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Yeah. I grew up in northern
Ontario, North Bay. My origin story

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is so connected to the company because
I really struggled in school. In grade

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four, I was in the dumb
class. The teachers called it the dumb

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class. It was the three four
split, the only girl in the class,

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and it was because I struggled with
reading. I had a speech impediment,

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and I think as a kid,
I just really wanted to be seen,

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and that became a bit of a
theme in my life. I stopped

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being interested in school at that point
and I started focusing on sports, and

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so I started training really hard as
a swimmer, and my coaches saw some

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potential in me, which gave me
this huge motivation to keep pushing hard.

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So I swam until I was about
sixteen and was in a pretty horrible skiing

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accident which took me out of swimming. And discovered the sport of knuw kayak

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later on in life, and I
became an Olympian in two thousand at the

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Sydney Olympics. After retiring from sports, I wanted to do something else at

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the on the world stage, something
else globally successful, and started my business

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career from scratch and over the years
built technology companies, which led me to

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the one that I'm in now.
So I got inspired to get involved in

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education technology specifically because I saw my
son go through the same challenges at school

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that I had had when he was
in grade four us the same time,

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same challenges, and I really wanted
to use my experience to help other kids

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like my son master reading and do
well in school and just be seen.

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And so that's what led us to
where we are today. Well, thank

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you for sharing all that, and
we are here to talk about CHULACE,

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and I'm very excited to talk to
you. I've got a daughter who's twenty

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one, but I think any parent
that's listening to our conversation right now that

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has children is going to be very
excited about what you and your team do.

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So before we get into the weeds
on CHULACE, why don't we talk

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about what the mission statement is.
We have a big mission. Ultimately,

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we want to help future generations of
learners broaden their thinking so they can tackle

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some of the world's big challenges.
And the way we believe we're going to

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do that is to improve literacy,
comprehension, and critical thinking. And so

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what we do in our games.
It's a game based learning platform. But

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what we do is we help kids
master their reading skills, their comprehension skills,

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and then build the muscles for critical
thinking. All right, let's do

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this. Let's get a little bit
more into the weeds. If somebody has

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been introduced to Shoelace for the first
time, who do you work with and

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what exactly do you do. We
focus on teachers because teachers have access to

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kids in grades three to eight,
So we're focused on delivering for kids in

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grades three to eight. And teachers
sign up to the program, they use

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it in their classroom. And what
happens is kids play mobile games, mobile

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games like the ones they would play
at home on your phone, on your

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iPad, and as they're playing mobile
games, content pops up that they have

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to read and then they have to
answer questions about that content to go back

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to the game. It's almost like
if you're playing a mobile game and an

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AD pops up. Instead of an
AD, it's learning content, and it's

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learning a content that your teacher wants
to see if you can master. So

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it's basically delivering assignments through mobile games. Parents use it as well at home.

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A lot of kids want to play
at home, which is great because

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it encourages them to read while they're
playing games. You know, we're using

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that screen time for good, but
that's the experience. The kids play the

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game, they do the learning,
and then teachers get diagnostic reports and skills

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reports to show how the kids are
doing over time. So I like that

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there's a lot of connection in that
with parents and children, and you're connecting

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a lot of dots there to all
the work that's been done and just not

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giving somebody screen time. I did
want to circle back on something. We

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have a lot of CEOs and a
lot of future CEOs and entrepreneurs that listen

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to this series, and I'd love
to know the origin idea because you touched

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on it a little bit early on, but maybe we could go more into

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it because you obviously saw a hole
in the industry. You used your own

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experiences, but as an entrepreneur starting
a business, as we know it is

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not easy. Now you've grown this
into a worldwide company that we'll talk about

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this a second, because it's just
amazing about how far shoelaced a stretch,

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But can you talk about that epiphany, that idea about what you did,

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and you started with it. I
thought, you saw a hole in the

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industry. I'm going to act on
this leap of faith, start a business.

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Here we go, tell us that
story. Sure, I think that

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the really important piece of that part
of the story is that so my son

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had a problem. It was a
problem that I saw. It was a

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problem I thought I could tackle with
my background and technology. But what I

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did, and what led to our
early success, was I put myself in

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the classroom. I really wanted to
understand what is the teacher experience, what

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is the learner experience? And it
was very different than what I thought.

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I wanted to build a technology that
would help kids be strong readers. It

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was as simple as that. But
when I was in the classroom, what

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I was seeing was it teachers were
just managing behavior. Most of the time.

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They were really struggling to teach,
and it was because kids were checking

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out of their education. They weren't
interested in their learning. They weren't interested

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in you know PDFs that had been
printed out that they had to answer questions

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on. And no wonder, these
kids are being delivered the most exceptional you

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know content outside of the classroom,
and their bar is high for they're what

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they're experiencing. So immediately I got
interested in how we could use games to

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motivate kids to want to drive their
own learning. But I don't think I

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would have got there, definitely not
as quickly had I not seen the real

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problem that teachers were facing in the
classroom. And and I really advise anyone

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who's looking at tackling a problem to
really get into that problem. You know

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firsthand, understand it, and that's
it's just critical to being able to come

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up with the right solution. So
you started the company it looks like maybe

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about nine years ago now, and
I'm wondering if you knew you'd be where

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you are today, because you need
to share this with people starting this business

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in Canada. Now, I know
you're probably in North America, but you

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work in a lot of country.
Reason that makes sense because you're online,

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so everybody has access to it.
But tell us a little about the growth

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about it. Everybody wants to have
a sustainable business, but you also and

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under a decade, have grown this
business too. Yeah, we have over

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six million users in over one hundred
and sixty countries. Now, I started

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wanting to help one kid, but
I always had this vision and passion to

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scale. I wanted to be able
to scale this at the global level,

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and that impacted how we how we
designed our business models. So since scale

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was important to me, we decided
accessibility was critical, and so we built

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this to be a freemium product so
anyone could use it and then they could

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upgrade to a paid subscription when they
saw the value. And that allowed us

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to really witness this huge amount of
growth really really quickly. And I think

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something we've always looked for as a
team is this idea of market pull.

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You know, not trying to push
your product to the market, but where

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are you seeing people are picking it
up and wanting to use it without you

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even telling them about it, without
you even kind of you having to train

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them on it, and really leaning
into those parts of the product to really

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guide your roadmap. Yeah, the
market poll is critical and something we're always

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looking for as we grow the company. If I could ask, because once

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again you're very entrepreneurial, the growth
is extraordinary. A lot of people are

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going to say, how on earth
did Julia get in that many countries and

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that short amount of time? So
what did you do to market the company?

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And hook onto this great idea that
you have in Cheelace, it was

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referrals. It's about the market poll
it's about building something that's working for your

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users and working exceptionally well, so
well that they want to share it.

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We happen to be in education,
and teachers loved, you know, teaching,

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They love sharing things that are working. So we are in a market

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that has exceptional opportunity in terms of
referral. But that's absolutely how we got

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there. In the first several years
we spend a time on advertising or marketing,

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it was all referral. As we
get more sophisticated, we get more

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sophisticated about our channels to market.
But at the beginning, it was really

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just one person telling another Julia,
I know you have a great team with

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you, but I'm also curious about
doing research, working with teachers and whether

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it's psychologists, literacy people, you
know, book writers, whatever it is,

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because there has to be all these
different tentacles that connect back to you

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about the latest thing, what to
do, getting the feedback, making sure

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the execution is there. Can you
tell us about all the different kind of

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education that you and your team do
and who you work with to get to

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where you are now with HULAS.
Yeah, that's always been so important and

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from day one was something that we
really focused on. You know, as

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an athlete, the only way you
get to be as good as you are

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is by building a team around you
of people who were world class, and

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we did the same thing with this
company. From day one. We found

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people who were building games for education
that we're best of class researchers and literacy

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best of class, teachers, best
of class, and now we're looking at

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people who are understanding how to build
data models best of class, you know,

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understanding the importance of diversity and inclusion
and cultural responsivity, best of class.

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And it's always about pulling those individuals
in and getting them to contribute to

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how we're building. So our company
is mainly engineers, engineers and product people.

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We have a growth team and then
we're always bringing in experts and consultants

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to help inform us on projects that
are important to us at the time.

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And I find that way of growing
is always successful. You're a small company,

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we're only twenty, but we always
bring in people who help us be

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bigger and better by bringing their expertise. Julie, I also like to ask

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our leaders and CEOs about the cool
things that are happening with a company.

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Maybe sharing a good story, because
I'm sure you have handsfuls of that,

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especially maybe some of the countries where
access isn't as great as we have the

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luxury here in North America. Let's
put a pin in a great story just

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for a second. I'll let you
think about that. But I want to

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ask you about challenges because I know, as an entrepreneur and as a co

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founder and CEO of a company that
is doing very well right now, there

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are still challenges out there. What
are they currently? I'd say the biggest

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challenge as an innovation company is the
ability to continue to invest in innovation,

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I think especially when markets are challenging, right So we're in the in a

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phase of challenging markets kind of across
the board of education. Technology is no

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different, and continuing to invest in
in innovation is so critical to a company

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like ours. But it feels scary, right It feels scary at times because

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you're also thinking about operational efficiency to
make sure you can you get as far

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as you can. So I'd say
that's the biggest challenge right now is how

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do we look at our different sources
of income, whether it be revenue or

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grants, or ways that we can
keep investing in innovation, you know,

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pushing the needle in terms of trying
to be a best in class technology for

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education, because there's so much room
to push and I don't want to get

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stale. I don't want to get
static. I want to make sure we're

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always pushing. So i'd say that
that would be one of the bigger challenges.

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And I want everybody that's listening that's
a future entrepreneur. There's a good

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lesson in there is that don't stay
pat on anything because it's easy to get

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you know, lazy about things and
take for granted that everything's okay. You

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always want to grow, and I
think that's what Julie is talking about.

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So Julie, that's a great life
lesson for everybody that's running a company out

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there, to don't stand pat and
keep on growing, get out of your

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comfort zone and grow the company more
and more and more. With that said,

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I wanted to ask you, and
I know it's not fair to ask

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about maybe one great story, but
I would like you to share maybe something

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that there's either heartwarming or you said
to the team you know, we knocked

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it out of the park that day
for either that family, that school,

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that city of something that was really
special. Can you share maybe a story

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or two with us, Sure,
I've got two that comes to mind.

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The first one was a teacher who
called me a couple of years ago and

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she was in tears, and she
told me that she had had a student

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who was autistic, non responsive,
non verbal, and our products built for

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all kids, So it's built for
kids who are high performers, but it's

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also built for kids who are really
struggling, and she hadn't been able to

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get this student to respond to her
at all. And she was crying because

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that day she had opened up the
game and put it in front of the

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student, and the student was able
to not only respond to the game and

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answer questions, but they were answering
them correctly, so she knew that the

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learning had actually gotten through. It
makes me almost emotional thing for it because

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it was such a special moment.
The other one that I I'd love to

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highlight is it was kind of it
was a transformational piece and it was a

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challenge. We got an email from
a from a parent whose child was playing

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the game and the question basically said
somebody. It implied that somebody who used

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a double negative I ain't no is
somebody who's ill educated. And she had

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a real problem with that because because
frankly, it's not true. And so

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she went on social media and it
became almost a viral tweet, tweet,

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you know, don't use this program, and it made us really reflect why

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did that even get in there?
Why had Because we build every piece of

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our content, we review every piece
of our content, we didn't understand how

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that got there, and we learned
by digging into it, it's actually a

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piece of content that's used in the
US curriculum right now. And that made

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us really kind of really question,
is this what's right just to align just

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to very specifically aligned to curriculum,
or do we want to be better?

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And we decided we want to be
better, So we pulled down all of

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our content at that point and we
started rebuilding the content historical studies, social

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studies, and we did it with
a lens of what we call JEDI,

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you know, justice, equity,
diversity, and inclusion to make sure that

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we're being culturally responsive. And it's
been a really interesting exercise. It's been

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years now of building content that we
believe as bests of class that brings in

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lots of different perspectives. And that
is so critical because if we're trying to

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teach critical thinking, you need to
teach kids that their perspective matters, right,

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that's the mirror they can see themselves, but also others have perspectives that

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matter too. Those are the windows
in other ways of thinking, and that's

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something our kids are really missing these
days, especially as we get technologies that

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are reinforcing kind of the same message
over and over again. We need to

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help them broaden their thinking. And
that's what we're committed to, is really

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making sure that kids are learning in
a way that they're challenged to think of

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other perspectives and to recognize their own
matters. So that was the other story

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that I think, you know,
truly transformational and has guided us and our

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vision you know for the future.
Well, thank you for sharing both of

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those. NFIMA say, that was
a very bold move, and I think

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there is another life less and for
all leaders out there and entrepreneurs and people

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to run companies, is that integrity
was online for the company and you saw

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it fit to go down and change
up and get better, right, right.

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It was an opportunity. You know, we kind of got kicked in

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the stomach a little bit, but
we should have been and we could address

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it and be better, and we
did, and I tell you it motivates

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every single one of our team members
to know that we're building, right,

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I bet it. Thanks for sharing
all of that very cool stories. I

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did want to ask you about the
future, and it's very clear that you're

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growing. You continue to not only
be sustainable, but the growth is there.

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What's the plan going down the road
for Shoelace? What other things do

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you have in mind that you want
to bring to the table. Well,

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very simply, we'd like to attract
ten million new users in the next couple

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of years. We're also building out
our assignment library what I was just talking

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about in terms of content that shows
in many perspectives, and to do that,

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we're working with communities to publish their
stories. So we're getting communities to

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tell their stories and our curriculum team
is writing questions around those stories and that's

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how we're helping broaden the context for
learners. So those are some big pieces

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that we're focused on right now,
but really the reach is very important.

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To me, I want to make
sure that we are growing and continuing to

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grow and getting in the hands of
as many kids as we can support.

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So you know, ten million new
yearsers. So if anyone's listening and they

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have kids in grades three to eight, it's a platform that can help them

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and that they'll love so well you're
talking when you're talking to iHeart, so

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people will be listening, Julie,
And I'm very excited, and I think

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you're going to get to that goal
because it really is amazing what you have

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and I just love what you and
your team are doing for everybody worldwide.

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And as we put a bow in
our conversation, I know it's probably hard

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to just talk about one thing,
but if there's maybe one or two takeaways

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that you would like our listeners to
go away when it comes to Shoelace,

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what would it be That there is
a great opportunity for kids to be engaging

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on mobile devices in games and learning
and strengthening their literacy, strengthening their ability

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to comprehend and becoming strong critical thinkers. And it's not a nice to do,

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it's a must do. It's something
that we need to do for our

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future generations. And so yeah,
I encourage everyone to check it out.

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And I know that most of our
listeners have already googled and saw exactly where

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you are. But for the ones
that happen, maybe social media channels you

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might be on, and of course
the website what is that, Yeah,

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Shoelace learning dot com outstanding. Well, listen, this has been a tree,

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Julia. I love to talk to
people like you that come up with

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a great idea but then execute it
and it really takes a lot of intestinal

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fortitude, hard work, taking a
leap of faith and chance out there,

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and you've grown into something just extraordinary. So it is our pleasure to talk

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to you. Continue success, and
thank you so much for joining us on

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CEO. As you should know,
we really appreciate your time. Thank you

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so much.

