WEBVTT

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Yeah, ripped up news didn't need
advice, so you don't have come running.

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Just as fast as we can,
Shooter's gonna help come man. Six

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is the Troubleshooter Show. Now,
Tom Martino, Hi, Tom Martino here,

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Welcome to the show. Three O
three seven one three talks is my

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number three oh three seven one three
eight two five five. But even more

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important than that is three oh three
Martino. Three oh three six two seven

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eight four six six. Now.
In other words, when you're talking to

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somebody and you're having a problem,
they say call Martino, and it's six

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in the evening, seven in the
evening, ten at night, you can

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leave a message at three oh three
Martino three O three six two seven eight

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four sixty six, and we will
call you back. So you always have

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consumer help. You can always go
to referral Liss dot com, of course,

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and to find out all about me
Tommartino dot com. YouTube. We're

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on YouTube right now as well as
Facebook. All kinds of stuff going on

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with the Troubleshooter Network. Welcome to
the show. Hello YouTube morons, thanks

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for being here. And my Facebook
flunkies, I very seldom say hi to

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them. High Facebook flunkies, but
mainly my YouTube morons are more active.

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So let's go to the phones and
see what we can do for you.

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Today's Car Day. We have Kevin
with us, uncle Kevin Calkin from Shared

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In Autotech. And then we have
Rodgreer. Rod is with Jeffarcars. He's

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a car salesman, car dealer,
and we need not until noon. Oh

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okay, so he'll be in here. Okay, So thanks. So let's

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start out with Mary wants to talk
about an apartment issue. Then I want

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to talk to these guys. I'm
being told the gas prices are skyrocketing.

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Now I've noticed a little increase,
but around the country, I guess it's

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even worse. Another thing, skyrocketing
insurance rates and maintenance parts. So bad

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news if you have a car.
The cost of cars all around when you

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take into consideration. To us,
today is car Day, Car Friday,

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when you take into consideration the increase
in maintenance and by the way, I'm

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not blaming Kevin or any of our
great mechanics and auto repair shops. Their

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hourly rates did not substantially increase at
all. What's increasing our supplies and parts?

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By Ken, Yeah, no,
it's and it's it's still a talent

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to get some stuff. But yeah, no everything. Everything is up twenty

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percent, I mean, and the
insurance rates are up as far as thirty

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percent, and then gasoline started going
up again. You know, it's really

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funny because so many economic indicators say
we're doing great. We have lagging indicators

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that said we did great. We
have concurrent indicators looking good, and then

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we have lagging indicator. I mean, excuse me. We have advanced indicators

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saying things are going to be good, but then I hear people complaining.

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So I don't get it. I
don't know how you can have economic indicators

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like the stock market and certain barometers
showing a good economy. But if you

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ask Mark right there Hills, that
economy sucks, right, And I don't

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really know one way or the other. I don't know because I'm obviously I

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know for my sponsors, I don't
think any of them are happy. But

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keV, let's just talk to you
and Rod, keV, is your business

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good or bad? Well, March
was one of the worst must we've had

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in a while, but I think
now year over year, okay, let's

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go back. And I know relatively
profits changed because their cost but I'm talking

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about traffic. Go back four or
five years, was traffic better than now?

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No, the traffic is definitely better
now because people are maintaining the cars

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and keeping them longer, because of
the price of new stuff. Definitely.

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Okay, what about what about profits? Profits are down? You know we

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have we may have to readjust a
few things. Are you know our rent

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is up? Insurance is up?
Guys need raises? To say, when

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you look around, do you personally
think the economy sucks? You're in business,

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You live, you breathe, you
buy, you sell. Do you

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think when you look around the economy
sucks? Well, I think you know,

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the the everyday stuff is starting to
get challenging. I mean everybody's property

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tax doubled. You know, the
homeowners is Talk to Rod. Now Rod's

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not in yet, He'll be in. That's right, gosh, Okay,

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I got I gotta keep remembering that. Now, Mark, let's talk to

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you. Is he there? Is
he? There? There? You are

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one? So Mark, when you
look at the economy and look around,

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what do you think it sucks right
now? The inflation even though inflation isn't

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over three percent at this point,
it doesn't matter. It's never come down

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from the last two three years.
It's crazy how much a loaf of bread

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is. What's really mind boggling to
me is how much like fast food is

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now. It's crazy. I don't
know how some of these people on that

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poverty line actually buy anything at the
grocery store anymore. And here's the thing

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about minimum wage. This is where
I think we have a mistaken opinion of

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minimum wage. Minimum wage. First
of all, it should be a pretty

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decent wage, but it's getting out
of hand to where Mark just hit it

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on the head. He said,
where people who want to buy low cost

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food and meals can't And that's right. So you're not helping people what you're

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doing. Minimum wage was never meant
to be a career ever. It wasn't

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meant to sustain families. It wasn't
meant to It's meant to get people into

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the workforce, and it's meant to
get them later on making more money.

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Do you see minimum wage is just
that minimum wage. It's not a living

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wage. It's a minimum wage.
That doesn't mean is should be slave labor.

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Well, all I'm saying is this
minimum wage is meant to get you

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into the labor force and then The
way it should work is you either go

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on to better things or promote yourself
within that company, or make more money

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and then other people come in and
make minimum wage. But the way it

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is now, instead of people wanting
to hire more and keep that minimum wage

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going and people advancing, what's happening
is they're now thinking of ways to do

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a way with entry level employees.
So you see, I have a saying

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socialism time, and that's what means. And I'm going to you talk doct

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just one second. I have a
saying that absolutely positively never fails. Me.

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Life is its own teacher. You
don't have to tell anyone that their

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policy is going to succeed or fail. Life will do it. Now,

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what we're you gonna say, doctor, Well, I think the minimum wage

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thing was set up way before we
had this influx of immigrants who are taking

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these minimum wage jobs because it's all
that they can do given the current political

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situation. They don't even have work
VISs of the majority of them. But

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that's what's happened, tom, It's
the minimum wage is being you know,

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it's being given to immigrants who have
no other choice. BAC. What I'm

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saying is that hasn't even started to
happen yet because they don't even have work

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permits. When that kicks in,
it's going to get even worse. Uh.

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Yeah, you're right. But here's
what I want to say about that.

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I personally and I don't like talking
about this a lot, but I

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need to because I need help.
I've adopted families to try to help them

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assimilate and do it right. And
here's the deal. One of them is

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working. One. I mean they
are working, all of them, but

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one of them has a job that
the employer could not find anyone. He

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could not find anyone to show up
and to work their ass off. And

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this person not only shows up but
works their ass off. Now, let

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me explain this. There's so much
red tape to get work from its and

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visas that I'm not giving names out
of anyone. I'm just saying this.

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They're working and they're getting paid.
That's all I'm going to say. And

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the way I look at it is
if you put out the welcome mat and

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you call yourself a sanctuary state and
a sanctuary city, even though it's not

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officially written anywhere, and you say
come one and come all, and then

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you put up red tape for everything
they have to do, red tape.

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They told them to beat it.
The other day they said, we don't

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have anything else, get the hell
out of town. Right. That's not

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red tape. That's saying, hey, we'll give you a bus ticket,

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get the hell out of it.
I know. But what I mean is

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if they want to work. And
I'm not talking about taking jobs from other

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people, because mark the people that
I have working right now, I swear

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to God that the employers could not
fill the positions, so they took jobs

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from no one from no one,
and in fact, before immigrants, they

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tried to hire people who had you
know, I know it's not popular stay

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homeless, but people that did were
unhoused or whatever you want to say,

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and those people would be show up
drunk and addicted and couldn't work. These

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Venezuelan so far put in extra time
and work their asses off. Now I'm

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not saying everyone from Venezuela is wonderful, and I know there are a lot

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of criminals from south of the border
and north of the border and west and

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east. I mean, I'm not
talking about that. I'm just saying that

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not everyone can be put into one
big group just like when I just said

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homeless showed up a drunken addicted.
Of course, not all of them.

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But what I'm saying is this from
my personal experience in the trenches with people

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who have come into this country and
they got political asylum. These people are

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working and they're not taking jobs from
anyone. Now that's not I can't say

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that's one hundred percent everyone. But
that idea that oh, they're taking jobs

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away, I don't get it.
And on that topic, I just want

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to say this, the one family
I do have that is the most advanced.

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He now has his license that's being
converted. That's a good thing.

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And he has enough money to register
a car and pay for minimum insurance.

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So I'm looking for a car now. There was a guy on the show

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the other day that said he's fixing
up a car to donate, and I'm

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not going into the car donation business. I'm doing this one at a time.

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Mark and I a long time ago
started adopting people one at a time

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who have an ability and a desire
to work or to help themselves. We

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said we can't help people once they
fall off the cliff. They're in a

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hole and they don't want to get
out. But if someone is hanging on,

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we try to help them. So
this particular a guy, if you

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I'm trying, I promise you that
this car will go to the right person

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and it doesn't have to be fancy
or anything. And he is licensed,

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so and also helping him do a
bank account. And I do want to

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say something. They have a tough
time even cashing checks from work, and

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I noticed them. I'm not going
to name banks, but I talk to

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some banks who helped me get their
checks cashed and are helping them open bank

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accounts. What we're trying to do
is, if they're here, how do

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you open a bank account without a
social I'd like to know that trick you

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can with identification you can open up
and then and then yeah, you can

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open a bank account with How do
you pay taxes without a social How do

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they pay taxes? Well, because
tax are withdrawn and they pay I mean,

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I don't know, Mark, I
don't know. But it's not a

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lot of these people. It's not
that they don't want to do things right,

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it's that there's not a path to
doing it right now. I'm not

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talking about the argument is they didn't
come here in the proper way. I

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mean, that's really the argument though, Tom, And that's and that's absolutely

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true. They were desperate to get
out of that situation. And you're absolutely

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right they most technically they should have
stated, they should have applied, and

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blah blah blah blah blah. But
if you heard some of the circumstances and

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you had and Addie and Miles were
young babies or little kids, toddlers,

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you would leave to be under the
same circumstances. Here's the deal. You

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know, they're already here and Biden
let them in. Let's put it that

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way, Okay, So that argument
is long past. And just to put

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them on a bus and keep shifting
them around from state to state or say

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go back home. Listen, I
know a lot of people hate illegal or

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and by the way, this is
not technically a legal immigration according to Biden's

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administration. They're political asylum. So
I mean, you work that out with

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your president. But in any case, once they're here, what do you

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do You either help people assimilate and
become productive members of society or what we'll

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talk to say, a lot of
people just are upset that they don't know

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who they are and where they are. I know. I think that's the

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biggest, one of the biggest complaints
that I've heard from the people. You

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can think, and you can think. Look, I'm not saying here,

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I'm not I'm not on the radio
saying, you know, come one,

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come all, let's do it.
I'm saying, once our stupid governor and

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mayor and president let them in with
no plan of how they're going to help

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them, there can be no wrong
helping. I mean, what can go

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on. There's a lot of people
that get VA benefits and other things that

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are getting cut. I heard in
New York City people people with full disability

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that's actually get less than people that
illegally cross the border, and whether they're

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a guid away or not, it
doesn't even matter. They're getting more than

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our own people. That's ridiculous.
I mark, that's right, and that's

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why I want people to be productive
so they're not depending on the government.

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That's exactly right. They are,
and it's ridiculous. And the ideal situation

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is once they're here, they're here
anyway. Okay, we're not going to

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kill them. Okay, we're not
gonna and we shouldn't pouse them publicly.

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We shouldn't give them government benefit.
We can't send him back. So so

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the ones who are willing to assimilate
and work and become productive, that's what

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this country is built on. I
mean, it really is. Whether you're

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Republican under Democrat, you got to
acknowledge that. But but you know,

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I'm not saying, come one,
come all, and let's pay benefits and

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let's let's cut a city workers.
No, that's that's your government. That's

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your governor Polis, and your mayor. This the mayor is this. This

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is the biggest idiot we have ever
had for a mayor I have ever seen

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in my life. The man speaks
and makes absolutely no sense. I never

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thought I would be praying for our
previous horror loving mayor. I never thought

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00:15:41.639 --> 00:15:46.039
I would. I am because compared
to what we have now, that man

204
00:15:46.159 --> 00:15:56.200
was Einstein. We have more coming
up. Go with a sure thing Denver's

205
00:15:56.240 --> 00:16:00.159
Best roofer Excel Roofing dot com.
You don't pay a cent until you are

206
00:16:00.200 --> 00:16:06.480
content, wait time for an insurance
check up free, no obligation. In

207
00:16:06.559 --> 00:16:11.840
comparison, call Compass insurance paying too
much your coverage at dozens of insurance companies.

208
00:16:11.919 --> 00:16:15.360
Find out now three oh three seven
seven one help. You'll think you're

209
00:16:15.399 --> 00:16:18.279
his only customer when you choose Frank
durand the real estate man dot com to

210
00:16:18.399 --> 00:16:26.759
list your home with Remax Alliance three
oh three nine two zero sixteen twenty two.

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00:16:27.039 --> 00:16:32.360
Hi Tom Martine here three O three
seven one three talk three O three

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00:16:32.480 --> 00:16:37.559
seven one three eight two five five
Mayor Mary, go ahead, Mary,

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00:16:37.639 --> 00:16:41.000
Hi, Mary, what's going on
with you? Hello? Mary? Hi,

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00:16:41.480 --> 00:16:47.440
I'm just trying to get some help
to have maintenance repayments they paid up,

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00:16:47.960 --> 00:16:51.559
so my dog and I to stay
and look for another place to stay,

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00:16:51.559 --> 00:16:55.679
because if I can't take the money
up, I have no other means

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00:16:55.720 --> 00:17:00.200
of resources to get up and unstuck
in never house. It is apartment building

218
00:17:00.679 --> 00:17:07.039
that has been trashed by homeless and
stuff. And Mary, Mary, I

219
00:17:07.160 --> 00:17:11.359
need to ask a few questions.
Okay, so right now, right now,

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00:17:11.519 --> 00:17:17.160
you're living in Denver Housing Authority Housing? Yes? How long have you

221
00:17:17.279 --> 00:17:22.559
lived there? I've lived going on
eight years of this apartment and five across

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00:17:22.640 --> 00:17:26.920
the street. Okay, Now are
you saying right now you live there?

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00:17:27.200 --> 00:17:33.119
How are you paying your rent?
SSI? Okay, you're on SSI.

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00:17:33.799 --> 00:17:40.440
Okay, Now, next question,
are you being evicted? No? But

225
00:17:40.759 --> 00:17:44.799
that my health has gone that in
real bad. Since I'm load over here,

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00:17:45.920 --> 00:17:48.960
well what does that mean? Well
why did you move? Why did

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00:17:48.039 --> 00:17:52.559
you move across the street? Because
I mean I was being put in a

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00:17:52.599 --> 00:17:59.799
wheelchair eight years ago and the apartment
I was in was the cause of what

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00:18:00.119 --> 00:18:03.559
the abatement pee slash now maintenance and
payments piece. Okay, okay, Mary.

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00:18:03.920 --> 00:18:07.400
So now you're across the street.
You've been there for a few years.

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00:18:08.000 --> 00:18:11.079
And what are you calling about today? Do you want to leave?

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00:18:12.640 --> 00:18:15.960
I need to get out of here, but I cannot leave a corner never

233
00:18:17.079 --> 00:18:22.359
Housing Authority property managers Miss is Stephanie
Black and so well, hold on,

234
00:18:22.480 --> 00:18:25.359
what do you mean you can't hold
on? What do you mean you can't

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00:18:25.559 --> 00:18:33.119
leave? According to DHA and hid
law, when you owe and lentil is

236
00:18:33.279 --> 00:18:36.920
paid off, you can't move.
And this is the first time. Well

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00:18:36.960 --> 00:18:41.279
you can't. I can't hold on. Listen, you can't move into another

238
00:18:41.680 --> 00:18:49.160
subsidized place until you pay it.
You can move all you want, Mary,

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00:18:51.119 --> 00:18:53.720
Mary, I'm not going to talk
to you. If you don't listen,

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00:18:55.160 --> 00:19:02.799
you absolutely positively can move. They
can hold you a prisoner in your

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00:19:02.880 --> 00:19:07.279
apartment if you wanted to move with
your daughter, for example, somewhere.

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00:19:07.640 --> 00:19:14.039
They can't prevent you from moving.
What they can do is take away your

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00:19:14.240 --> 00:19:19.319
subsidized rent and then so therefore you
wouldn't be able to afford it. Now,

244
00:19:19.400 --> 00:19:22.480
what I need to know is why
do you owe money? And how

245
00:19:22.559 --> 00:19:29.720
much do you owe? I owe
two thousand, two hundred and twelve dollars.

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00:19:30.160 --> 00:19:32.920
Okay, hold on a second,
why do you owe that much?

247
00:19:33.000 --> 00:19:37.720
It was an abatements See it started
across the street. What is an abatement

248
00:19:37.799 --> 00:19:45.799
fee? What is it for supposedly
shutting my one of my surtified therapists to

249
00:19:45.920 --> 00:19:51.799
panion animals? And he did not
do? And okay, hold on,

250
00:19:52.039 --> 00:19:53.920
I need to know again. I
just I don't need a story. Here's

251
00:19:53.960 --> 00:19:59.480
what I need. I need a
very simple explanation. What is the two

252
00:19:59.559 --> 00:20:04.559
thousand? And is it for damages
you did? Supposedly what my dog did?

253
00:20:06.279 --> 00:20:11.880
Okay? And was that in your
last apartment? Yeah? But what

254
00:20:12.119 --> 00:20:18.480
kind of damages did they say your
dog did? Supposedly? Mister? My

255
00:20:18.640 --> 00:20:25.720
channels what they call and it's not
plush carpy, it's real send chat carpy.

256
00:20:25.960 --> 00:20:29.559
Is that? Okay? Now,
who's trying to collect the two grand

257
00:20:29.839 --> 00:20:33.720
Who's trying to collect the money from
you. Is it Denver Housing Authority?

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00:20:34.039 --> 00:20:40.519
Okay, now, okay, got
it. I want to ask another question.

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00:20:41.400 --> 00:20:45.599
Are they trying. Are they saying
that you can't move if you don't

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00:20:45.640 --> 00:20:52.400
pay this into another subsidized place,
or are they saying if you don't pay

261
00:20:52.440 --> 00:20:56.519
it, we are going to evict
you. No, I have to pay

262
00:20:56.599 --> 00:20:59.559
it before I'm allowed to move.
And this is the first time in But

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00:20:59.599 --> 00:21:03.039
they're not. Hold on, Mary, but they're not going to evict you.

264
00:21:03.599 --> 00:21:07.319
I don't like the housing I'm in, Mary, I'm asking a question

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00:21:07.559 --> 00:21:12.960
and I need information. If you
don't pay the two thousand dollars, are

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00:21:14.079 --> 00:21:19.319
they going to evict you? No? Good, I don't like what I

267
00:21:19.400 --> 00:21:22.200
go through. I know, I
get it. I get it. You

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00:21:22.400 --> 00:21:26.880
don't like where you are. You
think it's making you sick, and you

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00:21:26.960 --> 00:21:33.000
want to move somewhere else. Okay, But Mary, what you're asking is

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00:21:33.119 --> 00:21:37.279
this, Do we have two thousand
dollars to pay so you can move?

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00:21:38.160 --> 00:21:42.319
And the answer is we don't.
Not under these circumstances, you're not facing

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00:21:42.400 --> 00:21:48.039
eviction or homelessness. But I can
do this. We can try to call

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00:21:48.119 --> 00:21:56.440
over there and see if they will
abate the abatement, so I do not

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00:21:56.640 --> 00:22:00.960
sure I have anybody else to go
to. That's right, that's why we

275
00:22:00.039 --> 00:22:03.200
want to help you. We will
marry. I'm not telling you we don't

276
00:22:03.200 --> 00:22:06.640
want to help you. I'm telling
you it's going to be difficult. I

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00:22:06.799 --> 00:22:11.240
understand you have charges from your dog
from the previous place that you disagree with.

278
00:22:11.519 --> 00:22:14.480
I think that ship has sailed.
I don't think you're going to be

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00:22:14.559 --> 00:22:18.000
able to disagree with it, but
I do think you can ask them for

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00:22:18.160 --> 00:22:22.720
mercy. I mean, I'm sure
they can wave fees under special circumstances.

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00:22:22.000 --> 00:22:26.160
But let's just say this. If
they did wave the fee, where do

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00:22:26.200 --> 00:22:32.039
you want to move? Courthouse Square
that's done by the allies of unfortunes can

283
00:22:32.160 --> 00:22:36.400
share and if you move there,
would you get subsidized rent? Yes?

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00:22:37.160 --> 00:22:41.039
Okay, hold on, you know
what I'd like to do, Deputy Doc.

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00:22:41.319 --> 00:22:44.559
Since you're there in your allowed mouth
today and you chime in on everything,

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00:22:44.680 --> 00:22:48.279
I want you if you could,
if you're not overwhelmed with cases.

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00:22:48.319 --> 00:22:52.559
I'm not sure our case count right
now, and if so, Kachina can

288
00:22:52.599 --> 00:22:56.920
give it to someone else. With
the loss of stuff. Doc does a

289
00:22:56.960 --> 00:23:00.559
lot of tenant landlord stuff, so
I want him to ask Denver Housing Authority

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00:23:02.160 --> 00:23:07.759
if there's a way people in extreme
need like this and disabilities, if they

291
00:23:07.839 --> 00:23:12.960
can get these charges waived so she
can apply for a change doc. What

292
00:23:14.039 --> 00:23:15.960
do you think? Let's at least
ask can I can't help to make thee

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00:23:17.279 --> 00:23:21.359
three three seven to one three talk. By the way, this is the

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00:23:21.440 --> 00:23:23.759
Troubleshooter Show. Tell people if they
need help, they can get it here.

295
00:23:25.480 --> 00:23:29.480
Waterpros dot net will help you with
your water system. You can do

296
00:23:29.599 --> 00:23:32.480
whole house systems for a little over
three grand. You can do at the

297
00:23:32.599 --> 00:23:37.440
kitchen sink system for fourteen hundred bucks. Triple filter reverse osmosis. Here's the

298
00:23:37.480 --> 00:23:41.440
point I'm making. You will never
find it anywhere else at a better price

299
00:23:41.839 --> 00:23:45.200
and better quality. Waterpros dot net
three oh three eight six two five,

300
00:23:45.279 --> 00:23:56.039
five five four Go with a sure
thing Denver's best roofer Excel roofing dot com.

301
00:23:56.240 --> 00:24:03.000
You don't pay a cent until you're
content. Time for an insurance checkup

302
00:24:03.119 --> 00:24:07.440
free, no obligation. In comparison, call compass insurance paying too much your

303
00:24:07.519 --> 00:24:11.559
coverage at dozens of insurance companies find
out now three oh three seven to seven

304
00:24:11.599 --> 00:24:15.400
to one help You'll think you're his
only customer when you choose Frank durand the

305
00:24:15.480 --> 00:24:18.960
real estate man dot Com to list
your home with Remax Alliance three oh three

306
00:24:19.079 --> 00:24:26.359
nine two zero sixteen twenty two.
Hi Tom Martino here three three seven one

307
00:24:26.440 --> 00:24:29.759
three talk by the way seven one
three eight two five to five eight eight

308
00:24:29.799 --> 00:24:33.960
eight. Heating dot Com has a
deal right now they're doing and that's twenty

309
00:24:33.039 --> 00:24:37.559
eight dollars. Pick an item in
your home for a full diagnostic and you

310
00:24:37.680 --> 00:24:41.000
get the service with it. That's
for the toilet, for anything, for

311
00:24:41.119 --> 00:24:45.880
any any particular part of your home. It's twenty eight dollars for the call.

312
00:24:47.359 --> 00:24:51.119
They credit you when you have the
work done. But for the twenty

313
00:24:51.160 --> 00:24:55.039
eight it's not just a diagnostic,
but it's a basic service in tune.

314
00:24:55.079 --> 00:24:59.240
So if your toilet doesn't need anything, really there's no parts, then you

315
00:24:59.440 --> 00:25:03.559
simply pay the twenty eight. If
it's more than that, they credit you

316
00:25:03.640 --> 00:25:08.799
the twenty eight anyway, So it's
really cool. Eight eight eight Heating dot

317
00:25:08.960 --> 00:25:15.480
Com three oh three seven seven zero
two seven seven six. Jeffrey wants to

318
00:25:15.480 --> 00:25:21.920
talk about hvac coincidentally. Jeffrey,
Hi, what's happening? Well, just

319
00:25:22.000 --> 00:25:26.160
doing hanging out listening to your show. What can we answer for you?

320
00:25:26.599 --> 00:25:32.920
Well, I have a furnace that's
going out in the house in Longmont.

321
00:25:33.319 --> 00:25:37.160
How do you know what's going out? Well, we keep getting it fixed.

322
00:25:37.799 --> 00:25:40.759
And when you get it fixed,
what do they say is wrong with

323
00:25:40.880 --> 00:25:48.039
it? It's always been something different. It's like, give me an idea.

324
00:25:49.279 --> 00:25:52.680
I don't have to repair in front
of you. Okay, Now here's

325
00:25:52.720 --> 00:25:55.359
what I want to know. Then
I want to know a few things.

326
00:25:55.599 --> 00:25:59.839
How old is it? I think
it's about fifteen years old. It's a

327
00:26:00.000 --> 00:26:04.599
good yeah, okay, so it's
a builder grade probably Goodman does make some

328
00:26:04.720 --> 00:26:08.480
better stuff. But I assume is
this Have you been in the home the

329
00:26:08.519 --> 00:26:15.640
whole time my mother in law lives
in it. Is it a track home?

330
00:26:18.240 --> 00:26:22.200
It? Yes? Okay, So
if it's a track home and it's

331
00:26:22.279 --> 00:26:26.960
been there, is the home fifteen
years old or just the furnace? Oh

332
00:26:26.119 --> 00:26:32.079
no, the home's built in the
early seventies. Oh, so she's had

333
00:26:32.160 --> 00:26:37.839
this replaced. This is yeah,
this is replaced. We bought the house

334
00:26:37.880 --> 00:26:41.599
about five six years ago, okay, and it had been replaced. Here's

335
00:26:41.640 --> 00:26:47.160
what I'm assuming. I'm assuming you
have a builder grade low grade eighty percent

336
00:26:47.200 --> 00:26:52.240
efficient furnace. No, it's a
high grade furnace. What it's a high

337
00:26:52.240 --> 00:26:57.880
efficiency yeah? Are you sure they
make all kinds of stuff? Man,

338
00:26:59.400 --> 00:27:00.599
No, I know that they do. But mark fifteen years ago, it

339
00:27:00.680 --> 00:27:03.880
just didn't seem like they wouldn't be
fifteen years ago. I mean, it

340
00:27:04.000 --> 00:27:08.519
might be high efficiency for fifteen years
ago, but it's sure not high efficiency

341
00:27:08.640 --> 00:27:12.720
now. Yeah. Right, anyway, here's what you need. You need

342
00:27:12.799 --> 00:27:17.480
an honest assessment from somebody, and
we have honest people. Now, I'm

343
00:27:17.559 --> 00:27:21.519
just gonna be I'm gonna be straight
with you. We don't have cheap out

344
00:27:21.559 --> 00:27:26.839
of the back of an SUV person, Okay, we just don't. We

345
00:27:26.000 --> 00:27:32.119
have professionals that will give you a
free estimate and then you decide what's the

346
00:27:32.200 --> 00:27:36.839
best value. But the houses in
Long Lind, Well, what difference does

347
00:27:36.880 --> 00:27:41.960
that make? What difference does that
make? Well, every company, I

348
00:27:41.039 --> 00:27:45.759
think almost every company we have goes
to longmand So I don't know what you're

349
00:27:45.920 --> 00:27:51.160
I don't know who you called.
I haven't called anybody. Well, you've

350
00:27:51.200 --> 00:27:55.000
got plumb line, you've got to
fix it. You've got Master Rooter HVAC,

351
00:27:55.279 --> 00:27:57.599
you've got eighty eighty go to referral
liss dot com and pick a company.

352
00:27:59.000 --> 00:28:03.319
They all will go there. Oh
okay, well you know I'm serious.

353
00:28:03.559 --> 00:28:07.160
Eight heating in our other house before
we sold it. Did you like

354
00:28:07.279 --> 00:28:11.799
them? Yeah, they did a
really good job. Good call them.

355
00:28:11.839 --> 00:28:15.799
I think they go up there.
Yeah yeah, Garrett does no doubt.

356
00:28:15.880 --> 00:28:19.920
Man. Yeah, so I would
do that. I'd like to get a

357
00:28:19.960 --> 00:28:25.000
couple estates. Now that was your
question. Wait a minute, was your

358
00:28:25.119 --> 00:28:29.599
question who you should call? Or
was your question something else? No,

359
00:28:29.880 --> 00:28:34.559
we're doing the furnace. Had the
guy that put the furnace in didn't put

360
00:28:34.640 --> 00:28:41.119
in the air conditioning units? Oh, call people and saying asking them,

361
00:28:41.960 --> 00:28:44.839
can you do an air conditions?
No one would touch it because hold on

362
00:28:45.000 --> 00:28:47.759
plumb line. Now they won't do
justin air. But here's what you can

363
00:28:47.839 --> 00:28:52.519
do. Plumb Line has a special
if right now that if you do a

364
00:28:52.599 --> 00:28:59.119
new AC they throw in the furnace
for no charge. Okay, and you're

365
00:28:59.160 --> 00:29:03.799
probably gonna want to do both,
bro Oh yeah, yeah, yeah,

366
00:29:03.880 --> 00:29:06.920
we just want to. When we
bought the house, the guy says,

367
00:29:06.960 --> 00:29:08.240
yeah, you can get an air
conditioner. We just didn't do it.

368
00:29:08.359 --> 00:29:14.039
It was all set up. Everything
good men started making. Good men started

369
00:29:14.079 --> 00:29:18.920
making ninety percent efficient furnaces. I
just looked it. Looked it up in

370
00:29:19.079 --> 00:29:25.519
nineteen eighty two. Yeah it was, Yeah, but I'll bet you it

371
00:29:25.799 --> 00:29:33.079
wasn't. These modulating furnaces now those
are I think they're relatively new, variable

372
00:29:33.160 --> 00:29:37.359
speed or actually lit a fire in
it too. Yeah, that's a nice

373
00:29:37.400 --> 00:29:41.400
add on. You can do those. The steamers if you really want something.

374
00:29:41.079 --> 00:29:45.559
I can get our house up to
fifty percent humidity with a steamer.

375
00:29:45.599 --> 00:29:48.480
It's awesome. Now, Mark,
when you say steamer, is that a

376
00:29:48.559 --> 00:29:52.799
heat steamer you talk about ultrasound.
No, it's a steamer instead of having

377
00:29:53.000 --> 00:29:57.440
like I mean, it's water fed
and it hits up the water in this

378
00:29:57.640 --> 00:30:03.000
big filter the size of the big
balloon, and it creates the steam.

379
00:30:03.079 --> 00:30:04.680
You don't see the actual steam come
out of the vents, No, of

380
00:30:04.759 --> 00:30:11.119
course not. But pump's moisture in
massive Yeah, and quick, real quick.

381
00:30:11.640 --> 00:30:15.480
It's probably moisturizing a home. The
problem with moisturizing a home if you

382
00:30:15.640 --> 00:30:19.119
do it too much, a lot
of your stuff gets used to the moisture

383
00:30:19.119 --> 00:30:23.119
and then dries out and it can
actually do like for pianos and certain things.

384
00:30:23.200 --> 00:30:26.640
It can. It's really a weird
situation. What happens when you feed

385
00:30:26.680 --> 00:30:30.119
it moisture and it never had it. If you did that all the time

386
00:30:30.519 --> 00:30:34.000
and it was used to it and
seasoned to it, you don't have that

387
00:30:34.160 --> 00:30:38.440
problem. But what they used to
say with pianos, if it was once

388
00:30:38.559 --> 00:30:42.400
moisturized, you always have to moisturize. If it's dry, keep it dry.

389
00:30:42.960 --> 00:30:47.000
It's weird. But anyway, that
was for soundboards on pianos, but

390
00:30:47.079 --> 00:30:49.720
that went for fine furniture as well, which I don't think there is fine

391
00:30:49.759 --> 00:30:52.440
furniture anymore. I don't think.
I mean, I think a few people

392
00:30:52.480 --> 00:30:56.039
can ride done. No, no, But I don't think people buy big,

393
00:30:56.160 --> 00:31:00.359
heavy, so called fine furniture anymore. I don't see it even in

394
00:31:00.720 --> 00:31:07.240
the nicest homes. Jeffrey. The
deal is you're not going to get someone

395
00:31:07.319 --> 00:31:11.440
to marry a furnace to an ac
to an old furnace, and so they

396
00:31:11.519 --> 00:31:15.680
do. There's plenty of good deals
though, whether you want high efficiency or

397
00:31:15.720 --> 00:31:26.920
regular. At our referral list dot
com we have more coming up. Go

398
00:31:26.119 --> 00:31:30.319
with a sure thing Denver's Best roofer
Excel roofing dot com. You don't pay

399
00:31:30.359 --> 00:31:37.720
a cent until you're content. Time
for an insurance check up free no obligation.

400
00:31:37.759 --> 00:31:42.200
In comparison, call Compass Insurance paying
too much your coverage at dozens of

401
00:31:42.279 --> 00:31:45.799
insurance companies find out now three all
three seven to seven to one. Help

402
00:31:47.000 --> 00:31:49.759
you'll think you're his only customer when
you choose Frank durand the real estate man

403
00:31:49.880 --> 00:31:55.319
dot com to list your home with
Remax Alliance three all three nine two zero

404
00:31:55.440 --> 00:32:02.000
sixteen twenty two. Hey, I
you know, I have mixed feelings about

405
00:32:05.359 --> 00:32:10.119
AI. In some cases, it's
totally inaccurate and tries to indoctor nate you.

406
00:32:10.720 --> 00:32:14.920
Honest to God, no matter what
they say, it is left leaning

407
00:32:15.480 --> 00:32:20.240
and woke. However, it's an
invaluable tool for other things. I'm using

408
00:32:20.319 --> 00:32:25.279
it right now for my securities information
and investments because I'm studying for a test,

409
00:32:25.440 --> 00:32:30.480
and also I use it when I'm
on the show and different things.

410
00:32:30.880 --> 00:32:34.839
I just put in a question about
Mark Major and we'll go back to it.

411
00:32:35.319 --> 00:32:40.279
All I said was to chat GPT, what can you tell me about

412
00:32:40.400 --> 00:32:44.839
Mark Major? M A G E
R. Now I swear to God that

413
00:32:45.160 --> 00:32:47.640
and this is a true, honest
to God, do it yourself on If

414
00:32:47.680 --> 00:32:52.279
you guys have chat GPT, would
you go on and put that in that

415
00:32:52.400 --> 00:33:00.119
same exact question. What can you
tell me about Mark Major A G E

416
00:33:00.400 --> 00:33:07.559
R. And then and Mark is
with a C M A R c M

417
00:33:07.680 --> 00:33:10.079
A G E R. Darryl,
what's going on with you? Hello,

418
00:33:10.240 --> 00:33:15.359
Darryl talking to me? Yes,
sir, I'm talking to you. To

419
00:33:15.440 --> 00:33:21.039
me, I'm talking to you.
Hey, Tom, I just wanted to

420
00:33:21.119 --> 00:33:25.200
call and thank you guys. It's
the car day. I had a vehicle

421
00:33:25.279 --> 00:33:30.480
that was totaled. And you know, of course, the insurance company sends

422
00:33:30.480 --> 00:33:34.799
you a number and you say,
okay, well I guess I take that

423
00:33:35.000 --> 00:33:37.839
number. But after talking to you
guys on the show there you mentioned a

424
00:33:37.920 --> 00:33:45.200
firm called Petty Details. We'll take
a look at that and if it looks

425
00:33:45.279 --> 00:33:49.519
like they're offering you a fair amount, they say, okay, looks like

426
00:33:49.799 --> 00:33:52.640
they're offering you a fair amount,
and you go about your merry way,

427
00:33:52.720 --> 00:33:54.880
no charge, no no problem,
which is really a very nice service.

428
00:33:55.880 --> 00:33:59.240
However, in my case, they
said, you know, it looks like

429
00:33:59.279 --> 00:34:00.440
they're coming in little bit low,
and I think we can get you some

430
00:34:00.519 --> 00:34:05.559
more money. Uh So we've paid
a fee. I think it was about

431
00:34:05.640 --> 00:34:08.360
five hundred bucks or something like that. But it was certainly well working man

432
00:34:08.559 --> 00:34:13.760
up in metting another that is so
cool, Man petty details and they're on

433
00:34:13.800 --> 00:34:16.599
our referral list at referral us dot
com. Thank you very much. Man,

434
00:34:16.760 --> 00:34:20.320
I I'm glad. I'm glad they
came through for you. We have

435
00:34:20.440 --> 00:34:22.519
more coming up on The Troubleshooter Show. Get your calls in at three oh

436
00:34:22.559 --> 00:34:27.599
three Martino three oh three six two
seven eighty four sixty six more coming right

437
00:34:27.639 --> 00:34:37.119
up. Go with a sure thing
Denver's best roofer Excel Roofing dot com.

438
00:34:37.320 --> 00:34:45.079
You don't pay a cent until you're
content. Time for an insurance check up

439
00:34:45.199 --> 00:34:49.519
free, no obligation. In comparison, call Compass Insurance paying too much your

440
00:34:49.599 --> 00:34:52.639
coverage at dozens of insurance companies find
out now three oh three seven to seven

441
00:34:52.679 --> 00:34:57.440
to one help. You'll think you're
his only customer when you choose Frank durand

442
00:34:57.440 --> 00:35:00.840
the real Estate Man dot com to
list your home with Remax Alliance three oh

443
00:35:00.920 --> 00:35:13.920
three nine two zero sixteen twenty two
Yeah, ripped top new need advice?

444
00:35:14.000 --> 00:35:19.480
Who you don't have? You?
Come run in sus fast as you can.

445
00:35:20.719 --> 00:35:27.840
Shooter's gonna help coming. Man Dix
is the Troubleshooter Show. No Tom

446
00:35:27.920 --> 00:35:32.880
Martino, Hi Tom, Martino here
three oh three seven one three talk three

447
00:35:32.960 --> 00:35:37.599
oh three seven one three eight two
five five. Welcome to the show.

448
00:35:37.679 --> 00:35:40.000
Here to help you solve your problems, answer your questions, take your complaints.

449
00:35:40.679 --> 00:35:44.320
This hour brought to you by Deal
Home Loans. They're still doing home

450
00:35:44.400 --> 00:35:47.920
loans, by the way, and
they do the interest rate guarantee the only

451
00:35:49.000 --> 00:35:52.760
ones, so if rates go down, you're gonna get refinance free of charge.

452
00:35:52.320 --> 00:35:58.639
Three oh three eight sixty seven seven
thousand. Okay, So, Connie,

453
00:35:59.079 --> 00:36:01.760
I'm trying to look up your original
call. You had an issue with

454
00:36:01.840 --> 00:36:05.760
your townhome development. What was going
what was going on? To help me

455
00:36:05.800 --> 00:36:08.119
here? Did you use the name
Connie when you called in last time?

456
00:36:09.440 --> 00:36:14.039
No, it's Canswilo. That's what
I thought. I can't find Okay,

457
00:36:14.119 --> 00:36:17.719
so tell me what's going on.
Okay. I received, I talked to

458
00:36:17.840 --> 00:36:22.280
their lawyer. They came back and
they wanted ninety three dollars from me to

459
00:36:22.400 --> 00:36:25.119
pay. Now, what was the
original dispute. I'm trying to figure that

460
00:36:25.199 --> 00:36:31.920
out again. I'm sorry. It
was where I did landscaping, and oh,

461
00:36:32.480 --> 00:36:36.760
that's right, that's right. I
wanted to talk about that for people.

462
00:36:37.000 --> 00:36:38.840
What happened was you used to landscape. They used to let you.

463
00:36:39.039 --> 00:36:43.599
It was kind of loosey goosey.
They let you landscape right near your place

464
00:36:43.679 --> 00:36:45.800
there in front of it, and
in exchange they would give you a credit

465
00:36:46.119 --> 00:36:50.679
on some fees. And then the
new board took over and said you're not

466
00:36:50.800 --> 00:36:53.199
going to do that anymore, and
kind of you know, they were not

467
00:36:53.400 --> 00:37:00.559
nice about it. So you not
only that they find you, but didn't

468
00:37:00.559 --> 00:37:06.159
you stop when they asked you to
stop? Yes, but but they still

469
00:37:06.320 --> 00:37:10.880
went on. Yeah, there's a
whole gray matter here, and there's they

470
00:37:10.960 --> 00:37:14.920
were not very nice. They could
have just let you go, but they

471
00:37:15.199 --> 00:37:21.000
How much did they find you at
the very end is ninety three hundred dollars?

472
00:37:21.280 --> 00:37:23.880
God, I mean, but really, why did they Why did they

473
00:37:24.119 --> 00:37:30.400
find you so much? Because they
said I didn't cease and desist on the

474
00:37:30.440 --> 00:37:36.800
first orders. It went up to
five point fifty and the first three the

475
00:37:36.920 --> 00:37:42.639
accusations and the herring in the beginning
were totally false. I didn't do any

476
00:37:42.679 --> 00:37:45.440
of what they accused me. And
then all of a sudden then they had

477
00:37:45.480 --> 00:37:51.199
these where I didn't insist and to
cease with doing work out there. I

478
00:37:51.800 --> 00:37:55.320
kept some pine needles. Yeah,
So then they brought in another fine and

479
00:37:55.440 --> 00:37:59.880
I was like, you guys,
saw you guys. You know, the

480
00:38:00.000 --> 00:38:02.800
the problem is is I wasn't out
there just doing it. Then they went

481
00:38:02.840 --> 00:38:07.039
on to say that I watered the
bush, when in fact, they asked

482
00:38:07.360 --> 00:38:12.480
people in that meeting to please water
bushes to do that. Access to a

483
00:38:12.559 --> 00:38:15.960
host through the drought last summer.
Yeah, you know, this has been

484
00:38:15.039 --> 00:38:21.280
going on since last June. And
so that was it. Then they came

485
00:38:21.360 --> 00:38:23.039
back and they wanted X amount of
dollars from me, and I tried to

486
00:38:23.119 --> 00:38:28.679
go. We went negotiated back and
forth, and then they you know,

487
00:38:28.800 --> 00:38:34.320
they wanted the highest that god at
the end was fifty five hundred. And

488
00:38:34.480 --> 00:38:39.639
I told you, I told you
to try try to negotiate a settlement and

489
00:38:39.719 --> 00:38:44.039
get it over with because it's going
to keep going up every time the attorney

490
00:38:44.039 --> 00:38:46.880
gets involved. What finally happened?
What are you calling about today? Okay?

491
00:38:47.519 --> 00:38:52.960
Today I'm calling about Okay. So
we had the mediation and they I

492
00:38:53.199 --> 00:38:58.679
offered them money. They refused it. I turned around and I called their

493
00:38:59.280 --> 00:39:04.559
lawyer again and so I could give
them fourteen dollars. They refuse that.

494
00:39:04.800 --> 00:39:07.320
I see goes, You're you're going
to have to go higher. I said,

495
00:39:07.360 --> 00:39:10.880
look, I can do three thousand
dollars. I've been waiting to hear

496
00:39:12.000 --> 00:39:15.239
from them. This is why the
calls coming into you. I received a

497
00:39:15.360 --> 00:39:19.559
letter yesterday in the mail. Now
they're studying it for a court trial.

498
00:39:20.199 --> 00:39:24.800
They're going to foreclothes on your house. Huh, they're going to take your

499
00:39:24.840 --> 00:39:32.920
house. I want to get what. Yeah, that's why they're they're suing

500
00:39:34.000 --> 00:39:39.079
that. It's called foreclosure. That's
what it is. That doesn't what the

501
00:39:39.119 --> 00:39:42.920
paper reads or anything. Okay,
could you do me a favor and send

502
00:39:43.000 --> 00:39:45.760
us that paper. I want to
get our hoa guy on. What does

503
00:39:45.800 --> 00:39:49.639
the paper say? Dear? Read
that for me? Oh okay, let

504
00:39:49.679 --> 00:39:53.280
me grab it. You just hold
on a second. I'm going to come

505
00:39:53.320 --> 00:39:57.039
back to you, and we're also
going to get our guy on. So

506
00:39:57.199 --> 00:40:00.559
hold on all right. Just don't
don't go anywhere, okay. Kevin Caulkin

507
00:40:01.159 --> 00:40:09.000
Rod Greer Car day today. Unused
cars yet? Oh okay, you're right.

508
00:40:09.480 --> 00:40:13.360
I should have looked at the mono
Trump. So sorry, Kevin.

509
00:40:13.480 --> 00:40:19.519
On timing change, I'm getting calls
about timing not necessarily change belts. Okay.

510
00:40:20.079 --> 00:40:25.639
So many people now are buying cars
with mileage Okay they are What do

511
00:40:25.840 --> 00:40:30.159
you do? I recommend? First
of all, there are some cars that

512
00:40:30.280 --> 00:40:35.599
don't require changing. There are some
cars that do. All belts require a

513
00:40:35.719 --> 00:40:37.719
change at some point, but not
all change. Is that right? That's

514
00:40:37.760 --> 00:40:43.119
correct? But some change? Do
they have a lifelong Do they have a

515
00:40:43.199 --> 00:40:45.880
lifetime limit? Some of them,
like chain will last as long as the

516
00:40:46.000 --> 00:40:51.039
edgine lasts. So when you have
a chain, there is no interval.

517
00:40:51.360 --> 00:40:54.440
No, But with a belt there
is an interval, definitely, yes.

518
00:40:54.840 --> 00:41:01.239
But with a belt you can have
an interferre engine or a non interference engines.

519
00:41:01.320 --> 00:41:06.239
Right, most are interference engines.
Okay, most so if you have

520
00:41:06.360 --> 00:41:10.039
a belt, and if you buy
a car with high mileage, it's imperative

521
00:41:10.880 --> 00:41:15.079
that you know, yeah about this? Yeah, at least somebody wanted somebody

522
00:41:15.159 --> 00:41:19.239
ask me what do I do?
In other words, what do they do?

523
00:41:19.599 --> 00:41:22.199
I mean? What if they don't
know, Well, you can look

524
00:41:22.400 --> 00:41:25.320
and you can tell. Can you
tell by looking? Well, if it's

525
00:41:25.440 --> 00:41:30.320
new, you can tell, I
mean, and if it's really really deteriorating,

526
00:41:30.360 --> 00:41:32.559
you can tell that in between is
how huge? You can actually look

527
00:41:32.599 --> 00:41:37.000
at the timing belt and tell if
it's wearing out. You can on both

528
00:41:37.079 --> 00:41:39.599
extremes. When it's in the middle, you can't, so you almost have

529
00:41:39.719 --> 00:41:45.039
to change it to be safe.
If there is no record, do you

530
00:41:45.159 --> 00:41:50.800
look up the model and see what
is recommended and if it's over that you

531
00:41:50.960 --> 00:41:53.519
recommend them doing it. Yes,
if we can't determine you know that it

532
00:41:53.639 --> 00:41:57.880
definitely needs to be done or it's
definitely good, then we would recommend they

533
00:41:57.960 --> 00:42:00.880
change. Now is it safe to
say all? Then timing belts have intervals,

534
00:42:01.320 --> 00:42:07.280
absolutely okay. And if you don't
hit that interval and you have an

535
00:42:07.320 --> 00:42:09.719
interference engine and explain what's can explain, you can go the extreme. I

536
00:42:09.800 --> 00:42:13.920
mean what happens is a piston when
a belt breaks, the piston will hit

537
00:42:13.960 --> 00:42:16.639
the open valve, so as the
piston comes up because the pistons are moving

538
00:42:17.280 --> 00:42:21.679
and the valves are not when the
belt breaks, so you can you know

539
00:42:21.880 --> 00:42:25.119
destroy you you can ruin the entire
motor at the extreme, I've seen it

540
00:42:25.159 --> 00:42:29.039
where they break the valves off and
get into the motor and destroy it,

541
00:42:29.360 --> 00:42:31.199
or you can you know, ruin
the head. Either way, it's very

542
00:42:31.280 --> 00:42:36.360
expensive, A lot cheaper detains a
belt than the head or a motor.

543
00:42:36.760 --> 00:42:40.360
How much does it cost to do
though? At a timing belt. You

544
00:42:40.440 --> 00:42:45.719
know, most cars are anywhere between
say eight and fourteen hundred something in that

545
00:42:45.840 --> 00:42:49.239
range. That includes a water pump, pulleys, everything. You gotta do

546
00:42:49.280 --> 00:42:54.639
it all. Somebody else wants to
know if let me see, I can't.

547
00:42:54.679 --> 00:42:58.480
I can't make up what they're actually
trying to say. And you guys

548
00:42:58.519 --> 00:43:05.320
can text me five seven seventy three
nine on the on the belt. Nope,

549
00:43:05.400 --> 00:43:07.079
I can't. No, that's not
it's about a timing chain. Never

550
00:43:07.159 --> 00:43:12.000
mind. I'll read that later because
it has something to do with what we're

551
00:43:12.039 --> 00:43:14.800
talking about. But I don't have
time to read through all the it's a

552
00:43:14.920 --> 00:43:16.920
really long paragraph, so I'll come
back to you. Three l three seven

553
00:43:17.000 --> 00:43:22.480
one three talks seven to one three
eight two. Now listen on on these

554
00:43:22.920 --> 00:43:27.480
timing belts. By the way,
we're talking about an interference mens, meaning

555
00:43:28.039 --> 00:43:31.039
it has to be timed perfectly or
things crash into each other inside the engine

556
00:43:31.199 --> 00:43:39.519
and it's catastrophic. So it's really
really important that you know that. And

557
00:43:39.920 --> 00:43:45.840
again that is something that when you
buy used car. I think the I

558
00:43:45.960 --> 00:43:51.800
think the earliest interval is probably sixty
thousand miles, right, yeah, somewhere

559
00:43:51.880 --> 00:43:55.039
sixty seventy thousand yep, and then
they go up to ninety five thousand.

560
00:43:55.079 --> 00:43:58.199
Right now, I've seen them up
to ninety five to one hundred. Yeah,

561
00:43:59.119 --> 00:44:01.960
okay three three seven one, three
eight two five y five. Now

562
00:44:02.639 --> 00:44:07.400
probit Energy does solar. If you're
looking for a solar system, you can

563
00:44:07.440 --> 00:44:12.159
get one for twenty one grand,
by the way, fully installed with battery

564
00:44:12.239 --> 00:44:14.679
backup. Yeah, that's after your
tax credits. Now. They also doing

565
00:44:14.719 --> 00:44:19.000
commercial systems in the city, and
they can get it up to seventy percent

566
00:44:19.119 --> 00:44:23.440
paid with certain kinds of grants and
tax credits. Find out more at probit

567
00:44:23.599 --> 00:44:36.679
energy dot com. Go with a
sure thing Denver's best roofer Excel Roofing dot

568
00:44:36.800 --> 00:44:43.440
com. You don't pay a cent
until you're content. Time for an insurance

569
00:44:43.559 --> 00:44:47.039
checkup free, no obligation. In
comparison, call Compass Insurance paying too much

570
00:44:47.239 --> 00:44:52.480
your coverage at dozens of insurance companies
find out now three oh three seven seven

571
00:44:52.519 --> 00:44:54.920
to one. Help. You'll think
you're his only customer when you choose Frank

572
00:44:55.000 --> 00:45:00.519
durand the real estate Man dot com
to list your home with Remax Aliance three

573
00:45:00.599 --> 00:45:21.679
all three nine two zero sixteen twenty
two. Hi Tom Martino here at three

574
00:45:21.760 --> 00:45:24.400
all three seven one three talk three
all three seven one three, eight two

575
00:45:24.519 --> 00:45:30.039
five five. Welcome to the show. Now, did we get We're waiting

576
00:45:30.119 --> 00:45:39.519
for our ho A guy to talk
about this situation, and I also want

577
00:45:39.599 --> 00:45:45.000
her to read what she has there. She said, they're suing her.

578
00:45:45.079 --> 00:45:49.159
Now, this thing got way out
of hand, way way out of hand

579
00:45:49.559 --> 00:45:53.599
for just landscaping her patch. And
then she stopped, she said, and

580
00:45:53.760 --> 00:45:59.840
she says that they do they have
proof that you you know, they're finding

581
00:45:59.880 --> 00:46:05.679
you do they have proof that you
kept doing it? They I've never seen

582
00:46:05.800 --> 00:46:09.239
any proof at all of anything.
What do you say they falsely accused you

583
00:46:09.360 --> 00:46:14.559
of? Now, for those listening, Connie's being sued by her town home.

584
00:46:14.880 --> 00:46:17.440
What basically she used to do was
landscape a little swath outside her place.

585
00:46:20.079 --> 00:46:23.760
Yeah, and they told her to
stop. Is that it in a

586
00:46:23.840 --> 00:46:31.719
nutshell? Yeah? And you stopped? Yeah? Yeah? Well and then

587
00:46:31.760 --> 00:46:35.760
what as I stated, yeah,
in the beginning, they took me to

588
00:46:35.880 --> 00:46:44.880
that hearing and they accuse me of
killing the grass by raking it, harassing

589
00:46:44.960 --> 00:46:46.840
one of the people that I've known
here for five years as a friend,

590
00:46:49.159 --> 00:46:52.239
by harassing her with phone calls.
And the third one was that I fertilized

591
00:46:52.719 --> 00:46:58.239
the grass out front. I did
not do any of those three things.

592
00:46:58.599 --> 00:47:02.559
Yeah, none, Okay. Then
they started with the with the paper coming

593
00:47:02.679 --> 00:47:07.199
saying I didn't see some just this. I raked up some pine needles.

594
00:47:07.280 --> 00:47:10.800
I did break up some pine needles. I told Jane about it. Who's

595
00:47:10.840 --> 00:47:15.679
the VP? And by raking the
pine needles? Where did the find come

596
00:47:15.760 --> 00:47:21.400
from? The fine came from the
first events what they told me at that

597
00:47:21.480 --> 00:47:25.599
hearing, And then they just kept
adding to it, Yeah, adding to

598
00:47:25.760 --> 00:47:31.199
it. When did you first When
did you first call us? Oh?

599
00:47:31.280 --> 00:47:37.239
God, it's probably October. Yeah, that's after I went to that hearing

600
00:47:37.880 --> 00:47:45.440
October. Gosh, this is sad. This is sad. No, I'm

601
00:47:45.559 --> 00:47:49.599
serious. I really do feel for
you this. And what I want to

602
00:47:49.679 --> 00:47:52.920
know is what does the law I
asked you to get that lawsuit? What

603
00:47:52.039 --> 00:47:55.159
does it actually say? I mean, how much? How much is it?

604
00:47:55.280 --> 00:47:59.599
Right now? What did they what
do they want from you? The

605
00:47:59.719 --> 00:48:06.960
last number they wanted from me was
ninety three hundred for his lawyer costs plus

606
00:48:07.119 --> 00:48:10.199
wait wait wait but in addition to
the lawyer Wait a minute, plus,

607
00:48:10.280 --> 00:48:15.679
they want the original fine? What
was the original fine? Well, it

608
00:48:15.719 --> 00:48:20.440
went up to five point fifty.
So the most it ever got was five

609
00:48:20.519 --> 00:48:27.280
hundred and fifty dollars, and then
it went up from there to I'm trying

610
00:48:27.320 --> 00:48:30.039
to think there was another number of
the then it went to fifty five hundred,

611
00:48:31.679 --> 00:48:37.239
and then I just it just kept
going up and up and up because

612
00:48:37.719 --> 00:48:43.119
I wouldn't pay, you know,
we just kept negotiating back and forth and

613
00:48:43.400 --> 00:48:46.880
each time. So the last one
is ninety three hundred dollars. Yeah,

614
00:48:46.920 --> 00:48:52.880
for their lawyer fees. He told
me that on phone. Ninety three hundred

615
00:48:52.880 --> 00:48:57.599
dollars. He goes, Yeah,
that's my lawyer fee. I can't do

616
00:48:57.760 --> 00:49:01.719
that. That's a I can offer
them. I said, all offer them

617
00:49:01.760 --> 00:49:06.199
fourteen hundreds. You know, that's
what I can do. Okay, But

618
00:49:06.320 --> 00:49:12.920
hold on a second, Hold on
a second. This is this is terrible.

619
00:49:13.400 --> 00:49:15.800
May I ask you something. How
much do you owe your house right

620
00:49:15.840 --> 00:49:21.960
now? I'm probably all about forty
two? And what is it worth?

621
00:49:22.639 --> 00:49:30.440
What is it worth? Probably four
hundred? How how old are you unch

622
00:49:30.519 --> 00:49:40.920
seventy one? And and what's your
interest rate? Four here. I you

623
00:49:42.079 --> 00:49:45.360
may not like this, but I'm
going to tell you something right now.

624
00:49:45.360 --> 00:49:51.840
You're going to the lawsuit. They're
gonna win, Okay, I think they're

625
00:49:51.880 --> 00:49:53.719
gonna win. You're gonna have to
hire an attorney. You can't do this

626
00:49:53.800 --> 00:49:57.960
alone because even if you're in the
right, and I think you are,

627
00:49:58.119 --> 00:50:00.840
and I think if you pushed him, they couldn't prove. But here's the

628
00:50:00.960 --> 00:50:07.840
problem. If you if you fight
them, you have to hire an attorney,

629
00:50:07.840 --> 00:50:12.679
which is going to cost you probably
nine to ten grand. Okay,

630
00:50:14.039 --> 00:50:20.960
right, so even if you win, you break even. So I don't

631
00:50:21.000 --> 00:50:25.679
know what I think what you need
to do is pay it first, get

632
00:50:25.760 --> 00:50:31.440
it off the books, keep it
from accruing. Because every time, every

633
00:50:31.599 --> 00:50:36.840
single time, like with this lawsuit, how much is the lawsuit asking for

634
00:50:37.039 --> 00:50:42.320
right now, right now? Stands
up? Ninety three hundred in that letter?

635
00:50:42.599 --> 00:50:45.239
Wait, in that letter, it's
ninety three hundred. He didn't give

636
00:50:45.320 --> 00:50:50.880
me a there's nothing that all this
letter says. It's a notice. Read

637
00:50:50.920 --> 00:50:58.239
it that court trial by telephone when, and it says to do please take

638
00:50:58.440 --> 00:51:04.760
notice that plaintiff Chambers Townhouse Association will
telephone the clerk of a Wrapo County Court

639
00:51:05.920 --> 00:51:10.960
on Tuesday, April eleventh, twenty
two am, or as soon thereafter as

640
00:51:12.119 --> 00:51:15.760
counsel can be heard, to set
the matter for a half day court trial.

641
00:51:17.880 --> 00:51:22.519
You're gonna have a huge lean on
that house. Yeah, here's what

642
00:51:22.639 --> 00:51:27.039
I would do I would get.
I know you're not gonna like to hear

643
00:51:27.079 --> 00:51:30.639
this, but I think it's an
excellent idea. You you right now could

644
00:51:30.760 --> 00:51:36.159
easily, easily, easily, if
your town home is worth four hundred,

645
00:51:37.519 --> 00:51:42.719
you could easily get a reverse mortgage
easily, a cheap one, a little

646
00:51:42.760 --> 00:51:47.599
one to pay off the mortgage you
have and pay off that lean. Once

647
00:51:47.719 --> 00:51:52.159
you do that, I want you
to know something you do. You're seventy

648
00:51:52.239 --> 00:51:57.239
something years old. You never have
to make a payment on that loan.

649
00:51:57.679 --> 00:52:00.559
You just have to pay for your
ease. And she could get one that

650
00:52:00.800 --> 00:52:04.440
quick because if she no, I
think if they know she's getting one,

651
00:52:04.760 --> 00:52:07.840
yeah, I think I would call
them for her. But if she can

652
00:52:07.880 --> 00:52:10.639
get a reverse loan, and I
can hook you up with the guy to

653
00:52:10.719 --> 00:52:16.519
do it, and that reverse loan, I don't know if you have any

654
00:52:16.559 --> 00:52:20.599
other bills? Are you in?
Like, do you have any other bills

655
00:52:20.719 --> 00:52:27.079
or problems with money right now?
Okay, if you want, you can

656
00:52:27.199 --> 00:52:34.159
probably at your age you can probably
get I know for sure you can get

657
00:52:35.519 --> 00:52:39.599
let's say one hundred and sixty thousand. You don't want that much. But

658
00:52:40.039 --> 00:52:45.159
no, Now hold on, but
you can get Listen, this is really

659
00:52:45.280 --> 00:52:50.880
important. You can get a line
of credit. I would get a maximum

660
00:52:51.880 --> 00:52:54.960
line of credit. Now there's a
reason I'm telling you this. On that

661
00:52:55.199 --> 00:53:00.119
maximum line of credit, that doesn't
mean you pay interest on it. You

662
00:53:00.280 --> 00:53:06.719
do not. You only pay on
what you take. So your immediate draw

663
00:53:07.000 --> 00:53:08.480
on your line of credit, let's
say you have a line of credit of

664
00:53:08.519 --> 00:53:14.519
one hundred and sixty thousand. Let's
just say that you would pay your forty

665
00:53:14.599 --> 00:53:17.920
one thousand dollars off on your mortgage. Now you have no more mortgage payment,

666
00:53:19.599 --> 00:53:23.079
and you would pay the lean on
the town home done. Now,

667
00:53:23.719 --> 00:53:30.519
once that's done, that other money
in there, which would be about let's

668
00:53:30.599 --> 00:53:34.079
just say one hundred thousand you got
left. You'll have a little more than

669
00:53:34.119 --> 00:53:37.039
that, but let's say you have
one hundred thousand left. That's a line

670
00:53:37.119 --> 00:53:40.079
of credit. You don't pay a
dime to have that on your home.

671
00:53:40.639 --> 00:53:45.360
But it's there for an emergency.
So if you ever run into another problem,

672
00:53:45.480 --> 00:53:51.119
you write a check. It's literally
that easy. Now here's the other

673
00:53:51.239 --> 00:53:53.760
thing, and you got to keep
this in mind. Where it benefits you

674
00:53:54.800 --> 00:53:59.920
is once you put a reverse loan
on that house. Even if you own

675
00:54:00.239 --> 00:54:05.360
have a line of credit of one
fifty or one sixty, it shows as

676
00:54:05.480 --> 00:54:10.480
a one hundred twenty five percent lean
on your property. Do you know what

677
00:54:10.599 --> 00:54:15.719
that means? Yeah? I do. Yeah. So that means that when

678
00:54:15.920 --> 00:54:22.639
someone including Hoa's, look at your
property, what do they say, Yeah,

679
00:54:22.960 --> 00:54:30.079
just already lean. They see no
leg they no uh equity. So

680
00:54:30.239 --> 00:54:35.639
if somebody wants to come after you, there's nothing there. It's I think

681
00:54:35.719 --> 00:54:38.320
it's brilliant. Now listen, I'm
serious when I tell you this. If

682
00:54:38.400 --> 00:54:42.880
you want one of our people on
the referral list to talk to you about

683
00:54:42.920 --> 00:54:45.039
this, I'm not trying to force
you into this. I'm saying you're going

684
00:54:45.119 --> 00:54:52.159
to lose your home. No,
oh have you? Do you? Is

685
00:54:52.199 --> 00:54:57.400
there a reason you wouldn't do a
reverse loan? I can see no disadvantage

686
00:54:57.440 --> 00:55:00.920
to you unless you have an air
You wanted to leave all of this equity

687
00:55:00.000 --> 00:55:04.760
to. That's who I wanted to
leave it to. With my family,

688
00:55:05.000 --> 00:55:08.400
my daughter. You still can because
here's why. Let me explain this.

689
00:55:08.960 --> 00:55:12.440
You're not going to have anything to
leave to her if they take your home.

690
00:55:12.679 --> 00:55:15.119
Do you have any other way to
get your ninety three hundred bucks.

691
00:55:15.480 --> 00:55:20.320
Yes I do, Oh you do? How? Yes, we do?

692
00:55:21.559 --> 00:55:28.320
How I was saving? Then then
you can do that. But you know

693
00:55:28.400 --> 00:55:30.320
what a reverse loan. Now,
I'm not like I said, if you

694
00:55:30.360 --> 00:55:35.599
don't need it, don't do it. But a reverse loan would still here's

695
00:55:35.639 --> 00:55:39.440
what would happen. The interest for
a crew agranst your house and if you

696
00:55:39.599 --> 00:55:43.840
live a long, long, long, long time and it went beyond the

697
00:55:43.960 --> 00:55:45.840
value of your home, then you
would have nothing to leave your daughter,

698
00:55:45.920 --> 00:55:49.760
But she wouldn't be left with debt
either. No one would ever be left

699
00:55:49.800 --> 00:55:52.960
with debt. But if the house
continues to a praise and you die at

700
00:55:53.000 --> 00:55:57.559
a normal age, she can pay
off the loan and sell it. But

701
00:55:57.760 --> 00:56:00.239
I'm not telling you to do it. If you don't want to do it,

702
00:56:00.440 --> 00:56:04.519
don't do it. But you got
to pay this lean. I'm telling

703
00:56:04.559 --> 00:56:07.199
you that right now. You got
to pay it. You can fight it

704
00:56:07.599 --> 00:56:12.800
after you pay it. Do you
understand that? Okay, as long as

705
00:56:12.840 --> 00:56:16.239
you don't sign any great long settlement
saying you'll never come back after them for

706
00:56:16.360 --> 00:56:20.639
it, But you need to make
a settlement. I swear to God you're

707
00:56:20.679 --> 00:56:23.199
in trouble if you don't make a
settlement. And it would even be worth

708
00:56:23.400 --> 00:56:30.679
getting Brad O'Brien O'Brien legal services to
help you write up the settlement and make

709
00:56:30.800 --> 00:56:34.119
them payment, even if he costs
you a thousand bucks. I swear to

710
00:56:34.199 --> 00:56:37.679
God, you need to get this
done, dear. Then then then then

711
00:56:37.800 --> 00:56:44.360
then then we can talk about maybe
going back after them. But at least

712
00:56:44.679 --> 00:56:47.880
it's not going to keep ticking up. Do you understand that? Right?

713
00:56:49.320 --> 00:56:54.159
I understand, and I just I
just I am bout mentally all right,

714
00:56:54.719 --> 00:57:01.039
I'm toring my gill. I believe
you, but this is not going to

715
00:57:01.119 --> 00:57:06.480
get better. I know it is, And I just don't know why they

716
00:57:06.599 --> 00:57:13.079
don't stop. It's because they are, because they're heartless a holes. What

717
00:57:13.199 --> 00:57:19.800
can I tell you? Yeah,
I look at I do believe they're exaggerating.

718
00:57:20.159 --> 00:57:22.519
And there's no way you did that
much harm that these people had to

719
00:57:22.599 --> 00:57:28.480
find you that much money. But
the first fine was how much didn't walk

720
00:57:29.760 --> 00:57:31.400
It was like twenty five, and
then it went to fifty. Then it

721
00:57:31.480 --> 00:57:37.800
went to two fifty or five fifty. Yeah, now it's ten thousand dollars.

722
00:57:37.880 --> 00:57:43.559
All right, here's here's what we'll
do. Hold on if olslaw dot

723
00:57:43.639 --> 00:57:47.159
Com give her the number for Brad
O'Brien. You let us know if you

724
00:57:47.239 --> 00:57:51.880
want to do her reverse loan and
we'll send you over to Mark Massey.

725
00:57:51.960 --> 00:57:54.840
You let us know, and that's
all we can do right now. I'm

726
00:57:54.920 --> 00:57:59.800
sorry. Three oh three seven one
three talk three oh three seven one three

727
00:58:00.840 --> 00:58:12.199
eight two five five. Go with
a sure thing Denver's Best roofer Excel Roofing

728
00:58:12.280 --> 00:58:17.760
dot com. You don't pay a
cent until you're content. Time for an

729
00:58:17.800 --> 00:58:23.639
insurance check up free no obligation comparison
call Compass Insurance paying too much your coverage

730
00:58:23.639 --> 00:58:28.840
at dozens of insurance companies find out
now three oh three seven seven one help.

731
00:58:29.039 --> 00:58:31.599
You'll think you're his only customer when
you choose Frank durand the real estate

732
00:58:31.679 --> 00:58:36.920
Man dot com to list your home
with Remax Alliance. Three oh three nine

733
00:58:36.960 --> 00:58:49.159
two zero sixteen twenty two. Hi
Tom Martina here, three oh three seven

734
00:58:49.239 --> 00:58:53.719
one three talk seven one three eight
two five five. Welcome to the show.

735
00:58:54.840 --> 00:59:00.079
You know when you hear that going
on with Hoa's, once the fine

736
00:59:00.159 --> 00:59:05.800
starts, it can be one hundred
bucks. We've had people start out with

737
00:59:05.880 --> 00:59:15.199
one hundred dollars and end up at
twenty thousand. Hoa's don't care management companies

738
00:59:15.320 --> 00:59:23.280
don't care why. They simply add
the fees to what you owe. And

739
00:59:23.360 --> 00:59:29.880
as soon as you start fighting,
you're looking at three grand, then five,

740
00:59:30.199 --> 00:59:35.039
and in this case, near ten, she will lose her town home.

741
00:59:35.760 --> 00:59:37.000
I still want to talk when we
can get a hold of them,

742
00:59:37.599 --> 00:59:46.360
stand the hoa man. What I'd
like to do is get an idea as

743
00:59:46.400 --> 00:59:50.760
to what people can do or if
there are any changes in the law on

744
00:59:50.840 --> 00:59:55.519
that foreclosure thing. I thought there
were some changes on that three three seven

745
00:59:55.519 --> 00:59:59.320
to one to three talk is our
number? Or three oh three Martino?

746
00:59:59.400 --> 01:00:04.320
Three two five five, I mean, excuse me, three oh three us

747
01:00:05.119 --> 01:00:08.920
Oh never mind eight four sixty six, three oh three sixty seven eighty four

748
01:00:09.000 --> 01:00:16.400
sixty six, Catherine, what's happening
in a brand new senior living apartment?

749
01:00:17.320 --> 01:00:20.760
Oh it's pretty way. It's a
brand new building or brand new to you

750
01:00:22.400 --> 01:00:25.119
in a brand new building? Oh
cool? How long you've been in there?

751
01:00:27.840 --> 01:00:32.760
Well, when I moved in two
weeks December the twenty second, I

752
01:00:32.840 --> 01:00:37.920
mean the fourteenth, and two weeks
later I got blooded out and I was

753
01:00:38.039 --> 01:00:43.119
displaced. After that, Wait a
minute, and then you moved into a

754
01:00:43.239 --> 01:00:46.960
brand new building December fourteenth and been
displaced since then or just for a few

755
01:00:46.960 --> 01:00:53.800
weeks after No, it was three
months after I moved in I got displaced

756
01:00:53.840 --> 01:00:59.440
out. Okay, you were displaced. Okay, you were displaced in December?

757
01:01:00.119 --> 01:01:05.719
Yes, okay, But what has
happened here is since I've been here

758
01:01:06.400 --> 01:01:09.280
moved back in, I kept smelling
a strange odor coming through the vent.

759
01:01:09.400 --> 01:01:20.480
When did you move back in dere
March of twenty three? Okay? And

760
01:01:20.599 --> 01:01:27.679
what caused the flooding? They didn't
have the installation. It was something had

761
01:01:27.760 --> 01:01:32.000
something to do with the sprinkless system
and that flooded the hole. So you

762
01:01:32.199 --> 01:01:37.559
just moved back I get you.
So you just moved back in March.

763
01:01:37.880 --> 01:01:43.360
And what's going on now? I
keep getting the strange oldor coming through the

764
01:01:43.480 --> 01:01:46.320
vent? What kind of odor?
Is it? Like a musty water odor?

765
01:01:46.400 --> 01:01:52.480
Deer, It's not a musty water
older. It's more like I smelt

766
01:01:52.639 --> 01:02:00.639
like a urine smell. Oh and
now I've got now listen, yello,

767
01:02:00.800 --> 01:02:04.599
how many how many units are there? Are there? I mean obviously other

768
01:02:04.719 --> 01:02:08.400
people were also put out? Right, Oh yeah, it was about ten

769
01:02:08.519 --> 01:02:14.119
of us. Did you ask any
of your neighbors if they have the same

770
01:02:14.360 --> 01:02:21.880
problem? No one has this problem. But me, Now, I'm on

771
01:02:21.960 --> 01:02:25.000
the ground floor, and is it
coming out of the heating and air vents

772
01:02:25.119 --> 01:02:30.480
or is it the carpet or where
is it? I'm coming from behind the

773
01:02:30.960 --> 01:02:37.039
backslash of my wall in the kitchen. How do you know that? Because

774
01:02:37.119 --> 01:02:42.159
you could see it, and I
had someone pure maintenance come out and they

775
01:02:43.039 --> 01:02:47.920
effected. But they want me to
have the air vested now because I had

776
01:02:49.000 --> 01:02:55.400
been getting sick behind this situation.
And I still I clean it and it

777
01:02:55.519 --> 01:03:00.320
comes right back. What do you
mean? What what do you clean?

778
01:03:00.840 --> 01:03:06.079
Please? I clean the back of
the wall where the glittery arkles are on

779
01:03:06.239 --> 01:03:10.440
my h in the kitchen. Now, people come in, when these people,

780
01:03:10.559 --> 01:03:15.960
did any of maintenance men or maintenance
women ever come in and ever smell

781
01:03:15.280 --> 01:03:22.320
or or witness it. They're not
gonna I'm gonna say this. The manager

782
01:03:22.920 --> 01:03:30.440
has already labeled me as a negative
person. But did they Is the smell

783
01:03:30.599 --> 01:03:37.880
only in your kitchen? In my
whole unit? Okay? And it's all

784
01:03:38.079 --> 01:03:43.400
over my unit's during the night time. Listen when you say the vent,

785
01:03:43.760 --> 01:03:47.079
is there one vent that's coming out
of Oh, it's coming through all of

786
01:03:47.119 --> 01:03:52.679
the events in my apartment. Now, where is don't give me your exact

787
01:03:52.719 --> 01:04:00.519
address. Where are you located.
I'm in Centennial. I would love somebody

788
01:04:00.760 --> 01:04:06.679
to see if they smell what you
smell, and then we can and then

789
01:04:06.760 --> 01:04:11.960
we could tell the management. Listen, this is a problem. No one

790
01:04:12.000 --> 01:04:16.000
else smells it though, right,
Oh, so far they haven't they?

791
01:04:16.280 --> 01:04:19.840
Well you wait, let me ask
you something about your heating and air system.

792
01:04:20.239 --> 01:04:24.400
Does each unit have its own heating
and air system? Or is it

793
01:04:24.519 --> 01:04:30.920
centralized and each unit has their own? Did yours get replaced with the flood?

794
01:04:33.880 --> 01:04:39.239
I don't know what they did with
that. Is this a rental or

795
01:04:39.320 --> 01:04:45.440
an ownership? This is a oh
living No, I get it, I

796
01:04:45.519 --> 01:04:55.880
get it. So is it subsidized? Yes? So they say to you,

797
01:04:56.760 --> 01:05:00.880
they don't. They don't believe you. In other words, but I'm

798
01:05:01.000 --> 01:05:09.679
having some I thinks that's happening in
my unit. Is like the laundry room,

799
01:05:11.719 --> 01:05:16.719
part of the frame of the door
is getting chipped. Yeah, water

800
01:05:17.440 --> 01:05:20.159
Listen. We're not going to get
into all of that, but I will

801
01:05:20.719 --> 01:05:27.800
first. I want to take care
of the most serious problem, and that

802
01:05:28.159 --> 01:05:33.159
is this smell. If it is
really there, right, Okay, So

803
01:05:35.039 --> 01:05:38.960
I'm going to tell you something.
We need to find somebody, one of

804
01:05:39.039 --> 01:05:43.599
our deputies to go there and check
it out. I'm serious, wearing Centennial.

805
01:05:44.519 --> 01:05:47.920
Give me some cross streets in Centennial. I'm off a Parker and a

806
01:05:48.360 --> 01:05:53.400
close to Parker and a rappah hole
road. That's really you know what,

807
01:05:54.679 --> 01:05:59.400
that's really accessible. Which one of
our deputies can do that, or maybe

808
01:05:59.480 --> 01:06:04.000
Mark can do go over and smell
the urine. They'll smell the see if

809
01:06:04.039 --> 01:06:06.639
there's an odor coming out of the
vents and film it, you know,

810
01:06:06.760 --> 01:06:13.159
tape it. I don't know.
I think it would be cool are on

811
01:06:13.239 --> 01:06:17.320
the spot reports, but I would
I go over there a lot. I'll

812
01:06:17.360 --> 01:06:21.960
head over. I was thinking,
yeah, you know what, let's get

813
01:06:23.039 --> 01:06:26.719
the address. I'll leave now.
Oh really, okay, if you want

814
01:06:26.760 --> 01:06:29.559
to do that now, Catherine hold
on, get off the air and give

815
01:06:29.639 --> 01:06:32.079
Kachina your addres. Let's see what
Mark can find out. I really would

816
01:06:32.119 --> 01:06:34.400
want to figure I want to try
to figure this out. We got more

817
01:06:34.440 --> 01:06:45.199
coming right up. Go with a
sure thing Denver's Best roofer Excel roofing dot

818
01:06:45.320 --> 01:06:51.960
com. You don't pay a cent
until you're content. Time for an insurance

819
01:06:53.079 --> 01:06:57.320
check up free, no obligation.
In comparison, call Compass Insurance pay too

820
01:06:57.400 --> 01:07:00.280
much your coverage at dozens of insurance
companies. Find out now three all three

821
01:07:00.440 --> 01:07:04.199
seven seven to one help. You'll
think you're his only customer when you choose

822
01:07:04.239 --> 01:07:09.639
Frank durand the real estate Man dot
com to list your home with Remax Alliance

823
01:07:09.920 --> 01:07:17.559
three oh three nine two zero sixteen
twenty two. Hi Tom Martina here,

824
01:07:18.159 --> 01:07:25.679
you're a troubleshooter, solving problems,
answering questions, taking complaints. What's going

825
01:07:25.719 --> 01:07:30.519
on, Deputy chopper Man? Deputy
chopper is uh is here with some follow

826
01:07:30.599 --> 01:07:38.719
ups? Now that Bridgestone prom time
ready? What's that? Chopper? Do

827
01:07:38.800 --> 01:07:42.159
you have your diner ready? Uh? Oh, I'm gonna get it ready

828
01:07:42.199 --> 01:07:47.639
right now. I got to pull
it out one now as I had this.

829
01:07:48.159 --> 01:07:53.960
It's the guy that his wheel fell
off from Firestone. Oh my god?

830
01:07:54.119 --> 01:07:56.920
Oh okay, what was his first
name? Chopper? I always need

831
01:07:57.000 --> 01:08:03.320
the first name, Brian. Now
listen, I remember that he had some

832
01:08:03.480 --> 01:08:11.119
work done and then right after that
his will go with a sure thing Denver's

833
01:08:11.199 --> 01:08:15.519
Best roofer Excel Roofing dot com.
You don't pay a cent until you're content.

834
01:08:17.920 --> 01:08:23.600
Time for an insurance check up,
free no obligation comparison call Compass insurance

835
01:08:23.800 --> 01:08:27.720
paying too much your coverage at dozens
of insurance companies. Find out now three

836
01:08:27.800 --> 01:08:30.600
oh three seven seven to one help. You'll think you're his only customer when

837
01:08:30.640 --> 01:08:34.359
you choose Frank durand the real estate
man dot com to list your home with

838
01:08:34.520 --> 01:08:47.439
Remax Alliance three oh three nine two
zero sixteen twenty two. Ripped you need

839
01:08:48.000 --> 01:08:57.640
so you don't have to run anxiousness
as we can. Shoot's gonna help come

840
01:08:58.239 --> 01:09:05.840
Man six is the Troubleshooter Show.
No Tom Martino, Hi Tom Martino here

841
01:09:06.000 --> 01:09:12.359
three oh three seven one three talk
three O three seven one three eight two

842
01:09:12.520 --> 01:09:15.600
five five, Welcome to the show. Okay, today is car Friday.

843
01:09:15.840 --> 01:09:19.680
As we like to say, you
can call in about anything though, but

844
01:09:19.960 --> 01:09:23.479
if you have a car problem,
give us a call. I do have

845
01:09:23.560 --> 01:09:26.720
a few texts I will get to. You can text me at five seven

846
01:09:26.800 --> 01:09:30.920
seven three nine. You can also
and put Tom in that message so I

847
01:09:30.000 --> 01:09:32.760
know it's yours. And then you
can also, by the way, get

848
01:09:32.800 --> 01:09:38.279
through to us in any number of
ways. You can message us on Facebook,

849
01:09:38.840 --> 01:09:45.880
SU's will Brett grab that. You
can also get us on YouTube and

850
01:09:45.000 --> 01:09:49.520
message us there, or on next
door, or on LinkedIn or any Yeah,

851
01:09:49.600 --> 01:09:53.720
those are the primary ones. And
then three oh three Martino. You

852
01:09:53.800 --> 01:09:57.560
can call twenty four seven, three
oh three six two seven eight four sixty

853
01:09:57.600 --> 01:10:01.520
six or three oh three seven one
three talk seven to one three eight two

854
01:10:01.640 --> 01:10:08.960
five five. Speaking of cars,
we have Deputy Chopper who worked on a

855
01:10:09.079 --> 01:10:15.479
deal where a guy went to Bridgestone
or no Firestone. I thought it was

856
01:10:15.760 --> 01:10:23.520
which one was a Chopper, wasn't
it Firestone? And uh Bridgestone olds Firestone?

857
01:10:24.279 --> 01:10:27.680
Oh, I didn't know that anyway, he bought four times, he

858
01:10:27.800 --> 01:10:35.039
bought far tires and one went flat. He went to get that replaced and

859
01:10:35.159 --> 01:10:41.319
the same day the tire the wheel
fell off, the hub and disc.

860
01:10:41.439 --> 01:10:44.720
I mean, it was terrible,
did a lot of damage. They took

861
01:10:44.800 --> 01:10:48.319
responsibility, but it took a lot
of nudging. Finally he got a settlement

862
01:10:48.479 --> 01:10:56.399
for his car. But or they
offered a settlement, But how much is

863
01:10:56.520 --> 01:11:01.560
that? They only offer go ahead? They at first they only offered thirty

864
01:11:01.640 --> 01:11:06.760
nine hundreds. But I told him, hey asked for the car and they

865
01:11:08.560 --> 01:11:15.359
they did it for the same price. Yeah, he got thirty nine hundred

866
01:11:15.479 --> 01:11:18.920
and the car and he's going to
have the car fixed because that's his baby.

867
01:11:20.560 --> 01:11:26.920
Do you think he can fix it. For that, I don't know.

868
01:11:27.600 --> 01:11:31.439
You have to ask Kevin. I
this yeah, unfortunate. Well,

869
01:11:31.520 --> 01:11:35.680
let's put it this way. It's
one of those things that, yeah,

870
01:11:35.680 --> 01:11:39.039
if you can't fix it, he
can't fix it. And they certainly don't

871
01:11:39.079 --> 01:11:42.680
owe anything more than the value.
But what do you think, Kevin?

872
01:11:43.680 --> 01:11:45.479
And what do you guys? What
do you think? Rodney JFR cars?

873
01:11:45.680 --> 01:11:48.920
Rodney's a car salesman, cars dealer. What was that? Wait, super

874
01:11:49.000 --> 01:11:55.000
root. It's an O nine Forster
with one hundred and sixty thousand miles and

875
01:11:55.159 --> 01:11:58.079
I think that car's probably worth,
you know, just between eight seven,

876
01:11:58.119 --> 01:12:00.000
eight nine thousand dollars, So I
don't know why he only got three grand

877
01:12:00.039 --> 01:12:03.720
for it. Are you kidding me? It's a little bit less than that,

878
01:12:04.119 --> 01:12:09.159
but it's still a super rue and
that's probably what you're thinking of.

879
01:12:09.279 --> 01:12:12.880
I think they hold their value.
They're good cars, but it's probably you

880
01:12:12.960 --> 01:12:17.439
know, under it's probably about seven
thousand dollars, But he said one hundred

881
01:12:17.439 --> 01:12:20.319
and thirty eight thousand miles out one
hundred and sixty oh, one hundred and

882
01:12:20.359 --> 01:12:26.319
sixty that's what I think. That
still, so it's definitely even though that

883
01:12:26.399 --> 01:12:30.319
he got to keep the salvage.
Let's say the salvage is worth two grand,

884
01:12:30.439 --> 01:12:34.279
and he got another thirty one or
thirty something hundred, right, tarre

885
01:12:34.920 --> 01:12:41.680
I wrote it down a thirty nine
hundred, so thirty nine forty nine fifty

886
01:12:41.800 --> 01:12:47.359
nine, so he's right out about
probably six thousand. Don't you think that

887
01:12:47.479 --> 01:12:50.439
salvage would be worth two grand?
Right? That's true, that's true.

888
01:12:51.640 --> 01:12:55.600
Yeah, I think he did pretty
good with one hundred and sixty. But

889
01:12:55.680 --> 01:12:59.000
it's hard to find any bad.
It's hard to find any all little drive

890
01:12:59.079 --> 01:13:01.920
cars from under five grands. By
the way. By the way, my

891
01:13:03.039 --> 01:13:14.199
deputy chat GPT says that that forester
can vary, but based on recent listings

892
01:13:14.399 --> 01:13:23.000
and sales, they go from forty
three hundred to seventy four hundred. So

893
01:13:23.520 --> 01:13:27.960
he's right in there. He's right
in there. Thank you, Chopper.

894
01:13:28.079 --> 01:13:30.399
That's really cool. You're working on
anything else? And by the way,

895
01:13:30.479 --> 01:13:33.920
let me give me my dinger again. Okay, what else you're working on?

896
01:13:36.319 --> 01:13:39.840
I'm working on two more than I'm
going to give you next week,

897
01:13:40.000 --> 01:13:44.039
and you're going to get dingers on
these. Wow, I can always use

898
01:13:44.359 --> 01:13:45.880
you know, try to space my
dinger out a little because you know,

899
01:13:46.439 --> 01:13:50.159
sometime. I mean, there's two
things going on here. If you don't

900
01:13:50.279 --> 01:13:54.760
use it, you lose it.
But there's another thing. If you overuse

901
01:13:54.800 --> 01:13:57.960
it, you abuse it. So
I can get you some medication for your

902
01:13:58.000 --> 01:14:01.159
dinger. Thank you, thank you. I think right now it's sounding pretty

903
01:14:01.199 --> 01:14:08.359
healthy. So that's all I have
to go on and remember this if ever

904
01:14:08.600 --> 01:14:15.039
we have a success here, it's
time for the dinger. Okay? Three

905
01:14:15.119 --> 01:14:19.279
oh three seven one three talk seven
one three eight two five five Warren?

906
01:14:21.119 --> 01:14:26.199
Is it Warren? Or wherein it's
there's Did you spell that wrong? Or

907
01:14:26.279 --> 01:14:30.359
is it is that? It's right? W A R A M. How

908
01:14:30.399 --> 01:14:34.640
do you pronounce it? Warren?
Oh? Okay, So what's going on?

909
01:14:34.880 --> 01:14:39.439
What's going on? Warren? With
the wrong spelling? Uh? You

910
01:14:39.600 --> 01:14:45.399
guys recommended somebody that are not on
your referral list, Allen Services. You'd

911
01:14:45.560 --> 01:14:50.840
remember them once in a while.
We we recommend people when there's not someone

912
01:14:50.920 --> 01:14:57.479
around that we know and love.
What was this for? Heater air conditioning

913
01:14:57.880 --> 01:15:00.960
in my home? But where?
What where are you located? I'm in

914
01:15:01.079 --> 01:15:06.319
Greeley, Colorado, that's right,
they got. What happened was somebody called

915
01:15:06.439 --> 01:15:14.000
up and said this is a great
company. They all happened. Well,

916
01:15:14.079 --> 01:15:17.000
the guy came out, did the
inspection, did it looked at everything?

917
01:15:17.159 --> 01:15:21.079
It's my My furnace is nineteen years
old, so it's a furnace AC.

918
01:15:23.000 --> 01:15:29.000
It definitely was leaking. So you
got a new one, right, I

919
01:15:29.119 --> 01:15:32.199
do. And they're having a forty
percent off sale right now. Uh.

920
01:15:32.359 --> 01:15:38.079
And I also got a new water
heater combined with everything. Now, hold

921
01:15:38.119 --> 01:15:41.640
on a second, you wanna see
everything. Did you get a normal furnace

922
01:15:41.760 --> 01:15:46.319
or is this a boiler? It's
a normal furnace, okay. And what

923
01:15:46.479 --> 01:15:50.159
did you pay for the for What
did you pay for the furnace? Air

924
01:15:50.279 --> 01:15:57.720
combo? Uh? I don't know, because well I do. I can

925
01:15:57.800 --> 01:16:00.680
sell the water heater too, is
in there? Okay? What did you

926
01:16:00.800 --> 01:16:05.520
pay for the water heater, the
AC and the furnace all in all in

927
01:16:05.800 --> 01:16:13.159
everything? Uh? Fourteen thousand okay, okay, that is not bad.

928
01:16:13.439 --> 01:16:17.840
What kind of AC furnace is that? That's a pain? They had a

929
01:16:18.800 --> 01:16:21.680
ream or I can't remember or no, no, no, but tell me

930
01:16:21.880 --> 01:16:26.520
tell me what the efficiency is.
Is it a modulating ninety percent or what

931
01:16:28.199 --> 01:16:31.159
it's? What are they? What
did he said? Eighty percent? But

932
01:16:31.319 --> 01:16:35.119
it's the Okay, So the one
I have now is either on or off.

933
01:16:35.239 --> 01:16:39.239
This is a variable one. Okay, no, that's good. But

934
01:16:39.359 --> 01:16:43.439
it's eighty percent, right? Yeah? Is that good? I did?

935
01:16:43.479 --> 01:16:46.479
I do? Okay, it's okay, an eighty percent modulator. And then

936
01:16:46.560 --> 01:16:51.960
the AC. Do you know how
bigger AC is? I don't remember wattage

937
01:16:53.000 --> 01:16:59.079
wise, but not wattage wise BTUs
man, I didn't have to look at

938
01:16:59.119 --> 01:17:01.239
my pain. I will tell you
this, okay. The water heater,

939
01:17:01.439 --> 01:17:05.640
let me just put let me explain
this to you. You on the market,

940
01:17:06.039 --> 01:17:10.319
you did really well in the market
right now. Okay, I'm not

941
01:17:10.479 --> 01:17:13.479
telling you it's a great price.
I'm telling you you're you know, you're

942
01:17:13.560 --> 01:17:15.840
not going to get something cheap,
cheap, cheap, But no, I

943
01:17:15.920 --> 01:17:19.880
know, I find it a little
hard to believe that that's forty percent off.

944
01:17:20.000 --> 01:17:24.640
But I'm not gonna dissm on it, you know, because they did

945
01:17:24.680 --> 01:17:28.960
a good job and you like it, and what counts is it's right in

946
01:17:29.039 --> 01:17:32.800
there with the regular pricing. But
what I'm thinking is I am thinking that

947
01:17:34.239 --> 01:17:40.600
the water heater, what size is
it? Forty gallon? Mm hmm,

948
01:17:41.520 --> 01:17:45.399
So the water heaters range, of
course, you know you're all plumbing Colorado

949
01:17:46.000 --> 01:17:51.239
Dot net does it for that size
for thirteen ninety nine, but no one

950
01:17:51.359 --> 01:17:57.760
else does, so you can't blame
them that that water heater is probably they're

951
01:17:57.840 --> 01:18:02.039
probably figuring the water heater at what
thirty eight hundred? No, it was

952
01:18:02.399 --> 01:18:09.319
twenty two I believe twenty two hundred. Okay? Yeah, did you just

953
01:18:09.399 --> 01:18:13.640
say you paid how much for all
of it? All? Three? Fourteen

954
01:18:13.760 --> 01:18:17.039
thousand? Okay? Fourteen? Then
if you do fourteen, I'm just trying

955
01:18:17.079 --> 01:18:23.600
to figure out something minus twenty two
hundred and twenty two hundred isn't bad.

956
01:18:25.000 --> 01:18:28.119
It isn't bad at all. So
now you're looking at eleven eight for a

957
01:18:28.239 --> 01:18:33.000
furnace AC that's fine, okay,
Yeah, yeah, that's not bad.

958
01:18:33.239 --> 01:18:39.800
Okay, it really isn't in today's
market. However, however, I don't

959
01:18:39.880 --> 01:18:47.479
believe that it is forty percent off. Yeah I don't know, but they

960
01:18:47.560 --> 01:18:54.600
shied me. Some regular price would
have been. No. They're saying,

961
01:18:54.680 --> 01:18:57.600
no, no, to be for
that to be forty percent off if you

962
01:18:57.680 --> 01:19:00.720
do the math? Am I doing
the math? Right? I mean twenty

963
01:19:00.840 --> 01:19:03.840
nine thousand. If they say forty
percent off, let me just see something.

964
01:19:04.119 --> 01:19:09.479
Hold on, yeah, yeah,
they're saying it's about twenty not twenty

965
01:19:09.560 --> 01:19:15.239
nine, but twenty they're saying that
it's about it's almost half off. They're

966
01:19:15.239 --> 01:19:18.680
saying, now you got twenty the
water heater is included in that, so

967
01:19:18.800 --> 01:19:23.000
you got to subtract the twenty two
hundred or whatever that. No, No,

968
01:19:23.159 --> 01:19:27.239
you just said, I'm going by
what they said. I'm talking about

969
01:19:28.159 --> 01:19:33.359
the ten eight. They paid ten
eight for the furnace and air, and

970
01:19:33.439 --> 01:19:40.760
they're saying it's forty percent off.
That's what they're saying. Okay, So

971
01:19:41.039 --> 01:19:44.920
I just think that that's I don't
think it is of that. I mean

972
01:19:45.000 --> 01:19:48.840
that part I don't believe. But
the normal pricing wasn't bad. Yeah,

973
01:19:49.399 --> 01:19:54.680
so just do with it what you
want. You did a good deal.

974
01:19:55.000 --> 01:19:59.079
I wouldn't feel ripped off at all. Ron's got a question on top Ron's

975
01:19:59.119 --> 01:20:01.960
got a question on toime diming belts. Thank you Warren for calling Ron.

976
01:20:02.079 --> 01:20:11.000
What's going on? Both seventy with
forty eight thousand miles on it? So

977
01:20:11.079 --> 01:20:14.319
I'm just wanting to try to be
concerned about a timing belt with a lot

978
01:20:14.479 --> 01:20:19.119
how many miles on it? Forty
eight? What year is it? Yeah?

979
01:20:19.159 --> 01:20:26.439
What year twenty thirteen? Does it
go by? Time? And miles?

980
01:20:27.520 --> 01:20:30.640
Well to a certain extent. Yeah, it has to go by time

981
01:20:30.680 --> 01:20:33.640
as well. Uh, you know, it can certainly be inspected and you

982
01:20:33.720 --> 01:20:39.319
can see the belt and see if
it's deteriorated beyond any reasonable But yeah,

983
01:20:39.359 --> 01:20:45.960
I would say ten years would be
about max on them. Okay, So

984
01:20:45.680 --> 01:20:49.479
it is time to do it,
especially in this climate. You know,

985
01:20:49.560 --> 01:20:54.880
it's so dry, the rubber itself
will start to deteriorate just from lack of

986
01:20:55.039 --> 01:20:59.880
moisture. And that is that is
an interference engine. Yep. Is it

987
01:21:00.119 --> 01:21:03.039
definitely a belt rather than the time
change that I don't know. I'd have

988
01:21:03.159 --> 01:21:06.840
to look. Yeah, a lot
of bullbos had changed, but at least

989
01:21:06.840 --> 01:21:11.720
some some had belts. Yeah,
it's a it's a belt, it is,

990
01:21:11.840 --> 01:21:18.239
okay, Okay, So anyway,
I just think thank you, okay,

991
01:21:18.359 --> 01:21:24.960
thank you. Now, I just
think that the other going back to

992
01:21:25.039 --> 01:21:30.840
the other furnace thing, I don't
that definitely wasn't forty percent off on a

993
01:21:30.920 --> 01:21:32.960
furnace on that furnace. Just so
you know, I'm not saying it's a

994
01:21:33.000 --> 01:21:35.399
bad deal, but it was.
I don't like when they say we got

995
01:21:35.439 --> 01:21:39.960
a forty percent deal off, you
know. Now, speaking of volvls,

996
01:21:40.239 --> 01:21:43.159
we have another volvil question. Believe
it or not, we'll do that right

997
01:21:43.199 --> 01:21:45.680
after this. I'm Tom Martino three
oh three seven to one three Talk three

998
01:21:45.720 --> 01:21:50.399
oh three seven one three eight two
five five Denver Reagen dot com. We're

999
01:21:50.439 --> 01:21:55.039
going to be telling you about that
coming up, and I want to tell

1000
01:21:55.079 --> 01:21:59.279
you though this time I'm going to
do the commercial about the weight loss thing.

1001
01:21:59.319 --> 01:22:03.000
But they also are still doing stem
cell therapy, and I'm telling you

1002
01:22:03.319 --> 01:22:06.520
I had that done and it worked. It was great. Now it may

1003
01:22:06.600 --> 01:22:20.159
not work on everything, but there's
free consultations always Denverregen dot com. Go

1004
01:22:20.319 --> 01:22:25.520
with a sure thing Denver's Best roofer
Excel Roofing dot com. You don't pay

1005
01:22:25.560 --> 01:22:31.920
a cent until you're content. Time
for an insurance checkup free, no obligation

1006
01:22:32.079 --> 01:22:38.680
comparison call Compass Insurance paying too much
your coverage at dozens of insurance companies find

1007
01:22:38.720 --> 01:22:42.000
out now three oh three seven seven
to one help. You'll think you're his

1008
01:22:42.159 --> 01:22:45.119
only customer when you choose Frank durand
the Real Estate Man dot com to list

1009
01:22:45.199 --> 01:22:49.600
your home with Remax Alliance three oh
three nine two zero sixteen twenty two.

1010
01:22:55.920 --> 01:23:00.520
Tom Martino here threeo three seven one
three Talk three oh three seven one three

1011
01:23:00.680 --> 01:23:06.399
eight two five five. So Andrew, let's talk about selling a two tho

1012
01:23:06.640 --> 01:23:14.720
or buying a twenty nineteen x Volvo
XC ninety. So what's going on with

1013
01:23:14.800 --> 01:23:17.920
it? Yes, sir, so
I Furst. It's a vehicle, great

1014
01:23:18.000 --> 01:23:23.279
vehicle, beautiful vehicle, no problems, right, you know what. I've

1015
01:23:23.439 --> 01:23:30.439
never heard a Volvo owner not liking
their car, Honest to goodness, I've

1016
01:23:30.520 --> 01:23:33.600
never heard one. Now, I
want to ask you something, guys,

1017
01:23:33.800 --> 01:23:40.000
I want to ask you something in
this studio. Who is I mean it's

1018
01:23:40.039 --> 01:23:45.039
actually not who is? But is
this one of the reliable brands? I

1019
01:23:45.359 --> 01:23:48.199
think Balba makes a great car.
They do. They're not a bucket of

1020
01:23:48.279 --> 01:23:53.800
oil leagues. They're on the market. No, nobody's ever died in the

1021
01:23:54.039 --> 01:23:59.640
XC ninety. Jeez, they're cool. What about it? What do you

1022
01:23:59.720 --> 01:24:02.680
need? How many miles you got
on it? It is thirty seven?

1023
01:24:03.920 --> 01:24:08.760
Are you looking for a market value? No, I'm not looking for a

1024
01:24:08.880 --> 01:24:15.640
market value. I'm looking I purchased
the vehicle how much? And I paid

1025
01:24:15.640 --> 01:24:21.520
about forty grand, which is amazing, Well, actually a little high.

1026
01:24:23.239 --> 01:24:30.399
Here's what's going on. The vehicle
was presented to me as in zero accidents,

1027
01:24:30.640 --> 01:24:35.920
zero damage, and then how was
it presented to you that way?

1028
01:24:38.000 --> 01:24:43.119
That was through their report at the
dealer. What oh oh, so wait

1029
01:24:43.279 --> 01:24:49.039
you got it in writing correct Carfax? What was it? It was not

1030
01:24:49.279 --> 01:24:56.159
Carfax, it was whatever car Max
uses. Okay, So what happened then?

1031
01:24:57.319 --> 01:25:01.479
Well? I took it to have
the windows tenant and under the lights,

1032
01:25:01.920 --> 01:25:08.079
the gentleman's like, why was the
hood be sprayed? And I said,

1033
01:25:08.159 --> 01:25:12.760
I have no idea, And then
under his lights I can clearly see

1034
01:25:13.680 --> 01:25:20.479
there was This was not factory paint. Okay. So then I go back

1035
01:25:20.560 --> 01:25:26.920
to CarMax obviously and asked him what's
going on, and they said, oh,

1036
01:25:27.000 --> 01:25:29.960
they'll investigate and they'll call you back. That was two days ago,

1037
01:25:30.199 --> 01:25:36.399
no calls. When did you actually
buy it? I bought this in January

1038
01:25:38.000 --> 01:25:44.319
and I did pull a Carfax and
it does report damage. What does a

1039
01:25:44.399 --> 01:25:51.800
report on Carfax? It just says
vehicle damage, okay. It usually says

1040
01:25:51.920 --> 01:25:59.039
minor or major. It does not. It just okay. Also another a

1041
01:25:59.119 --> 01:26:03.319
couple other things. I mean,
I'm sorry, Andrew, a couple other

1042
01:26:03.439 --> 01:26:10.760
things. Here is the weird party. They don't have to tell you about

1043
01:26:10.880 --> 01:26:15.560
damage, but they can't misrepresent it
either. So that's what's weird. They

1044
01:26:15.600 --> 01:26:18.920
could have kept their mouth shut,
but instead they said, and on the

1045
01:26:19.039 --> 01:26:24.439
contract, I'm not talking about this
report you got. But on the contract

1046
01:26:24.600 --> 01:26:29.560
does it say as is. It's
it as his car. But the gentleman

1047
01:26:29.720 --> 01:26:32.119
I spoke to it, Carmac said, oh, we do everything, we

1048
01:26:32.239 --> 01:26:38.800
do. Paints, we do,
PDR we do. I'm looking find out.

1049
01:26:39.640 --> 01:26:44.239
No matter what he says off the
contract, the wording in the contract

1050
01:26:44.319 --> 01:26:48.640
says that that contract supersedes anything.
I mean, if it's a standard contract,

1051
01:26:49.319 --> 01:26:54.439
what I'm getting at is. But
but they gave you some kind of

1052
01:26:54.520 --> 01:26:58.960
a written report. You said.
It was some kind of report that literally

1053
01:26:59.079 --> 01:27:03.600
said no damage history, right correct, Hey Tom, And they gave that

1054
01:27:03.760 --> 01:27:09.039
to you with the deal, right, yes, sir, Okay, so

1055
01:27:09.279 --> 01:27:12.760
jfr Cars Rodney was chiming, Rodney. I just want to ask a question.

1056
01:27:12.840 --> 01:27:16.479
First, I was told or when
I researched this and over the years,

1057
01:27:16.680 --> 01:27:25.239
as is means as represented, but
you got to prove how it was

1058
01:27:25.319 --> 01:27:29.760
represented. In other words, as
is doesn't just mean like if someone writes

1059
01:27:30.000 --> 01:27:35.920
something saying the engine was rebuilt at
ten thousand miles ago, or you got

1060
01:27:35.960 --> 01:27:43.840
a re manufactured engine, and then
they sell it as is. They can't

1061
01:27:44.000 --> 01:27:47.399
sell you a car with three hundred
thousand miles on the engine if they represented

1062
01:27:47.520 --> 01:27:50.920
it had less. Yes, you
were buying it as is, but not

1063
01:27:51.239 --> 01:27:57.199
as lied about, but as represented. Go ahead, Rodney, what were

1064
01:27:57.199 --> 01:28:02.000
you going to say? They probably
used auto check. Auto check is another

1065
01:28:02.159 --> 01:28:09.720
form of car Facts, not the
same company. But we found that car

1066
01:28:09.880 --> 01:28:16.079
Facts may have a challenge on the
information about the car, and you'll find

1067
01:28:16.399 --> 01:28:23.079
whatever it is that was not mentioned
on Carfacts, auto check has it.

1068
01:28:23.279 --> 01:28:26.920
So one might report it, but
the other one may not. And that's

1069
01:28:27.079 --> 01:28:30.680
probably what you're into, and you
kind of got in the middle of and

1070
01:28:30.800 --> 01:28:34.079
they may or may not have known
about that. But I don't know how

1071
01:28:34.199 --> 01:28:40.479
the contract is written regarding that report. Is that report part of the contract

1072
01:28:41.039 --> 01:28:45.479
or do they or do they simply
say, by the way, here's the

1073
01:28:45.600 --> 01:28:50.560
report from car check, because they're
not obligated to check car check or to

1074
01:28:50.800 --> 01:28:57.520
check car Facts for its accuracy.
Now, could you argue that they misled

1075
01:28:57.640 --> 01:29:01.880
you? I don't know. I
think it's car Check that misled you.

1076
01:29:02.960 --> 01:29:08.840
He said it slipped through the cracks, which unfortunately, I don't think it's

1077
01:29:08.880 --> 01:29:14.439
fair. Well, it's not fair, it's not. But the question is

1078
01:29:14.600 --> 01:29:21.279
Andrew who misrepresented the card the dealer
does. The dealer is not allowed to

1079
01:29:21.479 --> 01:29:25.880
lie about the car, but they
don't have to tell you squat about it.

1080
01:29:26.880 --> 01:29:30.000
Well, here's the deal. If
they were the one that repaired it,

1081
01:29:30.319 --> 01:29:34.439
which is what the dealership said,
we do all this stuff, then

1082
01:29:34.560 --> 01:29:41.119
they did misleadly because they knew that
they were the one that repaired the car.

1083
01:29:41.560 --> 01:29:45.800
And they will not really no,
no Andrew unless that dealer told you

1084
01:29:45.359 --> 01:29:48.479
no. See, the dealer could
have fixed it all day long. They

1085
01:29:48.520 --> 01:29:50.600
don't have to tell you they fixed
it. They don't have to tell you

1086
01:29:50.720 --> 01:29:56.399
anything. But if they gave you
that report, the report said no damage

1087
01:29:56.920 --> 01:30:01.520
history, right, what was that? If it says that, does that

1088
01:30:01.760 --> 01:30:06.279
dealer guarantee that report? I mean
that dealer is not under an obligation to

1089
01:30:06.399 --> 01:30:11.720
tell you whether that report is true
or not unless it's part of the contract.

1090
01:30:11.920 --> 01:30:15.560
I don't know how it worked.
On the surface, it looks tricky

1091
01:30:15.720 --> 01:30:19.920
to me. It looks like garbage
because they have a report that said no

1092
01:30:20.119 --> 01:30:24.479
damage and they did the damage.
Now, the other thing could be it

1093
01:30:24.680 --> 01:30:29.600
was very slight cosmetic damage. I
mean, I don't know how bad.

1094
01:30:29.720 --> 01:30:33.119
How bad is it? Do you
know? No it's probably hail damage.

1095
01:30:34.399 --> 01:30:39.600
Well it was a paintless repair.
No, they painted it right, Well,

1096
01:30:39.640 --> 01:30:43.880
they painted it, but they didn't
color sand or anything. So under

1097
01:30:43.960 --> 01:30:47.840
the factory lights, I mean it
looks terrible. I mean in the plain

1098
01:30:47.960 --> 01:30:50.760
daylight, yeah, it looks great. And did that deal or do the

1099
01:30:50.840 --> 01:30:57.800
report they did? I mean the
repair, the repair, that's what they're

1100
01:30:57.960 --> 01:31:01.000
claiming they did. Yes, Okay, Well, in other words, best

1101
01:31:01.039 --> 01:31:06.479
fall though this deal or actually said
to you we fixed it. We do

1102
01:31:06.800 --> 01:31:10.720
that, we do the PDR.
We do every Okay, got it,

1103
01:31:10.880 --> 01:31:13.840
we do it all the time.
But they were supposed to call me back

1104
01:31:13.920 --> 01:31:17.680
two days ago and they've not called
me back. So something's worried here.

1105
01:31:18.560 --> 01:31:23.720
Okay. I don't think you have. I don't think do you want to

1106
01:31:23.760 --> 01:31:28.359
return the car? Oh? I
just want him to color stand the hood

1107
01:31:28.520 --> 01:31:32.439
man? Okay, then you got
to did you tell them that? Yes,

1108
01:31:33.640 --> 01:31:39.760
that's not a big deal. What
you're saying is if they fixed it,

1109
01:31:39.840 --> 01:31:44.600
they should stand behind what they fixed. Correct. I'm in total agreement.

1110
01:31:45.119 --> 01:31:47.760
I want somebody to call over there
and talk to them, because I

1111
01:31:47.880 --> 01:31:53.119
agree with you, Katschina, who's
light on cases. We need someone to

1112
01:31:53.159 --> 01:32:00.640
call over there. Probably right now. Deputy Dollar could probably take it.

1113
01:32:00.199 --> 01:32:03.439
I want him to call over there, because he's not asking for the world.

1114
01:32:03.560 --> 01:32:06.319
He's saying, look, you sold
it to me, said there was

1115
01:32:06.359 --> 01:32:12.439
no damage. Yet you guys yourself
did some damage repair and you didn't do

1116
01:32:12.479 --> 01:32:15.840
it right. So just make it
right. That's not unreasonable, Okay,

1117
01:32:15.840 --> 01:32:18.600
I agree with you. Hold on
and let's see what we can do.

1118
01:32:18.720 --> 01:32:29.720
Three o three seven one three eight
two five five go with a sure thing

1119
01:32:29.880 --> 01:32:33.279
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1120
01:32:33.359 --> 01:32:41.640
contenth time for an insurance checkup free, no obligation. In comparison, call

1121
01:32:41.800 --> 01:32:45.680
Compass Insurance paying too much your coverage
at dozens of insurance companies find out now

1122
01:32:45.800 --> 01:32:49.079
three oh three seven to seven to
one help. You'll think you're his only

1123
01:32:49.199 --> 01:32:53.960
customer when you choose Frank durand the
real estate Man dot com to list your

1124
01:32:54.039 --> 01:33:01.319
home with Remax Alliance three oh three
nine two zero sixteen twenty two. Hello

1125
01:33:01.479 --> 01:33:05.479
Tom Martinez here three three seven one
three talks seven one three A two five

1126
01:33:05.600 --> 01:33:09.800
five eight eight eight Heating dot com. I want to remind you that they

1127
01:33:09.840 --> 01:33:13.600
have a twenty eight dollars special for
servicing one item twenty eight bucks. That

1128
01:33:13.680 --> 01:33:17.039
includes a service and maintenance check and
if you have any repairs beyond that,

1129
01:33:17.159 --> 01:33:20.079
they credit you twenty eight bucks.
It's a great deal. Eight eight eight

1130
01:33:20.199 --> 01:33:28.920
Heating dot Com. Okay, listen
on the on this situation. We have

1131
01:33:30.000 --> 01:33:32.880
some facts, is some texts.
I mean that I really got to get

1132
01:33:32.960 --> 01:33:38.439
to because they're cool on the HUA
thing. But I'll do that after this

1133
01:33:38.720 --> 01:33:45.479
because Glenn's been waiting. So Glenn, what's going on with you? Glenn?

1134
01:33:46.479 --> 01:33:49.760
Are you there? Harden, Yes, sir? What's happening Glenn?

1135
01:33:51.079 --> 01:34:00.319
Well? I picked up a ninety
four Fewick Park Avenue. I love my

1136
01:34:00.479 --> 01:34:05.359
view ex this is the fifth one
I've owned. Wow, And what I

1137
01:34:06.520 --> 01:34:09.960
did? How long when you say
you picked it up, Glenn, how

1138
01:34:10.000 --> 01:34:18.119
long have you owned it? About
six months now? Okay? And what

1139
01:34:18.319 --> 01:34:25.520
I've done to it so far is
I've put in a new computer module.

1140
01:34:26.720 --> 01:34:34.159
I've done a transmission flush, radiator
flush, great flush, our scaring flush,

1141
01:34:35.880 --> 01:34:50.079
new battery and it runs and drives
like a dream. But it set

1142
01:34:50.159 --> 01:35:01.680
out for five years and the clare
coat's gone. It needs to be repainted,

1143
01:35:02.039 --> 01:35:06.720
needs a new wind shield. But
I was wondering should I go ahead

1144
01:35:06.720 --> 01:35:15.159
and spend the money and paint it. But in the wind shield? How

1145
01:35:15.199 --> 01:35:18.560
many miles on that? Glenn?
Forty seven thousand? Well, well,

1146
01:35:18.800 --> 01:35:23.680
no it isn't. You're telling me
forty seven thousand on a ninety four.

1147
01:35:25.279 --> 01:35:34.880
Yes, it was owned by a
lady husband owned a local plumbing Olsen Plumbing.

1148
01:35:35.439 --> 01:35:40.279
Guys, do you believe that it
only has forty seven thousand miles on

1149
01:35:40.399 --> 01:35:44.319
it? That's hard to believe,
but it very well could be. I'm

1150
01:35:44.359 --> 01:35:46.439
more curious on what you paid for
it than we can tell you if it's

1151
01:35:46.560 --> 01:35:53.119
worth throwing the money in it.
I paid five hundred dollars for it and

1152
01:35:53.319 --> 01:35:59.359
I've got about nine Yeah, it's
worth putting the money in it. Yes,

1153
01:36:00.039 --> 01:36:03.479
in my opinion, Yes, what
do you guys think? I'd almost

1154
01:36:03.520 --> 01:36:06.239
try to sell it as is and
see you know how much going to cost

1155
01:36:06.319 --> 01:36:09.640
a paint and put a windshield in
it? Come on, man, it

1156
01:36:09.720 --> 01:36:14.640
can't cost that much. You're not
looking for a You're not looking for a

1157
01:36:14.720 --> 01:36:18.039
paint job that's going to be like
stellar, right, I'm not looking for

1158
01:36:18.239 --> 01:36:28.279
a high price. I'm right now. I'm selling for five grand. I

1159
01:36:28.359 --> 01:36:31.439
don't think somebody I don't know,
man, I don't know. You know,

1160
01:36:31.760 --> 01:36:35.880
you ought to leave your numbers in
case somebody calls. It's so they

1161
01:36:36.159 --> 01:36:42.119
they drove it less than twenty five
hundred miles a year. I find that

1162
01:36:42.439 --> 01:36:46.880
incredibly hard to believe. Right,
so every month it would be it would

1163
01:36:46.880 --> 01:36:54.439
be only less than two hundred miles
a month. Well, when they bought

1164
01:36:54.479 --> 01:36:57.479
it brand new, I went down
and checked. They bought it it.

1165
01:37:00.640 --> 01:37:04.920
I think it was perfect Buick in
Colorado Springs. Why did you buy it?

1166
01:37:05.159 --> 01:37:08.960
Did you buy it to drive it? Or did you buy it to

1167
01:37:09.680 --> 01:37:17.079
sell it? I bought it because
I love Buicks. Then painted and just

1168
01:37:17.560 --> 01:37:24.640
stay right, so smooth. So
okay, what's your other car? Which

1169
01:37:24.680 --> 01:37:28.760
one would be better? The one
you drive currently or this ninety four Buick.

1170
01:37:30.640 --> 01:37:34.479
I'm having a big problem with that. What do you mean with that?

1171
01:37:34.640 --> 01:37:42.720
With what? I've got? A
twenty fifteen Buick? And what's wrong

1172
01:37:42.800 --> 01:37:47.239
with that? Not a dad gum
thing? Okay, Well, what do

1173
01:37:47.319 --> 01:37:49.880
you mean when you have a problem
with that? What are you talking about?

1174
01:37:51.600 --> 01:37:56.159
Well, I've got five cars?
Oh, do you have any you

1175
01:37:56.239 --> 01:38:03.840
can donate to my immigrant family?
I'm retiring. If I donate something,

1176
01:38:03.960 --> 01:38:10.199
I don't get it. I wish
I could Oh, no, no problem,

1177
01:38:10.399 --> 01:38:13.319
no problem, I understand. Yeah, I'm just looking for a car

1178
01:38:13.439 --> 01:38:15.800
for this one family. He's got
a good job going. He can ensure

1179
01:38:15.840 --> 01:38:19.319
it and put a plate on it, and I need to get him a

1180
01:38:19.359 --> 01:38:23.239
car. Hey, Kachina, did
you get the number that one guy that

1181
01:38:23.319 --> 01:38:26.079
called in before with that Toyota or
whatever you have? Hey, Tom,

1182
01:38:26.159 --> 01:38:29.560
it's Susan. Now Kachina's out.
I can check with her though. Yeah,

1183
01:38:29.720 --> 01:38:31.640
you know, sus do you remember
that guy calling in saying I want

1184
01:38:31.680 --> 01:38:34.479
to fix the car and donate it. I'm sorry I don't, but I'll

1185
01:38:34.479 --> 01:38:36.960
ask her. I'll ask her.
Yeah, I asked her to get his

1186
01:38:38.119 --> 01:38:45.199
name. So, Glenn, our
answer is it's worth it. Your total

1187
01:38:45.359 --> 01:38:48.680
basis in that if you get a
cheap paint job that's all you need and

1188
01:38:48.760 --> 01:38:54.399
a windshield, your total basis with
what you already put into that is going

1189
01:38:54.479 --> 01:38:58.920
to be what less than twenty five
hundred bucks three thousand dollars, for God's

1190
01:38:58.920 --> 01:39:04.560
sakes, for a running car with
seven Go ahead? Yeah, I just

1191
01:39:04.680 --> 01:39:11.199
wanted to know what could I probably
ask on it. Okay, once you

1192
01:39:11.319 --> 01:39:14.079
make that, are you going to
make those repairs or sell it as is?

1193
01:39:15.039 --> 01:39:18.880
Well? I'm trying to figure out
should I go ahead and put the

1194
01:39:20.199 --> 01:39:26.199
thousand to fifteen dollars into the paint
job and then try to do something,

1195
01:39:26.640 --> 01:39:30.840
or should I go ahead and try
to sell it without the paint job.

1196
01:39:30.800 --> 01:39:32.680
Oh, you want to get rid
of it, then, So if you

1197
01:39:32.760 --> 01:39:35.199
want to get rid of it,
don't. I wouldn't put it. I

1198
01:39:35.239 --> 01:39:38.760
wouldn't put another dime in it.
I just set you're going to just get

1199
01:39:38.800 --> 01:39:41.079
that money back when you sell it. You're not going to make any more

1200
01:39:41.159 --> 01:39:49.560
on it. Yeah, what is
your honest opinion as to price? I'm

1201
01:39:49.600 --> 01:39:53.359
looking on Facebook right. I love
seeing what's out there, and there are

1202
01:39:53.399 --> 01:39:58.479
two to three thousand dollars. That's
what I would think too, Just to

1203
01:39:58.520 --> 01:40:00.199
say, yeah, but only forty
on No, hold on, guys,

1204
01:40:00.279 --> 01:40:04.359
that's with only forty seven thousand miles
on it. Yeah, it's still in

1205
01:40:04.479 --> 01:40:08.279
ninety four. No, no,
but it's still in ninety four. There's

1206
01:40:08.319 --> 01:40:11.199
nothing you can do about it.
It's not a camaro. I gotta take

1207
01:40:11.239 --> 01:40:13.399
it for a hold on, we'll
come back, We'll come back and take

1208
01:40:13.479 --> 01:40:15.079
more. Hang on three oh three
seven, one, three eight two five

1209
01:40:15.159 --> 01:40:25.439
five go with a sure thing.
Denver's Best Roofer Excel roofing dot com.

1210
01:40:25.640 --> 01:40:31.399
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content. Time for an insurance check up

1211
01:40:31.520 --> 01:40:36.479
free, no obligation. Comparison call
Compass Insurance paying too much your coverage at

1212
01:40:36.520 --> 01:40:41.199
dozens of insurance companies find out now
three oh three seven to seven to one

1213
01:40:41.319 --> 01:40:45.000
help. You'll think you're his only
customer when you choose Frank durand the real

1214
01:40:45.079 --> 01:40:48.640
estate Man dot com to list your
home with Remax Alliance three oh three nine

1215
01:40:48.680 --> 01:41:05.399
two zero sixteen twenty two new need
so you don't have. As fast as

1216
01:41:05.479 --> 01:41:13.840
we can, Shooter's gonna help.
Come man, This is the Troubleshooter Show.

1217
01:41:14.479 --> 01:41:18.840
No Tom Martinez, Hi Tom Martino
here, Welcome to the show,

1218
01:41:19.000 --> 01:41:25.560
and it's brought to you by Grossman
Wellness. I can't say enough about doctor

1219
01:41:25.640 --> 01:41:29.600
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1220
01:41:29.760 --> 01:41:33.119
M An Grossman dot com Grossmanwellness dot
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1221
01:41:33.199 --> 01:41:36.960
do is the concierge medicine. In
fact, he's a good friend at the

1222
01:41:38.119 --> 01:41:43.359
deputy doc over here anyway. So
what they do is they do blood work

1223
01:41:43.760 --> 01:41:46.399
every three months, every three months
and an exam so nothing can go wrong

1224
01:41:46.479 --> 01:41:49.000
in three months, right, I
mean not really a lot that you can't

1225
01:41:49.039 --> 01:41:53.239
catch. That's all included in a
few hundred bucks a month, along with

1226
01:41:53.319 --> 01:41:56.960
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1227
01:41:57.079 --> 01:42:01.199
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1228
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Grossman Wellness dot com. All right, So Mark went out and Mike I

1231
01:42:17.359 --> 01:42:20.479
didn't forget about negligent referram. Mark
went out. This woman called and said

1232
01:42:21.479 --> 01:42:26.520
she was flooded out of her new
apartment for senior living and about ten people

1233
01:42:26.560 --> 01:42:30.319
were flooded out. They fixed everything, they moved back. She moved back

1234
01:42:30.399 --> 01:42:34.319
and said since she moved back,
there is a terrible smell, terrible coming

1235
01:42:34.359 --> 01:42:40.000
out of her heating and cooling vents. And really, we really want to

1236
01:42:40.039 --> 01:42:42.359
help her if she had a problem, because she said, no one's listening

1237
01:42:42.399 --> 01:42:44.520
to her. So I said,
Mark, well, let's at least go

1238
01:42:44.640 --> 01:42:46.119
out and visit Catherine, and he
did. That was really nice for you,

1239
01:42:46.199 --> 01:42:49.880
Mark, So no one knows who
Catherine is or anything. So let's

1240
01:42:49.960 --> 01:42:55.680
just lay it on the line.
Did you smell anything? No, I

1241
01:42:55.760 --> 01:43:03.159
mean absolutely nothing. No. Again, Well, I want just so look,

1242
01:43:03.199 --> 01:43:08.000
I don't even want to tell I
honestly, I tried to say this

1243
01:43:08.159 --> 01:43:11.600
in the text. I really don't
want to talk about it because I feel

1244
01:43:11.640 --> 01:43:15.840
extremely bad for she has issues that
we are not going to be able to

1245
01:43:15.920 --> 01:43:23.840
help with whatsoever. I understand.
I ironically enough, everyone I've gone out

1246
01:43:23.920 --> 01:43:29.079
to have the same issues. It's
quite remarkable if you think about it,

1247
01:43:30.319 --> 01:43:32.319
Mark I went. I think in
general, and as I said, no

1248
01:43:32.359 --> 01:43:36.279
one knows her name and anything,
her real name so or her dress.

1249
01:43:36.359 --> 01:43:40.319
But I don't want to make fun
of her obvious I never do when people

1250
01:43:40.359 --> 01:43:43.600
calling that I think they have mental
illness. But here's what I think.

1251
01:43:44.159 --> 01:43:49.720
I think, as you get old
and lonely, you start I don't know

1252
01:43:49.800 --> 01:43:53.600
what it is. I mean,
even if you don't have a history of

1253
01:43:53.680 --> 01:43:57.479
mental illness, I think you have
maybe a little history of some weirdness here

1254
01:43:57.520 --> 01:44:03.079
or there. And then you start
imagine anythings, plots, conspiracies. Well,

1255
01:44:03.119 --> 01:44:09.520
and then certain people see things as
well. Did this woman see things?

1256
01:44:10.000 --> 01:44:15.920
Yes? Like what just different things? Man? I mean I once

1257
01:44:15.960 --> 01:44:18.600
again there was stuff on them again, Mark, there was stuff on the

1258
01:44:18.680 --> 01:44:24.800
wall that most likely was just a
little bit of grease splatter or something right

1259
01:44:24.880 --> 01:44:29.439
behind the stove, and it was
a chemical that was put there by possibly

1260
01:44:29.520 --> 01:44:33.039
a meth dealer. I mean,
it's I don't know how I can go

1261
01:44:33.159 --> 01:44:36.039
as deep as you want. No, No, that's okay, It's just

1262
01:44:36.159 --> 01:44:40.640
how did you leave it with her? Though? That did you? You're

1263
01:44:40.680 --> 01:44:43.840
going to be reaching out to her
brother. I just wanted to know if

1264
01:44:43.880 --> 01:44:45.560
you honestly told her, Hey,
you know, we don't smell it.

1265
01:44:46.479 --> 01:44:48.960
Yes, I did tell her that, and she wanted to know what was

1266
01:44:49.119 --> 01:44:53.560
next, and I said, I'll
go back and discuss with Tom. Okay.

1267
01:44:55.359 --> 01:44:57.920
You know, Mark, when people
have called the show before, I

1268
01:44:57.960 --> 01:45:00.199
know you said we shouldn't get her
on the air, and I mean,

1269
01:45:00.319 --> 01:45:04.520
obviously we shouldn't get on there for
ridicule. But whenever people like that have

1270
01:45:04.640 --> 01:45:09.359
called this show, I have talked
them into getting some count Well, they

1271
01:45:09.439 --> 01:45:11.520
say they're going to get counseling.
I don't know if they do. But

1272
01:45:12.319 --> 01:45:15.960
now she's just in a different world, man, I mean, she really

1273
01:45:15.159 --> 01:45:18.239
is. You mean, like almost
too far. I'm afraid she's going to

1274
01:45:18.319 --> 01:45:24.239
end up getting kicked out because she's
calling every day. The place is immaculate.

1275
01:45:24.359 --> 01:45:27.800
By the way, it's spotless,
spotless. The last time I went

1276
01:45:27.840 --> 01:45:31.279
to a spotless house like that,
the woman picked up a small jar,

1277
01:45:31.600 --> 01:45:36.239
like a mason jar, and showed
me a couple of carpet fibers, and

1278
01:45:36.720 --> 01:45:42.199
she thought they were some weird insect
that infested. But you could have eaten

1279
01:45:42.239 --> 01:45:45.359
off the floor in the place.
It was absolutely spotless. And that same

1280
01:45:45.439 --> 01:45:47.840
woman showed me a box next to
her bed that had a book in it,

1281
01:45:47.960 --> 01:45:51.239
one single book, and yet rats
lived in it. And she saw

1282
01:45:51.359 --> 01:45:55.359
them and jumped up. And what
the hell am I going to do?

1283
01:45:57.680 --> 01:46:02.479
Okay, now, my let's go
back to Mike, who said, listen

1284
01:46:02.560 --> 01:46:05.439
to this one mark you were out, I want you to. And I

1285
01:46:05.479 --> 01:46:09.880
don't know if you heard this,
but it's very interesting. A real estate

1286
01:46:09.920 --> 01:46:14.279
broker recommended a contractor to him who
did a lousy job, maybe damages,

1287
01:46:14.319 --> 01:46:17.399
who knows. Mike looked up something
called negligent referral. And by the way,

1288
01:46:17.800 --> 01:46:21.439
there's no law on that. There's
only court precedent, which is considered

1289
01:46:21.520 --> 01:46:29.239
a common law. And I will
tell you, Mike that to sue your

1290
01:46:29.319 --> 01:46:34.479
real estate broker for a negligent referral. And I told you the reason I

1291
01:46:34.640 --> 01:46:40.520
know about this is because I started
a referral list before anybody started a list,

1292
01:46:41.239 --> 01:46:46.319
and it's actually called a referral list. And I studied the law along.

1293
01:46:46.439 --> 01:46:53.239
Of course, my attorney did the
actual law. But there's what's called

1294
01:46:53.279 --> 01:46:59.159
the duty of care. Did the
broker have a duty of care to you?

1295
01:47:00.760 --> 01:47:02.680
In other words, in his contract
with you? Was there a duty

1296
01:47:02.720 --> 01:47:05.880
of care? I think you could
say yes, I think there is a

1297
01:47:06.000 --> 01:47:10.720
duty of care. Because they're trusting
you With me, there's less of a

1298
01:47:10.800 --> 01:47:14.000
duty of care, but there is
somewhat of a duty of care. Wouldn't

1299
01:47:14.119 --> 01:47:21.760
the realtor that referred this person in
order to go after some form of negligent

1300
01:47:21.920 --> 01:47:28.720
referral have to have known that it
would be a bad job set up.

1301
01:47:29.399 --> 01:47:31.800
We're getting to that good point,
but I want to say this. This

1302
01:47:32.000 --> 01:47:36.039
is not legal advice. I'm telling
you about court precedence that I researched,

1303
01:47:36.640 --> 01:47:41.479
and some of it was for myself
many many years ago, and there have

1304
01:47:41.560 --> 01:47:45.279
been some cases since then. Then
there has to be a breach of duty.

1305
01:47:46.079 --> 01:47:50.479
A breach of duty doesn't even come
in unless there is a duty.

1306
01:47:51.520 --> 01:47:57.079
So was he paid for the referral. I don't mean by the contractor,

1307
01:47:57.199 --> 01:48:00.840
although that comes into it too,
but by you. No, he wasn't.

1308
01:48:00.159 --> 01:48:04.520
No, But here's the other thing. There still is somewhat of a

1309
01:48:04.720 --> 01:48:12.399
duty to act in your best interest
because he is a fiduciary. If he's

1310
01:48:12.439 --> 01:48:15.960
a buyer's agent. You didn't say
if he was a buyer's agent, is

1311
01:48:15.039 --> 01:48:20.760
he it is? Yes, Okay, then there is somewhat a fiduciary responsibility.

1312
01:48:20.800 --> 01:48:27.119
But then here's the other thing.
He had to have had a track

1313
01:48:27.239 --> 01:48:30.640
record of doing this, or at
least knew the guy was bad, as

1314
01:48:30.760 --> 01:48:34.600
Mark was saying, he has to
have some knowledge. You don't make a

1315
01:48:34.680 --> 01:48:41.199
negligent referral if you honestly think someone
is good now, or have reason to

1316
01:48:41.239 --> 01:48:45.840
think he's good now. If you
have you really and truly it comes down

1317
01:48:45.880 --> 01:48:49.199
to that more than anything. There
was no intent to defraud. What's negligent

1318
01:48:49.279 --> 01:48:54.560
about it? Now? If he
just met the guy and said, oh

1319
01:48:54.680 --> 01:48:57.680
man, I've known this guy for
forty years. See, so there's all

1320
01:48:57.840 --> 01:49:03.239
kinds of breach of duty, then
there's causation. You have to show that

1321
01:49:03.560 --> 01:49:09.119
it is the recommendation that caused the
damages. Well, what do I mean

1322
01:49:09.199 --> 01:49:15.560
by that, Well, that if
you had an opportunity to look at this

1323
01:49:15.760 --> 01:49:20.600
contractor's where it find referrals, if
you did no due diligence at all and

1324
01:49:20.880 --> 01:49:26.720
simply relied on the contractor, was
that I mean, excuse me on the

1325
01:49:26.800 --> 01:49:30.039
broker? Was that reasonable of you
to do that? Or did you have

1326
01:49:30.279 --> 01:49:38.800
any kind of an obligation to look
at what he recommended? That the next

1327
01:49:38.880 --> 01:49:41.720
thing, and that's a good see. And that's what I do. I

1328
01:49:41.800 --> 01:49:45.960
have several people on the list and
I tell people to shop, and I

1329
01:49:45.079 --> 01:49:48.960
tell them nothing's perfect, blah blah
blah, and what the recourse is?

1330
01:49:49.479 --> 01:49:54.720
So what are the damages? That's
the big thing. Okay, you have

1331
01:49:54.880 --> 01:50:01.720
to have damages. So the long
and short of unless you have massive,

1332
01:50:02.359 --> 01:50:08.079
massive damages, you're not going to
get anything. Tell me what the damages

1333
01:50:08.119 --> 01:50:12.960
are and why you're not going after
the contractor directly. Well, first of

1334
01:50:13.000 --> 01:50:16.039
all, we are going after the
contractor directly, and it's hundreds of thousands

1335
01:50:16.079 --> 01:50:23.000
of dollars. And then tell me
what the contractor did. It was fest

1336
01:50:23.079 --> 01:50:29.279
of materials and fest of money.
So we had we had bought an investment

1337
01:50:29.359 --> 01:50:32.479
property and then we had gone through
several contractors, none of them seemed to

1338
01:50:32.520 --> 01:50:36.960
fit the bill. And then the
agent had someone who was they had just

1339
01:50:38.079 --> 01:50:41.039
hired at their own home and they
said, well, hey, here's this

1340
01:50:41.239 --> 01:50:45.399
guy. Maybe maybe he'll work out. And then the brokerage house had their

1341
01:50:45.439 --> 01:50:49.760
own referral program, so we thought
this was a vetted, you know,

1342
01:50:50.479 --> 01:50:55.439
well researched contractor. But wait a
minute, wait, you said two different

1343
01:50:55.479 --> 01:50:59.079
things. You said the guy,
the agent said, try this guy,

1344
01:50:59.159 --> 01:51:02.359
it may work out, and then
you said the broker's where he works has

1345
01:51:02.399 --> 01:51:06.279
a referral program. So which one
was it? Well, it's both.

1346
01:51:06.439 --> 01:51:12.560
We thought that perhaps the contractor came
through the vetted refral. What you thought

1347
01:51:12.640 --> 01:51:15.159
did he tell you it did?
Well, wait a minute, man,

1348
01:51:15.319 --> 01:51:17.560
If this guy said I got this
guy working at my house and he may

1349
01:51:17.680 --> 01:51:20.520
do a good job, that's what
you just told me. What I want

1350
01:51:20.600 --> 01:51:25.640
to know is did he say this
is part of our referral program or did

1351
01:51:25.720 --> 01:51:30.279
you just assume that we just assumed? Okay, do you let me ask

1352
01:51:30.319 --> 01:51:34.960
you. Do you think you have
a strong case against this guy? I

1353
01:51:35.159 --> 01:51:40.039
honestly, well I think against the
contractor. Yes, But yeah, Bob

1354
01:51:40.119 --> 01:51:43.960
Jackson, do you think this broker
do you think this broker knew this guy

1355
01:51:44.119 --> 01:51:48.560
was a bad guy. You don't
reasonably No, I don't believe that.

1356
01:51:48.640 --> 01:51:51.520
They don't think. I don't think
you're going to even get through deposition.

1357
01:51:51.720 --> 01:51:56.800
But I want to ask you another
thing. This contractor, did you call

1358
01:51:56.880 --> 01:52:01.960
the police or the district attorney if
he actually stole us? Yes, that's

1359
01:52:02.319 --> 01:52:05.720
that's part of it. We have
a civil and criminal complaint. Good.

1360
01:52:06.479 --> 01:52:15.800
Now, did you hire an attorney? Yes? Who'd you hire? Well?

1361
01:52:15.199 --> 01:52:19.239
I don't want to say. Okay, it's public record when you sue,

1362
01:52:19.319 --> 01:52:23.479
but in any case, let me
ask you this. Then, the

1363
01:52:23.680 --> 01:52:26.840
attorney you hired, how do you
know they know how to do this case?

1364
01:52:30.079 --> 01:52:35.479
Just referrals and track record and research
of their case history. I'm confident

1365
01:52:35.600 --> 01:52:42.399
that they know what they're doing.
Is his first name Scott? No,

1366
01:52:43.359 --> 01:52:47.279
but we're invoking the Contractors Trust Act? Well, of course you are.

1367
01:52:47.359 --> 01:52:49.880
But if his name isn't Scott,
you don't have the best one. But

1368
01:52:50.000 --> 01:53:00.279
okay, okay, okay, has
this Has this attorney actually handled contract or

1369
01:53:00.359 --> 01:53:08.399
trust problems? Yeah? Several times? Excellent with a favorable outcome? Excellent?

1370
01:53:10.279 --> 01:53:15.920
You know that very seldom you get
attorneys fees, right, we do.

1371
01:53:15.319 --> 01:53:18.159
We're asking for it, but we
know that it's not a guarantee.

1372
01:53:18.840 --> 01:53:27.880
And next does the person even have
substance? Fortunately they do. Oh,

1373
01:53:30.039 --> 01:53:32.600
do you want to warn us about
the contractor? We always talk about that.

1374
01:53:34.800 --> 01:53:38.840
Not at this point. I will
certainly do so, but I don't

1375
01:53:38.840 --> 01:53:43.039
want to warn him and then they
do something. But when was the last

1376
01:53:43.079 --> 01:53:47.600
time he was on the job.
Oh, about a year and a half

1377
01:53:47.640 --> 01:53:55.079
ago. Okay, you did file
right, absolutely, We've been litigating for

1378
01:53:55.159 --> 01:54:00.119
almost two years so, oh my
goodness, Holy crap y. So how

1379
01:54:00.199 --> 01:54:04.399
is it going. Did you do
depositions? Well, we've had a bad

1380
01:54:04.479 --> 01:54:09.039
attorney, so we switched attorney.
So it's just taken a while. But

1381
01:54:09.479 --> 01:54:13.000
we're about to get to depositions and
we had some. We're doing a second

1382
01:54:13.119 --> 01:54:18.720
round. How much have you spent? Quite a bit, probably fifty thousand

1383
01:54:18.800 --> 01:54:25.560
at least. So, man,
I hope you come out. I want

1384
01:54:25.600 --> 01:54:30.840
you to keep us informed on this. Yeah. I mean I learned quite

1385
01:54:30.840 --> 01:54:32.760
a bit listen to you over the
years, which has helped. So I

1386
01:54:33.119 --> 01:54:38.039
would love to know how it goes, really I would This would be a

1387
01:54:38.159 --> 01:54:42.680
really good eye opener. So let
us know. Three zero three seven one

1388
01:54:42.840 --> 01:54:53.840
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01:55:27.279 --> 01:55:30.279
Hi Tom Martino here, don't forget
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1396
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dollars. That's for a toilet service
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1398
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1399
01:55:44.640 --> 01:55:50.359
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dot Com. Now, let's talk to

1400
01:55:53.680 --> 01:56:00.319
Monty Monty, what's going on?
Hey, Hey Tom, hey man?

1401
01:56:00.359 --> 01:56:03.239
What's that? I was well?
I was recently fired from my job.

1402
01:56:04.760 --> 01:56:13.880
I went and applied for unemployment and
they came back saying that it was from

1403
01:56:13.960 --> 01:56:17.920
alcohol use. Well, if you're
fired for cause, if you're fired for

1404
01:56:18.119 --> 01:56:23.000
cause, many times I was going
to say, you you don't get unemployment,

1405
01:56:23.079 --> 01:56:28.640
but you could possibly without if it
was truly alcohol and you're a professed

1406
01:56:28.680 --> 01:56:31.640
alcoholic and it's a it's considered a
disability. They can't fire you for that.

1407
01:56:33.800 --> 01:56:36.119
You just got to fight it to
the next level. Man, I

1408
01:56:36.239 --> 01:56:40.319
mean, it doesn't matter if you
but I don't know what happened anyway,

1409
01:56:40.359 --> 01:56:45.119
what happened was it alcohol use or
are they lying? They're lying? And

1410
01:56:45.239 --> 01:56:51.319
then I guess my basic question would
be we had the we had a meeting

1411
01:56:53.560 --> 01:57:00.279
where they demoted me, and I
would wondering if I would be able to

1412
01:57:00.399 --> 01:57:04.840
compel them to have transcripts of the
meeting. But why I would prove that

1413
01:57:06.039 --> 01:57:12.000
because they didn't. Alcohol was never
even brought up to me about this.

1414
01:57:12.279 --> 01:57:15.680
It was they demoted me, and
I for what? Rea, Why did

1415
01:57:15.720 --> 01:57:24.960
they demote you? I had the
week before had told my manager I didn't

1416
01:57:24.960 --> 01:57:29.760
feel good. She sent me home, and they said, well, we

1417
01:57:29.840 --> 01:57:32.239
have to have a meeting about this. So a week later I go into

1418
01:57:32.319 --> 01:57:38.239
the meeting and they say, well, we're demoting you because we just don't

1419
01:57:38.279 --> 01:57:41.840
feel comfortable with you down there by
yourself. And I said, okay,

1420
01:57:42.119 --> 01:57:49.319
fine, and I stormed out of
the meeting. But under the premise said

1421
01:57:49.319 --> 01:57:54.800
I was on the schedule to under
the demotion. I showed up to my

1422
01:57:54.920 --> 01:57:59.640
shift the next morning and they said, you've been crossed off the schedule.

1423
01:57:59.640 --> 01:58:06.319
Were okay, now they can fire
you. And it doesn't sound like they

1424
01:58:06.399 --> 01:58:12.000
even had to give a reason when
you stormed out. Did you leave work?

1425
01:58:14.960 --> 01:58:18.479
Well, I left the meeting.
Did you leave work that day,

1426
01:58:20.079 --> 01:58:25.640
well, it was it was a
meeting outside of work. But I understanding

1427
01:58:26.119 --> 01:58:30.119
in the meeting as wet in the
meeting, we had said, okay,

1428
01:58:30.640 --> 01:58:34.720
you you come into your you work
your shift tomorrow morning, your next shift

1429
01:58:34.760 --> 01:58:39.159
tomorrow morning, and then the next
week you're going to be on room trace

1430
01:58:39.920 --> 01:58:43.560
with the the motion part. And
like what, I here's what I don't

1431
01:58:43.600 --> 01:58:47.920
understand. Okay, why they gave
you a reason at all? Is it

1432
01:58:48.039 --> 01:58:53.720
to deny unemployment benefits? Is that
the only reason? Maybe? Are they

1433
01:58:54.079 --> 01:58:58.439
They obviously didn't have a reason to
fire you, that's what But that that's

1434
01:58:58.479 --> 01:59:01.319
what you're fighting. I mean,
obviously I don't even know why they went

1435
01:59:01.439 --> 01:59:05.399
there with alcohol. Why didn't they
say he was belligerent. They could have

1436
01:59:05.439 --> 01:59:15.479
said almost anything right, right,
And that's what I'm so it still shouldn't

1437
01:59:15.479 --> 01:59:18.800
be any issue. They're just denying
the claim. You need to bring it

1438
01:59:18.880 --> 01:59:24.439
to the next level. Well,
well I got denied, so I did

1439
01:59:24.520 --> 01:59:28.399
do it in a pill. But
I'm waiting on that. Yeah, you'll

1440
01:59:28.439 --> 01:59:30.359
probably get it. To be honest, we've had thieves get it. I

1441
01:59:30.439 --> 01:59:33.720
mean, it's almost fast guy for
the same thing, and they gave it

1442
01:59:33.760 --> 01:59:38.359
to him because I couldn't prove he
was drinking. Right. I fired a

1443
01:59:38.439 --> 01:59:42.479
guy for drinking, George Suzanne,
remember him at Peoria. I caught him

1444
01:59:42.560 --> 01:59:45.680
drinking, literally in the middle of
the day in my shop. I fired

1445
01:59:45.760 --> 01:59:49.399
him and he ended up getting unemployed. I was helping. I was trying

1446
01:59:49.439 --> 01:59:55.800
to help a gentleman named Monty back
in February on an unemployment claim with our

1447
01:59:55.880 --> 02:00:01.039
angel. You're not the same Monty, I assume I don't believe. So,

1448
02:00:01.239 --> 02:00:05.479
okay, okay, gotcha. Here's
the bottom line, Okay, Monty,

1449
02:00:06.039 --> 02:00:10.640
here's the bottom line. They have
to prove their case. I would

1450
02:00:10.720 --> 02:00:15.439
say I'd venture to say ninety eight
percent of the time employees get unemployment unless

1451
02:00:15.479 --> 02:00:24.159
you're shooting up or cooking meth in
front of the boss and all the major

1452
02:00:24.279 --> 02:00:29.920
customers of the company and then post
it on social media. You probably aren't

1453
02:00:29.920 --> 02:00:33.199
going to get your benefit. Well, they've already declined it, though,

1454
02:00:33.720 --> 02:00:38.560
No, you didn't understand it.
You appeal it, well, okay,

1455
02:00:38.880 --> 02:00:42.600
but yeah, I just feel like, why, what's going to be different

1456
02:00:42.680 --> 02:00:45.720
on the hill? Then you know, they go back to the employer and

1457
02:00:45.760 --> 02:00:48.760
they've got to prove it, and
I'll tell you something else. It sounds

1458
02:00:48.800 --> 02:00:51.720
a little weird to me over this
whole thing. We had a neighbor.

1459
02:00:51.800 --> 02:00:57.079
His name was Archie, literally the
guy next door. He'd go on binges

1460
02:00:57.119 --> 02:01:00.520
for three or four days. His
little kids would show up at our front

1461
02:01:00.560 --> 02:01:02.720
door, five and six years old, knocking on our door. I'd end

1462
02:01:02.840 --> 02:01:05.960
up going over there, getting them
dressed, getting him on the bus at

1463
02:01:06.000 --> 02:01:11.159
the bus stop, because dad was
passed out drunk after three days of drinking.

1464
02:01:11.359 --> 02:01:15.560
He worked for Cisco Tom He got
fired for drinking on the job at

1465
02:01:15.680 --> 02:01:19.600
Cisco. His wife was an attorney, ensued Cisco got a year's back pay

1466
02:01:19.720 --> 02:01:24.520
because apparently, if you drink on
the job and you're an alcoholic, it's

1467
02:01:24.560 --> 02:01:30.000
a disease or I didn't something,
yeah, and she got one year whatever

1468
02:01:30.079 --> 02:01:32.119
it was a back pay. And
then on top of all of that,

1469
02:01:32.359 --> 02:01:35.840
you know what the company did,
Cisco. They had to reinstate him.

1470
02:01:36.079 --> 02:01:41.199
They waited about a week and fired
him for no reason at all. That's

1471
02:01:41.319 --> 02:01:46.600
right. So okay, here's a
kill BOM. Do you have Do you

1472
02:01:46.720 --> 02:01:50.319
have anybody that I may be able
to talk to? You mean an attorney,

1473
02:01:50.479 --> 02:01:57.840
lawyer? You don't need one.
You're gonna end up getting that payment.

1474
02:01:57.880 --> 02:02:01.159
It's going to defeat your whole purpose
of getting unemployment. I mean,

1475
02:02:01.279 --> 02:02:05.840
unless you're suing this company for something
major, it's just an unemployment hearing,

1476
02:02:08.119 --> 02:02:13.560
right. I just feel like that
if I'd lost this, if they believed

1477
02:02:13.640 --> 02:02:17.399
her on the first did they get
proof? Did they get any proof from

1478
02:02:17.439 --> 02:02:21.560
her the first time? No,
I've never been I've never was written up.

1479
02:02:21.640 --> 02:02:25.439
I was never There was no write
ups there. I was never even

1480
02:02:25.560 --> 02:02:30.239
approached about alcohol nothing. Okay,
I ever said me about alcohol. Ever,

1481
02:02:31.840 --> 02:02:34.920
you don't have You don't have subpoena
power like you think you do with

1482
02:02:35.039 --> 02:02:39.000
courts. You're not going to get
transcripts of a meeting. You're not going

1483
02:02:39.079 --> 02:02:44.760
to get private notes. But what
you can do is demand documentation. That's

1484
02:02:44.840 --> 02:02:47.159
one thing I know. And Monty, I don't have an answer as to

1485
02:02:47.239 --> 02:02:50.239
why you were turned down the first
time. I will tell you this,

1486
02:02:53.079 --> 02:02:59.760
I've never found someone denied unemployment yet. I've had people walk off the job,

1487
02:03:00.079 --> 02:03:03.640
that people use my credit card for
liquor. I've had people, I

1488
02:03:03.720 --> 02:03:08.920
mean, just I can't even tell
you had someone leave in the middle of

1489
02:03:09.039 --> 02:03:14.960
a show that was producing it right, a live show. Now, what

1490
02:03:15.199 --> 02:03:18.960
the hell? Yeah? You know
why, Mark? Guess why? Guess

1491
02:03:19.000 --> 02:03:25.199
why she wasn't fired because I did
not have a written policy of leaving during

1492
02:03:25.279 --> 02:03:27.760
the show that you can't leave in
the middle. Oh, by the way,

1493
02:03:27.800 --> 02:03:31.680
I gotta go, Yeah, Monty, I gotta take a break,

1494
02:03:31.720 --> 02:03:34.880
Bro. I mean, I'm just
telling you. You gotta go through with

1495
02:03:34.960 --> 02:03:38.279
it. You hate and man,
I know you don't want to hear this,

1496
02:03:38.439 --> 02:03:41.920
but honestly, it's a gut feeling
you probably only you know, if

1497
02:03:41.920 --> 02:03:44.000
you have an issue, you might
want to check into that. Bro,

1498
02:03:44.960 --> 02:03:47.000
Why do you think so, Mark, I don't hear anything. I don't

1499
02:03:47.000 --> 02:03:50.119
think he's drunk right now by any
means. I just I don't know why

1500
02:03:50.199 --> 02:03:53.680
I think that actually, And that's
why he said, only he knows,

1501
02:03:54.439 --> 02:03:56.800
yeah, but he would have had
even if he did it. Even if

1502
02:03:56.840 --> 02:04:00.520
he does Actually he could claim he's
an alcoholic and he needed rehab and he'll

1503
02:04:00.520 --> 02:04:04.600
get his job back and everything.
But and they didn't work with him,

1504
02:04:05.119 --> 02:04:08.680
and they knew it. I mean, he could really make it hard of

1505
02:04:08.720 --> 02:04:14.720
them because these at jerks just went
and admitted they would have had admitted they

1506
02:04:14.800 --> 02:04:19.359
knew it right. That's why I
can't believe they picked alcoholism. I mean,

1507
02:04:19.720 --> 02:04:26.239
you know he's crazy three oh three
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1508
02:04:26.359 --> 02:04:30.319
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02:04:54.439 --> 02:04:59.319
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02:05:05.560 --> 02:05:11.079
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1518
02:05:11.119 --> 02:05:19.479
two zero sixteen twenty two. Hello
Tom Martino, you're a troubleshooter at three

1519
02:05:19.560 --> 02:05:25.600
O three seven one three talk three
oh three seven one three eight two five

1520
02:05:25.800 --> 02:05:34.600
five. All right, welcome,
let's talk. It is Jerry's turn.

1521
02:05:35.079 --> 02:05:42.479
Jerry, what is happening? Oh? Yes, my husband had a gym

1522
02:05:42.560 --> 02:05:50.119
membership at a prestige in Ravada and
h they uh just suddenly closed and they

1523
02:05:50.319 --> 02:05:58.079
gave everyone there like a month over
at just other YMCA and Nevada. But

1524
02:05:58.439 --> 02:06:04.960
then they owed as one hundred and
seventy six thirty three for six months left

1525
02:06:05.079 --> 02:06:11.720
on the contract and it was all
agreed. How do you know it's one

1526
02:06:11.880 --> 02:06:18.640
seventy six thirty three exactly that was
left because I called the place where they

1527
02:06:18.720 --> 02:06:25.279
had the billing through and talked to
a final over there and she said that

1528
02:06:25.399 --> 02:06:28.680
it was approved to be it get
that much. Then that was what was

1529
02:06:28.800 --> 02:06:35.000
left on the contract. What was
the name of the gym Prestige also known

1530
02:06:35.079 --> 02:06:43.279
as Zone. So anyway, the
point is you did get somewhat of a

1531
02:06:43.439 --> 02:06:46.560
membership into something else to make up
for it, but it did not make

1532
02:06:46.640 --> 02:06:51.880
up for all of it? Or
what correct? Okay? So if he

1533
02:06:53.000 --> 02:06:58.680
had one seventy six coming, what
was the value of the other membership they

1534
02:06:58.760 --> 02:07:02.960
gave him in place of Prestige?
There was no value. They just let

1535
02:07:03.039 --> 02:07:09.279
it. They let the members use
uh, the gym membership at the YMCA

1536
02:07:09.680 --> 02:07:14.880
for just a month or two in
lieu of them trying to open up another

1537
02:07:15.039 --> 02:07:17.760
place. They did not get that
other place opened. Okay, So what

1538
02:07:18.079 --> 02:07:24.560
is the what is the value?
What is the value of that of the

1539
02:07:24.760 --> 02:07:27.680
use of the YMCA for two months? Is it a free gym or do

1540
02:07:28.079 --> 02:07:30.439
they normally pay? What is it? Yeah, that car was free until

1541
02:07:30.600 --> 02:07:33.920
No. I'm not asking if it's
free to you. I'm asking if I

1542
02:07:34.199 --> 02:07:42.640
walked in off street, what it's
similar in price? Okay? So the

1543
02:07:42.880 --> 02:07:48.079
YMCA is similar to Prestige. So
your husband, in essence got two months.

1544
02:07:49.199 --> 02:07:55.399
How many months did he have coming
at Prestige? He had a year

1545
02:07:55.439 --> 02:07:59.600
and a half contract, and how
many did he have left? He had

1546
02:07:59.680 --> 02:08:05.199
six month after he had the free
time at the YMCA. So after that

1547
02:08:05.520 --> 02:08:11.600
time he had six months left on
his contract. Still after that free time,

1548
02:08:13.800 --> 02:08:16.640
I think it's defunct. I mean, the company just to go.

1549
02:08:16.840 --> 02:08:20.800
I understand there's nothing she can do, but I'm trying to figure something out.

1550
02:08:20.199 --> 02:08:26.279
If the Prestige membership, what's the
Prestige membership for one year? It

1551
02:08:26.439 --> 02:08:31.039
was a year and a half.
How much an action Prestige still has an

1552
02:08:31.079 --> 02:08:37.199
opening up in the Southland, Jerry, Jerry, how much a year or

1553
02:08:37.279 --> 02:08:43.680
for eighteen months? What was the
lump sum payment for eighteen months? Nine

1554
02:08:43.720 --> 02:08:48.560
dollars? Oh my god, really, that's that's pretty okay. I did

1555
02:08:48.640 --> 02:08:54.840
not know it was that much.
Yeah, okay, So divided by that

1556
02:08:56.119 --> 02:09:00.680
okay, So he had eighteen months, so it's divided by eight team so

1557
02:09:00.920 --> 02:09:05.960
it was basically so it's thirty bucks
a month. Basically he was paying basically,

1558
02:09:07.000 --> 02:09:11.000
okay. And you're saying after getting
the free membership at the y,

1559
02:09:11.159 --> 02:09:16.119
he's still upside down, a little
upside down by six months for that one

1560
02:09:16.199 --> 02:09:20.199
hundred and seventy six thirty three,
Yes, right, okay. And you

1561
02:09:20.279 --> 02:09:22.680
said there is another location, a
are you allowed to access that one?

1562
02:09:24.960 --> 02:09:28.800
Well? That one is I don't
care if it's in fail I'm asking you

1563
02:09:28.960 --> 02:09:31.840
can you access it. Yeah,
are you allowed to use your card to

1564
02:09:31.880 --> 02:09:37.439
get in there? I get as
far as I know, Yes, I

1565
02:09:37.520 --> 02:09:43.720
don't know. Oh well then that's
the answer, isn't it. Just The

1566
02:09:43.840 --> 02:09:50.159
point is that the people everybody has
agreed that they owe it to my husband,

1567
02:09:50.840 --> 02:09:56.000
but they am. All we're trying
to do is get a check sent

1568
02:09:56.199 --> 02:10:00.680
to our home because we've paid with
cash and we don't want give them our

1569
02:10:00.760 --> 02:10:05.479
banking information because we've heard of a
whole bunch of stories of other people that

1570
02:10:07.079 --> 02:10:11.199
horror stories. Just open another bank
account just to receive that that's not a

1571
02:10:11.239 --> 02:10:16.680
big deal. Yeah, well yeah, I don't know if my husband would

1572
02:10:16.680 --> 02:10:22.800
do that, but they they are
they every single thing. It sounds like

1573
02:10:22.920 --> 02:10:26.359
they've tried to make it right and
you almost make it. Did they offered

1574
02:10:26.479 --> 02:10:35.560
did they offer to achu the money? I guess a debit card. But

1575
02:10:35.720 --> 02:10:39.680
there's like a ton of other social
on social media, there's a ton of

1576
02:10:39.760 --> 02:10:43.640
other people that have issues with the
prestige. They also close the lake with

1577
02:10:43.800 --> 02:10:48.079
locations. Yeah, but this has
nothing, Jerry, Jerry. All I'm

1578
02:10:48.119 --> 02:10:52.800
concerned about right now is your situation. You're owed one and seventy six dollars.

1579
02:10:52.880 --> 02:10:56.000
Okay, here's what I want to
know they're willing to put it on

1580
02:10:56.119 --> 02:10:58.119
a debit card or what did they
say they're willing to do? Put it

1581
02:10:58.199 --> 02:11:03.520
into or check it jimmercart or the
bank or personal bank account. And for

1582
02:11:03.600 --> 02:11:05.600
me, well, that's all I
can ask him to do. I I

1583
02:11:05.960 --> 02:11:09.399
can't if you don't want to do
that, I I understand, but I

1584
02:11:09.479 --> 02:11:11.279
don't think you can. I I
don't think we can call them and demand

1585
02:11:11.359 --> 02:11:16.640
they write a check. I don't
think either. No, I just don't.

1586
02:11:16.760 --> 02:11:20.279
I I'm not saying you're being a
nut or unreasonable or anything, but

1587
02:11:20.560 --> 02:11:24.079
it's nothing we can It's not like
this company's trying to cheat you. So

1588
02:11:24.439 --> 02:11:28.880
so it really comes down to they
owe you money and you don't want to

1589
02:11:28.920 --> 02:11:33.319
take a direct transfer. I would
take the direct transfer as I was you.

1590
02:11:33.880 --> 02:11:35.159
You don't have to open up a
new account. All you have to

1591
02:11:35.239 --> 02:11:39.520
do is is go to your account
and shut down all ach payments out all

1592
02:11:39.560 --> 02:11:41.880
of them, or just let them
make card. Yeah, I just take

1593
02:11:41.920 --> 02:11:46.680
a debit card. That's like cash. Well, they want to put it

1594
02:11:46.720 --> 02:11:52.560
on our debit card. Listen,
Jerry, the best to you. I

1595
02:11:52.840 --> 02:11:54.720
wish you the best. Three oh
three seven to one three talk seven one

1596
02:11:54.800 --> 02:12:00.479
three eight two five five listen.
Premiere does window washing, and I'm telling

1597
02:12:00.520 --> 02:12:05.000
you they're great young men with a
lot of good hard working people. They

1598
02:12:05.119 --> 02:12:09.520
do commercial establishments as well, and
they do homes window washing, get them

1599
02:12:09.600 --> 02:12:13.000
clean for spring. They also do
pressure washing and cleans out your garages,

1600
02:12:13.079 --> 02:12:18.560
your sidewalks, all of that.
We clean windows dot c. Go with

1601
02:12:18.680 --> 02:12:22.840
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1602
02:12:22.960 --> 02:12:30.560
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02:12:30.680 --> 02:12:35.119
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1604
02:12:35.159 --> 02:12:39.640
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1605
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1606
02:12:43.560 --> 02:12:48.239
com to list your home with Remax
Alliance three oh three nine two zero sixteen

1607
02:12:48.319 --> 02:12:52.560
twenty two. Uh So, Michael's
on right now. Michael wants to clarify

1608
02:12:52.680 --> 02:12:56.199
something. His wife just called about
his gym membership. They offered to She

1609
02:12:56.359 --> 02:13:01.039
said, ah, the refund and
they want to check Go ahead, Michael.

1610
02:13:01.920 --> 02:13:03.279
Hey, Tom, the only thing
I wanted to clarify was when I

1611
02:13:03.319 --> 02:13:05.680
originally talked to the call center,
you know, where they handle all the

1612
02:13:05.760 --> 02:13:09.079
billing, and she talked about possibly, you know, me getting a card

1613
02:13:09.159 --> 02:13:11.560
or giving them my account. You
know. I explained to him I didn't

1614
02:13:11.560 --> 02:13:15.199
want to do that because I paid
cash and I just want to cash back.

1615
02:13:15.600 --> 02:13:18.920
And so she said she was going
on vacation, she was going to

1616
02:13:18.960 --> 02:13:20.199
take care of all this and the
caller back in like a week or two.

1617
02:13:20.560 --> 02:13:24.840
So when I called back, she
told me that Prestige told them at

1618
02:13:24.920 --> 02:13:28.119
the billing center that they were not
going to be issuing any more refunds through

1619
02:13:28.159 --> 02:13:31.279
the call center, that I needed
to call one of the clubs to get

1620
02:13:31.319 --> 02:13:35.159
taken care of. So, long
story short, I did everything they asked

1621
02:13:35.199 --> 02:13:39.279
me to do. I called,
talked to numerous people at the South location,

1622
02:13:39.439 --> 02:13:41.640
which is still open, and I
got nowhere with these people, they

1623
02:13:41.640 --> 02:13:45.560
wouldn't return my phone calls. So, Michael, let me just ask you

1624
02:13:45.760 --> 02:13:50.039
very quickly, Michael, very quickly, are they refusing to give the money

1625
02:13:50.239 --> 02:13:54.640
or just ghosting you? They're ghosting
me? All right, let's take this

1626
02:13:54.800 --> 02:13:56.119
up, and now we're going to
help you. We'll take it up.

1627
02:13:56.439 --> 02:14:01.359
Hold on, we'll get your information
and get you back on I'm Tom Martino.

1628
02:14:01.479 --> 02:14:05.439
Thank you guys sharing an auto tech
and JFR cars save all your problems

1629
02:14:05.479 --> 02:14:05.680
for me.

