WEBVTT

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Yeah, ripped news indeed advice,
so you don't have come running just as

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fast as you can. Shooter's gonna
help come. Man, This is the

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Troubleshooter Show. No Tom Martino,
Hi, Tom Martino here, Welcome to

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the show. It is card Day. Today we will be solving problems,

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answering questions, and taking complaints and
making your life just a little easier.

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All you have to do is give
me a call at three all three seven

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one three talk three all three seven
one three eight two, five to five.

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What's going on in your life?
How can we help you? I

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just have one thing to say,
really, and I'd like you to just

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pay attention because this is, uh, it's kind of serious. Okay,

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so hang on a second, just
be patient because I think you'll like what

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I have to say. You're ready, You got the whole My memory is

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fine. No, when the fall, No, I guess I just forgot

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when the report made several claims over
mister Biden's mental Competcency. You said at

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the table, there'll be time enough. A well meaning elderly man with a

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poor memory. My memory is fine. There you go, there you go.

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Now. The best we have to
offer this country is him and a

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malignant narcissist. I can't believe you. What nothing? Do you think we

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have good choices? I'm not here, I'm not going down. Do you

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think we have good choices? Mark? Or are you just picking the lesser

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of me? I love when Biden
screws up you and every other pun din

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out there. I'm not a hash
to throw Trump involved in it too.

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He can't sit back and just take
his own crap. I'm not, I'm

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not. I'm not exactly what you
can. You say that we have two

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great choices for president. You can
do you can do better on American Idol.

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We would do better. We would
do better choosing a president on American

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Idol. Just ask people to come
and and and and audition walk that line.

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Hey, Tom, I have a
question for you. Would you rather

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have a donnering old man for the
next year or a giggly idiot if the

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vice president takes over? I didn't
look at first of all, I said

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we have no good choice. That's
what I said, didn't I I wasn't

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saying we have one choice that did
a lot of great for this country,

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whether you recognize it or not.
No good choices. Look, if you

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want to Look, I'm not saying
that the politics were not better, or

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the or the Congress didn't do I'm
not I'm not saying it when I don't

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even they didn't Actually the economy wasn't
really that was The economy wasn't really that

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much better. Yet, listen,
I'm not for Biden. I'm not for

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Trump. You don't like it?
Do you? You hate when people actually

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speak truth, don't you? You
actually hate it. We're talking about Biden,

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but you have to bring up Trump. It's absolutely what I said was

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we'll be on MSNBC. What I
said was there's no good choice. You

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don't hear that on MSNBC. They
love Biden. Everyone loves Biden. I

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am saying we have no good choice. If you tell me that you believe

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that Trump is a great man,
you're full of trap. Okay, and

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he wasn't a great president. And
you want to know the truth. If

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you really look at facts and not
your political leanings, you will see that

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we don't have a good choice.
That's all I'm saying. We don't have

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a good choice. I think we
should be ashamed of herself. This is

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either are the two best people we
can set up and anybody, anybody truly

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examining themselves, would say that.
Am I saying that one wouldn't be better

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than the other. Of course I'm
not saying that. Of course there's always

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going to be one better than the
other, depending on your leanings. Of

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course there is. But if you
look at the fundamentals, tell me,

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tell me what Tell me what was
so much better? You know? I

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mean, come on, when you
really, Mark, do you really look

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at him and say he's a great
man, either one of them. I'm

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not going down your rabbit hole.
Man. They told the guy that he

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was what. He had hookers pissing
on him in Russia, and that was

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his first year of his presidency.
They tried to set the guy up in

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every possible way that if anybody could
imagine. Of course, of course he's

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the bad guy. Mark. I
didn't say he's a bad guy. I

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said there, but we have a
poor choice, That's all I said.

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We have a poor choice. No
matter who you pick, we have a

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poor choice. Is better. I
remember the name, by the way,

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but I don't deny. Today is
kid die And I listen, see Mark

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is making He's making his pontifications.
What I'm saying is this. We don't

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have a good choice. I am
saying is one better than the other?

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Probably, I'm not saying another thing. Did they do we have a country

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that is out of their minds when
it comes to derangement Trump Derangement Centem.

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We absolutely do. There are people
out of their minds. I I'm the

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one who brought it up the day
after our couple of week or two after

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when when Trump was elected, they
had a million women in March talking about

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how they lost their rights and not
one right was sacrifice, not one.

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Nothing had changed. People are deranged, But that still doesn't take away from

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the fact that the man is a
scumbag, just like Biden is. They're

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both scumbags and we're putting them up
as president. And if you don't like

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hearing that, I'm sorry. They're
both scum three all three seven one three

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talking. But Mark, I know
you disagree. I know you love Trump,

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you think he's a great man,
but I don't. By the way,

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I don't think Biden's better. Okay, I don't think he's better at

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all. I think Biden is a
sorry excuse for a president, along with

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his crooked, corrupt son and family. I really do I believe that man

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is so corrupt. So you know
what, four time, you know that's

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going to be a hard choice.
Maybe I'll just write in Mickey Mouse or

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maybe no, no, I don't
like Disney either, So who the hell

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do I write in? Let's let's
all write in Mark. Yeah, god

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forbid? John? What's going on
with you? Man? What's happening?

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John? Let's talk, bro?
What's going on with your flooded? With

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your house? I hope you didn't
get flooded. Yeah, well, you

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know, uh, right before Thanksgiving, our upstairs toilet valve ruptured while we

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weren't home, and so well that's
good because a flood wouldn't be covered,

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but a broken pipe would. Yeah. Well yeah, every day everything's going

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good. But you know, my
question for you is, like, like

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service Master came out, they did
a good job, and you know,

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they found some asbestos. Of Meridian
Company came out and they did an awesome

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job too, And then I got
a they had to come in and do

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a the rebuild and the guy that
they kind of recommended, uh who record?

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Wait, who's they recommended? Oh? I just service Master? All

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right, how did you why did
you call? I'm just curious why did

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you have service Master come out?
Well, because, I mean it was

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it was kind of weird. We
got American Family, you know, it's

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it's linked into our mortgage and okay, no, no, it's not linked

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in to your mortgage. You have
American Family. An American Family is a

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company you chose. An American Family
is one of the worst companies you can

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have, and they recommended Service Master. Is that right correct? Do you

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think that American Family, the suckiest, one of the suckiest insurance companies alive

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would recommend the greatest restoration company to
spend the money they needed to spend to

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make you one hold? Do you
think they would Who do you think an

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insurance company will recommend I would hope
they would. Yeah, but they won't.

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Okay they won't. They're gonna find
the quickest, fastest, and cheapest.

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Here's the deal. Service Master wouldn't
have been my first choice. Am

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I saying they're lying sheets and crooked? No I'm not. I'm just saying

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they wouldn't have been my first choice. American Restoration twenty four to seven would

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have been, or or any number
of companies. But here's the bottom line.

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Service Master has no business recommending a
restaurant, somebody to build the come

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to rebuild. So you had American
Family recommend service Master. Now you have

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service Master recommend a contractor. So
who did service Master recommend for the for

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the contracting, Well, they recommended
like Ati and a bunch of other ones.

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But I went ahead and got my
own. Oh good, So you

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didn't take service Master's recommendation. No, no, no, But my question

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for you is, good, who
did you end up with for rebuilding?

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Aga? Construct? But the estimate, the rebuilt estimates like sixty thousand,

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and he's he's asking thirty thousand dollars
upfront from the insurance. Goodbye, goodbye,

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goodbye. That's what I say.
Goodbye, Now that's what I say.

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Yeah, not to you. But
why would they want that? How

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would you justify that or anybody justify
that in your own mind? John?

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You know? I you know,
hey, John, how did you?

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I got another question? Service Master
did not recommend Ata. How did you

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find him? You mean? Ati? Ati? I'm sorry? Ati?

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Yeah, yeah, Well you know
what it was was the Uh, I'm

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just asking how you found out?
I just called I just started looking at

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like in Google and really so there
was no recommendation, no references, no

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nothing. You just started looking at
Google. Yeah, well be because had

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never been through this before with our
house. Hey Tom, I buy the

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hold on. I'm a little confused. I look up ATI. They do

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do reconstruction and demolition. But they're
they're basically the same thing as service Master.

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I don't right, they're a restoration
company. Well, see what it

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was was they when the service Master
came in and then they after they got

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everything dried out, and that was
kind of a mess too, because they

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you know, kind of melted a
wire from from my two twenty from the

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house to the roof, or from
the pole to the roof, and they

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fixed that, but they found asbestos. So Meridian came in and they did

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this asbestos mitigation. And who called
Meridian? Who called Meridian? I did?

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I did? And how did you
find Meridian? Well we do that.

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We do their autoblasts. Okay,
good, okay, you know them.

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So did they do a good job? Yeah, they did an awesome

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job. And then they did a
bunch of flood cuts and you know,

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they did this I'm calling I started
I started in the of uh the phone,

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you know, the Google whatever for
rebuild and this guy Kyle from uh

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kg A. You know yeah he
se he seems pretty good. Hey,

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John, what's the problem. Well, they want half. You didn't hire

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them. Did you sign a contract
with ad I A T I. No

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no, no, no you mean
kg A No no kg What the hell

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you just said? You just said
A T I you hired to rebuild?

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No? No, no, no
you missed them. No, it was

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the kg B A T I see
I had I had to get I got

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like three or four different estimates.
Okay, hold on, before you go

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on, John, before John,
before you go on. I'm just a

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kind elderly man with poor memory.
So let me go over this. And

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on Thanksgiving or right before Thanksgiving,
you had a flood. Service Master cleaned

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it up and discovered asbestos. Then
you called Meridian to mitigate the asbestos.

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After you did that, who did
you hire to rebuild? I haven't hired

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anybody at we're doing the estimate.
Thank god you did. Thank God,

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because I'm going to help you do
the right thing. Thank you God that

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he did not hire someone. Now, what are your questions? Go ahead,

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sir, I'm sorry, keep going. Okay, the questions I have

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are I mean, because are some
of these companies that are asking for like

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half down, but nope, I
don't. I don't like doing any money

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down there. Well, you can
do some when they start work, do

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not put half down. I don't
care who they are. Yeah, but

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they're doing it like they they they're
sending the bill, they're sending the estate

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mens to the American Family adjuster.
Man, it's just everything's just taken.

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Okay, Here's what I want you
to do, John, Here's what I

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want you to do so you don't
get ripped royally. I want you to

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call Matt. Listen, just listen, bro. Call Paragon Services, Matt

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Stanford, a public adjuster. Let
him review your claim. You would be

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better to get him on your side
because you will never, and I am

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saying, never be treated fairly by
American Family. That's number one. Number

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two. Only hire good contractors that
you can check out that do not want

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fifty percent down, and preferably someone
on my referral list. If not,

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just don't pay fifty percent down.
Period we have. If you call mad

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Up, he can probably connect with
Genesis. Genesis can come out and actually

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do all the estimates, and then
Matt knows every nickel he can get It's

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gonna be your best deal, and
Genesis will do a great job on your

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house, and Matt will get you
every penny. It's the best way to

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deal with this. Please do what
we said. If not, good luck

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on losing your money. Three oh
three seven to one three talk seven one

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three eight two five five. Give
him the number for Genesis. Please,

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we got more coming up. Go
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paying too much your coverage at dozens
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three seven seven to one help.
You'll think you're his only customer when you

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00:14:56.919 --> 00:15:01.039
choose Frank durand the real estate Man
dot com to list your home with Remax

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Alliance three all three nine two zero
sixteen twenty two. Tom Martino, your

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troubleshooter three O three seven one three
talks seven one three eight two five five.

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You know I like to think of
myself as impartial. I get a

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text here saying Marcus right, the
Trump economy was way better by saying that

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the economy isn't better, or excuse
me that Biden's economy isn't wasn't it,

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or Trump's economy wasn't any better.
You're showing that you're economically ignorant. Well,

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thank you. If you want to
text me, you can go five

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seven seven three nine. I absolutely, honest to God, have no dog

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in this fight. I want what
wants. I want what's best for everyone.

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But let's just take some things in
job gains, job gains. Now,

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this is coming out of co That's
exactly right. Mark. I know

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that I'm not trying to make a
case. God damn it, I'm not

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trying to make a case for either
one. They watched the Come on,

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man, I'm just saying. I'm
not trying to make a case. What

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I'm saying is there was more job
growth under Biden than when Trump. When

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Trump took over and Biden took over. Obviously Biden was taken over after COVID

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there had to be one. The
unemployment rate the same lower under Biden.

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Economic growth, the gross domestic product
grew more under the under Biden in his

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first couple of years than than than
Trump. But Trump then afterwards was hampered

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00:16:41.679 --> 00:16:47.759
again by the pandemic. Gas prices
were better under Trump, way better,

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and doubled under Biden. If you
look at home prices and accessibility, you

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00:16:53.360 --> 00:17:00.320
have more people buying homes under Trump. More people could own home homes and

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00:17:00.399 --> 00:17:06.160
afford that. Mortgage rates swored under
Biden. How about just basic stuff like

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bacon, bread, eggs. I
was just gonna say inflation. Inflation was

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00:17:11.680 --> 00:17:15.799
a persistent challenge for Biden. Trump
kept it under If you want to give

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them credit for every the reason it's
a challenge to him, though, is

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because he's the one that created it. He was giving money out like candy.

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Disposable income, Okay, disposable income. People had more to spend under

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00:17:30.359 --> 00:17:37.480
Trump with disposable income than Biden.
The stock market has continued its steady ascent

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from Trump through Biden, and any
ups and downs were about the same.

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So there's no real change in the
stock market. I mean, Trump said

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00:17:48.119 --> 00:17:52.119
the stock market would tank forever and
it didn't. Student loan debt, well,

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00:17:52.160 --> 00:17:56.599
guess why student loan debt is down. Guess why? Because Biden wrote

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00:17:56.599 --> 00:18:02.319
it off with my tax dollars.
Exactly, consumer sentiment. I just paid

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00:18:02.359 --> 00:18:07.759
for someone's degree in bs. Now
listen to this consumer sentiment. This is

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00:18:07.839 --> 00:18:12.680
amazing. What do you think the
attitude is of Americans right now? On

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the despite the economy's strength, Americans
appear despondent when it comes to the feeling

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for America. However they hate America. Well, no, they're despondent about

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the future of America. The sentiment
under Trump, now, this is one

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thing, truly, I must admit. Under Trump there were very high consumer

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sentiment feelings about the economy and about
the country. And even though hold On,

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00:18:44.279 --> 00:18:48.880
even though he had low ratings,
with Biden, who has even lower

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00:18:48.000 --> 00:18:52.200
ratings, the sentiment is at an
all time low for this country. And

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00:18:52.279 --> 00:18:56.880
again, I can't say one way
or the other. The federal deficit peaked

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00:18:57.000 --> 00:19:03.960
under Trump. Both he and Biden
have added trillions to the debt. It

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00:19:03.079 --> 00:19:07.359
peaked under Trump. So I'm looking
at all these factors. I'm not saying

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00:19:07.359 --> 00:19:11.000
one was better than the other.
It's definitely a mixed that is a muppet

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00:19:11.160 --> 00:19:17.480
at best. One has no brain. Who do you want on the code?

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00:19:17.519 --> 00:19:19.240
Now? The only good news about
Joe People are going, oh my

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00:19:19.319 --> 00:19:22.680
god, we want this guy in
charge of the nuclear weapons. He's got

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00:19:22.680 --> 00:19:26.039
the football. Well, I want
to put everybody at ease. There the

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00:19:26.160 --> 00:19:33.039
guy already forgot the code, so
that part doesn't matter. Pressure. Hey,

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00:19:33.680 --> 00:19:37.599
Dennis, you know I hope,
honest to god, I really hope.

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00:19:37.640 --> 00:19:44.240
When people hear me asking questions and
bringing up things on both sides,

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here's what people do. They immediately
think I'm sneaking in an agenda, and

250
00:19:48.359 --> 00:19:52.160
it's it's just not the way it
is. You See, Mark can't have

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00:19:52.200 --> 00:19:56.119
a thought without having true good and
a bad. Can't Mark. You cannot

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00:19:57.119 --> 00:20:03.319
biden without a winner? Mark,
Why good and bad? Loser? Winner?

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00:20:03.559 --> 00:20:10.960
He does not have a thought that
actually considers all elements. He has

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00:20:11.039 --> 00:20:14.400
to go one side or the other. You're either good or bad. You're

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00:20:14.480 --> 00:20:17.400
either up or down. Yeah,
that's the way it is. Mark.

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00:20:17.480 --> 00:20:19.680
With you, you you just don't
look at everything. Yeah, win or

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00:20:19.759 --> 00:20:22.599
lose. Maybe he's a better way. What's going on with you, Dennis?

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00:20:22.640 --> 00:20:29.319
What's happening? I got my father
in law was about to die in

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00:20:29.359 --> 00:20:36.319
Arizona, and he has a lot
of property and vehicles and stuff like that,

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00:20:36.400 --> 00:20:40.519
and he's had his girlfriend for two
years. So my wife just went

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00:20:40.559 --> 00:20:45.920
out there yesterday and she called and
she called his girlfriend about the cars.

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00:20:47.079 --> 00:20:52.200
He has like seven or eight cars, and ATVs and boats and stuff like

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00:20:52.240 --> 00:20:52.920
that. And she said, well, you don't have to worry about any

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of that. It's all mine.
Okay, Now I'm gonna tell you a

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00:20:56.799 --> 00:21:03.640
few Hold on, Dennis, just
hold on one thing at a time.

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Did he hold this woman out or
ever talk as if she is his spouse

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just a girlfriend? As far as
we know, she's getting the house.

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00:21:15.119 --> 00:21:18.839
We already said she could have the
one of the house. I'm not saying

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listen, Dennis, I'm not asking
anything about what you guys have agreed to.

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I'm asking some straight questions. First, did she ever consider herself married

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to him? Probably? I'm going
to tell you that if they claim,

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if she claims she was a spouse, you have one set of problems.

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00:21:37.880 --> 00:21:41.200
If she was not a spouse,
you have another set of problems. She

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00:21:41.240 --> 00:21:47.680
could be just an air Now.
Is there a will? Yes? And

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00:21:47.880 --> 00:21:52.599
in the will? When was it? When was it the latest amendment or

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00:21:52.720 --> 00:22:00.160
change to the will? That thing's
probably six or seven years old. I'm

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00:22:00.200 --> 00:22:07.160
not sure she does the will name
her in anything? No, okay,

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00:22:07.200 --> 00:22:11.799
only just three kids. Then let
me ask you something. Why did you

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say we agreed to let her have
the house. Why would you do that

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00:22:15.160 --> 00:22:18.039
if this woman knew him for two
years? By the way, how old

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00:22:18.160 --> 00:22:22.799
is your grandfather? Is your father
in law eighty four? How old?

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00:22:23.000 --> 00:22:29.759
How old is the woman? Seventy
seven or seventy eight? I think okay,

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I mean it's okay. I just
want to make sure it wasn't some

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00:22:32.480 --> 00:22:34.480
kind of hustle. I don't think
it is at this point. But in

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00:22:34.519 --> 00:22:40.519
any case, what do you think. Why are you saying you're going to

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00:22:40.599 --> 00:22:44.640
give her the house? Why?
I'm just curious. Well, because he's

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00:22:44.680 --> 00:22:49.200
been sick, he has cancer,
So why are you giving the house to

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00:22:49.680 --> 00:22:55.359
the girlfriend of two years? Well, he said he wanted to give it

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00:22:55.359 --> 00:22:57.599
to her. Okay, you're a
good man, because you know what,

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without that in writing, that would
be very difficult for anyone to know.

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So that's you're a good man.
So you're going to honor your father in

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00:23:06.079 --> 00:23:10.200
law's wishes and sign the house over
to her. Right, Well, if

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00:23:10.240 --> 00:23:11.680
he already signed it over to her
at the courthouse. We went to the

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courthouse in Arizona and they did the
paperwork on it. I guess when did

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they do the paperwork when he was
dying? Yes? Yeah, well he

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00:23:22.039 --> 00:23:23.920
screwed her. Boy, he screwed
her when it came to taxes. But

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00:23:25.000 --> 00:23:27.960
you don't care. He totally screwed
her. Let's talk about another thing.

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00:23:29.359 --> 00:23:32.599
All of the other vehicles and stuff, she says, our mind. And

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how does she stake that claim?
Well, he pays cash for everything.

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How does she stake the claim that
they are all hers? That's just what

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she told my wife when she called
and said, well, we need to

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because they have he has cars in
a storage place, he has cars at

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00:23:51.720 --> 00:23:55.279
somebody else's house. He had and
who are they titled to? Who are

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00:23:55.279 --> 00:23:59.319
they titled to to? My father
in law? But she, okay,

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00:23:59.359 --> 00:24:02.440
then there's no way she can get
them. Okay, but you have to

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00:24:02.519 --> 00:24:06.200
go there and open a probate.
And I'd put the house in it.

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00:24:06.240 --> 00:24:08.440
Man, I don't even care.
I mean, that's crazy. She's telling

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00:24:08.440 --> 00:24:11.759
you she's going to keep everything,
But you guys are so nice, you're

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00:24:11.799 --> 00:24:15.519
going to give her the house.
I think you're creating your own issue.

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00:24:15.200 --> 00:24:18.599
I think that's a point mark of
negotiation. I think you're right. But

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00:24:18.680 --> 00:24:22.400
she already had the house. He
signed it over to her. Oh that's

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00:24:22.519 --> 00:24:27.519
right, that's right, he already
signed it over. I forgot about that.

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00:24:27.759 --> 00:24:30.960
She swooped in in two years and
it is going to get everything.

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00:24:32.000 --> 00:24:33.839
Oh, I know, I know, But listen. If they're titled in

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00:24:33.920 --> 00:24:38.079
your dad's name, she can't retitle
them without probate. You have to open

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00:24:38.119 --> 00:24:44.079
the probate and the will, will, and the and the law of If

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00:24:44.079 --> 00:24:48.200
they're not mentioned, then the ordinary
laws of inheritance will take over. She

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00:24:48.400 --> 00:24:53.799
will not. And even if she
says I was a spouse, she's only

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00:24:55.039 --> 00:25:02.400
entitled to five percent a year.
Okay, now the house has already been

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00:25:02.400 --> 00:25:06.880
turned over. You need to get
someone who knows about law in Arizona and

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00:25:06.920 --> 00:25:11.400
go and open probate. Have you
done that yet? Oh she's my wife's

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00:25:11.440 --> 00:25:14.519
only been out there since two o'clock
last night. Okay, good, Have

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00:25:14.640 --> 00:25:18.839
her find a good attorney out there
and open probate. Why do I say

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00:25:18.880 --> 00:25:26.039
she needs to open probate because if
you don't, the woman can. Well,

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00:25:26.039 --> 00:25:29.200
she's already moved all the vehicles,
she's hit them. Well, that's

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00:25:29.279 --> 00:25:33.480
okay, but the courts can order
her to make them available for transfer.

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00:25:33.599 --> 00:25:37.839
She cannot take titled vehicles. What
about bank accounts? Were there any bank

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00:25:37.839 --> 00:25:45.759
accounts? Yeah's we went to the
bank and where most of his money is

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00:25:45.799 --> 00:25:48.680
and at first bank, and they
said they didn't like the way the thing

330
00:25:48.759 --> 00:25:52.160
was signed, so she couldn't say
anything until we get a death certificate.

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00:25:52.240 --> 00:25:59.119
No, here's what I'm asking.
Whose name are the bank accounts in well?

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00:25:59.480 --> 00:26:03.759
Obviously my father in laws on both
bank accounts, but I think she's

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00:26:03.799 --> 00:26:07.680
on one as well. Okay,
if she's on it and it's titled as

334
00:26:07.799 --> 00:26:11.440
either or it's her money, you're
not going to change anything he did when

335
00:26:11.440 --> 00:26:15.440
he was alive, You're not gonna
do it. But anything that's titled to

336
00:26:15.599 --> 00:26:19.720
him, including bank accounts, goes
to the estate. Now, if you

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00:26:19.799 --> 00:26:22.559
have any other questions, give us
a call. But that's how it is.

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00:26:23.000 --> 00:26:26.079
If she hit anything, the state
can hold her in contempt for not

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00:26:26.160 --> 00:26:34.480
revealing it, but you must open
probate. Anything titled to him belongs to

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00:26:34.559 --> 00:26:41.480
the estate, no matter what she
says. Three oh three seven to one

341
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three nine two zero sixteen twenty two. Hi Tom Martino. Here, by

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00:27:37.799 --> 00:27:41.000
the way, jobs grew way higher
than expected. The US economy added like

353
00:27:41.039 --> 00:27:45.559
three hundred and fifty three thousand jobs
in January. Pundits for saying it wasn't

354
00:27:45.559 --> 00:27:49.119
going to be that much, but
anyway, the stock market's way up too.

355
00:27:49.160 --> 00:27:52.240
We were going and if you're just
tuning in, no, I'm not

356
00:27:52.519 --> 00:27:56.920
blowing a horn for Biden. I
was going over both accomplishments when it comes

357
00:27:56.960 --> 00:28:00.519
to Biden versus Trump, and we
were talking about the economy in general.

358
00:28:00.599 --> 00:28:06.799
There does seem to be more economic
indicators in Trump's favor. When you went

359
00:28:06.920 --> 00:28:10.599
over all of them. We went
over them, and these are from like

360
00:28:10.640 --> 00:28:15.079
the New York Times, Washington Post
and both kinds of both rags, by

361
00:28:15.079 --> 00:28:18.519
the way, not just or on
both sides. And I'm trying to put

362
00:28:18.559 --> 00:28:22.400
together information. But jobs are doing
very well as far as number. I

363
00:28:22.400 --> 00:28:27.119
don't know about the quality of jobs, but a lot of people say that

364
00:28:29.039 --> 00:28:36.119
the jobs now are a lot of
them are remote and offer people maybe a

365
00:28:36.160 --> 00:28:38.920
little less paid, but more flexibility. And of course all of that was

366
00:28:38.920 --> 00:28:44.119
spawned by COVID. COVID changed a
lot of things. But I would love

367
00:28:44.160 --> 00:28:48.880
for you to text me or to
call because this is the ultimate consumer issue.

368
00:28:48.440 --> 00:28:52.440
What's going on with the economy.
One guy says, Tom, thanks

369
00:28:52.440 --> 00:28:55.079
for exposing the terrible economy under Biden. I don't know if I did.

370
00:28:55.079 --> 00:28:59.880
I just went over economic indicators on
both sides. And then another one says,

371
00:29:00.279 --> 00:29:03.039
you admitted that you're old and forgetful. Just add grumpy and you have

372
00:29:03.119 --> 00:29:07.039
a perfect description. Damn, thank
you very much. The other one says,

373
00:29:07.079 --> 00:29:11.200
of course, you know, Tom, You're going to be half wrong

374
00:29:11.279 --> 00:29:15.200
no matter what you do, because
the country split. And that is absolutely

375
00:29:15.200 --> 00:29:18.799
true. In fact, I think
that more people hate it when I don't

376
00:29:18.839 --> 00:29:22.519
take a side than when I try
to bring out both. I said,

377
00:29:22.559 --> 00:29:26.079
we had a very poor choice for
president. We do, and I think

378
00:29:26.119 --> 00:29:30.000
we could have done better on American
Idol. What we do is we have

379
00:29:30.079 --> 00:29:34.559
people come and we have a committee
and maybe they they interview these people.

380
00:29:34.680 --> 00:29:38.079
Do you think Russia? Do you
think Russia would have went into Ukraine under

381
00:29:38.119 --> 00:29:41.680
Trump? Or do you think any
of you know what a lot of people,

382
00:29:42.680 --> 00:29:45.680
you know a lot of people ask
that, I don't know. I

383
00:29:45.720 --> 00:29:49.839
mean the world that's another thing.
The world stage did seem more stable?

384
00:29:51.200 --> 00:29:56.279
Do you think it made cause?
Do you think it was because of Trump

385
00:29:56.480 --> 00:30:00.799
or just coincidental? Of course it
was because of whatever president. When it's

386
00:30:00.839 --> 00:30:04.680
stable, it's not just him.
The problem is it's unstable right now.

387
00:30:04.839 --> 00:30:08.480
You realize Biden just came out and
said that Israel's going over the top.

388
00:30:08.559 --> 00:30:11.640
Now, I mean, all he's
doing is pandering. We know he doesn't

389
00:30:11.680 --> 00:30:15.839
actually well I was going to say
he doesn't actually think that, but that's

390
00:30:15.880 --> 00:30:19.599
not true because apparently the guy can't
think. Now. Steve has is a

391
00:30:19.640 --> 00:30:23.279
business owner and he has an issue
with a customer. High Steve, what's

392
00:30:23.279 --> 00:30:26.839
going on with you? What's going
on? Steve Hi? Hi? Tom.

393
00:30:26.880 --> 00:30:32.079
Hey, I'm a long long time
listener back from the eighties and first

394
00:30:32.079 --> 00:30:33.839
time caller. What kind of business
do you have? Man? Thank you

395
00:30:33.880 --> 00:30:37.440
for listening to. What kind of
business? It's called my private Patio.

396
00:30:38.039 --> 00:30:47.440
We sell privacy fences and oh like
bamboo planner, anything that's privacy for the

397
00:30:47.480 --> 00:30:55.119
patio. Okay. So yeah,
So anyway, back in December, a

398
00:30:55.200 --> 00:31:02.279
customer ordered a one of our composite
fences, quite a large order, like

399
00:31:02.359 --> 00:31:08.039
eighty nine hundred dollars, and you
know the anyway he paid for it.

400
00:31:08.240 --> 00:31:14.200
I shipped it out and it was
eighty nine hundred. Yes, I mean,

401
00:31:14.200 --> 00:31:19.799
where's that person from Chicago? Okay, so you're online? Yeah,

402
00:31:19.839 --> 00:31:25.400
online? So he got it online. We exchanged emails back and forth.

403
00:31:26.440 --> 00:31:32.920
I shipped them out the product,
and just recently last month, he's my

404
00:31:33.319 --> 00:31:40.119
Square payment processor said that they took
the eighty nine hundred dollars back, said

405
00:31:40.200 --> 00:31:48.279
the cardholder doesn't remember making the charge, unaware of this charge. So I

406
00:31:48.359 --> 00:31:53.880
had to dispute that with Square or
Square disputed it on my behalf to the

407
00:31:53.920 --> 00:32:01.519
cardholder's credit card company, and they
came. You know, I sent all

408
00:32:01.559 --> 00:32:08.440
this information back. I had ups
pictures h Steve I have to ask something.

409
00:32:08.680 --> 00:32:13.119
I have to ask something. He
says he doesn't recall making the charge.

410
00:32:13.400 --> 00:32:17.960
Does he deny getting product? Yes? He well he that's I don't

411
00:32:17.960 --> 00:32:22.160
even know. I can't call him. I can't. Why can't you call

412
00:32:22.240 --> 00:32:25.839
it? Oh? His phone numbers
being off? You know where his house

413
00:32:25.920 --> 00:32:30.400
is? Wait a minute, you
got a phony phone number in the beginning,

414
00:32:30.799 --> 00:32:35.680
probably, I mean, you call
it and it just says it doesn't

415
00:32:35.759 --> 00:32:44.400
accept calls, probably from you anyway, So what's going on now? Well,

416
00:32:45.160 --> 00:32:49.640
so I sent all this information.
I have email strings of us talking

417
00:32:49.720 --> 00:32:52.759
back and forth. You know,
he has a billing address and a ship

418
00:32:52.759 --> 00:33:00.680
to address in Chicago. So I
had sent to all this dispute information with

419
00:33:00.880 --> 00:33:05.240
ups tracking numbers, pictures, blah
blah blah blah. Yeah, you know,

420
00:33:05.359 --> 00:33:08.519
there's there's a good possibility, guys, that it wasn't this guy.

421
00:33:08.640 --> 00:33:15.440
His credit card got stolen and he's
a victim. Yeah, especially if if

422
00:33:15.480 --> 00:33:19.440
the ship to address is way different
than the billing or if he's not around

423
00:33:19.440 --> 00:33:27.640
the shipping address. Go with a
sure thing Denver's Best roofer Excel roofing dot

424
00:33:27.680 --> 00:33:34.359
com. You don't pay a cent
until you're content. Time for an insurance

425
00:33:34.440 --> 00:33:38.920
checkup free, no obligation comparison call
Compass Insurance paying too much your coverage at

426
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dozens of insurance companies find out now
three O three seven to seven to one

427
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help. You'll think you're his only
customer when you choose Frank durand the real

428
00:33:46.480 --> 00:33:52.079
estate Man dot com to list your
home with Remax Alliance three oh three nine

429
00:33:52.079 --> 00:34:05.200
two zero sixteen twenty two. Hi
Tom Martino three old three seven one three

430
00:34:05.279 --> 00:34:09.639
talk three old three seven to one
three eight two five five. Welcome to

431
00:34:09.719 --> 00:34:16.440
the show. Now let's talk and
try to solve some problems. Steve,

432
00:34:17.239 --> 00:34:21.199
here's the deal bro. We're going
to be out of time here, but

433
00:34:21.280 --> 00:34:23.800
we're going to continue this. You're
going to have a really tough time on

434
00:34:23.840 --> 00:34:29.679
this one. Did you find out
one or just real quick? Was this

435
00:34:29.760 --> 00:34:32.159
a fraudulent charge? Do you think
or do you think the guys trying to

436
00:34:32.239 --> 00:34:36.639
screw you out of a out of
stuff? Well, I have no idea

437
00:34:36.679 --> 00:34:39.360
if it's fraud or the guy's trying
to screw me. And actually I'm out

438
00:34:39.440 --> 00:34:45.760
like seventeen grand because it's the botg
back. So I don't know why the

439
00:34:45.800 --> 00:34:51.400
credit card company a minute you said
it was eighty nine hundred in product Go

440
00:34:51.519 --> 00:34:54.760
with a sure thing Denver's Best Roofer
Excel Roofing dot com. You don't pay

441
00:34:54.800 --> 00:35:01.559
a cent until you're content. Time
for an insurance check up free, no

442
00:35:01.639 --> 00:35:07.159
obligation. In comparison, call Compass
Insurance. Pay too much your coverage at

443
00:35:07.199 --> 00:35:10.280
dozens of insurance companies find out now
three oh three seven seven to one help.

444
00:35:10.440 --> 00:35:15.000
You'll think you're his only customer when
you choose Frank durand the real estate

445
00:35:15.039 --> 00:35:19.480
Man dot com to list your home
with Remax Alliance three oh three nine two

446
00:35:19.559 --> 00:35:35.599
zero sixteen twenty two. Ripped News
need advice so you don't have come runciousness

447
00:35:36.039 --> 00:35:44.079
as can show Shooter's gonna help come
Man six is the Troubleshooter Show. No

448
00:35:44.920 --> 00:35:50.159
Tom Martinez, Hi Tom Martino,
your troubleshooter, Welcome to the show.

449
00:35:50.280 --> 00:35:53.239
Three oh three seven month three talks
seven one three eight two five five fighting

450
00:35:53.320 --> 00:35:58.440
for you and also trying to help
you through rough times. We have a

451
00:35:58.559 --> 00:36:05.519
business owner who sent eighty nine dollars
and stuff and the charge was contested.

452
00:36:05.960 --> 00:36:07.760
He doesn't know where his stuff is. He can't get a hold of the

453
00:36:07.840 --> 00:36:13.679
person that made the charge. By
the way, this happens all the time.

454
00:36:14.519 --> 00:36:19.079
However, many credit card companies will
at least look into it. But

455
00:36:19.239 --> 00:36:24.960
I need to say something. The
credit card company itself is not the arbiter

456
00:36:25.280 --> 00:36:35.039
of who owes what. They are
simply deciding if they feel comfortable billing the

457
00:36:35.199 --> 00:36:42.519
customer and collecting the money. There
have been many cases where a credit card

458
00:36:42.639 --> 00:36:51.400
company lets a customer contest a charge
and the charge goes away, but the

459
00:36:51.559 --> 00:36:59.000
business owner can go directly after the
consumer and sue them for the money.

460
00:36:59.480 --> 00:37:05.440
The debt does not go away when
the credit card company makes the decision.

461
00:37:05.480 --> 00:37:10.280
You've got to understand that that is
not the final decision. We've had cases

462
00:37:10.360 --> 00:37:16.159
where with utilities and cables and phone
and sells and other things, the credit

463
00:37:16.239 --> 00:37:21.880
card company simply contested the charge and
let the consumer have the credit. The

464
00:37:22.000 --> 00:37:25.599
consumer thought they were off the hook, but the creditor went after the consumer

465
00:37:25.679 --> 00:37:31.719
and won. So that first and
foremost, that arbitration between the credit card

466
00:37:31.920 --> 00:37:37.039
and the merchant and the consumer is
not the end all be all. It's

467
00:37:37.119 --> 00:37:42.960
not a court of law. So
the question is you're out eighty nine hundred

468
00:37:43.000 --> 00:37:50.840
dollars for merchandise you sent out.
So Steve, where did the merchandise.

469
00:37:51.000 --> 00:37:57.199
Go was it signed for? Did
you do any investigation? No, it

470
00:37:57.440 --> 00:38:00.480
was not signed for. And from
now on, I'm gonna make sure when

471
00:38:00.519 --> 00:38:04.239
I have large orders that they're going
to be someone's going to sign it.

472
00:38:05.199 --> 00:38:10.119
But yeah, I mean it was
delivered. I don't know if I should

473
00:38:10.239 --> 00:38:15.239
if police could get involved at all, well, sure they can if in

474
00:38:15.360 --> 00:38:19.679
fact, do you think something's going
on? Did you look on Google or

475
00:38:19.679 --> 00:38:22.480
anywhere to see where it was delivered? Is it a warehouse? It is

476
00:38:22.519 --> 00:38:29.360
address. I have the cardholder's address
and the delivery address, and they're both

477
00:38:29.519 --> 00:38:31.760
in Chicago. They're you know,
they're, oh, I don't know,

478
00:38:31.840 --> 00:38:37.840
thirty miles away from each other,
but I have the delivery address, and

479
00:38:37.199 --> 00:38:39.159
man, I don't know. It
would be cool. Now, let me

480
00:38:39.320 --> 00:38:43.880
let me ask you them the person
who bought this, Are they a business

481
00:38:44.039 --> 00:38:51.039
or an individual individual? And did
you look into that individual? Yeah?

482
00:38:51.079 --> 00:38:54.159
I don't know how to contact him. I googled his name. You know,

483
00:38:54.320 --> 00:38:59.159
I just don't know how to contact
this guy. You did you?

484
00:38:59.440 --> 00:39:02.480
Did you get number for him?
Yeah? I've got a number when he

485
00:39:02.599 --> 00:39:07.119
made the order online. But the
number is bogus, right, Yes,

486
00:39:08.400 --> 00:39:14.039
you know it sounds to me like
it's you were a victim of fraud.

487
00:39:15.239 --> 00:39:20.400
Oh, absolutely, but you your
loss is the cost of that furniture and

488
00:39:20.480 --> 00:39:24.239
shipping. I don't understand how you
take eighty nine hundred retail and call it

489
00:39:24.320 --> 00:39:29.880
a loss of seventeen thousand? Can
you you were right about that? Yeah?

490
00:39:30.320 --> 00:39:37.719
Okay, so your loss is the
cost of furniture seventy eight plus you're

491
00:39:37.800 --> 00:39:49.440
shipping, right, Yeah, how
much is that total loss? It's it's

492
00:39:49.639 --> 00:39:57.320
like seventy nine hundred, you know. Frankly, I don't know how businesses

493
00:39:57.360 --> 00:40:01.639
don't this doesn't happen more. I've
heard of many many businesses being stung with

494
00:40:01.719 --> 00:40:05.480
you're going to see it. You're
going to see it happen a lot more.

495
00:40:05.639 --> 00:40:07.800
Yeah, you got to take the
physical card, man. You basically

496
00:40:07.920 --> 00:40:13.440
you just don't take mark if you
take the physical card. Since we're in

497
00:40:13.559 --> 00:40:15.760
the processing business, tell me how
that changes things. Well, they know

498
00:40:15.920 --> 00:40:20.280
the card's present, so therefore you're
going to get paid when you take it

499
00:40:20.360 --> 00:40:23.639
over the phone. You have no
idea who you're talking to and whose credit

500
00:40:23.679 --> 00:40:29.519
card it is. You simply don't
know. Or an online company though,

501
00:40:30.280 --> 00:40:34.800
or an e commerce company, and
you know we we've done well, then

502
00:40:34.880 --> 00:40:37.559
what you would have to do is
what a lot of e commerce do.

503
00:40:37.719 --> 00:40:42.559
The only place they ship to is
the address on the credit card. Okay,

504
00:40:44.519 --> 00:40:46.239
and you do get a signature,
you ship it to the address the

505
00:40:46.280 --> 00:40:51.079
billing address on the credit card,
and you make sure you have a signature.

506
00:40:52.000 --> 00:40:53.280
All right, that's good advice.
It just sucks, man. I

507
00:40:53.360 --> 00:40:57.360
mean I feel for you. Man. I almost got stung like that years

508
00:40:57.360 --> 00:41:00.039
ago, same exact thing. I
got lucky and didn't the stuff out at

509
00:41:00.079 --> 00:41:04.960
the last minute. But it happens
all the time. And here's the bottom

510
00:41:05.000 --> 00:41:08.000
line. Someone paying with the credit
card, even if it is their credit

511
00:41:08.079 --> 00:41:12.239
card. A lot of gambling sites, and I don't mean FanDuel, I

512
00:41:12.360 --> 00:41:15.719
mean the offshore ones, they get
stung all the time. Someone that actually

513
00:41:15.840 --> 00:41:19.679
has the credit card will deposit money
in it, they take the credit card.

514
00:41:19.800 --> 00:41:22.440
Remember we're dealing with someone overseas.
Then they say the credit card was

515
00:41:22.519 --> 00:41:28.679
stolen after they lose their money on
the gambling site, and it gets reversed

516
00:41:28.719 --> 00:41:35.119
because there's no way to prove if
it was stolen or not. Yeah,

517
00:41:35.480 --> 00:41:37.840
it is terrible. And this is
the same reason I give advice out all

518
00:41:37.880 --> 00:41:43.679
the time. Tom Where if you
legitimately got screwed by a company and you

519
00:41:43.880 --> 00:41:47.239
did not give them the physical card. And I understand people are going to

520
00:41:47.280 --> 00:41:50.840
say, well, that's not fair. You're lying. I don't care if

521
00:41:50.920 --> 00:41:54.480
a company screws you, regardless of
what it is, and they took your

522
00:41:54.559 --> 00:41:58.960
credit card over the phone. You
don't call up your bank and say,

523
00:41:59.079 --> 00:42:01.679
oh, well they didn't build the
fence high enough or they didn't do the

524
00:42:01.760 --> 00:42:06.159
flooring properly. You don't say that
at all. You say this, I

525
00:42:06.280 --> 00:42:08.480
have no idea what the hell the
charge is. And guess what you're going

526
00:42:08.559 --> 00:42:14.000
to get it back? Yeah,
I know, I'm telling you. It's

527
00:42:14.199 --> 00:42:16.360
it's really a gamble, Steve.
I'm sorry this happened. I don't I

528
00:42:16.480 --> 00:42:22.480
can't think of anything that could get
that money back, or that that stuff

529
00:42:22.559 --> 00:42:25.840
back, that merchandise. I mean, unless you had someone in that city

530
00:42:25.920 --> 00:42:30.960
investigate the delivery place and go after
him. Somebody got that stuff. Yeah,

531
00:42:31.000 --> 00:42:35.719
and you're chasing you're chasing a ghost
and you're not chasing it on your

532
00:42:35.760 --> 00:42:38.239
own in your own neighborhood. Man, You've got to fly out there.

533
00:42:38.360 --> 00:42:43.280
You got to do the leg work. It's crazy, it is crazy,

534
00:42:44.239 --> 00:42:49.159
and you just got to chalk that
up. Again. I'm just shocked that

535
00:42:49.400 --> 00:42:52.840
more and more people are not burned
by this. Three oh three seven one

536
00:42:53.159 --> 00:43:01.679
three talk Thelma, what's your issue
with taxes? Okay, last year I

537
00:43:01.880 --> 00:43:07.440
was working at this company and when
I got my deputy form, I didn't

538
00:43:08.800 --> 00:43:14.599
pay much attention to it. I
turned it over to my CPA and then

539
00:43:14.679 --> 00:43:19.800
he called me and he said,
you have two social security numbers, and

540
00:43:19.960 --> 00:43:23.199
I said what, And then he
gave me the number, one of them

541
00:43:23.280 --> 00:43:30.760
with my telephone number or the other
onom with myself security number. So hold

542
00:43:30.800 --> 00:43:36.039
on a second, Thelma, Telma, was this your tax preparer? Yes,

543
00:43:36.760 --> 00:43:40.280
he said you had two social security
numbers? Yes, the one that

544
00:43:40.480 --> 00:43:46.599
I worked for had given me a
deputy form with my telephone number on it

545
00:43:47.280 --> 00:43:52.199
by mistake, obviously a moron.
So so what did you do about it?

546
00:43:52.360 --> 00:43:57.559
Well, I would working at that
company, so I got ahold of

547
00:43:57.599 --> 00:44:00.440
my boss and he said, you
take care of it. So now I

548
00:44:00.599 --> 00:44:08.239
get my W two form phone.
So I only woked about eight a month

549
00:44:08.480 --> 00:44:13.440
last year. And then I went
to another job talk at my W two

550
00:44:13.519 --> 00:44:17.239
for them and I look and oh, my SOD security number my telephone number.

551
00:44:17.840 --> 00:44:22.599
So I mailed it back to them
and I wrote on them that they

552
00:44:22.719 --> 00:44:30.480
had made a mistake. Then I
get the the other W two for them,

553
00:44:30.000 --> 00:44:36.880
and it's still got my telephone number. Now do I keep pounding this

554
00:44:37.079 --> 00:44:39.440
guy head into the numb You know
what, I'll call over to this jump

555
00:44:39.559 --> 00:44:43.360
get get me the number. I'll
call over and get you a W two.

556
00:44:43.480 --> 00:44:49.079
This is crazy, Let's see.
I don't hold on a second.

557
00:44:49.079 --> 00:44:52.079
I want to ask you a couple
of questions. Thelma, okay on your

558
00:44:52.199 --> 00:45:00.800
ten ninety nine's okay? Yeah?
If you simply reported the income and did

559
00:45:00.920 --> 00:45:07.400
not correct it, what's the consequence, Because here's the only consequence. They're

560
00:45:07.480 --> 00:45:10.960
never going to come after you for
reporting more income than you have. They'll

561
00:45:12.000 --> 00:45:15.239
only come after you if you don't
report the income you do have. It

562
00:45:15.360 --> 00:45:20.079
might be messing with her return though, oh it could be messing with her

563
00:45:20.440 --> 00:45:28.840
credits towards Social Security too. I
guess what could it be possible that I

564
00:45:29.079 --> 00:45:37.519
could get omit the W two form
and have my SPA through all my other

565
00:45:37.719 --> 00:45:40.239
tacts and leave it and then well, no, you have to claim that

566
00:45:40.400 --> 00:45:47.199
income, dear, Well, what
is it possible I could just make one

567
00:45:47.360 --> 00:45:54.119
mark through my telephone number and mark
out in the low bark my social security

568
00:45:54.239 --> 00:45:58.800
number. I guess you could,
but on the irs level, they have

569
00:45:59.079 --> 00:46:05.239
already received the one with your phone
number on it. You'd have to collect

570
00:46:05.280 --> 00:46:07.679
it at that level. I'll listen, let's go to a break and let

571
00:46:07.840 --> 00:46:13.239
Mark, well, all this time
I'm reading about this. The really all

572
00:46:13.360 --> 00:46:16.000
you have to do. You mentioned
that you have a CPA, so since

573
00:46:16.039 --> 00:46:20.039
you have a CPA, he should
know this. He's just got a file

574
00:46:20.159 --> 00:46:24.960
of form W DASH three C that
gives the correct information if some of the

575
00:46:25.039 --> 00:46:30.000
information on the W two is wrong. So I'm not sure why you're your

576
00:46:30.000 --> 00:46:34.880
accountant's not doing it. That's a
great nugget. So felma tell your accountant

577
00:46:34.880 --> 00:46:40.679
about this. Okay, what what
would the Conde number for my accountant to

578
00:46:42.079 --> 00:46:45.440
do? Tell her what form it
is? A W DASH three C,

579
00:46:46.960 --> 00:46:51.440
and then I still don't mind calling
this company. I mean, I can't

580
00:46:51.519 --> 00:46:55.320
imagine while they're screwing this up.
Unless when you filled out it's not the

581
00:46:55.519 --> 00:46:59.840
W two, what is it a
W nine when you filled out the inn

582
00:47:00.000 --> 00:47:05.599
information. If you accidentally gave them
the wrong information, I don't know if

583
00:47:05.639 --> 00:47:09.679
that happened or not. I would
think not, and I would think that

584
00:47:09.960 --> 00:47:15.760
if I told them last you that
they had made a mistake, they would

585
00:47:15.840 --> 00:47:20.559
have corrected it. I understand,
but just have your accountant to have your

586
00:47:20.599 --> 00:47:24.480
accountant fill out that form and then
send that form also back to that employer.

587
00:47:24.880 --> 00:47:29.320
Three O three seven one three talk
seven one three eight two five five

588
00:47:29.760 --> 00:47:34.599
Listen. If you're going to replace
heating and air, consider high efficiency.

589
00:47:35.360 --> 00:47:37.920
It's a little more money on the
front end, but when you go with

590
00:47:37.000 --> 00:47:40.679
eight eight eight heating dot com,
they do a great deal and you'll save

591
00:47:40.800 --> 00:47:45.400
going in and you'll save every single
month. Three oh three seven seven zero

592
00:47:45.559 --> 00:47:57.079
two seven seven six. Go with
a sure thing Denver's best roofer Excel Roofing

593
00:47:57.199 --> 00:48:02.519
dot com. You don't pay a
cent until you're content, wait time for

594
00:48:02.559 --> 00:48:07.880
an insurance check up free, no
obligation. In comparison, call Compass Insurance

595
00:48:07.079 --> 00:48:12.199
paying too much your coverage at dozens
of insurance companies find out now three all

596
00:48:12.280 --> 00:48:15.000
three seven seven to one help.
You'll think you're his only customer when you

597
00:48:15.119 --> 00:48:20.239
choose Frank durand the real estate Man
dot com to list your home with Remax

598
00:48:20.320 --> 00:48:32.039
Alliance three all three nine two zero
sixteen twenty two. Hi Tom Martino here

599
00:48:32.159 --> 00:48:36.400
three all three seven one three talks
seven one, three, eight, two

600
00:48:36.639 --> 00:48:44.119
five five. Cynthia, you have
a question with Social Security? What is

601
00:48:44.159 --> 00:48:45.519
it? And by the way,
you can call three oh three Martino right

602
00:48:45.559 --> 00:48:50.639
now and get right through three oh
three Martino. Leave a message and uh,

603
00:48:50.880 --> 00:48:52.639
we'll get back to you or whenever
you can call it. Twenty four

604
00:48:52.679 --> 00:48:57.679
to seven. What's going on,
Cynthia. Well, my husband just told

605
00:48:57.760 --> 00:49:05.039
me that the security has changed that
I will only receive half of his benefits

606
00:49:05.079 --> 00:49:07.719
when he passes. Now, here's
how it works. There it looks like

607
00:49:07.880 --> 00:49:12.800
half, but it's not. Here's
what happens. You will get If there's

608
00:49:12.880 --> 00:49:20.159
two Social Security checks and one passes, they are get you get the other.

609
00:49:20.360 --> 00:49:22.840
Whatever one is higher, you continue
to get. So if your husband

610
00:49:22.920 --> 00:49:29.000
is getting more than you and he
passes, you no longer get yours,

611
00:49:29.880 --> 00:49:34.239
right, and he gets and you
get his. Yeah, you'll only But

612
00:49:34.639 --> 00:49:37.679
to your exact question, Yes,
your husband, when he passes away,

613
00:49:38.239 --> 00:49:44.159
you'll no longer get that money because
he's no longer there. Well, you'll

614
00:49:44.239 --> 00:49:47.320
no longer get her money. What
I'm saying is you'll no longer get his

615
00:49:47.559 --> 00:49:53.079
portion of his money. That's right, you get the whole check. Let's

616
00:49:53.159 --> 00:49:59.039
just put it in real numbers.
Let's say you're getting fourteen a month and

617
00:49:59.199 --> 00:50:05.519
he's getting twenty four hundred a month. When he dies, you no longer

618
00:50:05.599 --> 00:50:09.599
get your fourteen hundred, but you
now get his twenty four hundred. Okay,

619
00:50:10.199 --> 00:50:15.159
that's what I thought. That's what
a survivor benefit is, unless if

620
00:50:15.199 --> 00:50:19.199
something has changed this year, which
I don't know. I don't think it

621
00:50:19.280 --> 00:50:22.360
did. We just did the seminar
last night and went over this with an

622
00:50:22.400 --> 00:50:27.320
expert there. I don't think it
did. Okay, so that's a survivor

623
00:50:27.400 --> 00:50:32.559
benefit. And are you both getting
social Security right now? Right where people

624
00:50:32.719 --> 00:50:38.440
run into trouble is they think they're
going to get both theirs plus their husbands.

625
00:50:39.360 --> 00:50:45.239
No, I knew that wouldn't happen. So I just didn't understand where

626
00:50:45.639 --> 00:50:50.639
he said that I would only get
half of his social Security. Maybe he's

627
00:50:50.719 --> 00:50:54.920
thinking you're going to knock him off
and he wants to discourage you, and

628
00:50:55.119 --> 00:50:59.599
sometimes you probably feel like it.
I don't know anyway, Oh, yes

629
00:50:59.639 --> 00:51:02.159
they do. Yeah, you know. Mostly I hear this, Cynthia.

630
00:51:02.199 --> 00:51:07.679
When guys retire, they say,
holy crap. I never knew what a

631
00:51:07.840 --> 00:51:12.559
pain in the ass he was until
he started hanging out at home, Thelma,

632
00:51:13.079 --> 00:51:15.679
what's going on? Thelma? Oh, I'm sorry. We had Thelma

633
00:51:16.039 --> 00:51:20.119
and Mark was going to call over
there. But Thelma, I think you

634
00:51:20.199 --> 00:51:24.920
can take care of this relatively simply
by having your accountant make that, you

635
00:51:25.000 --> 00:51:30.800
know, change with the form.
Kevin Calkin is with us from Sheridan Auto

636
00:51:30.880 --> 00:51:32.519
Tech. It's been a busy morning, but we'll get to car stuff.

637
00:51:32.840 --> 00:51:36.320
You can call about cars or anything
else. Three oh three, seven to

638
00:51:36.360 --> 00:51:39.639
one to three talk. Jeff Fick
is with us from Camera Transmission. Let's

639
00:51:39.679 --> 00:51:44.400
talk guys. Hey, one complaint
we've had a lot of lately, okay,

640
00:51:44.920 --> 00:51:52.039
and that is people having their cars
in the shops for excessive amounts of

641
00:51:52.159 --> 00:51:58.559
time, and especially body shops.
Do you have any thoughts on why that's

642
00:51:58.599 --> 00:52:01.559
happening. I mean, when we
say excessive, we're talking ninety days people.

643
00:52:01.760 --> 00:52:07.280
Ninety days. Yeah, ninety days
is a long time body shops.

644
00:52:07.320 --> 00:52:09.199
I'm not necessarily saying that that's terribly
long. Right now. I mean,

645
00:52:10.000 --> 00:52:14.960
right now, I'm driving around at
a black ping pong ball because they're a

646
00:52:15.320 --> 00:52:17.280
golf ball rather because I got hail
damage earlier this summer and they can't even

647
00:52:17.320 --> 00:52:22.280
get me in until July third of
this year in order at least your vehicle

648
00:52:22.480 --> 00:52:29.000
is drivable. Can you imagine if
your vehicle is not drivable. We've had

649
00:52:29.119 --> 00:52:30.480
cases where we've you know, something
that used to take us three and four

650
00:52:30.559 --> 00:52:34.199
days can take us three and four
weeks just trying to gather parts into the

651
00:52:34.239 --> 00:52:37.360
far When is it going to go
Come on? We can't keep blaming COVID

652
00:52:37.440 --> 00:52:38.800
for God's sakes, When is this
going to go back to normal? No,

653
00:52:38.920 --> 00:52:43.079
I think it's an accepted norm.
They don't have to inventory the parts

654
00:52:43.119 --> 00:52:45.960
as they did. They're just major
warehouses. They are regional as opposed to

655
00:52:46.119 --> 00:52:52.920
local. Quite frankly, quality control's
gone everything, but insurance companies aren't helping.

656
00:52:53.039 --> 00:52:55.920
We have cars in there for three
or four weeks to do a curb

657
00:52:57.000 --> 00:52:59.960
hit, you know, a raq
a control arm, things like that.

658
00:53:00.360 --> 00:53:02.639
It's just the email thing. Now, will you email an estimate and a

659
00:53:02.760 --> 00:53:07.840
question You got to wait three days
for a yes or no answer. It's

660
00:53:07.920 --> 00:53:13.000
it's really challenging. And when people
come in and say, don't worry,

661
00:53:13.039 --> 00:53:15.639
I have an extended warranty or I
have one of these service plans, makes

662
00:53:15.679 --> 00:53:19.960
you cringe. Oh you don't say
good, you think, oh, some

663
00:53:20.119 --> 00:53:22.639
of them are good, but some
of them want to send adjusters and the

664
00:53:22.679 --> 00:53:24.199
same thing. Now you push the
car on for four days, wait for

665
00:53:24.280 --> 00:53:27.719
the adjuster, and no matter what, it's going to take you longer.

666
00:53:27.920 --> 00:53:30.760
Yep, there's a couple of them
that I will actually, you know,

667
00:53:30.840 --> 00:53:32.000
I'll let them know right off the
top. We'll deal with them if you

668
00:53:32.039 --> 00:53:36.559
want. But I'm charging you for
phone time. Do they ever have any

669
00:53:36.960 --> 00:53:40.440
that will let you build a customer? The customer can submit it like with

670
00:53:40.559 --> 00:53:44.840
health insurance, all of them,
but the customer doesn't want to pay.

671
00:53:45.360 --> 00:53:50.800
No, No, What I mean
is do you deal with the warranty company

672
00:53:50.800 --> 00:53:53.199
and the warranted company? Well,
you generally have to get pre authorization before

673
00:53:53.239 --> 00:53:58.599
you can go through it. They
won't look into history. Okay, fine,

674
00:53:58.760 --> 00:54:01.000
yes, Jeff said you needed this
out of the other thing you've already

675
00:54:01.000 --> 00:54:05.280
got to fix. Well, Jeff
a professional. Here's I guess what I'm

676
00:54:05.280 --> 00:54:08.519
asking is this? Okay? Sometimes
at a doctor's office, people get pissed

677
00:54:08.559 --> 00:54:14.280
at doctors because they didn't submit the
insurance and do and get paid and then

678
00:54:14.480 --> 00:54:16.320
the consumers on the hook. Do
you ever have people who say hey,

679
00:54:16.719 --> 00:54:21.679
you say, hey, your your
warranty company won't pay and they say,

680
00:54:21.719 --> 00:54:24.960
well, that's not my problem.
They didn't do the work yet though time

681
00:54:25.000 --> 00:54:28.840
they're going to wait till the organization
prior to No. No, okay,

682
00:54:29.000 --> 00:54:31.400
but are there times you get a
pre off and they and they won't pay

683
00:54:31.880 --> 00:54:34.920
or not. No, No,
I've never had that, even with all

684
00:54:34.960 --> 00:54:37.920
the ones they've always paid. That's
really good news. H three oh three

685
00:54:38.239 --> 00:54:42.960
seven one three talk three oh three
seven one three eight two five five.

686
00:54:43.039 --> 00:54:46.519
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687
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692
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693
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694
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697
00:55:38.079 --> 00:55:45.719
oh three nine two zero sixteen twenty
two. Hey Tom Martino here three oh

698
00:55:45.760 --> 00:55:51.719
three seven one three talks seven one
three A two five five. Today is

699
00:55:51.920 --> 00:55:54.480
Friday Car Day. You can call
about anything you want, including cars,

700
00:55:54.519 --> 00:56:06.000
of course. And I also wanted
to talk about the elephant in the room.

701
00:56:06.039 --> 00:56:08.639
I call it. I'm sorry it
needs to talk about it. You

702
00:56:08.760 --> 00:56:21.920
know. I'm wondering what the reason
the Special Counsel mentioned Biden's physical condition,

703
00:56:22.159 --> 00:56:28.199
mental capacity. I'm wondering. And
here's what I'm wondering too. What they're

704
00:56:28.280 --> 00:56:32.639
basically saying is we're not going to
prosecute. He didn't say because he didn't

705
00:56:32.679 --> 00:56:40.119
commit a crime. We're not prosecuting
because there's not a likelihood of conviction.

706
00:56:40.679 --> 00:56:45.119
Now, I want you to read
between the lines. There's not a likelihood

707
00:56:45.400 --> 00:56:52.000
of conviction, not that there wasn't
wrongdoing. In fact, they absolutely found

708
00:56:52.280 --> 00:57:00.320
wrongdoing. So this is what you
call prosecutorial discretion. And I really would

709
00:57:00.400 --> 00:57:04.559
love to talk to an expert about
it, but we don't know any prosecutors.

710
00:57:05.079 --> 00:57:07.559
Do we know people that used to
be prosecutors or do we know people

711
00:57:07.679 --> 00:57:14.480
that know enough about prosecutors? Maybe, don't you Yeah, you know,

712
00:57:14.760 --> 00:57:17.960
that would be a great one because
you know, he's a lawyer and I'm

713
00:57:19.480 --> 00:57:22.519
you know he does personal injury.
But yeah, capitalists would be good because

714
00:57:22.559 --> 00:57:28.639
he has a good legal mind.
Another one would be Joe Lazara because he's

715
00:57:28.679 --> 00:57:34.480
criminal defense. Maybe. But anyway, with prosecutorial discretion, what that means

716
00:57:34.639 --> 00:57:39.960
is they can decide whether to move
forward. But what I find odd is

717
00:57:40.039 --> 00:57:50.000
that what they're really saying is Trump
is likely to be convicted. In other

718
00:57:50.039 --> 00:57:57.039
words, they feel like he's more
of an unsympathetic with defendant. Think about

719
00:57:57.119 --> 00:58:00.039
that. I mean, they're saying
a sympathetic old man with a poor memory.

720
00:58:00.719 --> 00:58:05.159
So they're saying that people would feel
sorry for him. So on the

721
00:58:05.400 --> 00:58:12.599
converse to that, think about that, they're really saying they don't think people

722
00:58:13.199 --> 00:58:22.320
would feel sorry for Trump. It
truly is a different level of justice.

723
00:58:22.480 --> 00:58:30.159
They're going after Trump for everything because
I think they feel that they can get

724
00:58:30.280 --> 00:58:35.719
convictions easier because people don't like them. I mean, we're talking everything from

725
00:58:35.880 --> 00:58:47.599
sexual harassment to secret or classified documents
to inciting an insurrection to what are the

726
00:58:47.719 --> 00:58:53.719
other things, you know, tampering
with elections? I mean really, and

727
00:58:53.800 --> 00:59:00.159
then the New York people for committing
fraud. It really does no, seriously,

728
00:59:00.440 --> 00:59:10.159
it does look like an absolute intentional
way to get him off the ballot.

729
00:59:10.239 --> 00:59:15.199
I mean, and everyone who's prosecuted
him, they're all Democrats, they

730
00:59:15.440 --> 00:59:20.199
all have promised to prosecute him.
Some have it run on it, and

731
00:59:21.039 --> 00:59:27.000
it is clearly a way to try
to keep him from running in the presidential

732
00:59:27.119 --> 00:59:30.360
race. It's crazy. And again, if you tuned in earlier, you

733
00:59:30.440 --> 00:59:35.920
know I'm not I'm not trying to
tout anyone as a candidate or for a

734
00:59:36.000 --> 00:59:37.400
reason. I mean, I have
my personal preferences, by the way,

735
00:59:37.400 --> 00:59:39.880
I don't think I don't, but
I don't think I need to get on

736
00:59:39.960 --> 00:59:43.480
here to convince you one way or
the other what to do. And I'm

737
00:59:43.519 --> 00:59:46.320
not going to change your mind anyway. But what I find odd is that

738
00:59:49.159 --> 00:59:52.079
they are really saying, did that
occur to any of you? That what

739
00:59:52.239 --> 00:59:58.400
they're saying is we can't convict Biden. He's too nice. No, it

740
00:59:58.559 --> 01:00:01.199
wasn't too nice. It was too
dumb. Yeah, that's right, that's

741
01:00:01.280 --> 01:00:06.519
exactly right. If they're saying that
it would be too hard and the juries

742
01:00:06.519 --> 01:00:09.920
would take sympathy on him. So
what theyre's But but aren't they saying in

743
01:00:10.039 --> 01:00:15.400
the opposite or in the reverse,
that Trump is not sympathetic. Well,

744
01:00:15.480 --> 01:00:20.719
they're also saying that Trump hasn't.
Whatever you think of Trump, whether you

745
01:00:20.840 --> 01:00:24.760
hate him, love him, or
in between, he doesn't have any dementia

746
01:00:25.760 --> 01:00:30.079
the way Biden does. Of course
they of course, but they're saying he's

747
01:00:30.159 --> 01:00:34.239
not sympathetic. Right. What I
don't get over the presser last night.

748
01:00:34.480 --> 01:00:37.639
I assume a lot of people watched
it. When Biden came out, I

749
01:00:37.719 --> 01:00:39.599
didn't know what he was going to
do. I swear there was a part

750
01:00:39.639 --> 01:00:43.360
of me that I thought he was
going to say he's not running again.

751
01:00:43.559 --> 01:00:45.480
I mean, I didn't know what
was going on. But why not one

752
01:00:45.599 --> 01:00:52.199
person, including Peter Douschey? Is
that right, Douchey dooceci Why they didn't

753
01:00:52.239 --> 01:00:54.119
ask him this? Hey, by
the way, when did your son die?

754
01:00:54.480 --> 01:00:58.400
Or hey, by the way,
where were those are the last country

755
01:00:58.480 --> 01:01:00.760
you were in besides the US?
Or hey, what's your birthday? Not

756
01:01:00.960 --> 01:01:05.559
one of them had the balls to
actually put him on the spot. I

757
01:01:05.639 --> 01:01:08.000
don't think he could answer the questions. See, he just denies everything anyway.

758
01:01:08.599 --> 01:01:12.119
He would go, oh, well, I just don't think that's even

759
01:01:12.159 --> 01:01:15.960
a fair question. Because the ghostwriter
had access to the secret information to write

760
01:01:15.960 --> 01:01:21.679
the book. It's amazing. To
your point, Tom, it's absolutely unbelievable

761
01:01:22.000 --> 01:01:28.800
how corrupt the United States of America
is under this regime. Well, let's

762
01:01:28.840 --> 01:01:35.519
put it this way. You cannot
deny. You cannot deny that the justice

763
01:01:35.599 --> 01:01:39.119
system has been weaponized. You cannot, Oh, my god, beyond belief

764
01:01:39.199 --> 01:01:43.920
that. I want to ask a
question, and I don't mean to piss

765
01:01:44.000 --> 01:01:46.440
everyone off, but I'm asking a
question. I swear to God, I've

766
01:01:46.559 --> 01:01:52.079
wondered this, Okay, I really
have. I'm not placing blame. I'm

767
01:01:52.280 --> 01:01:58.920
asking why or when? And here's
the question. We have to admit that

768
01:01:59.119 --> 01:02:07.719
this country is more divided, vehemently
and violently and hatefully than it's ever has

769
01:02:07.800 --> 01:02:12.440
been. Okay, I mean,
I personally feel that that hate is on

770
01:02:12.559 --> 01:02:17.480
both sides. But I have never
seen more hateful and uninclusive people than people

771
01:02:17.639 --> 01:02:22.880
who preach not to hate and to
be inclusive. That's my own feeling.

772
01:02:22.119 --> 01:02:27.840
However, we have to admit there's
a lot of hate and a lot of

773
01:02:27.920 --> 01:02:30.880
division. It's different than it used
to be. You used to be able

774
01:02:31.000 --> 01:02:37.800
to have a discussion with someone and
there wasn't this hostility. When did that

775
01:02:37.960 --> 01:02:44.480
begin? I don't know. Vietnam
War, no mark that. I mean,

776
01:02:44.559 --> 01:02:49.320
we had violent protests about the war. But I'm talking about liberals versus

777
01:02:49.800 --> 01:02:54.159
conservatives and how I mean where they're
you know, I mean you know where

778
01:02:54.360 --> 01:03:00.000
look at you had? Didn't Shumer
a call for the call out the dogs

779
01:03:00.039 --> 01:03:06.519
on the justices? Didn't a lot
of liberals give out justice ards the whirlwind?

780
01:03:07.320 --> 01:03:09.360
Now here's what I want to know, though, When did this start?

781
01:03:09.760 --> 01:03:17.559
I personally feel it started right after
Trump won against Hillary. That's when

782
01:03:17.639 --> 01:03:21.639
I thought, That's when I noticed
it. We had some of it during

783
01:03:21.719 --> 01:03:28.400
Obama, but not like this.
I think the Trump derangement syndrome. And

784
01:03:28.639 --> 01:03:34.880
also Trump himself is responsible. I
think that with his name calling and his

785
01:03:36.239 --> 01:03:38.880
style after they said he was in
a Russian hotel, Gillan, he thought

786
01:03:38.880 --> 01:03:44.280
about his style from the very beginning. His style. I think his style

787
01:03:44.800 --> 01:03:50.800
might have sparked people to do that
or not. I'm just wondering, and

788
01:03:50.880 --> 01:03:54.440
I'm seriously wondering, when did it
really get this bad? Because it is

789
01:03:54.559 --> 01:03:58.719
bad, Mark. I mean,
there are families, for God's sakes,

790
01:03:58.800 --> 01:04:03.679
that break up because of discussions.
I don't just say with Trump, Tom,

791
01:04:04.159 --> 01:04:08.039
what's that? It thought it was
Trump? That's what I think.

792
01:04:08.079 --> 01:04:11.239
I think it's just because we're living
that moment now. I think if you

793
01:04:11.360 --> 01:04:15.679
went back in time, I think
I would disagree with you. I really

794
01:04:15.800 --> 01:04:23.159
do think when family Reagan versus Bush, do you think it was this vehemently

795
01:04:23.719 --> 01:04:29.119
but Reagan versus Bush that never happened. I'm sorry, not Reagan versus I'm

796
01:04:29.119 --> 01:04:31.400
sorry, I'm not talking in the
Reagan No, I'm talking about the Reagan

797
01:04:31.480 --> 01:04:35.559
Bush erar. I mean, I
mean, do you think that it was

798
01:04:35.639 --> 01:04:41.119
that way a senior Bush. I
don't think it was during that period of

799
01:04:41.280 --> 01:04:46.320
time. But I would say during
Gore versus Bush, that was massive.

800
01:04:47.559 --> 01:04:50.079
Yeah, that was pretty bad.
But Mark, that was short lived once

801
01:04:50.639 --> 01:04:55.000
once Bush became president. I think
that kind of, like most things,

802
01:04:55.079 --> 01:04:57.639
drifted away a little bit. Yeah, but people except to him as a

803
01:04:57.719 --> 01:05:00.920
president and they that's right. I
agree with you. We didn't have the

804
01:05:01.039 --> 01:05:04.599
twenty four hour news cycle, and
on top of that, even if we

805
01:05:04.719 --> 01:05:09.119
did have CNN and Fox and stuff
like that, it still wasn't like it

806
01:05:09.239 --> 01:05:13.800
is now, and we sure as
hell didn't have social media where everybody is

807
01:05:13.920 --> 01:05:18.840
glued to it like robots in doing
whatever TikTok says to do. Yep,

808
01:05:19.280 --> 01:05:23.519
I know what you're saying. We
got more coming up. I gotta take

809
01:05:23.559 --> 01:05:31.039
this break three O three seven one
three eight two five five Go with a

810
01:05:31.119 --> 01:05:35.440
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811
01:05:35.639 --> 01:05:43.440
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812
01:05:43.480 --> 01:05:47.400
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813
01:05:47.440 --> 01:05:50.920
companies find out now three O three
seven to seven to one help. You'll

814
01:05:51.000 --> 01:05:55.719
think you're his only customer when you
choose Frank durand the real estate Man dot

815
01:05:55.840 --> 01:06:00.559
com to list your home with Remax
Alliance three all three nine two zero sixteen

816
01:06:00.599 --> 01:06:09.559
twenty two. Here Terry's got a
comment on politics. But I was wondering

817
01:06:09.639 --> 01:06:13.559
when it went so south. Somebody
suggested on YouTube one of our morons that

818
01:06:13.639 --> 01:06:17.719
it was maybe social media. Did
it go ahead? What do you think?

819
01:06:17.840 --> 01:06:21.400
What's going on? Terry? O? Hey Tom, it's Jarrek calling

820
01:06:21.440 --> 01:06:26.280
him from Alaska. Just hear me
out on this. I agree with both

821
01:06:26.280 --> 01:06:30.320
of you, Tom and Mark Aleen
Moore with Mark on you know my politics

822
01:06:30.360 --> 01:06:34.360
and that, but I do believe
it started with Trump. But the other

823
01:06:34.400 --> 01:06:38.400
thing you got to keep in mind
is, you know we're talking. I

824
01:06:38.440 --> 01:06:42.119
can tell your passionate about he's just
so mean with name calling. But think

825
01:06:42.159 --> 01:06:45.920
about this, if you're him,
you're not in politics. People like what

826
01:06:45.039 --> 01:06:48.719
he stands up for, be like
a safe country. You know, they're

827
01:06:48.800 --> 01:06:53.800
calling him the Orange Man. They're
doing Saturday and Night live skits. So

828
01:06:54.039 --> 01:06:57.679
he's taking a lot of pressure from
the media and he's got all of Hollywood

829
01:06:57.880 --> 01:07:00.159
coming against him. This guy has
sticks again. But what is he doing

830
01:07:00.239 --> 01:07:04.360
for us? He's lowering taxes,
he's protecting our country or we're not in

831
01:07:04.480 --> 01:07:09.320
a war. Our economy was booming. If he would have had another four

832
01:07:09.400 --> 01:07:14.400
years after the first floor and had
all this stuff with coronavirus didn't start up,

833
01:07:14.800 --> 01:07:17.320
this would be a completely different narrative. I think he's the only guy

834
01:07:17.360 --> 01:07:20.679
that can turn around. I think
the reason why there's trump Ism as not

835
01:07:20.960 --> 01:07:25.920
just Trump. I'm an independent,
and it's not just conservatives or Republicans.

836
01:07:25.960 --> 01:07:29.079
It's because he's saying what a lot
of us are saying he's just saying it

837
01:07:29.079 --> 01:07:31.280
with a lot more color. But
he gets the job done. He does

838
01:07:31.440 --> 01:07:35.119
what we want. And I think
that people are just fed up because most

839
01:07:35.159 --> 01:07:39.920
of the time Conservatives are Christians,
we just don't say anything because we get

840
01:07:40.079 --> 01:07:42.440
oh, you're so judgmental if we
say anything. And I think people are

841
01:07:42.480 --> 01:07:45.199
getting ticked off and are starting to
stand up and have a voice, and

842
01:07:45.360 --> 01:07:48.480
we want our country back. I
don't care what you do in your personal

843
01:07:48.559 --> 01:07:51.559
life, but then at the same
time, don't tell me what to do.

844
01:07:51.639 --> 01:07:54.719
I want to work hard, I
want to take care of my family,

845
01:07:55.159 --> 01:07:57.639
and I want to live in freedoms. We have rules, we have

846
01:07:57.880 --> 01:08:00.679
laws. We got to stop off
the nonsense. I think that's why people

847
01:08:00.719 --> 01:08:04.920
are very passionate about Trump, because
he has a void. He's speaking for

848
01:08:05.159 --> 01:08:11.199
us. Look, Terry, where
in Alaska are you? I moved from

849
01:08:11.239 --> 01:08:14.480
Colorado. I was there for fourteen
years. I live in Wascilla. I

850
01:08:14.639 --> 01:08:16.319
just got back from Washington, d
C. But I live in Withasilla,

851
01:08:16.359 --> 01:08:20.119
Alaska, about fifty miles away from
a bridge. Look, hey man,

852
01:08:20.239 --> 01:08:24.880
that's cool. So Terry, listen
you you did make one comment that's really

853
01:08:24.960 --> 01:08:29.079
weird. You said you align more
with Mark than I than me in politics.

854
01:08:29.239 --> 01:08:31.880
Here's what's really weird. Okay,
if you really want to know the

855
01:08:32.000 --> 01:08:38.279
truth, Mark and I do not
differ at all. I mean, you

856
01:08:38.359 --> 01:08:42.119
know we differ on the radio when
I'm talking because he picks out part what

857
01:08:42.239 --> 01:08:45.760
I say when I try to bring
up both sides. But what do you

858
01:08:45.960 --> 01:08:48.760
mean by that? I'm just curious
what you mean by that. Well,

859
01:08:48.840 --> 01:08:50.800
when I listened, I listen to
you every day. I love you,

860
01:08:51.000 --> 01:08:56.920
I love your joy. It seems
like you're afraid to almost speak like how

861
01:08:57.039 --> 01:09:01.760
Mark speaks is terry, terry.
It's not fear. What I feel is

862
01:09:02.319 --> 01:09:08.000
there are people listening, probably from
both sides, and what I try to

863
01:09:08.079 --> 01:09:10.840
do, honest to God, is
just try to bring up the other side.

864
01:09:10.920 --> 01:09:14.000
That's what I try to do.
No, And I see that,

865
01:09:14.159 --> 01:09:17.199
Tom. But what I'm saying is
when you're specifically asked marvels specifically, say

866
01:09:17.640 --> 01:09:20.479
Tom, how you feeling, sometimes
I feel don't get a little don't get

867
01:09:20.560 --> 01:09:24.279
upset at me. But sometimes I
feel like you get a little offend when

868
01:09:24.359 --> 01:09:27.199
Mark is just brain it wrong.
It's like, yeah, Tom, what

869
01:09:27.319 --> 01:09:30.479
I like to hear is when you
bee Tom and you just say, you

870
01:09:30.560 --> 01:09:32.840
know what, I'm an American.
I stand up for this and this is

871
01:09:32.880 --> 01:09:36.520
how I feel instead of kind of
well, and I do I do often

872
01:09:36.600 --> 01:09:42.000
do that. But what I try
to do is simply is simply say why

873
01:09:42.159 --> 01:09:47.560
though, Oh, here's why Mark, because here's why. I socialize,

874
01:09:47.680 --> 01:09:53.920
and I read and I look and
listen to so many different viewpoints that I

875
01:09:54.159 --> 01:09:59.239
think, you know, some of
them should come to light because it's it's

876
01:09:59.279 --> 01:10:02.479
they're interesting. It's not that I'm
trying to tell you ask me wrong.

877
01:10:02.720 --> 01:10:06.960
Go with a sure thing Denver's Best
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878
01:10:08.000 --> 01:10:14.760
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no obligation comparison call Compass Insurance paying
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his only customer when you choose Frank
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Ripped of news you need so you
don't have run anxiousness as you can.

884
01:10:49.119 --> 01:10:57.800
Shooter's Gonna help come dix Is the
Troubleshooter Show, No Tom Martino.

885
01:10:58.520 --> 01:11:00.359
Hey, I'm Tom Martino, and
I welcome you to the show. Three

886
01:11:00.479 --> 01:11:03.960
oh three seven to one three talk
seven one three eight two five five.

887
01:11:04.000 --> 01:11:05.920
We're going to go right to the
phones at his car day, but we'll

888
01:11:05.920 --> 01:11:09.680
take any and all calls. We
have a couple of car calls as well.

889
01:11:10.000 --> 01:11:13.199
Let's go to Michael. He has
a heater issue in a Nissan Rogue.

890
01:11:13.520 --> 01:11:15.159
Anything you people want to talk about, give us a call. We're

891
01:11:15.279 --> 01:11:20.319
always willing to take your call.
And I have a story to tell you

892
01:11:20.640 --> 01:11:27.560
about a guy met last night who
did an insurance check up with Compass.

893
01:11:28.399 --> 01:11:31.079
And you're not going to believe this
story. Mark. He said, Compass

894
01:11:31.199 --> 01:11:39.680
proposed to him insurance that was three
times as much then he was getting with

895
01:11:39.800 --> 01:11:43.640
American Family. And I said,
how is that? And wait till you

896
01:11:43.760 --> 01:11:46.640
see and hear what I found out
and the reasoning behind it. But first

897
01:11:46.720 --> 01:11:51.880
I want to go to Michael.
What's going on? Michael? Yes,

898
01:11:53.119 --> 01:11:58.439
Tom, I got a twenty thirteen
Tom, and U I mean from at

899
01:11:58.479 --> 01:12:02.079
a month there. Time I turned
on my heater, it will make all

900
01:12:02.239 --> 01:12:06.159
kinds of rattling noise and ugly noise. But the air still come out and

901
01:12:06.199 --> 01:12:10.720
it would be hot. So this
happened for like a whole month, and

902
01:12:10.800 --> 01:12:15.119
probably one day I just went off. It won't go back on. No

903
01:12:15.279 --> 01:12:17.159
heat, no air. When you
said it went off, the heat went

904
01:12:17.239 --> 01:12:23.319
off, or the blower motor or
what everything turned on? It was the

905
01:12:23.600 --> 01:12:27.760
flower motor went out. No heat, No does the air conditioning work?

906
01:12:28.800 --> 01:12:31.520
Nothing works? What do you guys
think is going on here? He probably

907
01:12:31.640 --> 01:12:35.720
the blower motor was acting up and
it finally just quit. Okay, Tom,

908
01:12:35.880 --> 01:12:40.720
I took the blower motor out.
Sure enough, the fami was all

909
01:12:40.800 --> 01:12:45.640
wobbling and everything that was making noise. I replaced it. I replaced it,

910
01:12:45.680 --> 01:12:47.560
put it all back together, but
turned on and I still don't got

911
01:12:47.680 --> 01:12:53.279
nothing. Well, that's probably because
you didn't put it together. Well,

912
01:12:53.800 --> 01:12:56.560
you also have a resistor in there. You might have blown when the motor

913
01:12:56.680 --> 01:13:00.640
went so you got to look for
the resistor or even if fuse at that

914
01:13:00.800 --> 01:13:03.079
point. Right, Well, the
inside the box, there's a resistor.

915
01:13:03.800 --> 01:13:09.000
You get just a new blower.
Is that all you got? I checked

916
01:13:09.000 --> 01:13:13.279
the fuses, the ant new blower
in okay. So, but Kevin is

917
01:13:13.319 --> 01:13:15.800
saying there's a resistor too, And
if it's shot or overheating or whatever.

918
01:13:15.840 --> 01:13:19.479
It's dead because that's what changes speeds
in the fan is a resistor. So

919
01:13:19.600 --> 01:13:24.399
the resistor is what So when it
was going out, it blew that because

920
01:13:24.439 --> 01:13:30.279
of the resistance exactly connected. I
mean in the same piece with the ban.

921
01:13:30.560 --> 01:13:33.119
No, it's in the box,
but it's it's a separate piece,

922
01:13:33.520 --> 01:13:36.279
and it's not like a fuse.
It's like a big square thing. Yeah,

923
01:13:36.359 --> 01:13:40.119
it actually bolts into the box.
It's probably two three bolts. You

924
01:13:40.199 --> 01:13:43.319
pull it out, it sticks into
the air chamber itself. Oh oh,

925
01:13:43.520 --> 01:13:45.000
it's not in the fuse panels.
Oh no, no, it's in the

926
01:13:45.079 --> 01:13:49.359
heater box. I got you.
Okay, my heater, my my blower,

927
01:13:49.479 --> 01:13:54.600
everything's under my dash. Oh yeah, that's fun. And I bet

928
01:13:54.720 --> 01:13:58.840
it'll never sound the same driving down
the road. Right, those clips break.

929
01:13:58.960 --> 01:14:01.039
I mean, it's really crazy,
it is. Could it be a

930
01:14:01.119 --> 01:14:05.479
simple thing like a fuse? Probably
not, he said, he checked him,

931
01:14:05.479 --> 01:14:12.159
but saying it's the resistor, I
mean it's very common, extremely common.

932
01:14:13.359 --> 01:14:15.680
Okay, good check it, Michael. Let us know three oh three

933
01:14:15.920 --> 01:14:21.000
seven to one three talk seven one
three eight two five five. Now,

934
01:14:21.680 --> 01:14:25.640
who's been waiting the longest hair?
We have John, John, what's going

935
01:14:25.680 --> 01:14:30.680
on with you? John? Welcome? Hi Tom, hey man, what's

936
01:14:30.720 --> 01:14:38.720
going on? Being false? We
perched. I'm a daycare owner up in

937
01:14:38.840 --> 01:14:42.560
Firestone, Frederick, Colorado, have
been for ten years. I'm the only

938
01:14:42.680 --> 01:14:46.800
male probably in the northern Colorado who
operates and runs daycare data. What are

939
01:14:46.840 --> 01:14:53.600
you being accused of? John?
A child molestation from chick Oh my god?

940
01:14:54.920 --> 01:14:58.039
And the tickle is a kid that
I've had for four years. It's

941
01:14:58.119 --> 01:15:02.159
on video in the school I've own
the school resource officer for seven years on

942
01:15:02.319 --> 01:15:06.159
the family and to that school parents
were brought in to see the video.

943
01:15:06.720 --> 01:15:12.399
They said there's nothing there. They
actually told the CPS in the school that

944
01:15:13.159 --> 01:15:15.279
literally, if they died today that
me and my wife have been more for

945
01:15:15.399 --> 01:15:18.039
them and their family, that I
would get their kid. They have willed

946
01:15:18.039 --> 01:15:23.560
their kids to meet. Look,
I got to ask them serious questions here,

947
01:15:23.680 --> 01:15:27.399
John, that is some serious stuff. So here's what I need to

948
01:15:27.479 --> 01:15:33.520
know. How did the charges come
about? Did anyone complain? No?

949
01:15:34.000 --> 01:15:38.560
So I actually haven't been charged yet. There I'm in the middle of investigation.

950
01:15:38.920 --> 01:15:45.880
But why did they even start?
Where did it all begin? Apparently

951
01:15:45.960 --> 01:15:48.520
in the office because I pick him
up at one o'clock every day because they

952
01:15:48.600 --> 01:15:53.239
can't control him for a full day, so we sent him there for kindergarten.

953
01:15:53.279 --> 01:15:55.199
I have to go pick him up
every day at one o'clock, which

954
01:15:55.239 --> 01:15:57.800
is inconvenient, but we did it
because we love that family and I love

955
01:15:57.880 --> 01:16:00.199
that kid. I don't think you're
understanding that, John, John, you

956
01:16:00.680 --> 01:16:06.319
really have to listen to us,
okay, because because I'm asking, you

957
01:16:06.520 --> 01:16:12.199
picked the kid up every day,
you take them to daycare. The parents

958
01:16:12.279 --> 01:16:15.760
pick them up when they're that when
they're done with work. What I need

959
01:16:15.880 --> 01:16:24.479
to know is why did an investigation
even begin. They don't just start investigations

960
01:16:24.560 --> 01:16:30.039
for nothing. Why did it begin? There's a Firestone resource officer who's inside

961
01:16:30.079 --> 01:16:34.000
the school called GPS and said that
I got it kid, that's all wet.

962
01:16:34.039 --> 01:16:43.920
What did the resource officer say that
made him suspicious of molestation? It's

963
01:16:44.000 --> 01:16:48.159
her. She said I was tickling
his butt and and and did she say

964
01:16:48.319 --> 01:16:54.159
you were tickling hold on? He
said you were tickling his butt in school

965
01:16:54.279 --> 01:16:58.960
when you picked him up or at
your center. Yes, in school,

966
01:16:59.039 --> 01:17:01.960
as I picked up and supposedly all
on film. Okay, so did you

967
01:17:02.199 --> 01:17:08.000
see the tape? Nope? I
said they haven't charged this yet. I

968
01:17:08.079 --> 01:17:12.239
did retain a lawyer just because I
don't trust cps. And that's twenty years

969
01:17:12.239 --> 01:17:15.960
I've been doing well. You have
to retain a lawyer. You have to

970
01:17:15.039 --> 01:17:20.079
retain a lawyer. But right now
they're investigating. You understand, John,

971
01:17:20.920 --> 01:17:28.079
this is devastating. They have to
investigate obviously, this school resource officer.

972
01:17:28.159 --> 01:17:32.079
I want to ask you, do
you think the school resource officer she is

973
01:17:32.279 --> 01:17:40.239
truly she is truly concerned or do
you think she's just some wacko making trouble.

974
01:17:41.800 --> 01:17:44.800
I'm not going to make in trouble. Why, that's what I need

975
01:17:44.880 --> 01:17:47.039
to know. I don't know.
I've always felt like she's given me a

976
01:17:47.119 --> 01:17:50.000
dirty look. I've never thought she
was the best resource officer. Anyways,

977
01:17:50.520 --> 01:17:55.079
she's been really nice this year to
my kids. So just kind of looked

978
01:17:55.119 --> 01:17:58.479
past it and then like everybody,
But I don't understand. She said she

979
01:17:58.720 --> 01:18:05.119
went hold on, John, she
said she witnessed you tickling this kid's button.

980
01:18:06.640 --> 01:18:13.199
Correct, Okay, now, uh
no, I get it. Now.

981
01:18:14.439 --> 01:18:17.039
Was there something she did she confront
you when she saw it? Or

982
01:18:17.119 --> 01:18:25.319
did she just make a complaint?
She just made a complaint. Okay,

983
01:18:25.640 --> 01:18:29.319
Hey, John, I want to
say one thing, John, you really

984
01:18:29.800 --> 01:18:32.560
should talk to your an attorney before
you call a radio station. I think

985
01:18:32.640 --> 01:18:39.840
you're doing the dumbest possible thing anybody
who's ever done well. This is some

986
01:18:40.079 --> 01:18:45.000
serious stuff for sure, Yes,
sir, But John, I understand you're

987
01:18:45.039 --> 01:18:54.840
frustrated and you're but I find it
difficult personally to believe someone someone wants to

988
01:18:54.920 --> 01:19:00.800
drag a kid and a person through
these accusations. I'm not saying that it

989
01:19:00.000 --> 01:19:06.640
happened. I'm saying that maybe she
believes something is happening. But here's the

990
01:19:06.760 --> 01:19:15.439
thing. If they're how old's the
boy five, They're gonna probably talk to

991
01:19:15.520 --> 01:19:18.239
the parents and the boy, maybe
have the boy talk to a psychologist or

992
01:19:18.479 --> 01:19:24.880
or someone. And then did they
talk to you yet? No, they

993
01:19:24.920 --> 01:19:28.279
have talked to the boy, interviewed
him privately that dad hasked to go in.

994
01:19:28.439 --> 01:19:32.279
They said no. And they've come
to my two daycare centers. They've

995
01:19:32.399 --> 01:19:38.880
interviewed just kids so far, three
and five year olds with super leading questions

996
01:19:39.840 --> 01:19:42.560
and then no talking to any of
the parents. Most of the parents have

997
01:19:42.680 --> 01:19:46.680
reached out to him. They haven't
interviewed a staff member yet. Okay,

998
01:19:47.239 --> 01:19:50.199
John, five year old little kid, John, They're going through the motions

999
01:19:50.279 --> 01:19:56.119
they have to go through. Are
you assuming they're looking for trouble too?

1000
01:19:56.520 --> 01:20:01.279
Or tell me why you're calling.
I'm calling because I was I'm really good

1001
01:20:01.319 --> 01:20:05.640
friends with your buddy Carlow, So
I was chatting with Carlow and I was

1002
01:20:05.840 --> 01:20:09.680
just I've had a lot of parents
reaching out to me telling me that they

1003
01:20:09.720 --> 01:20:12.239
should make we should make this a
story because if out of the female,

1004
01:20:12.319 --> 01:20:15.279
right well, well you should.
If you're accused and you're falsely accused right

1005
01:20:15.399 --> 01:20:21.039
now, you're not being accused by
by anyone except this school resource officer.

1006
01:20:23.520 --> 01:20:29.079
I just here's what I'm thinking.
If there is a well, if there

1007
01:20:29.199 --> 01:20:33.119
is a video, huh, this
video is going to tell all. Did

1008
01:20:33.199 --> 01:20:41.880
your attorney ask for the video?
He apparently hasn't asked yet because I haven't

1009
01:20:41.920 --> 01:20:49.079
been physically charged. Okay, I
get what you're saying. How did you

1010
01:20:49.239 --> 01:20:54.319
find I don't want any names of
school Listen, I don't want any names

1011
01:20:54.399 --> 01:20:59.079
of schools or people or kids or
attorneys, but I need to know.

1012
01:20:59.359 --> 01:21:06.520
How did you find the attorney through
another friend who is a criminal attorney that

1013
01:21:06.600 --> 01:21:10.359
I would normally use, but since
I thought it was criminal civil, he

1014
01:21:10.479 --> 01:21:14.920
had made some referrals, and I
called a few different lawyers, which all

1015
01:21:15.079 --> 01:21:20.000
were depressed because they said this is
the worst agency to work with. But

1016
01:21:20.920 --> 01:21:25.960
then I found him through two referrals. He's been up in that area for

1017
01:21:26.079 --> 01:21:28.840
forty two years, in that Weell
County lay in my area. So if

1018
01:21:28.840 --> 01:21:33.840
he supposedly knows the right people,
well, first of all, it is

1019
01:21:34.039 --> 01:21:43.119
unfortunate Weld County is corrupt. But
that doesn't mean I can't see them falsely

1020
01:21:43.239 --> 01:21:47.720
accusing someone just to make their lives
miserable. Here's the problem with child molestation,

1021
01:21:48.279 --> 01:21:54.800
the real big problem. I'm talking
about accusations. If it did not

1022
01:21:55.079 --> 01:22:00.239
happen, and you're truly falsely accused, your life is still ruined. Yeah,

1023
01:22:00.319 --> 01:22:04.159
that's what I'm trying to say.
Right now, Now have you here's

1024
01:22:04.199 --> 01:22:13.039
the Here's the most important thing.
Is your record one clean of all problems

1025
01:22:15.319 --> 01:22:20.760
other than a couple I think college
twenty five seven years ago. Of what

1026
01:22:24.760 --> 01:22:29.680
of They're all misdemeanors. There was
like assault, drop to harassment. I

1027
01:22:29.800 --> 01:22:32.880
was a free sport athlete, Okay, in a couple of Okay, I

1028
01:22:32.960 --> 01:22:35.560
get it, that's okay. I'm
not talking about that. That's good.

1029
01:22:35.680 --> 01:22:39.600
I mean, that's not good,
but that's okay. Okay, listen,

1030
01:22:39.680 --> 01:22:44.399
Let's try hold on a second.
Let's try to get Joela's earra on if

1031
01:22:44.439 --> 01:22:47.600
we can, please, I just
want him to at least have a second

1032
01:22:47.680 --> 01:22:53.479
opinion. Three oh three seven one
three talk seven one three eight two five

1033
01:22:53.600 --> 01:22:57.600
five. We'll get Joela's arra on
Compass and oh, Ideal Home Loans is

1034
01:22:57.680 --> 01:23:00.960
still doing loans. Okay, of
course people are buying homes. The best

1035
01:23:01.000 --> 01:23:04.720
thing about Ideal the interest rate guarantee
of rates go down, they refinanci you

1036
01:23:04.800 --> 01:23:15.399
free of charge. Go with a
sure thing Denver's best roofer Excel Roofing dot

1037
01:23:15.479 --> 01:23:20.720
com. You don't pay a cent
until you're content. Wait time for an

1038
01:23:20.720 --> 01:23:26.359
insurance check up free, no obligation. In comparison, call Compass Insurance paying

1039
01:23:26.399 --> 01:23:30.479
too much your coverage at dozens of
insurance companies find out now three all three

1040
01:23:30.600 --> 01:23:32.960
seven to seven to one. Help. You'll think you're his only customer when

1041
01:23:33.000 --> 01:23:36.680
you choose Frank durand the real estate
Man dot com to list your home with

1042
01:23:36.840 --> 01:23:44.319
Remax Alliance three all three nine two
zero sixteen twenty two A hight Tom Martino,

1043
01:23:45.039 --> 01:23:51.880
You're troubleshooter three oh three seven one
three talks. So we don't have

1044
01:23:51.960 --> 01:23:58.359
an attorney available right now to talk
about this, and it really is terrible,

1045
01:23:58.439 --> 01:24:01.800
John, But all I can say
is this, at this point,

1046
01:24:02.039 --> 01:24:05.800
we will get an attorney and get
you on again. At this point,

1047
01:24:06.319 --> 01:24:11.640
cooperate, but do what your attorney
says. If you have a criminal defense

1048
01:24:11.720 --> 01:24:15.720
attorney, do what he says.
What does he say to do right now?

1049
01:24:17.479 --> 01:24:21.159
He just says the way to see
if it gets dropped or if it's

1050
01:24:21.399 --> 01:24:25.920
if they decide to charge you with
anything. That's what you really need to

1051
01:24:26.000 --> 01:24:30.239
do. Do you realize what Mark
said previously about calling us. What he

1052
01:24:30.319 --> 01:24:36.319
meant was this, let's say they
find no reason to charge you. But

1053
01:24:36.560 --> 01:24:42.840
before that happened, you went on
radio and TV bitching about the fact that

1054
01:24:42.880 --> 01:24:48.840
they're investigating you. You're always going
to be looked at as a suspect in

1055
01:24:49.000 --> 01:24:58.039
child molestation, even if even if
you were never charged. So what I

1056
01:24:58.159 --> 01:25:02.279
would do if I were you right
now is weight to fir see. But

1057
01:25:02.479 --> 01:25:05.560
we can talk to a defense attorney
and get you back on if you want,

1058
01:25:05.760 --> 01:25:11.960
just just to make sure you're doing
everything correctly. Three zero three seven

1059
01:25:11.960 --> 01:25:15.079
to one to three talks seven one
three eight two five five Trace has an

1060
01:25:15.079 --> 01:25:19.119
engine issue with a ninety six dodge
Ram. Well that's the issue right there.

1061
01:25:19.600 --> 01:25:23.319
It's a ninety six dodge Ram.
How many miles on a Trace?

1062
01:25:24.960 --> 01:25:29.199
Actually it's only two hundred and forty
three thousand, but this wa wait on

1063
01:25:29.399 --> 01:25:33.319
that engine? Yeah, yeah,
but it's the old twelve valves. They're

1064
01:25:33.399 --> 01:25:38.359
million mile engines. Well is that
true? Guys? Is that ninety six

1065
01:25:38.520 --> 01:25:43.600
dodge Ram a million mile engine?
Is it diesel? Oh? Okay,

1066
01:25:45.399 --> 01:25:49.960
So what's going on? Man?
Well? I blee the turbo. It

1067
01:25:50.039 --> 01:25:55.039
went out because of age, as
something do, and so it wasn't a

1068
01:25:55.079 --> 01:26:00.119
big deal. I just replaced it
with the outer store one and and basically

1069
01:26:00.239 --> 01:26:03.960
got it in. Everything's working fine
for a couple of minutes, and then

1070
01:26:04.000 --> 01:26:09.319
I start having really bad oil bowl
by and I'm trying to figure out really

1071
01:26:09.359 --> 01:26:13.840
what's going on with it. I'm
doing troubleshooting, oil going to it,

1072
01:26:14.119 --> 01:26:19.720
the oil return tubes completely clear,
everything's spinning fine. Nothing's going on that

1073
01:26:19.800 --> 01:26:23.760
I could tell from troubleshooting. So
I'm like, okay, you know what,

1074
01:26:24.000 --> 01:26:26.239
I'm going to go ahead and get
it to a local shop and have

1075
01:26:26.399 --> 01:26:30.000
them trouble shoot it to see what
I'm missing. So take a local shop,

1076
01:26:30.279 --> 01:26:34.359
have it towed in, and they
proceed to call me and tell me

1077
01:26:34.640 --> 01:26:40.840
that they tried to tell troubleshoot it. They started it. It basically had

1078
01:26:41.119 --> 01:26:45.840
like a runaway engine, and they
set my engines right now. We had

1079
01:26:45.920 --> 01:26:48.640
one of these, tom not I
mean it was in Colorado Springs. I

1080
01:26:48.840 --> 01:26:54.119
remember it on the Mercedes and it
was pretty new. It was a sprinter

1081
01:26:54.319 --> 01:26:58.520
vey it was, and it ran
away at the shop. I don't remember

1082
01:26:58.680 --> 01:27:01.680
how it got into gear, but
it got into gear it hit something.

1083
01:27:01.760 --> 01:27:09.760
But more importantly, the engine revved
up so much it blew. Now trace,

1084
01:27:10.600 --> 01:27:13.319
what do you think is going to
get into gear? But they're saying

1085
01:27:13.359 --> 01:27:15.680
it went over like eight thousand rpm. Yeah, what do you think?

1086
01:27:16.560 --> 01:27:24.239
Are you blaming anyone for this?
I really have no idea what to really

1087
01:27:24.319 --> 01:27:28.600
think on this. So I got
me right away. Why why replace the

1088
01:27:28.760 --> 01:27:33.479
runaway if you replaced the turbo for
you, I'm sorry say that again?

1089
01:27:33.680 --> 01:27:39.680
Who replaced the turbo? I did
it? Okay, there is very clear

1090
01:27:39.800 --> 01:27:42.920
literature. Plus I did my research, make sure that I prelived it,

1091
01:27:43.079 --> 01:27:45.720
made sure there was oil getting to
it, made sure the return tub was

1092
01:27:45.840 --> 01:27:50.600
clear. Basically, I double checked
everything. Okay, when did it run

1093
01:27:50.640 --> 01:27:56.680
away when you started it up?
No? At the shop? So okay,

1094
01:27:56.960 --> 01:27:59.760
when you were getting you were getting
let me get this strengthen trace.

1095
01:28:00.239 --> 01:28:04.159
After you installed it and was getting
blow by, you took it to a

1096
01:28:04.279 --> 01:28:10.159
shop to check it. Yeah,
and when you took it to the shop,

1097
01:28:10.319 --> 01:28:15.640
that's where the overrevving happened. That's
what they're telling me. It was

1098
01:28:15.720 --> 01:28:19.640
just supposed to be a simple diagnostics. And are they saying they did not?

1099
01:28:20.680 --> 01:28:25.920
What are they saying? Are they
not taking responsibility? Guys, chime

1100
01:28:26.000 --> 01:28:30.119
in on this. Is it their
fault that had over revveed? Well,

1101
01:28:30.439 --> 01:28:32.479
it can if there's an excess oil
and fuel that gets in there, they

1102
01:28:32.520 --> 01:28:35.479
got to be careful with that because
there's no spark. You can't just could

1103
01:28:35.520 --> 01:28:40.039
the excess fuel and oil get in
there due to his installation or was it

1104
01:28:40.159 --> 01:28:44.319
something they did wrong. That's the
you're gonna have to determine that. That's

1105
01:28:44.359 --> 01:28:45.960
the hard part. Now. Yeah, a diesel engine will run on oil,

1106
01:28:46.000 --> 01:28:48.359
it'll fire it off and once it
gets going, the only thing you

1107
01:28:48.399 --> 01:28:51.560
can do is try to choke out
the air. Yep. But why does

1108
01:28:51.600 --> 01:28:56.199
it over rev Why doesn't it just
idle? It just keeps feeding itself.

1109
01:28:56.399 --> 01:29:00.760
Yeah, the oil is not being
monitored or meter, it's just there's no

1110
01:29:00.039 --> 01:29:04.039
throttle body. No, well it's
all bypassed. Then there's no sparks.

1111
01:29:04.119 --> 01:29:08.319
You can't just turn the key off. I get it. Does that ever

1112
01:29:08.439 --> 01:29:11.520
happen when someone's in gear, like
going down the highway and all of a

1113
01:29:11.560 --> 01:29:14.399
sudden they're doing one hundred? You
can get kind happen over the road truck

1114
01:29:14.479 --> 01:29:17.520
if you can actually pull up YouTube
videos see these guys pull over the side

1115
01:29:17.520 --> 01:29:20.600
of the road. You'll sometimes have
fire coming out the stacks. But where,

1116
01:29:24.560 --> 01:29:27.560
oh my god, where where is
the oil being fed from? It

1117
01:29:27.640 --> 01:29:30.359
could be coming past the old control
rings. You've cracked the oil control ring.

1118
01:29:30.560 --> 01:29:31.800
It'll sit there feet itself, right
out of the crank case. Yep.

1119
01:29:32.680 --> 01:29:36.359
So with two hundred, here's the
problem trace you know. I know

1120
01:29:36.520 --> 01:29:40.640
everyone says they got a million mile
engine, but it's two hundred and forty

1121
01:29:40.720 --> 01:29:45.960
thousand. This blowby and stuff could
be happening and have nothing to do with

1122
01:29:45.079 --> 01:29:48.359
the shop. I think you would
have a hell of a time trying to

1123
01:29:48.439 --> 01:29:54.199
prove the shop did it what you
just did your own turbo. What do

1124
01:29:54.279 --> 01:29:59.880
you guys think it'd be a real
uphill climb. Yes, how much?

1125
01:30:00.600 --> 01:30:13.560
Let me rebuild that engine? I
honestly don't fifteen all right, they told

1126
01:30:13.600 --> 01:30:16.760
me sixteen thousand, but you could
use ones for anywhere from three to six

1127
01:30:16.800 --> 01:30:21.119
thousand. Ye are you let me
ask you something, Trace, I'm just

1128
01:30:21.239 --> 01:30:26.199
gonna ask you straight up, what
do you think the shop did wrong?

1129
01:30:28.640 --> 01:30:32.680
Really? At this point, I'm
kind of looking for suggestions on a reputable

1130
01:30:32.840 --> 01:30:38.319
place to take it to to actually
give me real answers on even what the

1131
01:30:38.399 --> 01:30:43.640
heck happened? Okay, where Wait
a second, So let's say they brought

1132
01:30:43.680 --> 01:30:46.239
it over to you, Kevin or
Jeff or a diesel shop. What would

1133
01:30:46.279 --> 01:30:50.079
they do to actually figure out,
now that the engines toast, why it

1134
01:30:50.199 --> 01:30:54.800
revved up like that? How would
you even go afterward? Try to determine

1135
01:30:54.840 --> 01:30:58.000
where the oil or where the fuel
came from, if it was caused by

1136
01:30:58.319 --> 01:31:00.319
something. Well, let's say be
able to prove anything. Let's say it

1137
01:31:00.359 --> 01:31:03.199
came from the turbo. What does
that mean they may not be able to

1138
01:31:03.279 --> 01:31:09.479
prove anything. Yeah, well,
but then at this point they weren't even

1139
01:31:09.560 --> 01:31:12.600
able to tell me anything of what
was wrong with the engine or anything like

1140
01:31:12.760 --> 01:31:15.600
that. So I don't even know
sure at this point. So Trace,

1141
01:31:15.960 --> 01:31:19.880
here's a I don't think you're ever
going to be able to pin it on

1142
01:31:20.000 --> 01:31:25.680
them period. If you want a
reputal spot, where are you located in

1143
01:31:25.800 --> 01:31:30.159
the Littleton area? Guys, Mark, do we have some really good diesel

1144
01:31:30.279 --> 01:31:34.159
people? No, we don't,
But I still want to go back to

1145
01:31:34.279 --> 01:31:36.960
this. I mean, I don't
know what he expects to get out of

1146
01:31:38.039 --> 01:31:42.560
it. I just don't know you
fixed. Yeah, Okay, well let's

1147
01:31:42.560 --> 01:31:45.239
say. Well, no, I'm
saying if you brought it over to someone,

1148
01:31:45.399 --> 01:31:46.680
at minimum, they're going to have
to tear it down to do some

1149
01:31:46.920 --> 01:31:51.159
kind of I don't know, some
diagnostics to figure out what happened. I

1150
01:31:51.239 --> 01:31:56.960
mean, you could be thousands and
thousands deep into figuring out what happened.

1151
01:31:57.199 --> 01:32:00.319
And once you do figure out what
happens, that sure is hell. Doesn't

1152
01:32:00.319 --> 01:32:03.279
mean the shop's going to give you
anything, but it's most likely from the

1153
01:32:03.359 --> 01:32:10.680
turbo installation. It's awful coincidence if
that's not the problem. Yes, So

1154
01:32:10.920 --> 01:32:15.399
Trace, I'm so Mark, who
do we have as a good diesel shop?

1155
01:32:15.239 --> 01:32:17.720
These guys would know better than the
one that I use. And you

1156
01:32:17.800 --> 01:32:21.760
know Mark cast Iron, Oh yeah, cast Iron they have the tow truck

1157
01:32:21.800 --> 01:32:29.640
company too, but yeah they are
good Diesel mechanics. Okay, I mean,

1158
01:32:29.760 --> 01:32:32.000
listen, man, this is a
terrible situation. But I wouldn't get

1159
01:32:32.039 --> 01:32:36.119
my home getting any reimbursement. What
did the shop say to you, like

1160
01:32:36.520 --> 01:32:42.239
so sad, too bad? Or
what? Pretty much? That was it?

1161
01:32:42.520 --> 01:32:45.319
And it's really I didn't know.
I took it in to get a

1162
01:32:45.359 --> 01:32:48.840
diagnostic for a reason. I wanted
to find out what the heck was going

1163
01:32:48.920 --> 01:32:53.239
on. And instead of finding out
what was going on, look, man,

1164
01:32:54.239 --> 01:32:57.479
I don't think it matters. So
listen, I want to re emphasize

1165
01:32:57.560 --> 01:33:00.479
this point. You bring it there, you drop it off, go out

1166
01:33:00.560 --> 01:33:03.039
to bring it into the shop,
they turn it on and for whatever reason,

1167
01:33:03.119 --> 01:33:09.279
and who cares the engine over revs
and destroys itself. How in any

1168
01:33:09.600 --> 01:33:14.880
how, in any circumstances, is
their problem? Hasn't It isn't It isn't

1169
01:33:15.159 --> 01:33:18.319
And why would you drave on thousands
of dollars to figure out you're getting crap?

1170
01:33:18.800 --> 01:33:21.680
Gotta take this break three oh three
seven one three talks seven one three

1171
01:33:21.800 --> 01:33:31.039
A two fivety five Go with a
sure thing. Denver's Best roofer excel roofing

1172
01:33:31.159 --> 01:33:39.079
dot com you don't pay a cent
until you're content. Time for an insurance

1173
01:33:39.199 --> 01:33:44.640
check up free no obligation comparison call
Compass Insurance paying too much your coverage at

1174
01:33:44.680 --> 01:33:47.159
dozens of insurance companies find out now
three oh three, seven to seven to

1175
01:33:47.199 --> 01:33:50.960
one help. You'll think you're his
only customer when you choose Frank durand the

1176
01:33:51.000 --> 01:33:56.520
real estate man dot com to list
your home with Remax Alliance three oh three

1177
01:33:56.640 --> 01:34:04.840
nine two zero sixteen twenty two.
Hi Tom Martine here three all three seven

1178
01:34:05.079 --> 01:34:12.720
one three talk seven one three eight
two five five going to the phones,

1179
01:34:12.880 --> 01:34:15.880
trying to solve your problem. Trace, Well, I don't know who we

1180
01:34:15.960 --> 01:34:18.640
can solve us from. I mean, we're done on that one. I

1181
01:34:18.680 --> 01:34:20.800
think, guys, what do you
think? I think? So? I

1182
01:34:20.880 --> 01:34:25.159
mean, go to cast Iron,
see what they can find out. Let's

1183
01:34:25.279 --> 01:34:30.760
move on. And next would be
Sonny, Sonny, what's going on with

1184
01:34:30.880 --> 01:34:36.279
your twenty eighteen Mazda? Three?
Sonny, My son bought a car at

1185
01:34:36.439 --> 01:34:43.239
the Ralph Schamp Mazda dealership and he
took it in. He bought it maybe

1186
01:34:43.439 --> 01:34:47.079
like a month ago new and that
then no, the twenty eighteen right,

1187
01:34:48.079 --> 01:34:53.359
yes, it's used. And then
he took it in because he purchased them

1188
01:34:53.439 --> 01:34:56.359
to get his windows to it.
So he took it to the dealership.

1189
01:34:57.119 --> 01:35:00.279
They asked him to leave it overnight, becau they weren't able to work on

1190
01:35:00.399 --> 01:35:03.359
it on the weekend, so he
had to work the next day, so

1191
01:35:03.520 --> 01:35:09.159
he dropped it off after work at
night, dropped it off the next day.

1192
01:35:09.479 --> 01:35:11.960
They said they were going to have
it ready, but the next day

1193
01:35:12.159 --> 01:35:15.920
when they called him, they said
that their car garage where they put all

1194
01:35:15.960 --> 01:35:20.680
the cars to get serviced, got
broken into, and they left his keys

1195
01:35:20.800 --> 01:35:25.399
in the car and they stole it. You know, Tom, we get

1196
01:35:25.520 --> 01:35:30.079
this call. The circumstances might be
different, but this call on liability we

1197
01:35:30.239 --> 01:35:34.359
get so often with shops. It's
crazy. Now. I want to explain

1198
01:35:34.399 --> 01:35:38.239
a couple of things to you,
Sonny, because people don't like when this

1199
01:35:38.399 --> 01:35:43.680
happens. They don't like my answer. In most cases case, Sonny,

1200
01:35:45.000 --> 01:35:49.960
the garage is not liable for crime. Okay. I know you added the

1201
01:35:50.039 --> 01:35:55.439
little part about them leaving the keys
in it. It doesn't really matter because

1202
01:35:55.560 --> 01:35:59.840
they locked it inside a garage.
Okay. Had they left the keys in

1203
01:35:59.880 --> 01:36:02.079
it outside, that would have been
stupid and they would have been liable.

1204
01:36:03.199 --> 01:36:09.199
That the fact that is the car
was locked up and it was a theft.

1205
01:36:09.399 --> 01:36:13.319
Now, did they steal more than
that car? No, that was

1206
01:36:13.359 --> 01:36:16.960
the only car they stole. Okay, Now how many cars were inside?

1207
01:36:17.000 --> 01:36:21.800
Do you know? Just his?
Well then that's the reason, right,

1208
01:36:21.960 --> 01:36:29.399
there was only one car. Now, the argument could be made it wouldn't

1209
01:36:29.399 --> 01:36:33.239
have been stolen had the keys been
locked up. That could be made.

1210
01:36:33.640 --> 01:36:38.560
Okay, that could be one area. Well wait a second, let's just

1211
01:36:38.720 --> 01:36:42.039
ask our guys here. Hey,
when you have a car overnight or even

1212
01:36:42.119 --> 01:36:44.800
during the day, and it's in
the shop, where are the keys to

1213
01:36:44.880 --> 01:36:46.680
the car in the car? In
the car? Where else would they be?

1214
01:36:47.399 --> 01:36:49.920
Okay? Good, Well, I
don't know. I thought maybe they

1215
01:36:49.960 --> 01:36:53.760
have a lock box where they hang
it. I don't know. I don't

1216
01:36:53.800 --> 01:36:57.720
know. But here's the thing.
They just said. The standard of the

1217
01:36:57.840 --> 01:37:00.199
industry is to put the key in
the car. So I'm going to ask

1218
01:37:00.279 --> 01:37:08.560
them another question, both of them. If your shop was broken into and

1219
01:37:08.960 --> 01:37:12.640
they took the car, would your
insurance cover it? No? Nope,

1220
01:37:13.399 --> 01:37:17.399
okay, because it's a theft.
Right if you left your door wide open

1221
01:37:17.720 --> 01:37:20.239
and it stole, what would happen? Yeah, we'd be on the hook

1222
01:37:20.279 --> 01:37:27.560
for it. Okay, now here's
what I here, Sonny. I'm assuming

1223
01:37:27.720 --> 01:37:32.039
the car was insured. It was, but they're not claiming liability either.

1224
01:37:33.239 --> 01:37:38.399
What do you mean who's not claiming
liability? It was insured by your who?

1225
01:37:38.479 --> 01:37:43.600
Did you have it insured by Gary
LYMB? What do you mean they're

1226
01:37:43.640 --> 01:37:47.319
not taking responsibility? Maybe she's saying
they don't have that coverage. Well,

1227
01:37:47.359 --> 01:37:51.520
of course, do you have comprehensive
coverage? Yes, he had to get

1228
01:37:51.560 --> 01:37:57.239
full coverage to get the car.
Well then, how okay? For what

1229
01:37:57.600 --> 01:38:01.439
reason are they turning down the claim? They said they can only hold the

1230
01:38:01.520 --> 01:38:06.079
person who stole it liable until they
find that person. Then they can't do

1231
01:38:06.239 --> 01:38:12.800
anything. No, wait, wait, wait, wait, Sonny, if

1232
01:38:12.880 --> 01:38:16.960
you have theft insurance, they said, until they find the person who did

1233
01:38:17.000 --> 01:38:24.239
it, they can't cover the claim. Yes, well they're wrong. Okay,

1234
01:38:24.439 --> 01:38:28.479
we need someone to help this woman
out. I want to hear someone

1235
01:38:28.640 --> 01:38:33.600
from dairy Land Insurance. I want
to hear someone some moron at Dairyland actually

1236
01:38:33.840 --> 01:38:40.439
say we can't cover this until we
find the person who did it. Wait,

1237
01:38:40.560 --> 01:38:43.960
what do you mean did he put
in a claim for a stolen car?

1238
01:38:45.199 --> 01:38:49.159
He did? Who did he put
the claim in with? With his

1239
01:38:49.600 --> 01:38:54.199
I guess. The insurance adjester called
my son back and told him they will

1240
01:38:54.239 --> 01:38:59.520
not claim to cover up. Let's
was on, what's that, Mark,

1241
01:38:59.640 --> 01:39:03.079
Let's get someone from Compass on.
Yeah, okay, let's do that.

1242
01:39:03.199 --> 01:39:08.640
That's a good idea. Hold on, this is I mean, I've just

1243
01:39:08.760 --> 01:39:13.479
never heard something more absurd in my
entire life ever, ever, ever,

1244
01:39:13.760 --> 01:39:18.319
ever, ever. I mean it's
it's a crime, it's a stolen car.

1245
01:39:18.680 --> 01:39:24.319
If he has coverage, they better
come through. There could be a

1246
01:39:24.439 --> 01:39:29.199
bad faith claim here, for God's
sakes, Oh my god. I mean,

1247
01:39:29.640 --> 01:39:33.960
it's it's just it just befuddles me. How many morons we have in

1248
01:39:34.159 --> 01:39:39.560
insurance? Tom, shouldn't we first
find out to be sure he has comprehensive

1249
01:39:41.199 --> 01:39:45.960
I'm assuming you have the right coverage. Otherwise why would they say, Han,

1250
01:39:46.119 --> 01:39:50.079
they have to have full coverage to
leave with the car with the loan

1251
01:39:50.199 --> 01:39:54.920
on it. But yeah, they
do, Yes, they do. But

1252
01:39:55.159 --> 01:39:59.800
did he get full coverage? I
mean his dairy land the name of the

1253
01:40:00.319 --> 01:40:06.720
it is. Did you talk to
dairy Land? I did not, because

1254
01:40:06.760 --> 01:40:12.039
I've never heard of such thing.
It's so ridiculous. There's no way it's

1255
01:40:12.079 --> 01:40:15.079
happening. That's where I keep coming
back to. I mean, can you

1256
01:40:15.199 --> 01:40:19.720
imagine if your car is stolen and
you have comprehensive coverage until you have your

1257
01:40:19.800 --> 01:40:25.479
car back, there's no coverage it. It makes no sense, Sonny.

1258
01:40:25.560 --> 01:40:29.119
They said, until we find the
person liable, we can't cover you.

1259
01:40:30.119 --> 01:40:33.600
M m. They actually found the
car, okay, what did they say?

1260
01:40:34.600 --> 01:40:41.359
So the insurance suggester went and then
he released it to Ralph Schant Mazda.

1261
01:40:42.359 --> 01:40:45.079
What did the insurance adjuster go for? Wait a minute, wait wait,

1262
01:40:45.159 --> 01:40:48.359
sonny, wait a minute. Why
did the insurance adjuster even look at

1263
01:40:48.399 --> 01:40:53.119
the car but they're not going to
cover it. I don't know. They

1264
01:40:53.199 --> 01:40:58.279
went and looked at it at the
where they got it, towed the Denver

1265
01:40:58.439 --> 01:41:03.479
policef and and then I guess he
I don't know what it was the car

1266
01:41:03.680 --> 01:41:08.039
damage, Sonny, Sonny? Was
the car damage? All the tires,

1267
01:41:08.319 --> 01:41:15.399
all the tires were flat, and
then they ripped the interior and they're saying

1268
01:41:15.439 --> 01:41:21.840
that they're not going to cover any
of that. Uh huh. And then

1269
01:41:23.680 --> 01:41:27.079
the dealership hold on, I got
to take a break. We need to

1270
01:41:27.159 --> 01:41:30.600
call Compass insurance. This is getting
even weirder. You weren't completely straight with

1271
01:41:30.720 --> 01:41:34.159
us. We didn't know they recovered
the car, but still they should fix

1272
01:41:34.239 --> 01:41:43.239
the damage. Hold on, I'm
Tom Martino. Go with a sure thing

1273
01:41:43.399 --> 01:41:46.800
Denver's best roofer Excel Roofing dot com. You don't pay a cent until you're

1274
01:41:46.880 --> 01:41:54.800
content. Time for an insurance check
up free, no obligation. In comparison,

1275
01:41:54.960 --> 01:41:59.760
call Compass Insurance paying too much your
coverage at dozens of insurance companies find

1276
01:41:59.800 --> 01:42:02.159
out now three all three seven seven
to one. Help You'll think you're his

1277
01:42:02.359 --> 01:42:06.279
only customer when you choose Frank durand
the real estate man dot com to list

1278
01:42:06.359 --> 01:42:11.760
your home with Remax Alliance three all
three nine two zero sixteen twenty two.

1279
01:42:14.319 --> 01:42:19.079
Hey, I'm Tom Martino, your
trouble shooter three all three seven one three

1280
01:42:19.159 --> 01:42:24.520
talk seven one three eight two five
five Did we get Compass on yet?

1281
01:42:24.560 --> 01:42:27.840
Man? We got to talk to
them. I mean it's really important.

1282
01:42:29.319 --> 01:42:38.520
So let's talk to Ken with repossession. Ken, what's going on? A

1283
01:42:38.680 --> 01:42:44.600
friend of mine? Uh lost her
job and then got her car repossessed?

1284
01:42:45.520 --> 01:42:53.640
Yeah? Did she miss pen?
It's Ken? Yes, okay, And

1285
01:42:53.800 --> 01:43:00.199
what's going on with that problem?
Right now? Well? I was the

1286
01:43:00.279 --> 01:43:04.600
co signer on the loan. Oh
my god, you're going to be responsible

1287
01:43:05.159 --> 01:43:08.800
in fact, it could be.
It could be way worse than you think.

1288
01:43:08.920 --> 01:43:13.000
She probably overpaid. And what they're
going to do after the repossession is

1289
01:43:13.079 --> 01:43:15.319
eventually sell it, and they're not
going to sell it for much. Then

1290
01:43:15.319 --> 01:43:19.520
they're going to apply that to the
loan and whatever's left over, Ken is

1291
01:43:19.600 --> 01:43:25.640
holding the bag. It's called the
deficiency, and they can go after either

1292
01:43:25.840 --> 01:43:30.640
of you. Right, So let
me ask you a few things. First

1293
01:43:30.680 --> 01:43:33.960
of all, did you know she
was in trouble at all with the payments?

1294
01:43:41.720 --> 01:43:45.960
Yes, you know, after a
after she missed a couple of payments,

1295
01:43:45.000 --> 01:43:47.520
I got to notice and I knew, you know, that's when I

1296
01:43:47.560 --> 01:43:50.119
found out, you know, I
asked her about it and she said she

1297
01:43:50.239 --> 01:43:56.640
lost her job, and you know
that's when I knew, uh that she

1298
01:43:56.800 --> 01:44:00.479
was in trouble. But so,
what what stage is it in right now?

1299
01:44:00.720 --> 01:44:06.600
Ken? What stage? I just
found out yesterday that they sold the

1300
01:44:06.720 --> 01:44:11.880
car for one thousand dollars and what
would do? How much did she owe

1301
01:44:11.960 --> 01:44:17.319
on it? Well, the loan
is up to seventeen thousand dollars now and

1302
01:44:17.479 --> 01:44:23.439
they sold it for a thousand.
Yeah, it was. It was a

1303
01:44:23.520 --> 01:44:28.439
fourteen go with a sure thing.
Denver's best roofer Excel Roofing dot com.

1304
01:44:28.640 --> 01:44:34.720
You don't pay a cent until you're
content. Time for an insurance checkup free,

1305
01:44:34.880 --> 01:44:40.920
no obligation. Comparison call Compass Insurance
paying too much your coverage at dozens

1306
01:44:40.920 --> 01:44:44.600
of insurance companies find out now three
oh three seven seven to one help.

1307
01:44:44.800 --> 01:44:47.520
You'll think you're his only customer when
you choose Frank durand the real estate Man

1308
01:44:47.640 --> 01:44:53.079
dot com to list your home with
Remax Alliance three oh three nine two zero

1309
01:44:53.199 --> 01:45:06.760
sixteen twenty two. Ye News.
You need advice so you don't have come.

1310
01:45:06.960 --> 01:45:13.319
Run in just as fast as we
can. Shooter's gonna help coming,

1311
01:45:13.720 --> 01:45:19.479
man. This is the Troubleshooter Show
Now, Tom Martine. Hey, I'm

1312
01:45:19.520 --> 01:45:23.960
Tom Martino. Welcome to Car Day
today. That's what we call it on

1313
01:45:24.119 --> 01:45:29.359
Friday when we have discussions about cars, but we can discuss anything. One

1314
01:45:29.399 --> 01:45:33.159
of the things we discuss all the
time is insurance. Compass Insurance Group is

1315
01:45:33.239 --> 01:45:39.560
with us right now. I have
a funny story about them too. They

1316
01:45:39.640 --> 01:45:45.399
said the insurance check up, this
one guy had showed triple the amount as

1317
01:45:45.479 --> 01:45:47.960
State as I believe, he said, State Farm. But anyway, no,

1318
01:45:48.560 --> 01:45:51.840
yeah, one of those coming anyway. Jeremy your turn. Jeremy's with

1319
01:45:51.920 --> 01:45:55.960
Compass Insurance Group. We're gonna tell
that story later, but right now I

1320
01:45:56.039 --> 01:46:00.119
have a question for you on insurance. So this woman calls and says,

1321
01:46:00.479 --> 01:46:08.560
her son's twenty eighteen maz To three
he purchased at shomp was in there for

1322
01:46:08.720 --> 01:46:16.119
window tinting, and someone broke into
the shop and stole the car and the

1323
01:46:16.199 --> 01:46:19.920
keys were in the car. But
that's how most shops do it, when

1324
01:46:19.920 --> 01:46:26.000
they locked the shop, so they
took the car. The car was recovered.

1325
01:46:26.600 --> 01:46:31.640
The car is heavily damaged. Now
according to the mom Sonny, she's

1326
01:46:31.720 --> 01:46:39.199
not here right now, but she
said the claim was rejected by dairy Land

1327
01:46:39.319 --> 01:46:46.880
Insurance, and the reason they gave
is they did not yet find the thief,

1328
01:46:47.520 --> 01:46:54.199
so there's no one to go after. Oh wow, yeah, I

1329
01:46:54.279 --> 01:47:00.199
mean I'd be interested to see how
accurate that is. But no, I

1330
01:47:00.279 --> 01:47:04.960
mean it's I don't think that Dairyland
as bad as Dairyland is. I cannot

1331
01:47:05.159 --> 01:47:11.479
see Dairyland doing that. I would
agree with that correct. Now, what

1332
01:47:11.760 --> 01:47:18.399
is Dairyland? They're an insurance company. How good are they? I don't

1333
01:47:18.439 --> 01:47:21.760
know a lot about them. I
mean, it's not a company we represent,

1334
01:47:25.199 --> 01:47:28.079
but I mean that's as clitter cut
as a get. So, I

1335
01:47:28.479 --> 01:47:30.760
you know, the only thing I
think there's got to be something missing.

1336
01:47:30.840 --> 01:47:34.600
I mean, really, that's what
you're saying, right, Yeah, exactly.

1337
01:47:34.840 --> 01:47:40.199
It just doesn't sound like it adds
up. Okay, but what you're

1338
01:47:40.239 --> 01:47:46.039
saying is you've never heard of a
perpetrator having to be caught before insurance is

1339
01:47:46.159 --> 01:47:51.359
processed. No. That brings up
a curious question though, how long do

1340
01:47:51.399 --> 01:47:57.720
you most insurance, Let's take Progressive
or somebody you represent, when your car

1341
01:47:57.960 --> 01:48:01.399
or vehicle gets stolen, how long
do they wait before they actually cut you

1342
01:48:01.520 --> 01:48:04.840
a check for the entire amount?
I mean, is it a week,

1343
01:48:05.000 --> 01:48:09.880
is it a month? What is
it? A lot of times they'll go

1344
01:48:10.079 --> 01:48:14.199
to the police report, they'll get
a police report, and they'll kind of,

1345
01:48:14.600 --> 01:48:16.079
you know, it's case by case, and a lot of times it's

1346
01:48:16.119 --> 01:48:20.840
the police are, you know,
saying hey, hold off, you know,

1347
01:48:20.960 --> 01:48:24.920
we might be able to find it. So it really is case by

1348
01:48:25.000 --> 01:48:29.199
case in that I had one the
other day where the guy got paid out.

1349
01:48:29.960 --> 01:48:32.920
They did end up finding it.
It was an rv A trailer,

1350
01:48:33.800 --> 01:48:36.560
but then they ended up having a
total le anyway, because of all the

1351
01:48:36.640 --> 01:48:42.560
drug use in the RV. But
let's say that didn't happen, and you

1352
01:48:42.680 --> 01:48:46.359
know, the guy gets paid out
and then they do find it. Typically

1353
01:48:46.439 --> 01:48:49.560
at that point, you know,
I'll either pick a back out of it,

1354
01:48:49.720 --> 01:48:55.800
get the RV back, get it
fixed or vehicle or it's total they

1355
01:48:55.880 --> 01:48:59.079
paid out, and then the insurance
company would take the vehicle at that point.

1356
01:49:00.399 --> 01:49:02.039
So I mean, basically, if
it gets stolen in Denver, they

1357
01:49:02.119 --> 01:49:05.199
might even write you a check that
day because they don't try to find it.

1358
01:49:05.600 --> 01:49:09.359
Or if it got stolen Douglas County, they might make you wait a

1359
01:49:09.439 --> 01:49:14.800
few weeks. It depends on where
it is, and certainly different counties obviously

1360
01:49:14.840 --> 01:49:19.359
could be different with that. But
there's there's no good solution, right because,

1361
01:49:19.640 --> 01:49:23.640
yeah, you don't want to hold
off on a payout, but if

1362
01:49:23.680 --> 01:49:27.199
the car's found a day or two
later and it's not damaged, that obviously

1363
01:49:27.319 --> 01:49:30.880
paying it too soon can cause a
problem too. So it is tricky right

1364
01:49:30.960 --> 01:49:34.800
now with that. You know,
you mentioned last thing you mentioned the drugs

1365
01:49:34.840 --> 01:49:39.920
in that AREV case. I'm curious
if someone does steal your car and they're

1366
01:49:40.319 --> 01:49:43.000
you know, I don't think anybody's
going to make meth in a car,

1367
01:49:43.760 --> 01:49:46.479
you know, a little car or
an suv. But if they're smoking myth

1368
01:49:47.119 --> 01:49:51.279
in the car, is it always
total? These days? That's what we're

1369
01:49:51.359 --> 01:49:56.079
seeing. I mean, I don't
know if every company's policy is that,

1370
01:49:56.319 --> 01:50:00.039
but all the ones that I'm running
into there was a mess, smoke in

1371
01:50:00.119 --> 01:50:04.760
the car. They're totaling it because
the liability and there's just no way to

1372
01:50:04.880 --> 01:50:11.680
really clean that and make it safe. And isn't that crazy? Tompsons?

1373
01:50:12.319 --> 01:50:16.279
Unbelievable? Hey, Jeremy, listen
to this. One last night, retirement

1374
01:50:16.359 --> 01:50:20.439
Planning Center of the Rockies had a
bunch of people were taking selfies with people,

1375
01:50:20.479 --> 01:50:24.000
and a guy says to me,
you know, I went and did

1376
01:50:24.079 --> 01:50:30.520
the insurance check up and Compass came
back triple the amount of my state farm

1377
01:50:30.359 --> 01:50:32.720
for my home in auto. And
I said, there's no way, there's

1378
01:50:32.800 --> 01:50:36.359
no way, and they said yump. He said yump. So I start

1379
01:50:36.439 --> 01:50:43.159
probing and he said Compass tried to
get me to insure my house for one

1380
01:50:43.239 --> 01:50:46.560
point three And I said why.
He says, because that's what the value

1381
01:50:46.640 --> 01:50:50.199
is now. And I said,
but my old company kept it at three

1382
01:50:50.279 --> 01:50:58.520
hundred and I said, sir,
you're not insured. So he's paying two

1383
01:50:58.600 --> 01:51:00.439
grand for no insurance, and I
said, you're not insured, you may

1384
01:51:00.479 --> 01:51:02.960
as well just draw. He said, well, my house is paid for,

1385
01:51:03.920 --> 01:51:09.640
and I doubt I'll ever have a
claim that equals three hundred thousand.

1386
01:51:10.119 --> 01:51:11.960
And I said, no, no, no, no, no, that's

1387
01:51:12.079 --> 01:51:17.279
not how it works. You are
literally ensured for one third of your value,

1388
01:51:17.439 --> 01:51:25.520
actually less than one less than one
third. Therefore, when you get

1389
01:51:26.000 --> 01:51:30.319
actually it's probably a quarter of the
value. So when you have a claim,

1390
01:51:30.640 --> 01:51:32.880
it doesn't work that way. You
don't get to have a claim up

1391
01:51:32.920 --> 01:51:39.079
to three hundred thousand. They're going
to take off seventy five percent of every

1392
01:51:39.159 --> 01:51:44.439
claim you have, every claim,
correct, I said, So you have

1393
01:51:44.640 --> 01:51:46.279
no insurance, and here's what But
I have an umbrella, he said.

1394
01:51:47.199 --> 01:51:51.920
I said, an umbrella will not
cover you until you exhaust your minimum insurance.

1395
01:51:51.960 --> 01:51:57.439
And the minimum insurance must be adequate
or the umbrella doesn't even kick in.

1396
01:51:57.760 --> 01:52:00.520
So you don't have umbrella coverage either. Because he was talking about liability

1397
01:52:00.600 --> 01:52:05.800
too, and he said, so, I said, the reason you saved

1398
01:52:06.960 --> 01:52:13.560
half going with State Farm or wherever
the hell you have is because they're not

1399
01:52:13.720 --> 01:52:16.960
being honest with you. Eddie has
no insurance. I say, you are

1400
01:52:17.119 --> 01:52:23.960
not insured. I mean in a
lot of that these days, and a

1401
01:52:24.079 --> 01:52:27.520
lot too, specifically with what you
said about the umbrella, where I will

1402
01:52:27.560 --> 01:52:30.039
bring up something and they say,
well, no, I'm not worried about

1403
01:52:30.079 --> 01:52:34.279
it. My umbrella, And people
just to understand, an umbrella is simply

1404
01:52:35.039 --> 01:52:40.119
extra liability coverage. It has nothing
to do with your you know, and

1405
01:52:40.239 --> 01:52:45.600
and the liability coverage is only after
you exhaust the underlying coverage. When the

1406
01:52:45.760 --> 01:52:51.159
underlying coverage must be a certain threshold. Yeah, like five hundred thousand.

1407
01:52:51.279 --> 01:52:54.199
Right, Well, I don't know, Mark, I don't know what that

1408
01:52:54.319 --> 01:52:58.760
threshold is. What is it,
Jeremy? Usually for most companies it's two

1409
01:52:58.920 --> 01:53:01.880
fifty five hundreds, so two fishes. Okay, So think about this.

1410
01:53:02.560 --> 01:53:08.479
This guy literally was walking around with
no insurance. So here's another thing.

1411
01:53:08.560 --> 01:53:12.800
He said, Well, if that's
the case, it doesn't really matter if

1412
01:53:12.800 --> 01:53:18.279
the house is destroyed, because he
thought he would walk with his three hundred.

1413
01:53:18.359 --> 01:53:26.119
Would he walk with three hundred?
Potentially he could, I mean in

1414
01:53:26.199 --> 01:53:30.760
a total situation where it burned to
the ground, he potentially could if he

1415
01:53:30.960 --> 01:53:36.439
is that far under insured. And
depending on the company, it certainly could

1416
01:53:36.479 --> 01:53:41.880
be something where they invoke some co
insurance or he'd have some issue. And

1417
01:53:41.920 --> 01:53:45.279
I said, even if you did, I said, what are house is

1418
01:53:45.319 --> 01:53:46.960
worth in your neighborhood? He said
about one point five? And I said,

1419
01:53:47.319 --> 01:53:51.319
do you understand? And then he
said, well, they're simply raising

1420
01:53:51.439 --> 01:53:56.680
the houses anyway. They're they're they're
and and putting new ones up. They're

1421
01:53:56.840 --> 01:54:00.079
just doing away with houses. They're
they're scrapes. And I said, even

1422
01:54:00.159 --> 01:54:03.960
with a scrape, Okay, you
lose your equity, because I mean,

1423
01:54:04.039 --> 01:54:09.319
that's what I believe. But if
your if your lot, here's what I

1424
01:54:09.399 --> 01:54:15.920
told them, if your lot is
truly truly worth one point five or one

1425
01:54:15.000 --> 01:54:20.239
point three, then you shouldn't have
insurance. If your house is If your

1426
01:54:20.279 --> 01:54:26.960
house is paid for and it's a
scraper and your lot is worth a million

1427
01:54:27.039 --> 01:54:30.600
dollars, why would you have insurance
the liability you would have right, of

1428
01:54:30.680 --> 01:54:33.239
course, you need the liability.
Now, that's Jerry. That is a

1429
01:54:33.319 --> 01:54:38.079
great question. It is a great
question. Should I buy Is there a

1430
01:54:38.199 --> 01:54:42.479
such thing as just liability? Let's
say I have a scraper and it really

1431
01:54:42.760 --> 01:54:46.720
is a piece of crap house and
no one would ever buy it except they

1432
01:54:46.800 --> 01:54:51.680
want to be in the neighborhood and
they want that lot. What and Let's

1433
01:54:51.680 --> 01:54:56.640
say my lot and this can happen
in Cherry Hills. Let's say my lot

1434
01:54:56.840 --> 01:55:00.520
is at is worth a million?
Can I get just liability so I'm not

1435
01:55:00.880 --> 01:55:06.600
sued? You can not with like
the standard companies we typically talk about.

1436
01:55:06.720 --> 01:55:12.279
But yeah, there is a product
out there that you can do that and

1437
01:55:12.399 --> 01:55:15.720
then add an umbrella on top of
it. It's not a traditional standard market

1438
01:55:15.840 --> 01:55:18.680
type thing, but yes, you
could do that if that's the round,

1439
01:55:18.720 --> 01:55:25.600
if I got just liability on it, I mean basically I'm covered for that.

1440
01:55:26.279 --> 01:55:30.359
I don't care about the house at
all. I mean, would I

1441
01:55:30.520 --> 01:55:35.800
save any money you could? I
mean I did one the other day that

1442
01:55:35.960 --> 01:55:41.319
was similar to this, and it
ended up being cheaper for him to just

1443
01:55:41.399 --> 01:55:45.640
do a fifty thousand dollars deductible.
It was actually going to be cheaper than

1444
01:55:45.680 --> 01:55:49.880
any kind of just liability only type
thing because you're basically ensuring, you know,

1445
01:55:50.000 --> 01:55:55.359
so he'd still get some coverage because
even if you are going to scrape

1446
01:55:55.399 --> 01:55:59.399
it, it's still better to have
them pay for it if something actually happened

1447
01:56:00.039 --> 01:56:02.239
actually having to pay for it.
But you can get you know, if

1448
01:56:02.239 --> 01:56:06.880
you did like a fifty thousand dollars
deductible or something crazy where you're clearly only

1449
01:56:08.000 --> 01:56:12.640
using it for that worst of the
liability. Those are pretty cheap. And

1450
01:56:12.800 --> 01:56:16.560
so because liability doesn't have a deductible, it would not have a deductible,

1451
01:56:16.600 --> 01:56:20.520
but you'd have no property coverage.
So if you think at what but Mark,

1452
01:56:20.640 --> 01:56:26.279
this is the very first time on
this show in forty five years that

1453
01:56:26.399 --> 01:56:30.000
we have ever discussed this. I
have never discussed I love it a house

1454
01:56:30.119 --> 01:56:34.199
that's a scraper on a lot worth
a million bucks. But but so this

1455
01:56:34.359 --> 01:56:38.119
guy, so I told him,
I said, if truly your lot is

1456
01:56:38.239 --> 01:56:42.119
worth that, then don't have don't
I said, you don't have insurance anyway,

1457
01:56:42.239 --> 01:56:45.079
so why pay Tom? Would you
explain something to me and the other

1458
01:56:45.199 --> 01:56:50.199
idiots? So if he has a
house that's insured for three hundred thousand and

1459
01:56:50.359 --> 01:56:55.439
his roof burns down and it costs
fifteen thousand, you're saying that his insurance

1460
01:56:55.479 --> 01:56:58.239
won't cover it. Yeah, we're
gonna go. I'll go over that coming

1461
01:56:58.319 --> 01:57:00.399
up. This is a very important
question and if you don't understand it,

1462
01:57:00.520 --> 01:57:03.560
doc, as a doctor, I
should explain it. We got more after

1463
01:57:03.680 --> 01:57:13.920
this. Go with a sure thing
Denver's Best roofer Excel roofing dot Com you

1464
01:57:14.000 --> 01:57:20.000
don't pay a cent until you're content. Time for an insurance check up free

1465
01:57:20.119 --> 01:57:26.720
no obligation comparison call Compass Insurance paying
too much your coverage at dozens of insurance

1466
01:57:26.760 --> 01:57:30.239
companies find out now three O three
seven to seven to one help. You'll

1467
01:57:30.279 --> 01:57:33.039
think you're his only customer when you
choose Frank durand the real estate man dot

1468
01:57:33.159 --> 01:57:38.840
com to list your home with Remax
Alliance three oh three nine two zero sixteen

1469
01:57:38.920 --> 01:57:45.399
twenty two. By the way,
they arrested that moron from Texas driving from

1470
01:57:45.520 --> 01:57:51.159
Colorado Springs to Denver in twenty minutes? Did you know they arrested him?

1471
01:57:51.960 --> 01:57:57.159
I don't even know what you're talking
about, yells guy. Okay, there's

1472
01:57:57.199 --> 01:58:01.720
a YouTube video of a man driving
his motorcycle and he made it from Denver

1473
01:58:02.119 --> 01:58:09.119
to or from Colorado Springs to Denver
in twenty minutes. The entire twenty minutes

1474
01:58:09.239 --> 01:58:12.720
was put on YouTube. Can you
believe it? How fast was he going?

1475
01:58:13.079 --> 01:58:15.359
Oh my god, I don't know
when you figured out. I don't

1476
01:58:15.359 --> 01:58:20.960
know twenty minutes? Mark you ride? Can you imagine doing that twenty minutes?

1477
01:58:21.399 --> 01:58:26.479
No? I mean that's anyway.
Do you know what his name is?

1478
01:58:26.600 --> 01:58:30.880
Moron? Rended, No, I
don't want to insult my YouTube guys.

1479
01:58:30.680 --> 01:58:34.520
He never got he he got arrested
after the fact when people saw the

1480
01:58:34.640 --> 01:58:38.159
YouTube. Yeah, because he posted
that, but no one knew who he

1481
01:58:38.319 --> 01:58:40.479
was. I don't even know how
they identified him, but they did and

1482
01:58:40.560 --> 01:58:46.399
they went after him. So his
name is Rendon dits Ditsman of Texas.

1483
01:58:47.199 --> 01:58:53.039
D E t z M A N
N Ditsman. Anyway, he was charged

1484
01:58:53.119 --> 01:58:59.680
with menacing, engaged in speed contest, reckless engagement. By the way,

1485
01:58:59.720 --> 01:59:04.159
that's called racing engages because so menacing, racing, reckless endangerment, reckless driving,

1486
01:59:04.960 --> 01:59:11.800
speeding forty miles an hour over the
limit. He was probably more than

1487
01:59:11.840 --> 01:59:15.920
that too, engage for plus fact
I thought he was engaged. Listen to

1488
01:59:15.000 --> 01:59:21.319
this charge exhibition of speed, Wow, and then the other one no license

1489
01:59:21.439 --> 01:59:26.840
plates. Listen to this man.
So back in the early two thousands,

1490
01:59:26.880 --> 01:59:30.920
I had a good year in Castle
Rock, and every night on the news

1491
01:59:30.479 --> 01:59:34.640
for about two or three weeks,
say, show this motorcycle guy being a

1492
01:59:34.760 --> 01:59:39.800
complete idiot on the highway. He
would go right up next to a cop

1493
01:59:40.119 --> 01:59:45.039
and either pull a wheelie or do
that opposite where the backwheel comes up and

1494
01:59:45.359 --> 01:59:47.960
just make fun of the cop flip
them off and take off. It was

1495
01:59:48.079 --> 01:59:53.279
happening every night in Castle Rock for
a few weeks. So I'm at that

1496
01:59:53.600 --> 01:59:58.359
store one morning and a cop shows
up. Douglas County shows up, and

1497
01:59:58.479 --> 02:00:02.279
then right behind him patrol. So
I got two of them coming in asking

1498
02:00:02.439 --> 02:00:09.520
for grant my service manager. It
was my service manager doing that for two

1499
02:00:09.680 --> 02:00:14.079
or three weeks, and I literally
had no idea Tom. Wow, Hey,

1500
02:00:14.479 --> 02:00:19.119
Jacob, what is your comment on
that motorcycle moron? I just wanted

1501
02:00:19.159 --> 02:00:23.760
to say, isn't it kind of
crazy that there wasn't one single state patrol

1502
02:00:23.880 --> 02:00:28.800
or a cop on the highway that
whole route unless they just saw him.

1503
02:00:28.840 --> 02:00:31.439
And what would they have done if
they saw him? Would it be a

1504
02:00:31.560 --> 02:00:35.880
chase? God? But if you
couldn't even come close to chasing, here's

1505
02:00:35.960 --> 02:00:40.239
what's funny. This guy's right.
He did that whole thing. Not one

1506
02:00:40.319 --> 02:00:45.239
cop does anything. But if you
accidentally cross that double line, you'll get

1507
02:00:45.279 --> 02:00:48.840
a seventy five dollars ticket like you
did. Tom exactly. Yeah, Jacob,

1508
02:00:49.279 --> 02:00:53.520
thank you for calling. Now let's
go back to co insurance penalties.

1509
02:00:54.359 --> 02:00:57.680
Deputy Doc says, wait a minute, if you have a guy with a

1510
02:00:57.760 --> 02:01:02.039
million dollar or a million dollar house, and he's he's or one point three

1511
02:01:02.079 --> 02:01:08.760
or whatever, and he's insured for
three hundred thousand and his roof is damaged

1512
02:01:08.880 --> 02:01:15.039
for twenty you're telling me he won't
get twenty grand if he has three hundred

1513
02:01:15.079 --> 02:01:17.159
thousand in coverage. No, he
won't. And here's I'm gonna use some

1514
02:01:17.319 --> 02:01:23.520
easy numbers. Well, let's use
those numbers. So let's say he's insured

1515
02:01:24.479 --> 02:01:30.079
for only twenty five percent of value. So in some cases, by the

1516
02:01:30.159 --> 02:01:34.640
way, there are clauses that say
they can cancel your coverage for extreme under

1517
02:01:34.720 --> 02:01:43.039
insurance. However, let's say they
apply the normal what's called co insurance penalty.

1518
02:01:43.159 --> 02:01:46.119
What that means is you're ensuring part
of it yourself. So here's what

1519
02:01:46.239 --> 02:01:51.520
they would do. If he's insured
for twenty five percent of value and the

1520
02:01:51.680 --> 02:01:59.560
roof is twenty grand. Do the
math would they pay on that roof?

1521
02:02:00.319 --> 02:02:03.800
Would they pay twenty grand? No, they would pay twenty five percent of

1522
02:02:03.960 --> 02:02:12.000
twenty grand because he is only twenty
five percent insured. So on a twenty

1523
02:02:12.119 --> 02:02:15.520
thousand dollars claim, he'd get five
grand. On liability, it's worse.

1524
02:02:15.960 --> 02:02:20.560
On liability, he'd get nothing.
So jeremy am I lying? Or dying.

1525
02:02:20.680 --> 02:02:26.279
Tell me how that how that works, that that is true. Just

1526
02:02:26.479 --> 02:02:30.960
to make sure to clarify it,
it's you got to be insured for the

1527
02:02:30.079 --> 02:02:34.079
value of the reconstruction of the home. So like in this example, if

1528
02:02:34.119 --> 02:02:39.479
his home's not worth that much and
all the value real estate value is in

1529
02:02:39.600 --> 02:02:43.640
the land, he doesn't need to
have insurance for the real estate value.

1530
02:02:43.720 --> 02:02:46.479
He would need to have the insurance
up to the construction value of what it

1531
02:02:46.520 --> 02:02:49.439
would cost to rebuild the home.
So oh okay, okay, so that

1532
02:02:49.680 --> 02:02:54.720
it might fare a little better for
him, it would be in that case.

1533
02:02:54.840 --> 02:02:57.479
Yeah, I just because there's a
lot of times like if you have

1534
02:02:57.640 --> 02:03:01.079
a you know, small house and
wash park or something. You know,

1535
02:03:01.159 --> 02:03:04.159
that house could be two million dollars. It's not going to come close.

1536
02:03:04.319 --> 02:03:09.880
So okay, So the value is
not based on a praised value, but

1537
02:03:10.039 --> 02:03:15.399
it's based on reconstruction of what you're
ensuring. That's correct. Okay, that's

1538
02:03:15.439 --> 02:03:20.279
good to know. We see we
see so many people under insured on the

1539
02:03:20.760 --> 02:03:27.880
just the reconstruction cost. Yeah,
because that three hundred thousand really is a

1540
02:03:28.000 --> 02:03:30.960
million. I mean, it wouldn't
be that crazy to see. I don't

1541
02:03:30.960 --> 02:03:34.079
know about that. So in general, Doc do you see why even though

1542
02:03:34.159 --> 02:03:40.319
you're insured for three hundred, you
could be cutting your insurance claims by seventy

1543
02:03:40.399 --> 02:03:45.880
five percent. And because that makes
sense, I just didn't think there would

1544
02:03:45.920 --> 02:03:49.159
be no coverage, was what I
thought. You said. Well, although

1545
02:03:49.319 --> 02:03:54.560
that explains it very well. Yeah, it's minute skill coverage. And in

1546
02:03:54.800 --> 02:03:59.760
some cases, some of the newer
policies are saying you've rendered it null and

1547
02:03:59.800 --> 02:04:02.920
vo if. I don't know what
the extreme is, but they have some

1548
02:04:03.119 --> 02:04:08.520
extreme clauses, like because they don't
want to see it. And here's why

1549
02:04:08.560 --> 02:04:11.800
they don't want to see it.
They don't want people coming back suing them

1550
02:04:12.159 --> 02:04:15.760
for partial payments for bad faith.
So they're saying, well, the hell

1551
02:04:15.840 --> 02:04:24.479
with you. Then if you breach
your contract by miss by miscalculating your reconstruction,

1552
02:04:24.680 --> 02:04:28.760
or by I forget what the term
is, by you're misrepresenting it,

1553
02:04:30.159 --> 02:04:32.319
then you know. But a lot
of times you're really not. What happens

1554
02:04:32.439 --> 02:04:36.680
is they bought a policy fifteen years
ago and they've stayed with the same company

1555
02:04:36.760 --> 02:04:41.039
forever, and the company doesn't do
anything, and they now Jeremy in that

1556
02:04:41.279 --> 02:04:45.600
case. In that case, is
the ownus on the owner or on the

1557
02:04:45.760 --> 02:04:51.119
agent or the company from a co
insurance standpoint. It's on the company,

1558
02:04:51.520 --> 02:04:55.800
not from a coverage standpoint. But
yeah, Mark, you're right. If

1559
02:04:55.960 --> 02:05:00.720
we wrote a policy and you're one
hundred percent of value when it's arts and

1560
02:05:00.920 --> 02:05:04.359
you end up not at one hundred
percent to the construction value, they're not

1561
02:05:04.479 --> 02:05:08.640
going to put a co insurance clause
on that. It would be if you

1562
02:05:08.840 --> 02:05:13.680
came in and we needed six hundred
thousand and you only wanted three hundred,

1563
02:05:13.720 --> 02:05:15.880
and we started it that way,
that's where the co insurance. Hey,

1564
02:05:15.960 --> 02:05:19.720
Jeremy, let's just I want to
ask you something. Man. Let's say

1565
02:05:19.800 --> 02:05:26.760
my insurance is twelve thousand a year
and I've got a high five thousand dollars

1566
02:05:26.880 --> 02:05:31.960
deductible on you know, hail and
win perils. If if I said to

1567
02:05:32.039 --> 02:05:35.279
you guys Accompass, you know what, I want to go up to a

1568
02:05:35.439 --> 02:05:42.520
twenty five thousand dollars deductible on those
perils and maybe even on fire or let's

1569
02:05:42.520 --> 02:05:45.439
say on everything, I want to
go up to a twenty five thousand dollars

1570
02:05:45.479 --> 02:05:49.039
deductible. With that twelve thousand a
year on my insurance I'm paying for the

1571
02:05:49.159 --> 02:05:53.840
premiums. Would it drop in half? Would it drop by ninety percent.

1572
02:05:54.399 --> 02:05:58.399
Is there even a product out there? What are your thoughts? There are

1573
02:05:58.520 --> 02:06:01.079
products out there, so like for
your company, they only go up to

1574
02:06:01.159 --> 02:06:05.479
seventy five hundred, and that's pretty
typical to see either a seventy five hundred

1575
02:06:05.600 --> 02:06:12.199
or a ten thousand MACS for deductible. We're probably going to see that change

1576
02:06:12.239 --> 02:06:15.800
here in a bit and more companies
will probably offer more extreme high deductibles.

1577
02:06:16.239 --> 02:06:20.439
But we have travelers, like I
mentioned before, fifty thousand deductible and yeah,

1578
02:06:20.479 --> 02:06:25.119
I mean it dropped it well over
half. I mean you're really at

1579
02:06:25.159 --> 02:06:29.119
that point. So obviously the higher
you go, but you get to fifty

1580
02:06:29.239 --> 02:06:33.520
thousand, there's not a lot of
scenarios where you're going to exceed fifty thousand.

1581
02:06:33.560 --> 02:06:36.720
No, but it's crazy. I
have the feeling after this year,

1582
02:06:38.319 --> 02:06:42.600
I'm going to be looking at a
renewal of fifteen to twenty thousand for insurance.

1583
02:06:42.600 --> 02:06:47.760
I'm almost sure of it. Yeah, it's it's going to be higher

1584
02:06:48.000 --> 02:06:53.000
for sure, And yeah, I
mean how much can people sustain that?

1585
02:06:53.359 --> 02:06:57.960
And that's where looking at a higher
deductible, which we've naturally done, you

1586
02:06:58.000 --> 02:07:00.880
know, I mean it used to
be one thousand dollars everyone's deductibles one thousand

1587
02:07:00.880 --> 02:07:03.800
dollars. Some people even had a
five hundred. But you know, at

1588
02:07:03.880 --> 02:07:08.840
some point it does make sense.
It does make sense to take the gamble

1589
02:07:08.920 --> 02:07:13.000
on a very high deductible if you're
gonna pay that anyway in premium, for

1590
02:07:13.119 --> 02:07:16.680
God's sakes, I mean, yeah, in three years you could literally make

1591
02:07:16.800 --> 02:07:19.520
up for it. Yeah, So
we got more coming up. I gotta

1592
02:07:19.560 --> 02:07:23.279
take a break, and Bob,
if you're on with the car insurance question,

1593
02:07:23.399 --> 02:07:27.239
we'll hold Jeremy over. We'll also
go to Paul and Ken and VICKI,

1594
02:07:27.359 --> 02:07:34.760
all of you right after this go
with a sure thing Denver's Best roofer

1595
02:07:34.960 --> 02:07:43.079
Excel Roofing dot com. You don't
pay a cent until you're content. Time

1596
02:07:43.119 --> 02:07:45.960
for an insurance check up free,
no obligation. In comparison, call Compass

1597
02:07:46.039 --> 02:07:50.680
Insurance paying too much your coverage at
dozens of insurance companies find out now three

1598
02:07:50.760 --> 02:07:54.800
oh three, seven to seven to
one help. You'll think you're his only

1599
02:07:54.960 --> 02:07:58.720
customer when you choose Frank durand the
real estate Man dot com to list your

1600
02:07:58.800 --> 02:08:07.319
home with Remax Lions three oh three
nine two zero sixteen twenty two. Hi

1601
02:08:07.640 --> 02:08:13.319
Tom Martino here three O three seven
one three talk three oh three seven one

1602
02:08:13.399 --> 02:08:18.039
three eight two five five. Welcome
to the show. Let's do whatever we

1603
02:08:18.199 --> 02:08:22.640
can to help you, and we
will continue to help you. So this

1604
02:08:22.880 --> 02:08:26.640
is a really uh busy day today. Let me get to the phones here

1605
02:08:26.880 --> 02:08:31.600
and we're going to continue with let
me just jesus, I can't just see

1606
02:08:31.680 --> 02:08:35.479
this a damn thing. Hold on, there we go. I'm trying to

1607
02:08:35.520 --> 02:08:39.079
find Okay, Uh, Bob,
you have a question on car insurance.

1608
02:08:39.119 --> 02:08:43.119
Go ahead, Bob. Welcome,
Yeah, good afternoon time. It's been

1609
02:08:43.119 --> 02:08:46.079
a couple sir, talk. I'm
trying. I'll try to be pretty concise

1610
02:08:46.159 --> 02:08:52.680
here. I'm calling for my son
because he's working. Uh. He was

1611
02:08:52.760 --> 02:08:56.479
in up in Summit County a couple
of weeks ago. He got a stop

1612
02:08:56.560 --> 02:09:03.720
light and got hit by a rented
vehicle. It was driven by a Florida

1613
02:09:03.239 --> 02:09:11.000
operator. Florida driver. What's a
Florida Okay, So what happened then?

1614
02:09:11.880 --> 02:09:16.840
Okay, So Progressive wrote up the
repairshment and we're good with that. A

1615
02:09:18.000 --> 02:09:26.039
question, is he entitled to have
his truck repaired to pre pre collision condition?

1616
02:09:26.880 --> 02:09:30.479
Well, of course he is.
What that was that a trick question?

1617
02:09:30.640 --> 02:09:33.960
Of course? He is tell me
what they're not doing. Well,

1618
02:09:33.000 --> 02:09:37.359
they don't want to repair, you
know, a dented door, so it

1619
02:09:37.399 --> 02:09:41.880
will replace the dented door. They
just want to repair it and that you

1620
02:09:41.960 --> 02:09:46.680
know that could I don't want it
to be well hold on, hold on,

1621
02:09:46.199 --> 02:09:50.039
I think he can hold on.
I don't think he can insist excuse

1622
02:09:50.079 --> 02:09:54.760
me. I think he can insist
on new parts and if not body putty,

1623
02:09:56.119 --> 02:09:58.399
I think he can. I mean, it depends on how they're going

1624
02:09:58.479 --> 02:10:01.600
to fix it. If you know, how are they going to fix it?

1625
02:10:01.680 --> 02:10:07.000
Yeah? Yeah, I think we've
got a good body shop that thinks

1626
02:10:07.039 --> 02:10:11.399
that is kind of similar opinion.
What year is this car? What year

1627
02:10:11.520 --> 02:10:16.359
is it? It's a twenty seventeen
cook Coma. Okay, we're getting we're

1628
02:10:16.399 --> 02:10:20.359
getting on the on the outskirts here, Jeremy, what about that? What

1629
02:10:20.479 --> 02:10:31.800
do you think Jeremy is with Compass
Insurance Group? Is Jeremy there's his line's

1630
02:10:31.880 --> 02:10:35.199
up? I don't know what happened. Yeah, I think I was saying,

1631
02:10:35.319 --> 02:10:39.399
is this the callers company or is
this the other party's company? The

1632
02:10:39.520 --> 02:10:45.039
other party the other parties liable for
damage? Right, yeah? And I

1633
02:10:45.119 --> 02:10:48.439
mean with the other party, I
mean you're going to fight with them on

1634
02:10:48.600 --> 02:10:52.680
something like this, and it might
be worth looking at your own insurance and

1635
02:10:52.840 --> 02:11:00.199
let them suburgate because they're they're you
know, there's nothing contractual. They're going

1636
02:11:00.239 --> 02:11:01.600
to try and do it as cheap
as they can. I'm not saying that's

1637
02:11:01.720 --> 02:11:05.520
right, that's just what they're going
to try and do, and you're going

1638
02:11:05.600 --> 02:11:09.920
to be fighting with them on that. Using your own company and letting them

1639
02:11:09.039 --> 02:11:15.279
subrogate might be an alternative to you
know, fighting with them. If they're

1640
02:11:15.319 --> 02:11:16.960
not going to give in to replace
it, what they should do that.

1641
02:11:18.359 --> 02:11:22.039
But you know, with the other
party's insurance, you just don't have the

1642
02:11:22.199 --> 02:11:24.479
leverage like you do with your own. And by the way, it goes

1643
02:11:24.640 --> 02:11:30.359
more by value than it does psychology. Here's what I mean. You may

1644
02:11:30.439 --> 02:11:35.800
not like the idea of putty or
pulled pulling the dent and smoothing it out,

1645
02:11:35.399 --> 02:11:39.319
and by the way, they use
hardly any putty when they do it

1646
02:11:39.399 --> 02:11:43.520
the right way. But here's what
I mean. Psychologically, you might think

1647
02:11:43.560 --> 02:11:46.520
it's not in pre accident condition,
but let's say it was a twenty twelve.

1648
02:11:48.680 --> 02:11:54.680
The it goes by value is the
value that is putting. Is repairing

1649
02:11:54.760 --> 02:11:58.680
that door any different really than replacing
the door. They don't. It gets

1650
02:11:58.880 --> 02:12:03.720
it gets to a point of reasonableness. Okay, and that's why I said

1651
02:12:03.760 --> 02:12:09.319
on twenty seventeen, you're on the
brink. Yeah. I've talked with the

1652
02:12:09.399 --> 02:12:13.479
body shop and they're they're willing to
work with us on that. So second

1653
02:12:13.600 --> 02:12:16.279
question, okay, I would I
would go ahead. Do you have another

1654
02:12:16.399 --> 02:12:22.960
question? You said? Yeah?
Who is responsible for substitute transportation during the

1655
02:12:24.079 --> 02:12:31.239
repair? Okay? Ultimately the company
also have to provide that. Ultimately it's

1656
02:12:31.319 --> 02:12:35.520
the other driver. Okay, he's
responsible for everything. Then it goes to

1657
02:12:35.600 --> 02:12:39.159
his insurance. But if his insurance
refuses to pay, or if he refuses

1658
02:12:39.239 --> 02:12:46.359
to pay, you either use your
own insurance or you sue them. Small

1659
02:12:46.439 --> 02:12:50.119
Queen Sport, Yeah you could.
Yeah, yeah, but here's the deal.

1660
02:12:50.880 --> 02:12:56.600
You have to make sure that if
you accept any kind of money from

1661
02:12:56.640 --> 02:13:00.720
them for anything that it's not full
and final settlement, then you can't go

1662
02:13:00.880 --> 02:13:03.880
back for another bite at the apple. I miss something. Why would you

1663
02:13:03.039 --> 02:13:07.600
care if they fixed the door perfectly
compared to replace it with some aftermarket thing.

1664
02:13:09.279 --> 02:13:11.880
It's not replacing Mark he was more
concerned about. I think he's Bondo

1665
02:13:13.039 --> 02:13:18.479
or something. Well, then that
wouldn't be back to original I mean that's

1666
02:13:18.520 --> 02:13:22.439
a whole different story. That means
it wouldn't be back to the original position.

1667
02:13:22.680 --> 02:13:26.840
And it's not so much original as
it is pre accident. And so,

1668
02:13:26.600 --> 02:13:31.960
Bob, it's all what the court's
called reasonable, and I think it's

1669
02:13:31.039 --> 02:13:35.880
reasonable to expect on a seventeen that
you get at least and by the way,

1670
02:13:35.960 --> 02:13:37.279
they can go to a junk yard
for a door too. You know,

1671
02:13:37.439 --> 02:13:41.920
it doesn't have to be new.
You understand that, right, Damn

1672
02:13:43.159 --> 02:13:48.319
well, if you had listen,
if your vehicle was a twenty twenty four,

1673
02:13:48.960 --> 02:13:52.520
I mean, it would have to
be what it is, they'd have

1674
02:13:52.640 --> 02:13:56.399
to find a door for a twenty
twenty four. But if that's exacty years

1675
02:13:56.479 --> 02:14:00.880
old, they got to they can
find a thirty year old door. That's

1676
02:14:00.920 --> 02:14:03.680
what we're saying, pre accident condition. That's exactly what we just said.

1677
02:14:05.199 --> 02:14:07.319
So Bob, uh, just you
know that's really where you stand. Three

1678
02:14:07.359 --> 02:14:11.560
O three seven to one three talks
seven one three eight two five five.

1679
02:14:11.239 --> 02:14:16.119
And I notice people have been waiting
a long time. I know, but

1680
02:14:16.279 --> 02:14:18.560
but I want to uh go back
to Vicky, right, Okay, Ken

1681
02:14:18.760 --> 02:14:22.239
was waiting to on the repossession we'll
get to all of you. Go.

1682
02:14:22.439 --> 02:14:28.079
Let's hang on. Go with a
sure thing Denver's Best roofer Excel Roofing dot

1683
02:14:28.199 --> 02:14:33.840
com. You don't pay a cent
until you're content. Time for an insurance

1684
02:14:33.960 --> 02:14:39.399
check up free no obligation comparison call
Compass Insurance paying too much your coverage at

1685
02:14:39.439 --> 02:14:43.479
dozens of insurance companies find out now
three O three seven seven to one help.

1686
02:14:43.680 --> 02:14:48.199
You'll think you're his only customer when
you choose Frank durand the real estate

1687
02:14:48.319 --> 02:14:52.720
Man dot com to list your home
with Remax Alliance three oh three nine two

1688
02:14:52.800 --> 02:14:58.880
zero sixteen twenty two. Go to
Ken Ken listen man. On that reb

1689
02:15:00.119 --> 02:15:05.600
possession that you had, you said
the car was repossessed. They sold it

1690
02:15:05.680 --> 02:15:07.600
for a thousand bucks. I want
to go back to that. You had

1691
02:15:07.640 --> 02:15:13.640
a twenty fourteen Hundai Tucson, right, Well, yeah, it was my

1692
02:15:13.800 --> 02:15:16.239
friend's car. And well it doesn't
matter. I mean, you're on the

1693
02:15:16.279 --> 02:15:20.760
loan. It's yours too. So
here's what I'm telling you. I think

1694
02:15:20.000 --> 02:15:24.079
what they did was the illegal personally, and if you want to fight it,

1695
02:15:24.439 --> 02:15:28.760
because they're going to come after you
for the difference, which is like

1696
02:15:28.880 --> 02:15:33.199
fifteen or sixteen thousand dollars. They
could have gotten at least ten grand for

1697
02:15:33.319 --> 02:15:39.720
that, which would have really reduced
your deficiency. However, that's a complicated

1698
02:15:39.840 --> 02:15:45.199
lawsuit. You're going to have to
sue them and defend yourself against them by

1699
02:15:45.359 --> 02:15:52.119
saying they did not sell that for
fair market value. Okay, sue the

1700
02:15:52.159 --> 02:15:56.039
credit union. You mean, yeah, you're going to have to sue them

1701
02:15:56.159 --> 02:16:01.680
for not following, you know,
the proper procedure supposed to sell it at

1702
02:16:01.720 --> 02:16:09.079
auction at fair market value. I
have a feeling. I have a feeling

1703
02:16:09.279 --> 02:16:16.119
they sold it for Do we even
know if it ran? Yeah? The

1704
02:16:16.199 --> 02:16:18.039
car itself could have been a piece
of crack. Yeah, I mean,

1705
02:16:18.119 --> 02:16:22.720
do we know if it actually ran
at the time. Oh no, I

1706
02:16:22.800 --> 02:16:26.880
don't. Okay, I mean,
I'm just saying it could have had a

1707
02:16:26.000 --> 02:16:31.520
seized engine. Anything could be going
on. Well, I know it wasn't

1708
02:16:31.560 --> 02:16:33.079
running. It didn't have a seized
engine. Oh, you're right, you're

1709
02:16:33.159 --> 02:16:37.760
right. If it was there for
a problem, it could be that it

1710
02:16:39.040 --> 02:16:41.959
was only worth a thousand. I
you know, I didn't. I'm not

1711
02:16:41.959 --> 02:16:46.840
actually actually you know that's actually true. That could be. But let's say

1712
02:16:46.959 --> 02:16:50.760
I'm just saying. I'm just saying
that the other calls we're gonna have to

1713
02:16:50.799 --> 02:16:54.239
take. I'm sorry, we ran
out of time. Kevin Colkin shared an

1714
02:16:54.239 --> 02:17:01.520
autotech dot com Jeff Vic and he's
with Transmissions Denver dot com. Don't forget.

1715
02:17:01.559 --> 02:17:05.399
You can call three oh three Martino
twenty four to seven, leave a

1716
02:17:05.479 --> 02:17:09.040
message and we will get back to
you. I'm so sorry we ran out

1717
02:17:09.079 --> 02:17:11.639
of time, but we just did. That's three oh three Martino. Save

1718
02:17:11.760 --> 02:17:13.040
all your problems for me

