11.200 enough. You saw that spot in a video. Your agent and your inspector 212 00:19:11.839 --> 00:19:17.960 did not go further. You again screwed yourself by seeing it. You actually 213 00:19:18.039 --> 00:19:21.359 saw the spot. The roof leaked. They didn't tell you. Now, 214 00:19:21.640 --> 00:19:25.359 your agent didn't know the roof leaked. You didn't know the roof leaked. 215 00:19:25.599 --> 00:19:29.200 Your inspector didn't know the roof leaked. And I asked, why should the 216 00:19:29.359 --> 00:19:32.480 seller know the roof leaked? And you said, because there was a stain 217 00:19:32.519 --> 00:19:37.079 on the carpet. But that very same stain your own agent didn't call to 218 00:19:37.160 --> 00:19:41.640 your attention. Your own inspector didn't say the roof might be leaking. But 219 00:19:41.759 --> 00:19:45.720 you expect the seller to know that. Do you have any records that the 220 00:19:45.799 --> 00:19:51.119 seller tried to fix it and failed? You know you might go, And 221 00:19:51.359 --> 00:19:55.359 I fully expect your I fully expect you're gonna hang up the phone and hate 222 00:19:55.400 --> 00:19:59.480 me. But I'm gonna tell you something. Those who are truly listening will 223 00:19:59.559 --> 00:20:03.920 know what I'm trying to do, and that is get to the essence. 224 00:20:03.200 --> 00:20:08.640 Because you have nothing right now, all I hear is you your agent and 225 00:20:08.680 --> 00:20:15.519 your home inspector were negligent. Negligent, and now you want to go back 226 00:20:15.559 --> 00:20:18.359 and try to hook the cellar. Now, this seller might be a scumbag, 227 00:20:18.799 --> 00:20:23.440 I don't doubt it. However, you walked right into the trap and 228 00:20:23.559 --> 00:20:29.119 let them rip you off. You had an inspection with eleven red flags. 229 00:20:29.359 --> 00:20:32.960 You had a spot on the carpet that you brought up to your agent, 230 00:20:33.160 --> 00:20:37.880 and your agent didn't have the sense to have your roof inspected. Neither did 231 00:20:37.920 --> 00:20:41.160 your inspector. And now you're saying they should have told you the roofleet. 232 00:20:44.240 --> 00:20:51.400 Please tell me Mary that you understand that you have a very difficult uphill battle. 233 00:20:53.279 --> 00:20:57.519 Actually you're not correct in your conclusion. Go ahead, tell me where 234 00:20:57.519 --> 00:21:03.720 I'm incorrect. Go ahead. A quarter included some of the work orders which 235 00:21:03.759 --> 00:21:11.720 I only received very recently a couple of days ago. Included clean that stain 236 00:21:11.000 --> 00:21:15.240 from the roof flake and repair the steam lane from the roof flake. And 237 00:21:15.279 --> 00:21:22.839 that was open doors awareness well before the stamp. Okay, how much will 238 00:21:22.839 --> 00:21:30.319 it cost to fix the roof? Someone just did that the other day and 239 00:21:30.359 --> 00:21:34.000 I have not been built for it. Okay, Yeah, so that is 240 00:21:34.119 --> 00:21:41.480 one thing that you can prove they knew about that they did not disclose. 241 00:21:41.160 --> 00:21:45.839 So let's go after them for that repair. Oh, there are a number 242 00:21:45.839 --> 00:21:52.079 of other things. There are many more items town that they had known about 243 00:21:52.240 --> 00:21:56.319 that they did not correct, and they include live wires, electrical problems, 244 00:21:56.400 --> 00:22:00.039 plumbing problems. Get up all your repairs. What will they come to? 245 00:22:00.119 --> 00:22:07.759 Do you think, Well, I've already spent over ten thousand dollars on this 246 00:22:07.920 --> 00:22:11.680 move in the first place, what I've spent here, So Mary, I 247 00:22:11.720 --> 00:22:17.680 need to know specifically the repairs you had to make that they knew about and 248 00:22:17.799 --> 00:22:22.839 did not disclose. I have it on a document I can email it to 249 00:22:22.920 --> 00:22:26.759 if you went good reason, tell me the ones where you can prove they 250 00:22:26.839 --> 00:22:33.079 knew and you had those repairs to make. Those are something that will work 251 00:22:33.400 --> 00:22:40.079 if you can prove that they knew about them and did not tell you. 252 00:22:40.599 --> 00:22:42.599 However, I'm going to tell you what their defense is going to be. 253 00:22:44.240 --> 00:22:48.599 You had noticed. In fact, that means that even though they didn't tell 254 00:22:48.680 --> 00:22:55.680 you, you had an inspector who told you. If those problems that you 255 00:22:55.759 --> 00:23:00.839 say they knew about and did not tell you about are his inspection report, 256 00:23:02.759 --> 00:23:07.039 you will have a very difficult time going after them. For example, if 257 00:23:07.279 --> 00:23:11.680 they if they knew about a foundation problem and did not tell you, and 258 00:23:11.720 --> 00:23:15.960 your inspector has that in the report, then they could they could make the 259 00:23:17.079 --> 00:23:22.200 claim that even though they did not disclose it, you were in fact disclosed 260 00:23:22.400 --> 00:23:27.240 in fact, and it's your fault you didn't pay attention. So here's what 261 00:23:27.279 --> 00:23:32.839 I need. The inspection report and then the things they knew about that you 262 00:23:32.920 --> 00:23:37.559 can prove that they knew about and withheld. If any of those two things 263 00:23:37.720 --> 00:23:41.880 match, then you're out of luck. If your inspector knew about him, 264 00:23:42.079 --> 00:23:45.880 that means you knew about him, and even though they didn't tell you about 265 00:23:45.960 --> 00:23:51.559 him, you still knew about him. So you're not allowed to walk into 266 00:23:51.640 --> 00:23:55.920 a trap and get injured and say they never told you about it. If 267 00:23:55.960 --> 00:24:00.359 you knew the trap was there, If you knew a dangerous condition exists and 268 00:24:00.400 --> 00:24:04.400 were injured, you can't go back to the person who created the dangerous thing 269 00:24:04.480 --> 00:24:08.519 and say you should have never done that. It's a very it's a very 270 00:24:08.519 --> 00:24:12.519 delicate matter, but it's not as easy as you think. The point I'm 271 00:24:12.559 --> 00:24:18.279 trying to make is this, I am looking for something solid we can go 272 00:24:18.400 --> 00:24:22.720 after open Door for for an eighty year old widow, because I do want 273 00:24:22.720 --> 00:24:26.599 to help you, but you got to be able to show us something that 274 00:24:26.640 --> 00:24:30.440 we can nail them on, and you say you have it, so I'm 275 00:24:30.480 --> 00:24:33.279 going to wait until you send it to us. Here's what I need. 276 00:24:33.480 --> 00:24:38.000 The inspection report and the stuff that you say they knew about that they did 277 00:24:38.519 --> 00:24:44.319 not tell you about. Okay, and we'll match them up. And if 278 00:24:44.319 --> 00:24:48.240 you were uninformed of any of those, then I think we can call open 279 00:24:48.279 --> 00:24:52.720 door and say, listen, you listed this home and did not do this. 280 00:24:52.799 --> 00:24:57.359 I don't know what else to say, and I hope people listening understand 281 00:24:59.000 --> 00:25:03.559 the point I'm try trying to make with this call. It is this. 282 00:25:03.559 --> 00:25:08.720 If you if you claim someone did not inform you but you knew about it, 283 00:25:10.119 --> 00:25:18.279 you're screwed. So you need to go after the people that did not 284 00:25:18.440 --> 00:25:22.799 tell you about something that there was no way for you to know about. 285 00:25:22.200 --> 00:25:27.200 More coming up. There's many things I couldn't have known about. More coming 286 00:25:27.279 --> 00:25:37.000 up. Go with a sure thing Denver's Best Roofer Excel roofing dot com. 287 00:25:37.039 --> 00:25:44.799 You don't pay a cent until you're content. Time for an insurance check up, 288 00:25:44.920 --> 00:25:48.920 free, no obligation comparison call Compass Insurance paying too much your coverage at 289 00:25:48.960 --> 00:25:53.039 dozens of insurance companies find out now three O three seven seven to one help. 290 00:25:53.200 --> 00:25:56.759 You'll think you're his only customer when you choose Frank durand the real estate 291 00:25:56.799 --> 00:26:02.200 Man dot com to list your home with Remax Alliance three all three nine two 292 00:26:02.319 --> 00:26:07.319 zero sixteen twenty two. Hi Tom Martino, you're a troubleshooter. Three all 293 00:26:07.400 --> 00:26:11.519 three seven one three talks seven one three eight two five five. Welcome to 294 00:26:11.599 --> 00:26:15.680 the show. We are here to help you solve problems, answer questions, 295 00:26:15.720 --> 00:26:22.880 and take complaints. And I want, I want your opinion on this real 296 00:26:22.960 --> 00:26:33.359 estate deal? Mark, were you listening? Anybody listening? That is this 297 00:26:33.440 --> 00:26:37.400 thing working? Three all three seven one three talk. I guess they're not, 298 00:26:37.400 --> 00:26:41.119 like, no, we got you. Okay, what's going on? 299 00:26:41.240 --> 00:26:44.319 What's going on? What did you think of the real estate deal? What 300 00:26:44.359 --> 00:26:48.960 did I think of it? I think she's screwed. Okay, Now can 301 00:26:48.000 --> 00:26:52.599 we get that information? And let's go over it. I mean I can't 302 00:26:52.839 --> 00:26:56.799 what could we possibly change. Let's look at it from that standpoint. Let's 303 00:26:56.799 --> 00:27:02.000 put it this way. Let's say something. Let's say there was a problem 304 00:27:02.359 --> 00:27:07.119 that her inspector did not see. And let's say it was a serious problem. 305 00:27:08.119 --> 00:27:12.880 And let's say that they lie on the objection or the inspection objection or 306 00:27:12.880 --> 00:27:17.359 whatever they knew about it. Let's say they knew about it and they didn't 307 00:27:17.359 --> 00:27:19.559 disclose it. I think we can go after them for that one issue, 308 00:27:19.640 --> 00:27:23.240 or two issues or three issues. She says there are multiple ones. So 309 00:27:25.079 --> 00:27:27.640 remember, these have to be problems that she did not know about it. 310 00:27:27.680 --> 00:27:32.400 I want to see, let's get her to send the disclosure. There was 311 00:27:32.480 --> 00:27:36.640 no disclosure mark out. Oh my god, that's the point. But see, 312 00:27:36.680 --> 00:27:41.720 here's the point. Even if there's not a disclosure, technically, if 313 00:27:41.759 --> 00:27:45.920 you knew about it on your own, if the inspector brought it up, 314 00:27:45.359 --> 00:27:49.599 that's still a defense. I know that sounds crazy, but it's still because 315 00:27:49.640 --> 00:27:52.960 she hired someone to go out there and look at it. Right. So 316 00:27:53.359 --> 00:27:57.319 if an inspector goes out to a house and says, you have a bad 317 00:27:57.400 --> 00:28:03.960 sewer and a bad foundation, and let's just say those two things, let's 318 00:28:03.960 --> 00:28:07.200 see your inspector writes that in there, or there's a serious red flag for 319 00:28:07.359 --> 00:28:11.640 the foundation and a red flag for the sewer system or the septic let's just 320 00:28:11.680 --> 00:28:15.960 say that. Now you go through a closing and you don't get a disclosure 321 00:28:17.039 --> 00:28:22.039 statement, and you find out you didn't read your report. Now you find 322 00:28:22.079 --> 00:28:25.960 out you have a problem with the sewer and the foundation, and you go 323 00:28:26.000 --> 00:28:33.599 after the real estate company saying you never told us. If she hadn't had 324 00:28:33.640 --> 00:28:38.039 an inspection, that would be a really legitimate argument. But they can make 325 00:28:38.359 --> 00:28:45.079 the defense as crazy as this sounds, Yes, we did not tell you. 326 00:28:45.640 --> 00:28:48.640 We missed it. We did not tell you. We're sorry. However, 327 00:28:48.960 --> 00:28:55.640 it's in your own inspection report, so you did know about it. 328 00:28:55.640 --> 00:28:59.559 It's and what dollar figure are we talking about? Did you crank dad out 329 00:28:59.559 --> 00:29:02.640 of her? Yeah, we went over all that marchy. How much does 330 00:29:02.680 --> 00:29:06.359 it? Here's the bottom line, she said, thousands of dollars. The 331 00:29:06.440 --> 00:29:08.480 point is this, Well, my point is a lawsuit if it came up 332 00:29:08.480 --> 00:29:11.680 to that could be way more than thousands of dollars. Well, she's hoping 333 00:29:11.720 --> 00:29:15.000 not to have a lawsuit. She's hoping we can help her get the money, 334 00:29:15.039 --> 00:29:19.920 and we probably can. If if there was a if there was a 335 00:29:21.039 --> 00:29:26.480 serious problem that they did not disclose, that her inspector did not find. 336 00:29:26.880 --> 00:29:33.839 I can't say that enough. I'll give another analogy if I tell you if 337 00:29:33.839 --> 00:29:40.440 there is a sinkhole in my backyard and I am or in the backyard or 338 00:29:40.519 --> 00:29:45.039 in the street or somewhere, there's a sinkhole, and your inspector says there's 339 00:29:45.079 --> 00:29:48.079 a sinkhole there, don't go near it. But you don't read that report 340 00:29:49.240 --> 00:29:55.599 and you get injured in that sinkhole. You can't go back after the people 341 00:29:55.640 --> 00:29:59.759 for not telling you about the sinkhole if your own inspector told you about it, 342 00:30:00.000 --> 00:30:04.319 because you yourself were negligent. My point is Mary, her agent, 343 00:30:04.839 --> 00:30:11.039 and her inspector were all negligent. They have a shared responsibility, and I 344 00:30:11.079 --> 00:30:17.599 hope she understands that. That's the point I'm trying to make. And I 345 00:30:17.759 --> 00:30:25.599 emphasize this and can't emphasize it enough because people, you must take responsibility. 346 00:30:26.200 --> 00:30:30.960 I know that's a bad word in today's world, responsibility. And people say, 347 00:30:30.960 --> 00:30:33.240 well, my god, Tom, I thought you were a consumer expert. 348 00:30:33.279 --> 00:30:40.200 How dare you talk about responsibility? How dare you? Well, that's 349 00:30:40.319 --> 00:30:45.839 just life, and this show is about helping people, real help, not 350 00:30:45.000 --> 00:30:49.480 pretend help. Oh you, poor dear. They should have done this, 351 00:30:49.599 --> 00:30:52.680 They should have done that, They should have should have, should have, 352 00:30:52.680 --> 00:30:55.640 should have, should have, should have. No, you should have done 353 00:30:55.680 --> 00:31:02.839 some stuff too, Brian. What's going on, Brian? Welcome to the 354 00:31:02.880 --> 00:31:11.400 show, Brian. What's happening? Yes, how's it going on? Mister 355 00:31:11.440 --> 00:31:15.119 Martinez, how are you doing today? What's happening? Man? Oh? 356 00:31:15.160 --> 00:31:18.039 Well, I just wanted to give a kudos in a shout out to a 357 00:31:18.039 --> 00:31:22.200 contractor that you previously mentioned on your show, Steve the star Peener, and 358 00:31:22.279 --> 00:31:26.480 it's star Quality Painting. His name, we call him as a nickname, 359 00:31:26.519 --> 00:31:29.960 Steve the Painter. The name of the company's star Quality. What's going on, 360 00:31:30.279 --> 00:31:33.960 Yeah, star Quality exactly. Well. I had him actually mentioned his 361 00:31:34.079 --> 00:31:37.559 name after I heard it on your show to a buddy of mine and he's 362 00:31:37.599 --> 00:31:40.839 a contractor as well, and he goes, oh, yeah, I have 363 00:31:40.880 --> 00:31:44.359 him do all my work interior, exterior and at my house and on all 364 00:31:44.359 --> 00:31:47.640 my businesses. And I hired him to do the interior of my house. 365 00:31:48.200 --> 00:31:51.119 I'm moving, We're about to show the house and it looks like a million 366 00:31:51.200 --> 00:31:53.400 bucks. Well, I'm so happy to hear that. Man. That is 367 00:31:53.960 --> 00:31:56.960 Brian. I really appreciate you taking the time to let us know. We 368 00:31:57.480 --> 00:32:02.759 do refer Steve a lot and his family. They're a good family. They 369 00:32:02.799 --> 00:32:07.400 all work together, husband, wife, daughter and crew. And that's star 370 00:32:07.559 --> 00:32:15.279 quality painting. Thank you, Brian, We got more coming up. Go 371 00:32:15.400 --> 00:32:19.640 with a sure thing Denver's best roofer Excel Roofing dot com. You don't pay 372 00:32:19.680 --> 00:32:25.440 a cent until you're content. Time for an insurance check up free, no 373 00:32:25.519 --> 00:32:30.440 obligation. In comparison, call Compass Insurance paying too much your coverage at dozens 374 00:32:30.480 --> 00:32:34.799 of insurance companies find out now three all three seven to seven to one. 375 00:32:34.880 --> 00:32:37.559 Help. You'll think you're his only customer when you choose Frank durand the real 376 00:32:37.640 --> 00:32:43.200 estate Man dot com to list your home with Remax Alliance three all three nine 377 00:32:43.240 --> 00:32:50.319 two zero sixteen twenty two. Hi Tom Martino, you're a troubleshooter three all 378 00:32:50.359 --> 00:32:53.319 three seven to one three talk MITSI has a roof issue. Good news. 379 00:32:53.319 --> 00:32:59.160 I read your email here, missy, so pretty much to tell your story. 380 00:33:00.680 --> 00:33:04.640 I'm sorry I couldn't hear you. I did read your email, Oh 381 00:33:04.680 --> 00:33:09.200 perfect, Thank you. So Basically, what I don't understand is this You 382 00:33:09.319 --> 00:33:15.119 hired this company right, and you should only have to pay your deductible. 383 00:33:15.480 --> 00:33:20.759 Why do you have more to pay? Can you explain that part? So? 384 00:33:21.440 --> 00:33:27.200 I got an email from page crumbly saying that they he and his supervisor 385 00:33:27.559 --> 00:33:35.000 read the insurance papers wrong and that I would owe an additional four thousand plus 386 00:33:35.039 --> 00:33:37.160 out of pocket because of it. But what do they mean they read it 387 00:33:37.200 --> 00:33:42.680 wrong? What does that mean? It was the depreciation costs? Oh? 388 00:33:42.799 --> 00:33:47.759 They did? Okay, hold on a second. Your insurance policy, no 389 00:33:47.799 --> 00:33:53.079 matter who you had as a roofer, would not pay anything. But what 390 00:33:53.119 --> 00:33:59.559 they call ACV. Now, I got to make sure that's correct. But 391 00:33:59.599 --> 00:34:05.400 do you have an ACB only policy? Yeah? Hold on. Then then 392 00:34:05.480 --> 00:34:09.760 this is a very special problem and it might not be their problem. I 393 00:34:09.760 --> 00:34:15.400 mean it might be, but I doubted we have to explore it really, 394 00:34:15.440 --> 00:34:16.679 MITSTI, if you want to hang on, I'll be right back to you. 395 00:34:16.760 --> 00:34:31.039 First, go with a sure thing Denver's Best roofer Excel roofing dot com. 396 00:34:31.079 --> 00:34:37.639 You don't pay a cent until you're content. Time for an insurance check 397 00:34:37.719 --> 00:34:43.000 up free, no obligation. In comparison, call Compass Insurance paying too much 398 00:34:43.119 --> 00:34:46.119 your coverage at dozens of insurance companies find out now three O three seven to 399 00:34:46.199 --> 00:34:50.840 seven to one help. You'll think you're his only customer when you choose Frank 400 00:34:50.920 --> 00:34:54.440 durand the real estate Man dot com to list your home with Remax Alliance three 401 00:34:54.519 --> 00:35:07.800 oh three nine two zero sixteen twenty two Rip News. You need advice so 402 00:35:07.000 --> 00:35:15.480 you don't have come running. Just as fast as we can. Shooter's gonna 403 00:35:15.559 --> 00:35:22.800 help come man, This is the Troubleshooter Show. No Tom Martino, Hi, 404 00:35:22.960 --> 00:35:28.599 Tom Martino here, Welcome to the show. Three O three seven one 405 00:35:28.719 --> 00:35:30.800 three talk seven one three eight two five five. This hour brought to you 406 00:35:30.800 --> 00:35:35.400 by Waterpros dot Net. Also Frank Durand the real estate Man. Let me 407 00:35:35.440 --> 00:35:37.639 just say this, Frank Durand will do a market analysis at your home right 408 00:35:37.639 --> 00:35:39.960 now. So you want to know what you're homo self for. He can 409 00:35:40.000 --> 00:35:43.639 tell you. It'll be free of charge, no obligation, no bs, 410 00:35:43.639 --> 00:35:45.800 no gimmicks. Why will he do this because he wants to know about the 411 00:35:45.840 --> 00:35:50.559 area. He wants to know about this market and know you give him access 412 00:35:50.599 --> 00:35:53.679 to your home. He gives you a free analysis if you decide to ever 413 00:35:53.760 --> 00:35:57.519 list in the future, he'd love to help you. One of the best 414 00:35:57.559 --> 00:36:00.719 people, most productive agents in the country. Three oh three nine two zero 415 00:36:01.079 --> 00:36:05.679 sixteen twenty two. Franc around the real estate man dot com. All right, 416 00:36:05.719 --> 00:36:08.440 so listen, Mitzi said she hired a roofer, and I looked at 417 00:36:08.440 --> 00:36:12.320 the email extensively, and I'm going to tell you and then Mitsy's going to 418 00:36:12.360 --> 00:36:15.519 finish her story. She said she was assured she only had to pay her 419 00:36:15.559 --> 00:36:21.599 deductible and they took a thirteen thousand dollars check from the insurance. Now it 420 00:36:21.679 --> 00:36:27.199 turns out that her deductible is way more than she thought because she only has 421 00:36:27.239 --> 00:36:31.320 an actual cash value policy, which means her deductiles is going to be a 422 00:36:31.320 --> 00:36:35.079 lot of money, a lot of money. In fact, she's only going 423 00:36:35.119 --> 00:36:39.519 to be covered for ACV that's actual cash value. Now that's not the roofers 424 00:36:39.559 --> 00:36:45.280 problem because technically they told her the truth. She's only responsible for her deductible. 425 00:36:45.480 --> 00:36:50.159 In this case, her deductible is going to be a lot of money 426 00:36:50.440 --> 00:36:54.320 because they're only covering actual cash value. So they should just get If she 427 00:36:54.360 --> 00:36:59.639 doesn't want to get the roof done because she can't afford it with the coverage 428 00:36:59.679 --> 00:37:02.400 she had, then she should send that check back to the insurance company and 429 00:37:02.440 --> 00:37:07.400 say I can't get the roof done, or at least take the money and 430 00:37:07.440 --> 00:37:09.480 then deal with it in the future. But they shouldn't keep her money for 431 00:37:09.559 --> 00:37:13.400 nothing. That's for sure. Now tell me what part of the story I 432 00:37:13.480 --> 00:37:17.400 missed or did I get it wrong from your email, missie. So at 433 00:37:17.400 --> 00:37:22.079 this point, you know, when he came back to me with the additional 434 00:37:22.199 --> 00:37:25.639 four thousand dollars plus, I wanted to cancel my contract. Sure, and 435 00:37:27.440 --> 00:37:32.199 they I left a message no reply. I had a friend of mine who's 436 00:37:32.199 --> 00:37:37.719 a lawyer, send a letter saying they weren't abiding by the contract. Ho, 437 00:37:37.960 --> 00:37:39.079 ho, hold on, now, hold on. I need to know 438 00:37:39.119 --> 00:37:45.159 this. How did this attorney figure they're not abiding by the contract because I 439 00:37:45.199 --> 00:37:49.840 sent him a copy of everything. What did What did the attorney think they 440 00:37:49.880 --> 00:37:52.719 were not abiding by it? I would guess, I would guess because they 441 00:37:52.719 --> 00:37:55.639 didn't realize Tom it was an ACV policy. It said they're going to do 442 00:37:55.679 --> 00:38:00.599 it forever the proceeds of the insurance company. Like, oh, oh, 443 00:38:01.920 --> 00:38:07.360 so they wait a minute. So they did sign a contract saying whatever the 444 00:38:07.400 --> 00:38:13.760 insurance pays, we're gonna do it for exactly. Oh, then they screwed 445 00:38:13.760 --> 00:38:16.800 themselves because they agreed to take the lower of it. No, they screwed 446 00:38:16.800 --> 00:38:21.440 her because they have her thirteen thousand dollars. No, I know, and 447 00:38:21.519 --> 00:38:23.880 I have a roof. No she needs to get that back either. I 448 00:38:23.960 --> 00:38:28.400 agree with her attorney friend, she needs to get her money back. Now. 449 00:38:28.440 --> 00:38:31.079 Listen, had they put down in there, had they put down a 450 00:38:31.199 --> 00:38:37.639 price for the roof and she's responsible for whatever the insurance doesn't pay, then 451 00:38:38.360 --> 00:38:44.360 then they'd be golden. But you're telling me the contract says they will do 452 00:38:44.480 --> 00:38:47.480 it for whatever the insurance pays. Then they either have to do the roof 453 00:38:47.719 --> 00:38:52.000 for whatever the insurance pays, or they need to give your money back. 454 00:38:52.320 --> 00:38:57.559 But you understand, go ahead, miscy. Well here's the other thing. 455 00:38:58.320 --> 00:39:05.159 So I them the letter to cancel. They wouldn't reply. I finally got 456 00:39:05.159 --> 00:39:08.840 a hold of the VP of sales. She said that we'll be an additional 457 00:39:08.920 --> 00:39:13.920 charge of thirty five percent to cancel my contract. No, there won't, 458 00:39:13.960 --> 00:39:19.400 not if they breached the contract. Well exactly and well in my contract that 459 00:39:19.440 --> 00:39:23.039 I signed, there is nothing about a thirty five percent charge. When I 460 00:39:23.159 --> 00:39:29.199 asked her for all in for all paperwork with my signature on it, she 461 00:39:29.480 --> 00:39:32.519 provided me a paper that I'd never seen before. Can I ask you something 462 00:39:32.559 --> 00:39:37.639 on Mitzi, This is really important, This is really important. Are you 463 00:39:37.800 --> 00:39:40.000 sure Mark? We don't have a copy of the contract, do we Mark, 464 00:39:40.280 --> 00:39:44.599 No I am, I am taking her at her word. She said 465 00:39:44.679 --> 00:39:46.840 it. So yeah, missy, Mitzi, the contract that you signed with 466 00:39:46.920 --> 00:39:54.280 them, Are you sure? The contract said that they would complete the roof 467 00:39:54.840 --> 00:40:00.480 for insurance proceeds. This agreement does not obligate the owner or Orange Elephant in 468 00:40:00.559 --> 00:40:05.679 any way unless the damage is approved by your insurance company and accepted by Orange 469 00:40:05.719 --> 00:40:10.400 Elephant. The contract price by this sign contract owner authorizes Orange Elephant to pursue 470 00:40:10.440 --> 00:40:15.400 owner's best interests of roofs, citing windows and other gutter replacement that not repair. 471 00:40:15.480 --> 00:40:20.800 That's not missi. MISSI, hold on letter, keep reading. I 472 00:40:20.800 --> 00:40:22.239 think I want to get a copy of a mark. It's not going to 473 00:40:22.280 --> 00:40:27.840 tell us everything because either they agreed to do it for insurance proceeds or they 474 00:40:27.880 --> 00:40:32.239 didn't. Well, it says, it says the insurance. It says at 475 00:40:32.280 --> 00:40:37.639 a price agreeable to the insurance company and Orange Elephant, with new additional cost 476 00:40:37.679 --> 00:40:40.440 to the homeowner except for the insurance deductible. There you are, okay. 477 00:40:40.519 --> 00:40:46.519 That is okay, MITSI. Your insurance deductible in your policy is whatever the 478 00:40:46.559 --> 00:40:52.039 insurance doesn't pay. You think, technically that's right, That's how that would 479 00:40:52.039 --> 00:40:58.079 be read in the in the contractual language. Mark on her policy, on 480 00:40:58.199 --> 00:41:02.559 her ACV policy, that's exactly the way it's written, that they will cover 481 00:41:04.199 --> 00:41:09.960 the roof cost according to actual cash value, and she's responsible for the balance. 482 00:41:10.079 --> 00:41:14.239 No, I understand that. What I'm saying is she probably has a 483 00:41:14.320 --> 00:41:19.119 deductible as well. So let's say her deductible is one thousand dollars or whatever 484 00:41:19.159 --> 00:41:22.719 it is. I don't know if you can make the leap that the actual 485 00:41:23.000 --> 00:41:28.239 that the depreciation is part of the deductible. Oh no, No, I 486 00:41:28.280 --> 00:41:30.960 don't think, And I think they should hold her the contract. I think 487 00:41:31.000 --> 00:41:36.280 it's messy enough they need to give her money back. But MISSI, do 488 00:41:36.400 --> 00:41:38.639 you understand this is something I really need to get across to you. Do 489 00:41:38.719 --> 00:41:43.880 you understand that no matter who you get to do your roof, you're gonna 490 00:41:43.920 --> 00:41:47.480 have way more to pay then? And I'm okay with that. I just 491 00:41:47.519 --> 00:41:52.039 don't want them doing it, and I agree with you. You know what, 492 00:41:52.079 --> 00:41:54.679 Mark, did you call Orange Elephant during the break? Yeah? Unfortunately 493 00:41:54.800 --> 00:41:59.239 they're based out of Illinois. I did leave a message, but I mean 494 00:41:59.360 --> 00:42:04.079 they're probably out of this statement. They're based out of Taxes. Well, 495 00:42:04.239 --> 00:42:08.400 you know, Mitzi, why did you hire them. It was they were 496 00:42:08.440 --> 00:42:15.280 recommended by a friend of mine and I had from the day one. They 497 00:42:15.320 --> 00:42:21.280 were not listened to any questions I had. I think, I think, 498 00:42:21.320 --> 00:42:23.559 you know what, MITSI. They need to just refund your money so you 499 00:42:23.599 --> 00:42:28.639 can go somewhere else. But they won't've been trying to do. They won't. 500 00:42:28.679 --> 00:42:30.960 They will not answer my phone call, they will not answer my email 501 00:42:31.360 --> 00:42:36.079 anything. Well, we need to hound them. We need someone and honest 502 00:42:36.079 --> 00:42:37.599 to goodness, we need to hound them. They need to give your money 503 00:42:37.599 --> 00:42:43.280 back. You know, I could see that cancelation, Mitzi. I could 504 00:42:43.280 --> 00:42:49.960 see them charging you the cancelation if you simply changed your mind or were willy 505 00:42:50.039 --> 00:42:54.320 nilly. But this is this is a real issue that that contract is muddy. 506 00:42:54.639 --> 00:43:00.719 It's saying you're deductible. It's saying you're deductible. And I did not 507 00:43:00.960 --> 00:43:06.920 realize that your ACV policy not only is an ACV policy, but also has 508 00:43:06.960 --> 00:43:09.679 a deductible. So they were kind of screwing themselves. They were saying, 509 00:43:09.679 --> 00:43:13.559 we're going to do it for whatever the insurance pays, and all you have 510 00:43:13.639 --> 00:43:16.239 to pay is your deductible. You're going to make the argument that you're paying 511 00:43:16.280 --> 00:43:21.280 way more than your deductible because of the ACV they won't accept. Now, 512 00:43:21.320 --> 00:43:25.239 if they agreed to accept the ACV, then you would gladly pay your deductible, 513 00:43:25.360 --> 00:43:30.760 right exactly? Uh huh? So how much did you say you're deductible? 514 00:43:30.920 --> 00:43:37.360 Was? My deductible was twenty five hundred and you would gladly pay that. 515 00:43:37.719 --> 00:43:39.679 What you won't pay is the additional money. Now, MISSI, do 516 00:43:39.840 --> 00:43:44.760 you have the contract? You can send us? We need to see it. 517 00:43:45.559 --> 00:43:47.840 Yeah, all right, good, Hey, we need to assign this 518 00:43:47.920 --> 00:43:51.960 someone to go kick their ass and to try to get this money. They're 519 00:43:51.960 --> 00:43:53.920 not going to win this. They're not going to win this. I mean, 520 00:43:53.960 --> 00:43:58.719 I don't see how they win it if they if they wrote an ambiguous 521 00:43:58.760 --> 00:44:00.280 contract. And by the way, way, did you get a three day 522 00:44:00.360 --> 00:44:05.679 right to rescind in that contract? Yes? They did? Okay, and 523 00:44:05.760 --> 00:44:08.960 did you? But you didn't. You never signed anything at all on that 524 00:44:09.079 --> 00:44:15.880 contract that says they can keep a cancelation fee. No, And I'll bet 525 00:44:15.000 --> 00:44:20.199 you that contract. Does that contract have an exact cost of the roof? 526 00:44:20.480 --> 00:44:24.719 They're not allowed to put in that contract at a price agreeable to everyone that 527 00:44:24.960 --> 00:44:30.119 they According to Colorado state law, they have to have a price in that 528 00:44:30.199 --> 00:44:34.559 contract and they don't do they They do not see Mark in every way, 529 00:44:34.920 --> 00:44:39.920 every way, shape or form. They did not comply to law in Colorado. 530 00:44:40.079 --> 00:44:44.079 I agree one hundred percent. All I'm saying is they don't care. 531 00:44:44.159 --> 00:44:47.480 They're not even in this state. They're either an Illinois or Texas. So 532 00:44:47.519 --> 00:44:52.159 we got to figure out a way to let people know about it and to 533 00:44:52.280 --> 00:44:57.679 get pressure on that. What's that that I gave you? That the number 534 00:44:57.679 --> 00:45:00.880 that it gave you, Katie Gribbin, were you able to to get a 535 00:45:00.880 --> 00:45:06.079 hold of her? I did not call that number. Okay, let's try 536 00:45:06.119 --> 00:45:08.679 that. And who should be give this to? Really we should kick their 537 00:45:08.719 --> 00:45:13.920 butts on this, that they can't just keep her money. Well, I 538 00:45:13.920 --> 00:45:15.719 already left him a message, so we'll see if we get a call back. 539 00:45:15.719 --> 00:45:19.440 Okay, I'm gonna I'm gonna put Mark's nighting down on this for now, 540 00:45:19.519 --> 00:45:22.880 and then if we have to go further, we'll see. But really, 541 00:45:22.559 --> 00:45:25.360 we're with you on this one. I mean, this is a bad 542 00:45:25.400 --> 00:45:31.039 one, and goodness gracious, from now on, don't go by what a 543 00:45:31.039 --> 00:45:36.159 friend recommends, go by who we recommend. Please, I'm serious. You 544 00:45:36.199 --> 00:45:39.679 should have called Excel Roofing and in fact, if you went to their website 545 00:45:39.719 --> 00:45:45.960 technically right now, you could go to excel Roofing right now and put your 546 00:45:45.000 --> 00:45:49.519 address in you will get the price of that roof as to what it really 547 00:45:49.559 --> 00:45:52.360 should cost. You should do that for fun. Excelroofing dot com. You 548 00:45:52.440 --> 00:45:58.199 really should you go there and then put your address in there and then put 549 00:45:58.199 --> 00:46:00.639 down the kind of roof you have, and you'll get a price, so 550 00:46:00.760 --> 00:46:06.559 you'll know then what that should be costing you. And that's a real deal. 551 00:46:07.119 --> 00:46:09.000 Now, we got more coming up on the Troubleshooter Show three o three 552 00:46:09.079 --> 00:46:17.880 seven one three eight two five five Go with a sure thing Denver's best roofer 553 00:46:19.000 --> 00:46:23.360 excel roofing dot com. You don't pay a cent until you're content. Wait 554 00:46:24.920 --> 00:46:30.039 time for an insurance checkup free, no obligation in comparison call Compass Insurance paying 555 00:46:30.079 --> 00:46:35.159 too much your coverage at dozens of insurance companies find out now three oh three 556 00:46:35.320 --> 00:46:38.079 seven seven to one help. You'll think you're his only customer when you choose 557 00:46:38.079 --> 00:46:43.519 Frank durand the Real estate Man dot com to list your home with Remax Alliance 558 00:46:43.760 --> 00:46:49.400 three oh three nine two zero sixteen twenty two. Hey Tom Marks, you 559 00:46:49.440 --> 00:46:52.880 know here three O three seven one three talks seven one three eight two five 560 00:46:52.920 --> 00:46:55.719 to five the risk free service fee eight eight eight heating dot Com. That 561 00:46:55.800 --> 00:47:00.679 means for twenty eight bucks, they'll come in service one I home and take 562 00:47:00.719 --> 00:47:04.440 care of it as well like a minor stuff with the toilet water heaters, 563 00:47:04.440 --> 00:47:08.440 they'll service completely and including flushing and anything else one item twenty eight bucks. 564 00:47:08.519 --> 00:47:14.599 Then if you need more, that twenty eight bucks is credited eight eight eight 565 00:47:14.639 --> 00:47:17.039 Heating dot Com three oh three seven seven zero two seven seven six. Welcome. 566 00:47:17.280 --> 00:47:22.000 Let's talk and see what we can do for you. Okay, So 567 00:47:22.679 --> 00:47:28.000 Lively Day today is card day, though we still have our people on so 568 00:47:28.000 --> 00:47:31.559 so we want to talk about that. So guys, as far as the 569 00:47:31.639 --> 00:47:36.719 discussion in the beginning about electric cars, and by the way, we have 570 00:47:36.800 --> 00:47:38.880 some lines open three oh three seven to one three talks seven one three eight 571 00:47:38.920 --> 00:47:43.280 two five out before you switch gear in there. I wanted to read something 572 00:47:43.320 --> 00:47:46.320 to you I found on that first call with the lady that bought the house 573 00:47:46.360 --> 00:47:52.079 sight unseen. Yeah, she actually sent over listened to this, uh Colorado's 574 00:47:52.119 --> 00:47:55.559 disclosure law and it says, and this is right from my guess, Colorado 575 00:47:55.639 --> 00:48:01.920 dot gov. Colorado State statues require that sellers of residential property disclose the following 576 00:48:01.960 --> 00:48:05.920 to buyers. Okay, ready, right. The property might be in a 577 00:48:05.960 --> 00:48:10.280 special taxing district, the property is part of a common interest community, you 578 00:48:10.320 --> 00:48:14.760 know, like in HOA, if the property has been used as a meth 579 00:48:14.880 --> 00:48:19.559 lab, the home source of drinking water, poddible or what it has, 580 00:48:19.960 --> 00:48:24.920 any exposed transportation projects such as light rail or something that's coming into the neighborhood. 581 00:48:25.239 --> 00:48:30.559 And that's pretty much it. It doesn't really say they have to disclose 582 00:48:30.920 --> 00:48:36.599 anything else that I'm reading directly from Colorado State. Isn't that strange? Mark 583 00:48:36.760 --> 00:48:40.159 That's what I said before when I said that there's a mixed bag here on 584 00:48:40.239 --> 00:48:45.280 disclosures. A disclosure statement is required, but there is no standard form. 585 00:48:45.599 --> 00:48:50.920 And Frank Durant told me that one time that if it's not in the disclosure 586 00:48:50.960 --> 00:48:53.039 statement, then it's not in there, and if it is, it is. 587 00:48:53.280 --> 00:48:57.960 But they don't have to disclose what's not in there. Now they're supposed 588 00:48:58.039 --> 00:49:02.119 to by law, but not the disclosure statement. But mark On, let 589 00:49:02.159 --> 00:49:06.840 me explain this to you. She wrote over some of the things she discovered. 590 00:49:07.039 --> 00:49:09.440 Now, now listen to what would be a problem with this. She 591 00:49:09.679 --> 00:49:15.800 said, no landscaping. Okay, now now it was rocks. Now now 592 00:49:15.880 --> 00:49:19.800 tell me this would would would wouldn't her people be able to see that. 593 00:49:21.400 --> 00:49:24.840 It's called zero escaping. But but even it doesn't matter if it was nothing, 594 00:49:24.840 --> 00:49:29.840 if it was mud. If you have the house sitting out there with 595 00:49:30.000 --> 00:49:32.719 no lawn, why do they have to disclose to you there's no lawn. 596 00:49:35.880 --> 00:49:39.079 That's what I'm getting at Mark, is that she has all kinds of things 597 00:49:39.119 --> 00:49:44.880 here that are just common sense. Refrigerators do not have water line. Well, 598 00:49:44.920 --> 00:49:47.360 I don't think that would be in a disclosure form anywhere. No matter 599 00:49:47.360 --> 00:49:53.599 what she said, shed roof was not replaced, shed gutter was not fastened. 600 00:49:53.719 --> 00:49:59.440 Well, she had a home inspector. She is believing this home should 601 00:49:59.480 --> 00:50:05.440 be in perfect condition. I'm sorry, I really don't. I think she 602 00:50:05.559 --> 00:50:08.800 bought a pig and a poke. That's what she bought. She says on 603 00:50:08.880 --> 00:50:16.039 their refrigerator too small. That's crazy exactly. She's not going to be able 604 00:50:16.119 --> 00:50:20.239 to do anything about this. I mean, I don't know what to tell 605 00:50:20.239 --> 00:50:23.400 her. Vince. I listened to this one vent's not painted the same color. 606 00:50:24.599 --> 00:50:30.199 I mean, how where would you disclose that? I know it. 607 00:50:30.559 --> 00:50:37.079 I know it. It's just ridiculous. It's just ridiculous. Weeds in backyard. 608 00:50:37.920 --> 00:50:42.679 She'd have a hell of a time in my house. Let's just sell 609 00:50:42.719 --> 00:50:46.840 it back to open house. Okay. Interior floors were not mopped, Honest 610 00:50:46.840 --> 00:50:54.159 to god, you want what? Who are you putting on this? Did 611 00:50:54.159 --> 00:51:00.199 he drop dead? I know I know what you're saying. I udrey appliances 612 00:51:00.719 --> 00:51:06.360 were removed rather than cleaned. I don't even know what that means. Counter's 613 00:51:06.440 --> 00:51:10.920 not cleaned. Counters. No, I know she's expecting perfection here. She's 614 00:51:10.960 --> 00:51:16.159 expecting a brand new house. That's what she's expecting. I don't even have 615 00:51:16.280 --> 00:51:20.159 them for you be a dead horse who I'm going to give you some updates? 616 00:51:21.280 --> 00:51:23.199 Yeah, yeah, go ahead, Okay, uh you remember the only 617 00:51:23.239 --> 00:51:25.920 dead horse in that studio is you. By the way, I know, 618 00:51:29.639 --> 00:51:31.960 all right, Just for that, I'm doubling my salary. Hey, Tom, 619 00:51:32.000 --> 00:51:36.280 Okay, So Steve, Steve called up. He was a forty five 620 00:51:36.320 --> 00:51:39.480 year old vet who had some work done, canceled it, and he was 621 00:51:39.559 --> 00:51:45.199 owed to one thousand dollars from a contractor named ben or Tees. So we 622 00:51:45.320 --> 00:51:51.320 got ben Ortez on the phone yesterday and he said that he's waiting for his 623 00:51:51.400 --> 00:51:55.760 credit card company to approve it and he will send Steve a check on Tuesday. 624 00:51:57.039 --> 00:51:59.639 Hey, oh, excellent, Hold on, doc, doc, Hold 625 00:51:59.679 --> 00:52:01.840 on one second, I need to say something. I'm thinking of this other 626 00:52:01.880 --> 00:52:07.400 one in a different way. Now here's my understanding after reading this. She 627 00:52:07.559 --> 00:52:12.679 bought this house using open door. Open Door said they would do all this 628 00:52:12.800 --> 00:52:19.199 stuff before she moved in. That is a true gripe if that's true, 629 00:52:20.519 --> 00:52:23.920 contract Mark, Yes, I already talked to her about this when you guys 630 00:52:23.920 --> 00:52:29.760 were there speaking among yourselves and didn't listen that we're doing a different show. 631 00:52:30.599 --> 00:52:37.119 Listen that list that they said they would do. That was an internal list 632 00:52:37.679 --> 00:52:43.760 that open door was supposed to do. That was not given to her before 633 00:52:43.800 --> 00:52:50.159 she bought the place. She happened to see a sheet that is that open 634 00:52:50.239 --> 00:52:53.079 door was supposed to hire people. She happened to cross this. They never 635 00:52:53.159 --> 00:52:58.320 told her they were going to do it. Never. That was not part 636 00:52:58.440 --> 00:53:01.679 of the sale though. That list of things, that's what she said. 637 00:53:01.800 --> 00:53:06.519 And open Door didn't do a list of seven pages that they were supposed to 638 00:53:06.639 --> 00:53:09.360 do. Well, who said they were supposed to do? Did they tell 639 00:53:09.440 --> 00:53:15.039 your real estate agent by the way that agent she should know, whoever it 640 00:53:15.119 --> 00:53:17.519 is. I'd like to put them on the sleeves brigade, because that buyer's 641 00:53:17.559 --> 00:53:23.199 agent did her no favors on anything. But in any case, that internal 642 00:53:23.280 --> 00:53:29.079 document mark is between open door and whoever was supposed to do that stuff. 643 00:53:29.280 --> 00:53:35.360 That wasn't a representation to the buyer man. You know, it doesn't matter 644 00:53:35.400 --> 00:53:39.159 what I promised to do to myself or for myself before I put something on 645 00:53:39.199 --> 00:53:43.760 the market. If I made a note make sure I get the house painted 646 00:53:43.960 --> 00:53:47.320 before I sell it, and I sell it and somebody sees that note to 647 00:53:47.400 --> 00:53:52.840 myself, I mean, what difference does that make? It doesn't matter what 648 00:53:52.920 --> 00:53:55.280 they wanted to do. I thought she entered into an agreement with No, 649 00:53:55.559 --> 00:53:59.920 she didn't. And that was the whole point. She did not open it 650 00:54:00.360 --> 00:54:06.440 to the agreement. And and that's the biggest problem of all. Geez, 651 00:54:06.599 --> 00:54:09.880 three oh three seven to one three talk. Okay, we got tom. 652 00:54:10.000 --> 00:54:13.960 Now what other follow ups do you have? Okay, so, uh, 653 00:54:14.199 --> 00:54:19.039 this is goes back. Well, Jackie had a problem with Traylon Holmes and 654 00:54:19.199 --> 00:54:23.679 her floors. Wait a minute, Wait a minute, I think I remember 655 00:54:23.760 --> 00:54:25.960 that. Yeah, I'm looking for it, but go ahead what happened. 656 00:54:27.480 --> 00:54:30.599 So apparently there was a problem with her floors, and she had them come 657 00:54:30.639 --> 00:54:36.519 out literally four or five times. And now they've thrown up their hands and 658 00:54:36.559 --> 00:54:38.079 said, look, we're just not going to deal with this. We tried, 659 00:54:38.400 --> 00:54:42.719 we can't match your floors. She wants to know if we can get 660 00:54:42.719 --> 00:54:49.679 somebody out there to Okay, but hold on a second. What exactly Jackie 661 00:54:49.760 --> 00:54:54.960 was complaining about her floors, But I don't understand. Wasn't that something about 662 00:54:55.000 --> 00:54:59.559 them not fit, not matching? Yeah, what happened was there was some 663 00:55:00.199 --> 00:55:05.760 a brand new home and I think she said that the LVP was damage, 664 00:55:05.880 --> 00:55:10.519 it was wharping. But they replaced the entire house full of the They did 665 00:55:10.519 --> 00:55:15.960 the whole thing. And then she said, after five months the floor started 666 00:55:15.960 --> 00:55:21.639 waving again. They replaced it again, and they attempted to fix it three 667 00:55:21.679 --> 00:55:25.239 times, and now the warranty company says they're done. Now what I want 668 00:55:25.239 --> 00:55:30.719 to know is this is she being unreasonable? Well, that's why she wants 669 00:55:30.719 --> 00:55:34.039 someone. I thought, maybe simply flows go out take a look at it. 670 00:55:34.400 --> 00:55:37.840 But it's in Loveland. It's in Loveland. I'm not sure simply Floors 671 00:55:37.880 --> 00:55:39.920 is going to drive to Loveland for this. Okay, well that was all. 672 00:55:40.000 --> 00:55:42.920 That was what I told us. I don't know what else we can 673 00:55:43.000 --> 00:55:45.320 do. Well, here's what we can. She needs to hire a floor 674 00:55:45.400 --> 00:55:50.840 inspector. Really, we can't send Simply Floors can't run up there. Okay, 675 00:55:51.159 --> 00:55:53.679 I will tell her that. And it's not that expensive to have a 676 00:55:53.679 --> 00:55:58.800 floor inspector. There are and and Buddy and Karen Mitchell over at Simply Floors, 677 00:55:58.800 --> 00:56:00.800 Inc. I think they would have an idea of who she could hire 678 00:56:01.400 --> 00:56:07.000 and then figure out. If it's not up to standards, then I think 679 00:56:07.199 --> 00:56:12.960 that they should uh. I think they should be able to do something right. 680 00:56:13.079 --> 00:56:19.119 And she says that when they when they replaced the whopped you know, 681 00:56:19.280 --> 00:56:22.440 uh boards, that it didn't match. And she said, it's a new 682 00:56:22.440 --> 00:56:27.400 house. She wants everything to match. So I will tell her to call 683 00:56:27.440 --> 00:56:31.079 Simply Flaws, get a floor inspecter, and we'll we'll take it from there. 684 00:56:31.280 --> 00:56:35.559 Yeah, okod We got more coming up on the Troubleshooter Show three O 685 00:56:35.679 --> 00:56:43.960 three seven one three eight two five five Go with a sure Thing Denver's Best 686 00:56:44.039 --> 00:56:47.079 Roofer Excel roofing dot com. You don't pay a cent until you're content. 687 00:56:51.440 --> 00:56:54.599 Time for an insurance checkup free, no obligation. In comparison, call Compass 688 00:56:54.639 --> 00:57:00.360 Insurance paying too much your coverage at dozens of insurance companies find out now three 689 00:57:00.360 --> 00:57:04.000 O three seven to seven to one help. You'll think you're his only customer 690 00:57:04.039 --> 00:57:07.639 when you choose Frank durand the real estate man dot com to list your home 691 00:57:07.880 --> 00:57:15.079 with Remax Alliance three oh three nine two zero sixteen twenty two. You know. 692 00:57:15.719 --> 00:57:22.480 Three, I'm hey Kevin Golver and kick his ass for me? Please? 693 00:57:23.599 --> 00:57:28.639 Can you do that? Or Jeff just go over there, just just 694 00:57:28.679 --> 00:57:31.719 give him a whack upside the head. Three three. I'm putting a poll 695 00:57:31.800 --> 00:57:36.039 up right now on our Facebook. All right, I'm sorry, look at 696 00:57:36.039 --> 00:57:38.960 me. I'm acting like an old man on our YouTube channel. So people 697 00:57:39.000 --> 00:57:45.079 should go join in and vote whether they think Tom leans to the left. 698 00:57:45.400 --> 00:57:51.440 That's exactly how I'm gonna phrase it. Okay, Now here's the deal. 699 00:57:52.119 --> 00:57:58.320 You really believe you really believe that I demonstrate liberal tendencies on this show. 700 00:57:58.639 --> 00:58:01.239 I just said I think you lean to the left. That's what I've said. 701 00:58:02.400 --> 00:58:07.360 I'd actually you know what, I'd like to believe I lean according to 702 00:58:07.400 --> 00:58:13.800 the issue. Well I'll find out. Let me tell you polls are never 703 00:58:13.840 --> 00:58:20.119 wrong. That's true. You know I lean according to the issue. First 704 00:58:20.159 --> 00:58:23.679 of all, if do you understand something, you can lean a certain way 705 00:58:23.719 --> 00:58:28.079 without agreeing with it. Let me explain this to you. Let me explain 706 00:58:28.119 --> 00:58:34.320 this to you. My personal feelings about social issues, in my opinion, 707 00:58:34.639 --> 00:58:38.519 have nothing to do with my political stance on social issues. Here's what I 708 00:58:38.559 --> 00:58:43.039 mean. I believe everyone should live the life they want to live if it 709 00:58:43.079 --> 00:58:45.599 doesn't hurt anyone else, and we have no business telling them how to live. 710 00:58:45.840 --> 00:58:51.960 That's what I believe. Now. I might depart from that when it 711 00:58:52.000 --> 00:58:55.679 comes to certain sub issues of the issue. For example, this big, 712 00:58:55.800 --> 00:59:00.400 the big controversy right now, transgender movement. Okay, I don't care if 713 00:59:00.400 --> 00:59:05.239 somebody wants to be a he or sheet I mark, do you really care? 714 00:59:05.960 --> 00:59:08.840 Could care less? I don't care. I mean I always say, 715 00:59:09.000 --> 00:59:12.920 okay, I'll hire on, hold on, you ask me a question. 716 00:59:13.280 --> 00:59:17.159 There's times I really care. There's times in women's sports I think it's marked. 717 00:59:17.760 --> 00:59:21.920 That's right, because I'm not talking about that now. I was talking 718 00:59:21.960 --> 00:59:25.239 about the general Then I said there were sub issues. The sub issues I 719 00:59:25.280 --> 00:59:30.480 agree with you on. I don't believe you should if you're one hundred percent 720 00:59:30.519 --> 00:59:32.239 mail, no matter what you think you are, you should do that. 721 00:59:32.280 --> 00:59:36.880 I agree with you on that. And what about prisons? Do you know 722 00:59:37.239 --> 00:59:42.559 a man who has had his junk his entire life and has had sex with 723 00:59:42.679 --> 00:59:47.599 women his entire life, five minutes before he is sentenced or before he's sent 724 00:59:47.719 --> 00:59:52.960 into prison, can declare he is a woman and go into a woman's suit 725 00:59:52.039 --> 00:59:57.119 in Texas or Florida. Well, okay, but what I'm getting at is 726 00:59:57.599 --> 01:00:01.400 there are general sub there are general issues, and then subsets of those issues. 727 01:00:01.599 --> 01:00:06.880 So in general, though you don't care if someone calls themselves a man 728 01:00:06.960 --> 01:00:09.519 or a woman, right, I care less? Right, I know you 729 01:00:09.559 --> 01:00:14.639 don't care. In general, I want people to live the life they want 730 01:00:14.639 --> 01:00:20.679 to live. But there are issues. I was I saw for it, 731 01:00:20.760 --> 01:00:22.679 you supported us. I appreciate that. I thought we should throw them the 732 01:00:22.719 --> 01:00:27.239 coming out party between them. The have enough loop for a long time. 733 01:00:28.440 --> 01:00:34.280 Now here's the deal. Don't get don't get vulgar. I think on social 734 01:00:34.400 --> 01:00:38.079 issues, where are too hell bent on Some people are too help bent on 735 01:00:38.239 --> 01:00:42.960 telling people how to live, and I don't think it matters. But in 736 01:00:43.119 --> 01:00:50.760 general I skew more conservative with economic issues for example, I do not believe 737 01:00:51.079 --> 01:00:55.280 you can control outcomes, nor should you try. However, I do believe 738 01:00:55.320 --> 01:01:02.760 you should have one equal opportunity. Then if someone squanders the opportunity, just 739 01:01:02.760 --> 01:01:08.840 say you're a libertarian. And that's exactly what you're promulgating. I don't know. 740 01:01:08.960 --> 01:01:12.760 I don't know what you call I don't like labels, but Mark, 741 01:01:13.000 --> 01:01:15.639 I disagree with you that I skew liberal. I mean, I don't even 742 01:01:15.719 --> 01:01:22.679 understand what that means. Well you just do. Oh, come on, 743 01:01:22.880 --> 01:01:29.480 that is so ridiculous. And you put up a poll on Facebook, I 744 01:01:29.519 --> 01:01:34.760 mean, excuse me on YouTube, and that's really told to give me an 745 01:01:34.800 --> 01:01:37.599 example where I skew liberal. Go ahead, give me an example. Everybody 746 01:01:37.679 --> 01:01:43.639 should get free college. Okay, did you just hear what I said about 747 01:01:43.679 --> 01:01:45.840 about opportunity. He asked me a question. I answer it. Now he's 748 01:01:45.880 --> 01:01:50.559 asking me another question. Yes, I did hear that. I just said 749 01:01:50.679 --> 01:01:54.159 everyone should have one d per equal opportunity. They should not have one hundred 750 01:01:54.159 --> 01:02:00.000 percent equal outcome. And let me explain something about college. It has no 751 01:02:00.039 --> 01:02:04.719 nothing to do with poor people or liberal or conservative. Here's what it has 752 01:02:04.760 --> 01:02:08.719 to do with the Colleges are great ripoffs. In this country any surprise, 753 01:02:08.840 --> 01:02:15.760 you don't see that they have tax free endowments that grow tax free, that 754 01:02:15.840 --> 01:02:21.719 are supposedly charities, and they pay their professors and administrators out the nose. 755 01:02:22.000 --> 01:02:27.559 They have enough money, do you understand the security just on basic securities? 756 01:02:27.840 --> 01:02:32.320 They could invest those endowments and they could support one hundred percent free tuition for 757 01:02:32.400 --> 01:02:36.719 the rest of their existence. It's way worse than that. That is a 758 01:02:36.800 --> 01:02:38.639 great point to bring up, and you brought it up before. But in 759 01:02:38.719 --> 01:02:44.280 New York right now, the cops getting rid of all these protesters from hell, 760 01:02:44.559 --> 01:02:47.719 these pieces of crap that are wishing Jewish people dead, these people that 761 01:02:47.800 --> 01:02:52.719 shouldn't be doing what they're doing. Guess who's paying for the police? The 762 01:02:52.760 --> 01:02:57.960 taxpayers there, because those and the colleges should pay property taxes. No, 763 01:02:58.119 --> 01:03:01.800 these colleges are the great American ripoff. You know what I find funny about 764 01:03:01.840 --> 01:03:07.880 liberals who say that rich people don't pay taxes, they should start taxing these 765 01:03:07.920 --> 01:03:14.960 colleges. These colleges have endowments of billions and billions and billions of dollars and 766 01:03:15.039 --> 01:03:19.280 don't pay a penny of tax on them, and then turn around and try 767 01:03:19.280 --> 01:03:23.760 to influence social issues and students' minds, and that is not their Well, 768 01:03:23.800 --> 01:03:28.719 actually, they can influence anything they want, if the kids wanted. But 769 01:03:28.760 --> 01:03:32.639 what I'm getting at is this is that they are They are the biggest ripoffs 770 01:03:32.679 --> 01:03:39.599 in history. So here's what's amazing to me. They talk about diversity right 771 01:03:39.639 --> 01:03:45.239 now. They could have one hundred percent free tuition for everyone, everyone, 772 01:03:45.480 --> 01:03:51.760 for the rest of their existence and never ever need a dime from outside help. 773 01:03:52.000 --> 01:03:57.599 Yet they still beg for money. They are greedy, money hungry billionaires. 774 01:03:57.880 --> 01:04:01.880 That's what they are. And that's why I say free college mark because 775 01:04:01.920 --> 01:04:06.119 and here's another reason I say it. Okay, let's just say there is 776 01:04:06.199 --> 01:04:13.599 an underprivileged person living in the projects somewhere who would make a brilliant surgeon. 777 01:04:14.000 --> 01:04:18.559 We may never know it because they can never afford it. And I think 778 01:04:18.639 --> 01:04:24.360 everyone should be given the opportunity. We've talked about this, and I love 779 01:04:24.400 --> 01:04:27.880 everything you're saying, But the problem is a lot of those people don't grow 780 01:04:27.960 --> 01:04:31.000 up with two parents. They don't grow up with enough food to even mature 781 01:04:31.039 --> 01:04:36.519 their mind properly for that amount. So to actually say it should be fair, 782 01:04:36.559 --> 01:04:41.639 at one point, it's never gonna be fair because your kids and my 783 01:04:41.800 --> 01:04:45.840 kids are gonna there's no doubt they have more of an opportunity. I agree 784 01:04:45.840 --> 01:04:49.320 with would it would take a lot, You're right, it would take time. 785 01:04:49.559 --> 01:04:53.679 But I think it's a shame. For example, when some kids grow 786 01:04:53.760 --> 01:04:58.760 up never even thinking, never even thinking about college because they think it's impossive. 787 01:04:58.760 --> 01:05:01.639 Isn't it their damn parent fall for never planning to see it or telling 788 01:05:01.679 --> 01:05:04.639 them anything. Of course, fix that, you don't. You don't fix 789 01:05:04.679 --> 01:05:08.960 that by sacking take you. It'll take time to free it, fixes by 790 01:05:09.000 --> 01:05:13.000 fixing their damn bears mark, it'll take time to fix it. It doesn't 791 01:05:13.000 --> 01:05:17.239 mean it's impossible to fix. What I'm saying is if over time we believed 792 01:05:17.599 --> 01:05:24.000 it was possible to go to college, we may strive to learn a different 793 01:05:24.079 --> 01:05:28.639 career or something if we knew it was possible. If you're from the projects 794 01:05:28.679 --> 01:05:32.599 and you don't even think it is in the realm of possibility, you may 795 01:05:32.679 --> 01:05:38.519 not shoot your goal there. You may not make it a goal. That's 796 01:05:38.559 --> 01:05:42.440 all I'm getting at is that it should be easier for kids to attain a 797 01:05:42.559 --> 01:05:45.159 goal that they shoot for. And you're right, you are absolutely right. 798 01:05:45.440 --> 01:05:48.599 If they said to people, you know what if you can do the work, 799 01:05:48.880 --> 01:05:54.000 you can have the education. It would take maybe a generation for that 800 01:05:54.119 --> 01:05:58.320 to sink in where people actually start believing it that it would. But we 801 01:05:58.400 --> 01:06:01.480 got to do something to change what it is because all they will do this 802 01:06:01.840 --> 01:06:06.639 these these I don't even know how I refer to. I guess the legist 803 01:06:06.840 --> 01:06:11.159 is a good way to look at it, because if let's just say community 804 01:06:11.239 --> 01:06:15.079 college was the first step and it became free, it wouldn't matter because that 805 01:06:15.119 --> 01:06:17.960 would just be another extension of high school and people would still drop out. 806 01:06:18.559 --> 01:06:24.079 Its just the whole thing has to change in a different way anything. The 807 01:06:24.119 --> 01:06:28.599 difference is with community college they can drop out. When it comes to public 808 01:06:28.599 --> 01:06:30.480 schools, they just push them through the system. Well, then, I 809 01:06:30.519 --> 01:06:33.320 also, doc, I got to look at it this way, like there's 810 01:06:33.360 --> 01:06:39.760 plumbers and hvac guys and kids like my kid that make great money and they 811 01:06:39.840 --> 01:06:43.119 never went to college. But no, no, but let me finish this 812 01:06:43.239 --> 01:06:45.880 now, when we talk about letting everybody in college, and the hell pays 813 01:06:45.880 --> 01:06:49.760 for that, My kid that never took advantage of it, Me that never 814 01:06:49.800 --> 01:06:54.159 took advantage of it, and he could have zam that never took advantage of 815 01:06:54.199 --> 01:06:57.599 it. Mak that's the point he could have if he wanted to. Yeah, 816 01:06:57.679 --> 01:07:00.719 sometimes some people could not. But but you're forcing me to pay for 817 01:07:00.800 --> 01:07:05.320 somebody else. Doc Well, Mark, just like Mark Helthmar in this state, 818 01:07:05.519 --> 01:07:09.920 Mark Colorado. Mark, can you stop making your speech right now. 819 01:07:10.639 --> 01:07:13.679 All I'm saying is this. It's not going to be easy, but there 820 01:07:13.920 --> 01:07:16.920 I think in the long run, we literally would save money if we had 821 01:07:16.920 --> 01:07:20.719 an educated mass. Now, those who want to be into trades, you 822 01:07:20.760 --> 01:07:24.920 see what's going on in these colleges right now, are by a lot of 823 01:07:24.920 --> 01:07:28.519 them. We're shut down these universities you're talking about, Mark, I'm not 824 01:07:28.599 --> 01:07:31.239 talking about radical students. I'm talking about people who want to learn. You 825 01:07:31.400 --> 01:07:35.400 always go to the extreme. All I'm saying is this, if someone wants 826 01:07:35.480 --> 01:07:40.840 to learn and truly wants to do the work, they should be allowed to 827 01:07:40.840 --> 01:07:44.280 be able to do that, and there should be a way a path for 828 01:07:44.360 --> 01:07:46.639 them to do that. And if someone wants to go into trades, there 829 01:07:46.679 --> 01:07:50.000 should be a path for people to do that. But I'll bet you that 830 01:07:50.159 --> 01:07:55.119 fix it or plumbline or any of those never hear from a kid in the 831 01:07:55.199 --> 01:08:00.280 projects who doesn't even know there's a possibility. We got to change. We 832 01:08:00.360 --> 01:08:03.880 got to start giving people a vision of opportunity, that's all, so they 833 01:08:03.920 --> 01:08:09.159 have something to strive for. I don't believe a lot of people have anything 834 01:08:09.159 --> 01:08:13.239 to strive for. Your kids growing up, Mark, they saw a vision 835 01:08:13.480 --> 01:08:18.560 of people who worked hard to kids, not all kids programming from public schools, 836 01:08:18.640 --> 01:08:21.920 is my point. It's that's just it. They don't care. Their 837 01:08:21.960 --> 01:08:27.439 only drive is to make our kids lefties. I'll say it for what it 838 01:08:27.560 --> 01:08:30.840 is, and if you extend that another year, it's going to do nothing 839 01:08:30.840 --> 01:08:35.119 else. That's my point. They indoctrinate our children. That's what they do. 840 01:08:35.239 --> 01:08:39.359 Well, of course they do, and I'm proposing that we try to 841 01:08:39.520 --> 01:08:44.560 change it to a point where kids know that they can take a path and 842 01:08:44.600 --> 01:08:50.680 there won't be roadblocks. If go with a sure thing Denver's Best Roofer Excel 843 01:08:50.800 --> 01:08:58.560 Roofing dot com, you don't pay a cent until you're content. Time for 844 01:08:58.600 --> 01:09:01.960 an insurance check up free, no obligation. In comparison, call Compass Insurance 845 01:09:02.119 --> 01:09:06.119 paying too much your coverage at dozens of insurance companies. Find out now three 846 01:09:06.119 --> 01:09:10.239 oh three, seven to seven to one help. You'll think you're his only 847 01:09:10.319 --> 01:09:13.920 customer. When you choose Frank durand the real estate Man dot com to list 848 01:09:13.960 --> 01:09:17.399 your home with Remax Alliance three oh three nine two zero sixteen twenty two. 849 01:09:25.960 --> 01:09:30.399 Hi Tom Martino, you're a troubleshooter three O three seven one three talk seven 850 01:09:30.399 --> 01:09:33.079 one three eight two five five. All right, so today is car Day 851 01:09:33.199 --> 01:09:38.960 and we'll take calls on anything. But let's go and talk to Steve. 852 01:09:39.039 --> 01:09:41.199 He has a comment. Go ahead, Steve, what is your comment? 853 01:09:42.760 --> 01:09:45.439 Before the break? That was the best five minutes of radio that I've heard 854 01:09:45.560 --> 01:09:49.560 in a long time. Well, thank you guys. That was awesome. 855 01:09:49.600 --> 01:09:55.000 You and Mark going at it back and forth. That should be like a 856 01:09:55.079 --> 01:09:58.800 standard specment were you know what though, truly Mark and I agree more than 857 01:09:58.840 --> 01:10:02.000 we disagree, and that's the true now, Chandra, thank you. By 858 01:10:02.039 --> 01:10:08.119 the way, Steve preaches Chandra vain therapy. In fact, I know a 859 01:10:08.159 --> 01:10:11.840 lot about it. If you can hang on, we'll take you next, 860 01:10:11.880 --> 01:10:18.960 I promise. I'm Tom Marsha. Go with a sure thing Denvers best roofer 861 01:10:19.079 --> 01:10:25.520 Excel Roofing dot com. You don't pay a cent until you're content. Leave 862 01:10:27.000 --> 01:10:30.159 time for an insurance checkup free, no obligation. In comparison, call Compass 863 01:10:30.159 --> 01:10:34.640 Insurance pay too much your coverage at dozens of insurance companies. Find out now 864 01:10:34.720 --> 01:10:39.560 three oh three seven seven to one help. You'll think you're his only customer 865 01:10:39.600 --> 01:10:43.199 when you choose Frank durand the real estate Man dot com to list your home 866 01:10:43.399 --> 01:10:57.920 with Remax Alliance three oh three nine two zero sixteen twenty two, you don't 867 01:10:58.000 --> 01:11:04.960 have run in Just as yas as we can. Shooter's gonna help come. 868 01:11:06.520 --> 01:11:13.359 This is the Troubleshooter Show. Now Tom Martinez. Okay, I'm Tom Martina. 869 01:11:13.439 --> 01:11:15.720 Welcome to the show. Three O three seven one three talk three oh 870 01:11:15.760 --> 01:11:21.760 three seven one three eight two five five. Here to help you solve problems, 871 01:11:21.800 --> 01:11:25.199 answer question, take complay to say's card day. We haven't had much 872 01:11:25.319 --> 01:11:29.359 car discussion, and that's because Jeff Vick and Kevin Colkin are sitting there and 873 01:11:29.680 --> 01:11:33.239 not volunteering anything. They're just sitting there like bumps on a log. Uh. 874 01:11:33.359 --> 01:11:38.920 That's uh shared in autotech and camera transmission. Let's talk about this. 875 01:11:39.880 --> 01:11:44.560 Jeff, I do have a question for you. What do you think about 876 01:11:44.560 --> 01:11:48.800 that electric car discussion we had and the carbon footprint actually being ten times more 877 01:11:48.800 --> 01:11:53.319 with an electric car? In electuality, those of us that live inside this 878 01:11:53.359 --> 01:11:57.439 world of automotive been talking about this for years. We're more than aware of 879 01:11:57.479 --> 01:12:00.520 it. But have you ever seen it put to pay pencil and paper like 880 01:12:00.600 --> 01:12:05.279 this guy did, actually not see not just the electrical part of it, 881 01:12:05.359 --> 01:12:11.760 the recharging part of it, but the manufacturer of batteries and something I never 882 01:12:11.800 --> 01:12:15.239 thought of in mining the cobalt and all of the stuff needed, the lithium 883 01:12:15.279 --> 01:12:20.319 and all of that for uh, these batteries. You now have diesels that 884 01:12:20.600 --> 01:12:27.439 these these are not electric earth movers, they're diesel earth movers, actually contributing 885 01:12:27.600 --> 01:12:30.680 more pollution to the environment. Kevin Jeffinite thought about that part of it, 886 01:12:30.960 --> 01:12:33.920 not to mention some of the pollutants of the byproducts of actually making it. 887 01:12:34.199 --> 01:12:38.119 Some of the leasing fields where they have wet fields down in South America, 888 01:12:38.439 --> 01:12:43.479 we're literally just destroying the lands and destroying the water possibility. A How do 889 01:12:43.560 --> 01:12:45.680 people justify it? No, seriously, does it just make them feel good 890 01:12:45.760 --> 01:12:50.840 or what all they see is the end result. They're not contributing to that 891 01:12:50.840 --> 01:12:55.960 that cat out there mining up the ground. They're not seeing the kids that 892 01:12:56.000 --> 01:12:59.439 are being forced into slave labor actually going out and doing this stuff. They're 893 01:12:59.439 --> 01:13:01.960 not inside the areas where all these toxic chemicals are just being dumped and laid 894 01:13:01.960 --> 01:13:09.439 out outside. Yeah, I think that. I don't know, Chandra. 895 01:13:09.720 --> 01:13:12.079 Let's go to her. She wants to talk about scleare therapy, or at 896 01:13:12.159 --> 01:13:15.760 least that's what I think. She's talking about. Sclerotherapy our injections in the 897 01:13:15.800 --> 01:13:18.359 legs to try to get rid of aerico's veins. But there is also a 898 01:13:18.399 --> 01:13:24.600 more more detailed, not more in detail, more invasive therapy, which is 899 01:13:24.640 --> 01:13:29.039 more of an oblasion of of They destroy the oor, inject into the veins 900 01:13:29.319 --> 01:13:32.880 and actually make them go away. A lot of women, contrary to what 901 01:13:32.920 --> 01:13:38.520 Mark things, a lot of women like this procedure. They love this procedure 902 01:13:38.560 --> 01:13:42.520 for appearances, and it also helps if you have tired legs and all of 903 01:13:42.520 --> 01:13:46.079 that. And a lot of men suffer from this but don't go and have 904 01:13:46.239 --> 01:13:51.079 anything done about it. So what's going on? What is your question, 905 01:13:53.279 --> 01:13:56.720 Chandra? Mark, Mark's trying to make fun of me saying we shouldn't discuss 906 01:13:56.800 --> 01:14:00.239 vein therapy. It sounds like, Oh, I just loveased it. Coming 907 01:14:00.319 --> 01:14:03.800 into this hour, I thought, yes, I took notes, Deputy Doc. 908 01:14:04.159 --> 01:14:09.359 It's not just an old persons disease, is it. He's not listening 909 01:14:09.399 --> 01:14:13.800 literally. Okay, well, of course he's not. In fact, why 910 01:14:13.800 --> 01:14:16.039 don't you would you do me a favorite? Mark, do me a favor, 911 01:14:16.079 --> 01:14:19.960 seriously, Have a mirror near him so we can always check to see 912 01:14:19.960 --> 01:14:25.239 if he's fogging it and then and then if he's not fogging the mirror. 913 01:14:25.319 --> 01:14:29.359 Have some defibrillators around. We should have those next to him at all times. 914 01:14:29.560 --> 01:14:35.000 Okay, Chondra, what questions did you have? Well, this is 915 01:14:35.079 --> 01:14:40.399 Chandra, a common woman want to be and I've got come on in. 916 01:14:41.800 --> 01:14:43.880 I would love to come in. Are you kidding me? Have lesson? 917 01:14:44.239 --> 01:14:46.399 You know? Same old mine orever. I would love to come in there 918 01:14:46.439 --> 01:14:49.680 and meet you guys. I'd hold the mirror for deputy doc if I if 919 01:14:49.680 --> 01:15:00.880 I could, so anyway, what is your question that? So? I've 920 01:15:00.880 --> 01:15:04.039 got bad Verko's veins. They used to be really heavy and they're really unpleasant. 921 01:15:04.079 --> 01:15:06.680 I don't know what Mark's got against the therapy, but I'd like to 922 01:15:06.680 --> 01:15:10.760 get rid of them. And I just don't want to cold call a bunch 923 01:15:10.800 --> 01:15:14.079 of plastic surgeons. I didn't know if you knew anything about it or yeah, 924 01:15:14.079 --> 01:15:17.239 I do. I know people, I know people who know people. 925 01:15:17.239 --> 01:15:25.680 I'm just gonna I'm gonna cut right through it. Colorado's skinning vein. Doctor 926 01:15:25.800 --> 01:15:30.560 verbally, how does it work? Well, there's tooth therapy, but Doc, 927 01:15:30.680 --> 01:15:34.239 you should is he? Is he awake? Or I'm fine? Tom? 928 01:15:34.479 --> 01:15:40.800 I think they just inject the a sclerosing agent into the vein, and 929 01:15:40.840 --> 01:15:43.319 what does it do to the vein? It just closes it up and then 930 01:15:43.359 --> 01:15:47.920 it just gradually dies and gets reabsorbed. Yeah, but then there's a more 931 01:15:47.960 --> 01:15:51.680 invasive therapy where they go deep inside the vein. Is that more of an 932 01:15:51.760 --> 01:15:57.640 oblasion or what? I'm not sure about that, Tom. There's two different 933 01:15:57.840 --> 01:16:01.239 levels. Let's say there's one for just the surface kind of stuff and then 934 01:16:01.239 --> 01:16:06.479 there's one for deeper problems and they do ultrasound to find them. Do you 935 01:16:06.640 --> 01:16:13.800 have chondra? Do you have weakness in the legs or tiredness as well as 936 01:16:14.000 --> 01:16:18.359 an appearance or is it mostly for appearance? It's a vanity thing. My 937 01:16:18.439 --> 01:16:21.600 legs are fine. I work out all the time that I just don't like 938 01:16:21.600 --> 01:16:26.279 to do it. They look they're lumpy. Well, lumpy is a lot 939 01:16:26.319 --> 01:16:29.399 different than just that vainy look like when you look at your legs, do 940 01:16:29.439 --> 01:16:32.520 you see those little spider veins? Or do you actually see rope type stuff 941 01:16:32.520 --> 01:16:36.800 coming through the you know, bulging from the surface. Yeah, that's a 942 01:16:36.880 --> 01:16:42.680 vil Tom. Yeah, well there, but some of them are some of 943 01:16:42.760 --> 01:16:46.600 them doc are They don't actually come out and swell out there. You can 944 01:16:46.760 --> 01:16:53.199 just see them through the skin a bit. I have both, so I'm 945 01:16:53.199 --> 01:16:57.279 more interested in the lumpy ones to get both. Yeah, that's the more 946 01:16:57.399 --> 01:17:00.119 that's the more invasive. Now they used to do I'm stripping. You don't 947 01:17:00.159 --> 01:17:05.000 need to do that anymore. They have some really good therapy. I truly, 948 01:17:05.399 --> 01:17:09.600 I truly would check out Colorado Skin listen. I want to tell you 949 01:17:09.640 --> 01:17:12.960 something. They're not sponsors here, nor are they on the referral list. 950 01:17:13.039 --> 01:17:15.800 We don't have any Vain clinic on the referral list yet, nor do we 951 01:17:15.880 --> 01:17:21.000 have sponsors. However, Colorado Skin in Vain truly is. I don't want 952 01:17:21.000 --> 01:17:26.359 to get into why, but I know that they work. Okay, I 953 01:17:26.359 --> 01:17:32.079 don't want to violate anything. Go through the internet. What's that sounds good? 954 01:17:32.479 --> 01:17:34.760 Now? Now, if you need the number, I'm just I'm looking 955 01:17:34.800 --> 01:17:40.880 at their website right now. Here's the number. Three zero three six' 956 01:17:40.920 --> 01:17:45.960 eight three thirty two thirty five. Do any forms of insurance pay for that. 957 01:17:46.560 --> 01:17:48.800 You know, I don't know. Actually I don't know that. I 958 01:17:48.840 --> 01:17:51.439 don't know. I think I don't know. I think if that it was 959 01:17:51.479 --> 01:17:56.359 medically necessary, they would if they think it's cosmetic, I don't think they 960 01:17:56.399 --> 01:18:00.760 would, DAC. Is it ever medically necessary? Not that I can think 961 01:18:00.800 --> 01:18:04.319 of off the top of my head. Well, you know somebody who does 962 01:18:04.359 --> 01:18:09.640 that might be. I'm telling you that there are a lot of problems attributed 963 01:18:09.680 --> 01:18:15.079 to that. Don't fully, they don't get I mean it is good for 964 01:18:15.119 --> 01:18:18.119 your health. I mean because it could lead to blood clots and other things 965 01:18:18.119 --> 01:18:24.920 in the future. It could lead to other problems. But again, here's 966 01:18:24.960 --> 01:18:30.039 the deal. No matter what, he'll have an answer for I have an 967 01:18:30.039 --> 01:18:33.039 answer for it. And that's great. Let me explain something to you. 968 01:18:33.279 --> 01:18:36.720 And this is nothing against Colorado Skin in Vain or anyone else who does this. 969 01:18:36.960 --> 01:18:42.279 But I'm just going to tell you something. Most of these clinics that 970 01:18:42.399 --> 01:18:47.680 do skin in Vain, they do a lot of cosmetic stuff and sometimes a 971 01:18:47.680 --> 01:18:55.560 lot of you know what's crass skin esthetician stuff. No, but don't just 972 01:18:55.680 --> 01:19:00.720 say some of them sell like that cold therapy and stuff like that. Okay, 973 01:19:00.000 --> 01:19:02.319 you you took the words out of my mouth. What we're getting at 974 01:19:02.399 --> 01:19:06.399 is this, there's a lot of up selling in this business. Okay, 975 01:19:09.439 --> 01:19:13.720 so be aware of that. I'm not telling you what to do, but 976 01:19:13.840 --> 01:19:16.159 they're and I'm not even telling you about this clinic because i don't know that 977 01:19:16.279 --> 01:19:23.640 much about it. I don't know a lot of them. Yeah, they 978 01:19:23.640 --> 01:19:28.560 have a lot of these clinics have all kinds of stuff like that, Okay, 979 01:19:29.880 --> 01:19:35.119 And I just want to warn you that what's that is it? Even 980 01:19:35.119 --> 01:19:39.239 the regular dermatolicists when you go in, it's trying to sell you every skin 981 01:19:39.319 --> 01:19:46.399 product under the sun. Oh No, Dermatologists nowadays have become hustlers to ropractors 982 01:19:46.399 --> 01:19:49.319 are man, there's some good ones. I don't want to get everybody. 983 01:19:49.359 --> 01:19:53.560 That's true too. That's true too. You have some that do that. 984 01:19:53.760 --> 01:19:58.279 You also, look, man, I'm telling you that that it is a 985 01:19:58.359 --> 01:20:00.279 hustle there. Doc. I don't know if you know this or not, 986 01:20:00.359 --> 01:20:04.159 but there is a lot of companion therapy is going on with these clinics. 987 01:20:04.359 --> 01:20:11.800 Whether they're skin or vein, or whether they're dermatologists or there's all kinds and 988 01:20:11.840 --> 01:20:16.560 you know, plastic surgery. They have all kinds of upselling going on they 989 01:20:16.640 --> 01:20:24.680 call them companion therapies or I call them up selling. Anyway, Thanks for 990 01:20:24.760 --> 01:20:28.239 calling, good discussion. More coming up on the Troubleshooter Show three O three 991 01:20:28.279 --> 01:20:31.039 seven to one three talk Compass Insurance still doing insurance checkups? All you have 992 01:20:31.119 --> 01:20:34.720 to do is call three oh three nine nine six nine thousand. They can 993 01:20:34.800 --> 01:20:38.600 save you money eighty five percent of the time. They'll tell you the truth. 994 01:20:38.680 --> 01:20:45.880 Three oh three nine niney six nine thousand. Go with a sure thing 995 01:20:45.960 --> 01:20:50.399 Denver's Best roofer Excel Roofing dot com. You don't pay a cent until you're 996 01:20:50.439 --> 01:20:58.399 content. Time for an insurance checkup free, no obligation. In comparison, 997 01:20:58.560 --> 01:21:02.640 call Compass Insurance paying too much your coverage at dozens of insurance companies find out 998 01:21:02.680 --> 01:21:05.760 now three O three seven to seven to one help. You'll think you're his 999 01:21:05.920 --> 01:21:10.880 only customer when you choose Frank durand the real estate Man dot com to list 1000 01:21:10.960 --> 01:21:15.399 your home with Remax Alliance three oh three nine two zero sixteen twenty two. 1001 01:21:16.760 --> 01:21:20.119 Tom Martino Here, let's go to Deputy Marvel, who has a follow up. 1002 01:21:21.760 --> 01:21:27.000 Yo, Deputy Marvel, you have an update on sub subcontractor issue. 1003 01:21:27.039 --> 01:21:32.359 Who was the caller on that one that was one Lopez and one said he 1004 01:21:32.479 --> 01:21:38.600 was owed money and had not been paid. Is that right? That is 1005 01:21:38.720 --> 01:21:43.920 correct? He had an initial proposal for a basement finish that included framing and 1006 01:21:44.039 --> 01:21:47.840 drywall, plumbing and electrical work, just all this work. The initial proposal 1007 01:21:47.880 --> 01:21:54.039 was five thousand, with change orders totaling three thousand. Jorge Sanchez is a 1008 01:21:54.039 --> 01:22:03.399 homeowner who hired one oh okay and half dollars in January. So I called 1009 01:22:04.439 --> 01:22:10.640 Hoorgey to follow up. I left a message on Tuesday, Wednesday, and 1010 01:22:10.840 --> 01:22:15.319 actually he answered yesterday, late afternoon, and as soon as I identified myself, 1011 01:22:15.319 --> 01:22:19.439 he promptly hung up on me. Damn it. So Jorge is also 1012 01:22:19.479 --> 01:22:24.000 a contractor, even though this work was being done on his personal basement. 1013 01:22:24.079 --> 01:22:29.560 Right, No, Horaey is not a contractor. Jorge Sanchez is a homeowner. 1014 01:22:30.039 --> 01:22:33.159 Okay. I thought jan said he was a subcontractor for Hoorgey, who 1015 01:22:33.199 --> 01:22:38.760 was the contract Okay I misunderstood. So so Wan basically did work, can't 1016 01:22:38.760 --> 01:22:41.760 get paid. I told him to do a lean have did you talk to 1017 01:22:41.840 --> 01:22:46.960 him about that? I have not called one back, okay, because I 1018 01:22:47.439 --> 01:22:50.159 was just you know, I just had the experience yesterday of getting hung up 1019 01:22:50.199 --> 01:22:57.680 on Yeah, welcome to the team. I was I have to be in 1020 01:22:57.680 --> 01:23:00.439 your boulder today. I was speaking of nice dropped in on his business. 1021 01:23:00.520 --> 01:23:04.119 But I be careful. Okay, Now listen, here's the deal. I 1022 01:23:04.199 --> 01:23:10.199 think I think he needs. It might be too late for him to put 1023 01:23:10.199 --> 01:23:14.960 a lien on that property. What is it marks? Four months? Four 1024 01:23:15.000 --> 01:23:18.199 months? Well, depending on if it was labor or parts, it's either 1025 01:23:18.319 --> 01:23:21.439 ninety or one hundred and twenty days. I think the one hundred and twenty 1026 01:23:21.720 --> 01:23:28.079 is labor. If it's just materials, I think ninety a year ago. 1027 01:23:28.600 --> 01:23:33.800 Uh see, that's expired. Okay, so he's out of luck. He's 1028 01:23:33.840 --> 01:23:38.279 out of luck for a lean. But he can take him to small claims 1029 01:23:38.319 --> 01:23:42.880 court for let's see, it was five plus three for eight. He can 1030 01:23:42.920 --> 01:23:46.199 take him for seventy five hundred dollars at least most of it to small claims 1031 01:23:46.239 --> 01:23:49.279 court. But let's see if you have any luck. I mean, Jorgey 1032 01:23:49.399 --> 01:23:53.840 did wait wait wait, he already hung up on you once. So he's 1033 01:23:53.840 --> 01:23:58.159 not going to talk to us, is he? Probably not? He hung 1034 01:23:58.239 --> 01:24:00.520 up on me. He didn't even listen to what you had to say. 1035 01:24:01.039 --> 01:24:04.960 No, no, I just identified myself and you promptly hung up? How 1036 01:24:05.000 --> 01:24:09.680 do you identify yourself? Did it go something like this, Hey, Slee's 1037 01:24:09.840 --> 01:24:15.159 bag, I'm with Tom Martine Click? Was it like that? But because 1038 01:24:15.159 --> 01:24:20.039 I left two previous messages, yeah, previous messages of saying who I was. 1039 01:24:21.359 --> 01:24:25.600 So I was with Tom Martino show he promptly hung up on me. 1040 01:24:25.760 --> 01:24:30.560 So but he has a tax and accounting business in Boulder. Well, well 1041 01:24:30.600 --> 01:24:33.840 that's right, that's right. You know what, maybe you should say hi 1042 01:24:33.920 --> 01:24:38.920 to him. But but Genie, just be careful, Genie, you know, 1043 01:24:39.119 --> 01:24:42.039 just in a nice way, say we're just figuring out what we should 1044 01:24:42.079 --> 01:24:45.239 do. Should he you know, I don't know if you if you feel 1045 01:24:45.279 --> 01:24:50.159 like doing that, just be careful, like I know, I'm not sure 1046 01:24:50.199 --> 01:24:54.199 the guys that I don't think the guys are mad man and it's a public 1047 01:24:54.279 --> 01:24:59.680 business. Maybe, but I don't know. I think I think we got 1048 01:24:59.760 --> 01:25:04.039 you know, the good news is Deputy Marvel or Jeanie, here's the good 1049 01:25:04.079 --> 01:25:09.479 part. The good part is because he's public like that, he's going to 1050 01:25:09.560 --> 01:25:15.319 be easy to serve at his office for Small Claims Court. So okay, 1051 01:25:15.439 --> 01:25:21.880 so I well I just tell this that, you know, tell jan you 1052 01:25:21.960 --> 01:25:26.600 know, we don't have any official power to make the guy to make the 1053 01:25:26.640 --> 01:25:30.199 guy call us. So here's the deal. It's going to ask you something, 1054 01:25:30.279 --> 01:25:33.680 Jeanie. Why isn't this guy going down to where this guy is working. 1055 01:25:33.760 --> 01:25:38.359 Why isn't he shown up and fighting for himself and saying, hey, 1056 01:25:38.399 --> 01:25:42.960 I want my money. Brother. That's what I wonder, because that's exactly 1057 01:25:43.000 --> 01:25:45.279 what I would do. Of course you would. Well, yeah, I 1058 01:25:45.279 --> 01:25:50.560 mean that's what I'm saying. What's wrong with this guy? I am? 1059 01:25:51.760 --> 01:25:55.760 I'll call him and ask him, Yeah, Mark, and ask him if 1060 01:25:55.760 --> 01:26:00.079 what's wrong with Small Claims Court. We can give him the legitistical advice on 1061 01:26:00.119 --> 01:26:04.840 that. So he did so. This Horge sent him a letter, I 1062 01:26:04.880 --> 01:26:10.800 think on March seventh of twenty twenty three, saying that he was going to 1063 01:26:12.119 --> 01:26:15.359 make payments of three hundred and fifty dollars every three or four weeks. But 1064 01:26:15.399 --> 01:26:19.039 he only made one payment. So he's he has a signed letter from this 1065 01:26:19.119 --> 01:26:23.760 guy. Oh that's good, he's and he was pleased with the work. 1066 01:26:23.960 --> 01:26:29.399 It starts to cut problem. Yeah, no issues and no problems with one's 1067 01:26:29.479 --> 01:26:36.479 work. Wow, Okay, continue with giving Let's just tell him to do 1068 01:26:36.640 --> 01:26:40.720 try this Small Claims Court thing man, that would be good. Okay, 1069 01:26:41.119 --> 01:26:45.239 and thank you. Do you have anything else? I know that's it. 1070 01:26:45.760 --> 01:26:49.760 Okay, we're going to start stacking you up with more stuff and make a 1071 01:26:49.800 --> 01:26:53.279 note of this. She likes confronting people, now, I'm just kidding. 1072 01:26:53.359 --> 01:26:56.279 Three all three seven one three talks seven one three and two five five. 1073 01:26:56.359 --> 01:26:59.840 Robert, what's going on with you? Robert? Welcome to the show. 1074 01:27:01.520 --> 01:27:05.479 Thank you, sir. How you doing? I'm doing good man. What's 1075 01:27:05.520 --> 01:27:13.640 going on with this scam? Is somebody stealing from your personal data? Well, 1076 01:27:13.760 --> 01:27:17.800 they're not only stealing data, but they're stealing from checking accounts. They're 1077 01:27:18.039 --> 01:27:23.760 stealing other people's money from other people at the same time. Well, yeah, 1078 01:27:23.920 --> 01:27:26.600 I mean there's a lot of scam like that going on. Are you 1079 01:27:26.640 --> 01:27:32.479 talking about anything specific that you know about. Yes, this is a scam 1080 01:27:32.520 --> 01:27:38.119 that happened to me just over the last couple of days. Who is it? 1081 01:27:38.399 --> 01:27:42.720 What happened? Tell your story? All right? Well, at any 1082 01:27:42.760 --> 01:27:47.760 rate, I was in touch with one of my friends off of Facebook that 1083 01:27:47.880 --> 01:27:53.479 says, hey, I heard about your problems me being a single parent with 1084 01:27:53.520 --> 01:27:59.560 two kids. He claimed that he knows my situation because I've talked to him 1085 01:27:59.560 --> 01:28:01.520 in the past about it, and he said that, yeah, you know, 1086 01:28:01.640 --> 01:28:05.239 you should get in touch with this guy and he can help you help 1087 01:28:05.279 --> 01:28:09.560 your situation out. Well, well, first of all, what is he 1088 01:28:09.720 --> 01:28:16.039 talking about your situation? Were you on Facebook talking about a particular problem. 1089 01:28:16.760 --> 01:28:21.520 I was talking about the fact that I'm a single parent and two kids and 1090 01:28:21.840 --> 01:28:29.239 the fact that my ex left me for some drug addiction and the way that 1091 01:28:29.319 --> 01:28:31.840 she left and this and that and other thing. I get it at any 1092 01:28:32.680 --> 01:28:35.319 Yeah, and he was like, well, I know you need help because 1093 01:28:35.359 --> 01:28:39.439 you had to quit your job, you don't have any income, You've got 1094 01:28:39.479 --> 01:28:42.439 two kids. You're about ready to be a victied. That got it the 1095 01:28:42.520 --> 01:28:46.239 other thing. And then and what this, what this Facebook friend saw was 1096 01:28:46.279 --> 01:28:54.920 a pigeon waiting to be plucked exactly. But get this, the person that 1097 01:28:55.000 --> 01:28:59.359 I was talking to that I thought was my actual friend apparently the guy that 1098 01:28:59.479 --> 01:29:04.159 does this scamming. He apparently did something to this friend of mine's Facebook account 1099 01:29:04.159 --> 01:29:10.760 to where he either mirrored it or he copied it or something. But basically, 1100 01:29:11.159 --> 01:29:18.119 I was talking to this the scam artist himself the whole time instead of 1101 01:29:18.159 --> 01:29:21.760 talking to my friend about the actual situation. Well, let me ask you 1102 01:29:21.800 --> 01:29:26.439 that how do you really know it? How do you know your friend wasn't 1103 01:29:26.439 --> 01:29:32.079 the scammer? Well, it's because of the simple fact I've known this guy 1104 01:29:32.159 --> 01:29:36.880 for quite some time. Did you know him personally or only on Facebook? 1105 01:29:39.399 --> 01:29:42.199 No, I've known him personally. We hung out in long mind. Okay, 1106 01:29:42.439 --> 01:29:45.079 okay, good, okay. Did you ever talk to him, Robert? 1107 01:29:46.239 --> 01:29:49.359 When you say you talked, you mean you texted? Right? No? 1108 01:29:49.359 --> 01:29:53.720 No, Doc, he's saying this is a friend he's known before. 1109 01:29:55.840 --> 01:29:58.800 When he said he talked to him about his problem, he texted him. 1110 01:29:58.800 --> 01:30:01.359 He didn't ever talk to him. It was on Facebook, right, Doc? 1111 01:30:01.640 --> 01:30:06.720 Right? Facebook chatting? Yeah? Okay, yes, Well, at 1112 01:30:06.760 --> 01:30:12.960 any rate, this scammer decided to copy one of my friends' sofile off of 1113 01:30:13.000 --> 01:30:16.439 Facebook and he pretended to be my friend. So the whole time I was 1114 01:30:16.439 --> 01:30:20.520 telling my story, I get it. Oh so, so anyway, tell 1115 01:30:20.600 --> 01:30:25.960 us rather than telling us you know how you got scam? What was the 1116 01:30:26.000 --> 01:30:30.840 scam? What did he do? Well? The scam was that he went 1117 01:30:30.880 --> 01:30:36.359 ahead and claimed that if I gave him all this information, he would guarantee 1118 01:30:36.720 --> 01:30:43.560 that I was going to win one hundred and fifty thousand dollars. Well, 1119 01:30:43.600 --> 01:30:48.039 why did you believe that. Now, I didn't necessarily believe it. I 1120 01:30:48.439 --> 01:30:51.640 trusted myself that it was a scam all the way back to back. But 1121 01:30:51.720 --> 01:30:55.640 then again, you've got to remember, I'm a single parent, I'm in 1122 01:30:55.680 --> 01:30:59.119 the what does that? Okay? So what did you do? Did you 1123 01:30:59.359 --> 01:31:01.760 enter? Tell me what you did? Complete the story? Go ahead, 1124 01:31:03.159 --> 01:31:09.840 okay, So this is what I ended up doing. He kept after constant, 1125 01:31:10.039 --> 01:31:13.920 you know, conversation with my my so called who I thought was my 1126 01:31:14.000 --> 01:31:21.000 friend and the gentleman. I went ahead and gave him my whole life story. 1127 01:31:21.239 --> 01:31:24.960 I told him what my situation was, and he says, well, 1128 01:31:25.239 --> 01:31:28.000 if you do this and this and this, I can guarantee that you're going 1129 01:31:28.079 --> 01:31:30.560 to go ahead and have at least twenty thousand in your bank account by tomorrow. 1130 01:31:32.479 --> 01:31:35.680 So what did what did you do? Continue? What did you do? 1131 01:31:36.439 --> 01:31:41.439 Okay? Okay? I went ahead, and I screwed up because I 1132 01:31:41.479 --> 01:31:45.239 gave him all of my information. I gave him my address. Yeah, 1133 01:31:45.239 --> 01:31:48.359 but what did it? I gave him my Yeah, we're not hearing the 1134 01:31:48.439 --> 01:31:54.960 scam yet. You gave him your information. But then what happened? Okay, 1135 01:31:55.840 --> 01:31:59.960 Well then is what happened is he started to ask me if I could 1136 01:32:00.039 --> 01:32:03.319 come up with one thousand dollars, and if I gave him one thousand dollars, 1137 01:32:03.399 --> 01:32:09.520 I had a chance of winning one hundred and fifty thousand dollars. Well, 1138 01:32:09.640 --> 01:32:12.399 every casino in the world does the same thing. So I mean, 1139 01:32:12.479 --> 01:32:16.560 what happened? Did you give him one thousand dollars for instance? So exactly, 1140 01:32:16.640 --> 01:32:21.199 so I did that. He guaranteed that I would get twenty thousand dollars 1141 01:32:21.239 --> 01:32:28.760 in my account the next day. Unfortunately that never happened. Well, carset 1142 01:32:28.800 --> 01:32:32.039 didn't or you wouldn't be Robert. So how much cash and total are you 1143 01:32:32.159 --> 01:32:41.199 out right? Now? Well, it gets even worse than this. Upon 1144 01:32:42.239 --> 01:32:46.640 my giving him the thousand dollars, I made a deal with another person with 1145 01:32:46.960 --> 01:32:54.159 some car parts that I was trying to purchase online through Facebook, and I 1146 01:32:54.199 --> 01:33:00.600 went ahead and sent that person some of the Apple game cards. That's payment, 1147 01:33:00.600 --> 01:33:02.520 because you can. I don't believe them anymore. There's no no offense, 1148 01:33:02.560 --> 01:33:06.119 man, I find it hard to believe you're that stupid. Yeah, 1149 01:33:06.239 --> 01:33:11.159 that that Robert. You know. We don't mean to insult you. We 1150 01:33:11.199 --> 01:33:14.800 don't know you from anywhere, but it does sound pretty stupid. Now, 1151 01:33:14.920 --> 01:33:19.159 now tell me these gifts, Robert hold on a second, These gift cards 1152 01:33:19.199 --> 01:33:24.359 just came into the conversation. What do you mean gift cards? Did this 1153 01:33:24.439 --> 01:33:30.840 scammer send you gift cards? No? When I was trying to buy the 1154 01:33:30.880 --> 01:33:34.319 parts from this other person, they told me that if I go to the 1155 01:33:34.359 --> 01:33:39.640 store and get a gift card for the amount that I owed. So you 1156 01:33:39.680 --> 01:33:43.399 were ripped off. You were ripped off by two different is a whole other 1157 01:33:43.479 --> 01:33:46.000 deal. That's why I'm saying this is really hard. Robert, you were 1158 01:33:46.079 --> 01:33:49.840 scammed twice? Is that what you're saying? I'm sure there's a third time 1159 01:33:49.880 --> 01:33:53.800 coming up? Quick? Mark? Hold on, yes, right, it 1160 01:33:53.880 --> 01:33:59.319 is Robert. Hold on, Robert, Robert, hold on. Please. 1161 01:34:00.279 --> 01:34:03.399 The first guy you paid a thousand with the assurance you were going to make 1162 01:34:03.560 --> 01:34:10.319 one hundred and fifty thousand. The second guy for the auto parts? How 1163 01:34:10.359 --> 01:34:15.159 much did you pay the second guy? I paid him twenty one hundred dollars 1164 01:34:15.560 --> 01:34:20.560 with gift cards. With gift cards? How do you know it wasn't the 1165 01:34:20.640 --> 01:34:27.159 same guy. It wasn't because it's a total different profile different. Oh okay, 1166 01:34:27.399 --> 01:34:30.680 now hold on, So then you you paid a second guy twenty one 1167 01:34:30.800 --> 01:34:39.439 hundred dollars for car parts? Was there a third guy. No, not 1168 01:34:39.520 --> 01:34:43.479 okay business no, so right now, let me just get this straight before 1169 01:34:43.520 --> 01:34:47.920 we go to break right now, the total you're out right now is thirty 1170 01:34:47.960 --> 01:34:54.079 one hundred. Yes, okay, hold on and we'll come right back to 1171 01:34:54.079 --> 01:34:58.039 you. Please. I feel bad for you. I'm hoping. I don't 1172 01:34:58.079 --> 01:35:05.560 know. Let's figure it out right after that, go with a sure thing 1173 01:35:05.680 --> 01:35:11.079 Denver's best roofer Excel Roofing dot com. You don't pay a cent until you're 1174 01:35:11.119 --> 01:35:17.079 content. Time for an insurance check up free, no obligation. In comparison, 1175 01:35:17.239 --> 01:35:23.119 call Compass Insurance paying too much your coverage at dozens of insurance companies find 1176 01:35:23.119 --> 01:35:26.319 out now three oh three seven to seven to one help. You'll think you're 1177 01:35:26.359 --> 01:35:30.239 his only customer when you choose Frank Durand the real estate Man dot com to 1178 01:35:30.319 --> 01:35:40.439 list your home with Remax Alliance three oh three nine two zero sixteen twenty two. 1179 01:35:40.880 --> 01:35:45.800 Hi Tom Martino, you're troubleshooter three oh three seven to one three talk 1180 01:35:45.880 --> 01:35:51.439 three three seven one three eight two five five. All right now, Strobert 1181 01:35:54.039 --> 01:35:58.479 has been the victim of two scams back to back. Poor guy man, 1182 01:35:58.880 --> 01:36:02.000 a single dad. Is his wife left him? Hey, Robert, how 1183 01:36:02.000 --> 01:36:10.680 many kids do you have I have two? How old are they? One 1184 01:36:10.800 --> 01:36:15.399 is two, one is five? And may I ask your your wife just 1185 01:36:15.640 --> 01:36:28.880 left? Yeah, she's a reoccurring drug user. We've had a lot of 1186 01:36:28.920 --> 01:36:33.359 problems in the past, restraining order, we were filing a divorce. She 1187 01:36:34.560 --> 01:36:39.439 Yeah, it's a long story, domestic violence, there was child abuse, 1188 01:36:39.600 --> 01:36:45.479 there was whole nine yards, that's a whole You're just too trusting, are 1189 01:36:45.640 --> 01:36:51.640 you? You're just too trusting, very trusting, very very And I hate 1190 01:36:51.640 --> 01:36:57.479 myself for it, and I I don't know how to deal with it. 1191 01:36:57.600 --> 01:37:01.479 And I just like I said, I was not thinking of the money at 1192 01:37:01.479 --> 01:37:04.319 the time, because at the time I had a lot of money. But 1193 01:37:04.960 --> 01:37:09.760 obviously now I look back on it and I thank god. I really was 1194 01:37:09.840 --> 01:37:17.640 stupid. How could I possibly fall even even a small amount for this scam? 1195 01:37:18.079 --> 01:37:21.960 I'm still dealing with it today. It is. It is bad. 1196 01:37:23.720 --> 01:37:30.119 So when did all this scamming happen? This all happened within the last like 1197 01:37:30.199 --> 01:37:34.960 three weeks. So what do you what were you hoping you could do? 1198 01:37:35.079 --> 01:37:42.119 You bought these gift cards, and you you gave the guy the number over 1199 01:37:42.159 --> 01:37:46.279 the phone, right or excuse me, over the internet right over? Yes, 1200 01:37:46.359 --> 01:37:50.159 over Facebook? So that I could pay for the parts because you can 1201 01:37:50.199 --> 01:37:57.600 take your car. You're once you once they're redeemed, they're untraceable. Yeah, 1202 01:37:57.640 --> 01:38:00.399 I know. And the other one, the one that I was doing 1203 01:38:00.439 --> 01:38:04.520 the deal with the car parks, was legit. I mean they phoned me 1204 01:38:04.600 --> 01:38:10.600 on the phone, they sent me multiple pictures. I mean they was legit. 1205 01:38:10.640 --> 01:38:13.439 Why are you calling, Robert? Yeah, if they were legit, 1206 01:38:13.560 --> 01:38:18.199 did you get your car parts? Then? No? Well hold on because 1207 01:38:18.239 --> 01:38:20.760 like I said, there's more. You guys are jumping way ahead of me. 1208 01:38:21.920 --> 01:38:25.399 Radio. Okay, go ahead, Robert, all right, tell us 1209 01:38:25.439 --> 01:38:29.960 more rate. Okay. So I sent the guy for the car parks, 1210 01:38:30.000 --> 01:38:33.039 I sent him gift cards. He was going to take the gift cards and 1211 01:38:33.520 --> 01:38:38.520 transfer them into his bank account or his game, whatever he does with him. 1212 01:38:38.560 --> 01:38:41.520 I don't know. I didn't care. I just was trying to figure 1213 01:38:41.520 --> 01:38:43.720 out the best way to pay him for the parts, so that I could 1214 01:38:43.720 --> 01:38:47.520 get my parts and he could get his money at any rate. This other 1215 01:38:47.600 --> 01:38:54.960 guy, this agent, told me that once he found out that I because 1216 01:38:55.000 --> 01:39:00.319 he had access to my checking account, which was I know totally. I 1217 01:39:00.319 --> 01:39:03.119 don't know. Now, Hold I was the first guy you're talking about. 1218 01:39:04.399 --> 01:39:11.920 He found out you were ripped off by the second guy. Yeah, but 1219 01:39:12.880 --> 01:39:16.439 like I said, there was there was gift cards exchange for the car parts. 1220 01:39:16.640 --> 01:39:21.279 Okay. Well, while I exchanged the gift cards to the other guy 1221 01:39:21.319 --> 01:39:26.520 with the car cards, the guy who was this scammer, the agent, 1222 01:39:27.760 --> 01:39:30.279 he went ahead and told me that, hey, this other guy that you're 1223 01:39:30.279 --> 01:39:32.600 buying these car parts from is a scammer. You need to send me the 1224 01:39:32.640 --> 01:39:39.439 cards. So is what I did is I went ahead and copied the picture 1225 01:39:39.479 --> 01:39:45.720 of the cards to the agent and he internally cashed him in. Now, 1226 01:39:45.840 --> 01:39:49.119 the guy with the car parts says that only two of the cards worked and 1227 01:39:49.159 --> 01:39:55.439 they were only good for one thousand dollars. Okay, Robert, agents, 1228 01:39:56.039 --> 01:40:01.039 Robert, stop everything, Robert, stop everything. Yeah, both of them 1229 01:40:01.079 --> 01:40:11.119 were ripoffs. You must understand this. Both of them are ripoffs. Okay. 1230 01:40:11.439 --> 01:40:15.439 The second thing you must understand you must shut down that bank account, 1231 01:40:16.000 --> 01:40:25.800 immediately open a bank account in another bank, not even in the same bank. 1232 01:40:26.000 --> 01:40:33.039 Do you understand that? And then get off of Facebook completely, please, 1233 01:40:34.119 --> 01:40:38.319 And Robert, I swear to God, Robert, if you do not 1234 01:40:38.479 --> 01:40:42.039 follow my directions, I don't care about getting off of Facebook. However, 1235 01:40:43.159 --> 01:40:47.159 just don't communicate with people about your personal crap and about money. You're never 1236 01:40:47.199 --> 01:40:50.880 gonna win anything, and you're not gonna buy stuff with gift cards. I'm 1237 01:40:50.880 --> 01:40:55.680 telling you right now. Both of them were ripping you off. The first 1238 01:40:55.680 --> 01:40:59.079 guy was upset the second guy or they're working together. All I'm going to 1239 01:40:59.159 --> 01:41:06.279 tell you is this, do not Did you close that bank account? I 1240 01:41:06.479 --> 01:41:14.920 closed it after I found out that there was somebody hacked my checking account and 1241 01:41:14.960 --> 01:41:17.880 they stole another fifteen hundred dollars from me. So wait a minute. I 1242 01:41:18.000 --> 01:41:24.199 asked you if hold on, I asked you, if thirty one hundred dollars 1243 01:41:24.319 --> 01:41:30.279 was all you're out? But you lost another how much? Another fifteen hundred? 1244 01:41:30.720 --> 01:41:33.880 And that's not even the end of it. Wait a minute, So 1245 01:41:33.920 --> 01:41:40.039 now you lost thirty Let me get straight. You lost thirty one hundred plus 1246 01:41:40.119 --> 01:41:51.920 another fifteen hundred. Hello, Yes, so that brings us to a total 1247 01:41:51.960 --> 01:41:56.960 of forty six hundred. Now what I need to know is this is there 1248 01:41:57.000 --> 01:42:09.520 any more? Is there any more? Sure? Is? Tell me what 1249 01:42:09.680 --> 01:42:16.039 happened? Oh, give him a minute, he's got to hold on. 1250 01:42:16.279 --> 01:42:20.800 Just hold on, Robert. If nothing else, you're helping other people who 1251 01:42:20.840 --> 01:42:25.279 hear this. But I swear to God I you better make sure you're not 1252 01:42:25.319 --> 01:42:32.279 making this story up. Hold on, we have more coming up. Go 1253 01:42:32.359 --> 01:42:36.560 with a sure thing Denver's best roofer Excel Roofing dot com. You don't pay 1254 01:42:36.600 --> 01:42:44.399 a cent until you're content. Time for an insurance check up free, no 1255 01:42:44.479 --> 01:42:48.399 obligation. In comparison, call Compass Insurance paying too much your coverage at dozens 1256 01:42:48.399 --> 01:42:53.479 of insurance companies find out now three o three seven seven one help. You'll 1257 01:42:53.479 --> 01:42:57.319 think you're his only customer when you choose Frank durand the real estate Man dot 1258 01:42:57.359 --> 01:43:01.079 com to list your home with Remax Alliance three oh three nine two zero sixteen 1259 01:43:01.159 --> 01:43:10.520 twenty two. Hi Tom Martino here three oh three seven one three talk ideal 1260 01:43:10.560 --> 01:43:14.800 home loans. Still doing home loans with the interest rate guarantee. When rates 1261 01:43:14.800 --> 01:43:16.479 go down, they refinanci you free of charge. Three oh three eight sixty 1262 01:43:16.479 --> 01:43:20.920 seven seven thousand. Hey Robert, you know I'm getting some texts saying that 1263 01:43:21.239 --> 01:43:28.399 this is almost unbelievable, and they think that they think that you're really putting 1264 01:43:28.439 --> 01:43:32.520 me on. But I want to hear this now. This forty six hundred 1265 01:43:32.560 --> 01:43:36.560 dollars so far you've been ripped off? Is there more to it? Were 1266 01:43:36.560 --> 01:43:45.079 you ripped off for even more than that. Yeah, because when the first 1267 01:43:45.279 --> 01:43:48.720 auto part deal fell through, I went ahead, and you know, it's 1268 01:43:48.720 --> 01:43:51.600 a matter of who can you trust and who can you not. There's no 1269 01:43:51.600 --> 01:43:56.640 guarantee either way. So I went ahead and figured, well, hey, 1270 01:43:56.640 --> 01:44:00.520 if one fell through, I would go ahead and try and grab something from 1271 01:44:00.560 --> 01:44:03.279 somebody else. That's what I did. I mean, I, like you 1272 01:44:03.319 --> 01:44:06.359 said, I'm too trusting. What do you mean that's what you did? 1273 01:44:06.880 --> 01:44:13.920 What? What do you mean that? What did you do? I tried 1274 01:44:13.960 --> 01:44:17.880 to buy the same part from somebody else? Oh my god, you know 1275 01:44:18.760 --> 01:44:23.359 the way you wanted to get paid? In? What kind of way you 1276 01:44:23.439 --> 01:44:32.159 actually you actually paid a third person money? Hold on, Robert, I 1277 01:44:32.239 --> 01:44:35.960 want to take a vote on who thinks this is a real story? Is 1278 01:44:35.960 --> 01:44:39.920 there anything we can do to help them? Let's let's try to figure this 1279 01:44:39.960 --> 01:44:42.760 out. Is there a way we can go after those cards? I don't 1280 01:44:42.800 --> 01:44:47.000 know? Hold on more. Coming up, Go with a sure thing Denver's 1281 01:44:47.039 --> 01:44:51.399 Best roofer Excel roofing dot com. You don't pay a cent until you're content. 1282 01:44:55.760 --> 01:44:58.960 Time for an insurance check up free, no obligation. In comparison, 1283 01:44:59.079 --> 01:45:03.000 call Compass in insurance paying too much your coverage at dozens of insurance companies find 1284 01:45:03.000 --> 01:45:06.319 out Now three all three seven seven to one help. You'll think you're his 1285 01:45:06.479 --> 01:45:11.439 only customer when you choose Frank durand the real estate man dot Com to list 1286 01:45:11.479 --> 01:45:15.920 your home with Remax Alliance three all three nine two zero sixteen twenty two. 1287 01:45:18.079 --> 01:45:25.920 So good. I love Professor Bing, Deputy Bing. Here's the deal. 1288 01:45:26.800 --> 01:45:34.960 The Beatles sold albums worldwide two hundred thirty six million, five hundred seventy four 1289 01:45:35.479 --> 01:45:45.920 thousand and nine hundred twenty two albums. The Monkey sold eighteen million. Wah, 1290 01:45:49.840 --> 01:45:53.000 so Mark, so I was trying to tease me about I don't want 1291 01:45:53.000 --> 01:45:57.039 to get into it anyway, so we're I want to. I want to 1292 01:45:57.039 --> 01:46:01.880 talk about this though, the the guy that called about the aluminum wiring. 1293 01:46:02.359 --> 01:46:09.560 There are specialists marks that do illuminum wiring, and I think they might be 1294 01:46:09.600 --> 01:46:13.119 able to do it cheaper if you called like plumbline or fix it. I 1295 01:46:13.159 --> 01:46:16.000 mean, there's nothing wrong with those companies are good companies, but I don't 1296 01:46:16.000 --> 01:46:21.520 think they're set out to do that. And by the way, George just 1297 01:46:21.560 --> 01:46:27.560 said yes they do electrical for sure, they do, because somebody was inquiring. 1298 01:46:27.760 --> 01:46:30.960 I think they do regularly cass Electric for sure. Yeah, I think 1299 01:46:30.000 --> 01:46:34.439 they called still wrong number. Yeah, at least three seven one three talks 1300 01:46:34.439 --> 01:46:38.000 seven one three eight two five five. Okay, now I do have a 1301 01:46:38.039 --> 01:46:42.239 text or two about cars. Let me see right here, Okay, as 1302 01:46:42.279 --> 01:46:51.159 far as overheating, overheating, the possible cause is outside of they had the 1303 01:46:51.279 --> 01:47:00.760 cool and flushed, They had their thermostat checked and in fact replaced, what 1304 01:47:00.800 --> 01:47:04.359 would and a water pump. I think they're water pump checked as well. 1305 01:47:04.920 --> 01:47:10.399 What would cause overheating outside of those things? That to me sounds impossible. 1306 01:47:10.479 --> 01:47:15.079 But what do you guys think? They they changed the coolant, they have 1307 01:47:15.159 --> 01:47:17.760 a new thermostat, and he said the water pump was checked. Whatever that 1308 01:47:17.840 --> 01:47:19.840 means. What do you think? Well, the only thing didn't miss is 1309 01:47:19.880 --> 01:47:25.760 their circulation, you know, fans or anything like that. So tell me 1310 01:47:25.800 --> 01:47:29.800 what would happen if you had circulation of all the liquid and coolants. You 1311 01:47:29.840 --> 01:47:33.920 still need the fan, right, because that's what's cooling the coolant or the 1312 01:47:33.960 --> 01:47:38.319 car moving one of the two. Yeah, what about if the line from 1313 01:47:39.520 --> 01:47:42.720 okay, so oh yeah, what about if the line from the water pump 1314 01:47:43.039 --> 01:47:45.520 is crimpt or the radiator could be blocked? It could be only going halfway 1315 01:47:45.520 --> 01:47:51.039 through the radio thing. So there's all kinds of things that have I mean, 1316 01:47:51.079 --> 01:47:56.600 I didn't think overheating would be such a mystery. Now there's a lot 1317 01:47:56.640 --> 01:47:59.319 that goes into it. Because the car is the parts and part they're smaller 1318 01:47:59.359 --> 01:48:02.760 or smaller every year, so they got to be more efficient. One guy 1319 01:48:02.840 --> 01:48:09.880 said, this is a coincidence to two texts about cooling. Somebody said that 1320 01:48:09.920 --> 01:48:13.640 their car runs cool all the time. Is that a problem? Well, 1321 01:48:13.720 --> 01:48:15.600 yeah, you're definitely gonna get lesser fuel economy if it's running too cool. 1322 01:48:15.960 --> 01:48:19.640 This is going to change your actual mixture. Usually, when they're running too 1323 01:48:19.640 --> 01:48:26.039 cool, you've got a thermostat to stay and stuck open. Oh so you 1324 01:48:26.119 --> 01:48:30.159 mean to tell me actually running cool is not good. No, they try 1325 01:48:30.159 --> 01:48:31.640 to heat that engine up, and I mean the same thing for the transmission. 1326 01:48:31.680 --> 01:48:34.800 They want to get them up to operating temperatures so that they can work 1327 01:48:34.920 --> 01:48:40.640 at their optimum levels. Okay, so there's an ideal temperature range. You 1328 01:48:40.640 --> 01:48:43.680 don't want to go too hot, but you definitely don't want to stay cool. 1329 01:48:43.800 --> 01:48:48.159 Correct. Okay, we have a comment on aluminum wiring from ron Ron. 1330 01:48:48.239 --> 01:48:55.560 Go ahead, Hello, mister Martino, I had to sell. I 1331 01:48:55.600 --> 01:49:00.000 sold my apartment building and I had I gave him one hundred fifty dollars per 1332 01:49:00.079 --> 01:49:11.039 outlet because their insurance company wanted pigtails. So you can find independent companies that 1333 01:49:11.239 --> 01:49:15.159 do it. How long ago was that? Man? Excuse me? How 1334 01:49:15.199 --> 01:49:20.279 long ago was that? Run? Twenty twenty one? And did you find 1335 01:49:20.279 --> 01:49:28.039 one that specialized? Yeah, it's just it was an independent electrical company. 1336 01:49:28.039 --> 01:49:30.720 That's all they did. I don't remember the name of them. But the 1337 01:49:30.760 --> 01:49:35.560 other thing is they had to excel. Had to come to my house to 1338 01:49:35.840 --> 01:49:41.520 do something outside on my box. And when the guy was working on it, 1339 01:49:41.600 --> 01:49:44.520 I said, is that aluminum wiring? He says, yeah, that's 1340 01:49:44.560 --> 01:49:49.439 all we use. They use aluma wiring from the power box to the breaker 1341 01:49:49.520 --> 01:49:56.239 box on the house. They don't use cobber. That sounds so backwards, 1342 01:49:56.880 --> 01:50:00.960 even Holmes. Wait a minute, so even homes that have a copper wiring 1343 01:50:01.560 --> 01:50:08.199 still have aluminum going to the service. Yes, now, my house was 1344 01:50:08.239 --> 01:50:15.760 built in seventy oh, it was built in I think eighty two. Listen 1345 01:50:15.800 --> 01:50:18.520 to this. What do you think the average I just looked up this. 1346 01:50:19.039 --> 01:50:24.319 What do you think the average rewiring job costs? They say only six grand? 1347 01:50:24.600 --> 01:50:28.279 This guy. This guy was saying one hundred grand. He's sadly exaggerating. 1348 01:50:28.560 --> 01:50:31.960 They say the most. These specialists say they can do most houses for 1349 01:50:32.039 --> 01:50:38.439 twelve thousand dollars. I mean for not to exceed twelve thousand dollars. Yeah. 1350 01:50:38.680 --> 01:50:41.479 Yeah, And that's what happened. When I sold my apartment building. 1351 01:50:41.920 --> 01:50:46.520 Their insurance company said, well, you you got to have pigtails. And 1352 01:50:46.560 --> 01:50:51.800 I said that's BF And then I wait a minute, wait a minute, 1353 01:50:51.840 --> 01:50:57.159 long with it. And I had a quote from an electrician that I had 1354 01:50:57.239 --> 01:51:02.119 worked with before, and he's I'll do it for one hundred and twenty five 1355 01:51:02.159 --> 01:51:05.920 dollars a box. Yeah, yeah, yeah, but we're talking about pigtailing. 1356 01:51:06.199 --> 01:51:11.680 There are not a lot of companies they're insurance now. Brian Burns, 1357 01:51:11.720 --> 01:51:15.359 a Compass insurance group, said most companies want complete rewiring. They do not 1358 01:51:15.520 --> 01:51:21.760 want pigtails. I'm sorry, but that's bogus. Well, I think Compass 1359 01:51:21.800 --> 01:51:28.199 would know. I mean they're a major insurance broker. Huh, Well, 1360 01:51:28.319 --> 01:51:34.239 Compass Insurance would know if that's true or not true. But the carriers he's 1361 01:51:34.359 --> 01:51:40.079 dealing with don't want to do it. There's twenty six of them of all 1362 01:51:40.119 --> 01:51:43.640 the major carriers. Yeah, but the caller said the same thing. He's 1363 01:51:43.680 --> 01:51:47.760 having trouble finding it. I realize that, but you're just gonna have to 1364 01:51:47.840 --> 01:51:53.279 look. Well, okay, you can't ensure a house in the mountains now 1365 01:51:53.640 --> 01:51:57.640 with all of the normal companies. They've all walked away from it. So 1366 01:51:57.720 --> 01:52:03.560 you have to look and find somebody that will. And you can get pigtails. 1367 01:52:04.399 --> 01:52:10.039 Pigtails are fine, there's nothing wrong. And listen. Okay, that's 1368 01:52:10.079 --> 01:52:14.920 good. I'm going to tell my insurance company that Ron says pigtails are fine, 1369 01:52:15.199 --> 01:52:18.039 so don't cancel my insurance. We got more coming up on the Troubleshooter 1370 01:52:18.079 --> 01:52:23.199 Show. Three O three seven one three eight two five five. Go with 1371 01:52:23.279 --> 01:52:27.479 a sure thing Denver's best roofer Excel Roofing dot com. You don't pay a 1372 01:52:27.560 --> 01:52:33.760 cent until you're content. Time for an insurance check up free, no obligation. 1373 01:52:33.800 --> 01:52:39.279 In comparison, call Compass Insurance paying too much your coverage at dozens of 1374 01:52:39.319 --> 01:52:43.279 insurance companies find out now three O three seven seven to one help. You'll 1375 01:52:43.279 --> 01:52:46.119 think you're his only customer when you choose Frank durand the Real estate Man dot 1376 01:52:46.159 --> 01:52:50.880 com to list your home with Remax Alliance three oh three nine two zero sixteen 1377 01:52:50.920 --> 01:52:56.479 twenty two. Hope they brought Ray up. Ray. I don't want to 1378 01:52:56.479 --> 01:52:59.680 talk to Ray right now. Please just get me jammed. I'll talk to 1379 01:52:59.720 --> 01:53:03.000 Ray. He's called raised, called three times. Jan. What's going on? 1380 01:53:04.159 --> 01:53:09.720 So the Lincoln I was in Florida a week ago. My friend owns 1381 01:53:09.800 --> 01:53:13.640 the car. He has the trunk where you push a button and it opens 1382 01:53:13.680 --> 01:53:18.279 automatically and it will close automatically, okay, And I threw my backpack in 1383 01:53:18.359 --> 01:53:23.520 the trunk when I was standing back there, and he was pushing the button 1384 01:53:23.520 --> 01:53:26.880 to close the trunk, and I didn't know that, so I just grabbed 1385 01:53:26.880 --> 01:53:30.600 the trunk and closed it like a normal car. And after that, the 1386 01:53:30.840 --> 01:53:36.199 automatic open all the way, close all the way button no longer works. 1387 01:53:36.640 --> 01:53:43.119 It doesn't work at all. It would pop the trunk, but you know, 1388 01:53:43.199 --> 01:53:45.920 kind of like the liftgates on the SUVs today, they open it. 1389 01:53:45.960 --> 01:53:47.720 You know, you push a button that opens automatically, it would do The 1390 01:53:47.760 --> 01:53:50.439 trunk would do that. But all I did was grab the trunk close it 1391 01:53:50.920 --> 01:53:55.159 and then it quit. It quit doing that. Hey, guys, guys, 1392 01:53:55.319 --> 01:53:59.079 let me take a guess at this, because I had something else automated 1393 01:53:59.399 --> 01:54:03.079 that worked similar to that, and when I forced it by hand, the 1394 01:54:03.199 --> 01:54:09.680 limitters were moved. I know that they were mechanical limiters that caused it not 1395 01:54:09.760 --> 01:54:12.720 to work, but it really was still working. It just was limited. 1396 01:54:12.760 --> 01:54:15.880 Does that make sense to any of you. Yeah, but they didn't move. 1397 01:54:15.920 --> 01:54:18.479 But you're right along that lines. You probably have to disconnect the battery 1398 01:54:18.479 --> 01:54:24.840 and reprogram, you know, just clear everything and restart it again. Yeah, 1399 01:54:25.039 --> 01:54:29.079 it's said in the book to disconnect the battery thirty seconds and I did 1400 01:54:29.119 --> 01:54:33.279 that a couple of times and that didn't do anything. And then somebody else 1401 01:54:33.279 --> 01:54:38.880 said, you have to touch the battery cable to a ground to discharge. 1402 01:54:38.880 --> 01:54:42.319 You touch them together. You're taking clear left the battery. You touch them 1403 01:54:42.359 --> 01:54:47.359 together and that should reset it. It really should. But we're out of 1404 01:54:47.359 --> 01:54:50.960 time right now. We can't get into it, but we'll happily call you 1405 01:54:51.079 --> 01:54:56.319 back and he can research it. I'm Tom Martino. Don't forget three h 1406 01:54:56.359 --> 01:55:00.520 three Martino for help, information referrals. Save all your problems for me.