WEBVTT

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Ripped us who you don't have them
runs as we can. Shooter's gonna help

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coming. Man six is the Troubleshooter
Show. No Tom Martine. Hey,

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I'm Tom Martino. They let me
out of the Nursing Home studio and I'm

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back at the mother Ship for today
Friday. Card eight to see my Buddy's

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Kevin Calkins shared an Auto Tech Jeff
Fic camera transmission and Mark, I didn't

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realize how ugly was in person.
You know you can get from me.

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You forget over time. You know
you forget, but it's balanced out by

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sus So that's okay. Three oh
three seven one, three eight, two

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five five is our number. We're
gonna go right to the phones. We

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have a busy days card day now, listen. I want to put another

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word out and then we'll talk about
it later. But I don't want to

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get too much into it. I'm
helping a few immigrants as you call them

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newcomers. They they are absolutely illegal
immigrants and they're here trying to get asylum.

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And I go case by case.
Mark and I used to have a

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theory. You help people want to
help themselves. You can't help people that

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fell off the Cliff, you really
can't. You can help people who are

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struggling and want to stay afloat and
anyway. So, to make a long

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story, sure here not all of
these so called newcomers or illegal immigrants or

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asylum seekers are nasty bums and look
into freeload. Some of them are very

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hard working, wonderful people. You
can't use a broad brush for anyone.

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Now, what I'm trying to do
is help some of these families get assimilated.

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And we're having some success. And
I don't want to talk about the

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people helping them, but we have
a lot of people helping them get jobs

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and get to work legally and all
of that. So next thing I need

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is transportation. If anybody has a
scooter or a little motorcycle or a car

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we can have. I can tap
these guys to help me fix it up.

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And now we can't put in major
engines and stuff, but if you

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have something needs a little tune up
and fix up. I know another gentleman

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called the show a little two weeks
ago. He's working on a car.

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So anything you can do to help, I'd appreciate it. Now, let

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me go to the phones and I'm
gonna talk to Janet, and Janet,

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what's going on with you? Hi? Janet? I was I was waiting

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for. I guess Mark is going
to meet us on here this morning about

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my roof? Oh, Mark Schamansky
from Genesis, Tell me what is going

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on with that? Did you call
before? If so, I'm going to

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find your call. You did call
before, right, Janet? Yes,

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sir? Okay, let me figure
this out. Let me figure this out.

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Where we are right now? And
you use the name Janet right?

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Uh? Huh? Okay? Okay? Is this how long ago? Did

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you call me last Monday? Okay? Got it last Monday? Okay,

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we'll find it. So tell me
the situation. Is he coming out today?

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No, he came out last week? Oh he did? Oh wait,

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but is he the one I talked
to? And he said that this

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company was exaggerating, the one with
the supplements It went from eighteen thousand to

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like forty two thousand, Yes,
sir, yep, Now I remember he

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said this company did you wrong?
Yes, sir? Now he said a

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lot of this work they charged for
they did not do. For example,

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there were three events they reused too
and did never put a third one in.

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They never bought any new vents.
There was something else painting the side

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of a house. I'm going by
memory here, I'm trying to find the

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call. I don't know why.
I don't have that weekend. And he

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charged me. I think Mark said
it was fifty four h Yeah, for

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painting one side of the house.
Mark said, you could have damn near

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done the whole house. This is
wrong. Now, I thought we were

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going to get this information that Mark
had gathered, and I was going to

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have one of my deputies call.
And that's why I'm putting. I'm trying

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to find the damn call. I'm
so sorry that that I can't find it

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right this second. And then they
did windows. They put up boards round

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my windows and it's not sealed,
and it's no. I know, I

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know it's Now do you owe them
any money? Well, I I have

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not paid them one dime. So
they went direct to your insurance. Yeah.

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Are they trying to collect any Are
they trying to collect anything from you?

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No? I haven't even heard from
them, did you get Okay?

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Have they been off the job a
while? Yeah, they come periodically.

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This job started in September. Okay, here it is here, it is

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Janet integrated into it's called integrated or
integrating successful projects. What's the name that's

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correct? Integrating successful projects? Okay, Okay, we did not assign a

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deputy to that. I was waiting
for Mark's report and we got it.

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And I think we need someone to
start calling this company and getting on their

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case because they need to either fix
what they're doing, but I need to

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know how much they've gotten paid because
they defrauded the insurance company. And I

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think we need somebody to be pretty
pretty strong with them. Who do we

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have that we should put on this? Well, you do have Mark on

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the line right now that you could
go on. Oh, I know,

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we got Mark, okay, And
I thought Mark could give me a follow

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up. I'm gonna go back to
him or maybe I talked to him off

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there. Hey, Mark, thanks
for being here. I wanted to ask

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you something. Mark. Didn't you
say that they charged for three vents they

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didn't need. They reused to and
never put in a third right their power

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add events and they added another one
in the supplement and then they kept the

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original two, which the insurance did
approved to pay for, but they just

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kept the two, so they okay, go, I don't think they've I

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don't think they've been paid a dime. I don't think they've gotten paid by

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the insurance. Good. I know
Janet has not paid them, so good,

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the money's not an issue at the
moment. Good. Then we ought

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to call the insurance company and let
them know that this company tried to defraud

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him. Have you ever heard of
this company before integrating successful projects? I

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have not, neither of I that
she met she met him from a door

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knocker. Yeah, it sounds like
a made up name to me. I

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mean, you know, I mean
everything's a made up name. Technically,

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it just sounds weird. I mean
everything, it's just weird to me.

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It just is. And and what
do we do about it? Really?

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What do we do about it?
Well? I think I think a good

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idea is to get a deputy involved
and let them contact the original contractor and

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see what their game plan this is. I agree. And so the other

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work you said, I believe you
said the roof, talk about the roof?

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Was that done? Okay? Yeah? The roof itself is installed correctly

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and properly. You know, it's
just the things that they're charging for.

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There's a couple events that they need
to replace the covers on yet. But

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the quality of the install the roof
is fine. Okay, well that's that

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could be worse and so and one
of the events wasn't nailed down you should

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yeah, Oh, the both power
events have not been secured to the roof

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on the lower portion there. You
know. I don't know if they're behind

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the shingles that they've been secured or
not. I don't know. But but

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the lower par par portion where there's
a spot for four nails or for screws

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has not been well. Now that
we're on the case, I think what

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we're going to do is have somebody
call over with the information we have from

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you. They can't b ss now. So thank you very much, Mark

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Schumansky, Genesis, tootalexteriors dot com. Janet, We're going to uh,

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let's see you've been dolling out these
cases. Who's who do we have that

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we tell me what we should do
here. So we have Deputy Doc available

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today and also Deputy Bow. Let's
do BO for this one. I want

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to try to even themount And here's
what I want BO to know that they

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are in danger of being accused of
fraud right now. And I can talk

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to BOVI wants. But the way
it stands right now is these guys charged

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for stuff they didn't do. Now, to me, you call that,

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I call it fraud. I mean
that's what I call it. So I

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would like to uh I assigned it
here. I would like him to call

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and let him know and and say, look, you know this is wrong,

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and that's what we're going to do, and see if they make if

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they're going to make it right,
and if not, then I don't think

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they should be paid for what they
didn't do it. She should be able

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to hire someone else. So,
Janet, somebody will be getting in touch

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with you. Three oh three seven
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Hi Tom Martino, you're a troubleshooter
three all three seven one three talks

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seven one three eight two five five
eight eight eight. Heating dot Com has

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the twenty eight dollars special for servicing
your water heater twenty eight bucks. Seriously,

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twenty eight bucks. And who's flushing
if they can get to the flush

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part, you know, with the
top of it all. That's a long

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story, but they'll take care of
it if they find any problems. If

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you ever need anything, they credit
you the twenty eight and that goes for

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any single item twenty eight dollars to
come and service and diagnose or just service

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eight eight eight heating dot Com.
Now, let's talk about your problems,

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questions, complaints right now. You
know, when we talk about insurance companies

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and contractors, never let your insurance, never let the contractor, never sign

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over your rights to have them build
the insurance company and get collect. They

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can bill them, but don't let
them collect. All payments should go through

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you so you can control it.
Now, Danny, what's going on in

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your life? Hello? Danny?
Hello, what's happening? Man? Okay?

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So I was pulling the goods.
I was on the corner of build

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your sims A wonderful bar and grill. What's the name of this place,

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the bar and grill? Yes,
yes, yes, yes, the gasoline

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is That's what I meant, the
glasses. So what's happening with that?

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They had this bargain tour up a
few months ago? Oh okay, So

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anyway, I filled up with high
test and just drove down the hill of

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block or something conked out at the
light high test. Remember that caram high

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test. It's been a while I
remember that test anyway. So so Danny,

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this was Valero. You filled up, so I clunked out and had

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to get a toe. This is
after you filled This is after you filled

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up? Right? Yes? How
much did you put in? Were you

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were you on empty or did you
just top it off? Tell me about

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that quite a bit. It was
pretty low and I talked it all got

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it filled up with the Valero with
the premium at Valero got it? That's

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correct? And how long after that
did you have to did it conk out?

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I'm and I went downhill to a
red light and comped out. I

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felt us sputtering and comped out right
away, and the windows one hundred miles

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an hour and cars was zooming by, and it was very horrible. And

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I had some help and nice citizens
to what did it turn out to be?

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Man? Okay? So the first
shop couldn't figure it out, and

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they're a very good shop. And
I moved it to another shop, Christian

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Brothers, and they can't figure it
out. And they finally figured it out

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that it was the water in the
gas, because it was it was showing

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thirty different codes on the computer,
you know, and it's only got thirty

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thousand miles. It's a beautiful little
jeep renegade. Oh oh so you damned

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near new? Yeah, thirty thousand
So well, I have six years old,

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but I just drives what six years
old than thirty thousand miles? That's

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bad for it, But now you're
just the opposite. I bought it with

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five miles on it in twenty nineteen. Hey, listen, let's get to

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this issue. Now, what damage
did it do? So there they have

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to get rid of the painted gas. Yeah, of course, what else

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do they do? keV? What
what do they do? Just tell me

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what you would do on that well. Obviously you drop the tank and a

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lot of times you recommending in the
field pumps out too. Once they get

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water, they can shorten the life
of them. So that could be.

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So it may not happen this month, next month, but in three months

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if you have to redo the pump
and then you have to redo the well,

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you take out Okay, you don't
have to remove any tankers, just

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drop the field, the field pumps
in the tanks. He just drop it

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all out. Oh okay, you
know he's right. You got to dispose

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of the fuel. That's not Yeah, so anyway, but yeah, what

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is this going to cost you?
Danny? Well, I didn't get an

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itemized list, but it's like four
hundred to do rid of the gas.

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That's pretty reasonable. I think you
mentioned nine hundred. And I probably should

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ask about the fuel pump, Yeah
you should. Sometimes sometimes there's other things

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that it contains that might have to
be replaced as well. So they're looking

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at it right now as we as
we speak. And so when I called

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Valero, uh, the guy was
and when did you call him though?

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Did you call him right away or
did you wait a week or two or

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00:14:26.559 --> 00:14:28.879
what? Oh? No, No, this was Saturday night. And I

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just found out this morning about the
water and the gas. Nobody's been able

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to figure it out this morning.
So I just found out this morning that

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they said where did you give your
gas? You know? Yeah? And

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so when I so, anyway,
what are they going to do right now?

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But Valero is not going to do
anything, but they should well did

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00:14:54.759 --> 00:14:58.440
they say did they say why they
won't do anything? It was very short

206
00:14:58.519 --> 00:15:03.000
with me. He said, you
come here and talk to me, buddy.

207
00:15:03.360 --> 00:15:05.279
So I might be doing that,
but wait, wait, wait you

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00:15:05.320 --> 00:15:09.279
come here and wait wait. He
was upset with you. You come and

209
00:15:09.320 --> 00:15:13.159
talk to me, buddy. You
mean you called National? Is this a

210
00:15:13.240 --> 00:15:16.440
locally owned and how do they work
at Valero? Is this locally owned and

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00:15:16.480 --> 00:15:22.279
operated? Their individual franchises? I
believe, okay, And this particular guy

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00:15:22.360 --> 00:15:24.000
was upset. You called Valero and
said he wants to talk to you.

213
00:15:24.039 --> 00:15:30.159
Did you go talk to him?
I asked him for the manager or the

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00:15:30.279 --> 00:15:33.679
owner, and he said that he
was the manager. Here's what I'm thinking.

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00:15:33.799 --> 00:15:39.480
Here's what I'm thinking. You're not
going to get anything voluntarily. Never.

216
00:15:39.879 --> 00:15:43.720
Never. The only way anything like
that would happen is if there were

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00:15:43.799 --> 00:15:46.879
so many people that had the same
problem and then we heard about it or

218
00:15:46.919 --> 00:15:52.120
someone else heard about it. But
with just you calling with one problem,

219
00:15:52.159 --> 00:15:56.080
they're never going to admit it.
They won't. You're wasting your time,

220
00:15:58.320 --> 00:16:03.960
right, you have to prove it. I'm gonna get a hold of the

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00:16:04.039 --> 00:16:07.679
landlord there, and I'm also going
to speak with a lot of people.

222
00:16:07.759 --> 00:16:11.600
Now, what about the landlord?
What are you hoping the landlord would do?

223
00:16:12.000 --> 00:16:15.919
Well? I actually this was a
recommendation that came from my again,

224
00:16:17.519 --> 00:16:22.279
that I might want to talk to
the landlord there about what happened. Because

225
00:16:22.360 --> 00:16:26.759
the parking lot has been recently dug
out, the new concrete all around those

226
00:16:26.799 --> 00:16:30.600
gas pumps. How much will it
cost it for that water pump? Kevin,

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00:16:32.039 --> 00:16:36.039
so all together all together, he's
probably with the flushing, he's to

228
00:16:36.080 --> 00:16:40.679
have fourteen fifteen wait, plus the
four hundred for the gas. Well,

229
00:16:40.720 --> 00:16:42.240
I don't know what the four hundred
is. Yeah, I don't understand they're

230
00:16:42.320 --> 00:16:47.679
judging you four hundred just to drain
the gas, they have to dispose of

231
00:16:47.720 --> 00:16:49.480
it. Well, you keep saying
that, what's the big deal there?

232
00:16:49.559 --> 00:16:52.799
I mean that you know, don't
they have weeds out back? I'm just

233
00:16:52.879 --> 00:17:00.320
kidding, I just kidding, my
god. Hey, So really, if

234
00:17:00.360 --> 00:17:03.799
you're looking at like fifteen hundred two
thousand, that might be good enough for

235
00:17:03.840 --> 00:17:07.359
small claims court. Have you ever
thought of that? Well, I'm listening,

236
00:17:08.119 --> 00:17:12.279
yep, I'm thinking. I'm thinking
you need I'm thinking you need to

237
00:17:12.559 --> 00:17:15.640
mark. What do you think about
that? You're you're the small claims expert?

238
00:17:15.680 --> 00:17:18.559
What do you think you'd have to
have that other person show up?

239
00:17:18.640 --> 00:17:22.119
What can I say it was?
What other person? The person is mechanic?

240
00:17:22.400 --> 00:17:26.480
Yeah, whoever said they're skate water. Even if they say it's water,

241
00:17:26.519 --> 00:17:27.039
they're going to say, well,
how do we know he did it

242
00:17:27.079 --> 00:17:30.799
there? Well, then they're going
to have the receipt and the timeline built

243
00:17:30.079 --> 00:17:34.160
perfect. So you got the receipt
from the gas, I hope If you

244
00:17:34.200 --> 00:17:37.720
don't, you're screwed or on your
credit card. Yeah, you don't have

245
00:17:37.759 --> 00:17:44.079
it somewhere, then you'll have After
that, you'll have the receipt for the

246
00:17:44.880 --> 00:17:48.720
mechanic. I think you can put
together a small claim court. You got

247
00:17:48.720 --> 00:17:51.839
to go to that you don't see
Vallera, you got to see that particular

248
00:17:51.880 --> 00:18:00.079
franchise owner. Now, I thought
of going to this bar and grill a

249
00:18:00.160 --> 00:18:03.599
lot of people that what to drown
your sorrows or what? What? Tell

250
00:18:03.599 --> 00:18:07.319
me what the bar and girl has
to do with this? Oh, to

251
00:18:07.400 --> 00:18:10.319
get the number of the landlord,
but also to ask, but why do

252
00:18:10.359 --> 00:18:12.079
you care about the landlord? That
does not? You mean? So you

253
00:18:12.119 --> 00:18:18.960
can find out who to serve,
find out mostly if anyone else had a

254
00:18:18.960 --> 00:18:22.960
problem. Why would the landlord know. I'm just curious why you think the

255
00:18:22.079 --> 00:18:27.359
landlord would know? Well, that
was about the parking lot that got uh

256
00:18:29.279 --> 00:18:34.160
replaced recently and concrete work and ask
all work. Okay, I'm not making

257
00:18:34.160 --> 00:18:40.000
a connection, bro Danny, I'm
not making hold on. I'm going to

258
00:18:40.039 --> 00:18:42.839
give you these instructions again. Go
to small claim squirt, look up that

259
00:18:42.880 --> 00:18:48.599
gas station, find out the owner, have them serve there along with their

260
00:18:48.680 --> 00:18:52.000
manager there, and sue them for
what it's going to cost you to fix

261
00:18:52.039 --> 00:18:56.440
your car, including the fuel pump. And I'm telling you you need to

262
00:18:56.440 --> 00:18:59.039
get it done. And I would
go to share it and auto tech get

263
00:18:59.079 --> 00:19:03.400
that done because they're right. You
know they're not gonna cheat you. They'll

264
00:19:03.400 --> 00:19:06.359
write up all the receipts, keep
track of it. But what I would

265
00:19:06.400 --> 00:19:15.440
not do is I would not mess
with the landlord at this point. Go

266
00:19:15.559 --> 00:19:18.799
with a sure thing Denver's Best roofer
Excel Roofing dot com. You don't pay

267
00:19:18.839 --> 00:19:26.599
a cent until you're content. Time
for an insurance check up free, no

268
00:19:26.680 --> 00:19:30.599
obligation. In comparison, call Compass
Insurance paying too much your coverage at dozens

269
00:19:30.640 --> 00:19:34.319
of insurance companies find out now three
all three seven seven to one. Help.

270
00:19:34.480 --> 00:19:38.039
You'll think you're his only customer when
you choose Frank durand the real estate

271
00:19:38.079 --> 00:19:42.519
Man dot com to list your home
with Remax Alliance three all three nine two

272
00:19:42.599 --> 00:19:53.319
zero sixteen twenty two. Hi Tom
Martine, your troubleshooter. Three all three

273
00:19:53.359 --> 00:19:57.720
seven one three talk seven one three
eight two five five. Welcome to the

274
00:19:57.799 --> 00:20:02.160
show. I home loans, still
doing home loans, and they have the

275
00:20:02.200 --> 00:20:07.039
interest rate guarantee the only ones three
oh three eight six seven seven thousand.

276
00:20:07.960 --> 00:20:15.000
So we have Ray who wants to
talk about cats, not kitty cats,

277
00:20:15.039 --> 00:20:18.240
mew mew. He wants to talk
about catalytic converters. We have our car

278
00:20:18.279 --> 00:20:22.599
experts in today shared an auto tech
and camera transmission. So, h do

279
00:20:22.640 --> 00:20:26.759
you do them? Do you do
cats? Jeff? Do you do them?

280
00:20:26.920 --> 00:20:29.119
Not? Typically? No? No, no, okay, but you

281
00:20:29.160 --> 00:20:33.079
do plenty of them? Right?
Kay? All right? Now, what

282
00:20:33.160 --> 00:20:34.359
if they brought their own to you
and it was wink wink, one of

283
00:20:34.400 --> 00:20:38.319
the ones they got somewhere else?
Can you you're not allowed to well if

284
00:20:38.319 --> 00:20:41.359
you get caught, it's kind of
yah yeah, yes, yeah, it's

285
00:20:41.400 --> 00:20:47.480
not worth it. Ray, what's
going on? You know? Tom?

286
00:20:47.519 --> 00:20:51.200
Thank you for my call? Yes, sir, love your show. You

287
00:20:51.240 --> 00:20:57.880
know. About a year and a
half ago, I basically found out that

288
00:20:59.000 --> 00:21:06.079
from the dealership that my casts were
clogged, and the dealership said they can

289
00:21:06.240 --> 00:21:07.279
how do they get clogged? By
the way, I just want to I

290
00:21:07.319 --> 00:21:12.039
want to educate my people as we
go. Huh. Typically, contamination of

291
00:21:12.079 --> 00:21:17.279
the catalyst will start breaking the catalyst
down and it's it's a honeycomb, so

292
00:21:17.440 --> 00:21:21.079
little particles and everything start building up
and it just plugs them. But it

293
00:21:21.119 --> 00:21:25.799
starts with contamination. So but so
do they normally last the life of a

294
00:21:25.880 --> 00:21:27.440
car? Yes? They should.
Okay, keep going, sir, I

295
00:21:27.519 --> 00:21:30.640
just wanted to find that out.
Go ahead, sir, you're right,

296
00:21:30.720 --> 00:21:36.720
they know me to last the life
of the car. I had work done

297
00:21:36.759 --> 00:21:44.640
on it from my daughter's boyfriend,
and it was questionable work. And basically

298
00:21:45.240 --> 00:21:48.960
when he changed out the timing belt
and everything, and he didn't adjust the

299
00:21:49.079 --> 00:21:55.000
valves properly. And wait wait so
he this is before you had the other

300
00:21:55.039 --> 00:21:59.799
problem with the cat right, yeah, okay, go ahead, all right.

301
00:22:00.079 --> 00:22:07.200
So basically I took it to the
dealership and they were they had to

302
00:22:07.240 --> 00:22:15.079
replace the timing belt, timing chain. It just wasn't done right earlier,

303
00:22:15.240 --> 00:22:18.359
I guess, is the best way
I can say it. Yeah, so

304
00:22:19.000 --> 00:22:22.839
what does that have to Are they
connected? As that's the case. If

305
00:22:22.839 --> 00:22:25.920
it was running poorly enough, that's
where the rough heuel gets in the in

306
00:22:25.960 --> 00:22:30.519
the executive that's what that's what wipes
out there. So you know what,

307
00:22:30.759 --> 00:22:33.599
So it knocked out the caps and
you know what, I said, well

308
00:22:33.640 --> 00:22:37.599
can you get you know what?
And courtesy Accres, they can't get the

309
00:22:37.680 --> 00:22:44.000
caps. Okay, what kind of
car is this? It's a two thousand

310
00:22:44.039 --> 00:22:52.119
and six Accurate TL okay with a
six speed transmission. It's a really nice

311
00:22:52.200 --> 00:22:55.880
car. So listen, we're going
to give you a secret, okay,

312
00:22:56.039 --> 00:23:03.000
And seriously. The reason there's a
shortage is because Colorado, which I like

313
00:23:03.079 --> 00:23:11.880
to call California or or or or
call yeah, California or Calorado. The

314
00:23:11.960 --> 00:23:17.759
problem is are lawmakers and our governor
there are jock sniffers for everyone in California,

315
00:23:17.839 --> 00:23:22.880
and they they want to be California. So they've adopted this California cat

316
00:23:22.519 --> 00:23:27.160
and and you know, so you
have to have a very strict catalytic converter

317
00:23:29.119 --> 00:23:32.640
twice three times the cost of normal
ones? Is that? Is that right?

318
00:23:32.680 --> 00:23:36.039
To say? Guys, about twice
or three times? Easily easy?

319
00:23:36.200 --> 00:23:40.720
So listen, what's that ray?
It's probably more than that. I got

320
00:23:40.799 --> 00:23:49.119
quote of forty five hundred five thousand
dollars to replace three cats? What there's

321
00:23:49.160 --> 00:23:52.960
three of them? Why do you
wait a minute? Why do you have

322
00:23:52.039 --> 00:23:56.160
three cats? Only crazy people have
more than two cats? No, but

323
00:23:56.240 --> 00:24:00.720
why do you have three catalytic converts? There's two menifold maunt of cats?

324
00:24:02.039 --> 00:24:06.920
Are you there? Sir? Did
he hang up? I think he hung

325
00:24:07.000 --> 00:24:08.640
up. We were going to tell
you how to save a ton of money.

326
00:24:08.640 --> 00:24:15.839
Here, go ahead, So turn
your mic on one each in the

327
00:24:15.880 --> 00:24:21.160
manifold, and then one mane in
the line. Okay, do most cars.

328
00:24:21.160 --> 00:24:22.680
A lot of cars cars have one? No, A lot of cars

329
00:24:22.720 --> 00:24:27.079
have three or four? No,
come on, many have four. So

330
00:24:27.119 --> 00:24:30.440
when they steal them, did they
try to steal all of them? If

331
00:24:30.480 --> 00:24:33.799
they can get them? Mostly they
still take the ones in the exhausted are

332
00:24:33.799 --> 00:24:37.440
easy to cut. The manifolds they
typically okay, but all of them can

333
00:24:37.480 --> 00:24:41.920
go bad from one contamination, well
extended contamination. Yes, all right,

334
00:24:41.960 --> 00:24:48.079
So here's what's happening. His cats
are bad, and I hope you're listening.

335
00:24:48.759 --> 00:24:52.519
Ray, you need to go out
of state and have it done.

336
00:24:52.519 --> 00:24:56.400
And I know people don't like when
I say that, but what's the consequence.

337
00:24:56.799 --> 00:25:00.920
Mark had a long argument with a
guy one time that told Mark he

338
00:25:00.039 --> 00:25:04.279
was going to be arrested seriously,
and Marks is, wait a minute.

339
00:25:04.319 --> 00:25:08.359
So I'm driving back and they're going
to stop and say license registration and cat

340
00:25:10.759 --> 00:25:15.920
let's see your catalytic converter. Come
on, man. So if you're listening,

341
00:25:15.000 --> 00:25:18.279
that's how you save some money.
Three all three seven, one,

342
00:25:18.359 --> 00:25:22.599
three, eight, two five five. Bill wants to talk about an oxidgen

343
00:25:22.880 --> 00:25:26.319
sensor. Sharon, I didn't forget
about you. I'm sorry, Sharon.

344
00:25:26.359 --> 00:25:30.839
Hang on, go ahead to Bill, what's going on. Hey Tom,

345
00:25:30.880 --> 00:25:34.880
longtime listen, thank you, thank
you. What's happening? Well, I've

346
00:25:34.920 --> 00:25:41.960
got a ninety nine Jeep Grand Cherokee. I replaced the bank one censor one,

347
00:25:41.039 --> 00:25:48.640
the upstream oxygen sensor. Check engine
light is still on. I don't

348
00:25:48.640 --> 00:25:51.480
you have to read? Do you
know how to reset it? Yes?

349
00:25:51.640 --> 00:25:56.319
I tried to reset it and it
was off for a day or two and

350
00:25:56.400 --> 00:26:00.359
it came back on. And I
got the part at NAPA, and it's

351
00:26:00.400 --> 00:26:07.079
supposed to be an OEM part.
It's a Denzo oxygen sensor. And I'm

352
00:26:07.079 --> 00:26:11.119
just trying to figure out what's going
on. The car runs fine, but

353
00:26:11.200 --> 00:26:14.119
I just wonder about the light.
Well, what what code are you getting?

354
00:26:15.400 --> 00:26:19.599
I don't have that handy, but
it's the one the car throwed off,

355
00:26:19.640 --> 00:26:25.960
the one the car Yeah yeah,
sure, So okay, go ahead

356
00:26:26.200 --> 00:26:30.119
say fun sensor one. Well yeah, I mean it could be a number

357
00:26:30.160 --> 00:26:33.680
of things. There's you know,
again, it depends on the code.

358
00:26:33.680 --> 00:26:36.200
If you're if you're chasing a lean
or a rich code, you may not

359
00:26:36.240 --> 00:26:38.000
need an oxy See That's what I
was thinking. He gets a code and

360
00:26:38.000 --> 00:26:41.400
then does something that's not related to
that particular code. You know, you

361
00:26:41.440 --> 00:26:45.279
can drive by Kevin, and they'll
put a reader on it. We'll look

362
00:26:45.319 --> 00:26:48.960
at it. Actually looked up the
code. Okay, so do you have

363
00:26:49.000 --> 00:26:55.440
a reader? Uh no, the
cars through the code at me. Not

364
00:26:55.720 --> 00:26:57.400
no, no, no, not
like the data port code. Right.

365
00:26:59.559 --> 00:27:02.279
No, it's so if you hang
on, just said, I'm gonna get

366
00:27:02.319 --> 00:27:04.920
my keys, I can look up
the No, your car actually do cars

367
00:27:06.039 --> 00:27:08.279
if some of the older jeeps,
did you know through the message center you

368
00:27:08.319 --> 00:27:11.720
could get it, you know,
but if you think about it, why

369
00:27:11.720 --> 00:27:15.599
wouldn't Why would they make it so
you have to plug something in? Why

370
00:27:15.640 --> 00:27:18.839
wouldn't they just so a tech can
get in the car and see what code

371
00:27:18.880 --> 00:27:22.759
is thrown. They don't want people
doing it themselves. Oh okay, well

372
00:27:22.839 --> 00:27:26.440
yeah, if you turn the key
the agnissi key three times quickly, the

373
00:27:26.480 --> 00:27:32.279
car gives you codes. So let
me look this code up in the car

374
00:27:32.359 --> 00:27:36.680
real quick. Yeah. Okay,
but I don't know. We can hold

375
00:27:36.720 --> 00:27:37.839
on, hold on, we'll come
back to you. Okay, he's going

376
00:27:37.920 --> 00:27:41.039
to be looking up his code.
Let's find out what it is. Can

377
00:27:41.079 --> 00:27:44.400
you look? Can you search that
from here? The code? All right?

378
00:27:44.400 --> 00:27:48.640
Three oh three seven to one three
talk one clear choice garage door is

379
00:27:48.680 --> 00:27:51.839
it's it's car day today. The
worst thing in the world would be if

380
00:27:51.839 --> 00:27:55.000
you can't get your garage closed at
night. I mean, you know,

381
00:27:55.200 --> 00:27:57.000
usually they have access to your house, or can't get it open in the

382
00:27:57.039 --> 00:28:03.279
morning, or you have a broken
spring. One clear Choice doors dot com.

383
00:28:03.319 --> 00:28:07.480
That's one clear Choice garage doors.
But the website is one clear Choice

384
00:28:07.839 --> 00:28:11.559
doors dot com and they have all
of their prices there, twenty four to

385
00:28:11.599 --> 00:28:15.720
seven service and one of the most
reliable companies I've ever encountered. I use

386
00:28:15.759 --> 00:28:19.480
them all the time for doors openers
and every part of them. One clear

387
00:28:19.599 --> 00:28:30.279
Choice Doors dot Com. Go with
a sure thing Denver's best roofer Excel Roofing

388
00:28:30.400 --> 00:28:36.880
dot com. You don't pay a
cent until you're content. Time for an

389
00:28:36.880 --> 00:28:41.880
insurance checkup free no obligation comparison call
Compass Insurance paying too much your coverage at

390
00:28:41.920 --> 00:28:45.559
dozens of insurance companies find out now
three all three seven to seven to one

391
00:28:45.720 --> 00:28:49.400
help. You'll think you're his only
customer when you choose Frank durand the Real

392
00:28:49.480 --> 00:28:55.000
estate Man dot com to list your
home with Remax Alliance three oh three nine

393
00:28:55.079 --> 00:29:07.960
two zero sixteen twenty two. Hi
Tom Martino, you're a troubleshooter three oh

394
00:29:07.079 --> 00:29:11.559
three seven one three talk three oh
three seven one three eight two five five.

395
00:29:11.680 --> 00:29:17.960
Now, Bill, you're gonna tell
you find us some codes? Right,

396
00:29:18.119 --> 00:29:22.079
and what's going on? Did you
find it? Yeah? I got

397
00:29:22.119 --> 00:29:29.200
it. It's P zero one three
two p as in Peter correct. All

398
00:29:29.279 --> 00:29:32.400
right? Did you get that number? Guys? Yeah? All right,

399
00:29:32.480 --> 00:29:34.039
we'll come back to you on it, okay, Because here's the deal.

400
00:29:36.599 --> 00:29:41.480
Jeff Fick over here, camera transmission. He says, one code can sometimes

401
00:29:41.680 --> 00:29:42.960
mean you have to look at three
or four different things, right, or

402
00:29:44.000 --> 00:29:45.440
even more right, even more?
Yeah, So then what is it?

403
00:29:45.640 --> 00:29:48.880
I thought a code pinpoints. A
code will tell you where to start looking.

404
00:29:49.279 --> 00:29:52.960
So you don't know that it's actually
the component. You don't know that

405
00:29:52.000 --> 00:29:56.240
it's wiring. You don't know what's
not being affected by another component that's making

406
00:29:56.240 --> 00:30:00.160
it work erroneously. Then what would
tell you an oxygen sent needs to be

407
00:30:00.200 --> 00:30:03.960
replaced? If it pointed to that
system? You've got to go through a

408
00:30:03.960 --> 00:30:07.079
trouble tree of testamon. All right, and I'm assuming Bill, Bill,

409
00:30:07.119 --> 00:30:12.440
I'm assuming you didn't do that.
Well. I replaced every sensor, every

410
00:30:12.519 --> 00:30:21.200
management engine, how many sensors?
So I replaced the rear O two sensor.

411
00:30:21.279 --> 00:30:23.079
I replaced the CAMP censor. How
many do that take? Like you

412
00:30:23.599 --> 00:30:29.680
when you say CAM sensor? That
was so oxygen sensor only one? So

413
00:30:29.880 --> 00:30:36.119
there's two down and an upstring?
Got it and I both okay? Yeah,

414
00:30:36.160 --> 00:30:37.759
what that code tells you though,
The one thirty two is a circuit

415
00:30:37.839 --> 00:30:42.119
code, so that means it's not
a sensor. It's a circuit to look

416
00:30:42.200 --> 00:30:45.880
it up already, Well, this
is common code. Oh, I'm sorry,

417
00:30:45.880 --> 00:30:48.039
but it's it's also a heater circuit
because they have a preheat. When

418
00:30:48.079 --> 00:30:52.279
you turn the key on, it
runs voltage to the oxygen sensor preheated.

419
00:30:52.720 --> 00:30:55.920
Well, it's not seeing that circuit, so it could it could be as

420
00:30:55.920 --> 00:30:59.400
simple as a fuse. They do
have few circuits for the heater. But

421
00:30:59.839 --> 00:31:03.240
you just you should just pop by
shared and they can, you know,

422
00:31:03.480 --> 00:31:06.480
quick things like that. They do
courtesy checks all the time. Now they

423
00:31:06.480 --> 00:31:10.319
can't dig into something deeply, but
they can do it. Check Randy,

424
00:31:11.680 --> 00:31:12.920
what's going on with you? Randy? I'm sorry, I didn't see that

425
00:31:14.039 --> 00:31:18.359
number there. That's the three or
three? Martina? What's happening? Tom?

426
00:31:18.400 --> 00:31:22.160
I got an hoa problem? And
I know how you love so well

427
00:31:22.200 --> 00:31:23.720
you know what, I love them
and hate them. I really mostly hate

428
00:31:23.759 --> 00:31:27.640
him though. Well, yeah,
I'm with you, but unfortunately I bought

429
00:31:27.680 --> 00:31:30.920
it some HOA about twenty years now. Now, see that's the part where

430
00:31:30.960 --> 00:31:33.920
I like and when you said unfortunately
I brought into an hi. I'd rather

431
00:31:33.960 --> 00:31:37.680
have an Hoa than no HII.
But I'd rather have a good Hoi than

432
00:31:37.680 --> 00:31:41.640
a bad ho But obviously, go
ahead. So what's happening the problem problem

433
00:31:41.839 --> 00:31:45.599
is? Okay, So I'm president
of the board, so you know where

434
00:31:45.599 --> 00:31:49.680
I'm Oh, you're you're president,
So you're the one doing all the dad

435
00:31:49.799 --> 00:31:53.960
bad stuff. Then well, actually
I'm trying to fix things, but uh,

436
00:31:55.319 --> 00:31:57.200
I'm running into some roadblocks. So
I'm hoping to get some advice here.

437
00:31:57.279 --> 00:32:01.240
Okay, Well, tell me what's
going on. Well, we have

438
00:32:01.319 --> 00:32:08.079
an insurance broker that did not notify
us when our insurance company decided that they

439
00:32:08.079 --> 00:32:14.519
were not going to renew any insurance
policies. So your insurance broker didn't tell

440
00:32:14.559 --> 00:32:19.559
you that they're not renewing. Well, okay, so the insurance company told

441
00:32:19.799 --> 00:32:23.960
notified the broker's March of twenty twenty
three, over a year ago. Okay,

442
00:32:24.039 --> 00:32:29.279
our broker told us, Oh,
by the way, your insurance company

443
00:32:29.359 --> 00:32:32.319
is not renewing at the end of
March, and they told they told us

444
00:32:32.400 --> 00:32:37.200
the middle of February, so that
gave us six weeks. We said,

445
00:32:37.519 --> 00:32:39.200
they said, no problem, we'll
find you somebody. Well, here it

446
00:32:39.279 --> 00:32:44.720
is second week of April. We
still don't have new insurance covering. What

447
00:32:44.799 --> 00:32:47.799
kind of community is this, by
the way, it's a townhouse community,

448
00:32:47.920 --> 00:32:52.640
ninety three unit. Okay, now
listen, we are going to get compassed

449
00:32:52.640 --> 00:32:55.200
on to talk about this. This
is a crisis, by the way,

450
00:32:55.920 --> 00:33:00.880
facing facing a lot of people.
But I'm going to cut right to the

451
00:33:00.960 --> 00:33:05.799
chase. Since you're talking about a
fiduciary here, or you're trying to make

452
00:33:05.839 --> 00:33:09.160
it that, and it's not not
by any law I know, So I

453
00:33:09.200 --> 00:33:14.000
don't think that you're going to be
able to hold that. If you're thinking

454
00:33:14.000 --> 00:33:19.000
we can hold this broker or agent
responsible, I don't think that's the case,

455
00:33:19.200 --> 00:33:22.640
not necessarily what I want to do, Okay, So I went.

456
00:33:22.880 --> 00:33:28.200
I talked to another insurance broker that
was recommended by the vice president where I

457
00:33:28.240 --> 00:33:32.680
work because she's on the board of
another ITSUA downtown. And this this person

458
00:33:32.839 --> 00:33:37.400
was very helpful, but she ran
into a roadblock because she does not have

459
00:33:37.519 --> 00:33:44.160
broker of record signed over to her, so they wouldn't the insurance companies wouldn't

460
00:33:44.200 --> 00:33:50.119
give her quote. So it just
so happens that two people on the board,

461
00:33:50.160 --> 00:33:53.119
there's a five person board, two
of the people have personal relationships with

462
00:33:53.240 --> 00:33:58.079
our current broker. One of them
lives with her, the other one is

463
00:33:58.400 --> 00:34:01.480
best friends with her. Does that
have to do with anything? Well,

464
00:34:01.559 --> 00:34:05.839
our broker is not finding us insurance
coverage. That's that's what we'll get rid

465
00:34:05.880 --> 00:34:08.679
of your broker, get a new
one. Well, the problem is the

466
00:34:08.679 --> 00:34:13.519
personal relationships on the board. So
what I want to know is, being

467
00:34:13.920 --> 00:34:17.840
headsent of the board, can I
just get somebody else, you know,

468
00:34:17.880 --> 00:34:22.400
assign them broker record and let them
go to work on it, because well,

469
00:34:22.400 --> 00:34:24.000
that's the matter. Hold on,
I'm going to ask Compass about this,

470
00:34:24.119 --> 00:34:28.400
But I believe that's a matter of
bylaws as to what power you have

471
00:34:28.480 --> 00:34:30.800
to do that. But this is
a serious problem, and I have a

472
00:34:30.880 --> 00:34:35.880
very obvious question. I have a
very obvious question, and I want to

473
00:34:35.880 --> 00:34:38.280
ask it to you, coming up, like, you know, what do

474
00:34:38.360 --> 00:34:40.679
they want to do? Even if
they like the broker, what do they

475
00:34:40.719 --> 00:34:44.440
want to do? Just let it
expire. I mean it's going to affect

476
00:34:44.440 --> 00:34:51.400
them negatively. Hold on, go
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477
00:34:51.480 --> 00:34:58.280
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478
00:34:58.320 --> 00:35:02.480
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479
00:35:02.599 --> 00:35:07.880
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480
00:35:07.880 --> 00:35:10.679
to one help. You'll think you're
his only customer when you choose Frank durand

481
00:35:10.679 --> 00:35:15.079
the real estate Man dot com to
list your home with Remax Alliance three all

482
00:35:15.159 --> 00:35:27.800
three nine two zero sixteen twenty two. Yeah, rid News. You need

483
00:35:27.920 --> 00:35:35.880
that so you don't have to run
incousas as we can. Show Shooter's gonna

484
00:35:35.960 --> 00:35:44.599
help. Come Man six is the
Troubleshooter Show. Now Tom Martino, Hi,

485
00:35:44.840 --> 00:35:49.360
Tom Martino here, Welcome to the
show. What's happening in your life?

486
00:35:49.960 --> 00:35:53.079
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S. M A and Grossman Wellness
dot Com. All Right, today's car

496
00:36:38.280 --> 00:36:42.519
Day or car Fridays, people love
to say. And we had one issue

497
00:36:42.519 --> 00:36:45.000
here though with insurance that had nothing
to do with cars. I want to

498
00:36:45.000 --> 00:36:49.079
get to because it's puzzling the hell
out of me. I'm not sure what

499
00:36:49.159 --> 00:36:52.800
this guy wants to do, but
I think we got to sift through this.

500
00:36:52.960 --> 00:36:59.679
It's pretty serious. Basically, Randy
says he's the president of an HOA.

501
00:37:00.119 --> 00:37:05.079
He's at odds with his board because
they have an insurance broker that's not

502
00:37:05.119 --> 00:37:08.559
doing his job. That's it in
a nutshell. And Jeremy, we have

503
00:37:08.599 --> 00:37:15.679
a question for you. This particular
insurance broker found out a year ago that

504
00:37:15.800 --> 00:37:23.280
the town home community wasn't going to
have its insurance covered, I mean renewed

505
00:37:23.559 --> 00:37:29.199
okay, and Jeremy, a lot
of townhomes and condos are having their policies

506
00:37:29.280 --> 00:37:34.079
canceled, right, yeah, yeah
they are. Yeah, it's a problem

507
00:37:34.119 --> 00:37:37.360
in the industry. Well, right
now, Randy was given and the board

508
00:37:37.360 --> 00:37:45.320
they were given six weeks notice to
come up with new insurance. Now apparently

509
00:37:45.039 --> 00:37:51.719
they can't get another broker. And
I don't know why because they say they're

510
00:37:51.719 --> 00:37:54.079
talking to another broker, but they
got blocked by our broker of record.

511
00:37:54.119 --> 00:38:00.480
They couldn't get close. Your broker
of record claimed the territory. Basically yes,

512
00:38:00.880 --> 00:38:04.280
now, now let me just okay, but who has the authority to

513
00:38:04.440 --> 00:38:09.400
hire and fire that broker? Randy? Well, in our bylaws you mentioned

514
00:38:09.440 --> 00:38:14.719
those earlier, it says the president
will have all the normal powers granted to

515
00:38:14.800 --> 00:38:19.679
presidents and CEOs. So I would
think, I don't know, I've never

516
00:38:19.719 --> 00:38:22.880
done this, that the president would
have that authority. And at the meeting

517
00:38:22.920 --> 00:38:27.719
we just had the last Tuesday,
this past Tuesday this week, the broker

518
00:38:27.760 --> 00:38:30.480
knew we were all disappointed, and
she said that if we wanted to get

519
00:38:30.480 --> 00:38:34.840
another broker, she was fine with
that. Now, the broker that's a

520
00:38:35.000 --> 00:38:38.719
record right now, does she live
in the community, No, however,

521
00:38:39.039 --> 00:38:44.079
she well, not right now.
She used to live with her boyfriend who

522
00:38:44.280 --> 00:38:47.159
lived there, who is a homeowner
there. He just recently moved out.

523
00:38:47.280 --> 00:38:51.760
Okay, okay, that's tm I
right now all I need to I just

524
00:38:51.800 --> 00:38:55.400
need a quick answer. So,
so when is your new When is your

525
00:38:55.400 --> 00:39:00.719
insurance done? When is it?
What's the expiration? Right now? We

526
00:39:00.760 --> 00:39:05.079
have a temporary policy that expires the
first of May. Who gave you the

527
00:39:05.159 --> 00:39:09.199
temporary policy? Our current broker,
and it's const a thirty thousand for one

528
00:39:09.239 --> 00:39:14.920
month. Now, here's what I
want to know. If the other board

529
00:39:15.000 --> 00:39:20.079
members like this broker and won't get
rid of her, what do they don't

530
00:39:20.119 --> 00:39:22.719
they understand she's not doing your job. Is she presenting you with a new

531
00:39:22.760 --> 00:39:28.159
policy yet? Not yet. She
keeps saying she's got something for us,

532
00:39:28.239 --> 00:39:31.039
but so far she's presented nothing.
She just keeps saying, So, you're

533
00:39:31.079 --> 00:39:37.840
buying temporary insurance at thirty thousand dollars
a month a month? Yes? And

534
00:39:37.960 --> 00:39:44.239
how many town homes ninety ninety three? Does that sound like a lot of

535
00:39:44.239 --> 00:39:49.000
money to you, Jeremy. You
know I got out of doing those a

536
00:39:49.039 --> 00:39:52.079
few years ago, so I'm not
as up to date on it. But

537
00:39:52.480 --> 00:39:55.079
yeah, I mean it's a lot
of money. It's probably not horribly off

538
00:39:55.119 --> 00:39:59.679
of the going rate. Scary enough, Now when he says he didn't he

539
00:39:59.679 --> 00:40:02.440
doesn do it, the Compass still
does it? He works out you Yes,

540
00:40:02.599 --> 00:40:07.320
yeah, Compass Insurance Group. Jeremy
personally doesn't do it. So here's

541
00:40:07.320 --> 00:40:09.920
what I want to know. Then, a broker of record? Is that

542
00:40:09.960 --> 00:40:14.039
true, Jeremy, If you called
to try to get rates for somebody,

543
00:40:13.920 --> 00:40:17.400
they'd make you show that you're the
broker of record. Yeah. On the

544
00:40:17.440 --> 00:40:22.199
commercial end. This is all has
to do with just commercial insurance. But

545
00:40:22.440 --> 00:40:29.079
basically he could have the new broker
submit a broker of record for those quotes.

546
00:40:29.320 --> 00:40:32.800
So if the new brokers locked out
of the quotes from different companies that

547
00:40:32.800 --> 00:40:37.480
they're trying to get, he could
have that new broker submit a broker of

548
00:40:37.559 --> 00:40:42.599
record to all those companies and then
the new broker would be able to get

549
00:40:42.639 --> 00:40:45.840
those quotes. But then, okay, but what if there's an old broker

550
00:40:45.880 --> 00:40:50.679
that has not resigned yet. In
other words, if they wanted you guys

551
00:40:50.719 --> 00:40:54.880
to do it, you submit a
broker of record. What happens if there's

552
00:40:54.920 --> 00:41:00.360
two brokers of record? Can there
be? There would? Indeed so let's

553
00:41:00.400 --> 00:41:02.599
say he called us and we were
going to get a quote with Travelers,

554
00:41:04.159 --> 00:41:07.599
we would submit a broker of record
to Travelers, and then that quote would

555
00:41:07.599 --> 00:41:13.360
be released to us as opposed to
the old broker. Well then okay,

556
00:41:13.400 --> 00:41:20.039
but then who decides who's the right
broker the insurance well, the insured ultimately,

557
00:41:20.119 --> 00:41:22.519
and then the insurance company would make
that switch. So it doesn't make

558
00:41:22.559 --> 00:41:25.920
sense to me, Randy, when
you said you had a broker who could

559
00:41:25.920 --> 00:41:31.639
not get a quote. I was
talking to a broker. She's not our

560
00:41:31.679 --> 00:41:35.920
broker record. I was shopping around. But she but hold on, you

561
00:41:36.440 --> 00:41:38.840
heard what Jeremy just said. All
she would have had the new broker would

562
00:41:38.840 --> 00:41:43.320
have had to have done is submit
a broker of record for that quote.

563
00:41:44.320 --> 00:41:46.960
Okay, but do And she asked
me if I would sign a broker record

564
00:41:47.000 --> 00:41:52.119
form. But I we are the
old broker is our broker record, So

565
00:41:52.159 --> 00:41:55.800
I don't. You can listen for
different let me, I don't know if

566
00:41:55.800 --> 00:41:59.559
I'm hearing You're right, Jeremy,
But can I have a broker of record

567
00:41:59.599 --> 00:42:04.639
for a different companies? Yeah?
So if you have, Like, let's

568
00:42:04.639 --> 00:42:07.360
say there is a company that they
have not gotten a quote from his current

569
00:42:07.400 --> 00:42:12.519
broker has not gotten a quote from
and the new broker tried to get a

570
00:42:12.599 --> 00:42:16.199
quote from them, then they would
naturally become the broker record for that company.

571
00:42:16.360 --> 00:42:20.000
Do you hear that, Randy?
So you don't have to have just

572
00:42:20.079 --> 00:42:24.599
one broker of record for every single
company, right correct? Okay, so

573
00:42:24.800 --> 00:42:28.800
you got your answer right there.
If I were you, Randy, I'd

574
00:42:28.840 --> 00:42:31.440
call Compass Insurance Group, have them
quote, give you guys some quotes.

575
00:42:31.679 --> 00:42:37.039
Then say to her it's very easy
because if Compass doesn't give you a good

576
00:42:37.119 --> 00:42:40.320
quote, I mean I don't know
if they will. This terrible it's a

577
00:42:40.440 --> 00:42:46.039
terrible industry right now for congreg for
community living. So here's what you do.

578
00:42:47.079 --> 00:42:51.840
Let's just say Compass comes up with
three different quotes from three different companies

579
00:42:51.920 --> 00:42:55.639
right now. You go to your
broker, your other broker, and say,

580
00:42:55.679 --> 00:42:59.519
okay, here's what we got.
Can you beat any of those?

581
00:43:00.519 --> 00:43:05.920
And what are your stupid board members
who like this broker gonna say, well,

582
00:43:05.920 --> 00:43:09.360
we're sorry, Randy, We're gonna
go with the triple expensive one because

583
00:43:09.400 --> 00:43:14.320
we like her. Are they gonna
say that, well, put it this

584
00:43:14.360 --> 00:43:15.840
way. I wouldn't put it past
them. Oh come on, now,

585
00:43:15.880 --> 00:43:22.239
you're telling me if your town home
community had to pay triple the premium and

586
00:43:22.440 --> 00:43:24.840
all of they all of their premiums
go up triple, all of them,

587
00:43:25.199 --> 00:43:29.119
they would say, yeah, we
want to do it because we like the

588
00:43:29.159 --> 00:43:34.719
broker be Randy, are you telling
me that's the case. Well, I'm

589
00:43:34.760 --> 00:43:38.280
telling you that that seems like the
case right now. But so basically I

590
00:43:38.320 --> 00:43:42.920
can go ahead and sign a broker
record for this other person I was talking

591
00:43:42.960 --> 00:43:45.920
to, and she can shop around
with her. You know what's really amazing

592
00:43:45.960 --> 00:43:49.239
to me. I'm gonna I'm gonna
hang up on you right now, Randy,

593
00:43:49.239 --> 00:43:52.960
because what's really amazing to me is
I've been in town forty five years.

594
00:43:52.360 --> 00:43:57.239
We've been doing insurance checkups for people
for almost the entire well, no,

595
00:43:57.280 --> 00:44:01.920
they've been in business whatever twenty twenty
five. I have shown people eighty

596
00:44:02.000 --> 00:44:06.920
five percent of the time that Compass
Insurance Group can beat the hell out of

597
00:44:06.960 --> 00:44:13.480
any quote. They're an insurance broker
and they handle about twenty six companies.

598
00:44:14.440 --> 00:44:19.239
And you just heard me talk to
them, and they're willing to talk to

599
00:44:19.280 --> 00:44:21.800
you, and you said, well, I'm gonna go get this other person

600
00:44:21.840 --> 00:44:24.920
goodbye. We're done. Three all
three seven one three talk seven one three

601
00:44:24.920 --> 00:44:28.840
eight two five five. You know
you can lead a horse to water,

602
00:44:28.920 --> 00:44:31.280
but you can't make him drink.
That guy is a moron and shouldn't be

603
00:44:31.360 --> 00:44:36.199
the president of an HOA. And
I think he's misinterpreting the whole thing,

604
00:44:36.320 --> 00:44:40.480
because I doubt there's anyone in the
entire universe, I'm sorry that would say,

605
00:44:40.599 --> 00:44:45.119
Oh, no, we like the
broker. We're just gonna pay triple

606
00:44:45.320 --> 00:44:47.719
Yeah, we like doing that.
We're gonna do that because we like the

607
00:44:47.760 --> 00:44:52.639
broker. Now, who in their
right mind would ever do that? Three

608
00:44:52.719 --> 00:45:00.840
oh three seven one three eight two
five. Go with a sure thing Denver's

609
00:45:00.880 --> 00:45:06.199
Best roofer Excel Roofing dot com.
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610
00:45:08.599 --> 00:45:14.719
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611
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612
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613
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Frank durand the real estate Man dot
com to list your home with Remax Alliance

614
00:45:27.440 --> 00:45:38.760
three oh three nine two zero sixteen
twenty two. Hi Tom Martine, you're

615
00:45:38.760 --> 00:45:45.199
a troubleshooter three oh three seven one
three talk seven one three eight two five

616
00:45:45.400 --> 00:45:50.079
five. I must talk to uh
oh yeah, she's been waiting a long

617
00:45:50.119 --> 00:45:54.119
time too. My god. Okay, let's talk Alexa. What is going

618
00:45:54.199 --> 00:45:59.480
on with you? Hello? Alexa? Hi? Are you talk good?

619
00:45:59.519 --> 00:46:01.360
What's going on on? Every time
somebody calls you at home, your Alexa

620
00:46:01.400 --> 00:46:07.079
goes on. It's sun and conference
calls to have my name a boot?

621
00:46:08.239 --> 00:46:10.559
Long time was there? And I, by the way, atime people lived

622
00:46:10.559 --> 00:46:14.440
to Colorado, I always say,
go to the referral list. Oh,

623
00:46:14.519 --> 00:46:16.320
thank you, you know, I
mean I was. I was trying to

624
00:46:16.360 --> 00:46:21.519
give that guy a hint. He's
getting screwed. And back and forth anyway.

625
00:46:21.599 --> 00:46:25.119
So what's going on with mold?
I hate hearing mold. If you

626
00:46:25.119 --> 00:46:28.400
would have told me my house had
mold, I would have told you you

627
00:46:28.519 --> 00:46:36.000
were crazy. So typicult track home
late nineteen nineties. You've been there the

628
00:46:36.039 --> 00:46:39.119
whole time. I'm the third owner. It was five years old when I

629
00:46:39.119 --> 00:46:45.480
bought it, but nothing was really
done on the house before then. So

630
00:46:45.119 --> 00:46:52.920
fast forward to my daughter's I mean
compromise. And they run various blood tests

631
00:46:52.920 --> 00:46:55.840
trying to see what else they can
figure out and when they ran the last

632
00:46:55.880 --> 00:47:00.440
of blood tests, hers came back
as having moldic spook. So, by

633
00:47:00.480 --> 00:47:04.880
the way, just so you know, and I'm not disputing that, just

634
00:47:04.920 --> 00:47:07.079
so you know, about ninety eight
percent of us would come back with mold

635
00:47:07.079 --> 00:47:12.960
exposure. It's the level that counts, right, and hers were very high.

636
00:47:13.039 --> 00:47:15.320
Okay, hers were very high.
Now, who there's not many people

637
00:47:15.320 --> 00:47:21.000
who test for that, So how'd
she get that done? We go to

638
00:47:21.039 --> 00:47:25.559
functional medicine people and I just want
to ask, and I promise you I

639
00:47:25.599 --> 00:47:28.840
won't go down this bunny hole.
I just want to know though, out

640
00:47:28.840 --> 00:47:34.960
of curiosity. When you say functional
medicine, are they mds? This one

641
00:47:35.199 --> 00:47:43.519
is FNP tythe and C is what
a functional nurse practitioner? Oh okay,

642
00:47:43.599 --> 00:47:47.400
all right, So anyway, so
what's going on? So we got me

643
00:47:47.599 --> 00:47:55.000
tested and I've had huge fatigue for
years, and mine were even more out

644
00:47:55.000 --> 00:48:00.519
of the range than hers were.
So we got an environmental assessment person who

645
00:48:00.559 --> 00:48:06.360
came looked at every room basically said
yep, pulled up the carpet, Yep,

646
00:48:06.400 --> 00:48:08.679
there it is. Yeah, Hold
on a second. This environmental person

647
00:48:08.920 --> 00:48:13.599
you didn't get from the refer list
because they they wouldn't pull up carpets and

648
00:48:13.639 --> 00:48:16.159
anything. They would do a mold
sport test in the air. They also

649
00:48:16.199 --> 00:48:22.440
did multip test too. And what
did they find? We have bold?

650
00:48:22.840 --> 00:48:25.639
No, I'm not asking that.
There's you can everyone has. There's just

651
00:48:25.960 --> 00:48:30.920
let me put that out there.
Everyone has mold everywhere. Do you have

652
00:48:30.519 --> 00:48:37.639
toxic mold? And do you have
dangerous levels? Yes? Okay I would

653
00:48:37.679 --> 00:48:40.840
say all dangerous, but yes,
we have toxic We have staffy, Yes

654
00:48:42.000 --> 00:48:47.360
we now. This mold assessment person
told you you have toxic levels of toxic

655
00:48:47.480 --> 00:48:53.920
mold. I don't know if he
used the word toxic, but I think

656
00:48:53.920 --> 00:48:57.199
I'll help if I just go keep
going on this. No, I know,

657
00:48:57.239 --> 00:48:59.480
but but there's a reason because I'm
gonna have to go back and ask

658
00:48:59.519 --> 00:49:05.119
it anyway. But keep going,
go ahead. Okay, So we've started

659
00:49:05.119 --> 00:49:08.480
the remediation process. We're almost done
with it. What they have found now?

660
00:49:08.519 --> 00:49:15.559
Who offered their a remediation? Was
it the evaluation company? It was

661
00:49:15.679 --> 00:49:20.280
and I had had a different evaluation
also done. And how much did they

662
00:49:20.360 --> 00:49:25.119
How much was this contract for remediation? Initially it started at twenty thousand.

663
00:49:25.159 --> 00:49:29.800
Because we because you don't know what
you don't know and what is it right

664
00:49:29.840 --> 00:49:34.239
now? We're about seventy thousand.
Okay, you got ripped off. I'm

665
00:49:34.239 --> 00:49:36.719
just going to tell you so if
you wanted to know that, I'm going

666
00:49:36.760 --> 00:49:39.360
to confirm it without looking at it. You got ripped off. But keep

667
00:49:39.400 --> 00:49:45.599
going. You have a track home. What size is it about? Thirty

668
00:49:46.000 --> 00:49:50.280
one hundred. Yeah, they're putting
you together. That's what it's called.

669
00:49:50.280 --> 00:49:55.320
They knew they had somebody who was
overly concerned with the health. And here's

670
00:49:55.360 --> 00:50:00.239
what they did. They put you
together and they ripped you off. I

671
00:50:00.840 --> 00:50:05.840
without even seeing I would love,
though, to see the actual testing you

672
00:50:05.920 --> 00:50:08.840
had done and the actual remediation they're
doing. But anyway, keep going.

673
00:50:09.039 --> 00:50:13.920
So you've been ripped off for seventy
grand what's going on now? Okay?

674
00:50:15.159 --> 00:50:20.360
And I disagree because okay, under
every window, So this is the problem.

675
00:50:20.599 --> 00:50:23.920
It's not that the remediation part is
not the problem. The problem is,

676
00:50:24.119 --> 00:50:27.199
well it is. You just don't
know it. You just don't know

677
00:50:27.239 --> 00:50:32.639
it. But keep going. The
flashing was not done properly by the builder.

678
00:50:34.559 --> 00:50:39.000
And so under every window I have
pictures that they took. Everything that

679
00:50:39.039 --> 00:50:45.119
they did has been documented with pictures. Yeah, start to finish and there

680
00:50:45.199 --> 00:50:50.840
is mold under every single window,
almost every window in our house. And

681
00:50:51.280 --> 00:50:55.039
I wanted to know, I mean, my house. We can't. And

682
00:50:55.159 --> 00:51:00.639
let me add one other thing.
Some the other things they found were where

683
00:51:00.760 --> 00:51:05.400
there's missing insulation, thermal apply was
put in backwards are completely missing. Yeah,

684
00:51:05.440 --> 00:51:07.920
okay, uh no, I don't
doubt that with I don't doubt that

685
00:51:07.960 --> 00:51:13.360
with track building, some of that
happen. I just still think and by

686
00:51:13.360 --> 00:51:16.360
the way, I'm with you on
that, that probably was a very very

687
00:51:17.320 --> 00:51:22.679
shoddily built home. I'm with you
on that. But as far as the

688
00:51:22.079 --> 00:51:28.039
remediation goes, mold is not as
crazy to get rid of as people think,

689
00:51:28.440 --> 00:51:31.239
and it can be arrested and stay
in place and simply sealed. You

690
00:51:31.320 --> 00:51:36.000
don't have to take out everything and
rebuild, but you do as much as

691
00:51:36.000 --> 00:51:38.400
you want, because again, they
got you already and you got to keep

692
00:51:38.400 --> 00:51:42.559
going. So now, but I
need to know where we're going with this,

693
00:51:42.599 --> 00:51:45.199
because it sounds like that builder really
did a terrible job. And I'm

694
00:51:45.239 --> 00:51:50.239
with you on that, right,
and that wouldn't be unusual. By the

695
00:51:50.280 --> 00:51:54.199
way, that would not be unusual. Yeah, where I'm headed is it

696
00:51:54.280 --> 00:52:00.400
can't just be my home. There's
one hundred homes ish in my area builder

697
00:52:00.440 --> 00:52:04.119
built. I have casement windows.
Two of the models had case windows.

698
00:52:04.159 --> 00:52:07.159
I'd say there was eight models total, So I got to believe if they

699
00:52:07.320 --> 00:52:12.440
didn't do the flashing right on my
windows, they didn't do it right.

700
00:52:12.719 --> 00:52:15.760
Well that's not entirely so it could
be. But let me explain to you

701
00:52:15.800 --> 00:52:21.440
about track builders. Okay, I've
often found this wonderful when people say,

702
00:52:21.480 --> 00:52:22.559
I have US homes, or I
have this home, or I have that

703
00:52:22.639 --> 00:52:28.440
home. Who's the community builder,
by the way, who's the builder Richmond?

704
00:52:28.679 --> 00:52:32.760
Okay, Richmond is not Richmond,
and US Homes is not US Homes,

705
00:52:34.320 --> 00:52:37.679
and no home builder is a home
builder. What a homebuilder is is

706
00:52:37.679 --> 00:52:45.039
a brand name and his assembly of
different contractors that every single home is built

707
00:52:45.079 --> 00:52:49.119
by someone else. Now, they
might have the same crew on three or

708
00:52:49.159 --> 00:52:52.360
four or five homes, maybe even
ten homes, but most of the time

709
00:52:52.559 --> 00:52:58.239
all of those subcontractors are interchanged,
and the only thing that remains constant is

710
00:52:58.679 --> 00:53:05.599
the corporation who hires the subs and
they might have project managers or general contractors.

711
00:53:06.119 --> 00:53:10.639
But the point is everyone who worked
on those homes are different most of

712
00:53:10.679 --> 00:53:15.199
the time. So the people who
put your flashing in aren't necessarily the ones

713
00:53:15.239 --> 00:53:20.280
that put the flashing in for the
whole community. You're looking at it as

714
00:53:20.360 --> 00:53:23.000
if it's a factory, and it's
not. So. While you may have

715
00:53:23.039 --> 00:53:29.880
a house that is completely shoddy,
there could be other homes that are like

716
00:53:29.960 --> 00:53:36.400
that or not. You don't know, correct, Okay, ok. But

717
00:53:36.599 --> 00:53:39.679
my understanding and the people I've talked
to is I agree with how you've explained

718
00:53:39.719 --> 00:53:46.000
that that it's teams probably would have
worked on multiple homes, and so there

719
00:53:46.000 --> 00:53:50.559
could be multiple homes. Oh yeah, my neighborhood with the same shoddy construction.

720
00:53:50.679 --> 00:53:55.440
No doubt they or the company itself
sucked and they didn't you know,

721
00:53:55.519 --> 00:54:02.719
they didn't supervise enough. But keep
going. So my concern is can I

722
00:54:02.760 --> 00:54:07.480
go after Richmond? Of course not. They didn't build that home for you,

723
00:54:08.639 --> 00:54:12.400
then who would I go after?
You don't have anybody to go after.

724
00:54:12.960 --> 00:54:15.559
That's just called life. There's no
one to go after. That home

725
00:54:15.639 --> 00:54:21.000
was built in the nineties. If
we had that kind of liability, no

726
00:54:21.039 --> 00:54:25.159
one would be in business anymore.
There's two kinds of statutes of limitations.

727
00:54:27.000 --> 00:54:32.480
There's one that starts tolling when you
discover a fraud okay, or a breach

728
00:54:32.519 --> 00:54:38.800
of contract. Now, in that
case, even if you were, then

729
00:54:38.840 --> 00:54:44.599
there's what's called an absolute statute of
limitations, which means, no matter when

730
00:54:44.639 --> 00:54:47.239
you discover it, if it's after
a certain number of years, you can't

731
00:54:47.280 --> 00:54:52.320
do anything. And one of those
numbers I know is twelve years, no

732
00:54:52.360 --> 00:54:57.519
matter what happened. Now, there
are special circumstances where the government, in

733
00:54:57.639 --> 00:55:01.039
egregious situations like with the cat,
like church, or with like President Trump,

734
00:55:01.280 --> 00:55:06.599
they start they do a special law
like in New York they did for

735
00:55:06.639 --> 00:55:09.400
Trump, where they opened up the
statute of limitations so that woman could file

736
00:55:09.480 --> 00:55:15.000
a lawsuit against Trump. Oh okay, what I'm saying is and that's a

737
00:55:15.039 --> 00:55:20.119
fact. I'm not being political.
So if the legislature they can circumvent that.

738
00:55:20.280 --> 00:55:23.760
But most of the time your way
beyond the statute of limitations, both

739
00:55:24.079 --> 00:55:29.559
both the discovery and the absolute.
But let's just say you weren't okay,

740
00:55:29.880 --> 00:55:36.000
you still don't have anything because they
didn't defraud you. You bought it from

741
00:55:36.000 --> 00:55:42.119
someone else, And so we could
make the argument you did not do your

742
00:55:42.239 --> 00:55:46.760
due diligence with a home inspector or
or nothing, or that it's just life

743
00:55:47.199 --> 00:55:52.199
and by the way, if you
knew how many homes had molded them,

744
00:55:52.519 --> 00:55:59.880
you would shudder, because we're under
an illusion that we don't have more.

745
00:56:00.599 --> 00:56:04.599
It's not. First of all,
it's not the mold that's the problem.

746
00:56:05.199 --> 00:56:09.400
It is the sensitivity mold to mold
that's the problem. Correct, Okay,

747
00:56:09.440 --> 00:56:16.320
Well, and then also it's the
charlatans taking advantage of those who are sensitive

748
00:56:16.400 --> 00:56:22.840
not only physically but psychologically, because
about eighty to ninety percent of the mold

749
00:56:22.880 --> 00:56:28.719
cases for people are people who are
looking for something because they don't feel good

750
00:56:29.239 --> 00:56:31.159
and the mold has nothing to do
with it. But when they find someone

751
00:56:31.239 --> 00:56:36.639
to tell them it's mold, then
they feel better because they have a reason

752
00:56:36.679 --> 00:56:40.039
for how they feel. And then
as a result, they go after the

753
00:56:40.039 --> 00:56:46.719
mold instead of trying to find whatever
deep seated problem they have. And I'm

754
00:56:46.760 --> 00:56:51.679
talking after forty five or fifty years
of dealing with people on this. It

755
00:56:51.760 --> 00:56:55.960
all started with Ed McMahon. He
was the one that publicized black mold and

756
00:56:57.079 --> 00:57:00.840
insurance and all of this, and
then people started lacking on to mold as

757
00:57:01.039 --> 00:57:06.599
the reason for their symptoms when they
could find no other symptom and when it

758
00:57:06.639 --> 00:57:10.639
wasn't black mold. It was chronic
fatigue. I mean, it's really these

759
00:57:10.639 --> 00:57:16.119
are popular trends and it's people searching
for a reason for their ailments. Now

760
00:57:16.159 --> 00:57:21.800
I'm not saying there aren't people who
truly have mold. Oh there are.

761
00:57:22.119 --> 00:57:25.559
There are people that are deadly ill
for mold sensitivities. Oh, I don't

762
00:57:25.599 --> 00:57:31.639
doubt it one bit. But even
those people, when you go into their

763
00:57:31.639 --> 00:57:38.159
homes, don't need half the mitigation
they pay for. So it's a big

764
00:57:38.239 --> 00:57:49.920
industry that is, it is perpetuating
itself on fear. So if you're looking

765
00:57:49.920 --> 00:57:52.719
to go after there would be another
serious question, what are your damages?

766
00:57:53.599 --> 00:57:59.360
What are your damages? You couldn't
sue for health damages because you would have

767
00:57:59.599 --> 00:58:04.519
no atta attorney in the world that
would try to make a case that you

768
00:58:04.719 --> 00:58:07.840
had mold poisoning and you and your
daughters are sick because of that home.

769
00:58:08.239 --> 00:58:13.320
There's no attorney in the world that
would spend the money it would take to

770
00:58:13.440 --> 00:58:19.000
try to get the damages that you
think you suffered. So that is out.

771
00:58:19.199 --> 00:58:23.440
So the only damages you could go
after is the seventy thousand year up

772
00:58:23.480 --> 00:58:29.039
to where one hundred, and in
that case you would have the company even

773
00:58:29.239 --> 00:58:34.280
if you were not beyond the statute
of limitations, and even if you bought

774
00:58:34.320 --> 00:58:38.079
it directly from the builder, which
you did not, but let's say you

775
00:58:38.199 --> 00:58:44.559
did, then that builder would have
the right to go after that mitigator to

776
00:58:44.719 --> 00:58:49.719
make the case that they ripped you
off, and they probably win on that

777
00:58:51.480 --> 00:58:54.320
interesting. I mean, I hate
to I know you didn't call for this,

778
00:58:54.519 --> 00:58:58.280
but you know what, if I
don't tell you the truth, I

779
00:58:58.360 --> 00:59:00.679
feel like crap going to make you
feel good by saying, oh, yeah,

780
00:59:00.719 --> 00:59:05.239
yeah, go after Richmond and go
after this person and seventy grand,

781
00:59:05.239 --> 00:59:08.559
oh yeah, get rid of that
mold. You've been so entirely ripped off.

782
00:59:08.599 --> 00:59:13.400
I feel so bad for you.
I mean, you wouldn't believe how

783
00:59:13.440 --> 00:59:16.320
simple mold is to get rid of. And for them, I don't even

784
00:59:16.400 --> 00:59:20.679
know where seventy grand could come from. First of all, you can just

785
00:59:20.760 --> 00:59:23.440
kill mold and keep it where it
is. It's not the mold that's causing

786
00:59:23.480 --> 00:59:28.840
that problem. You kill the mold
in ten minutes. What the problem is

787
00:59:28.840 --> 00:59:32.199
is stopping the water from feeding it. Once you cut off it's once you

788
00:59:32.320 --> 00:59:37.079
cut off mold's food supply, you
kill the mold, it's gone forever.

789
00:59:37.559 --> 00:59:43.360
You don't have to do anything about
it. Nothing cover it up. You

790
00:59:43.360 --> 00:59:45.519
don't have to do anything about it. It's not going to be mold again

791
00:59:45.880 --> 00:59:52.719
unless more water seeps in, so
you stop the water infiltration. That will

792
00:59:52.800 --> 00:59:55.519
never cost seventy thousand if you had
to do a whole new roof with all

793
00:59:55.559 --> 01:00:00.239
new flashing on every single window in
your home. That's not what they're doing.

794
01:00:00.440 --> 01:00:05.880
They didn't just kill the mold.
They made you feel that somehow your

795
01:00:05.920 --> 01:00:09.840
house has cooties and they have to
remove each and every piece of wood and

796
01:00:10.000 --> 01:00:17.039
beam and everything the mold touched,
which is a lie. The truth about

797
01:00:17.119 --> 01:00:23.599
mold is you kill it, and
mold is not going to deteriorate the wood

798
01:00:24.000 --> 01:00:30.800
and it's not going to get into
your air once it's dead. So why

799
01:00:30.840 --> 01:00:35.880
do people not just kill the mold
Because these contractors lie to them and say,

800
01:00:36.159 --> 01:00:39.360
oh, it's gonna stay in your
house forever unless you get rich,

801
01:00:39.440 --> 01:00:43.920
you gotta cut it out. I
know they told you that without even talking

802
01:00:43.960 --> 01:00:45.800
to you. I know that's what
they told you, and they lied to

803
01:00:45.880 --> 01:00:51.320
you. Because you don't have to
cut out mold. You just have to

804
01:00:51.400 --> 01:00:53.719
kill it now. If it's somewhere
you can see it obviously you want to

805
01:00:53.760 --> 01:00:57.519
put in some new dry wall and
make it look nicer. Of course you

806
01:00:57.559 --> 01:01:00.360
do, or you paint over it. But the point of this is you

807
01:01:00.440 --> 01:01:07.039
kill the mold, but you must
stop the source, the food source,

808
01:01:07.719 --> 01:01:15.320
and the food source is always water. So we just educated you. I

809
01:01:15.039 --> 01:01:19.480
don't think it's gonna make you feel
better after spending seventy grand and knowing you

810
01:01:19.480 --> 01:01:22.400
can't recoup it. And by the
way, you're not done, right,

811
01:01:22.440 --> 01:01:25.000
They're probably not done. You're gonna
probably be into what one hundred grand?

812
01:01:27.920 --> 01:01:31.199
We're almost done, so okay.
But here's the good part. If you

813
01:01:31.239 --> 01:01:37.199
don't tell your daughter, do your
daughters live there? Yeah, okay,

814
01:01:37.440 --> 01:01:39.559
if you don't tell your daughters what
I just told you, they're gonna start

815
01:01:39.559 --> 01:01:45.559
feeling better because they got rid of
that mold. So that's a good part.

816
01:01:45.880 --> 01:01:49.119
That's a good part. They're gonna
start feeling better because they're gonna think,

817
01:01:49.480 --> 01:01:52.440
well, we took care of the
problem. So that's wonderful. I

818
01:01:52.480 --> 01:01:57.199
wish you the best. I really
do, and I mean that sincerely.

819
01:01:57.480 --> 01:02:00.199
I swear to you. I didn't
mean to like you know, I don't

820
01:02:00.199 --> 01:02:05.000
want to make you feel bad.
I just truly have to tell you the

821
01:02:05.000 --> 01:02:13.559
state of Mold. People are obsessed
and contractors are ugly, dirty, disgusting,

822
01:02:14.400 --> 01:02:22.559
vile people who take advantage of that
fear. Go with a sure thing

823
01:02:22.679 --> 01:02:28.119
Denver's Best roofer Excel Roofing dot com. You don't pay a cent until you're

824
01:02:28.119 --> 01:02:35.079
content. Time for an insurance check
up free, no obligation. In comparison,

825
01:02:35.239 --> 01:02:39.119
call Compass Insurance paying too much your
coverage at dozens of insurance companies find

826
01:02:39.119 --> 01:02:43.320
out now three O three seven to
seven to one help. You'll think you're

827
01:02:43.360 --> 01:02:46.239
his only customer when you choose Frank
durand the real estate Man dot com to

828
01:02:46.320 --> 01:02:52.079
list your home with Remax Alliance three
three nine two zero sixteen twenty two.

829
01:02:58.440 --> 01:03:02.199
Hi Tom Martino, you're troubleshooter three
oh three seven one three talk three oh

830
01:03:02.239 --> 01:03:06.760
three seven on three two five five. What's going on sharing with T Mobile?

831
01:03:06.800 --> 01:03:08.719
I'm so sorry for the weight.
We had so many people online.

832
01:03:08.800 --> 01:03:14.199
What's going on with with T Mobile? Well, first of all, you're

833
01:03:14.199 --> 01:03:17.480
worth the weight, so thank you
for taking the case. We canceled our

834
01:03:17.480 --> 01:03:22.800
service with T Mobile back on November
fifteenth of twenty twenty three. We received

835
01:03:22.800 --> 01:03:29.440
the bill December twenty seventh for three
hundred and eleven dollars in the eighty three

836
01:03:29.599 --> 01:03:31.519
And I want to stab and now
I might be wrong. Did they say

837
01:03:31.559 --> 01:03:37.480
you never returned a phone? Know? What they were saying was that when

838
01:03:37.519 --> 01:03:43.239
we called them on twelve twenty seven
that there were two booster boxes or signal

839
01:03:43.239 --> 01:03:47.239
booster boxer, they thought we only
had one that we hadn't returned. Okay,

840
01:03:47.320 --> 01:03:51.519
well then I was wrong about the
phone. But you know how many

841
01:03:51.519 --> 01:03:55.000
complaints we get sharing about this very
same thing that people are being accused of

842
01:03:55.079 --> 01:03:59.920
not returning equipment. That's why I
said phones, what I should have said

843
01:04:00.159 --> 01:04:03.960
equipment. So did you have stuff
you returned or not? Yes? We

844
01:04:04.039 --> 01:04:09.480
did? Okay, this is too
much now and it's all T Mobile.

845
01:04:10.280 --> 01:04:14.559
Yeah, yeah, it's all T
Mobile. I've called them seven separate times,

846
01:04:14.559 --> 01:04:23.079
speaking with their supposed customer service representatives. I absolutely believe you. I

847
01:04:23.280 --> 01:04:29.440
think that we've had at least a
dozen complaints like this. Wow, I

848
01:04:29.559 --> 01:04:31.679
bet. Yeah. Well, now
they've sent it on to a collection agency,

849
01:04:31.719 --> 01:04:34.199
which, oh, but I have
really good news for you. First,

850
01:04:34.239 --> 01:04:38.960
you didn't pay it right, no, okay, because we returned the

851
01:04:39.000 --> 01:04:42.280
products and we have proof of returns. Yeah. See, this is the

852
01:04:42.280 --> 01:04:46.960
good news. Saying that they have
it. I'm sorry that. I'm sorry

853
01:04:46.960 --> 01:04:51.480
you had to wait for this answer
because it's so simple. But here is

854
01:04:51.559 --> 01:04:56.679
what goes on. You're not going
to stop the collection activity. And here's

855
01:04:56.719 --> 01:05:02.400
why T Mobile's done already. They
sold that. Okay, there are sleazy

856
01:05:02.440 --> 01:05:08.559
collection agencies who will go in and
pay pennies on the dollar to buy up

857
01:05:08.599 --> 01:05:13.920
these bills. Okay, Now they're
going to harass you and they're going to

858
01:05:14.000 --> 01:05:17.280
threaten you. But here's the good
news. They almost never ever take you

859
01:05:17.360 --> 01:05:20.719
to court. But even if they
do, do you understand what they have

860
01:05:20.800 --> 01:05:27.199
to do. They have to prove
their case. See a lot of people

861
01:05:27.239 --> 01:05:30.840
believe once it goes to collection,
oh damn it, I may as well

862
01:05:30.880 --> 01:05:32.880
pay and get it over with.
I don't feel that way. I tell

863
01:05:32.920 --> 01:05:36.199
collection people if I know I don't
owe something, I tell them take me

864
01:05:36.280 --> 01:05:39.920
to court. In fact, I
want you to, because I need to

865
01:05:39.920 --> 01:05:44.159
get this past me. I'd like
to just prove it's not my bill and

866
01:05:44.199 --> 01:05:46.320
beyond with it. So that's what
you tell them when they contact you,

867
01:05:46.320 --> 01:05:48.800
You say, you know what,
would you please take me to court?

868
01:05:48.800 --> 01:05:51.840
In fact, I'll wait for service
if you tell me when your guy will

869
01:05:51.840 --> 01:05:56.400
be here because I want to get
this behind me. They don't know what

870
01:05:56.440 --> 01:05:59.320
to do with people like you.
What kind of proof do you have?

871
01:06:00.320 --> 01:06:04.960
I've got numerous documentations of phone calls
that I had with T Mobile? Good.

872
01:06:05.039 --> 01:06:08.719
I also, do you have a
receipt now? Did you mail it

873
01:06:08.760 --> 01:06:12.679
in or drop it off? We
mailed it through the UPS and I have

874
01:06:12.800 --> 01:06:15.719
the tracking. See you got it. You're golden. There's no way they're

875
01:06:15.719 --> 01:06:19.039
going to collect from you. Yeah. No, And I don't want to

876
01:06:19.039 --> 01:06:23.639
pay it, you know, because
we they thought I only had one booster

877
01:06:23.800 --> 01:06:26.639
box. We actually found two in
the hall and where you turned both of

878
01:06:26.679 --> 01:06:30.119
them immediately as soon as we found
out that that's what the bill was for.

879
01:06:30.559 --> 01:06:32.719
So I feel like we did.
What is this about? What is

880
01:06:32.760 --> 01:06:38.719
this about tea Mobile going after people
like this? I don't know. For

881
01:06:38.840 --> 01:06:44.440
some reason, it seems like the
communication from wherever the warehouse is, I

882
01:06:44.440 --> 01:06:48.159
think it's Fort Worth exis. Do
you recall a few people talking about this

883
01:06:48.239 --> 01:06:53.519
stuff and it's T Mobile? Yeah? Yeah, T Mobile. I'm so

884
01:06:53.599 --> 01:06:56.559
glad I switched out of them.
We went over to Pure Talk and I

885
01:06:56.559 --> 01:07:00.199
couldn't be happier. Oh really,
So tell me about Pure Talk what is

886
01:07:00.239 --> 01:07:04.719
it for your home too? Yeah, it's our home and our business line,

887
01:07:04.920 --> 01:07:10.840
and we have excellent connectivity with them. They're usb good. If you

888
01:07:10.880 --> 01:07:15.880
have any problem, you have a
non foreign speaking person that you can deal

889
01:07:15.960 --> 01:07:18.239
with. Hey, Sharon, I
want you to do me a favor.

890
01:07:18.599 --> 01:07:21.679
I want you to do me a
favor. My number when we're not here

891
01:07:23.079 --> 01:07:26.480
and when we are here, but
three oh three Martino. If they serve

892
01:07:26.519 --> 01:07:29.440
you, call us. I want
to know if they actually serve you for

893
01:07:29.559 --> 01:07:36.280
court, call us back. I
have to take this break. Go with

894
01:07:36.320 --> 01:07:41.519
a sure thing Denver's best roofer Excel
Roofing dot com. You don't pay a

895
01:07:41.599 --> 01:07:48.519
cent until you're content. Time for
an insurance check up free no obligation comparison

896
01:07:48.679 --> 01:07:54.760
call Compass Insurance paying too much your
coverage at dozens of insurance companies find out

897
01:07:54.800 --> 01:07:58.880
now three O three seven seven one
help. You'll think you're his only customer

898
01:07:58.920 --> 01:08:01.239
when you choose Frank Dround and the
Real estate Man dot com to list your

899
01:08:01.280 --> 01:08:10.559
home with Remax Alliance three all three
nine two zero sixteen twenty two. Yeah,

900
01:08:12.000 --> 01:08:20.399
ripped news. You needed that so
you don't have come running sustas as

901
01:08:20.479 --> 01:08:28.880
we can. Shooter's gonna help coming
man. This is the Troubleshooter Show.

902
01:08:29.520 --> 01:08:32.840
No Tom Martino, I mean,
hey, Tom Martino here, welcome to

903
01:08:32.880 --> 01:08:38.560
the show. Three all three seven
one three Talk three oh three seven one

904
01:08:38.560 --> 01:08:42.239
three eight two five five. Mark
we still we got yet another call last

905
01:08:42.239 --> 01:08:46.079
hour. You weren't here. You're
not gonna believe it. T Mobile accused

906
01:08:46.159 --> 01:08:51.760
of not returning equipment. This is
becoming an epidemic. They all do it,

907
01:08:51.840 --> 01:08:55.880
I mean every one of them.
But yeah, T Mobile they accused

908
01:08:55.880 --> 01:08:59.760
me of that years ago. I
can't believe how many people have called about

909
01:08:59.760 --> 01:09:02.000
that. Anyway, I'm Tom.
Welcome. This is a consumer show where

910
01:09:02.039 --> 01:09:05.000
we solve problems, answer questions,
day complaints on YouTube, on Facebook.

911
01:09:05.119 --> 01:09:10.680
I call them them my YouTube morons
and my Facebook flunkies, and uh we

912
01:09:10.760 --> 01:09:13.319
hang out there if you want to
leave us message, We also, of

913
01:09:13.359 --> 01:09:16.319
course, are on all the social
platforms for messaging, and you can call

914
01:09:16.399 --> 01:09:19.720
us at three oh three seven one
three talk. That's the station number seven

915
01:09:19.720 --> 01:09:24.119
one three eight two five y five. My personal number twenty four to seven

916
01:09:24.279 --> 01:09:29.239
open twenty four to seven to leave
a message is three oh three Martino three

917
01:09:29.319 --> 01:09:31.119
oh three six two seven eight four
six six. Chef has a question on

918
01:09:31.159 --> 01:09:35.039
a body shop. Hey, Jeff, what's happening? Well? Hi,

919
01:09:35.199 --> 01:09:40.079
Yeah, I buck to you guys
before, but I got into a rear

920
01:09:40.199 --> 01:09:46.199
ending when I was up. Are
you there? Man? Hello? Something

921
01:09:46.239 --> 01:09:53.119
happened just all of a sudden.
Huh okay, see uh that line three?

922
01:09:53.279 --> 01:09:56.359
Just uh, Jeff or I don't
know what happened to you, bro

923
01:09:56.479 --> 01:09:59.079
Let me try. Is he on
there or not? No? Go to

924
01:09:59.199 --> 01:10:02.159
Mary? That looks fun. Okay, Mary, what's going on? Mary?

925
01:10:03.760 --> 01:10:10.239
Did that call me? I don't
know? Oh, okay, you

926
01:10:10.279 --> 01:10:12.960
called up. I'll tell you why. Dear. You called us a while

927
01:10:13.000 --> 01:10:18.119
ago. Yeah, and you had
a problem, so we're calling you back

928
01:10:18.159 --> 01:10:24.119
about it, Yes, sir.
Now do you remember what you called us

929
01:10:24.159 --> 01:10:30.079
about Tom Martino? Do you called
for a problem that I owed? Dha?

930
01:10:31.159 --> 01:10:35.039
What's that, dear? She owed
Denver Housing Authority? Oh? Oh,

931
01:10:35.119 --> 01:10:40.239
okay, I remember you're okay.
We talked to you. We did

932
01:10:40.319 --> 01:10:45.359
talk to you already. They said
you owed them money for some damages.

933
01:10:46.520 --> 01:10:50.399
Didn't you have a bunch of cats
or something? No, sir, it

934
01:10:50.479 --> 01:10:58.920
was a false charge at the twelve
years ago. My farmer. Wait there,

935
01:10:59.520 --> 01:11:03.760
here's my companion, Charlie did not
you're on the carpets, the lilolium

936
01:11:03.880 --> 01:11:09.600
or the legs of the island.
Ever. Yeah, and I had no

937
01:11:09.720 --> 01:11:15.119
choice but to go to come up
with it about I could pay I chop

938
01:11:15.159 --> 01:11:17.239
a by rent. I did not
want to come to dha at the postplace.

939
01:11:17.840 --> 01:11:20.960
I've never liked d Aha. I
despised it. Hey that I had

940
01:11:20.960 --> 01:11:28.880
a small problem, not this lam
area. Where do we stand right now?

941
01:11:29.159 --> 01:11:36.880
Did they evict you from where you
were? You know? But are

942
01:11:36.920 --> 01:11:42.119
you the one? You're the one
that you're the one on s s I

943
01:11:42.159 --> 01:11:47.439
and you're on Denver Housing Authority right
yeah? Ses today and they say your

944
01:11:47.520 --> 01:11:53.520
dog caused damages? Did you have
a dog? I just told you my

945
01:11:53.680 --> 01:11:59.600
late cert if I therapeutic compagitt animal
Charlie did not do that. He was

946
01:12:00.279 --> 01:12:02.880
okay, No, I understand you
didn't do it. But they're saying you

947
01:12:02.920 --> 01:12:08.439
did it right, yes, sir, okay, Now what do we do

948
01:12:08.560 --> 01:12:12.560
about this? Well? Then who
did do it? Well? She says

949
01:12:12.560 --> 01:12:16.520
it's a mistake and it's from ten
years ago, so twelve years ago.

950
01:12:16.720 --> 01:12:20.319
How are they collecting this? Are
they attempting to collect it? Were they

951
01:12:20.359 --> 01:12:24.880
taking a little out every month?
Were you paying them? Or have you

952
01:12:24.960 --> 01:12:30.840
never paid them. Excuse me,
I had a meeting after they made the

953
01:12:30.920 --> 01:12:41.000
false, false stuff, and I
guess I had no choice but to go

954
01:12:41.319 --> 01:12:44.279
how long ago? Here's what I
want to know. You say the charges

955
01:12:44.319 --> 01:12:47.239
from twelve years ago, thirteen years
ago. But I moved across the street

956
01:12:47.239 --> 01:12:49.640
when I first No, no,
I get that. But when did you

957
01:12:49.680 --> 01:12:57.159
have a meeting with them about it? About almost a month after I moved

958
01:12:57.199 --> 01:13:01.960
in over at ten? So you've
been fighting this for you've been fighting this

959
01:13:02.119 --> 01:13:09.399
for twelve or thirteen years. Yes, sir, did anything happen recently?

960
01:13:10.000 --> 01:13:13.960
Why? Why did you call us
like in early April? Did did something

961
01:13:14.079 --> 01:13:25.439
happen recently? I've been talking to
my Section eight certification specialists ask you.

962
01:13:25.520 --> 01:13:32.359
They give me a few ideas.
But she she, los are a lot

963
01:13:32.359 --> 01:13:36.319
of people. It shouldn't I should
have been charged it. I understand.

964
01:13:36.359 --> 01:13:42.600
But okay, here's what I'm trying
to get at Mary. Every month at

965
01:13:42.640 --> 01:13:48.199
the added a let's maintenance who pay? Let's see charge is twenty five dollars

966
01:13:48.279 --> 01:13:51.399
a month on chop of that,
and you've been paying that for twelve years.

967
01:13:51.640 --> 01:13:55.960
You've been paying this abatement fee,
this twenty five dollars a month for

968
01:13:56.000 --> 01:14:01.319
twelve years. Yes, sir,
come on, don't believe me. Call

969
01:14:01.479 --> 01:14:06.079
Stephanie Blunt. Never housed on a
property marager. So if you if you

970
01:14:06.159 --> 01:14:12.159
refuse to pay it, would they
kick you out? I don't trust the

971
01:14:12.199 --> 01:14:16.319
government. Why is that I should
never have been charged in the first place,

972
01:14:16.560 --> 01:14:21.000
because Charlie didn't do the damage.
I walked him quite a few times

973
01:14:21.319 --> 01:14:25.159
due No, No, I don't
believe. I don't I don't believe Charlie

974
01:14:25.159 --> 01:14:28.399
did it either, So tom my
understanding from a caller. Now, I

975
01:14:28.399 --> 01:14:30.520
haven't seen any of her paperwork.
But that fifty dollars a month was just

976
01:14:30.560 --> 01:14:34.199
a simple pet fee for having five
dollars a month on top of my rent,

977
01:14:34.279 --> 01:14:42.199
lady twenty five? Yeah, lay
lady, come on, it's twenty

978
01:14:42.319 --> 01:14:45.079
five dollars on top of a rent. Now in your rent did you have

979
01:14:45.399 --> 01:14:51.680
did you have a pet fee in
your rent? No? No, are

980
01:14:51.720 --> 01:14:57.479
you sure it's not just a pet
fee? That twenty five dollars? No,

981
01:14:58.439 --> 01:15:00.800
the deposit was paid, but I
moved in across the street when I

982
01:15:00.840 --> 01:15:05.359
first came here. The pet deposit
you mean, yeah, I didn't have

983
01:15:05.520 --> 01:15:11.800
I didn't have to have one because
I was I still I was still get

984
01:15:11.840 --> 01:15:15.880
a little bit of finishing up some
Okay, do you have here how I'm

985
01:15:15.880 --> 01:15:19.960
going to do this? Mary?
Mary? Do you have any written documentation

986
01:15:20.119 --> 01:15:26.039
of this fee they're charging you?
Yes, sir, I have tried to

987
01:15:26.039 --> 01:15:29.880
offer that. The last time we
talked. I never got a copy of

988
01:15:29.920 --> 01:15:38.239
it. He told me. No, I told you know what I told

989
01:15:38.279 --> 01:15:43.119
you. I didn't want it.
I've got a new ledger I just got

990
01:15:43.520 --> 01:15:50.159
just before the last call, and
and everything. And Okay, here's what

991
01:15:50.199 --> 01:15:54.720
I want to know. So far, you've paid if you've paid twenty five

992
01:15:54.800 --> 01:15:58.680
dollars on top of your rent for
the last twelve years, you've paid in

993
01:15:58.720 --> 01:16:04.119
thirty six hundred bucks. So it's
down to twenty two hundred something now,

994
01:16:04.479 --> 01:16:12.760
So what the hell was it in
the beginning? Okay, well, I

995
01:16:12.840 --> 01:16:17.359
don't charge for repressing the stupid not
shad carpet plus shad carpet, right,

996
01:16:17.359 --> 01:16:20.880
they said, I'm sitting on the
top of the rose. Certainly they can't

997
01:16:20.960 --> 01:16:25.039
after all these years, they can
let her slide on the balance. Come

998
01:16:25.079 --> 01:16:29.039
on, no, they can't let
me fight. According to Stephanie Missus Stephanie

999
01:16:29.079 --> 01:16:34.840
Black, property manager in housing Administrator
Missus Shadow climbed the individual Okay, I

1000
01:16:34.920 --> 01:16:41.840
can't. I can't move from here
until what I always paid up. Then

1001
01:16:42.159 --> 01:16:45.439
I can stay here and tell buokla
and I can find a better place.

1002
01:16:45.279 --> 01:16:48.359
I can't believe, as cordial as
she is, that this was even an

1003
01:16:48.359 --> 01:16:54.880
issue after all these years. I
know. I'm not the government. I'm

1004
01:16:54.880 --> 01:17:00.399
not fined. I'm not Denver Housing
Authority with all their illegal stuff in the

1005
01:17:00.680 --> 01:17:04.720
eighty five years they date a business. I've got things out of Westward and

1006
01:17:04.760 --> 01:17:11.359
her people going to Channel seven or
stuff about them. I want to ask

1007
01:17:11.399 --> 01:17:15.119
you a very okay, let's just
try to simplify this. So right now,

1008
01:17:15.720 --> 01:17:20.680
you're calling because they won't let you
move to another apartment until this is

1009
01:17:20.760 --> 01:17:27.680
paid. I can't move out here
it's paid off anywhere. Well, of

1010
01:17:27.720 --> 01:17:30.520
course you could. Let's just say
you wanted to move to Florida. You're

1011
01:17:30.520 --> 01:17:38.039
telling me they would lock the doors
and keep you prisoner, mister Martino,

1012
01:17:38.359 --> 01:17:41.199
I don't put anything passive. I'm
seventy years old. That's you know a

1013
01:17:41.239 --> 01:17:45.840
lot of things. What wa wait
a minute, you're seventy, Yes,

1014
01:17:45.880 --> 01:17:51.000
sir, you're seventy years old around
you time, seventy, we're the same

1015
01:17:51.039 --> 01:17:54.640
age. Want to go out to
eat. I mean, come on,

1016
01:17:54.720 --> 01:17:58.560
this is like, this is like
unbelieved. I thought she was eighty five.

1017
01:17:58.760 --> 01:18:01.720
I didn't know that. Okay,
she's seventy. Wow. All right,

1018
01:18:02.880 --> 01:18:06.880
what a nice picture I have in
my mind for the future. Now

1019
01:18:06.920 --> 01:18:12.319
listen, here's the deal. I
don't know what we can do. On

1020
01:18:12.359 --> 01:18:15.960
a serious note, Hey, Kachina, did we ever reach out to that

1021
01:18:15.039 --> 01:18:18.039
housing to housing people? I don't
see that. Well, yeah, so

1022
01:18:18.199 --> 01:18:23.760
I see it was a signed to
doc. She tried, and I don't

1023
01:18:23.840 --> 01:18:28.880
know what right there? Okay,
true, we got DOC on the case.

1024
01:18:28.920 --> 01:18:30.760
Well, what did dog? No? Seriously, did Doc call the

1025
01:18:30.800 --> 01:18:35.760
housing authority? Let's ask Doc if
he recalls this case with Mary. I

1026
01:18:35.800 --> 01:18:40.000
think he was telling me she was
being evicted. I remember him telling us

1027
01:18:40.000 --> 01:18:43.600
that. Ask her if she's getting
evicted. I don't want him, I

1028
01:18:43.600 --> 01:18:45.880
don't want you. Right at this
point, do you think her dog actually

1029
01:18:45.880 --> 01:18:49.439
did it? Well, man,
I mean it's too late now to even

1030
01:18:49.560 --> 01:18:54.279
defend her on it. So she
said, thirteen years ago, how much

1031
01:18:54.399 --> 01:18:58.560
was the total? Forty nine hundred? She said, right, wow,

1032
01:18:58.800 --> 01:19:08.079
forty nine hundred, So from her
dog twelve years ago. I wonder if

1033
01:19:08.119 --> 01:19:10.960
she was just letting the dog kind
of you know, go in the house.

1034
01:19:12.840 --> 01:19:15.279
I don't think so. I don't
think so. You want to say,

1035
01:19:17.600 --> 01:19:24.439
well, hold on a second,
though, she's seventy years old.

1036
01:19:25.279 --> 01:19:29.359
We got to have we got to
give her special grace. We do that

1037
01:19:29.479 --> 01:19:35.760
every day here. Okay, now, people, what do you think Kachina?

1038
01:19:35.840 --> 01:19:40.359
I would like Deputy doc. I'd
like you to ask him what he's

1039
01:19:40.359 --> 01:19:43.359
doing on it. I got to
take this quick break. We got rufe

1040
01:19:43.439 --> 01:19:45.479
max ceiling. Has anyone heard of
that? And then we have a car

1041
01:19:45.560 --> 01:19:48.399
tow. We're going to talk about
an employer. All of that coming right

1042
01:19:48.479 --> 01:19:58.640
up. Go with a sure thing
Denver's Best roofer Excel Roofing dot com.

1043
01:19:58.640 --> 01:20:04.439
You don't pay a cent. You're
content. Time for an insurance check up

1044
01:20:04.520 --> 01:20:10.920
free, no obligation comparison call Compass
Insurance paying too much your coverage at dozens

1045
01:20:10.960 --> 01:20:14.640
of insurance companies find out now three
oh three seven seven to one help.

1046
01:20:14.800 --> 01:20:17.600
You'll think you're his only customer when
you choose Frank durand the real estate Man

1047
01:20:17.640 --> 01:20:23.159
dot com to list your home with
Remax Alliance three oh three nine two zero

1048
01:20:23.239 --> 01:20:32.600
sixteen twenty two. Hi Tom Martino, your troubleshooter three oh three seven one

1049
01:20:32.680 --> 01:20:38.680
three talk seven on three eight two
five five. Okay, So, Jeene,

1050
01:20:38.760 --> 01:20:45.319
what's going on with you? Gene? What's happening? Geane? This

1051
01:20:45.479 --> 01:20:51.119
is Jean exactly, Higene. What's
going on? Well? Oh, I

1052
01:20:51.159 --> 01:20:56.439
had a friend here and he just
left. He was trying to well,

1053
01:20:56.479 --> 01:20:59.159
if you want to give me some
general you want to give me some general

1054
01:20:59.199 --> 01:21:00.760
information and we can talk to him
later, or do you want to just

1055
01:21:01.560 --> 01:21:04.520
what is the issue? Since you've
been waiting so long, let's what's the

1056
01:21:04.640 --> 01:21:11.880
issue there? Okay. The issue
is that I purchased an onnon from my

1057
01:21:12.119 --> 01:21:16.119
I mean I live in a condo. Yeah, and a couple of years

1058
01:21:16.159 --> 01:21:23.039
ago I got approval from the HOA
to have the onion installed. Okay,

1059
01:21:23.159 --> 01:21:27.840
you did get approval, Okay,
I got approval. Now the guy,

1060
01:21:28.319 --> 01:21:33.840
the manager that approves it, it's
bad to say, he passed with cancer.

1061
01:21:34.479 --> 01:21:38.640
And I know Jim would have been
more reasonable. So you are they

1062
01:21:38.680 --> 01:21:43.920
denying that? Are they denying that
you had approval? No, that the

1063
01:21:44.039 --> 01:21:47.079
unton got put up? Okay.
I have lived here for thirty years.

1064
01:21:47.199 --> 01:21:53.439
Okay, Okay, for over twenty
years I had I've been having problem with

1065
01:21:53.680 --> 01:22:02.119
water from the gutters above pouring down
onto my patio and they have been bandonading

1066
01:22:02.199 --> 01:22:09.159
it. It hasn't ever really been
corrected, right. And I think after

1067
01:22:09.239 --> 01:22:12.840
the eying, when they put the
inn and up, everything looked really nice.

1068
01:22:13.439 --> 01:22:18.479
It was good. But last year
around July, we had a down

1069
01:22:18.600 --> 01:22:25.039
pour of water, right, and
I mean the water poured all the way

1070
01:22:25.640 --> 01:22:32.960
from the patio across my stairs.
And I noticed that because I'm my patio

1071
01:22:33.079 --> 01:22:42.000
was pointing south. I get a
lot of sunlight on that patio and I

1072
01:22:42.039 --> 01:22:48.319
get the end of the patio of
the the part that was holding it.

1073
01:22:49.319 --> 01:22:54.880
I think it may be called the
raft ear. Yeah, it pulled apart.

1074
01:22:55.199 --> 01:23:00.720
They pulled apart like always pulled.
Tell me where you're talking about?

1075
01:23:00.760 --> 01:23:06.359
Pulled apart outside your back door?
Well, now this is I have when

1076
01:23:06.399 --> 01:23:10.880
you walk out on my patio.
I have a little coverage. I got

1077
01:23:10.880 --> 01:23:15.079
it so that you're talking about the
rafter above your patio. Yes, okay,

1078
01:23:15.199 --> 01:23:17.640
So where are we going with this? What can we what can we

1079
01:23:17.680 --> 01:23:23.319
help you with? What's going on? Okay? Okay, now they want

1080
01:23:23.359 --> 01:23:28.840
me to take They had some work
going on here last summer and they told

1081
01:23:28.920 --> 01:23:32.520
me I needed to remove the donning. Oh put it back up. I

1082
01:23:32.560 --> 01:23:36.119
get it. I get it.
Well, they did it. They didn't

1083
01:23:36.159 --> 01:23:41.079
do the work last year, and
so they postponed it until this year.

1084
01:23:41.279 --> 01:23:45.800
Okay, So this year the work
has still not been done and they're supposed

1085
01:23:45.840 --> 01:23:47.840
to have some guy to come out
on Monday to do the work. And

1086
01:23:47.920 --> 01:23:53.279
he came and told me Monday this
week that he was coming to do it.

1087
01:23:53.319 --> 01:23:55.840
And I said, will they be
able to put my funning back up?

1088
01:23:55.880 --> 01:23:58.520
And he said yes, no problem. Okay, let me ask you

1089
01:23:58.560 --> 01:24:00.399
this, jan Jean. I need
to get right to this part. Did

1090
01:24:00.399 --> 01:24:05.159
they finally did they finish the repair, not the awning part, but they

1091
01:24:05.199 --> 01:24:10.920
never did the water repair. Never
did it. The girls just called me

1092
01:24:11.039 --> 01:24:15.800
Saturday asking me the manager of the
president of the of the HOA ask me

1093
01:24:15.960 --> 01:24:19.600
if they fixed it or not.
She don't even know. And I told

1094
01:24:19.640 --> 01:24:24.680
them no, So I sent up
pictures. Okay, so they blew those

1095
01:24:24.720 --> 01:24:29.760
pictures up and then they sending me
a letter yeah, and an email saying

1096
01:24:29.880 --> 01:24:35.279
that it's unfortunate that it's been determined
by the contractor that the building will not

1097
01:24:35.479 --> 01:24:40.800
support the weight of the awning and
it cannot be reinstalled. Okay, but

1098
01:24:40.960 --> 01:24:45.039
I need there's two things going on
here right now, Geene, the first

1099
01:24:45.119 --> 01:24:48.319
one I want to know. I
understand about the awning, But the first

1100
01:24:48.319 --> 01:24:54.640
thing, are they going to fix
the water damage? They're supposed to send

1101
01:24:54.720 --> 01:24:58.439
some guy out, okay, Monday. But even if they do fix it,

1102
01:24:58.920 --> 01:25:05.239
they're telling you you can no longer
have the awning exactly, and I'll

1103
01:25:05.279 --> 01:25:11.600
pay four thousand dollars for it,
oh my gosh. And they say that

1104
01:25:11.640 --> 01:25:15.359
it won't be it can't be supported. Yeah, now, no, we

1105
01:25:15.720 --> 01:25:18.720
had one guy over here. But
if that's okay, let's say, let's

1106
01:25:18.760 --> 01:25:23.199
say it's true. Okay, I
want to take both sides of the argument.

1107
01:25:23.520 --> 01:25:26.920
Let's say for let's say it is
true, Well, there's nothing you

1108
01:25:26.960 --> 01:25:29.880
can do about it. If they
can't, if they won't let you put

1109
01:25:29.920 --> 01:25:32.399
it up there because it won't support
it. The argument, well it used

1110
01:25:32.399 --> 01:25:38.319
to be there, won't won't be
good enough. In other words, if

1111
01:25:38.319 --> 01:25:44.079
they if they notice somehow that it
can't be supported, is there anything you

1112
01:25:44.159 --> 01:25:50.479
can do to have it reinforced.
I'm willing to come out of my pocket

1113
01:25:50.520 --> 01:25:54.439
to pay whatever needs No that,
well, did you tell that to them?

1114
01:25:54.479 --> 01:25:57.399
Did you say to the homeowners?
No? I have not spoken with

1115
01:25:57.479 --> 01:26:00.319
him, you know, when she
sent me in the email, I think,

1116
01:26:00.760 --> 01:26:03.119
I think what I would. I
get what you're doing. I get

1117
01:26:03.119 --> 01:26:05.880
what you're saying. They don't want
you to put the onning back up.

1118
01:26:06.000 --> 01:26:11.119
By the way, May I ask
something? Do other people have awnings?

1119
01:26:11.920 --> 01:26:15.239
That's another guy has an onon?
Is it like yours? It's a retractable

1120
01:26:15.359 --> 01:26:19.560
one. Mine is a retractable one. They're pretty heavy, man, is

1121
01:26:19.560 --> 01:26:26.039
it? Yeah? Okay, now
here's what I'm thinking. Okay, I

1122
01:26:26.079 --> 01:26:30.000
think first you should try to talk
to the person that wrote you the letter

1123
01:26:30.119 --> 01:26:38.399
and say, I understand you discovered
my awning will not be supported right now

1124
01:26:38.439 --> 01:26:42.640
the way the roof is. You
then ask just let them know you got

1125
01:26:42.680 --> 01:26:49.920
the message. Then ask them what
am I allowed to have someone? Uh,

1126
01:26:50.000 --> 01:26:55.439
let's say, reinforce it so we
can use it. Usually they don't

1127
01:26:55.479 --> 01:27:00.439
mount on the roof. They mount
on the side. Yeah I can't roof.

1128
01:27:00.800 --> 01:27:02.439
He didn't put it under the river. It's on the side, right,

1129
01:27:04.000 --> 01:27:08.079
Yeah, it's kind of over this. Uh. If you could almost

1130
01:27:08.199 --> 01:27:11.840
reinforce it, if they had allow
her to do that. Yeah, yeah,

1131
01:27:12.399 --> 01:27:15.239
right. I mean if you ran
a two by six whatever the length

1132
01:27:15.279 --> 01:27:19.079
of that, it would mount right
up on that. Ok. Yeah,

1133
01:27:19.239 --> 01:27:24.000
Well, all I know is.
I had a friend of mine, a

1134
01:27:24.000 --> 01:27:28.439
couple of friends. One is a
handyman and uh, and he believed that

1135
01:27:28.520 --> 01:27:32.600
they're not going to ever get it
right because they've been just banating it over

1136
01:27:32.640 --> 01:27:38.960
the last years that I've been over
twenty years. I wanted you to know

1137
01:27:39.600 --> 01:27:47.000
that, over twenty years, the
same water made caused my whole patio to

1138
01:27:47.159 --> 01:27:54.800
fall on top of my car.
Why were you parking under the patio?

1139
01:27:55.840 --> 01:28:00.199
Well, how's that possible? My
car porch is under my patty. Wow.

1140
01:28:00.680 --> 01:28:03.399
Okay, here's what I need to
do. I want you to call.

1141
01:28:03.479 --> 01:28:06.640
I want you to talk to them
first. Then if they then,

1142
01:28:08.000 --> 01:28:11.920
if you have a problem, call
us back. And we need to get

1143
01:28:11.960 --> 01:28:15.479
a copy of that email she sent
you three oh three seven one three talks

1144
01:28:15.479 --> 01:28:21.640
seven one three A two five five. Now I'm not entirely sure about let's

1145
01:28:21.600 --> 01:28:27.560
see, Oh, Doc, company, doc's got an update. I'm married

1146
01:28:27.800 --> 01:28:31.239
Doc. You know you remember Mary
who was in that place and she was

1147
01:28:31.279 --> 01:28:38.319
being charged from twelve years ago forty
nine hundred bucks for dog damage. Oh

1148
01:28:38.399 --> 01:28:43.560
yeah, I sent an email to
the Denver Housing Authority and I haven't gotten

1149
01:28:43.560 --> 01:28:47.399
a response. I'll tickle them again. Are you? But did you am

1150
01:28:47.439 --> 01:28:51.560
I remembering this correctly or not?
Did you tell me she was being evicted

1151
01:28:51.680 --> 01:28:57.359
or is this someone else? I
think there's someone else. Okay, okay.

1152
01:28:58.000 --> 01:29:01.479
So she's paying twenty five five dollars
a month on top of her rent

1153
01:29:01.880 --> 01:29:05.880
toward that bill. She's been doing
it for twelve years. She's got a

1154
01:29:05.960 --> 01:29:10.359
balance to of around two grand.
I mean, that woman's been paying forever.

1155
01:29:11.000 --> 01:29:13.399
And I think you know, we
got to figure it out. So

1156
01:29:13.479 --> 01:29:16.960
you did write to the right person, I think so? Did I did

1157
01:29:17.000 --> 01:29:21.239
it at Denver Housing? So which
is what? And did you use her

1158
01:29:21.319 --> 01:29:26.600
name and complex and all that?
Yeah? I will, I will check

1159
01:29:26.640 --> 01:29:29.920
with her to make sure that everything
right. All right? Thanks? All

1160
01:29:30.039 --> 01:29:32.359
right? So Mary, Mary,
we're gonna call you back on that.

1161
01:29:39.640 --> 01:29:43.880
Go with a sure thing Denver's best
roofer Excel Roofing dot com. You don't

1162
01:29:43.920 --> 01:29:49.760
pay a cent until you're content.
Time for an insurance check up free,

1163
01:29:49.840 --> 01:29:55.479
no obligation. In comparison, call
Compass Insurance paying too much your coverage at

1164
01:29:55.520 --> 01:30:00.000
dozens of insurance companies find out now
three oh three seven seven one help you'll

1165
01:30:00.000 --> 01:30:02.560
I think you're his only customer when
you choose Frank durand the real estate man

1166
01:30:02.600 --> 01:30:08.119
dot com to list your home with
Remax Alliance three oh three nine two zero

1167
01:30:08.199 --> 01:30:20.399
sixteen twenty two. Hi Tom Martino, you're troubleshooter three all three seven one

1168
01:30:20.479 --> 01:30:27.239
three talk three O three seven one
three eight two five five. Okay,

1169
01:30:28.479 --> 01:30:35.760
let's talk about this Max roof,
Max Roofmax ceiling whatever the hell it is?

1170
01:30:36.199 --> 01:30:42.279
Rob, what is this, sir? I'm not really sure what it

1171
01:30:42.359 --> 01:30:45.960
is. We know these two people. One them's elderly, the other one

1172
01:30:45.000 --> 01:30:49.199
just turned sixty five. So we
see this blacker in their yard and it

1173
01:30:49.199 --> 01:30:58.399
says uh max uh at roof Max
and that had up on getroofmax dot com.

1174
01:30:58.640 --> 01:31:00.039
And so one of the first tip
as we asked them, well,

1175
01:31:00.079 --> 01:31:04.439
what do they do? I'm trying
not to laugh it Ken told them that

1176
01:31:04.560 --> 01:31:10.279
we have this special formulated chemical that
we're going to spray on your asphalt roofe

1177
01:31:10.319 --> 01:31:13.279
and it's going to soften it up
and it's going to make it hail resistant

1178
01:31:14.279 --> 01:31:17.439
about five years. I'm right here
now, roof Max m A x X.

1179
01:31:17.600 --> 01:31:21.560
Right. Yeah, We've talked about
it this a lot. It's just

1180
01:31:21.800 --> 01:31:28.720
uh, well jaspress garbage. It
is. It's a joke. Got ripped

1181
01:31:28.720 --> 01:31:31.720
off. What they well, you
didn't do it, did you? Oh

1182
01:31:31.760 --> 01:31:39.439
god no, they say easy,
proven, affordable, or alternative to replacement.

1183
01:31:39.760 --> 01:31:43.479
They're not saying it makes it helproof. They're saying that you don't have

1184
01:31:43.560 --> 01:31:47.159
to replace your roof anymore. They
will do this instead, and it resurfaces

1185
01:31:47.239 --> 01:31:55.119
your roof. They told them that
it would soften their tiles up. Yeah,

1186
01:31:55.199 --> 01:31:59.119
and so they soften them, so
they lay flat again and seal is

1187
01:31:59.159 --> 01:32:03.359
what they're saying. I just I
just was happening to me. There's nothing

1188
01:32:03.439 --> 01:32:09.319
on this website that talks about hell
resistance, not one thing. That's the

1189
01:32:09.359 --> 01:32:13.399
first thing that came out of his
mouth. Well, okay that I think

1190
01:32:13.439 --> 01:32:15.560
what they Okay, I think what
they might have said. Man, it

1191
01:32:15.640 --> 01:32:19.119
is what I know. I think
what they might have meant was you don't

1192
01:32:19.159 --> 01:32:26.399
have to replace it after a hailstorm. They bamboos Come on, Well they

1193
01:32:26.439 --> 01:32:29.600
didn't bamboozle him because he didn't do
it. No, his neighbor, the

1194
01:32:29.600 --> 01:32:34.560
old guy, Oh he did.
The two people I know did it.

1195
01:32:34.880 --> 01:32:44.119
Oh oh they got and fifteen.
Well that's that sounded way cheap to them.

1196
01:32:44.199 --> 01:32:46.159
So they thought, you know what, this is a good deal.

1197
01:32:49.039 --> 01:32:55.840
Is probably theirs are probably a little
lower than ours and are beautiful and their

1198
01:32:55.920 --> 01:33:00.039
roofs don't look good at all.
So did they do this after a hailstorm?

1199
01:33:00.159 --> 01:33:02.960
No, it just did it like
a month ago. But why did

1200
01:33:03.000 --> 01:33:08.479
they do it? I have no
idea. I don't want to embarrass them.

1201
01:33:09.000 --> 01:33:11.800
Man this Yeah, I'm looking at
this. This looks like a bunch

1202
01:33:11.880 --> 01:33:15.920
of garbage. I mean, it
really does and out and they say that

1203
01:33:16.000 --> 01:33:23.279
what they do? They say that
it basically all. Their only claim is

1204
01:33:23.800 --> 01:33:29.880
it softens the roof so it lays
down and seals. That's what they're saying,

1205
01:33:30.000 --> 01:33:34.640
restores flexibility and water repellent action.
Well, in their Q and eight

1206
01:33:34.680 --> 01:33:40.399
it actually says, will roof max
seal my roof from leaks? Short answer

1207
01:33:40.800 --> 01:33:45.720
no, what that's what it says
right on their own website. I think

1208
01:33:45.760 --> 01:33:48.039
they said they will prevent it from
leaking, It says, short answer no,

1209
01:33:48.159 --> 01:33:56.039
because ninety nine percent of roof leaks
occur the flashings. Oh this must

1210
01:33:56.039 --> 01:33:59.880
be local too, because their phone
number on their side is A seven,

1211
01:34:00.079 --> 01:34:02.520
one nine. Well, the products
sold across the country and then yeah,

1212
01:34:02.520 --> 01:34:06.399
it just has contractors buy it and
spray it on. Yeah, the website

1213
01:34:06.479 --> 01:34:13.640
shows animation and and what I Listen. What's really silly about this is the

1214
01:34:13.800 --> 01:34:17.800
roof is mostly cosmetic anyway. The
real roof is underneath the roof. I

1215
01:34:17.840 --> 01:34:25.560
mean, you know, asphalt protects
the underlayment from the sun and really and

1216
01:34:25.600 --> 01:34:30.640
it's their first layer, but it's
really not the waterproof layer. So and

1217
01:34:30.840 --> 01:34:36.359
the whole thing is ridiculous. And
the only reason people replace asphalt after after

1218
01:34:36.479 --> 01:34:42.800
hailstorms, the only reason is because
when it loses its granules, then that

1219
01:34:42.840 --> 01:34:47.359
shingle will deteriorate, and once it
deteriorates, then the underlayment will deteriorate.

1220
01:34:47.680 --> 01:34:54.359
That's the one really protecting your roof. So you know, roofs have not

1221
01:34:54.520 --> 01:34:59.640
changed a lot in years, right
now? Mine has well the hell resistance

1222
01:34:59.680 --> 01:35:01.840
stuff. Well, no, mine's
all plastic. Yeah, it's halproof.

1223
01:35:01.920 --> 01:35:06.439
Yeah. Did they call it helproof
or still hell resistance? I think it's

1224
01:35:06.479 --> 01:35:12.239
called halproof. Yeah. Yeah,
zero damage. All those big storms and

1225
01:35:12.239 --> 01:35:15.000
nothing on the roof, nothing like
it never happened. Man. Wow,

1226
01:35:15.199 --> 01:35:19.000
and snow comes right off of it, which is cool. I'll bring you

1227
01:35:19.000 --> 01:35:21.560
in a piece of it. It's
this thing is plastic. Is it a

1228
01:35:21.600 --> 01:35:26.800
smooth side? No? They fake
it up to look kind of like uh,

1229
01:35:26.960 --> 01:35:30.920
no granules. It's fake, not
like wood. It looks like slate.

1230
01:35:31.079 --> 01:35:36.199
Oh that's nice all right. Anyway, Rob, thank you for telling

1231
01:35:36.319 --> 01:35:42.079
us about this because I don't I
want to look more into it because I

1232
01:35:42.159 --> 01:35:45.600
don't believe in it, by the
way, I truly do not. Coming

1233
01:35:45.680 --> 01:35:48.279
up, we have an issue with
a car toe wondering what that's going to

1234
01:35:48.319 --> 01:35:54.600
be Franked around. The real estate
man will do a market valuation of your

1235
01:35:54.640 --> 01:35:58.239
home. I'll tell you more about
Frank in the commercial, but I want

1236
01:35:58.239 --> 01:36:00.359
to tell you about something else about
him right now. Some of the things

1237
01:36:00.399 --> 01:36:03.800
you need to know. He doesn't
hold you to a long term contract ever,

1238
01:36:05.000 --> 01:36:09.000
and he will let so. He
lets you out of the contract.

1239
01:36:09.000 --> 01:36:11.880
That's how sure he is. You're
gonna be happy. He wants to earn

1240
01:36:12.159 --> 01:36:15.760
your business each and every day.
No other real estate person does that.

1241
01:36:15.239 --> 01:36:25.239
Frank Duran the realestateman dot com.
Go with a sure thing Denver's Best roofer

1242
01:36:25.359 --> 01:36:31.520
Excel Roofing dot com. You don't
pay a cent until you're content than time

1243
01:36:31.560 --> 01:36:38.159
for an insurance checkup free no obligation
comparison call compass insurance paying too much your

1244
01:36:38.199 --> 01:36:42.239
coverage at dozens of insurance companies find
out now three oh three seven, seven

1245
01:36:42.239 --> 01:36:45.680
to one. Help. You'll think
you're his only customer when you choose Frank

1246
01:36:45.720 --> 01:36:48.920
durand the real estate man dot com
to list your home with Remax Alliance.

1247
01:36:49.119 --> 01:36:58.119
Three oh three nine two zero sixteen
twenty two. Hi Tom Martino, you're

1248
01:36:58.119 --> 01:37:01.439
a troubleshooter. Three he's seven to
one three talk. Let's talk Mike,

1249
01:37:01.520 --> 01:37:03.920
and by the way, after Mike, we have some open lines for the

1250
01:37:03.960 --> 01:37:08.319
first time today. Three oh three
seven one three talk seven one three eight

1251
01:37:08.319 --> 01:37:12.479
two five five. What's going on? Mike? Hey, Tom, I'm

1252
01:37:12.479 --> 01:37:15.600
calling for my nephew. Yes,
sir, Yeah, he lives downtown and

1253
01:37:15.720 --> 01:37:18.960
Unions are right above, across the
street from the Union station, in a

1254
01:37:18.960 --> 01:37:23.399
loft. He does he like it? Does he like it down there?

1255
01:37:24.279 --> 01:37:28.000
He does. He's got a small
little place and it's perfect for him.

1256
01:37:28.079 --> 01:37:30.079
You know, it's a beautiful area. I was there the other day,

1257
01:37:30.359 --> 01:37:34.439
I mean before Denver went to hell. But that area still is pretty nice,

1258
01:37:34.479 --> 01:37:38.880
and I was shocked to how they
cleaned it up. It wasn't what

1259
01:37:38.920 --> 01:37:42.760
I've heard about. I mean,
it looked really nice and the restaurants were

1260
01:37:42.760 --> 01:37:46.840
thriving anyway, So what's happening?
So anyway, if he has a parking

1261
01:37:46.880 --> 01:37:50.520
pass, he pays two hundred and
seventy dollars for the parks car. His

1262
01:37:50.560 --> 01:37:56.279
car went out of commission in the
parking garage a month ago, so he's

1263
01:37:56.319 --> 01:37:59.479
been taking the bus to go to
work and back. What's wrong with this

1264
01:37:59.560 --> 01:38:04.960
car? I believe it's a turbo, but it won't even start. Well,

1265
01:38:05.399 --> 01:38:09.600
it starts, but it runs horribly. There's no power to oh,

1266
01:38:09.640 --> 01:38:14.359
okay, So anyways, he's been
saving money to get it toad and get

1267
01:38:14.359 --> 01:38:19.319
it to the parking ground or to
the mechanic. We got it warning on

1268
01:38:19.640 --> 01:38:25.119
March twenty ninth saying we need to
move this. Obviously, he's not going

1269
01:38:25.159 --> 01:38:28.760
into the parking garage looking and making
sure his car is good. He's saving

1270
01:38:28.840 --> 01:38:32.199
money to get it to Toad and
to the mechanic. April fifth, it

1271
01:38:32.279 --> 01:38:36.399
got towed. But we've been paying
our parking pass, which is two hundred

1272
01:38:36.399 --> 01:38:41.880
and seventy a month. Wait,
you're parking pass in that garage? Yes,

1273
01:38:42.359 --> 01:38:45.920
but it has it not moved correct? So hold on? Do you

1274
01:38:46.000 --> 01:38:54.479
have do you have an assigned spot? I think it's free or it's you

1275
01:38:54.520 --> 01:38:57.199
know, wherever you park, you
just have a spot. But okay,

1276
01:38:57.319 --> 01:39:02.720
parking. That's why it was toad
because it didn't Monuve see right. They

1277
01:39:02.760 --> 01:39:06.079
don't want a car left there.
They don't want a car left there.

1278
01:39:10.399 --> 01:39:13.239
That's so hard. I've seen them
toe for flat tires. No, they

1279
01:39:13.279 --> 01:39:15.399
won't let they won't let a car
stay there. That's why they want to

1280
01:39:15.520 --> 01:39:18.439
move in and out, because they
want everyone to have a chance. And

1281
01:39:18.640 --> 01:39:23.760
even though you're paying for a parking
pass. We've had this issue time and

1282
01:39:23.800 --> 01:39:27.079
time again. You're gonna make the
argument there is no reason to tow it.

1283
01:39:27.319 --> 01:39:30.840
Now if that's true, that's true, What had it been moved?

1284
01:39:30.920 --> 01:39:34.079
Or be honest here as far as
your was your son being honest, No,

1285
01:39:34.399 --> 01:39:39.239
it hasn't been moved. Go with
a sure thing Denver's best roofer Excel

1286
01:39:39.359 --> 01:39:45.159
Roofing dot com. You don't pay
a cent until you're content. Time for

1287
01:39:45.159 --> 01:39:49.520
an insurance check up free, no
obligation. In comparison, call Compass Insurance

1288
01:39:49.680 --> 01:39:54.840
paying too much your coverage at dozens
of insurance companies find out now three oh

1289
01:39:54.880 --> 01:39:58.319
three, seven to seven to one
help. You'll think you're his only customer

1290
01:39:58.359 --> 01:40:01.000
when you choose Frank durand the real
estate Man dot com to list your home

1291
01:40:01.199 --> 01:40:12.159
with Remax Alliance three All three nine
two zero sixteen twenty two. Yea ripped

1292
01:40:12.279 --> 01:40:21.800
up news need advice so you don't
have come running susy as we can show

1293
01:40:23.000 --> 01:40:32.279
Shooter's gonna help come MANX is the
Troubleshooter Show. No Tom Martino, Hi

1294
01:40:32.479 --> 01:40:36.920
Tom Martino Here three All three seven
one three talk three All three seven one

1295
01:40:38.039 --> 01:40:42.000
three eight two five five. Welcome
to the Only Show. If it's kind

1296
01:40:42.039 --> 01:40:47.760
anywhere, I want to tell you
that Regen Denverregen dot com has your weight

1297
01:40:47.840 --> 01:40:54.399
loss semiglutide compounded form for just two
hundred and fifty bucks a month. People

1298
01:40:54.439 --> 01:40:58.800
say, Tom, can that be
true? It's like fifteen hundred or more

1299
01:40:59.119 --> 01:41:01.520
elsewhere when you go through the brand
names, and yes, it is true.

1300
01:41:01.520 --> 01:41:04.239
In fact, you can't even get
the brand names. There's national back

1301
01:41:04.399 --> 01:41:10.800
orders. And also that means you
can order it if you need it for

1302
01:41:10.920 --> 01:41:15.000
diabetes as well. Now it was
originally done for that and then went on

1303
01:41:15.079 --> 01:41:20.720
to be a weight loss drug Denverregen
dot com. Denverregen dot com. You

1304
01:41:20.760 --> 01:41:29.399
can contact them for more information.
Now Deputy Chopper has an update, and

1305
01:41:30.520 --> 01:41:32.920
I think I remember this problem.
I got to look for a deputy chopper.

1306
01:41:33.960 --> 01:41:38.920
Thank you? What is going on
with this problem? I'm looking for

1307
01:41:38.960 --> 01:41:43.760
the call as you start talking here. Okay, well I'm going to take

1308
01:41:43.800 --> 01:41:47.479
the second call because it's real quick. It was an ho problem. Name

1309
01:41:47.520 --> 01:41:55.880
of the gentleman was Robert. He
owned the acres and the HI team would

1310
01:41:55.880 --> 01:42:01.760
not give them a copy of the
bylaws. I why did he want to

1311
01:42:01.760 --> 01:42:04.479
copy? I mean he deserves it, but why did he want to copy?

1312
01:42:04.560 --> 01:42:10.479
Again? He wants to try to
get rid of the board. And

1313
01:42:10.920 --> 01:42:14.119
oh that's right, that's right.
He wants to do a recall on some

1314
01:42:14.159 --> 01:42:17.079
of them. I got I remember
that. Yeah, I got a letter

1315
01:42:17.119 --> 01:42:21.399
from him yesterday saying, oh,
you're good people, everything's great, and

1316
01:42:21.439 --> 01:42:29.319
he thanked this for it. Oh
okay, and I think, uh one,

1317
01:42:29.920 --> 01:42:32.520
go ahead, the one now,
I got that. Loy and Alexis

1318
01:42:32.760 --> 01:42:36.840
they contracted with one solar. Now, this is complicated. I don't want

1319
01:42:36.840 --> 01:42:41.920
to make it very simple. They
were supposed to install the solar system,

1320
01:42:41.960 --> 01:42:47.000
but they did it in an area
that could not take a solar system,

1321
01:42:47.279 --> 01:42:54.199
and in fact, Excel Energy in
order to accept more solar systems, will

1322
01:42:54.279 --> 01:42:59.920
have to do millions of dollars in
improvements for their substation and they're not a

1323
01:43:00.119 --> 01:43:04.840
proving any new solar systems. Well. As a result of that, this

1324
01:43:04.920 --> 01:43:10.960
woman could not use this man and
woman could not use their solar system.

1325
01:43:11.319 --> 01:43:15.960
And our solar person, our expert, Brooke over at Redrock, said they

1326
01:43:15.960 --> 01:43:19.159
should have known that when they went
through the permitting process. They should have

1327
01:43:19.239 --> 01:43:23.199
known that. They would have said, no, you can't get it done

1328
01:43:23.199 --> 01:43:27.800
here, but they did not submit
the proper paperwork, therefore they didn't know

1329
01:43:27.880 --> 01:43:32.720
it. So Valor Solar's solution was, you need a battery and you're going

1330
01:43:32.800 --> 01:43:36.600
to be self sufficient, then now
imagine this. Or you're going to hook

1331
01:43:36.680 --> 01:43:42.399
up to the grid during the day, but you can't feed back to the

1332
01:43:42.439 --> 01:43:46.640
grid, some crazy stuff, and
the whole thing was ridiculous. And they

1333
01:43:46.680 --> 01:43:54.319
wanted her to pay like sixty thousand
dollars or some ridiculous amount to bring that

1334
01:43:54.439 --> 01:43:59.560
system up to stuff so she could
use it in that area where Excel Energy

1335
01:43:59.640 --> 01:44:02.880
served. And so, you know, without getting too technical, I said,

1336
01:44:03.560 --> 01:44:08.119
if they built her something she can't
use, they should take it off

1337
01:44:08.119 --> 01:44:12.720
her damn house and refunder money.
It was even easier than that man that

1338
01:44:12.920 --> 01:44:16.439
financing company. Once they know it's
not working, they'll pull the money back,

1339
01:44:16.479 --> 01:44:19.359
and she's going to end up for
the couple's going to end up not

1340
01:44:19.399 --> 01:44:23.560
owing anything. I thought that's the
direction. I don't know, Sha,

1341
01:44:23.760 --> 01:44:29.600
go where's it at right now?
Well you just about summed it all up.

1342
01:44:30.359 --> 01:44:33.439
Yeah, but where? But where
is it? Did you contact Valor

1343
01:44:33.479 --> 01:44:36.920
and try And by the way,
Valor was just the dealer. It was

1344
01:44:38.000 --> 01:44:44.199
really through one Solar right, yes, And I tried to contact this mister

1345
01:44:44.319 --> 01:44:47.760
Hall four times. He refused to
call back. But the part that bugs

1346
01:44:47.800 --> 01:44:54.720
me tom as Valors did those batteries
are sixty thousand. I've done some research.

1347
01:44:54.840 --> 01:45:00.359
They come in at less than twelve
thousand. Well, here's deal.

1348
01:45:00.800 --> 01:45:03.079
These people shouldn't have to do it. The system doesn't work. They got

1349
01:45:03.119 --> 01:45:06.640
to call the finance company. Yeah, do you know where they stand on

1350
01:45:06.760 --> 01:45:15.319
financing? No? I don't.
I'm waiting for them to answer on the

1351
01:45:15.479 --> 01:45:18.680
letter that they sent to Excel,
because Excel does that hip a thing.

1352
01:45:19.079 --> 01:45:23.840
It won't talk to me. Well, there's no hip a thing with utilities,

1353
01:45:23.880 --> 01:45:30.119
but that we should get election.
I want to get them back on

1354
01:45:30.359 --> 01:45:34.439
Monday, Kachina, let's or could
you ask them Chopper to come back on

1355
01:45:34.520 --> 01:45:38.640
Monday. I got some other ideas
for him. We got to turn up

1356
01:45:38.640 --> 01:45:42.960
the heat on one solar. One
solar sucks, I mean they really suck.

1357
01:45:44.560 --> 01:45:47.439
Part of their financing once again,
is a working solar system. If

1358
01:45:47.479 --> 01:45:53.159
they can't deliver that, the finance
company is going to get it handled.

1359
01:45:53.399 --> 01:45:56.640
Hey, Mark Chopper, you heard
what he said a few times. We

1360
01:45:56.680 --> 01:46:00.920
ought to contact their their finance company. That's what I was going to tell

1361
01:46:01.000 --> 01:46:04.039
them. Well, I was going
to tell Alexis that on Monday, if

1362
01:46:04.079 --> 01:46:08.399
we can get her on Monday or
Tuesday, because I don't think she did

1363
01:46:08.399 --> 01:46:13.119
that. I don't think she complained
to them, so good, I'll be

1364
01:46:13.199 --> 01:46:17.159
in on Tuesday. That might be
a better date, Tom, Yeah,

1365
01:46:17.279 --> 01:46:20.960
your memory was pretty good. My
case was the one with the woman with

1366
01:46:21.039 --> 01:46:25.840
the bedbugs that was being evicted that
you thought it might be the Oh I

1367
01:46:25.880 --> 01:46:30.000
thought it was Doc Okay, So
what happened with that? She was worried

1368
01:46:30.039 --> 01:46:35.720
about bedbugs and you said she's got
to worry about being evicted, that's correct,

1369
01:46:35.760 --> 01:46:39.760
and she had another apartment to go
to. So I kind of just

1370
01:46:39.800 --> 01:46:45.720
said case Saul done. Yeah,
But she was still bitching a lot about

1371
01:46:45.720 --> 01:46:48.399
the previous one because she wanted to
be able to help the people that live

1372
01:46:48.439 --> 01:46:51.600
there, which is kind of nice. But I tell people, you know,

1373
01:46:53.560 --> 01:46:58.680
it's it's too difficult to take on
crusades. It really is. But

1374
01:46:59.039 --> 01:47:01.640
I mean, Chopper, I mean, thank you very much for being here.

1375
01:47:02.119 --> 01:47:05.760
And the updates three oh three seven
to one three talk seven one three

1376
01:47:05.800 --> 01:47:14.159
eight two five five. All right, So questions did inflation hit the car

1377
01:47:14.239 --> 01:47:19.119
market as far as repairs? Guys, most definitely about Okay, so you're

1378
01:47:19.159 --> 01:47:24.159
feeling it in what the cost of
goods cost that you have to buy,

1379
01:47:25.239 --> 01:47:29.439
the cost of labors up to you
have that insurance insurance crazy, so you

1380
01:47:29.520 --> 01:47:30.920
have to charge more for repairs.
You have no choice. We have no

1381
01:47:31.000 --> 01:47:34.840
choice. And our consumers noticing it
at all? Are they saying, wait

1382
01:47:34.880 --> 01:47:39.560
a minute, I could have a
break job done last year or three years

1383
01:47:39.600 --> 01:47:42.079
ago or whatever. I mean,
are you hearing any of that? So

1384
01:47:42.600 --> 01:47:45.640
I get from them as it's just
like the rest of life. They're accepting

1385
01:47:45.640 --> 01:47:47.199
it, just like their groceries.
It's just like their gas, it's like

1386
01:47:47.239 --> 01:47:51.680
their lumber. Don't you feel a
passive acceptance? Yes, me too.

1387
01:47:53.520 --> 01:47:58.199
In fact, I have this conversation
with Mark and it's not a disagreement,

1388
01:47:58.279 --> 01:48:02.039
it's a conversation there's a difference of
opinion. There's no right or wrong I

1389
01:48:02.159 --> 01:48:09.720
feel and he doesn't. Right,
Mark, I feel people will endure a

1390
01:48:09.760 --> 01:48:15.399
lot of pain in order to be
politically right in their mind. We'll see,

1391
01:48:15.840 --> 01:48:17.880
and Mark thinks, when it gets
right down to it, as you

1392
01:48:17.960 --> 01:48:20.800
said in the past, people can
be selfish and they're going to think about

1393
01:48:20.800 --> 01:48:26.439
their pocketbook and their family first.
I would I'd like to believe that,

1394
01:48:26.880 --> 01:48:31.760
but you'd be shocked at how many
people I meet that say. I actually

1395
01:48:31.760 --> 01:48:35.720
had someone the other day say to
me, because I have this new thing,

1396
01:48:35.760 --> 01:48:39.920
you know, when people start,
I should keep my mouth shut.

1397
01:48:40.119 --> 01:48:45.520
But I heard these people talking about
about, you know, Florida. Have

1398
01:48:45.600 --> 01:48:48.079
you ever visited so and so?
And they say yeah, but but then

1399
01:48:48.119 --> 01:48:51.680
again, it's Florida. And I
didn't know exactly what because I's just you

1400
01:48:51.720 --> 01:48:55.159
know, and it's in the locker
room. And they say, well,

1401
01:48:55.560 --> 01:48:59.359
you know, no matter what,
you got the Sanders and you got Florida,

1402
01:48:59.760 --> 01:49:02.119
and no matter what, I'll never
go there. It's politically, it's

1403
01:49:02.199 --> 01:49:05.720
crazy politically, And I said,
I don't know why I should kick my

1404
01:49:05.760 --> 01:49:09.960
mouth. I say, yeah,
you know, I'd rather live in California

1405
01:49:10.079 --> 01:49:13.880
or crimes off the charts, and
taxes are up, the ying yang and

1406
01:49:13.920 --> 01:49:17.760
business as they're moving out, and
they're filled with homeless people on every street.

1407
01:49:18.279 --> 01:49:21.479
I think Newsom's doing a great job. And they just looked at me

1408
01:49:21.640 --> 01:49:25.960
like I said, yeah, that
would be way better, woodn't it than

1409
01:49:25.960 --> 01:49:30.239
Florida? Those jerks in Florida living
like that. I can't believe how clean

1410
01:49:30.319 --> 01:49:31.800
the streets are, how low the
crown, I mean, you know then,

1411
01:49:31.880 --> 01:49:35.720
and of course they're younger men.
They walked away. So this woman

1412
01:49:35.800 --> 01:49:41.279
says, as because we were having
a similar discussion somewhere else. This woman

1413
01:49:41.319 --> 01:49:45.239
says, well, I actually think
Gavin Newsom is doing a great job.

1414
01:49:45.159 --> 01:49:48.520
And I said, now, wait
a minute, come on, I don't

1415
01:49:48.560 --> 01:49:54.680
care where you stand politically. Can
you actually look at that state and say

1416
01:49:55.000 --> 01:49:59.439
that it's in good shape? Come
on, come on, really, And

1417
01:50:00.119 --> 01:50:05.960
that's what I mean. People will
endure anything to say they're right. They'll

1418
01:50:06.039 --> 01:50:12.319
endure anything. Well, Trump has
Trump, Yeah, he has a lot

1419
01:50:12.359 --> 01:50:15.159
to the Trump derangement syndrome. Right, anybody but Trump. We don't care

1420
01:50:15.199 --> 01:50:17.199
what we have to put up with, you know, I asked the woman

1421
01:50:17.239 --> 01:50:20.760
one time, and mostly when I
talked to that that hate him but I

1422
01:50:20.800 --> 01:50:28.319
said, would you what about inflation? If it was double digit inflation and

1423
01:50:28.479 --> 01:50:33.640
unemployments double digit and and we go
to hell because of the policies. I'd

1424
01:50:33.720 --> 01:50:38.600
rather have that than Trump. Now, how do people, how do you

1425
01:50:38.800 --> 01:50:42.000
justify it? Now? By the
way, people, I'm not saying that

1426
01:50:42.000 --> 01:50:44.880
that will happen, nor am I
saying that Trump will make it better.

1427
01:50:44.960 --> 01:50:48.039
All I'm saying is that's what they
said, that it doesn't matter that they

1428
01:50:48.199 --> 01:50:55.880
much rather have not him than any
other. I love how you meet these

1429
01:50:55.880 --> 01:51:00.239
people. And I never met any
of these people. First of all,

1430
01:51:00.279 --> 01:51:04.640
I've never been in any locker room
where I hear how mar Gavin. First

1431
01:51:04.640 --> 01:51:06.399
of all, you don't go to
locker rooms. First of all, you

1432
01:51:06.479 --> 01:51:10.640
do I play racketball all the time. I've never heard anybody say and I

1433
01:51:10.720 --> 01:51:13.720
think that you're pretty sheltered when it
comes to who you surround yourself with.

1434
01:51:13.960 --> 01:51:16.199
Maybe because I live in Douglas,
I live in Denver. But I mean

1435
01:51:16.239 --> 01:51:18.960
that sincerely, and I don't mean
that as an insult. I think you're

1436
01:51:18.960 --> 01:51:24.000
pretty sheltered. People walk into your
shops, guys and say, oh man,

1437
01:51:24.159 --> 01:51:28.319
I'd rather live in Califia. I
hang out with such a diverse group

1438
01:51:28.359 --> 01:51:32.640
of people in all kinds of functions
and all kinds of fun How can we

1439
01:51:32.680 --> 01:51:36.279
never get one call that's vague form
and people don't call. Well, I'll

1440
01:51:36.319 --> 01:51:41.560
tell you why, because that's just
radio. Radio has their styhard audience of

1441
01:51:41.560 --> 01:51:45.199
what it is the station. Look, you have Brownie, have Dan Kaplis,

1442
01:51:45.279 --> 01:51:47.760
you have rescuments. I mean,
you don't have any other diverse You

1443
01:51:47.760 --> 01:51:50.560
don't have any diverse voices on this. Say, my point is it's a

1444
01:51:50.600 --> 01:51:54.520
lot different than you think. I
mean, I'm not saying those people don't

1445
01:51:54.560 --> 01:52:00.520
literally exist, but I'm saying there's
so few of them. Nor towards Mark.

1446
01:52:00.600 --> 01:52:03.399
I'm not pretending that I represent what
I hear represents society. What I'm

1447
01:52:03.439 --> 01:52:09.520
saying is I am shocked that I
hear it. I've never once said this

1448
01:52:09.600 --> 01:52:13.359
is the way the country is going. I said, this is how it's

1449
01:52:13.399 --> 01:52:15.600
amazing to me. I hear people
say this, and I hear people say

1450
01:52:15.640 --> 01:52:18.399
that, and you think it's odd
that I even hear it. I do

1451
01:52:18.479 --> 01:52:23.239
think it's odd because I never hear
I'm asking these two, Honest to god,

1452
01:52:23.279 --> 01:52:26.119
do you hear your show? Mark? It's pretty obvious. I'm not

1453
01:52:26.239 --> 01:52:29.760
lying. I hear liberal or not. I hear freaking liberals all the time,

1454
01:52:30.279 --> 01:52:33.159
all the time. In fact,
I hear more liberals. I hear

1455
01:52:33.279 --> 01:52:38.600
more liberals than I do conservatives.
In my circle. When I'm out and

1456
01:52:38.720 --> 01:52:42.720
about, I hear more liberals than
I met up with a good friend of

1457
01:52:42.720 --> 01:52:45.880
mine. Do you hear more conservatives? Let's say it again, Look like

1458
01:52:45.960 --> 01:52:48.439
in your circles, do you hear
any of that or not? Any liberal

1459
01:52:48.520 --> 01:52:53.119
talk at all? We generally don't
talk politics. I'm not talking. I'm

1460
01:52:53.119 --> 01:52:58.239
talking general conversations. Not you know, you don't do a degree. I

1461
01:52:58.279 --> 01:53:00.960
mean, my god, I mean
anywhere we oh, all I hear is

1462
01:53:00.960 --> 01:53:02.840
say hey Biden. It doesn't matter
if we're at a brewery in Denver,

1463
01:53:03.119 --> 01:53:06.880
or in Douglas County or into Walmart
or anywhere. I have not I have

1464
01:53:08.079 --> 01:53:11.960
not heard anybody in my life say
I like Biden. Not one person.

1465
01:53:12.000 --> 01:53:16.199
Okay, I will tell you,
guys, Yes, half the people,

1466
01:53:16.520 --> 01:53:20.479
half the people I meet, love
him and hate Trump, and they may's

1467
01:53:20.600 --> 01:53:24.760
newsome and they love the way the
country's going. Half the people I meet,

1468
01:53:24.840 --> 01:53:27.159
right well, that's amazing, That's
what I mean. I don't think

1469
01:53:27.159 --> 01:53:30.760
you're exposing yourself to him. And
maybe on purpose, but I don't do

1470
01:53:30.800 --> 01:53:32.680
it on purpose either. I don't
know why, but I you know,

1471
01:53:32.800 --> 01:53:36.760
I have all kinds of conversations with
all kinds of people from wash Park.

1472
01:53:36.840 --> 01:53:40.479
Then he'll say, why do you
love Biden? What do they say?

1473
01:53:40.600 --> 01:53:44.800
Because I like the way you see, I don't necessarily challenge him on it,

1474
01:53:44.840 --> 01:53:46.600
but I have asked questions like that. They say, well, you

1475
01:53:46.720 --> 01:53:50.560
have to admit the the economy.
Okay. I had one guy, and

1476
01:53:50.640 --> 01:53:55.039
I don't want to mention his name. He's a pretty intelligent guy. He

1477
01:53:55.319 --> 01:53:59.279
has run a lot of businesses in
town, and he says, the fundamentals

1478
01:53:59.279 --> 01:54:02.359
of our economy have never been better
ever. He said, look at the

1479
01:54:02.359 --> 01:54:04.560
stock market, look at this,
look at that, look at this,

1480
01:54:04.600 --> 01:54:09.000
look at this, And he said, if there's inflation, baby, it

1481
01:54:09.119 --> 01:54:13.920
ain't Biden. Meaning he's saying it
was corporate greed. That's what he was

1482
01:54:13.920 --> 01:54:17.119
saying. So, yeah, I
do have those conversations, and it might.

1483
01:54:18.119 --> 01:54:21.239
See here's the thing I'm not.
I'm not the person who's going to

1484
01:54:21.319 --> 01:54:27.359
believe that everything I believe is what
everyone believes, because it's just not the

1485
01:54:27.399 --> 01:54:30.560
way it is. It's there.
There are a lot of people I'm still

1486
01:54:30.600 --> 01:54:33.640
amazing. To anybody out there thinks
Biden's going to be in office again,

1487
01:54:33.760 --> 01:54:39.960
it's absolutely crazy he is because of
the hatred. Yeah, okay, it's

1488
01:54:40.039 --> 01:54:43.000
like you said in sixteen. That's
right. I swear to God, it's

1489
01:54:43.000 --> 01:54:45.239
like going back in a time machine. I did say that they did every

1490
01:54:45.279 --> 01:54:50.239
single day. I did, but
I wasn't giving my preference. I was

1491
01:54:50.279 --> 01:54:56.680
giving my There's a difference between observations
and preferences. Okay, you said point

1492
01:54:56.800 --> 01:54:59.920
blank there was no way he was
going to win. That's my option.

1493
01:55:00.479 --> 01:55:04.840
What you're saying. Tell you it
wasn't my wish, it was my observation.

1494
01:55:05.840 --> 01:55:11.279
My observation is right now, there's
no way that Trump can get elected.

1495
01:55:11.359 --> 01:55:15.039
That's my I'm not saying that.
I think it would be terrible if

1496
01:55:15.079 --> 01:55:18.119
he was to understand. I mean, Mark, actual people can actually have

1497
01:55:18.159 --> 01:55:26.880
a conversation without trying to push an
agenda. I'm really just discussing by I

1498
01:55:27.279 --> 01:55:31.479
belief no way Trump could win.
You are pushing an agenda, even if

1499
01:55:31.479 --> 01:55:36.199
you don't realize it. I'm not. It's the same. I can on

1500
01:55:36.680 --> 01:55:41.680
any day of the week and listen
to how Trump's saying based on what I'm

1501
01:55:41.760 --> 01:55:45.319
hearing and seeing. In my opinion, I don't think he can be elected.

1502
01:55:45.560 --> 01:55:47.920
I'm not telling you it's because he
doesn't deserve to be or he sucks,

1503
01:55:48.079 --> 01:55:50.840
or he's a criminal, or that
Biden's doing a great job. I'm

1504
01:55:50.880 --> 01:55:57.800
not saying that. Do you understand
people can absolutely observe things without taking a

1505
01:55:57.840 --> 01:56:04.640
stand on him. We got to
take a break. Go with a sure

1506
01:56:04.720 --> 01:56:10.279
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1511
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Alliance three all three nine two zero
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1512
01:56:39.079 --> 01:56:42.039
three O three seven one three talks
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1513
01:56:42.560 --> 01:56:45.960
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1514
01:56:45.039 --> 01:56:49.239
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1515
01:56:49.319 --> 01:56:54.279
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1516
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1517
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job. Premiere window washing and pressure
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1518
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1521
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We clean windows, dot co.
All right, so let's continue here

1522
01:57:19.840 --> 01:57:25.680
and Stacy, what is your y
what's going on with you? Stacy?

1523
01:57:26.960 --> 01:57:30.920
Well, since you have your car
experts, I'm kind of torn if I

1524
01:57:30.960 --> 01:57:38.319
should trade my car in and or
keep it. Yea, and the husband,

1525
01:57:38.399 --> 01:57:41.640
of course says keep it. What
is it? What is the car?

1526
01:57:42.640 --> 01:57:47.960
It's a two thousand and nine MBX
And that's a an accurate, right

1527
01:57:48.000 --> 01:57:54.720
accurate, anaccurate kind a nice art
day. Yeah, just under seventy thousand

1528
01:57:54.840 --> 01:58:01.000
miles. Oh that's that's that's nice. Well, it's nice, but things

1529
01:58:01.000 --> 01:58:05.159
are starting to go wrong, guys. How dependable is that car? Let's

1530
01:58:05.159 --> 01:58:10.000
start there for her, like,
what major things would she have coming up

1531
01:58:10.000 --> 01:58:15.600
at seventy thousand, Well, certainly
the transmission. You know, you've probably

1532
01:58:15.640 --> 01:58:19.960
got another fifty maybe seventy five thousand
miles inside that unit, particularly since it

1533
01:58:20.000 --> 01:58:23.800
sounds like you don't do a whole
lot of highway driving given the mileage it's

1534
01:58:23.800 --> 01:58:28.039
on there. If you haven't done
your timing yet, you would definitely due

1535
01:58:28.079 --> 01:58:30.279
for that. That's the the timing
belt are you talking about? Yeah?

1536
01:58:30.279 --> 01:58:33.880
Correct, Yeah, And even if
it was ever was done good, good,

1537
01:58:33.960 --> 01:58:38.840
good good? How long ago?
Well see that's part of it too.

1538
01:58:39.000 --> 01:58:43.800
So it was done like five years
ago, but it's only had you

1539
01:58:43.840 --> 01:58:46.399
know, fifteen thousand miles and they're
like, well, you should get a

1540
01:58:46.399 --> 01:58:49.880
new timing belt, and I'm like, no, what now, you could

1541
01:58:49.920 --> 01:58:54.439
probably go a couple more years on
that, But I mean the thought process

1542
01:58:54.479 --> 01:58:58.239
behind that is a rubber does dry
out and start cracking, and so it's

1543
01:58:58.319 --> 01:59:00.960
not just the use, but the
age of the bell itself that can become

1544
01:59:00.000 --> 01:59:04.000
an issue. Yep, Okay,
Well, what are they offered you for

1545
01:59:04.079 --> 01:59:09.840
it to trade it in or something? That's the other thing. The dealership

1546
01:59:10.000 --> 01:59:13.439
said five thousand dollars, which I
felt like, wow, I think,

1547
01:59:14.600 --> 01:59:16.039
yeah, yeah, yeah, five
grand's a good deal. We'll give you

1548
01:59:16.039 --> 01:59:19.479
a five thousand and one for them
for them, that's a good deal,

1549
01:59:19.600 --> 01:59:23.640
right, not me, That's what
I mean. Yeah, don't do that,

1550
01:59:23.800 --> 01:59:28.279
No, don't. I listen,
how about this. If you sold

1551
01:59:28.319 --> 01:59:30.920
that privately, you could get some
good money for it. If you want

1552
01:59:30.960 --> 01:59:33.279
to buy something new, sometimes new
cars. You don't always buy a new

1553
01:59:33.319 --> 01:59:38.359
car because you need to. I
mean, how do you feel do you

1554
01:59:38.399 --> 01:59:41.760
want to just get a new car? You know what? I hate the

1555
01:59:41.800 --> 01:59:44.920
whole process of getting a new car. Oh, we can take that.

1556
01:59:45.039 --> 01:59:46.720
We can take that trouble out.
You go to I'm serious, go over

1557
01:59:46.760 --> 01:59:50.079
to Rodney. I mean, this
guy made it so easy. I said,

1558
01:59:50.119 --> 01:59:53.199
this is what I want, is
right. I don't want to mess

1559
01:59:53.199 --> 01:59:55.359
with this. I don't want to
mess with that. He comes back with

1560
01:59:55.439 --> 01:59:58.199
three or four offers. I swear
to you, it is so easy.

1561
01:59:58.439 --> 02:00:01.319
You don't pay anymore. You pay
less that Rodney I would. Now,

1562
02:00:01.319 --> 02:00:04.760
you got to talk to Rodney though. He's one of our guys over at

1563
02:00:04.840 --> 02:00:13.039
J f R Cars. They're a
broker dealer, okay, And you'll never

1564
02:00:13.079 --> 02:00:18.279
buy another car another way after that. Do you guys know about Carvana?

1565
02:00:18.359 --> 02:00:23.039
Because that's the other thing I thought, Well, let's see what someone else.

1566
02:00:24.479 --> 02:00:29.199
Well, yeah, that's used cars
solid well to sell them. Well,

1567
02:00:29.960 --> 02:00:33.479
do they buy cars. Everybody.
Oh, they all buy cars.

1568
02:00:33.560 --> 02:00:36.720
Okay, Hey, look at here's
what I say. You can't go wrong

1569
02:00:36.800 --> 02:00:43.359
getting an offer. You can always
say no. Rob can do that too,

1570
02:00:43.359 --> 02:00:48.199
though, Okay, he can do
a consignment. Then he can go

1571
02:00:48.239 --> 02:00:55.319
ahead. And I hate the whole
process. You know, we all do.

1572
02:00:55.399 --> 02:00:59.520
We We were just talking about it. It's a nightmare. Then you

1573
02:00:59.640 --> 02:01:02.119
got to go see that closer that
tries to sell you everything under the sun,

1574
02:01:02.439 --> 02:01:04.840
the mob, even though you tell
them you don't want it, you

1575
02:01:04.880 --> 02:01:06.880
walk in there and go, damn
it, I don't want it. Well

1576
02:01:08.000 --> 02:01:12.600
I'm required to try. Oh I
hate sitting there for that. I don't

1577
02:01:12.600 --> 02:01:15.560
even do it anymore. That's that's
F and I anyway, And so if

1578
02:01:15.600 --> 02:01:19.439
you just never mind. So anyway, Yeah, well what repairs does the

1579
02:01:19.479 --> 02:01:23.279
car need that you want to get
rid of it? Well, this is

1580
02:01:23.319 --> 02:01:29.079
what's well. First one went on
was I come back from a vacation five

1581
02:01:29.199 --> 02:01:32.119
days gone. Whatever, the battery
is dead, I mean nothing, completely

1582
02:01:32.239 --> 02:01:36.000
drained. Bought a new battery.
It happened again. I'm like, what

1583
02:01:36.039 --> 02:01:41.359
the heck is going on? And
I looked online and they said something about

1584
02:01:41.479 --> 02:01:46.560
the bluetooth draining the battery or something. So I had them turn off the

1585
02:01:46.560 --> 02:01:50.159
bluetooth because I didn't use the bluetooth, draining the battery. I don't get

1586
02:01:50.239 --> 02:01:53.720
that over a period of time.
I could wait wait, wait, wait,

1587
02:01:53.760 --> 02:01:56.359
it doesn't stand. When you turn
your car off, it's searching,

1588
02:01:56.479 --> 02:02:01.960
constantly searching for signal. Wait from
your car. Yeah really yeah, Wait

1589
02:02:02.000 --> 02:02:05.039
a minute. When I turn my
car off, I have a bluetooth searching

1590
02:02:05.039 --> 02:02:09.199
because I have Bluetooth in that car. That doesn't turn off with the car.

1591
02:02:09.840 --> 02:02:12.520
Why it turns off when I turned
my phone off. Yeah, but

1592
02:02:12.800 --> 02:02:16.840
it's it's seeking out, you know, you coming back basically, but when

1593
02:02:16.880 --> 02:02:20.960
you but that's okay, well,
when I know, but when I come

1594
02:02:21.000 --> 02:02:24.720
into my car and walk up to
it, when you touch it, that's

1595
02:02:24.720 --> 02:02:27.680
when it lights up. So isn't
that when the bluetooth goes on? Or

1596
02:02:27.680 --> 02:02:30.960
are you saying it truly is?
Some of them will go, wait,

1597
02:02:30.199 --> 02:02:33.680
it's got to wait for something to
walk up to it. Wait, I

1598
02:02:33.720 --> 02:02:39.520
don't know it's in the car.
I always like, yeah, that's the

1599
02:02:39.560 --> 02:02:45.239
wrong thing to do, for sure. Yeah. It was leaving your keys

1600
02:02:45.279 --> 02:02:49.119
in there, you know. Well
anyway, they turned it off. Now,

1601
02:02:49.279 --> 02:02:54.000
But if you're gonna if you're going
to sell. If you ever try

1602
02:02:54.000 --> 02:02:58.119
to sell your car without help,
here's the problem. You're gonna have scams.

1603
02:02:58.600 --> 02:03:00.199
You know, almost every off it's
going to be a scam. That

1604
02:03:00.319 --> 02:03:05.359
is such a terrible thing. That's
what I was thinking of the Carvana because

1605
02:03:05.399 --> 02:03:10.720
it's like a well, you don't
just limit yourself to Carvana. Just there's

1606
02:03:10.760 --> 02:03:14.600
any number of people that'll that'll do
that for you, any number of people.

1607
02:03:14.840 --> 02:03:17.880
See, I didn't know of any
other people. I tried to look

1608
02:03:17.920 --> 02:03:24.880
on your referral list. I think
any good dealer black car. Yeah,

1609
02:03:24.920 --> 02:03:29.039
but they're going to be wholesale.
Sure. Yeah, that's all you'll ever

1610
02:03:29.079 --> 02:03:33.079
get from a dealer. Yeah,
And I think five thousand is not reasonable.

1611
02:03:33.239 --> 02:03:36.600
It's on the low side. Do
you understand Do you understand some of

1612
02:03:36.640 --> 02:03:43.479
these cars with way way way way
more miles than yours in that year making

1613
02:03:43.560 --> 02:03:48.000
model are getting eight grand for that
car? Yeah that Rodney was thinking eight

1614
02:03:48.079 --> 02:03:55.560
to ten. Have Rodney cells right
in the ball, probably get ten twelve

1615
02:03:55.640 --> 02:03:58.800
for it. Yeah, you ought
to have Rodney can sign it and then

1616
02:03:58.920 --> 02:04:00.760
talk about getting you in new one
and all of that. I'm sorry,

1617
02:04:01.000 --> 02:04:10.199
but we have to run go with
a sure thing. Denver's best roofer Excel

1618
02:04:10.319 --> 02:04:16.119
roofing dot com. You don't pay
a cent until you're content. Time for

1619
02:04:16.159 --> 02:04:21.319
an insurance checkup free, no obligation. Comparison call Compass Insurance paying too much

1620
02:04:21.439 --> 02:04:26.399
your coverage at dozens of insurance companies. Find out now three oh three seven

1621
02:04:26.399 --> 02:04:29.920
to seven to one help. You'll
think you're his only customer when you choose

1622
02:04:29.960 --> 02:04:33.399
Frank durand the real estate Man dot
com to list your home with Remax Alliance

1623
02:04:33.640 --> 02:04:44.239
three oh three nine two zero sixteen
twenty two. Hi Tom Martino here three

1624
02:04:44.279 --> 02:04:47.920
O three seven one three talk probit
Energy. They'll do a solar system for

1625
02:04:47.960 --> 02:04:51.239
you with twenty one thousand dollars.
Now that's in fact, they have it

1626
02:04:51.279 --> 02:04:55.920
even lower than that. Now are
on twenty grand fully installed battery backup.

1627
02:04:56.359 --> 02:04:59.920
That's net after your tax credits.
You can't do much better than that,

1628
02:05:00.359 --> 02:05:04.720
and as for most of your electrical
needs. Probid energy dot com. Pro

1629
02:05:04.760 --> 02:05:09.319
Bid energy dot com. Steve,
that's a question on taxes, Hi Steve,

1630
02:05:09.399 --> 02:05:14.399
what's going on? Excuse me while
I put you on take you off

1631
02:05:14.520 --> 02:05:18.720
speech? Yeah, what's happening?
All right? Here's the question. I

1632
02:05:18.840 --> 02:05:25.319
use turbotext. They have a deduction
for exterior windows and doors. What?

1633
02:05:25.600 --> 02:05:30.520
All right? Yeah, I didn't. I didn't realize people got like a

1634
02:05:30.600 --> 02:05:36.199
tax credit or a deduction, uh
tax credit deduction whichever, Well it's one

1635
02:05:36.279 --> 02:05:41.439
or the other. They're really important
anyway, Bill, Okay, all right,

1636
02:05:41.600 --> 02:05:48.119
So anyway, the company I dealt
with on my exterior windows and doors

1637
02:05:48.119 --> 02:05:54.800
only sends out a receipt, you
know, like windows and doors are X

1638
02:05:55.079 --> 02:05:59.680
and that's everything any add on,
you know, like I had windows seals

1639
02:05:59.760 --> 02:06:04.399
where separate and those are my two
categories. I've never heard of that.

1640
02:06:04.520 --> 02:06:08.319
But hers, first of all,
just before you go on, mark,

1641
02:06:08.359 --> 02:06:14.800
have you ever heard of tax deduction? Probably due to insulation, probably at

1642
02:06:15.399 --> 02:06:17.159
factor reduction? I think I don't
know. Well, no, he did

1643
02:06:17.199 --> 02:06:20.039
say it was a credit. He
said it comes off. Yeah, you're

1644
02:06:20.119 --> 02:06:24.359
right, there are energy reducing career. You're right, you do get some

1645
02:06:24.399 --> 02:06:28.039
tax credits for energy SOUFF. So
you want the advantage of the whole thing.

1646
02:06:28.199 --> 02:06:30.920
And they're not breaking it down that
way. Is that what you're saying.

1647
02:06:30.640 --> 02:06:40.079
Yeah, they're they're lumping the window
costs ten dollars and labors forty bucks.

1648
02:06:40.359 --> 02:06:45.479
We're saying it's fifty bucks total.
Well, well you but don't you

1649
02:06:45.560 --> 02:06:47.479
get it for the whole package or
do you have to have a breakdown.

1650
02:06:47.520 --> 02:06:55.920
I believe it's only for materials.
I don't think tax credit eligible homeowners can

1651
02:06:55.960 --> 02:07:01.039
claim a tax credit the total cost
totally qualified replacements. It's the total costs.

1652
02:07:01.279 --> 02:07:04.720
I think you have it wrong.
All right, that's cool. It's

1653
02:07:04.800 --> 02:07:10.159
thirty percent. Yeah, it's thirty
percent, man, And that's cool.

1654
02:07:10.520 --> 02:07:13.039
You know, I didn't realize that. I have to say that more when

1655
02:07:13.079 --> 02:07:15.159
I talk about K and H and
I talk about Genesis and all of these

1656
02:07:15.159 --> 02:07:18.760
guys. I don't think I pushed
that enough. If there's a tax credit,

1657
02:07:18.800 --> 02:07:24.800
that's pretty damn cool. Okay,
Mark, what is your comment on

1658
02:07:24.880 --> 02:07:28.880
insurance? Hello? Mark? Well, that's my Kindent is directed to Mark,

1659
02:07:28.920 --> 02:07:30.800
and I want to say thank you. Mark. I renewed my premiums

1660
02:07:30.840 --> 02:07:35.520
for three cars and a house in
Bonnie Bray with American family. But I

1661
02:07:35.560 --> 02:07:38.880
got a letter from they wanted to
put a probe in my car, all

1662
02:07:38.920 --> 02:07:42.119
my cars. You know what I
told them about the probe? Yeah?

1663
02:07:42.279 --> 02:07:45.119
You told them where they could prot
it up. Yeah. No, No,

1664
02:07:45.640 --> 02:07:46.600
I'm not going down that road.
That's a little crude. I just

1665
02:07:46.640 --> 02:07:50.960
said, I'm not interested in invasion. Of privacy. Oh yeah, it's

1666
02:07:51.039 --> 02:07:54.920
horrible man. Then they'll stick it
to you next year. You know,

1667
02:07:55.000 --> 02:07:57.640
there are people I swear by it, and then I hear people say,

1668
02:07:57.680 --> 02:08:00.760
well, they'll never raise your rates
because of it, and then I hear

1669
02:08:00.840 --> 02:08:03.680
stories where they do, and quite
frankly, they also cause problems with cars

1670
02:08:03.760 --> 02:08:07.119
we have. There are all sorts
of tsbs with him into that pole.

1671
02:08:07.159 --> 02:08:11.760
Come on, we can make make
the callor malfunction, even the insurance stuff.

1672
02:08:11.920 --> 02:08:16.319
Now you know. Now now by
the way, Mark, they're doing

1673
02:08:16.359 --> 02:08:20.880
something different by the way, they're
doing apps, so you don't have to

1674
02:08:20.920 --> 02:08:24.039
have the same thing though it's on
your phone, right, but you don't

1675
02:08:24.079 --> 02:08:26.680
have to have anything in the data
port. Yeah, I know, I

1676
02:08:26.760 --> 02:08:33.199
deleted. I deleted that app.
Yeah now that app. By the way,

1677
02:08:33.439 --> 02:08:37.079
what's crazy about that app, Mark, is you have you have to

1678
02:08:37.079 --> 02:08:39.520
go on and tell it when you're
a passenger or when you're on a train

1679
02:08:39.960 --> 02:08:43.359
to pain in the ass, imagine
every time you're on a bus. Yeah,

1680
02:08:43.399 --> 02:08:48.359
anyway, Eric, what's happening with
you? Eric? Hey? Tom?

1681
02:08:48.399 --> 02:08:52.319
Hey? I know you and Mark
or Tesla fanboys, yep, And

1682
02:08:52.600 --> 02:08:54.680
there are month a month back you
guys were you know, hot and heavy

1683
02:08:54.720 --> 02:08:58.399
about the cyber truck. And so
here's here's a thought for you regarding how

1684
02:08:58.520 --> 02:09:03.680
heavy the cyber truck is. Talk
to a friend of mine yesterday. He's

1685
02:09:03.680 --> 02:09:07.159
been hauling cars, new cars out
of the ramp and the factory for forty

1686
02:09:07.239 --> 02:09:11.439
years. Yeah. As a comparison
between the cyber truck and a regular pickup

1687
02:09:11.760 --> 02:09:18.399
on a standard nine car trailer,
they can only haul a maximum of five

1688
02:09:18.479 --> 02:09:22.640
cyber trucks and they have to set
them as low as possible. Stainless steel,

1689
02:09:22.680 --> 02:09:28.640
baby gravity and batteries so heavy because
of the stainless steel bad they're so

1690
02:09:28.720 --> 02:09:31.760
heavy. They can only haul four
or five max. And call them as

1691
02:09:31.800 --> 02:09:37.119
low as possible to lower the center
gravity. By comparison, he can load

1692
02:09:37.560 --> 02:09:43.319
six f three fifty single rear wheel
crew cabs. That's wild. That's done

1693
02:09:43.359 --> 02:09:46.319
that much of a different and a
three to fifty that's a big monster,

1694
02:09:46.479 --> 02:09:52.319
man. But six of those compared
to five oh four? Okay, right,

1695
02:09:52.399 --> 02:09:56.279
he can he could on his truck. He has a real lightweight setup,

1696
02:09:56.359 --> 02:10:00.000
so he can put five. But
he said, the majority of these

1697
02:10:00.039 --> 02:10:05.319
guys pay Eric, Are you do
you like the cyber truck? I think

1698
02:10:05.359 --> 02:10:09.800
that is the ugliest vehicle on the
at the moment. I think it's kind

1699
02:10:09.800 --> 02:10:13.680
of weird. I would I would
buy. I just passed one earlier today

1700
02:10:13.000 --> 02:10:16.479
on the highway, and that thing
is the ugliest thing on the road.

1701
02:10:16.159 --> 02:10:20.119
It makes the pontiac as Tech look
beautiful. Actually, it's kind of weird.

1702
02:10:20.159 --> 02:10:26.239
It does resemble that old as tech, it really does without the camper.

1703
02:10:26.319 --> 02:10:28.880
In fact, I think you can
buy a camper. Well, I

1704
02:10:28.880 --> 02:10:33.600
think they used the Minecraft app.
It's more to actually design the thing I

1705
02:10:33.720 --> 02:10:35.560
love. I'm pretty sure that I
think. I think that's what somebody designed

1706
02:10:35.600 --> 02:10:39.680
back when they were about seven or
eight years old. I just never forgot

1707
02:10:39.680 --> 02:10:43.720
that that was a curiosity. Are
you still on the h A or did

1708
02:10:43.720 --> 02:10:48.640
you get over that disease that that's
that's a discussion for another show. All

1709
02:10:48.720 --> 02:10:54.720
right, I'm not I'm not on
the board anymore. I'm more of a

1710
02:10:54.720 --> 02:11:00.479
pain in the ass now. And
I'm actually uh kind of asually. I

1711
02:11:00.600 --> 02:11:05.960
email with Stan about something. Yeah, and I'm working with one of my

1712
02:11:05.039 --> 02:11:11.520
legislators on some stuff that i'd really
like to see after having spent twenty years

1713
02:11:11.520 --> 02:11:15.680
on HOA board. Yeah, that
I really think need to change. Yeah,

1714
02:11:15.720 --> 02:11:18.920
I mean the whole system has to
change my opinion. Go with a

1715
02:11:18.960 --> 02:11:24.279
sure thing Denver's Best roofer Excel Roofing
dot com. You don't pay a cent

1716
02:11:24.520 --> 02:11:31.960
until you're content. Time for an
insurance checkup free no obligation comparison call Compass

1717
02:11:33.000 --> 02:11:37.720
Insurance paying too much your coverage at
dozens of insurance companies find out now three

1718
02:11:37.720 --> 02:11:39.800
O three, seven to seven to
one help. You'll think you're his only

1719
02:11:39.920 --> 02:11:43.720
customer when you choose Frank durand the
real estate Man dot com to list your

1720
02:11:43.760 --> 02:11:52.239
home with Remax Alliance three oh three
nine two zero sixteen twenty two. Hi

1721
02:11:52.960 --> 02:11:56.079
Tom Martine here. You know we
just happen to be talking off the air

1722
02:11:56.920 --> 02:12:01.039
about when the smoke alarm sound goes
off? Do you have that sound?

1723
02:12:01.159 --> 02:12:03.600
Greg? Anyway, Dragon and Mike
Brown did a April Fool's joke and played

1724
02:12:03.600 --> 02:12:07.079
it during the show, and they
didn't tell anybody they were doing it,

1725
02:12:07.119 --> 02:12:09.840
so people are running over there.
I was in my car thinking I don't

1726
02:12:09.840 --> 02:12:13.279
have one of those damn things in
my car, trying to figure out what

1727
02:12:13.319 --> 02:12:16.439
the heck was. Whose idea was
that dragon? That was a really?

1728
02:12:16.640 --> 02:12:20.800
Was it yours? No? Dragon? That was great? I swear to

1729
02:12:20.840 --> 02:12:26.159
you that was so fun. I
couldn't believe it anyway. Bottom line is

1730
02:12:26.079 --> 02:12:30.920
I thought I was the only one
because I was thinking, why can't I

1731
02:12:30.960 --> 02:12:33.920
tell where it's coming from? But
everyone, well, wouldn't they have an

1732
02:12:33.960 --> 02:12:37.960
easier shouldn't they have an easier way, like code them or something like,

1733
02:12:39.199 --> 02:12:41.800
or they should make it so you
can code it, or just a light

1734
02:12:41.920 --> 02:12:46.079
period. Yeah, that sound.
I hate this, And inevitably, in

1735
02:12:46.079 --> 02:12:50.479
the middle of the night I hear
of chirp and then it's not only chirp,

1736
02:12:50.520 --> 02:12:52.119
but now where's a chirping? So
I have to go to one and

1737
02:12:52.159 --> 02:12:56.399
you have to stand there, and
then you there and they go, oh,

1738
02:12:56.399 --> 02:12:58.159
no, it's over there, and
then you go over there and they

1739
02:12:58.159 --> 02:13:00.680
go, no, it's back that
way. How do you do it?

1740
02:13:00.720 --> 02:13:05.319
How do you don't struggle? Uh? So I was told, if you

1741
02:13:05.359 --> 02:13:07.680
go and look straight up at him, there's a red it's blinking red inside

1742
02:13:07.680 --> 02:13:11.000
if it's low. But mine,
I couldn't tell. I couldn't tell there.

1743
02:13:11.119 --> 02:13:15.520
Supposedly, I don't know why.
They just don't make it easier.

1744
02:13:15.600 --> 02:13:20.880
That is probably that was invented by
somebody from Nazi descent. It's just it's

1745
02:13:20.920 --> 02:13:26.319
just something to irritate the hell out
of you. Yeah, that sound that

1746
02:13:26.479 --> 02:13:28.920
sound there it is. People don't
go looking around your house. That's dragging

1747
02:13:30.000 --> 02:13:35.000
screwed with you? All right,
guys, let's talk about this. As

1748
02:13:35.079 --> 02:13:39.359
far as dealerships, I don't and
body shops and I want to know the

1749
02:13:39.399 --> 02:13:43.079
reason. We don't have a lot
of time. But why is it that

1750
02:13:43.319 --> 02:13:50.399
service? Now, any service will
take a week usually the availability of hearts

1751
02:13:50.560 --> 02:13:54.039
the biggest isn't there a way to
just order the parts that have them bring

1752
02:13:54.039 --> 02:13:56.159
the car And they won't do that
because they're afraid you won't bring it in,

1753
02:13:56.520 --> 02:13:58.640
maybe if you paid for them or
something. There's got to be a

1754
02:13:58.680 --> 02:14:03.199
better system anyway. Shared in autotech
dot com three oh three four five five

1755
02:14:03.239 --> 02:14:09.359
seventy two forty two transmissions Denver dot
com three oh three six nine three fourteen

1756
02:14:09.479 --> 02:14:13.359
hundred. So remember, folks,
you can also call three oh three Martino

1757
02:14:13.439 --> 02:14:16.439
twenty four seven. Leave a message, we'll call you back.