WEBVTT 1 00:00:00.600 --> 00:00:13.519 Yeah, ripped off, bad news, So you don't have come. Run 2 00:00:13.560 --> 00:00:18.480 in as fast as we can. Show Shooter's gonna help them. Come, 3 00:00:19.039 --> 00:00:25.320 man, this is the Troubleshooter Show. No, Tom Martinez, Welcome to 4 00:00:25.359 --> 00:00:27.679 the show, the only show of it's kg. We're here to solve problems, 5 00:00:27.679 --> 00:00:32.000 answer questions, take complaints. Our gold in life is to try to 6 00:00:32.039 --> 00:00:36.280 make your life a little bit better. We've recovered over three hundred million dollars. 7 00:00:36.479 --> 00:00:38.759 If you're new to the show, think of that number. Three hundred 8 00:00:38.759 --> 00:00:42.320 million dollars, more than a lot of law firms out there. And we 9 00:00:42.359 --> 00:00:45.439 don't charge anything. We don't take a retainer up front. We just like 10 00:00:45.520 --> 00:00:49.719 to help. You've been ripped off, maybe a bad contractor maybe a badchiro 11 00:00:49.880 --> 00:00:53.880 practor how's that bad, Dennis? How about a landlord that's been giving you 12 00:00:53.960 --> 00:00:56.719 the business and you want to get out of there, and you got to 13 00:00:56.799 --> 00:01:00.479 learn how to do it. That's what we're here for. We're here to 14 00:01:00.799 --> 00:01:04.239 help you, and I love doing it every day. Tom loves doing it 15 00:01:04.280 --> 00:01:08.359 every day in studio with me, a friend and an attorney that I have 16 00:01:08.519 --> 00:01:15.000 personally used multiple times for personal injury. It's always funny saying an attorney. 17 00:01:15.040 --> 00:01:19.200 I use multiple times because if you were, you know, if you were 18 00:01:19.239 --> 00:01:26.159 practicing in a courthouse every day, getting people off of different problems they find 19 00:01:26.200 --> 00:01:30.079 themselves, and that wouldn't sound good at all. But for personal injury sound 20 00:01:30.120 --> 00:01:33.319 good for me, It would sound good for you. John. Did you 21 00:01:33.439 --> 00:01:36.719 ever do any criminal defense out of curiosity? Yeah? I sure did, 22 00:01:36.879 --> 00:01:40.359 and then you switched over to personal injury. I never switched. I always 23 00:01:40.400 --> 00:01:46.120 did personal injury. I did criminal defense work on top of the personal injury 24 00:01:46.159 --> 00:01:51.959 for probably the first seven or eight years, maybe nine years that I practiced. 25 00:01:51.959 --> 00:01:55.079 So you're pretty well versed in it. Yeah, Yeah, that's pretty 26 00:01:55.079 --> 00:01:59.200 cool. Anybody any questions for John. We're going to be talking personal injury. 27 00:01:59.239 --> 00:02:01.120 It's the beginning of the show. We got no lines, We had 28 00:02:01.159 --> 00:02:06.400 nothing overnight, which almost never happens. We usually call three oh three Martino. 29 00:02:06.840 --> 00:02:09.080 You can leave a message and we get back to you, get you 30 00:02:09.159 --> 00:02:12.599 on the show to try to help you out. But if you need help 31 00:02:12.719 --> 00:02:16.000 right now is a great time to call three zero three Martino. That number 32 00:02:16.039 --> 00:02:20.879 comes right here during the show. It goes to a message machine or to 33 00:02:21.439 --> 00:02:24.800 somebody after hours with three three Martino, three oh three seven one three eight 34 00:02:24.800 --> 00:02:29.639 two five five. You can also email help at troubleshooter dot com. I 35 00:02:29.680 --> 00:02:35.240 do want to talk about something though the verdicts in it looks like Hunter Biden 36 00:02:35.479 --> 00:02:38.479 was found guilty on all counts. I don't even know how many counts. 37 00:02:38.840 --> 00:02:42.960 Of course, that's all you can see in the news right now. John, 38 00:02:43.039 --> 00:02:46.719 I don't know how closely you follow this stuff. And this isn't a 39 00:02:46.759 --> 00:02:52.120 political issue that I'm talking about, but my understanding was when it comes to 40 00:02:52.240 --> 00:02:58.439 guns and possibly what basically he checked a box. I bought plenty of guns 41 00:02:58.479 --> 00:03:00.759 in my life, and when you go and it doesn't matter if it's Walmart 42 00:03:00.840 --> 00:03:04.360 or wherever you're buying a gun. In fact, I don't think Walmart sells 43 00:03:04.400 --> 00:03:06.759 them anymore, but it doesn't matter. You're going to buy a gun. 44 00:03:06.800 --> 00:03:09.879 They run the background check and there's a little box that says I'm not on 45 00:03:09.960 --> 00:03:15.039 drugs or you know, I'm not under the influence of drugs or something along 46 00:03:15.080 --> 00:03:19.879 those terms. I think I think Morless says I'm not addicted to drugs. 47 00:03:19.879 --> 00:03:23.039 Do you know what it says? I can't quote it, but it's basically, 48 00:03:23.080 --> 00:03:25.919 I'm not addicted to or a user of drugs. Drugs. So, 49 00:03:27.000 --> 00:03:30.439 and he checked that box and it was proven that he was. But beyond 50 00:03:30.520 --> 00:03:35.159 that, everybody knows that part. There's some other cases, to my understanding, 51 00:03:35.199 --> 00:03:38.039 that are sitting in the Supreme Court. I don't know if we'll get 52 00:03:38.080 --> 00:03:42.680 decisions on them this term. I believe this Thursday we might. I don't 53 00:03:42.680 --> 00:03:46.319 know. Well, so, and then we're also going to get a decision 54 00:03:46.520 --> 00:03:52.759 on Trump as well, right community case. So, but that those will 55 00:03:52.759 --> 00:03:55.800 definitely come down this session. Yeah, they're all they've all been argued. 56 00:03:55.919 --> 00:04:00.800 Yeah, they're all being drafted. If they release them, just putting on 57 00:04:00.960 --> 00:04:03.360 the number of cases they have pending, they can release a couple of days 58 00:04:03.360 --> 00:04:06.360 a week, or just one day, or really whatever they want to do. 59 00:04:06.400 --> 00:04:10.240 They've done three days a week in the past. But going back to 60 00:04:10.280 --> 00:04:14.199 this one with Hunter, in this case, my understanding is there's a case 61 00:04:14.199 --> 00:04:16.160 and I don't know what the name of the cases you might, but it 62 00:04:16.160 --> 00:04:23.079 comes down to this, if you're either mentally ill or possibly on drugs or 63 00:04:23.199 --> 00:04:26.720 using drugs, the argument would be, what does that have to do with 64 00:04:26.839 --> 00:04:30.560 buying a gun? In other words, most of us probably don't want someone 65 00:04:30.600 --> 00:04:34.120 that's mentally ill or you know, doing crack cocaine carrying a gun around. 66 00:04:34.240 --> 00:04:39.800 But that's not even the argument. My understanding is the argument is are they 67 00:04:39.839 --> 00:04:46.120 allowed to purchase a firearm if they are either addicted to drugs or if they've 68 00:04:46.120 --> 00:04:49.759 been in an insane asylum. What do you know about that case? Absolutely 69 00:04:49.839 --> 00:04:56.920 nothing other than I believe it's limited to more of a mental health question rather 70 00:04:57.000 --> 00:05:00.560 than a drug abusing illegal drugs. I mean, you know, addicted to 71 00:05:00.639 --> 00:05:03.720 drugs, that could that could take a number of different forms. I mean 72 00:05:04.040 --> 00:05:10.680 we're talking about with Hunter, a guy who's smoking crack and doing god knows 73 00:05:10.720 --> 00:05:13.279 what out there. I mean, we all saw the pictures on the computer. 74 00:05:13.480 --> 00:05:15.639 It's incredible. Everything else. I mean, this is not a stable 75 00:05:15.680 --> 00:05:19.439 guy that we went out there buying guns. The issue of mental health is 76 00:05:19.480 --> 00:05:26.040 a completely separate issue, and that could encompass a really broad spectrum of people, 77 00:05:26.720 --> 00:05:29.680 some of which you probably would not want to have a gun, but 78 00:05:29.839 --> 00:05:32.959 others perhaps you would. And so where do you where do you define mental 79 00:05:32.959 --> 00:05:35.560 health? I mean, is it? Is it? I wonder what the 80 00:05:35.639 --> 00:05:40.879 particular case is because a lot of times they're not deciding a huge question. 81 00:05:41.279 --> 00:05:45.399 They're deciding almost ever, yeah, almost never, they're they're interpreting. I 82 00:05:45.439 --> 00:05:48.839 mean, you have to understand the Supreme Court generally doesn't just reach down and 83 00:05:49.040 --> 00:05:54.240 interfere with the case on the facts. I mean, the facts are found 84 00:05:54.240 --> 00:06:00.800 by lower trial courts and most of the time they don't get disturbed. Okay, 85 00:06:00.120 --> 00:06:03.800 what the Supreme Court gets involved in is the interpretation of the law, 86 00:06:04.240 --> 00:06:09.759 and generally that also has nothing to do with the trial court. It's dealing 87 00:06:09.800 --> 00:06:14.160 with what the Court of Appeals did when when they interpreted the trial court. 88 00:06:14.199 --> 00:06:15.680 So you've got the trial court, which is where Hunter's at today, which 89 00:06:15.680 --> 00:06:19.560 is where Trump's at today. You know, everything is most certainly going to 90 00:06:19.600 --> 00:06:25.800 get appealed. That appeal to call it and only then would the issue be 91 00:06:26.040 --> 00:06:30.399 ripe to petition to the Supreme Court. Now there are exceptions to that. 92 00:06:30.480 --> 00:06:33.800 I don't think you still have to have a good reason in order to appeal 93 00:06:33.800 --> 00:06:38.160 it up. In other words, aren't a lot of appeals rejected because it's 94 00:06:38.199 --> 00:06:42.120 not a yeah matter of law. So you can appeal by right to the 95 00:06:42.160 --> 00:06:46.160 Court of Appeals, and and almost every conviction you know are most of them 96 00:06:46.240 --> 00:06:48.519 do get appealed to that, but sometimes the Court of Appeals will reject them 97 00:06:48.519 --> 00:06:51.560 without even a hearing. I mean, they brief them up, they decide, 98 00:06:51.560 --> 00:06:56.120 they issue an opinion, and they move on. The Supreme Court is 99 00:06:56.199 --> 00:07:00.839 not an automatic thing. You you can petition to it, but they only 100 00:07:00.879 --> 00:07:04.399 select certain cases and it's called granting sorciary. And so the Supreme Court will 101 00:07:04.439 --> 00:07:08.759 look at, you know, hundreds of cases a year and then decide which 102 00:07:08.759 --> 00:07:12.759 ones they feel like. Really, you know, it narrowly addresses an issue 103 00:07:12.759 --> 00:07:16.439 that they want to deal with. Generally, it's like a you know, 104 00:07:16.480 --> 00:07:20.279 a series of holdings in the circuits that are different but on the same issue. 105 00:07:20.759 --> 00:07:24.920 I don't know if you know the answer to this, And I don't 106 00:07:24.959 --> 00:07:30.600 listen to a lot of talk radio. I really don't believe it or not 107 00:07:30.759 --> 00:07:32.879 man, not lately because it just drives me crazy. So I've kind of 108 00:07:32.920 --> 00:07:40.399 stepped back. But on the Trump conviction in New York, if you're convicted, 109 00:07:40.480 --> 00:07:45.240 if I'm convicted here of a felony by the State of Colorado, whatever 110 00:07:45.279 --> 00:07:51.920 that felony is, I cannot go directly to the Supreme Court in any manner 111 00:07:51.959 --> 00:07:57.600 whatsoever does it have to follow that? It goes to what the New York 112 00:07:58.079 --> 00:08:01.720 Appellate Court. Yes, And after the Appellate Court, the New York Supreme 113 00:08:01.800 --> 00:08:07.519 Court. At what point does it jump from the state where I can actually 114 00:08:07.560 --> 00:08:13.240 have someone outside what I would refer to is a corrupt state. Look at 115 00:08:13.240 --> 00:08:18.040 it. Can the Supreme Court if they wanted right now, let's say they 116 00:08:18.240 --> 00:08:24.439 sentence him to jail time. Is there anybody that could step in immediately outside 117 00:08:24.480 --> 00:08:28.920 of New York and take care of that? Is that even a possibility. 118 00:08:28.079 --> 00:08:33.600 I don't think the Supreme Court could reach that far down into a state level 119 00:08:33.639 --> 00:08:37.559 prosecution. The next level for Trump is going to be the New York Court 120 00:08:37.559 --> 00:08:41.759 of Appeals and then potentially the Supreme Court of New York, which could be 121 00:08:41.840 --> 00:08:43.559 years. It could be, or it could not be. I mean, 122 00:08:43.600 --> 00:08:48.519 if they just give it a hard no and stamp anda on it and move 123 00:08:48.559 --> 00:08:50.799 it along, it could be very quick. And it just kind of depends. 124 00:08:50.840 --> 00:08:54.840 But what you would expect to happen at some point is that they're going 125 00:08:54.879 --> 00:09:00.279 to petition one of the appeals courts to stay or delay the imposition of any 126 00:09:00.480 --> 00:09:03.759 you know, jail time if that's what he got sentenced to, pending the 127 00:09:03.799 --> 00:09:07.840 outcome of his appeals and stuff. So even in an example like an estate 128 00:09:07.960 --> 00:09:09.919 like Texas, I don't know how they are now, but I remember back 129 00:09:11.320 --> 00:09:13.639 back in the day, they would put people to death constantly. I mean, 130 00:09:13.679 --> 00:09:18.279 they probably executed more people than anybody else. And really I'm not asking 131 00:09:18.320 --> 00:09:22.639 what you think about that. But even at that point, because it's a 132 00:09:22.759 --> 00:09:26.759 state, like the Supreme Court couldn't reach down and stop that, or they 133 00:09:26.799 --> 00:09:33.919 have never So it's a little bit different in that circumstance because once they've exhausted 134 00:09:33.000 --> 00:09:37.440 all of their state appeals, yep, they then petitioned into the federal courts 135 00:09:39.399 --> 00:09:45.120 out nineteen eighty three for civil rights violations and seeking relief on a more of 136 00:09:45.120 --> 00:09:48.320 a civil rights standpoint. But that's after everything else, after the exhaustion of 137 00:09:48.360 --> 00:09:52.000 all the state the state remedies or state you know, appeals courts that there 138 00:09:52.039 --> 00:09:54.519 are all right, excellent, all right? Three oh three seven one three, 139 00:09:54.720 --> 00:09:56.799 two five five. I got to take a break, Charles, I 140 00:09:56.799 --> 00:10:01.399 promise I'll get to this real estate question. And we got two lines open 141 00:10:01.720 --> 00:10:11.200 three zero three Martino three oh three seven one three talk Go with a sure 142 00:10:11.320 --> 00:10:15.840 thing Denver's best roofer Excel roofing dot com. You don't pay a cent until 143 00:10:15.840 --> 00:10:22.039 you're contenth time for an insurance check up free no obligation. In comparison, 144 00:10:22.159 --> 00:10:28.279 call Compass insurance paying too much your coverage at dozens of insurance companies find out 145 00:10:28.279 --> 00:10:31.840 now three oh three seven seven to one help. You'll think you're his only 146 00:10:31.919 --> 00:10:35.720 customer when you choose Frank durand the real estate man dot com to list your 147 00:10:35.759 --> 00:10:41.240 home with Remax Alliance three oh three nine two zero sixteen twenty two. All 148 00:10:41.320 --> 00:10:45.320 right, three oh three seven one three eight two five five. You need 149 00:10:45.360 --> 00:10:48.639 some help, and now's a good time to call any issues with insurance too. 150 00:10:48.120 --> 00:10:52.559 Uh. John's a personal injury attorney. He is just knocked it out 151 00:10:52.559 --> 00:10:56.799 of the park for Susanna and myself that he represented my daughter. God, 152 00:10:56.840 --> 00:11:00.639 that's that's gotta be two or three years ago. Hey, John, quick 153 00:11:00.720 --> 00:11:03.000 question on that. It kind of came up yesterday on a different topic. 154 00:11:03.399 --> 00:11:07.840 But when you have a minor, because Addie was what was she, Susanne? 155 00:11:07.919 --> 00:11:11.720 She was like seventeen sixteen or seven sixteen or seventeen, she had her 156 00:11:11.759 --> 00:11:16.200 license, someone rear ended, or she had injuries. Car was totaled, 157 00:11:16.240 --> 00:11:20.519 the whole bit, but something you wanted to wait till she'd turned eighteen to 158 00:11:20.720 --> 00:11:26.159 finalize it, or else she'd have to wait till nineteen there was something strange. 159 00:11:26.519 --> 00:11:33.759 What happens if a miner in your household isn't an accident. That's just 160 00:11:33.799 --> 00:11:35.559 going to be a long answer. Here's the basic gist of it. The 161 00:11:35.679 --> 00:11:41.600 court and the law in Colorado say that the parents are not really capable of 162 00:11:41.679 --> 00:11:46.240 making decisions about what to do with the miner's case when it comes to managing 163 00:11:46.279 --> 00:11:50.159 money and stuff. So they're afraid, in layman's terms, Colorado for whatever 164 00:11:50.240 --> 00:11:54.320 reason probably they should be, honestly, in my opinion, is afraid the 165 00:11:54.360 --> 00:11:58.320 parents will blow the money. Yep. Okay, So here's what happens. 166 00:11:58.399 --> 00:12:03.519 We when we have a minor and when we have a settlement, and the 167 00:12:03.559 --> 00:12:07.600 threshold really in Colorado is ten thousand dollars. So if you're over that threshold, 168 00:12:07.720 --> 00:12:11.360 which she was, we have to go to court to get approval of 169 00:12:11.879 --> 00:12:13.960 what we do in a settlement. And the approval is not only the amount 170 00:12:15.000 --> 00:12:16.919 of the settlement, but the fees and the costs and the medical bills and 171 00:12:16.960 --> 00:12:22.240 the subrogation everything everything else, and on top of that, what we're going 172 00:12:22.320 --> 00:12:26.080 to do with the money. And so depending on kind of what's going on 173 00:12:26.159 --> 00:12:30.240 in the world, you know, if interest rates are good, and we 174 00:12:30.320 --> 00:12:33.399 can structure a settlement to where it grows and pays out when they achieve you 175 00:12:33.399 --> 00:12:37.120 know, adulthood and stuff, then we'll do that sometimes, you know, 176 00:12:37.919 --> 00:12:41.559 in consultation with the parents who are trying to fund college or some other things 177 00:12:41.600 --> 00:12:45.279 like that. So it just really depends on the kid and what it's purely 178 00:12:45.440 --> 00:12:48.080 going to protect the child, absolutely one hundred percent to protect the child. 179 00:12:48.519 --> 00:12:52.679 And so the standard in fact when you go to court is it's you know, 180 00:12:52.799 --> 00:12:54.879 in the child's best interest, and that really dictates everything. Was it 181 00:12:54.919 --> 00:12:58.600 in the best interest to hire the attorney, Is it in the best interest 182 00:12:58.000 --> 00:13:03.240 to greet to the settlement and so on. So here's the challenge though. 183 00:13:03.320 --> 00:13:09.759 In Colorado, if you are eighteen years old or older, you are considered 184 00:13:09.799 --> 00:13:13.039 an adult, okay, And if you're eighteen years in a day and you 185 00:13:13.080 --> 00:13:16.320 want to settle your own personal injury case and keep the money in the pocket, 186 00:13:16.639 --> 00:13:22.039 you can. But if you're seventeen years, three hundred and sixty four 187 00:13:22.120 --> 00:13:26.960 days and you're still considered a minor and you settle that case a day before 188 00:13:26.000 --> 00:13:31.639 your eighteenth birthday, that money will be subject to the jurisdiction of the court 189 00:13:31.320 --> 00:13:35.159 they're over eighteen all the way out until you are twenty one years old. 190 00:13:35.240 --> 00:13:39.279 Twenty one, yes, sir, so by waiting or by not waiting, 191 00:13:39.399 --> 00:13:45.879 wait a minute, So until she turned eighteen, we avoided the necessity of 192 00:13:45.879 --> 00:13:48.720 waiting until she was twenty. Till she was twenty one, and we could 193 00:13:48.720 --> 00:13:52.039 have settled it, but that money would have been tied up until she you 194 00:13:52.039 --> 00:13:56.759 know, up until the age of eighteen, very limited circumstances that she could 195 00:13:56.759 --> 00:14:00.399 take the money out. After eighteen and up to twenty one, she could 196 00:14:00.440 --> 00:14:01.519 go to court and petition and say, hey, Judge, I want to 197 00:14:01.519 --> 00:14:05.600 buy X or spend it on why. Yeah, I don't know. The 198 00:14:05.639 --> 00:14:07.799 judge could approve it. But once she hit twenty one, the court loses 199 00:14:07.879 --> 00:14:11.159 jurisdiction. They give her all the money, or if it's an annuity or 200 00:14:11.200 --> 00:14:15.399 something that pays out over time, it just becomes her property. Goes. 201 00:14:15.919 --> 00:14:18.120 What we did, and I'm not going to talk about the amount, but 202 00:14:18.159 --> 00:14:20.840 I opened her a day trade, not a day trading, but a stock 203 00:14:20.879 --> 00:14:24.600 account, if you will, with a Merritrade back in the day, and 204 00:14:24.639 --> 00:14:28.120 then also a roth account with them, and ironically enough, most of it 205 00:14:28.159 --> 00:14:33.759 was Microsoft and Walmart. So I mean, she's probably already doubled that money. 206 00:14:33.960 --> 00:14:35.840 Great, you know we weren't going to let her spend it. I 207 00:14:35.840 --> 00:14:41.720 mean, I mean since that the existence of those rules is not really for 208 00:14:41.799 --> 00:14:43.639 people like you, Mark, So I mean that's the reality, is that 209 00:14:45.080 --> 00:14:48.799 some parents are going to wisely invest the money. We hear every child actor 210 00:14:48.799 --> 00:14:50.639 in the world. They seem to turn eighteen, they have no money anymore, 211 00:14:50.679 --> 00:14:54.919 and they made millions and they end up working his security in an arcade 212 00:14:54.919 --> 00:14:58.399 in a mall. That's exactly what they're trying to avoid. I like that, 213 00:14:58.519 --> 00:15:01.960 dude, most do that last part of that, or you go on. 214 00:15:01.080 --> 00:15:05.919 I don't know really what the requirements are. I think most dates had 215 00:15:05.960 --> 00:15:07.679 some version of it for them. Yeah, all right, three O three 216 00:15:07.759 --> 00:15:11.639 seven one three A two five five Charles, what's going on with you? 217 00:15:13.879 --> 00:15:16.919 Hey? What's going on? I didn't expect to get on more of an 218 00:15:16.919 --> 00:15:20.679 observation in a question. But uh, it's a great show, by the 219 00:15:20.679 --> 00:15:24.200 way, And I'm actually in your old stomping ground a Pea town. But 220 00:15:24.320 --> 00:15:28.399 uh, you're I'm sorry say that again, p Town, Tulsa. Yeah, 221 00:15:28.399 --> 00:15:30.759 you're a stomping ground. I guess. Oh no, kidd, where 222 00:15:30.759 --> 00:15:33.440 do you live in Tulsa, man, Well, I live I actually work 223 00:15:33.480 --> 00:15:37.799 in Tulsa, but I live out a little town outside of Tulsa called what 224 00:15:39.799 --> 00:15:43.399 oh begs. I have not heard of them. Man. I lived in 225 00:15:43.480 --> 00:15:46.840 Koweita for a while. That's a small town. And then Susanna and I 226 00:15:46.919 --> 00:15:50.639 lived in Tulsa and broken herow. Yeah, that's a small town. I 227 00:15:50.639 --> 00:15:52.039 mean I moved in, doubled up on the payment, paid off the house 228 00:15:52.080 --> 00:15:56.360 in nice nine years, you know, So I mean we're doing good. 229 00:15:56.480 --> 00:16:00.799 What's your question, mat Well, my observation slash question is, you know, 230 00:16:00.919 --> 00:16:07.200 I came from whitey Key down this way, and I noticed that every 231 00:16:07.200 --> 00:16:08.960 now and then I'll get on gentle one look. And I was listening to 232 00:16:10.159 --> 00:16:14.759 the five twenty you know, the five thirty one show about Florida and assessments 233 00:16:14.799 --> 00:16:21.200 and all that. X. Yeah, I've noticed in Hawaii right now. 234 00:16:21.279 --> 00:16:25.240 I guess you guys know about fees simple and lease hold on the on the 235 00:16:25.279 --> 00:16:30.919 property, okay, And there are tons of condos coming up off well for 236 00:16:30.960 --> 00:16:33.120 sale basically now. The HLA has always been high on it, but you've 237 00:16:33.120 --> 00:16:38.159 never able really to see as many of these up for sale. And I 238 00:16:38.200 --> 00:16:44.440 think what's going on is these lease holds are coming up. They're coming do 239 00:16:44.720 --> 00:16:48.120 so basically on lease hold, if you buy the property, when the lease 240 00:16:48.159 --> 00:16:51.879 hold is done, it reverts to the lease holder. Well, I mean 241 00:16:51.919 --> 00:16:55.240 you'd have to buy a you'd have to be a moron to buy something, 242 00:16:55.279 --> 00:17:00.320 unless if you're factoring in when it's up, I mean exactly. You know 243 00:17:00.360 --> 00:17:03.519 what else that happens with is like Tom's got I think one hundred I think 244 00:17:03.559 --> 00:17:07.240 it's one hundred year lease and not all of them are this way, but 245 00:17:07.319 --> 00:17:10.720 on his hangar, so I mean he doesn't even well he kind of owns 246 00:17:10.759 --> 00:17:14.240 the building, which is strange, but the land eventually, So let's say 247 00:17:14.240 --> 00:17:18.519 it is seventy five years down the road. I mean, whoever owns it 248 00:17:18.559 --> 00:17:22.720 at that time could possibly if they didn't redo it, would would only own 249 00:17:22.759 --> 00:17:26.279 it for twenty five years, right right exactly. And that's why you're saying, 250 00:17:26.799 --> 00:17:30.200 you know, where's a lot of that in Mexico too. I mean 251 00:17:30.200 --> 00:17:33.839 it's a little different, but beach properties like that, right right, right, 252 00:17:34.039 --> 00:17:36.920 So, but what's your question on it? I mean, to me, 253 00:17:37.039 --> 00:17:40.160 that's all due diligence, John chime in. I mean, you know 254 00:17:40.279 --> 00:17:42.559 you're not a real estate attorney. But honestly, I go to buy something, 255 00:17:42.599 --> 00:17:47.119 it doesn't matter what it is, I expect my attorney is going to 256 00:17:47.200 --> 00:17:49.680 figure out what the hell I'm buying it. I would expect the title company 257 00:17:49.680 --> 00:17:52.680 that I'm paying to figure out what the hell I'm going to own at the 258 00:17:52.759 --> 00:17:56.880 end of it. Yeah, that's what the title work is for, you 259 00:17:56.880 --> 00:18:00.000 know. And so basically, like I said, question, it was really 260 00:18:00.039 --> 00:18:03.119 an observation. Well, and here's the other observation on what you said. 261 00:18:03.119 --> 00:18:07.359 Man. And we've talked about this a lot, even right here in Colorado 262 00:18:07.440 --> 00:18:12.519 or in Texas, Oklahoma, any place, these hailstorms or these tornadoes, 263 00:18:12.559 --> 00:18:18.039 any place the devastation has taking place. It's getting to the point where you 264 00:18:18.119 --> 00:18:22.880 can't even afford insurance. Your h away hits you with a special assessment of 265 00:18:23.079 --> 00:18:27.839 like yeah, let's say it's one hundred people in the entire complex and they 266 00:18:27.880 --> 00:18:33.680 got a million dollar deficiency and something happens to the roof. I mean, 267 00:18:33.720 --> 00:18:37.599 you can't even afford to live there anymore. I don't think i'd buy a 268 00:18:37.599 --> 00:18:41.039 condo anymore. Well, yeah, like I said, in my house, 269 00:18:41.079 --> 00:18:45.960 and I've been there ten years now, well eleven years now, and I 270 00:18:47.000 --> 00:18:51.920 had a roof for up on it yesterday and not one hell no, not 271 00:18:52.160 --> 00:18:56.039 any damage whatsoever. Hal nothing nice and so like I said, yeah, 272 00:18:56.039 --> 00:18:59.079 we're we're doing good, you know. So, hey, what the hell 273 00:18:59.119 --> 00:19:02.759 brought you from? Where are you right now? Are you in Oklahoma? 274 00:19:02.880 --> 00:19:06.200 That small town or are you in Colorado? No? No, no, 275 00:19:06.240 --> 00:19:11.000 I'm in I'm that small town in Oklahoma. Yeah, so what the hell 276 00:19:11.000 --> 00:19:14.119 how do you go from? How do you go from Hawaii to Oklahoma? 277 00:19:15.200 --> 00:19:18.599 Well, unfortunately, it's kind of what happened was my brother passed away, 278 00:19:18.720 --> 00:19:23.519 my brother got my mother got sick and uh uh yeah. And it's one 279 00:19:23.519 --> 00:19:26.680 of those things where you're trying to hire nurses and I got you, I 280 00:19:26.720 --> 00:19:30.680 got your family. I mean that's what brought you, their family. Yeah, 281 00:19:30.160 --> 00:19:33.680 exactly. You know, so I came cool man take care of her 282 00:19:33.759 --> 00:19:37.200 for Yeah. Well, Charles, I appreciate you calling and checking in man. 283 00:19:37.240 --> 00:19:40.039 And you know, if anything people do, it's buy or beware. 284 00:19:40.519 --> 00:19:41.799 I mean, I don't care what you buy. If you're buying a car, 285 00:19:41.880 --> 00:19:45.759 you want to make sure to check the title. I'll tell you what. 286 00:19:45.839 --> 00:19:48.759 The call we get that blows me away is people that buy a car 287 00:19:48.000 --> 00:19:52.920 and they don't get the title, And I mean you can't go register the 288 00:19:52.920 --> 00:19:56.319 car. You own nothing. You gave someone your money and they gave you 289 00:19:56.359 --> 00:19:59.160 a bill of sale, but you don't have a title, or they give 290 00:19:59.160 --> 00:20:03.000 you a promise to pay off the vehicle so the title comes to you. 291 00:20:03.279 --> 00:20:06.880 I mean you bought nothing. You bought nothing. And when it comes to 292 00:20:06.920 --> 00:20:10.720 a home, think of a title company. Don't ever if you're paying cash 293 00:20:10.759 --> 00:20:15.000 for some property somewhere or cash for a fix and flip. If you don't 294 00:20:15.000 --> 00:20:18.519 have a good attorney on your side that knows what they're doing, knows how 295 00:20:18.559 --> 00:20:22.480 to do the research. And you're like too cheap to use a title company 296 00:20:22.480 --> 00:20:26.480 and get an insurance policy, and they are relatively cheap, You're crazy. 297 00:20:26.680 --> 00:20:30.799 I think you're absolutely nuts unless you know what you're doing. Larry has a 298 00:20:30.920 --> 00:20:33.799 question on flooring, and I think a contractor. You'll be up next. 299 00:20:33.880 --> 00:20:37.559 We got two lines open three oh three Martino, three oh three, seven 300 00:20:37.559 --> 00:20:47.839 to one to three talk go with a sure thing Denver's Best Roofer Excel Roofing 301 00:20:47.960 --> 00:20:53.440 dot com. You don't pay a cent until you're content. Time for an 302 00:20:53.440 --> 00:20:59.119 insurance check up free, no obligation. In comparison, call Compass Insurance paying 303 00:20:59.119 --> 00:21:03.000 too much your bridge at dozens of insurance companies. Find out now three all 304 00:21:03.039 --> 00:21:06.720 three seven to seven to one help. You'll think you're his only customer when 305 00:21:06.720 --> 00:21:11.039 you choose Frank durand the real Estateman dot com to list your home with Remax 306 00:21:11.079 --> 00:21:21.559 Alliance three all three nine two zero sixteen twenty two. All right, Frank 307 00:21:21.640 --> 00:21:25.240 Duran, the real estate man, How I love the Frank, Oh my 308 00:21:25.359 --> 00:21:30.440 goodness. When we were shopping for our house, Frank negotiated with the owner 309 00:21:30.680 --> 00:21:33.240 the house we bought out in Franktown happened to be empty for about eight months. 310 00:21:33.319 --> 00:21:36.599 They didn't know if they were going to stay or move. He found 311 00:21:36.599 --> 00:21:38.920 out there was two different mortgages, so the people that were selling it had 312 00:21:38.960 --> 00:21:42.559 a mortgage on the home we bought from him. Plus they had another house 313 00:21:42.599 --> 00:21:47.920 at Tom not to Tom that. Frank found that they had another mortgage. 314 00:21:47.960 --> 00:21:52.039 So we started calculating their cash flow and figuring out how much an interest they 315 00:21:52.039 --> 00:21:56.319 were paying these month for both these homes. Then we made them a low 316 00:21:56.359 --> 00:22:00.119 ball offer and told them we'll close them thirty days and guess what they accept 317 00:22:00.200 --> 00:22:03.799 it. And he saved me about one hundred thousand dollars on that house. 318 00:22:03.079 --> 00:22:07.839 But that's just one example out. Frank knows how to negotiate. You want 319 00:22:07.880 --> 00:22:11.519 someone that's savvy when you are looking for a realtor whether you're buying or selling, 320 00:22:11.559 --> 00:22:15.839 you want the right guy. That's Frank Durand check him out of Frank 321 00:22:15.920 --> 00:22:18.960 Duran homes dot com. Now, Larry, what's going on with you? 322 00:22:19.079 --> 00:22:26.960 Larry? Well, I just need some advice on doing a home premodeling project. 323 00:22:27.400 --> 00:22:33.279 Okay, flooring basically, is it just flooring? It's just flooring? 324 00:22:33.400 --> 00:22:38.160 And what's there now? And is it your primary residence? Yeah? Primary? 325 00:22:38.400 --> 00:22:47.160 Okay, old very old linoleum that But what have you got that really 326 00:22:47.200 --> 00:22:51.640 old stuff that you would roll out? Yeah? Wow, Okay, that's 327 00:22:51.640 --> 00:22:53.599 some old school stuff. Man, when was the house built? And I'm 328 00:22:53.640 --> 00:23:00.480 asking this for a different reason, but then maybe twenty years ago or or 329 00:23:00.559 --> 00:23:03.920 what put in some of the laminate flooring? Yeah, but you don't think 330 00:23:03.960 --> 00:23:07.039 you're you don't think you're going to have any form of an asbestos question? 331 00:23:07.200 --> 00:23:10.400 Do you? Okay? Keep going? Then we won't to even go down 332 00:23:10.400 --> 00:23:15.480 that road. Yeah. So what I just want to see is what is 333 00:23:15.519 --> 00:23:19.720 the recommendation from you and from Tom on paying for it? Uh? You 334 00:23:19.799 --> 00:23:25.000 pay for the product so they can get it ordered. Boy, I'll tell 335 00:23:25.039 --> 00:23:29.839 you man, we will never I'm going to pull my skirt up. As 336 00:23:29.920 --> 00:23:34.519 scary as that sounds, you know. When it comes to we have people 337 00:23:34.559 --> 00:23:38.240 on the referral list. In fact, the flooring guy I use all the 338 00:23:38.319 --> 00:23:42.119 time is Buddy Mitchell. We also have Big Bear. He's going to be 339 00:23:42.160 --> 00:23:47.440 redoing some hardwood and stuff a little different. But when it comes to carpet, 340 00:23:47.519 --> 00:23:49.920 when it comes to planking, when it comes to tile, any kind 341 00:23:49.920 --> 00:23:56.240 of flooring. For the most part, I like Buddy Mitchell and Karen Mitchell. 342 00:23:56.279 --> 00:24:00.759 They owned Simply Floorsinc. Dot Com. But here where I'm going with 343 00:24:00.799 --> 00:24:03.880 this, I do believe they take a percentage down. Now, I won't 344 00:24:03.880 --> 00:24:07.319 give them a percentage down. I simply won't do it. I don't care 345 00:24:07.799 --> 00:24:11.319 if they're on the referral list or not. And a lot of them, 346 00:24:11.440 --> 00:24:15.079 especially a couple of landscapers, hate when I get into this zone. I 347 00:24:15.200 --> 00:24:18.480 don't give money up front. I simply don't. Now. Of course, 348 00:24:18.680 --> 00:24:21.599 it's not going to bother them that I'm doing it, because they know me 349 00:24:21.640 --> 00:24:25.319 and I advertise for them, so it's like it's not even a deal. 350 00:24:25.319 --> 00:24:27.920 But they don't know you. I don't even know why, Buddy, or 351 00:24:27.960 --> 00:24:33.240 anybody else on the referral list, whether a flooring company or a landscaper, 352 00:24:33.599 --> 00:24:37.160 if you're working at someone's primary residence. For the life of me, I 353 00:24:37.160 --> 00:24:40.240 don't know why they care, because they can always put a lean on your 354 00:24:40.240 --> 00:24:44.240 house. So to answer your question, I trust Buddy, and I know 355 00:24:44.319 --> 00:24:47.039 we won't rip you off, and I know you'll get your flooring, and 356 00:24:47.079 --> 00:24:51.279 I know you'll be happy, and I know the pricing's good. But I 357 00:24:51.319 --> 00:24:55.440 think he does want thirty percent down. I'm not sure. I don't give 358 00:24:55.559 --> 00:24:59.720 money down. If I order custom windows, which I've never done, and 359 00:24:59.799 --> 00:25:03.720 they have to measure out what we have because our windows are strange, and 360 00:25:03.839 --> 00:25:07.480 I know that that company is never going to resell those windows. I would 361 00:25:07.480 --> 00:25:11.359 pay for those windows directly to the manufacturer. I would do that. I 362 00:25:11.400 --> 00:25:17.160 would have no problem doing that. But when it comes to planks or hardwood 363 00:25:17.359 --> 00:25:21.440 or tile, I just can't see it. John Fuller, I swear to 364 00:25:21.480 --> 00:25:26.839 God, here's the part that's really crazy about what I'm saying. If it 365 00:25:26.160 --> 00:25:32.680 wasn't for people giving money down, I wouldn't have a show. Tom wouldn't 366 00:25:32.720 --> 00:25:37.000 have had to have a show. Think about that. It's a conundrum when 367 00:25:37.039 --> 00:25:41.160 it comes to me. But I literally when I deal with our referral list 368 00:25:41.200 --> 00:25:44.200 members, and that's basically all I deal with. I don't give money down, 369 00:25:44.440 --> 00:25:48.160 but I can understand why they have no issue with that. But you 370 00:25:48.319 --> 00:25:51.119 calling up, they might try to talk you in the money down. What 371 00:25:51.440 --> 00:25:56.519 if you just as an attorney, when you hire someone to do flooring like 372 00:25:56.599 --> 00:25:59.680 this guy, what is acceptable to you? If anything? How do you 373 00:25:59.720 --> 00:26:03.400 look at it? Yeah, I think it just really depends on the circumstance. 374 00:26:03.400 --> 00:26:07.839 It's like, you know, I have I have bought material before, 375 00:26:07.359 --> 00:26:11.480 you know, but I won't prepay labor. So I think it just depends 376 00:26:11.519 --> 00:26:15.319 on the circumstances. If it's an independent guy that's got to go out in 377 00:26:15.359 --> 00:26:19.240 fund, say a kitchen full of cabinets or something like that, I get 378 00:26:19.279 --> 00:26:23.440 that. If it's a special order something, I get that. If it's 379 00:26:23.599 --> 00:26:27.880 just a guy that's you know, that's selling his own merchandise, then obviously 380 00:26:27.920 --> 00:26:30.960 not. I mean it just depends. We have a company that was on 381 00:26:32.000 --> 00:26:33.960 the referral list, and I'll say this, I kicked him off publicly. 382 00:26:34.279 --> 00:26:37.160 It was about four or five years ago, and they did garage floors. 383 00:26:37.359 --> 00:26:41.759 We've got a great company on the referral list that's been there for ten years. 384 00:26:41.240 --> 00:26:45.079 He used to be Garage Kings. Now he's what's the name of the 385 00:26:45.079 --> 00:26:48.440 new company, susany remember, I just don't remember off hand. He changed 386 00:26:48.480 --> 00:26:51.759 it last year. But this other company not him, It's not TJ. 387 00:26:51.920 --> 00:26:55.559 It's not Garage Kings. But we had a company on there that took deposit. 388 00:26:55.559 --> 00:26:59.720 It's fifty percent down to have your garage floor done. Now, why 389 00:26:59.720 --> 00:27:03.920 would did you pay fifty percent of a five thousand dollars job for POxy? 390 00:27:03.960 --> 00:27:07.200 The second I figured it out, he was gone. That would never do 391 00:27:07.279 --> 00:27:10.519 that. No, but it's ridiculous, and I think it's a red flag. 392 00:27:11.319 --> 00:27:14.119 But Larry, I mean it is. I don't think. I don't 393 00:27:14.119 --> 00:27:18.000 know if I've answered your question. So let me share an experience I had. 394 00:27:18.039 --> 00:27:21.440 You asked about criminal cases before. Let me share. I had a 395 00:27:21.440 --> 00:27:27.960 guy that I had on a case at one point who's basic gig was to 396 00:27:29.000 --> 00:27:34.160 go out and sell roofing jobs and whatever else he could sell. He would 397 00:27:34.240 --> 00:27:38.240 get half down and then he'd get his commission, and then he would just 398 00:27:38.279 --> 00:27:42.440 disappear. Oh so he was And yeah, I mean he was. And 399 00:27:42.480 --> 00:27:47.559 then when those people started making a lot of noise and calling the radio show 400 00:27:47.599 --> 00:27:51.599 and everything else, he would sell the next job and use that deposit to 401 00:27:51.640 --> 00:27:53.640 help pay for some of the first jobs, and it would keep going and 402 00:27:53.720 --> 00:27:56.599 keep going and keep going. Finally the guy had to go spend about ten 403 00:27:56.680 --> 00:28:00.480 years in prison. Oh my god. And I don't know how many people 404 00:28:00.519 --> 00:28:04.319 lost money on this guy. But he was just a straight up thief, 405 00:28:04.640 --> 00:28:08.039 nicest guy you could ever meet, most credible guy you could ever meet, 406 00:28:08.799 --> 00:28:11.960 really good sales passion, obvie. Why were you dealing with I was a 407 00:28:12.000 --> 00:28:18.359 criminal defense attorney, so ran represented. I didn't represent him, but you 408 00:28:18.519 --> 00:28:22.599 ran into him. Yeah, I represented a code offend and became aware of 409 00:28:22.599 --> 00:28:26.799 what this guy's deal was. So but I mean, that's his gig. 410 00:28:26.880 --> 00:28:30.279 He did it for years. He had cases in Jeff Coo, in Denver, 411 00:28:30.319 --> 00:28:33.200 in a Rappa Ho and you know, everywhere, because he knew very 412 00:28:33.200 --> 00:28:37.279 well that if I go to the next jurisdiction where I don't have any pending 413 00:28:37.319 --> 00:28:41.799 cases, the chances of anybody doing anything were slimmed to none. So people 414 00:28:41.240 --> 00:28:47.000 realize that some of these people you run into off of Craig's list and Facebook, 415 00:28:47.079 --> 00:28:49.839 Marketplace and all this stuffy. There's no brick and mortar, there's nothing 416 00:28:49.960 --> 00:28:53.400 doing is trying to find their next victim. Yeah, don't be that guy. 417 00:28:53.440 --> 00:28:56.279 All right, hold tight, man, I'm going to put you on 418 00:28:56.279 --> 00:29:00.200 whole three oh three seven one three eight two five five two lines open three 419 00:29:00.359 --> 00:29:03.839 zero three Martino, you've been ripped off taking advantage of Another thing? Is 420 00:29:03.079 --> 00:29:07.400 I want to get an update. Who did we put on hey, Kelly, 421 00:29:07.440 --> 00:29:11.240 who did we put on that one with the Lance camper in Camping World 422 00:29:11.359 --> 00:29:14.519 yesterday? I'm pretty sure we have an update on that, and I want 423 00:29:14.559 --> 00:29:22.039 to get to that after this. Go with a sure thing Denver's Best roofer 424 00:29:22.160 --> 00:29:30.319 Excel Roofing dot com. You don't pay a cent until you're content. Time 425 00:29:30.359 --> 00:29:34.240 for an insurance checkup free, no obligation in comparison, call Compass Insurance paying 426 00:29:34.240 --> 00:29:38.319 too much your coverage at dozens of insurance companies find out now three oh three 427 00:29:38.480 --> 00:29:42.240 seven seven to one help. You'll think you're his only customer when you choose 428 00:29:42.240 --> 00:29:47.640 Frank durand the real estate Man dot com to list your home with Remax Alliance 429 00:29:47.920 --> 00:29:55.880 three oh three nine two zero sixteen twenty two. All right, three oh 430 00:29:56.000 --> 00:29:59.599 three seven, one, three eight two five five. You've been ripped off 431 00:29:59.599 --> 00:30:03.960 taking it vantage of real quick. Did we find out Kelly an update from 432 00:30:03.079 --> 00:30:07.559 Bow on that camper? Do we know anything? He's working on it today. 433 00:30:07.720 --> 00:30:10.000 Oh, he is working on it. I thought I had an email. 434 00:30:10.039 --> 00:30:11.720 I thought we had good news. This lady bought a camper. And 435 00:30:11.759 --> 00:30:15.519 I'm going to go right back to Larry and then Jenny. But he bought 436 00:30:15.559 --> 00:30:18.799 a camper, or this woman bought a camper, or her and her husband 437 00:30:18.920 --> 00:30:22.960 thirty eight thousand dollars. They've had it a year and a half. They 438 00:30:22.960 --> 00:30:26.200 bought a brand new from Camping World John and they've only used it five or 439 00:30:26.279 --> 00:30:30.200 six months because it's just a well, it's a pos I mean, that's 440 00:30:30.240 --> 00:30:33.079 the only way to put it. The walls were so bad they had the 441 00:30:33.680 --> 00:30:40.480 dealership Camping World had to literally ship it by truck back to the manufacturer to 442 00:30:40.519 --> 00:30:44.880 repair it. Got all the way back and ship back and there's still problems 443 00:30:44.920 --> 00:30:48.240 with the left and right and it's a truck topper, so it's got those 444 00:30:48.400 --> 00:30:51.559 jacks to get it up. The jacks don't work now, so they can't 445 00:30:51.599 --> 00:30:55.359 even put it back on the truck. It's just a nightmare and what I 446 00:30:55.480 --> 00:30:59.160 thought we got through to Lance? Who's the manufacturer? You ever heard of 447 00:30:59.200 --> 00:31:03.359 them? Yep? You know, people don't realize when you buy a camper, 448 00:31:03.640 --> 00:31:07.519 even a motorcycle, a four wheeler, a side by side, even 449 00:31:07.519 --> 00:31:11.720 if you buy him brand new, there's no Lemon law on anything like that. 450 00:31:11.720 --> 00:31:15.039 That's just on for what we would call your typical commuting vehicle, a 451 00:31:15.079 --> 00:31:19.000 car or a light truck. Even over ten thousand pounds I believe or somewhere 452 00:31:19.000 --> 00:31:22.640 around there, there's no Lemon law. It's buy or beware. I mean, 453 00:31:22.720 --> 00:31:26.880 unless you're going to dive into what is it the Magnus what is the 454 00:31:26.920 --> 00:31:30.279 federal Lemon law? Magnus and Moss. Yeah, Magnus and Moss. And 455 00:31:30.319 --> 00:31:33.039 you know what much of that cost? I mean, that's a what are 456 00:31:33.079 --> 00:31:37.720 you going to do? Hire an attorney for fifty thousand to go after a 457 00:31:37.759 --> 00:31:41.039 manufacturer? I wish at some point things were done a little better. Lance 458 00:31:41.119 --> 00:31:44.640 is a pretty good company. What's going on with them? Are they not 459 00:31:44.720 --> 00:31:47.640 willing to stand by him? Well? That's what right now? What I 460 00:31:47.759 --> 00:31:51.000 know is BO is going back and forth. I've seen the email. The 461 00:31:51.000 --> 00:31:53.880 guy does work directly for Lance, and then the guy from Camping World's in 462 00:31:53.880 --> 00:31:57.000 it, but the guy seems to be ghosting. I don't know what's going 463 00:31:57.039 --> 00:32:00.240 on. I'll tell you this, though, a truck topper at thirty eight 464 00:32:00.279 --> 00:32:05.440 thousand dollars, I would bet you almost anything. And I have no problem 465 00:32:05.440 --> 00:32:08.440 with this. I'm a capitalist. But a truck topper thirty eight thousand, 466 00:32:08.519 --> 00:32:13.119 there's not a lot of plumbing, electricity. This is a truck topper. 467 00:32:13.200 --> 00:32:16.359 Okay, thirty eight thousand. I bet they roll those things off all day 468 00:32:16.400 --> 00:32:21.519 long at ten grand. So I'm in cost of building, so I am 469 00:32:21.559 --> 00:32:27.839 to be surprised. They're as technically john S Doctor's RRV. Well, I 470 00:32:27.839 --> 00:32:30.440 don't know about that, but I understand what you're saying. But they're very 471 00:32:30.480 --> 00:32:36.079 tiny as well. I bet they roll those off between ten maybe twelve grand 472 00:32:36.119 --> 00:32:38.839 at costs. But their infrastructure is huge. Don't get me wrong, man, 473 00:32:39.079 --> 00:32:43.960 they they're massive, they're worldwide. I get all that. My point 474 00:32:44.039 --> 00:32:45.200 is, though, when they do have a problem to the point where the 475 00:32:45.240 --> 00:32:50.480 walls are cracking and the dealer is saying this thing should have never left the 476 00:32:50.559 --> 00:32:54.640 factory and they're not helping them, I think that's totally unacceptable. But some 477 00:32:54.720 --> 00:32:58.480 of those things are ninety or one hundred grand, though, I mean they're 478 00:32:58.640 --> 00:33:02.440 nice, So it's completely unacceptable that you would have walls falling apart period care. 479 00:33:04.799 --> 00:33:07.079 They make it sound like like an earthquake hit. I would be heading 480 00:33:07.160 --> 00:33:10.440 right back to the Lance factory and parking in the front door. Hey, 481 00:33:10.519 --> 00:33:14.079 Larry, real quick, do you have any more questions on that? If 482 00:33:14.119 --> 00:33:16.720 you're going to use anybody on our referral list giving money down, I mean 483 00:33:16.799 --> 00:33:20.960 I'm here to I'm here to chew them up and take care of it if 484 00:33:20.960 --> 00:33:23.119 there is a problem, and there wouldn't be a problem on a referral list, 485 00:33:23.119 --> 00:33:27.240 but in general, I wouldn't give money down, man. I just 486 00:33:27.319 --> 00:33:30.440 won't. And I already know I'm going to get emails from sponsors. But 487 00:33:30.200 --> 00:33:35.200 do you have any other questions? Well, yeah, I do because the 488 00:33:35.240 --> 00:33:38.880 company that we're going through, yeah, that the four that we want is 489 00:33:39.200 --> 00:33:45.160 on your referral list. Who is It's simply Powers Okay, yeah, so 490 00:33:45.200 --> 00:33:50.640 who I've been talking about. And yeah, and the contract they originally sent 491 00:33:50.759 --> 00:33:54.200 to us, it's about a three thousand, slightly over three thousand dollars project, 492 00:33:54.319 --> 00:34:00.559 yep, And they are wanting before to sign the contract can get the 493 00:34:00.720 --> 00:34:06.559 ball Rolling. Yep, they're well that's like two thirds. I just I 494 00:34:06.559 --> 00:34:07.800 mean, I don't have an answer for you, Larry. In fact, 495 00:34:07.840 --> 00:34:12.119 you know what I'm going to do. Screw it, Kelly. Let's get 496 00:34:12.159 --> 00:34:14.400 Buddy Mitchell on. I'm gonna get the owner on. Hold on. I 497 00:34:14.440 --> 00:34:16.159 want you to hold on, Larry. It's a great company and I want 498 00:34:16.159 --> 00:34:19.960 you to use them. I mean, I can't tell a company how to 499 00:34:19.960 --> 00:34:23.039 do business, but I do want to understand from Buddy's side, why two 500 00:34:23.239 --> 00:34:28.280 thirds is there? Because I just don't understand it. And this is a 501 00:34:28.280 --> 00:34:30.199 man I've spent a lot of money with, and I like Buddy and I 502 00:34:30.360 --> 00:34:34.400 like carry. So don't get me wrong here, but you know what it 503 00:34:34.519 --> 00:34:37.599 is. What it is, Ryan, Jenny. Jenny's got a problem with 504 00:34:37.679 --> 00:34:40.679 a boat. Then we got a warranty problem. Everybody holds tight, one 505 00:34:40.760 --> 00:34:47.599 line open, three zero three, Martino, go with a sure thing Denver's 506 00:34:47.639 --> 00:34:52.000 Best roofer Excel Roofing dot com. You don't pay a cent until you're content. 507 00:34:55.360 --> 00:34:59.559 Time for an insurance check up free, no obligation. In comparison, 508 00:34:59.679 --> 00:35:04.280 call Compass Insurance. Pay too much your coverage at dozens of insurance companies. 509 00:35:04.360 --> 00:35:07.559 Find out now three all three seven seven to one. Help. You'll think 510 00:35:07.599 --> 00:35:10.639 you're his only customer when you choose Frank durand the real estate Man dot Com 511 00:35:10.639 --> 00:35:15.320 to list your home with Remax Alliance three all three nine two zero sixteen twenty 512 00:35:15.360 --> 00:35:27.559 two. Yeah, rip, tough news. Need advice so you don't have 513 00:35:29.840 --> 00:35:36.159 come runs as fast as we can show Shooter's gonna help. Come man. 514 00:35:37.000 --> 00:35:43.480 This is the Troubleshooter Show. No Tom Martinez, Welcome, Welcome to the 515 00:35:43.519 --> 00:35:45.320 show, the only show of its kind. I hope everybody's having a great 516 00:35:45.400 --> 00:35:51.599 day. It's Tuesday here at the Troubleshooter Show. John Fuller Fuller Law joins 517 00:35:51.679 --> 00:35:53.960 me for the show. Any questions you have on personal injury where you just 518 00:35:54.000 --> 00:35:57.800 want to chime in, and anything going in on the show, please feel 519 00:35:57.800 --> 00:36:00.719 free. We do have one line open. It's three oh three seven one 520 00:36:00.880 --> 00:36:07.400 three eight two five five. Over three hundred million dollars cash merchandise exchanges refunds 521 00:36:07.440 --> 00:36:12.480 directly due to this show. We love helping you, love diving into problems. 522 00:36:12.480 --> 00:36:15.480 She can't get free help like this anywhere else. I do want to 523 00:36:15.519 --> 00:36:20.320 tell you about a company though Paul the Waterman. In fact, Paul was 524 00:36:20.320 --> 00:36:23.320 supposed to be here today. He had a little family emergency at the last 525 00:36:23.320 --> 00:36:29.119 time. But man, we bought a water system from Paul. Probably I 526 00:36:29.119 --> 00:36:32.280 don't think it's even been six months. The experience was great. What I 527 00:36:32.360 --> 00:36:36.159 loved about it more than anything is how much money I saved. When we 528 00:36:36.280 --> 00:36:40.639 shopped for a whole house softener years ago it was seven eight thousand dollars. 529 00:36:40.960 --> 00:36:45.559 The one we got from Paul less than three thousand dollars. Better equipment, 530 00:36:45.679 --> 00:36:51.119 better warranty, better people, better service. Paul the Waterman is who you 531 00:36:51.159 --> 00:36:53.599 want to use. Check him out at waterpros dot net. That simple as 532 00:36:53.639 --> 00:37:00.880 that, waterpros dot net. Now let's see where did we leave eve off. 533 00:37:00.920 --> 00:37:02.840 We finished up with the guy with flooring, Hey, what happened to 534 00:37:02.920 --> 00:37:07.159 him? I was gonna get Buddy Mitchell on. So Buddy is not available 535 00:37:07.280 --> 00:37:09.360 until eleven thirty. So we're going to have back on. Yes, So 536 00:37:09.599 --> 00:37:15.000 everybody make sure to tune in. Whether you're listening to us on YouTube, 537 00:37:15.239 --> 00:37:19.119 which if you go to YouTube dot com you can see us during the breaks 538 00:37:19.360 --> 00:37:22.159 type in Troubleshooter Network, or if you're listening live on the iHeart app, 539 00:37:22.400 --> 00:37:25.519 or if you're listening to a podcast at eleven thirty. We're going to get 540 00:37:25.519 --> 00:37:30.719 Buddy Mitchell on two thirds down. They're on our referral list, and I 541 00:37:30.880 --> 00:37:34.719 just want to understand why it's two thirds down, So I'm going to ask 542 00:37:34.800 --> 00:37:37.039 him straight up. He's a great guy, great company. I've used him 543 00:37:37.360 --> 00:37:42.559 numerous times. I'd use him again in a heartbeat, and his product is 544 00:37:42.639 --> 00:37:46.559 unbelievable. They sell Proximity mills, probably the most gorgeous flooring line I've ever 545 00:37:46.599 --> 00:37:50.800 seen. And it doesn't matter if you've got to fix and flip or a 546 00:37:50.800 --> 00:37:53.559 five million dollar house, He's got the product for you. But I just 547 00:37:53.719 --> 00:37:58.440 want to understand the money down. I also want to make sure they take 548 00:37:58.440 --> 00:38:01.920 a credit card down because worst scenario, if they take it down by credit 549 00:38:01.920 --> 00:38:07.119 card and they don't show up, they can probably call up the issuing bank 550 00:38:07.559 --> 00:38:10.199 and do a fraud case. But I still think two thirds down, no 551 00:38:10.280 --> 00:38:14.639 matter what, is excessive. If you want to chime in on that, 552 00:38:14.719 --> 00:38:17.159 three oh three seven, one, three eight two five five. Now Jenny's 553 00:38:17.199 --> 00:38:22.719 been waiting the longest, Benny of Jenny, what's going on? Hi? 554 00:38:22.000 --> 00:38:30.599 Mark, thanks for taking my call, Thanks for calling say that I'm sorry 555 00:38:30.639 --> 00:38:34.039 I missed that last part. Jenny, Oh, I just said I've been 556 00:38:34.079 --> 00:38:36.840 a long time listener. Oh cool, what's going on with you? It 557 00:38:36.880 --> 00:38:40.519 says you bought a boat. That's cool. No, I am calling on 558 00:38:40.599 --> 00:38:47.360 behalf of his friend who her brother recently died from cancer. Oh, I'm 559 00:38:47.400 --> 00:38:51.559 sorry to hear that. And she yeah, it was a terrible battle. 560 00:38:52.719 --> 00:38:58.960 She inherited his estate, and in that estate he had a boat, which 561 00:38:59.239 --> 00:39:02.400 she knew thing about. You know, So what kind of boat is it? 562 00:39:02.480 --> 00:39:05.840 Or is it a new boat, an old boat, a rowboat, 563 00:39:05.840 --> 00:39:09.000 a paddle boat. Fair, It was a fairly new boat. I think 564 00:39:09.000 --> 00:39:14.960 it was a twenty nineteen or twenty like a fish and skiboat, a pontoon 565 00:39:15.000 --> 00:39:17.800 boat, yes, like that? Like that? Yeah, yeah, exactly, 566 00:39:19.000 --> 00:39:22.480 Like I really do want to understand this part, Jenny. Is it 567 00:39:22.519 --> 00:39:27.880 a fish and skiboat? Yes it is, okay, keep going, yes. 568 00:39:27.960 --> 00:39:30.000 So and primarily that was, you know, all he used it for 569 00:39:30.280 --> 00:39:37.000 was I think a fishing trip here and there. But anyway, she decided 570 00:39:37.039 --> 00:39:39.000 that she wanted to sell the boat because she knows nothing about boats, and 571 00:39:39.039 --> 00:39:45.119 nobody in the family does. Nobody wanted it. So my son helped facilitate 572 00:39:45.159 --> 00:39:49.760 the deal, put it on Facebook marketplace, and this is back in Iowa, 573 00:39:49.800 --> 00:39:52.639 and a couple came to look at it. If the husband came first, 574 00:39:52.719 --> 00:39:58.559 looked it over, was very pleased. How much were they asking They 575 00:39:58.559 --> 00:40:05.079 were asking thirty five okay, and they settled on thirty one okay. And 576 00:40:05.480 --> 00:40:07.920 he bought it brand new and had done, you know, ten thousand dollars 577 00:40:07.960 --> 00:40:12.559 worth upgrades to it. It was a very gret you. So they came 578 00:40:12.599 --> 00:40:17.039 to a deal thirty one k What happened yes. So then the next day 579 00:40:17.320 --> 00:40:22.159 the husband called and asked if they could meet them at bath Pro, if 580 00:40:22.159 --> 00:40:23.760 he could take the boat over there to have it looked at. You smart, 581 00:40:23.920 --> 00:40:28.400 So my son said, well, yeah, but I'll take it over 582 00:40:28.440 --> 00:40:31.119 there, you know, for liability purposes in case anything happened you know. 583 00:40:31.480 --> 00:40:36.679 Oh they wanted to pick it up and bring it over there. Yes, 584 00:40:36.800 --> 00:40:40.639 okay, but so smart smart of yeah, yeah, smart of the kid 585 00:40:40.719 --> 00:40:44.079 to say no, no, on on, now, I'll bring it over. 586 00:40:44.159 --> 00:40:46.400 So what happened, Yes, yes, So he took it over there 587 00:40:46.480 --> 00:40:52.360 with with my friend and so they went over there. They had it looked 588 00:40:52.360 --> 00:40:57.360 at. Because the husband seemed to be most concerned with how many hours were 589 00:40:57.400 --> 00:41:00.400 on the boat. Okay, They were very pleased with how it looked. 590 00:41:00.440 --> 00:41:04.559 And then you know, well, then I guess the wife she kind of 591 00:41:04.559 --> 00:41:07.519 started getting a little nitpicky about scratches. Hey, hey, Jenny, how 592 00:41:07.599 --> 00:41:09.679 many how many hours? Just out of curiosity? Do you know how many 593 00:41:09.679 --> 00:41:15.519 hours were on it? Twenty nine? Twenty nine? Okay? And I'm 594 00:41:15.559 --> 00:41:16.800 sorry, I just want to ask John, John, you've had a boat 595 00:41:16.800 --> 00:41:20.719 in the past. I mean, that's nothing, right, very low hours. 596 00:41:20.800 --> 00:41:22.599 Yeah, that's nothing. So keep going. But you already got they 597 00:41:22.639 --> 00:41:27.239 already looked at it, and now they're looking at it over there, and 598 00:41:27.280 --> 00:41:30.400 Avenue checked out. She's starting to talk about different scratches and stuff. So 599 00:41:30.559 --> 00:41:34.599 but where does it go? Are they trying to get the price down? 600 00:41:35.280 --> 00:41:39.360 Well, what happened was they agreed, they had the folks that bass pro 601 00:41:39.800 --> 00:41:44.079 look at it, you know, look at the system, check it out. 602 00:41:44.079 --> 00:41:47.119 So yeah, everything to go. It's good. Money has already exchanged 603 00:41:47.159 --> 00:41:52.519 hands. The title has been you know, signed over to them two years 604 00:41:52.599 --> 00:41:55.800 later. So wait the money. When you say the money exchanged hands, 605 00:41:55.800 --> 00:41:59.920 this is important, Jenny, how did the money exchange hands? I mean 606 00:42:00.119 --> 00:42:04.199 was a check completely cash? Was it cash? What was it? Cashier's 607 00:42:04.280 --> 00:42:07.320 check? Okay? So and it went into the other bank, and it's 608 00:42:07.360 --> 00:42:10.159 done and over. It is done and over. Okay, So what happens 609 00:42:10.159 --> 00:42:16.719 what buyer's remorse? Yeah two days later? Okay, I mean I assume 610 00:42:16.760 --> 00:42:20.960 you guys had a bill of sale that said as is right. Oh yeah, 611 00:42:21.079 --> 00:42:22.920 yes, they have a copy. Yes, okay, so two days 612 00:42:23.000 --> 00:42:27.039 later, go ahead. I'm sorry to keep cutting you off. Everything seems 613 00:42:27.119 --> 00:42:30.119 like okay, I know it's a done deal. It's cutting dry as far 614 00:42:30.159 --> 00:42:35.400 as I'm concerned. But the problem is, so now they came back and 615 00:42:35.440 --> 00:42:37.920 said, well, there was damage to the underneath of the boat. The 616 00:42:38.000 --> 00:42:42.119 motors aren't running right. Well, you know they have Wait a second, 617 00:42:42.159 --> 00:42:45.199 Jenny, hold on in. I realize you're calling for a friend. My 618 00:42:45.360 --> 00:42:49.920 first response would be I met you at bass Pro Shop. I mean well, 619 00:42:50.119 --> 00:42:54.119 actually my first response would be kiss my ass. But my second response 620 00:42:54.159 --> 00:43:00.239 would be you brought it to get it inspected. Why didn't the people at 621 00:43:00.280 --> 00:43:04.679 bass Pro Why weren't these issues there when we were at bass Pro Shop? 622 00:43:04.719 --> 00:43:08.880 But now they are, Yeah, Well, this is what happened. Nobody 623 00:43:08.960 --> 00:43:14.159 looked under the boat, nobody turned the motors onto the boat, and that 624 00:43:14.280 --> 00:43:17.400 was their own fault for not having not asking for them to do that. 625 00:43:17.719 --> 00:43:22.480 I listen, you know what did they know? Okay, between you and 626 00:43:22.519 --> 00:43:25.320 me and my wife sitting next to me, no one else is listening. 627 00:43:25.480 --> 00:43:29.400 I want to ask you something. Did they know the boat was screwed up 628 00:43:29.480 --> 00:43:34.039 or not? Well? Absolutely no, that's right. Because the guy died, 629 00:43:34.079 --> 00:43:37.719 they really would have no idea. No, okay, so they bought 630 00:43:37.760 --> 00:43:39.960 it. Now what but where does it sit? Right now? They can 631 00:43:40.000 --> 00:43:44.960 tell them the pound sand where does it sit? Yeah? Why said go 632 00:43:45.079 --> 00:43:50.159 lay an egg? But what happened was there's the problem is it's the wife. 633 00:43:50.480 --> 00:43:54.239 So it seems more concerned with cosmetic because there's scratches on the bottom of 634 00:43:54.719 --> 00:43:58.599 Look, but Jenny, here's here. Hold on, just please let me 635 00:43:58.760 --> 00:44:01.800 just ask sister act question. Yeah. Yeah. The people that have the 636 00:44:01.840 --> 00:44:05.920 money have the money. The people that have the boat and bought the boat 637 00:44:06.000 --> 00:44:08.199 have the boat. Who cares? At this point? Why are they even 638 00:44:08.239 --> 00:44:14.039 talking to these people? This is the only hang up and this is why 639 00:44:14.519 --> 00:44:19.119 it's it's an issue, which it may not be an issue. But before 640 00:44:19.679 --> 00:44:24.239 she okay, her brother had already signed. All right, Jenny, hold 641 00:44:24.320 --> 00:44:27.559 on, I'm going to take this break. I promise I'll come back to 642 00:44:27.599 --> 00:44:30.239 you. First, I want to understand literally how we can help. I 643 00:44:30.239 --> 00:44:34.519 mean, are they threatening to sue you? Did you get served or not? 644 00:44:34.679 --> 00:44:36.559 You but your friend? I want to know where it's at. But 645 00:44:36.639 --> 00:44:38.519 everybody, hold tight. I want to try to stay on schedule, Hold 646 00:44:38.559 --> 00:44:47.599 on, go with a sure thing Denver's best roofer Excel Roofing dot com. 647 00:44:47.639 --> 00:44:54.400 You don't pay a cent until you're content. Time for an insurance check up 648 00:44:54.480 --> 00:45:00.360 free, no obligation. In comparison, call Compass Insurance paying too much bridge 649 00:45:00.400 --> 00:45:04.239 at dozens of insurance companies find out now three all three seven seven to one 650 00:45:04.320 --> 00:45:07.000 help. You'll think you're his only customer when you choose Frank durand the real 651 00:45:07.079 --> 00:45:12.679 estate Man dot com to list your home with Remax Alliance three all three nine 652 00:45:12.679 --> 00:45:19.559 two zero sixteen twenty two all right, three oh three seven one three A 653 00:45:19.639 --> 00:45:22.639 two five five one line open. You've been ripped off taking advantage of We'd 654 00:45:22.639 --> 00:45:25.079 love to hear from you. We'd love to help. I want to jump 655 00:45:25.119 --> 00:45:30.480 back into this boat issue though, because I just got to understand what's going 656 00:45:30.519 --> 00:45:34.400 on with it right now? Are they threatening to sue them? And we'll 657 00:45:34.400 --> 00:45:37.679 bring John Fuller in to talk about it too. But Jenny, So where 658 00:45:37.719 --> 00:45:40.880 does it really sit right now? I understand the woman is upset. They 659 00:45:40.920 --> 00:45:45.960 have buyer's remorse. They're saying there were some problems underneath. She doesn't like 660 00:45:45.039 --> 00:45:52.519 some of the scratches. But where's it at? Okay? So the hangup 661 00:45:52.679 --> 00:46:00.599 is with the title. Before he died, her brother's Yes, he signed 662 00:46:00.800 --> 00:46:06.760 the back of the title. She so that was because you know, so 663 00:46:06.800 --> 00:46:10.400 that that's all done and taken care of. Problem is she did not transfer 664 00:46:10.800 --> 00:46:15.199 that title into her name before selling it to that. Hey, hold on, 665 00:46:15.320 --> 00:46:17.440 can you, Kelly? I'd like you to tee up Mackenzie. Keep 666 00:46:17.480 --> 00:46:22.199 going. Okay, And so it wouldn't be an issue at this point. 667 00:46:22.280 --> 00:46:27.679 It would just be cut and dry, but can be a big issue because 668 00:46:27.840 --> 00:46:34.159 of the damage underneath and they think that it was the but they can't transfer. 669 00:46:35.840 --> 00:46:38.639 Yeah, so right now, forget about all these other things going on. 670 00:46:39.280 --> 00:46:43.480 It's it's more of a title issue right now, because they're saying, 671 00:46:43.519 --> 00:46:46.440 you sold me a boat and we can't even get it titled. I don't 672 00:46:46.519 --> 00:46:52.599 understand, though, why what you know? That's not the issue. They 673 00:46:52.639 --> 00:46:57.639 have the title, They have the title. It was signed over to them. 674 00:46:58.480 --> 00:47:00.239 Go ahead, Jenny, I swear to god, I have to know 675 00:47:00.280 --> 00:47:02.119 what the issue is. I'm going to shut up for thirty seconds, and 676 00:47:02.159 --> 00:47:06.920 by the time thirties up, I'm going to understand. Go ahead. Okay. 677 00:47:07.000 --> 00:47:10.639 So basically, they were demanding money back from the sale of the boat, 678 00:47:12.280 --> 00:47:16.559 and they agreed to a couple of thousand dollars. The woman wasn't happy 679 00:47:16.599 --> 00:47:20.280 with that, so she said, well, then we can just sue you 680 00:47:20.400 --> 00:47:24.199 for this. And the only reason why my friend is apprehensive about this is 681 00:47:24.239 --> 00:47:29.599 because when she sold them the boat, she did not have the title put 682 00:47:29.679 --> 00:47:35.039 into her name before selling it to them, because she inherited it and threw 683 00:47:35.079 --> 00:47:37.119 her brother's estate. Go ahead, He had his name on the back, 684 00:47:37.280 --> 00:47:42.159 So that is where the issue is. Okay. Hold on, got a 685 00:47:42.239 --> 00:47:46.199 question for you. Did is this? Who is this person? Your sister 686 00:47:46.559 --> 00:47:52.920 doesn't a friend? Did your friend? So your friend had a title that 687 00:47:52.000 --> 00:47:55.559 was already signed by the former owner who is now deceased. That's right, 688 00:47:55.639 --> 00:48:00.800 did your friend? Did your friend? Your friend never a title in her 689 00:48:00.840 --> 00:48:05.880 own name? Okay? Skip title? Did the IOWA title that was on 690 00:48:05.920 --> 00:48:09.000 that boat have the ability for a subsequent owner to sign it over because it 691 00:48:09.039 --> 00:48:14.000 may have been an open title, which is no big deal. You know, 692 00:48:14.360 --> 00:48:17.039 this is truly going to depend on how the titles in Iowa work. 693 00:48:17.519 --> 00:48:23.280 But going beyond that, John where my brain was going, Let's say it's 694 00:48:23.320 --> 00:48:29.559 not an open title. Okay, couldn't the estate or whoever's taking care of 695 00:48:29.599 --> 00:48:34.159 the estate. I don't think how that person do anything now, But the 696 00:48:34.199 --> 00:48:37.880 dead person doesn't own the boat anymore. As soon as a dead person signed 697 00:48:37.920 --> 00:48:42.159 that title over, that's a negotiable instrument that is owned by the new holder 698 00:48:42.199 --> 00:48:45.360 of that title. But it sounds like he signed it over and everything else 699 00:48:45.480 --> 00:48:47.960 was. The dead guy doesn't own the boat anymore as soon as he signed 700 00:48:49.000 --> 00:48:53.320 it and gave that signed title even blank. Yeah, it's still signed. 701 00:48:53.360 --> 00:48:58.119 It's a negotiable instrument. Right. They could have taken that title down and 702 00:48:58.119 --> 00:49:00.559 put it in her name or given it to you, put it in your 703 00:49:00.639 --> 00:49:04.679 name or anybody else's name. It's a negotiable title. Now. The fact 704 00:49:04.679 --> 00:49:08.079 that she didn't put it in her name really is only an issue. Perhaps 705 00:49:08.559 --> 00:49:13.719 if the AXA titles don't allow that, taxes and whatnot, but that's nothing 706 00:49:13.800 --> 00:49:16.280 that's going to do with this issue. If you sold that boat as is 707 00:49:16.360 --> 00:49:20.320 where is, and you've got a bill of sale that says that I tell 708 00:49:20.360 --> 00:49:23.159 them to pound sand. They had every opportunity to inspect the boat and deal 709 00:49:23.440 --> 00:49:27.320 and then, Jenny, here's how it would go down if they feel they're 710 00:49:27.320 --> 00:49:30.639 in the right. I mean, they're simply going to hire an attorney just 711 00:49:30.679 --> 00:49:31.960 because of the dollar amount. Here, my dad, it's going to be 712 00:49:31.960 --> 00:49:36.840 small claim scourt no matter what state it's in, and they're going to serve 713 00:49:36.920 --> 00:49:39.760 them and come after them, and then they have to hire representation to your 714 00:49:39.760 --> 00:49:45.599 friends live in Colorado. Yeah, and so they took this boat to Iowa 715 00:49:45.719 --> 00:49:49.719 or it lived in Iowa before it was an Iowa title. Yeah, it's 716 00:49:49.840 --> 00:49:53.599 in Iowa. She had to travel back there for these people are going to 717 00:49:53.760 --> 00:49:58.760 drive or come to Colorado to sue your friends. That would cost force. 718 00:49:59.000 --> 00:50:00.000 I mean, that's crazy. Or they're going to try to do it in 719 00:50:00.039 --> 00:50:04.079 Iowa. Every one. I got a question on a boat title though I've 720 00:50:04.159 --> 00:50:07.320 never owned a boat. Is it just like a car title? Do you? 721 00:50:07.559 --> 00:50:10.159 Who do you deal with? You don't go to DMV, do you? 722 00:50:12.039 --> 00:50:14.400 Yeah? It depends on the state mark. And I know this it's 723 00:50:14.400 --> 00:50:16.599 going to sound crazy, but in some states like Colorado, boats are considered 724 00:50:16.639 --> 00:50:20.760 personal property. There's not a title for them. Okay, there's a title 725 00:50:20.760 --> 00:50:22.000 on the trailer, but not on the boat. So a bill of sail 726 00:50:22.000 --> 00:50:27.320 transfers the boat, the title transfers the trailer. I looked up in Iowa. 727 00:50:27.360 --> 00:50:30.840 Iowa has boat titles only for boats over seventeen feet, which I'm assuming 728 00:50:30.880 --> 00:50:34.760 this is since she had a title. But every state is different, so 729 00:50:34.920 --> 00:50:37.800 wow. So they actually go to some form of DMV and register the boat, 730 00:50:38.079 --> 00:50:40.800 just like we would a car. In Colorado as an example, you 731 00:50:40.800 --> 00:50:45.239 would register the boat with the Division of Natural Resources or whatever it's called today. 732 00:50:45.280 --> 00:50:50.920 It changes every year, it seems like, but you would register it 733 00:50:50.960 --> 00:50:55.519 with the Department of Natural Resources, not necessarily the Motor Vehicle Department unless that 734 00:50:55.719 --> 00:51:00.440 state considers it to be a motor vehicle. But Jenny, it still comes 735 00:51:00.480 --> 00:51:04.320 back to this. It really doesn't matter. They're either going to sue them 736 00:51:04.400 --> 00:51:07.880 or not, whether there's any grounds or anything's going to happen. In my 737 00:51:07.000 --> 00:51:10.440 opinion, that's not a legal opinion. I don't think anything's going to happen. 738 00:51:10.679 --> 00:51:14.760 I think they'd win in court if it's an open title. Like John 739 00:51:14.840 --> 00:51:17.880 said, now let's go one step further, and the guy didn't sign it 740 00:51:19.159 --> 00:51:23.639 then I would simply say whoever inherited the boat or is in charge of it 741 00:51:24.119 --> 00:51:29.679 would be able to sign it over well the estate. The adjudication of the 742 00:51:29.800 --> 00:51:34.320 estate would result in a court order that basically transfers the ownership of that boat 743 00:51:34.320 --> 00:51:38.440 over, or would at least authorize the issuing agency in Iowa to transfer and 744 00:51:38.519 --> 00:51:42.599 issue a new title in the name of the current owner. Am I correct 745 00:51:42.639 --> 00:51:45.800 in saying, though, because there is no title to a boat in Colorado, 746 00:51:45.880 --> 00:51:49.679 that this really wouldn't even be an issue. In fact, a small 747 00:51:49.760 --> 00:51:52.920 what is it, a small item AffA David or something could take care of 748 00:51:52.920 --> 00:51:54.760 it. There wouldn't even have to be an action on it. I really. 749 00:51:54.800 --> 00:52:00.440 I would assume if this took place in Colorado, the decedent would probably 750 00:52:00.480 --> 00:52:04.119 have signed a bill of sale before they passed, and it would just be 751 00:52:04.239 --> 00:52:08.079 like any other bill of sale for a wheelbarrow or a you know, a 752 00:52:08.199 --> 00:52:13.519 watch or anything else. It's just personal property. I guess I'm going to 753 00:52:13.599 --> 00:52:16.719 stand here for the rest of the show because this microphone falls every time I 754 00:52:16.840 --> 00:52:21.400 touch it. I mean, it's really remarkable. In fact, I hate 755 00:52:21.400 --> 00:52:23.000 to say this, Jenny, Do you got any more questions? They just 756 00:52:23.039 --> 00:52:25.719 got to see what these people are going to do. But I would tell 757 00:52:25.760 --> 00:52:29.880 your friend if she called in, I wouldn't give them two thousand. I 758 00:52:29.920 --> 00:52:32.519 wouldn't give them three thousand. They had the opportunity to check it out. 759 00:52:32.559 --> 00:52:37.119 It's not like there was anything underhanded. No one knew the condition of the 760 00:52:37.159 --> 00:52:39.320 boat. The owner's dead. So I would tell them the pound sand, 761 00:52:39.360 --> 00:52:43.480 That's what I would tell them. Yeah, okay, well that's what I 762 00:52:43.599 --> 00:52:50.360 said. All right, Now quote your pound sand. Thanks J all right, 763 00:52:50.440 --> 00:52:52.719 So I mean that's that. Let's free up that line. I'm going 764 00:52:52.760 --> 00:52:54.920 to take a break, actually early, probably for the first time in my 765 00:52:55.039 --> 00:53:00.440 life, to try to fix my microphone. Hold tight. In fact, 766 00:53:00.480 --> 00:53:02.280 Carol, let me see Hu's next. That's what we call a tease. 767 00:53:02.400 --> 00:53:06.159 John, Watch how I do this? You ready, just sit back and 768 00:53:06.199 --> 00:53:10.199 watch. Ryan's got a problem with a warranty or a service. We're gonna 769 00:53:10.199 --> 00:53:14.679 find out. We got an update on Camping World, which I'm dying to 770 00:53:14.840 --> 00:53:22.440 figure out, and then a question on flooring. Go with a sure thing 771 00:53:22.559 --> 00:53:27.960 Denver's best roofer Excel roofing dot com. You don't pay a cent until you're 772 00:53:28.039 --> 00:53:35.360 content. Time for an insurance check up free no obligation in comparison, call 773 00:53:35.440 --> 00:53:39.400 Compass insurance paying too much your coverage at dozens of insurance companies find out now 774 00:53:39.480 --> 00:53:43.800 three oh three seven to seven to one help. You'll think you're his only 775 00:53:43.880 --> 00:53:46.679 customer when you choose Frank durand the real estate man dot com to list your 776 00:53:46.719 --> 00:53:57.719 home with Remax Alliance three oh three nine two zero sixteen twenty two. All 777 00:53:57.800 --> 00:54:02.199 right, three oh three seven one three eight two five five. That is 778 00:54:02.199 --> 00:54:06.519 a number you've been ripped off or taking advantage of. Hey, we got 779 00:54:06.519 --> 00:54:09.039 Buddy Mitchell on. Hey, buddy, I have got two questions for you. 780 00:54:09.159 --> 00:54:13.639 One I don't even know what Carol's got, but she has a question 781 00:54:13.800 --> 00:54:19.119 for you. How are you doing? By the way, man, buddy, 782 00:54:19.679 --> 00:54:22.480 I'm here. Oh hey man, how are you doing. I'm doing 783 00:54:22.519 --> 00:54:28.119 good. I been you know. We're just moving along. Got the third 784 00:54:28.119 --> 00:54:32.760 showroom open and I'm excited for the future. You guys are growing gangbusters. 785 00:54:32.800 --> 00:54:37.480 I mean we've been talking about you so long. You had that one showroom 786 00:54:37.519 --> 00:54:39.719 in our vat, and now you've got one over at what Sea four seventy 787 00:54:39.800 --> 00:54:45.039 and Dry Creek ish? Is that right? It's eighty one oh one South 788 00:54:45.119 --> 00:54:50.039 Quebec Street. Off seventy and Quebec. Yeah, and I've been over to 789 00:54:50.039 --> 00:54:55.920 that when it's gorgeous. Now we have one over on East Quincy one seven 790 00:54:57.199 --> 00:55:00.840 or one seven zero three four East Twincy, Quincy and Buckley. Oh nice 791 00:55:00.880 --> 00:55:05.159 man. So you you you're all said, if someone's Denver Metro, they 792 00:55:05.239 --> 00:55:08.199 have three to choose from. One of them's close. Yeah. Well, 793 00:55:08.519 --> 00:55:14.199 you know, god, we still do about sixty percent shop at home, 794 00:55:14.559 --> 00:55:17.039 where we curate the samples and bring it right to the homeowner. Yep. 795 00:55:17.440 --> 00:55:21.960 That way they don't have to drive all over town. And you know a 796 00:55:21.960 --> 00:55:24.800 lot of people they get, you know, they get a little overwhelmed when 797 00:55:24.800 --> 00:55:29.320 they go in a showroom with nine hundred and fifty carpets and you know, 798 00:55:29.400 --> 00:55:34.119 eight hundred and fifty different samples of LVP and Hartwood. You know what they 799 00:55:34.280 --> 00:55:37.760 like about Shop at home is we're able to narrow that down to the best 800 00:55:37.760 --> 00:55:42.840 sellers and the products that we've got a really good price on, and you 801 00:55:42.840 --> 00:55:45.840 know, just go directly to the people's house. And I know a lot 802 00:55:45.840 --> 00:55:49.320 of people that's how we wouldn't do that. When you sold to me, 803 00:55:49.440 --> 00:55:52.360 that's exactly what you did. You came out, you measured. You want 804 00:55:52.400 --> 00:55:54.039 different samples. I mean, you know the deal. You do it every 805 00:55:54.119 --> 00:55:57.719 day. I've got one for you, though, Man, I need help 806 00:55:57.760 --> 00:56:00.639 with I need to understand something. I got somebody that wants to use you. 807 00:56:00.800 --> 00:56:05.079 His name's Larry. I assume I'm gonna ask him real quick. Hey, 808 00:56:05.159 --> 00:56:08.440 Larry, did you shop at home? Or did you go in we 809 00:56:08.519 --> 00:56:15.000 went into the store? Which one did you go into? Ill? Quit 810 00:56:15.079 --> 00:56:20.599 back? Okay? So buddy, he goes in and I think the entire 811 00:56:20.719 --> 00:56:22.280 job was going to be how much, Larry? How much was the bid? 812 00:56:22.360 --> 00:56:27.679 Parts, labor, everything, materials? He's sixty five and change? 813 00:56:27.840 --> 00:56:32.599 Say it again, thirty six thirty three thousand and sixty five and change all 814 00:56:32.679 --> 00:56:37.199 right. So you got the idea, buddy, and you said that your 815 00:56:37.199 --> 00:56:43.400 folks wanted how much down Larry? Well, it says there deposit dou now 816 00:56:43.480 --> 00:56:47.480 to special order materials, and old materials will be ordered until deposit is made, 817 00:56:47.480 --> 00:56:53.800 and that is twenty one forty five and sixty seven cents. So buddy, 818 00:56:53.880 --> 00:56:57.800 buddy, what I'm trying to figure out is two thirds down. Now, 819 00:56:57.880 --> 00:57:00.800 listen, I've used you and we're not talking tree. I bought just 820 00:57:00.840 --> 00:57:06.360 like any customer you have I don't recall ever having to pay anything down. 821 00:57:06.440 --> 00:57:09.840 Maybybe that's because our relationship or I simply said I won't pay it down. 822 00:57:10.199 --> 00:57:15.559 But honestly, this comes up, whether it's HVAC, someone building a deck. 823 00:57:15.800 --> 00:57:21.199 How do you justify it simply for floors two thirds down? Well, 824 00:57:21.239 --> 00:57:25.960 because it's number one special order, so we can't order it and have it 825 00:57:27.039 --> 00:57:30.360 show up and then the guy back out and we're stuck with products that you 826 00:57:30.400 --> 00:57:32.960 know, we special ordered for them, just because there's so many different colors. 827 00:57:32.960 --> 00:57:37.679 So this isn't something that you have a way in a warehouse, like 828 00:57:37.760 --> 00:57:42.000 white tile, that you would sell to different restaurants everywhere in the world. 829 00:57:43.440 --> 00:57:46.119 Right, Okay, well, actually, you know, Larry, that does 830 00:57:46.199 --> 00:57:52.440 make sense to me. It does make and the other two. The other 831 00:57:52.480 --> 00:57:54.800 thing that we do is you can put it on a credit card, so 832 00:57:54.800 --> 00:57:59.239 if we don't deliver it, you can contest your charges and say, hey, 833 00:57:59.440 --> 00:58:01.760 yep, you know, yeah, these guys never showed up. And 834 00:58:01.760 --> 00:58:05.440 then Larry, if they don't deliver it and don't show up, you can 835 00:58:05.480 --> 00:58:10.119 call me. That's the next part. Did you have any other questions for 836 00:58:10.199 --> 00:58:14.239 Buddy? And Buddy, you know what, I apologize and I'll tell you 837 00:58:14.280 --> 00:58:20.920 why. I kind of thought I wasn't thinking special order, and I really 838 00:58:21.159 --> 00:58:24.239 wasn't. I don't know why. But absolutely, the size of the room 839 00:58:24.840 --> 00:58:30.360 or the size of the role you need for each order. A million different 840 00:58:30.400 --> 00:58:34.360 colors when it comes to carpet if someone's buying carpet, and then a million 841 00:58:34.400 --> 00:58:37.800 different patterns if it comes to some kind of LVT or LVP. I guess 842 00:58:37.800 --> 00:58:40.840 you're right, you guys, really never. In fact, what do you 843 00:58:42.039 --> 00:58:49.599 inventory besides samples or everything is basically special order. Now we have about ten 844 00:58:49.920 --> 00:58:52.639 different lvps that are in stock, okay, and then we have three or 845 00:58:52.719 --> 00:58:57.000 four carpets that are in stock, and you know that. Then we would 846 00:58:57.039 --> 00:58:59.800 just take a deposit the day we show up, you know, if it's 847 00:59:00.039 --> 00:59:02.440 if it's a stock product, but when we special order. But what we 848 00:59:02.440 --> 00:59:07.239 we always have done is we've always recommended people pay with their credit card. 849 00:59:07.360 --> 00:59:09.039 Yeah, I get it, get I get all the protection we don't. 850 00:59:09.760 --> 00:59:13.599 Yeah, they got a lot of protection with that. Let me let me 851 00:59:13.679 --> 00:59:16.480 just make sure that. God, you and I had a conversation about that 852 00:59:16.559 --> 00:59:20.360 when we first started. Yeah, you know, but that was we started 853 00:59:20.440 --> 00:59:22.800 ten years ago. I've been with you guys, almost ten years. I 854 00:59:22.280 --> 00:59:28.840 understand why you forget. So that's totally cool. Hold on, we might 855 00:59:28.880 --> 00:59:30.159 have another question for you, but I want to make sure, Larry, 856 00:59:30.360 --> 00:59:36.039 Larry, do you have any other follow up questions for Buddy. Yeah, 857 00:59:36.119 --> 00:59:40.639 just a quick question. So the product cost on this job is fifteen and 858 00:59:40.679 --> 00:59:49.480 eleven dollars, so it's about fifty percent of it with the product, ask 859 00:59:49.800 --> 00:59:52.719 buddy. Then hold on, hold on, Larry, Buddy asked a question, 860 00:59:52.880 --> 00:59:54.960 I mean, on what is it? Is it a bid that he 861 00:59:54.960 --> 00:59:59.440 could look at that says the product is that much? Or what are you 862 00:59:59.480 --> 01:00:02.800 looking at? Well, I'm just looking at the quote that they sent out 863 01:00:02.840 --> 01:00:09.239 to us, okay, and that that fifteen hundred dollars is for a thicker 864 01:00:10.960 --> 01:00:15.639 lament that they did have to probably order special just for our our likes and 865 01:00:16.239 --> 01:00:23.760 our order. Yeah, okay, so that is a little different than the 866 01:00:23.840 --> 01:00:27.119 twenty one. Yeah, I get it. So buddy, what is the 867 01:00:27.199 --> 01:00:30.519 difference of that six hundred bucks or whatever it is? You know? I 868 01:00:30.639 --> 01:00:34.519 have Larry call me when I get back to the office. I'm out on 869 01:00:34.639 --> 01:00:37.880 jobs today. I'll be back four o'clock this afternoon. I'm going to tell 870 01:00:37.920 --> 01:00:44.840 you to get from fifteen hundred to thirty six. The labor isn't thirty six. 871 01:00:44.880 --> 01:00:46.840 There's more material in it than that. But I would just have to 872 01:00:46.840 --> 01:00:51.320 take a look at it. And you know, I don't mind. I 873 01:00:51.320 --> 01:00:54.400 don't mind, you know, I don't mind adjusting the You know, we 874 01:00:54.559 --> 01:00:58.679 won't work with anything, don't get it. These guys who will work with 875 01:00:58.719 --> 01:01:00.480 anybody, man, they really will. And what I want people to know 876 01:01:00.599 --> 01:01:04.880 is I trust these guys. But I did want him to validate why he's 877 01:01:04.920 --> 01:01:08.119 getting such a big amount down. And Larry, call buddy up. In 878 01:01:08.239 --> 01:01:14.199 fact, Kelly, make sure Larry, I just put him on hold. 879 01:01:14.719 --> 01:01:16.440 It has a number to call up. You can ask buddy what number to 880 01:01:16.480 --> 01:01:20.440 call when I'm done, But hold on one second, buddy. Hey, 881 01:01:20.440 --> 01:01:24.960 Carol, what's your question on flooring? Hey? Carol, you're up. 882 01:01:24.960 --> 01:01:30.239 You're mumbling, Hey, Carol, Carol, Carol, Hi, Hey, 883 01:01:30.280 --> 01:01:34.800 what's going on? Yeah? I was calling to find out if anybody near 884 01:01:34.840 --> 01:01:38.239 of a product that was available on the market they could feel a crack and 885 01:01:38.320 --> 01:01:43.239 a shower floor? Well kind of you mean, like, what kind of 886 01:01:43.280 --> 01:01:45.519 shower is it? Like? Tile? What is it? No? No, 887 01:01:45.559 --> 01:01:52.480 it's an original builder grade composition of some sort it's one solid piece. 888 01:01:52.320 --> 01:01:55.800 And I'm going to be remodeling this bathroom in September, but I've got guests 889 01:01:55.800 --> 01:01:59.519 coming in. I don't want to share a bathroom, so I'd like a 890 01:01:59.599 --> 01:02:02.360 quick well hold on, Carol. I still don't understand what it's made out 891 01:02:02.400 --> 01:02:06.400 of, Like plastic, Yeah, you know, like our old chaw. 892 01:02:06.639 --> 01:02:10.679 It looks like that imitation marble stuff. Buddy, do you have any ideas? 893 01:02:10.719 --> 01:02:14.800 I mean, I realize you don't. Do you know bathroom floors, 894 01:02:14.880 --> 01:02:17.199 but I mean you can picture a shower. You know everything about flooring. 895 01:02:17.400 --> 01:02:21.880 Do you know have any product, like some form of cock or something that 896 01:02:21.920 --> 01:02:27.960 would actually fix it? Just a good steal? No, it's not. 897 01:02:28.119 --> 01:02:30.320 I don't need This is just for a couple of months until the contract is 898 01:02:30.360 --> 01:02:35.440 available to the model. What would you suggest for just a temporary fix if 899 01:02:35.480 --> 01:02:40.639 anything, Buddy, cock really good, silicone cock, just cock, Okay, 900 01:02:40.760 --> 01:02:45.519 you know the silicon cock? Okay, no other marine waterproof products that 901 01:02:45.559 --> 01:02:51.159 you can think of. I don't know silicone cock is waterproof. Let me 902 01:02:51.199 --> 01:02:54.400 let me say this really quick. If you just email me a picture of 903 01:02:54.480 --> 01:03:00.159 it, you can email from I can give it right now or whatever. 904 01:03:00.599 --> 01:03:02.039 But you could email me a picture of it, and I could tell you 905 01:03:02.119 --> 01:03:05.599 what I think. You know, I'm not gonna come out there, but 906 01:03:05.920 --> 01:03:07.880 I can tell you what I think. Yeah, it's a good idea. 907 01:03:07.920 --> 01:03:09.440 I can get a bet, thank you. Yeah, I'll get you. 908 01:03:09.920 --> 01:03:13.559 Because I'm shopping right now. I don't have a tent or anything with me. 909 01:03:13.920 --> 01:03:15.039 So if you can put me back to the and switch for it, 910 01:03:15.039 --> 01:03:17.039 I'll kick you. Yep, I will. We'll get it all figured out. 911 01:03:17.079 --> 01:03:21.159 Hey, Buddy Mitchell, I appreciate anybody out there looking for flooring. 912 01:03:21.199 --> 01:03:24.400 You can find Buddy and Simply Floors Inc. Dot Com on the referral list 913 01:03:24.440 --> 01:03:29.760 at referral list dot com. Now we have an update on Camping World. 914 01:03:29.800 --> 01:03:32.679 I'm going to do right after the break. Then Ryan's got a problem with 915 01:03:32.920 --> 01:03:37.719 a warranty service. In fact, Ryan, you've been holding a little longer, 916 01:03:37.760 --> 01:03:40.360 so I'll do those in reverse. We have two lines open. Once 917 01:03:40.440 --> 01:03:49.800 these clear up, three zero three, Martino, go with a sure thing 918 01:03:49.880 --> 01:03:53.320 Denver's best roofer Excel Roofing dot com. You don't pay a cent until you're 919 01:03:53.360 --> 01:04:01.880 content. Time for an insurance check up free no obligation comparison call Compass Insurance 920 01:04:02.039 --> 01:04:06.039 paying too much your coverage at dozens of insurance companies. Find out now three 921 01:04:06.039 --> 01:04:10.880 oh three seven seven to one help. You'll think you're his only customer when 922 01:04:10.920 --> 01:04:14.639 you choose Frank durand the real estate Man dot com to list your home with 923 01:04:14.760 --> 01:04:23.400 Remax Alliance three oh three nine two zero sixteen twenty two, three oh three 924 01:04:23.519 --> 01:04:29.159 seven one three eight two five five three oh three Martino. Remember that number 925 01:04:29.199 --> 01:04:30.800 works on and off the air. You can always join us. Go to 926 01:04:30.840 --> 01:04:35.280 YouTube dot com type in trouble Shooter Network and you'll find our live stream. 927 01:04:35.480 --> 01:04:41.360 Don't forget iHeart too if you're not around Colorado or want to listen into us 928 01:04:41.480 --> 01:04:45.119 in more of a stereo than whatever the AAM channel is. The iHeart app 929 01:04:45.199 --> 01:04:47.119 is incredible. It's free, so don't forget that. And then we're one 930 01:04:47.199 --> 01:04:54.199 of the most downloaded podcasts across the country when it comes to what we do, 931 01:04:54.719 --> 01:04:59.480 and I think fifty sixty thousand a month, which is incredible for a 932 01:04:59.519 --> 01:05:03.039 show based staut of Denver, Colorado. Deputy Bo's got an update, but 933 01:05:03.079 --> 01:05:05.639 I told Ryan i'd go to him first. Hey, Ryan, first of 934 01:05:05.679 --> 01:05:10.360 all, I appreciate you holding for so long. What the heck is going 935 01:05:10.400 --> 01:05:15.119 on with with warranty. Good morning, Mark, thanks for taking my call. 936 01:05:15.239 --> 01:05:18.840 You got it man. So we have a twenty twenty three Ram thirty 937 01:05:18.840 --> 01:05:25.719 five d soel nice, twenty three thousand miles on it. That's like what 938 01:05:25.800 --> 01:05:30.239 an eighty ninety thousand dollars truck? It's in that ballpark? Yes, sir, 939 01:05:30.320 --> 01:05:35.360 what's going on with it? Started hearing a knock in the engine. 940 01:05:36.320 --> 01:05:41.079 Took it into the RAM dealer to figure out what was going on here? 941 01:05:41.159 --> 01:05:45.280 Who did you buy it new? I did buy it new? And did 942 01:05:45.320 --> 01:05:47.559 you buy it from this particular dealer? And who is the dealer that looked 943 01:05:47.559 --> 01:05:53.360 at it? I did not buy it from this dealer. The dealer that's 944 01:05:53.360 --> 01:05:56.880 looking at it currently is Castle Rock Auto Plex. Yeah, okay, so 945 01:05:56.960 --> 01:06:02.480 keep going. So they pulled the truck in, pulled the oil pan. 946 01:06:03.280 --> 01:06:09.400 There's apparently only three courts of oil in the truck. Wow. Once the 947 01:06:09.440 --> 01:06:13.079 last time you had an oil change? Still in that blank? Yep? 948 01:06:13.159 --> 01:06:18.119 Absolutely, I had the oil change at thirteen thousand miles. The little gauge 949 01:06:18.119 --> 01:06:24.039 on the truck was still showing thirty percent oil life capacity for whatever that's worth. 950 01:06:25.559 --> 01:06:29.000 No coldes on the engine, no check engine light, nothing, Hey, 951 01:06:29.480 --> 01:06:31.840 I need to ask you something. And I'm not saying I agree with 952 01:06:31.880 --> 01:06:36.480 this. But are they saying because you waited so long on the oil change 953 01:06:36.519 --> 01:06:43.000 interval, they're not going to cover it under warranty? Ram is stating that 954 01:06:43.199 --> 01:06:47.199 the oil was never filled properly. From the place where I had my oil 955 01:06:47.320 --> 01:06:51.280 changed? Where did you have a change? I had it change that big 956 01:06:51.280 --> 01:06:57.000 old But I don't But how many miles ago was that? My calculations was 957 01:06:57.039 --> 01:07:01.719 around nine thousand take a little bit so. But hold on, So they're 958 01:07:01.800 --> 01:07:08.920 saying they never put enough oil in it nine thousand miles ago. That that, 959 01:07:09.079 --> 01:07:11.679 and I talked with with the folks down at Big Oh, and it 960 01:07:11.719 --> 01:07:15.679 makes completely sense that the engine is not going to run for nine thousand miles 961 01:07:15.679 --> 01:07:19.280 if there's not adequately Not only not only that, Ryan, it's also going 962 01:07:19.360 --> 01:07:24.119 to have If it's that low on oil, you're gonna have low oil pressure, 963 01:07:24.320 --> 01:07:27.840 You're going to have an oil light on, You're gonna have possibly even 964 01:07:27.880 --> 01:07:31.280 a check engine light. But you're saying none of that happened for nine thousand 965 01:07:31.320 --> 01:07:38.920 miles nothing. What finally transpired into it knocking or you bringing it in? 966 01:07:38.960 --> 01:07:44.280 You started hearing it knocking. I heard the knocking correct, let's get on. 967 01:07:45.280 --> 01:07:46.800 Yeah, this is insane. Hold on, I want to get Kevin 968 01:07:46.880 --> 01:07:51.880 Caulkin up. I don't understand. So they're willing to do nothing. Are 969 01:07:51.920 --> 01:07:56.039 they even saying something like, well, we'll pay for half, because I 970 01:07:56.079 --> 01:08:01.079 assume that engines every bit of twenty uh forty two thousand dollars. Oh my 971 01:08:01.440 --> 01:08:08.360 god, forty two thousand dollars. And you just bought this truck at twenty 972 01:08:08.440 --> 01:08:12.840 twenty three with twenty six thousand miles. You had an oil change done at 973 01:08:12.840 --> 01:08:18.399 Big O nine thousand miles later, it's knocking in the dealer or this dealership 974 01:08:18.439 --> 01:08:24.880 you have it at is saying that it's Big O's issue. Correct. Yeah, 975 01:08:25.039 --> 01:08:30.199 And basically the dealership gave me Ram's customer service number and said call this 976 01:08:30.319 --> 01:08:33.479 number. There's nothing we can do for you. I just have you called 977 01:08:33.479 --> 01:08:39.800 that number. I've it's I've tried. I've sat on hold for forty minutes, 978 01:08:39.960 --> 01:08:43.880 got transferred fifteen times, talk to somebody in a foreign country. I 979 01:08:43.880 --> 01:08:47.119 couldn't understand them. Just get gets okay. Listen man, listen, listen. 980 01:08:48.359 --> 01:08:50.680 Here's what I'm going to do during the break. I'm going to try 981 01:08:50.720 --> 01:08:57.000 to reach out to somebody that I know that works for he's a service manager 982 01:08:57.000 --> 01:09:00.159 at a Dodge dealership. I want you to give Kelly the vin. I 983 01:09:00.199 --> 01:09:05.439 want to see how bad they flagged this vehicle in the Dodge system. Then 984 01:09:05.680 --> 01:09:09.239 then I just got to see if I can get in touch with Andy. 985 01:09:09.279 --> 01:09:11.640 If I can get in touch with Andy, give him the vin. I 986 01:09:11.960 --> 01:09:15.079 just want to see what's going on behind the scenes and talk to Andy about 987 01:09:15.079 --> 01:09:17.760 it. I find this crazy. I mean, it's definitely not your issue. 988 01:09:17.800 --> 01:09:23.000 Well it's all your issue, but it's either Big O or a manufacturer's 989 01:09:23.079 --> 01:09:26.800 issue. But what I don't understand and why I want Kevin Caulkin up. 990 01:09:27.199 --> 01:09:30.600 I want to know what symptoms if it was that low on oil. I 991 01:09:30.640 --> 01:09:34.800 assume it takes what sixteen courts twelve courts, and they were saying how many 992 01:09:34.880 --> 01:09:39.880 was in it. They were saying there was two to three courts of oil 993 01:09:39.920 --> 01:09:44.079 in the engine. So but how could there only be two or three courts 994 01:09:44.079 --> 01:09:47.800 for nine thousand miles. That's the problem. That's where I that's the part 995 01:09:47.840 --> 01:09:50.479 I don't get. It's simply his hold on. I got them on hold 996 01:09:50.840 --> 01:09:54.880 Kelly, let's get Kevin on. But on top of that, I really 997 01:09:55.359 --> 01:09:58.520 want that Vin number. As soon as I get that VIN number from you, 998 01:09:58.600 --> 01:10:00.920 text it to me. I'm going to text it to Andy and see 999 01:10:00.920 --> 01:10:04.199 if he can tell us what's going on with that Behind the scenes, John, 1000 01:10:04.239 --> 01:10:08.840 how many times something like this happened? I think everybody in the world 1001 01:10:08.920 --> 01:10:13.359 has been in a position where everybody's pointing the fingers somewhere else. But it's 1002 01:10:13.399 --> 01:10:16.439 not your fault, not the consumer's fault. You've got Big O saying there's 1003 01:10:16.439 --> 01:10:19.479 no way we did it, and it seems like a valid argument. And 1004 01:10:19.520 --> 01:10:23.880 then you've got the manufacturer saying, oh no, there was only three courts. 1005 01:10:24.359 --> 01:10:26.960 What the hell? What's your gut? Yeah, he said, she 1006 01:10:27.079 --> 01:10:30.359 said, this is going to be a proof problem for either one of forty 1007 01:10:30.560 --> 01:10:34.880 two bouaris dollars everybody hain't take. Hopefully we can figure out what's going on 1008 01:10:34.960 --> 01:10:40.439 in this. And then Nancy's got a problem registering a car, Mario's got 1009 01:10:40.479 --> 01:10:44.000 a problem with a car accident. I don't know what that's about. And 1010 01:10:44.039 --> 01:10:49.079 then Deputy Bow, we still got that update. Hold on go with a 1011 01:10:49.079 --> 01:10:54.439 sure thing Denver's Best roofer Excel roofing dot com. You don't pay a cent 1012 01:10:54.640 --> 01:11:00.840 until you're content. Time for an insurance, Yeah, cup free, no 1013 01:11:00.920 --> 01:11:04.399 obligation. In comparison, call Compass Insurance. Pay too much your coverage at 1014 01:11:04.479 --> 01:11:09.560 dozens of insurance companies find out now three all three seven seven to one help. 1015 01:11:09.720 --> 01:11:13.279 You'll think you're his only customer when you choose Frank durand the real estate 1016 01:11:13.319 --> 01:11:16.760 man dot com to list your home with Remax Alliance three all three nine two 1017 01:11:16.840 --> 01:11:33.079 zero sixteen twenty two. Ripped up so you don't have come run in as 1018 01:11:33.079 --> 01:11:41.720 as we can show Shooter's gonna help come. This is the Troubleshooter Show. 1019 01:11:42.319 --> 01:11:45.960 No Tom martinezome, Welcome to the show, the only show of it's kind. 1020 01:11:45.960 --> 01:11:50.039 We're here to solve problems, answer questions, take complaints. We're trying 1021 01:11:50.039 --> 01:11:53.520 to make your life a little bit better. You got ripped off or taking 1022 01:11:53.600 --> 01:11:57.399 advantage of We want to get directly involved. We want to help you out. 1023 01:11:57.439 --> 01:12:00.880 We have contractors out there that think it's fine just steal your money, 1024 01:12:00.399 --> 01:12:03.399 and it's not. I'll tell you something Colorado has done. There's not a 1025 01:12:03.399 --> 01:12:08.319 lot of teeth in it, but there is laws out there where they have 1026 01:12:08.399 --> 01:12:12.079 to hold this being a contractor, your money, your down payment, and 1027 01:12:12.159 --> 01:12:16.439 trust. And if they don't, they can face, not just civil issues, 1028 01:12:16.479 --> 01:12:19.399 but actually they can go I'm not going to say they can go to 1029 01:12:19.479 --> 01:12:23.119 jail, but they can go to jail. I've yet seen that happen. 1030 01:12:23.720 --> 01:12:28.479 Actually, I think we did have one with a I think he sold a 1031 01:12:28.520 --> 01:12:30.600 mini house or what are they called, what are those little tiny homes called 1032 01:12:30.600 --> 01:12:33.720 a tiny home. I think it was a tiny home deal, and the 1033 01:12:33.760 --> 01:12:36.600 guy took a lot down as forty or fifty grand. I think he did 1034 01:12:36.760 --> 01:12:43.079 end up doing some time now that I think about it. But the Contractor's 1035 01:12:43.119 --> 01:12:46.479 Trust Act is a powerful thing, and we have connections with some das and 1036 01:12:46.520 --> 01:12:51.560 other people that allow us to probably get by a little more red tape than 1037 01:12:51.600 --> 01:12:55.760 the average Joe has to do. So please, you've been ripped off or 1038 01:12:55.800 --> 01:12:59.479 taking advantage of you, give us a call three zero three Martino. Now 1039 01:12:59.520 --> 01:13:04.119 don't forget that number works on and off the air, three zero three Martino. 1040 01:13:04.199 --> 01:13:08.399 You can always email us at help at troubleshooter dot com. We have 1041 01:13:08.479 --> 01:13:11.880 all lines full right now, but soon as one opens, I promise I'll 1042 01:13:11.920 --> 01:13:15.199 continue to give the number out. But here, in fact, one just 1043 01:13:15.279 --> 01:13:17.279 dropped. Hey, Kelly, if that woman, I think it was a 1044 01:13:17.319 --> 01:13:21.720 woman who's listening and had the car accident. Question call back right now. 1045 01:13:21.760 --> 01:13:27.199 I got John Fuller in studio. It's gonna be It's just callback, and 1046 01:13:27.239 --> 01:13:30.199 I'll make you a priority. I know you were holding for a little bit 1047 01:13:30.279 --> 01:13:34.560 there. Now, Ryan, I just texted your vind number. Ryan called 1048 01:13:34.640 --> 01:13:40.439 last hour. He has a twenty twenty three Dodge thirty five hundred. He 1049 01:13:40.520 --> 01:13:44.119 had an oil change at Big O' roughly eight nine thousand miles ago. The 1050 01:13:44.239 --> 01:13:48.479 entire vehicle has twenty three to twenty five thousand miles. He brought it in 1051 01:13:48.560 --> 01:13:53.199 because it started making noise, started knocking. He brought it into the dealership 1052 01:13:53.199 --> 01:13:57.039 down in Castle Rock, which, by the way, we've had some complaints 1053 01:13:57.079 --> 01:14:00.199 on. I'm not going to tie him into this by any means, but 1054 01:14:00.800 --> 01:14:02.840 we have had some issues with them or calls come in. Not a lot, 1055 01:14:02.920 --> 01:14:08.800 but some. But they said, hey, whoever did the oil change 1056 01:14:08.880 --> 01:14:13.600 last time? There's a big issue with because they only put Did they really 1057 01:14:13.640 --> 01:14:16.359 tell you there was I understand Ryan, they said there was only three courts 1058 01:14:16.399 --> 01:14:20.359 in there. But were they basically saying that Big O' only put three courts 1059 01:14:20.439 --> 01:14:27.199 in it? Yeah, they were basically saying this is Big o''s responsibility. 1060 01:14:27.279 --> 01:14:30.920 It wasn't performed adequately, and then you drove eight nine thousand miles before it 1061 01:14:31.000 --> 01:14:38.439 was knocking correct and not one check engine like was ever on, no warnings 1062 01:14:38.439 --> 01:14:42.800 at all. How about oil pressure, no problem? No, everything was 1063 01:14:42.840 --> 01:14:45.880 reading fine. And I mean I didn't look at the oil gages because I 1064 01:14:45.880 --> 01:14:48.920 didn't have any issues. So but no, no codes or anything were thrown 1065 01:14:49.000 --> 01:14:51.159 that I know of, or no, no, you know, on the 1066 01:14:51.239 --> 01:14:55.520 dash, nothing came up warning me or showing anything. Right, So listen, 1067 01:14:55.560 --> 01:14:59.479 here's here's what's in the hopper. Right now, I am pulling all 1068 01:14:59.520 --> 01:15:02.439 the infrom on your vehicle in the Dodge system. I should probably have that. 1069 01:15:02.840 --> 01:15:04.960 It could be any minute, it could be a half hour, I'm 1070 01:15:05.000 --> 01:15:09.119 not sure. When I have that back, we're going to see how that 1071 01:15:09.199 --> 01:15:14.239 dealership tagged it in the warranty system and just get whatever information we can. 1072 01:15:14.439 --> 01:15:17.199 The other thing I'm trying to do is get my diesel expert on. He 1073 01:15:17.319 --> 01:15:20.640 works on all my diesel stuff, which is only one thing, but he 1074 01:15:20.720 --> 01:15:25.800 works on my six hundred and ten horsepower comings. And anytime I pull into 1075 01:15:25.800 --> 01:15:29.199 his shop, I mean the whole place is nothing but diesels. This guy 1076 01:15:29.279 --> 01:15:31.640 lives and breathes it. And hopefully we can get him on. He's a 1077 01:15:31.680 --> 01:15:35.319 great guy of shops in Castle Rock. So I want you to hold tight. 1078 01:15:35.359 --> 01:15:39.640 I'm trying to put those two things together. What we might do is 1079 01:15:39.680 --> 01:15:43.319 free up the line, and the second I get news back from one of 1080 01:15:43.359 --> 01:15:45.720 them, I'll call back. All right, thanks Mark, all right, 1081 01:15:46.000 --> 01:15:49.560 hold on meantime we might have Is that Kevin Calkin? All right? I'm 1082 01:15:49.560 --> 01:15:51.800 want to ask Kevin. Hey, Kevin, I want to ask you this, 1083 01:15:51.880 --> 01:15:56.079 but I also have a diesel guy coming on. Tell me if you 1084 01:15:56.199 --> 01:16:01.439 find this possible in any manner. Thirty fire twenty five thousand miles on a 1085 01:16:01.560 --> 01:16:08.600 Dodge thirty five hundred truck diesel. Of course, thirty twenty five thousand miles. 1086 01:16:09.239 --> 01:16:14.119 It starts knocking. He brings it to the dealership. The dealership says, 1087 01:16:14.119 --> 01:16:15.399 when's the last time you had an oil chance? She said, I 1088 01:16:15.439 --> 01:16:19.960 had won a Big O over nine thousand miles ago. They say, well, 1089 01:16:19.960 --> 01:16:24.680 there's only three courts of oil in here. Your warranty is void. 1090 01:16:24.760 --> 01:16:28.560 Because there was only three courts. You got a problem with Big O now 1091 01:16:29.359 --> 01:16:34.000 never a never oil pressure issue, never an oil pressure light, never a 1092 01:16:34.079 --> 01:16:41.319 check engine light. How the hell could a Dodge thirty five hundred drive for 1093 01:16:41.600 --> 01:16:45.800 nine thousand miles with no indicators according to the caller, and then start knocking, 1094 01:16:46.119 --> 01:16:50.560 is is there any part? Is there any of that possible? Wow, 1095 01:16:51.680 --> 01:16:58.560 that's a tough one. I mean, it possibly could have consumed you 1096 01:16:58.600 --> 01:17:03.199 know, oil in nine but that would be a warranty issue. Yes, 1097 01:17:03.600 --> 01:17:06.800 exactly, That's what I think they're doing. What I can't understand is a 1098 01:17:06.880 --> 01:17:12.560 dealer gets paid for warranties. I can't understand why in the hell if they 1099 01:17:12.640 --> 01:17:15.479 really thought it was a warranty issue, why wouldn't they do it. I 1100 01:17:15.479 --> 01:17:19.199 mean, I understand they make less book labor, I understand stuff like that, 1101 01:17:19.520 --> 01:17:24.279 but they still make good money off of a forty two thousand dollars ticket. 1102 01:17:25.159 --> 01:17:28.720 Oh yeah no. And they and he complied with the warranty by by 1103 01:17:28.760 --> 01:17:32.680 having the services done at the interval. So so I'm running some information in 1104 01:17:32.720 --> 01:17:35.560 the back to figure out where it's at, and I got some contacts with 1105 01:17:35.640 --> 01:17:39.960 Dodge where we might be able to help them directly. But how would you 1106 01:17:40.119 --> 01:17:43.560 if this went to court? What would you possibly do? I mean, 1107 01:17:43.920 --> 01:17:46.920 well, it's entirely possible. When the engine failed it did consume a little 1108 01:17:46.920 --> 01:17:50.720 bit of oil, How would you tell that thing and everything else. It's 1109 01:17:50.880 --> 01:17:55.239 entirely possible that it went through a quarter or two in that, you know, 1110 01:17:56.119 --> 01:17:59.319 with the engine failure, oh while it's failing. So in other words, 1111 01:17:59.359 --> 01:18:00.640 they might have, let say, I think it takes twelve courts, 1112 01:18:00.880 --> 01:18:05.239 let's say they only put six in. I still don't understand how the oil 1113 01:18:05.279 --> 01:18:09.840 pressure in the light wouldn't come on being six courts low. I mean, 1114 01:18:09.880 --> 01:18:15.079 I just don't understand. No, that's that's really truly bizarre. What is 1115 01:18:15.159 --> 01:18:18.920 generally the tolerance of a brand new twenty twenty three Dodge or any other brand 1116 01:18:19.000 --> 01:18:23.119 diesel truck when it comes to how many courts are in? I mean, 1117 01:18:23.560 --> 01:18:27.960 does it give us fifty percent relatives to driving and temperature and everything that goes 1118 01:18:28.000 --> 01:18:30.479 with it. So that's a hard one answer. But I don't see it 1119 01:18:30.560 --> 01:18:33.239 running the three courts in it. I just can't. I can't imagine they 1120 01:18:33.239 --> 01:18:36.279 said there's only three courts. I understand what you're saying. Though, Let's 1121 01:18:36.279 --> 01:18:42.119 say they put six courts in. As the engine was failing and working a 1122 01:18:42.159 --> 01:18:46.159 lot harder because it had all this lack of oil, then it started consuming 1123 01:18:46.199 --> 01:18:50.119 oil, and then basically then it started blowing up on itself. Yeah, 1124 01:18:50.359 --> 01:18:54.319 it could have been a process. It may not have been instantaneous. It 1125 01:18:54.319 --> 01:18:57.319 could have been a you know, how would you tell? And I've got 1126 01:18:57.359 --> 01:19:00.479 a diesel guy hopefully coming on, But how would you tell. Let's say 1127 01:19:00.479 --> 01:19:03.079 they did put twelve courts in it. What kind of signs would you look 1128 01:19:03.119 --> 01:19:08.960 for if the truck itself was eating the oil? In other words, he 1129 01:19:09.079 --> 01:19:12.520 did everything right? Big? Oh? Did everything right? Smoke excess of 1130 01:19:12.640 --> 01:19:15.159 smoke from the tailpipe. That's about all you'd be able to tell. There's 1131 01:19:15.159 --> 01:19:20.439 no other no other condition would make you look. Yeah. I just in 1132 01:19:20.520 --> 01:19:23.960 the morning, you know, you get a big cloud or something. You 1133 01:19:24.000 --> 01:19:28.279 know, it's crazy, all right, Kevin, I appreciate it. Man. 1134 01:19:28.319 --> 01:19:30.520 I think you're out of state too, Ario? Or do you get 1135 01:19:30.560 --> 01:19:32.359 back? I got back yesterday. How was the trip, man? Kid? 1136 01:19:33.079 --> 01:19:36.840 I saw my new grandson was awesome. Did you smoke him some ribs? 1137 01:19:39.399 --> 01:19:41.760 No? I let my kids cook. I'm on vacation. Yeah, 1138 01:19:41.760 --> 01:19:44.119 okay, it was New York, right? Is that where you went? 1139 01:19:44.439 --> 01:19:47.840 Yeah? Upstate New York at by Albany. That's our daughter's going to Albany 1140 01:19:48.560 --> 01:19:53.079 Thursday or tomorrow or whatever day it is. Two days. Nice part of 1141 01:19:53.079 --> 01:19:56.920 the country. Did you land in Albany or you drive well? I had 1142 01:19:56.920 --> 01:20:00.920 a family in Connecticut, so I landed in Hartford and drove cool. All 1143 01:20:00.039 --> 01:20:02.079 right, man, Hey, I appreciate it. We'll see you Friday. 1144 01:20:02.159 --> 01:20:05.600 Hopefully Kevin Call can share it an auto tech. These guys are great, 1145 01:20:05.640 --> 01:20:09.760 by the way, they got better dealer. They got better deals in any 1146 01:20:09.800 --> 01:20:15.119 dealership, and their warranties unbelievable. Three year, thirty six thousand miles nationwide. 1147 01:20:15.800 --> 01:20:20.479 Anything they do nation wide sharedan auto tech dot com. I'm running a 1148 01:20:20.479 --> 01:20:24.760 little back. Let's get all of Ryan's information. Oh wait, is that 1149 01:20:24.880 --> 01:20:29.880 Josh up? Okay, put his information up. This guy is the diesel 1150 01:20:30.239 --> 01:20:33.319 guru. He's gonna help us out and we're gonna figure out what we can 1151 01:20:33.359 --> 01:20:36.000 do. And if he's ever heard of this before, Josh, hold on 1152 01:20:36.079 --> 01:20:45.199 during the break, hold on, go with a sure thing Denver's best roofer 1153 01:20:45.319 --> 01:20:53.479 Excel roofing dot com. You don't pay a cent until you're content than time 1154 01:20:53.520 --> 01:20:57.399 for an insurance check up free, no obligation. In comparison, call Compass 1155 01:20:57.439 --> 01:21:00.880 insurance paying too much your coverage? That does of insurance companies find out now 1156 01:21:00.960 --> 01:21:04.239 three all three seven seven to one. Help. You'll think you're his only 1157 01:21:04.319 --> 01:21:09.119 customer when you choose Frank durand the real estate man dot Com to list your 1158 01:21:09.159 --> 01:21:23.520 home with Remax Alliance three all three nine two zero sixteen twenty two. All 1159 01:21:23.600 --> 01:21:27.560 right, three oh three seven one three eight two five five. We're digging 1160 01:21:27.600 --> 01:21:30.359 into problems left and right. Hey, I do want to ask John Fuller 1161 01:21:30.399 --> 01:21:33.119 something Between this next UH call and Nancy. I'm gonna go to you on 1162 01:21:33.159 --> 01:21:39.159 this registration issue. Ryan's holding tight. And by the way, I was 1163 01:21:39.199 --> 01:21:41.680 gonna say one line open, but that's not true. Here's the deal. 1164 01:21:42.279 --> 01:21:45.000 What go aheads? Who's in? Oh my god, I got Josh on. 1165 01:21:45.199 --> 01:21:47.880 Would you please put up his credentials so I can give out his shop's 1166 01:21:47.960 --> 01:21:51.359 number and everything properly, Kelly. Then I'll go to him and I'm gonna 1167 01:21:51.399 --> 01:21:55.680 ask Josh about that. So hold on one second, Josh, I promise. 1168 01:21:55.760 --> 01:21:59.640 I am so sorry I lost track. We're gonna get his input on 1169 01:21:59.760 --> 01:22:01.479 this. In fact, I'll go to Josh right now. Hey, Josh, 1170 01:22:01.720 --> 01:22:04.119 Hey man, First of all, I appreciate you coming on. How 1171 01:22:04.119 --> 01:22:08.960 are you doing? Hey? Did you ever think I'd call you out of 1172 01:22:08.960 --> 01:22:12.439 the blue to be on the air. No, not really, No, 1173 01:22:12.760 --> 01:22:15.439 you never know. Yeah. So Josh owns everything truck and auto diesel. 1174 01:22:15.520 --> 01:22:21.079 He's in Castle Rock and I've been using them for our RV for years now. 1175 01:22:21.359 --> 01:22:25.319 In fact, I just picked it back up from him, I don't 1176 01:22:25.359 --> 01:22:28.479 know, like three four days ago. So I mean literally, I know 1177 01:22:28.560 --> 01:22:31.119 this guy, but he lives and breathes diesel. I want to ask you 1178 01:22:31.199 --> 01:22:35.000 something, man, I'm asking for your opinion in what you would do if 1179 01:22:35.039 --> 01:22:40.039 you were Ryan. Here's the facts, man, It's got twenty five thousand 1180 01:22:40.039 --> 01:22:44.800 miles on it. It's a twenty twenty three Dodge thirty five hundred diesel. 1181 01:22:45.039 --> 01:22:46.680 By the way, is that generally a Cummins. What kind of diesel do 1182 01:22:46.760 --> 01:22:53.319 they use? Yes? Okay, so he has an oil change done itt 1183 01:22:53.319 --> 01:22:57.119 big o' tires nine thousand miles. I'm going to lock you in because I 1184 01:22:57.159 --> 01:23:00.600 want to clarify something with Ryan. Hey, Ryan, I really it was 1185 01:23:00.720 --> 01:23:04.520 nine thousand and changed miles ago. How many months ago was that oil change? 1186 01:23:06.479 --> 01:23:10.600 January thirtieth. It's like I completed it, all right, So you 1187 01:23:10.640 --> 01:23:13.560 put a lot of miles on this thing. You put nine thousand miles on 1188 01:23:13.600 --> 01:23:16.079 in the last six months. What are the intervals you're supposed to follow on 1189 01:23:16.159 --> 01:23:21.720 these ten thousand, Josh, do you know actually they recommend just going off 1190 01:23:21.720 --> 01:23:25.439 the dash because the light on the dash will turn on and tell you in 1191 01:23:25.520 --> 01:23:28.479 the change the oil. You know what, that's exactlyated number. Now, 1192 01:23:28.680 --> 01:23:31.600 that's exactly what Ryan said. Ryan said on his dash had said you still 1193 01:23:31.640 --> 01:23:35.720 had thirty percent, didn't it? That's correct? Yep, all right, 1194 01:23:35.760 --> 01:23:40.119 So listen to this man. So he's driving what is it last week? 1195 01:23:40.199 --> 01:23:44.800 This week? When was it first part last week? So first part of 1196 01:23:44.880 --> 01:23:48.079 last week? He starts hearing a knock and he brings it over in fact, 1197 01:23:48.159 --> 01:23:53.319 right in Castle Rock. What's the Dodge dealer down there now, Cowser 1198 01:23:53.399 --> 01:23:57.239 Rock Autoplex. Yeah, so he brings it down there, they check it 1199 01:23:57.239 --> 01:24:00.560 out, They come back and tell them this eat an engine. It's forty 1200 01:24:00.600 --> 01:24:06.039 two thousand. You have no warranty because it's not a warranty issue. Whoever 1201 01:24:06.079 --> 01:24:11.000 did your oil change before? Only put three quarts of oil in it. 1202 01:24:11.199 --> 01:24:15.640 So here's the question. If someone puts three quarts of oil into a Dodge 1203 01:24:15.640 --> 01:24:18.640 thirty five hundred and it was big. Oh, but we don't know what 1204 01:24:18.680 --> 01:24:21.760 they put in there. I mean, they apparently they say they put the 1205 01:24:21.840 --> 01:24:27.119 right amount of oil, but how could anybody drive? How is it possible 1206 01:24:27.159 --> 01:24:30.399 to drive with three quarts of oil with no lights going off, no oil 1207 01:24:30.439 --> 01:24:35.239 pressure signs, no check engine light, no warning lights whatsoever? For six 1208 01:24:35.319 --> 01:24:41.560 months and nine thousand miles? Is that even a possibility on a Dodge thirty 1209 01:24:41.600 --> 01:24:45.960 five hundred? Not likely? What would you do if you were him? 1210 01:24:46.119 --> 01:24:49.159 They're telling them you need to write a check for forty two grand. Now 1211 01:24:49.279 --> 01:24:53.920 they haven't done the work yet, But how would you fight this with Dodge? 1212 01:24:54.039 --> 01:24:57.439 What can someone do? Would you tear the engine down? I mean, 1213 01:24:57.640 --> 01:25:00.800 like, honest to god, what do you do for forensics to figure 1214 01:25:00.840 --> 01:25:05.159 out was the proper amount of oil in there? And the oil had bad 1215 01:25:05.279 --> 01:25:10.760 consumption in the truck the truck went through it, or maybe it had faults 1216 01:25:10.840 --> 01:25:15.079 not showing oil pressure properly or anything like that. How do you how do 1217 01:25:15.119 --> 01:25:20.560 you reverse life and figure out what the hell happened? Well, that's a 1218 01:25:20.600 --> 01:25:25.720 great question, because unfortunately, you're gonna have to go off of Big O's 1219 01:25:25.760 --> 01:25:31.239 word of what they did and what they put in in because you you got 1220 01:25:31.239 --> 01:25:34.279 to start there. So let's just take their word they put the proper amount 1221 01:25:34.319 --> 01:25:40.760 of oil in it. Then well, let's let's Josh. I don't mean 1222 01:25:40.800 --> 01:25:44.159 to interrupt you, but Ryan, let's let me ask you that question when 1223 01:25:44.159 --> 01:25:45.720 you talked to Big O, because I'm sure you called them, what what 1224 01:25:45.800 --> 01:25:50.319 did they tell you? Yeah, I mean they just basically said, we 1225 01:25:50.680 --> 01:25:56.840 put, you know, twelve cords of Rotella T six synthetic Moti motor oil 1226 01:25:56.880 --> 01:26:00.640 in the truck. All right, keep going, Josh. Then after that, 1227 01:26:00.760 --> 01:26:02.920 my question to the dealer would be, Okay, well, this is 1228 01:26:02.960 --> 01:26:06.439 what this shop is doing. It's an incredible shop, you know, it's 1229 01:26:06.960 --> 01:26:11.800 they do this all the time. They're claiming they put twelve courts oil in. 1230 01:26:11.960 --> 01:26:14.119 Where did it go? If it's not on the ground, it's not 1231 01:26:14.359 --> 01:26:16.920 gone. Where did it go? That's another That's something else I didn't ask 1232 01:26:16.960 --> 01:26:21.079 you, Ryan, Ryan, did you see any oil anywhere at any time? 1233 01:26:23.359 --> 01:26:28.000 No, that's that's my same thing. You know that either three things 1234 01:26:28.039 --> 01:26:30.439 could have happened. They could have not put the oil in, the oil 1235 01:26:30.439 --> 01:26:32.359 could have leaked out, or the engine used oil. I mean, that's 1236 01:26:32.439 --> 01:26:36.479 kind of disimplify it that that's what happened. And then there's been no leaks. 1237 01:26:36.520 --> 01:26:41.600 I've seen nothing anywhere in my garage or anywhere on the vehicle of anything 1238 01:26:41.680 --> 01:26:43.800 leaked. Hey, Josh, I'm not going to interrupt you now, but 1239 01:26:43.880 --> 01:26:47.319 methodically speaking, keep going on with what you would do, because I think 1240 01:26:47.359 --> 01:26:53.239 what's going to happen is if I can't get some stuff done behind the scenes 1241 01:26:53.319 --> 01:26:57.159 with some Dodge people I know, and he's got to hire an attorney. 1242 01:26:57.439 --> 01:27:00.479 Forty two thousand bucks, You hire an attorney, I don't care, but 1243 01:27:00.560 --> 01:27:03.079 at some point there's got to be some evidence. And the only thing I 1244 01:27:03.079 --> 01:27:08.279 would differ with Ryan on if they're saying there was only three courts in there. 1245 01:27:08.520 --> 01:27:12.159 I don't know how that vehicle could run for nine months or I'm sorry, 1246 01:27:12.199 --> 01:27:15.279 six months, nine thousand miles, but I'm not gonna be late that 1247 01:27:15.359 --> 01:27:18.399 anymore. Go ahead, Josh, Yeah, I agree with you on that. 1248 01:27:18.520 --> 01:27:24.000 I don't think the truck would have run that long without it making some 1249 01:27:24.039 --> 01:27:27.960 type of noise, having some type of signs that you're low on oil. 1250 01:27:29.000 --> 01:27:32.359 You know, these vehicles can run lower on oil. They as long as 1251 01:27:32.399 --> 01:27:35.199 there's oil in the sump, they're not going to set a low oil pressure 1252 01:27:35.279 --> 01:27:40.399 fault. Now, again, it goes back to where did this oil go? 1253 01:27:41.159 --> 01:27:43.720 Because you kind of got to trust the word of the shop that did 1254 01:27:43.760 --> 01:27:47.119 the work and assume that they did it right. So then at that point 1255 01:27:47.199 --> 01:27:53.760 the dealer would need to prove that the say, your turbo wasn't consuming oil, 1256 01:27:53.880 --> 01:27:58.840 or you didn't have valve problems, or you didn't have any other mechanical 1257 01:27:58.880 --> 01:28:01.600 issues with the truck. Then at that point it would be back too big. 1258 01:28:01.640 --> 01:28:06.800 Oh of okay, there's no signs of my oil. Here's the reports 1259 01:28:06.840 --> 01:28:12.800 by it of my oil going anywhere. I apologize, but here's the reports 1260 01:28:12.800 --> 01:28:15.359 of that. Now, how is big? Oh, how are you going 1261 01:28:15.439 --> 01:28:19.439 to prove that you guys actually did what you said you did? God, 1262 01:28:19.520 --> 01:28:21.760 I mean if I was in front of a judge, so I'd be like, 1263 01:28:21.840 --> 01:28:27.199 my goodness, we did an oil change nine thousand miles ago. You're 1264 01:28:27.239 --> 01:28:31.680 honor. I mean, apparently everything was fine. I wouldn't argue that at 1265 01:28:31.720 --> 01:28:35.920 all. I would be questioning the dealer. You know, give me some 1266 01:28:36.000 --> 01:28:40.920 details of where this oil went is and if that's the case, that's all. 1267 01:28:41.079 --> 01:28:44.199 Whatever failed should have been covered under warranty. Anyway. You know, 1268 01:28:44.279 --> 01:28:45.479 I'm not putting you on the spot. I don't care. You know, 1269 01:28:45.560 --> 01:28:48.960 some people don't mind talking about other companies. Some do I mean, do 1270 01:28:49.000 --> 01:28:53.399 you have any thoughts on these guys? As you said, it's not medved, 1271 01:28:53.399 --> 01:28:57.000 who is it? Cassarrock AUTOPLEXX. Just can't I mean, do you 1272 01:28:57.039 --> 01:29:00.279 know anything about the Dodge dealer? Do you hear word around ten? I 1273 01:29:00.359 --> 01:29:02.720 mean, I know nothing about them. I mean it seems to me why 1274 01:29:02.800 --> 01:29:06.039 wouldn't they if they could put it under warranty. I don't know why they 1275 01:29:06.039 --> 01:29:14.319 wouldn't they still get paid. The downside to it is if Chrysler, the 1276 01:29:14.479 --> 01:29:17.960 mother company, actually denied the claim, that the dealership would then be on 1277 01:29:18.000 --> 01:29:23.520 the hook for paying it. But that's also part of the dealer's job is 1278 01:29:23.600 --> 01:29:30.039 to have this proof, have this information. Yeah, that shows yes, 1279 01:29:30.199 --> 01:29:32.840 this is a failure and this is what caused it. I don't like how 1280 01:29:32.840 --> 01:29:35.920 they're handling it all. I mean, I find it ridiculous. A week 1281 01:29:35.960 --> 01:29:40.239 ago they just said too bad, so sad it's going to be forty two 1282 01:29:40.279 --> 01:29:43.920 grand. I mean, I don't think they advocated for this guy whatsoever. 1283 01:29:44.560 --> 01:29:50.039 Would you agree with that, Ryan? I just feel I mean, I'm 1284 01:29:50.039 --> 01:29:53.279 in the same boat with you, Mark. I would think they would want 1285 01:29:53.319 --> 01:29:56.119 to do the work if they could make some money on it. But I 1286 01:29:56.239 --> 01:29:59.079 just feel like I'm getting pushed to the back burner. They gave me the 1287 01:29:59.079 --> 01:30:02.520 eight hundred numbers up on you to do what you can do. Ryan, 1288 01:30:02.560 --> 01:30:04.920 what's your gut say? I want to ask you, man, You're the 1289 01:30:04.960 --> 01:30:08.560 one that had the oil change, You're the one that drove it for nine 1290 01:30:08.640 --> 01:30:11.560 thousand, You're the one that heard it knock. What's your gut on this? 1291 01:30:11.720 --> 01:30:14.600 Do you think Big O screwed up? Or do you think the vehicle's 1292 01:30:14.600 --> 01:30:19.399 got a warranty issue. I've been using that big old dealer for six or 1293 01:30:19.399 --> 01:30:25.680 eight years with no issues, no issues, great guys down there, super 1294 01:30:25.800 --> 01:30:30.880 super shop. I just don't think the dealership's doing all they can do for 1295 01:30:30.920 --> 01:30:34.119 me. I just think they're dropping the ball. All right, Listen, 1296 01:30:34.640 --> 01:30:38.720 hey, Josh, I appreciate it, man, and we might have more 1297 01:30:38.760 --> 01:30:42.439 follow up on this. I'm going to give your number out for listeners as 1298 01:30:42.479 --> 01:30:47.119 well, and I'm getting information from Dodge or from somebody I know there how 1299 01:30:47.159 --> 01:30:50.880 that thing is flagged in the system. Hopefully I can figure out if the 1300 01:30:50.960 --> 01:30:55.760 dealership flagged it, if they actually had to wrap out to look at it, 1301 01:30:55.880 --> 01:31:00.520 or someone from the manufacturer. I can get all the information that's put 1302 01:31:00.560 --> 01:31:04.079 into their system that I know I'll have sometime today and then we've got to 1303 01:31:04.079 --> 01:31:08.000 try to figure out the next place to go. But hey, Josh, 1304 01:31:08.039 --> 01:31:11.039 I appreciate you coming on and I meet it out there now. Josh is 1305 01:31:11.079 --> 01:31:14.319 not on a referral list. I've just never talked to him about it. 1306 01:31:14.359 --> 01:31:16.359 But I've known the guy forever or I've known him for a few years. 1307 01:31:16.359 --> 01:31:21.239 But everything truck and auto diesel, and they're in Castle Rock, Everything truck 1308 01:31:21.279 --> 01:31:27.279 and auto diesel. Three oh three five three seven forty nine forty two. 1309 01:31:27.399 --> 01:31:30.800 You usually schedule an appointment with him. I scheduled about a week out. 1310 01:31:30.840 --> 01:31:34.039 But he can do. He done oil changes, He's tracked down leaks on 1311 01:31:34.119 --> 01:31:39.039 my electrical system. He does anything. I mean, you pretty name it. 1312 01:31:39.039 --> 01:31:42.239 If it's diesel, he does it. Three oh three five three seven 1313 01:31:42.319 --> 01:31:45.640 forty nine forty two. I thank you again, Josh for coming on, 1314 01:31:45.720 --> 01:31:47.880 and I might pick your brain a little more. All right, Yeah, 1315 01:31:47.960 --> 01:31:50.600 no problem, good luck getting I handled. Yeah, I hope we do. 1316 01:31:50.760 --> 01:31:55.520 Man, that's really what this show is about. I'm really hoping I 1317 01:31:55.640 --> 01:31:59.640 want to notch up this forty two thousand. I'm going to put all our 1318 01:31:59.640 --> 01:32:01.600 resource horses on it. I'm not kidding. This is a big one to 1319 01:32:01.640 --> 01:32:05.039 me. I feel like this guy's really getting screwed by somebody. We need 1320 01:32:05.079 --> 01:32:14.760 to figure out who, and then we need to get it handled. Go 1321 01:32:14.880 --> 01:32:18.119 with a sure thing Denver's Best roofer Excel Roofing dot com. You don't pay 1322 01:32:18.159 --> 01:32:26.520 a cent until you're content. Time for an insurance checkup free, no obligation 1323 01:32:26.640 --> 01:32:30.960 comparison call Compass Insurance. Pay too much your coverage at dozens of insurance companies 1324 01:32:31.039 --> 01:32:34.039 find out now three O three seven to seven to one. Help. You'll 1325 01:32:34.039 --> 01:32:38.880 think you're his only customer when you choose Frank durand the real estate Man dot 1326 01:32:38.920 --> 01:32:44.000 com to list your home with Remax Alliance three three nine two zero sixteen twenty 1327 01:32:44.039 --> 01:32:50.640 two. All right, listen, probid energy Mark was in yesterday and I 1328 01:32:50.760 --> 01:32:55.239 just had someone email me and yes, yes, yes, I am not 1329 01:32:55.319 --> 01:32:59.800 kidding. What they're doing now is they're part of this uh charging station network. 1330 01:32:59.840 --> 01:33:03.039 So if you own a restaurant, or if you own a convenience store 1331 01:33:03.239 --> 01:33:08.520 or a hotel, anything where you might have a charging station, I want 1332 01:33:08.520 --> 01:33:11.600 you to call these guys. You guys can profit share. You give them 1333 01:33:11.640 --> 01:33:15.520 a little space. They put in that charger there and then everybody makes money 1334 01:33:15.560 --> 01:33:18.199 off of it. It's pretty cool. Call and see if it works out. 1335 01:33:18.520 --> 01:33:21.359 They can tell you if it's a good deal or if it's going to 1336 01:33:21.399 --> 01:33:26.159 work or not, probably within a day or two. But call them at 1337 01:33:26.199 --> 01:33:31.439 eight four four four pro bid eight four four four pro bid, or you 1338 01:33:31.439 --> 01:33:36.640 can always find probit on referral list at referral list dot com. Now we're 1339 01:33:36.640 --> 01:33:43.319 gonna hop over to Mario. Mario's got an issue and I'm glad John Fuller, 1340 01:33:43.359 --> 01:33:46.319 our personal injury attorney, is in on this. Mario. What's going 1341 01:33:46.359 --> 01:33:53.279 on with you? Well, on Wednesday last week, this lady came ahead 1342 01:33:53.359 --> 01:33:59.560 two of my cars that were parking outside of three and she'd think of luckily 1343 01:33:59.600 --> 01:34:02.319 she don't too far. Her car got all bad, so we go. 1344 01:34:02.800 --> 01:34:06.159 We know where she find the one. We don't know where to find it, 1345 01:34:06.199 --> 01:34:12.760 but we run after her and we find it cold. Police come over 1346 01:34:13.000 --> 01:34:15.359 the lady, key her and insurance and everything, and we find out that 1347 01:34:15.399 --> 01:34:19.840 she has no insurance. Oh my god, So she hit both your cars? 1348 01:34:19.880 --> 01:34:23.880 Were they like parked in front of your house? I'm just curious what 1349 01:34:24.159 --> 01:34:28.039 where were they? Yeah, they were parking in front of my house. 1350 01:34:28.079 --> 01:34:30.640 She had the first car, and with the first car she pushed the second 1351 01:34:30.680 --> 01:34:33.800 one. Oh so it was like the rear vumper had the friend of the 1352 01:34:33.840 --> 01:34:38.239 other car, so she rear ended it and then you have damage on both 1353 01:34:38.279 --> 01:34:40.600 cars. Well, I'm glad no one was in them and you didn't get 1354 01:34:40.680 --> 01:34:43.800 hurt. And I'm going to bring that kind of up with John Fuller. 1355 01:34:43.800 --> 01:34:46.640 But when the cops, when the cops finally got out there, they must 1356 01:34:46.680 --> 01:34:51.960 have given her a ticket. Yeah, she got a ticket. Like I 1357 01:34:53.000 --> 01:34:57.720 say, she she percent, but she has no insurance, no insurance. 1358 01:34:58.520 --> 01:35:01.119 But she showed we find out she has insurance, Mario. Did she show 1359 01:35:01.199 --> 01:35:06.199 a fake card to the cop? Yes, Okay, I get it. 1360 01:35:06.399 --> 01:35:10.479 And then you found out there was no insurance when you went to call the 1361 01:35:10.520 --> 01:35:15.840 insurance company and they said no, did she ever have coverage and it lapsed 1362 01:35:15.920 --> 01:35:24.479 or they had no idea who she was the what do you call it? 1363 01:35:24.640 --> 01:35:30.600 Insurance that she would present there was a homeowners insurance casance. Okay, So 1364 01:35:30.720 --> 01:35:32.479 I want to ask John something. We're gonna we're gonna make this a little 1365 01:35:32.520 --> 01:35:36.319 bigger topic than your car, But the first thing I want to talk about 1366 01:35:36.399 --> 01:35:42.840 is his predicament. John. So she got the ticket, she rear ended 1367 01:35:42.880 --> 01:35:47.399 him. Why couldn't she go to court if Denver or wherever this took place 1368 01:35:48.159 --> 01:35:54.600 for not having insurance and he actually gets not not just a judgment. What 1369 01:35:55.039 --> 01:35:57.880 is that called when you get basically a judgment? But it's criminal. The 1370 01:35:57.920 --> 01:36:02.239 criminal is libel ristitution. So can't he get restitution. I'm not saying he's 1371 01:36:02.279 --> 01:36:06.039 never going to get paid, and then that would never fall off if she 1372 01:36:06.159 --> 01:36:10.560 ever does get a job. And I don't know her circumstance. Is that 1373 01:36:10.720 --> 01:36:15.159 possible in a scenario like this or just in Denver? This stuff just doesn't 1374 01:36:15.199 --> 01:36:17.279 happen anymore. What do you know anything about that? Yeah? I do, 1375 01:36:17.520 --> 01:36:24.000 so it's possible, you know, Listen, I don't. I'm not 1376 01:36:24.039 --> 01:36:27.359 going to point fingers. But it really depends on what the cops charge her 1377 01:36:27.399 --> 01:36:30.159 with. If they charged her with leaving the scene of an accident, that's 1378 01:36:30.199 --> 01:36:32.359 a twelve point, that's a major violation. You're going to have a DA 1379 01:36:32.520 --> 01:36:35.399 involved, and they're going to reach out to you as a victim of the 1380 01:36:36.079 --> 01:36:42.159 crime, and you'll have an opportunity to present any information about restitution, including 1381 01:36:42.159 --> 01:36:45.119 the value of your cards or the damage on them, and they will assess 1382 01:36:45.159 --> 01:36:47.319 that damage and you will get a judgment and she will have to pay. 1383 01:36:47.479 --> 01:36:50.600 It may take her four years to pay it, but eventually that you will 1384 01:36:50.800 --> 01:36:56.000 or yeah, she probably will. Ultimately they'll reduce it to a judgment and 1385 01:36:56.319 --> 01:37:00.000 you know it'll run its course. Now, if they didn't give her twelve 1386 01:37:00.319 --> 01:37:03.279 and let's say they just gave her so the other thing, if they thought 1387 01:37:03.439 --> 01:37:08.439 that she had valid insurance and they concluded that she didn't leave the scene of 1388 01:37:08.439 --> 01:37:12.279 the accident, oh it's just a careless driving, then it may be the 1389 01:37:12.319 --> 01:37:15.119 type of ticket that doesn't actually require an appearance and she could just mail it 1390 01:37:15.159 --> 01:37:20.159 in and no DA is ever going to get involved enough to really assess the 1391 01:37:20.199 --> 01:37:26.319 restitution and figure out that it's a factor. But if Mario contacted whomever maybe 1392 01:37:26.319 --> 01:37:29.800 that is a DA's office, and says, hey, this happened. This 1393 01:37:29.920 --> 01:37:32.760 lady showed the officer and me and gave me this insurance and it's all phony. 1394 01:37:32.800 --> 01:37:36.760 BALONEI man, I mean, de lucky, do something if you're lucky, 1395 01:37:38.199 --> 01:37:41.279 and he may be able to do that. If it's an infraction, 1396 01:37:42.079 --> 01:37:45.119 you know, if it's the lower level, lower tier infraction, that it 1397 01:37:45.199 --> 01:37:48.800 never even touches the hands of a DA. So I'm not going to say 1398 01:37:48.800 --> 01:37:54.239 it's impossible. It depends on the county and what ticket was written and under 1399 01:37:54.279 --> 01:37:56.960 what statute and that kind of stuff. Hey, Mario, do you know 1400 01:37:57.039 --> 01:38:01.520 if she has to go to court because she left the actions? Well, 1401 01:38:01.560 --> 01:38:06.000 I'm not sure. My son is the one that went over to and she 1402 01:38:06.119 --> 01:38:10.119 ran away. How a doctor appointment that day? Mario, do you know 1403 01:38:10.159 --> 01:38:15.960 if they charged her with hit and run? They did, because uh, 1404 01:38:15.319 --> 01:38:18.880 actually the cars were sucking upint of my car and she take off. She 1405 01:38:19.479 --> 01:38:23.720 reversed the car and take off. So if they charged her with hit and 1406 01:38:23.760 --> 01:38:26.800 run, that's the most serious charge that they could have charged her with. 1407 01:38:26.840 --> 01:38:31.039 And that's fantastic for you because you should be contacted by the district attorney's office, 1408 01:38:31.119 --> 01:38:34.479 or you can even reach out to them and make them aware of who 1409 01:38:34.520 --> 01:38:39.880 you are and what your contact information is. And that does actually have a 1410 01:38:39.880 --> 01:38:44.560 pretty good chance of being reduced to a restitution order. So what we're talking 1411 01:38:44.560 --> 01:38:47.920 about in Layman's terms is you need to contact the police, whoever's on the 1412 01:38:47.960 --> 01:38:54.079 report, whoever issued the ticket, and make sure they understand that she did 1413 01:38:54.119 --> 01:38:58.680 not have insurance and you have damage on two cars and you would like a 1414 01:38:58.760 --> 01:39:03.560 restitution order in meaning that she is going to be found guilty if she is, 1415 01:39:03.640 --> 01:39:06.560 and she's going to owe you this money and that's not going to drop 1416 01:39:06.600 --> 01:39:11.640 off for a long time. So and then if someone does have restitution, 1417 01:39:12.920 --> 01:39:16.399 and I'm using this in very broad terms, but my understanding is bankruptcies, 1418 01:39:16.399 --> 01:39:19.079 don't get rid of it. It's pretty hard to get rid of it. 1419 01:39:19.520 --> 01:39:23.960 Yeah, that's generally true. Hey Mario, what county did this happen in? 1420 01:39:26.760 --> 01:39:29.960 In a rapa ho? Okay? Yeah, just contact the Arapahoe DA's 1421 01:39:30.000 --> 01:39:34.000 office and they'll they'll track down which case it is and which DA it's assigned 1422 01:39:34.000 --> 01:39:38.439 to. And then if you get that restitution order, she can't run down 1423 01:39:38.439 --> 01:39:41.840 to the bankruptcy court and get rid of it. You know, they should 1424 01:39:41.880 --> 01:39:45.680 make her pay over time. Unfortunately, you'll get a small amount every month 1425 01:39:45.760 --> 01:39:50.079 until it's either stay off or if she's not paying. Generally, with restitution, 1426 01:39:50.239 --> 01:39:55.840 if someone's not paying whatever was deemed proper to page month, can they 1427 01:39:55.880 --> 01:39:58.960 revoke a license? Do they have? Yes? Okay, absolutely, so 1428 01:39:59.079 --> 01:40:01.319 you might get paid a but listen, I'm gonna put you on hold. 1429 01:40:01.840 --> 01:40:05.279 I gotta take this break. But when we come back, I also want 1430 01:40:05.319 --> 01:40:10.520 to talk to you and John about something that's a bigger picture in a scenario 1431 01:40:10.800 --> 01:40:14.760 like this. Because I assume you don't have Annie, I'm gonna ask you 1432 01:40:14.800 --> 01:40:17.359 real quick. Actually, Mario, your insurance won't cover your own damage, 1433 01:40:17.399 --> 01:40:26.359 right, you just have liability? Yeah, Okay, there's a much bigger 1434 01:40:26.399 --> 01:40:30.319 issue I want everybody to think about here. Imagine if this was on I 1435 01:40:30.479 --> 01:40:35.600 twenty five and the lady slammed into Mario with no insurance. Hold tight. 1436 01:40:41.960 --> 01:40:45.239 Go with a sure thing Denver's Best roofer Excel Roofing dot com. You don't 1437 01:40:45.239 --> 01:40:53.079 pay a cent until you're content. Time for an insurance check up free, 1438 01:40:53.159 --> 01:40:57.680 no obligation. In comparison, call Compass Insurance. Pay too much your coverage 1439 01:40:57.680 --> 01:41:00.520 at dozens of insurance companies find out now three O three seven seven to one 1440 01:41:00.640 --> 01:41:04.319 help. You'll think you're his only customer when you choose Frank durand the real 1441 01:41:04.399 --> 01:41:09.920 estate Man dot com to list your home with Remax Alliance three all three nine 1442 01:41:10.000 --> 01:41:17.439 two zero sixteen twenty two all right eight eight eight Heating Yes, I love 1443 01:41:17.479 --> 01:41:21.359 their website too, eight eight eight Heating dot com. These guys do plumbing, 1444 01:41:21.680 --> 01:41:25.399 they do hvac, they do it all. Here's what I love about 1445 01:41:25.399 --> 01:41:28.000 them. You ready for this? This is so cool. Even if your 1446 01:41:28.039 --> 01:41:30.640 system's twenty years old and that air conditioner isn't working. If you call, 1447 01:41:30.680 --> 01:41:33.319 these guys are going to tell you how much to fix it. They're not 1448 01:41:33.359 --> 01:41:38.600 gonna say, well, option one is a ten thousand dollars system new one 1449 01:41:38.640 --> 01:41:41.920 and option two is a twenty thousand They're gonna say, hey, it needs 1450 01:41:41.960 --> 01:41:45.119 this capacitor or whatever it happens to be, and they're gonna give you a 1451 01:41:45.119 --> 01:41:47.479 price to fix it. They don't care all the system is. If you 1452 01:41:47.520 --> 01:41:51.359 do want to buy a new system, they're great. They get wonderful pricing, 1453 01:41:51.479 --> 01:41:56.159 great service. You're gonna love these guys. Eight eight eight Heating dot 1454 01:41:56.199 --> 01:42:00.000 Com. Simple as that check them out. Eight eight eight Heating dot Com. 1455 01:42:00.119 --> 01:42:02.159 Garrett in the gang being with this a long time. And by the 1456 01:42:02.159 --> 01:42:06.039 way, if you're in Colorado Springs, they're down there now as well. 1457 01:42:06.560 --> 01:42:11.760 Now, John, I want to get back to this conversation real quick with 1458 01:42:11.960 --> 01:42:15.960 Mario. But Mario only had basic coverage on these cars. Forget about the 1459 01:42:16.000 --> 01:42:19.439 car now, he's oh damages, and you know it's going to be held 1460 01:42:19.479 --> 01:42:24.640 to get him. Imagine if the person took off and they never found her, 1461 01:42:24.840 --> 01:42:29.399 he'd have no shot in getting them. Let's say the woman ran into 1462 01:42:29.439 --> 01:42:33.479 him on I twenty five and he got a broken face and a broken leg 1463 01:42:33.960 --> 01:42:39.680 and he couldn't work anymore, and the lady had no insurance. We talk 1464 01:42:39.760 --> 01:42:45.560 about having the proper coverage. How often does it happen someone gets injured and 1465 01:42:45.640 --> 01:42:49.920 there's no one to go after and their life is changed. It happens a 1466 01:42:49.960 --> 01:42:53.960 lot. And in fact, I mean, let's broaden it out a little 1467 01:42:54.000 --> 01:42:58.000 bit. How often does it happen that they have the crappiest coverage that the 1468 01:42:58.039 --> 01:43:00.840 state requires them to have, which is only twenty five thousand, and their 1469 01:43:00.920 --> 01:43:04.600 damages are far in excess of that. But there's nothing else that you can 1470 01:43:04.640 --> 01:43:10.800 go after and get because somebody either has no insurance or just liability only or 1471 01:43:10.840 --> 01:43:14.960 something like that. So in either circumstance, the end result is the same. 1472 01:43:15.000 --> 01:43:17.079 There's not enough to go around. No, and think about that, 1473 01:43:17.199 --> 01:43:21.000 twenty five thousand dollars, you end up with a broken leg in the hospital, 1474 01:43:21.319 --> 01:43:27.439 you're screwed if you don't have the proper coverage, which is uninsured and 1475 01:43:27.840 --> 01:43:30.119 underinsured. So the way to look at it is, I mean, everybody 1476 01:43:30.159 --> 01:43:33.000 thinks, and I hear this all the time. Oh I've got an umbrella, 1477 01:43:33.239 --> 01:43:36.479 I got really good coverage, or they say I got health insurance, 1478 01:43:36.520 --> 01:43:40.399 so if I do get hurt, my health insurance so cover it well. 1479 01:43:40.439 --> 01:43:44.600 And it may to some extent, but it's not going to cover not working 1480 01:43:44.640 --> 01:43:46.520 for a year. It won't cover your wage loss, it won't cover your 1481 01:43:46.520 --> 01:43:49.560 pain and suffering. It won't cover you know, so many different things. 1482 01:43:49.600 --> 01:43:55.079 But a lot of people think that having a big liability policy is the end 1483 01:43:55.119 --> 01:43:57.840 of the road as far as making sure that you and your family are covered. 1484 01:43:57.880 --> 01:44:01.000 And I would suggest that it is barely scratches the surface. But if 1485 01:44:01.000 --> 01:44:05.439 you got kids in the car, So here's the deal. Liability only covers 1486 01:44:05.479 --> 01:44:12.600 you if your life or claims that the other guy would make against you if 1487 01:44:12.760 --> 01:44:15.800 you were at fault for the accident. Beyond that, there's no coverage. 1488 01:44:15.800 --> 01:44:19.359 So if you get hit by somebody and it wasn't your fault, no coverage. 1489 01:44:19.479 --> 01:44:23.319 If you have a car full of kids going to a baseball game, 1490 01:44:23.560 --> 01:44:27.319 no coverage. If you have your wife and your you know, your next 1491 01:44:27.319 --> 01:44:30.199 door neighbor in the car, no coverage. There is no coverage under your 1492 01:44:30.279 --> 01:44:36.159 liability policy. For anybody in your car or you if you're not at fault 1493 01:44:36.279 --> 01:44:40.600 in the accident. The biggest argument I hear from this is two things. 1494 01:44:40.640 --> 01:44:44.000 One, the value of my vehicle is nothing. That's fine. If you're 1495 01:44:44.039 --> 01:44:46.119 talking about the value of the vehicle I get. I don't care about your 1496 01:44:46.159 --> 01:44:49.560 vehicle. I truly don't care about the person. Listen. I care about 1497 01:44:49.600 --> 01:44:55.680 the people that are in your car that are impacted potentially for life because of 1498 01:44:55.720 --> 01:44:59.359 the negligence of some other party. And if you don't take steps today to 1499 01:44:59.359 --> 01:45:02.479 protect your self and your family, then you have nobody to blame when some 1500 01:45:02.600 --> 01:45:08.479 yahoo runs into you that either has no insurance or crap insurance, or you're 1501 01:45:08.520 --> 01:45:13.399 dealing with you know, some some crackpot company out there that's gonna gonna fight 1502 01:45:13.520 --> 01:45:17.800 you over Clearly, you know valid claims and stuff. You know you have 1503 01:45:17.880 --> 01:45:23.760 to protect yourself by getting the right coverage. And it's called uninsured motorists coverage. 1504 01:45:24.000 --> 01:45:27.880 Yes, I understand that to get really good uninsured motorists you have to 1505 01:45:27.960 --> 01:45:30.199 jack up your liability limits, and that's just part of the deal, yep. 1506 01:45:30.359 --> 01:45:33.880 But if you drive out on this road and you don't have that coverage 1507 01:45:33.920 --> 01:45:39.399 to protect you and your family. When something bad happens to you, you're 1508 01:45:39.479 --> 01:45:43.159 gonna regret the day that you didn't spend that little, small amount to get 1509 01:45:43.199 --> 01:45:45.600 that additional It's amazing because, like you said, no pain in suffering. 1510 01:45:45.640 --> 01:45:48.199 I mean a big deal. If you do have health insurance, you get 1511 01:45:48.199 --> 01:45:51.159 to go to the hospital and your health insurance covers that. But if you 1512 01:45:51.159 --> 01:45:54.720 can't work for the rest of your life, won't pay your rents. A 1513 01:45:54.760 --> 01:45:57.800 whole different thing. It doesn't pay your rest well by groceries. All right, 1514 01:45:57.880 --> 01:46:00.880 everybody, hang tight. Deputy bow still got that update. I appreciate 1515 01:46:00.960 --> 01:46:05.000 him hanging Nancy, and then we can free up Mario three oh three Martino, 1516 01:46:05.079 --> 01:46:14.439 we'll be back right after this. Go with a sure thing Denver's best 1517 01:46:14.520 --> 01:46:17.560 roofer Excel Roofing dot com. You don't pay a cent until you're content. 1518 01:46:20.920 --> 01:46:25.479 Time for an insurance check up free, no obligation. In comparison, call 1519 01:46:25.560 --> 01:46:30.520 Compass insurance paying too much your coverage at dozens of insurance companies find out now 1520 01:46:30.600 --> 01:46:32.920 three oh three, seven seven to one help. You'll think you're his only 1521 01:46:33.000 --> 01:46:36.600 customer. When you choose Frank durand the real estate Man dot com to list 1522 01:46:36.640 --> 01:46:42.079 your home with Remax Alliance three oh three nine two zero sixteen twenty two, 1523 01:46:46.520 --> 01:46:59.640 ripped of news, so you don't have run as we can shoot us Conna 1524 01:46:59.760 --> 01:47:05.560 Hill. Come man, this is the Troubleshooter Show. No Tom Martinez, 1525 01:47:05.840 --> 01:47:09.359 Welcome, Welcome to the show, the only show it's kind. We're here 1526 01:47:09.359 --> 01:47:14.359 to solve problems, answer questions, take complaints. Got John Fuller Fuller Law 1527 01:47:14.439 --> 01:47:17.079 with me. We've been talking a lot about personal injury and other items going 1528 01:47:17.079 --> 01:47:21.239 on, having job chine in. So if you have any questions, especially 1529 01:47:21.279 --> 01:47:25.960 relating to personal injury, but basically anything you got, man, you've been 1530 01:47:26.039 --> 01:47:29.800 ripped off by a contractor, you've got a bad landlord. Anything we want 1531 01:47:29.840 --> 01:47:31.359 to hear from you, we want to dig into it. We've got a 1532 01:47:31.399 --> 01:47:35.119 big Dodge one in the works. I'm hoping to solve this. I'll be 1533 01:47:35.159 --> 01:47:42.760 able to check a box off for a forty two thousand dollars call, hopefully. 1534 01:47:43.359 --> 01:47:45.560 And we're not going to give up on that one. I'm waiting some 1535 01:47:45.920 --> 01:47:48.560 information back on Dodge. And if you didn't hear that call last hour guy 1536 01:47:48.600 --> 01:47:54.159 had a twenty twenty three Dodge thirty five hundred basically had nine thousand miles on 1537 01:47:54.239 --> 01:47:57.319 it. From the last oil chain started knocking, brought it to the dealer. 1538 01:47:57.600 --> 01:48:00.840 Dealers said, no warranty. It only had three courts oil. Whoever 1539 01:48:00.880 --> 01:48:03.600 did your oil change last time? Is the problem that was Big O? 1540 01:48:03.800 --> 01:48:08.359 Big O says no, we put twelve courts in just like it called for. 1541 01:48:08.479 --> 01:48:13.000 It drove nine thousand miles in six months. We didn't do anything wrong. 1542 01:48:13.279 --> 01:48:15.479 We're gonna find out what dodge things. And I don't mean the dealership, 1543 01:48:15.880 --> 01:48:19.359 the manufacturer. We're going to try to get this thing handled. Guys 1544 01:48:19.399 --> 01:48:25.000 looking at forty two grand out of pocket for a truck he basically just spent 1545 01:48:25.039 --> 01:48:28.840 one hundred grand on. It's not a good situation, but that's what the 1546 01:48:28.920 --> 01:48:32.600 show's about. I use that as an example. Now, I do want 1547 01:48:32.640 --> 01:48:39.119 to tell you about some company that I really really like, and you know 1548 01:48:39.159 --> 01:48:42.359 who it is. Can anybody guess out there? Come on, someone guess 1549 01:48:42.479 --> 01:48:48.960 someone, guess someone guess Genesis Total Exterior. The reason I say that is 1550 01:48:49.000 --> 01:48:54.159 because we just had hailstorms. These guys can come out and not only look 1551 01:48:54.199 --> 01:48:57.920 at your roof for damage. They can look at your sighting, your windows, 1552 01:48:57.960 --> 01:49:00.560 your deck, your patio, anywhere could be hail damage. And trust 1553 01:49:00.600 --> 01:49:03.960 me, there's a lot of ail damage other than a roof. They'll come 1554 01:49:03.960 --> 01:49:06.560 out for free. They'll look at everything, tell you if you got a 1555 01:49:06.640 --> 01:49:11.319 claim. They'll work with your insurance company. They can do everything from the 1556 01:49:11.399 --> 01:49:15.319 roof down. Check him out at Genesistotalexteriors dot com, where you can always 1557 01:49:15.399 --> 01:49:20.359 find Genesis and all of our other great companies on referral list dot com. 1558 01:49:20.439 --> 01:49:25.960 Now let's go to the phones. John, you want to pick one? 1559 01:49:26.039 --> 01:49:29.520 There, you pick one. Hey, it looks like Rick's on the line 1560 01:49:29.520 --> 01:49:32.680 to talk about Mario situation. Maybe he had a similar issue. Hey, 1561 01:49:32.800 --> 01:49:35.800 Rick, Yeah, we had Mario call up and John and I got into 1562 01:49:35.840 --> 01:49:40.800 a discussion about coverages. But he had a hit and run. Two of 1563 01:49:40.840 --> 01:49:44.239 his cars were damaged. The lady took off, They tracked her down, 1564 01:49:44.399 --> 01:49:47.560 called the cops. Cops came out, gave her a ticket apparently for hit 1565 01:49:47.600 --> 01:49:51.399 and run. But she had no insurance and this guy didn't have any coverage, 1566 01:49:51.439 --> 01:49:56.000 so he's got two damaged cars. Rick, what's your uh? What's 1567 01:49:56.039 --> 01:50:05.960 your suggestion? What's your comment? Rick? Rick? Rick rec rec reck 1568 01:50:06.039 --> 01:50:09.600 Reck. I'm putting you on hold. We'll see if he's there. Oh, 1569 01:50:10.000 --> 01:50:13.960 Deputy Bow's been holding forever. An update on Camping World. This lady 1570 01:50:14.000 --> 01:50:17.520 bought a camper thirty eight thousand a truck topper called into the show yesterday, 1571 01:50:17.600 --> 01:50:21.039 thirty eight thousand dollars. Bought it brand new. It's been a year and 1572 01:50:21.079 --> 01:50:25.359 a half since she's bought it. They've only used it six months. It 1573 01:50:25.439 --> 01:50:28.439 was built so bad, according to her, they had to send it back 1574 01:50:28.439 --> 01:50:32.840 to the manufacturer with his lance that's who manufactured this one. It had cracked 1575 01:50:32.880 --> 01:50:38.239 walls. They attempted to fix it. They shipped it back to Camping World 1576 01:50:38.560 --> 01:50:41.039 for her to pick up. They went down to pick it up in the 1577 01:50:41.119 --> 01:50:44.880 last couple of days, and this time the jacks don't work. You know, 1578 01:50:44.920 --> 01:50:47.520 you got to jack these things up and basically back your pickup so you 1579 01:50:47.520 --> 01:50:51.199 can put the pickup camper on the back of the pickup. The jacks weren't 1580 01:50:51.199 --> 01:50:55.880 working. We put Deputy Bow on it. Deputy Bow, what's going on 1581 01:50:55.960 --> 01:51:09.159 with this thing? I called the and I called the Joey Shawl and Jake. 1582 01:51:10.119 --> 01:51:12.800 Hey, hey, Deputy Bow, your phone is going in and out. 1583 01:51:12.800 --> 01:51:15.239 Man, I can barely hear you. You just got to start from 1584 01:51:15.279 --> 01:51:19.159 scratch. You called who okay, can you hear me better? Now, 1585 01:51:19.319 --> 01:51:30.359 yes, okay. I called the service managers the Camping World Jake and Joey 1586 01:51:30.439 --> 01:51:34.720 there, they're both co managers of the service department. Melissa gave me their 1587 01:51:34.800 --> 01:51:39.439 name. I called said who I was like to see if we can get 1588 01:51:39.439 --> 01:51:45.600 a resolution to this broken camper, and they did not call me back. 1589 01:51:45.399 --> 01:51:50.720 So I called Melissa the person that owns the camper, and she gave me 1590 01:51:50.760 --> 01:51:57.000 a name of the person named Eric Jackson, who's the warranty manager of the 1591 01:51:57.119 --> 01:52:01.840 Lance Camper Corporation and a Califunia. Did you reach out to him but talk 1592 01:52:01.880 --> 01:52:05.479 to him? Yes, and he was very nice. He talked to me 1593 01:52:05.560 --> 01:52:09.720 for a few minutes. He did. I gave him the then number of 1594 01:52:09.720 --> 01:52:13.760 the camper. He did acknowledge that the camper was sent back and he said, 1595 01:52:13.800 --> 01:52:16.119 we did all the work and sent it back. And I said, 1596 01:52:16.159 --> 01:52:21.159 well, Eric, the work's not done right. The wall's not right, 1597 01:52:21.319 --> 01:52:26.159 there's still structural cracks and the jacks don't work. He says, well, 1598 01:52:26.239 --> 01:52:29.560 this is news to me. I don't know anything about it. You're gonna 1599 01:52:29.600 --> 01:52:32.359 have to reach back out the Camper World so they can contact and these are 1600 01:52:32.359 --> 01:52:35.319 the guys. Here here we go again. So you have you have two 1601 01:52:35.399 --> 01:52:40.840 people pointing at the other person. Meantime, the ladies used a thirty eight 1602 01:52:40.880 --> 01:52:45.239 thousand dollars camper for six months out of the last year and a half because 1603 01:52:45.279 --> 01:52:48.439 they didn't build it right and Camping World can't fix it. But Camping World 1604 01:52:48.520 --> 01:52:55.239 still hasn't called you back. Oh, and I left a message for these 1605 01:52:55.279 --> 01:52:58.600 two guides. Who are these two clowns? Who are these clowns at Camping 1606 01:52:58.640 --> 01:53:00.560 World? Who are they? What are their names? It won't call anybody 1607 01:53:00.600 --> 01:53:06.319 back? Sure they're both the service and warranty managers. That can't be. 1608 01:53:06.560 --> 01:53:11.600 Is it dumb and dumber? Is it Laurel and Hardy? Who is it? 1609 01:53:11.840 --> 01:53:17.159 Manny and Moe? I haven't called the customer back either. I know 1610 01:53:17.239 --> 01:53:23.880 this. Who are they? What are their names? First name is Joey? 1611 01:53:24.159 --> 01:53:31.640 Who shall I'm gonna phonetically spell it? Second one, uh, Jake 1612 01:53:33.000 --> 01:53:38.239 Ener w E N N E R and have a phone number? Okay, 1613 01:53:38.319 --> 01:53:44.159 so so Joey bulls bull and then Jake Wiener? Right? Do I have 1614 01:53:44.279 --> 01:53:47.720 those right? Yes? Jake Wiener and Joey Blue. So let me ask 1615 01:53:47.760 --> 01:53:50.880 you this, now, what phone number did you leave a message for these 1616 01:53:50.920 --> 01:53:56.319 clowns at at Camping World because you know what, maybe our listeners can help 1617 01:53:56.399 --> 01:54:00.439 us out today. Maybe our listeners can say, hey, Joey and Jake 1618 01:54:00.479 --> 01:54:05.359 wiener Heads, why can't you contact either us and tell us what's going on? 1619 01:54:05.439 --> 01:54:11.279 But more importantly, your customer that has not been able to use her 1620 01:54:11.439 --> 01:54:15.960 thirty eight thousand dollars camper. According to her, in my opinion, Camping 1621 01:54:16.000 --> 01:54:19.520 World sucks. I don't like Lamar or whatever his name is anymore. I 1622 01:54:19.640 --> 01:54:24.079 used to love to show the prophet. I don't even think it's around anymore. 1623 01:54:24.319 --> 01:54:27.880 But it's absurd, it's crazy. We used to During COVID, we 1624 01:54:27.960 --> 01:54:31.119 had more calls on them than anybody. I think. During COVID we had 1625 01:54:31.159 --> 01:54:34.920 so many calls on Camping World it was insane. And now we're getting them 1626 01:54:34.960 --> 01:54:39.720 again a year and a half of ownership of calling. According to the caller, 1627 01:54:40.039 --> 01:54:42.359 I can only go off of what she told me. In fact, 1628 01:54:42.399 --> 01:54:45.399 let's get her back on God dang it, get her back on keep boa 1629 01:54:45.800 --> 01:54:49.359 bo. I want that phone number over the break so I can put it 1630 01:54:49.439 --> 01:54:55.840 up so people can call Joey Bullch and Jake Wienerhead and tell him when's the 1631 01:54:55.920 --> 01:54:59.119 lady getting it back. I'm sick of it. I'm sick and tired of 1632 01:54:59.119 --> 01:55:02.119 this Camping World. It's crazy. And what's the who is the prophet? 1633 01:55:03.119 --> 01:55:10.399 What the hell's his name? Lamonas Marcus, Marcus, you know what you 1634 01:55:10.479 --> 01:55:14.119 hear his story, It's unbelievable. He came he was like adopted out of 1635 01:55:14.159 --> 01:55:17.000 some third world nation, came over here and made a fortune, bought Camping 1636 01:55:17.039 --> 01:55:23.119 World. He's helped other businesses, but this massive thing he owns called Camping 1637 01:55:23.199 --> 01:55:28.560 World, they can't even recontact their own customers after they spend close to forty 1638 01:55:28.680 --> 01:55:32.239 grand. This is all my opinion. I'll say that, but I'll tell 1639 01:55:32.279 --> 01:55:35.920 you what. I'm gonna give you a lot more of my opinion after this, 1640 01:55:42.840 --> 01:55:45.880 go with a sure thing Denver's best roofer Excel Roofing dot com. You 1641 01:55:45.920 --> 01:55:53.920 don't pay a cent until you're content. Time for an insurance checkup free, 1642 01:55:54.039 --> 01:55:58.680 no obligation. In comparison, call Compass Insurance paying too much your coverage at 1643 01:55:58.720 --> 01:56:01.199 dozens of insurance company find out now three all three, seven to seven to 1644 01:56:01.239 --> 01:56:04.960 one help. You'll think you're his only customer. When you choose Frank durand 1645 01:56:04.960 --> 01:56:10.359 the Real estate Man dot com to list your home with Remax Alliance three all 1646 01:56:10.399 --> 01:56:17.479 three nine two zero sixteen twenty two. All right three oh three seven one 1647 01:56:17.560 --> 01:56:23.960 three A two five five three oh three uh seven to one three talk. 1648 01:56:24.039 --> 01:56:27.560 Hey. I want to tell you about Denver Regen real quick. These are 1649 01:56:27.560 --> 01:56:30.079 the guys with the semi glue Tide two hundred and fifty bucks. You can 1650 01:56:30.119 --> 01:56:33.399 look anywhere this stuff, this weight loss drug, and they have all three 1651 01:56:33.479 --> 01:56:36.880 of them, I believe. But the semi glue Tide two hundred and fifty 1652 01:56:36.920 --> 01:56:43.079 bucks a month, that includes the doctor's visit to prescription that actually covers the 1653 01:56:43.159 --> 01:56:46.560 medication. It's the whole bit. There's people that are paying two thousand dollars 1654 01:56:46.600 --> 01:56:50.439 a month out of pocket for this stuff. There's people with insurance paying two 1655 01:56:50.479 --> 01:56:55.159 thousand bucks a month out of pocket for this for a weight loss. Uh. 1656 01:56:55.199 --> 01:56:58.520 But these guys are great. I love doctor Joel down there. Check 1657 01:56:58.520 --> 01:57:02.680 out Denver Region. Get signed up on it denverregion dot com. You don't 1658 01:57:02.680 --> 01:57:06.399 even have to live in Colorado. If you're listening to this on a podcast, 1659 01:57:06.800 --> 01:57:11.760 check out Denver Regen. They can do appointments over the phone or over 1660 01:57:11.880 --> 01:57:15.000 zoom, the whole bit. Just check them out. Denver Regen two hundred 1661 01:57:15.000 --> 01:57:17.399 and fifty Bucks A months now, we got a lot cooking, I mean 1662 01:57:17.439 --> 01:57:21.840 a ton cooking, camping world. I'm trying to get Melissa back on, 1663 01:57:21.920 --> 01:57:25.560 so soon as we get her up, I'll go to her. But in 1664 01:57:25.600 --> 01:57:30.520 the meantime, this poor guy has been waiting forever. Rick, Hey, 1665 01:57:30.600 --> 01:57:33.640 Rick, what is going on with you? The Nancy? I promise your 1666 01:57:33.720 --> 01:57:38.960 next No, actually, actually I'm sorry, Rick, Nancy's been waiting longer. 1667 01:57:39.000 --> 01:57:41.720 That's my bed. But I'll come to you next Rick, no matter 1668 01:57:41.720 --> 01:57:44.479 what. So, Nancy, what is going on? You have a problem 1669 01:57:44.520 --> 01:57:49.560 getting a registration? Yes? Hi, thanks for taking the call without naming 1670 01:57:49.760 --> 01:57:59.199 the dealership at this time. Sure, a year ago July, Oh my 1671 01:57:59.319 --> 01:58:02.840 god, I received I got a new car, brand new, twenty three 1672 01:58:03.039 --> 01:58:06.199 car. Won't say what the make is. You bought a brand new car 1673 01:58:06.359 --> 01:58:11.640 when a year ago? A year ago, you haven't got the title work 1674 01:58:11.720 --> 01:58:17.159 yet, right, So the guy that was handling the financing was brand new. 1675 01:58:17.319 --> 01:58:24.159 He screwed up the contract. He didn't put in the taxes, and 1676 01:58:24.239 --> 01:58:31.840 so I was told by the manager at the time that they never allow a 1677 01:58:31.920 --> 01:58:39.560 vehicle to leave the dealership without including the taxes. But Nancy, I don't 1678 01:58:39.640 --> 01:58:42.640 understand. Hold on, you've been holding a while, so I want to 1679 01:58:42.680 --> 01:58:45.199 help you as quick as I can. I don't understand what the taxes would 1680 01:58:45.239 --> 01:58:48.680 have to do with anything. I don't care what their policy is. You 1681 01:58:48.760 --> 01:58:53.800 purchased the car, you're driving the car, it's been a year. When 1682 01:58:53.840 --> 01:58:58.039 you go to register it, you could pay the taxes right then and there. 1683 01:58:58.399 --> 01:59:00.680 So unless if you're saying you still want to wrap them up into the 1684 01:59:00.720 --> 01:59:04.640 loan or something, but you should be able to get your paperwork and a 1685 01:59:04.720 --> 01:59:11.079 registration done. Well, okay, that's the problem, the taxes. I 1686 01:59:11.079 --> 01:59:16.840 mean financially, my husband died right after I got your financial mess. I 1687 01:59:16.920 --> 01:59:19.399 get it. I get it. So you want to how much do the 1688 01:59:19.479 --> 01:59:26.279 taxes represent on this car that it's going to cost a register fifteen hundred dollars 1689 01:59:26.520 --> 01:59:30.199 for me to take care of the taxes. If that those taxes had been 1690 01:59:30.359 --> 01:59:34.279 included, we're looking at one hundred dollars. Because I'm doing this in North 1691 01:59:34.359 --> 01:59:42.119 Dakota, I have dual state ship. I'm I have a home in North 1692 01:59:42.199 --> 01:59:45.039 Dakota and a home here. Nancy Haldan, I've got some questions. So 1693 01:59:45.159 --> 01:59:49.199 right now you still have a temporary tag. I assume Oh no, I 1694 01:59:49.319 --> 01:59:54.760 mean you can't have a temporary tag after a few months. Well, so 1695 01:59:54.840 --> 02:00:00.239 you're so, I'm yeah, the temporary is long overdue. And so I've 1696 02:00:00.239 --> 02:00:04.079 been pulled over one time and given a warning. And if you register it 1697 02:00:04.199 --> 02:00:08.800 where you live now? And where's that North Dakota Center South? I forget 1698 02:00:09.600 --> 02:00:13.600 north? If you what how much is it to register there right now? 1699 02:00:13.880 --> 02:00:16.680 Fifteen hundred How much would it be to register in Colorado? Do you have 1700 02:00:16.720 --> 02:00:23.000 any idea? No? Okay, so it's fifteen hundred bucks. I because 1701 02:00:23.079 --> 02:00:27.399 both both places the tax If I could wave, if I could wave my 1702 02:00:27.560 --> 02:00:30.680 magic wand what would you like me to do? Because the bottom line is, 1703 02:00:30.720 --> 02:00:34.760 I understand the dealership screwed up, but you would have ended up paying 1704 02:00:34.800 --> 02:00:39.479 that money. I understand it would have been built into the loan and probably 1705 02:00:39.520 --> 02:00:43.960 only represent you know, thirty extra dollars a month or whatever. I get 1706 02:00:44.000 --> 02:00:48.680 that. But that being said, you still owe the taxes when you register 1707 02:00:48.760 --> 02:00:54.039 it. What would you like me to try to do? Yeah? Well, 1708 02:00:54.119 --> 02:00:56.960 I've just been played for over a year. The guy that was telling 1709 02:00:57.000 --> 02:00:59.359 me, oh, I'm on it, I'm on it. The manager of 1710 02:00:59.439 --> 02:01:03.560 this dealership, you know, and you talk to finance company, have you 1711 02:01:03.600 --> 02:01:09.119 talked to the finance company at the dealership. Yeah, the guy that was 1712 02:01:09.159 --> 02:01:12.079 handling, No, no, no, no, hold on the guy there 1713 02:01:12.199 --> 02:01:15.079 is just the closer. You know. They're the guys that try to shake 1714 02:01:15.159 --> 02:01:17.520 every dime out of your pocket. But what I'm talking about is who do 1715 02:01:17.560 --> 02:01:23.199 you pay your car payment to? With that, I would have to give 1716 02:01:23.239 --> 02:01:27.279 away the car name. Okay, So I'm going to make one up. 1717 02:01:27.359 --> 02:01:30.760 So let's say it's Hondi. You're paying Hondai Finance, right, Okay, 1718 02:01:30.800 --> 02:01:34.399 so you're paying them. Have you reached out to in this example, Hondi 1719 02:01:34.520 --> 02:01:40.199 Finance and tell them can they build the extra fifteen hundred bucks into the loan? 1720 02:01:41.560 --> 02:01:45.560 And that's that's what's supposed to happen. And they told me that it's 1721 02:01:45.560 --> 02:01:49.479 a dealership problem. The dealership needs to take care of it. Okay, 1722 02:01:49.560 --> 02:01:54.960 So here's what here's what I can do. I would think being a year 1723 02:01:55.039 --> 02:01:58.640 out, I don't know if the dealership is going to be able to communicate 1724 02:01:58.720 --> 02:02:02.319 to Hondai Finance and get them to tack that onto the loan. I don't 1725 02:02:02.319 --> 02:02:06.359 know if that's possible. I just don't know. But I'm going to put 1726 02:02:06.359 --> 02:02:11.920 Deputy Scott on it because my hands are tied besides that, and I'll tell 1727 02:02:11.960 --> 02:02:15.560 you why you won't tell me who it is, because I can call up 1728 02:02:15.560 --> 02:02:19.359 the dealership and say, what the hell's wrong with you guys telling this lady 1729 02:02:19.399 --> 02:02:21.840 it? You put her in this position. You did it, but you 1730 02:02:21.880 --> 02:02:25.800 don't want to go there, and I can understand that, and maybe you 1731 02:02:25.840 --> 02:02:28.800 will want to go there at some point. But I'm going to put Deputy 1732 02:02:28.840 --> 02:02:31.520 Scott on it. But here's the deal. You got to share information with 1733 02:02:31.640 --> 02:02:34.359 him. We're not going to call him on the air, but we're gonna 1734 02:02:34.439 --> 02:02:40.760 he'll probably do a three way conversation himself, you and then whoever the dealer 1735 02:02:40.880 --> 02:02:44.640 finance that's there now, and let's see if we can't get it worked out. 1736 02:02:44.680 --> 02:02:47.079 But this really sucks. I get it. I mean, things happen, 1737 02:02:47.439 --> 02:02:51.039 and I don't know, dealing with this dealership for several years happened. 1738 02:02:51.119 --> 02:02:55.039 Why won't you give me their name? Car? Why won't you give me 1739 02:02:55.079 --> 02:03:00.960 their name? I guess that's my name? Make up who I am. 1740 02:03:00.079 --> 02:03:06.439 I'm afraid that I'm going to have I'm going to have bigger retribution. I 1741 02:03:06.520 --> 02:03:09.760 mean, I'm not going to argue with you. I mean, it's just 1742 02:03:09.800 --> 02:03:13.880 what it is. But hold tight, Deputy Scott, you're on this man. 1743 02:03:14.039 --> 02:03:16.960 He's our accountant. If you will. This guy. In fact, 1744 02:03:16.960 --> 02:03:21.399 I heard this morning you actually took that same exam. What is that exam 1745 02:03:21.479 --> 02:03:27.600 called? We were talking about it called a securities exam or series A, 1746 02:03:27.680 --> 02:03:30.960 series seven, so had whatever. He's a money guy. Hold on three 1747 02:03:30.000 --> 02:03:33.640 oh three seven one three A two five to five. And I knew that 1748 02:03:33.640 --> 02:03:36.039 guy would hang up. I knew it. I was going to go to 1749 02:03:36.119 --> 02:03:40.399 him next. I knew he would. He hung a long time, and 1750 02:03:40.439 --> 02:03:43.560 I know he's listening. I really do apologize, man, but Nancy was 1751 02:03:43.600 --> 02:03:46.760 holding a little longer than you. We have a quick comment on the Dodge 1752 02:03:46.800 --> 02:03:51.840 issue. Then we have Melissa with the Camping World issue and Deputy Bow and 1753 02:03:51.920 --> 02:03:56.039 we're going to jump back into that right after. Mike. Mike, what's 1754 02:03:56.079 --> 02:03:59.680 going on? What's your comment with this dodgey issue? This is a poor 1755 02:03:59.720 --> 02:04:04.960 guy one hundred thousand dollars Dodge, thirty five hundred and twenty five thousand miles 1756 02:04:05.000 --> 02:04:10.760 on it. Apparently the people that did Big O did an oil change eight 1757 02:04:10.880 --> 02:04:15.560 nine thousand miles later, the engine started knocking. He brings it back to 1758 02:04:15.600 --> 02:04:18.760 a dealer and the dealer says, oh, there's no problem that we did. 1759 02:04:18.800 --> 02:04:23.680 There's no warranty issue. It's whoever did the oil change only put three 1760 02:04:23.760 --> 02:04:27.359 courts in it. Then you have to believe this damn thing drove eight nine 1761 02:04:27.399 --> 02:04:31.119 thousand miles on three courts with no check engine, no oil light, no 1762 02:04:31.239 --> 02:04:39.479 issues. But somehow it magically did it? Mike mark Uh, I think 1763 02:04:39.520 --> 02:04:45.680 that you're painting the owner of the truck as quite a bit more innocent than 1764 02:04:45.720 --> 02:04:49.119 you should. Okay, why so I've been I've been listening on and off. 1765 02:04:49.520 --> 02:04:53.840 Maybe I didn't catch everything. Well, I'm asking why, why? 1766 02:04:53.880 --> 02:04:58.479 Why? Right, you're going to tell me that this guy pulled away from 1767 02:04:58.520 --> 02:05:04.640 Big O and ever checked the dipstick and never checked the dipstick in six months. 1768 02:05:04.920 --> 02:05:09.359 Yeah, because that's the only way you're gonna know. If that can't 1769 02:05:09.560 --> 02:05:11.520 well, here, I'm going to put you on old Mike, because I 1770 02:05:11.520 --> 02:05:14.760 can tell you're you somehow got some kind of issue, and I'm going to 1771 02:05:14.800 --> 02:05:16.560 come back to you. But I'm going to ask everybody at this table something. 1772 02:05:16.800 --> 02:05:19.960 Susan, when's the last time to check the dipstick on your car? 1773 02:05:20.439 --> 02:05:26.000 I assume it's checked. There's the little lights come on when there's issue. 1774 02:05:26.039 --> 02:05:30.359 Scott, when's the last time you checked the dipstick on your car? Uh? 1775 02:05:30.439 --> 02:05:32.760 Never? Never? Oh Dragon, when's the last time you checked? 1776 02:05:32.800 --> 02:05:35.920 And I'm ready for someone to say something. Two or three cars ago, 1777 02:05:36.199 --> 02:05:40.479 two or three cars ago, Kelly, when's the last time you checked the 1778 02:05:40.520 --> 02:05:45.279 dipstick? I don't even know what a diptick is, Deputy, five months 1779 02:05:45.319 --> 02:05:47.039 ago, five months ago, there's one. So I'm going to go back 1780 02:05:47.079 --> 02:05:50.399 to you, Mike. So you're saying, okay, great. In a 1781 02:05:50.439 --> 02:05:55.840 perfect world, everybody would do it for people listening right now, No one 1782 02:05:55.920 --> 02:06:00.800 does it, nobody, and that it's a diagnostic tool. You can look 1783 02:06:00.840 --> 02:06:04.520 at the dipstick. You are a dipstick. I dropped them. Hold tight, 1784 02:06:11.319 --> 02:06:15.359 Go with a sure thing Denver's Best roofer Excel Roofing dot com. You 1785 02:06:15.399 --> 02:06:21.439 don't pay a cent until you're content. Time for an insurance check up free, 1786 02:06:21.520 --> 02:06:27.560 no obligation comparison call Compass Insurance. Pay too much your coverage at dozens 1787 02:06:27.600 --> 02:06:30.279 of insurance companies find out now three oh three, seven seven to one help. 1788 02:06:30.439 --> 02:06:34.000 You'll think you're his only customer when you choose Frank durand the Real Estate 1789 02:06:34.039 --> 02:06:39.479 Man dot com to list your Home with Remax Alliance three oh three nine two 1790 02:06:39.560 --> 02:06:47.920 zero sixteen twenty two. All right, three oh three seven one three eight 1791 02:06:47.960 --> 02:06:53.279 two five five. You know this whole show, if you listen to the 1792 02:06:53.319 --> 02:06:56.039 whole show, I've been you know, I've been calm, cool, collective. 1793 02:06:56.119 --> 02:06:59.239 I mean really until zen. Yeah, it's zen. It's kind of 1794 02:06:59.319 --> 02:07:01.920 zen. And then I get this guy calling up, trying to argue that 1795 02:07:02.000 --> 02:07:08.279 this guy that buys one hundred thousand dollars truck, he's got something to hide. 1796 02:07:08.439 --> 02:07:10.520 You know, this guy, he's a truck owner. He should have 1797 02:07:10.560 --> 02:07:13.960 checked his dipstick. I want everybody out there to ask themselves, when's the 1798 02:07:14.000 --> 02:07:16.279 last time you checked your dipstick? What would be the purpose for him to 1799 02:07:16.399 --> 02:07:19.880 check the dipstick? Nothing in the truck was indicating for a reason for him 1800 02:07:19.880 --> 02:07:23.760 to do so. It doesn't matter. The guy, I have no idea. 1801 02:07:23.800 --> 02:07:26.680 He's like, oh, it's Mike's fodder whatever his name was. But 1802 02:07:26.720 --> 02:07:30.279 then he called back and he had some more information, Kelly. When he 1803 02:07:30.359 --> 02:07:36.800 called back during the break, what great information did he leave? Well, 1804 02:07:36.880 --> 02:07:42.000 first nugget of truth did he drive? First? He insulted me and say 1805 02:07:42.039 --> 02:07:44.760 about you. I liked that part. Yeah, okay, Well, you 1806 02:07:44.840 --> 02:07:47.279 know, he said, if you don't know what a dipstick is, you 1807 02:07:47.319 --> 02:07:54.760 should not be driving a car. Man going after the going after the producer 1808 02:07:55.319 --> 02:08:00.680 first, and I was like, okay, and he's like, and Mark 1809 02:08:00.800 --> 02:08:05.640 is just And then he called you word? Did he say a handsome? 1810 02:08:05.920 --> 02:08:11.039 Did he say ahle? Was it a hole? It was debonair and handsome, 1811 02:08:11.640 --> 02:08:15.119 intelligent? What else? Come on? What else do you call me? 1812 02:08:15.880 --> 02:08:20.239 Diction is fantastic, he said. Not only is Mark a handsome lad, 1813 02:08:20.720 --> 02:08:24.159 but his diction is perfect. And I can agree with that, so 1814 02:08:24.319 --> 02:08:28.199 I'll do that. Thank you Mike for being a jerk. But that's all 1815 02:08:28.279 --> 02:08:31.720 right. But calling up and harassing Kelly, that's crazy. I mean, 1816 02:08:31.399 --> 02:08:35.119 that's my job, simple as that. Three oh three seven one three A 1817 02:08:35.199 --> 02:08:41.119 two five five. Now back to serious business, Deputy Bow I got Melissa 1818 02:08:41.159 --> 02:08:45.399 on, and Melissa, I want to verify a few things before I start 1819 02:08:45.439 --> 02:08:48.880 giving phone numbers out on these uh these morons in my opinion over at camping 1820 02:08:48.880 --> 02:08:54.159 World. Number one, when did you purchase the vehicle or the top of 1821 02:08:54.479 --> 02:08:58.560 the top of last year? So the end of may you purchase it? 1822 02:08:58.640 --> 02:09:01.319 So what are we there? We're about a year and what a year and 1823 02:09:01.359 --> 02:09:07.479 two months. Do the math helton by like two weeks, a year and 1824 02:09:07.520 --> 02:09:13.640 two weeks. I guess that math wasn't that hard. Maybe I could have 1825 02:09:13.720 --> 02:09:18.560 calculated that. Now after that, you told me yesterday you've had the vehicle 1826 02:09:20.000 --> 02:09:22.319 for in use or the topper in use for about six months. Is that 1827 02:09:22.359 --> 02:09:28.279 correct? Yes? Okay, they sent it back to the manufacturer to fix 1828 02:09:28.359 --> 02:09:35.880 the walls because they were cracking and the manufacturer was lance. And when you 1829 02:09:35.960 --> 02:09:41.399 got it back, which was what last week, well they sent it back 1830 02:09:41.439 --> 02:09:46.000 into Camping World. So we actually haven't taken it into our possession. So 1831 02:09:46.439 --> 02:09:50.279 what day last week? Wednesday? So Wednesday of last week you get a 1832 02:09:50.279 --> 02:09:54.720 call from Camping World to come get it. Yeah, we had scheduled to 1833 02:09:54.800 --> 02:09:58.520 come and get it on Wednesday evening. When we got there, the gentleman 1834 02:09:58.520 --> 02:10:01.760 that I was working with didn't tell anybody, so they had to run around 1835 02:10:01.760 --> 02:10:05.640 like crazy trying to find somebody just to bring the unit out. And when 1836 02:10:05.640 --> 02:10:09.079 they finally did, that's when we could see that the cracks were still showing. 1837 02:10:09.800 --> 02:10:13.279 You can see it's repaired. They should have replaced the walls completely. 1838 02:10:13.319 --> 02:10:18.039 Okay for new unit, fair enough, but in the same situation. What 1839 02:10:18.199 --> 02:10:22.640 happened is the jacks weren't working either, right, so you couldn't even put 1840 02:10:22.640 --> 02:10:28.039 it on the truck if you wanted to correct. Okay, then what happened 1841 02:10:28.039 --> 02:10:31.439 from there? So that's last Wednesday? What is the last communication you had 1842 02:10:31.439 --> 02:10:37.720 with them? Wednesday? They were going to do what they were going to 1843 02:10:37.800 --> 02:10:41.199 let the gentleman know that I was working with what was going on, so 1844 02:10:41.239 --> 02:10:43.720 that he could take a look into the Jackson. What was happening now what 1845 02:10:45.039 --> 02:10:46.960 wait? Wait, wait, We're not talking from Lance. Now we're talking 1846 02:10:48.000 --> 02:10:52.960 the gentleman at Camping World. Okay, yeah, the gentleman at Lance has 1847 02:10:54.119 --> 02:10:56.399 ghosted me. He will not respond. BO was actually able to get in 1848 02:10:56.439 --> 02:11:00.600 touch with him yesterday and that's how I got boat. He didn't answer. 1849 02:11:00.760 --> 02:11:03.760 But hold on, I still want to understand this timeline. So Wednesday, 1850 02:11:03.520 --> 02:11:07.920 what happens at that point? When you left Wednesday? What was the plan? 1851 02:11:07.039 --> 02:11:11.279 According to Camping World, they were going to contact me and tell me 1852 02:11:11.319 --> 02:11:16.079 what was going on with the Jacksons. And then have they contacted you in 1853 02:11:16.119 --> 02:11:20.760 the last almost week. No, I've called and I've emailed and I've heard 1854 02:11:20.840 --> 02:11:26.600 nothing back. And that is Joey Bushaw and Jake Wiener, right right, 1855 02:11:26.199 --> 02:11:31.079 Okay, Deputy Bow I've got a couple questions, and I think you already 1856 02:11:31.079 --> 02:11:35.600 went over this, But the most important is this. When you talk to 1857 02:11:35.640 --> 02:11:39.119 the guy at Lance, what is his name? What's that third clown's name, 1858 02:11:39.600 --> 02:11:43.439 Eric Jackson. His name is Eric Jackson. So when you talked to 1859 02:11:43.680 --> 02:11:48.119 Eric hold On, when you talked to Eric Jackson, he had no knowledge 1860 02:11:48.159 --> 02:11:52.239 that there was still issues with the unit, especially the walls. Right. 1861 02:11:54.840 --> 02:11:58.479 I gave him the bin number off the camper. You looked it up, 1862 02:11:58.760 --> 02:12:03.800 and I just acknowledged that the camper was sent back to his factory and they 1863 02:12:03.800 --> 02:12:07.880 did the repair and shift that out, and he thought that was the end 1864 02:12:07.920 --> 02:12:09.640 of it. So he had no idea. In other words, from the 1865 02:12:09.680 --> 02:12:15.319 best that we can put together with the limited information we have, it sounds 1866 02:12:15.399 --> 02:12:20.000 like Camping World didn't recommunicate or we're not in the middle of trying to get 1867 02:12:20.000 --> 02:12:24.479 it picked up and replaced or something. In other words, he thought it 1868 02:12:24.560 --> 02:12:30.319 was done and out of his life. Absolutely right craft Okay, up, 1869 02:12:30.560 --> 02:12:33.840 it was finished, but Camping World didn't communicate to him that there were skill 1870 02:12:33.920 --> 02:12:39.119 issues with it. Now, see this is killing me because there's so many 1871 02:12:39.159 --> 02:12:43.680 clowns in this it's a circus. You've got Joey Bushaw, Jake Wiener, 1872 02:12:43.880 --> 02:12:48.279 and you got Eric Jackson. What's his last name? That's right, Checkter 1873 02:12:48.800 --> 02:12:52.960 Jackson. It lands in everybody's point in the other way. But this poor 1874 02:12:52.000 --> 02:12:56.960 woman, Melissa, has only been able to use the camper roughly six months 1875 02:12:56.199 --> 02:13:00.359 according to you, Melissa, in the last year, because it's always getting 1876 02:13:00.359 --> 02:13:05.000 fixed. Yeah. I mean we only had a season of six months till 1877 02:13:05.199 --> 02:13:09.159 I understand, so that. Yeah, and the thing is in bad shape. 1878 02:13:09.199 --> 02:13:11.439 Does Camping World? What do you think they're trying to do right now? 1879 02:13:11.479 --> 02:13:15.880 Get a ticket open with Lance again? Or you just have no idea 1880 02:13:15.920 --> 02:13:20.039 because their answer now is to ghost you. I have no idea. They 1881 02:13:20.079 --> 02:13:24.560 won't respond. So I sent the information to Eric Jackson at Lance myself. 1882 02:13:24.840 --> 02:13:28.600 Yes, I've also asked for the and what did he and what does he 1883 02:13:28.760 --> 02:13:31.880 said? Nothing? He did not answer. I had to leave a message. 1884 02:13:31.880 --> 02:13:35.039 I sent an email. This is probably the third or fourth email I've 1885 02:13:35.039 --> 02:13:37.279 sent that he is not I gotcha. You know what, there are so 1886 02:13:37.319 --> 02:13:41.359 many there's so many problems here. I'll tell you what this dealership. Camping 1887 02:13:41.399 --> 02:13:45.680 World, in my opinion, completely sucks and I'm going to tell you why, 1888 02:13:45.720 --> 02:13:50.079 based upon just this call, these guys should be advocates going after Lance 1889 02:13:50.159 --> 02:13:54.840 to get this fixed. But to actually not even communicate with this poor woman 1890 02:13:54.920 --> 02:13:58.000 is crazy. It's been there a week. When they got it, they 1891 02:13:58.000 --> 02:14:01.880 couldn't even lift it onto the truck if they want, the walls won't repaired. 1892 02:14:01.039 --> 02:14:05.800 How come they accepted it back from the manufacturer. So, everybody out 1893 02:14:05.840 --> 02:14:07.359 there listening, I'm hoping you can do me a favor and do it in 1894 02:14:07.399 --> 02:14:13.319 a nice way. The way things get done when we do this is because 1895 02:14:13.359 --> 02:14:16.600 you are nice. Don't be a jerk when you call up. Do exactly 1896 02:14:16.720 --> 02:14:20.279 like what Deputy Bow is you are you the listener right now, you listening 1897 02:14:20.279 --> 02:14:24.880 to this, help this woman. I want you to contact and leave a 1898 02:14:24.000 --> 02:14:31.039 nice message asking Joey Bushall and Jake Winner what is going on? Ask him 1899 02:14:31.119 --> 02:14:35.479 it's been a week that she hasn't been able to use this and drop her 1900 02:14:35.560 --> 02:14:39.840 name. Say, and we've tried everything to get in touch with you, 1901 02:14:39.359 --> 02:14:46.159 Deputy Bow, you have tried to get in touch with them, correct. 1902 02:14:46.520 --> 02:14:50.800 I think the messages yesterday and two messages today, and I'd like to add 1903 02:14:50.800 --> 02:14:54.760 something else. See that's crazy too, yesterday, and we're not some kind 1904 02:14:54.800 --> 02:14:56.680 of authority. You don't have to call us back, but at least call 1905 02:14:56.760 --> 02:15:01.359 your customer when you have a radio show calling you. There's a radio show 1906 02:15:01.399 --> 02:15:05.640 calling you because you're ghosting your customer and you don't even call her. Joey 1907 02:15:05.640 --> 02:15:09.119 and Jake and by the way, and I'll let you finish, bo, 1908 02:15:09.560 --> 02:15:13.199 please give them a call right now. Be nice and ask what the heck 1909 02:15:13.319 --> 02:15:16.640 is going on with the truck topper for Melissa. She can't get a call 1910 02:15:16.680 --> 02:15:20.000 back from you. The thing's been in service all the time, and it's 1911 02:15:20.039 --> 02:15:24.880 got cracked walls. What kind of crap do you guys sell? Three oh 1912 02:15:24.960 --> 02:15:31.319 three five eight six ten thirteen. Three oh three, five eight, six 1913 02:15:31.399 --> 02:15:35.399 ten thirteen. You know it's the time of the year people are looking at 1914 02:15:35.399 --> 02:15:39.239 campers. Thank god. I'd recommend lazy days, I'll tell you just like 1915 02:15:39.319 --> 02:15:41.960 that. I like lazy days. And if this happened over at lazy Days, 1916 02:15:41.960 --> 02:15:46.399 I'd throw a freaking fit, a total fit. They should be calling 1917 02:15:46.520 --> 02:15:50.039 back. They should be calling back and at least telling her, you know, 1918 02:15:50.359 --> 02:15:54.079 at least say hey, we gotta ship it back to lamps to get 1919 02:15:54.079 --> 02:15:56.600 fixed. I mean, tell her something don't just let her sit out there 1920 02:15:56.640 --> 02:16:01.239 and do nothing. I understand you didn't manufacture at Camping World, but you 1921 02:16:01.279 --> 02:16:05.000 know what you sold it to her. Have some heart, have something, 1922 02:16:05.359 --> 02:16:09.199 Have some balls to come on the air and talk to us, Have some 1923 02:16:09.359 --> 02:16:15.800 balls to call your customer three oh three five eight six ten thirteen. I 1924 02:16:15.800 --> 02:16:18.159 would love to drop a note to Lemon or whatever his name is. I 1925 02:16:18.239 --> 02:16:22.720 used to love that show the Profit. I just can't believe what's going on 1926 02:16:22.800 --> 02:16:26.640 with these guys. This is just insane. In my opinion, they suck 1927 02:16:28.800 --> 02:16:33.079 Go with a sure thing Denver's Best roofer Excel Roofing dot com. You don't 1928 02:16:33.120 --> 02:16:41.639 pay a cent until you're content. Time for an insurance checkup free no obligation 1929 02:16:41.799 --> 02:16:46.399 comparison call Compass Insurance paying too much your coverage at dozens of insurance companies find 1930 02:16:46.399 --> 02:16:50.600 out Now three o three seven to seven to one help. You'll think you're 1931 02:16:50.639 --> 02:16:54.559 his only customer when you choose Frank durand the real estate Man dot com to 1932 02:16:54.639 --> 02:16:58.360 list your home with Remax Alliance three oh three nine two zero sixteen twenty two. 1933 02:17:05.280 --> 02:17:07.840 All Right people three oh three seven one three A two five five renew 1934 02:17:07.959 --> 02:17:11.600 Home Innovations, Nick and the gang over there. Listen to this limited time 1935 02:17:11.799 --> 02:17:16.200 fifty percent off installation. You've been putting off that new bathroom or maybe just 1936 02:17:16.280 --> 02:17:20.440 even a shower. These things are beautiful, solid court surface walls. You 1937 02:17:20.559 --> 02:17:24.120 got zero maintenance. They've got a great inventory, which means they can do 1938 02:17:24.280 --> 02:17:30.399 rapid installations right now, some jobs in less than a day. Renew home 1939 02:17:30.479 --> 02:17:35.840 Innovations dot com. But fifty percent off installation, payments as low as one 1940 02:17:35.959 --> 02:17:39.719 hundred a month and no interest financing. I don't even know how they do 1941 02:17:39.799 --> 02:17:45.120 this. Seventy two months, that's crazy. Three oh three, nine oh 1942 02:17:45.280 --> 02:17:48.959 four two thousand, three oh three, nine oh four, two thousand, 1943 02:17:48.840 --> 02:17:54.600 that's renew home Innovations dot com. Uh. By the way, Denver, 1944 02:17:54.680 --> 02:17:58.399 Regin, I want to revisit this real quick. Yes, I am not 1945 02:17:58.520 --> 02:18:01.840 kidding. I had a lady actually say there's no way they're doing semi glue 1946 02:18:01.879 --> 02:18:03.680 tied for two hundred and fifty a month. I'm gonna say it again. 1947 02:18:05.079 --> 02:18:09.159 The new weight loss strugs. If you go through Denver Region two hundred and 1948 02:18:09.159 --> 02:18:13.440 fifty dollars a month, that's the whole bit. That's the initial visit, 1949 02:18:13.559 --> 02:18:16.959 that's getting the prescription if you need it. And then on top of that, 1950 02:18:16.959 --> 02:18:20.559 that's the actual medication per month two hundred and fifty. And you can 1951 02:18:20.600 --> 02:18:22.680 do it by zoom. You can do it numerous ways. Check them out 1952 02:18:22.680 --> 02:18:28.440 at Denver region dot com now John Fuller, Fuller Law, Jeff Fund today. 1953 02:18:28.000 --> 02:18:33.559 Absolutely, yeah, I'm glad to hear that. Always a pleasure. 1954 02:18:33.639 --> 02:18:39.760 What did you learn today, Well, I've a bunch of Hong Kong fuey. 1955 02:18:39.000 --> 02:18:41.639 I learned, Yes, sir, this is the only place that you 1956 02:18:41.680 --> 02:18:46.559 can buy an AD and actually get the words Hong Kong Fui included in that 1957 02:18:46.639 --> 02:18:48.559 ad. I don't think any other venue would ever be able to provide that. 1958 02:18:48.840 --> 02:18:54.079 That's probably true, so that that was a highlighted it. So what 1959 02:18:54.159 --> 02:18:56.959 he's talking about is I was saying, it's not you know, it's a 1960 02:18:58.079 --> 02:19:01.399 name brand water heater from Europlow. I mean, it's not Hong Kong fuy. 1961 02:19:01.000 --> 02:19:05.159 Suzanne looked at me afterwards and goes, that was a cartoon, which 1962 02:19:05.200 --> 02:19:09.559 it was, but it's a Marxism. The origin of where I got it 1963 02:19:09.600 --> 02:19:13.040 from is back in the computer days. I own Mountain Peak Computers started in 1964 02:19:13.159 --> 02:19:18.040 nineteen ninety four, somewhere around Windows ninety five in Office ninety five. There 1965 02:19:18.120 --> 02:19:22.719 was a lot of quote Hong Kong fue out there, which were complete dupes 1966 02:19:24.159 --> 02:19:28.200 of Microsoft products. Back then, you know, it was just a disk 1967 02:19:28.239 --> 02:19:31.760 and you would install it. It didn't have to talk to the mothership in 1968 02:19:31.920 --> 02:19:35.959 order to actually work. So that's where the term that I came up with 1969 02:19:35.200 --> 02:19:39.840 was Hong Kong fuy. Don't you think that's a little insensitive? No, 1970 02:19:39.840 --> 02:19:43.079 No, I don't because most of those knockoffs came from Hong Kong back then. 1971 02:19:43.719 --> 02:19:48.360 It's more of almost perfect. You don't think that, mister Fui. 1972 02:19:50.360 --> 02:19:54.360 I never thought how mister Fui felt. Mister Foe is probably cringing right now 1973 02:19:54.520 --> 02:20:00.680 that his name is once again being assailed by a cartoon and now the former 1974 02:20:00.760 --> 02:20:03.879 guy that owned that computer shop in Douglas County, Colorado. That's very true. 1975 02:20:03.959 --> 02:20:07.159 Hey, John, I really do appreciate you coming on today. Anybody 1976 02:20:07.200 --> 02:20:11.440 personal injury questions. I can't stress this enough. You know, we have 1977 02:20:11.520 --> 02:20:13.680 fun and we solve problems, answer questions. But if you are in an 1978 02:20:13.719 --> 02:20:16.840 accident, you call up John Fuller. And if you've been in an accident 1979 02:20:16.920 --> 02:20:20.719 and you're starting to wish you called an attorney because the other insurance company is 1980 02:20:20.719 --> 02:20:24.920 playing with you. Call John three oh three five nine seven forty five hundred. 1981 02:20:24.920 --> 02:20:28.200 Three oh three five nine seven forty five hundred. Don't forget. Tell 1982 02:20:28.239 --> 02:20:31.959 your neighbors, tell your friends you've been ripped off. You need help. 1983 02:20:31.200 --> 02:20:35.120 Three oh three Martino works all the time. Three oh three Martino Help at 1984 02:20:35.159 --> 02:20:39.680 troubleshooter dot com. We'll be back here tomorrow solving problems, answering questions, 1985 02:20:39.920 --> 02:20:41.399 and taking your complaints