WEBVTT

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Ripped you need it by so you
don't have come running. Just as fast

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as we can, Shooter's gonna help
come. Man, This is the Troubleshooter

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Show. Now, Tom Martino,
Hi, Tom Martino here, Welcome to

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the show. Three oh three East
seven one three talk three all three seven

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one three eight two five five.
I want to remind you you can call

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three h three Martino as well.
That's our main number twenty four to seven.

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So if you call that number and
we don't answer, you leave a

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message and our pledges we'll get back
to you and get you on, just

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like Greg's on. And he's one
of the ones who called this. By

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the way, this hour brought to
you by One Clear Choice Garage Doors twenty

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four to seven service if you need, if you need someone, someone just

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Choice Doors and all of their prices
are on the website one clear Choice Doors

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dot com. Welcome. Let's talk
to Greg. Speaking of Greg who called

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our show, and as we said
we would get back to you if you

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call some Greg, what is going
on with time share? Sir? And

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by the way, anyone with any
comments or questions on any of the problems

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they hear, they can call as
well. If you give us a call

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at three three, seven to one
to three talk, we'll put you right

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through. You might know something about
a problem and can lend a hand.

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So, Greg, what's going on
with you? Hi? Tom? I

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have a sister and brother that live
in Ohio. They own a time share

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with the company in South Carolina.
My brother in law just passed way Sunday

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morning, and we're trying to get
our hands around the financial Okay. So,

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so sister and the husband owned a
timeshare. Where is it? It's

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located in South Carolina? Okay?
And he died. But who was on

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that? Were they both on it? That's what we're trying to find out

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right now. And you're meeting with
an attorney on Wednesday, tomorrow morning to

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go over these things. But in
case she is stuck with the bill is

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I'm trying to locate Well, let
me explain something to you, okay,

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let me explain how it works,
because there's a lot of misunderstanding as to

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estates and timeshare. In fact,
a lot of timeshare teams that what do

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you call them, timeshare relief or
timeshare exit teams? A lot of them

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lie to you about strapping the estate
with the obligation. Here's how it works.

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If one person dies and that person
is on the contract only, okay,

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the contract dies with the person.
The only thing the timeshare people can

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do when someone dies, if there
are accumulated charges or ongoing charges, the

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ongoing charges go away. They can't
come after the estate. They can't come

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after the wife, they can't come
after the kids. It's over if the

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husband was the only one on it. However, if there are accumulated expenses

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that have not been paid, timeshare
can whoever owns the rights to that contract

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now, whether it's the original developer
or a management company, they can come

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after the estate for the accumulated bills. In other words, just like any

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bill, credit card, timeshare fees, hoa, anyone can come after the

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estate for the fees. Okay,
So what they would do is put a

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claim in against the estate. That
means before the husband or wife or kids

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or who's ever left distributes the assets
of the estate, they first have to

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pay the accumulated expenses of any creditors
who have a legitimate claim on the estate,

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any creditors. Now, let me
explain something. In all the years

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I've been doing this show, and
in all the years my friends who have

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been in the timeshare business, I
mean the exit business, none of them

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have ever seen a timeshare developer or
creditor or management company go after an estate.

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So go ahead and with your story, Greg, So, what you

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first have to figure out is who
is on the contract? Does she remember

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does your sister remember buying it with
her husband? I will know that shortly

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when I call her. So if
they were together, If they were together,

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I would say ninety eight percent of
the time, the timeshare people will

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not sign a contract with just one
or the other of spouses. And what

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should we do if my sister is
on the timeshare? Also? Okay,

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now that's a good question, Greg. My question to you is what obligations

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does she have? Is this timeshare
being financed or is she just paying the

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maintenance fees? Just the maintenance fees? How much do they amount to?

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She told me yesterday she thought it
was six hundred dollars a year. Okay,

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most time shares to get out of
them with a legal team. The

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minimum you're going to pay is five
grand. Okay, that's the minimum.

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But you may say, at six
hundred dollars a year it may not be

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worth it, And you have to
figure that out for yourself, because I

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don't know of any that will do
it less than five grand that are legit.

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So that's eight years of paying six
hundred dollars. So seventy three,

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she's seventy three years old, it
may be best to let it ride.

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She may pass away before right,
right, right, there's another option.

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Okay, it's not just the six
hundred a year, but if there's a

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storm, or if they have to
repay the parking lot or paint the buildings,

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there could be a capital assessment of
several thousands of dollars. Okay,

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so she is likely on the hook
for other than six hundred a year.

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But I'm not suggesting you go out
and spend five thousand dollars right now.

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But what I am saying is this, if she is seventy three, and

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by the way, you know I'm
seventy so when you start talking about killing

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over any minute now, I get
a little testing. But anyway, let

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me explain something, Craig, Let's
talk about this. When you are looking

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at this, you have to understand
she may not be in a position where

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they can come after her anyway.
What is her financial situation. She has

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very little bit money in the bank, but she's got about four hundred thousand

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infidelity And all right, what I
was going to say, if she was,

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if she was judgment proof, she
could tell them to stick okay,

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hundred a year. But that doesn't
sound like a good plan for her.

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She owns she owns a home and
has about one hundred and eighty thousand inequity

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in it. She still owns about
a one hundred thousand plus she has four

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hundred. Well, the one hundred
thousand is protected, but not not more

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than that. Listen, what I'm
saying is this, she if she if

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she owes a hundred plus one hundred, would be protected approximately. So I

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don't think they'll come after her home. But you say she has a fidelity

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account with four hundred in it.
Yeah, it's pre tax. The money

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in the fidelity account is pre tax
pretax, okay, meaning it's her tirement

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takes the money. Yeah, when
she takes the money out, she has

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to pay tax on it? Is
it retire? Is it a four oh

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one k? What is it at
IRA? What is it? It's a

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four oh one k at Fidelity?
Who manages that for her? She has

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a manager at Fidelity managing it.
Okay, here's a side note, people,

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a side note. Please don't let
someone at an investment house invest your

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money to find someone reputable and it
is well worth the investment fee of one

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percent or one point five percent for
someone I mean not anyone, not just

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anyone, but someone who truly truly
invest your money and watches it for you.

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That's a side note. Now let's
go back to your sister. What

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you need to do is U need
to figure out if she's judgment proof With

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that, I need to ask one
of our attorneys. I'd like to get

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one of our bank I'm not saying
she should go bankrupt, but I want

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to talk to one of my bankruptcy
attorneys. Would you call Wink and Wink

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and get a comment. Here's the
question I have for Wink and Wink.

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It's very simple. Is her retirement
count judgment proof? If so, and

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if all she has is Social Security
and her retirement account, I think they're

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not going to come after her and
they're not going to get that's all.

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Well, let's find out. Let's
call Wink and wink. I'm going to

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make a note on this call sheet. Let's see if they can come on

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and talk about I don't know of
a retirement plan. I know social Security

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is untouchable. I don't know if, however, the regular retirement plans are

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untouchable. Kyle, while we're on
the topic, has a comment on time

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Shares. By the way, Mark
is in Mexico and he is raising hell

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with Timeshared people. I don't know
what got to him, but I guess

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he was walking past some of the
people giving presentations and he interrupted and he

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filmed it on his cell phone.
Maybe he'll have a chance to call in

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about it, because he's posted some
videos on YouTube. My YouTube morons are

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probably aware of it. Hello,
hello, morons, how are you doing

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today? And then, of course
our Facebook flunkies as well, they saw

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it as well. I think he
posted it. Well, he may know.

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He did not post that on Facebook
anyway, Kyle, what's your comment

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on on time Shares? Kyle here, jeez, yes, sir, now

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I can go ahead, Okay,
Yeah, so Timeshares like you were just

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mentioned in a second ago, they
won't go after you. Basically, they're

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just a laurified credit card. All
these time share exit companies. What they're

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doing is these resorts. When you
just default on your time share and stop

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paying them within about six months,
what they do is they have to send

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you something that's called the deed in
lure foreclosures. So instead of for closing

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on the timeshare, which they wouldn't
do anyways, or else they'd be stuck

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in court all day chasing these people, they'll have you sign back over the

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time share to them, which releases
you. Now your credit does get damaged,

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well, hold On. They don't
always do that, not if you

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have not if you have means,
Kyle, they don't always just let you

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off. Well, I've never heard
of them, not like you said,

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I've never heard of them actually going
through and suing somebody for their time hold

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On. They do it all the
time, Kyle, Kyle, they do

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it all the time. I'm not
saying people should go out and spend five

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grand either. What I'm saying is
this is that it's a gamble. If

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you have some assets, you're at
risk of them coming after you. Many

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times You are correct, Kyle.
All they want, they'll take the timeshare

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back and let you walk. But
I wouldn't gamble on that. That's not

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always the case. But thank you
for your comments. I have more coming

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up. I'm Tom Martino. Three
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oh three nine two zero sixteen twenty
two. Hi Tom Martino, your troubleshooter.

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Three oh three seven one three Talk
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Waterpros dot net the best water systems
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four, low low prices. Hey, let's talk. I should go to

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We're waiting for Wink and Wink And
now I have something with Dan, and

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they say to check my email,
but I'll start the call Dan. What

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is going on with you? Hello? Dan, Good morning. I was

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a happy guy back in December when
the weather was wonderful. Yeah, I

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wanted to and I wanted to build
a sofa wooden frame for my deck and

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put cushions on it. Are you
that talented, by the way, Well,

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I know how to which end of
a wrench to hold, and that's

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about it. Well, I know
how to do a lot of stuff,

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but woodwork just does not get along
with me. So anyway, I'm looking

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at your your email and you have
some pictures here. What's going on?

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Well? I thought I was a
smart guy by going to one of the

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big box lumber yards and buying some
weather shield product they call it, and

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it's impregnated with a redwood stain.
Now are you talking about on this email.

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Are you talking about the redwood looking
stuff or the trecks looking stuff?

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The redwood looking stuff, that's what's
that other stuff? That other stuff?

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What is that other stuff? Plastic? That's that's tracks, that's the deck

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itself. It doesn't look great.
Well, it's been out there for maybe

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twenty some odd years. Oh,
then it looks very good, all right,

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So tell tell me about your redwood. What are you unhappy about?

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Well, I put it all together
back in December and then just let it

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sit there and wait until the weather
to improve so I can put cushions on

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it and sit down. But the
impregnated redwood stain seems to be bleeding off

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the wall. You mean those blotches, those blotches, Yeah, that's on

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the deck. That's coming right off. That's the redwood impregnated stain there.

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So I either got a bad batch
or there's other people in your audience that

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might attest to the same condition.
You understand it's not pressure treated, right,

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Oh it is? Yeah, this
this weather shield is advertised as pressure

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treated. Oh okay, I did
not know. So it's called weather shield

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what well, just weather shield and
it's real wood, is that right?

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Yes? Yep? CA pine,
and I had never seen this before.

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Maybe and I'm an unlock guy and
got a bad batch when the factory tried

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to impregnate the wood. It didn't
hold. So are you saying you're getting

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streaks where it's coming out? Yeah, you can see that down towards the

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bottom of the legs there, that's
just coming off the wood. No,

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I see what you're saying. It
doesn't look impregnated, does it. Well,

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if it were impregnated, I guess
it just gave birth, because no,

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it would look like it was layered. So this sucks. But I

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mean, I mean, I really
gosh, what are you hoping for on

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this thing? Well, I'm hoping
that maybe somebody in the audience could send

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00:17:38.279 --> 00:17:41.839
you a quick note saying, Dan, what you need to do is power

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wash that dumb whole thing and seal
it, of course, or redo it,

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re restain and then seal. That's
what I would do. But I

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was wondering if you're trying to get
weather Shield to do anything, because that

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might be well you and I know
better time I looked up on these.

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00:18:00.839 --> 00:18:03.799
No, it might not be worth
the trouble. Even if they came through

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with the product, they don't want
the yet they don't want the publicity,

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right, They want to keep this
way under the radar. Well, hold

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on, weather Shield redwood. I'm
looking at right here. I want to

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see how it is. And it's
at the home depot. Is that where

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you got it? Yes, sir, yep, okay, listen to this,

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00:18:22.359 --> 00:18:26.640
bro. It's a lifetime limited warranty. Did you check on the warranty

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and what it entails. It's a
lifetime limited warranty. I did read that.

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00:18:32.480 --> 00:18:36.279
But it's against rot and and fungus
and all that kind of stuff it

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does. It's got to be They
got to say something about the finish.

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00:18:38.880 --> 00:18:45.440
For goodness sakes, I wish they
did. Come on. However, I

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00:18:45.480 --> 00:18:51.200
don't see that they make the timber
that you used. They have redwood,

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pressure treated redwood, but it's not
weather Shield. That's the product that they

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advertised it on. Not the timber, only the stringers. I'm looking at

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it, man, they don't make
stringers. Well, I bet you know

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if you see the picture. I've
got four by fours. I understand that.

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But I can't find a four by
four that's weather Shield. Now I

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00:19:12.519 --> 00:19:18.319
might be wrong, but I can't
find one. Every four by four simply

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says pressure treated. It is not
branded. The only branded stuff are the

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planks. Okay, I'll do some
more research on that time. Well,

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00:19:26.680 --> 00:19:30.559
hold on, let me make sure
I'm correct here, bro, I mean,

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I really hold on. I might
be wrong. Nope, I'm not.

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Everything. They got rows and rows
and rows of pro wood and weather

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shield and wherever they show wherever they
show more than dimensional number, well,

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I guess the string the third dimensional
as well. But I meant whenever they

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show the timber parts, the four
by fours or the six by six is

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not one way. Nevermind, I
just found a two by two. I

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00:19:59.200 --> 00:20:03.720
just found a two to weather shield, but nothing else. Listen, you

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00:20:03.799 --> 00:20:06.400
might want to check with home Deep
on that. But if you want to

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00:20:06.440 --> 00:20:07.920
know what to do, I can
tell you what to do. Having had

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giant redwood decks all my life.
I mean, you're never going to get

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00:20:11.519 --> 00:20:15.759
something that doesn't bleed ever, Okay, not in Colorado. It doesn't matter

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00:20:15.799 --> 00:20:21.759
how pressure treated it is, even
pressure treated, pressure treated, even the

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kinds of wood that are supposed to
be for barns and stuff. You have

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00:20:26.400 --> 00:20:33.519
to you don't strip, but you
powerwash and you slash that stuff on again

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00:20:33.559 --> 00:20:36.960
and seal it. That's what you
do. Okay, good, So that's

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00:20:36.960 --> 00:20:40.160
the info I was looking for.
But I'm serious. I've done it over

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00:20:40.279 --> 00:20:42.720
or I've had it done over and
over and over, and all I'm saying

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00:20:42.839 --> 00:20:48.559
is that's what you want to do. And again, check with weather Shield.

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00:20:48.599 --> 00:20:51.079
You might get a few bucks.
I don't know. I mean,

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00:20:51.559 --> 00:20:53.799
I would think they'd have to have
something against the finish. Now, Earle,

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00:20:56.119 --> 00:20:57.400
you have a question about small claims
court. And by the way,

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I talked to you earlier, Earle, and I did some research. Okay.

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00:21:02.039 --> 00:21:10.400
Now you're calling about plumbing right,
Yes, but this happened in November.

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00:21:10.519 --> 00:21:15.279
Is that right? Yes? Okay, Now here's the deal. The

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00:21:15.359 --> 00:21:18.200
name of the the name of the
company is done Right Plumbing. Is that

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00:21:18.279 --> 00:21:23.880
it? Yes, that's right.
Okay. Now I believe done Right And

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00:21:23.960 --> 00:21:27.799
I'm sorry that I don't know this
offhand. Done Right used to be on

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00:21:27.839 --> 00:21:32.599
the referral list. I don't know
they still are when they went off it.

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00:21:32.680 --> 00:21:37.000
But hold on, But here's what
I want to ask you. You're

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00:21:37.079 --> 00:21:40.880
complaining about something that that I was
interested in, but I wanted to talk

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00:21:40.880 --> 00:21:44.200
to you personally about it. Yeah, I don't think done Right is on

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00:21:44.279 --> 00:21:45.839
my referral list anymore. I don't
think. I don't think they've been on

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00:21:45.880 --> 00:21:49.880
there for a while. But what
you were complaining about is the price you

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00:21:51.000 --> 00:21:56.319
paid for a water heater. Is
that right? Yes? But here here's

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00:21:56.359 --> 00:22:00.799
what I want to know, even
Done Right or whoever, I mean,

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00:22:00.839 --> 00:22:04.039
whether they're on a referral list or
not a lot Okay, No, we

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00:22:04.160 --> 00:22:08.960
have done plumbing and heating, and
they're good people. Done they have great

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00:22:10.079 --> 00:22:14.119
ratings. We also have quality.
First. We have all the others,

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00:22:14.240 --> 00:22:18.720
Time Plumbing, Father and Daughter,
Plumbing Brothers, plumb Line, water Pros,

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00:22:18.759 --> 00:22:22.079
which is just the water systems.
Of course, we have all of

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00:22:22.119 --> 00:22:26.960
these. Patriot, we have Apple. But what I'm getting at is this,

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00:22:26.680 --> 00:22:30.440
I've made a mistake. Done Right
is not on a referral list,

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00:22:30.519 --> 00:22:33.160
never has been. But here's what
I want to say. Even though they're

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00:22:33.240 --> 00:22:36.119
you know, I'm not going to
stick up for them one way or the

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00:22:36.160 --> 00:22:40.319
other, whether they're on my list
or not. Most plumbing companies give you

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00:22:40.400 --> 00:22:45.319
a price up front first to get
your approval. Did they get your approval

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00:22:45.400 --> 00:22:48.680
or did they Did you just say
replace the water heater? How did that

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00:22:48.759 --> 00:22:52.279
work out? Okay? I called
him to go down to check on the

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00:22:52.319 --> 00:22:56.759
water heater. We just had put
it in two years before. Wait a

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00:22:56.839 --> 00:23:00.119
minute, wait a minute. You
had a water heater that was only two

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00:23:00.200 --> 00:23:06.640
years old, that's correct, And
what happened? They took it out?

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Said it was no good. Well
hold on, hold on, hold on,

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00:23:10.160 --> 00:23:15.880
hold on, it's that was probably
not true. Okay, I can't.

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00:23:15.920 --> 00:23:18.759
We can't go back and prove that
though you don't have the old one,

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00:23:18.799 --> 00:23:22.599
do you? And I wouldn't give
it back? They said, they

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00:23:22.799 --> 00:23:25.079
What do you mean they wouldn't give
it back? You shouldn't. Okay,

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00:23:25.200 --> 00:23:29.279
all right, well that's too late
on the first I'm going to venture a

287
00:23:29.319 --> 00:23:32.799
guess that it wasn't bad and you
fell for it. So what what?

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00:23:32.799 --> 00:23:37.079
What was happening with that two year
old water heater? They said it was

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00:23:37.160 --> 00:23:40.440
Lincoln. I don't know what was
crizzly going on? No, no,

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00:23:40.519 --> 00:23:45.480
why did you call them to begin
with? I called them originally that morning

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00:23:47.480 --> 00:23:51.839
to go down and see why the
pilot light wasn't working. Okay, so

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00:23:51.920 --> 00:23:56.440
you had a two year old water
heater and you weren't getting hot water?

293
00:23:56.559 --> 00:24:00.359
Is that right? The pilot light
would quot How did you did you know

294
00:24:00.400 --> 00:24:04.880
the pilot light was out? Well, they said it wouldn't heat the water

295
00:24:04.960 --> 00:24:10.440
no more. No, I'm asking
you, earl. You called a plumber.

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00:24:11.039 --> 00:24:18.880
Why did you call a plumber?
The water heater was in a rental

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00:24:18.880 --> 00:24:23.160
house and the people running it said
the pilot light wouldn't they lived, Okay,

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00:24:23.480 --> 00:24:26.400
got it? I got it?
Or I'll thank you. That's what

299
00:24:26.440 --> 00:24:30.559
I need to know. So you
called? You called? Done right?

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00:24:30.839 --> 00:24:33.319
We just got us something in the
mail a couple of days before saying that

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00:24:34.200 --> 00:24:41.960
they would give us a fifty dollars
service. It was a different fifty dollars.

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00:24:41.000 --> 00:24:42.960
I get it. I get it, I get it. So they

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00:24:44.000 --> 00:24:48.079
go there and tell you that the
water heater is leaking. Now they told

304
00:24:48.079 --> 00:24:52.559
my wife that, did anyone go
and check that to see? No,

305
00:24:53.880 --> 00:24:57.599
he said it was leaking. They
couldn't fix it. He had another water

306
00:24:57.640 --> 00:25:02.559
heater in his van. He could
put it in that afternoon. My wife

307
00:25:02.599 --> 00:25:04.359
said, go ahead and do it. Well did they give your wife a

308
00:25:04.400 --> 00:25:08.039
price? Never give her a price? Never? Why? Okay? So

309
00:25:08.119 --> 00:25:11.880
if it was twenty five thousand dollars, your wife would have been on the

310
00:25:11.880 --> 00:25:17.640
hook. Why would your wife agree
to a water heater without a price.

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00:25:18.519 --> 00:25:22.880
She's eighty eight years old and there's
ain't working to like. It should be

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00:25:23.079 --> 00:25:27.519
random more well, earl, Earl, the sad news is you're out of

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00:25:27.599 --> 00:25:33.759
luck. Is that right? Yes, that's the sat If what you're telling

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00:25:33.799 --> 00:25:40.319
me is true. Most likely you
didn't need the water heater and you bought

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00:25:40.400 --> 00:25:45.559
a fifty gallon tank and they charged
you five thousand dollars you told me this

316
00:25:45.599 --> 00:25:51.640
morning, right, that's right.
I want to make something clear. Five

317
00:25:51.759 --> 00:26:00.799
thousand dollars is not a ripoff.
Okay, five thousand dollars is way more

318
00:26:00.200 --> 00:26:06.920
than I would ever pay anyone should
pay in my opinion, but it's not

319
00:26:07.039 --> 00:26:11.400
a ripoff. Now, ten thousand, in my opinion for a fifty gallon

320
00:26:11.440 --> 00:26:15.720
would have been a ripoff. But
that's my opinion. Basically, your wife

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00:26:15.799 --> 00:26:18.920
didn't ask how much it was,
so they could have charged her anything.

322
00:26:19.480 --> 00:26:25.480
They charged her five thousand dollars,
which is right in line with a lot

323
00:26:25.640 --> 00:26:30.119
of legitimate companies. Do I believe
it's right? No, I don't like

324
00:26:30.200 --> 00:26:36.400
it. Had you gone to Europlumbing, it would have cost you fourteen hundred

325
00:26:36.359 --> 00:26:41.680
and ninety nine dollars. I say
that in your head. Now here's the

326
00:26:41.759 --> 00:26:45.359
deal. Though you were asking about
small claims court, what are you going

327
00:26:45.440 --> 00:26:51.599
to sue them for well, I
want I wanted that le water heater back

328
00:26:51.599 --> 00:26:56.279
so I could get a new one. Okay, hold on, hold on,

329
00:26:56.680 --> 00:27:00.480
wait, what did you want?
I want to get that old heater

330
00:27:00.640 --> 00:27:03.799
so I could take it to home
Deeple and get another one if it was

331
00:27:03.920 --> 00:27:07.079
no good. Well wait a minute, wait a minute, that would have

332
00:27:07.119 --> 00:27:12.839
been right. But you said this
happened in November. Well, I got

333
00:27:12.839 --> 00:27:18.559
to call you in December, and
I never gonna get, Earl the time

334
00:27:18.680 --> 00:27:23.079
they threw that out the day after. Do you think they keep those old

335
00:27:23.119 --> 00:27:27.920
heaters? I don't know. It's
too late, Earl. Listen, I'm

336
00:27:27.960 --> 00:27:33.759
not happy about this, but people, first and foremost, get a second

337
00:27:33.759 --> 00:27:37.920
opinion. If you don't believe it, or don't let them take the old

338
00:27:37.960 --> 00:27:41.720
one away. But they took it
away and they disposed of it. It's

339
00:27:41.160 --> 00:27:45.319
right now, it's impossible to go
to small claims court and win. You

340
00:27:45.359 --> 00:27:51.359
have nothing at all, nothing.
Okay, That's what I wanted to know.

341
00:27:51.519 --> 00:27:55.319
Now, Now, Earle, this
sucks, and I agree with you.

342
00:27:55.920 --> 00:28:03.039
I think you were probably ripped off. Okay, But and if you

343
00:28:03.160 --> 00:28:08.480
called us in December, that's a
bad month. We are hardly in the

344
00:28:08.519 --> 00:28:18.000
office in December. I'll admit that
when did it happen in November? It

345
00:28:18.039 --> 00:28:22.000
wouldn't have mattered. And I'm going
to tell you why, because the day

346
00:28:22.039 --> 00:28:29.240
after they left your home, they
no longer had that water heater. I

347
00:28:29.319 --> 00:28:30.759
called them a day after and I
told them not to throw it away,

348
00:28:32.480 --> 00:28:34.400
and they said they wouldn't. Oh, that's just the people that answered the

349
00:28:34.480 --> 00:28:38.880
phone. Yeah, but that doesn't
that's not a contract. That doesn't make

350
00:28:38.960 --> 00:28:44.920
them keep it. You shouldn't let
let them leave the house with it.

351
00:28:45.039 --> 00:28:47.400
We got more coming. Did I
take the thirty? By the way,

352
00:28:47.480 --> 00:28:51.160
I need to know them. I'm
I'm way over, sorry, Shannon.

353
00:28:51.200 --> 00:28:57.200
Feel free to remind me because I'm, you know, getting older. Go

354
00:28:57.359 --> 00:29:02.559
with a sure thing. Denver's best
rufer Excelroofing dot com. You don't pay

355
00:29:02.599 --> 00:29:08.960
a cent until you're content. Time
for an insurance checkup free, no obligation.

356
00:29:10.000 --> 00:29:14.480
In comparison, call Compass Insurance paying
too much your coverage at dozens of

357
00:29:14.519 --> 00:29:18.079
insurance companies find out now three oh
three, seven to seven to one help.

358
00:29:18.240 --> 00:29:21.480
You'll think you're his only customer.
When you choose Frank durand the real

359
00:29:21.559 --> 00:29:26.160
estate Man dot com to list your
home with Remax Alliance three oh three nine

360
00:29:26.160 --> 00:29:38.079
two zero sixteen twenty two. Hi
Tom Martine, you're a troubleshooter three three

361
00:29:38.240 --> 00:29:42.279
seven to one three talk by the
way. In addition to YouTube, my

362
00:29:42.400 --> 00:29:48.200
YouTube Morons, and Facebook, nextdoor
has become quite prolific for communicating with me.

363
00:29:48.359 --> 00:29:52.240
I do check it often. I
think there's a lot of nonsense on

364
00:29:52.319 --> 00:29:57.559
nextdoor, but I think it serves
a valuable purpose when it comes to communication

365
00:29:57.799 --> 00:30:03.039
like this with people who can help
you. Possibly, we have Michael Wink

366
00:30:03.079 --> 00:30:06.160
with us from Wink and Wink.
They are a bankruptcy law firm. Now

367
00:30:06.200 --> 00:30:08.079
I'm not suggesting a bankruptcy in this
case, but I did want to ask

368
00:30:08.119 --> 00:30:15.920
Michael, since they do bankruptcy,
what is safe from creditors, Because sometimes

369
00:30:15.359 --> 00:30:18.000
Mike will talk to a client and
say, you don't have to go bankrupt.

370
00:30:18.079 --> 00:30:21.240
All you have is social security,
or all you have is this,

371
00:30:21.359 --> 00:30:23.319
or all you have is that,
and basically no one can come after you

372
00:30:23.400 --> 00:30:26.720
and get a judgment, or if
they do, you're what they call judgment

373
00:30:26.880 --> 00:30:30.640
proof. So, Michael, I
want to lay a scenario out to you.

374
00:30:33.319 --> 00:30:40.039
We have a woman who's seventy three. She owns a home with about

375
00:30:41.039 --> 00:30:44.319
as you said, Greg, about
one hundred and eighty free of that,

376
00:30:44.440 --> 00:30:48.680
right? She owes a hundred and
there's about one hundred and eighty inequity.

377
00:30:49.640 --> 00:30:55.440
Greg, is that it? I
don't know if he's still there. Yes,

378
00:30:56.160 --> 00:31:00.359
So the house is two eighty.
She owes one hundred, yes,

379
00:31:00.440 --> 00:31:03.559
sir, okay, So she has
about one hundred and eighty inequity and some

380
00:31:03.680 --> 00:31:10.440
of that's going to be protected.
Then she has on Ameritrade account or whatever,

381
00:31:10.480 --> 00:31:15.200
a stock account. Where did you
say this stock account? Was her

382
00:31:15.920 --> 00:31:18.839
Fidelity? Oh? I'm sorry Fidelity? And how much is in that?

383
00:31:18.960 --> 00:31:23.759
About four hundred? Yes? But
it's a qualified account, is that right?

384
00:31:25.759 --> 00:31:29.240
Yeah? It's pre tax she has
to pay tax on And I understand

385
00:31:29.240 --> 00:31:33.599
that. I understand that. What
I'm saying is it's literally a qualified retirement

386
00:31:33.640 --> 00:31:40.200
account. Is that right? Yes? So my question to Michael Wink are

387
00:31:40.319 --> 00:31:45.960
qualified retirement accounts like IRA's four O
one k's and those kinds of things protected

388
00:31:45.960 --> 00:31:51.640
from judgments Michael or or garnishments?
Michael? Absolutely? They are, yes,

389
00:31:52.759 --> 00:32:00.839
really qualified Riside retirement Clarlon k Ira
pension, all that stuff, four

390
00:32:00.920 --> 00:32:05.599
or three b's all that is one
hundred percent protected from garnishment. So if

391
00:32:05.599 --> 00:32:08.920
her husband die, her husband did
die, and she's facing this time shared

392
00:32:08.920 --> 00:32:15.039
dilemma. And what I'm asking is, do you think that one hundred and

393
00:32:15.119 --> 00:32:20.839
eighty thousand inequity is attractive? Is
that an easy target? Or what of

394
00:32:20.920 --> 00:32:23.920
that is protected? Right? So
that's a little more complicated. If it

395
00:32:24.000 --> 00:32:30.480
in Colorado, she's over sixty,
that equity is protected from garnishment. But

396
00:32:30.559 --> 00:32:36.519
what often happens is if you get
sued by an unsecured creditor. So let's

397
00:32:36.519 --> 00:32:42.079
say say you possess the timeshare and
then they're saying there's a deficiency balance due

398
00:32:42.599 --> 00:32:45.319
and they sue her for that.
They can file a judgment lean on her

399
00:32:45.359 --> 00:32:52.519
home. They can't forepose, but
if she ever goes to sound there refinance,

400
00:32:52.680 --> 00:32:58.920
it's likely that the title company handling
that transaction would simply pay it.

401
00:33:00.480 --> 00:33:04.880
So the home equity thing is a
little tricky because they could put that lean

402
00:33:04.960 --> 00:33:08.839
out there, they just can't fore
clothes on it, and you have to

403
00:33:08.839 --> 00:33:12.839
get pretty aggressive with them. I
seem to get any kind of sale or

404
00:33:12.920 --> 00:33:20.480
refinance them without paying them something.
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405
00:33:20.599 --> 00:33:27.759
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406
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407
00:33:30.720 --> 00:33:36.359
Insurance paying too much your coverage at
dozens of insurance companies find out now three

408
00:33:36.440 --> 00:33:39.079
oh three seven to seven to one
help. You'll think you're his only customer

409
00:33:39.119 --> 00:33:43.720
when you choose Frank Durand the real
estate man dot com to list your home

410
00:33:43.960 --> 00:33:50.559
with Remax Alliance three oh three nine
two zero sixteen twenty two. Hi,

411
00:33:50.599 --> 00:33:52.160
Tom Martine, I want to go
right back to Mike Wink Wink and Wink

412
00:33:52.440 --> 00:33:57.839
three oh three four to one zero
seventeen twenty bankruptcy attorneys, the Wink Law

413
00:33:57.880 --> 00:34:06.279
Firm. Actually, so Michael on
this uh on the steal if if if

414
00:34:06.279 --> 00:34:13.159
she has a lean on her home
and it's only like, I mean,

415
00:34:13.480 --> 00:34:16.239
just a few bucks, they won't
foreclose. They can't foreclose. Will they

416
00:34:16.239 --> 00:34:20.239
go against her a state when she
dies? If she doesn't plan on ever

417
00:34:20.280 --> 00:34:25.320
selling the house? Absolutely they could. Now if the title of the home

418
00:34:25.519 --> 00:34:30.920
was you know, joint with someone
would write the survivorship, I think then

419
00:34:30.079 --> 00:34:35.159
you could you could potentially pass it. Should get imagine tattoos on our first

420
00:34:35.239 --> 00:34:40.880
date? Sure will probably stay together. Probably, it's been twenty three minutes

421
00:34:40.920 --> 00:34:45.679
since I eat. I can probably
swim. You should wait thirty minutes.

422
00:34:46.400 --> 00:34:52.159
Okay, I'll tell me what to
do. Cannonball cramped? Probably I am

423
00:34:52.320 --> 00:35:02.760
cramped. I can probably hit the
green from here. Probably? Can I

424
00:35:02.800 --> 00:35:07.599
get a mulligan ready to go?
Hey? Are you sure you're okay to

425
00:35:07.719 --> 00:35:15.480
drive? Yeah? I'm pretty sober. Yeah, I'm probably okay. Probably

426
00:35:15.599 --> 00:35:19.760
okay. Isn't okay, especially when
it comes to drinking and driving. If

427
00:35:19.800 --> 00:35:22.960
you're drinking, call a cab,
a car, or a friend. Buzz

428
00:35:22.119 --> 00:35:25.639
driving is drunk driving? A message
brought to you by NITZA and AD Council.

429
00:35:29.239 --> 00:35:32.440
Okay, how news time eleven oh
three. Most Aurora City Council members

430
00:35:32.440 --> 00:35:37.719
are supporting an ordinance that would make
jail time mandatory for anyone convicted of retail

431
00:35:37.800 --> 00:35:40.519
theft that a monster one hundred dollars
or more. The ordinance passed it's first

432
00:35:40.599 --> 00:35:44.519
reading seven to three, and we'll
have its second reading next week. If

433
00:35:44.559 --> 00:35:46.840
it passes again, there's a thirty
day period in which anyone who wants to

434
00:35:46.960 --> 00:35:51.960
legally challenge the ordinance can do so. The Broncos will have a newe starting

435
00:35:52.039 --> 00:35:55.639
quarterback next season, the team releasing
nine time Pro Bowl quarterback Russell Wilson after

436
00:35:55.719 --> 00:36:00.719
two seasons. Boy so the Broncos. Dave Logan says coach Sean Peyton needed

437
00:36:00.840 --> 00:36:04.360
more from Wilson. He knows what
it looks like and what it doesn't look

438
00:36:04.480 --> 00:36:08.280
like, and there were too many
instances this year that, from his perspective,

439
00:36:08.760 --> 00:36:15.400
the quarterback did not play the way
he expected a veteran quarterback, a

440
00:36:15.599 --> 00:36:19.840
Pro Bowl quarterback to play. The
Broncos went to eleven to nineteen and Wilson

441
00:36:19.920 --> 00:36:22.719
starts over the last two seasons since
acquiring him in a trade from Seattle for

442
00:36:22.840 --> 00:36:29.199
five draft picks and three players.
That's the latest. I'm Chad Bauer.

443
00:36:30.480 --> 00:36:35.719
No impact traffic. This reeboard is
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444
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downtown I seventy six west found between
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445
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is closed for roadwork. Was stopping
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446
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a five minute delay heading to the
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447
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Both east and westbound roads are closed
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448
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I twenty five southbound, showing speeds in

449
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the forties and fifties between I seventy
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450
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mostly cloudy skies, highs in the
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451
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of thirty Tomorrow warming up a bit
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452
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453
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454
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comparison call Compass Insurance Paying too much
your coverage at dozens of insurance companies find

455
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out now three oh three seven seven
to one help. You'll think you're his

456
00:37:29.039 --> 00:37:31.960
only customer when you choose Frank durand
the real estate Man dot com to list

457
00:37:32.039 --> 00:37:43.239
your home with Remax Alliance three oh
three nine two zero sixteen twenty two d

458
00:37:45.360 --> 00:37:55.199
News. You don't have run as
we can. Shooter's gonna help. Come

459
00:37:55.840 --> 00:38:05.119
Max is the Troubleshooter Show. No
Tom Martino, Hi Tom Martino, Your

460
00:38:05.239 --> 00:38:08.679
Troubleshooter three oh three seven one three
Talk three oh three seven one three eight

461
00:38:08.800 --> 00:38:15.159
two five five. Welcome. This
is a show where we solve problems it's

462
00:38:15.239 --> 00:38:19.679
the media show. I call it
media with a purpose, and it's really

463
00:38:19.760 --> 00:38:23.719
the only show of its kind.
Most radio shows don't try to solve problems.

464
00:38:23.719 --> 00:38:28.039
They just they're good. I love
them, trust me. They talk

465
00:38:28.079 --> 00:38:31.800
about issues, mostly political. But
this show, while we may discuss political

466
00:38:31.840 --> 00:38:36.519
things, we truly try to solve
problems right at hand. One problem I

467
00:38:36.679 --> 00:38:39.800
had was with redwood. He said
he bought this weather shield redwood that was

468
00:38:39.800 --> 00:38:46.320
supposed to be impregnated with stain,
and it's washing out or blee streaking and

469
00:38:46.400 --> 00:38:51.800
it doesn't seem to be very durable
on his deck. Richard has a comment

470
00:38:51.880 --> 00:38:53.199
on that. Go ahead, Richard, what is going on with you,

471
00:38:53.360 --> 00:38:59.920
sir? I talked to one of
the salesmen when I bought the stuff,

472
00:39:00.639 --> 00:39:06.400
and I asked about the guarantee,
and they said it would depend on what

473
00:39:07.039 --> 00:39:09.599
kind of treatment I kept up with
it. I said, so I have

474
00:39:09.760 --> 00:39:14.800
to take up the track all the
time and go down there and clean and

475
00:39:15.000 --> 00:39:22.320
saying it And they said yes,
So that's so. Basically basically what they're

476
00:39:22.360 --> 00:39:28.679
saying is it's treated with stain up
front when you install it, but you

477
00:39:28.840 --> 00:39:32.800
have to maintain it correct. That's
what the settleman told me. I bought

478
00:39:32.920 --> 00:39:37.000
like five thousand dollars worth of it. And so what do you do to

479
00:39:37.239 --> 00:39:43.119
keep it up? Richard? I'm
half your age, I'm sixty five.

480
00:39:43.400 --> 00:39:49.480
So I said, I'm going to
have under the deck. I can only

481
00:39:49.639 --> 00:39:54.079
do the surface parts, so I
haven't really I haven't taken up the track,

482
00:39:57.239 --> 00:40:00.480
you know, Richard, I don't
think you have read it up for

483
00:40:00.599 --> 00:40:02.679
God's sake, so they ask you
you don't take it up? You would

484
00:40:02.760 --> 00:40:08.159
just just restate it, right,
Yeah, But how are you gonna get

485
00:40:08.199 --> 00:40:14.920
the old get the dirt off?
Because man, that's ridiculous. I don't

486
00:40:14.960 --> 00:40:17.320
think if the sun's not hitting it
underneath, I don't think you have to

487
00:40:17.400 --> 00:40:22.840
go get underneath the damn stuff.
I would not pull that deck up.

488
00:40:22.280 --> 00:40:25.320
That would be ridiculous. First of
all, you're gonna wear it out,

489
00:40:27.800 --> 00:40:32.760
ma'am. Not. I'm just saying
that to his question. Yeah, because

490
00:40:32.800 --> 00:40:40.400
I asked them, you know question
that my response to his question. I

491
00:40:42.440 --> 00:40:46.119
get it, Richard, there's nothing
really great under the sun. What I

492
00:40:46.199 --> 00:40:50.760
meant by that is it's a plan
words. There's nothing great under the sun,

493
00:40:50.920 --> 00:40:53.119
meaning with the sun, the sun
beats the hell out of stuff.

494
00:40:54.440 --> 00:40:59.400
But thank you, stuck go by
the way is probably the best finish you

495
00:40:59.440 --> 00:41:02.119
can have. Now, obviously that's
not for walking on, but first siding

496
00:41:04.079 --> 00:41:07.960
stucco's great. Thank you very much
for calling. We used to have stuff

497
00:41:08.639 --> 00:41:13.039
indoor, an indoor outdoor kind of
asked. Now, it wasn't an indoor,

498
00:41:13.079 --> 00:41:15.960
it was an outdoor like an astro
turf. I used that one time

499
00:41:15.639 --> 00:41:20.440
on my deck and for the first
few years, God, it felt and

500
00:41:20.599 --> 00:41:24.360
looked great, but then it dried
out and crumbled and it was terrible.

501
00:41:25.960 --> 00:41:30.119
Some of the things you can do
is you can put a cementuous finish on

502
00:41:30.280 --> 00:41:36.400
it, you know, like these
garage floor finishes, but you have to

503
00:41:36.480 --> 00:41:38.880
put you can't just do it over
bear, you know, regular wood.

504
00:41:38.960 --> 00:41:45.599
You have to have the underlayment done
well without a lot of flex and then

505
00:41:45.679 --> 00:41:50.800
you can put these finishes on.
Phyllis, what's going on with you,

506
00:41:50.960 --> 00:41:54.599
Phyllis? I'm Tom Martine. How
can I help you? Well, this

507
00:41:54.760 --> 00:42:00.480
has to do with a car that
we purchased from an autobroke first here in

508
00:42:00.599 --> 00:42:05.320
Lakewood. Was it a newer used
car? Both were used cars. We

509
00:42:05.519 --> 00:42:10.800
traded our inn for the new used
is what we did. Okay, so

510
00:42:10.960 --> 00:42:20.199
you traded, well, what did
you trade in twenty seventeen for Subaru Forester?

511
00:42:20.480 --> 00:42:25.920
Her book? Okay? And what
did you get? An Audi TT

512
00:42:27.280 --> 00:42:31.559
twenty twelve? An Audi? A
twenty twelve Audi? Why did you go

513
00:42:31.719 --> 00:42:38.079
backward in time? She talked it
over their insurance. The insurance dropped considerably

514
00:42:38.400 --> 00:42:43.360
and it was better on gas mileage, and Forrest was more of a family

515
00:42:43.440 --> 00:42:47.400
car because it was an SUV and
was only her. It was really too,

516
00:42:47.639 --> 00:42:53.280
so a twenty seventeen Suparo Forester for
a twenty twelve Audi. And what's

517
00:42:53.360 --> 00:43:00.880
the problem. The problem is all
this started because I went down to the

518
00:43:00.960 --> 00:43:05.960
DMV to try and transfer the title
to her name. That was my way.

519
00:43:06.159 --> 00:43:10.360
Which title the Subaru or the new
one? The new one? Okay?

520
00:43:10.679 --> 00:43:14.800
What do you mean transfer it to
her name? Whose name was it

521
00:43:14.920 --> 00:43:22.039
in? I guess probably the auto
broker or maybe the last owner? Okay,

522
00:43:22.159 --> 00:43:27.639
I got it. So so you
did a transaction with a broker and

523
00:43:27.800 --> 00:43:32.239
then went to motor vehicle and what
happened? The motor vehicle says, well,

524
00:43:32.360 --> 00:43:37.320
right now it shows you have a
temporary title, and until the dealer

525
00:43:37.920 --> 00:43:44.880
transfers that title, there's nothing we
can do. What do they mean a

526
00:43:45.000 --> 00:43:50.480
temporary title? Yeah, I don't
understand that. It was just that's the

527
00:43:50.599 --> 00:43:54.000
words she used when I went to
the DMV. Wait, she said that

528
00:43:54.239 --> 00:44:02.360
we can't transfer this into your name. Correct. Why the dealer has has

529
00:44:02.559 --> 00:44:07.920
not that's the right word, has
not released it. I guess you could

530
00:44:07.960 --> 00:44:15.679
say it's a temporary title. I
don't know about that. So that's that's

531
00:44:15.719 --> 00:44:19.440
what I was trying to do.
Is how long ago have f fellas?

532
00:44:19.800 --> 00:44:27.559
How long ago'd you buy this?
February twenty seconds? I think it was?

533
00:44:28.280 --> 00:44:30.719
Okay, Ay, man, I
fought all this and hold on,

534
00:44:30.920 --> 00:44:32.639
I've got all this and it doesn't
matter. I don't need the exact date,

535
00:44:35.039 --> 00:44:37.320
but it was last month. Put
it that way, got it?

536
00:44:37.679 --> 00:44:44.559
I have the bill of sale.
Hold on, good now this you're not

537
00:44:44.639 --> 00:44:49.880
gonna like to hear this. Okay, but they have to undo the deal

538
00:44:49.920 --> 00:44:52.400
and give your money back and give
your trade back. These people broke the

539
00:44:52.519 --> 00:44:57.440
law if they can't give you a
merchantable title. Now did you who's the

540
00:44:57.519 --> 00:45:07.199
broker is from the company Colorado Auto
Gallery? Okay? What does Colorado Auto

541
00:45:07.280 --> 00:45:12.679
Gallery say about this? They are
responsible for getting you a title. Well,

542
00:45:12.719 --> 00:45:15.639
see that's what I understood, But
I know things change. You know,

543
00:45:15.760 --> 00:45:19.360
so I have not. I've not
had a problem. Well, what

544
00:45:19.519 --> 00:45:23.559
did Colorado Auto Gallery tell you they
would do for you? They wouldn't give

545
00:45:23.679 --> 00:45:29.000
us the title unless we pay them. There's a balance of one thousand and

546
00:45:29.159 --> 00:45:31.320
sixteen dollars, which way, Wait
a minute, Wait a minute, Wait

547
00:45:31.400 --> 00:45:37.199
a minute, one thousand and sixteen
dollars on the on a loan for that

548
00:45:37.480 --> 00:45:43.239
car. Well, like I told
you, it was an even trade.

549
00:45:44.079 --> 00:45:46.519
Well, wait a minute, are
they are they raising now the price of

550
00:45:46.599 --> 00:45:52.840
the Audie? That's what I'm wondering. Well when not wonder fellis? Listen,

551
00:45:53.559 --> 00:45:58.599
when you bought the car? Do
you have paperwork saying it was an

552
00:45:58.679 --> 00:46:02.400
even trade? I believe, Well, I know the bill of sale.

553
00:46:02.519 --> 00:46:07.360
It shows you what it was sold
for and what we bought it for.

554
00:46:08.079 --> 00:46:10.440
No, phyllis, what do you
mean what it was sold for and what

555
00:46:10.519 --> 00:46:13.519
you bought it for? What does
that mean? I don't even know what

556
00:46:13.639 --> 00:46:17.800
that means. What does your bill
of sale say exactly? What does it

557
00:46:17.960 --> 00:46:23.079
say? All right? Oh god, let me let me get my tho.

558
00:46:23.840 --> 00:46:27.760
I don't do you know what?
Let me ask you a very and

559
00:46:27.840 --> 00:46:30.079
I don't mean to be a pain
in the as. Do you understand how

560
00:46:30.159 --> 00:46:35.360
to buy a car. Did you
do this transaction? Phyllis, Did you

561
00:46:35.519 --> 00:46:39.360
do this transaction? No, I'm
sorry to see I didn't. My daughter

562
00:46:39.480 --> 00:46:43.840
did. If she isn't available,
so I was helping her. She's working.

563
00:46:43.960 --> 00:46:45.239
Okay, now I got it.
Okay, then I'm not going to

564
00:46:45.280 --> 00:46:49.559
give you a hard time. Your
daughter. What you do is you go

565
00:46:49.639 --> 00:46:52.920
in and buy a car. If
it's going to be an even trade,

566
00:46:52.400 --> 00:46:59.199
it would say that on the bill
of sale. It would say purchase twenty

567
00:46:59.440 --> 00:47:07.679
twelve in exchange for a twenty seventeen
super rout no balance due. It doesn't

568
00:47:07.719 --> 00:47:10.559
say that. What does it say? Read it? It just says this

569
00:47:10.719 --> 00:47:13.679
is what it was. So I
could see where it was sold for.

570
00:47:14.960 --> 00:47:17.320
What what do you mean what it
was? So tell me what does it

571
00:47:17.559 --> 00:47:25.639
say? All right, let me
get it out the audi The audio was

572
00:47:25.719 --> 00:47:30.960
sold for fourteen ninety five, and
we tried. I want you to read

573
00:47:30.159 --> 00:47:34.400
what it says. I don't want
you to fill in any words. Read

574
00:47:34.679 --> 00:47:39.000
exactly what is on the bill of
sale, from top to bottom. The

575
00:47:39.119 --> 00:47:47.079
hickl price fourteen nine ninety five,
delivery and handling three hundred. Always it's

576
00:47:47.079 --> 00:47:53.000
hard to read because it's a coffee
three hundred ninety nine dollars subtotal fifteen.

577
00:47:53.719 --> 00:48:00.480
Then you've got county text, RTD
tag and titles feet it shows here that

578
00:48:00.639 --> 00:48:07.679
got it right. So the trade
allowance fourteen thousand and four fifty. So

579
00:48:08.159 --> 00:48:12.400
okay, okay, hold on.
What I want to know is this.

580
00:48:12.960 --> 00:48:16.639
I'm going to help you. When
you add up what the car was purchased

581
00:48:16.679 --> 00:48:20.239
for, When you add up all
those little things you were doing, what

582
00:48:20.400 --> 00:48:29.760
does the total come to the grand
total? Well, well, fourteen to

583
00:48:29.880 --> 00:48:34.079
do it, fourteen nine ninety five, add them all up, add them

584
00:48:34.119 --> 00:48:39.920
all up. Fourteen plus three ninety
five is fifteen seams three ninety four.

585
00:48:39.960 --> 00:48:43.079
And then you add up twenty seven. I'm going to round it up to

586
00:48:43.239 --> 00:48:47.800
thirty. So we're looking at fifteen
six. Then you add up five thirteen

587
00:48:49.159 --> 00:48:54.760
up seven fifteen seven plus ten,
we're looking around sixteen thousand. Okay,

588
00:48:55.079 --> 00:48:58.840
you know, and what was the
okay, what was the trade in allowance?

589
00:49:00.119 --> 00:49:07.679
Fourteen four fifty? Okay? So
what does that tell you? She

590
00:49:07.920 --> 00:49:15.039
owes fifteen fifty? Is that what
they're telling you? No? Okay,

591
00:49:15.559 --> 00:49:20.440
what are they telling you? Totally? Do? I thought I edited this

592
00:49:20.559 --> 00:49:25.760
up. Totally do When you add
to craft one thy sixteen points good,

593
00:49:27.400 --> 00:49:30.679
good, and that's what you have
to pay to get a clear title.

594
00:49:30.760 --> 00:49:36.039
Is that what they're telling you?
That's what she said. That's what who

595
00:49:36.159 --> 00:49:42.679
said? Rose the apparently the Odor
of Colorado autogalln Well, it seems they

596
00:49:42.760 --> 00:49:49.519
seem to be correct. But here's
also what was going on. Why there's

597
00:49:49.639 --> 00:49:52.199
nothing on that bill of sale that
says it was an even trade. Not

598
00:49:52.519 --> 00:49:58.320
one thing on that bill of sale
says it was an even trade. No,

599
00:49:59.119 --> 00:50:04.800
did your daughter pay any cash in
addition to that, not that I'm

600
00:50:04.840 --> 00:50:07.920
aware of. Well, that's what
she owes that there's the answer to why

601
00:50:08.000 --> 00:50:15.920
you can't get a title even though
the issue she ran into after two days?

602
00:50:17.840 --> 00:50:23.400
What issue the auto gallery gave her
car fact that says this car is

603
00:50:23.440 --> 00:50:29.639
in good working order. She took
it home. No no, no,

604
00:50:29.760 --> 00:50:31.400
no, no, no, no
no either you're going to complain about the

605
00:50:31.480 --> 00:50:36.880
price she bought that car as is? Did she get it checked out?

606
00:50:37.960 --> 00:50:42.400
Well? According to the car fact. Are you calling about the title or

607
00:50:42.440 --> 00:50:45.119
are you calling because she doesn't want
the car? Just be straight with me.

608
00:50:46.639 --> 00:50:51.320
He wants the car, But she
ran into issues and said you need

609
00:50:51.400 --> 00:50:53.280
to fix this because you're car.
No, they don't need to fix it.

610
00:50:53.639 --> 00:50:57.840
The time to fix it is before
she bought it, unless she had

611
00:50:57.880 --> 00:51:02.559
a guarantee. Did she have a
guarantee? The only guarantee that I'm aware

612
00:51:02.599 --> 00:51:07.559
of is this car fax, And
he says no, the carfax is not

613
00:51:07.679 --> 00:51:12.079
a guarantee. I don't know what
you're talking about. There is no such

614
00:51:12.159 --> 00:51:15.239
thing as a car fax that says
this car is in good working order.

615
00:51:15.519 --> 00:51:20.239
So send me whatever you have Otherwise
I can't help you. You bought the

616
00:51:20.360 --> 00:51:23.360
car as is, you didn't pay
for it, and now you're wondering why

617
00:51:23.440 --> 00:51:28.559
you can't get title, and if
it has problems, it's your problem now,

618
00:51:28.639 --> 00:51:31.280
Phyllis. That's the God's honest truth. Unless you can show me something

619
00:51:31.400 --> 00:51:39.960
that resembles a guarantee. We have
more coming up. Go with a sure

620
00:51:40.079 --> 00:51:45.599
thing Denver's Best Roofer Excel roofing dot
com. You don't pay a cent until

621
00:51:45.639 --> 00:51:52.159
you're content. Time for an insurance
check up free, no obligation. In

622
00:51:52.239 --> 00:51:57.480
comparison, call Compass insurance paying too
much your coverage at dozens of insurance companies

623
00:51:57.599 --> 00:52:00.119
find out now three O three seven
seven one help. You'll think you're his

624
00:52:00.320 --> 00:52:05.239
only customer when you choose Frank durand
the real estate man dot com to list

625
00:52:05.320 --> 00:52:08.760
your home with Remax Alliance three oh
three nine two zero sixteen twenty two.

626
00:52:13.199 --> 00:52:15.639
Hi Tom Arsino, So Phyllis hung
up, She's upset. Now listen.

627
00:52:16.719 --> 00:52:21.599
There's no such thing as a car
fax. No such thing as a car

628
00:52:21.719 --> 00:52:25.280
fax that says this car is in
good working order, no such thing.

629
00:52:27.239 --> 00:52:31.440
All a carfax does is show the
lineage of a vehicle. It shows sometimes

630
00:52:31.760 --> 00:52:37.159
sometimes if it's been in an accident
and how much repair was done. It

631
00:52:37.480 --> 00:52:43.519
does nothing or says nothing about the
condition of a car. So when Phyllis's

632
00:52:43.679 --> 00:52:47.000
daughter bought that car, she here's
what she did. She want. She's

633
00:52:47.079 --> 00:52:51.679
a poser. She wanted to get
rid of the twenty seventy Subaru, and

634
00:52:51.760 --> 00:52:54.519
she wanted to buy an Audi because
an Audi's a looker. That's what's happening

635
00:52:54.599 --> 00:53:00.360
with young people. They're buying.
They're buying Audies because Audis are so supposed

636
00:53:00.360 --> 00:53:02.360
to be the Shiznitz, when really
they're just the sh you know what,

637
00:53:02.559 --> 00:53:09.519
they're not the Shiznitz. Audi suck. They're all looks Now, they're not

638
00:53:09.679 --> 00:53:15.119
quite as bad as range Rover,
but they pretty much suck. But then

639
00:53:15.199 --> 00:53:20.000
again, all of the new luxury
cars aren't that great anyway, but Audi

640
00:53:20.159 --> 00:53:23.400
is probably at the lower one end. But they're posers. People pose,

641
00:53:23.480 --> 00:53:29.000
they love them. Okay, now
here's the deal. She said it was

642
00:53:29.039 --> 00:53:35.719
an even trade. The numbers clearly
show it's not an even trade. The

643
00:53:35.840 --> 00:53:40.199
numbers clearly show that there's a balance
due. She wants to know why she

644
00:53:40.280 --> 00:53:45.320
has to pay that balance to get
the title. I don't know what to

645
00:53:45.400 --> 00:53:47.639
do. Honest to god, I
don't know what to do because people call

646
00:53:47.760 --> 00:53:52.159
me and I point this stuff out
and they hate me. They hang up,

647
00:53:52.320 --> 00:53:57.519
so I can't help it. Look, I love people, I really

648
00:53:57.599 --> 00:54:00.679
do. But I'm never gonna lie
to you, never going to make you

649
00:54:00.679 --> 00:54:06.840
feel good about mistakes, but you
will be smarter for it. Samantha,

650
00:54:06.920 --> 00:54:13.000
what's going on? Hi? Samantha, what's happening? Hi? What's going

651
00:54:13.039 --> 00:54:20.559
on? So? My mom bought
a vehicle? She was it new or

652
00:54:20.679 --> 00:54:25.760
used? He used twenty fourteen Jeep
Wrangeler Wrangler. Okay, they're nice car,

653
00:54:25.960 --> 00:54:32.639
I mean they're very popular. What's
going on? So warranty is thirty

654
00:54:32.719 --> 00:54:37.280
days? You know, something happens
to take it back forty days later?

655
00:54:37.559 --> 00:54:40.360
It broke down it's the transmission.
She did get warried. How many miles

656
00:54:40.400 --> 00:54:45.559
are on this How many miles are
on this nine year old vehicle? One

657
00:54:46.039 --> 00:54:52.559
nine, one hundred and twenty nine
thousand. Okay, So what went wrong

658
00:54:52.639 --> 00:54:58.480
with the transmission? It's just out
it doesn't run forward or backwards? Did

659
00:54:58.519 --> 00:55:04.360
she haven't analyzed yet by anyone?
Yes, they just analyzed it and it

660
00:55:04.519 --> 00:55:08.599
came out for thirteen thousand of things. It was the transmission, how much

661
00:55:08.960 --> 00:55:15.719
seven other things? Wait a minute, it was about go ahead. Oh,

662
00:55:16.239 --> 00:55:23.199
the total was about thirteen thousand transmission
plus seven other diagnosis that came out

663
00:55:23.880 --> 00:55:28.639
like okay, Now, Samantha,
here's what I want to ask you.

664
00:55:29.639 --> 00:55:34.480
Had she had the car checked before
she bought it, would they have found

665
00:55:34.519 --> 00:55:37.320
these problems? No, that's the
thing. When she got it out from

666
00:55:37.360 --> 00:55:43.320
the dealership, everything seemed fine.
Wait a minute, No, I didn't

667
00:55:43.320 --> 00:55:46.719
ask that, Samantha. Did she
have it checked out? No? No,

668
00:55:47.719 --> 00:55:53.599
So they could have found the problems
maybe yes, maybe taking it somewhere.

669
00:55:53.679 --> 00:56:00.400
But what's the name of the dealer. She bought it from? Good

670
00:56:00.440 --> 00:56:06.559
car Buyers in castro Rock, in
Castle Rock. Yeah, okay, now

671
00:56:06.639 --> 00:56:15.519
listen here, I have to be
truthful with you unless you got you had

672
00:56:15.559 --> 00:56:19.199
a thirty day warranty. She could
have taken it somewhere even during that thirty

673
00:56:19.280 --> 00:56:22.719
days, but they don't have to. Now, I'm not saying what they

674
00:56:22.800 --> 00:56:28.519
did is right. If they covered
something up or tried to lie to your

675
00:56:28.559 --> 00:56:32.199
mother, did they lie to your
mother? Well, they didn't tell her

676
00:56:32.400 --> 00:56:37.360
that the transmission or a mod No, I know. Yeah, Samantha,

677
00:56:38.039 --> 00:56:43.800
here's the problem. Here's the problem. They don't have to tell her anything

678
00:56:43.880 --> 00:56:47.360
about that car, did they?
But they sold it with a thirty day

679
00:56:47.440 --> 00:56:52.840
warranty. That's what surprises me.
During that thirty days, why didn't she

680
00:56:53.079 --> 00:57:01.360
take it to a mechanic. I
well, they let's call them and see

681
00:57:01.360 --> 00:57:05.039
if they'll do anything. Well,
when you called them, did they say

682
00:57:05.079 --> 00:57:09.679
they would do anything at all?
No, she called and they said that

683
00:57:09.840 --> 00:57:15.320
she couldn't. They couldn't take the
car back to them. Oh, I'm

684
00:57:15.360 --> 00:57:22.719
sorry, No, you gonna know? No, no, nothing, okay,

685
00:57:22.800 --> 00:57:30.360
okay, So then okay, so
no, okay, I'm sorry.

686
00:57:30.400 --> 00:57:35.800
I misunderstood. She has warranty.
She bought the warranty. Oh she did.

687
00:57:37.039 --> 00:57:38.920
Yeah, she has warranty, but
they she couldn't take it back to

688
00:57:39.039 --> 00:57:43.159
them. When she did forty days
later and said, hey, the car

689
00:57:43.280 --> 00:57:45.440
doesn't run. It broke down.
It's been only forty days. They said,

690
00:57:45.519 --> 00:57:49.960
sorry, we can't do nothing about
it. But wait, wait,

691
00:57:50.000 --> 00:57:54.159
wait, wait, does she have
she bought a warranty? Yes? Yes?

692
00:57:54.360 --> 00:57:59.400
Is that? What's the Is that
warranty still in effect? Yes?

693
00:58:00.639 --> 00:58:07.599
Okay, Samantha. Did you see
the warranty yet? Yes? Will that

694
00:58:07.800 --> 00:58:13.039
warranty help her make some of these
repairs? Yes, that's the thing.

695
00:58:13.239 --> 00:58:17.480
She only has to pay I think
about two seventy. But see, this

696
00:58:17.719 --> 00:58:22.559
is not the thing. Is more
that she's upset that they sold her a

697
00:58:22.639 --> 00:58:27.320
limus. Okay, Samantha, I'm
going to tell you something. Okay,

698
00:58:28.840 --> 00:58:31.599
yes, she better. Here's what
she should do. She should get it

699
00:58:31.719 --> 00:58:36.920
fixed under warranty if they will fix
it, and she should pay the deductible.

700
00:58:37.320 --> 00:58:40.639
I understand what you're saying. She
is upset that this happened, but

701
00:58:42.239 --> 00:58:45.679
she's lucky she has that warranty if
they truly will pay it. If you

702
00:58:45.800 --> 00:58:50.760
have any problems getting it paid for, let me know. Make sure though

703
00:58:51.280 --> 00:58:53.880
that where do you in order to
get it fixed under warranty? Where do

704
00:58:53.960 --> 00:58:59.119
you have to take it? Can
you take it to any mechanic. Yes,

705
00:59:00.320 --> 00:59:10.760
what's the name of the warranty?
Come a warranty she's looking at up?

706
00:59:10.800 --> 00:59:15.800
Britain? Okay, Samantha, I
don't think she's gonna have She doesn't

707
00:59:15.840 --> 00:59:21.199
have any right to take this car
back. Okay, I think that's the

708
00:59:21.280 --> 00:59:23.559
wrong way to go. I mean, I'm not saying. I mean it

709
00:59:23.599 --> 00:59:27.320
would be nice if they would give
her them her money back, but they

710
00:59:27.400 --> 00:59:31.320
won't. They won't do that.
Did she have a thirty day money back

711
00:59:31.400 --> 00:59:45.840
guarantee? No? No, okay, don't. So what is she saying?

712
00:59:45.880 --> 00:59:49.639
What's the name of that warranty?
She's looking it up? Britain?

713
00:59:49.719 --> 00:59:54.079
Okay, Care United Car Care.
Okay, it's okay. That's one of

714
00:59:54.119 --> 00:59:59.239
the big ones. I'm not saying
they're great, but she should put a

715
00:59:59.320 --> 01:00:02.519
claim in with the Did they already
tell her they would fix it under warranty?

716
01:00:05.960 --> 01:00:08.920
Yeah? I'm sorry, what was
that? Did they already tell her

717
01:00:09.000 --> 01:00:15.599
they would fix it under warranty?
And then right now, we just got

718
01:00:15.639 --> 01:00:20.199
a text message this morning. We
were waiting since last week. The guy

719
01:00:20.519 --> 01:00:25.039
said that the warranty people, the
company they had just they have to go

720
01:00:25.119 --> 01:00:30.360
out and inspect the vehicle. So
they haven't done that yet. No,

721
01:00:30.599 --> 01:00:36.400
but he just texted that this morning
that they're gonna they're waiting for the inspection

722
01:00:36.679 --> 01:00:39.960
of the car. Okay from the
warranty people. Then when you told me

723
01:00:40.079 --> 01:00:45.239
she only had to pay two hundred
and seventy what was that about? Is

724
01:00:45.320 --> 01:00:51.719
it the deductible? Okay? Listen, call us back, Samantha. I'm

725
01:00:51.760 --> 01:00:54.760
gonna mark this down. I want
you to call us back and let us

726
01:00:54.920 --> 01:01:02.199
know what they say about the warranty
I have. I have a terrible feeling

727
01:01:02.280 --> 01:01:05.599
that warranty is going to try to
get out of it. Let me know

728
01:01:05.760 --> 01:01:08.119
though, Uh, Kashina, make
sure we have her. I have her

729
01:01:08.119 --> 01:01:14.079
written down to call us back after
they inspect the vehicle. But the answer,

730
01:01:14.159 --> 01:01:16.400
the quick answer is you can't make
that dealer take it back. That's

731
01:01:16.519 --> 01:01:22.480
the problem. What about a cat
being poisoned? Uh? Oh, that

732
01:01:22.639 --> 01:01:25.119
coming up? I'm Tom Martino three
oh three seven one three Talks seven one

733
01:01:25.159 --> 01:01:30.239
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mackenzie is an estate planning attorney and he

734
01:01:30.400 --> 01:01:36.079
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735
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736
01:01:39.679 --> 01:01:52.039
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You don't pay a cent until you're content.

738
01:02:00.119 --> 01:02:02.880
For an insurance check up free no
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739
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insurance paying too much your coverage at
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740
01:02:07.719 --> 01:02:10.760
all three seven to seven to one. Help. You'll think you're his only

741
01:02:10.880 --> 01:02:15.679
customer when you choose Frank durand the
real estate Man dot com to list your

742
01:02:15.719 --> 01:02:22.360
home with Remax Alliance three all three
nine two zero sixteen twenty two. Hi,

743
01:02:22.599 --> 01:02:27.719
Tom Martino, your troubleshooter. Renew
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744
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748
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749
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750
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751
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three h three nine zero four two
thousand. Okay, John, this is

752
01:03:07.360 --> 01:03:12.920
a terrible situation I'm hearing about here. What is going on with cat poisoning?

753
01:03:13.079 --> 01:03:17.840
John? I live in rocky Ford. There's a town a few miles

754
01:03:17.880 --> 01:03:25.840
to the east named La Hunt.
For years, over ten years, they've

755
01:03:25.840 --> 01:03:34.480
been the city has been poisoning,
sanctioning, the poisoning and pellet gun shooting

756
01:03:34.519 --> 01:03:39.079
of cats. In two weeks they
destroyed almost ninety cats in three colonies.

757
01:03:39.119 --> 01:03:43.320
That people, What do you mean
that they have sanctioned it? What does

758
01:03:43.400 --> 01:03:46.000
that mean? And John, have
you recently picked up the name John?

759
01:03:49.599 --> 01:03:53.519
What has John been your name all
along? Because you used to call it

760
01:03:53.639 --> 01:04:01.880
under another name? So I'm just
curious anyway, sanctioning meaning they allow it

761
01:04:02.280 --> 01:04:06.760
and they participate. We have witnesses, we have witness statements, we have

762
01:04:08.360 --> 01:04:19.239
hipate what how did they participate?
They poison the cats? They admit who

763
01:04:19.360 --> 01:04:21.840
is they though that? I'm trying
to get a handle like the employee,

764
01:04:23.119 --> 01:04:28.199
city employee, rocky Ford City employees, No Hunt, Oh Lahunta, I'm

765
01:04:28.199 --> 01:04:33.440
sorry, I'm sorry. Including police, we have paper trails, we have

766
01:04:33.679 --> 01:04:39.800
witnesses, we have statements from participants
and statements from witnesses, we have videos,

767
01:04:40.960 --> 01:04:46.360
and we can't find in a state
agency or a state group that will

768
01:04:46.880 --> 01:04:54.039
or can invest do a official investigation. Have you called God say? Have

769
01:04:54.199 --> 01:05:00.400
you called Peta? We had all
cat allies and I think into sense of

770
01:05:00.599 --> 01:05:04.960
animals say that they were beginning investigations
two years ago, but they didn't follow

771
01:05:05.039 --> 01:05:11.599
through. We have even more evidence
and proof now and we called KATSA or

772
01:05:12.440 --> 01:05:17.800
KAFPA up in the city at Denver, a state agency PAKFA having to do

773
01:05:18.000 --> 01:05:24.079
with animals in the state, but
they don't only deal with ranch animals.

774
01:05:24.920 --> 01:05:30.880
We need a lawyer, an animal
rights lawyer, or a group private or

775
01:05:30.000 --> 01:05:36.760
government that will investigate thoroughly and prosecute
hopefully these people that are in the city

776
01:05:36.840 --> 01:05:42.280
government that have been poisoning these cats
and even some dogs for years now.

777
01:05:42.920 --> 01:05:46.239
Now wait a minute, they've been
doing dogs too, apparently from what I've

778
01:05:46.280 --> 01:05:51.559
heard, but mainly cats. Now, how did they throw I and why

779
01:05:51.639 --> 01:05:56.159
do they poison? Are they poisoning
feral cats? I mean, what are

780
01:05:56.199 --> 01:05:59.599
they saying that they have the cat
problem? Why are they doing this?

781
01:06:00.639 --> 01:06:03.880
Because they don't want cats. They're
poisoning stray cats, and they're poisoning pets

782
01:06:04.519 --> 01:06:09.880
that have homes. And just last
week I talked to a lady cat rescuer

783
01:06:09.960 --> 01:06:17.480
here in town. She witnessed city
trash pickup workers or worker throwing poisoned meat

784
01:06:18.119 --> 01:06:26.960
over the at least one fence because
a dog that lived there was occasionally harassing

785
01:06:27.039 --> 01:06:30.199
them when they picked up the garbage. This is rife. The city is

786
01:06:30.440 --> 01:06:33.639
rife. Okay, hold on this. So if we call the Haunta,

787
01:06:33.760 --> 01:06:38.960
will they admit they're poisoning cats?
Of course not. But we have city

788
01:06:39.039 --> 01:06:42.840
council testimony, we have videos.
Okay, how do I get a hold

789
01:06:42.880 --> 01:06:45.400
of the new mayor publicly said he
wants to get rid of all the cats.

790
01:06:45.960 --> 01:06:50.119
Okay, I need to know.
You said you have testimony where they

791
01:06:50.199 --> 01:06:58.559
admit poisoning cats. Well, I
talked to three cops on three separate occasions

792
01:06:58.920 --> 01:07:02.000
a few years ago, and they
each told me the chief of police sent

793
01:07:02.079 --> 01:07:10.159
out a memo saying, do not
do this anymore, referring to cat poisonings

794
01:07:10.199 --> 01:07:13.639
and pelt gun shootings. And it
stopped for a while apparently, but then

795
01:07:13.679 --> 01:07:18.719
it picked up again. And it's
just ongoing. And are there any local

796
01:07:18.800 --> 01:07:24.760
newspaper articles about it or anyone on
this or no, one don't. We

797
01:07:24.840 --> 01:07:28.119
don't even have a newspaper anymore.
But when we did have a newspaper,

798
01:07:29.119 --> 01:07:34.320
the one reporter told us that he
was going to write two stories over a

799
01:07:34.360 --> 01:07:38.760
period of three years. All right, hold on that, hey, put

800
01:07:38.800 --> 01:07:44.039
them on hold for a second.
Deputy Dollar, I know you weren't planning

801
01:07:44.119 --> 01:07:49.559
on this one, but I want
you to truly call the junta and start

802
01:07:49.599 --> 01:07:55.079
asking questions, call the police,
call around. That's all we can do.

803
01:07:55.960 --> 01:08:02.000
Meanwhile, Kachina, could you tell
John to give us any anything at

804
01:08:02.000 --> 01:08:09.400
all he can find anything at all
by way of proof or other people or

805
01:08:09.519 --> 01:08:13.519
other people that will collaborate the story. If truly they are doing this,

806
01:08:13.719 --> 01:08:17.520
that's ridiculous. I'm Tom Martine.
Three oh three seven to one three talk

807
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thing Denver's best roofer Excel Roofing dot com.

812
01:08:45.840 --> 01:08:51.439
You don't pay a cent until you're
content. Time for an insurance check

813
01:08:51.520 --> 01:08:57.680
up free no obligation. Comparison call
Compass Insurance paying too much your coverage at

814
01:08:57.760 --> 01:09:00.399
dozens of insurance companies find out Now
three O three seven to seven to one

815
01:09:00.560 --> 01:09:04.199
help. You'll think you're his only
customer when you choose Frank durand the real

816
01:09:04.319 --> 01:09:09.840
estate Man dot com to list your
home with Remax Alliance three oh three nine

817
01:09:09.880 --> 01:09:18.399
two zero sixteen twenty two. Hi
Tom Martino here three O three seven one

818
01:09:18.479 --> 01:09:23.159
three talks seven one three eight two
five. Five people have been asked about

819
01:09:23.199 --> 01:09:27.640
that follow up about the guy that
had his car purchase for a tenth of

820
01:09:27.720 --> 01:09:30.560
the price of when he was asking
an elderly man who said he was taking

821
01:09:30.560 --> 01:09:32.840
advantage of. I'm going to give
an update in the next hour. Paul,

822
01:09:33.880 --> 01:09:39.800
what's going on with you? Paul? Good afternoon, sir, hey

823
01:09:39.880 --> 01:09:45.119
man, what's happening. I believe
that I'm being taken advantage of at an

824
01:09:45.359 --> 01:09:51.199
UH Auto part store. I have
I own a twenty eleven out E eight

825
01:09:51.319 --> 01:09:57.920
five two point zero turbo Quattro,
and when I put it in the shop

826
01:09:59.439 --> 01:10:02.720
five weeks ago. I was told
it would take approximately a week to get

827
01:10:02.760 --> 01:10:06.720
done. Here we are five weeks
later, the car's not done, and

828
01:10:06.800 --> 01:10:11.319
they keep charging me more and more
and more. Hold on, Hold on,

829
01:10:11.479 --> 01:10:15.800
hold on. So what shop is
it in? It's in Pueblo Imports

830
01:10:16.279 --> 01:10:21.279
in Pueblo, Colorado. Okay,
And it's and and why did you take

831
01:10:21.359 --> 01:10:27.600
it in? Well? It was
running, it was starting to run rough,

832
01:10:27.640 --> 01:10:30.600
and the lights were coming on and
those cars are very sensitive that way.

833
01:10:30.640 --> 01:10:32.880
Now. And what's the name again? What's the name did you say

834
01:10:32.920 --> 01:10:38.560
of that company? We're looking it
up pure Blow Imports. It's a Blow

835
01:10:38.640 --> 01:10:41.920
import, got it? Okay?
So you took it there for what reason?

836
01:10:43.840 --> 01:10:48.800
Well, here's a list of items. It needed a direct ignition,

837
01:10:49.359 --> 01:10:56.479
coil, spark, plugs, oil
change, oil filter, water pump,

838
01:10:56.640 --> 01:11:01.680
coupling, water pump, and thermostat. Something to do with the coolant when

839
01:11:01.680 --> 01:11:04.640
you took it in. Here's what
I needs, a O paull. When

840
01:11:04.720 --> 01:11:09.079
you took it in? Why did
you take it in? Not what they

841
01:11:09.239 --> 01:11:14.760
say, but why did you take
it in? Because it needed a tune

842
01:11:14.840 --> 01:11:16.560
up in an oil chain? Okay, got it? Go with a sure

843
01:11:16.680 --> 01:11:20.640
thing. Denver's Best roofer Excel Roofing
dot com. You don't pay a cent

844
01:11:20.880 --> 01:11:28.640
until you're content. Time for an
insurance check up free, no obligation.

845
01:11:28.720 --> 01:11:32.640
In comparison, call Compass Insurance paying
too much your coverage at dozens of insurance

846
01:11:32.680 --> 01:11:36.159
companies find out now three oh three
seven to seven to one help. You'll

847
01:11:36.199 --> 01:11:40.960
think you're his only customer when you
choose Frank durand the real estate Man dot

848
01:11:41.079 --> 01:11:45.800
com to list your home with Remax
Alliance three oh three nine two zero sixteen

849
01:11:45.840 --> 01:12:02.640
twenty two. You need so you
don't have as became. Shoot, that's

850
01:12:02.760 --> 01:12:10.800
gonna help, coming man. This
is the Troubleshooter Show Now, Tom Martine,

851
01:12:12.079 --> 01:12:15.239
Tom Martino, Welcome to the show
where we help people media with a

852
01:12:15.319 --> 01:12:20.119
purpose. And I've been doing it
in Denver for forty five years, nearly

853
01:12:23.760 --> 01:12:28.520
fifty years elsewhere. I mean,
I've been doing this for years, so

854
01:12:28.680 --> 01:12:33.000
you do the math. Started when
I was around twenty and now, actually

855
01:12:33.760 --> 01:12:36.640
you want to know the truth,
I was working for newspaper writing articles at

856
01:12:36.680 --> 01:12:43.239
eighteen. But anyway, and I'm
now seventy, so I'm coming on fifty

857
01:12:43.359 --> 01:12:48.760
years of official employment as a reporter
in the media. But the real thing

858
01:12:49.000 --> 01:12:53.640
is what do we get accomplished.
Well, we help people, but the

859
01:12:53.760 --> 01:13:00.279
truth sometimes hurts. Yeah, sometimes
it hurts. Sometimes it help helps,

860
01:13:00.439 --> 01:13:04.520
but it hurts sometimes when people are
told what they did wrong and we can't

861
01:13:04.600 --> 01:13:10.239
help them. Sometimes we can't help
them. Right now, we're working on

862
01:13:10.319 --> 01:13:15.359
a number of cases. This thing
in Lahunta. Guy says the city is

863
01:13:15.439 --> 01:13:23.479
sanctioning the poisoning and killing of cats. Then we have people who just make

864
01:13:23.560 --> 01:13:31.079
stupid mistakes. And when you have
a water heater replaced and you overpay,

865
01:13:31.239 --> 01:13:35.159
what is overpayment? There is no
overpayment. If you don't ask for the

866
01:13:35.239 --> 01:13:41.800
price and compare it with others,
you can't complain about it. It's really

867
01:13:41.880 --> 01:13:46.239
amazing how many people approve work and
then complain about it. Demand the price

868
01:13:46.319 --> 01:13:50.720
up front in writing, and then
compare it. Shop around. If you

869
01:13:50.880 --> 01:13:55.039
like the price, do it.
If you don't, don't. There are

870
01:13:55.039 --> 01:13:58.760
summers. There are some plumbers who
believe this is the price, no matter

871
01:13:58.840 --> 01:14:01.439
what, because we do quality work
and we do it the right way and

872
01:14:01.520 --> 01:14:04.720
we do it honestly. Well,
that's fine. But if you find other

873
01:14:04.760 --> 01:14:09.479
people that do it honestly the right
way for less money, you can go

874
01:14:09.560 --> 01:14:13.079
with them too. It's all about
shopping around, nothing wrong with it.

875
01:14:13.560 --> 01:14:17.079
Now Paul says he thinks he's being
scammed by mechanics. He said he took

876
01:14:17.119 --> 01:14:21.640
his Audi in for oil change and
tune up. I want to bring up

877
01:14:21.680 --> 01:14:25.600
Paul, and I want to bring
up Kevin Culkin from Sheridan Auto Tech.

878
01:14:26.720 --> 01:14:33.479
But Paul's story is he has an
Audi Turbo Quatro with one hundred seventy six

879
01:14:34.479 --> 01:14:40.600
thousand miles on it. It's that
Pueblo Imports. He's only owned it for

880
01:14:40.640 --> 01:14:45.159
a little while. He wanted to
tune up and an oil change, but

881
01:14:45.239 --> 01:14:50.239
they're telling him he needs a whole
bunch of other things. And I want

882
01:14:50.560 --> 01:14:56.560
Kevin to hear those things to see
if it's logical, because it might be

883
01:14:56.720 --> 01:15:02.000
at one hundred and seventy six thousand
miles. Paul, why do you suspect

884
01:15:02.920 --> 01:15:08.000
they might be scamming you? What
is your first clue? A red flag?

885
01:15:13.239 --> 01:15:15.640
When they had it for three weeks, When they had it for three

886
01:15:15.720 --> 01:15:19.840
weeks, and they did the job
entirely the first time, and they didn't

887
01:15:19.880 --> 01:15:23.800
get it right, and they wanted
to take it back to do it all

888
01:15:23.880 --> 01:15:27.640
over again a second time, but
not charge you a second time. Right,

889
01:15:29.000 --> 01:15:31.399
that is correct? And now what
now, hold on, hold on,

890
01:15:31.760 --> 01:15:36.359
did you let him take it back
a second time? Yes, sir,

891
01:15:36.640 --> 01:15:42.640
I did? And did they get
it right the second time? They're

892
01:15:42.680 --> 01:15:45.720
not finished. It's still sitting in
the shop. But are they telling you

893
01:15:46.079 --> 01:15:48.600
now? They had it two weeks
the first time. How long have they

894
01:15:48.640 --> 01:15:54.119
had it the second time? If
a little clarification, I did take it

895
01:15:54.199 --> 01:15:57.960
in there for a coolant issue.
I was leaking coolant all over the place,

896
01:15:59.239 --> 01:16:04.960
and I had omitted that earlier because
I forgot about it. But where

897
01:16:05.000 --> 01:16:11.000
were you leaking cool Where was the
coolant coming from? I was putting it

898
01:16:11.119 --> 01:16:14.600
in the container and it would just
leak right out, as if there was

899
01:16:14.640 --> 01:16:18.920
a hose broken or something. Okay, but they replaced so anyway, how

900
01:16:19.039 --> 01:16:23.800
much let me ask you to me, how much repair did they do?

901
01:16:24.239 --> 01:16:30.079
Give me the items real quick,
Just go down the list. Direct ignition,

902
01:16:30.239 --> 01:16:34.880
coil, spark plug, the oil, the oil filter, water pump,

903
01:16:34.960 --> 01:16:40.720
coupling, water pump, thermostat,
coolant timing cover, brake rotor,

904
01:16:41.279 --> 01:16:45.560
brake pads, brake pad set.
I did do some brakework on it later

905
01:16:45.439 --> 01:16:50.920
when they noticed that it needed some
rear calipers, two rear calipers. But

906
01:16:51.039 --> 01:16:54.800
this is all the stuff they did. How much are you being charged?

907
01:16:57.439 --> 01:17:03.119
The whole thing amounted to seven thousand
with taxes seven thousand, three hundred and

908
01:17:03.239 --> 01:17:10.520
four and twenty seven cents. My
done the additional costs for the calipers,

909
01:17:11.159 --> 01:17:13.239
you know. And I told them
to go ahead and do it, of

910
01:17:13.279 --> 01:17:18.680
course, and I didn't shop them, that was my mistake, two hundred

911
01:17:18.680 --> 01:17:25.800
and eighty eight dollars each. So
that was a total of seventy five hundred

912
01:17:28.119 --> 01:17:32.960
oh eight eight thousand dollars. Okay, And now they want to charge me.

913
01:17:33.119 --> 01:17:36.039
They just told me today I need
another part that's going to cost me

914
01:17:36.159 --> 01:17:41.119
one thousand and fifty and they won't
charge me any labor on it. And

915
01:17:41.720 --> 01:17:47.840
that's the cost of the part.
And what's that? Nothing to do with

916
01:17:48.000 --> 01:17:57.720
the cam head feel or something?
Okay, I don't I don't know exactly.

917
01:17:57.960 --> 01:18:02.159
I have a list of everything else
because they were already paid received.

918
01:18:02.159 --> 01:18:09.319
Okay, here's what I want to
know, Kevin. It's possible, unfortunately,

919
01:18:09.479 --> 01:18:13.560
on an Audi with one hundred and
seventy six thousand miles that he needed

920
01:18:13.600 --> 01:18:16.560
those things, isn't it? Oh? Very easily? Yes? Yeah?

921
01:18:16.680 --> 01:18:20.560
And does that price sound outrageous or
not? I don't know. Well,

922
01:18:20.760 --> 01:18:24.560
without knowing exactly what they did.
I mean, it's hard to tell.

923
01:18:24.640 --> 01:18:27.399
Parts on that Audi are very expensive, and that's why, you know,

924
01:18:27.439 --> 01:18:30.560
we always talk about not buying you
Europeans because it's just the repair CONTs are

925
01:18:30.560 --> 01:18:35.319
astronomical after the fact. So they
could be a little on the high side.

926
01:18:35.359 --> 01:18:39.000
But if it's an AUDI specialist and
that's what they do, they're going

927
01:18:39.039 --> 01:18:43.479
to charge a little more. Yeah, I mean, it's it's not that

928
01:18:43.680 --> 01:18:45.520
far out, so how on the
part they need. You know, they

929
01:18:45.560 --> 01:18:49.039
may have overlooked something the first time
and they're going to do it now.

930
01:18:49.159 --> 01:18:51.560
I mean, we do that.
If we miss something, we'll put it

931
01:18:51.640 --> 01:18:57.560
back. Yet all apart, just
I just want you to know something that

932
01:18:57.800 --> 01:19:01.239
Baudi would have a lot, a
lot of even more things wrong. Get

933
01:19:01.279 --> 01:19:08.960
ready for a transmission. Has the
transmission been done? Yeah, it's running

934
01:19:09.000 --> 01:19:13.600
perfectly time, Well, it could
be running perfectly fine, but get ready

935
01:19:13.640 --> 01:19:16.159
for it. It's not going to
last much longer. That's just life.

936
01:19:16.560 --> 01:19:20.399
That you bought a car. How
many miles were on it when you bought

937
01:19:20.439 --> 01:19:28.560
it? One hundred and sixty two
thousand. Yeah, So, Kevin,

938
01:19:29.399 --> 01:19:36.680
Seriously, while Pueblo Imports doesn't have
the greatest ratings. They if you have

939
01:19:36.800 --> 01:19:42.479
a car you buy with that many
miles on it, an Audi, wouldn't

940
01:19:42.479 --> 01:19:45.760
you expect major And I'm serious now, I don't want to just give this

941
01:19:45.840 --> 01:19:48.319
guy bad news, but I'm giving
him the truth. You're in for major

942
01:19:48.399 --> 01:19:53.720
repairs, aren't you, Kevin.
Typically because people that trade their men are

943
01:19:53.760 --> 01:19:56.960
running up against the repairs and that's
why they typically get rid of them.

944
01:19:57.720 --> 01:20:00.560
So you're buying it and the other
people who got rid it dodds that repair.

945
01:20:01.279 --> 01:20:03.960
So that's what you're getting, you
know, is the stuff they didn't

946
01:20:03.960 --> 01:20:09.600
want. Effect And again I didn't
get the year. What year was that?

947
01:20:11.359 --> 01:20:16.520
Twenty eleven eleven, so we're talking
about okay, so we're talking about

948
01:20:16.680 --> 01:20:21.720
ten eleven, twelve, thirteen,
fourteen, almost fifteen years old, with

949
01:20:21.800 --> 01:20:27.399
one hundred and seventy six thousand miles. If we had so purpose not to

950
01:20:27.479 --> 01:20:30.520
beat them up, we would have
recommended not buying that car, no matter

951
01:20:30.600 --> 01:20:35.239
what, no matter what. Yeah, just too many times, I know

952
01:20:35.399 --> 01:20:38.479
I not can't, Paul, I
know you didn't call to hear this.

953
01:20:38.680 --> 01:20:44.119
But what you can do is have
this compared. We have someone in Colorado

954
01:20:44.159 --> 01:20:46.600
Springs that you can take it to
and he'll he'll give you the God's honest

955
01:20:46.640 --> 01:20:50.960
truth on everything that you had done
or should have done. You can take

956
01:20:51.000 --> 01:20:58.600
it out of there. It's honest, accurate auto and see what they say

957
01:20:58.640 --> 01:21:02.640
about it. But man, they
are a bear. And and here's the

958
01:21:02.800 --> 01:21:09.600
unfortunate thing. When you spend that, you're going to have a really Kevin,

959
01:21:09.760 --> 01:21:12.560
what would you say? The transmission? How long is it gonna last?

960
01:21:12.760 --> 01:21:16.399
Just really, well, he's part
of time now. Yeah, yeah,

961
01:21:16.439 --> 01:21:21.920
it's overdue. Yes, And and
I just didn't want him thinking someone's

962
01:21:23.000 --> 01:21:27.399
ripping him off if they tell him
he needs a transmission. No, Unfortunately,

963
01:21:27.439 --> 01:21:29.640
this car is going to bleed him
to you know, every time it

964
01:21:29.680 --> 01:21:38.720
goes in, it's going to need
something. Okay, So let me ask

965
01:21:38.760 --> 01:21:45.079
you something, sir. Do you
do you do you understand what I mean?

966
01:21:45.319 --> 01:21:47.079
You know, I know you understand
what we're saying. But do you

967
01:21:47.159 --> 01:21:51.319
see why that's a problem to think
you're being taken advantage of? How much

968
01:21:51.359 --> 01:22:00.720
did you pay for this car?
Nine thousands? Okay, there's stuff.

969
01:22:00.720 --> 01:22:04.199
And they're beautiful cars. You know
when they've run right, they run great.

970
01:22:04.319 --> 01:22:12.880
I mean it's it's a hard pass. It is, yes, it

971
01:22:13.000 --> 01:22:17.760
is a beautiful clot What models.
What model did you say it was?

972
01:22:20.439 --> 01:22:30.640
It's a two point h turbo quat
row Okay, yeah, and okay,

973
01:22:31.600 --> 01:22:36.079
you know you could How long do
those engines last? I hate to even

974
01:22:36.119 --> 01:22:40.760
ask that. How long do they
last? They're they're they're comparable to most

975
01:22:40.840 --> 01:22:44.399
motors, you know, but I
would shop around before I did any more

976
01:22:44.479 --> 01:22:46.239
repairs because they are they are hitting
them a little hard on the repairs.

977
01:22:49.039 --> 01:22:57.439
Okay, he's he's saying the engine
basically what you know? I mean,

978
01:22:58.000 --> 01:23:00.720
you just keep putting money in them
and you keep running. Or when do

979
01:23:00.800 --> 01:23:03.239
they actually that's really hard to tell. I mean, yeah, it's hard

980
01:23:03.239 --> 01:23:04.840
to tell. I mean, if
he just did a water pump, they

981
01:23:04.880 --> 01:23:09.159
probably did the time. He's got
everything at the same time. So he's

982
01:23:09.239 --> 01:23:13.000
okay there, I mean change timmy
change, Yes, I mean it was

983
01:23:13.039 --> 01:23:16.600
all done. Uh so that that's
alleviated from that from the when was last

984
01:23:16.640 --> 01:23:24.159
time it had a transmission flush?
I don't know, not by me or

985
01:23:24.319 --> 01:23:29.800
coolant? You know, the timing
chain goes out on the money. Do

986
01:23:29.840 --> 01:23:31.960
you know those timing She just had
that done. He just had that done

987
01:23:31.960 --> 01:23:36.359
with the water pump. Oh okay, yeah, so that that was covered.

988
01:23:36.399 --> 01:23:40.920
That's why it was so so expensive, but uh yeah, I mean

989
01:23:41.000 --> 01:23:44.199
that's you could do is maintain it, keep you all chains very regular and

990
01:23:44.479 --> 01:23:45.239
hope for the best. I mean, there's no more you can do,

991
01:23:45.399 --> 01:23:49.159
but yeah, but I don't think
we can go after this this shop for

992
01:23:49.239 --> 01:23:54.399
anything. Thank you, Kevin shared
An Auto Tech three zero three four five

993
01:23:54.520 --> 01:23:58.159
five seventy two forty two. They
do pre buy inspections two three oh three

994
01:23:58.199 --> 01:24:05.920
four five five seventy two forty two. We have more coming up. Go

995
01:24:06.119 --> 01:24:11.319
with a sure thing Denver's Best roofer
Excel Roofing dot com. You don't pay

996
01:24:11.359 --> 01:24:17.119
a cent until you're content. Time
for an insurance check up free, no

997
01:24:17.239 --> 01:24:23.119
obligation. In comparison, call Compass
Insurance paying too much your coverage at dozens

998
01:24:23.159 --> 01:24:26.800
of insurance companies find out now three
all three seven to seven to one help.

999
01:24:27.000 --> 01:24:30.520
You'll think you're his only customer when
you choose Frank durand the real estate

1000
01:24:30.640 --> 01:24:34.039
Man dot com to list your home
with Remax Alliance three oh three nine two

1001
01:24:34.119 --> 01:24:40.439
zero sixteen twenty two. Your troubleshooter
three all three seven one three talks seven

1002
01:24:40.479 --> 01:24:45.000
one three eight two five five.
Let's talk to Dana Hide Dana, what's

1003
01:24:45.079 --> 01:24:51.680
going on with you? Hello,
Dana, what's happening? Nothing really in

1004
01:24:51.760 --> 01:24:57.199
my on the air? Yes,
sir, you are oh cool? Hey,

1005
01:24:57.239 --> 01:25:00.640
everybody, I wasn't expecting that anyway. Well, okay, I just

1006
01:25:00.720 --> 01:25:03.279
want to make that clear. This
is a radio show. So do you

1007
01:25:03.359 --> 01:25:06.960
want to continue? Yes? I
do. I just okay, what's going

1008
01:25:08.000 --> 01:25:11.079
on, Dana? What's going on? Man? Because I'm really pissed off.

1009
01:25:11.159 --> 01:25:14.159
I'm really pissed off. What and
it's not you know, it's not

1010
01:25:14.199 --> 01:25:17.279
a big deal. Okay. So
I tried to call Buckley Air Force Base

1011
01:25:17.439 --> 01:25:20.600
and I tried to call like a
couple of numbers and get in touch with

1012
01:25:20.720 --> 01:25:26.520
who who to speak with to make
a complaint about what about the planes?

1013
01:25:26.960 --> 01:25:31.159
About the airplanes? So what they're
doing is flying quite low altitude jets over

1014
01:25:31.319 --> 01:25:36.640
residential homes in Aurora. I happened
to live in Aurora. I grew up

1015
01:25:36.720 --> 01:25:40.840
here, I left, and I've
been back for about three or four.

1016
01:25:41.359 --> 01:25:45.760
Hey, listen, they've been there
for years doing that. No, I

1017
01:25:45.840 --> 01:25:51.880
dig it. But there it's upscaled
and it's lower and it's more often.

1018
01:25:53.600 --> 01:25:59.159
So I basically want to know who
thinks it's appropriate to fly over homes because

1019
01:25:59.199 --> 01:26:02.119
they can't be trained need to drop
missiles on homes. You know, they're

1020
01:26:02.159 --> 01:26:06.039
looking at grids, Tom right,
I mean you fly, That's why I

1021
01:26:06.079 --> 01:26:09.760
thought of you. Yeah, but
but with Buckley. I'm trying to think

1022
01:26:09.800 --> 01:26:13.840
about Buckley. Okay. And and
I don't understand what you mean by low

1023
01:26:13.960 --> 01:26:16.760
level, Like are they really I
don't really know, tell me about it.

1024
01:26:16.960 --> 01:26:20.399
Talking bird height, I'm talking to
a thousand feet. They're not that

1025
01:26:20.640 --> 01:26:27.039
high. They're really low. But
are they coming? Is it in their

1026
01:26:27.119 --> 01:26:30.079
pattern? Like are you talking about
coming in on final or are you just

1027
01:26:30.159 --> 01:26:35.000
talking about flying around? You're talking
about flying loops and hooking around. Wait

1028
01:26:35.159 --> 01:26:39.760
wait, well over hell, I'm
out here near d I eight. So

1029
01:26:39.880 --> 01:26:44.479
there's all the planes, there's all
the things. It's fine, it's there's

1030
01:26:44.560 --> 01:26:46.680
hell it got you know, there's
noises whatever. What I'd like to know

1031
01:26:46.880 --> 01:26:55.319
is this, Okay, you were
going You are truly telling me that they're

1032
01:26:55.920 --> 01:26:58.960
just flying around. They're not coming
in for a landing or taking off.

1033
01:27:00.359 --> 01:27:03.920
They are descending, some of them
because they're hooking around on a big hook,

1034
01:27:05.960 --> 01:27:11.199
on a big like two hundred and
fifty degree hook, you know,

1035
01:27:11.880 --> 01:27:14.600
singing around and they are dropping out
that you're there, but a lot of

1036
01:27:14.680 --> 01:27:17.720
times they're just they seem to just
be flying. How many would you say

1037
01:27:17.760 --> 01:27:20.479
a day? And if they're going
to be flying, just raise it,

1038
01:27:20.560 --> 01:27:24.640
don't you think they should just pull
it up? Well? How many days?

1039
01:27:24.720 --> 01:27:27.439
How many? How many a day
do you think you're talking about?

1040
01:27:28.960 --> 01:27:31.119
What I mean, I'm sorry repeat
that? How many a day? Are

1041
01:27:31.159 --> 01:27:39.079
you talking about? How many jets
between? How many per day? Per

1042
01:27:39.239 --> 01:27:45.640
day? I would say three to
five and per week. I mean,

1043
01:27:45.720 --> 01:27:47.640
there's dozens of these and it's not
I don't care if they're flying. I

1044
01:27:47.720 --> 01:27:54.680
guess they're training or whatever. I'd
like to know who thinks it's cool to

1045
01:27:54.760 --> 01:27:58.279
beat this low, because you know
people do. I don't think. I

1046
01:27:58.319 --> 01:28:01.800
don't think you can do anything about
it. I really don't because unless they're

1047
01:28:02.239 --> 01:28:08.399
I mean, you know, there
are minimum altitudes. I'm looking at their

1048
01:28:08.600 --> 01:28:13.720
chart. There are minimum altitudes around
that airport, and then there's air space

1049
01:28:13.880 --> 01:28:16.720
they have to stay under for d
I A for certain things. But I

1050
01:28:16.840 --> 01:28:24.359
don't see where they can even go
that low. I don't low. I

1051
01:28:24.439 --> 01:28:29.600
mean, I'll take a video.
It's really I just don't think. I

1052
01:28:29.640 --> 01:28:32.079
think it's rude. It's rude.
It's like I don't know. It's like

1053
01:28:32.159 --> 01:28:39.359
you find your helicopter right over someone's
building, where it's all everyone's like,

1054
01:28:39.439 --> 01:28:42.720
what what the hell is that?
And then you know you can't talk on

1055
01:28:42.800 --> 01:28:45.800
the phone, you can't work for, you can't be engaged in anything because

1056
01:28:45.840 --> 01:28:50.119
it's not gone sometimes. Okay,
so you tried calling there and you couldn't.

1057
01:28:51.119 --> 01:28:54.880
They just were like, well,
well they didn't even know who to

1058
01:28:54.960 --> 01:28:58.479
transfer me to. And I said, well, you know, I want

1059
01:28:58.560 --> 01:29:02.359
to know. Okay, I guess
I don't know. I just think it's

1060
01:29:02.439 --> 01:29:08.800
rude. Okay, Well listen,
I okay, And I know you're venting,

1061
01:29:08.840 --> 01:29:12.199
and I'm letting you vent, but
I'm while you're venting, I've been

1062
01:29:12.279 --> 01:29:19.039
looking at stuff here and I truly
don't see anything here that would the patterns

1063
01:29:19.079 --> 01:29:24.800
that would conflict you. Are you
sure you're not just overly sensitive to it.

1064
01:29:28.039 --> 01:29:30.439
I think I'm desensitized to it because
I've been here for so long.

1065
01:29:31.079 --> 01:29:35.640
I went, you know, I
went to Hinckley. You actually actually know

1066
01:29:35.800 --> 01:29:41.479
you indirectly through my family. Tom
uh. You know a've gotten Enchance Gallagher.

1067
01:29:42.119 --> 01:29:45.600
Yes, of course, what's he
doing? What's he doing right?

1068
01:29:45.920 --> 01:29:50.680
What's he doing right now? He
does like Atarioki. No, okay,

1069
01:29:50.760 --> 01:29:56.319
he's doing that. Still listen here
here, let me explain something to you.

1070
01:29:56.880 --> 01:30:00.119
Where where I'm just trying to find
this damn thing without it. I

1071
01:30:00.239 --> 01:30:08.880
am looking at this chart right now
that has the buckley on it, and

1072
01:30:09.000 --> 01:30:12.439
I'm telling you that they have to
stay on I know what you're talking about.

1073
01:30:12.479 --> 01:30:16.199
They have to stay under a shelf
where DIA is because they're so close

1074
01:30:16.760 --> 01:30:21.600
in proximity. And because of that, I think that's what you're seeing.

1075
01:30:21.960 --> 01:30:27.960
They're coming around and going underneath that
so they don't have to contact DIA,

1076
01:30:28.520 --> 01:30:31.439
and that is what you're seeing,
Dana. Thanks for calling, Bro,

1077
01:30:31.680 --> 01:30:35.600
and tell Chance I said, hello, Please, he's a great guy.

1078
01:30:35.760 --> 01:30:39.880
Mike. What's going on with you? Oh? He hung up. Mike

1079
01:30:39.960 --> 01:30:42.840
had a comment on that. I'm
not sure what it was, but listen,

1080
01:30:43.600 --> 01:30:45.159
this has been an age old problem, and let me tell you what

1081
01:30:45.279 --> 01:30:50.800
it is. There are airports and
people move near them and then complain about

1082
01:30:50.800 --> 01:30:55.039
them. Now I'm not saying everyone
does that, okay, but that has

1083
01:30:55.159 --> 01:31:00.079
been an age old problem. Where
there is an airport, people move near

1084
01:31:00.199 --> 01:31:05.000
them and then complain about them.
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1085
01:31:05.039 --> 01:31:11.840
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1086
01:31:11.960 --> 01:31:15.560
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1087
01:31:15.880 --> 01:31:18.920
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1088
01:31:19.000 --> 01:31:23.600
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1089
01:31:23.640 --> 01:31:27.359
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1090
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1091
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insurance companies find out now three all
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01:32:00.840 --> 01:32:03.600
think you're his only customer when you
choose Frank durand the Real estate Man dot

1097
01:32:03.680 --> 01:32:09.399
com to list your home with Remax
Alliance three all three nine two zero sixteen

1098
01:32:09.479 --> 01:32:15.000
twenty two. I'm Tom Martino.
You're a troubleshooter and We're going to talk

1099
01:32:15.159 --> 01:32:19.880
right now to John Horan, and
I'll tell you why I'm talking to him.

1100
01:32:20.000 --> 01:32:25.119
John Horan has been in the funeral
business. He even in the funeral

1101
01:32:25.159 --> 01:32:30.159
business for many years in Denver in
the Colorado Heran and mcconnaughty a well known,

1102
01:32:30.279 --> 01:32:35.279
respected name. I've come to you
year after year for opinions on things

1103
01:32:35.680 --> 01:32:42.880
having to do with funerals and with
all kinds of funeral issues. Now,

1104
01:32:43.800 --> 01:32:48.880
recently they discovered several bodies that were
on earthed or something at a funeral home,

1105
01:32:48.960 --> 01:32:54.840
and then the lawmakers got really excited
and says, we need to regulate

1106
01:32:54.960 --> 01:32:59.039
this industry, and they came up
with a bill. Now, let me

1107
01:32:59.119 --> 01:33:01.520
tell you what shocks me. John, I respect you very very much,

1108
01:33:02.199 --> 01:33:06.520
and I still do. And I
respect Jim, I mean mister Cohen over

1109
01:33:06.600 --> 01:33:13.399
at Feldman's and and I know I
know you people are reputa well. Yet

1110
01:33:14.119 --> 01:33:19.359
I heard that you guys. I
thought you would be in support of these

1111
01:33:19.520 --> 01:33:26.800
regulations to license people in the funeral
business, and I understand that you guys

1112
01:33:26.840 --> 01:33:30.439
are kind of not in favor of
it. Can you explain that to me?

1113
01:33:30.960 --> 01:33:34.600
Sure, Tom, As you know, we've known each other for a

1114
01:33:34.680 --> 01:33:41.640
lot of years. Yes, I
support licensure, and I believe Jim Cohen

1115
01:33:41.760 --> 01:33:47.479
does as well, but I think
it needs to be responsible and and by

1116
01:33:47.560 --> 01:33:53.640
that I mean that, first of
all, I think we agree that it's

1117
01:33:54.479 --> 01:34:00.960
that this is important, and you
know there are there are some bad operators

1118
01:34:00.000 --> 01:34:04.359
in this state and we need more
regulation right now. Now we all agree

1119
01:34:04.399 --> 01:34:09.039
on We all agree on that.
But you said this goes too far because

1120
01:34:09.399 --> 01:34:15.000
you believe certain people absolutely needs they
need licensing, but others do not,

1121
01:34:15.319 --> 01:34:19.960
and you're shutting out a lot of
good people. Well that's exactly right,

1122
01:34:20.039 --> 01:34:28.279
Tom, because if they're they're making
a distinction in this bill so that embalmers

1123
01:34:29.680 --> 01:34:32.720
are will be required to go to
Mortuary Science School and pass the National Exam.

1124
01:34:33.319 --> 01:34:36.680
Okay, I get that they provide
care for the seas and mortuary science

1125
01:34:36.680 --> 01:34:42.479
school is mostly about teaching people to
embolve and care for the deceased. I

1126
01:34:42.600 --> 01:34:46.840
guess that got it. But funeral
directors, people who are for the most

1127
01:34:46.880 --> 01:34:51.720
part, event planners, for them
to go to mortuary science to expect them

1128
01:34:51.760 --> 01:34:57.399
to go to mortuary Science school and
learn how to embalm when they will never

1129
01:34:57.479 --> 01:35:02.239
have contact with the deceased. It's
so clearly not. Their interest is completely

1130
01:35:02.359 --> 01:35:08.880
unrealistic. And I would a scientific
I've I've done a little homework, and

1131
01:35:08.920 --> 01:35:13.000
I think it's a fairly good scientific
estimate that there are more than four hundred

1132
01:35:14.520 --> 01:35:17.800
individuals in Colorado who are doing a
wonderful job of taking care of families.

1133
01:35:18.039 --> 01:35:25.800
They're compassionate, they're professional, they
have high integrity, and yet the likelihood

1134
01:35:26.000 --> 01:35:30.039
that they would go to mortuary science
school. No, No, Now,

1135
01:35:30.920 --> 01:35:33.920
the ones who are already who are
already doing this could be grandfathered in.

1136
01:35:34.439 --> 01:35:38.760
Now, John, I understand exactly
what you're saying, So let me get

1137
01:35:38.800 --> 01:35:46.239
this clear. Does this new proposed
legislation for regulating the funeral industry does it

1138
01:35:46.479 --> 01:35:51.720
call for everyone at the funeral home
to go to embalming school and pass an

1139
01:35:51.760 --> 01:35:57.560
exam and be licensed, even the
people who are just there as greeters and

1140
01:35:58.000 --> 01:36:02.920
funeral directors, well, not not
greetors, but people who are funeral directors

1141
01:36:02.920 --> 01:36:09.560
who are sitting with families and taking
information to process a death certificate and and

1142
01:36:10.439 --> 01:36:16.159
to create an obituary and to organize
a service. The the this bill is

1143
01:36:16.239 --> 01:36:21.079
advocating that that those individuals have to
go to mortroy Science School. Uh,

1144
01:36:21.199 --> 01:36:25.159
it's it's it's a two year process. Tom, I have to tell you,

1145
01:36:25.279 --> 01:36:28.479
well, I think it's I think
it's ridiculous. It's totally ridiculous.

1146
01:36:28.560 --> 01:36:31.640
If I mean, if they're in
a separate category, it's I mean,

1147
01:36:31.880 --> 01:36:35.880
it would be like having a clinic, and and and and telling your your

1148
01:36:35.960 --> 01:36:42.000
people who intake patients or or admit
people into a hospital that they have to

1149
01:36:42.039 --> 01:36:46.279
be m d's. It doesn't it
really doesn't make sense, Tom, and

1150
01:36:46.840 --> 01:36:53.399
and and I'm fighting it, and
I I appreciate the opportunity. So what

1151
01:36:53.560 --> 01:36:58.960
you're saying is you want you want
regulation where there should be regulation. Correct.

1152
01:36:59.760 --> 01:37:02.359
Well, okay, so why don't
they just amend it or something.

1153
01:37:04.119 --> 01:37:09.039
Well, I'm hoping so, Tom, I'm hoping so can people. Okay,

1154
01:37:09.439 --> 01:37:12.680
let's say a lot of good people
might be ased out of the industry

1155
01:37:12.720 --> 01:37:15.199
that have been in it. And
you're saying, look, there's no reason

1156
01:37:15.319 --> 01:37:19.079
for these people who are in essence, as you say, event planners to

1157
01:37:19.159 --> 01:37:24.239
be ased out of an industry if
all of their workers touching the corpse or

1158
01:37:24.359 --> 01:37:29.039
the people the deceased, I should
say, if they are licensed. So

1159
01:37:29.680 --> 01:37:32.479
how do people just tell their lawmakers? I mean, is this a Colorado

1160
01:37:32.600 --> 01:37:36.439
thing or a national thing. This
is Colorado, right, It's a Colorado

1161
01:37:36.560 --> 01:37:44.960
thing, and increasingly nationwide we're seeing
we're seeing this distinction being made where the

1162
01:37:45.399 --> 01:37:51.119
funeral directors UH serve an apprenticeship and
take a state test that proves that they

1163
01:37:51.199 --> 01:37:59.960
understand state laws and regulations and UH
and then then they become licensed funeral director.

1164
01:38:00.119 --> 01:38:03.079
Like I said, I that's and
there's nothing wrong with that. There's

1165
01:38:03.119 --> 01:38:06.920
nothing wrong with licensed funeral directors.
But but you're saying they shouldn't have to

1166
01:38:06.960 --> 01:38:12.560
go to mortuary science school as an
embalmer. Right now in Colorado, are

1167
01:38:12.720 --> 01:38:18.600
embalmers required to go to a mortuary
science school right now? No? No,

1168
01:38:18.920 --> 01:38:21.840
right now, they are not required. And so it comes down to,

1169
01:38:23.560 --> 01:38:28.560
you know, companies like like mine
that that that by policy require people

1170
01:38:28.600 --> 01:38:35.920
who are embalming to either be apprenticing
under the supervision of an embalmer or someone

1171
01:38:35.960 --> 01:38:43.279
who has been to mortuary science school
and and has has learned not not learned

1172
01:38:44.079 --> 01:38:46.680
this entirely, you know, because
it's important to understand there are a lot

1173
01:38:46.760 --> 01:38:50.359
of there are a lot of aspects
of embalming that that are difficult to just

1174
01:38:50.479 --> 01:38:55.800
teach from person to person, and
mortuary science school covers Uh, so you're

1175
01:38:55.840 --> 01:39:00.479
in favor, you're in favor of
the actual embalmbers being licensed by having education.

1176
01:39:00.000 --> 01:39:03.600
Okay, I am. I think
that part makes sense to me.

1177
01:39:04.279 --> 01:39:11.920
But after January one of twenty twenty
six, this is going to have a

1178
01:39:12.159 --> 01:39:15.479
tremendous chilling effect on our ability.
Has it been approved it has it been

1179
01:39:15.560 --> 01:39:19.880
passed? No? No, no, it's just been Then people need to

1180
01:39:19.960 --> 01:39:24.880
let their leg their lawmakers know.
I know, it's not something on the

1181
01:39:24.960 --> 01:39:28.119
top of everyone's you know, it's
not a law that a lot of people

1182
01:39:28.359 --> 01:39:30.640
are going to care about, but
they don't realize the impact that a lot

1183
01:39:30.720 --> 01:39:34.920
of good people could be ased out
of this industry, and so they should

1184
01:39:35.000 --> 01:39:39.359
let their lawmakers know. I mean
again, like I said, it's not

1185
01:39:39.479 --> 01:39:43.000
something a lot of people think about. John, thank you for taking the

1186
01:39:43.119 --> 01:39:46.920
time today to come on the show, and sure I'm going to encourage people

1187
01:39:47.039 --> 01:39:51.880
to at least let their lawmakers know. Again, this is a consumer issue,

1188
01:39:51.920 --> 01:39:56.479
right. You don't want shlock in
the industry, but at the same

1189
01:39:56.600 --> 01:40:00.720
time, you don't want to ace
out good people, and you should have

1190
01:40:00.800 --> 01:40:06.760
the licensing where the licensing is apropos. You know, plumbers who own plumbing

1191
01:40:06.880 --> 01:40:12.319
contracting companies. Of course, Uh, they don't necessarily are they're not necessarily

1192
01:40:12.359 --> 01:40:15.039
plumbers. But John, thank you
and I'll let you go right now.

1193
01:40:15.319 --> 01:40:23.880
We have more coming up on the
Troubleshooter Show. I'm Tom Martino. Go

1194
01:40:24.079 --> 01:40:28.279
with a sure thing Denver's best roofer
Excel Roofing dot com. You don't pay

1195
01:40:28.319 --> 01:40:33.920
a cent until you're content. Please
time for an insurance check up free,

1196
01:40:34.039 --> 01:40:40.159
no obligation in comparison call Compass Insurance
paying too much your coverage at dozens of

1197
01:40:40.239 --> 01:40:43.760
insurance companies find out now three O
three seven seven to one. Help.

1198
01:40:43.960 --> 01:40:46.720
You'll think you're his only customer when
you choose Frank durand the real estate Man

1199
01:40:46.800 --> 01:40:51.279
dot com to list your home with
Remax Alliance three oh three nine two zero

1200
01:40:51.399 --> 01:40:58.560
sixteen twenty two. Hi Tom Martino
here, Well, I want to get

1201
01:40:58.600 --> 01:41:01.760
a report from Mark Major on timeshare
crusade. But he hung up, so

1202
01:41:01.920 --> 01:41:04.520
we'll try to get him back on
Mark. Do you have a comment on

1203
01:41:04.680 --> 01:41:10.159
Buckley Air Force Base? Go ahead, sir, hey, I just wanted

1204
01:41:10.159 --> 01:41:15.279
to comment on what's probably going on
out there is when the military dirties up.

1205
01:41:15.560 --> 01:41:19.680
They dragged the runway at fifteen hundred
feet over the departure in they do

1206
01:41:19.800 --> 01:41:25.239
a ninety degree turn that keeps the
within a mile of the runway, and

1207
01:41:25.399 --> 01:41:30.079
that also allows them to drop five
to six hundred feet down the pattern altitude

1208
01:41:30.680 --> 01:41:34.439
and that's where they fly. The
regular pattern is after that. That was

1209
01:41:34.560 --> 01:41:40.800
explained to me with an instructor who
was a military But as far as his

1210
01:41:40.960 --> 01:41:44.680
questions go, or you know,
or he should call the FAA, they're

1211
01:41:44.720 --> 01:41:47.600
the ones that would answer the questions
for that's true. That's true. They

1212
01:41:47.640 --> 01:41:51.159
would have. And I wonder if
they get other complaints. If they do,

1213
01:41:51.399 --> 01:41:55.600
maybe they would say something about it. I mean, I wouldn't put

1214
01:41:55.600 --> 01:41:58.760
a pass a pilot or two to
play around a little. But I don't

1215
01:41:58.800 --> 01:42:01.359
think it's a regular thing. And
thank you for calling Robert. What's going

1216
01:42:01.399 --> 01:42:06.279
on in your life? Robert?
What's happening? I I have a tax

1217
01:42:06.439 --> 01:42:11.560
question, but I'm not sure whether
I can get an answer with so my

1218
01:42:11.720 --> 01:42:15.600
son worked last year. He may
he worked like like Walmart and stuff.

1219
01:42:15.840 --> 01:42:18.680
He may talk about eighty two eighty
three hundred dollars and he's a full time

1220
01:42:18.760 --> 01:42:25.079
student. And I'm confused as to
what I read on the online as far

1221
01:42:25.159 --> 01:42:28.640
as whether I can claim him or
not. Claim him, and he has

1222
01:42:28.680 --> 01:42:31.199
to do his own taxes. Well, first of all, feen years old,

1223
01:42:32.199 --> 01:42:36.439
okay, hold on for filing taxes. Okay. First of all,

1224
01:42:36.560 --> 01:42:41.680
if you're paying for his keep and
he's living with you, you can take

1225
01:42:41.760 --> 01:42:45.560
him as a dependent, period.
But he can't take himself as a dependent.

1226
01:42:45.079 --> 01:42:50.800
But he he has to file taxes
if he makes a certain amount.

1227
01:42:50.920 --> 01:42:57.399
Okay. So if he's a single
filer under sixty five, it's twelve thousand,

1228
01:42:57.520 --> 01:43:00.800
five hundred okay, so he's well
underneath that. He doesn't have to

1229
01:43:00.880 --> 01:43:06.920
file, okay, But and you
can claim him. You can claim him

1230
01:43:08.039 --> 01:43:12.319
even if he does file. Do
you understand that? Yeah? I understand

1231
01:43:12.359 --> 01:43:16.319
that. But it was then also
read that if he paid more than his

1232
01:43:16.520 --> 01:43:21.439
half, which is about forty four
dollars, then then I can't claim him.

1233
01:43:21.479 --> 01:43:25.520
Wait more than his half of what
what are you talking about? I

1234
01:43:25.560 --> 01:43:27.319
don't know. That's what it says
on line. No, no, no,

1235
01:43:27.600 --> 01:43:30.520
if he pays no, listen,
listen, this is what it means,

1236
01:43:30.159 --> 01:43:34.119
not half of his income, Robert, if he pays for more than

1237
01:43:34.279 --> 01:43:40.960
half of his own support, yes, well he doesn't. I mean,

1238
01:43:41.600 --> 01:43:45.359
it doesn't mean if he pays half
of his income, he can make one

1239
01:43:45.439 --> 01:43:48.039
hundred grand, for God's sakes,
But if you pay for all of his

1240
01:43:48.159 --> 01:43:54.079
support in your home, you can
claim him. Okay, it's I can

1241
01:43:54.159 --> 01:43:57.439
claim him and then he doesn't have
to file, right. Well, that

1242
01:43:57.640 --> 01:44:01.119
has nothing to do with it.
His file is a totally separate issue.

1243
01:44:01.479 --> 01:44:09.199
Okay. His filing depends on income
for him twelve thousand, five hundred and

1244
01:44:09.279 --> 01:44:15.319
fifty or below. You do not
file, Okay, Okay. Now,

1245
01:44:15.159 --> 01:44:19.640
even if he did file, it
has nothing to do with whether or not

1246
01:44:20.359 --> 01:44:28.399
he is your dependent. Okay.
Here's what determines if he's a dependent if

1247
01:44:28.479 --> 01:44:32.319
you are paying for more than half
of his keep. Okay, okay,

1248
01:44:32.680 --> 01:44:40.279
but they yeah, okay, but
why because they do safe if I pay

1249
01:44:40.399 --> 01:44:44.319
more than half of his what do
you call it? Anyways? But they

1250
01:44:44.359 --> 01:44:47.159
do put a number on it.
I think it's like forty four hundred dollars.

1251
01:44:48.560 --> 01:44:53.000
No, I've never heard of that. Go with a sure thing Denver's

1252
01:44:53.079 --> 01:44:57.399
Best Roofer Excel roofing dot com.
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1253
01:45:00.800 --> 01:45:02.960
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1254
01:45:03.119 --> 01:45:09.159
call compass insurance paying too much your
coverage at dozens of insurance companies find out

1255
01:45:09.239 --> 01:45:13.319
Now three oh three seven seven one
help. You'll think you're his only customer

1256
01:45:13.359 --> 01:45:15.960
when you choose Frank durand the real
estate Man dot Com to list your home

1257
01:45:16.199 --> 01:45:20.920
with Remax Alliance three oh three nine
two zero sixteen twenty two. Yeah,

1258
01:45:26.399 --> 01:45:34.800
ripped up. You didn't need advice, so you don't have come runs as

1259
01:45:34.840 --> 01:45:43.920
you can. Shooter's gonna help Come
Man Dix is the Troubleshooter Show. No

1260
01:45:44.520 --> 01:45:49.560
Tom Martino, Hi Tom Martino Here
three oh three seven one three talk three

1261
01:45:49.600 --> 01:45:55.520
oh three seven one three eight two
five five. We are here to help

1262
01:45:55.560 --> 01:45:58.680
you solve problems, answer questions,
take complaints, and make your life a

1263
01:45:58.760 --> 01:46:01.520
little easier. This hour brought to
you by Frank durand therealestate Man dot com.

1264
01:46:02.960 --> 01:46:06.880
The best person you can have on
your side buying or selling real estate.

1265
01:46:08.279 --> 01:46:10.960
I can't think of anyone better.
And he's doing a free analysis of

1266
01:46:11.039 --> 01:46:15.880
your property for the asking, complete
with the neighborhood comps supplying demand, interest

1267
01:46:15.960 --> 01:46:19.640
rates and how they will affect what
you will get. And he's pretty accurate

1268
01:46:19.720 --> 01:46:23.199
on what it was seld for.
If you want a free analysis three oh

1269
01:46:23.279 --> 01:46:27.680
three nine two zero sixteen twenty two. Frank durand the realestate man dot com.

1270
01:46:27.880 --> 01:46:30.840
Robert's got a question on taxes,
and I did consult our tax expert,

1271
01:46:31.119 --> 01:46:33.319
and I do have some answers for
Robert. You want to know,

1272
01:46:33.680 --> 01:46:40.760
I know where you got that forty
four hundred. Okay. Now, people

1273
01:46:40.880 --> 01:46:45.840
can claim anyone as a dependent.
You can claim a child, you can

1274
01:46:45.960 --> 01:46:54.600
claim a relative. And when I
say anyone, but here's here's what it

1275
01:46:54.760 --> 01:46:59.079
is. A relative doesn't even have
to be technically a relative, but there

1276
01:46:59.159 --> 01:47:03.840
are different qualifications. If it's a
child of yours, which is a child

1277
01:47:04.000 --> 01:47:08.720
or a stepchild, or a foster
child, or a sibling or a step

1278
01:47:08.840 --> 01:47:11.760
sibling if you even want to take
care of one of your siblings, okay,

1279
01:47:12.399 --> 01:47:16.239
or a descendant of those. They
have to be under the age of

1280
01:47:16.479 --> 01:47:20.439
nineteen. Okay, So they can
be eighteen and a half. They can

1281
01:47:20.520 --> 01:47:25.920
be that once they reach nineteen.
They can't be a dependent unless they're a

1282
01:47:26.000 --> 01:47:30.560
full time student that goes up to
age twenty four. Okay. Okay.

1283
01:47:31.199 --> 01:47:38.760
Now, so here's the deal.
They have to be nineteen or they have

1284
01:47:38.880 --> 01:47:45.199
to be under nineteen, and they
and they must live with you at least

1285
01:47:45.439 --> 01:47:50.319
half of the year or one day
past half of the year okay, for

1286
01:47:50.479 --> 01:47:56.760
more than half a year, and
you have to support them more than half

1287
01:47:57.239 --> 01:48:05.840
okay, and you the child cannot
file a joint tax return with anyone,

1288
01:48:08.079 --> 01:48:14.600
okay. So that's the easy part
right there. That's a child for you.

1289
01:48:15.520 --> 01:48:19.359
Now, if you had a relative
living with you, or they have

1290
01:48:19.560 --> 01:48:25.760
to live with you for all of
the year okay, and they have to

1291
01:48:25.840 --> 01:48:30.840
have an income of less than forty
four hundred dollars okay, So that's what

1292
01:48:31.000 --> 01:48:36.199
you're thinking about. That's for an
adult or someone living with you, like

1293
01:48:36.439 --> 01:48:42.720
grandparents or your mom or dad.
They either have to live with you all

1294
01:48:42.840 --> 01:48:46.199
year or be a member of your
household and relate it to you in some

1295
01:48:46.359 --> 01:48:50.920
way, okay, either or,
and they have to have an income of

1296
01:48:51.079 --> 01:48:56.239
under forty four hundred and you have
to provide for more than half of their

1297
01:48:56.319 --> 01:49:00.479
support. So that's why you heard
that there's a limit of income. And

1298
01:49:00.600 --> 01:49:04.720
since your son made eight grand,
you didn't think that he would qualify,

1299
01:49:04.800 --> 01:49:09.520
but he does, okay. Yeah, he's seventeen, a full time student

1300
01:49:09.600 --> 01:49:12.920
and he lives with me. So
all right, thank you so much.

1301
01:49:13.079 --> 01:49:15.800
So you have you have it knocked
right now, and again always you know

1302
01:49:15.920 --> 01:49:19.840
you can always ask tax experts.
I'm just giving you the advice i'm passing

1303
01:49:19.880 --> 01:49:23.920
along here if you have a questions. All right, thank you very much.

1304
01:49:24.039 --> 01:49:28.199
Three oh three seven one three talk
three oh three seven one three eight

1305
01:49:28.239 --> 01:49:31.279
two five five. I'm going to
try to call Mark now again because we've

1306
01:49:31.319 --> 01:49:38.119
been talking about his activities, uh
down in and I'm going to cold call

1307
01:49:38.239 --> 01:49:45.640
him because he knows i'm calling.
So let's just just hope you he's still

1308
01:49:45.680 --> 01:49:48.159
around. Hell, all right,
we're live right this second, so you

1309
01:49:48.199 --> 01:49:51.760
don't have to wait for a break. So Mark, I'm getting all kinds

1310
01:49:51.800 --> 01:50:00.600
of comments on the YouTube channel about
about you being like like a minute down

1311
01:50:00.680 --> 01:50:02.199
there, and then you're going,
I am a menace, man, you

1312
01:50:02.359 --> 01:50:05.920
are a crusader. But explain,
I say, look at this. I

1313
01:50:06.079 --> 01:50:10.119
know I wonder how it started.
Start from the beginning, and then I

1314
01:50:10.239 --> 01:50:13.800
want you to tell me how you
intervened, But start from the very beginning.

1315
01:50:13.920 --> 01:50:15.880
Well here's what pissed me off.
Listen, man, I'm not gonna

1316
01:50:16.000 --> 01:50:20.159
I'm not gonna be s around this
stuff. This That particular hotel is called

1317
01:50:20.199 --> 01:50:26.720
the hard Rock and it's Incabo San
Lucas, and we we had like this

1318
01:50:26.880 --> 01:50:30.079
thing called the uh I don't know
the Rock and Roll Legacy package or whatever.

1319
01:50:30.520 --> 01:50:33.399
So to be honest, it was
over a thousand bucks a night.

1320
01:50:33.920 --> 01:50:39.640
The second we land and check into
this place. Before we even go to

1321
01:50:39.760 --> 01:50:43.439
the room, see the room,
check out the property. The timeshare people

1322
01:50:43.520 --> 01:50:47.399
are on you like stink on craft
man. It's crazy. It's really irritated.

1323
01:50:47.560 --> 01:50:51.039
It's like a carnival. Yeah,
well, yeah, it is like

1324
01:50:51.159 --> 01:50:55.119
a carnival. The property's gorgeous,
so I really don't want to take away

1325
01:50:55.119 --> 01:51:00.279
from the property. But why they
do this timeshare stuff in five seconds when

1326
01:51:00.319 --> 01:51:02.840
you land is crazy when you're spending
that kind of money. If I'm spending

1327
01:51:02.920 --> 01:51:05.840
fifty bucks a night, okay,
I guess I'm going to get hit up

1328
01:51:05.880 --> 01:51:09.760
with that stuff left and right.
But it's a whole different deal. So

1329
01:51:09.960 --> 01:51:14.640
that kind of set the tone.
So a couple of nights that we're there,

1330
01:51:14.720 --> 01:51:16.640
we're having a good time. The
food's good, the resort's nice,

1331
01:51:17.039 --> 01:51:20.640
and we have okay, I'll tell
you what they call him. They call

1332
01:51:20.760 --> 01:51:25.159
him a butler. So we have
a butler that can do everything for us

1333
01:51:25.279 --> 01:51:28.560
and set up the massages and all
this stuff. And he was great.

1334
01:51:29.000 --> 01:51:32.199
But in part of the package we
paid for We also got a lot of

1335
01:51:32.319 --> 01:51:36.760
excursions and stuff that were included in
the price, so you basically prepay them.

1336
01:51:38.159 --> 01:51:42.000
That was a total hassle because they
try to upgrade you and send you

1337
01:51:42.119 --> 01:51:45.600
back through the timeshare channel again.
So I'm getting more and more irritating.

1338
01:51:45.760 --> 01:51:48.239
Wait, wait, when you can
you say through the time share channel?

1339
01:51:48.279 --> 01:51:51.560
What do you mean? You mean
what? They call it the vacation club.

1340
01:51:51.720 --> 01:51:56.600
So if we want to schedule a
massage that once again we already paid

1341
01:51:56.680 --> 01:52:00.960
for, you got to go through
the quote vacation club to schedule it.

1342
01:52:00.279 --> 01:52:03.439
Most of the people okay, yeah, so that you know, they're like,

1343
01:52:03.560 --> 01:52:06.279
oh well, if you want to
upgrade to a two hour massage,

1344
01:52:06.600 --> 01:52:10.840
you know you can go listen to
somebody try to pitch you a town share.

1345
01:52:11.119 --> 01:52:15.600
And it's just NonStop. So so
finally I'm getting a little sick and

1346
01:52:15.680 --> 01:52:18.359
tired of the timeshare stuff. And
we're walking down for dinner and I see

1347
01:52:18.439 --> 01:52:24.000
this young couple and then I see
this family. They look like they were

1348
01:52:24.079 --> 01:52:28.560
from India because she had the garbine
in the whole bit. And I'm walking

1349
01:52:28.600 --> 01:52:30.840
by and I'm going, they're trying
to suck these people in. They just

1350
01:52:31.000 --> 01:52:36.279
probably arrived It's about four or five
o'clock in the afternoon, and I finally

1351
01:52:36.319 --> 01:52:39.880
looked at Susanne and I said,
I'm done. I'm going to warn them

1352
01:52:40.079 --> 01:52:42.920
because they started bringing out the paper. You know how they do it.

1353
01:52:43.239 --> 01:52:45.640
They say, how much do you
think all this is worth? And you

1354
01:52:45.720 --> 01:52:47.640
write down, you know, eight
dollars or whatever you write down. They

1355
01:52:47.720 --> 01:52:49.399
go, oh, no, no, no, we'll do it for four

1356
01:52:49.720 --> 01:52:54.359
So they were at the park where
everybody's scribbling on paper with this family,

1357
01:52:54.960 --> 01:52:57.039
and I finally said, I'm going
to do it. In fact, I'm

1358
01:52:57.039 --> 01:53:00.199
going to go live on it.
So I go live and I walk up

1359
01:53:00.239 --> 01:53:03.319
to two different families and I interrupted, and both of them don't end up

1360
01:53:03.359 --> 01:53:08.319
buying. Now how do I know
that? I know that because about fifteen

1361
01:53:08.399 --> 01:53:14.520
minutes later, as we're walking to
the restaurant, the freaking timeshare mafioso walks

1362
01:53:14.600 --> 01:53:16.479
up to me and they're like,
what's your name? What room are you

1363
01:53:16.640 --> 01:53:21.000
in? It's illegal to film people
in Mexico. We're gonna call the policio.

1364
01:53:21.720 --> 01:53:25.159
We got we gotta get them.
Hold on, Mark, just wait,

1365
01:53:25.479 --> 01:53:27.840
just wait, oh go go go, okay, hold on, just

1366
01:53:27.920 --> 01:53:30.840
hey, hold on, just don't
say that I'm bad all right, now

1367
01:53:30.319 --> 01:53:35.359
now are we back? Okay,
okay, now keep going, but really

1368
01:53:35.479 --> 01:53:39.840
watching now go ahead, I know, I know, so the mafios so

1369
01:53:40.000 --> 01:53:44.119
police come up and you know,
sure enough, they're trying to shake me

1370
01:53:44.239 --> 01:53:47.600
down. What room number are you
in and all this, and next thing

1371
01:53:47.680 --> 01:53:50.840
I know, there's three or four
of them. So I walk away from

1372
01:53:50.920 --> 01:53:54.680
them, and a couple of them
are pretty big guys. You can see

1373
01:53:54.760 --> 01:53:58.159
them in the video. Man.
I mean we're talking like they could kick

1374
01:53:58.239 --> 01:54:00.920
my butt. I'm not even like
play in that game. So but then

1375
01:54:01.000 --> 01:54:05.640
I start walking away and they're like, they're like, oh, we'll figure

1376
01:54:05.680 --> 01:54:08.760
out who you are and we'll come
get you. And I said, you

1377
01:54:08.840 --> 01:54:12.159
know what, the worst thing I
can do right now is just walk away

1378
01:54:12.239 --> 01:54:15.560
because they probably will. So I
went live again, and you can find

1379
01:54:15.640 --> 01:54:19.319
that on our YouTube. Just go
to YouTube dot com and type in Troubleshooter

1380
01:54:19.439 --> 01:54:23.600
Network and go to the live videos. You'll see it. They're only like

1381
01:54:23.680 --> 01:54:27.479
two minutes. But here's the deal, man. So finally I walked back

1382
01:54:27.560 --> 01:54:30.680
up to them. Then they start
playing stupid. When I got the camera

1383
01:54:30.720 --> 01:54:32.840
in their face, They're like,
oh, we're just here to make sure

1384
01:54:32.920 --> 01:54:36.720
you're having a good time. Right
after they threatened to call the cops and

1385
01:54:36.840 --> 01:54:43.319
throw me in jail. So at
that point did you stop actually people from

1386
01:54:43.399 --> 01:54:47.000
getting suckered. Two people, yeah, two families for sure. One,

1387
01:54:47.159 --> 01:54:50.359
like I said, they were in
the part where they were writing on paper.

1388
01:54:50.479 --> 01:54:54.479
The other ones just got up.
I could tell the husband. You

1389
01:54:54.560 --> 01:54:58.640
can tell in the video. He's
laughing. He's like he can tell,

1390
01:54:58.840 --> 01:55:01.600
like I was his out. I
don't think they would have bought, but

1391
01:55:01.800 --> 01:55:05.239
he felt like he had to sit
there and listen, and you don't.

1392
01:55:05.600 --> 01:55:10.239
It's not one of these deals where
you get a discount on a buffet or

1393
01:55:10.359 --> 01:55:14.399
something to sit down. They just
try to jump you right off the batman.

1394
01:55:14.800 --> 01:55:16.880
Hey, Mark, you know crazy. One of the things this happened.

1395
01:55:17.079 --> 01:55:21.840
This happened to us in Hawaii.
You can't walk through the lobby without

1396
01:55:21.880 --> 01:55:28.880
them attacking you. It truly is
like a carnival row. It is now,

1397
01:55:28.960 --> 01:55:30.960
I will say this. So we
were there for five nights and then

1398
01:55:31.119 --> 01:55:39.880
yesterday we moved to a Hilton property
called the Waldorf Hysteria in Cabo. Totally

1399
01:55:40.039 --> 01:55:43.560
different scene. Man. They don't
mess with you. You walk in,

1400
01:55:43.720 --> 01:55:46.920
they take care of you. There
is no time share. It's a totally

1401
01:55:47.520 --> 01:55:51.439
different. I don't feel like I'm
in a carnival whatsoever. And the service

1402
01:55:51.600 --> 01:55:57.159
is unbelievable. It's a nuts man. It's a great place. So are

1403
01:55:57.239 --> 01:56:00.560
you going to be doing any more
stuff? Any more lives I'm gonna do.

1404
01:56:00.800 --> 01:56:03.640
I'm gonna I feel almost like I
have to do a video. I'll

1405
01:56:03.680 --> 01:56:09.880
probably do it tomorrow or the next
day from this hotel, just during one

1406
01:56:09.920 --> 01:56:13.119
of your breaks. I'll come in
and do a quick three to four minute

1407
01:56:13.600 --> 01:56:17.720
walk around of the video or the
property. It's it's absolutely unbelievable. But

1408
01:56:17.840 --> 01:56:21.359
there's something else I didn't we haven't
been to Cabo for like fifteen years.

1409
01:56:21.439 --> 01:56:25.560
Man, there is something I have
to say, and I've said this coming

1410
01:56:25.640 --> 01:56:29.600
back from vacation a lot. You
know, you think you're successful in this

1411
01:56:29.800 --> 01:56:33.039
world, and thank god, we're
blessed, we are successful. But you

1412
01:56:33.319 --> 01:56:39.520
you run in to money that is
just mind blowing. I know that own

1413
01:56:39.760 --> 01:56:43.800
yachts. Oh no, they're like
the their yacht is twenty five million dollars

1414
01:56:43.880 --> 01:56:45.960
and you're just sitting there going,
oh my god, I was really happy

1415
01:56:46.039 --> 01:56:50.199
with my big RV. This guy's
got a freaking twenty five million dollar yacht.

1416
01:56:50.439 --> 01:56:56.199
Mark. Everything is relative, unless
you are truly Bezos or or or

1417
01:56:56.439 --> 01:57:00.880
or elon Musk. When you go
somewhere you realize where you are on the

1418
01:57:00.960 --> 01:57:03.239
totem pole. I'm talking about money
wise, and you wonder, do you

1419
01:57:03.319 --> 01:57:08.880
ever this is what I wonder sometimes
I see some of this opulence and wealth,

1420
01:57:09.000 --> 01:57:12.039
I mean to a point where you
can hardly believe it, and you

1421
01:57:12.159 --> 01:57:15.920
think, what the hell do they
do for a living? Do you ever

1422
01:57:16.000 --> 01:57:19.880
wonder that? Well? I do
wonder what they do for a living?

1423
01:57:20.039 --> 01:57:25.520
Or what I wonder? What you
know? You you came from the same

1424
01:57:25.640 --> 01:57:29.079
kind of stuff Suzanne and I did
well. Suzanne's a little different. She

1425
01:57:29.319 --> 01:57:33.000
came from very poor, but I
came from somewhat you know, middle class

1426
01:57:33.119 --> 01:57:38.800
if you will. And it's you
think, okay, we finally are own

1427
01:57:38.880 --> 01:57:42.760
our own house, and like oh, but then you get used to it.

1428
01:57:42.880 --> 01:57:45.039
Then you buy your first expensive car, but then you get used to

1429
01:57:45.119 --> 01:57:48.600
it. So what I think is, does the guy with forget a twenty

1430
01:57:48.680 --> 01:57:54.279
five million dollar yacht? Does a
guy with a fifty million dollar yacht after

1431
01:57:54.399 --> 01:57:58.039
a few years gets used to it? So now he needs a spaceship to

1432
01:57:58.159 --> 01:58:00.760
live on Mars? I mean it
must be that way. I mustick out.

1433
01:58:00.760 --> 01:58:03.439
It must be Mark. I've said
this before, okay, uh,

1434
01:58:03.680 --> 01:58:06.600
And I don't want to ever talk
about numbers, but but I do,

1435
01:58:06.920 --> 01:58:12.000
okay, And I have a wonderful
life. And and I thought to myself,

1436
01:58:12.399 --> 01:58:15.359
if you multiplied that by a thousand
even what what I'm saying is this,

1437
01:58:16.199 --> 01:58:20.840
I don't think for me because of
my mental and I think money amplifies

1438
01:58:20.920 --> 01:58:26.319
things. I don't think it changes. I would never in a million years,

1439
01:58:26.439 --> 01:58:29.319
in a million years, no matter
how much money I had, ever

1440
01:58:29.880 --> 01:58:33.399
ever, ever, ever ever have
stuff like that. I just it just

1441
01:58:33.960 --> 01:58:38.800
bothers me. I don't like a
lot of things. I know people think

1442
01:58:38.840 --> 01:58:41.960
I'm nuts, but I'm not.
I'm a very simple person. Could you

1443
01:58:42.159 --> 01:58:45.760
would you want houses all over the
world and yachts and stuff? Well I

1444
01:58:45.079 --> 01:58:47.720
won't. I won't. No,
I won't be su there at all.

1445
01:58:47.920 --> 01:58:50.279
I would, But but that was
a little bit where I was going.

1446
01:58:50.640 --> 01:58:54.600
Where I was going is I think
I would literally get bored of that.

1447
01:58:54.960 --> 01:58:59.399
So when people actually say money,
money doesn't bring happiness, I do believe

1448
01:58:59.479 --> 01:59:01.560
that to a degree, but it
sure doesn't hurt. Let me tell you,

1449
01:59:01.640 --> 01:59:04.800
I'm much rather have money and be
able to eat than have no money

1450
01:59:04.840 --> 01:59:10.920
and not be able to eat.
My lifestyle would change and has changed very

1451
01:59:11.000 --> 01:59:15.600
little over the years with with different
amounts of money. I had no listen,

1452
01:59:15.720 --> 01:59:16.960
man, I'll call you out on
that. No more. You went

1453
01:59:17.039 --> 01:59:20.560
through a little period of time,
you had a ferrari. Yeah, but

1454
01:59:20.720 --> 01:59:25.680
you had your your fun stuff a
very short time. But what I can't

1455
01:59:26.000 --> 01:59:28.840
short. I agree, it's called
the load up stage. And here's what

1456
01:59:29.039 --> 01:59:32.359
happened. I realized, wait a
minute, they're not really doing much for

1457
01:59:32.479 --> 01:59:36.000
me. And you have to admit
that. I went to the shedding stage.

1458
01:59:36.319 --> 01:59:41.359
And and and I I I don't
know, like like and you're honest,

1459
01:59:41.560 --> 01:59:43.520
you're saying, you know, Tom, I would buy, I would

1460
01:59:43.560 --> 01:59:45.159
want houses all over, and I
would want to go and I would I

1461
01:59:45.680 --> 01:59:50.279
there's something about material things for me. I don't know how to explain this.

1462
01:59:50.680 --> 01:59:56.319
It makes me feel too attached and
too cumbersome. I liked. I

1463
01:59:57.520 --> 02:00:01.239
like kind of like the feeling of
I'm the saying I fall people for doing

1464
02:00:01.319 --> 02:00:04.600
it. I love looking at those
things and visiting. But I think that

1465
02:00:04.800 --> 02:00:09.560
you know, and it's a great
discussion because you saw the people listening right

1466
02:00:09.640 --> 02:00:12.840
now. People listening right now might
think we're both full of crap. But

1467
02:00:12.880 --> 02:00:15.560
I will say some about you that
I know for a fact, if you

1468
02:00:15.680 --> 02:00:23.159
knew, if people listening new Martino's
wallet size. He lives very very low

1469
02:00:23.239 --> 02:00:26.119
on the Totem poll. And I'll
just say it, You're not you are

1470
02:00:26.239 --> 02:00:28.960
not BS and man, I get
it. I get it. Anyway,

1471
02:00:29.039 --> 02:00:30.800
have a great time, guys,
and call me back if you get something

1472
02:00:30.920 --> 02:00:41.359
exciting. We have more coming up
on the Troubleshooter Show. Go with a

1473
02:00:41.479 --> 02:00:45.760
sure thing Denver's Best roofer Excel Roofing
dot com. You don't pay a cent

1474
02:00:45.000 --> 02:00:51.760
until you're content. Time for an
insurance check up free, no obligation.

1475
02:00:51.840 --> 02:00:57.760
In comparison, call Compass Insurance paying
too much your coverage at dozens of insurance

1476
02:00:57.800 --> 02:01:00.520
companies find out now three O three
seven seven to one help. You'll think

1477
02:01:00.560 --> 02:01:04.359
you're his only customer when you choose
Frank durand the real estate Man dot com

1478
02:01:04.600 --> 02:01:10.239
to list your home with Remax Alliance
three oh three nine two zero sixteen twenty

1479
02:01:10.319 --> 02:01:20.479
two. Hi, Tom Martino,
You're troubleshooter. Three O three seven one

1480
02:01:20.560 --> 02:01:25.279
three talk three O three seven one
three eight two five five. Let's go

1481
02:01:25.359 --> 02:01:30.399
to Ryan who has an apartment issue. And Ryan, this sounds serious.

1482
02:01:30.520 --> 02:01:34.640
What's going on? So last we
talked, Uh, you had told wait

1483
02:01:34.680 --> 02:01:38.760
wait when did we talk last Ryan? Let me find your call? When

1484
02:01:38.840 --> 02:01:42.119
did you call in week ago?
A week? God damn, I'm looking

1485
02:01:42.199 --> 02:01:45.279
for it here? And did you
use your name? Ryan Day? Yeah?

1486
02:01:45.279 --> 02:01:50.039
Okay, okay, go ahead Ryan. So last week talked, we

1487
02:01:50.119 --> 02:01:54.880
had said I believed that the only
issue with the apartments fled Smith. They

1488
02:01:54.880 --> 02:01:58.800
get with the gun and everything like
that. Said, oh that one,

1489
02:01:59.039 --> 02:02:01.399
that one, okay, I remember? So this is where you had a

1490
02:02:01.560 --> 02:02:06.560
friend and or where do they call
him a friend or not? He?

1491
02:02:08.479 --> 02:02:12.359
At first he was you walked around
with him and he had a gun,

1492
02:02:12.439 --> 02:02:15.439
and they accused you of being They
accused you of being armed and all of

1493
02:02:15.560 --> 02:02:19.119
that. I remember that, and
Doc called them and said, look,

1494
02:02:19.119 --> 02:02:21.880
we're not a victim him right away, we may not want to renew his

1495
02:02:23.039 --> 02:02:28.600
lease. But just for people listening, you were there since last July and

1496
02:02:29.159 --> 02:02:33.520
you were visiting with another tenant,
Mark, and then a third guy entered.

1497
02:02:34.319 --> 02:02:38.159
Mark invited him in. He thought
he lived there, but he used

1498
02:02:38.159 --> 02:02:41.920
to live there, and then all
of a sudden they got drinking and Mark

1499
02:02:42.000 --> 02:02:46.119
decided he wanted him to leave.
So Mark walked him down to the lobby

1500
02:02:46.159 --> 02:02:49.279
and you went with him and the
guy didn't leave, So then Mark went

1501
02:02:49.399 --> 02:02:53.880
back to his place to get guns
to make him leave. It was terrible

1502
02:02:54.239 --> 02:02:58.920
and you accompanied Mark and they said
you were part of it and you had

1503
02:02:58.960 --> 02:03:02.039
a gun as well. Police were
called. No charges for anything, but

1504
02:03:02.319 --> 02:03:06.680
basically it ruined your reputation there.
That's that's a nice show. Yeah,

1505
02:03:08.680 --> 02:03:13.199
yeah, So since then they have
changed their mind about you know, me

1506
02:03:13.359 --> 02:03:17.720
not having charges press or eviction.
They since told my staff since we talked

1507
02:03:17.960 --> 02:03:21.039
to press charges, may got that
out of the way. They're like,

1508
02:03:21.119 --> 02:03:25.840
no press charges, we don't want
anything on a decert. We're going back

1509
02:03:25.880 --> 02:03:29.479
and forth about fat that was.
They want to have visit me. I'm

1510
02:03:29.560 --> 02:03:32.479
supposedly gonna get anybody at my door, but it's a third party. Please

1511
02:03:32.680 --> 02:03:36.960
but Ryan, why why did why
did they keep flip flopping? Did you

1512
02:03:38.159 --> 02:03:44.279
keep agitating them and asking them?
I've been in apartment ever since to the

1513
02:03:44.439 --> 02:03:48.079
day after the event. The only
time I've come out of my apartment was

1514
02:03:48.159 --> 02:03:54.840
to get food downstairs. It was
delivered to me after hour that I had

1515
02:03:54.920 --> 02:03:58.159
delivered in my work. So what's
the latest? Is the latest? They

1516
02:03:58.279 --> 02:04:02.239
want you out of there Friday?
This right, Well, did you get

1517
02:04:02.279 --> 02:04:06.920
an actual notice? Not yet,
But apparently somebody's supposed to be at mine

1518
02:04:08.119 --> 02:04:12.520
either yesterday they never showed up.
Listen, you have to get a notice

1519
02:04:12.560 --> 02:04:16.039
for eviction. They can't just say
be out by Friday. Yeah, they

1520
02:04:16.119 --> 02:04:19.560
have to give you more. They
have to hold on. They have to

1521
02:04:19.680 --> 02:04:27.399
give you more notice than that.
Right, that's what I thought, Ryan.

1522
02:04:27.800 --> 02:04:32.640
Who told you, Ryan? Who
told you be coming to Ryan?

1523
02:04:33.079 --> 02:04:41.920
Shut up and answer questions? Who
told you you have to leave? My

1524
02:04:42.079 --> 02:04:45.279
staff? Who do my rent who
are part of a company called supporting the

1525
02:04:45.399 --> 02:04:49.600
deal with people with intellectual disabilities like
myself? Okay? So they said to

1526
02:04:49.720 --> 02:04:55.119
you, Ryan, you need to
leave? Is that right? Not to

1527
02:04:55.520 --> 02:05:00.239
that extend? But like that they
they hold Ryan? Did they say?

1528
02:05:00.960 --> 02:05:06.199
Did they say there was an eviction
notice? They said, I would have

1529
02:05:06.279 --> 02:05:10.880
either gone yesterday or today. There
is one in play. There is one

1530
02:05:11.079 --> 02:05:15.079
trying to be fine. Okay.
So they said for sure that you will

1531
02:05:15.239 --> 02:05:20.359
be evicted, right, yes,
okay, and you believe it. I

1532
02:05:20.479 --> 02:05:24.880
do, Okay, I believe.
Well, then you're going to have to

1533
02:05:24.920 --> 02:05:29.119
wait for the eviction notice to do
anything about it, because here's why they

1534
02:05:29.279 --> 02:05:33.840
have to give you more notice than
one day. Okay, today is Tuesday,

1535
02:05:34.239 --> 02:05:36.960
so if you got it today,
they have to give you more notice.

1536
02:05:39.159 --> 02:05:45.319
Right. I think that the people
that do the people that help you,

1537
02:05:45.359 --> 02:05:47.800
what are they? They're like a
guardian. They take care of your

1538
02:05:47.880 --> 02:05:53.840
bills and all that. Yes,
so because I have multiple intellectual disabilities,

1539
02:05:54.039 --> 02:05:58.600
are you on Social Security disability?
Ryan? Yes? Yes, that explains

1540
02:05:58.600 --> 02:06:00.880
a lot. Seriously, it does. And I don't mean that. I

1541
02:06:00.920 --> 02:06:03.600
don't mean that as a put down, but that explains a lot. One

1542
02:06:03.680 --> 02:06:09.279
thing you have to do, Ryan, Listen, listen carefully. You say

1543
02:06:09.359 --> 02:06:13.359
something, then I say something,
then you say something, then I say

1544
02:06:13.439 --> 02:06:17.079
something. Okay, so but don't
say something for like six minutes. So

1545
02:06:17.399 --> 02:06:20.680
if you want to say something,
tell me what I haven't covered yet,

1546
02:06:20.720 --> 02:06:29.520
go ahead. Not much, that's
pretty chit. So you need help finding

1547
02:06:29.560 --> 02:06:33.880
another place? No, I need
to know why or wanted to have visited

1548
02:06:33.920 --> 02:06:38.680
me other than the paper? What
is their grounds for this? Okay?

1549
02:06:39.439 --> 02:06:44.680
Very easily, Ryan, Now my
turn. Here's why you're being evicted.

1550
02:06:45.359 --> 02:06:50.159
You were walking around with an armed
man in the hallways trying to find someone

1551
02:06:50.279 --> 02:07:00.600
to kick out of the building.
Wow, Eve, you're turning victim and

1552
02:07:00.720 --> 02:07:03.760
I was scared. I don't feel
like that's right. I've talked to a

1553
02:07:03.960 --> 02:07:08.840
person they just graduated law school for
criminal justice, and he told me they

1554
02:07:08.880 --> 02:07:13.039
have no grounds to a vating,
especially because they have not given me.

1555
02:07:13.239 --> 02:07:15.560
Boy boy, I wouldn't want that
more on around. Why don't you get

1556
02:07:15.640 --> 02:07:19.560
that moron to represent you if he
just graduated law school, because he sounds

1557
02:07:19.600 --> 02:07:24.119
like he should have flunked out.
If he tells you they have no grounds,

1558
02:07:24.640 --> 02:07:30.159
You accompanied a man with multiple guns. You even had one of those

1559
02:07:30.279 --> 02:07:34.840
guns in your hand for a while
you accompanied him, of course. Okay,

1560
02:07:34.960 --> 02:07:39.760
listen, Okay, Ryan, how
can I help you? When I

1561
02:07:40.119 --> 02:07:44.880
agree they have grounds to evict you. I think they should give you a

1562
02:07:45.000 --> 02:07:48.479
break because I think you were an
innocent dupe. I do think you were

1563
02:07:48.560 --> 02:07:53.760
afraid. I believe your story.
I told you that before. But I

1564
02:07:53.960 --> 02:08:00.800
can't make them. I can't make
them change their minds. And I'm gonna

1565
02:08:00.840 --> 02:08:05.600
ask you too. I'm just wanting
to know why they think they have would

1566
02:08:05.600 --> 02:08:11.119
be around to evict me without giving
me a desist first, without giving you

1567
02:08:11.199 --> 02:08:18.520
a what a cease and assist or
first? There's no cease? Okay,

1568
02:08:18.720 --> 02:08:22.880
Okay, let me explain something or
if you listen, Ryan, I'm going

1569
02:08:22.000 --> 02:08:26.119
to answer your question. But when
you answer a question, you have to

1570
02:08:26.359 --> 02:08:33.640
shut up. Here is the answer. They are evicting you without a cease

1571
02:08:33.840 --> 02:08:41.399
and desist because you have ceased and
desisted. You and Mark are not walking

1572
02:08:41.520 --> 02:08:48.199
around the building every night. Okay, if you had loud music playing or

1573
02:08:48.880 --> 02:08:52.159
uh something else happening, they would
write you a letter and give you a

1574
02:08:52.319 --> 02:08:58.920
warning most likely, But since there
is nothing to cease and desist there,

1575
02:09:00.000 --> 02:09:03.520
there is no reason to give you
a cease and desist. You're not doing

1576
02:09:03.680 --> 02:09:09.199
anything. They're not evicting you for
an ongoing behavior. They're evicting you for

1577
02:09:09.399 --> 02:09:18.840
what you did last week. Okay. Does that mean so you're wondering why

1578
02:09:18.920 --> 02:09:22.359
didn't I get a warning? Well, when you walk around with a guy

1579
02:09:22.800 --> 02:09:26.960
armed and you're looking to kick someone
out of a building, they feel it's

1580
02:09:28.119 --> 02:09:31.840
dangerous enough. They're not going to
give you a warning. They just want

1581
02:09:31.920 --> 02:09:35.279
you out of there. But when
we talk to them, they said,

1582
02:09:35.399 --> 02:09:37.359
you know what, we're not looking
to evict him right away. Now we

1583
02:09:37.479 --> 02:09:41.600
can call them again and find out
why they change their mind. So Doc

1584
02:09:43.359 --> 02:09:46.319
had this originally, Let's have him
give them another call. But I promise

1585
02:09:46.439 --> 02:09:54.119
you they do have grounds. I
would have evicted you too. I would

1586
02:09:54.159 --> 02:09:58.000
have evicted you for that, but
then I would have talked to you and

1587
02:09:58.119 --> 02:10:03.319
I would have said, you know
what, Rin didn't mean it, and

1588
02:10:03.439 --> 02:10:07.439
then I would have probably just let
it fly. We have more coming up.

1589
02:10:13.920 --> 02:10:16.960
Go with a sure thing Denver's Best
roofer Excel Roofing dot com. You

1590
02:10:18.000 --> 02:10:24.000
don't pay a cent until you're content. Time for an insurance checkup free,

1591
02:10:24.119 --> 02:10:28.760
no obligation. In comparison, call
Compass Insurance paying too much your coverage at

1592
02:10:28.840 --> 02:10:33.840
dozens of insurance companies find out now
three O three seven seven to one help.

1593
02:10:33.039 --> 02:10:37.600
You'll think you're his only customer when
you choose Frank durand the real estate

1594
02:10:37.680 --> 02:10:41.079
Man dot com to list your home
with Remax Alliance three oh three nine two

1595
02:10:41.159 --> 02:10:48.399
zero sixteen twenty two. Hi Tom
Martino, you're a troubleshooter. By the

1596
02:10:48.479 --> 02:10:56.279
way, grossmanwellness I attribute to my
health and my happiness, honest to god,

1597
02:10:56.359 --> 02:11:00.560
Grossman Wellness. People ask what do
you do? I can finally talk

1598
02:11:00.560 --> 02:11:05.079
about it their sponsor, and all
I want to say is this, Every

1599
02:11:05.159 --> 02:11:07.000
three months you go to a doctor. You know you can call any time,

1600
02:11:07.079 --> 02:11:11.640
but I go every three months for
blood work and for a follow up

1601
02:11:11.720 --> 02:11:18.840
exam and consultation to adjust supplements if
you need to medicines. They provide everything,

1602
02:11:18.039 --> 02:11:20.880
most everything, like ninety eight percent
of what you need, all for

1603
02:11:22.000 --> 02:11:26.840
one flat price, and nothing probably
can happen in those three months that you

1604
02:11:26.920 --> 02:11:31.560
can't get ahead of. It's the
most wonderful program. Three oh three two

1605
02:11:31.640 --> 02:11:35.439
three three forty two forty seven.
I'm not asking you to make a commitment.

1606
02:11:35.039 --> 02:11:39.199
I'm asking you for a day,
and they'll give you a lifetime.

1607
02:11:39.079 --> 02:11:43.119
All you have to do is do
the initial stuff. If you don't want

1608
02:11:43.159 --> 02:11:46.319
to continue, don't do it.
Do the blood work, the exam,

1609
02:11:46.439 --> 02:11:50.560
and the consultation. Two forty nine, two hundred and forty that's less than

1610
02:11:50.880 --> 02:11:56.239
your month's worth of coffee. Grossmanwellness
dot Com three oh three two three three

1611
02:11:56.439 --> 02:12:01.359
forty two forty seven. Hey,
I'm a believer. Let's talk Fran about

1612
02:12:01.439 --> 02:12:07.760
contracts. What's going on? Hey, Tom, thank you for taking my

1613
02:12:07.880 --> 02:12:13.239
call. Yes, what's happening.
I we signed a contract for a new

1614
02:12:13.319 --> 02:12:16.119
garage door on Sunday. Who did
you sign it with? Because I always

1615
02:12:16.119 --> 02:12:20.199
talk about one clear choice garage doors. I know and I did end up

1616
02:12:20.239 --> 02:12:26.079
going with them. Oh, is
that who you're complaining about? And it

1617
02:12:26.199 --> 02:12:28.840
is an older door, I know, Fran. Is that who you're complaining

1618
02:12:28.039 --> 02:12:31.359
Fran, Is that who you're complaining
about? Explaining about clear garage door?

1619
02:12:31.479 --> 02:12:37.720
No, they were they were good. Oh okay, what happened? So

1620
02:12:37.840 --> 02:12:41.319
I'm not complaining about them because they're
the ones we ended up getting the repair

1621
02:12:41.439 --> 02:12:43.840
done with. But you know,
they had a slick little salesman saying,

1622
02:12:43.880 --> 02:12:46.199
oh, your garage door is old, it's dangerous, blah blah blah.

1623
02:12:46.479 --> 02:12:50.920
And what's the name of the company
that? What's that company? Or Tom's

1624
02:12:50.079 --> 02:12:54.439
garage door, Don's garage door.
Now, let me explain something to you.

1625
02:12:54.680 --> 02:12:58.880
Let me explain something Don's Garage Doors. Okay, I used to endorse

1626
02:13:00.039 --> 02:13:03.479
them too. Did you know that? No? I did not. Don

1627
02:13:03.960 --> 02:13:09.920
Don personally was the nicest man you
ever want to meet, and he had

1628
02:13:09.960 --> 02:13:15.960
a great company, and I knew
him the same time I knew Chappie over

1629
02:13:16.199 --> 02:13:22.199
at one Clear Choice Garage Doors.
And here's what happened. Don sold out

1630
02:13:22.000 --> 02:13:28.199
to a giant company. Don's Garage
Doors is no longer Don's Garage Doors in

1631
02:13:28.319 --> 02:13:33.399
my opinion, So what so?
So, what what did don's garage doors

1632
02:13:33.479 --> 02:13:37.319
do. Well, we signed the
contract and then this is on Sunday.

1633
02:13:37.399 --> 02:13:43.880
So I called, and what was
the contract for for a new garage door?

1634
02:13:45.760 --> 02:13:52.039
Why? He railed new garage door. Knew everything, So why'd you

1635
02:13:52.159 --> 02:13:56.239
sign? Why did you want to
get a new door? Well, because

1636
02:13:56.479 --> 02:13:58.680
you know the door on our in
our home is it's an old wooden door

1637
02:13:58.720 --> 02:14:01.520
in it's very heavy. When this, okay broke, we had a hard

1638
02:14:01.520 --> 02:14:05.760
time. Okay, So what happened
after you signed the contract? Tell me

1639
02:14:05.840 --> 02:14:11.000
what happened before? Okay. So
anyway, we signed the contract to get

1640
02:14:11.039 --> 02:14:15.199
the new garage door. I called
them Monday morning and I said, we

1641
02:14:15.279 --> 02:14:18.279
don't want the new garage door anymore. We can't afford it, you know,

1642
02:14:18.399 --> 02:14:20.960
we just need I didn't tell them
why. I just said I don't

1643
02:14:22.000 --> 02:14:24.960
need it. And you did this
with and you did this within how many

1644
02:14:26.079 --> 02:14:31.239
days? The next day he came
out Sunday Sunday afternoon. I called Monday

1645
02:14:31.279 --> 02:14:33.039
morning. Okay, because if you
do a contract in your home, you

1646
02:14:33.199 --> 02:14:37.560
usually have three days go ahead,
right, So I said, I need

1647
02:14:37.600 --> 02:14:43.159
an email address so that I can
email and make sure you get it.

1648
02:14:43.439 --> 02:14:48.159
She said, well, I have
you on record, so Okay. Anyway,

1649
02:14:48.279 --> 02:14:50.760
the girl I talked to, her
name was Kelly. She said,

1650
02:14:50.880 --> 02:14:56.359
I'm going to send you an email
confirming that you have canceled. She goes,

1651
02:14:56.399 --> 02:14:58.960
you are within your three days,
I'm going to send you an email.

1652
02:14:58.520 --> 02:15:01.600
Well, I did get it.
I didn't get it by noon,

1653
02:15:01.840 --> 02:15:05.680
so I waited till about one.
I call back. I got a different

1654
02:15:05.760 --> 02:15:07.479
girl. She said, I see
you in our system, and every time

1655
02:15:07.520 --> 02:15:11.439
you call, they say this call. Okay, so listen here. Here's

1656
02:15:11.479 --> 02:15:16.680
what I want to know. Are
they denying that you canceled. No,

1657
02:15:16.079 --> 02:15:20.760
they're not denying, And what's the
problem paranoid? I'm just paranoid from listening

1658
02:15:20.840 --> 02:15:24.199
to you. So they do have
a form that I filled out. I

1659
02:15:24.399 --> 02:15:28.319
printed it off. I filled it
out with the dates canceling. I mailed

1660
02:15:28.359 --> 02:15:33.239
it this morning with return receipt at
the post office, so I will have

1661
02:15:33.359 --> 02:15:37.439
proof when they get it. I
also did finally get an email address from

1662
02:15:37.479 --> 02:15:39.520
them. I don't know if it
just goes to a general mailbox, it's

1663
02:15:39.560 --> 02:15:43.039
never going to be seen. I
just want to know if that What was

1664
02:15:43.159 --> 02:15:48.800
this on this past Sunday, yes, two days ago. Okay, So

1665
02:15:48.920 --> 02:15:52.960
you're still within the right to rescind
right, I'm still within my right to

1666
02:15:54.039 --> 02:15:56.079
rescind. Okay, let me let
me say this clearly. Hold on,

1667
02:15:56.239 --> 02:16:05.439
let me say this clearly. Okays, garage doors. Fran cancels her contract.

1668
02:16:05.520 --> 02:16:13.720
What's your last name? Ois?
Fran Ozunis cancels her contract. She

1669
02:16:13.000 --> 02:16:20.079
called Monday to cancel, and you
people are not acknowledging it or giving her

1670
02:16:20.239 --> 02:16:26.760
confirmation. She called me because she's
concerned about that. Now, I doubt

1671
02:16:26.880 --> 02:16:31.239
she's lying about calling you, and
I'm sure we can show a record of

1672
02:16:31.319 --> 02:16:35.719
a call to you on her cell
phone, so please give her confirmation.

1673
02:16:37.040 --> 02:16:39.799
I just wanted to have something out
there. By the way, It's Tuesday,

1674
02:16:39.879 --> 02:16:43.760
March fifth, on the Tom Martino
Show. Listen, Fran, they'll

1675
02:16:43.840 --> 02:16:48.120
be insane to give you a hard
time, but who knows. But that

1676
02:16:48.520 --> 02:16:52.600
sucks. Do you want us to
call for question for you? Tom?

1677
02:16:54.040 --> 02:16:58.879
Yeah? Because a postmark. If
you postmark your notice by mail within the

1678
02:16:58.959 --> 02:17:01.239
three days, does that can have
noticed it? Did you send an email?

1679
02:17:03.479 --> 02:17:05.879
I did send an email. That's
all you need. Listen. They'd

1680
02:17:05.959 --> 02:17:09.559
have to say that you didn't do
Listen. There's no way I'm gonna be

1681
02:17:09.639 --> 02:17:15.079
your witness. I'm gonna be your
witness and you send emails and you're gonna

1682
02:17:15.120 --> 02:17:16.520
you know, why would you call
and say all this if you didn't do

1683
02:17:16.600 --> 02:17:20.120
it. You're still within your three
days. It's not like you're calling five

1684
02:17:20.239 --> 02:17:24.239
days later saying I did it.
You're doing it now. By the way,

1685
02:17:24.360 --> 02:17:28.719
Don's garage doors is not By the
way, is not don garage doors.

1686
02:17:28.719 --> 02:17:33.319
I want you to know Don's not
there. Don sold out, Okay,

1687
02:17:33.920 --> 02:17:37.120
And I'm glad that Don. I'm
glad. Don's a great guy.

1688
02:17:37.239 --> 02:17:43.639
But Don's garage doors is not Don's
garage doors. No. Threell three seven

1689
02:17:43.639 --> 02:17:46.120
to one three talk seven seven one
three eight two five five. I got

1690
02:17:46.239 --> 02:17:48.440
to take a break. I'm sorry, but if you have a problem,

1691
02:17:48.520 --> 02:17:52.360
call us back. We got more
coming up. Go with a sure thing

1692
02:17:52.520 --> 02:17:56.920
Denver's Best roofer Excel roofing dot com. You don't pay a cent until you're

1693
02:17:56.000 --> 02:18:03.920
content. Time for an insurance checkup
free, no obligation. In comparison,

1694
02:18:03.079 --> 02:18:09.120
call Compass Insurance paying too much your
coverage at dozens of insurance companies find out

1695
02:18:09.200 --> 02:18:11.719
now three all three seven seven to
one help. You'll think you're his only

1696
02:18:11.840 --> 02:18:16.600
customer when you choose Frank durand the
real estate man dot com to list your

1697
02:18:16.680 --> 02:18:28.600
home with Remax Alliance three all three
nine two zero sixteen twenty two. Hi

1698
02:18:28.879 --> 02:18:35.280
Tom Martino, your troubleshooter three three
seven one three talk seven one three eight

1699
02:18:35.360 --> 02:18:41.799
two five five. So this trend
happening in California we're going to talk about

1700
02:18:41.799 --> 02:18:48.520
tomorrow a bit. It's called Yardsworth. One of my YouTube morons put me

1701
02:18:48.639 --> 02:18:54.040
hip to it. Because of the
housing crisis in California, people can sell

1702
02:18:54.159 --> 02:19:01.639
portions of their backyard and sideyard for
access where they build tiny structures and they

1703
02:19:01.719 --> 02:19:07.280
buy it from you for six figures
or more. It's called yardsworth, and

1704
02:19:07.360 --> 02:19:09.879
it looks like it might be coming
to Colorado. We'll talk about that.

1705
02:19:09.600 --> 02:19:15.639
I'm Tom Martino. Don't remember three
oho three Martino, Save all your problems

1706
02:19:15.719 --> 02:19:15.920
for me.