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If something interests me or if it
challenges my brain, like if I find

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something really hard to understand or like
really challenging to execute on, I can

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hyper focus on it for hours.
But on the flip side, if something

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bores me or it feels like it's
not very challenging, I can procrastinate it

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for days, weeks, even months. Sometimes. Welcome to imperfect Action.

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I'm Steph Taylor. For years,
I read all the books, downloaded all

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the freebies, and did all the
courses. But it wasn't until I started

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taking imperfect action that my business had
its first million dollars. Here, imperfect

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action is about doing things before you're
ready, prioritizing consistent action over perfect action,

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and moving forward even when you're not
sure you're doing it right. On

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this show, you can expect mindset
advice, actionable marketing tips, and strategies

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to build a business that brings you
more profit, more freedom, and even

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more joy. Are you on the
list to get my daily Businesses? Every

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day, I'll send you a bite
size prompt designed to help you grow your

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business in a more intentional way.
Sign up at Steph Taylor dot com,

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forward slash DBB, or at the
link in your show notes. Hey,

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welcome back to Imperfect Action this episode
seven hundred and seventy seven. Today,

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I'm sharing a couple of things that
you might not know about me and how

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these things have affected my business.
Now, this episode is so different to

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the usual strategies and the tips that
I share in my all my other episodes,

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but I really wanted to share this
episode as a bit more of a

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personal touch because we're not our businesses. We are humans who run a business,

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but we are not our businesses.
And I know this can be really

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challenging if you are somebody who has
a personal brand like I do, where

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it can be really hard to delineate
where your life and your personal life ends

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and your business begins. So I'm
going to share a little bit more of

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a personal episode to And you know, sometimes I think it's a bit fun

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to learn a little more about the
podcasters and the people that you follow and

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listen to all day long. And
I know definitely with the people that I

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follow, I love to hear a
little bit more of their lives outside their

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business. I also am a big
believer that all of the experiences that we

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have make us who we are and
impact how we are able to show up

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and impact our clients and our audiences, you know, share our value with

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them. When you're comparing yourself to
a competitor who has similar expertise, maybe

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similar offers, they're in the same
industry as it can help sometimes to remember

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that you've both had completely different life
experiences and some people are going to resonate

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with yours, others are going to
resonate with theirs. You know, your

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personalities are going to be different.
There's all of those other things outside of

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just your knowledge and your expertise that
form what somebody is looking at when they

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are choosing who to work with.
Okay, so little spiel aside. What

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are a couple of things that you
might not know about me? Okay?

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So first of all, I have
lived in five cities in four different countries.

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So I was born in South Africa. I was there until I was

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about eight years old, grew up
in New Zealand, left there about twelve

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years ago and moved to Australia,
and then I spent most or some of

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twenty eighteen living in London. Now
I think personally, I think moving has

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been moving countries and moving cities has
been a really useful thing. I didn't

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maybe realize it at the time,
but it made me very flexible, made

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me adaptable. I had to learn
how to make new friends. All of

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that, and then growing up in
New Zealand and also here in Australia,

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it's really interesting because tall poppy syndrome
is such a thing where everyone likes to

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cut down the successful person. You
know, if somebody's successful, it's like,

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oh, but they must not have
a social life, or oh,

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you know, like they're only successful
because of this or that. And it

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was really interesting to then spend a
bit of time living in London where suddenly

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it was like, oh, I'm
a little fish in a big pond and

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nobody cares what I do. That
was really kind of freeing, and I

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think anyone who's lived in different places
will be able to tell you, like,

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it's such an experience too, I
guess, to have that fresh start,

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to be somewhere new where nobody really
knows who you are, you don't

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know who they are, and nobody
cares and it's great. And then on

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top of that, I'm also an
Italian citizen and I speak Italian and I

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know that one day I really would
love to spend a whole year living in

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Italy. I've got a business that
supports it, so you know, why

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not? Really? Okay. The
second thing you might not know is I

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started my career as an accountant.
It's very different to what I do now.

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I studied accounting and finance at university. I worked in tax for a

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while, then I worked in insolvency
for a while. I got halfway through

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completing my chartered Accounting qualification, like
the postgraduate thing, it's kind of similar

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to like a CPA, and then
I quit in twenty sixteen. So there

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were a couple of different factors.
So I'd been side hustling as a social

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media manager for a while. I
had started my first business, which I'll

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tell you a little bit more about
in a minute. But i'd started that

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business, I was also side hustling, and I was working, and I

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was studying, and I was pretty
burnt out. And one day I woke

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up and I had really bad back
pain, which actually was kidney pain,

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and then I went to hospital that
night. Seven days later, I got

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out of hospital. I was on
sick leave for another week, and basically

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I returned back to the office and
it was like, well, here's a

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pile of work that you weren't able
to do while you're on leave, so

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do it. And you're expected to
stay back late to get it done.

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And why aren't you staying back late
to get it done? That was kind

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of the That was kind of the
environment and the culture that I worked in.

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So I ended up leaving well before
my first business was profitable enough to

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actually sustain my life. And I
mean I did end up running out of

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money and getting another part time job. And there's a whole story there,

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like that's a whole episode on its
own, But the real impetus to quit

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was, you know, I just
had to get out of that job.

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And at the time it was horrible. Now in hindsight, I'm really glad

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that it happened, because I think
it's what gave me that push to leave.

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And if I had not had that
push, then I potentially would never

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have had the confidence to go to
make that leap from you know, the

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fortnightly pay getting that paycheck and my
bank account to the instability and the income

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fluctuations of running my own business.
And I think having that background in accounting,

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in tax in insolvency, I mean, certainly in the first few years

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of my business. It was great
because I didn't have to pay an accountant.

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I did all my own taxes.
I saved so much money. But

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it's also helped in the ways that
I can serve my students and my clients,

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especially in Freedom fast Track, which
is a bit more of a holistic

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program. It's not so much focused
on sales and marketing. It's more focused

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around your business model, looks at
things like your operations, your expenses,

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all of that. I have the
ability to pass on the things that I

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learned working with clients in my accounting
career and help my students with that in

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Freedom fast Track. Also fun fact, I have most of a master's degree

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in strategic advertising. That was my
career pivot post accounting was, Oh,

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I want to go and do advertising. But I didn't finish the degree because

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the very last subject in the last
semester was a group assignment subject, So

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like the entire semester was a group
assignment project, and I was living in

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London at the time, and the
sort of trying to do a group project

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remotely was absolutely no There was no
way that was gonna happen. So I

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never actually finished that degree. Unfortunately, I like to think that I basically

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have that degree because I did all
of the coursework. I just didn't do

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that one final group assignment. All
right. Fun fact number three about me

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is I have ADHD. Like many
other entrepreneurs do. I know. To

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anyone who knows me personally, that
is probably going to come to you as

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zero surprise. To those of you
who watched my business from the outside,

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it might seem a little bit surprising
because I am pretty consistent with this podcast.

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Actually, no, I'm very consistent
with this podcast, and my business

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is pretty structured. To be honest, this podcast is the thing that I

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have been most consistent with in my
entire life. I can't think of anything

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else that I have done three times
a week for the last six years,

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like even fitness, I mean pilates. It's only been the last couple of

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years that I've out of getting into
a routine where it's like I go multiple

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times a week. But everything else
I've been so inconsistent. When I feel

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like doing things, I do it. When I don't feel inspired to do

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them, I don't do them.
But I've had to put so much structure

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in place to stay consistent and to
not you know, miss episodes when I

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don't want to record them, and
not burn my business to the ground when

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I get bored and want to try
something different. It's been a real work

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in progress putting that structure in place. I now I have the accountability to

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my team, I have the accountability
to my listeners of this show. I

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have the accountability to the students in
my programs. So I can't just be

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like, oh no, I don't
feel like doing this anymore, which is

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great. It's great to have that
accountability. It's been such a challenge throughout

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the like I don't know, seven
eight years. I don't even know how

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many years I've been in business now, like eight years. It's been such

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a challenge resisting that ADHD urge to
pivot every time that I feel bored,

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and I get bored a lot,
and I do think that it's part of

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the reason why I like to always
start new things, do new things,

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try things out, experiment. I
need that novelty in my business. I

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think that's part of the reason why
there are so many people with ADHD who

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run businesses, because we need that
novelty and we can't necessarily get that novelty

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working for somebody else Whereas in a
business, we have the creative freedom.

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We can do what we want,
but the challenge can be sticking with something

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for long enough, persisting with something
long enough, not burning it to the

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ground the minute that we get bored. If something interests me or if it

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challenges my brain, like if I
find something really hard to understand or like

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really challenging to execute on, I
can hyper focus on it for hours.

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But on the flip side, if
something bores me or it feels like it's

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not very challenging, I can procrastinate
it for days, weeks, even months.

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Sometimes same with little routine things like
this podcast. Even though I really

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enjoy podcasting, I've been doing it
for nearly six years, so the novelty

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and the excitement isn't there anymore,
and now it's more reliant on like the

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routine, the habit, the accountability
that I have to my listeners for me

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to keep showing up and doing it. Okay, Number three, I am

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a massive Actually no, this is
number four. Fun fact number four.

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Number three was adhd. Fun Fact
number four is I'm a massive nerd and

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I'm always trying to learn new things. So maybe this goes along with the

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ADHD brain. But I'm constantly going
down rabbit holes trying to learn new things,

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and it has I think it's really
benefited my business because if there's something,

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if if I find that there's a
knowledge gap somewhere, then I'm like

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cool, I need to learn everything
that I can about this thing, and

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then that means that I can help
my students better as well. I do

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a lot of online courses. I
do a lot of trainings. Some of

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them are related to business, some
of them have nothing to do with business.

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Last year I did my NLP Master
Practitioner training, so I can you

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know, I use that to coach
my clients a little bit better. I'm

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learning to code in Python because maybe
one day I might want to create an

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app, or I might want to
create some kind of tool or software that

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I can share with my students to
help them get better results. And fun

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fact, I started this year,
like literally a few weeks ago, like

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a week ago, started doing a
master's in neuroscience because I want to understand

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my brain better. I want to
understand the brains of my students. I

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want to understand how I can help
my students and my audience to take imperfect

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action, to learn better in my
programs, to be more productive in their

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businesses, to overcome the mindset stuff
like procrastination and perfectionism, all of those

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things. And it has been I
mean, I'm a week in and it's

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so challenging, but it's also been
so interesting and so relevant, and I'm

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quite excited as to how I'm going
to apply the things that I'm learning into

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the programs that I have, into
the content that I share. And you

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know, whether I start adding more
of that into these kinds of episodes,

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I don't know, Like it's still
early days, but we'll see. I

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love life un used to Okay,
fun fact number five, this isn't my

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first business. So, like I
said, I was an accountant originally,

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and while I was an accountant,
I side hustled as a social media manager

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for some local cafes. Like I
was. I started a blog back in

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twenty thirteen maybe, and I got
really good at social media, and then

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I started reaching out to cafes and
I was like, hey, like I

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this is an example of the work
that I've done. Your social media presence

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kind of sucks. This was like
also in the heyday of Instagram, so

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if you were a cafe and you
weren't on Instagram, it was like what

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are you doing? So it was
really easy to pick up a bunch of

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clients and I started doing that and
then I realized, like, I'm really

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good at social media. I could
probably start my own business and market it

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for free on Instagram. So I
started my first business, which was called

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the Sugar Free Box. It was
a subscription box with sugar free snacks and

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I ran it for about a year
before I closed it down. The reasons

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I closed it down were well,
firstly, the business model wasn't viable so

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shipping in Australia. Shipping parcels in
Australia is very expensive, and especially if

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you have customers in regional areas where
you can't just send like a courier.

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You have to send it by Australia
Post and they charge you more for certain

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areas. So I was making like
two dollars of profit per order, and

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I was still having to pack and
ship all of the orders myself because I

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didn't have enough volume to outsource that
part of it. So I had to

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be in Australia all the time to
pack and ship orders. Even though I

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quit my job to have the freedom
to travel a little bit more So,

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I kind of I realized like,
oh, this is not viable, this

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isn't working. It's not serving the
vision that I want. I want the

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freedom to travel. I don't want
to be tied to one location, and

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I can't you know, I can't
get somebody else to pack and ship the

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orders because well I can't afford it
because I'm making two dollars profit per order.

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And also none of them will none
of the third part, the pack

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and shipping companies would even talk to
me because my volume wasn't enough. I

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wasn't selling enough orders. Whilst I
didn't know what problem I was really solving,

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I didn't really know what my selling
point was. And ultimately, the

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total addressable market wasn't big enough to
scale. So the total market of people

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in Australia who were interested in sugar
free snacks on a subscription basis wasn't really

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big enough to scale. So I
realized after a year, like, oh,

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this business model is not the right
business model. And I mean,

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I'm glad I realized it. I'm
glad I closed it down because I could

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have kept persisting with what was a
broken business model, and eventually it probably

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would have burned out and given up
and maybe gone back to a job altogether,

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never gone into business again. But
then I was working part time as

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the head of marketing and content for
a startup and I started then my second

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business, where I was essentially a
market being consultant, and I started to

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think about, well, how can
I scale this? And obviously the most

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logical way to scale when you're a
one on one marketing consultant is to start

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to build it into a marketing agency. I was doing clients strategy. I

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was doing a lot of like marketing
management, so Facebook ads management, social

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media management, all of that,
and I started hiring people to help me

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manage that for my clients. At
the same time, though, I also

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launched my first course, which was
about Facebook ads, because I had a

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lot of people inquiring with me about, you know, can you run my

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Facebook ads for me? My budgets
one hundred dollars a month, and it

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was like, well, if you've
got one hundred dollars to spend on Facebook

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ads, there's no point paying me. I think I was charging like,

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I don't know, seven hundred,
like I was very cheap. I was

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charging like seven hundred dollars a month
or something. It was like, there's

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no point paying me seven hundred dollars
to spend your one hundred dollars of Facebook

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ads. You'd be much better off
learning how to run them yourself. So

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that was where the idea for my
very first course came from. I also

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then launched a membership and I realized
that I way preferred the course and the

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membership side than running an agency.
I didn't really want to scale it up

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to be a huge, big agency, so I slowly started letting go of

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clients as I was replacing the income
that from that client income with courses and

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membership income. All right, fun
fact number five. I don't have kids

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or a partner, and I get
asked this a lot. So that's why

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I'm telling you this. I get
asked this a lot because I don't share

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much of my personal life online or
on Instagram. Unlike many other people in

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similar businesses who show everything, I
don't really show much other than when I'm

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traveling you might see a little bit
behind the scenes. And honestly, like

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I've spent most of the time since
I started out in business single, and

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I do worry that one day,
I might regret prioritizing work over relationships and

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family and all of that. But
the plus side is that I have been

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able to make my business my priority
over the last seven years, I've been

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able to focus on it. I've
had the freedom to be able to travel

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to conferences and events. I've had
the freedom to be able to travel for

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fun as well. But yeah,
there is always that like, oh,

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might I regret this one day?
And I also look, you know,

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even though I've had a lot more
time in my day than my friends who

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have kids, I do look at
some of my friends with kids and they're

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so productive because they've only got a
few hours in the day while their kids

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are at school. And I look
at them, I'm like wow, Like,

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maybe if I had that kind of
limitation all my time, I would

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actually be able to get a lot
more done rather than my days at the

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moment feel kind of almost endless,
and that can lead to me being a

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lot less efficient than perhaps if I
had a limited time frame. Right,

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Like, I have friends who can
get so much done in three hours in

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a day, and I look at
them and I'm like, wow, I'm

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impressed. All Right. The next
fun fact I've lost count. I think

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we're up to number seven. This
is actually eight instead of seven. Like

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I said in the episode number seven. I'm a massive travel and adventure junkie,

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and that has been a huge part
of my business. Why the reason

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why I started in business. So
when I was in my corporate job,

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I realized pretty quickly like, oh, I'm not going to be able to

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do all the travel that I want
to do with the limited amount of leave

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that I get. So for me, having that freedom to travel is a

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huge part of why I started my
business. I love long hikes. I

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last no year before last, twenty
twenty two, I hiked a trail here

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called the Larapinta Trail, which is
two hundred and thirty kilometers, so like,

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I don't know, one hundred and
something miles. It took me just

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under two weeks, and it was
so much fun. It was two weeks

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offline. I was by myself,
sleeping in a tent, cooking my meals

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on a little gas stove of every
night dehydrated meals. It was pretty miserable

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by the time you've eaten dehydrated meals
for twelve days straight. And yeah,

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like it was just for me that
is to me, that's like my kind

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of happiness. Right the left foot, right foot, left foot, right

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foot. For twelve days straight.
That was the most quiet my brain has

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ever been. The first few days, yes, I was overthinking in my

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head, thinking for all my thoughts. By about day four there was nothing

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left to think about and my brain
was silent, and it was magical.

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I do one day dream of hiking
the t Araro Trail in New Zealand.

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So that is a very long trail. It's about six months long from the

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top of the North Island of New
Zealand to the bottom of the South Island.

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It's about the same length as the
Pacific Crest Trail in the US,

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which I think I'd also like to
do that one one day, but let's

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just do the first six month one
at a time. I also love skiing.

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That's one of my huge, big, you know, one of my

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big travel things. I spend a
month skiing in January this year in France,

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and I think it's I'm going to
do every January going forward. So

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now I know in December it becomes
how can I set my business up to

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have that month off in January every
year? And when I talk about intentionally

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designing your business around the kind of
life that you want. This is what

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I mean. It's identifying like,
oh, great, I want to spend

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every January skiing. What do I
need to do to make that happen.

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It's not necessarily like, oh,
somebody online said that they built a business

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where they only work ten hours a
week, Maybe I should do that.

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It's instead, it's working backwards.
It's reverse engineering the kind of business that

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you want and then putting in place
the systems, the structure, the frameworks,

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the business model that enables you to
have that. And you know,

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for me, sometimes when I travel, it's offline completely. So in early

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twenty twenty one, I took an
entire month offline to travel down the coast

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of Australia in a van. When
I did that long hike, I was

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completely offline the entire time. There
was no way I'm carrying my laptop for

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a fourteen day hike. Sometimes,
though, when I travel, I do

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work a little bit, but it
really depends on the kind of trip and

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00:21:52,400 --> 00:21:55,039
what my intention is for the trip. But usually when I'm in a different

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00:21:55,079 --> 00:21:57,920
location, I find that really useful
for getting out of the day to day

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routine and to work on the business
a little more than the usual kind of

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working in it, and a little
hack like if you can't go away anywhere,

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it might be really helpful, even
just booking a little staycation for a

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couple of days, like a weekend
or something in a little hotel nearby or

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an airbnb, just to be in
a new location. Because when you're working

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from home, I know most of
you work from home in your little home

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office, and you get up in
the morning, you sit down at your

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00:22:26,440 --> 00:22:29,880
desk, it's very easy to just
run on autopilot. But when you're in

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a different location, it's much easier
to switch from the being in the business

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to looking at the business as a
whole, seeing the forest for the trees.

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All right, final fun fact,
I think this is number eight.

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I am an introvert, and I
know this is a bit of a surprise.

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I get this a lot like I
get my audience saying like Steff,

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00:22:48,960 --> 00:22:52,039
I can't speak on stage, I
can't start a podcast, or I can't

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show up online because I'm an introvert, And yeah, so am I.

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I've just learned to switch on my
energy or dial up my energy when I'm

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00:23:00,599 --> 00:23:03,839
doing these things. But they do
drain me. Even just recording podcast episodes

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00:23:03,920 --> 00:23:07,119
drains my energy, and I can't
record more than three in one day without

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00:23:07,200 --> 00:23:11,599
needing a very long nap. Last
year, I went to a conference in

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America, and American conferences are huge, Like were thousands of people in the

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00:23:17,240 --> 00:23:21,440
room, and my energy was so
drained by being around so many people.

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00:23:21,519 --> 00:23:25,480
So I would just pop up to
my hotel room for a little nap and

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00:23:25,480 --> 00:23:27,119
then go back to the conference and
then go for a little nap and back.

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Because there's only so long that I
can sustain that extroverted, that kind

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00:23:32,720 --> 00:23:36,960
of outgoing energy before I need to
recharge. I've had to figure out in

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my business. I've had to figure
out the balance in my days and my

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00:23:38,599 --> 00:23:41,960
weeks. So if I'm teaching a
workshop in the morning, or I'm doing

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a Q and a session, or
if i have a one on one call

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00:23:45,000 --> 00:23:48,960
on Zoom, I know that I'm
going to struggle then to get some deep

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strategy or deep thinking work done.
Afterwards, I need a little rest first,

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00:23:52,680 --> 00:23:56,480
or I need to go for a
walk like something to kind of recharge

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00:23:56,480 --> 00:24:02,279
my brain after the extroverted part of
showing up online. Same with things like

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00:24:02,319 --> 00:24:07,279
webinars and anywhere where I'm having to
shop for an audience online is really draining.

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00:24:07,200 --> 00:24:11,160
Also, like I can't, I
can't tell you how great having naps

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00:24:11,200 --> 00:24:15,000
in the middle of the day are. So if that's if that's something you

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00:24:15,000 --> 00:24:18,839
need to do to be able to
show up more than do it, you

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00:24:18,880 --> 00:24:21,400
have my permission, all right.
So there you have it, a couple

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00:24:21,400 --> 00:24:25,319
of random, random things. This
is a fun episode to record, very

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00:24:25,319 --> 00:24:30,200
different to our usual ones, but
I hope that it's been interesting for you.

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00:24:30,559 --> 00:24:33,839
And yeah, if there's anything that
I haven't covered in here that you

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00:24:33,880 --> 00:24:37,640
would love to know, feel free
to reach out on Instagram. I'm there

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00:24:37,640 --> 00:24:40,279
at steph Taylor dot com. Send
me a DM. I always love to

361
00:24:40,319 --> 00:24:44,960
hear from podcast listeners, and if
you have learned anything from this show so

362
00:24:45,160 --> 00:24:48,799
far, please take thirty seconds to
leave a quick rating and a review in

363
00:24:48,839 --> 00:24:52,119
Apple Podcasts. I read every single
one of them and it does mean a

364
00:24:52,119 --> 00:24:55,720
lot to me when you do,
so thank you so much for listening.

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Catch you next time.
