WEBVTT

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Yeah, ripped up? You need
advice? Who you don't have? You

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come runing just as fast as you
can. Shooter's gonna help. Come,

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man, This is the Troubleshooter Show. Now, Tom Martine, Hey,

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I'm Tom. Welcome to the show. As you know, this is the

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only show that discusses this kind of
stuff. Your money, your life,

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your liberty, your pursuit of happiness, problems, questions, complaints, if

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someone like you ripped you off,
cheated you, whatever it is, we

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want to know about it now.
I try to keep track of the worst

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of the worst at sleevesborgade dot com. I also occasionally post videos here and

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there on LinkedIn and YouTube and other
areas. And here's the deal. Okay,

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the deal is this. Don't wait. If you've been ripped off,

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call us as soon as possible so
we can get on it. One of

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the biggest ripoffs we have, right, what do you think credit cards?

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Do you know fifty two million people
were victims of credit card fraud? Fifty

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two million. You may think,
well, that's not that bad compared to

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the population, but it really is. And I'm going to go over why

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because if there are fifty two million, multiply that by the thousands of dollars,

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and you have a pretty big,
big problem, especially because credit cards

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do not punish credit card fraud.
In fact, no one punishes credit card

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fraud. This is the crux of
the problem. I once covered a story

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or took a complaint both it was
TV at the time and radio. This

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person stole a credit card. This
guy went to a shoe store, one

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of these popular athletic shoe stores,
and on camera, you saw the clerk

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take the credit card, and you
saw the clerk keep it, and you

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saw them put it in their pocket
hand the person their shoes. That person

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calls me and says I was defrauded, and several charges were made, and

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this guy went back to the store
the video showed her stealing. Now listen

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to this. The bank said he's
not a victim. Well, first of

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all, he calls the police.
Please say, we can't do anything.

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You're not a victim. You got
reinbursed for the fraud, all right.

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Now, the credit card company says
we're not a victim. It didn't go

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through the store says we're not a
victim, and everyone everyone just turned their

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heads. In other words, there's
no punishment at all. None. None.

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Now, putting a skimmer, if
you're caught a skimmer's different. But

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if you commit credit card fraud,
if you use someone else's credit card and

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get merchandized, no one will come
after you, no one. Look,

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I know it sounds hard to believe, but no one cares. That's the

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problem today. No one cares about
crime unless you're Donald Trump. Then you

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can get You'll be arrested for littering, but you're not going to be touched

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for any economic crime unless. Let
me tell you how credit card fraud would

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be. Probably if you stole a
million credit cards or you had some massive

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operation and you were cranking out faying
credit cards. But here's the thing.

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Not one person, not one in
recent history, has been prosecuted for individual

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credit card fraud. So I'm dedicating
this show to criminals today, and I'm

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telling criminals what they can do to
get away with things. Okay, one

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of the things you can do to
get away with crime is your credit cards.

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You can steal credit cards and use
them. You will not be punished.

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Now, obviously, tongue and cheek. I'm not telling you to go

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out and commit fraud. I'm telling
you there's got to be a better way.

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But you see, and I'm serious, we don't prosecute crime anymore.

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I don't even want to give you
the reason. They tell you that I

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don't prosecute crime because I'm tired of
hearing it. But they don't prosecute crime.

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Okay, no crime unless it's murder
or something like that. Truly,

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truly, truly credit card fraud.
Listen to this. In twenty twenty one,

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the entire year, forty two percent
of the people excuse me, twenty

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three percent of the people twenty three
percent in all of the year were victimized

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thirty five that was victimized once,
twenty three percent, thirty five percent.

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So that's a total of fifty eight
percent. Right, we're victimized. So

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the majority of people were victimized of
those two or more times, thirty five

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percent two or more times. Now, that was in twenty twenty one.

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Let's skip to twenty twenty four.
In twenty twenty four, we're not even

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at the halfway mark of the year, right, almost, right? Wait

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January for everyone, mark at the
end of this month will be six months

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right, Yeah, already we're on
track for fifteen percent new frauds and forty

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five percent of the people already have
been scammed more than once. That's twenty

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twenty four. Congratulations. Why crime
pays? Economic crime pays? Oh except

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Trump. You can commit economic crime
all you want in Manhattan, even anywhere

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you want, Okay, anywhere you
will not be punished. You know what.

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I'd venture to say that we as
people were harmed way more by this

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credit card debt than we were Trump
overvaluing Marilago. That's just a hunch,

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because the banks got paid back and
all that. And this is not political.

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I'm just telling you how ridiculous we
are. We're ridiculous. Prosecutors nowadays

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only prosecute enemies, and no one
prosecutes real crime, this economic crime.

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Do you know that everyone pays more
for credit cards because of this crime,

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and credit card companies don't care,
stores don't care, even victims don't really

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care. So credit card this is
my message. If you want to commit

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a crime and get away with it, just take money. If you can

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get credit card numbers and use them, no one will do anything. And

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I'm saying that because I'm pissed off
about it, and I don't know what

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you think about it. But crime
pays it absolutely pays. Here's another thing

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you can do again. People think, naw, Tom, you can't do

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it, But you can. You
can get the routing number and the check

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number, an account number of anyone's
account, and rob the bank without a

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gun, without a knife, without
a bomb. Pays. No one will

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come after no one. No one
will investigate. I know that. We'd

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like to believe they will, but
they will not. So if you happen

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to see a check or somehow get
a routing number and an account number,

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It's not hard to do, but
I'm not going to tell you how you

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do it. One of the most
obvious ways is with a check. People

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who pay with paper checks nowadays,
boom your nuts, you're crazy now.

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I was having a conversation with my
lovely family. I love them on text.

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We have a text stream for the
family, talking about chipping in for

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different things, and to it.
Every one of them, every one of

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them. I got one younger than
me and three older than me, every

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one of them. I don't do
electronic tragsword. I just do checks.

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I'm old school. I do checks. Then I know I wrote that check

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and I know it got where I
wanted. Checks are the worst, most

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insecure form of payment or transfer of
funds anyone can make at any time.

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You see, if you acch someone
a payment, if you all they know

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is they got a payment. If
you zell it, if you venmo it,

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they get a payment. Now,
don't use just any of them.

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But and here's the thing. With
an electronic transfer, no one has your

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information. But if you write someone
to check, you have handed them the

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keys to your account. Now you're
hoping they're honest. They're not going to

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do anything. But let's say you
send in a car payment, utility payment.

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Not only does that company have to
be honest, but everyone who touches

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that check. Because with a cell
phone, I can take a picture of

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that check boom boom, and I
have your account number and your routing number.

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And no matter what, we've proven
it on the show because we've had

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I wonder whatever happened to our friend
the truck driver what was his name?

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He called in and said that you
can't do that. I disagree, And

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we showed him how you can do
it. He gave us his account and

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we took out. Was it him
that we did it with? I think

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it was what was his name?
So and so the truck driver anyway,

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Lee, maybe anyway. The truck
driver calls said, you can't do that,

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and we says, yeah you can. So not only can I rob

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your bank and take money. Now, if I took one hundred thousand,

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you might get a look. You
might get a look. But you can't

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take money from an account supposedly,
but you can, and you won't be

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punished unless you're Trump. You will
not be punished for stealing money ever,

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Hey, Tom, especially if you
do it and democratically run city. Well,

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no, no, no, no, no, no one will prosecute

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anyone, no one, I'm sorry, doc, No one will no one,

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No one prosecutes. This has been
going on for years. This is

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not just now. I mean Democratic
and Republican cities all have their own little

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things on what they prost you what
they don't. But I promise you the

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thing about Trump I'm talking about is
kind of like a joke. You know,

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unless you're Trump, you're gonna be
prosing. But but it is not

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really a joke because in reality,
everyone who submits a financial statement estimates.

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I do it all the time.
Time you estimate, I estimate troubleshooter network.

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I estimate my cars my aircraft.
Whatever I do a financial statement,

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you don't get auditors, you don't
get appraisers when you do it a certified

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financially. You do a financial and
you fill out. On one side,

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you have your assets. On your
other side you have your liabilities. Then

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you subtract and you get a net
worth. And I'll venture to say,

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oh, I had horses at one
time, Arabian horses. And you put

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down like a value right, Well, for some people the values at buck

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ninety six. To me the value
was like fifty grand right or more?

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Well, who's to say, did
I lie? Am I going to jail?

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Here's the point is when you value
things, it's for the bank to

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take a snapshot. But they also
look at your credit and your payment history,

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and if you don't pay back,
then they look for reasons or fraud.

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They say, wait a minute,
you misled us. You said this,

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and you said this, and you
said this. They can do that,

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and they have done that in the
past, don't get me wrong.

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They've done that with defaults. And
if a bank gave you a special break

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on interest because you were supposedly a
billionaire and you turn out not to be,

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banks have gotten pissed off about that. But in most cases, no

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one cares if you pay off the
loan. No one cares. Even with

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mortgage applications. Do you know how
many times mortgage applications are exaggerated. So

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what I'm getting at is this,
I am helping you through these troubled times.

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I am telling you you can commit
economic crime and get away with it.

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You can get some extra cash with
credit cards, you can do achs

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and from people's bank accounts, and
no one will bother you unless you're Trump.

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You can do it. You can
do it and get away with it.

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So isn't that happy news? I'm
Tom Martino. And by the way,

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credit card fraud free. Just do
it, Just do it. I'm

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Tom Martino. We have more coming
up on the Troubleshooter Show. Go with

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Remax Alliance three oh three nine two zero

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sixteen twenty two. Hey Tom Martino, here your troubleshooter three oh three seven,

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no offense. You are a little
dark on YouTube eight two five five.

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So I'm gonna turn on this mood
lighting, not the mood lighting.

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I'm gonna turn on my regular light. People are telling me I'm too dark

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to the wife says, you know, Tom knocked down that light a little.

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I'm wondering what she's telling me,
really when she's said, wow,

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she said you look better in the
dark. I don't know what the hell

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that means. But anyway, I'm
going to turn on that light. But

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I can't get to it right now. But people who are texting me thank

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you. They're saying, Tom,
you're yellowish, You're dark. I'm going

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for that Trump look, but it's
not working. And coming up. I

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got a friend here, Chris Console. Chris is with Discount bad which,

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by the way, is an amazing
company. We'll get into that later.

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Water Pros is an amazing company.
If you want the best water ever in

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the world. Waterpros dot net three
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five four. Listen, if you're
looking for water, whether filtered, soft,

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get rid of chemicals, no matter
what it is, you will not

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do better. I'm serious than Paul
Waterman three oh three eight six two five

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five five four. Let's talk to
Cheryl. Hey, Cheryl, what's happening

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today? Well? I took my
car in to get an all change.

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Yeah, and they called me back
with an invoice of forty five hundred dollars.

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No, no, no, no, no, no, no,

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no, no, no, they
can't do it. Now, wait a

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minute. If you truly just went
in for an oil change, they can't

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call you back with forty five hundred
bucks. Did they call back and say

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you need forty five hundred dollars worth
their work? Or did they call back

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and say we did forty five hundred
dollars. Well, no, they were

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Actually they didn't even do the oil
change, and they had my car for

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twenty eight days. Yeah. But
here's what I want to know. Did

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they do any work to it?
No? Oh, okay, So they're

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just telling you, basically, and
excuse my language, your car's a piece

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of crap and you need work.
Well, I have a warranty for the

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part that they're saying. But that's
what I'm asking you, though, I'm

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asking you. They didn't do anything
and then expect you to pay right,

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They're just saying, hey, Cheryl, you need this much work. Yes,

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tell me about your car, Cheryl. Tell me how long you've owned

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it? What is it? It's
a twenty fourteen Ford focused twenty fourteen Ford.

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How many how many miles on it? I'll see here just roughly,

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just roughly, Cheryl, over one
hundred thousand or what? No, not

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over one hundred thousand, Okay,
it's maybe sixty or seventy thousand, yes,

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00:17:32.839 --> 00:17:36.799
okay, So here's what I want
to know. Then, how long

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00:17:36.839 --> 00:17:41.359
have you owned it? For?
Two and a half years since twenty one

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00:17:41.920 --> 00:17:48.440
okay? Now, have you ever
had any trouble? Yeah, it's spent

208
00:17:48.720 --> 00:17:52.559
seven months. I at the shop
company before for this same particular part.

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00:17:53.400 --> 00:17:59.440
Now tell me the part you're talking
about. It's a it's it's a t

210
00:17:59.680 --> 00:18:06.559
SING module. Okay. Now,
okay, that TCM module you had replaced

211
00:18:06.599 --> 00:18:15.559
once before. I'm not for sure
they replaced it, because now you said

212
00:18:15.599 --> 00:18:18.200
something was under warranty. What are
you talking about? Tell me? So,

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00:18:18.200 --> 00:18:21.680
so this where where is it?
Right now? What's the name of

214
00:18:21.720 --> 00:18:26.839
the place that had your car this
long? Champ Ford on Havana Street in

215
00:18:26.920 --> 00:18:37.480
Aurora, coloradod Okay, now you
you took it to Champford and they're the

216
00:18:37.480 --> 00:18:41.880
ones that told you you needed forty
five hundred dollars worth of work. Yeah,

217
00:18:42.000 --> 00:18:48.640
part of forty five. They're saying. The main thing is that TCM

218
00:18:48.160 --> 00:18:53.200
module which showed him the warranty.
And now that's what I'm getting at.

219
00:18:53.240 --> 00:18:56.000
What do you why did you have
a warranty on it? You had done

220
00:18:56.000 --> 00:19:03.680
it before, right, yeah?
Yeah, yes, okay, and and

221
00:19:03.160 --> 00:19:10.279
the bad TCM who did it before
John Motors the same place as that.

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00:19:10.480 --> 00:19:14.680
Okay, Well, then then then
they should replace it under warranty, right

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00:19:15.200 --> 00:19:22.480
correct, Well why aren't they?
Well he Gee even turned to his computer

224
00:19:22.599 --> 00:19:30.079
around and showed me on the computer
saying that that warranty expired twenty thirteen.

225
00:19:30.200 --> 00:19:34.640
I showed you my warranty that I
received in July of twenty twenty three that

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00:19:34.759 --> 00:19:41.359
does not expire until June of twenty
twenty five. And he's still and he

227
00:19:41.400 --> 00:19:44.799
wouldn't even give me. I've been
trying to wait for a supervisor to call

228
00:19:44.880 --> 00:19:48.119
me back all this. Okay,
Hey, Cheryl, how much is that

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00:19:48.279 --> 00:19:52.160
part of the repair of that's TCM? How much is that forty five?

230
00:19:52.720 --> 00:19:57.119
Okay, listen, dear, we're
gonna have someone call for you. That

231
00:19:57.240 --> 00:20:03.000
that's ridiculous. Okay, First I
want to get Kevin Caulkin on that.

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00:20:03.000 --> 00:20:07.440
That's price sounds absolutely ridiculous. Are
you sure just the TCM is going to

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00:20:07.519 --> 00:20:11.480
cost that much? It says it
on it says it on the end.

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00:20:11.559 --> 00:20:21.279
Boy, But you had it done
their when it was that this was given

235
00:20:21.359 --> 00:20:23.480
to me? No, No,
I need to know when did you have

236
00:20:23.599 --> 00:20:30.960
it done last time? Okay?
Let me check here. Let's see a

237
00:20:32.000 --> 00:20:37.400
few years ago. No, it
was it was done in twenty two,

238
00:20:37.559 --> 00:20:41.920
I believe it. Okay, yeah, okay, and it was under warranty,

239
00:20:44.200 --> 00:20:48.279
yes, and they say it's not
under warranty. They said it's not

240
00:20:48.400 --> 00:20:52.079
under warranty. Hey, Deputy doc, since I heard you chime in,

241
00:20:52.200 --> 00:20:53.920
can we take care of this young
lady? I mean, really and truly

242
00:20:55.079 --> 00:20:59.759
this is ridiculous. First of all, I think the forty five hundred sounds

243
00:20:59.759 --> 00:21:03.279
weird. Let me just say something
about schamp You see, after being around

244
00:21:03.319 --> 00:21:07.960
more than forty five years in this
area, I can make observations, so

245
00:21:08.039 --> 00:21:18.000
let me make some observations. Schamp
was a great name in the auto business.

246
00:21:18.200 --> 00:21:23.799
Never had a problem with him,
and Lisa took it over from her

247
00:21:23.880 --> 00:21:30.279
dad. Lisa did a great job, and I believe Carolyn I worked with

248
00:21:30.359 --> 00:21:33.480
at Channel four. She was a
reporter. I'm not sure what Carolyn's doing,

249
00:21:34.759 --> 00:21:42.559
but Lisa took over the car dealerships
did a great job. Now Schomp

250
00:21:44.519 --> 00:21:52.960
pretty much sucks from hero to zero, and I'm not sure I know why,

251
00:21:53.160 --> 00:21:57.920
except I think I do. I
think the sun took over. I

252
00:21:57.960 --> 00:22:06.000
think. But whatever happened overs Schamp, it went to hell in a handbasket.

253
00:22:06.119 --> 00:22:11.119
So I hope the son's happy that
he took his grandfather's legacy and smashed

254
00:22:11.160 --> 00:22:15.400
it into the ground. But in
any case, I digress on this one,

255
00:22:15.480 --> 00:22:18.480
don't I And I try not to. I also try not to use

256
00:22:18.519 --> 00:22:23.079
that word every day, but I
do. So Let's have Deputy Doc call

257
00:22:23.119 --> 00:22:26.359
over there. Meanwhile, I'm like, do you want to check with Kevin

258
00:22:26.440 --> 00:22:30.960
first? No, I want you
to call over there and find out why

259
00:22:30.000 --> 00:22:33.440
it's not under warranty. I'm going
to talk to Kevin anyway, but I

260
00:22:33.440 --> 00:22:37.720
don't want to delay calling there.
Because this woman. I mean, first

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00:22:37.720 --> 00:22:42.200
of all, why did they keep
it twenty eight days? Cheryl? Exactly

262
00:22:42.960 --> 00:22:45.440
why that day? Well, why
did you let him? I mean,

263
00:22:45.480 --> 00:22:48.640
you take it in for an oil
change. Don't you have a question after

264
00:22:48.680 --> 00:22:52.559
at least ten days? I did? I asked him, and I tell

265
00:22:52.680 --> 00:22:56.039
him with I said, so you're
telling me I drove my car in there

266
00:22:56.480 --> 00:23:00.920
and I can't drive it out now
because you're saying he needed this part.

267
00:23:02.119 --> 00:23:07.039
And he was like, and it's
not, Cheryl, do you have your

268
00:23:07.119 --> 00:23:11.920
car now? It's part. It's
part at the house and I drove it

269
00:23:11.960 --> 00:23:15.119
from there and it's been sitting everything. What are you doing? What are

270
00:23:15.119 --> 00:23:19.799
you doing for a car right now? I've been on the bus and I

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00:23:19.960 --> 00:23:26.160
work every day. I take care
of demintia patient. Cheryl. They might

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00:23:26.240 --> 00:23:29.640
call you to the White House soon, but I'm sure listen, I'm going

273
00:23:29.720 --> 00:23:36.160
to I'm going to have Deputy Doc
call over there. And then meanwhile,

274
00:23:36.160 --> 00:23:40.279
I still want to get Kevin Onto
to answer a curiosity I have on how

275
00:23:40.359 --> 00:23:42.920
much those And I believe it's an
e CM or is it a TCM.

276
00:23:44.000 --> 00:23:48.559
You're you're calling it a TCM.
It says TCM module t isn't Tom,

277
00:23:49.559 --> 00:23:56.079
Yes, okay, So hold on
all right, Well we'll talk about that

278
00:23:56.119 --> 00:24:00.119
coming up. Three oh three seven
one three talk three oh three three eight

279
00:24:00.160 --> 00:24:04.400
two five five. People, that's
what I mean. Don't sit on things.

280
00:24:04.599 --> 00:24:11.319
This woman deserves to have some attention
here eight eight eight Heating dot com

281
00:24:11.319 --> 00:24:14.799
has the risk free service fee twenty
eight bucks one item service in your home

282
00:24:14.880 --> 00:24:17.960
like the water heater, and if
you need like massive work, they credit

283
00:24:17.960 --> 00:24:19.640
you the twenty eight bucks. But
you know twenty eight dollars to get a

284
00:24:19.640 --> 00:24:27.000
tech to your home from a great
company eight eight eight heating dot com Go

285
00:24:27.079 --> 00:24:32.319
with a sure thing Denver's best roofer
Excel Roofing dot Com. You don't pay

286
00:24:32.319 --> 00:24:37.960
a cent until you're content. Wait
time for an insurance check up free,

287
00:24:38.039 --> 00:24:42.720
no obligation. In comparison, call
Compass Insurance paying too much your coverage at

288
00:24:42.759 --> 00:24:47.440
dozens of insurance companies find out now
three all three seven to seven to one

289
00:24:47.559 --> 00:24:51.200
help. You'll think you're his only
customer when you choose Frank durand the real

290
00:24:51.319 --> 00:24:55.839
estate Man dot com to list your
home with Remax Alliance three all three nine

291
00:24:55.880 --> 00:25:03.079
two zero sixteen twenty two. Hi
Tom Martino here three oh three seven one

292
00:25:03.160 --> 00:25:10.640
three talk three h three seven one
three eight two five five. Okay,

293
00:25:11.039 --> 00:25:17.839
let's go to the phones and Kevin
Calkins with us keys a shared a auto

294
00:25:17.880 --> 00:25:21.079
tech dot com. By the way, love these guys, you know you

295
00:25:21.160 --> 00:25:25.000
drive by there, they they can
look up a code real quick or take

296
00:25:25.000 --> 00:25:29.319
a listen, or they're really good
people. Hey, Kevin, I hope

297
00:25:29.319 --> 00:25:33.240
I haven't been sending too many people
by because I've at least no, no,

298
00:25:33.240 --> 00:25:36.480
no, seriously, do you get
do you get a lot of drop

299
00:25:36.480 --> 00:25:37.759
ins like that? That's just say
hey, can you just check this real

300
00:25:37.839 --> 00:25:41.480
quick? We and we try every
time they come in and help them out

301
00:25:41.480 --> 00:25:45.279
share and now they're not you're not. I told them they're not going to

302
00:25:45.359 --> 00:25:47.519
take it apart. They're not going
to pull it in the shop and like

303
00:25:47.680 --> 00:25:51.319
do an hour's worth of work.
But they will give you an initial impression

304
00:25:51.359 --> 00:25:56.000
because you guys have seen it all. Now listen, Cheryl took her car

305
00:25:56.119 --> 00:25:59.960
and I don't expect you to comment
on shomp, but that shop is going

306
00:26:00.160 --> 00:26:03.240
downhill. But anyway, she's taking
it to shamp for an oil change and

307
00:26:03.279 --> 00:26:07.440
they said she needs and I thought
it was an ECM. She's calling it

308
00:26:07.480 --> 00:26:14.079
a TCM whatever module trans Oh okay, it is a TCM. What is

309
00:26:14.119 --> 00:26:18.119
this? Okay then, and the
ECM would be the engine control module.

310
00:26:18.200 --> 00:26:22.480
Correct, I get it now,
I get it. Duh, duh Okay,

311
00:26:22.680 --> 00:26:30.759
now it's the twenty fourteen Ford Focus. And here's the deal they want.

312
00:26:30.960 --> 00:26:37.119
They say to replace that transmission control
module is forty five hundred dollars.

313
00:26:37.200 --> 00:26:41.480
Hum, you know what it's It
is possible because if I'm not mistaken on

314
00:26:41.519 --> 00:26:47.480
that that TCM is inside the transmission. Oh, maybe getting her an entire

315
00:26:47.599 --> 00:26:56.119
transmission. Wow. They typically service
it as a as a complete rebuilt unit,

316
00:26:56.200 --> 00:27:03.000
not independent of each other. Oh
wow, Okay, she didn't have

317
00:27:03.039 --> 00:27:07.480
any trouble going in, just an
oil change and now need transmission seventy thousand

318
00:27:07.519 --> 00:27:12.680
miles. That's really strange too.
I maybe have her take it to you.

319
00:27:12.720 --> 00:27:15.519
Well, she says it's not driving. I think, hey, Cheryl,

320
00:27:15.880 --> 00:27:21.079
is it driving or not? Yes? Can you drive it? You

321
00:27:21.119 --> 00:27:25.039
know? Yes? But it'll turned
like if I'm you know, driving it

322
00:27:25.200 --> 00:27:27.680
snowed down, you know, like
it's not in years. So I have

323
00:27:27.839 --> 00:27:30.279
to that engine light of come on, I have to pull it on.

324
00:27:30.440 --> 00:27:37.119
Did you ever have a problem before? No, I hadn't, but it

325
00:27:37.200 --> 00:27:42.039
didn't start one time, and that's
where the warranty came in. I didn't

326
00:27:42.079 --> 00:27:47.000
start, and they said it stayed
at shop for seven months that time,

327
00:27:47.440 --> 00:27:51.359
and they did it didn't it needed
that? My god? What of that?

328
00:27:51.759 --> 00:27:56.920
I mean, how does something stay
at a shop for seven months?

329
00:27:56.960 --> 00:28:00.279
They have birthday parties for it?
I mean, it's ridiculous, that's all.

330
00:28:00.400 --> 00:28:04.079
My god. Kevin, what's the
longest you ever had a car at

331
00:28:04.119 --> 00:28:08.839
your place? I've got one here
right now going on two months for a

332
00:28:08.880 --> 00:28:15.839
back ordered module for a transmission.
But that's by far the longest. Listen,

333
00:28:15.960 --> 00:28:18.839
Cheryl, We're going to have Deputy
Dot call over there. Thanks Kevin

334
00:28:18.920 --> 00:28:23.480
for weighing in on this. Three
oh three seven one three talk three oh

335
00:28:23.519 --> 00:28:27.880
three seven one three eight two five
five. Speaking of cars, Marylyn wants

336
00:28:27.920 --> 00:28:33.920
to talk about uh this Honda Civic. Hey. By the way, Mark

337
00:28:33.039 --> 00:28:37.000
has a really good question on leap. I have a lot to say about

338
00:28:37.000 --> 00:28:40.759
that, and then butch on extended
warranty, So please guys, hang on.

339
00:28:41.279 --> 00:28:45.680
Marilyn, what's going on? I
got an oil change in a radiator

340
00:28:45.720 --> 00:28:52.480
flush at that Valveleen Court change place. And my question is am I allowed

341
00:28:52.519 --> 00:28:56.799
to ask for a refund if they
blew ahead gasket. Well, hold on,

342
00:28:57.559 --> 00:29:00.279
if they did it, you have
a lot to ask for. You

343
00:29:00.359 --> 00:29:04.519
said you had an oil change,
and uh, then you keep kevin on.

344
00:29:04.920 --> 00:29:11.599
Can you keep a transmission flush?
Yes? No, non radiator radiator

345
00:29:11.599 --> 00:29:15.559
flush? Sorry, I'm sorry.
Now, when you when you had this

346
00:29:15.680 --> 00:29:22.880
done? How long after did your
head gas get go? Apparently right away?

347
00:29:22.480 --> 00:29:26.039
But what do you mean apparently?
Did it happen while it was in

348
00:29:26.240 --> 00:29:29.519
wait? Did it happen in their
shop or did you pick up your car?

349
00:29:30.559 --> 00:29:33.440
I picked up my car on May
twenty six. I took it in.

350
00:29:33.920 --> 00:29:37.640
I sat in the car while they
did everything they were recommended. I

351
00:29:37.680 --> 00:29:42.119
get a radiator flush with my oil
change. So I did it. Yeah,

352
00:29:42.279 --> 00:29:45.519
I know my car was all right, I get it. So you

353
00:29:45.559 --> 00:29:48.039
were you were in your you were
in your car. They did this stuff.

354
00:29:48.119 --> 00:29:55.240
Keep going. I drove it from
the Valveeling place to my place here

355
00:29:55.319 --> 00:30:00.079
in Pueblo, dropped it off.
I left it there all day Sunday and

356
00:30:00.079 --> 00:30:03.799
and Monday is when I went to
I was going to drive to Denver,

357
00:30:03.359 --> 00:30:07.720
and I didn't even make it ten
miles out of Denver, I mean out

358
00:30:07.759 --> 00:30:11.480
of Pueblo. Okay, Now I
want to ask you something and when you

359
00:30:11.640 --> 00:30:18.319
then what happened? How did you
know? Did it overheat? It overheated

360
00:30:18.400 --> 00:30:21.960
right away? It was blowing white
smoke out. Okay, now, next

361
00:30:22.039 --> 00:30:26.400
question, what kind of car is
it? It's a Honda Civic. It's

362
00:30:26.400 --> 00:30:30.200
a two thousand and two Honda two
thousand and two Honda Civic. How many

363
00:30:30.200 --> 00:30:38.039
miles one thousand, one hundred ninety
five thousand and four fourteen? When I

364
00:30:38.079 --> 00:30:41.799
got to play change? Okay,
hold on, I got more coming up.

365
00:30:41.799 --> 00:30:45.599
I'm going to talk to Kevin again. Three oh three seven one three

366
00:30:45.680 --> 00:30:56.000
eight two five five Go with a
sure thing Denver's best roofer Excel Roofing dot

367
00:30:56.039 --> 00:31:02.720
com. You don't pay a cent
to your content. Time for an insurance

368
00:31:02.799 --> 00:31:07.039
check up free, no obligation.
In comparison, call Compass Insurance paying too

369
00:31:07.119 --> 00:31:11.400
much your coverage at dozens of insurance
companies find out now three oh three seven

370
00:31:11.519 --> 00:31:14.920
seven to one. Help. You'll
think you're his only customer when you choose

371
00:31:14.960 --> 00:31:18.400
Frank Durand the real estate Man dot
com to list your home with Remax Alliance

372
00:31:18.640 --> 00:31:27.680
three oh three nine two zero sixteen
twenty two. Hey Tom Martino, your

373
00:31:27.839 --> 00:31:33.680
troubleshooter three o three seven one three
talk three oh three seven one three eight

374
00:31:33.720 --> 00:31:37.200
two five five. All right,
I want to go back to the phones,

375
00:31:37.240 --> 00:31:41.599
and let's keep going. And we
have Kevin Calkin with us, and

376
00:31:41.000 --> 00:31:47.880
Marylyn said she had this issue,
and she said, the head Gaska.

377
00:31:47.920 --> 00:31:52.160
But I'm gonna Maryland. If you
have one hundred and ninety six thousand miles

378
00:31:52.160 --> 00:31:56.240
on a two thousand and two,
So you have a twenty let's see twenty

379
00:31:56.519 --> 00:31:59.960
No, no, no, sorry, but you have a yeah, yeah,

380
00:32:00.200 --> 00:32:02.640
twenty three, twenty four year old
car. Now listen, not only

381
00:32:02.720 --> 00:32:06.559
that, but you have one hundred
and ninety six thousand miles. Kevin,

382
00:32:06.720 --> 00:32:13.200
wouldn't you say it would be difficult
to prove or to blame the oil change

383
00:32:13.240 --> 00:32:15.240
for that? All changed? For
what? I didn't hear? What was

384
00:32:15.240 --> 00:32:19.279
wrong with you? She has a
two thousand and two Honda Civic with almost

385
00:32:19.319 --> 00:32:22.519
two hundred thousand miles on it and
her head gasket blew after an oil change.

386
00:32:23.640 --> 00:32:29.319
It was a oh, but you
didn't you say you also had I'm

387
00:32:29.359 --> 00:32:31.559
sorry, but you didn't have an
oil change, just the radiator flush.

388
00:32:32.559 --> 00:32:36.119
No, I had both. Yeah, that's what I said. Okay,

389
00:32:36.279 --> 00:32:40.480
So could that cause only if it
overheated you know like they didn't. Well,

390
00:32:40.720 --> 00:32:45.519
I understand, but but hold on, could the radiator flush have been

391
00:32:45.519 --> 00:32:51.839
done improperly causing and overheating? Yes, okay, it wasn't filled properly.

392
00:32:51.920 --> 00:32:53.920
That it could have been an air
pocket and it could have overheated. Okay,

393
00:32:54.000 --> 00:32:59.519
Now if it did, Marylynd,
what damage did it due to your

394
00:32:59.519 --> 00:33:01.279
engine? The just at the head
gasket? You said, can I ask

395
00:33:01.319 --> 00:33:05.079
for a refund? How much is
it going to cost you to replace the

396
00:33:05.119 --> 00:33:09.319
head gasket? I don't know because
I don't I don't have proof of verification

397
00:33:09.480 --> 00:33:14.279
that that's what it is. That's
what everybody keeps telling me. Oh,

398
00:33:14.359 --> 00:33:17.119
it's your head gasket. I think
it could just be wait, it could

399
00:33:17.400 --> 00:33:23.240
it could just be what Kevin said
that you're you got a bubble or something

400
00:33:23.279 --> 00:33:28.359
in it. Did anyone look at
it? Yeah, it was avalvelind.

401
00:33:28.480 --> 00:33:31.039
I took it there yesterday. They
looked at it today. They said they

402
00:33:31.079 --> 00:33:35.160
did nothing wrong. And now I
just want to know if I can get

403
00:33:35.160 --> 00:33:37.119
a refund at least for the money
that I paid for them. How much

404
00:33:37.160 --> 00:33:40.359
did you pay for for the flush
and for the oil change? How much?

405
00:33:42.279 --> 00:33:45.440
Two? Three four? Hey,
Marilyn, I don't think you can

406
00:33:45.839 --> 00:33:51.720
because if they did nothing wrong,
the consequences are not their fault. But

407
00:33:52.640 --> 00:33:57.680
I'm not so sure you have a
big problem yet. Did they say you

408
00:33:57.759 --> 00:34:00.359
needed a head gasket? Know,
they just said that. They don't.

409
00:34:00.559 --> 00:34:06.000
They think that the oil leak has
been happening. And they said, he

410
00:34:06.119 --> 00:34:09.960
looked inside the so there's an oil
leak. There's an oil leak. He

411
00:34:10.039 --> 00:34:15.079
said, the overflow velve, the
overflow container had oil in it. That

412
00:34:15.639 --> 00:34:20.800
didn't happen. Okay, forty miles
he said, And he goes, so

413
00:34:21.000 --> 00:34:25.519
we did nothing wrong. We did
the radio, he recommended me. They

414
00:34:25.559 --> 00:34:29.679
should have noticed that when they did
a radiator flush though, and made notes

415
00:34:29.719 --> 00:34:31.840
on that and not did the radiator
flush? You know, if it's got

416
00:34:31.920 --> 00:34:35.599
blown head gas, you white,
would you spend the money and flush it?

417
00:34:35.679 --> 00:34:39.119
Yeah, So it's always been like
that. I when I bought the

418
00:34:39.199 --> 00:34:43.320
car, it always had that oil. And this would have been Wait a

419
00:34:43.360 --> 00:34:45.280
minute, Wait a minute, Wait
a minute, Maryland, Wait Maryland,

420
00:34:45.599 --> 00:34:51.679
when you when you bought the car, it's always had oil in that coolant.

421
00:34:52.760 --> 00:34:55.480
Well, it's always had like the
black lining in that coolant in the

422
00:34:57.039 --> 00:35:00.960
hold on, hold on, Maryland. I have some suggestions for I'm Tom

423
00:35:00.000 --> 00:35:02.719
Martine. We have more coming up
on the Troubleshooter Show, and we're going

424
00:35:02.800 --> 00:35:08.480
to talk to discount bath if ever
you wanted a bathroom. Let's talk what

425
00:35:08.559 --> 00:35:15.880
a discount really means. Coming up
on the Troubleshooter Show. Go with a

426
00:35:15.920 --> 00:35:21.280
sure thing Denver's Best roofer Excel Roofing
dot com. You don't pay a cent

427
00:35:21.480 --> 00:35:28.320
until you're content. Time for an
insurance check up free, no obligation in

428
00:35:28.400 --> 00:35:32.679
comparison, call Compass Insurance paying too
much your coverage at dozens of insurance companies

429
00:35:32.760 --> 00:35:37.159
find out now three all three seven
seven to one help. You'll think you're

430
00:35:37.239 --> 00:35:40.159
his only customer when you choose Frank
durand the real estate Man dot com to

431
00:35:40.239 --> 00:35:45.960
list your home with Remax Alliance three
oh three nine two zero sixteen twenty two

432
00:35:51.639 --> 00:36:04.800
rift so you don't have running as
a cam. Shoot's gonna help. Come

433
00:36:05.360 --> 00:36:13.599
man, this is the Troubleshooter Show. No Tom Martino, Hey Tom Martino

434
00:36:13.719 --> 00:36:16.920
here, Welcome to the show.
Three oh three seven one three talk three

435
00:36:16.960 --> 00:36:22.880
oh three seven one three eight two
five five Denver Regen dot com. Your

436
00:36:22.920 --> 00:36:28.519
weight loss drug you can get is
Semiglute tied for two fifty a month and

437
00:36:28.559 --> 00:36:32.159
it's incredible you can get Actually the
prices are going up soon, but there

438
00:36:32.199 --> 00:36:36.440
is no shortage. It's no matter
what will be cheaper than anywhere. You

439
00:36:36.480 --> 00:36:42.760
can also get truzepetide Denverregen dot com. All right, let's talk and uh

440
00:36:42.880 --> 00:36:45.639
find out what we can do for
you. All right, and uh,

441
00:36:45.639 --> 00:36:50.480
before I get to uh Marilyn,
real quick, I want to answer a

442
00:36:50.559 --> 00:36:58.280
question for Mark about leaplow Energy Assistance
Program or low income Energy Assistance program.

443
00:36:58.320 --> 00:37:04.880
Mark, go ahead, what's your
question? Yes, Mark, Hi,

444
00:37:05.079 --> 00:37:07.199
what's your question? Sir? Well, yeah, it's trying to find out

445
00:37:07.239 --> 00:37:12.559
ample for my mother in law about
this new smart meter Excelle and he's talking

446
00:37:12.559 --> 00:37:19.320
about putting in Oh I'm sorry.
I thought you wanted to know about Leap.

447
00:37:20.480 --> 00:37:24.199
Yeah, she got Leap and everything, but she's wondering about the smart

448
00:37:24.239 --> 00:37:28.800
meter. And she she trusted your
judgment and you tell the truth. So

449
00:37:29.119 --> 00:37:31.159
that's why. Okay, here's what
I want to tell you. The smart

450
00:37:31.199 --> 00:37:36.480
meter can be good or it can
be bad. It depends. If you

451
00:37:36.559 --> 00:37:40.320
don't do a smart meter, they
surcharge you. You could end up maybe

452
00:37:40.440 --> 00:37:45.800
paying less than you would with a
smart meter, but then again with a

453
00:37:45.840 --> 00:37:51.280
smart meter. If you if you
control when you use the bulk of your

454
00:37:51.320 --> 00:37:55.840
electricity, you can save money with
a smart meter. It charges you more

455
00:37:57.239 --> 00:38:01.719
in the busy parts of the day, and it tries to encourage you to

456
00:38:01.840 --> 00:38:07.320
use energy on off peaks. That's
the crux of it. In a nutshell,

457
00:38:08.000 --> 00:38:15.079
I think eventually everyone is going to
be required to have a smart meter.

458
00:38:15.239 --> 00:38:16.920
So it's not even going to be
a matter of it's not even going

459
00:38:16.960 --> 00:38:22.800
to be a question. But the
Leap program will still help her, all

460
00:38:22.840 --> 00:38:25.960
right, and I can I ask
you one more questions? Please, yes,

461
00:38:27.000 --> 00:38:30.239
sir? Okay, she has a
manufactured home and I'm trying to get

462
00:38:30.239 --> 00:38:35.079
solar. There's a huge complex there, the rip off a lot of people

463
00:38:35.840 --> 00:38:39.159
in her you know situation. She
should be able to get solar like everybody

464
00:38:39.199 --> 00:38:43.239
else right now, Yes, she
can't. Hold on, Now I want

465
00:38:43.239 --> 00:38:46.079
to. I want to explain a
few things about that. Okay. Does

466
00:38:46.119 --> 00:38:52.039
she have a mobile home. Yeah, it's a double wide. Okay,

467
00:38:52.159 --> 00:38:55.480
just put put in all kinds of
leaves, and yes, if she gets

468
00:38:55.599 --> 00:39:00.320
yes, you can get you can
get solar, yeah you can. And

469
00:39:00.840 --> 00:39:06.719
she can get tax credits. She
may even be able to get special grants

470
00:39:07.880 --> 00:39:12.199
from Excel. Now here's what I
want you to do. There are just

471
00:39:12.239 --> 00:39:15.559
don't call anyone because there are a
lot of ripoffs in this business. Okay,

472
00:39:15.599 --> 00:39:19.079
I'm gonna give you some names to
call. Okay, Okay, thank

473
00:39:19.119 --> 00:39:23.000
you you ready? Yeah, sure, I want you to call Red Rocks.

474
00:39:23.440 --> 00:39:27.039
Just it's Red Rock Solar. Okay, roof and Solar. Here's the

475
00:39:27.119 --> 00:39:36.119
number three oh three seven zero four
two four four nine. That's seven zero

476
00:39:36.159 --> 00:39:38.119
four two four four nine. Okay, Red Rocks, Roof and Solar.

477
00:39:38.360 --> 00:39:45.280
Now there's someone else I want you
to call Check with both probid Energy dot

478
00:39:45.320 --> 00:39:52.920
com. Now pro pro bid please
p R O B I D like a

479
00:39:52.960 --> 00:40:02.320
professional bidder pro bid. Here's the
number three oh three six two three fifteen

480
00:40:02.840 --> 00:40:10.000
thirty one. Okay, call both
and ask questions. They're really good people.

481
00:40:10.039 --> 00:40:14.280
Don't call anyone else. I'm serious. It's a terrible industry, bro

482
00:40:15.400 --> 00:40:19.440
and I wish you the best.
Thank you for he's calling for his you're

483
00:40:19.480 --> 00:40:23.119
calling for your mom my mother in
law, your mother in law. Okay,

484
00:40:23.159 --> 00:40:25.880
Mark, you tell her I said, thank you for trusting me,

485
00:40:25.920 --> 00:40:30.679
and then call back if you need
anything. Okay. Now I have a

486
00:40:30.719 --> 00:40:36.519
discount bath with us. Discount Bath
I have Chris with us from Discount bath.

487
00:40:36.880 --> 00:40:38.880
He's the owner, and I want
to ask something Chris right up front

488
00:40:38.880 --> 00:40:43.719
because the main question I get.
Okay, they want to have some idea

489
00:40:43.719 --> 00:40:50.159
of price. I don't have a
clue about price. Let's take not a

490
00:40:50.280 --> 00:40:53.480
giant mansion, not a crap box, but something in between, a good

491
00:40:54.760 --> 00:41:04.599
a good home, hallway bath proximate
range of value for a bathroom. Hold

492
00:41:04.639 --> 00:41:06.360
on, there you go, Let
me turn it on. Care you go?

493
00:41:06.639 --> 00:41:09.360
Yeah, so a whole bathroom is
depending obviously on finishes, et cetera.

494
00:41:09.880 --> 00:41:12.719
Just give me a range. Yeah, so a range is going to

495
00:41:12.800 --> 00:41:16.440
be somewhere between the whole bathroom between
I don't know, thirteen thousand and twenty

496
00:41:16.440 --> 00:41:21.960
five thousand, okay, big range, but it thirteen to twenty five depending

497
00:41:22.000 --> 00:41:25.079
on the finishes. Correct. Okay, that's for a hallway bath meaning that

498
00:41:25.159 --> 00:41:28.800
when we say hallway bath, is
that a half bath? Is that what

499
00:41:28.840 --> 00:41:31.039
they call them? No? So
what would a hallway bathroom be? A

500
00:41:31.079 --> 00:41:34.519
full bath? A tub, shower
commons? Oh? Okay, I didn't

501
00:41:34.519 --> 00:41:37.280
know that. Okay, so a
tub, a tub and shower combo,

502
00:41:37.440 --> 00:41:40.320
or or you could add just a
shower, right. Correct? The brand

503
00:41:40.360 --> 00:41:44.400
new showers you put in, yes, with a toilet and a sink.

504
00:41:44.719 --> 00:41:46.639
Yep, is that considered what they
call a three piece? Yeah, it'd

505
00:41:46.679 --> 00:41:50.159
be a three piece bath. Okay, what's a five piece? So that'd

506
00:41:50.159 --> 00:41:52.920
be a main bathroom. It'd be
too, like two vanities. Yeah,

507
00:41:52.960 --> 00:41:58.400
two sinks, shower tubs separate from
one another, and the toilet. That's

508
00:41:58.440 --> 00:42:01.039
the whole Monty. Yeah, okay, discount bathack. Come, we'll get

509
00:42:01.039 --> 00:42:05.360
back to him. But I gotta. I want to just take Maryland again

510
00:42:05.400 --> 00:42:14.880
because I feel bad. I feel
bad now Maryland, sir, this car?

511
00:42:15.960 --> 00:42:17.320
What are you going to do for
transportation? I want to ask that

512
00:42:17.400 --> 00:42:23.639
question first. I'm looking at buying
a Beater car that will get me from

513
00:42:23.639 --> 00:42:30.320
fullbload to Denver and back every week. Now, listen when you say a

514
00:42:30.360 --> 00:42:37.039
Beater car. Okay, to be
careful, be careful because you're going to

515
00:42:37.119 --> 00:42:39.960
get right back into another situation again. How are you going to pay for

516
00:42:40.000 --> 00:42:46.039
this, Maryland? I have to
save money up and I have money saved.

517
00:42:46.440 --> 00:42:51.199
I have money saved either to fix
this car or to buy something else.

518
00:42:51.360 --> 00:42:53.960
Yeah, be careful. Now,
where's the car? Right now?

519
00:42:54.519 --> 00:42:59.719
At the Valbelean they asked for me
to take it over there so they can

520
00:42:59.800 --> 00:43:02.760
look at it. He said that
they investigated, they did nothing wrong,

521
00:43:04.320 --> 00:43:06.719
and I just wanted to know if
I can get a refund. That's all.

522
00:43:07.039 --> 00:43:12.559
Well, probably not, Maryland,
probably not, but they would they

523
00:43:12.639 --> 00:43:17.239
could if they wanted to. But
did you say you can't drive it?

524
00:43:17.280 --> 00:43:21.800
Is that right? I believe I
can't. I don't want to mess it

525
00:43:21.880 --> 00:43:24.199
up anymore. If if I would, you do me what I would really

526
00:43:24.239 --> 00:43:28.519
do if I were you Maryland.
Okay, I don't know what it's going

527
00:43:28.599 --> 00:43:32.679
to cost to fix this car?
Do you no? But I want you?

528
00:43:34.360 --> 00:43:39.360
Where is this Valveline located off of
Puble Boulevard in Northern Avenue in public

529
00:43:40.280 --> 00:43:44.440
Okay, gosh, okay, it's
too say. They were very quick to

530
00:43:44.559 --> 00:43:49.360
respond when I gave him a bad
review, because they send an email and

531
00:43:49.800 --> 00:43:52.440
I loved a bad review. And
the next day they called me and said

532
00:43:52.440 --> 00:43:54.719
they wanted to know what's going on
with the car. I said, fine,

533
00:43:54.840 --> 00:43:58.360
I took it in. Actually,
okay, did you ask him for

534
00:43:58.360 --> 00:44:02.239
a refund yet? I did,
and they said that they would. I

535
00:44:02.440 --> 00:44:07.440
just texted the guy just as we
were on the phone. He said he

536
00:44:07.480 --> 00:44:10.840
won't do it for the oil change, but he will for the radiator flush

537
00:44:12.400 --> 00:44:15.920
and how much was that? One
hundred and nine dollars? Then take it.

538
00:44:16.320 --> 00:44:20.639
That's what I would do, to
be honest, Marylyn, I don't

539
00:44:20.639 --> 00:44:24.159
think these guys did anything wrong.
Yeah, I don't know. I just

540
00:44:24.199 --> 00:44:28.280
wanted to know if it was if
I could do it, that's all.

541
00:44:28.400 --> 00:44:36.679
Now, what are you going to
do about this? As far as what

542
00:44:36.719 --> 00:44:37.719
are you going to do about it? Like you're going to take it with

543
00:44:37.800 --> 00:44:42.480
the car, what are you going
to do with the car? I don't

544
00:44:42.519 --> 00:44:49.320
know. I've donated a car before
to like a radio station in my auntr

545
00:44:49.480 --> 00:44:51.800
and stuff, but I don't know
what I want to do with this one.

546
00:44:51.920 --> 00:44:55.199
Because I liked it. It was
a good car. Okay, well

547
00:44:55.239 --> 00:44:59.760
before you get it fixed, Before
you get it fixed, I want to

548
00:45:00.000 --> 00:45:02.800
I want to recommend someone down there. But they're in the Springs, honest

549
00:45:04.000 --> 00:45:10.760
accurate auto. Are they the ones
on academy? Yeah, in Colorado Springs

550
00:45:12.840 --> 00:45:16.519
Academy and like I think you,
well, they have two locations in Colorado

551
00:45:16.519 --> 00:45:20.960
Springs. They're good people. If
you call over there, just tell them

552
00:45:20.960 --> 00:45:22.320
you were on the show and I
told you to call over there. Let

553
00:45:22.400 --> 00:45:27.360
us know what happens though, So
I mean, they'll give you an honest

554
00:45:27.400 --> 00:45:30.800
answer on fixing that thing. Really, And I don't know if it needs

555
00:45:30.800 --> 00:45:32.360
a head get Oh, well yeah
it does. You said there was oil

556
00:45:32.400 --> 00:45:36.280
in it before. Yeah, you
have a head gasket that's gone. Three

557
00:45:36.360 --> 00:45:39.400
oh three seven one three talks seven
one three eight two five five. Butch,

558
00:45:39.440 --> 00:45:50.840
what's your question on extended warranties?
Butch? Hey, what's happening?

559
00:45:50.960 --> 00:45:53.800
Butch? Oh? Thanks? Sorry, I was on the whole for it.

560
00:45:53.880 --> 00:45:57.760
You got a lot of callers,
a very popular show, and I

561
00:45:57.760 --> 00:46:01.760
can understand why people want to know
that on a buying and everything in today

562
00:46:01.800 --> 00:46:05.519
and what about your what about advice
you need? Do you want to talk

563
00:46:05.559 --> 00:46:09.639
about extended warranties? Well, yeah, I was at a best Buy electronical

564
00:46:12.079 --> 00:46:16.440
outlet of buying for on a computer
type stuff and that the guy is talking

565
00:46:16.440 --> 00:46:21.119
to me about this extended warranty and
I recognized him as well, I know

566
00:46:21.280 --> 00:46:22.599
he's trying to tell me this thing, and I recognized him. I said,

567
00:46:22.639 --> 00:46:27.199
wait a second, are you You're
a guy who has had a little

568
00:46:27.199 --> 00:46:31.239
fling with my uh with my current
partner, and I was with my partner

569
00:46:31.239 --> 00:46:36.159
and I said, and I started
getting very jealous and I guess that's why

570
00:46:37.320 --> 00:46:40.519
my wife is filed a separation three
weeks ago. And one of the things

571
00:46:40.519 --> 00:46:45.800
she's saying is a jealousy. And
she's brought up this particular incident in the

572
00:46:45.840 --> 00:46:50.639
court case of being so jealous of
her ex boyfriend selling me the extended warranty

573
00:46:50.719 --> 00:46:53.679
at a best spy. Are you
kidding me? She actually, hold on,

574
00:46:54.320 --> 00:47:00.559
she actually brought that up in a
divorce. Well, it's operation,

575
00:47:00.079 --> 00:47:05.679
but it's found for divorce. And
she said that I was so jealous,

576
00:47:05.760 --> 00:47:09.000
And apparently I was so jealous at
best By because I said extend. I

577
00:47:09.079 --> 00:47:14.199
kept saying extended warranty. Well I
heard you got extended something else when you're

578
00:47:14.239 --> 00:47:17.320
with my lady. Oh my god, But I don't know what. Hold

579
00:47:17.320 --> 00:47:20.800
on a second. I'm not sure
what your question is for me on that,

580
00:47:20.840 --> 00:47:22.400
But hold on. I'll come right
back to you. I'm Tom Martino.

581
00:47:22.719 --> 00:47:25.840
We have more coming upwaterpros dot net, the best water systems. You

582
00:47:25.840 --> 00:47:30.079
want drinking water, all the drinking
water without buying bottled water. Get out

583
00:47:30.079 --> 00:47:35.440
the crap for just fourteen hundred bucks
fully in soald three oh three eight six

584
00:47:35.599 --> 00:47:44.599
two five five five four, go
with a sure thing Denver's best roofer Excel

585
00:47:44.719 --> 00:47:51.519
Roofing dot com. You don't pay
a cent until you're content. Time for

586
00:47:51.519 --> 00:47:55.719
an insurance checkup free, no obligation. Comparison call Compass Insurance paying too much

587
00:47:55.840 --> 00:48:00.360
your coverage at dozens of insurance companies
find out now three seven seven to one.

588
00:48:00.480 --> 00:48:05.000
Help. You'll think you're his only
customer when you choose Frank durand the

589
00:48:05.000 --> 00:48:08.559
real estate Man dot com to list
your home with Remax Alliance three all three

590
00:48:08.639 --> 00:48:16.920
nine two zero sixteen twenty two.
Hi Tom Martinez here three three seven one

591
00:48:16.960 --> 00:48:22.679
three talk three oh three seven one
three A two five five all right,

592
00:48:23.239 --> 00:48:30.079
butch said that in a divorce decree
or in a divorce order, not an

593
00:48:30.199 --> 00:48:34.800
order, I'm sorry. In the
lawsuit the fight when his wife filed for

594
00:48:34.840 --> 00:48:40.719
divorce. In the pleading, she
said that he was overly jealous, although

595
00:48:40.760 --> 00:48:45.280
in this state you don't have to
give a reason for divorce. But she

596
00:48:45.360 --> 00:48:51.639
said he was overly jealous, and
she cited an incident where he got jealous

597
00:48:51.679 --> 00:48:55.960
of a guy who was trying to
sell his wife an extended warranty. I'm

598
00:48:55.960 --> 00:49:00.920
not sure, though, are you
asking about a divorce or about the extended

599
00:49:01.039 --> 00:49:07.400
Quarrantine. Well, it's a little
call him in a little from side to

600
00:49:07.480 --> 00:49:14.119
be Frank or Tom. Sorry,
it says Frank under you on the screen.

601
00:49:14.199 --> 00:49:17.880
It's confusing. Oh Frank Duran right, that's on YouTube. Hey,

602
00:49:17.920 --> 00:49:22.719
so explain to me that. Well, it was my wife's ex partner,

603
00:49:23.039 --> 00:49:29.039
and she is always telling me he's
a lot better than you, bigger,

604
00:49:29.199 --> 00:49:32.440
better, more stylish in bed,
he has a more style. And so

605
00:49:32.480 --> 00:49:36.239
when I see him and he who
the guy from best Buy? The guy

606
00:49:36.280 --> 00:49:40.239
from best Buy has more but he's
but he's a manager, Tom, He's

607
00:49:40.280 --> 00:49:45.199
not just a salesman. He's like, so, we're not talking geek squad.

608
00:49:45.920 --> 00:49:50.760
He's Oh my god, the geek
squad would shine his shoes for him,

609
00:49:50.920 --> 00:49:53.000
Tom, did she let me ask
you something? Did your wife leave

610
00:49:53.039 --> 00:50:00.000
you for a best Buy manager?
So she already was dating this guy before,

611
00:50:00.079 --> 00:50:05.039
or she left me for Applebee's supervisor. Man, she's got lofty goals,

612
00:50:05.039 --> 00:50:09.119
doesn't she Applebee's best Buy? Okay? So fully, truthfully, I

613
00:50:09.199 --> 00:50:14.159
want to know when is a good
time to get an extended warranty, Which

614
00:50:14.199 --> 00:50:17.559
products actually is worth it and which
products it's not worth it? And it's

615
00:50:17.559 --> 00:50:21.119
a scam, And I'll take my
answer off of Eric. Thank you,

616
00:50:21.159 --> 00:50:23.960
Tom, Okay, thank you?
Butch my god, was that a long

617
00:50:24.000 --> 00:50:27.639
way around a question? But okay, So, by the way, his

618
00:50:27.719 --> 00:50:30.360
wife leaves him for an apples manager
and then starts dating a guy at Best

619
00:50:30.360 --> 00:50:35.920
Buy, she's just got this thing
for executive, right, I mean?

620
00:50:36.119 --> 00:50:40.559
Anyway, so he wants to know
when is it worth buying an extended warranty?

621
00:50:42.000 --> 00:50:50.679
Okay, here's what I say.
Obviously you want regular warranties. Did

622
00:50:50.679 --> 00:50:54.800
that come free with a product?
I will never buy an extended warranty period.

623
00:50:55.079 --> 00:51:02.159
How's that not while I have a
regular warranty enforce, Because during the

624
00:51:02.199 --> 00:51:08.079
time the regular warranty is in force, this so called extended warranty is concurrent.

625
00:51:08.639 --> 00:51:15.360
You're not getting anything extra. Now. There are times, or were

626
00:51:15.519 --> 00:51:22.000
times in the old VCR days or
in the old certain kinds of electronic days,

627
00:51:22.559 --> 00:51:30.559
you would get an extended warranty and
it would say that on the extended

628
00:51:30.599 --> 00:51:38.360
warranty it would say that you had
like they would give you an extended warranty,

629
00:51:38.440 --> 00:51:43.480
but they would do something for it. For example, you got so

630
00:51:43.599 --> 00:51:47.679
many cleanings per year, or you
had so many service calls or stuff like

631
00:51:47.719 --> 00:51:52.559
that. If mathematically that worked out
because in those days VCRs didn't need to

632
00:51:52.599 --> 00:51:55.800
be cleaned in service once a year, So if you got that as part

633
00:51:55.840 --> 00:52:01.199
of it, then you do the
math. But nowadays extended warranties truly have

634
00:52:01.239 --> 00:52:05.960
two reasons. One is, of
course a profit center. The second one

635
00:52:06.000 --> 00:52:08.960
is to keep you a customer because
they figure, no matter what, you're

636
00:52:09.000 --> 00:52:13.239
going to come back to them because
they have an extended warranty with you.

637
00:52:13.480 --> 00:52:19.079
There's nothing wrong with that, but
they almost never make mathematical sense because you're

638
00:52:19.159 --> 00:52:22.239
under a regular warranty. Now,
if you want to, for example,

639
00:52:22.559 --> 00:52:28.800
on an iPhone or computer, get
Apple Care when your warranties up, or

640
00:52:28.880 --> 00:52:31.719
if you don't get a Apple Care, or if there's something in addition you

641
00:52:31.840 --> 00:52:37.840
want, there's a higher level of
support you can buy. But I don't

642
00:52:37.920 --> 00:52:43.679
like extended warranties as they are.
Three three seven one three talk seven one

643
00:52:43.719 --> 00:52:45.280
three eight two five five. Now
this guy wants to be a real chick

644
00:52:45.360 --> 00:52:51.679
magnet. By the way, I
don't suggest Applebee's or Best Buy for perhaps

645
00:52:51.719 --> 00:53:01.239
Walmart. Try there. I hear
they score very well. Now let's talk

646
00:53:01.280 --> 00:53:07.920
to Andrew. Andrew, Yes,
I'm here, Hey, Tom, what's

647
00:53:07.920 --> 00:53:12.800
going on that last call cracked me
up a little bit. But anyway,

648
00:53:13.079 --> 00:53:20.000
I've got a I've got a three
month old German Shepherd mix that i'm fostering

649
00:53:20.039 --> 00:53:22.719
and I'm looking hoping to turn out. How did you come to foster them?

650
00:53:24.079 --> 00:53:27.960
It's a long story, man.
He was actually at a kill shelter

651
00:53:28.079 --> 00:53:31.280
in Los Angeles. It's getting bad
at a lot of these big cities.

652
00:53:31.960 --> 00:53:36.840
They're completely overrun, and he was
actually on the list to be euthanized.

653
00:53:37.400 --> 00:53:43.800
They're probably the COVID dogs are being
returned. Yeah, they're getting just so

654
00:53:43.920 --> 00:53:47.079
many in every day, you know, and so if they basically, if

655
00:53:47.079 --> 00:53:52.159
they don't get taken in a couple
of weeks, they're just putting them down

656
00:53:52.199 --> 00:53:54.760
basically, is what's going on.
So I saw the picture of this one,

657
00:53:54.880 --> 00:53:59.000
kind of fell in love with him, and you found him on what

658
00:53:59.239 --> 00:54:04.800
on social right? Yes, exactly, you're a crazy pay listen, I'm

659
00:54:04.840 --> 00:54:08.119
crazy too, but you're a crazy
person. See crazy people do that to

660
00:54:08.159 --> 00:54:13.639
themselves on social media and they can't
stand it. I know, I know.

661
00:54:13.920 --> 00:54:15.239
Once I saw him and they said
he was gonna be I know,

662
00:54:15.400 --> 00:54:19.280
I just felt like I had to
do something. But long story short,

663
00:54:19.360 --> 00:54:22.760
he's here with me. Now,
I live in a condo. I already

664
00:54:22.800 --> 00:54:24.840
have another dog. My other dog
doesn't get along. How old is this

665
00:54:24.960 --> 00:54:30.199
German Shepherd? How old is it? He's three months old now? And

666
00:54:30.400 --> 00:54:35.719
is he a true German Shepherd?
No, the paperwork does say he's a

667
00:54:35.800 --> 00:54:38.159
mix. We don't know what he's
mixed with. But I mean, by

668
00:54:38.199 --> 00:54:44.880
all accounts, he just looks like
a German Shepherd puppy, you know,

669
00:54:45.440 --> 00:54:50.880
but he's a really we don't normally
do adoptions like this because it's so difficult

670
00:54:50.960 --> 00:54:52.480
to figure out who's going to get
the dog and all that day that's on

671
00:54:52.519 --> 00:54:55.320
you. And again, I don't
want to be inundated because there are so

672
00:54:55.400 --> 00:54:59.440
many people trying to find good homes. But let's just put it this way.

673
00:55:00.199 --> 00:55:01.840
I don't mind you putting the word
out. So you got a three

674
00:55:01.840 --> 00:55:09.280
month old he's I imagine adorable and
a great dog, and they suckered you

675
00:55:09.320 --> 00:55:13.960
into taking them. And and I
don't mean that, I'm just kidding.

676
00:55:13.960 --> 00:55:16.480
By the way, So Andrew,
you're a kind person and you're looking for

677
00:55:16.559 --> 00:55:22.480
a home. Can you tell us
anything about the dog? His name is

678
00:55:22.559 --> 00:55:27.320
Maximus. He's got a really good
disposition. He loves Is he going to

679
00:55:27.400 --> 00:55:30.119
be big? Does he have big, big, clumsy paws in the skin?

680
00:55:30.239 --> 00:55:32.960
Drew? Yeah, yeah, if
he's going to be a big boy.

681
00:55:34.840 --> 00:55:37.440
Right now, he's only about twenty
five pounds. He's pretty manageable.

682
00:55:37.480 --> 00:55:40.320
But you know, it looks like
he's growing every single day. You know

683
00:55:40.400 --> 00:55:45.079
he's going to be he's going to
be big. But definitely somebody that has

684
00:55:45.199 --> 00:55:52.440
age. He's extremely smart. Yeah, okay, Well, what you should

685
00:55:52.480 --> 00:55:58.360
do is email us a pick in
case somebody calls us. Sure, and

686
00:55:58.400 --> 00:56:02.119
then do you want to take calls
on this directly? I don't know,

687
00:56:02.280 --> 00:56:06.239
you know, I was thinking about
that. I don't know if it would

688
00:56:06.280 --> 00:56:09.639
be Uh, here's what I suggest
you do. Here's what I suggest you

689
00:56:09.679 --> 00:56:13.559
do, Andrew. I don't mind
taking a few inquiries here and there,

690
00:56:13.920 --> 00:56:17.320
but you should go on Gmail and
get a Gmail address just for this,

691
00:56:19.159 --> 00:56:23.400
and then call us back and give
it to us. Perfect, And then

692
00:56:23.440 --> 00:56:27.840
you can do that. And then
with that Gmail address, you can send

693
00:56:27.880 --> 00:56:32.280
pics and you can you know,
correspond with people and make up your mind.

694
00:56:32.320 --> 00:56:35.719
That's you know, whether people are
safe or not. You've got to

695
00:56:35.760 --> 00:56:38.760
do that on your own. And
then when you do that, Andrew,

696
00:56:39.159 --> 00:56:44.840
you can do that and then shut
down that email address when you're done with

697
00:56:44.920 --> 00:56:49.000
it. The other thing too.
I notice on next door people do this

698
00:56:49.079 --> 00:56:57.079
a lot, So if you're looking, are you on next door? I'm

699
00:56:57.079 --> 00:56:59.960
not. I think I'll do the
Gmail option. That sounds pretty easy.

700
00:57:00.599 --> 00:57:02.840
Call us back when you have the
email address and give it to us,

701
00:57:04.599 --> 00:57:07.119
and then we'll put it out there
for you. Okay, awesome, Thank

702
00:57:07.159 --> 00:57:10.599
you so much, Tom cool Man. Okay, I thank you for being

703
00:57:10.639 --> 00:57:15.199
a kind person. Three O three
seven one three eight two five five.

704
00:57:15.880 --> 00:57:20.320
Hey Frank Duran, the real Estateman
dot com. He is the man when

705
00:57:20.360 --> 00:57:23.480
it comes to giving you a market
evaluation of your home free for the asking.

706
00:57:23.599 --> 00:57:29.440
Frank Duran, the Realestateman dot com
three oh three nine two zero sixteen

707
00:57:29.519 --> 00:57:34.679
twenty two. And that's true,
truly, no obligation and a full thorough

708
00:57:34.760 --> 00:57:37.440
evaluation of your property and what it
will sell for based on his thirty years

709
00:57:37.440 --> 00:57:45.239
experience. Frank duranderealestate Man dot com. More coming up, go with a

710
00:57:45.280 --> 00:57:50.599
sure thing Denver's best rufer excel Roofing
dot com. You don't pay a cent

711
00:57:50.840 --> 00:57:57.679
until you're content. Time for an
insurance check up free, no obligation in

712
00:57:57.760 --> 00:58:02.360
comparison call Compass Insurance paying too much
your coverage at dozens of insurance companies find

713
00:58:02.360 --> 00:58:07.119
out now three all three seven seven
one help. You'll think you're his only

714
00:58:07.239 --> 00:58:10.039
customer when you choose Frank durand the
real estate man dot com to list your

715
00:58:10.079 --> 00:58:17.480
home with Remax Alliance three oh three
nine two zero sixteen twenty two. Kay

716
00:58:17.599 --> 00:58:22.920
Tom Martino here three O three seven
one three talk seven one three eight two

717
00:58:23.000 --> 00:58:30.679
five five Claudeine, what's happening Claudeine? Hi? How are you this morning?

718
00:58:31.079 --> 00:58:34.480
Good? Man? What's I mean? Good Claudeen? Sorry? I

719
00:58:34.480 --> 00:58:39.039
always say, man, Hey,
what's going on? Well? Last week

720
00:58:39.920 --> 00:58:45.360
I had I made a trip to
Colorado Springs from Greeley to see my brother,

721
00:58:45.519 --> 00:58:49.880
and on the way when I got
to my brother's house, I knew

722
00:58:49.920 --> 00:58:54.000
on the way down, my air
conditioning felt a little bit warm. When

723
00:58:54.000 --> 00:58:58.320
I got to my brother's house,
he said, well the fan is making

724
00:58:58.360 --> 00:59:04.400
a noise. Alsome. Oh so
we took it to the Catillet dealer down

725
00:59:04.440 --> 00:59:12.440
in down in Colorado Springs. Yeah, okay, and uh they said,

726
00:59:12.480 --> 00:59:15.079
well it would be like two hundred
and forty three dollars shar diagnostic tests.

727
00:59:15.159 --> 00:59:20.559
And I said, well, okay. So they called me back later,

728
00:59:20.760 --> 00:59:24.719
and because I left the car there
and said it was the thermostat was stuck

729
00:59:24.840 --> 00:59:31.280
open, I said okay. And
they did not tell me that I could

730
00:59:31.360 --> 00:59:37.920
drive the car with the thermostat stuck
open when I got of course you could.

731
00:59:37.960 --> 00:59:40.679
But but what did they say they
were going to do replace the thermostat.

732
00:59:42.760 --> 00:59:45.280
Yes, they said they would fix
the car for me, and then

733
00:59:45.360 --> 00:59:51.480
I said, okay, So I
picked it up the next day and it

734
00:59:51.599 --> 00:59:58.320
came to well, it came to
almost eighteen hundred. No, that's way,

735
00:59:58.519 --> 01:00:00.840
that's way out of line. That's
where. But you see, you

736
01:00:00.880 --> 01:00:06.599
didn't you didn't shop around. I
mean they took advance. That that sounds

737
01:00:06.639 --> 01:00:12.960
outrageous to me. What did they
do for eighteen hundred? They they,

738
01:00:13.039 --> 01:00:15.840
of course they fixed the thermostat.
And I did take it to my Cadllte

739
01:00:15.920 --> 01:00:22.440
dealer here also and hadn't picked the
price which they told they said they they

740
01:00:22.480 --> 01:00:30.840
said that for the just for the
labor was like fifteen hundred dollars, and

741
01:00:30.880 --> 01:00:35.679
then they did the housing and one
to three seals and charged me for coolant

742
01:00:37.280 --> 01:00:42.559
and they said low engine temperature testing, found systems, clear codes and road

743
01:00:42.599 --> 01:00:47.800
tests, and so what they did
is they changed the fluids. After they

744
01:00:49.000 --> 01:00:52.559
changed the thermostat charged me labor,
and they charged me a sixty nine dollars

745
01:00:52.559 --> 01:00:58.920
and ninety nine cent disposal fee.
Yeah, well that's that's common nowadays.

746
01:00:58.960 --> 01:01:02.039
But any way, it's it's that
that's water under the bridge, I mean,

747
01:01:02.440 --> 01:01:07.639
the only thing. So what are
you calling about? Well, I

748
01:01:07.679 --> 01:01:12.079
went to my Cadillac dealer here,
yeah, and he told me the labor

749
01:01:12.159 --> 01:01:15.559
would have only been seven ninety five. Well, yeah, I told you

750
01:01:15.599 --> 01:01:19.239
they overcharged you. But there's nothing
you can do about it now, is

751
01:01:19.239 --> 01:01:22.559
there? Nothing? Can I not
call the manager there? Well, of

752
01:01:22.559 --> 01:01:24.960
course you can, of course you
can. So did all they do is

753
01:01:25.000 --> 01:01:30.639
a thermostat? Yes, Okay,
what did the Cadillac dealer say it would

754
01:01:30.639 --> 01:01:37.280
cost here? He said, well, it would be instead of just just

755
01:01:37.280 --> 01:01:40.199
just tell me the whole price you
were charged eighteen hundred. What did the

756
01:01:40.239 --> 01:01:45.159
dealer here say it would cost?
Well, let's see, instead of the

757
01:01:45.360 --> 01:01:50.719
labor would have been eight hundred instead
of No, just the whole price.

758
01:01:51.119 --> 01:01:54.800
Tell me what you overpaid. I
don't have time to do math right now.

759
01:01:55.519 --> 01:01:59.519
Okay, you just told me what
the labor would have cost and what

760
01:01:59.639 --> 01:02:01.519
the shop see what a cox.
That's all he told me. The difference.

761
01:02:02.280 --> 01:02:07.239
He didn't quote me. The justed
me those two things would have been

762
01:02:07.280 --> 01:02:15.320
cheaper by how much? By eight
eight almost eight fifty? Okay? So

763
01:02:16.039 --> 01:02:21.239
okay, So if the thermostat was
the same price, you would have saved

764
01:02:21.360 --> 01:02:29.840
eight point fifty going to the dealer
here. Yeah, okay, So so

765
01:02:29.880 --> 01:02:35.360
I miscalculated four fifty. I want
to saved four fifty there, Okay,

766
01:02:35.400 --> 01:02:38.760
But you didn't and you said they
didn't tell you you could drive it.

767
01:02:38.960 --> 01:02:43.639
No one tells you that. They
say this is what you need, and

768
01:02:43.679 --> 01:02:45.880
then you're supposed to say, well, what if I don't do it?

769
01:02:45.960 --> 01:02:49.599
I mean you you drove it in. You should have known you could drive

770
01:02:49.639 --> 01:02:52.559
it out. Drive it out?
But Claudine, I think that did you

771
01:02:52.599 --> 01:02:59.039
pay by credit card? Yes?
The only thing I would try. If

772
01:02:59.320 --> 01:03:01.480
you can call them manager, you
can ask for an adjustment. But it's

773
01:03:01.599 --> 01:03:07.760
kind of unfair because people don't have
to charge the same prices. Just because

774
01:03:07.800 --> 01:03:12.639
somebody does it cheaper doesn't mean that
you can hold the other party to it.

775
01:03:12.920 --> 01:03:15.480
But if you want, you can
contest part of the charge on your

776
01:03:15.480 --> 01:03:20.920
credit card and try to make the
argument that they overcharge you, and I

777
01:03:20.960 --> 01:03:22.920
think you'll lose on it. It's
not that I don't want to help you,

778
01:03:23.239 --> 01:03:27.760
it's that it's not kind of fair
on either part. You had the

779
01:03:27.800 --> 01:03:31.199
work done, by the way,
did they fix the problem? Yes,

780
01:03:32.000 --> 01:03:38.239
well yes, yes, I don't
know. How do you know? You

781
01:03:38.280 --> 01:03:43.760
should let the other dealer look at
the invoice, the entire invoice, not

782
01:03:43.840 --> 01:03:45.840
do it on the phone, and
then see what they say, because there

783
01:03:45.840 --> 01:03:51.920
could have been some recharging and stuff
that you don't know about that they don't

784
01:03:52.000 --> 01:03:55.039
know about. Three zero three seven
one three A two five five four hundred

785
01:03:55.119 --> 01:03:59.920
sounds almost too close to call.
There might be something else we're not seeing,

786
01:04:00.840 --> 01:04:06.960
Okay. You know that happens a
lot and people you ask questions like

787
01:04:09.119 --> 01:04:15.320
can I wait? Shop around?
Call around One clear Choice Garage Doors,

788
01:04:15.360 --> 01:04:19.239
the garage door company. I love. I mean it for the opener,

789
01:04:19.599 --> 01:04:26.800
the hinges, the bolts, the
sensors, the the door itself and the

790
01:04:26.840 --> 01:04:30.880
opener, any part of them.
Brand new openers, brand new doors,

791
01:04:30.280 --> 01:04:35.239
factory authorize repairs, and you can
get all of their prices. One clear

792
01:04:35.480 --> 01:04:45.079
Choice doors dot com. Go with
a sure thing Denver's Best roofer Excel Roofing

793
01:04:45.199 --> 01:04:51.679
dot com. You don't pay a
cent until you're content. Time for an

794
01:04:51.719 --> 01:04:57.320
insurance check up free, no obligation. In comparison, call Compass Insurance paying

795
01:04:57.400 --> 01:05:00.440
too much your coverage at dozens of
insurance companies find out now three all three

796
01:05:00.599 --> 01:05:04.039
seven to seven to one help.
You'll think you're his only customer when you

797
01:05:04.119 --> 01:05:09.280
choose Frank durand the real estate Man
dot com to list your home with Remax

798
01:05:09.320 --> 01:05:18.079
Alliance three all three nine two zero
sixteen twenty two. Hi Tom Martino,

799
01:05:18.239 --> 01:05:26.840
your troubleshooter. Discount bath Duck with
us Discount bath and Chris. We talked

800
01:05:26.880 --> 01:05:30.320
about the whull bath, but really
that's a full bath. We talked about

801
01:05:30.360 --> 01:05:34.599
in the price range. That's a
pretty good price range. And obviously bathrooms

802
01:05:34.599 --> 01:05:36.960
are crazy. You can suck up
as much as you want in there.

803
01:05:38.360 --> 01:05:42.159
And I do want to make it
clear though, these guys have lower overhead

804
01:05:42.159 --> 01:05:45.519
and markup than almost anyone and that's
the important part, the value part,

805
01:05:45.920 --> 01:05:49.320
and you're welcome to check them out
and to compare that. Don't make quick

806
01:05:49.360 --> 01:05:54.199
decisions on this. So somebody wanted
to know, But what about a true

807
01:05:54.400 --> 01:05:59.239
little bath? Like so many times
they're overlooked where you just had to sink

808
01:05:59.239 --> 01:06:02.760
in the toilet. What are those
ranges and prices? You know, they

809
01:06:02.960 --> 01:06:05.400
that's a lot of times what guests
see, you know when they come in.

810
01:06:05.440 --> 01:06:09.800
And yeah, you can spend very
little in one of those just depending

811
01:06:09.800 --> 01:06:12.360
on what you're doing. You know, a couple thousand dollars maybe five.

812
01:06:12.960 --> 01:06:15.920
There's not a lot going on in
there. You got a little plumbing countertopped

813
01:06:15.280 --> 01:06:18.800
and you yeah, toilet and the
floor. Really now you do total turnkey

814
01:06:18.880 --> 01:06:23.679
right, correct? Yep? And
what about design input? Yeah, so

815
01:06:23.760 --> 01:06:26.800
we do that too, So the
designers will come out to help you actually

816
01:06:26.920 --> 01:06:30.199
figure out if you're beginning to and
so. But you get input from people

817
01:06:30.559 --> 01:06:35.199
absolutely like what they want obviously input
but I don't know enough to give input

818
01:06:35.280 --> 01:06:39.559
sometimes and I just want ideas.
Do you do that absolutely? Do you

819
01:06:39.599 --> 01:06:43.039
do it with pictures or you do
it with drawings? Pictures primarily, but

820
01:06:43.079 --> 01:06:45.880
we do have some some three D
modeling that we can do also, so

821
01:06:46.000 --> 01:06:49.840
you can show people what it could
look like. Correct, all right?

822
01:06:50.280 --> 01:06:53.920
And by the way, that's discount
bath dot Com. I guess save if

823
01:06:53.960 --> 01:07:00.079
you have any questions on bath so
many people do. Claudine said she took

824
01:07:00.119 --> 01:07:04.960
her Cadillac and they charge her too
much and there's nothing we can do about

825
01:07:05.000 --> 01:07:11.639
her. Really. I mean people, that's why I tell you, please

826
01:07:11.679 --> 01:07:17.559
do me a favor and always check
prices and don't have work done. If

827
01:07:17.599 --> 01:07:23.760
you have any doubts, you may
have to pay for diagnostics. Don't let

828
01:07:23.800 --> 01:07:27.920
them tear things too far apart unless
you get at least a verbal estimate of

829
01:07:27.960 --> 01:07:33.719
what it's going to cost. Dylan's
got today seems to be like a mini

830
01:07:33.760 --> 01:07:40.159
car today. Hey Dylan, you
want to talk about a twenty thirteen Toyota

831
01:07:40.280 --> 01:07:50.280
Tundra. Very popular car. What's
going on? Dylan? Dylan? Yeah,

832
01:07:50.360 --> 01:07:54.719
can you hear me? I sure
can, all right, hey man,

833
01:07:54.800 --> 01:07:58.480
Yeah, a longtime listener, Thank
you, Yeah, for sure,

834
01:07:58.599 --> 01:08:02.599
for sure. Yeah. So I
just bought back in late April this truck

835
01:08:03.480 --> 01:08:08.880
from a dealership in Fort Collins.
I actually live up in Casper, Wyoming

836
01:08:08.920 --> 01:08:13.800
now, but I'm originally from Golden
Okay. And you've got it just this

837
01:08:14.000 --> 01:08:18.000
past April, just like we're talking
about two months ago. Yeah, yeah,

838
01:08:18.039 --> 01:08:21.239
Well it gets better. A couple
of days after that, I hit

839
01:08:21.279 --> 01:08:29.600
a deer and so got into the
shop. They're covering everything. Kind of

840
01:08:29.600 --> 01:08:32.159
had to fight with the insurance I'm
covering the alignment, but whatever, it

841
01:08:32.199 --> 01:08:36.399
looks like it's going to get covered. The alignment shop they called me today.

842
01:08:38.000 --> 01:08:43.600
So the dealership they replaced the truck
has a lift kit on it,

843
01:08:43.640 --> 01:08:47.159
so it's called the Rock Warrior,
which you could kind of almost say it's

844
01:08:47.159 --> 01:08:51.640
like Toyota's version of a Raptor.
Yeah, okay, it's got a lift

845
01:08:51.720 --> 01:08:58.479
kit and everything on it. They
replaced the front struts with stock thruts,

846
01:08:58.760 --> 01:09:03.239
so they basically without replacing everything else, which would need to be if you

847
01:09:03.279 --> 01:09:06.880
were, say, let's say,
taking off the lift kit, they just

848
01:09:08.039 --> 01:09:13.279
replaced the struts with stocked struts.
Wait wait, wait who replaced it the

849
01:09:13.680 --> 01:09:17.000
place you took it into to be
fixed. No, No, the dealership

850
01:09:17.079 --> 01:09:20.119
that I bought it from, which
is Peterson Toyota. Unfortunate. Okay,

851
01:09:20.239 --> 01:09:25.520
so the previous dealer that owned this
put new shocks on it, but not

852
01:09:25.680 --> 01:09:31.319
the right kind. Correct. Correct? So what the alignment shop is telling

853
01:09:31.439 --> 01:09:34.560
me like, hey, you know, we can get insurance to cover the

854
01:09:35.399 --> 01:09:40.920
alignment. That's not a big deal, but they are not able to give

855
01:09:40.960 --> 01:09:45.399
it a proper alignment without the proper
suspension on it. Let me ask you

856
01:09:45.520 --> 01:09:51.760
something. Let me ask you something. If were those shocks, those original

857
01:09:51.880 --> 01:09:56.680
shocks, they shouldn't have been on
there. Were they damaged in the accident.

858
01:09:58.359 --> 01:10:02.199
I don't think they were okay,
But they're saying you will need an

859
01:10:02.199 --> 01:10:05.920
alignment because of the accident, but
you're not going to be able to get

860
01:10:05.960 --> 01:10:10.960
the alignment because of your pre existing
shocks. Hold on, we'll come right

861
01:10:11.000 --> 01:10:15.119
back to you. I'm Tom Martino. This is an interesting dilemma. Does

862
01:10:15.199 --> 01:10:17.439
that previous dealer owe anything? We'll
talk about that and more coming up on

863
01:10:17.479 --> 01:10:21.720
the Troubleshooter Show. Plus discount bath
dot com. You ought to go there,

864
01:10:21.800 --> 01:10:27.119
look around, have your questions coming
up? Go with a sure thing

865
01:10:27.279 --> 01:10:30.680
Denver's Best roofer Excel Roofing dot com. You don't pay a cent until you're

866
01:10:30.720 --> 01:10:40.199
contenth Please time for an insurance checkup
free, no obligation comparison call Compass Insurance

867
01:10:40.399 --> 01:10:44.439
paying too much your coverage at dozens
of insurance companies find out now three O

868
01:10:44.560 --> 01:10:47.239
three seven to seven to one help. You'll think you're his only customer when

869
01:10:47.239 --> 01:10:50.960
you choose Frank durand the real estate
Man dot com to list your home with

870
01:10:51.119 --> 01:11:02.760
Remax Alliance three oh three nine two
zero sixteen twenty two, ripped up news,

871
01:11:04.000 --> 01:11:10.079
need advice? Who you don't have? Come, run in just as

872
01:11:10.159 --> 01:11:16.680
fast as we can. Shooter's gonna
help coming man. This is the Troubleshooter

873
01:11:16.840 --> 01:11:24.880
Show Now Tom Martino, Hello,
Tom Martino here, Welcome to the show.

874
01:11:25.039 --> 01:11:29.119
Three O three seven one three talk
seven one three eight two five five.

875
01:11:29.239 --> 01:11:32.680
This hour brought to you by renew
Home Innovations dot Com for U tub

876
01:11:32.760 --> 01:11:38.840
to shower conversions. They do these
wall systems that look like stone with no

877
01:11:39.239 --> 01:11:44.439
maintenance necessary and of course perimeter drains, no thresholds, and they do it

878
01:11:44.439 --> 01:11:46.640
in two or three days, seventy
two months to pay with no interest three

879
01:11:46.680 --> 01:11:55.039
oh three nine zero four two thousand
and uh. By the way, speaking

880
01:11:55.079 --> 01:11:58.800
of bathrooms, we also have discount
bath with us today discount bath dot com,

881
01:12:00.119 --> 01:12:04.439
and we're going to talk about anything
in that realm. We had a

882
01:12:04.479 --> 01:12:12.079
few questions texted in. One is
about you have a lifetime wall system as

883
01:12:12.119 --> 01:12:15.000
well, right, correct? So
can you explain what it is? Yes,

884
01:12:15.359 --> 01:12:18.600
it's an acrylic wall system. That
is what does it look like?

885
01:12:18.760 --> 01:12:21.640
Does it mimic looks mimic stone?
It does? Yeah? Or you can

886
01:12:21.720 --> 01:12:26.520
do solid colors. You know,
I really I like stone, But why

887
01:12:26.560 --> 01:12:30.800
would anyone want real stone because it's
really difficult, right, bad idea.

888
01:12:30.960 --> 01:12:33.399
Do people still do tile? Tile's
good? Yep, yeah, a lot

889
01:12:33.439 --> 01:12:35.760
of people still do tiles. So
you've got the trade offs. A lot

890
01:12:35.840 --> 01:12:39.399
of these companies you're going to do
one or the other, but not both.

891
01:12:39.520 --> 01:12:43.119
We do both. Someone wanted to
ask, do you refurbish bathrooms?

892
01:12:43.159 --> 01:12:45.920
For example? Have you ever come
into an existing bat they like, but

893
01:12:46.159 --> 01:12:49.640
just reduce some of the tile and
the sinks and the stuff. Redo what

894
01:12:49.800 --> 01:12:56.000
they already have as opposed to tearing
out and hauling away like the existing basins.

895
01:12:56.079 --> 01:12:58.720
Is that what they're well they're talking
about. I don't know, but

896
01:12:58.840 --> 01:13:01.079
I think what they're talking about about
is they have some subway tile and they

897
01:13:01.119 --> 01:13:03.680
have some stuff they really like,
and they want to know, can you

898
01:13:03.800 --> 01:13:09.319
redo stuff? We don't. Often
it's you know, it's not a great

899
01:13:09.359 --> 01:13:12.720
idea. There are their companies you
just you basically tear out hall away and

900
01:13:13.119 --> 01:13:17.520
reinstall, not upgrade or not refurbish. Yeah, we don't refurbish existing and

901
01:13:17.840 --> 01:13:23.479
to me, that could be more
expensive even it can be all right anyway.

902
01:13:23.640 --> 01:13:29.359
Dylan wanted to talk about the sale
of a vehicle. Now Here's what

903
01:13:29.520 --> 01:13:34.399
Dylan said. He had a twenty
thirteen toilet a tunder he bought the Rock

904
01:13:34.520 --> 01:13:39.760
Warrior in April. He hit a
deer. While it's in the shop,

905
01:13:39.880 --> 01:13:47.800
they discovered that he can't get a
proper alignment because of shocks that were previously

906
01:13:48.119 --> 01:13:55.520
on the vehicle. Now, what
is your question about that? Dylan?

907
01:13:57.279 --> 01:14:02.279
Well, I really want your opinion
on I mean, I understand as is.

908
01:14:02.399 --> 01:14:05.079
I've purchased quite a few vehicles.
Okay, I was going to go

909
01:14:05.159 --> 01:14:10.800
there. So you bought the twenty
thirteen as is and it was a Rock

910
01:14:10.920 --> 01:14:15.960
Warrior. It was as is,
and what you did not realize it did

911
01:14:16.079 --> 01:14:21.000
not have the Rock Warrior shocks that
come with that package. Instead, the

912
01:14:21.079 --> 01:14:29.079
dealer replaced the Rock Warrior shocks with
regular shocks that are at propos for a

913
01:14:29.119 --> 01:14:33.840
twenty thirteen Toyota, but not the
Rock Warrior. Right correct, So what

914
01:14:34.079 --> 01:14:38.800
is your question? Can you You
can't hold, You can't say, let

915
01:14:38.880 --> 01:14:42.359
me get right to it, because
I know what you're thinking. The original

916
01:14:42.479 --> 01:14:45.239
dealer is going to say, we
never guaranteed anything. You bought a truck

917
01:14:45.319 --> 01:14:47.880
as is. It had new shocks
on it, but it wasn't the right

918
01:14:47.960 --> 01:14:53.119
ones. So what I mean,
there are used cars all day long that

919
01:14:53.199 --> 01:14:58.000
are sold without the right stuff,
or or with bad stuff or with great

920
01:14:58.079 --> 01:15:03.920
stuff. That's something maybe a used
car checkout would have found. But first

921
01:15:03.960 --> 01:15:08.960
of all, I don't agree with
them that you can't give that truck an

922
01:15:08.960 --> 01:15:12.680
alignment. I think they're full of
crap. By the way, okay,

923
01:15:13.359 --> 01:15:17.119
I mean now does that mean well
you may want to take it and see

924
01:15:17.159 --> 01:15:20.199
if you can get it aligned.
Now, if you can't get aligned,

925
01:15:20.960 --> 01:15:26.920
my question is why was a holding
alignment before? Yeah? That was my

926
01:15:27.119 --> 01:15:31.039
question too, And I mean basically
he's telling me so there's two issues.

927
01:15:31.079 --> 01:15:35.800
For one, you know, the
alignment shop doesn't feel comfortable that they can

928
01:15:36.039 --> 01:15:41.119
give it a you know, a
good alignment and do it correctly without the

929
01:15:41.159 --> 01:15:45.039
proper shocks on there. I don't
feel like they're well, it does it

930
01:15:45.159 --> 01:15:48.000
does have the proper shocks on there. They're saying it doesn't have the heavy

931
01:15:48.079 --> 01:15:54.079
duty shocks that comes with this aftermarket
package. Well, basically, what the

932
01:15:54.159 --> 01:15:56.479
deal is now, Tom, is
that it doesn't have a lift in the

933
01:15:56.520 --> 01:16:00.680
front and it has a lift in
the back. So it's causing the way

934
01:16:00.760 --> 01:16:04.439
is why, Okay, what happened
to the lift that was in the front.

935
01:16:05.640 --> 01:16:10.880
They they replaced it with with the
different types of struts because part of

936
01:16:10.960 --> 01:16:14.920
that lift kit is the struts,
so it allows it to get the higher

937
01:16:15.000 --> 01:16:18.680
clearance on it. So you know, but here's what I want to know.

938
01:16:19.199 --> 01:16:23.640
Before your truck. Listen, before
your truck went into the shop,

939
01:16:24.359 --> 01:16:30.600
was it even Yeah, it was, it was dead on. Okay,

940
01:16:30.680 --> 01:16:33.319
Now hold on, if that was
the case, it went into that shop

941
01:16:33.960 --> 01:16:40.720
with the original shocks and the and
they had the rock Warrior package and it

942
01:16:40.840 --> 01:16:45.439
was perfect. It was fine.
And now you're telling me when they replaced

943
01:16:45.439 --> 01:16:49.279
it for the accident before they mean, yeah, now you're telling me that

944
01:16:49.439 --> 01:16:54.399
that shop can't get it back to
the way it was. Why why?

945
01:16:55.720 --> 01:16:59.600
Yeah, that's a good question,
that's a good Well, well you're saying

946
01:17:00.000 --> 01:17:03.119
you're saying it's not lifted in the
front anymore. Why it was when you

947
01:17:03.239 --> 01:17:08.479
took it in there. Why is
it no longer? So well, apparently

948
01:17:08.560 --> 01:17:13.039
it wasn't because it would have been
it would have been sitting higher. So

949
01:17:13.239 --> 01:17:15.079
he's also telling me, this is
the other issue that even if they do

950
01:17:15.319 --> 01:17:20.560
align it back, that essentially I
have no suspension in the front because it's

951
01:17:20.600 --> 01:17:26.680
hitting because of the wrong strust being
on there? Was it hitting before?

952
01:17:27.159 --> 01:17:30.800
Was it hitting before? Facers?
Honestly, I only drove it for two

953
01:17:30.880 --> 01:17:33.520
days before the accidents. Okay,
then here's the point. Then it could

954
01:17:33.640 --> 01:17:39.000
Dylan, it could very well be. It could very well be that you

955
01:17:39.279 --> 01:17:45.960
bought it with a defective suspension,
and that's what you call as is now

956
01:17:45.439 --> 01:17:49.560
right right. It could very well
be that these guys are lying to you

957
01:17:49.680 --> 01:17:54.159
and want to want to charge you
a lot more money. So the only

958
01:17:54.279 --> 01:17:58.560
thing I would do is get another
opinion from an honest shop to see.

959
01:17:59.039 --> 01:18:01.319
Well. I mean, I'm not
saying these guys are not honest, but

960
01:18:01.560 --> 01:18:05.399
you are having a question. Now, did you call the original dealer?

961
01:18:06.600 --> 01:18:10.119
I have not yet. I wanted
to talk to you first. I wouldn't

962
01:18:10.119 --> 01:18:12.680
call them because they have nothing to
do with it. They have nothing to

963
01:18:12.760 --> 01:18:18.159
do with it. What what shop
is it with right now? I think

964
01:18:18.199 --> 01:18:21.680
it's called Kelly's Alignment. And then, like I said, I'm in Casper,

965
01:18:21.760 --> 01:18:26.840
Wyoming, man, Okay, gotcha, got you? Gotcha? Yep,

966
01:18:27.199 --> 01:18:29.800
yep. So, and I don't
think these guys are trying to take

967
01:18:29.880 --> 01:18:30.640
me for a ride. He even
said, hey, man, if you

968
01:18:30.680 --> 01:18:33.319
want to just buy the shops yourself
to tave you the money and we'll put

969
01:18:33.399 --> 01:18:41.479
them on the hour or the labor
that they quoted me is very reasonable.

970
01:18:41.479 --> 01:18:44.159
It's like to them, how much
did they say to get it? To

971
01:18:44.279 --> 01:18:47.039
get it to where it's supposed to
be for a rock warrior, how much

972
01:18:47.079 --> 01:18:51.159
would it cost you on top not
not the hole, but on top of

973
01:18:51.239 --> 01:18:57.239
what insurance is paying. What would
it cost you? So the shocks themselves

974
01:18:57.279 --> 01:19:01.840
are about nine hundred dollars, and
then the the labor would be just shy

975
01:19:01.960 --> 01:19:08.159
of three hundred. So this is
even with all of the insurance work on

976
01:19:08.359 --> 01:19:13.680
top of that, you'd have another
twelve hundred. Correct. I think you

977
01:19:13.720 --> 01:19:15.520
ought to go ahead and do it
if you think they're telling the truth,

978
01:19:17.000 --> 01:19:21.920
Okay, I mean why wouldn't you
A twenty thirteen hundred is a damn nice

979
01:19:21.960 --> 01:19:26.560
truck. It is, and it's
perfect. There's not a scratch on it.

980
01:19:26.640 --> 01:19:30.960
Before the acci didn't happen. I
mean, it's how many miles it's

981
01:19:30.960 --> 01:19:34.520
about one to eighty. Well,
those toytos can go like hell? Man.

982
01:19:35.359 --> 01:19:40.479
Was it maintained very was the engine
maintained? Well? It is?

983
01:19:40.800 --> 01:19:42.960
I mean the truck could not be
in better shape for it. Then I

984
01:19:43.159 --> 01:19:45.000
you know what, bro Then why
would you cheap out? I would go,

985
01:19:45.399 --> 01:19:48.680
But I guess you weren't going to
cheap out. I have a sense

986
01:19:49.079 --> 01:19:53.279
you were going to have it done
anyway. But you wanted to know could

987
01:19:53.319 --> 01:19:57.319
you collect from the previous dealer?
My answer is you could ask them.

988
01:19:57.439 --> 01:20:00.159
There's no harm. But I don't
think you have a leg to stand on

989
01:20:00.239 --> 01:20:02.399
to make them do it. You
know what I'm saying? Sure, Okay,

990
01:20:02.600 --> 01:20:04.560
yeah, Well that's that's what I
was looking for, and that's kind

991
01:20:04.560 --> 01:20:08.279
of what I thought. But hey, man, I figured that I should

992
01:20:08.359 --> 01:20:11.319
get thirty years of listening to you
go to waste, and I'd figure i'd

993
01:20:11.359 --> 01:20:15.319
call you first and see what your
thoughts were on it. Okay, listen,

994
01:20:15.920 --> 01:20:19.760
I'm wishing you the best. Maybe
they'll chip in something. Three oh

995
01:20:19.880 --> 01:20:25.239
three seven one three eight two five
five. Got more coming up on the

996
01:20:25.319 --> 01:20:29.319
Troubleshooter Show. And I love telling
you about eight eight eight heating dot com

997
01:20:29.399 --> 01:20:32.159
with a risk free service fee twenty
eight bucks. Remember that, See that

998
01:20:32.439 --> 01:20:35.199
that is risk free twenty eight bucks. You get surfaced on one item.

999
01:20:35.399 --> 01:20:38.880
So if you need something with your
furnish, you need somebody there in area,

1000
01:20:38.880 --> 01:20:41.520
you need someone with water heater twenty
eight bucks. They service it,

1001
01:20:41.640 --> 01:20:45.520
a toilet, service it, and
then if you need anything else that's like

1002
01:20:45.880 --> 01:20:49.359
like a more extensive and they'll give
you a list and they're honest. Then

1003
01:20:49.760 --> 01:20:53.920
you apply the twenty eight bucks,
you get credited. That's eight eight eight

1004
01:20:54.039 --> 01:21:03.600
heating dot com. Go with a
sure thing Denver's Best roofer Excel Roofing dot

1005
01:21:03.680 --> 01:21:11.359
com. You don't pay a cent
until you're content. Time for an insurance

1006
01:21:11.439 --> 01:21:15.880
check up free no obligation comparison call
Compass Insurance paying too much your coverage at

1007
01:21:15.960 --> 01:21:20.000
dozens of insurance companies find out now
three oh three seven seven one help.

1008
01:21:20.199 --> 01:21:24.920
You'll think you're his only customer when
you choose Frank durand the real estate Man

1009
01:21:25.039 --> 01:21:29.479
dot com to list your home with
Remax Alliance three oh three nine two zero

1010
01:21:29.600 --> 01:21:44.479
sixteen twenty two. Hi Tom Martino, your troubleshooter three O three seven one

1011
01:21:44.600 --> 01:21:48.439
three talk three oh three seven one
three eight two five five. All right,

1012
01:21:48.680 --> 01:21:56.600
now we have an issue with Walmart. What is happening? Kenny?

1013
01:22:00.960 --> 01:22:03.399
Sure, Ken? What's happening?
All right? Right? This is in

1014
01:22:03.760 --> 01:22:09.239
Walmart, Marshall, Minnesota. I'm
in Minnesota working them out of Denver.

1015
01:22:09.920 --> 01:22:15.039
Okay, So when I get out
here, I sign up for Walmart for

1016
01:22:15.119 --> 01:22:18.119
Walmart Plus deliveries in the motil room
I'm in in Marshall. Yeah, I's

1017
01:22:18.119 --> 01:22:24.479
come to find out they won't deliver
the hotel rooms in Marshall, Minnesota.

1018
01:22:24.560 --> 01:22:27.159
Walmart won't do it. I don't
know this. Now, wait a minute,

1019
01:22:27.199 --> 01:22:30.119
do they hold on? Do they
do it anywhere? Do they do

1020
01:22:30.239 --> 01:22:38.000
they deliver like to motel rooms anywhere? Yes, in Colorado they will,

1021
01:22:38.079 --> 01:22:41.159
But in Marston, Minnesota they Now
do you know that for sure that they

1022
01:22:41.239 --> 01:22:45.600
will in Colorado? Yes, because
I've been in motel rooms. Ready to

1023
01:22:45.640 --> 01:22:49.800
do over there? Okay, okay, And why won't they? I don't

1024
01:22:49.840 --> 01:22:53.840
know the policy. I just got
out here a couple of weeks ago,

1025
01:22:53.920 --> 01:22:57.199
and I come to find out the
hard way. So anyways, here's the

1026
01:22:57.279 --> 01:23:02.399
problem. When I filled out the
address delivery address, Walmart turned around and

1027
01:23:02.520 --> 01:23:08.439
changed my billing address. So when
I ordered the food, yeah, I

1028
01:23:08.479 --> 01:23:12.960
don't know why. That's a good
question. Anyways, they turned around and

1029
01:23:13.079 --> 01:23:17.600
kept on saying ordered cancel for a
user activity. It took me seven times

1030
01:23:17.720 --> 01:23:23.159
calling Walmart customer support and he suddenly
said they will fix it, and the

1031
01:23:23.239 --> 01:23:27.039
same problem happened again. Finally got
ahold of a woman on the eighth time

1032
01:23:27.119 --> 01:23:30.840
who said, what's your billing address? I gave her the ones in Denver.

1033
01:23:30.079 --> 01:23:32.920
She goes, that's not it,
and that's what she goes, look

1034
01:23:32.960 --> 01:23:36.439
at your wallet. I said,
okay, and I said fourteen twenty five

1035
01:23:36.880 --> 01:23:42.119
College Avenue in Marshall, Minnesota my
billion address. That's the hotel room I

1036
01:23:42.199 --> 01:23:44.640
went to. Yes, so ever
send you you wait. Wait, so

1037
01:23:44.800 --> 01:23:49.840
you tried to get it delivered one
time to a motel room and they changed

1038
01:23:49.960 --> 01:23:56.439
your billing address. Correct, So
I found out they won't do They won't

1039
01:23:56.439 --> 01:23:59.079
do it to nobody because I called
a couple of hotels like Super eight,

1040
01:23:59.119 --> 01:24:01.279
and they won't build it right over
there either. So anyway, it's only

1041
01:24:01.359 --> 01:24:04.279
three miles in the hotel run.
The reason I'm having it delivered, I'm

1042
01:24:04.319 --> 01:24:09.600
in a semi pulling oil for the
tack for the road cruise. Yeah yeah,

1043
01:24:09.640 --> 01:24:12.960
yeah, so I can't move the
semi. Want to. By the

1044
01:24:13.000 --> 01:24:15.279
way, what are you trying,
Kenny? What are you trying to have

1045
01:24:15.640 --> 01:24:19.359
have delivered? Oh, supplies for
the tractor. But when I'm out on

1046
01:24:19.399 --> 01:24:23.840
the road for a week at a
time, food like like like what I'm

1047
01:24:23.960 --> 01:24:27.439
curious, like what kind of stuff
that you can't get somewhere else delivered?

1048
01:24:27.640 --> 01:24:31.720
Like what kind of stuff perishable?
Or the idea, the idea, anything

1049
01:24:31.800 --> 01:24:34.479
that I can go ahead and you
know, cup of noodle, you know,

1050
01:24:34.840 --> 01:24:39.079
yeah, yeah, yeah, Okay, So you're talking about just groceries

1051
01:24:39.199 --> 01:24:43.760
and sundrys and stuff like that.
Yeah, maybe some shocks, you know,

1052
01:24:43.840 --> 01:24:45.279
maybe some chemical gloss to the hot
oil, you know what I mean?

1053
01:24:45.720 --> 01:24:50.199
Anything? You know? So anyways, I turn around and can't can't.

1054
01:24:50.319 --> 01:24:54.199
Do you use Amazon? Or are
you not there long enough to get

1055
01:24:54.239 --> 01:24:58.520
an Amazon delivery? Do you want
something local? All I got to say

1056
01:24:58.600 --> 01:25:01.199
is goal Amazon will using them?
I reactive on my account. I'm going

1057
01:25:01.239 --> 01:25:03.920
to start using them again and get
rid of Walmarts. Anyways, I am

1058
01:25:03.960 --> 01:25:08.520
a Walmart Plus member. So I
get out there and I find their outs.

1059
01:25:09.159 --> 01:25:14.840
Yeah, and three more phone calls
and I still can't get my food

1060
01:25:14.960 --> 01:25:17.760
delivered, and I finally, I
finally they said, okay, your delivery

1061
01:25:17.840 --> 01:25:21.279
is ready for Marshall Walmarts. We
will bring it out to you for causing

1062
01:25:21.399 --> 01:25:27.039
us much trouble. Oh no,
never shows up, right, because it's

1063
01:25:27.159 --> 01:25:30.000
God to take Ye, that's right, I said, so they cut There

1064
01:25:30.039 --> 01:25:35.119
was eleven phone calls total and I
still haven't got a refund. Well,

1065
01:25:35.159 --> 01:25:39.720
you know what that sucks, man. I mean I would just cut bait

1066
01:25:39.840 --> 01:25:43.079
and forget it. I mean,
at some point you got to forget it.

1067
01:25:44.359 --> 01:25:45.640
That's what I said. That's why
I'm going back to Amazon. But

1068
01:25:45.760 --> 01:25:49.479
I'll take you or or wait a
minute, what about like like like when

1069
01:25:49.520 --> 01:25:54.279
you say food, you're not talking
about immediate food like door dash. You're

1070
01:25:54.359 --> 01:25:58.560
talking about like stuff from this What
do they have like, uh, do

1071
01:25:58.680 --> 01:26:02.880
they have what kind of super markets? Usually supermarkets deliver now too with instacart.

1072
01:26:05.359 --> 01:26:09.239
You're you're absolutely right, but I
just got out here. There was

1073
01:26:09.319 --> 01:26:12.680
Walmart. I had that plus No, I get what you're saying. Yeah,

1074
01:26:12.840 --> 01:26:16.079
yeah, so you know I reach
for eleventh times they laid light in

1075
01:26:16.239 --> 01:26:20.000
Mark I mean Tom, And is
there anything I can do to help?

1076
01:26:21.359 --> 01:26:25.000
Yeah, you can get a hold
of your angels at Walmart and haven't look

1077
01:26:25.039 --> 01:26:30.239
into this issue because there's something Okay, okay, it is it only in

1078
01:26:30.359 --> 01:26:34.239
Marshall That is the one I had
paus with. Yes, they're the ones

1079
01:26:34.319 --> 01:26:41.079
that change your address. Correct,
Okay, do me a favorite Kachina.

1080
01:26:41.279 --> 01:26:45.840
Just get his contact info so we
can tell corporate about it and we'll send

1081
01:26:45.880 --> 01:26:49.199
it to an angel. But thank
you for calling. Sorry you're having that

1082
01:26:49.319 --> 01:26:55.239
trouble man three oh three seven one
three talks seven one three eight two five

1083
01:26:55.439 --> 01:27:00.800
five. So let's take let's let's
see Kenny. Okay, let's take Rob

1084
01:27:01.159 --> 01:27:03.680
solar tax credits. He wants to
talk about. Hey Rob, what's going

1085
01:27:03.720 --> 01:27:06.239
on? Hey? Tom? How
are you? Thanks for kay? Good?

1086
01:27:06.319 --> 01:27:12.039
What's going on? Tom? I'm
trying to figure out the process forgetting

1087
01:27:12.680 --> 01:27:17.560
federal solar tax credits, maybe even
some Colorado ones, because it seems pretty,

1088
01:27:18.159 --> 01:27:21.199
I don't know, difficult to figure
out. The solar companies seem to

1089
01:27:21.680 --> 01:27:25.039
think you'll figure this out on your
own. Now, wait a minute,

1090
01:27:25.039 --> 01:27:28.880
Wait a minute, do you have
a system? Not yet? Okay,

1091
01:27:29.239 --> 01:27:31.600
Well, if you go with one
of our experts, you don't have to

1092
01:27:31.600 --> 01:27:34.720
worry about any of that. They
can walk you through it. Okay.

1093
01:27:35.279 --> 01:27:41.479
Other incentives for the county I'm in
that, maybe the state? Or is

1094
01:27:41.479 --> 01:27:49.000
it only federal? Okay? Sometimes
not counties, but sometimes utilities have special

1095
01:27:49.119 --> 01:27:56.600
incentives, and you also have grants, but that's usually for commercial systems.

1096
01:27:57.880 --> 01:28:01.520
Are you looking just for a regular
residential system? You got it? Yeah,

1097
01:28:01.920 --> 01:28:05.279
and trying to also figure out Tom
if it makes more sense to lease

1098
01:28:05.520 --> 01:28:11.920
or to buy. Okay, that
is a question for that's a finance question.

1099
01:28:12.119 --> 01:28:14.920
It has nothing to do with the
system itself. But here's what I

1100
01:28:15.000 --> 01:28:20.840
would tell you, I personally like
to buy it, okay, only if

1101
01:28:20.880 --> 01:28:27.640
you hook up with companies with good
warranties and good products. If you well,

1102
01:28:27.760 --> 01:28:30.560
actually either one. Leasing with the
bad companies just as bad as buying.

1103
01:28:32.000 --> 01:28:35.920
I think you're better off buying no
matter what. But our experts have

1104
01:28:36.119 --> 01:28:40.439
some leasing programs as well. Here's
what I'm trying to tell you, Rob,

1105
01:28:41.119 --> 01:28:45.000
when it comes to solar, it's
the singer, not the song.

1106
01:28:47.399 --> 01:28:55.399
Okay. What I mean is is
that you need people who know the industry.

1107
01:28:56.000 --> 01:29:00.840
Most of the components are pretty equal. Okay. So if you go

1108
01:29:01.159 --> 01:29:05.520
with some of our experts, you
get increased tax credits, not just thirty,

1109
01:29:05.560 --> 01:29:10.680
you get forty percent. Did you
know there's an extra ten percent if

1110
01:29:10.720 --> 01:29:15.199
you get your products in the US? No, no idea. Yeah,

1111
01:29:15.399 --> 01:29:18.159
And guess what other solar companies won't
tell you. Do you want to know

1112
01:29:18.239 --> 01:29:24.239
why? Because they keep it they
Just what I'm getting at is you need

1113
01:29:24.840 --> 01:29:29.680
to go to a company that will
maximize your tax credits, tell you how

1114
01:29:29.720 --> 01:29:32.680
to get them, and then they
have great financing available too. So I

1115
01:29:32.760 --> 01:29:38.359
would go with financing assystem with maximum
tax credits. But I would only go

1116
01:29:38.479 --> 01:29:41.199
with a company that I recommend.
And I'm going to tell you why,

1117
01:29:41.680 --> 01:29:47.039
because I'm tired of seeing people burned
in the solar business. So where are

1118
01:29:47.119 --> 01:29:51.039
you located? By the way,
I'm in Jefferson County. Okay, let

1119
01:29:51.079 --> 01:29:54.800
me give you a couple names you
want. These are people, man.

1120
01:29:54.920 --> 01:29:59.640
We are getting rave reviews about both
of these providers, Red Rocks, Roof

1121
01:29:59.720 --> 01:30:05.520
and so Roler. You can talk
to brook Over there three oh three seven

1122
01:30:05.680 --> 01:30:15.279
zero four two four four nine.
Okay, Now probid energy dot com.

1123
01:30:15.840 --> 01:30:25.000
You can talk to Mark three oh
three six two three fifteen thirty one.

1124
01:30:25.920 --> 01:30:30.560
Great. And the question is tax
credits just in case people are listening.

1125
01:30:31.199 --> 01:30:35.640
Tax credits are easy. You have
receipts for your solar system. You can

1126
01:30:35.680 --> 01:30:40.399
do it all yourself if you wanted
to. There is no it is not

1127
01:30:40.640 --> 01:30:45.960
magic. It is very very easy
to do. But these people will walk

1128
01:30:45.039 --> 01:30:47.800
you through the entire process. Okay, I got to take a break.

1129
01:30:47.840 --> 01:30:51.079
Three oh three seven one three talk
seven one three eight two five five before

1130
01:30:51.119 --> 01:30:58.159
I do discount bath dot com,
Chris, we have one call here that

1131
01:30:58.319 --> 01:31:02.279
wants to know can you install a
bath in other words, where one does

1132
01:31:02.439 --> 01:31:06.680
not exist? Yes, you can. Okay, so you don't just do

1133
01:31:06.960 --> 01:31:11.359
redo, So you can go to
a basement where they're ruffins and do a

1134
01:31:11.399 --> 01:31:13.680
bit. You can do a bath. Yep. What do you do in

1135
01:31:13.720 --> 01:31:16.039
an area where there are not ruffins? That's that's major construction. Do you

1136
01:31:16.119 --> 01:31:19.039
do that? Yeah? We do
that really, okay, licensed plumbers in

1137
01:31:19.079 --> 01:31:23.560
there. We got to bust up
concrete, move move plumbing unless of course,

1138
01:31:23.960 --> 01:31:26.880
yeah yeah, okay, yeah,
I mean sometimes it's not doable,

1139
01:31:27.079 --> 01:31:30.840
it's not worth it. Yeah,
but it's doable in most cases. Okay,

1140
01:31:30.960 --> 01:31:33.239
we got more coming up. By
the way, discount bath dot com

1141
01:31:33.359 --> 01:31:36.520
can be reached whether or not here
at seven two zero nine seven nine,

1142
01:31:36.680 --> 01:31:47.159
twenty three twenty two. Go with
a sure thing Denver's Best roofer Excel roofing

1143
01:31:47.239 --> 01:31:54.720
dot com. You don't pay a
cent until you're content. Time for an

1144
01:31:54.760 --> 01:31:59.359
insurance check up free, no obligation. In comparison, call Compass Insurance paying

1145
01:31:59.399 --> 01:32:02.880
too much coverage at dozens of insurance
companies find out now three all three seven

1146
01:32:02.880 --> 01:32:06.039
to seven to one. Help.
You'll think you're his only customer when you

1147
01:32:06.159 --> 01:32:11.319
choose Frank durand the real estate man
dot Com to list your home with Remax

1148
01:32:11.359 --> 01:32:16.279
Alliance three all three nine to zero, sixteen twenty two. Now, Hi,

1149
01:32:16.560 --> 01:32:19.600
Tom Martino here, and I welcome
you to the show. Let's go

1150
01:32:19.720 --> 01:32:26.680
to Pete. Now, Pete,
you have a question about horses, and

1151
01:32:26.840 --> 01:32:30.119
I've had horse properties. Pete,
I miss my horse every single day of

1152
01:32:30.159 --> 01:32:33.479
my life. What's going on?
Man? Yeah, how's it going?

1153
01:32:33.560 --> 01:32:38.840
Tom? So good? Pete?
The biggest my issue is I I'll start

1154
01:32:38.880 --> 01:32:45.439
with the problem. I received a
written warning from Elbert County that my horse

1155
01:32:45.479 --> 01:32:51.640
arena is on county property at County
Road. What now, wait a minute,

1156
01:32:51.760 --> 01:32:58.479
is this an indoor or outdoor arena? It's an outdoor arena? Now,

1157
01:32:58.600 --> 01:33:00.920
how did that end up on?
How? What do they mean?

1158
01:33:00.079 --> 01:33:08.920
County property? So there's a road
that comes into my property that was probably

1159
01:33:09.000 --> 01:33:15.560
abandon thirty years ago. It's an
easemant going to a property, a five

1160
01:33:15.600 --> 01:33:18.840
bigger lot to the north of me. Okay, And and is that is

1161
01:33:18.920 --> 01:33:25.079
that easement? Is that easemant county
property? It is? Yeah? And

1162
01:33:25.119 --> 01:33:30.880
there's a utilityesman as well, and
is your is your does your arena encroach

1163
01:33:31.000 --> 01:33:36.039
on it? It's really hard to
tell. It's looking on Google Earth.

1164
01:33:36.159 --> 01:33:43.119
It has got to be really close, but you can't. I mean the

1165
01:33:43.239 --> 01:33:45.520
road was, like I said,
abandoned thirty or forty years. Yeah.

1166
01:33:45.600 --> 01:33:50.119
Yeah, but but ho when you
take when you take the road together with

1167
01:33:50.239 --> 01:33:57.079
the easement and what's called the right
of ways alongside each road, if it's

1168
01:33:57.119 --> 01:34:03.359
even close, it's probably encroaching.
Probably. But now the issue is they're

1169
01:34:03.439 --> 01:34:09.600
saying, I can the remedy of
the situation is to prove that I am

1170
01:34:09.720 --> 01:34:12.880
not on the easement, which would
be a survey I got quoted at like

1171
01:34:13.039 --> 01:34:18.319
eight hundred dollars. Yeah, that's
cheap the end. But is the burden

1172
01:34:18.399 --> 01:34:21.479
on them to prove that I'm on
their property or is the burden on me

1173
01:34:21.600 --> 01:34:25.319
to prove that I'm not. I
mean, it seems like well that that

1174
01:34:25.560 --> 01:34:28.279
there is no law. There is
no law on it that I know of.

1175
01:34:28.960 --> 01:34:31.079
I would imagine it's just common sense. They don't want to spend the

1176
01:34:31.199 --> 01:34:36.119
money. But I want to know
what generated the letter. It was an

1177
01:34:36.159 --> 01:34:40.439
anonymous source. It was my neighbor
to the north. I can guarantee that

1178
01:34:40.720 --> 01:34:44.840
he's not answering my phone calls.
Okay, so the neighbor to the north

1179
01:34:45.039 --> 01:34:51.239
is there is there a home there. So he's got three five acre loss.

1180
01:34:53.039 --> 01:34:56.840
This lot that this road goes to
is empty. He's got no intentions

1181
01:34:56.880 --> 01:34:59.960
of selling it. I think he
got win that we're going to be moving

1182
01:35:00.079 --> 01:35:04.640
in a year or two and watch
his remedy before we leave. I don't

1183
01:35:04.680 --> 01:35:10.159
blame the guy. If truly there's
an easement, a county easement to his

1184
01:35:10.359 --> 01:35:15.039
property, I don't blame him at
all. I don't necessarily blame him either.

1185
01:35:15.119 --> 01:35:19.359
Now I do now, I do
not believe. And the more I

1186
01:35:19.520 --> 01:35:25.560
think about it, you should have
before making that arena, you should have

1187
01:35:25.720 --> 01:35:30.359
had some kind of permit for the
disturbing the dirt. If you're on five

1188
01:35:30.439 --> 01:35:36.159
acres or how many acres are you
on? Just under six Usually if you're

1189
01:35:36.239 --> 01:35:40.399
disturbing dirt and doing that, how
long ago did you put that on there?

1190
01:35:42.439 --> 01:35:45.560
About five years ago? We're out
in Elbert County. Yeah, I

1191
01:35:45.720 --> 01:35:48.399
understand that. But when you grade
and do a certain amount of dirt,

1192
01:35:49.000 --> 01:35:54.520
usually it requires some kind of a
permit. And I'm not sure if I

1193
01:35:54.640 --> 01:35:59.159
actually left it didn't require a permit. I think if there was a certain

1194
01:35:59.279 --> 01:36:03.039
height, then I would have had
to have gotten the permit. But well,

1195
01:36:03.119 --> 01:36:10.079
it's not so much height as is
a disturbing natural drainage or earth.

1196
01:36:10.359 --> 01:36:13.039
But we don't have to split hairs
on that. If they don't care,

1197
01:36:13.199 --> 01:36:15.439
they never talked about that, forget
it then. But what I'm saying is

1198
01:36:16.119 --> 01:36:19.920
probably the burden would be you,
because if you wanted to put up a

1199
01:36:20.039 --> 01:36:24.960
fence line, or you wanted to
do anything, you can't just go put

1200
01:36:25.039 --> 01:36:28.279
it up and say, now it's
up to you to do the surveys and

1201
01:36:28.439 --> 01:36:31.640
let me know of them encroaching.
I really believe since you took the action

1202
01:36:32.560 --> 01:36:36.359
of putting it up there, they
would have to You would have to prove

1203
01:36:36.840 --> 01:36:42.680
that you did it within your property, and if they did something, they

1204
01:36:42.760 --> 01:36:46.039
would have to prove it. But
I think logic would say, and there

1205
01:36:46.159 --> 01:36:49.439
is no law on this that I
know of, but I think logic would

1206
01:36:49.520 --> 01:36:54.880
say, the person taking the action
like putting up a fence, putting up

1207
01:36:54.920 --> 01:36:58.439
a building, putting up an arena, would have to show it's on their

1208
01:36:58.520 --> 01:37:03.439
property. And that's called in improvement
survey. Okay, that's why they have

1209
01:37:03.600 --> 01:37:08.399
improvement surveys. You don't go to
the county and say I'm building this,

1210
01:37:08.960 --> 01:37:12.439
go ahead and make sure it's on
my property. They say, go to

1211
01:37:12.560 --> 01:37:15.600
hell, give us an improvement survey. So the more I think about it,

1212
01:37:15.800 --> 01:37:21.520
that's why they have improvement surveys.
Okay, yeah, but's sure,

1213
01:37:21.560 --> 01:37:25.920
that's why I'm going on. Why
would you? Why would If I were

1214
01:37:26.000 --> 01:37:30.279
you, you better do more than
just find out if it encroaches. I

1215
01:37:30.359 --> 01:37:33.680
would have an improvement survey done to
show where you're going to move it if

1216
01:37:33.720 --> 01:37:38.039
you have to move it. And
it can't be that expensive to move it,

1217
01:37:38.159 --> 01:37:43.000
can it? Well, it is. It's four by four tubes.

1218
01:37:43.039 --> 01:37:46.239
Steal about eight foot tall posts that
are in there. Oh my goodness,

1219
01:37:46.319 --> 01:37:50.399
you put some money into that.
Okay, here's another here's another suggestion.

1220
01:37:51.159 --> 01:37:59.399
Sometimes the county will let you do
lotline adjustments and you have to pay for

1221
01:37:59.520 --> 01:38:01.720
that. But better than moving the
whole thing, would they allow you to

1222
01:38:01.840 --> 01:38:08.279
move that ease? Do you have
that easement? What's on the other side

1223
01:38:08.279 --> 01:38:12.800
of that easeman? Someone else's property? Yeah, my neighbors to the north

1224
01:38:12.960 --> 01:38:17.920
is just a pasture for his horses. So how I wonder how he would

1225
01:38:17.960 --> 01:38:23.039
feel about just moving it and and
you paying for that. I mean,

1226
01:38:23.399 --> 01:38:27.000
is it a graded road? I
mean, what is it? No,

1227
01:38:27.199 --> 01:38:32.000
it's it's literally just grass. I
mean it used and since the developed,

1228
01:38:32.039 --> 01:38:35.920
you know, it's a development of
like five acre lots and that road has

1229
01:38:36.279 --> 01:38:41.039
never been used. I mean it's
it doesn't matter if it's never been used.

1230
01:38:41.960 --> 01:38:45.439
Oh, I know, the only
the only thing that matters is that

1231
01:38:45.640 --> 01:38:48.800
you are using it. And they
don't want you to go beyond twelve years,

1232
01:38:50.720 --> 01:38:56.439
okay. They do not want you
to stay claim to that property,

1233
01:38:56.560 --> 01:39:01.600
that land. Okay, So I
I mean you may have to end up

1234
01:39:01.680 --> 01:39:05.279
moving it, but you could ask
the county and the neighbor if you pay,

1235
01:39:05.439 --> 01:39:09.760
you know, I mean even though
it's actually there's nothing to pay,

1236
01:39:09.800 --> 01:39:14.600
it's not graded yet, would they
let you do a lot line adjustment and

1237
01:39:14.720 --> 01:39:19.720
then you reimburse him for moving it
over, because you are going to be

1238
01:39:19.880 --> 01:39:24.520
taking more of his property in essence, because you went on to the public

1239
01:39:24.640 --> 01:39:27.800
right away, the public right away
would have to shift to the north,

1240
01:39:28.119 --> 01:39:32.720
and as it shifts, it takes
more of his pasture. Yeah. I

1241
01:39:32.800 --> 01:39:36.520
don't see that happening, but it's
where it's shot. Do you ever talk

1242
01:39:36.640 --> 01:39:43.960
to the guy we used to have
a decent relationship until we started having Trump

1243
01:39:44.039 --> 01:39:50.399
signs out. I don't think he
oh, oh god, you're the enemy.

1244
01:39:54.279 --> 01:39:58.319
Yep, Okay, I see this. Yeah, you're right. Things

1245
01:39:58.399 --> 01:40:00.920
get crazy. I mean, it's
a easy how crazy we've gotten over that

1246
01:40:01.159 --> 01:40:06.960
crap. I remember, man,
I remember when my dad and my mom,

1247
01:40:08.119 --> 01:40:11.760
or my parents or my aunts and
my uncles would argue about politics for

1248
01:40:11.920 --> 01:40:14.920
five or ten minutes, be done
with it, then have spaghetti. I

1249
01:40:15.000 --> 01:40:17.960
mean it's like, now you can't
have spaghetti. You just want to get

1250
01:40:18.000 --> 01:40:21.560
out and get the hell out of
there. People are so damn angry,

1251
01:40:23.319 --> 01:40:28.039
oh man. And I'll tell you
why, Okay. And I think I

1252
01:40:28.199 --> 01:40:33.399
know why. Because we're convinced.
We're convinced of the stereotypes on both sides.

1253
01:40:34.159 --> 01:40:42.239
If we are Democrat, we're convinced
that conservatives want to control our lives.

1254
01:40:42.399 --> 01:40:46.640
As far as morality, we're convinced
that they do that. They they're

1255
01:40:46.800 --> 01:40:53.479
just rich, greedy bastards. They're
racist, they don't want any immigrants in

1256
01:40:53.560 --> 01:40:59.199
this country and all of that,
and they're overly religious, blah blah blah.

1257
01:40:59.560 --> 01:41:04.479
If we are conservative, we believe
that liberals hate free speech, hate

1258
01:41:04.520 --> 01:41:10.479
the country, hate the flag,
hate the military. They want everything to

1259
01:41:10.560 --> 01:41:13.880
be green. They belong to the
Church of Climate Change, and they want

1260
01:41:13.920 --> 01:41:19.199
to control every single aspect of our
life outside of morality, and anything goes

1261
01:41:19.279 --> 01:41:23.760
when it comes to morality. Now, none of those things are true about

1262
01:41:23.840 --> 01:41:27.319
either side. Well, yes,
there are little things true here and there.

1263
01:41:27.399 --> 01:41:31.560
But I think that when we look
at then a conservative or we look

1264
01:41:31.680 --> 01:41:38.039
at a liberal person, we are
saying to ourselves that's what they are when

1265
01:41:38.960 --> 01:41:43.439
it's just. And I blame primarily
the media for that, I really do.

1266
01:41:43.680 --> 01:41:48.960
They and social media because they get
that's how they get viewers, and

1267
01:41:49.079 --> 01:41:53.560
that's how they get likes, and
that's how they get there. Their algorithms

1268
01:41:53.600 --> 01:41:57.560
are designed to piss us off.
I think it's called the piss off algorithm

1269
01:41:57.840 --> 01:42:01.279
anyway, So it's anyway the best
to you. I would talk to him.

1270
01:42:01.319 --> 01:42:03.640
Here's what I would say. Appeal
to the guy and say this,

1271
01:42:03.840 --> 01:42:09.880
listen, is it possible? Just
say this, is it possible that if

1272
01:42:09.920 --> 01:42:14.000
we move the easement over with the
county's permission, I can just reimburse you

1273
01:42:14.199 --> 01:42:18.840
for any of that. That's that
the land that might disperse on you to

1274
01:42:18.960 --> 01:42:23.199
move that easement over, I mean, and so if you ever want to

1275
01:42:23.319 --> 01:42:27.159
use it it's there and then you
but but you know, just say it.

1276
01:42:27.319 --> 01:42:30.920
The worst that can happen is nothing. I mean, I don't.

1277
01:42:30.159 --> 01:42:33.119
I don't think why would he?
Then it would? You can say it

1278
01:42:33.159 --> 01:42:38.920
would save me from moving the arena
and it would be a still give you

1279
01:42:39.159 --> 01:42:42.800
full easement to your property. I'm
Tom Martinez. We have more coming up.

1280
01:42:48.000 --> 01:42:53.000
Go with a sure thing Denver's Best
roofer Excel Roofing dot com. You

1281
01:42:53.039 --> 01:42:59.720
don't pay a cent until you're content. Time for an insurance check up.

1282
01:43:00.199 --> 01:43:04.199
No obligation in comparison, call Compass
Insurance paying too much your coverage at dozens

1283
01:43:04.239 --> 01:43:08.920
of insurance companies find out now three
all three seven seven to one help.

1284
01:43:09.079 --> 01:43:12.840
You'll think you're his only customer when
you choose Frank durand the real estate Man

1285
01:43:12.960 --> 01:43:16.399
dot com to list your home with
Remax Alliance three all three nine two zero

1286
01:43:16.520 --> 01:43:32.600
sixteen twenty two. Hi Tom Martino, your troubleshooter. Three O three seven

1287
01:43:32.680 --> 01:43:39.159
one three talk three oh three seven
one three eight two five five. Now

1288
01:43:40.800 --> 01:43:45.760
let's talk to Charles about shipping cars. I get this question all the time.

1289
01:43:46.199 --> 01:43:49.000
I better get these guys on the
deferlist. Hi, Charles, what's

1290
01:43:49.039 --> 01:44:01.800
happening, Charles. Charles is listening
to something. No, I'm not running

1291
01:44:01.800 --> 01:44:05.279
out of town. Put them on
hold, please, thank you. Get

1292
01:44:05.319 --> 01:44:10.239
a hold of them and I'll talk
to him about shipping cars. I will

1293
01:44:10.279 --> 01:44:14.199
tell you that a lot of people
are wondering about shipping cars nowadays, and

1294
01:44:14.720 --> 01:44:16.720
that's not a bad thing to wonder
about. If you need a shift.

1295
01:44:18.119 --> 01:44:20.760
Hey, Tom, you want to
hear about Cheryl? Yeah, I do,

1296
01:44:21.039 --> 01:44:24.399
go ahead, Okay, Well,
Cheryl was the one who had that

1297
01:44:25.119 --> 01:44:30.000
TCM module and a problem with shomp. Yeah. What she said was they

1298
01:44:30.119 --> 01:44:31.920
quoted her forty five hundred. I
don't know if it's their fault or not.

1299
01:44:33.439 --> 01:44:38.239
She read me the warranty statement.
It was issued by Ford, and

1300
01:44:38.439 --> 01:44:43.560
Ford said there was a ten year
warranty on it or a one time fixed

1301
01:44:43.800 --> 01:44:49.199
at any rate. I told her
to check with local Ford dealers call them.

1302
01:44:49.680 --> 01:44:54.439
Wait a minute, so I don't
understand, and we're running out of

1303
01:44:54.520 --> 01:44:56.640
time. I want to talk to
you about it after the break. I'm

1304
01:44:56.680 --> 01:45:00.399
Tom Martine Moore coming up on the
Troubleshooter Show. Go with a Thing,

1305
01:45:00.520 --> 01:45:03.920
Denver's Best Roofer Excel Roofing dot com. You don't pay a cent until you're

1306
01:45:04.000 --> 01:45:12.840
content. Time for an insurance check
up free, no obligation comparison call Compass

1307
01:45:12.960 --> 01:45:16.359
Insurance. Pay too much your coverage
at dozens of insurance companies find out now

1308
01:45:16.479 --> 01:45:20.279
three oh three seven seven to one
help. You'll think you're his only customer

1309
01:45:20.319 --> 01:45:24.920
when you choose Frank durand the real
estate Man dot com to list your home

1310
01:45:25.159 --> 01:45:36.079
with Remax Alliance three oh three nine
two zero sixteen twenty two d News.

1311
01:45:39.199 --> 01:45:46.000
You don't have come run ins as
fast as we can. Shooter's gonna help.

1312
01:45:46.319 --> 01:45:54.920
Come man, This is the Troubleshooter
Show. No Tom Martino, Hi,

1313
01:45:55.079 --> 01:45:58.800
Tom Martino here, Welcome to the
show. Three oh three seven one

1314
01:45:58.960 --> 01:46:03.199
three talk seven one three eight two
five five. What's happening in your life?

1315
01:46:03.239 --> 01:46:06.159
How can we help you? We
got discount bath dot com with us

1316
01:46:08.079 --> 01:46:12.880
discount bath tourds you don't normally see
together. And they can do a hallroom

1317
01:46:12.960 --> 01:46:18.079
bath like with a toilet and a
shower in a sink. They can do

1318
01:46:18.439 --> 01:46:23.439
just a toilet and a sink.
They can do the whole big double vanity

1319
01:46:23.920 --> 01:46:29.239
shower tub separately toilets say they do
it all from beginning to end. Uh.

1320
01:46:29.920 --> 01:46:32.600
And they can do brand new baths
or they can do renovated baths where

1321
01:46:32.600 --> 01:46:38.520
they tear out and haul away the
old one. And we'll talk about that

1322
01:46:38.600 --> 01:46:42.640
if you have any questions. Three
oh three seven one three top three oh

1323
01:46:42.680 --> 01:46:45.479
three seven one three eight two five
five one. Charles wants to talk about

1324
01:46:45.479 --> 01:46:48.359
transporting our shipping cars. Hi,
Charles, what's going on with you?

1325
01:46:48.479 --> 01:46:53.079
Our number again? Three oh three
Martino, you can call twenty four seven

1326
01:46:53.119 --> 01:46:55.920
three oh three six two seven eight
four six six. What's going on?

1327
01:46:56.079 --> 01:47:01.640
Charles? Tom. I'm in these
for a transport vehicle from car Off to

1328
01:47:01.680 --> 01:47:06.119
Massachusetts for a new job, and
I've been looking for a freight carrier and

1329
01:47:06.239 --> 01:47:14.319
the problem happens is that these brokers
are charging me upfront free and then but

1330
01:47:14.479 --> 01:47:17.319
that fee is not accurate. And
then wait a minute, wait a minute,

1331
01:47:17.359 --> 01:47:21.520
what do you mean it's not accurate. It's not accurate because I did

1332
01:47:21.600 --> 01:47:26.279
because some of these these broker companies
don't even have a DLT number. So

1333
01:47:26.319 --> 01:47:30.800
what they do They charge you upfront
fee and then they look for a carrier.

1334
01:47:30.199 --> 01:47:33.439
That's right, carrier, it comes
pick pick your vehicle up right,

1335
01:47:33.720 --> 01:47:39.199
shipm it. When you get your
location. It's more than the original price,

1336
01:47:39.680 --> 01:47:43.840
so they know it's exactly. You're
right because they're not really transporters.

1337
01:47:44.720 --> 01:47:47.600
They're not transporters at all. They're
just brokers, just like in the moving

1338
01:47:47.720 --> 01:47:54.439
business. You're right about that,
Charles. And if you had any recommendations,

1339
01:47:54.640 --> 01:47:58.520
well I do. But here's the
thing. I've not gotten any negative

1340
01:47:58.800 --> 01:48:04.720
response back. And really, I
really you know these guys are not on

1341
01:48:04.840 --> 01:48:09.279
my referral list. That doesn't mean
anything, but I will tell you that

1342
01:48:09.399 --> 01:48:14.399
I have used them, and that's
why I can when I give him out.

1343
01:48:14.479 --> 01:48:17.479
I just don't want to be held
responsible if you have a bad experience,

1344
01:48:17.560 --> 01:48:24.159
because as I said, I have
not I have not personally vetted them.

1345
01:48:24.239 --> 01:48:28.319
I just know I've used them.
I use this one. I use

1346
01:48:28.399 --> 01:48:32.479
this one that did a great job
for me. JS Auto Transport. Okay,

1347
01:48:33.239 --> 01:48:42.439
and the number is seven four four
some eight five five one four seven

1348
01:48:42.600 --> 01:48:45.960
three. Would you do me a
favor though, let me know, because

1349
01:48:45.159 --> 01:48:51.119
I don't think he's a normal broker
and I really had good, good good

1350
01:48:51.520 --> 01:48:56.399
luck. But I want you to
let me know. I think it's called

1351
01:48:56.560 --> 01:49:00.399
J and S. It might it
might even be JNS. I I might

1352
01:49:00.479 --> 01:49:05.880
be wrong on that. Let me
let me check JASS Auto Transport. Let's

1353
01:49:05.920 --> 01:49:11.239
see because I know that there are
some with similar let me make it.

1354
01:49:11.720 --> 01:49:14.680
Let me just see. I want
to look real quick here to make sure

1355
01:49:15.119 --> 01:49:17.960
I didn't give you the Let me
see, uh see, I don't know.

1356
01:49:18.439 --> 01:49:25.319
There's one called JNS and then there's
one called JS. Just use that

1357
01:49:25.560 --> 01:49:29.640
number and that should get you through. But let me know what you find.

1358
01:49:29.800 --> 01:49:33.600
As far as if you think they're
just another broker, I'll stop recommending

1359
01:49:33.640 --> 01:49:42.920
them. I know I had a
perfect, perfect experience, you know.

1360
01:49:43.119 --> 01:49:45.439
So that's all I can tell you
that. I just want to ask them

1361
01:49:45.520 --> 01:49:49.199
to Tom. This is what I've
learned is that in this business with with

1362
01:49:49.319 --> 01:49:55.079
the brokers, I have afraid company. I'm getting ready start to myself.

1363
01:49:55.479 --> 01:49:58.840
One thing I've learned is that when
you're dealing with the brokers, they uh

1364
01:49:59.479 --> 01:50:00.479
you got to you really got to
vet them. You got to see if

1365
01:50:00.479 --> 01:50:04.359
they got a d t MC number. But anybody can get that right.

1366
01:50:05.039 --> 01:50:09.840
But there's a lot of them out
here that don't have that. And there's

1367
01:50:09.880 --> 01:50:13.520
an ownans nation called I believe it's
called the f m SCA they have.

1368
01:50:13.720 --> 01:50:17.039
They're really cracking down on a lot
of these brokers because of the what they're

1369
01:50:17.079 --> 01:50:20.119
doing. Because some people they double
broker. And some people don't even get

1370
01:50:20.199 --> 01:50:24.560
charged for the carriers don't even get
paid for, you know, delivery and

1371
01:50:24.560 --> 01:50:28.760
stuff. And I'll tell you there's
another one too. And I got this

1372
01:50:29.000 --> 01:50:33.720
one from a car dealer who uses
them out of Denver. Again, I

1373
01:50:33.920 --> 01:50:39.600
can't tell you that. I just
know that I've used them. And they're

1374
01:50:39.680 --> 01:50:47.279
called the local guy is Baja b
h G Okay, now right, they

1375
01:50:47.319 --> 01:50:56.479
are affiliated somehow with u Z Auto
Transport again, but Baja locally is three

1376
01:50:56.600 --> 01:51:03.079
oh three eight seven to two thirty
six seventy two. They're up on Smith

1377
01:51:03.159 --> 01:51:05.920
Road. Do me a favorite man
when you call them, to call me

1378
01:51:06.039 --> 01:51:10.359
back and give me feedback. And
then if you're going to start a company

1379
01:51:10.880 --> 01:51:14.079
and you want to do it the
right way, let's get together and help

1380
01:51:14.159 --> 01:51:16.279
you, because I mean, I
would love to promote a good company.

1381
01:51:16.399 --> 01:51:23.159
I get this call all the time
all the time about transporting. Okay,

1382
01:51:23.279 --> 01:51:26.319
sure I'll do that, man.
I just went I can you get that

1383
01:51:26.680 --> 01:51:31.159
number? That last number one more
time? I got thrilled three yep eight

1384
01:51:31.279 --> 01:51:38.800
seven to two, three six seven
to two. Now I see that they

1385
01:51:39.199 --> 01:51:42.960
also go by yeah, three six
seven to two. They also go by

1386
01:51:43.159 --> 01:51:49.600
u Z as in uniform Zebra.
They go by U Z Auto Transport up

1387
01:51:49.640 --> 01:51:53.439
on Smith Roads, same office,
so it must be the same ones.

1388
01:51:54.079 --> 01:51:58.720
And I got him from a local
car dealer who ships a bunch of cars.

1389
01:51:59.520 --> 01:52:04.000
And yeah, so they they really
do a good job. So you

1390
01:52:04.079 --> 01:52:06.720
know, I mean, but do
me a favor though, and really call

1391
01:52:06.840 --> 01:52:11.399
me back. If you call three
zero three Martino, you can leave a

1392
01:52:11.600 --> 01:52:16.239
message and that that will tell me
if I'm barking up the wrong tree or

1393
01:52:16.319 --> 01:52:20.079
not with these transporters. Again,
I don't have them on my referral list.

1394
01:52:20.439 --> 01:52:26.960
It's just some people I've used in
the past. Thanks. I appreciate

1395
01:52:27.000 --> 01:52:29.920
that. Appreciate you, Thank you, no problem, Charles, thank you.

1396
01:52:30.720 --> 01:52:34.520
And we have discount bath with us
and again with discount. You know

1397
01:52:34.600 --> 01:52:43.399
with baths. Here's what's funny about
bathrooms. They are really difficult I think

1398
01:52:44.439 --> 01:52:48.159
too. How do I put this? They're difficult to stand out. I

1399
01:52:48.239 --> 01:52:53.279
mean, bathroom they're kind of boring
in my opinion. I mean, really,

1400
01:52:53.359 --> 01:52:58.880
there's not much new under the sun. I mean, what are people,

1401
01:52:58.960 --> 01:53:02.399
Let's put it this way, are
there styles are people? I imagine

1402
01:53:02.439 --> 01:53:05.359
you have to match your home a
bit right. You're not going to do

1403
01:53:05.439 --> 01:53:10.920
an ultra modern bathroom and a conventional
you know, Tuscany home. Yeah,

1404
01:53:10.960 --> 01:53:14.560
that's correct. There's lots of styles
and things are changing. I mean,

1405
01:53:14.800 --> 01:53:16.720
the grays have been in for a
long time. They're starting to move out

1406
01:53:16.800 --> 01:53:21.479
now now people are moving back to
the earth tones. Marvel tile is really

1407
01:53:21.600 --> 01:53:26.800
in. Tell me, tell me
some of the things that are universally bad,

1408
01:53:27.760 --> 01:53:30.840
that that really don't hold up well
and don't have good resale. What

1409
01:53:30.880 --> 01:53:34.840
are some of the things that you've
found that that might be Yeah, don't

1410
01:53:34.880 --> 01:53:38.920
do it. Yeah, in your
opinion, don't leave your cabinets in most

1411
01:53:38.960 --> 01:53:44.319
cases if they're old and low.
The low height vanities and so what are

1412
01:53:44.359 --> 01:53:46.520
there new height vanities? Yeah,
they're the same height as a kitchen now

1413
01:53:47.119 --> 01:53:50.680
as a counter. Yep, kitchen
counter move Come on, yeah, kitchen

1414
01:53:50.720 --> 01:53:55.479
counter height. Most vanities in the
past were like thirty or thirty two inches.

1415
01:53:55.720 --> 01:53:57.640
I can't I don't know what mine
are. I mean, are you

1416
01:53:57.760 --> 01:54:00.199
standard? It's standard, So it's
lower than No, it's the it's it's

1417
01:54:00.279 --> 01:54:03.079
the one, Okay, mine is
the way it's supposed to be. Correct,

1418
01:54:03.279 --> 01:54:05.960
So there are lower ones. I
didn't know that. And then so

1419
01:54:06.119 --> 01:54:14.359
what else? Uh? The uh
vinyl floors. Nobody knows, okay,

1420
01:54:14.439 --> 01:54:16.000
of course, no one, no
one, no, yeah, obviously.

1421
01:54:16.560 --> 01:54:20.960
And then just the older style tile
with a lot of grout. That's not

1422
01:54:21.079 --> 01:54:26.479
really good anymore. You mean like
does that that way? Yeah? Yeah,

1423
01:54:26.520 --> 01:54:29.880
yeah, yeah, that's more like
a Southwest look that's not in.

1424
01:54:30.199 --> 01:54:33.800
Yeah, correct. Okay, are
these solid surfaces in, Yeah they are.

1425
01:54:33.920 --> 01:54:38.880
The quartz, Yeah, quartz is
in for countertops, and there's even

1426
01:54:38.920 --> 01:54:42.199
a quartz wall out there. It's
kind of a hybrid quartz wall that that's

1427
01:54:42.279 --> 01:54:45.760
really nice. The nice thing about
the solid wall systems is they're easy to

1428
01:54:45.840 --> 01:54:50.359
clean, easy to maintain, lifetime
warranties. And then I hear, now

1429
01:54:50.479 --> 01:54:55.239
some baths you can't do this,
But I hear that a lot of them

1430
01:54:55.600 --> 01:55:00.880
that they don't want shower doors or
curtains. They did way with them completely

1431
01:55:00.880 --> 01:55:03.479
by turning the corner. Right.
Yeah, that's we're not I mean,

1432
01:55:03.640 --> 01:55:06.359
I'm gonna ask it. It matters
the size of the shower, for sure.

1433
01:55:06.640 --> 01:55:11.880
I hate doors, and I love
I have a glass block that is

1434
01:55:12.039 --> 01:55:16.199
curved and you walk around and there's
nothing you know, those doors are always

1435
01:55:16.239 --> 01:55:18.640
a pain in the ass. Yeah, they can be, and they can

1436
01:55:18.800 --> 01:55:25.079
leak. Yeah, most most bathrooms
need a door of some kind though,

1437
01:55:26.199 --> 01:55:28.479
I mean the showers. It's not
big enough. You know, in the

1438
01:55:28.560 --> 01:55:31.079
in a man or a master bathroom, you can get away with no door.

1439
01:55:31.199 --> 01:55:34.159
In a smaller hall bathroom, you're
gonna have to have something. Are

1440
01:55:34.239 --> 01:55:39.880
people still doing a tub shower combo? They are the most ugly things where

1441
01:55:39.920 --> 01:55:43.239
you have to step up in a
tub and take a shower. Or does

1442
01:55:43.279 --> 01:55:45.840
anyone still do that? To a
few people? And and sometimes it's because

1443
01:55:45.880 --> 01:55:48.439
of a dog or a kid,
they still want that small bathtub in there.

1444
01:55:48.960 --> 01:55:53.239
They do in one room, but
can't they do it separately or they

1445
01:55:53.279 --> 01:55:55.279
don't have the room, They don't
have the room for it. Yeah,

1446
01:55:55.560 --> 01:55:59.880
so the but most people are taking
out to the tub and turning it in

1447
01:56:00.079 --> 01:56:02.880
to a shower. So the tub
to shower conversion just total shower, no

1448
01:56:03.079 --> 01:56:05.680
tous to shower. I mean most
think about it. Most people shower,

1449
01:56:05.760 --> 01:56:11.840
then they don't bathe in that little
thirty by sixty ton. Someone wants to

1450
01:56:11.960 --> 01:56:14.560
talk about it, walk in,
I'll ask you about that. I have

1451
01:56:14.680 --> 01:56:18.039
my own thoughts on that. Okay, but remind me to talk about that

1452
01:56:18.159 --> 01:56:21.279
coming up. And then, Deputy
Doc, what did you want to say?

1453
01:56:21.319 --> 01:56:27.600
About the Cheryl. Okay, Yeah, Now, Cheryl, here's the

1454
01:56:27.680 --> 01:56:33.359
thing. Cheryl claims she had the
module done on her car and it should

1455
01:56:33.439 --> 01:56:39.960
still be under warranty. And you're
saying it's a Ford warranty and SHOMP is

1456
01:56:40.079 --> 01:56:44.920
not honoring it or what exactly?
What she read to me was that it's

1457
01:56:45.000 --> 01:56:48.520
good from seven twenty three to ten
years. So what I told her to

1458
01:56:48.600 --> 01:56:51.880
do doesn't have to go to shop, I said, just look around for

1459
01:56:53.000 --> 01:56:57.199
local Ford dealers, call them up
and see if they'll honor the warranty.

1460
01:56:58.199 --> 01:57:01.760
But why wouldn't shop on if it's
a Ford warranty have it doesn't matter,

1461
01:57:01.840 --> 01:57:04.039
Tom, But she can get it
done somewhere, right, No, I

1462
01:57:04.159 --> 01:57:09.159
understand she hasn't. But at home, call you didn't see it. You

1463
01:57:09.399 --> 01:57:11.920
just you didn't see it. You
just she read it to you. She

1464
01:57:12.079 --> 01:57:17.800
read it to me. Okay.
So she has a Ford Transmission control module

1465
01:57:18.359 --> 01:57:25.680
and it literally says ten years according
to her. Okay, and SHOMP will

1466
01:57:25.720 --> 01:57:29.039
not honor it, which should not
surprise us, by the way, but

1467
01:57:29.359 --> 01:57:32.880
another dealer might we again to make
some phone calls. No, that's right,

1468
01:57:33.199 --> 01:57:36.399
let us know what happens on that
three oh three seven one three eight

1469
01:57:36.479 --> 01:57:47.600
two five five Go with a sure
thing Denver's best roofer Excel Roofing dot com.

1470
01:57:47.760 --> 01:57:55.359
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content. Time for an insurance check

1471
01:57:55.439 --> 01:57:59.680
up free, no obligation. In
comparison, call Compass Insurance paying too much

1472
01:57:59.760 --> 01:58:03.119
You're coverage at dozens of insurance companies
find out now three all three seven seven

1473
01:58:03.119 --> 01:58:06.560
to one. Help. You'll think
you're his only customer when you choose Frank

1474
01:58:06.600 --> 01:58:12.159
durand the real estate Man dot com
to list your home with Remax Alliance three

1475
01:58:12.239 --> 01:58:20.560
all three nine two zero sixteen twenty
two. Hi Tom Martino here three year

1476
01:58:20.560 --> 01:58:25.560
oh three seven one three talks seven
one three eight two five five. You

1477
01:58:25.640 --> 01:58:30.039
know off the area are talking about
tribute fans. What tribute fans would you

1478
01:58:30.199 --> 01:58:33.319
like to see? You know,
we all know about the normal ones RNY,

1479
01:58:34.520 --> 01:58:41.039
But anyway, what what tribute fans? Chris told me, Chris,

1480
01:58:41.159 --> 01:58:45.279
you said that you're going up to
Red Rocks, so there's gonna be brit

1481
01:58:45.439 --> 01:58:49.159
Floyd, which is correct. Yeah, the Pink Floyd cover band on Thursday?

1482
01:58:49.880 --> 01:58:54.880
Does Kiss have a cover band?
I mean a tributevan? I don't

1483
01:58:54.960 --> 01:58:57.840
know. It would be easy,
yeah, because you can look like him

1484
01:58:57.920 --> 01:59:00.560
right, and then of course the
beat was nineteen sixty four is one I

1485
01:59:00.800 --> 01:59:06.720
I've seen. I think that's their
name. And then does uh oh wait

1486
01:59:06.760 --> 01:59:11.359
wait wait wait Queen. That would
be a good cover band. But that

1487
01:59:11.439 --> 01:59:15.159
would be pretty difficult, wouldn't it. Yeah, but they're still going.

1488
01:59:15.239 --> 01:59:17.720
They've got that new singers Adam,
Yeah, Lamber. But then the cover

1489
01:59:17.880 --> 01:59:24.640
band that does Queen Tom just a
cover band or is it Queens? I

1490
01:59:24.760 --> 01:59:28.159
know I'm his on cover? No, No, there's a there's a regular

1491
01:59:28.279 --> 01:59:35.199
Queen which has Roger and Brian May
and Adam uh the Lambert what yeah,

1492
01:59:35.520 --> 01:59:39.359
Adam from American Idol, Right,
and they do a great job. But

1493
01:59:39.479 --> 01:59:42.640
there are a couple of tribute bands
that go around. There was one in

1494
01:59:42.840 --> 01:59:45.359
uh Red Rocks I think a year
or two ago that did a great job.

1495
01:59:45.439 --> 01:59:48.760
That wasn't a deputy doc. Tell
me about Queen? Damn? I

1496
01:59:48.920 --> 01:59:56.920
love Queen my favorite tune. And
then there was there's a led Zeppelin tribute

1497
01:59:57.000 --> 02:00:03.640
band. But I would like to
know, I don't know, I would

1498
02:00:03.760 --> 02:00:08.640
like to know what, like,
like if there's any like weird ones,

1499
02:00:08.760 --> 02:00:14.279
like I'll tell you the best tribute
band out there, seriously, Super Diamond,

1500
02:00:15.079 --> 02:00:19.720
Oh is it is it a diamond? Yep, super diamond. They're

1501
02:00:19.720 --> 02:00:24.560
awesome. Well what do you mean
they I mean it's a guy or what.

1502
02:00:25.479 --> 02:00:29.760
Well, yes, but there's an
entire band that backs him up and

1503
02:00:29.920 --> 02:00:31.199
oh yeah, right, I get
you. Probably, so it's like a

1504
02:00:31.279 --> 02:00:35.920
super diamond experience. I'd like to
see the Supremes. I'd like to see

1505
02:00:35.960 --> 02:00:42.399
someone do the Supremes. That would
be cool. Or yeah, there's any

1506
02:00:42.600 --> 02:00:46.640
number, any number of bands that
could be tributed and uh and really good.

1507
02:00:47.279 --> 02:00:51.399
Anyway, Glenn wants to talk about
he has a comment on car transports.

1508
02:00:51.439 --> 02:00:55.960
We were talking about finding a good
car transport company. Go ahead,

1509
02:00:56.000 --> 02:01:00.479
Glenn, I don't know where you'll
find one, but my son I'll cars

1510
02:01:00.520 --> 02:01:03.439
all over the United States. And
you do have to have a US DOT

1511
02:01:03.720 --> 02:01:09.479
number and an MC number, and
you're supposed to post a seventy five thousand

1512
02:01:09.520 --> 02:01:14.119
dollars bond. Now, does your
son have his own company? Yeah?

1513
02:01:14.159 --> 02:01:17.680
I have the Dot authority and my
son just you know, he just works

1514
02:01:17.720 --> 02:01:21.640
for me or he works for himself. But so basically though, does your

1515
02:01:21.720 --> 02:01:27.640
son get dispatched just by you or
do you have brokers that also do it.

1516
02:01:28.640 --> 02:01:31.199
I wouldn't trust a broker as far
as I could throw them these days,

1517
02:01:31.239 --> 02:01:36.479
because they're all Connors, just like
the moving guys. I'm so happy

1518
02:01:36.479 --> 02:01:41.199
you're saying that, Glenn, where
is your where's your son out of?

1519
02:01:42.479 --> 02:01:45.279
Oh we're out of Oklahoma City,
but I used to live in Brighton,

1520
02:01:45.439 --> 02:01:48.479
Colorado. I would listened to you
since say eighty So thank you. So

1521
02:01:48.640 --> 02:01:55.520
what's the name of the company,
Glenn. Well, he's a specialized carrier.

1522
02:01:55.560 --> 02:02:00.159
We haul horse trailers out of Oklahoma
City all over the United States and

1523
02:02:00.199 --> 02:02:03.720
then he hauls cars home. So
he uses an outfit called Central Dispatch,

1524
02:02:04.439 --> 02:02:09.439
which is out of California, and
I think Cox Cable owns them. But

1525
02:02:10.199 --> 02:02:13.319
I mean, but he's been using
so what way way? So what does

1526
02:02:13.399 --> 02:02:18.720
Central Dispatch dode? Do they take
the initial call? Yes, they they

1527
02:02:19.079 --> 02:02:26.479
take enlist everything and verify everything.
Uh, and he can like punch in

1528
02:02:26.520 --> 02:02:29.560
and you know, I want to
go from Seattle to Oklahomas. Okay,

1529
02:02:29.640 --> 02:02:31.600
I get what you mean. So, but but do these people, the

1530
02:02:31.760 --> 02:02:38.720
Central Dispatch, these people are kind
of like brokers then, right, yeah,

1531
02:02:39.039 --> 02:02:43.000
but in a sense that I mean, like my son's listed cars for

1532
02:02:43.199 --> 02:02:46.279
people before, you know, to
get it on the system. But you

1533
02:02:46.359 --> 02:02:50.159
know, you have to have a
broker's license. But that guy was very

1534
02:02:51.479 --> 02:02:58.039
good about the If you go to
the FMCSA in the safer site, you

1535
02:02:58.119 --> 02:03:01.760
can punch in anybody's deal OT number
and see if they're legit, and see

1536
02:03:01.800 --> 02:03:05.319
if they've got a bond. I
mean, it's so bad right now that

1537
02:03:05.359 --> 02:03:10.640
a friend of mine sons he's got
like a nine car hauler and he hal

1538
02:03:10.760 --> 02:03:14.560
two loads all the way across the
United States and never got paid, you

1539
02:03:14.600 --> 02:03:17.920
know, like eight thousand dollars because
when he after he unloaded it and he

1540
02:03:18.000 --> 02:03:21.800
filed you know, his billing with
the people, they were non existent.

1541
02:03:23.199 --> 02:03:27.119
I mean, oh my god.
So they took money from the owners but

1542
02:03:27.359 --> 02:03:32.119
never paid him, right right,
tell me that. Tell me the site

1543
02:03:32.119 --> 02:03:36.520
where you can check out haulers and
their dots. Where is it. I'm

1544
02:03:36.560 --> 02:03:40.199
out of my son's working. I
can't do it on the computer. But

1545
02:03:40.279 --> 02:03:47.920
it's the FMCSA, which is the
Federal Motor Carrier Deal And there's a safer

1546
02:03:48.039 --> 02:03:54.760
site, says Feer, And you
can get into it and you can punch

1547
02:03:54.840 --> 02:03:59.479
in somebody's deal okay number. But
I mean if they don't have a dot

1548
02:03:59.680 --> 02:04:02.239
number, yeah, they're a double
broker and they're gonna steal every time you

1549
02:04:02.399 --> 02:04:09.640
have. Now, tell me what
about the dot makes them? There must

1550
02:04:09.720 --> 02:04:13.520
be some bad dot ones too,
right, No, well, but that's

1551
02:04:13.560 --> 02:04:16.560
why you go to the Safer site. Because as soon as the insurance company

1552
02:04:16.680 --> 02:04:23.119
revokes their bond or revokes their you
know, automobile or their trucking insurance,

1553
02:04:23.520 --> 02:04:26.479
you know, their cargo insurance.
You know, they get thrown on the

1554
02:04:26.600 --> 02:04:30.840
list. You know. Now,
is this safer site only for car transporters?

1555
02:04:30.520 --> 02:04:32.439
No? No, no, it's
for everybody. But I mean,

1556
02:04:32.720 --> 02:04:38.279
if you have a dot number and
you punch it in, it brings up

1557
02:04:38.680 --> 02:04:41.439
things and you can get farther into
it and find out, you know,

1558
02:04:41.880 --> 02:04:45.399
how long they've had, you know, liability coverage. You know. Yeah,

1559
02:04:45.439 --> 02:04:47.960
it's called let's see I see it
right here, man, thanks for

1560
02:04:48.079 --> 02:04:54.159
telling me this. This is pretty
cool. So the website is safer dot

1561
02:04:55.000 --> 02:05:02.880
fmcsa dot listen dot really dot dot
gov and the dot is the word dot.

1562
02:05:03.079 --> 02:05:08.000
It's weird, but you can google
it and find it. Department your

1563
02:05:08.039 --> 02:05:14.199
stands for the Department of Transportation,
that's right. And then there's a database

1564
02:05:14.760 --> 02:05:19.760
and it doesn't show you here how
to get this is about safer. I

1565
02:05:19.880 --> 02:05:25.039
got to get to the homepage to
figure out. Okay, that that Yeah,

1566
02:05:25.079 --> 02:05:28.840
that's a pretty cool resource. I
appreciate that very much. So it

1567
02:05:29.000 --> 02:05:31.680
is it's safer if you if you
die, if you go safer, d

1568
02:05:31.800 --> 02:05:36.279
O T It'll take It'll take you
to a link. And then I'm just

1569
02:05:36.399 --> 02:05:40.039
trying to figure out where you plug
in the numbers. Like you said,

1570
02:05:41.039 --> 02:05:44.199
is there a database somewhere you can
search? Yeah? There is, I

1571
02:05:44.279 --> 02:05:46.920
mean there's you just I just have
to drill down on this. I get

1572
02:05:47.000 --> 02:05:50.800
it. But this, I think
there's something up in the upper left right

1573
02:05:50.880 --> 02:05:55.600
hand corner. I mean anything,
but you got to have a dot number

1574
02:05:56.239 --> 02:06:00.399
because for somebody you're looking for,
right, I get it. You can't

1575
02:06:00.439 --> 02:06:08.399
put in a company name. Uh
yeah, I mean I mine mine is

1576
02:06:08.479 --> 02:06:14.560
underneath my personal name and then doing
business as GS Transport, So okay,

1577
02:06:15.479 --> 02:06:19.319
but I mean it's basically you need
a dot number or something. I get

1578
02:06:19.359 --> 02:06:23.159
it by somebody. I get it. But I mean, yeah, well

1579
02:06:23.399 --> 02:06:27.479
there's I get these people calling me
from Africa all the time, you know,

1580
02:06:28.000 --> 02:06:30.760
and you can't understand them, and
the phone connections bad, and you

1581
02:06:30.800 --> 02:06:33.640
know, they say, you know, we're a dispatcher, and I go,

1582
02:06:33.720 --> 02:06:38.600
I don't deal with dispatchers, and
I don't only deal with brokers that

1583
02:06:38.680 --> 02:06:42.840
I know or you know, stuff
like that. And my son's gotten you

1584
02:06:42.920 --> 02:06:45.479
know, nailed, and seventy five
thousand dollars bond doesn't go very far because

1585
02:06:45.520 --> 02:06:48.800
he got nailed once and you know, by the time we filed and everything,

1586
02:06:48.840 --> 02:06:51.920
he got you know, twenty eight
dollars on a nine hundred and fifty

1587
02:06:51.920 --> 02:06:56.000
dollars bill. So, I mean, okay, so I did go to

1588
02:06:56.159 --> 02:07:01.479
the FM, the Federal Motor Carrier
Safety Administration, Federal Motor Carrier. Okay,

1589
02:07:01.720 --> 02:07:06.319
So if you go there, you
can put a dot or a company

1590
02:07:06.439 --> 02:07:11.079
name in there, and it has
to be exact. You know, the

1591
02:07:11.199 --> 02:07:15.680
company name has to be pretty darn
exact, because I mean, you could

1592
02:07:15.840 --> 02:07:19.960
type in GS Transport you'd probably get
ten different up across the country, you

1593
02:07:20.039 --> 02:07:24.680
know, pop up. But I
mean you'd have to find out, you

1594
02:07:24.720 --> 02:07:30.279
know, the one that you're looking
for. Yup, I get it anyway,

1595
02:07:30.560 --> 02:07:32.800
Thank you very much for that information. I certainly appreciated. Three oh

1596
02:07:32.880 --> 02:07:43.279
three seven to one three eight two
five five. Go with a sure thing

1597
02:07:43.439 --> 02:07:46.840
Denver's Best roofer Excel roofing dot com. You don't pay a cent until you're

1598
02:07:46.880 --> 02:07:54.800
content time for an insurance check up
free, no obligation. In comparison,

1599
02:07:55.000 --> 02:07:59.960
call Compass Insurance paying too much your
coverage at dozens of insurance companies find out

1600
02:08:00.000 --> 02:08:03.600
now three all three seven seven to
one help. You'll think you're his only

1601
02:08:03.760 --> 02:08:07.520
customer when you choose Frank durand the
real estate man dot Com to list your

1602
02:08:07.600 --> 02:08:22.119
home with Remax Alliance three all three
nine two zero sixteen twenty two. Hi'm

1603
02:08:22.199 --> 02:08:26.079
Tom Martino, your troubleshooter. Three
all three seven one three talks seven one

1604
02:08:26.119 --> 02:08:30.600
three eight two five five. Roseanne
has some real estate issues. What's going

1605
02:08:30.640 --> 02:08:39.600
on, Roseanne? Well, I
inherit his trailer mobile home, and my

1606
02:08:39.760 --> 02:08:45.960
dad died. I'm going to me
the mobile home, but Lion is still

1607
02:08:46.039 --> 02:08:48.880
his name, and he passed away
several years ago, and I'm having a

1608
02:08:48.920 --> 02:08:52.600
problem in the county. I have
no way again up there to go probate

1609
02:08:52.720 --> 02:08:58.680
court. Roseanne. Let me ask
you something when when he how many years

1610
02:08:58.720 --> 02:09:05.319
ago did he do? What's that
several years ago? I'm an elderly person.

1611
02:09:05.520 --> 02:09:09.920
I'm seventy one years old and I
live alone. Okay, now here's

1612
02:09:09.960 --> 02:09:13.000
what I want to know. Though, you inherited the mobile home and it

1613
02:09:13.159 --> 02:09:18.520
was on his land. It's this
is the land still in his name?

1614
02:09:20.199 --> 02:09:26.359
Yes it is? Okay? Another
question? How much land are we talking

1615
02:09:26.439 --> 02:09:31.640
about? A pretty good size I
got a praiser of seventy seven thousand.

1616
02:09:33.439 --> 02:09:39.000
But how what size it's it's on
a a it's big, pretty good sized

1617
02:09:39.039 --> 02:09:43.439
land. It's on I have a
double wide. Okay, but could you

1618
02:09:43.600 --> 02:09:46.239
give me an idea of what a
good sized land is? Is it ten

1619
02:09:46.319 --> 02:09:52.119
acres? No, it's not any
ten acres. It's out in a trailer

1620
02:09:52.199 --> 02:09:58.079
park and a trailer park called Buyers
So it's actually in a it's in a

1621
02:09:58.199 --> 02:10:05.079
trailer park right right now? Is
the trailer park is not giving you a

1622
02:10:05.159 --> 02:10:07.760
hard time? Right? No?
No, no, no, no,

1623
02:10:07.960 --> 02:10:11.640
they don't do that now because I
own the loan home. No, I

1624
02:10:11.760 --> 02:10:16.520
own I own the trailer. No
I get it. But the and you

1625
02:10:16.680 --> 02:10:20.119
pay your you pay a lot rent
every or no you don't. What do

1626
02:10:20.239 --> 02:10:22.479
you pay to be there? If
you own the lot, if your dad

1627
02:10:22.600 --> 02:10:26.479
owns the lot and you own the
trailer, I don't pay anything. I

1628
02:10:26.520 --> 02:10:31.680
don't pay anything. The only thing
I pay is the taxes okay, okay?

1629
02:10:31.800 --> 02:10:35.199
And tailor yeah, and and so
the park, how does the park

1630
02:10:35.319 --> 02:10:43.720
make money. They don't make money. We can't have Some of these people

1631
02:10:43.840 --> 02:10:48.880
own your own property and some don't. But we don't have like a lot

1632
02:10:48.960 --> 02:10:54.359
rent out here where we live.
Okay, Okay, So and so you

1633
02:10:54.520 --> 02:10:58.279
have a big lot that you're is
in your dad's name and you need to

1634
02:10:58.359 --> 02:11:01.600
get it into your name. Is
that correct? Right? That's correct?

1635
02:11:03.720 --> 02:11:11.119
Are you the only are you his? Are you his only heir? No?

1636
02:11:11.439 --> 02:11:16.279
I have my brothers, but they
don't want aything to do with it.

1637
02:11:16.680 --> 02:11:20.239
Okay, but they so, they're
not gonna they're not gonna contest it.

1638
02:11:20.800 --> 02:11:26.479
Did your dad leave anything else other
than that lot and that mobile home?

1639
02:11:28.960 --> 02:11:33.960
No? Just this? And did
he leave it? I get it

1640
02:11:35.520 --> 02:11:41.680
the lot though? Did he leave
that lot to you by will? I

1641
02:11:41.239 --> 02:11:45.319
don't know. That's the thing I'm
trying to find out. But my brother

1642
02:11:45.399 --> 02:11:46.920
won't do anything to help me.
He's got the copy of the will.

1643
02:11:48.000 --> 02:11:52.560
I don't well, then how we
will will? Okay? See, this

1644
02:11:52.760 --> 02:11:58.239
is a bigger problem than then you
think, because if he will not send

1645
02:11:58.279 --> 02:12:01.279
you the will, you're not going
to get that in your name. Who

1646
02:12:01.399 --> 02:12:09.640
took care of your dad's estate?
I think my brother did, Okay,

1647
02:12:09.960 --> 02:12:13.479
But what I did is on the
trailer. I bond a trailer and got

1648
02:12:13.600 --> 02:12:18.920
it in my name through Rapple County. I'm not talking about the trailer now,

1649
02:12:18.960 --> 02:12:24.760
Roseanne. Why do you Why do
you need the land in your name

1650
02:12:26.600 --> 02:12:28.439
so I can get out of here
and buyers and go live in a small

1651
02:12:28.520 --> 02:12:33.600
town and go live back into town
because I can't find a job out here.

1652
02:12:33.720 --> 02:12:37.399
Nobody wants to hire me or nothing
like that. So Roseanne, are

1653
02:12:37.479 --> 02:12:41.600
you saying and I want to out
of here? I get it, I

1654
02:12:41.760 --> 02:12:46.840
get it right now. Big you
want to sell the land and the help.

1655
02:12:46.760 --> 02:12:50.279
You want to sell the land in
the trailer, but you can't sell

1656
02:12:50.359 --> 02:12:56.039
the land because it's not in your
name and you'r does your brother? Does

1657
02:12:56.119 --> 02:13:01.239
your brother uh disagree that it's yours? Or does he don't even talk about

1658
02:13:01.279 --> 02:13:05.079
it? He knows who you want
to talk about it? Then here's what

1659
02:13:05.199 --> 02:13:09.880
I want to know, Roseanne,
Roseanne, here's what I want to know.

1660
02:13:09.319 --> 02:13:15.079
How do you even know that the
land was left to you? You

1661
02:13:15.199 --> 02:13:20.920
don't even know that? No,
I don't, because I found out your

1662
02:13:20.000 --> 02:13:26.079
Rapo County that's still in his name
is on records in your dad's name.

1663
02:13:26.840 --> 02:13:31.920
Yes, my stepdad, my dad's
name yeah, jesse W Lewis Yeah,

1664
02:13:31.960 --> 02:13:35.880
okay, I want to ask you
something. You have two brothers, is

1665
02:13:35.960 --> 02:13:41.760
that right? Three? One of
three? One of them is not involved,

1666
02:13:41.840 --> 02:13:46.119
just two brothers. Now with these
brothers, you mentioned a stepdad.

1667
02:13:46.319 --> 02:13:52.600
Was he your stepdad? Yes?
He was? Was Was he the stepdad

1668
02:13:52.680 --> 02:13:56.119
of the two boys too? Or
are they biological sons? No? No,

1669
02:13:58.439 --> 02:14:03.640
no, we know know they were. We were not adopted. My

1670
02:14:03.760 --> 02:14:07.000
mom want him to put in his
west name. He wanted to keep my

1671
02:14:07.119 --> 02:14:11.560
real dead. I get it.
So all three of you are step children

1672
02:14:13.680 --> 02:14:16.439
to him? Yes we are?
Okay. Now, well I had more

1673
02:14:16.000 --> 02:14:20.479
sibils, but most of them passed
away, so only got Roseanne. Roseanne?

1674
02:14:20.640 --> 02:14:26.119
What's really Here's what's really important?
Okay. You don't even know if

1675
02:14:26.199 --> 02:14:31.439
the land is yours? The land
was maybe not left to you. Would

1676
02:14:31.479 --> 02:14:35.920
your brothers want part of the money
if you sold it? Is that why

1677
02:14:35.960 --> 02:14:39.840
they're holding on to it? I
don't know. I don't think so.

1678
02:14:41.760 --> 02:14:46.199
If you told your brothers that you
wanted to sell the house and the land

1679
02:14:46.560 --> 02:14:54.399
and move, what would they say? They wouldn't say anything. It's my

1680
02:14:54.560 --> 02:14:56.560
it would be mine. I mean
I can do what I want. I

1681
02:14:56.600 --> 02:14:58.479
mean they wouldn't say. They wouldn't
say, hey, Roseanne, we want

1682
02:14:58.560 --> 02:15:03.479
our ship. No, they never
said that they got their own they got

1683
02:15:03.520 --> 02:15:07.439
their own house, they got their
own company. So why would they want

1684
02:15:07.520 --> 02:15:11.000
some money out of me? Well, I don't know. Sometimes people are

1685
02:15:11.159 --> 02:15:13.840
greedy. The answer is, I
don't know. But there must be a

1686
02:15:13.960 --> 02:15:20.760
reason. There must be a reason
he's not giving you the information. Well

1687
02:15:20.960 --> 02:15:24.359
I can, it's the best thing. And they said I got to go

1688
02:15:24.399 --> 02:15:26.840
to probate court to get it.
But I don't want to go to court,

1689
02:15:26.399 --> 02:15:28.520
but you, I don't want to
go way out there, which I

1690
02:15:28.760 --> 02:15:33.600
have no car, I don't have
helps me around here anyway. I want

1691
02:15:33.600 --> 02:15:37.960
to in here, Roseanne. You
don't have to physically go to court,

1692
02:15:37.479 --> 02:15:43.800
but you will need an attorney to
file something. No, I like several

1693
02:15:43.880 --> 02:15:48.039
attorneys, and they don't want to
tell me. Well, Roseanne, okay,

1694
02:15:48.680 --> 02:15:52.159
first of all, when you say
you tried attorneys, did you know

1695
02:15:52.279 --> 02:15:56.239
you had to pay an attorney?
Right? Yeah, I have the money

1696
02:15:56.319 --> 02:16:00.479
to do it. Yeah, okay, hold on, you want one thousand

1697
02:16:00.600 --> 02:16:01.600
dollars, But he would do all
the work for me. Bet, you

1698
02:16:01.760 --> 02:16:07.880
don't want to take it? Why? I don't know? All right,

1699
02:16:09.159 --> 02:16:13.159
I want you to hold on all
right, Kachina, I want to get

1700
02:16:13.239 --> 02:16:22.319
her on with McKenzie if we can
tomorrow. Can we try that and look,

1701
02:16:22.159 --> 02:16:24.920
okay, we're gonna get you some
help. Hold on, we got

1702
02:16:26.000 --> 02:16:31.840
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02:16:46.399 --> 02:16:50.840
seven to one. Help. You'll
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1707
02:16:50.840 --> 02:16:54.280
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1708
02:16:54.520 --> 02:17:01.200
three oh three nine two zero sixteen
twenty two. I'm Tom Martino. Don't

1709
02:17:01.239 --> 02:17:07.040
forget discountbath dot com. If they're
not here, you can always reach them

1710
02:17:07.040 --> 02:17:09.840
at seventy zero nine seven nine twenty
three twenty two. Real quick. Do

1711
02:17:09.920 --> 02:17:13.920
you do walk in tubs? Yeah? We do. Yeah, I personally

1712
02:17:13.959 --> 02:17:16.600
don't like them. I think they're
bad ideas for all kinds of reasons.

1713
02:17:16.840 --> 02:17:18.479
You got to sit in there,
wait for it to fill up. You

1714
02:17:18.520 --> 02:17:22.639
got to sit in their way for
it to drain. I don't like them.

1715
02:17:22.760 --> 02:17:26.760
I don't like them. I think
they're overly just overly complicated. Very

1716
02:17:26.840 --> 02:17:28.959
Seldom will you ever sell a house
where someone wants to keep it, they

1717
02:17:30.040 --> 02:17:31.280
have to think about tearing it out. I don't know about you. I

1718
02:17:31.799 --> 02:17:35.559
tend to agree with you. And
they're expensive. We try to talk people

1719
02:17:35.639 --> 02:17:39.280
out of them. You can do
beautiful showers that can people can use walkers,

1720
02:17:39.360 --> 02:17:41.000
even a wheelchair to go into right. Correct, they don't need one.

1721
02:17:41.200 --> 02:17:46.360
Correct? Yeah, anyway, discountbath
dot com. So Mary, what

1722
02:17:46.559 --> 02:17:50.600
is your issue with Walmart? Yes, hi, I was at Walmart.

1723
02:17:50.879 --> 02:17:58.520
I'm calling for Mary Fisher. I
was at Walmart last Tuesday and a lady

1724
02:17:58.959 --> 02:18:03.920
was a steal a cart full of
stuff. Three employees grabbed at her on

1725
02:18:05.079 --> 02:18:09.760
the cart and she mazed everybody,
including myself. I was at the first

1726
02:18:09.920 --> 02:18:16.399
checkout. She maced them, Yes, all of us, eight people were

1727
02:18:16.520 --> 02:18:24.959
mazed. Now did she get arrested? No, she didn't. So so

1728
02:18:24.479 --> 02:18:28.479
wait a minute. When she mased
you guys, did she get it?

1729
02:18:28.239 --> 02:18:31.440
Okay? Go ahead, and she
walked away. So she had a cart

1730
02:18:31.520 --> 02:18:39.040
full of groceries. Three teenage girls
tried to stop her. And then she

1731
02:18:39.200 --> 02:18:43.159
got irate. She grabbed something out
of her purse and maced us all,

1732
02:18:43.920 --> 02:18:48.959
and then she walked out of the
cart stage. She walked out. Then

1733
02:18:48.000 --> 02:18:52.639
we were all on the ground because
Pepper strayed. You know, I'm sixty

1734
02:18:52.760 --> 02:18:56.879
one. Pepper sprayed. Okay,
I want to listen. This is we

1735
02:18:58.120 --> 02:19:01.079
We really need to explore this.
I want Katschina, you make sure Mary

1736
02:19:01.200 --> 02:19:05.239
gets on tomorrow too. I want
to get her on and help her.

1737
02:19:05.680 --> 02:19:07.319
We got to run. Remember,
save all your problems for me.