Yeah, ripped up? You need advice? Who you don't have? You
come runing just as fast as you can. Shooter's gonna help. Come,
man, This is the Troubleshooter Show. Now, Tom Martine, Hey,
I'm Tom. Welcome to the show. As you know, this is the
only show that discusses this kind of stuff. Your money, your life,
your liberty, your pursuit of happiness, problems, questions, complaints, if
someone like you ripped you off, cheated you, whatever it is, we
want to know about it now. I try to keep track of the worst
of the worst at sleevesborgade dot com. I also occasionally post videos here and
there on LinkedIn and YouTube and other areas. And here's the deal. Okay,
the deal is this. Don't wait. If you've been ripped off,
call us as soon as possible so we can get on it. One of
the biggest ripoffs we have, right, what do you think credit cards?
Do you know fifty two million people were victims of credit card fraud? Fifty
two million. You may think, well, that's not that bad compared to
the population, but it really is. And I'm going to go over why
because if there are fifty two million, multiply that by the thousands of dollars,
and you have a pretty big, big problem, especially because credit cards
do not punish credit card fraud. In fact, no one punishes credit card
fraud. This is the crux of the problem. I once covered a story
or took a complaint both it was TV at the time and radio. This
person stole a credit card. This guy went to a shoe store, one
of these popular athletic shoe stores, and on camera, you saw the clerk
take the credit card, and you saw the clerk keep it, and you
saw them put it in their pocket hand the person their shoes. That person
calls me and says I was defrauded, and several charges were made, and
this guy went back to the store the video showed her stealing. Now listen
to this. The bank said he's not a victim. Well, first of
all, he calls the police. Please say, we can't do anything.
You're not a victim. You got reinbursed for the fraud, all right.
Now, the credit card company says we're not a victim. It didn't go
through the store says we're not a victim, and everyone everyone just turned their
heads. In other words, there's no punishment at all. None. None.
Now, putting a skimmer, if you're caught a skimmer's different. But
if you commit credit card fraud, if you use someone else's credit card and
get merchandized, no one will come after you, no one. Look,
I know it sounds hard to believe, but no one cares. That's the
problem today. No one cares about crime unless you're Donald Trump. Then you
can get You'll be arrested for littering, but you're not going to be touched
for any economic crime unless. Let me tell you how credit card fraud would
be. Probably if you stole a million credit cards or you had some massive
operation and you were cranking out faying credit cards. But here's the thing.
Not one person, not one in recent history, has been prosecuted for individual
credit card fraud. So I'm dedicating this show to criminals today, and I'm
telling criminals what they can do to get away with things. Okay, one
of the things you can do to get away with crime is your credit cards.
You can steal credit cards and use them. You will not be punished.
Now, obviously, tongue and cheek. I'm not telling you to go
out and commit fraud. I'm telling you there's got to be a better way.
But you see, and I'm serious, we don't prosecute crime anymore.
I don't even want to give you the reason. They tell you that I
don't prosecute crime because I'm tired of hearing it. But they don't prosecute crime.
Okay, no crime unless it's murder or something like that. Truly,
truly, truly credit card fraud. Listen to this. In twenty twenty one,
the entire year, forty two percent of the people excuse me, twenty
three percent of the people twenty three percent in all of the year were victimized
thirty five that was victimized once, twenty three percent, thirty five percent.
So that's a total of fifty eight percent. Right, we're victimized. So
the majority of people were victimized of those two or more times, thirty five
percent two or more times. Now, that was in twenty twenty one.
Let's skip to twenty twenty four. In twenty twenty four, we're not even
at the halfway mark of the year, right, almost, right? Wait
January for everyone, mark at the end of this month will be six months
right, Yeah, already we're on track for fifteen percent new frauds and forty
five percent of the people already have been scammed more than once. That's twenty
twenty four. Congratulations. Why crime pays? Economic crime pays? Oh except
Trump. You can commit economic crime all you want in Manhattan, even anywhere
you want, Okay, anywhere you will not be punished. You know what.
I'd venture to say that we as people were harmed way more by this
credit card debt than we were Trump overvaluing Marilago. That's just a hunch,
because the banks got paid back and all that. And this is not political.
I'm just telling you how ridiculous we are. We're ridiculous. Prosecutors nowadays
only prosecute enemies, and no one prosecutes real crime, this economic crime.
Do you know that everyone pays more for credit cards because of this crime,
and credit card companies don't care, stores don't care, even victims don't really
care. So credit card this is my message. If you want to commit
a crime and get away with it, just take money. If you can
get credit card numbers and use them, no one will do anything. And
I'm saying that because I'm pissed off about it, and I don't know what
you think about it. But crime pays it absolutely pays. Here's another thing
you can do again. People think, naw, Tom, you can't do
it, But you can. You can get the routing number and the check
number, an account number of anyone's account, and rob the bank without a
gun, without a knife, without a bomb. Pays. No one will
come after no one. No one will investigate. I know that. We'd
like to believe they will, but they will not. So if you happen
to see a check or somehow get a routing number and an account number,
It's not hard to do, but I'm not going to tell you how you
do it. One of the most obvious ways is with a check. People
who pay with paper checks nowadays, boom your nuts, you're crazy now.
I was having a conversation with my lovely family. I love them on text.
We have a text stream for the family, talking about chipping in for
different things, and to it. Every one of them, every one of
them. I got one younger than me and three older than me, every
one of them. I don't do electronic tragsword. I just do checks.
I'm old school. I do checks. Then I know I wrote that check
and I know it got where I wanted. Checks are the worst, most
insecure form of payment or transfer of funds anyone can make at any time.
You see, if you acch someone a payment, if you all they know
is they got a payment. If you zell it, if you venmo it,
they get a payment. Now, don't use just any of them.
But and here's the thing. With an electronic transfer, no one has your
information. But if you write someone to check, you have handed them the
keys to your account. Now you're hoping they're honest. They're not going to
do anything. But let's say you send in a car payment, utility payment.
Not only does that company have to be honest, but everyone who touches
that check. Because with a cell phone, I can take a picture of
that check boom boom, and I have your account number and your routing number.
And no matter what, we've proven it on the show because we've had
I wonder whatever happened to our friend the truck driver what was his name?
He called in and said that you can't do that. I disagree, And
we showed him how you can do it. He gave us his account and
we took out. Was it him that we did it with? I think
it was what was his name? So and so the truck driver anyway,
Lee, maybe anyway. The truck driver calls said, you can't do that,
and we says, yeah you can. So not only can I rob
your bank and take money. Now, if I took one hundred thousand,
you might get a look. You might get a look. But you can't
take money from an account supposedly, but you can, and you won't be
punished unless you're Trump. You will not be punished for stealing money ever,
Hey, Tom, especially if you do it and democratically run city. Well,
no, no, no, no, no, no one will prosecute
anyone, no one, I'm sorry, doc, No one will no one,
No one prosecutes. This has been going on for years. This is
not just now. I mean Democratic and Republican cities all have their own little
things on what they prost you what they don't. But I promise you the
thing about Trump I'm talking about is kind of like a joke. You know,
unless you're Trump, you're gonna be prosing. But but it is not
really a joke because in reality, everyone who submits a financial statement estimates.
I do it all the time. Time you estimate, I estimate troubleshooter network.
I estimate my cars my aircraft. Whatever I do a financial statement,
you don't get auditors, you don't get appraisers when you do it a certified
financially. You do a financial and you fill out. On one side,
you have your assets. On your other side you have your liabilities. Then
you subtract and you get a net worth. And I'll venture to say,
oh, I had horses at one time, Arabian horses. And you put
down like a value right, Well, for some people the values at buck
ninety six. To me the value was like fifty grand right or more?
Well, who's to say, did I lie? Am I going to jail?
Here's the point is when you value things, it's for the bank to
take a snapshot. But they also look at your credit and your payment history,
and if you don't pay back, then they look for reasons or fraud.
They say, wait a minute, you misled us. You said this,
and you said this, and you said this. They can do that,
and they have done that in the past, don't get me wrong.
They've done that with defaults. And if a bank gave you a special break
on interest because you were supposedly a billionaire and you turn out not to be,
banks have gotten pissed off about that. But in most cases, no
one cares if you pay off the loan. No one cares. Even with
mortgage applications. Do you know how many times mortgage applications are exaggerated. So
what I'm getting at is this, I am helping you through these troubled times.
I am telling you you can commit economic crime and get away with it.
You can get some extra cash with credit cards, you can do achs
and from people's bank accounts, and no one will bother you unless you're Trump.
You can do it. You can do it and get away with it.
So isn't that happy news? I'm Tom Martino. And by the way,
credit card fraud free. Just do it, Just do it. I'm
Tom Martino. We have more coming up on the Troubleshooter Show. Go with
a Sure Thing Denver's Best roofer Excel Roofing dot com. You don't pay a
cent until you're content. Time for an insurance check up, free, no
obligation comparison call Compass Insurance paying too much your coverage at dozens of insurance companies.
Find out now three oh three, seven to seven to one help.
You'll think you're his only customer when you choose Frank durand the real estate man
dot com to list your home with Remax Alliance three oh three nine two zero
sixteen twenty two. Hey Tom Martino, here your troubleshooter three oh three seven,
no offense. You are a little dark on YouTube eight two five five.
So I'm gonna turn on this mood lighting, not the mood lighting.
I'm gonna turn on my regular light. People are telling me I'm too dark
to the wife says, you know, Tom knocked down that light a little.
I'm wondering what she's telling me, really when she's said, wow,
she said you look better in the dark. I don't know what the hell
that means. But anyway, I'm going to turn on that light. But
I can't get to it right now. But people who are texting me thank
you. They're saying, Tom, you're yellowish, You're dark. I'm going
for that Trump look, but it's not working. And coming up. I
got a friend here, Chris Console. Chris is with Discount bad which,
by the way, is an amazing company. We'll get into that later.
Water Pros is an amazing company. If you want the best water ever in
the world. Waterpros dot net three o three eight six y two five five
five four. Listen, if you're looking for water, whether filtered, soft,
get rid of chemicals, no matter what it is, you will not
do better. I'm serious than Paul Waterman three oh three eight six two five
five five four. Let's talk to Cheryl. Hey, Cheryl, what's happening
today? Well? I took my car in to get an all change.
Yeah, and they called me back with an invoice of forty five hundred dollars.
No, no, no, no, no, no, no,
no, no, no, they can't do it. Now, wait a
minute. If you truly just went in for an oil change, they can't
call you back with forty five hundred bucks. Did they call back and say
you need forty five hundred dollars worth their work? Or did they call back
and say we did forty five hundred dollars. Well, no, they were
Actually they didn't even do the oil change, and they had my car for
twenty eight days. Yeah. But here's what I want to know. Did
they do any work to it? No? Oh, okay, So they're
just telling you, basically, and excuse my language, your car's a piece
of crap and you need work. Well, I have a warranty for the
part that they're saying. But that's what I'm asking you, though, I'm
asking you. They didn't do anything and then expect you to pay right,
They're just saying, hey, Cheryl, you need this much work. Yes,
tell me about your car, Cheryl. Tell me how long you've owned
it? What is it? It's a twenty fourteen Ford focused twenty fourteen Ford.
How many how many miles on it? I'll see here just roughly,
just roughly, Cheryl, over one hundred thousand or what? No, not
over one hundred thousand, Okay, it's maybe sixty or seventy thousand, yes,
okay, So here's what I want to know. Then, how long
have you owned it? For? Two and a half years since twenty one
okay? Now, have you ever had any trouble? Yeah, it's spent
seven months. I at the shop company before for this same particular part.
Now tell me the part you're talking about. It's a it's it's a t
SING module. Okay. Now, okay, that TCM module you had replaced
once before. I'm not for sure they replaced it, because now you said
something was under warranty. What are you talking about? Tell me? So,
so this where where is it? Right now? What's the name of
the place that had your car this long? Champ Ford on Havana Street in
Aurora, coloradod Okay, now you you took it to Champford and they're the
ones that told you you needed forty five hundred dollars worth of work. Yeah,
part of forty five. They're saying. The main thing is that TCM
module which showed him the warranty. And now that's what I'm getting at.
What do you why did you have a warranty on it? You had done
it before, right, yeah? Yeah, yes, okay, and and
the bad TCM who did it before John Motors the same place as that.
Okay, Well, then then then they should replace it under warranty, right
correct, Well why aren't they? Well he Gee even turned to his computer
around and showed me on the computer saying that that warranty expired twenty thirteen.
I showed you my warranty that I received in July of twenty twenty three that
does not expire until June of twenty twenty five. And he's still and he
wouldn't even give me. I've been trying to wait for a supervisor to call
me back all this. Okay, Hey, Cheryl, how much is that
part of the repair of that's TCM? How much is that forty five?
Okay, listen, dear, we're gonna have someone call for you. That
that's ridiculous. Okay, First I want to get Kevin Caulkin on that.
That's price sounds absolutely ridiculous. Are you sure just the TCM is going to
cost that much? It says it on it says it on the end.
Boy, But you had it done their when it was that this was given
to me? No, No, I need to know when did you have
it done last time? Okay? Let me check here. Let's see a
few years ago. No, it was it was done in twenty two,
I believe it. Okay, yeah, okay, and it was under warranty,
yes, and they say it's not under warranty. They said it's not
under warranty. Hey, Deputy doc, since I heard you chime in,
can we take care of this young lady? I mean, really and truly
this is ridiculous. First of all, I think the forty five hundred sounds
weird. Let me just say something about schamp You see, after being around
more than forty five years in this area, I can make observations, so
let me make some observations. Schamp was a great name in the auto business.
Never had a problem with him, and Lisa took it over from her
dad. Lisa did a great job, and I believe Carolyn I worked with
at Channel four. She was a reporter. I'm not sure what Carolyn's doing,
but Lisa took over the car dealerships did a great job. Now Schomp
pretty much sucks from hero to zero, and I'm not sure I know why,
except I think I do. I think the sun took over. I
think. But whatever happened overs Schamp, it went to hell in a handbasket.
So I hope the son's happy that he took his grandfather's legacy and smashed
it into the ground. But in any case, I digress on this one,
don't I And I try not to. I also try not to use
that word every day, but I do. So Let's have Deputy Doc call
over there. Meanwhile, I'm like, do you want to check with Kevin
first? No, I want you to call over there and find out why
it's not under warranty. I'm going to talk to Kevin anyway, but I
don't want to delay calling there. Because this woman. I mean, first
of all, why did they keep it twenty eight days? Cheryl? Exactly
why that day? Well, why did you let him? I mean,
you take it in for an oil change. Don't you have a question after
at least ten days? I did? I asked him, and I tell
him with I said, so you're telling me I drove my car in there
and I can't drive it out now because you're saying he needed this part.
And he was like, and it's not, Cheryl, do you have your
car now? It's part. It's part at the house and I drove it
from there and it's been sitting everything. What are you doing? What are
you doing for a car right now? I've been on the bus and I
work every day. I take care of demintia patient. Cheryl. They might
call you to the White House soon, but I'm sure listen, I'm going
to I'm going to have Deputy Doc call over there. And then meanwhile,
I still want to get Kevin Onto to answer a curiosity I have on how
much those And I believe it's an e CM or is it a TCM.
You're you're calling it a TCM. It says TCM module t isn't Tom,
Yes, okay, So hold on all right, Well we'll talk about that
coming up. Three oh three seven one three talk three oh three three eight
two five five. People, that's what I mean. Don't sit on things.
This woman deserves to have some attention here eight eight eight Heating dot com
has the risk free service fee twenty eight bucks one item service in your home
like the water heater, and if you need like massive work, they credit
you the twenty eight bucks. But you know twenty eight dollars to get a
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with a sure thing Denver's best roofer Excel Roofing dot Com. You don't pay
a cent until you're content. Wait time for an insurance check up free,
no obligation. In comparison, call Compass Insurance paying too much your coverage at
dozens of insurance companies find out now three all three seven to seven to one
help. You'll think you're his only customer when you choose Frank durand the real
estate Man dot com to list your home with Remax Alliance three all three nine
two zero sixteen twenty two. Hi Tom Martino here three oh three seven one
three talk three h three seven one three eight two five five. Okay,
let's go to the phones and Kevin Calkins with us keys a shared a auto
tech dot com. By the way, love these guys, you know you
drive by there, they they can look up a code real quick or take
a listen, or they're really good people. Hey, Kevin, I hope
I haven't been sending too many people by because I've at least no, no,
no, seriously, do you get do you get a lot of drop
ins like that? That's just say hey, can you just check this real
quick? We and we try every time they come in and help them out
share and now they're not you're not. I told them they're not going to
take it apart. They're not going to pull it in the shop and like
do an hour's worth of work. But they will give you an initial impression
because you guys have seen it all. Now listen, Cheryl took her car
and I don't expect you to comment on shomp, but that shop is going
downhill. But anyway, she's taking it to shamp for an oil change and
they said she needs and I thought it was an ECM. She's calling it
a TCM whatever module trans Oh okay, it is a TCM. What is
this? Okay then, and the ECM would be the engine control module.
Correct, I get it now, I get it. Duh, duh Okay,
now it's the twenty fourteen Ford Focus. And here's the deal they want.
They say to replace that transmission control module is forty five hundred dollars.
Hum, you know what it's It is possible because if I'm not mistaken on
that that TCM is inside the transmission. Oh, maybe getting her an entire
transmission. Wow. They typically service it as a as a complete rebuilt unit,
not independent of each other. Oh wow, Okay, she didn't have
any trouble going in, just an oil change and now need transmission seventy thousand
miles. That's really strange too. I maybe have her take it to you.
Well, she says it's not driving. I think, hey, Cheryl,
is it driving or not? Yes? Can you drive it? You
know? Yes? But it'll turned like if I'm you know, driving it
snowed down, you know, like it's not in years. So I have
to that engine light of come on, I have to pull it on.
Did you ever have a problem before? No, I hadn't, but it
didn't start one time, and that's where the warranty came in. I didn't
start, and they said it stayed at shop for seven months that time,
and they did it didn't it needed that? My god? What of that?
I mean, how does something stay at a shop for seven months?
They have birthday parties for it? I mean, it's ridiculous, that's all.
My god. Kevin, what's the longest you ever had a car at
your place? I've got one here right now going on two months for a
back ordered module for a transmission. But that's by far the longest. Listen,
Cheryl, We're going to have Deputy Dot call over there. Thanks Kevin
for weighing in on this. Three oh three seven one three talk three oh
three seven one three eight two five five. Speaking of cars, Marylyn wants
to talk about uh this Honda Civic. Hey. By the way, Mark
has a really good question on leap. I have a lot to say about
that, and then butch on extended warranty, So please guys, hang on.
Marilyn, what's going on? I got an oil change in a radiator
flush at that Valveleen Court change place. And my question is am I allowed
to ask for a refund if they blew ahead gasket. Well, hold on,
if they did it, you have a lot to ask for. You
said you had an oil change, and uh, then you keep kevin on.
Can you keep a transmission flush? Yes? No, non radiator radiator
flush? Sorry, I'm sorry. Now, when you when you had this
done? How long after did your head gas get go? Apparently right away?
But what do you mean apparently? Did it happen while it was in
wait? Did it happen in their shop or did you pick up your car?
I picked up my car on May twenty six. I took it in.
I sat in the car while they did everything they were recommended. I
get a radiator flush with my oil change. So I did it. Yeah,
I know my car was all right, I get it. So you
were you were in your you were in your car. They did this stuff.
Keep going. I drove it from the Valveeling place to my place here
in Pueblo, dropped it off. I left it there all day Sunday and
and Monday is when I went to I was going to drive to Denver,
and I didn't even make it ten miles out of Denver, I mean out
of Pueblo. Okay, Now I want to ask you something and when you
then what happened? How did you know? Did it overheat? It overheated
right away? It was blowing white smoke out. Okay, now, next
question, what kind of car is it? It's a Honda Civic. It's
a two thousand and two Honda two thousand and two Honda Civic. How many
miles one thousand, one hundred ninety five thousand and four fourteen? When I
got to play change? Okay, hold on, I got more coming up.
I'm going to talk to Kevin again. Three oh three seven one three
eight two five five Go with a sure thing Denver's best roofer Excel Roofing dot
com. You don't pay a cent to your content. Time for an insurance
check up free, no obligation. In comparison, call Compass Insurance paying too
much your coverage at dozens of insurance companies find out now three oh three seven
seven to one. Help. You'll think you're his only customer when you choose
Frank Durand the real estate Man dot com to list your home with Remax Alliance
three oh three nine two zero sixteen twenty two. Hey Tom Martino, your
troubleshooter three o three seven one three talk three oh three seven one three eight
two five five. All right, I want to go back to the phones,
and let's keep going. And we have Kevin Calkin with us, and
Marylyn said she had this issue, and she said, the head Gaska.
But I'm gonna Maryland. If you have one hundred and ninety six thousand miles
on a two thousand and two, So you have a twenty let's see twenty
No, no, no, sorry, but you have a yeah, yeah,
twenty three, twenty four year old car. Now listen, not only
that, but you have one hundred and ninety six thousand miles. Kevin,
wouldn't you say it would be difficult to prove or to blame the oil change
for that? All changed? For what? I didn't hear? What was
wrong with you? She has a two thousand and two Honda Civic with almost
two hundred thousand miles on it and her head gasket blew after an oil change.
It was a oh, but you didn't you say you also had I'm
sorry, but you didn't have an oil change, just the radiator flush.
No, I had both. Yeah, that's what I said. Okay,
So could that cause only if it overheated you know like they didn't. Well,
I understand, but but hold on, could the radiator flush have been
done improperly causing and overheating? Yes, okay, it wasn't filled properly.
That it could have been an air pocket and it could have overheated. Okay,
Now if it did, Marylynd, what damage did it due to your
engine? The just at the head gasket? You said, can I ask
for a refund? How much is it going to cost you to replace the
head gasket? I don't know because I don't I don't have proof of verification
that that's what it is. That's what everybody keeps telling me. Oh,
it's your head gasket. I think it could just be wait, it could
it could just be what Kevin said that you're you got a bubble or something
in it. Did anyone look at it? Yeah, it was avalvelind.
I took it there yesterday. They looked at it today. They said they
did nothing wrong. And now I just want to know if I can get
a refund at least for the money that I paid for them. How much
did you pay for for the flush and for the oil change? How much?
Two? Three four? Hey, Marilyn, I don't think you can
because if they did nothing wrong, the consequences are not their fault. But
I'm not so sure you have a big problem yet. Did they say you
needed a head gasket? Know, they just said that. They don't.
They think that the oil leak has been happening. And they said, he
looked inside the so there's an oil leak. There's an oil leak. He
said, the overflow velve, the overflow container had oil in it. That
didn't happen. Okay, forty miles he said, And he goes, so
we did nothing wrong. We did the radio, he recommended me. They
should have noticed that when they did a radiator flush though, and made notes
on that and not did the radiator flush? You know, if it's got
blown head gas, you white, would you spend the money and flush it?
Yeah, So it's always been like that. I when I bought the
car, it always had that oil. And this would have been Wait a
minute, Wait a minute, Wait a minute, Maryland, Wait Maryland,
when you when you bought the car, it's always had oil in that coolant.
Well, it's always had like the black lining in that coolant in the
hold on, hold on, Maryland. I have some suggestions for I'm Tom
Martine. We have more coming up on the Troubleshooter Show, and we're going
to talk to discount bath if ever you wanted a bathroom. Let's talk what
a discount really means. Coming up on the Troubleshooter Show. Go with a
sure thing Denver's Best roofer Excel Roofing dot com. You don't pay a cent
until you're content. Time for an insurance check up free, no obligation in
comparison, call Compass Insurance paying too much your coverage at dozens of insurance companies
find out now three all three seven seven to one help. You'll think you're
his only customer when you choose Frank durand the real estate Man dot com to
list your home with Remax Alliance three oh three nine two zero sixteen twenty two
rift so you don't have running as a cam. Shoot's gonna help. Come
man, this is the Troubleshooter Show. No Tom Martino, Hey Tom Martino
here, Welcome to the show. Three oh three seven one three talk three
oh three seven one three eight two five five Denver Regen dot com. Your
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find out what we can do for you. All right, and uh,
before I get to uh Marilyn, real quick, I want to answer a
question for Mark about leaplow Energy Assistance Program or low income Energy Assistance program.
Mark, go ahead, what's your question? Yes, Mark, Hi,
what's your question? Sir? Well, yeah, it's trying to find out
ample for my mother in law about this new smart meter Excelle and he's talking
about putting in Oh I'm sorry. I thought you wanted to know about Leap.
Yeah, she got Leap and everything, but she's wondering about the smart
meter. And she she trusted your judgment and you tell the truth. So
that's why. Okay, here's what I want to tell you. The smart
meter can be good or it can be bad. It depends. If you
don't do a smart meter, they surcharge you. You could end up maybe
paying less than you would with a smart meter, but then again with a
smart meter. If you if you control when you use the bulk of your
electricity, you can save money with a smart meter. It charges you more
in the busy parts of the day, and it tries to encourage you to
use energy on off peaks. That's the crux of it. In a nutshell,
I think eventually everyone is going to be required to have a smart meter.
So it's not even going to be a matter of it's not even going
to be a question. But the Leap program will still help her, all
right, and I can I ask you one more questions? Please, yes,
sir? Okay, she has a manufactured home and I'm trying to get
solar. There's a huge complex there, the rip off a lot of people
in her you know situation. She should be able to get solar like everybody
else right now, Yes, she can't. Hold on, Now I want
to. I want to explain a few things about that. Okay. Does
she have a mobile home. Yeah, it's a double wide. Okay,
just put put in all kinds of leaves, and yes, if she gets
yes, you can get you can get solar, yeah you can. And
she can get tax credits. She may even be able to get special grants
from Excel. Now here's what I want you to do. There are just
don't call anyone because there are a lot of ripoffs in this business. Okay,
I'm gonna give you some names to call. Okay, Okay, thank
you you ready? Yeah, sure, I want you to call Red Rocks.
Just it's Red Rock Solar. Okay, roof and Solar. Here's the
number three oh three seven zero four two four four nine. That's seven zero
four two four four nine. Okay, Red Rocks, Roof and Solar.
Now there's someone else I want you to call Check with both probid Energy dot
com. Now pro pro bid please p R O B I D like a
professional bidder pro bid. Here's the number three oh three six two three fifteen
thirty one. Okay, call both and ask questions. They're really good people.
Don't call anyone else. I'm serious. It's a terrible industry, bro
and I wish you the best. Thank you for he's calling for his you're
calling for your mom my mother in law, your mother in law. Okay,
Mark, you tell her I said, thank you for trusting me,
and then call back if you need anything. Okay. Now I have a
discount bath with us. Discount Bath I have Chris with us from Discount bath.
He's the owner, and I want to ask something Chris right up front
because the main question I get. Okay, they want to have some idea
of price. I don't have a clue about price. Let's take not a
giant mansion, not a crap box, but something in between, a good
a good home, hallway bath proximate range of value for a bathroom. Hold
on, there you go, Let me turn it on. Care you go?
Yeah, so a whole bathroom is depending obviously on finishes, et cetera.
Just give me a range. Yeah, so a range is going to
be somewhere between the whole bathroom between I don't know, thirteen thousand and twenty
five thousand, okay, big range, but it thirteen to twenty five depending
on the finishes. Correct. Okay, that's for a hallway bath meaning that
when we say hallway bath, is that a half bath? Is that what
they call them? No? So what would a hallway bathroom be? A
full bath? A tub, shower commons? Oh? Okay, I didn't
know that. Okay, so a tub, a tub and shower combo,
or or you could add just a shower, right. Correct? The brand
new showers you put in, yes, with a toilet and a sink.
Yep, is that considered what they call a three piece? Yeah, it'd
be a three piece bath. Okay, what's a five piece? So that'd
be a main bathroom. It'd be too, like two vanities. Yeah,
two sinks, shower tubs separate from one another, and the toilet. That's
the whole Monty. Yeah, okay, discount bathack. Come, we'll get
back to him. But I gotta. I want to just take Maryland again
because I feel bad. I feel bad now Maryland, sir, this car?
What are you going to do for transportation? I want to ask that
question first. I'm looking at buying a Beater car that will get me from
fullbload to Denver and back every week. Now, listen when you say a
Beater car. Okay, to be careful, be careful because you're going to
get right back into another situation again. How are you going to pay for
this, Maryland? I have to save money up and I have money saved.
I have money saved either to fix this car or to buy something else.
Yeah, be careful. Now, where's the car? Right now?
At the Valbelean they asked for me to take it over there so they can
look at it. He said that they investigated, they did nothing wrong,
and I just wanted to know if I can get a refund. That's all.
Well, probably not, Maryland, probably not, but they would they
could if they wanted to. But did you say you can't drive it?
Is that right? I believe I can't. I don't want to mess it
up anymore. If if I would, you do me what I would really
do if I were you Maryland. Okay, I don't know what it's going
to cost to fix this car? Do you no? But I want you?
Where is this Valveline located off of Puble Boulevard in Northern Avenue in public
Okay, gosh, okay, it's too say. They were very quick to
respond when I gave him a bad review, because they send an email and
I loved a bad review. And the next day they called me and said
they wanted to know what's going on with the car. I said, fine,
I took it in. Actually, okay, did you ask him for
a refund yet? I did, and they said that they would. I
just texted the guy just as we were on the phone. He said he
won't do it for the oil change, but he will for the radiator flush
and how much was that? One hundred and nine dollars? Then take it.
That's what I would do, to be honest, Marylyn, I don't
think these guys did anything wrong. Yeah, I don't know. I just
wanted to know if it was if I could do it, that's all.
Now, what are you going to do about this? As far as what
are you going to do about it? Like you're going to take it with
the car, what are you going to do with the car? I don't
know. I've donated a car before to like a radio station in my auntr
and stuff, but I don't know what I want to do with this one.
Because I liked it. It was a good car. Okay, well
before you get it fixed, Before you get it fixed, I want to
I want to recommend someone down there. But they're in the Springs, honest
accurate auto. Are they the ones on academy? Yeah, in Colorado Springs
Academy and like I think you, well, they have two locations in Colorado
Springs. They're good people. If you call over there, just tell them
you were on the show and I told you to call over there. Let
us know what happens though, So I mean, they'll give you an honest
answer on fixing that thing. Really, And I don't know if it needs
a head get Oh, well yeah it does. You said there was oil
in it before. Yeah, you have a head gasket that's gone. Three
oh three seven one three talks seven one three eight two five five. Butch,
what's your question on extended warranties? Butch? Hey, what's happening?
Butch? Oh? Thanks? Sorry, I was on the whole for it.
You got a lot of callers, a very popular show, and I
can understand why people want to know that on a buying and everything in today
and what about your what about advice you need? Do you want to talk
about extended warranties? Well, yeah, I was at a best Buy electronical
outlet of buying for on a computer type stuff and that the guy is talking
to me about this extended warranty and I recognized him as well, I know
he's trying to tell me this thing, and I recognized him. I said,
wait a second, are you You're a guy who has had a little
fling with my uh with my current partner, and I was with my partner
and I said, and I started getting very jealous and I guess that's why
my wife is filed a separation three weeks ago. And one of the things
she's saying is a jealousy. And she's brought up this particular incident in the
court case of being so jealous of her ex boyfriend selling me the extended warranty
at a best spy. Are you kidding me? She actually, hold on,
she actually brought that up in a divorce. Well, it's operation,
but it's found for divorce. And she said that I was so jealous,
And apparently I was so jealous at best By because I said extend. I
kept saying extended warranty. Well I heard you got extended something else when you're
with my lady. Oh my god, But I don't know what. Hold
on a second. I'm not sure what your question is for me on that,
But hold on. I'll come right back to you. I'm Tom Martino.
We have more coming upwaterpros dot net, the best water systems. You
want drinking water, all the drinking water without buying bottled water. Get out
the crap for just fourteen hundred bucks fully in soald three oh three eight six
two five five five four, go with a sure thing Denver's best roofer Excel
Roofing dot com. You don't pay a cent until you're content. Time for
an insurance checkup free, no obligation. Comparison call Compass Insurance paying too much
your coverage at dozens of insurance companies find out now three seven seven to one.
Help. You'll think you're his only customer when you choose Frank durand the
real estate Man dot com to list your home with Remax Alliance three all three
nine two zero sixteen twenty two. Hi Tom Martinez here three three seven one
three talk three oh three seven one three A two five five all right,
butch said that in a divorce decree or in a divorce order, not an
order, I'm sorry. In the lawsuit the fight when his wife filed for
divorce. In the pleading, she said that he was overly jealous, although
in this state you don't have to give a reason for divorce. But she
said he was overly jealous, and she cited an incident where he got jealous
of a guy who was trying to sell his wife an extended warranty. I'm
not sure, though, are you asking about a divorce or about the extended
Quarrantine. Well, it's a little call him in a little from side to
be Frank or Tom. Sorry, it says Frank under you on the screen.
It's confusing. Oh Frank Duran right, that's on YouTube. Hey,
so explain to me that. Well, it was my wife's ex partner,
and she is always telling me he's a lot better than you, bigger,
better, more stylish in bed, he has a more style. And so
when I see him and he who the guy from best Buy? The guy
from best Buy has more but he's but he's a manager, Tom, He's
not just a salesman. He's like, so, we're not talking geek squad.
He's Oh my god, the geek squad would shine his shoes for him,
Tom, did she let me ask you something? Did your wife leave
you for a best Buy manager? So she already was dating this guy before,
or she left me for Applebee's supervisor. Man, she's got lofty goals,
doesn't she Applebee's best Buy? Okay? So fully, truthfully, I
want to know when is a good time to get an extended warranty, Which
products actually is worth it and which products it's not worth it? And it's
a scam, And I'll take my answer off of Eric. Thank you,
Tom, Okay, thank you? Butch my god, was that a long
way around a question? But okay, So, by the way, his
wife leaves him for an apples manager and then starts dating a guy at Best
Buy, she's just got this thing for executive, right, I mean?
Anyway, so he wants to know when is it worth buying an extended warranty?
Okay, here's what I say. Obviously you want regular warranties. Did
that come free with a product? I will never buy an extended warranty period.
How's that not while I have a regular warranty enforce, Because during the
time the regular warranty is in force, this so called extended warranty is concurrent.
You're not getting anything extra. Now. There are times, or were
times in the old VCR days or in the old certain kinds of electronic days,
you would get an extended warranty and it would say that on the extended
warranty it would say that you had like they would give you an extended warranty,
but they would do something for it. For example, you got so
many cleanings per year, or you had so many service calls or stuff like
that. If mathematically that worked out because in those days VCRs didn't need to
be cleaned in service once a year, So if you got that as part
of it, then you do the math. But nowadays extended warranties truly have
two reasons. One is, of course a profit center. The second one
is to keep you a customer because they figure, no matter what, you're
going to come back to them because they have an extended warranty with you.
There's nothing wrong with that, but they almost never make mathematical sense because you're
under a regular warranty. Now, if you want to, for example,
on an iPhone or computer, get Apple Care when your warranties up, or
if you don't get a Apple Care, or if there's something in addition you
want, there's a higher level of support you can buy. But I don't
like extended warranties as they are. Three three seven one three talk seven one
three eight two five five. Now this guy wants to be a real chick
magnet. By the way, I don't suggest Applebee's or Best Buy for perhaps
Walmart. Try there. I hear they score very well. Now let's talk
to Andrew. Andrew, Yes, I'm here, Hey, Tom, what's
going on that last call cracked me up a little bit. But anyway,
I've got a I've got a three month old German Shepherd mix that i'm fostering
and I'm looking hoping to turn out. How did you come to foster them?
It's a long story, man. He was actually at a kill shelter
in Los Angeles. It's getting bad at a lot of these big cities.
They're completely overrun, and he was actually on the list to be euthanized.
They're probably the COVID dogs are being returned. Yeah, they're getting just so
many in every day, you know, and so if they basically, if
they don't get taken in a couple of weeks, they're just putting them down
basically, is what's going on. So I saw the picture of this one,
kind of fell in love with him, and you found him on what
on social right? Yes, exactly, you're a crazy pay listen, I'm
crazy too, but you're a crazy person. See crazy people do that to
themselves on social media and they can't stand it. I know, I know.
Once I saw him and they said he was gonna be I know,
I just felt like I had to do something. But long story short,
he's here with me. Now, I live in a condo. I already
have another dog. My other dog doesn't get along. How old is this
German Shepherd? How old is it? He's three months old now? And
is he a true German Shepherd? No, the paperwork does say he's a
mix. We don't know what he's mixed with. But I mean, by
all accounts, he just looks like a German Shepherd puppy, you know,
but he's a really we don't normally do adoptions like this because it's so difficult
to figure out who's going to get the dog and all that day that's on
you. And again, I don't want to be inundated because there are so
many people trying to find good homes. But let's just put it this way.
I don't mind you putting the word out. So you got a three
month old he's I imagine adorable and a great dog, and they suckered you
into taking them. And and I don't mean that, I'm just kidding.
By the way, So Andrew, you're a kind person and you're looking for
a home. Can you tell us anything about the dog? His name is
Maximus. He's got a really good disposition. He loves Is he going to
be big? Does he have big, big, clumsy paws in the skin?
Drew? Yeah, yeah, if he's going to be a big boy.
Right now, he's only about twenty five pounds. He's pretty manageable.
But you know, it looks like he's growing every single day. You know
he's going to be he's going to be big. But definitely somebody that has
age. He's extremely smart. Yeah, okay, Well, what you should
do is email us a pick in case somebody calls us. Sure, and
then do you want to take calls on this directly? I don't know,
you know, I was thinking about that. I don't know if it would
be Uh, here's what I suggest you do. Here's what I suggest you
do, Andrew. I don't mind taking a few inquiries here and there,
but you should go on Gmail and get a Gmail address just for this,
and then call us back and give it to us. Perfect, And then
you can do that. And then with that Gmail address, you can send
pics and you can you know, correspond with people and make up your mind.
That's you know, whether people are safe or not. You've got to
do that on your own. And then when you do that, Andrew,
you can do that and then shut down that email address when you're done with
it. The other thing too. I notice on next door people do this
a lot, So if you're looking, are you on next door? I'm
not. I think I'll do the Gmail option. That sounds pretty easy.
Call us back when you have the email address and give it to us,
and then we'll put it out there for you. Okay, awesome, Thank
you so much, Tom cool Man. Okay, I thank you for being
a kind person. Three O three seven one three eight two five five.
Hey Frank Duran, the real Estateman dot com. He is the man when
it comes to giving you a market evaluation of your home free for the asking.
Frank Duran, the Realestateman dot com three oh three nine two zero sixteen
twenty two. And that's true, truly, no obligation and a full thorough
evaluation of your property and what it will sell for based on his thirty years
experience. Frank duranderealestate Man dot com. More coming up, go with a
sure thing Denver's best rufer excel Roofing dot com. You don't pay a cent
until you're content. Time for an insurance check up free, no obligation in
comparison call Compass Insurance paying too much your coverage at dozens of insurance companies find
out now three all three seven seven one help. You'll think you're his only
customer when you choose Frank durand the real estate man dot com to list your
home with Remax Alliance three oh three nine two zero sixteen twenty two. Kay
Tom Martino here three O three seven one three talk seven one three eight two
five five Claudeine, what's happening Claudeine? Hi? How are you this morning?
Good? Man? What's I mean? Good Claudeen? Sorry? I
always say, man, Hey, what's going on? Well? Last week
I had I made a trip to Colorado Springs from Greeley to see my brother,
and on the way when I got to my brother's house, I knew
on the way down, my air conditioning felt a little bit warm. When
I got to my brother's house, he said, well the fan is making
a noise. Alsome. Oh so we took it to the Catillet dealer down
in down in Colorado Springs. Yeah, okay, and uh they said,
well it would be like two hundred and forty three dollars shar diagnostic tests.
And I said, well, okay. So they called me back later,
and because I left the car there and said it was the thermostat was stuck
open, I said okay. And they did not tell me that I could
drive the car with the thermostat stuck open when I got of course you could.
But but what did they say they were going to do replace the thermostat.
Yes, they said they would fix the car for me, and then
I said, okay, So I picked it up the next day and it
came to well, it came to almost eighteen hundred. No, that's way,
that's way out of line. That's where. But you see, you
didn't you didn't shop around. I mean they took advance. That that sounds
outrageous to me. What did they do for eighteen hundred? They they,
of course they fixed the thermostat. And I did take it to my Cadllte
dealer here also and hadn't picked the price which they told they said they they
said that for the just for the labor was like fifteen hundred dollars, and
then they did the housing and one to three seals and charged me for coolant
and they said low engine temperature testing, found systems, clear codes and road
tests, and so what they did is they changed the fluids. After they
changed the thermostat charged me labor, and they charged me a sixty nine dollars
and ninety nine cent disposal fee. Yeah, well that's that's common nowadays.
But any way, it's it's that that's water under the bridge, I mean,
the only thing. So what are you calling about? Well, I
went to my Cadillac dealer here, yeah, and he told me the labor
would have only been seven ninety five. Well, yeah, I told you
they overcharged you. But there's nothing you can do about it now, is
there? Nothing? Can I not call the manager there? Well, of
course you can, of course you can. So did all they do is
a thermostat? Yes, Okay, what did the Cadillac dealer say it would
cost here? He said, well, it would be instead of just just
just tell me the whole price you were charged eighteen hundred. What did the
dealer here say it would cost? Well, let's see, instead of the
labor would have been eight hundred instead of No, just the whole price.
Tell me what you overpaid. I don't have time to do math right now.
Okay, you just told me what the labor would have cost and what
the shop see what a cox. That's all he told me. The difference.
He didn't quote me. The justed me those two things would have been
cheaper by how much? By eight eight almost eight fifty? Okay? So
okay, So if the thermostat was the same price, you would have saved
eight point fifty going to the dealer here. Yeah, okay, So so
I miscalculated four fifty. I want to saved four fifty there, Okay,
But you didn't and you said they didn't tell you you could drive it.
No one tells you that. They say this is what you need, and
then you're supposed to say, well, what if I don't do it?
I mean you you drove it in. You should have known you could drive
it out. Drive it out? But Claudine, I think that did you
pay by credit card? Yes? The only thing I would try. If
you can call them manager, you can ask for an adjustment. But it's
kind of unfair because people don't have to charge the same prices. Just because
somebody does it cheaper doesn't mean that you can hold the other party to it.
But if you want, you can contest part of the charge on your
credit card and try to make the argument that they overcharge you, and I
think you'll lose on it. It's not that I don't want to help you,
it's that it's not kind of fair on either part. You had the
work done, by the way, did they fix the problem? Yes,
well yes, yes, I don't know. How do you know? You
should let the other dealer look at the invoice, the entire invoice, not
do it on the phone, and then see what they say, because there
could have been some recharging and stuff that you don't know about that they don't
know about. Three zero three seven one three A two five five four hundred
sounds almost too close to call. There might be something else we're not seeing,
Okay. You know that happens a lot and people you ask questions like
can I wait? Shop around? Call around One clear Choice Garage Doors,
the garage door company. I love. I mean it for the opener,
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Choice doors dot com. Go with a sure thing Denver's Best roofer Excel Roofing
dot com. You don't pay a cent until you're content. Time for an
insurance check up free, no obligation. In comparison, call Compass Insurance paying
too much your coverage at dozens of insurance companies find out now three all three
seven to seven to one help. You'll think you're his only customer when you
choose Frank durand the real estate Man dot com to list your home with Remax
Alliance three all three nine two zero sixteen twenty two. Hi Tom Martino,
your troubleshooter. Discount bath Duck with us Discount bath and Chris. We talked
about the whull bath, but really that's a full bath. We talked about
in the price range. That's a pretty good price range. And obviously bathrooms
are crazy. You can suck up as much as you want in there.
And I do want to make it clear though, these guys have lower overhead
and markup than almost anyone and that's the important part, the value part,
and you're welcome to check them out and to compare that. Don't make quick
decisions on this. So somebody wanted to know, But what about a true
little bath? Like so many times they're overlooked where you just had to sink
in the toilet. What are those ranges and prices? You know, they
that's a lot of times what guests see, you know when they come in.
And yeah, you can spend very little in one of those just depending
on what you're doing. You know, a couple thousand dollars maybe five.
There's not a lot going on in there. You got a little plumbing countertopped
and you yeah, toilet and the floor. Really now you do total turnkey
right, correct? Yep? And what about design input? Yeah, so
we do that too, So the designers will come out to help you actually
figure out if you're beginning to and so. But you get input from people
absolutely like what they want obviously input but I don't know enough to give input
sometimes and I just want ideas. Do you do that absolutely? Do you
do it with pictures or you do it with drawings? Pictures primarily, but
we do have some some three D modeling that we can do also, so
you can show people what it could look like. Correct, all right?
And by the way, that's discount bath dot Com. I guess save if
you have any questions on bath so many people do. Claudine said she took
her Cadillac and they charge her too much and there's nothing we can do about
her. Really. I mean people, that's why I tell you, please
do me a favor and always check prices and don't have work done. If
you have any doubts, you may have to pay for diagnostics. Don't let
them tear things too far apart unless you get at least a verbal estimate of
what it's going to cost. Dylan's got today seems to be like a mini
car today. Hey Dylan, you want to talk about a twenty thirteen Toyota
Tundra. Very popular car. What's going on? Dylan? Dylan? Yeah,
can you hear me? I sure can, all right, hey man,
Yeah, a longtime listener, Thank you, Yeah, for sure,
for sure. Yeah. So I just bought back in late April this truck
from a dealership in Fort Collins. I actually live up in Casper, Wyoming
now, but I'm originally from Golden Okay. And you've got it just this
past April, just like we're talking about two months ago. Yeah, yeah,
Well it gets better. A couple of days after that, I hit
a deer and so got into the shop. They're covering everything. Kind of
had to fight with the insurance I'm covering the alignment, but whatever, it
looks like it's going to get covered. The alignment shop they called me today.
So the dealership they replaced the truck has a lift kit on it,
so it's called the Rock Warrior, which you could kind of almost say it's
like Toyota's version of a Raptor. Yeah, okay, it's got a lift
kit and everything on it. They replaced the front struts with stock thruts,
so they basically without replacing everything else, which would need to be if you
were, say, let's say, taking off the lift kit, they just
replaced the struts with stocked struts. Wait wait, wait who replaced it the
place you took it into to be fixed. No, No, the dealership
that I bought it from, which is Peterson Toyota. Unfortunate. Okay,
so the previous dealer that owned this put new shocks on it, but not
the right kind. Correct. Correct? So what the alignment shop is telling
me like, hey, you know, we can get insurance to cover the
alignment. That's not a big deal, but they are not able to give
it a proper alignment without the proper suspension on it. Let me ask you
something. Let me ask you something. If were those shocks, those original
shocks, they shouldn't have been on there. Were they damaged in the accident.
I don't think they were okay, But they're saying you will need an
alignment because of the accident, but you're not going to be able to get
the alignment because of your pre existing shocks. Hold on, we'll come right
back to you. I'm Tom Martino. This is an interesting dilemma. Does
that previous dealer owe anything? We'll talk about that and more coming up on
the Troubleshooter Show. Plus discount bath dot com. You ought to go there,
look around, have your questions coming up? Go with a sure thing
Denver's Best roofer Excel Roofing dot com. You don't pay a cent until you're
contenth Please time for an insurance checkup free, no obligation comparison call Compass Insurance
paying too much your coverage at dozens of insurance companies find out now three O
three seven to seven to one help. You'll think you're his only customer when
you choose Frank durand the real estate Man dot com to list your home with
Remax Alliance three oh three nine two zero sixteen twenty two, ripped up news,
need advice? Who you don't have? Come, run in just as
fast as we can. Shooter's gonna help coming man. This is the Troubleshooter
Show Now Tom Martino, Hello, Tom Martino here, Welcome to the show.
Three O three seven one three talk seven one three eight two five five.
This hour brought to you by renew Home Innovations dot Com for U tub
to shower conversions. They do these wall systems that look like stone with no
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oh three nine zero four two thousand and uh. By the way, speaking
of bathrooms, we also have discount bath with us today discount bath dot com,
and we're going to talk about anything in that realm. We had a
few questions texted in. One is about you have a lifetime wall system as
well, right, correct? So can you explain what it is? Yes,
it's an acrylic wall system. That is what does it look like?
Does it mimic looks mimic stone? It does? Yeah? Or you can
do solid colors. You know, I really I like stone, But why
would anyone want real stone because it's really difficult, right, bad idea.
Do people still do tile? Tile's good? Yep, yeah, a lot
of people still do tiles. So you've got the trade offs. A lot
of these companies you're going to do one or the other, but not both.
We do both. Someone wanted to ask, do you refurbish bathrooms?
For example? Have you ever come into an existing bat they like, but
just reduce some of the tile and the sinks and the stuff. Redo what
they already have as opposed to tearing out and hauling away like the existing basins.
Is that what they're well they're talking about. I don't know, but
I think what they're talking about about is they have some subway tile and they
have some stuff they really like, and they want to know, can you
redo stuff? We don't. Often it's you know, it's not a great
idea. There are their companies you just you basically tear out hall away and
reinstall, not upgrade or not refurbish. Yeah, we don't refurbish existing and
to me, that could be more expensive even it can be all right anyway.
Dylan wanted to talk about the sale of a vehicle. Now Here's what
Dylan said. He had a twenty thirteen toilet a tunder he bought the Rock
Warrior in April. He hit a deer. While it's in the shop,
they discovered that he can't get a proper alignment because of shocks that were previously
on the vehicle. Now, what is your question about that? Dylan?
Well, I really want your opinion on I mean, I understand as is.
I've purchased quite a few vehicles. Okay, I was going to go
there. So you bought the twenty thirteen as is and it was a Rock
Warrior. It was as is, and what you did not realize it did
not have the Rock Warrior shocks that come with that package. Instead, the
dealer replaced the Rock Warrior shocks with regular shocks that are at propos for a
twenty thirteen Toyota, but not the Rock Warrior. Right correct, So what
is your question? Can you You can't hold, You can't say, let
me get right to it, because I know what you're thinking. The original
dealer is going to say, we never guaranteed anything. You bought a truck
as is. It had new shocks on it, but it wasn't the right
ones. So what I mean, there are used cars all day long that
are sold without the right stuff, or or with bad stuff or with great
stuff. That's something maybe a used car checkout would have found. But first
of all, I don't agree with them that you can't give that truck an
alignment. I think they're full of crap. By the way, okay,
I mean now does that mean well you may want to take it and see
if you can get it aligned. Now, if you can't get aligned,
my question is why was a holding alignment before? Yeah? That was my
question too, And I mean basically he's telling me so there's two issues.
For one, you know, the alignment shop doesn't feel comfortable that they can
give it a you know, a good alignment and do it correctly without the
proper shocks on there. I don't feel like they're well, it does it
does have the proper shocks on there. They're saying it doesn't have the heavy
duty shocks that comes with this aftermarket package. Well, basically, what the
deal is now, Tom, is that it doesn't have a lift in the
front and it has a lift in the back. So it's causing the way
is why, Okay, what happened to the lift that was in the front.
They they replaced it with with the different types of struts because part of
that lift kit is the struts, so it allows it to get the higher
clearance on it. So you know, but here's what I want to know.
Before your truck. Listen, before your truck went into the shop,
was it even Yeah, it was, it was dead on. Okay,
Now hold on, if that was the case, it went into that shop
with the original shocks and the and they had the rock Warrior package and it
was perfect. It was fine. And now you're telling me when they replaced
it for the accident before they mean, yeah, now you're telling me that
that shop can't get it back to the way it was. Why why?
Yeah, that's a good question, that's a good Well, well you're saying
you're saying it's not lifted in the front anymore. Why it was when you
took it in there. Why is it no longer? So well, apparently
it wasn't because it would have been it would have been sitting higher. So
he's also telling me, this is the other issue that even if they do
align it back, that essentially I have no suspension in the front because it's
hitting because of the wrong strust being on there? Was it hitting before?
Was it hitting before? Facers? Honestly, I only drove it for two
days before the accidents. Okay, then here's the point. Then it could
Dylan, it could very well be. It could very well be that you
bought it with a defective suspension, and that's what you call as is now
right right. It could very well be that these guys are lying to you
and want to want to charge you a lot more money. So the only
thing I would do is get another opinion from an honest shop to see.
Well. I mean, I'm not saying these guys are not honest, but
you are having a question. Now, did you call the original dealer?
I have not yet. I wanted to talk to you first. I wouldn't
call them because they have nothing to do with it. They have nothing to
do with it. What what shop is it with right now? I think
it's called Kelly's Alignment. And then, like I said, I'm in Casper,
Wyoming, man, Okay, gotcha, got you? Gotcha? Yep,
yep. So, and I don't think these guys are trying to take
me for a ride. He even said, hey, man, if you
want to just buy the shops yourself to tave you the money and we'll put
them on the hour or the labor that they quoted me is very reasonable.
It's like to them, how much did they say to get it? To
get it to where it's supposed to be for a rock warrior, how much
would it cost you on top not not the hole, but on top of
what insurance is paying. What would it cost you? So the shocks themselves
are about nine hundred dollars, and then the the labor would be just shy
of three hundred. So this is even with all of the insurance work on
top of that, you'd have another twelve hundred. Correct. I think you
ought to go ahead and do it if you think they're telling the truth,
Okay, I mean why wouldn't you A twenty thirteen hundred is a damn nice
truck. It is, and it's perfect. There's not a scratch on it.
Before the acci didn't happen. I mean, it's how many miles it's
about one to eighty. Well, those toytos can go like hell? Man.
Was it maintained very was the engine maintained? Well? It is?
I mean the truck could not be in better shape for it. Then I
you know what, bro Then why would you cheap out? I would go,
But I guess you weren't going to cheap out. I have a sense
you were going to have it done anyway. But you wanted to know could
you collect from the previous dealer? My answer is you could ask them.
There's no harm. But I don't think you have a leg to stand on
to make them do it. You know what I'm saying? Sure, Okay,
yeah, Well that's that's what I was looking for, and that's kind
of what I thought. But hey, man, I figured that I should
get thirty years of listening to you go to waste, and I'd figure i'd
call you first and see what your thoughts were on it. Okay, listen,
I'm wishing you the best. Maybe they'll chip in something. Three oh
three seven one three eight two five five. Got more coming up on the
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You'll think you're his only customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three oh three nine two zero
sixteen twenty two. Hi Tom Martino, your troubleshooter three O three seven one
three talk three oh three seven one three eight two five five. All right,
now we have an issue with Walmart. What is happening? Kenny?
Sure, Ken? What's happening? All right? Right? This is in
Walmart, Marshall, Minnesota. I'm in Minnesota working them out of Denver.
Okay, So when I get out here, I sign up for Walmart for
Walmart Plus deliveries in the motil room I'm in in Marshall. Yeah, I's
come to find out they won't deliver the hotel rooms in Marshall, Minnesota.
Walmart won't do it. I don't know this. Now, wait a minute,
do they hold on? Do they do it anywhere? Do they do
they deliver like to motel rooms anywhere? Yes, in Colorado they will,
But in Marston, Minnesota they Now do you know that for sure that they
will in Colorado? Yes, because I've been in motel rooms. Ready to
do over there? Okay, okay, And why won't they? I don't
know the policy. I just got out here a couple of weeks ago,
and I come to find out the hard way. So anyways, here's the
problem. When I filled out the address delivery address, Walmart turned around and
changed my billing address. So when I ordered the food, yeah, I
don't know why. That's a good question. Anyways, they turned around and
kept on saying ordered cancel for a user activity. It took me seven times
calling Walmart customer support and he suddenly said they will fix it, and the
same problem happened again. Finally got ahold of a woman on the eighth time
who said, what's your billing address? I gave her the ones in Denver.
She goes, that's not it, and that's what she goes, look
at your wallet. I said, okay, and I said fourteen twenty five
College Avenue in Marshall, Minnesota my billion address. That's the hotel room I
went to. Yes, so ever send you you wait. Wait, so
you tried to get it delivered one time to a motel room and they changed
your billing address. Correct, So I found out they won't do They won't
do it to nobody because I called a couple of hotels like Super eight,
and they won't build it right over there either. So anyway, it's only
three miles in the hotel run. The reason I'm having it delivered, I'm
in a semi pulling oil for the tack for the road cruise. Yeah yeah,
yeah, so I can't move the semi. Want to. By the
way, what are you trying, Kenny? What are you trying to have
have delivered? Oh, supplies for the tractor. But when I'm out on
the road for a week at a time, food like like like what I'm
curious, like what kind of stuff that you can't get somewhere else delivered?
Like what kind of stuff perishable? Or the idea, the idea, anything
that I can go ahead and you know, cup of noodle, you know,
yeah, yeah, yeah, Okay, So you're talking about just groceries
and sundrys and stuff like that. Yeah, maybe some shocks, you know,
maybe some chemical gloss to the hot oil, you know what I mean?
Anything? You know? So anyways, I turn around and can't can't.
Do you use Amazon? Or are you not there long enough to get
an Amazon delivery? Do you want something local? All I got to say
is goal Amazon will using them? I reactive on my account. I'm going
to start using them again and get rid of Walmarts. Anyways, I am
a Walmart Plus member. So I get out there and I find their outs.
Yeah, and three more phone calls and I still can't get my food
delivered, and I finally, I finally they said, okay, your delivery
is ready for Marshall Walmarts. We will bring it out to you for causing
us much trouble. Oh no, never shows up, right, because it's
God to take Ye, that's right, I said, so they cut There
was eleven phone calls total and I still haven't got a refund. Well,
you know what that sucks, man. I mean I would just cut bait
and forget it. I mean, at some point you got to forget it.
That's what I said. That's why I'm going back to Amazon. But
I'll take you or or wait a minute, what about like like like when
you say food, you're not talking about immediate food like door dash. You're
talking about like stuff from this What do they have like, uh, do
they have what kind of super markets? Usually supermarkets deliver now too with instacart.
You're you're absolutely right, but I just got out here. There was
Walmart. I had that plus No, I get what you're saying. Yeah,
yeah, so you know I reach for eleventh times they laid light in
Mark I mean Tom, And is there anything I can do to help?
Yeah, you can get a hold of your angels at Walmart and haven't look
into this issue because there's something Okay, okay, it is it only in
Marshall That is the one I had paus with. Yes, they're the ones
that change your address. Correct, Okay, do me a favorite Kachina.
Just get his contact info so we can tell corporate about it and we'll send
it to an angel. But thank you for calling. Sorry you're having that
trouble man three oh three seven one three talks seven one three eight two five
five. So let's take let's let's see Kenny. Okay, let's take Rob
solar tax credits. He wants to talk about. Hey Rob, what's going
on? Hey? Tom? How are you? Thanks for kay? Good?
What's going on? Tom? I'm trying to figure out the process forgetting
federal solar tax credits, maybe even some Colorado ones, because it seems pretty,
I don't know, difficult to figure out. The solar companies seem to
think you'll figure this out on your own. Now, wait a minute,
Wait a minute, do you have a system? Not yet? Okay,
Well, if you go with one of our experts, you don't have to
worry about any of that. They can walk you through it. Okay.
Other incentives for the county I'm in that, maybe the state? Or is
it only federal? Okay? Sometimes not counties, but sometimes utilities have special
incentives, and you also have grants, but that's usually for commercial systems.
Are you looking just for a regular residential system? You got it? Yeah,
and trying to also figure out Tom if it makes more sense to lease
or to buy. Okay, that is a question for that's a finance question.
It has nothing to do with the system itself. But here's what I
would tell you, I personally like to buy it, okay, only if
you hook up with companies with good warranties and good products. If you well,
actually either one. Leasing with the bad companies just as bad as buying.
I think you're better off buying no matter what. But our experts have
some leasing programs as well. Here's what I'm trying to tell you, Rob,
when it comes to solar, it's the singer, not the song.
Okay. What I mean is is that you need people who know the industry.
Most of the components are pretty equal. Okay. So if you go
with some of our experts, you get increased tax credits, not just thirty,
you get forty percent. Did you know there's an extra ten percent if
you get your products in the US? No, no idea. Yeah,
And guess what other solar companies won't tell you. Do you want to know
why? Because they keep it they Just what I'm getting at is you need
to go to a company that will maximize your tax credits, tell you how
to get them, and then they have great financing available too. So I
would go with financing assystem with maximum tax credits. But I would only go
with a company that I recommend. And I'm going to tell you why,
because I'm tired of seeing people burned in the solar business. So where are
you located? By the way, I'm in Jefferson County. Okay, let
me give you a couple names you want. These are people, man.
We are getting rave reviews about both of these providers, Red Rocks, Roof
and so Roler. You can talk to brook Over there three oh three seven
zero four two four four nine. Okay, Now probid energy dot com.
You can talk to Mark three oh three six two three fifteen thirty one.
Great. And the question is tax credits just in case people are listening.
Tax credits are easy. You have receipts for your solar system. You can
do it all yourself if you wanted to. There is no it is not
magic. It is very very easy to do. But these people will walk
you through the entire process. Okay, I got to take a break.
Three oh three seven one three talk seven one three eight two five five before
I do discount bath dot com, Chris, we have one call here that
wants to know can you install a bath in other words, where one does
not exist? Yes, you can. Okay, so you don't just do
redo, So you can go to a basement where they're ruffins and do a
bit. You can do a bath. Yep. What do you do in
an area where there are not ruffins? That's that's major construction. Do you
do that? Yeah? We do that really, okay, licensed plumbers in
there. We got to bust up concrete, move move plumbing unless of course,
yeah yeah, okay, yeah, I mean sometimes it's not doable,
it's not worth it. Yeah, but it's doable in most cases. Okay,
we got more coming up. By the way, discount bath dot com
can be reached whether or not here at seven two zero nine seven nine,
twenty three twenty two. Go with a sure thing Denver's Best roofer Excel roofing
dot com. You don't pay a cent until you're content. Time for an
insurance check up free, no obligation. In comparison, call Compass Insurance paying
too much coverage at dozens of insurance companies find out now three all three seven
to seven to one. Help. You'll think you're his only customer when you
choose Frank durand the real estate man dot Com to list your home with Remax
Alliance three all three nine to zero, sixteen twenty two. Now, Hi,
Tom Martino here, and I welcome you to the show. Let's go
to Pete. Now, Pete, you have a question about horses, and
I've had horse properties. Pete, I miss my horse every single day of
my life. What's going on? Man? Yeah, how's it going?
Tom? So good? Pete? The biggest my issue is I I'll start
with the problem. I received a written warning from Elbert County that my horse
arena is on county property at County Road. What now, wait a minute,
is this an indoor or outdoor arena? It's an outdoor arena? Now,
how did that end up on? How? What do they mean?
County property? So there's a road that comes into my property that was probably
abandon thirty years ago. It's an easemant going to a property, a five
bigger lot to the north of me. Okay, And and is that is
that easement? Is that easemant county property? It is? Yeah? And
there's a utilityesman as well, and is your is your does your arena encroach
on it? It's really hard to tell. It's looking on Google Earth.
It has got to be really close, but you can't. I mean the
road was, like I said, abandoned thirty or forty years. Yeah.
Yeah, but but ho when you take when you take the road together with
the easement and what's called the right of ways alongside each road, if it's
even close, it's probably encroaching. Probably. But now the issue is they're
saying, I can the remedy of the situation is to prove that I am
not on the easement, which would be a survey I got quoted at like
eight hundred dollars. Yeah, that's cheap the end. But is the burden
on them to prove that I'm on their property or is the burden on me
to prove that I'm not. I mean, it seems like well that that
there is no law. There is no law on it that I know of.
I would imagine it's just common sense. They don't want to spend the
money. But I want to know what generated the letter. It was an
anonymous source. It was my neighbor to the north. I can guarantee that
he's not answering my phone calls. Okay, so the neighbor to the north
is there is there a home there. So he's got three five acre loss.
This lot that this road goes to is empty. He's got no intentions
of selling it. I think he got win that we're going to be moving
in a year or two and watch his remedy before we leave. I don't
blame the guy. If truly there's an easement, a county easement to his
property, I don't blame him at all. I don't necessarily blame him either.
Now I do now, I do not believe. And the more I
think about it, you should have before making that arena, you should have
had some kind of permit for the disturbing the dirt. If you're on five
acres or how many acres are you on? Just under six Usually if you're
disturbing dirt and doing that, how long ago did you put that on there?
About five years ago? We're out in Elbert County. Yeah, I
understand that. But when you grade and do a certain amount of dirt,
usually it requires some kind of a permit. And I'm not sure if I
actually left it didn't require a permit. I think if there was a certain
height, then I would have had to have gotten the permit. But well,
it's not so much height as is a disturbing natural drainage or earth.
But we don't have to split hairs on that. If they don't care,
they never talked about that, forget it then. But what I'm saying is
probably the burden would be you, because if you wanted to put up a
fence line, or you wanted to do anything, you can't just go put
it up and say, now it's up to you to do the surveys and
let me know of them encroaching. I really believe since you took the action
of putting it up there, they would have to You would have to prove
that you did it within your property, and if they did something, they
would have to prove it. But I think logic would say, and there
is no law on this that I know of, but I think logic would
say, the person taking the action like putting up a fence, putting up
a building, putting up an arena, would have to show it's on their
property. And that's called in improvement survey. Okay, that's why they have
improvement surveys. You don't go to the county and say I'm building this,
go ahead and make sure it's on my property. They say, go to
hell, give us an improvement survey. So the more I think about it,
that's why they have improvement surveys. Okay, yeah, but's sure,
that's why I'm going on. Why would you? Why would If I were
you, you better do more than just find out if it encroaches. I
would have an improvement survey done to show where you're going to move it if
you have to move it. And it can't be that expensive to move it,
can it? Well, it is. It's four by four tubes.
Steal about eight foot tall posts that are in there. Oh my goodness,
you put some money into that. Okay, here's another here's another suggestion.
Sometimes the county will let you do lotline adjustments and you have to pay for
that. But better than moving the whole thing, would they allow you to
move that ease? Do you have that easement? What's on the other side
of that easeman? Someone else's property? Yeah, my neighbors to the north
is just a pasture for his horses. So how I wonder how he would
feel about just moving it and and you paying for that. I mean,
is it a graded road? I mean, what is it? No,
it's it's literally just grass. I mean it used and since the developed,
you know, it's a development of like five acre lots and that road has
never been used. I mean it's it doesn't matter if it's never been used.
Oh, I know, the only the only thing that matters is that
you are using it. And they don't want you to go beyond twelve years,
okay. They do not want you to stay claim to that property,
that land. Okay, So I I mean you may have to end up
moving it, but you could ask the county and the neighbor if you pay,
you know, I mean even though it's actually there's nothing to pay,
it's not graded yet, would they let you do a lot line adjustment and
then you reimburse him for moving it over, because you are going to be
taking more of his property in essence, because you went on to the public
right away, the public right away would have to shift to the north,
and as it shifts, it takes more of his pasture. Yeah. I
don't see that happening, but it's where it's shot. Do you ever talk
to the guy we used to have a decent relationship until we started having Trump
signs out. I don't think he oh, oh god, you're the enemy.
Yep, Okay, I see this. Yeah, you're right. Things
get crazy. I mean, it's a easy how crazy we've gotten over that
crap. I remember, man, I remember when my dad and my mom,
or my parents or my aunts and my uncles would argue about politics for
five or ten minutes, be done with it, then have spaghetti. I
mean it's like, now you can't have spaghetti. You just want to get
out and get the hell out of there. People are so damn angry,
oh man. And I'll tell you why, Okay. And I think I
know why. Because we're convinced. We're convinced of the stereotypes on both sides.
If we are Democrat, we're convinced that conservatives want to control our lives.
As far as morality, we're convinced that they do that. They they're
just rich, greedy bastards. They're racist, they don't want any immigrants in
this country and all of that, and they're overly religious, blah blah blah.
If we are conservative, we believe that liberals hate free speech, hate
the country, hate the flag, hate the military. They want everything to
be green. They belong to the Church of Climate Change, and they want
to control every single aspect of our life outside of morality, and anything goes
when it comes to morality. Now, none of those things are true about
either side. Well, yes, there are little things true here and there.
But I think that when we look at then a conservative or we look
at a liberal person, we are saying to ourselves that's what they are when
it's just. And I blame primarily the media for that, I really do.
They and social media because they get that's how they get viewers, and
that's how they get likes, and that's how they get there. Their algorithms
are designed to piss us off. I think it's called the piss off algorithm
anyway, So it's anyway the best to you. I would talk to him.
Here's what I would say. Appeal to the guy and say this,
listen, is it possible? Just say this, is it possible that if
we move the easement over with the county's permission, I can just reimburse you
for any of that. That's that the land that might disperse on you to
move that easement over, I mean, and so if you ever want to
use it it's there and then you but but you know, just say it.
The worst that can happen is nothing. I mean, I don't.
I don't think why would he? Then it would? You can say it
would save me from moving the arena and it would be a still give you
full easement to your property. I'm Tom Martinez. We have more coming up.
Go with a sure thing Denver's Best roofer Excel Roofing dot com. You
don't pay a cent until you're content. Time for an insurance check up.
No obligation in comparison, call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three all three seven seven to one help.
You'll think you're his only customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three all three nine two zero
sixteen twenty two. Hi Tom Martino, your troubleshooter. Three O three seven
one three talk three oh three seven one three eight two five five. Now
let's talk to Charles about shipping cars. I get this question all the time.
I better get these guys on the deferlist. Hi, Charles, what's
happening, Charles. Charles is listening to something. No, I'm not running
out of town. Put them on hold, please, thank you. Get
a hold of them and I'll talk to him about shipping cars. I will
tell you that a lot of people are wondering about shipping cars nowadays, and
that's not a bad thing to wonder about. If you need a shift.
Hey, Tom, you want to hear about Cheryl? Yeah, I do,
go ahead, Okay, Well, Cheryl was the one who had that
TCM module and a problem with shomp. Yeah. What she said was they
quoted her forty five hundred. I don't know if it's their fault or not.
She read me the warranty statement. It was issued by Ford, and
Ford said there was a ten year warranty on it or a one time fixed
at any rate. I told her to check with local Ford dealers call them.
Wait a minute, so I don't understand, and we're running out of
time. I want to talk to you about it after the break. I'm
Tom Martine Moore coming up on the Troubleshooter Show. Go with a Thing,
Denver's Best Roofer Excel Roofing dot com. You don't pay a cent until you're
content. Time for an insurance check up free, no obligation comparison call Compass
Insurance. Pay too much your coverage at dozens of insurance companies find out now
three oh three seven seven to one help. You'll think you're his only customer
when you choose Frank durand the real estate Man dot com to list your home
with Remax Alliance three oh three nine two zero sixteen twenty two d News.
You don't have come run ins as fast as we can. Shooter's gonna help.
Come man, This is the Troubleshooter Show. No Tom Martino, Hi,
Tom Martino here, Welcome to the show. Three oh three seven one
three talk seven one three eight two five five. What's happening in your life?
How can we help you? We got discount bath dot com with us
discount bath tourds you don't normally see together. And they can do a hallroom
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And they can do brand new baths or they can do renovated baths where
they tear out and haul away the old one. And we'll talk about that
if you have any questions. Three oh three seven one three top three oh
three seven one three eight two five five one. Charles wants to talk about
transporting our shipping cars. Hi, Charles, what's going on with you?
Our number again? Three oh three Martino, you can call twenty four seven
three oh three six two seven eight four six six. What's going on?
Charles? Tom. I'm in these for a transport vehicle from car Off to
Massachusetts for a new job, and I've been looking for a freight carrier and
the problem happens is that these brokers are charging me upfront free and then but
that fee is not accurate. And then wait a minute, wait a minute,
what do you mean it's not accurate. It's not accurate because I did
because some of these these broker companies don't even have a DLT number. So
what they do They charge you upfront fee and then they look for a carrier.
That's right, carrier, it comes pick pick your vehicle up right,
shipm it. When you get your location. It's more than the original price,
so they know it's exactly. You're right because they're not really transporters.
They're not transporters at all. They're just brokers, just like in the moving
business. You're right about that, Charles. And if you had any recommendations,
well I do. But here's the thing. I've not gotten any negative
response back. And really, I really you know these guys are not on
my referral list. That doesn't mean anything, but I will tell you that
I have used them, and that's why I can when I give him out.
I just don't want to be held responsible if you have a bad experience,
because as I said, I have not I have not personally vetted them.
I just know I've used them. I use this one. I use
this one that did a great job for me. JS Auto Transport. Okay,
and the number is seven four four some eight five five one four seven
three. Would you do me a favor though, let me know, because
I don't think he's a normal broker and I really had good, good good
luck. But I want you to let me know. I think it's called
J and S. It might it might even be JNS. I I might
be wrong on that. Let me let me check JASS Auto Transport. Let's
see because I know that there are some with similar let me make it.
Let me just see. I want to look real quick here to make sure
I didn't give you the Let me see, uh see, I don't know.
There's one called JNS and then there's one called JS. Just use that
number and that should get you through. But let me know what you find.
As far as if you think they're just another broker, I'll stop recommending
them. I know I had a perfect, perfect experience, you know.
So that's all I can tell you that. I just want to ask them
to Tom. This is what I've learned is that in this business with with
the brokers, I have afraid company. I'm getting ready start to myself.
One thing I've learned is that when you're dealing with the brokers, they uh
you got to you really got to vet them. You got to see if
they got a d t MC number. But anybody can get that right.
But there's a lot of them out here that don't have that. And there's
an ownans nation called I believe it's called the f m SCA they have.
They're really cracking down on a lot of these brokers because of the what they're
doing. Because some people they double broker. And some people don't even get
charged for the carriers don't even get paid for, you know, delivery and
stuff. And I'll tell you there's another one too. And I got this
one from a car dealer who uses them out of Denver. Again, I
can't tell you that. I just know that I've used them. And they're
called the local guy is Baja b h G Okay, now right, they
are affiliated somehow with u Z Auto Transport again, but Baja locally is three
oh three eight seven to two thirty six seventy two. They're up on Smith
Road. Do me a favorite man when you call them, to call me
back and give me feedback. And then if you're going to start a company
and you want to do it the right way, let's get together and help
you, because I mean, I would love to promote a good company.
I get this call all the time all the time about transporting. Okay,
sure I'll do that, man. I just went I can you get that
number? That last number one more time? I got thrilled three yep eight
seven to two, three six seven to two. Now I see that they
also go by yeah, three six seven to two. They also go by
u Z as in uniform Zebra. They go by U Z Auto Transport up
on Smith Roads, same office, so it must be the same ones.
And I got him from a local car dealer who ships a bunch of cars.
And yeah, so they they really do a good job. So you
know, I mean, but do me a favor though, and really call
me back. If you call three zero three Martino, you can leave a
message and that that will tell me if I'm barking up the wrong tree or
not with these transporters. Again, I don't have them on my referral list.
It's just some people I've used in the past. Thanks. I appreciate
that. Appreciate you, Thank you, no problem, Charles, thank you.
And we have discount bath with us and again with discount. You know
with baths. Here's what's funny about bathrooms. They are really difficult I think
too. How do I put this? They're difficult to stand out. I
mean, bathroom they're kind of boring in my opinion. I mean, really,
there's not much new under the sun. I mean, what are people,
Let's put it this way, are there styles are people? I imagine
you have to match your home a bit right. You're not going to do
an ultra modern bathroom and a conventional you know, Tuscany home. Yeah,
that's correct. There's lots of styles and things are changing. I mean,
the grays have been in for a long time. They're starting to move out
now now people are moving back to the earth tones. Marvel tile is really
in. Tell me, tell me some of the things that are universally bad,
that that really don't hold up well and don't have good resale. What
are some of the things that you've found that that might be Yeah, don't
do it. Yeah, in your opinion, don't leave your cabinets in most
cases if they're old and low. The low height vanities and so what are
there new height vanities? Yeah, they're the same height as a kitchen now
as a counter. Yep, kitchen counter move Come on, yeah, kitchen
counter height. Most vanities in the past were like thirty or thirty two inches.
I can't I don't know what mine are. I mean, are you
standard? It's standard, So it's lower than No, it's the it's it's
the one, Okay, mine is the way it's supposed to be. Correct,
So there are lower ones. I didn't know that. And then so
what else? Uh? The uh vinyl floors. Nobody knows, okay,
of course, no one, no one, no, yeah, obviously.
And then just the older style tile with a lot of grout. That's not
really good anymore. You mean like does that that way? Yeah? Yeah,
yeah, yeah, that's more like a Southwest look that's not in.
Yeah, correct. Okay, are these solid surfaces in, Yeah they are.
The quartz, Yeah, quartz is in for countertops, and there's even
a quartz wall out there. It's kind of a hybrid quartz wall that that's
really nice. The nice thing about the solid wall systems is they're easy to
clean, easy to maintain, lifetime warranties. And then I hear, now
some baths you can't do this, But I hear that a lot of them
that they don't want shower doors or curtains. They did way with them completely
by turning the corner. Right. Yeah, that's we're not I mean,
I'm gonna ask it. It matters the size of the shower, for sure.
I hate doors, and I love I have a glass block that is
curved and you walk around and there's nothing you know, those doors are always
a pain in the ass. Yeah, they can be, and they can
leak. Yeah, most most bathrooms need a door of some kind though,
I mean the showers. It's not big enough. You know, in the
in a man or a master bathroom, you can get away with no door.
In a smaller hall bathroom, you're gonna have to have something. Are
people still doing a tub shower combo? They are the most ugly things where
you have to step up in a tub and take a shower. Or does
anyone still do that? To a few people? And and sometimes it's because
of a dog or a kid, they still want that small bathtub in there.
They do in one room, but can't they do it separately or they
don't have the room, They don't have the room for it. Yeah,
so the but most people are taking out to the tub and turning it in
to a shower. So the tub to shower conversion just total shower, no
tous to shower. I mean most think about it. Most people shower,
then they don't bathe in that little thirty by sixty ton. Someone wants to
talk about it, walk in, I'll ask you about that. I have
my own thoughts on that. Okay, but remind me to talk about that
coming up. And then, Deputy Doc, what did you want to say?
About the Cheryl. Okay, Yeah, Now, Cheryl, here's the
thing. Cheryl claims she had the module done on her car and it should
still be under warranty. And you're saying it's a Ford warranty and SHOMP is
not honoring it or what exactly? What she read to me was that it's
good from seven twenty three to ten years. So what I told her to
do doesn't have to go to shop, I said, just look around for
local Ford dealers, call them up and see if they'll honor the warranty.
But why wouldn't shop on if it's a Ford warranty have it doesn't matter,
Tom, But she can get it done somewhere, right, No, I
understand she hasn't. But at home, call you didn't see it. You
just you didn't see it. You just she read it to you. She
read it to me. Okay. So she has a Ford Transmission control module
and it literally says ten years according to her. Okay, and SHOMP will
not honor it, which should not surprise us, by the way, but
another dealer might we again to make some phone calls. No, that's right,
let us know what happens on that three oh three seven one three eight
two five five Go with a sure thing Denver's best roofer Excel Roofing dot com.
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to one. Help. You'll think you're his only customer when you choose Frank
durand the real estate Man dot com to list your home with Remax Alliance three
all three nine two zero sixteen twenty two. Hi Tom Martino here three year
oh three seven one three talks seven one three eight two five five. You
know off the area are talking about tribute fans. What tribute fans would you
like to see? You know, we all know about the normal ones RNY,
But anyway, what what tribute fans? Chris told me, Chris,
you said that you're going up to Red Rocks, so there's gonna be brit
Floyd, which is correct. Yeah, the Pink Floyd cover band on Thursday?
Does Kiss have a cover band? I mean a tributevan? I don't
know. It would be easy, yeah, because you can look like him
right, and then of course the beat was nineteen sixty four is one I
I've seen. I think that's their name. And then does uh oh wait
wait wait wait Queen. That would be a good cover band. But that
would be pretty difficult, wouldn't it. Yeah, but they're still going.
They've got that new singers Adam, Yeah, Lamber. But then the cover
band that does Queen Tom just a cover band or is it Queens? I
know I'm his on cover? No, No, there's a there's a regular
Queen which has Roger and Brian May and Adam uh the Lambert what yeah,
Adam from American Idol, Right, and they do a great job. But
there are a couple of tribute bands that go around. There was one in
uh Red Rocks I think a year or two ago that did a great job.
That wasn't a deputy doc. Tell me about Queen? Damn? I
love Queen my favorite tune. And then there was there's a led Zeppelin tribute
band. But I would like to know, I don't know, I would
like to know what, like, like if there's any like weird ones,
like I'll tell you the best tribute band out there, seriously, Super Diamond,
Oh is it is it a diamond? Yep, super diamond. They're
awesome. Well what do you mean they I mean it's a guy or what.
Well, yes, but there's an entire band that backs him up and
oh yeah, right, I get you. Probably, so it's like a
super diamond experience. I'd like to see the Supremes. I'd like to see
someone do the Supremes. That would be cool. Or yeah, there's any
number, any number of bands that could be tributed and uh and really good.
Anyway, Glenn wants to talk about he has a comment on car transports.
We were talking about finding a good car transport company. Go ahead,
Glenn, I don't know where you'll find one, but my son I'll cars
all over the United States. And you do have to have a US DOT
number and an MC number, and you're supposed to post a seventy five thousand
dollars bond. Now, does your son have his own company? Yeah?
I have the Dot authority and my son just you know, he just works
for me or he works for himself. But so basically though, does your
son get dispatched just by you or do you have brokers that also do it.
I wouldn't trust a broker as far as I could throw them these days,
because they're all Connors, just like the moving guys. I'm so happy
you're saying that, Glenn, where is your where's your son out of?
Oh we're out of Oklahoma City, but I used to live in Brighton,
Colorado. I would listened to you since say eighty So thank you. So
what's the name of the company, Glenn. Well, he's a specialized carrier.
We haul horse trailers out of Oklahoma City all over the United States and
then he hauls cars home. So he uses an outfit called Central Dispatch,
which is out of California, and I think Cox Cable owns them. But
I mean, but he's been using so what way way? So what does
Central Dispatch dode? Do they take the initial call? Yes, they they
take enlist everything and verify everything. Uh, and he can like punch in
and you know, I want to go from Seattle to Oklahomas. Okay,
I get what you mean. So, but but do these people, the
Central Dispatch, these people are kind of like brokers then, right, yeah,
but in a sense that I mean, like my son's listed cars for
people before, you know, to get it on the system. But you
know, you have to have a broker's license. But that guy was very
good about the If you go to the FMCSA in the safer site, you
can punch in anybody's deal OT number and see if they're legit, and see
if they've got a bond. I mean, it's so bad right now that
a friend of mine sons he's got like a nine car hauler and he hal
two loads all the way across the United States and never got paid, you
know, like eight thousand dollars because when he after he unloaded it and he
filed you know, his billing with the people, they were non existent.
I mean, oh my god. So they took money from the owners but
never paid him, right right, tell me that. Tell me the site
where you can check out haulers and their dots. Where is it. I'm
out of my son's working. I can't do it on the computer. But
it's the FMCSA, which is the Federal Motor Carrier Deal And there's a safer
site, says Feer, And you can get into it and you can punch
in somebody's deal okay number. But I mean if they don't have a dot
number, yeah, they're a double broker and they're gonna steal every time you
have. Now, tell me what about the dot makes them? There must
be some bad dot ones too, right, No, well, but that's
why you go to the Safer site. Because as soon as the insurance company
revokes their bond or revokes their you know, automobile or their trucking insurance,
you know, their cargo insurance. You know, they get thrown on the
list. You know. Now, is this safer site only for car transporters?
No? No, no, it's for everybody. But I mean,
if you have a dot number and you punch it in, it brings up
things and you can get farther into it and find out, you know,
how long they've had, you know, liability coverage. You know. Yeah,
it's called let's see I see it right here, man, thanks for
telling me this. This is pretty cool. So the website is safer dot
fmcsa dot listen dot really dot dot gov and the dot is the word dot.
It's weird, but you can google it and find it. Department your
stands for the Department of Transportation, that's right. And then there's a database
and it doesn't show you here how to get this is about safer. I
got to get to the homepage to figure out. Okay, that that Yeah,
that's a pretty cool resource. I appreciate that very much. So it
is it's safer if you if you die, if you go safer, d
O T It'll take It'll take you to a link. And then I'm just
trying to figure out where you plug in the numbers. Like you said,
is there a database somewhere you can search? Yeah? There is, I
mean there's you just I just have to drill down on this. I get
it. But this, I think there's something up in the upper left right
hand corner. I mean anything, but you got to have a dot number
because for somebody you're looking for, right, I get it. You can't
put in a company name. Uh yeah, I mean I mine mine is
underneath my personal name and then doing business as GS Transport, So okay,
but I mean it's basically you need a dot number or something. I get
it by somebody. I get it. But I mean, yeah, well
there's I get these people calling me from Africa all the time, you know,
and you can't understand them, and the phone connections bad, and you
know, they say, you know, we're a dispatcher, and I go,
I don't deal with dispatchers, and I don't only deal with brokers that
I know or you know, stuff like that. And my son's gotten you
know, nailed, and seventy five thousand dollars bond doesn't go very far because
he got nailed once and you know, by the time we filed and everything,
he got you know, twenty eight dollars on a nine hundred and fifty
dollars bill. So, I mean, okay, so I did go to
the FM, the Federal Motor Carrier Safety Administration, Federal Motor Carrier. Okay,
So if you go there, you can put a dot or a company
name in there, and it has to be exact. You know, the
company name has to be pretty darn exact, because I mean, you could
type in GS Transport you'd probably get ten different up across the country, you
know, pop up. But I mean you'd have to find out, you
know, the one that you're looking for. Yup, I get it anyway,
Thank you very much for that information. I certainly appreciated. Three oh
three seven to one three eight two five five. Go with a sure thing
Denver's Best roofer Excel roofing dot com. You don't pay a cent until you're
content time for an insurance check up free, no obligation. In comparison,
call Compass Insurance paying too much your coverage at dozens of insurance companies find out
now three all three seven seven to one help. You'll think you're his only
customer when you choose Frank durand the real estate man dot Com to list your
home with Remax Alliance three all three nine two zero sixteen twenty two. Hi'm
Tom Martino, your troubleshooter. Three all three seven one three talks seven one
three eight two five five. Roseanne has some real estate issues. What's going
on, Roseanne? Well, I inherit his trailer mobile home, and my
dad died. I'm going to me the mobile home, but Lion is still
his name, and he passed away several years ago, and I'm having a
problem in the county. I have no way again up there to go probate
court. Roseanne. Let me ask you something when when he how many years
ago did he do? What's that several years ago? I'm an elderly person.
I'm seventy one years old and I live alone. Okay, now here's
what I want to know. Though, you inherited the mobile home and it
was on his land. It's this is the land still in his name?
Yes it is? Okay? Another question? How much land are we talking
about? A pretty good size I got a praiser of seventy seven thousand.
But how what size it's it's on a a it's big, pretty good sized
land. It's on I have a double wide. Okay, but could you
give me an idea of what a good sized land is? Is it ten
acres? No, it's not any ten acres. It's out in a trailer
park and a trailer park called Buyers So it's actually in a it's in a
trailer park right right now? Is the trailer park is not giving you a
hard time? Right? No? No, no, no, no,
they don't do that now because I own the loan home. No, I
own I own the trailer. No I get it. But the and you
pay your you pay a lot rent every or no you don't. What do
you pay to be there? If you own the lot, if your dad
owns the lot and you own the trailer, I don't pay anything. I
don't pay anything. The only thing I pay is the taxes okay, okay?
And tailor yeah, and and so the park, how does the park
make money. They don't make money. We can't have Some of these people
own your own property and some don't. But we don't have like a lot
rent out here where we live. Okay, Okay, So and so you
have a big lot that you're is in your dad's name and you need to
get it into your name. Is that correct? Right? That's correct?
Are you the only are you his? Are you his only heir? No?
I have my brothers, but they don't want aything to do with it.
Okay, but they so, they're not gonna they're not gonna contest it.
Did your dad leave anything else other than that lot and that mobile home?
No? Just this? And did he leave it? I get it
the lot though? Did he leave that lot to you by will? I
don't know. That's the thing I'm trying to find out. But my brother
won't do anything to help me. He's got the copy of the will.
I don't well, then how we will will? Okay? See, this
is a bigger problem than then you think, because if he will not send
you the will, you're not going to get that in your name. Who
took care of your dad's estate? I think my brother did, Okay,
But what I did is on the trailer. I bond a trailer and got
it in my name through Rapple County. I'm not talking about the trailer now,
Roseanne. Why do you Why do you need the land in your name
so I can get out of here and buyers and go live in a small
town and go live back into town because I can't find a job out here.
Nobody wants to hire me or nothing like that. So Roseanne, are
you saying and I want to out of here? I get it, I
get it right now. Big you want to sell the land and the help.
You want to sell the land in the trailer, but you can't sell
the land because it's not in your name and you'r does your brother? Does
your brother uh disagree that it's yours? Or does he don't even talk about
it? He knows who you want to talk about it? Then here's what
I want to know, Roseanne, Roseanne, here's what I want to know.
How do you even know that the land was left to you? You
don't even know that? No, I don't, because I found out your
Rapo County that's still in his name is on records in your dad's name.
Yes, my stepdad, my dad's name yeah, jesse W Lewis Yeah,
okay, I want to ask you something. You have two brothers, is
that right? Three? One of three? One of them is not involved,
just two brothers. Now with these brothers, you mentioned a stepdad.
Was he your stepdad? Yes? He was? Was Was he the stepdad
of the two boys too? Or are they biological sons? No? No,
no, we know know they were. We were not adopted. My
mom want him to put in his west name. He wanted to keep my
real dead. I get it. So all three of you are step children
to him? Yes we are? Okay. Now, well I had more
sibils, but most of them passed away, so only got Roseanne. Roseanne?
What's really Here's what's really important? Okay. You don't even know if
the land is yours? The land was maybe not left to you. Would
your brothers want part of the money if you sold it? Is that why
they're holding on to it? I don't know. I don't think so.
If you told your brothers that you wanted to sell the house and the land
and move, what would they say? They wouldn't say anything. It's my
it would be mine. I mean I can do what I want. I
mean they wouldn't say. They wouldn't say, hey, Roseanne, we want
our ship. No, they never said that they got their own they got
their own house, they got their own company. So why would they want
some money out of me? Well, I don't know. Sometimes people are
greedy. The answer is, I don't know. But there must be a
reason. There must be a reason he's not giving you the information. Well
I can, it's the best thing. And they said I got to go
to probate court to get it. But I don't want to go to court,
but you, I don't want to go way out there, which I
have no car, I don't have helps me around here anyway. I want
to in here, Roseanne. You don't have to physically go to court,
but you will need an attorney to file something. No, I like several
attorneys, and they don't want to tell me. Well, Roseanne, okay,
first of all, when you say you tried attorneys, did you know
you had to pay an attorney? Right? Yeah, I have the money
to do it. Yeah, okay, hold on, you want one thousand
dollars, But he would do all the work for me. Bet, you
don't want to take it? Why? I don't know? All right,
I want you to hold on all right, Kachina, I want to get
her on with McKenzie if we can tomorrow. Can we try that and look,
okay, we're gonna get you some help. Hold on, we got
more coming up. Go with a sure thing Denver's Best roofer Excel Roofing dot
com. You don't pay a cent until you're content. Time for an insurance
checkup free, no obligation. In comparison, call Compass Insurance paying too much
your coverage at dozens of insurance companies find out now three all three seven to
seven to one. Help. You'll think you're his only customer when you choose
Frank durand the real estate Man dot com to list your home with Remax Alliance
three oh three nine two zero sixteen twenty two. I'm Tom Martino. Don't
forget discountbath dot com. If they're not here, you can always reach them
at seventy zero nine seven nine twenty three twenty two. Real quick. Do
you do walk in tubs? Yeah? We do. Yeah, I personally
don't like them. I think they're bad ideas for all kinds of reasons.
You got to sit in there, wait for it to fill up. You
got to sit in their way for it to drain. I don't like them.
I don't like them. I think they're overly just overly complicated. Very
Seldom will you ever sell a house where someone wants to keep it, they
have to think about tearing it out. I don't know about you. I
tend to agree with you. And they're expensive. We try to talk people
out of them. You can do beautiful showers that can people can use walkers,
even a wheelchair to go into right. Correct, they don't need one.
Correct? Yeah, anyway, discountbath dot com. So Mary, what
is your issue with Walmart? Yes, hi, I was at Walmart.
I'm calling for Mary Fisher. I was at Walmart last Tuesday and a lady
was a steal a cart full of stuff. Three employees grabbed at her on
the cart and she mazed everybody, including myself. I was at the first
checkout. She maced them, Yes, all of us, eight people were
mazed. Now did she get arrested? No, she didn't. So so
wait a minute. When she mased you guys, did she get it?
Okay? Go ahead, and she walked away. So she had a cart
full of groceries. Three teenage girls tried to stop her. And then she
got irate. She grabbed something out of her purse and maced us all,
and then she walked out of the cart stage. She walked out. Then
we were all on the ground because Pepper strayed. You know, I'm sixty
one. Pepper sprayed. Okay, I want to listen. This is we
We really need to explore this. I want Katschina, you make sure Mary
gets on tomorrow too. I want to get her on and help her.
We got to run. Remember, save all your problems for me.