WEBVTT

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Yeah, ripped, so you don't
have come. Running's sustas as we can.

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Shooter's gonna help come. Man Dix
is the Troubleshooter Show. No Tom

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Martino, heay, welcome to the
show. I'm Tom Martino. Three oh

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three seven one three talk three oh
three seven one three eight two five five.

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oh three eight six two five,
five five four. Let's start off with

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Pamela and apartment. Then we'll talk
to Vicki and talk about some kind of

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an issue with her Mercedes Coop,
get an expert on that, and then

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Elane has a landlord issue. And
eventually I'd like to get compass on Kaschina

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about insurance rates going up for cars
all over the country. By the way,

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one thing we will when Mark joins
us. I think he's a little

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delayed. When he does join us, love to talk about the Super Bowl.

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My god, am I happy?
I tuned in and watched the whole

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thing because I wasn't necessarily offendive either
team. But probably the best game I've

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seen ever as far as Super bowls. Anyway, Pamela, what's going on

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with you? Pamela? What's happening? On February the second? A drunk

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driver drove to my apartment? Oh
my god, Yes, in my bedroom

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window at about eleven forty five at
night. Well, were you in bed?

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No, so happened. I was. I just got back in that

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apartment from the flood, so I
had new furniture. No, so so

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happened. I was on my couch. My boyfriend had just got out the

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bed to go to something. Oh
crash. Wow wait when did this this

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happen? On the second? Okay, so let me ask you something.

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Are you making a case here?
Obviously? Uh, the apartment. They

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got to take care of the building
and fight with the driver. But you

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lost a lot of personal goods,
right, Yes, and I got my

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insurance, but my insurance won't cover
nothing until my one thousand, five hundreds.

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I'm all social Security. No wait, wait, wait, wait,

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Pam, Pam Pamela, you have
renters insurance? Yes, okay, and

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what did you lose, by the
way, what did you lose? Whole?

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My whole house, I just got
wait wait wait wait, not the

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whole house, just the bedroom right. Nope. They said they won't let

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me in there, said that it
might be asbestos, and so they can't.

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They locked me out. My turtles
are on inside the house. Wait

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a minute, you can't get to
your turtles. Nope. And I called

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them. I called them. I
went over there Saturday. I told them,

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I said, my turtles is in
there. I need them. Well,

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there's nothing we could do, so
I called the fire department. A

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fire department. Ain't nobody got that. Couldn't e put you to go get

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them out because they've been in there
a week now. They okay, hey,

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Pamela, listen, I gotta go
over a few things here. Now.

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How much in personal goods are you
saying your clothing and all of that

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needs to be cleaned or thrown away? Yep? And I just got,

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well, which one is it,
Pamela, cleaned or thrown away? I

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don't, I don't. They won't
even I don't even know. They just

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told me, they said, let
me. Let me get this straight.

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They said that it was a asbestos
contamination because the car disturbed the asbestos in

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the walls and ceiling. That's what
they say. And if that's the case,

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then when I just got back in
there in August, because they had

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a leak and they couldn't find out
where the leak was coming from, so

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it kept flooding my house. So
they put me in a one bedroom and

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I just moved back in there in
August. So I just got I know,

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I get that. I get that. So right now? Is your

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renter's insurance paying for temporary place to
stay? Nope, they won't pay for

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nothing until I come out the first
one thousand, five hundred the Dinner Police

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Department put me up till today is
my last day with them, and I

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have nowhere to go, and I'm
fit. I have asthma TOPD and I

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don't half. I've been under doctor's
chisness August for keeping hold on. It's

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Camela, Caamela, you need you
need to hold on, Okay. I

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want to talk to John Fuller about
this seriously. He's a personal injury attorney

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and I'm I'm wondering. I think
this might fall under a personal injury against

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that driver's insurance or something. You
hold on, okay, Pam, Pamela,

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hang on, let's get fuller on
if we can on this. I

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just want him to weigh in on
this. This is a terrible situation.

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Three zero three seven one three Talk
VICKI Hi, Vicky, what's going on

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with you? Hello? Hey,
what's happening? Yeah? Okay, okay,

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I have lease. I have a
lease on a Mercedes twenty twenty three

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Mercedes. It's an AMGGLC forty three
formatic coup Wow. Hold on, you

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have a twenty three? Uh and
it's an AMG. Yes, that's a

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nice car. What's going on?
Well, when I make sharp everything is

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fine except for this one thing,
and it's big. When I make sharp

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turns, I hear this big a
big bump wow. And then it also

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like resists that turn. It's only
when I make sharp turn. When you

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say it resists, does it do
what's called hopping? Do you feel a

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little like boom boom boom boom?
Yes? Okay, yes, okay.

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Now is that an all wheel drive? Yes? I believe so, well,

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four all wheel In other words,
what model is it? Again?

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It's an a MG G three formatic
GLC. Yeah, it's a formatic Okay,

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that's what it is. So what
that means is an all wheel drive?

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And what's screwing up? As your
computer sometimes? And it only happens

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on dry pavement, right right,
It doesn't happen when it snows. Oh

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I'm in Atlanta, so it doesn't
snow here. Oh okay, Now here's

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the deal. That is one heck
of a nice car. We need to

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get our one of our auto experts
on to talk about why this is happening.

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Now, did you hear leasing this
right? Yes? Okay? What

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did the dealer say? Let's let's
start with the basics. Okay. I

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took it to the dealer and he
said that it's functioning as it should.

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Now does it make it only on
tight turns or on all turn turns?

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No? Only on tight turns.
Yeah. Yeah, see, I have

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a feeling it's that all wheel drive. Here's what I want to do.

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I still want to get our expert
on. So hang on, VICKI we

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got our hands full here. Hold
on, Vicky and Kachina. What I'd

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like to do on this one is
whoever feels more comfortable Jeff vic or Kevin

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Caulkin on that Elaine wants to talk
about a landlord tenant issue, So let's

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talk what's going on? Elaine?
Hi? Well, hy, Elaine,

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what's happening. I moved in about
December last year. We did the walkthrough.

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I noticed that there were a few
windows that did not have but one

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pane of glass in them. Some
of them had hold. When you said

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the walkthrough, is this this is
to rent a place? Yes? And

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when did you start in December?
Yes? Beginning of Okmber got it,

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okay, keep going okay, brought
it to his attention. He, you

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know, wastes his hand and I'll
get that fixed, and I have a

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shop and I can make that window
whatever. So every month it took him

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until December of twenty twenty three to
fix that. Wa wait a minute,

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wait a minute, wait wait wait, Elaine, are you saying that the

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original walkthrough was December twenty twenty two, Yes, I am. And he

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took one year to fix that window, Yes, sir. How many windows

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did it take? How many were
single pained? I think there were one,

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two. I think there was three
or four. But that's not the

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best part. The best part is
when he did replace it it's not exactly

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glass, it's what is that.
It's said almost dysplexiglass like a plus yes,

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yes, and he epoxyed it in. I know what he did.

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He made He made a like a
weather barrier. Hold on a second,

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elane, Okay, I know where
you're going with this. What we need

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to talk about specifically are your rights, not necessarily whether that repair was done

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correctly or not, but what your
rights are there? So hang on.

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seven six. Now I want to
take John Fuller first. He's an attorney

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at law. He does personal injury, and I'm wondering does this fall into

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the bally Wick of personal injury?
What do you do in a case like

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this. There're certainly damages, maybe
not all considered personal injury, but there's

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certainly economic losses and others. But
I just want to take it in general

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and just get John's opinion. Now, John, Pamela her a drunk driver

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drove through her bedroom wall. As
a result, it unleashed asbestos, herb

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disbestos. They have locked her out. She can't even get in there to

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care for her turtles. She thinks
she's probably lost or sustained losses on her

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personal belongings and her furniture. Now
that does not fall under personal injury,

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or does it when it comes to
the economic losses, John, And so

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if I understand you, she was
not injured. But this is an entirely

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property related loss. Correct Now,
Pamela, you mentioned you're not feeling good

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and you're sick, but that has
nothing to do because you were out of

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there before they disturbed the asbestos.
Right, No, not really, because

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the first time was a flood.
So I just got back in that apartment

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in August. I was in this
placed from April to August in one bedroom.

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I understand that, But are you
trying to say that the flood caused

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what? But now that I got
back in there, I keep getting aumonia

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in my doctor. All right,
let's Pamela, that might be that connection

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might be too hard. But right
now now that John knows that, what

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I'd like to do first is have
him parse out what he thinks would be

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collectible by you. I mean,
you do have an auto insurance policy to

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go after you probably, I don't
know if you have the landlord to go

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after because of asbestos being disturbed at
no fault of their own. And then

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you have your renter's insurance and you
have a fifteen hundred dollars deductible, so

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you're you definitely have some losses,
John, Go ahead, John, it's

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a mess. Hey, good morning, crazy crazy fact pattern here. Did

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the drug driver by chance have insurance? No? He didn't? Oh no,

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Well who owned the car? I
don't. I don't know whether on

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that published report who owned the car? The guy did? Man? Yeah,

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he had the man on the car, but he wouldn't handle insurance.

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And he's in jail for vehicular homicide. Wait, wait, who got killed

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through the owner or the driver of
the drunk or the driver of the truck?

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Is in the driver of the truck
because he hit another car that hit

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a poll and the lady died at
the scene and the man. They got

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the man out, but I don't
know if he lived in Oh my god.

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So there's no collect there's no collection
there? Go ahead, John,

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No, you're it's a dead end
there. And I was going to suggest

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that you talked to the DA's office
about you know, either restitution or some

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victims assistance or victim's compensation, which
is still an option for you to look

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into and they might be able to
help you out at least in the short

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term, to help you with your
living arrangements and that kind of stuff.

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But yeah, idea we're going to
go down there today. That's good,

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good, good. The idea of
restitution, though, it is just a

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lost cause. This guy's going to
go to jail for a while, probably

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several years, and idea of getting
money out of them is just a pipe

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dream. It's at best. As
far as your landlord and stuff, that's

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concerned the fact that the drunk driver
hit the building and that unleashed the asbestos.

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It's really hard to lay that on
the landlord as far as making a

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claim that they're somehow responsible, you
know, and that would be that would

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be somewhat gratuitous, just because you're
obviously not going to continue to pay rent

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on that unit at some point when
it's a total loss and you're not allowed

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to, you know, maintain your
residence there. So it sounds like they

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want to get you into another unit
because they're not going to be able to

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do anything with that unit as well
for quite some time. If it were

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me, I would try to be
getting relocated to another unit, or find

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me a different place to live and
get out of that lease, and due

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to the inhabitability of the property due
to this justice and try to just move

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on and protect yourself and go forward. But there's really not going to be

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an insurance claim that you can make
for your losses based upon the actions of

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just that drunk driver crashing into the
building. And that's my initial take on

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it, Tom that I miss something
that you no, no, no,

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that's the landlord, though I don't
see do you see the landlord at being

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particularly liable for anything. I really
don't. The only issue here is that

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this young lady needs to get out
of her lease and she needs to find

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herself a place to live. And
so it's not likely that they're going to

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be able to remediate the asbestos and
get her back into that unit, you

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00:16:45.320 --> 00:16:49.720
know, in the short term,
So she's going to need to either find

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00:16:49.759 --> 00:16:55.399
another apartment. The fact that there's
asbestos in the building is not inherently a

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00:16:55.519 --> 00:17:00.480
risky situation. There's thousands of buildings
that have a specialized in them. It's

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00:17:00.480 --> 00:17:04.559
only when the asbestos gets daylighted and
gets into the air that we breathe and

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00:17:04.599 --> 00:17:08.119
stuff that it becomes an issue.
So she just needs to get her a

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00:17:08.160 --> 00:17:12.720
place to live and to get out
of this situation. Unfortunately, you know,

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00:17:12.960 --> 00:17:18.720
maybe the victim's compensation and victim's assistance
is the only avenue that can truly

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00:17:18.799 --> 00:17:22.519
help her out. But she's got
least to get her deductible page, John,

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00:17:22.240 --> 00:17:27.440
Yeah, get that deductible. Well, I don't know what the deductible

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00:17:27.440 --> 00:17:30.960
would be for on the oh you
mean on the rental insuran. Yeah,

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00:17:32.039 --> 00:17:34.720
for sure, they can help her
with that, and they do have funds

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00:17:34.720 --> 00:17:37.359
for that. And so if they
can pay her that, that'll help with

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00:17:37.400 --> 00:17:42.720
her contents, but it won't help
with the remediation of the asbestos and the

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00:17:42.799 --> 00:17:45.960
repairs. No, no, of
course not. And for that, you're

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00:17:47.039 --> 00:17:48.880
right, they should be able to
let her out of her release. Now.

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00:17:49.200 --> 00:17:52.359
That's by the way. John Fuller
is a personal injury attorney, but

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00:17:52.440 --> 00:17:57.119
he knows about property damage and about
property damage claims and sequence of events when

222
00:17:57.119 --> 00:18:02.799
it comes to losses. Accident lawyer
dot co. And you can always call

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00:18:02.839 --> 00:18:07.039
him with accidents if you're injured three
oh three five nine seven forty five hundred

224
00:18:07.160 --> 00:18:10.240
and he will give you his personal
attention three oh three five nine seven forty

225
00:18:10.240 --> 00:18:14.240
five hundred to the extent he can, of course. And Jeremy is with

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Compass Insurance Group. Jeremy, I
want to ask you something quickly. Here

227
00:18:18.440 --> 00:18:22.480
her Renter's insurance. Now, Pamela, they're not giving you a tough time

228
00:18:22.640 --> 00:18:27.880
other than you have a deductible.
Is that right? Yes? Okay,

229
00:18:29.279 --> 00:18:30.960
so, I mean there's not much
you can do about that. You get

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a deductible. And then will Jeremy, will they reimburse her even if she's

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00:18:37.319 --> 00:18:42.000
late in coming up with the deductible? Can she retroactively collect on damages?

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00:18:44.920 --> 00:18:49.960
Yeah? Typically they should just wisht
Wait wait wait, wait, hold on,

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00:18:51.000 --> 00:18:55.119
hold on, what did you say, take what? They would typically

234
00:18:55.240 --> 00:18:57.599
just take the deductible out of the
payout, so whatever, you know,

235
00:18:57.599 --> 00:19:02.079
if the payout was right, because
you know, let's say she's going to

236
00:19:02.160 --> 00:19:06.319
have three thousand inexpenses, they should
at least cut her a check for the

237
00:19:06.359 --> 00:19:11.160
difference. Exactly. Yes, Why
aren't they doing that, pam Why aren't

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00:19:11.160 --> 00:19:14.119
they doing that? Told me,
they told me that they will do that,

239
00:19:14.640 --> 00:19:17.839
but they told me they won't pay
for my hotel to day where they

240
00:19:17.880 --> 00:19:21.480
got where the police got me took
today that they won't pay for that?

241
00:19:21.839 --> 00:19:25.599
Why I pay about until I come
out of my pocket for one thousand,

242
00:19:25.720 --> 00:19:30.039
five hundred. Well, I don't
see that part. I don't understand why,

243
00:19:32.720 --> 00:19:36.920
Jeremy. Is there a such thing
as two deductibles, one for temporary

244
00:19:37.039 --> 00:19:44.279
living and one for damages? No, it's just one deductible for both's who

245
00:19:44.359 --> 00:19:51.319
carries your renter's insurance, Pamela Liberty
Mutual? And do you have loss of

246
00:19:51.519 --> 00:19:56.960
use coverage on the policy? I
don't know, but all my stuff is

247
00:19:57.000 --> 00:20:00.720
in their house, so I don't
know. Okay, you don't even have

248
00:20:00.799 --> 00:20:06.960
your paperwork, so you don't know
do you have do you you don't know

249
00:20:07.000 --> 00:20:12.440
if you have temporary living uh coverage? And I know she didn't say she

250
00:20:12.480 --> 00:20:15.079
didn't? Hold on, hold on, let me ask my case, Maam.

251
00:20:15.240 --> 00:20:19.440
Did she say I had temporary living? What did What did you say,

252
00:20:19.480 --> 00:20:25.440
Tom? Temporary living coverage? No, it's not on there, she

253
00:20:25.559 --> 00:20:30.000
said, that's what my my character
reductment doing all this stuff for. I

254
00:20:30.000 --> 00:20:32.920
mean, that's what she said.
It's not on there. She but you

255
00:20:33.039 --> 00:20:37.400
do have loss of your property right, Yes, I do have that.

256
00:20:37.519 --> 00:20:41.759
That claim is already in Jeremy.
So, Jeremy, have you heard of

257
00:20:42.079 --> 00:20:48.359
rental policies that don't have temporary living
expenses. Yeah, I do see them.

258
00:20:48.480 --> 00:20:52.279
I mean, or it could be
very minimal, you know it all?

259
00:20:52.599 --> 00:20:57.000
Yeah, I mean that they're out
there and it's you know, one

260
00:20:57.000 --> 00:21:02.200
of those where you you know typically
what Let me ask you something, Pamela,

261
00:21:02.240 --> 00:21:06.559
are you with your case worker?
I'm with her? Can I ask

262
00:21:06.599 --> 00:21:14.119
her a question real quick? Directly? Here? Hi are when you're looking

263
00:21:14.119 --> 00:21:18.599
at this rental policy, you do
not see any temporary living expenses covered?

264
00:21:18.599 --> 00:21:26.079
No, none, but you do
see property damage or or uh personal goods

265
00:21:26.119 --> 00:21:30.359
covered personal goods? Yes? Okay, Well, thank you for helping her.

266
00:21:30.599 --> 00:21:34.640
Here's another thing. Are you going
to help her look for victim assistance?

267
00:21:34.759 --> 00:21:38.000
Do you know how to do that
or we? Okay? Good because

268
00:21:38.119 --> 00:21:44.000
victim assistants may help her a lot
at least, and then she needs to

269
00:21:44.000 --> 00:21:48.000
get out of her lease to try
to get into go ahead. Problem.

270
00:21:48.039 --> 00:21:51.880
The problem is if she gets out
of the leaf and she won't get anything

271
00:21:51.920 --> 00:21:57.400
from the insurance many hold her she
breaks. The insurance person said that if

272
00:21:57.400 --> 00:22:00.799
she breaks the leaf that they will
not be able to give her any money

273
00:22:00.839 --> 00:22:07.599
at all. Is this her insurance
or the landlords her personal insurance company?

274
00:22:07.119 --> 00:22:11.359
Have you ever heard of that,
Jeremy, No, that would only apply

275
00:22:11.480 --> 00:22:15.319
to the loss of use, So
they're not going to continue to pay for

276
00:22:15.440 --> 00:22:19.000
her to stay somewhere, you know, at a hotel if she's Yeah,

277
00:22:19.000 --> 00:22:22.559
but if she lost her goods,
it doesn't matter. If she keeps her

278
00:22:22.880 --> 00:22:26.880
it has them do it property coverage. No, it would just be the

279
00:22:26.920 --> 00:22:30.839
loss of use. Obviously she can
go rent. To me, I would

280
00:22:30.920 --> 00:22:34.559
ask them to show you. I
would ask Liberty Mutual to show you in

281
00:22:34.640 --> 00:22:41.599
the policy where she's required to keep
the lease. I think what they're saying

282
00:22:41.799 --> 00:22:45.200
is if they want maybe they're paying
her rent. I don't know. That

283
00:22:45.240 --> 00:22:49.200
could be, Jeremy, I don't
know, but no, no, Okay,

284
00:22:49.200 --> 00:22:55.200
then I have never heard of a
policy requiring that they stay in a

285
00:22:55.319 --> 00:22:59.519
lease they can't use. I've never
heard of that. So if they're telling

286
00:22:59.559 --> 00:23:03.960
you that, I would like Pamela
for you and your caseworker. I'm sorry

287
00:23:04.000 --> 00:23:07.960
I didn't get your name, but
thank you for helping her. Maybe,

288
00:23:07.319 --> 00:23:11.160
Deputy Doc, if you can talk
to them off the air and straighten that

289
00:23:11.240 --> 00:23:15.720
part out, because she should be
able to end that lease and get another

290
00:23:15.759 --> 00:23:18.400
one. We have to take this
break. By the way, the Insurance

291
00:23:18.440 --> 00:23:22.759
Health Center, which is Compass Insurance
Group, will do free insurance comparisons as

292
00:23:22.799 --> 00:23:27.519
well to make sure you have the
right coverage, whether it's renters or homeowners,

293
00:23:27.640 --> 00:23:30.759
or car or auto, and they
do that free of charge three oh

294
00:23:30.839 --> 00:23:40.559
three nine nine six nine thousand for
them. More coming up. Go with

295
00:23:40.640 --> 00:23:44.839
a sure thing Denver's Best Roofer Excel
Roofing dot com. You don't pay a

296
00:23:44.920 --> 00:23:52.119
cent until you're content. Time for
an insurance check up, free no obligation

297
00:23:52.240 --> 00:23:56.880
comparison call Compass Insurance paying too much
your coverage at dozens of insurance companies find

298
00:23:56.880 --> 00:24:00.079
out now three O three seven to
seven to one help. You'll think you're

299
00:24:00.119 --> 00:24:04.000
his only customer when you choose Frank
durand the real estate Man dot com to

300
00:24:04.079 --> 00:24:08.839
list your home with Remax Alliance three
oh three nine two zero sixteen twenty two.

301
00:24:15.440 --> 00:24:21.920
Hi Tom Martino, your troubleshooter three
O three seven one three talks seven

302
00:24:21.960 --> 00:24:27.319
one three two five five. So, uh, Vicky, she has a

303
00:24:27.599 --> 00:24:33.720
Mercedes Kevin Kevin Colkin is with Shared
and Auto Tech. And really it's a

304
00:24:36.319 --> 00:24:41.160
it's a nice car. It's a
twenty twenty three Mercedes AMG. Oh,

305
00:24:41.599 --> 00:24:49.279
it's a it's a formatic Okay,
Now, she says when she's turning tight

306
00:24:49.359 --> 00:24:56.079
turns, she's feeling that bumping and
that, uh it makes a noise sometimes,

307
00:24:56.200 --> 00:25:02.319
Kevin, I feel that in my
car, which is an all wheel

308
00:25:02.440 --> 00:25:06.000
drive, and it's a high flutin
hall wheel drive, and I feel that

309
00:25:06.119 --> 00:25:10.599
trap. I feel that little every
once in a while. Yeah, is

310
00:25:10.640 --> 00:25:15.160
that because of the all wheel drive
brain? Yeah, it's not picking it

311
00:25:15.240 --> 00:25:17.960
up quick enough. It should be, you know, it should slow one

312
00:25:17.960 --> 00:25:21.400
wheeled down and speed the other up
so you don't get that hop. Uh.

313
00:25:22.079 --> 00:25:23.559
There's been a bunch of recall.
I don't know a lot about this

314
00:25:23.640 --> 00:25:26.039
car, but I was reading on
the break there's a bunch of recalls on

315
00:25:26.079 --> 00:25:33.400
their steering on that has she contacted
Mercedes about that? I have? I

316
00:25:33.480 --> 00:25:37.720
have, and actually I just saw
in my mailbox. I'm getting it's a

317
00:25:37.799 --> 00:25:41.000
note that on a recall. But
I called them as as quick. I

318
00:25:41.400 --> 00:25:45.640
called them even last Friday, and
they never told me about the recall.

319
00:25:45.720 --> 00:25:48.440
But I was that was my next
step to look to see. You know,

320
00:25:48.839 --> 00:25:56.759
sometimes dealers don't even know about it, m until you Yeah, you

321
00:25:56.799 --> 00:26:00.000
go in and you plug your VN
in, then it all pops up.

322
00:26:00.119 --> 00:26:03.279
Up for them. They don't until
the factory does something. I mean,

323
00:26:03.839 --> 00:26:07.839
Vicky, uh have you? Okay, so, so what do they say?

324
00:26:08.000 --> 00:26:11.960
They said it was working as expected? And when did they say that?

325
00:26:14.039 --> 00:26:18.799
As they told me again Friday,
I've taken it in two times and

326
00:26:18.839 --> 00:26:22.440
they told me. And I called
another dealership just to make sure, and

327
00:26:22.480 --> 00:26:27.880
he told me the same thing.
You know, they know about it.

328
00:26:27.960 --> 00:26:32.799
They know about this model and everything, so they've heard about it before.

329
00:26:34.240 --> 00:26:41.720
Okay, Now, how bad is
it? I mean, it's it's pretty

330
00:26:41.759 --> 00:26:47.279
bad when it happens. I mean, it's a it's not it's not it's

331
00:26:47.319 --> 00:26:52.519
not all of them. It's a
big bomp. It sounds like I hate

332
00:26:52.640 --> 00:26:56.960
something. Well that okay, so
it's not just skipping, you're not.

333
00:26:56.240 --> 00:27:00.319
That's what they call it, by
the way, and and Mercedes says that's

334
00:27:00.440 --> 00:27:07.359
normal for formatics. That's what they
say. Some people call it jitters,

335
00:27:07.400 --> 00:27:11.599
other people call it bumping. I've
not heard so much about noises. Did

336
00:27:11.640 --> 00:27:15.680
they take it for a drive and
hear it? Yeah, that's what they

337
00:27:15.759 --> 00:27:22.160
told me. Wow, you know
what I might you know what you might

338
00:27:22.240 --> 00:27:29.359
do? You're you're in Atlanta?
Yeah, okay, if you were here,

339
00:27:29.400 --> 00:27:30.640
I would tell you to go to
one of our experts, not a

340
00:27:30.720 --> 00:27:37.880
dealer, and get get a Mercedes
experts experts opinion, and then when you're

341
00:27:38.119 --> 00:27:42.599
armed with that information, you can
go back to a dealer. Kevin,

342
00:27:42.640 --> 00:27:48.799
how many times have you had to
do that? And then the dealer says,

343
00:27:48.960 --> 00:27:52.640
oh, okay, I mean,
VICKI that might be the first place

344
00:27:52.720 --> 00:27:56.440
to try. Okay, okay,
I'm actually from Colorado. I might drive

345
00:27:56.519 --> 00:28:00.240
on there. Oh I wouldn't drive
all the way here for that, but

346
00:28:00.279 --> 00:28:04.119
if you're gonna be here now,
listen, seriously, you should take it.

347
00:28:04.640 --> 00:28:11.079
There are plenty of good independent Mercedes
mechanics and you tell them straight up,

348
00:28:11.640 --> 00:28:18.640
I need a diagnostic because the dealer
says, this is operating normally,

349
00:28:18.079 --> 00:28:22.200
and that would be the first thing
I do and then will help you,

350
00:28:22.839 --> 00:28:26.559
Like right now, if we call, they'll say, well, it's all

351
00:28:26.680 --> 00:28:29.799
there's nothing wrong with it. And
then here's what we would normally do.

352
00:28:29.880 --> 00:28:33.680
We'd have you go to Kevin or
Jeff or one of our experts. They

353
00:28:33.720 --> 00:28:38.480
would say, okay, here's what
we think is wrong with it, the

354
00:28:38.519 --> 00:28:41.680
computer or whatever, and then we'd
go back to the dealer with you.

355
00:28:41.960 --> 00:28:48.559
So, Vicky, let's take that
first step and then after that we can

356
00:28:48.680 --> 00:28:53.839
then get at least have what I
call ammunition. So let's do that.

357
00:28:53.880 --> 00:29:04.000
Three h three seven to one three
eight two five five. Go with a

358
00:29:04.000 --> 00:29:08.359
sure thing Denver's Best roofer Excel Roofing
dot com. You don't pay a cent

359
00:29:08.559 --> 00:29:15.359
until you're content. Time for an
insurance check up free, no obligation.

360
00:29:15.400 --> 00:29:21.319
In comparison, call Compass Insurance paying
too much your coverage at dozens of insurance

361
00:29:21.359 --> 00:29:23.880
companies find out now three oh three
seven seven to one. Help. You'll

362
00:29:23.880 --> 00:29:27.720
think you're his only customer when you
choose Frank durand the real estate Man dot

363
00:29:27.759 --> 00:29:33.440
com to list your home with Remax
Alliance three oh three nine two zero sixteen

364
00:29:33.519 --> 00:29:41.440
twenty two. Tom Martino, your
troubleshooter THREEO three seven one three talk three

365
00:29:41.440 --> 00:29:45.480
oll three seven one three eight two
five five. Welcome to the show.

366
00:29:47.440 --> 00:29:51.640
Okay, So, uh, Elaine, I'm sorry to make you wait,

367
00:29:51.720 --> 00:29:55.640
but we had those experts. Okay. So here's what I've been able to

368
00:29:55.680 --> 00:30:03.319
find out on this uh walkthrough.
And here's what I checked out the standards

369
00:30:03.359 --> 00:30:08.559
of habitability, and I checked out
the owner's responsibility. I've been doing it

370
00:30:08.599 --> 00:30:15.960
in between calls the owner's responsibility landlord
to tenants on repairs. Now here's the

371
00:30:17.000 --> 00:30:21.400
good and the bad, Elaine.
They are not required to give you double

372
00:30:21.440 --> 00:30:26.119
pain glass at all to begin with. Therefore, the repairs to double pain

373
00:30:26.240 --> 00:30:32.559
glass can be whatever they want them
to be. So they it's it's weird.

374
00:30:33.119 --> 00:30:37.960
They that is not an issue of
habitability. If you did not have

375
00:30:37.000 --> 00:30:41.720
a window pain that would be an
issue of habitability that you could say,

376
00:30:42.039 --> 00:30:48.599
hey, I want to end this
lease because you're breaching my contract. So

377
00:30:48.680 --> 00:30:52.599
the problem you're going to have is
while he said, you know, I'll

378
00:30:52.640 --> 00:30:59.880
take care of it, you don't
have technically the right to say this is

379
00:31:00.200 --> 00:31:03.720
not a normal double Paine window.
The other ones are. I want these

380
00:31:04.200 --> 00:31:10.079
to mask those, right, But
that's not the only incident. Okay,

381
00:31:10.160 --> 00:31:18.400
go ahead. Replace the water heater
himself on for ride day. I asked

382
00:31:18.480 --> 00:31:22.039
him, don't you want to get
a professional to do that? Because I

383
00:31:22.079 --> 00:31:27.559
know his law in Colorado about putting
the water heater in. But what do

384
00:31:27.599 --> 00:31:30.480
you mean? What do you what
do you mean the law in Colorado?

385
00:31:32.359 --> 00:31:36.079
Well, it's the lasses that if
you replaced when it has to be a

386
00:31:36.119 --> 00:31:41.599
person that's like a plumber or by
trade and certified and Okay, if you

387
00:31:41.720 --> 00:31:45.000
pay someone, I think you can
get a homeowner's permit. But I don't

388
00:31:45.000 --> 00:31:48.599
even want to go there. So
what is the issue? He replaced the

389
00:31:48.640 --> 00:31:52.880
water heater. Is it not working? Well? Yesterday I was cooking some

390
00:31:52.960 --> 00:32:00.519
eggs for my son's Super Bowl party
and flames shot out from un neath the

391
00:32:00.640 --> 00:32:05.960
top. Yeah, yeah, from
underneath the top of what the on top

392
00:32:06.000 --> 00:32:08.400
of the range? Well, what
does that have to do with the Wait?

393
00:32:08.480 --> 00:32:12.839
Wait, wait, hold on,
I'm curious about something. You talked

394
00:32:12.839 --> 00:32:17.160
about the water heater and then said
flame shot out of the range. Well

395
00:32:17.680 --> 00:32:21.960
lit. When he put the water
heater in, he had to light the

396
00:32:22.039 --> 00:32:28.079
pilot oh around the mouth and light
pilots of everything that needed to be lit

397
00:32:28.119 --> 00:32:31.599
again because he turned gas off to
put that. He no, I get

398
00:32:31.640 --> 00:32:35.480
it. I get what you're saying. Now go ahead. So now,

399
00:32:35.720 --> 00:32:42.880
when you used the gas stove it
okay? Did it just do it the

400
00:32:42.920 --> 00:32:45.039
first time you used it? Or
now every time you turn it on?

401
00:32:46.279 --> 00:32:51.319
Yeah? Every time. My I've
only turned it on three times because the

402
00:32:51.400 --> 00:32:55.960
third time it almost caught me on
fire. And I have been curnt before.

403
00:32:57.480 --> 00:33:01.319
And my son came over. He
lived across the street, so Elaine

404
00:33:01.400 --> 00:33:07.440
I think air got into it.
The gas lines. This guy should not

405
00:33:07.519 --> 00:33:12.079
be messing with this. But so
right now, do you have do you

406
00:33:12.160 --> 00:33:17.119
have gas heat in your home?
P pain? Huh? Pro paane?

407
00:33:17.160 --> 00:33:22.359
Is it working? Yes? Yeah? Okay? Is the pro pain for

408
00:33:22.480 --> 00:33:30.519
your water heater? Yes? Is
that working? Is your water heater working?

409
00:33:30.880 --> 00:33:37.640
Okay? So what's what's not working
right now? Well, the stove

410
00:33:37.359 --> 00:33:43.119
doesn't work, the referrah and the
refrigerator. I've been trying to get these

411
00:33:43.119 --> 00:33:47.039
things fixed since I moved in.
Also, okay, so it sounds basically

412
00:33:47.119 --> 00:33:52.559
like you just have a bad landlord. Well yeah, yeah, I think

413
00:33:52.960 --> 00:33:58.319
I think I have a plum lord. Yes, well okay, So it's

414
00:33:58.359 --> 00:34:04.000
a single family home. What size
is it? Three bedroom? Go with

415
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a sure thing Denver's Best roofer Excel
Roofing dot com. You don't pay a

416
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cent until you're content. Time for
an insurance check up free no obligation comparison

417
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call Compass Insurance paying too much your
coverage at dozens of insurance companies find out

418
00:34:21.519 --> 00:34:23.519
now three all three, seven,
seven to one help. You'll think you're

419
00:34:23.559 --> 00:34:28.440
his only customer when you choose Frank
durand the Real Estate Man dot com to

420
00:34:28.519 --> 00:34:32.239
list your home with Remax Alliance three
oh three nine two zero sixteen twenty two.

421
00:34:40.519 --> 00:34:51.800
You need you don't have run sus
fast as can. Shooter's gonna help.

422
00:34:52.079 --> 00:35:00.480
Come Man is the Troubleshooter Show.
No Tom Martinez. Hi, I'm

423
00:35:00.480 --> 00:35:02.440
Tom Martine. Welcome to the show. We're here to help you. If

424
00:35:02.480 --> 00:35:07.119
you need help, give us a
call at three oh three seven one three

425
00:35:07.159 --> 00:35:09.199
talk seven one three eight two five
five. This hour brought to you by

426
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renew home Innovations dot com. If
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427
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428
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429
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430
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431
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432
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433
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Renew Home Innovations dot Com three oh
three nine zero four two thousand, three

434
00:35:52.360 --> 00:35:58.880
h three nine zero four two thousand. Michael he wants to talk about DBA,

435
00:35:59.039 --> 00:36:04.679
which is a certificate called doing business
as Michael, go ahead, what's

436
00:36:04.719 --> 00:36:07.800
going on with you? And we
have open lines at three oh three seven

437
00:36:07.880 --> 00:36:12.159
one three talks seven one three eight
two five have another thing too, three

438
00:36:12.199 --> 00:36:15.960
oh three Martino. You can call
at any time and not only get through

439
00:36:15.960 --> 00:36:20.000
to us here, but leave a
message and we'll get back to you if

440
00:36:20.000 --> 00:36:22.239
you don't want to stay on hold, no matter when you call. Twenty

441
00:36:22.280 --> 00:36:25.239
four to seven three oh three,
six two seven eight four sixty six.

442
00:36:25.320 --> 00:36:29.440
Pass that around, Michael, what's
going on with you? Hi? Michael?

443
00:36:30.360 --> 00:36:32.400
Hey everybody, I'm a blind guy. Yeah, I remember you,

444
00:36:32.440 --> 00:36:37.199
Michael, of course, Yeah,
we're friends. Even invite me to come

445
00:36:37.239 --> 00:36:45.280
on your show too. Anyways,
Today's dilemma is I'm trying to use accessibility

446
00:36:45.519 --> 00:36:51.199
on the State's website to find out
how much it costs to do a DVA.

447
00:36:51.320 --> 00:36:54.599
I need to register a name as
soon as I can, and I'm

448
00:36:54.639 --> 00:37:00.480
having trouble assessing it with my phone
and accessibility on my iPhone. I'm running

449
00:37:00.480 --> 00:37:07.280
into a place where it says underscore
fifty two, for example, when I

450
00:37:07.320 --> 00:37:13.639
tap on it, it doesn't give
me a screen, text box or anything

451
00:37:13.719 --> 00:37:20.039
to answer their questions. Can you
help? We just have so I can

452
00:37:20.159 --> 00:37:22.000
help you offline. I mean that's
the best way to Heay, Michael,

453
00:37:23.519 --> 00:37:29.079
what are you trying to? So
you're trying to take your LLC or individual

454
00:37:29.199 --> 00:37:32.039
name and file a DBA with the
Secretary of State? Is that right?

455
00:37:34.039 --> 00:37:37.360
Yes, sir, And the other
websites don't give you a problem, but

456
00:37:37.440 --> 00:37:42.039
this one doesn't allow you to fill
it in or it doesn't read it correctly.

457
00:37:43.000 --> 00:37:49.079
It doesn't read it correctly, could
question tom? So I've never encountered

458
00:37:49.079 --> 00:37:53.719
the underscore request before, so I
don't know how to make it have action.

459
00:37:54.239 --> 00:37:59.800
If that makes sense, I mean
it doesn't. But I mean i'm

460
00:38:00.239 --> 00:38:04.960
you know, so in other words, is it not reading the underscore right?

461
00:38:06.199 --> 00:38:09.239
Well, how do you know it's
there then? Because it says underscore

462
00:38:09.320 --> 00:38:16.039
fifty two? And then what does
it want? I mean, I'm answering

463
00:38:16.079 --> 00:38:20.719
the questions for the DVA. You
know, what's the name of your business?

464
00:38:20.719 --> 00:38:23.920
That type of thing? Okay,
and this is Colorado's Secretary of State.

465
00:38:25.119 --> 00:38:30.039
Yes, okay, Yeah, we
can help you. I mean,

466
00:38:30.079 --> 00:38:31.880
but I don't know that that doesn't
help Let's put it this way. That

467
00:38:31.920 --> 00:38:37.079
doesn't help other people. Yeah,
Well, well, I'm sorry, I

468
00:38:37.800 --> 00:38:43.519
don't have any drama today, but
no, it's okay. So I'm here

469
00:38:43.599 --> 00:38:47.920
where you file a I just don't
know which link exactly. Could you send

470
00:38:49.000 --> 00:38:51.119
us, just for the heck of
it, the link so we can look

471
00:38:51.159 --> 00:38:53.559
at it. Well, I could, but not while I'm talking to you.

472
00:38:53.599 --> 00:38:57.440
That would be well obviously. Yeah. Yeah. It has to talk

473
00:38:57.519 --> 00:38:59.679
to me at the same time,
and I have to be able to listen

474
00:38:59.719 --> 00:39:01.880
to it to manipulate it, which
is really cool. Actually, Okay,

475
00:39:01.920 --> 00:39:07.320
do us a favor and ye kachina. You can also give him my give

476
00:39:07.400 --> 00:39:12.000
him my text so he can text
me directly if he wants to, or

477
00:39:12.039 --> 00:39:14.920
he can text you to me.
But hold on, Michael, and we'll

478
00:39:14.920 --> 00:39:16.960
see what we can do for you. Okay. Three oh three seven one

479
00:39:17.079 --> 00:39:21.760
three talk seven one three eight two
five five. You know, I imagine.

480
00:39:22.320 --> 00:39:24.559
I mean, it's a nightmare for
me to navigate some of these sites

481
00:39:24.599 --> 00:39:30.320
to begin with, let alone without
you know, your eyesight. God,

482
00:39:30.400 --> 00:39:34.519
that must be difficult. So you
go to the site that whenever you know,

483
00:39:34.559 --> 00:39:38.760
if you've ever used these accessibilities,
they read to you and then oh

484
00:39:38.840 --> 00:39:43.320
man, I just don't know how
you manipulate I guess you can navigate to

485
00:39:43.440 --> 00:39:50.000
the fields with cabs and returns and
that kind of thing. But anyway,

486
00:39:50.159 --> 00:39:53.599
uh, I want to go to
Daniel who has a follow up, and

487
00:39:53.920 --> 00:39:58.000
he was working with deputy Choppers,
so we can bring them both up.

488
00:40:00.039 --> 00:40:05.119
And this was a Cadillac Coupe Deville, and I believe let me let me

489
00:40:05.199 --> 00:40:09.519
bring up the call here to begin
with and see where we're going with this.

490
00:40:10.800 --> 00:40:19.039
Can you summarize this problem Chopper on
what happened? Yes, I is

491
00:40:19.079 --> 00:40:22.400
this? Okay, go ahead,
I'm sorry, go ahead. He went

492
00:40:22.440 --> 00:40:27.840
to this body shop in Pleblo,
Custom Paint and body. This was a

493
00:40:27.880 --> 00:40:34.039
car he inherited in eighty seven Caddy
Coupe Deville. I don't remember that part.

494
00:40:34.320 --> 00:40:38.760
But he's been waiting fourteen months to
get it put in the shop and

495
00:40:38.800 --> 00:40:46.760
they had a policy of a five
hundred dollars non refundable deposit. Anyway,

496
00:40:46.760 --> 00:40:51.280
well, I remember he brought it
there. He brought it there a year

497
00:40:51.320 --> 00:40:53.000
ago. They haven't worked on it, and he said, well, just

498
00:40:53.039 --> 00:40:57.920
give me my deposit back, and
these clowns said, no, it's non

499
00:40:57.960 --> 00:41:00.599
refundable. Well, how stupid is
that? Yeah, it's non refundable.

500
00:41:00.599 --> 00:41:04.840
If he changed his mind, but
if you sit on his car for a

501
00:41:04.960 --> 00:41:07.519
damn year, what do you expect? I mean, what if it was

502
00:41:07.559 --> 00:41:10.960
there for five years? Did they
get to keep his five hundred dollars?

503
00:41:12.320 --> 00:41:19.079
So what happened? Daniel? You
want to tell? Yes, sir.

504
00:41:19.920 --> 00:41:22.519
After I had a little bit of
back and forth and they were only willing

505
00:41:22.559 --> 00:41:27.239
to give me that two hundred and
fifty dollars, Deputy Chopper called them on

506
00:41:27.280 --> 00:41:32.039
my behalf to be immediate and moderator. I'm not sure one hundred percent certain

507
00:41:32.119 --> 00:41:37.320
what he said that. He was
very diplomatic in his conversation with them,

508
00:41:37.440 --> 00:41:40.960
and ultimately they agreed to give me
the five hundred dollars deposit back. But

509
00:41:42.039 --> 00:41:45.559
there was some heartache and grief from
one of the owners as they were talking

510
00:41:45.599 --> 00:41:51.320
to me before they agreed to give
me that check. So let me ask

511
00:41:51.360 --> 00:41:52.920
you, are you going to get
it? Did you get it? Where

512
00:41:52.960 --> 00:41:59.000
does it stand? I picked up
the five hundred dollars check on Friday,

513
00:41:59.159 --> 00:42:01.400
deposited it, and I am good
to go as far as thoughts concerned.

514
00:42:01.679 --> 00:42:06.320
Now, you know what, that's
very very cool, very very cool.

515
00:42:06.360 --> 00:42:08.960
Now here's what I want to know. I want to know they agree,

516
00:42:09.760 --> 00:42:15.719
Copper. I want to know something
real quick here on this deal. What

517
00:42:15.719 --> 00:42:20.599
what did they feel? And it's
good they gave it back, kudo sim

518
00:42:20.920 --> 00:42:24.280
but what did Why did they feel
they could keep a non refundable deposit after

519
00:42:24.360 --> 00:42:30.400
a year? You know? They
didn't say they kept one, telling me

520
00:42:30.480 --> 00:42:36.280
it'd be another two to three months. And I just talked about the power

521
00:42:36.320 --> 00:42:39.760
of our show and how many people
would be listening, and they turned around

522
00:42:39.760 --> 00:42:43.559
and decided to give him a five
hundred dollars back. No, no,

523
00:42:43.760 --> 00:42:50.280
And I appreciate that again and definitely
gets the dinger. Okay, but what

524
00:42:50.320 --> 00:42:55.719
I'd like to know is, I
mean, didn't they feel it was unreasonable

525
00:42:57.079 --> 00:43:02.760
or didn't even go there? Know, they said it was their policy.

526
00:43:02.960 --> 00:43:08.840
Okay, it's our policy that you
get a non refundable deposit so we can

527
00:43:08.960 --> 00:43:13.320
keep your car for ten years and
we get to keep your money. I

528
00:43:13.320 --> 00:43:16.760
mean, it just sounds so ridiculous. You know who it sounds like to

529
00:43:16.800 --> 00:43:22.039
me, Mark forty fourth Auto and
Bennett. I don't even know if that

530
00:43:22.079 --> 00:43:27.039
guy's still around, Steve Weis or
Weiss or whatever they help the guy's name,

531
00:43:27.719 --> 00:43:30.800
But at least they gave it back. That's wonderful. And we appreciate

532
00:43:30.840 --> 00:43:34.239
it. Thank you Daniel for calling
Chopper. Thank you very much. Are

533
00:43:34.239 --> 00:43:38.519
you working on anything else? No, I'm foun you as a belle.

534
00:43:39.519 --> 00:43:44.400
All right, thank you. He
Now we're going to sign some more stuff

535
00:43:44.440 --> 00:43:46.440
to Chopper. He's not working on
any things right now. Three oh three

536
00:43:46.599 --> 00:43:51.760
seven one three talks seven one three
eight two five five We got time to

537
00:43:51.800 --> 00:43:54.440
discuss. Whatever you want. Waterpros
dot net the best water systems, the

538
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539
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540
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with a triple filter reverse osmosis that
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541
00:44:08.280 --> 00:44:15.639
oh three eight six two five,
five five four go with a sure thing

542
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Denver's best roofer Excel roofing dot com. You don't pay a cent until you're

543
00:44:21.239 --> 00:44:27.559
content. Wait time for an insurance
check up free, no obligation. In

544
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comparison, call Compass insurance paying too
much your coverage at dozens of insurance companies

545
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find out now three all three seven
seven to one. Help. You'll think

546
00:44:36.239 --> 00:44:39.239
you're his only customer when you choose
Frank durand the real estate man dot com

547
00:44:39.280 --> 00:44:44.960
to list your home with Remax Alliance
three oh three nine two zero sixteen twenty

548
00:44:44.960 --> 00:44:55.239
two. Hi Tom Martino here three
O three seven one three talk seven one

549
00:44:55.320 --> 00:45:01.760
three eight two five five. Welcome
to the show. If you have anything

550
00:45:01.840 --> 00:45:06.000
to talk about and need problem solved, give us a call. We've had

551
00:45:06.039 --> 00:45:08.320
full lines up till now. Three
oh three seven one three talks seven one

552
00:45:08.320 --> 00:45:14.199
three eight two five five over here. You can also call three ozho three

553
00:45:14.280 --> 00:45:19.679
Martino twenty four to seven three oh
three six two seven eight four six'

554
00:45:19.679 --> 00:45:24.039
six. So I am so happy. Normally, you know, I don't

555
00:45:24.079 --> 00:45:28.000
care if I don't have a team
and team that I care about about the

556
00:45:28.000 --> 00:45:30.719
Super Bowl. But what a great
game. I mean, it was freaking

557
00:45:31.000 --> 00:45:36.960
entertaining. What a great game,
don't you think, Mark? I mean,

558
00:45:37.000 --> 00:45:40.360
I think you don't do better when
it comes to Super Bowls? Then

559
00:45:40.440 --> 00:45:45.840
yesterday evenly matched teams back and forth. God yeah, the first the first

560
00:45:45.840 --> 00:45:47.760
half I thought sucked, but then
the rest of it was good. Well,

561
00:45:49.079 --> 00:45:52.239
I mean I was just riveted by
the whole thing. I just found

562
00:45:52.480 --> 00:45:59.079
what I find fascinating. Holy crap, these young quarterbacks in their twenties they

563
00:45:59.119 --> 00:46:01.840
don't flinch or not. I mean, this pressure didn't get to them.

564
00:46:02.119 --> 00:46:07.840
I mean they're I mean they're rock
solid. I mean, god, I

565
00:46:07.880 --> 00:46:12.119
think I was learning to tie my
shoes at that age. And when you

566
00:46:12.159 --> 00:46:15.800
think of the high level, the
high level of performance, well, what

567
00:46:16.159 --> 00:46:23.039
are they like twenty four and twenty
eight? God? Anyway, as far

568
00:46:23.079 --> 00:46:30.039
as commercials go, everyone's talking about
commercials. I'm tired of hearing about that

569
00:46:30.360 --> 00:46:35.840
Shop like a Billionaire. But they
did, and they did a good job

570
00:46:36.800 --> 00:46:39.960
imprinting. Don't you think the brand
name or did you not recall that commercial

571
00:46:40.000 --> 00:46:50.159
mark? I don't know what the
commercial was. It was h team ou

572
00:46:52.679 --> 00:46:55.400
Shop like a Billionaire? Yeah,
yeah, yeah, I saw a bunch

573
00:46:55.440 --> 00:46:59.719
of TMU commercials, not just one. Now. I don't really know what

574
00:46:59.840 --> 00:47:04.320
is Temo like an Amazon? Basically, yeah, it's a lot cheaper though.

575
00:47:05.320 --> 00:47:07.440
Okay, So anyway, I think
they did a good job of branding.

576
00:47:07.760 --> 00:47:13.360
Not so creative as far as commercials
go, I didn't find I mean,

577
00:47:13.480 --> 00:47:17.480
actually, don't you feel this year's
commercials were not as creative as past

578
00:47:17.559 --> 00:47:27.679
years? I found they weren't as
creative I liked. Butdweiser did a great

579
00:47:27.760 --> 00:47:34.480
job with the horses delivering. I
like that. I liked ben Affleck and

580
00:47:35.400 --> 00:47:38.800
j Loo I liked that. Didn't
you like that one? Or did you

581
00:47:38.880 --> 00:47:43.320
not? I'm not big on Honestly, I don't care about the commercials.

582
00:47:43.360 --> 00:47:47.119
I watched very few of them,
really, Okay, my favorite one was

583
00:47:49.599 --> 00:47:54.039
Kennedy running for the Third Party.
I thought that was pretty ballsy. You

584
00:47:54.079 --> 00:48:00.159
know what. I did not know
he was doing that. I didn't know

585
00:48:00.480 --> 00:48:04.960
actually, until I saw that ad
I didn't realize he was still in the

586
00:48:05.000 --> 00:48:07.000
game. I had no idea.
Hey, guys, who do you think

587
00:48:07.039 --> 00:48:13.719
he's going to take fotes away from
Trump? Well, Biden, I don't

588
00:48:13.760 --> 00:48:19.719
know. I think mostly Biden,
because isn't he a Democrat. I mean,

589
00:48:19.760 --> 00:48:22.079
well, he's not running his one, but he is a Democrat,

590
00:48:22.199 --> 00:48:24.639
lifelong Democrat. Well that's what I
thought. Also, Plus, I think

591
00:48:24.679 --> 00:48:30.639
the Kennedy name is sort of associated
with Democrats. Of course it is,

592
00:48:30.800 --> 00:48:35.360
Yeah, so I think, But
I think that also he appears to be

593
00:48:35.400 --> 00:48:38.679
a maverick, and a lot of
people who like Trump like that kind of

594
00:48:38.760 --> 00:48:45.480
thing. They want to see someone
different. So anyway, as far as

595
00:48:46.000 --> 00:48:52.960
Valentine's Day, of course, people
you know, they might be thinking about

596
00:48:53.719 --> 00:48:58.800
gifts and all of that, just
don't take March's advice when it comes to

597
00:48:58.840 --> 00:49:02.320
gifts. That's for damn sure.
But anyway, why do you think Americans

598
00:49:02.360 --> 00:49:07.719
break up? I think we all
know the number one reason, or we

599
00:49:07.840 --> 00:49:19.039
think we know right. Fifteen percent
say that they broke up because they weren't

600
00:49:19.079 --> 00:49:28.199
the right sign. They weren't the
right sign as far as their cody,

601
00:49:28.360 --> 00:49:34.280
their zodiac sign. I was gonna
say codyac zodiac sign fifteen percent. So

602
00:49:34.519 --> 00:49:44.400
fifteen percent breakup because they feel that
their signs are not aligned. Do you

603
00:49:44.440 --> 00:49:51.719
find that? Now? Sixteen percent
say that women say, listen to this

604
00:49:52.360 --> 00:50:00.000
that if a man has an ikey
watch, what is an ikey watch?

605
00:50:00.679 --> 00:50:07.840
It's a watch that's tacky. Sixteen
percent of women judge men by their watches.

606
00:50:09.840 --> 00:50:14.920
Now, what do you think though? Is the number one? Come

607
00:50:14.960 --> 00:50:17.480
on, it's not money. What
do you think the number one? Is

608
00:50:19.320 --> 00:50:24.519
that number one women? The number
one thing women notice, and it's a

609
00:50:24.559 --> 00:50:29.840
deal breaker, the number one thing
according to this poll, of course,

610
00:50:30.639 --> 00:50:37.199
what do you think? Give me
a guess and then tell me how do

611
00:50:37.239 --> 00:50:42.800
you think they break it off?
Do you know what? Eighty eight percent

612
00:50:42.840 --> 00:50:46.119
to to break it off if they
don't like them they probably go on,

613
00:50:46.719 --> 00:50:51.840
make that much doc. You're absolutely
right. That comes from experience, I

614
00:50:51.840 --> 00:50:55.239
imagine from people ghosting you. But
eighty eight percent ghosts you. That's right.

615
00:50:55.760 --> 00:51:00.639
What do you think is the number
one turn off? Come on,

616
00:51:00.119 --> 00:51:06.239
Katchina, what is it for a
woman being bold? No, it's not,

617
00:51:06.920 --> 00:51:10.199
it's not. Actually, In fact, a large percentage of women say

618
00:51:10.239 --> 00:51:16.519
that hair has no factor. Oh, they say grooming does. But what

619
00:51:16.559 --> 00:51:22.599
do you think, Kachina? Is
she listening? Come on? Would you

620
00:51:22.719 --> 00:51:28.159
nudge her? And sus isn't around
issue? Is it politics? Tom?

621
00:51:28.559 --> 00:51:37.599
No? Number one smell odor the
number one women will women will not go

622
00:51:37.639 --> 00:51:44.360
out with someone if the odor is
not. It's just a stupid answer.

623
00:51:44.480 --> 00:51:46.039
That's red. No, No,
we're not mark. We're not talking about

624
00:51:46.199 --> 00:51:51.320
body or. It's not a stupid
answer. It's it's talking about odor and

625
00:51:51.440 --> 00:51:55.480
smell in general, including pheromones.
So if a person admits a weird odor,

626
00:51:57.039 --> 00:52:00.880
we're not talking about just boh,
We're talking about anything, even the

627
00:52:00.960 --> 00:52:06.559
wrong, even the wrong. What
do you call cologne for a man?

628
00:52:06.639 --> 00:52:10.119
I guess they call it cologne.
Here are some other turn offs. Dirty

629
00:52:10.119 --> 00:52:15.000
fingernails, well, cheeze, that's
it. That's easy to figure out.

630
00:52:15.719 --> 00:52:23.960
Okay, if someone is rude to
a waiter and then another one ugly tattoos.

631
00:52:25.440 --> 00:52:30.559
They don't just say tattoos, they
say ugly tattoos, and then oh

632
00:52:30.760 --> 00:52:34.119
this one. In fact, there
were videos made on this. You know,

633
00:52:34.199 --> 00:52:37.159
we're doing this because Valentine's Days this
week, In case you haven't noticed,

634
00:52:37.159 --> 00:52:39.360
I know, Mark's probably shopping for
a frying pan or a hair brush

635
00:52:39.480 --> 00:52:47.519
or maybe a vacuum. But here's
the deal. The the the problem with

636
00:52:47.519 --> 00:52:54.599
with guys or women, especially if
they are too what come on like static

637
00:52:55.159 --> 00:53:01.800
laundry to klingy. Did you have
you ever seen those YouTube? I mean

638
00:53:01.840 --> 00:53:07.599
they were really funny called overly attached
girlfriend. I don't know they're still on

639
00:53:07.639 --> 00:53:13.280
there they might be, but very
funny, very funny videos called an overly

640
00:53:13.320 --> 00:53:16.480
attached girlfriend. Anyway, if you're
too cleaning, clingy, it's a turnoff.

641
00:53:17.559 --> 00:53:23.239
Okay, Mark, what do you
think? What do you think turns

642
00:53:23.280 --> 00:53:30.280
off men? Other than klingy?
What do you think? Five hundred plus

643
00:53:30.320 --> 00:53:35.400
pounds? You know what? Weight
is a big factor. It's a big

644
00:53:35.440 --> 00:53:42.920
factor. But listen, it's a
big factor both ways. Although more men

645
00:53:43.039 --> 00:53:49.800
prefer slim than heavy or obese.
However, there are men who prefer plump

646
00:53:49.840 --> 00:53:57.679
women as far as women go odors, one TACKI tattoos, rude behavior,

647
00:53:58.320 --> 00:54:00.960
bad breath, dirty fingernails, groom. I think you could just summarize with

648
00:54:01.079 --> 00:54:06.440
women. Grooming is very important to
a woman. What about intelligence? Where

649
00:54:06.440 --> 00:54:12.960
do you think intelligence falls for a
woman? Who do you think puts more

650
00:54:13.039 --> 00:54:15.840
emphasis? Now, of course I'm
only going by a few polls here and

651
00:54:15.880 --> 00:54:21.519
there. I really don't know the
edswer, But according to these surveys,

652
00:54:21.840 --> 00:54:28.880
what do you think who puts more
stock or more weight on intelligence? Men?

653
00:54:28.880 --> 00:54:36.000
Women? Exactly? Exactly. Men, I'll tell you what. They

654
00:54:36.079 --> 00:54:40.519
pretty much don't care when it comes
to intelligence. However, the older you

655
00:54:40.639 --> 00:54:46.599
get, the more intelligent plays a
role for men. Men want as they

656
00:54:46.599 --> 00:54:53.960
get older, want a more intelligent
person. Although when it comes to mismatched

657
00:54:54.199 --> 00:55:04.199
ages, who holds okay? This
goes with saying older men date more younger

658
00:55:04.239 --> 00:55:14.320
women than older women date younger men. Older women say that younger men are

659
00:55:14.760 --> 00:55:19.599
not attractive to them or they're not
attracted to them as much. But they

660
00:55:19.639 --> 00:55:27.280
also say that society in general revers
more of an old man or an older

661
00:55:27.320 --> 00:55:30.800
man than an older woman. An
older woman is considered more dried up,

662
00:55:31.199 --> 00:55:36.920
an older man is considered sophisticated.
What do you think do you think that's

663
00:55:36.960 --> 00:55:45.280
accurate? And one survey said they
actually feel that men get more attractive as

664
00:55:45.320 --> 00:55:54.239
they age, if if they are
intelligent, whereas if they're not, they

665
00:55:54.320 --> 00:55:58.320
let themselves go. Now, well, Tom, I know it's been proven

666
00:55:59.320 --> 00:56:05.639
in multiple that men men are attracted
to youth and beauty, and women are

667
00:56:05.679 --> 00:56:10.199
attracted some money in Paller, I
don't know really absolutely, you know,

668
00:56:10.320 --> 00:56:14.280
Kissing just said that, you know, he said, Look, I'm one

669
00:56:14.320 --> 00:56:16.719
of the ugliest guys in America,
but I have more women than I can

670
00:56:16.760 --> 00:56:22.320
handle because I'm Secretary of State.
He actually said that. I said that.

671
00:56:24.239 --> 00:56:28.559
Hmm, okay, three oh three, seven to one three talk.

672
00:56:28.800 --> 00:56:31.519
I really, I don't know if
I'm going to get women to confess this,

673
00:56:32.320 --> 00:56:37.360
but I'd like to know from them, honestly, not not we can

674
00:56:37.440 --> 00:56:42.079
have fun too, but what do
you find attractive? Actually? What do

675
00:56:42.199 --> 00:56:45.360
My husband is four years younger than
me, so I'm just laughing at all

676
00:56:45.400 --> 00:56:51.519
of you guys. Well four years
is pretty close together. Hey, Laurie,

677
00:56:51.960 --> 00:56:53.880
what do you think on the Super
Bowl commercials? Go ahead, Laurie,

678
00:56:55.199 --> 00:56:58.280
Oh, can you hear me,
Tom, Yes, I can,

679
00:56:58.360 --> 00:57:05.079
Laurie, Oh good, Okay,
So that Tamu commercial. A few months

680
00:57:05.119 --> 00:57:07.840
ago, I had read an article
and I thought it was the Wall Street

681
00:57:07.920 --> 00:57:13.400
Journal, but I can't remember.
It basically said that was a Chinese company

682
00:57:14.159 --> 00:57:19.280
and that the goal was to dump
cheap, cheap products on the US,

683
00:57:19.360 --> 00:57:22.400
and the return policies are terrible,
of course, and so it's kind of

684
00:57:22.400 --> 00:57:28.039
a way to get rid of their
cheap, cheap junk. That's really not

685
00:57:28.199 --> 00:57:31.320
have to deal with it. Now. I'm looking on Timu and I don't

686
00:57:31.320 --> 00:57:36.039
see any You're right, I don't
see any brand names of anything now.

687
00:57:36.119 --> 00:57:40.559
Mark and I got stung once going
on a Chinese website buying stuff that turned

688
00:57:40.559 --> 00:57:45.079
out to be defective as hell.
They never really and it and the video

689
00:57:45.239 --> 00:57:49.360
looked good, but I'll tell you
when we bought them, they were not

690
00:57:49.519 --> 00:57:53.199
good at all. Let's see their
men's T shirts. Three dollars and forty

691
00:57:53.599 --> 00:58:00.320
three dollars forty seven cents. Think
about that. But you're right, one,

692
00:58:00.440 --> 00:58:02.679
Britt, not one brand name on
here. Have you ever shopped on

693
00:58:02.760 --> 00:58:07.760
it? No? I read that
article, and when it comes across Facebook

694
00:58:07.920 --> 00:58:14.400
or any of my other social media
things, I block it, change it

695
00:58:14.480 --> 00:58:21.480
whatever. How is it any difference
from what's that other one? Ali Baba

696
00:58:21.760 --> 00:58:23.400
mark? You used to like Ali
Baba? Do you still use it?

697
00:58:24.320 --> 00:58:28.519
I haven't used it for a while, but yeah, I like it now.

698
00:58:28.519 --> 00:58:30.880
There are some things here that intrigue
me. On teak Man, if

699
00:58:30.880 --> 00:58:34.920
you want to buy a ton of
cheap t search, where else are you

700
00:58:35.000 --> 00:58:37.280
going to buy them? I mean
what I tell you Costco? No way

701
00:58:37.320 --> 00:58:42.159
you think Costco's got a three dollar
shirt? No? But there are some

702
00:58:42.199 --> 00:58:46.159
things here. You know what the
I like? For example on Temo the

703
00:58:46.360 --> 00:58:53.719
waterproof mildew proof toilet seal. I
don't know. There's some good stuff here

704
00:58:53.760 --> 00:58:58.039
anyway. I don't mean good,
I mean interesting. Thank you for your

705
00:58:58.119 --> 00:59:00.719
comments on that. LORI three all
three? He said, Oh, by

706
00:59:00.760 --> 00:59:04.320
the way, Laurie, hold on, I want to kill what commercial did

707
00:59:04.320 --> 00:59:08.639
you like the best? Is she
gone? She's gone? A damn okay.

708
00:59:09.719 --> 00:59:15.519
I wanted to know what you like
best? And then, since Valentine's

709
00:59:15.599 --> 00:59:19.480
Day is a day after tomorrow,
I want to know what you find.

710
00:59:20.559 --> 00:59:27.599
What do you find attractive in someone
else? Whether man, woman, same

711
00:59:27.719 --> 00:59:30.719
doesn't matter. What do you find
attractive? I'm Tom Martine Moore coming up.

712
00:59:35.920 --> 00:59:38.960
Go with a sure thing Denver's Best
roofer Excel Roofing dot com. You

713
00:59:39.000 --> 00:59:46.039
don't pay a cent until you're content. Time for an insurance check up free,

714
00:59:46.119 --> 00:59:51.639
no obligation. In comparison, call
Compass Insurance paying too much your coverage

715
00:59:51.639 --> 00:59:54.320
at dozens of insurance companies find out
now three O three seven to seven to

716
00:59:54.360 --> 00:59:59.119
one help. You'll think you're his
only customer when you choose Frank Durand the

717
00:59:59.159 --> 01:00:04.079
real estate man to list your home
with Remax Alliance three all three nine two

718
01:00:04.159 --> 01:00:10.480
zero sixteen twenty two. Tom Martino
here three three seven one three talks seven

719
01:00:10.559 --> 01:00:16.039
one three eight two five five.
This probably is one of the most successful

720
01:00:16.320 --> 01:00:23.000
schemes ever known to man. This
and you know I've seen this before and

721
01:00:23.079 --> 01:00:35.519
in various forms. But there was
a guy who sent out fifteen thousand emails

722
01:00:35.639 --> 01:00:45.960
every single month declaring that people have
won a prize. In fact, he

723
01:00:45.079 --> 01:00:52.000
said you'd be getting in the mail
money, so he would send them an

724
01:00:52.039 --> 01:01:01.119
actual check or a money order.
If they did one thing. They had

725
01:01:01.159 --> 01:01:07.840
to respond, and they said they
if it's for processing, so it cost

726
01:01:07.920 --> 01:01:15.079
them thirty dollars. Okay, do
you know how much this guy collected he

727
01:01:15.119 --> 01:01:19.800
collected from twenty eleven twenty twenty two
until he was arrested. And I am

728
01:01:19.840 --> 01:01:22.440
shocked he was even arrested. I
am shocked that the Fed's caught up with

729
01:01:22.480 --> 01:01:28.559
this guy. This guy's from New
Jersey. His name is Ryan Young.

730
01:01:29.440 --> 01:01:37.920
He collected fifty million dollars. Fifty
million dollars. Now he's five years in

731
01:01:37.000 --> 01:01:45.840
prison. But you know what's weird
is that these people that scam this money,

732
01:01:45.920 --> 01:01:52.000
they never are able to trace the
money. So think about this,

733
01:01:52.079 --> 01:01:59.079
And Marcus brought this up one other
time with Don Eiley. Would you go

734
01:01:59.159 --> 01:02:02.400
to prison if when you got out
you had a stash of cash? Would

735
01:02:02.440 --> 01:02:07.920
you give up five years of your
life if that he might get out sooner.

736
01:02:07.199 --> 01:02:10.719
He was sentenced to five years.
But think about this, fifty million,

737
01:02:12.480 --> 01:02:17.519
ten million a year they or because
they didn't order restitution. So what

738
01:02:17.519 --> 01:02:22.280
do you do in that case?
You go to jail and then come out.

739
01:02:22.400 --> 01:02:25.039
Do you live comfortably the rest of
your life? Or do they keep

740
01:02:25.079 --> 01:02:28.519
an eye on you? I don't
know. I have no idea what they

741
01:02:28.559 --> 01:02:32.119
do. But anyway, this is
a fraud. Where to get the phony

742
01:02:32.199 --> 01:02:38.760
prize you would have to pay and
they and even though you know a small

743
01:02:38.800 --> 01:02:50.920
percentage. Two percent responded back.
They each gave him enough money that he

744
01:02:51.079 --> 01:02:57.039
was able to make hundreds of thousands
a month, fifty million dollars over time,

745
01:02:58.360 --> 01:03:02.639
fifty million dollars three oh three seven
one three talk seven one three eight

746
01:03:02.719 --> 01:03:07.360
two five five. So would you
if you could get if someone said here's

747
01:03:07.400 --> 01:03:12.400
ten million waiting for you, would
you do five years in jail? I

748
01:03:12.440 --> 01:03:15.599
never will. Well, you know
obviously my age wouldn't. But would I

749
01:03:15.639 --> 01:03:19.159
when I was younger? No?
Never, never, ever ever. Hey,

750
01:03:19.199 --> 01:03:22.880
Tom, just to prove my point, I just got a thing on

751
01:03:22.920 --> 01:03:29.840
YouTube Playboy model twenty four married his
eighty one year old billionaire. Well,

752
01:03:29.960 --> 01:03:31.920
yeah, and come on, tell
me that's for attraction. No, no,

753
01:03:32.039 --> 01:03:36.159
I think I said. It proves
my point that men attracted to youth

754
01:03:36.199 --> 01:03:39.480
and beauty, women attracted to power. And you don't think a man would

755
01:03:39.519 --> 01:03:44.599
marry someone for their money. I
don't think so. You don't know that

756
01:03:45.119 --> 01:03:50.559
at all. Really, I've tried. It doesn't work. Would you,

757
01:03:50.719 --> 01:03:54.360
Yeah, if they'd have you.
But do you think a young man would

758
01:03:54.400 --> 01:04:00.840
marry someone who is worth billions of
dollars for the money? Of course they

759
01:04:00.840 --> 01:04:05.960
would. Although I see what you're
saying, because you're thinking they think more

760
01:04:06.000 --> 01:04:14.440
with their eyes and elsewhere than they
do with their pocketbooks. Jeffrey has issues

761
01:04:14.639 --> 01:04:17.159
with a hospital at Jeffrey, hang
on, Okay, we'll take your call

762
01:04:17.239 --> 01:04:27.639
right after this. Go with a
sure thing Denver's best roofer Excel Roofing dot

763
01:04:27.639 --> 01:04:33.320
com. You don't pay a cent
until you're content. Time for an insurance

764
01:04:33.400 --> 01:04:38.679
check up free, no obligation.
In comparison, call Compass Insurance paying too

765
01:04:38.760 --> 01:04:43.000
much your coverage at dozens of insurance
companies find out now three all three seven

766
01:04:43.039 --> 01:04:45.559
to seven to one help. You'll
think you're his only customer when you choose

767
01:04:45.559 --> 01:04:50.000
Frank durand the real estate Man dot
com to list your home with Remax Alliance

768
01:04:50.239 --> 01:04:57.119
three oh three nine two zero sixteen
twenty two. Hey, I'm Tom Martino.

769
01:04:57.239 --> 01:05:00.760
You're troubleshooter three O three seven one
three T so I'm gonna treat you

770
01:05:00.840 --> 01:05:02.920
five to five Jeffrey, what's going
on with you? Hello? Jeffrey,

771
01:05:03.639 --> 01:05:06.239
Hey Tom, how you doing?
My name is good Man. What's happening?

772
01:05:08.719 --> 01:05:12.320
Well? My wife went in for
an MRI on July twentieth, last

773
01:05:12.320 --> 01:05:18.599
summer. The hospital injected an unknown
contrast into her What wait wait, wait,

774
01:05:18.639 --> 01:05:23.800
wait, wait, what do you
mean unknown? Unknown? Meaning?

775
01:05:24.679 --> 01:05:28.760
According to the paperwork, they gave
us a document consent form that we had

776
01:05:29.000 --> 01:05:33.679
requested and they wrote gatavus and multi
hands. Yet they crossed gatavus out like

777
01:05:33.719 --> 01:05:38.440
a three year old and put multi
hands in. They also didn't give us

778
01:05:38.480 --> 01:05:42.760
a lot number or expiration data the
product. Well, I don't know what

779
01:05:42.800 --> 01:05:45.079
they're supposed to give you, Deputy
doctor, you know anything about this as

780
01:05:45.119 --> 01:05:48.800
far as MRIs are concerned. Well, I know they used contrasts, but

781
01:05:48.840 --> 01:05:54.239
I've never I've had a bunch of
MRIs. I've never had to ask for

782
01:05:54.280 --> 01:05:58.599
the batch number or the explosion date
or anything like that. Yeah. Well,

783
01:05:59.039 --> 01:06:00.440
Jeff, Jeff, Yeah, here's
what I need to know, man,

784
01:06:00.480 --> 01:06:03.679
This this is really important. Where
are we going with this? You

785
01:06:03.719 --> 01:06:11.239
say your wife was injected with an
unknown yes, and she's dying because of

786
01:06:11.360 --> 01:06:15.559
the unknown product that they put in, because she had an allergic reaction and

787
01:06:15.679 --> 01:06:20.360
immediate allergic reaction. She was rushed
to the er after the injection, and

788
01:06:20.400 --> 01:06:25.000
they've been lying to us. We've
been trying to get the information from them

789
01:06:25.199 --> 01:06:28.679
so that we can get our proper
treatment, and they're denying to give us

790
01:06:28.719 --> 01:06:32.719
any information. They are also not
returning phone calls since July of last summer,

791
01:06:33.960 --> 01:06:40.840
and it's just ridiculous. Her health
is declining and she's dying. Was

792
01:06:40.880 --> 01:06:46.119
she was she sick before this?
No, No, she was not sure.

793
01:06:46.480 --> 01:06:51.440
She's perfectly flat, perfectly fine.
Then why does she have an MRI.

794
01:06:54.239 --> 01:06:57.679
She went in for the MRI because
she had a flip in the prior

795
01:06:57.840 --> 01:07:02.400
January and just had to have the
neck looked at, So she was not

796
01:07:02.400 --> 01:07:06.239
supposed to get contrasts that's meant for
tumors and stuff like that, and the

797
01:07:06.320 --> 01:07:13.159
doctor immediately ordered the contrast and the
radiology department that injected the order did not

798
01:07:13.320 --> 01:07:16.360
handle the situation properly. They also
told her in the ear to buy a

799
01:07:16.400 --> 01:07:20.000
lottery ticket because she was one in
a billion that would have a reaction to

800
01:07:20.159 --> 01:07:24.800
any contrast that they put in.
We don't we don't know what they put

801
01:07:24.800 --> 01:07:29.440
in her, So you know,
Okay, let's get to the malpractice part.

802
01:07:29.559 --> 01:07:33.159
Jeffrey. It's not mal it's on
the surface, it's not malpractice.

803
01:07:33.440 --> 01:07:39.880
Okay, here's what malpractice is.
They use something that's never been used before,

804
01:07:40.079 --> 01:07:44.480
that wasn't approved and shouldn't be used. The fact that you don't know

805
01:07:44.519 --> 01:07:47.519
what it is, doesn't matter.
Okay, I'm getting to the I'm getting

806
01:07:47.519 --> 01:07:51.679
to the clear hard facts. Jeffrey. Wait a second, I'm not saying

807
01:07:53.039 --> 01:08:00.079
that it wasn't malpractice, but in
order to be malpractice, an allergic re

808
01:08:00.119 --> 01:08:05.840
action does not constitute malpractice. Go
with a sure thing Denver's Best roofer Excel

809
01:08:05.960 --> 01:08:13.639
Roofing dot com. You don't pay
a cent until you're content. Leave time

810
01:08:13.679 --> 01:08:17.960
for an insurance checkup free, no
obligation comparison call Compass Insurance paying too much

811
01:08:18.079 --> 01:08:23.359
your coverage at dozens of insurance companies
find out now three oh three seven seven

812
01:08:23.359 --> 01:08:27.159
to one help. You'll think you're
his only customer when you choose Frank durand

813
01:08:27.159 --> 01:08:30.600
the real estate Man dot com to
list your home with Remax Alliance three oh

814
01:08:30.600 --> 01:08:46.880
three nine two zero sixteen twenty two
rips need so you don't have come runs

815
01:08:46.960 --> 01:08:55.720
as as we can show. Shooter's
gonna help come. This is the Troubleshooter

816
01:08:55.800 --> 01:09:01.560
Show. No Tom Martinez, Hey
Tom Martino here, Welcome to the show.

817
01:09:01.640 --> 01:09:06.119
Three oh three seven one three talk
three three seven on three eight two

818
01:09:06.159 --> 01:09:09.479
five five. As you can see
in our wide shot, I got to

819
01:09:09.520 --> 01:09:14.640
my right. I guess Shane is
with us Shane Karen from zero Resdenver dot

820
01:09:14.680 --> 01:09:18.399
com. I talk about zero res
and uh, we're gonna have a special

821
01:09:18.680 --> 01:09:24.479
deal tomorrow for zero res for Valentine's
Day. But by the way, Shane,

822
01:09:24.479 --> 01:09:27.039
welcome to the good to be here, Always good to be here.

823
01:09:27.039 --> 01:09:30.399
I always love to talk about your
souper soft purified water that's crazy clean,

824
01:09:30.880 --> 01:09:35.920
you know, just to prove that. Paul the waterman says, these guys

825
01:09:35.960 --> 01:09:41.560
have the greatest water and so and
I know you have a uh, that's

826
01:09:41.600 --> 01:09:44.479
only part of it. I know, miyall, you got the scrubing here.

827
01:09:44.520 --> 01:09:48.079
But but just that water alone,
it's amazing stuff. You can take

828
01:09:48.119 --> 01:09:55.399
your water in a cup and you
can have superglow on your finger, and

829
01:09:55.439 --> 01:10:00.279
you can put your finger in that
water for ten or fifteen seconds, take

830
01:10:00.319 --> 01:10:02.880
it out and wipe the superlow off, and you might, oh, my

831
01:10:02.960 --> 01:10:05.199
god, that's corrosive. No it's
not, no, not at all.

832
01:10:05.199 --> 01:10:10.399
It's general general Okay, So anyway
to me, I find I find it

833
01:10:10.439 --> 01:10:15.840
fascinating. I have never even ever
dreamed that water could be a cleaning agent.

834
01:10:16.079 --> 01:10:20.199
It's crazy powerful when you when you
begin to restructure some of the molecular

835
01:10:20.239 --> 01:10:26.960
structure of that and have some electrical
charge to it. It's electrolyized oxidative water.

836
01:10:27.079 --> 01:10:29.880
No, I know, I know. We can do things super soft,

837
01:10:29.880 --> 01:10:32.039
purified, I get it. Yeah, but we can break down dirts

838
01:10:32.079 --> 01:10:36.319
and and soil without harsh toxic soaps, shampoos, insurgents. It's green,

839
01:10:36.520 --> 01:10:40.359
it's safe, it's it's the right
way to get I get a little passionate

840
01:10:40.439 --> 01:10:43.520
about it. Yeah, it's cool, but it's good stuff. Now let's

841
01:10:43.720 --> 01:10:45.800
go back to Jeffrey. If you
have any questions, give us a call,

842
01:10:45.840 --> 01:10:47.279
of course. Three oh three seven
one three talk seven one three eight

843
01:10:47.319 --> 01:10:50.880
two five five. I want to
talk to Jeffrey about this hospital thing.

844
01:10:50.920 --> 01:10:56.720
I'm trying to get my expert on. How are we coming on that Kachina.

845
01:10:58.560 --> 01:11:01.159
It doesn't look like Marco is available
right now, and I'm working on

846
01:11:01.239 --> 01:11:06.239
compass. Yeah, let's talk to
John Fuller too. John Fuller may not

847
01:11:06.279 --> 01:11:10.760
do a lot of med mallar,
you know, but he has a mind

848
01:11:11.520 --> 01:11:17.520
for what's called personal injury, and
this is really important. So what Jeffrey

849
01:11:17.600 --> 01:11:23.319
is saying is his wife went in
for an MRI, had an allergic reaction

850
01:11:24.720 --> 01:11:30.359
to the substance. The contrast,
and that is now dying. Well.

851
01:11:30.159 --> 01:11:33.640
I mean, obviously this is tragic, but I want to take it one

852
01:11:33.680 --> 01:11:41.039
step at a time because so many
people are embroiled in a situation that's tragic

853
01:11:41.560 --> 01:11:45.439
that they don't piecemeal it, and
we have to we do have to take

854
01:11:45.479 --> 01:11:50.760
one section at a time. First
and foremost, you know, there's these

855
01:11:50.880 --> 01:11:57.600
informed consents people do for any procedure
known to man, and in the consent

856
01:11:57.800 --> 01:12:01.000
they have everything they can think of
that could happen happen. What Jeff is

857
01:12:01.000 --> 01:12:10.640
saying is, first and foremost,
his wife was never informed or gave consent

858
01:12:11.199 --> 01:12:15.560
for the MRI or the contrast or
both. What what are you actually saying?

859
01:12:15.680 --> 01:12:19.039
Jeff, Yeah, are you there? Tom? I sure am,

860
01:12:19.079 --> 01:12:23.119
sir. Let's take I want to
take this one step at a time.

861
01:12:23.199 --> 01:12:26.479
I know there's a bunch you want
to tell me, But on the consent,

862
01:12:26.640 --> 01:12:30.079
what was your point? But my
point is there was no lot number,

863
01:12:30.199 --> 01:12:36.079
expiration date listed. Jeff, Jeff, Jeff, Jeff, Jeff,

864
01:12:38.000 --> 01:12:42.000
Jeff. You gotta listen. Okay, we got a doctor here, We're

865
01:12:42.000 --> 01:12:45.359
gonna get an attorney. I want
I don't want you going off half cocked

866
01:12:45.399 --> 01:12:50.239
on stuff that doesn't matter. Here
is what I'm asking. Was there a

867
01:12:50.399 --> 01:13:00.199
consent signed? No? Okay,
next question, now hold on, see

868
01:13:00.279 --> 01:13:05.119
I need to know what Okay,
what do you mean there was no informed

869
01:13:05.479 --> 01:13:13.760
consent? Which my wife is here. She can tell you. I tom

870
01:13:13.920 --> 01:13:25.000
My, he is limited the STI
when I share the consent that they said

871
01:13:25.119 --> 01:13:32.439
is their consent form that they said
they hadn't now changed. They said,

872
01:13:32.520 --> 01:13:45.159
that's not informed consent. They changed
the launch twenty eighteen because of Chuck Norris's

873
01:13:45.199 --> 01:13:59.359
wife, and it requires them to
provide a medication guide of the potential risk.

874
01:14:00.359 --> 01:14:09.399
And I EMELDR office. I did
not have any form of informed consent

875
01:14:10.359 --> 01:14:17.600
of the products I was they were
you? Okay, now hold on one

876
01:14:17.680 --> 01:14:25.079
second, hold on before we move
on, and just for timesake, and

877
01:14:25.079 --> 01:14:28.319
and I do want what is your
wife's name? What is your name here?

878
01:14:28.359 --> 01:14:34.920
What's your name is na me?
Naomi? Okay, Jeff, if

879
01:14:34.920 --> 01:14:39.880
you could speak for Naomi as much
as possible, we'd appreciate that. Here,

880
01:14:40.399 --> 01:14:44.720
okay, now hold on, Jeff, Jeff, Jeff, yes,

881
01:14:44.760 --> 01:14:49.079
sir, with informed consent. Okay, I'm going to tell you lay off

882
01:14:49.119 --> 01:14:54.760
the lot number and all of that
because nobody cares about that. Because here's

883
01:14:54.800 --> 01:14:57.239
what they would do, They would
eat you up on a stand. What

884
01:14:57.279 --> 01:15:01.119
they would say is had that lot
number been fifty three instead of ninety eight,

885
01:15:01.520 --> 01:15:04.680
or had there not been a lot
number or a different lot number,

886
01:15:04.880 --> 01:15:09.319
would she have changed her consent?
I mean, don't even get into that,

887
01:15:09.399 --> 01:15:13.520
okay, I mean you're just picking
things that don't matter. What does

888
01:15:13.600 --> 01:15:17.159
matter is this if she did not
know what she was getting into. The

889
01:15:17.279 --> 01:15:24.199
point is this, if that informed
consent was not written properly. You might

890
01:15:24.479 --> 01:15:29.800
have something there if it wasn't written
properly, But don't pick one part of

891
01:15:29.840 --> 01:15:32.479
it and say, well I didn't
have a lot number. No one cares.

892
01:15:32.880 --> 01:15:38.119
I have never heard of anyone turning
down something because of a lot number.

893
01:15:38.399 --> 01:15:43.039
But she is saying something that is
different. She is saying that the

894
01:15:43.199 --> 01:15:47.720
risks were not spelled out in her
consent for that contrast. Is that what

895
01:15:47.760 --> 01:15:55.479
she is saying? Yes, yes, okay, okay, the allergic reaction.

896
01:15:55.720 --> 01:16:00.479
We can't get her proper treatment,
and Gunnison Valley Hospital is just completely

897
01:16:00.520 --> 01:16:03.960
ignored us and they're not trying to
help us at all. They Jeffrey got

898
01:16:03.960 --> 01:16:09.880
a call and Jeffery, this has
been going on since July, right half

899
01:16:09.920 --> 01:16:13.840
in July, twee, why all
you need to do is go to the

900
01:16:13.920 --> 01:16:19.520
hospital with a release of medical records
and they have to give you Okay,

901
01:16:19.520 --> 01:16:26.960
so you have all the records,
right. They would not provide the information,

902
01:16:27.039 --> 01:16:30.479
and we have them on recording saying
okay, when you went in and

903
01:16:30.520 --> 01:16:36.319
asked for what information? Were you
asking for the which which gadolinium product they

904
01:16:36.399 --> 01:16:42.600
put in her, either gatabus or
multi hands and they will take and and

905
01:16:42.880 --> 01:16:45.880
you wanted to know for what reason
to get her treatment? Had an ad

906
01:16:46.600 --> 01:16:51.760
She had an immediate allergic reaction,
and we cannot get her proper treatment because

907
01:16:51.760 --> 01:16:56.600
we can't figure out which product they
put in her. Okay, I get

908
01:16:56.640 --> 01:17:00.640
it, I get it. Why
do you think they're exacerbating the problem by

909
01:17:00.680 --> 01:17:04.720
not cooperating. We don't really know, Sarah. Gunnison Valley Hospital has been

910
01:17:05.880 --> 01:17:10.039
just very neglectful on this whole thing. You know, it sounds to me,

911
01:17:10.640 --> 01:17:15.880
It sounds to me Jeff and Naomi, even if even if it is

912
01:17:16.039 --> 01:17:25.239
not malpractice, or even if it
is malpractice, they should want to cooperate

913
01:17:25.319 --> 01:17:30.359
with you to mitigate damages. That's
what we thought. But they are just

914
01:17:30.439 --> 01:17:32.000
stay. They told us to move
out of the valley, and I've been

915
01:17:32.000 --> 01:17:35.079
a resident of Gunnisson Valley for twelve
Now, wait a minute, wait,

916
01:17:35.479 --> 01:17:39.079
Jeff, Jeff, hold on,
what do you mean move out of the

917
01:17:39.159 --> 01:17:42.119
valley? What does that mean?
They told us to leave. They told

918
01:17:42.199 --> 01:17:45.880
us to leave, and they said
good luck getting an attorney. Well,

919
01:17:45.079 --> 01:17:48.439
what do you mean leave? Well, I don't understand that. Are you

920
01:17:48.600 --> 01:17:53.279
just exaggerating what they said? Get
out of our valley? I mean,

921
01:17:53.279 --> 01:17:57.640
what the hell did they say?
They're telling us to just get out of

922
01:17:57.680 --> 01:18:04.039
here and go somewhere else to help
because they can't. Yeah, they can't.

923
01:18:04.079 --> 01:18:08.279
They can't provide her with the proper
treatment, and they don't even know

924
01:18:08.319 --> 01:18:13.359
how to treat it. Okay,
hold on, have you looked into have

925
01:18:13.600 --> 01:18:21.800
you looked into other cases like this? We've been she's seen two neurologists already

926
01:18:23.119 --> 01:18:28.439
who have stated a factual documents that
we have all the prince Ouse everything,

927
01:18:28.479 --> 01:18:32.119
and they've said that she has a
gadolinium issue and that the hospital should have

928
01:18:32.560 --> 01:18:38.199
addressed that immediately, and instead they
pumped her full of steroids and sent her

929
01:18:38.239 --> 01:18:43.359
on our way. Okay, and
we're now we're seeing we reached out to

930
01:18:43.399 --> 01:18:48.399
a specialist in the country named doctor
Richard Somenca and Samenca. We're waiting on

931
01:18:48.479 --> 01:18:57.000
a consultation of the gadolinium poisoning that
Gunnison Valley Hospital did. Okay, where

932
01:18:57.039 --> 01:19:02.960
we listen that? Okay, this
this case with Chuck Norris that I looked

933
01:19:03.000 --> 01:19:10.159
up that she had, She had
a similar reaction. Whatever happened to her?

934
01:19:10.159 --> 01:19:12.760
Do you know? I'm I can't
read it while I'm on the air,

935
01:19:12.800 --> 01:19:18.760
but what you looked into the case, I can help explain. She

936
01:19:19.520 --> 01:19:30.479
dropped her case because at the time
and still today, there is non attorney

937
01:19:30.840 --> 01:19:39.640
who will address it. So they
Chuck Norris and Geena Norris, she's on

938
01:19:39.640 --> 01:19:46.319
one of my groups I'm with.
She said that they had to just drop

939
01:19:46.399 --> 01:19:55.840
it, and they would. They
couldn't discuss any private communications with the company.

940
01:19:57.399 --> 01:20:00.319
That could be that they settled.
It could be that they settled.

941
01:20:01.199 --> 01:20:04.119
Hold on all right, because I
want to bring up our attorney right after

942
01:20:04.159 --> 01:20:09.439
this and see what he thinks.
Just and again, he's a personal injury

943
01:20:09.479 --> 01:20:13.680
attorney, mostly car accidents, but
he has a legal mind and has addressed

944
01:20:13.720 --> 01:20:16.640
issues like this before. So hang
on, I'm Tom Martine. This is

945
01:20:16.760 --> 01:20:21.279
very interesting. I did not realize
that there are adverse effects to contrast.

946
01:20:21.720 --> 01:20:27.079
Doc. By the way, have
you heard of adverse effects from contrast fluids

947
01:20:27.159 --> 01:20:30.479
before? Only from allergic reactions.
But here's the deal, Tom. Whenever

948
01:20:30.520 --> 01:20:33.479
you go in for an MRI with
contrasts, they asked you, have you

949
01:20:33.560 --> 01:20:39.319
ever had you know, a previous
MRI with contrast. If so, did

950
01:20:39.359 --> 01:20:42.680
you have any kind of reaction.
It would be like if if somebody came

951
01:20:42.720 --> 01:20:45.640
into my office, let's say,
with a bladder infection, I say,

952
01:20:45.680 --> 01:20:47.960
have you ever had an allergic reaction
to penicillin? And they said, well,

953
01:20:47.960 --> 01:20:51.279
I've never taken penicillin. I said, okay, I'm gonna I'm gonna

954
01:20:53.560 --> 01:20:57.119
suggest you take some a maxicillin and
they have an allergic reaction to it.

955
01:20:57.640 --> 01:21:01.079
That's not malpractice. This is bad
luck on the patient's part. No,

956
01:21:01.159 --> 01:21:03.279
I get it. I get it. Hold on a second, three all

957
01:21:03.319 --> 01:21:14.039
three seven to one three talk more
coming up. Go with a sure thing

958
01:21:14.159 --> 01:21:17.560
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01:21:17.600 --> 01:21:27.119
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01:21:27.279 --> 01:21:30.319
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961
01:21:30.439 --> 01:21:33.920
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962
01:21:33.960 --> 01:21:38.600
when you choose Frank durand the real
estate man dot com to list your home

963
01:21:38.800 --> 01:21:47.920
with Remax Alliance three oh three nine
two zero sixteen twenty two. Hi Tom

964
01:21:47.920 --> 01:21:53.680
Martino here, let's go to the
phones. And uh, John Fuller's with

965
01:21:53.800 --> 01:21:58.640
us now. John Fuller my accident
lawyer dot co. But he's been around

966
01:21:58.640 --> 01:22:03.359
for so long handled all kinds of
cases for personal injury. John first and

967
01:22:03.399 --> 01:22:08.079
foremost. I mean, I don't
want to get into the weeds here,

968
01:22:08.119 --> 01:22:14.760
but I want to talk in general. It's obvious that Naomi has some serious

969
01:22:14.800 --> 01:22:19.840
problems after taking this contrast fluid,
and I don't think anyone's disputing she had

970
01:22:19.840 --> 01:22:25.920
an allergic reaction. By the way, such allergic reactions are all over the

971
01:22:26.039 --> 01:22:31.239
internet. One of the things they
say about it is if the fluid,

972
01:22:32.039 --> 01:22:39.479
if the contrast is an approved fluid, and not just they didn't pull it

973
01:22:39.520 --> 01:22:43.680
out of their desk and say,
hey, let's try this today. I

974
01:22:43.720 --> 01:22:48.079
mean, if it's a normal procedure
and someone has an allergic reaction, that

975
01:22:48.239 --> 01:22:55.479
in general, allergic reactions are not
malpractice, or are they? John Well

976
01:22:55.680 --> 01:23:00.800
generally speaking, bad outcomes by default
are not necessarily malpractice. I mean,

977
01:23:01.239 --> 01:23:05.479
bad outcomes happen even with the application
of the best of care. And so

978
01:23:05.560 --> 01:23:13.439
what Doc was saying earlier is that
the best standards of care maybe for somebody

979
01:23:13.479 --> 01:23:17.079
that has not taken something along these
lines or not, you know, ruled

980
01:23:17.079 --> 01:23:21.600
out the possibility of an allergic reaction. Maybe there's a standard of care that

981
01:23:21.680 --> 01:23:27.199
dictates they should have done something else. But just in and of itself,

982
01:23:27.239 --> 01:23:32.840
a bad outcome does not necessarily equal
malpractice. My concern about the case that

983
01:23:32.880 --> 01:23:36.560
I've heard, if I heard correctly, you said that this happened back in

984
01:23:36.720 --> 01:23:43.159
July. Now, the Gunnison Valley
Hospital is a municipally owned hospital, and

985
01:23:43.199 --> 01:23:46.920
that means that the provisions of the
governmental Immunity regulations come into play. Did

986
01:23:46.960 --> 01:23:54.359
your callers perfect their right by giving
notice under the immunity statutes, because now

987
01:23:54.640 --> 01:23:58.640
tell me, tell me what they
were tell me what they were required to

988
01:23:58.680 --> 01:24:03.960
do. First, So they have
to give notice under the Governmental Immunity Statute

989
01:24:04.039 --> 01:24:11.680
at CRS twenty four tens one oh
one and the subsequent sections there. They

990
01:24:11.680 --> 01:24:15.640
have to get notice that complies with
the statute of the fact that they have

991
01:24:15.079 --> 01:24:19.600
suffered a bad outcome that they believe
is malpractice. They have to put a

992
01:24:19.640 --> 01:24:25.439
whole list of people on notice from
the Attorney General on down to all of

993
01:24:25.479 --> 01:24:29.880
the powers that be in Gunnison County
and the hospital itself. Now, if

994
01:24:29.880 --> 01:24:32.560
they do that, then great,
they then have two years to bring their

995
01:24:32.880 --> 01:24:38.479
okay. But how long do they
have to put them on notice? One

996
01:24:38.520 --> 01:24:44.840
hundred and eighty three days, basically
six months. So if this happened in

997
01:24:44.960 --> 01:24:49.439
July, that deadline would have expired
in January, and since we're in February,

998
01:24:50.000 --> 01:24:53.600
that could be a problem. All
right, let's take that rur to

999
01:24:53.640 --> 01:25:00.039
bring that out. Jeffrey and Naomi, did you file any notice of that

1000
01:25:00.199 --> 01:25:10.359
outcome and a possible lawsuit for that
one eighty two day deadline? Because we

1001
01:25:10.359 --> 01:25:14.439
weren't fully aware and nobody Jeffrey,
Jeffrey, we didn't get the first part

1002
01:25:14.439 --> 01:25:17.359
of that statement. I'm sorry,
go ahead, start over. Yes,

1003
01:25:17.640 --> 01:25:24.359
we did get that Colorado Immunity form
in within the one hundred and eighty two

1004
01:25:24.399 --> 01:25:28.560
days. We did turn it in, and on January seventeenth, we went

1005
01:25:28.640 --> 01:25:32.359
in in person to have them sign
for the papers, and the CEO,

1006
01:25:32.560 --> 01:25:38.880
Jason Hamrick, refused to sign,
and then my fiancee flipped on their handicap

1007
01:25:39.000 --> 01:25:42.279
ramp as we were leaving, and
that's just a whole other ballgame. But

1008
01:25:42.399 --> 01:25:46.520
yes, we did get the foreman. Did you just file the form by

1009
01:25:46.640 --> 01:25:49.800
leaving it on the handicapped ramp of
the hospital, or did you send it

1010
01:25:49.840 --> 01:25:58.000
in to all of the other entities
that required My wife, Naomi sent it

1011
01:25:58.039 --> 01:26:01.920
to all the entities that were needed
englishing the Attorney general author Good, good,

1012
01:26:02.159 --> 01:26:05.800
very good. How did you know
to do that, Jeffrey. My

1013
01:26:06.000 --> 01:26:11.760
fiance just figured it out all of
a sudden, within like one hundred and

1014
01:26:11.960 --> 01:26:15.239
seventy seven days left. OK,
got it together. She wrote twenty to

1015
01:26:15.319 --> 01:26:18.239
one hundred page articles. All right, all right, hold on, now,

1016
01:26:18.279 --> 01:26:23.159
what happens? John? They have
how long? So so now they

1017
01:26:23.199 --> 01:26:27.279
have they have up to two years
to bring a case in the Colorado State

1018
01:26:27.319 --> 01:26:30.319
courts from malpractice. But one of
the things that they're going to have to

1019
01:26:30.399 --> 01:26:35.239
have is a standard of care expert
that says that whatever these doctors did with

1020
01:26:35.359 --> 01:26:41.760
the application of this contrast material had
to fall outside of the standard of care,

1021
01:26:42.199 --> 01:26:46.880
and and that that you know that
deviation from the standard care was actually

1022
01:26:46.960 --> 01:26:51.159
malpractice. If they don't have that, they can still file their lawsuit,

1023
01:26:51.239 --> 01:26:56.600
but they'll pretty quickly be dismissed for
failing to have that certificate of review.

1024
01:26:57.079 --> 01:27:01.119
And who do they get that from? From another doctor of the same credentials

1025
01:27:01.119 --> 01:27:06.439
as the one that ordered the contrast
in the beginning, And they'll have to

1026
01:27:06.479 --> 01:27:12.560
get a doctor to say that they
did it wrong, or it was done

1027
01:27:12.680 --> 01:27:16.079
wrong, or they shouldn't have done
it, or what. John Well,

1028
01:27:16.199 --> 01:27:23.159
I don't know enough about this gattlinium
poisoning and stuff, but I presume that

1029
01:27:23.239 --> 01:27:27.279
these people are saying that they should
have screened them for whether or not she

1030
01:27:27.359 --> 01:27:30.119
would have been allergic to it,
or let's ask them, let's ask them

1031
01:27:30.159 --> 01:27:34.800
the allergic reaction, Okay, something
like that. Jeffrey in a nutshell,

1032
01:27:35.680 --> 01:27:42.039
Jeffrey in a nutshell. Without giving
us every you know, phrase and verse

1033
01:27:42.079 --> 01:27:48.760
in all of your stuff, why
do you feel it was malpractice? I

1034
01:27:49.359 --> 01:27:55.760
feel it's now practice because she's gonna
die from this. Jeffrey, Jeffrey,

1035
01:27:56.199 --> 01:28:00.119
Jeffrey, I've got Jeffrey. Listen. Listen, Jeffrey. If she had

1036
01:28:00.159 --> 01:28:04.560
that contrast fluid and walked out and
was hit by a truck, it wouldn't

1037
01:28:04.600 --> 01:28:11.359
have been malpracticed. I need to
know the connection what not just the administration

1038
01:28:11.560 --> 01:28:15.039
of it. But what part of
it do you feel or Naomi, what

1039
01:28:15.079 --> 01:28:28.199
do you feel was malpractice? Neglect
which the CEO admitted when we asked them

1040
01:28:29.159 --> 01:28:33.399
why they have not provided us with
the information? Okay, hold on,

1041
01:28:33.640 --> 01:28:36.640
hold on, one step at,
Naomi, one step at a time.

1042
01:28:38.640 --> 01:28:44.720
What part you said neglect? What
do you mean by neglect? You said

1043
01:28:45.000 --> 01:28:50.079
they did not provide you with information, So what do you mean exactly by

1044
01:28:50.119 --> 01:29:01.880
that? Her? The FDA they
are to provide directly medication guide as to

1045
01:29:02.279 --> 01:29:15.039
which products and its full extent.
By them chusing to not update their own

1046
01:29:15.760 --> 01:29:25.920
side of things is neglect because they
say their radiology staff is up to date

1047
01:29:25.960 --> 01:29:30.520
within the last year. Okay,
so hold on, hold on, Naomi,

1048
01:29:30.279 --> 01:29:35.479
hold on. So you're saying that
they had what there were their standard

1049
01:29:35.560 --> 01:29:43.600
releases or their standard uh uh information, but it was not updated to what's

1050
01:29:43.720 --> 01:29:49.159
required by the FDA. There were
some things not disclosed in that release.

1051
01:29:51.000 --> 01:30:00.359
Correct, it was not considered what
the FDA would say, is I need

1052
01:30:00.800 --> 01:30:10.560
hype of vices? And when did
that law change where the informed consent had

1053
01:30:10.600 --> 01:30:21.520
to be a certain way T twenty
eighteen after Jena Norris bought the FDA for

1054
01:30:21.720 --> 01:30:28.000
it, and also yes, okay, hold on, Naomi, go ahead,

1055
01:30:28.079 --> 01:30:31.920
John. So I'm still getting hung
up here on the idea that if

1056
01:30:31.920 --> 01:30:39.520
it's a failure of informed consent,
you know, the essence of informed consent

1057
01:30:39.680 --> 01:30:47.680
is not that the consent was necessarily
you know, the word I'm looking for

1058
01:30:47.760 --> 01:30:54.159
here is faulty or you know it
was not complete, but you know you

1059
01:30:54.279 --> 01:30:57.000
have to you have to kind of
take it the extra step. And that

1060
01:30:57.199 --> 01:31:02.399
failure of informed consent caused the damn
Okay, if these damages could not have

1061
01:31:02.439 --> 01:31:08.920
been foreseen, then they probably weren't
included in that informed consent anyway, and

1062
01:31:08.960 --> 01:31:13.319
it comes back to our bad outcome. So I'm struggling with would you have

1063
01:31:13.640 --> 01:31:17.439
not gotten the procedure before? Because
I think that thousands of people get MRIs

1064
01:31:17.479 --> 01:31:21.199
with contrasts every day. So help
me understand, Naomi. We were trying

1065
01:31:21.239 --> 01:31:25.680
to ask that before, Jeffrey and
Naomi. What we're asking is this,

1066
01:31:26.319 --> 01:31:31.039
had they had if they did do
the consent the way they were supposed to

1067
01:31:31.760 --> 01:31:38.520
and they did not leave out certain
things, would that have changed the if

1068
01:31:38.560 --> 01:31:45.159
you were going to get it or
not? I would have denied it immediately

1069
01:31:45.319 --> 01:31:53.880
because I was not informed eve this, so you read each and every word

1070
01:31:53.920 --> 01:32:04.000
of those informed consents. I did
an answer the question because i have a

1071
01:32:04.119 --> 01:32:15.119
blood clotting disorder, so I'm very
cautious what fraud dicks are injected, and

1072
01:32:15.159 --> 01:32:23.239
I've never had anergic reaction. I
have a very important question, know me,

1073
01:32:24.079 --> 01:32:28.880
know me. Did they ask you
if you've ever had an MRI before?

1074
01:32:30.640 --> 01:32:34.119
Yes? Did they ever ask you? Let me finish so that they

1075
01:32:34.560 --> 01:32:39.840
asked you if you had an MRI? Correct? Yes, Okay. Did

1076
01:32:39.840 --> 01:32:45.560
they ask you if you've ever had
an MRI with contrasts? No? It

1077
01:32:45.840 --> 01:32:50.159
just asks if you've had Amrah eyes
in the past. But they never asked

1078
01:32:50.159 --> 01:32:56.439
you if you had it with contrast
No. I don't believe it asked that,

1079
01:32:56.760 --> 01:33:00.359
you know. I'm wondering if the
hospital. I'm wondering if the hospital

1080
01:33:00.720 --> 01:33:05.479
would let us read their informed consent
or did they change it since this happened

1081
01:33:05.479 --> 01:33:15.479
to you. Yes, they told
me they did change it in Chober December

1082
01:33:15.520 --> 01:33:24.960
of last year. I e meled
you and sent you the soachs. Okay,

1083
01:33:25.079 --> 01:33:28.399
so do you have the one that
you hold on? You have the

1084
01:33:28.439 --> 01:33:33.199
one that you signed? I do
sir, yes, okay, hold on,

1085
01:33:33.319 --> 01:33:35.840
I want to read that during the
break. I want to read that

1086
01:33:35.920 --> 01:33:39.720
during the break. Hang on,
John, I would love for you to

1087
01:33:39.760 --> 01:33:42.359
read that too, if you could, if you have time today, John

1088
01:33:42.720 --> 01:33:46.880
Fuller, that's my excellent lawyer dot
I want to read it also. By

1089
01:33:46.920 --> 01:33:51.800
the way, One Clear Choice Garage
Doors will help you in anything to do

1090
01:33:51.840 --> 01:33:59.119
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1091
01:33:59.479 --> 01:34:02.640
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doors or panels to brand new openers

1092
01:34:02.720 --> 01:34:08.439
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1093
01:34:08.680 --> 01:34:17.239
zero, three seven zero thirty nine
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1094
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1095
01:34:21.840 --> 01:34:30.720
content. Time for an insurance check
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1096
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Insurance paying too much your coverage at
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1097
01:34:34.479 --> 01:34:39.319
oh three seven seven to one help. You'll think you're his only customer when

1098
01:34:39.359 --> 01:34:43.079
you choose Frank durand the real estate
Man dot com to list your home with

1099
01:34:43.199 --> 01:34:48.239
Remax Alliance three oh three nine two
zero sixteen twenty two. Hi Tom,

1100
01:34:48.279 --> 01:34:53.800
Martino here. Listen, we have
John Fuller with us, but I need

1101
01:34:53.840 --> 01:34:56.800
to go on to this other call. I want to get John Fuller's assessment

1102
01:34:56.880 --> 01:34:59.199
of this, but they did not
send us a consent for him. But

1103
01:34:59.279 --> 01:35:00.680
John, I have a quick question
for you, a real quick question.

1104
01:35:01.800 --> 01:35:06.760
I noticed in some of the stuff
she sent us she has an extensive medical

1105
01:35:06.880 --> 01:35:15.439
history of ailments and pain and all
kinds of problems. Does that count against

1106
01:35:15.960 --> 01:35:21.159
people in malpractice like it does because
it doesn't in personal injury like car accidents.

1107
01:35:21.600 --> 01:35:25.600
But you take the victim as you
find them. Is that the same

1108
01:35:25.680 --> 01:35:30.800
with malpractice? It's the same rule, Tom, but it makes it more

1109
01:35:30.560 --> 01:35:34.600
complicated, or I mean, I
guess one way to put it is that

1110
01:35:35.600 --> 01:35:41.479
the more you complicate the medical decisions
that have to be made, the more

1111
01:35:41.600 --> 01:35:47.199
that a group of competent practitioners would
come to the same opinion. Okay,

1112
01:35:47.439 --> 01:35:53.199
In other words, you'd have to
prove you're just not sick a lot and

1113
01:35:53.239 --> 01:35:59.159
that it had happened because of them. Yeah, I mean, you still

1114
01:35:59.159 --> 01:36:01.960
have the duty of proving causation,
that what happened to you was caused by

1115
01:36:02.039 --> 01:36:11.039
the actions of the medical professional.
But in satisfying the standard of care requirement

1116
01:36:11.279 --> 01:36:15.279
under the certificate review that I was
talking about earlier, you have to find

1117
01:36:15.319 --> 01:36:19.560
that the medical professional decated from the
standard of care. And so that's a

1118
01:36:19.840 --> 01:36:25.800
you know, standard that requires other
people in the profession to evaluate what they

1119
01:36:25.840 --> 01:36:29.079
did and just had whether or not
that was a deviation. Am I sing?

1120
01:36:29.479 --> 01:36:31.319
They sent the consent form. We're
going to look at during a break.

1121
01:36:31.359 --> 01:36:33.760
But I want to talk to Mrph. Now, Murph, you have

1122
01:36:33.800 --> 01:36:41.079
a twenty eighteen Subaru outback. What's
going on with that? Murph? Well,

1123
01:36:41.199 --> 01:36:45.399
I have the Subaru extended warranty on
it that I purchased. You have

1124
01:36:45.479 --> 01:36:47.720
to purchase it before you know your
original one. Now did you buy this

1125
01:36:48.000 --> 01:36:54.039
new? Did you buy this new? Yes, you bought an extended warranty

1126
01:36:54.119 --> 01:37:01.000
with it? Yes? Okay,
got it? What happened? And well,

1127
01:37:01.039 --> 01:37:09.239
I took my car in last Wednesday
for an issue with the audio consoles,

1128
01:37:09.920 --> 01:37:15.760
and yes, Suber did a complete
inspection on my car and discovered that

1129
01:37:16.199 --> 01:37:23.960
my head gaskets have failed or leaking, and I need that repaired. Both

1130
01:37:24.119 --> 01:37:30.520
repairs, the console and the head
gaskets, I was told is covered under

1131
01:37:30.560 --> 01:37:36.199
the extended warranty. I think the
head gasket would be I'm not sure about

1132
01:37:36.239 --> 01:37:41.479
the audio. Usually the usually not, but go ahead and go ahead.

1133
01:37:43.319 --> 01:37:46.800
They said it was because I paid
to cover the electronics. There's so many.

1134
01:37:46.840 --> 01:37:50.760
You know, it has eyesight and
automatic breaking and all that. Right,

1135
01:37:50.840 --> 01:37:55.760
And Murph, let me just say
something. It doesn't matter what I

1136
01:37:55.800 --> 01:38:00.159
think. It only matters what the
contract says. It doesn't even matter or

1137
01:38:00.159 --> 01:38:03.439
what you think. So what does
the contract say? Are they turning?

1138
01:38:03.640 --> 01:38:08.399
Are they refusing to first? Are
they refusing to do any part of this?

1139
01:38:10.359 --> 01:38:15.239
No? No, the technicians believe, based on looking at my warranty

1140
01:38:15.399 --> 01:38:19.239
that it's all covered. Then why
are you calling us? Then that?

1141
01:38:19.399 --> 01:38:26.039
Then why are you calling us if
they're going to cover everything? Well,

1142
01:38:26.760 --> 01:38:30.880
we're waiting for approval from Subaru.
I mean, are you expecting a problem?

1143
01:38:31.119 --> 01:38:36.479
Are you expecting a problem? Is
that why you're calling? I'm just

1144
01:38:36.640 --> 01:38:43.520
wondering how long it normally takes for
the super warranty to do an approas Okay,

1145
01:38:44.319 --> 01:38:47.399
is it an actual This is a
good question, Murph. Is it

1146
01:38:47.479 --> 01:38:55.199
an actual super rue warranty? Yes? Yes, okay, hold on,

1147
01:38:55.640 --> 01:38:58.680
hold on, and I'm going to
ask a few people, okay, right

1148
01:38:58.760 --> 01:39:01.439
during the break three oh three seven
one three eight two five five. Hang

1149
01:39:01.479 --> 01:39:17.000
on, Hi, Tom Martine,
you are troubleshooter. Okay, let's uh,

1150
01:39:17.479 --> 01:39:23.520
let's talk again. Did John have
to run? I wanted to see

1151
01:39:23.520 --> 01:39:25.960
if he read that. Yes,
he did. He but he has all

1152
01:39:26.000 --> 01:39:30.079
the emails, okay, Because I'm
trying to find the the you know,

1153
01:39:30.159 --> 01:39:34.119
the consent and what it says,
and consent for Tom, there is none.

1154
01:39:34.279 --> 01:39:39.560
She has not showed us one consent
form yet. I it should be

1155
01:39:39.600 --> 01:39:42.680
at the top of your inbox.
Well, it's not. It's not a

1156
01:39:42.840 --> 01:39:46.439
it's not a There's no consent form
here that I see. All I see

1157
01:39:46.520 --> 01:39:53.079
is information. I see nothing that
this woman signed for a consent form,

1158
01:39:53.159 --> 01:39:58.399
not one. So wherever it is, they don't have it. Okay.

1159
01:39:59.000 --> 01:40:01.680
And so how how do they know
what they consented to and how do they

1160
01:40:01.720 --> 01:40:06.159
know if it was complete or not? Because everything they have showed us everything,

1161
01:40:06.399 --> 01:40:11.920
there's not one thing here that is
a consent form, not one.

1162
01:40:12.560 --> 01:40:15.279
Tom. The other interesting thing is
she went to the emergency room where they

1163
01:40:15.319 --> 01:40:21.079
gave her very good and appropriate care, and they also said that her symptoms

1164
01:40:21.159 --> 01:40:26.800
resolved by the time she was discharged
from the emergency room. So I'd like

1165
01:40:26.840 --> 01:40:31.279
to ask a fiance if the symptoms
disappeared. What is it that you're talking

1166
01:40:31.279 --> 01:40:34.279
about? Now? Hold on?
Well they say she's dying now, So,

1167
01:40:34.640 --> 01:40:38.279
but Jeffrey, I need to ask
a quick question. I'm going back

1168
01:40:38.279 --> 01:40:41.399
to the super U thing. But
Jeffrey, here's what I need to ask.

1169
01:40:41.640 --> 01:40:46.039
Okay, where's the consent form?
Now, it's the consent form that

1170
01:40:46.119 --> 01:40:53.079
the hospital stated that she signed for
that injection. Well, there's no signature,

1171
01:40:53.279 --> 01:40:57.560
there's hold on, Hold on,
hold on, there's no signature anywhere

1172
01:40:57.600 --> 01:41:01.000
on any form you sent us.
No, there it is, yet I

1173
01:41:01.159 --> 01:41:05.760
know there should have been doc.
Did you see a consent form anywhere?

1174
01:41:05.840 --> 01:41:10.880
No? I did not. Neither
did I. So I gotta try again

1175
01:41:11.079 --> 01:41:14.920
because we don't know what you consent
it for. All it is is a

1176
01:41:15.239 --> 01:41:17.680
that we have prescriptions, we have
records, we have notes, we have

1177
01:41:17.840 --> 01:41:23.520
everything. Go with a sure thing
Denver's Best Roofer, Excel roofing dot com.

1178
01:41:23.560 --> 01:41:29.880
You don't pay a cent until you're
content. Wait time for an insurance

1179
01:41:29.960 --> 01:41:33.520
checkup free, no obligation. In
comparison, call compass insurance paying too much

1180
01:41:33.640 --> 01:41:38.560
your coverage at dozens of insurance companies. Find out now three all three seven

1181
01:41:38.600 --> 01:41:42.119
to seven to one. Help You'll
think you're his only customer when you choose

1182
01:41:42.119 --> 01:41:45.560
Frank durand the real estate Man dot
com to list your home with Remax Alliance

1183
01:41:45.800 --> 01:41:59.760
three all three nine two zero sixteen
twenty two ripped news. So you don't

1184
01:41:59.840 --> 01:42:13.079
have as we can. Shooter's gonna
help comes the Troubleshooter Show. No Tom

1185
01:42:13.119 --> 01:42:16.800
Martino, Hey Tom Martino? Here? Do you see this great hoodie I'm

1186
01:42:16.800 --> 01:42:20.960
wearing zero Res Denver dot Com.
Anyway, they're here is our guests today,

1187
01:42:21.039 --> 01:42:25.720
and we do have one quick question
on zero Res. They said,

1188
01:42:25.800 --> 01:42:30.479
can you work on I don't think
you can luxury vinyl planking. I don't

1189
01:42:30.479 --> 01:42:32.720
think you would have to. That
doesn't need extreme cleaning. All you'd have

1190
01:42:32.760 --> 01:42:35.920
to do is wipe it down with
a moist. But you don't do it.

1191
01:42:36.000 --> 01:42:41.199
You do like hardwoods and noxious not
hardwoods. You do tile and growl,

1192
01:42:41.359 --> 01:42:44.880
but you don't do hardwoods or luxury
vinyl planking or any of that kind

1193
01:42:44.880 --> 01:42:46.479
of flooring. Ring. We can
take a look at it. Yeah,

1194
01:42:46.880 --> 01:42:49.800
just see what the issue. Do
we know what the issue is? Want

1195
01:42:49.840 --> 01:42:53.439
it? No? No? I
think they just want to clean it.

1196
01:42:53.680 --> 01:42:57.199
But luxury vinyl planking never really gets
that dirty. I mean, there's nothing

1197
01:42:57.239 --> 01:43:00.279
to get dirty. The thing we
could we could do is we could a

1198
01:43:00.319 --> 01:43:02.840
five gallon bucket of our electrinized oxidated
water. That's what I was going to

1199
01:43:02.880 --> 01:43:06.119
say, that just could clean extremely
Well, that's your damp mom. That's

1200
01:43:06.119 --> 01:43:10.039
what you just spray it on the
bottom and damp mom and just wipe through

1201
01:43:10.079 --> 01:43:12.439
that. You don't have a resident
left behind. And it works when you

1202
01:43:12.520 --> 01:43:15.359
really supply that water. How long
does it last depends on how as far

1203
01:43:15.399 --> 01:43:17.800
as its shelf life. Yes,
you keep it in a dark, cool

1204
01:43:17.840 --> 01:43:21.119
place and it'll it'll last quite a
while months, right, yeah, okay,

1205
01:43:21.159 --> 01:43:24.600
cool, And so give us a
call. We we'll work it out

1206
01:43:24.600 --> 01:43:28.439
with you and figure it out.
Three oh three four seven fifty one fifty.

1207
01:43:28.479 --> 01:43:31.000
Now I want to go back to
the phones and take murph murph on

1208
01:43:31.079 --> 01:43:34.840
the extended warranty. I want to
get back to you. Uh, you

1209
01:43:34.920 --> 01:43:41.000
say the car was in last Wednesday. I looked up Suber's approval process.

1210
01:43:41.279 --> 01:43:45.000
At the most, it can take
up to four weeks unless the car is

1211
01:43:45.039 --> 01:43:53.239
totally immobile. Now here's the thing
your tech say it's going to be.

1212
01:43:53.399 --> 01:43:57.560
It's it should be fixed under warranty. I see the head gasket as for

1213
01:43:57.640 --> 01:44:00.520
sure, if you had it from
new how many miles do you have it

1214
01:44:00.560 --> 01:44:05.000
on right now? How many miles? Sixty five thousand? Yeah, you're

1215
01:44:05.239 --> 01:44:09.560
I don't think you'll have a problem. Okay. What I want to know

1216
01:44:09.680 --> 01:44:13.319
is this, though, what do
they say it's going to take how long?

1217
01:44:15.279 --> 01:44:23.079
Well till next Monday to repair it. They just were shocked they didn't

1218
01:44:23.119 --> 01:44:27.439
have approval by today. No,
I mean I'm with, well, that's

1219
01:44:27.479 --> 01:44:30.359
their problem. I mean, if
you have a warranty, I wouldn't worry

1220
01:44:30.359 --> 01:44:33.760
about it. I mean, you
know, those are things that are commonly

1221
01:44:34.960 --> 01:44:40.520
touted as being covered. Again,
do you have coverage? You can read

1222
01:44:40.600 --> 01:44:44.439
for yourself and just tell them to
fix it and then settle up afterwards.

1223
01:44:45.760 --> 01:44:51.079
They said they have to go through
protocol and they can't you know, if

1224
01:44:51.119 --> 01:44:57.399
I authorize it. And I'm that's
what's the name of the dealer? Sure

1225
01:44:57.439 --> 01:45:02.800
I did read it, hop pardon
the name of the dealer Groove Suvaru.

1226
01:45:04.000 --> 01:45:10.720
Yeah, I don't think. And
I'm not so sure that that that console,

1227
01:45:10.880 --> 01:45:15.920
that touchscreen console. I'm reading my
contract. I'm not sure that that

1228
01:45:15.479 --> 01:45:19.680
is covered. But that's the least
expensive one, you know, for I

1229
01:45:19.720 --> 01:45:24.359
would say, well, give me
my car back until I can. You

1230
01:45:24.399 --> 01:45:27.319
know, that's what I would do. You can. You can drive it

1231
01:45:27.359 --> 01:45:30.319
with a bad head gasket as long
as you keep well. Hold on a

1232
01:45:30.359 --> 01:45:33.039
second, not if No, if
coolant is getting into the oil, it

1233
01:45:33.039 --> 01:45:41.600
could ruin your engine. Did they
say how bad it was? No?

1234
01:45:42.560 --> 01:45:46.600
I'm here's another thing I'm confused about. Why do you have a head gasket

1235
01:45:46.680 --> 01:45:55.079
going at sixty five thousand miles?
Is it turboed? No? How the

1236
01:45:55.119 --> 01:46:02.239
hell does that happen a head gasket? You know? Did you check with

1237
01:46:02.319 --> 01:46:10.680
Subaru yourself on on the warranty?
Are you allowed to do that that?

1238
01:46:10.840 --> 01:46:14.840
I don't know. I have the
contract and then I was supposed to get

1239
01:46:14.880 --> 01:46:17.399
like the official warranty. I mean
I have it because they did say,

1240
01:46:17.479 --> 01:46:21.319
yes, it's under warranty. I
don't know if I have a number that

1241
01:46:21.399 --> 01:46:26.720
I can call to specifically. I'll
bet you there is something in there to

1242
01:46:26.840 --> 01:46:30.000
ask Murph, do you want us
to call the dealer? I mean,

1243
01:46:30.119 --> 01:46:33.720
I think I don't. It's listen, it hasn't been that long. It

1244
01:46:33.760 --> 01:46:40.840
was only last Wednesday, right,
right, I guess I'm just a little

1245
01:46:40.880 --> 01:46:44.279
shocked at how long it can take
to give That's not long at all.

1246
01:46:45.760 --> 01:46:49.640
By today's standards, everything is taking
longer. Listen, call us back in

1247
01:46:49.680 --> 01:46:54.119
a few days if you'd like.
But I you don't want to hear this,

1248
01:46:54.239 --> 01:46:57.800
but you, guys, I would
give it at least another week three

1249
01:46:57.840 --> 01:47:00.720
oh three, seven one three talks
see eight two five five. Hey,

1250
01:47:00.800 --> 01:47:08.479
can you get Kevin Colkin on for
Jane? I think I want Jane to

1251
01:47:08.520 --> 01:47:12.039
have an expert to listen to this
too. Jeffrey, I'm going to go

1252
01:47:12.079 --> 01:47:14.479
back to you very quickly, and
I want to sum this up for people

1253
01:47:14.600 --> 01:47:17.199
just tuning in. And my heart
goes out to you, jeff and Naomi.

1254
01:47:17.800 --> 01:47:24.279
Naomi had contrast done at a hospital, had an allergic reaction, and

1255
01:47:24.359 --> 01:47:30.760
they say, according to the hospital
that the symptoms subsided before she left.

1256
01:47:30.800 --> 01:47:34.520
Now she says she's dying from it. I need to ask a very serious

1257
01:47:34.680 --> 01:47:44.159
question. Did you actually get a
diagnosis for this poisoning of gadolinium? Did

1258
01:47:44.239 --> 01:47:48.560
you actually get a a some kind
of a diagnosis as to what is wrong

1259
01:47:48.600 --> 01:47:54.079
with you right now? Naomi?
Yes, sir Tom. She did get

1260
01:47:54.640 --> 01:47:58.760
two diagnosis from two different neurologists,
one in Montrose and one in Grand Junction.

1261
01:47:59.079 --> 01:48:04.720
Okay, and they both said here's
some and they both they both say

1262
01:48:04.760 --> 01:48:10.800
it's from gadolinium. Yes, and
then okay an expert, we're waiting on

1263
01:48:10.840 --> 01:48:14.760
our consultation. No, I get
it. What do they say, what

1264
01:48:14.840 --> 01:48:18.560
do they say will happen? Do
they say it usually kills people? Because

1265
01:48:18.680 --> 01:48:27.359
I'm finding here that it doesn't necessarily. I don't see anything about fatal side

1266
01:48:27.399 --> 01:48:31.279
effects. But is that what your
doctors are telling you? That you're dying?

1267
01:48:32.960 --> 01:48:38.920
Pretty much? She's suffering from neuropathy, she's fully disabled, neurological issues,

1268
01:48:39.000 --> 01:48:44.359
neurotoxic toxicity, lost fine motor of
grace. Chris, she has MS,

1269
01:48:44.439 --> 01:48:47.279
right, Jeffrey, No, she
does not. Those documents from that

1270
01:48:47.399 --> 01:48:51.800
hospital were not correctly filled out.
We've been trying to get them amended.

1271
01:48:53.119 --> 01:48:57.600
Wait a minute, Wait a minute, doc did did what was filled out?

1272
01:48:57.640 --> 01:49:00.920
That she had MS? It was
the one of the forms. Let

1273
01:49:00.960 --> 01:49:04.359
me, I'll tell you which one
it is before she had it done.

1274
01:49:06.720 --> 01:49:17.279
That's yes. They said that they
wanted to go ahead and do the contrast

1275
01:49:17.720 --> 01:49:33.199
because they felt that I could have
him as because I was eighteen I had

1276
01:49:33.640 --> 01:49:44.479
asthma. They didn't know and I
was in track passing out and the doctor

1277
01:49:44.600 --> 01:49:50.279
at the time that maybe a mess. But Jeffrey. Jeffrey, do you

1278
01:49:50.399 --> 01:49:57.279
see that questionnaire that she filled out. She checked the box from MS,

1279
01:49:57.359 --> 01:50:00.640
which is why I assumed she had
it, because she checked the box.

1280
01:50:00.760 --> 01:50:09.840
They did not. They confirmed,
sir, on all of my amris in

1281
01:50:10.119 --> 01:50:19.319
bulllood work that that is not true. And they so yourri you showed no

1282
01:50:19.479 --> 01:50:26.239
lesions or signs of MS at all, right, no, not thing.

1283
01:50:26.479 --> 01:50:34.239
I had exemplary blighting. And Naomi, why did you check off that box?

1284
01:50:36.039 --> 01:50:45.600
Because the I I listened to the
doctor who said it could be a

1285
01:50:45.800 --> 01:50:48.279
mess. Okay, I get it, I get it. I get it,

1286
01:50:48.720 --> 01:50:53.680
Naomi, Naomi, and just listen
for a sec here and and honest

1287
01:50:53.720 --> 01:50:56.720
to God, if there was a
way to help you, that's what we

1288
01:50:56.760 --> 01:51:02.239
look for. But is it possible
that because all of your health ailments,

1289
01:51:03.319 --> 01:51:08.399
that yes, this may have been
an allergic reaction, but that you can't

1290
01:51:08.479 --> 01:51:12.319
dump all of it on that This
is what tells me you don't have a

1291
01:51:12.399 --> 01:51:15.600
case. I'm not saying you don't. I'm not saying you didn't have an

1292
01:51:15.600 --> 01:51:20.800
allergic reaction. I believe you one. But the reason I think you don't

1293
01:51:20.800 --> 01:51:27.560
have a case is you guys said
you consulted with fifty attorneys. Now,

1294
01:51:28.079 --> 01:51:31.079
we reached out to any attorney and
any attorney that would listen and we could

1295
01:51:31.119 --> 01:51:33.880
finally talk to you in one of
them and said it wasn't enough money.

1296
01:51:35.079 --> 01:51:41.079
Well, it's not just money.
They can't they can't win. Did you

1297
01:51:41.199 --> 01:51:44.560
get it? First of all,
the very first thing you need, you

1298
01:51:44.600 --> 01:51:46.960
did. You have to file within
one hundred and eighty days that you want

1299
01:51:46.960 --> 01:51:51.359
to take action against the municipal hospital. The second thing you need is a

1300
01:51:51.399 --> 01:51:57.720
certificate from another doctor saying that it's
malpractice. You didn't get that. I

1301
01:51:57.960 --> 01:52:06.239
have the consult hatian for it because
he said, my records confirm that I

1302
01:52:06.520 --> 01:52:15.439
do. After the neurologist said I
there is nothing in your paperwork. Listen

1303
01:52:15.520 --> 01:52:20.920
carefully, you gotta really listen.
Okay, it's not how you feel or

1304
01:52:20.960 --> 01:52:27.439
what doctors tell you, it is
what is written. You do not have

1305
01:52:27.479 --> 01:52:33.680
a statement anywhere in your paperwork that
confirms from another doctor that they feel it

1306
01:52:33.800 --> 01:52:42.880
was malpractice. Not one, no, they two lists. I have the

1307
01:52:43.119 --> 01:52:50.680
goodn ium toxicity from I'm not no, I'm not talking about that again.

1308
01:52:50.720 --> 01:52:56.000
I'm going to say it one more
time. It is not the toxicity.

1309
01:52:56.359 --> 01:53:01.800
You must confirm. You must have
a doctor say it is as a result

1310
01:53:02.399 --> 01:53:10.039
of malpractice. Yeah, we we
understand that, and we're waiting on our

1311
01:53:10.079 --> 01:53:15.800
consultation from doctor Richard Somenka, who's
an expert out of North or South Carolina.

1312
01:53:15.439 --> 01:53:18.720
We're waiting on that as we speak. Okay, when you get that

1313
01:53:18.840 --> 01:53:28.399
consultation, if you do not get
a statement from another MD saying this is

1314
01:53:28.600 --> 01:53:34.680
malpractice and why, you're not going
to go anywhere, Okay, that's what

1315
01:53:35.159 --> 01:53:40.039
I want you to call us back. We do have a malpractice attorney that

1316
01:53:40.079 --> 01:53:43.520
would look at it, but they're
going to want a statement first, because

1317
01:53:45.119 --> 01:53:49.359
this is what I think you're trying
to do. You're trying to prove that

1318
01:53:49.760 --> 01:53:54.920
you had the poisoning. You don't
have to prove that you have enough documentation

1319
01:53:55.079 --> 01:54:00.119
here. What you have to show
is that you have the poisoning do to

1320
01:54:00.159 --> 01:54:04.760
malpractice, and due to malpractice would
be any number of things. You're saying

1321
01:54:05.000 --> 01:54:10.159
you didn't have informed consent. I
think you're going to have a very,

1322
01:54:10.800 --> 01:54:15.399
very very tough time. But if
you can get a doctor to say this

1323
01:54:15.560 --> 01:54:20.800
was substandard forms this, you know, and the fact that you also have

1324
01:54:20.880 --> 01:54:26.439
to show that had you been given
a different consent, you wouldn't have had

1325
01:54:26.479 --> 01:54:30.560
it done if they're going to chew
you up, and no attorney is going

1326
01:54:30.600 --> 01:54:36.279
to invest the time and energy in
a malpractice suit that will take five years

1327
01:54:36.720 --> 01:54:44.399
and at least three hundred thousand dollars
to bring the suit. No one will

1328
01:54:44.439 --> 01:54:50.039
invest five years and three hundred thousand
dollars unless they're going to win or have

1329
01:54:50.119 --> 01:54:55.239
a good chance of winning. I
am telling you the truth. Okay,

1330
01:54:55.479 --> 01:55:00.319
I'm not trying to tickle your ears. I'm not trying to do anything except

1331
01:55:00.439 --> 01:55:04.239
tell you the truth. That is
what you're up against. I'm Tom Martino.

1332
01:55:04.359 --> 01:55:08.600
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1333
01:55:08.600 --> 01:55:12.520
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1341
01:55:48.600 --> 01:55:56.840
three oh three nine two zero sixteen
twenty two. Hi Tom Martino, I

1342
01:55:56.880 --> 01:56:00.079
want to talk to Jane. Jane, you have a twenty fourteen Subaru Forester,

1343
01:56:00.319 --> 01:56:04.560
right. What's going on, Jane? Well, I've owned it for

1344
01:56:04.680 --> 01:56:09.680
nearly a year. I bought it
on the thirty first March. How many

1345
01:56:09.720 --> 01:56:15.880
miles on this it was low mileage
five five fifty something? It was?

1346
01:56:16.000 --> 01:56:20.199
It was fifty one. It's a
nice car. It's a nice car.

1347
01:56:20.319 --> 01:56:23.720
Yeah, I like it. I
like it. I like So what's the

1348
01:56:23.800 --> 01:56:28.920
problem. Well, I started feeling
this shake in the front just last week,

1349
01:56:29.479 --> 01:56:31.159
and so I thought I'd better get
it into somebody. I want any

1350
01:56:31.199 --> 01:56:34.479
things to go wrong. So I
took it to Ruse Auto. Bruce looked

1351
01:56:34.520 --> 01:56:38.920
at it, then called me.
They told me what it was and called

1352
01:56:38.920 --> 01:56:41.279
it, told me that they could
do it. Well. Then they called

1353
01:56:41.319 --> 01:56:45.640
me back and they said the rust
underneath is really bad and they're afraid that

1354
01:56:45.880 --> 01:56:48.680
undo the bolt they'll break something.
So they now, what did Where did

1355
01:56:48.680 --> 01:56:55.279
they say the rust came from?
Well, it's underneath the car. They

1356
01:56:55.560 --> 01:56:59.279
you know, they don't it's from
the East Coast. The car was from

1357
01:56:59.319 --> 01:57:02.119
the East Coast. They told me
that when I bought it. Okay,

1358
01:57:02.399 --> 01:57:06.680
And is this okay? Okay?
So is this? Did this turn out

1359
01:57:06.720 --> 01:57:12.800
to be the frame or the engine
itself? Do you know? Well?

1360
01:57:12.840 --> 01:57:16.000
It's the front control bar is what
they're working on. And they okay,

1361
01:57:16.039 --> 01:57:19.199
So what are you calling about?
How can we help you today? What's

1362
01:57:19.239 --> 01:57:26.680
the issue? Well? I'm wondering
is this something that the auto tracks should

1363
01:57:26.720 --> 01:57:30.439
have They should have known, they
had people go through it. Who should

1364
01:57:30.479 --> 01:57:36.159
have I bought it? Sorry?
Who should have known? Auto Trek they're

1365
01:57:36.159 --> 01:57:42.800
in Littleton? Okay? And you
bought it how long ago? On March

1366
01:57:42.840 --> 01:57:46.920
thirty, first, twenty three.
Okay. So Kevin Caulkin is our expert.

1367
01:57:47.039 --> 01:57:50.359
Kevin, first of all, this
kind of rust have you seen it?

1368
01:57:51.520 --> 01:57:55.199
Well? Yeah, especially on the
East Coast cars or Midwest cars,

1369
01:57:55.279 --> 01:57:58.039
some of them are very challenging,
you know, to get bolts off,

1370
01:57:58.079 --> 01:58:02.600
but still workable. Now would you
say that's something a dealer would take note

1371
01:58:02.640 --> 01:58:05.960
of? I don't think so.
Not necessarily. No, I mean other

1372
01:58:06.079 --> 01:58:10.239
discrisson And even if they did,
they wouldn't have to tell her about it.

1373
01:58:10.840 --> 01:58:12.720
Well, they told her it is
an East Coast car. I think

1374
01:58:12.720 --> 01:58:15.359
they were. I don't know what
did they tell you exactly, Jane?

1375
01:58:16.439 --> 01:58:19.920
It was a great car, to
an East Coast car. They'd gone through

1376
01:58:19.960 --> 01:58:26.159
it and everything was up to par, and Amy the lady that so.

1377
01:58:26.159 --> 01:58:30.560
So when you when you got that
contract, did it say everything was perfect

1378
01:58:30.680 --> 01:58:33.640
and up to par? Did it
say anything about a warranty or did it

1379
01:58:33.720 --> 01:58:41.479
say as is. I don't have
the paperwork in front of me, but

1380
01:58:42.600 --> 01:58:46.079
the way I took it was everything
was good. Okay, So that's what

1381
01:58:46.159 --> 01:58:55.000
you can't do. Okay, everything
is good is so subjective that you wouldn't

1382
01:58:55.039 --> 01:58:58.439
be able to Let's just let me
just say it like it is, Jane.

1383
01:58:58.439 --> 01:59:00.600
We cannot go back to a place
you bought a car from in the

1384
01:59:00.640 --> 01:59:04.319
middle of last year and say to
them you did not tell her about this

1385
01:59:04.520 --> 01:59:09.520
rust. Therefore you need to fix
it. How much is it going to

1386
01:59:09.600 --> 01:59:13.560
cost you to fix it? Oh? Wow? This last shop that I

1387
01:59:13.680 --> 01:59:17.720
had it to said it could be
four thousand dollars, And then they said

1388
01:59:17.760 --> 01:59:21.720
if we take that off, there's
something else that they might break in the

1389
01:59:21.760 --> 01:59:28.439
meeting. Do you think this was
I wonder was this a flood car.

1390
01:59:29.079 --> 01:59:30.800
They didn't say. They said it
was from the East coast. That was

1391
01:59:30.840 --> 01:59:36.079
all they told me. Kevin,
how bad does he get? It can

1392
01:59:36.119 --> 01:59:40.439
get pretty bad. I've seen him
rest clear through frames and different things,

1393
01:59:40.479 --> 01:59:43.479
and you know, we'd be happy
to do a free inspection for him.

1394
01:59:43.479 --> 01:59:46.680
Get a second opinion. I think
that's what you need to do. You

1395
01:59:46.760 --> 01:59:50.039
really need to get a second opinion. Is it drivable, Jane, Well,

1396
01:59:51.159 --> 01:59:55.159
yes it is, and I have
it in their shop right now,

1397
01:59:55.199 --> 01:59:58.560
which is what I called them and
told them what was going on. They

1398
01:59:58.600 --> 02:00:00.800
said, okay, take it to
our our shop tomorrow, they'll look at

1399
02:00:00.840 --> 02:00:05.479
it. Okay. So I took
it in this morning and they're looking at

1400
02:00:05.520 --> 02:00:09.760
it. But I asked him,
so you took it back to the dealer.

1401
02:00:11.520 --> 02:00:15.359
Well yeah, the dealer's shop.
Yeah okay, So what did so?

1402
02:00:15.600 --> 02:00:23.880
Ruth said it was rusted, heavily
rusted. Okay, I get it.

1403
02:00:24.520 --> 02:00:27.479
Okay, So what's the name of
the shop. What's the name of

1404
02:00:27.520 --> 02:00:32.840
that dealer again? Auto Trek,
the R Trek, I got it,

1405
02:00:34.319 --> 02:00:43.000
like Star Trek. Okay, yeah
okay, So so listen, what I

1406
02:00:43.039 --> 02:00:48.359
want you to do is call us
back. Uh huh. And I'm making

1407
02:00:48.399 --> 02:00:53.479
notes right now for this. Call
us back and see what they're willing to

1408
02:00:53.520 --> 02:00:59.560
do for you. Okay, and
then I would say, did this,

1409
02:01:00.039 --> 02:01:02.279
by the way, did the shake
in the front have anything to do with

1410
02:01:02.319 --> 02:01:08.640
the rust? Yeah, well it's
the part they can't remove. They can't

1411
02:01:08.720 --> 02:01:14.239
remove it yet without breaking they had
to. I took it to a second

1412
02:01:14.239 --> 02:01:18.600
shop. They don't even want to
touch it, okay, So okay.

1413
02:01:19.119 --> 02:01:24.680
So I think the bottom line is, Kevin, we have to see what

1414
02:01:24.720 --> 02:01:27.720
they just what they say they're going
to do first, and then Kevin will

1415
02:01:27.760 --> 02:01:32.159
give you a free second opinion.
All you have to do is arrange for

1416
02:01:32.239 --> 02:01:36.720
that through shared and auto tech dot
com. He'll give you and he's you

1417
02:01:36.800 --> 02:01:41.199
can. He's pretty damn honest.
I think you'll love the place. So

1418
02:01:41.880 --> 02:01:45.039
thank you, Jane. Sorry about
that now, Perry, what is your

1419
02:01:45.119 --> 02:01:48.319
question on contracts? Perry, listen
to you for a long time. Tom,

1420
02:01:48.800 --> 02:01:54.760
thank you. My wife, we
had hail damage on the roof.

1421
02:01:55.199 --> 02:02:00.319
Our insurance agent said, you know, call this company. We and them

1422
02:02:00.359 --> 02:02:02.399
out with a lot of times.
They've got good reports. So they sent

1423
02:02:02.520 --> 02:02:10.279
a roofing company out and met with
a guy the same pretty good and then

1424
02:02:10.359 --> 02:02:14.600
he come out and met with the
adjuster. They both went up on their

1425
02:02:14.640 --> 02:02:19.199
round. Now, who recommended the
roofer? The insurance agent. Don't ever,

1426
02:02:19.359 --> 02:02:24.319
ever, ever, ever, ever, ever, ever, ever ever

1427
02:02:25.000 --> 02:02:29.920
go with someone your insurance company recommends, but keep going. So the insurance

1428
02:02:30.000 --> 02:02:36.000
agent recommended a roofer, and then
the roofer met with the adjuster. So

1429
02:02:36.079 --> 02:02:42.640
now you're set up for the ideal
screw job. Because the insurance company,

1430
02:02:43.000 --> 02:02:46.199
when they meet privately with the adjuster, you have no idea of your getting

1431
02:02:46.199 --> 02:02:50.279
what you really need. So what
happened then? And didn't get mad at

1432
02:02:50.319 --> 02:02:54.720
my wife? I mean I was
in construction forty five years running jobs,

1433
02:02:54.760 --> 02:03:00.600
so I know what's going on exactly. So to come down, juster says,

1434
02:03:00.640 --> 02:03:02.840
yeah, you need a new roof. There is hell damage on the

1435
02:03:02.880 --> 02:03:08.319
house. The house is gonna be
painted. So it took me seven months

1436
02:03:08.640 --> 02:03:12.800
a pounding on this guy to get
my roof done. Took seven Now,

1437
02:03:12.880 --> 02:03:15.319
hold on a sec. You're talking. So you didn't really have trouble here

1438
02:03:15.359 --> 02:03:19.479
with the insurance company as much as
you did the contractor. No, the

1439
02:03:19.560 --> 02:03:25.199
insurance company was great. Okay.
Who is the insurance company? Safeco?

1440
02:03:26.000 --> 02:03:30.720
Okay? Good, good, good
good? So so you know of course

1441
02:03:30.760 --> 02:03:36.399
it was Oh, there's there's no
shingles available in this and that. I

1442
02:03:36.439 --> 02:03:41.039
went right to a distributor and found
this. What's the name of the roofer?

1443
02:03:42.039 --> 02:03:45.479
Huh, what's the name of the
roofer? Uh? You know,

1444
02:03:45.199 --> 02:03:48.640
I'd like to hold out right now. But okay, what I'm calling about

1445
02:03:48.760 --> 02:03:53.680
right now is, yes, I've
got a contract. I'm held to a

1446
02:03:53.720 --> 02:03:58.319
contract to paint the house. I
don't want them touching my house after what.

1447
02:03:58.560 --> 02:04:01.720
Okay, them to get my roof, I get it. But you

1448
02:04:02.279 --> 02:04:08.880
have a contract for everything, right, Yeah, okay, you need okay,

1449
02:04:08.960 --> 02:04:11.600
you need to negotiate it. Bro. If it's a contract, did

1450
02:04:11.600 --> 02:04:15.880
you pay anything so far? Now? We'll pay the final payment on the

1451
02:04:15.960 --> 02:04:23.359
roof tomorrow. Are they broken out? Yeah? Before you make final payment,

1452
02:04:23.960 --> 02:04:28.000
I want you to tell them that
you do not want to go forward

1453
02:04:28.760 --> 02:04:31.279
with the second half of the contractor
or the second part of the contract.

1454
02:04:31.560 --> 02:04:35.079
But you need to get a written
release, a mutual release. That's what

1455
02:04:35.199 --> 02:04:41.520
you have to do. But you
do negotiate that before final payment. If

1456
02:04:41.600 --> 02:04:44.239
it's a contract, they don't have
to let you out of that. Even

1457
02:04:44.359 --> 02:04:48.920
if you don't like them anymore,
that's not a reason. So Perry unless

1458
02:04:49.079 --> 02:04:54.119
they did a serious breach. You
could complain and say, look, I

1459
02:04:54.239 --> 02:04:58.399
do not want you at my home. I'm not paying for it, so

1460
02:04:59.199 --> 02:05:01.600
give me a let's do a mutual
walk away. I'll pay you for the

1461
02:05:01.680 --> 02:05:04.920
roof. Let me know what they
say. We got more coming up.

1462
02:05:11.520 --> 02:05:15.800
Go with a sure thing Denver's Best
roofer Excel Roofing dot com. You don't

1463
02:05:15.800 --> 02:05:21.760
pay a cent until you're content.
Time for an insurance checkup free, no

1464
02:05:21.880 --> 02:05:28.800
obligation comparison call Compass Insurance paying too
much your coverage at dozens of insurance companies

1465
02:05:28.880 --> 02:05:31.119
find out Now three O three seven
to seven to one help. You'll think

1466
02:05:31.119 --> 02:05:35.159
you're his only customer when you choose
Frank durand the real estate Man dot com

1467
02:05:35.159 --> 02:05:40.840
to list your home with Remax Alliance
three oh three nine two zero sixteen twenty

1468
02:05:40.880 --> 02:05:54.119
two. Hi Tom Martino, your
troubleshooter three O three seven to one three

1469
02:05:54.159 --> 02:05:59.039
talk Okay, Brian, what's going
on with you? Brian? What's happening?

1470
02:06:00.760 --> 02:06:04.199
Oh? Excuse me? Hello Tom? Hey, what's happening? Okay?

1471
02:06:04.760 --> 02:06:08.600
Yeah? I had some tires at
Firestone put on up here in the

1472
02:06:08.800 --> 02:06:13.720
Northland back in October. Yeah one
went flat. Okay, yeah, so

1473
02:06:13.760 --> 02:06:23.239
I had a flat. Did you
have the road hazard? Uh no,

1474
02:06:23.319 --> 02:06:27.520
I don't think so. Okay,
So what's the problem. You had four

1475
02:06:27.600 --> 02:06:30.760
tires, you had Firestone do tires
and one went flat. You're certainly not

1476
02:06:30.840 --> 02:06:34.199
blaming him for that, are you? No? No, no, this

1477
02:06:34.319 --> 02:06:39.880
is not at all okay. And
then they replaced the side and okay,

1478
02:06:39.880 --> 02:06:44.000
that was fine. This was three
weeks ago. Tomorrow the car is still

1479
02:06:44.039 --> 02:06:47.000
in their shop. But wait a
minute, it's still in their shop for

1480
02:06:47.079 --> 02:06:55.039
a flat. No, I'm sorry. The flat I got. Okay,

1481
02:06:55.119 --> 02:07:00.199
I got the flat replaced three weeks
ago last Friday. Okay. I came

1482
02:07:00.239 --> 02:07:01.840
home right in the parket and I
don't drive much on the weekend, as

1483
02:07:01.840 --> 02:07:06.479
I drive for a living. I
drove it into work Monday. Back Tuesday,

1484
02:07:06.960 --> 02:07:12.439
going into work down off eighth and
Bryant, the wheel came off coming

1485
02:07:12.520 --> 02:07:15.880
off the highway. Oh my goodness, hold on, So the very wheel

1486
02:07:15.960 --> 02:07:21.520
they worked on that came off,
the tire that they had to replace,

1487
02:07:23.560 --> 02:07:27.239
that very same one. The rear
driver's side came off. I thought,

1488
02:07:27.359 --> 02:07:32.359
are they taking Are they? I
hope they're taking responsibility for this? They

1489
02:07:32.439 --> 02:07:38.479
took When I told it, he
grabbed my Toebill right away, which that

1490
02:07:38.600 --> 02:07:43.560
was a good sign that day.
This is three weeks ago tomorrow. I

1491
02:07:43.640 --> 02:07:45.680
went in last week to look at
it. Thursday. It was up on

1492
02:07:45.720 --> 02:07:48.520
the block and I called him the
day and he said, well, it's

1493
02:07:48.520 --> 02:07:51.560
still sitting on the lift. How
much Let me ask you this. How

1494
02:07:51.640 --> 02:07:59.760
much damage was done the rotor basically
in the fender because of the fender.

1495
02:08:00.319 --> 02:08:05.479
Okay, you did have body damage? Yeah, there was body damage on

1496
02:08:05.520 --> 02:08:11.800
the fender and that isn't killing me, but it was the wheel's gone.

1497
02:08:11.840 --> 02:08:16.920
I didn't even it's so the rotor
the disc is descried because I thought it

1498
02:08:16.960 --> 02:08:20.600
was on a rim where I get
coast and get off near the warehouse.

1499
02:08:20.279 --> 02:08:28.600
Okay, but they're not blaming you
for driving right. No, let me

1500
02:08:28.640 --> 02:08:31.239
ask you if i'm Brian, Brian, real quick, let me ask you.

1501
02:08:31.479 --> 02:08:35.640
Tell me about your car. What
is it? It's a super Forrester

1502
02:08:35.880 --> 02:08:39.520
like the gal a minute ago.
Okay, So let me ask you.

1503
02:08:39.560 --> 02:08:48.439
Why are you calling? Because I
just I guess it's just out of frustration

1504
02:08:48.439 --> 02:08:54.000
because they're not telling me if they're
gonna accept, if they're going to do

1505
02:08:54.039 --> 02:08:56.760
anything or not. Okay, I
get it. You don't know where it

1506
02:08:56.880 --> 02:08:58.880
stands right now. I want to
put no, no, they need to

1507
02:09:00.039 --> 02:09:03.800
fix this man. They need to
give you how many miles on the car?

1508
02:09:05.800 --> 02:09:07.800
Well, it's got a lot.
It was one hundred and sixty eight

1509
02:09:07.840 --> 02:09:11.079
thousand. Okay, so the body
work, let me ask you something.

1510
02:09:11.239 --> 02:09:16.399
How's the rest of the body?
This is they're going to owe you something.

1511
02:09:16.479 --> 02:09:22.039
Man, But but what year?
What year? It's it's an old

1512
02:09:22.119 --> 02:09:26.359
nine. Then the body's fine.
It's the interior spine. It's a great

1513
02:09:26.399 --> 02:09:33.159
little car, and about one hundred
and forty thous one hundred and sixty.

1514
02:09:33.199 --> 02:09:35.039
Sorry, okay, listen, here's
what you need to do. Okay.

1515
02:09:35.880 --> 02:09:43.239
You you want us to call for
you, Well, it's if that's yeah.

1516
02:09:43.399 --> 02:09:46.199
I mean I suppose so, Tom
and I've never had to go through

1517
02:09:46.199 --> 02:09:50.840
this. But you need some help. I mean you need someone. You

1518
02:09:50.880 --> 02:09:54.720
need someone to at least, you
know, figure this out. And he

1519
02:09:54.800 --> 02:10:00.439
needs Let's have Deputy Chopper take this
one. He's been pretty good on the

1520
02:10:00.479 --> 02:10:05.199
car. I want one of our
I want one of our deputies to call

1521
02:10:05.279 --> 02:10:09.600
up there and say, look,
the guys play the guys, uh cars

1522
02:10:09.720 --> 02:10:13.199
damaged. It's obviously done after you
replace the tire, and you should do

1523
02:10:13.319 --> 02:10:18.039
something for him. You know the
wheel's gone. No, no, no,

1524
02:10:18.119 --> 02:10:20.640
they need to fix it, man, they need to fix it.

1525
02:10:20.720 --> 02:10:24.079
Okay, there's no doubt. Now
you had some mile uge on it,

1526
02:10:24.399 --> 02:10:28.640
so you don't need new parts.
Hey, Brian, are they paying for

1527
02:10:28.720 --> 02:10:35.520
alter that transportation? Do you pardon
me? Are they paying for alternate transportation

1528
02:10:35.920 --> 02:10:39.800
while you're causing the shop? You
know they're not, And I've mentioned that

1529
02:10:39.880 --> 02:10:45.439
to them. My my real on
my car, not my car, but

1530
02:10:45.560 --> 02:10:48.600
the Avis down the street. I
walked to the Aavis store that day.

1531
02:10:48.680 --> 02:10:52.039
They should be responsible for that too. Murph listen, excuse me, not

1532
02:10:52.119 --> 02:10:56.520
Murph, but Brian, listen,
listen. Do you have insurance that would

1533
02:10:56.520 --> 02:11:05.159
cover you because the tire fell off? It's just through dairy lamb basic liability.

1534
02:11:05.159 --> 02:11:09.039
Oh, you have bad insurance,
man, dairy Land sucks. Hold

1535
02:11:09.079 --> 02:11:13.960
on, Brian, I'm gonna give
you the chopper now listen. Kachina,

1536
02:11:13.359 --> 02:11:18.079
can you tell me something here?
What did we do with Murph that young

1537
02:11:18.119 --> 02:11:24.279
woman that had the the Subaru outback
and they said she had a head gasket

1538
02:11:24.319 --> 02:11:28.840
and all that. Yeah, we
gave we gave her to Kevin. Okay,

1539
02:11:28.880 --> 02:11:31.960
Covan's number, and so she's going
to contact him. Okay, excellent,

1540
02:11:33.000 --> 02:11:35.399
Thank you very much. Three o
three seven one three eight two five

1541
02:11:35.560 --> 02:11:41.399
five Go with a sure thing Denver's
best roofer Excel Roofing dot com. You

1542
02:11:41.439 --> 02:11:48.479
don't pay a cent until you're content. Time for an insurance checkup free,

1543
02:11:48.560 --> 02:11:54.159
no obligation comparison call Compass Insurance paying
too much your coverage at dozens of insurance

1544
02:11:54.199 --> 02:11:58.159
companies find out now three oh three
seven seven one help. You'll think you're

1545
02:11:58.159 --> 02:12:01.960
his only customer when you choose for
ain't durand the real estate Man dot com

1546
02:12:01.000 --> 02:12:05.680
to list your home with Remax Alliance
three oh three nine two zero sixteen twenty

1547
02:12:05.680 --> 02:12:16.600
two. Hi Tom Martino, you're
a troubleshooter zero three seven one three talk.

1548
02:12:16.600 --> 02:12:20.079
I want to remind you zero resdnver
dot com. Now I'm gonna give

1549
02:12:20.119 --> 02:12:22.960
you a hint. I know they
don't want me to, but you tune

1550
02:12:22.960 --> 02:12:28.640
in tomorrow because we're gonna have extraordinary
deals. Smoking good deal for Valentine.

1551
02:12:28.720 --> 02:12:31.479
Serious, it's the best price they've
ever had. Now, I know I

1552
02:12:31.479 --> 02:12:33.640
shouldn't be saying that. Actually you're
saying, well, Damn, Tom,

1553
02:12:33.640 --> 02:12:35.119
I was gonna call today. Call
today. You get a great price to

1554
02:12:35.199 --> 02:12:39.560
him. By the way, seriously, you can call three oh three four

1555
02:12:39.640 --> 02:12:43.560
seven one fifty one fifty tomorrow just
say I want the Martino deal, I

1556
02:12:43.560 --> 02:12:46.600
want the Sweetheart deal, whatever,
just call. You'll love it, okay,

1557
02:12:46.720 --> 02:12:48.720
because when you're on the phone,
they'll tell you what it is.

1558
02:12:48.119 --> 02:12:50.680
And if you don't like, you
don't. But I'm gonna be advertising at

1559
02:12:50.720 --> 02:12:54.439
starting tomorrow. I can't do it
right now, but let me tell you,

1560
02:12:54.600 --> 02:12:58.279
truly, truly, truly, the
best price they ever had zero Resdenver

1561
02:12:58.399 --> 02:13:01.119
dot com. Susan, what's going
on with you? Susan? What's happening?

1562
02:13:03.399 --> 02:13:07.760
Oh? I bought a house on
Logan Street in two thousand and seven,

1563
02:13:09.760 --> 02:13:13.119
and they were runners next door.
When the owner moves back in,

1564
02:13:13.880 --> 02:13:16.960
she chose she looked from home.
She chose to put her computer in her

1565
02:13:18.000 --> 02:13:26.079
front window. Therefore she sits and
stares at my entire front yard. Oh

1566
02:13:26.199 --> 02:13:28.880
god, there's nothing worse than a
bad neighbor. So anyway, what else

1567
02:13:30.000 --> 02:13:33.199
is she doing other than staring?
Well, and then she trashed out her

1568
02:13:33.239 --> 02:13:39.479
backyard, so I pretty much have
nowhere to go. What do you mean,

1569
02:13:41.840 --> 02:13:45.760
well, she's in my frontyard?
Oh wait, wait, wait,

1570
02:13:45.800 --> 02:13:48.359
wait, wait, hold on now, hold on to the sidewalk. You're

1571
02:13:48.399 --> 02:13:52.680
saying, because she's staring out the
front, you don't want to go into

1572
02:13:52.720 --> 02:13:58.439
your front yard. Well, yes, she's staring at a window and the

1573
02:13:58.520 --> 02:14:01.640
yard, the entire yard in my
And so how does that affect you though,

1574
02:14:05.640 --> 02:14:09.479
Well, you don't think it's kind
of an invasion. Well, what

1575
02:14:09.520 --> 02:14:16.800
I'm asking is like, it's affecting
you from enjoying your front yard. I

1576
02:14:16.800 --> 02:14:20.640
mean, it's preventing you from enjoying
Jimmy is I'm afraid. I'm seventy two

1577
02:14:20.680 --> 02:14:24.079
years old, I'm going to retire, I'm gonna move soon. And I

1578
02:14:24.119 --> 02:14:28.760
feel like she when I sell the
huff, she goes with it. Okay,

1579
02:14:28.800 --> 02:14:33.039
let me ask you something else.
Then, what about her backyard?

1580
02:14:33.079 --> 02:14:37.680
You say it's trashed? How bad
is it? Oh? I mean it's

1581
02:14:37.720 --> 02:14:41.319
this litterard. It's just litard.
And that's why she doesn't want to put

1582
02:14:41.359 --> 02:14:45.079
her computer in the backyard, because
she doesn't want to look at her backyard.

1583
02:14:45.319 --> 02:14:48.640
She'd rather look at my well kept
front yard. Okay, you know

1584
02:14:48.680 --> 02:14:54.000
what I'm not gonna I'm not gonna
pooho this and simply say and simply say

1585
02:14:54.359 --> 02:14:58.359
this is crazy. I want to
get you back tomorrow, and I want

1586
02:14:58.359 --> 02:15:03.119
to get some legal perspective on it
for sure. Maybe she's breaking some kind

1587
02:15:03.159 --> 02:15:05.800
of ordinance. I don't know,
so hang on. Meanwhile, folks,

1588
02:15:07.159 --> 02:15:09.680
be ready to dial tomorrow three all
three four seven one fifty one fifty for

1589
02:15:09.760 --> 02:15:13.960
the best deal on zero resdenver dot
com. Don't forget three oh three Martino

1590
02:15:15.119 --> 02:15:16.680
for help. Save all your problems
for me.