WEBVTT 1 00:00:05.400 --> 00:00:15.359 Ripped us. You don't have come running just as fast as we can. 2 00:00:16.199 --> 00:00:22.960 Show Shooter's gonna help coming. Man. This is the Troubleshooter Show. No 3 00:00:23.519 --> 00:00:27.079 Tom Martinez. Welcome, my friends, Welcome to the show. In fact, 4 00:00:27.120 --> 00:00:30.239 it is the only show it's kind. We're here to solve problems, 5 00:00:30.719 --> 00:00:34.159 answer questions, take complaints, try to make your life a little bit better. 6 00:00:34.359 --> 00:00:39.479 In fact, to the tune of over three hundred million dollars in cash, 7 00:00:39.520 --> 00:00:42.880 merchandise, exchanges, refunds. If you're new to the show, here's 8 00:00:42.880 --> 00:00:45.960 the bottom line. We help you. Maybe you got a bad landlord, 9 00:00:46.000 --> 00:00:49.600 maybe a doctor screogy over. Of course, what we get a lot of 10 00:00:49.640 --> 00:00:53.039 times are car issues, buying a car, repairing a car. We also 11 00:00:53.079 --> 00:00:58.039 would get contractor issues like crazy. And this time of year we're gonna start 12 00:00:58.039 --> 00:01:00.359 getting those asphalt calls. You I know, these guys that show up and 13 00:01:00.399 --> 00:01:04.159 they happen to be in the neighborhood and want to repave your driveway. We've 14 00:01:04.200 --> 00:01:07.879 got a good concrete company out there that listens all the time. Hopefully they're 15 00:01:07.879 --> 00:01:11.920 going to be on the referral list soon. But there's a lot of ripoffs 16 00:01:11.959 --> 00:01:15.200 out there, and that's what this show is about. Let me tell you 17 00:01:15.280 --> 00:01:18.799 about this first hour though it's brought to you by Paul the water Man, 18 00:01:19.400 --> 00:01:22.640 the best for less. You know what I love about water Pros, Well, 19 00:01:23.480 --> 00:01:26.319 I'm gonna be very honest with you. What I love about water Pros 20 00:01:26.400 --> 00:01:32.560 is Suzanne absolutely loves the system that they put in. They put in a 21 00:01:32.599 --> 00:01:36.640 water softener and if I got to hear how it makes her hair feel so 22 00:01:36.799 --> 00:01:41.280 great and her great hair days, it's crazy. Stephanie Thomas is in studio 23 00:01:41.319 --> 00:01:46.319 with us. Frank durand Stephanie. Really quick, I'll introduce you guys properly 24 00:01:46.359 --> 00:01:49.760 in a minute. But you're a woman, you've got long hair. I 25 00:01:49.799 --> 00:01:53.760 mean, is this a real thing? We were at a hotel. We 26 00:01:53.760 --> 00:01:59.840 were at a hotel in I want to say Slydell or New Orleans last year, 27 00:02:00.680 --> 00:02:04.519 and she got out of the shower and goes, this is the best 28 00:02:04.560 --> 00:02:07.319 water we have ever had. And then she went and figured out to have 29 00:02:07.360 --> 00:02:10.599 this big water softener. And then I end up going to Paul the water 30 00:02:10.719 --> 00:02:14.840 Man and getting a water softener and she loves it. Frank, have you 31 00:02:14.879 --> 00:02:17.639 ever heard of stuff like this? Did you ever? Did you ever imagine 32 00:02:17.639 --> 00:02:22.159 in a million years the reason you would love a water softener is because of 33 00:02:22.199 --> 00:02:25.800 your hair. I feel no difference, but my wife cannot stop talking about 34 00:02:25.840 --> 00:02:29.319 it. Well, a good hair day is very important market, you know. 35 00:02:29.439 --> 00:02:31.520 Yeah, yeah, really good hair day is very important. Yeah, 36 00:02:31.599 --> 00:02:37.120 especially for me with my curly hair that goes every which way. But Stephanie, 37 00:02:37.120 --> 00:02:38.919 it's a real thing. That's a big difference. It absolutely does on 38 00:02:39.000 --> 00:02:43.319 how product sits in your hair, how it styles, how it feels, 39 00:02:43.360 --> 00:02:46.120 how it tangles through the day. It makes a big shit absolutely loves it. 40 00:02:46.240 --> 00:02:51.759 So Paul rock solid And what I liked. Here's the part that I 41 00:02:51.879 --> 00:02:54.919 liked. It was half the price through water Pros. Then if we got 42 00:02:54.960 --> 00:02:58.800 it through one of these other companies, I mean half the price, and 43 00:02:58.919 --> 00:03:01.479 I think the equipments better, I know the warranties better, and they're great 44 00:03:01.520 --> 00:03:06.879 people. Paul's a plumber himself. It's the real deal. Check him out. 45 00:03:06.879 --> 00:03:09.960 Waterpros dot net. They've got anything you can imagine, free water test. 46 00:03:10.319 --> 00:03:14.400 They're not these high pressure twist your arm. It's the real deal. 47 00:03:14.759 --> 00:03:19.039 Waterpros dot net Now three O three seven one three eight two five five that's 48 00:03:19.080 --> 00:03:22.199 our number. You've been ripped off, taking advantage of you just need help. 49 00:03:22.479 --> 00:03:25.240 You call that number three O three seven to one three eight two five 50 00:03:25.400 --> 00:03:30.639 five. You can also go three O three Martino day or night during the 51 00:03:30.639 --> 00:03:37.039 show. It'll come right here now to properly, properly introduce my guess, 52 00:03:37.159 --> 00:03:42.560 Frank Duran, the real estate man, and uh, Frank sold our house 53 00:03:42.639 --> 00:03:45.159 in Castle Rock. I don't know. Can you believe it? Frank? 54 00:03:45.159 --> 00:03:51.759 It's been like seven years and he helped us negotiate our house in Franktown, 55 00:03:52.000 --> 00:03:54.599 my kind of town mark Franktown. Yeah, it's named after you. That's 56 00:03:54.680 --> 00:03:59.520 kind of funny. So Frank's got the secret sauce out there, and I'm 57 00:03:59.520 --> 00:04:01.879 not kidding. If you're trying to sell your house, we'll get into the 58 00:04:01.960 --> 00:04:05.439 secret. Stephanie does the same stuff. If you're in the Pike's Peak region 59 00:04:05.879 --> 00:04:10.520 up in Colorado Springs, you call Stephanie. Down here Denver Metro, you 60 00:04:10.560 --> 00:04:15.520 call Frank. Great realtors. I've known Stephanie actually longer than I've known you, 61 00:04:15.599 --> 00:04:19.000 Frank. We've known each other coming up on fifteen years. I have 62 00:04:19.120 --> 00:04:24.160 known Stephanie. What Stephanie twenty five years going on twenty five. Yeah, 63 00:04:24.199 --> 00:04:27.600 I knew you before he had kids. Yep. And now now you have 64 00:04:27.639 --> 00:04:30.600 a kid in college. I've got a senior and a kid in college. 65 00:04:30.680 --> 00:04:36.560 That's crazy. I knew now you knew us before when you were little, 66 00:04:36.600 --> 00:04:42.199 little, very little. Our kids were like three and five. I'm not 67 00:04:42.199 --> 00:04:44.959 even sure they were that old. They were even less than that. Yeah. 68 00:04:45.000 --> 00:04:50.120 So her husband for Folks Listening worked for me at Mountain Pete Computers years 69 00:04:50.120 --> 00:04:55.759 ago. He was my store manager and ultimately kind of bought the company in 70 00:04:55.800 --> 00:04:59.639 a lot of ways. So great guy, Mike, and he still works 71 00:04:59.639 --> 00:05:01.560 with us. In fact, we're all going on a trip together next week. 72 00:05:01.639 --> 00:05:03.839 Yeah, next week we're going to go to Vegas. I love how 73 00:05:03.959 --> 00:05:09.439 good you are doing in real estate, thank you. It's really impressive. 74 00:05:10.360 --> 00:05:15.160 How many years has it been now? About fourteen four on fourteen years? 75 00:05:15.199 --> 00:05:17.040 Yeah, oh okay, I'm thinking of how long you've lived up in the 76 00:05:17.079 --> 00:05:21.240 Springs area. Yeah, so we've lived in the Springs area about nine years. 77 00:05:21.240 --> 00:05:24.839 Now. You have decided that's what you're going to do. You're not 78 00:05:24.920 --> 00:05:28.160 going to really branch out anywhere else. It's going to be that Pike's Peak 79 00:05:28.240 --> 00:05:30.920 region. Yes, and you're killing it up there, thank you. And 80 00:05:30.079 --> 00:05:34.519 we get so many compliments on you. Anybody that uses you. It's crazy 81 00:05:34.720 --> 00:05:40.560 and Frank you know the same. I just had someone talk about how great 82 00:05:40.600 --> 00:05:43.680 you were just the other day man. In fact, I think you did 83 00:05:43.680 --> 00:05:46.319 a free analysis for him. They took time to actually do a review on 84 00:05:46.399 --> 00:05:51.000 referral list dot com. Because you did such a great job on an analysis. 85 00:05:51.040 --> 00:05:54.319 What do you do real quick on that? Then? I promise, 86 00:05:54.399 --> 00:05:57.680 guys, I'll get to the phone. So the free analysis we talk about, 87 00:05:57.959 --> 00:06:00.279 you did one for me. So I kind of have an eye idea, 88 00:06:00.319 --> 00:06:02.800 but you pulled all the comps and you gave me what you really thought 89 00:06:02.839 --> 00:06:05.480 you could sell the home for. Yeah. Yeah, we we look at 90 00:06:05.519 --> 00:06:09.480 all the intangibles, Mark, we look at the competition, We study your 91 00:06:09.519 --> 00:06:12.879 home and really look for any advantage we can give you on the open market. 92 00:06:12.879 --> 00:06:14.600 And if you don't sell, we can at least give you a pretty 93 00:06:14.600 --> 00:06:16.480 good idea what your home itself are on the open market. Yeah. That's 94 00:06:16.519 --> 00:06:19.519 pretty cool, man. And for tax reasons, it helps a lot too. 95 00:06:19.920 --> 00:06:25.319 You helped me last year fight my tax bill. Everybody had a way 96 00:06:25.439 --> 00:06:29.199 higher tax bill. I got it to the second level, and in that 97 00:06:29.360 --> 00:06:32.040 second level I won because of the report you did for me, and I 98 00:06:32.160 --> 00:06:36.839 basically proved that they were exaggerating the price of my house, and I think 99 00:06:36.879 --> 00:06:43.480 they knocked off the taxable value. I think they knocked off almost one hundred 100 00:06:43.560 --> 00:06:46.800 hundred and fifty thousand, which is nothing but savings in your pocket. I 101 00:06:46.800 --> 00:06:50.160 mean, it's really crazy, Gene. What's going on with you? Jean? 102 00:06:50.279 --> 00:06:53.439 By the way, we have lines open three oh three seven, one, 103 00:06:53.480 --> 00:07:00.920 three eight, two, five to five. I am so frustrated. 104 00:07:01.120 --> 00:07:09.800 Why are you frustrated, Jane, Well, because the contractors the hoacent out, 105 00:07:10.040 --> 00:07:14.519 Yeah, to fix some kind of facial Yeah, on the patio. 106 00:07:15.199 --> 00:07:17.680 Hey, Gene, what were they fixing it for. Let's kind of rewind 107 00:07:17.720 --> 00:07:21.839 here. What happened to where they were fixing it. Was it a storm 108 00:07:21.959 --> 00:07:27.639 or what? Now. I've been here for thirty years, and over twenty 109 00:07:27.759 --> 00:07:31.319 years I've been getting water just pouring down onto my patio. Okay, okay, 110 00:07:31.439 --> 00:07:36.079 it was so bad twenty years ago the whole patio collapsed on top of 111 00:07:36.120 --> 00:07:40.759 my car downstairs under the car poard. So you're on the second floor. 112 00:07:42.160 --> 00:07:47.519 I am on the second floor, but I don't have anyone above me below 113 00:07:47.600 --> 00:07:50.680 me. My car is below me. I'm the only one up here. 114 00:07:50.759 --> 00:07:55.920 I'm on the end Okay, so you had so much rain and I don't 115 00:07:55.920 --> 00:07:58.959 know why we're going back twenty years, but I want to understand. All 116 00:07:59.000 --> 00:08:03.560 the rain pulls up on your patio and it got so heavy and it rotted 117 00:08:03.560 --> 00:08:07.519 the wood I assume or did something and all of a sudden or maybe created 118 00:08:07.560 --> 00:08:11.079 a sink hole under the patio. But the patio collapsed onto your car port. 119 00:08:11.920 --> 00:08:15.639 Yeah. Now this is like twenty some years. Okay, So where 120 00:08:15.680 --> 00:08:18.319 are we at now? There's nothing I'm going to do about that. Okay, 121 00:08:18.360 --> 00:08:22.800 So where we are now? That's just to say that they have never 122 00:08:22.879 --> 00:08:28.439 fixed the water issue. Now I'm thinking that the water issue is the problem. 123 00:08:28.839 --> 00:08:31.840 Well what is the water issue? I'm not understanding. So it rains 124 00:08:31.879 --> 00:08:37.759 everywhere? Just the wait stop? Does the place have gutters? Are the 125 00:08:37.799 --> 00:08:43.000 gutters not working? The gutters has not been working, and they've been they 126 00:08:43.000 --> 00:08:48.440 have probably ten times tried to patch it. Okay, so they patched it 127 00:08:48.480 --> 00:08:52.440 with the last manager for the last time. That lasted for maybe two years. 128 00:08:52.480 --> 00:08:54.399 Hey, Jean, listen, I promise I'm going to let you talk. 129 00:08:54.399 --> 00:08:58.440 But what I'm really trying to figure out when you say patched it, 130 00:08:58.440 --> 00:09:01.399 we're not talking about the roof they come out and patch the gutters. What 131 00:09:01.639 --> 00:09:05.799 happens when it rains? Though, if I'm staring at your house and it's 132 00:09:05.960 --> 00:09:11.360 raining, I don't mean like tornado downpour. I mean like it's a normal, 133 00:09:11.480 --> 00:09:15.120 good rain. Does it run right over the gutters? Does it go 134 00:09:15.320 --> 00:09:18.519 into the gutters but the downspouts don't go out far enough? What is, 135 00:09:18.960 --> 00:09:24.840 to your best educated guess, what's the problem. Well, the best educated 136 00:09:24.879 --> 00:09:31.519 guess that I would say is the gutters is the issue that they never position 137 00:09:31.679 --> 00:09:37.679 it right Because I have a huge pot flower pot that catches the water when 138 00:09:37.720 --> 00:09:41.159 it rains and it poursytals to my patio. I think I sent you a 139 00:09:41.200 --> 00:09:46.120 pitcher to show you how that water is running down on my patio. That's 140 00:09:46.159 --> 00:09:50.240 the problem, the issue that they were actually okay, so then you said 141 00:09:50.279 --> 00:09:54.840 something when we started off, they came out to repair the face. Yet 142 00:09:54.879 --> 00:10:00.480 what was that about? Well, I guess that's part of the So the 143 00:10:00.519 --> 00:10:05.320 water got behind the siding, I think, so okay, So what happened? 144 00:10:05.320 --> 00:10:09.799 It got behind this hold on, It got behind the siding, and 145 00:10:09.840 --> 00:10:15.559 they sent someone out to repair it. So what's going on? Okay? 146 00:10:15.600 --> 00:10:20.480 They fixed that and it ended, but that the contractor talked to me because 147 00:10:20.559 --> 00:10:24.240 I had an onon. I had an onon over that place, that area, 148 00:10:24.080 --> 00:10:28.320 and he said, but he finished it, I would be able to 149 00:10:28.600 --> 00:10:33.120 put the onon back. Okay, So now they're telling me after they fixed 150 00:10:33.159 --> 00:10:37.799 it Monday, it rained a little bit yesterday. I didn't see any water 151 00:10:37.840 --> 00:10:39.720 because it wasn't that much. So when they repaired it, they had to 152 00:10:39.759 --> 00:10:43.600 take the awning off and then they repaired the siding. Is it siding or 153 00:10:43.639 --> 00:10:48.639 is it brick? What is it? Yeah? Okay, so they repaired 154 00:10:48.639 --> 00:10:52.919 the siding. Then they went to put the awning back, and then what 155 00:10:54.840 --> 00:10:56.360 well they did it. They won't put the onton back up. That's the 156 00:10:56.399 --> 00:11:00.000 problem. Okay, hold on, hold on, I gotta take this break. 157 00:11:00.039 --> 00:11:03.000 I'll bring you back up right after this. So we got to the 158 00:11:03.039 --> 00:11:05.039 problem. It only took ten minutes. Hold tight, Gene, we're gonna 159 00:11:05.039 --> 00:11:07.559 get it figured out. I get it. They took it down, they 160 00:11:07.600 --> 00:11:11.600 repaired it. As the yawning broke, I'm not sure we're gonna find out. 161 00:11:11.639 --> 00:11:15.919 Three oh three, Martino, Hold tight, Brad, you'll be up 162 00:11:15.960 --> 00:11:24.960 after Jene. Go with a sure thing. Denver's Best roofer Excel Roofing Dot 163 00:11:24.960 --> 00:11:31.919 com. You don't pay a cent until you're contenth time for an insurance check 164 00:11:31.000 --> 00:11:35.279 up free, no obligation. In comparison, call Compass Insurance paying too much 165 00:11:35.399 --> 00:11:39.399 your coverage at dozens of insurance companies find out now three oh three seven to 166 00:11:39.440 --> 00:11:43.080 seven to one help. You'll think you're his only customer when you choose Frank 167 00:11:43.159 --> 00:11:48.759 durand the real estate Man dot com to list your home with Remax Alliance three 168 00:11:48.759 --> 00:11:54.720 oh three nine two zero sixteen twenty two. All right, bo three oh 169 00:11:54.720 --> 00:11:58.320 three seven one three eight two five five. I was talking to Frank durand 170 00:11:58.360 --> 00:12:01.360 the real estate man during the break. He had an interesting morning. We'll 171 00:12:01.360 --> 00:12:05.200 get into that in a little bit. We're going to ask these two about 172 00:12:05.519 --> 00:12:09.159 home sales, what they think is going to be happening as far as prices 173 00:12:09.360 --> 00:12:13.279 in the Pike's Peaker region of course down here at Denver Metro, and some 174 00:12:13.360 --> 00:12:18.519 other stuff. But right now I'm going to go back to Jeane. So 175 00:12:18.679 --> 00:12:22.080 here's where we're at in this conversation. Jane had a lot of water damage 176 00:12:22.639 --> 00:12:26.679 apparently to the signing, Hey Gene, is it a condo or is it 177 00:12:26.720 --> 00:12:33.639 a town home? Okay, so adder condo, and they had to send 178 00:12:33.679 --> 00:12:37.120 someone out the HOA send someone out to repair it. Did they repair more 179 00:12:37.159 --> 00:12:43.080 than just the siding by your house or were they repairing siding everywhere? No, 180 00:12:43.480 --> 00:12:46.840 it was just my house, okay. And they had to take the 181 00:12:46.919 --> 00:12:50.039 awning down and then they repaired it. They go to put the awning back 182 00:12:50.120 --> 00:12:54.240 up, and you said they can't. Why, Well, they're telling me 183 00:12:54.360 --> 00:13:00.399 because it's too heavy, because it's a motorized on in okay, and it's 184 00:13:00.399 --> 00:13:05.360 too large. It's too large for the area to hold it, and I 185 00:13:05.519 --> 00:13:09.840 have to get it modified. Well, what do you mean modified? How 186 00:13:09.840 --> 00:13:15.559 would you modify a mechanical awning? I don't understand. Well, it's not 187 00:13:15.600 --> 00:13:18.120 the honing that needs to be modified. That the place where they positioned it 188 00:13:18.240 --> 00:13:24.120 up the honon whether but that holds the onon on top. Oh okay, 189 00:13:24.159 --> 00:13:28.279 So they have to strengthen where they're going to mount the awning to your yes, 190 00:13:28.480 --> 00:13:35.120 okay. So what's the problem. Well, this guy that took contractor, 191 00:13:35.720 --> 00:13:39.639 because he's standing in front of the manager, he's saying he can do 192 00:13:39.759 --> 00:13:45.279 it, but he don't want to be allowed before it in case it falls, 193 00:13:45.320 --> 00:13:48.480 because they didn't build this place that way. Yeah, So what's wrong? 194 00:13:48.519 --> 00:13:52.200 With that, I'd probably do the same thing. So what's the issue. 195 00:13:52.559 --> 00:13:56.159 Well, the issue is they're telling me that I got to write another 196 00:13:58.240 --> 00:14:03.840 letter asking them to give permission to get somebody to come out and modify and 197 00:14:03.879 --> 00:14:07.759 they don't want to approve it. Well, hold on, Jane, you 198 00:14:07.799 --> 00:14:11.080 totally lost me there. You said the contractor was right there in front of 199 00:14:11.159 --> 00:14:16.799 whomever, the head of the HOA, and they were ready to do it. 200 00:14:16.120 --> 00:14:18.679 Do I have that right now? No, they wasn't ready to do 201 00:14:18.720 --> 00:14:22.720 it. They weren't. He told me he would do it before the manager 202 00:14:22.799 --> 00:14:26.559 came. He told me before he started to work. Yeah, I would 203 00:14:26.559 --> 00:14:30.919 be able to he would be able to monitor to fix it where it was 204 00:14:31.200 --> 00:14:35.039 secure enough to hold the honings. Now they have punked to him, okay, 205 00:14:35.080 --> 00:14:37.840 to tell him not to do it. I guess. Okay, Now 206 00:14:37.879 --> 00:14:41.639 he's saying it's a lot. So what does the HOA? Okay, So 207 00:14:41.759 --> 00:14:45.320 what does the HOA want you to do? I mean if they determined that 208 00:14:45.320 --> 00:14:48.559 that awning was too heavy or there was some kind of issue, I mean, 209 00:14:48.600 --> 00:14:52.720 what else what would you expect? Well, I just want to be 210 00:14:52.799 --> 00:14:58.200 able to fix it, the tob secure the place. So what are they 211 00:14:58.320 --> 00:15:01.679 telling you? Now, Jean, are they saying you absolutely can't do it? 212 00:15:03.039 --> 00:15:07.559 Or did they give you instructions to try to get it done? Well, 213 00:15:07.879 --> 00:15:11.679 she's trying to tell me if I send a letter through, they gonna 214 00:15:11.840 --> 00:15:18.159 probably not approve it because I'm the only one that's asking for this structure, 215 00:15:18.840 --> 00:15:22.919 this modification to be done. If you paid for it, would they allow 216 00:15:22.039 --> 00:15:26.440 you to do it? Well? You know, I hope, I don't 217 00:15:26.480 --> 00:15:31.879 know. I'm asking you. You simply don't. Who are you shop shot? 218 00:15:33.240 --> 00:15:35.279 Is there somebody over there I can call? Is there someone over there 219 00:15:35.320 --> 00:15:39.759 I can call Gene and talk to and get it better understanding of what the 220 00:15:39.799 --> 00:15:46.600 hell's going on? Well, I can give you the manager's number. Okay? 221 00:15:46.120 --> 00:15:50.840 Do they usually answer? She's too She she's only been here for two 222 00:15:50.919 --> 00:15:56.879 years since she doesn't know very much about what's happening. Actually, no one, 223 00:15:56.240 --> 00:16:00.919 Gene, Jen, It doesn't matter what happened to years ago. Look, 224 00:16:00.200 --> 00:16:03.519 the only part that they went out and replaced, And I asked you 225 00:16:03.639 --> 00:16:10.120 this for the reason on the siding is was yours and that heavy awnings right 226 00:16:10.159 --> 00:16:14.320 there. Maybe that's the whole reason they had to repair yours is because that's 227 00:16:14.320 --> 00:16:18.320 where the awning was. Well, it is. I called him and told 228 00:16:18.360 --> 00:16:22.720 them that there was a like an open end on the end, which I 229 00:16:23.320 --> 00:16:26.639 assume, Geene, I want you to do this. Listen. I'm going 230 00:16:26.679 --> 00:16:29.759 to put you on hold, Kelly. I'm going to make this very simple. 231 00:16:29.879 --> 00:16:32.799 Let's give it to one of our deputies to call over. Let's do 232 00:16:32.879 --> 00:16:36.440 it with a three way call. I'm not trying to solve the damn problem 233 00:16:36.559 --> 00:16:40.039 right now. That's going to be the second part. I'm trying to understand 234 00:16:40.159 --> 00:16:44.120 what the HOA is willing to do orre they telling her to pound sand it's 235 00:16:44.159 --> 00:16:47.759 too heavy. I need to know what is going on because I can't get 236 00:16:47.799 --> 00:16:49.919 it out of her. If she pays for it, will they allow her 237 00:16:51.000 --> 00:16:53.039 to do it? Will they allow the contractor to do it? If she 238 00:16:53.279 --> 00:16:56.639 signed something saying that, you know, no one's going to be liable for 239 00:16:56.759 --> 00:17:00.840 it. I don't know what's going on. Let's try to figure that out 240 00:17:00.919 --> 00:17:03.039 for Gene. Gene, we're going to try to help you. But I 241 00:17:03.159 --> 00:17:07.519 got to understand what the hell's going on. Three zho three Martino three zero 242 00:17:07.720 --> 00:17:10.680 three seven one three A two five five. Hey, Brad, I got 243 00:17:10.799 --> 00:17:15.240 to take a break. But what question do you have? I'm Mark. 244 00:17:15.680 --> 00:17:18.559 So I bought some vacant land and the deal was it was owner carry. 245 00:17:19.160 --> 00:17:23.160 Fully paid the guy off in twenty twenty. He lives in Georgia. And 246 00:17:25.839 --> 00:17:30.799 how long ago did you buy it, Brad? Twenty seventeen. Okayil was 247 00:17:30.920 --> 00:17:33.799 done, twenty twenty. It was an owner carry. I got you and 248 00:17:34.640 --> 00:17:37.559 after the deal, I have all the emails. Hey, it's paid. 249 00:17:37.640 --> 00:17:42.319 Are you going to contact Park County Treasurer to release the specialty warranty deed? 250 00:17:44.880 --> 00:17:48.839 He said, yep, I got it. Went through a little bit of 251 00:17:48.000 --> 00:17:52.400 back and forth emailing. He said they didn't send the right one and then 252 00:17:52.480 --> 00:17:56.119 basically the last contact in twenty twenty, he said, I sent, I 253 00:17:56.359 --> 00:17:57.559 just sent it. It's all said. It should be good to go. 254 00:17:59.160 --> 00:18:02.559 I just called him today because I want to sell it, and he never 255 00:18:02.960 --> 00:18:06.960 did it. So what do you do? And when a leanholder just blows 256 00:18:07.000 --> 00:18:10.720 you off and won't finish the paperwork, I would guess a quiet title action. 257 00:18:10.880 --> 00:18:12.119 But hold on, let me get you on. Hold, let me 258 00:18:12.200 --> 00:18:17.440 take this break. Meantime, Kelly, let's try to give Brad O'Brien on. 259 00:18:18.039 --> 00:18:22.920 It's apparent these guys didn't use a title company that probably would have saved 260 00:18:22.960 --> 00:18:26.400 this, but we'll dive into that in a lot more. Right after this, 261 00:18:32.119 --> 00:18:36.119 go with a sure thing Denver's Best roofer Excel Roofing dot com. You 262 00:18:36.160 --> 00:18:42.160 don't pay a cent until you're content. Time for an insurance check up free, 263 00:18:42.319 --> 00:18:47.799 no obligation. In comparison, call Compass Insurance paying too much your coverage 264 00:18:47.839 --> 00:18:51.480 at dozens of insurance companies find out now three o three seven to seven to 265 00:18:51.519 --> 00:18:55.200 one. Help. You'll think you're his only customer when you choose Frank durand 266 00:18:55.240 --> 00:18:59.799 the real estate Man dot com to list your home with Remax Alliance three three 267 00:19:00.160 --> 00:19:07.640 to zero sixteen twenty two. All right, three oh three seven one three 268 00:19:07.759 --> 00:19:11.319 eight two five five three oh three, Martine, I'm going to kind of 269 00:19:11.319 --> 00:19:14.359 give you an idea how this show works. We had a guy call up 270 00:19:14.400 --> 00:19:17.519 and we're going to go right back to him, and it's Brad. And 271 00:19:17.640 --> 00:19:19.640 Brad says, hey, you know, I bought this property, and I 272 00:19:19.720 --> 00:19:23.279 got Brad O'Brien, one of our experts at referra list dot com listening. 273 00:19:23.359 --> 00:19:26.880 So Brad, here's the story that I'll go to you, Brad, and 274 00:19:26.960 --> 00:19:33.359 Brad so so Brad buys it. In twenty seventeen, and he pays it 275 00:19:33.480 --> 00:19:37.960 off. It was an ony owner carry financing. He pays it off in 276 00:19:37.039 --> 00:19:41.000 two thousand and Brad, I assume you've got at least some form of bill 277 00:19:41.079 --> 00:19:45.440 of sale. You did not go through title a title company? Right? 278 00:19:45.640 --> 00:19:48.400 No, we did not, Okay, I have Yeah, what do you 279 00:19:48.599 --> 00:19:52.880 have? Tell me what you have to prove this even took place? Oh 280 00:19:53.000 --> 00:19:56.720 if Yeah, you go to like the Park County website, type in the 281 00:19:56.799 --> 00:20:00.640 address it lists me as the owner. Got it assessor first and they said, 282 00:20:00.720 --> 00:20:03.759 yeah, you own it. But then she said you better check with 283 00:20:03.880 --> 00:20:08.799 the treasurer to make sure that he did do that sign the release of it. 284 00:20:08.839 --> 00:20:12.799 It's called a special warranty deed. Okay, And he just hasn't done 285 00:20:12.839 --> 00:20:17.319 it. I'm sorry he has not. The last email, he's like, 286 00:20:17.440 --> 00:20:21.160 yep, I got it. It's notarized and I'm gonna send it off. 287 00:20:22.079 --> 00:20:25.079 Wow. Do you think you guys try just out of curiosity? I mean, 288 00:20:26.039 --> 00:20:27.720 you think he's just lazy, he doesn't have time to do it. 289 00:20:27.799 --> 00:20:32.200 What do you think is going on? You think he's tried it seems like 290 00:20:33.079 --> 00:20:36.160 it just seems odd. I mean, why do you think just in your 291 00:20:36.240 --> 00:20:40.000 brain he's not doing it? You know, Mark, I have no idea. 292 00:20:40.200 --> 00:20:44.319 Initially, it took a few emails back and forth to say hey, 293 00:20:44.400 --> 00:20:47.880 I need you to do this to finalize this, and even made like a 294 00:20:48.119 --> 00:20:49.359 I have the email a weird comment. It's not in front of me, 295 00:20:49.480 --> 00:20:52.440 but like, well, you know, because I only bought the property for 296 00:20:52.519 --> 00:20:56.559 thirty five hundred dollars, And he goes, well, it wouldn't be worth 297 00:20:56.599 --> 00:21:00.839 you even suing me for this paperwork. And then I said, hey, 298 00:21:00.880 --> 00:21:03.640 okay, well let's figure out you know what you do. Let's figure out 299 00:21:03.680 --> 00:21:08.599 from Brad O'Brien what he would do in this circumstance. Brad, first of 300 00:21:08.640 --> 00:21:12.440 all, thanks for coming on the show. You kind of heard the story. 301 00:21:12.960 --> 00:21:18.240 What do you do when someone will not sign that special warranty deed and 302 00:21:18.319 --> 00:21:21.480 get it filed or send it to you? What do you do in a 303 00:21:21.559 --> 00:21:26.160 situation like this? To me clarify, he didn't the Brad did not get 304 00:21:26.640 --> 00:21:32.799 a deed in twenty seventeen when he purchased Brad did not. No, okay, 305 00:21:32.839 --> 00:21:34.839 so you're supposed to make payments for however long, and then whenever you 306 00:21:34.880 --> 00:21:37.359 finish the payments at that point, you were supposed to get the deed. 307 00:21:40.079 --> 00:21:42.680 Well, when I finished the payments, I just said to him, look, 308 00:21:42.759 --> 00:21:47.720 it's done. I called Park County and they need you to I think 309 00:21:47.799 --> 00:21:51.039 I'm using the right verbiage that you need to sign, you know, do 310 00:21:51.240 --> 00:21:56.319 the release of a specialty warranty deed. And basically the treasurer said that they 311 00:21:56.359 --> 00:21:59.759 would send it to him, he would sign it, have it notarized, 312 00:21:59.799 --> 00:22:03.200 and send it back. And Okay, that last email, he said, 313 00:22:03.279 --> 00:22:07.279 I got it. I did it, and I just called him today. 314 00:22:07.599 --> 00:22:10.680 I never followed up. I feared it was a done deal. I called 315 00:22:10.759 --> 00:22:14.319 him today. They're like, he never did it. Okay, it sounds 316 00:22:14.359 --> 00:22:18.720 like you did get a special warrantd back in twenty seventeen, so the property 317 00:22:18.799 --> 00:22:21.720 was put in your name right at that point? Correct? Yeah, because 318 00:22:21.759 --> 00:22:25.000 on the assessors off as Brad, it shows, Yeah, so what you 319 00:22:25.119 --> 00:22:27.799 got to do everything? Well, I think what you're talking about it needs 320 00:22:27.839 --> 00:22:30.319 to be released, is a deed of trust, which is a mortgage, 321 00:22:32.759 --> 00:22:36.160 and so there's a release. There's a form to release the deed of trust 322 00:22:36.319 --> 00:22:37.920 or mortgage, and that's what he has not returned. Right. Well, 323 00:22:37.960 --> 00:22:42.279 hold on, Brad, that's probably exactly right. But what do you do 324 00:22:42.440 --> 00:22:47.079 and let's take it a little let's take it one step further. He's saying 325 00:22:47.200 --> 00:22:51.279 he paid it off in twenty twenty. If he doesn't give him that release, 326 00:22:51.480 --> 00:22:53.519 just like when you pay a mortgage off, you know, it's not 327 00:22:53.680 --> 00:22:57.400 like Wells Fargo's going to die. But if you do do an owner carry 328 00:22:57.440 --> 00:23:02.400 and this guy disappears off to base of the earth, or it simply doesn't 329 00:23:02.440 --> 00:23:06.440 want to do it, what do you do. Well, there's a statute 330 00:23:06.519 --> 00:23:11.039 in Colorado that provides that when a DIDA trust has been satisfied and paid off, 331 00:23:11.240 --> 00:23:19.119 then upon request, the lender needs to timely provide the release of that 332 00:23:19.240 --> 00:23:25.799 data trust. And if they don't, well, then then then you can 333 00:23:26.279 --> 00:23:30.000 sue in court. See this is but this is exactly what the guy told 334 00:23:30.079 --> 00:23:33.759 Brad. This guy sounds like an ass if he asked me, but that's 335 00:23:33.799 --> 00:23:34.880 what the guy told him. Well, go ahead and sue me. It's 336 00:23:34.920 --> 00:23:38.400 only thirty five hundred bucks. It's going to cost them more to sue the 337 00:23:38.519 --> 00:23:42.960 guy to get the lean release and he paid for the entire property of thirty 338 00:23:44.000 --> 00:23:47.559 five hundred bucks. Yeah, well, I may be able to recover attorney 339 00:23:47.559 --> 00:23:49.720 fees on the back end if he prevails in court. What proof do you 340 00:23:49.880 --> 00:23:56.519 have it's paid off? Brad? Well, just emails that said, you 341 00:23:56.640 --> 00:24:00.440 know, it looks we're done. The payments are over and he said yep. 342 00:24:00.599 --> 00:24:03.519 And I said where do we You know? I need you to? 343 00:24:03.960 --> 00:24:07.200 Park County says that you need to fill out this paper cake and he said, 344 00:24:07.559 --> 00:24:11.680 this is but it took like three emails to do that. This is 345 00:24:11.880 --> 00:24:14.960 this is nuts. Let me ask you about the guy in general. Is 346 00:24:15.079 --> 00:24:18.759 the guy like super old? Is he a jerk? What? Just tell 347 00:24:18.880 --> 00:24:22.680 me your thoughts on the guy. The only thing I know about him, 348 00:24:22.680 --> 00:24:26.200 I think back then he was buying parcels and selling them, okay because he 349 00:24:26.279 --> 00:24:30.079 had a few others. But now I looked him up and I think he's 350 00:24:30.160 --> 00:24:36.200 a drywall contractor. He does live in Georgia. So and I'm trying to 351 00:24:36.319 --> 00:24:38.119 say who so so, Brad. A couple of things. One, do 352 00:24:38.200 --> 00:24:41.359 you really think he could get attorney? Well, he's in Georgia. Where 353 00:24:41.400 --> 00:24:45.480 the hell do you assume him, Brad? If if the property is here 354 00:24:45.720 --> 00:24:49.240 or in Georgia, here in Park County, Colorado? So, Brad, 355 00:24:49.279 --> 00:24:53.480 where would you sue this guy? O'Brien? Uh, you could ssume here 356 00:24:53.720 --> 00:24:59.079 okay, or I assume that there's a promissory note that was in connection with 357 00:24:59.200 --> 00:25:03.559 this he did trust right, Yeah, like you get my promise right now? 358 00:25:03.599 --> 00:25:10.079 You know that note might be well you basical would sue him in Park 359 00:25:10.119 --> 00:25:14.000 County. Here's the deal though, I just smell this is going wrong from 360 00:25:14.039 --> 00:25:17.799 the beginning. The guy is now a drywall contractor, and no offense to 361 00:25:17.839 --> 00:25:22.000 anybody out there, but trying to chase this guy down if he's self employed, 362 00:25:22.000 --> 00:25:26.240 you know, not a W two kind of guy. We don't know 363 00:25:26.319 --> 00:25:29.599 if he's got any money. He was splitting parcels and selling them for thirty 364 00:25:29.640 --> 00:25:32.599 five hundred bucks. Now he's doing drywall. I mean, you could go 365 00:25:32.720 --> 00:25:36.119 through this and even get court costs and there's not a nickel to go after. 366 00:25:36.640 --> 00:25:38.240 I mean, really what I think? And Brad, I want your 367 00:25:38.319 --> 00:25:44.200 opinion on this, O'Brien. I think I have someone very nice, not 368 00:25:44.480 --> 00:25:48.839 myself, someone one of our deputies and not Doc. By the way, 369 00:25:48.960 --> 00:25:52.640 Doc can get a little aggressive. Maybe have Scott or Chopper call this guy 370 00:25:53.119 --> 00:25:56.799 and just try to get him to sign it. Maybe we offer him fifty 371 00:25:56.920 --> 00:26:00.359 bucks, buy him breakfast to day and he's get him a grand Slam a 372 00:26:00.400 --> 00:26:03.359 cup of coffee. There must be a way to get this done, Brad. 373 00:26:03.400 --> 00:26:07.000 Don't you think that's the best way to handle this with such a small 374 00:26:07.079 --> 00:26:11.359 amount of money. Yeah, that's a practical way, And I do normally 375 00:26:11.400 --> 00:26:14.960 try to avoid court and do something like this before starting a court action. 376 00:26:15.279 --> 00:26:18.880 Yeah, that is crazy, But there's no way you could do a quiet 377 00:26:18.960 --> 00:26:22.759 title action this guy could do. Huh, well, no, you'd see 378 00:26:22.799 --> 00:26:26.079 on the statute. The statute requires the lendard to release the deda trust god 379 00:26:26.160 --> 00:26:29.480 request and if they haven't, you see, unto the statute, you can 380 00:26:29.480 --> 00:26:32.640 get attorney fees and costs pursuing the statute if you win. Yeah, if 381 00:26:32.720 --> 00:26:34.519 the guy, well, of course you could get the judgment for it. 382 00:26:34.599 --> 00:26:37.839 But that doesn't mean you're going to get any of the money. We all 383 00:26:37.960 --> 00:26:41.240 know that. Well, I'm not worried about the money. I just want 384 00:26:41.279 --> 00:26:42.960 to be able to resell it. I just want to know, Brad. 385 00:26:44.039 --> 00:26:48.240 What I'm talking about is, if you hired someone like Brad O'Brien and he 386 00:26:48.400 --> 00:26:51.559 did it, you're going to have attorney's fees tied up into that. Then 387 00:26:51.599 --> 00:26:56.440 if you get the judgment for the attorney's fees, you're simply you might not 388 00:26:56.519 --> 00:26:59.279 be able to collect it. But here's the other thing. If you really 389 00:26:59.400 --> 00:27:02.079 want to get the done, you call it, Brad O'Brien. I mean, 390 00:27:02.200 --> 00:27:04.519 he'll get it done. But I'm telling you, if we're talking about 391 00:27:04.559 --> 00:27:08.519 property that's only worth thirty five hundred bucks in twenty twenty, I mean, 392 00:27:08.599 --> 00:27:11.880 my god, I have no idea, Brad, how much would that What 393 00:27:12.319 --> 00:27:17.599 is the worst scenario if this guy fought it all the way? I mean, 394 00:27:17.640 --> 00:27:21.839 how much he could have twenty grand into this suit? Right? Yeah, 395 00:27:22.200 --> 00:27:25.599 but if you find a complaint and get a default judgment because he doesn't 396 00:27:25.640 --> 00:27:27.519 answer, it might be less than five. Here's what I think we should 397 00:27:27.559 --> 00:27:30.960 do. Oh that's a good point, Brad. That's a good point. 398 00:27:30.039 --> 00:27:33.359 But then, Brad, would you be willing to pay let's just go off 399 00:27:33.400 --> 00:27:37.000 there five grand to get this done? Yeah? I think so, because 400 00:27:37.119 --> 00:27:41.160 now that it was tax assessed in twenty three at twenty one. Okay, 401 00:27:41.240 --> 00:27:45.319 let's do this here. I want a true game plan on this. I 402 00:27:45.440 --> 00:27:48.880 do want Scott. I want Scott to call up and try to talk to 403 00:27:49.000 --> 00:27:52.920 this guy first, Kelly. Hopefully Scott's listening and has the gist. If 404 00:27:53.000 --> 00:27:57.119 not, if he isn't listening. Have him call me when you text him 405 00:27:57.200 --> 00:28:00.079 after the show, and I'll fill him in on this. I want to 406 00:28:00.240 --> 00:28:03.960 try that first. Maybe we buy the guy dinner. Let's take it the 407 00:28:04.480 --> 00:28:08.960 nicest, kindest way possible. You know, the old me would have given 408 00:28:10.000 --> 00:28:11.599 out his phone number by now and blew him up. But I think this 409 00:28:11.759 --> 00:28:15.480 guy doesn't care, so therefore that might just piss him off. I just 410 00:28:15.640 --> 00:28:21.079 have an email. It was all done via the internet. Yeah, hold 411 00:28:21.119 --> 00:28:23.079 on, hold on. Oh you don't even got Oh my god, wait 412 00:28:23.160 --> 00:28:26.799 a second, Brad, you don't even got the guys. Okay, that's 413 00:28:26.839 --> 00:28:30.160 fine. We're gonna have to email email. Yeah, I have his email, 414 00:28:30.240 --> 00:28:33.640 all right, give that information there. Just hold on and then listen. 415 00:28:33.720 --> 00:28:37.480 If it doesn't work at that point, Brad, I want you to 416 00:28:37.559 --> 00:28:40.000 call Brad O'Brien. I'm gonna give his number out here, but you can 417 00:28:40.079 --> 00:28:42.920 find him on referral list dot com. But brado'brien, for everybody out there 418 00:28:44.000 --> 00:28:48.039 listening, this is what he does. He deals with property. Doesn't matter 419 00:28:48.119 --> 00:28:51.519 if it's a dispute, it doesn't matter. If you're buying a house, 420 00:28:51.799 --> 00:28:55.039 doesn't matter, if you're signing a commercial lease, doesn't matter, if you're 421 00:28:55.079 --> 00:28:57.319 a landlord. If it has anything to do with property, you call it. 422 00:28:57.400 --> 00:29:02.839 Brad O'Brien. He's a great attorney. Olslaw dot Comune call them it 423 00:29:02.920 --> 00:29:07.920 seven two zero three seven zero seven three eight eight. And I always tell 424 00:29:07.000 --> 00:29:11.799 people this. If you are a landlord in Denver, or for that matter, 425 00:29:11.000 --> 00:29:17.160 most of Colorado, there has been so many changes with that have to 426 00:29:17.240 --> 00:29:19.839 do with leases. Make sure your lease is up to date, so if 427 00:29:19.880 --> 00:29:23.799 you do have a problem, you can actually evict your tenant. I'm telling 428 00:29:23.839 --> 00:29:29.480 you it sounds crazy. It's very hard to evict people in some places in 429 00:29:29.599 --> 00:29:33.400 Colorado, even if they're not paying. Call up, Brad, make sure 430 00:29:33.519 --> 00:29:37.759 that lease is up to date. Seven to zero three seventy seventy three eighty 431 00:29:37.799 --> 00:29:41.319 eight. Hey, Brad, I appreciate you coming on. Man, God 432 00:29:41.359 --> 00:29:45.559 help. So that's that I mean, Brad, We're gonna follow this up. 433 00:29:45.680 --> 00:29:48.720 I want to see this one to the end. So Kelly, let's 434 00:29:48.759 --> 00:29:52.720 get on this right away. I'd like to actually, maybe i'll draft that 435 00:29:52.799 --> 00:29:56.440 email. I'll think about it. George, Eric, you guys hold tight. 436 00:29:56.559 --> 00:30:03.359 We'll be right back. Go with a sure thing. Denver's best roofer 437 00:30:03.519 --> 00:30:11.640 Excel Roofing dot com. You don't pay a cent until you're content. Time 438 00:30:11.720 --> 00:30:15.960 for an insurance check up free no obligation comparison call Compass Insurance paying too much 439 00:30:17.119 --> 00:30:21.119 your coverage at dozens of insurance companies find out now three all three seven to 440 00:30:21.160 --> 00:30:23.799 seven to one help. You'll think you're his only customer when you choose Frank 441 00:30:23.880 --> 00:30:29.440 durand the real estate Man dot com to list your home with Remax Alliance three 442 00:30:29.480 --> 00:30:34.599 all three nine two zero sixteen twenty two eight eight eight eating dot com. 443 00:30:34.759 --> 00:30:38.000 Let me tell you about these guys, you know guarantsee owner out there, 444 00:30:38.319 --> 00:30:41.119 and I say this, a lot a lot of companies come out, you 445 00:30:41.200 --> 00:30:45.119 got a problem with your furnace or let's say you're air conditioning because it's that 446 00:30:45.240 --> 00:30:48.759 time of year. They come out, oh, that's ten fifteen years old. 447 00:30:48.799 --> 00:30:52.200 What do they try to do? They even don't even sometimes give you 448 00:30:52.319 --> 00:30:55.240 an option to get it fixed. What they do is say, oh, 449 00:30:55.319 --> 00:30:57.640 you need a new unity. It's ten thousand dollars or twenty whatever it is. 450 00:30:59.119 --> 00:31:02.079 Here's what ada E to E does. They're always going to give you 451 00:31:02.240 --> 00:31:04.440 a price to fix it. It doesn't matter the condition. They're gonna tell 452 00:31:04.440 --> 00:31:07.160 you, hey, it's gonna cost three grand to fix it, but it'll 453 00:31:07.200 --> 00:31:11.400 probably last you another five years or whatever. They're gonna give you all the 454 00:31:11.440 --> 00:31:15.119 options, or they're so honest. It could be something simple and it only 455 00:31:15.160 --> 00:31:18.680 costs one hundred and fifty bucks to fix. But my point is they always 456 00:31:18.720 --> 00:31:22.200 give you the option to fix it. Honest people, I love it. 457 00:31:22.400 --> 00:31:26.599 Eight eight eight heating dot com. That's your website? Eight eight eight heating 458 00:31:26.200 --> 00:31:30.400 dot com. Now I got Frank and Stephanie in with me. I'm gonna 459 00:31:30.400 --> 00:31:33.559 ask you real quick. Then we're gonna jump to the phones. We've got 460 00:31:33.559 --> 00:31:38.240 a social Security scam. And then George has an issue with a builder boy. 461 00:31:38.279 --> 00:31:41.559 You know that's gonna get my blood boiling. And we do have two 462 00:31:41.640 --> 00:31:45.880 lines open. I always let people know three oh three Martino three zero three 463 00:31:45.960 --> 00:31:49.640 seven one three eight two five five, give me something to sink my teeth 464 00:31:49.680 --> 00:31:55.160 into my blood pressure. My watch is buzzing. I'm getting up there. 465 00:31:55.359 --> 00:31:59.119 I'm starting to get up there. I'd like going after bad guys. You 466 00:31:59.200 --> 00:32:04.119 know that, don't you, right? I mean forever, it's really crazy. 467 00:32:04.240 --> 00:32:08.759 So let's talk Denver Metro real quick inventory on Holmes up down from let's 468 00:32:08.759 --> 00:32:13.799 say, let's say last quarter, last year so inventory has been a little 469 00:32:13.799 --> 00:32:15.440 bit upmark, but I'll tell you what. Inflation reports came in higher than 470 00:32:15.519 --> 00:32:17.839 expected, so it's caused ingiest rates to go up just a bit. But 471 00:32:17.960 --> 00:32:22.160 overall the market's been strong. The sweet spots between five hundred to seven and 472 00:32:22.240 --> 00:32:25.960 fifty condos, townhomes around three hundred to five hundred. So we still have 473 00:32:27.000 --> 00:32:30.119 it a little bit of an inventory problem. So overall that favorite sellers, 474 00:32:30.440 --> 00:32:32.880 what is selling? What's the hardest to sell? And this goes for you 475 00:32:34.079 --> 00:32:37.160 to Stephanie. When you get a listing, and I know you both, 476 00:32:37.240 --> 00:32:39.359 I'm gonna use words you guys don't like, but you get one that you 477 00:32:39.519 --> 00:32:44.119 dread. Is it a condo, is it a town home? Single family 478 00:32:44.200 --> 00:32:47.559 house? What are the hard what are the more difficult properties to sell? 479 00:32:49.519 --> 00:32:54.160 Honestly, I would say properties that don't have as big a buyer pool. 480 00:32:54.640 --> 00:32:58.640 So for instance, if you have a special property, a specialty property, 481 00:32:58.680 --> 00:33:02.119 oh, some type of a multi family Not everybody's looking for multifamily. So 482 00:33:02.240 --> 00:33:07.680 when you have like a duplex, a duplex, or you know, even 483 00:33:07.759 --> 00:33:13.000 maybe something that's in a mixed used area potentially commercial or residential anything. Anytime 484 00:33:13.079 --> 00:33:16.359 you have something that really limits your buyer pool. It does tend to elevate 485 00:33:16.400 --> 00:33:20.400 those days on market. I thought you were going to say condos. But 486 00:33:20.640 --> 00:33:22.039 before I say anything, Frank, what are you saying? Well, you 487 00:33:22.119 --> 00:33:25.440 know, Mark, the interesting you say that the condo market's been tough anything 488 00:33:25.519 --> 00:33:29.559 below five hundred thousand. I believe we have a inventory of around one thousand 489 00:33:29.720 --> 00:33:32.720 town home slash condos on the market. So because of increased HOA, it's 490 00:33:32.799 --> 00:33:36.559 tougher now to get insurance. Yeah, so it's been tougher. There's a 491 00:33:36.559 --> 00:33:39.240 lot more invatory in that price. Mark. We get calls every week about 492 00:33:39.319 --> 00:33:45.279 condos and insurance. It's it's it's crazy. The amount of coverage they have 493 00:33:45.039 --> 00:33:49.559 and the cost of that coverage is nuts. Now, Yeah, and it's 494 00:33:49.640 --> 00:33:52.599 absolutely crazy. And you get a pending lawsuit or a trip and fall lawsuit 495 00:33:52.720 --> 00:33:55.640 or a special assessment coming up. That really makes it difficult. Man, 496 00:33:55.720 --> 00:33:59.680 that is nuts. All right, We've got a lot to talk about, 497 00:34:00.079 --> 00:34:01.680 George. Guys, please hang on. I promise I'll get you here right 498 00:34:01.759 --> 00:34:06.039 after the break. By the way, join us. You can always hear 499 00:34:06.119 --> 00:34:08.719 us Doctor in the Brakes on YouTube. Go to YouTube type in trouble Shooter 500 00:34:08.920 --> 00:34:13.559 Network. You'll see us you can hear us stir in the breaks. Everybody, 501 00:34:13.599 --> 00:34:22.599 hang tight, We're going to be back real soon. Go with a 502 00:34:22.719 --> 00:34:28.000 sure thing Denver's best roofer Excel Roofing dot com. You don't pay a cent 503 00:34:28.239 --> 00:34:35.119 until you're content. Time for an insurance check up free, no obligation in 504 00:34:35.159 --> 00:34:39.440 comparison call Compass Insurance. Pay too much your coverage at dozens of insurance companies 505 00:34:39.559 --> 00:34:43.760 find out now three O three seven seven to one. Help. You'll think 506 00:34:43.800 --> 00:34:46.599 you're his only customer when you choose Frank durand the real estate Man dot com 507 00:34:46.840 --> 00:34:52.480 to list your home with Remax Alliance three oh three nine two zero sixteen twenty 508 00:34:52.559 --> 00:35:13.159 two news as fast as you can. Shooter's gonna help coming man. This 509 00:35:13.880 --> 00:35:19.800 is the Troubleshooter Show. No Tom Martinez, Welcome, Welcome to the show, 510 00:35:19.880 --> 00:35:22.719 the only show off. It's kay. We're here too. Solve your 511 00:35:22.800 --> 00:35:25.519 problems, take your complaints, just help you out. That's the bottom line, 512 00:35:25.559 --> 00:35:30.800 to the tune of three hundred million dollars in cash, merchandise, exchanges, 513 00:35:30.920 --> 00:35:34.360 refunds. It's what we love doing. You've been burned by a contractor. 514 00:35:34.440 --> 00:35:37.800 Maybe you think there's no way or to turn. We're gonna try to 515 00:35:37.840 --> 00:35:39.199 help this one guy out. Did we get that, Kelly, Did we 516 00:35:39.320 --> 00:35:43.840 get that over to Deputy Scott, the guy that can't get the guy to 517 00:35:43.920 --> 00:35:46.280 sign the lean release on that property. Yes, we did. I hope 518 00:35:46.360 --> 00:35:50.519 we can get that figured out in a nice manner. And Deputy Scott, 519 00:35:50.639 --> 00:35:53.480 if you're listening, let's offer to buy this guy something. Yeah, let's 520 00:35:53.559 --> 00:35:57.480 keep it around one hundred and two hundred bucks, but let's actually do it 521 00:35:58.039 --> 00:36:00.719 if he comes through and gets it signed. But I think that's going to 522 00:36:00.760 --> 00:36:05.280 be the right approach on that one. You can always, by the way, 523 00:36:05.440 --> 00:36:07.639 join us on our YouTube channel where you can listen to us during the 524 00:36:07.679 --> 00:36:12.679 breaks. Go to YouTube and then type in Troubleshooter Network. You can see 525 00:36:12.719 --> 00:36:15.920 my guests in the studio. We talk a lot. In fact, Shannon, 526 00:36:16.159 --> 00:36:20.800 mister Shannon, I didn't hear any of your cracks or anything during the 527 00:36:20.840 --> 00:36:24.000 break, So let's get you a little lit up. I realized you quit 528 00:36:24.079 --> 00:36:29.519 drinking, but you can at least be funny, right, Yes, thank 529 00:36:29.599 --> 00:36:34.039 you. Three oh three seven one three eight two five five. I want 530 00:36:34.079 --> 00:36:37.159 to talk about something real quick. By the way, any real estate questions 531 00:36:37.239 --> 00:36:42.880 you have three oh three, Actually lines are full and I'll get read to 532 00:36:42.920 --> 00:36:45.159 the phones. But three oh three seven, one, three eight two five 533 00:36:45.239 --> 00:36:47.280 five. See, I'm trying to be slick right now. I'm trying to 534 00:36:47.360 --> 00:36:51.079 do what we call in house inventory. I got to do a real quick 535 00:36:51.119 --> 00:36:52.599 commercial. And I look down to do it and guess who it is. 536 00:36:53.239 --> 00:36:57.199 It's Frank Durant. And I'm like, well, he's in studio. What 537 00:36:57.320 --> 00:36:59.920 am I going to do a commercial? Even though you sit in here? 538 00:37:00.159 --> 00:37:02.000 But I'm going to do it. Frank Durand the real estate man. You 539 00:37:02.119 --> 00:37:06.400 need the best realtor in the Denver metro area, you call it Frank. 540 00:37:06.760 --> 00:37:12.039 I've used him numerous times, Martinos used him numerous times. You want the 541 00:37:12.119 --> 00:37:15.280 most money for your house, you call Frank. You want to negotiate the 542 00:37:15.320 --> 00:37:19.760 best price on a house you love, you call Frank. If you're in 543 00:37:19.840 --> 00:37:23.159 Colorado Springs, so do you call? You call Stephanie Thomas. I've been 544 00:37:23.239 --> 00:37:29.360 representing her out there for years and years, in years, the entire Pike's 545 00:37:29.360 --> 00:37:32.400 Peak region. Now let's hop right to the phones. Frank, do you 546 00:37:32.519 --> 00:37:37.000 have the call screener up? Do you see it? I do? Who 547 00:37:37.039 --> 00:37:39.800 would you like to go to? Which one sounds interesting to you? Let's 548 00:37:39.840 --> 00:37:44.400 go with George on the builder contract. Hey, George, what the hell's 549 00:37:44.440 --> 00:37:49.079 going on with this contractor? Man? Hey, this is George. How 550 00:37:49.119 --> 00:37:52.320 are you good? George? Which is UPMN? So I think we have 551 00:37:52.400 --> 00:38:00.360 a common con artist. His name is Abby Schwab and Sean Schwab. They 552 00:38:00.440 --> 00:38:05.000 go after they go. The names of their company is Schwab Builders. Why 553 00:38:05.079 --> 00:38:08.199 do you think they're con artists? What did they do to you? Well, 554 00:38:08.360 --> 00:38:13.960 the interesting thing is I'm pulling from Fort Lrda Delle, Florida, and 555 00:38:14.719 --> 00:38:21.719 they expanded their their their their territory now down here South Florida. So long 556 00:38:21.800 --> 00:38:29.559 story shorts. We purchased a property that was listed by Avi Schwab down here 557 00:38:29.599 --> 00:38:32.360 in for Lorda Delle, Florida. He has several properties down here. So 558 00:38:32.519 --> 00:38:38.320 we entered to a contract with Aby Schwab and basically, you know he you 559 00:38:38.360 --> 00:38:40.960 know, in addition to that, we gave him two hundred and fifty thousand 560 00:38:42.039 --> 00:38:45.039 dollars that he took from us, in addition to the money that we put 561 00:38:45.079 --> 00:38:49.000 in escrow. Wait a minute, why did you give him the additional two 562 00:38:49.119 --> 00:38:54.840 hundred and fifty thousand that was outside of escrow? Because for remodeling and also 563 00:38:55.000 --> 00:39:04.320 to begin the remodeling of the house. It's it's always astonishing to me how 564 00:39:04.480 --> 00:39:07.239 people hand over massive amounts of cash. Now, look, man, I'm 565 00:39:07.280 --> 00:39:09.880 not trying to beat you up, and I'll be honest. I had a 566 00:39:09.960 --> 00:39:14.280 guy get me for a quarter million, literally got me. He's a jerk, 567 00:39:14.320 --> 00:39:16.360 and he nailed me years ago. So I get it. I've been 568 00:39:16.400 --> 00:39:21.800 to where you are, but I still find it astonishing when someone hands a 569 00:39:21.880 --> 00:39:25.400 contractor that kind of money up front. I'm looking at these clowns and the 570 00:39:25.480 --> 00:39:30.199 first thing that came up was a BBB on them. And they've got an 571 00:39:30.360 --> 00:39:32.360 F rating. You know how hard it is to get an F rating on 572 00:39:32.480 --> 00:39:37.199 the BBB. We had a guy named Don Eiley who was an accountant that 573 00:39:37.320 --> 00:39:40.559 ripped people off in his in federal prison. He still had an A plus 574 00:39:40.719 --> 00:39:45.920 rating with the BBB not long ago. This guy has got more complaints than 575 00:39:45.960 --> 00:39:52.440 I think I've ever seen on a contractor on the BBB site F rating twenty 576 00:39:52.519 --> 00:39:58.000 one complaints in the last three years. These guys sound horrible. Where what's 577 00:39:58.079 --> 00:40:02.599 your situation right now? So the situation is that we are supposed to so 578 00:40:04.000 --> 00:40:07.599 we have you know, we had tens of thousands of dollars invested into the 579 00:40:07.639 --> 00:40:14.000 remodeling of the home, which he allowed us complete access during the three months 580 00:40:14.079 --> 00:40:19.280 that we were under contract to remodel a home. So we have to so 581 00:40:19.880 --> 00:40:24.599 we are supposed to close today. Mind you, when we went for closing, 582 00:40:25.960 --> 00:40:31.119 mister Abb Schwab basically told the title agent that when not closing, we 583 00:40:31.280 --> 00:40:37.920 find out that he is underwater. He hasn't paid the mortgage for several months. 584 00:40:38.280 --> 00:40:42.760 So you upgraded. Hold on a second, you upgraded his house, 585 00:40:42.880 --> 00:40:46.719 is what you're telling me with your two hundred and fifty grand Yes, yes, 586 00:40:46.920 --> 00:40:50.800 and he doesn't want to close. So when we found this out, 587 00:40:51.480 --> 00:40:53.039 my wife and I were sitting next to me. We you know, she 588 00:40:53.119 --> 00:40:58.239 started doing some investigation with the Napicholas, you know down here. He just 589 00:40:59.559 --> 00:41:02.000 he just how do you know they're doing business in Colorado? I mean, 590 00:41:02.079 --> 00:41:06.400 I see him on the Denver BBB. But how did you how did you 591 00:41:06.519 --> 00:41:09.679 relate them back? Is that from your wife? Yes, my wife started 592 00:41:09.719 --> 00:41:15.320 doing Regoogle research and so forth, and she seems all these reports on on 593 00:41:15.480 --> 00:41:19.960 Hobby and his son. I'm gonna let me really talk all these people. 594 00:41:20.119 --> 00:41:22.440 Let me rephrase that question. Hold on, let me rephrase that question, 595 00:41:22.880 --> 00:41:30.039 how do you know he's still doing business in Colorado because he has an office 596 00:41:30.400 --> 00:41:36.519 in Colorado. I'll give you his address, his assist and his name is 597 00:41:36.679 --> 00:41:39.480 Nancy. We're talking to her. Wait wait wait, wait, stop stop, 598 00:41:39.639 --> 00:41:45.639 so we can actually go to a place that this guy is associated with. 599 00:41:45.440 --> 00:41:50.960 Is it like two separate is it two separate businesses or the same business? 600 00:41:51.199 --> 00:41:54.440 As far as you know, he owns the building. He owns several 601 00:41:55.000 --> 00:41:59.440 apartments in that building. So where is he leaving you at right now? 602 00:42:00.000 --> 00:42:01.800 In other words, he doesn't want to close. What's he telling you if 603 00:42:01.800 --> 00:42:07.480 there? Or is he totally ghosted you? What's going on? Well, 604 00:42:07.039 --> 00:42:12.840 we had a heated conversation yesterday over the phone, basically saying that you know, 605 00:42:13.000 --> 00:42:16.199 we have to close. Closing date was today and at top of that, 606 00:42:16.679 --> 00:42:20.880 we you know, becomes April thirtious, we have to move out, 607 00:42:20.960 --> 00:42:23.239 so we're basically homeless. And then how much how much of the lean said 608 00:42:23.280 --> 00:42:30.400 he's acquired leans He owns over one hundred thousand dollars, Oh my god, 609 00:42:30.719 --> 00:42:34.519 and he upgraded dad hash. Yeah, at the top of that, he 610 00:42:34.599 --> 00:42:37.519 owns he owes twentyevs. You know what he's gonna do? You know what 611 00:42:37.599 --> 00:42:40.840 he's gonna do. He's gonna sell it to somebody else. Well, we 612 00:42:40.920 --> 00:42:45.039 have an attorney that we just spoke to, and what they said he basically 613 00:42:45.159 --> 00:42:47.719 going to do is if he doesn't close by closing date to day, which 614 00:42:47.760 --> 00:42:52.480 he actually hasn't appeared, that we're gonna file suits and we're gonna basically put 615 00:42:52.519 --> 00:42:55.199 a I don't know what they call it, a freeze or hold on so 616 00:42:55.360 --> 00:42:59.039 that, you know, so the property can't be sold. I wonder if 617 00:42:59.079 --> 00:43:04.639 you could lean Oh, man, it's so complicated. I'd ask Brad O'Brien, 618 00:43:04.679 --> 00:43:07.920 but he doesn't. He doesn't practice law in Florida. I'll tell you 619 00:43:07.039 --> 00:43:10.800 one thing I do know. Florida is pretty tough man. Florida does not 620 00:43:12.119 --> 00:43:16.920 like bad contractors. Florida will go after him big time if you can. 621 00:43:17.199 --> 00:43:21.760 I don't know if they have like a contractor's trust actor something down there. 622 00:43:22.119 --> 00:43:25.079 But this thing's so convoluted. I would like to do this. I do 623 00:43:25.199 --> 00:43:30.679 something, Yeah, go ahead, something. The real focus of our phone 624 00:43:30.719 --> 00:43:35.159 call today was because he's a con artist. Yeah, and his son Sean 625 00:43:35.440 --> 00:43:38.360 and Avi and uh, you know, we've been to his house down here 626 00:43:38.440 --> 00:43:44.639 in Florida and his son you know, basically has a four hundred and fifty 627 00:43:44.719 --> 00:43:47.719 thousand dollars Lamborghini, a Ducati. I mean he has all these toys. 628 00:43:49.119 --> 00:43:52.079 He has a yacht in the back of his house, and he claims that 629 00:43:52.280 --> 00:43:54.599 you know, you know, they made all this money for investments. But 630 00:43:54.760 --> 00:43:59.760 long story short, when we found out that he's conned so many people in 631 00:44:00.000 --> 00:44:04.079 Colorado, Yeah, so you know he's now you know he's doing getting now 632 00:44:04.119 --> 00:44:07.360 he had down here Florida. I don't know how this got. Who's out 633 00:44:07.440 --> 00:44:10.239 who would be out here we would talk to on your situation that would be 634 00:44:10.440 --> 00:44:15.840 familiar with what's happening. What would a name be, Well, show me 635 00:44:15.960 --> 00:44:22.159 that Nancy Dominguez. Yeah, but you said she's she answers the phone. 636 00:44:22.239 --> 00:44:25.400 She's the secretary or whatever. No, that's his right hand person. I 637 00:44:25.440 --> 00:44:28.719 can give you this address. Yeah, hold on, let's do this. 638 00:44:28.840 --> 00:44:30.000 I want to try this. I got to take a break, Hey, 639 00:44:30.119 --> 00:44:34.920 Kelly, let's try to get her, this Nancy to come on the air 640 00:44:35.360 --> 00:44:37.840 and see what she knows about it. Get the number. I don't want 641 00:44:37.880 --> 00:44:40.039 to give it out over the air yet. But this poor guy man talk 642 00:44:40.079 --> 00:44:45.599 about getting shank. This is nuts. I always wondered how people like this 643 00:44:45.760 --> 00:44:50.480 still walk around. You figure you're one You're one kind away from the wrong 644 00:44:50.599 --> 00:44:53.239 person. Wouldn't you be afraid to sleep? Or wouldn't you sleep with one 645 00:44:53.320 --> 00:44:59.440 eye open? Ripping someone off for two hundred and fifty thousand dollars, then 646 00:44:59.480 --> 00:45:01.800 you're gonna get evicted from what you thought was your own house you put into 647 00:45:01.880 --> 00:45:06.400 it. I mean, this guy better sleep with two eyes open. I 648 00:45:06.480 --> 00:45:09.760 don't know how these guys do it. I simply don't know how they're walking 649 00:45:10.079 --> 00:45:15.440 around ripping people off. Let's try to get Nancy on the phone. Hank 650 00:45:15.559 --> 00:45:23.679 Tight go with a sure thing Denver's best roofer Excel Roofing dot com. You 651 00:45:23.760 --> 00:45:30.760 don't pay a cent until you're contenth time for an insurance check up free, 652 00:45:30.880 --> 00:45:36.519 no obligation. In comparison, call Compass Insurance paying too much your coverage at 653 00:45:36.559 --> 00:45:39.239 dozens of insurance companies find out now three oh three seven to seven to one 654 00:45:39.360 --> 00:45:44.039 help. You'll think you're his only customer when you choose Frank durand the real 655 00:45:44.119 --> 00:45:47.679 estate Man dot com to list your home with Remax Alliance three oh three nine 656 00:45:47.719 --> 00:45:57.400 two zero sixteen twenty two all right, three oh three seven one three eight 657 00:45:57.440 --> 00:46:00.639 two five five. I'll let you know when the line's open. Bottom line, 658 00:46:00.679 --> 00:46:02.639 you've been ripped off or taking advantage of Kelly? Did we reach out 659 00:46:02.719 --> 00:46:08.559 to the person over at Schwab? We did? Oo? Who'd you talk 660 00:46:08.639 --> 00:46:12.840 to? I talked to Nancy? And what did Nancy? What did you 661 00:46:13.079 --> 00:46:15.880 say? And let me catch everybody up if you just tuned in. We've 662 00:46:15.960 --> 00:46:20.000 got a guy that called He lives in Florida. He was buying a house, 663 00:46:20.119 --> 00:46:23.000 apparently according to him, from Schwab and let me let me spell this 664 00:46:23.079 --> 00:46:32.760 so everybody knows it's not Schwab like the brokerage place Schwab Scchwalb Builders. So 665 00:46:32.920 --> 00:46:37.239 he calls up from Florida. They're in Florida and they're in Colorado, and 666 00:46:37.440 --> 00:46:42.880 he says that he was buying a house from these guys. While they were 667 00:46:43.039 --> 00:46:46.840 living there and buying it, they put two hundred and fifty thousand in additional 668 00:46:46.960 --> 00:46:52.880 money into the house and upgraded it before they purchased it. They were supposed 669 00:46:52.880 --> 00:46:57.519 to close on the house today and they find out there's one hundred thousand dollars 670 00:46:57.599 --> 00:47:00.800 in leans on the house, so they have earn his money tied up. 671 00:47:01.239 --> 00:47:07.039 The guys don't want to close with Schwalb Builders, and this guy has already 672 00:47:07.079 --> 00:47:10.639 dumped an additional two hundred and fifty thousand dollars according to him, and upgrades 673 00:47:10.719 --> 00:47:15.000 on the house, which, by the way, that was not very smart. 674 00:47:15.159 --> 00:47:17.920 It just wasn't. But we are where we are. So you called 675 00:47:19.039 --> 00:47:22.159 up and talked to Nancy, who was in their location here in Colorado, 676 00:47:22.480 --> 00:47:25.800 and I'll tell you what, we might go visit that location. But what 677 00:47:25.960 --> 00:47:32.239 did you find out from Nancy? Well, Nancy said that she doesn't work 678 00:47:32.559 --> 00:47:38.639 for that part of the business for auv Schwab. That's all the info we 679 00:47:38.760 --> 00:47:42.440 got. Did she tell us who? I tried to get her to come 680 00:47:42.519 --> 00:47:45.000 on the air and just give general information about what she does for Schwab, 681 00:47:45.039 --> 00:47:49.880 and she basically said, I'm not going to do that, and so I 682 00:47:50.079 --> 00:47:52.039 tried to go to her a little bit more and she simply said, I'm 683 00:47:52.079 --> 00:47:59.039 going to hang up now and you need to speak with AUVIY directly. George, 684 00:47:59.079 --> 00:48:01.159 do you have this Odd's phone number? Who's Avy? I've got it. 685 00:48:01.239 --> 00:48:05.000 I'm trying to call it right now. Let's get Aviy is I do 686 00:48:05.119 --> 00:48:08.079 you know who AVI is? George? Yeah, Abby is a person who 687 00:48:08.400 --> 00:48:15.000 owns the company. Abby is is Sean Schwab's father who lives out here. 688 00:48:15.400 --> 00:48:19.400 Do you know do either of them live out here? Yeah, Ibby lives 689 00:48:19.440 --> 00:48:22.920 in hold. Let's try it. Let's okay, hold on, hold on, 690 00:48:22.039 --> 00:48:24.199 we're going to try to get av on you. Just hank tight, 691 00:48:24.280 --> 00:48:27.639 George. We'll get back to you. I want to find that out. 692 00:48:27.719 --> 00:48:30.880 I think it's crazy, man, absolutely crazy. These guys did it for 693 00:48:31.039 --> 00:48:35.480 you or did this to you? It's nuts, Eric, You've been holding 694 00:48:35.519 --> 00:48:39.960 forever? What's up, Eric? Yeah, I'm trying to get scammed. 695 00:48:40.000 --> 00:48:45.199 The Social Security Administration appears you're trying to get scammed. You mean someone's trying 696 00:48:45.239 --> 00:48:52.519 to scam you. Oh yeah, I got a PDF file from a Did 697 00:48:52.599 --> 00:48:55.679 you email that to us? Is that what I saw? I did? 698 00:48:55.960 --> 00:48:59.239 Hold on, let me pull this up. I didn't get to read it, 699 00:48:59.320 --> 00:49:01.599 but I said, okay, this one's stupid. This is actually a 700 00:49:01.679 --> 00:49:07.599 horrible scam. It's so dumb, it's crazy. First of all, here's 701 00:49:07.639 --> 00:49:09.199 what it says. It's from. Oh my god, I can't believe how 702 00:49:09.280 --> 00:49:13.639 bad this scammer is. This might be the worst scammer we ever met. 703 00:49:14.719 --> 00:49:22.719 It's from Mohammed Baisley ztpt at gmail dot com. Okay, that's who. 704 00:49:22.960 --> 00:49:25.800 That's who the emails from. That's insane, And it says, we regret 705 00:49:25.880 --> 00:49:32.800 to inform you that your Social Security number has been temporarily suspended due to the 706 00:49:34.000 --> 00:49:40.159 detection of suspicious and unlawful activities uncovered in our investigation. Now, first of 707 00:49:40.199 --> 00:49:44.239 all, what the hell? Yes, yes, yes, Shannon, what's 708 00:49:44.320 --> 00:49:49.639 up? Oh god, we're gonna get Avi on. Listen. If I 709 00:49:49.719 --> 00:49:52.320 got to put you on hold, it's because I got I got someone I 710 00:49:52.400 --> 00:49:55.119 got. Well, he can't hear me right now because Kelly's talking to him. 711 00:49:55.159 --> 00:49:59.719 I got a possible real scammer that knows how to scam people, of 712 00:49:59.800 --> 00:50:02.519 course, to the caller. But anyhow, this is so stupid. The 713 00:50:02.599 --> 00:50:06.840 first thing you got to think of, man, is why own by the 714 00:50:06.880 --> 00:50:12.280 way, kind regards Social Security Administration, United States of America, that's how 715 00:50:12.320 --> 00:50:15.159 it signs off. Think about this. So what would that mean to have 716 00:50:15.360 --> 00:50:20.960 your Social Security numbers suspended? I don't even I mean, that's the dumbest 717 00:50:20.960 --> 00:50:22.960 thing I ever heard. And Minos will say, Hey, if you don't 718 00:50:23.000 --> 00:50:27.400 send us fifty dollars, we're going to suspend your birthday for the next year. 719 00:50:27.639 --> 00:50:30.239 I mean, it just doesn't make any sense. Did you respond to 720 00:50:30.320 --> 00:50:35.480 this guy, Eric, No, I just Shannon, do we got him? 721 00:50:35.480 --> 00:50:38.400 Hold on? I got to put you Kelly. What happened? Did 722 00:50:38.480 --> 00:50:44.360 you talk to ali Auvi? And he hung up on me. He's at 723 00:50:44.400 --> 00:50:46.599 the airport. He said that he only had five minutes. I tried to 724 00:50:46.639 --> 00:50:50.639 get him to come on for that five minutes, and all he kept saying 725 00:50:50.800 --> 00:50:53.840 is George needs to speak with my lawyer. George needs to speak with his 726 00:50:54.039 --> 00:50:58.480 lawyer. My god, he's got a lawyer. George is the one that 727 00:50:58.519 --> 00:51:01.559 should have the lawyer. Is he absconding? Where's he going? Is he 728 00:51:01.679 --> 00:51:05.400 on the lamb? He's ready to catch your plane? Is he going to 729 00:51:05.480 --> 00:51:07.159 the Caribbean? What the hell's going on? He would not tell me where 730 00:51:07.199 --> 00:51:12.320 he's going, and he was very vague. He just kept saying that he 731 00:51:12.360 --> 00:51:15.079 would need to talk to his lawyer, talk to his lawyer. Do you 732 00:51:15.199 --> 00:51:17.480 does the guy even give you a lawyer's information? Oh? No, of 733 00:51:17.559 --> 00:51:21.440 course not. No, I'm asking George, do you have any information? 734 00:51:22.880 --> 00:51:25.559 No, he does have a lawyer. He has a title agent, and 735 00:51:27.159 --> 00:51:32.880 the title agent's name is Paul Feldman and basically Ozvy. Yesterday was on a 736 00:51:32.960 --> 00:51:38.079 call with Paul Feldman, the title agent who is basically doing the closing for 737 00:51:39.559 --> 00:51:45.039 both parties, Oby and ourselves, and he basically went on as Ti Rane 738 00:51:45.880 --> 00:51:50.760 call basically Chursy Mount say, how Dad you schedule closing? I didn't authorize 739 00:51:50.800 --> 00:51:54.800 it. I don't have the minyor clothes. And this is Avi. This 740 00:51:55.000 --> 00:52:00.440 is Aviy, this is Avi and a top of that Abby watching George. 741 00:52:00.480 --> 00:52:02.920 I know you lost a quartermill, bro, but you can't be dropping the 742 00:52:04.039 --> 00:52:09.199 bombs. I'm sorry, sorry, he needs to be stopped. His main 743 00:52:09.320 --> 00:52:13.800 business is in Colorado. Someone need to get the district attorney. You know 744 00:52:13.880 --> 00:52:16.960 what I'd like to do. I really would like to talk to this guy 745 00:52:17.159 --> 00:52:22.519 personally. I'm trying to think of how I want to handle this. Hey, 746 00:52:22.960 --> 00:52:27.679 George, keep make sure we have all your information, man, don't 747 00:52:28.719 --> 00:52:31.400 I don't see that we have anything. Kelly, please get everything. I 748 00:52:31.519 --> 00:52:37.159 want a phone number for George his last name. I really want some information. 749 00:52:37.639 --> 00:52:40.440 And what phone number, Kelly did you call? Avi? Who is 750 00:52:40.559 --> 00:52:45.280 apparently at Dea right now, ready to board a plane. And this is 751 00:52:45.440 --> 00:52:51.039 the guy that was supposed to close on a house with George today, And 752 00:52:51.239 --> 00:52:53.760 all of a sudden they find out there's one hundred thousand dollars in lians. 753 00:52:53.800 --> 00:52:59.159 This is all according to George. George also gave him two hundred and fifty 754 00:52:59.239 --> 00:53:02.440 thousand to do improvements on the house so when they closed, the house would 755 00:53:02.440 --> 00:53:07.199 be exactly how they want it. So now that you know, at minimum, 756 00:53:07.320 --> 00:53:10.880 George is out two hundred and fifty thousand. But what number did you 757 00:53:12.039 --> 00:53:15.639 call? Aviy at? And maybe one of our nice listeners out there, 758 00:53:15.679 --> 00:53:19.920 and I'm being serious, can call up and see if this guy is actually 759 00:53:20.039 --> 00:53:23.880 going to make it right? What is his intentions? Just ask Aviy what 760 00:53:24.159 --> 00:53:29.880 his intentions are at this number. Go ahead, Kelly, seven to zero 761 00:53:30.400 --> 00:53:37.119 two one eight zero three five four. That's his cell phone, And I 762 00:53:37.199 --> 00:53:40.159 want you to be nice. I honestly, we've got to try to help 763 00:53:40.239 --> 00:53:45.760 George out. He's in Florida. This show reaches a long, long way, 764 00:53:45.199 --> 00:53:49.159 and I would love to help him out. You realize we got fifty 765 00:53:49.320 --> 00:53:54.760 thousand plus people all over the country that listen to our podcast every single month, 766 00:53:54.920 --> 00:53:59.199 over fifty thousand a month. It's a crazy number. So we have 767 00:53:59.360 --> 00:54:02.800 listeners everywhere. But here's the deal. Av You know, if you're listening 768 00:54:02.960 --> 00:54:07.239 right now, just tell us what's going on. I'm not going to jump 769 00:54:07.320 --> 00:54:13.239 to conclusions and say that you are a BS artist and you are ripping this 770 00:54:13.480 --> 00:54:17.559 guy off, and you did take and it seems like stole his two hundred 771 00:54:17.559 --> 00:54:22.440 and fifty thousand dollars. I'm not going to make that leap right now. 772 00:54:22.800 --> 00:54:27.079 What I would like to know from you a V is are you going to 773 00:54:27.199 --> 00:54:31.480 get this thing closed and get the one hundred thousand dollars of leans that George 774 00:54:31.559 --> 00:54:37.920 says is on the property removed so so he can actually close on the property 775 00:54:38.239 --> 00:54:43.400 he has put two hundred and fifty thousand dollars in. I wish, I 776 00:54:43.519 --> 00:54:47.360 wish this was going down in Colorado and not in Florida. But thank goodness, 777 00:54:47.480 --> 00:54:57.440 this business apparently is out here. Schwab Scchwalb Builders and once again AV 778 00:54:57.719 --> 00:55:01.599 seven two zero be nice, be nice. You heard the instructions two one 779 00:55:01.800 --> 00:55:07.599 eight zero three five four seven two zero two one eight zero three five four. 780 00:55:08.480 --> 00:55:13.360 This is where you can help us. We talk about this show media 781 00:55:13.679 --> 00:55:17.440 with a purpose. This is a perfect example of that. We do not 782 00:55:17.880 --> 00:55:22.039 like when people get ripped off to this tune. Actually, we don't like 783 00:55:22.079 --> 00:55:25.920 when people get ripped off at all. But this is a quarter million dollars 784 00:55:27.199 --> 00:55:32.320 plus and this guy doesn't want to talk. Maybe someone out there can get 785 00:55:32.480 --> 00:55:37.800 him to say what his intentions are and give us a call at three oh 786 00:55:37.960 --> 00:55:47.039 three seven one three talk go with a sure thing Denver's best roofer Excel Roofing 787 00:55:47.119 --> 00:55:53.599 dot com. You don't pay a cent until you're content. Time for an 788 00:55:53.639 --> 00:55:59.239 insurance check up free, no obligation. In comparison, call Compass Insurance paying 789 00:55:59.320 --> 00:56:02.760 too much coverage at dozens of insurance companies find out now three all three seven 790 00:56:02.760 --> 00:56:07.280 to seven to one help. You'll think you're his only customer when you choose 791 00:56:07.320 --> 00:56:10.719 Frank durand the real estate Man dot com to list your home with Remax Alliance 792 00:56:12.000 --> 00:56:20.199 three all three nine two zero sixteen twenty two. You know that Denver region, 793 00:56:21.440 --> 00:56:24.559 those guys are doing so good. Listen to this or opening up a 794 00:56:24.719 --> 00:56:30.440 place in Houston, which is amazing two hundred and fifty bucks. I'm not 795 00:56:30.519 --> 00:56:35.840 even doing a spot. I'm actually emailing doctor Joel because I'm helping them out 796 00:56:35.880 --> 00:56:38.920 with Houston. But they're opening a clinic there. When I say other places 797 00:56:39.000 --> 00:56:43.639 do it for fifteen hundred a month or two thousand, I'm not kidding these 798 00:56:43.639 --> 00:56:46.280 guys. Two hundred and fifty bucks semi glue tide. I think the other 799 00:56:46.440 --> 00:56:51.239 drug, the try whatever, is a little more expensive, but compared to 800 00:56:51.320 --> 00:56:57.960 the other clinics, it's not. I hope he doesn't call Houston's location Denver 801 00:56:58.119 --> 00:57:00.440 region. That could be very odd. I assume it's going to be Houston 802 00:57:00.519 --> 00:57:06.719 region, but I figured i'd share that with people. It really is a 803 00:57:06.800 --> 00:57:09.239 true deal. Now, if anybody gets in touch with av, we do 804 00:57:09.360 --> 00:57:12.960 have one line open. I'd love to hear from you. Three oh three 805 00:57:13.719 --> 00:57:16.519 seven one three A two five five three O three seven one three A two 806 00:57:16.599 --> 00:57:20.280 five five. I'm going to finish up with Eric. He sent me a 807 00:57:21.119 --> 00:57:23.480 email from a scammer. Eric. It's like the worst scam I've ever seen. 808 00:57:23.679 --> 00:57:28.400 We're gonna pause or put your social Security number on hold. It's just 809 00:57:28.599 --> 00:57:30.719 ridiculous. In fact, it's so bad, I bet no one has ever 810 00:57:30.880 --> 00:57:37.320 fallen for it. What do you think? Tell me you ran out and 811 00:57:37.400 --> 00:57:43.199 got him a gift card to Amazon? Oh no, actually Apple gift cards. 812 00:57:43.599 --> 00:57:47.320 You did not. If you did, I would give you the Dumbest 813 00:57:47.360 --> 00:57:54.480 Person Award. That would be insane, It really would would. It's crazy. 814 00:57:54.599 --> 00:58:00.159 Man. No I've never heard of putting a social Security number on hold. 815 00:58:00.440 --> 00:58:04.559 It's quite a ridiculous Hey, I appreciate your call. Eric, Can 816 00:58:04.599 --> 00:58:07.320 I appreciate you listening to this show. We can get him cleared up on 817 00:58:07.440 --> 00:58:12.480 one three oh three seven one three eight two five five. That leaves two 818 00:58:12.559 --> 00:58:16.760 lines open. It looks like Mike's been holding the longest. Lisa has an 819 00:58:16.760 --> 00:58:21.360 issue with roaches in her apartment. Lisa, you'll be next. Hey Mike, 820 00:58:21.440 --> 00:58:24.400 what's going on? Man? Good morning? Mark. I purchased a 821 00:58:24.480 --> 00:58:31.719 vehicle from a dealership back east. It's a twenty twenty two Cadillac XT six. 822 00:58:32.440 --> 00:58:37.960 Bottom line is it's been in a wreck, but it's not didn't show 823 00:58:37.000 --> 00:58:42.079 up on Carfax. It's been repaired. But I mean I I Hey, 824 00:58:42.440 --> 00:58:45.400 Mike, Mike, I'm sorry, man, it's a twenty twenty two what 825 00:58:45.920 --> 00:58:52.960 Cadillac? Cadillac? What xt six? Is that like a suv? It's 826 00:58:53.000 --> 00:58:55.960 like the Mini of the Escalade. It's the smaller version of the Esclade. 827 00:58:55.960 --> 00:58:59.519 I got you. So you bought this and when you bought it, did 828 00:58:59.599 --> 00:59:02.079 you look at it it all? Or you just bought its sight unseen from 829 00:59:02.360 --> 00:59:07.039 wherever you said? Not unseen? Because I was told that it wasn't in 830 00:59:07.119 --> 00:59:10.079 a wreck and everything was fine, and you pulled tell that there have been 831 00:59:10.719 --> 00:59:15.360 Well, hold on a second, you pulled a car fax? You did? 832 00:59:15.559 --> 00:59:17.440 Or did they pull it and tell you what was clean? Or did 833 00:59:17.519 --> 00:59:22.280 you actually look at a car FAXX and it was clean? They they I 834 00:59:22.360 --> 00:59:24.559 looked at their car facts that they pulled and that it's clean. And if 835 00:59:24.599 --> 00:59:30.760 you pull one now out of curiosity, is it still clean? I haven't 836 00:59:30.800 --> 00:59:34.559 done that. Now, that'd be interesting. I would like you to do 837 00:59:34.679 --> 00:59:37.000 that. But go ahead. So the car showed up and you talk about 838 00:59:37.000 --> 00:59:42.039 an accident, How do you know there was an accident? You can tell 839 00:59:42.119 --> 00:59:46.679 by the paint, like under the hood or somewhere no back to the rear 840 00:59:46.800 --> 00:59:51.119 end, okay, And I don't know what extensive damage, but I mean 841 00:59:51.159 --> 00:59:53.440 you can just tell that is it painted on on the on the rear quarter 842 00:59:53.559 --> 00:59:59.760 panels on both sides, you know, and it's obvious. I mean, 843 01:00:00.039 --> 01:00:02.679 anybody can see that it's been painted on. It's not hard to tell. 844 01:00:02.960 --> 01:00:07.400 Well what else, Let let's forget about that. So it's a bad paint 845 01:00:07.519 --> 01:00:09.679 job, and you know, it seems like it probably got rear ended or 846 01:00:09.719 --> 01:00:14.960 backed into something whatever, happened. So when you call them up, what 847 01:00:15.039 --> 01:00:17.920 do they say? Right now? I have not done that. I wanted 848 01:00:17.960 --> 01:00:22.079 to ask you, what would you do do I Well, you're all done, 849 01:00:22.280 --> 01:00:28.280 I've there's a couple things here. I appreciate you asking me. Where 850 01:00:28.400 --> 01:00:36.119 my brain went immediately was who cares? And here's why if it was painted 851 01:00:36.199 --> 01:00:38.360 properly. And I don't know how much that dollar amount is, but it 852 01:00:38.480 --> 01:00:43.039 is a dollar amount, and depending on how big the area, long as 853 01:00:43.119 --> 01:00:46.760 everything's lined up right the bump or the trunk, everything's good. If let's 854 01:00:46.760 --> 01:00:52.519 say a thousand bucks in paint would fix this situation, I wouldn't look at 855 01:00:52.559 --> 01:00:55.800 this as that bad of a deal. If the carfax is clean. That's 856 01:00:55.800 --> 01:01:00.159 why I asked you if you pulled it, because if you pulled it and 857 01:01:00.199 --> 01:01:02.519 the car fax is clean, when you go to sell it, the car 858 01:01:02.679 --> 01:01:06.000 fax is still going to be clean, unless, of course, you get 859 01:01:06.039 --> 01:01:08.400 into a wreck or someone hits you or something. So I don't know if 860 01:01:08.440 --> 01:01:14.599 it's that big of a deal, nor did they imply any warranty? Did 861 01:01:14.639 --> 01:01:17.320 they actually tell you? And more importantly, is it in writing or email 862 01:01:17.719 --> 01:01:23.400 something to the tune that it's never been in an accident. No, No, 863 01:01:24.199 --> 01:01:29.880 because all funny because it's obvious to me, like you know, to 864 01:01:30.039 --> 01:01:32.639 discovery. You know that the dealership should have disclosed it. You know, 865 01:01:32.719 --> 01:01:37.719 we did a video walk around on the whole vehicle. It's just there, 866 01:01:37.800 --> 01:01:39.679 you can see it. Okay. Besides that, though, I want that 867 01:01:39.840 --> 01:01:45.199 part out of your brain. Besides that, do you even care if it 868 01:01:45.440 --> 01:01:47.960 looked right? Or is it just bothering you that it did get repaired. 869 01:01:49.199 --> 01:01:52.719 If they repaired it properly and the paint was perfect, would you care? 870 01:01:53.159 --> 01:01:57.920 I wouldn't know. Yeah, that's true, you wouldn't know. But if 871 01:01:58.000 --> 01:02:00.920 you could get it painted now, and let's say it's a thousand bucks, 872 01:02:01.480 --> 01:02:07.039 would you care? Probably not, Okay, then I would see how much 873 01:02:07.119 --> 01:02:10.239 it is going to be to get painted. So other than that, the 874 01:02:10.360 --> 01:02:15.360 car's in good shape, it runs fine, no issues. Yeah, it's 875 01:02:15.079 --> 01:02:19.000 yeah, I had like thirteen thousand miles on it. It's in that condition 876 01:02:19.159 --> 01:02:21.960 other than it's been wrecked, you know. And did you get a good 877 01:02:22.039 --> 01:02:24.599 deal on it condition? Well? I think I got an I think it 878 01:02:24.679 --> 01:02:28.760 was a fair price. Okay, yeah, well, but I mean I 879 01:02:29.079 --> 01:02:30.360 feel like it could have been a better price if I knew that it was 880 01:02:30.400 --> 01:02:34.280 in an accident. Yeah, well, I mean that's too late, man. 881 01:02:34.440 --> 01:02:37.599 You bought it as is. It is what it is, and it's 882 01:02:37.679 --> 01:02:40.360 not as bad as most of the cars we get. You're just frustrating because 883 01:02:40.360 --> 01:02:45.239 you feel like they snookered you man a little bit. Yeah, and I 884 01:02:45.320 --> 01:02:46.920 mean I just wanted you bounce it off from you. And what would you 885 01:02:47.000 --> 01:02:50.239 do, because I mean it is something that I could take on a small 886 01:02:50.280 --> 01:02:52.320 claims for the different No, not out of state. It'd be a real 887 01:02:52.400 --> 01:02:57.199 pain in the ass, and you could paint it even cheaper. Okay, 888 01:02:57.519 --> 01:03:01.280 I appreciate it. You know who's what area town you in. I'm in 889 01:03:01.320 --> 01:03:06.719 the mid South metro you know what in Castle Rock. I've used these guys 890 01:03:06.800 --> 01:03:09.000 numerous times. Just call them up, ask them or drive it down there. 891 01:03:09.039 --> 01:03:12.599 They'll give you a quote right on there. I don't know how quick 892 01:03:12.639 --> 01:03:16.000 they're going to be, but Michael's autobody. They're not on the referral list, 893 01:03:16.039 --> 01:03:19.840 but I have personally used them a million times. One of the reason 894 01:03:19.880 --> 01:03:23.760 they're not on is they're so busy. It's insane. I mean it's crazy. 895 01:03:23.880 --> 01:03:28.159 Michael is like he's a god when it comes to paint and repair. 896 01:03:28.280 --> 01:03:31.119 So just kind of drive it down there. See how much they're talking about 897 01:03:31.159 --> 01:03:35.400 to fix it, and I just get it fixed, because it's evident every 898 01:03:35.440 --> 01:03:37.960 time you walk into a parking lot at this point and look at that car, 899 01:03:38.000 --> 01:03:42.679 it's driving you crazy. So grab that extra grand out of your pocket 900 01:03:42.719 --> 01:03:45.880 and just get it out of your head, you know what I'm saying. 901 01:03:46.039 --> 01:03:49.280 Yeah, well, thank you, Mark, You're welcome. Have a good 902 01:03:49.360 --> 01:03:52.360 one man. Yeah, it would bother me too, it would. But 903 01:03:52.480 --> 01:03:55.800 I have learned in my ripe age of fifty two, I have learned to 904 01:03:57.480 --> 01:04:00.960 take deep breaths and keep your bladood pressure down and don't get upset, and 905 01:04:01.079 --> 01:04:04.800 don't yell at contractors. And you know, I've learned that don't don't be 906 01:04:04.920 --> 01:04:11.119 the guy on Frontier that's screaming at everybody because Frontiers trying to screw you right 907 01:04:11.159 --> 01:04:14.760 there at the airport. Don't be that guy. Mark. I tell myself 908 01:04:14.800 --> 01:04:16.440 that every day, Frank, aren't you proud of me? Don't forget the 909 01:04:16.480 --> 01:04:21.559 shucks and darn Mark, As Frank says, I am a shucks and darn 910 01:04:21.679 --> 01:04:25.880 kind of guy. I'll never forget the first time you told me that it 911 01:04:26.000 --> 01:04:30.119 had to be got fifteen years Frank twelve years, I don't know, a 912 01:04:30.280 --> 01:04:34.800 long time ago. We're sitting in here, and if you listen on YouTube, 913 01:04:35.960 --> 01:04:40.159 you go to YouTube and you hit Troubleshooter Network. But if you listen 914 01:04:40.239 --> 01:04:45.079 to us on breaks that way, I've been known to drop a few let's 915 01:04:45.119 --> 01:04:47.400 say F bombs. I mean, we can say that, and a few 916 01:04:48.800 --> 01:04:53.639 choice colorful words. I mean, you know, just a few. Yes. 917 01:04:54.119 --> 01:04:58.880 I've been getting better though in my older age. And one day Frank 918 01:04:59.000 --> 01:05:03.440 is sitting here and he looks over at me during break after I'm spouting off 919 01:05:03.559 --> 01:05:09.840 something and says to me, with the most serious face I've ever seen, 920 01:05:11.239 --> 01:05:14.519 go ahead, Frank, say it. I said, Mark, you're not 921 01:05:14.639 --> 01:05:17.000 exactly a shucks and darn kind of guy, are you? And I looked 922 01:05:17.000 --> 01:05:23.039 at him and it took me a second, and I'm pretty sure I said 923 01:05:23.599 --> 01:05:29.119 f No, I'm not. So it was an interesting conversation. All right, 924 01:05:29.159 --> 01:05:32.199 three oh three seven one three A two five five roaches in an apartment. 925 01:05:32.440 --> 01:05:35.119 We're going to try to help Lisa out. Maybe I'll send a deputy 926 01:05:35.159 --> 01:05:40.599 out there see us. Sometimes sometimes we go out to these apartments and in 927 01:05:40.719 --> 01:05:43.679 all honesty, we don't see any issues. We're going to talk to Lisa 928 01:05:44.079 --> 01:05:48.519 and then Dave. Dave has a issue with car insurance. We can get 929 01:05:48.519 --> 01:05:51.320 one of our experts on or I'll probably be able to answer that. But 930 01:05:51.480 --> 01:06:00.679 we do have two lines open three oh three seven one three talk go with 931 01:06:00.800 --> 01:06:03.920 a sure thing Denver's Best roofer Excel Roofing dot com. You don't pay a 932 01:06:04.039 --> 01:06:13.880 cent until you're contenth time for an insurance checkup free no obligation comparison call Compass 933 01:06:13.960 --> 01:06:17.639 Insurance paying too much your coverage at dozens of insurance companies find out now three 934 01:06:17.679 --> 01:06:21.320 all three seven to seven to one help. You'll think you're his only customer 935 01:06:21.360 --> 01:06:25.960 when you choose Frank durand the real estate Man dot com to list your home 936 01:06:26.199 --> 01:06:33.679 with Remax Alliance three all three nine two zero sixteen twenty two. All right, 937 01:06:33.719 --> 01:06:36.840 three O three seven one three A two five five. I've got breaking 938 01:06:36.920 --> 01:06:44.639 news, breaking news from the Frank Duran household. So we were talking about 939 01:06:45.519 --> 01:06:48.559 uh me being a shuckson darn kind of guy, and Frank was sharing some 940 01:06:48.719 --> 01:06:53.079 of the words that your mother would use and what was what were you sharing 941 01:06:53.199 --> 01:06:57.800 before uh before the Breakdore hit your mic Go ahead, Well, Mark, 942 01:06:57.840 --> 01:07:00.119 my mom just sent me a text she wrote, she said, frank ed 943 01:07:00.199 --> 01:07:02.679 word. She's my middle of name when I'm in trouble. I heard what 944 01:07:02.800 --> 01:07:08.039 you said. Uh now what did you say for people that just tuned in? 945 01:07:08.440 --> 01:07:12.400 You said, you remember your mother always saying stuff like I don't recollect 946 01:07:12.480 --> 01:07:15.719 mark fizzle sticks, more trouble fizzle sticks or something. Then she says, 947 01:07:15.840 --> 01:07:18.559 she says, I don't talk that way now. I have alternative words such 948 01:07:18.599 --> 01:07:25.440 as shazam and fiddley d fiddlely d fiddlely d, Frank duran. You were 949 01:07:25.480 --> 01:07:30.280 supposed to be home by Dawn fiddley d anybody. My mom is five foot 950 01:07:30.360 --> 01:07:31.440 nothing. I'm still scared to death of her, So I don't mess with 951 01:07:31.480 --> 01:07:34.679 my mom. Man, you know, you made me think of something. 952 01:07:35.079 --> 01:07:41.880 I had a friend growing up. His name was Greg Stanley and his stepdad, 953 01:07:42.079 --> 01:07:45.599 okay, his name was Pat. They lived in a house. It 954 01:07:45.760 --> 01:07:49.519 was five brothers and then the mother and the dad. The dad worked like 955 01:07:49.719 --> 01:07:53.960 all the time, just put food on the table all the time. The 956 01:07:54.079 --> 01:07:58.079 mother was like five foot tall, maybe even shorter, and this is how 957 01:07:58.280 --> 01:08:01.000 she would do it. And it's so funny listening to this, because in 958 01:08:01.079 --> 01:08:04.400 a way it's kind of sad, but it was very true, and it's 959 01:08:04.440 --> 01:08:10.320 also kind of funny. It's kind of strange. So if one boy was 960 01:08:10.400 --> 01:08:15.199 in trouble, she would make the others hold them down and she'd hit him 961 01:08:15.199 --> 01:08:17.840 with a frying pan. I mean, straight up, go get your brother 962 01:08:17.960 --> 01:08:21.199 and bring them over here. And they would run like hell because I mean, 963 01:08:21.279 --> 01:08:26.920 they're getting ready to be hit with a frying pan. So when you 964 01:08:27.000 --> 01:08:29.840 first hear it, you think it is funny, but then you really go, 965 01:08:30.359 --> 01:08:32.640 oh, man, that would suck to grow up. When you're in 966 01:08:32.760 --> 01:08:36.600 trouble you get nailed with a frying pan. Do you remember Deputy Dan? 967 01:08:38.399 --> 01:08:41.520 Absolutely? So. Deputy Dan was one of her deputies forever, and I 968 01:08:41.640 --> 01:08:45.239 still play racketball with him. But he has a story that's crazy too. 969 01:08:45.319 --> 01:08:46.359 Man. You know what he would do and I promise I'll get to the 970 01:08:46.399 --> 01:08:51.199 phones. I'm just up against the clock. So his dad would pull out 971 01:08:51.359 --> 01:08:55.479 pliers. They grew up on a farm. He was like the real deal 972 01:08:55.640 --> 01:08:59.520 farmer. They had sheep and cows and goats and whatever they got on farms. 973 01:09:00.199 --> 01:09:02.319 His dad always had plyers on his belt. And if you were in 974 01:09:02.399 --> 01:09:05.159 trouble, not doing what you were supposed to do when you were supposed to 975 01:09:05.159 --> 01:09:09.800 do it. He'd whip out those pliers and he could throw them, you 976 01:09:09.920 --> 01:09:13.319 know, thirty forty feet and crack you in the head with them. That 977 01:09:13.640 --> 01:09:16.119 is how he handled stuff. Think about that, man, that's some tough 978 01:09:16.199 --> 01:09:19.119 stuff. I used to get spanked. Did you ever get spank Stephanie? 979 01:09:19.199 --> 01:09:24.840 Oh yeah, did you? I did? Not a lot? Frank absolutely, 980 01:09:25.199 --> 01:09:28.439 yeah. It's amazing. Kids. Now, we didn't spank our kids 981 01:09:28.520 --> 01:09:32.279 maybe once or twice, and I'll tell you why, because we learned electronic 982 01:09:33.079 --> 01:09:40.520 being grounded from Xbox or phones was way better and it worked a lot longer, 983 01:09:40.600 --> 01:09:43.159 so it was good. All right, everybody, hang on, We've 984 01:09:43.199 --> 01:09:45.840 got a lot coming up after the break. Join us on YouTube. By 985 01:09:45.920 --> 01:09:49.119 the way, go to YouTube and hit Troubleshooter Network. We've got a question 986 01:09:49.239 --> 01:09:54.000 on car insurance roaches. Two lines, one line open, three zero three 987 01:09:54.079 --> 01:10:04.319 Martino, go with a sure thing Denver's best roofer Excel roofing dot com. 988 01:10:04.479 --> 01:10:12.279 You don't pay a cent until you're content. Time for an insurance check up 989 01:10:12.359 --> 01:10:16.760 free no obligation comparison call Compass Insurance. Pay too much your coverage at dozens 990 01:10:16.800 --> 01:10:20.439 of insurance companies find out now three oh three seven seven to one help. 991 01:10:20.640 --> 01:10:25.399 You'll think you're his only customer when you choose Frank durand the real estate Man 992 01:10:25.479 --> 01:10:29.920 dot com to list your home with Remax Alliance three oh three nine two zero 993 01:10:30.079 --> 01:10:45.079 sixteen twenty two. Ripped you need so you don't have run anxious as we 994 01:10:45.279 --> 01:10:54.119 can show Shooter's gonna help. Come. Six is the Troubleshooter Show. No 995 01:10:54.680 --> 01:10:58.920 don Martine, Welcome, my friends, Welcome to the only show that's kind. 996 01:10:58.960 --> 01:11:01.119 We're here to solve problems. Say it with me, answer questions, 997 01:11:01.199 --> 01:11:04.199 take complaints, make your life just a little bit better. You've been ripped 998 01:11:04.239 --> 01:11:08.800 off or taken advantage of, or maybe you're in a situation right now you 999 01:11:08.960 --> 01:11:11.840 think, yeah, something could be wrong. Here, go with your gut 1000 01:11:11.880 --> 01:11:15.319 and give us a call. Got one line open three zero three seven one 1001 01:11:15.439 --> 01:11:18.600 three eight two five five. I'm gonna introduce everybody in the room with me. 1002 01:11:19.039 --> 01:11:21.439 And if you want to see him, go to YouTube dot com type 1003 01:11:21.479 --> 01:11:27.800 in Troubleshooter Network. You can watch his lives. You can eavesdrop during breaks. 1004 01:11:27.920 --> 01:11:30.760 It's kind of a show within its show. Now Paul the Waterman, 1005 01:11:30.840 --> 01:11:35.000 by the way, the best for less You realize we got a whole house 1006 01:11:35.079 --> 01:11:40.920 softener from him, and it was about it wasn't quite half ours cost. 1007 01:11:41.000 --> 01:11:45.640 I think it was thirty five hundred bucks, and we had not only the 1008 01:11:45.680 --> 01:11:49.560 whole house water softener, but we had additional filtration. Our water softener was 1009 01:11:49.680 --> 01:11:53.560 under two grand. And I forget what that additional thing was called, but 1010 01:11:53.640 --> 01:11:57.079 it's got something to do with the corrosion we have from our well water. 1011 01:11:57.159 --> 01:11:59.800 It's supposed to like, I don't even know what it's called. I should 1012 01:11:59.800 --> 01:12:02.640 ask Paul what that is. But regardless, we got quotes after he gave 1013 01:12:02.720 --> 01:12:09.439 us a quote on the same systems double double or well almost double, like 1014 01:12:09.560 --> 01:12:13.079 ninety five percent higher. It was crazy. We spent thirty five hundred. 1015 01:12:13.439 --> 01:12:16.600 We had other estimates at like sixty seven and sixty eight hundred dollars. That's 1016 01:12:16.640 --> 01:12:20.199 why we say the best for less. The warranties are great. Paul himself 1017 01:12:20.359 --> 01:12:25.800 is actually a licensed plumber. It's a great company to deal with if you 1018 01:12:25.880 --> 01:12:30.640 need that water softener or under the sink ultrafiltration systems, so you got that 1019 01:12:30.760 --> 01:12:34.640 pure drinking water, and they've got systems that can get rid of those poisonous 1020 01:12:34.680 --> 01:12:41.680 forever chemicals. They have it all Waterpros dot Net Waterpros dot netwaterpros dot net 1021 01:12:42.439 --> 01:12:47.800 Now Stephanie Thomas. She's a realtor and good friend in the Pike's Peak region. 1022 01:12:47.960 --> 01:12:53.439 If you're looking for something in Colorado Springs Woodland Park, where how far 1023 01:12:53.600 --> 01:12:57.479 do you go south? I have done a little bit in the Pueblo area, 1024 01:12:58.720 --> 01:13:02.560 not terribly south, blow more like Pueblo West. Is Pueblo a tough 1025 01:13:03.279 --> 01:13:06.000 Is it a tough area to sell? We get a lot of calls up 1026 01:13:06.039 --> 01:13:12.439 there or from Pueblo, and none of them seem good. I guess what 1027 01:13:12.520 --> 01:13:15.000 I'm saying, is is it a bad area, Stephanie? Is it like 1028 01:13:15.159 --> 01:13:18.720 drug infested? I'll ask it, and I realize you want people calling you, 1029 01:13:18.840 --> 01:13:21.199 so it's I don't care. I'll still put you on the spot. 1030 01:13:21.560 --> 01:13:25.600 Compared to Colorado Springs? Is it a hell hole? Let's just say what 1031 01:13:25.720 --> 01:13:29.239 it is? You know, you know I can't answer that question. I 1032 01:13:29.319 --> 01:13:31.239 can't give my personal opinions on this that are the next right. I will 1033 01:13:31.319 --> 01:13:35.640 say, there's definitely everybody's cup of tea Pueblo may not. Is it a 1034 01:13:35.680 --> 01:13:39.880 lot cheaper in Pueblo? Yes, you can definitely get a lot more home. 1035 01:13:39.920 --> 01:13:42.840 You can. You can definitely get some lower price properties out in Pueblo. 1036 01:13:42.920 --> 01:13:45.079 And that's not necessarily you know, Oh, that's not a bad thing 1037 01:13:45.239 --> 01:13:48.039 thing at all. Yeah, I've some people get homes out there that we 1038 01:13:48.079 --> 01:13:51.119 wouldn't have been able to touch in like the Colorado Springs market. What is 1039 01:13:51.239 --> 01:13:56.920 the most expensive area in the Pike's Peak. I'm guessing it's around I always 1040 01:13:56.960 --> 01:14:00.199 want to call it to Gaylord, but it's the broad the Rotten warn't so. 1041 01:14:00.560 --> 01:14:02.640 And I've been up there. In fact, you and Mike and myself 1042 01:14:02.680 --> 01:14:06.560 and Suzanne went to a beer festival up there right by there. The homes 1043 01:14:06.600 --> 01:14:12.479 are absolutely stunning. Yes, Broad Moore's definitely a higher priced area. I 1044 01:14:12.479 --> 01:14:16.680 wouldn't necessarily the highest. There's definitely how much is that out there? Let's 1045 01:14:16.680 --> 01:14:20.840 say around the broad More your average home, you're easily going to go north 1046 01:14:20.920 --> 01:14:26.640 to seven fifty, you know, depending on the home's wor's a one five 1047 01:14:26.800 --> 01:14:29.159 two million dollar home. You can have some of that out in the broad 1048 01:14:29.159 --> 01:14:30.760 More area too. I've seen some homes out there that have a little bit 1049 01:14:30.800 --> 01:14:34.199 of anchorage that what are you were you going to say? There's some areas 1050 01:14:34.239 --> 01:14:39.680 in the north part of Colorado Springs too, out on the west side kind 1051 01:14:39.720 --> 01:14:44.800 of in the foothills. You'll definitely see some where you live, like Woodland 1052 01:14:44.880 --> 01:14:48.039 Park. Yes, that's a nice area. You definitely will see some homes 1053 01:14:48.079 --> 01:14:53.479 start exceeding their median price or average price up in Woodland Park is quite a 1054 01:14:53.520 --> 01:14:56.399 bit higher, even than the Springs. I mean, you're you're over six 1055 01:14:56.640 --> 01:14:59.720 six forty six forty five and that's a media. Yes, yeah, that's 1056 01:14:59.720 --> 01:15:02.000 where it averages up in Woodland Park. There we had that. You remember 1057 01:15:02.079 --> 01:15:05.840 years ago, I had that mountain house up across from where you guys are 1058 01:15:05.920 --> 01:15:11.720 in West Creek. The fire killed it. Man, every home burnt down 1059 01:15:11.840 --> 01:15:15.239 except for three. Yeah, it was nuts, man, And I'm talking 1060 01:15:15.319 --> 01:15:17.239 in our little area. There was the Hayman fire that laid out We can 1061 01:15:17.319 --> 01:15:20.960 see burn scar. She was burning up a deer Jane letter and she was 1062 01:15:21.039 --> 01:15:28.119 a firefighter or something. A fire recall lit the whole place agent. So 1063 01:15:28.279 --> 01:15:30.840 she burned it up. So our house we had a metal roof, and 1064 01:15:31.119 --> 01:15:34.680 it did not go up right across the street, gone behind us, gone 1065 01:15:34.840 --> 01:15:39.840 across the road, gone up the road, gone, everything gone. Worst 1066 01:15:39.880 --> 01:15:43.199 thing that could ever happen. Thank god, it was just a weekend house. 1067 01:15:43.640 --> 01:15:46.239 Because it sucked. Man, the value went down. It was in 1068 01:15:46.319 --> 01:15:50.399 a burnout area, every tree gone. It looked like it was the only 1069 01:15:50.479 --> 01:15:54.680 structure and it just killed it. It killed it. In fact, that 1070 01:15:54.880 --> 01:15:58.239 area still looks like hell, doesn't it. Yeah, there's there's still quite 1071 01:15:58.279 --> 01:16:00.439 a scar and when it rains, are man, they got flooding issues. 1072 01:16:01.279 --> 01:16:06.039 Definitely you're starting to see some vegetation come back, which definitely don't have the 1073 01:16:06.159 --> 01:16:09.720 thick forest up there yet. All right, Frank Duran, the real estate 1074 01:16:09.800 --> 01:16:12.439 man, let's talk Denver real quick. I promise folks, I'll get to 1075 01:16:12.520 --> 01:16:15.960 the phone. I can hear the people on YouTube just yelling. Get to 1076 01:16:15.000 --> 01:16:17.399 the calls. I will. We got a call for Excel. We got 1077 01:16:17.439 --> 01:16:20.880 a problem with roaches in an apartment. We have a question on insurance. 1078 01:16:20.920 --> 01:16:26.760 We got one line open. But Frank Duran, let's talk on the same 1079 01:16:26.840 --> 01:16:30.840 ideas. So Cherry Hill's most expensive Denver metro like where John Elway. Isn't 1080 01:16:30.840 --> 01:16:33.960 that where he lived years ago? Or Peyton Manning? Yeah that's up there, 1081 01:16:34.000 --> 01:16:36.279 Mark for sure. Look what are we talking over there? It's right 1082 01:16:36.319 --> 01:16:40.279 down the road. I mean we talk in five million, ten million? 1083 01:16:40.319 --> 01:16:43.439 I mean what are we talk You know what I've read somewhere I want to 1084 01:16:43.479 --> 01:16:46.520 say it was Russell Wilson's home was like around twenty five million. God, 1085 01:16:46.680 --> 01:16:51.560 that's unbelievable. Yeah, twenty five million. He couldn't even play ball. 1086 01:16:54.000 --> 01:16:57.520 How does he get all that? That's a whole different story. But twenty 1087 01:16:57.720 --> 01:17:00.279 five million? Did it sell for that? I'm not sure if it closed 1088 01:17:00.359 --> 01:17:02.439 yet. I thought they did have a buyer. I could be wrong. 1089 01:17:02.760 --> 01:17:05.760 Uh, but that's right. I read that. God, I always say 1090 01:17:05.960 --> 01:17:10.359 I think I'm doing good in life. I always say it, I think 1091 01:17:10.439 --> 01:17:13.439 I'm doing good, and I'm not saying I'm not. But then you hear 1092 01:17:13.520 --> 01:17:17.239 of a guy that's got a twenty five million dollar house, twenty five isn't 1093 01:17:17.239 --> 01:17:23.159 it. Then you hear these places, these penhouses like in Manhattan. Ye, 1094 01:17:23.319 --> 01:17:27.199 that are two hundred million dollars. Yeah, yeah, two hundred million. 1095 01:17:27.279 --> 01:17:30.319 That's phenomenal. Imagine what your HOA fees are each month. I mean, 1096 01:17:30.439 --> 01:17:35.720 honestly, you remember Tom's place over here in a landmark because Tom had 1097 01:17:35.760 --> 01:17:39.640 a he had a nice penhouse. Yeah. In fact, didn't you guys 1098 01:17:39.760 --> 01:17:44.960 break the record when you sold it? We had it for a long time 1099 01:17:45.119 --> 01:17:46.319 for that size of unit over there. Yeah, we have, But no, 1100 01:17:46.840 --> 01:17:49.920 I mean you broke a record. Oh you okay, since then it's 1101 01:17:49.960 --> 01:17:53.159 been broke. Yeah, I'm sure it has. But but they sold it 1102 01:17:53.239 --> 01:17:56.600 for more than any other unit over in either of the towers. So that 1103 01:17:56.720 --> 01:17:59.840 size of you yeah, for that model. Yeah, so and I remember 1104 01:18:00.119 --> 01:18:03.239 is hoa holy moly. I'm not going to say it, but per month 1105 01:18:03.319 --> 01:18:06.359 you go, my god, that's a mortgage payment. Even if you own 1106 01:18:06.439 --> 01:18:10.880 it outright and don't have a mortgage payment, you put in the fees and 1107 01:18:11.000 --> 01:18:15.239 stuff. Oh well, that place Mark was like walking in a luxury hotel. 1108 01:18:15.319 --> 01:18:17.640 And then when we did the virtual concierge service, Oh the concierge. 1109 01:18:17.680 --> 01:18:19.840 That was incredible. The concier there were so nice about it too. We 1110 01:18:19.880 --> 01:18:24.239 did a virtual tour. The person that answers the door or opens the door 1111 01:18:24.319 --> 01:18:26.760 for you. Yeah, he was part of our video opening the door roll 1112 01:18:26.840 --> 01:18:29.760 politely for the video. Oh and they do it every day. Oh yeah, 1113 01:18:29.800 --> 01:18:31.880 it was amazing. So bring your groceries up. Yeah, it's a 1114 01:18:32.119 --> 01:18:36.399 really nice place, all right. Anyhow three O three seven one three A 1115 01:18:36.520 --> 01:18:40.960 two five five. By the way, deputy bow when we talk deputies, 1116 01:18:41.000 --> 01:18:43.520 if you're new to the show, what we do is we solve problems. 1117 01:18:43.800 --> 01:18:45.600 I might assign him to something that we're going to talk about here. But 1118 01:18:45.680 --> 01:18:49.399 he's new to the team and I want to welcome you. Last time you 1119 01:18:49.479 --> 01:18:53.680 were here, I was working on five hundred things. I didn't get that 1120 01:18:54.520 --> 01:18:57.520 much time to talk to you. What is your background, man? What 1121 01:18:57.720 --> 01:19:00.079 brings you to us? Real quick? Well, thank you for the introduction. 1122 01:19:00.439 --> 01:19:06.439 Yeah, I've been in the HVAC supply business. That's last forty fifty 1123 01:19:06.520 --> 01:19:10.279 years. Okay, you know what, Deputy Bow I want to ask you 1124 01:19:10.399 --> 01:19:15.359 this. Then let's go back ten years. Were you selling, installing, 1125 01:19:15.600 --> 01:19:21.680 or doing both of furnaces? We stick you whole. Nineteen thirty nine. 1126 01:19:23.520 --> 01:19:29.079 We started out doing service and installation, and in the late nineties we decided 1127 01:19:29.119 --> 01:19:32.880 to go more into the parts wholesale business, where we would sell parts and 1128 01:19:33.039 --> 01:19:39.840 rebuild full units or what units and the parts? Okay, so ten years 1129 01:19:39.880 --> 01:19:44.960 ago, how much was a furnace wholesale installed? No, just if I 1130 01:19:45.039 --> 01:19:49.359 wanted to buy a furnace, Yeah, furnace ten years ago, we'd be 1131 01:19:49.439 --> 01:19:54.680 around six hundred dollars, that's what I thought. Installed. Ten years ago, 1132 01:19:55.319 --> 01:19:59.520 installed, we were getting about well, my competitors were getting about the 1133 01:20:00.479 --> 01:20:04.079 thirty nine hundred, forty five hundred. What were you charging or you were 1134 01:20:04.159 --> 01:20:08.520 just wholesaling. We did a little of both, but then we committed strictly 1135 01:20:08.600 --> 01:20:13.119 to wholesale. Okay, So what do you think a furnace wholesale costs today? 1136 01:20:13.399 --> 01:20:16.680 We know ten years ago twenty fourteen, you're saying the costs around six 1137 01:20:16.800 --> 01:20:20.600 hundred bucks just the part, no installation. What's the furnace cost right now? 1138 01:20:21.159 --> 01:20:25.479 The same thing? Eighty percent? Whatever apples to apples. Yeah, 1139 01:20:25.600 --> 01:20:29.680 the new ones have different type of nine nice speed motors. Yeah, but 1140 01:20:29.760 --> 01:20:31.560 they have to have some of that stuff. I'm still talking the plane, 1141 01:20:31.720 --> 01:20:36.039 Jane, the goodman, the builder grade. Seriously, how much the good 1142 01:20:36.079 --> 01:20:42.520 ones twelve fourteen hundred dollars? So they've doubled in ten years. Isn't it 1143 01:20:42.600 --> 01:20:47.680 amazing that a new furnace installed in your house now by most larger HVAC companies 1144 01:20:47.720 --> 01:20:49.920 and I don't care who they are, and they all do a great job 1145 01:20:49.960 --> 01:20:55.279 when it comes to service. Is how much ten grand, ten fourteen thousand 1146 01:20:55.279 --> 01:21:00.279 dollars in install it? Here's where I'm going with that. I don't know 1147 01:21:00.319 --> 01:21:03.239 how the industry did that. It's it's quite amazing, actually, is the 1148 01:21:03.399 --> 01:21:08.399 businessman in me he says, Wow, that's amazing. It's almost like the 1149 01:21:08.640 --> 01:21:16.800 entire the entire how do you put this, the entirety of the I'm at 1150 01:21:16.840 --> 01:21:19.319 a lack I believe it or not. I'm at a loss for words. 1151 01:21:19.760 --> 01:21:28.840 But the entire group of people got together and set the pricing. Okay, 1152 01:21:29.239 --> 01:21:31.920 and there's people out there I'm pissing off right now, But it's so much 1153 01:21:32.119 --> 01:21:36.800 like that, because think about that. You buy a furnace wholesale for fifteen 1154 01:21:36.920 --> 01:21:41.840 hundred bucks or whatever you just said, and it's ten thousand dollars to install 1155 01:21:41.920 --> 01:21:45.279 it. It's amazing to me. Well, Mark back fifteen years ago, 1156 01:21:45.800 --> 01:21:50.119 technician was probably making eighteen twenty dollars an hour. Now for a good technician 1157 01:21:50.800 --> 01:21:55.520 him about sixty dollars an hour. And you almost need to be having an 1158 01:21:55.520 --> 01:21:58.720 electrical engineering degree to work on this. Well, not only that, think 1159 01:21:59.119 --> 01:22:01.279 not only that thing, the permitting and the other stuff. Think of just 1160 01:22:01.439 --> 01:22:04.840 the cost of insurance. We all people that have homes and cars. Have 1161 01:22:04.960 --> 01:22:09.520 you ever had your insurance go down? Hell? No, Imagine a company 1162 01:22:09.640 --> 01:22:14.439 running one hundred employees, one hundred trucks. You start factoring in the gasoline, 1163 01:22:14.479 --> 01:22:17.359 which is way up from fifteen years ago, thanks Biden and everything else 1164 01:22:17.399 --> 01:22:20.399 in the world. Seriously, So I get that part of it, but 1165 01:22:20.520 --> 01:22:26.119 it's still amazing to me that a furnace can be ten thousand dollars. Now, 1166 01:22:26.199 --> 01:22:30.000 it's amazing as it is. They're doing good. The good HVAC companies 1167 01:22:30.000 --> 01:22:31.680 are I think, very good business right now? All right, Frank, 1168 01:22:31.760 --> 01:22:35.720 what's going on with Excel Energy? Actually, Frank, I am so sorry. 1169 01:22:36.239 --> 01:22:40.399 I am going to put you on hold because Lisa's been holding longer. 1170 01:22:40.720 --> 01:22:43.520 I promise Frank, you'll be up. Hey, Lisa, what's going on 1171 01:22:43.680 --> 01:22:48.439 with this apartment? So? I've been here about six months, but I 1172 01:22:48.520 --> 01:22:54.399 mean as soon as I've moved my items in or whatever, I started seeing 1173 01:22:54.439 --> 01:22:57.119 them, so I let the office know. So they've been out here I 1174 01:22:57.199 --> 01:23:01.439 want to say, eight times and had different companies spray. I've even bombed. 1175 01:23:03.560 --> 01:23:06.119 But are they coming from? Where do you think they're coming from? 1176 01:23:06.199 --> 01:23:10.079 I mean, if I go into your apartment and it's just been bombed and 1177 01:23:11.119 --> 01:23:14.720 you know, numerous different times, there shouldn't be any roaches there. So 1178 01:23:15.199 --> 01:23:18.239 the question is are they coming from a neighbor's house that's a complete mess or 1179 01:23:18.279 --> 01:23:21.640 what I mean? I don't know, That's what I'm saying, if they're 1180 01:23:21.720 --> 01:23:26.800 gonna spray just me, or are they spraying other neighbors or I don't I 1181 01:23:26.880 --> 01:23:30.520 mean, I don't know how they're how they're doing it, or you know, 1182 01:23:30.640 --> 01:23:32.119 they've came in and inspected to see if I keep it clean, which 1183 01:23:32.159 --> 01:23:34.920 I do. I mean, I just don't know. Is it spotless if 1184 01:23:34.960 --> 01:23:40.199 I walked into your house when I think it's clean, Yeah, I mean 1185 01:23:40.399 --> 01:23:44.760 it's where are you seeing the roaches on the floor in the cabinets? Where 1186 01:23:44.760 --> 01:23:48.239 are you seeing them? So they're on the kitchen counters, they're on the 1187 01:23:48.319 --> 01:23:51.199 walls, Like I said, sometimes, what's the name of the complex. 1188 01:23:53.399 --> 01:23:58.880 It's a Tuskana Apartments off of Sheridan Tuskana. Hold On, let me take 1189 01:23:58.960 --> 01:24:01.119 this break and think about what's going on. Three oh three seven one three 1190 01:24:01.199 --> 01:24:04.439 eight two five five one line open. Hopefully we can help Lisa after this 1191 01:24:04.600 --> 01:24:09.479 break. In fact, I might check test out our new deputy. We'll 1192 01:24:09.479 --> 01:24:19.319 see. Hold on, go with a sure thing Denver's Best roofer Excel roofing 1193 01:24:19.439 --> 01:24:27.359 dot com. You don't pay a cent until you're contenth time for an insurance 1194 01:24:27.439 --> 01:24:31.760 check up, free no obligation comparison call Compass Insurance paying too much your coverage 1195 01:24:31.800 --> 01:24:35.439 at dozens of insurance companies. Find out now three oh three seven seven to 1196 01:24:35.479 --> 01:24:40.399 one help You'll think you're his only customer when you choose Frank durand the real 1197 01:24:40.520 --> 01:24:45.039 estate man dot com to list your home with Remax Alliance three oh three nine 1198 01:24:45.079 --> 01:24:56.880 two zero sixteen twenty two. All right, three oh three seven one three 1199 01:24:57.039 --> 01:25:01.039 eight two five five. If you've been ripped off or taking advantage of, 1200 01:25:01.159 --> 01:25:04.319 I'll let you know when a line's open. Hey, I was talking during 1201 01:25:04.359 --> 01:25:09.720 the break to Deputy Bow and Deputy Bow get on that mic. You actually 1202 01:25:09.760 --> 01:25:14.199 owned some apartment complexes and Lisa called up, and of course Lisa's got problem 1203 01:25:14.239 --> 01:25:17.039 with roaches. Apparently they bombed the apartment. They've done all kinds of things. 1204 01:25:17.199 --> 01:25:23.359 How many times have they gone in and actually bombed at Lisa so they 1205 01:25:23.520 --> 01:25:26.720 know they they came and sprayed like over eight times. I'm the one that 1206 01:25:26.800 --> 01:25:30.039 went and purchased my own bombs and then I bombed it because oh Ray wasn't 1207 01:25:30.079 --> 01:25:36.720 working, because I mean they just kept switching companies in it. Just whatever 1208 01:25:36.760 --> 01:25:40.560 they were doing wasn't working. And like I said, my grandkids come on 1209 01:25:40.640 --> 01:25:44.239 the weekend. I told the office you know, do you want like if 1210 01:25:44.279 --> 01:25:48.079 I walked in there right now, is there roaches right now? I mean 1211 01:25:48.159 --> 01:25:50.920 they're not. I just killed two on the counter. I mean, so 1212 01:25:50.960 --> 01:25:54.359 they're not like, yeah, I got you at this moment. No, 1213 01:25:54.479 --> 01:26:00.560 but they don't. I mean I when you had your apartment complex, Deputy 1214 01:26:00.640 --> 01:26:05.680 Bow, did you have road problems? Yes, we had, we had 1215 01:26:05.760 --> 01:26:09.520 some. And I have a question. How many how many units is this 1216 01:26:09.640 --> 01:26:15.039 apartment building? I don't there's quite a few. There's like three levels. 1217 01:26:15.159 --> 01:26:19.119 I mean there's it's pretty big. I mean like one hundred's like fifty units 1218 01:26:19.279 --> 01:26:23.560 at least one hundred. Yeah, No, there's Yeah, there's probably fifty 1219 01:26:23.720 --> 01:26:27.159 hundred. There's a there's a bunch of trash out there. I mean that's 1220 01:26:28.199 --> 01:26:32.920 probably the biggest problem they have is that their their trust is stays piled up. 1221 01:26:32.960 --> 01:26:36.079 So I don't know whenever they contact the company that can you get out 1222 01:26:36.119 --> 01:26:39.920 of their least are you on section eight or anything? Or can you get 1223 01:26:39.960 --> 01:26:43.600 out of your if we could help you get out of the lease, would 1224 01:26:43.640 --> 01:26:45.840 that help you? Well, that's what I'm saying. I had put all 1225 01:26:45.920 --> 01:26:50.079 my money to get into this apartment because I just went through a domestic situation. 1226 01:26:50.279 --> 01:26:54.039 So I sold my home, which we didn't you know, we just 1227 01:26:54.079 --> 01:26:56.840 paid off the mortgage company, so it wasn't like I had extra money. 1228 01:26:56.880 --> 01:27:00.000 It came into this apartment. I mean, I really don't have the money 1229 01:27:00.079 --> 01:27:02.800 need to go out and another apartment, you know what I mean. I 1230 01:27:02.880 --> 01:27:09.000 don't know how we can pressure it sounds like an apartment complex with What really 1231 01:27:09.159 --> 01:27:14.319 is concerning is the fact and I can picture it. The dumpster just overrun. 1232 01:27:14.880 --> 01:27:17.239 I mean, if they can't even get to trash picked up enough times 1233 01:27:17.279 --> 01:27:20.680 to where that doesn't happen, I don't know how. I don't know if 1234 01:27:20.720 --> 01:27:25.560 they have the ability, or the money or even want to get rid of 1235 01:27:25.640 --> 01:27:29.760 the infestation. What your deputy, bow, what are your thoughts? Yes, 1236 01:27:30.760 --> 01:27:33.960 by bombing or spraying your individual apartment, you'll never get rid of them. 1237 01:27:34.439 --> 01:27:42.039 The key to get ridding, get riding of roaches, yeah, is 1238 01:27:42.359 --> 01:27:45.399 you have to talk to your property manager whoever, or the owner of the 1239 01:27:45.479 --> 01:27:48.680 property, and you have to go in and say we need every unit, 1240 01:27:48.760 --> 01:27:53.960 whether it's twenty units or one hundred units, every unit has to be sprayed. 1241 01:27:54.119 --> 01:27:57.479 Do your neighbors have all the same problems? Are they complaining as well? 1242 01:27:58.079 --> 01:28:00.399 Well, that's what I'm saying, I don't really know the neighbors. 1243 01:28:00.439 --> 01:28:01.640 I mean, they're not real friendly. Like the one right here, I 1244 01:28:01.720 --> 01:28:05.720 don't know the one below. The grand kid plays with one over on the 1245 01:28:05.800 --> 01:28:11.279 other end. So I don't really know where it's coming from or what problems 1246 01:28:11.319 --> 01:28:14.439 they are are not having, you know what I mean. Yeah, I'm 1247 01:28:14.439 --> 01:28:15.920 saying. I mean, like you said, for me to spray mine, 1248 01:28:16.520 --> 01:28:19.720 and then wherever they're coming from, they're just going to keep coming. That 1249 01:28:19.800 --> 01:28:24.520 won't help. Can you talk to the property manager or owner of the apartment 1250 01:28:24.560 --> 01:28:28.079 building? Yeah? Have you reached out to the manager? Yeah, that's 1251 01:28:28.119 --> 01:28:30.079 why I said. I've been in the office either, and they just yeah, 1252 01:28:30.239 --> 01:28:33.319 she has, and they just keep sending someone out to spray, sending 1253 01:28:33.800 --> 01:28:36.199 you know, I'm going to spray. So they sprayed every week. Like 1254 01:28:36.279 --> 01:28:39.680 I told you, I've been here six months and they sprayed every week. 1255 01:28:39.840 --> 01:28:43.119 Oh my god, did they spray every apartment? No, they don't. 1256 01:28:43.279 --> 01:28:46.039 Well she doesn't know. I mean I'm at work, so I don't know. 1257 01:28:46.720 --> 01:28:49.199 I mean, I'm assuming that would be their best folk. Let's do 1258 01:28:49.319 --> 01:28:51.960 this, s Deputy boat, that they would spray up and down. Why 1259 01:28:53.000 --> 01:28:56.560 don't you reach out? Why don't you reach out to the property manager. 1260 01:28:56.600 --> 01:28:59.680 I will. I'll call the manager or the owner and ask them point blank. 1261 01:29:00.039 --> 01:29:01.279 Yeah, let's see what's going on, Lisa, And then if they 1262 01:29:01.319 --> 01:29:05.279 don't want to do anything about it, maybe we can start putting the word 1263 01:29:05.359 --> 01:29:08.680 out there. If you live there, and really i'd like to hear. 1264 01:29:08.800 --> 01:29:12.640 Now, if you do live there, what's it called again? To Scana 1265 01:29:13.079 --> 01:29:16.239 tuscona down off Sheridan. I believe you said. If you do live there 1266 01:29:16.319 --> 01:29:20.479 and have bus and the thirty six right highway thirty six is right here, 1267 01:29:20.640 --> 01:29:25.119 Yeah, I got you. If you do live there, reach out to 1268 01:29:25.239 --> 01:29:28.199 us at help at troubleshooter dot com. But Deputy Bow call over there. 1269 01:29:28.479 --> 01:29:31.920 Let's just see if we can't rattle some chains. I will and maybe do 1270 01:29:32.119 --> 01:29:35.479 something. Hey, go ahead, least not pay my rent? Correct? 1271 01:29:35.600 --> 01:29:38.880 Is that correct? That was my other question? No, my god, 1272 01:29:39.000 --> 01:29:41.600 do not no no no, no no no no, Lisa, you're making 1273 01:29:41.720 --> 01:29:45.279 me. You're making me a scared No. You can't withhold rent. If 1274 01:29:45.359 --> 01:29:49.479 you withheld rent, so then I I just have to li with the bugs. 1275 01:29:49.479 --> 01:29:51.720 That's what I'm saying, Lisa. We're gonna call over there and see 1276 01:29:51.760 --> 01:29:55.239 what we can do. But if you withhold the rent, you're going to 1277 01:29:55.279 --> 01:29:59.079 get yourself in eviction. That's what you're going to do. Right, So 1278 01:29:59.119 --> 01:30:00.920 I've been paying the rent. You know what I mean. I know exactly 1279 01:30:01.039 --> 01:30:03.680 what you mean. You asked, should I pay your rent? Yes, 1280 01:30:04.039 --> 01:30:06.520 if you don't want to get evicted, yes, you need to pay your 1281 01:30:06.560 --> 01:30:14.119 rent. But yeah, I, like you said, I just have to 1282 01:30:14.199 --> 01:30:15.680 deal with this and so I can get out of my lease. You, 1283 01:30:15.880 --> 01:30:21.960 well, we can help you do what I refer to as a self eviction. 1284 01:30:23.319 --> 01:30:28.359 Okay, we can help you evict yourself to where they can't damage your 1285 01:30:28.439 --> 01:30:31.239 credit or come after you. That is one way of looking at this. 1286 01:30:31.520 --> 01:30:35.079 But when I asked you, why don't you move, you said you didn't 1287 01:30:35.199 --> 01:30:40.479 have the money really to move. So I didn't even realize at this point 1288 01:30:40.960 --> 01:30:45.159 that's an option. Oh, I see what you're saying. Yeah, I 1289 01:30:45.319 --> 01:30:48.319 understand. That's what I'm saying, because I've put if we could get you, 1290 01:30:49.000 --> 01:30:55.840 if we could get you a self help eviction, if you will and 1291 01:30:56.000 --> 01:30:59.920 help you through it, do you have money to go to another place? 1292 01:31:00.279 --> 01:31:02.920 Is what it comes down to, though. Yeah, that's what I would 1293 01:31:02.960 --> 01:31:05.000 That's what I'm saying. I would have to say for that. In the 1294 01:31:05.079 --> 01:31:08.520 meantime, I had two jobs and now I just have the one job. 1295 01:31:08.560 --> 01:31:12.399 So I mean, I'm going through a lot of things that I I really 1296 01:31:12.479 --> 01:31:15.079 can't deal with the self eviction. Where am I going to go? You 1297 01:31:15.159 --> 01:31:16.560 know what I mean? Yeah, Well, I mean that's it. If 1298 01:31:16.600 --> 01:31:20.159 you can find another place, we could definitely help you out with that. 1299 01:31:21.760 --> 01:31:25.920 There is legal ways to do it, but you can't just withhold rent. 1300 01:31:26.239 --> 01:31:30.720 There are times I've been saying there are times you can, but you have 1301 01:31:30.920 --> 01:31:33.319 to do it in a certain way or else it's not going to matter and 1302 01:31:33.359 --> 01:31:36.159 you're going to find yourself in trouble. So here's what we're gonna do. 1303 01:31:36.199 --> 01:31:40.000 I'm gonna put her on hold, Kelly, make sure we have information. 1304 01:31:40.520 --> 01:31:44.199 Deputy Bo's going to reach out to you. You can give him the info 1305 01:31:44.439 --> 01:31:46.920 on the manager. Let's let him call over there, talk to him and 1306 01:31:47.039 --> 01:31:49.319 see if we can't figure something out. You know, we get a lot 1307 01:31:49.359 --> 01:31:53.880 of these calls and I feel bad. I don't know what we can do. 1308 01:31:54.000 --> 01:31:57.479 I'm not gonna say we can get this solved by any means, but 1309 01:31:57.680 --> 01:32:01.000 at least we can do is rattle their chains and maybe find out who the 1310 01:32:01.079 --> 01:32:05.119 landlord is like, find out who actually owns that building. My guess is 1311 01:32:05.199 --> 01:32:11.359 it's some big conglomerate that has places everywhere. But maybe we'd get lucky and 1312 01:32:11.439 --> 01:32:14.199 it's owned by an individual that gives a crap. I mean, I don't 1313 01:32:14.239 --> 01:32:16.560 know, but it would suck to have roaches, it really would. And 1314 01:32:16.760 --> 01:32:20.239 she said every week I start thinking, man, I wonder if this poor 1315 01:32:20.359 --> 01:32:26.159 lady is going to get sick because they are spraying every week, you know, 1316 01:32:26.640 --> 01:32:29.680 I mean, that's a lot of spraying. Now, Dave has got 1317 01:32:29.760 --> 01:32:33.640 a question on car insurance. Kevin has an issue with a utility easement. 1318 01:32:34.159 --> 01:32:39.239 Frank's got a problem with Excel Energy. I'm interested in what that is. 1319 01:32:39.760 --> 01:32:46.479 Everybody hold tight. We got a lot coming up. Go with a sure 1320 01:32:46.600 --> 01:32:51.079 thing Denver's best roofer Excel Roofing dot com. You don't pay a cent until 1321 01:32:51.119 --> 01:32:58.680 you're content. Time for an insurance check up free, no obligation. In 1322 01:32:58.720 --> 01:33:03.000 comparison, call this insurance paying too much your coverage at dozens of insurance companies 1323 01:33:03.119 --> 01:33:06.079 find out now three oh three, seven to seven to one help. You'll 1324 01:33:06.119 --> 01:33:10.880 think you're his only customer when you choose Frank durand the Real estate Man dot 1325 01:33:11.000 --> 01:33:15.680 com to list your home with Remax Alliance three oh three nine two zero sixteen 1326 01:33:15.760 --> 01:33:23.279 twenty two. All right, folks, three L three seven one three a 1327 01:33:23.359 --> 01:33:28.600 two five five, don't forget go to YouTube, go search troubleshooter network. 1328 01:33:29.359 --> 01:33:32.000 Okay, three O three seven one three a two five five. I'm looking 1329 01:33:32.039 --> 01:33:36.039 at the lines. We got one line open. Genesis Total Exteriors. By 1330 01:33:36.079 --> 01:33:40.039 the way, Mark Schamansky's the owner. He's done a ton of work at 1331 01:33:40.079 --> 01:33:44.119 our house. He's helping us with an insurance claim right now. But if 1332 01:33:44.159 --> 01:33:45.800 you need anything done on the outside of your house, in fact, with 1333 01:33:45.920 --> 01:33:49.399 all that one hundred mile an hour wins last week, if you saw any 1334 01:33:49.439 --> 01:33:53.079 shingles on the ground or have any kind of damage, he'll come out. 1335 01:33:53.359 --> 01:33:57.000 They'll look at it for free. They'll give you a true assessment of what's 1336 01:33:57.039 --> 01:34:00.479 going on, whether or not to file the claim with your insurance company. 1337 01:34:00.520 --> 01:34:04.039 But they're good, honest people. Genesis Total Exteriors three oh three six seven 1338 01:34:04.159 --> 01:34:11.000 nine eighty five oh nine. That is those guys. They are really good 1339 01:34:11.039 --> 01:34:15.680 at what they do. Now we are gonna go to Eenie Meenie miny Moe. 1340 01:34:16.239 --> 01:34:18.920 Who the hell should I go to? Kelly? I'm gonna let you 1341 01:34:19.359 --> 01:34:26.840 control me. I would take Have you taken Dave? Dave? Dave? 1342 01:34:27.000 --> 01:34:29.800 Dave? I have not taken Dave, Dave? What is going on with 1343 01:34:29.920 --> 01:34:32.600 car insurance? Sir? Yeah? How are you doing this morning or this 1344 01:34:32.720 --> 01:34:35.479 afternoon? I am doing great? Dave? How are you doing? Sir? 1345 01:34:36.199 --> 01:34:39.319 Well, I'm an old guy, so take it easy. Hey, 1346 01:34:39.359 --> 01:34:42.159 what's old? I work with an old guy. What's old? In your 1347 01:34:42.199 --> 01:34:47.039 opinion? Sixty? I love it. I love that he's sixty seven and 1348 01:34:47.159 --> 01:34:50.760 he's an old guy. I love it. I cherish it. In fact, 1349 01:34:50.920 --> 01:34:55.439 Dragon, if you could do me a favor and kind of capture that 1350 01:34:55.600 --> 01:34:59.680 so I can play that occasionally when my partner's in Dave, what's your question 1351 01:34:59.760 --> 01:35:03.560 on our insurance? Okay, my wife was in an accident. She was 1352 01:35:03.640 --> 01:35:09.880 rear ended. She drives the twenty seventeen super Forrester, okay, and it 1353 01:35:10.000 --> 01:35:15.800 was hit in the right rear quarter panel bumper area, and it was a 1354 01:35:15.920 --> 01:35:18.159 larger vehicle, it was like a full size pickup to hit her. Okay. 1355 01:35:19.000 --> 01:35:24.760 It took three weeks for their The other person was his fault, and 1356 01:35:24.920 --> 01:35:29.560 luckily there was the cop right behind him, so we got everything documented. 1357 01:35:29.960 --> 01:35:31.399 Yeah, that's great, so we know that they were at fault, but 1358 01:35:31.520 --> 01:35:36.880 you were saying it took three weeks for what for the adjuster their adjuster to 1359 01:35:36.960 --> 01:35:43.279 look at the car? Okay? What insurance company did they have? I'm 1360 01:35:43.359 --> 01:35:45.319 not one hundred percent sure on that, so I don't want to I don't 1361 01:35:45.359 --> 01:35:48.800 want to spetch you. Okay, So what's the deal there? Their adjuster 1362 01:35:49.039 --> 01:35:54.000 said it, and now what Okay? We just got the estimate this morning 1363 01:35:54.039 --> 01:35:58.399 and I haven't looked at the numbers eye yet. What I'm curious about is 1364 01:35:59.720 --> 01:36:04.279 they went to a collision center that I'm not real fond of. Yeah, 1365 01:36:05.000 --> 01:36:08.399 you don't have to use them. You can use whoever you want, man. 1366 01:36:09.119 --> 01:36:11.920 Okay. So I'm set up in two weeks, I'm going to have 1367 01:36:12.000 --> 01:36:15.800 it looked at by a different body shop. What I'm curious is about, 1368 01:36:16.399 --> 01:36:21.239 is it some way I can tell or have somebody tell me whether there's frame 1369 01:36:21.399 --> 01:36:25.960 damaged under the vehicle? Any good body shop is going to do that, 1370 01:36:26.199 --> 01:36:30.560 I mean any good body shop? Yeah? Absolutely, man. The other 1371 01:36:30.640 --> 01:36:34.760 thing you got to think about what year did you say it was twenty seventeen, 1372 01:36:35.000 --> 01:36:38.800 and did it have any accidents prior to this? Or you the first 1373 01:36:38.880 --> 01:36:43.960 owner or do you know the carfax on it. My wife actually bought it 1374 01:36:44.079 --> 01:36:47.600 from enterprise. Okay, did you ever pull a carfax on it? Though? 1375 01:36:48.880 --> 01:36:51.600 No? Hold on, let me take this break. I want to 1376 01:36:51.640 --> 01:36:56.359 tell you something that you're going to have to do in order to be made 1377 01:36:56.479 --> 01:37:00.800 whole. And I'm not talking about just the proper repairs, something else. 1378 01:37:00.960 --> 01:37:11.199 It's very important, and I'll tell you after this. Go with a sure 1379 01:37:11.279 --> 01:37:15.800 thing Denver's Best roofer Excel Roofing dot com. You don't pay a cent until 1380 01:37:15.840 --> 01:37:23.000 you're content. Time for an insurance checkup free, no obligation. In comparison, 1381 01:37:23.159 --> 01:37:28.039 call Compass Insurance paying too much your coverage at dozens of insurance companies find 1382 01:37:28.079 --> 01:37:30.239 out now three all three seven to seven to one help. You'll think you're 1383 01:37:30.279 --> 01:37:34.159 his only customer when you choose Frank durand the real estate Man dot com to 1384 01:37:34.279 --> 01:37:39.960 list your home with Remax Alliance three oh three nine two zero sixteen twenty two. 1385 01:37:42.520 --> 01:37:45.159 All right, folks, two lines open three oh three seven one three 1386 01:37:45.239 --> 01:37:48.159 A two five five. You've been ripped off for taking advantage of III want 1387 01:37:48.199 --> 01:37:54.039 to hear from you renew home innovations. By the way, you're looking for 1388 01:37:54.119 --> 01:37:58.840 that new bathroom. Oh man, oh man. A lot of people put 1389 01:37:58.920 --> 01:38:00.920 that off forever. It's one of the those things. So if you do 1390 01:38:00.000 --> 01:38:02.399 it, and you do it with the right company and it looks great, 1391 01:38:02.439 --> 01:38:05.880 it'll bring the value of the house up. So a lot of times you 1392 01:38:05.960 --> 01:38:10.159 can look at it as a free upgrade if it's done properly at the right 1393 01:38:10.279 --> 01:38:15.920 price. With renew Home Innovations. Check this out. Fifty percent off installation 1394 01:38:15.159 --> 01:38:18.960 labor right now, fifty percent off. You know, they have payments as 1395 01:38:19.000 --> 01:38:24.000 well for that new bathroom for as low as one hundred bucks a month now 1396 01:38:24.920 --> 01:38:29.399 seventy two months, no interest financing. You can get a free shower door 1397 01:38:29.520 --> 01:38:31.199 right now. These guys got it going. Here's the bottom line. You've 1398 01:38:31.239 --> 01:38:33.680 been putting it off. Call up, get that free quote on that new 1399 01:38:33.760 --> 01:38:38.720 bathroom. You can do something simple like a shower insert over the old tub, 1400 01:38:39.000 --> 01:38:42.760 or you can do a complete renovation on the bathroom. These guys do 1401 01:38:42.880 --> 01:38:45.880 it all. Three oh three nine zero four two thousand. Ask for Nick, 1402 01:38:45.920 --> 01:38:49.680 he's the owner. Three oh three nine zero four to two thousand renew 1403 01:38:49.800 --> 01:38:56.000 home Innovations dot com. Now very important. I want to go back to 1404 01:38:56.119 --> 01:39:00.159 Dave. Dave got rear ended, his wife did and they have some damage 1405 01:39:00.199 --> 01:39:04.520 on their vehicle to twenty seventeen, and they bought it from You said you 1406 01:39:04.600 --> 01:39:08.640 bought it from a rental car company, right, Hertz or Avis or somebody. 1407 01:39:09.279 --> 01:39:13.039 Yeah, it was a enterprise. Yeah, I'd be curious if there 1408 01:39:13.199 --> 01:39:16.800 was any damage on there. And it doesn't really matter because every accident that's 1409 01:39:16.920 --> 01:39:20.199 not your fault, and I'll explain that in a second, creates another problem. 1410 01:39:20.279 --> 01:39:23.640 Not only do you have to deal with the damage, but if I'm 1411 01:39:23.680 --> 01:39:26.760 going to buy a car, and Stephanie has got a car for sale, 1412 01:39:27.560 --> 01:39:32.039 a twenty twenty BMW something something, and Frank has that same twenty twenty BMW 1413 01:39:32.279 --> 01:39:36.720 something something for sale, they have identical mileage, identical color. One of 1414 01:39:36.760 --> 01:39:42.239 them has an accident on the carfax, but it's been fixed perfectly. Let's 1415 01:39:42.239 --> 01:39:45.760 say Frank's had an accident and he brought it to the best body shop in 1416 01:39:45.840 --> 01:39:48.479 the entire world, and you could never tell it was ever wrecked, and 1417 01:39:48.560 --> 01:39:53.279 it's perfect still, just like Stephanie's that has never been in an accident. 1418 01:39:54.239 --> 01:39:57.279 When I pull a car fax, I'm going to most likely see that accident 1419 01:39:57.359 --> 01:40:01.079 on Frank's. So that creates what we call the mini value. So his 1420 01:40:01.319 --> 01:40:04.800 car, even though it was fixed perfectly, and it's a strange concept, 1421 01:40:05.239 --> 01:40:10.479 is worth less than Stephanie's that's not been in an accident. And I think 1422 01:40:10.560 --> 01:40:14.520 we all know this now. It's called diminished value. You can't go after 1423 01:40:14.680 --> 01:40:17.359 your own insurance company. So in other words, if your wife ran into 1424 01:40:17.439 --> 01:40:21.319 a telephone pole, you're not going to get diminished value. But Dave, 1425 01:40:21.479 --> 01:40:29.239 you can definitely go after that insurance company the ad fault drivers and get diminished 1426 01:40:29.279 --> 01:40:32.000 value. Diminished value, believe it or not, can be up to fifteen 1427 01:40:32.079 --> 01:40:36.159 to twenty percent. You got a fifty thousand dollars vehicle, that's an extra 1428 01:40:36.359 --> 01:40:42.600 six grand coming out of the value of that vehicle. That fifteen or twenty 1429 01:40:42.640 --> 01:40:45.000 percent, So you've got to make sure to ask for that. These insurance 1430 01:40:45.039 --> 01:40:48.640 companies will never cough up that information. You know what I'd like to do, 1431 01:40:49.239 --> 01:40:55.119 Kelly, Let's get on who's our guys with diminish value? I get 1432 01:40:55.199 --> 01:40:59.159 petty details. Let's get on petty details, Dave. After the break, 1433 01:40:59.399 --> 01:41:01.760 I want to get these guys on and really explain, not just to you, 1434 01:41:02.159 --> 01:41:05.159 because people are in accidents all the time. You got a couple things. 1435 01:41:05.359 --> 01:41:09.439 The insurance company steps up and says, yeah, it was our driver's 1436 01:41:09.520 --> 01:41:12.439 fault. You have twenty grand worth of damage, you know, get it 1437 01:41:12.479 --> 01:41:15.960 to a body shop and get it fixed. You know, that's what most 1438 01:41:15.000 --> 01:41:17.800 people think. They don't even think of the diminished value part of it, 1439 01:41:18.119 --> 01:41:23.239 and that can put thousands of dollars into your pocket. The other thing is, 1440 01:41:23.359 --> 01:41:26.199 Dave, you're saying you have to go to their body shop. Hell, 1441 01:41:26.319 --> 01:41:30.119 no, man, go find a couple good body shops and you get 1442 01:41:30.319 --> 01:41:32.319 estimates, and you send the estimates to that company. Tell them, you 1443 01:41:32.359 --> 01:41:36.119 know, why would you want to use their body shop for? For heaven's 1444 01:41:36.119 --> 01:41:40.159 sake, Why would you give me one reason, Dave, why you would 1445 01:41:40.199 --> 01:41:44.680 want to? I wouldn't. I don't. I don't like that particular companies. 1446 01:41:44.840 --> 01:41:46.960 Yeah, you know what's funny is you thought when you called up you 1447 01:41:47.119 --> 01:41:50.199 might have to use them. Why would you think that? I'm just curious 1448 01:41:50.319 --> 01:41:54.399 because you're not the only one, but I am curious. You have no 1449 01:41:54.600 --> 01:42:00.039 contractual agreement with that company, all right. The other thing I was wondering 1450 01:42:00.119 --> 01:42:04.079 about is is there a time limit to where I have to respond to them? 1451 01:42:05.119 --> 01:42:11.239 Well, you mean respond to their offer. There's no injuries, are 1452 01:42:11.279 --> 01:42:15.279 there? Maybe I'm missing something no, No, there's no injury. I've 1453 01:42:15.319 --> 01:42:17.319 gotten I've got a good idea for you because quote, you're an old guy 1454 01:42:17.359 --> 01:42:20.000 and I'm making fun of you there. I've got a good idea. We're 1455 01:42:20.000 --> 01:42:23.680 going to talk about. We're going to get our expert on. But you 1456 01:42:23.800 --> 01:42:26.399 shouldn't be doing this. I'm going to I'm going to tell you like it 1457 01:42:26.560 --> 01:42:29.199 is. I want to ask them. It's it's going to be a few 1458 01:42:29.239 --> 01:42:31.479 bucks, but you're going to get the most money and you can pick wherever 1459 01:42:31.520 --> 01:42:34.319 you want to get it fixed. Hold on, let's get petty details up 1460 01:42:34.720 --> 01:42:38.479 in the meantime, real quick, Kevin, I'm up against the clock. 1461 01:42:38.720 --> 01:42:43.640 What is what is your utility easement question? Real fast? Okay, guys, 1462 01:42:43.680 --> 01:42:46.199 it's uh a electric company. We got overheadlines and they're wanting to put 1463 01:42:46.239 --> 01:42:49.560 a put them into ground and they want an even on our commercial profit. 1464 01:42:49.720 --> 01:42:53.720 Okay, hold tight, that's a good question, Brad O'Brien. I want 1465 01:42:53.760 --> 01:42:57.079 to get on as well. Our real estate attorney. Three oh three Martino, 1466 01:42:57.159 --> 01:43:00.319 two lines open. You've been ripped off. You need help, three 1467 01:43:00.399 --> 01:43:10.399 oh three Martino, call us. Now go with a sure thing Denver's best 1468 01:43:10.520 --> 01:43:14.520 roofer, Excel Roofing Dot com. You don't pay a cent until you're content. 1469 01:43:16.920 --> 01:43:21.600 Time for an insurance check up free, no obligation comparison call Compass Insurance 1470 01:43:21.800 --> 01:43:26.920 paying too much your coverage at dozens of insurance companies find out now three oh 1471 01:43:26.960 --> 01:43:30.039 three seven seven one help. You'll think you're his only customer when you choose 1472 01:43:30.079 --> 01:43:34.479 Frank durand the real estate Man dot com to list your home with Remax Alliance 1473 01:43:34.760 --> 01:43:47.159 three oh three nine two zero sixteen twenty two rips you needed that? Who 1474 01:43:47.279 --> 01:43:56.680 you don't have? Run anxious as we can. Shoot's gonna help. Come 1475 01:43:57.319 --> 01:44:03.279 man, This is the Troubleshooter Show. No Tom Martinez three oh three seven 1476 01:44:03.359 --> 01:44:08.479 one three eight two five five. Welcome to the show, the only show 1477 01:44:08.520 --> 01:44:11.640 of it's kind. We're here to solve problems, answer questions, take complaints, 1478 01:44:12.199 --> 01:44:15.640 make your life a little bit better, and more importantly, help you 1479 01:44:15.760 --> 01:44:18.199 keep money in your pocket. Maybe we have to go after the bad contractor 1480 01:44:18.479 --> 01:44:23.479 that ripped you off and publicly shame them into giving you a refund or doing 1481 01:44:23.560 --> 01:44:26.680 what's right. Or maybe, like in this case with Dave, they called 1482 01:44:26.800 --> 01:44:32.680 last hour his wife got rear ended by a car. Okay, they meaning 1483 01:44:32.760 --> 01:44:38.239 the other person's insurance company, wanted him to get the work done at a 1484 01:44:38.359 --> 01:44:41.920 particular place that I'm sure is one of their providers. But he doesn't need 1485 01:44:42.000 --> 01:44:45.600 to do that. But more importantly, of course, the other insurance company 1486 01:44:45.680 --> 01:44:49.159 or any insurance company, never likes talking about the minish value. You'll never 1487 01:44:49.279 --> 01:44:53.800 hear the words come out of their mouth unless if you bring it up. 1488 01:44:54.239 --> 01:44:59.920 We have an expert on Justin Petty. He's with Petty details on it, 1489 01:45:00.039 --> 01:45:04.399 a referral list at referral list dot com and just really quick justin. We 1490 01:45:04.520 --> 01:45:06.920 haven't talked for a while. First of all, thanks for coming on at 1491 01:45:06.960 --> 01:45:12.920 a dimes notice there? Sure? Yeah, So how often does the other 1492 01:45:13.039 --> 01:45:16.800 insurance company even talk to people about diminish value? Does it ever happen or 1493 01:45:16.840 --> 01:45:21.800 have you ever heard of it happening? Oh, it's a very rare few 1494 01:45:21.840 --> 01:45:25.479 and far between that they'll bring it up. Yeah, why would they? 1495 01:45:25.600 --> 01:45:28.359 Right? You have to demand it, right? Just extra money that they 1496 01:45:28.479 --> 01:45:31.399 owe. Now here's one of the questions I get a lot when it comes 1497 01:45:31.439 --> 01:45:35.479 to diminished value. One, you can never go after your own insurance company 1498 01:45:35.640 --> 01:45:40.319 in any state as far as I know. Do you know of any state 1499 01:45:40.359 --> 01:45:45.840 where you can claim with your own insurance company diminished value if you created the 1500 01:45:45.920 --> 01:45:51.840 problem. Yeah, there's there's seven or eight states where the case law says 1501 01:45:51.880 --> 01:45:56.079 you can, Georgia being the most prominent one where you can do that. 1502 01:45:56.520 --> 01:46:01.279 Nice fact, Colorado had some case law too. The problem with it is 1503 01:46:01.359 --> 01:46:08.880 that once that case law goes through, then the carriers submit for a policy 1504 01:46:09.680 --> 01:46:13.159 change to the Department of Insurance and they exclude it. Got it, So 1505 01:46:14.119 --> 01:46:17.520 they normally excluded even in those states where the case law says you could recover 1506 01:46:17.640 --> 01:46:21.239 it from your own company. But when you sign that agreement or enter into 1507 01:46:21.319 --> 01:46:26.319 that policy with them, they exclude diminished value. So therefore it doesn't matter 1508 01:46:26.359 --> 01:46:30.199 what the state law is. You agreed not to go after them. That's 1509 01:46:30.319 --> 01:46:32.600 right. Yeah, you know what's kind of funny when you think of diminished 1510 01:46:32.680 --> 01:46:36.520 value. And I want to hear this just from your perspective, then we'll 1511 01:46:36.560 --> 01:46:42.520 talk about Dave's case. But if I get my vehicle repaired after an accident, 1512 01:46:42.880 --> 01:46:45.359 let's just say I backed into a telephone poll or something, and I 1513 01:46:45.479 --> 01:46:49.039 get it repaired perfectly, I use the best body shop. In fact, 1514 01:46:49.239 --> 01:46:54.039 arguably the paint job when they're done is better than the original paint job. 1515 01:46:54.439 --> 01:46:58.520 I guess what I'm saying, it's perfect, the work was perfect. It's 1516 01:46:58.640 --> 01:47:01.760 funny how the car is worth flash Still, how do you justify that just 1517 01:47:01.880 --> 01:47:05.159 in your own mind? I mean, I realize why it's that way, 1518 01:47:05.279 --> 01:47:10.039 because when someone shopping for a car and they see it was in an accident 1519 01:47:10.439 --> 01:47:14.479 and they're comparing it to a like vehicle that wasn't in an accident, it's 1520 01:47:14.560 --> 01:47:17.119 more appealing the one that wasn't. But it's kind of crazy. If it 1521 01:47:17.319 --> 01:47:23.239 was repaired perfectly, why there would be just diminish value? Kind of take 1522 01:47:23.319 --> 01:47:27.359 me down a quick road of when this really came about, because I don't 1523 01:47:27.399 --> 01:47:31.640 remember twenty years ago ever talking about diminish value. How did it become so 1524 01:47:31.920 --> 01:47:40.159 prominent? Well, you know the history, services like car packs and an 1525 01:47:40.279 --> 01:47:46.039 auto check and things like that have have not have not helped the I guess 1526 01:47:46.159 --> 01:47:51.920 what you would call the stigma associated with repairs there. But the reality is 1527 01:47:53.600 --> 01:47:58.000 that a car that's been repaired comes with the higher risk of problems and an 1528 01:47:58.119 --> 01:48:01.880 unknown factor. You can't unred repair it and look and see did they repair 1529 01:48:01.920 --> 01:48:05.880 it right? You have to trust that it was repaired properly. So it 1530 01:48:06.000 --> 01:48:12.359 comes with a higher risk and it's just a much higher risk purchase to purchase 1531 01:48:12.439 --> 01:48:16.079 one that's had any kind of collision history and repair because you're not you can't 1532 01:48:16.239 --> 01:48:18.920 prove that it was done perfect. You know, you think you can. 1533 01:48:19.159 --> 01:48:23.800 That's a great point, and you're right. I mean I thought I had 1534 01:48:23.840 --> 01:48:26.920 a little better argument than that, but you just shot it down. Now, 1535 01:48:27.079 --> 01:48:30.119 when we talk about diminish value, how do we break that down or 1536 01:48:30.199 --> 01:48:35.199 into simple terms? If you have a twenty ten that's got a let's just 1537 01:48:35.279 --> 01:48:40.479 call it a clean history, a clean carfax, and you have a twenty 1538 01:48:40.720 --> 01:48:45.239 twenty four that's got a clean carfax, so you basically got one that's almost 1539 01:48:45.279 --> 01:48:49.880 brand new and one that's fourteen years old. Would you assign the same percentages? 1540 01:48:50.000 --> 01:48:54.319 Generally? So if either of them get into an accident, we know 1541 01:48:54.439 --> 01:48:58.319 the value of the vehicles is going to be way different because one costs more 1542 01:48:58.439 --> 01:49:02.079 or one's worth more. But when you talk about diminish value, would the 1543 01:49:02.239 --> 01:49:08.560 twenty ten maybe only have a ten percent diminish value where the twenty twenty four 1544 01:49:08.640 --> 01:49:13.800 could have a twenty percent How is that typically factored? Yeah, for sure. 1545 01:49:13.960 --> 01:49:15.920 The I mean there's a lot of different factors. I mean, you 1546 01:49:16.039 --> 01:49:20.479 can take the far extremes and look at like, for example, a Lamborghini 1547 01:49:20.920 --> 01:49:26.359 versus a Toyota Corolla, both being brand new, they still on opposite ende 1548 01:49:26.359 --> 01:49:30.359 of the spectrum. And what you're really looking at is the difference in the 1549 01:49:30.479 --> 01:49:35.319 percentages are pretty similar across all vehicles. The older the vehicle gets, of 1550 01:49:35.399 --> 01:49:41.760 course, the less worry in your mind. It's is typically expected, yeah, 1551 01:49:41.800 --> 01:49:45.359 from wear and tear, and may already have an accident history or a 1552 01:49:45.439 --> 01:49:48.640 minor bump here and there on it. So the stigma doesn't attach to the 1553 01:49:48.720 --> 01:49:54.279 older vehicles as easily as a new one or as a high end vehicle. 1554 01:49:54.399 --> 01:49:59.760 So it's the percentages are pretty consistent. But yeah, diminish value, diminish 1555 01:49:59.880 --> 01:50:03.560 it over time, Okay, just naturally. So we talked about accidents and 1556 01:50:03.760 --> 01:50:06.159 when I'm I'm going to bring up our caller, let me lock you in 1557 01:50:06.279 --> 01:50:09.720 and Dave, I'm going to bring you up to join into this call. 1558 01:50:10.680 --> 01:50:13.279 Justin might have questions for you. I might ask you a question. So 1559 01:50:13.359 --> 01:50:15.800 I got you both up. His is interesting and I never thought about this 1560 01:50:16.000 --> 01:50:20.960 before. His vehicle he got rear ended. There's damage there. He doesn't 1561 01:50:21.000 --> 01:50:24.840 know what the carfax is, but we're going to help him figure that part 1562 01:50:24.880 --> 01:50:29.439 out. Oh and by the way, justin if a car fact shows two 1563 01:50:29.560 --> 01:50:33.439 accidents compared to one, arguably there's still diminished value, not as much, 1564 01:50:33.560 --> 01:50:41.560 But wouldn't there still be something to attempt to go after. Well, technically, 1565 01:50:41.760 --> 01:50:44.880 yes, two is worse than one. You know two is you know 1566 01:50:44.960 --> 01:50:47.199 one is bad, two is worse. Yeah, and you do have to 1567 01:50:47.239 --> 01:50:51.119 look at each one. It's harder fighting, very very difficult to get a 1568 01:50:51.239 --> 01:50:57.039 carrier to agree to that. Okay, the typical argument because it's already there. 1569 01:50:57.119 --> 01:51:00.159 They already paid out, or someone's already paid out. So now, 1570 01:51:00.239 --> 01:51:03.720 but here's what's interesting about Dave's And I don't know if you've ever run into 1571 01:51:03.800 --> 01:51:11.720 this when you pull a carfax and you see the registered owner or you see 1572 01:51:11.800 --> 01:51:15.199 where it's gone through. But I'll just cut to the question. Dave bought 1573 01:51:15.279 --> 01:51:18.359 it from Hurtz. I believe it was Hurts rental car. So he bought 1574 01:51:18.479 --> 01:51:24.880 a former rental car directly from Hurtz or whomever it was. Does that show 1575 01:51:25.000 --> 01:51:30.960 up on a car fax? And if it did, does that affect diminish 1576 01:51:30.079 --> 01:51:34.119 value? Because one could argue if I went to look at a car and 1577 01:51:34.359 --> 01:51:39.560 found out it was an old rental car. I would consider that thing was 1578 01:51:39.680 --> 01:51:43.840 probably beaten up over the years. It was a rental car. So how 1579 01:51:43.920 --> 01:51:47.000 does that factor in If you buy a rental car that's never been in an 1580 01:51:47.039 --> 01:51:50.680 accident, but we know it was a rental car, and then someone buys 1581 01:51:50.800 --> 01:51:56.560 an individual like Dave and it gets into an accident. Is there an argue 1582 01:51:56.640 --> 01:52:00.880 there the other insurance company could make because it was a car or Am I 1583 01:52:00.000 --> 01:52:04.520 totally off base? No? I mean they they routinely make that argument. 1584 01:52:04.560 --> 01:52:10.079 I've run into that a lot. It'll show fleet on the batterbacks or it'll 1585 01:52:10.119 --> 01:52:14.479 show a fleet vehicle. That doesn't always mean that it was a rental car, 1586 01:52:15.079 --> 01:52:17.680 but with this one being Hurts, I would assume it was. Sometimes 1587 01:52:17.760 --> 01:52:23.319 fleet means it was a demo car for a salesperson at a company, and 1588 01:52:23.439 --> 01:52:26.920 so that's a little different. But yeah, tragedy of the commons with the 1589 01:52:27.159 --> 01:52:30.640 with the rental vehicles is a common argument that's used that, oh, they're 1590 01:52:30.680 --> 01:52:34.359 going to rag out the rental car and so it was already on the lower 1591 01:52:34.479 --> 01:52:38.800 tier and it does affect it. I do take that into consideration. I 1592 01:52:38.880 --> 01:52:42.800 look at whether it was a rental car or not, because they're just less 1593 01:52:42.880 --> 01:52:46.479 desirable in general, but erect rental car is less desirable than the other rental 1594 01:52:46.520 --> 01:52:49.039 cars, so yeah, it drops it still, but not as much. 1595 01:52:49.239 --> 01:52:53.840 So Dave, I would like you and tell me how much you would charge 1596 01:52:53.920 --> 01:52:58.199 for this. Dave's Dave. They're trying to get it fixed at their own 1597 01:52:58.319 --> 01:53:00.279 shop and all this other crap. He doesn't know who the other carrier is, 1598 01:53:00.720 --> 01:53:05.039 but anyhow, the blame is there. It's definitely the other driver's fault. 1599 01:53:05.760 --> 01:53:11.199 He went to whatever body shop they wanted Tom to go to, or 1600 01:53:11.279 --> 01:53:15.319 whatever adjuster and blah blah blah. I told him, you know, pick 1601 01:53:15.399 --> 01:53:18.479 a couple other body shops, go get some estimates and figure that part out. 1602 01:53:18.560 --> 01:53:23.760 But he didn't even know about diminish value. It was a twenty seventeen 1603 01:53:23.840 --> 01:53:30.680 what Dave superut Forrester and how many miles roughly about one hundred and five. 1604 01:53:30.119 --> 01:53:34.439 So just with those real basic numbers there. And by the way, suber 1605 01:53:34.560 --> 01:53:38.279 U's out here with that all wheel driver, a big deal. I'm sure 1606 01:53:38.319 --> 01:53:42.680 you know that justin but what do you think the diminished value? And we're 1607 01:53:42.800 --> 01:53:47.920 just totally talking now, and we're guessing there wasn't any reported damage in the 1608 01:53:48.039 --> 01:53:54.600 past even though it was a fleet car. Yeah, you probably took talking 1609 01:53:54.800 --> 01:53:59.920 twelve to fifteen percent of the pre accident value. Tell them where something like, 1610 01:54:00.319 --> 01:54:03.439 you know, three and a half four thousand dollars, probably if the 1611 01:54:03.520 --> 01:54:09.000 damages were bad enough to where they weren't just a scratch. Yeah, she's 1612 01:54:09.159 --> 01:54:12.119 I mean she got rear end pretty good. Now, how much do you 1613 01:54:12.439 --> 01:54:15.399 charge in order to get and deal with that to menish value? I don't 1614 01:54:15.439 --> 01:54:20.039 see. I think you would end up whatever you charge, Dave, I 1615 01:54:20.159 --> 01:54:24.399 think you would make up for in getting him more money than he's ever going 1616 01:54:24.479 --> 01:54:29.239 to get himself, is my point. Yeah, we're real careful about because 1617 01:54:29.279 --> 01:54:32.039 we charge five hundred dollars for a formal appraisal. Yeah, but we have 1618 01:54:32.199 --> 01:54:36.520 other options for sort of lower value claims that are reports that we've produced. 1619 01:54:36.640 --> 01:54:42.079 Sure, so we have one hundred and ninety five dollars option for the smaller 1620 01:54:42.159 --> 01:54:45.920 ones normally something five thousand or below. We'll go with that cheaper option to 1621 01:54:46.079 --> 01:54:49.079 just help, just to I love it, so, Dave, what I 1622 01:54:49.199 --> 01:54:53.000 want you to do. There's a couple things, Dave, I want you 1623 01:54:53.079 --> 01:54:56.039 to know. And I brought you down this road to educate the public. 1624 01:54:56.119 --> 01:54:59.479 More than anything but one, Dave, you don't have to use your body 1625 01:54:59.520 --> 01:55:01.399 shop. We are aready talked about it. Go to the other body shop, 1626 01:55:01.560 --> 01:55:05.079 find one that you're comfortable with and they should be able to do it. 1627 01:55:05.199 --> 01:55:08.960 You should also be getting a rental car in this period of time. 1628 01:55:09.239 --> 01:55:12.359 And then on top of that, I want you to call Justin and talk 1629 01:55:12.399 --> 01:55:15.239 about diminish value, because no matter what it sounds like, you're gonna leave 1630 01:55:15.359 --> 01:55:19.359 three or four thousand dollars on the table if you don't go after them for 1631 01:55:19.439 --> 01:55:24.680 that diminish value. So were we on the same page, sir? Yes, 1632 01:55:25.039 --> 01:55:28.000 Yes, it's all great information. Yeah, you're gonna love it, 1633 01:55:28.119 --> 01:55:30.680 and you're gonna love getting the check. Seven two zero. I'm gonna give 1634 01:55:30.680 --> 01:55:36.039 you his number, you ready, sure? Two one four two two seven 1635 01:55:36.800 --> 01:55:42.359 twenty one fifty four two one four two two seven twenty one fifty four. 1636 01:55:42.439 --> 01:55:46.039 That's Justin Petty. Hey, as always, Justin. I appreciate you coming 1637 01:55:46.119 --> 01:55:49.840 on man anytime. Man, I appreciate it. Yeah, you got it, 1638 01:55:49.960 --> 01:55:53.720 Dave, What is that? Did you have another question? Uh? 1639 01:55:54.680 --> 01:55:57.840 Yeah, Mark, thanks thanks very much, thanks to you. Justin. 1640 01:55:58.159 --> 01:56:00.640 Yeah, yeah, call up Justin and he's really good for everybody out there. 1641 01:56:00.720 --> 01:56:04.359 They can't remember that phone number. You can go to referral liss dot 1642 01:56:04.399 --> 01:56:08.680 com and just type in diminished value. You'll find him. But a lot 1643 01:56:08.760 --> 01:56:12.760 of times what Justin will do is when your car's totaled. The insurance companies, 1644 01:56:12.840 --> 01:56:15.359 let's just say it's whatever, and your car is completely totaled, and 1645 01:56:15.479 --> 01:56:19.359 they want to cut your check for you know, twenty five grand. Justin, 1646 01:56:19.439 --> 01:56:24.760 you pay five hundred. He'll invoke a certain clause and fight for the 1647 01:56:24.840 --> 01:56:28.920 real value. A lot of times you'll get thirty forty percent higher. In 1648 01:56:29.079 --> 01:56:32.680 some cases it's absurd. They'll offer you twenty five and you'll find out that 1649 01:56:32.840 --> 01:56:36.399 your vehicle is really worth forty. But you didn't fight for it. You 1650 01:56:36.520 --> 01:56:41.279 left fifteen grand on the table. You pay Justin five hundred bucks, you're 1651 01:56:41.319 --> 01:56:49.359 going to get top dollar three oh three Martino. Go with a sure thing 1652 01:56:49.479 --> 01:56:54.880 Denver's Best roofer Excel roofing dot com. You don't pay a cent until you're 1653 01:56:54.960 --> 01:57:02.439 content. Time for an insurance check free no obligation comparison call Compass Insurance. 1654 01:57:02.640 --> 01:57:06.560 Pay too much your coverage at dozens of insurance companies. Find out now three 1655 01:57:06.800 --> 01:57:11.439 three, seven seven to one help. You'll think you're his only customer when 1656 01:57:11.479 --> 01:57:15.199 you choose Frank durand the real estate man dot Com to list your home with 1657 01:57:15.359 --> 01:57:21.720 Remax Alliance three three nine two zero sixteen twenty two. Hey, I want 1658 01:57:21.760 --> 01:57:26.600 to tell you about doctor Grossman, the Grossman Wellness Center. You know, 1659 01:57:26.720 --> 01:57:30.920 it's kind of a funny joke when people call up and say they're old. 1660 01:57:30.960 --> 01:57:33.760 It happened last hour. The guy called up said I'm I'm old. I 1661 01:57:33.800 --> 01:57:35.760 don't know what to do. And I said, well, how old are 1662 01:57:35.800 --> 01:57:40.520 you? And he says sixty seven. Well, what's funny about that is 1663 01:57:40.640 --> 01:57:44.479 Tom's seventy. And if you ever see Tom, if you go to our 1664 01:57:44.600 --> 01:57:48.239 YouTube and then type in Troubleshooter Network during the show, you'll see us live. 1665 01:57:48.800 --> 01:57:53.159 Tom doesn't look anywhere near seventy. He's in great shape. His muscle 1666 01:57:53.239 --> 01:57:55.760 mass is great. Hell, it's better than mine. I'm twenty years younger. 1667 01:57:56.439 --> 01:57:59.960 He's just in great shape. One of the reasons he is is Grossman 1668 01:58:00.000 --> 01:58:03.680 and wellness. It's so funny. And what Grossman is doing now he's a 1669 01:58:03.800 --> 01:58:08.359 doctor and basically you pay him a certain amount of money depending on what you 1670 01:58:08.479 --> 01:58:12.800 need per month. This guy for two hundred and forty nine bucks, you 1671 01:58:12.880 --> 01:58:16.159 get the initial blood work in exam, and that includes everything the blood work 1672 01:58:16.640 --> 01:58:19.960 they're going to talk about supplements. You can call the doctor or talk to 1673 01:58:20.039 --> 01:58:25.920 him anytime, testosterone supplies, any other prescriptions they can do. I mean, 1674 01:58:26.000 --> 01:58:29.319 it's a doctor. Doctor Grossman's a real doctor, and he's really good 1675 01:58:29.359 --> 01:58:30.840 at what he does. But he can help you live longer, he can 1676 01:58:30.920 --> 01:58:34.359 help you stay in good shape. But that initial fee of two forty nine 1677 01:58:34.520 --> 01:58:41.399 is absolutely crazy. So if you're frustrated with the conventional healthcare and you really 1678 01:58:41.520 --> 01:58:45.600 want to look at some kind of concierge care, please call doc up called 1679 01:58:45.640 --> 01:58:49.960 doctor Grossman three ZHO three two three three forty two forty seven. What I 1680 01:58:50.039 --> 01:58:54.600 love is time is actually a walking billboard. Wouldn't you agree with that? 1681 01:58:55.079 --> 01:58:59.520 Frank Duran, You've known Tom forever. His shape is crazy. He's a 1682 01:58:59.640 --> 01:59:05.520 great hey dragon. Have you ever seen the guy on the uh He he's 1683 01:59:05.600 --> 01:59:10.760 a bald guy, built like mister Clean, and he's like seventy eighty years 1684 01:59:10.760 --> 01:59:14.119 old and he used to be on magazines everywhere. Have you you know who 1685 01:59:14.159 --> 01:59:15.880 I'm referring to. You're not talking about like Jack Lalane, are you? 1686 01:59:16.079 --> 01:59:18.479 It might be? I don't think he was a bald guy, but he 1687 01:59:18.640 --> 01:59:23.560 was, you know, an older gentleman that like would swim handcuffed and throw 1688 01:59:23.680 --> 01:59:27.319 boats. In great shape. Now, wouldn't you say, Now, wouldn't 1689 01:59:27.359 --> 01:59:32.640 you say Martino is in better shape than what, give me an age the 1690 01:59:32.720 --> 01:59:36.800 average sixty year old? Oh, at least at least. Yeah, it's 1691 01:59:36.920 --> 01:59:41.800 remarkable, and I really think he's a walking billboard. Uh for Grossman. 1692 01:59:41.880 --> 01:59:44.960 I didn't mean to spend that much time on Grossman, but it's pretty Uh, 1693 01:59:45.720 --> 01:59:47.199 it really is amazing. And I talked to the doc for a while. 1694 01:59:47.199 --> 01:59:49.960 He's just a great guy. I mean straight up like that. Hey, 1695 01:59:50.079 --> 01:59:55.880 any real estate questions, give our guys an uh house to call today? 1696 01:59:55.880 --> 01:59:57.920 Three oh three seven, one, three eight, two five five. 1697 01:59:58.000 --> 02:00:00.039 Now let's talk about Let's go back to and he's got a question on the 1698 02:00:00.199 --> 02:00:04.560 utilities, man, Kevin. Basically, what happened is you have power lines 1699 02:00:04.640 --> 02:00:09.720 that Excel has up. They want to do an easement and bury the lines. 1700 02:00:09.800 --> 02:00:13.399 Right. Yeah, it's it's not a mix use develop it's not a 1701 02:00:13.439 --> 02:00:16.279 commercial lot we have so it's the back lot. Yeah, and it's United 1702 02:00:16.359 --> 02:00:19.159 Power and they're currently over and you want to put him in the ground. 1703 02:00:19.520 --> 02:00:23.439 Not for our benefit. For some other street work they're doing. We don't 1704 02:00:23.479 --> 02:00:26.600 truthfully care. But then they're like, well we need we need to sign 1705 02:00:26.640 --> 02:00:28.960 this paper in My wife's like, well, you know, what's this all 1706 02:00:29.000 --> 02:00:30.960 about? And then after she's like, well, what do you mean you're 1707 02:00:30.960 --> 02:00:31.880 taking this and he's like, well, we'll give you five hundred bucks. 1708 02:00:31.920 --> 02:00:35.159 We're like, it's eight feet along the back and then eight ft up the 1709 02:00:35.199 --> 02:00:39.279 side. Yeah, but it's going to be an easement. Can we get 1710 02:00:39.439 --> 02:00:43.000 can we get O'Brien Kelly, do you think he's still around? Let's let's 1711 02:00:43.039 --> 02:00:45.119 try to get him up. Here's kind of my thoughts on it. Then 1712 02:00:45.159 --> 02:00:47.479 we're going to talk to the attorney on it. I think they could take 1713 02:00:47.520 --> 02:00:53.359 it through eminent domain. I don't know how much money the value is because 1714 02:00:53.399 --> 02:00:56.840 once it's buried, your property is still good. So I don't know, 1715 02:00:57.000 --> 02:00:59.800 but you kind of see where I'm going. I don't know if they have 1716 02:00:59.920 --> 02:01:02.760 to pay you crap, but we're gonna find out. And if you say 1717 02:01:02.920 --> 02:01:06.560 no, I don't know if you can say no if they go to the 1718 02:01:06.680 --> 02:01:12.479 city and claim eminent domain, okay, And that's what we weren't sure, 1719 02:01:12.479 --> 02:01:14.640 And then we're not trying to be thinkers about it. But I mean, 1720 02:01:14.680 --> 02:01:16.279 once they do an even on the rear on the back, this definitely that's 1721 02:01:16.319 --> 02:01:19.119 probably we can't pave over. We can't put a sidewalk over. Well no, 1722 02:01:19.239 --> 02:01:21.359 wait, I don't know about that. Are they saying that? I 1723 02:01:21.399 --> 02:01:26.840 guess if they had to get to the lines? Are they? What is 1724 02:01:26.920 --> 02:01:30.640 there right now? What is there right now? Nothing? Nothing? Because 1725 02:01:30.680 --> 02:01:31.640 they're overhead. No I mean no, no, no, I'm sorry. 1726 02:01:31.840 --> 02:01:34.680 Where the property is where they dig? Is it cement? What is it? 1727 02:01:35.199 --> 02:01:38.760 It's just it's just a part of the vacant lot. It's just dirt. 1728 02:01:38.960 --> 02:01:41.880 Okay, all right, hold on, we're gonna we're gonna get him 1729 02:01:41.960 --> 02:01:45.000 on and try to figure that out. Hold on a second man, And 1730 02:01:45.119 --> 02:01:47.680 then in the meantime, what I'm gonna do is I'm gonna jump over to 1731 02:01:47.760 --> 02:01:51.119 this called Bill. Hey, Bill, what's your question on homeowners insurance? 1732 02:01:51.600 --> 02:01:55.960 Hey? Well, we just gotta I was wondering if this happened to everybody. 1733 02:01:57.640 --> 02:02:00.359 We just got to notice that our deductibles going from five hundred to two 1734 02:02:00.439 --> 02:02:04.039 thousand dollars. Oh my god, is it just on like hail and wind? 1735 02:02:04.119 --> 02:02:08.279 Peril? Or what's it on? Everything? They said because of the 1736 02:02:08.359 --> 02:02:11.920 storm. No, but I'm saying, is the deductible tied just to those 1737 02:02:12.039 --> 02:02:16.039 perils or is that deductible tied to everything? For example, fire? I'm 1738 02:02:16.079 --> 02:02:20.640 pretty sure everything, man, I mean that's drastic. Did you call Compass 1739 02:02:20.760 --> 02:02:24.920 up and ask them? Oh, I'm gonna have to be well, I've 1740 02:02:24.920 --> 02:02:28.520 been wanting to change. What company? Is it? Bill? Not a 1741 02:02:28.600 --> 02:02:30.479 good one? Who is an American family? You know what? Let's do 1742 02:02:30.680 --> 02:02:34.399 this. I'm running late on these breaks anyhow, So what I'd like to 1743 02:02:34.439 --> 02:02:38.520 do is, let's try to get Bradley O'Brien up for Kevin, and let's 1744 02:02:38.560 --> 02:02:42.039 get somebody over at Compass. I don't understand how you go. What did 1745 02:02:42.119 --> 02:02:45.680 he say? Five hundred guys, five hundred to two thousand. A lot 1746 02:02:45.760 --> 02:02:49.399 of times you have different perils. So if you have wind and hail, 1747 02:02:49.560 --> 02:02:54.920 that might be two thousand dollars because it happens a lot around here where you 1748 02:02:55.000 --> 02:02:59.640 know, if it was fire or other things that could be covered, vandalism 1749 02:03:00.159 --> 02:03:02.600 pretty much anything, an explosion, a gas leak, it wouldn't be that 1750 02:03:02.800 --> 02:03:05.199 high. But let's talk to Compass about that. I think a lot of 1751 02:03:05.239 --> 02:03:11.960 people are getting the shock of their life when their homeowner's renews. Go with 1752 02:03:12.079 --> 02:03:15.199 a sure thing Denver's best roofer Excel Roofing dot com. You don't pay a 1753 02:03:15.319 --> 02:03:24.600 cent until you're content. Time for an insurance checkup free no obligation comparison call 1754 02:03:24.760 --> 02:03:29.640 Compass Insurance Paying too much your coverage at dozens of insurance companies find out now 1755 02:03:29.760 --> 02:03:32.600 three oh three seven seven to one help. You'll think you're his only customer 1756 02:03:32.640 --> 02:03:36.239 when you choose Frank durand the real estate Man dot com to list your home 1757 02:03:36.479 --> 02:03:45.840 with Remax Alliance three oh three nine two zero sixteen twenty two all right three 1758 02:03:45.920 --> 02:03:47.880 O three seven one three A two five five. By the way, Premiere 1759 02:03:48.000 --> 02:03:53.000 window cleaning services and pressure washing. These guys, if you have a commercial 1760 02:03:53.720 --> 02:03:57.520 or residential place, they'll do all the window cleaning. They can pressure wash 1761 02:03:58.399 --> 02:04:01.079 those patios, those driveways, garage make a look brand new. And if 1762 02:04:01.119 --> 02:04:05.119 you have a storefront or restaurant windows, those big huge windows. They do 1763 02:04:05.239 --> 02:04:09.640 him inside and out, just great guys. Give him a call three oh 1764 02:04:09.720 --> 02:04:13.359 three five six four five five seven four. They actually did our house a 1765 02:04:13.399 --> 02:04:16.520 few years ago. Three oh three five six four fifty five seventy four. 1766 02:04:16.800 --> 02:04:24.079 Or we clean windows dot c. Now I have got Brian Burns on Brian, 1767 02:04:24.399 --> 02:04:26.640 I don't have the call around, but I'm gonna go to you real 1768 02:04:26.760 --> 02:04:32.399 quick. Here's the deal. He got his renewal, and his renewal from 1769 02:04:32.439 --> 02:04:38.239 American Family went from five hundred to two thousand for the deductible. That's the 1770 02:04:38.319 --> 02:04:41.239 only information. I think his name was Bill. In fact, I know 1771 02:04:41.319 --> 02:04:44.840 it was Bill because he calls a lot. So is this pretty normal right 1772 02:04:44.960 --> 02:04:48.319 now? Is everybody going up? And is that extraordinary? Or is that 1773 02:04:48.560 --> 02:04:53.399 normal? No, it's not extraordinary. Extraordinary is that he had a five 1774 02:04:53.520 --> 02:04:57.479 hundred deductible because it is just you don't see him anymore. Two thousand is 1775 02:04:58.000 --> 02:05:02.079 definitely not out of the ordinary this point, I think mine's yeah, I 1776 02:05:02.119 --> 02:05:06.199 mean, and and that's more not necessarily a requirement as much as like what 1777 02:05:06.319 --> 02:05:11.520 your choice has been, and if the insurance companies will reward you with the 1778 02:05:11.600 --> 02:05:15.199 higher deductible, it's worth considering, especially when you have a roof that is 1779 02:05:15.600 --> 02:05:18.439 is not going to have damage from hails. Yeah, well that's why I 1780 02:05:18.600 --> 02:05:23.960 said, That's why I didn't mind having such a high deductible because if something 1781 02:05:24.039 --> 02:05:28.279 damage is my roof, I mean, it's catastrophic, right exactly. And 1782 02:05:28.359 --> 02:05:31.239 then five thousand dollars won't really matter in the scheme of what the actual cost 1783 02:05:31.319 --> 02:05:34.119 of the claim is. So but yeah, I mean we're dealing with I 1784 02:05:34.159 --> 02:05:38.760 mean people are you know, our renewals. We're going and calling all of 1785 02:05:38.800 --> 02:05:42.560 our renewals that are coming in, and you know, we're seeing rate increases 1786 02:05:42.720 --> 02:05:46.840 sometimes that are just astronomical, and we'll shop it around and sometimes we'll find 1787 02:05:46.840 --> 02:05:51.239 a better deal. Sometimes it's by cutting coverages or raising deductibles, and we 1788 02:05:51.399 --> 02:05:56.680 just have to have the conversation with people because at some point it's what, 1789 02:05:57.000 --> 02:06:00.279 you know, what makes sense to you and how much risk are you to 1790 02:06:00.359 --> 02:06:02.880 take on versus premium? God, it's so crazy, man, it's it 1791 02:06:03.520 --> 02:06:08.920 right now. It's absolutely amazing how much insurance is I mean, it doesn't 1792 02:06:08.920 --> 02:06:12.520 matter if it's car insurance or homeowners. On the commercial side, I mean, 1793 02:06:12.560 --> 02:06:15.840 I know you guys do a ton of commercial policies. Are they seeing 1794 02:06:15.960 --> 02:06:19.000 the same thing, Like, what's your typical like a automotive shop that's got 1795 02:06:19.039 --> 02:06:24.520 garage keepers or a contractor? I mean, are they seeing these twenty five 1796 02:06:24.600 --> 02:06:29.600 percent increases too? No, those kind of risks aren't. But if you 1797 02:06:29.680 --> 02:06:34.079 think about commercial habitational like let's say apartment building. Oh shoot, they're not 1798 02:06:34.279 --> 02:06:40.199 just taking rate increases, they're almost not even having they're DEDUCTI was so high 1799 02:06:40.199 --> 02:06:42.880 they don't even have coverage for hal anymore. We get caught. We get 1800 02:06:42.960 --> 02:06:45.760 calls all the time. In fact, we had one today on a condo 1801 02:06:45.640 --> 02:06:49.920 and it was crazy, man. I mean they were talking the insurance was 1802 02:06:50.000 --> 02:06:55.039 going to go up like a million dollars. I think about that. A 1803 02:06:55.239 --> 02:06:59.039 million dollars. Yep. No, And I mean I guess the best thing 1804 02:06:59.119 --> 02:07:01.319 I could. If you're thinking and saying, how in the world are these 1805 02:07:01.399 --> 02:07:05.840 rates going up? It wouldn't take long to ask a group of ten people 1806 02:07:05.920 --> 02:07:09.560 in the room with you how many of you have had hail claims in the 1807 02:07:09.680 --> 02:07:13.640 last five years, and I would say the majority would say yes. And 1808 02:07:14.079 --> 02:07:17.159 at some point it just can't sustain it unless you start raising rate. And 1809 02:07:17.279 --> 02:07:21.039 you know what that ties into auto as well? Of course, yes, 1810 02:07:21.439 --> 02:07:26.199 right, exactly, and the cost of repairs for cars is skyrocketing. You 1811 02:07:26.279 --> 02:07:29.439 know what I've learned from you over the years, which is amazing what you 1812 02:07:29.520 --> 02:07:31.880 guys do for us, how you reshop it, Because when our kids were 1813 02:07:31.960 --> 02:07:36.359 sixteen and seventeen, I think you had us with safe Co And I'm just 1814 02:07:36.600 --> 02:07:40.960 man, that's so many years ago, I just don't remember. But when 1815 02:07:41.239 --> 02:07:46.199 then when one of them turned sixteen and got their driver's license, you reshopped 1816 02:07:46.279 --> 02:07:50.520 us because Safeco at the time or whomever it was, was so high. 1817 02:07:51.119 --> 02:07:56.199 We got the same coverage, if not better coverage from Progressive at the time 1818 02:07:56.800 --> 02:08:01.359 because they leaned more towards young drivers and Safego. But then what I found 1819 02:08:01.399 --> 02:08:03.560 out a few years later at switched back. In other words, all of 1820 02:08:03.600 --> 02:08:07.960 a sudden have an eighteen year old driver. What's cheaper through Safeco than it 1821 02:08:09.159 --> 02:08:13.399 was through Progressive? I mean, why are they constantly changing what they do? 1822 02:08:13.760 --> 02:08:20.039 Well, the thing is is different companies priced themselves for certain riffs. 1823 02:08:20.239 --> 02:08:24.119 I just got off the phone with somebody that is with USAAA, and they 1824 02:08:26.319 --> 02:08:30.680 have a young driver coming on and their rates were decent until they added the 1825 02:08:30.720 --> 02:08:33.239 young driver. So I shopped it around and I found a carrier that would 1826 02:08:33.279 --> 02:08:37.960 do the young driver at a vehicle and their premium is actually two thousand dollars 1827 02:08:39.119 --> 02:08:41.680 less than we're paying before adding the kid, and it's the same coverage. 1828 02:08:43.600 --> 02:08:46.960 It's actually better coverage because I put an umbrella on them as well, So 1829 02:08:46.359 --> 02:08:50.800 it really if I could give anybody advice as far as when they're shopping, 1830 02:08:52.600 --> 02:08:56.199 the absolute necessity to shop. When you're adding a sixteen year old on your 1831 02:08:56.239 --> 02:09:01.479 policy, you are crazy not to look around at that point because there's just 1832 02:09:01.600 --> 02:09:07.239 companies that price themselves thousands of dollars. How many companies do you shop? 1833 02:09:07.399 --> 02:09:11.199 Like for that one you're talking about, what the whoever you said their insurance 1834 02:09:11.239 --> 02:09:15.920 company was, how many did you shop it to? Literally the personal line? 1835 02:09:15.960 --> 02:09:18.079 Yeah, because that's personal line. So one why is looking? Let's 1836 02:09:18.079 --> 02:09:22.840 see here, I can tell you there's twelve twelve carriers. So you go 1837 02:09:22.960 --> 02:09:26.520 out to twelve different carriers, put in whatever the information on this client, 1838 02:09:26.920 --> 02:09:31.279 and then bam bam they come back with bids, and then you tell them 1839 02:09:31.760 --> 02:09:35.279 the best bid. And of course the people you're rating are all high rated 1840 02:09:35.359 --> 02:09:39.960 insurance companies, right, Yeah. I wouldn't ever rate anybody that is a 1841 02:09:39.079 --> 02:09:41.479 questionable carrier. Yeah, of course not. I'm not. You're not going 1842 02:09:41.520 --> 02:09:45.279 to see me do the general or something out there, So no, no, 1843 02:09:45.479 --> 02:09:48.079 I love it, and you know, I appreciate you coming on at 1844 02:09:48.119 --> 02:09:50.560 short notice like that, Brian and anybody out there listening. It doesn't matter 1845 02:09:50.600 --> 02:09:54.560 if it's a commercial policy. They do that. They can even shop your 1846 02:09:54.640 --> 02:09:58.800 workmen's comp if you can believe that he saved me money on workmen's comp. 1847 02:09:58.119 --> 02:10:03.560 They do our motor cycle, they do our home, they do our cars, 1848 02:10:03.119 --> 02:10:07.119 they do our trailer, they do our RV. I don't think I'm 1849 02:10:07.199 --> 02:10:11.760 forgetting everything, but they reshop all those things every year for the best price. 1850 02:10:11.800 --> 02:10:15.880 And the other thing Compass will do for you is make sure your home 1851 02:10:16.000 --> 02:10:20.840 is insured properly so you don't end up like those poor people in Boulder that 1852 02:10:20.039 --> 02:10:24.920 were drastically uninsured when the fires ripped through there. All right, folks, 1853 02:10:24.960 --> 02:10:28.039 three L three seven one three A two five five kevin, I'll finish up 1854 02:10:28.079 --> 02:10:33.880 with you after this. Go with a sure thing Denver's best roofer Excel Roofing 1855 02:10:33.000 --> 02:10:39.479 dot com. You don't pay a cent until you're content than time for an 1856 02:10:39.520 --> 02:10:45.520 insurance check up, free no obligation comparison call Compass Insurance. Pay too much 1857 02:10:45.680 --> 02:10:48.680 your coverage at dozens of insurance companies find out now three O three seven to 1858 02:10:48.760 --> 02:10:52.399 seven to one help. You'll think you're his only customer when you choose Frank 1859 02:10:52.439 --> 02:10:58.000 durand the real estate Man dot com to list your home with Remax Alliance three 1860 02:10:58.079 --> 02:11:00.199 oh three nine two zero sixteen twenty two Hil