The second Sports. I am Tile Office. Good morning, and welcome to
tech Talk on K one fourteen hundred and ninety three point three. Fund you
by Ernest Heating and Air, NBR Electronics and IT Village. Question about your
technical device, your computer, your cell phone one eight hundred seven four nine
five nine three six one eight hundred seven four nine five nine three six And
now your host of tech Talk, Charles Miller of NBR Electronics and Charles Mall
of It Village. It's tech Talk on K one, fourteen hundred and ninety
three point three. Good morning, good morning, good morning, and welcome,
welcome walk to me. It is time to get tech you with it
here. It is our tech Talk program, and we have in the studio
mister Charles Miller and a fellow who looks a lot like me, Jimmy Williams.
Good morning. My gosh. Women were coming up saying, oh you
must be Tom Davis at the Little Sooner Park. I just didn't know how
to take that. I figure somebody is looking for money. I think it'd
be an improvement, that's what Tom. You all right? I don't sare
what anybody says about you. I like it looks like a good fishing shirt.
It's one of those ones you can get wet. It's a fishing musicians.
Yeah, yeah, I like that. What does that say? Constantineah
Man, that's nice. I wish the radio crowd could see that. That's
pretty nice. Well, we had a good fourth of July. I mean
it's it seemed like Americans were having a good time. Yeah, and some
of them still are still are. I mean a lot of all the way
up till two three in the morning. Some of them got new nicknames like
three fingers. Yeah, yeah, yeah, three fingers, three fingers more
than you know. We had a busy week yesterday or this last week,
but yesterday was just unbelievable. People really are abusive with devices. I just
want you to know, and we've been trying to help them understand it.
You know a lot of times people can't understand how their phone screen breaks or
whatever. You've got to remember their glass. They are glass. They're not
indestructible. As much as these guys are trying to get these glass to be
diamond whatever or whatever strength, glass, liquid coded, yeah, liquid coadd
None of that stuff is gonna help you. It is glass. It's it's
like a computer. You know, and you got to treat it as such.
Uh you know. But but here's the thing. They're going to break
and sometimes we're all going to have that accident. I got out of the
truck this morning. Luckily it didn't break, but I'd wrapped my phone slap
down on the ground and I got a rocky driveway and I reached it put
my phone between my legs and my truck seat, which I never do.
And I was just talking to my chickens before I was leaving, giving them,
giving them what ford what she always I was giving them what for to
stay off my porch. Damn, well, you've got a mouthful of coke.
I thought I was gonna spit that coke. But anyways, it was.
I was sitting there telling them what to do and what not to do,
and they were looking at me like a calf looking at a new gate.
And I forgot about my phone between my legs and I stepped out to
grab something, and that phone went right straight to the ground. So I
know that even guys that do repairs, we're gonna know, yeah what happens
here. I mean, we all make these mistakes, and rest assured we
could take care of your problems almost all hands here, definitely, but just
remember, you know, be careful with your device. These things they do
have glass screens, and glass does break, so which had quite a few
yesterday. They got left on like tailgate of the truck or on the buffer
of the car, you know, like as they're taking stuff out of the
lawn chairs or fireworks or whatever had a cookout, and they laid it down
on a buffer of the car and left it there and they drove off and
it fell off. And I've got a rule in my line, and I
broke it this morning with that phone being between my legs. But I always
tell myself, wherever I set my phone, is this a safe place to
set the phone. I always do that. I always say, you know,
I think to myself real quickly, is this the place I want to
put it? Because I've set it on tables at home, and I'm thinking
there's a lot of high traffic right here. Somebody's gonna knock this off and
it's gonna get broken. And I always turned the screen face down. Yeah,
But with these new phones, they got glass backs, so you can't
really protect them all the time. So you just got to think about that
and be careful about putting them in your back pockets sitting on them because they
are aluminum. I've had a lot out of luck with that Utter defenders.
Yeah, the defenders are really good. Yes, yeah, yeah, and
and remember this too. They the new iPhones are made out of titanium.
The only bad thing about that is used to be with the old aluminum ones.
We can somewhat straighten the frame when you would bend them. You can't
bend that titanium, so if it gets bent from a hard drop, it
isn't going back into shape. So you know, sometimes we can't do a
repair. I had one end the other day. I told the guy,
your corner is kind of slightly bent, and I can't take pliers or anything
to bend it back. It's going to break all the backglass. You had
one of the frame with actually busts on it. Yeah, I've had them
with frame gets that. Yeah. Yeah, they can't. So you know,
they're trying to make them indestructible, but they can't. You can't make
something like that indestructible. These things are miniature computers in your pocket, and
they're going to break. And keep them affordable, they're trying to teach them
how to swim, you know, so that they can get wet, and
that's not we're going. They obviously found out that they I remember when Samsung
came out with the first one, said it's waterproof and poor. They were
advertising the heck out of it, it's waterproof and showing guys taking pictures underneath
the water. And the next thing, you know what, I got a
whole bunch of people in my shop going, hey, I try to take
pictures on the water, and I got all this water in my phone.
Well, you know, they have holes in them called speakers and microphones.
They can't make these waterproof. And you know, the Apple Watch is waterproof.
You can actually swim with it, but there's a mode you have to
put it in before you go dip yourself in the pool. It basically seals
that hole off and kind of puts a block of where water can't get to
the important parts. But then when you when you click your crown a certain
way, it'll spit that water out when it's shutting off, and you'll see
it and actually go and squirt the water tone and it's just making a tone
to do that. So there's a there's an eleven year old boy inside of
me saying I could find some fun in that. Yeah. What's really funny
is they advertise it as water waterproof, so you can swim with it,
you know, you could do your laps and stuff and do all that stuff
and chart everything that you're doing. But in the disclaimer, if you read
it, it says these are not completely waterproof. Basically, they're telling you
they can they can be water damage. Even though it's waterproof as a watch.
They can advertise you doing it, but it still says it can get
well like a mine mine mindset, mine set water resistant to fifty meters.
I'm like, yeah, but but it resistant well, it had to be
underwater. Oh h it's talking to you. Yeah, I thought that's my
dog talking to me. I thought he's calling me. But you know,
honestly, you know, these things are very smart. They've got really cool
features. But remember your phones are not waterproof, yeah, just not.
And they're not crash proof. You got to be careful in them. So
anyways, moving on from that, we were talking this morning before we got
up here, you know about our thing with people getting scammed. Yeah,
some of the biggest stuff that's happening, and how criminals are exploiting personal information,
usually on vulnerable elderly people. You know, this is where we've got
to really take some time and think about these things. You know, how
how do they even get your data? But you know a lot of times
you when you go to get like a car, or you go to buy
a cell service and you're at the cell store, you give them so many
details a lot a lot of times I have found that it's just from pure
curiosity, you know. You know a lot of my customers they'll get an
email and it'll say Amazon has charged you four hundred and ninety five dollars for
a pair of ten issues, and they go, well, I don't remember
that. Yeah, and then they open it up and click here to confirm
this or deny it. Once they click it, boom, they're in it.
Yeah. Well you have to inswer your your your password, your email
and password to get into your account exactly. But on fair website, they've
got it linked to a computer. Now they got all your information. They've
got your they've got your information to your logg into Amazon or eBay, and
then they can just do purchasing with your cards that are listed in your account.
So you got to be really careful how you access those. If I
get an email that comes in and says that I've purchased something from Amazon,
and I'm going I didn't purchase that. I don't go to that site.
Yes I did, remember, Yeah, I went to my Amazon app and
logged in there, which uses my face ID. Andal I got into it
and looked and there was no charge for that. So I said, yeah,
see this is all day now. It was PayPal, but that wasn't
actually a scam. PayPal actually sent me the message and said I'm companied by
the name of what did we say It was? Uh, I don't remember
it, but they said this company wanted to get money from me. It
said, okay, the two hundred and sixty nine dollars transaction. And if
I'd have said, oh, okay, what did I buy and just click
yes, they'd have gotten my money and had my account. Yeah, they
actually were in on my actual on my account. So I looked at it
and I thought, no, that's suspicious. So I declined it and put
a block on it. Good thing he did. He didn't ignore it or
there. And so I went through PayPal and I talked to their technical support
a couple hours later, I called him and said, Hey, I wanted
to find out about this this company. How does that access How did they
get access to that? He said, they call those fishing. They fish
people to see if you'll just go ahead and give them the money because you
think it's something. You may have perched something and it's on your if you're
in the dark web, they'll see where you made a purchase of that amount,
and then they'll use that amount because you're going to recogniz is it sixty
nine? What did I buy for two sixty nine? Oh yeah, boat
seats? And then whether they bought something for your from Amazon, for your
house or something, and they see that because it was on the dark web.
Soon as they see they amount you did, they try to get you
to give them money from your PayPal account. And so you know, it's
a scary thing. Just be really careful people and be watching your accounts,
know what transactions are taking place, because once you get scammed, your banks
will shut you out of your asps. Then you have to come to Jimmy,
get them cleaned up and make sure there's no holes they're going to make
to certify as they're going to tell you at the bank, go get it
certified with Jimmy and and they'll send him over to them. Yeah. These
call centers overseas, they actually have classes teaching these agents how to actually hack
into your accounts. Yes, they do. Yeah, it's pretty scary,
you know. You know where whenever I work out at a side tail,
we actually had had classes actually taught us how to work with customers and fix
their accounts and everything, and it was pretty intensive. Wow. I was
really impressed on how much they taught us. Yeah, alrighty, we're gonna
be right back with a little bit more tech talk if you don't frighten the
daylight telling me, Hey, worry, we're about tech talk. Scams of
plenty, I tell you, but here's something that's not scamworthy. We'll be
right back at about a minute. Summertime means the Dungeons Ford Indians play on
K one AM fourteen hundred FM ninety three point three ninety five point one in
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It one eight hundred seven three six Charles and Jimmy take it away. Guys.
Well, we had an interesting day yesterday. I gotta tell you too.
I want to do a shout out to my buddy up at DFR Wendel.
Boy, those guys are fast. Yeah. I tell you I had
a tire blowout on me right after I had dropped an RV off. It
blew the old front tire off my truck, you know, but they were
old tires. They had been on there I should have changed a long time
ago. But anyways, I ran up there and boy it was done in
like metro procrast it twenty minutes. I was gonna have somebody pick me up
and take me back to my shop. The guy who was already had it
up on the baby. He says, just be a little bit here.
So I just stayed and waited. Man, And boy, it was a
good job. I'm telling you. It was just a real good shout out
it. Anyways, wonderful day for me. But going back to scams and
stuff. Yeah, one of the things that seniors do too. A lot
of times they try to tell you that you've got some problems with your computer,
and I'm from Microsoft and I'm trying to fix this problem you've got.
You've got a bunch of viruses on it. They call you, yes,
or they send you a text, but sometimes they just call you. Don't
take those calls, right, tell them listen, I don't Microsoft never calls
you. I'm just gonna tell you, just tell them we're not interested.
One thing you got to remember, Microsoft creates operating system. They don't do
the support. No, well, well they do, but yeah, well
they don't do anti virus yes, right right, they make operating systems.
You got to get your own antibody. Yeah, And and they do not
monitor whatever you do. And whenever something goes wrong your system, they're going
to call you and say, hey, something wrong with your system. Yeah.
They haven't got the demandpire to do that exactly. They don't. And
you know, the frustrating part is that people fall for this and they give
them all this access. How many times have you and I had to deal
with that? Oh my gosh, I mean, you helped so many people.
But they get in there and they just they just give them so much
information. You know, be really don't be so liberal by giving your information
of Also, just remember you know, you know I asked this lady one
time. She said, well, they called me, they called me by
now. I said, I understand that. I said, just remember this.
Where did you buy your computer? She said Walmart? I said,
did you buy it from Microsoft? She said no. I said, then
how would Microsoft know your name and your telephone number? Yeah, that's a
good point. Yeah, And then they think about it. They're like,
yeah, that makes sense, Yeah, how would they know? You know?
But that's the way it is with everything, though, Jimmy, I
sit there sometimes and I talk to people I go. I don't know why,
and I'm still trying to figure this out myself. Why I had to
give up every bit of information to get a phone. You know, your
house address, your driver's license. You have to give all the social security
number just to get a phone. But you do it when you go to
get one and get set up on an account. You got to give them
all that information, I allow. When they get hacked. Guess who gets
all your information? Right, the criminal. And they've also got scareware pages
that actually it scares a tar out of here. It does more and more
realistic. Yes, yes they are. Yeah, yeah, people be surfing
along and they come to a vadio. We're worrying warning microsol has any detect
the virus on your you know, call his number and then we'll remove it.
Blah blah blah. And people sitting there going, you know, hear
that siren going off, you know, just drive them nuts, and they
call that number just to shut it up, you know, and don't do
that. Yeah, And then where they do, and you call that number,
they'll they'll give you a website to go to. You go to that
website and let's let them in on your computer. They go in there and
lock you out, and then they want fourteen hundred dollars or however much they
asked for it to let you back in, and if you pay it,
they got your money, and they still don't let you back in. Well
that's good advice, Jimmy, don't do it. Yes, Yeah, when
you hear those alarms, call Yeah. If you have questions and you get
one of those alarms, don't answer to it. I had called Jimmy,
I had what I had. One lady she she fell for that and she
had just lost her husband six weeks to that. They went in and wiped
her whole hard drive. She lost every picture she had her of her deceased
husband. I thought that was so cruel. Yeah, well that's what they
don't care. If it's not about whether they Yeah, they don't care.
They do not go in it to me, and they actually, like you
said, they have buildings that are actual businesses. They don't care to any
young, old, disabled, blind, can't hear whatever, They don't care.
They do not care. Along they can get your money, they would
do it. And there and here's another thing. They're not discriminatory. They
do it to everybody. They don't care if what age you are, what
nationality you are, what. They don't care about anything. They just want
to get your money. And you can be in a really hardship problem.
They don't give a flip. They just want your money. So be really
careful with those things, folks, we especially elderly, just be careful from
all these scams. We talk about this often, but I don't think people
really let it sink in. There's so much stuff that goes on. I
got scammed this morning, Jimmy. I was watching a video that I thought
was real. I was look at what somebody sent me. This happened on
the view of course, you know, it was some kind of a talk
thing. Jimmy goes, did you look at that? That's AI Driven?
And I'm looking at going now, I see it, but I didn't see
it at first. I was really sucked into it and I thought this was
a real, a real broadcast. Now how did you figure out to say
I driven? I actually seen how it was made. Okay, Yeah,
and when you look at it closely you can see, oh yeah, well,
they just don't sink together. In the conversation where she's looking she's looking
at the guy's neck and beyond and he's not even really there because it's it's
AI driven, So you have to be really careful about even what you hear.
You know, the world is is so right now inundated with false news
and false fake news stuff. It's not just fake news, it's fake everything.
Every videos. You know, some of this stuff is so staged.
And you know, there was one one group of videos on TikTok or not
TikTok but YouTube or whatever, those quick shorts, and it was one of
these ones that you really, you really get sucked into watching it. You
realize, wait a minute, one time, you'll finally just go this.
They're just acting this out. This isn't real. You know, you get
you all sucked up, but they can they can derive a narrative from that
fake video. So again you got to just be careful what you see.
Right, And a lot of people see this and next next to you think
it for real. And you know what's really funny is we had guys come
through here one time that was taking a trip. You remember him. He
came through Oklahoma, but he was doing the whole tour of the United States
and he was talking about how wonderful all the states were as he went to
different places. He said, you see on the news all these things,
but when I went to that state there, those people are really super nice
and they were so helpful and they helped me through this, you know.
And he just was taking this walking tour through the United States, and it
was really a cool video to watch. He did his whole journey. It
took him like five months or something like that to do this entire but if
you watch the news, it was up there and he was showing his whole
journey and he talked about different places he went, and there'd be a lot
of people that probably are listening to that. I have seen that. But
he was saying, you know, the world is not as we always perceive
it. Sometimes all the media makes it look as bleak as it's gonna be,
but sometimes it may not be that way. You know, when you
go to some of these towns, it may be a totally different thing than
what you see, right, And I found that with people, especially in
our area. I mean, people are friendly here. Right. If you
go out, you're gonna go walk around in Walmart and you run into somebody
and that you got something on your shirt. That's kind of funny. They'll
stop and talk to you about it. Hey, we're doing a barbecue if
you want to come, you know, and just people out of the blue,
And that's what really sells you on on fake news. You know,
you know that this stuff is it's not real. I get more comments over
sooner bull calf. I had one lady she keep the doors. She goes,
well, first thing you're gonna have news, turn that cap around.
She was just so funny. Eddie goes, yeah, but I'm not the
one coming to get something fixed. Yeah, yeah, yeah, I said,
that's all right, that's the go After that, what she said something
about I came here to get some intelligence, but you gotta turn that hat
around. But he said, yeah, but you're the weather broke your computer.
It was just funny. I thought that was really good stuff. We
had a glass. Yeah. Sometimes you got a laugh. You got a
laugh with people, and they do. He gets so many different responses.
Some of them come in and go, yeah, I came to the right
place. Yeah, this guy's got it together. The other ones are doing
that. You know. The two girls that came in yesterday, one of
them had a Texas shirt on the other one had a huge shirt on,
and I'm sitting there with a Sooner. I'm like, oh, I'm out
numbered. We're gonna take a quick break. We'll be back after this one
minute time out. Anniversary coming out called K one three three six one zero
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website at ernest heatonhair dot com. Welcome back to our check talk program seven
to fifty four remarkable sixty six degrees and our phone line is open and one
eight hundred and seven three six if you have a question in or commac,
gentlemen, take it away. Yeah, and I was telling you this morning
about some of the stuff with scams. One of the things that I had
found this last week that I read, actually watched the whole video on it
was the scammers using lost pets. When you post up about lost pets,
they go after money to get your pet back, but they don't even have
the pet. They pray on people say yeah, you're you're white and black
dog. You know that you're missing because they read something about what you were
looking they were looking for. I know right, word's out, but you're
gonna have to pay me to know where it's at. I want to reward.
They even go through Facebook and see see where you're missing a pet,
and then then they prey on you for finances in order to get your pet
back, but they don't really know where. You know where your dog is
or I've got your dog, but how much you're willing to give me to
get him bag. Yep. So be careful with those. Don't don't fall
into those traps we you know in selling stuff if you buy on Craig's List
or places like that. Do not meet at some location that's not visible.
Me at a police station, Yes, you can meet there. You can
meet at a really highly you know, trafficked place where there's lots of people,
and then do your exchange there if you're going to do something through you
know, like Craig's List or something, but it's just such a scary thing
to do that. Don't meet at somebody's house. Don't meet in a private
area where there's nobody. You know, there's an abandoned building on such and
such time, Just don't go there because you're gonna get scammed. I had
one of those situations years ago. I was buying something for a motorcycle and
the guy said, I want to meet you at this gas stations right up
off seventy five between here in SKYATUK and the place is closed, but you'll
see out there, there's no lighting, there's nothing. And I drove up
there and I was just looking. This doesn't look really all that safe,
so I said, I drove up and have a window up and I said,
hey, so are you the ones selling it? Yeah? I said,
can I see it? Well, if you want to get out,
we'll take it. No, no, no, no, just show it
to me and then I'll decide if I want to buy it or not.
And then he turned around to say something to me, and I knew it
was a scams. I just took off. And so you know, I
drove all the way up there for nothing. But you've got to be in
a more business area. And so if you're going to do that, make
sure you make plans to meet somewhere where it's visible. Well, well,
a lot of those are all back on these cell phone over marketplace yeah,
Facebook marketplace yeah, yeah yeah. People will post cell phones up. Most
of them are stolen, they've been dropped in water. Now you never know
that until thatter you buy it. And that's true, Jimmy, I'm glad
you brought that up. If you do want to go buy a phone that's
used from somebody, always do this before you If it's at that Hello screen,
like you're going to log in and do a new account, always do
this. Log in and make a new account, don't put any passwords or
anything. Just log in like you're gonna set it up as a new phone.
And if it comes and says, well, you need to put in
this email in order to unlock this phone. It's locked to somebody else's again,
yes you can. It'll be a paperweight to you. You cannot do
anything with it because nobody can break that out. It won't work anotherwhere.
Sometimes you can log all the way in and get in, but check your
cameras, check that it's got cellular access, you know, Can I put
my SIM card in here and at least test this to make sure I'm getting
access card tray. Remember that one lady that came in brought her phone in
with their daughter and they had just bought it online. It had no cameras
in it. Now that's whatever, and they didn't check any of that.
Came in the other day that didn't even have a ear ear piece. He
took his to get repaired somewhere and they didn't even put his ear piece back
in, and they told him, yeah, your speaker's just damaged. And
he didn't have a speaker in there to begin with. Yeah, So when
we open it up, I said, look, you're missing the whole thing
that makes all that work. And so that's why your face recognition, none
of that stuff works because just so he said, well, I had guys
do it at a cheap place. They worked out of their house. I
said, well, they didn't put all your stuff back. That's why it's
a cheap place. And that's why he's not advertised, because they don't want
nobody knowing when sometimes you're going to pay a little more, but go to
a place that's reputable, that knows what they're doing, and they're going to
do a good quality repair for you. Our goal at where we are Jimmy
doest computers, I do electronics. My goal is to fix the problem for
somebody. I don't want to send them out with more problems than they came
in with. We want to fix it so that you're happy with the repair
and everything goes smoothly for you. Not always is it going to be that
way, because sometimes people damage these phones beyond repair. So we are still
going to tempt We've tried to come in and see if we can recover data
from a water damage fane. Even though you can't, you know, sometimes
we try and at least see what we can do, and at times we've
been successful and be able to help somebody get back there right over by a
truck. Yeah, I get those two and we go through the whole process
to try to see if it's still going to be a usable phone. So
but just go to the right place, the people you can trust. And
where can we find one mister Charles Miller and one mister Jimmy Williams downstairs NBR
Electronics. It's where we're both here at kW AND Radio station on Frank Phillips
and Quapaw Yes in the corner. Got look for It's a great, big
white building here in Bartlesville with about twenty million satellite dishes, that's it,
and forty million birds. There's a lot of that. Three really good looking
guys. Man, we're handsome, you know, I'm telling you. Well,
yeah, Now everybody's going, oh please every day I did smoke coming
down the transmitter. Now and we go till for some real news. Flower
Land, where emotions are expressed in creativity is delivered Flowerlandflowers dot com, w Bartlesville two