WEBVTT

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Yeah, ripped dum news needed by
who you don't have? Come Running's just

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as fast as we can. Shooter's
gonna help coming man. This is the

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Troubleshooter Show. No tell Martino.
Hello people, I'm here to help you,

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solve your problems, answer your questions, take your complaints, and make

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your life just a little easier.
That's what I do each and every day.

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And my number is three oh three
seven one three. Talk when I'm

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in the studio and when I'm not
in the studio, well, meaning twenty

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four to seven. You can call
three oh three Martino. You can also

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call when we're in the studio,
so that number works all the time.

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Three oh three six two seven eight
four six' six. That's three oh

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three Martino. And really, if
you call that number, you leave a

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message, we'll get back to you
like we did with Milton, I assume

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and anyone else who has a problem. The secret with problems is not letting

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them fester, because that is where
they get worse and worse and worse and

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worse and worse. And we want
to solve problems, we really do.

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And then in a little while I'm
going to introduce my guests because it's one

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of my favorite when it comes to
the real truth behind solar And also I'd

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like to talk to you about something
else that a little problem I had.

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I'm just going to get right to
it. It's a little personal tragedy.

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Bing is down and my AI is
down. I did not know how much

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I depended on Copilot. Yep.
I have the smart app on my home

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I have it on my computer.
I got so used to just picking it

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up, hitting the button and saying, you know, blah blah blah blah

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blah, and then it comes back
with an answer. Getting into Google and

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typing into the search engine and all
that. That's old school, man.

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I just love AI for a certain
reason. I don't like AI if you

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don't ask it about anything at all, anything at all that has to do

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with social or philosophy or religion,
anything. Don't even ask Okay, but

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if you need to ask it stuff
black and white stuff or facts and science

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and figures. And I happen to
be doing a lot of stuff in my

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other life with finances and securities,
and I ask it all kinds of questions

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and it's just remarkable, people,
I swear to you, it is remarkable.

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It is in fact this technology.
Here's what it's called the large language

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model. And by the way,
I have my own theory on that.

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I think is there are outer space
aliens that came here to Earth to do

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this. I don't think anybody programmed
it. I think it's it's weird.

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But anyway, here's the deal.
Seriously, AI, this large language model

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recognizes phrases, words, and the
way you put it, it gets to

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know you and then it goes out
and finds the information and almost instantly puts

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it into an answer and chats back
to you. It can also do other

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things. So here's what I say. Whyever, like when I get in

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my car, I thought it was
amazing. I remember when I got this

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car and I showed marky, Mark, I can talk to my car.

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And so, you know, you
give your car a name. That's the

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wake word, and so we gave
it a name, and so so you

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say, hey car, you know
whatever the name is, and it comes

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alive and you say, you know, set frequency to ninety two point two

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okay, boom, or you can
say turn the heat on or turn the

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air. That's fine, but it
doesn't do a large language model. You

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have to give it the commands it
knows. But I see incorporated now in

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everything will be large language models.
And here's how I see it. And

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you know it's going to happen.
You're in your kitchen. You give your

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oven a name, oven, oven
set ten three seventy five, or better

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yet, oven I want to I
want to broil steaks to medium rare,

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I mean whatever, and they're two
pounds, or or I want to or

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dishwasher set yourself to come on eight
o'clock tonight. It's just amazing what this

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can do. Anyway, And I
know you a lot of people don't care,

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they don't give a rip about technology. I happen to be one of

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these guys that just it just freaks
me out. And I think of all

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these applications, But why would you
ever in a million years ever, you

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know, you remember had the old
joke about setting your VCR way you would

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set it to record stuff or but
think about this, there's not one thing

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we have in our home that would
not be able to take the large language

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model. Now, for all you
old farts like me or older who think,

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oh I don't want that stuff,
it's actually easier because that kind of

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if thing makes life easier. You
don't have to type anything, you don't

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have to remember commands, you don't
have to get into a menu. My

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god, have you ever seen menus
nowadays on new stuff? You know,

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there's different levels of menus. You
go here and then there, and then

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here and then there. So that's
what I see coming. I really do

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in the very very very near future. The idea of having to go into

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a menu and set stuff is ridiculous. It's the same with temperatures in your

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home, you know, thermostat seventy
two degrees boom. Anyway, let me

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go to the phones, Milton,
what's going on with you? Milton?

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What's happening time? I bought a
brand new motor home in February. Where,

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Wow, Milton, what kind?
I think motor homes are fantastic,

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but sometimes people have problems when I
mean, where did you buy it?

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In? What kind? Okay?
Where I was? My wife and I

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were looking for a particular model.
We wanted a code red hark and I

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looked on the internet for one.
The twenty threes that were still on the

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lot were about twenty thousand dollars cheaper
than a twenty four And it's basically the

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same unit. Where'd you buy it? I bought it from a dealer in

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Texas, Canada. Greg Gard Marine
An RV was the JCO dealer. I

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called him up and they were asking
ninety nine nine something, and basically I

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told him what I was looking for. And there's like eight or ten of

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them for sale on RV trader,
all the brand new, all the same

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price, and I told him I
was up front with him. I said,

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listen, I'm going to buy it
from the most reputable dealer who is

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more convenient for me to get to
and gives me the best deal. I

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said, what's your best deal?
And the guy says, well, booking

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you Ford. So I said,
okay, ninety thousand, figuring that he's

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going to come back at me,
you know, ninety five or ninety six

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like that. But anyway, make
a long slury shot. He said,

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I'll call you back in a few
minutes. Yeah, but tell me what

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you paid for it. Let's get
to the problem so I can help you,

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okay. I was surprised that he
jumped at it that quick. So

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anyway, I made arrangements to pick
it up and he got pushed back about

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a week because you said the power
converter wasn't working properly, and they want

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to make sure everything is good before. This is the over of the cab

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Giant van. Right, Yes,
it's a Class C. Yeah, it's

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on a count of one four shifty
casting. Yeah, they're pretty nice.

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How many is it like twenty eight
twenty six feet twenty six? Yeah?

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Okay, so what's going on?
Okay? So they told me he had

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to get the power convert and wain
a week and so anyway, arranged to

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pick it up on the nineteenth I
think it was, And when I get

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there, they said they're so hip
problem with power converter, so they didn't

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get it fixed that day. So
I had no place to go because they

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had already checked out of the hotel, and so they they were nice enough

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to allow me to stay in the
RB. They had it plugged in overnight,

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so I was good. Yeah.
The next day, the guy's under

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there working on it, trying to
figure out why this brand new powerker bird

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is still not working and drilling holes
in the frame. Well, tell me

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this, why why did you go
through with the sail? Well? I

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went through the sale because they got
everything working. He told me, Hey,

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oh, it was just it was
just an effective ground I took care

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of it. Everything's good now and
everything was working and I was anxious to

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get back home, my white bone
white. So what's the problem now?

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Well I found out why he had
to put a new ground wire on it

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because the original ground wire had rusted
off. And when I got it home,

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and why wasn't rusting? Was it
in water? I don't think it

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was in water. I checked with
Jaco. They delivered this in December.

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So where are we going with it? Bro? What's going on? Okay?

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Well, I said you a report
it shows all the things that are

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rusted underneath air. They well,
how did it get rusted under a brand

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new motor home? How did that
happen? I can only assume that it

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ran through madchlor Ride and saw on
the winter roads, and then it sat

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on his lot with that stuff never
being washed off? How many miles on

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it? And come on, that
frame should be a little resistant to whether,

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for God's sakes, it's a motor
home. But I want to ask

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this, okay, and this is
important. Didn't you check this out before

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you bought it? Well? I
didn't crawl underneath it. I've owned probably,

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I don't know eight motor homes of
my life, and I've never seen

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one dis rusted. Okay, you
know, I know that's fair. It

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was brand new. I get what
you're saying. I get with you.

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Anyway, let me ask you something. This was back in February. You

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took delivery. After that you have
had it. Now, what do you

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want done now? Well, from
the day from the town that I got

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home and I saw how bad this
thing was, I called him up.

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I said, listen, this thing
is. You know, it's terrible.

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I can't rely on it because I
was born and raised in the walls everything

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there No, no, I get
it. So why did you keep it?

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I guessed it because I can't get
any cooperation from the dealer. I

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told him I'd either replace his unit
or getting my money back, and he

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said, you can't do that.
Have you put any miles on it?

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I have not just the knowledge from
tech right, do you have financing on

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this? No? Listen, I
would be so pissed off too. But

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god, it's just like I see. I would feel it is a bit

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of a breach of contract. You
bought something brand new and it was,

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But how bad are we exaggerating with
this rust problem? In other words,

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what would it cost to sand blast
it and undercoat it? Well? I

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haven't got on that because because really, Milton, if it wasn't flood damaged,

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it really is not a disclosure issue. They didn't have to tell you

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anything because they probably didn't realize it. And what I want to know is

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this, is it unusual or can
it just be fixed? Tom? Rushed

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when it gets into the wires,
wiring and stuff. Well, you said

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it's underneath from driving through, that
doesn't get up inside wiring. I mean,

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how much wiring, for goodness sakes, is underneath underneath below the frame?

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Well, Tom, they already had
to change the connections on the ground

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wire because yeah, but the ground
wires different, that's different. That's to

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the frame. How many other what
other systems are exposed to rust under there?

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Okay, the power ship of the
leveling jacks is totally rusted and corroded.

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It's still working, but it's totally
rust and coroded. The little motor

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for the drowsy stepped in. Listen, listen, Milton, I will tell

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you this. If it was purchased
as a new RV, I don't think

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I would have crawled under it either. I think it is. But it's

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not a disclosure issue because I think
it would be really difficult to say they

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knew about it and should have told
you. But I do believe, I

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do believe. What's that I said, they didn't know about it. They

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fixed the rusty. I said,
it's not a disclosure issue because they even

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if they knew there was a rusty
ground, that doesn't lead to to Okay,

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now we see more rust we better
tell them they don't have to listen.

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Do you want real weapons or not, because if you want to go

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after that, you're going to lose. If you want something you can fight

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them with. It's a simple breach
of contract. It was not as represented.

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I mean, it's that simple,
okay. And even if they then

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it doesn't get into they didn't know
or they did know. You simply bought

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something that was misrepresented. However,
here's the problem. If we can't talk

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reason into these jerks, you're gonna
have to sue them. That's why I'm

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asking you without and I know i'd
feel the same way. You just bought

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a brand new RV and the last
thing you want to do is have to

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have somebody go up there and sand
blast it. And undercoate it, and

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then you wonder how many things got
exposed, But you won't know until you

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truly get someone to look at it. Okay, well, I mean we

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you listen, Milton, you have
to have some realistic assessment of damages.

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Okay. Are you exaggerating or are
you not? If you take this to

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example, if you if you okay, have you had it up on a

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lift? Milton, it's it's got
lovel with your tom. I hired a

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technician from trans wes RB to come
and do a report. Good you a

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copy of that report? Did the
did the guy I didn't have a chance

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to read it. Did this guy
say that it's extensive rust? Okay,

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this is a statement that he put
on this report. Did you send that

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to me? I have it?
Hold on, No, no, I

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don't have it. Hold on,
Kashina, did you send me this?

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I don't see it here, all
right? Money? Resent Okay, I

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mean I see the one for line
four it says, but I don't see

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this one at all. And I
look at him all No, No,

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I know she's sending it to me
right now. Hold on, I'm gonna

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take a break. Hold on,
I'll come back to you. Man,

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look at I know why you're pissed. I'd be pissed too. But here's

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what we have to weigh. How
much is it going to cost to fix?

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Is it worth a lawsuit? Can
we talk some sense into him?

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Let's get a handle on images.
That's the important thing. Water prols will

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get you the best water at the
kitchen, saying fourteen hundred dollars fully installed

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triple filter reverse osmosis. My guests
will attest it makes the best coffee in

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00:15:11.399 --> 00:15:13.159
the world, but it's the best
drinking water you can have. Three oh

206
00:15:13.159 --> 00:15:22.559
three eight six two five five five
four. Go with a sure thing Denver's

207
00:15:22.600 --> 00:15:26.919
best roofer Excel Roofing dot com.
You don't pay a cent until you're content,

208
00:15:28.519 --> 00:15:33.519
wait time for an insurance checkup free, no obligation. In comparison,

209
00:15:33.639 --> 00:15:37.679
call Compass Insurance paying too much your
coverage at dozens of insurance companies find out

210
00:15:37.759 --> 00:15:41.320
now three all three seven seven to
one help. You'll think you're his only

211
00:15:41.399 --> 00:15:46.200
customer when you choose Frank durand the
real estate Man dot com to list your

212
00:15:46.240 --> 00:15:52.039
home with Remax Alliance three all three
nine two zero sixteen twenty two. Hi

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00:15:52.159 --> 00:15:56.720
Tom Martinez, your troubleshooter three oh
three seven one three talk three oh three

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00:15:56.799 --> 00:16:00.120
seven one three eight two five y
five. All right, Milton, I'm

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00:16:00.200 --> 00:16:03.799
sold. Man. I looked at
this, I would be so pissed.

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00:16:04.879 --> 00:16:10.120
Yes, here's the thing, bro, here's the thing. We got to

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00:16:10.159 --> 00:16:14.279
figure it out. How much you
know? I see what you're saying,

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00:16:14.320 --> 00:16:17.440
you know, fixing it. It
can be done. I mean, it's

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00:16:17.519 --> 00:16:21.240
not insurmountable. But I want to
know. I don't have an idea,

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00:16:21.720 --> 00:16:25.240
and maybe we should talk to one
of our people about what Russ does on

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00:16:25.320 --> 00:16:27.559
a drive shaft like that. I
mean, is that actually going to keep

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00:16:27.639 --> 00:16:33.440
corroding or what I mean? That's
that's terrible. I talked to a body

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00:16:33.440 --> 00:16:37.399
shop yesterday that I'm just swift in
the pass. I wanted him to do

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00:16:37.480 --> 00:16:42.200
it. He said he didn't want
to take it on because he couldn't guarantee

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00:16:42.240 --> 00:16:48.639
that the rust wouldn't come back after
he beat glasses and repaints it. But

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you do understand, Milton, if
you bought it perfectly, and I'm not

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00:16:52.320 --> 00:16:56.600
suggesting you should be satisfied, but
it would have happened to you too with

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00:16:56.679 --> 00:17:00.759
Matt Chloride, right, I mean, this is not like it's not like

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00:17:00.840 --> 00:17:06.519
it's not going to happen. Tom. When bad Clara gets on your vehicle,

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00:17:06.680 --> 00:17:11.759
typically after the winter, you run
through rain if washes it off,

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00:17:11.839 --> 00:17:15.839
or you go through a car washing
and washes it off, and so you

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00:17:15.880 --> 00:17:18.480
don't get that kind of corrosion.
Now I know you're saying. If you're

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00:17:18.519 --> 00:17:22.599
saying, if you had it,
you would take care of it and get

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00:17:22.599 --> 00:17:26.839
it cleaned, and it wouldn't just
sit there exactly, this sat on the

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00:17:26.880 --> 00:17:30.440
dealer's slot for now. Listen,
do they say they will do absolutely nothing?

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00:17:32.240 --> 00:17:36.519
He The dealer keeps referring me to
Jacob, and Jacob keeps telling me

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00:17:36.640 --> 00:17:41.480
their warranty does not cover rust.
Anything that's rusted is not warrantable. But

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00:17:41.599 --> 00:17:45.400
it's not ja COR's it's not Jaco's
problem. Well, I bought it.

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00:17:47.160 --> 00:17:48.680
I bought it Brandon new. I
could have bought a used one. You

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00:17:48.720 --> 00:17:52.599
didn't buy it from Jacob. No, but I bought it from the dealer

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00:17:52.920 --> 00:17:57.920
with Jaco's want factory warranty. But
Jaco does not warranty rust. Let's go

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00:17:59.000 --> 00:18:03.240
in that circle again. Jacob built
it, the dealer sold it to you.

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00:18:03.599 --> 00:18:07.359
The dealer took custody and control.
The dealer is responsible for its condition.

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00:18:08.119 --> 00:18:15.039
All Jaco is responsible for is its
warranty. They never promise anyone anything

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00:18:15.119 --> 00:18:18.559
will be rustproof. So again,
Milton, I am trying to keep you

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00:18:18.680 --> 00:18:26.079
focus on who the bad guy is. Well, I believe that's the dealer.

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00:18:26.200 --> 00:18:30.279
But Jacob has been absolutely no help
in the situation. And what should

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00:18:30.400 --> 00:18:33.400
Jaco do? Tell me what they
should do? Well, you know I

249
00:18:33.400 --> 00:18:37.519
had a similar problem with tell me
what, Jacob, what do you think

250
00:18:37.559 --> 00:18:40.319
they should do? Tell me that
part. I think they should put a

251
00:18:40.359 --> 00:18:42.359
little pressure on the dealer to get
Okay, that I agree with. That

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00:18:42.480 --> 00:18:47.519
I agree with because if they want, you know, they you don't want

253
00:18:47.599 --> 00:18:52.559
your your product going out to people
that put a bad spin on your product.

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00:18:52.640 --> 00:18:56.960
I get that. But did they
did Jaco talk to them at all?

255
00:18:57.200 --> 00:19:00.400
I don't know. They have been
an absolute no help till right.

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00:19:00.799 --> 00:19:06.039
We need to give this to somebody
who's going to take some time to call

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00:19:06.119 --> 00:19:10.640
the dealer. However, I'm going
to tell you something, Milton. We

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00:19:10.720 --> 00:19:15.640
can only talk to them and pressure
them and tell them what what we do

259
00:19:15.720 --> 00:19:19.799
is give a preview of coming attractions
and maybe they see the wisdom in just

260
00:19:19.920 --> 00:19:25.279
exchanging the damn thing out. But
I don't think they will. I think

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00:19:25.319 --> 00:19:30.599
you're gonna have to do a lawsuit. And as with all product and any

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00:19:30.680 --> 00:19:37.799
kind of lawsuit, unless you have
to weigh the cost to the benefit.

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00:19:37.640 --> 00:19:41.519
Let's say, and Milton, I
don't mean to exaggerate or even make you

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00:19:41.559 --> 00:19:45.440
feel bad, but there is no
lawsuit in the world. And I don't

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00:19:45.440 --> 00:19:51.119
care what people say. I've been
through twenty one lawsuits. I will tell

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00:19:51.160 --> 00:19:59.640
you there's not one lawsuit in the
world that you will not invest fifty thousand

267
00:19:59.720 --> 00:20:03.759
dollars. Not one. There's not
one. I mean small claims court,

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00:20:03.839 --> 00:20:10.039
yes, but once you get into
suing a company, depositions and discovery,

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00:20:11.000 --> 00:20:15.160
when you get to the courthouse steps, you're into your forty thirty or forty,

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00:20:15.160 --> 00:20:21.039
you're gonna be fifty or more to
win. The problem is not all

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00:20:21.160 --> 00:20:25.920
lawsuits carry attorneys fees. I don't
know about this. I don't know what

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00:20:26.000 --> 00:20:29.559
you would sue, wonder and if
you could even think about getting attorneys fees.

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00:20:29.880 --> 00:20:33.839
But Milton, that is the reality
of what you're facing right now.

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00:20:33.279 --> 00:20:37.359
Okay, we want to help.
I am in agreement with you. I

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00:20:37.400 --> 00:20:45.480
am in agreement that they suck.
So so, guys, who should we

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00:20:45.559 --> 00:20:48.880
assigned. I mean, really,
we should give this to somebody who's gonna

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00:20:48.920 --> 00:20:52.279
at least turn the screws a little
when they call them. So Kaschina,

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00:20:52.359 --> 00:20:56.480
let me know what you think.
Let's just give Chopper. Is he there?

279
00:20:56.119 --> 00:21:00.240
He is not in studio, but
he's available for cases. Let's just

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00:21:00.400 --> 00:21:06.799
let's see what Chopper can do with
this. And it's a pretty clear cutcase.

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00:21:07.200 --> 00:21:10.160
They're going to have to exchange it, and they're not going to probably,

282
00:21:10.240 --> 00:21:14.160
but we won't. Milton, are
you prepared to take this to court?

283
00:21:15.359 --> 00:21:19.960
Well, that's the problem. I'm
seventy nine years old. What Yeah,

284
00:21:19.960 --> 00:21:22.920
I'm seventy nine years old. Your
old fart. You shouldn't be on

285
00:21:22.960 --> 00:21:30.759
the road. I mean, that's
my downside. I had a bigger one

286
00:21:30.839 --> 00:21:33.920
now now this one's a lot of
easier drive dross more like you know,

287
00:21:33.640 --> 00:21:37.480
hey, Milton, listen, man, seriously, Milton, you know,

288
00:21:37.759 --> 00:21:41.720
just think of this. You're almost
old enough to be president. Yeah.

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00:21:41.799 --> 00:21:45.319
Right, So here's what I want
to do, man, I want to

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00:21:45.359 --> 00:21:48.519
at least take a stab at it. And I do believe though, there

291
00:21:48.559 --> 00:21:52.079
are people that can fix that,
and I mean it. What they'd have

292
00:21:52.119 --> 00:21:56.599
to do is just disconnect the wiring
not disconnected, but unscrew it, wrap

293
00:21:56.640 --> 00:22:02.079
it, bead blast on nderneath and
paint. I mean it could probably be

294
00:22:02.079 --> 00:22:06.839
better than factory. And you got
to weigh that cost. You got to

295
00:22:06.839 --> 00:22:12.559
weigh that cost to suing. But
let's first at least have someone call Denise.

296
00:22:15.240 --> 00:22:21.920
What's going on? Denise? Well, I'm a senior disabled citizens and

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00:22:22.079 --> 00:22:26.240
I have a terrible landlord. Uh
oh and how long have you been there,

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00:22:26.680 --> 00:22:30.480
Denise? Five years with no lease? Well, I'm going to tell

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00:22:30.480 --> 00:22:34.359
you something. Here's the good news. There are more rights than ever.

300
00:22:34.920 --> 00:22:40.720
Let's let's explore them. Coming up. I'm Tom Martine three oh three seven

301
00:22:40.920 --> 00:22:48.880
one three talks seven one three eight
two five five Go with a sure thing

302
00:22:49.000 --> 00:22:53.440
Denver's best roofer Excel Roofing dot com. You don't pay a cent until you're

303
00:22:53.440 --> 00:23:00.400
content. Time for an insurance check
up free, no obligation. In comparison,

304
00:23:00.559 --> 00:23:06.440
call Compass Insurance paying too much your
coverage at dozens of insurance companies find

305
00:23:06.440 --> 00:23:08.759
out now three all three seven seven
to one help. You'll think you're his

306
00:23:08.920 --> 00:23:12.839
only customer when you choose Frank durand
the real estate Man dot com to list

307
00:23:12.960 --> 00:23:22.720
your home with Remax Alliance three all
three nine two zero sixteen twenty two.

308
00:23:25.440 --> 00:23:30.160
Hi Tom Martino three three seven one
three talks seven one three eight two five

309
00:23:30.279 --> 00:23:36.119
five. So Denise, you're a
senior citizen, you're renting, and you

310
00:23:36.160 --> 00:23:40.559
have a bad landlord. How long
have you been there? Five years?

311
00:23:40.599 --> 00:23:44.160
And did it all of a sudden
turn bad or you just finally had enough?

312
00:23:44.559 --> 00:23:48.079
Tell me the real story. Okay. Well, when I moved in,

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00:23:48.160 --> 00:23:51.519
the windows were broke. He said
it replaced one every year. You're

314
00:23:51.559 --> 00:23:56.680
talking five years ago, yes,
and he said he would replace a window

315
00:23:56.759 --> 00:24:00.039
a year, and he has not
replaced any Okay, so you have I

316
00:24:00.079 --> 00:24:03.519
want to, I want to.
So this is ongoing. This guy was

317
00:24:03.559 --> 00:24:07.599
bad or this woman was bad from
the start. So tell me about the

318
00:24:07.039 --> 00:24:12.000
existing problems. You have cracked windows, Yes, I have cracked windows.

319
00:24:12.039 --> 00:24:17.000
And they have that you know,
that screen over them, you know to

320
00:24:17.079 --> 00:24:19.319
filter it like and I okay,
So what else cracked? If we just

321
00:24:19.400 --> 00:24:22.920
make a major list here, just
major categories cracked windows? What else?

322
00:24:23.680 --> 00:24:27.119
Okay? The swamp cooler doesn't work, It never got covered, never gets

323
00:24:27.119 --> 00:24:32.720
covered in the winter, It leaks
water, it leaks cold are okay?

324
00:24:32.839 --> 00:24:36.480
What else I got that? Okay? So cracked windows swamp cooler. What

325
00:24:36.559 --> 00:24:41.720
else? I have mice? Problem
with mice? And okay, there's a

326
00:24:41.759 --> 00:24:44.799
reason I'm having you go over the
major problems. I want to talk about

327
00:24:44.799 --> 00:24:48.559
habitability. So we got a cracked
window, windows, a swamp cooler,

328
00:24:48.759 --> 00:24:53.680
mice. What else? The heat
bill gets outrageous because of the windows,

329
00:24:55.519 --> 00:25:00.200
mice? Well, the heat okay, what else? Okay? The toilet's

330
00:25:00.240 --> 00:25:03.640
backing up in the tub. The
sink's backing up. Okay, so you

331
00:25:03.680 --> 00:25:10.200
have drainage backup? How often does
it back up? Well, it's been

332
00:25:10.240 --> 00:25:14.359
over a year now since it had
been backed up before. I imagine I

333
00:25:14.440 --> 00:25:17.160
lose. And when it backs up? Does he come and get it clean

334
00:25:17.240 --> 00:25:22.720
professionally? No? No, what
do you do about that? He gets

335
00:25:22.799 --> 00:25:25.359
mad at me, hed No,
but I mean what do you do?

336
00:25:25.480 --> 00:25:30.759
Has it ever gotten backed up onto
carpet or floors? No? But I

337
00:25:30.799 --> 00:25:37.240
can't shower right now. I haven't
showered since Sunday. It's why why he

338
00:25:37.319 --> 00:25:40.240
won't answer my call? No,
no, no, I'm asking what about

339
00:25:40.240 --> 00:25:42.319
the shower? Why can't you shower? Did you have a recent backup?

340
00:25:44.400 --> 00:25:47.920
Yes? The toilet backs up into
the tub and whenever I take a shower.

341
00:25:48.000 --> 00:25:52.000
Oh god, Oh god, Okay, okay, So what else?

342
00:25:52.279 --> 00:25:55.599
Uh? And I'm not saying you
don't have enough, I'm just asking what

343
00:25:55.680 --> 00:26:00.599
else? Well, that's that's about
okay. Now listen, here's what I

344
00:26:00.599 --> 00:26:03.880
want to say. Here's what I
was looking for, Denise. Here's what

345
00:26:03.920 --> 00:26:11.960
I'm looking for. What municipality are
you in jeff Co? Is it unincorporated

346
00:26:11.039 --> 00:26:17.599
Jefferson County? I'm in Lakewood.
I'm in Lakewood, all right. I'm

347
00:26:17.640 --> 00:26:22.000
looking for standards of habitability and what
would violate it. Let me tell you

348
00:26:22.440 --> 00:26:26.119
what would not violate the standards.
We got to find something that would.

349
00:26:26.599 --> 00:26:33.839
The cracked windows could be security and
safety, but probably not if they're just

350
00:26:33.039 --> 00:26:37.880
cracked. When you say cracked,
are they opened to the outside and can

351
00:26:37.920 --> 00:26:41.440
you put your hand through them?
No? The back one, the one

352
00:26:41.480 --> 00:26:45.279
in my bedroom, is nothing but
plexiglass. He replace. I don't think

353
00:26:45.319 --> 00:26:49.559
we're going to get them on habitability
for the glass. The swamp cooler,

354
00:26:49.720 --> 00:26:52.519
we're not going to get them on
at all. That That just doesn't work.

355
00:26:53.119 --> 00:26:57.480
Mice. Now, if the swamp
cooler caused any kind of mold,

356
00:26:59.079 --> 00:27:03.759
again, people exaggerate about mold.
However, it is a habitability safety standard.

357
00:27:03.799 --> 00:27:07.920
If it's a bad mold. The
other thing would be mice that we

358
00:27:07.000 --> 00:27:12.759
can get them on, and the
toilet definitely. So here's the problem.

359
00:27:12.880 --> 00:27:18.720
Let me explain this to you.
If we confront this landlord on habitability issues,

360
00:27:19.359 --> 00:27:25.920
or we get the health department or
someone involved, sometimes the landlord will

361
00:27:26.079 --> 00:27:32.440
just have you leave and fix it. And so are you prepared? Are

362
00:27:32.480 --> 00:27:37.640
you prepared to get another place?
Because you can and you have more than

363
00:27:37.839 --> 00:27:45.160
enough reason. I have been on
housing for five years. I'm ready to

364
00:27:45.200 --> 00:27:49.440
put everything in storage and be homeless. Well, well, I don't think

365
00:27:49.480 --> 00:27:52.519
you need to do that. But
when you say on housing, what do

366
00:27:52.559 --> 00:27:57.240
you mean. I've been trying to
get on them like a voucher. You've

367
00:27:57.279 --> 00:28:00.640
been on a waiting list. Yes, I've been on a waiting What do

368
00:28:00.680 --> 00:28:06.880
you pay for ren? Eleven hundred
a month? Okay? Started out at

369
00:28:06.880 --> 00:28:11.960
eight fifty and he keeps the raising
it and uh, yeah, it's eleven

370
00:28:11.039 --> 00:28:15.400
hundred. He's just collecting the money
on Benmo and not talking to me.

371
00:28:15.799 --> 00:28:21.359
The owner of the trailer park.
Wait a minute, Oh you didn't tell

372
00:28:21.359 --> 00:28:26.279
me it was a trailer. It's
a trailer. Yeah, you have a

373
00:28:26.319 --> 00:28:33.039
few less rights there. Oh jeez. Okay, okay, hold on,

374
00:28:33.599 --> 00:28:38.559
Let's figure this out. Jeez,
hold on, I'm Tom Martino three oh

375
00:28:38.680 --> 00:28:45.079
three seven to one three Talks seven
one three eight two five five. I

376
00:28:45.119 --> 00:28:47.640
still want to call the guy.
I'm afraid she's going to be evicted.

377
00:28:47.759 --> 00:28:52.359
I we got to figure this one
out. We do. Oh man,

378
00:28:52.759 --> 00:28:56.039
we have more coming up to Denver
Regen. By the way, weight loss

379
00:28:56.759 --> 00:29:03.799
Semaglue Tide compounded to your door with
supplies two hundred and fifty bucks a month.

380
00:29:03.079 --> 00:29:07.119
You cannot beat that anywhere, and
of course you get doctor consultations as

381
00:29:07.160 --> 00:29:18.839
well. Denver Regen dot com.
Go with a sure thing Denver's Best roofer

382
00:29:18.960 --> 00:29:26.119
Excel Roofing dot com. You don't
pay a cent until you're content. Time

383
00:29:26.160 --> 00:29:30.039
for an insurance check up free,
no obligation. In comparison, call Compass

384
00:29:30.039 --> 00:29:33.720
Insurance paying too much your coverage at
dozens of insurance companies find out now three

385
00:29:33.799 --> 00:29:37.640
oh three seven seven to one help. You'll think you're his only customer when

386
00:29:37.640 --> 00:29:41.359
you choose Frank durand the real estate
Man dot com to list your home with

387
00:29:41.480 --> 00:29:49.319
Remax Alliance three oh three nine two
zero sixteen twenty two. Hi Tom Martino

388
00:29:49.400 --> 00:29:52.599
here, three oh three seven one
three talks seven, one, three,

389
00:29:52.839 --> 00:30:00.559
eight, two, five five.
Denise, I'm gonna ask you, do

390
00:30:00.599 --> 00:30:04.680
you want us to call your landlord
and see maybe they'll respond when they know

391
00:30:04.720 --> 00:30:08.160
we're looking at him and it's in
the media. It could backfire too.

392
00:30:08.759 --> 00:30:11.599
I don't know what to tell you. What do you think? I don't

393
00:30:14.119 --> 00:30:17.480
know either. I've got all his
texts that he sent me. I was

394
00:30:17.519 --> 00:30:21.759
in the hospital in September, October
and November last year, and he was

395
00:30:21.799 --> 00:30:26.240
sending me texts in November that the
mice weren't his problem, and I was

396
00:30:26.359 --> 00:30:29.720
told no, no, no,
no, the mice are his problem.

397
00:30:29.799 --> 00:30:33.839
But it could be a trailer park
problem too. Now does he own this

398
00:30:33.920 --> 00:30:40.599
trailer or the park he owns the
trailer. He could be it could be,

399
00:30:41.359 --> 00:30:45.000
Denise, it could be that it
is a trailer park problem. See,

400
00:30:45.000 --> 00:30:49.559
this is where it gets complicated with
trailers because you have two. I'm

401
00:30:49.559 --> 00:30:52.319
sorry. I did talk to the
owner of the park and he told me

402
00:30:52.359 --> 00:30:56.599
there's no backup problem in the park
and he told me not to bother the

403
00:30:56.640 --> 00:31:00.240
owner of my trailer, and he
wanted to give me money to get very

404
00:31:00.319 --> 00:31:08.079
No, Jim, yeah, it
is the park there. There's not enough

405
00:31:08.160 --> 00:31:12.440
drain in the trailer. If it
was a drain in the trailer, it

406
00:31:12.480 --> 00:31:18.400
would always back up. It has
to be the park. See now it's

407
00:31:18.440 --> 00:31:22.839
a whole different ballgame. Your landlord
may not be responsible for some of this.

408
00:31:25.720 --> 00:31:30.519
I'm serious, I'm not trying to
I don't know, I don't I

409
00:31:30.559 --> 00:31:36.839
have to be straight with you.
This drainage problem, there's probably a ninety

410
00:31:36.920 --> 00:31:41.119
nine percent chance it's in the trailer
parks problem. It's not going to be

411
00:31:41.240 --> 00:31:45.799
the local trailer. How big is
that trailer. It doesn't have much of

412
00:31:45.839 --> 00:31:49.680
a drain line. It's not like
a house where you have a big service

413
00:31:49.759 --> 00:31:56.160
line. The service line and everything
belongs to the trailer park. The only

414
00:31:56.279 --> 00:32:00.680
thing the trailer has is from its
drains to the inlet at the park.

415
00:32:01.640 --> 00:32:07.240
There's there's almost no chance. I
mean, if let's put it this way,

416
00:32:07.359 --> 00:32:10.640
if it was the trailer and you
never did anything to clear it,

417
00:32:10.640 --> 00:32:17.519
it wouldn't have been cleared. So
that's gonna be Denise. You may,

418
00:32:17.640 --> 00:32:22.119
and I'm serious, you may want
to start looking for a place because we

419
00:32:22.240 --> 00:32:25.160
have You're not going to get the
You've got to get the trailer park to

420
00:32:25.200 --> 00:32:30.319
do something. And the trailer park
doesn't care because the owner isn't going to

421
00:32:30.359 --> 00:32:37.079
pressure the trailer park. You can
call the health department, but you're gonna

422
00:32:37.279 --> 00:32:43.680
they're gonna redtag it and that's not
gonna help you. No, Right,

423
00:32:44.599 --> 00:32:46.680
So is there a possible Have you
been looking for a place to live?

424
00:32:47.960 --> 00:32:52.680
Yes, I have. I've gone
through Foothills Regional Housing, West Metro Housing.

425
00:32:52.759 --> 00:33:00.200
Are that a housing authority? Yes? Perhaps you should give yourself a

426
00:33:00.240 --> 00:33:07.319
Spanish surname and pretend you're from Venezuela. That's exactly what I thought. Hey,

427
00:33:07.359 --> 00:33:10.240
I'm Polish, I'm a minority,
Okay, I mean you know,

428
00:33:10.400 --> 00:33:15.839
I mean, I swear to God
we have people that are dying for housing

429
00:33:16.680 --> 00:33:20.640
and I don't want to get into
it right now. But and and by

430
00:33:20.640 --> 00:33:23.480
the way, I'm not saying we
shouldn't help I'm helping Venezuelan families too,

431
00:33:23.519 --> 00:33:29.160
but I'm not helping them on the
public dole. You know, they're they're

432
00:33:29.240 --> 00:33:31.799
working, they're trying to, you
know, lift themselves up. Denise,

433
00:33:32.839 --> 00:33:37.519
I don't think we should call the
landlord right this minute. I mean I

434
00:33:37.559 --> 00:33:42.079
don't think we should because I think
it's going to cause a whole can of

435
00:33:42.119 --> 00:33:45.960
worms. And I don't want to
get you out on the street, and

436
00:33:45.359 --> 00:33:51.039
I you know, he's collected all
the rents every month and doesn't do one

437
00:33:51.119 --> 00:33:55.920
darn thing and everything, But what
you're talking about he can't solve. Now.

438
00:33:55.960 --> 00:34:04.359
The windows he can, the windows
he can. The mice problem looks.

439
00:34:04.400 --> 00:34:07.679
He texts me, he can't believe
I couldn't pay twenty dollars to put

440
00:34:07.719 --> 00:34:12.679
furnace filters in here. Well,
I'm going to tell you that's another thing

441
00:34:13.039 --> 00:34:17.840
that can go either way. It's
not unusual for tenants to change their own

442
00:34:17.920 --> 00:34:23.119
furnace filters, but in other cases
the landlord does it. All of this

443
00:34:23.239 --> 00:34:27.760
is spelled out in a lease,
and you don't have a lease. And

444
00:34:27.840 --> 00:34:30.639
I understand you're older and you want
somebody to do this. I get that,

445
00:34:30.800 --> 00:34:35.880
Denise. If listen, if anybody
in the Lakewood area might have a

446
00:34:35.880 --> 00:34:39.440
place to rent, give us a
call. Get Denise's information. I'm Tom

447
00:34:39.480 --> 00:34:46.079
Martino. Go with a sure thing, Denver's Best roofer Excel roofing dot com.

448
00:34:46.119 --> 00:34:52.440
You don't pay a cent until you're
content. Please time for an insurance

449
00:34:52.519 --> 00:34:57.800
check up free, no obligation.
In comparison, call Compass insurance paying too

450
00:34:57.880 --> 00:35:01.119
much your coverage at dozens of insurance
companies find out now three all three seven

451
00:35:01.239 --> 00:35:05.880
seven to one help. You'll think
you're his only customer when you choose Frank

452
00:35:05.960 --> 00:35:09.519
durand the real estate Man dot com
to list your home with Remax Alliance three

453
00:35:09.559 --> 00:35:22.840
all three nine two zero sixteen twenty
two. Yeah, Rip new need advice

454
00:35:22.960 --> 00:35:30.039
so you don't have the come run
ins as can show. Shooter's gonna help

455
00:35:30.280 --> 00:35:38.199
come man. Six is the Troubleshooter
Show. Now, Tom Martino, Hi,

456
00:35:38.440 --> 00:35:44.519
Tom Martino, Your Troubleshooter three O
three seven one three talk three oh

457
00:35:44.559 --> 00:35:46.760
three seven one three eight two five
five or three oh three Martino three oh

458
00:35:46.760 --> 00:35:53.880
three six two seven eight four six
six, Welcome to the show. We

459
00:35:54.000 --> 00:36:01.199
got Brook with us from red Rocks
rs dot com and we talked about a

460
00:36:01.239 --> 00:36:07.679
grant program at one time. Brooke
and the grant program for commercial systems,

461
00:36:07.760 --> 00:36:09.920
right, is that the one we're
talking about? Yep, exactly right.

462
00:36:10.000 --> 00:36:17.280
So you've had clients that have commercial
systems, but it's specifically for commercial systems

463
00:36:17.280 --> 00:36:22.559
in rural areas. Yeah, as
long as it's an in eligible area,

464
00:36:22.599 --> 00:36:27.960
which is pretty much anything not on
twenty five, not on WHATLKS. So

465
00:36:28.000 --> 00:36:30.400
there's a lot of things classified as
rural. Okay, so if they have

466
00:36:30.480 --> 00:36:36.679
a business and they want a solar
system, you have grant writers that can

467
00:36:36.719 --> 00:36:39.360
help get them. Now, these
grants are not you don't pay them back.

468
00:36:39.400 --> 00:36:44.679
They just they're granted. Yep,
exactly, It's just a check that

469
00:36:44.719 --> 00:36:46.480
comes from the MAILU. Plus,
you have tax credits. Now, have

470
00:36:46.639 --> 00:36:52.480
you had any clients with the tax
credit and the grant? No out of

471
00:36:52.519 --> 00:36:57.760
pocket? They actually get paid to
go solar. Now you see, people,

472
00:36:57.800 --> 00:37:00.679
you might be thinking, we're full
of it, and then listen to

473
00:37:00.719 --> 00:37:06.320
this, because the government is in
such a push for solar. If you

474
00:37:06.480 --> 00:37:09.719
have an eligible commercial system and they
can find out with a phone call or

475
00:37:09.760 --> 00:37:15.679
two, you get not only enough
to pay for the system, but possibly

476
00:37:15.760 --> 00:37:22.519
more. And they they don't just
say we'll only pay up to a certain

477
00:37:22.519 --> 00:37:25.239
amount, or do they just flat
out right a check. It's up to

478
00:37:25.280 --> 00:37:30.679
a million dollars is the grant.
So so if your system costs five hundred

479
00:37:30.719 --> 00:37:34.719
grand, how do you put money
in your pocket? Yes? Or two

480
00:37:34.760 --> 00:37:37.039
hundre grand or one hundred grand,
whatever the number is. I'm going to

481
00:37:37.159 --> 00:37:39.960
use one hundred because it's just easier, of course, Yeah, one hundred

482
00:37:39.920 --> 00:37:43.320
grand, Okay, one hundred grand. So of that one hundred grand,

483
00:37:43.440 --> 00:37:45.679
then the government would actually give you
one hundred and thirteen thousand to do the

484
00:37:45.679 --> 00:37:50.280
project through the tax credits appreciation it
GRI. Why would they give you more

485
00:37:51.559 --> 00:37:54.119
uh to do it? Because they
as an incentive because if you're in one

486
00:37:54.119 --> 00:37:59.280
of those rural areas or energy distressed
areas, then you're helping out the grid

487
00:37:59.519 --> 00:38:02.440
by helping them to maintain their electrical
So the government wants you to help out

488
00:38:02.480 --> 00:38:07.840
the grid and they incentivize you with
extra money yep. Okay. Then these

489
00:38:07.880 --> 00:38:10.039
commercial operators then once they have a
system, listen to this. People,

490
00:38:10.320 --> 00:38:15.119
once they have a system, not
only did they make money putting it in,

491
00:38:15.480 --> 00:38:19.679
but then they make money selling to
the grid. They can sell to

492
00:38:19.719 --> 00:38:22.840
the grid, or for instance,
if you have like tenants, then you

493
00:38:22.920 --> 00:38:27.840
can charge them retail rates for the
power because you're essentially normal normal retail exactly.

494
00:38:27.960 --> 00:38:31.840
And that's not considered being a utility, no, not if it's your

495
00:38:31.880 --> 00:38:37.960
own building. And so if you
have tenants, they pay for that,

496
00:38:37.039 --> 00:38:42.880
you charge them for their share of
electric based on real rates yep. And

497
00:38:42.920 --> 00:38:47.159
so you can actually make money there. Plus all of your electricity is taken

498
00:38:47.199 --> 00:38:52.960
care of absolutely, so if you
figure so, but can you sell to

499
00:38:52.960 --> 00:38:57.440
the grid or not? Or do
you mostly just not have enough to sell

500
00:38:57.480 --> 00:39:00.960
to the grid. Mostly in most
of these systems, to the person that

501
00:39:00.000 --> 00:39:02.880
we're working with, you can always
sell back to the grid. It just

502
00:39:02.960 --> 00:39:07.960
depends on how much, because it's
better to actually resell it to your tenants.

503
00:39:08.519 --> 00:39:12.519
Yes, you're gonna make a much
better ROI to resell to your tenants.

504
00:39:12.840 --> 00:39:15.079
So with reselling to your tenants and
the money you put in your pocket,

505
00:39:16.000 --> 00:39:20.800
you're turning a cash flow. Yeah, absolutely, plus saving on your

506
00:39:20.840 --> 00:39:24.679
own electric if you have a unit
there. Yep. So like I'm working,

507
00:39:24.719 --> 00:39:29.880
for instance, with somebody doing a
solar field. So they're selling to

508
00:39:30.000 --> 00:39:34.400
like a whole neighborhood back and they're
selling it at eight cents per kiloot hour

509
00:39:34.679 --> 00:39:39.079
Retail is fourteen cents. So the
neighborhood's making money because they're the neighborhood's saving

510
00:39:39.159 --> 00:39:43.840
money. The neighborhood saving money.
And then this provider is allowed to do

511
00:39:43.880 --> 00:39:45.639
that. Yeah, and they're making
about six cents per kilo ood hour if

512
00:39:45.679 --> 00:39:47.960
you're talking about a ton of power, Okay, hold on a sec.

513
00:39:49.320 --> 00:39:52.960
They're actually a little mini power company
and that's legal. Yep. You just

514
00:39:53.000 --> 00:39:57.079
have to go through the proper steps
with the utility company, and how do

515
00:39:57.159 --> 00:40:00.880
they how do they get the power
to the neighborhoods. They just go through

516
00:40:00.920 --> 00:40:04.559
the utility company's grid. So you
do a you do a solar garden,

517
00:40:04.719 --> 00:40:07.760
and the utility company doesn't care.
They want this again. Colorado is going

518
00:40:07.800 --> 00:40:12.559
one hundred percent electric by twenty forty. The utilities in Colorado are pushed to

519
00:40:12.599 --> 00:40:15.760
put in solar and figure out how
to handle their grid. So this company

520
00:40:15.920 --> 00:40:21.960
selling to the neighborhood is making money. Oh yeah, a ton, God,

521
00:40:22.079 --> 00:40:25.039
people, I'm serious, this is
this is all I know. This

522
00:40:25.079 --> 00:40:29.639
sounds like some kind of scam.
I swear to God because it's so cool

523
00:40:30.239 --> 00:40:34.000
and it's not. By the way, of course, redrocksars dot com.

524
00:40:34.199 --> 00:40:36.599
I'm telling you call if you have
any questions, you have a business,

525
00:40:36.639 --> 00:40:38.519
you better give us a call or
you can call them directly. Three oho

526
00:40:38.519 --> 00:40:43.039
three seven zero four two four four
nine. I want to go to Lisa,

527
00:40:43.119 --> 00:40:45.599
Lisa. What's happening, Lisa?
Yet you called us once before,

528
00:40:45.639 --> 00:40:52.199
didn't you, Lisa? I think
so. My therapist that Community Root Center

529
00:40:52.320 --> 00:40:55.679
kind of referred me to you.
Oh maybe you didn't. I'm sorry.

530
00:40:55.800 --> 00:40:59.760
It was marked as a follow up, and I thought we have talked before,

531
00:40:59.760 --> 00:41:02.840
but we haven't. That's to be
the first time. Okay, that's

532
00:41:02.840 --> 00:41:08.119
fine, But what what are you
calling about, Lisa? Yeah, this

533
00:41:08.280 --> 00:41:14.599
is like I kind of just want
to share my story with anybody that's that's

534
00:41:14.639 --> 00:41:21.119
listening. Well, we're listening.
What what is it about? Me and

535
00:41:21.199 --> 00:41:25.679
my mom have lived in three different
counties. This is the third one that

536
00:41:25.760 --> 00:41:31.320
we've we've lived in uh where people
are making illegal drugs and smoking them.

537
00:41:32.119 --> 00:41:35.880
Oh that's you. Do you want
to know why? Because no one does

538
00:41:35.920 --> 00:41:40.800
anything about it? Yeah? Exactly. You have lived in three places.

539
00:41:43.000 --> 00:41:49.559
Mm hmm, like three apartment houses. The first one we lived in was

540
00:41:50.119 --> 00:41:53.320
in Commerce City the year before last
year. But are the apartment houses?

541
00:41:55.599 --> 00:42:02.760
The place that I'm in right now
is actually like residential. I'm disabled,

542
00:42:04.480 --> 00:42:08.119
Okay, so you're in a single
family home right now. It's like,

543
00:42:09.280 --> 00:42:14.639
okay, got it? Okay,
So so you lived in three different places

544
00:42:15.199 --> 00:42:20.199
and you're telling me that in each
time, the neighbors were making and using

545
00:42:20.239 --> 00:42:28.920
drugs. Yeah yep, yeah,
see this is what you call an unsolvable

546
00:42:29.000 --> 00:42:37.280
problem. Yeah. So you're case
worker. You said he referred you to

547
00:42:37.360 --> 00:42:43.159
us. Yeah, yeah, Community
Reach out, Well, my surface,

548
00:42:43.239 --> 00:42:47.719
she said, Well, you know, did she did she think that there

549
00:42:47.719 --> 00:42:52.079
were maybe some laws being broken and
that the police should help or what was

550
00:42:52.119 --> 00:42:54.920
on her What did she think?
Because we would love to help if we

551
00:42:54.920 --> 00:43:00.920
could, if there's something we can
do, why don't you share a little

552
00:43:00.960 --> 00:43:05.840
more about the problem and about the
neighborhood and all that. Yeah, the

553
00:43:05.880 --> 00:43:10.159
first time like this this happened to
us was in Commerce City, like in

554
00:43:10.239 --> 00:43:16.559
twenty twenty two. Okay, we
we were living in a town home,

555
00:43:16.679 --> 00:43:21.119
like we had paid my mom paid
the equity off on it, like some

556
00:43:21.320 --> 00:43:27.480
years ago. You mean it was
her own town home. We like paid

557
00:43:27.519 --> 00:43:30.639
rent every month. But yeah,
like she paid the equity off, so

558
00:43:30.679 --> 00:43:34.320
we I don't know what that means. If she was paying rent she paid

559
00:43:34.360 --> 00:43:40.760
the equity off, what does that
mean. I'm not sure what that means.

560
00:43:40.360 --> 00:43:49.320
Yes, it's kind of like we
were under a cooperative housing. Okay,

561
00:43:49.519 --> 00:43:52.960
let me ask this, Lisa.
Did your mom own that town home

562
00:43:52.079 --> 00:43:59.800
or did she rent it? She
didn't really own it, Okay, we

563
00:44:00.119 --> 00:44:04.400
just rent everyone, but she did, Like everyone there had equity they'd have

564
00:44:04.440 --> 00:44:07.239
to pay on every month. The
equity on it was paid off. I

565
00:44:07.239 --> 00:44:12.239
think the way that you can maybe
think of it as the cooperative housing owned

566
00:44:12.840 --> 00:44:16.960
the property that the town homes were
on, and everyone just pay their equity

567
00:44:16.960 --> 00:44:21.079
every month. I don't know what
that means, but okay, so they

568
00:44:21.119 --> 00:44:23.760
paid their fair share or whatever.
Well, anyway, so you moved from

569
00:44:23.760 --> 00:44:34.760
there to where to downtown Denver and
then what you went into another place where

570
00:44:34.800 --> 00:44:43.599
they were doing drugs. I'm actually
in like residential housing for disabled people.

571
00:44:44.159 --> 00:44:47.679
Now, is your mom disabled as
well? Yeah? She is? Okay,

572
00:44:47.760 --> 00:44:58.280
So are you both getting subsidized housing? No, there's like a home

573
00:44:58.400 --> 00:45:05.079
support agency residential What kind of disability
do you have, Lisa, I'm on

574
00:45:05.119 --> 00:45:10.639
the spectrum okay, and I also
have like an intellectual disability, and you

575
00:45:10.719 --> 00:45:19.079
were you haven't been able to work? No? Do you collect SSDI?

576
00:45:20.440 --> 00:45:23.440
Yeah? And your mom? How
old is she? What does she collect?

577
00:45:25.039 --> 00:45:30.639
She's like seventy seventy one, so
she's on Social Security and probably supplemental

578
00:45:32.679 --> 00:45:44.679
Yeah, okay, so what are
you calling about? I just wanted to

579
00:45:44.719 --> 00:45:49.559
share my story with people. Okay, what kind of story about the place

580
00:45:49.559 --> 00:46:00.239
you're living in now? Just like
one of the places I lived was particularly

581
00:46:00.280 --> 00:46:07.920
disturbing to me because this place is
through Volunteers of America. It's through like

582
00:46:07.039 --> 00:46:13.480
hut housing. But yeah, when
I was living there, it's it's it's

583
00:46:13.519 --> 00:46:19.159
like off eighteen sixty five Lermer Street. When I moved in there that I

584
00:46:19.159 --> 00:46:23.079
would say probably eighty five percent of
the people living there were reason drugs and

585
00:46:23.199 --> 00:46:30.239
maybe them and I and were they
on were they on subsidized housing? Uh?

586
00:46:30.559 --> 00:46:36.760
It was underhead Yeah. Yeah.
So so, like I said,

587
00:46:36.800 --> 00:46:40.199
Lisa, these are things I totally
believe you, but not much we can

588
00:46:40.239 --> 00:46:45.840
do about them. Yeah. Well, I just wanted to see if,

589
00:46:45.400 --> 00:46:51.519
like I tried letting the state legislature
know, you know, hey, like

590
00:46:51.639 --> 00:46:57.360
there's people doing this stuff all over
And when I was in Gimber last year,

591
00:46:57.400 --> 00:47:01.599
I saw people getting taken out of
body bags and theirs to just people.

592
00:47:02.800 --> 00:47:07.480
You know, Lisa, I understand
it. I really do understand what

593
00:47:07.519 --> 00:47:09.599
you're talking about. And I'm going
to go back to say this again.

594
00:47:09.639 --> 00:47:15.039
What you're talking about is going on
every day and it's an unsolvable problem.

595
00:47:15.360 --> 00:47:20.320
And I'll tell you, why do
you really believe? Honest to God,

596
00:47:20.360 --> 00:47:22.639
I mean this and I'm not making
a joke and I'm not being political.

597
00:47:22.719 --> 00:47:30.280
Do you think our state legislature cares. They don't. They are you kidding

598
00:47:30.280 --> 00:47:32.519
me? Do you think they care
that people are doing drugs? Of course

599
00:47:32.559 --> 00:47:36.480
they don't. I think if it
was up to them at all, be

600
00:47:36.599 --> 00:47:39.199
legal. They don't care that they're
doing drugs. They don't care that people

601
00:47:39.239 --> 00:47:43.920
are dealing drugs. They don't care. I mean the gods, I mean,

602
00:47:44.000 --> 00:47:46.039
take a look at this state and
how it's changed. Come on,

603
00:47:46.360 --> 00:47:50.679
look at the state over the last
ten years or twenty or thirty. No,

604
00:47:50.960 --> 00:47:57.079
you really think our legislature should be
in Moscow? We got well,

605
00:47:57.159 --> 00:48:00.960
no, no, no, Moscow's
against drugs. We should I don't even

606
00:48:00.960 --> 00:48:04.960
know where they should be on on
a Xanadu island. We have more coming

607
00:48:05.039 --> 00:48:15.719
up. Go with a sure thing
Denver's best roofer Excel Roofing dot com.

608
00:48:15.760 --> 00:48:22.519
You don't pay a cent until you're
content. Time for an insurance check up

609
00:48:22.639 --> 00:48:28.039
free, no obligation comparison call Compass
Insurance paying too much your coverage at dozens

610
00:48:28.039 --> 00:48:30.360
of insurance companies find out now three
oh three, seven to seven to one

611
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customer When you choose Frank durand the Real

612
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estate Man dot com to list your
home with Remax Alliance three oh three nine

613
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two zero sixteen twenty two. Hey
Tom Martin know here? Three O three

614
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eight two five five eight eight eight.

615
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616
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617
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618
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619
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620
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cooling, electric and drains three h
three seven seven zero two seven seven

621
00:49:13.920 --> 00:49:23.960
six. So let's talk Katie.
Uh, you have a problem with your

622
00:49:25.360 --> 00:49:30.440
autistic son or son on the spectrum
as they say nowadays? And UH with

623
00:49:30.519 --> 00:49:37.519
Jefferson County. What's going on?
I got an email this morning and saying

624
00:49:37.599 --> 00:49:43.559
that the special ed lawyer that we
had reached out to cannot take on our

625
00:49:43.679 --> 00:49:51.840
case. Now, why were you
hiring an attorney as Jefferson County? Uh?

626
00:49:51.880 --> 00:49:57.440
Will Gerrol pieces specifically, my son's
school has broken federal law and state

627
00:49:57.599 --> 00:50:04.159
law? Have you called me before
about at this? I sent you a

628
00:50:04.199 --> 00:50:09.440
ton of information and all of other
screenshots. I remember everything. I remember

629
00:50:09.480 --> 00:50:15.159
this. Didn't we talk? Didn't
we talk before on this act? See,

630
00:50:15.239 --> 00:50:19.960
and you wanted me to send you
everything. I know it and what

631
00:50:20.039 --> 00:50:23.760
you said, and you were accurate
by the way. What you said was

632
00:50:25.280 --> 00:50:32.679
your son is on the spectrum and
Jefferson County didn't you didn't you say something

633
00:50:32.679 --> 00:50:42.159
about moving there specifically for that,
So we specifically moved down to Jefferson County.

634
00:50:42.559 --> 00:50:47.239
Yeah, And is your child Gabriel? Is it Gabriel? Yes?

635
00:50:47.760 --> 00:50:51.760
Okay, I remember, and I
have it here in front of me.

636
00:50:52.280 --> 00:50:57.679
So you said that you were in
Greeley, the teachers were terrible. You

637
00:50:57.760 --> 00:51:02.599
moved to Jefferson County for better recons
horses. During COVID he was put in

638
00:51:02.639 --> 00:51:09.440
this program and now he is they're
still not giving him an i e P,

639
00:51:09.800 --> 00:51:15.119
which is an individualized education plan.
Is that what you're are they are?

640
00:51:15.119 --> 00:51:21.599
They still not doing that. Have
an i e P in place,

641
00:51:21.639 --> 00:51:24.199
but they are not following it.
He has Okay, give me an idea,

642
00:51:24.599 --> 00:51:29.039
Give me an idea. And for
everyone listening, and you might think,

643
00:51:29.079 --> 00:51:31.960
well, what does she expect?
This is something afforded by the public

644
00:51:31.960 --> 00:51:38.000
school systems. They're independent plans.
For children with disabilities. Now, what

645
00:51:38.159 --> 00:51:43.039
I want to know is, without
getting into like all the little details,

646
00:51:43.280 --> 00:51:50.440
what major stuff are they not doing
in the i EP Okay, So my

647
00:51:50.559 --> 00:51:53.679
son has a speech delay, so
he's supposed to have ascribed somebody that writes

648
00:51:53.719 --> 00:51:59.719
for him. He has a written
expressive disorder, which means he can't take

649
00:51:59.719 --> 00:52:02.480
an eye idea and write in in
the paper. So again, they're supposed

650
00:52:02.519 --> 00:52:07.159
to take notes, they're supposed to
help him write, supposed to help him

651
00:52:07.199 --> 00:52:10.360
with his grammar, reading, writing, and they're not doing any of that.

652
00:52:16.039 --> 00:52:22.760
They're not doing any of that.
He's supposed to have a para who

653
00:52:22.800 --> 00:52:27.519
is supposed to do all of those
things. He had one in the beginning

654
00:52:27.599 --> 00:52:36.880
of the year until she threatened to
come to his house, take him and

655
00:52:36.960 --> 00:52:39.920
show him what the hood was really
like. That's when I hold on,

656
00:52:40.360 --> 00:52:46.719
why would she do that to him? She don't I don't know. I

657
00:52:46.800 --> 00:52:52.360
don't know why you would hire and
this in a bad way, But like,

658
00:52:52.480 --> 00:52:57.079
I don't know why you would hire
somebody who speaks in a bonics to

659
00:52:57.159 --> 00:53:01.159
work with a child who is special
needs and as a speech impediment. It

660
00:53:01.320 --> 00:53:07.920
was, Oh, it was handpicked
by the district and I had no say.

661
00:53:08.039 --> 00:53:13.559
So in who Katie, Katie,
Katie, Katie Katie, I don't

662
00:53:13.559 --> 00:53:15.360
know what you mean by by that. I really don't. I don't know

663
00:53:15.360 --> 00:53:22.079
where we're going with this. But
tell me something else. In Greeley when

664
00:53:22.159 --> 00:53:25.519
he was when he had teachers that
you did not like. Were they speaking

665
00:53:25.719 --> 00:53:32.880
you bonics, ubonics or whatever you're
calling it to. No, they were

666
00:53:32.920 --> 00:53:38.800
just verbally abusing him in what way? Because I find it difficult to believe

667
00:53:38.840 --> 00:53:44.599
that in two different school systems,
two different teachers are abusing him. But

668
00:53:44.679 --> 00:53:46.679
I'm not telling I'm not saying you're
lying. I'm just saying I find it

669
00:53:46.760 --> 00:53:55.039
hard to believe. Like what what
so this person in this person in Jeffco.

670
00:53:57.079 --> 00:53:59.679
She threatened your son, saying,
I'll take you to the hood and

671
00:53:59.719 --> 00:54:06.400
show you what life's really about,
really about. Yeah, what would prompt

672
00:54:06.400 --> 00:54:08.480
that kind of comment? Do you
think? Well? How old is your

673
00:54:08.519 --> 00:54:19.280
son? How old? I'm not
hearing her, man, I just need

674
00:54:19.320 --> 00:54:24.920
an age, Give me an age. Hey, let's re establish I can't

675
00:54:25.159 --> 00:54:29.519
listen, we can't communicate this.
I'm hearing every other word. So let's

676
00:54:29.519 --> 00:54:32.159
try to reestablish that. Three oh
three seven one three talks seven one three

677
00:54:32.199 --> 00:54:37.039
eight two five five. I literally
cannot hear her. She is saying things

678
00:54:37.119 --> 00:54:39.440
and then she gets clipped. Do
you know why that's happening, Shannon,

679
00:54:40.239 --> 00:54:46.719
Yeah, it's a noise canceling thing
on her phone that's creating that. Okay,

680
00:54:47.119 --> 00:54:52.679
well, when we can communicate.
See, here's the thing. I

681
00:54:52.719 --> 00:55:00.559
am all four i EPs, and
I I'm sure that some of them are

682
00:55:00.719 --> 00:55:07.840
inappropriate now and then she said two
in a row or maybe more. She

683
00:55:07.039 --> 00:55:14.840
used the last term. She said
teachers in Greenley last time. And I'm

684
00:55:14.840 --> 00:55:22.920
more interested if we can re establish
a connection here on why they are why

685
00:55:22.960 --> 00:55:28.440
an attorney wouldn't take this that that's
what I really need to know. So

686
00:55:28.559 --> 00:55:31.719
I'm gonna regroup and see if we
can reconnect, and then we have more

687
00:55:31.800 --> 00:55:37.199
from our solar expert coming up and
anything you want to talk about. We

688
00:55:37.440 --> 00:55:40.159
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689
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700
00:56:37.199 --> 00:56:43.800
three oh three nine two zero sixteen
twenty two. All right, we're gonna

701
00:56:43.840 --> 00:56:45.880
be giving away some tickets. This
is a fun thing. I'm gonna get

702
00:56:45.880 --> 00:56:49.760
to your calls too, so hang
in there please. I want to go

703
00:56:49.760 --> 00:56:53.960
to Steve right now. Steve is
with Rocknroll dot Beer. I love it,

704
00:56:54.280 --> 00:56:58.960
and he has a brewery and he
does things with Coloradternational Speedway. How

705
00:56:58.960 --> 00:57:02.119
do you want to do these ticks? It's Steve okay, it's rock and

706
00:57:02.199 --> 00:57:07.519
Roll Brewery and the website is rock
and Roll dot beer. Yes, well,

707
00:57:07.559 --> 00:57:10.880
you know there's different there's two different
kinds of tickets. I have some

708
00:57:12.119 --> 00:57:15.559
VIP which are you know, their
passes that are VIP parking and good you

709
00:57:15.599 --> 00:57:20.159
know, free interests to the beer
garden and all that stuff. Good for

710
00:57:20.239 --> 00:57:24.280
any race throughout the twenty twenty four
seasons. So those I would say,

711
00:57:24.320 --> 00:57:30.079
if people go to my website and
contact me there and my uh that phone

712
00:57:30.119 --> 00:57:35.440
numbers should be on there and my
email contact me and let's say the first

713
00:57:36.199 --> 00:57:42.000
and people to do that, I'm
going to give VIP tickets to how the

714
00:57:42.039 --> 00:57:46.920
hospitality tickets are On June fifteenth,
that's my special race. I do sponsorships

715
00:57:46.960 --> 00:57:50.960
up the track, so we're going
to be there on Father's Day weekend.

716
00:57:51.280 --> 00:57:55.760
Saturday night is NASCAR racing. The
fifteenth I will have a hospitality party with

717
00:57:55.920 --> 00:58:01.320
Famous Staves catering that's included on those
tickets. It's amazing. And then the

718
00:58:01.360 --> 00:58:06.679
next day is the Monster Truck race
that's not included with these tickets, but

719
00:58:06.880 --> 00:58:09.280
I mean you want to go to
that. Wow. So this is NASCAR

720
00:58:09.440 --> 00:58:14.480
racing. It's not drag racing.
People going to Circle many cars I've raced

721
00:58:14.480 --> 00:58:19.760
there many years. It's really super
fun for the whole family. Colorado National

722
00:58:19.800 --> 00:58:25.599
Speedway and their website is Coloradospeedway dot
com. Okay, listen on yours.

723
00:58:25.880 --> 00:58:31.280
But how I give the hospitality tickets
away is it's the people that really support

724
00:58:31.360 --> 00:58:37.360
us. They go out and they're
supporting Colorado National Speedway and they're you know,

725
00:58:37.440 --> 00:58:40.519
spending time going to the Rock and
Roll Brewery tenth and they're spending little

726
00:58:40.519 --> 00:58:45.320
money here and there, and they're
supporting us. I'm gonna give those people

727
00:58:45.400 --> 00:58:50.119
those hospitality tickets, all right,
So rock and Roll dot Beer. I

728
00:58:50.159 --> 00:58:53.760
want to say this, Okay,
if they I also want people for fathers.

729
00:58:53.800 --> 00:58:55.880
I don't know if I'm still on, I don't hear anything. You're

730
00:58:57.000 --> 00:59:00.400
you're on. I don't know you're
still on, Steve, can hear me,

731
00:59:00.440 --> 00:59:05.280
bro Okay, hold on, I
know. Maybe my MIC's not working

732
00:59:05.320 --> 00:59:07.639
for some reason. Just hold on
a second. I put them on hold.

733
00:59:07.679 --> 00:59:10.159
I don't know it says my mic
is, uh, let me just

734
00:59:10.519 --> 00:59:15.599
see you can hear me, right, Shannon? So I don't know why

735
00:59:15.639 --> 00:59:20.760
he doesn't. Are you there,
Steve? Okay, he doesn't hear me.

736
00:59:21.119 --> 00:59:23.199
I don't know what the hell is
going on. Anyway, here's the

737
00:59:23.280 --> 00:59:29.960
thing I want to for the Father's
Day tickets. I want to give away

738
00:59:30.000 --> 00:59:35.119
some Father's Day's tickets. What I'd
like to do is I would like them

739
00:59:35.440 --> 00:59:39.280
to, uh. What I'd like
them to do for that for those tickets

740
00:59:39.800 --> 00:59:45.559
is I would like them to give
a poem about their dad. That's what

741
00:59:45.599 --> 00:59:47.679
I'd like to do. I'm back
to you, Steve. Can you hear

742
00:59:47.679 --> 00:59:53.760
me, Steve Man, I don't
know. I'm just gonna have to disconnect.

743
00:59:54.000 --> 00:59:58.280
I'll just try to reconnect. Three
oh three seven to one three talks

744
00:59:58.280 --> 01:00:04.920
seven one three eight two five five
So rock and roll, dot beer and

745
01:00:06.000 --> 01:00:08.400
everything on this end seemed to be
working, so it might have been muted.

746
01:00:08.440 --> 01:00:14.639
But in any case, we have
this other one with this solar issue

747
01:00:15.480 --> 01:00:17.719
that just baffles the hell out of
me. We want to know what to

748
01:00:17.760 --> 01:00:22.400
do about that. And then we
have Katie. She's back. We re

749
01:00:22.599 --> 01:00:27.920
establish contact. Now. Listen,
I know there are comments being made.

750
01:00:27.920 --> 01:00:35.840
I'm getting a few by text and
then maybe some YouTube morons. But Katie

751
01:00:36.000 --> 01:00:42.519
is well within her rights to want
the independent education plan done properly. However,

752
01:00:43.639 --> 01:00:47.719
the one thing that has people concerned
is that she has had now two

753
01:00:50.079 --> 01:00:54.159
teachers or more that she's dissatisfied with
because she thinks they're abusing her son.

754
01:00:54.760 --> 01:00:59.719
Now, Katie, there's no way
for us to know if it's an exaggeration

755
01:00:59.880 --> 01:01:04.440
or not. What did your son? I mean? Tell me this latest

756
01:01:04.480 --> 01:01:08.920
one in Jefferson County, he had
an IEP. But is the IEP now

757
01:01:09.000 --> 01:01:13.440
gone? What happened where they?
Was she fired or was he your son

758
01:01:13.519 --> 01:01:16.960
taking off? What happened after she
supposedly said I'm going to take you to

759
01:01:17.039 --> 01:01:22.119
the hood and show you what life's
about or whatever? What happened after that?

760
01:01:23.599 --> 01:01:29.920
I call the principle and I spoke
with her about the behavior of the

761
01:01:29.960 --> 01:01:36.000
parrot, and to my knowledge,
she was removed from contact with Gabriel.

762
01:01:36.039 --> 01:01:37.639
I don't know if she was,
but then he was not given anyone else.

763
01:01:37.760 --> 01:01:45.119
Right, Oh, Katie, I
fear, and I really I want

764
01:01:45.159 --> 01:01:49.400
you to listen to me, because
I don't want you to get emotional because

765
01:01:49.440 --> 01:01:52.639
and I know this is a terrible
topic and an emotional topic, and I

766
01:01:52.679 --> 01:01:55.000
know you're advocating for your son,
but you really need to hear me.

767
01:01:55.679 --> 01:02:05.400
I fear that they might think difficult
and they might think you're exaggerating because of

768
01:02:06.840 --> 01:02:10.679
your involvement in Greeley. You were
dissatisfied with those teachers. You said your

769
01:02:10.679 --> 01:02:15.159
son suffered abuse, and now you're
telling me the same thing is happening here.

770
01:02:15.800 --> 01:02:22.159
It just doesn't make sense to me. It's I'm not saying that you

771
01:02:22.199 --> 01:02:25.000
don't have a right to be sensitive, and I'm not saying you don't have

772
01:02:25.079 --> 01:02:32.280
concerns, but I think they don't
know what to do with you. I

773
01:02:32.639 --> 01:02:37.719
mean that, Katie, I mean
that, and I hope you understand.

774
01:02:37.920 --> 01:02:42.360
I'm being very open with you about
this. I want to help you get

775
01:02:42.400 --> 01:02:49.840
help. But can you tell me
when did this conversation happen where this woman

776
01:02:49.920 --> 01:02:55.400
said, I'm going to take you
to the hood in December? How old

777
01:02:55.480 --> 01:03:00.079
is your son? We got disconnected
last time I asked you how old is

778
01:02:59.960 --> 01:03:09.079
your son? He's sixteen? Okay
does your son express Is he upset with

779
01:03:09.159 --> 01:03:16.039
what was told to him? Yes, he has expressive language delay and her

780
01:03:16.119 --> 01:03:25.920
comment led to nightmares regression. So
farm Katie, Katie, are you really

781
01:03:27.159 --> 01:03:30.599
what He was afraid she was going
to do something to him and he had

782
01:03:30.719 --> 01:03:40.079
nightmares. Yes, you don't understand
the amount of trauma that my son has

783
01:03:40.199 --> 01:03:45.159
in door. Okay, what happened
to him in Freeley is medical neglect.

784
01:03:46.039 --> 01:03:51.159
I had to take him to a
surgeon. The surgeon said the teacher put

785
01:03:51.159 --> 01:03:53.519
a trash can next to his desk
and let him throw up all day.

786
01:03:54.000 --> 01:04:00.559
He was vomiting over twenty one times
a day. This medical im glad to

787
01:04:00.599 --> 01:04:03.760
not send that child to the nurse, to not call the parent, and

788
01:04:03.760 --> 01:04:08.480
that was his only way. We're
talking about a special needs kid who can't

789
01:04:08.559 --> 01:04:15.559
provoke with gig emotions, and he
has no ability to express what is going

790
01:04:15.679 --> 01:04:19.239
on. How did you find out
what was said? How did you find

791
01:04:19.280 --> 01:04:28.079
out what was said to him about
the neighborhood? The hood? I was

792
01:04:28.159 --> 01:04:33.400
right there? Wait, you were
there when she said it. I was

793
01:04:33.519 --> 01:04:38.360
right there. Well, she couldn't
have meant it in a threatening way if

794
01:04:38.360 --> 01:04:42.800
she said it right in front of
you. I was off screen. She

795
01:04:42.880 --> 01:04:46.280
didn't know I was there. What
do you mean off screen? Oh?

796
01:04:46.360 --> 01:04:53.760
Oh it was a zoom thing.
Yeah. He goes online so he doesn't

797
01:04:53.800 --> 01:05:02.320
go into school no, because of
what has been done to him. Katie,

798
01:05:02.400 --> 01:05:11.159
have you ever does your son have
a counselor? He has people that

799
01:05:11.239 --> 01:05:15.159
he works with a children's hospital,
but I cannot get a therapist because they

800
01:05:15.199 --> 01:05:19.599
won't talk to him because he has
expressive language delay. Well, what do

801
01:05:19.679 --> 01:05:28.400
they do normally with someone who has
expressive delay? We just work with developmental

802
01:05:28.440 --> 01:05:34.119
pediatrician. And I speak with my
therapist and what I can get from Gabriel

803
01:05:34.280 --> 01:05:39.239
or what I can interpret from him, I relate to my therapist. I

804
01:05:39.280 --> 01:05:42.519
say, hey, I'm worried about
this. Should I do with suicide?

805
01:05:42.599 --> 01:05:49.199
So will Gabriel? Will Gabriel ever
be on his own? No? And

806
01:05:50.280 --> 01:05:59.320
okay, all right, so listen. I don't know what the answer is

807
01:05:59.440 --> 01:06:03.320
because you're not You said a special
needs attorney. Hold on a second.

808
01:06:03.639 --> 01:06:10.639
You said they would he wouldn't take
the case. Why is that because she

809
01:06:10.840 --> 01:06:15.320
had so many cases that she didn't
have the capacity to take it on?

810
01:06:15.519 --> 01:06:21.639
Katie. Don't believe that, Okay, please don't believe that, Katie.

811
01:06:23.760 --> 01:06:27.039
Katie, listen. One thing you're
gonna find for me that you're not going

812
01:06:27.079 --> 01:06:31.000
to get from anyone else, I
promise you, is the unfiltered truth.

813
01:06:32.039 --> 01:06:38.679
There is no such thing nothing,
no such thing as an attorney turning down

814
01:06:38.719 --> 01:06:45.039
a case because they have too many
cases. They're turning down the case because

815
01:06:45.079 --> 01:06:51.000
they don't think it's a good case. Have you talked to other attorneys?

816
01:06:54.519 --> 01:07:00.599
I spoke with one this morning,
and it's I have to put down thirty

817
01:07:00.599 --> 01:07:02.679
five dollars in order for him to
take the case. And I don't have

818
01:07:02.760 --> 01:07:06.800
thirty five hundred dollars. So the
other one you asked to take the case

819
01:07:06.880 --> 01:07:15.159
free. No. I was trying
to see, uh what she could do

820
01:07:15.280 --> 01:07:17.079
for us. Okay, do you
have a partner in all of this?

821
01:07:17.280 --> 01:07:24.719
Does Gabriel have a father? He
has, He has a father that is

822
01:07:25.800 --> 01:07:29.440
not treasent. Okay, hold on, I gotta take this break. I'm

823
01:07:29.480 --> 01:07:39.079
Tom Martine. Go with a sure
thing Denver's best roofer Excel Roofing dot com.

824
01:07:39.119 --> 01:07:45.400
You don't pay a cent until you're
content. Wave time for an insurance

825
01:07:45.519 --> 01:07:49.840
checkup free, no obligation. Comparison
call Compass Insurance paying too much your coverage

826
01:07:49.840 --> 01:07:55.079
at dozens of insurance companies find out
now three all three seven seven one help.

827
01:07:55.239 --> 01:07:58.840
You'll think you're his only customer when
you choose Frank durand the real estate

828
01:07:58.880 --> 01:08:02.559
man dot com to your home with
Remax Alliance three all three nine two zero

829
01:08:02.719 --> 01:08:13.920
sixteen twenty two. Hi Tom Martino, your troubleshooter three all three seven one

830
01:08:14.039 --> 01:08:18.039
three talk now, Katie, I
just I want to sum up this call.

831
01:08:18.159 --> 01:08:23.560
Then I have Jeff Wes' solar issue. I've brad about this tax refund

832
01:08:23.640 --> 01:08:27.079
thing. Hey, Katie, I
want to ask you something. When you

833
01:08:27.119 --> 01:08:30.840
were on that Zoom call and you
heard the teacher say, what exactly did

834
01:08:30.840 --> 01:08:34.479
the teacher say to your autistic son
that you said put him into a tizzy

835
01:08:34.560 --> 01:08:42.479
of nightmares and all kinds of trauma? What did she exactly say? She

836
01:08:42.600 --> 01:08:45.760
said, verbatim? What would you
think if I showed up to your house,

837
01:08:46.119 --> 01:08:49.359
took you to the hood and showed
you what the hood was really like?

838
01:08:49.960 --> 01:08:58.239
Okay? Now what brought that up? Because he didn't know what fresh

839
01:08:58.279 --> 01:09:03.439
Princess bel air was? Okay,
now, Marky now here, I don't

840
01:09:03.439 --> 01:09:10.479
think so. I think that you
I think, Katie, could you possibly

841
01:09:10.560 --> 01:09:17.399
be overly sensitive here? Uh?
No? I think I'm very rational and

842
01:09:17.880 --> 01:09:21.680
am I passionate about protecting my son
after everything he's been. Yeah, but

843
01:09:21.720 --> 01:09:25.800
here's what I want to know.
Did your son see you react to what

844
01:09:25.840 --> 01:09:30.039
she said and then it gave him
trauma? Or did he react on his

845
01:09:30.039 --> 01:09:35.359
own? He reacted on his own? How could anyone feel that is threatening?

846
01:09:40.760 --> 01:09:45.119
Well? I am the way,
Katie. I'm gonna I'm gonna tell

847
01:09:45.119 --> 01:09:47.359
you something. I hold on,
Just hold on, I'm gonna I'm gonna

848
01:09:47.399 --> 01:09:53.600
refer you to someone go with a
sure thing Denver's best roofer Excel Roofing dot

849
01:09:53.640 --> 01:10:00.359
com. You don't pay a cent
until you're content. Time for an insurance

850
01:10:00.439 --> 01:10:04.720
check up free, no obligation comparison
call Compass Insurance paying too much your coverage

851
01:10:04.720 --> 01:10:09.960
at dozens of insurance companies find out
now three oh three seven seven one help.

852
01:10:10.119 --> 01:10:13.680
You'll think you're his only customer when
you choose Frank durand the real Estate

853
01:10:13.760 --> 01:10:17.159
Man dot com to list your home
with Remax Alliance three oh three nine two

854
01:10:17.239 --> 01:10:32.520
zero sixteen twenty two. Ripped of
need Adviso. You don't have come run

855
01:10:32.520 --> 01:10:41.760
anxious stasses. The cam Shooter's gonna
help come man. This is the Troubleshooter

856
01:10:41.880 --> 01:10:48.359
Show. No Tom Martine, Hi
Tom Martino here. Three oh three seven

857
01:10:48.439 --> 01:10:53.600
one three talk seven one three eight
two five five. This hour brought to

858
01:10:53.640 --> 01:10:56.399
you by the best guy I know
in the world, Frank durand the real

859
01:10:56.479 --> 01:10:59.760
Estate Man dot com. If you
need a market valuation for your home and

860
01:10:59.800 --> 01:11:03.279
analysis on what it will sell for, He'll give you one complimentary to let

861
01:11:03.359 --> 01:11:06.159
you know where you stand. In
the market. And really and truly there's

862
01:11:06.159 --> 01:11:10.000
no hooks, no tricks. He's
an expert. He'll let you know what

863
01:11:10.039 --> 01:11:13.119
it will sell for, what you'll
net, what you can find for the

864
01:11:13.199 --> 01:11:15.760
if you want to downsize, upsized, sideway size, whatever it is.

865
01:11:16.000 --> 01:11:19.760
Frank durand the real estate Man dot
com three oh three nine two zero sixteen

866
01:11:19.840 --> 01:11:24.039
twenty two. All right, we
have a solar issue with Jeff. Jeff,

867
01:11:24.159 --> 01:11:26.560
let's talk to you, and then
we have Brooke here with us.

868
01:11:26.640 --> 01:11:29.199
Let me get to the white shot. We're on the white shot. Army

869
01:11:29.960 --> 01:11:38.239
Brooke is with redrocksars dot com,
redrocksroof and Solar and really we had this

870
01:11:38.319 --> 01:11:41.960
problem come up and I sent Brook
to you because I wanted to get the

871
01:11:41.960 --> 01:11:45.640
lowdown and I'm going to summarize Jeff's
problem. Jeff, you there, sir,

872
01:11:48.560 --> 01:11:53.319
Jeff, can you hear me?
Yes, sir. So, Jeff

873
01:11:53.359 --> 01:11:57.439
had a small solar system and it
was working, right, Was it working?

874
01:11:57.520 --> 01:12:00.399
Yeah? Okay, so Brooke,
it was working, but he was

875
01:12:00.680 --> 01:12:05.319
I've never heard of this before,
but he was kind of undersold a solar

876
01:12:05.359 --> 01:12:12.279
system. It was small at the
time. You gave me a reason for

877
01:12:12.479 --> 01:12:19.560
that, Jeff, Why Jeff was
why did you buy such a small system?

878
01:12:20.600 --> 01:12:25.079
Well, because they said they couldn't
because the way our roof is shaped

879
01:12:25.119 --> 01:12:29.119
and built. They said, dude, to fire code. They couldn't put

880
01:12:29.199 --> 01:12:33.800
panels on the other parts of the
roof because their panels were too big to

881
01:12:33.880 --> 01:12:38.479
fit on that side, on the
other parts of the roof, you know,

882
01:12:38.680 --> 01:12:43.439
to being code. So and this
wasn't This wasn't sun Run, was

883
01:12:43.479 --> 01:12:45.720
it? No? This was someone
else? So hold on, I want

884
01:12:45.720 --> 01:12:50.239
to know something first and foremost,
Brooke, was he told the truth about

885
01:12:50.239 --> 01:12:55.359
that he couldn't put on more panels
or what? Uh? There's no way

886
01:12:55.399 --> 01:12:58.840
that's the truth because he's going from
six panels to the second system. Why

887
01:12:58.840 --> 01:13:00.439
would they want to? But why
wouldn't they want to sell them as much

888
01:13:00.439 --> 01:13:04.600
as they could? That's the part
they don't understand. It doesn't seem to

889
01:13:04.640 --> 01:13:10.520
me why would someone do that.
Why wouldn't they sell them the biggest system

890
01:13:10.520 --> 01:13:14.279
they could. He was willing to
buy it. It just depends on the

891
01:13:14.359 --> 01:13:17.039
sales rep that they are working with
and the experience that that specific person has.

892
01:13:17.640 --> 01:13:21.960
It's oftentimes that people get sold undersized
systems and told that they're going to

893
01:13:21.960 --> 01:13:27.199
produce at a higher level because there's
no production guarantee written into contracts, so

894
01:13:27.439 --> 01:13:31.319
the company's not out anything. If
they sell a system at fifty percent offset,

895
01:13:31.359 --> 01:13:34.880
that really is only going to handle, say twenty percent of their power

896
01:13:34.920 --> 01:13:39.199
needs or anything else like that.
You wouldn't believe how many Jeffs I have

897
01:13:39.319 --> 01:13:44.680
with solar problems. This wasn't so
perceive it right, No, this was

898
01:13:44.760 --> 01:13:46.439
my ad for them looking for the
other one. Okay, man, it's

899
01:13:46.439 --> 01:13:50.840
amazing how many I have so oh
okay, So anyway, so on this

900
01:13:50.920 --> 01:13:55.960
particular problem, Yeah, another company. Did they knock on your doors?

901
01:13:56.039 --> 01:13:59.680
You call them and say I want
to increase the size of the system.

902
01:14:00.079 --> 01:14:03.239
They came to our door and you
thought, what did you like the system

903
01:14:03.319 --> 01:14:06.079
you had? And you thought,
well, I'll even do better with a

904
01:14:06.119 --> 01:14:10.279
bigger system. Yeah. I was
like, I was happy. I was

905
01:14:10.319 --> 01:14:13.279
like, okay, if I can
make more and offset my you know,

906
01:14:13.479 --> 01:14:15.880
sure excel bill or a core bill. Yeah, why not? Okay.

907
01:14:16.079 --> 01:14:19.359
So you had a good experience and
you thought, I'll just expand the system,

908
01:14:19.840 --> 01:14:24.239
and then they said they could expand
it. And did you pay them

909
01:14:24.239 --> 01:14:30.199
anything? No, we we did
not pay them anything. We made two

910
01:14:30.279 --> 01:14:35.680
payments to the finance company and then
appen Now the finance company, that's where

911
01:14:35.680 --> 01:14:40.600
it gets complicated. So you did
take a loan out on this, yes,

912
01:14:41.199 --> 01:14:46.520
how much? I think it's twenty
six thousand? Now Brook, If

913
01:14:46.520 --> 01:14:50.319
he took out a twenty six thousand
dollars loan for a solar system, that

914
01:14:50.359 --> 01:14:57.720
company got paid, didn't they?
They did? So what happened when?

915
01:14:58.399 --> 01:15:04.359
Why didn't they install the system?
So the loan went into effect because the

916
01:15:04.479 --> 01:15:08.359
company that installed it so that it
was installed and they sent them photos,

917
01:15:08.359 --> 01:15:10.960
so they said, okay, we
see the photo company lied. No,

918
01:15:11.039 --> 01:15:14.760
they installed it, but they didn't
install it properly. Okay, So they

919
01:15:14.800 --> 01:15:18.479
got paid yep, and then they
couldn't activate it, so then the clawback

920
01:15:18.479 --> 01:15:24.840
would have occurred. But this specific
company went bankrupt. Now it's been over

921
01:15:24.880 --> 01:15:28.760
a year since anybody's touched it.
So he did get all the equipment though,

922
01:15:30.159 --> 01:15:33.520
uh not, that was in the
contract. His system was supposed to

923
01:15:33.560 --> 01:15:36.840
be DC. They tied into his
old system, which is AC, which

924
01:15:36.840 --> 01:15:40.479
is why his old system won't work. Why would you want a DC system?

925
01:15:40.520 --> 01:15:44.079
Is that what they're doing? DC
systems are better. Okay, there's

926
01:15:44.119 --> 01:15:46.279
a long reason why. But and
then what do you do You convert it

927
01:15:46.319 --> 01:15:51.000
before you bring it into the house
to ac exactly. Okay, So here's

928
01:15:51.039 --> 01:15:56.159
the deal right now. The bottom
line is this, he has a company

929
01:15:56.199 --> 01:15:59.479
that went out of business, He
has equipment he can't use, and they

930
01:15:59.520 --> 01:16:01.359
even screwed up his old system.
So now he has nothing. Yep,

931
01:16:01.640 --> 01:16:05.039
he has nothing because of these clowns. Yep. And these clowns are now

932
01:16:05.039 --> 01:16:09.840
out of business. Yes, and
you have a loan now for how much?

933
01:16:11.079 --> 01:16:15.960
Twenty? Yeah? So what happens? I thought, and I've been

934
01:16:16.000 --> 01:16:20.439
researching it and I can't find it. But I thought, if you had

935
01:16:20.439 --> 01:16:25.279
a loan for solar and the solar
company goes belly up, you don't have

936
01:16:25.319 --> 01:16:29.680
to pay if they don't complete the
system. I think that that's true.

937
01:16:29.680 --> 01:16:31.880
But the finance company isn't allowing him
to get out of it. Is that

938
01:16:31.920 --> 01:16:36.359
correct? That's yes, because what
are they saying. Well, they're like,

939
01:16:36.399 --> 01:16:41.479
well, we hired this new contractor
we're on our third contract. Oh,

940
01:16:41.520 --> 01:16:45.960
hold on, hold on, that's
a whole different story. So they

941
01:16:45.159 --> 01:16:49.319
are trying to work with you.
No, because nobody's touched the system in

942
01:16:49.359 --> 01:16:53.039
over a year. Yeah, they
keep saying, oh, no, your

943
01:16:53.079 --> 01:16:56.760
new contractor is first it was apt
why won't they let Brook do it?

944
01:16:56.800 --> 01:17:00.239
Did you tell him about red Rocks? I told him about it, and

945
01:17:00.279 --> 01:17:03.119
they said The finance guy was like, well, it's very difficult to go

946
01:17:03.159 --> 01:17:06.359
ahead and to switch to get a
different contractor. I was like, but

947
01:17:06.560 --> 01:17:10.720
so you're telling me you can.
It's just difficult. And then you change

948
01:17:10.760 --> 01:17:15.079
the subject and rattled up some other
stuff. But they're not pursuing collection,

949
01:17:15.199 --> 01:17:23.119
are they. No, they froze
our payments. They tried to, you

950
01:17:23.159 --> 01:17:25.680
know, start payment up again,
and I call them by, hey,

951
01:17:25.720 --> 01:17:28.840
I system is not inactivated, so
I can't like, oh, yeah,

952
01:17:28.840 --> 01:17:30.560
we do see that, so yeah, we'll go ahead and keep your payments

953
01:17:30.840 --> 01:17:35.399
froze. So I made the first
two initial payments when you know it was

954
01:17:35.399 --> 01:17:41.840
supposed to be activated or whatever,
and then this whole debacle happened. So

955
01:17:42.119 --> 01:17:45.680
then all right, they froze the
here's what I think we should do.

956
01:17:45.760 --> 01:17:48.520
Then we should have one of our
people called the lender and say, look,

957
01:17:50.119 --> 01:17:56.279
this is a debacle, and you
dealt with these people. They're the

958
01:17:56.279 --> 01:17:59.880
ones they referred to the lender.
They were working together. Let's face it,

959
01:18:00.640 --> 01:18:06.359
and we want another company to finish
it that we know we'll do it.

960
01:18:10.359 --> 01:18:17.119
And I think. I don't know. I really believe that you need

961
01:18:17.159 --> 01:18:21.880
to get I don't know. I
can't find anywhere on the internet where they

962
01:18:21.920 --> 01:18:28.239
have a legal obligation to stop that. Did you take did this loan make

963
01:18:28.279 --> 01:18:35.479
any reference to a solar system?
Your loan agreement it's through Everbright Solar,

964
01:18:35.600 --> 01:18:42.600
So this finance company's only done solar? Okay. And did they take a

965
01:18:42.680 --> 01:18:48.199
second on your house? No,
that's good. Are you sure of that?

966
01:18:49.399 --> 01:18:54.520
I'm pretty sure of it. You
didn't do a second deed of trust?

967
01:18:54.760 --> 01:18:57.399
Have you done a know any on
your property? A search to see

968
01:18:57.439 --> 01:19:00.760
if there's a loan on there?
No, I have not. Will you

969
01:19:00.840 --> 01:19:05.079
do that for me? Will you
do that? Let me know? Hey,

970
01:19:06.039 --> 01:19:10.359
Kaschina, we need to give this
to one of our deputies. It

971
01:19:10.359 --> 01:19:13.720
doesn't have to be someone today.
Oh, we need to do it.

972
01:19:14.199 --> 01:19:16.800
In other words, I know some
of our deputies are indisposed today, but

973
01:19:16.880 --> 01:19:24.600
we really do need to get this
this steal going. I've got doc available.

974
01:19:25.439 --> 01:19:27.960
Yeah, but I mean good.
But I mean I don't want to

975
01:19:27.960 --> 01:19:30.680
over I don't want to overburden him
if he's there just because he happens to

976
01:19:30.720 --> 01:19:36.840
be there today. What I'm saying
is this I am saying that what we

977
01:19:38.000 --> 01:19:45.920
really need to do is get someone
to call the finance company and see if

978
01:19:45.960 --> 01:19:50.399
we can transfer responsibility to red Rocks
because he has not seen a contractor in

979
01:19:50.439 --> 01:19:55.800
more than a year. It's more
like a dollar issue. Yeah, it

980
01:19:55.880 --> 01:19:58.720
could be, so why don't you
figure that out? Let me know who

981
01:19:58.760 --> 01:20:01.760
and then we'll we'll continue this.
I'm Tom Martino three oh three seven to

982
01:20:01.800 --> 01:20:08.079
one to three talks seven one three
eight two five five. Dan McKenzie is

983
01:20:08.119 --> 01:20:13.319
an estate planning attorney and everyone needs
one for a will, maybe a trust,

984
01:20:13.600 --> 01:20:15.800
or how about this. He has
some clever ideas for LLCs to own

985
01:20:15.840 --> 01:20:20.560
things that pass through the estate,
much like a low cost trust, but

986
01:20:20.880 --> 01:20:26.840
in some areas even more flexible.
He has some really good ideas. Dan

987
01:20:26.960 --> 01:20:39.800
McKenzie McKenzie Law eight three three co
Plans eight three three co plans Go with

988
01:20:39.880 --> 01:20:44.079
a sure thing Denver's Best Roofer Excel
roofing dot com. You don't pay a

989
01:20:44.159 --> 01:20:50.359
cent until you're content. Time for
an insurance check up free, no obligation.

990
01:20:50.399 --> 01:20:55.880
In comparison, call Compass insurance paying
too much your coverage at dozens of

991
01:20:55.880 --> 01:20:59.479
insurance companies find out now three oh
three seven to seven to one help.

992
01:20:59.600 --> 01:21:02.199
You'll think think you're his only customer
when you choose Frank durand the real estate

993
01:21:02.279 --> 01:21:06.680
man dot com to list your home
with Remax Alliance three all three nine two

994
01:21:06.760 --> 01:21:14.600
zero sixteen twenty two. Hi'm Martino
here. Three oh three, seven on

995
01:21:14.640 --> 01:21:16.600
three talks seven on three eight two
five five. Brad, what's going on

996
01:21:16.640 --> 01:21:19.520
with your taxes? Hello, Brad, Welcome to the show. By the

997
01:21:19.560 --> 01:21:23.279
way, people, we're going through
calls pretty quickly. If you want to

998
01:21:23.319 --> 01:21:27.920
call in, you can also call
three oh three Martino now and whenever three

999
01:21:27.920 --> 01:21:30.000
oh three six two seven eight four
sixty six. So, Brad, what's

1000
01:21:30.039 --> 01:21:36.239
going on with taxes? Man?
Yes, we put in our submit in

1001
01:21:36.319 --> 01:21:44.159
our tax return on January twenty first, and we received our state return prefund

1002
01:21:44.560 --> 01:21:46.560
in a couple of weeks, you
know, just normal with the Correig deposit.

1003
01:21:47.159 --> 01:21:53.279
But the federal tax return is being
has been held for this is going

1004
01:21:53.319 --> 01:21:58.439
on four months now. Is it
suspicion of fraud. No, it doesn't

1005
01:21:58.439 --> 01:22:02.119
say that. It says it's verify
one and more of the following income,

1006
01:22:02.319 --> 01:22:08.079
income tax withholding tax credits or business
income. And we only have two of

1007
01:22:08.079 --> 01:22:11.640
those things, income and income tax
withholding. So they don't get it,

1008
01:22:11.680 --> 01:22:15.000
and you answered them right away,
right, there was nothing to answer.

1009
01:22:15.039 --> 01:22:18.680
We just got a letter in the
mail that said, wait sixty more days

1010
01:22:18.680 --> 01:22:23.239
and we will contact you hopefully.
So that's where we're at now. They

1011
01:22:23.359 --> 01:22:27.239
sent us a letter sixty days after
we filed, and then now we're past

1012
01:22:27.319 --> 01:22:31.000
the sixty more days, and so
it's four months. So you filed January,

1013
01:22:31.319 --> 01:22:33.880
February, March April May. So
y, I got you here,

1014
01:22:34.239 --> 01:22:39.199
So now you're right at the mark. Well, you're right on the money.

1015
01:22:39.239 --> 01:22:43.760
I mean, but when they say
sixty days, they don't necessarily mean

1016
01:22:44.359 --> 01:22:49.359
right on the money. Six.
But this is not an unusual thing when

1017
01:22:49.359 --> 01:22:58.159
they flag something, and unfortunately it
can take six months to a year.

1018
01:22:59.399 --> 01:23:03.319
It depends on the issue if they
suspect. Now, did you have a

1019
01:23:03.359 --> 01:23:08.880
complicated return? Oh no, we
have a real easy return. All we

1020
01:23:08.920 --> 01:23:12.560
have is Social Security benefits one.
And I don't get it. Then,

1021
01:23:12.680 --> 01:23:16.800
I just don't get it. I
unless it was a random thing. It

1022
01:23:19.239 --> 01:23:26.520
did you on the notice? Was
there a name there? No, there's

1023
01:23:26.520 --> 01:23:29.159
no names, just our name.
I mean, but you have a case

1024
01:23:29.239 --> 01:23:34.159
number, right, ah, yes, it's it's not necessarily a case number,

1025
01:23:34.159 --> 01:23:38.800
but a statement number or a letter, you know, just to identify

1026
01:23:38.840 --> 01:23:43.640
it. Have you called back recently
with that case number? Oh see,

1027
01:23:43.680 --> 01:23:47.319
that's that's the that's the main problem. You go on to where's my refunded

1028
01:23:47.359 --> 01:23:50.680
and always says it's processing. Then
you try to call the one eight hundred

1029
01:23:50.680 --> 01:23:56.560
and forty number. Nobody ever answers
that phone number. So that's that's mainly

1030
01:23:56.560 --> 01:24:00.640
where we're frustrated that we can't get
contact anyone. How much do you have

1031
01:24:00.760 --> 01:24:10.079
coming eight? Holy crap, that's
because we took ten percent. This is

1032
01:24:10.079 --> 01:24:14.119
the first time we've ever been on
Social Security, and so we just didn't

1033
01:24:14.119 --> 01:24:16.439
want to fall short, so we
took out ten percent on all of our

1034
01:24:16.479 --> 01:24:21.039
income. We took ten percent out
of every one of them. So so

1035
01:24:21.600 --> 01:24:27.920
you took percent out of all your
income, dividends, everything, right right?

1036
01:24:28.600 --> 01:24:32.479
Wow, and you prepaid your taxes
and you had eight thousand coming back.

1037
01:24:35.800 --> 01:24:40.640
Yes, well it's just prepaid,
like you know, social Security they

1038
01:24:40.680 --> 01:24:43.439
take out ten percent. You know
that, Yeah, yeah, but how

1039
01:24:43.439 --> 01:24:45.079
did you get them to take out
ten percent? Is what I'm asking,

1040
01:24:45.479 --> 01:24:51.159
Like from your you said from your
income more than just social Security? Right,

1041
01:24:53.119 --> 01:24:55.560
Well, I have a part time
job. They take ten percent out

1042
01:24:55.560 --> 01:25:00.880
for that. They don't normally take
percentages. They normally take deductions, but

1043
01:25:00.039 --> 01:25:05.600
I don't so anyway, that's we're
confusing. But in any case, the

1044
01:25:05.600 --> 01:25:09.720
bottom line is you withheld more than
you had to pay. I get it,

1045
01:25:09.880 --> 01:25:14.640
I exactly that's the bottom line.
Yet you know, in a crazy

1046
01:25:14.720 --> 01:25:19.279
way, that could be what's screwing
you up. It might be that's just

1047
01:25:19.319 --> 01:25:23.920
the question we have. So was
this Let me ask you something, because

1048
01:25:23.960 --> 01:25:30.680
I know how they think. Was
this refund way more than previous years two

1049
01:25:30.720 --> 01:25:34.720
thousand? Ye, we usually get
like fifteen. That's why. See any

1050
01:25:34.840 --> 01:25:41.159
kind of anomaly, any kind of
an anomaly kicks out your return. So

1051
01:25:41.600 --> 01:25:45.439
if you suddenly have a drop in
income, or if you suddenly have way

1052
01:25:45.479 --> 01:25:50.319
more of a refund, or if
you suddenly have way more deductions, anything

1053
01:25:50.439 --> 01:25:55.399
like that will at least kick it
out. You know right now. I

1054
01:25:55.600 --> 01:25:57.960
know you don't want to hear this, but you're right right at the mark

1055
01:25:58.000 --> 01:26:01.039
they said they would contact you,
and I know for sure you're going to

1056
01:26:01.119 --> 01:26:05.000
have to wait. No matter what
I mean, we have. We do

1057
01:26:05.039 --> 01:26:10.159
have some tax resolution people we work
with from time to time, But to

1058
01:26:10.199 --> 01:26:12.960
be honest with you, you don't
need it right now. You don't have

1059
01:26:13.039 --> 01:26:17.159
anything to really resolve, and you're
just I don't know if this makes you

1060
01:26:17.199 --> 01:26:21.760
feel better, but you're We get
this call all the time about delayed returns,

1061
01:26:23.279 --> 01:26:27.279
and people have waited up to six
months and sometimes seven and eight months

1062
01:26:27.680 --> 01:26:31.039
for things to be resolved. I
know, well, next time, we're

1063
01:26:31.039 --> 01:26:34.079
not taking any out, so but
it'll even out. I guess. No.

1064
01:26:34.079 --> 01:26:38.079
No, that's the way to do
it, is that that's the way

1065
01:26:38.119 --> 01:26:41.359
to do it. That you put
it in your bank and then write a

1066
01:26:41.479 --> 01:26:45.239
check. That's truly the way to
do it. We got more coming right

1067
01:26:45.319 --> 01:26:55.119
up. Go with a sure thing
Denver's Best roofer Excel Roofing dot com.

1068
01:26:55.159 --> 01:27:00.960
You don't pay a cent until you're
content. Time for an insurance check up

1069
01:27:01.039 --> 01:27:05.439
free, no obligation. In comparison, call Compass Insurance paying too much your

1070
01:27:05.479 --> 01:27:10.520
coverage at dozens of insurance companies find
out now three oh three seven to seven

1071
01:27:10.560 --> 01:27:14.319
to one help. You'll think you're
his only customer when you choose Frank durand

1072
01:27:14.319 --> 01:27:17.720
the real estate Man dot com to
list your home with Remax Alliance three oh

1073
01:27:17.800 --> 01:27:30.319
three nine two zero sixteen twenty two
himes, Tom Martino here three o three,

1074
01:27:30.640 --> 01:27:34.399
seven one three talks seven one three, eight two five five. Okay,

1075
01:27:34.520 --> 01:27:41.960
so let's talk to Kelsey. We
do get a lot of complaints about

1076
01:27:42.000 --> 01:27:44.319
why it's towing. Now, I'm
gonna be fair here, I'm gonna tell

1077
01:27:44.359 --> 01:27:46.960
you that a lot of those have
come after why it's got into trouble with

1078
01:27:47.000 --> 01:27:51.520
the state. And oddly enough,
most of the complaints we get were not

1079
01:27:54.239 --> 01:27:57.880
about that. In other words,
they they they feel like, why it's

1080
01:27:57.960 --> 01:28:01.880
must have just done automatically something illegal, because why ITT's gotten such big trouble

1081
01:28:01.880 --> 01:28:06.960
with the state. And in the
cases we've handled us far, we haven't

1082
01:28:08.119 --> 01:28:12.119
found why it's doing that. But
maybe this time, Kelsey, what's going

1083
01:28:12.159 --> 01:28:21.640
on? Hi? So on May
seventeen in Northlin, there was a food

1084
01:28:21.680 --> 01:28:30.319
truck carnival and it was near Boondocks. Many many people parked in Boondock's parking

1085
01:28:30.399 --> 01:28:35.960
lot. There were no signs about
towing or anything like that. So we

1086
01:28:36.119 --> 01:28:42.760
parked there and when we got back
a few hours later, my boyfriend's car

1087
01:28:42.920 --> 01:28:48.319
was gone. We went into Boondocks
and asked them like if they called somebody,

1088
01:28:48.439 --> 01:28:55.399
and they said that they had whyatt's
towing on their property? So why

1089
01:28:55.439 --> 01:28:59.680
it's towing was sitting in the parking
lot waiting for people to park there and

1090
01:28:59.720 --> 01:29:03.079
walk and walk somewhere else so they
can tow the car. And they're allowed

1091
01:29:03.119 --> 01:29:06.319
to do that, Kelsey. As
crazy as that sounds, they're kind of

1092
01:29:06.319 --> 01:29:11.880
allowed to do that. That's so
crazy. Okay, So but but hold

1093
01:29:11.960 --> 01:29:15.119
on, but you said something.
There has to be a sign, a

1094
01:29:15.159 --> 01:29:19.119
warning sign. There has to be
if there's not, and then then you

1095
01:29:19.159 --> 01:29:25.039
can get every dime back, right, And we didn't see any sign.

1096
01:29:25.239 --> 01:29:28.279
Now I didn't ask that part,
that's see, that's not the part.

1097
01:29:28.560 --> 01:29:32.319
The part is was it reasonably signed? Now, the bigger the parking lot,

1098
01:29:32.359 --> 01:29:36.359
the more signs they need. But
if you say there were no signs,

1099
01:29:36.880 --> 01:29:41.119
then you're going to get your money
back. So did you go back

1100
01:29:41.159 --> 01:29:45.439
to look? Yeah? So I
did go back to look, and there

1101
01:29:45.680 --> 01:29:51.079
was a no event parking sign that
I took a picture of, but across

1102
01:29:51.119 --> 01:29:54.920
the streets. Hold on, it's
got to be more than that. If

1103
01:29:54.960 --> 01:30:00.239
it said no event parking, did
it say violators will be towed? No,

1104
01:30:00.800 --> 01:30:05.640
it just had a little tiny tow
truck and like a car being pulled.

1105
01:30:05.640 --> 01:30:10.039
But it was tiny on the bottom
of that, whereas like the parking

1106
01:30:10.079 --> 01:30:15.039
lot across the street at the church
had a Wyatt towing sign. Is that

1107
01:30:15.239 --> 01:30:20.840
the only sign in that entire Boondock's
parking lot? Just one little sign?

1108
01:30:23.159 --> 01:30:29.039
Yes, because I took a picture
of it. Well, I understand that,

1109
01:30:29.119 --> 01:30:32.319
But are there some you didn't take
a picture of I didn't see any

1110
01:30:32.560 --> 01:30:36.920
because my boyfriend also looked. Okay, so what happened then? So go

1111
01:30:36.920 --> 01:30:42.520
ahead? So what happened? Because
here's why? Okay, as much Kelsey,

1112
01:30:43.359 --> 01:30:46.600
they don't have to say anything except
they have to have those signs up.

1113
01:30:47.279 --> 01:30:53.399
And even if everybody's doing it and
not everybody gets towed. These are

1114
01:30:53.439 --> 01:30:56.000
things we hear all the time.
None of those are gonna work. The

1115
01:30:56.039 --> 01:31:00.560
only thing that's gonna work for you. The only thing is number one,

1116
01:31:00.880 --> 01:31:05.279
What were you warned? Were there
signs? If not, it's a slam

1117
01:31:05.359 --> 01:31:09.680
dunk. You take them the small
claim, squirt, You'll get every dime

1118
01:31:09.760 --> 01:31:15.640
back. How much did it cost
you? So they charged us? I

1119
01:31:15.760 --> 01:31:20.600
called them and they said there was
a a hook sheee of two hundred and

1120
01:31:20.600 --> 01:31:27.239
thirty nine dollars, a storage sheet
of forty six dollars per every twenty four

1121
01:31:27.279 --> 01:31:30.640
hours, and an after hour's release
seve one hundred and one dollars. Yump,

1122
01:31:30.680 --> 01:31:33.760
that's all in line, that's all
in So how much was it total?

1123
01:31:34.520 --> 01:31:39.600
So in total when we got it
back, it was five hundred and

1124
01:31:39.640 --> 01:31:45.520
thirty one dollars because they charged us
again for the forty six dollars for storage

1125
01:31:45.840 --> 01:31:49.119
even though it was there for less
than twenty four hours. Wait a minute,

1126
01:31:49.119 --> 01:31:56.760
well, hold on, so the
entire time less than twenty four yes,

1127
01:31:57.840 --> 01:32:00.399
okay, Well it doesn't matter because
because you're gonna get it all back

1128
01:32:01.000 --> 01:32:05.439
every dime. I mean, because
you say there's no signs and that sign

1129
01:32:05.479 --> 01:32:10.560
that you mentioned, that one sign
that said no event parking. How big

1130
01:32:10.640 --> 01:32:16.279
was that sign? It was like
a decent amount, Like it was pretty

1131
01:32:16.319 --> 01:32:20.960
big, but it wasn't Like no, it wasn't. It was just on

1132
01:32:21.039 --> 01:32:25.920
a cone like it was a cone. And then it was like screwed.

1133
01:32:26.159 --> 01:32:30.119
Well that doesn't matter, that doesn't
matter. But where see, hold on,

1134
01:32:31.560 --> 01:32:35.359
there's certain things that has to have. In other words, what I'm

1135
01:32:35.399 --> 01:32:41.159
thinking is is they didn't have enough, but you would have to. Here's

1136
01:32:41.199 --> 01:32:45.039
what you have to do. You
have to take it to small claims court

1137
01:32:45.319 --> 01:32:46.800
to get the money back, which
is not a big deal, by the

1138
01:32:46.840 --> 01:32:55.000
way, It really isn't. But
did you You got to really be sure

1139
01:32:55.039 --> 01:32:59.560
there's no sign, because I'm just
going to tell you something. I know.

1140
01:32:59.640 --> 01:33:02.760
Booned has signs. The one I
go to does. So I don't

1141
01:33:02.840 --> 01:33:06.960
understand when you say there's no signs, which one is this? Where is

1142
01:33:08.000 --> 01:33:15.079
it in North Glen, Okay?
Yeah? And you say there was only

1143
01:33:15.159 --> 01:33:18.359
one sign no event parking, And
if that's not there, there were no

1144
01:33:18.479 --> 01:33:24.680
other signs, correct? Because when
I even they even told me that was

1145
01:33:24.720 --> 01:33:28.720
the only sign, they said there
was a big white sign and that's the

1146
01:33:28.720 --> 01:33:31.880
one I took a picture of.
So is this boon Docks alone as boondocks

1147
01:33:31.960 --> 01:33:38.720
or is it a big plaza?
It's just spoon Docks alone? And they

1148
01:33:38.800 --> 01:33:45.199
do nothing so anyone can park there
at any time? H yes, Wow,

1149
01:33:45.039 --> 01:33:48.079
Oh I didn't know that. So
they allow. So I wonder if

1150
01:33:48.079 --> 01:33:53.520
people with OURTD going to work park
there. I just wonder because what you're

1151
01:33:53.560 --> 01:34:00.159
telling me is that there is no
They have no parking control whatsoever except ring

1152
01:34:00.199 --> 01:34:02.680
an event. And listen, I'm
not saying I don't believe it, but

1153
01:34:02.800 --> 01:34:08.840
it would be the only boondocks I
know of that doesn't have that doesn't have

1154
01:34:08.920 --> 01:34:13.079
it. I mean it's remarkable to
me that they have this giant facility and

1155
01:34:13.159 --> 01:34:16.600
don't have a problem with parking.
So I'm wondering if anybody could help us

1156
01:34:16.640 --> 01:34:20.399
out. But here's the great part
about this. You're gonna win and you're

1157
01:34:20.399 --> 01:34:28.199
gonna get your money back. And
both Boondocks and Wyatts are responsible to you,

1158
01:34:28.800 --> 01:34:33.359
both of them, and they both
have registered agents. And it's easy.

1159
01:34:33.399 --> 01:34:36.640
You go online, you fill out
the form and then you have them

1160
01:34:36.720 --> 01:34:43.800
served and they will pay you because
they can't toe you without the proper signage.

1161
01:34:43.920 --> 01:34:47.199
And that one sign unless it had
more, if it just had a

1162
01:34:47.199 --> 01:34:54.760
little picture on there, it's not
gonna work. So I think that you're

1163
01:34:54.800 --> 01:34:58.279
in the driver's seat. In fact, I know you are. And again

1164
01:34:59.159 --> 01:35:02.960
this is true. I'm looking right
now at the parking lot. I'm looking

1165
01:35:03.000 --> 01:35:06.640
at it, and I'm looking at
it from a sky you know, from

1166
01:35:06.760 --> 01:35:13.760
Google, and I want to see
if I can get down on ground level

1167
01:35:13.800 --> 01:35:24.880
here because it just doesn't I can't
see from here, but I don't see

1168
01:35:24.880 --> 01:35:30.439
any obvious signs from this. And
did you walk around the whole parking lot

1169
01:35:30.600 --> 01:35:36.199
on the entrances? Yeah, wow, that is that is amazing to me.

1170
01:35:36.880 --> 01:35:40.279
Well, then you got you can
get your money back. That ought

1171
01:35:40.279 --> 01:35:42.439
to be good news for you.
I mean, really, you will.

1172
01:35:43.119 --> 01:35:47.199
There's there's no way on this big
parking lot. And frankly, I don't

1173
01:35:47.199 --> 01:35:49.560
see any from this bird's eye view. I don't see any at all.

1174
01:35:49.600 --> 01:35:53.520
Now there might be some, I'm
not looking at here, but I'm looking

1175
01:35:54.239 --> 01:35:59.119
and I don't see any. And
and I don't let's see at the beginning

1176
01:35:59.159 --> 01:36:02.960
here, I don't know, man. I wish someone could drive by North

1177
01:36:03.000 --> 01:36:10.439
Glenn Boon Docks and let us know, because I can't see any signs in

1178
01:36:10.520 --> 01:36:15.920
any of the parking lot here.
I don't see any signs at all.

1179
01:36:15.000 --> 01:36:23.479
And if that's the case, they
done screwed up. Yeah, do you

1180
01:36:23.560 --> 01:36:29.239
know? So if you listen,
here's the deal. If we call them,

1181
01:36:29.239 --> 01:36:32.359
they're going to tell us that there
were signs. That's what they're going

1182
01:36:32.439 --> 01:36:36.680
to tell In fact, you know
what, why don't we call boondocks in

1183
01:36:36.760 --> 01:36:43.159
North Glenn. Just have someone call
right now Kachina and ask them if they

1184
01:36:43.199 --> 01:36:46.199
have no parking signs except for customers, you know whatever, Because I don't

1185
01:36:46.199 --> 01:36:49.920
see any. I don't know why
I can't get that man down there.

1186
01:36:50.000 --> 01:36:56.680
You know how they do that on
Google I can't get it. I'm gonna

1187
01:36:56.760 --> 01:37:00.359
I was trying to look from a
from a walking around point of you.

1188
01:37:00.159 --> 01:37:06.199
Are you far from there? Yeah? Well I live in Greeley, so

1189
01:37:06.319 --> 01:37:10.760
yeah, Oh never mind, never
mind, listen. I know it sounds

1190
01:37:10.800 --> 01:37:12.920
like a pain in the ass.
First, we're gonna call them for you,

1191
01:37:12.960 --> 01:37:16.479
Okay. Then what we're gonna do
is we're going to let you know

1192
01:37:16.520 --> 01:37:18.880
what we find out, what they
tell us. But I have a feeling,

1193
01:37:19.840 --> 01:37:26.520
I just have a feeling that there
probably are signs, because I can't

1194
01:37:26.520 --> 01:37:30.239
believe that a big corporate place like
this wouldn't have them. But go online

1195
01:37:30.319 --> 01:37:35.600
right now. You've got to assume
them where they're located right there, and

1196
01:37:35.640 --> 01:37:41.800
you name Wyatts as one of them
and I don't, and they'll write you

1197
01:37:41.840 --> 01:37:45.680
a check. I mean they will, they'll write you a check. Get

1198
01:37:45.720 --> 01:37:49.560
the information though, Kachina, and
see if somebody can call up there and

1199
01:37:49.760 --> 01:37:59.720
ask them if there are any kind
of signs on their parking lot threatening to

1200
01:37:59.720 --> 01:38:03.000
toe if people uh park there?
Three all three, seven, one,

1201
01:38:03.039 --> 01:38:13.479
three, eight, two five five
Go with a sure thing Denver's Best roofer

1202
01:38:13.600 --> 01:38:19.760
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pay a cent until you're content three time

1203
01:38:19.800 --> 01:38:25.800
for an insurance check up free,
no obligation comparison call Compass Insurance paying too

1204
01:38:25.880 --> 01:38:30.159
much your coverage at dozens of insurance
companies find out now three all three seven

1205
01:38:30.279 --> 01:38:32.680
seven to one. Help. You'll
think you're his only customer when you choose

1206
01:38:32.720 --> 01:38:38.159
Frank durand the real estate man dot
com to list your home with Remax Alliance

1207
01:38:38.399 --> 01:38:48.720
three oh three nine two zero sixteen
twenty two. Hi Tom Martino, your

1208
01:38:48.960 --> 01:38:55.960
troubleshooter three oh three seven one three
talk three oh three seven one three two

1209
01:38:56.039 --> 01:39:00.560
five five. So I'm down on
Google Maps or whatever maps on here,

1210
01:39:00.680 --> 01:39:04.279
and I'm on street View and there's
no obvious signs that I see, but

1211
01:39:04.520 --> 01:39:11.600
who knows. Hey, Jesse,
you have a comment on Kelsey's towing issue.

1212
01:39:12.199 --> 01:39:17.159
Are you are? You're identifying yourself
as an attorney, Jesse? Yeah,

1213
01:39:17.560 --> 01:39:21.199
Tom love your show. Thank you
so much for being there for us

1214
01:39:21.279 --> 01:39:26.239
all the time. I'm a lawyer, but I'm a divorce lawyer, and

1215
01:39:26.479 --> 01:39:33.119
Sony anything I'm about to say,
well, my opinion and not goodly necessarily

1216
01:39:33.159 --> 01:39:39.680
good legal advice. But to me
it is because we're not supposed to practice

1217
01:39:39.720 --> 01:39:46.239
outside of our area of expertise.
But I would say that calling boondocks and

1218
01:39:46.479 --> 01:39:51.319
talking to them to ask them about
whether there are signs could potentially tip them

1219
01:39:51.359 --> 01:39:55.720
off. I don't know if maybe
one of their employees. Do you think

1220
01:39:55.760 --> 01:39:59.119
they would run out and put up
signs. Yeah, they have it on

1221
01:39:59.159 --> 01:40:03.319
a cone. So I just don't
trust anybody as far as I can throw

1222
01:40:03.359 --> 01:40:11.520
them, especially somebody who's going to
engage Wyats to do this kind of predatory

1223
01:40:11.640 --> 01:40:15.000
towing, although I understand it's their
perfect right to do that. Thing Number

1224
01:40:15.039 --> 01:40:20.920
two is I would advise the gal
to go out there as soon as possible

1225
01:40:21.359 --> 01:40:26.880
and take a video, walk around
the whole rice and take a video so

1226
01:40:27.000 --> 01:40:31.920
that she has something to show to
the court by way of evidence that there

1227
01:40:31.960 --> 01:40:39.000
really is no sign up except for
that little one that she saw. Yeah.

1228
01:40:39.079 --> 01:40:43.000
Yeah, yeah. It would shock
me if there were no signs,

1229
01:40:43.159 --> 01:40:47.680
because every time we've gotten acclaim like
this and we've gone out there, we've

1230
01:40:47.720 --> 01:40:51.560
seen sign after sign after sign.
But who knows. I mean, I

1231
01:40:51.600 --> 01:40:57.359
can't see any obvious signage with the
Google Maps, and then I went on

1232
01:40:57.439 --> 01:41:00.399
street View and there's nothing obvious.
Usually you can see at least a straight

1233
01:41:00.520 --> 01:41:05.159
pole and a square or rectangle,
and you would assume there's somewhat of a

1234
01:41:05.239 --> 01:41:10.279
sign, but I could see nothing. Have you ever been towd Jesse?

1235
01:41:11.479 --> 01:41:15.600
Oh yeah, I've never been told, because I will not take that chance.

1236
01:41:15.640 --> 01:41:20.880
I'm telling you I purposely look for
signs. I do ever. Yeah,

1237
01:41:20.920 --> 01:41:24.560
I'm sorry to interrupt. Ahead,
No, go ahead. Well,

1238
01:41:24.560 --> 01:41:29.039
I was just going to say after
that experience, it was in New Orleans,

1239
01:41:29.720 --> 01:41:34.039
and this was just as just before
I thought the predatory towing thing was

1240
01:41:34.079 --> 01:41:40.119
starting up some years ago. I
wasn't careful about the signage. And now

1241
01:41:40.239 --> 01:41:45.680
I will never ever park in the
lot of Applaza, for example, without

1242
01:41:45.800 --> 01:41:49.680
carefully checking for signs. And even
then I don't want to park there,

1243
01:41:49.800 --> 01:41:53.840
even if it's legit. It makes
me nervous. No, it makes me

1244
01:41:53.920 --> 01:41:58.720
nervous too. And the ones that
say like like they're not clear either,

1245
01:41:59.159 --> 01:42:01.359
I don't say, Well, you
know, it's their problem, because I'm

1246
01:42:01.359 --> 01:42:04.560
gonna have to be the one that
hassle getting my car and paying the bill.

1247
01:42:04.720 --> 01:42:09.399
I'm paying all that. The bill
is usually so hundreds of dollars.

1248
01:42:09.600 --> 01:42:12.760
And then you got to fight them. Yeah, and then you may win,

1249
01:42:12.920 --> 01:42:15.680
you may win, but you got
to fight them. And this thing

1250
01:42:15.720 --> 01:42:20.680
about this thing about Wyatts. This
whole Wyatts thing has has increased our calls

1251
01:42:20.720 --> 01:42:27.640
about towing because they assume that of
Wyatts did it. It's illegal now,

1252
01:42:27.680 --> 01:42:31.920
Wyatts, they were doing some stuff
that was pretty shady, but then they

1253
01:42:31.920 --> 01:42:38.640
were not normal toes like this.
They were totally different. But in any

1254
01:42:38.720 --> 01:42:41.800
case, thanks for calling, Jesse, appreciate you listening. And I'll bet

1255
01:42:41.800 --> 01:42:48.000
you your business is booming right Yeah. Anyway, three O three seven one

1256
01:42:48.279 --> 01:42:54.439
three talk is our studio number,
our Martino numbers three H three Martino three

1257
01:42:54.439 --> 01:42:57.000
O three six two seven eighty four
sixty six. Okay, I have a

1258
01:42:57.079 --> 01:42:59.920
question. Where was it I had
a question for Oh wait here it is

1259
01:43:00.000 --> 01:43:04.680
okay for the Red Rock Lady,
the Red Rock Lady, Assuming I'm Greg.

1260
01:43:04.800 --> 01:43:10.439
The place where I want to put
a solar panels gets almost all day

1261
01:43:10.520 --> 01:43:14.600
sunlight, including southern exposure, with
no trees or anything in the way.

1262
01:43:14.720 --> 01:43:17.359
Can the panels be mounted on the
side of the house instead of on the

1263
01:43:17.560 --> 01:43:20.520
roof? Yeah, they definitely.
Can. You just have to work with

1264
01:43:20.560 --> 01:43:24.439
a contractor willing to do that,
and we do. Why do you say

1265
01:43:24.439 --> 01:43:27.119
willing to do that? What's wrong
with that? Is it is it hard

1266
01:43:27.119 --> 01:43:30.479
to mount them on the side.
You just have to do additional engineering documents

1267
01:43:30.479 --> 01:43:32.479
to do it, and you have
to work with somebody willing to do it.

1268
01:43:32.479 --> 01:43:36.279
So most of the nationwide companies won't
because it's outside of their normal scope.

1269
01:43:36.399 --> 01:43:40.399
But you'll do it. Oh absolutely, Okay, So it's red Rocks

1270
01:43:40.640 --> 01:43:45.319
rs dot com and we have more
coming up with her and anything else you

1271
01:43:45.359 --> 01:43:49.640
need to know about. Give us
a call. Go with a sure thing

1272
01:43:49.760 --> 01:43:55.199
Denver's best roofer excel Roofing dot com. You don't pay a cent until you're

1273
01:43:55.239 --> 01:44:00.880
content on top of it. Time
for an insurance check up free, no

1274
01:44:00.960 --> 01:44:04.479
obligation. In comparison, call Compass
Insurance. Pay too much your coverage at

1275
01:44:04.520 --> 01:44:09.600
dozens of insurance companies find out now
three oh three seven seven to one help.

1276
01:44:09.760 --> 01:44:13.319
You'll think you're his only customer when
you choose Frank durand the real estate

1277
01:44:13.359 --> 01:44:16.800
Man dot com to list your home
with Remax Alliance three oh three nine two

1278
01:44:16.880 --> 01:44:30.680
zero sixteen twenty two. Yeah,
with new need so you don't have the

1279
01:44:31.720 --> 01:44:39.680
come run anxious as fast as we
can. Shooter's gonna help, come man,

1280
01:44:39.880 --> 01:44:45.720
This is the Troubleshooter Show. Now
Tom Martino, Okay, Tom Martino

1281
01:44:45.800 --> 01:44:48.840
here, Welcome to the show three
oh three seven one three talk seven one

1282
01:44:48.840 --> 01:44:53.479
three eight two five five. What's
going on? How can we help you?

1283
01:44:53.680 --> 01:44:57.319
Let's talk. We have a guest
today. We have Red Rocks roof

1284
01:44:57.319 --> 01:45:00.119
and Solra have a Brook White with
me and she's talking about seller. We

1285
01:45:00.159 --> 01:45:02.479
were talking about it. We had
a lot of other things to come up,

1286
01:45:03.359 --> 01:45:05.680
and one thing that comes up quite
a bit. I just want to

1287
01:45:05.720 --> 01:45:12.960
get it out there about signs,
signs and parking lites. People always say

1288
01:45:13.000 --> 01:45:17.359
this to us. We got told
there were no signs. If that's true,

1289
01:45:17.640 --> 01:45:25.520
then you should get your money back. There must be signs. Do

1290
01:45:25.760 --> 01:45:30.720
temporary signs work? Well, yeah
they do. They do if they're labeled

1291
01:45:30.720 --> 01:45:38.239
properly. But they have to be
labeled properly. So that is something we

1292
01:45:38.279 --> 01:45:45.600
hear almost all the time when it
comes to Wyatts. And then it just

1293
01:45:45.600 --> 01:45:48.279
happened to be the biggest company.
That's why we hear it. And another

1294
01:45:48.359 --> 01:45:55.600
thing that we hear about okay often. And I don't want to pick on

1295
01:45:55.640 --> 01:45:59.520
this woman because she really needs help
or one way or another she needs help.

1296
01:46:00.840 --> 01:46:10.640
Parents with special needs children often complain
about the IEPs or the individual education

1297
01:46:10.760 --> 01:46:18.279
plans, and what they say is
that children are being inadequately served. Now.

1298
01:46:18.359 --> 01:46:25.039
IEPs are hard for a lot of
parents to understand. They're individualized help

1299
01:46:25.439 --> 01:46:31.399
and education in order to mainstream a
student. Now, because a lot of

1300
01:46:31.399 --> 01:46:35.119
people don't understand that. They think
it's a special thing. It's like welfare.

1301
01:46:35.159 --> 01:46:41.039
It's not or social services. It's
an education that is guaranteed to each

1302
01:46:41.079 --> 01:46:45.760
and every child, and if you
have disabilities, you shouldn't forego the education.

1303
01:46:45.800 --> 01:46:48.479
In the case here, I got
a lot of text saying that the

1304
01:46:48.520 --> 01:46:55.039
woman sounded like she was overly protective
and sensitive, possibly causing a lot of

1305
01:46:55.039 --> 01:46:59.319
the anxiety to her child. Again, we have a lot of amateur psychologists

1306
01:46:59.319 --> 01:47:03.039
listening. But that was brought up. Another one. A guy had a

1307
01:47:03.119 --> 01:47:09.600
class motor home, a JCO.
He bought from a dealer out of state

1308
01:47:10.399 --> 01:47:14.439
and it was rusted the bottom,
the underneath, the undercarriage from He said,

1309
01:47:14.479 --> 01:47:19.920
mad chloride sitting there not being properly
cared for, washed whatever. Is

1310
01:47:19.960 --> 01:47:27.359
that a violation of any kind of
law? He bought it brand spink anew

1311
01:47:27.800 --> 01:47:30.960
and it's rusting out. It is
rusting now, it's not rotting, it's

1312
01:47:30.039 --> 01:47:36.760
rusting. And he claims that was
the problem with the ground onto his power

1313
01:47:38.000 --> 01:47:42.239
unit and they had to replace the
ground and he noticed some other wires under

1314
01:47:42.239 --> 01:47:46.119
there and things. And again some
people are saying all vehicles rust underneath.

1315
01:47:46.720 --> 01:47:50.119
It's just surface russ. It's not
going to do any harm, and he

1316
01:47:50.199 --> 01:47:55.239
might be exaggerating. Other people say
he should get a brand new unit.

1317
01:47:55.760 --> 01:47:58.760
But that came up today, and
that comes up a lot on new units.

1318
01:47:59.239 --> 01:48:01.439
What is new? What should you
be able to accept? What do

1319
01:48:01.520 --> 01:48:06.600
you not accept? Now, the
woman in the trailer park, this is

1320
01:48:06.640 --> 01:48:12.640
important. She had a rental,
she's been there five years. She said,

1321
01:48:12.640 --> 01:48:16.159
the landlord sucks. There's sewer backups, but that's the trailer park.

1322
01:48:16.199 --> 01:48:24.000
Possibly then she has problems with mice. Whose problem is that the trailer park

1323
01:48:24.039 --> 01:48:27.239
or the landlord who owns the trailer
But in any case, she was worried

1324
01:48:27.239 --> 01:48:31.079
about being moved out. Somebody reminded
me of the just cause law, meaning

1325
01:48:31.159 --> 01:48:35.439
they can't get rid of you for
complaining about normal stuff and they have to

1326
01:48:35.479 --> 01:48:40.760
extend your lease. They can't just
kick you out. So there are cases,

1327
01:48:40.840 --> 01:48:45.000
I guess, where this older woman
with a fixed income, no money

1328
01:48:45.760 --> 01:48:49.079
can at least have some breathing room
to find out what to do. And

1329
01:48:49.119 --> 01:48:53.319
the guy's not just going to kick
her out for complaining, So you know,

1330
01:48:53.399 --> 01:48:57.279
I mean, laws do have their
place, right, Deputy Doc.

1331
01:48:57.920 --> 01:49:00.960
I asked them to call up to
Boondocks to see if there are any signs

1332
01:49:01.039 --> 01:49:04.920
up there. I mean, I
don't think they'd out and now lies.

1333
01:49:05.279 --> 01:49:10.159
Yeah, we have signs that they
don't because people can drive by or just

1334
01:49:10.279 --> 01:49:13.720
drive by and see. But Doc, what did they say about that?

1335
01:49:15.039 --> 01:49:18.760
Well? I spoke to Kelsey,
and I spoke to the general manager at

1336
01:49:18.760 --> 01:49:24.239
Boondogs, and he assured me that
the signs were there, both that were

1337
01:49:24.279 --> 01:49:30.600
required by Wyatts and additionally signs that
were required by the city of Ruslan.

1338
01:49:31.119 --> 01:49:35.359
He claims that they were there all
the time. Kelsey's boyfriend just drove up

1339
01:49:35.399 --> 01:49:43.159
there and he did acknowledge that the
signs were there. Kelsey believed that the

1340
01:49:43.239 --> 01:49:46.359
signs were not there ten days ago, and I told her, I think

1341
01:49:46.439 --> 01:49:50.319
that's just not true. The guy's
not gonna lie about it. Well,

1342
01:49:50.359 --> 01:49:56.600
here's the thing. I doubt that
because they told their car that they're going

1343
01:49:56.640 --> 01:50:00.880
to run out and put up signs
just because of that. Right, What

1344
01:50:00.920 --> 01:50:03.479
I was going to say was that
he said if they go, if they

1345
01:50:03.520 --> 01:50:10.439
want to make a police report,
he will provide the police with the video

1346
01:50:10.560 --> 01:50:15.840
footage of the signs being present.
And yeah, but he said signs being

1347
01:50:15.880 --> 01:50:20.880
present, were they part were they
temporary signs or did they have permanent Oh

1348
01:50:20.960 --> 01:50:26.560
no, he said they've been there
for quite a long time. Okay,

1349
01:50:26.800 --> 01:50:30.640
So Kelsey's going to go to the
police and get the video. But I

1350
01:50:30.680 --> 01:50:34.239
told her she's basically chasing a tail. The guy is not gonna lie about

1351
01:50:34.239 --> 01:50:39.640
when the signs are put up.
So she claims they were just put up,

1352
01:50:40.479 --> 01:50:45.479
right, and he and he stated
very emphatically that the signs are there.

1353
01:50:45.600 --> 01:50:48.399
If you want to go to the
police and get the video of it,

1354
01:50:48.840 --> 01:50:53.479
I will provide the cons of the
video of the signs being there a

1355
01:50:53.520 --> 01:50:59.359
long time. So if she calls
back, I will follow up with it.

1356
01:51:00.119 --> 01:51:04.199
No, that's good, okay,
because you know, obviously we hear

1357
01:51:04.239 --> 01:51:08.920
this all the time, so it's
not the first time. But but they

1358
01:51:08.960 --> 01:51:13.680
said there's definitely signs, plus there
were extra signs. Blah blah blah.

1359
01:51:13.720 --> 01:51:15.439
We get it, Thank you very
much. Three h three, seven to

1360
01:51:15.520 --> 01:51:21.319
one to three talk now. By
the way, signs must be posted conspicuously

1361
01:51:21.359 --> 01:51:28.800
according to the law that I finally
got near each entrance and exit up the

1362
01:51:29.000 --> 01:51:34.680
arkses me near each entrance of the
parking lot. It must have playing English

1363
01:51:35.119 --> 01:51:41.359
no pictures. Unauthorized vehicles will be
towed. Now they can put a picture

1364
01:51:41.359 --> 01:51:45.079
on there. In addition to that, they must also have a telephone number

1365
01:51:45.119 --> 01:51:50.000
and the name of the towing company
and the telephone number address a name of

1366
01:51:50.039 --> 01:51:58.600
the local police department each sign.
So that's required. So the temporary sign

1367
01:51:58.680 --> 01:52:02.520
wouldn't work. That's why I was
concerned. So thank you for finding that

1368
01:52:02.600 --> 01:52:06.000
out. Red rocks, roof and
solars, So we do have a question.

1369
01:52:06.880 --> 01:52:11.600
You said you can mount them on
a wall. You can mount solar

1370
01:52:11.680 --> 01:52:17.199
systems or solar panels on a roof, and you can put them out on

1371
01:52:17.279 --> 01:52:20.039
the lot. Right. You don't
even have to have them on the house.

1372
01:52:20.119 --> 01:52:24.560
Right, I've seen them before that
I know I've seen them. I

1373
01:52:24.600 --> 01:52:27.439
can't tell you where right now,
but where they They mount them in the

1374
01:52:27.520 --> 01:52:31.560
yard somewhere and then you run the
wire to the house. Yeah. Now,

1375
01:52:31.600 --> 01:52:34.479
why do people do that? Is
it because of special roof they don't

1376
01:52:34.479 --> 01:52:38.640
want to dig into or what?
It just depends. I mean, a

1377
01:52:38.720 --> 01:52:42.279
groundmount is going to give you the
best on exposure at the best angle with

1378
01:52:42.319 --> 01:52:45.479
the bells till the ground those things, Yeah, the ground mount Well,

1379
01:52:45.359 --> 01:52:49.000
I personally like building car ports and
putting them under car ports, And it

1380
01:52:49.079 --> 01:52:53.880
depends if you have an apartment complex, for instance, putting them on car

1381
01:52:53.960 --> 01:52:57.960
ports, yeah, or building a
carport to do so okay, yeah,

1382
01:52:58.079 --> 01:53:00.960
but if you have safe, for
instance, a apartment complex or a long

1383
01:53:01.039 --> 01:53:05.600
term rental, then you have to
put it on a structure that's not tied

1384
01:53:05.640 --> 01:53:10.119
to somebody living in in order to
get the tax credits. So it really

1385
01:53:10.119 --> 01:53:13.319
just depends on you know, what
do you mean by that? So you

1386
01:53:13.520 --> 01:53:17.840
have to if you own a condo
you're talking about, not if you yourself

1387
01:53:17.880 --> 01:53:23.479
own the condo, but if you're
renting out an apartment complex and it's a

1388
01:53:23.640 --> 01:53:28.520
long term rental scenario. So if
I'm renting an apartment, yeah, I

1389
01:53:28.560 --> 01:53:30.279
can get a solar system. Yeah, you just have to make sure that

1390
01:53:30.319 --> 01:53:35.279
the solar system's not on anything that
somebody lives on in So it has to

1391
01:53:35.279 --> 01:53:40.039
be on a car poor or whatever
or anything else. But I've never even

1392
01:53:40.079 --> 01:53:44.800
heard of that you actually have tenants
that would put up a solar system.

1393
01:53:44.920 --> 01:53:46.840
So it's kind of the same thing
that we were talking about. So they

1394
01:53:47.800 --> 01:53:53.079
apartment complex would get the federal tax
credit, the bi American Act tax credit

1395
01:53:53.119 --> 01:53:57.960
in the depreciation, and then they
could charge their tenants. Oh that so,

1396
01:53:57.960 --> 01:54:02.199
so the apartment house does it,
Okay, the management or the owner

1397
01:54:02.239 --> 01:54:06.479
of the apartment. I get it
for sure. Okay, But a renter

1398
01:54:08.039 --> 01:54:11.239
certainly couldn't do a portable system.
There's no such thing, is there.

1399
01:54:11.439 --> 01:54:14.319
No, there's portable systems. A
renter could do it. And the renter

1400
01:54:14.560 --> 01:54:16.880
tell me what a portable system would
look like. That's fascinating to me.

1401
01:54:17.159 --> 01:54:23.000
Yeah, So you just like on
a deck maybe if you had a southern

1402
01:54:23.039 --> 01:54:29.199
deck. It's kind of like you
put a solar system on like a wheelbarrow,

1403
01:54:29.359 --> 01:54:31.399
but like it's bigger, smaller,
so it's on wheels that'll move,

1404
01:54:31.800 --> 01:54:35.039
and then you just have to plug
into the appropriate breaker space and how an

1405
01:54:35.079 --> 01:54:41.159
electrician do se. So the inverter
and everything else is tied on a portable

1406
01:54:41.159 --> 01:54:44.720
system. So firlts that have RVs
and stuff. Now I wondered about that.

1407
01:54:45.439 --> 01:54:49.159
I wonder if there are RVs with
solar systems. Yeah, absolutely though,

1408
01:54:49.199 --> 01:54:53.640
I mean the entire roof could be
a solar system, right, Yes,

1409
01:54:53.720 --> 01:54:57.600
it is. To be honest with
you, automotive solar is not something

1410
01:54:57.640 --> 01:55:00.680
I know much more about besides it
exists, because it's very different than doing

1411
01:55:00.800 --> 01:55:05.840
residential. With automotive solar, you're
massing on a system to work as much

1412
01:55:05.840 --> 01:55:10.439
as it can for about five years. Residential or what I do. You're

1413
01:55:10.479 --> 01:55:13.840
looking at making a system last for
thirty plus years. So they're just different.

1414
01:55:14.239 --> 01:55:18.439
Yeah. And with automotive I heard
someday they're working on you know,

1415
01:55:18.560 --> 01:55:24.920
roof systems or the whole exterior of
a car that can help charge EV batteries.

1416
01:55:25.279 --> 01:55:29.039
Oh yeah, there's a ton of
cool technology right now concerning that and

1417
01:55:29.159 --> 01:55:32.159
battery technology for homes. What is
it? What are they? Lithium?

1418
01:55:32.199 --> 01:55:34.960
What are they? Yeah, I
mean it depends on where you're at.

1419
01:55:35.279 --> 01:55:39.840
So lithium ion is going to be
your best one. Your lead acid base

1420
01:55:39.920 --> 01:55:42.880
is going to be where it's too
cold, where the batteries don't operate very

1421
01:55:42.880 --> 01:55:45.159
well, so up in the mountains
when it gets to those low degrees.

1422
01:55:45.760 --> 01:55:50.720
Or you can do a heated lithium
ion battery where some of the power from

1423
01:55:50.760 --> 01:55:55.399
the battery is designed to heat the
battery so that it can operate at a

1424
01:55:55.479 --> 01:55:58.800
higher level. So it's kind of
a mix between the two are more and

1425
01:55:58.840 --> 01:56:02.880
more people opting for batteries in Excel
territory, absolutely because they have a really

1426
01:56:02.920 --> 01:56:05.840
great battery program. Right now,
what do you mean by that great battery

1427
01:56:05.880 --> 01:56:11.520
program? So like a Tuessla Powerball
three typically is about fifteen thousand dollars,

1428
01:56:12.000 --> 01:56:17.159
but through all the different benefits like
the Colorado state program, excels rebate program,

1429
01:56:17.199 --> 01:56:20.399
the federal tax credit, all of
that, that fifteen grand drops down

1430
01:56:20.479 --> 01:56:29.520
to about four four hundred. I'm
sorry about four grand till eleven thousand of

1431
01:56:29.520 --> 01:56:31.199
it is paid for. H right, we got more coming up, and

1432
01:56:31.600 --> 01:56:34.560
Cheryl, if you hang on,
we'll get you about an electrician three oh

1433
01:56:34.600 --> 01:56:45.680
three seven one three talks seven one
three eight two five five Go with a

1434
01:56:45.720 --> 01:56:49.079
sure thing Denver's best roofer Excel roofing
dot com. You don't pay a cent

1435
01:56:49.279 --> 01:56:55.800
until you're content, wait on top
of it. Time for an insurance check

1436
01:56:55.880 --> 01:57:00.079
up, free no obligation comparison call
Compass Insurance paying too much your coverage at

1437
01:57:00.119 --> 01:57:04.199
dozens of insurance companies find out now
three all three seven seven to one help.

1438
01:57:04.359 --> 01:57:08.920
You'll think you're his only customer when
you choose Frank durand the real estate

1439
01:57:08.960 --> 01:57:13.399
Man dot com to list your home
with Remax Alliance three all three nine two

1440
01:57:13.479 --> 01:57:18.640
zero sixteen twenty two. Hi Tom
Martinez here. In a little while,

1441
01:57:18.640 --> 01:57:23.279
I want to talk to one of
my experts, rod On Rod robel On.

1442
01:57:24.359 --> 01:57:28.560
People have a bunch of questions about
this mandatory retirement. They have to

1443
01:57:28.600 --> 01:57:31.279
provide if you have more than a
certain number of employees and what that means.

1444
01:57:31.520 --> 01:57:33.800
And I'm going to ask them a
few questions about that right now,

1445
01:57:33.840 --> 01:57:38.359
though. Cheryl wants to talk about
an electrician. Go ahead, Cheryl,

1446
01:57:38.399 --> 01:57:41.920
what's going on with you? Okay? Can you hear me? Okay,

1447
01:57:41.800 --> 01:57:44.920
I can hear you, find Cheryl, go ahead, okay, I have

1448
01:57:45.000 --> 01:57:47.920
you on speakerphones, and my husband
can also hear this. What we're looking

1449
01:57:48.079 --> 01:57:54.159
for is an electrician that is real
familiar with how to put in a charging

1450
01:57:54.239 --> 01:57:59.920
station for a hybrid easy car.
Okay. Most of them are alerted right

1451
01:58:00.119 --> 01:58:01.760
now, and a lot of you
know, Brooke, you might know people

1452
01:58:01.800 --> 01:58:05.119
because of your solar business, because
I'm sure evs are a big part of

1453
01:58:05.119 --> 01:58:09.359
the solar business, right Yeah.
Yeah, They're pretty easy to do.

1454
01:58:09.439 --> 01:58:12.760
Any all licensed electrician can do it, and we often do them as part

1455
01:58:12.840 --> 01:58:16.520
of the solar system install have you
had anyone say they couldn't do it,

1456
01:58:16.640 --> 01:58:21.760
Cheryl. No, we had one
person that was out I think it was

1457
01:58:21.840 --> 01:58:25.479
yesterday, and he gave us a
bid. We just kind of wanted to

1458
01:58:25.479 --> 01:58:28.840
get a second. May I ask, and don't tell anyone when you do

1459
01:58:29.000 --> 01:58:30.840
call them what the bid was,
But I'm asking you what was the bid?

1460
01:58:32.359 --> 01:58:38.319
Kevin? Very different? Long.
Yeah, they actually provided three options.

1461
01:58:38.680 --> 01:58:43.039
One was a thirty I guess it
would be a thirty amp option,

1462
01:58:43.199 --> 01:58:45.880
one was a fifty amp option,
and one was a sixty amp option.

1463
01:58:46.760 --> 01:58:50.359
Because it's not a fully you know, it's not an all electric vehicle,

1464
01:58:50.399 --> 01:58:55.520
it's just a plug in hybrid.
Yeah, well, the plug in hybrid,

1465
01:58:55.640 --> 01:59:00.720
you definitely don't have to go above
thirty exactly. But out of curiosity,

1466
01:59:01.039 --> 01:59:05.199
what were the prices? Just roughly
on the thirty, fifty, and

1467
01:59:05.279 --> 01:59:11.800
sixty. I might have to pull
it up, but the least expensive one

1468
01:59:11.920 --> 01:59:15.560
was about forty one hundred, and
I think the most expensive one was about

1469
01:59:15.600 --> 01:59:19.920
fifty eight hundred. And the reason
for the extra cost is our electrical panels

1470
01:59:20.000 --> 01:59:25.439
on the exactly opposite corner of the
house of the garage. And by the

1471
01:59:25.479 --> 01:59:30.760
way, by the way, I
agree those prices are right in line.

1472
01:59:30.119 --> 01:59:33.760
Okay, now, okay, now
I don't know who you got it from.

1473
01:59:33.840 --> 01:59:38.600
You didn't tell me, but those
prices are right in line because I

1474
01:59:38.720 --> 01:59:44.319
was doing some estimating as well,
and I use you know, a plumb

1475
01:59:44.319 --> 01:59:49.520
line has a great electrical division,
plumb Line Electric. We also have fix

1476
01:59:49.600 --> 01:59:54.680
It twenty four to seven, which
has an electrical division, and then there's

1477
01:59:54.800 --> 01:59:59.159
eight eight eight Heating dot Com has
an electrical division, and they're all well

1478
01:59:59.279 --> 02:00:03.319
versed in it and really good people. But just out of curiosity, why

1479
02:00:03.399 --> 02:00:11.600
are you going with a hybrid system
a car as opposed to all electric?

1480
02:00:13.159 --> 02:00:16.399
I honestly don't think we're ready with
the infrastructure to do all electric. I'm

1481
02:00:16.439 --> 02:00:23.960
not comfortable with it. I think
are the material requirements for the batteries and

1482
02:00:24.000 --> 02:00:27.680
for all that stuff, We're just
not as a country. Okay, you

1483
02:00:27.720 --> 02:00:30.760
know we can't go to home depot
and buy a bunch of lithium. You

1484
02:00:30.800 --> 02:00:33.880
know. You know my thing was
this, if I'm going to go and

1485
02:00:34.000 --> 02:00:39.119
take the leap, I don't want
to have to maintain two different systems.

1486
02:00:39.439 --> 02:00:42.720
I want to get away from gas, I want to get away from oil.

1487
02:00:42.840 --> 02:00:45.399
I want to get away from that
crap and that's the reason if I

1488
02:00:45.560 --> 02:00:50.399
make the switch, it's going to
be all electric or all gasoline. With

1489
02:00:50.640 --> 02:00:56.760
hybrid, you're actually doubling, not
doubling, your maintenance, but you have

1490
02:00:57.399 --> 02:01:01.199
both systems to still worry about.
Yeah, I understand what you're saying.

1491
02:01:01.239 --> 02:01:06.119
Did you get the car already?
Yeah? I did. What did you

1492
02:01:06.199 --> 02:01:13.359
get? It's a it's a Kia
Sportage top of the line TIA's Sportage plug.

1493
02:01:13.479 --> 02:01:16.359
They're beautiful. I've seen them.
I have a friend who has one.

1494
02:01:16.800 --> 02:01:24.560
Yeah, they're very beautiful, and
the hybrid is absolutely wonderful. Yeah,

1495
02:01:24.600 --> 02:01:28.399
and uh, did you get Let
me just ask you another thing again,

1496
02:01:28.600 --> 02:01:31.439
just out of curiosity of shopping around
and looking. Did you get that

1497
02:01:31.560 --> 02:01:38.319
flat kind of paint? No,
it's it's not it's not a flat paint.

1498
02:01:38.359 --> 02:01:41.239
I don't know what they call it. It's like metallic. Yeah,

1499
02:01:41.399 --> 02:01:44.680
just the regular paint shop, you
know, the flat pain people are learning

1500
02:01:44.800 --> 02:01:46.880
of. People are not as happy
as they thought they were going to be

1501
02:01:46.920 --> 02:01:51.239
with the flat paint. Do you
know why? Because it takes very special

1502
02:01:51.359 --> 02:01:56.920
care. You can't just run that
through a regular car wash, you know.

1503
02:01:57.000 --> 02:02:00.920
Anyway, Thanks for calling, and
I think you're you're doing the right

1504
02:02:00.960 --> 02:02:03.399
thing, you're right in line there. I want to talk to I want

1505
02:02:03.399 --> 02:02:06.760
to talk to Rod Robel right now, Rod, are you there? I'm

1506
02:02:06.760 --> 02:02:12.960
here. Okay, Rod, we've
heard now you're a specialist. Is it

1507
02:02:13.079 --> 02:02:16.760
TPA services? Is that it right? That's correct? Yeah. And I

1508
02:02:16.880 --> 02:02:21.079
talked to you about some retirement plans
and stuff for my companies. And I

1509
02:02:21.119 --> 02:02:27.119
also I know that you know a
lot about them. Do you know about

1510
02:02:27.159 --> 02:02:34.239
the new mandate from Colorado where employers
have to provide Now they don't have to

1511
02:02:34.279 --> 02:02:41.359
contribute us. I understand, they
just have to provide a plan. That's

1512
02:02:41.439 --> 02:02:45.640
correct. So, effect of January
first, the twenty twenty three, the

1513
02:02:45.800 --> 02:02:53.399
state mandates that employers that have five
or more employees and have been in business

1514
02:02:53.439 --> 02:03:00.279
at least two years, they require
that their employees have access to an employer's

1515
02:03:00.600 --> 02:03:03.920
workplace retirement plan of some sort?
What does it mean? Access to?

1516
02:03:04.159 --> 02:03:11.239
So the employer sets it up,
but they don't have to fund it.

1517
02:03:11.399 --> 02:03:15.920
Correct. And so in the Colorado
Secure Savings Program is which what the state

1518
02:03:16.039 --> 02:03:21.680
is set up as an alternative in
fact that the employers cannot contribute to that.

1519
02:03:23.119 --> 02:03:31.920
It's just withholding of employees paychecks and
it goes into a rough type contribution

1520
02:03:32.119 --> 02:03:36.199
into the investments that the state has
kind of laid out for everybody. So

1521
02:03:38.800 --> 02:03:44.359
does everyone get does everyone get the
same exact allocation of investments? Then when

1522
02:03:44.359 --> 02:03:46.520
they do that and that rough kind
of thing for the state, you just

1523
02:03:46.600 --> 02:03:51.239
put it into a like a pulled
fund. No, they get to choose

1524
02:03:51.279 --> 02:03:57.199
from the you know, moderate conservative
aggrass type of fund. So they get

1525
02:03:57.239 --> 02:04:00.800
to choose how they want it invested
with the available fund line up. Okay,

1526
02:04:01.439 --> 02:04:08.840
And does that cost the employer anything? It doesn't cost the employer anything.

1527
02:04:09.119 --> 02:04:13.039
The only thing it's gonna cost the
employers maybe a little bit of their

1528
02:04:13.079 --> 02:04:16.800
time. So they're required to send
in a census every payday, keep it

1529
02:04:16.880 --> 02:04:23.520
up to date for those new hires, what people are contributing out of their

1530
02:04:23.560 --> 02:04:27.800
paycheck, if anybody terminated employment,
that sort of thing. So they have

1531
02:04:27.880 --> 02:04:30.359
to keep a good accurate census and
provide that every payday to the state.

1532
02:04:31.439 --> 02:04:36.239
And when they do that, of
course they're complying with the law. Now,

1533
02:04:36.319 --> 02:04:41.479
those who have regular four one ks, they don't have to do that

1534
02:04:41.520 --> 02:04:45.239
because they already have one. Right, that's correct. So it's just an

1535
02:04:45.239 --> 02:04:49.319
alternative. The safe thing is just
an alternative. If you have a four

1536
02:04:49.359 --> 02:04:54.319
oh one K or a simple IRA, you're not You're good to go,

1537
02:04:54.439 --> 02:05:01.279
You're golden. And in fact,
the Secure Savings program is pretty basic.

1538
02:05:01.680 --> 02:05:09.880
As I said, it's basically automatic
deduction from an employees dross pay goes into

1539
02:05:09.960 --> 02:05:15.279
a rock IRA that deductions are set
at five percent of the employee's gross pay.

1540
02:05:16.119 --> 02:05:19.800
The employees can opt out if they
want, or do more than five

1541
02:05:19.840 --> 02:05:27.159
percent if they want. And that's
about it, right. No employer constitutions,

1542
02:05:27.159 --> 02:05:33.840
no match anything like that. Now, are you guys as private consultants,

1543
02:05:34.159 --> 02:05:40.760
are any of you guys in the
industry coming up with plans for employers

1544
02:05:40.800 --> 02:05:45.359
that might be somewhere between a regular
full blown for a one K and the

1545
02:05:45.399 --> 02:05:51.560
state option where you can provide them
similar things but maybe better. Absolutely so,

1546
02:05:53.159 --> 02:05:58.800
we're seeing what a lot of employers
are doing that if they are going

1547
02:05:58.840 --> 02:06:02.479
to spend the times some sort of
retirement plan in place, that they're setting

1548
02:06:02.600 --> 02:06:10.399
up a qualified plan like a four
one K plan where they can tweak it,

1549
02:06:10.520 --> 02:06:15.560
you know, have some semassing contributions, or maybe have the contribution weighted

1550
02:06:15.640 --> 02:06:20.039
to the business owner where they get
more than the employees. But there's all

1551
02:06:20.119 --> 02:06:26.319
kinds of ways to design it.
And with that said, the federal government

1552
02:06:27.600 --> 02:06:31.520
is giving tax credits to offset the
fees for these four oh one k plans.

1553
02:06:31.560 --> 02:06:33.960
If you don't already have something in
place, it has to be a

1554
02:06:34.000 --> 02:06:39.760
new plan, and in a lot
of cases it's going to cover most or

1555
02:06:39.880 --> 02:06:45.760
all of the costs associated with a
plan for three years. So we've had

1556
02:06:45.800 --> 02:06:49.000
a big influx of employers saying,
hey, I want something better than what

1557
02:06:49.479 --> 02:06:55.359
the state has, and the state
really doesn't care. Their whole goal in

1558
02:06:55.399 --> 02:07:02.239
this thing is they just want employee
the workforce out there to have access and

1559
02:07:03.239 --> 02:07:08.119
just so they've become retirement ready at
some point, so they don't care if

1560
02:07:08.159 --> 02:07:11.399
you use their plan. They just
want They just want them to have access

1561
02:07:11.399 --> 02:07:15.199
to a plan. Now I'm talking
to Rod Roebel with TPA Services. He's

1562
02:07:15.239 --> 02:07:19.319
an expert on benefit plans and retirement
plans. Ron As I thought I would

1563
02:07:19.319 --> 02:07:23.560
get, I'm getting a few text
messages questions, can you hold over the

1564
02:07:23.560 --> 02:07:27.680
brake for just another few minutes?
Certainly? All right, I'm gonna put

1565
02:07:27.680 --> 02:07:35.600
them on hold, and we have
more coming right up. Go with a

1566
02:07:35.640 --> 02:07:41.000
sure thing Denver's best roofer excel roofing
dot com. You don't pay a cent

1567
02:07:41.199 --> 02:07:47.039
until you're content. Time for an
insurance check up free no obligation. In

1568
02:07:47.119 --> 02:07:53.359
comparison, call Compass insurance paying too
much your coverage at dozens of insurance companies

1569
02:07:53.479 --> 02:07:56.720
find out now three oh three seven
to seven to one help. You'll think

1570
02:07:56.760 --> 02:08:00.760
you're his only customer when you choose
Frank durand the real estate Man dot com

1571
02:08:00.800 --> 02:08:05.479
to list your home with Remax Alliance
three oh three nine two zero sixteen twenty

1572
02:08:05.479 --> 02:08:16.319
two. Hi Tom Martine here,
Redrocksars dot com is here. By the

1573
02:08:16.359 --> 02:08:20.239
way, we do have some questions
for my retirement specialists here. Uh,

1574
02:08:20.279 --> 02:08:24.720
and that is Rod Roble. He's
with CPA Services and Rod, somebody wants

1575
02:08:24.760 --> 02:08:31.479
to know what kinds of plans We
all hear about four oh one ks.

1576
02:08:31.960 --> 02:08:41.079
But can an employer establish other kinds
of plans for their people? They can,

1577
02:08:41.319 --> 02:08:46.039
so there's a there's another one called
the simple IRA, which the employer

1578
02:08:46.079 --> 02:08:52.880
can make constributions, but they're limited
to either matching them dollar for dollar on

1579
02:08:52.960 --> 02:08:56.279
the first three percent of their pay
and no more, no less that that's

1580
02:08:56.319 --> 02:09:01.520
the required match, or they can
do two percent of pay across the board,

1581
02:09:01.560 --> 02:09:07.680
whether or not an employee is contributing
their own money. They're subject to

1582
02:09:09.880 --> 02:09:15.920
deferral limits from their paychecks obviously,
and that's more or less of a free

1583
02:09:15.960 --> 02:09:20.279
type of plan. Any investment advisor
can help them set those up. And

1584
02:09:20.319 --> 02:09:26.720
then the other the other option really
is a qualified retirement plan like a four

1585
02:09:26.760 --> 02:09:30.359
oh and K, and a four
oh and K can have lots of different

1586
02:09:31.000 --> 02:09:37.680
design provisions that meet each individual employer's
objectives. You know, are they just

1587
02:09:37.760 --> 02:09:43.239
setting up a plan because they're trying
to attract and retain employees. Are they

1588
02:09:43.279 --> 02:09:50.479
setting it up to maybe maximize their
own retirement benefits and trying to give the

1589
02:09:50.520 --> 02:09:54.720
employees something but not as right exactly
it's called. It's called they want to

1590
02:09:54.720 --> 02:09:58.760
be top heavy legally, but they
want to do it. A lot of

1591
02:09:58.840 --> 02:10:03.399
companies frame and I'm sure you come
across from Rod they're selfish. They the

1592
02:10:03.479 --> 02:10:07.600
bosses want the best retirement plan they
can get, while at the same time

1593
02:10:07.680 --> 02:10:11.359
staying legal. They have to provide
something to employees, right, exactly right,

1594
02:10:11.720 --> 02:10:15.520
exactly right, Yeah, I mean, there's nothing really wrong with that.

1595
02:10:15.680 --> 02:10:20.479
In fact, I have seen some
self employed kind of people form an

1596
02:10:20.720 --> 02:10:24.359
LLC and hire their family members so
they can have retirement I mean, is

1597
02:10:24.359 --> 02:10:31.920
that is that legal. It's certainly
legal if the family members are performing services.

1598
02:10:31.119 --> 02:10:37.319
Yeah sure, yeah. Now somebody
self employed texting me wants to know

1599
02:10:37.399 --> 02:10:41.319
they don't have any employees, can
they do something more than just you know,

1600
02:10:41.920 --> 02:10:46.680
an IRA, they can, so
we Those are called the solo quoral

1601
02:10:46.800 --> 02:10:54.199
and K plan. Yeah. So
they get the same limits as a traditional

1602
02:10:54.600 --> 02:11:00.479
PAL and K plan with with employees. And so they depending on all their

1603
02:11:00.520 --> 02:11:03.960
compensations and what their earned income is, that they could get up to get

1604
02:11:05.319 --> 02:11:11.840
like seventy six thousand dollars in wow
plan. Wow. Yeah. And we

1605
02:11:11.239 --> 02:11:15.319
do a lot of solo case for
that reason that you can get a lot

1606
02:11:15.359 --> 02:11:18.039
more in than you can in a
STEP or an IRA. Now, what

1607
02:11:18.199 --> 02:11:24.600
about without getting too far into the
weeds, but a simple explanation, most

1608
02:11:24.640 --> 02:11:30.640
people are trying to reduce income and
they're trying to increase later savings for later

1609
02:11:30.720 --> 02:11:33.560
on, you know, a retirement
or a lump sum later on. What

1610
02:11:33.720 --> 02:11:39.800
is a defined benefit plan? Yep, so a defined benefit plan, it's

1611
02:11:39.840 --> 02:11:46.439
a it's a pension plan. Those
are you know traditionally we used to see

1612
02:11:46.520 --> 02:11:50.560
years ago the airlines had them,
big companies had them, but small companies

1613
02:11:50.600 --> 02:11:54.199
can have them, right, Oh
yeah, anybody can have it. A

1614
02:11:54.279 --> 02:12:01.720
one life self employed individual can have
those. And it's basically the amount of

1615
02:12:01.760 --> 02:12:07.880
contributions that you're able to put in
on a tax deductible basis depends on your

1616
02:12:07.920 --> 02:12:13.600
age and your income levels. But
isn't it isn't it the most you can

1617
02:12:13.640 --> 02:12:18.159
put away of all the plans?
It is by far by a big percentage.

1618
02:12:18.479 --> 02:12:22.920
So let's say a fifty five year
old person making you know, a

1619
02:12:22.920 --> 02:12:28.000
few hundred thousand dollars a year.
I mean, you could easily get in

1620
02:12:28.439 --> 02:12:33.680
two hundred and fifty three hundred thousand
dollars because what you have a shorter period

1621
02:12:33.720 --> 02:12:39.359
of short period the retirement and so
this this defined benefit is what you're funding

1622
02:12:39.479 --> 02:12:45.359
for to pay them out over the
remainder of how long they're going to live,

1623
02:12:45.399 --> 02:12:48.920
which could be thirty more years.
So you got to really fund that

1624
02:12:48.079 --> 02:12:52.279
heavily. Now, what happens you
don't keep that plan after you retire.

1625
02:12:52.720 --> 02:12:56.640
You simply terminate it and roll it
into an IRA and then you can take

1626
02:12:58.479 --> 02:13:01.800
what you need to live on and
or or yeah, you can do any

1627
02:13:01.880 --> 02:13:05.279
number of things you could do.
You could do some bond securities for income,

1628
02:13:05.359 --> 02:13:11.319
preferred stock, you could do,
you could do an annuity whatever,

1629
02:13:11.479 --> 02:13:16.439
right, but you take the ideas
to accumulate it, grow a tax tax

1630
02:13:16.520 --> 02:13:22.960
deferred, and subtract it from your
income. That's the big deal. Now

1631
02:13:24.399 --> 02:13:28.640
again, you know there's all kinds
of limits and conditions and all of that,

1632
02:13:28.680 --> 02:13:31.720
but people have been doing it.
So this this other thing I ran

1633
02:13:31.800 --> 02:13:35.079
up against, I think people should
know. The only thing you can contribute

1634
02:13:35.119 --> 02:13:39.479
though in all of these are we
talking is is W two income or can

1635
02:13:39.520 --> 02:13:46.279
it be ten ninety nine income?
Depends how you're set up as your business

1636
02:13:46.319 --> 02:13:50.760
is set up. So if you're
set up or taxed as an S core

1637
02:13:50.960 --> 02:13:56.079
or a C corp, you can
only use your W two wages to base

1638
02:13:56.119 --> 02:14:01.159
your benefits on. If you're a
sole proprietor or a partner ship, then

1639
02:14:01.239 --> 02:14:05.520
you can use your scheduled C income, your net schedule C income to base

1640
02:14:05.560 --> 02:14:09.760
your benefits on. So you can
do it whether you're incorporated or not.

1641
02:14:09.840 --> 02:14:13.800
It just now now, And I
don't mind talking about this because that's why

1642
02:14:13.800 --> 02:14:15.880
you're on the show. You're an
expert. I know. One of the

1643
02:14:15.920 --> 02:14:18.680
things Mark and I ran into though
on one of our companies, it had

1644
02:14:18.720 --> 02:14:24.359
to be W two because of the
way that company was structured. That's exactly

1645
02:14:24.439 --> 02:14:28.279
right. It was being taxed as
and S corporation. I see, I

1646
02:14:28.359 --> 02:14:33.600
see, Okay, so a lot
depends. Can somebody elect to go a

1647
02:14:33.680 --> 02:14:37.039
different route? Can you elect not
to be a C anymore and switch to

1648
02:14:37.079 --> 02:14:43.560
another form of ownership? I believe
you can. You know that would be

1649
02:14:43.600 --> 02:14:48.920
more of it for an accountant,
right, yeah, CPA? So Rod,

1650
02:14:48.960 --> 02:14:54.600
where do people get a hold of
you? So? Our website is

1651
02:14:54.920 --> 02:14:58.920
PPA Services, Inc. And when
he's saying TPA, it's like Tom pop

1652
02:15:00.279 --> 02:15:05.399
Alex. Right, that's exactly right. So we're a third party administrator of

1653
02:15:05.479 --> 02:15:13.800
qualified retirement plans. We do all
kinds of different retirement plans. And that's

1654
02:15:13.840 --> 02:15:18.520
the only thing we did. Okay, and you came highly recommended. It's

1655
02:15:18.640 --> 02:15:24.479
tpaservices dot com. I appreciate you
being here, Bro, I gotta run.

1656
02:15:24.560 --> 02:15:26.079
We've got to take this break.
We are more coming up. Go

1657
02:15:26.119 --> 02:15:31.359
with a sure thing Denver's best roofer
Excel roofing dot com. You don't pay

1658
02:15:31.399 --> 02:15:39.479
a cent until you're content. Time
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1659
02:15:39.600 --> 02:15:43.720
call compass insurance paying too much your
coverage at dozens of insurance companies find out

1660
02:15:43.720 --> 02:15:46.720
now three O three seven to seven
to one. Help. You'll think you're

1661
02:15:46.760 --> 02:15:50.640
his only customer when you choose Frank
durand the real estate Man dot com to

1662
02:15:50.720 --> 02:15:56.359
list your home with Remax Alliance three
oh three nine two zero sixteen twenty two.

1663
02:15:58.199 --> 02:16:01.279
Hi Tom Mark, you know here
three three seven to one to three

1664
02:16:01.279 --> 02:16:05.199
talk seven to three each five to
five. Okay, So Jake, you

1665
02:16:05.239 --> 02:16:09.199
have a question about an engine light. Tomorrow's car day. So that's good

1666
02:16:09.239 --> 02:16:11.159
news. If I can't answer you, what's going on? Man? Yeah,

1667
02:16:11.319 --> 02:16:15.720
just real quick. My daughter just
purchased a vehicle from Carvana and she

1668
02:16:15.880 --> 02:16:18.000
just told me that the check engine
light on. I haven't checked it out

1669
02:16:18.039 --> 02:16:20.560
or anything yet, but I just
want to know. Is there any protections

1670
02:16:20.600 --> 02:16:24.920
again selling a car with the check
engine light on? No? Not as

1671
02:16:24.079 --> 02:16:28.479
is? No they can do it. But yeah, I mean, yeah,

1672
02:16:28.520 --> 02:16:31.760
it's as is. And whatever she
does, man, do not drive

1673
02:16:31.799 --> 02:16:35.600
that any more than she asked her. She needs to get that checked right

1674
02:16:35.600 --> 02:16:37.719
now. Go to one of our
people. We have really good people at

1675
02:16:37.760 --> 02:16:41.159
referral list dot com to get that
check and you can ride right up to

1676
02:16:41.680 --> 02:16:46.680
Kevin at Sheridan Auto Tech. But
do not drive that damn thing. And

1677
02:16:46.760 --> 02:16:48.680
if it's throwing a code, they
can put a code reader on it in

1678
02:16:48.719 --> 02:16:52.040
five minutes and tell what it is. But if it's a serious problem and

1679
02:16:52.079 --> 02:16:56.959
you think they covered it up or
anything, call me back and we would

1680
02:16:56.040 --> 02:17:01.479
be happy to handle that. Okay, either way, thank you for calling,

1681
02:17:01.559 --> 02:17:03.200
Jake, Really call us back on
marking it down. Is pending.

1682
02:17:03.479 --> 02:17:07.120
Somebody wants to know something here for
Red Rocks roof and solar red Rocks RS.

1683
02:17:07.120 --> 02:17:09.520
We don't have a lot of time, but this what if they don't

1684
02:17:09.520 --> 02:17:13.360
have a solar system. I never
had this question ever, But they want

1685
02:17:13.399 --> 02:17:18.159
to get batteries to store cheaper days, our cheaper times of the day of

1686
02:17:18.239 --> 02:17:22.000
killowot hours. Does that make sense
to you? Yeah, they can have

1687
02:17:22.040 --> 02:17:24.799
the utility charge it, so they
set the battery to charge from the utility,

1688
02:17:26.159 --> 02:17:28.719
and you can charge it when the
rates are lower. Yeah, and

1689
02:17:28.840 --> 02:17:31.639
use it when we're You could actually
do that. Yeah, you just don't

1690
02:17:31.639 --> 02:17:35.319
get any of the tax credits for
installing the battery. Okay, so do

1691
02:17:35.479 --> 02:17:39.000
like four panels. Yeah, redrocksars
dot com. That's a good idea.

1692
02:17:39.520 --> 02:17:43.079
And they're at three oh three seven
zero four two four four nine. All

1693
02:17:43.200 --> 02:17:46.280
right, Well we're out of time
and uh for those of you joined us

1694
02:17:46.319 --> 02:17:48.879
to Carde, we will be here
even though it's a long weekend. So

1695
02:17:50.000 --> 02:17:52.200
remember I say this and I mean
it. Called three Oho, three Martino,

1696
02:17:52.360 --> 02:17:54.799
and save all your problems for me.

