Yeah, ripped news to need advice, so you don't have the come running
just as fast as we can. Shooter's gonna help coming. Man, This
is the Troubleshooter Show. No Tom Martino, Hi Tom Martino? Here?
And what's today? I used to call it car Day. Everyone called it
car Friday. I tried to get away from that. I wanted it to
be car Day. But it's car Friday. I can't argue with the majority
of people, and I want to. I want to, uh introduce my
two car Friday. It's car Friday. How did you do that loop so
quickly? That's amazing. Now listen, I want to introduce my two car
experts today. Oh it's Mark. It sounded like it sounded like me,
like a replay of Anyway it was supposed to be Joe Biden. Okay,
I want to introduce my two car experts, President Putin and President Zelenski.
And then I got Deputy Trump, Deputy Vice President Trump on my right and
any in any case, people, you know, it is really bad when
you're doing something and everyone's waiting for you to f up. It is a
lot I don't care who you are, it's a lot of pressure. Now,
Oh my god, it's a lot of pressure. No, No,
what was that all about? Like he would all of a sudden stop and
then look down and say, but it was Freddy krueger Man, I'm going
to do it. I mean it was. It's spooky for a fact,
Yeah, it's spooky, it is. But I don't like the way you
make fun of this elderly gentleman. Yeah, that's true. Well you make
fun of me Mark, Well that's do you think. Here's the thing,
though, Biden has not been kicked off of match dot com. That's the
good point. You know how hard that would be. How do you get
kicked off of a dating site for desperate people. I'll tell you how my
profile was so good that other people used it for nefarious purposes. No,
I think I think I think they when they met him that the women complained
of fraud in the inducement and a false misrepresentation and all he had a picture
of Brad Pitt up there we got sent to me, just mixed up with
inches. That was a problem. Now let's talk to David. Hello,
David, what's happening with you? Man? What's going on? Hey?
Tom, how are you doing? I'm doing good? What's happening. Yeah,
good, Hey, So, yeah, I just wanted to get some
exposure to uh to an event that happened to me. So I'm an entrepreneur,
and I just registered a new LLC company within the Colorio Security or Secretary
of State website. Okay, just happened to get a piece of mail that
looked incredible. It says, yeah, if you want to do you want
to request a form for a certificate of good standing and a checkup seventy dollars
to this. Yeah, yeah, yeah, yeah, you know. You
know what though, here here's the thing. As soon as you and I
register businesses, not quite a bit, but now and then so I just
did an LLC not long ago, and and I don't know, somebody might
They must sell. They sell the data obviously, because absolutely, because I
get like banking banks that want me to open up a checking account, credit
cards that want to extend me credit for the company. And then the other
one is keeping your corporate records. Now. But but what David's talking about,
it's not as scam as you know. It's basically it's valid. They
will send it to you for seventy bucks, but you can download it on
the Secretary of State. That's exactly right, Mark, in five minutes.
The certificate of good standing you can download now. I happen to in one
of my investment portfolios have some royal gas and oil royalties. And I am
forever getting emails and snail mail from people who say, you have some kind
of registry. You know, you have a limited time or or five days
or third notice you must register your securities or just me your royalties in this
registry. Right, And then in small print somewhere on there, it says
it's no official. In other words, it's just somebody started a registry and
then they charge you to be on it. It's crazy, all of the
things out there, just I mean, it's it is weird. And like
Mark said, if you pay them, they will send you a certificate of
good standing. Oh sure, yeah, isn't that weird? What company?
What do they call themselves? Yeah? So, and this is the interesting
part, right, because usually it's unnamed and I unidentified, but this one
was very specifically named, very specifically identified at an address, right. And
so this particular company is called Colorado Corporate Certificates, and you look them up
and their addresses in Colorado. I bet it's dot dot us. I bet
it's uh now it's a dot com actually okay, so so so people out
there listening, the only true government sites literally end in g o V dot
gov, not dot us dot us. Almost anybody can get, yeah for
sure. And that's where to Mark's point, there's I mean, the it's
public information, so anybody can access this, uh the information when you register
in LLC and you can see some of the documentation. But that that's where
they prey on you, right, And it's it and again it's it's did
you hesitate? Did you were you going to send it in at first?
Well, because well it's caught my attention, right, And and that's where
yes, I thought, oh, maybe I didn't have a particular fee that
I paid or something, or I need to pay a fee for for a
yearly base, but which you do need to do. But it's it's one
of those things where yeah, they'll and I'm sure they'll actually send you the
certificate that they can get free from the web and that you can get and
that everyone can get any but you see, I still I call it a
scam. It's not technically a scam, but it's a scam. You know.
I mean, it's it's just eving and and that that that fliny right,
you know what. So I was talking to my partner and we were
we were even joking about sending like a glitter bomb or something to the ad.
But but yeah, I thought better of that. But what I do,
Yeah, I have fun sometimes with people, like I mean, I
get all kinds of stuff I I like. I like not glitter bombs.
But I say things to people sometimes when they catch me on the phone on
a bad day and I'll say, you know, you have to do that.
I said, I don't want to. And they said, but you
know, there's a penalty, and I said, penalize me. Please triple
it for me. And you know, or or if you think I owe
something, come after me, you know, come after me. I want
you to. In fact, I want to go to court. I miss
court. It's just so crazy anyway. Bottom line, a certificate of good
standing can be downloaded at any time, at any time, and there is
only one legit report and it's a hidden tax for corps and LLCs, and
that is this little card that used to be a card they send you and
you fill it out, but now you go online and every year you have
to fill out an updated card on your business entity. Now they pass it
into law, and it's just a secret tax, that's all it is.
Because you pay five or ten bucks for that renewal and that's and if you
don't do it, you're in delinquent status and you don't get a certificate of
good standing. But that is the biggest crock of crap I've ever seen.
And it's it's a part of the state and I think it even predated Polis.
It's been there where you have to do that, you have to do
that thing and said and and here's another deep dark secret. Anyone can go
in to your corporate record and file a document. Anyone, anyone. Now
you must put down and they don't verify it. Who is it that has
authorization to file this? Who are you? You put your name down and
you pay the fee, but it doesn't matter. You can you can change
someone's LLC name to Mickey Mouse or whatever. It's amazing to me, how
Lucy goosey. These online systems are three oh three seven one three talk three
oh three seven one three eight two five five. Now we we are talking
about yes, deputy done, okay, And what is what we'll do it
after a break? What is the follow up on? Remember about the woman
who's going to be evictedd after she had lived in a place for years and
years? Yeah? Yeah, yeah, okay, let's talk about that.
Did you call it a trailer? No? No, no, no,
it was an apartment. And what do you know about They say, every
single every single AT and T customer, not one was left out, had
all of their text records. I didn't know they kept records. Oh my
god, who do I pay? They they downloaded all my text records?
Uh? Oh, anyway, I'm just kidding. I don't text anything.
I wouldn't say, well, yes I do, and Mark, you would
be rested for your text to me. I'm telling you anyway. So I
don't I don't know if that's true what you're saying. I don't know yet.
Well that's what it says, you know, whether it's true or not.
I see they had a data breach that was pretty high, but I
don't see that they got the text were the text But I don't know that
that's specifically texts records were downloaded. Now, when it says text records,
is it who you text or what you text and and really I want to
I don't know. I want to ask everybody something. First of all,
if you text something you don't want to see online or you don't want to
see public, then don't text it. Have you ever texted I had someone?
I had someone in that building. I'm not going to say who it
was, but he was a very high up and the iHeart building tell me
something that he was told by one of the main people in iHeart. Never
put anything in writing, not in text, not an email. And that's
smart talk. And it's not because it's wrong, it's the way it can
be interpreted. But obviously you know you never put anything in an email or
in a text, no matter who your friend is or anyone, that you
don't want to be made public. And here's what it used to be.
If you did, if you did a screw those pictures Suzanne sent to me,
she shouldn't have that's her. Oh never. Never, even if it's
your own that's right. Even if it's your own wife or children, or
it's your relatives and you think you're doing you know, a dirty joke or
some stupid slur, you can't do that stuff. Now here's the deal.
These there's no there's no going away. That's the problem. Everything you've ever
done wrong is still there. Now the popularity goes down a bit, but
everyone can just do a deep search and find anything. It used to be
when you did something and you screwed up, right, Like when I used
to be on the air on TV and if I had to screw up,
it would be done. Every once in a while we'd have a blooper reel.
But but it died at the station. Now everything is out there forever,
everything, everything, And it's so it is so important to tell your
kids that too. Man. These teenagers have no clue. Man. Yeah,
this whole sexing thing walking in no, no, that's a sexting thing
is so outrageously dangerous. And the snapchats. People think snapchats go away is
not a big deal. You can screenshot everyone you get. One of the
biggest scams is when they get these teenage boys to think they're talking to a
lovely young lady. I know, and it turns out to be a scam,
and there have been suicides because of it. They threaten too. I
know. It's so sible. Listen, this is a serious note. I'm
keeping cool today and hydration and all that. I mean, it really is,
especially for older people like me and older and people think I got a
trivia question around that, But I want to just say this real quick.
Eight eight eight Heating dot Com. Let me tell you about these guys.
Now, we have a lot of good people on a referral list. You
know, Garrett and his team. They'll go out and they do have an
emergent is the service response for heat. And they're not going to lie to
you ever or try to sell you something you don't need. And that's eight
eight eight Heating dot Com. Hi, Tom Martinez here at three ZHO three
seven one three talks seven one three eight two five five. Frank Brand,
the real estate man, is doing market valuations of homes to tell you what
they will sell for in this market, taking it into consideration all of the
factors. And he does it as a really a public service. Now,
people say, why would someone do this for you? And I want to
explain this because he wants to gather information about the entire market. Why well,
if somebody calls him to list, he can say, you know what,
there were some comps over here, some comps over there. He gets
smarter and better for it, but also he provides a service for you.
And if you decide that's really what I can get for this house I want
to sell it. Maybe you'll use him, maybe not, But that's truly
what he does. And there's nothing wrong with companies having benefiting from services they
provide in the long run. But that is a true service to you free
of charge. You don't have to pay anyone. You just ask him and
he bases it on thirty years of experience three h three nine two zero sixteen
twenty two Frank drandreal estate man dot com. Mike has a comment on privacy.
We were talking about text messaging and emails and anything else online. It's
there forever there is nothing private. I can find out anything about anybody at
any time, and so can you. Mike, go ahead, Yeah,
I listened to you on the Heart radio app. And you know how they
have advertisements on that. Well, I don't know if you see him Ober
this a couple of months ago. You had this elder lead woman who was
moving and the moving company destroyeder Bose radio. Yes, yes, Bose Radio,
that's right. Yeah, And I and the next day what pops up
on the advertisement Bose advertisement for radio sound systems. Yeah, that's normal though.
Yeah, but it was on yours. You're saying, it's on my
phone. I heard it, but I was listening to you. Yeah,
I know what you're saying. So it hurt it and it cataloged it.
So we're being listened to all the time. I know. I can't tell
you how many times I've talked about stuff and then it came up on my
search. Yeah. But a lot of people think it's just a coincidence.
Of course not. When you install a lot of these apps, you agree
to let the phone listen to you and advertise to you. That's crazy,
and Mike, thank you for that experience. Now, there have been cases
where you're listening, like he was, to a radio show and you're you're
Alexis hears it. Now, they may not order something, although they have
in the past that's happened, but it does think you're thinking about it and
will send Amazon adds to you. So it's crazy now, Rita, Yes,
what's going on with you? Rita? Well, I have an issue
that's costing me ten thousand, five hundred and ninety seven dollars. How the
hell did you figure ten thy nine hundred and seventy whatever, five hundred and
seventy How is it costing you that? Well, we had hired someone to
come and stain the patio floor, and that was in twenty three. Now
this is a concrete patio floor, correct and okay? And so you hired
a contractor to stain it. And what happened? They came in September and
they applied the stain. I went to the winter months and made this around
May April and May I started noticing that the stain was separating from the concrete
and there were bubbles. It just looked like somebody had come along with us.
Oh, so the stain started, It didn't penetrate deep into the concrete.
Huh correct? Okay, Then what happened? So May the second I
sent an email explaining to the owner that after trying to reach her by the
way for three times, I had tried to reach her and she did not
respond. So I left a message and still did not hear. And then
I said, now, how did you find how did you find this company?
To begin? Recommended? Recommended by a friend? Yes, okay,
and this friend actually used him. No, then why did they recommend them?
Because they had heard about them? Through neighbors. It was my friend's
neighbor had heard about seal Wise. And so okay, it's called seal Wise,
correct F E A L W I V E. And and this seal
Wise who is it? You've said her? Who is her? Victoria More
is the owner. And yes, and this is in Colorado Springs, okay,
and I believe she purchased the business from her father in law. Now
tell me where this, tell me where this money comes in? This?
Uh? This ten thousand? Hey hey real quick, tom, so you
understand hold on please, seal Wise is all over the country. A franchise.
Yeah, they're a franchise, and they're concrete coding. Just so you
know, it's not just that there's more than one. Yeah. I kind
of figure that when I was looking at so anyway, what happened then?
So they did the job and we paid it. Wait was this a ten
thousand dollars job? Yes, sir, what the hell for staining concrete?
You paid ten grand? Well wait just a minute, Well we had the
driveway was powerwashed as well, and the sidewalks in the front of the house
they were powerwashed, but they were not sealed. The patio was powerwashed and
sealed with stain. That's still not worth ten grand. Powerwashing is a few
hundred bucks. I don't even know. Okay, so where are we going
with this? What happened then? Okay? So on May the second,
twenty twenty four, I sent her an email indicating that I tried to call
her three times and I've had no response. The damage on the patio needed
to be addressed and taken care of by the company, and please do this
immediately, your company card says or your business card says, floors done right?
Well, okay, well, let's just skip to the let's skip to
the chase. Here. Are they going to do it or not? I
have not heard from them. There's been no response. It's obviously not done
right. It's it is. It is bubbling. Do you have pictures of
this? Pardon? Do you have pictures of this defect? You didn't get
it done. You didn't get it fixed yet? Right, correct. I've
had two concrete people come to give me an estimate. What did they say?
What did they say it would cost to fix? Well, they were
shocked to hear the price, like you were. But they did say that
it is a costly work a project. I mean you mean to fix it.
Yes, well, what you would have to do basically, it's not
going to be that costly. It would be you would have to do concrete
coding. You would get a good company in there to grind it down and
just do a coding, not a stain. Stains don't work unless that concrete
is porous enough. A lot of concrete is sealed and you're not going to
get a good grip of the stain. So, as I said, we
need to have somebody call these clowns or this Victoria in Colorado Springs at seal
Wise. So hey, Kachina, let's look at the case load and give
it to someone. Go what were you saying, Rita? The email that
I sent gives you all that information her address, name, phone, and
is your information on there for us to call you? Oh? Yes,
it is all right. Let's do this. Let's figure this out, or
see if Kelly can get them to come on the air. Right now,
Kitchina, let's try to call seal Wise down in Colorado Springs sea al w
I ze hold on and we'll we'll figure out what we can do here.
Three oh three seven one three talk three oh three seven one three eight two
five five. Pro bid Energy Solar done right. If you want to have
solar systems installed, serviced, repaired and guaranteed. Probid Energy dot com.
I'm Tom Martinez here three oh three seven one three talk seven one three h
two five five okay Tom, Yeah, take line six. Oh we do.
And who is that is that? Victoria from the Oh that's wonderful.
We so appreciate when businesses come on. Hi, Victoria, thank you so
much. I'm Tom and we Rita called and said, basically, she hired
you guys at seal Wise to do her patios and it's bubbling, and she
wondered about her warranty. Yeah, of course, so I don't believe we
have a signed warranty for her job. I went out there last month.
Yeah, to take a look at it. Uh huh, got some pictures
and everything. Personally in the pictures I have, I don't see bubbling.
Oh really followed up. I'm looking at it on June twenty seventh. Yeah,
but see if we could. I sent her an email. I wanted
to follow up with you on your back patio. I believe the best solution
is to remove the areas where the steeler is coming off and fading reapply to
stay that use a different topical seiler. What are your thoughts on that solution?
And Victoria, did you get an answer to that? I have not.
The only thing I got was yesterday saying just said, I mean it's
kind of a long email from her, but just that I need to follow
up by July twenty sixth. May I ask you, Victoria, you said
a couple of things I just wanted to ask you about. You said,
So, you guys did the job there, and you prep the con From
what I heard, you prep it then then then you stain it, then
you seal it. Yeah. So the product that we used on Rita's job
is a penetrated steeler. So we come out and we pressure was washed the
entire surface and I think the specific areas that she's earn't happy with are the
back patio. So yeah, because okay, so did you you did see
some areas though that some areas that were fading? Yes, for sure.
Definitely a couple of areas that are are fading out color wise. Now why
do you feel they faded? You know, I and I called our supply
about that because we haven't had this issue before. Yeah, supposedly from the
pictures I have, there's some chalkiness, so like calcium deposits in the concrete
that I believe are causing the sealer not to adhere as well as it should.
But do you think a redo of the job would correct it? So
that's why I think using a different topical sealer would be a better solution than
the product we used previously. And did your supplier agree with that? Yeah?
Okay, that's very logical. But may I ask you something here?
Victoria said that she's willing to redo the areas that are fading or where the
sealer is failing. Excuse me, not the sealer, the stain. Why
don't you at least give them an opportunity to correct this? Truthfully, that's
what I was trying to work for ever since. May Let's try it.
I mean, let's try it. I mean, you can't go wrong giving
them the opportunity to fix it and then see what happens. Because she sounds
willing to do it. You said you hadn't heard from her though, and
she said she sent you this sea correct when did you send that email?
Victoria? It was but Victoria knows that we've had that issue before with phone
calls as she says that she's tried to call and sent me texts and sent
me some mail and I've not received any of it yet. She has received
mine. That's what I don't understand. It is super strange. I'm not
one hundred why you're not getting them, which is why you're a memory.
Well, let's put it this way. She was she was willing to come
on and talk about it, so that means something I mean, and she's
saying she wants to do it, So why don't you, Why don't you
call? You have her number? Why don't you call her right now and
figure it out and see and at least give it a chance, Rita,
We can always uh address this if it doesn't work. But I mean,
yeah, you know, you can't fault someone when they say we want to
redo it right the areas that are failing, So let's get them together,
Kachina. Make sure they have the number, and we'll do it. Three
all three seven one three eight two five five. Hey Tom Martinez here,
three all three seven one three talk. Eric's got a question about swapping out
an engine, and is that usually what you do when you talk about nowadays
a rebuilt engine or re manufactured engine. They don't. They don't usually take
yours, rebuild it and put it back in. Right. Isn't it usually
a swap? Usually? Typically yes, Yeah, unless you're getting some sort
of special build. Would there be any reason you would keep your block and
just rebuilding. Well, some of your classic guys that want to keeping numbers
anyway, Eric, go ahead, what's going on? Eric? Hey?
How you doing? I am new to Colorado and I am having a very
hard time finding a custom shop. I have a lot of these vehicles,
and right now I have a twenty twenty two range Rover and I have a
brand new complete Healthcat drive train. I know it's expensive. I don't care,
but I can't find a shop that can. No, wait a minute
for me. You're you're going to put a Hellcat into a range Rover.
That's correct? Wow, Actually that's not such a bad idea because range Rover
sucks and you will actually improve it. The thing with the range Rover is
you drive it until it's out of warranty, then you sell it. Yep.
Yeah. By the way, range rovers are very good looking vehicles.
I mean I absolutely yeah, and they have nice trim inside. I really
think they're nice. I just wish they they made them better. I mean
they're nice vehicles. Now, hold on, Eric, So this Hellcat drive
train you have, will it fit? I'm just curious. Oh it's a
complete modification. I mean it's electronics to the Yeah. Oh my god,
yeah, I have the computer transmission, brand new engine. Let me explain
something to you though. I'm really happy you called us. Where are you
from California? And I've had a lot of custom stuff down in California.
I just don't want to transport it back and forth. Okay, let me
tell you something. You are prime to be ripped off in this state.
There are so many custom places that take vehicles and promise you the world.
They don't do any work. You get buried and then you're done. I
mean you are. It is so smart that you called because you really need
to check these people out and will help you if we find anyone, because
it's difficult to find a good custom shop. And here's the problem. The
guys that really know how to do the work. A lot of them do
know how to do the work, but they don't know how to run a
business, and they just take money and they don't account for I mean,
they really just get into cash flow and they keep deposits and they don't mean
to be crooks, and they are. Then you have the ones that don't
know squat about doing the work, and they are crooks, okay. And
then you have the legit shops, these hot rod shops, and they are
few and far between. So you know, some of the places you find
some good hot rod shops are at car shows, and I call them hot
rod shops. They're custom shops. You guys know any Come on, man,
don't I mean the two that I've known over the years are all retired.
Yeah I know, they're my age and older. Tennessee, Yeah,
Tennessee will do it place in California. I would almost ship it, to
be honest with you. But you know these guys, you know them right
well. I've had a BMW M three. I had a BMW five V
ten put in one and that company did a great job. Let me ask
you something, seriously, how much will you have invested in this range Rover?
What years the range Rover twenty two twenty two, so one hundred and
five thousand and then probably thirty for the motor. Why would you do this?
I'm just curious he likes it. Man, I know, but come
on, because rain Gever's the best looking issue be on the market, always
has been. Well. Yeah, by the way, the newer ones are
I love what's that new one? That that the Defender or whatever, or
with the sport. There's some really nice looking new No, it's the sleek
body style just underpowered. The warranty sucks, but you like it. You
don't like g wagons? I love g wagons, but had one wife had
one. Don't like it? Yeah, yeah, but anyway, I can't
find a place he'll do it. I mean money usually not the issue.
I just mean if anyone's listening, and you can continue listening, if anyone's
listening, and you know, truly of a shop, personal experience and all,
I give us a call. Uh, you can call three oh three
Martino three oh three sixty seven eight four sixty six or three oh three seven
to one three talk seven one three eight two five five. And man,
so do you have all the components right now? Everything? Okay? And
so you don't do work yourself? Do you in detailing? No? I
whacked my own. Yeah yeah, hell cat engine and I can't wow,
where did you get the Hellcat that that drive train. What year is that?
It's brand It was an eighteen. It's brand new and it's all created.
Holy crap, I didn't know that. You can buy him as a
big kit Oh my god. So what else could you put on a hell
Cat? Well, you can put it in anything you want. I mean,
just have to have the money to do. The adaptation has to be
crazy. Yeah. Well the BMW that put a V ten in a M
three that was like a sixty grand but it runs. Do you ever get
your money out of them? Or do you keep them? Oh no,
I take a beating. Beating. You know. Years ago there was a
guy and this was a similar thing to the range Rover. The Jaguars,
to me are some of the most beautiful cars made, or they used to
be, but they were the lousiest cars for drive trains and electrics. Right,
So this guy was making Jaguars, but Jaguars back in the day and
putting them on Fords and and it made a great car, a great car.
Now. I have something that I found this morning that will blow your
mind. If you're after you hang up, you might want to listen.
This has to do with brand new, remanufactured, brand new parts Mustangs from
the sixties, including the Cobra that did the Shelby's, the Cobras and and
I'm telling you you won't believe them. They're brand new cars coming up.
Need advice, so you don't have come running. Just as fast as we
can, Shooter's gonna help coming, man. This is the Troubleshooter Show.
No Tom Martino, Hey, Tom Martino here, Welcome to the show.
Three zero three seven one three talks three oh three seven one three eight two
five five. It's Car Friday. We're talking about cars, problems, questions,
complaining to anything on your mind. And I'm looking for that. I
had that email earlier on new Mustangs being offered brand new Mustangs. Yes,
they're remanufactured new parts. It's not done by for somehow, this company bought
the rights to all of the Mustangs to remanufacture and tool new parts. So
it's not an old car that they took and restored. It is a brand
new car, but made exactly to the specs of the used of the old
Mustangs. Now I'm looking for this damn thing. I was being hit up
by email to order one and I can't find it. But it was and
I'm still looking, but I can recall it. The models. What do
you think the model started at? This is full a brand new car delivered
and we're talking about outrageous horsepower, but all none of no new electronics or
anything is it's it's a vintage car made new. What do you think forty
five? Really? What do you think, Kevin? I don't know.
I found the name. It's Redvology Cars. Yes, yes, yes,
yes, okay, Now don't tell them how much? Mark? What do
you say? How much? Well? I don't understand what they do,
So tell me what they do again. They're may being building, they're real,
Like if I wanted nineteen sixty five, Yeah, sixty seven is what
they're doing, sixty six sixty sevens And they do brand new cars, brand
new cars, brand new cars, brand new Well okay, but of course
they still have to live up to emissions and all of that. Right,
Well, of course they do. You know it's it's I don't know,
one hundred grand. They start at two hundred and sixty, holy moly,
and they can't they can't keep up with the orders. I don't think I
have found a uh or someone called in and Shannon talk to him. There's
a place in Fort Lupton called Uptown Speed Shop and they do exactly what that
guy's looking for, and it looks like they do a good job. Oh
the guy that called in about uh, he wants to he wants to lay
a range Rover on top of a hell Cat. Yeah, this guy,
this can you imagine doing up? They'll even help you with concepts, fabrication
in the whole bit, and you have a hell Cat under that. How
many horsepower is that they are? Drive centered? Yeah? Can they beat
Corbette? No? Right? Yeah, come on, Oh yeah, they're
close. Really, they can't beat a model Ash, well, not in
the first you know court, you know, probably two hundred yards, but
they'll catch him in the end. Yeah, yeah, you can't. The
electric cars are just outrageous. They wouldn't even catch a plaid though, not
even in the end. That's a whole different. Yeah. I mean they're
they're built for they're like a three hundred twenty nine thousand for Shelby GT.
A Shelby GT. Three hundred twenty nine thousand. You have to really love
a Mustang. Yeah, and really, as I remember, a lot of
boneheads drove Mustang, so you don't think they would have grown up to have
enough money to buy one of these, if they're appealing to the bone heads
that you used to like them. Well, they were originally called the poor
man's muscle car. Yeah, like a beetle. But they were like these,
No, they weren't dopers. They were more like they were greasers and
they were drinkers. But they weren't dopers. Back the must Actually that was
more not so much the Mustang. Maybe the chargers. You know, the
chargers were the the guys with the T shirt with a cigarette pack in the
upper sleeve. You know, they would roll up, or the old Chevyes
of fifty five fifty six Chevies. Do you remember these people? Yeah?
Yeah, I mean do you remember? I mean I grew up in a
town that was filled with them. And but but they all, they all
were attracted to these muscle cars. The road Runner was a big deal,
remember the road Runner. Those are cars the s s Yeah yeah, yeah.
And anyway, that's now sounding like Biden here though, I better get
to Travis. Anyway, Hey is what does Travis want to talk about?
You didn't put us call up there? Just tell me. Yeah, okay,
so explain this problem, doc? Okay, Well, We got a
call from Jesse that his mother had been living in an apartment for ten years
and they lived together and they wait, he she's been there for ten years.
They're both on the lease. He was in a year ago and both
on the lease now. He says, some of the tenants and the manager
have it out for him. Now they're being evicted, right. So I
called up and spoke to Alison Trembley, who is the public relations directed for
Denver Housing Authority. She did some research, she looked it up. She
said there's no eviction and no money due. She doesn't understand what he's talking
about. Really, that's what she told me. They're not being evicted.
According to her, there's a zero balance, they don't know any money,
and as far as she can see, there was never an eviction. So
I've been trying to get in touch with him for the past two days and
he keeps going to voicemail. So I'm not sure what's going on. Okay,
So that was the manager you talked to. Yeah, I spoke to
not the manager. I spoke to the public relations Okay, director for the
Denver Housing Authority. Oh oh oh oh, why that's part of Denver Housing
authorities. Okay, so she was very helpful, took the information and got
back to me with you. You know, we've had a lot of success
lately and you've you've hitten some home runs. They are getting the right people,
so that's good to know. Okay, let's talk to Travis. He
has a I'm in on these custom car shops. Go ahead, what's happening
now much? I just I have a neighbor with the YouTube channel, and
this is what he does all the time, and he does a really good
job. He does. And he just built the Magnum wagon with the hellcap
motor, all little drive. He had disassembled the car one, took all
the wiring out, repainted it, put it all back together. And the
reason I feel like he's safe is and seeing in three days he got sixty
five thousand views on his channel. And here's what I want to know.
Here's what I want to know. Aren't you asking for trouble when you do
stuff like that? I mean, I know people can do meticulous work,
but when you make a Frankenstein car, aren't you asked? Of course?
Sure, yes, yeah, but I mean we're car guys like that.
But it's not the kind of thing you're going to put, you know,
twenty thirty forty thousand miles on. It's just it's a weekend. Well,
the other thing is too this is an individual, so you've got risks as
far as insurance and if anything goes wrong, you know, he's left himself
exposed. Well yeah, because you got to find a special stated value policy
or something. I think he's insured because of this. What's the name of
his shop man, what's the name. Well, he just does all this
at his house for an individual at a time. Wow, it's part of
his YouTube channel. But I mean he's the only stuff that's one hundred and
fifty thousand dollars and up. He doesn't do anything normal. But I know
a guy who put a machine shop in his house. He doesn't live in
Denver, but he put a machine shop in his house and he started out
by doing projects for himself, and he got so good at it that his
reputation went around and people would say to him because he has this big garage,
but it's all at his residence, an oversized lot, and he has
a machine shum. So people will get a hold of him and say,
could you do this for me? Maybe it's kind of like that. So
he doesn't really have a business per se, but he'll take one project at
a time and he go ahead. He does. And I don't think putting
the motor in the vehicle of the hard part. It's not just a motor,
bro You're talking about the entire drive training. That's what I was going
to say. He seems to be the electrical engineer for Dodge wiring, because
that's where the problem for Dodge people come in is the wiring is so different
than like a Chevy. Not really, not really. I mean everything's all
of them are a little different, but they're not like out of the universe
different. Everybody is doing a Chevy. A lot of people aren't doing these
Dodges because of the dependability that they, you know, the American dependability.
Really think about a g Wagon with a Chevy under it like a you know.
I mean, what I'm saying is it's not that Mercedes isn't deependable,
it's just too costly. My God in Heaven, the parts and all of
that. And performance. No, the performance was pretty good on at you
Wagon, I would say. But in any case, thanks for that conversation,
Travis. It is car day today, right, so those Mustangs,
though, you got to be crazy to pay that for that. Now it's
not a used car, though, now it's way better than a restored car
when you REMA. Yeah, but that could be said about anybody's hobby and
stuff. So I mean, if that's what people were really the honey,
come on. You know. When I moved to Colorado, I was driving
into I seventy and we had the dogs and everything in the car, and
I remember seeing the mountains and I look up at I seventy and I said,
I'm in Colorado. And then I looked to the right and there's this
place on I seventy. Off of I seventy, you could see the sign,
and I said, I'm now in heaven. It was called Univer and
Univer they're still there. They've been there for years. They did something really
weird. They went out like this company did, and they bought the rights
to seven aircraft from the nineteen thirties on. So these aircrafts are no longer
being built. And when they bought the rights, they bought the drawings,
the stamps, the machining, everything for originally manufactured parts. So I always
loved these things called air coups. Er Coupe and I had a few and
I said, now that I know, that's right there in my backyard because
I used to order from them all over, I went and got to know
them, and I went out and bought an air coop, but only for
one thing. The data plate that's all I wanted. And the mpinage this
is the small little part around the seats. That's it. I literally was
insane. I bought every single part brand new from univer and then had a
brand new engine built brand Now Universe doesn't do the engines, they do parts.
But anyway, I had new wings. I have new everything. It's
new, new landing, here, new every it's brand new. But I
have a nineteen forty six data plan and I put that all together and I
did that about twenty five twenty three. I went to Oshkosh with it.
That's a data plane, meaning you know, the you have to be certified.
You can't just build a plane. If I want to build a plane,
it won't be certified. It'd be experimental. But I didn't want an
experimental plane. I wanted a real plane, a certified aircraft, right,
and so I bought So you have to build around something gotcha. You can't
like if you're building a if you take a historic home and you can only
tear it down to a certain extent and it's no longer. Okay. So
this is a brand new nineteen forty six airpoil. It was brand new twenty
years ago. Then I took it and it was cool and I won prizes.
But I am so stupid and buried in that thing. Never ever in
a million years would I get the money out. Ever would I get the
money out of it. I don't know why I did it. I just
loved it so much. It was a hobby for me. It took me
three years and that was it. But but that's why you did it.
You love building a plane, that's right, and so but so that's what
these guys are doing with mustangs. So, like Mark said, I guess
it's all what you're into. I mean, like, who, well,
and I'll give you another one you were into. And I mean, I
know you love animals, but my god, horses, yeah, and holy
moly are they expensive. The air and people have horses and you know they
ride them occasionally, but my goodness, now you can get a horse for
free, and you still can't afford it. No. But see, that's
the worst thing to do. If you're going to get a horse, get
a good one, because you're going to spend the same exact amount on a
good one or a broken down one, and the good one will last long
or if you want to look at it from a pure standpoint like that.
But the problem with horses, and somebody once told me this, don't buy
anything that eats when you sleep. Oh I at kehou dot com. Hey
Tom Martin out here at three three seven one three talk three out three seven
one three eight two five five. Compass Insurance Group. We'll do your insurance
check up for the asking. All you have to do is call them at
three oh three nine ninety six nine thousand and make sure you're not paying too
much for insurance and that you're not under insured. That's the worst thing in
the world. That's three oh three nine ninety six nine thousand. Now,
today's car Day. We've been talking about cars, talking about vintage stuff and
building stuff and anyway. It's it's really uh, the hot rod world is
really insane. You know. We were talking about expensive hobbies and stuff.
Now I've heard of people with boats that I never knew they could spend that
much. I mean, I'm talking about they call them. Why do they
call them cigarette boats? Why do they call them? That? Shape?
The shape, just the general shape. But those boats I never realized can
be near a million dollars. Did you know that super fast? Yeah?
Those racing Oh my god. And then they have, you know, well
the four world drive industry in this city. You know, the guys are
constantly modifying Jeep, brand new Jeeps. You know, they'll take a seventy
thousand miles Wrangler and take it over to the shopman drive. Now you know.
You know I told you I liked I like the look of a g
Wagon. I like the look of a Jeep. I just don't like the
Jeep. I like the look of a Jeep. And I've always wondered about
customizing one of those. I mean, that could be a pretty cool vehicle.
Did they ride pretty well now, the newer ones? Or are they
they're still a little rough? No, they're not bad. They're not bad.
Better than the older ones. Yeah, now you know, And speaking
about customizing, I always had a d and then they stopped making them.
But I wanted Rollie to get me one of those Avalanches one of the newer,
but they stopped making them, and so I don't want an older one.
But Avalanches, to me, were almost the perfect vehicle. Think about
it has a gentleman pickup, it has a nice cover, it has a
I'd like to put a back on it, a bit like it just seems
like such a cool vehicle I wish. I don't know why they stopped.
I can't imagine why they stopped making them. It to me, it always
amazes me that certain vehicles that I believe are so popular they stop making.
Now what about Mark, Did you ever look at the electric Mustang? Somebody
wrote to me about that. I don't like any of those, man,
I'm a Tesla guy. Yeah. Well, and you're a Tesla guy with
good reason, because they're the proven technology that came out first and did most
research and most everyone hires testing. You're rid of the Avalanche, by the
way, is following a two point six sales decline in twenty eleven. Really,
the Avalanche was stopped, simple as that. So it was the sales
decline. I thought they were so popular, that's the thing. Were they
good cars? Guys? It was basically a Chevy truck. Oh, that's
all over. Yeah, it was built on the suburban frame. I didn't
know that on the suburban frame. That's solid. Yeah, Tahoe Suburban.
And years ago, one of the things in Colorado one of the most popular
vehicles. It wasn't the one you see now, but it was called a
grand wagon. Ear oh jeep. We have them now. They're gorgeous.
Yeah, but the ones now, yeah they are. They're kind of cool
right now. And you're right because they are doing a little bit of a
throwback. They went through this normal suv look for a while and now they're
getting more squared like they used to be. But remember the older ones had
the fake wood sides and stuff. And then and then there were station wagons
that had those wood sides as well. Yeah. Christ what was that one
Toyota made. Guys? Had everybody liked the land cruiser? Yeah, oh
my god, the original hold on. Now there's a number of them,
the original jeep type they don't make. No, that was the most popular
land cruiser. It looked like a Safari vehicle, like a g wagon or
like a g And then there's another one called the FJ Cruiser, which is
popular. But I heard they stopped making that now, why that was the
one I was talking about. That's beautiful. The FJ is beautiful. I
love that vehicle and I would buy one of those. I think if they
if they were new, they don't buy it. They don't make him anymore,
I don't think. But the new Toyota land Cruisers are just SUVs,
you know, I mean, they're Toyota. They're probably good quality, but
well, it's a different clientele. People Back in the day they wanted the
rugged four wheel drive type vehicle. Now they want smooth. Yeah, that's
right. And so you know when you were talking about jeep modifications, yea,
when we usually get up to Moab like once a year. Holy crap,
man, I've seen quarter of a million dollar ones. What quarter jeeps?
Are you kidding me? I've seen one where they extend them. They
start basically with I don't even probably the Jeep logo and then build something that
holds like twelve people. I know, I know, I know. Okay,
So listen to this. Speaking of luxury items or things that have a
brand name that's associated with luxury, they did a survey here of luxury items
of all US adults. Now that doesn't mean they ask what I mean,
is all demos Okay, then they broke them down, but all demos of
adult Americans believe that there are regular options. Just seventy percent believe there are
regular options every bit as good as the luxury or or top brands. Thirty
percent believe you need the top brand. I'm in one of those categories who
believe you don't need the popular brands. You can find if you shout.
Now, that doesn't mean all everything is created equally, but it does mean
I believe a lot of these so called up upscale brand names and luxury items
have rested on their laurels. They have become a thing because if you look,
for example, a certain purses or cut logs and stuff that if you
look at the quality, the quality is no better than a lot of the
knockoffs. I mean, truly, they're not, and there's no way to
justify it any longer except for the intellectual property. I think what's happened to
them is that the quality brands have always maintained equality, and the outside brands
have caught up to that. That's what it is, That's exactly what it
is. So then the extra quality or the luxury items don't seem so luxury
anymore. I would argue that. I'd say it's distribution. There was a
point not long ago where if you wanted a pair of Levi's you'd have to
go to like Macy's or somewhere. Now you can buy Levi's at Walmart,
Costco, Sam's Club, online, Amazon, you can buy them everywhere.
So I think really distribution is what's changed. Well, yeah, but the
but the ball brands have gotten better too. It's about two different things,
Mark, Yeah, yeah, no, no, no, we're not because
Levi's probably makes Costco brand jeans now, but they have the Levi's label on
them, right, or they have Kirkland. No, they have Kirkland on
them. That's exactly what I'm saying. There are a lot of those kinds
of things. That's a whole different ballgame. You're right, there are a
lot of people who who will make their brand name and then out the back
door do a label for someone, or they'll white label so people can put
their own label on it. So in any case, as far as luxury
items, thirty percent of hold on Tom. I mean, you bet back
in the day you were somewhat And I'm saying way back. You were into
some luxury items that most of us, you know, weren't. And I
mean when you were on the news, you had to wear a nice suit.
Sometimes fine, some of these high high price attorneys and stuff. I
don't want my attorneys showing up to court and to see your suit. I'm
going to tell you the God's honest truth. I mean, this is just
the truth. When I was in my load up phase and I was making
money in my load up phase, I was a slave to having crap because
I thought that it meant success. I'm just being real serious. I hate
watches. I don't even have one now. But when I bought one back
in the what did I have to buy? Well, we a Rolex that's
exactly right, and I couldn't care less about it. I really personally was
a phony because I don't care about it. But I bought it. Now
that's the worst kind of right, that's the worst kind of buying because it's
a total waste. I didn't care about it. And the only thing I
cared about, I truly cared about, was if a vehicle lasted. But
I also wanted it to say something. And then I'm just saying and this
is why, Because when I was growing up, No, but you love
you love like your aircraft and your busy. Yeah, but my aircraft.
Aircraft had nothing to do with status, zero to do with it. It
has to do with fun and a passion and working on them and fun.
So but a lot of the stuff I bought was for the name because I
when I was grown up poor, I think I'm going to have one of
those some days. And so even though I could buy a wash, it
would keep time and be beautiful. I wanted to roly and and and I
called it the load up phase. But here's what's really cool is eventually I
didn't give a damn and then you do the shedding phase, right, you
can't shed fast enough? And and I think the thing about luxury brands,
Yeah, there were times when it meant something, But most of the time,
I swear to God, if people are honest, they do it to
impress others. Hi, Tom Martinez here three all three seven one three talk
three all three seven one three eight two five five. Let's continue with the
madness. Gene, what's going on with you? Gene? Welcome, what's
happening? Well, it's been three months that our drier has not been repaired.
Wait a minute, is it under warranty? Yes, sir, it
was. Well why wasn't it repaired? Why is it taking three months?
Well, we don't know, Tom, I have pages and page to start.
About May the third, we called series. My husband's pulling it up
in the afternoon. We had no phone calls, no text of anything.
My husband, he's the guy driving off in his truck. We live in
a residential neighborhood. So this is not like a police you know, high
speed. Hold on a second, now, are I need to ask a
couple of questions. Are you saying that it was never even looked at for
three months, or they looked at it and they're waiting for parts or what
sir. No, they came out and looked at it. Yes, they
ordered, and then they said they ordered parts. They wouldn't come out until
all the parts were here. We told them the parts were here. They
still and they say they're going to show up, but they don't. And
they say, oh, well we're gonna take you. So you do have
the parts right now? Yes, sir, we've had the parts for over
a month. Now. That's ridiculous, that's totally Yeah, honestly, I
mean I have pages and pages. I am my calendar. I'm I'm a
retired nurse. Okay, and I know our take progress, no date them
times. Okay, I know it's important. So this is what I do.
Okay. My end and I are in our seventies. I am retired,
but he still works. Yeah, he had missed four at least four
days staying home because I am slightly handicapped. I can't go running up and
down the stairs. I have a hip and joint problem. Okay, So
he comes home because the dryer in the washing the dryer in the basement.
He goes down, all right, so sorry, Yeah, on five seven,
they were supposed to come in. They didn't show up. No call
or text. We got people's names, Russell then, I Zie feel then
or Nesto is a text. Why don't we just you know, they should
just get you a new one if they're not going to fix it. Well,
they put part they put some of the parts in. But the one
text said I'll come back and he gave me work cell phone number. However,
the stuff that still needs to be done, it needs to be finished.
There's a timer and a thermometer will switch dally that need to be put
back in and then it should work because they put in a new motor,
a new fan, and the door handle needed to be replaced. But that's
you know, that's a very that's not a big item. How old is
this machine? Yeah? This this machine is maybe two years old. That's
ridiculous. That's ridiculous. Okay, So anyway, let's see five eight okay.
Rescheduled through five fourteen one to five pm, and he arrived at three
twenty. He departed at three forty three. He said the motor was shot,
needs to re order parts. We'll be back next week to repair it.
We talked to this guy. He says, no, you better not
do the service agreement. The next point. We're scheduled for five twenty two
in the afternoon. All right, hold on, let's let's do this.
Do we still have an angel over at Sears or someone we can talk to?
Kachina, I do not believe so, I don't think. I mean
it's Sears, man. I thought we had someone. There is only one
brick and mortar store in the state of Colorada. Well, no, Sears
is it's Sears. To trust me. They're the dinosaur too. They're a
dinosaur. They're they're they're gone. But how about and we get somebody.
Let's try to get somebody to call over there for you and try to stir
them up. Let's do that. Hold on again. We were we have
been promised. We have gone on the website. We have taken pictures of
the website that says your appointment time is I got you, And then they
do and then they don't show up. Okay, hold hold on, I'm
going to get hold on. We're going to get deputy doctor call over there
to seers and see what the hell they can do for you. All right,
I don't mind. I don't blame you for being frustrated. Hi,
Tom Martino here three O three seven one three talk seven one three eight two
five five. All right, what is on your mind today? And how
can we help you? As car day? And we don't have a lot
of time in this hour, but I want you to get your calls in
with any problems, questions and complaints three all three seven one three talk three
all three seven one three eight two five five, And we have our car
experts in today. I do have a few texts. I'm sorry I've neglected
them. Let me get to them right now. Okay, hold on there.
Okay, so we have one text here speaking of the hell Cat.
Somebody wants to know. Can you still get manual shifting cars? Most of
the time they're special order, but yes, so they're not just on the
showroom or they're not on the lot. Yeah, most of the time you
have to special order those. But you know it's more popular inside, you
know, some of the sporty vehicles like that. Here's my opinion that you
can't shift better than these new automatics. Do you think you can? I
mean, seriously, most people say they want manual shifts, think they can
get more power. Do you think that's even possible anymore? And I mean
I've tried a few, and I mean, how do you beat it?
No, I mean I don't think you can. I think you're right.
Some of the durability factors may be a part of it. You know,
you can definitely put more power through a stick shift than you can do an
automatic because you have fewer moving parts that it's gear to gear. You don't
have the clutches, you don't have the have a lot of the wear items
if they're going to break down when you push power. But you do have
a clutch You have clutch packs, yes, not internal clutches yet. Oh
okay, okay, okay, okay. So did they last longer if taken
care of it? Definitely? All right? Now another one here about hold
on, let me see where the heck was that? Okay? Do you
find that there is anything anyone can do to extend the life of their paint?
I don't know why anyone would ask this. I have not seen a
bad car or ship paint or bubble or any bad paint ever in Colorado.
Is this out of state? Maybe? Because, I mean, do we
even have paint problems at all anymore? I mean, keep it back east
now, I mean, with the way finishes are made, have you seen
any rusted cars lately? No? The finish is so much better than us
twenty years. Aspel is no longer. Rest about. The only thing you
can do was protected from the sun. That's going to be the hardest abuse
to it. So well, Washington, wax it. I mean there's magic.
Yeah, keep it in the garage, put a cover on it.
Yeah, well, some covers, God damn it. You gotta be careful.
Yeah. And uh, somebody asked about something to boost power for injectors.
You guys mentioned products all the time. They they forget the is it
are they talking about? PPG B? What is it called g P BG?
Oh BG? Okay, you're right BG that I was thinking about paint
by the way pp Okay. So now are they really what they're cracked up
to be? Do they? And why are they so good? Because they
make so much different stuff? Well, the biggest thing is their additive packages
they put together are so superior, you know, thegent But everything that you
guys use people can buy. Yes, you can consume local AutoZone AutoZone yep,
because they said they thought there were some of them possibly only available to
shops. Is that possible? I never get which one that used to be
there years ago? Yeah? Okay, So now basically everyone can get anything,
right, yes, yeah, google it? You know you can get
on Amazon. Okay? And uh, I noticed a trend online. I
hesitate to bring it up. In fact, maybe I'll bring it up next
hour on this Some of these European pharmacies are doing right now that I think
you're going to find fascinating. Fascinating, especially if you're on drugs and you're
spending a lot of money so we'll talk about that coming up. I'm Tom
Martine three oh three seven to one three talk seven one three eight two five
five Yeah, ad news, need advice, so you don't have the come
running just sus fast as we can show. Shooter's gonna help. Come man,
This is the Troubleshooter Show. No Tom Martino, Hi, Tom Martino
here, Welcome to the show. We are here to solve problems, answer
questions, and take complaints. Make your life just a little easier. This
hour brought to you by waterpros dot net for the best water systems at the
lowest prices. Get great drinking water for just fourteen hundred dollars at your kitchen
sink. Triple filter reverse osmosis three oh three eighty six two five five five
four. Welcome. Let's talk to Randy as a transmission question. We have
our experts here. We have Kevin Culkin from Sheridan Auto Tech, and we
have Jeff Fick from Chimera Transmission, and we have Randy on the line talking
about transmissions for a twenty twelve Honda accord. What's going on, man,
Randy? Yeah, I've got twenty twelve hundred cord that I used for Uber
got about two hundred and fifty thousand miles long, and I go into a
shop to uh get the transmission to a change, and they said they wouldn't
do it because of the miles on the vehicle. When was the last time
you did the transmission? Been a thirty thousand miles ago? What? And
was it flushed then? No, it's never actually been. Yeah, we
actually I was flushed at that time. But all I wanted to do is
haven't dropped the old s food out? Put new to it in and they
refused it. Okay, So why is that? Are they afraid? Yeah,
they're at that kind of millers. They're afraid that if anything goes wrong
and they're going to come back and say it was working fine until you touched
it. Why would it not work fine? What could they do? They
really couldn't. They really couldn't. And on the Hondas, it's pretty much
a drain and fill. When you do a service, you can't service the
filter itself. It's actually internal to the case, so you're literally draining and
filling it. So why they couldn't be blamed for anything? I mean,
if they see anything, they can point it out to him. You know,
or if they do notice a burnoorder or whatever, then then refuse it.
Can you put the old fluid back in? Say hey, you're coming
down the pike. We don't want to be a part of this. But
as a general rule, once you get you know, higher in mileage,
most general repair and particularly fast looped places will not touch it. Would Joe?
We do them all the time. Where are you locating, Randy,
I'm in north Yeah, well so well you would do Kevin? Would we
do it? Sure all the time. Yeah, you're closer. Vic.
We're just straight up with him. We tell them, you know, we
don't. We can't be responsible for anything that happens to it. You know,
with the fluid, because it's higher detergent, you can knock off different
things. That's what happens for all particle purposes. You've already extended the left
of that transmission blound what normal would be. But if he's doing it every
thirty there shouldn't be an issue. There shouldn't be a problem. Man,
you got two hundred and fifty thousand miles. I'm going to get another hundred?
Cool? Can he do that? Absolutely? He takes gi us how
to take care of it. Have you had it from new Now? I
bought it with one hundred and ten on it man, a little bit of
luck and some you know, some maintenance. You bought it with one hundred
and ten thousand miles. Yeah, I wouldn't. I didn't want to buy
a new car to burn up with uber miles. So I thought to use
one of a good deal. I've been taking care of it. I wanted
to Honda or Toyota. I got to Honda because it was a good deal.
And there's other drivers I know they have this car that over three hundred
six two thousand want that is incredible? Is that just because of that good
well yeah, that's they pay extra for the big h on the on the
grill the Honda they put it or it has quality, yes, and longevity
is it? Does Toyota have the same longevity? Very very similar? Kia
no no, no warrant. Kid is a warranty car. So I mean
you get the hundred under twenty and then you got a bail. Wow.
But the thing about it is is that for a car to go that much,
you've beat the system over and over and over again. So okay,
So as far as the UH, as far as flushing as opposed to changing.
What's the difference. What is a drain and fill? What is a
flush? When do you need a flush? Or is a flush just something
that if you like this gentleman, do what every thirty thousand miles, He'll
never need a flush, all right, He's just drain and fill. You
know other vehicles where we actually do a conventional service where we're dropping a pan,
changing a filter a flush, they're actually interrupting the cooler lines and basically
doing dialysis to the system, just changing out the fluid. Now, the
biggest problem I see with that is unless they drop the pan, all that
fluid has to go through the filter before it gets to that machine. So
all that contaminant that they're saying that they're getting out of there is not getting
out of there. It's trapped inside that system. So if you don't have
a removable filter, you shouldn't flu USh. If you have to get to
a point where your fluid is in such bad condition that you need to do
a flush, you haven't been doing your maintenance. So if you do it,
so do regular matular amount of This is the most cost effective means you
can use. Keeping that car on the road is no guarantee, but this
is the most cost effective way you can try to maximize the longevity. Can
a transmission usually last as long as an engine or longer. It can,
but it is actually a weaker link to the vehicles. That's what I meant.
So if all things are equal, you usually have to address the transmission
before the engine. Correct you'll have to address you know, engine components.
But typically you know, having to do something like an engine or a transmission
overhaul is much much more common than having to do the old diesel trucks and
stuff. You go through two or three trainees for every motor. Michael,
what's going on with you? Uh? Yeah, this is I got twenty
thirteen NIO and it runs. You look, oh, two hundred and two
hundred and seven hundred, two hundred and seven hundred and thirteen miles two hundred
thousand, two hundred seventy seven hundred right, yeah, two hundred thousand.
Wow, I just flipted. I keep it up. It's beautiful. I
mean I used it for our door dash. I worked for door dash,
so I put have I changed by Oh even though I don't need to,
I change it and I keep all night thrill it's up in there. How
often how often do you do your oil? I've been doing it for the
last five years. And how long have you? No, no, no,
What I mean is how often do you do it? Jeeves? And
every time I have no extra money? Even though I got to oil said,
they said, you don't even need that. Oun't just do it anyway?
Mike? How long have you had the car? Wow? Oh,
I think I got one year old. It was one year old when I
got it. Oh my goodness, so you have really really done well?
How long do you plan on keeping it? As long as the engine runs?
And it runs beautiful now except for one thing. It's starting to mess
up on me, and I can't figure out what it is. What is
that there's a run beautiful, but all the time anything happens. Was like
when I come to a stoplight, or if I stop the car, and
if I take off a little bit too quick, like well mount too quick,
it'll start bagging out on met the ball out and the RPN to go
out, and it's like jerk and jerky. And the only way I can
get rid of it is if I turn it off and turn it back out
and it's running beautiful, a getting too I take off, come to a
stop and take off to fast. Only do you take off too fast,
you get hrky jerky, a lack of power, and then you have to
reset it. What is that, Jeff? What is that? Well?
I mean he said that the RPMs are going up, but the vehicle's not
following those RPMs. So in all the words of the engines racing, but
it's not pulling. Is that what you said, Michael, that the engine
races, the RPM wows up a little bit and the angel bug out?
Okay, what do you think? More like a mass there flow or a
throut, a position sense or something like that. Sturdy, not as simple
as a clutch. No, it's not a madic in the miracle. A
two hunard pack two hundred thousand miles CBT is unusual in and he's very very
unusual. Yeah, he's done well with that, so that transmission could be
on the way out. Well, I don't want to cast any shadows on
him, but yeah, that's overtime. Yeah. How how long do they
normally last? You know, one hundred to one hundred and twenty five.
We've had some of the replacements that we've put in because we couldn't get parts
to build, so we've gotten dealer replacements and I've seen some of them those
go out in a year. What yep? Now, Nissan is has been
changing their warranty program on some of them. They used to be a twelve
twelve warranty on them, and now some of them are bumping them up to
three years. So if he needs a transmission rebuild, what does that cost
with that? On that one, he's probably looking somewhere around sixty five to
seven. What what car that you and you want to He wouldn't put that
into that car? Right? No? Oh? No, I mean it's
a good running car. I love him, but why does Why does resetting
it help him? When he restarts it, he's just shutting it down and
it just it goes back to zero whatever it was. The airflow sensor goes
back to base and then it comes up again. Yeah, okay, all
right, But in any case, Michael, you're on borrowed time, is
what they're saying. That's basically what they're saying. Hey, I want to
ask him something though, Hey, Michael, no one knows your last name,
so be completely honest, man, do you ever door dashing, like
take someone's fry or pizza. You know, honestly, Tom, I'm gonna
tell you the truth. Years ago, I used to be a chief.
Are you in the prison? A couple of times? To be a chief,
I gave my life. I would do. God, I haven't stolen
as much of the candy bar for the twelve or five years now, Okay,
I would not. I mean, do you think there do you think
there are people from door dash that taste the food? I don't know,
and I don't. I wouldn't teach your bags when you pick them up from
the grocery start or from the sun. Are staple shut? Yeah, that's
true. They wasn't staple to staples and get into it. Maybe there's a
couple, but I don't. I don't. Yeah, it doesn't seem like
they have even time to do that crap, to open that up and steal
some fries and come to think of it, you're right, those every time
I've gotten food has been sealed and you want it to be. Yeah,
they're staple. So my god, a stapler is ninety nine sense. Just
take a sip of your milkshake, Mark, take a what take a sip?
Yeah, yeah, but they don't put the straw in it. That's
the thing anyway, three oh three select they don't carry extra straws. So
what do you think about the latest polls showing that Biden is uh almost where
he's ahead of Trump? You know, I love different polls and everybody else
on earth. Wait, are you guys seeing this a ten point spread?
Right? And what is it? It's Fox News, isn't it. That
was Michigan? Okay, yeah, okay, it was Michigan, heavily demographic
blue state. All right, people, I guess what time California they're ahead
ten percent too. Oh you mean Biden's ahead ten percent in California? Yep,
Well we got more coming up, folks. Hi, Tom Martino,
you're a troubleshooter. Three zero three seven one three talks seven one three eight
two five five. Let's uh talk about cars or any problem that you have.
There's another thing I'd like to talk about too, and that is something
called d e I. Now that stands for diversity, equity and inclusion.
Now, years ago, this is truly fascinating to me. Years ago,
they wanted to get mainstream people everyone on board with this program. Okay,
now by the way. On the surface, it sounds great, diversity of
people and equity and inclusion. Who doesn't want that, right, But it
became a political statement for wokeness DEI and to get a lot of they wanted
to get a lot of conservatives and rich people and investors on board. So
they summoned a study by the way Blackrock, Well, Blackrock didn't really some
of the study, but they used the study as their ammunition. And for
those who want to know who Blackrock is, it's one of the largest money
managers, or the largest in the entire world, and so it's basically who
runs the Democratic Party now Blackrock. Here's what's amazing about this company. Blackrock
puts out advice on what makes a good investment and what makes a bad investment.
Now, they used to do that totally based on fundamental financial matrix.
That's what they did. That was it how much do you make, how
much you spend, what's your research and development, what is your place in
the marketplace, what is investor sentiment? You know, in other words,
fundamentals what makes your company a good investment? And people would follow, not
just people who invest in Blackrock, but the entire financial industry went the way
Blackrock told them to go. Then Blackrock, which is an amazing phenomenon.
The leader of Blackrock, who is a die hard, woke liberal Democrat,
wanted to change things and he wanted to do it by getting to someone's pocketbook.
So in their analysis, instead of doing just financial matrix, they added
other things like what is their carbon footprint and what are they doing for climate
change or to help the climate. And they're also ADDEDDI diversity, equity and
inclusion. And Blackrock on its own started concluding investments are good or bad based
on social issues as well as economic issues. So imagine that you could have
a screaming great company in all areas of finance and economics. But if they
perceived you, and I mean perceived you to be top heavy with whites,
or you didn't have enough women, or you did not do enough to combat
climate change, then you were knocked down down a few notches when it came
to investing, and as a result, market value for these companies hit the
skids in some cases, so they were forced to institute programs to reduce carbon
and to fight climate change and to do DI in order to get into the
good graces of Blackrock. That's social engineering. That's what that is. That's
social engineering. So when people challenged Blackrock, they pointed to a study,
the McKenzie study, and said, well, the McKenzie study showed that DEI
is good for the company, and companies that have more DI are more profitable.
And they went on to show that those companies, other companies who are
advanced in fighting climate change are also more profitable. So all of a sudden,
these billionaires and these these investors and these investment advisors and all of these
underlings not even associated with Blackrock started spreading around the buzz if you want to
be profitable, you gotta be woke, you must take a social stand.
And then it started including lbgy TQSUVWXYZ whatever. I don't get these letters,
and I don't want to insult people, but let's just say a to Z.
So you have that, you have climate change, you have DEI,
and any other social issue that Blackrock deemed as important for profitability now became it
was for profit not social engineering. And I swear to god, the entire
country started looking at things differently, Like people said, well, why would
bud Light make such a stupid mistake During National Women whatever. They were celebrating
women, and they send this bud light to a transgender woman instead of any
of the number of women, and they may so they ask why would they
do that? And in other words, people also asked why would Disney make
such a big deal, why would these other companies do that? And the
answer was they were sucking black rocks ass thinking we're going to be profitable and
we want them to recommend us. And that's how you social engineer, and
you put matrix in that have nothing to do with reality. Now why do
I say it has nothing to do with reality? Yeah, but a lot
of those companies tom have changed course, like Nike and Walmart, and almost
all of them have just completely gotten rid of the DEE. I was about
to say that the peddlers of wokeness had a root awakening, because this so
called McKenzie study that everyone based everything on was recently challenged and there were dozens
and dozens of economic professors and academics who could not duplicate the findings using any
data whatsoever. McKenzie's findings failed and they could not substantiate them when challenged.
So all of that bs that we heard about, all of this being good
for business turned out to be lies? Aren't they when they have a fund
like Blackrock has a fund and I know Texas pulled out the school Teachers' union
of eight point five billion or something crazy if they actually lost money, aren't
they also a fiduciary? Isn't it illegal to mislead people? Well, yeah,
but Blackrock is pointing to a study the remember they're not. But really,
long before that study, Blackrock was always citing social things as a driver
for investing. So what Blackrock was trying to do this, this liberal woke
giant firm was trying to social engineer by basically saying to people, well,
if your company doesn't lockstep in line with us, we're going to give it
a bad rating and you're not going to get a lot of I swear,
and your stockholdings are going to go down too because the value will go down.
And so black Rock has gotten into hot water over this kind of shenanigan,
and they've recently been stepping away from environmental social governance wokeness for investing.
I don't understand why there's not more lawsuits. Let's just take bud Light or
any anything that is publicly traded they're supposed to do what's best, and I
mean that what's best for the sheriffs, right, I don't care what it
is. And when they make decisions that are not how come they're not held
accountable? Well, because the decisions are made believing that's going to help the
company. No way, no way. Anybody that worked for bud Light would
think mulaney was going to help that product line. Budline sold to people at
NASCAR, And by the way, Target also took a big hit in values
when they had that little transgender area for kids. Bud Light's still down till
this day. Bud Light is down over twenty five percent. In most other
beer brands like Cores and michelob they're up anywhere from ten to twenty right,
that's right. Yeah, So anyway, we got we gotta take a break.
Three all three, seven to one three talk, Ted, You're up
next. Okay, Ted, you have a two thousand and nine Kia Sorrento.
Can you hang on for a second? All right, hang on,
We'll be right back to you. Hi, Tom Martino, your troubleshooter.
Three all three seven one three talks seven one three and two five five.
Ted has a question about two thousand and nine Kia Sorrento. What's going on,
Ted, I, I kicked the car. It wasn't running, so
I took it to a shop had a toad and the first shop said,
and needs a new engine. So I took it to another shop. They
said, yes, it needs a new engine. Yeah, I could probably
find you one. So he found us one out of California. How many
miles were on that, I'm just curious. Originally it had about one hundred
and twelve thousand miles. So just pass the warranty that covers everything you know
on Akiya. Yeah, that's that ten year, one hundred thousand one.
That's a great warranty. So anyway, what did what happened with the engine?
Well, they said, I really didn't get an explanation why what happened
to the original engine, just that it needed a new engine. So we
agreed, come on, Wanning, California, come on two thousand dollars.
Wait a minute, they were going to do they were going to do a
used engine. Yeah, and it was found leant in California that only had
sixty eight thousand miles on it. Okay, but was that just for the
engine or the installation too. Oh the installer. It cost me almost six
thousand dollars to have this done. Okay, got it. We get the
car back. It runs fine on the way home, and then I make
up some for sale signs because we have other vehicles who don't need that and
we intend on selling it. So a couple of days go by, I
finally get the for sale signs in it. We take it over to Walmart
in Parker. It sits there for a couple of days. I get several
calls on it. In fact, but because I'm asking ten thousand dollars for
it with a used engine that only had sixty eight thousand miles, and it's
a four wheel drive SUV, so I figure that's where ten grand? How
is it? How is it running? How was it running? After the
job? It was perfect? But then we bring it back home and we
go to dry the next day and it's got no power. All these lights
come on, the airbag light, the four wheel drive low light. Yeah,
what did it turn out to be? Man? What did that turn
out to be? Well, we took it back and they still have the
car Ego Automotive and then he tells how long has he had it? This
time about three weeks. Okay, but and he told me there's a third
This engine we bought came with a warranty, a one year warranty, but
it's with a third party insurance. Yeah, but this doesn't sound like an
engine problem. Had you had a used engine put in the car and then
those other those other symptoms you explained don't sound like an engine something more like
a voltage issue, you know, when you're having that many lights come on
at one time. Yeah, have you ever had the jump? Since I
haven't ob one, you know, tess thing and I plugged it in and
it gave me a callde for a switch, So Ted Ted, Ted,
listen, if you had a used engine put in there, okay, and
it was running and now you have some other problems, it's probably related to
that. But it doesn't mean the engine is bad, right, So I
don't understand. Oh, I'd like to know if I can get my money
back for this and just go get my car back, your money back for
the engine. Yeah, how could you ever get your money back for an
engine? How? Over what Ted? What you're saying doesn't make sense.
You had them pull out the old engine and put in another one. Now
assuming they really did that, Okay, they did the work. Now you
had some complications, Okay, they should probably fix those complications if it came
as a result of the change it. Yeah, what are they saying is
wrong with it? Well, there's the cam shaft or the the timing belt.
Oh wait, I mean they're saying they're saying there's something wrong with the
engine. Yes, okay, okay, you didn't explain that before. You
explained electrical problems, so so there is something wrong with the engine itself,
right, But when I took it back, I just told them, well,
the airbag light's on and the four wheel drive low light is on.
And then they told you you have a problem in the engine. Right after
a few weeks, what did they And they said, there's something wrong with
the camshaft. Well, it's I misspoked on that. It's the timing chain,
okay, and that seems about out right if that had about sixty thousand
miles on it used, Yeah, not so much, not so much.
They don't have to be changed, no, no, And they wouldn't change
that as part of a normal used engine. Did they say that's the only
thing wrong with them? Probably? Fair? And they're waiting for the third
party insurer to know if they're going to cover the parts or we got to
pay for them. Okay, that's what I want to know. Now,
when you bought this used engine, did you what did they tell you the
warranty was? They didn't till last week? Okay, but ted, did
you ask about a warranty? I mean, you know, you have some
responsibility in this. So when you took that in there and they said you
need to use you need another engine. We found a used engine. We
found a used engine and we can install it and it's going to cost this
much money. Did you ask about a warranty? Yeah? Yeah, Okay,
where's the warranty? What does the warranty say? Well, he said
it was covered for a year, but then I find out just last week
that it's the third party. He probably bought it from LKQ. Where did
do you know where you bought the un No, that's where I would go,
you know, that's how that's how the warranty works. When we buy
an engine and sell it to a customer used engine, used engine, LKQ
is the nationwide warranty for it. But I don't wait for them to tell
me how to deal with my customer. I take care of my customer,
but Q will then reimburse me. Do you have the name of the warranty?
No, they don't member which place? They don't say no, And
it's not on any of my PaperWorks that I came from. The Eagle's a
big outfit. They're not going to screw around. What do you mean Eagle
the place he had it done? Egout of motive? It was that said
Parker, gep Eagle. I thought he said Ego out of moment. What's
the name of the place you went to. It's Eagle Automotive in Parker.
Oh. I've got about eight or ten stores. They're not going to play
around with us. Okay, they're they're pretty good. Yeah, yeah,
and I agree so far he's been legit. But I I called them to
find out what's going on. The woman tells me she'll have the man call.
He never calls me. Yeah. We have to stop by there the
other day to figure out what the hell. Yeah, hold on, I
don't blame you for being upset not knowing what's going on. We're hold on
a second. We'll see what we can do to help you out here.
Hang on, Hi, Tom Martino here three oh three seven one three talk
seven one three eight two five five. Now let's talk to what are we
gonna do about this place? Ted? We don't, we don't know.
What are you sure? This place was called the Eagle Automotive. There's two
places in Parker called Eagle, neither of which are the one I was thinking.
Yeah, does your actual invoice say, Ted, who did you do
business with? Motive and diesel? Yeah? That's what is a content?
It's a different goal transmission automotive and diesel. It's an okay, okay,
okay, So that's an independent shop. And do you have a copy of
your warranty? No, it just says used engine assembly engine has sixty eight
K one year parts warranty. Okay, it does say that. That's good.
That's good. That's good. So what do they say there? Now?
What do they say about that one year parts warranty? Well, that
they can you can't call them. I guess they just email, use email
and of the third party and quick cotton, he said, normally they're quick
on responding. But in MI. But you see, I don't think you
have to worry about that. I think they're the ones that have to warranty.
If that's what your invoice says, I need you to send us.
You know, Kelly, we can't handle this without looking at his invoice.
I need to see what he's reading about that warranty. Yeah, ripped up
news. You need advice so you don't have to come running. Just as
stas as we can. Shooter's gonna help coming. This is the Troubleshooter Show.
No Tom Martine, Hey Tom Martino here, welcome to the show.
It's car Friday. It's a crazy damn show. Do you realize we actually
have two shows going on. You don't even know that. We got one
on the air and went off there three oh three seven three talks seven one
three eight two five five. Now listen. I know Ted's worried. I
can hear it in his voice. I can hear his wife and and and
here's the thing, Ted, I need to see the invoice. Here's the
bottom line. You bought a used engine. Okay, Now, with a
used engine, you said, came a warranty. It sounds like the warranty
is only warrantied for parts. It sounds like one of the parts probably went
bad. And if it is, the timing chain here's the from what I
just read, from not read from what you told me, it sounds like
that that would be covered, but you'd probably have to pay for the labor
for changing it out. That's the that's one of the risks in getting a
used engine. However, if the problem is you want your money back,
I really can't help you with that. There is no money back guarantee unless
they cheated you. I don't think they cheated you. I think, yeah,
I don't think that. I think you bought a use I think you
bought a used engine and you got the luck of the draw and you got
now another issue. We don't know what that issue is, and we can
have someone called down there and work with them to try to see what they
can do to help you. There's no I think they should pay some of
the labor because it happens so quickly. Yes, I do too. I
do too. So we can have someone. We say in there on the
paper that I will send you that you have fifteen days or bring it back
in fifteen by fifteen days for an inspection to backworking conditions. But no,
we're so for one, what are you saying we have fifteen days to dispute
it, I guess, But what do you mean to dispute it? What
does that mean? To dispute it? We have it for If we have
it like for two months, we can't dispute it. You have fifteen days.
No, I don't think there's a money are you saying like two week
money back guarantee? Well, no, it's their thing in the paper here.
Let me find it. Don't worry about it. I need to see
it because I'm very confused. All I know is this, can we kachina?
Can we give this the deputy dollar to help this guy over at that
place. We're gonna make some calls for you. Okay, Now Jay's got
a comment on your situation. Jay, go ahead, what's your comment on
his? Uh? His? Kiah? Hey Tom? Hey man? Multiple
lights going on like that. Usually the computer is looking for grounds and I
can't find him, so it turns on all kinds of different lights. Sounds
like they mystic ground strap or a junction or a bunch of ground. Why
are they telling him now he needs a timing belt? I mean change you're
guessing they might be guessing. They may not be that. If all this
lights are popping on, you can almost bet with an engine and swap.
Someone missed the ground strap or a junction block or all a lot of guys,
what do you think? Sounds like it's possible. That's why I said
vaultage, you know, vaultage ground At first, that's what the guy told
us, but then they told him he needed some kind of timing. Jan
I'm wondering they're trying to take him for a ride. It could really be
possible, because it terns like you need to sear up the first problem and
there you know, and thank you. I recognize that you've called before with
the stuff and I appreciate it. So we'll have to tell Deputy Dollar that
to help him. Three oh three, seven to one three Talk Gary,
Hi, Gary, what's going on? Hey Tom? I've been wanting to
call for a while on the following thing. It's two part, but one,
I'm curious what you're Friday after and auto guys think about the boutique oils
that are available, for example, An's Oil, Royal Purple, Schaeffer,
et cetera. And then the second part of that question is is there anything
to these DG products? Man, We talked about that too. Yeah,
we talked about both these topics. We talked about the designer oil in previous
shows, and then we just talked about BG today. So let's take BG
first, guys, But let's talk about BG in general. You have all
kinds of BG products, yes, and you think they're solid. I like
all of them. Yes, yeah, I've never had one fail on me.
I mean between their and it's a lot of overkill. I had a
conversation customer call just for this question too. But if you use full synthetic
oils and everything else, why do you need MOA? But you don't need
it, but it's just a little bit extra. What's MOA the motorol adadive.
I'm sorry, BG's motorol additive. So if you used the top of
light oil, why would you need to put BG in it as well?
You don't have to put it in, but I just think you get an
extra level of protection for twelve bucks, you know, best twelve bucks spent.
Now, as far as the designer oils, there's really nothing wrong with
them. They're good synthetic oil. But they're not the best synthetic oil like
they say, they're just good. They're all good right now, I don't
know. I mean the biggest thing I AM Oil did wrong is they're marketing.
I mean, tell me of some guy's garage. The multi level right,
yeah, so what do you not think about the product AMS Oil sell
itself is probably one of, if they not the best oil on the market,
whether it's it is truly it's a fantastic oil. Okay, So when
you're sticking with the name brands themselves. But aren't most synthetics created equally,
No, they definitely aren't. What do you like about ams oil so much?
It's well, they've got a much higher share rating, they've got a
higher boiling point, they've got a better poor point, they have better lubrocity,
they're overall probably the best mobile one can have a commercial operation use them,
can you? Well yeah you can't. They're just very expensive. They're
cost prohibitive to resell and everything else. But the Royal Purple was up there
up there too, ye yeah, so it's Royal Purple. It's another oil.
You know who makes that one? I'm not who's who's at it is
at a multi level marketing thing too. You can buy them that's made it
while he was alive, so you know, and then mobile ones you know,
right, up there, probably tied with Royal Purple and all ectual on
the base that they start with. It was the first synthetic, wasn't it.
I believe. So I don't know. Yeah, so everyone has a
synthetic now though every major brand, right, most authors and most of your
auto part stores, you know, they carry a synthetic, and a lot
of times if you look into it, they're actually rebranded from a major brand.
Gary, what do you think have you used AMZ oil? Well,
so I bought it use twenty twenty Honda Odyssey recently, and I because of
that purchase, I sort of stumbled on this subject. And I became rather
convinced about Shaefer oil after reading about it and talking to a mechanic and boulder
that I trust. And then my neighbor worked in the Audi Volkswagen dealership for
a long time and he's pretty high on the BG products. And so I'm
just trying to put two and two together and see what, you know,
see what makes sense? The uh, the shape, I mean, it
seems to be fine, But how do you really know? I mean,
you put it in your car and you drive right, you can't tell.
No, it's a long game. It's definitely a long game. You don't
know right away, you'll know in ten years. Yeah, but you're gonna
be hard pressed to find a mechanic that doesn't like BEG products. Yeah.
Okay. Well, the thing that makes me a little nervous about them,
or maybe not nervous that the suspect might be better, is the is there
uh there their their mechanic use of payback. You know, you give them
a little the little silver discs in the in the cans and stuff, and
they get they get kickbacks on that, so you know it's a quarter.
I agree they might be good, but there's also that aspect of it where
there there's definitely a financial incentive to sell the product. I don't know if
they still do that, do they? I couldn't tell you the last time
I even found one of the coins. No, I haven't seen one of
those in a long time. You know, ha k can there's a silver
there's a no, there was a gold one in there that was worth a
dollar and the others are worth a quarter. So what does that mean?
What is that? Well, it's just the mechanic can get a kickback from
the no when the dealer comes out to restock the shelf. He'll pay them
for Oh, it's just pocket change for the mechanic. It doesn't amount to
anything. Okay, Well, anyway, thanks for calling Gary. So Susan
has a Hyundai. Go ahead, Susan, Oh hello, Hi, I'm
very nervous. I didn't on the okay, so the radio. So let's
help you out here. What's the issue with your engine? Okay? So
try to make a very long, complicated story short. Yeah, September twentieth
of last year, my engine went into limp mode and how to check engine
light go on around the Royal Gorge area three hours away from my Oh,
I was coming back from visiting my sister. Had to have it towed five
an eighty dollar bill had it Tota Rapaho, Hyundai Rapo. I had it
for five months. Why five months? Well, mechanic issues, management,
I don't know. I got the run around for a lot of things.
God my car also corporate hun Day. I got a new engine eventually.
Oh good, Yes, So got it at the end of February March area.
I have on my notes. I'm in my car, so I don't
have them with me, but around Februar March area when I got it I
knew it didn't seem right. It felt different. Everybody's like, well,
you had a loaner for five months, Da da da da da. It
was a little nicer cars than my car, more power whatever, so I
kind of blew it off. Well. During that time, I also had
to have another toe because they gave it back to me and I got stranded
on two twenty five during rush hour for two and a half hours on a
front so they gave me a loaner car. So that's how I got a
loaner car for five months. I went back to visit my sister with my
granddaughter a couple of weeks ago, same area around the Royal Gorge area.
My check engine light came back on the same area. Avoid that area.
I know. I was really nervous too, and we were joking about being
getting broken down to we we shouldn't have done that either, But hold on,
how many miles on the new engine? Well they it's still they never
you said they replaced it. You said they replaced it. Yeah, so
they kept it at the I'm got about fifty seven thousand miles totally. When
it went into the UH in September is around fifty one thousand miles. No,
No, I'm asking the new ende. She's got about six thousand on
it. Okay, okay, yeah, all right, good, So you
got a brand new engine in that thing, So what's going on? Okay?
So then I get it back and I and I'm made an appointment because
I'm I have one car. My daughter's out of town. I'm using her
car. I take it to Planet Hyundai finally, because I'm just I need
to find somewhere away from this area I live in Aurora. Planet has been
amazing. They have found they found three things wrong with it and then finally
a fourth thing wrong with it from the installation of the other thing. That's
all been taken care of. Where do we stand? Where do we stand
today? Susan. I'm waiting for it to get the last exhaust mount done,
and I'm expecting it today. But my problem is with Corporate Hyundai because
my case manager, I have a case two case numbers actually open with them.
They said I can get reimbursed for car payments or rental cars. They
said I can get reimbursed for both my toes. And that's what I'm looking
for. And because the check engine light came on and the previous case manager
said they can't pay me it because it's opened again. Are still ongoing,
which it turned out to be the same thing. But I've asked to talk
to a supervisor. I can't get a hold of anything. Okay, hold
on, I think I think, hold on, hold on, I got
to take this. Hold on, We'll come right back to you. I
think we can sum this up pretty quickly and maybe make some phone calls.
I'm talking to Joseph Canna right now, a certified financial planner, and we're
talking about the guaranteed pension annuity that he thinks is great for you for retirement,
and so do many other people who have him. And you know,
I'm going to full transparency. I bought one myself. Deputy doc has one,
and there's a place I believe in everyone's portfolio for a portion of this.
And Joe, what do you like about it? Or no? Jordan,
I'm sorry? Is Jordan's his son? Both, Jase. It happens
all the time. But the point of it is is mailbox money. You
know this, If you adopt knows this, you have money that comes in
every month, month in, month out, and you don't have to worry
about that stream of income running out unlike a regular four one K, unlike
stocks, bonds and regular iras. You know, that is the fear is
did I save enough money or will this pay me for the rest of my
life? With our guarantee pension account, that gets that fear way income for
life. And if there's anything left over, you say it best, they'll
leave it on the table, right, it goes to your family, that's
right. And one of these things we want to talk about is they can
do it at a younger age and contribute to it for for over the years,
or they can convert maybe a lump sum of money they have or inherited.
Correct. Yeah, and any retirement accounts. I've been seeing a lot
more younger people starting retirement accounts earlier because we're seeing parents, We're seeing the
solid security dilemmas that's going to be coming up. You know. These is
why if you have any four one K from old employers, if you have
any iras and inheritance, like you said, get that money still earning some
growth in the market booth, get protection from the losses. And that's what
this guarantee pension account does. Yeah, and when we say guarantees by the
way, it's guaranteed not to lose any principle, guaranteed not to lose any
gain along the way, and then guaranteed income three all three seven seven nine
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Myway dot com. Hey, And speaking of retirement type of stuff,
what about estate planning? Do you have an estate plan, a will,
a trust, maybe a combination of those, or maybe you want to do
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what you need. Nine seven zero eight one eight eight one nine eight law
KP dot com Hi, Tom Martine, you're a troubleshooter three all three seven
one three talk three oh three seven one three eight two five five. So
I think it boils down to this suason. A lot of times when people
have warranty work done, they are sometimes reimburse consequential expenses. Is that really
what we're talking about? It all boils down to that your car's being fixed,
but you're not getting reimbursed. Is that right? Correct? I have
two toes and I was told that I need to get reimbursed from and I
was told for that by a Hyundai roadside that they would reimburse probably. Well,
they're pretty good people. But I want to know is how much?
How much is the uh the whole total? Oh that's a good question,
because I do can't do it in my head really fast. Reason. I
mean just roughly, so five eighty two forty for toes and five months of
three hundred and twenty five car payments. That about twenty five hundred doc did
instantly. Okay, And what's the last word you heard about that? Did
you submit a spreadsheet? Uh? No, but I submitted the required documents
through Hyundai Corporate, through the case manager. And what did they say,
well, last I spoke to the last they were going to look at it,
and then they said they had to wait until the car's finished where it's
at currently, which I totally understand. I got a call from uh Anika
earlier this week and she was she just was, she was not very very
friendly at all, and well, did they say they would pay it?
What did they say about it? Well, she told me that I was
finishing that they were going to close this out, and she was talking about
one rental and I'm like, well, that's not the whole story. So
did she say to submit it to me? No, she just she just
said she called me back on Friday, and she hasn't yet to call me
back. I called the next day to talk to a supervisor, a different
case manager, and they told me they called me went back within twenty four
hours, and they haven't done that. Yesterday at noon was twenty four hours.
And then I called where my car's at and they still are working on
it. So I don't know where she got that the car was completed.
I just want to make sure that they don't give me a run around.
I need to know where things stand. I don't know where anything stands as
far as getting reimbursed. Okay, do you have one contact right now there?
Yeah? When you call him, you call this person your case worker.
Is it the same one you have case manager? No, I've had
three. So your latest case case manager. You have a name and a
phone number I have? Yes? I yes. And if you call that
latest case manager and say two things, One when can I expect reimbursement?
And two do you understand my car is still being worked on? What will
they say? I haven't. I was waiting for her to call me today
and she hasn't called me yet, and personally, I really don't want to
speak to her because she's very confident and this her is not your case manager,
right, Yes, it is my case manager. Oh, I thought
you said him. I'm sorry, or speak to her? I know.
So Annaka called me earlier this week I think it was Tuesday, and said
my car's done. But she wouldn't answer any of my questions, and I
felt like I was trying to get the run around of some sort. And
I said, listen, all right, I don't want to talk to you,
she said. I said, can I talk to someone else? She
said, there's no one else in this company that I can talk to other
than her. I tried the next day to call another case manager see if
they can help me. They said, absolutely not the only person in coffee.
No, that's okay, that's okay. I mean, I just don't
know why you're not getting answers, like when you say, just flat out
what about this expense or this expense? What does she say? The first
time we've talked together to each other, it was not good. She wouldn't
tell me anything other than the fact that But did she say we're not paying
those expenses? No, Hey, Susan, got make a suggestion. Why
don't you see if she has an email? So you have something in writing?
And you know, yeah, by the way, she does she have
an email? Probably, I don't know what it is. I only talked
to her once I called them. And how did you submit her? How
did you submit the expenses you have via email? Through the guidance to Hyundai,
through the guidance of the instructions of my very first case manager told me
what to do once once I got the information. So you submitted all of
that so far already? Yes. Then the second case manager called me and
said, we don't have these attachments. I said, really, because I
thought I attached them, and she goes, oh, I need to check
again and i'll let you know. Well, then last Friday, when I
found out I had more problems, it was the last time I talked to
myself. Okay, so right now you don't really know what they have and
what they done. I don't know what's yeah, and I don't know technically
my car's not been closed out yet either. Maybe that's why she's not calling
me back or answering I won't. I don't want to talk to her,
Okay, I just want to talk to someone else. But but she is
your case manager. Yeah, I guess I would. Wait. You know,
she's like she said, they can't do anything until the car is done
and delivered. So once the car is delivered, and then if it goes
a week without any kind of information, then I would start to say,
so, when is the car is going to be done? Hopefully today?
Okay? Well no, they said they anticipated the part to come in yesterday
and it should be done today. I sent a text approximately forty five minutes
ago just saying, hey, I'm just saying just to get my car back.
I just wonder where it stands and I did get an unknown caller while
I was on hold. I don't know if that was them or not or
anybody, but I didn't answer it. Here's what I want you to do.
I'm going to mark this down right now here. Here's really I think
what Kevin said is so logical. I think what we need to do is
this, you're looking, let's get your make sure your car's done. What
if you have a call back once she gets the car. That's exactly what
we're gonna do. I'm gonna mark this pending here. And what I'm saying
is get your car and then and then organize your expenses so we can see
exactly what it is and then will help you. We'll call for you.
You know, we've had good luck with Hyundai. I don't think you're going
to have a problem. I really don't unless there were some ridiculous expenses you're
trying to get and it doesn't sound like no. And maybe possibly one other
Uber and that I had to take last weekend because I had no car for
the entire weekend. And then what do they say about Uber? Usually they
say a rental car or a car payment, not both. That's the thing
but this is a whole difference. That's my other question, and I guess
I can. And by the way, just so you know, I know
this, you're not going to get both the car payment and your rental.
Even know the car payment was a long time ago and now this is kind
of the same. But you're going to only get You're going to get one
or the other. If you were renting a car, they're going to pay
for your rental. Okay, if you were. My car payments are higher
than any ubers and rentals that I put out currently, so that's like those
the car payments. Okay, so you're not charging for the rentals, No,
I did pay. You can't have both, is what I'm saying.
If they pay for it, if they pay your car payment, you have
to pay everything else. If they pay your rental and your Uber, then
then they pay your rental and your Uber. That you might be confusing them.
They're not going to pay for everything. I understand that, but that
was I'm thinking it as two separate issues, which turned into be a continuous
issue. Right. I thought this was a completely separate issue. But they
still only pay one or the other. Okay, So then and then my
question for you, is do I attack on another another car payment because I've
been out of the car for two weeks, or do I know you have
for whatever time you're without the car. If you're without the car for a
full month, that month's car payment. If you're without the car for two
weeks. I don't know if they would partial it. I don't know how
they can't. I don't know. But you don't take okay, you don't
take the whole month. And I get I understand that. I'm just saying.
And by the way, Hyundai's probably the only one that does consequential damages.
So I loved Hyundai, and I just I've not had this car has
not been good for me because on top of all this, my anxiety of
it getting stolen, my previous car getting stolen, and all the break ins
that it happens on this car has not been good either. So are you
going to go for your car payment? Yeah? Okay, all right,
listen, call us back. I got all my notes here. Call us
back and we'll I have all our notes here three h three seven to one
to three talks one three eight two five five. So, guys, I
don't know of any other manufacturer I don't know if you guys do. Do
you know of any other manufacturers that pay expenses? No, not at all,
the ones on more else. Yeah, I've never heard of such a
thing. And they haven't really given people a hard time unless they try to
milk it. I do know. They don't like paying for ride share.
They'd rather you rent a car, I guess, unless it's going to be
a day or so, but or a car payment. But you don't get
all three. Okay, you're gonna get one or the other. Uh,
you're you're not going to get all three. You can't pile them up.
You don't get the car payment. And then they pay for your rental.
They'll they'll pay for your rental if it's reasonable, or your car payment.
In fact, I think they can pay whichever is less. I mean,
I really do. But again I don't have that in front of me.
It's been a while since I actually read the terms and conditions. Hello Tom
Martino here in three oh three seven to one three talk three h three seven
to one three eight two five five. So a word about warranties with everything
everything, no matter where it is, what it is, most of the
time, warranties will not pay for loss of use. Most of the time,
warranties won't pay for any kind of consequential expenses as a result of loss
of use. Lately, that's been a big problem too, because insurance won't
pay for it either unless it was a car accident. And the biggest problem,
guys, I think we can admit over the last year or so,
has been the length of time it takes your cars fixed. It's the length
of time the lack of available parts. I don't understand. What can we
still blame COVID for goodness? I think a lot of the companies actually learned
that they don't have to inventory in order to keep you money. Yeah,
they can still make same money by having the long goo. They're not paying
taxes at all. This inventory they're holding on to. We can bring it
in from Sacramento, we can bring it in from Cleveland. We've still got
it. So what you're saying is they learned that they're going to make the
same spread and it might just take a little longer. But once that pipeline
is filled, they well, the pipeline is what it is now. They're
not going to fix it. No, I mean once it's filled, meaning
if there's a two week delay, there's a two week delay. If there's
two months, there's two months. But they keep orders coming in and people
are still making money and people are becoming more accustomed to it. I mean
it's almost impossible even normal service at a dealer. At a dealer, sometimes
they won't even schedule you in unless they know what parts they need yep.
Or they have one session where they look at your car. And unless it's
just normal like the grease and lube and all that and the oil change,
but if it's something else, sometimes they want to look at the car and
then they say, look, you can drive it until we can fix it.
Yeah, until the pot's coming. Much more if you can drive it.
Have you guys ever had people do that? Oh? Sure, where
you'd order a part and then let them take the car until you're done.
A lot of times we can't do that because we have to disassembly. Yeah,
oh good. What kills us is we've got a car now stranded on
the lift for a week, so we're not right, you can't. You
can take it off the lift and put it in your car. No,
if it's give a lot of front wheel drives, you're pulling the whole subframe,
cradle out of there. You must have spend four or five hours.
What are the worst parts to get right now? You know it's hit and
miss because it's not all the same stuff. Brakes and belts and hoses,
all regular right, all good stuff, spark plugs, wires all that.
Yeah, we generally have more problems with Toyota parts in particular. But you
know, for example, Deputy Dollar, I've got his son's car in my
shop right now. It's just a simple seal, but it's dealer specific.
I ordered it a week ago. I still got his car a seal,
a seal, and so the car has to sit there until it's done.
I can't take it apart. I can't strand the lift man. That stuff's
been an insurance on the other end forever. Because of COVID, they don't
have adjusters that come out anymore. Everything's over the phone. Anything. What
would you have that's insurance related? Hit curbs, oh, things of that
sort with you, you know, chassis frame, that's that kind of work.
Okay. Somebody wants to know here about parasitic drag. That's meaning the
batteries are draining. What are these people go away in the winter. What
do they need for their battery? Battery tender and that won't overcook it or
anything. No, they're very specific and they're electronic now, so they're really
accurate. Right. You can put it a two as it'll turn itself off
and on and yeah, and you just tender it because if you're going to
be gone for two months or three months, you're you're going to have a
problem or disconnect the battery. Huh. I never thought of that. Well,
what's what's the downside to that? Well, you can have issues with
arcing taking it off and putting it on, but once it's disconnected, nothing
will drain that. No, there's nothing to drain it, nothing that you
there's nothing that you need to leave. It's not connected anything. No.
But what I mean is is there anything you would need? I guess not.
You would just reset your clocks and although nowadays aren't they all set by
GPS, a lot of them are automatic that decides to disconnect this battery.
Just please make sure it's the negative. Yes, yeah, that can be
a big problem. And do you have you seen the new jumper cables that
you can hook up any side to any sign. Okay, they're pretty cool.
So does not color coded nothing. You just go two and you go
two, and it automatically senses what it should be and flip flops. They
go through a center, a center a circuit board. Right, so it's
like a round thing and the round thing has two cables coming out the left
and two cables coming out the right, right long one. So you just
hook them up and they search polarity and pick the right one instantly without hurting
anything. Well and similar to keeping jumper cables in your car in case of
emergency. I mean now they actually have small boxes that you can charge up
at home like a cell phone, like a charging block. Yeah, but
it will actually jump start your car. Oh cool? So but but so
that has cables on it, cables on it, yep. So okay,
so it's a it's a charger, yes, well a jumper and they make
larger ones for diesel pickups. But you know, you know you can.
So how do you keep that charged like it is a cigarette lighter or the
twelve O port Yeah, or you know every six months, take it in
the house and plug it in around There are no cars that come with that.
Does something you buy after market? Yeah? I mean it's similar so
they don't leak like in my briefcase. I have a little uh cell phone
block for exact travel and we have more coming up. By the way,
Grossman Wellness dot Com Grossman Wellness dot Com for your concierge medicine. A monthly
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your consultations, and your supplements. It's a wonderful program. Grossman Wellness dot
Com. So, guys, speaking of the extreme heat, let's talk about
this. I was told once that does more harmer in your car than cold.
Absolutely right, most definitely. So what do we do? Is there
anything people have to do or with most cars and we're not going to have
any problems? Well, no, I mean you want to make sure you
primarily your coolant. You want to make sure and you'd be surprised. I
guess how many people don't even think about cooler. And it's not even just
the level. It does deteriorate, it does break down, it does get
contaminated in it. So you do want to do flushes to make sure that
that cool is work. You want that coolant to be up to snuff,
so to speak. You want it and are those testers any good that you
put in the expansion take a pull out. It's just a gravity. Yeah,
you don't think it good, it's a start. Yeah, okay,
you want to check PAHs, you want to take a lot of different things.
But it's also you want airflow, so the fans have got to be
working. You know, you got is it? Does it take it to
all? What else in addition to cool and how about hoses and belts?
Yes, definitely yeah, in any little leaks, yeah, it's usually just
a little squeeze. Make sure they're not getting sponge of soft you don't se
any bubbles? Okay? And then is there any visual you can do on
hoses or belt like isn't there a fabric or like cord you can see in
a belt or not seeing that it's way too far gone, I'm way too
okay. Yeah, but but you want to You don't want any visible cracks
either, do you on those? No? Definitely not. So you also
want to make sure you don't see any areas that are bulging so where we're
okay, like an aneurysm. Seriously really so hoses can do that? Sure,
any stains where you may have somebody who texted and wanted to know,
is vapor locks still a thing? No? No, why is that because
of the high pressure fuel systems. So most of the older cars that had
it, what we would do is put a high pressure electric pump on it,
over pump the vapor. Okay, so now we have all this high
pressure. So yeah, it's it's not an issue. And then if somebody
else wants to know, does your car perform better with certain fuels during heat
or it may not matter? Too much? Alcohol will be a problem with
too much heat, Yes, because it evaporates. Yes, just the higher
flashpoint or you get less performance, or you get no driveability and less performance.
Yes, but don't they alter those fuels in the hot weather and only
they're only in the winter. Yes, But how do you know? Okay?
And what's the difference between MTB and alcohol and ethanol? What what do
they use in car? Do they still use mtbe? That was an additive,
That was an additive years ago? So right now is ethanol the main
deal right now? As far as additive? Pretty much? I think that's
what you do. Have a lot of stations out there now that do offer
ethanol fat free fuels that you can get, and the particularly I mean you
pay about the same, if not more than premium for it, but it
And one quick question somebody who has that Arizona question about the winter. Can
they keep fuel in the car the whole winter? Yes, no problem,
It'll be stable announcements all right. I'm Tom Martino. That's shared in auto
tech dot com, transmissions Denver dot com. And if you need help,
information or referrals, you can always call three oh three Martino three oh three
six two seven eight four six six