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Yes, someone might want to know
how many lessons and modules and live calls

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and bonuses and all of that that
you have, But if they are already

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on the fence, that's not what's
going to help them get off. They're

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not going to get off the fence
because they're like, oh, it has

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five modules, Great, that's going
to make my decision easy. No,

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they want to know will this work
for me? Is it possible for someone

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in my situation to get this desired
outcome? How is this different to every

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other solution that I have tried and
failed at? Welcome to Imperfect Action.

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I'm Steph Taylor. For years,
I read all the books, downloaded all

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the freebies, and did all the
courses, but it wasn't until I started

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taking imperfect action that my business had
its first million dollar year. Imperfect action

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is about doing things before you're ready, prioritizing consistent action over perfect action,

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and moving forward even when you're not
sure you're doing it right. On this

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show, you can expect mindset advice, actionable marketing tips and strategies to build

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a business that brings you more profit, more freedom, and even more joy.

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Are you on the list to get
my daily Businesses every day, I'll

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send you a bite sized prompt designed
to help you grow your business in a

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more intentional way. Sign up at
Stephtaylor dot co, forward slash DBB,

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or at the link in the show
notes. Hey, welcome back to in

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Perfect Action. This is episode seven
hundred and sixty six. If your online

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course, you've created an online course
or a program, or a membership or

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any other kind of online offer,
and you've put it on your website,

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and you aren't making anywhere near as
many sales as you had hoped that you

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would, Today's episode is for you, because I think it's quite common that

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you might have been led to believe
that creating a course or a program,

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or a membership or an ebook or
templatees or any kind of digital product or

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online offer would be the solution that
would stop you from trading time for money

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in your business, and it would
be the thing that frees up your time

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and scales your income. And so
you followed what a lot of people might

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have told you online, and you
put it on your website. Maybe you

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told your email list, you told
your social followers, and you did this

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with the hopes that sales would tick
along in the background. But so far,

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you're not hitting your revenue goals.
So if you can relate to this,

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it's likely because you are missing one
of the key ingredients to sell your

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offers. And those key ingredients include
the content free content that bridges the magician's

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gap, which is this gap between
where your ideal client is right now and

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where they need to be to be
ready to buy from you, content that

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gives them everything they need to decide
whether your offer is the right fit for

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them, a sales process that addresses
any hesitations they might have and answers any

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questions that they might have, and
a deadline for them to make a decision

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by now. I'm going to dive
into each of these three things in today's

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episode. I want to talk a
little bit though about live launching, because

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live launching can be a great sales
process, a super effective sales process for

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your courses programs, any of your
online offers, regardless of whether there is

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a doors open and a door's closed. So I think there's a bit of

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a misconception that you can only live
launch your offers if you have a strict

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doors open, doors closed, and
people can't buy it outside of those times.

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But that's not what a live launch
is a live launch to me includes

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all three of those elements. The
content the bridge is the magician's gap and

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gives them what they need, a
sales process to address those hesitations and answer

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those questions, and a deadline to
make a decision. But so a live

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launch to me is a limited time
campaign or a limited time push for one

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specific offer with pre content that is
designed to grow your audience with the right

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people for your offer, nurture them
through the magician's gap, give them what

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they need to decide whether it's the
right fit, and address any hesitations that

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they have, and then you have
a deadline. Now, if you don't

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have a strict open doors closed kind
of offer, like for example, my

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course Launch Magic, we only run
it twice a year. You can only

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sign up between certain dates, and
then once we start running it, you

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can't sign up anymore. So that's
an easy doors, open doors closed one.

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But if you still have an offer
that is available all the time,

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you can add and remove bonuses,
that can be the deadline. Or it

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could be that the price increases that
can be the deadline. So three must

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haves to sell your offers sell,
whether that's a course, a program,

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membership templates, whatever your online offers
are. The very first element, like

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I mentioned, was content that bridges
the magician's gap and gives them everything they

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need to decide whether it's the right
fit for them or not. So the

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magician's gap essentially, there is this
big knowledge gap between where your ideal client

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is right now and where they need
to be before they will be ready to

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hand over their money and buy your
offer. And until you bridge that gap

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for them, it's going to be
a lot harder to sell for them.

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This gap exists with literally any offer, it's not something that is unique to

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courses and programs, and when you
are live launching, you can take your

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audience on a journey where you are
bridging that gap for them in real time

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with the content you are sharing.
For example, right now, I am

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helping you to bridge the magician's gap
around selling your offers and launching. Okay,

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And regardless of whether you join Launch
Magic when doors open at the end

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of feb or not, this free
content is still going to help you to

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make more sales, so it's valuable
to you. And once you've uncovered the

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magician's gap for your ideal client,
then you can create that content that bridges

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it. You can create a launch
specific lead magnet that bridges it. You

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can create a webinar that bridges it. You can share social content, emails,

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all of the places where you are
sharing content, you can specifically share

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content that bridges the magician's gap so
that you are moving them closer to buying

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even when you are not directly selling
your offers to them. So I go

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into the foundations of the magician's gap
in Module one of Launch Magic and in

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Lake Feb I'm running a waitlist only
free event where I teach Module one live

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on Zoom. We get to hang
out live and you get to learn all

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about Module one. So to get
on the waitlist for that, send me

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a DM send me word magic to
defftailor dot co on Instagram, or you

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can head over to stefftailor dot co
slash magic to get on that weightlist.

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So you get an invite to Module
one for free. Okay. The second

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key element is a sales process where
you can address hesitations and answer the questions.

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Like I mentioned, live launching is
one sales process. There are other

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ones. Now. A sales process
can be as simple as a conversation that

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you are having with your potential buyer
via email or on a DM or maybe

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it's a sales call. If you
are live launching, it could involve a

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live webinar or a masterclass some of
my favorite ways to sell followed then by

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emails, which give them all of
the information that they need to make the

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right decision for them. I use
mine to bridge the magician's gap. So

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I use those emails that I'm sending
afterwards to bridge that magician's gap even further,

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and I preempt any hesitation that somebody
might have. For example, will

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this work in my specific situation is
always going to come up with launch Magic.

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One of the questions that comes up
is will this work if I've already

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launched before? Will this work if
I have a really small audience? Will

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this work if I've never ever launched
anything before? And I know that in

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all three of those situations, launch
Magic is still a great fit. So

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I am going to dedicate almost an
entire email or in some cases an entire

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email to addressing each one of those
hesitations. Another hesitation might be, well,

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I've already tried and I've failed.
What is making this different to the

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other things that I've already tried,
or what if insert whatever their excuse is

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with launch Magic, what if I
have a tiny audience and then we can

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address that. So I make sure
that I'm addressing all of these in those

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emails that come after the webinar.
I make sure that I'm addressing these on

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the sales page as well. The
third key element is that deadline to make

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a decision. So humans, we
need a deadline. So unless we are

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inherently motivated to do something because it's
really painful or we want it right now,

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we're going to keep kicking that can
down the road. So for example,

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if you have a toothache, you
are going to go and see that

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dentist asap. But if you are
just in need of an annual dental checkup,

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you know, you might just keep
putting that off because it's not urgent.

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Most of the time. If you
are working with clients, your courses

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or your programs, or you're even
coaching if it's one on one, they

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require some kind of behavior change.
We don't like to change our behavior.

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Our brains are literally wired to keep
doing the same things over and over and

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over again because anything different is uncomfortable. Spending Monday is also uncomfortable, so

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they will put it off for as
long as they can. And in a

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live launch, when when you have
doors open and closed, that deadline comes

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naturally because they have that deadline to
decide before doors close. If you want

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to have doors open all the time
and still live launch with a deadline,

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that deadline can be bonuses so you
can add in a really nice, juicy

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bonus and when they sign up before
that deadline, they get the bonus.

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If they sign up afterwards, they
don't get the bonus. The deadline could

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be that you are running a series
of live calls, so maybe for if

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you join between these days, you
get three months of live Q and a

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calls with me, or it could
be that price increase. Now a deadline

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where you are not live launching,
so if you're going straight to Evergreen,

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and I did talk about this recently
on the show as well, so go

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back and listen to that episode.
A deadline where you are not launching live

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can be really difficult. You typically
have to have some kind of automated software

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in there to create a deadline based
on when somebody entered the funnel, Otherwise

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you end up with one of those
really ikey, fake deadlines where you're like

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last chance to join, and then
the offer is always available. So let's

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look at some simple tweaks that you
can make to make more sales of your

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offers. Number one tweak. Number
one do audience research. The biggest thing

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that will impact your launch results is
how well you understand your audience. And

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you might think that you understand them
really well, especially if you've been doing

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what you do for years, but
you still can't skip this step. Yes,

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send out a survey, get those
surface level insights. They are really

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useful, But what makes the biggest
difference is diving below the surface, jumping

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on zoom and having one on one
conversations with people who are like your ideal

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client, where you can then ask
follow up questions when they ask when they

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tell you that they're overwhelmed, you
can ask them specifically, well, what

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is it that's overwhelming you? So
then that way, when you create any

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copy, when you create any content, when you're selling to them, you

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can speak to what's really going on
in their minds and in their lives.

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And then when you write that copy, your ideal client has this feeling of

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oh wow, this person gets that's
me, this is right for me.

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The second tweak stop talking in expert
language. This one isn't easy because it

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requires you to put yourself in your
ideal client's shoes and to think about how

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they are experiencing the problem that your
offer solves. James Wedmore has this beautiful

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analogy where you are the expert in
headaches and your audience has a headache,

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and they are walking around saying,
well, I've got a headache. I've

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got a headache. Why won't it
go away? You, as the expert,

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you know that their headache is caused
by dehydration. But if you go

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and say to them, hey,
here's a cure field dehydration, They're gonna

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say, no, thank you,
I've got a headache. So then you

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need to actually step yourself into their
shoes and speak to them as they are

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experiencing the problem. And if you're
if you're finding that your content isn't getting

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the right attention online, it's possibly
because you are talking in expert language,

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and that's leaving your ideal clients thinking
that what you are talking about isn't right

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for them, and then they keep
scrolling. Tweak number three, spend less

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time talking about the features and benefits
of your offer, and more time helping

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your potential buyers to make a decision. Yes, someone might want to know

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how many lessons and modules and live
calls and bonuses and all of that that

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you have, But if they are
already on the fence, that's not what's

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going to help them get off.
They're not going to get off the fence

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because they're like, oh, it
has five modules, Great, that's going

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to make my decision easy. No, they want to know will this work

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for me? Is it possible for
someone in my situation to get this desired

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outcome? How is this different to
every other solution that I have tried and

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failed at. So, during your
launch, instead of trying to make somebody

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excited about your offer or trying to
show them how valuable it is that you

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have fifteen modules and twenty five live
calls, how can you help them to

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make an educated decision about whether your
offer is the right solution to their problem.

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This is what your launch is focused
around, not hype, not excitement,

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not trying to show them how much
value is in there. Tweak number

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four. After you closed, send
a non buy a survey YEP, send

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a survey to the people who chose
not to buy. And I know this

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feels scary because it's a little bit
like asking somebody who broke up with you

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to tell you all of the things
that are wrong with you, Like,

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hey, can you give me a
little bit of feedback about what I didn't

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do right? But this is the
most effective way to identify the gaps in

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your strategy. And I do this
after every launch, About seven days after

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I close doors, I send out
a survey asking the people who looked at

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the sales page but chose not to
buy why they chose not to buy.

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And you will get a much better
understanding of the knowledge gaps that you perhaps

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didn't address in your launch content,
or the questions and hesitations that maybe you

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hadn't properly answered that meant that this
person couldn't make the right decision. And

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if you're really nervous about reading the
responses, sit down with a friend while

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you do them. I used to
do this with a glass of wine at

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the start. Now I don't really
it doesn't really phaze me what people tell

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me. But I used to sit
down with a friend and a glass of

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wine, and if somebody gave me
really negative feedback, I'd read it out

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loud and we'd laugh about it.
I have had some in the past that

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have really annoyed me, Like I
once had somebody say that they wouldn't pay

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more than fifty dollars for one of
my courses that at the time was priced

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at two thousand dollars. I was
like, how dare they not see the

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value? It was like this,
oh if my ego just did not love

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that. But now I know that
not everyone who is answering that survey is

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my ideal client, So I know
to take those responses with a grain of

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salt. Number five, collect social
proof and actually leverage it in your next

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launch. And ideally, when you're
collecting social proof, you're not going to

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do it by asking, hey,
can you write me a testimonial, because

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that's going to put them on the
spot, and if you even do get

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a testimonial out of them, they're
going to write something that's like this was

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a great course and I got so
much value out of it, and I

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loved their teaching style, and the
lessons were really good, and it was

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organized and structured nicely, which cool. That's not very that's not very helpful

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for somebody who who is sitting on
the fence trying to decide whether they want

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to join. Instead, ask them
to jump on a call and ask them

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questions about what they were struggling with
before, about their experience, about their

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results, and then take those answers
and turn those into a testimonial and run

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it past them. So you are
writing the testimonial for them, rather than

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putting the pressure onto them to write
the testimonial because they want to. If

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they've had a great experience, they
want to give you a great testimonial.

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So my experience with this is they
tend to put it off because they're like,

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well, I don't have the time. I want it to be really

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good, so I'm going to put
it off until I have more time to

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do it and I'll think about it
better. And then you don't end up

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with a testimonial, or you end
up with one that doesn't really help your

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ideal client to make a decision about
whether it's right for them or not.

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So we've talked a little bit about
live launching today. That is one of

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the sales processes that I'm a big
fan of for selling your programs and courses

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00:15:54,480 --> 00:15:58,600
and memberships and other online offers.
If you are ready for a sustainable,

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00:15:58,679 --> 00:16:02,399
successful way to sell your I would
love for you to join me inside Launch

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00:16:02,440 --> 00:16:06,279
Magic when I open Doors at the
end of feb and in it you will

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00:16:06,320 --> 00:16:10,360
create a rinse and repeat launch strategy
for more sales of your digital products,

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00:16:10,440 --> 00:16:15,519
program courses, memberships, more on
demand cash injections, and more freedom in

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00:16:15,559 --> 00:16:18,159
your business whenever you want it.
I only run it twice a year,

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00:16:18,200 --> 00:16:22,000
and Doors next open at the end
of feb We start at the start of

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00:16:22,080 --> 00:16:26,639
March. So if you want to
jump on the waitlist and get an invite

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00:16:26,759 --> 00:16:30,080
to that bonus free workshop where I'm
teaching Module one, live and free,

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00:16:30,519 --> 00:16:34,519
shoot me a DM on Instagram at
Stephtaylor dot co send me the word magic,

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00:16:34,960 --> 00:16:38,840
or head on over to steph Taylor
dot co slash Magic and you will

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00:16:38,879 --> 00:16:41,799
get on the waitlist there and I
will send you an invite when I am

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00:16:41,960 --> 00:16:45,720
inviting you to join that workshop.
Now. If you're not already subscribed to

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00:16:45,759 --> 00:16:49,440
the show, hit follow you'll get
each new episodes straight to your podcast app

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00:16:49,480 --> 00:16:53,080
every Monday, Wednesday and Friday.
Thank you so much for listening. Catch

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00:16:53,080 --> 00:16:53,639
you next time.
