Yeah, ripped up news you need so you don't have come running. Just
as stas as we can. Shooter's gonna help come. This is the Troubleshooter
Show now, Tom Martino, Hi, Tom Martino, Welcome to the show.
We are here to help you solve problems, answer questions, take complaints,
and make your life a little easier. It's car day to day,
and I'm gonna talk about cars mostly, but somewhere along the line I'm gonna
take a few comments here and there on something else, because I look,
whenever we have a presidential election is from it's a it's a national importance.
Now and then we talk about this because it does affect our lives. These
guys here with our car guys say, inflation has a massive effect. Car
prices have a massive effect, everything has a massive effect. Politics affect their
business. Kevin, you said that, Tom, Tom, why is inflation
helping the car business? That's an interesting question, Tom, prices, I
mean, but obviously price go up, obviously also costs go up, right,
So that's what I'm saying without a doubt. But but are you saying
are people and I don't mean your you're hiking prices on purpose? What are
people expecting higher prices? Is it easier to get a higher price approved?
I want to I want to know because very few people question the price.
That's what I'm getting at. Tom, Would you agree to that? Yeah,
I think that people expect that things are more expensive now, and so,
you know, it definitely helps some of those that are in a position
to be able to afford. Believe me, I'm not saying Tom or Kevin,
you guys are gonna just automatically raise prices. What I'm saying is when
you do have an expensive repair, due to costs and due to labor and
due to everything, you don't get the fight at as you did because they're
almost expecting to be punched in the Syd' being able to give my guys a
raise, which is nice, and we're having an easier time making ends meet
while still being able to stay below some of the larger companies. Are you
saying that people are repairing more than buying? Are they keeping cars longer?
I think they're doing more major repairs to cars, you know, more so
in the last two or three years than they were prior. Yeah. Okay,
so all right, well here's the deal. Whatever's on your mind give
us a call. We have our car guys today Today's cars, but that
doesn't mean we just talk cars. I want to talk to Monty who called
yesterday Anti. What's going on with you? Monty? What's happening? Hey,
Tom? Well, I feel like I'm just getting unfairly treated here from
my employer. I got fired. Now there is something that people. There's
a myth in the law. Now should I call it a law? There's
a myth in general about wrongful termination. And the reason I mentioned that is
there truly is not really something called. I mean, it's called wrong for
termination, but there's very seldom wrongful termination. Wrongful termination. And then I'll
let you talk MONTI trust me. Wrong yes, wrongful termination has to be
for something illegal. Just hold on Monty for a sec because I wanted to
start this, and I have my friend Peter Boyles, who's in my opinion.
You know, everyone, by the way, who's in broadcasting in Denver
they call a legend. I mean it's amazing. You'll have somebody on the
air for two years and they retire and they call them a legend, and
you know it's amazing, you know, like Channel Line always says legends retiring,
and so what I'm getting at is Peter is truly a legend. Truly.
Okay, Peter and I've been around a long time, so I love
having Peter on. He came on for my seventieth birthday. It was fun.
But I wanted to ask, honest to God, because I think Peter
is not crazy. He's not He's not crazy, devoted and loyal to anybody.
Neither am I. But I wanted to get his impression of the state
of the Union last night. I really do. And people this is important
to us, And people say, don't get political, Tom No. I
discuss things that we have to discuss, and this is one of them.
And I believe, in my opinion, Biden did way better than anyone expected.
Way, way, way better. But I haven't talked to Peter yet.
Peter, Uh, what do you think? What do you think?
Bro? Well? First of all, first of all, I've been from
radio stations unlawfully, both of us. Yeah, both of us. I'm
with you. I I didn't know what to expect, and I was pleasantly
surprised by by Joe Biden. He uh, he wasn't what people were waiting
to see. The slow Joe you know, he came out swinging. Now,
whether you agree with what he said or didn't agree, but he's the
man that we have seen stumble up steps and yeah and GIFA and you know,
yeah, no, you you're right, Tom, You're right. Hey,
Peter, do you do you think he was on anything like any boosters
or vitamins or B twelve. You know, there's a lot of that going
around that. You know, they tuned him up and put him out there.
You know, we know that presidents in the past have Jack Kennedy was
famous for getting shots from the guy they called doctor feel good. Wow,
you know, I don't know. I don't know. Hey, Peter Bot
swinging, Peter, he he do you feel? No? I feel he
did? You know what I this is? I said this to seventy I
said, you know, I didn't realize how great we're doing. Yeah,
but Peter, I want to ask him, do you feel that he paid
he played the blame game too much? Well, it was a It wasn't
a State of the Union. I thought it was a campaign speech. That's
exactly what it was. Yeah, I thought. And he kept calling Trump
my predecessor. That's right, like the name, the name he could not.
He couldn't say, right, he yeah, but he kept calling and
I think he said my predecessor. I think I read thirteen times. Yeah,
yeah, uh. And it was a campaign speech, but he really
he he never obviously you don't bring up failures obviously, but what he calls
the success. I mean, what with this thing about Russia. I didn't
realize we're at war with Russia or whatever. But I think that he wants
to he wants the wag wag what do they call it, wag that wag
the dogtail, Yeah, and then the tail wagging the dog. I think
he wants us to rally around something not him. Well, and he also
didn't mention Israel Gozaun till the very end. And that's a front burner,
you know, it was. There are speech writers that write those he you
know, most of those guys, they don't. I mean, they did
a masterful job, because I came away if I believed him. Everything wrong
with this country, everything wrong with this country is the Republicans. Well,
yeah, I mean that's but that's when I'm saying it was a campaign speech.
Here, there wasn't a you know, we've watched Reagan, who was
the master at those things. And you know, they he didn't sit up
there and potshot the Democrats or you know, they talked about the nation,
They talked about what's going on, talked about foreign policy many but he hit
some He hit some nerves like prescription drugs and things. He knew what bad
guys to go after, you know, billionaires and and and you know.
But by the way, Peter, just a quick question. Do you think
over the last four years he's done stuff anything really good? What do you
like? I gotta think remember that, I'm thinking. No, I'm curious.
I'm curious what you think about what he did. I think he's he's
the accidental president. I don't he won the election fair and square. But
you know, I can't figure a guy like that what he's doing president.
I mean, we want a vibrant, we want to smart, you want
to and he doesn't strike me. I mean we've seen him stumble upstairs and
forget people's names and turn the wrong way. And I mean, that's the
guy that I was used to. And so he's the guy that I normally
watch. And then this guy comes out of the box last night and he's
he's on fire. I know, I know, I'd have to think.
I'd have to think about it. But you know, I I think he's
been a foreign policy disaster. I think that the domestic stuff maybe, But
I love what you said and who's smarter and Stephanie but saying like I didn't
realize we were doing so good? Right, we're doing that's a great that's
a great line. So anyway, Peter, any any party, what about
January sixth, I want to ask you something. Do you think they're making
too much they Is that still a viable platform or plank for your platform?
Well, in my mind, that's why I can't be around these top of
the party Republicans. They attempted to overthrow or abate the constitution. There's there's
no question of what they tried to do. But do you think Trump wanted
Do you think Trump's goal was to truly overthrow the government and become a dictator
president, not to overcome the government to but to to stop an election count
and attempt to from attempt to begin to begin anew and Tommy sixty one times
in court rooms and I don't know how many other different even in his own
Justice department, that was that was a far and square election he yeah,
Donald Trump, Donald Trump got beat I mean I think where it was unfair
Peter was with the with the censoring of media, where media, where they
were telling media don't talk about this, don't talk about this, and and
me and well you know big tech in media they followed along Peter. There
there were so many stories suppressed about Hunter Biden and about his connections. Oh
listen, I'm not arguing about that. I'm talking about the sense of of
what happened. And Donald Trump lost that election and then he couldn't accept it,
right, No, he lost they begin Yeah, and that's really to
me. That was the turnaway was come on, you know you were you
were beaten. Shake the man's hand. If he'd have done that the way
the world is right now and gone been in government in exile or you know
the lion and winner Tommy, he'd be walking it back in right now.
Well, Peter, thank you. I got to take a break and I'll
think it. Bye bye. I want you of you, man, I
want you back on it you and love you. Peter. It's great.
We got more coming up. Go with a sure thing Denver's best roofer Excel
roofing dot com. You don't pay a cent until you're content. Time for
an insurance check up free, no obligation. In comparison, call Compass Insurance
paying too much your coverage at dozens of insurance companies find out now three oh
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Frank durand the real estate Man dot com to list your home with Remax Alliance
three oh three nine two zero sixteen twenty two. I'm Tom Martino three o
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four. Monty says he was terminated. He's upset. Okay, many So
I want to ask you a few questions, and we do have labor attorneys
that can help, But I want to ask you some of you anti how
long were you employed at this place? Two years? And what did you
do with a server flash cook. Okay, Now I want to know something.
What was the reason given for firing you? I actually never got a
reason until I got my something in the mouth. Okay, So how did
you first find out you were terminated? How did it start? I went
into my I went to my shift, and they had crossed my name off
the list. So when you got there, they didn't let you work.
They didn't give you any notice. You got there and you saw your name
crossed off, and you asked, what's going on? And they said you're
fired? Yes? Whoa had you missed any work? Do you think?
Give me? Give me your gut feeling monty first and foremost. Do you
think you did anything wrong? Absolutely not. Now give me your other gut.
Now, why do you think you were fired? Why? Why you
think you were? I don't know. They they didn't like me, or
they let me give you. Give you a quick rundown. What happened.
I was working with the supervisor because she was she was stowing in for a
call out, which I had never done there ever, never called out.
The only right up I've ever gotten there was employee of the mind. So
I was working with my supervisor. I did it so well. I told
her. If I didn't, so well, she says, go home.
She texted me that night said, due to you not reporting to a supervisor,
I'm going to have to take you off the schedule. I replied back
to her, I said, you are my supervisor and I reported to you.
Yeah, So what does she say? She said, well, we
need to talk to HR. So a week goes by. So wait a
minute, so she claims you walked off the job without talking to a supervisor.
That's what. Yes, okay, then what and so so she takes
off the schedule. My HR meeting is for another week. I go into
the HR meeting. They say, we're demoting you to room trades, but
you've been so come in tomorrow for your shift, your regular shift. And
then next that was on a Friday, and I was supposed to work Saturday
at my original position, and then they were putting me on room trace the
following week. Okay, So so okay, so did you accept the demotion
or did you say no? I said, I was very upset with it
and i'd be talking talking to somebody, right, So what happened after that?
When? When when were you actually fired? Did you go in that
one Saturday for your last day as a server cook before doing trade duty.
No, I did not. Friday was our meeting when they said you're being
demoted. Saturday morning I went in for my shift and they said you'd been
fired. Okay, so you never did get a demotion. They didn't even
let you take the demotion. They probably thought you turned it down. Well,
he was saying what he was going to say to the HR people,
What did you say to the HR people to meeting? I said, I
said, I was upset about the demotion, but I was Did you call
him on that Friday? Or did you When did you actually call them?
Friday? Friday was our meeting, and then Saturday I went in. Saturday,
the very next morning, I went into do my shift and they said
that they've crossed off the schedule. And at that point I did call,
uh the supervisor and the supervisor the whole what did they say? They would
not return my calls. See here is a classic example of being fired.
And let's say I take you at your word, and everything you're saying is
true and it was unfair or for no good reason. Okay, now what
I I'm going to ask you again? What reason do you think it was?
Well, they say drinking. Okay, see that. Now, hold
on. What I'm saying is, even if they didn't say drinking, let's
say they were unfair. They said, you know, you shouldn't have reported
to this supervisor. You should reported to the other supervisor, and you should
have known that. Let's say they were unfair. Do you know that there
is no covenant of fairness in the employment law? I realize at will situation
it's more than a will. What I'm saying is they can be stupid.
They can lie and be unfair. They can't lie to cause you civil damages.
You can sue them, but they can lie. They can say you
never told us you were leaving, and you did tell them. They can
lie because they it doesn't matter the underling. They can do what they want.
They don't. People think their bosses have to be fair and nice and
all of that. What they can't do is create a hostile work environment.
I mean, they can't scream at you and intimidate you and assault you and
all that. But I'm talking about the way they handle their business. They
can be totally incompetent and unfair. I'm not saying it's a good thing,
but there are no laws that address that. So when people call say it
was unfair, I shouldn't have been let go. I wasn't drinking. Well
guess what if they did they put that down in writing about the drinking Monty,
Well, this is so. One thing was was the agism, which,
as I was thinking of, maybe they wanted to get rid of me
for it because of my age. How old are you? Sixty one?
Okay? Did they mention? What did they actually put in your termination letter?
Okay? Yes, my termination letter. I got discharged for the behavior
policy violations and or continued behavior issues after corrective action. Okay, okay,
okay, fine, they didn't have to give you a reason, but they
did. Now you're disputing that. How do you know that behavioral violation is
an alleged drinking because so after this happened, I applied for unemployment and they
said you were fired for cause and you can't get it. No, they
said I was fired for alcohol and drug use. Now that was never addressed
to me. Now if that is that denying you, is that denying you
unemployment? Well, I'm it's in the dispute. Good action right now,
good, right now? Filling this out of the question. I got this
to yesterday. It says this is what it said. That says your former
employer indicated that you abandoned the job due to suspicions about being under the influence.
Okay, here's what you need to do. Here's what you need to
do, Monty. Okay, listen carefully, please. You got to dispute
it. You got it. You have to go there and dispute it.
If they don't have absolute hard proof with a blood test or urine test or
testimony from several people, they will lose. The unemployment division bends over backwards
in favor of who employ is Kevin, why do you know that? Have
you had people walk off the job though? I had a guy we got
drinking in the car. I've had people walk off, literally walk out of
the show, and they got unemployment. I got one guy that got severance
pay and moved to the Bahamas and or wherever the hell he went, and
he couldn't work, and he said that he wanted he got unemployment. Now
this guy got unemployment. We watched him. I had somebody else, she
was my credit card to buy liquor, and she got unemployment. I had
proof. So, Monty, that's what you gotta do. You got to
appeal it because there's no such thing as wrongful termination. Patricia wants to talk
about living spaces coming up. Go with a sure thing Denver's best roofer Excel
Roofing dot com. You don't pay a cent until you're content. Time for
an insurance checkup free, no obligation. In comparison, call Compass Insurance paying
too much your coverage at dozens of insurance companies find out now three O three
seven to seven to one help. You'll think you're his only customer when you
choose Frank to and the real estate Man dot com to list your home with
Remax Alliance three oh three nine two zero sixteen twenty two. Hi Tom Martino
three oh three seven one three talk seven one three eight two five five.
I am here to help you. I swear to you if you call me
with a problem, we do everything we can to help you. By the
way log KP dot com. I want to mention they are estate planning attorneys.
It's really it's Keel and Park and I want you to give them a
call because what they will do is a free consultation of everything you own and
have, including businesses, and then come back with a flat rate price to
help you a state plan for your legacy LAWKP dot com. Now I want
to talk to Patricia, and I invite others to call with car problems today
for our experts and other problems as well. Three oh three seven to one
to three talk. And I also truly want to know how you thought Biden
did, not as a political show, but a real honest to god impression
of how he did or not if you believe him. I'm just curious.
And it has a lot to do with age with abilities. You know,
I'm aging. Everyone's aging, right, I just want to know what you
think, Patricia, Let's talk to you about this living What is Living Spaces?
Living Spaces is the new furniture store in Thornton, Okay? And how
is it part of a chain? Patricia? Is it part of Okay?
So let's talk about it. Go ahead and tell me about it. Okay.
So if anybody watches any TV, you see lots of wonderful advertisements and
you go to the store, Yes, I see this online, very very
nice lay out. Okay, go ahead, right, but it ends at
the sales at the store. Why if you're lucky in that? Well,
because They contract out all of the delivery, the repair, the customer service
calls, and it goes to various places. So you're saying that the furniture
itself and the store they might be pretty good, but then it ends after
you buy it. That's it, right, and if you're lucky and you
don't have any trouble. Now, I wish I would have looked at the
reviews on the Better Business Bureau before I bought there, because I would have
seen that people are very unhappy with the problem resolution. So what I wanted,
what I'm hoping that you can help me with is where to go next,
because oh hey, tell me what happened, give me your experience,
and then I'll do it. Okay, in less than four months. So
November twelfth, we purchased two chairs recliner in a manual and you purchase.
We purchased a warranty and the delivery package and everything that goes along with it,
and a battery pack. Now, the only reason that I bought a
power recliner is because of the they offered the battery pack. Now that battery
pack is it like on my bed. I have a bed that is an
awesome bed that you can move up and down. But if power goes out,
the battery helps you for a few you know, until you get power
back. Is that what that is? No, this battery pack is to
allow you to use the chair in the middle of the room and not have
a cord plugged into a wall outlet. Okay. So in other words,
in other words, you never plug it in. No, how do you
recharge it? Well, that's the thing that according to the battery pack you
know brochure that it has, once it gets to within ten percent of capacity,
it gives you an audible battery warning. Yes, And then do you
remove the battery and take it to a charging pack or do you unravel a
cord and plug in the chair. You unravel the cord and you allegedly you
recharge the battery pack while it's still in the chair. Okay, okay.
And is it a big cord or like a big power cord or is it
like a little USB cord. No, it's like a big power Okay.
So what's the problem. What was the problem? Okay? The problem is
that in we purchased two chairs. We didn't only have trouble with that.
But I will say that in less than form line and these are two.
You bought two recliners, two battery operated recliners, no one manual. Now
we have trouble with the manual one too. And that the delivery people put
the leg on backwards. We didn't notice it, so we you know,
we have Okay, I just want to talk about what has not been corrected.
Okay, nothing has been corrected others. So the one, the one
recliner with the leg on the wrong way, is still like that. No,
no, they did correct that. See that's what I mean. Let's
talk about your problems today. Okay. My problem today is that my power
recliner chair has failed three times. Okay, the company, the company did
replace both chairs. I've had two repairs, two failed repairs. They did
some things right on the manual recliner, but they are right. Now.
Let me just ask you, you have two chairs. Is the manual recliner
acceptable right now? It is? Okay, let's go to the electric one.
Hold on, let's go to the battery one today. It is today?
What's wrong with the battery one today? After the second battery pack?
So they've given me two chairs now I had four chairs instead of two,
right and two? Bad? Okay, I understand you want to give me
a history. By the way, I want to tell people this. This
is important, and Patricia, I mean this sincerely. See, this is
what happens when businesses do not do things correctly. What happens is consumers like
Patricia, they don't want to tell you about just one problem because they've had
a plethora of problems. So what you do is you create what I call
a walking talking billboard who wants to spill the beans about every experience they've had
with you. And that's why you get bad reviews. It's even if you
do the right thing finally, even if they finally get this battery operator working,
she'll never go back there because of the accumulation of difficulty and what I
call a journey of misery. So, by the way, I'm hoping,
Patricia, because they really give a damn. Have you gone online to every
single forum you can to put a bad view up? I did. I
did a complaint with the Better Business No, No, that'll do you nothing.
The Better Business Bureau is a dinosaur. They'll do nothing. What you
need online reviews? Have you gone to trust Pilot, Yelp, Google and
put up reviews? Those are the three top. Have you seen this trend?
And when you google this furniture place, their Google reviews are not on
there, their stars are not on there. Why they're hiding their Google I
don't think you're allowed to, but I have noticed that for poor companies.
I've never noticed them on Yelp, and they're horrible. Now listen, Patricia,
let's move on. What what today? Is wrong with the battery?
And how can we help you? I need to know that right now.
Okay, I want to have a new I want to either of them to
remake the chair a third time with a manual recliner, or I want to
reflaunch. Okay, it is working plugged into the wall, but I do
not want a chair plugged into the wall. I get it. Yeah,
so I want to if they can remake it a third time. This is
the second chair. I've got a third. But here's the bottom line.
You cannot go to the store and demand to talk to a manager. I
have done this three times again. When you go and ask for a manager,
what do they say? They say, go back to customer service,
to go back to customer service, and no one theres I give us,
you give us the contact. We're going to call for you at Deputy Doc.
I want to call for her. She sounds frustrated and well she should
be. Plus, we'll give you some follow ups coming up. I'm Tom
Martine. Go with a sure thing Denver's best roofer Excel Roofing dot com.
You don't pay a cent until you're content. Time for an insurance check up
free, no obligation comparison call Compass Insurance. Pay too much your coverage as
of insurance companies find out now three all three seven seven to one. Help.
You'll think you're his only customer when you choose Frank durand the real estate
Man dot com to list your home with Remax Alliance three all three nine two
zero sixteen twenty two. Hi, Tom Martino, your Troubleshooters three all three
seven one three talk seven one three eight two five five. We're working a
deputy docker. You didn't call that furnishure place eventually here, you know,
I think that we just have to see what they're gonna do. This woman
is frustrated. I don't blame her, and I know she wanted to tell
me the whole story, and she should. I want to talk to Jeff
now, Jeff, you need advice buying your nineteen year old daughter a car.
Now, I want to ask you a few questions, Jeff, okay,
okay, sure. What does the car going to be used for?
What is she doing with her life? Going to school? Is she in
college? She is? Yep? Is she away at college or here at
college? No? Local? She's local? Now, how long do you
want this car to last her? Ten years? You wanted to buy her
a car that she can just depend on, I suggest. Now, I
don't know what these guys are going to say. I haven't asked them,
but they're the smart ones as far as what to buy. I went over
this with the lady one time, and she came back to tell me I
was right. She wanted to buy a car, and at the time she
was looking at six thousand to seven because she had some cash. And I
said, don't do that. I said, don't do that. If you
have six to seven to put down, take that six thousand and put it
down on a Kia or a Hyundai because they had the ten year warranties.
And I said, and they were selling you at the time for about eighteen
or nineteen. With her loan, she'd have a payment. She goes,
I don't want a payment. So she came back to me, listen to
this. Two years later she comes back. The pro rated amount that she
would have paid on a new car with a ten year warranty was way less
on that three year loan or four year loan then she had with that used
car, because she put the cash into the used car, and she had
repairs and maintenance, adding up to what if you divided it by the number
of months she owned it for that three or four years, was more than
if she had a payment for a new car. It's actually more per month.
It's just people don't like the idea of a payment. But if it
is on something now, I'm not suggesting you just walk in and overpay,
you'll be underwater forever. I am saying, you get something that is smart
now if you really want to keep it, and she really wants to keep
it. One of the smartest ways to buy a car. One of the
smartest ways is to buy is to take a three year lease. Buy the
car very little down, very little per month, because you put as low
mileage as you want on it, like ten thousand a year. And you
say, well, wait a minute, Tom, if I put ten thousand
a year on this car, the residual will be really I'll be socked with
mileage penalties. But if you're going to buy it from yourself in three years,
you got to have a lease that allows you to do this. Then
you're not socked with a penalty. And then you refinance it in three years
and you're buying a used car from yourself that you had for three years.
And so you literally can have a car and you finance you least for three
years with very low payments, and then and then do another three years if
you want, with a refi or pay it off, And that's the best
way if you're really going to keep it. But I say you're probably really
not going to keep it. What I would do, though, is buy
a new car. Long and short. I'd buy a new car with a
great warranty, and I'd buy it from someone that we know and trust,
where you can get a great deal if you have money to put down and
have credit. Now, if you don't like that and you're asking for used
cars, I would go to JFFR Cars and talk to Rodney to find a
car now to find out what to buy. I want you to hold on
and we'll figure out some of the most reliable cars to buy. All right.
We also have Charles with an update on one of car problem too.
We have more Go with a sure thing Denver's Best Roofer Excel Roofing dot com.
You don't pay a cent until you're contenth time for an insurance checkup free
no obligation comparison call Compass Insurance paying too much your coverage at dozens of insurance
companies find out now three oh three seven seven to one help. You'll think
you're his only customer when you choose Frank durand the real estate Man dot com
to list your home with Remax Alliance three oh three nine two zero sixteen twenty
two. So you don't happen as we can. Shoot's gonna help come Man
Dix is the Troubleshooter Show. No Tom Martino, Hi Tom Martino here three
oh three seven one three talks seven on three eight two five five. We
asked Effie Doc to make a call to the furniture place. He talked to
her about her problem. Basically, Patricia bought two recliners from this place and
the name of the place is Living Spaces, right, and what did she
say she had multiple problems with the elect with everything, but the electrical one
or the one that's supposed to work on battery still doesn't work. She wants
either her money back or she wants a new one, and they have already
replaced it once. So what what's going on? Doc? Well, what
happened is Mike Mike gun hey, hey is Eon the air? He's can
you put him on the air? Thank you? Put him on the air.
Thank you? Shannon. Okay, anyway, she had there's a number,
but every time it's that, what what'd you say? Is he plugged
in? There? He's plugged in and yeah, go ahead Shannon, just
say yes Shannon. If he's okay, thank you, go ahead, Dona.
There's a general love that she calls, but nobody will tell her the
manager of the store, but they gave her the customer service manager. Well,
let me finure that's all you need writing who replied to her email one
time? So I'm going to send him an email rather than go through a
phone tree and get right right go ahead his email. Let me put your
name down here, And what other followers do you have to remember? We
had a cato called up. He went with his grandmother the batteries plus and
they go the hell I remember what was that about? What was that about?
Well, they walked down with two batteries. Oh no, they walked
out with one, and he accused him of walking out with two, right
right? I think it was two and four? But whatever, Okay,
yeah, but they charged him on his credit card twice and said he had
two sets of batteries. He said, I only took one sets of bat
correct. Well, I got in touch with them. We followed up on
it, and he went into the sail yesterday and got a refund for the
two batteries that was that he did not buy. Are you kids? Give
me the dinger? Bro? What are you doing, Shannon? You're sitting
on your ass. Give me Doc deserves the dinger? What are you doing?
I don't know what's wrong with Shannon. Hey, I'm gonna call him
mister Shannon Biden from now on. Hey, did you dinger me? Uh?
No? Doc got money back for this kid. Doc called and got
a refund. Yeah, okay, okay, you know what. That's no
kind of dinger. Man. I don't even know what's going on with you.
Can I put in Can I put in a request? For another board
op Katschina, Shannon, is Friday or Monday? Or what? Tell me
what's happening? I hate all days equally. Oh you hate all the Did
you say that on the air? Okay? Charles? Oh? No,
Jeff? What kind of car does he buy? First of all, let
me ask you, Jeff, what do you think about my idea? And
you don't have to agree with me, by the way, I'm just putting
it out there. What did you think of my idea about a reasonable,
great warranty new car for your daughter? Oh, it's a great idea.
I hadn't thought about it like that. And it makes sense that your repair
cost the long run on a used car might be more. Actually then it
might be. But that's what I'm asking these guys about, because really,
what do you have to spend if you don't get a loan, what do
you have to spend? Oh? I want to spend seven to ten grand
Okay, you know what that that might get you? Guys? Could he
get a reliable car that would last ten years? I'm saying, no,
that's a tough win, not for that price. I think if he's going
to try try for like a fifteen Corolla or something like that that might get
him the where he wants to be and a Corolla will last. Well,
there's still maintenance and repairs and stuff that you wouldn't have new. But do
you think if he took let's say ten grand, because there's seven is out.
Let's say he takes ten grand and buys a car and wants to keep
it for ten years. Okay, let's do the math. Sure, and
you put all the money into that, because how many miles would be on
it? To buy it for that, he has to have at least seventy
thousand insurance? Well okay, but see he'll have about seventy seventy thousand miles
and he wants it to last ten years, and he spends ten grand.
Okay, so that's one thousand dollars a year plus maintenance, as opposed to
a new car where he puts down less than that and has a payment of
what per year? You know it's gonna be uh, it's it's gonna be.
Oh, how much I think a little? I see, I don't
think they used car will last. I think even if you, I just
don't think it will. But I think it would be less money if you
could get a used car that would last, like a Corolla if you could.
But the problem is what that used car gets you right now for that
price is gonna am I right? I'm thinking seventy thousand miles. Let's talk
to Rodney Rodney A hey, Kachina, get Rodney on from jfar Cars.
Jeff will help you make some decisions here. But I know these guys will
lean toward for longevity. It's not great. It's not a great used car
value, but for longevity a Toyota or a Nissan or what about Suber Now,
yes, yeah, longevity that but they're not great used car values,
meaning they hold their value. So they're not great used car values, but
they they will go the ten years, but probably without major repair if you
can find one. So let's talk to Jaffar Cars and Rodney and let's set
you up. Man. I'm glad you called before. Now, Charles,
what's going on with you? Charles? You had a car sale go wrong
and I don't remember what happened. Oh I remember, Charles. I'm sorry.
This really pissed me off. And by the way, I found an
attorney who said they might take this case. Charles, let me recap your
problem let me recap your problem. And by the way, this is another
guy that threatened me as well. He's gonna really, really really do something
bad to me legally, not not physically. He didn't threaten me physically,
did he. Kelly the guy the father of what's his name? You know
what I'm talking about. He just wanted to send you a season Diace.
This guy wanted me to have a boxing match or kick my ass. Randy,
Okay, Yes, that was different. Charles Charles is seventy nine years
old, lost the use of his legs. He's in a wheelchair, and
First Light Home Healthcare sent a woman to him. Her name is Nay,
and he talked about She talked about she has to drive her dad's car.
He says, my car's for sale. He had a twenty thirteen Kia Optima
with only forty one thousand miles on it, and he said, my car's
for sale. He claims he showed her the Facebook ad for thirteen thousand,
five hundred. She said, I'm going to come back tomorrow with my dad.
She came back off duty from first Light Home Healthcare and the father counted
out thirteen hundred dollars thirteen hundred and five dollars, and Charles claims he was
upset and they argued a little, but he lost his memory. He was
so upset and distraught that he blacked out, and the next thing he knows,
they bought the car for thirteen hundred and he signed over the title.
I personally don't believe he blacked out. I don't think you blackout like that,
because he remembers too much of that day. I think he's pissed off
and embarrassed. I think they took advantage of him, and I do think
he was intimidated. I think it was wrong, no matter what. It
was wrong because she was in a position of trust with home health Care,
and I don't believe had any business doing this. I found an attorney who
has defended me and I can't even tell you how many times we have kicked
royal ass and he said he would take this case and sue both Nay and
her dad, Richard and First Light. Now, Charles, I don't know
how bad you want to do this, but you you were screwed. I
don't care how you look at it. You got thirteen hundred. They took
advantage of you. How do you feel, Oh, I'm feel horrible.
I'm just Scott. I don't know what to do, you know, I
just said it down all with Charles. I want to go back to this
because here's this guy, Richard, the father of Nay said we did nothing
wrong. Now, by the way, how do I put this? Even
if they did nothing wrong, it was wrong because she was in a position
of trust with an older man and should have never had business dealings like this.
But he claims, Richard the dad, claims that he when he went
there, they had no discussion at all about thirteen thousand. He never showed
them the Facebook ad. She never saw the Facebook ad, and he kept
saying thirteen five and they thought it was thirteen hundred and five dollars. I
think we can destroy him on the stand and by the way, but that's
what they're saying. So I don't know, man, I don't know.
I think the one thing I think is weak and Richard, I mean,
Charles, I want to help you, but I can't buy this blackout bit.
In fact, when I was telling the story, I noticed Tom Majio
over there. Tom with hands on Auto Tech. He was shaking his head.
I discern you don't believe that blackout stuff. Well, I'm a disabled
person. If you look at the camera, did you just take off your
leg? I'm just showing it up here. Yeah, I'm disabled, So
still on when you did that? Are you bad feeling? Yeah? I
just turned it. You could swivel. Oh my god, that's look And
the hell do you bend his footlights? Like? You can see this show
on Facebook If you don't know that, yeah, you're disabled. He's disabled,
but you know so I feel for him because because I worry about stuff
like that, the blackout things, and he's seventy nine, you know who
knows. The first thing that went through my mind is are these people drugging
him? Did they put something in a drink? Think? I think he
is. He was distraught. I thought he was intimidated, and he's too
embarrassed to admit it. But I'm not trying to make you say that.
By the way, Charles, I'm but you truly don't remember the details,
right, I really don't, you know, and Tom don't. I don't
remember having any blackouts either. I don't blackout. Okay, well, well
then what is it? Then you literally signed the title and a bill of
sale. By the way, what's interesting is the bill. You remembered her
presenting you with a bill of sale? You told me that, and the
bill of sale was only four hundred dollars. Yes, and I sent a
picture of the tech trick. But why do you remember the bill of sale
and not the title? I didn't. I didn't remember. I was I
was kind of going through my communication threat with may Oh, and she texted
it to you, and yes, the picture was there. Hey, and
did you send us those documents? Did you send us pictures of that?
Yes? That's all I'm saying. Okay, you should have no No,
I know we do. Kachina will keep it if if you sent it.
Yes, and they have my license plates before I forget, I've been all
out. There's somewhere in my car on my license plates, no matter how
you look at it. Come on twenty thirteen, Kia Optima. Why did
thirteen hundred dollars? This is the definition of taking advantage of somebody, because
obviously thirteen you can't buy a car you can push for thirteen fifty. Have
you called first light? Charles? I mean, yeah, Charles, have
you called first light? I did it early on, but I haven't since
I talked to you. Okay, I want I want you to call them
and say serious. See, here's what I want you. To be nice
about it, but I want you to say, before you hire this attorney.
He's going to do it pro bono, but before you engage this attorney,
be very honest with them that you want to give them a chance to
come through. Okay, yes, you call me, hey, deputy Doc.
No, I gave this to you. Doc. Did you call that
place? Yes? I did? What did they do? Don't you remember?
I had a verbal battle going on with Richard that's right. I mean
we had text going back and forth where he was accusing me and yeh,
that's right. He was yelling you. How did you call first Life?
The first life? They say, basically, not my problem. She doesn't
work here anymore, and that they're not responsible for something she did. The
following day after she was no longer an employee. No, no, See,
they didn't fire her before she went there. They fired her after she
went there. But they said, so I was an employee when she went
there. It wasn't the scope of her employment. But she was an employee.
Sorry, yeah, I got that mix sense. But they fired her,
right, and I applaud them for that. Yeah, they said,
not my problem. And they also said that the police investigated. Correct.
All right, listen, man, this is bad. Three oh three seven
one three talk three oh three seven one three eight two fifty five. By
the way, Grossman Wellness Clinic deputy doc knows doctor Terry Grossman very well,
and I've known him for years. He's a really good guy. He's a
wellness expert. I mean, he's longevity and wellness. And I go there,
and I've been going there for years, and I pay like I think
I got a couple of programs. I'm paying like three hundred some there's programs
for all price ranges. Really, but here's the point. Everything's included.
I get heat prescriptions and UH supplements, consultations and blood work. You have
a doctorate your call, and basically every three months you get blood work and
what amounts to like a physical almost It's it's just amazing because nothing can go
wrong Grossman. I just want to tell you about it now. They're a
sponsored Grossman Wellness and I want you to consider going there. Two hundred and
forty nine bucks get you the initial blood work and a consultation and exam,
and I want to tell you this there is no obligation two hundred forty nine
dollars. That's it. At least find out where you stand for that.
Three oh three two three three forty two forty seven. Three oh three two
three three forty two forty seven. Grossmanwellness dot Com. Go with a sure
thing Denver's Best Roofer Excel Roofing dot com. You don't pay a cent until
you're content. Time for an insurance check up free, no obligation comparison call
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three oh three seven seven to one. Help. You'll think you're his only
customer when you choose Frank durand the real estate Man dot com to list your
home with Remax Alliance three oh three nine two zero sixteen twenty two. Denver's
Talkstation six thirty K How Hi Tom Martino here three three seven to one three
talks seven one three eight two five five. I'm gonna go to go to
Rodney over at jfar cars. Hey, rod I want to ask you a
couple of questions for Jeff. Jeff is asking for his nineteen year old daughter,
and you know we always have this discussion, rod we rather to buy
a new car, put the money down that you have to spend for a
used car on a new car, and have some low payments, relatively low
payments for three five years, and then be done with it, and you
have a new car preferably a Kia or a Hyundai or something with a ten
year warranty, or buy a good used car. So here's what we're asking
you. He's got about ten grand to spend. Let's say he puts seven
down on a car on a new car, or he takes that seven to
ten on a used car. Could he buy a decent used car that would
last his daughter ten years of driving? Remember we're buying it used for about
ten grand. What does he get used? Because, Jeff, the reason
I'm asking Rodney, he's not going to put you together and do one of
these deals where you're overpaying an underwater Okay, He's just never going to do
that to anyone. So Rodney, what do you say, what would you
buy for your daughter if you wanted to attempt to make it last ten years
for about ten grand? And if it's not possible, just tell us.
And that's what I'm If they're hard and they're hard to find get under ten
thousand dollars cars. It is just hard. If we found a nice Kiyo
or Hondi on Toyota and you're talking about a two thousand and ten or eleventh
Toyota, Camra or Corolla that might work, or Toda Aljonda, those are
your cars that I'm looking for for an eighteen year old. For eighteen thousand,
I'm for eight for eighteen year old. But if you can put the
ten thousand down and you don't mind obtainment, I'm with you, Tom.
That says, get a little Kia that you can buy and yeah, and
then let the hold that for teen years. Yep. And the sheet no
maintenance, Uh, I'm not any maintenance, but no, no, no
repair, just a little bit of maintenance for ten years. That's exactly right.
That's That's what I'm thinking. But if you want can you can you
source a new Kia for him at the same or better price than he can
get out a dealer or should he go direct to a dealer? Rodney,
let me let me do. Let me check that on what kind of specials
the Kia has, because I think we got some still we still have some
brand new under twenty thousand dollars okay, okay, I mean I'm seeing some.
I'm seeing some here, some real really nice little cars under ten grand.
Not excuse me, I mean under I'm sorry, under twenty grand okay,
okay. And I'm talking about just to see if there's any rebates or
dealer cash or anything like that. No, no, I know. Yeah,
so I can definitely jump on that for him and just see if that's
the way he wants to go. But if he's gonna find a ten thousand
dollars car, I'm going to keep you in that Asian market, That's what
I'm going to keep you in. You know, this brand new Kia,
this brand new Kia Soul is selling for about nineteen thousand, and then we
have some there are some even cheaper. I'm trying to find him here.
I'm scrolling through some in the Launchra might be a little cheaper, the the
the Kia is a little bit cheaper. So there's some cars out there that
would fit the bit you have. I like Keya is a lot and my
daughter has an Aluntra. She loves it. But I would have gone Kiya
had I know. I don't know why I'm saying that they I just hear
better things about Kia than Hyundai. Well they're virtually the same company, but
yeah, they're one in the same company. Hi actually bought Kia years and
years. Oh I didn't know that. Okay, all right, well thank
you. I listen. All I'm saying is is I think that he can
do way better doing it this way, and I want him to check it
out. So, Jeff, I'm going to give you Rodney's contact. Are
you still there, Jeff, Yeah, I'm going to give you Rodney's Rodney's
information. Okay, it's JFR Cars. Now, it's a great place.
There are a lot of there are a lot of but there are a lot
of people there. So talk to Rodney. Okay, Okay, I'll do
it. And this, I can't believe some of these uh, I just
can't believe some of these prices. That they're good prices on these Kias.
And they look really nice little little SUVs. Man, I mean, I
really think you, I think you'll be pleasantly surprised here on what you can
buy. And yeah, they're all will drive little a little SUVs and they
they look really cute. And also if you put like seven grand down.
Man, You're gonna have a pretty low payment. So anyway, I'm gonna
let you go. Thank you, let me know how it goes. I
gotta I gotta hang up on Rodney there. I didn't mean that. Rodney,
thank you very much. And I'm just trying to drop these damn calls.
It's my don't don't get me any Biden jokes, Shan and I'll come
over there. Three oh three seven one three talks seven one three eight two
five five. So with Charles, I gave them some instructions on what to
do. I'm done with Charles. I want him to go to that first
light home Healthcaren talk to them. Then we have Deputy Dollar. He has
a follow up. Go ahead, Deputy Dollar is right here. Thank you
for waiting. Deputy Dollar. What's happening? Did you solve something? The
cat poisoning? Explain that to me. So the city of Lahunta, Oh,
the guy that called, that's right. He called and said that the
City of Lahunta is actively encouraging the shooting and poisoning of cats. He sounded
almost a little nutty, and I said, look, we'll look into it.
I mean, you know, he said it's been going on cat lovers
are mad. They're not just feral cats. He says, they go after
everyone. What was his first name, John John? Okay, So anyway,
did you investigate that dollar? Well, I have a calling into that
animal department the City of Leahonta. Yeah, I have a calling to the
mayor. It's pretty small, yes it is. And I did find that
in twenty twenty two, the city passed an ordinance about not feeding these these
feral cats, keeping garbage, you know, in the proper containers, so
it wouldn't it wouldn't aggravate the problem. And that may be what he's referring
to. I haven't heard back from the mayor's office. Okay. I think
what he was real purpose for calling his show is he wants us to do
like an investigation into some of this practices. But everything I've come across,
it's just the city seems to be within their rights. They're just trying to
do control this cat population. Okay, and they're but they're not talking about
killing them. According to John, he says he has several witnesses that will
claim that cats are being poisoned until I get a response. Well, good,
I'm glad. I'm glad. You're looking into it though, all right,
anything else dollar? Well, we got the lady Julie with the Walmart
gift cards. Yeah, that was crazy. That was a crazy one.
What's going on with that crazy one? And I think at the end of
the day, I'm gonna I've been thinking about it. She's done virtually everything
possible. She's gone to the store, she doctor management. She what happened?
What happened to those gift cards? Well, it's it's kind of strange
to me. But you go into the store and you buy these cash cards,
the Walmart cash card, you put money on them, and then when
they get activated, your since a MasterCard, a green Dot, which is
part of the Walmart system. But you get this green dot. Man,
So what what? What is her claim? What's her first name? By
the way, I'm looking for her call Her name is Julie. What was
her claim? Was? What that she's not getting what she paid for?
She bought three cards, two with five hundred dollars each and a third and
a four hundred dollars. Oh that's right, yeah, and then she said
one of them is a problem. It will not it says it's already used.
Right, that's correct, And I think the representatives for an error,
not an error, but divults too much and said, yeah, I was
used at Outback Steakhouse for three hundred and ninety nine dollars and ninety nine pents.
But she didn't do it. No, and he wouldn't say, oh,
it was in this city on this day. Okay, okay, we
need to get that information. I mean, she has a right to know
that if she says it's a fraudulent charge. But they don't work like credit
They don't work like credit cards where you can just just dispute it. I
think it's slightly different even though than the card car you can't dispute it.
Tom, it's a cash cards. You can't dispute it used. So then
I'll tell you what happened. Somebody went in there and stole that card and
put you know, scraped it off and redid it. You know, gift
cards. You can't buy gift cards anymore. You can't. You just can't
buy them anymore. I'm sorry, but you can't. That's the bottom line.
Thank you for looking into that. I'm Tom Martine. More coming up
go with a sure thing Denver's Best roofer Excel Roofing Dot com. You don't
pay a cent until you're content. Time for an insurance check up free,
no obligation. In comparison, call Compass Insurance paying too much your coverage at
dozens of insurance companies find out now three oh three seven seven to one help.
You'll think you're his only customer when you choose Frank durand the real estate
Man dot com to list your home with Remax Alliance three all three nine two
zero sixteen twenty two. Hi Tom Martino, you're a troubleshooter. At three
oh three seven one three talk seven one three eight two five five, Welcome
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not just for sales, but for service and Installationprobid energy dot com. Welcome
Keith to the show. We uh we have wide open lines after Keith at
three oh three seven one three talk seven one three a two five five.
Today is car Day. We can talk about cars or anything you want.
So Keith, what's going on? Man? Hey Tom, I'm just wondering,
how where do you find out information on the on how legitimate or shafe
it is to buy gold and silver coins from these guys that call you up.
Okay, I just want to tell you something. Coincidentally, I walked
in today and some nut walks up to me and says, hoping up your
hand, I'm going to show you something. And he drops in my hand
ten grand worth of gold, little tiny coins, beautiful coins, maple leaf
and or so. And I said, where'd you get these? He says,
I have them? I have gold And I said okay. And we
talked about it and he says, uh, it's you know, I don't
have a lot of gold, but I have a lot. I mean I
have some. And I asked, Kevin, do you have gold? And
Kevin said no. So this guy wants to talk about it. He's welcome
to talk about it, but I'm not gonna call you. Got to go
somewhere you can trust. You got to go to a local coins somewhere you
can trust. These guys that are calling you, where did you buy?
Okay, I'm just going to say you were the nut. Where'd you buy
your stuff? I like eerie gold and silver, little little coin shop up
in the eerie. No, they're not collectibles, you're just buying gold.
They have both, they have clicked bull. Okay, are you looking for
a Keith collectibles or gold? I'm looking for it as an investment. Really,
Okay, as an investment, it's a bad investment. Well, okay,
that's it's a matter of opinion. I personally think so too. It's
a matter of opinion. However, as an investment, one of the problems
you have is if you check the spot price of gold today right before you
buy it, you're not going to find that price because that's a wholesale not
wholesale, but that's the spot price. And if you go to one of
these coin shops that have these coins of one ounce coin, it's going to
be more than that. So you're going to start ask a premium. Yeah,
so you're going to start to start right out with a deficit. It's
it's not a big deficit, but it's a deficit. Now you have to
take the appreciation of that gold and take a let's take a five year period.
Take appreciation of that gold over five years, and then you have to
divide. You have to subtract the premium from it divided by that five years.
There's a mathematical equation and what that gets you as your yield, and
your yield won't be as good as a bond. I mean, I mean
what I'm saying is but then you might think bond is paper. Gold is
gold. And that's why people invest in gold. It's not so much that
it outperforms, it's that it will be there. That's what they believe.
It will be there. It never goes down to zero, is what they
say. And they also say you can hold it in your hand, and
it's not a piece of paper backed by a corporation like a bond. But
right now gold is it very very high all time highs? So you don't
want to buy it now? No, it's but his question back to his
original question, how do you buy it? But you know who was selling
it for a good price costco Come on, yeah, they were selling the
maples. Glasgow would be a legit place to go then for sure, for
damn sure the price is good and you know you could trust them. Well
what I'm looking at? Are you kidding me? They sell raw gold,
They sell the Canadian the least pamp bar. When you buy that maple leaf.
It's not considered a collectible, right because I don't want to pay a
premium for a coin. Yeah, I understand the difference between bullion, which
might be a cheaper and a coin. Bullion sometimes cheaper unless it has like
say it has Star Wars on it. Then you're paying for the licensing,
right exactly. So then it's a collectible. You're paying more. Well,
you don't want to so right now, right now, the ounce is coin.
The ounce is twenty one thirty five today crowns. But a lot of
these coins go up in value because they're a like an old ND right,
Yeah, but that's not okay. They can you're looking at two different things.
One is investment and one is collection. Collection can be an investment,
but you don't do it for that the e because here's why, the spot
pride of gold no one's going to dispute at all, ever, so you
can sell it for the spot price no matter what. When it comes to
collectibles, the value is in the eye of the beholder. You have to
find a willing buyer. It's not a set value. You can't depend on
it. Will you get money, yes, but if someone's desperate to sell
it, you get less. If you wait, you get more. It's
not as the same as gold as an investment Keith two different things. So
I'm better off buying gold bullion like a Yes, that would be the best.
That would be the best. Right, If you're going to buy for
investment because you're not paying any pre well, you are going to pay premium
because you've got to go through a dealer, but you're not going to the
only benefit about coins is that they're hard to fake. They're harder to counterfeit
because then you're out charges. Obviously you have to have a test to make
sure it's real. Goal. But so that's this question again, where do
you buy bullion? Where do you buy it? I have side place Eerie
Golden Silver, or wherever you can find a local coin shop that is not
going to charge you sales tax. You got to watch that too, You'll
pay sales tax to some of these places. Now, I just asked my
expert chat GPT and they're saying bullion you can actually buy from banks, some
banks and financial institutions. There are actual auction sites, there are bullion shows,
and there are online dealers and local stores, local coin shops. Even
though you want bullion, they carry that too, And in all of these,
every one of these you pay a premium. So but and that's the
difference between that and paper investments. Paper, you know, if you go
to the government. I love government bonds. I love T bills. Every
penny I have that I don't need for emergency. If it's not in my
hedge fund or in my investment accounts, it is in my It is in
T bills, all T bills because it's a guaranteed right now five point something
percent, and it sits there until I need it. And it's liquid as
hell. So just remember, while gold is wonderful, is it liquid?
Tom? When you're holding that that ten grand in your in your hand,
how fast can you get ten grand? That's what I want to go with
a sure thing Denver's Best Roofer Excel Roofing dot com. You don't pay a
cent until you're content. Time for an insurance checkup free, no obligation.
In comparison, call Compass insurance paying too much your coverage at dozens of insurance
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think you're his only customer When you choose Frank durand the real estate man dot
com to list your home with Remax Alliance three oh three nine two zero sixteen
twenty two. Hey, I'm Tom Martine. You're a troubleshooter. Let's go
right to mar A, Brad and Mark. I'm gonna take you. Just
hang on. You have an engine issue? Go ahead, you're E three
p fifty. What's an E three fifty's time? Oh it's a van?
Okay, go ahead, sir. What's going on? Well? Last night
I was driving it's a food trust. I was driving to work and it
started making noises on the way home. It completely died on me. I
just brought it into my local mechanics and they say it's completely shot. I
need a brand new engine. Okay, what's going on? What what happens?
Question I always have is when it starts making noises on the way work?
What what were you thinking when you decided to drive it back home?
Like? What? First of all, did an oil light come on or
something to tell you not to drive? I was a blinking engine light.
Wow. So when it's blinking like that, did he ruin his engine?
Can you save your engine? When that hat as? Yeah, I'm makure
why he could have bolved the best public announcement to stop driving when something like
that happened, Hold on a second, though, Brad will analyze it to
make sure you get an honest answer. And then Mark has an issue with
an all wheel drive ninety six Subaru back ninety six. That and more coming
up on the Troubleshooter Show. Get your calls in three oh three Martino three
three six, two seven eighty four sixty six. The people were running for
their life. Get their horses out of harm's way. You saw the pictures
of the cattle literally running ahead of the fires in one county. Loan officials
estimate that twenty two thousand cattle died in the wildfires. Jim Ryan, ABC
News, Dallas. On this International Women's Day, people in Ireland, we'll
vote on re moving what some say or sexist references from its constitution. Voters
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three all three nine two zero sixteen twenty two. Yeah, ripped up news.
You don't have come running, just as fas as we can. Shooter's
gonna help come man six. It's the Troubleshooter Show. No Tom Martino,
Hi Tom Martino Your troubleshooter three oho three seven one three talk seven one three
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completely free. Now let's talk real quick here to Brad again. Brad the
engine issue f E fifty. Here's what we want to know. You're driving
the food truck and what happened. Give us the scenario you're driving and what
happens. You were having no issues up to this point, is that right?
Brad? Correct, So you're driving along that that that that that what
happened? That's my driving music. Go ahead? Out grinding or a clicking
noise at first, okay, a clicking noise okay? Then what he like
on uphills? Like basically it was it was it was downshift in the third
gear and then it would kind of thing kind of grinding clicking noise. Okay.
But first you heard click click click click click fast or click click click
okay fast, right, yeah? And then you heard click click click click
clear, and it down shifted, well yeah, downshifted the third when I
was going up a hill like okay. And when it down shifted and the
RPMs increased, you felt, uh, don't they increase with the down Then
you felt a grinding? Right, guys, what happened? If you had
to give it your best, guess what happened? Come on, Tom,
he's missing oil? Yes, first thing, okay, he ran out of
oil. No oil pressure. Now did an oil light come on? No?
The engine light started blinking, right, any gauges when the engine light
started blinking, that tells you to huh, yeah, jo I started blinking,
but no gauges were activated at all. Well, what gauges do you
have in that car? Oil gauge, fuel RPMs? Why wouldn't the oil
gauge show something a lot of times? But light a lot of times it's
it's too far gone by the time the light comes on, it'll maintain enough
pressure to keep it off and as soon as it drops below it's Once it
stopped, did the oil pressure go down? Yes, because the engine stopped
right right just before the engine stopped, at the pressure go down? Now
that I remember? When did you say? But you drove it back to
the station right, So I got it all the way to where I was,
the brewery I was heading to. So when it was grinding, how
did you drive it? Uh? Slowly? And when you drove slowly did
the grinding go away? Yes? How did it sound normal? Yeah?
It sounded fairly normal. It's not a normal when I was when I was
not in like when it in downships. That third gear going uphill. So
as long as he kept his foot off it and didn't really push too hard,
I didn't hear the noise. So then you you and about how fast
would you say you were traveling when it started? It was? I was
probably going around six No, when you drove to the place you said you
had to go to this one place you were on your way to. Well,
he made it to the so he made it and he sold a bunch
of food. Now it got worse when he left. Would you make it
home? How many That's what I'm asking. How many total miles did you
drive after the grinding? Oh, with just the grinding, it was no
Maybe after the grinding, I don't mean how many miles did you drive while
it was grinding? How many? Okay, from the first indication of those
clicking how many miles did you drive before getting to the repair shop? Less
than five miles? So there was only a mile or so to your food
destination and then a mile or so to the shop. Or did you go
home a mile or so until it died on the side of the road so
you had to have a toad to the shop? Correct? Okay, he
starved his engine and seized it, wouldn't you say, guys? More than
likely? Yeah? So what are you calling you about? You want to
know about the engine or what? I just want to know. I got
a quote and I was wondering able to do what's the quote? What's the
quote? The total after labor and everything is twelve eighty one. That's about
right. Yeah, yeah, right, especially in a van, a lot
of extra labor. Pretty fair? Is that a reman or used? It
should be remade. Nothing's new, it's not new, that's reman Yeah.
New would be twenty two twenty three thousand new. Okay. Although the dealers
have been getting competitive, I've been selling dealership engines a yeah, they've been
missing out, so I think they're coming coming in. Have you seen are
they selling? They're selling remand right, well, there's stillman yeah yeah,
although I did get one new from super a new block. Yep, Brad,
it's fair. I'm sorry that happened to you. You got to comment,
Michael, go ahead. On leasing cars, what's your comment. Ye's
brilliant. Lease a car and buy it back to avoid excessive Miley Cheese.
You are a brilliant man. That's what you do. But you do it
to yourself. But you have to make sure the lease allows that. Some
leases don't allow that. Some leases you have to go to the dealer and
then they sock you. Oh I see. I'm thinking about becoming an uber
driver, and I'm thinking this is a really good because I put a lot
of mileage on and guess what, even if you lease a vehicle on your
taxes, you can still take the standard milage production and if you drive enough
mile it makes sense to do these two things. Lease a car, buy
it back, and then because in essence, you're buying a used car from
yourself, cause you know you can put extra money down the line of the
interest rate. And also it's a high mileage car that you're buying, fright,
that's right, But you're buying it from yourself knowing how you maintained it.
It's critical that you maintain it properly. And it's yes, that's right.
And I would suggest, I would suggest a lease for you know,
some people at least for five and then purchase. I think that's too long.
I think you lease for three and then you can go buy for three
if you want. Then you have a six six year deal. But be
careful and make sure you want to keep that car. That'll less, you
know, right, you know some Prent and I are really enjoying your show
out here in Arizona. We have iHeartRadio. Oh excellent, excellent. Yeah,
we're just enjoying your show. Thank you, Tom, thank you Michael,
welcome Arizona. Okay, pomp Mark has been waiting patiently. Now he
has an issue with an all wheel drive. Now, is this truly?
You truly have a ninety six car here? Yeah, it's a beater.
It's got a billion trillion miles on it. You know how many miles?
Out of curiosity, bro, how many miles? At least two hundred.
I think it's got two hundred and fifty thousand on it. It's got the
two point two no no, did you just say, you liar? Did
you just say two hundred and fifty thousand miles? Yeah, it's got a
tag of miles on it. I drave the wheels off this thing, man.
And so you're calling with an issue. The issue is you have a
nineteen ninety six super with two hundred and fifty thousand miles that's just broken in
now. Yeah, well you know, and it's it's an amazing little car.
It'll it'll go through two feet of snow, It'll go through twenty inches
of snow like it's not even there. That is sever That's great. My
issue with the thing is, say when that's when the roads are snow packed
and you're going down at the highway and you're saying you're going fifty miles an
hour and the road takes a curve. The thing looks like it's locked in
the posey traction. It just wants to steer straight all the time. Is
there an adjustment that can be done to that? You need to check the
fluid in the in the center diskmos like, Yeah, it might have locked
up the clutches or something. Yeh, it could be the wrong fluid as
well, if you've had fluid changed recently. Life seen that a lot too.
So how does the all wheel drag work. It's got a clutch that
actually lets wheel slip so one can go faster than the other. That's how
you unlock a posey. So if the clutch is locked up, you may
have to get a t case. Okay, transfer case. Yeah. Inside
there they have clutches. You tried dropping the fluid out and putting the proper
fluid in and it may loosen things up if you make it lucky. Okay,
all right, I'll give that a shot. Yeah, thank you.
And uh, that's what I love having these guys around because they have answers.
And if you need any answers for your cars, give us a call
or anything. Call us about three oh three seven one three Talk three oh
three seven one three eight two five five. Go with a sure thing Denver's
best roofer Excel Roofing dot com. You don't pay a cent until you're content.
Time for an insurance check up free, no obligation. In comparison,
call Compass Insurance paying too much your coverage at dozens of insurance companies find out
now three oh three seven seven to one. Help. You'll think you're his
only customer when you choose Frank durand the real estate Man dot com to list
your home with Remax Alliance three oh three nine two zero sixteen twenty two.
Hi, Tom Martino, your troubleshooter, three oh three seven to one to
three. Talk. Jay's got a comment on the forty three point fifty that
the guy ground into mincemeat. Go ahead there, Jay, Hey, buddy,
Hey, he may not need a motor. What might We don't know.
What he needs to do is see what codes were set. Because it
wasn't knocking, it was grinding. And that's for real normal for those things.
When the timing chains go dead, huh. A lot of times you
can you can put a timing set in there, clean the motor out,
and be happy. The codes may be all related to timing. Cool Jay,
I appreciate that, and I'm sure he's listening. I want to ask
you, guys something seizing an engine, couldn't they make an engine anti seizable?
Listen, I'm not kidding, like some kind of system that shuts it
down where you can't seize it. Oh yeah, No, it's definitely possible.
I mean they used to do that with oil cinders. Yeah, we'll
kill the fuel pumps. I think now they're not allowed. You're not allowed
to. You're not allowed to. You're I think you're right. On the
highways and so forth, you can't shut a car off, allow them to
pull over. Try to pull over. Okay, a light comes on and
you have a certain amount of time to pull over. I don't know,
I mean to me, but Tom and I joke about it over here because
you almost need like a clown to pop up out of the dash and say
stop, you know, because it was just most of the people that I've
talked to that have seized engines have done it to themselves. Yes, listen
to him. He had the noise on the way to his events and then
on the way and then you could to call them at the events they come
exactly. We have a question on headlights twenty twenty Honda Ridgeline their cue cars
really nice cars. Randy, go ahead. My question is the trim level
I purchased was one Tronova below them level that have LED headlights for load beams
and high beams. So what do you have? What kind of headlights?
No, they're hy like the project projector headlights for the high beams, and
I guess maybe incandescent for the low beams. May I ask something? Guys?
Are they going with LEDs now for headlights for headlights? Yes? Okay,
go ahead, Randy. Well, my question is would it be possible
for me, or even a good idea to put after market LED headlights in
place of what's in that? Now? Tell me though, before they answer,
why would you do it? What's the reasoning behind it? You know?
Better night vision? Are you having trouble seeing with these? No?
But I know that the I'm pretty sure there are. The LED bulbs are
significantly brighter as they are when I see people driving with them down the road.
Have you priced it out? Yeah? There? Well, you know,
maybe one hundred and twenty five to twenty five. Why my question,
that's all they are. That's just can you put a bulb in what he
has? He can? Doesn't he have to do the whole fixture? Yeah,
go ahead tell me Tom. There's a new thing released by Slovenia that
that is a plane Jane halogen bulb converted into an LED. You have to
be careful. LEDs don't get hot. And what happens when you're driving through
a snowstorm. Snow builds up on your head lights. Come on if there's
nothing to melt it all. What does lime heat from the halogen light?
No? No, but well on yours, on mine, it has heat
built into it somehow they either have a heating and I never thought of that.
Yeah. So the reason headlights don't get covered is because they generate heat,
and the LEDs don't generate heat, so they need heated elm. Right.
But my question is this, are the reflectors in the headline assembly different
on vehicles that were not designed to use LED bulbs as standard equipment? Yeah?
Absolutely, Yeah, But there's LEDs that came out that are designed to
work like a halogen where LEDs are placed to work with the reflectors, but
will they work as more bright than the halogens. They are very bright diligence
and look at the time to melt snow and stuff like that. Make sure
you're not going to get stuck if you're in a cold climate. And that's
very rare though, that you get such a blizzard that you go blind like
that. I mean, it is rare, you know, but you got
to get home. Maybe I know what Tom is saying, but those are
so rare. What about the color temperature of the bulbs? I mean,
I know that you're going to be different if you put an LED in there,
it's going to be a little different. Okay, do you have any
recommended brands for aftermarket? Tom Sylvania, like I said, is making a
drop in bulk where you don't have to change the housing and just put the
bulb in conversion bulbs based. There's a silver Star halogen line which looks white
like yeah, very white, but it's now faster but it's it's a halogen.
Yeah, so you still get the heat benefit. Is l ED is
LED taking over? Do you know my airplane lights now are LED? My
landing light's LED. I never thought they could do that. So many more
lights with less ampers. It's so much easier. Yeah, I mean,
you can leave it on you all the time. It's just safety and why.
I mean, God, that is one thing that we must say,
Randy is so civilian you okay? Dropping bulb there, conversion to LED.
I love technology that does something like that. I mean, it is saving
tons of electricity around the world, around the country. That's why I say,
and I don't mean this that we just be reckless with our environment,
but all the people that are screaming about the environment and about our carbon and
about our climate change and all that. I don't want to get into that
discussion right now because really and truly it's like a religion for people. And
I don't want to get into it, and I don't want to dispel it,
and I don't want to say it's great and it's real. I don't
want to say anything except this. We always seem to come up with technologies
when we need them. It's almost like, well, whatever we're instilled with.
I believe it's the image of God. But whatever people think, people
are not just going to disappear. There is a innate and in built in
ingenuity right now. For example, guys, they came out with that new
roof. Have you heard of this roof? Talking about it? It looks
like a regular roof, all right, big deal, right, regular roof.
The roof takes sunlight and pollutants, and when it comes in the proximity
of that roof, it turns into a nitrogen gas. The nitrogen when it
rains, so it's always producing like a nitrogen oxygen mix. It's eating the
smog. So you have air currents going through your addict, so it purifies
that air, so any air seeping into your home is purified. The rain
then takes this nitrogen and sheds it off the roof into your gutters and enriches
the soil. So if everyone, I'm not saying everyone will make it a
law, but eventually these technologies, if everyone had these roofs, you have
cleaner air in the city, literally just from roofs now. Take the newer
cars, and I don't know if I believe that all cars being electric would
not be the same burden that gases. I mean electric I love electric cars,
I love the technology, I love the idea. But if everyone truly,
truly, truly had an electric car, and I'm not please don't get
political. I'm talking about cars. Would we have enough energy to run them
all? Have you seen the solar roads, the roads that are solar panels
and cars as they drive on them. So this is new again, an
example of ingenuity of man. And I believe in the ingenuity of man.
I really do. In fact, I believe in it so much it astounds
me. I look around at some of this technology and I can't even fathom
how it's done. I feel like an idiot. And before this I used
to feel smart. But with the newer technologies come out. Okay, let's
take this chat GPT, just chat GPT, I have over here, and
you ask it a question the way it thinks and does this? Now there
really isn't an artificial intelligence as we fear. There's no artificial intelligence as sensient
and and and can figure out what you're trying to do? Is that what
it is? No? I terminat? Oh yes. So what I'm saying
is this, though, how did they do How do they do this?
These aichats? How do they do them? I mean, I know what
character recognition is, and I know that there are words that they devise,
and how do they interpret? Not only what you're saying, but then run
out and get everything that you're asking and put it in sentences and in the
language you understand. I mean, I'm talking about the program itself. How
many lines of code is it? And who actually sits down and does it?
I swear to God, don't don't you ever think about this kind of
stuff? The only one that thinks about this stuff. I think about it
all the time. How is it done? If you told my father that
the computer he used to work on that took entire rooms of buildings would hold
in your hand like dest he would have called you cradle O phones Our PHONESO.
Our phones are a hundred times more powerful than the computers that put the
man on the moon. Our phones. So we got more coming up.
But I want people, people, Would you call me and let me know
something? Am I crazy? Do I obsess? Or has anyone ever looked
at technology and thought, how the F is this done? I mean,
where did it start? Are there people writing code and then have to put
in every word? Is that how it's done? Or are there are there
already modules of words that you import into it? I'm serious when I'm asking
this technology seems to be built on technology which is built on technology in stare
steps and ladders, So you're not reinventing, which brings me to another topic.
What would happen if we lost our high level technology? Do we have
enough low level to build it back up? I mean, what would happen
if everything was wiped out? How long would it take us to get back
to that point? How long before we can ask chat shept to make a
better version of itself. See that's where it's not sentient. It can't.
So anyway, we got again. I didn't mean to get so cerebral and
crazy people. But if you want to comment or car problems or anything three
oh three seven one three talk, go with a sure thing Denver's best roofer
Excel Roofing dot com. You don't pay a cent until you're content. Time
for an insurance check up, free, no obligation comparison call Compass Insurance paying
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Frank durand the real estate Man dot com to list your home with Remax Alliance
three oh three nine two zero sixteen twenty two. Hi, Tom Martino,
you're a troubleshooter. Three oh three seven one three talk three oh three seven
one three eight two five five So listen. Uh Ryan is with a shooling
who does He's a man of many hats. He does everything from producing to
hosting. And I swear to God, if they asked him to do the
floors, I think he might. I have done that before. It's an
interesting to bring that. I like him. I'm serious, he does.
He's a man of all of all levels. And brying really quickly. I've
been taking the temperature of people. I talked to Peter Boyles earlier, who
I call my hero and legend and friend. Yes, and he said what
I did, but also, you know this is not political. Actually I
want to. I wanted to. You could be political. I don't care.
I wanted to observe it. And I was almost cringing before he got
to the podium. And then I said to my wife, you know,
as a joke, I said, I didn't know we're doing so great,
you know, but this country. But then but then I looked at him
and I thought, this man is incredible. He did an incredible job.
I don't. I think that's my opinion. I'm not saying he should be
president. I'm not saying I hate Trump. I'm not. All I'm saying
is he did a masterful job in my opinion, even with his ad libs.
I swear to God, I thought he did a great job. That's
that's not a political statement. And I invite people to react to it if
they want, they can even text me. But what do you think is
what are your feelings time you ever play a limbo? No? What is
that? You know you have a bar, right, and then you got
to try to go under the bush? No, that's called Oh yeah,
limbo. Yeah that's right. There was a song about it. Yeah right,
you know, yes, I remember limbo the limbo stick. So imagine
if the limbo stick was so low there's no way you can get under it,
you just had to go over it, right? Is that what he
was? You're saying the bar set low, oh, by everybody, and
so you weren't expecting much. So you're saying anything sounded good that wasn't feeble.
I think that helped him win. In twenty twenty, when a lot
of people Dan Caplis warned about this were underestimating Biden and really ripping on him
about the cognitive stuff. And then he shows up in one of the debates
and holds his own to your point, kind of making the same comments a
lot of people did in a debate against Trump, and I I think the
mere fact that he was able to do that gave people some reassurance like,
Okay, Trump's crazy and I'm going to go for this alternative. This old
guy reminds me of like warm oatmeal and my grandma and grandpa, and it's
gonna be I think he did a good job. No, I don't be.
I'm talking straitiatively, objectively, and strategically, because not compared to what
he I know what you're saying. I was looking at he did a job
compared to what he usually does, and that's why I think he did a
good job. But objectively you're saying he didn't do a good job. He
had energy, but I think too often that came across as anger, and
I think he needed to come across more as like a uniting, warm,
friendly unifier that he promised he was going to be. In the last campaign
he was speaking to I think a very narrow targeted audience within his own base.
I don't think he built any bridges last night to people that might be
in the middle. And I'm talking people that maybe they voted for Trump and
sixteen they hated Hillary. They didn't like Trump's mannerism, so they voted for
Biden in twenty the real kind of tentative and uncertain, and now they're abandoning
Biden. They're maybe going to vote for Trump again. Those are the people
he should have been targeting last night, and he was not. One guy,
says Tom. I don't know this is a text what they did to
Biden or what they gave him to get him ready for his speech, But
whatever it is, I want to get made. Yeah, I get some
of that. Right. Prior to last night, he couldn't go five minutes
without falling over or flubby. He was able, he was able to talk
more than an hour. Definitely some vitamin B involved. Do you think,
truly they gave him stuff to keep? What do you think that did to
prepare him? That vitamin B? Maybe some adderall. I mean, I'm
talking short term. I'm not joking. There's things that he had because if
you noticed his speech pattern, he was he was fast, he was angry.
He was I think a little bit more amped up than the occasion called
for. But when you see sometimes when he drifted off, let's say the
press conference that he had in the immediate wake of the her reporting. So
I got to go out there tonight and they didn't have a lot of time
to prepare him, and he was real shaky, and he mixed up the
President of Mexico at the President. No, I remember that. It was
terrible, right, and he wasn't terrible last night. What I'm saying is
there's a way to manage it. He's what eighty one years old? Yeah,
get him plenty of rest. He's got a sunset at some point,
maybe cocaine. I don't know about that. They did have that there in
the White House there at one time. But he went back to camp.
David was talking about this with Michael Brown earlier today, and he was able
to rest, relax, prepare, practice the speech. And I think there
was a way that they could contain it to get an hour out of him,
and I think that's what they did. Did he have a teleprompter?
Yeah, of course. Okay, are they both glass ones that are out
in front? Okay, Jimmy Fallon joked that it was the first one in
like four thousand fond. I'm gonna tell you something. He did a good
job of not looking like he was reading well. I will say this to
his credit. I mean he did. He went off script a couple of
times when they were kind of rasin in. I know, he didn't sound
terrible when he was able to kind of joust with them a little bit,
And I thought, you're right. I think that played well to his advantage.
But there were, and this is on more of a on a contextual,
contextual thing, there were some out and out just falsehoods. There really
really were. But then everyone does that. Yeah, and again, I
just think there was a way he could have projected all those strong points that
he believes his administration did and just done so in a much more positive,
uplifting, soaring manner that we used to see I would say, presidents of
both parties, whether it was Bill Clinton or George W. Bush or Barack
Obama. You know what's funny is, here's what's funny, the very principle
that the Supreme Court used to say Roe versus Way and a way Roe versus
Wait, wait, yeah, an abortion. I'm sounded like, by now
what what that very principle was that it is not an inborn constitutional right,
but every state can make their own decision. That's the very same logic they're
using about the presidential race, that it can't be individual that excuse me.
The opposite is about the state. They're saying that the states can't do a
federal thing, and the federal can't do a state thing. They are the
ballot I'm talking about. Yeah, it's about Trump being on state ballots.
They're saying states can't do it because it's a federal office, basically correct,
and it would be hodgepodge. And what they're saying about abortion, it is
kind of consistent in that they're saying this is not federal, this is a
state issue. They separate. The Supreme Court does a great job of separating
what should be a state issue and what should be a federal issue. I
think that's to reflect and respect the differing values that might take place between state
California and South Dakota. It's just a different lifestyle, and it respects the
federalism of that issue for each state. But here's what I don't think anyone's
trying to make abortion totally illegal, I think can't. I think that Democrats
want to make it a constitutional right, and a lot of the Republicans want
to keep it as a state decision. Yeah, and there are those that
want a national are there fifteen week limit? Which to your point, I
think I'm more in the camp you just described, which is I prefer it
to be a state level issue decided on that basis. But you're right,
Biden brought it up last night, and you know it's this these empty promises
of I'm going to pass a law, legislation, can sign it, that
we're going to codify ROW. That's never going to happen. To take a
break, go with a sure thing Denver's best roofer Excel Roofing dot com.
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zero sixteen twenty two. Hi, Tom Martino, your troubleshooter three all three
seven one three talk three all three seven one three eight two five five all
right, we uh, I'm going to go to Steve now, who's been
waiting about this, And then I want to go back to a quick discussion
after the first the hour. Just a quick discussion U on what you think
of technology and of uh the speech last night, and if in fact you
really believe that Biden can make another four years I wonder, or or Trump
and and what what we have? You know, wouldn't it be nice?
Though? Truly, I think the best thing that could happen to this country
if they both dropped out. That's my opinion. It would be so fresh
and so cool to see what would happen. Steve, what's going on with
you? Hey? Dom, longtime listeners? Thank you man? What's going
on? Tom? Are you familiar with Sinclair Gas? Yes? Of course
they am. Yeah, Okay, you don't. Do you have a Dino
Pay? No? I don't. I don't have the app. Okay,
well they did away with their card, and right they're trying to do like
Starbucks. They're trying to do like Starbucks. Okay, Well, anyway,
you gotta download this app to get the discount on your gas. By the
way, expect that now from many, many, many, many many merchants.
Yeah. I know it's not gonna be one Central Pay. They're all
going to try to do their their their branded pay pay app. Huh interesting.
Well, anyway, I downloaded the app in all my information, did
everything to a t and I went up there to try to you know,
you pull up to the pump, put in the pump number and then continue.
But and then when I when it gets done, it says Air,
use another card. And I did that a couple of times, and then
it didn't. I used another card and it still did the same thing,
and it says Air use another card. You mean Air used another card to
feed in there when you were trying to give it a card? Right,
yeah, right, you're doing something wrong loading the card. How do you
take a picture of the card with that app? Or do you manually enter
it? Well? I manually entered it. I put in a number of
expiration date and no, I get that do they have I know it's you
don't want to hear the Steve. I swear to you, you don't want
to hear it because I've had this happen to me so many times. Something
you're doing something wrong, and or it might be something that your that your
phone is doing wrong, when your keys might be sticking or doubling. I'm
telling you it's usually an input error. If you go on a computer,
sometimes they have a website where you can enter that information for your account,
like Starbucks has that. If you look for a corresponding website, you might
be able to enter it there better, or you can try if they have
the scanning one hold on if you have another question, just hanging on,
Go with a sure thing Denver's Best Roofer Excel Roofing dot com. You don't
pay a cent until you're content. Time for an insurance checkup free, no
obligation. In comparison, call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three all three seven to seven to one help.
You'll think you're his only customer when you choose Frank durand the real estate
Man dot com to list your home with Remax Alliance three oh three nine two
zero sixteen twenty two news. So you know, help as fast as we
can. Shooter's gonna help come man Dix. He is the Troubleshooter Show.
No Tom Martin. Tom Martino here, Welcome to the show. Three oh
three seven one three talks seven one three eight two five five. Ideal Home
Loans still doing home loans. I swear to you they have interest rate guarantees
when rates go down. If they go down, you get read it finance
free of charge. Ideal Home Loans dot Com. Three oh three, eight
six seven, seven thousand. Now let's talk. Jim wants to talk about
consumer celluer. Then I have Ryan Shuling with me. We're gonna go over
just impressions about people and aging and offices and and and how Biden did as
a person, not necessarily as a politician he had They might have some political
tusks. I'm trying to get Mark Major on. Earlier in the show we
had Peter Boyles on. So trying Mark. I think he might be in
cell range right now. He was in some cartel country down there in Mexico
for a while. Anyway, Jim, what's going on? Yes, what's
happening? Back first week in January, we purchased We're a long time consumer
cellular customers. Okay, and never had a problem with them. And by
the way, we've listened to you for like two decades, thank you.
I never had a problem. It's like I've gone life without a problem.
How long have you had Consumer Cellular? Because I'm familiar with them, But
how long have they been around? Yeah, they've been around since the late
nineties. Okay, okay, So what's wrong now? Well, they they
retail sell phones, and my wife's phone was like a decade old. So
I purchased from them an iPhone iPhone fourteen and it didn't work. It was
dead on arrival. A lot of the newer phones are doing these e sims,
these electronics, that's right. So was it that that was bad or
what? Well? They sent they We couldn't get it to work, and
they said, no problem, mail it back to us because inside their greeting
package, their startup package, they have an envelope in there for you to
return. Did you do it? And that's what we did? Okay,
And and and they send us another one exactly the same model and everything,
and that one was dead on arrival. That seems weird, man, That
seems totally weird. It is the odds of that are everyone agrees that that's
crazy. Well, why do you think that's happening there? I don't think
it did happen. I think there's something we're not looking at now. Are
these are these e simphones? Yes? They are, but that's not the
that's not the problem. We don't want to focus on the wrong thing.
The the second phone, it was suggested we go to our local Apple store,
which we have one down here in the spring, and in a conference
call with tech support at Apple, they're in the store at their so called
genius bar, and a senior tech support person at Consumer Cellular tried to breathe
life into the second the replacement. Yeah, didn't, couldn't get that to
work. They said, let's after four hours, let's just send it back.
Call it good. We'll send you a return envelope. Did you get
Did you get a third phone? Did not? Nope. We reactivated an
old phone that we've kept around wisely because we needed that. And well they
never sent us that return envelope with their indiitia and they don't trust and I
can understand liability and what have you. They got it. I want people
to So you didn't, So did you still have that one in your possession?
We still do. And uh, now after I don't know if now
the anything that comes from our phone, if they're hanging up on us or
hello Hello, it's like, well, let me ask you this. What
are the consequences now of you having that second phone which is sitting there dead?
Are they charging you for it? Oh? Yes, they have that's
that's It's like, first, it would be nice to return their property.
It's theirs, it's their phone, and but we have no means because they
have yet to send us. Uh no, I get it. Listen.
Do they have a brick and water store in the Springs? Yeah, well,
can't you return it there? Brick and water store? Can't you return?
How much are they charging you for the just let's get right to it.
How much are they charging you? Huh? It's six bucks? And
did they put it on your on your card? How did they charge you?
Jim? I purchased it with one messod one credit card, so it's
easily trackable. It's just the way I do that. Okay, So is
it on a credit card? What? What? But they can test the
credit card. I have the I have the credit card and they have they
have they're in the prime. I called my bank and they got the signal
that there it's in the process of a refund. However, the account,
the bank account we use for many years to pay for the monthly service charges.
Yes, minutes and what have you. They uh, they unauthorized by
the way they charge charged us the same amount for a new phone. Because
now since they've been requel centrit and they haven't given us a means by which
they would recognize us to send a phone back to they have charged our regular
bank account for twenty bucks a month that we normally charge for. They charged
our bank account over six hundred dollars. Okay, so Jim that second phone,
Jim, I get it. So hold on because you're asking for a
refund on the credit card. They said, okay, we'll just put it
on your phone account. Is that right, m Yes, okay, okay,
fine, so hold on. So right now, the consequence of them
not accepting the phone back or giving you an envelope is the consequence to that
is you're being charged six hundred dollars. Did they literally withdraw it from the
bank? Are your payments? It was six were six hundred dollars with drawn
from your bank? Yes? Okay? And it is not the means by
which the phone was originally purchased. I get it. I get it.
Now did you talk to your bank about getting that six hundred dollars back?
It's a it's actually it's I'm a debit card. Well, and that has
a different proceed So the debit card I purchased it originally? What a credit
card? And look at Jim. Let me just tell you something. After
the sixth time you told me that I got it. You purchased with one
credit card. You ask for a credit and they put it on your debit
card for which they had no authorization, and it's tied to your bank account
where your regular service monthly payments are taken. Do you hear that I got
that. You don't have to clarify it again. Now let's do something about
it. That's what I want to do. I get that you didn't purchase
it with that card, but I guarantee you that somewhere in your agreement with
Consumer Cellular you said they could use that debit card for what you owe,
okay, and they're considering this a bill for what you owe. What I
don't understand is it was so easy to send the first phone back because it
had a built in envelope. You said the second one did not come with
that built in envelope. But do you still have the information where that phone
went so you can ship it back on your dime? We do not,
okay, after so you don't know the bottom line is you don't know where
to send it. Yeah, when you call them and ask them, When
you call them and say, I got a return authorization, but I never
got an envelope and I need to send this phone back, what do they
say? It's now too late, it's beyond a period of time. How
long has it been? How long has it been? It's been under we
were it's been less than a month, and it's it seems yeah, it's
just what time? What do you mean so they only allow what a ten
day return? What? What? What do you mean? It's too long?
I don't you have a dead phone? And it never was used,
it was never activated. Everyone we talked up to and when we escalate,
we get a different story from everybody, even though we were willing out of
our pocket to send it back insured everything, Uh, no address is given
because they claim what they ship things from, they receive things at a different
address, and everything and a big run around. It should be straightforward,
as you pointed out, but it's it's not. We just want yeah,
we just want those envelope back. But when you go to the store,
they won't accept it at the store. Is that right? Well, they
had because it's it's it was purchased from Consumer Cellular. It's an Apple phone,
but they're a reseller of it. So there's no no I'm talking about.
Is there a Consumer Cellular store? No? Okay. People on YouTube
want to know why he gave them the bank card to pay the monthly bill.
Well, because of that credit card. That's the way he did it.
He did it with a debit card. I don't know, that's just
the way he did it. I mean it was a surprise. It was
I purchased it on a personal credit card for my wife to keep it clean
and simple. Actually that's to avoid all this. Have you ever taken that
Apple phone? Have you ever taken that excuse me that phone to Apple?
And what did they say? We physically went to the Apple store and in
a conference call, and they did all their quality and what could they not
Why could they not activate it? They could not get it to work,
and neither remotely with a Consumer Cellulars senior tech person. Uh, two sundays
ago, stood there and they could not get it to work. You know
why constructor No, they you just couldn't get it to work. They couldn't
get it to work. And we all agreed, let's just send it back
to you guys. And the Consumer Cellular representative said, we will send you
an envelope back and it's all good because we had a replacement phone, and
we would, you know, just like to walk away, okay, to
make it easy on them. All right, Well, I was looking for
a Colorado connection here for Consumer Cellular. In other words, I wanted to
see if they have Yeah, they have a good standing a certificate here,
and I wanted to see who their registered agent is. It's in Littleton and
they have a registered agent. It's a corporation as a service company. But
you can still serve them there. And because they have a street address list,
they can be served and you can take them the Small Claims Court in
Colorado and you can sue them for the six hundred dollars that you have something
that is of no value and you have the phone to prove it. And
I'm saying, if you go to the secretary, say, I'm going to
tell you who this registered agent is. It's called Corporate Service Company. They're
professional agents. And what they do is they let companies have a corporate presence
in states they do business, and that allows you box they essentially do.
The act is the registered agent for many different companies. So it's corporate Service
Company. But you can serve them there. You can serve consumer cellular there
nineteen hundred, Well you can't, but someone can nineteen hundred West Littleton Boulevard.
And I don't know if they're still there. This was file well I
would imagine they're still This was filed in year two thousand. But it's in
good standing, so they must renew it. And if it's in good standing,
so what I would do is I would sue them a small claims court.
I mean, we wouldn't mind calling him. But you know, here's
the thing. I don't know why they're just ignoring you when you say,
I have a phone that doesn't work and I sent the last one back,
I'd like to send this one back. What do they say They verified that
they received the first phone and that's why they sent the second phone. Okay,
but then why won't they let you send the second phone back? That's
that's John, okay, Father, Jesus, I'm going crazy. Deputy Doc,
yep. Can you call Consumer Cellular Sure just the number he called and
say, look, he sent the first phone back. The second phone doesn't
work either. Just where does he send it back? For God's sake,
you're charging him six hundred bucks for this. Hold on, Jim, I'm
going to see if Doc you make a call real quick. But if not,
I want you to take in the small claims court and sue their asses
and for breach of contract. It's useless. Hold on, I'm Tom Martino.
Go with a sure thing Denver's best roofer Excel Roofing dot com. You
don't pay a cent until you're content. Time for an insurance checkup free,
no obligation. In comparison, call Compass Insurance paying too much your coverage at
dozens of insurance companies find out now three all three seven to seven to one
help. You'll think you're his only customer when you choose Frank durand the real
estate Man dot com to list your home with Remax Alliance three oh three nine
two zero sixteen twenty two. Hi Tom, Martino. You're troubleshooter, Janet.
What's going on with you? Hello Janet, Bye, Tom, Thank
you for taking my call. Yeah, I'm just presited. I've had I
have some leaky gutters on my home. It's a ranch style home, and
I have water coming over the gutters over the you know, onto my now
here. That's what I wanted to ask you when you say over the gutters,
So do the gutters overflow? Yes, so it's not going behind the
gutters and leaking straight down right? If you if you stood under the gutters
and look behind the gutters towards your home, is there any leaking going on
in that junction there? Yes, in the back there is. As a
matter of fact, I have a window well back there in the back,
and I had to put a cover over it so the watered. How old
are those How old are those gutters? Oh my gosh, I've lived here
for forty years probably I'm probably thirty years old. Okay, And what about
your roof? Have you had your roof replaced? My room roof does not.
I had Excel come out and look at it, and he said,
I don't need a new roof for at least five six years old. That's
wonderful and they're very honest. Excel is a wonderful company. However, I
need to ask this. Did he or she did the inspector from Excel say
anything about the junction where the gutters meet the roof. Sometimes there is no
drip edge, or the drip edge deteriorated or fell off or got rotted,
or sometimes that drip edge is a tile, is part of the shingle.
Sometimes it is a aluminum piece. Do you have an adequate drip edge?
I'm not sure they Excel sent out it. They looked at the roof,
but they may not have looked at the gutters. Go ahead, this kid
that they set out, he is a young man, and he just gave
me a price for replacing the gutters and downspats. He didn't even think about
the pitch of them or well no, no, no no. In other
words, he wasn't because they okay, they do replace gutters, by the
way, they'll and if they do it, they won't leak. Okay,
Now what size are your gutters? Are they four inch or five? I
think there are four inch? Okay, So here's what I want to ask
you. You say it leaks behind the gutter. But if you stand in
front of the gutter literally when it rains, does it does the rain go
in that gutter and fill up and spill over? It depends on where you're
at. In the front, it does, But in the back it's Have
you had your gutters cleaned? Well? Yes, I do it like eight
times season. I have trees and I okay, so it's not it's not
it's not plugged up right? No? No, no, no, no
okay? And why did and why did Excel give you a price on gutters?
Well, I said I wanted gutters replaced. Okay, like that,
young men? Did they say, did they say from Excel that your gutters
needed replacement? No? No, he just gave me a replacement bid.
But I've had other companies come out and they say, you just need to
change the pits. Yeah, but Excel Excel is not going to do a
gutter repair. I don't think. I don't think they will. I think
that you would need you need someone to repair. You might need to rehang
the gutters you have. I don't know what condition they're in. Are any
of the gutters rotting or open or anything? No? No, no,
no, no, they're not and that's my frustration. The down stouts are
small, so I'm thinking I need to get bigger, bigger down stouts.
So all I want is that, you know, I want a an estimate
of what it's going to take to repitch keep it. And there's gutters leaking
and then bigger down stouts, and I can't What was the bid for new
gutters on your house? What was how much? About five thousand? About
five What kind of size? What size is your house? What size my
house? Yeah? Is it a big house? A big house? Well,
it's a ranch style, it's you know, it's not a small house,
but it's not a big house. How many square feet? Probably eighteen
hundred? That sounds expensive to me for gutters. She needs a handyman.
Do you have a handyman on there? Yeah, that's what I'm thinking.
But you need a handyman who knows what the hell they're doing with gutters and
you and if you want them re hung, I'm not Here's what i mean.
I'm saying, I might not be worth it. The labor might come
close to new gutters if you get a real were these seamless gutters they quoted,
Yes, they would extrude them on site. I guess you know you
really just okay? You obviously did you hold on? You obviously did not
get enough information. Maybe you didn't ask or he didn't tell you. Do
you have the name of the guy in the proposal? I'm going to call
the owner of the company and find out. Okay, go with a sure
thing Denver's Best roofer Excel Roofing dot com. You don't pay a cent until
you're content. Time for an insurance check up free, no obligation. In
comparison, call Compass Insurance paying too much your coverage at dozens of insurance companies
find out now three oh three seven to seven to one help. You'll think
you're his only customer when you choose Frank durand the real estate Man dot com
to list your home with Remax Alliance three oh three nine two zero sixteen twenty
two. Hi Tom Martino, your troubleshooter one clear choice garage doors for all.
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prices as well. Now we are talking to Mark in Mexico. Mark's on
vacation, but he was watching. It was funny we were texting each other
during the During the speech, you were pretty negative on old Biden. There,
man negative. What are you talking about? I could bring up Bart.
You were negative Nelly by the way, hold on, this is way
wait wait wait wait wait wait wait wait. I heard Father John's back from
the dead. I know. I can't believe I said that. Listen to
this. I say that. I just said what I texted you during the
speech. You have to admit Biden is sounding great. He is on a
roll. He will not only run, but he will win with a landslide.
Now, I said that just to piss you off. And you said,
yes, I know your thoughts same as two thousand and six. And
I said lol. Then I said, then you said keep thinking that way.
And then I said he is like the second coming of Christ because he
kept talking about his accomplishments. He's the best, you know. Actually he
was pretty fiery in that speech. But I do respect someone actually pumped him
up with vitamin D or cocaine or something, maybe a little meth on the
side, so he actually came off like he understood stuff. But he did
start falling a little bit in the last twenty minutes. What I don't like
in all honesty is just the BS Man. You're right, he is the
second coming of Christ, and everybody around him tells him that he's a great
politician. He's been a politician forever in the day. He's going to die
a politician, whether he's president or not. So I mean, that's all
he knows, and he is well crafted at his craft. But do you
still believe after that because you said he is not going to be the next
candidate for I don't think he's going to. We got a five dollar bet
on it. I don't think so. I don't think he's going to make
it up to the election. You think someone's going to step in and take
someone's going to step in and take his place. I think so, yeah,
Tooderman, What do you know, Mark, I think he had too
good a performance to lose it. Now if he would have fallen apart Man,
but you could I could pump you up with cocaine and you'd be fine.
Why pump him up to drop him? Yeah, that's what I don't
see. Why because they don't know what they're gonna do yet. They simply
don't know. I mean, it's if you, okay, then who do
you think they would get to run? God, I don't know, man,
I have no idea. I simply don't think he's going to be physically
fit to make it. I mean, my god, Okay, you want
to know what I really thought about last night? He was speisty. He
reminded me of the old guy that all of us remember, if you ever
walked on his lawn, he would come out and yell at you, like
if you threw the ball in his yard or the ten I know, get
out of it. I'm in my yard, my yard, you little whipper
snapper. That's who we watched last night, and there was nothing partisan about
it. I mean, the guy. If Trump came out and did that
at the State of the Union. And by the way, notice how the
Republicans didn't tear any speeches up. But if Trump came out and spoke the
way he did last night, it would be nothing but criticized. I mean
it would be, oh my god, that was a campaign speech. That's
not the State of the Union. Blah blah blah blah blah. How about
the fact he got that poor woman who died the college student or name wrong.
He basically called him some basketball coach. But he also he also called
Democrats. His own party is upset with him because he said, and she
was killed by an illegal that. Yeah, I know, because you're not
allowed to say that. That's how you know what I truly believe. Looking
at Biden when he was back in is well, when did he start in
politics? When he was eight? So if we went back to when he
was eight years old, some of his speeches aligned with everything I believe in.
Right now, it's pretty remarkable how far this guy has come. I
want to know who the puppet master is in the background. I mean,
I know Soros is throwing money around to these das and everything, but I
truly want to know who the hell's running the country because I don't know,
and I've never seen anybody this the entire Supreme Court. Well, actually I
take that back. I think Obama threw a little lob at him, but
Biden just outrightly called them all out like that fashion of the government because they
don't agree with us and they interpret the constitution different. Should be just shamed.
I mean it was ridiculous. Oh cool, Hold on a second,
Hold on a second time. Waits on vacation, don't don't hang up.
Jane's got a comment. Go ahead, Jane, Hi, Hey, listen,
isn't it interesting? I haven't heard anything about the the double standard here
he is pumped up because wait, wait, wait, wait, wait,
Mark, wait a big deal. I put my head into sand I won't
hear anything. I don't even know what she's saying yet, Jane, I'm
not dis an agreement. Go ahead, Jane, thank you. Huh So,
anyway, he just got off of charges, curious charges because he wasn't
capable of being a standing trial. You can't have it both ways. Come
on, what do you think? Did you think he did a good job?
I was surprised that he uh handled up Sells, except that he said
nothing but lies in propaganda. It was a speech for trying to run for
president again. It wasn't you know? You bring up a good point,
though, that special prosecutor says they didn't think he could withstand any charges or
a trial. Jane. Jane is actually very smart. The difference is,
here's what happened. They didn't pump them up with mess and cocaine before they
shot him down with DA What they did, I'm sorry the Justice Department.
They shout him up with a little heroin, is my understanding. I don't
think do you really think he took anything last night to stay? Yes,
you really do, absolutely it, absolute absolute minimum. Some kind of viagra
or something, I don't know, maybe vitamin B twelve, who knows,
but that doesn't give you instant I don't know. Maybe a red bull that
would make a cool red bull commerci. How do you take the guy that
the okay exactly what do the callers say? And Jane, how do you
take the guy that's so so stupid? Let's just say what it is so
dumb and senile that he can't even sit in front of a jury because they're
all gonna say he's innocent because he's so stupid. Now, he didn't say
stupid, he said a kindly gentleman with a bad memory. Whatever, you
know what? And then how do you turn the kindly gentleman into the old
man screaming at the kids, into the yard. How the hell do you
do that? It's got to be drugs. Anyway, we got to take
a break. Thank you. Hold on, I'm Tom Martino. Hi,
Tom Martino here, Paul, what's your comment? Go ahead, Paul,
Welcome to the show. Hey Tom, I wanted to ask you, folks,
if there's something I'm missing in terms of an advantage, your disadvantage regarding
a residence such as myself, who lives in Colorado, as Colorado driver's license
and auto's currently registered in Colorado, new autos reregistered me, titling him and
registering him in a state like South Dakota where it's a whole lot cheaper.
Okay, if you do that, if you register a vehicle in another state
where you do not have a residence or you're not legally present there and you
stay here most of the time, you could be sought after by the Colorado
Department of Revenue and fined for that. Well. I called Colorado DMV and
treasurer and they said it's not illegal at all. I told them, I'm
not trying to do anything illegal. By the way, By the way,
it is okay, it is when you say not illegal, It is not
illegal to register in another state where you have a residency, if you're back
and forth, that there's nothing wrong with that. But I told them I
lived in Colorado. I do not have any business in Sad. I called
Colorado and I told them I live here, I've been here for decades.
I have nothing to do with South Dakota. Am I legally able to register
my vehicles there? And they said, yes, well you're not, okay,
and in fact, South Dakota won't let you register it there. What
Dakota does? They have a non resident titling and registration, and they had
for years, and starting July first of this year, they're increasing the feet
for titling it, not the registration for titling it to one hundred dollars for
non residents. But they have a non Okay, Okay, I didn't know
anything. First of all, I apologize, I honest to God, never
heard of a non resident registration. But if they have that, what I'm
telling you is in Colorado, if you have a vehicle registered outside the state
and they document that you're here more than thirty days, they can come after
you. I'm telling you they can. And also if you get stopped by
a cop and you have your license with the Colorado address and Wyoming registration?
What did you give you a ticket? What address do you give it's not
Wyoming? What address do you give in South Dakota? I would give my
Colorado address. I'd never heard you know what? You bring up a you
know what, Paul, I love that you're bringing this up because on this
show it's all about learning and if truly what you're saying is true, I
don't think Colorado will have another car ever register here. Why would I register
my BMWX seven? Why would I register it here costing thousands of dollars when
I can go to South Dakota and do it, Why would I do it?
Listen? So here's information about the increase in fees. So South Dakota
just passed the bill SB. I think it is one twelve to increase the
titling fees for non residents to one hundred dollars. I don't care. One
hundred dollars is pennies. I'm just talking about there. I understand that that's
for at an increase in non resident titling fee. The registration they told me
this morning for my five thousand pounds or just under five thousand pound new vehicle
would be about one hundred and eight dollars to register a vehicle in South Dakota
and Colorado this morning told me, because I'm trying to do this legally.
Colorado told me after I told him I'd live here. I have nothing to
do there, said, it's perfectly legal. South Dakota would control. It's
right on your website, right on DMV website. Dude, you got to
look it up right, check that right here I got. Listen, man,
Paul, please leave your number with Kachina. I swear to God,
I want to do this on Monday. I want to research it. Hold
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