WEBVTT 1 00:00:00.880 --> 00:00:13.839 Yeah, ripped dum. You need advice so you don't have come running. 2 00:00:14.119 --> 00:00:21.199 Just as fast as we can. Shooter's gonna help come man Dix is the 3 00:00:21.359 --> 00:00:27.199 Troubleshooter Show now, Tom Martinez Car Friday. That's what we got here. 4 00:00:27.280 --> 00:00:30.039 But we'll talk about anything you want, but we will talk about cars. 5 00:00:30.079 --> 00:00:34.359 I got Kevin coalking with me right here in the home studio and welcome, 6 00:00:34.399 --> 00:00:37.119 Welcome, Welcome. Is Mark signed on? Is he coming on today or 7 00:00:37.119 --> 00:00:41.399 what is he? Yeah? By the way he is working, he's doing 8 00:00:41.399 --> 00:00:43.840 some business wanting Yeah, And of course I want to tell people. Of 9 00:00:43.840 --> 00:00:48.920 course Mark and Sue's work on and off the air, and and I want 10 00:00:48.920 --> 00:00:52.600 to make that clear because people say, what the hell is going on? 11 00:00:52.880 --> 00:00:57.079 Well, it's not like he's slacking anyway. Three oh three seven one three 12 00:00:57.119 --> 00:01:02.200 talks seven one three h two five five. Kevin, let's talk about the 13 00:01:02.240 --> 00:01:06.359 auto business. Now, this is something that I'm not sure bodes well. 14 00:01:06.560 --> 00:01:11.200 Well, I don't know what it does for the economy, for just the 15 00:01:11.239 --> 00:01:15.159 car sector, maybe other things. But you're not the only one I've heard 16 00:01:15.159 --> 00:01:19.079 this from. I'd like to hear from business people, and then I'm going 17 00:01:19.159 --> 00:01:23.040 to go to Leslie. But in short, and you're not the only one 18 00:01:23.480 --> 00:01:26.719 the car repair business. You feel it a little down, tick, don't 19 00:01:26.719 --> 00:01:30.400 it's it's pulling back a little bit. It is, you know it. 20 00:01:30.680 --> 00:01:33.879 But we've been running around with our hair on fire for so long. I 21 00:01:33.920 --> 00:01:38.400 think this is more normal. Is it normal or slow? It's slow compared 22 00:01:38.439 --> 00:01:42.439 to what it was compared to normal life. Is it normal or is it? 23 00:01:42.480 --> 00:01:47.000 I think it's the normalcy is starting to fill back in, and that 24 00:01:47.079 --> 00:01:51.400 feels like a slow down. It does exactly. Okay. Does that mean 25 00:01:51.439 --> 00:01:55.079 it'll keep slowing down, do you think? Or it's going to find its 26 00:01:55.159 --> 00:01:59.040 level. I hope it finds its level. It's been hard for dick business 27 00:01:59.040 --> 00:02:02.120 for you know, the less for years now. By the way, there 28 00:02:02.159 --> 00:02:07.800 is someone who graciously said they would sell me a car at very low price, 29 00:02:09.159 --> 00:02:13.360 and I haven't ruled it out. I'm looking for a car. Listen. 30 00:02:13.639 --> 00:02:17.479 I know right now is not a great time to talk about helping immigrants 31 00:02:17.560 --> 00:02:23.280 here on asylum. I have chosen to help those who want to help themselves 32 00:02:23.280 --> 00:02:28.879 and establish work place to live, not make demands on the mayor. I'm 33 00:02:28.919 --> 00:02:32.840 talking about really good, honest, hard working people that want to help themselves 34 00:02:34.120 --> 00:02:38.400 and I've chosen to help them with people who I know in the community who 35 00:02:38.400 --> 00:02:44.360 have been providing jobs, and I need transportation. That's the never ending battle. 36 00:02:45.439 --> 00:02:49.120 I am making them get driver's licenses. Since it's car Day, I'll 37 00:02:49.120 --> 00:02:53.039 talk about this and they have gotten legal, we will have insurance. It's 38 00:02:53.080 --> 00:02:58.400 going to be real. But if you have a car or a motorcycle, 39 00:02:58.439 --> 00:03:01.319 you can donate. I swear to you it will go to a good use. 40 00:03:02.120 --> 00:03:07.400 Look, we have such mixed feelings right now on immigration. I'm just 41 00:03:07.439 --> 00:03:12.919 telling you this. They left for a good reason. Now when they come 42 00:03:12.960 --> 00:03:15.759 here, that's up to them. What they want to do and the reason 43 00:03:15.759 --> 00:03:19.520 they're here. We can argue did the city invite them, did this, 44 00:03:19.639 --> 00:03:23.639 did Texas export them? Whatever. All I'm saying is this the family themselves. 45 00:03:23.960 --> 00:03:28.759 Take the politics away. There are some good, hard working people that 46 00:03:28.919 --> 00:03:37.199 needed to escape tyranny and true pressure. For those people who continue helping themselves, 47 00:03:37.759 --> 00:03:39.639 I give a lending hand. I'm not bragging. I'm just saying. 48 00:03:39.919 --> 00:03:44.919 The reason I'm saying it, I never talk about it. But the reason 49 00:03:44.960 --> 00:03:50.919 I'm talking about it is I truly need transportation for these people, one at 50 00:03:50.960 --> 00:03:53.960 a time. So even though I have someone who said they would graciously sell 51 00:03:54.000 --> 00:03:58.439 me a car to a low price. I need more, and that one 52 00:03:58.520 --> 00:04:01.080 is not running right now, and there's some complications. If you have a 53 00:04:01.120 --> 00:04:04.080 car, if you have a motorcycle, please keep me in mind. Then 54 00:04:04.080 --> 00:04:06.319 I'm going to tap Uncle Kevin for a deal. I'm not going to ask 55 00:04:06.319 --> 00:04:10.280 them to do anything free, but I'll have them, you know, help 56 00:04:10.319 --> 00:04:13.280 me out get these things running. We don't need the best in the world, 57 00:04:13.319 --> 00:04:15.199 and I think most people want to help. But you know, you 58 00:04:15.240 --> 00:04:17.079 see the stuff on the news. Oh well, yeah, like these demands. 59 00:04:17.319 --> 00:04:21.360 Well you know, but I look, it's very popular to hop on 60 00:04:21.480 --> 00:04:27.279 bandwagons of any kind. Okay, the demands though, I mean, that's 61 00:04:27.360 --> 00:04:30.439 kind of ridiculous, right they want did you hear some of the demands. 62 00:04:30.560 --> 00:04:31.279 I don't want to get into it right now because I want to go to 63 00:04:31.360 --> 00:04:35.319 the phones. But my god, some of the demands, they're just downright. 64 00:04:35.920 --> 00:04:39.879 I'd like some of them, right, No, No, I'm serious. 65 00:04:40.720 --> 00:04:45.879 I mean it's it's okay. For example, they want to have showers 66 00:04:45.920 --> 00:04:47.720 without time limits. Okay, they want to be clean, I don't mind, 67 00:04:47.839 --> 00:04:56.279 okay, but but they want culturally appropriate food ingredients to cook, including 68 00:04:56.399 --> 00:05:01.360 rice, chicken flour, tomatoes onions instead of of being served pre made meals. 69 00:05:01.480 --> 00:05:04.800 Okay, I understand, I understand all of these, but who is 70 00:05:04.879 --> 00:05:11.000 in a position to make meals? Excuse me, not to make meals, 71 00:05:11.040 --> 00:05:17.959 but to make demands free consultations with attorneys privacy for families in the shelter. 72 00:05:18.399 --> 00:05:21.079 I mean, they say they'll move into shelters, but they want to be 73 00:05:21.120 --> 00:05:25.000 able to cook and do all of that. Anyway, I digress. Let 74 00:05:25.079 --> 00:05:28.680 me go to Leslie, who has a Audi, A twenty twenty Audi. 75 00:05:28.879 --> 00:05:31.959 What is an all road Audi? Is that a model? Leslie? Is 76 00:05:31.959 --> 00:05:39.560 that a model? It's also called an eight four and it's okay, it 77 00:05:39.560 --> 00:05:43.879 looks like a station wagon. Yeah, they're nice, listen, Yeah, 78 00:05:43.920 --> 00:05:47.079 Audi? In general, I just want to ask Kevin real quick here listen, 79 00:05:48.199 --> 00:05:54.160 are they like in the same boat as Mercedes and Beamers or are they 80 00:05:54.160 --> 00:05:58.000 in the boat of the range Rover? No, Mercedes and Beamer. Yeah, 81 00:05:58.079 --> 00:06:00.279 so they're good. They're good, but they're good till fifty or sixty 82 00:06:00.360 --> 00:06:03.319 thousand, then they nickel and dim you to death. Exactly. Okay, 83 00:06:03.360 --> 00:06:06.160 Okay, go ahead, dear, what's happening? Well? I got to 84 00:06:06.199 --> 00:06:12.399 say that I once was in a wreck that I totaled a similar car and 85 00:06:12.600 --> 00:06:16.279 I walked away, And so I think they're a super safe car. Oh 86 00:06:16.360 --> 00:06:20.800 probably, probably, Yes, is a huge, huge shape. I know 87 00:06:21.959 --> 00:06:27.839 I know you through a longtime friends here boiled. Oh I'm god, yes, 88 00:06:28.639 --> 00:06:34.240 longtime brother. Yeah, So what's happening? So what's happening is twice 89 00:06:34.560 --> 00:06:42.079 on this twenty twenty I had a module go out, which at one period 90 00:06:42.160 --> 00:06:48.360 it looks like I'm my navigation that I'm flying through space a is it a 91 00:06:48.519 --> 00:06:55.519 driveability thing or is it going to be more creature creature stuff? Well, 92 00:06:55.759 --> 00:07:00.639 it's interesting that that part. I mean, I'm in real estate of knowing 93 00:07:00.680 --> 00:07:04.399 where I'm going. It's sort of huge. But this time the rear view 94 00:07:04.759 --> 00:07:11.759 camera stopped working and I no, no, I mean, I I get 95 00:07:11.839 --> 00:07:13.959 what you mean. If you have it, it should work. But isn't 96 00:07:14.000 --> 00:07:16.199 that funny how we depend on those now? I do anyway? Go ahead, 97 00:07:16.800 --> 00:07:19.879 Well you have those huge cars on either side of you in a parking 98 00:07:19.920 --> 00:07:23.759 lot. I use it all, you know what. I can't believe there 99 00:07:23.839 --> 00:07:25.920 was a time we didn't have one. I use it all the time, 100 00:07:27.040 --> 00:07:29.959 right, And like I almost hit people, I almost hit a car, 101 00:07:30.560 --> 00:07:33.879 and I didn't feel safe. But part of the reason I didn't feel safe 102 00:07:33.879 --> 00:07:40.720 once I brought it in is they wouldn't let me leave with my car because 103 00:07:40.839 --> 00:07:44.279 they told me this isn't safe. Wait a minute, and so they get 104 00:07:44.279 --> 00:07:46.839 wait a minute, they said it was. It was that it was a 105 00:07:46.920 --> 00:07:51.360 critical safety item, a rear backup camera. That and the navigation because they 106 00:07:51.399 --> 00:07:56.480 tell you you're supposed to put your phone in between the seat and you're supposed 107 00:07:56.480 --> 00:08:00.399 to not look at your phone while you're driving. Okay, but Leslie, 108 00:08:00.439 --> 00:08:03.519 they can't keep your car. What dealer are you dealing with? Wait? 109 00:08:03.519 --> 00:08:07.279 Wait, hold on, hold on. So they send me home with this 110 00:08:07.439 --> 00:08:11.240 car and then they find out it's going to be months till a module is 111 00:08:11.319 --> 00:08:15.040 available, and they say, hey, you got to come back. We 112 00:08:15.199 --> 00:08:16.959 need the car back. And I was like, wait a second. You 113 00:08:16.160 --> 00:08:20.439 told me I couldn't take the car because it wasn't safe, and now you're 114 00:08:20.519 --> 00:08:26.000 telling me. So what I did is I parked the car and waited for 115 00:08:26.920 --> 00:08:30.240 the module to come in because I kept almost hitting. So how long did 116 00:08:30.319 --> 00:08:33.240 it take you, Leslie? How long did it take? Six months? 117 00:08:33.799 --> 00:08:37.200 Well? No, no, that's unreasonable. I mean I would have gone. 118 00:08:37.399 --> 00:08:39.840 I would have gone through the len Well, now you can't do the 119 00:08:39.960 --> 00:08:45.360 lemon because it's it's four years old the car. Yeah, I would have 120 00:08:45.480 --> 00:08:48.600 driven anyway. Where do we stand today, Leslie? Where do we stand 121 00:08:48.639 --> 00:08:54.279 today? So I'm talking to this guy at AUDI and he goes to the 122 00:08:54.360 --> 00:08:58.600 Powers of Peak and they say, you know you're paying about one thousand dollars 123 00:08:58.639 --> 00:09:03.519 a month for your lease, plus you've got your insurance. They said, 124 00:09:03.720 --> 00:09:07.480 we'll give you one thousand dollars a month until we get the module. Wait 125 00:09:07.559 --> 00:09:11.240 a minute, did you get that in writing? Wait? I got it 126 00:09:11.320 --> 00:09:18.399 checked for four thousand dollars. Oh my god that I find that impossible to 127 00:09:18.480 --> 00:09:22.440 believe. Congratulations, What do you are you calling? Are you calling to 128 00:09:22.559 --> 00:09:26.000 thank the dealer or what? So I talked to a friend of mine in 129 00:09:26.080 --> 00:09:30.480 the car business, and you're like, no way. Because I talked to 130 00:09:30.480 --> 00:09:31.240 the attorney. I was like, no, I'm going to do this on 131 00:09:31.360 --> 00:09:37.279 my own. Anyways, they had my car for six or ifuse they didn't 132 00:09:37.320 --> 00:09:41.399 have my car. The module didn't come in for six months. So I 133 00:09:41.519 --> 00:09:43.919 called back and I said, hey, there's two thousand dollars missing on this 134 00:09:45.120 --> 00:09:48.399 check because, honest to god, I did not drive the car. For 135 00:09:48.519 --> 00:09:52.240 six months. I understand that, but you could have. You really could 136 00:09:52.279 --> 00:09:58.879 have. It's a fifty something thousand dollars car, but you can still drive. 137 00:10:00.000 --> 00:10:03.279 Look and I I am on your side, but you could have driven 138 00:10:03.320 --> 00:10:07.360 it and plus take them. I would have done both. I would have 139 00:10:07.440 --> 00:10:11.840 taken the money and drove driven it. So in the paperwork I sent you, 140 00:10:11.440 --> 00:10:16.279 it says that they're going to give me one thousand dollars a month while 141 00:10:16.360 --> 00:10:20.799 the part's on order. But they they have it. So it's in writing 142 00:10:20.080 --> 00:10:22.559 in front of you. If you look at you, yeah, I'll get 143 00:10:22.600 --> 00:10:26.840 it. I'll get it. I believe you. Go ahead, but I 144 00:10:26.960 --> 00:10:31.399 want the last two thousand dollars because I this is a car that I was 145 00:10:31.480 --> 00:10:33.879 paying almost. Well, that's going to be easy. That's going to be 146 00:10:33.000 --> 00:10:37.919 so easy. That's going to be so easy. I mean really, there's 147 00:10:37.000 --> 00:10:41.000 two ways. First we get Deputy Doc to call. He's sitting there and 148 00:10:41.879 --> 00:10:43.879 Doc you can call on this one, and I mean, it's easy. 149 00:10:43.960 --> 00:10:48.639 She's got it in writing. But the other one a small claims court. 150 00:10:48.679 --> 00:10:50.039 I mean, and that's people say, oh, Tom, why do you 151 00:10:50.120 --> 00:10:52.679 say that? Well, you know, Mark's proven to me that when you 152 00:10:52.840 --> 00:10:58.039 file and do this ninety percent of the time it speeds up. Well no, 153 00:10:58.240 --> 00:11:00.279 not yeah, ninety percent of the time they call in. They just 154 00:11:00.360 --> 00:11:03.039 give you the money. They don't want to go to court. They know 155 00:11:03.120 --> 00:11:07.399 they lost. So listen, let's see yesterday, I'm sitting on a chair 156 00:11:07.440 --> 00:11:11.279 list and I've been talking to the guy at AUDI and I did you see 157 00:11:11.480 --> 00:11:16.480 yesterday you were sitting on the chair lift. Hey, I'm calling you. 158 00:11:16.559 --> 00:11:18.279 I'm standing on my skis on the side of the road. Wait a minute, 159 00:11:18.320 --> 00:11:22.960 how much snow do you have? And where are you? Well? 160 00:11:22.039 --> 00:11:24.960 Anybody that knows me knows that I find a way to ski every day, 161 00:11:26.879 --> 00:11:30.600 and I'm at Loveland and I have the most scans of the year. But 162 00:11:30.679 --> 00:11:33.519 we shouldn't talk about that because I have a real business anyhow. So this 163 00:11:33.960 --> 00:11:37.799 this guy at AUDI and you have his name and number. By the way, 164 00:11:37.960 --> 00:11:41.159 I'm looking at your stuff and I don't see this promise for a thousand 165 00:11:41.240 --> 00:11:46.240 dollars. I mean, I see the check, But is it something I 166 00:11:46.399 --> 00:11:50.879 haven't marked with a little piece of pan on the side that they agree. 167 00:11:52.000 --> 00:11:54.879 I think it's on like the second to last page or the last page. 168 00:11:54.960 --> 00:11:58.200 You mean, well, is it on the same thing that the check is 169 00:11:58.279 --> 00:12:01.879 on. I mean, you sent me an attachment and you showed me the 170 00:12:01.960 --> 00:12:09.039 four thousand dollars check. There were four pages before the check. I'm looking 171 00:12:09.080 --> 00:12:11.559 at him and I'm trying to find hold on. I'm trying to find the 172 00:12:11.679 --> 00:12:15.519 promise here. I mean, I believe you if you say it's there. 173 00:12:15.879 --> 00:12:20.679 Oh, okay, provided car payments to guests for the time down waiting on 174 00:12:22.279 --> 00:12:24.639 parts. Got it, Okay, got it, saw it. So I 175 00:12:24.799 --> 00:12:28.440 talked to this guy at AUDI and he's like, well, you know that 176 00:12:28.639 --> 00:12:31.919 was four months is how long it took from the time we ordered it. 177 00:12:33.000 --> 00:12:35.279 I'm like, wait, you wait two months to order it because it was 178 00:12:35.360 --> 00:12:39.519 six months. And I just think Sarah is fair. My payment to them, 179 00:12:39.720 --> 00:12:45.840 it doesn't really say it doesn't really say it's weird. It's not as 180 00:12:45.919 --> 00:12:48.559 clear cut as you said it is, but it's something that I think they 181 00:12:48.600 --> 00:12:54.519 would pay you. That's what I would think. And I mean I used 182 00:12:54.519 --> 00:12:58.320 to have a great relationship. I used to run there when this is a 183 00:12:58.360 --> 00:13:00.840 good way. Okay, I'm going to mention they are. I don't care 184 00:13:01.120 --> 00:13:05.080 McDonald group. They're they're good people, only good people. I love them. 185 00:13:05.240 --> 00:13:09.039 Day guy. That's ahead of it. But here's what it says. 186 00:13:09.200 --> 00:13:15.519 It just says, note provided car payments to guests for the time down waiting 187 00:13:15.679 --> 00:13:20.879 on parts. That's all it says. It doesn't say, well, oh, 188 00:13:20.919 --> 00:13:24.360 it doesn't treat the amount. No, it says car payment. What 189 00:13:24.519 --> 00:13:28.840 was your car payment? One thousand dollars a month? Okay, so you're 190 00:13:28.879 --> 00:13:35.120 paying your car payment and and but it says while waiting for parts, and 191 00:13:35.279 --> 00:13:39.759 it was and and that you waited six months. Yeah, so it's pretty 192 00:13:39.799 --> 00:13:43.080 easy math. Well what do they say about that? He was like, 193 00:13:43.240 --> 00:13:46.240 no, that was that was the time that it took us, from the 194 00:13:46.279 --> 00:13:48.919 time we ordered to the time we received it. I was like, that's 195 00:13:48.960 --> 00:13:52.120 not that's not the truth. You know what. And by the way, 196 00:13:52.200 --> 00:13:56.679 we're gonna have somebody called Leslie. You look familiar to me. I see 197 00:13:56.759 --> 00:14:00.320 this picture on your business card here. I don't know. He looks I've 198 00:14:00.399 --> 00:14:03.559 met you through uncle Pete. We must have, yes, okay. And 199 00:14:03.799 --> 00:14:07.240 by the way, I told the guy at Audi, I said, look, 200 00:14:07.279 --> 00:14:09.480 I said, I've called Tom Martina before in the past. I find 201 00:14:09.559 --> 00:14:11.919 you. I mean, I listened to your show. I love it. 202 00:14:13.039 --> 00:14:18.159 I love what you do. I called you once and I had a question, 203 00:14:18.559 --> 00:14:20.879 do I owe these people the money or not. And you said, 204 00:14:20.919 --> 00:14:22.879 yes, I owe the people the money. I paid it and they came 205 00:14:22.960 --> 00:14:26.440 back and they clean up their job. So I've done what you said before. 206 00:14:26.440 --> 00:14:30.919 And I told the AUDI guys you know, and I asked him to 207 00:14:30.960 --> 00:14:33.360 come on, and he said, I'm gonna. I'm going to send this 208 00:14:33.480 --> 00:14:35.600 to our legal department. I'm gonna, you know, if like I don't 209 00:14:35.720 --> 00:14:39.679 want to cause problems. Yeah, hold on, we're gonna call hold on, 210 00:14:41.320 --> 00:14:43.679 let's just call on this and see what we can do. Three all 211 00:14:43.720 --> 00:14:46.320 three seven, one, three eight five have more coming up. 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You'll think you're his only customer when you choose 221 00:15:33.600 --> 00:15:37.039 Frank durand the real estate man dot com to list your home with Remax Alliance 222 00:15:37.279 --> 00:15:46.080 three oh three nine two zero sixteen twenty two. Hey Tom Archino, Hey, 223 00:15:46.480 --> 00:15:48.919 listen, I'm gonna go to Chopper in a second. But wait, 224 00:15:50.039 --> 00:15:52.679 chop for chop. Oh, there you are. I wanted to take Mike 225 00:15:52.759 --> 00:15:56.159 first because we have our expert here. So Mike, tell me about your 226 00:15:56.200 --> 00:16:03.200 starter. Okay, I got a thirteen niece on rude and uh, I 227 00:16:03.360 --> 00:16:07.080 started yesterday. But when I go get in my car to take started, 228 00:16:07.720 --> 00:16:11.399 nothing at all. My mic and my battery good, good, my life 229 00:16:11.480 --> 00:16:15.600 on my dashboard. Wait, did it happen just all of a sudden right 230 00:16:17.639 --> 00:16:19.919 starting now? Okay, just all of a sudden, just did not start. 231 00:16:21.159 --> 00:16:25.440 And you you know your battery is okay, my battery is perfect. 232 00:16:25.840 --> 00:16:29.320 I won't create, I won't even string the engine. Nothing, that is 233 00:16:29.799 --> 00:16:37.159 nothing. You don't even hear a click barely. But I've asked this for 234 00:16:37.320 --> 00:16:38.679 like ten minutes and I figured out. But hold on, hold on, 235 00:16:38.840 --> 00:16:41.840 Mike, I want to ask a few questions Mike, really quickly. When 236 00:16:41.879 --> 00:16:45.639 you get in your car, when you open the door, does anything come 237 00:16:45.679 --> 00:16:52.120 alive? And ter your life will come on? Okay? And when you 238 00:16:52.360 --> 00:16:56.679 turn the key or press the button whatever you have, do you do the 239 00:16:56.919 --> 00:17:02.120 lights dim? Nope? Okay? Back do you? And and and this 240 00:17:02.279 --> 00:17:07.279 is really important. Do you hear anything when you press the ignition or turn 241 00:17:07.359 --> 00:17:12.480 the key? Well, I'll turn the key out. I can't hear nothing 242 00:17:12.720 --> 00:17:17.559 until I was messing with the I'm that's missing for about ten minutes and I 243 00:17:17.640 --> 00:17:21.480 figured it out. How to start it. I'll carry it. I'll turn 244 00:17:21.559 --> 00:17:26.839 the key to on position, and the lights of the dashbhur. It's gonna 245 00:17:26.880 --> 00:17:30.279 go on. And then I'll hear like a buzzy noise or a spinning noise 246 00:17:30.319 --> 00:17:34.480 in my engine. And if once it goes off, I could start it. 247 00:17:34.599 --> 00:17:40.759 Let's start right up. But if I just started my buzzing or spind 248 00:17:40.799 --> 00:17:44.400 it, whatever it is, it won't do nothing. This is that is 249 00:17:44.519 --> 00:17:47.160 so annoying. Well, it could be something that just the benex and the 250 00:17:47.200 --> 00:17:49.920 starter it's not engaging proper. It could be a number of different things. 251 00:17:51.000 --> 00:17:56.440 Yeah, but you're getting activity, so it just at first is dead, 252 00:17:56.519 --> 00:18:00.680 and then how do you get that to start spinning? When I took the 253 00:18:00.759 --> 00:18:04.359 key on to opposition, when I took you out to a positions, you 254 00:18:04.400 --> 00:18:08.119 can hear it like a fitting, a noise in the engine, and then 255 00:18:08.200 --> 00:18:12.319 you wait until that stops. When that stops, I threw the key to 256 00:18:12.359 --> 00:18:17.200 stop right up? Okay, But well he was trying to start it right 257 00:18:17.279 --> 00:18:19.240 away. It wasn't doing it. But he waits until he hears that noise 258 00:18:19.319 --> 00:18:22.880 stops. So what's happening when he turns that key. When he turns that 259 00:18:23.079 --> 00:18:29.240 key, something is not engaging well, and he's only going to It's a 260 00:18:29.319 --> 00:18:33.279 relay not engaging. So when you turn the car on the relay, that's 261 00:18:33.319 --> 00:18:36.799 what you're hearing buzzing. It's it's trying to catch. But is that a 262 00:18:36.880 --> 00:18:40.960 mechanical relay in those cars in the twenty thirteen No? But would you still 263 00:18:41.000 --> 00:18:45.960 hear an electronic relay trying to engage? Okay? So it's trying to engage, 264 00:18:45.559 --> 00:18:49.519 and when you hear it stop, it engaged. That's why it starts. 265 00:18:51.599 --> 00:18:56.240 So it's it's gonna be something easy to find. Do you do your 266 00:18:56.279 --> 00:19:00.440 own work? Minke? Is that why you're calling yes, I'm do door 267 00:19:00.559 --> 00:19:03.240 dash him. I really beat my car. I'm scared to go. I 268 00:19:03.319 --> 00:19:06.680 understand, But do you do your own mechanical work or can you drive by 269 00:19:06.759 --> 00:19:08.920 Shardan Autotech. They could pop, they could fix that at no time. 270 00:19:12.359 --> 00:19:15.920 Can they look at it, let me know what's wrong with about that? 271 00:19:15.640 --> 00:19:19.480 Yes they can, Yes they can, and they can probably do that complimentary. 272 00:19:19.759 --> 00:19:22.960 You don't have to drop it off now. If they can't, they'll 273 00:19:22.000 --> 00:19:26.200 tell you. But most of the time they can give you a pretty good 274 00:19:26.240 --> 00:19:32.839 idea at first glance. Okay, I don't want no, you should, 275 00:19:33.119 --> 00:19:34.279 you should, and just say listen. You know, I was talking to 276 00:19:34.359 --> 00:19:37.799 Kevin on the radio and he said I could come by and just you guys 277 00:19:37.839 --> 00:19:41.680 would figure out maybe what's wrong with it and tell them. Yeah, just 278 00:19:41.759 --> 00:19:44.759 tell them, Okay, Mike, let me know what happens. Three oh 279 00:19:44.799 --> 00:19:48.759 three seven one three eight two five five. Deputy Chopper. Deputy Chopper on 280 00:19:48.000 --> 00:19:53.799 the phone, and he has a follow up. Now, this kaw Wasaki. 281 00:19:53.960 --> 00:20:00.519 Let me look at this, the Kawasaki problem you're calling about. It's 282 00:20:00.599 --> 00:20:07.359 a mule, it's an ATV and she pays twenty four grand for this thing. 283 00:20:07.079 --> 00:20:11.559 And she's upset because she got a recall letter saying there's a risk of 284 00:20:11.599 --> 00:20:15.359 fire. Don't drive it. Now what does she do? You know? 285 00:20:15.440 --> 00:20:17.680 I mean, okay, now what does she do? They don't even have 286 00:20:18.200 --> 00:20:22.079 an end date insight. They're not saying we have a fix. They're just 287 00:20:22.119 --> 00:20:23.640 saying, don't drive it. What's going on, Chopper? What did you 288 00:20:23.759 --> 00:20:29.640 find out? Well? Just about everything she said is true. I did 289 00:20:29.799 --> 00:20:36.519 call several Kawasaki dealers and they do have a no sell, no drive, 290 00:20:36.759 --> 00:20:45.160 don't do anything. And the men from fun Kawasaki ran her vin and she's 291 00:20:45.279 --> 00:20:48.880 on that list. The bottom line is they've got six of them sitting in 292 00:20:48.920 --> 00:20:52.160 their showroom. They can't do anything with them. They want to fix, 293 00:20:52.759 --> 00:20:56.759 he says. Normally when this happens, it's a forty five to sixty day 294 00:20:57.400 --> 00:21:04.240 eight and that's about all they can do. Oh my gosh, that's it. 295 00:21:06.160 --> 00:21:07.599 You like her to leave it? I mean, there's nothing you can 296 00:21:07.680 --> 00:21:11.119 do about it. I bet you she can sell it, but she's going 297 00:21:11.200 --> 00:21:15.319 to take a big hit on that. Well, she can't even start it 298 00:21:15.400 --> 00:21:18.400 up. Once you got that notice, it's if you started up, you're 299 00:21:18.400 --> 00:21:22.720 out of warranty. If it catches fire, it's yours do they know what 300 00:21:22.839 --> 00:21:27.119 they're fixing. Yet, No, they don't. They said they have a 301 00:21:27.279 --> 00:21:36.759 theory on it, but they don't know. Oh man, okay, I'm 302 00:21:36.799 --> 00:21:40.160 going to contact her and let her know it. They're telling her the truth 303 00:21:40.240 --> 00:21:42.960 the dealership and yeah, well okay, that's a big consolation. They're telling 304 00:21:44.039 --> 00:21:47.039 the truth. Was so what now? What? What the hell? I 305 00:21:47.119 --> 00:21:52.400 mean? They're basically saying our mules are useless? That's correct, Tom. 306 00:21:52.599 --> 00:21:57.279 What's the timetable? Did you say, what's the outside timetable? She told 307 00:21:57.319 --> 00:22:04.200 me his experience forty five to sixty days. Have they had these before, 308 00:22:04.319 --> 00:22:11.359 these problems? No, this is a brand new Actually there's a YouTube about 309 00:22:11.400 --> 00:22:15.319 it also, and it's only five days old. Oh, it's on YouTube 310 00:22:15.359 --> 00:22:22.200 already. Yes, it is same thing. Don't start it, don't fix 311 00:22:22.319 --> 00:22:23.720 it. And if you have to bring it back to the dealer, push 312 00:22:23.759 --> 00:22:27.000 it onto the trailer. Well, man, they don't even want you to 313 00:22:27.119 --> 00:22:33.039 start it to get it on the trailer. That's correct, Tom, All 314 00:22:33.119 --> 00:22:34.880 right, thank you Chopper for checking that out. Three oh three seven one 315 00:22:34.960 --> 00:22:38.359 three talks seven one three, eight two five five. We're talking about your 316 00:22:38.400 --> 00:22:42.720 problems, questions and complaints eight eight eight Heating dot Com now listen. They 317 00:22:42.880 --> 00:22:48.839 have the service the risk free service fee twenty eight bucks. That means you 318 00:22:49.039 --> 00:22:52.240 can get them to your house to service one item for twenty eight bucks with 319 00:22:52.319 --> 00:22:56.880 a water heater that would include all complete service and flush. Now, if 320 00:22:56.960 --> 00:23:00.519 something's wrong with the item they come to service, which they will serve twenty 321 00:23:00.559 --> 00:23:03.319 eight, then they credit you the twenty eight for any repairs you need. 322 00:23:03.839 --> 00:23:07.319 That's eight eight eight Heating dot com three oh three seven seven zero two seven 323 00:23:07.400 --> 00:23:18.720 seven six. Go with a sure thing Denver's Best roofer Excel Roofing dot com. 324 00:23:18.880 --> 00:23:25.480 You don't pay a cent until you're content. Time for an insurance check 325 00:23:25.559 --> 00:23:30.160 up free no obligation comparison call Compass Insurance paying too much your coverage at dozens 326 00:23:30.200 --> 00:23:33.839 of insurance companies find out now three oh three seven seven to one help. 327 00:23:34.039 --> 00:23:37.799 You'll think you're his only customer when you choose Frank durand the real estate Man 328 00:23:37.880 --> 00:23:42.319 dot com to list your home with Remax Alliance three oh three nine two zero 329 00:23:42.480 --> 00:23:48.519 sixteen twenty two. You're here three oh three seven one three talks seven one 330 00:23:48.599 --> 00:23:52.960 three eight two five five UM, Deputy Doc, you have a quick follow 331 00:23:53.039 --> 00:23:56.559 up here? What's going on? I hear it. You get my dinger 332 00:23:56.640 --> 00:24:02.720 ready. Steve had a problem with a contract to Ben Ortez and said he 333 00:24:02.759 --> 00:24:06.359 owed him a one thousand dollars. I remember that, sir. What happened 334 00:24:06.400 --> 00:24:10.559 with it? I got in touch with Ben and I just got a call 335 00:24:10.680 --> 00:24:15.799 from Steve that he received one thousand dollars from Otz and bullet Man. He 336 00:24:15.839 --> 00:24:19.119 said he never would have done it if we hadn't intervened. Man, that 337 00:24:19.279 --> 00:24:22.839 is so good, because I mean I didn't think there was a prayer here 338 00:24:23.039 --> 00:24:27.279 getting that money. Oh, I got on the case. Yeah, and 339 00:24:27.400 --> 00:24:30.240 I told him if they didn't do I was gonna send Kelly after him. 340 00:24:30.680 --> 00:24:33.119 Oh, that did it right there? No, we heard that and he 341 00:24:33.599 --> 00:24:37.319 ponied up the money. Seriously, when what was his name? When did 342 00:24:37.359 --> 00:24:40.599 he call in? I want to mark that solved. Oh his name was 343 00:24:40.680 --> 00:24:45.400 Steve Sagan seg Oh, I don't give anything less. It was Ben Otez 344 00:24:45.960 --> 00:24:51.799 ben Ortez. Okay, wow, you know what again? I posted something, 345 00:24:52.079 --> 00:24:55.960 by the way, I posted it on all our stuff, including TikTok. 346 00:24:56.000 --> 00:24:57.160 I've been doing that for the hell of it now and then, And 347 00:24:57.720 --> 00:25:00.920 man, did I get a lot of negative comments when I posted no money 348 00:25:02.000 --> 00:25:07.839 down? I posted no money down, and uh people got pissed at me. 349 00:25:07.839 --> 00:25:11.920 Well, gop to me the contract or the contract. I'm saying, 350 00:25:12.039 --> 00:25:15.519 why am I supposed to trust you? But you can't trust me if you 351 00:25:15.640 --> 00:25:19.279 listen to it. I'm right and they're wrong. So listen to it. 352 00:25:19.599 --> 00:25:23.880 Now you're sounding like Mark. No, no, well no, on the 353 00:25:23.960 --> 00:25:27.359 no money down. The way I presented it, I was right and they're 354 00:25:27.440 --> 00:25:33.920 wrong because I said you should pay for work done, and that includes plans, 355 00:25:33.720 --> 00:25:37.480 that includes all kinds of stuff, materials delivered, blah blah blah. 356 00:25:37.480 --> 00:25:41.720 But I'm not going to pay you half down or a third down and wait 357 00:25:41.799 --> 00:25:44.200 three or four or six weeks for you to show up. I'm not going 358 00:25:44.279 --> 00:25:47.000 to do it. I'm sorry. Then that money starts becoming your money. 359 00:25:47.039 --> 00:25:48.799 You start patent, you start petting it, you start loving it, you 360 00:25:48.920 --> 00:25:53.400 start spending it. Hell no, hell no, shop or excuse me, 361 00:25:53.519 --> 00:25:56.880 Chow, I'm sorry, Chow. Chow's on the line, Chow. What's 362 00:25:56.920 --> 00:26:00.640 happening with you? Sir? What can we do for you? Yeah? 363 00:26:00.680 --> 00:26:07.559 Peace, IM just trying uh comming company to do my walk for fix up 364 00:26:07.599 --> 00:26:11.480 the pumping and okay, what was wrong with your plumbing? Chow of the 365 00:26:11.559 --> 00:26:15.440 party will be okay, why now, but only after they flew up the 366 00:26:15.519 --> 00:26:22.240 whole? What what did you have them come to your house for fix up 367 00:26:22.319 --> 00:26:27.759 the pumpy? Fixed up? But yeah, but they have to take a 368 00:26:27.839 --> 00:26:33.039 whole to fix up the under lee of the under Was it your drain? 369 00:26:33.599 --> 00:26:40.839 Was it your drain? Maybe the main the main line? The main the 370 00:26:41.000 --> 00:26:45.400 main line? Yes? Okay? And what happened? What did they do 371 00:26:45.599 --> 00:26:52.680 wrong? Nothing? Wrong? But while after they put the concrete, after 372 00:26:52.799 --> 00:26:56.519 they free up the whole, but while under the concrete, they got a 373 00:26:56.759 --> 00:27:00.720 whole, we'll be sinking kind of thing, whole under the concrete. Oh 374 00:27:02.079 --> 00:27:04.279 them four times? Yeah? I called him four times already, think the 375 00:27:04.440 --> 00:27:10.039 last truth? Last four days? And where is this concrete? Is it 376 00:27:10.119 --> 00:27:15.480 in your basement? It's a side okay, okay, got it. So 377 00:27:15.759 --> 00:27:22.000 Chao is saying that he called a plumber to do the drain, and when 378 00:27:22.039 --> 00:27:26.240 they put the concrete back over it, it is sinking. Did the concrete 379 00:27:26.440 --> 00:27:33.359 crack not? Yeah? Yeah, but we'll be pretty certain they should come. 380 00:27:33.799 --> 00:27:37.200 They should do some mud jacking under there. That's an easy fix. 381 00:27:37.640 --> 00:27:42.000 They can inject mud under there to make that solid. They won't come back. 382 00:27:44.480 --> 00:27:48.000 They don't contact me at all because I called him four times and the 383 00:27:48.160 --> 00:27:56.400 lady told me, And what's the name of the company, A surface AAA? 384 00:27:56.599 --> 00:28:03.839 What A surfaces services services? Yeah? AAA services? Yeah, I 385 00:28:04.039 --> 00:28:10.000 I yeah, I've heard of them before. How did you find them? 386 00:28:11.880 --> 00:28:15.319 I always say, you are soaper? I thought said you will. Yeah, 387 00:28:15.319 --> 00:28:18.680 I thought we would be. You told no, I don't. I 388 00:28:18.759 --> 00:28:23.519 don't know. They're not on my referral list. But I was just curious 389 00:28:23.559 --> 00:28:30.720 how you found them. We have an A A emergency tree service. We 390 00:28:30.920 --> 00:28:36.599 have an AA A concrete raising company. We have an AA A home improvements. 391 00:28:37.000 --> 00:28:41.839 But we don't have a A A services. But it doesn't matter. 392 00:28:41.920 --> 00:28:47.519 We can still help you. They're not even calling you back. That's you 393 00:28:47.599 --> 00:28:52.119 know what, that's you know that doesn't that's not right. So what we 394 00:28:52.319 --> 00:28:56.799 need to do? When did they do the work? Chow lender last year? 395 00:28:56.799 --> 00:29:03.279 Oh in November? When did it start sinking? I just finally you 396 00:29:03.440 --> 00:29:07.720 like a couple of ago? All right, Hold on a second, we 397 00:29:07.799 --> 00:29:10.559 got more coming up. Three all three seven one three talks seven one three 398 00:29:10.599 --> 00:29:14.079 eight two five five. Compass Insurance Group insurance checkups. Make sure you're not 399 00:29:14.119 --> 00:29:17.400 paying too much, Make sure you're not under insured. It's really important to 400 00:29:17.440 --> 00:29:21.640 do this. It's free, it's honest, and you'll get a great idea 401 00:29:21.640 --> 00:29:23.519 if you have a good dealer not three oh three nine nine six nine thousand. 402 00:29:30.440 --> 00:29:33.440 Go with a sure thing Denver's Best roofer Excel Roofing dot com. You 403 00:29:33.519 --> 00:29:41.519 don't pay a cent until you're content. Time for an insurance checkup free, 404 00:29:41.640 --> 00:29:45.279 no obligation. In comparison, call Compass Insurance paying too much your coverage at 405 00:29:45.319 --> 00:29:49.000 dozens of insurance companies find out now three oh three seven to seven to one 406 00:29:49.119 --> 00:29:52.799 help. You'll think you're his only customer when you choose Frank Durand the real 407 00:29:52.880 --> 00:29:57.400 estate Man dot com to list your home with Remax Alliance three oh three nine 408 00:29:57.480 --> 00:30:06.960 two zero sixteen twenty two. Okay, I'm Tom Martino, your trouble Shooters 409 00:30:07.480 --> 00:30:11.160 three zero three seven one three talk seven one three two five five. So 410 00:30:11.240 --> 00:30:15.240 Kachina Calori tried to warn me about something about posting to TikTok, and I 411 00:30:15.279 --> 00:30:18.799 didn't listen to her. So she said, a man of my age should 412 00:30:18.799 --> 00:30:23.599 be on Instagram. It doesn't matter if I want to do both. I 413 00:30:23.759 --> 00:30:26.880 just want to, but I'll get to that later. I want to, 414 00:30:26.079 --> 00:30:30.359 I don't want to keep people waiting. Now, let's let's get Chow somebody 415 00:30:30.440 --> 00:30:37.400 to call Chow. Did did triple a service plumbing, heating and electric? 416 00:30:37.759 --> 00:30:42.640 Did they pour the concrete or did they work underneath it through the whole thing? 417 00:30:44.279 --> 00:30:47.240 Okay, then we need to call them. Who should we give this 418 00:30:47.400 --> 00:30:51.279 to Kachina? Because uh, I really think we should put in a call 419 00:30:51.400 --> 00:30:56.680 to this. It's it's not unreasonable for him to to talk to them. 420 00:30:56.960 --> 00:31:00.799 Maybe they didn't tamp the soil properly. Be Deputy Boat. He's coming in 421 00:31:00.960 --> 00:31:04.680 at noon. Excellent, excellent, all right, so Chow, we'll be 422 00:31:04.799 --> 00:31:11.759 back in touch with you. Deputy Marvel, how are you. What's happening? 423 00:31:11.920 --> 00:31:17.680 Oh my gosh, This poor woman, Julie has a major issue. 424 00:31:18.039 --> 00:31:22.799 Yeah, with the water heater right in her place. Yeah. So she's 425 00:31:22.880 --> 00:31:27.799 at this season's apartment. Apparently the building's about forty years old. She called 426 00:31:27.839 --> 00:31:33.599 in on Tuesday. I called her Wednesday, May eighth, and I got 427 00:31:33.640 --> 00:31:37.640 the full story. She's had problems with her hot water. Well. She 428 00:31:37.720 --> 00:31:44.000 moved into a new apartment five nineteen in December of twenty twenty three. January 429 00:31:44.039 --> 00:31:47.880 of twenty twenty four, the problem started all over again. Prior to that 430 00:31:48.000 --> 00:31:52.720 she was in an apartment four nineteen, yeah, and had major water problems 431 00:31:52.759 --> 00:31:59.000 for two years. So she doesn't even have hot water for her dishwasher. 432 00:32:00.359 --> 00:32:05.880 Does she have kids? Do you know? I think she's seventy seven, 433 00:32:05.960 --> 00:32:09.559 and I think she lives alone. Okay, so what are why? Why 434 00:32:09.759 --> 00:32:15.400 is this place you know, because of I call it habitability standards? Of 435 00:32:15.400 --> 00:32:20.880 course, that's what everyone calls it. Why is it that they're not taking 436 00:32:20.960 --> 00:32:23.759 care of it? I honestly can't believe it. I wouldn't put up with 437 00:32:23.839 --> 00:32:29.759 this for three days, let alone five months, you know? But she 438 00:32:29.880 --> 00:32:34.640 says she's she gets intermittent hot water in her bathroom. Okay, did you 439 00:32:34.759 --> 00:32:39.240 talk to the landlord? Well? I well, I called uh uh, 440 00:32:40.000 --> 00:32:44.799 let's see, I called on five. I called the maintenance first, and 441 00:32:44.920 --> 00:32:47.279 what did they say? I mean, they basically said, yes, it's 442 00:32:47.400 --> 00:32:52.039 true. No, I haven't been able to talk to anybody. So the 443 00:32:52.119 --> 00:32:57.480 guy Chris in maintenance. Absolutely. I left a couple of messages and then 444 00:32:57.480 --> 00:33:02.240 I was calling back, yeah make this, and Chris hung up on me 445 00:33:02.400 --> 00:33:07.039 immediately when I had done playing Why what oh really could be? Okay? 446 00:33:07.160 --> 00:33:12.200 Hold on, no, no, I think we I think we should put 447 00:33:12.240 --> 00:33:14.880 the number out. When people hang up on us, there's no excuse for 448 00:33:14.960 --> 00:33:17.279 that. That sucks. I want to get the name of the apartment complex. 449 00:33:17.319 --> 00:33:20.599 I want to put it out there, so if you can hang on, 450 00:33:21.039 --> 00:33:27.200 I want to do that. Coming up, I'm Tom Martine. Go 451 00:33:27.400 --> 00:33:30.599 with a sure thing Denver's best roofer Excel Roofing dot com. You don't pay 452 00:33:30.640 --> 00:33:37.400 a cent until you're content. Time for an insurance check up free, no 453 00:33:37.519 --> 00:33:44.400 obligation comparison call Compass Insurance paying too much your coverage at dozens of insurance companies 454 00:33:44.519 --> 00:33:46.720 find out now three o three seven to seven to one help. You'll think 455 00:33:46.759 --> 00:33:51.559 you're his only customer when you choose Frank durand the real estate Man dot com 456 00:33:51.799 --> 00:33:55.440 to list your home with Remax Alliance three oh three nine two zero sixteen twenty 457 00:33:55.519 --> 00:34:10.079 two ripped up new need advice so you don't have come run in just as 458 00:34:10.159 --> 00:34:16.840 fast as we can. Shooter's gonna help. Come man, This is the 459 00:34:17.039 --> 00:34:23.480 Troubleshooter Show. No Tom Martino, Hey, Tom Martino here, Welcome to 460 00:34:23.559 --> 00:34:27.400 the show. Three oh three seven month do you talk? Seven one three 461 00:34:27.480 --> 00:34:31.880 eight two five five. Uncle Kevin's here, and Kevin somebody wanted to know 462 00:34:32.400 --> 00:34:36.400 when you said things are slowing down in the auto repair industry, they wanted 463 00:34:36.440 --> 00:34:38.760 to know something. Could it be this is a Texter. By the way, 464 00:34:38.800 --> 00:34:43.239 you can text me five seven seven three nine, or you can go 465 00:34:43.280 --> 00:34:49.920 on YouTube. I make comments there. And by the way, they want 466 00:34:50.000 --> 00:34:52.639 to know if the auto you said, the repair business maetance down just a 467 00:34:52.679 --> 00:34:55.360 little tick where there you're feeling it. There used to be out a month 468 00:34:55.440 --> 00:35:00.400 and two and now as you know, some dealers are saying just a few 469 00:35:00.480 --> 00:35:05.039 days or a week or two or way less than a week. But could 470 00:35:05.119 --> 00:35:10.559 it be that this weather is not really cold and not really warm, so 471 00:35:10.679 --> 00:35:16.000 you're not getting air conditioning problems, overheating a drive ability and you're not getting 472 00:35:16.039 --> 00:35:19.679 cold weather problems. Is that possible? That's what I'm saying is does that 473 00:35:19.800 --> 00:35:23.760 Does a shoulder season affect the auto business like it does home services? It 474 00:35:23.960 --> 00:35:27.599 hasn't over the last couple of years. But that's why I say it's getting 475 00:35:27.719 --> 00:35:31.440 more back to normal to work. Springs fall are slow times. Okay, 476 00:35:31.920 --> 00:35:38.400 so if you're in between extremes, the maintenance and repairs go down. Correct, 477 00:35:38.760 --> 00:35:40.679 Okay, that could be well, they had, like I said, 478 00:35:40.719 --> 00:35:47.519 two years good observation. Now we're helping chow out off the air with AAA 479 00:35:47.840 --> 00:35:52.719 services or service plumbing, heating and whatever, and they they did a job. 480 00:35:53.079 --> 00:35:55.320 You know, the worst thing you can do in a company is not 481 00:35:57.360 --> 00:36:01.480 call people back to address ab even if you think it's not your problem. 482 00:36:02.320 --> 00:36:05.440 Go out and look at it, or talk to them and say, you 483 00:36:05.519 --> 00:36:10.280 know what, we don't feel this is our problem. Just just do it. 484 00:36:12.320 --> 00:36:17.800 Make people feel heard and important and counted. Now, Deputy Marble's trying 485 00:36:17.800 --> 00:36:22.960 to help this eighty some on your old woman who has no hot water and 486 00:36:22.079 --> 00:36:29.639 other plumbing problems. She called maintenance and they hung up on her. Did 487 00:36:30.360 --> 00:36:32.519 Marvel? Did he even wait to hear what you had to say, Deputy 488 00:36:32.559 --> 00:36:39.199 Marble? He's seventy seven, but yeah, no, what she's wait wait, 489 00:36:39.360 --> 00:36:44.119 oh she's seventy seven. She's seventy seven. Oh, I'm sorry. 490 00:36:44.159 --> 00:36:49.199 Okay, she's placed. At least it doesn't requests. They have replaced her 491 00:36:49.280 --> 00:36:52.280 kitchen faucet, and they told her to leave her cabinet kitchen cabinet doors open 492 00:36:52.360 --> 00:36:57.400 so the types can warm up. I thought that was ridiculous, and I 493 00:36:57.519 --> 00:37:01.519 did call Megan, the assistant manager. She I left her message and then 494 00:37:01.920 --> 00:37:05.480 she refused to talk to me. When I finally got a hold of her, 495 00:37:05.840 --> 00:37:07.920 she said she would not address the issue with me. I tried, 496 00:37:08.440 --> 00:37:12.800 did she Okay, that's fine. I don't mind if people don't talk to 497 00:37:13.000 --> 00:37:15.000 us, as long as they talk to the consumer. I mean, so, 498 00:37:15.320 --> 00:37:17.559 when she said we're not going to discuss it with you, did she 499 00:37:17.679 --> 00:37:22.159 say they would take care of it. They immediately sent an email to Julie 500 00:37:22.320 --> 00:37:27.280 saying it would be taking care of yesterday. So Julie told me to back 501 00:37:27.400 --> 00:37:30.360 off. She wanted to give them the benefit of the doubt. I called 502 00:37:30.400 --> 00:37:35.480 her this morning and nothing. No one showed up and nothing has been done. 503 00:37:37.719 --> 00:37:40.840 And I asked her other people were experiencing this in the building, because 504 00:37:40.880 --> 00:37:45.920 she was told she was the only one that was complaining. And apparently there 505 00:37:45.960 --> 00:37:49.880 are quite a few people who are complaining about the water in the building. 506 00:37:50.559 --> 00:37:55.199 No hot water. Not only that, but they turn off the hat or 507 00:37:55.320 --> 00:38:04.360 turn off the water completely quite frequently. What So I did attempt to call 508 00:38:04.760 --> 00:38:09.079 Lauren, who's a VP of bro real Estate that just bought out. Oh 509 00:38:09.840 --> 00:38:15.559 that's a good thing, that would be our next step, but apparently she's 510 00:38:15.639 --> 00:38:22.320 unavailable until Monday, and left two other a regional property manager and a regional 511 00:38:22.440 --> 00:38:27.480 maintenance director in charge, but you can only reach them by email. Well 512 00:38:27.719 --> 00:38:29.559 you know what, though, you're doing the right thing, and that's why 513 00:38:29.599 --> 00:38:31.599 we have Marvel on the case because she's tenacious. Now here's the deal. 514 00:38:31.920 --> 00:38:37.199 Listen, seriously, we got to stay on top of this and then I'll 515 00:38:37.239 --> 00:38:38.519 give the numbers out. I want to give them at least till Monday, 516 00:38:38.599 --> 00:38:42.840 and I want you to make a few more calls today, emails, and 517 00:38:42.920 --> 00:38:45.440 then what we'll do is revisit this on Monday. Thank you, Deputy Marvel. 518 00:38:45.480 --> 00:38:49.519 We got That's what we have. We have a great team right now 519 00:38:49.599 --> 00:38:52.199 of deputies. I can't believe how cool they are. Even Deputy Doc is 520 00:38:52.280 --> 00:38:58.760 okay. I swear to God. I think he's okay now and he's sitting 521 00:38:58.800 --> 00:39:05.119 in the studio alone. So there you go. Hey, uh, if 522 00:39:05.199 --> 00:39:07.159 you have a problem, question, playing complaint, give us a call. 523 00:39:08.800 --> 00:39:15.639 Mother's Day. Oh, I want to first talk about Kachina Kaschina. Chlory 524 00:39:15.719 --> 00:39:19.559 warned me about not posting to TikTok. Her daughter did. Her daughter said 525 00:39:19.559 --> 00:39:23.239 he's a little old for TikTok. Maybe he should go to uh Instagram or 526 00:39:23.280 --> 00:39:29.840 something. Get a little side insult there. But and then Facebook now got 527 00:39:29.960 --> 00:39:32.199 to you know, I don't post a Facebook, but maybe I should. 528 00:39:32.480 --> 00:39:37.960 But Facebook has a reputation of being for old people. Did you know that 529 00:39:37.039 --> 00:39:43.239 now? Yeah? Instagram and Facebook kind of old, right, Kachina, 530 00:39:44.360 --> 00:39:49.559 According to your daughter, the social media maven. First of all, she 531 00:39:49.679 --> 00:39:52.679 did not say that you were old. She said in your age range, 532 00:39:52.880 --> 00:39:57.599 it might be better to you. Now, what does that? Okay? 533 00:39:57.679 --> 00:40:00.000 What does that? Okay? That's code. Anyways, listen people, you 534 00:40:00.079 --> 00:40:07.719 know, people of your kind usually live here. How you listen? Listen, 535 00:40:07.840 --> 00:40:09.119 Here's what I want to say. She was kind of right. So 536 00:40:09.239 --> 00:40:13.719 I go on there. Let me just tell you there's an audience. I 537 00:40:13.800 --> 00:40:17.840 have no idea, no clue. It's like a different planet. I posted 538 00:40:19.239 --> 00:40:22.599 about timeshare condos. You remember, I got canceled, so I had to 539 00:40:22.679 --> 00:40:25.679 get on again. And then this time what I did was made sure when 540 00:40:25.719 --> 00:40:30.800 I posted the videos I didn't put I think last time they didn't like that 541 00:40:30.880 --> 00:40:34.199 I was putting. I don't know. I put my website on there. 542 00:40:34.239 --> 00:40:37.000 I think I think that's what it was. They don't tell you what it 543 00:40:37.119 --> 00:40:43.199 is. So anyway, I started a new account and I put up the 544 00:40:43.320 --> 00:40:46.119 timeshare condo thing, and what do I call timeshare condos? You remember? 545 00:40:47.559 --> 00:40:53.079 Financial herpies? Now it was a great post, a really good post, 546 00:40:53.400 --> 00:40:59.880 if I must say so myself. It's very very informative. And I like 547 00:41:00.159 --> 00:41:02.440 doing that because you know it. Okay, So I did it, and 548 00:41:02.519 --> 00:41:07.159 I did a little shorter version than I did for regular, but to make 549 00:41:07.199 --> 00:41:12.039 a long story short, I posted it. And what really shocked me about 550 00:41:12.239 --> 00:41:19.679 it all just shocks me is that I'm just gonna I'm just gonna tell I'm 551 00:41:19.719 --> 00:41:22.480 just gonna play some of it. Listen. I can't tell you how many 552 00:41:22.639 --> 00:41:28.519 times I get inquiries about time share condos and how to get rid of them. 553 00:41:28.840 --> 00:41:34.679 People get stuck. I call them financial herpes. Think about it. 554 00:41:35.079 --> 00:41:39.079 You get this time share? Yeah, pay maybe twenty five, thirty forty 555 00:41:39.320 --> 00:41:45.559 fifty thousand dollars sometimes in a mortgage. Then you have to pay yearly maintenance 556 00:41:45.679 --> 00:41:51.280 fees. They are ridiculous. And you do it all what for a week 557 00:41:51.440 --> 00:41:55.239 or two at the resort that you probably will never use, and even if 558 00:41:55.280 --> 00:42:00.079 you do use it, it's way expensive. Okay, So you get the 559 00:42:00.239 --> 00:42:06.159 gist. Now, what did I get complaints about? Did I get comments? 560 00:42:06.280 --> 00:42:08.400 Yes? And what did I hear about the comment? All they talked 561 00:42:08.400 --> 00:42:15.199 about was you shouldn't make fun of herpes? There you go, and and 562 00:42:15.400 --> 00:42:19.519 that was it. And then the entire what did they call it? When 563 00:42:19.519 --> 00:42:23.000 you hijack that thread? And then all the comments were about herpes? I 564 00:42:23.079 --> 00:42:27.280 deleted as many as I couldn't. I said the hell with its just the 565 00:42:27.360 --> 00:42:30.880 other one to talk about was herpes and how they cured their herpes. And 566 00:42:31.119 --> 00:42:35.639 I wanted to get this across, and I just put the I don't know, 567 00:42:36.559 --> 00:42:43.159 So that's isn't that weird? Isn't that weird? It's the demographic tom 568 00:42:43.280 --> 00:42:46.440 that's on TikTok, See what did you doing making fun of my herpees? 569 00:42:46.599 --> 00:42:52.320 So you have to understand these are the same kids that are protesting at Princeton 570 00:42:52.760 --> 00:42:59.119 and Columbia, and they're asking for there in their demands, we need the 571 00:42:59.239 --> 00:43:05.320 morning after pill condoms and which has nothing to do with Hamas or has nothing 572 00:43:05.400 --> 00:43:07.480 to do with Gaza, or has nothing to do with Israel, but that's 573 00:43:07.559 --> 00:43:14.480 what they were demandic So you just kind of have to understand the generational stuff. 574 00:43:14.840 --> 00:43:21.039 Now, on that topic of college protests, I have to admit I 575 00:43:21.119 --> 00:43:24.119 was a college protest I did all kinds of stuff for causes, right, 576 00:43:24.760 --> 00:43:29.599 I don't remember destroying property. Maybe we did, come on, you know, 577 00:43:30.000 --> 00:43:34.320 don't you remember that? How about four dead in Ohio? Remember Ohio 578 00:43:35.840 --> 00:43:38.480 that was turned into a song that protest. I mean, it was a 579 00:43:38.719 --> 00:43:44.320 terrible time and I grew up during that time. But we protested, Okay, 580 00:43:44.400 --> 00:43:49.719 we weren't always right. And I don't know if people are upset about 581 00:43:49.719 --> 00:43:54.239 the protesting. They're upset about the the violence and the threats to the Jewish 582 00:43:54.320 --> 00:43:59.760 kids and the disruption of classes. I think, But in any case, 583 00:44:00.159 --> 00:44:02.920 have you noticed the media though, And I want to know if anyone else 584 00:44:04.000 --> 00:44:13.000 notices this. Every day they concentrate on the attacks Israel, the attacks Israel, 585 00:44:14.519 --> 00:44:22.199 what they're doing to Gaza, and only what they're doing to children and 586 00:44:22.400 --> 00:44:25.480 so called and I mean so called. I shouldn't even say that innocent civilians 587 00:44:25.519 --> 00:44:31.280 are uninvolved civilians. Now Israel says we're trying to route out Hamas, and 588 00:44:31.440 --> 00:44:37.239 many of these people cover for Hamas, they want hamas. So I think 589 00:44:37.840 --> 00:44:42.119 in the beginning, people says, you know what, Israel should stick up 590 00:44:42.119 --> 00:44:45.679 for themselves. I think the tide is turning because I think people are perceiving 591 00:44:46.719 --> 00:44:53.519 that Israel's response is over the top. Don't you think that's what it is? 592 00:44:53.599 --> 00:44:58.400 Now? I'm not agreeing or disagreeing. I'm saying that's really what they're 593 00:44:58.440 --> 00:45:01.360 saying right now is that it's a human svanitarian thing, no longer a self 594 00:45:01.480 --> 00:45:07.440 protection thing. And I'm not again, I'm not saying yeah, yeah, 595 00:45:07.519 --> 00:45:12.239 yeah, you know, keep protesting. But I'm saying, only an idiot 596 00:45:12.360 --> 00:45:20.159 looks at the world and refuses just a little to look at reasons behind people's 597 00:45:20.199 --> 00:45:23.880 actions right now, Ka China brought out it's way deeper than that, Tom. 598 00:45:24.199 --> 00:45:28.400 They just want to protest. They're just looking for a cause so they 599 00:45:28.440 --> 00:45:32.039 can make their demands. And that could be so too anyway. Three all 600 00:45:32.079 --> 00:45:35.320 three, seven, one, three, eight, two five five. Cindy, 601 00:45:35.400 --> 00:45:37.679 what's going on with your HVAC? Then I have to take a break. 602 00:45:37.719 --> 00:45:40.119 I just want to get started. What's going on, Cindy. It's 603 00:45:40.199 --> 00:45:46.000 actually just I have a question in regard to rather going like the heat pump 604 00:45:46.199 --> 00:45:52.079 source or just sticking with a furnace. Oh, that's a really good discussion. 605 00:45:52.679 --> 00:45:57.679 That's a really good discussion actually, and it's not a really quick answer. 606 00:45:57.760 --> 00:46:01.800 But hold on and I'll give you exact, exact information on when you 607 00:46:01.920 --> 00:46:12.519 should do what. Right after this, go with a sure thing Denver's Best 608 00:46:12.639 --> 00:46:15.639 roofer Excel Roofing dot com. You don't pay a cent until you're content. 609 00:46:20.039 --> 00:46:24.519 Time for an insurance checkup free no obligation comparison call Compass Insurance Paying too much 610 00:46:24.679 --> 00:46:29.679 your coverage at dozens of insurance companies find out now three oh three seven to 611 00:46:29.760 --> 00:46:32.159 seven to one. Help. You'll think you're his only customer when you choose 612 00:46:32.199 --> 00:46:37.599 Frank durand the real estate Man dot com to list your home with Remax Alliance 613 00:46:37.880 --> 00:46:45.719 three oh three nine two zero sixteen twenty two. Hi Tom Martino, you're 614 00:46:45.760 --> 00:46:51.159 a troubleshooter. Three O three seven one three Talks Cindy, you talked about 615 00:46:51.239 --> 00:46:53.400 heat pumps, So let me ask you a few questions. Do you live 616 00:46:53.440 --> 00:46:59.280 in Colorado? Actually I live in New Mexico, but just barely over the 617 00:46:59.360 --> 00:47:02.119 border, down in the four corners. Okay, man, what's the what's 618 00:47:02.199 --> 00:47:07.239 the mean temperature like in the winter? We usually never get I don't know 619 00:47:07.280 --> 00:47:15.159 about the mean, but usually never get much below like sixteen seventeen degrees? 620 00:47:15.079 --> 00:47:21.000 Okay, Now, what kind of energy source do you have? Do you 621 00:47:21.159 --> 00:47:25.480 have regular electric or do you have solar? I do have solar on the 622 00:47:25.559 --> 00:47:30.159 roof. I just had that installed this last year. How many watts do 623 00:47:30.199 --> 00:47:35.400 you have on solar? Oh? That part I don't know. Okay. 624 00:47:35.800 --> 00:47:40.039 Now how old is your furnace? It's twenty plus years old and I'm on 625 00:47:40.199 --> 00:47:49.639 propane. Okay, now that's very important to know. Operating a heat pump 626 00:47:49.679 --> 00:47:53.360 will be a little more expensive still electric. But the biggest thing is a 627 00:47:53.480 --> 00:48:02.880 heat pump doesn't really work well in freezing tempertures. Okay, they usually it. 628 00:48:04.000 --> 00:48:08.559 They'll work to about forty degrees really well, okay, maybe thirty five 629 00:48:08.719 --> 00:48:14.840 degrees, but below freezing, they're not great. They're better than they used 630 00:48:14.880 --> 00:48:19.840 to be, but they're not great. They will supplement, but not replace 631 00:48:20.159 --> 00:48:25.760 a furnace under thirty five degrees. However, with you, if you have 632 00:48:27.079 --> 00:48:35.039 solar, it is wonderful because even though it's all electric and it's way cheaper 633 00:48:35.119 --> 00:48:40.079 than electric resistance heat, which is a baseboard heat, you will definitely save 634 00:48:40.239 --> 00:48:45.159 money using a heat pump as much as you can since you have a solar 635 00:48:45.280 --> 00:48:52.360 system. However, you cannot not replace your furnace. You're going to have 636 00:48:52.480 --> 00:48:55.320 to eventually replace your furnace. You can't do just a heat pump in your 637 00:48:55.440 --> 00:49:01.559 situation. Yeah, And because I was kind of looking at it as because 638 00:49:01.599 --> 00:49:06.119 I have a ton of breeding. I also have a wood burning stove, 639 00:49:06.239 --> 00:49:08.599 so that's helpful. And seeing that it's New Mexico, yes we can get 640 00:49:08.639 --> 00:49:14.320 that cold. But like many times during the winter in the day, we're 641 00:49:14.840 --> 00:49:16.440 forty and above. You know, that's right, you are, that's right, 642 00:49:16.639 --> 00:49:22.800 And so really what you want if I were you, I would get 643 00:49:22.960 --> 00:49:27.719 a pretty good furnace, you don't have to go overboard. And then I 644 00:49:27.800 --> 00:49:31.199 would get a heat pump, and I would run the heat pump automatically, 645 00:49:31.440 --> 00:49:35.320 and you can get that. You can get a switch over thermostat or whatever. 646 00:49:35.599 --> 00:49:40.320 I would run the heat pump to wherever you want forty degrees thirty degrees 647 00:49:40.599 --> 00:49:45.760 thirty maybe, and then switch over to the furnace. And you will save 648 00:49:45.800 --> 00:49:49.760 a ton of money because you have that solar system. And by the way, 649 00:49:50.440 --> 00:49:52.960 when you do get a heat pump, it seems very expensive. Ah, 650 00:49:53.119 --> 00:49:57.000 that's true. That is true. So you'd use the heat pump as 651 00:49:57.079 --> 00:50:00.000 much as possible. So get a high efficiency heat pump that goes down to 652 00:50:00.119 --> 00:50:06.280 those temperatures and what you want with these heat pumps. Uh, they're they're 653 00:50:06.360 --> 00:50:08.639 really good. Uh, just just try to get one. But I would 654 00:50:08.719 --> 00:50:13.599 not you you can't not have a furnace. You're gonna have to have a 655 00:50:13.679 --> 00:50:19.639 furnace for the extreme cold to supplement unless unless, of course, some people 656 00:50:19.719 --> 00:50:22.440 with wood stoves would do wood stoves and then the heat pump and the wood 657 00:50:22.480 --> 00:50:25.639 stove is enough to take the edge off. But that's really up to you. 658 00:50:27.760 --> 00:50:30.039 And you can keep the old furnace until it dies and then replace it. 659 00:50:31.360 --> 00:50:37.280 That's what I was kind of leaning towards. It's just with it being 660 00:50:37.360 --> 00:50:42.239 propane, with me having the solar, I thought it might be a good 661 00:50:42.280 --> 00:50:45.960 idea to try it. And plus, sure, for sure it would. 662 00:50:45.199 --> 00:50:50.159 I mean you're basically gonna get free heat with the heat pump and solar. 663 00:50:51.199 --> 00:50:53.519 Yeah, and plus and then I get central air during the summer because they 664 00:50:53.599 --> 00:50:58.639 do bowls. Yeah, and I don't have central air right now. Oh 665 00:50:58.760 --> 00:51:02.159 no, no, then you'll want yeah because because all heat pumps are air 666 00:51:02.280 --> 00:51:07.280 conditioners and then the heat pump is the reverse cycle. Oh, that would 667 00:51:07.280 --> 00:51:10.559 be excellent for you, especially if you don't have air conditioning. You will 668 00:51:10.679 --> 00:51:15.400 love it. Yeah. Well, I have a wind, you know, 669 00:51:15.519 --> 00:51:17.880 the window air conditioning in the bedroom and then one of the portable ones out 670 00:51:17.880 --> 00:51:22.679 in the living room, and they they cost too much. Yeah, well 671 00:51:22.719 --> 00:51:25.360 I'm new Mexico gets you know, one hundred degrees and it's hard sometimes. 672 00:51:25.400 --> 00:51:30.400 And the people I bought the house from painted at dark Well they have partyboard 673 00:51:30.480 --> 00:51:32.719 sighting, but it's dark blue. Oh by the way, by the way, 674 00:51:34.000 --> 00:51:38.280 hardyboard. Hardyboard's not going to last if it's too dark. I know. 675 00:51:38.679 --> 00:51:42.800 I didn't put it on there. They did, Yeah, but repainted, 676 00:51:44.239 --> 00:51:47.039 but I'll probably wind up doing yes no for energy efficiency and for the 677 00:51:47.119 --> 00:51:52.480 life of your sighting repainted. How large is are small? What size is 678 00:51:52.519 --> 00:51:57.039 your house? It's about sixteen hundred square feet Okay, so not big, 679 00:51:57.199 --> 00:52:00.440 which is good. So with it, you're going to have a pretty good 680 00:52:00.480 --> 00:52:02.800 heat pump that's going to be able to handle it, and you're gonna love 681 00:52:02.880 --> 00:52:07.880 it. If you have duct work already, then right, yep, good 682 00:52:08.360 --> 00:52:13.159 and you're all set up for it. Cindy, Yeah, I have a 683 00:52:13.239 --> 00:52:17.360 quote from one of the plumbing places down here, one of the hvacs. 684 00:52:17.920 --> 00:52:23.079 And so how long have you lived there? I've lived here, this will 685 00:52:23.119 --> 00:52:29.440 be three years now and where'd you move from? I well, originally I'm 686 00:52:29.440 --> 00:52:35.239 from Illinois, but I used to live in Colorado, Okay, so really 687 00:52:35.480 --> 00:52:40.800 you know the other thing, there are tax credits and incentives from power companies 688 00:52:42.119 --> 00:52:46.960 available for those high efficiency systems if you get one. Look into that. 689 00:52:47.320 --> 00:52:52.559 Yeah, I was going to talk to my tax guy because you know, 690 00:52:52.639 --> 00:52:57.760 I've already done the solar stuff. And then also talk to the electric company. 691 00:52:57.840 --> 00:53:01.480 My electric company is actually run through farm the city of Farmington. They're 692 00:53:01.519 --> 00:53:07.159 the ones who provide the electric and then talk to them because I know the 693 00:53:07.719 --> 00:53:12.880 HVAC company doesn't offer it. They you have to get it yourself. Well 694 00:53:13.000 --> 00:53:15.440 yeah, yeah, but they but but yeah, that's right. But you 695 00:53:15.519 --> 00:53:21.159 should go online too as well. In search there are sometimes things available people 696 00:53:21.239 --> 00:53:24.480 don't even know about. Thank you for calling Cindy three oh three seven one 697 00:53:24.559 --> 00:53:36.039 three talk three oh three seven one three eight two five five Go with a 698 00:53:36.119 --> 00:53:39.440 sure thing Denver's Best Roofer Excel roofing dot com. You don't pay a cent 699 00:53:39.639 --> 00:53:46.440 until you're content. Time for an insurance check up free, no obligation. 700 00:53:46.480 --> 00:53:52.400 In comparison, call compass insurance paying too much your coverage at dozens of insurance 701 00:53:52.440 --> 00:53:54.920 companies find out now three oh three seven to seven to one help. You'll 702 00:53:54.960 --> 00:53:59.679 think you're his only customer when you choose Frank durand the real estate man dot 703 00:53:59.800 --> 00:54:04.559 com to list your home with Remax Alliance three oh three nine two zero sixteen 704 00:54:04.599 --> 00:54:10.199 twenty two. Hi Tom Martinez here three all three seven one three talk three 705 00:54:10.239 --> 00:54:19.239 oh three seven one three eight two five five. So somebody texted me and 706 00:54:19.320 --> 00:54:23.519 said, how is it a poor woman seventy seven years old can't get hot 707 00:54:23.599 --> 00:54:30.360 water and she's paying rent, But there are migrants demanding hot showers unlimited. 708 00:54:31.599 --> 00:54:40.800 Well, because people treat you the way you teach them to, they do. 709 00:54:43.199 --> 00:54:45.440 Now, by the way, I'm not going to paint a broad broad 710 00:54:45.519 --> 00:54:52.199 brush picture here of all migrants or immigrants for people coming in. There are 711 00:54:52.239 --> 00:54:54.920 some really good people that need help. There are some people that are taking 712 00:54:54.920 --> 00:54:59.960 advantage. There are people of all kinds, and that goes for everyone. 713 00:55:01.159 --> 00:55:07.400 So the thing is this, there are people, though, that take advantage, 714 00:55:08.039 --> 00:55:13.719 and the more you give, the more they take. There are even 715 00:55:13.880 --> 00:55:20.239 great people who want to work and want to help themselves, but if you 716 00:55:20.440 --> 00:55:27.480 help them too much, you literally could end up ruining their incentive. There 717 00:55:27.599 --> 00:55:31.039 is a delicate balance in all of these years of helping people try to get 718 00:55:31.079 --> 00:55:42.039 on their feet, there is a delicate balance. Too much help disincentivize people 719 00:55:42.880 --> 00:55:49.840 and kids. Too little help is not enough. It's just weird. But 720 00:55:50.000 --> 00:55:53.280 I think in all cases, in all cases, I don't care who you 721 00:55:53.400 --> 00:55:58.079 are, it would happen to me, It would happen to anyone. If 722 00:55:58.119 --> 00:56:06.280 you get too much help too much, too often, you automatically start not 723 00:56:06.559 --> 00:56:13.559 doing as much. If you get no help, you could possibly get discouraged 724 00:56:14.159 --> 00:56:20.920 to where you dig yourself a hole and it's hard to get out. We 725 00:56:21.039 --> 00:56:23.360 all know that, right don't we. We want to help people that want 726 00:56:23.360 --> 00:56:28.000 to help themselves, right don't we. I don't think there's anyone selfish enough 727 00:56:28.039 --> 00:56:30.519 to say, ah, no matter why you shouldn't have come here. I 728 00:56:30.639 --> 00:56:36.480 mean maybe, but I doubt it. I doubted three oh three seven one 729 00:56:36.559 --> 00:56:38.679 three talk seven one three eight two five five. So what do women want? 730 00:56:39.599 --> 00:56:43.239 What do mothers? I shouldn't say women, I'm gonna get in trouble. 731 00:56:44.400 --> 00:56:47.559 I should say what do mothers want? Because, as we know that 732 00:56:47.719 --> 00:56:51.119 controversy. You can't to find a woman, you can't find a mother. 733 00:56:52.639 --> 00:56:58.000 So let's just say the mother part of the parental unit. What do they 734 00:56:58.079 --> 00:57:00.519 want for Mother's Day? What do you think? There was a survey done 735 00:57:01.280 --> 00:57:07.119 and I wish Mark was signed on today because what they don't want are frying 736 00:57:07.159 --> 00:57:12.360 pans and vacuum cleaners. Mark, No, I love bashion him when he 737 00:57:12.440 --> 00:57:15.639 can't be on that, maybe that's even better. Yeah, Mark, they 738 00:57:15.679 --> 00:57:21.079 don't have vacuum cleaners, and they don't want frying pans, and they don't 739 00:57:21.119 --> 00:57:25.199 want whatever. Here's what they do want, and I don't know. Thirty 740 00:57:25.280 --> 00:57:30.440 six percent of them just want to be taken out to eat for a meal 741 00:57:30.519 --> 00:57:36.239 and drinks and a celebration. Taken out, not home at home. They 742 00:57:36.320 --> 00:57:42.039 do it right. So thirty six percent. By the way, Ah, 743 00:57:42.400 --> 00:57:45.920 there is no giant majority. I thought we'd see forty to fifty sixty percent 744 00:57:46.000 --> 00:57:49.639 say I want this or I want that, like rings or jewelry. No, 745 00:57:49.800 --> 00:57:54.599 no, thirty six percent want to be taken out. So do yourself 746 00:57:54.639 --> 00:57:59.159 a favor and take your mom, the mom in your life. It could 747 00:57:59.199 --> 00:58:00.639 be your mom, or could be your wife who is a mom to your 748 00:58:00.719 --> 00:58:07.400 children, and just do it now. The other one is there's something else, 749 00:58:07.960 --> 00:58:13.480 there's more flowers. Thirty one percent flowers satisfy thirty one percent they say, 750 00:58:13.519 --> 00:58:15.880 you know what, but think about this though, That means, you 751 00:58:15.920 --> 00:58:21.079 know, seventy percent don't want flowers. I never thought of it that way. 752 00:58:21.440 --> 00:58:25.119 Actually, if you look at this, all of the reciprocals are larger 753 00:58:25.199 --> 00:58:30.960 than the preferences. All of them are. Thirty six percent want drinks and 754 00:58:31.079 --> 00:58:37.119 a meal to go out. Thirty six percent. What does that mean about 755 00:58:37.159 --> 00:58:42.079 the others? The other sixty some odd percent they don't care that much about 756 00:58:42.119 --> 00:58:46.199 that. Thirty one percent want flowers. That leaves just seventy percent that don't 757 00:58:46.280 --> 00:58:52.199 care about flowers. Wow, I never thought of this. Twenty nine percent 758 00:58:52.039 --> 00:58:59.440 want something handmade. Now I assume they're talking about from their children, right. 759 00:58:59.559 --> 00:59:04.440 I mean, I guess if your husband brings you a construction paper thing 760 00:59:05.119 --> 00:59:07.440 made with or paper mache, you wouldn't be too happy. I don't know, 761 00:59:07.519 --> 00:59:10.639 Kichina. Does your husband go all out for you? What do your 762 00:59:10.719 --> 00:59:15.760 kids do for you? I am I am the most horrible person to buy 763 00:59:15.880 --> 00:59:20.880 for because I don't like chocolate. I don't like flowers because they die and 764 00:59:20.960 --> 00:59:25.079 I think it's a waste of money. I do like plants, so plants 765 00:59:25.079 --> 00:59:30.719 are always good. And then I don't like jewelry because the only thing I 766 00:59:30.840 --> 00:59:37.239 wear jewelry whise are ear rings. So Adam struggles with us every year, 767 00:59:37.360 --> 00:59:40.760 and usually it's just Okay, what do you want to do. It's a 768 00:59:40.960 --> 00:59:45.199 very spur of the moment thing, and also what do you want? What 769 00:59:45.320 --> 00:59:47.920 do you want? Seriously, what do you want? Oh gosh, to 770 00:59:49.119 --> 00:59:53.880 sleep? Just a day to be like, Okay, I'm not going to 771 00:59:53.960 --> 00:59:59.800 do anything today. I'm just going to lay in bed and watch really bad 772 01:00:00.119 --> 01:00:04.639 movies from the eighties. Hey, that's pretty cool actually, and do something 773 01:00:04.760 --> 01:00:07.320 like that. And he has Actually that's pretty cool. I think that sounds 774 01:00:07.360 --> 01:00:09.960 like fun. Yeah, he actually has done that before. And he pops 775 01:00:10.039 --> 01:00:15.320 me popcorn and you know, you know, he takes care of me. 776 01:00:15.400 --> 01:00:16.960 Yeah. I don't. I don't think that's bad at all. That's kind 777 01:00:17.000 --> 01:00:24.480 of a cool thing. In any case, I think that people don't. 778 01:00:24.760 --> 01:00:28.679 I don't know what do they do that's different. I want to know people 779 01:00:29.280 --> 01:00:34.400 who do. Give me something different that you've done for the mother in your 780 01:00:34.519 --> 01:00:38.559 life. Three O three seven one three talks seven one three eight two five 781 01:00:38.679 --> 01:00:40.519 five. I'd like to know, give me, give me, give me 782 01:00:40.599 --> 01:00:45.039 a good idea. What what is it that you want? As a mom 783 01:00:45.159 --> 01:00:50.599 tell us three oh three seven one three eight two five five. Now we 784 01:00:50.719 --> 01:00:54.599 have more coming up on the Troubleshooter Show. I'm reading more about by the 785 01:00:54.639 --> 01:01:00.199 way, these heat pumps, they're getting more and more powerful where they can 786 01:01:00.400 --> 01:01:06.119 work in a bit colder temperatures than they used to. Some say they can, 787 01:01:06.400 --> 01:01:10.679 you know, they can actually work below freezing. But they're pretty expensive. 788 01:01:10.760 --> 01:01:15.519 So if you don't have solar, wouldn't be a good idea. And 789 01:01:15.679 --> 01:01:20.000 some people say it would serve you to upgrade your insulation if you're going to 790 01:01:20.039 --> 01:01:23.599 do a heat pump, because they are a bit more expensive to operate, 791 01:01:23.960 --> 01:01:28.239 and even if you do have solar, you get more for your more bang 792 01:01:28.320 --> 01:01:35.119 for your buck if you do insulate as well. And there are all kinds 793 01:01:35.119 --> 01:01:39.960 of incentives right now from the government to insulate. Okay, so thirty six 794 01:01:40.039 --> 01:01:45.480 percent going out to eat, thirty one percent flowers, twenty nine percent, 795 01:01:45.480 --> 01:01:52.599 something handmade, twenty eight percent, a card, a gift card that is 796 01:01:52.840 --> 01:01:57.199 twenty eight percent, twenty four percent just a regular card, they'd be happy. 797 01:01:58.159 --> 01:02:01.519 So there you go with Mother's Day. And I want to know what 798 01:02:01.679 --> 01:02:05.639 mothers do not want? How about that? What do you not want? 799 01:02:05.920 --> 01:02:08.599 If you're a mom, could you please tell us what do you not want? 800 01:02:08.679 --> 01:02:12.320 I'm going to assume it's not a vacuum cleaner you don't want one, 801 01:02:12.880 --> 01:02:15.559 and I'm going to assume you don't want a frying plan, but I could 802 01:02:15.639 --> 01:02:20.480 be wrong on that. Three O three seven to one three eight two five 803 01:02:20.679 --> 01:02:30.159 five. Go with a sure thing Denver's Best roofer Excel Roofing dot com. 804 01:02:30.360 --> 01:02:37.440 You don't pay a cent until you're content. Time for an insurance checkup free, 805 01:02:37.559 --> 01:02:43.079 no obligation. In comparison, call Compass Insurance paying too much your coverage 806 01:02:43.119 --> 01:02:45.760 at dozens of insurance companies find out now three all three seven to seven to 807 01:02:45.800 --> 01:02:50.559 one help. You'll think you're his only customer when you choose Frank durand the 808 01:02:50.599 --> 01:02:54.119 real estate Man dot com to list your home with Remax Alliance three oh three 809 01:02:54.239 --> 01:03:01.760 nine two zero sixteen twenty two by Tom Martine here three three seven one three 810 01:03:01.800 --> 01:03:05.960 talk seven one three eight two five five Mike, tell me about Mother's Day 811 01:03:06.440 --> 01:03:12.199 and uh, what's your comment? So, first of all, everyone should 812 01:03:12.280 --> 01:03:19.760 go to iTunes or whatever however they get their digital music and search out a 813 01:03:19.880 --> 01:03:24.800 song called I Owe You by Jimmy Dee. But I owe you Okay, 814 01:03:25.159 --> 01:03:30.639 okay, make sure you have at least an entire box of Kleenics. Really, 815 01:03:31.119 --> 01:03:37.880 or you listen to that song, no fooling, okay, it'll tear 816 01:03:37.880 --> 01:03:43.440 you up. Wow. The second comment is, as far as Mother's Day 817 01:03:43.519 --> 01:03:50.599 gifts, nothing is more appropriate than your time. No matter how old your 818 01:03:50.679 --> 01:03:55.239 mom is, no matter what her condition, there are things that she needs 819 01:03:55.320 --> 01:04:00.599 done that you can do for her. And I'm not just talking on Mother's 820 01:04:00.679 --> 01:04:04.599 Day. I'm talking once a week, or twice a month, or whenever 821 01:04:04.719 --> 01:04:13.519 you have time. Give her your time. Cool, very thoughtful. Now, 822 01:04:15.199 --> 01:04:19.679 did you say Jimmy Dean, Yeah, the sausage Guy. Yeah, 823 01:04:19.760 --> 01:04:24.519 Jimmy Dean. Yeah, there's a recording star backed in the day. I 824 01:04:24.719 --> 01:04:28.360 was cleaning out my wallet the other day and I ran across hold this, 825 01:04:28.559 --> 01:04:32.840 Jimmy Dean. I owe you some of them thirty years overdue. Funny thing 826 01:04:33.039 --> 01:04:41.199 is that all these I owe yous are owed to one person. Sounds like 827 01:04:41.280 --> 01:04:45.119 a great song day. I kind of feel like right now might be a 828 01:04:45.159 --> 01:04:56.199 pretty good time for an accounting mom. You listener, man, this is 829 01:04:56.280 --> 01:05:00.360 good old fashioned stuff. I owe you for so many Okay, I get 830 01:05:00.400 --> 01:05:04.719 it, I get it. I think that's that's gonna sound nice there, 831 01:05:04.800 --> 01:05:09.119 Mike, thank you, thank you for that. Really, Mariah, what's 832 01:05:09.159 --> 01:05:13.400 good? Or Mari? I'm sorry, Mari? Is it SAIDs? Mari? 833 01:05:13.559 --> 01:05:16.199 You got it? Hey, what's going on? Mari? I was 834 01:05:16.320 --> 01:05:19.719 just going to make a comment about Mother's Day. I know that all I 835 01:05:19.800 --> 01:05:24.440 ever wanted for my kids not to fight and to maybe pick up around the 836 01:05:24.519 --> 01:05:28.599 house. And honestly, I think the biggest goal is just taking something off 837 01:05:28.639 --> 01:05:32.199 of your mom's shoulders for that time, not necessarily doing an activity or giving 838 01:05:32.280 --> 01:05:36.800 a gift, just having her do less work around the house in that one 839 01:05:36.920 --> 01:05:42.000 day. So that was my comment. Hey, Mari, what generation are 840 01:05:42.079 --> 01:05:45.320 you like? I'm just curious because what you say rings true. I think 841 01:05:46.039 --> 01:05:50.199 I think I'm now may I might be wrong for older moms, middle age 842 01:05:50.280 --> 01:05:54.599 or older. I think, yeah, I am middle aged year older. 843 01:05:55.159 --> 01:05:59.639 I am thinking and I'm maybe I'm wrong. But do you think that the 844 01:05:59.760 --> 01:06:03.840 more I see dads, young dads and moms we walk at wash Park and 845 01:06:03.880 --> 01:06:08.719 the health club and restaurants, I see dads doing a hell of a lot 846 01:06:08.840 --> 01:06:12.159 more than they used to do. Am I wrong on that? I don't 847 01:06:12.199 --> 01:06:15.840 know about that, but I think I think that men do. I think 848 01:06:15.920 --> 01:06:18.800 men are doing more with their kids. However, my husband was always very 849 01:06:18.840 --> 01:06:21.880 hands on, so it was never about that. It was just we always 850 01:06:21.920 --> 01:06:26.119 had real traditional roles. I think we just kind of fell into them where 851 01:06:26.639 --> 01:06:29.000 you know, I would do the grocery shopping, in the house, pleaing, 852 01:06:29.440 --> 01:06:31.880 and you know, he did other things. So frankly, I think 853 01:06:31.960 --> 01:06:35.360 I just wanted to break from what I did every day. That's all. 854 01:06:35.679 --> 01:06:40.199 Thank you, Mario. I appreciate that they're more hands on. Thank you. 855 01:06:40.360 --> 01:06:43.639 I hope you have a happy Mother's Day. Okay, marian I want 856 01:06:43.639 --> 01:06:45.800 to hear comments everybody out there, Okay, thank you. I want to 857 01:06:45.840 --> 01:06:48.920 hear from other people, like really about their mom's day? What do they 858 01:06:48.960 --> 01:06:55.239 want? I don't have my mom around, unfortunately, but but I used 859 01:06:55.239 --> 01:06:59.159 to try to make her day special. Now, am I right? Young 860 01:06:59.239 --> 01:07:03.159 moms that you don't have it the way your mom or her mom had it. 861 01:07:04.400 --> 01:07:09.559 I think there's no way for me to know because my kids aren't married 862 01:07:09.760 --> 01:07:14.360 right now. But what I observe, I observe a lot of young dads 863 01:07:14.599 --> 01:07:18.039 taking a more active role in everything. I know dads who clean the house, 864 01:07:18.079 --> 01:07:20.599 I know dads who cook, I know dads who shop. I know 865 01:07:20.719 --> 01:07:24.440 dads who take care of kids. I'm not saying moms don't do it, 866 01:07:25.000 --> 01:07:27.760 but I think it's more of a shared thing. Or am I wrong? 867 01:07:28.440 --> 01:07:31.719 Now? Maybe that depends on your culture as well. What kind of family 868 01:07:31.840 --> 01:07:36.679 did you grow up in? What are younger dads and younger moms expecting of 869 01:07:36.760 --> 01:07:40.719 each other? And of course, if both of you work, See I 870 01:07:40.840 --> 01:07:44.559 know a lot of young couples that work in the home, I mean out 871 01:07:44.599 --> 01:07:45.840 of their home, right they In other words, they work in the home 872 01:07:46.559 --> 01:07:53.800 on it or public relations or customer service. A lot of people are remote 873 01:07:53.840 --> 01:07:57.079 working. So if a mom and dad are both home, wouldn't you think 874 01:07:57.119 --> 01:08:00.119 they're both equally going to be responsible for stuff? Or if they're both outside 875 01:08:00.159 --> 01:08:04.159 of the homeworking, then they would be equally responsible. I mean I think 876 01:08:04.239 --> 01:08:08.760 it would be. I don't think. I hope there aren't still men who 877 01:08:09.480 --> 01:08:11.840 go out to work and a woman goes out to work and then they come 878 01:08:11.920 --> 01:08:15.119 home and the woman works at home. I don't know. Anyway, we 879 01:08:15.199 --> 01:08:17.039 got more coming up. I'd like your comments on that, plus your problems 880 01:08:17.159 --> 01:08:20.680 question complains don't forget his car day as well with shared at Autotech dot com 881 01:08:20.800 --> 01:08:25.359 in the house three o three seven one three eight two five five or three 882 01:08:25.479 --> 01:08:31.199 oh three Martino go with a sure thing Denver's best roofer Excel Roofing dot com. 883 01:08:31.359 --> 01:08:39.159 You don't pay a cent until you're contenth time for an insurance check up 884 01:08:39.239 --> 01:08:44.079 free, no obligation in comparison, call Compass Insurance paying too much your coverage 885 01:08:44.119 --> 01:08:46.760 at dozens of insurance companies find out now three oh three seven to seven to 886 01:08:46.800 --> 01:08:50.560 one help. You'll think you're his only customer when you choose Frank durand the 887 01:08:50.600 --> 01:08:56.119 Real Estate Man dot com to list your home with Remax Alliance three oh three 888 01:08:56.239 --> 01:09:08.560 nine two zero sixteen twenty two. Ripped up News need advice so you don't 889 01:09:08.640 --> 01:09:16.319 have come running just as fast as we can. Shooter's gonna help come Man 890 01:09:17.119 --> 01:09:23.880 Dix is the Troubleshooter Show. No Tom Martine, Hey, I'm Tom Martino. 891 01:09:24.039 --> 01:09:27.359 Welcome to the show. Three oh three seven one three talk seven one 892 01:09:27.399 --> 01:09:31.520 three eight two five five. Uncle Kevin Calkins with me from Sheridan Autotech dot 893 01:09:31.600 --> 01:09:36.079 com talking a little bit about cars. Not terrible overloaded with car calls. 894 01:09:36.119 --> 01:09:40.439 Some days we get more than we know. It is Mother's Day weekend coming 895 01:09:40.520 --> 01:09:45.880 up and I was asking moms what they want, or dads about their opinions 896 01:09:45.920 --> 01:09:50.279 about their duties. I really want to know if there are more shared duties 897 01:09:50.359 --> 01:09:57.159 now with younger dads, new dads, younger people. I think there is 898 01:09:58.000 --> 01:10:02.199 what I perceive when I see and restaurants and health clubs and at the parks, 899 01:10:02.359 --> 01:10:05.079 I see the dads taking a more active role. I'm not sure if 900 01:10:05.079 --> 01:10:10.079 that extends to home. I don't think it's a foregone conclusion that a wife 901 01:10:10.159 --> 01:10:14.720 is going to do the so called wifely duties, the washing and the cleaning 902 01:10:14.800 --> 01:10:20.960 and the cooking, and I mean, I don't think so. And you 903 01:10:21.000 --> 01:10:25.199 know, if they're both working, oh absolutely, you know, yeah, 904 01:10:25.319 --> 01:10:28.960 and you're right, You're right, obviously, or if one's working the other 905 01:10:29.000 --> 01:10:34.520 far yeah. But I'm curious about moms. And then I'm curious from Diane, 906 01:10:34.560 --> 01:10:38.479 if you want to chime in, what do moms want? I saw 907 01:10:38.479 --> 01:10:41.600 a survey that say they don't really want much, I mean really, and 908 01:10:42.600 --> 01:10:45.560 some of the texts I'm getting and emails from moms are saying they just want 909 01:10:45.600 --> 01:10:49.119 a day to relax, truly relax and have and more so than even a 910 01:10:49.199 --> 01:10:54.239 gift. What do you think Diane, Well, I'll tell you what means 911 01:10:54.279 --> 01:10:59.359 the most to me. Flowers are beautiful and everything and gifts and taking out 912 01:10:59.720 --> 01:11:03.119 the most important thing to me is when I get these beautiful cards, and 913 01:11:03.399 --> 01:11:09.359 inside the cards they write things like thank you for this, you did this 914 01:11:09.520 --> 01:11:12.680 for me, that for me, and this is what I appreciate about you. 915 01:11:12.840 --> 01:11:15.199 This is one of your most wonderful qualities. Then as the years go 916 01:11:15.359 --> 01:11:18.239 by, I have a pile of cards and I can read, Oh, 917 01:11:18.560 --> 01:11:21.399 this is what they wrote me when they were twelve, when they were fifteen, 918 01:11:21.439 --> 01:11:25.399 when they were that's cool. I love that. I just love it. 919 01:11:25.439 --> 01:11:29.000 And then also it comes from the heart. You know that they're really 920 01:11:29.159 --> 01:11:32.520 thinking about it, Yes, because it's really their heart on paper. It's 921 01:11:32.600 --> 01:11:35.479 like, Mom, you did this for me. I loved what you did. 922 01:11:35.600 --> 01:11:38.920 I love what you got me, and I love where you took me. 923 01:11:39.039 --> 01:11:41.399 And then I have cards that I can look at. You know, 924 01:11:41.479 --> 01:11:44.399 my kids are all grown, I can look back at the cards they sent 925 01:11:44.439 --> 01:11:46.359 when they were twelve and ten. I love that. To me, that's 926 01:11:46.520 --> 01:11:50.600 that's the gift. That is the gift. Thank you that you know what 927 01:11:50.800 --> 01:11:54.560 that's really well put. Man. I didn't think I get such off for 928 01:11:54.640 --> 01:11:57.680 replies thank you Diane, you know, and the other mom said, just 929 01:11:57.760 --> 01:12:00.840 take something off my plate for the day. Let me really truly have a 930 01:12:00.960 --> 01:12:02.920 day. I mean, my god, you think about that asking for a 931 01:12:03.119 --> 01:12:10.880 day. I mean, when you think about it, I do think in 932 01:12:11.119 --> 01:12:15.239 general, moms have always had most of the burden around the house. That's 933 01:12:15.319 --> 01:12:21.159 just the way it's been. They've had most of the burden. So this 934 01:12:21.279 --> 01:12:28.239 would be a good question. I wonder if that's just the way it is, 935 01:12:28.840 --> 01:12:31.640 that there's always one who picks up the slack. I'd like to talk 936 01:12:31.720 --> 01:12:35.800 to a gay couple have that has kids. I wonder if there's one that 937 01:12:35.960 --> 01:12:41.880 takes a more motherly role and one that takes the more fatherly role, or 938 01:12:42.039 --> 01:12:46.640 is it more divided. I'd really love to know that. Hmm. Also 939 01:12:46.880 --> 01:12:51.199 I'd like to know our younger dads taking a more active role. Like I 940 01:12:51.279 --> 01:12:56.399 said, and what do you want? The survey says you want to go 941 01:12:56.479 --> 01:12:59.079 out. You don't want to eat at home, you want to go out, 942 01:13:00.119 --> 01:13:03.760 and then you want flowers. That second, Hey Tom, some people 943 01:13:03.840 --> 01:13:10.359 go all out, Hey Tom, Yes, the question you just ant, 944 01:13:10.600 --> 01:13:15.119 like asked about the couple thing. Yeah, there are lines of demarcation that 945 01:13:15.359 --> 01:13:20.680 just naturally apply, and Kevin can attest to this. In my own situation, 946 01:13:21.760 --> 01:13:27.039 I know nothing about cars. Oh okay, I see what you're saying. 947 01:13:27.079 --> 01:13:31.680 So so Adam picks up that portion of it. I look at the 948 01:13:31.760 --> 01:13:36.800 lawnmower and it scares the hell out of me, So he mows the lawn 949 01:13:38.039 --> 01:13:43.560 if it needs to be mode it snows, the snow plows scares the crap 950 01:13:43.600 --> 01:13:46.880 out of me, So he plows the snow. And that's really because of 951 01:13:46.880 --> 01:13:49.159 the way you grew up too. I mean, I imagine there are girls 952 01:13:49.199 --> 01:13:54.479 who grew up helping their dad with cars. Maybe, but I think there 953 01:13:54.520 --> 01:13:58.399 are just normal lines of demarcation. And then on the flip side of that, 954 01:13:59.119 --> 01:14:03.399 men have this eerie ability to basically screw things up on purpose, so 955 01:14:03.479 --> 01:14:10.159 they're not asked to do it again. So if you but no, this 956 01:14:10.279 --> 01:14:13.439 is what I'm saying. This is why there's a lot more work put on 957 01:14:14.239 --> 01:14:19.800 the female or the women of a relationship because you know, we're not going 958 01:14:19.920 --> 01:14:24.840 to mow the lawn because we know that we can't do it. But if 959 01:14:24.920 --> 01:14:28.560 you know, since you know, we ask our husband, okay, can 960 01:14:28.640 --> 01:14:32.279 you you know, I don't know, go pick me up some Italian parsley 961 01:14:32.279 --> 01:14:34.000 at King Supers. No, no, I get what you're saying, you 962 01:14:34.079 --> 01:14:38.319 know, and then he gets me Cilantro. So now I know that he 963 01:14:38.439 --> 01:14:42.279 doesn't want to go to King Supers ever again to get me anything. I 964 01:14:42.359 --> 01:14:45.399 mean, you know, I don't know if it was Italian family or just 965 01:14:45.039 --> 01:14:49.199 ethnic families, because my mom, you know, having parents closer to the 966 01:14:49.279 --> 01:14:55.680 old country as opposed to nowadays. But my mom would never let us ever 967 01:14:55.880 --> 01:14:59.680 ever, there's not We all learned to cook. It wasn't only the girls 968 01:14:59.800 --> 01:15:01.680 learned to cook. And my ass was in the kitchen, and I mean 969 01:15:01.760 --> 01:15:05.079 I literally had to learn how to cook. She taught me how to sew 970 01:15:05.359 --> 01:15:09.239 iron my class. She goes this, here's what she says. We're not 971 01:15:09.359 --> 01:15:12.680 doing this even back then, we're don't. You don't leave this to a 972 01:15:12.720 --> 01:15:15.840 woman. If you're living on your own, you need to do this or 973 01:15:15.880 --> 01:15:17.760 you need to do that. I learned it all and she never said, 974 01:15:17.840 --> 01:15:20.079 oh, this is normally for a girl, but I'm going to teach you. 975 01:15:20.600 --> 01:15:24.359 It was normal. It was like, you're going to learn this so 976 01:15:24.680 --> 01:15:27.880 school mornings when when she was making breakfast, six mere, I want to 977 01:15:27.920 --> 01:15:30.439 show you what I'm doing and she would show me and then boom. I 978 01:15:30.520 --> 01:15:34.199 mean we learned how to do all this. It was when I didn't realize 979 01:15:34.239 --> 01:15:39.239 what a privilege it was until I went away to college and or had my 980 01:15:39.359 --> 01:15:45.039 place at college and I had another Apololi was my my roommate, an Italian 981 01:15:45.119 --> 01:15:48.439 guy, and we lived like kings. We cooked, we cleaned, we 982 01:15:48.520 --> 01:15:51.880 had beautiful places, and no one could believe it. They thought we were 983 01:15:51.960 --> 01:15:56.079 like from another planet because they didn't know how to take care of themselves. 984 01:15:56.920 --> 01:16:00.840 So three O three seven one three Tom. Yeah, I always send a 985 01:16:00.960 --> 01:16:04.000 Mother's Day card to I asked wife, because I always thank her for being 986 01:16:04.079 --> 01:16:06.920 such a good mom to my son. Of course, yeah, yeah, 987 01:16:06.960 --> 01:16:12.560 I would your mother. Divorced dads do that too. I wonder you know, 988 01:16:12.720 --> 01:16:15.079 with split families, it's pretty hard. I'll tell you what the most 989 01:16:15.119 --> 01:16:19.920 difficult thing is. And I've seen this happen with friends and stuff, where 990 01:16:20.760 --> 01:16:29.039 the mom and dad are split and there's Mother's Day and the stupid dad insists 991 01:16:29.119 --> 01:16:32.359 that the son do something for the stepmom and he doesn't really have a relationship 992 01:16:32.439 --> 01:16:36.319 with her, the son or daughter, they really they might like her and 993 01:16:36.439 --> 01:16:40.800 accept her, but it's not her mom it's not their mom, you know, 994 01:16:41.000 --> 01:16:43.439 and and but they insist, no, no, no, you know, 995 01:16:44.560 --> 01:16:45.720 we want you to, you know, spend part of the day with 996 01:16:45.800 --> 01:16:49.720 your mom, and then you've got to come and spend with the stepmom or 997 01:16:49.760 --> 01:16:54.800 whatever they call her. And you can't force that kind of crap. There's 998 01:16:55.039 --> 01:16:58.479 really only one mother. And if your mother, I guess, abandons you 999 01:16:58.600 --> 01:17:00.520 or passes away, I guess it's step mom is going to do right. 1000 01:17:00.640 --> 01:17:05.760 And sometimes stepmoms are your mom, and or adopted moms of course, and 1001 01:17:05.880 --> 01:17:13.359 dads. It's a very weird time though, for some who are strange from 1002 01:17:13.399 --> 01:17:18.720 their parents. One thing I could never understand. I can see even being 1003 01:17:18.880 --> 01:17:26.760 estranged from siblings, but what I never understood was where someone says, I 1004 01:17:26.920 --> 01:17:32.079 have nothing to do with my mother or I have nothing to do with my 1005 01:17:32.239 --> 01:17:35.680 father, well, actually with the father thing. If they abandon you, 1006 01:17:35.880 --> 01:17:38.920 I had that. I can see that. I'm not talking about that. 1007 01:17:38.960 --> 01:17:42.760 I'm talking about when you grow up and they were normal moms and dads and 1008 01:17:42.840 --> 01:17:45.960 now you hate them. I mean, we've had this. We hear that 1009 01:17:45.079 --> 01:17:47.600 about this all the time. Now, JD, what's going on with you? 1010 01:17:47.760 --> 01:17:54.439 Welcome to the show. What's going on? To talk about malpractice. 1011 01:17:55.880 --> 01:17:59.680 Well, no practice, I guess would be the tell me what's going on. 1012 01:18:00.039 --> 01:18:04.960 I worked with cows and I with these hundred mile and hour winds we've 1013 01:18:04.960 --> 01:18:10.800 had out here in the prairie here, Ladily, I found some Indian artifacts. 1014 01:18:10.880 --> 01:18:14.600 I live out in northeastern Colorado. So I've been digging around in the 1015 01:18:14.640 --> 01:18:17.119 dirt and cut my finger. Somehow one or or the other ended up with 1016 01:18:17.600 --> 01:18:23.159 an infection, but I thought was an infection side all the dirt and stuff. 1017 01:18:23.159 --> 01:18:26.359 I went to the emergency room and explained to him that I thought there 1018 01:18:26.399 --> 01:18:31.560 may be something different going on. And you told him you cut your finger 1019 01:18:31.640 --> 01:18:34.439 and you were digging in dirt. So you got a tetanus shot? Right? 1020 01:18:36.359 --> 01:18:41.079 Oh? I had one last year because I broke them off my finger, 1021 01:18:41.199 --> 01:18:44.119 And oh, I get it. Did you go to an er by 1022 01:18:44.119 --> 01:18:46.199 the way or an urgent care? I did? I did? I did? 1023 01:18:46.640 --> 01:18:50.640 I went to an er because I really thought they might might admit me. 1024 01:18:53.880 --> 01:18:56.520 Yeah, I got a bunch of dirt. Was it really bad to 1025 01:18:56.600 --> 01:19:02.319 cut on your hand to go to an er? Well? No, okay, 1026 01:19:02.560 --> 01:19:10.079 so anyway, what did they do? I didn't initially I want to 1027 01:19:10.159 --> 01:19:12.920 go to the doctor I'm not a person who goes to the doctor right now. 1028 01:19:12.920 --> 01:19:15.319 No, I understand, But you went to the er and what's wrong? 1029 01:19:16.239 --> 01:19:21.479 Well, I explained to him that I had this cut and that deliver 1030 01:19:23.960 --> 01:19:30.680 issues on my skin or under my skin that were causing pallems, and I 1031 01:19:30.720 --> 01:19:33.880 thought it might be related to the cut, that it could be infected in 1032 01:19:34.039 --> 01:19:41.279 some way, to some type of virus or parasite. And yeah, so 1033 01:19:43.680 --> 01:19:47.520 they took me into the waiting room. How old are you, by the 1034 01:19:47.560 --> 01:19:56.720 way, fifty five city boards? Okay, so what else? What happened? 1035 01:19:56.760 --> 01:20:02.159 Then set me down and to the doctor be here shortly and left. 1036 01:20:04.039 --> 01:20:08.279 Didn't do any of the pre checking thing, are you so? And so 1037 01:20:09.119 --> 01:20:19.039 this is your data bird something like that? And I word and yes, 1038 01:20:19.359 --> 01:20:24.560 are you there? Did we lose there? Okay? Hey, can you 1039 01:20:24.640 --> 01:20:27.920 hold on a second. I want you to finish your story, JD. 1040 01:20:28.039 --> 01:20:30.239 I want to try to help you here. Hold on because I really mean 1041 01:20:30.279 --> 01:20:32.800 that. Three h three seven to one three talks seven one three two five 1042 01:20:32.800 --> 01:20:38.640 to five one. Clear Choice Garage Doors the best garage door company around twenty 1043 01:20:38.680 --> 01:20:42.640 four to seven, emergency service, regular service of course, regular business hours, 1044 01:20:43.039 --> 01:20:45.720 and they have all of their prices fully disclosed on their website. One 1045 01:20:45.880 --> 01:20:49.319 clear choice Doors dot com. You can do an opener, you can do 1046 01:20:49.399 --> 01:20:53.359 a door, you can do any part of a door, and all prices 1047 01:20:53.399 --> 01:20:57.000 are quoted up front and again when they get there to see what you need. 1048 01:20:57.079 --> 01:21:00.399 But what you need is also listed or what you want want to pay 1049 01:21:00.479 --> 01:21:04.479 for for whatever service you get is all itemize on the website, so there 1050 01:21:04.520 --> 01:21:14.920 are no surprises. One clear choice doores dot com. Go with a sure 1051 01:21:15.039 --> 01:21:18.520 thing Denver's Best roofer Excel Roofing dot com. You don't pay a cent until 1052 01:21:18.560 --> 01:21:27.640 you're content, wait time for an insurance checkup free no obligation comparison call Compass 1053 01:21:27.720 --> 01:21:31.399 Insurance paying too much your coverage at dozens of insurance companies find out now three 1054 01:21:31.479 --> 01:21:35.279 all three seven seven to one help. You'll think you're his only customer when 1055 01:21:35.319 --> 01:21:40.000 you choose Frank durand the real estate Man dot com to list your home with 1056 01:21:40.159 --> 01:21:47.560 Remax Alliance three oh three nine two zero sixteen twenty two. Hi Tom Martino, 1057 01:21:48.680 --> 01:21:54.800 your troubleshooter three O three seven one three talk seven one three eight two 1058 01:21:54.960 --> 01:22:02.800 five five. So JD went to a hospital with a cut on his hand 1059 01:22:02.840 --> 01:22:06.279 after digging in the dirt. He went to the er. Continue Jr. 1060 01:22:06.760 --> 01:22:15.479 Did they fix the cut? Actually, Tom, I think we're at contrary 1061 01:22:15.680 --> 01:22:20.760 purposes here. I told to get a recommendation for a good malpractice attorney. 1062 01:22:21.119 --> 01:22:25.840 Oh no, I I we absolutely have people we we but I wanted to 1063 01:22:26.039 --> 01:22:30.319 I wanted to find out a certain and I'm not willing to disposed a whole 1064 01:22:30.399 --> 01:22:39.159 lot of the story online without talking to an attorney first, are we? 1065 01:22:40.760 --> 01:22:47.920 Yeah? But JD, just so you know what we most most malpractice attorneys 1066 01:22:48.880 --> 01:22:53.560 they don't really I mean, they're not going to talk a lot until they 1067 01:22:53.640 --> 01:22:57.199 know there's at least something there. And the other thing is this, I 1068 01:22:58.800 --> 01:23:00.479 talked to an attorney. Okay, I'll see it. Take it easy, 1069 01:23:00.560 --> 01:23:03.319 bro, good luck. And I think you're crazy anyway. And I was 1070 01:23:03.359 --> 01:23:08.119 going to go there, but you went there by yourself. JD wants to 1071 01:23:08.119 --> 01:23:10.720 talk to an attorney. And I'll tell you what JD's problem is. He's 1072 01:23:10.800 --> 01:23:14.640 mentally ill. I could hear it from the start. Okay, he's mentally 1073 01:23:14.720 --> 01:23:16.840 ill. He went to the hospital and they didn't give many treatment because there 1074 01:23:16.920 --> 01:23:21.680 was nothing wrong with his hand, but he mentioned something about something eating away 1075 01:23:21.720 --> 01:23:26.039 at his hand or as could be something as a result of the dirt. 1076 01:23:26.439 --> 01:23:30.119 And this is classic Morgellon's disease. There, they're my amateur assessment of him 1077 01:23:30.199 --> 01:23:33.600 in five seconds. And first of all, JD, if you knew anything 1078 01:23:33.600 --> 01:23:38.640 about malpractice, nobody knows who you are, nobody knows where you went. 1079 01:23:38.920 --> 01:23:42.359 You can discuss each and every detail and it wouldn't hurt your case. But 1080 01:23:42.560 --> 01:23:45.560 go ahead, go ahead and start finding an attorney. You won't find one. 1081 01:23:45.880 --> 01:23:51.600 Morgellon's disease is highly controversial. It's poorly understood. But people start thinking 1082 01:23:51.960 --> 01:23:56.960 they have some kind of parasite he even mentioned that, and they get it 1083 01:23:57.039 --> 01:23:59.319 from the ground, or they get it from someone else, or they get 1084 01:23:59.319 --> 01:24:03.399 it from dirty can conditions. But really what happens is it always accompanies something 1085 01:24:03.640 --> 01:24:09.800 emotional, an emotional trauma in someone's life or some kind of life threatening thing 1086 01:24:09.920 --> 01:24:15.760 that then turns into a condition that they can now manifest and they can concentrate 1087 01:24:15.880 --> 01:24:19.920 on and they can seek help for We've had people who call this show with 1088 01:24:20.039 --> 01:24:26.399 Margallen's disease that literally peeled their skin off trying to get at it, or 1089 01:24:26.520 --> 01:24:32.119 they've burned themselves or they scraped themselves with files. It is a terrible thing 1090 01:24:32.920 --> 01:24:36.720 and it's not real. Hasn't Marked On to a couple of these people and 1091 01:24:36.800 --> 01:24:41.960 found that there's absolutely nothing there. Well, Mark went for a few that 1092 01:24:42.039 --> 01:24:45.319 said there were parasites and stuff, but not on their skin. Well maybe 1093 01:24:45.680 --> 01:24:49.279 it was something and they were little carpet fibers. Yeah, he's visited his 1094 01:24:49.399 --> 01:24:55.560 share of Looney's. Now, the exact cause of Morgellon's disease is not officially. 1095 01:24:55.640 --> 01:24:59.960 First of all, it's not officially recognized as a disease or medical conditions. 1096 01:25:00.000 --> 01:25:02.840 It's a mental it's a mental condition. So what happens is he goes 1097 01:25:02.880 --> 01:25:06.319 to the hospital looking for help and they don't know what to do for him. 1098 01:25:06.359 --> 01:25:10.840 So then he thinks he's got he wants to do the malpractice thing, 1099 01:25:11.239 --> 01:25:15.119 okay, and that's where that happens. In fact, many people with Mark 1100 01:25:15.119 --> 01:25:18.960 Gallon's disease, they blame the medical officials for not finding the reason. Now, 1101 01:25:19.039 --> 01:25:23.960 this can manifest it self in the It always manifests it self in the 1102 01:25:24.039 --> 01:25:28.439 skin. However, there are other forms. They're not called Mark Gallon's disease, 1103 01:25:28.479 --> 01:25:32.000 but other forms of psychostatic illness cause from emotional distress and trauma, one 1104 01:25:32.039 --> 01:25:36.359 of them being chronic fatigue syndrome syndrome. Now, I'm not saying that people 1105 01:25:36.479 --> 01:25:42.199 don't have chronic fatigue. They actually do have chronic fatigue. Okay, But 1106 01:25:43.439 --> 01:25:49.079 this fibromyalgia thing there, there are some legit purposes and reasons for it, 1107 01:25:49.479 --> 01:25:54.159 but most of the time it's tied to something emotional. That doesn't mean it 1108 01:25:54.239 --> 01:25:58.760 doesn't exist. People get so pissed off at me when I talk about this 1109 01:25:59.520 --> 01:26:01.479 because they, oh, no, I really do have something. The other 1110 01:26:01.600 --> 01:26:08.199 one is environmental illnesses. I don't even want to tell you about an experiment 1111 01:26:09.399 --> 01:26:15.520 about environmental illness where someone was doing some treatment that they thought was excellent for 1112 01:26:15.640 --> 01:26:19.199 them, and this stuff that they supposedly were allergic to and was going to 1113 01:26:19.279 --> 01:26:24.319 kill them was under their bed the whole time because somebody put it there as 1114 01:26:24.319 --> 01:26:26.920 an experiment. I don't want to go there right now. It's many, 1115 01:26:26.960 --> 01:26:31.039 many years ago, but somebody who was convinced that certain things would kill them 1116 01:26:31.640 --> 01:26:36.560 actually started feeling better when they thought that a treatment when actually the substance that 1117 01:26:36.720 --> 01:26:41.359 they said would deadly kill them was under their bed. What I'm saying is 1118 01:26:42.199 --> 01:26:45.960 these environmental illnesses. I'm not saying people don't have sensitivities to things and allergies. 1119 01:26:46.560 --> 01:26:53.359 But you know what, there's a big pile of psychosomatic nonsense that people 1120 01:26:53.760 --> 01:27:00.960 go to when they're feeling emotionally emotional distress or depression or anxiety manifest themselves in 1121 01:27:00.039 --> 01:27:06.000 a physical way. Why because it gives us something to point to so we 1122 01:27:06.079 --> 01:27:11.439 don't feel crazy. Oh yeah, this is why I'm feeling this way. 1123 01:27:12.359 --> 01:27:15.960 God Almighty, I can't tell you how many times people call and they say, 1124 01:27:15.399 --> 01:27:18.119 you know what, we all got sick and we finally figure out what 1125 01:27:18.239 --> 01:27:23.520 it was. It was black mold, and the black mold sports weren't even 1126 01:27:23.560 --> 01:27:29.479 in the air. Listen, when you talk to enough people over forty five 1127 01:27:29.560 --> 01:27:32.239 and fifty years, you learn all of this stuff. So that guy, 1128 01:27:32.399 --> 01:27:36.119 you wait more Gallon's disease, that's not on the flip side of the coin. 1129 01:27:36.199 --> 01:27:39.800 Can you give a quick rundown as to what is actually needed for a 1130 01:27:39.840 --> 01:27:44.039 medical malpractice suit, because clearly he's not there, but what is needed? 1131 01:27:44.520 --> 01:27:47.399 That's a good point. Okay. In the fact, somebody called me the 1132 01:27:47.479 --> 01:27:51.279 other day about this, I swear to God, this exact same conversation. 1133 01:27:51.439 --> 01:27:57.000 Here's what it is, and here's what's weird about malpractice. It has to 1134 01:27:57.119 --> 01:28:01.239 be below the standard of care. Let me give you an example. One 1135 01:28:01.640 --> 01:28:09.199 gentleman culture just thick one word in their community. You're right to below the 1136 01:28:09.239 --> 01:28:13.239 standard of care for the community. Doc, You're absolutely right, because you 1137 01:28:13.399 --> 01:28:16.800 could actually be in a rural southern community. And I hate to pick out 1138 01:28:16.840 --> 01:28:21.279 rural Southern Let's just say some backward community where the standard of care is actually 1139 01:28:21.399 --> 01:28:28.039 less and the doctors are not held to a higher standard. I'm serious. 1140 01:28:28.600 --> 01:28:31.960 Now, that doesn't mean they can do harm. We're talking about malpractice, 1141 01:28:32.119 --> 01:28:38.800 but there's a difference between harm and malpractice. Harm is a negligence that does 1142 01:28:38.920 --> 01:28:44.119 not necessarily it doesn't necessarily mean malpractice. It's a personal injury that is just 1143 01:28:44.560 --> 01:28:50.720 negligence, but it's it's a stupidity thing. Then you have malpractice where they're 1144 01:28:50.800 --> 01:28:55.399 trying to do their medicine and they do it in a substandard way. I 1145 01:28:55.439 --> 01:28:57.560 don't want to get into the nuances, but I want to say this. 1146 01:28:59.359 --> 01:29:03.680 We have let's say a guy and he has an infection, respiratory infection. 1147 01:29:04.760 --> 01:29:10.680 They see that it's a bacterial infection, so they treat him with antibiotics. 1148 01:29:11.600 --> 01:29:14.960 The infection doesn't go away and it gets worse. They treat him with more 1149 01:29:14.960 --> 01:29:18.079 antibiotics, doesn't get better. As a result, he needs sinus surgery and 1150 01:29:18.159 --> 01:29:23.880 other surgeries. Still not better. Then it gets into pneumonia and other things, 1151 01:29:24.680 --> 01:29:30.720 or mastoiditis or serious stuff with the ears. Was that malpractice? No, 1152 01:29:30.600 --> 01:29:39.119 it was resistant infection. It was someone who had a resistant bacterial infection. 1153 01:29:39.640 --> 01:29:43.319 And there could be a host of reasons why he didn't get better. 1154 01:29:44.399 --> 01:29:49.239 Lack of immunity in his own system, not right, environmental, even from 1155 01:29:49.399 --> 01:29:57.560 heredity and genes. Now listen to this. Was it malpractice? Would other 1156 01:29:57.760 --> 01:30:01.600 doctors have handled it differently? Let's say no, they all would have done 1157 01:30:01.640 --> 01:30:08.359 the same thing. Antibiotics, stronger antibiotics, surgery, blah blah blah blah 1158 01:30:08.399 --> 01:30:11.640 blah. Right, doc, I mean, if all doctors would have approached 1159 01:30:11.680 --> 01:30:14.439 this the same way, it's not their fault. If you get worse, 1160 01:30:14.840 --> 01:30:18.199 right, correct, that's malpractice? I mean that's not malpractice. What would 1161 01:30:18.239 --> 01:30:24.319 be malpracticed? You have a respiratory infection like that and they do something so 1162 01:30:24.560 --> 01:30:30.279 cockam ay like coiital silver or something that never showed any results, and then 1163 01:30:30.359 --> 01:30:32.920 you die of an infection or you're so sick it's too late to save you, 1164 01:30:33.159 --> 01:30:40.560 or they're serious damage and now you have COPD or something. The argument 1165 01:30:40.640 --> 01:30:44.319 could be made no doctor would have done that. The doctors would have all 1166 01:30:44.399 --> 01:30:47.560 went to antibiotics. This might be a bad example, but I'm trying to 1167 01:30:47.560 --> 01:30:54.520 give you something that's typical. Let's say, then, there's always the misdiagnosis. 1168 01:30:55.119 --> 01:30:58.560 This happens a lot. You have a tumor in your brain, you 1169 01:30:58.640 --> 01:31:03.840 have headaches. They think it's because you're Yeah, pick a reason and they 1170 01:31:03.960 --> 01:31:08.560 treat that reason. But you really have a tumor in your brain. Okay, 1171 01:31:09.560 --> 01:31:12.800 they could have easily seen that with an MRI, or maybe you had 1172 01:31:12.840 --> 01:31:16.880 an MRI and they missed it. Whatever, here's the only problem with misdiagnosis 1173 01:31:17.039 --> 01:31:23.720 in all cases. In all cases, you have to show that the misdiagnosis 1174 01:31:23.880 --> 01:31:29.039 and delay in the correct diagnosis caused you more harm than you would have had. 1175 01:31:29.399 --> 01:31:32.239 For example, even though they missed it, they didn't cause the tumor. 1176 01:31:32.479 --> 01:31:39.000 They missed the tumor. If the tumor is precisely the same size a 1177 01:31:39.119 --> 01:31:43.600 year later, or you're in the same condition, you would have had stage 1178 01:31:43.640 --> 01:31:46.079 four a year earlier, and now you have stage four a year later. 1179 01:31:46.600 --> 01:31:51.039 You did not your condition did not get worse. If you had stage three 1180 01:31:51.119 --> 01:31:54.960 and it went to stage four, you could make the argument you could have 1181 01:31:55.000 --> 01:31:59.319 prevented stage four. Whatever. I'm whatever it is. In addition to a 1182 01:31:59.399 --> 01:32:04.039 malpractice, there also has to be a damage. So you have two components 1183 01:32:04.079 --> 01:32:12.399 here, one beneath the standard of care for the community and two damages. 1184 01:32:13.680 --> 01:32:23.600 There are so many reasons why malpractice doesn't go through because people think just because 1185 01:32:24.720 --> 01:32:30.520 they don't get better it's malpractice, or just because a doctor did something wrong 1186 01:32:30.880 --> 01:32:34.640 they can sue for malpractice. There you go, mar did I miss anything? 1187 01:32:34.720 --> 01:32:38.680 Doc? I mean no, you guys, and you guys used to 1188 01:32:38.760 --> 01:32:42.159 take seminars on this. Now here's here, here's something. Part of the 1189 01:32:42.239 --> 01:32:45.640 problem with medical care being so expensive is somebody who walks in with if you're 1190 01:32:45.640 --> 01:32:50.680 headaches and they don't do an MRI, then there is a cupable whereas you 1191 01:32:50.720 --> 01:32:55.439 know, ninety nine of them just have normal headaches, but the one that 1192 01:32:55.720 --> 01:32:59.640 that you don't do it on you're getting sued for. And that's a dilemma 1193 01:33:00.199 --> 01:33:05.399 we face with some of these malpractice claims. And now what about you don't 1194 01:33:05.439 --> 01:33:13.119 get the desired outcome? Now that's another case where people look for an attorney. 1195 01:33:14.039 --> 01:33:21.520 You didn't get a desired outcome. Undesirable outcomes are not malpractice unless there 1196 01:33:21.640 --> 01:33:27.359 was something negligent. An undesirable outcome if disclosed, is an undesirable outcome. 1197 01:33:27.640 --> 01:33:29.880 Your nose job didn't come out the way I look, but it's still a 1198 01:33:29.960 --> 01:33:32.560 nose. It's just not perfect the way you wanted it. But if it 1199 01:33:32.600 --> 01:33:36.640 came out hideous and they did something wrong, that's different. But just because 1200 01:33:36.720 --> 01:33:42.199 something is a bit undesirable the outcome with your knee, you had your knee 1201 01:33:42.239 --> 01:33:45.079 done or your hip, it could be because of you and not because of 1202 01:33:45.119 --> 01:33:57.119 the procedure. Now we have more right after this, go with a sure 1203 01:33:57.239 --> 01:34:01.359 thing Denver's Best roofer Excel Roofing dot You don't pay a cent until you're content. 1204 01:34:02.960 --> 01:34:10.439 Wait time for an insurance checkup, free no obligation comparison call Compass Insurance 1205 01:34:10.640 --> 01:34:14.760 paying too much your coverage at dozens of insurance companies find out now three all 1206 01:34:14.840 --> 01:34:17.880 three seven seven one help. You'll think you're his only customer when you choose 1207 01:34:17.920 --> 01:34:23.359 Frank durand the real estate Man dot com to list your home with Remax Alliance 1208 01:34:23.600 --> 01:34:30.720 three all three nine two zero sixteen twenty two. Hi, Tom Martino, 1209 01:34:31.399 --> 01:34:34.760 your troubleshooter three O three seven one three talk. Okay, I want to 1210 01:34:34.800 --> 01:34:38.159 talk to Tracy real quick. She has a question on pet insurance. Go 1211 01:34:38.199 --> 01:34:44.279 ahead, Tracy, Hi, Tom, Hey, Hi, So I currently 1212 01:34:44.840 --> 01:34:49.520 I've had my my uh my dog for six years, got her when she 1213 01:34:49.800 --> 01:34:55.319 was eight weeks old. I've always had pet insurance on her, but in 1214 01:34:55.439 --> 01:35:00.840 particular because she's six years old. Now I have different insurance, and I've 1215 01:35:00.880 --> 01:35:06.520 had it with MetLife pet insurance for about five years. But now the month 1216 01:35:06.640 --> 01:35:14.359 you know, the monthly premium is increasing every year. So how much give 1217 01:35:14.399 --> 01:35:16.479 me an idea of how much it is right now? Absolutely so? Right 1218 01:35:16.560 --> 01:35:21.359 now? Well my renewal well right now, be renewing in June. Right 1219 01:35:21.479 --> 01:35:28.880 now. It's the annual benefit is five dollars, reimbursement at ninety percent, 1220 01:35:29.600 --> 01:35:34.199 and my monthly premium is seventy four dollars and twenty four cents. Yeah, 1221 01:35:34.520 --> 01:35:38.560 Now, what were you asking about? Whether it's worth it or not. 1222 01:35:39.399 --> 01:35:44.840 I'm wanting to know if you what's your thought on pet insurance. Okay, 1223 01:35:45.079 --> 01:35:45.920 I'm going to tell you. I'm going to tell you my thoughts on pet 1224 01:35:45.960 --> 01:35:50.560 insurance. It used to be a ripoff, but major carriers got into the 1225 01:35:50.640 --> 01:35:57.159 business and started making it more like real health insurance. And as I understand 1226 01:35:57.239 --> 01:36:01.800 it, it's really working well now for people who have it and they love 1227 01:36:01.840 --> 01:36:06.600 it. But there are still bad policies and good policies, and it's very 1228 01:36:06.680 --> 01:36:13.800 important that you look at the declarations and exclusions. That's really it all boils 1229 01:36:13.840 --> 01:36:15.560 down to that, and then you have to do the math. Now, 1230 01:36:16.000 --> 01:36:19.079 there are some that have life limits as well, so it doesn't mean they're 1231 01:36:19.079 --> 01:36:23.399 going to keep your dog alive no matter what. Again, that's all a 1232 01:36:23.479 --> 01:36:30.960 matter of contract, all right. Well, so for you, if you 1233 01:36:31.119 --> 01:36:34.279 if you did the math on yours, for example, if it's you know, 1234 01:36:34.399 --> 01:36:38.439 if you want to take it, like did you say about seventy five 1235 01:36:38.520 --> 01:36:43.600 bucks, So right now at seventy four to twenty four, it's instancing in 1236 01:36:43.720 --> 01:36:48.359 June to one hundred and all dollars one hundred and what one hundred and two 1237 01:36:48.399 --> 01:36:51.840 dollars a month? Okay, So what you're doing is taking one hundred and 1238 01:36:51.840 --> 01:36:56.279 two dollars a month, and then you're trying to figure out if I spend 1239 01:36:56.399 --> 01:37:00.880 twelve twenty four in a year and I get them max of five thousand is 1240 01:37:00.960 --> 01:37:05.239 there a deductible no hold on the max of five thousand, but that's only 1241 01:37:05.279 --> 01:37:11.720 at ninety percent, right, yes, and there is no deductible amount Okay, 1242 01:37:11.840 --> 01:37:15.640 no deductible just ninety percent of whatever you spend that So what if you 1243 01:37:15.800 --> 01:37:20.600 have one thousand dollars that year you will get nine hundred. Do they have 1244 01:37:20.840 --> 01:37:27.760 anything that is excluded? Well, I have to look more into the plan. 1245 01:37:28.119 --> 01:37:30.960 This is the plan name is for injury and illness? No, I 1246 01:37:31.039 --> 01:37:34.199 get it. And what's what's the max? Because there must be a max 1247 01:37:34.359 --> 01:37:43.479 coverage, you know, if it's that simple to me, it is like 1248 01:37:43.600 --> 01:37:47.239 everything else, you're gambling. But I think, I know, I think 1249 01:37:47.399 --> 01:37:54.520 I would rather pay per month like this than if a dog's getting older. 1250 01:37:54.640 --> 01:37:59.760 Nowadays, Listen, it doesn't take much to go above that. That's twelve 1251 01:37:59.840 --> 01:38:02.840 twenty four in premium, and it seems to me like whatever you go above, 1252 01:38:02.960 --> 01:38:05.920 it's not. But here's what I want to know though. Does that 1253 01:38:06.039 --> 01:38:13.640 include checkups and wellness? Does it in check vaccines? What I do is 1254 01:38:13.880 --> 01:38:16.880 when I take her in for her annual you know, exam and shots, 1255 01:38:17.399 --> 01:38:24.079 then I submit that claim and that goes towards the deductible. Well, I 1256 01:38:24.199 --> 01:38:29.560 thought you said, there is no deductible. It goes towards my annual amount. 1257 01:38:29.960 --> 01:38:32.279 So I'm sure. Do you mean your actual again, I don't understand 1258 01:38:32.520 --> 01:38:36.760 goes towards your annual amount of you mean of the fifty five hundred. Yes, 1259 01:38:38.199 --> 01:38:42.840 yes, But then I thought they pay ninety percent of it, don't. 1260 01:38:43.119 --> 01:38:46.079 No, no, because I have a zero deductible. So well, 1261 01:38:46.159 --> 01:38:50.680 okay, I'm confused. I'm confused. Okay, you said that what you 1262 01:38:50.840 --> 01:38:59.439 spend on normal wellness goes toward the fifty five hundred that's my annual benefit amount. 1263 01:38:59.600 --> 01:39:04.319 Yes, okay. So let's say with normal vaccinations and physicals or whatever, 1264 01:39:04.960 --> 01:39:11.359 you're up to one thousand dollars, say thirty dollars. Two hundred and 1265 01:39:11.439 --> 01:39:16.199 thirty dollars is what I pay for her annual exam got us? Okay, 1266 01:39:16.920 --> 01:39:19.000 so do you get any of that money? Do you get any of that 1267 01:39:19.119 --> 01:39:24.159 money back? Oh? Well, then it doesn't go to it. You 1268 01:39:24.359 --> 01:39:28.399 told me you can get up to fifty five hundred and you get ninety percent 1269 01:39:28.439 --> 01:39:31.079 of it. So why wouldn't you get ninety percent of the one hundred thirty 1270 01:39:31.119 --> 01:39:38.920 dollars? Yeah? I don't I'm what am I not understanding? I'm just 1271 01:39:39.000 --> 01:39:43.359 trying to understand you. So, Tracy, what is your yearly benefit? 1272 01:39:45.439 --> 01:39:50.960 The yearly annual benefit is five five hundred dollars. Deductible is zero, the 1273 01:39:51.079 --> 01:39:58.119 imbursement ninety percent. Okay, Then if you're telling me regular wellness goes into 1274 01:39:58.199 --> 01:40:00.920 that fifty five hundred, what you're telling me is you should get ninety percent 1275 01:40:00.960 --> 01:40:03.279 of it back, and you're telling me you're not getting it back, so 1276 01:40:03.439 --> 01:40:08.359 it's not going against the fifty five hundred. Listen, if I understand, 1277 01:40:08.479 --> 01:40:10.680 send me your contract. I'll tell you if it's a good deal or not. 1278 01:40:10.800 --> 01:40:19.640 I'm Tom Martino. Go with a sure thing Denver's best roofer Excel Roofing 1279 01:40:19.760 --> 01:40:27.079 dot com. You don't pay a cent until you're content, Wait time for 1280 01:40:27.119 --> 01:40:31.279 an insurance check up, free no obligation comparison call Compass Insurance paying too much 1281 01:40:31.439 --> 01:40:35.680 your coverage at dozens of insurance companies find out now three oh three seven seven 1282 01:40:35.720 --> 01:40:40.119 to one. Help. You'll think you're his only customer when you choose Frank 1283 01:40:40.199 --> 01:40:44.760 durand the real estate Man dot com to list your home with Remax Alliance three 1284 01:40:44.800 --> 01:40:53.319 oh three nine two zero sixteen twenty two. Hi Tom Martino here, three 1285 01:40:53.399 --> 01:40:55.920 oh three seven one three talks seven one, three, eight, two five 1286 01:40:56.000 --> 01:41:01.840 five. Mike has a comment on pet insurancesurance. Go ahead, and Mike, 1287 01:41:03.319 --> 01:41:08.760 why wouldn't you treat this just like a home warranty or a car warranty 1288 01:41:08.840 --> 01:41:13.760 situation where you take those premiums and just put them in a savings account. 1289 01:41:13.880 --> 01:41:16.760 Then you don't have any fine print to worry about, and if you have 1290 01:41:16.880 --> 01:41:20.479 to take your pet in you take it out of that account. Well you 1291 01:41:20.640 --> 01:41:25.359 could, now, I just want to tell you something. Pet insurance is 1292 01:41:25.439 --> 01:41:30.479 better than I don't recommend warranties on used cars for a very specific reason, 1293 01:41:30.920 --> 01:41:34.399 and that is because they don't cover most everything, and they accumulate, and 1294 01:41:35.079 --> 01:41:38.800 when they get to the value of the car, which is decreasing, you 1295 01:41:38.920 --> 01:41:43.159 have no coverage. As far as homeowners are excuse me, home policies, 1296 01:41:43.520 --> 01:41:47.039 those home warranties like excel Is offering, they don't cover anything unless they want 1297 01:41:47.119 --> 01:41:53.039 to. So those you pay first and then find out what's covered. Pet 1298 01:41:53.079 --> 01:41:57.800 insurance is more like conventional health insurance, except it's more like it's a flat 1299 01:41:57.920 --> 01:42:00.199 rate where you get up to a certain vent in fit amount. However, 1300 01:42:00.359 --> 01:42:04.279 you're right, you could play the game and put the money in an account 1301 01:42:04.560 --> 01:42:10.279 and hope that you don't run out of money first and that you accumulate enough 1302 01:42:10.720 --> 01:42:15.920 so either way would work. But pen insurance is not quite as abusive as 1303 01:42:15.000 --> 01:42:18.560 those other things you mentioned. I'm Tom Martinez. We have more coming up 1304 01:42:18.600 --> 01:42:25.119 on The Troubleshooter Show three O three seven to one three talk. Go with 1305 01:42:25.239 --> 01:42:29.359 a sure thing Denver's Best Roofer Excel Roofing dot com. You don't pay a 1306 01:42:29.520 --> 01:42:35.800 cent until you're contenth time for an insurance checkup free, no obligation. In 1307 01:42:35.840 --> 01:42:42.119 comparison, call Compass insurance paying too much your coverage at dozens of insurance companies 1308 01:42:42.239 --> 01:42:45.399 find out now three oh three seven to seven to one help. You'll think 1309 01:42:45.479 --> 01:42:48.279 you're his only customer when you choose Frank durand the real estate Man dot com 1310 01:42:48.520 --> 01:42:54.159 to list your home with Remax Alliance three oh three nine two zero sixteen twenty 1311 01:42:54.199 --> 01:43:09.199 two ripped up New need advice so you don't have come running. SHO sustas 1312 01:43:09.359 --> 01:43:15.560 as we can. Shooter's gonna help. Come man, This is the Troubleshooter 1313 01:43:15.720 --> 01:43:21.600 Show. No Tom Martino, Hi, Tom Martino, Your Troubleshooter three O 1314 01:43:21.760 --> 01:43:27.439 three seven one three Talk three O three seven one three eight two five five. 1315 01:43:27.600 --> 01:43:30.680 Welcome to the show, and let's see what we can do for you. 1316 01:43:30.800 --> 01:43:34.159 Today's card day. I got Kevin coalkin with me from Sheridan Autotech dot 1317 01:43:34.319 --> 01:43:40.239 com and uh, I'm getting a few texts from people on things. When 1318 01:43:40.279 --> 01:43:44.520 I talked about psychosomatic diseases, I always piss people off because there are people 1319 01:43:44.840 --> 01:43:47.880 who want to believe that they're infected with toxic mold, chronic fatigue syndrome, 1320 01:43:48.279 --> 01:43:56.840 fibromyalgia, mor Gallon's disease, and all kinds of stuff and many of I'm 1321 01:43:56.880 --> 01:43:59.359 not saying that people don't have problems. Trust me, they have problems. 1322 01:43:59.399 --> 01:44:03.960 I'm not a doc here. But there are so many diseases or conditions that 1323 01:44:04.079 --> 01:44:10.199 people cannot test for. There's no test. I mean there are subjective tests, 1324 01:44:10.279 --> 01:44:11.920 yeah, do you feel this way? Do you feel that way? 1325 01:44:12.079 --> 01:44:16.199 But nothing they can really nail on this. Nothing for my gallant somebody asked 1326 01:44:16.199 --> 01:44:19.520 about And by the way, the guy that called with more gallons, he 1327 01:44:19.640 --> 01:44:24.880 called back, probably a little pissed. I called him crazy, but he 1328 01:44:24.960 --> 01:44:27.479 said he was digging in the dirt, cut his hand, went to the 1329 01:44:27.520 --> 01:44:30.680 emergency room. They gave him no service whatsoever. He wants to sue them 1330 01:44:30.720 --> 01:44:34.840 for malpractice. Why because he went home and what did he say, Kelly 1331 01:44:34.880 --> 01:44:42.359 Off there the mites jumped from his hand into his bed, and now he 1332 01:44:42.479 --> 01:44:46.680 has mites in his bed, and so he wants to go to malpractice. 1333 01:44:46.920 --> 01:44:50.279 So what do you think you're going to collect? Even if they did nothing 1334 01:44:50.439 --> 01:44:55.880 and caused his mites to jump in his bed. First of all, he 1335 01:44:55.960 --> 01:44:59.840 didn't get them. The mergency room let him go because there's nothing wrong with 1336 01:45:00.079 --> 01:45:03.159 him except maybe something a mental hospital could help, so they let him go. 1337 01:45:03.319 --> 01:45:05.800 He was not a danger to himself or others, so they let him 1338 01:45:05.840 --> 01:45:10.159 go. He's thinking, he's got mites in his hands that jumped out into 1339 01:45:10.239 --> 01:45:13.960 his bed and now they infected his bed. So let's say he's right, 1340 01:45:15.479 --> 01:45:16.640 So what do you do? Buy him a new bed? So you're gonna 1341 01:45:16.680 --> 01:45:23.399 get free a free service from termin X to fumigate his apartment. But here's 1342 01:45:23.399 --> 01:45:28.000 what I'm getting at, I'm malpracticed. Lawsuit minimums one hundred and fifty thousand 1343 01:45:28.119 --> 01:45:32.479 to bring the lawsuit minimum. I know people won't tell you that, but 1344 01:45:32.640 --> 01:45:36.840 that's what it is. And when you bring the lawsuit, you get a 1345 01:45:36.880 --> 01:45:43.760 new bed. I mean, people are people are crazy and I can spot 1346 01:45:43.840 --> 01:45:45.600 him, and I'm not going to sugarcoat it anymore. If I can spot 1347 01:45:45.680 --> 01:45:49.800 it, I'm gonna let you know so you don't waste your time. So 1348 01:45:50.800 --> 01:45:57.239 there's another one. Somebody asked me about Havanah dies, the the Havana syndrome. 1349 01:45:58.159 --> 01:46:01.720 They knew someone suffering from Havanah syndrome. Now have you heard what it 1350 01:46:01.840 --> 01:46:04.079 is, Kevin? Have you heard of the venta syndrome? Isn't that what 1351 01:46:04.159 --> 01:46:10.479 happened to some of the military and now, However, the CIA did an 1352 01:46:10.520 --> 01:46:18.880 intensive health and espionage study and investigation and found no external source, none, 1353 01:46:19.399 --> 01:46:25.159 none, not from an enemy, not from a combatant of any kind, 1354 01:46:25.560 --> 01:46:30.079 not from foreign nationals. There was no electromagnetic energy, there was no ultraviolet 1355 01:46:30.279 --> 01:46:38.199 energy, there was no focus focus frequency, and that many of these symptoms 1356 01:46:38.239 --> 01:46:43.199 were just self induced. Now the CIA didn't say that, but people believe, 1357 01:46:43.840 --> 01:46:46.960 and medical people believe it could be self induced or group think, because 1358 01:46:47.000 --> 01:46:51.239 you go there and you start thinking, hey, all these people are feeling 1359 01:46:51.279 --> 01:46:56.119 this way. I'm starting to feel this way. But there was never, 1360 01:46:56.439 --> 01:47:05.319 ever, never a finding that they could point to that call that was called, 1361 01:47:05.840 --> 01:47:10.520 well though it is called Havana syndrome, but there's no cause, no 1362 01:47:10.640 --> 01:47:15.840 effect, no cure, nothing. So you see, it doesn't take much 1363 01:47:15.920 --> 01:47:20.159 for people to be looney tunes. It doesn't. They don't even in fact, 1364 01:47:20.199 --> 01:47:25.239 you can be totally sane in all parts of your life, but believe 1365 01:47:25.399 --> 01:47:29.520 someone is entering your home and planting roses. It doesn't matter. I mean, 1366 01:47:29.560 --> 01:47:33.079 there's there's people who believe certain things and and we don't know why that 1367 01:47:33.239 --> 01:47:40.600 happens, but we do know that something has to be able to be tested. 1368 01:47:43.079 --> 01:47:48.600 Okay, something has to be tested, and if it can't be tested, 1369 01:47:48.880 --> 01:47:55.399 you can't be claiming it. Otherwise we're going to get into situations that 1370 01:47:55.439 --> 01:47:59.119 I don't want to talk about right now, but just be But I can 1371 01:47:59.159 --> 01:48:02.479 see this world going this way. I can see it. Even though now 1372 01:48:03.760 --> 01:48:09.399 they're comfortable in saying you have a psychosomatic illness or a mental illness, there 1373 01:48:09.880 --> 01:48:14.600 don't don't. Don't doubt me. There will someday be a time when if 1374 01:48:14.640 --> 01:48:16.199 you think you have the disease, they're going to treat you like you do. 1375 01:48:16.960 --> 01:48:21.199 And if you identify with the disease or or the mental condition, if 1376 01:48:21.239 --> 01:48:26.119 you identify with it, you will have We're that far off of that right 1377 01:48:26.159 --> 01:48:29.520 now. No, we're not. We're really not, and that you will 1378 01:48:29.560 --> 01:48:33.800 be treated and you could possibly even get a disability for it and maybe even 1379 01:48:33.840 --> 01:48:39.680 a cream for your skin three all three seven, one, three eight two 1380 01:48:39.880 --> 01:48:45.840 five five Kevin on an electrical issue, someone wants to know what are the 1381 01:48:45.920 --> 01:48:54.920 symptoms of a loose ground. Well, you would lose the function of whatever 1382 01:48:55.039 --> 01:48:58.880 circuit that is when it's under load, for sure, because when it puts 1383 01:48:58.920 --> 01:49:00.159 it, you know, the elect A loose ground is hard, right, 1384 01:49:00.199 --> 01:49:02.720 I mean it's it's not hard. It's common to a lot of things, 1385 01:49:02.840 --> 01:49:09.560 but looser port connection, but it can cause all kinds of things about it. 1386 01:49:09.720 --> 01:49:13.880 Intermittency, crazy intermittent like you're hitting bumps. I think this person is 1387 01:49:13.960 --> 01:49:16.880 talking about the main ground. If you have an if you have an intermittent 1388 01:49:17.000 --> 01:49:21.239 or loose main ground, your whole car seems like it's it's they started. 1389 01:49:21.399 --> 01:49:25.520 The starter may not want to engage because it doesn't have the ground circuit that 1390 01:49:25.560 --> 01:49:29.800 completely doesn't have enough of it, enough of it exactly, And any any 1391 01:49:29.920 --> 01:49:34.039 kind of gapping or any kind of looseness can cause resistance. Yep. That 1392 01:49:34.239 --> 01:49:39.640 causes heat that can cause problems later on. And it's not enough to pop 1393 01:49:39.680 --> 01:49:44.079 a circuit right, because it's not a short no, no, it's not 1394 01:49:44.239 --> 01:49:47.359 grounding power. It's just not completing the circuit. I'm telling you. That's 1395 01:49:47.359 --> 01:49:50.239 where election, that's where most electrical problems are is on the ground side. 1396 01:49:50.640 --> 01:49:55.880 Really really, unless you have somebody working on the car prior like a body 1397 01:49:55.920 --> 01:50:00.520 shop or something where they remove panels, you know. And to explain the 1398 01:50:00.560 --> 01:50:03.680 concept of ground and electricity for people that aren't technically minded, and I don't 1399 01:50:03.720 --> 01:50:06.880 mean to talk down to you, I mean it's it's really important. Long 1400 01:50:06.960 --> 01:50:14.520 ago was when they figured they could make that they could ground circuits. Instead 1401 01:50:14.520 --> 01:50:18.880 of running two wires back and forth, they just ran power. Power was 1402 01:50:19.079 --> 01:50:25.159 isolated and sent through a circuit or through things the other end of that to 1403 01:50:25.239 --> 01:50:29.960 complete the circuit. Instead of running through everything again and doubling the wire, 1404 01:50:30.359 --> 01:50:33.560 they just went to ground. Now, ground has to be all connected and 1405 01:50:33.640 --> 01:50:40.000 it has to be conductive. If it's connected and conductive, then you have 1406 01:50:41.640 --> 01:50:45.159 a complete circuit and you don't have to run all that extra wire. Correct 1407 01:50:45.359 --> 01:50:50.319 And that's ground and it's actually pretty damn efficient. It is. Now on 1408 01:50:50.399 --> 01:50:56.600 an AC circuit, that's a totally different story. But ground doesn't literally have 1409 01:50:56.800 --> 01:51:00.319 to be conductive. Well, it is conductive, but in a more universal 1410 01:51:00.439 --> 01:51:05.199 sense than it is a direct sense, like when you ground your house outside 1411 01:51:05.239 --> 01:51:10.119 in the dirt, I mean, or our grounds actually run though from your 1412 01:51:10.159 --> 01:51:13.359 house to the power lines and to the station. I don't think they're sure, 1413 01:51:13.520 --> 01:51:16.159 not with AC current. I don't think the idea of AC current is 1414 01:51:16.239 --> 01:51:20.680 different than your car, which is DC. AC current sends out pulses of 1415 01:51:20.680 --> 01:51:27.920 electricity back and forth. I mean, it's really a strange concept, but 1416 01:51:28.199 --> 01:51:34.079 it's still electricity, but it's going back and forth creating your current, and 1417 01:51:34.199 --> 01:51:41.520 then the grounds are all universal and common to literal ground. It's a concept 1418 01:51:42.359 --> 01:51:49.479 that Tesla came up with years ago because originally we were wiring according to Edison, 1419 01:51:50.319 --> 01:51:56.560 and Edison said everything had to be directly wired back and forth. And 1420 01:51:56.720 --> 01:52:00.319 Tesla says, we can basically do this much easier and it would be cheaper 1421 01:52:00.399 --> 01:52:05.720 to generate if we did an alternating current, and so people don't understand that. 1422 01:52:06.119 --> 01:52:09.439 He was kind of like the father of that, and yeah, not 1423 01:52:09.560 --> 01:52:15.399 the car, the scientist, Yeah, the scientist Tesla for the for alternating 1424 01:52:15.479 --> 01:52:18.479 current, and Edison was kind of like the father of direct current, although 1425 01:52:18.479 --> 01:52:24.720 direct current was around before him, but they just took these discoveries and gave 1426 01:52:24.800 --> 01:52:30.640 him names and purposes three three seven one three talks seven one three A two 1427 01:52:30.760 --> 01:52:33.760 five five. Frank drand the real Estate Man will do your market evaluation of 1428 01:52:33.840 --> 01:52:36.720 your home for the asking. You want to know what your house will sell 1429 01:52:36.800 --> 01:52:41.279 for and what you can buy, ask him free of charge, complimentary. 1430 01:52:41.560 --> 01:52:45.880 He wants to really provide this service to know the market and maybe someday if 1431 01:52:45.920 --> 01:52:50.079 you want to sell, you'll think of them. Three oh three nine two 1432 01:52:50.159 --> 01:53:00.359 zero sixteen twenty two. Frank Duran the real Estateman dot com. Go with 1433 01:53:00.479 --> 01:53:04.600 a sure thing Denver's best roofer Excel Roofing dot com. You don't pay a 1434 01:53:04.760 --> 01:53:12.920 cent until you're content. Time for an insurance check up free, no obligation. 1435 01:53:13.000 --> 01:53:16.399 In comparison, call Compass Insurance paying too much your coverage at dozens of 1436 01:53:16.479 --> 01:53:20.039 insurance companies find out now three all three seven to seven to one. Help. 1437 01:53:20.199 --> 01:53:24.760 You'll think you're his only customer when you choose Frank durand the real Estate 1438 01:53:24.840 --> 01:53:29.279 Man dot com to list your home with Remax Alliance three all three nine two 1439 01:53:29.359 --> 01:53:34.279 zero sixteen twenty two. Kay, I'm Tom Martine. Your troubleshooter three all 1440 01:53:34.319 --> 01:53:39.039 three seven one three talks seven one three eight two five five. It's Mother's 1441 01:53:39.119 --> 01:53:45.720 Day weekend, and I want to know what you don't want. So many 1442 01:53:45.800 --> 01:53:49.359 people try to figure out what moms want and they fail miserably. I want 1443 01:53:49.399 --> 01:53:54.319 to talk to Joe Kanna, certified Financial Planner on an issue I got. 1444 01:53:54.840 --> 01:53:57.960 He was here doing his spot and I said, you know, Joe, 1445 01:53:58.000 --> 01:54:00.880 I got this question came up the other day, and I got another one 1446 01:54:00.239 --> 01:54:03.800 by email, so I want to address it. Some people are saying, 1447 01:54:03.840 --> 01:54:09.319 Joe, I'm old. One kid called for his mom. She's closing on 1448 01:54:09.399 --> 01:54:14.520 a house. Okay, she's in her eighties, early eighties. She's closing 1449 01:54:14.600 --> 01:54:19.279 on her house and getting three hundred grand. Okay. I said to him, 1450 01:54:20.159 --> 01:54:24.960 at eighty years old, you're not going to let an annuity fester. 1451 01:54:26.039 --> 01:54:30.159 And if she wants to protect it a fixed indextinuity, there are annuities you 1452 01:54:30.239 --> 01:54:33.560 can instantly turn on for income. You're not going to get as much as 1453 01:54:33.600 --> 01:54:40.960 if it grew for ten years, but it'll produce income and you will trade 1454 01:54:41.039 --> 01:54:45.279 some liquidity for that. And I'm not sure what she can get out in 1455 01:54:45.319 --> 01:54:49.039 an emergency. And I'm not sure if there a bonuses paid on those last 1456 01:54:49.119 --> 01:54:53.640 minute ones, and how long you have to be in it to earn the 1457 01:54:53.680 --> 01:54:56.239 bonus. So I want to ask all of these one at a time. 1458 01:54:56.399 --> 01:55:01.640 First and foremost, there are instant incomeuities, right, That is right? 1459 01:55:01.720 --> 01:55:06.199 Then if you know they're called an immediate annuity, and Deputy Duck actually bought 1460 01:55:06.279 --> 01:55:10.319 one. You know, you put a lump sum enough money and he's taking 1461 01:55:10.319 --> 01:55:14.119 an income for the rest of my life. Let's talk about an instant annuity. 1462 01:55:14.159 --> 01:55:16.840 The way it works is you put a lump sum in and immediately start 1463 01:55:16.920 --> 01:55:24.279 drawing income. That is right, within thirty days after the transfer is complete. 1464 01:55:24.720 --> 01:55:28.760 Okay, Now, next question, does that money that you put in 1465 01:55:28.920 --> 01:55:32.000 that annuity get just get drawn down or is it? Is it growing? 1466 01:55:33.359 --> 01:55:38.039 You know, it's a guaranteed for life. It doesn't grow anymore unless you 1467 01:55:38.119 --> 01:55:43.840 put what they call an inflation protection writer, and it will grow. You 1468 01:55:43.880 --> 01:55:47.119 know's inflation girls every single year. But no matter what, even if it 1469 01:55:47.159 --> 01:55:54.319 doesn't grow, even if it doesn't grow from investments, it will last the 1470 01:55:54.399 --> 01:56:00.239 rest of your life. That is right, that you pass Even if the 1471 01:56:00.319 --> 01:56:04.399 account would have been drawn out to zero, it's still going to pay right, 1472 01:56:04.800 --> 01:56:11.199 Okay, now the next question then then then do you get a bonus 1473 01:56:11.319 --> 01:56:16.439 with an instant annuity? No, I haven't seen an instant annuity that provides 1474 01:56:16.479 --> 01:56:20.760 a bonus, okay, just a transfer of a lump sump to an income 1475 01:56:21.319 --> 01:56:27.479 okay. And how is it figured for airs if she only lived another five 1476 01:56:27.600 --> 01:56:30.760 years? Well, you can certainly put an air in there, you know, 1477 01:56:31.199 --> 01:56:34.000 if you know, if you if you're beneficiary, I should call it 1478 01:56:34.239 --> 01:56:38.199 so. But how does that work? What is the account value? How 1479 01:56:38.279 --> 01:56:42.680 is it figured? Right? Well, the account value has nothing to do 1480 01:56:42.840 --> 01:56:45.359 with it. Basically, the income stream has something to do with it. 1481 01:56:45.840 --> 01:56:53.680 If you choose a beneficiary, you will get a smaller payout every single month 1482 01:56:54.399 --> 01:56:58.600 for the rest of your life. But if you pass away, your beneficiaries 1483 01:56:58.680 --> 01:57:02.920 will get that. They'll get the payout or alum sum. They'll get the 1484 01:57:03.000 --> 01:57:09.079 payout for the rest of their lives as well. Oh, is there one 1485 01:57:09.159 --> 01:57:13.640 where that where your estate gets a lump sum or not? You know, 1486 01:57:13.760 --> 01:57:17.079 you can, you can structure them like that. But normally, normally people 1487 01:57:17.279 --> 01:57:20.760 just want to have the you know the same. Let's take a husband or 1488 01:57:20.840 --> 01:57:27.000 wife. A husband buys, you know, the immediate annuity, he gets 1489 01:57:27.560 --> 01:57:31.199 a payout, and upon his death five years later, the wife and the 1490 01:57:31.279 --> 01:57:38.000 beneficiary will receive the same payout till the day she dies. Okay. Now, 1491 01:57:38.119 --> 01:57:41.960 let's take another scenario. Let's say that a mom gets it and she 1492 01:57:42.079 --> 01:57:45.079 wants to provide for her son, or a dad wants to provide for his 1493 01:57:45.199 --> 01:57:47.840 son or daughter or whatever, so they put a lump sum in, they 1494 01:57:47.920 --> 01:57:53.600 start getting income. They die a few years later, can they leave a 1495 01:57:53.640 --> 01:57:58.479 lump sum to their son or daughter. No. No. If it's an 1496 01:57:58.479 --> 01:58:02.960 immediate annuity, the income stream will go to the beneficiaries. Okay, but 1497 01:58:03.079 --> 01:58:06.800 there is no loser, I've got it. But with a conventional one where 1498 01:58:06.960 --> 01:58:11.520 it festers over time, there will be an account balance that can go to 1499 01:58:11.600 --> 01:58:18.039 your estate. Absolutely. That's a totally different annuities. Okay, so they 1500 01:58:18.119 --> 01:58:25.479 are a little different, but they both are guaranteed. That is right. 1501 01:58:25.640 --> 01:58:30.239 And this is why this is really important for people to choose a certified financial 1502 01:58:30.279 --> 01:58:34.520 planner, because we can actually look at the suitability for the client and pick 1503 01:58:34.600 --> 01:58:39.600 the right annuity for them. You're right. We have a lot of people 1504 01:58:39.720 --> 01:58:44.520 calling us that are in their eighties high seventies. They don't really have that 1505 01:58:44.640 --> 01:58:47.239 time to let the annuity grow for ten years. No, they want to 1506 01:58:47.319 --> 01:58:50.439 have an income right now. They want to have an income day one, 1507 01:58:51.000 --> 01:58:56.359 and that's what the immediate annuity will help them do. It will create income 1508 01:58:56.479 --> 01:58:59.319 flow for the rest of their lives. Well, what if they have now 1509 01:58:59.359 --> 01:59:03.279 in emergence you need for cash for some reason, How does that work with 1510 01:59:03.439 --> 01:59:08.600 an immediate annuity? If you tied up your money, is there a surrender 1511 01:59:08.760 --> 01:59:13.319 value or is there no such thing? There's not, there's no such thing. 1512 01:59:13.479 --> 01:59:19.239 Basically, your your your locked in a lump sum for a monthly distribution 1513 01:59:19.479 --> 01:59:23.359 for the rest of your life. Oh, there's no longer a lump sum 1514 01:59:23.399 --> 01:59:28.199 anymore. Okay, got it. But with a regular annuity you can withdraw 1515 01:59:28.279 --> 01:59:31.720 if you need to. Oh absolutely. Most companies will allow you to take 1516 01:59:31.800 --> 01:59:35.920 ten percent every year if you like, with no penalties, or if you 1517 01:59:36.000 --> 01:59:41.439 want to pay a surrender penalty, you can take the majority of your money 1518 01:59:41.520 --> 01:59:45.279 out. Okay, it has absolutely you know, it's totally. This is 1519 01:59:45.359 --> 01:59:49.920 one of the biggest concerns people have. They think annuities will actually lock up 1520 01:59:49.960 --> 01:59:56.159 their money. That's not the case with a new annuities stom or annuities are 1521 01:59:56.720 --> 02:00:00.640 liquid. Basically they can but let's just say, let's just put it like 1522 02:00:00.760 --> 02:00:03.680 this, and I don't think anyone should want to do this, but let's 1523 02:00:03.720 --> 02:00:10.520 say they get a regular annuity is growing and they want their cash back for 1524 02:00:10.680 --> 02:00:14.840 some reason, whatever it is, they just want their money back. Let's 1525 02:00:14.840 --> 02:00:17.279 say it's been sitting there five, six, seven years. Does the surrender 1526 02:00:17.399 --> 02:00:23.520 charge go down with time? Absolutely? You know, there's a five years 1527 02:00:23.560 --> 02:00:28.800 surrender penalty, seven years surrender penalty, and it declines every single year. 1528 02:00:28.840 --> 02:00:31.560 Does it ever go to zero? Oh? Yeah, at the end. 1529 02:00:31.880 --> 02:00:35.520 You know, let's say that you take a seven year surrender penalty. Annuity 1530 02:00:35.920 --> 02:00:40.560 at the end of seven years is a zero. There's no more penalties. 1531 02:00:40.640 --> 02:00:45.640 You can get your money out the count. See now that's okay, value, 1532 02:00:45.119 --> 02:00:51.079 Okay, I get that. Yeah, so you if you live through 1533 02:00:51.199 --> 02:00:57.159 the not live, but if you keep the account through the surrender charges diminishing, 1534 02:00:57.520 --> 02:01:01.439 there are no more surrender charges. But you can still take but even 1535 02:01:01.600 --> 02:01:06.239 during the surrender period, you can still take up to ten percent. That 1536 02:01:06.479 --> 02:01:13.960 is right, penalty free penalty even in the surrender period right now, the 1537 02:01:14.039 --> 02:01:19.239 surrender period, right after the surrender period, after the surrender period, if 1538 02:01:19.359 --> 02:01:24.560 I want to take income, but I also want to take a little extra 1539 02:01:24.720 --> 02:01:29.960 cash. Is that allowed? Absolutely? You can think a little, you 1540 02:01:30.039 --> 02:01:34.640 know, a lump sum of money and then begins you're payout. Okay, 1541 02:01:35.279 --> 02:01:39.039 Joe, you've been. You've been a lot of help. I appreciate that. 1542 02:01:39.239 --> 02:01:43.479 And of course, well you can read you know, Joe. People 1543 02:01:43.560 --> 02:01:45.840 don't know this, but I call you all the time with questions, not 1544 02:01:46.039 --> 02:01:49.920 just on the air, and I appreciate the information. He is my source 1545 02:01:50.079 --> 02:01:56.800 and you can trust him. Three h three seven seventy nine sixty six hundred 1546 02:01:57.039 --> 02:02:05.079 My Moneymway dot com. We have more coming up. Go with a sure 1547 02:02:05.199 --> 02:02:10.720 thing Denver's Best roofer Excel Roofing dot com. You don't pay a cent until 1548 02:02:10.760 --> 02:02:17.279 you're content. Time for an insurance check up free, no obligation comparison call 1549 02:02:17.399 --> 02:02:23.319 Compass Insurance paying too much your coverage at dozens of insurance companies find out now 1550 02:02:23.439 --> 02:02:27.279 three oh three seven seven to one help. You'll think you're his only customer 1551 02:02:27.319 --> 02:02:30.920 when you choose Frank durand the real estate Man dot com to list your home 1552 02:02:30.159 --> 02:02:44.319 with Remax Alliance three oh three nine two zero sixteen twenty two. Hi Tom 1553 02:02:44.399 --> 02:02:49.760 Martino, You're troubleshooter three oh three seven one three talk three oh three seven 1554 02:02:49.840 --> 02:02:54.880 one three eight two five five. Okay, so we have Kevin Cokin with 1555 02:02:55.000 --> 02:02:58.520 us. Today is car day and we haven't had a lot of car calls. 1556 02:02:58.560 --> 02:03:04.319 We've had some, but people are asking about the golf cart mode in 1557 02:03:04.399 --> 02:03:09.880 a car. I call it the golf cart mode. I got a text 1558 02:03:10.000 --> 02:03:14.640 or two on it, meaning and not all today. I had one a 1559 02:03:14.720 --> 02:03:17.199 few weeks ago I put away and one I just reminded me of it. 1560 02:03:18.079 --> 02:03:21.640 They want to know, do you know what the golf cart? You know 1561 02:03:21.720 --> 02:03:25.199 what it is. It's like when you pull up to a red light, 1562 02:03:25.319 --> 02:03:31.039 your car turns off, sure, and then then you turn then you the 1563 02:03:31.279 --> 02:03:36.720 returns green and your car starts instantly. How does that work? That's that's 1564 02:03:36.720 --> 02:03:40.239 not their question. That's my question. Off the break switch, if you 1565 02:03:40.319 --> 02:03:45.000 take your foot off the break it engages a starter, okay while you're in 1566 02:03:45.079 --> 02:03:49.079 gear right, yeah, okay, So it's meant to save gas in the 1567 02:03:49.199 --> 02:03:54.079 environment. That's the theory. You know, she's not sitting there idling pumping 1568 02:03:54.119 --> 02:03:57.560 exhaust. Now here's the question. Someone wants to know. Does that wear 1569 02:03:57.600 --> 02:04:00.920 out the start? Okay? Yeah, no, you're using your starter twenty 1570 02:04:01.000 --> 02:04:04.159 times more than you did before. Absolutely, And the one I got weeks 1571 02:04:04.199 --> 02:04:06.720 ago was about the battery. Does it have a toll on the battery? 1572 02:04:06.760 --> 02:04:11.039 Of course? Yeah, yes, yes, more cycles, more battery, 1573 02:04:11.199 --> 02:04:15.199 more of everything. Yeah, I don't think it enough. Mine has an 1574 02:04:15.239 --> 02:04:16.439 option to turn it off. I think they are. Some do, some 1575 02:04:16.640 --> 02:04:20.039 do not. All No, no, some of them. You have to 1576 02:04:20.079 --> 02:04:23.520 have that damn thing on. Yes. Is there a way to defeat it? 1577 02:04:23.920 --> 02:04:26.880 I imagine there is, but I don't know how simple that would be. 1578 02:04:27.079 --> 02:04:30.600 You know, it depends on the vehicle, so it's it's annoying. 1579 02:04:30.840 --> 02:04:32.600 What is the official name of that mode? I called the golf cart. 1580 02:04:32.840 --> 02:04:35.760 It's what I've called it too, So I've never really looked into the exact 1581 02:04:36.079 --> 02:04:42.039 Okay, another question on auxiliary let me find it oxis me not on electrical. 1582 02:04:42.159 --> 02:04:46.960 Somebody wants to know about the Okay, somebody wants to know about They 1583 02:04:47.000 --> 02:04:51.119 were told their auxiliary battery needs replacing and they didn't even know they had one, 1584 02:04:51.239 --> 02:04:55.600 So what are we talking about. Some have a small nickel, you 1585 02:04:55.640 --> 02:04:59.560 know, like a Nycat battery that's part of the charging system. Yes, 1586 02:05:00.159 --> 02:05:01.600 what it is is it to keep it? Is it to keep the to 1587 02:05:01.720 --> 02:05:08.039 keep alive memory in the that parasitic yep, yep, exactly so, and 1588 02:05:08.680 --> 02:05:15.279 the parasitic uh consumption we're talking about is or constant on we call them. 1589 02:05:15.760 --> 02:05:23.520 So when you turn your car off, that battery gives micro voltage to some 1590 02:05:23.720 --> 02:05:26.760 of the memory and some of the things you need power to. And they're 1591 02:05:26.800 --> 02:05:30.840 designed to be you know, completely dead and back. How do you know, 1592 02:05:30.079 --> 02:05:34.000 by the way, when they go bad, Well, you'll start having 1593 02:05:34.159 --> 02:05:39.760 issues or the computer can warn you mean, your radio resets and you're different 1594 02:05:39.840 --> 02:05:43.279 things like that. But even memory on the seats, all of that is 1595 02:05:43.399 --> 02:05:45.880 maintained by this. Yes, and you'll actually get codes from your body control 1596 02:05:46.000 --> 02:05:50.439 module before the failure. But are those batteries longer lasting than a car battery? 1597 02:05:50.920 --> 02:05:55.119 I think they're like they're they're designed to go five to ten years, 1598 02:05:55.239 --> 02:05:58.239 you know, something so little bit it's not something that you need to go 1599 02:05:58.399 --> 02:06:01.119 off to do every year or anything. No. No, but okay, 1600 02:06:01.439 --> 02:06:05.359 and those are not car batteries, no, And they're small. They are 1601 02:06:05.560 --> 02:06:09.680 you know, probably a six by six or four by six and they're called 1602 02:06:09.720 --> 02:06:14.319 auxiliary. Where are they normally set floor panels all over the place. Yeah, 1603 02:06:14.920 --> 02:06:16.760 Now do electric cars have those or not? No? They don't They 1604 02:06:16.760 --> 02:06:19.359 wouldn't need them. No, no, because they're always on. Okay, 1605 02:06:20.760 --> 02:06:26.239 So that's man. That's very interesting that that we have auxiliary batteries. Now 1606 02:06:26.279 --> 02:06:30.079 we have the golf cart mode and then we but the auxiliaries. Battery is 1607 02:06:30.199 --> 02:06:32.079 charging when the car's running, when you turn off, you use it. 1608 02:06:32.399 --> 02:06:39.840 So I'm asking this as an offshoot, is it not bad to have a 1609 02:06:39.920 --> 02:06:43.680 maintainer? Tell me what you think about maintainers? Or maybe if you have 1610 02:06:43.760 --> 02:06:45.039 two cars, you have a maintainer on the car you don't drive a lot. 1611 02:06:45.159 --> 02:06:49.359 What do you think because a good, a good digital maintainer nowadays will 1612 02:06:49.439 --> 02:06:53.159 not overcharge. Oh, absolutely not, No, they're perfect. Yeah. 1613 02:06:53.680 --> 02:06:56.319 Now, if you're going to park a car for I would say more than 1614 02:06:56.399 --> 02:06:59.359 ten days at a time, you know. I would say if you're going 1615 02:06:59.359 --> 02:07:00.880 on vacation, if you have a vacation home where you leave a car, 1616 02:07:01.279 --> 02:07:04.079 or you leave a car here and you go on a vacation, you should 1617 02:07:04.159 --> 02:07:09.039 put a trickle on or it's not a trickle. Trickle smiss is a misnomer. 1618 02:07:09.640 --> 02:07:12.640 It has to be a maintainer and explain what a maintainer. A maintainer 1619 02:07:12.840 --> 02:07:16.079 will sense the voltage drop and turn itself on and turn itself off, where 1620 02:07:16.079 --> 02:07:18.840 a trickle will run all the time. Yeah, and you don't want you 1621 02:07:18.880 --> 02:07:23.079 don't want that, no, because what you do is you'll bake the battery 1622 02:07:23.119 --> 02:07:28.720 event absolutely, So you want one that senses what it needs when it needs 1623 02:07:28.800 --> 02:07:32.880 it gives it just it gives it just what it needs, and then turns 1624 02:07:33.279 --> 02:07:40.600 off so your battery is not constantly being heated exactly. See, these are 1625 02:07:40.680 --> 02:07:45.880 all things about electrical systems. In fact, they don't tell you about them. 1626 02:07:45.279 --> 02:07:48.439 Do you know that there are some cars that come with those chargers. 1627 02:07:50.640 --> 02:07:55.439 Ferraris come with what I thought of you, they come with them because they 1628 02:07:55.479 --> 02:07:57.880 don't First of all, they don't want you using a regular one, and 1629 02:07:58.039 --> 02:08:01.960 second of all they want you to They want you to use it because it 1630 02:08:03.439 --> 02:08:07.640 those cars are really sensitive to voltage drops. So most newer cars are there 1631 02:08:07.720 --> 02:08:11.960 so many modules that they don't need. You have to maintain voltage. Yeah, 1632 02:08:13.000 --> 02:08:18.520 it's critical. So I'm shocked that with today's home building they don't do 1633 02:08:18.760 --> 02:08:24.319 more induction chargers built in garage floors. I mean, don't you think that's 1634 02:08:24.399 --> 02:08:26.960 coming. Think about how cool that would be, or a mat or a 1635 02:08:28.079 --> 02:08:31.199 mat not even built in Kevin, Why couldn't we have a map that's rolled 1636 02:08:31.199 --> 02:08:35.119 out you drive up onto that that can induction, that can charge your battery. 1637 02:08:35.680 --> 02:08:39.880 Very simple. Well, they're building growth complete roads if that are inductive, 1638 02:08:39.039 --> 02:08:43.760 that's right, Yeah, think about that people instead of putting us something 1639 02:08:43.840 --> 02:08:46.640 on the wall and having to plug it in. Now, I'm not sure 1640 02:08:46.760 --> 02:08:50.159 tests well, there is no There are no cars as I know it right 1641 02:08:50.199 --> 02:08:54.479 now that take induction, and induction for those listening is different than conduction, 1642 02:08:56.880 --> 02:09:01.279 which is through direct connection. Induction is like your cell phone sitting on those 1643 02:09:01.399 --> 02:09:07.359 pads now, And you can put your car over a pad technically if it 1644 02:09:07.760 --> 02:09:13.319 can accept it, but you have to have a receptor for it. And 1645 02:09:13.439 --> 02:09:16.119 I'm not sure how those receptors work. I don't know if they're coils or 1646 02:09:16.159 --> 02:09:22.000 what they are, but they only have to be in proximity. And sometimes 1647 02:09:22.079 --> 02:09:26.000 you're electric toothbrushes. Well, in fact, I don't know if any electric 1648 02:09:26.079 --> 02:09:28.479 toothbrushes anymore. You have to connect with a hard wire. You put them 1649 02:09:28.520 --> 02:09:33.000 in the cradle, and the cradle those cradles are inductive, so they're not 1650 02:09:33.279 --> 02:09:37.359 direct connections. And with a car over a pad, that would be perfect. 1651 02:09:37.720 --> 02:09:41.640 In fact, damn I could see where you take those pads. You 1652 02:09:41.720 --> 02:09:43.560 can roll them up and put them in the trunk and take them on vacation 1653 02:09:43.680 --> 02:09:46.600 with you and plug them in. Yeah, they're like waight, I'm sure 1654 02:09:46.760 --> 02:09:54.880 yes. And as far as charging, though, hybrid cars charge themselves, 1655 02:09:56.000 --> 02:09:58.479 right, isn't that really what happened when they first came out. They would 1656 02:09:58.520 --> 02:10:01.560 charge with the brakes when you step on the break they're actually charging, or 1657 02:10:01.640 --> 02:10:05.720 with the coasting. The coasting yet but you you still have plug in hybrids 1658 02:10:05.760 --> 02:10:09.640 so that they recommend to keep the battery. But they don't need more than 1659 02:10:09.680 --> 02:10:13.600 one ten do they? I have never seen one with more. Do you 1660 02:10:13.720 --> 02:10:16.920 work on hybrids? We do a couple of mechanics, even drive them. 1661 02:10:16.000 --> 02:10:20.279 Yea, they like them, but not fully electric. Press you're not doing 1662 02:10:20.319 --> 02:10:22.199 fully electric either. Some but there's not a lot to do to them. 1663 02:10:24.319 --> 02:10:26.880 You know, we'll do suspension and breaks, but past that there's really nothing 1664 02:10:26.920 --> 02:10:31.640 else to do. Are they okay? And that's true my son, and 1665 02:10:31.720 --> 02:10:33.960 I know Mark will tell you this. With is Tesla, we don't have 1666 02:10:35.079 --> 02:10:39.199 anything to do at all. I mean, in fact, the brakes are 1667 02:10:39.319 --> 02:10:45.159 like new because the breaks break with resistance. So I mean as much as 1668 02:10:45.239 --> 02:10:50.880 I you know, don't think electric cars will reduce our carbon footprint at all. 1669 02:10:50.680 --> 02:10:54.279 But there is something to be said about the lack of maintenance. Oh 1670 02:10:54.359 --> 02:10:56.920 yeah, no, definitely, you know, but they still wear out, 1671 02:10:56.960 --> 02:11:01.720 you know, you still bearing things. But it's not gonna be anything like 1672 02:11:01.800 --> 02:11:05.800 classic cars, I mean regular cars, I mean conventional cars, all right, 1673 02:11:05.840 --> 02:11:09.680 three o three seven one three eight two five five Premiere window cleaning. 1674 02:11:09.760 --> 02:11:13.000 Window cleaning is something no one wants to do and you can't do it right. 1675 02:11:13.520 --> 02:11:18.760 And Premiere window cleaning and pressure washing. They also have new window tinting 1676 02:11:18.840 --> 02:11:24.399 services. They're gonna take twenty percent off all services. If you mentioned Martino 1677 02:11:24.840 --> 02:11:28.479 seven two zero nine five three zero zero seven eight. 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Hi Tom Martino here 1686 02:12:16.359 --> 02:12:22.039 three oh three seven one three talks seven one three eight two five five. 1687 02:12:22.079 --> 02:12:28.640 So we have had quite a discussion today on certain things that I want to 1688 02:12:30.840 --> 02:12:35.640 recapture and uh, I don't want to uh belabor it. But with pet 1689 02:12:35.720 --> 02:12:41.600 insurance, we've been looking it up and there there are the policies are way 1690 02:12:41.680 --> 02:12:46.239 better than they used to be. They used to be kind of like scams, 1691 02:12:46.319 --> 02:12:50.840 but now there are flat benefit programs, meaning if you have a legit 1692 02:12:50.039 --> 02:12:56.800 VET bill, not not it can't be just how do I put it for 1693 02:12:56.880 --> 02:13:00.279 preventive care or stuff like that? Right, but if you have a jet 1694 02:13:00.399 --> 02:13:03.159 problem, go to a vet, have a legit bill. You get up 1695 02:13:03.199 --> 02:13:07.319 to a certain amount and benefits per year in exchange for premiums. Okay, 1696 02:13:07.560 --> 02:13:09.720 it's that simple. So you do the math, add up the premiums. 1697 02:13:09.760 --> 02:13:13.199 In this case that one woman had was twelve hundred dollars a month, excuse 1698 02:13:13.239 --> 02:13:16.800 me, a year, So you got to figure am I going to spend 1699 02:13:16.800 --> 02:13:20.199 more than twelve hundred and if so, this will cover up to a certain 1700 02:13:20.199 --> 02:13:22.079 amount, but ninety percent up to that certain amount. Kevin, do you 1701 02:13:22.119 --> 02:13:24.239 have health insurance factor? You know, we looked at it and I didn't 1702 02:13:24.239 --> 02:13:26.279 think it was worse than that, okay, And for some people it's not. 1703 02:13:28.000 --> 02:13:31.199 If your pet is relatively healthy, you can put that money away and 1704 02:13:31.279 --> 02:13:35.439 save twelve hundred a year toward vet bills. So that's definitely a way. 1705 02:13:35.640 --> 02:13:41.199 We also had a woman that had no hot water that we're looking into. 1706 02:13:41.279 --> 02:13:46.640 In fact, she just said this, Deputy Deputy Marvel just sent me this. 1707 02:13:48.319 --> 02:13:52.960 I sent this to the woman with the hot water issues, and so 1708 02:13:52.199 --> 02:13:58.159 there she's working on this. We supportly check tennants from months see okay anyway, 1709 02:13:58.439 --> 02:14:03.680 so she a deputy of Marvel's following up with the management company. Not 1710 02:14:03.760 --> 02:14:07.319 the management company ignored us with the owner on that one. So you need 1711 02:14:07.479 --> 02:14:13.119 hot water. Hot water is definitely a habitability issue, and they can't simply 1712 02:14:13.199 --> 02:14:16.800 let it go. Unfortunately, Julie doesn't want to move. But this would 1713 02:14:16.840 --> 02:14:24.560 be an excellent case for a constructive eviction where where you absolutely positively need to 1714 02:14:26.760 --> 02:14:31.680 you need to report that if you're young enough to move, move and they 1715 02:14:31.760 --> 02:14:35.800 can't hold it against you, and we can help you work through things like 1716 02:14:35.920 --> 02:14:39.319 that if you ever want to do a constructive eviction. And then, Kevin, 1717 02:14:39.359 --> 02:14:41.960 I don't know what we decided, but on that Nissan rogue that won't 1718 02:14:43.000 --> 02:14:46.600 start and something was spinning inside or vibrating, what did you conclude that maybe 1719 02:14:46.640 --> 02:14:50.239 it is? Well, it sounds to me like a relay of some kind 1720 02:14:50.319 --> 02:14:54.319 of stuck. Now with starting issues, we're talking about not the engine part, 1721 02:14:54.399 --> 02:14:58.239 but the electric part. It really can only be a few things. 1722 02:14:58.680 --> 02:15:01.000 Either the solenoid or start is not getting Yeah, you got to supply voltage 1723 02:15:01.039 --> 02:15:05.680 to the store. There's a resistance there because of a loose connection. Or 1724 02:15:05.359 --> 02:15:11.920 can you have a starter that doesn't turn because it's somehow inside is broken? 1725 02:15:11.039 --> 02:15:13.920 Do you do they have Hell, yeah, it's possible. You know, 1726 02:15:13.039 --> 02:15:16.720 it is a mechanical piece that has gears in. Okay, yeah, so, 1727 02:15:18.119 --> 02:15:20.079 but most of the time it's an electrical issue. When a starter goes 1728 02:15:20.079 --> 02:15:26.279 out, what's characteristic Either it'll click or just really slow crank. Okay, 1729 02:15:26.600 --> 02:15:30.039 by the way, that Sheridan Autotech dot com Kevin Colkin three oh three, 1730 02:15:30.039 --> 02:15:33.560 four five, five, seventy two, forty two, And I'm Tom Martino, 1731 02:15:33.640 --> 02:15:35.720 don't forget I really mean this. You can call three oh three Martino 1732 02:15:35.840 --> 02:15:41.159 twenty four seven three oh three six two seven eight four six' six leave 1733 02:15:41.199 --> 02:15:43.680 a message. You'll never have to wait, and we will get back to 1734 02:15:43.680 --> 02:15:46.439 you. Remember, folks, save all your problems for me