WEBVTT

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Yeah, real tough news. You
need advice, who you don't have the

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come running just as fast as we
can. Show Shooter's gonna help. Come.

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Man, this is the Troubleshooter Show. No Tom Martina, Hey,

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I'm Tom Martino. Welcome to the
show. It's car Friday. We got

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Kevin talking with us from Sheridan Auto
Tech. Mark is in parts of unknown,

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Mark, where are you? We
are in Montana, a place called

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beautiful, Beautiful. I love Montana, big sky country and gorgeous. Man.

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Yeah, and uh so he's gonna
he's gonna be on the road checking

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in from time to time, doing
the show with us, and then we

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have all kinds of things to talk
about. By the way, just as

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a fun thing, you know,
I shouldn't be really done the interview because

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we don't have that kind of a
show. But Ryan was tapped to do

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an interview. They contacted him and
uh and and Don McClain he uh he

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you know, was touring, has
a new album and and somehow Ryan uh,

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the manager or somebody got a hold
of Ryan. And then Ryan said,

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by the way, I think Tom
Martinez a connection to him, So

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they included me in on it.
That's the only reason I was in on

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it, and so he did seem
to remember. And then he did contact

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me afterwards and said, don't ever
pretend you know me. I don't know

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who the hell you no, just
kidding. He did actually contact me,

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and uh, and he is gonna, he is gonna. We are gonna

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someday get together, but who knows
when. But he did remember the time.

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I don't know if he actually remembered
me, but he remembered the summer

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and the time we hung out and
because you remember the places and all of

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that. But there were more than
me. There were like three or four

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people, and I was the youngest
of the bunch, believe it or not,

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back then. So that is posted
on LinkedIn. I just did a

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small snippet of it, and I
left Ryan completely out of the one I

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posted, even though he was even
though he was amazing, he was actually

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the main interviewer. But I left
about because I just wanted to post this

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a little for me and then and
I didn't want to take the time to

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explain that Ryan did this and then
I'm in on it and blah blah blah

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blah. But I don't know if
Ryan's going to play it on a show

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or not. But it was so
cool because I met the guy. Literally

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he was I think twenty one,
twenty two years old. Hey, maybe

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a little nod, no, twenty
four? Oh did he play it the

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whole thing? Or did he cut
me out like I cut him out?

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No? Oh? Sorry, okay. Anyway, so just a long shot.

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I was working for a newspaper.
I was a cup literally a cub

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reporter. I was really young,
and I went along with another reporter.

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We interviewed him and then we hung
out with him and then went to Cafe

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Lena and Saratoga Springs and he was
writing the song American Pie on Scott.

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He also just finished Castles in the
Sky and other things. And if you

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don't know him, you know,
really and truly he's the kind of artist

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that was under the radar a lot. He really was. He was never

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really accepted as a superstar. Are
but the one but that one song,

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American Pie, uh is one of
the when people make a list of the

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top ten iconic songs, that's always
in there. That's generation you know.

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Yeah, So anyway, that's just
that's just a quick mention. It's on

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LinkedIn, It's on YouTube and it's
on Instagram. But anyway, what we're

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really going to talk about today at
cars and anything on your mind, any

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problems, questions and complaints. So
I'm going to go right to the phone.

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So okay, three all three seven
one three talk three all three seven

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one three eight two five five.
Gretchen, Well, oh, and I

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want to remind people Mark I've been
letting people uh text my uh Google number

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and it actually turned out pretty well. People touch base and they have problems

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and I answer quick questions for him. And even though we have a text

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for the station, which is five
seven seven three nine, keep that coming,

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we also have my Google number seven
four seven nine nine nine fifty two

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eighty. That's a number I made
up years ago. I love airplanes,

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so a seven forty seven and then
nine nine nine was just because I couldn't

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do ten, ten, ten,
and I thought I deserved nine ninety nine

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and then fifty two eighties for the
mile High City. Anyway, welcome.

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So Gretchen, what's going on with
your air conditioning? Well, I've had

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a couple of different things happen just
since you know, summer started and I

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started using it. The first thing
is I had the cold air blowing out

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of the driver's side and warm air
out of the Oh is your car acee?

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Okay? Go ahead? Uh huh, go ahead. Yeah. And

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then most recently, driving down the
highway, I've got it on a high

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fan speed and it's blowing really cold
air. And then after about twenty or

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thirty minutes of driving down the highway, the fans speed goes from high to

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low on its own, on its
own, And is it on the auto

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mode? Is it in the automode? No? What kind of car is

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it? It's a twenty ten town
in country. I'd say it's growth.

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That'd be an actuator cab. Yeah, it shouldn't change the fan speed,

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though, I don't know if the
resistance Yeah, like I was going to

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say a blend or because it would
be one thing happening on one side,

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one on another. But I would
say, do you have an automode in

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that car? No? You don't, Okay, how old is that cart?

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Did she say it's twenty ten?
They didn't have an automode? They

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do, some do, some don't. But I wish resist her problem.

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It's it's somewhere in that that fan
switched. Well, the resistors in the

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box, so as you guys working
on all the time. Yeah, you

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know, really shared an autotech can
take a look and give you an idea.

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Not everything is expensive unless they have
to a vacuum. Yeah, the

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drivers and past her side. You
can get a little spendy that's inside the

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heater box in the dash. So
the thing is though, when the air

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speed goes low, so does the
cold air it gets warmer. Now why

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would that happen? Weird? And
then if I shut the car off for

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like ten minutes and start it back
up again, it'll go right back to

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high again. That's now that I
am totally baffled by. Yeah, that's

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something in a controller. What an
electrical issue? Cause weird problem? It

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s could be a sensor. They
have sensors in the box that measure so

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it doesn't freeze up and you know
in the cancers and stuff. So there's

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or how about that entire head unit
entirely possible? Yes, how long do

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they how many miles on the car
by the way, one hundred and twenty

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seven? What are they usually last
ac us life of the car. It's

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hit and miss, but yeah,
ten years probably is about average, ten

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to fifteen years tops. Yeah,
you know, Gretchen, just get a

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quick check at Sheridan. What part
of town do you hang out? And

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usually? Actually I don't. My
brother lives in Denver. And where are

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you? He listens to your show
all the time. Where are you?

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I'm in Wisconsin? Oh okay?
Tell what would she have him check?

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Any? Basically? Yeah, just
exactly how she described it. You know,

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I don't like when people try to
die. No, I'm mu su

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rather have all the symptoms. Yeah, but you know what do they show

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up on the code? There should
be a body control module code of some

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kind. Yes. Did you know
that they can plug in something and point

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to the area that's going bad?
So if there was a check engine light

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on? Yeah? But where in
Wisconsin are you? That's beautiful state too,

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not far from Debuque, Iowa.
Oh okay, but where do you

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orient usually when you go shopping and
stuff? Oh? Little tiny town you've

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probably never heard of it. What
is it? Platteville? Yeah? Okay,

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well tech? You you made me
nervous for a minute. What the

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tech is he talking about? Tech? Wisconsin? Platteville, Wisconsin, population

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of eleven thousand people. Yeah.
Wow, we were in Lincoln last night

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five hundred people. Man, well, the count I live in is only

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nine hundred people. Wow. Wait, okay, then this must be the

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whole area. We will uh,
we will look at you know, there

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are people out there outside I'm looking
outside of of course, Plattville that have

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some pretty good ratings uh on Google
three three seven one three talks seven one

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three eight two five. The good
news is a code reader will find something,

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usually to point them in a direction. You know. Air conditioning always

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shows up problems, obviously the more
you use it and do they need regular

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service. There's really not much you
can do, but I I always encourage

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people to turn it on throughout the
fall and the winter and everything. Keep

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it, Just run it a little, Just run it a little, change

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things, change the pattern of your
the errors coming out, you know,

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change it to defrost, and just
keep things moving. We got more coming

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up. I'm troubleshooter Tom Martina waterpros
dot net. The best water systems,

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the lowest prices. You can get
all the drinking water you want, the

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most pure drinking water. If you're
going to do supplements and eat organic,

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you heard what I said, you
may as well do your water too.

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Fourteen hundred dollars fully installed. Three
oh three eight six two five, five

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five four. Hi Tom Martino,
your troubleshooter. Three oh three seven one

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three talk seven one three eight two
five five. By the way, today

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is car Day. So I want
to unload about EV's a little in a

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minute here, I'm just making a
note here EV's there's a reason now I'm

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still a believer in EV's and not
necessarily for carbon footprints. Okay, nothing

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to do with that. I like
the idea of less maintenance and less costs,

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but there are some things you really
need to consider with an EV that

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I'm finding out firsthand having one or
for my son. So we'll go over

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that. And Bob has a custom
home issue. Bob, what's going on?

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So I had a home that I
contract before in twenty seventeen while I

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was living in Virginia and preparing to
retire. And when we took we took

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delivery of the home. It was
not how we had asked it to be

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built. First ball. And when
you say delivery of the home, we're

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talking about a custom home, right, that's correct? Yes, Okay,

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got it? And was this a
custom home where you got the construction loan

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or did you go to a subdivision
and pick a model. No. I

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purchased forty acres so I can be
from Virginia to Colorado. Got it.

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I hired it for a custom built
home. Got it okay? And you

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designed it with an architect. He's
not an architect, basically, he's just

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a designer. And so we were
told based on those designs we could change

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things as we went through. The
key point was the structural engineering design which

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would allow straight in wheelchair access from
the driveways and the garage straight into the

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house. About these step ups and
things. The builder built the house at

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a higher level, so now I
have to go ahead and come up with

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handicapped ramps. And I asked you
something, Bob, who are you blaming

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for this? The builder or the
designer? The builder the designer is So

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my issue is that we have a
structural design plan that was signed off by

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the county and stamped. The designers
didn't have anything stamped, so it's basically

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a guideline to be used. And
we were told by the builder that we

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could modify that as we were going
on, and that happened, but the

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basic start of everything went downhill.
After the foundation was laid. But did

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you notice did you notice as he
was building that it wasn't going to be

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on one level as you wanted.
We were not here in the state.

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We were in Virginia. Okay,
so this builder, though, did the

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builder assure you don't worry about it? I know you're in a wheelchair and

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you need this access this way?
All right, let me back up a

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little bit. I am not in
a wheelchair right now. I'm headed that

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way. Surgeries of John Topkins my
military service are driving me in that direction.

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But I'm not that far off.
The builder was aware of the surgery

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that took place before the ground was
broken. He had been aware, he

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had been telephoned. I understand that. But is it part of a contract,

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Bob, I'm not sure if you're
getting what i'm Was it actually part

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of a contract? Wheelchair accessibility?
Was it part of your contract? It

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was not written that way in the
contract though. Okay. Now you said

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he built it higher. What does
that mean? Higher than the plan specified?

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Or he couldn't help it due to
engineering concerns, so he built it

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higher in that the structural ensuring design
points out a entry to the house at

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ground level. He put it he
built it a two step up into the

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house. But why did he do
that? Did he just say to himself,

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I'm not going to follow the plan
or was it the way it laid

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out with that particular lot? Do
you know it was not the way it

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was laid out in the lot.
It could have been done flat, is

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what you're saying. It could have
been a straight entry in. That is

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correct, and okay, So then
why did the builder not follow the direction

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of the plan at it? But
that's where we're at right now. The

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builder won't say, and I've been
in the builder simply took it upon himself

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to change the entire elevation of the
house without consulting you. That is correct.

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Is that the only part where he
deterred from the plan? No,

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the windows are not as dull correctly, so all the debris from outside of

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the world comes into the house.
Well is the house? Wait? Wait

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wait wait, you mean they he
did not seal around the windows properly.

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Well, no, they're called the
manufacturer says that they are pickle barreled.

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In other words, they're bowed the
way they're bowed in so that they allow

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the debris from the outside to get
into the house. Why are they bowed

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matter? Did he try to fit? Did he not make the openings big

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enough? No, the openings are
big enough. It's just that they were

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not adjusted properly to fit properly.
So you have a number of problems with

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this house. I mean, what
do you want at this point? When

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did you move in? We moved
in in July of twenty nineteen. Oh,

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Mike Well and that he'd be out
of time for a lawsuit. Wait

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a minute, Wait a minute,
wait a minute, No, no,

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no. Three years ago I entered
in with an attorney, a legal firm

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in Denver to go ahead and start
the process delayed by the defense side have

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pushed this out a number of times
from the court bait. We were forced

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into arbitration. I sat there for
nine hours, nothing was resolved. Now

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I'm told that the courts are going
to tell us to go back to arbitration

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once or maybe twice more time on
who as your attorney? I can't get

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00:15:50.600 --> 00:15:56.799
Robinson and Henry in Denver? And
how did you find them for construction defects?

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I went online though, and virtinue
to reach out to try to find

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attorneys that would do this. Are
you living in the home right now?

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Are you living in the home right
now? Okay, Bob, I'm going

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to tell you some things based on
what we've seen over the years. Construction

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00:16:17.200 --> 00:16:25.840
defect lawsuits hardly ever work because you
don't get your attorney's fees necessarily. Sometimes

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you do, but usually what ends
up happening, even if you win,

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it's a shallow victory. Okay.
I'm just telling you the facts, not

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my opinion, and usually they don't
pay. Usually. The best thing to

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do, though, the best thing
to do is to babysit it while it's

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being built and stop construction completely before
these problems occur. But now that they're

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there, and you did not have
it, you did not have it periodically

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inspected with an advocate, you have
problems that now have to be retrofixed.

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Have you had any kind of estimates
on what it would take to put the

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house where you want it? Yeah, it will cost more than the house

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costs to be built. That doesn't
make sense right now, That doesn't make

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sense to me. Well, that's
why it is. That the house costs

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six hundred thousand dollars to build,
it's going to be about eight hundred thousand

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dollars to fix. The problems.
Okay, well, well, Bob,

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Bob, I can't even fathom that. So you're talking about just basically knocking

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down the house and start I'm sorry, there's nothing in the world that will

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take eight hundred thousand to fix on
a six hundred thousand dollars house. Are

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they literally going to tear the house
down? That's my request to the courts,

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and I'm told that I can't get
that because no, you'll never get

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Yeah, you're not. It's not
going to be eight Bob, Bob.

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That might be the disconnect here.
I don't think you're going to get satisfaction.

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I'm being straight with you, man. I'm not saying the builder didn't

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do you right or wrong. I'm
saying you're never going to get satisfaction.

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No one will ever be made one
hundred percent whole with a lawsuit for construction

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defects because it'll never be back in
time to where you want it. I

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think that first of all, to
reinstall windows would never ever be eight hundred

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00:18:18.559 --> 00:18:22.640
thousand dollars. If you bought all
new windows, it wouldn't come close to

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it. How many windows in that
house installed wrong? Thirty one? How

245
00:18:29.359 --> 00:18:36.200
many square feet is this about forty
five hundred. Okay, so in addition

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to the windows, you have the
entrance problem, which may not be well,

247
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it'll never be rectified. As far
as raising or lowering the house,

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that's not going to happen. What
about did you have anyone on your side

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inspecting this home during construction so the
bank would periodically? Do they? No,

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00:18:56.400 --> 00:19:00.200
they only make sure that they only
make sure work is done for the

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00:19:00.240 --> 00:19:04.920
construction draws. But did you actually
have someone like the designer or an engineer

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or an architect. They should inspect
each stage of the way for a custom

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home. Did you have anyone doing
that for you? Nobody came to look

254
00:19:15.680 --> 00:19:18.200
at the house other than the builder, who says you would be the oversight

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for the constructor. But that's Dracula
over the blood bank. I'm asking if

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you had a representative to look when
you hire a custom home builder, they

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don't represent you, they represent themselves. You have to then see what they're

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doing before you release construction draws.
I don't mean to educate you. I'm

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not I'm educating people listening the advocate. The builder's not your advocate. So

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at this point, where is the
lawsuit? At this point, the lawsuit

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00:19:48.920 --> 00:19:53.920
at this point is the course are
looking at moving the court date from five

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August this year out for maybe December
or February of this year or next year.

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And you how much are you out
in legal fees right now? I

264
00:20:07.079 --> 00:20:10.920
started out with eight hundred thousand dollars
in my investment. I'm below two hundred

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00:20:10.960 --> 00:20:18.079
thousand. Now I'm asking you how
much in legal fees have you spent?

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I don't know those numbers. You
just gave me how much three hundred and

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00:20:23.319 --> 00:20:30.599
fifty five thousand in legal fees?
Correct? So you mean to tell me

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that you spent over three hundred thousand
dollars in legal fees and you thought you

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were going to get a new house
or what? What did you think was

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00:20:40.039 --> 00:20:41.920
going to go on? Do you
realize this guy just has to go bankrupt

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and you have nothing? I understand
that. Why would you How much did

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00:20:48.400 --> 00:20:56.079
you how much did you pay for
the house? Six hundred and fifty thousand,

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00:20:56.359 --> 00:21:00.799
and you spent another three hundred and
fifty on legal fees. You're a

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million dollars into this thing right correct? How far are you going to go?

275
00:21:06.559 --> 00:21:08.880
You're never going to be you know, I mean if you called me

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for help my help is telling you
the truth. You're never going to be

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00:21:12.480 --> 00:21:17.640
made whole. Okay, Bob,
that's the God's honest truth. You're never

278
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going to be made whole. There
is no planet, there is no system

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00:21:22.000 --> 00:21:26.319
of justice, there is nothing in
the law that will make you whole.

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00:21:26.680 --> 00:21:30.640
You're never going to get your money
back. Never you even if you win,

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00:21:32.000 --> 00:21:37.599
you have lost. Your attorney should
have told you that. You know,

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00:21:37.720 --> 00:21:38.839
I don't know how far you want
to go, but you would have

283
00:21:38.839 --> 00:21:41.680
been better off using that three point
fifty to fix the house. Do you

284
00:21:41.759 --> 00:21:48.440
understand that? Yeah, because you've
not heard the whole problem. I have

285
00:21:48.880 --> 00:21:52.759
icing that forms on the walls when
when the temperatures get down to zero,

286
00:21:52.880 --> 00:21:56.279
there's an installation that is incorrect,
but growth is not installed correctly, water

287
00:21:56.319 --> 00:21:59.599
gets into the house. I can't
complete. Okay, think moving into the

288
00:21:59.599 --> 00:22:03.279
house. It's so much more wrong
with this house. Okay, I don't

289
00:22:03.319 --> 00:22:07.480
doubt it. I don't doubt it. Part of that you have to take

290
00:22:07.519 --> 00:22:12.039
responsibility for not having someone advocate for
you to be on site to inspect that

291
00:22:12.119 --> 00:22:15.720
home periodically. Okay, now that's
too late to go back on. But

292
00:22:17.240 --> 00:22:19.319
I'm just telling you truth here.
When it comes to custom homes. Okay,

293
00:22:19.519 --> 00:22:22.640
when it comes to a pre built
home, you haven't inspected, it's

294
00:22:22.680 --> 00:22:26.920
a different story. When it comes
to a custom home, you could have

295
00:22:26.039 --> 00:22:30.720
mitigate it those damages by having someone
at site. That's why the courts are

296
00:22:30.759 --> 00:22:33.039
not going to give you a new
home. They're going to lay some responsibility

297
00:22:33.039 --> 00:22:37.720
at your feet for not minding the
store. Now, do I think you

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00:22:37.720 --> 00:22:41.400
you were victimized? Probably? Is
this a bad builder? Maybe? How

299
00:22:41.400 --> 00:22:45.119
to know how you found the builder? What's the name of the builder,

300
00:22:47.079 --> 00:22:52.759
Jim Gibbs, Jacibbs Construction. How'd
you find the builder? The realtor who

301
00:22:52.799 --> 00:22:57.720
sold us the property? Okay,
so you understand. Do you really believe

302
00:22:59.079 --> 00:23:02.359
this lawsuit will go anywhere? What
do you think is going to get you?

303
00:23:03.039 --> 00:23:06.759
I'm not trying to make you feel
bad. I want to know where

304
00:23:06.759 --> 00:23:11.519
you're going with it. I'm hoping
to find some justice in the state.

305
00:23:11.440 --> 00:23:15.160
You're not going to find justice in
any state. Do you think you're going

306
00:23:15.240 --> 00:23:18.839
to get someone who's going to say
to you in some dream that you have,

307
00:23:19.519 --> 00:23:23.200
that you're going to be awarded one
damages and legal fees? Is that

308
00:23:23.279 --> 00:23:27.279
what you're thinking? By the way
the contract is written, I get my

309
00:23:27.359 --> 00:23:33.680
legal fees. Okay, I'll bet
you you don't. I'll bet you you

310
00:23:33.759 --> 00:23:38.880
don't. Okay, I'll guarantee you
you don't have a contract that says you're

311
00:23:38.880 --> 00:23:44.319
going to get your legal fees.
I'll guarantee it without without looking at it.

312
00:23:44.440 --> 00:23:48.799
You send me the contract now.
Now, why would a builder write

313
00:23:48.799 --> 00:23:53.039
a contract? Why would a builder
write a contract saying if you sue me,

314
00:23:53.400 --> 00:24:00.480
you get all your legal fees.
Why is that? That's me?

315
00:24:00.519 --> 00:24:03.839
Yeah, well he did. Okay, Bob, Bob, I'm sorry.

316
00:24:04.200 --> 00:24:07.960
You're living in a fantasy right now. You really are, the fact that

317
00:24:07.000 --> 00:24:11.160
you spent a million dollars and you
tell me you have a guaranteed contract.

318
00:24:11.319 --> 00:24:15.359
Send me the contract. Okay,
let's start there and listen. You may

319
00:24:15.400 --> 00:24:18.079
not like me, so you won't
send me the contract. But but you

320
00:24:18.119 --> 00:24:21.519
know what everyone else is lying to
you. That's what I'm telling you right

321
00:24:21.559 --> 00:24:23.640
now, okay. And I have
a feeling you're gonna be You're gonna spend

322
00:24:23.720 --> 00:24:36.160
yourself into oblivion. We have more
coming up. Hi, Tom Martino,

323
00:24:37.119 --> 00:24:41.759
your troubleshooter three oh three seven to
one three talk three oh three one three

324
00:24:42.440 --> 00:24:45.880
eight two five five. Oh,
I didn't realize you had video Mark.

325
00:24:45.920 --> 00:24:52.119
That's cool. And by the way, uh listen, I really have to

326
00:24:52.119 --> 00:25:03.039
say this. I want to help
people, but sometimes it's damn near impossible.

327
00:25:03.160 --> 00:25:08.279
Now, Deputy Doc just texted me. I want to get him on

328
00:25:08.359 --> 00:25:12.599
the air. Call up, Doc, and then I want to see this

329
00:25:12.680 --> 00:25:15.400
guy's well. This guy hung up. He won't give me his contract,

330
00:25:15.960 --> 00:25:19.640
and I'd like to talk to a
construction defect attorney because I'm telling you this

331
00:25:19.680 --> 00:25:26.960
is happening all over the place.
Now. Doc says he sued a builder

332
00:25:29.119 --> 00:25:32.559
and got money and won. I'd
like to know what his issue was.

333
00:25:32.960 --> 00:25:36.680
And I hope this guy's still listening. As I said, people get pissed

334
00:25:36.680 --> 00:25:40.240
off if I don't agree with them. All I'm saying is there comes a

335
00:25:40.319 --> 00:25:45.640
time when it's not worth I'm not
saying it's not worth fighting for yourself,

336
00:25:47.000 --> 00:25:49.279
but you have to weigh the benefit
and see what you're going to get.

337
00:25:51.200 --> 00:25:55.480
Now again, Deputy Doc, call
me. We'll let you write in.

338
00:25:55.839 --> 00:25:59.920
James has a problem with the twenty
eighteen Chevy Silverado. Go ahead, James,

339
00:26:00.039 --> 00:26:03.519
what's going on here? It's a
couple of the morning to you talk.

340
00:26:03.640 --> 00:26:07.920
Hey man, what's happening on here? I have a twenty eighteen twenty

341
00:26:07.920 --> 00:26:14.440
five hundred Shitvy Silverado and it has
a knock sensor. It's an emission that's

342
00:26:14.480 --> 00:26:18.400
right, number number. Explain Explain
what that does, keV. Well,

343
00:26:18.440 --> 00:26:21.839
it picks up on rattles in the
motor, will advance and retard the timing

344
00:26:21.920 --> 00:26:25.279
based on you know, paying or
anything like that. And that that's because

345
00:26:25.319 --> 00:26:29.440
of the various qualities of fuel made
exactly yep. Okay, So keep going,

346
00:26:29.519 --> 00:26:33.759
sir, okay. I had all
the vowels replaced in that motor.

347
00:26:34.400 --> 00:26:40.000
I don't injectors or whatever they call
them in the diesel there. And that's

348
00:26:40.039 --> 00:26:45.680
what happened. After I drove the
vehicle the truck for thirty miles, the

349
00:26:45.079 --> 00:26:48.599
engine light came on a trouble shot. It was a knock sensor. Took

350
00:26:48.640 --> 00:26:52.960
it back to the dealer. The
dealer cannot get the part because the manufacturer,

351
00:26:53.039 --> 00:27:00.880
General Motors cannot won't have it those
parts back in until September. They

352
00:27:00.880 --> 00:27:03.519
told me I could go ahead and
drive a car, but you're going to

353
00:27:03.599 --> 00:27:07.119
lose power and you can cause damage
to the engine. Yep. So what

354
00:27:07.119 --> 00:27:10.599
should you do? Well, it's
unfortunate, but we do run into that.

355
00:27:10.680 --> 00:27:14.119
And when there is back orders.
You know, there's nothing drive They

356
00:27:14.160 --> 00:27:18.079
really shouldn't drive it, you know. But yeah, so what do I

357
00:27:18.119 --> 00:27:21.400
do? I parked my vehicle for
three months? I mean yeah. Unfortunately,

358
00:27:21.400 --> 00:27:23.000
that's where we're at. You know, this has happened to a lot

359
00:27:23.039 --> 00:27:27.559
of people since COVID. We never
used to hear about this, and I

360
00:27:27.599 --> 00:27:32.480
can't believe it's still COVID's fault.
I can't. I refuse to believe that.

361
00:27:32.759 --> 00:27:34.559
Well, what do you think it
is? Well, it's just short

362
00:27:34.559 --> 00:27:37.799
supply on certain things. I don't
know why. If there's an issue with

363
00:27:37.880 --> 00:27:41.480
it, they have to redesign it
and then come in. Is it just

364
00:27:41.519 --> 00:27:47.079
a knock sensories waiting on? Yeah, that's what that is. Is there

365
00:27:47.119 --> 00:27:49.759
a way to get a used one
or a junkyard? Does that sound stupid?

366
00:27:49.839 --> 00:27:53.640
I don't know. I guess it's
possible. I mean temporarily. I

367
00:27:55.160 --> 00:28:00.359
mean go ahead, they say,
tom, is that you can't sensor are

368
00:28:00.480 --> 00:28:04.880
used on that emission control? It's
against the law. Yeah, but okay,

369
00:28:06.160 --> 00:28:08.039
yeah, a sensor like that,
it's not so the catalytic converters and

370
00:28:08.119 --> 00:28:11.680
things like that. Yes, that's
very specific. But other sensors, No,

371
00:28:11.880 --> 00:28:15.000
that's not it. That's not accurate. Where do you find those sensors

372
00:28:15.000 --> 00:28:18.400
though they're if they're Yeah, that's
the hard part. I mean, Ken,

373
00:28:18.519 --> 00:28:22.039
do people ever take them off of
cars? Well, you would have

374
00:28:22.079 --> 00:28:26.160
to find a salvage yard that has
several of them, and maybe a core

375
00:28:26.319 --> 00:28:29.119
or something they can pull apart off
and you know, different things. It

376
00:28:29.160 --> 00:28:33.400
can take a little legwork. Is
the part on order right now? Yes?

377
00:28:33.440 --> 00:28:38.000
It is? Oh my god,
and it's a mission sense order And

378
00:28:38.079 --> 00:28:42.000
I'm stuck if that's model the vehicle
the you're stuck there now when you drive?

379
00:28:42.400 --> 00:28:47.519
Are there any driveability problems right now? Are they saying it could happen?

380
00:28:48.519 --> 00:28:51.079
Well, it could happen, and
I just bit, what are the

381
00:28:51.200 --> 00:28:53.559
chances of that? Kevin, Kevin, what are the chances of that?

382
00:28:55.160 --> 00:28:59.160
Probably nothing. They're just you know, it's kind of a cya kind of

383
00:28:59.240 --> 00:29:03.039
thing. They don't want you to
drive a restricted vehicle because you could possibly

384
00:29:03.119 --> 00:29:08.160
cause some other issues. Yeah,
but the chances of ruining that engine.

385
00:29:08.359 --> 00:29:11.839
I wouldn't go to Californian back,
but I mean if you just had to

386
00:29:11.839 --> 00:29:14.960
make little trips with it, I
wouldn't be overly concerned. What do you

387
00:29:15.079 --> 00:29:19.839
use the truck for? James?
I use it for pulling an RV.

388
00:29:22.000 --> 00:29:25.079
Oh god, that could that could
be a big problem. You're right,

389
00:29:26.200 --> 00:29:32.119
and they're saying how long is it
going to be? Who close to the

390
00:29:32.200 --> 00:29:37.680
latest would be probably around September when
General Motors supplies there. If this was

391
00:29:37.720 --> 00:29:42.119
a newer truck, I'd sue their
asses, I really would. But on

392
00:29:42.160 --> 00:29:48.720
a twenty eighteen, I don't know
what you do. Unfortunately, it's too

393
00:29:48.759 --> 00:29:52.279
common. I mean, we ran
into rack and pinions on later model cars

394
00:29:52.279 --> 00:29:53.680
that James, I know you don't
want to hear this, man, but

395
00:29:55.119 --> 00:29:59.559
I really suggest, I, really, honest to God, would would check

396
00:29:59.640 --> 00:30:02.759
junki arts and just I don't care
what they say. I'd see if you

397
00:30:02.759 --> 00:30:06.440
can get a sensor that would at
least work, and and then and then

398
00:30:06.480 --> 00:30:07.759
when the new one comes in you
can always do it. But that's what

399
00:30:07.799 --> 00:30:11.720
I would do. I don't think
there's anything we can do to compel the

400
00:30:11.759 --> 00:30:17.240
manufacturer to make parts that aren't made. They're they're probably they probably have them

401
00:30:17.839 --> 00:30:22.240
a production run scheduled, or they're
doing production runs. And Kevin's looking it

402
00:30:22.319 --> 00:30:25.680
up right now. You can keep
listening if we find anything, but he's

403
00:30:25.680 --> 00:30:30.519
going to be looking and it's n
r X two sensor n r X two.

404
00:30:30.680 --> 00:30:40.920
We have more coming right up.
Hi, Tom Martino, your troubleshooter.

405
00:30:41.039 --> 00:30:42.720
Three oh three seven one three talks
seven one three eight two five five.

406
00:30:45.200 --> 00:30:48.119
I got to take some calls.
I want to talk to deputy doc

407
00:30:48.200 --> 00:30:51.160
right after the break. Okay,
but but uh, Stacy, what's going

408
00:30:51.200 --> 00:30:59.000
on? Stacyran? Hey, what's
going on? Okay? So I am

409
00:30:59.039 --> 00:31:02.279
going to a divorce and I went
to divorce Matters on May twenty seconds.

410
00:31:02.799 --> 00:31:06.319
Yes, I'm an amicable, more
person. I've lost. I lost my

411
00:31:06.440 --> 00:31:10.759
child five years ago. He was
thirteen, so I think no, wait

412
00:31:10.799 --> 00:31:14.400
wait, wait, when you say
you lost a child, do you mean

413
00:31:14.519 --> 00:31:18.880
like lost a child in death?
Yes? Yes, sir, Oh my

414
00:31:18.039 --> 00:31:23.160
god. So I was referred to
you from one of your best friends,

415
00:31:23.160 --> 00:31:27.960
matter of fact, David Blake.
Yes I know David, and uh yeah,

416
00:31:29.039 --> 00:31:32.480
me and him are real close as
well. And he said no because

417
00:31:32.519 --> 00:31:36.640
he was with me at the time
this occurred. So what's going on now?

418
00:31:36.680 --> 00:31:40.839
Hold on? What is divorce matters? Is that an arbitrary what I've

419
00:31:40.920 --> 00:31:45.640
heard of it before? What is
it? It gives a mundo legal services?

420
00:31:47.039 --> 00:31:51.359
Like if they do certain things they
pay you. Is you give one

421
00:31:51.400 --> 00:31:55.680
retainer fee and they just they take
care of that and they try to get

422
00:31:55.720 --> 00:32:00.680
it all in that and it's called
divorce matters. Yes, sir, okay,

423
00:32:00.880 --> 00:32:04.920
and tell me what's going wrong.
Do you have a problem with divorce

424
00:32:05.039 --> 00:32:07.880
matters or with your ex? What's
going on? Well, the X,

425
00:32:08.000 --> 00:32:13.240
you know, I'm taking care of
that, But divorce matters is what did

426
00:32:13.319 --> 00:32:15.240
me wrong? Well? How did
they do you wrong? What's going on?

427
00:32:16.400 --> 00:32:21.640
I paid the two thousand dollars retainer
fee me and David. How much

428
00:32:21.720 --> 00:32:24.039
was it? I'm sorry? How
much? Again? Two thousand dollars?

429
00:32:24.319 --> 00:32:31.160
Got it? Okay? And they
were supposed to foul my smorn affidavit?

430
00:32:31.279 --> 00:32:38.319
Am I all of my fouling financial
documents? Well the next thing, I

431
00:32:38.359 --> 00:32:45.880
know, just last week she drops
it. Do you mean she said,

432
00:32:45.920 --> 00:32:50.759
I'm not gonna I'm not going to
take your case. No, is she

433
00:32:50.839 --> 00:32:54.559
going to give you a refund?
No, they're refusing. Wait a minute,

434
00:32:54.599 --> 00:32:58.880
we got to explore this. Hold
on, she said, we're dropping

435
00:32:58.920 --> 00:33:00.920
you, but they're going to keep
you your money. I don't even understand

436
00:33:00.920 --> 00:33:04.839
that. Hold on, and we'll
talk about that coming up. I'm Tom

437
00:33:04.839 --> 00:33:07.720
Martino. We also have shared an
auto tech in the House, Kevin Colkin,

438
00:33:07.839 --> 00:33:21.359
stick around, Yeah, ripped news. You need advice so you don't

439
00:33:21.400 --> 00:33:28.720
have the come running just as fast
as we can show. Shooter's gonna help.

440
00:33:29.000 --> 00:33:36.519
Come man. This is the Troubleshooter
Show. No Tom Martino, Hi

441
00:33:36.680 --> 00:33:39.359
Tom Martino here, Welcome to the
show. We are here solving problems,

442
00:33:39.400 --> 00:33:43.599
answering questions, taking adplanks, and
making your life just a little easier.

443
00:33:44.119 --> 00:33:45.880
Kiel and Park are a state planning
attorneys. This are brought to you by

444
00:33:45.960 --> 00:33:51.359
kielan Park LAWKP dot com. They
do flat rate pricing. They talk to

445
00:33:51.400 --> 00:33:54.519
you free of charge, go over
your entire state, and then they give

446
00:33:54.599 --> 00:34:00.480
you prices. It's really a great
way of doing business Law KP dot com.

447
00:34:00.720 --> 00:34:04.200
All right, so Deputy Doc,
I wanted a touch base with because,

448
00:34:04.240 --> 00:34:07.079
Deputy Doc, we were talking about
a lawsuit. This guy spent three

449
00:34:07.200 --> 00:34:13.119
hundred and fifty grand suing someone on
a six hundred and fifty eight thousand dollars

450
00:34:13.159 --> 00:34:15.519
house or something. He's into it
almost a million dollars now, and I

451
00:34:15.559 --> 00:34:19.880
say it's not going to it's not
going to pay. Deputy Doc. You

452
00:34:19.960 --> 00:34:22.599
said that you want sue a builder. I want to be fair here to

453
00:34:22.679 --> 00:34:27.400
that guy. You said you sued
a builder, and how did you get

454
00:34:27.440 --> 00:34:35.199
attorney's fees? Well, you mentioned
Scott, he's the best. Did you

455
00:34:35.280 --> 00:34:38.760
use Scott Sullen? Of course we
did, Okay, he is the best.

456
00:34:38.840 --> 00:34:44.800
By the way we got I like, I said, the house course

457
00:34:45.280 --> 00:34:51.000
six fifty and we got about four
hundred thousand dollars in repairs and Scott got

458
00:34:51.000 --> 00:34:57.480
his attorney's feet paid for. And
wow, but the contract, I've never

459
00:34:57.559 --> 00:35:01.440
heard of a contract for building a
home where they guarantee you attorneys fees.

460
00:35:01.480 --> 00:35:05.719
Why would any builder ever do that? He said, yeah, it did.

461
00:35:05.719 --> 00:35:08.000
And I said, you mean a
builder actually put in his contract that

462
00:35:08.039 --> 00:35:12.039
if you assue me, you get
your attorneys fee. Well, what moron

463
00:35:12.079 --> 00:35:15.000
would ever do that? It probably
said prevailing party, you know, Yeah,

464
00:35:15.039 --> 00:35:19.679
it wasn't. It wasn't in the
contract. All I know is that

465
00:35:19.760 --> 00:35:24.760
we contacted Scott and he took care
of everything and he got his h he

466
00:35:24.840 --> 00:35:30.239
got his fees paid. How bad
can it be that you had to go

467
00:35:30.320 --> 00:35:32.840
after a builder for four on a
six hundred thousand dollars house. You go,

468
00:35:34.159 --> 00:35:37.360
you go after four hundred thousand.
How the hell did that happen?

469
00:35:37.079 --> 00:35:43.280
It was amazing to him. What
they what they tried to hide and the

470
00:35:43.480 --> 00:35:47.360
inferior work that was performed. I
wish he would have hired Scott Sullen.

471
00:35:49.599 --> 00:35:52.840
Let me give you an example.
In our kitchen, we had, you

472
00:35:52.880 --> 00:35:57.440
know, like everybody else, planning
to countertops, and the floor was bowed

473
00:35:57.840 --> 00:36:06.239
and so when we looked underneath,
they had an insufficient uh was still girder

474
00:36:06.320 --> 00:36:10.480
underneath. And if they had just
put the right still girder, they wouldn't

475
00:36:10.480 --> 00:36:15.760
have had the problem. But they
put an undersized still girder which allowed the

476
00:36:15.079 --> 00:36:21.480
floor. So they had to dig
underneath the house and replace the entire I

477
00:36:21.639 --> 00:36:25.920
beam. Yeah, I'm going I'm
telling you, man, but you found

478
00:36:25.960 --> 00:36:31.159
the right attorney? How'd you find
him? I forget how how we were

479
00:36:34.079 --> 00:36:37.159
we were, I don't remember what
there. I think he's just I just

480
00:36:37.199 --> 00:36:42.719
think he's known. I think every
every time you mentioned construction defect, they

481
00:36:42.719 --> 00:36:45.840
talked to him. Thank you,
Doc. So Doc did get attorney's fees.

482
00:36:45.880 --> 00:36:47.880
I guess it is possible, but
I don't know if it's built into

483
00:36:47.920 --> 00:36:52.239
a contract. Hey Stacey, I
think what Mark said is probably right.

484
00:36:52.320 --> 00:36:55.840
It's it talks about prevailing party.
Hey Stacy, what's going on now?

485
00:36:55.840 --> 00:37:00.920
This divorce. Let me get this
straight. You're going through divorce and you

486
00:37:00.000 --> 00:37:05.440
went to a place called Divorce Matters
and you paid them a two thousand dollars

487
00:37:05.480 --> 00:37:08.679
retainer. What were you supposed to
get? Now? Were you actually hiring

488
00:37:08.719 --> 00:37:15.039
an attorney or is this a place
that helps you do things yourself? No,

489
00:37:15.199 --> 00:37:17.960
I was hiring an attorney, but
she didn't do any work. Her

490
00:37:19.039 --> 00:37:22.880
name was just said I'd be given
names. I don't care. You just

491
00:37:22.920 --> 00:37:27.760
said divorce matters. Now, is
this her law firm? No, it's

492
00:37:27.960 --> 00:37:35.920
it's three divorce matters in our area. And her name is Catherine Kendricks.

493
00:37:35.920 --> 00:37:39.400
They're in Greenwood Village, this particular
one. Okay. She said she was

494
00:37:39.440 --> 00:37:45.199
going to be my attorney, and
but she would have the paeralegal do most

495
00:37:45.239 --> 00:37:49.599
of the work. And I said, okay. She said, well,

496
00:37:49.599 --> 00:37:53.039
what did they do wrong? Let's
get to that part divorce matters in Greenwood

497
00:37:53.159 --> 00:38:00.239
Village. What did they do wrong? Okay? Number one, those weren't

498
00:38:00.239 --> 00:38:06.400
affidavit that they filed with the financial
documents. They didn't put anything. I

499
00:38:06.440 --> 00:38:09.800
had to bring all my financial they
didn't put anything correctly on it. Nothing

500
00:38:09.840 --> 00:38:19.880
correctly. Then they also didn't file
any emotions because my husband is very abusive

501
00:38:20.760 --> 00:38:24.320
and I was telling her what was
going on, and she never filed emotion

502
00:38:24.840 --> 00:38:32.320
for him to be removed to help
me. He actually abused me in front

503
00:38:32.360 --> 00:38:37.079
of the exfinity. Gentleman, Well, I will say this, okay,

504
00:38:37.199 --> 00:38:42.840
listen to this one. Divorce in
divorces, believe it or not, they

505
00:38:42.840 --> 00:38:45.239
don't care that much about that part
of it. Now, that's a crime,

506
00:38:45.880 --> 00:38:52.480
but in divorce it doesn't usually weigh
into anything when it comes to division

507
00:38:52.519 --> 00:38:58.679
of property or anything like that.
Right, she didn't even do that part.

508
00:38:59.239 --> 00:39:01.360
Nothing was done on this app So
is your divorce Let me ask you,

509
00:39:01.400 --> 00:39:06.519
this is your divorce final? No, it's not because of her.

510
00:39:07.519 --> 00:39:09.440
Where are you in? Where are
you in your divorce? Right now?

511
00:39:09.480 --> 00:39:17.239
When did you actually file? I
didn't file. My husband filed on December

512
00:39:17.280 --> 00:39:23.519
twenty fifth. His attorney's on Christmas. Your husband filed for divorce on Christmas?

513
00:39:24.159 --> 00:39:29.920
Yes, sir, what a delightful
person. Yeah, he's a narcissist.

514
00:39:30.320 --> 00:39:32.440
Well, hold on, so he
filed on Christmas of twenty three,

515
00:39:35.599 --> 00:39:38.480
Yes, of twenty three, and
you're not divorced yet, So what has

516
00:39:38.559 --> 00:39:43.400
to be done? Where are you
right now? We're right now in the

517
00:39:43.480 --> 00:39:47.000
mediation stage. But since she just
dropped my case last Friday through an email.

518
00:39:47.039 --> 00:39:51.440
She sent me an email and why
did she drop it? Why did

519
00:39:51.480 --> 00:39:55.519
she drop it? She said,
because her and I had we couldn't have.

520
00:39:57.639 --> 00:40:01.119
We didn't get along. I never
talked tour she I think she was

521
00:40:01.159 --> 00:40:08.119
intimidated by his attorney because the first
email she ever sent me was his attorney

522
00:40:08.239 --> 00:40:12.320
is going to be very challenging.
Well, what do you what do you

523
00:40:12.519 --> 00:40:15.000
what do you really want right now? Let me ask you that back.

524
00:40:15.719 --> 00:40:20.159
I want my money back, because
she said she was going to help me,

525
00:40:20.920 --> 00:40:24.280
and she sent me an email saying
that when she did drop it,

526
00:40:24.320 --> 00:40:27.800
I mean I thought she was going
to go to mediation. She set up

527
00:40:27.800 --> 00:40:31.599
the mediation date for me and everything, but she dropped it. And now

528
00:40:31.639 --> 00:40:37.239
I have to get another attorney.
Okay. So, and she's going to

529
00:40:37.320 --> 00:40:43.639
probably say that she did two thousand
dollars worth of work. Did you actually

530
00:40:44.119 --> 00:40:52.119
get billed against that retainer where you
can see the invoices? No, well,

531
00:40:52.159 --> 00:40:53.880
she didn't do two thousands. She
didn't do well. They were still

532
00:40:53.920 --> 00:40:59.400
acting for seven hundred and eighty six
for this month. Stacy. There,

533
00:40:59.760 --> 00:41:04.639
I'm I'm not saying she did I
am telling you that you can eat up

534
00:41:04.679 --> 00:41:09.400
two thousand dollars in fees in no
time if she scheduled stuff or on the

535
00:41:09.480 --> 00:41:14.199
phone, if her assistant was on
the phone, it's going to be very

536
00:41:14.239 --> 00:41:19.559
difficult to get money back unless,
well you can if she didn't keep records.

537
00:41:19.559 --> 00:41:24.519
But if she has detailed records as
required by the Bar Association. There

538
00:41:24.639 --> 00:41:30.800
is something called the Fee Dispute Committee
with the Bar Association, and if you

539
00:41:30.960 --> 00:41:36.119
put in it's mandatory they have to
go through it. They have to go

540
00:41:36.199 --> 00:41:40.400
through this arbitration. If you put
in a complaint with the Bar Association,

541
00:41:42.280 --> 00:41:45.800
they will have to do it.
And if I were you, I would

542
00:41:45.920 --> 00:41:50.639
I would do it. I mean, in other words, you need to

543
00:41:50.719 --> 00:41:58.079
call them and find out about filing
a complaint. It's called fee dispute committee.

544
00:41:58.280 --> 00:42:01.440
That's what they do. Okay,
Tom, I know they didn't put

545
00:42:01.480 --> 00:42:06.400
in any of your information because she
also let me know that if I didn't

546
00:42:07.360 --> 00:42:09.880
act on this within the next few
days, that they were going to shred

547
00:42:10.000 --> 00:42:17.280
my file. Win Well, okay, hold on a second. When was

548
00:42:17.280 --> 00:42:22.559
the last time you heard from them? Uh? Yesterday, I was sent

549
00:42:22.639 --> 00:42:29.880
an email saying that they talked to
the management of divorce matters, and they're

550
00:42:29.920 --> 00:42:31.880
not going to refund me anything,
even though I just paid five hundred extra

551
00:42:31.920 --> 00:42:37.719
dollars last week. Okay, well
they don't have to Okay, don't talk

552
00:42:37.760 --> 00:42:40.519
to them anymore. You need to
file. I'm serious. This is the

553
00:42:40.559 --> 00:42:46.920
only way this is going to work. The Colorado Bar Association, they have

554
00:42:47.119 --> 00:42:53.039
a system. It's called the Fee
Dispute Committee or the legal Fee Arbitration process.

555
00:42:54.719 --> 00:43:00.760
You send it into them and then
they will take the next steps.

556
00:43:00.280 --> 00:43:06.119
Then someone reaches out to you and
gets information, and then they appoint a

557
00:43:06.119 --> 00:43:13.159
committee or a hearing officer. The
attorney must take place. The attorney cannot

558
00:43:13.760 --> 00:43:15.840
ignore this. So I'm just trying
to get you a phone number here.

559
00:43:16.079 --> 00:43:22.360
But it's absolutely positively where to start. I'm not telling you that we won't

560
00:43:22.360 --> 00:43:27.400
help you, but I think all
that's gonna happen is I know what's gonna

561
00:43:27.400 --> 00:43:30.800
happen. She's gonna say, well, I did the we did the work,

562
00:43:31.000 --> 00:43:34.800
right, we did the work,
and then you're gonna say, no,

563
00:43:34.920 --> 00:43:37.360
they didn't do the work. I'm
trying to find the number. I

564
00:43:37.400 --> 00:43:40.719
have the website here, but for
some reason, they don't have a phone

565
00:43:40.760 --> 00:43:45.920
number. But we'll find it for
you. It's called the Legal Feed Dispute

566
00:43:45.039 --> 00:43:50.599
arbitration with the Colorado Bar Association.
Let me find out. I'm trying to

567
00:43:50.599 --> 00:43:54.880
find this damn number. Yeah,
hold on, legal feed dispute, that's

568
00:43:54.920 --> 00:43:59.519
all. It is a legal feed
dispute, and damn it, I can't

569
00:43:59.519 --> 00:44:01.519
believe it. Have their number on
their freaking website. I mean, they

570
00:44:01.519 --> 00:44:05.960
have everything else about it. But
let me see if I can get one

571
00:44:06.000 --> 00:44:07.519
door. In the break, I'm
Tom Martino. We have more coming up.

572
00:44:12.679 --> 00:44:15.360
Hi, Tom Martino, Stacy.
I found a number for you,

573
00:44:15.840 --> 00:44:20.199
and if you call them, they're
pretty good. It's called the Legal Fee

574
00:44:20.320 --> 00:44:25.920
Arbitration Committee. And here here yeah, here's the number. This is just

575
00:44:27.000 --> 00:44:30.039
for the legal fee part, not
for the general Colorado Bar. It's three

576
00:44:30.119 --> 00:44:37.760
oh three eight two four five three
one nine. How does that work?

577
00:44:37.800 --> 00:44:42.360
Do they have any real teeth?
Of course they do. Oh, absolutely

578
00:44:42.440 --> 00:44:47.159
positively. The attorneys must to maintain
membership in the Bar Association, which is

579
00:44:47.280 --> 00:44:52.880
mandatory. They must submit to arbitration. They must got it. So you're

580
00:44:52.960 --> 00:44:57.360
gonna you know, you'll get attention
on this one. Now. They may

581
00:44:57.400 --> 00:45:00.039
not take the complaint over the phone, but that's where you start, and

582
00:45:00.039 --> 00:45:01.960
they'll tell you what to do.
Let us know what happens on this,

583
00:45:02.320 --> 00:45:08.760
because really they have an obligation to
let you know where every penny went on

584
00:45:08.840 --> 00:45:12.960
that. Okay, I want to
go to people who've been waiting. Okay,

585
00:45:12.960 --> 00:45:15.360
thank you, Martha. What's going
on with your LG dishwasher? Hello

586
00:45:15.440 --> 00:45:22.119
Martha? Hi Tom, how are
you good? What's going on? Okay?

587
00:45:22.440 --> 00:45:25.239
Back in March, and I'll keep
that part short, my old dishwasher

588
00:45:25.360 --> 00:45:30.000
broke down. They sent parts,
they never showed up to fix it.

589
00:45:30.800 --> 00:45:35.039
Now, who's they? Who's they? Hey? Sorry, LG? Okay,

590
00:45:36.199 --> 00:45:42.559
and they I was talking to a
gal from the presidential team and she

591
00:45:42.960 --> 00:45:46.639
offered me a pro rated figure for
a new machine if I bought it through

592
00:45:46.880 --> 00:45:51.760
LG. Now, let me ask
you something. Why did they send parts?

593
00:45:51.760 --> 00:45:54.280
Did they send parts and they told
you that, oh, don't worry

594
00:45:54.320 --> 00:46:00.239
about it, we'll have someone out
there or what well they did? Was

595
00:46:00.280 --> 00:46:02.360
gone for a month. So I
set up an appointment for when I got

596
00:46:02.400 --> 00:46:07.719
back the parts for the old machine
were delivered. They set up two appointments

597
00:46:07.920 --> 00:46:14.519
and never showed okay, no nothing. And then she this Sharnee Scalp,

598
00:46:14.719 --> 00:46:17.719
told me they have nobody to fix
it, which is why they offered me

599
00:46:17.840 --> 00:46:22.079
for a new machine. Okay,
they offered you money. So where do

600
00:46:22.119 --> 00:46:28.719
we stand on that? The new
machine was installed June fifth, Oh uh,

601
00:46:28.760 --> 00:46:30.400
and I love it. I mean
except when I ran it. A

602
00:46:30.440 --> 00:46:36.280
few days later, it leaked on
the lower right hand corner out off of

603
00:46:36.320 --> 00:46:42.559
the door. So I called LG
and they said, well, let's troubleshoot

604
00:46:42.559 --> 00:46:44.639
it. And I said, no, I've had it a week. You're

605
00:46:44.679 --> 00:46:46.880
going to come fix it. But
hold on, is it leaking at the

606
00:46:46.960 --> 00:46:52.320
door or underneath? Can you actually
see the leak coming out? Yes?

607
00:46:52.440 --> 00:46:57.800
I videoed it. Okay, this
sounds like a door seal. It sounds

608
00:46:57.840 --> 00:47:01.039
like a simple It could be something
simple, but I've only had it a

609
00:47:01.079 --> 00:47:06.079
week and I'm not gonna She wanted
me to shut off the electricity and pull

610
00:47:06.119 --> 00:47:08.079
a face plate off. Yeah I
know, I know. Yeah, I'm

611
00:47:08.119 --> 00:47:15.440
doing it. So where do we
stand? Okay, they were She told

612
00:47:15.480 --> 00:47:22.440
me that of they have Sears come
out to do the repairs. You know,

613
00:47:22.519 --> 00:47:25.280
that's who they sent. First.
They set up an appointment. Sears

614
00:47:25.280 --> 00:47:29.719
got a hold of me, set
up an appointment for June twenty fifth.

615
00:47:30.079 --> 00:47:34.000
Okay, yesterday, I think it
was. I got an email or yeah,

616
00:47:34.039 --> 00:47:37.480
the twentieth. I got an email
from Sears. My appointment is now

617
00:47:37.559 --> 00:47:43.639
the twenty seventh, because the twenty
seventh of June because parts had to be

618
00:47:43.880 --> 00:47:47.719
ordered and they haven't even been out. They're probably getting a door seal.

619
00:47:47.800 --> 00:47:51.639
I don't know. Do you think
they're just do you just think they're just

620
00:47:51.719 --> 00:47:53.840
bsing you to put you off?
But they only put you off a day?

621
00:47:53.960 --> 00:47:58.480
Right? Uh? Just yeah,
just two days? And I don't

622
00:47:58.480 --> 00:48:01.960
care about that. But with the
problems I had before, their windows are

623
00:48:02.000 --> 00:48:07.400
eight to five, so I have
to sit here for eight to five each

624
00:48:07.519 --> 00:48:13.119
day, and I never they don't
narrow it down. So right now though,

625
00:48:13.199 --> 00:48:16.679
it's on June twenty seventh, right, correct, Yeah, what do

626
00:48:16.760 --> 00:48:21.599
you want right now? I want
them to come fix the darn thing.

627
00:48:21.719 --> 00:48:24.079
I know, but it's the twenty
seventh, so we're talking about a few

628
00:48:24.159 --> 00:48:28.400
days. What do you what were
you hoping we could do get them there

629
00:48:28.480 --> 00:48:35.480
quicker? You know? I don't
know. I just I guess I should

630
00:48:35.559 --> 00:48:38.760
just wait and see if they actually
How much did you pay for this dishwasher?

631
00:48:38.880 --> 00:48:46.880
The the old one altogether, the
new one altogether was one thousand out

632
00:48:46.920 --> 00:48:50.840
of pocket? What did you know? I'm trying to figure out what you

633
00:48:50.960 --> 00:48:55.159
paid. I paid out of the
pocket three fifty seven seventy and what did

634
00:48:55.199 --> 00:49:04.039
you pay for the first one?
The first one was the old one was

635
00:49:04.559 --> 00:49:09.199
one ten? How old was it? Two years? See that does okay?

636
00:49:09.239 --> 00:49:14.199
So you paid in two years or
two and a half or whatever,

637
00:49:14.519 --> 00:49:20.280
you're looking at thirteen hundred bucks.
I mean, come on, this is

638
00:49:20.400 --> 00:49:24.199
ridiculous. Well, and I paid
for a three year warranty. They had

639
00:49:24.239 --> 00:49:29.519
a deal, and I paid for
installation and haul the old one away,

640
00:49:30.400 --> 00:49:34.280
and they're nikolin diming you. They
should come out and fix the damn thing.

641
00:49:34.519 --> 00:49:37.679
Now, what makes you think they're
not going to come out and fix

642
00:49:37.719 --> 00:49:40.239
it because of what they did with
me on the old one. I never

643
00:49:40.280 --> 00:49:45.559
showed up the other time. Okay, they never called. Here's all I

644
00:49:45.599 --> 00:49:49.239
can say. Here's all I can
say. I promise you. You know

645
00:49:50.440 --> 00:49:53.800
we're so close it's not worth taking
action right now until they don't show up.

646
00:49:54.400 --> 00:49:58.880
If you get delayed again, I'm
going to mark this down and I'm

647
00:49:58.880 --> 00:50:02.400
taking notes. It listens. Seriously, if you got to call us back

648
00:50:02.400 --> 00:50:06.800
one way or the other, please
because I'm marking it down, and then

649
00:50:07.079 --> 00:50:10.480
we will help you take action or
we can help you, really we can.

650
00:50:10.679 --> 00:50:15.159
But but it's so close right now, Let's just see what they do.

651
00:50:15.800 --> 00:50:19.400
You've been very patient, but man, you deserve I don't know,

652
00:50:19.480 --> 00:50:22.920
you deserve better service than this.
This sucks. This sucks, all right,

653
00:50:23.599 --> 00:50:27.480
call us back. I have it
written down here. Three oh three

654
00:50:27.719 --> 00:50:30.239
seven to one three talk seven one
three eight two five five. Ken's got

655
00:50:30.239 --> 00:50:34.440
a comment on electric cars. I
said, I was going to mention something

656
00:50:34.440 --> 00:50:37.159
about EV's because it is car Day. One thing I wanted to mention Mark

657
00:50:37.639 --> 00:50:42.239
that I love EV's. But one
thing they don't tell you. It eats

658
00:50:42.280 --> 00:50:46.079
tires alive. By the way.
They make now special EV tires for EV

659
00:50:46.199 --> 00:50:52.559
vehicles, but still they're very expensive
and they eat them alive. Go ahead,

660
00:50:52.599 --> 00:50:55.519
I'm gonna go ahead. I got
thirty thousand miles on mine. We

661
00:50:55.880 --> 00:51:00.840
just replaced them on the Tesla the
first time. Thirty thousand miles. Well,

662
00:51:00.920 --> 00:51:05.199
you got more than anyone else,
because usually the first set of tires

663
00:51:05.239 --> 00:51:10.639
last twenty thousand, and then the
second then you get EV tires, but

664
00:51:10.719 --> 00:51:15.719
your model as probably I got the
exact same ones I had, just for

665
00:51:15.760 --> 00:51:19.039
that reason. I was like,
I cannot believe I got him. Now,

666
00:51:19.079 --> 00:51:22.239
I'll say this, I probably should
have replaced him, you know,

667
00:51:22.400 --> 00:51:25.840
four or five thousand miles ago.
I went below two thirty seconds. You

668
00:51:25.840 --> 00:51:30.199
know, Firestone has one that they
guarantee for fifty thousand miles on an EV

669
00:51:31.760 --> 00:51:37.599
guaranteed. Yep, and uh we're
having that done. Ken. What is

670
00:51:37.639 --> 00:51:45.000
your comment? Hey, good afternoon. I'm a listener of you, Yes,

671
00:51:45.039 --> 00:51:50.039
sir Brown, Yeah, I'm going
to pole star to you. I

672
00:51:50.119 --> 00:51:54.840
Boughty December thirty first of twenty twenty
one as a toy either cars of Corvette

673
00:51:54.840 --> 00:52:01.320
C seven Stingray and I enjoyed my
Polestar are but and I don't mind some

674
00:52:01.400 --> 00:52:07.719
of the costs the electric cars.
Uh, this this insurance is outrageous.

675
00:52:07.800 --> 00:52:13.559
I was paying five hundred dollars every
six months for my Ford Edge SUV and

676
00:52:13.599 --> 00:52:16.320
that has risen to twelve hundred and
ninety six for the line. Why why

677
00:52:16.400 --> 00:52:23.480
why would they charge more for an
EV because of the battery that the experience,

678
00:52:23.719 --> 00:52:29.320
the experience on damage has become a
real issue with the EV cars.

679
00:52:30.840 --> 00:52:35.119
If there's a wreck and the battery
gets damaged, there there they the insurance

680
00:52:35.119 --> 00:52:40.000
companies are are just they're they're they're
totally in the cars totally. So do

681
00:52:40.039 --> 00:52:43.800
you like the pole Star by the
way, Ken or Ken? Do you

682
00:52:43.880 --> 00:52:47.000
like the car? Yeah? I
like it because it's you know, it's

683
00:52:47.239 --> 00:52:52.239
in the it's in the vernacular of
a Vovo, because it was really originally

684
00:52:52.280 --> 00:52:57.280
designed the Vovo owned pole Star.
And I like the large tires. I've

685
00:52:57.320 --> 00:53:00.039
done twelve thousand dollars on it in
two and a half years. The tires

686
00:53:00.039 --> 00:53:05.599
will go thirty at least. And
I like the handling. It's a nice

687
00:53:05.599 --> 00:53:07.159
car. It doesn't look like a
Tesla, and that's another reason I liked

688
00:53:07.199 --> 00:53:10.880
it. But I rented one in
West Virginia at Christmas one year, and

689
00:53:10.960 --> 00:53:14.800
I liked it so much, And
before I left, I had made a

690
00:53:14.800 --> 00:53:17.519
contract with a dealer in Tampa,
Florida to buy one when I got back

691
00:53:17.559 --> 00:53:21.960
on December thirty first. So yeah, I like the car. Thank you,

692
00:53:22.079 --> 00:53:23.760
Ken, I appreciate that. Listen. One thing though, that really

693
00:53:23.800 --> 00:53:30.079
bothers me about EV's resale stinks.
You lose a ton of money unless you

694
00:53:30.159 --> 00:53:35.639
keep them. I can't imagine.
I can't imagine having another car. Man.

695
00:53:35.800 --> 00:53:42.079
I will say this. Tesla punished
me last week. I was texting

696
00:53:42.119 --> 00:53:49.079
on my phone while I was in
autopilot, and it took away autopilot for

697
00:53:49.119 --> 00:53:52.360
a week, and I how did
I know? How did it know?

698
00:53:52.960 --> 00:53:58.119
It's got to be that camera that's
kind of facing you know, the driver

699
00:53:58.239 --> 00:54:00.280
and the passenger in the back seat. But it knows. I mean,

700
00:54:00.360 --> 00:54:04.840
I can be like looking out the
window and stuff and it really doesn't care.

701
00:54:05.599 --> 00:54:08.719
But if you pick up your phone
and look at your phone or look

702
00:54:08.920 --> 00:54:14.039
down, the damn thing knows you're
on your phone. Oh my god,

703
00:54:15.039 --> 00:54:17.360
and you got more free. They
give you three strikes. So the third

704
00:54:17.400 --> 00:54:22.280
strike, I was out and they
pull autopilot for a week. I'm not

705
00:54:22.360 --> 00:54:24.840
kidding. They literally pull it and
there's not a damn thing you can do

706
00:54:24.920 --> 00:54:30.280
about it. Denverregen dot com is
now doing hair restoration as well as of

707
00:54:30.280 --> 00:54:35.440
course stem cell therapy, n Semaglue
Tide, the weight loss drug, for

708
00:54:35.519 --> 00:54:38.079
two fifty a month. Compare that
to twelve hundred a month for the name

709
00:54:38.119 --> 00:54:45.199
brands. That's Denverregen dot com,
Amazon, Hey, American Restoration twenty four

710
00:54:45.199 --> 00:54:46.400
to seven is the place you want
to call if you have a fire,

711
00:54:46.440 --> 00:54:51.519
a flood of broken pipe ash ashes
from a neighbor's fire, or whatever it

712
00:54:51.639 --> 00:54:54.719
is. They can take care of
it. Smoke damage, maybe you discovered

713
00:54:54.960 --> 00:55:00.639
black mold, or you have asbestos
in your home, or even a rental

714
00:55:00.679 --> 00:55:02.039
that had a meth lab. I
swear to you, whatever it is,

715
00:55:02.360 --> 00:55:07.800
American Restoration has the knowledge, know
how, the experience, and they can

716
00:55:07.840 --> 00:55:09.960
work with insurance companies and they do
the job the right way. They get

717
00:55:10.039 --> 00:55:14.760
rid of dangerous substances right away and
then help you rebuild to the extent you

718
00:55:14.800 --> 00:55:17.079
want. And I say that because
you're in control at all times. It's

719
00:55:17.079 --> 00:55:21.639
not a runaway freight train that just
builds the hell out of you and then

720
00:55:21.719 --> 00:55:24.039
expects your insurance to pay. They're
not dishonest. In fact, they're one

721
00:55:24.079 --> 00:55:29.519
of the few really good companies in
this space. American Restoration twenty four to

722
00:55:29.519 --> 00:55:36.320
seven. That's eight three three seven
am rest eight three three seven am rest.

723
00:55:42.400 --> 00:55:47.360
Hi Tom Martine, your troubleshooter at
three three seven one three talk three

724
00:55:47.360 --> 00:55:53.039
ozho three seven one three eight two
five five. I really think evs are

725
00:55:53.119 --> 00:55:59.440
great options. I do just because
of I think there's no maintenance, virtually

726
00:55:59.440 --> 00:56:02.960
no maintenance. Really, you have
tires, but not a lot of maintenance.

727
00:56:05.440 --> 00:56:08.000
Now, one thing that I almost
zero breaks, I mean the brake

728
00:56:08.079 --> 00:56:13.159
pads on. Most of these should
last got one hundred thousand ees. That's

729
00:56:13.199 --> 00:56:16.519
what they say. That's what they
say, But there's no maintenance. I

730
00:56:16.519 --> 00:56:21.159
mean, really, I can't stress
this enough. Man. I know you

731
00:56:21.239 --> 00:56:25.280
guys don't use yours, but the
autopilot is just a game changer. Man.

732
00:56:25.400 --> 00:56:31.039
It works so well. It's scary
it does. And then you know,

733
00:56:31.480 --> 00:56:34.880
I was with Bonnie. We were
in a parking lot and he did

734
00:56:34.880 --> 00:56:37.639
the summons. No, it's crazy. It pulls out of the parking space

735
00:56:37.719 --> 00:56:43.079
and comes up and gets you that
scared of me. I always wanted to

736
00:56:43.159 --> 00:56:47.599
a fuller I understand when I'm on
autopilot cruising down the road, you know,

737
00:56:47.719 --> 00:56:51.480
you have to pay attention. You
got to keep some kind of weight

738
00:56:51.559 --> 00:56:54.280
on the wheel and other stuff.
And I get that. I'm in control

739
00:56:54.320 --> 00:56:59.000
of the vehicle. So if I
did get into an accident, I can't

740
00:56:59.039 --> 00:57:02.559
blame Tesla, you know what I'm
saying. But when you use summons and

741
00:57:02.599 --> 00:57:07.719
you're not even in the damn car, what ends if it runs over someone?

742
00:57:07.480 --> 00:57:14.039
Is it still you as the driver? Well? Or if it let's

743
00:57:14.039 --> 00:57:16.960
say you were using summon, you
were summons to it to come to you

744
00:57:17.559 --> 00:57:22.239
and it freaked out and went really
fast. You're right, I don't know

745
00:57:22.519 --> 00:57:24.559
would that be would that be Tesla
or you? I'll bet you they would

746
00:57:24.599 --> 00:57:30.280
sue both. I mean, you
know, anyway, let's go to Let's

747
00:57:30.280 --> 00:57:36.119
go to Kim. Kim, what's
going on? Hello, Hi Kim.

748
00:57:36.400 --> 00:57:40.800
What's happening about my twenty nineteen that
we talked about? Ralph toomp? Oh?

749
00:57:40.880 --> 00:57:45.599
Did you call once before? Yeah? Oh, I probably talked to

750
00:57:45.639 --> 00:57:50.079
Mark. Okay, Mark, do
you remember this, the Honda pilot?

751
00:57:51.800 --> 00:57:53.920
I need a little more. Go
ahead, that's okay. I have a

752
00:57:54.000 --> 00:58:00.559
totally separate question I wanted to tell. Okay, Kevin Kevin, but he'll

753
00:58:00.599 --> 00:58:01.480
be right back. So what is
it? We'll get it, get you

754
00:58:01.480 --> 00:58:07.000
an answer. Okay. So my
dad actually used to own an auto shop,

755
00:58:07.119 --> 00:58:10.320
and so he always helped me out
with my vehicles. He's no longer

756
00:58:10.400 --> 00:58:15.639
here anymore, so I was looking
at Kevin for advice. So my twenty

757
00:58:15.719 --> 00:58:22.079
nineteen hundred pilot has two hundred and
all seventy thousand miles on it. What

758
00:58:22.119 --> 00:58:27.119
are you kidding me? You have
two hundred and seventy thousand miles? Yes,

759
00:58:28.159 --> 00:58:30.920
holy crap. Okay, those Hondas
can rack him up. Man,

760
00:58:32.320 --> 00:58:37.239
So with that being said, I
have kept up on all the maintenance.

761
00:58:37.400 --> 00:58:42.199
Every time it's needed something, I
have it written down from when I've got

762
00:58:42.199 --> 00:58:47.000
it, so everything is up to
date. I recently went in and had

763
00:58:47.519 --> 00:58:55.280
Sheridan fix an oil leak. I
think I had a water hump leak or

764
00:58:55.280 --> 00:58:59.159
something like that, and they did
the tiny belt. It wasn't due,

765
00:58:59.159 --> 00:59:00.440
but they're like, we're in here
as we'll do it now. Okay,

766
00:59:00.440 --> 00:59:04.719
cool? Well you sure it was
to do it two hundred and seventy thousand

767
00:59:04.719 --> 00:59:09.039
miles. So Sheridan Auto Tech has
been maintaining this for you since I moved

768
00:59:09.039 --> 00:59:13.760
back from Canada, since you moved
back from Canada. A Honda Pilot with

769
00:59:13.800 --> 00:59:16.199
two hundred and seventy thousand miles,
Kevin, Oh, it's possible. Sure,

770
00:59:16.440 --> 00:59:21.199
Holy crap. And you did a
timing chain what else? Or belt?

771
00:59:21.320 --> 00:59:24.760
What else is going on? So
I've got a powasteering link two that

772
00:59:24.800 --> 00:59:29.360
they said I don't need to do
right away, but it's a situation I

773
00:59:29.440 --> 00:59:31.719
need to do. Here's my long
story short, I cannot afford a car

774
00:59:31.840 --> 00:59:37.280
payment. I wanted this Honda Pilot
to last week forever. I mean,

775
00:59:37.320 --> 00:59:42.559
I know that that's not reasonable,
but as long as possible. You did

776
00:59:42.599 --> 00:59:45.079
have a guy on your show that
said he had a toyot or four runner

777
00:59:45.119 --> 00:59:50.840
that he turned over. Do you
remember that? You mean when you say

778
00:59:50.920 --> 00:59:53.840
turned over, you mean a million
miles or you mean one hundred thousand?

779
00:59:55.320 --> 01:00:00.480
No, a million? He said
he went over nine nine nights. Wow,

780
01:00:00.159 --> 01:00:06.000
Oh my god, I remember them
going pretty high. Anyway, So

781
01:00:06.039 --> 01:00:08.239
where do you stand right now?
You want to make this last? You

782
01:00:08.440 --> 01:00:13.639
had the timing done, You never
had a transmission or anything any major work?

783
01:00:13.760 --> 01:00:17.360
Right? No, I haven't had
anything major. And I've just been

784
01:00:17.440 --> 01:00:22.679
keeping up on the maintenance. So
are you. And you've you've never missed

785
01:00:22.679 --> 01:00:27.320
maintenance, right, No? Never, never? Wow. And that's the

786
01:00:27.360 --> 01:00:30.679
best thing you can do, is
the body in good shape. Oh,

787
01:00:30.679 --> 01:00:34.000
it's great, it's great. I
mean I've had people in my car like

788
01:00:34.360 --> 01:00:37.960
wow, Kevin, there's no reason
why, seriously, there's no reason why

789
01:00:38.159 --> 01:00:43.280
that could not last her. Another
one hundred thousand miles is very easily,

790
01:00:43.360 --> 01:00:45.079
I mean, And it's luck at
this point. You know, she's done

791
01:00:45.119 --> 01:00:49.039
everything right all the way up till
now, and now it's just you got

792
01:00:49.079 --> 01:00:52.960
to get a little lucky. Okay, Yeah, that's what wonder here's the

793
01:00:53.000 --> 01:01:00.280
deal. Oil oil oil changes are
so important transmission stuff. But you been

794
01:01:00.280 --> 01:01:02.000
doing it and if you keep it
with Kevin, they'll tell you what to

795
01:01:02.039 --> 01:01:06.599
do and when to do it.
Kevin, what kind of stuff do you

796
01:01:06.639 --> 01:01:09.639
have with the longest, let's say
some of your customers. If you look

797
01:01:09.679 --> 01:01:15.440
at your bank of customers thousands,
who do you know that has really high

798
01:01:15.440 --> 01:01:17.840
knowledge on their cars? What comes
to mind? Because you must note it

799
01:01:17.880 --> 01:01:21.320
when they come in and say,
wow, yeah, and fat one guy

800
01:01:21.360 --> 01:01:23.480
I think he was on the refer
list a Diesel dots truck. He had

801
01:01:23.519 --> 01:01:27.039
six seven hundred thousand miles. Now
that's a Diesel, right, I know,

802
01:01:27.159 --> 01:01:31.719
yeah, that's one. But yeah, Toyota's I mean three four hundred

803
01:01:31.719 --> 01:01:36.159
thousand. Yeah, oh wow,
some volos now, Kim. What I

804
01:01:36.199 --> 01:01:39.320
would do if iru is I would
scuirrel money away before you need to,

805
01:01:39.679 --> 01:01:44.360
because eventually you are going to either
have to do a repair or you're going

806
01:01:44.440 --> 01:01:49.679
to have to buy something. Yeah, I've make enough to do it right

807
01:01:49.719 --> 01:01:52.559
now. But yes, but yeah, but even no matter what you squirrel,

808
01:01:52.599 --> 01:01:55.920
I mean, you're you're going to
have to eventually face it. But

809
01:01:57.119 --> 01:01:59.800
you could keep this another one hundred
thousand miles. I mean, Kim,

810
01:01:59.840 --> 01:02:04.440
how many miles you put on it? Let's say in a year? Ummmm,

811
01:02:05.880 --> 01:02:10.039
thirteen twenty six. Oh well,
I don't know, I don't know,

812
01:02:10.320 --> 01:02:14.960
I don't know not much. Did
you have this from New? Did

813
01:02:14.960 --> 01:02:17.599
you? Did you have it from
you had it from New? Well,

814
01:02:17.599 --> 01:02:22.079
then it's not hard to figure out
what your average is here. You had

815
01:02:22.119 --> 01:02:24.760
none. I have a new job. I'm only like and it's I work

816
01:02:24.840 --> 01:02:30.239
for a school. So school about
So it's only ten miles or ten minutes

817
01:02:30.280 --> 01:02:34.119
away. Okay, So divided by
five I'm just going to do a rough

818
01:02:34.239 --> 01:02:39.480
estimate. So you put about fifty
thousand, about fifty three year Oh no,

819
01:02:39.519 --> 01:02:44.639
not even that. Well then I
just divided the five year old car

820
01:02:44.719 --> 01:02:50.199
by your mileage, and that's what
it came out to. Yeah, I

821
01:02:50.199 --> 01:02:55.079
took I took your two hundred and
seventy thousand miles divided by five years.

822
01:02:55.599 --> 01:03:01.000
Oh yeah, no, my my, this taste over the years as Okay,

823
01:03:02.280 --> 01:03:05.639
So let's put it this way.
If you take care of that,

824
01:03:05.840 --> 01:03:08.159
Kevin saying, another two or three
years with no problem. You know,

825
01:03:08.440 --> 01:03:12.719
at your current mileage. If you
put less mileage on, maybe four years.

826
01:03:13.239 --> 01:03:15.880
So oh, it's a lot last. It's a lot less, so

827
01:03:15.079 --> 01:03:20.280
good good. All right, stay
in touch. We thank you very much,

828
01:03:20.320 --> 01:03:22.159
and you're doing it all right.
That's what counts. You're doing it

829
01:03:22.159 --> 01:03:27.719
all right. Coming up twenty ten
Chevy Malibu as some engine questions we have

830
01:03:27.800 --> 01:03:37.199
more right after this. Hi,
Tom Martino here Kevin from Shardan Auto Tech.

831
01:03:37.280 --> 01:03:42.079
Rick, what's going on with your
twenty ten Chevy Malibu, sir,

832
01:03:43.480 --> 01:03:46.079
Good morning, Tom, Thank you
for taking my call. Long time listener,

833
01:03:46.360 --> 01:03:52.360
Thank you man. What's going on
this call is really Kevin, Kevin,

834
01:03:52.519 --> 01:03:55.880
I don't really have a problem on
n nolibus. The question I have

835
01:03:58.039 --> 01:04:02.719
is I was watching a YouTube Scottie
Kilmer on YouTube, and he was talking

836
01:04:02.719 --> 01:04:09.039
about how there's Harley or there's used
to be hardly any tolerance in between the

837
01:04:09.039 --> 01:04:12.960
pistons and the rings and the sleeves. It used to have to take a

838
01:04:13.119 --> 01:04:18.199
mallet to get the piston down in
there. But nowadays the manufacturers, uh

839
01:04:18.360 --> 01:04:20.599
he was saying that you don't need
a mallet, you can just push it

840
01:04:20.639 --> 01:04:25.880
down with your finger, piston in
there. When when they're manufacturing, I

841
01:04:25.920 --> 01:04:30.440
was wondering if that was correct.
Yeah, the tolerances are tighter, and

842
01:04:30.480 --> 01:04:33.159
you know, but yeah, I
mean it used to be tighter, you

843
01:04:33.199 --> 01:04:36.280
know, but the little higher compression
there, they're still there. They're pretty

844
01:04:36.320 --> 01:04:41.719
tight, they are. Yeah.
Now I was told that that they made

845
01:04:41.719 --> 01:04:45.079
them looser because they took the lubricant
the lead out of fuel. That's part

846
01:04:45.159 --> 01:04:48.119
of it, and then carbonization and
stuff. Well, what was the you

847
01:04:48.119 --> 01:04:53.039
having issues with it or no,
I'm not having an issue. I was

848
01:04:53.079 --> 01:04:55.519
watching a video on that. It
was like I was saying, But what

849
01:04:55.679 --> 01:05:00.400
led me to that was, Uh, the gasoline additives are putting. And

850
01:05:00.440 --> 01:05:03.920
I've heard you say numerous of times. BG products is the best on the

851
01:05:03.960 --> 01:05:10.360
planet by far. Yep. Yeah, And I was wondering, can somebody

852
01:05:10.559 --> 01:05:14.320
can that be overdone to where you
can actually do damage to an engine if

853
01:05:14.320 --> 01:05:18.519
you put too much of BG products
in your vehicle. No, no,

854
01:05:18.599 --> 01:05:21.960
because it's just a super lubrican.
So less and less friction can never be

855
01:05:23.000 --> 01:05:28.440
a bad thing. Okay, So
putting like two cans or three cans in

856
01:05:28.480 --> 01:05:31.159
a sixteen gallon tank of BG forty
four K, that's not going to do

857
01:05:31.199 --> 01:05:34.599
any damage. There's no reasons.
You're just wasting money. Yeah, there's

858
01:05:34.639 --> 01:05:41.159
no reason to Okay, war doesn't
do more? Hey, I thought you

859
01:05:41.239 --> 01:05:45.360
meant more often, that's fine,
but to do to do multiples of it?

860
01:05:46.159 --> 01:05:50.239
Yeah, there's no reason just defeating
them. Yeah, okay, that's

861
01:05:50.719 --> 01:05:54.039
that's kind of where I was going. I was like, what would happen

862
01:05:54.079 --> 01:05:59.320
with today's engines if you put more
than what was recommended on the can to

863
01:05:59.360 --> 01:06:01.320
put in there? That was a
curiosity question. Well, I mean,

864
01:06:01.360 --> 01:06:06.559
technically you don't want to dilute oil
too much. But on that topic that

865
01:06:06.599 --> 01:06:12.719
he has about additives, what is
marvel mystery oil just bowl crab? It's

866
01:06:12.760 --> 01:06:17.719
it's basically special That was my next
question. It's it's basically transmit detergent oil.

867
01:06:18.599 --> 01:06:21.159
It's a lubricant and it's a high
detergent, so it's kind of like

868
01:06:21.239 --> 01:06:26.079
that, but not as good.
And then what about STP. Remember it's

869
01:06:26.079 --> 01:06:30.000
just an oil thickener. It's like
motor honey STP. It just comes out

870
01:06:30.000 --> 01:06:32.639
in a glow. All of that
is just to try to increase lubrication.

871
01:06:33.119 --> 01:06:38.760
That was to increase viscosity so you
wouldn't burn oil. Okay, yeah,

872
01:06:38.840 --> 01:06:45.000
and then the Marvel was to increase
engine lube. And yeah, but the

873
01:06:45.039 --> 01:06:48.360
BGP does more. It does that, plus it does has a super lubricant

874
01:06:48.360 --> 01:06:53.639
additive plus detergent or something. Yep. Yeah, okay, and that's why.

875
01:06:53.719 --> 01:06:56.920
And it's good for fuel injectors and
all that. They have different products

876
01:06:56.920 --> 01:07:00.000
for different situations. Yeah, different
engines everything. Yep, thanks for calling

877
01:07:00.039 --> 01:07:06.599
man, appreciate it. You know, what do you think of American engines

878
01:07:06.920 --> 01:07:14.280
versus Japanese. Japanese haven't beat every
time. They haven't beat every time.

879
01:07:15.039 --> 01:07:18.519
What about German? The engines are
good, the other stuff's over engineered.

880
01:07:19.519 --> 01:07:24.760
So American versus German engines German?
Yeah, Americans are last in there.

881
01:07:24.880 --> 01:07:28.119
Really. Yeah. We have more
coming up on The Troubleshooter Show. Three

882
01:07:28.119 --> 01:07:39.400
oh three seven one three eight two
five five. Yeah, ripped up news.

883
01:07:39.880 --> 01:07:45.559
Don't need advice, so you don't
have come running. Just as fast

884
01:07:45.639 --> 01:07:53.239
as we can. Shooter's gonna help
coming. This is the Troubleshooter Show.

885
01:07:53.880 --> 01:08:00.320
No Tom Martino, Hi Tom Martino, Your Troubleshooter. Three oh three seven

886
01:08:00.360 --> 01:08:04.159
to one three talk three out three
seven one three eight two five five.

887
01:08:04.679 --> 01:08:08.480
Welcome to the show. I'm Tom
Martinez. We have a lot to talk

888
01:08:08.519 --> 01:08:12.599
about today. One Clear Choice Garage
Doors will come to your home and tune

889
01:08:12.639 --> 01:08:15.960
up your garage door, fix your
garage door, your opener, your door,

890
01:08:15.960 --> 01:08:18.880
any part of it. They are
a complete service company. In fact,

891
01:08:19.199 --> 01:08:24.800
factor are authorized by both garage doors
where other people aren't. Oneclearchoice Stores

892
01:08:24.840 --> 01:08:29.239
dot Com the only people to call
for anything to do with the garage door,

893
01:08:29.279 --> 01:08:31.479
including all brand new doors. One
Clear Choice Stores dot Com. In

894
01:08:31.560 --> 01:08:35.640
fact, all of their prices are
on their website, the only company that

895
01:08:35.680 --> 01:08:43.000
does that. Seven to zero three
seven zero thirty nine eighty seven one Clear

896
01:08:43.119 --> 01:08:45.319
Choice Doores dot Com. Hey,
Andrew, are you the one that's been

897
01:08:45.520 --> 01:08:49.039
emailing me? I think you are
right yea, Andrew, because I want

898
01:08:49.079 --> 01:08:53.760
to. I wanted to analyze this
with you and talk to you because I

899
01:08:53.800 --> 01:08:55.920
had a lot of questions about it, and I thought it'd be better if

900
01:08:55.920 --> 01:08:59.880
we do it on the air,
because I think a lot of people run

901
01:08:59.880 --> 01:09:06.000
in to this issue when it comes
to ensuring stuff that you move. A

902
01:09:06.039 --> 01:09:11.760
lot of people buy insurance. Some
people just don't buy it. And if

903
01:09:11.800 --> 01:09:16.920
you don't buy it, the mandatory
insurance for interstate moves, not in tra

904
01:09:17.199 --> 01:09:23.119
not inside states, but from state
to state, the only thing you get

905
01:09:23.159 --> 01:09:30.000
is sixty cents a pound and it
doesn't cover anything. But some people choose

906
01:09:30.039 --> 01:09:35.520
when they're doing local moves and interstate
moves. They choose extra insurance. And

907
01:09:35.600 --> 01:09:44.600
I've always told people the insurance you
buy is a contract. That's what's covered,

908
01:09:45.359 --> 01:09:48.520
not what they tell you, not
what they text you, not what

909
01:09:48.600 --> 01:09:54.920
they email you. Now, if
they do email you or text you and

910
01:09:55.079 --> 01:09:59.039
lie to you about the coverage that
you actually bought, that's a whole separate

911
01:09:59.039 --> 01:10:02.600
issue. That's called kind of like
fraud in the inducement. They told you

912
01:10:02.680 --> 01:10:06.920
a lot to get you to buy
something, and that's a whole different issue.

913
01:10:08.039 --> 01:10:12.439
But even after you prove that,
that is a whole separate issue than

914
01:10:12.439 --> 01:10:17.479
getting the item that was destroyed replaced. So, in your case, explain

915
01:10:18.800 --> 01:10:23.840
the insurance you bought, because what
I'm reading, I don't see a policy

916
01:10:23.920 --> 01:10:28.079
here. I just see some paperwork
you have, but I don't see a

917
01:10:28.119 --> 01:10:32.159
policy. Help me out here,
correc So everything that I have sent to

918
01:10:32.239 --> 01:10:36.880
you is every single document they ever
provided me with with. So when they

919
01:10:36.920 --> 01:10:42.079
told you that you were buying insurance, what did you let's start here,

920
01:10:42.920 --> 01:10:47.079
why what did you pay? Five
hundred bucks? I paid one hundred and

921
01:10:47.119 --> 01:10:53.680
seventy five dollars and the according to
my contract, word for words, Tom,

922
01:10:54.359 --> 01:10:58.600
I accept equal to the replacement costs
of loss or damage goods. I

923
01:10:58.640 --> 01:11:01.239
declare a total replacement val you of
the shipment to be five thousand dollars or

924
01:11:01.239 --> 01:11:04.680
a minimum of six dollars per pound
times the weight of the shipment, whichever

925
01:11:04.760 --> 01:11:09.960
is greater. I understand that total
reimbursement for loss or damage good so I'll

926
01:11:09.960 --> 01:11:13.680
not exceed this declared value of the
shipment. I understand failure to disclose any

927
01:11:13.760 --> 01:11:17.399
article valued a greater than one hundred
dollars per pound may limit the carrier's reimbursement

928
01:11:17.439 --> 01:11:26.319
liability to this maximum per article.
That was the definitions and the information provided

929
01:11:26.439 --> 01:11:31.239
to me for the additional insurance.
And that's very very clearly put. And

930
01:11:31.239 --> 01:11:35.399
that's what I read. But nowhere
in that see when and that that is

931
01:11:35.479 --> 01:11:41.000
exactly let me I'll look at it
again. Where you you declared that that

932
01:11:41.159 --> 01:11:45.800
you you summed it up fine perfectly. Anyway that thing that you signed,

933
01:11:45.239 --> 01:11:48.600
you did send that to me right
the what I did. Yes, okay,

934
01:11:48.880 --> 01:11:55.760
well I believe you so, so
anyway that nowhere in that document do

935
01:11:55.840 --> 01:12:00.800
I see And again, my purpose
is not to try to not help you.

936
01:12:00.119 --> 01:12:03.279
My purpose is not to try to
prove your wrong I'm trying to find

937
01:12:03.600 --> 01:12:10.680
stuff here to get some teeth.
But that doesn't tell me that if something

938
01:12:10.880 --> 01:12:15.560
is destroyed that's an antigue that they
simply have to replace it. It it

939
01:12:15.560 --> 01:12:21.359
It clearly doesn't say that. So
the thing that was destroyed were glass shelves

940
01:12:21.439 --> 01:12:26.800
in a cabinet, right, that
is correct? Yes? And it was

941
01:12:26.840 --> 01:12:30.760
a and you're telling me it was
a one of a kind cabinet, is

942
01:12:30.800 --> 01:12:35.279
that? Right? That is correct? So the shelves within the cabinet,

943
01:12:35.359 --> 01:12:43.760
the original ones that were destroyed,
were custom created with custom ground grooves and

944
01:12:43.840 --> 01:12:48.720
intricate design work within the glass,
which nobody can ever recreate anymore. And

945
01:12:48.960 --> 01:12:51.800
right, but you understand that.
That's so, what is it? What

946
01:12:51.800 --> 01:12:56.000
would you say that item is hold? That whole item is worth if they

947
01:12:56.039 --> 01:13:00.920
destroyed it. I know when my
mother and I'll purchase that entire cabinet.

948
01:13:01.239 --> 01:13:04.760
Well, tell me what it's worth. She paid over twelve thousand dollars for

949
01:13:04.840 --> 01:13:10.840
it, Tom And okay, but
what would you expect based on the insurance

950
01:13:10.880 --> 01:13:15.600
you just read me? What would
you expect them to pay if the entire

951
01:13:15.920 --> 01:13:21.159
unit was destroyed? Well, based
on what I read, I would expect

952
01:13:21.239 --> 01:13:25.520
five thousand dollars since that was the
maximum coverage I took out. No,

953
01:13:26.079 --> 01:13:29.920
and that's not what you read.
See, that's where we're having this disconnect

954
01:13:30.079 --> 01:13:32.840
again. I cannot find I mean, I found everything you sent me,

955
01:13:32.880 --> 01:13:36.840
but I cannot find that one thing. I understand, I understand, I

956
01:13:36.920 --> 01:13:41.560
understand. I'm trying. You sent
me three attachments, and not one of

957
01:13:41.600 --> 01:13:45.880
them is that declaration of what you
understand that I can find. I mean,

958
01:13:45.279 --> 01:13:48.399
I would That's why I'm depending on
you to read it because I can't.

959
01:13:48.640 --> 01:13:54.239
I'm looking here and it says it
says all my sons moving a mover

960
01:13:54.399 --> 01:13:57.800
is not permitted. Okay, a
mover must include you should be aware.

961
01:13:57.960 --> 01:14:01.720
But I acknowledge. I don't see
that one that you're reading. Where is

962
01:14:01.760 --> 01:14:04.760
it? Where is that thing you're
reading? Where did you get that has

963
01:14:04.840 --> 01:14:10.319
been section eleven of my Bill of
landing contract? Well, you see,

964
01:14:10.319 --> 01:14:14.479
you didn't give me anything that has
eleven sections. That's my problem. Yeah,

965
01:14:14.520 --> 01:14:15.760
hold on, hold on, hold
on, Yes you did, Yes,

966
01:14:15.800 --> 01:14:18.319
you did, hold on? Maybe
well no, hold on, I

967
01:14:18.399 --> 01:14:21.000
underst here it is here, hold
on, hold on. He would have

968
01:14:21.000 --> 01:14:25.479
to declare that that's valuable, wouldn't
he not just alone? I agree,

969
01:14:25.520 --> 01:14:29.720
to minimum. Yeah, reimbursement of
lost damage goods, right, yes,

970
01:14:29.800 --> 01:14:34.840
Okay, And it says here I
accept reimbursement equal to the replacement costs or

971
01:14:34.920 --> 01:14:42.000
loss of damaged goods. But it
says that the entire shipment will be five

972
01:14:42.039 --> 01:14:47.000
thousand dollars a minimum of six dollars
per pound times the weight of the shipment.

973
01:14:47.600 --> 01:14:53.159
But here's where it gets into that
item part, the part you read

974
01:14:53.399 --> 01:14:59.319
about they have an option to go
per pound for an individual item. I'm

975
01:14:59.359 --> 01:15:05.079
just trying to find what are they
offering you. They offered me sixty dollars,

976
01:15:05.880 --> 01:15:14.119
and that was to cover the replacement
cost of bare, basic cut shelves

977
01:15:14.119 --> 01:15:18.720
that are not anywhere near the quality
of the originals. See what would it

978
01:15:18.760 --> 01:15:21.720
cost to get the right kind of
shelves. I know you're saying you can't,

979
01:15:21.720 --> 01:15:25.640
but you got to, because there's
no way in hell they're going to

980
01:15:26.199 --> 01:15:30.079
There's nothing in here that says they
they owe you five grand for an entire

981
01:15:30.119 --> 01:15:34.560
shipment or the price per pound.
But there's nothing in here that says one

982
01:15:34.640 --> 01:15:39.960
item will be five thousand dollars.
Correct, and that that is understood.

983
01:15:40.039 --> 01:15:44.479
So to replace the original I couldn't
tell you. No company in the metro

984
01:15:44.520 --> 01:15:46.520
area could even give me an idea. What do you want? Let me

985
01:15:46.560 --> 01:15:50.600
ask you this, what do you
want? What do you want? I

986
01:15:50.640 --> 01:15:55.920
want the cost of the replacement for
the shelves as this first sentence, well,

987
01:15:55.960 --> 01:15:59.399
what is how much is the cost
of the shelves? The shelves?

988
01:15:59.439 --> 01:16:01.840
How much the two that I had
to replace came out to a total of

989
01:16:01.880 --> 01:16:08.760
five hundred and seventy two dollars in
change. See now that doesn't sound unreasonable.

990
01:16:08.800 --> 01:16:12.800
And they only offered you one hundred
dollars. Yes, that was after

991
01:16:14.279 --> 01:16:16.880
finally getting in touch with whoever at
the time. Did you ask them to

992
01:16:17.199 --> 01:16:23.399
justify? Did you ask them,
according to your contract, to justify the

993
01:16:23.479 --> 01:16:28.079
one hundred dollars? I did,
And the only response that I got was

994
01:16:28.119 --> 01:16:32.760
a boiler plate response from the claim
specialist saying this was escalated to the review

995
01:16:32.760 --> 01:16:38.279
board. This is final and full
and you have fifteen days to accept or

996
01:16:38.560 --> 01:16:44.439
that's it. No actual response,
nothing of any sort of actual interaction concerning

997
01:16:44.439 --> 01:16:49.479
this claim. Just copy and paste
boiler plate type responses every single time,

998
01:16:50.399 --> 01:16:58.439
okay, and it says failure to
disclose any article valued at greater listen to

999
01:16:58.479 --> 01:17:03.920
this than one hundred dollars per pound
limit the carrier's reimbursement for this article.

1000
01:17:04.000 --> 01:17:06.680
So, now let me explain this
to you. That's what I was looking

1001
01:17:06.720 --> 01:17:13.520
at. How much do those shelves
weigh? I would say thirty five to

1002
01:17:13.560 --> 01:17:19.159
thirty eight pounds per piece? Oh
they're that much? Really? Oh yes?

1003
01:17:20.199 --> 01:17:24.520
Are you sure that? Are you
sure? Thirty pounds per shelf?

1004
01:17:24.560 --> 01:17:29.279
Are you truly sure of that?
I can't weigh them yet until I have

1005
01:17:29.399 --> 01:17:31.159
them, but they are Oh no, no, I'm not talking I'm not

1006
01:17:31.319 --> 01:17:35.479
talking about the new ones. I'm
talking about the ones that came out of

1007
01:17:35.520 --> 01:17:39.880
there that were broken. What did
it weigh? Do you know? Oh?

1008
01:17:40.560 --> 01:17:43.920
I would say about thirty pounds,
thirty something pounds. It took at

1009
01:17:44.039 --> 01:17:46.720
least two to three people to remove
them from the year. How wide?

1010
01:17:46.920 --> 01:17:55.640
How wide is that shelving unit?
It's twelve inches deep by sixty two inches

1011
01:17:55.760 --> 01:18:00.880
long by three eighth inch thick.
Okay, okay, solid o? What

1012
01:18:00.920 --> 01:18:09.199
does this mean to you? If
it says failure to disclose any article valued

1013
01:18:09.359 --> 01:18:17.079
at greater than one hundred dollars per
pound may limit the carrier's reimbursement on that

1014
01:18:17.159 --> 01:18:21.960
item, what does that mean?
Oh? So me that it says that

1015
01:18:23.079 --> 01:18:27.800
anything greater. Well, I guess
the best way to put it is,

1016
01:18:27.800 --> 01:18:31.560
if an item, how much does
that whole unit wagh, how much does

1017
01:18:31.600 --> 01:18:36.439
that whole unit weigh with the shelves
in it, the whole unit, O'll

1018
01:18:36.560 --> 01:18:42.039
easily over one hundred buck. The
shelves were packed separately, removed from the

1019
01:18:42.119 --> 01:18:46.079
unit. And yeah, but over
see, okay, if it's one hundred

1020
01:18:46.119 --> 01:18:51.159
pounds or more, obviously it's not
more than one hundred dollars a pound.

1021
01:18:51.279 --> 01:18:57.399
So I don't think that's it says
failure to disclose an article with the greater

1022
01:18:57.560 --> 01:19:01.439
value of one hundred dollars per pound, and that you're saying you did.

1023
01:19:01.880 --> 01:19:05.560
He wouldn't have had to disclose that
because that would have been saying that that

1024
01:19:05.600 --> 01:19:11.359
thing is ten thousand dollars. I
mean, he's saying it's worth how much.

1025
01:19:11.439 --> 01:19:13.720
How much you're saying that unit's worth. Well, I said it was

1026
01:19:13.720 --> 01:19:16.479
twelve grand on the twelve gran Okay, so you're claiming it is worth You

1027
01:19:16.560 --> 01:19:20.199
are saying it's worth more than one
hundred dollars a pound. Well, that

1028
01:19:20.199 --> 01:19:27.319
that would be the entire unit for
me. These shelves for me are independent

1029
01:19:27.399 --> 01:19:30.600
of that unit. When they're passed
separately. Yeah, but that's not what

1030
01:19:30.640 --> 01:19:32.960
this says. Okay, I understand, here's what I'm getting. I'm trying

1031
01:19:33.000 --> 01:19:38.880
to find. I'm trying to find
something in your minimal wording that will get

1032
01:19:38.920 --> 01:19:42.760
you the twelve hundred dollars for that
shell. First of all, the twelve

1033
01:19:42.840 --> 01:19:45.680
hundred dollars for that shell for the
shelves are not it's not unreasonable. I

1034
01:19:45.680 --> 01:19:53.560
can't believe five hundred and seventy five
total. They're They're totally crazy not to

1035
01:19:53.640 --> 01:20:00.319
pay that. I mean, okay, there's things we can do. I

1036
01:20:00.359 --> 01:20:05.840
do want to call them because there's
no reason they or they should at least

1037
01:20:05.840 --> 01:20:12.000
show you by contract where they get
off doing this because you're not asking you're

1038
01:20:12.039 --> 01:20:15.760
even willing to settle for less.
I mean what I mean is you're not

1039
01:20:15.880 --> 01:20:19.199
asking for those original shelves. You're
not asking for thirty pound shelves. You're

1040
01:20:19.279 --> 01:20:26.680
asking for the shelves they were able
to manufacture to match, and they're only

1041
01:20:26.720 --> 01:20:30.119
five hundred and seventy five dollars.
I can't believe they're arguing over that.

1042
01:20:30.199 --> 01:20:33.000
I really can't. What's it's it's
father, What is the name of this

1043
01:20:33.119 --> 01:20:36.560
such she shouldn't he have declared the
value of that cabinet though, Okay,

1044
01:20:36.640 --> 01:20:41.079
that's where hold on. That's right, it's going to limit their liability.

1045
01:20:41.279 --> 01:20:45.119
He should have and he's saying,
well no, because when you take the

1046
01:20:45.159 --> 01:20:49.800
shelves out it was it's still by
his way though he did not declare something

1047
01:20:49.880 --> 01:20:54.920
worth He didn't. He didn't declare
there. He's right, you're right,

1048
01:20:55.279 --> 01:20:58.760
but he's only asking five hundred friking
dollars, I mean five seventy five.

1049
01:20:58.800 --> 01:21:01.000
He's not asking that much money.
And how much more would it have been?

1050
01:21:01.319 --> 01:21:03.720
I don't know, surance, you
know what I mean. You know,

1051
01:21:03.840 --> 01:21:08.640
I think you're going to have a
problem in that. You that that

1052
01:21:08.840 --> 01:21:15.359
shelving unit sixty inches or five feet
and I think it was more than one

1053
01:21:15.399 --> 01:21:19.479
hundred dollars a pound, and I
think you needed to declare it. Or

1054
01:21:19.520 --> 01:21:25.359
it says it limits liability, but
it doesn't say what it limits the liability

1055
01:21:25.399 --> 01:21:30.199
too. It's the craziest. It's
well, we don't know what it limits

1056
01:21:30.199 --> 01:21:33.680
it to. It just says it
limits it. I think we can agree

1057
01:21:33.720 --> 01:21:36.439
you should have declared that, FIR. I mean, I don't know why

1058
01:21:36.479 --> 01:21:41.439
you feel it's separate, but those
shelves. For example, if you say

1059
01:21:41.439 --> 01:21:45.760
those shelves were thirty pounds apiece,
okay, and there were three of them,

1060
01:21:45.960 --> 01:21:51.039
two two, two times thirty six, so you're saying there were seventy

1061
01:21:51.039 --> 01:21:55.399
two dollars, And what do you
think those shelves were worth? If they

1062
01:21:55.399 --> 01:21:58.800
were more than seventy two hundred dollars, you should have declared the shelves.

1063
01:21:59.239 --> 01:22:02.239
But by but I don't think they
mean you have to declare the separately the

1064
01:22:02.279 --> 01:22:08.920
shelves. I think where you're exposed
I'm just being straight with you, is

1065
01:22:09.000 --> 01:22:14.520
you did not declare that antique,
big giant, twelve thousand dollars shelf.

1066
01:22:14.560 --> 01:22:18.640
You didn't declare it, and therefore
I think they are limited to liability.

1067
01:22:19.319 --> 01:22:24.880
But I don't know what they're limited
to. Like I said, even underlimited

1068
01:22:24.960 --> 01:22:28.520
liability, to me, five hundred
seems limited. I mean, you know,

1069
01:22:29.199 --> 01:22:32.159
in other words, he's not asking
for the original. He's asking from

1070
01:22:32.159 --> 01:22:34.960
when he started out. He wanted
to fight thousand though no he didn't,

1071
01:22:35.000 --> 01:22:38.720
he said, but he said no, he said, if they destroyed the

1072
01:22:38.720 --> 01:22:41.760
whole thing, oh, he would
have expected the five grand, and that's

1073
01:22:41.800 --> 01:22:45.159
where they would have said. Sorry, Charlie, you know you never declared

1074
01:22:45.199 --> 01:22:48.720
this thing. And that's the thing. The actual wood, the furniture,

1075
01:22:48.800 --> 01:22:55.880
the unit itself made it there in
one piece, no issues. It's the

1076
01:22:55.920 --> 01:23:00.319
shelves were removed, packed up separately, and when they opened the door to

1077
01:23:00.359 --> 01:23:02.439
the drop, the shelves fell out, shattered on the driveway, and that's

1078
01:23:02.479 --> 01:23:06.760
where it's like it was not a
cohesive unit at that point. Yeah,

1079
01:23:06.800 --> 01:23:11.479
but that doesn't matter. You're splitting
hairs. See. You're saying because they

1080
01:23:11.520 --> 01:23:14.800
removed the shelf, it was no
longer one hundred dollars a pound, so

1081
01:23:14.840 --> 01:23:17.439
you didn't have to declare it.
That is never ever going to work.

1082
01:23:17.640 --> 01:23:21.760
What it says is if you don't
declare an item that's worth more than one

1083
01:23:21.800 --> 01:23:28.640
hundred dollars a pound, it's going
to be limited. You're not. You

1084
01:23:28.840 --> 01:23:31.720
can't say once they removed the shelves
it was no longer one hundred dollars a

1085
01:23:31.720 --> 01:23:36.760
pound. It's not going to work. It defies logic that as an item

1086
01:23:38.199 --> 01:23:42.960
is worth more than one hundred dollars
a pound. I mean, I can't

1087
01:23:43.079 --> 01:23:46.359
argue for you if we disagree from
the beginning. What I can argue is

1088
01:23:46.920 --> 01:23:51.640
you possibly did not declare that,
but for God's sake. You're not asking

1089
01:23:51.680 --> 01:23:56.680
for the entire thing to be replaced. You're asking for a measly five hundred

1090
01:23:56.720 --> 01:24:00.279
and seventy five bucks. I don't
understand why they're splitting hairs. I think

1091
01:24:00.319 --> 01:24:02.920
you'd actually win in small claims court, I really do. I don't think

1092
01:24:02.960 --> 01:24:09.239
the wording in this contract is enough
to get them out of it. But

1093
01:24:09.520 --> 01:24:13.680
we would try calling him first.
But the thing I wanted to talk to

1094
01:24:13.720 --> 01:24:16.079
you about, Andrew, you should
take them. They're a local company.

1095
01:24:16.359 --> 01:24:19.520
You should take them to small claims
court. I swear to God, you

1096
01:24:19.520 --> 01:24:23.520
should for the fire. I don't
see how you lose it. I don't

1097
01:24:23.560 --> 01:24:27.239
see how you lose if they say, well, we have limited liability,

1098
01:24:27.239 --> 01:24:30.359
and you're gonna say, you're right, your honor. They do have limited

1099
01:24:30.359 --> 01:24:33.520
liability. That's why I'm only asking
five seventy five. Otherwise I'd be asking

1100
01:24:33.560 --> 01:24:38.560
for way more. I mean,
where do they So? I want someone

1101
01:24:38.640 --> 01:24:41.359
to call them for you. So
hold on a second. Who should we

1102
01:24:41.359 --> 01:24:45.039
give this to? Kachina? We
can give this a deputy Bow. Okay,

1103
01:24:45.079 --> 01:24:47.239
And speaking of Bow, he's on. I got to take this break.

1104
01:24:47.239 --> 01:24:53.880
We'll come back and talk about his
follow up coming up. Okay,

1105
01:24:56.800 --> 01:25:04.039
shock Chuck, Hi, Tom,
MARTI know your troubleshooter three all three seven

1106
01:25:04.119 --> 01:25:09.479
to one three talk three all three
seven one three eight two five five.

1107
01:25:11.039 --> 01:25:15.960
All right, let's talk. Eli
has a mobile home issues working with Deputy

1108
01:25:15.760 --> 01:25:23.119
Bo and I'm not sure. Go
ahead, Eli, what's the follow up?

1109
01:25:23.159 --> 01:25:29.840
Bo? Okay? Well, I
haven't made much progress. ELI got

1110
01:25:29.880 --> 01:25:34.439
an eviction. Oh that's the one. That's the one that really sounded weird.

1111
01:25:34.720 --> 01:25:39.600
They locked him out, right,
Yeah, from a Front Range mobile

1112
01:25:39.720 --> 01:25:44.079
home park and Broomfield. It just
didn't make sense to me, man,

1113
01:25:44.199 --> 01:25:48.880
they they locked him out. And
what's really strange is I called this Front

1114
01:25:48.960 --> 01:25:55.079
Range twice during the show yesterday and
called again today and he told me I

1115
01:25:55.119 --> 01:25:58.279
needed to talk to their attorney.
Yeah, that's just a put off.

1116
01:25:58.279 --> 01:26:00.560
They probably don't even have one.
Let's call the attorney. Do they have

1117
01:26:00.600 --> 01:26:06.239
one? Tom? I left four
messages. I see, that's just Benjamin

1118
01:26:06.359 --> 01:26:12.359
Goldberg. But what I don't like
about it is I she sent me some

1119
01:26:12.439 --> 01:26:17.319
papers at court papers yesterday. She
did send me a complaint with forcible entry

1120
01:26:17.439 --> 01:26:25.119
detainer paper for the eviction, but
there's no court signature or seal on it.

1121
01:26:25.600 --> 01:26:30.840
But Eli, now here's what happened. Eliot bought a mobile home five

1122
01:26:30.119 --> 01:26:35.319
years ago, paid it off fifty
five grand, and then the mobile home

1123
01:26:35.359 --> 01:26:41.399
park took it because they said her
lot was messy, and they refused to

1124
01:26:41.439 --> 01:26:45.279
take payments on the lot for May
and June, and then they locked her

1125
01:26:45.319 --> 01:26:49.399
out. She was making she was
trying to make the payments and they stop

1126
01:26:49.520 --> 01:26:55.159
accepting payments. So they went to
What I like about it, is,

1127
01:26:55.319 --> 01:27:00.039
Eli stated, and I like to
re asked Eli again that the Front Range

1128
01:27:00.279 --> 01:27:04.760
Mobile Home Park or this attorney,
Benjamin Goldberg didn't show up for court.

1129
01:27:05.399 --> 01:27:12.479
Is that true, Eli? Yes, it is. Nobody showed up except

1130
01:27:13.279 --> 01:27:16.000
you know my family and I,
which is were family? And how did

1131
01:27:16.039 --> 01:27:20.880
they get a judgment against you?
I have no idea. All I know

1132
01:27:21.079 --> 01:27:25.840
is that we were evicted and once
we wait, wait wait, were you

1133
01:27:25.920 --> 01:27:30.960
able to talk? Were you able
to talk to the judge? We had

1134
01:27:30.000 --> 01:27:36.399
to write a letter saying why why
we thought it was unfair, and we

1135
01:27:36.479 --> 01:27:42.199
wrote it. But when I had
called the lawyer, their lawyer plenty of

1136
01:27:42.239 --> 01:27:47.600
times, for got a response onto
you know what's gonna happen because we were

1137
01:27:47.600 --> 01:27:51.439
doing remodeling at the time, so
of course the yard is going to be

1138
01:27:51.520 --> 01:27:56.479
messy because you know, we were
doing the replacement of windows and the roof

1139
01:27:56.560 --> 01:28:01.880
as well. But did you once
you got the notice they wanted you to

1140
01:28:01.920 --> 01:28:08.399
clean up the place? Did you
clean up the place? Absolutely? Do

1141
01:28:08.479 --> 01:28:15.000
you have pictures to that effect?
I do. My daughter has them actually

1142
01:28:15.039 --> 01:28:17.760
on her phone. What was the
official reason for the eviction? What was

1143
01:28:17.800 --> 01:28:24.359
the official reason that you got that
was the official reason that because our yard

1144
01:28:24.560 --> 01:28:30.520
was messy? Do you have an
actual eviction notice that says that, yes,

1145
01:28:30.600 --> 01:28:33.960
I do. And doesn't it say
you have so many days to clean

1146
01:28:34.000 --> 01:28:39.720
it up? Absolutely? Yes it
does. And did you clean it up

1147
01:28:39.720 --> 01:28:45.760
in that number of what we that
same day? And they went to court

1148
01:28:45.960 --> 01:28:53.119
and took your trailer? Yep.
And there's no documentation of a court signature

1149
01:28:53.279 --> 01:28:59.239
and the front Range mobile home park
in the attorney apparently didn't even show up

1150
01:28:59.239 --> 01:29:02.039
for court. Don't know how they
have they have something's wrong here. What

1151
01:29:02.079 --> 01:29:06.479
court was it, Broomfield? Did
you call the court? You know?

1152
01:29:06.560 --> 01:29:09.640
Tom? I did not. I
was trying to get a hall of the

1153
01:29:09.720 --> 01:29:13.439
court. Do you have a case
number, Elie? Yes, I do.

1154
01:29:14.359 --> 01:29:16.720
Bo. Let's check with the court
and tell them that we have some

1155
01:29:16.760 --> 01:29:20.920
serious questions about this but get the
case number and then she should be able

1156
01:29:20.960 --> 01:29:27.600
to get documents. I mean,
there's a case number. This is I

1157
01:29:27.640 --> 01:29:30.920
will get that case number off.
This is public record. This is public

1158
01:29:31.000 --> 01:29:34.800
record, man. We got to
figure out what's going on. It sounds

1159
01:29:34.800 --> 01:29:39.880
fishy to you, right, bo. I don't like it because right now

1160
01:29:39.960 --> 01:29:44.039
they locked her out of her mobile
home. It's worth seventy thousand dollars.

1161
01:29:44.039 --> 01:29:47.239
She can't get into it, and
now here's they are disassembling the mobile home.

1162
01:29:47.439 --> 01:29:51.039
So I told Eli she should get
a hold of a real estate attorney

1163
01:29:51.039 --> 01:29:56.520
that's familiar with this mobile home line, get an emergency That's yeah, Well

1164
01:29:56.560 --> 01:29:59.159
that's easier said than done. What
we have to do first of all is

1165
01:29:59.159 --> 01:30:02.159
find a Damnaturn who knows what they're
doing with mobile home law. I don't

1166
01:30:02.159 --> 01:30:06.039
know. We got to figure that
one out first, So maybe we should

1167
01:30:06.079 --> 01:30:09.800
help her. I mean, I
don't know where you call to find that

1168
01:30:09.880 --> 01:30:14.000
out. You know, our real
estate attorney doesn't know anything about mobile home

1169
01:30:14.079 --> 01:30:16.560
law. Well, what I'll do
this afternoon, I will call the Broomfield

1170
01:30:16.600 --> 01:30:21.239
Court and get the case number and
find out how could they issue in order

1171
01:30:21.279 --> 01:30:27.760
to vacate when the and also and
also listen. When she got her notice,

1172
01:30:28.159 --> 01:30:32.119
she said they cleaned up the property
that day. Why didn't anyone hear

1173
01:30:32.199 --> 01:30:35.039
that? I mean, she cured
it. In other words, with a

1174
01:30:35.079 --> 01:30:40.039
mobile home, you got to be
given a right to cure. It's just

1175
01:30:40.119 --> 01:30:45.760
not once you're evicted, you're evicted
now, Eli, did they ever ask

1176
01:30:45.880 --> 01:30:50.119
for the May and June payment?
And no, we did try to make

1177
01:30:50.159 --> 01:30:57.680
it, but in the portal you're
automatically locked out, so if they don't

1178
01:30:57.800 --> 01:31:00.760
unlock it, you can't make the
payment. And my daughter went in to

1179
01:31:00.880 --> 01:31:04.479
the office and wanted to pay them, and they said no, that they

1180
01:31:04.520 --> 01:31:09.239
weren't going to accept it. And
my daughter said, everything is clean,

1181
01:31:09.439 --> 01:31:13.319
so why aren't you accepting that.
The thing is is they did not accept

1182
01:31:13.359 --> 01:31:18.079
it. I think I smell a
rat here, I really do. If

1183
01:31:18.079 --> 01:31:21.720
these people are saying, look,
we were doing some home improvements. As

1184
01:31:21.720 --> 01:31:26.880
soon as we got the notice,
we cleaned everything up. They took us

1185
01:31:26.920 --> 01:31:30.439
to court anyway, they didn't even
show up and we got evicted. This

1186
01:31:30.560 --> 01:31:34.079
sounds like a kangaroo court. What
county was this court? Did you say

1187
01:31:35.800 --> 01:31:40.760
yes and the attorney just you would
think the attorney would call me back.

1188
01:31:40.800 --> 01:31:44.159
I left them a message to him
to come on the air to explain this

1189
01:31:44.279 --> 01:31:48.000
situation. It's Benjamin Goldberg, attorney
number five five zero eight three. He

1190
01:31:48.079 --> 01:31:53.640
needs the call. It's Benjamin Goldberg. His name is Benjamin M. Goldberg

1191
01:31:53.840 --> 01:32:00.399
at the burs' office four five three
five East Colefax Avenue, Benjamin Goldberg,

1192
01:32:00.840 --> 01:32:09.439
and it's called the Bove Law Firm
b o Ve bo Ve Law Offices.

1193
01:32:09.479 --> 01:32:12.680
But I don't understand. There's something
You're right, there's something fishy here because

1194
01:32:12.680 --> 01:32:16.159
the lawyer just will not communicate with
me, and the mobile home park said

1195
01:32:16.199 --> 01:32:19.720
that he would talk, he would
be willing to talk to me. I

1196
01:32:19.760 --> 01:32:23.359
don't think they showed up the court. I don't know how they got this

1197
01:32:23.479 --> 01:32:26.479
eviction a nation. Well, that's
why we need the court records and we

1198
01:32:26.560 --> 01:32:30.039
need to read that. We literally
need to read the transcript. Okay,

1199
01:32:30.439 --> 01:32:34.079
so that's our next step, all
right, I'll do that, Okay,

1200
01:32:34.159 --> 01:32:40.359
Yeah, Okay. Frustrating, Yeah, I want to get court records.

1201
01:32:40.720 --> 01:32:43.840
That's what I want. That's our
next step. Eli. I don't know

1202
01:32:43.880 --> 01:32:45.720
what's going on, but it doesn't
sound right to me. Three oh three

1203
01:32:45.880 --> 01:32:50.920
seven one three talks seven one three
eight two five five pro Bid Energy another

1204
01:32:51.199 --> 01:33:00.000
dependable solar company for financing, for
installation, for service probid energy dot com

1205
01:33:00.119 --> 01:33:12.560
solar company you can trust. I'm
trying to find attorneys that handle mobile home

1206
01:33:12.680 --> 01:33:16.119
issues for mobile home rights. I
can't find any. I'm telling you,

1207
01:33:16.159 --> 01:33:20.079
I'm looking all over on the internet
here for the Denver or Colorado area.

1208
01:33:20.119 --> 01:33:25.479
Won if from the manufacturer's reps or
somebody would know an attorney, I don't

1209
01:33:25.880 --> 01:33:29.159
know, I think. And now
here's why. I think people who sell

1210
01:33:29.199 --> 01:33:34.479
mobile homes are more interested in bellying
up and paling up to the owners of

1211
01:33:34.520 --> 01:33:39.399
the mobile home parks. Really they
are, because that's the only way they

1212
01:33:39.479 --> 01:33:42.039
can sell one, is that they
have a place to place it. And

1213
01:33:42.039 --> 01:33:45.399
that's why you see a lot of
these evictions, because they want to get

1214
01:33:45.439 --> 01:33:48.720
the new ones in there so they
start getting rid of the older ones.

1215
01:33:49.960 --> 01:33:54.359
Darryl, Welcome to the show.
What's going on, Darryl? Hey,

1216
01:33:54.399 --> 01:34:03.439
Tom got a twenty twenty land Rover
Discovery that we ordered new in January of

1217
01:34:03.479 --> 01:34:12.279
twenty twenty from Flat Irons And what
model is it? Discovery? Discovery?

1218
01:34:12.560 --> 01:34:16.159
Yeah, Discovery Okay, And so
anyway, make a long story short,

1219
01:34:16.800 --> 01:34:23.159
Flat Irons has kind of went downhill. So now we have to go down

1220
01:34:23.239 --> 01:34:28.880
south when we want to get service
done. Why how many dealerships are there?

1221
01:34:29.720 --> 01:34:32.399
There's only three in Colorado and you
say they went downhill? What do

1222
01:34:32.439 --> 01:34:39.359
you mean, well, they know
I'm just talking about flat irons the dealership

1223
01:34:39.399 --> 01:34:44.039
itself. Do they still handle them? Rover? You just don't like them?

1224
01:34:45.359 --> 01:34:46.359
Yeah, I mean you can't get
in there for service, you know.

1225
01:34:46.399 --> 01:34:49.000
You call them and they're like,
well it'll be six weeks. Yeah,

1226
01:34:49.039 --> 01:34:53.279
that's because there's only four. There's
only three of them in Colorado,

1227
01:34:53.399 --> 01:34:57.880
right, yeah, exactly. So
you know what, Also, it's a

1228
01:34:57.920 --> 01:35:01.920
bad car. I mean, I'm
I'm surprised you bought one. I know

1229
01:35:02.000 --> 01:35:06.000
that twenty seven thousand miles on it
and we haven't had any issues with it.

1230
01:35:06.079 --> 01:35:11.760
That's wonderful. It's a service really, So you've never had a problem

1231
01:35:11.760 --> 01:35:15.359
with it, that's wonderful. No
warranty issues, Nope, nope. How

1232
01:35:15.399 --> 01:35:24.159
long is it warrantined? It'll run
out in October? In October and so,

1233
01:35:24.840 --> 01:35:30.079
yeah, so I would like to
get rid of it before the warranty

1234
01:35:30.159 --> 01:35:35.800
runs out. How many miles on
it? Did you say? Twenty seven

1235
01:35:36.359 --> 01:35:41.319
yeah, yeah, in twenty seven
thousand. Yeah, it's a beautiful car.

1236
01:35:41.479 --> 01:35:46.439
Beautiful car. Yeah, they're they're
pretty cars. And so you know

1237
01:35:46.560 --> 01:35:49.840
the dealership down south. You know, I said they would buy it,

1238
01:35:49.960 --> 01:35:54.239
but I mean, you know,
dealership isn't going to be isn't going to

1239
01:35:54.279 --> 01:35:57.279
be. I'm not going to get
the best value out of it at a

1240
01:35:57.319 --> 01:36:00.640
dealership. Well, what do you
think the value is? What do you

1241
01:36:00.640 --> 01:36:05.520
think the value is? They offered
forty thousand? Okay, let me just

1242
01:36:05.520 --> 01:36:11.199
say something. Okay, if they
offered forty thousand, you should not just

1243
01:36:11.279 --> 01:36:14.840
drive there. You should speed there
as quickly as you can. There is

1244
01:36:14.960 --> 01:36:18.079
no way in hell that a twenty
twenty land Rover Discovery is worth forty thousand.

1245
01:36:18.119 --> 01:36:24.840
There's no no way anywhere in the
world that it is worth that much

1246
01:36:24.880 --> 01:36:30.800
money. Why, it's just not
I'm looking them up, I mean you

1247
01:36:30.840 --> 01:36:33.479
know, I mean, I get
it. It's a twenty twenty land Rover

1248
01:36:33.640 --> 01:36:40.479
Discovery with twelve thousand miles. The
average retail is around twenty thousand dollars.

1249
01:36:40.560 --> 01:36:43.840
I don't even know where you're getting
forty there much. Well, I'm looking,

1250
01:36:44.000 --> 01:36:45.720
I'm looking, look, look,
I'm only I don't know. I

1251
01:36:46.239 --> 01:36:50.600
don't have this built into information,
Kevin. I'm looking it up. Am

1252
01:36:50.640 --> 01:36:54.640
I wrong? I mean, maybe
I am. Maybe I'm wrong. It's

1253
01:36:54.680 --> 01:36:59.920
the Discovery. Is it the Discovery
Sport or the regular Discovery? No,

1254
01:37:00.039 --> 01:37:05.279
it's the Discovery eight. It's the
highest one. Okay, okay, okay,

1255
01:37:05.359 --> 01:37:10.119
let's see all right, hold on, I really do want to see

1256
01:37:10.119 --> 01:37:13.680
this man. Okay? And and
what year you said? It's a it's

1257
01:37:13.680 --> 01:37:16.520
a what a twenty twenty? Yep? Okay? What are you finding Kevin

1258
01:37:16.600 --> 01:37:20.239
because icewear? Yeah, I'm seeing
him anywhere between thirty and forty two.

1259
01:37:20.399 --> 01:37:24.039
You are seeing that much? Gay
me, I'm looking at the wrong model

1260
01:37:24.039 --> 01:37:27.159
then, because I'm looking at twenty
to twenty forty. It's not a bad

1261
01:37:27.199 --> 01:37:29.560
price, I mean, what was
it new? No, it's a great

1262
01:37:29.720 --> 01:37:31.600
it's a great price. What do
you owe on it? I hope you

1263
01:37:31.640 --> 01:37:35.399
don't owe anything? You Oh good, no, nothing, take cash from

1264
01:37:35.399 --> 01:37:40.640
your body. Gave seventy two thousand
when we ordered it. Oh my god,

1265
01:37:40.720 --> 01:37:43.560
man, but it was specked out. It's a beautiful car. It's

1266
01:37:43.640 --> 01:37:46.399
you know, it's blue. You
don't you don't see any of that color.

1267
01:37:46.560 --> 01:37:49.840
It's blue on the outside. And
it's got the No, I don't

1268
01:37:49.880 --> 01:37:54.119
doubt it's really pretty and you've not
had any trouble, pretty car, but

1269
01:37:54.319 --> 01:37:58.000
you know it's it's just that I
don't know. Why are you saying,

1270
01:37:58.680 --> 01:38:00.359
well, I'm just what the issues
with them? What are they okay with

1271
01:38:00.439 --> 01:38:02.600
them? Okay, I will tell
you this, Okay, I don't want

1272
01:38:02.640 --> 01:38:08.039
to insult you in your car.
I will tell you that every survey there

1273
01:38:08.159 --> 01:38:13.880
is about new SUVs, the lowest
ranking ever are land Rovers. It's the

1274
01:38:13.920 --> 01:38:18.000
worst company and the worst vehicle in
the world for dollar value and for maintenance.

1275
01:38:18.439 --> 01:38:23.119
They they survey mechanics. You go
and you can go and google it

1276
01:38:24.279 --> 01:38:29.439
all over the country. Mechanics say
they're the worst. I don't know,

1277
01:38:29.520 --> 01:38:31.640
Kevin, why do they say that. I've looked up. We've looked up

1278
01:38:32.000 --> 01:38:38.239
survey after survey after survey, customer
satisfaction, everything you can find. There's

1279
01:38:38.319 --> 01:38:43.079
just way too much proprietary components on
the car. So you have to keep

1280
01:38:43.119 --> 01:38:45.720
going to land Rover in the service. But why do they have such a

1281
01:38:45.760 --> 01:38:49.239
high frequency of repairs. This guy
hasn't had any trouble, Well, yeah,

1282
01:38:49.239 --> 01:38:53.680
but he only has twenty seven thousand, So the chances are this car's

1283
01:38:53.760 --> 01:38:56.920
not going to have any issues for
the next couple of years either. It's

1284
01:38:56.960 --> 01:38:59.960
when you start getting into the five
year, eighty ninety thousand mile cars,

1285
01:39:00.279 --> 01:39:04.439
then they start falling apart. So
I'm looking at fifty thousand miles or less.

1286
01:39:04.439 --> 01:39:09.359
Here Look here, I get a
twenty twenty HSC thirty one thousand for

1287
01:39:09.439 --> 01:39:13.880
thirty six nine at Carvata. Yeah, okay, yeah, so you're gonna

1288
01:39:14.279 --> 01:39:17.000
so if they are gonna pay forty, you should do that as soon as

1289
01:39:17.039 --> 01:39:25.640
possible. Hi, Tom Martino here
three oh three seven one three talk three

1290
01:39:25.720 --> 01:39:29.600
oh three seven one three eight two
five five. Okay, So we're gonna

1291
01:39:29.640 --> 01:39:30.880
be taking a break soon and then
have another hour to go. I want

1292
01:39:30.880 --> 01:39:34.199
your calls on cars, problems,
questions, complaints, but it is car

1293
01:39:34.319 --> 01:39:38.520
Dave. Kevin's with us. You
can call us right now at three oh

1294
01:39:38.640 --> 01:39:43.880
three Martino three oh three six two
seven eight four sixty six, or you

1295
01:39:43.920 --> 01:39:46.920
can call three oh three seven to
one three talk seven one three eight two

1296
01:39:46.960 --> 01:39:53.239
five five. So, Kevin,
here's a text to my Google voice,

1297
01:39:53.520 --> 01:39:57.279
my Google number seven four seven nine
nine nine fifty two eighty. They say,

1298
01:39:57.319 --> 01:40:01.439
Tom, what brand battery does Kevin
recommend for a Toyota Highlander with a

1299
01:40:01.479 --> 01:40:06.319
two hundred thousand miles What do you
think we slid service to NAPA batteries.

1300
01:40:06.359 --> 01:40:10.840
They got a three year place.
They're really good batteries, really good NAPA

1301
01:40:10.880 --> 01:40:14.239
batteries. And there's a triple A
brand that you get extra service with.

1302
01:40:14.600 --> 01:40:18.159
Okay, So Tom, I hope
you heard that NAPA. I'm Tom Martino.

1303
01:40:18.279 --> 01:40:34.159
Another hour to go, Yeah,
ripped up news. You need advice

1304
01:40:34.239 --> 01:40:42.920
so you don't have come running Just
as fast as we can. Shooter's gonna

1305
01:40:43.000 --> 01:40:48.600
help come man, This is the
Troubleshooter Show. No, Tom Martino,

1306
01:40:50.199 --> 01:40:54.319
Hi, Tom Martino here, Welcome
to the show. We are here to

1307
01:40:54.359 --> 01:40:59.359
help you solve problems, to answer
questions and take complaints. And I had

1308
01:40:59.399 --> 01:41:02.800
a question on Quora. People ask
me questions through all kinds of forums next

1309
01:41:02.800 --> 01:41:09.960
door, Cora, Facebook, Instagram, LinkedIn here on the show three oh

1310
01:41:10.039 --> 01:41:14.319
three Martino three oh three six two
seven, eight four sixty six or three

1311
01:41:14.319 --> 01:41:16.000
oh three seven to one to three
talk anyway. This comes from Quorra.

1312
01:41:16.600 --> 01:41:20.800
And what are the reasons for not
buying older cars even though they are cheaper

1313
01:41:20.800 --> 01:41:26.199
to maintain the newer ones? And
that is not true, not if you

1314
01:41:26.279 --> 01:41:29.840
have high mileage cars. It used
to be you could buy a good what

1315
01:41:29.880 --> 01:41:32.760
they call the Cherry. You could
buy a nice used car with moderate miles

1316
01:41:33.600 --> 01:41:36.840
most of the time. Now people
are using cars a lot more, and

1317
01:41:38.039 --> 01:41:42.159
you can't find cars with forty and
fifty thousand, thirty thousand out there.

1318
01:41:42.439 --> 01:41:46.199
They're mostly over one hundred thousand.
What happens is you're gonna have major repairs

1319
01:41:46.239 --> 01:41:50.800
and maintenance. And actually, if
you take the outlay of money on both

1320
01:41:50.840 --> 01:41:56.039
cars new or one with one hundred
thousand or more, you're gonna spend less

1321
01:41:56.039 --> 01:41:59.439
money on a new car period.
You're gonna spend less money. If you

1322
01:41:59.520 --> 01:42:01.880
do the math, if you buy
a moderately priced new car with a ten

1323
01:42:01.960 --> 01:42:06.119
year warranty, you're miles ahead.
That's just the way it is. It's

1324
01:42:06.199 --> 01:42:10.720
unfortunate, but it's true. Ruby, what's going on with you? Ruby?

1325
01:42:11.600 --> 01:42:15.720
Oh? Hi, tom My Son
at twenty seven years old, Honda

1326
01:42:16.880 --> 01:42:21.359
offered to come pick him up,
picked him up, got him in a

1327
01:42:21.399 --> 01:42:25.920
fancy car. He brought it home. He's had it for a week now

1328
01:42:25.960 --> 01:42:31.000
they want it back. There's a
whole bunch in between. Did he buy

1329
01:42:31.039 --> 01:42:35.279
the car or there is? Yeah, Well, he signed all the papers

1330
01:42:35.520 --> 01:42:39.439
and he's been showing me the contract. It looks like he bought the car.

1331
01:42:39.479 --> 01:42:42.800
He paid the five thousand dollars down. He's had it for a week,

1332
01:42:43.039 --> 01:42:45.119
and now they're telling him his contract's
no good and to come back.

1333
01:42:45.520 --> 01:42:50.279
Now, why is this contract no
good? They won't tell him. They

1334
01:42:50.319 --> 01:42:56.640
just wait. Is this a brand
new Honda? No, this is twoenty

1335
01:42:56.800 --> 01:43:02.279
nineteen, all right. So and
if he bought it, what are they

1336
01:43:02.319 --> 01:43:05.000
saying? They have to tell him
he doesn't have to take it back.

1337
01:43:05.039 --> 01:43:08.479
I mean, I don't know what
they're talking about. Did he lie on

1338
01:43:08.520 --> 01:43:11.960
the application? Is he financing through
the dealer? Tell me a little more

1339
01:43:11.960 --> 01:43:15.760
about it. Yeah, so it
looks like he's financing through Honda. Everything

1340
01:43:15.800 --> 01:43:20.399
looks Honda. He got on for
sixteen something percent interest, which is crazy,

1341
01:43:20.439 --> 01:43:24.239
but he signed it. He paid
the five thousand dollars, He got

1342
01:43:24.279 --> 01:43:28.640
the extended warranty, and they said, say, he did everything wrong as

1343
01:43:28.680 --> 01:43:30.520
far as extended warrant and all that
he might. So how much did he

1344
01:43:30.600 --> 01:43:35.840
put down? He put five thousand
bucks down? Okay, so he put

1345
01:43:35.920 --> 01:43:41.439
five thousand down and now they want
to undo the deal. Are they going

1346
01:43:41.479 --> 01:43:45.520
to give his money back? They
told him that they threatened because he was

1347
01:43:45.560 --> 01:43:47.920
got mad about it and said,
I just want to return the car,

1348
01:43:47.960 --> 01:43:51.640
and they threatened him that they're going
to keep his money and charge him,

1349
01:43:53.439 --> 01:43:56.760
you know, mileage and all that
stuff. And I'm like, let him

1350
01:43:56.800 --> 01:44:00.600
charge Okay, listen, Ruby,
Ruby. I don't know what happened,

1351
01:44:00.119 --> 01:44:06.520
but it sounds like what's I call
the old, the old tripping a car

1352
01:44:06.760 --> 01:44:11.439
or rolling a car. What I
mean is this, they made a lot

1353
01:44:11.479 --> 01:44:15.239
of promises to your son on down
payment, monthly payment, interest rate and

1354
01:44:15.279 --> 01:44:18.079
all that, and they can't find
a bank to take it. Now,

1355
01:44:18.119 --> 01:44:21.720
many dealers, what they do is
they try to trick you to take it

1356
01:44:21.800 --> 01:44:25.640
back and sign a new contract.
Is that what they said he needed to

1357
01:44:25.680 --> 01:44:28.960
do, That's what they're doing.
Yeah, but it's like twenty five percent

1358
01:44:29.000 --> 01:44:32.119
and he doesn't get the warranty that
the price is the same. Okay,

1359
01:44:32.960 --> 01:44:35.760
well, okay, they're trying to
screw the guy. But if he has

1360
01:44:35.800 --> 01:44:40.199
a contract, he has a contract. If he doesn't have a contract,

1361
01:44:40.439 --> 01:44:44.399
he doesn't have a contract. I
don't know how final that contract is.

1362
01:44:44.800 --> 01:44:47.680
I don't know without seeing it.
See these deal what's the name of the

1363
01:44:47.720 --> 01:44:55.119
dealer? Fowler KNDA, Longmont.
Okay, Now, if it's in Longmont

1364
01:44:55.239 --> 01:44:58.720
or Greeley, most likely it's a
ripoff. I don't even know Fowler,

1365
01:44:58.920 --> 01:45:02.479
but just because they're a they're ninety
eight percent of all bad dealers are in

1366
01:45:02.560 --> 01:45:05.479
Weld County or Boulder County. Okay, that's just the way it is.

1367
01:45:05.760 --> 01:45:11.239
Now, here's what I want to
say. You need someone to look at

1368
01:45:11.279 --> 01:45:14.439
that contract. You can send us
the contract. But here's the deal.

1369
01:45:14.920 --> 01:45:21.920
Okay, he sometimes they sign a
contract, but they have him sign everything,

1370
01:45:21.960 --> 01:45:26.640
but they don't sign it, and
they think they're being clever. And

1371
01:45:26.720 --> 01:45:30.359
what they say is, oh,
we never approve that contract, and it

1372
01:45:30.479 --> 01:45:40.000
says here clearly that it's only binding
upon approval. Now you can make the

1373
01:45:40.199 --> 01:45:45.720
argument that they handed him the keys
and delivered the car and that in essence

1374
01:45:45.880 --> 01:45:49.600
was approval. I mean, what
I'm saying is they're going to they're pulling

1375
01:45:49.600 --> 01:45:55.720
a fast one, and they can't
have it both ways. They I think

1376
01:45:55.760 --> 01:45:59.239
he should just get his money back. Now. Can they charge him for

1377
01:45:59.359 --> 01:46:03.760
mileage only a certain number of days
after they try to get financing. There's

1378
01:46:03.800 --> 01:46:06.760
only a certain number of days they
can do this. But what I want

1379
01:46:06.760 --> 01:46:10.760
to know is this, who is
he dealing with up there? We need

1380
01:46:10.800 --> 01:46:13.640
someone to call up there and get
to the bottom of this. But you

1381
01:46:13.720 --> 01:46:17.880
need to send us the contract.
This sounds like this sounds like a complete

1382
01:46:17.920 --> 01:46:24.840
screwjob. So here's what happens.
Sometimes, Ruby listen carefully. Sometimes they

1383
01:46:24.880 --> 01:46:30.239
fill out the paperwork and give you
the illusion that everything's cool. He gets

1384
01:46:30.279 --> 01:46:33.640
the payment he wants, he gets
everything he wants, and then they call

1385
01:46:33.720 --> 01:46:38.199
them back and say, oh,
we can't do it, we need a

1386
01:46:38.239 --> 01:46:43.239
new contract. Now. They are
not allowed to do that. Okay,

1387
01:46:43.359 --> 01:46:46.600
they do it. They trick people
into doing it, but they're not allowed

1388
01:46:46.640 --> 01:46:51.119
to do it when people, I
tell people, dealers have a sneaky way

1389
01:46:51.119 --> 01:46:56.640
of telling you that you were not
approved. You have to bring the paperwork

1390
01:46:56.720 --> 01:47:00.159
back. They show you acknowledgments that
you made. It said you know that

1391
01:47:00.239 --> 01:47:05.520
this isn't final until approval. And
again what I say is it is approved

1392
01:47:06.000 --> 01:47:10.479
if they gave you the keys and
let you take the car. They're going

1393
01:47:10.520 --> 01:47:15.279
to try to make the arguments.
Yeah, they're going to try to make

1394
01:47:15.319 --> 01:47:18.079
the argument that they couldn't get him
approved and he has to sign a new

1395
01:47:18.079 --> 01:47:24.199
deal. And he wants to tell
them give me every penny back I want

1396
01:47:24.199 --> 01:47:28.039
to walk, and that's the only
circumstance he should do. But before he

1397
01:47:28.119 --> 01:47:30.760
goes up there. Since he doesn't
know what the hell he's doing, we

1398
01:47:30.840 --> 01:47:34.880
need to call ahead. They're trying
to screw him, Okay, but send

1399
01:47:34.960 --> 01:47:40.520
us the contract as soon as possible, and I wouldn't do anything until we

1400
01:47:40.640 --> 01:47:43.439
look at it, or somebody looks
at it. This guy, I'm telling

1401
01:47:43.479 --> 01:47:46.520
you. And when he said forget
it, I just want my money back,

1402
01:47:46.560 --> 01:47:53.680
they said no. It sounds like
they threatened him. Okay, what

1403
01:47:53.720 --> 01:47:56.000
do you mean threatening him, like
how I'm going to beat you up?

1404
01:47:56.079 --> 01:48:00.840
Or what what do you mean threatned
like they're going to charge him and they're

1405
01:48:00.840 --> 01:48:03.760
going to make it really hard for
him. Okay, but they want him

1406
01:48:03.760 --> 01:48:09.399
to sign a new contract. Yes, they can't make him do that.

1407
01:48:10.039 --> 01:48:12.680
What's the name of the dealer he's
dealing. What's the name of the person

1408
01:48:12.720 --> 01:48:15.000
at Fowler? I don't. I
have to find that out for you,

1409
01:48:15.039 --> 01:48:18.359
and please find We'll call him right
now if we can, before the end

1410
01:48:18.359 --> 01:48:21.479
of the show. These guys are
scumbags. Don't let him get away with

1411
01:48:21.520 --> 01:48:25.840
it. Okay, I've got David
Collins. Do you want me to add

1412
01:48:25.880 --> 01:48:28.640
him to the phone call? Yeah, go ahead, Jill know the name,

1413
01:48:28.800 --> 01:48:34.600
Okay, Okay, hold on,
get that Channon. We got to

1414
01:48:34.600 --> 01:48:44.680
take a break. We got more
coming up. Hi, Tom Martine here

1415
01:48:44.760 --> 01:48:50.079
three zero three seven one three talk
seven one three eight two five five Did

1416
01:48:50.119 --> 01:48:54.399
she get her son or not?
Find out before I take her up?

1417
01:48:56.520 --> 01:49:03.399
Does she have her son on?
Hello? Thank you? We're checking to

1418
01:49:03.399 --> 01:49:09.119
see if Ruby has her son on? Who brought a carn longman? And

1419
01:49:09.640 --> 01:49:12.520
all right? We don't have the
sun, but she does have the number?

1420
01:49:14.439 --> 01:49:21.680
What number? The number of the
gentlemen from the Honda dealership. Yeah,

1421
01:49:21.720 --> 01:49:25.039
we need his name and number.
We need to call him. We

1422
01:49:25.079 --> 01:49:28.359
need the contract, so let's put
this on hold. We're not going to

1423
01:49:28.399 --> 01:49:30.720
be able to get it done today. We need to get her back on

1424
01:49:30.800 --> 01:49:33.520
Monday. We really do. We
need to help this person, So we

1425
01:49:33.600 --> 01:49:39.039
need the contract sent to me.
And then we need the dealers, the

1426
01:49:39.520 --> 01:49:43.399
salesman's name and number. And this
kid's got to skate them for the weekend

1427
01:49:43.880 --> 01:49:46.159
because I don't know what he signed. I have no idea, but it

1428
01:49:46.239 --> 01:49:49.960
sounds to me like they're trying to
put him together. Randy's got a question

1429
01:49:50.039 --> 01:49:59.399
on solar. What's going on?
Randy beticited what's that? And Betting solicited

1430
01:50:00.000 --> 01:50:06.840
the door and online about a service. It's called solar community. Yeah,

1431
01:50:06.960 --> 01:50:10.840
just don't do it period. How
about that, I already know about it.

1432
01:50:10.840 --> 01:50:14.279
Don't do it? Well, Well, they say it's going to save

1433
01:50:14.359 --> 01:50:18.239
you ten percent on your Excel bill
and Excel is even touting it on their

1434
01:50:18.239 --> 01:50:23.399
website. Okay, you asked me
my opinion, don't do it. I'm

1435
01:50:23.439 --> 01:50:26.560
telling you. If you want a
solar system. Yeah, if you want

1436
01:50:26.600 --> 01:50:32.560
a solar system, get a solar
system. What are they trying to do.

1437
01:50:32.640 --> 01:50:35.600
They say that they're not going to
put anything on your house. That's

1438
01:50:35.680 --> 01:50:41.479
right now costs. They're sharing solar
from Stetmote source. Yeah, that's right

1439
01:50:41.520 --> 01:50:45.399
they are. Now, if you're
crazy enough to do that, go ahead

1440
01:50:45.439 --> 01:50:47.800
and do it. But you have
no control over the solar system itself.

1441
01:50:48.199 --> 01:50:55.079
It's not from Excel Energy. It's
completely separate and alone. Okay. And

1442
01:50:55.199 --> 01:51:00.439
what they do is they share a
solar system with people and wait till the

1443
01:51:00.479 --> 01:51:02.920
company starts going under or you're not
going to be able to get service or

1444
01:51:02.920 --> 01:51:06.439
you're not. You're all going to
be hooked to something that you can't use.

1445
01:51:06.760 --> 01:51:13.960
So to me, the concept sucks. That's my opinion. They're doing

1446
01:51:14.079 --> 01:51:17.640
a lot of them, but I
would not do it. I am telling

1447
01:51:17.720 --> 01:51:21.279
you that if you want solar the
best way to do it is to buy

1448
01:51:21.319 --> 01:51:27.000
a great system, get it paid
for by the government, and buy by

1449
01:51:27.079 --> 01:51:32.600
you and save money immediately. That's
just my opinion. Okay, But well

1450
01:51:32.640 --> 01:51:38.520
it is. It's a community shared
solar system. It's a bad idea.

1451
01:51:39.439 --> 01:51:42.319
It's a bad idea. Does it
work? Sure it works, Sure it

1452
01:51:42.359 --> 01:51:47.439
does. If nothing ever goes wrong, it would be perfect. But you're

1453
01:51:47.439 --> 01:51:51.439
not even going to get your full
You're not even really I shouldn't even say

1454
01:51:51.479 --> 01:51:57.199
if nothing goes wrong, because you're
not getting the benefit of the whole system

1455
01:51:57.199 --> 01:51:59.680
anyway, no matter what. Ten
percent on your bill. What do you

1456
01:51:59.720 --> 01:52:01.680
kidd me? So what does the
cost you to hook up to it?

1457
01:52:02.479 --> 01:52:08.600
Nothing? Yeah, so it's free
to hook up, totally free, and

1458
01:52:08.640 --> 01:52:13.920
you save ten percent, right right? Okay, Well I'm asking if you

1459
01:52:13.960 --> 01:52:18.520
know what's the what are the drop? Does this sound like? Well,

1460
01:52:18.600 --> 01:52:24.479
you tell me who's paying for the
solar system. They said that there are

1461
01:52:24.560 --> 01:52:30.479
multiple solar systems out there that you
can sign up with and who paid for

1462
01:52:30.520 --> 01:52:34.560
those. I sent you a link
to this on texting to your number.

1463
01:52:34.920 --> 01:52:38.399
Oh good, good, good good. Let me look at it. Listen

1464
01:52:38.479 --> 01:52:42.800
from the Excel Energy website. Okay, hold on, hold on, I'm

1465
01:52:42.840 --> 01:52:46.039
looking at I don't have it yet. When did you send it to me

1466
01:52:47.439 --> 01:52:51.600
five minutes ago? Did you send
it to the to the Google number or

1467
01:52:51.640 --> 01:53:00.199
to the five seven seven three nine? Oh, we don't get text there.

1468
01:53:00.880 --> 01:53:02.159
Okay, give me the links.
What is it? I'll look it

1469
01:53:02.239 --> 01:53:06.560
up right now. What is it? Just tell me what it is.

1470
01:53:06.680 --> 01:53:11.279
Yeah, I'm looking up solar communities
and and they have them all over the

1471
01:53:11.319 --> 01:53:15.479
place. But I'm just you have
to go to the Excel website, okay.

1472
01:53:16.239 --> 01:53:19.680
And they actually have it on the
Excel website. Okay. Then I'm

1473
01:53:19.840 --> 01:53:23.520
I don't have that. No,
that's okay, that's okay. I'm there.

1474
01:53:23.640 --> 01:53:28.159
I'm here, and then I'm on
the Excel website and then they have

1475
01:53:28.680 --> 01:53:36.399
something called what I'm down looking at
solar community? You have it? Okay,

1476
01:53:36.439 --> 01:53:40.279
I'm going to look at it.
Did I take the fifteen? I

1477
01:53:40.319 --> 01:53:43.760
did? Didn't I? Okay?
So let me let me look at it.

1478
01:53:44.079 --> 01:53:47.039
We'll get what is it? Kevin, what's the actual U R L.

1479
01:53:47.239 --> 01:53:51.960
I'm trying. But in any case, we've we've gone through this before.

1480
01:53:53.079 --> 01:53:56.880
In fact, do me a favor, Katchina. Could you get Brooke

1481
01:53:56.960 --> 01:54:00.000
on from Red Rocks. See if
she's there, I would like she would

1482
01:54:00.680 --> 01:54:05.479
what Yeah, yeah, let's do
that. Hold on, Brandy, We'll

1483
01:54:05.479 --> 01:54:09.640
try to get an answer for you
on that. Thank you. Yeah yeah,

1484
01:54:09.680 --> 01:54:12.319
hold on, I'll get an expert
on to talk about it. Do

1485
01:54:12.359 --> 01:54:15.840
you have it, Kevin ther Io
dot Myexcel Energy dot CA. Yeah,

1486
01:54:15.920 --> 01:54:21.880
renewable slash, Celibar rewards community.
Okay. I will look at that and

1487
01:54:23.079 --> 01:54:28.720
uh but meanwhile, I can't do
it while I'm talking, so I'm gonna

1488
01:54:28.760 --> 01:54:30.079
have to do it during a break
and then we'll see if we can get

1489
01:54:30.079 --> 01:54:35.840
Brooke on. Now on the UH, I have some other topics here.

1490
01:54:35.880 --> 01:54:39.079
People have been texting me, so
let me go back to my text.

1491
01:54:39.760 --> 01:54:45.319
Okay, someone wants something for the
car expert. If you're running your AC,

1492
01:54:45.079 --> 01:54:49.319
uh for in a parked car?
Is that bad? Like it says,

1493
01:54:49.840 --> 01:54:54.600
is running your AC in a parked
car bad? For it as long

1494
01:54:54.600 --> 01:54:58.800
as not overheating? No, okay, because you don't have the proper airflow,

1495
01:54:58.880 --> 01:55:01.119
so your fan is doing all all
the pulling of air through. So

1496
01:55:01.399 --> 01:55:04.119
it's not ideal, but it's not
going to hurt anything, okay. And

1497
01:55:04.159 --> 01:55:08.880
they used to tell you that it
burns a lot more gas. They want

1498
01:55:08.880 --> 01:55:11.720
to know. Does it really burn
a lot more gas when you have an

1499
01:55:11.760 --> 01:55:14.840
acion? I think it burns less
than having the windows down, okay,

1500
01:55:14.800 --> 01:55:17.279
because the window creates the fricture,
right, yeah, okay. And speaking

1501
01:55:17.319 --> 01:55:21.359
of that, someone said they heard
that they dropped the tailgate in their truck

1502
01:55:21.479 --> 01:55:25.640
they get better mileas. Is that
true? I know they used to be.

1503
01:55:25.720 --> 01:55:28.399
I don't know if they've made them
differently now. It depends on the

1504
01:55:28.479 --> 01:55:30.800
length of the bed. There's a
lot of variable. And someone said that's

1505
01:55:30.800 --> 01:55:34.279
why they make louvered beds. Well, they put louvers in the tailgate so

1506
01:55:34.319 --> 01:55:38.880
the wind goes through it. Yes, So that does cause a pocket of

1507
01:55:38.960 --> 01:55:43.119
resistance, doesn't it. Yes?
Okay, So we're going to try to

1508
01:55:43.119 --> 01:55:45.680
get someone on to talk about this. Oh, she's on right now.

1509
01:55:45.680 --> 01:55:49.000
Good, good, good. I
was hoping that. And Brooks, I

1510
01:55:49.000 --> 01:55:51.760
want to ask her if she knows
about this. Brooke, do you know?

1511
01:55:53.479 --> 01:55:56.720
Is she up yet? Yeah?
Here? How's it going? Tom

1512
01:55:57.039 --> 01:56:00.000
Good? Brooke, Red Rocks,
roof and solar do you know about these

1513
01:56:00.079 --> 01:56:02.880
solar gardens that Excels talking about?
You? Somehow? You sign up,

1514
01:56:02.920 --> 01:56:08.199
it's free of charge and you immediately
start saving money. I've never heard of

1515
01:56:08.239 --> 01:56:13.840
the exact of how the program works
exactly. Yeah, there's a few different

1516
01:56:13.880 --> 01:56:16.720
ways solar gardens are set up.
It depends on the utility, but I

1517
01:56:16.800 --> 01:56:21.520
was just kind to give you the
basics. So essentially what's happening is if

1518
01:56:21.600 --> 01:56:26.560
it's sign up for a solar garden
in the first way, then you are

1519
01:56:26.760 --> 01:56:32.279
renting power from that solar garden at
a discounted rate. So usually it's at

1520
01:56:32.399 --> 01:56:36.640
about ten percent less than your bill. So if your normal electrical bill is

1521
01:56:36.680 --> 01:56:42.319
one hundred bucks, it becomes ninety
dollars. There's nothing that it costs you

1522
01:56:42.399 --> 01:56:47.039
to sign up or anything else.
They just give you that discount and you're

1523
01:56:47.119 --> 01:56:53.319
tied to it, and the developer
of the garden gets different tax benefits and

1524
01:56:53.399 --> 01:56:56.520
other things, and so that's how
they make their money. So there's nothing

1525
01:56:56.560 --> 01:57:00.520
wrong with it. There's nothing wrong
with another. No, it's a great

1526
01:57:00.560 --> 01:57:03.560
option, especially if you're a renter, or you have too much shade,

1527
01:57:03.680 --> 01:57:09.279
or you know your roof isn't designed
well for solar Randy, I'm sorry,

1528
01:57:09.479 --> 01:57:14.720
Randy, I'm sorry for misleading you. I was thinking of a different situation.

1529
01:57:15.279 --> 01:57:16.800
I don't know, Brooke, we
talked about this one time where a

1530
01:57:16.840 --> 01:57:21.560
community puts in a solar system a
subdivision, and I said, many times

1531
01:57:21.600 --> 01:57:27.079
these little co ops fall apart when
it comes to replacing and maintenance. But

1532
01:57:27.199 --> 01:57:30.399
this is more of a sophisticated system. Now, does Excel actually back it

1533
01:57:30.520 --> 01:57:35.399
up? Excel does back that up. And the option that you're talking about

1534
01:57:35.479 --> 01:57:40.640
is still a solar guarden. It's
the second version of a solar garden where

1535
01:57:40.760 --> 01:57:45.199
you buy the panels in set garden
and then exactly like what you said,

1536
01:57:45.239 --> 01:57:48.399
those problems can exist. So if
you buy those panels, you're waiting for

1537
01:57:48.479 --> 01:57:53.119
our huge developer to come fix them
if there's any maintenance issues. So I've

1538
01:57:53.119 --> 01:57:57.039
had folks wait two, three,
four years to have their panels fixed.

1539
01:57:57.279 --> 01:58:00.520
Yeah, we're not talking about that
though. This one is called so how

1540
01:58:00.520 --> 01:58:03.079
do we differentiate them? For Randy, the one that we're talking about,

1541
01:58:03.079 --> 01:58:09.119
the good one is what's what's it
called. There's no difference in what it's

1542
01:58:09.159 --> 01:58:13.960
called. It's the contract paperwork.
So if the contract says that you're renting

1543
01:58:14.680 --> 01:58:16.560
a part of it for a net
meter agreement, that you're not buying the

1544
01:58:16.600 --> 01:58:21.920
panels, that's the difference. Okay, I'll know by how it's like a

1545
01:58:21.960 --> 01:58:26.920
big chunk of change to buy the
panels. That's way different than just ten

1546
01:58:26.960 --> 01:58:30.359
percent off of phys Excel bill.
Okay, So Randy, you want the

1547
01:58:30.359 --> 01:58:34.000
one where you're simply renting power.
Basically, you're just you're just renting part

1548
01:58:34.000 --> 01:58:39.960
of the system and getting a reduction
in power costs. Okay, sure is

1549
01:58:40.000 --> 01:58:44.399
good. And so the one at
Excel apparently is a good option for those

1550
01:58:44.439 --> 01:58:47.640
who can't have their own system.
Yeah, those are great. We actually

1551
01:58:47.720 --> 01:58:53.560
work on building those solar gardens in
that manner for folks all the time.

1552
01:58:54.279 --> 01:58:58.279
Okay, Randy, So it's a
good idea if if it's that one.

1553
01:58:58.319 --> 01:59:01.960
Okay, there's nothing to lose that. I'm glad you called. I have

1554
01:59:02.039 --> 01:59:05.880
a question, Yeah, is it
matter what third party vendor you use?

1555
01:59:06.239 --> 01:59:10.359
I mean, now, what do
you mean what do you need a vendor

1556
01:59:10.399 --> 01:59:15.760
for? I'm doing this? And
I apologize, Randy, do you mind

1557
01:59:15.760 --> 01:59:19.800
if I jump in? Go ahead? Go ahead. So the developer builds

1558
01:59:19.800 --> 01:59:23.640
this, they get all the tax
credits, and then they work with somebody

1559
01:59:23.680 --> 01:59:27.399
to sell it to folks door to
door essentially, so that third party vendor

1560
01:59:27.560 --> 01:59:32.800
is who's actually connecting Randy with the
developer of the solar garden, and does

1561
01:59:32.840 --> 01:59:38.960
it matter which vendor he goes with. They all have to adhere to the

1562
01:59:39.039 --> 01:59:42.359
same codes and standards. So it's
just who you're giving your money to,

1563
01:59:42.479 --> 01:59:45.640
Randy, because they get credit for
doing this, and so they get paid

1564
01:59:45.680 --> 01:59:51.520
by the developer. And are there
good developers that we should know about and

1565
01:59:51.600 --> 01:59:56.640
the bad ones or let's say the
good ones associated with Excel and other energy

1566
01:59:56.680 --> 02:00:00.159
companies. Do you know the names
of some of those developers. It would

1567
02:00:00.199 --> 02:00:04.319
depend on which solar garden they're trying
to directly, and I would definitely need

1568
02:00:04.359 --> 02:00:08.760
a lot more research to be able
to allocate that. What I can tell

1569
02:00:08.800 --> 02:00:13.680
you is that anybody who is involved
in developing solar gardens for Excel goes through

1570
02:00:13.680 --> 02:00:19.319
a very stringent application process. So
from what I understand of the processes I've

1571
02:00:19.319 --> 02:00:24.640
been through it, I would say
anybody working in there is trustworthy, okay,

1572
02:00:24.720 --> 02:00:28.760
Randy, So the ones with Excel
you can trust, okay. Well,

1573
02:00:28.760 --> 02:00:30.319
thank you for all your help,
Tom, appreciate it. Thanks for

1574
02:00:30.399 --> 02:00:36.000
calling and educating me. Brooke on
that one. Redrocks rs dot com.

1575
02:00:36.000 --> 02:00:40.960
We love these people. Three h
three seven zero four two four four nine.

1576
02:00:40.960 --> 02:00:51.600
We got more coming up. Hi, Tom Martino, your troubleshooter.

1577
02:00:51.760 --> 02:00:58.079
Okay, Craig, I don't I'm
not understanding this question, or maybe Kachina

1578
02:00:58.119 --> 02:01:01.079
didn't write it down correctly. What
are you asking about a car roof?

1579
02:01:02.159 --> 02:01:06.039
Well, Tom, you know the
all the rage right now is SUVs with

1580
02:01:06.199 --> 02:01:11.680
these racks on the top that expand
into a tent, a rooftop tent.

1581
02:01:12.479 --> 02:01:15.199
Oh, okay, I know what
you're talking about. And then it comes

1582
02:01:15.279 --> 02:01:18.640
with the little ladder and you climb
the ladder and you sleep on top of

1583
02:01:18.680 --> 02:01:24.520
your car. But now I'm starting
to see these on smaller and smaller cars,

1584
02:01:24.560 --> 02:01:28.520
let's say a Toyota rav four or
maybe even something smaller than that.

1585
02:01:28.960 --> 02:01:32.119
And I'm like, well, you
know, we've always seen rooftop bicycle racks,

1586
02:01:32.119 --> 02:01:34.479
but now it seems like, okay, how many adults and how many

1587
02:01:34.479 --> 02:01:39.439
things are we going to stick on
top of the roof? Oh? You

1588
02:01:39.680 --> 02:01:44.720
mean structurally? Structurally? Yeah,
structurally is a car really designed? Yes,

1589
02:01:44.920 --> 02:01:46.760
you're not going to have any problem. It has to take a rollover

1590
02:01:47.000 --> 02:01:53.239
and without collision, So a normal
rollover without collapsing, you're not going to

1591
02:01:53.279 --> 02:01:56.439
have a problem for normal people sleeping
on there. Now, I wouldn't I

1592
02:01:56.479 --> 02:01:59.520
wouldn't have a party up there,
a dance party. But I mean,

1593
02:01:59.560 --> 02:02:05.319
you're talking about sleeping right right,
But it just seems like, you know,

1594
02:02:05.479 --> 02:02:09.920
why not buy the proper vehicle for
the you know, the intended purposes.

1595
02:02:10.439 --> 02:02:14.239
Well, obviously you're right, I
mean an economy an economy car.

1596
02:02:15.600 --> 02:02:17.520
Well, I'm looking at him right
here. You say that you've seen them

1597
02:02:17.560 --> 02:02:21.920
for smaller cars. Oh yeah,
it seems like I'm seeing these racks on

1598
02:02:24.359 --> 02:02:27.720
what I've you know, I again, I was used to seeing them on

1599
02:02:28.239 --> 02:02:32.520
Toyota pickups, Tacomas, four uneps. Right now I'm seeing them on little

1600
02:02:32.520 --> 02:02:35.800
front wheel drive cars. And it's
like, okay, you know, I

1601
02:02:36.079 --> 02:02:40.600
don't know. Okay, I see
one for your right, I see one

1602
02:02:40.640 --> 02:02:45.600
for a Mini Cooper. I can't
believe. But listen, no, seriously,

1603
02:02:45.039 --> 02:02:48.159
the roofs have a lot of integrity. But we're not talking about walking

1604
02:02:48.199 --> 02:02:51.359
around up there. In fact,
they'll tell you not to walk around in

1605
02:02:51.399 --> 02:02:56.960
them. Yeah, okay, Well, I just again, we'll get your

1606
02:02:56.960 --> 02:02:59.680
automotive guy there. I just wondering, what's your opinion. It's just a

1607
02:02:59.720 --> 02:03:02.439
small, lightweight frame that's bolted to
the to the rain channel, you know,

1608
02:03:02.520 --> 02:03:06.560
the drip. Yeah, but you're
talking about it can easily sustain two

1609
02:03:06.600 --> 02:03:12.680
people. Yea, and yeah,
because you could roll the car over at

1610
02:03:12.760 --> 02:03:15.199
its top, like you say,
that's good to support it. Yeah.

1611
02:03:15.279 --> 02:03:17.199
Yeah, So I don't think you're
gonna have a problem with the weight if

1612
02:03:17.199 --> 02:03:20.479
that's what you're talking about. Now, I imagine if somebody gets up there

1613
02:03:20.760 --> 02:03:25.760
with you, you could do some
You could like maybe dent it. I

1614
02:03:25.800 --> 02:03:29.640
mean you could. I guess I'll
bet you that they come with and I'll

1615
02:03:29.680 --> 02:03:36.800
bet you they come with instructions on
weight limitation. Don't you think it seems

1616
02:03:36.800 --> 02:03:41.479
to me they would showing them in
sus and all kinds of little cars.

1617
02:03:41.680 --> 02:03:45.600
Yeah, I just realized that.
Yeah, okay, Terry, welcome to

1618
02:03:45.640 --> 02:03:48.640
the show. Terry. Are you
the one that texted me? Yeah?

1619
02:03:48.720 --> 02:03:53.199
Yeah, yesterday. Now listen,
I did look into that, okay,

1620
02:03:54.000 --> 02:03:58.560
because I do have royalties, you
know, and uh, explain your situation.

1621
02:03:59.560 --> 02:04:03.640
Well, a good friend of mine, he's a neighbor. He has

1622
02:04:04.239 --> 02:04:10.840
the same size lot as mine,
if not smaller, and we both get

1623
02:04:11.439 --> 02:04:19.359
royalties from Oxy Oil Company. And
the weird thing is is I've been getting

1624
02:04:19.479 --> 02:04:25.920
like roughly one hundred bucks a month
and he's been getting like twenty four hundred

1625
02:04:26.000 --> 02:04:29.640
a month. It's right. Now, here's what I want to ask.

1626
02:04:29.800 --> 02:04:31.720
I want to ask a few things. I want to ask a few things.

1627
02:04:32.319 --> 02:04:40.159
Are these are these mineral rights that
you're leasing out? Did you negotiate

1628
02:04:40.199 --> 02:04:45.039
the deal? Well, I I
leased out some a few years ago,

1629
02:04:45.079 --> 02:04:46.680
but they were it was only for
three years. This has been like seven

1630
02:04:46.760 --> 02:04:53.560
years. You know, I rented
out mine for three years, but that

1631
02:04:53.800 --> 02:04:59.159
this has been a long time since. Okay, But but what I'm saying

1632
02:04:59.239 --> 02:05:03.119
is they're both you leased. What
are they doing on your land? Is

1633
02:05:03.199 --> 02:05:08.640
are they extracting horizontally from somewhere else
or do they have horse heads or what

1634
02:05:08.680 --> 02:05:11.960
do they have on your land?
Well, I'm right in the city at

1635
02:05:12.000 --> 02:05:17.279
the Konos, so I'm obviously there's
nothing on my land like horseheads or anything.

1636
02:05:17.319 --> 02:05:21.279
But I don't know if they're directional
drilling under the town. Well,

1637
02:05:21.520 --> 02:05:24.920
here's why. There's a number of
things. Let me explain this to you

1638
02:05:24.960 --> 02:05:28.880
real quick. One could be they're
just it's just a land lease. They're

1639
02:05:28.960 --> 02:05:31.720
just taking the land in the hopes
of developing it. In many of those

1640
02:05:31.760 --> 02:05:35.159
cases, you get a small stipend. In another case, they may be

1641
02:05:35.359 --> 02:05:42.319
extracting minerals for that you get it
based on the minerals extracted. So it

1642
02:05:42.479 --> 02:05:45.760
is very possible you can have a
lease on some achreage and next door to

1643
02:05:45.800 --> 02:05:50.359
you there could be another lease and
that lease pays more because they're extracting more.

1644
02:05:50.600 --> 02:05:56.199
It all comes down to that.
So they're that accurate where they can

1645
02:05:56.239 --> 02:05:59.960
come like right under our property.
And yeah, yeah, in fact,

1646
02:06:00.560 --> 02:06:04.199
they know right where the pockets are. Now if it's a if it's a

1647
02:06:04.439 --> 02:06:10.399
group, right, let me explain
to you. Sometimes like there's one hundred

1648
02:06:10.399 --> 02:06:16.119
acres and there's four, and then
over the years that one unit became four

1649
02:06:16.680 --> 02:06:20.279
because you bought a house and you
each have twenty five acres. In that

1650
02:06:20.439 --> 02:06:27.880
case it would be split. But
in many cases now what they do is

1651
02:06:27.960 --> 02:06:34.439
simply directly what is produced under your
land, and in some of it and

1652
02:06:34.560 --> 02:06:40.479
some of it is very is equal
and some of it's not. That's rare,

1653
02:06:40.600 --> 02:06:44.560
though, I'm surprised that you have
that most of them were pockets that

1654
02:06:44.920 --> 02:06:48.760
were split up over the years.
Did you inquire to the By the way,

1655
02:06:48.800 --> 02:06:53.439
one thing I will tell you seriously
about mineral rights and oil and gas,

1656
02:06:54.079 --> 02:06:58.119
the operators are pretty damn straightforward.
I mean, they don't play games.

1657
02:06:58.439 --> 02:07:00.560
So if you called them in simply
asked them, they would have a

1658
02:07:00.600 --> 02:07:04.920
straight explanation for you. You have
an owner number, right, Yeah,

1659
02:07:04.960 --> 02:07:10.479
I get all that stuff with my
checks when they send them, right And

1660
02:07:10.520 --> 02:07:14.000
if you call now now do you
see if you want to see your checks

1661
02:07:14.119 --> 02:07:15.880
or do you get your checks actually
mailed to you or do you go on

1662
02:07:16.000 --> 02:07:21.039
to uh energy Link? No,
they mail them, so you don't have

1663
02:07:21.079 --> 02:07:27.039
a log in on energy Link.
No, probably not. I haven't ever

1664
02:07:27.119 --> 02:07:30.600
tried that. The weird you know, there's we're on a city block.

1665
02:07:30.640 --> 02:07:34.439
There's three houses on my block,
on my side of the street, and

1666
02:07:34.439 --> 02:07:39.640
we all three get the same check. That's why. And I think that's

1667
02:07:39.680 --> 02:07:44.920
why it's weird that that the other
guy would be getting more in your situation.

1668
02:07:45.079 --> 02:07:48.079
Yeah, because he's only I could
hit his house with a rock,

1669
02:07:48.159 --> 02:07:51.359
so he's right behind me and across
the alley. And I'm is it a

1670
02:07:51.359 --> 02:07:57.680
different tract of land altogether, Well, no, it's just all it's all

1671
02:07:57.760 --> 02:08:01.640
right in the middle of town,
right in the old town Da Kono and

1672
02:08:01.840 --> 02:08:05.199
the city block. What's the name
of the oil company, uh Oxy,

1673
02:08:05.359 --> 02:08:11.479
But it was it goes from Termagee
And now my checks are coming from oxy.

1674
02:08:13.000 --> 02:08:16.199
Okay, it could be he has
a different operator who pays more too.

1675
02:08:18.479 --> 02:08:22.920
Yeah, No, it's all the
same, the same operator. Yeah.

1676
02:08:22.159 --> 02:08:28.560
And the word part to me was, uh, you know he's he

1677
02:08:28.640 --> 02:08:33.039
goes. I shoot, I got
a check for seventeen thousand last month.

1678
02:08:33.039 --> 02:08:35.920
And I'm like, you gotta be
kidding me. You know what? How

1679
02:08:35.000 --> 02:08:39.600
much? How much? Seventh he
got a check for seventeen grand? No,

1680
02:08:39.600 --> 02:08:43.840
no, no, hold on,
hold on how many acres does he

1681
02:08:43.880 --> 02:08:46.960
have? He's on a city house
block. No, No, that's important.

1682
02:08:46.960 --> 02:08:50.439
That is that is absolutely a mistake. Look at man, I own

1683
02:08:50.560 --> 02:08:54.800
thousands of acres all over the country, and I promise you there is not

1684
02:08:56.039 --> 02:08:58.840
one lot in the world that will
pay. There's something wrong, man,

1685
02:09:00.199 --> 02:09:03.000
I'm telling you. I know,
I know. But they send him a

1686
02:09:03.000 --> 02:09:05.760
thing at the end of the year
saying that they paid him out over thirty

1687
02:09:05.800 --> 02:09:09.840
two thousand dollars and I'm like,
good lord, that's like having somebody work

1688
02:09:09.920 --> 02:09:13.319
tell you I want part of that, man, I mean, how the

1689
02:09:13.319 --> 02:09:16.039
hell is he doing? I really, you're baffling me. Now. I

1690
02:09:16.479 --> 02:09:20.319
wouldn't screw it up for him,
though, No, no, no,

1691
02:09:20.439 --> 02:09:22.520
you don't call the rat amount you
say, how is it possible there's someone

1692
02:09:24.439 --> 02:09:28.159
It just doesn't sound possible to me. Man, I mean I would call

1693
02:09:28.199 --> 02:09:33.079
if I were you. I have
no this is unheard of. It's seventeen

1694
02:09:33.119 --> 02:09:37.119
grand in a month. That was
one check that they said they owed him.

1695
02:09:37.439 --> 02:09:41.319
He ended up with a total of
thirty two thousand for the year because

1696
02:09:41.319 --> 02:09:45.399
when he went to do his taxes, he goes, this is really messing

1697
02:09:45.439 --> 02:09:48.920
me up. Okay. If I
look at thirty two thousand in a year,

1698
02:09:48.319 --> 02:09:56.119
okay, that would constitute almost almost
one thousand acres. I'm serious,

1699
02:09:56.640 --> 02:10:01.239
and look at oil is oil?
Oil is oil? I mean, it's

1700
02:10:01.279 --> 02:10:05.039
not like I have different oil than
you have. There's something wrong. I

1701
02:10:05.079 --> 02:10:11.199
think they're making a mistake. I
have never heard of a city, a

1702
02:10:11.239 --> 02:10:16.680
city lot getting thirty two thousand dollars
in a year, unless they're taking diamonds

1703
02:10:16.720 --> 02:10:20.439
out of the backyard. I have
no idea. I've never heard of such

1704
02:10:20.439 --> 02:10:22.880
a thing. Then it started making
me wonder, like, if the city

1705
02:10:22.880 --> 02:10:26.239
of Dakona owns all this property,
how much are they getting? Because we

1706
02:10:26.359 --> 02:10:30.880
know what you really got me curious. Now I'm going to start looking into

1707
02:10:30.880 --> 02:10:33.840
this thing. Okay. Now,
when you said oxy, did you say

1708
02:10:33.960 --> 02:10:39.279
Oxy, yeah, oh, I
got my I'm not in my truck right

1709
02:10:39.319 --> 02:10:43.479
now. I'm at home people,
but I had the information with me.

1710
02:10:43.079 --> 02:10:48.239
If you, if you text your
email me more information where you did before,

1711
02:10:48.319 --> 02:10:50.640
I'm serious, I'll call them for
you. I'll just call and find

1712
02:10:50.680 --> 02:10:56.760
out. I've just never heard of
such thing. Usually mineral rights. I

1713
02:10:56.800 --> 02:11:00.000
mean you get like checks on a
on a on a big piece of price,

1714
02:11:01.279 --> 02:11:03.920
like a few acres, you'll get
maybe you know, two three hundred

1715
02:11:03.920 --> 02:11:09.159
dollars, right. But well,
the weird part was about two years ago

1716
02:11:09.279 --> 02:11:13.560
they sent me a letter saying that
they had twenty seven hundred bucks for me,

1717
02:11:13.600 --> 02:11:18.399
and I'm like, wow, that's
cool. But then I uh waited

1718
02:11:18.439 --> 02:11:22.720
and they never sent it. So
I contacted him, but with an email

1719
02:11:22.760 --> 02:11:26.439
my stepdaughter did and they said,
oh, we got to check here for

1720
02:11:26.479 --> 02:11:28.720
seventy eight hundred. We're going to
mail out to you. And I'm like,

1721
02:11:28.640 --> 02:11:31.840
well, then you guys are in
some kind of gold mine. I

1722
02:11:31.840 --> 02:11:35.399
don't know about it. Send me
information. I won't. I won't rat

1723
02:11:35.439 --> 02:11:37.920
you out or anything, but I'd
like to know what's going on. I'm

1724
02:11:37.960 --> 02:11:46.399
Tom Martino. We got more coming
up. Hi, Tom Martino here,

1725
02:11:46.479 --> 02:11:50.000
three oh three seven one three talk
seven one three eight two five five.

1726
02:11:50.039 --> 02:11:54.279
So Kevin, some guy said he
has to squeeze his wire. I don't

1727
02:11:54.279 --> 02:11:58.000
know if he's talking about under the
hood or underneath the dash on his Malibu

1728
02:11:58.119 --> 02:12:01.439
to keep his AC going. And
he said, as there's obviously a short,

1729
02:12:01.039 --> 02:12:03.199
it's going to be a break in
a wire, and he's just making

1730
02:12:03.479 --> 02:12:07.039
I mean, you know, if
you can actually trace where the break is,

1731
02:12:07.119 --> 02:12:11.119
you can splice a new piece in
there. But yes, I mean

1732
02:12:11.119 --> 02:12:15.159
there's nothing wrong with doing that and
using the right heat, shrink and all

1733
02:12:15.159 --> 02:12:18.520
of that stuff. By the way, we're out of time. I'm Tom

1734
02:12:18.560 --> 02:12:22.159
Martino. Have a great weekend.
Three all three seven to one. Oh

1735
02:12:22.399 --> 02:12:24.119
I want you call three all three
Martino. Leave a message if you need

1736
02:12:24.159 --> 02:12:26.640
help. Three oh three six two
seven eight four sixty six.