WEBVTT

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Hello, and welcome back to another
episode of The Straight Shooter Recruiter. My

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name is Emily Durham. I have
been in talent acquisition for over seven years

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and my goal is to make content
that helps you thrive and you're nine to

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five and beyond. One day,
I'm going to add that effect in there

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for real, and you're gonna hate
me. Every time I do that,

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someone always comments in Instagram and my
dms through like Emily, who told you

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that was funny? And the answer
is nobody. Nobody told me, but

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I laugh doesn't account for something today's
episode And actually a lot of our episodes

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moving forward actually have a little bit
of spice to them. We're switching it

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up a little bit because if you
remember, if you're an og listener,

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you know that I always used to
have a segment at the end of the

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episodes answering your most popular questions.
But I have actually made a complete form

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where you can send in your questions. Whatever it is. It can be

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super specific, it can be generally, can be a topic. Whatever you

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feel like you need information on,
you can now submit it in the link

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that is now in the description of
this episode. So every single episode moving

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forward We're going to cover the topic
at hand, as we usually do,

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and then at the very end we're
going to be answering your questions. I'm

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so excited. The questions this week
are spicy, they are difficult, They

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probably apply to a lot of you, so trust me, you don't want

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to miss this. I am so
jazz Let's get into the episode. We

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have all had that one coworker who
is just a walking red flag, or

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that boss that goes out of their
way just to make your life more difficult.

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My personal favorite is the boss who's
always taking credit for your work,

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like slayh buddy. Do not love
that for you? And I really just

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want to spend a little bit of
time today talking through your toxic coworkers and

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your toxic boss and what we as
a collective are going to do about that

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so they don't ruin our careers or
our mental health. The reason I really

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wanted to make this episode now is
because this is one of the most commonly

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asked questions. And yes, I've
got some really juicy questions from our listeners

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at the end of this episode two. But I also made a TikTok about

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this gosh. I think like four
or five days ago and it's straight up

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going viral. We're almost out a
million views already, which is super bananas.

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So I know this is something we
all are experiencing and feeling, and

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don't worry. I'm also going to
spill a little bit of tea, if

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you will, on what's happened in
my career with some toxic people as well.

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Okay, I'm going to start off
with the obvious, which is,

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how do you know if this person
is toxic or if you know, we

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just don't have the best working relationship. Honestly, if you have to ask

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yourself if that person is toxic,
chances are they are. Most of us

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try to see the good in other
people. It's really not in my nature,

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at least to look at someone and
assume the worst, and I think

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for a lot of us that is
true. We look at our coworkers and

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we want to assume that they're smart
and that they're competent, and that they're

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capable. And it's not until they
show us that they aren't you know that

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we start to have some problems.
So if you are here, chances your

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coworker is toxic. But some sheer
fire ways that you can like for sure.

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Determine that and differentiate that is,
are they making mistakes at work that

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are genuine mistakes that just so happen
to be inconvenient. Is it maybe a

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one off chance that they were rude
to you via email, like it doesn't

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happen all the time. Maybe Susie
was just having a rough day. Or

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is this systemic? Are they consistently
doing the same things that kind of make

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your life difficult? Are they constantly
being rude or abrasive or taking credit for

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your work. The best way to
differentiate if they are just like kind of

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crap at their job or if they're
legitimately toxic is just the consistency and the

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intention. Do you think they intend
to be rude or are they just not

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very good at their jobs? And
how often is this happening? Is this

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an everyday thing or like a once
in a while they were kind of not

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on their a game? You feel
me? And the reason I think this

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is important is we really don't want
to label people as toxic or have that

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mindset in our own heads that they're
toxic, because frankly, that's going to

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impact how we interact with them,
how much we trust them. The relationship

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on the team. I always encourage
people to enter these situations with empathy,

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with an open mind. You assume
the best in your team, but you

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know, if the shoe fits and
they're coming across as toxic, then we

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need to protect ourselves so we are
not getting in a dangerous situation mentally or

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in our work. I'm going to
keep it so real with you. Dealing

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with a toxic co worker is so
much easier than dealing with a toxic boss

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because in theory, if your boss
isn't toxic, ultimately you can go to

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them when you have these issues,
not gonna lie. I have had several

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situations where I have worked with an
extremely toxic coworker. Some of the things

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that I experience were as like constantly
sending me the wrong instructions, like they

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would ask me to do work,
but then they would kind of mess up

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the instructions every time, so then
it looked like I didn't know what I

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was doing. Or they'd be super
gossipy, like they'd gossip about other people

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constantly, would be negative, they
talk poorly about our boss, like really

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just a very negative energy that they
brought to the team. But there are

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a billion different way that people can
be toxic. They can speak poorly of

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you. They can be like a
mean girl or bully, or is someone

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who's not inclusive. They can be
someone who's kind of trying to trick you

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with work, you know, like
they're going to start sending you their work

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to do or wrong instructions. They're
basically someone who probably isn't very secure in

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who they are and frankly, probably
isn't great at their job, so they're

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going to try and manipulate the situation
so that they can manufacture it such that

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they always come out on top and
you always come out on the bottom either

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way. I think someone who is
behaving this way it's a sign of insecurity.

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Like I have a difficult time believing
that you, as a person want

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to do this unless you are deeply
insecure and aren't, like, you know,

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confident in your own abilities without having
to orchestrate and manipulate people around you.

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Now, But that being said,
sometimes people are toxic without intending to

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be toxic. Maybe they were starting
their career at a really toxic company and

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they just think this is how stuff
works. Probably it shouldn't be how stuff

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works, but maybe that's the case. For them, right is they have

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this toxic one off situation and that's
what they think is normal, and now

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that's how they operate. So again, go into the case with empathy if

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you do come across a very toxic
co worker. My number one piece of

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advice is get every single thing in
writing. When they ask you for something,

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go back to them and say,
thank you so much, I really

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appreciate it. Can you please write
that down via email? It's how I

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track my deliverables. No it's not. I don't care if it's not,

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because you want to know what we're
doing. Number one, we are protecting

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you from that person coming back and
saying, oh, you did something wrong,

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or oh I didn't ask for this. I asked for that. Oh,

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clearly you're not good at your job. I should talk to your manager.

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No, no, no, We've
got it all in writing. There

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is zero room for confusion here.
Plus, if they start getting rude or

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snippy or snappy or any of those
little words that I just made up,

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the good news is we have it
written down. Yeah, we have that

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written down, So we have an
entire paper trail, and if things start

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to get messy, you loop in
your manager for your backup. That is

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all you need to do. I
don't want you being like the deliverer of

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justice. I don't want you being
the crypt keeper. I don't want you

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taking on any additional responsibility. Ultimately, protect yourself by having a paper trail

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and then flag it with your manager. Go talk to your manager, tell

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them what you're experiencing, and don't
come across as like a tattletale or like

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you're being Cattie. Sit down with
your manager and say, I've been struggling

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working with Susie and I need honest
feedback. Is there something I can do

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better because here's what I'm experiencing.
And if you frame it that way,

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I guarantee your manager is going to
say, Okay, something is wrong with

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Susie. Let me go talk to
her manager. And then suddenly it's not

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your problem. But you are reaping
the benefits of having that conversation. Now,

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Bestie, bestie, bestie. If
you are dealing with a toxic boss,

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I am going to give you some
tips, but I'm going to keep

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it real with you. You should
not have to deal with someone in leadership

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making your life difficult. The entire
function of having a boss, the entire

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point is for them to help accelerate
your career and best in your growth and

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ultimately make your life easier. Yeah, is actually a part of your boss's

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job. Think about what they're getting
measured on. Yes, they're getting measured

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on whatever the relevant results or KPIs
are in your team, but they're also

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being measured on their ability to manage
a team to help with scheduling to be

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a part of your career development plan. So if they're not capable of doing

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that, hello, they're not good
at their job and probably not a good

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person. Like wouldn't you want to
see the people on your team succeed?

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And there is a difference between not
being good at your job and being a

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little bit toxic. You know Q
the Britney Spear song. We all know

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and love it, but there are
some differences there. Some of the most

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common ways that I see people talk
about their toxic bosses is most particularly with

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them taking credit for their work,
with them being really manipulative, so they

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give feedback in a way that's kind
of like designed to make you feel bad,

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where they pick favorites or they're not
honest about their expectations of you.

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They set you up for failure with
the projects. All of these things are

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valid. All of these little things
that kind of may you feel like you're

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not good at your job, that
is not your fault. That is the

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fault of a leader who clearly either
doesn't want to be a people manager or

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ultimately is more worried about their own
growth and their own development than yours.

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If you are finding you're experiencing that
toxic boss, do not love that for

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us. A couple of things I
want you to do. Number one,

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nothing wrong with you asking for everything
and writing from them as well. I

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also think that's a great way for
you to track your deliverables. That's a

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pretty standard thing to ask. However, if that's not going to cut it,

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and I honestly, in most cases
like this, I don't think it

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will cut it, you probably will
need to step it up a little bit.

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Book a one on one meeting with
your manager, sit down with them

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and say, Hey, Susie,
I'm starting to feel a little bit like

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there's an opportunity for us to adjust
our communication style, and I just want

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to understand what I can specifically do
to improve my communication or my deliverables,

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so then you can pause. They
might say okay, yes, I find

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when you email it's a little confusing, so things get lost in translation or

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this or that or the other.
Chances are though they're going to say,

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no, everything's fine, and what
are you talking about? And this is

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where you're going to come in with
the kicker, and you're going to say,

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my career is really important to me. I would love to understand a

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bit more about what the expectations are
of me and this role, and if

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there's areas of opportunity for me,
because I've been noticing that on certain projects

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XYZ keeps happening. That's where you're
going to insert some of the struggles you've

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had and you just want to avoid
that to make sure that we're able to

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deliver the best results for our customers. That is the most perfect way to

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handle that. If that manager has
emotional intelligence, they're going to be able

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to read between the lines and basically
say, Okay, you're not feeling good

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about our relationship, here's what we're
going to do about it, and they're

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going to be there to support you. I got bad news. If your

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manager already is not thinking of these
things, I highly doubt you having this

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conversation is going to change anything.
So if you do have an exceptionally toxic

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manager and you're brave enough to have
that conversation, which I love that for

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you, you've got two other roots
before we quit. Actually you've really only

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got two roots in total. You
can go to their manager. And that's

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a little shifty, that's a little
question marky because sometimes that can be perceived

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as like, oh, you're going
above somebody's head. It's a little scandalous.

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You shouldn't be doing that. I'm
kind of of the opinion I don't

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give a shit. I really don't
care. And you want to know why.

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It's either I go above your head
and try to get you to improve,

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or I'm quitting. So that is
one thing you can do, is

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go to that person's manager. And
the other option is leaving. And I'm

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going to be so real with you, probably that is the option you're going

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to have to take unless you're comfortable
accepting this treatment from your manager. Whoop,

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did you just hear my emails?
Go off slay? That was literally

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my manager emailing me. Except he's
fantastic, so no complaints. But I

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literally want you to go in have
that conversation and then be ready to walk

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away if nothing changes, because you
cannot change a manager. And if anything,

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sometimes when you bring this stuff up, they're just going to turn around

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and make your life hell. So
be ready to have the conversation. But

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my advice start looking for a new
job. All right, It is time

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for Questions of the week. Friendly
reminder. If you want your question answered,

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you can always go down into the
link in the description and send it

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in. How should I deal with
a toxic manager who reports to another toxic

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leader that supports her no matter what. The leader really has an army of

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people mentality, and those are the
people she supports, and those are the

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people who support her. Some people
have been around for over a decade honestly

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without doing any real work. This
leader invalidates any claims or issues that people

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might have regarding some of her direct
reports. What should I do? Oh

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my gosh. First of all,
thank you so much for submitting this.

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This is literally like a layer of
toxicity and a layer of nightmares. And

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like I said, when you are
having a toxic manager or a toxic person

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in your life, one of the
easiest things you can do is go to

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your manager or your manager's manager and
basically ask for backup, but because you

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have so many toxic people at this
company, there's really no where you can

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go in order to get this resolved. And you are to literally hate my

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response. But when there is a
toxic culture at a company, it's not

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just a toxic person or a toxic
one or two people, but the actual

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fabric of this company is toxic.
Otherwise all of these people would not have

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been hired into these positions, they
wouldn't have been promoted, they wouldn't still

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be in the role without really like
producing any tangible work. This is a

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company that probably doesn't value their people
and doesn't value the leadership, because a

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good leader, when you raise a
concern would say, oh my gosh,

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how can I support how can I
help you? How can I be there

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for you? What they're instead saying
is, oh, you've a problem,

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Okay, have fun dealing with that
by yourself, Thank you so much.

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Like that is not the kind of
place that is going to enable your growth.

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And let's say you do stay there. Okay, let's say you don't

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leave this company. What are you
going to do? Get promoted and work

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with these managers directly? You don't
want to do this, so as much

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as I would love to tell you, go talk to your manager, tell

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them how you're feeling. You have
and guess what the company has shown you

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time and time again, they literally
don't care. My biggest piece of advice

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for this one, I'm so sorry. This is a quite your jock moment.

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This is a hashtag quit your job
moment. Dear Emily. Are we

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saying Dear Emily? I love that? Can we please start doing that?

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Like a Dear Emily segment? I'm
reaching out because I made a really good

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friend at work. She and I
started working together on the same team last

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year and instantly hit it off.
We started to hang out outside of work

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over the last couple of months,
but lately I've been noticing things change while

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we're at work. When we hang
out outside of work, we don't really

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talk about the office or our jobs. It's just like a normal friendship.

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But lately, when I'm asking her
to do tasks for us and our team

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while we're at work, she starts
to complain or asks me to do it

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myself. When I send her emails, she often doesn't reply, and when

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I bring it up, asking her
to complete her portion of the tasks or

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projects. She simply brushes it off
and tells me to take on more responsibility.

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I'm starting to feel taken advantage of
and it's impacting my friendship. What

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should I do? Oh my goodness, gracious. First of all, what

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a juicy question. I love the
juicy questions. And I'm sorry that you

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going through this because it is so
hard a to make friends as an adult,

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but be to take a work friendship
and make it a real life friendship.

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That is hard. That does not
an easy task to be doing.

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So I'm sorry that you are going
through this, but holly crapically, Okay,

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here's my general advice as I'm breaking
it down. Number one, I

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understand that this is impacting how you
see her in your real life as a

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friend, because you're looking at her
at work and it's like, dude,

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you're kind of being an asshole,
Like you're not being a nice person to

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deal with. I always think the
best thing to do is have honest communication

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and conversation. I would sit down
with her at work, and it doesn't

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have to be anything super formal,
but maybe when you're like grabbing lunch,

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you're grabbing coffee. Let's pretend her
name is Susie because that's the name I

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always use. You could say,
Susie, I love hanging out with you.

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But I've actually noticed every time we've
been working together on projects recently,

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you haven't really been submitting some of
your work or completing some of your work.

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Is everything okay? Start there.
You want to make sure, like

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maybe she's going through something, maybe
she's feeling insecure. Be a friend first

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and ask her if she's okay.
If she responds and says no, everything

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is fine, that's when you can
say okay, because I've noticed that I've

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had to take on a little bit
more work, and I want to make

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sure that we are splitting up the
projects how we're supposed to be based on

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our job description. So if you're
okay with it, maybe we can talk

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about how we can mitigate this in
the future and break apart some of our

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responsibilities more clearly. AKA, let's
make a list of the things that you're

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responsible for so I can hold you
accountable to it. Chances are she's probably

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going to say okay, Like if
this is a real friend, maybe she's

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just having an offseason or is not
feeling great, you know, mental health,

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all of those good things maybe she's
just feeling a little bit disengaged or

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stressed out, and if you provide
her with a little bit of structure and

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like a list basically of things she's
responsible for, that might be enough.

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Like that might help enough. However, if it doesn't and she resists and

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is like, what are you talking
about? Like, no, we're fine,

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no where this, that's where you
kind of have to say, Okay,

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totally get it, and you're my
friends. This is kind of uncomfortable

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for me to talk about. But
here are the three or four examples where

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that wasn't the case. So I
just want to make sure we're getting ahead

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of this. A reasonable person is
going to respond to that and understand.

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An unreasonable person is not going to
respond well to that and probably won't respond

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at all. So you need to
remember that even though this is your friend

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outside of work, the fact that
she's not supporting you at your job probably

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is indicative of how much respect and
care she has for you generally. So

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I think it is right to impact
your friendship because a real friend would not

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be putting you in this position,
at least not without some kind of a

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disclaimer like, hey, I've been
really distracted the last couple of weeks.

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Sorry, I've had a rough week. Likes, that's fine, that's life.

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We all go through that. But
also say, sit down, have

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a conversation, focus on how she
feels, on empathy, and on finding

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solutions together, and if she is
resistant to that, it's time to talk

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to your manager. I'm sorry,
but her inability to do her job should

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not be your problem. And I
know that is a hot take, but

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that's that's how I feel. That's
how I feel. I'm ten out of

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ten excited for next week's episode already, and to day's episode isn't even done.

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Like that's just where we're at.
Because the questions y'all sent in are

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so juicy. We're going to be
talking about how to ask for more money,

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how to deal with difficult people.
We're going to be talking about international

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jobs, international students, maternity leaves, like we are going to get into

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literally everything, and your questions are
good, and honestly, they're kind of

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entertaining. I hate to say it, but your workplace drama it's kind of

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a slay And I'm excited. But
I can't thank you enough. I really

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hope that this episode was helpful,
gave you kind of like a leg to

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stand on. You feel me something
to really help you back up dealing with

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that toxic as coworker, just so
you don't have to deal with it by

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yourself. Don't forget Submit your questions
with the link in the description of today's

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episode. Check me out on my
other socials at emily dote dot recruiter,

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as well as my YouTube channel.
Why is my voice doing this? S

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00:18:45.599 --> 00:18:49.039
O S What was that? I
just got so raspy. I kind of

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00:18:49.079 --> 00:18:52.799
liked it. It's kind of a
vibe. But that is it for today.

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I am ready to go make my
second coffee. This is it's actually

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seven and so it's oh my god, my voice am I okay, Oh

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00:18:59.599 --> 00:19:03.359
my god, it's seven am.
So I'm recording this literally like right before

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my work started, which is why
I was surprised I got an email,

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But say Levy, and I'm actually
going to go start my nine to five

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job now. So you and I
are in the exact same boat. Bestie.

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Thank you so much for hanging out
with me, and I'll talk to

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you next week.

