WEBVTT

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Ripped of news. You need advice, so you don't have come running.

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Just as as as we can,
show Shooter's gonna help come man, this

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is the Troubleshooter Show. No Tom
Martino. Hey, I'm Tom Martino.

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Welcome to the show. Three O
three seven to one three talk three all

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three seven one three eight two five
five. A very active car day to

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day. Today is Friday, is
car Day, and I call it CARDI

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but I think we decide we're gonna
call it car Friday. But whatever I'm

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we're gonna call it. Just don't
call me late for dinner. I don't

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know what the hell that means.
But anyway, so listen, I'm here.

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I'm doing the show from the studio
the Mothership today because I got my

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car guys in and frankly, I
don't want them to know where I live,

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so I decide to come into the
studio instead of having them at my

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house. I think that's safe to
say, because they are car guys.

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Anyway, Welcome. So, how
many car salesmen does it take to change

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the light bulb? How many?
I would say one, But you have

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to buy a four year warranty.
Well, he's got to check with his

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manager first, yes, right,
and credit life disability, that's all part

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of it. Rodney with JFR Cars
and we have Jeff fake Kimber transmission.

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I think Kevin's going to Saunter in
anytime soon, right? Is Kevin new

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to come in here? Yeah?
Yeah? He said six avenues pretty shared

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and auto tech And were we gonna
have someone else too? Or is that

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just the three of us? And
where's my YouTube morons? I haven't signed

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on are they? Are they up
and running yet? YouTube morons and Facebook

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flunkies? You got them up?
Yep, they're up? Okay, good,

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I gotta get them anyway. I
did a feeble attempt for a live

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video yesterday because I had I put
it in Dack's hands. Deputy Chopper.

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Deputy Chopper was, uh, was
a guest of mine yesterday. I took

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him on a helicopter flight because he's
a former pilot for Denver Police and uh,

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he's one of my YouTube morons.
And then we did a YouTube live

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for about twenty seconds. I mean, it wasn't very long because we were

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weren't getting a very good signal out
there. So it was fun, beautiful

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day. So what's going on in
your life? Let's talk what I I

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just want to say this before I
take Paula. Paula's calling with a problem,

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and you can call two three oh
three Martino twenty four to seven three

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oh three six two seven eight four
sixty six. You can call any time

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and we'll get back to you on
that number. Or you can call three

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oh three seven to one three talk
seven one three A two five. I

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published an article on Newsbreak and also
next Door, and I put a little

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teaser on Instagram about the insurance crisis
affecting condos and town homes, and I

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pissed a lot of people off.
I don't know why. I don't know

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why my articles pissed people off,
because they're meant to help people and to

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inform them the insurance crisis. In
a nutshell, I had people in condos

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saying, you're a liar, blah
blah blah. You know, you're just

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people accuse me. Sometimes what do
they call me? A panicmonger or a

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fearmonger? I'm not. I mean
I hear things on this show. You

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guys, when you sit in on
the show, sometimes you hear stuff and

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you think, God doude, people
know this is happening. So that's the

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same attitude I get. Do people
know this is happening? And what I

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do is I go and publish things, you know, to let people know

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this is happening. You remember that
one time, for example, when packages

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show up at your door and you
have no idea what they are, and

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then you call the guy who's supposed
to be foreigny because oh it was sent

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to you by mistake. Can you
send it to this address? And you

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forward it unknowingly? You become a
chain in a crime and you can get

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in trouble for that until you have
to explain who you are. But you

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are unwittingly an illegal freight forwarder.
People were pissed off at me for writing

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that. Say that never happens.
I talk about moving scams where one mover

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will sign a contract with you online
for a certain price. You never see

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that person again. All they do
is sell the contract to someone else.

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That someone else comes and picks up
the stuff. And when they come to

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pick up the stuff, they say, oh no, no, no,

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this is way more than we thought, and then they get more money.

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Then you never see that person again. Then the person on the other end

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who delivers it says, oh,
we wait it. It was way more

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than we thought. You're gonna have
to pay again, so you pay three

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times. So the one that you
thought was the cheapest turns out to be

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the most expensive. And you're paying
three different people, none of them work

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together. And somebody told me on
next door, oh, that never happens.

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Why the hell are people held bent
on telling me things never happen.

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I don't. Maybe they feel if
they're in denial, it will go away.

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You know. One guy wrote to
me today from newsbreak a comment saying,

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I have a condo, beautiful pool, beautiful amenities, beautiful, this

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beautiful that I only pay nine hundred
and one in dues. That's a lot,

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by the way, but he says, and I have insurance and I

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have everything. I says, yeah, but wait for your next big your

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big insurance loss at that building.
You're going to have an assessment. Here's

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why with condos and town homes,
they're not renewing insurances, or if they

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are, the dues, the premiums
are unbelievably high, or you have to

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accept a very high deductible. In
other words, as a condo development.

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So let's say a condo development,
they have insurance, but when it comes

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to the roof, they put a
deductible on there of sometimes as much as

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five hundred thousand dollars, which is
in essence no coverage. So you get

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a hit storm there, whether you
have a particular unit damage or not.

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A dumb matter, you're in a
collective community and you end up having to

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pay what's called an assessment. Now, even if you have lost assessment coverage

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on your own personal coverage, it
doesn't cover all of it. You're going

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to end up with a big bill. Now there's another problem too, Some

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homeowners' associations can't get insurance, so
now they're going to each owner saying you're

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on your own. Brian Burns,
a compass insurance group, said, Tom,

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we don't even have coverage to write
for people in condos and townhomes for

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the outside of their home. It
doesn't even exist because usually with a condo

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or townhome, you write inside the
home. Now with a town home,

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there are companies that because there's a
roof there on that town home, that

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you could possibly get that covered.
But in a condo, there's no prayer.

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If you have an eight story building
and you're on the fourth floor,

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try to get roof insurance. How
are you going to do that? And

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what part of that roof is yours? So it's going to be a nightmare.

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And I've been writing about it and
pissing people off, but I'm telling

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you, I'm telling you right now, just write it down. I predicted

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the giant real estate recession when people
are getting loans for one hundred and twenty

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five percent of value. And I'm
going to predict this the condo town home

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is an insurance crisis will come to
a head. It will be a major

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deal where people are going to be
trying to dump their condos and town homes

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or the government must step on a
step in with a high risk pool for

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subsidized insurance for congregate living. That
may be the only way to go in

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the future. In fact, they
may have high risk pools for hail belts

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like they do subsidized plans for floodplains, because it's getting to be that outrageous.

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Now we'll go to Paula. Okay, paul by the way, get

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your calls in three h three seven
one three talks seven one three eight two

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five five. Paula, what's new? Not much? What's new with you?

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Well, I'm helping you, and
I hope I can. What is

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going on with you? So,
my husband, I've actually talked to you

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before. My husband in early January
was asked to help mister Richard Kubaki with

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all you called in before, Paula, I have a call on you.

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Yes in January. No, not
in January. It's a couple of years

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ago. Oh, I'm sorry.
Okay, So is this is this problem

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today about that one a couple of
years ago? Yes, sir, it's

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still going on. Okay, So
explain it. Then. What happened?

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Your husband worked for somebody a couple
of years ago? Mm hm he less

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than twenty four hours after I called
you, he was paid. My husband

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ended up going in the business for
himself, started his own company. Big

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problem today? What's the problem today
you're calling about? The problem today is

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mister Richard Kibaki is not paying my
husband. This is the same guy.

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Wait, this is the same guy
he had trouble with years ago. Yes,

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why the hell is he still doing
stuff for him? They mended senses.

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He seemed like he was doing everything. What kind of work did he

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do for this mister whatever his name
is, what what kind of work did

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he do for mister Chebacca Kubaki.
He helped him with a fix and flip.

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So he did some contracting. Yeah, subcontracting is what did he Okay?

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Now did a Chebacca own the house
or was he doing work for the

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seller? He was, I believe
he was. The way my husband explained

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it to me is he had an
investor. Okay, they had a certain

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amount of time to get this house
finished. They got it finished. The

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house is on the market. Okay, So your husband did work for a

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guy on a fix and flip and
did not get paid. Okay, do

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you know that your husband can put
a lien on that house. Uh,

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he doesn't have the information, but
yeah, he's aware. Okay, hold

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on, when when did he complete
When did he complete the job? The

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job was completed mid January. He
received the payment of eight hundred dollars on

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January thirty. First, he's still
owed about eleven hundred and he's not hearing

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from Richard. Okay, there,
this is easy. Put a lien on

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that house. That's very I mean, really truly, that's the quickest thing

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you can do. Now, we
don't mind calling for you. But he

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puts a lien on that house.
He can go to a small claims court

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as well. I don't see how
this guy loses. They can't sell that.

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Did they sell the house already?
Not to my knowledge? Know does

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your husband Your husband is in business
for himself, right, so he must

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he must know how to put a
lien on a house. No, I

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don't know. He's not hot and
he's at work. He's talked about it,

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but he doesn't have enough information.
What do you mean not enough information?

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Uh? Who the investor is?
He doesn't. I don't think he

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needs to know that. Hey,
Kachina, see if you can get Frank

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ball up. Uh, he's a
collection attorney. Hold on a second.

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Let's try to get you some information. Step by step. I'll try to

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get that for you. Hold on, don't hang up. We'll try to

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get you at information. I'm Tom
Martino, proud to represent Waterpros dot net,

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dot com. You don't pay a
cent until you're content. Time for an

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insurance check up free, no obligation. In comparison, call Compass Insurance paying

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00:12:09.799 --> 00:12:13.879
too much your coverage at dozens of
insurance companies find out now three oh three

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seven to seven to one. Help. You'll think you're his only customer when

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you choose Frank durand the real estate
Man dot com to list your home with

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Remax Alliance three oh three nine two
zero sixteen twenty two. Hi Tom Martino,

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your troubleshooter three oh three seven one
three talk seven one three eight two

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five five. Rodney should be arrested
from JFR cars. Did he just order

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a bacon cheeseburger pizza? I think
that's what it was. Yeah, God

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almighty, my mother would be rolling
over to greave bacon cheeseburger pizza. Okay,

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it's anyway, Paula. I got
Frank ball On. He is.

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Frank is the man. He truly, he's a collection attorney. I don't

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want to a little what he does. He's a major collection attorney in town,

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and Frank, I just want some
simple advice. The job was completed

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in January. He didn't get paid. All he knows is the guy he

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worked for, the contractor he worked
for, and he has his own company.

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But he doesn't know the owner or
investor of the property. It's a

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fix and flip. He wants to
get a lien on there before it's flipped.

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What does he do does he need
to know? What does he need

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to know to put a lien on
a place? Well, leans are relatively

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straightforward. There's a form you fill
out, you have to provide the information

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in terms of notice. And the
problem with leans is if they flip right

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away, then you'll get paid.
The problem with liens is a lien has

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you have to perfect the lian and
the way you perfect the lian is by

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suing somebody and getting a judgment.
Right. But if he puts the lien

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on it, though, and it's
for sale, I have a pretty good

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idea they're going to want to pay
him, especially if they really owe him.

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No disagreement there. If really it's
going to be flipped quickly, then

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yes, and they'll get paid because
there's a lean on the property. What's

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on the form that he needs to
know? What does he need to know

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to get that done. Well,
it's just you just have to put I

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don't have the form in front.
No, no, I understand, but

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like you need to know that you
need to know the address obviously, do

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you need to know the actual owner
of record? Well yeah, you just

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look it up, Okay, see
from the address who the owner is,

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and you give notice. I'd give
notice to the contractor the general, and

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I give notice to the owner of
the property. And then the owner is

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going to say, what the heck
is going on? Why do why don't

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you pay the sub Why is the
sub doing doing this to me? And

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the problem is is the owner probably
paid the general and the general obviously didn't

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pay the subcontract probably probably. Now
to look that up, Paula, if

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you have the address, you just
go to those counties. You can go

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to the online and find out who
the owner is or go to a title

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company. It's well worth the effort
to do that. Now, if you

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want, we'll call the guy.
I'll give it to deputy Doc to call

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over right now to do that now, Frank, appreciate it. Frank,

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you bring up a good point,
and I just want to I want to

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just go over that. And the
good point is this without perfecting it.

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So let's say it sits there for
a while. When does a lean drop

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off if you don't do anything with
it. I think it's six months.

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Okay, you don't have a long
period of time. I mean the whole

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idea on these lians mechanic leans is
there's notice, but there's no trial.

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It's not like a replubing action where
you say I have a higher property interest

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in this vehicle and I want it
back. There's no requirements, there's no

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00:16:17.360 --> 00:16:19.960
trial. Then the court doesn't get
involved. That's why it's a very short

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00:16:21.360 --> 00:16:26.200
limited timeframe for people to turn it
around. But if it doesn't happen,

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00:16:26.480 --> 00:16:30.360
you actually have to sue and say, hey, you owe me the money.

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And then you have a problem because
you're really not suing the owner of

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00:16:33.799 --> 00:16:37.960
the property. You're suing the contractor. And that's the problem with general contractors

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00:16:38.320 --> 00:16:42.080
is oftentimes they either go belly up
or they change their names, and it's

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kind of a scam that people deal
with all the time. Well, Frank,

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I appreciate the information you're always willing
to give us. And that's Frank

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Ball And again he does mostly commercial
collections. But if you have a big

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00:16:55.759 --> 00:17:00.480
collection, thrill three six two nine, seven thousand. Listen on this notion

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00:17:00.679 --> 00:17:04.680
here, Paula, I don't want
you to get discouraged Kaschina. Let's have

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00:17:04.799 --> 00:17:08.920
Deputy Doc call over to the guy. It sounds like Chebacca. I know

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00:17:10.000 --> 00:17:12.440
his name wasn't really Chebacca, but
it sounds like that, and have him

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00:17:12.480 --> 00:17:17.480
called Chebacca, figure out what the
hell's going on. And then, Paula,

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every contractor in the world needs to
know how to file a lien,

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00:17:22.319 --> 00:17:26.000
otherwise you really shouldn't be in business. And I think liens do get paid.

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I don't think anyone wants to keep
a lien on their place, and

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especially if they want to sell it. Okay, three zero three, seven

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one to three talk Brian's turned Brian, what's happening with you? Hello,

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00:17:38.079 --> 00:17:42.359
Brian Kaiser? What's going on with
Kaiser? Yes, good morning, Thank

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00:17:42.400 --> 00:17:47.000
you for taking my call. Yes, man, what's happening? Okay?

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So I've had issues with Kaiser now
for the last seven years. You know,

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I think Kaiser is usually a pretty
damn good company. What are some

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of your problems, man, Yeah, some of the issues are This goes

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back to a very serious car acident
seven years ago. Fully dismissed by Kaiser,

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00:18:04.480 --> 00:18:08.039
got help outside of Kaiser, ended
up with about six months of physical

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00:18:08.079 --> 00:18:14.240
therapy. Year and a half ago, I had a wellness exam with Kaiser

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00:18:14.319 --> 00:18:18.480
as a Medicare prevention exam. No
plan was put in place. I found

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00:18:18.480 --> 00:18:22.240
a four page complaint was no,
wait wait what was not put in place?

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00:18:23.640 --> 00:18:27.279
Yeah, so this is a wellness
Medicare prevention plan. No, I

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00:18:27.319 --> 00:18:32.240
get well, oh wait, so
you're on Medicare. That is correct,

246
00:18:32.400 --> 00:18:36.279
So it's a Medicare advantage plan.
Really, isn't it just a different kind?

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00:18:36.880 --> 00:18:41.440
Yes, that's correct. Okay,
And and what let's get right to

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the problem. What is the problem. The problem is I have a good

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00:18:45.799 --> 00:18:51.559
healthcare team, and that's why I
said Kaiser. The problem is dealing with

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00:18:51.680 --> 00:18:59.519
incompetence of member services and not being
able to directly answer my Okay, that's

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00:18:59.519 --> 00:19:03.799
what I'm ansaing you. Now,
what is your question? You're not getting

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00:19:03.799 --> 00:19:10.279
answered? Tell me the issue.
So two last issues. One was back

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00:19:10.359 --> 00:19:17.160
in the December where I was denied
vision. I were benefits through my Medicare

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00:19:17.160 --> 00:19:21.480
advantage players got it. I had
to fight and fight and fight to get

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00:19:21.519 --> 00:19:26.559
that. I finally spoke with a
director of Optometry a regional director and that

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00:19:26.799 --> 00:19:30.279
was resolved. Well, I don't
want to hear about what was resolved.

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00:19:30.400 --> 00:19:34.240
I want to hear about your problem
today. Are you just calling with general

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00:19:34.279 --> 00:19:41.599
frustration and communication? My question to
talk for you is how do I navigate

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00:19:41.000 --> 00:19:48.480
around Heiser? Filing complaints with Kaiser
through their case? Basically specialist doesn't do

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00:19:48.519 --> 00:19:52.720
any good and nothing? What is
your current No, I get what you're

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00:19:52.759 --> 00:19:57.119
saying. It sounds like you're just
frustrated with a lack of communication. What

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00:19:57.200 --> 00:20:00.880
I'm going to ask you, though, is what do you want to complain

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00:20:00.920 --> 00:20:06.319
about right now? Just your the
whole system and how they communicate or what

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00:20:07.359 --> 00:20:12.720
that is correct? The whole system
of communication and not being able to resolve

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some issues that have been in the
past, or it takes time to resolve.

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In other words, every time something
comes up, it's a major pain

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00:20:18.960 --> 00:20:22.559
in the ass to get through to
somebody. Is that what you're saying?

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That that's correct? Tom as to
get the correct information. And here's just

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00:20:27.000 --> 00:20:33.480
another example. I was given wrong
information for a test for an aultstoun.

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00:20:33.799 --> 00:20:38.000
Yeah, I called Kiser. They
fully admitted there's a mistake. They're trying

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00:20:38.039 --> 00:20:44.200
to correct it. They never contacted
me. I contact the head of radiology.

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00:20:44.359 --> 00:20:49.680
Yes, you had no idea that
wrong tests were going out. Okay,

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00:20:49.720 --> 00:20:53.319
now here's what I'm going to tell
you. There's probably you're not going

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00:20:53.400 --> 00:21:00.000
to love this. There's probably not
a direct solution for what you're going through

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00:21:00.279 --> 00:21:07.480
because Kaiser's not the only one that
has these issues with communication. You know,

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00:21:07.720 --> 00:21:11.440
here's what's weird. With online access
and everything that we have now,

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00:21:11.960 --> 00:21:19.119
the interpersonal talking to and problem solving
is going away. You try talking to

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00:21:19.440 --> 00:21:25.279
like for example, ups or eBay
or just pick a company, you can't.

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00:21:25.480 --> 00:21:29.119
In fact, Frontier has no way
to talk to them. It's it's

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00:21:29.160 --> 00:21:33.440
frustrating. It's honest to god,
frustrating. I don't know if there's an

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00:21:33.480 --> 00:21:37.799
answer. I don't. I really
don't know if there's an answer other than

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00:21:38.119 --> 00:21:41.240
you know what, here, here's
what we can. Have you ever talked

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00:21:41.240 --> 00:21:48.960
to the patient's advocate at Kaiser?
No? I have not. Now there's

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00:21:49.000 --> 00:21:55.920
an onmbudsman or patient advocate with almost
every insurance company, and you've never actually

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00:21:56.000 --> 00:22:03.519
tried to talk to them, not
the patient advocate. I have no information.

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00:22:03.759 --> 00:22:08.519
There's a Color insurance I can follow
complaints through them as well. I've

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00:22:08.599 --> 00:22:12.839
not spoken to a patient advocate?
Is this part of Kaider tom or is

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00:22:14.200 --> 00:22:23.480
every single health care facility has a
patient advocate? And let me think I'm

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00:22:23.519 --> 00:22:29.519
trying to find it's really weird,
man, You're not the only one.

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00:22:29.559 --> 00:22:33.559
If you look online, there are
so many, so many complaints. But

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00:22:33.759 --> 00:22:41.240
there's so many complaints about all health
health insurance, I mean, and in

292
00:22:41.279 --> 00:22:44.680
fact, you can go anywhere and
find complaints. I'm trying to find the

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00:22:44.720 --> 00:22:48.799
patient advocate's number, and I'm live. It's hard to do that. Well,

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00:22:48.799 --> 00:22:55.079
I'll peruse this well, but there
absolutely is one. Okay, have

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00:22:55.160 --> 00:23:02.400
you called member services representative? Oh, I've booken the numerous times I've filed

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00:23:02.880 --> 00:23:07.599
over the last year and a half, probably fifteen grievance, I've booken members.

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00:23:07.680 --> 00:23:11.119
This is part of the public's member
service. So, in other words,

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00:23:11.160 --> 00:23:18.400
they never ever address the problem.
Ever, I get the toller running

299
00:23:18.359 --> 00:23:22.279
around, the complete run abound.
When you say run around, give me

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00:23:22.359 --> 00:23:26.960
a specific example of a run around. Absolutely, I'll give you an example.

301
00:23:26.559 --> 00:23:33.839
I had inquired why when blood tests
that it ordered through Kaiser don't secure

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00:23:33.160 --> 00:23:40.000
on my website so I can see
that they've been ordered. I don't see.

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00:23:40.039 --> 00:23:44.279
These are things that you're never going
to get an answer to I don't

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00:23:44.319 --> 00:23:47.759
know what to man. You know
what, if anyone has an idea,

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00:23:48.400 --> 00:23:52.839
you're you're you're asking about procedural things. If your blood tests, you can't

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00:23:52.839 --> 00:23:56.319
see the blood tests that were ordered
online? Right, is that what your

307
00:23:56.359 --> 00:24:00.680
one complaint is? Well, yes, but if I could just finish you,

308
00:24:00.799 --> 00:24:06.920
that was my complaint. But this
went to a case specialist who proceed

309
00:24:07.000 --> 00:24:11.319
to tell me that my blood tests
had never been ordered and they had been

310
00:24:11.440 --> 00:24:15.960
ordering. So then I get a
call from the case specialists asking me what's

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00:24:17.000 --> 00:24:22.920
the original agreements before? Okay,
see, you know what I don't know.

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00:24:22.039 --> 00:24:26.039
I mean, I wish I could
tell you. We're going to get

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00:24:26.039 --> 00:24:30.400
to the bottom of this, Brian, I swear to God, I'm just

314
00:24:30.480 --> 00:24:36.359
being honest with you. There's no
way to Let's see if Integra has a

315
00:24:36.400 --> 00:24:40.200
contact there. That's the best we
can do. They probably don't, but

316
00:24:40.319 --> 00:24:42.400
let's ask Integra. That's the best
we can do. See if they have

317
00:24:42.440 --> 00:24:45.920
a behind the scenes contact. We
don't have an angel there, right.

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00:24:47.440 --> 00:24:49.359
And I don't know if Mark and
SEUs are listening today. I know they're

319
00:24:49.400 --> 00:24:53.359
out on vacation. Sometimes they listen. I'd love to know if Mark has

320
00:24:53.400 --> 00:24:57.319
ever had to go through them and
what he has done? Because I know

321
00:24:57.359 --> 00:25:00.880
he has Kaiser. We have kaiser
at our shop. What have you ever

322
00:25:00.920 --> 00:25:04.200
had to resolve it? I just
went through everything with my knee and everything.

323
00:25:04.279 --> 00:25:08.160
You know, three different doctors or
different no problem, nothing. I

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00:25:08.240 --> 00:25:11.960
wonder if this guy just I don't
know. I mean, if you want

325
00:25:11.960 --> 00:25:14.799
to look for issues, Yeah,
there's delays, there's issues, there's you

326
00:25:14.920 --> 00:25:22.839
there. Maybe the advantage plan is
different. Yep, go with a sure

327
00:25:22.920 --> 00:25:26.440
thing Denver's Best roofer Excel Roofing dot
com. You don't pay a cent until

328
00:25:26.480 --> 00:25:33.680
you're content. Time for an insurance
checkup free, no obligation. In comparison,

329
00:25:33.799 --> 00:25:38.680
call Compass Insurance paying too much your
coverage at dozens of insurance companies find

330
00:25:38.720 --> 00:25:41.920
out now three all three seven to
seven to one help. You'll think you're

331
00:25:41.920 --> 00:25:45.839
his only customer when you choose Frank
durand the real estate Man dot com to

332
00:25:45.920 --> 00:25:51.640
list your home with Remax Alliance three
oh three nine two zero sixteen twenty two.

333
00:25:56.559 --> 00:26:02.799
Hi Tom Martine, you are a
troubleshooter three oh three seven one three

334
00:26:02.880 --> 00:26:10.119
talk three oh three seven one three
eight two five five. So Steve is

335
00:26:10.240 --> 00:26:17.279
next? And and Steve is precisely
by the way, one of the reasons

336
00:26:17.720 --> 00:26:21.680
I wrote that article. I mean, I've had several calls to the show.

337
00:26:22.519 --> 00:26:29.319
But Steve's friend Brenda called me and
I said, have Steve call the

338
00:26:29.359 --> 00:26:36.480
show because this is a crisis and
it is affecting many many people. Steve,

339
00:26:36.559 --> 00:26:41.000
give your story, sir. Yeah, hey, Tom, thanks for

340
00:26:41.319 --> 00:26:45.960
taking my call today. Uh So, Uh, I live in a hoa

341
00:26:47.079 --> 00:26:52.680
community of about three hundred homeowners,
and last year the community experienced tail damage,

342
00:26:53.079 --> 00:26:59.200
uh in one month end. And
it's basically it's basically a condominium community,

343
00:26:59.279 --> 00:27:03.079
meaning that's what the laws are,
the condominium laws, right, correct,

344
00:27:03.240 --> 00:27:07.960
Yeah, as I understand it.
Correct, yeest, So there was

345
00:27:07.960 --> 00:27:15.359
a hailstorm damages in later in the
year, right at the very end of

346
00:27:15.400 --> 00:27:22.839
the year. The management company and
the HIA board and formed the entire community

347
00:27:22.920 --> 00:27:30.359
that the insurance contract, thank god, the deductible covered all of the millions

348
00:27:30.359 --> 00:27:34.880
of dollars of damage and they were
going to replace roasts and windows, but

349
00:27:34.960 --> 00:27:40.599
hold on, hold on, hold
on. So they said that there was

350
00:27:40.680 --> 00:27:47.680
a deductible, but they had enough
money to cover it. Uh correct,

351
00:27:47.799 --> 00:27:53.720
Okay, go ahead then, And
that was late late in twenty twenty three

352
00:27:53.839 --> 00:28:00.319
and the major hailstorm damaged not just
the roof, it damaged. It damaged

353
00:28:00.359 --> 00:28:06.799
some windows and trim around windows as
well. Okay, go ahead, And

354
00:28:07.359 --> 00:28:15.480
therefore people were homeowners are feeling very
comfortable. And then the middle of February,

355
00:28:15.759 --> 00:28:19.839
three or four months later, we
get a email. Homeowners all got

356
00:28:19.839 --> 00:28:27.880
an email from the board and the
management company saying that oops, there is

357
00:28:27.920 --> 00:28:34.200
going to be an assessment up to
and exceeding twenty thousand dollars. Yeah,

358
00:28:34.319 --> 00:28:40.839
that's what everyone's facing. So yeah, now I want to explain a couple

359
00:28:40.880 --> 00:28:45.000
of things here because while you think, and I'm not saying you, but

360
00:28:45.200 --> 00:28:49.519
collectively, some of the people may
think, gotcha, they already told us

361
00:28:49.519 --> 00:28:53.279
they had enough money. Now they're
coming back. The fact that they told

362
00:28:53.319 --> 00:29:02.240
you they had enough money does not
create an obligation for them or at Okay,

363
00:29:02.000 --> 00:29:04.759
So that's the first thing you need
to know. There was no contract.

364
00:29:06.000 --> 00:29:08.640
When they had a salestorm, they
went into their coffers, they probably

365
00:29:08.680 --> 00:29:15.880
read over their policy and they probably
concluded no problem. They prematurely told the

366
00:29:15.880 --> 00:29:19.640
homeowners, no problem, we got
enough money to cover the deductible. We're

367
00:29:19.680 --> 00:29:23.799
good. Then they come back,
Uh oh, there's going to be a

368
00:29:23.839 --> 00:29:29.400
deductible. So the main thing I'm
trying to bring out here, Steve,

369
00:29:29.559 --> 00:29:33.160
is the fact that they notified you
they had enough, and now they're saying

370
00:29:33.200 --> 00:29:37.960
they don't. That doesn't really do
anything for you. But let's say it

371
00:29:37.960 --> 00:29:41.400
did. I mean, I'm talking, by the way, for people who

372
00:29:41.440 --> 00:29:45.960
are listening, similar things have happened. You're not the only one, but

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00:29:45.039 --> 00:29:53.680
Steve, I'm a fan. I
think the issue is with the assessment.

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00:29:53.799 --> 00:30:00.039
Homeowners are asking for a documentation and
more information and mainly get and they should

375
00:30:00.039 --> 00:30:04.359
get every penny of it. You're
absolutely right. For example, if you

376
00:30:04.440 --> 00:30:07.960
do the math, then you think, because I know Brenda when she called

377
00:30:07.960 --> 00:30:12.880
me said hey, by the way, Brenda's a news person here and I

378
00:30:12.920 --> 00:30:18.359
know Brenda my wife and I know
Brenda for years. So Brenda said,

379
00:30:18.480 --> 00:30:22.039
Tom, when you do the math, the money that man's paying just for

380
00:30:22.160 --> 00:30:25.920
his half of the duplex is about
what it would cost to me went out

381
00:30:25.920 --> 00:30:29.920
and got a roof done. So
where's the coverage? And here's what I

382
00:30:29.960 --> 00:30:33.480
said. You can't look at it
that way. In a condominium community,

383
00:30:33.599 --> 00:30:41.039
it's the aggregate of all damage and
then it's divided indiscriminately. It doesn't matter

384
00:30:41.079 --> 00:30:45.839
how much damage you have. In
fact, your building could let's say your

385
00:30:45.880 --> 00:30:48.400
building had zero damage. Do you
know you could still end up with an

386
00:30:48.440 --> 00:30:53.839
assessment. Yes, okay, because
you're in a collective community. Okay,

387
00:30:55.039 --> 00:30:59.359
So that dismisses the notion that twenty
thousand dollars will get me a roof.

388
00:30:59.400 --> 00:31:03.519
However, when you multiply that twenty
thousand dollars, let's say, by every

389
00:31:03.559 --> 00:31:07.279
single owner, and the money just
doesn't make sense. Now you got to

390
00:31:07.279 --> 00:31:11.440
start asking questions like you're saying,
wait a minute, what coverage do we

391
00:31:11.519 --> 00:31:15.759
have? Well, you see,
it might be that they read their policy

392
00:31:15.799 --> 00:31:18.279
wrong, and it could and you, by the way, they should be

393
00:31:18.279 --> 00:31:22.920
accountable to you for each and every
penny. But it could be that there

394
00:31:22.960 --> 00:31:26.680
is no coverage for roofs. It
could be it could be that the deductible

395
00:31:26.799 --> 00:31:30.680
is so high on roofing you don't
have coverage. But you bring up a

396
00:31:30.680 --> 00:31:34.880
good point. I want to get
someone on who does the HOA forum.

397
00:31:36.240 --> 00:31:41.440
He's an expert in Hoa's on how
you get accountability. Hold on Kachina,

398
00:31:41.519 --> 00:31:48.279
we need to get stand the amen
on she's currently ordering to leave her alone,

399
00:31:48.319 --> 00:31:52.400
go with a sure thing Denver's Best
roofer Excel Roofing dot com. You

400
00:31:52.400 --> 00:32:00.599
don't pay a cent until you're content. Time for an insurance checkout free no

401
00:32:00.680 --> 00:32:06.599
obligation comparison call Compass Insurance paying too
much your coverage at dozens of insurance companies

402
00:32:06.680 --> 00:32:08.680
find out now three oh three seven
to seven to one. Help. You'll

403
00:32:08.680 --> 00:32:13.519
think you're his only customer when you
choose Frank durand the real estate Man dot

404
00:32:13.559 --> 00:32:17.279
com to list your home with Remax
Alliance three oh three nine two zero sixteen

405
00:32:17.359 --> 00:32:25.960
twenty two. Hi, Tom Martino, you're a troubleshooter. Okay, Now

406
00:32:25.960 --> 00:32:30.279
we're gonna we're gonna get stand the
hoa man Kitschina, Let's get Stan the

407
00:32:30.400 --> 00:32:34.559
hoa Man to talk to Steve.
I want to find out Jim's got a

408
00:32:34.599 --> 00:32:37.400
car question. Today? Today is
car Day. Jim wants to talk about

409
00:32:37.400 --> 00:32:39.720
a car lease. Go ahead,
Jim, what's going on? Hi?

410
00:32:39.920 --> 00:32:45.200
I'm into a car lease about two
and a half years out of a four

411
00:32:45.279 --> 00:32:49.799
year lease. Yes, and this
was a lease on a new car.

412
00:32:49.880 --> 00:32:55.839
Right, it was not a brand
new car. No, it was it

413
00:32:55.960 --> 00:33:00.640
was a loaner car from the dealers. Okay, got it? Got it?

414
00:33:00.759 --> 00:33:07.359
So you're in your second year of
afore year lease. Yeah, I

415
00:33:07.440 --> 00:33:10.400
mean yeah, got it. So
what's going on? Man? Well,

416
00:33:10.519 --> 00:33:15.599
I'm just wondering how difficult is it
to get out of those It's not difficult,

417
00:33:15.599 --> 00:33:19.400
but I'm going to tell you it
will never pay. And you got

418
00:33:19.440 --> 00:33:22.240
to listen to me when I say
this. When I say never pay,

419
00:33:22.559 --> 00:33:24.240
I mean I don't care what they
show you. It will never pay,

420
00:33:24.599 --> 00:33:30.519
never, ever, ever, ever
pay. Okay, you have a certain

421
00:33:30.559 --> 00:33:36.599
amount to pay on that lease.
There's an early termination penalty. There's also

422
00:33:37.920 --> 00:33:40.039
listen here, when you do the
math, you're going to end up paying

423
00:33:40.079 --> 00:33:43.880
the entire lease. So you're going
to have to figure out how to get

424
00:33:43.920 --> 00:33:47.359
that over to a new car.
And if you do it, most likely

425
00:33:47.519 --> 00:33:50.880
they're going to add it. They're
not going to give you any value for

426
00:33:50.920 --> 00:33:54.319
the car itself. I'm telling you
the number one thing I say when people

427
00:33:54.319 --> 00:33:57.960
want to lease a car, the
number one thing. There's nothing wrong with

428
00:33:58.039 --> 00:34:00.759
leasing the car at all. In
fact, sometimes it's wise you only pay

429
00:34:00.799 --> 00:34:05.000
for what you use. But here's
the problem with the lease. Okay,

430
00:34:05.119 --> 00:34:08.159
if you're not going to stay in
the lease, you are screwed. The

431
00:34:08.239 --> 00:34:13.800
other one is the other one is
if you're going to go substantially over the

432
00:34:13.880 --> 00:34:19.679
lease terms and conditions, Rodney,
I don't want you to. You don't

433
00:34:19.679 --> 00:34:22.199
have to agree with me on this, but I say there's no way to

434
00:34:22.199 --> 00:34:24.800
get out of a lease. Have
you gotten people out of leases where they

435
00:34:24.840 --> 00:34:30.440
at least truly don't lose money?
I have got Now tell me how it

436
00:34:30.480 --> 00:34:35.400
all depends on what you paid for
the lease the car on the obviously yes,

437
00:34:35.519 --> 00:34:37.639
yes, so you can get out
of it that way. Go with

438
00:34:37.679 --> 00:34:40.880
a sure thing Denver's Best roofer Excel
Roofing dot com. You don't pay a

439
00:34:40.960 --> 00:34:49.159
cent until you're content. Time for
an insurance check up free, no obligation.

440
00:34:49.239 --> 00:34:52.679
In comparison, call Compass Insurance paying
too much your coverage at dozens of

441
00:34:52.679 --> 00:34:57.280
insurance companies find out Now three oh
three seven to seven to one help.

442
00:34:57.440 --> 00:35:00.960
You'll think you're his only customer when
you choose for ain't durand the real estate

443
00:35:00.079 --> 00:35:05.480
Man dot com to list your home
with Remax Alliance three oh three nine two

444
00:35:05.559 --> 00:35:22.119
zero sixteen twenty two ripped up news
so you don't have run incious stas as

445
00:35:22.199 --> 00:35:29.599
we can, Shooter's gonna help,
come man. This is the Troubleshooter Show,

446
00:35:30.199 --> 00:35:34.239
No Tom Martinez. Hey, I'm
Tom Martino. Welcome to the show.

447
00:35:34.760 --> 00:35:37.159
What's going on in your life?
This hour brought to you by eight

448
00:35:37.199 --> 00:35:42.119
eight eight Heating dot Com. If
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449
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450
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451
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452
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eight Heating dot Com, your high
efficiency specialist. Three oh three seven seven

453
00:35:55.719 --> 00:36:00.559
zero two seven seven six seven seven
zero two seven six Welcome. So listen,

454
00:36:01.559 --> 00:36:05.119
we're talking all kinds of things today. I want to get right to

455
00:36:05.199 --> 00:36:08.039
this. Okay, we got stand
the HOA man. I'm going to all

456
00:36:08.079 --> 00:36:10.559
of your calls. I haven't forgotten
about any of you. Stand the hoa

457
00:36:10.679 --> 00:36:16.679
man. Stan, Listen. You
know the insurance crisis is hitting condo and

458
00:36:17.280 --> 00:36:23.360
hoa's and high deductibles and whatever,
and people are being socked with giant assessments.

459
00:36:23.440 --> 00:36:27.400
My god, they have a hailstorm, they get a letter, they

460
00:36:27.480 --> 00:36:30.079
got to pay twenty grand. Think
about that. You've been hearing about it,

461
00:36:30.159 --> 00:36:36.199
right, Stan, absolutely now here's
the deal. Steve says, Look,

462
00:36:36.840 --> 00:36:38.519
it is what it is. If
it turns out, we have a

463
00:36:38.559 --> 00:36:43.239
giant deductible. If it turns out
I need money to pony up, I

464
00:36:43.280 --> 00:36:45.519
need to do it. But he
asked a very good question, how do

465
00:36:45.599 --> 00:36:50.840
we know? How do we know? So he's a he's an owner,

466
00:36:51.159 --> 00:36:53.639
and Steve wants to know, how
do I get accountability? Steve, have

467
00:36:53.800 --> 00:37:00.920
you or other owners asked for the
breakdown? Yeah? Well, first off,

468
00:37:01.159 --> 00:37:07.360
all homeowners are asking for information,
Uh which which would which would give

469
00:37:07.440 --> 00:37:10.719
us the breakdown? But just information
what they should They should have sent that

470
00:37:10.840 --> 00:37:15.639
with your with the assessment letter.
They should have sent this. Here's how

471
00:37:15.679 --> 00:37:20.199
much damages we sustained. Here's how
much the insurance is covering. Here's how

472
00:37:20.280 --> 00:37:22.360
much we need to cover. Here's
how much it is per owner. They

473
00:37:22.360 --> 00:37:27.719
didn't do that in your assessment letter. Yeah, the assessment letter has not

474
00:37:27.760 --> 00:37:30.519
been sent. They've only said that
it's coming. It's going to be sent.

475
00:37:30.599 --> 00:37:36.159
But but people homeowners are requesting what
damage was done to which homes?

476
00:37:36.360 --> 00:37:40.079
Uh? No, see that is
the Steve. I'm gonna tell you something

477
00:37:40.920 --> 00:37:45.239
that truly is the wrong question to
be asking. Kenn n h U A

478
00:37:45.400 --> 00:37:49.599
do that. I'll ask Stan if
they're required to do that. But you

479
00:37:49.599 --> 00:37:53.400
know what your people don't understand is
my home wasn't I'm not paying that much.

480
00:37:53.440 --> 00:37:57.440
I didn't have that much damage.
It's not going to work that way.

481
00:37:57.679 --> 00:38:01.119
What what people in condominium association need
to put out of their head is

482
00:38:01.159 --> 00:38:07.639
that they're only paying for their own
unit. They're not. So if your

483
00:38:07.679 --> 00:38:10.199
owners want to know, we want
to know each and every building and what

484
00:38:10.320 --> 00:38:14.800
was damage on each and every building, It's not going to happen, at

485
00:38:14.920 --> 00:38:17.880
least I don't think it is.
Stan. What would the HOA be required

486
00:38:17.920 --> 00:38:23.480
to let them to show them?
Well, this gets a little complex.

487
00:38:24.199 --> 00:38:32.559
Has and management companies are notorious for
billing homeowners without invoices. In fact,

488
00:38:32.599 --> 00:38:37.199
it happens every time. Oh no, I'm not for that. But what

489
00:38:37.920 --> 00:38:42.199
he's asking, he's asking for a
detailed breakdown of where the damages are.

490
00:38:43.559 --> 00:38:50.920
Right, and one of the main
issues complaints is just what you're talking about.

491
00:38:51.119 --> 00:38:52.440
They give you the silent treatment.
They don't give it to you.

492
00:38:52.559 --> 00:38:58.119
They say it's proprietary. This is
not proprietary, right, Like you want

493
00:38:58.159 --> 00:39:01.159
to know the details of a biddering. Now they should be able to look

494
00:39:01.199 --> 00:39:06.719
at the insurance adjusters report. They
should be able to look at the contractor's

495
00:39:06.800 --> 00:39:12.039
report. But you can't expect the
HUA or management company to make a separate

496
00:39:12.119 --> 00:39:16.320
spreadsheet showing each and every building and
what's this and what's that. That's not

497
00:39:16.400 --> 00:39:21.039
what we're requesting, Tom, I'm
sorry. We are just requesting for the

498
00:39:21.039 --> 00:39:25.679
two information on your asked the what
what was the insurance appraisal? What what

499
00:39:25.719 --> 00:39:29.960
did the adjustter come back with?
Good? And then and then what what

500
00:39:29.960 --> 00:39:32.000
were the beds that were in the
bids from the contractors? Right? You

501
00:39:32.039 --> 00:39:36.079
want to look at the bids,
now, Stan, They should they should

502
00:39:36.079 --> 00:39:39.840
be able to hear all of that, right, yes, except if it's

503
00:39:39.920 --> 00:39:45.679
proprietary and it gives if the details
of the bid, but they should be

504
00:39:45.719 --> 00:39:49.599
able to see the bids that came
in, yes at a certain yeah the

505
00:39:49.639 --> 00:39:54.800
answers, yes, okay, So
what are they not doing or it sounds

506
00:39:54.840 --> 00:39:58.840
to me like they didn't even send
out the assessment letter yet, Steve,

507
00:39:59.280 --> 00:40:04.159
So that's correct, and so homeowners
are wondering when that assessment letter comes,

508
00:40:04.599 --> 00:40:09.440
what do they do without any information
or background? Okay, of the things

509
00:40:09.440 --> 00:40:14.280
we first, let's hope they send
out the assessment letter with that information on

510
00:40:14.360 --> 00:40:20.199
it. Okay, but do they
have a meeting between now and when the

511
00:40:20.280 --> 00:40:29.079
letter will come out? There is
an upcoming board meeting when next week?

512
00:40:29.920 --> 00:40:32.960
Okay, Steve, and the some
of these things are on the agenda,

513
00:40:32.960 --> 00:40:37.440
p Steve. Then you need to
get a contingency of homeowners not to bitch

514
00:40:37.480 --> 00:40:42.280
and moan. I'm telling you where
homeowners go wrong. What they don't understand.

515
00:40:43.079 --> 00:40:45.559
They are the h O Way.
If they give the HA Way trouble,

516
00:40:45.760 --> 00:40:52.920
they're giving themselves trouble. Now,
what you don't want are kickbacks and

517
00:40:52.000 --> 00:40:59.719
cheating and underhandedness, hiring friends,
inflating prices. That does happen, but

518
00:40:59.760 --> 00:41:02.000
probably not as much as we think
it does. But it does happen.

519
00:41:02.679 --> 00:41:07.719
But you have every single right at
that meeting, right stand for them to

520
00:41:07.840 --> 00:41:14.760
ask for they can actually see they
could. They should duplicate the adjusters report

521
00:41:14.920 --> 00:41:21.280
and the contractor's bid. Right.
I have no problem. You are correct.

522
00:41:21.599 --> 00:41:24.039
Here's the problem. Let's say they
go there and they make the requests,

523
00:41:24.079 --> 00:41:29.119
make the requests verbally in writing,
do things in writing? What happens

524
00:41:29.719 --> 00:41:35.639
when they say no? Or let's
if they say yes but never deliver it.

525
00:41:36.119 --> 00:41:38.280
What does a homeowner do okay,
good, good? What do they

526
00:41:38.320 --> 00:41:43.440
do? What do they do?
Well? The answer is the same as

527
00:41:43.519 --> 00:41:47.599
about ninety percent of the HOA homeowner
complaints. They have one, they have

528
00:41:47.679 --> 00:41:51.400
to go to court. They can
use small claims court. There's a risk

529
00:41:51.519 --> 00:41:54.639
there they could lose thousands of dollars
if they don't win the case. Okay,

530
00:41:54.840 --> 00:41:58.800
and they probably want to get their
own lawyer. That's not the way

531
00:41:58.800 --> 00:42:04.199
to settle these is no oversight of
the HOA or property management industry in this

532
00:42:04.320 --> 00:42:07.800
state. You have to go to
court. And when you tell people that,

533
00:42:07.840 --> 00:42:09.800
they get this blank look on their
face. They say, well,

534
00:42:09.800 --> 00:42:14.400
what about the HOA office that we
have in the state. They have no

535
00:42:15.119 --> 00:42:20.639
investigative authority on any of this or
can render decisions. So you're telling me

536
00:42:20.719 --> 00:42:27.039
if an HOA wants to be crooked, all a homeowner would have to have

537
00:42:27.159 --> 00:42:30.039
to spend the money to go after
them. That's one hundred percent correct,

538
00:42:30.480 --> 00:42:36.079
and then after that could be assessed
with legal fees. If they lose that

539
00:42:36.199 --> 00:42:39.039
case, you better be prepared to
past five, six, ten thousand bucks

540
00:42:39.480 --> 00:42:45.840
of that court case, even if
it's in small claims of the legal expenses.

541
00:42:45.840 --> 00:42:49.639
You know, well, then here's
what they need. They need to

542
00:42:49.719 --> 00:42:54.599
use the bylaws to attend meetings and
get information and information is not delivered.

543
00:42:55.119 --> 00:43:00.440
They need their strength in numbers.
They need to ouse the board. That's

544
00:43:00.440 --> 00:43:05.639
what they have to do, or
fire the management company. Understand and stand.

545
00:43:05.719 --> 00:43:08.280
I don't care what you say.
You don't need court to rally owners

546
00:43:08.559 --> 00:43:15.920
to oust a board. You would
be surprised how difficult it is because homeowners

547
00:43:16.599 --> 00:43:22.719
get intimidated by the current board.
And I've move been over this so many

548
00:43:22.719 --> 00:43:29.320
times. Just to get a signature
on a recall is extremely difficult. I've

549
00:43:29.320 --> 00:43:32.480
had people who have been successful in
it, and there were repercussions in it,

550
00:43:32.840 --> 00:43:37.000
but those year down to the end
of the line about resolving this or

551
00:43:37.039 --> 00:43:42.320
getting the issue. Okay, thank
you for bringing reality to the situation.

552
00:43:42.440 --> 00:43:51.079
The HA Forum, what is your
website? San Colorado hoa forum dot com.

553
00:43:51.239 --> 00:43:54.239
You know we need a board with
more teeth at the state level to

554
00:43:54.320 --> 00:44:00.400
help homeowners. I'm serious, because
they're little governments that are unregulated, like

555
00:44:00.519 --> 00:44:05.760
where we have bills. We've been
We've gotten them through, We've gotten sponsors

556
00:44:05.760 --> 00:44:08.239
for the last I don't know how
many years. I've been at this for

557
00:44:08.280 --> 00:44:14.280
at least eight years, and they
keep getting defeated, don't they pardon me,

558
00:44:14.599 --> 00:44:20.159
They keep getting defeated, defeated,
they send lobbyists one case, they

559
00:44:20.199 --> 00:44:22.639
send them for Virginia. But here's
what I want to know, Stan and

560
00:44:22.719 --> 00:44:30.079
again, we are ruled and heavily
ruled by Democrats, and I want to

561
00:44:30.119 --> 00:44:36.079
say, this is one area where
you would think Democrats would want this regulation.

562
00:44:36.159 --> 00:44:42.760
I'm serious. Democrats historically have been
for this kind of regulation. They

563
00:44:42.840 --> 00:44:49.480
have been I agree, and that
you'd be surprised what happens down there.

564
00:44:49.679 --> 00:44:55.920
The Democrats don't even support their fellow
constituents in the legislature. It's a crazy

565
00:44:55.960 --> 00:45:00.800
thing. We have five bills coming
up this time in h away reform,

566
00:45:00.079 --> 00:45:05.199
and one of them is very very
Two of them property management licensing, trying

567
00:45:05.199 --> 00:45:10.920
to get that reenacted, and foreclosure
reform. I can predict this real quickly

568
00:45:12.320 --> 00:45:16.079
with what you were referring to as
these increases in special assessments, Yes,

569
00:45:16.239 --> 00:45:22.400
in your regular assessment and insurance.
These are not only they're off the board

570
00:45:22.480 --> 00:45:27.159
or skyrocketing. We are going to
see by midyear. I would be surprised

571
00:45:27.159 --> 00:45:31.119
if we didn't a lot more foreclosures. Oh, we're gonna see a ton

572
00:45:31.440 --> 00:45:36.239
I'm going to tell you there is
going to be a glut of town homes

573
00:45:36.239 --> 00:45:39.480
and condos on the market and values
are going to plummet. Now, Jim

574
00:45:39.840 --> 00:45:45.400
Jersey, Steve, here's what you
need to do. I'm hoping your board.

575
00:45:45.880 --> 00:45:51.480
Is your board crazy or do you
think they're cooperative? Homeowners here would

576
00:45:51.519 --> 00:45:54.199
say they're not have not been cooperative. Then you need to start hold on.

577
00:45:54.360 --> 00:45:57.599
You need to start doing some legwork. You need to go to that

578
00:45:57.679 --> 00:46:02.199
meeting, get people there to demand
and information and then go about trying to

579
00:46:02.280 --> 00:46:07.800
oust them. And another thing I
didn't even get into and I don't want

580
00:46:07.840 --> 00:46:17.599
to are proxies and how proxies perpetuate
the power because some homeowners associations accept proxies,

581
00:46:19.039 --> 00:46:23.079
meaning that people who don't care give
their right to vote to someone else.

582
00:46:23.599 --> 00:46:31.360
Sometimes you can have one person that
carries the weight of almost a majority,

583
00:46:32.199 --> 00:46:37.599
one person, Steve, so understand
Toime. We won't get into this,

584
00:46:37.719 --> 00:46:43.360
but this community has been through that
recently, and as Dan alluded to,

585
00:46:43.639 --> 00:46:46.360
it's a very tough process. It
is a tough process. I'm telling

586
00:46:46.360 --> 00:46:50.719
you I will never live in an
hure. I will never live in a

587
00:46:50.800 --> 00:46:54.599
condo association and town home association again. Ever, and well, I have

588
00:46:54.679 --> 00:46:58.480
an hoa where i'm and I'm talking
about that. There're single family homes.

589
00:46:58.679 --> 00:47:00.880
There's only so much they can do
to screw with you because you have a

590
00:47:00.920 --> 00:47:07.159
home. But when you're talking about
condos and town homes, your entire life

591
00:47:07.239 --> 00:47:10.280
rests with them. And if you
get a bunch of nuts, you're screwed.

592
00:47:10.599 --> 00:47:16.400
You're totally screwed. And I'm telling
you I will never it isn't in

593
00:47:16.440 --> 00:47:22.559
my opinion, it's not an investment. It's just a dressed up trailer park.

594
00:47:22.800 --> 00:47:25.239
That's what it has become. A
dressed up trailer park. That's what

595
00:47:25.320 --> 00:47:29.000
condos. I don't care how expensive
they are. In fact, the more

596
00:47:29.000 --> 00:47:34.280
expensive they are, the more danger
you have of your investment going to hell.

597
00:47:34.320 --> 00:47:36.920
Steve, I wish you the best. We did have to highlight this.

598
00:47:40.679 --> 00:47:45.719
Go with a sure thing Denver's Best
roofer Excel roofing dot com. You

599
00:47:45.760 --> 00:47:52.800
don't pay a cent until you're content. Time for an insurance check up free,

600
00:47:52.880 --> 00:47:57.360
no obligation. In comparison, call
Compass insurance paying too much your coverage

601
00:47:57.400 --> 00:48:01.039
at dozens of insurance companies find out
now three three seven seven one help You'll

602
00:48:01.039 --> 00:48:05.880
think you're his only customer when you
choose Frank durand the real estate man dot

603
00:48:05.880 --> 00:48:09.599
Com to list your home with Remax
Alliance three oh three nine two zero sixteen

604
00:48:09.679 --> 00:48:21.840
twenty two. Hi Tom Martino,
your troubleshooter three O three seven one three

605
00:48:21.880 --> 00:48:25.519
talk seven one three two five.
I back to Jim. Jim, here's

606
00:48:25.559 --> 00:48:30.360
the best thing to do. Rodney
and I were talking, because really whether

607
00:48:30.480 --> 00:48:37.159
or not early termination works is if
early termination works for you. So what

608
00:48:37.320 --> 00:48:43.039
kind of car do you have?
Get some Mercedes? What kind of what

609
00:48:43.239 --> 00:48:47.719
year? All of it? Tell
me all of it? Twenty two GLC?

610
00:48:49.800 --> 00:48:53.599
And here's work? What GLC?
What number GLC? Three hundred,

611
00:48:53.960 --> 00:49:02.280
three hundred GLC? And it's a
three hundred GLC? And is it loaded?

612
00:49:05.440 --> 00:49:10.000
It is not loaded. It's not
totally loaded like I thought it was

613
00:49:10.039 --> 00:49:15.559
going to be. I bought it
back when or I least it back when

614
00:49:17.519 --> 00:49:23.480
the pandemic had caused them to lay
off people. Okay, so listen to

615
00:49:23.519 --> 00:49:28.519
this. I need to know something
else. How many miles on it today?

616
00:49:28.679 --> 00:49:31.719
Well? I was just going to
head out there to look that's where

617
00:49:31.760 --> 00:49:37.800
I'm probably I only drive less than
five thousand miles or so a year.

618
00:49:38.239 --> 00:49:42.639
So let's say you have let's say
you have ten thousand miles on it?

619
00:49:42.719 --> 00:49:46.599
About that okay, I don't know, Or do you have twenty how many

620
00:49:46.639 --> 00:49:51.119
miles were on it when you bought
it? It was a loader, it

621
00:49:51.199 --> 00:49:55.119
was about seventy five hundred, okay, So let's say you have twenty thousand

622
00:49:55.119 --> 00:50:00.920
miles on it? No, you
got to tell me. We get a

623
00:50:00.000 --> 00:50:05.920
value on them. So let's say
the value on that Rodney. I don't

624
00:50:05.920 --> 00:50:09.000
know if you have that quickly,
but if the value is x, then

625
00:50:09.039 --> 00:50:15.000
you multiply the remaining payments because you're
gonna end up paying the remaining payments.

626
00:50:15.039 --> 00:50:16.679
You're not going to get out of
that. You're gonna pay the remaining payments.

627
00:50:17.079 --> 00:50:21.599
Was it through a credit union or
was it through the How did you

628
00:50:21.639 --> 00:50:29.559
guys do the least? It was
through Mercedes dealership. It's a different game.

629
00:50:29.639 --> 00:50:34.480
Now. Why is that? Credit
Union has a simple lease program,

630
00:50:34.840 --> 00:50:39.280
so at any time in the lease
you can convert it to a loan where

631
00:50:39.400 --> 00:50:44.679
I don't know what Mercedes do.
Yeah, so bum I'll tell you what

632
00:50:44.719 --> 00:50:47.199
they do. You pay all the
remaining payments. That's your early termination.

633
00:50:49.119 --> 00:50:52.679
They're not going to get out of
it. That's a that they buy those

634
00:50:52.000 --> 00:50:58.679
cars for an investment. It is
a guarantee to them, otherwise they wouldn't

635
00:50:58.679 --> 00:51:00.400
be in the business. You're going
to pay the remaining lease. How much

636
00:51:00.480 --> 00:51:07.840
is your payment each month? Six
hundred and ninety dollars, okay, six

637
00:51:07.000 --> 00:51:13.800
ninety And how many payments do you
have left? Well about two and a

638
00:51:13.880 --> 00:51:19.599
half years, so that being twenty
four took thirty okay, So you're gonna

639
00:51:19.599 --> 00:51:23.679
have to pay twenty thousand, seven
hundred dollars. Now, if the cars

640
00:51:23.719 --> 00:51:28.280
worth twenty thousand, seven hundred,
it's a wash, you walk away.

641
00:51:28.920 --> 00:51:31.679
If it's not, you got to
kick in. If you have positive you

642
00:51:31.800 --> 00:51:36.719
should get money back. But here's
the other rub. Most dealers won't apply

643
00:51:36.800 --> 00:51:40.199
that money back. JFR Cars would. Rodney would because he's honest. But

644
00:51:40.679 --> 00:51:45.599
you need to know before you go
in what that car is worth, period,

645
00:51:46.360 --> 00:51:51.199
because you're gonna have a twenty thousand, seven hundred dollars bill to pay.

646
00:51:52.360 --> 00:51:55.519
And also if the dealership. One
of the things that dealerships are doing

647
00:51:55.599 --> 00:52:01.599
now, they're controlling the lease,
so you can't go in and break it

648
00:52:01.760 --> 00:52:07.840
unless they're in agreement with you breaking
the list. And the only time they're

649
00:52:07.840 --> 00:52:12.280
going to let you break it is
if they make money on it, right,

650
00:52:12.679 --> 00:52:16.519
it's listen. My advice is how
badly are you just tired of the

651
00:52:16.519 --> 00:52:22.800
car? All right? Yeah?
Is that the bottom line? You're just

652
00:52:22.880 --> 00:52:27.599
tired of it. I'm tired of
I have a six hundred and ninety I

653
00:52:27.719 --> 00:52:31.760
hardly drive it all. I have
a six hundred and ninety dollars payment just

654
00:52:31.800 --> 00:52:37.400
sitting in the garage, And you're
not going to Okay, if what you

655
00:52:37.440 --> 00:52:39.000
want is to get rid of the
payment, you might be able to do

656
00:52:39.039 --> 00:52:43.199
that. You might, Yeah,
give me a call. I'd love to

657
00:52:43.599 --> 00:52:45.840
okay, if that's all you want. You just want to get rid of

658
00:52:45.840 --> 00:52:50.079
the payment. But if it's worth
more, Rodney, You'll be honest with

659
00:52:50.119 --> 00:52:52.000
you, you might be able to
do it. But Jim, here's the

660
00:52:52.039 --> 00:52:57.679
deal, Burrow. That's different than
if you were tired of it. If

661
00:52:57.719 --> 00:53:00.440
you were tired of it, I'd
say just grow up. I thought you

662
00:53:00.440 --> 00:53:04.920
were tired of it and want another
car. You just want you don't want

663
00:53:04.920 --> 00:53:09.280
to payment? Right, Well,
what we my wife and I both we

664
00:53:09.320 --> 00:53:14.079
have two cars. We want to
go down to just one car. I

665
00:53:14.119 --> 00:53:17.039
got you, bro, Now,
that's the most smart thing. When you

666
00:53:17.039 --> 00:53:21.639
you truly do want to get rid
of it. That's going to be easier

667
00:53:22.000 --> 00:53:28.960
than if you wanted to get another
car, right, because you're not did

668
00:53:29.000 --> 00:53:32.280
you put any money down when you
did this? No, you're going to

669
00:53:32.360 --> 00:53:36.519
come out okay. I think you're
going to come out. Okay. I

670
00:53:36.599 --> 00:53:38.159
was hoping that you didn't want to
put it toward another car, because then

671
00:53:38.199 --> 00:53:42.440
you're gonna end up screwed. But
let Rodney work it out and call us

672
00:53:42.480 --> 00:53:46.039
back. I really would like Rodney
give him your phone number three oh three

673
00:53:47.320 --> 00:53:52.960
five to two oho six eight three
nine, and it is a formatic right,

674
00:53:55.239 --> 00:54:00.199
yes, And again I don't know
your miles. I'm seeing that that

675
00:54:00.239 --> 00:54:07.039
car is worth about four about fifty
three thousand dollars. Oh my god,

676
00:54:07.119 --> 00:54:12.880
this guy will come out way ahead. Yeah, so I and if we're

677
00:54:12.920 --> 00:54:17.119
talking the same we are talking to
a three hundred GLC twenty twenty two.

678
00:54:17.280 --> 00:54:21.559
The AMG package or or no,
no, I don't think you have an

679
00:54:21.599 --> 00:54:28.039
AMG. What's that? Never mind, it's a special trim package. Hey,

680
00:54:28.119 --> 00:54:30.920
Chris, let me go out.
I'm gonna put you on hold.

681
00:54:30.960 --> 00:54:34.880
Go out and get the exact miles. Okay, forty four thousand if it's

682
00:54:34.920 --> 00:54:37.360
not an a. Go out and
get the exact miles. That's worth about

683
00:54:37.440 --> 00:54:43.360
forty four. If you owe twenty
seven, you're good, would you if

684
00:54:43.360 --> 00:54:45.679
you want to get rid of that? Are you guys in a position to

685
00:54:45.679 --> 00:54:47.840
write him a check to walk away? Or would he put it for sale

686
00:54:47.920 --> 00:54:51.280
or how would he do it?
Yeah, we would buy it. We

687
00:54:51.400 --> 00:54:53.519
just we just got to look at
all the numbers and the fees and all

688
00:54:53.559 --> 00:54:57.360
of that, but we would definitely
buy that car. Jim, go out

689
00:54:57.400 --> 00:55:01.480
and get a number. Man,
Gabe's got an issue with a coolant leak.

690
00:55:01.519 --> 00:55:07.280
Go ahead, Gabe, what's going
on? Good morning with Markingo?

691
00:55:07.400 --> 00:55:10.159
Hey man, what's happening? Oh? I have a car issue over here.

692
00:55:10.320 --> 00:55:15.119
Ye first time falling in and I
was strongly recommended to give you a

693
00:55:15.119 --> 00:55:19.239
call it and luck I was able
to connect with Kelly. It's a long

694
00:55:19.239 --> 00:55:22.199
stort of I try to be brief. You're welcome to interrupt. You have

695
00:55:22.239 --> 00:55:23.679
a two thousand. Here's what I
want to know. You have a twenty

696
00:55:23.800 --> 00:55:29.840
fifteen Jag. Is that right?
Yes, sir, it's a Jaguar x

697
00:55:30.000 --> 00:55:35.320
J. And what I'd like to
also know is how many miles? It's

698
00:55:35.360 --> 00:55:38.760
about seventy two thousand, Okay,
so are you? And then when did

699
00:55:38.760 --> 00:55:45.559
you develop the oil league or coolant
leak? Coolantly? Yeah, I've never

700
00:55:45.599 --> 00:55:47.079
had an experience within the oil league
at all. I'll get the card.

701
00:55:47.440 --> 00:55:50.880
Yeah, I meant the coolant leak. When did you get the coolant leak?

702
00:55:52.360 --> 00:55:57.079
I suddenly I had a coolant leak
too? Is December thirtieth? Okay,

703
00:55:57.119 --> 00:56:00.880
twenty twenty three? How bad is
it? How bad is the lead?

704
00:56:01.719 --> 00:56:06.559
It basically dumped all the coolant,
so severe enough to basically drop the

705
00:56:06.559 --> 00:56:08.639
cool it how wait? Wait,
wait, wait, when you say dropped

706
00:56:08.639 --> 00:56:12.920
the coolant, if you filled it
up and went driving and you get to

707
00:56:12.960 --> 00:56:20.519
a destination, the coolant's gone this
particular time, all of a sudden,

708
00:56:20.519 --> 00:56:22.199
I just dropped all the cool I
don't know what. There's no Do you

709
00:56:22.199 --> 00:56:28.840
see any smoke or overheating? Yeah? Yeah, I pulled over immediately,

710
00:56:28.880 --> 00:56:32.880
within like half a mile. And
just that could be something very simple that

711
00:56:32.920 --> 00:56:36.800
could be complicated. Hold on a
sec We're not going to answer right now,

712
00:56:36.800 --> 00:56:40.440
but hang on one more question.
Do you have any kind of coolant

713
00:56:40.519 --> 00:56:47.800
in the oil? Is the oil
pure? I believe it is. Partly

714
00:56:49.000 --> 00:56:52.199
my challenge is getting the information from
the mechanic about what the status in costs

715
00:56:52.239 --> 00:56:59.280
and so on and so forth is
what do you mean what mechanic the shop?

716
00:56:59.400 --> 00:57:04.639
The at the uh mechanic the dealership, if you will, Is it

717
00:57:04.679 --> 00:57:08.039
at the dealership? Yes, sir, it's at the dealership. It has

718
00:57:08.159 --> 00:57:13.440
been that there since January. Second, well, there's no reason for that.

719
00:57:14.760 --> 00:57:21.400
I mean, what dealer is this? It's the Jaguar Dealership in liquid.

720
00:57:21.760 --> 00:57:24.119
Okay, so hold on a second, we'll figure this out. Coming

721
00:57:24.239 --> 00:57:32.639
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722
00:57:32.679 --> 00:57:39.840
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723
00:57:39.920 --> 00:57:45.400
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724
00:57:45.440 --> 00:57:49.280
at dozens of insurance companies find out
now three o three seven seven to one

725
00:57:49.400 --> 00:57:52.079
Help. You'll think you're his only
customer when you choose Frank durand the real

726
00:57:52.159 --> 00:57:57.679
estate Man dot com to list your
home with Remax Alliance three oh three nine

727
00:57:57.760 --> 00:58:02.079
two zero sixteen twenty two. Hi
Tom Martino, you're a troubleshooter. Three

728
00:58:02.159 --> 00:58:06.920
oh three seven to one three talk
seven one three eight two five five.

729
00:58:07.519 --> 00:58:12.239
Probid Energy dot com for the solar
systems that you want for twenty one grand

730
00:58:12.280 --> 00:58:15.039
A complete system with battery backup.
That's that's unbelievable. Isn't a twenty one

731
00:58:15.039 --> 00:58:23.360
grand pro bid? Energy dot Com? All right, now, let's continue

732
00:58:23.400 --> 00:58:31.880
here, Gabe on this coolantle.
Here's the deal. It's way more if

733
00:58:31.880 --> 00:58:37.239
you're losing all the cooler like that, it's it could be way more involved

734
00:58:37.280 --> 00:58:38.880
than you think. But wait,
it could be very simple. It could

735
00:58:39.000 --> 00:58:44.079
just be a hose. I mean, it could just be a what guys,

736
00:58:44.119 --> 00:58:45.960
I mean well, I mean does
it pour out if you're pouring it

737
00:58:46.000 --> 00:58:49.920
in? Does it just fall street
down a six? Like when you had

738
00:58:49.960 --> 00:58:52.519
to pull over? Gabe, did
you have a toe truck truck take it

739
00:58:52.559 --> 00:58:59.760
immediately? Yeah? I called one
immediately. They took about hours to get

740
00:58:59.760 --> 00:59:02.199
it, so you don't know.
But there there's no reason in the world

741
00:59:02.199 --> 00:59:07.800
it should be sitting there this long, No no reason. There's a lot

742
00:59:07.840 --> 00:59:09.320
of things going on in between.
But I'd say this, like, what

743
00:59:10.119 --> 00:59:14.400
have they ever looked at it and
gave you any idea and given you any

744
00:59:14.440 --> 00:59:19.280
idea? Me? Not? Really
The issue began when I had taken there

745
00:59:19.800 --> 00:59:22.880
and then I was asking them what's
wrong with it? And they said it's

746
00:59:22.920 --> 00:59:24.119
a cool it leak, and it
looks like you have a severe crack,

747
00:59:24.159 --> 00:59:27.400
and you dubbed a bunch of cool
it. Oh my god. If they

748
00:59:27.440 --> 00:59:30.920
said a severe crack, they don't
mean to get a reservoir. Oh it

749
00:59:30.920 --> 00:59:32.519
could be the reservoir, or if
it could be the tanks on the radiator.

750
00:59:34.960 --> 00:59:39.480
Yeah, they didn't say you have
severe engine damage, did they.

751
00:59:39.599 --> 00:59:43.400
No, they didn't say until again, there's still a lot of exchanges.

752
00:59:43.400 --> 00:59:46.079
But now they're saying that's how I
got that nineteen thousand five quote. They're

753
00:59:46.079 --> 00:59:49.360
trying to tell me that it brought
it for a cool it leak that I

754
00:59:49.440 --> 00:59:52.119
never could understand. What Wait a
minute? Wait, whoa, whoa?

755
00:59:52.320 --> 00:59:55.960
Did you just say a nineteen thousand
dollars quote? Yes, sir, nineteen

756
00:59:57.000 --> 01:00:00.000
thousand, five hundred dollars to get
the car where and drive out again?

757
01:00:00.639 --> 01:00:02.480
And I did not have no no, no, wait wait wait wait wait

758
01:00:02.480 --> 01:00:08.880
gay Gabe Gabe nineteen thousand, yes, sir? Is that crazy? No?

759
01:00:08.880 --> 01:00:13.320
No, no, no? Hold
on? What did they say is

760
01:00:13.360 --> 01:00:17.760
wrong with it? Bro? I
within a week ago, about a week

761
01:00:17.760 --> 01:00:20.719
ago, I probably got some more
details to do. Well, what do

762
01:00:20.800 --> 01:00:23.079
you mean more details? You got
an estimate. What does the estimate say,

763
01:00:24.639 --> 01:00:27.079
Oh, I'll rate it, Jai. Let's do what I can find

764
01:00:27.119 --> 01:00:32.280
out. Well, what are the
items, Carol? It doesn't that's Tom.

765
01:00:32.320 --> 01:00:37.599
I have not received an itemized.
I have no idea. I'm going

766
01:00:37.639 --> 01:00:42.280
to tell you something. You need
to get it out of there. First

767
01:00:42.280 --> 01:00:45.079
of all, the dealer is going
to be three times is more expensive than

768
01:00:45.079 --> 01:00:46.920
anyway you got to get it out
of there. Have they done any work

769
01:00:46.920 --> 01:00:52.119
at all? Gabe? They said, I have not approved any work.

770
01:00:52.199 --> 01:00:55.360
I was inquiring about a cooler leak
and understanding about that. Are you positive

771
01:00:55.519 --> 01:01:00.960
you have not approved any work?
Are you positive? Yeah? I verbally

772
01:01:01.000 --> 01:01:06.079
approved a coolant fakes if I knew
what the cost was going to be.

773
01:01:06.079 --> 01:01:08.400
Because when they send you, they
have a portal system to an online system

774
01:01:08.440 --> 01:01:13.599
that shows you abbreviating. Gabe,
you're way too uninvolved here. You need

775
01:01:13.639 --> 01:01:16.239
to get over there and get your
car. I'm telling you you're about to

776
01:01:16.280 --> 01:01:21.000
get bent over. There's nothing in
the world that should cause nineteen grand unless

777
01:01:21.039 --> 01:01:24.599
you're getting a complete new engine and
maybe transmission along with it. Right.

778
01:01:24.679 --> 01:01:27.920
Yeah, I don't don't believe any
of it, which is why I was

779
01:01:28.039 --> 01:01:31.079
telling them that there's something going on
here. I think that's something very shade

780
01:01:31.079 --> 01:01:34.800
is going on. You got to
go get your car and take it to

781
01:01:34.880 --> 01:01:37.400
somewhere better. Okay, that's all
I can tell you, man, You

782
01:01:37.480 --> 01:01:38.960
got to get your car. Do
you work on Jacks Kevin? Yeah,

783
01:01:38.960 --> 01:01:40.960
we do all the time. In
fact, we're right across the street from

784
01:01:40.960 --> 01:01:45.440
the Jag dealer. You're right across
the street. I look out my window

785
01:01:45.440 --> 01:01:47.280
across Coal. Fact, get it
over across the street to Kevin. I'm

786
01:01:47.280 --> 01:01:51.719
telling you, get it over there
right now. Sharedan Auto Tech get the

787
01:01:51.800 --> 01:01:54.840
hell out of there. Yeah,
I appreciate it. They haven't been they

788
01:01:54.840 --> 01:01:58.480
haven't told me any information to trying
to hustle me. It's very clear,

789
01:01:58.760 --> 01:02:02.599
sharedan Auto Tech. What are you
kidding me? You got a nineteen what

790
01:02:02.679 --> 01:02:08.639
could possibly be a nineteen thousand dollars
estimate considering you can buy one for ten

791
01:02:09.239 --> 01:02:13.559
Yeah, yeah, eighteen car.
Wait, did you know, Gabe,

792
01:02:13.679 --> 01:02:17.960
do you know your whole car is
worth less than that? Yeah? I

793
01:02:19.079 --> 01:02:23.920
paid basically just over twenty for my
cars in great conditions, and they're telling

794
01:02:23.920 --> 01:02:27.320
me it's worth eighty. And I've
got to expect to pay at least that

795
01:02:27.440 --> 01:02:29.960
much. And that's a deal in
nineteen five. Wait, wait, they

796
01:02:30.039 --> 01:02:35.599
say it's worth what, Gabe,
eighty thousand? Maybe they have your car

797
01:02:35.679 --> 01:02:42.360
confis of somebody else said that your
twenty fifteen Jaguar XJ is worth eighty Yeah,

798
01:02:43.599 --> 01:02:46.840
emails and all this kind of stuff. Wait, it's worth eighty thousand

799
01:02:46.880 --> 01:02:52.719
dollars, that's what they say in
their email to me. Yeah, is

800
01:02:52.760 --> 01:02:59.159
that on a trade. No,
they're trying to I think pride condition to

801
01:02:59.320 --> 01:03:02.519
try to get me to soften up
on a twenty thousand dollars six roughly when

802
01:03:02.559 --> 01:03:05.880
I took in for a cool leak, which I still don't have the basic

803
01:03:05.920 --> 01:03:09.360
details on. How can they say? How can they say that your car

804
01:03:09.400 --> 01:03:15.800
is worth eighty thousand dollars? You
have a five thy fifteen, right,

805
01:03:17.039 --> 01:03:22.000
Yes, that's correct. Did you
tell them what you paid for it?

806
01:03:22.679 --> 01:03:28.840
Yes? Then they came back and
said something I look at the emails right

807
01:03:28.880 --> 01:03:31.639
now, But basically they said that
they with the condition of the engine and

808
01:03:31.639 --> 01:03:36.000
stuff like this, that you know
you might get a trade in a wholesale

809
01:03:36.000 --> 01:03:39.480
trade in of like fourteen thousand or
something like that. Thirteen thousand. And

810
01:03:39.519 --> 01:03:44.880
then their repair price went down from
nineteen five to thirteen five. Listen man,

811
01:03:45.519 --> 01:03:49.039
these people do you I don't know
who owns this steelership? Who is

812
01:03:49.079 --> 01:03:51.519
it? Do we know? Who
is it? Are they part of a

813
01:03:51.599 --> 01:03:54.519
group? Stevenson? Who's Stevenson?
Sell to well, get it the hell

814
01:03:54.559 --> 01:04:00.519
out of there, Gabe happy to
do shared an autotext right us his street,

815
01:04:00.639 --> 01:04:10.239
Get it out of there, Go
with a sure thing Denver's Best roofer

816
01:04:10.360 --> 01:04:16.519
Excel Roofing dot com. You don't
pay a cent until you're content than time

817
01:04:16.559 --> 01:04:21.840
for an insurance check up free no
obligation comparison call Compass Insurance paying too much

818
01:04:21.960 --> 01:04:27.239
your coverage at dozens of insurance companies
find out now three oh three seven seven

819
01:04:27.280 --> 01:04:30.039
to one help. You'll think you're
his only customer when you choose Frank Durand

820
01:04:30.039 --> 01:04:34.440
the real estate Man dot com to
list your home with Remax Alliance three oh

821
01:04:34.519 --> 01:04:47.599
three nine two zero sixteen twenty two. Hi Tom Martino, your troubleshooter three

822
01:04:47.639 --> 01:04:53.519
O three seven one three talks seven
one three eight two five five all right.

823
01:04:53.639 --> 01:05:01.000
So read a call yesterday and had
her car toad and she lives at

824
01:05:01.039 --> 01:05:10.519
Stonecliff Apartments. And she said she
did not know she was supposed to register

825
01:05:10.639 --> 01:05:15.400
her car no one ever told her, and that was it. That's the

826
01:05:15.440 --> 01:05:20.800
whole argument. And we said,
well, there has to be signs posted

827
01:05:20.960 --> 01:05:29.840
for sure about at least warning people
other people who don't live there. But

828
01:05:29.960 --> 01:05:34.719
then they also have to have they
have to have noticed the people who live

829
01:05:34.800 --> 01:05:41.119
there in some way. Rita's calling
back. Now, Rita, so what's

830
01:05:41.159 --> 01:05:45.159
going on with that? Did you
do a follow up? And didn't we

831
01:05:45.199 --> 01:05:48.960
give this to Deputy Doc to make
some phone calls Kachina? We did.

832
01:05:49.039 --> 01:05:53.159
He called and loved a message yesterday. They never got back to Okay,

833
01:05:53.199 --> 01:05:58.599
So what's going on now, Rita? And I was driving my friend and

834
01:05:58.639 --> 01:06:02.159
I were driving around all of a
sudden, all these signs, all of

835
01:06:02.159 --> 01:06:06.840
a sudden. You mean they weren't
there. They put up all the signs

836
01:06:06.880 --> 01:06:14.119
after you called us. I have
no idea because I don't pay Oh,

837
01:06:14.199 --> 01:06:17.679
okay, Okay, that's probably what
it was. You weren't paying attention before.

838
01:06:17.719 --> 01:06:21.119
But after this problem happened, and
I told you to look for the

839
01:06:21.199 --> 01:06:31.000
signs, you found them. Okay. Yeah, how many signs there's run

840
01:06:31.039 --> 01:06:36.920
by the clubhouse? And I don't
I didn't count all the signs, okay,

841
01:06:36.960 --> 01:06:40.039
but there were a lot of the
seniors. What I want to know

842
01:06:40.559 --> 01:06:45.079
you've lived there a year and never
noticed those signs before. Uh no,

843
01:06:45.400 --> 01:06:49.440
my goodness. So I don't think
you're gonna How much did it cost you

844
01:06:49.480 --> 01:06:58.719
to get your car back? Four
four dollars? Oh my god, four

845
01:06:58.880 --> 01:07:03.719
hundred and ninety four dollars and twenty
four cents, I mean twenty seven.

846
01:07:04.199 --> 01:07:11.639
Did you register it now? Yeah? A friend upstairs came down and I

847
01:07:11.760 --> 01:07:16.239
thought they were talking about my disability
packard. I had no idea they were

848
01:07:16.239 --> 01:07:20.360
talking about the car, and I
kept saying, but the placard was in

849
01:07:20.400 --> 01:07:29.920
the window and so I mean in
the front windshields, And that's truly what

850
01:07:30.000 --> 01:07:34.800
I was thinking. And then a
friend came down from upstairs and she started

851
01:07:34.840 --> 01:07:41.559
to register it. She says,
it's your car knocked your placard. Well,

852
01:07:41.599 --> 01:07:44.599
I'm sorry this happened here, Rita. Thank you though, for following

853
01:07:44.599 --> 01:07:49.000
that up for us. We do
appreciate that. But yeah, there's not

854
01:07:49.119 --> 01:07:51.840
much you're going to be able to
do. It's hard to make the argument,

855
01:07:53.559 --> 01:07:56.519
especially when there's a sign there.
Chris, what's going on with T

856
01:07:56.719 --> 01:08:00.119
Mobile? Hello, Chris, welcome, what's happening? Yes, I've been

857
01:08:00.119 --> 01:08:06.400
having some issues with T Mobile on
what was it Saturday? Yeah, my

858
01:08:06.440 --> 01:08:11.079
wife's phone just died. Well I
didn't die, it just doesn't have any

859
01:08:11.079 --> 01:08:15.159
service. So I've been calling.
So the phone works, but there's no

860
01:08:15.320 --> 01:08:19.119
service whatsoever. Correct, Huh,
what do you think is going on?

861
01:08:20.640 --> 01:08:25.880
Well, so we call T Mobile
and they said, well, your phone

862
01:08:25.920 --> 01:08:33.279
was reported as stolen. Oh it's
blocked. Now we did not report this

863
01:08:33.359 --> 01:08:38.239
phone. We have the phone in
our position. Obviously it was a mistake

864
01:08:38.279 --> 01:08:43.359
of some kind, right, correct. So they said, well, first

865
01:08:43.439 --> 01:08:46.319
they said, well AT and T
put a block on your phone, and

866
01:08:46.640 --> 01:08:49.119
well, how could that be?
I don't have service with AT and T.

867
01:08:49.840 --> 01:08:53.439
Well they're the ones that reported it. So we call AT and T.

868
01:08:55.399 --> 01:08:59.760
AT and T said nope, we
didn't do that. So then call

869
01:09:00.520 --> 01:09:05.640
T Mobile again and then they said
no, it's another company somewhere in the

870
01:09:05.680 --> 01:09:10.319
Caribbean. So we call this company, same thing, like, no,

871
01:09:10.399 --> 01:09:13.239
we can't wait a minute, Wait
a minute, why can't Why can't T

872
01:09:13.399 --> 01:09:19.439
Mobile just turn it back on?
Because they said that a different carrier blocks

873
01:09:19.439 --> 01:09:25.399
a phone. I've never heard of
this happening before ever. Wait a minute,

874
01:09:25.479 --> 01:09:30.439
a different kick, Where did you
buy those phones originally? So that's

875
01:09:30.479 --> 01:09:33.479
the thing. I bought a brand
new and I don't remember it was through

876
01:09:34.279 --> 01:09:40.520
eight. I don't remember if it
was through T Mobile or the Apple Store.

877
01:09:40.560 --> 01:09:43.119
I'm pretty sure it was the Apple
Store, which we also called the

878
01:09:43.159 --> 01:09:47.239
Apples take support and they said,
nope, there's nothing we can do.

879
01:09:48.720 --> 01:09:54.439
So this happens. So wait a
minute, the iPhone. That iPhone will

880
01:09:54.479 --> 01:09:58.039
not work anymore. All of a
sudden, one day it stops working,

881
01:09:58.680 --> 01:10:03.479
and everyone is telling you you it
was reported stolen. Correct, So the

882
01:10:03.520 --> 01:10:09.560
phone works, I just cannot make
any phone calls in or out. Well,

883
01:10:09.600 --> 01:10:12.359
then it doesn't hurt wi Fi.
I can say if I have a

884
01:10:12.439 --> 01:10:16.680
WiFi, I'm able to send texts
and use the phone as normal. Go

885
01:10:16.800 --> 01:10:21.000
with a sure thing Denver's Best roofer
Excel Roofing dot com. You don't pay

886
01:10:21.039 --> 01:10:30.159
a cent until you're content. Time
for an insurance checkup free no obligation comparison

887
01:10:30.279 --> 01:10:34.359
call Compass Insurance paying too much your
coverage at dozens of insurance companies find out

888
01:10:34.399 --> 01:10:38.359
now three oh three, seven to
seven to one help. You'll think you're

889
01:10:38.399 --> 01:10:42.279
his only customer when you choose Frank
durand the Real estate Man dot com to

890
01:10:42.399 --> 01:10:46.920
list your home with Remax Alliance three
oh three nine two zero sixteen twenty two

891
01:10:54.920 --> 01:11:03.399
news. So you don't have come
running as fast as we can. Shooter's

892
01:11:03.520 --> 01:11:12.359
gonna help come MANX is the Troubleshooter
Show. No Tom Martino. Hi,

893
01:11:12.439 --> 01:11:15.359
I'm Tom Martino, your Troubleshooter three
oh three seven one three talk seven one

894
01:11:15.359 --> 01:11:18.600
three eight two five to five.
This hour brought to you by one Clear

895
01:11:18.680 --> 01:11:23.039
Choice Garage Doors for your garage door
needs of all kinds, whether it be

896
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the door itself, any part of
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897
01:11:28.119 --> 01:11:33.760
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898
01:11:33.840 --> 01:11:39.880
seven one Clear Choice Doors dot Com. All of their prices fully disclosed on

899
01:11:39.920 --> 01:11:45.840
that website. Okay, today's card
day. We have Kevin Calkin shared an

900
01:11:45.840 --> 01:11:48.000
Altitech Rod Greer, chev Our Cars, Jeff Fick, Kimera transmission. We've

901
01:11:48.000 --> 01:11:53.039
been talking about all kinds of cars. Cheffon wants to talk about mail in

902
01:11:53.079 --> 01:11:57.960
ballots. Cheffan, what is your
comment on mail in ballots? Go ahead?

903
01:11:59.640 --> 01:12:03.479
Yeah, there is a problem with
the envelope. They have a punched

904
01:12:03.520 --> 01:12:11.960
out hole in them that shows if
you're finding in a blue ballot or the

905
01:12:12.079 --> 01:12:17.880
orangish colored red ballot, And why
did they have that? Why did they

906
01:12:17.920 --> 01:12:23.439
color it? Okay, and why
do they what do those colors signify?

907
01:12:23.520 --> 01:12:31.119
By the way, blue is a
Democrat and the orangish colored one is Republican.

908
01:12:31.479 --> 01:12:35.479
Oh and they have a window where
they can see that color. Yes,

909
01:12:35.600 --> 01:12:42.399
there's a punched out hole right in
the envelope that anybody grabbing that envelope

910
01:12:42.479 --> 01:12:47.399
can see the either blue or orangish
red that's on the side of Well,

911
01:12:47.479 --> 01:12:54.239
that's to throw away, That's what
I'm saying. I don't know. Actually,

912
01:12:54.279 --> 01:12:58.800
I'm just kidding can but wow,
I didn't I didn't realize that.

913
01:12:58.920 --> 01:13:01.159
Really. What do you think,
Kevin, Well, it's not for the

914
01:13:01.199 --> 01:13:08.600
election, it's just for the primary
primary. Yeah, okay, I can

915
01:13:08.640 --> 01:13:11.520
just resorting that. You have to
see if it's for the primary. I

916
01:13:11.560 --> 01:13:15.600
can see that, because then they
they put all the Democrats together and all

917
01:13:15.640 --> 01:13:18.760
the Republicans together exactly running against each
other. No, no, I understand

918
01:13:18.800 --> 01:13:21.399
that. Okay, I yes,
Chafon, thank you you had me.

919
01:13:21.840 --> 01:13:25.800
You had me there for a minute
there, Chris. Back to your cell

920
01:13:25.880 --> 01:13:29.439
phone problem. Okay, So one
day they wake up the cell phone doesn't

921
01:13:29.439 --> 01:13:32.439
work. It's an iPhone, it's
with T Mobile. T Mobile says it

922
01:13:32.479 --> 01:13:38.520
was reported stolen and the E I
N number was flagged, so they said

923
01:13:38.560 --> 01:13:44.920
to call who to get it fixed. Well, so that's the problem.

924
01:13:45.079 --> 01:13:50.039
So they've they've already referred three different
networks and nobody has been in. But

925
01:13:50.439 --> 01:13:55.560
you were always on T Mobile with
that phone, right, yes, for

926
01:13:55.600 --> 01:13:58.439
two and a half years with the
same phone, and then all of a

927
01:13:58.439 --> 01:14:04.000
sudden it stopped working. And Mobile
says it is reported stolen, correct,

928
01:14:04.119 --> 01:14:08.960
which, well, obviously somebody,
somebody put the wrong number in there when

929
01:14:08.960 --> 01:14:13.760
they reported as stolen. So if
that phone's reported stolen, what they see

930
01:14:13.800 --> 01:14:16.479
they won't let stolen phones operate.
And I think that's a great system.

931
01:14:16.600 --> 01:14:19.800
But what I need to know is
this, Who did T Mobiles say to

932
01:14:19.920 --> 01:14:25.560
call to get it straightened out?
The very first time? AT and T?

933
01:14:29.199 --> 01:14:34.399
And AT and T you called?
And what did AT and T say?

934
01:14:34.680 --> 01:14:39.680
Why? AT and T? Are
you on T Mobile? Is its

935
01:14:39.720 --> 01:14:42.680
own network right? Or is it
on or does it piggyback? No,

936
01:14:42.760 --> 01:14:49.079
it's its own network. It's correct
that provider put a whole or a block

937
01:14:49.159 --> 01:14:51.760
on my phone. So I called
them. I told them I don't have

938
01:14:51.800 --> 01:14:56.159
an account with you guys. No, No, they put it by mistake

939
01:14:56.279 --> 01:15:01.479
on another phone and probably just miskeed
it or something. Yes, But when

940
01:15:01.520 --> 01:15:03.680
I call AT and T, he's
like, no, we don't have a

941
01:15:03.680 --> 01:15:08.920
block on your phone. So then
I called T Mobile again and they said,

942
01:15:08.920 --> 01:15:12.399
oh no, no, it's a
different company which is out of the

943
01:15:12.439 --> 01:15:15.520
States. So I called that company
and they said no, we can't do

944
01:15:15.600 --> 01:15:21.760
that. Last night they're telling me, oh, it's Infinity Mobile. So

945
01:15:23.079 --> 01:15:27.560
I call Exfinity Mobile and they're like, no, we don't. We don't

946
01:15:27.560 --> 01:15:31.960
have a block on your phone.
It can't raise. This is stupid,

947
01:15:32.039 --> 01:15:38.199
are you kidding? Men? It's
and you have a perfectly good phone that

948
01:15:38.319 --> 01:15:43.720
can't be used on a cell correct, So I'm paying for no service since

949
01:15:43.720 --> 01:15:48.479
satally does yours have well, they
obviously have to cancel that plan for you.

950
01:15:50.199 --> 01:15:58.039
But does your phone have a SIM
card? Yes, they redid the

951
01:15:58.039 --> 01:16:02.600
same card the SIM card because I
tried on another phone and it works.

952
01:16:03.119 --> 01:16:11.199
It's a phone that is blocked.
I don't know how that is possible,

953
01:16:11.239 --> 01:16:15.319
but but T Mobile did not report
it. Does T Mobile have a record

954
01:16:15.399 --> 01:16:20.960
of your ei N being with them
from the beginning? Yes, yes,

955
01:16:21.000 --> 01:16:28.800
because they show the activiation on twenty
one. Do you have anywhere? Do

956
01:16:28.840 --> 01:16:32.680
you have proof of the purchase of
that phone anywhere? I do not,

957
01:16:32.760 --> 01:16:35.880
because they need to ask me for
that in you know, this is a

958
01:16:35.920 --> 01:16:40.479
two and a half year old phone. Yeah, but I have proof of

959
01:16:40.560 --> 01:16:44.800
purchase of all my stuff. Well, you're you're really good at it.

960
01:16:45.119 --> 01:16:46.640
No, I mean, I mean, it's not a big deal. It's

961
01:16:46.640 --> 01:16:50.000
an email you didn't keep there.
You don't have the box, you don't

962
01:16:50.039 --> 01:16:54.880
have anything, right, No,
No, that would have done it right

963
01:16:54.880 --> 01:17:00.640
there, right now. This is
a first for me. Huh, still

964
01:17:00.680 --> 01:17:03.520
blocked. No. I know.
What I'm saying is it's a first for

965
01:17:03.640 --> 01:17:12.079
me that somebody misqueue the phone,
so yours ends up not working. And

966
01:17:12.199 --> 01:17:15.399
unless you can prove you on it, and you would be able to with

967
01:17:15.520 --> 01:17:17.840
purchase docs, if you know where
you bought it, they may have the

968
01:17:17.880 --> 01:17:23.119
records of you buying it. But
they're they're they're not saying that. They're

969
01:17:23.119 --> 01:17:26.399
saying, well, we're is colleying
things and we're working on it. They're

970
01:17:26.439 --> 01:17:30.359
not saying, if you don't provide
me with a receipt, we're not gonna

971
01:17:30.399 --> 01:17:32.439
unblock it. They're not saying that. They're saying, we're working on it.

972
01:17:33.159 --> 01:17:39.279
Give us another I don't know,
another two days where they keep tell

973
01:17:39.279 --> 01:17:46.640
you who you've been talking to customer
service a T Mobile. This is outrageous,

974
01:17:47.920 --> 01:17:51.279
it is it's stupid. They should
be able to fix it. I'm

975
01:17:51.319 --> 01:17:58.399
trying to think who we call to
find out more information on this. I'm

976
01:17:58.439 --> 01:18:01.600
really trying to figure that out,
because you know, every time I called,

977
01:18:02.199 --> 01:18:06.520
every time I called tech support,
somebody else somewhere in you know,

978
01:18:06.640 --> 01:18:11.079
India or whatever. And it's just
frustrating. You mean, that's who you've

979
01:18:11.119 --> 01:18:15.720
been talking to from T Mobile is
a call center? Correct, I've asked

980
01:18:15.760 --> 01:18:21.680
to talk to somebody above them,
and it's just impossible. Could have you

981
01:18:21.760 --> 01:18:25.760
better off just going to a store
and just taking a chance and somebody there

982
01:18:25.800 --> 01:18:30.760
has a brain. Didn't you say
you went to an Apple store or T

983
01:18:30.920 --> 01:18:33.399
Mobile store? No, the the
Apple. It was purchased at the Apple

984
01:18:33.479 --> 01:18:40.079
store. Did you go back to
that store? No? No, that

985
01:18:40.239 --> 01:18:43.840
was you know, I'm about it
two and a half years ago. I

986
01:18:43.840 --> 01:18:48.800
did go through the tech support and
they couldn't help me because they said,

987
01:18:48.800 --> 01:18:54.359
no, this is a network thing. The phone works. It's just blocks.

988
01:18:55.079 --> 01:18:59.680
Okay, So when one carrier puts
out a block, they all carry.

989
01:18:59.680 --> 01:19:04.079
They all block it is that it
uh. The way they explain it

990
01:19:04.079 --> 01:19:12.479
to me is that one carrier blocks
it and then basically the phone becomes unusable

991
01:19:13.079 --> 01:19:18.960
for phone caals. I mean,
I don't I'm trying to think aloud here,

992
01:19:19.039 --> 01:19:23.079
I don't even know what to do. I'm trying to put in a

993
01:19:23.159 --> 01:19:28.479
question here. Well, I'm baffo. Every time I called tech support they

994
01:19:28.520 --> 01:19:33.800
asked me for a pin, numbers, information named I was asking them,

995
01:19:33.840 --> 01:19:42.479
how can somebody just put a block
on a phone without notifying me, without

996
01:19:42.479 --> 01:19:50.319
any information? Okay, what happens? What? What? What did they

997
01:19:50.399 --> 01:19:57.199
say they did? They're like,
we we did send an information. No,

998
01:19:57.239 --> 01:20:05.359
I never got an email or anything. Okay, here's what Here's what

999
01:20:05.439 --> 01:20:12.359
I said. Listen, listen,
I put I use chat GPT. By

1000
01:20:12.359 --> 01:20:19.560
the way, when a smartphone is
reported stolen, the number the electronal series

1001
01:20:20.000 --> 01:20:26.520
es N number or the I M
E I number yea, and they are

1002
01:20:27.119 --> 01:20:39.000
flagged in a database and unable to
be used on carriers. Correct. When

1003
01:20:39.039 --> 01:20:45.880
you report to the carrier, you
give them the number. What is weird?

1004
01:20:45.000 --> 01:20:48.359
Is this? What proof do they
have? What if I just wanted

1005
01:20:48.359 --> 01:20:51.920
to give them Kevin's number or Mark's
number, just to be a pain in

1006
01:20:51.960 --> 01:20:56.159
the ass and say it was stolen. I mean, what follow up do

1007
01:20:56.239 --> 01:21:00.479
they have? That's that's exactly the
problem. And then hold on. The

1008
01:21:00.560 --> 01:21:09.720
carrier adds it to a blacklist and
it's shared among many countries. Yes,

1009
01:21:10.039 --> 01:21:16.800
once the phone is blacklisted, it
cannot be activated, correct, And it

1010
01:21:16.920 --> 01:21:25.760
says it will not affect the phone's
ability to connect to Wi Fi or using

1011
01:21:25.840 --> 01:21:30.000
it as a computing device, but
it will never be able to be used

1012
01:21:30.000 --> 01:21:38.800
for cellular data, making calls or
SMS. It has international cooperation, and

1013
01:21:38.880 --> 01:21:45.560
it says police cooperation, and if
the phone is recovered, the owner can

1014
01:21:45.600 --> 01:21:51.720
request that it be removed from the
blacklist. Okay, you must provide proof

1015
01:21:51.960 --> 01:21:58.079
of purchase. That's what they're not
telling you. That's not what I'm telling

1016
01:21:58.119 --> 01:22:00.159
you. That's it right there.
I'm telling you. That's it right there.

1017
01:22:00.199 --> 01:22:05.560
In a nutshell to unblock your phone
in it says, in the event

1018
01:22:05.600 --> 01:22:11.520
the phone is recovered or was placed
on the blacklisting error, you must provide

1019
01:22:11.640 --> 01:22:16.920
proof of purchase. That's your problem. I would go to well, guess

1020
01:22:16.920 --> 01:22:20.960
what, I can go to Apple
right now online and find out everything I've

1021
01:22:21.000 --> 01:22:25.479
purchased from them. You can't do
that I don't know why. I don't

1022
01:22:25.479 --> 01:22:30.760
know why I can. Do you
have a log in? Yes? I

1023
01:22:30.840 --> 01:22:33.720
do. Okay, there's a record
of your purchase right there, and the

1024
01:22:33.800 --> 01:22:39.079
E I N number is it's not
EI N, it's ESN. THEES number

1025
01:22:39.159 --> 01:22:45.199
would be there now though I don't
know it, says you. So,

1026
01:22:45.800 --> 01:22:51.239
but the biggest problem, the biggest
problem is key Mobile. You're right about

1027
01:22:51.279 --> 01:22:56.079
all that. They do have a
list that they share with everybody. But

1028
01:22:56.680 --> 01:23:01.079
I've gotten three different carriers. That's
the problem. Every time I call a

1029
01:23:01.119 --> 01:23:04.560
carrier, T Mobile comes up with
another carrier, which, yeah, but

1030
01:23:04.720 --> 01:23:11.279
that's because they probably don't even know. But it's not important that you know

1031
01:23:11.399 --> 01:23:16.319
the carrier. It says your carrier
has the ability to unblock that with proof

1032
01:23:16.359 --> 01:23:21.800
of ownership. That's not what they're
telling me, Tibi. Well, okay,

1033
01:23:23.319 --> 01:23:25.640
okay, I don't know what they're
telling you. But I'll bet you

1034
01:23:25.680 --> 01:23:29.560
this. If I had a phone
and I had a contract with T Mobile,

1035
01:23:30.039 --> 01:23:34.359
and I had an EI N number
and I mean, uh whatever,

1036
01:23:34.479 --> 01:23:39.159
yes, then I'd sue them in
small claims court for the cost of that

1037
01:23:39.199 --> 01:23:43.159
phone and I'd get paid. If
but you don't have proof of ownership,

1038
01:23:43.680 --> 01:23:45.239
I'm not going to repeat it again. Man. Okay, you may not

1039
01:23:45.479 --> 01:23:48.640
like the answer, but you need
proof of ownership. Once you get that,

1040
01:23:49.319 --> 01:23:53.560
if they will not unlock your phone, once you have proof that that

1041
01:23:53.760 --> 01:24:00.359
EESN number is yours, then I
will help you and you'll file a small

1042
01:24:00.399 --> 01:24:03.399
claim for the price of a new
phone and get it. Okay, you

1043
01:24:03.520 --> 01:24:09.000
will because the first of all,
they're not even gonna show up, but

1044
01:24:09.039 --> 01:24:13.239
if they do, they'll lose.
They have a responsibility. Three oh three

1045
01:24:14.000 --> 01:24:16.600
seven to one three talks seven to
one, three eight, two five five.

1046
01:24:23.199 --> 01:24:27.279
Go with a sure thing Denver's best
roofer Excel Roofing dot com. You

1047
01:24:27.279 --> 01:24:33.319
don't pay a cent until you're content. Time for an insurance check up free

1048
01:24:33.399 --> 01:24:40.039
no obligation comparison call Compass Insurance paying
too much your coverage at dozens of insurance

1049
01:24:40.039 --> 01:24:43.560
companies find out now three oh three
seven to seven to one help. You'll

1050
01:24:43.560 --> 01:24:46.399
think you're his only customer when you
choose Frank durand the Real estate Man dot

1051
01:24:46.439 --> 01:24:51.159
com to list your home with Remax
Alliance three oh three nine two zero sixteen

1052
01:24:51.199 --> 01:25:04.960
twenty two. Hig Martino, you're
a troubleshooter Denverregen dot com is doing weight

1053
01:25:05.039 --> 01:25:13.039
loss semiglue tide compounded two hundred and
fifty bucks a month, same stuff that's

1054
01:25:13.079 --> 01:25:15.920
in with GOV and ozempic. And
by the way, it's two hundred and

1055
01:25:15.920 --> 01:25:23.319
fifty bucks a month with doctor visits
and also all your injectables included and your

1056
01:25:23.359 --> 01:25:27.079
drugs. Always check with your doctor
before you go on a weight loss program.

1057
01:25:27.119 --> 01:25:32.359
That's Denverregen dot com. All right, now, Mike's got a power

1058
01:25:32.439 --> 01:25:38.800
booster question here? Uh, a
power break booster? Is that like power

1059
01:25:38.800 --> 01:25:41.800
breaks? Is that what we're talking
about? Yeah, vacuum booster. Aren't

1060
01:25:41.800 --> 01:25:45.479
they all power breaks nowadays? Nowadays? Are you okay? So what's your

1061
01:25:45.560 --> 01:25:49.119
question? Mike? You have a
seventies wait, a seventy six Ford Bronco

1062
01:25:49.560 --> 01:25:55.119
Little Square one. Yeah, those
are cool. Yeah, I'm restoring it

1063
01:25:55.199 --> 01:25:59.600
right now. And I've got a
break problem. I have an aftermarket disc

1064
01:26:00.079 --> 01:26:06.920
rear brakes and when I push and
apply the brake, the calibers stay pushed

1065
01:26:06.960 --> 01:26:11.560
in and I literally have to use
my foot to pull the pedal back out

1066
01:26:11.600 --> 01:26:15.760
to release the calipers. No,
why is that? Man? That's is

1067
01:26:15.800 --> 01:26:18.760
there a leak somewhere it's leaking down
or what? No? No, no

1068
01:26:18.920 --> 01:26:25.520
leak, Like I said, there
aftermarket disc brakes on and I was I

1069
01:26:25.560 --> 01:26:29.680
was wondering if Kevin would know anything. Yeah, I mean you just got

1070
01:26:29.680 --> 01:26:32.119
to start loosening things up and make
sure it's not the caliber itself hanging up.

1071
01:26:32.760 --> 01:26:38.279
Uh you know mechanically. Yeah.
So normally that's under a pressure like

1072
01:26:38.319 --> 01:26:41.880
hydraulic right, correct, So when
you press it down it wants to pop

1073
01:26:41.920 --> 01:26:45.600
back, yes, So what would
make it not want to? A mechanical

1074
01:26:45.640 --> 01:26:48.359
binding would seem like we're only either
in the shaft you know it's going in

1075
01:26:48.359 --> 01:26:53.199
the master cylinder or booster. Uh, it could be out of adjustment.

1076
01:26:53.239 --> 01:26:58.159
There are there little flow valves and
well there's a proportioning valve. Yeah.

1077
01:26:58.199 --> 01:27:00.359
I mean that's the next thing.
You just got to kind of work your

1078
01:27:00.359 --> 01:27:03.760
way through and see where you know, if it's hydraulically holding it on or

1079
01:27:03.800 --> 01:27:08.560
mechanically holding it on is what you
have to differentiate. First, does it

1080
01:27:08.600 --> 01:27:13.000
pop right back out or does it
come out slowly? I push it in,

1081
01:27:13.079 --> 01:27:16.960
and if I'm on a hill,
it literally stays compressed and I won't

1082
01:27:16.960 --> 01:27:19.960
go. I got to pull take
my foot and pull the brake pedal back

1083
01:27:20.079 --> 01:27:24.239
out. But when you pull it
back out, does it come out smoothly

1084
01:27:24.399 --> 01:27:28.239
or does it pop? Oh yeah, nope, comes out smoothly. That

1085
01:27:28.359 --> 01:27:31.680
sounds like hydraulic problem, doesn't it. It could be something in the masters

1086
01:27:31.720 --> 01:27:35.399
owner hanging up. Yeah, I
don't you called your I called your shop,

1087
01:27:35.479 --> 01:27:39.279
Kevin, and you got work on
these. Do you do you have

1088
01:27:39.319 --> 01:27:42.800
anybody that you could refer me to
an older vehicle like that? Yeah,

1089
01:27:42.840 --> 01:27:45.520
we can get you and my guys
they shade away from the seventies cars because

1090
01:27:45.560 --> 01:27:48.880
parts are just too hard to get. But yeah, well we can.

1091
01:27:49.000 --> 01:27:53.000
We'll squeeze you and I'll get you
number and give you a call after the

1092
01:27:53.039 --> 01:27:57.279
show. Hey, Kachina, get
his number for this seventy six. Yeah

1093
01:27:58.359 --> 01:28:02.119
it sounds and there's no fluid leaky
anyway, right, not at all?

1094
01:28:02.720 --> 01:28:05.960
And do you have good pressure when
you push it down or is it mushy?

1095
01:28:08.119 --> 01:28:10.960
No, it's got good pressure.
It's just like it needs a spring

1096
01:28:11.000 --> 01:28:14.920
to pull the pull the pedal back
out. I'm not quite sure. But

1097
01:28:15.000 --> 01:28:16.279
by the way, I know it. By the way, that sounds silly.

1098
01:28:16.279 --> 01:28:19.239
But have they ever on these older
models? Did they ever use springs

1099
01:28:19.520 --> 01:28:26.119
to they they did on something?
Yeah, I mean could it be but

1100
01:28:26.560 --> 01:28:31.600
the but wow, Okay, when
you apply on hydraulic you put the plunger

1101
01:28:32.720 --> 01:28:40.399
is pushing the fluid through and collapsing
the or squeezing the caliper. Then why

1102
01:28:40.800 --> 01:28:45.039
then when you stop pressing on it, why is could it be a bad

1103
01:28:45.079 --> 01:28:47.880
plunger? Exactly? That's what I'm
thinking of, something hanging up because the

1104
01:28:47.920 --> 01:28:51.920
pressure itself should be enough to push
it back. Okay, Yes, Mike

1105
01:28:53.119 --> 01:28:59.159
uh shared in autotech dot Com threeho
three four five forty two. And then

1106
01:28:59.199 --> 01:29:03.960
he'll get your number as well.
A lot of calls today and we welcome

1107
01:29:04.000 --> 01:29:08.279
more. I got Dan coming up
right now. And then Dan wants to

1108
01:29:08.279 --> 01:29:11.560
talk about a starter anything on your
mind now, it doesn't have to be

1109
01:29:11.640 --> 01:29:14.760
car related, of course, it
could be anything you want. Three oh

1110
01:29:14.880 --> 01:29:18.319
three seven to one three talk three
O three seven one three eight two five

1111
01:29:18.439 --> 01:29:23.479
five. Dan's got a starter issue? Dan, go ahead, Yeah,

1112
01:29:23.560 --> 01:29:28.000
time. I got a two thousand
and four Nissan CenTra and it's been running

1113
01:29:28.079 --> 01:29:30.880
just fine. But the other day
I parked it to run into a store.

1114
01:29:30.920 --> 01:29:35.000
I was in there five minutes,
came back out and it wouldn't start.

1115
01:29:35.199 --> 01:29:38.960
You know, I got plenty of
battery. It turned over fine,

1116
01:29:39.039 --> 01:29:41.720
But okay, when you try to
start do you hear a click? Do

1117
01:29:41.760 --> 01:29:43.640
you hear a click? Click?
Click click? What do you hear?

1118
01:29:45.560 --> 01:29:49.840
No? I hear the normal sound
of the engine turning over. Yeah,

1119
01:29:50.119 --> 01:29:54.840
and it's like there's not any fuel
get into it. It's what Yeah,

1120
01:29:55.119 --> 01:29:59.239
either fuel or Sparket's you gotta differentiate
so you see which one could be something

1121
01:29:59.319 --> 01:30:03.600
as distributor not sparking inject there's not
firing. Is that something that happens instantly

1122
01:30:03.640 --> 01:30:08.920
because I parked it for it's electrical, it's you know, easy analogy,

1123
01:30:09.000 --> 01:30:11.000
go in to a room one time
and the light works, next time you

1124
01:30:11.000 --> 01:30:14.439
come in, it's it's off.
You know, it can happen that quick.

1125
01:30:14.479 --> 01:30:18.520
Sure, it could be what what
could it be that I can go

1126
01:30:18.560 --> 01:30:21.840
eight to z there, there's probably
twenty five things it can be. Oh

1127
01:30:21.920 --> 01:30:26.479
really, Oh yeah yeah, because
it's just without knowing if it's spark or

1128
01:30:26.560 --> 01:30:30.520
fuel and then you go down that
road whichever way you go there. So

1129
01:30:30.800 --> 01:30:34.600
yeah, and fuel filter in the
tank right, well, no, it's

1130
01:30:34.600 --> 01:30:39.079
got an inline fuel filter. But
that's not something that would happen like that

1131
01:30:39.079 --> 01:30:44.199
that that wouldn't you Instantaneous failure is
going to be something electrical typically, I

1132
01:30:44.239 --> 01:30:47.319
mean it could be the fuel pumped
filter. If you're thinking fuel, I

1133
01:30:47.319 --> 01:30:50.479
mean you can just spray a little
bit of starting fluid inside the air cleaner,

1134
01:30:50.920 --> 01:30:54.199
just a little bit, doesn't take
a whole lot and then crank it.

1135
01:30:54.279 --> 01:30:56.560
If it tries to fire, then
you're on the right place. Yep.

1136
01:30:56.680 --> 01:31:00.159
If it's not, then you're most
likely looking in the ignition system.

1137
01:31:00.720 --> 01:31:02.319
How long would it take you to
find something like that if you pulled in?

1138
01:31:02.439 --> 01:31:05.239
I mean a lot of people don't
want to leave a car for a

1139
01:31:05.279 --> 01:31:09.680
week. I mean on quick stuff
like that? Is it any type of

1140
01:31:09.720 --> 01:31:12.800
dig? We request the day,
but you're typically an hour to an hour

1141
01:31:12.800 --> 01:31:15.760
and a half tops. Yeah,
there's a good place I can take it

1142
01:31:15.800 --> 01:31:21.439
to. I'm up in Broomfield,
hands up there, hands On Auto Tech.

1143
01:31:21.640 --> 01:31:27.039
At where they're in hands on Auto
Tech. They're not far from you.

1144
01:31:28.800 --> 01:31:31.600
You're in long Mont area? I
think? Is that far? The

1145
01:31:31.600 --> 01:31:34.039
problem is I'd have to toe it
because I can't get it to start.

1146
01:31:34.079 --> 01:31:36.319
Oh yeah, you got to toe
it anywhere you go, no matter what.

1147
01:31:38.119 --> 01:31:41.560
And jumping it doesn't help because it's
not an electrical issue, not a

1148
01:31:41.560 --> 01:31:46.920
battery yep. No, Well,
long month about thirty miles from where I'm

1149
01:31:46.960 --> 01:31:50.279
at, Oh, crap man,
that's too bad. Dan, I don't.

1150
01:31:50.560 --> 01:31:54.159
I don't know if any mobile meganics
or anyone. I really don't.

1151
01:31:55.239 --> 01:31:59.079
You can't, you can't get it
started. It So it's good. If

1152
01:31:59.119 --> 01:32:01.720
it's just going union, is that
what he's saying, then it's air or

1153
01:32:01.720 --> 01:32:05.640
fuel or spark or spark. I
mean it's one of those, Dan,

1154
01:32:05.840 --> 01:32:12.479
I mean what a triple A or
like? There are there? I mean

1155
01:32:12.520 --> 01:32:15.720
other than triple A. Are there
mobile mechanics around anymore? God? I

1156
01:32:15.720 --> 01:32:18.359
don't know of any good ones.
There was one that we used for a

1157
01:32:18.359 --> 01:32:23.560
long time and unfortunately he moved Florida. Yeah, is that the one?

1158
01:32:23.600 --> 01:32:27.000
Well? No, yes, we
had a diagnostic guy that did it Norris

1159
01:32:27.039 --> 01:32:29.640
right, Floris. But it was
another one he worked for me at one

1160
01:32:29.640 --> 01:32:32.199
time and started his own mobile service. Is automotive MD is still around.

1161
01:32:32.640 --> 01:32:36.199
I don't think they're around either of
the they're gone. God. We used

1162
01:32:36.199 --> 01:32:42.119
to have two good automotive diagnostics services. Now they didn't necessarily do repairs,

1163
01:32:42.199 --> 01:32:45.800
but good diagnostics. But if anyone
knows that good mobile mechanics, and that's

1164
01:32:45.800 --> 01:32:50.239
something that I would never use a
mobile mechanic for major stuff. But man,

1165
01:32:50.359 --> 01:32:55.119
it's there are dozens of times.
I can think of where people might

1166
01:32:55.199 --> 01:33:00.239
need them here and there. Rodney
at JFR real quick. Here we were

1167
01:33:00.279 --> 01:33:09.279
talking about leasing versus buying. Really
the question is why does anyone buy?

1168
01:33:10.399 --> 01:33:15.520
If you think about it, If
you lease the proper way, you're paying

1169
01:33:15.600 --> 01:33:19.119
for just the time you're using that
car, and you're turning it back and

1170
01:33:19.159 --> 01:33:28.000
you're walking away. And theoretically that's
the way a good lease should work out.

1171
01:33:28.840 --> 01:33:32.039
Yes, And it's the and you
know this is a matter of level

1172
01:33:32.119 --> 01:33:36.159
of and there's no cash invested,
right, and it's a level And my

1173
01:33:36.279 --> 01:33:42.399
theory is this is a level of
economics. Is that if you buy a

1174
01:33:42.439 --> 01:33:45.000
car, you hold it for you
pay it off, You try to pay

1175
01:33:45.000 --> 01:33:49.680
it off in three years, and
you take the remaining of three more years

1176
01:33:49.720 --> 01:33:55.119
and have no more payments, and
it's out of pocket expense. It's always

1177
01:33:55.760 --> 01:34:00.520
better if the car is not too
expensive. And that's what we want to

1178
01:34:00.560 --> 01:34:08.479
stress leasing versus buying. Leasing would
always work if they didn't screw you on

1179
01:34:08.520 --> 01:34:14.439
a lease. The problem with a
lease is so few people understand it right

1180
01:34:15.079 --> 01:34:17.680
that there's more ways to get screwed
on it. Exactly. But if you

1181
01:34:17.800 --> 01:34:23.079
truly get a good lease, there's
nothing better, right, And that means

1182
01:34:23.119 --> 01:34:26.960
not overpaying on the acquisition, right, And that means not paying too high

1183
01:34:27.000 --> 01:34:31.319
of a money factor, and that
means getting true credit if you buy down

1184
01:34:31.600 --> 01:34:35.399
the cap costs with a trade or
with a down payment. Most of the

1185
01:34:35.439 --> 01:34:40.399
time you don't get credit for a
down payment or a trade. They screw

1186
01:34:40.479 --> 01:34:44.760
you on it, right, But
cost wise, out of pocket, it's

1187
01:34:44.800 --> 01:34:50.560
always better if everything is equal equal, it's always better to buy because wait,

1188
01:34:50.680 --> 01:34:53.720
what do you mean it's always better
to buy? Well, if you

1189
01:34:53.800 --> 01:34:57.279
have if you need a twenty thousand
dollars car and you pay twenty thousand for

1190
01:34:57.399 --> 01:35:00.720
it and you hold on, these
cars will last over Most of these cars

1191
01:35:00.760 --> 01:35:04.039
will do over one hundred and fifty
miles on it. So if you own

1192
01:35:04.119 --> 01:35:09.119
that car for an additional oh yeah
yeah, yeah yeah, But I'm talking

1193
01:35:09.159 --> 01:35:11.960
about if you want to keep a
new car. Yeah yeah, If you

1194
01:35:12.000 --> 01:35:15.239
want to keep a new car,
you'll be forever paying for a lease,

1195
01:35:15.399 --> 01:35:20.399
that's right. But you won't have
any heavy cash outlay right in cash because

1196
01:35:20.439 --> 01:35:25.520
there is a there is a cost
of money if you're paid outright for I

1197
01:35:25.600 --> 01:35:30.560
mean very few most people finance anyway. So if you went financed versus lease.

1198
01:35:30.680 --> 01:35:34.640
I think lease is smarter because you're
not financing the whole amount, you're

1199
01:35:34.680 --> 01:35:40.199
financing just the part you're using exactly. That's with a lease. If you're

1200
01:35:40.239 --> 01:35:44.439
paying cash, that's a different story. But then paying cash is a good

1201
01:35:44.479 --> 01:35:47.960
value for somebody keeping a car,
but it's not necessarily a good value if

1202
01:35:48.000 --> 01:35:53.239
you want to keep trading, because
that money is tied up that could be

1203
01:35:53.279 --> 01:36:01.359
doing other things. We have more
coming right up. Go with a sure

1204
01:36:01.439 --> 01:36:05.960
thing Denver's Best roofer Excel Roofing dot
com. You don't pay a cent until

1205
01:36:06.000 --> 01:36:13.520
you're content. Time for an insurance
check up free, no obligation. In

1206
01:36:13.600 --> 01:36:17.880
comparison, call Compass Insurance paying too
much your coverage at dozens of insurance companies

1207
01:36:17.960 --> 01:36:21.199
find out now three oh three seven
to seven to one help. You'll think

1208
01:36:21.199 --> 01:36:26.239
you're his only customer when you choose
Frank durand the real estate Man dot com

1209
01:36:26.239 --> 01:36:30.920
to list your home with Remax Alliance
three oh three nine two zero sixteen twenty

1210
01:36:30.960 --> 01:36:40.920
two. Hi Tom Martino, you're
a troubleshooter. Three O three seven one

1211
01:36:40.960 --> 01:36:44.520
three talks seven one three eight two
five five. I want this comment on

1212
01:36:44.560 --> 01:36:51.600
the seventy six Bronco that the brakes
would would squeeze but not release. What

1213
01:36:51.600 --> 01:36:58.880
do you think is going on byron? Uh? He has a residual pressure

1214
01:36:59.000 --> 01:37:01.840
valve. When you have vehicle with
drum brakes, or residual pressure valve in

1215
01:37:01.880 --> 01:37:08.399
the master cylinder to keep a little
bit of hydraulic pressure in the system.

1216
01:37:08.840 --> 01:37:13.119
When you have disc brakes, you
don't have a residual pressure valve in the

1217
01:37:13.199 --> 01:37:18.920
system. And the calipers lets the
piston come back just with the the ring,

1218
01:37:19.399 --> 01:37:25.039
the square ring that's in the in
the caliper. I think I know

1219
01:37:25.079 --> 01:37:30.520
what I'm saying. I mean I
so you're saying with a disc they don't

1220
01:37:30.560 --> 01:37:35.319
have that right. Disc brake systems
don't use a residual pressure valve in the

1221
01:37:35.359 --> 01:37:41.000
master zone. Why do the drum
Why do the drums use it? Because

1222
01:37:41.319 --> 01:37:45.520
you keep it. You need to
keep a little bit of of pressure in

1223
01:37:45.560 --> 01:37:49.039
the mask in the hydraulic system all
the time, because the springs are in

1224
01:37:49.079 --> 01:37:55.520
there. It would pull the it
would push the springs would pull the shoes

1225
01:37:55.600 --> 01:38:00.319
back in too far if you didn't
have a residual pressure valve. Okay,

1226
01:38:00.600 --> 01:38:04.359
okay, I didn't know that.
And that residual pressure valve is sticking.

1227
01:38:06.199 --> 01:38:11.439
Well, it shouldn't be there where
you have drums bread. Oh so when

1228
01:38:11.479 --> 01:38:15.880
we converted it, he did not
take it out of there. That's right.

1229
01:38:15.119 --> 01:38:20.039
That's a pretty damn good idea.
I hope he's listening. I have

1230
01:38:20.159 --> 01:38:25.640
an old Bronco. I converted the
fronts to disc brakes. And you have

1231
01:38:25.720 --> 01:38:29.319
to have a master cylinder that doesn't
have a residual pressure valve where you have

1232
01:38:29.399 --> 01:38:31.920
the dis Do you have to change
out the master cylinder or can you just

1233
01:38:32.000 --> 01:38:40.199
take out that valve? Well,
I changed out the master cylinder. He

1234
01:38:40.319 --> 01:38:45.159
might be able to just take the
residual pressure valve out of his master cylinders.

1235
01:38:45.319 --> 01:38:51.159
Okay. Broncle probably came with disc
brakes on the front in seventy six

1236
01:38:53.159 --> 01:38:57.840
and he converted the rear to dis
brakes. Mine were all drum and I

1237
01:38:57.880 --> 01:39:03.920
converted the front to disc brakes years
ago. Wow, that is so cool.

1238
01:39:04.119 --> 01:39:09.039
I love our audience. Thank you, Byron, appreciate it. Hey

1239
01:39:09.119 --> 01:39:13.439
Mark, what's happening with you?
Mark? Hey? Guys? How you

1240
01:39:13.479 --> 01:39:16.720
doing this? Good man? What's
going on with centry link? Hey?

1241
01:39:16.800 --> 01:39:20.039
I've had these guys, I've used
their service. I don't know ten fifteen

1242
01:39:20.119 --> 01:39:25.439
years and I've always paid my bills
by you know, I call it.

1243
01:39:25.640 --> 01:39:28.600
What do you have here? What
do you have with centry Link right now?

1244
01:39:30.399 --> 01:39:33.640
Just the internet? Okay, just
Wi Fi? Just the internet?

1245
01:39:33.720 --> 01:39:38.000
Got it? That's what I have. I love Centry Link broadband. I

1246
01:39:38.039 --> 01:39:42.840
love it. I dumped comcasts because
they're so fast and good Sentry Link anyway,

1247
01:39:42.920 --> 01:39:46.880
keep going. So it got to
where I would call and say I

1248
01:39:46.920 --> 01:39:51.119
need to pay my bill, and
it didn't recognize my phone number and I

1249
01:39:51.119 --> 01:39:54.840
do not have any account numbers,
and that was the only way I knew,

1250
01:39:54.880 --> 01:39:59.279
so I wasn't able to pay.
Eventually it got turned off, which

1251
01:39:59.319 --> 01:40:02.399
you know, I understand, and
so I got a different service. Now,

1252
01:40:02.840 --> 01:40:05.640
wait a minute, Wait a minute, And how long did you have

1253
01:40:05.720 --> 01:40:12.560
sent? How long did you have
CenturyLink? Probably fifteen years? And of

1254
01:40:12.600 --> 01:40:16.039
that fifteen years you did pay your
bill sometimes? Right? No? I

1255
01:40:16.039 --> 01:40:19.159
always paid my bill. Well,
what did you mean you couldn't pay your

1256
01:40:19.159 --> 01:40:23.479
bill? All of a sudden one
I would call? You know, they

1257
01:40:23.520 --> 01:40:27.359
asked you for your phone number.
I know that you're right. Frustrating great,

1258
01:40:28.159 --> 01:40:30.960
did you know that you have a
phone number? Did you know you

1259
01:40:30.000 --> 01:40:32.359
have a phone number assigned to you? Even though you're not using it.

1260
01:40:33.680 --> 01:40:38.479
I did have that at one point, and then they changed that and gave

1261
01:40:38.520 --> 01:40:42.520
me my phone number back, my
original my regular anyway, So what's going

1262
01:40:42.560 --> 01:40:47.439
on now? So they turned my
service off, which I understand. So

1263
01:40:47.800 --> 01:40:53.319
they're still sitting me bills and I'm
still being charged monthly and I try to

1264
01:40:53.359 --> 01:40:56.560
call and say just turn it off, but I can't talk to a personate

1265
01:40:56.600 --> 01:41:00.840
a minute. Do you have the
broadband service at your home? I no

1266
01:41:00.920 --> 01:41:04.079
longer do it's it's turned off.
I no longer use it. I'm not

1267
01:41:04.199 --> 01:41:11.960
asking that, I'm asking if it's
there. I have a router box.

1268
01:41:13.359 --> 01:41:18.039
Is there a live signal? Do
you have broadbands? No? That's why

1269
01:41:18.079 --> 01:41:21.359
I say. They turned me off
two months ago. Okay, why are

1270
01:41:21.359 --> 01:41:26.439
they still charging you? If they
turned you off, I don't know,

1271
01:41:26.520 --> 01:41:29.760
but they I just get it on. Did they just turn you off or

1272
01:41:29.800 --> 01:41:33.640
did you cancel? No, that's
what that's They just turned me off.

1273
01:41:33.680 --> 01:41:38.000
I have not been able to cancel. Why have you not been able?

1274
01:41:38.239 --> 01:41:42.359
Why have you not been able to
cancel? I can't talk to a person

1275
01:41:42.960 --> 01:41:46.039
today. I called. Let me
today. I called and the last thing

1276
01:41:46.079 --> 01:41:49.560
that the computer said is I need
to get a hold of my provider,

1277
01:41:50.680 --> 01:41:54.560
and I'm like, I don't know
what that means. You are my provider,

1278
01:41:54.840 --> 01:42:00.600
but it's a computer. Whose motive
is it? It's it's it's mine.

1279
01:42:00.199 --> 01:42:04.840
Okay, so it's not theirs and
you're just telling me it's impost.

1280
01:42:05.359 --> 01:42:11.720
They turned it off. But it's
impossible to stop your contract, right And

1281
01:42:12.039 --> 01:42:15.079
I don't really have a contract though, I said no, but I have

1282
01:42:15.119 --> 01:42:21.199
a Century Link account online and you
can cancel right there. I do not

1283
01:42:21.319 --> 01:42:25.439
know my account number. Well you
gotta get it, bro, you got

1284
01:42:25.439 --> 01:42:28.640
to find an old I mean,
I don't know what to tell you about

1285
01:42:28.680 --> 01:42:30.840
that, just like the other guy
that said, you know, I forget

1286
01:42:30.840 --> 01:42:32.920
what the call was about. And
I said, look, you got to

1287
01:42:32.960 --> 01:42:36.000
get proof of ownership of your phoney. So, oh, I don't know

1288
01:42:36.079 --> 01:42:41.600
it, but I'm telling you you
go online. To you if you go,

1289
01:42:41.800 --> 01:42:44.680
just sign up as a new customer, if you've never had online access

1290
01:42:44.720 --> 01:42:48.039
and use all your old credentials,
you will get online access. Then you

1291
01:42:48.079 --> 01:42:54.600
go in and cancel it. But
that's how you cancel. You. I

1292
01:42:54.600 --> 01:42:59.000
didn't realize when you said you couldn't
cancel, can't talk to someone you were

1293
01:42:59.039 --> 01:43:05.079
not going online though, right?
I have looked online. All it shows

1294
01:43:05.119 --> 01:43:11.520
is the last four numbers of my
way of my contract number. But here

1295
01:43:11.640 --> 01:43:17.760
here's what I'm asking. Do you
have a century Link log in? No?

1296
01:43:18.520 --> 01:43:21.800
Did you ever ask? I'm not
so computer literate. Maybe I do,

1297
01:43:23.000 --> 01:43:26.399
but that's why I've always paid my
tone. Okay, that's now that

1298
01:43:26.560 --> 01:43:30.760
now I understand. Okay, well
there's good news for you. There is

1299
01:43:30.960 --> 01:43:35.760
online access, okay, and what
you need to do is get to it.

1300
01:43:36.079 --> 01:43:40.560
Okay. I hate to sound so
blunt, but you need to get

1301
01:43:40.600 --> 01:43:43.479
to your account. No. No, and it's not going to be that

1302
01:43:43.560 --> 01:43:46.960
hard. You have a computer,
right, sure, yeah, So if

1303
01:43:47.000 --> 01:43:49.680
you go to the website, do
you have your account number? Do you

1304
01:43:49.760 --> 01:43:56.800
have your Do you have any any
information on your old account? No?

1305
01:43:56.920 --> 01:44:00.720
That's just it, because they why
why don't you have any information on your

1306
01:44:00.720 --> 01:44:04.039
old account? Not an old email, nothing, you have nothing on your

1307
01:44:04.039 --> 01:44:11.159
old account? Nope? Why?
Probably the length of time? I don't

1308
01:44:11.199 --> 01:44:14.800
know. Like I said, I
just have always paid it online or by

1309
01:44:14.840 --> 01:44:20.000
phone. I should say, God
almighty. I mean, I just I

1310
01:44:20.119 --> 01:44:23.840
just need them to stop charging.
No. I know that, man,

1311
01:44:24.079 --> 01:44:28.560
I get it. I totally get
it. And what I'm trying to tell

1312
01:44:28.600 --> 01:44:31.880
you is how to do it.
But you're telling me I can't do it,

1313
01:44:32.239 --> 01:44:36.119
and then you're saying I never How
do you even cancel if you call?

1314
01:44:36.279 --> 01:44:41.159
If they don't know your account number, you can't even cancel if you

1315
01:44:41.319 --> 01:44:45.399
call. If you can't give them
an account number, they don't know what

1316
01:44:45.479 --> 01:44:50.159
to cancel. Well, I know
what you mean about the phone number.

1317
01:44:50.159 --> 01:44:54.000
That was really irrelevant. I used
to have that, but I don't have

1318
01:44:54.119 --> 01:44:57.880
that anymore because they stop doing it. Okay, hold on a second,

1319
01:44:58.159 --> 01:45:06.680
just hold on. Go with a
sure thing Denver's best roofer Excel Roofing dot

1320
01:45:06.720 --> 01:45:13.960
com. You don't pay a cent
until you're content. Leave time for an

1321
01:45:13.960 --> 01:45:18.319
insurance check up free, no obligation
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1322
01:45:18.359 --> 01:45:23.479
coverage at dozens of insurance companies find
out Now three oh three seven seven to

1323
01:45:23.520 --> 01:45:27.279
one help. You'll think you're his
only customer when you choose Frank durand the

1324
01:45:27.319 --> 01:45:30.840
real estate Man dot com to list
your home with Remax Alliance three oh three

1325
01:45:30.920 --> 01:45:44.319
nine two zero sixteen twenty two.
Ripped of news needs so you don't have

1326
01:45:46.039 --> 01:45:55.960
runs as we can. Shooter's gonna
help come. This is the troubleshooter show,

1327
01:45:56.600 --> 01:46:01.039
No Tom Martinez. Hey, I'm
Tom Martino. Welcome to the show.

1328
01:46:01.119 --> 01:46:05.680
Three zero three seven one three talks
seven one three eight two five five.

1329
01:46:06.560 --> 01:46:14.479
A word about Grossman Wellness Clinic.
I am a patient and I was

1330
01:46:14.520 --> 01:46:18.880
a patient there and then I got
him to advertise with me because I believe

1331
01:46:18.920 --> 01:46:25.079
in it. Okay, here's how
it works. Basically, I take supplements

1332
01:46:25.520 --> 01:46:29.680
every day, right, just some
supplements, and then I have some prescription

1333
01:46:29.800 --> 01:46:33.479
drugs and they're all included to the
program. And then he alters the supplements

1334
01:46:34.039 --> 01:46:38.840
based on my blood work that I
have every three months. There is absolutely

1335
01:46:38.880 --> 01:46:42.680
no guesswork. So if you're high
on something, low on something, you

1336
01:46:42.720 --> 01:46:46.439
adjusted and nothing can happen. Almost
nothing can happen in between those three month

1337
01:46:47.079 --> 01:46:51.359
physicals and blood work that can go
bad. And then I can text at

1338
01:46:51.359 --> 01:46:56.039
any time if you want to be
part of this program or even are curious.

1339
01:46:56.079 --> 01:47:00.479
Okay, it's so cheap to find
out two and it's only a few

1340
01:47:00.560 --> 01:47:03.840
hundred bucks a month for whatever program. But here's what he'll do. You

1341
01:47:03.840 --> 01:47:05.920
give him a day. He says
he'll give you a lifetime. But there's

1342
01:47:05.920 --> 01:47:10.439
no obligation. You can go get
an exam, a blood work, and

1343
01:47:10.479 --> 01:47:14.800
a consultation for two hundred forty nine
bucks. That alone is way cheap,

1344
01:47:15.119 --> 01:47:17.640
and if you never go back,
it's worth having that to know what you

1345
01:47:17.720 --> 01:47:21.479
need. Three oh three two three
three forty two forty seven two three three

1346
01:47:21.560 --> 01:47:28.640
forty two forty seven two hundred forty
nine bucks Grossmanwellness dot com. And I

1347
01:47:28.720 --> 01:47:33.479
attribute that to seriously, how good
I feel? All right? Mark has

1348
01:47:33.520 --> 01:47:36.520
an issue with central Links. So
Mark, I went online as if I

1349
01:47:36.600 --> 01:47:42.439
was a new customer or new to
online. And what you do is you

1350
01:47:42.479 --> 01:47:47.000
go to centralink dot com and you
simply go sign in and then you hit

1351
01:47:47.159 --> 01:47:53.439
new to online, and then it
takes you to set up my sentry link,

1352
01:47:54.039 --> 01:47:56.720
and it wants to know your account
number. But if you hit the

1353
01:47:56.760 --> 01:48:02.960
little question mark after that, it
says give me email me my account number

1354
01:48:02.960 --> 01:48:06.720
if you don't have it, so
then you just email me my account number

1355
01:48:06.760 --> 01:48:13.520
link. You hit that link and
then it will email you your account number,

1356
01:48:14.479 --> 01:48:17.279
and then you have your account number, and then you put in your

1357
01:48:17.319 --> 01:48:23.920
account number and your zip code and
you have online access. Once online,

1358
01:48:24.680 --> 01:48:29.680
you can cancel your account. That's
it, or you can extend or change

1359
01:48:29.680 --> 01:48:33.159
your plan or do anything you want. So I can't make it any easier

1360
01:48:33.199 --> 01:48:36.399
than that. You've got to go
to CenturyLink dot com and just take your

1361
01:48:36.399 --> 01:48:41.920
time and do it. I can't
help you other than that. I just

1362
01:48:42.000 --> 01:48:46.199
can't because that's the way the system
is. Yeah, no, that's helpful,

1363
01:48:46.239 --> 01:48:49.680
that's great. But you must hit
the one where you say new to

1364
01:48:49.760 --> 01:48:56.079
sentry Link online and then it'll walk
you through getting your own account. Log

1365
01:48:56.159 --> 01:48:59.119
in. Now, if you already
have one, they might say, you

1366
01:48:59.119 --> 01:49:01.840
know, you already have it account. Then you just hit forgot password.

1367
01:49:02.279 --> 01:49:06.720
But no matter what, you will
get to it and and then you can

1368
01:49:06.760 --> 01:49:13.439
do anything you need to do online. You can even you can even do

1369
01:49:13.520 --> 01:49:18.640
the contact us and tell them that
it was turned off two months ago and

1370
01:49:18.680 --> 01:49:23.560
you shouldn't be charged for the past
two months, and maybe they'll refund you

1371
01:49:23.640 --> 01:49:29.680
that. Although technically I don't think
you canceled three oho three seven one three

1372
01:49:29.720 --> 01:49:33.039
talk seven one three eight two five
five. I'm gonna tell you he's not

1373
01:49:33.119 --> 01:49:39.359
the only one. It's hard to
get lost in today's world customer service.

1374
01:49:39.680 --> 01:49:44.439
There is no I mean, I
don't know how many people maintain true phone

1375
01:49:44.479 --> 01:49:51.640
support anymore. It's getting to be
impossible. So anyway, we were talking

1376
01:49:51.680 --> 01:50:00.199
about and we continue talking about leasing
versus buying, and I don't want to

1377
01:50:00.239 --> 01:50:05.720
give people the wrong impression. If
you want to look at all forms of

1378
01:50:05.800 --> 01:50:15.600
car ownership, the very best form
of car ownership would be not to have

1379
01:50:15.680 --> 01:50:21.119
a loan and to pay for a
car and keep it and keep it at

1380
01:50:21.199 --> 01:50:27.600
least twice as long as the loan. Okay, that's really so. If

1381
01:50:27.640 --> 01:50:29.840
you had a five year loan,
keep it ten years, a four year

1382
01:50:29.880 --> 01:50:31.199
loan, keep it eight years,
three year loan, keep it six years.

1383
01:50:31.239 --> 01:50:40.279
If you could, then you truly
get value for your money. But

1384
01:50:40.479 --> 01:50:45.560
if you finance a car and don't
keep it for the life of the loan,

1385
01:50:45.560 --> 01:50:50.880
you're almost always dealing with negative equity
almost always. If you lease a

1386
01:50:50.960 --> 01:50:56.760
car and don't keep it the life
of the lease, you're almost always dealing

1387
01:50:56.800 --> 01:51:03.039
with negative equity if you had to
can pay leasing with buying. Buying is

1388
01:51:03.119 --> 01:51:08.960
better if you keep the car and
keeping the cars the best value and then

1389
01:51:09.000 --> 01:51:13.840
getting rid of it, but no
one does that. If you want to

1390
01:51:13.960 --> 01:51:21.800
change cars more frequently, if you
like cars, then leasing is an excellent

1391
01:51:21.840 --> 01:51:27.720
way to go if you so long
as you don't overpay for a lease.

1392
01:51:27.800 --> 01:51:30.720
I once mentioned that there's more ways
to get screwed in a lease, and

1393
01:51:30.720 --> 01:51:36.880
I'll tell you why. But here's
the benefit of leasing. If you go

1394
01:51:38.239 --> 01:51:46.079
and you are looking at an apple
pie, and you don't want that whole

1395
01:51:46.159 --> 01:51:51.960
apple pie because you can only eat
half of it, and it's going to

1396
01:51:53.079 --> 01:51:58.319
take you a few years to eat
half of it, why should you pay

1397
01:51:58.359 --> 01:52:00.880
for the whole pie. With a
lease, you're only paying for the part

1398
01:52:01.000 --> 01:52:06.319
of the pie that you're eating.
With a lease, you're only paying for

1399
01:52:06.399 --> 01:52:12.439
the part of the car that you're
using. With the idea that at the

1400
01:52:12.720 --> 01:52:15.880
end of the lease, you give
back the unused portion of the car.

1401
01:52:15.920 --> 01:52:21.920
That's called the residual value. If
you don't overpay for that apple pie,

1402
01:52:23.279 --> 01:52:28.640
it's a great system. Here's why
you buy that that the leasing company buys

1403
01:52:28.680 --> 01:52:33.239
that car and then cuts off a
slice, and you say, I want

1404
01:52:33.279 --> 01:52:38.359
a slice of ten thousand miles a
year, or I want a slice of

1405
01:52:38.439 --> 01:52:44.399
twelve thousand miles a year or fifteen
thousand a year. Then you promise to

1406
01:52:44.399 --> 01:52:46.840
give it back at the end of
four years, let's say, with forty

1407
01:52:46.880 --> 01:52:51.319
eight thousand miles on it, and
they promise that it's going to be worth

1408
01:52:51.319 --> 01:52:57.640
a certain amount, and you walk
away. In some leases, if it's

1409
01:52:57.680 --> 01:53:01.119
worth more than the addiction, you
get to sell it and keep the extra

1410
01:53:01.159 --> 01:53:05.319
money. In some leases, you
can't do that. It's it's uh.

1411
01:53:05.520 --> 01:53:11.199
They already they guarantee to take it
and you guarantee to let them. But

1412
01:53:11.359 --> 01:53:15.199
in some cases you have the choice
either turn it back or sell it.

1413
01:53:15.640 --> 01:53:18.000
When you have the choice, Rodney, what's that called open end or closed

1414
01:53:18.039 --> 01:53:23.000
in? It's a closed in lease. So when you have the choice,

1415
01:53:23.039 --> 01:53:28.359
it's closed when it's open what does
that mean? That means what that you

1416
01:53:28.560 --> 01:53:30.199
have to turn it in. You
have to turn it in, and you

1417
01:53:30.239 --> 01:53:33.800
can't purchase it, okay, to
go through the dealership okay. And the

1418
01:53:33.840 --> 01:53:38.920
other thing I want to add to
what you're saying is another benefit is if

1419
01:53:38.920 --> 01:53:43.319
by chance that car gets hailed done
in the three years of the lease that

1420
01:53:43.399 --> 01:53:47.279
you have and it's not exactly right, or if you had an accident,

1421
01:53:47.520 --> 01:53:53.600
right, you can still you guarantee
that amount of money that was in your

1422
01:53:53.640 --> 01:53:57.239
contract on the lease when you turn
it in, So you can wait,

1423
01:53:57.039 --> 01:54:00.600
wait, wait a minute, that
residual does that residual They can't say,

1424
01:54:00.600 --> 01:54:03.560
well, you had hal is worth
less. No, that's the part of

1425
01:54:03.560 --> 01:54:08.920
your contract they can't hold that against
you. They hold they can only hold

1426
01:54:08.960 --> 01:54:14.000
against you excessive miles and abuse,
right, okay, And hail is not

1427
01:54:14.039 --> 01:54:16.079
considered abuse for that kind of thing. No, nor is an accident.

1428
01:54:16.199 --> 01:54:23.039
Okay though no obviously. Yeah.
So now here's the other thing. So

1429
01:54:23.119 --> 01:54:27.920
when you use the part of your
car you're using, when you use it,

1430
01:54:29.520 --> 01:54:33.159
then you give it back, then
you get another car. So that's

1431
01:54:33.319 --> 01:54:39.279
the whole idea is to get is
to pay for the amount of car you're

1432
01:54:39.399 --> 01:54:43.800
using. That's what a lease is. So if a car is worth one

1433
01:54:43.920 --> 01:54:47.920
hundred grand, but it's going to
be worth fifty thousand at the end of

1434
01:54:47.960 --> 01:54:55.560
your lease, you're in essence financing
fifty thousand dollars, right, okay,

1435
01:54:55.800 --> 01:55:03.199
whereas if you bought it, you're
financing one one hundred thousand dollars. With

1436
01:55:03.359 --> 01:55:08.960
a lease, the only way you
can be upside down is by going over

1437
01:55:09.000 --> 01:55:15.880
the mileage or abusing the car.
Then you may have to kick in money

1438
01:55:15.920 --> 01:55:19.600
at the end. Normally you don't
kick in money. You can simply pick

1439
01:55:19.680 --> 01:55:25.000
up another lease on another car.
And this is where Rodney says, if

1440
01:55:25.039 --> 01:55:28.640
you bought it and kept it,
you won't have the continuing payment and I

1441
01:55:28.760 --> 01:55:31.600
understand that part. But if you
want newer cars all the time, you

1442
01:55:31.640 --> 01:55:35.760
don't mind having that continuing payment as
long as you don't have a big chunk

1443
01:55:35.800 --> 01:55:41.800
of cash out at any one time. So leasing is that option, now,

1444
01:55:42.279 --> 01:55:45.159
Rodney, Here's what I want to
know. I've never done an analysis,

1445
01:55:45.600 --> 01:55:48.119
but if I did a lease every
what is the best frequency? Two

1446
01:55:48.199 --> 01:55:51.079
years, three years, four years, five years. I think five years

1447
01:55:51.359 --> 01:55:57.039
is useless because I don't know,
you're just extending it for no reason.

1448
01:55:57.760 --> 01:56:00.960
What is the best What is the
best term for a lease? Three to

1449
01:56:01.039 --> 01:56:04.640
four years? Four years? I
say two to three? Really, why

1450
01:56:04.720 --> 01:56:09.520
is that just because you're in and
out? You don't you can if you're

1451
01:56:09.520 --> 01:56:13.079
that type that okay, three years
would be good. Yeah, three three

1452
01:56:13.159 --> 01:56:16.880
years you're and you'd be financing very
little depreciation. Well, no, most

1453
01:56:16.920 --> 01:56:21.359
appreciation is in the first three years. Right. But but the hook is

1454
01:56:21.520 --> 01:56:25.760
most of the leases that are out
there are based on three years. Okay,

1455
01:56:25.800 --> 01:56:28.960
So if you did a three year
lease, what I'd like to know

1456
01:56:29.119 --> 01:56:34.159
is, what do you think are
the chances of keeping You can't keep a

1457
01:56:34.239 --> 01:56:38.520
level payment. If you want to
get into another car, It's going to

1458
01:56:38.560 --> 01:56:41.479
always be more, isn't it,
you're always your payments always going to go

1459
01:56:41.560 --> 01:56:44.520
up a little every three years.
Right, there's no way you're going to

1460
01:56:44.560 --> 01:56:46.920
be able to keep a level payment. I think it's I think the only

1461
01:56:47.000 --> 01:56:53.119
variable that will change that is inflation, or or you can say so in

1462
01:56:53.159 --> 01:56:55.840
other words, as the price of
cars go up, your payment's gonna go

1463
01:56:55.880 --> 01:57:00.119
out. Right. So so for
a little more money a month, you

1464
01:57:00.119 --> 01:57:03.039
get to pick up a new car
every three years, or you and then

1465
01:57:03.039 --> 01:57:06.119
again we've talked about this, or
you can do a used car lease,

1466
01:57:06.520 --> 01:57:09.520
and then you're yeah, I don't
know about it. I mean, I

1467
01:57:09.600 --> 01:57:15.000
just don't see the benefit. I
still can't mentally get my head around a

1468
01:57:15.079 --> 01:57:17.279
used car lease. I mean you
can. I don't know why, because

1469
01:57:17.439 --> 01:57:21.680
if you're financing the depreciation and you
have a car that's two years old,

1470
01:57:21.760 --> 01:57:26.760
most of the depreciation already took place. So what are you financing. Let's

1471
01:57:26.760 --> 01:57:31.159
give you a good example. I
was just talking to my partners here the

1472
01:57:31.239 --> 01:57:35.319
least that we were just talking about. I'm showing them cars that the that

1473
01:57:35.359 --> 01:57:41.159
the Tesla's has dropped down about fifty
percent. Now what if you bought that

1474
01:57:41.279 --> 01:57:45.520
on the lease on a used car
lease that has just dropped down fifty percent

1475
01:57:46.039 --> 01:57:51.159
and fifty percent? And how long? How old thousand? These are?

1476
01:57:51.199 --> 01:57:59.720
Two thousand and threes? Twenty three? Twenty three has gone down almost fifty

1477
01:57:59.760 --> 01:58:03.239
percent? Are you crapping me?
So from twelve? Wait a minute,

1478
01:58:03.720 --> 01:58:10.600
you mean if you bought a Tesla
last year, it's worth half almost half?

1479
01:58:10.800 --> 01:58:15.479
Right now? You put that on
a lease, your payment would be

1480
01:58:15.479 --> 01:58:20.399
pretty low. Oh my goodness,
I mean they'll do that for three years.

1481
01:58:20.640 --> 01:58:26.640
You've just you've just you basically put
down thirty dollars, thirty thousand dollars

1482
01:58:27.039 --> 01:58:30.680
to put down on a lease to
bring down your payments. You don't have

1483
01:58:30.760 --> 01:58:33.039
to do that by waiting, by
just getting it. How many miles on

1484
01:58:33.079 --> 01:58:41.279
those cars? I used the variable
of anything under ten thousand miles? So

1485
01:58:42.199 --> 01:58:47.239
this one has thirty four thousand?
Tesla's depreciate that much? Sorry they are

1486
01:58:47.800 --> 01:58:56.520
so Mark's models that he bought is
worth about half for sure? Yeah?

1487
01:58:57.159 --> 01:59:00.000
Are you kidding me? And a
hints? Why a lot of But can

1488
01:59:00.039 --> 01:59:05.119
you imagine the bank financing all of
these cars and and they ballied up?

1489
01:59:05.439 --> 01:59:10.199
The bank is upside down now on
cars that they don't they didn't well are

1490
01:59:10.199 --> 01:59:14.279
the banks? Sorry? They are
are they pulling back from uhtt Teslas.

1491
01:59:14.399 --> 01:59:17.199
They are well Tesla as it's on
finance company too, right, you know,

1492
01:59:17.279 --> 01:59:19.239
I don't know. I can't speak
to that. I'm sure they do

1493
01:59:19.359 --> 01:59:24.279
though, why wouldn't you? That's
a lot of money anyway, We got

1494
01:59:24.279 --> 01:59:31.720
more coming right up. Go with
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1495
01:59:31.800 --> 01:59:39.279
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1496
01:59:39.319 --> 01:59:44.119
insurance checkup free, no obligation.
In comparison, call Compass Insurance paying too

1497
01:59:44.159 --> 01:59:47.439
much your coverage at dozens of insurance
companies find out now three oh three seven

1498
01:59:47.439 --> 01:59:50.640
to seven to one. Help.
You'll think you're his only customer when you

1499
01:59:50.720 --> 01:59:55.880
choose Frank durand the real estate Man
dot com to list your home with Remax

1500
01:59:55.920 --> 02:00:05.840
Alliance three oh three nine two zero
sixteen twenty two. Hi Tom Martino,

1501
02:00:06.039 --> 02:00:11.520
you are a troubleshooter three ozho three
seven to one three talk three oh three

1502
02:00:11.640 --> 02:00:15.119
seven one three eight two five to
five. Hey Mark, what's happening?

1503
02:00:15.159 --> 02:00:17.279
Bro? What's going on? Oh? My goodness, man, it is

1504
02:00:17.319 --> 02:00:20.520
so nice out here. Susanna and
I might just move out here, man,

1505
02:00:20.640 --> 02:00:24.399
So hey, listen, bro,
if you do that just make a

1506
02:00:24.439 --> 02:00:28.680
bedroom for me. I don't take
a lot of room. Hey, listen,

1507
02:00:28.720 --> 02:00:31.399
Mark, we were talking real quick
about the Model S. Do you

1508
02:00:31.479 --> 02:00:38.159
know that Rodney's finding Model s's with
like eighteen hundred miles on him nineteen or

1509
02:00:38.479 --> 02:00:42.680
a couple thousand miles on him a
year old? That are fifty percent of

1510
02:00:42.760 --> 02:00:45.760
retail I know. Don't even thanks
Rodney, that's all. Oh no,

1511
02:00:46.520 --> 02:00:50.520
why apparently, Mark? What happened
to him? Though? Seriously? What

1512
02:00:50.680 --> 02:00:54.920
happened? They're so beautiful? When
happened lower in the price. He kept

1513
02:00:55.000 --> 02:00:58.279
lowering the price. That's what happened
to him, just like he did the

1514
02:00:58.359 --> 02:01:01.319
Model three. They were getting prem
o money for him when you start selling

1515
02:01:01.319 --> 02:01:06.000
a brand new one. I bought
mine for one hundred and ten a year.

1516
02:01:06.600 --> 02:01:10.279
Within a year, it was seventy. So I mean, that's what

1517
02:01:10.399 --> 02:01:14.560
happened to him. You mean,
no one was seventy no one? But

1518
02:01:14.720 --> 02:01:16.800
hold on, ask me if I
do it again, I would have waited

1519
02:01:17.079 --> 02:01:19.319
to buy it, but I still
would have bought it. You know what's

1520
02:01:19.319 --> 02:01:26.359
coming out in twenty twenty five?
What roadster guess how fast it is?

1521
02:01:27.399 --> 02:01:32.439
How one sixty miles an hour in
less than one second? No way,

1522
02:01:32.880 --> 02:01:38.119
that's impossible. One. One,
well call it impossible. They're doing it.

1523
02:01:38.239 --> 02:01:42.800
One how much is it going to
cost? While they still haven't released

1524
02:01:42.800 --> 02:01:45.000
that, I'm pretty sure I got
a down payment that I'll probably wave on

1525
02:01:45.119 --> 02:01:49.439
it. You know how Tesla is
the down payment's cheap. Oh, actually,

1526
02:01:49.760 --> 02:01:54.039
I take that back. It's cheap
on everything but the roadster. I

1527
02:01:54.199 --> 02:01:57.319
do not have a down payment on
the roadster. No, you have a

1528
02:01:57.359 --> 02:02:00.840
slot though, didn't you put a
slot for one hundred bucks? Or because

1529
02:02:00.000 --> 02:02:04.560
they wanted when I bought my Model
Less to have this roadster, you had

1530
02:02:04.600 --> 02:02:11.079
the pop down and non refundable fifty
thousand bucks And the problem, the big

1531
02:02:11.159 --> 02:02:14.560
problem with that is you had no
idea how much the car was going to

1532
02:02:14.640 --> 02:02:17.119
cost, So you could have been
putting fifty grand down and they squeeze you

1533
02:02:17.199 --> 02:02:20.920
for a half a million. You
don't know, I have that one hundred

1534
02:02:20.960 --> 02:02:26.279
dollars one on that cyber truck.
But it's an it's a refundable, and

1535
02:02:26.319 --> 02:02:29.840
it's you know, it's refundable,
totally. I got I got this.

1536
02:02:30.000 --> 02:02:31.760
No, no, no, it's
not refundable. You'll give up, you'll

1537
02:02:31.800 --> 02:02:34.720
give up to two hundred and fifty. I'm taking no it's one hundred dollars.

1538
02:02:34.800 --> 02:02:39.920
It was one hundred dollars on the
cyber truck, for sure. I

1539
02:02:39.960 --> 02:02:44.920
got here's what I want to know. Are you sold on? Are you're

1540
02:02:45.000 --> 02:02:48.640
sold on? You love Tesla?
You love it? Oh? Shoot,

1541
02:02:48.640 --> 02:02:54.600
we got disconnected. We'll get it
back anyway. Yep. So he apparently

1542
02:02:54.680 --> 02:02:58.880
knew about fifty percent value on a
Tesla. That's got to piss people off

1543
02:03:00.119 --> 02:03:04.000
out it. That's got to piss
people off if you spend that much money,

1544
02:03:04.479 --> 02:03:10.680
that's gotta bother you, man,
because the listen, I'm not saying

1545
02:03:10.760 --> 02:03:15.920
that cars keep their value, but
if we did talk about cars that kept

1546
02:03:15.000 --> 02:03:18.600
value, guys, what would it
be, Rodney, What are the ones

1547
02:03:18.600 --> 02:03:24.359
that really toyotas right, toyotas,
hondas. I you know, it's say

1548
02:03:24.399 --> 02:03:29.359
Asian ones that are the ones that
are really hot. Any luxury cars keep

1549
02:03:29.359 --> 02:03:32.000
their models, keep their value at
all, Any luxury ones at all?

1550
02:03:33.319 --> 02:03:39.640
Luxury you know, and like,
do Beamers or Mercedes heap value? No?

1551
02:03:39.640 --> 02:03:45.279
No, I think your Lexus is
going to keep value again, we're

1552
02:03:45.319 --> 02:03:49.920
going back to the Asian model.
I mean, so German of Germans have

1553
02:03:50.039 --> 02:03:56.399
lost a lot of quality, haven't
they. I think they you know,

1554
02:03:56.399 --> 02:04:00.239
they're starting out so high and they
just drop so hard, you know,

1555
02:04:00.319 --> 02:04:04.239
and you start out one hundred thousand, it's you can only go one way

1556
02:04:04.479 --> 02:04:11.479
and go down that way and go
down fast at one hundred thousand dollars a

1557
02:04:11.560 --> 02:04:16.039
pop. But you know, you
see that with the you know, your

1558
02:04:16.119 --> 02:04:20.159
land Cruisers that are eighty ninety,
you're getting Oh, well, come on,

1559
02:04:20.279 --> 02:04:24.279
anybody, okay, you know it's
funny. There's a YouTube I told

1560
02:04:24.319 --> 02:04:28.319
you about this where they interview old
mechanics young mechanics and they ask them for

1561
02:04:28.399 --> 02:04:30.239
the best values, worst values,
and the best car to work on,

1562
02:04:30.279 --> 02:04:33.159
the worst car, the one they
get the most problems with, you know,

1563
02:04:33.279 --> 02:04:35.359
all of it. You know what, the worst car every time?

1564
02:04:35.800 --> 02:04:39.840
Land Rover, Land Rover, Land
Rover, Land Rover. It's almost a

1565
02:04:39.960 --> 02:04:44.520
joke that the land Rover sucks.
Yet you see so many people driving them.

1566
02:04:45.039 --> 02:04:47.439
They're good. Okay, that's because
the sport is so good looking?

1567
02:04:47.880 --> 02:04:53.439
Is it'd do? You got to
have more than looks, though, you

1568
02:04:53.479 --> 02:04:57.119
do. It's the highest it's one
of the highest maintenance cars. It is

1569
02:04:57.520 --> 02:05:00.199
not just maintenance, but the way
it looks. It looks like like a

1570
02:05:00.239 --> 02:05:03.439
piece of crap. It looks like
a piece of crap. I think,

1571
02:05:03.479 --> 02:05:08.600
no, No, I mean it
drives. I mean it hand the driving.

1572
02:05:08.640 --> 02:05:10.640
I don't even know how it drives. I never drove it. I'm

1573
02:05:10.640 --> 02:05:14.159
talking about it lasts like a piece
of crap. It's it's terrible. I

1574
02:05:14.199 --> 02:05:16.520
should never say that. No,
it's one of the most beautiful cars.

1575
02:05:16.560 --> 02:05:20.720
But that's that was the thing with
Jaguar. Jaguar was so beautiful. That's

1576
02:05:20.760 --> 02:05:24.760
what made it. I mean,
it's the worst car you could ever buy.

1577
02:05:25.159 --> 02:05:28.680
But weren't they I don't know how
they look now they're not that great,

1578
02:05:28.960 --> 02:05:31.720
but god, were they the most
beautiful cars? Did you think Jaguars

1579
02:05:31.720 --> 02:05:39.960
were beautiful? You know? And
okay, so what about who owns the

1580
02:05:40.119 --> 02:05:43.279
Rolls Rice right now? Who owns
that right now? I think that's owned

1581
02:05:43.279 --> 02:05:49.800
by Rose Rice. But those are
beautiful cars. Of course they're impractical,

1582
02:05:49.840 --> 02:05:55.000
but they're beautiful. But are they
dependable? And I mean, now,

1583
02:05:55.000 --> 02:05:57.760
who cares? Right? I mean
people that buy those don't care. But

1584
02:05:57.800 --> 02:06:00.680
I'm curious about it. Are they
dependable? Are they? I wouldn't know,

1585
02:06:01.159 --> 02:06:06.319
Yeah, I had no idea.
Yeah, I'm just wondering if like

1586
02:06:06.720 --> 02:06:14.039
there are these big ultra luxury Bentley's
and Uh, well, Bentley's not as

1587
02:06:14.119 --> 02:06:16.600
much as Rolls, but Rolls or
any of those may boch are they going

1588
02:06:16.640 --> 02:06:20.479
to come out with electric cars?
I think they all are starting to.

1589
02:06:21.119 --> 02:06:26.359
I think the whole world is moving
to that level, to the electric or

1590
02:06:26.359 --> 02:06:30.960
some type of hybrid in order to
compete with the miles for gallon and uh

1591
02:06:30.439 --> 02:06:34.720
and the uh yeah. It just
basically the where we are right now.

1592
02:06:34.800 --> 02:06:39.640
The whole world is moving away from
the uh see. That's gonna be one

1593
02:06:39.840 --> 02:06:45.880
hell of a problem when that,
when people are all electric and we are

1594
02:06:45.920 --> 02:06:50.880
having brownouts. Go with a sure
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02:06:50.920 --> 02:06:58.600
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1596
02:06:58.680 --> 02:07:03.119
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1597
02:07:03.159 --> 02:07:08.239
dozens of insurance companies find out now
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1598
02:07:08.399 --> 02:07:11.960
You'll think you're his only customer when
you choose Frank durand the Real Estate

1599
02:07:12.000 --> 02:07:15.439
Man dot com to list your home
with Remax Alliance three oh three nine two

1600
02:07:15.520 --> 02:07:29.039
zero sixteen twenty two. Hi Tom
Martine here three L three seven one three

1601
02:07:29.119 --> 02:07:34.760
talk seven one three eight two five
five. Quite quite an action filled day.

1602
02:07:34.800 --> 02:07:40.159
Okay, So gas prices, guys, they're going out the roof again.

1603
02:07:40.199 --> 02:07:43.520
Did you know that? I thought
they were going down a little bit

1604
02:07:43.560 --> 02:07:51.319
now now they're going up. Grass
prices hit four month high. What are

1605
02:07:51.319 --> 02:07:54.880
you talking about, Tim, that's
at the end of February, four month

1606
02:07:54.960 --> 02:07:58.680
high. Okay, that we're close
to the shop. It actually went down

1607
02:07:58.720 --> 02:08:03.840
a little bit this week. Okay, Well they're they're like three h three

1608
02:08:03.840 --> 02:08:07.720
point thirty a gallon, that's what
they were paying. Now it's up,

1609
02:08:09.800 --> 02:08:18.399
and prices for in Hawaii are near
five bucks. That's always heavier. But

1610
02:08:18.720 --> 02:08:24.640
really the prices, I mean,
people now think three three dollars is cheap,

1611
02:08:26.399 --> 02:08:33.560
right, so they're saying about three
fifty we'll be right where it settles

1612
02:08:33.600 --> 02:08:39.079
down for the summer. Is that
a lot. It's a lot higher than

1613
02:08:39.079 --> 02:08:43.279
it is now. Yeah, because
I think we're paying right around the box

1614
02:08:43.319 --> 02:08:46.319
from US two fifty five. Oh
no, no, that low. Yeah,

1615
02:08:48.279 --> 02:08:52.840
I don't know something. We're not
around here anyway. Three all three

1616
02:08:52.960 --> 02:08:58.119
seven one three talk seven one three
eight two five five. Also we were

1617
02:08:58.159 --> 02:09:05.640
talking about insurance. Car insurance is
also going up an average of thirty percent

1618
02:09:07.159 --> 02:09:11.399
now that's incredible. And it's not
just because of hailstorms and all of that.

1619
02:09:13.920 --> 02:09:20.640
We're also having problems with liability because
of lawsuits and all of that.

1620
02:09:20.920 --> 02:09:24.680
And the cost of insuring a car
is going up. So when you take

1621
02:09:24.720 --> 02:09:28.840
the cost of insurance all the way
around, health insurance, home insurance,

1622
02:09:30.319 --> 02:09:37.560
car insurance, just to our pocketbooks, you could end up spending just on

1623
02:09:37.680 --> 02:09:43.600
those three things. You know,
homeowners policies not just condos and town homes.

1624
02:09:43.640 --> 02:09:48.800
I was talking about homeowner's policies are
going up forty percent, some of

1625
02:09:48.840 --> 02:09:52.159
them forty percent. Well, yeah, that's the property tax now, okay,

1626
02:09:52.279 --> 02:09:56.039
yeah, okay, Now we're just
talking about that's right. That's another

1627
02:09:56.079 --> 02:09:58.800
thing. Property taxes. Oh my
god, I mean think about that.

1628
02:10:00.319 --> 02:10:05.640
People are having a tough time staying
afloat. Denver, by the way,

1629
02:10:07.319 --> 02:10:11.479
is also one of the one's hardest
hit with property taxes because or Colorado,

1630
02:10:11.520 --> 02:10:18.600
I should say especially Denver, but
Colorado because of the Gallagher Amendment, we

1631
02:10:18.600 --> 02:10:24.960
were screwed out of doing away with
and then it put all of the tax

1632
02:10:24.000 --> 02:10:26.680
burden, or not all of it, but it spread the tax burden out

1633
02:10:26.720 --> 02:10:31.359
equally with residences. It used to
be a little more skewed toward businesses.

1634
02:10:31.479 --> 02:10:37.000
Now residents, as they say,
picked up their fair share. And you

1635
02:10:37.359 --> 02:10:43.960
are in for a major shock with
your property insurance if you haven't already found

1636
02:10:43.039 --> 02:10:46.880
that out. So with property insurance, the cost of home ownership, think

1637
02:10:46.920 --> 02:10:54.520
about it, With property taxes,
insurance and all of that, you are

1638
02:10:54.640 --> 02:11:01.800
looking at at least if you had
to say the cost of home ownership thirty

1639
02:11:01.600 --> 02:11:07.600
interest rates, think about that.
The cost of home ownership is almost unattainable.

1640
02:11:07.840 --> 02:11:11.520
Stephanie, what's going on with you? Yes, I have a fifteen

1641
02:11:11.600 --> 02:11:18.720
Ford Explorer and the on the computer
control to go from you know, defrost

1642
02:11:18.800 --> 02:11:22.880
to the floor. It's only stayed
in the middle. It's not switching.

1643
02:11:22.239 --> 02:11:24.760
Could that just be a fuse or
is it something? Now? Wait a

1644
02:11:24.840 --> 02:11:28.640
minute that wait, So when you
put it to come out the middle,

1645
02:11:30.199 --> 02:11:31.760
are you telling when you say the
middle, do you mean floor, middle

1646
02:11:31.840 --> 02:11:37.079
and defrost? Correct? Okay?
And it's only coming out it's not coming

1647
02:11:37.079 --> 02:11:41.039
out of the middle towards your body. It's coming out towards the middle.

1648
02:11:41.039 --> 02:11:45.199
But it won't go to the floor
and it won't switch. Okay, okay,

1649
02:11:45.199 --> 02:11:50.159
that's what they called. Does the
display change and the airflow doesn't change

1650
02:11:50.199 --> 02:11:54.560
or the display doesn't change. The
display will change, but the flow doesn't

1651
02:11:54.640 --> 02:11:56.880
change. Right. It's a blend
door, right, yeah, blender mode

1652
02:11:56.920 --> 02:12:03.520
door ex ray. Yeah, so
that's that's a door that diverse air at

1653
02:12:03.520 --> 02:12:05.880
the verts air. The mode is
the depfrost, floor and top. So

1654
02:12:05.960 --> 02:12:11.399
this little electric motor actually moves a
door to a different position to direct the

1655
02:12:11.439 --> 02:12:16.319
air. So typically that little motor
wears out. Now, okay, the

1656
02:12:16.359 --> 02:12:20.520
good news is, well, the
good news is it's pretty common. What

1657
02:12:20.600 --> 02:12:24.600
year is youre just fifteen? That's
about the time, And it depends on

1658
02:12:24.640 --> 02:12:26.640
which one. Some are very easy
to get. Some of you have to

1659
02:12:26.640 --> 02:12:30.920
pull half the dash off to get
to them. Is that just time?

1660
02:12:31.000 --> 02:12:33.000
And is that a flat rated thing
or not? No, it's an hourly

1661
02:12:33.039 --> 02:12:37.359
thing. The motor a hundred bucks
or less than labors anywhere from a hundred

1662
02:12:37.399 --> 02:12:39.720
to six hundred. It depends on
which one. Are you kidding me?

1663
02:12:39.760 --> 02:12:41.479
It could be as much in a
Ford Explorer. You have any idea how

1664
02:12:41.560 --> 02:12:45.039
hard that is to get to I
don't remember. You know, there's like

1665
02:12:45.079 --> 02:12:48.439
four or five different actuators in there, Stephanie. The best thing is to

1666
02:12:48.439 --> 02:12:52.840
get is But anyway, the motor
is not that expensive, But the labor

1667
02:12:52.880 --> 02:12:56.359
can be anywhere from one hundred to
six hundred, with the motor being one

1668
02:12:56.439 --> 02:13:01.600
hundred. So the most you're looking
at is seven hundred, is it?

1669
02:13:01.760 --> 02:13:03.319
So? Does it matter? Like
I have a limited? Does that matter?

1670
02:13:03.760 --> 02:13:09.520
No? Nope? Oh okay limited
the twin model. The trim is

1671
02:13:09.560 --> 02:13:13.399
alimited. Okay, So that's uh
okay, Well we have more right after

1672
02:13:13.439 --> 02:13:15.920
this. Get your calls in three
oh three seven to one three talk.

1673
02:13:16.479 --> 02:13:20.760
Go with a sure thing Denver's best
roofer Excel Roofing dot com. You don't

1674
02:13:20.760 --> 02:13:28.720
pay a cent until you're content.
Time for an insurance checkup free, no

1675
02:13:28.800 --> 02:13:33.319
obligation comparison call Compass Insurance. Pay
too much your coverage at dozens of insurance

1676
02:13:33.319 --> 02:13:37.039
companies find out now three oh three
seven seven to one help. You'll think

1677
02:13:37.079 --> 02:13:41.119
you're his only customer when you choose
Frank durand the real estate Man dot com

1678
02:13:41.119 --> 02:13:46.800
to list your home with Remax Alliance
three oh three nine two zero sixteen twenty

1679
02:13:46.840 --> 02:13:56.800
two. Tom Martinez here, three
oh three seven to one three. Talk.

1680
02:13:56.880 --> 02:13:58.399
Matt's got a comment on electric cars? Go ahead, Matt, what

1681
02:13:58.520 --> 02:14:03.960
is your comment? Sir? Oh, those electric cars pretty much. I

1682
02:14:03.159 --> 02:14:07.399
think they're a joke because they're going
to mess with your vacations. You know,

1683
02:14:07.560 --> 02:14:11.960
your one day trip's going to take
three. You know we were just

1684
02:14:11.079 --> 02:14:16.439
talking about that. You're talking about
the time it takes to charge. Yeah,

1685
02:14:16.600 --> 02:14:18.960
time to takes the charge. And
you know, if you're hauling anything

1686
02:14:20.039 --> 02:14:24.359
your you know, your battery life
isn't going to be there. I'll tell

1687
02:14:24.399 --> 02:14:28.920
you what, as with everything.
As with everything, they're jumping the gun.

1688
02:14:28.119 --> 02:14:31.520
I totally agree with you. We're
not ready for it yet. But

1689
02:14:31.560 --> 02:14:35.640
will we be ready for it?
Like when California says you can't even enter

1690
02:14:35.680 --> 02:14:39.159
the state without an electric vehicle?
What's that? In twenty thirty five,

1691
02:14:39.239 --> 02:14:43.600
you can't even enter the state without
an electric vehicle? That's gonnaze everything.

1692
02:14:43.720 --> 02:14:48.319
Crap show, Bill, What is
your comment on leasing? Okay, let

1693
02:14:48.399 --> 02:14:52.359
me confess first, because when I
was talking when I was talking to you

1694
02:14:52.399 --> 02:14:58.079
the other day, with make in
my four oh one, and I said

1695
02:14:58.119 --> 02:15:01.960
seventy five and I got five hundred
thousand. Now, yeah, well I

1696
02:15:01.960 --> 02:15:07.119
started with one seventy five. I've
had it off. Okay, that could

1697
02:15:07.159 --> 02:15:11.800
be that could be almost tripled.
Hey, But anyway, you know I've

1698
02:15:11.800 --> 02:15:16.560
been leasing for probably thirty years and
I like it. I never got say

1699
02:15:16.800 --> 02:15:24.920
seventy years about thirty and I never
have to pay to fix a car when

1700
02:15:24.960 --> 02:15:28.600
I when I I you know,
in the middle there, I bought two

1701
02:15:28.680 --> 02:15:33.880
cars and I made a mistake because
I don't like cars. I drive trucks,

1702
02:15:35.319 --> 02:15:39.840
and I took a loss on them, you know, so I can't

1703
02:15:39.840 --> 02:15:43.520
complain. I wonder, why did
you say you took a loss on the

1704
02:15:43.520 --> 02:15:52.840
trucks? On the car Volksley and
Jeter and a Dodge Magnum when it first

1705
02:15:52.920 --> 02:15:56.640
came out, and I just didn't
like driving a car, so I traded

1706
02:15:56.680 --> 02:16:01.279
him and before I get it.
Yeah, you know what isn't is the

1707
02:16:01.600 --> 02:16:05.920
F one fifty still number one selling
vehicle in the world truck. So I

1708
02:16:05.920 --> 02:16:11.399
thought it was okay, it's it. It's the number one selling truck.

1709
02:16:11.479 --> 02:16:13.840
What's the number one selling vehicle?
Do you think in general? With everything?

1710
02:16:16.159 --> 02:16:24.000
Anyway? So Camry, I'm not
sure. I'm wondering because when you

1711
02:16:24.039 --> 02:16:28.399
consider, like what do they drive
in China and India? Wouldn't that trump

1712
02:16:28.520 --> 02:16:31.559
what we have here? Maybe because
of the population. I don't know.

1713
02:16:33.520 --> 02:16:37.399
I'll ask, I'll ask chat GPT. But anyway, ripoffs by age,

1714
02:16:39.159 --> 02:16:45.600
who do you think gets ripped off
more online the elderly. No young people

1715
02:16:48.000 --> 02:16:52.959
eighteen eighteen to thirty, but eighteen
to fifty nine, sixty and older less.

1716
02:16:54.360 --> 02:16:58.120
But why would you say older Because
they don't understand what they're doing.

1717
02:16:58.200 --> 02:17:01.360
Yeah, just behind on technology.
Yeah, but they're not on as much,

1718
02:17:01.399 --> 02:17:03.600
so that's probably why the others get
ripped off. By the way,

1719
02:17:03.600 --> 02:17:07.959
thanks guys for being here. Kevincoll
can share to auto tech dot com,

1720
02:17:07.079 --> 02:17:13.440
Rodgreer, which is Jeffarcars dot com. Make sure he has for Rod Jeff

1721
02:17:13.520 --> 02:17:18.559
vic Transmissions Denver dot com. And
that's it. And uh, we had

1722
02:17:18.600 --> 02:17:22.239
Frankenstein pizza today that tried to mimic
a cheeseburger. It just doesn't work.

1723
02:17:22.319 --> 02:17:24.200
Don't do it. Save all your
problems for me.