Yeah, ripped up what you need advice so you don't have come running Just
as fast as we can. Shooter's gonna help come. This is the Troubleshooter
Show now. Tom Martino, Hi, Tom Martino here, Welcome to the
show. It is a holiday week, isn't it? Is it a holiday
week? I think it's a holiday week, So happy to you. Got
my flag shirt on and if you're streaming that is we have a wide shot
here. Brendan Killian's with me from Denver Shades dot Co, which is made
in the shade, and we're talking about all kinds of things today. I
want to put a couple of words out right now because I'd like to know
where do you go if you need to get machining done on a small engine?
I want all my YouTube morons and everyone else to help me. I
don't know where to go a small motorcycle engine. Where do you go?
Regular machine shops don't do it? Yeah, so where do you go?
I don't have a I mean my people in car business, they all know
about machine shops for transmissions and engines and big things. But where do you
go for motorcycle engines, for the small cylinder stuff? For honing, machining,
for heads, for blocks. Where do you go? People? Come
on? I know I got a lot of I know I have to have
a lot of motorcycle people out there, so I'd like to know three zero
three seven one three talk three o three seven one three eight two five five.
And I don't know if it's a new trend or an o trend.
If it's a trend that's new or old brending. But weird shape windows now,
I thought that was a thing of the seventies and eighties with the weird
shape windows now what you know what I mean? Trapezoid even some triangles,
some you know, some weird shape windowst's just stay weird. So were they
old? Are they still in newer houses? Now? The more the ones
I see, what do you call the ones that are real long and big
and and the tops are like one end of a trapezoid. It's not it's
square in the bottom but curved on the top, you know what I mean,
Like they follow the roofline. Yep, what are they? I mean?
The lot of most of the are trapezoid windows, trapezoid where the the
each end is parallel to I don't know, they would be offset like,
so one whatever to the last ones. Okay, whatever, weird, let's
just call a weird tree. Well shaped windows? Okay, odd, better
than we what are you doing that? Seriously? So we're getting a lot
of calls on these, as I was telling you earlier, there's a lot
of those windows down in Colorado springs and in the mountains and stuff. Because
okay, so okay, let's we have options to cover those. There's even
motorized options, roller shades, solar screens, motorized honeycomb and fixed lights right
the window. Yeah, yeah, it's just a fixed window. But you
know, people get blasted from that western sun in there and it heats up
their house in the summer, so they need options. Now, octagons are
very common, right, can you actually you can't get a shade inside an
octagony? Yep? How do you do that? So there's all sorts of
products for that. There's a product called tableau, which is more stationary.
And then then okay, yeah, there's you can get one. Okay,
can you get one that goes up and down? Though? Yeah? You
can. Well, how does it though? Is it on the outside of
the window or no, it's inside and it it collapses coming you have to
watch a video. It's very unique. So it actually goes up and down
inside the frame. Yep. Okay, And you can do that with other
shape windows shut like a shutter you can put in. You can make a
shutter. What about those oval windows, you know, the big egg shaped
the oval ones. Yep, we have look at those. We can make
something that pretty much any window, Okay, you really can't. Shutters absolutely
can do any shape. You can motorize the tilt, so if it's high
up in the air, you can just have a remote look like I'm looking
online, like that is that call it? You call that a trap is
white even though the bottom is flat, right, Okay, Well that one
is uh that has that has a shade in it. Yep. I'm gonna
have to see video on that. That's weird. So anyway, three oh
three, seven to one three talk. If you have any questions about anything
window coverings, you can call or or not. I mean, Brenda's here
just to say hi and let's go to the phone. Okay, let's do
that. Let's talk to Don Don. What's going on with you? Don?
Welcome to the show, marry you, hey man, I'm doing okay
today and I think it's going to be a short week for a lot of
people. What about you, what's going on with you? Man? You
did you have a stolen car? Okay, that's a little better, So
I guess I'll started beginning. My car was stolen on May thirty first,
and I reported it to the Rarea police, which I turned over to the
Gymno, police didn't realize my checkbook was in the car until Monday, the
seventeenth of June and a check hit my account for eight hundred and seventy five
dollars and twenty six cents made out to this guy I don't know having any
idea? Is only okay? Hold on? Is it only one bad check
so far? Yeah, it's only one check. I went in reported it
to the Chase bank that Now, did you support it when it was stolen?
No, I didn't realize that the checkbook was in there. I just
I was just didn't remember it being in there. How much is it for
eight hundred and seventy five dollars and twenty six cents? And who is it
made out to? Do you want me to say that on it on the
radio? Yep? Okay, so is George or Jorge Olive us O l
ib As and he cast it through Wills Fargo, and I think the way
it looks, he cast it through a knap on your phone because there's no
ID or anything on the check because if you go cash it at the bank,
they asked for ID right in on this. What does your bank say
they're going to do about it? The check? What's that? What is
your bank? What does your bank say they're going to do about it?
Well, I've been fighting with them the first when I first reported it on
the on the seventeenth or eighteenth, on the way I had to go into
the banks or yea, yeah, okay, But but what are they saying
about it? Man? Are they saying they're going to help you out?
They said that they had three to five days, and on the fifth day
I had scheduled another appointment to go in and talk to them. And now
they said they have ten days. Well they're ten days are up today.
Who's your bank chase? Okay, So they haven't told you what they're gonna
do. Nope, they have not told me yet what they're gonna do.
Normally they don't charge that you're not responsible for fraud. Yeah, they want
you to know about it, but still that they you know, even though
banks don't tell us this, they want us to believe that now that things
are automated, that they don't have to check signatures, but they do.
They still have us do signature cards at banks. I don't signature check handwriting
isn't even close to my handwriting. And we've all had well, I had
a situation. I don't even know how they got a check of mine where
they my business account was tapped. The bank made it right, of course,
we didn't know about it. I don't know what happens when they if
they say to you, well, it was in your car and your car
was stolen, you know, I don't know are they making any noise about
that. I'm not even sure you have to tell them that. Did you
tell them that the checks, the checkbook was in your car? Yes,
yeah, okay, you might have hung yourself there. I'm not saying you
should ever, I'm not saying you don I'm not saying you should lie to
them, but I'm not sure it was the greatest thing to tell them.
Okay, but it's too late now they know you that. Okay, So
did they make any noise at all that you might be responsible. No,
they haven't said that either, But my feeling is less. They say,
the more I feel like compiny, get nailed for it. That's the way
I'm feeling right now. Yeah, Okay, I don't know. Let's let's
see if we can give this to someone to call over there. Deputy Dollar,
Hey, Kachina is Deputy Dollar around? He is? And so is
Chopper. Are they in the studio? They are? Dollar? What do
you think about this? What do you think the fraud thing is on that?
I know sometimes if you give out a pin number or or somehow,
if you're reckless with a pin number, they nail you on it. I
wonder what they would do about this. Yeah, I mean they're still responsible
to make sure I know signature's match. But I mean, in today's world,
there's millions of checks going through the bank every day. We can try
and see what that's. Okay, let's let's see what they say. We're
going to come back to Martin about lazy Days RV and we'll see what that
issue is. And more. I want to tell you about waterpros dot net,
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seven to one. Help. You'll think you're his only customer when you choose
Frank durand the real estate Man dot com to list your home with Remax Alliance
three oh three nine two zero sixteen twenty two Martino here, listen. There's
ways you can contact me. In fact, I'm on next Door, I'm
on LinkedIn, Instagram, We're on Facebook YouTube. Also, you can text
me through the station at five seven seven thirty nine. You can also text
my private Google number not so private anymore seven four seven nine nine nine fifty
two eighty seven four seven nine nine nine fifty two eighty. You can text
me and I will get it right here in my studio. So according to
what I'm reading about the law, that bank has a responsibility even in an
automated system to check signatures. And banks are skating right now. They're fooling
people into thinking that with an automated system they don't have that responsibility anymore.
But they do. They absolutely have the responsibility to check signatures. Now,
if we don't have any luck with Chase, I suggest you're taking the small
claims court for that amount, and I think he'll win. If you can
show that the check is not even close to your signature, I think you'll
win. Three oh three seven one three Talk is our number, or you
can call three oh three Martino, three oh three six two seven, eight
four sixty six. So, Martin, what's going on with lazy days?
I can say, we don't get many. In fact, I can't think
of any complaints about him. What's going on with him? Okay? So
I got my wife on the line right now, ling Chin. You know
she's pretty successful, you know, person from China, but here now in
America. I also have my lawyer on the line, but he's limited to
what he wants to say. You know, he's just he's just been my
lawyer with the family for years. Yeah, so what's going on? Man,
tell me, tell me what's going on? Sounds serious? Yeah?
We we ended up. You know, my wife, you know, all
she wanted to do is live the American dream. Me. I'm an American
and so you know I'm here, but her, you know, we we
went ahead and you know, we we got a loan from a Navy Credit
union for forty five thousand dollars and then we brought cash. In twenty four
thousand, we were working with Lazy DRV and you know they you know,
we we bought you know, we already paid them off. We bought them.
So five yeah, total sixty nine thousand, four hundred is what we
paid for the two thousand and eight. If hold on, you bought so
so you paid, you paid Holmus sixty nine grand and you bought four hundred
what's that? Sixty nine four hundred? I get it. And you bought
a used one, yes from them with you know litt miles diesel, like
thirty four thousand miles not used too much, okay? And what kind was
it? It's a two thousand and eight at Tesca, a thirty seven footer
like a big charter bus. I know, what you're talking about? Yeah,
okay, and so what about it? So, so you know we
paid for it on paid in full July the eighteenth, Is that right,
honey? Yeah? Yeah, Aba yeah, April April eighteenth. I'm sorry,
Apri eighteenth eighteen. No, No, I want to know the date
of purchase. I don't care when you paid it off. What's the date
of purchase? April eighteenth? Okay, So what's going on? So then
you know they went through the maintenance and then we wanted a washer and dryer
in there, so I paid another three thousand cash and they said it would
take a few days and that didn't happen. We already had plans to build.
I want to take my wife to uh, you paid an extra three
grand? Yeah for a washy get well? When they didn't do it,
did you get your money back? No? They kept possession of it.
And then no, Here's what I'm going to ask martin a very simple question.
Are they a few are they going to eventually do a washer and dryer?
Or are they simply saying you paid three thousand dollars for nothing? I
need to know the obvious. What are they saying about not fulfilling that three
thousand dollars deal for the washing. No, don't know. They are already
they installed it. They installed Well, you said you didn't get it,
okay, So so that has nothing to do with the story. Then tell
tell me what you're calling about. So, so here it is. You
know, it was it was Mother's Day. You know, we had reservations
and we said emails and up in a Yellowstone and we had to cancel that
because they said the RV is not ready. So it was delayed. Was
it delayed in delivery or what? What delayed? What delayed it because the
hydra well they said because they didn't have the parts and the washing and dryer
wasn't ready you know, to be you know, to take it. So
we said, okay, Martin, Martin, you just whispered something hydraulics.
Let me ask you something. You took delivery of the RV on April eighteenth,
twenty twenty four, or is that when you bought it. That's when
we bought it. We haven't took possession of it yet. We haven't bought
Okay, when you bought it on April eighteenth, twenty twenty four, there
were problems they needed to fix before you took delivery. I'm not talking about
the washer dryer. Were there other problems noted? It was no, And
what happened was we did the inspection in the final walkthrough, and their lead
mechanic DJ told us that the leveling hydraulic system, which is a huge package,
is not working. It's not leveling self leveling automatically, and then he
showed me a video of what could happen if it doesn't level. Okay,
let me ask you this. You were buying this as is? Is that
correct? Yes? Yeah? Did you do the final walkthrough before you bought
it or after you bought it as is? Oh? No, they do
it after you know you after you know after and it's ready to go.
They checked it out. Well, your your attorney's on the line and he's
going to tell you. If you buy something as is and then do a
walk through, Oh, I don't understand it. What good is that?
Oh? Well, because the walk through is done at the end before they
let you drive it off the lot. Yeah, but it's done after you
bought it as is. Yeah yep. Well okay, did you at any
time have this checked out before you bought it? Listen, I want you
to know somebody, Martin, I'm trying to find a hook to help you.
I'm not trying to trick you. Here's the deal. I understand an
RV, just like a car, is as is, or I should say
as represented, but you have to prove it was represented in a certain way.
What you're telling me is you bought something as is, then did a
walk through and found a pro problem with the self leveling system. Is that
right? The way they do it at Lazy RV is is they do a
final inspection, but it never passed the lead the main mechanic. Did they
do the final inspection after you bought it or before you bought it? I
don't understand, sir. Okay, here's what I'm going to say. Here's
what I want to know, and I'm going to go on. I'm going
to take a break, and you ask your attorney. You bought that thing
and then they did a final inspection? Or did they do the final inspection
first and then you bought it with a promise. I don't know what you're
telling me, because if you bought it, you bought it, and if
they want to fix it, they can fix it. But I or did
you buy it with a warranty. I need to know what we can do
to go after them. And by the way, Lazy Days is a sponsor,
but I don't care if they're a sponsor. They're good people. They'll
fix something they did something wrong. But if you bought something as is,
I don't know what's going to go on. I think it's unfair if you
never took delivery, and you would think logically they would fix it for you,
especially if they said, hey, you know they have some kind of
certified used or something. But I don't know the conditions with which you bought
it. So hold on. It will come back to you. Ask your
attorney ask them what I'm asking you. Did you buy it as is then
they inspected it? Or did you buy it and then and with promises with
a warranty? Or did they do the inspection before you bought it? And
can you get your money back? These are all important questions. I'm Tom
Martino Moore coming up. Go with a sure thing Denver's Best Roofer Excel roofing
dot com. You don't pay a cent until you're content. Time for an
insurance check up free, no obligation. In comparison, call Compass Insurance paying
too much your coverage at dozens of insurance companies. Find out now three all
three seven seven to one help. You'll think you're his only customer when you
choose Frank durand the real estate man dot com to list your home with Remax
Alliance three oh three nine two zero sixteen twenty two. Hi Tom Martino here
three O three seven one three talk three O three seven one three eight two
five five. So Martin Wilke, Now, uh, we're uh did you
Martin? Did you so? So? Did you talk to your attorney?
I need to know. I need to know the conditions in which you bought
the RV. Did you buy the RV as is I have it exactly?
How it was? So good? Tell me Marty, Marty Jank Dorking Chambers,
York Evans and Associations. I don't care about that long liity of names.
I just want to know what's going on. Okay. So what we
did was we did a walk through through the RV. We looked at a
couple of them and this one was one that we liked. So we did
a walk through and then they found this problem of this problem, this problem,
this problem, and they said, we'll fix these things, but you
got to you know, purchase first before we put time and money into Okay.
And did you get that in writing that they were going to fix those
things, that you noted those things? Yeah, yes we did. We
did a checklist to walk through with them. Okay. And they said,
and they said, it's called in a in a deal like this, it's
called a we O statement. Did they do some kind of we owe statements
saying what they needed to fix? Yeah? See, I just couldn't.
You know, It's not what I do. Tom. You know, I'm
a fair guy. I'm Martin Martin. Let's tuck, Martin. Let's not
go there. I'm not asking you anything except did you get in writing what
they're going to do? Yes? We did? Good, good, good,
good good. Okay. So where do we stand today? What do
you need help with? Okay? So, so the mechanic, one of
the mechanics, Chad and DJ called me yesterday right after I talked to Mark,
you know from your show. Okay, you talked to Mark off the
air. Yeah. Good. Then the Lazy Day Chad and DJ called me
up and said, Martin, oh good, so Mark probably did Mark call
Lazy Days for you? No, not yet well, okay, they just
happened to call you after you talk to Mark, Yeah, to find out
what the status was going on. Yeah, and he told me that,
you know, we got the little bad news. He goes, we have
to order more parts. Okay, might come in July fifteenth, And I
said, well, what what is it? Now? Let me ask you
something, Martin. So Martin, it's so this issue. The main issue
here is you bought the damn thing, you want to use it. It's
not so much they're refusing to fix it, right, Yeah, they just
have possession of and I already made for No. I get what you're saying.
I understand completely. Now how long do they say it's going to be
Well, it started off in April the eighteenth, and now they just called
me and said that July fifteenth they might have the party in. And I
asked them, well, what part is it that you're ordering now in order
to it to be safe in order to drive off the lot, because they
told me, once you drive it off the lot, it has is.
But the mechanic told me I can't let you drive this off the lot because
it's not safe. The hydraulic system is not working. Of uh, you
seriously goes yes, Martin, Martin, let's stay on track. What are
they going to do? Are they They're going to fix it? Now,
here's the deal. Whatever they promised to fix, they need to fix.
But here's something you need to know. And your attorney's still on the line,
right, No, he had to hang up. Okay, Well he's
going to tell you this. Whatever they promised to fix, they need to
fix. But you have to understand you're not buying a new RV. Okay,
so when you drive away, they're kind of right, it's your deal.
Yep. We haven't drove it, we haven't took possession of it.
I get it, Martin, But listen, Martin, I still want you
to hear what I'm saying. While it's there. They don't have to fix
anything they did not promise to fix. I'm not sticking up for them.
I'm telling you how it is. Here's what I think you should do.
I think you should get your money back and move on. That's what I
think you want, Tom Martine, that's all we want. I'm killing you.
I cannot. I don't know why they would not give your money back
and let you move on. I mean, we just want to our money
back so I can pay the Navy Credit Union back the loan that my wife
got and then get my cash back. We don't want it no more to
it's not safe in the mechanic. Well no, now, Martin, Martin,
Martin Martin, Yeah, don't tell me you don't want it back because
it's not safe, because you're going to defeat your own argument. They're fixing
the damn thing now to make it safe. You want it back because it's
taking too long. Yeah, there's a difference, Martin. Well, you
can't say to me, I want my money back because it's not safe and
I'm never going to trust it because you're the one that bought it. Okay,
you bought it. You bought a two thousand and eight RV. They
noted problems. You were there when they noted them. You bought the thing,
and they said they would fix it, and you agreed to that.
Okay. But what you probably did not agree to is wait all summer for
the damn thing exactly, Tom. That's so I'm on your side, but
I'm trying to refine your argument. What the hell are you paying your attorney
for? Let me ask you that, what are you paying them for is
he telling you this stuff? My attorney's not charging me. Okay, so
he's not your attorney. Listen, just hold on a sec bro hold on.
I want to I want to know what Mark said to them, or
if he called them. He has a relationship, he knows somebody there.
If he can't call, we'll get someone else to call. Hold on,
because this is really, this is really something that they should just cut,
bait and run if they can't get the dang thing to you. I think
ninety days has it been, for God's sakes, has it been April,
May, June? Jelan. I mean, come on, we'll we'll see
what we can do with them. Okay, hold on three oh three seven
one three talk three oh three seven one three eight two five five. So
I'm getting a few texts here I want to go over. And it has
to do with the regulations. The Supreme Court ruled that federal agencies can't make
rules. No, they didn't. They did not say that. What they
said is that the federal agencies can have rules. But when it comes to
interpretation of whether the rule is just or fair, or is it making law
or is it overreaching, you have to go to court it's not up to
the agency any longer to decide within itself if their self regulation is sufficient.
You see a lot of times they would make a ruling and then you'd go
before a hearing officer within that organization. They were ruling on themselves as to
whether what they did was just. Courts are saying no, no, no,
no no. They don't have legislative power, they don't have judicial power.
They do have power to enforce and make law and rules based on the
law they do. Don't think they can't make federal rules. They can,
and thank goodness, they can. We can't assume all federal agencies are overreaching
now personally, do you know why I believe this has come to be Now
there's some undercurrent here. Although it was brought by who was it brought by?
It was brought by some organization based on something. It wasn't based on
what I think was the real issue. What do you think the real issue
was? If you had to guess, Come on, deputies, come on,
what do you think? What do you think the real underlying issue was
about the federal agencies overreach. I'm going to talk about it company, Come
on, YouTubers, anybody let me know what you think. Please don't let
me down. You can't be that stupid. We got more coming up.
Go with a sure thing Denver's best roofer Excel Roofing dot com. You don't
pay a cent until you're contenta time for an insurance check up free, no
obligation. In comparison, call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three, seven to seven to one.
Help. You'll think you're his only customer when you choose Frank durand the
real estate Man dot com to list your home with Remax Alliance three oh three
nine two zero sixteen twenty two. Hi Tom Martino here, three oh three
seven one three talk three oh three seven one three eight two five five.
Okay, So all right, Paul has a comment on the Chevron ruling and
that's really it has to do with federal agencies. Go ahead, Okay,
that was Paul. He said he had a comment. Was that him?
All right? Here? I know, so let's talk to Sean. Was
a question about appraisal, and I'm going to talk about the real reason for
this. I'm just going to tell you right now what it is and then
we'll go into details. I believe it was frustration. I know the case
wasn't brought over COVID, but I'll bet you that they sure as hell were
thinking this because during COVID these agencies were crazy, and I mean bat crap
crazy totally. I mean they were yes, mass no mask, this mask,
that mask, and then this that and the other thing, and some
in the New Yorks you can open, you can do this. You got
to show a card. You don't have to show card. They were like
the Gestapo, for God's sakes, and that's not going to happen anymore,
not under this one. Hey, go ahead, Paul, you have a
comment. Yeah, the Chevron case, as I recall, was original,
started from some fishermen. The Agency for your Age she decided they wanted a
push that the fishermen had to pay to have uh inspectors on their boats basically
full time. It was obscurred and uh so that's where it started. But
this has been a long, long, long time coming. I remember a
big yeah, but that's where it started. But that wasn't the most recent
case that brought it to a head. Well, that's that's the one.
The Supreme Court ruled on No, they ruled on that doctrine. They ruled
on that doctrine. But it wasn't Chevron who brought that case about their that
doctrine. No, there were that brought the thing. You mean that that
brought the issoo to the court or right do right ouction is in law.
But the I mean, there were a lot of two A cases involving Chevron,
and I remember a big, big thing some years ago. I know
what they call it. You know, basically it had to do with regulating
water on people's property. Here, if you had a little piss pond,
a little something on your water, a little bit of water, wetlands property,
they wanted to regulate your old land what you could do with it.
So, you know, I don't know what you're trying to get at.
There was a whole host of agency overreach for you many of course, that's
right, that's right. What I was trying to do is and I can't
find it the case that brought that to a head. Chevron didn't go back
and appealed to nineteen eighty four ruling. I mean, somebody brought it to
the head. And I'm trying to figure out what that latest case was.
That's all. That's I don't recall it right offhand what the case was,
but I will, I'll find it. But whatever it was, it had
to do with the Chevron doctrine, exactly what you said, and they struck
it down. And now you can't just make a ruling and then rule on
your own ruling. It goes a little beyond that because people were already able
to suit into court, but the difference element of it is gone. So
courts, even though somebody might have a legitimate argument, the court was forced
they couldn't just do what courts are supposed to do. They were forced to
abide by whatever the agency disment. Yeah, so what they're saying is the
agency can't make its own determinations. Well, it's more than that. You
keep saying it's more than that, and then you repeat exactly what I said.
They're saying the agencies can't make law. Yes, the agencies can't make
l on but the difference between what you and I are talking about is that
it wasn't just a matter of people only being limited to talk to the agency
about their arguments. They could literally sue in court, but the courts had
to abide. But what the agency had ruled exactly That's what I am saying.
They can no longer do that. The purview is now with the courts.
Well, okay, I'm not going to restate this over and over and
over. We're both saying the same thing. The purview is now with the
courts to decide, not for the interagencies to decide. They don't come to
court with evidence. They come to court with an opinion. And the case,
by the way, was something called Lower Bride Enterprises versus something or other's
the Department of Commerce and that was the most recent case that brought that up.
Go with a sure thing Denver's Best roofer Excel Roofing dot com. You
don't pay a cent until you're content. Time for an insurance check up,
free no obligation comparison call Compass Insurance paying too much your coverage at dozens of
insurance companies find out now three oh three seven seven to one help. You'll
think you're his only customer when you choose Frank durand the real estate Man dot
com to list your home with Remax Alliance three oh three nine two zero sixteen
twenty two ripped News. You need that so you don't have run anxious as
fast as we can. Shooter's gonna help come Max is the Troubleshooter Show.
No Tom Martinez, Hi Tom Archino, your troubleshooter three O three seven one
three talk three O three east seven one three eight two five five. Welcome
to the show. We're here to help you solve problems, to answer questions,
take complaints, and make your life just a little easier. Sean has
a question of about land. Go ahead, Sean, what's going on with
you? Hey? Tom? Thanks take my call? Yes, sir,
can you give me a referral? I'm looked for in appraisal on some vacant
land. The land is in Lake County, Colorado, currently owned by family,
and I'm looking to purchase it and wanted to get an appraisal done first.
Just want to demand your recommendation for a contact. Vacant land is a
little different animal than regular land. I'm interested to me then a regular property?
Is it vacant land multi acres or vacant land a lot about ten acres?
Okay? Is it in a subdivision or is it unincorporated or is it
just out where? Tell me about the lands? Actually a mining claim?
It is a patented mining claim. It's it's I guess in a remote area.
It's off of Western Pass. You're it's going to be very difficult to
get someone to do a mining claim. Okay, right now, I'm not
saying it's impossible. I'm going to check with some of our contacts, but
see those see mining claims become almost a shot in the dark, I guess
unless there are comps. Here's what I want to ask you. Why the
appraisal. Is it because you don't want to pay too much? Or they
they're insisting on it? Tell me why? Or are you getting a loan?
Tell me about it? Nope, just looking to establish a fair market
value today, Okay, Okay, Then what you can do is until we
can find someone, you can go to county records or a title company and
just pay it's not much money, and ask the title company for similar mining
claims that have changed hands. Now, okay, help me here, because
I haven't I've never purchased a mining claim. Do they involve a title of
any kind when you buy them? I don't know, I would assume so,
I mean, I'm not purchasing it for the purpose of the claim,
right I'm purchasing it simply for the purpose of the land. But the you
know, well, I understand that, but in order to do it,
you have to convey titles somehow. I don't know how it's done. I
know nothing about mining claims and how title is conveyed. I just don't know.
We can find out, we can ask someone. But I thought,
if you're looking to buy it, are there other mining claims in the area.
There are, yes, Okay, you can find out if they've been
conveyed and for how much and when, and establish some kind of a least
an idea. That's all public record. But if you don't know how to
look for it, maybe a title company could help. Okay, I'm assuming
I could find that on the Lake County Assessor or through the Lake County Assessor.
Well, yeah, usually that. Now again, I'm not I'm professing
my ignorance when it comes to mining claims. If this was a piece of
property, all of that would be apropos I'm not sure. I'm really not.
When you have a mining claim, what do you have? I don't
know. I mean, I don't know if it's federal, I don't know
if it's state. I don't know if it's county, but I'm going to
ask someone and we're going to figure it out. I don't even think our
real estate attorney would know, but you know, Kachina, you can ask
in general if he knows, if he doesn't find but let's maybe we can
ask our listeners. And we have smart listeners, even my YouTube morons might
know, so we can figure it out and say, hey, what do
you do with mining claim? Have you sold one? How is title conveyed?
Because what you want to do is look for comps. You're the best
indication of value. The best always are comps, no matter what. If
you find similar claims in similar areas, you're going to establish a value.
Now you can start on the county level, but call a title company in
that area. Are there any title companies you can think? And then say,
hey, have you ever conveyed title or ownership of mining claims? And
if I wanted to get demographic information just for you know, for how much
they're worth and what they've conveyed for where do I go for that? Title
companies are very helpful and and perhaps we can find out for you too.
You can keep listening and we'll put out the word. Okay, and so
do you question, Yeah, go ahead, go ahead on the you know,
on the assessor's website. Obviously there's an assessed value in a market value.
How accurate do you think that market value would be on someone? Well,
that's a good question. Some assessors they tell you what year it's based
on. They tell you so you can extrapolate from there. What is when
they say market value? Do they say as of a certain date? Yes,
and that was a I don't know the exact date, but it was
twenty twenty three. Okay, what's the market value? They mentioned? Roughly
forty k Okay? Oh, what I want to do? Kashina? I
want to call because he deals with tax, taxes and research. I want
to call one of my contacts in real estate. I'm going to put the
name up here. Okay, I don't know if you have the number,
but I'm going to put it down. I don't want people call him that.
Do you see that name in red eye put down under show notes?
Okay, do you know who that is? He's with and he is in
I believe anyway, we've talked to him before. Let me look for his
number and I'll put it up there. So if you hang on or you
can just listen Sean, We'll try to figure this out for you. Okay,
okay, thanks love for sure. Sure, Christine, what's going on?
Christine? Hi? Tom? How are you good? What's going on
with you? So? I have a twenty sixteen Hundai Santa Fe Sport that
through both Pro Auto Care, our local mechanic as well as through shomp Hyundai
has been tested and determined that it's got excessive oil use going on with the
engine. It's a two thousand and sixteen yes, okay, so keeps going
roughly nine roughly ninety thousand miles. We bought it as a certified pre owned
car, and we're told we'd have the balance of the original Hyundai you know,
ten year, one hundred thousand mile warrant. Yeah, uh huh?
Did you get it now? Yeah? Go ahead, no, go ahead,
I'm listening. So, as it turns out, the car is at
Champ Hyundai right now. It's been torn apart. They took photos and everything,
and the warranty company apparently is not the original corporate warranty. It is
an extended warranty through Hyundai. Is how they're saying that this oil usuedd just
being claimed the problem. Well, hold on, hold on, don't they
have a drive train normally that's that goes ten years. I don't understand what
you're talking about. An extended parent. See. Apparently, because we're a
second owner on this car, you don't get the original Hyundai warranty, although
that's how they sell it to you. They tell you that you have the
balance. You know, you get the remainder of the ten year, one
hundred thousand mile But that's done through a Okay, all right, whatever it
is. It's backed by Hyundai. Right, yes, yes, that shouldn't
matter if it's covered. It's covered, right or isn't it right? Well,
they're saying that it's covered, except for we do not get the option
of a loaner car under the because it's not under the corporate warranty. So
we have the choice of either renting. Well, they would never extend a
loaner to a second owner ever. Right, So we are currently paying about
eighty eight dollars per day for a rental car under our own we've rented it
ourselves while this repair is happening. The problem is they are back ordered on
the replacement re manufactured engines that they are going to be providing with no date
in sight for when you're actually going to get though a brand new you're going
to get a newly manufactured, re manufactured engine. It's a re manufactured engine.
What we're supposed to be getting And what's out of pocket on that?
If there is any I think there's no out of pocket on that, except
we did have to pay the initial six hundred dollars costs for testing the engine
to determine it. You know what will That really sucks that they're backwatered.
It really does. And they're not the only ones. It's happening all over
the country, and your consequential losses are never going to be covered under warranty.
And I don't know what to tell you because you're not the only one.
This is a this is an impossible problem to solve because it's never happened
before. There's not been class action suits. There's not because there's not enough
people in any one class. It's just the weirdest thing. People are without
their cars for all kinds of reasons, and they're renting cars or they're borrowing
cars, but you can't hold if you're going to try. Let's just put
it this way. I think it'll be a cold day in hell to try
to hold Hyundai responsible for your replacement vehicle. Right right, They will reimburse
the cost up to forty dollars a day. That's oh really, I am
shocked. I'm actually shocked at that. But they won't give us that reimbursement
and tell the repair is completed. Goy, how long do they say it's
gonna be? This is terrible. They don't know, they don't know.
There's no date as to when these engines will be available. The other thing
that is there's no date. Yeah, hotly, that's what they're telling us.
We've been in touch with both Hyundai Corporate as well as Chomp Hyundai here
to you know that's working on the repair. So I'm wondering, though at
this point, since we're kind of just bleeding money at this point, do
you think it would be worth just to telling them just put the car back
together again and we'll just drive it and put oil in it when when it
needs oil and then a hell no, you're gonna get oh wait wait,
wait, you mean you mean drive it until the engine comes in. They
won't do that because they said that now that a warranty claims in place,
you're not allowed to put any additional miles on the car, so they won't.
I would never. I would never let them put it back together and
forego an engine. Do you understand when you get that re manufactured engine,
the value of that car is incredible? Okay? So I mean waiting even
though I mean, I can't tell you it is. I can't tell you
that. Only you know that. I mean, obviously, if a replacement
vehicle is necessary and it's costing you a crapload of money, I can't tell
you that. But if it was me, I'm looking at a twenty sixteen,
almost a ten year old car, and I'm going to get a brand
new engine. I mean, when let me ask you something so oh,
Mark is called in Mark is to somewhat of a Hyundai expert. He's owned
so many of them. Mark, what do you have to say about it?
She wanted ninety thousand miles on it, She's gonna get a brand new
engine, and they're paying forty four bucks a day for a rental. I'm
crying in my beer here. Come on, No, I know exactly what
you're saying, and she'll have like a new car for goodness, sakes.
I know, why are you paying eighty eight bucks for rental I'll tell you
that's a that's a good point. Why are you paying forty eighty eight bucks?
Because, as you know, Tom, the loss of use issue with
rental cars that if you don't take their insurance then you can be liable for
the loss of use of that rental car issue. That's no, no,
no, no, no, Christine, you are nuts. If you're taking
their insurance. Your insurance usually covers loss of use. I think we've checked
and they don't. But I can double check again. And Christine, who's
your insurance carrier? See, this is a whole different ballgame. Now,
this has nothing to do with anyone. You're buying forty dollars worth of insurance
for God's sakes, I mean, come on, I mean, Christine,
let's use common sense here. Who's your insurance carrier? Geiko and what do
Okay, you need to call Compass and get an insurance. I'm serious,
you need to call Compass at least to get a check up to see what
the hell's going on. I mean, if they tell you. And by
the way, loss of use. Okay, I get what you're saying that
your insurance company will pay for damages but not for loss of use. And
you're telling me you had to take out there. What is their insurance costing
you at the rental agency. I think it's about what you were saying.
I think it's about like thirty to forty bucks six for the insurance. It
is the worst insurance. Well, that's the worst coverage you could ever You
could literally really go out and buy your own insurance and just enhance your own
insurance cheaper. I don't understand why you're making that choice. For God's sakes,
I mean, this is absolute. Do you understand what how much that
that insurance is costing? I mean no, I think Mark's right. They
are doing They are doing so much for you. And if you're calling because
they're not paying, you're paying fourteen thousand dollars fourteen thousand, six hundred dollars
annualized for that insurance. I'm sorry, no, no, no, you
need you need to enhance that. I doubt I doubt that they don't pay.
Did did they tell you they will not extend to rental cars and loss
of use? I think I have asked before about the cover of a rental
car. Yes, and for you know, the liability and for the collision
and all that, but not the loss of use peace. Now it's possible.
That's pains recently. I want to I want to get I want to
get comp Us Insurance on too. We owe it to you to answer a
question mark. I agree with you. You know, hold on if you
want to hear about the insurance. We'll do that. Coming right up.
I didn't do the fifteen yet, did I? Shannon? Okay, I
got to take this break more. Coming right up, Go with a sure
thing Denver's best roofer Excel roofing dot com. You don't pay a cent until
you're content. Time for an insurance check up free, no obligation. In
comparison, call Compass Insurance paying too much your coverage at dozens of insurance companies
find out now three o three seven to seven to one help. You'll think
you're his only customer when you choose Frank durand the real estate Man dot com
to list your home with Remax Alliance three oh three nine two zero sixteen twenty
two. Man, We've had a lot of diverse problems today, like mining
claims. By the way, I did I did do some research, ed
Tomlinson's on he is, he's a Remax real estate broker. He knows a
lot about different things. I wondered, ED, if you ever came across
mining claims in your time doing tax research. Uh, I'm pretty well familiar
with some of the mining mining claims. What is the actual question? Okay,
well the actual question is? The actual question is this if we can
figure out how title is conveyed? And I found out that it's nothing more
than a quit claim usually unless there's a loan involved. Most banks won't loan
on mining claims, by the way, but if somehow you have a loan,
a quit claim will not get you out of the loan. It just
transfers the property. But in any case, Ed, here's what he wants
to know, basically, comps. How does he find comps if he's Sean,
where is this mining claim? Sean? What county near Leadville? So
if you needed to find comps for that, Ed, because he can't find
an appraiser to do it right, right, you would go back to them,
to the assessor assessor's office and ask for them. Now, that'll take
them a couple of days because they're not easy to find. Oh, they're
not something that is typical. But they'll actually research that for you. Sure,
I have to. Also the lull is that they they are required to
help you. Okay. Now, when they research it, what's to prevent
them from simply using the tax certificate or the appraise, the the the assessment
card that has a market value on it? Is that dependable? No?
Only only only sales are dependable. Okay. So when the assessor puts a
market value on there, what are they basing it on? Ooh, probably
a computer? You mean, like, do you think it has anything to
do with recent sales? Probably not. I've never heard of a tax assessment
and I've never heard of a tax assessment having a market value on there.
Do all the tax assessments have market values written? Yes, but it's usually
extra low and the taxes are only about fifteen or twenty dollars just to handle
paperwork. Okay, So in the eyes of the assessor, it doesn't have
any value. So, but they still have some process. So what you
should do, probably Sean, is what he just said. You go to
the assessor's office and ask them for transfers that have taken place in the last
two or three years. Two years okay, and then you'll get it an
idea. You can average that out. Thank you, Ed Tomlinson. We
really appreciate We really appreciate it. Your your your time. Thank you.
By the way, let's talk to Jeremy over at Compass. Hey, Jeremy,
Hey, Tom, So, Christine is renting a car. She has
Geico insurance. She doesn't believe that her coverage extends to a rental car for
the purposes of loss of use. What that means is, Jeremy, it
might be a little ding in the door, but if it takes them a
week to fix or two or three, you can be popped with loss of
use. What happens in that case? Yeah, No, that she's correct.
Insurance policies are not going to cover the loss of use. And even
even my insurance, even upgraded insurance. You're telling me that when I rent
a car, even though I'm fixing the damage, they can come after me
for loss of use. Correct. Yeah, okay, as long as you
have physical damage coverage, they'll fix whatever the damage is, but they're not
going to pay. They'll argue for you that you know, they have to
prove that, you know they need that they're actually losing the money. But
and Brian and I have actually debated this before. In my opinion, those
contracts are not written for our benefit. So I you could argue that you're
not actually losing money. I don't trust that argument, and so in the
past I would just kind of casually tell people, hey, this is something
to kind of be aware of in the last few years with all the supply
chain issues and just all the issues that we're seeing and how long things can
take. It's you know, depending on obviously the cost of that insurance through
them. It is something to consider because you could get stuck with something.
I had someone look at this the other day. They were renting a car,
and we actually went through the contract and that contract actually limited the loss
of use they can collect up to thirty days, so you know, obviously
they can all vary by this one at least was limiting, but even thirty
days, I mean, that's a lot of money if they're charging you for
that because they can't rent it out, or they're saying they can't rent it
out. Jeremy, when I go and rent a car, I usually buy
a limited amount of insurance from the carrier, even though you guys provide me
with great insurance, and part of the reason was loss of use. But
I swear to you I don't recall paying any more than maybe fourteen bucks a
day. Now. I don't know if that's changed. She said she's paying
forty dollars a day. That seems like sessive. I have heard from the
last few people I've talked to closer to that thirty thirty five range is holy
crap. One person was telling me the insurance not yeah. I don't know
how accurate this was, was more than the rental car, which I had
a hard time believing. But I think part of that is the supply chain
issues and people being a little bit more aware of it. They're seeing a
bit more of an interest in it, and that probably is somewhat affecting the
price of that Holy crap. So she does have an issue now. Of
course, the other issue is this, even if she is paying a lot
of money for that coverage, ken they I mean, and this is not
for you, Jeremy, but I really appreciate you being on the the Insurance
Health Center dot com and that's where you call for insurance checkups three h three
nine ninety six nine thou But the real question here is can she hold Yundai
responsible? I'd say, in my opinion, never in a million years,
because loss of use is a total different ballgame. They're saying that loss of
use is a result of an accident and to get that coverage for what could
happen. There's no way that Hyundai is going to be responsible for that.
Now, can you rent it without that? Sure? You can just let
your insurance cover it and hope they're not successful in a loss of use case.
You know, all I can say is that's really a consequential loss warranty
specifically disclaim those. But I was unsuccessful, Christine in finding you a better
solution because I thought Compass would say that was outrageous and they're not saying that.
So God, it's it's an understand where I'm at. Oh, I
understand and completely where I mean. I was totally outdated on that. I
mean, yeah, so when you go to rent to when you go to
rent a car, I wish they would have just loss of use coverage that
you can take out with the with the rental agency, so the rest of
your own insurance covers it. You know what I'm saying. I don't know
too, Tom Wow, they don't do it, but I wish. I
wish they did too, because that's exactly what I would do, but they
don't offer that. So have you ever have you ever looked into these other
places rent a heap, things like that. I think they're called something like
that. I don't know, I hate I have not. I guess that's
another option. Try to find a less expensive rental car, that's another option.
Yeah, I don't know. Man, you know, I just don't
recall paying that much, but I might. I might have no one,
no, not. Actually it was a while, so it's possible. Though
you bring you bring up a really good issue, and I'd like to know
what other people are facing with that. But there's nothing we can do.
And really, I'm not telling you not to go after Hyundai, but I
they're paying forty bucks a day plus they're paying. You're gonna have a nice
car when you're done. I mean, really, it's gonna be worth something.
In fact, what I would do if IRAU is once they get that
engine, well, I would do one of two things. Either drive the
wheels off it or sell it immediately with a new engine. What are you
kidding? That'll have a great market value. Yeah, I was thinking exactly
that. Tom. The only thing that's the big hitch and the whole thing.
I reirdly wouldn't even mind paying the cost per day. The problem is
it's just there's no end there's no end date. They haven't given me any
end date as to when this engine will be available. What if it's four
months from now? You know, I know that. No, No,
I understand though, but that is something happening to everyone. Look at.
I don't know what to tell you. Look at. I had a little
scratch I was having done and they said, well we would replace this piece
and I said okay, and they said it's going to be four months And
I said what so what I did? Because it wasn't critical us, I
said, well, guess what here, I'll pay for the part, call
me when it's in. Then I went in and had it changed out.
I mean, I would never leave a car. I mean, I don't
know what to do if a car's not drivable and they tell you it's going
to be and some people are telling me it can be four to six months.
I got to take this break. We got more coming right up.
I'm sorry about that. Christine, go with a sure thing Denver's best roofer
Excel Roofing dot com. You don't pay a cent until you're content. Time
for an insurance checkup free, no obligation. In comparison, call Compass Insurance
paying too much your coverage at dozens of insurance companies find out now three oh
three, seven to seven to one. Help. You'll think you're his only
customer when you choose for durand the real estate Man dot com to list your
home with Remax Alliance three oh three nine two zero sixteen twenty two. Hi
Tom Martino, your troubleshooter three all three seven one three talk seven one three
eight two five five. Don't forget I have Denver Shades. I got Denver.
Uh. I meant to say a maid in the shade with me?
Brendan Killian their website Denver Shades dot co for window covering sad. Let's go
to uh Mark. Hey, Mark, Hey, we were talking about loss
of use. I hope she's listening because this uh slipped my mind. And
again these guys are calling me Biden, but it did slip my mind.
Tell them that you thank you, mar Mark, Mark? What do you
got to say? Hey? Listen, man, it's pretty straightforward. So
the venture X by Capital one will cover almost all damage staffed up to like
seventy or eighty thousand dollars, and they'll losso cover loss of use and there's
no extra cost. You just got to make sure you use that credit card
to pay and book directly with whomever. You can't book it through a third
party. And then the the Amex Platinum covers loss of use and that stuff
as well. So a lot of credit cards what she's buying insurance for,
but for forty four bucks a day or whatever she's spending, she's buying a
full coverage package. That's just not for loss of use. I don't care
what she says. So Mark, you're saying you have you used the credit
card, it will handle that. Yeah. And there's other ones too,
like you have one, what's the green one you use for business? The
cap one? Yeah, yeah, yeah, it's it's this far card handles
quite a bit too. Man. I'm embarrassed to tell this story, but
we were in Texas and we stayd a hotel. We flew in and we
stayed a hotel that was actually on airport ground, so we had to go
through this gate every day. And I backed up. I backed up,
and I scraped the live in hell at a rental car on this cement thing.
Capital One stepped in. They paid. Thank god, I put it
on that card. I didn't even realize I did, but I wow.
But they paid about five grand in damage and I had no out of pocket,
nothing hit. My insurance just covered everything. Really good coverage. Man,
You know what, I really do have to take advantage of that.
That's that's really a good reminder. Okay, have that same card, use
that green one. But that's hey real quick. We're in California. Gas
is absolutely crazy. It won up a dollar plus from Oregon and I should
have gased stuff there, but we ran out of gas stations we could fit
in. But I will say this, Rold Gavin Newso, no joke.
These roads here just absolutely gorgeous. No pot potholes the minute you leave,
the minute you get out of Colorado, there's no holes. And the rest
of the damn country. I have no idea. What's up plus butt,
but my guess he doesn't fix anything. Yeah, no, No, California's
infrastructure is pretty damn good. That's why you can get all that housing underneath
the bridges and stuff yeah, yeah, right later, all right, we'll
see you, uh three o three and remembers remember we we beat we beat
Medicare. Anyway, I don't know that anyway. That's just my that's my
quote anyway. More coming right up, go with a sure thing Denver's best
roofer Excel Roofing dot com. You don't pay a cent until you're content.
Time for an insurance checkup free, no obligation. In comparison, call Compass
Insurance paying too much your coverage at dozens of insurance companies find out now three
o three seven to seven to one help. You'll think you're his only customer
when you choose Frank durand the real estate Man dot com to list your home
with Remax Alliance three all three nine two zero sixteen twenty two. So when
is someone going to come out with the Biden shuffle for a dance? I'd
like to see it. It would make a good dance, the Biden shuffle,
Huh, I wonder, saying like maybe we can do that on TikTok.
Anyway, Mark, you called in about this guy. We called him
on the air and he claimed he was a victim. He said one of
his employees stole his truck in his contracts and went out and took money.
You were one of the victims, right, So what's what's going on with
that? Did you ever call police about that? And did he ever call
police? Because he's he claims this truck was stolen. Well, I think
he claims his truck was stolen after the fact, after all of this had
happened. This is a horrizle. Well he's yeah, because here's what he
said. He was out of town and didn't know it. Horizon Roofing and
Concrete Services Joe Perkowitz says, I didn't do it. He said, Mark
never even met me before, and right, he sent yes, and he
paid my employees eighteen grand up front. Who did you make that check out
to? I know it was real cash. It was cold hard. I'll
wait a minute, Mark, now, now we have to put the dunce
cap on you for a second. You you literally got eighteen thousand dollars in
green bags, yes, and paid. Did you think it was strange that
he wanted eighteen thousand dollars in cash? Well, he didn't ask for eighteen
upfront. He asked for five upfront. So I gave the up hold on
okay, and then what well, then he did the work with excavating the
backyard and removing all of the debris and all of it. Then one set
up. Well, then he came back with some cement forms and cement form
clamps that is, and asked for five thousand more so that he could get
this cement ordered. Okay, and gave a great excuse for it. I
mean I bought it, okay, so you paid I ree, excuse me
five plus five that's ten. Then what right? Well, then he came
then nothing, but he came back and says, Mark, I just have
to have a little bit more to get this started, and you know I
needed half up front, so I would like to have five let me see
five eight thousand more to get this now. But here's what I'm asking you.
Did you think it was strange he wanted it in all cash. We
negotiated up front the CRISI of the entire project at a cash greenback price.
You walked into this, Mark, Man, Mark, you walked into this
bro you were begging to get. I'm not saying you deserve it, by
the way, I'm not saying you deserve it, but you walked into it.
I don't think there's anything you can do against this guy. You never
dealt with, Joe. I'm telling you, I don't I don't think you
You paid cash to a guy and then that guy ripped you off. I
don't know what we do about it. Go with a sure thing Denver's best
roofer Excel Roofing dot com. You don't pay a cent until you're content.
Time for an insurance checkup free, no obligation comparison call Compass Insurance paying too
much your coverage at dozens of insurance companies find out now three O three seven
to seven to one help. You'll think you're his only customer when you choose
Frank durand the real estate Man dot com to list your home with Remax Alliance
three three nine two zero sixteen twenty two Yeah, rid news need so you
don't have come running just as fast as we can shoot. That's gonna help
coming. Man is the Troubleshooter show Now Tom Martino, Hi, Tom Martino,
you're a troubleshooter three all three seven one three talk seven one three eight
two five five. We're here to help you solve problems. Answer question taking
place. Listen. I gotta go to I have to go to Beth who's
been waiting a long time and has an issue. I saw it there.
We also have made in the Shade in here, which is uh Denver Shades
dot Co seven two zero four five eight sixty five sixty six. And we've
been talking about a bit about some window coverings. Somebody wanted to know in
a text Brendan made in the Shade do you guys do any window tinting at
all? We do? Oh yeah, we didn't for a long time,
but we now partnered with someone who who has been doing it for a long
time. So yes, does it help? Oh yeah, yeah, I
mean it's not like a window covering is no, of course, definitely not
like that. But some of the blasting glare, especially in the Western when
you're fading furniture and help on that too. Now you're saying you're doing a
lot of outdoor stuff right now. Yeah, a lot of outdoor roller shades
and pat and stuff, patios, outdoor kitchens. Yeah. So to do
the outside you have to have a roof structure right to put it on the
front, on the on the like a lot of pergolas and that sort of
thing, or roof structure. Can you put it for a feeling or if
you can do an awning, a retractable an if you don't have that,
Yeah, and they can get very wide, like almost thirty feet, so
you do. Yep, that's that's considered a window covering. Yeah, yeah,
we do outdoor. Not all the dealers do, but we do.
We do a lot of them. Actually, all right, cool, anyway,
let's go Beth. What's happening Beth? Hi, Hi, Beth.
We've been having Hi. How are you? I'm doing good? What's going
on with you? We and I say we. Some parents have been having
some trouble getting financial information from a booster club operating at a high school and
until recently, tax returns hadn't been filed, and they finally filed for two
years, but it's still Can you tell me the purpose of the booster club?
Well, that's a good question. I have belongs to it? Who
belongs to it? Beth? Let's start there. Yeah, there's a board
of directors. They have listed that it's a non non voting members but who
belonged who belonged to I mean, like, just tell me the membership?
What is it for? It's for the parents that thought to support the baseball
team and what is it? What does the booster club do? They it's
for supporting the baseball team? Right, But do the parents belong or the
players belong? Who belongs to it? Yes? My understanding is that the
parents belong. But there's no bylaws that we can find. Well, how
do you join? Okay? Tell me? How do you join? And
why do you care? Here's what I mean to This is what I'm asking.
Why do you care about financials? Do you pay something? Do you
pay monthly? Do you pay an initiation fee? If I go to that
school and I start my kid in that school? How do I join the
booster club? And that's the thing is that they do fundraisers and the coach's
email the play baseball players two for fundraising. However, there aren't any bylaws.
There's only a board of directors. They're as far as members from what
I can tell, there's there are no members that can vote. There isn't
is it okay? The entity itself? Is it a five? Oh one
C three? Yes? Okay? Now they have to file every year?
Have they done that? No? Why I don't think they were forced to
file? Well? Okay, so they do no filing whatsoever. They recently
filed a ten N for two years for twenty three and twenty two. They've
been operating since twenty nineteen. Okay, they filed ten ninety n's correct?
And when did the nine ninety end right? As a Nancy got it correct?
Okay? And that is a return right and that's okay. So the
postcard and did you look at the filing now? The nine N is not
available. It's an electronic postcard. Fu were you able to get at least
what they put on there? No, it's for small tax examps. I'm
looking it up organizations and okay, so you have no idea where the money
goes or what they use it for. Do you think now when you say
a board of directors, how many directors five? Do you think their self
in their their self enriching? I mean, what do you think's going on?
I do? Really? Yes? Okay, And and tell me when
you ask the board of directors for information, what do they say that up
until last night, they said that they would get it to the parents that
were currently that currently had baseball players at the school. So there's a separate
communication between Okay. So that's what I want to ask, do you have
a player at the school. He graduated in twenty twenty four, so he
graduated in me. Okay, and you were trying while he was a student
and a baseball player to find out what's going on with this booster club?
Correct? Did the booster club ever buy anything for the team? Did they
ever put on any events other than fundraisers? It's not clear because we asked
for financial information and we hadn't been provided any information about what was When you
say it's not clear, what I mean is when a booster club does something,
you usually know they do something. They buy this, or they buy
that, or they sponsor this or they sponsor that. I'm only aware of
fundraisers. So other than fundraisers, what do they do with the funds?
It's not clear? And okay, are these parents that are on the board
of directors this five member board? Are they parents? Most of them are?
The treasurer is apparent from someone that graduated two years ago. Well,
what are the Okay, how much are they raising? Do you have any
idea about that? I didn't until last night. They provided two spreadsheets that
showed seventy five thousand dollars per year. I don't have the breakdowns in front
of me about well taken in. So they are coming through with information last
night, yes, but it is not clear. It just says Venmo transaction,
so it's not clear what's going to specific places. But it does note
that they're also do you not want to mention the high school or anything?
I mean, have you gone to the high school people and say, hey,
you know they're operating as part of the you know, this team or
this school in the name of the school, do you care? Have you
talked to anyone at the school. I've talked to the principal, the superintendent,
and what do they do? What do they say? They have said,
up until recently, have said thank you for your concerns, thank you
for passing this long. A couple of weeks ago I got an email that
they can't discuss specifics. And then most recently they're trying to say that there's
a separation between the booster club and the school. Well, there is a
separation, but the so this booster club seems to be a license to just
collect money, but no one no accountability as to where they spend it.
Correct, so no one actually joined? How do they elect the five member
board of directors. I've only seen one time where they actually put that there
was a position open. What I've seen is that people suddenly become vice president
or do they have meetings, not that I'm aware of. I've asked for
meeting schedules, they haven't been provided. I've asked for financial information and until
last night only the first time I've received anything. I've asked for clarification from
the school because I've seen where the coach has used Google classroom to ask players
for fundraising information and email. Okay, I hear a lot about fundraising.
Do you ever hear about events they have to pay? I mean where they
spend money? I hear about them raising money. Can you think of anything
they do? I mean, did the Do they help the baseball team with
the uniforms? Do they help the baseball team with supplies? With travel?
What I paid the Booster club for travel? I have heard that they pay
for dinners and I believe snacks. I've heard you simply you simply want an
accounting? Are you the only one? No? How many parents would you
say? Literally? How many? Not say many? But how many parents
do you think care about this? I would say, can? I would
also say that parents aren't aware what brought you tell me why this came up
to begin with your suspicions, Well, they're One of the suspicions. Is
there is a meet the players event that our players show up for. Yes,
that it's actually the registration is to a different five oh one C three,
And so my question is where the community is paying a different five oh
one C three. Our players are showing up to earn money, I guess
for this five oh one C three. Where is the money coming back?
Is there any benefit because my my son and players are in my opinion,
being used to earn money for different five oh one C three. Well,
how many different ones three that I'm aware of? Are they all part of
the same five member board of directors? No, they're different five oh one
C three. So there's a community five two community five on one C threes,
a school five on one C three. The softball team had been benefiting
from fundraisers from the baseball five oh one C three, and they in February
created their own five oh one C three. So we've got about four five
oh one. So it's not just one that you're worried about or you're concerned
about. There are a number of them. There are a number that are
working in the same circle. My concern is that as parents, our players
are, in my opinion, being used to earn many to these five O
one C three's without any information coming back as to what's being earned, how
it's distributed. Right there, don't I don't blame you. I don't blame
you. I mean these organizations should be totally transparent. Do you have Do
you have the tax ID numbers for these five oh one three C threes?
Yes, you do for each one. I want you to email me the
name, the complete name, and the taxpayer ID number for each one.
Okay, Okay, I mean I really do. I'm going to look into
them. Okay, I agree. I mean it's because I I don't okay,
I mean, I don't know what's going on. But you know,
you bring up a good point. How many times do we actually check?
I mean a lot of people raise money. We had one time a woman
who had this entire big organization for I forget what it was soccer or something.
She was raising money hand over fist and not giving any of it over.
It was her own little cash cow. Now I'll bet you this goes
on all the place. I mean, who actually checks into these booster clubs
and fundraisers? Who does? No one does? No one does. So
I want you to send me your contact info along with the school's name and
all that. I won't put it on the air yet. And I want
the names of the organizations along with their taxpayer IDs or their tax IDs whatever
EI ns, whatever you call them, their their identification numbers. We got
more coming up on the Troubleshooter Show. Go with a sure thing Denver's Best
Roofer Excel Roofing dot com. You don't pay a cent until you're content.
Time for an insurance checkup free, no obligation. In comparison, call Compass
Insurance paying too much your coverage at dozens of insurance companies find out now three
O three seven to seven to one help. You'll think you're his only customer
when you choose Frank durand the real estate Man dot com to list your home
with Remax Alliance three oh three nine two zero sixteen twenty two. Hi Tom
Martino, your troubleshooter three O three seven one three talk seven one three eight
two five five Ray, what's happening with you? What's going on? Ray?
Yeah, Tom, I'm looking for a law for termination. Lawyer my
fine one. But they didn't know what they was doing. Okay, tell
me about it. First, tell me about your situation. I working for
this truck in outfit out of South Dakota, North Dakota, and we got
cameras in the truck. So they were saying somebody put a bag over the
camera in the truck and they asked the other guy to drive p ind did
he do it? And asked me, did I do it? I told
him no? He said no, dub well, super Cloud, I said,
I think you done it and terminated me by phone. Don't let it
know nothing, he said, don't come down here. The morning we you
terminated. How long were you there? Ray? Three years? Made nine
hundred loads in uh covid uh that pandemic. I made nine hundred loads from
Dimmer to law platform. So you worked there for three years and then and
then you were fired this fire terminated. Just called me on the phone till
I was terminated. You're fired by phone, okay. And then here's what
I want you to know. Ray. And the only reason I'm saying this
is to help you. I promise you Now you said it had to do
with covering up the camera, getting a cameras in the diesel trucks. Why
do they have cameras in the diesel trucks. That's a new law for a
motor carrier, federal motor carrier. At the hell cameras in the court truck,
one in each corner, one in the middle to watch the driver TC
blinkers I three times and they say you were asleep. Okay, now your
camera was covered up. Yeah, they said, what's coming up with a
bank? Which one all of them? The one in the center. Okay.
And and you have a code driver that you partner with. Yes,
he does P and D doing a day and I'm lying home at night.
Okay do you do you do you drive together side by side or do this
one pick up the truck the other one get out? You know? One
pick truck he drive in a day and I pick it up at night and
drive delivery and talent. Okay, I gotcha, Now I got the picture.
Now here's the here's the bad news. Okay, Ray, whether that
camera was covered up or not. Unless you're represented by some kind of union
or something, they can call you and fire you. MM hmm, they
don't have to have a reason. Okay, let let me let me put
it. I want to give you an analogy here. Years ago, people
used to call with all kinds of trouble with landlords, and I would say
to them, it really sucks. Tenants have no rights, basically none.
You know, landlords pretty much can do whatever they want. And then that
changed big time. I mean it changed big time, where now tenants almost
have more rights than landlords as far as renewing leases and all kinds of stuff.
However, now I'm going to tell you with employment law has not caught
up. All of the rights are with employers when it comes to hiring and
firing. There's just very few rules they have to follow. Now, a
lot of employers think they have to follow way more rules than they really have
to follow. They document everything, and they think they're going to be sued
for everything. But I want to know this. Are they trying to stand
in your way for unemployment? No? I never got unemployment. I just
been sitting torment for the last Well how long ago were you fired? I
was fired July twenty first, two thousand and two, two thousand and one
and twenty two. Why are you calling now. I got a lot of
things going on in my life. I just said, I just wanted to
get away because there's under me. I don't think there's anything you can do
about it now at all. I mean you're talking about here, I have
a hear yo, huh, Yeah, I have a three year one.
I have a three year window, A three year window for one good file
a laws Who's who told you that? That's a statue for what? For
filing the lawsuit for what? It depends on what you're filing it for?
Wealth determination? Okay, okay, what is wrongfulating? Here's what I want
to know. I'm trying to find I'm trying to find something. Who told
you? Who told you that you had you were wrongfully terminated? Did anyone
tell you that? Did you talk to an attorney? Yeah? It's two
it's two years and it'd be two years if okay, Okay, Now,
who told you? Though? Here's what I want to know? Yeah,
who told you it was wrongful termination? He has no proof. He just
said I've done it. He just said I think you've done it. Now,
Okay, what if he says this, I made a mistake, you
didn't do it. We don't want you working here anyway? Yeah, what
would you do? Then? No, I'm asking because I really mean that
they don't have to have a reason to terminate you unless you have some kind
of contract. Do you have an employment contract? No, I'm not with
a union. Know did you have it? And you didn't have a personal
employment contract? When you talked to an attorney, did any attorney tell you
that you had a wrongful termination case? That's what the handle. This is
her job, her law firm handle. It's called livelihood law firm. They
handle wrong for termination. Okay, And why didn't you hire them? I'm
just curious. She was somebody that was the statue of limitation was on.
The deadline was over with, and that's what discrimination. The wrong for termination
is two to three years. And I asked them on this law met fill
out. Do you have any upcoming deadlines? And I told them I need
to fid a letter up to the company, intend to sue before July to
twenty A second of twenty twenty four. Let me tell you the only let
me tell you the only conditions that you can bring for wrongful termination? Okay,
okay. One is discrimination for race, gender, religion, or disability.
Okay, if they fired you for any of those reasons and you have
to prove it, that would be wrongful termination. Another one would be what's
called retaliation. That's if you reported something that was illegal or unsafe. It's
a whistleblower protection. The other one would be if they violated your legal rights,
meaning they made you work too long, or they violated your actual employment
rights. The other one would be if they breached an employment contract. In
other words, there's if you had a contract and they breached it. But
other than that, there is very little you can do for being terminated.
I know what you're thinking. He lied about you covering up the camera.
He suspected you covering up the camera, so he fired you. They're allowed
to do that. I know it doesn't sound fair, but they're allowed to
do that. Oh, that's like a Royal police chief to fire Vanessa's that's
what she follow a lawsuit against the Royal Police for wrong determination. Okay,
do you have money to pay an attorney? Yeah? I got about seventy
five grand. You're crazy if you blow it. What do you hope to
deter if you if you spend that, because it's going to cost every bit
of that to go to court. So if you spend your seventy five grand,
what do you hope to get my back being about two hunder grand?
Okay, So have you talked to an attorney yet that will take the case.
I have one with. She sat there and looked over and then she
said, your time are your time head expired? Have you worked? Have
you be? That's because okay, tell me this these are the Was it
discrimination because that that's gone? Was it retaliation? Was it violation of legal
rights or breach of employment contract? Which one was it? Which one are
you? Which one are you grabbing onto? What's that? VALI? Retaliation?
And what was it retailed? What did you report about them that they're
retaliating against. I said, I wouldn't go to get a hans Met endorsement.
And when they bought the company, they said you could keep your job
and would and did not have to have a hans Met endorsement. And later
on they said, and that's that they're allowed to fire you. That that's
not retaliation. Retaliation. Is they're getting back after you for you reporting something.
Listen, I'm you didn't call for me to give you a bad time,
But Ray, I am really trying to help you here. You you
don't sound like you have much of a case. Now you can go talk
to all the attorneys you want. But I'm afraid you're going to blow a
lot of money. Now. Now, tell me about this back pay when
you left there, they owed you two hundred grand. No, I'm just
asking from the back pay to the uh what do you call it? Are
you talking about the pay you would have been paid by not working because you
weren't working? Okay? You're talking about lost wages? Okay, But but
here's the deal, Ray, have you gotten a job? Have you gotten
a job since then? No? Why I've got my own all? Well,
I don't. I don't have to work. Okay, Then enjoy your
oil well and your money and forget about it. Because, Bro, you're
supposed to go. You're supposed to mitigate your damages. You. The reason
you can't find an attorney is because no one will take it. Ray,
I'm just being honest with you. You don't have a wrongful termination claim as
far as I can tell, And I'm not giving you a legal advice.
I'm just saying, man, like you have an oil well, so so
are you independently wealthy Ray, I gotta know then you should enjoy life.
We'll see you. We got more coming up. Go with a sure thing
Denver's best roofer Excel Roofing dot com. You don't pay a cent until you're
content. Time for an insurance checkup free, no obligation. In comparison,
call Compass Insurance paying too much your coverage at dozens of insurance companies find out
now three all three seven seven to one help. You'll think you're his only
customer when you choose Frank durand the real estate Man dot com to list your
home with Remax Alliance three all three nine two zero sixteen twenty two. Tom
Martinez here, three oh three seven one three talk three oh three seven one
three two five five Stephanie, what's going on with you? Stephanie? Okay,
I'm back. This is I'm not sure if you remember me from Friday?
How long ago to call Stephanie? I called on Friday. Oh okay,
then we'll we'll find that easily. Go on. What's going on?
So basically, I'm having a whole issue with the management company that I'm renting
from. It started like from the beginning, they were very dishonest with me
when I went to go look at the place. Is this the one where
you had uh a lease for a year? You had six months one year
lease? Yep, and you had six months left. No, no,
no, that's not me. Okay, that's not the one. Okay,
I'm going to find it. Okay, so keep going, tell me about
it. What's what's happening. I've only been there for two months, but
starting from the beginning, when I went to look at the place, it
didn't seem like there was anything wrong, right, But I did notice there
was a window open at the top of the Was there an odor issue?
That's what I'm seeing here, Okay, that is that's one of the issues.
That was the first problem. And then when I came in to move
in, it was just it smelled like dog and cat pee all over the
house. And I addressed that to them and I said, you know,
it didn't smell like this when I first looked at this house, and they
told me open the windows and the smell will go away. And I'm like,
okay, but I can't like open the windows like all the time.
I'm like, if I'd have known that this house smelled like that, I
would have never went through with it, and so we had a whole entire
issue with that. They didn't They kept brushing me off. They didn't want
to do anything. So what do you want? Do you want to get
out of the lease? Yeah, well here's another here's a problem though.
The house is infested with mice and I saw mice pooping. They only gave
you one day to tell them everything wrong with the house, and I saw
the mice poop on the second day, so I guess it was a day
late. But I saw trapped in the garage and there's a family of mice
living in there. They come inside the house. I told the company about
it, and then they're like, that's your responsibility, and I'm like this,
all this stuff was happening before I got Is this an apartment or a
house? It's a house. Oh, it's a house. And it was
vacant for two months before I got there. So there was a lot of
stuff wrong with it that they didn't fix. How'd you find the house?
I went on renters for rent dot com. Okay, now, how much
did you pay for a deposit? I paid forty well, I paid all
together to get in. I paid forty four hundred so that was wow.
First month, and then the deposit. Wow how much a month is it?
Twenty two hundred? Okay, So will the landlord, what do you
want right now? Tell me? I mean, do you want to get
out of it or what? I want to try to see a fight if
there's a way I can get out of this, because I don't want to
go with the rat infestation problem. I don't have. I called the exterminator
and it's was it a rat or a mice? There's a big difference.
It's huge. So if it's a mouth when we it's one of them got
caught in the window, will I mean in the fire escape down there and
couldn't get out, and so I put a trap down there and I caught
it. And this thing is a monster. I don't know what it even
is. It doesn't look like a regular mouse. Even if my dad came
and looked at and he's like, oh my gosh, that thing is huge.
And that's not the only one that we saw. There are multiple ones
that we're seeing it. I can't have my kids living there like that.
I don't blame you. I don't blame you. They're not and they're not
trying to do anything about it. They're not trying to help me. I'm
like, this was an issue that that was going on before we even got
here. This needed to be taken care of before you re rent this house
to people. You know, that's this kind of kind of cook it or
it's very now now it is no. Well, Stephanie, there's no way
you could have known that. You're right, But but maybe they didn't know
about it. What do you think They definitely knew about it because they had
trapped in the garage, and I think, so what about the odor?
Is the older still there? So what they did was the owner agreed to
do only the common area. So what he did was he replaced the pads
from underneath the carpet. Right, what does the common area mean? What
does that mean? So there's like two living rooms. There's you walk in
the front door and then that's the first living room. And then you did
it help the odor? What they did did it help help helped the odor
on the first floor, But there's still odor on the on the top floor,
and then in the basement it still smells like like dog. You're all
right, hold on, I gotta hold on. I'll come right back to
you hold on go with a sure thing Denver's Best roofer Excel Roofing dot com.
You don't pay a seen you know you're content. Time for an insurance
check up free, no obligation. In comparison, call Compass Insurance paying too
much your coverage at dozens of insurance companies find out now three all three seven
seven one help. You'll think you're his only customer when you choose Frank durand
the real estate Man dot com to list your home with Remax Alliance three all
three nine two zero sixteen twenty two. You know here at three three seventy
one three talk THREELL three seven one three eight two five five Stephanie, listen
the You know what I want to know is when you reported the rat problem,
did they say it was your problem? Yes? They did. I
sent him an first. I called the lady and I said, she said,
well, you were supposed to tell us everything that was wrong with the
house. You have one on the first day. Yeah, but how are
you supposed to know? That's bull craft? So so who told you that?
The management company? Yep, Okay, we have to have someone call
for you really, and and here's we may have to I don't know what
they're gonna do. But here's the thing. You may want to get out
of there, Stephanie, but you got to give them an opportunity to try
to correct it. Okay. So I mean, I'm willing to do that,
but I just can't have I wouldn't want it either. I mean,
do you literally see these rats running around? Yes? My son has seen.
I've seen one ran that ran into my my pantry. My son,
he's his he saw one running out of the laundry room. I don't know
how many there is. I'm and I see it in the walls too.
They're in the walls. You can hear, oh God, scratching in the
walls. Yeah, it's disgusting. Yes, And I'm just like, there's
no way that you guys are not going to that shouldn't even be legal.
How can you do that? They're they're gonna well, there, no,
there are some habitabilities and fact, hang on, I'm gonna give you some
steps to do on your own as well. Plus we're gonna give this to
someone to work on. Hang on, Okay, go with a sure thing
Denver's best roofer Excel roofing dot com. You don't pay a cent until you're
content. Please time for an insurance check up free, no obligation comparison call
Compass Insurance paying too much your coverage at dozens of insurance companies find out now
three oh three seven seven to one help. You'll think you're his only customer
when you choose Frank durand the real estate Man dot com to list your home
with Remax Alliance three oh three nine two zero sixteen twenty two. Yeah,
rip of news. Need so you don't have runious as fast as we can.
Shooter's gonna help. Come man, This is the Troubleshooter Show. No
Tom Martino, Hi, Tom Martino here, Welcome to the show. Three
h three seven one three talk seven one three eight two five five. Very
busy show. And we have Brendan Killian with us Killian from Made in the
Shade. I wanted to mention something somebody wanted to know. Can you do
these? Can you replace parts of these long swingy shades or older shades in
a house if they want to keep a vintage look, do you have access
to parts or see? In my opinion, I'm all for just getting rid
of crap and getting new, but I don't know like to a certain extent.
They also somebody wanted to know about wood blinds getting restrung. God,
that's got to be expensive. It is. It's pretty cost prohibitive. It
is. If it's as simple like a clutch or a cord, then that
makes sense if the shade isn't that old, you know. But most people
they either warranty, like your companies are just going to re make them.
If it's under warranty, they're not getting it's underw hard to find anyone that
shade repairs. Do you even sell wood shades anymore? Wood blinds? Are
they good? Real wood flats? Yeah? Why would to me? It
seems like I don't know. Are they hard to keep up or do they
fade? Do they? No? They they're pretty good. Ye, pretty
pretty good. Yeah. A lot of times people like they'll have shutters and
then they'll kind of want to mimic that look but at a lower price point,
like maybe upstairs or in the house, so they'll go with like the
white like woodblinds or faux wood blinds and then shutters up in front, you
know, that sort of thing. So okay, And as far as around
a swimming pool, they have a patio with an en closed swimming pool.
What do you guys do for that doesn't have to be You can't do regular
cloth shades, right, I mean can you in a swimming pool area?
Are there is there material that's water resisting? Oh? Absolutely, yeah,
like roller shades and whatnot. Yeah, it's almost like a it's not plastic
to I know, what you made for outdoors is completely weather okay, you
know retarded, so okay. Yeah, anyway, so Denver Shades dot Co.
I'll give out his number in a minute. Stephanie, we were talking
about her apartment house and basically, Stephanie, I've done some research here.
Now one of the things you can do, We're going to have somebody call
the landlord and see we have a recommendation they can call to get rid of
these rats, no matter how bad they are. We got a guy that's
really good and I know he's listening right now, or he should be,
and if he is, feel free to call in Brian please you know what
I'm talking about. Kachina. I don't know if you have him down.
I do our roadent guy. Why don't you get him on and if he's
if he answers and Stephanie listen, I think you should start with the warranty
of habitability thing. Now, let me explain what that means, Okay,
in basics in Colorado. Now, Colorado has a lot of rights for renters.
Right now, in Colorado, you are allowed to make a claim under
a warrant of habitability. You can claim that the situation there is intolerable when
it comes to odors and when it comes to rats or rodents, call them
large rodents. And you are respectfully asking the landlord to please remedy the situation
in a reasonable amount of time within thirty days or you you will start withholding
rent to make the improvements. Okay. Now, I'm going to tell you
something. There's a very very specific way you go about this, and you
can protect yourself from eviction, and then you would use your money and you
don't just get to take the rent and just live there. A lot of
people misuse it. But you have to literally use the money to remedy the
problem. Okay, okay, And in order to do that, we got
to find out the extent of the problem. So that's where I hope this
guy Brian can come in and help by at least assessing the situation and maybe
as far as the odors go, we try someone else that would be like
maybe a good carpet cleaner like zero res. But we need to get an
idea of what it will cost, so you need to take some pictures for
us. How big O'Brien the mouse guy is on right now. Let me
talk to him. And Hey, Brian, I'm a going Tom good Man.
Hey, listen, I feel bad for Stephanie. She and her How
many kids you have, Stephanie? I have two kids in the house.
She rented a house. Yeah, she rented a house. Tell her how?
Tell him? How big? If you had to, like, describe
it. If you make a fist, if you make it, I'm talking
about the rat or the rodent. If you make a fist, Was it
that big around? Yeah? It was bigger than a fist you're making me.
I was sick to my stomach. I was. I couldn't look at
it. I didn't. I lost my appetite everything. And that thing was
running around in the the fire's escape. It was stuck in there. Did
you have a did you have a Does it have a long hairless tail?
It has a long hairless tail. Yeah, Now, and how many and
you've seen him running across the floor in your house. Yes, I have
how many times? This today will have been the third, so I'm not
sure if it's the same one. By seeing I believe it's a family,
like it's an infestation because my son seen one in the basement. I've seen
one run in the kitchen. And then I can hear certain things like in
the walls. Can you see openings in the walls or anything where they're going?
I see some like in the bottom on the floor there's little there's like
little parts where there's a hole. Now, I'm going to tell you something.
Brian has this keen set. I'm serious, by the way, he
is really good at detecting. And I know it sounds insurmountable, but that's
why we want to hook him up with the landlord because he can probably do
this. It's not going to be extraordinarily extensive like you think. I mean,
he's got ways of doing this. But here's what I want to know,
Brian. If she's hearing scratching in the walls, now, without exaggerating,
Stephanie, how much scratching are we talking about inarticular area or all over?
I heard it just when the scratching of the wall. I heard it
by the fireplace in the living room. Okay, okay. And can they
go out throughout all the walls or do they just pick certain areas? I
mean, they can't walk through studs for God's sakes, right, No wherever
there's electrical wiring or any kind of plumbing lines that have gone through the walls,
typically they open the wall or the unopening that's going to be about an
inch in a diameter. Well, the wire or the pipe may be much
smaller than that. And then the road and just go right through those with
the X ray face around the big fat road and she said was thick,
bigger than her fist. Can go through those, yep, because they can
compress their bodies. Oh man, I want to film at her conference like
that. Yeah, it was really star I go, wow, we got
through a half inch hole. And it sounds like a horror movie. It's
not, but it's pretty uh daunting if you're hearing that, and Stephanie,
if you're hearing the scratching noises, what that basically is is they're just looking
to uh they're fishing around to get to other places in your place, in
your home. Where do you live at roughly in general. Yeah, this
is another thing. We're off of Mark Shuffle and Bradley Road, so there's
like, no, it's that. I mean, what town are we talking?
Oh, Colorado Springs? Okay, okay, Brian, you can't Yeah,
I don't think you go down there. See we got to find someone.
Yeah, oh gone by a field. So but I ask my neighbors
if they're having this issue, and both sides they're saying no. So that's
how I know it's been in this house. Like, I don't know if
they they've built an underground tunnel to this house or what's going on, but
they they did tell me that the last tenants didn't take care of the house
very much at all. So yeah, okay, lot, what haped?
Brian? Do you guys have a Do you have a counterpart down there?
We don't. We used to have an office down there, but unfortunately the
employee. We need someone, But we need someone like Brian because I thought
this was in Denver somewhere. We need someone who has some insight because I'm
telling you, there's way more to it than just coming in and uh crapping
up the place. Yeah, yeah, boy, there's a see right now,
coming up on the holiday weekend. I'm actually going out of town for
a bit. I'll be back in after the first of the month, well,
I should say second week. Let me see what part of Springs are
you in. Are you on the southern part or more? Yeah, it's
almost like it's almost to security, but it's not. I don't know if
you ever have Colorado Center, because I do go down there once a month
for another client. That's because they're they're so big that we service them with
that exception and I and I have to look and see when I'm coming down
there again. Yeah, well, anything's better than nothing. But I wouldn't
make you do this. I mean, obviously I wouldn't demand anything. I
mean, I'm just so happy or but but what I'm trying to get an
idea is how how much can you pretty much tell how bad it is by
looking around? You can can't? You? I can, I can't.
And the best thing to do is start stealing up those holes right away so
they stop getting into the home. And then when you push him outside,
then you start treating the exterior. And by the way, he doesn't mean
you do it. There's a very special way of doing it, trust me.
It's not. It's not easy. But here's where security is. It's
it's totally almost on the on leaving Colorado Springs to the south, isn't it.
What's that by fountain? Are you familiar with me? No, it's
not. It's north of fountain, but it's close. It's not. Yeah,
it's good. It's snart the fountain quite a bit. But and are
you along Highway eighty five? Is that Powers Road? I don't know the
name of that road. I just see it familiar I know anyway. All
I know is it's Mark Scheffle. It's off of Mark Shuffle Street and Bradley
Road. Okay, well, we all have GPS's. Let's just do me
a favor. And you need Brian when should uh? When will you know
when you're going to be down there next? Well? I just rolled up
into my next job I got to do. But I can access my my
schedule and I can get an actual date when I'll be down there. All
right, Stephanie, do me a favor and just leave all your contact information
and he's gonna let he'll let Kitchina know when you're going to be when he's
going to be down there. And then we'll just try to coordinate. I
mean, I just want him to eyeball it, just to see what he
thinks. I mean, just to get an idea. And then we need
to get deputy doc on this for your landlord to see. Hold on a
second. All right, Thank you, Brian. We really appreciate it man
very much. We have more coming up on the Troubleshooter Show. Three oh
three seven one three eight two five five Frank Rand the real estate Man.
Remember he'll do a free market analysis of your home for the asking. And
that's three oh three nine two zero sixteen twenty two and eight eight eight Heating
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Time for an insurance check up free, no obligation. In comparison, call
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only customer when you choose Frank durand the real estate man dot com to list
your home with Remax Alliance three all three nine two zero sixteen twenty two.
Hi, Tom Martino, you're a troubleshooter. Three all three seven one three
talk seven one three eight two five five. By the way, for estate
planning, Dan McKenzie McKenzie law. Now, I mentioned estate planning because it's
so important that people don't put that off. And he's got great plans for
people of all ages. Three O three oh No, his number is easy.
Listen to this. It's not three or three, it's eight three three
co plans. But he's live and local eight three three co plans mackenzie Law
for simple wills or trusts. Okay, Now we question on probate, speak
of McKenzie law. Go ahead, Nicole, what's going on? Hi?
Tom My mom died in March and twenty four in Arizona. We're going through
probate and we went through the notice of creditors that it gives letters up to
all of her creditors, and we did receive a patient ledger of money that
is owed back to the estate of one hundred and sixty dollars, and I
what is that for. It's for she's going through an ice specialist and they
were overcharging her every time she went since back in twenty twenty one. So
this is money owed. You're saying, this is money owed to the estate?
Yes, okay, yes, and they're the ones who provided the information,
but no check to the estate or to myself because I am personal representative.
How much are they saying they owe in total? One hundred and sixty
dollars? You know, I can't even believe they bothered to do that.
It's very nice of them. I mean, it doesn't seem logical they would
do that and then not pay right exactly. So my question is with the
notice to creditors, we have four months for them to come forward saying that
there is credit or that we owe the company to companies with them not contacting
me. I have left numerous messages for them to find out if and when
the money's coming. What is my next step because they're not retreating my phone
call, so I need to just send a certified letters san Well, answer
my question. I mean, it's weird. They themselves are the ones that
told you that they owe one hundred and sixty dollars, so they got to
want to pay you. They can't be that. I mean, why would
they even bother mentioning it, because you'd never know, right exactly. Yeah,
and you've called them up. Yeah, And every time I call,
I have to leave messages. And it does seem like in this little town
where my mom was getting her medical treatment, this is normal for doctor's offices.
Do you have to leave a message and you wait two to three weeks
for them to call you back if you're lucky, explains why my mom is
no longer here? When did you what town is it? The doctor's office
is in Prescott Valley, Arizona. Okay, yeah, in Prescott, Yeah,
that is that is isolated, although Presco it's pretty nice though. It's
a nice area. It is beautiful, but they have very limited medical devices,
Like they didn't have the hydrobaric chambers, which probably could have saved my
mom's life, but they didn't even have that at their main hospital. How
big is this clinic? I couldn't tell you. Prescott Valley. There's probably
just a couple of eye doctors. In the area miles just to go from
my Unfortunately, unfortunately, there's not any kind of agency or anyone you can
get. I mean, it would be a probate attorney, which would be
absolutely ridiculous because we're talking about one hundred thousand dollars. What's that? Yeah,
I know, I know for a probate was extensive. I couldn't afford
it. Well, it's not going to be. It wouldn't be that much
here. But how much is there a state worth? Probably over two hundred
thousand. We've already sold the house. Are you the personal Are you the
personal representative? I am? Is this more of a principle to you?
Because I mean it's one hundred and sixty bucks. I mean, I mean
you can go to small claim score, but you got to go there to
go after them. You can do it as the personal representative. Yeah,
And I thought about that, saying she would just let it go. But
my sister, well, well, small claims court is definitely your option as
personal representative. You can sue in small claims court. Okay, it's the
only thing that's practical, but you have to go to where they are.
Yeah, and it's not worth my travel down there. Unless I was going
to say, unless you're going to be down there and you are settling the
estate. Anyway, I can do everything remote. It's been that easy.
You know, some small claims courts will let you do zoom. Okay,
you can call down there to the county clerk of the courts and ask them
if you can do a remote hearing if you sued someone in small claims court.
Some of them do that. That's the only thing I can think of
that would be even near practical. I mean, you know, obviously,
but but I wish there was kind of a you know, like a judge
on an overprob But you did you actually open a probate? Yes, we
had to, Okay, because you're right too. It really I feel like
an assigned I forgot the terms that they used. But yeah, we had
an open probate, even though she had a will. Most of the people
said it didn't matter, we need to probate. Well, no, you
have to to transfer real estate and all of that, yes, for sure.
Yeah, and how much that it actually hasn't gone. I had the
court costs for one hundred and ninety four dollars. So you did this all
on your own? Yeah? My sister and I both you know, did
you know that probate you may ask the judge or the clerk for the judge.
You might be able to issue something through probate that compels them to answer.
That's a that's another option that you say you are used to filing paperwork
and stuff. There might be a motion or something you can file that would
compel a court order. Okay, that's an option to look into. I
don't know if they're going to do it for allowsis one hundred and sixty bucks.
And most of the time that happens when the estate owes money and it
has to collect money to pay money. But it might be worth it.
Who knows. You may have the judge issue an order. I mean,
it's it's worth asking, Okay, and then I wish you the best.
I'm sorry about that, but that's really what I would do at this point.
Three h three seven one three eight two five five it was in this
state. It could be easy. We'd get an attorney on and try to
do something. Okay, we got more coming right up. I'm Tom Martine
go with a sure thing Denver's best roofer Excel roofing dot com. You don't
pay a cent until you're content. Time for an insurance checkup free, no
obligation. In comparison, call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three all three seven seven one help. You'll
think you're his only customer when you choose Frank durand the real estate man dot
com to list your home with Remax Alliance three oh three nine two zero sixteen
twenty two. Hi Tom Martino, you're troubleshooter three oh three seven one three
talk three oh three seven one three eight two five five Shelley, what's going
on with you? Shelley? Yeah, him, I have been having some
problems with my HOA and could really use some help. Okay, Now,
HOA problems. HOA problems are big time pains in the What's going on?
So? I had a leak and it's been already I think two years in
my house. They called me from work. I came out. Is this
a single family home? It's a condo, so there was a unit below
me. They called me because they could see a leak down there. I
came home immediately, they turned water off. The president came. She said,
we're going to call some people out. They called people out. I
assumed it was under my massive policy because it was a leak behind the walls.
Two mints went by. They hit me with a bill for thirty thousand
dollars. Wait, did you just say thirty thousand? Thirty thousand? I
know the damage was not that extensive because in my house it wasn't fairly anything.
Now, Shelley, so they're saying that this pipe broke or what what
happened? Yeah, I'm you know what, I never even got the reports
from the plumbers or anybody. Okay, but are they Why are they blaming
your Shelley? I know you want to tell me a lot, just one
thing at a time. Why are they blaming you for a plumbing leak?
Yeah? Because it was in my unit? Okay where in your unit?
It was behind It was in a wall, behind the water heater. And
what was it that that broke or went bad? Like I said, I
have no idea one of the pipes. They said it was a rusty pipe.
Okay what the plumber said, yeah, and they said and the HOA
said you're responsible for this? Yes? Uh huh? Two months later?
Mind you? Not even right away? I asked when people were coming out,
I'm like, who is paying for this? Because I haven't called these
people out. I didn't call this restoration company and I never got answer,
so I assumed, Okay, it's master policies paying for this, Shelley.
It could be that you are responsible, depending on the bylaws. I don't
know. I mean, it's not a simple I mean it's they're not all
the same. What I mean, Yeah, there are some policy that the
HOA covers the stuff inside the walls and you cover everything on the inside.
There are other policies where you might be responsible. But no matter what though,
if you are responsible, that's why you have insurance exactly. And I
did read on the bylaws where you are allowed to call out your own people
to fix these things. No, no, let's forget about that right now.
Okay, you they can call anyone they want in an emergency. I'm
not going Here's well, let's not even go there. I want to know
this. Have you put an acclaim with your condo insurance? Yours? I
have State Farm is not going to cover it because the HOA will not give
them a detailed invoice. Come to find out, RhoA got rid of that
management company, which was Roquel, got a new management company, and this
new guy has been very nice to me, and he told me the reason
why is because Roqual used their own people. Basically is why they're not giving
me detailed invoices, he said, which is unethical. He's like, in
thirty thousand, he's like, that's outrageous. Of course it is. So
these people so, so who wants to be paid this money? Who?
Now they're my HA board members. Yeah, but why should they care?
Hold on, Shelley, did your HOA pay for this? Yes? They
did? Uh huh without a detailed invoice apparently, Yeah, that's why they
got rid of that management company. But yeah, wait, so the management
company paid the invoice. No, the HA board members they paid it.
Why, I have no idea. But now without a detailed without a detailed
invoice, So the HOA because they paid it without an invoice, your insurance
saying we're not going to pay it. Yeah, so now they're coming back.
This new guy was very nice. He told me don't worry about it.
When they started with this new company, he's like, don't worry about
it. He's like, you're right, you're not responsible. He's like,
that's outrageous. He's like, your state farm should have been called. They
can't do that, He's like, and it's unethical that they called out their
own company. Whether that's unethical or not, it may not be unethical.
Okay, you're going in the wrong direction. If you want to fight this,
there is one direction to go, and that is you deserve to have
a complete breakdown of everything they did and how much it costs. You deserve
that, Okay. Let's not go with the unethical or ethical or anything like
that, Okay, because it's not gonna lead anywhere. You need something that's
going to lead to a solution. And if we get a detailed invoice of
what was done, then we know if it's the a's problem or if it's
your problem, and then your insurance company can decide. But right now I
don't. They're never gonna get that money from you anyway, and they know
that. So if they want to be paid, they have to cooperate.
Did you tell them that that if they want to be paid, they have
to cooperate and they must have a detailed invoice. Yeah, And if they
don't get a detailed here's what I fear. I fear that your HOA is
going to put a lien on your place. Yeah, and that's what they
threatened before. And I'm like, you know, go ahead sue me.
I'm like, I don't think you guys will win, because well they may
win. The problem is you have to you what kind of an invoice do
they have? Tell me what kind do they have? It was just the
basic It just said like drywall enterprise, nothing like detailed. What does State
Farm want? What does State Farms in detailed? She said, if there
was a strip of paints that they had to use, I want to know
why and how much that was. Oh man, She's like, I want
to know how long they used blowers, how much that cost? You know,
they they you know, State Farm. As much as I hate them,
they they have a right to know what they're paying for. Exactly,
Yeah, exactly, I agree with them because I'm like, these people left
blowers here for a week that weren't even being used, so I know they
charged. Okay, what's the name of the actual company that did the work.
I don't remember the actual restoration company. I know it was through Roquel,
somebody that's part of them. What is rocal? Rokel is the management
company r O c l R W CL And did you contact them? Oh?
I contact them numerous times, asking them for detail. Then they are
uncooperative And why did your HOA get rid of them? Because of that reason?
They were shady and they didn't like them. Yeah, you have the
name of the new HOA guy who's or the new manager. Yeah? Is
he with a company or is he with He's with our new HA management company,
Bright Star. And he's been really nice and he's he's told me I
could help you out with anything you need. He's like documents, He's tried,
he emailed Roquel trying to get it paid for. I want to know
from him. I want one of our people to call him to see to
see what the HA is going to do against you. Yeah. Yeah,
because he's he said, he's like I tried. He's like that they've decided
they want that thirty thousand and they're going to come back after you. And
I'm like, well, I said, ask these board members, like,
are any of them going to pay thirty thousand dollars for something with no invoices?
No? Hold on a second, No, you're right, you're right,
Shelley, hold on, you are right. We this is bad.
This is bad. Yeah, I'm a teacher. I don't have thirty thousand
dollars. Dan, don't That part is ridigulous? Who who is in?
Who is uh in the studio? Kachina. I'll take it. Tom.
We've got you know, Chopper. Here's what we need to do. I
want to do that well, I'm going to tell you after this, I
want to be very logical about this. Hang on, Shelley and try to
get Compass on if you can. Three oh three seven one three A two
five five. By the way, Denverregen dot com, I can't say enough
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comparison call Compass Insurance. Pay too much your coverage at dozens of insurance companies
find out now three oh three seven seven one help. You'll think you're his
only customer when you choose Frank durand the real estate man dot com to list
your home with Remax Alliance three oh three nine two zero sixteen twenty two