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Good to be able in context the
holidays that we have left until this moment.

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The thirty the twenty- nine was
the day was celebrated the holiday of

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the Day of the Worker, although
today is on the date. It is

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today, Thursday, May 30,
the day when the feast of Corpus Christi

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is celebrated. This was communicated by
the Ministry of Labour earlier this year,

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Friday 16 August, day of another
long weekend watch, day of restoration.

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Of course what will be invested on
Tuesday 24th September, the day of our

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lord of Altagra de las Mercedes,
that is not changed and that we will

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also have a half bridge there,
and on Wednesday 25th December, Christmas day,

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that is, that we will drink
romo Tuesday 24th and Tuesday 30th.

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That' s a weekend, from
Friday to Monday. Yes, his most

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holy Airo Roberto Bueno year that you
promise if you don' t go to

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greet me love me hopefully and so
be it. Yesterday I read my friend

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Bex. He knows this bread that
went on an airline trip from the City

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of Santiago, from the city of
Corazón. If I' m not mistaken

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for a trip to that cartagena,
it looks like it' s a tur

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I don' t know if it' s going to Encartagena and a gentleman

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was charged the suitcase and the lord
for claiming his luggage space in the sheath

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of the suitcase. They didn'
t want to walk the plane. Oh,

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hey, probative customer service. No, but if I buy you a

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suitcase, right, the line was
to know how much suitcase will end up

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up there. Of course, virtu
the one carrying a suitcase has to pay

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for it, but sometimes people put
it there. The one who has to

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look for the space he paid for
is the line was. Even if you

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put anything, you put in a
backpack, the backpack under jjor or the

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seat. Yeah, so they know
how many suitcases up there, because I

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had that calculated. And if you
charge a passenger a suitcase, uh,

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if you' re the belly cobra, I wanted to send it to him.

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Not for the belly, and the
guy got pretty good up there who

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called him a sheath yes line last
week. The sheath is U S transportation.

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Also in s SB that the sheath
is not the thing of the Transport

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Secretariat, because the TP has to
do with security. It' s not

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the National Transportation Authority. Not that
funny one. Well, last week they

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released a news story that airlines will
now have to reimburse passengers for their villages,

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canceled or give you something or delayed. This news for airline travelers.

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The Transportation Department is called La Vaina, announced that it is implementing new rules

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that would want airlines to automatically provide
cash reimbursements, passengers for cancelled flights,

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ok go or with significant delay.
Don' t put up with anyone.

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This is a great day for the
American public flying. Transport Secretary Peter Burrigisch

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said at a press conference on Wednesday
morning, Burilla said the new rules requiring

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rapid reimbursements are the largest expansion of
passenger rights in the department' s history.

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Airlines can no longer decide how long
they should be delayed before issuing a

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refund. According to the new Department
of Transportation rule, the delays covered would

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be more than three hours for domestic
flights and more than six hours for international

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flights, the Agency said. I
imagine that directive will also be copied by

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countries like ours, where airlines do
what they want with passengers and nothing happens

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at all. And I do not
know whether the law for this directive should

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be revised or amended or whether it
can be done administratively. You know that

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here the regulations, the requirements or
autics, the aeronautical regulations are an alcalco

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copy of the asia carbon, of
the FARS that is practically the same.

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Of course, it has its pair
of differences, but I imagine it held

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in one in a law that now
supports also alberto. That' s something

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that doesn' t start tomorrow or
next month. They have. I think

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up to two thousand and twenty-
eight. Out there to be implemented is

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progressive implementation of this, but it
is enough that they are because let me

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tell you something. In the United
States, most letters have to do with

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an infrastructure issue that has led to
airlines. Well, airports are collapsed by

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the number of operations that the big
airports have, more yet the United States

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has not made the fit. It
has left behind the issue of airport infrastructure

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at its very large airports. Now
that they' re starting maybe to solve

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some issues at airports like Lurk the
Kennedy O' haren Chicago. There are

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others that are fine, that work
well, like what is called those in

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Texas and in Georgia, that are
huge airport operations, that are there.

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The same goes for Los Angeles and
San Francisco, which are collapsed airports and

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which obviously affects airline operations, because
it is a chain reaction. But the

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airlines are also not that they are
the victims. The airlines have a very

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fat and long share of responsibility for
many of the high delays, which is

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also a subject of what is called
crew. Yeah, pretty serious, but

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now don' t worry that now
we' re putting all the birds that

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aren' t aviation to fly quietly
and we' re going to have equality

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in the rules of the Department of
Transportation now. They state that passengers will

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be entitled to a refund if their
flights are cancelled or changed significantly and do

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not accept alternative transportation or credit for
offered trips. They will also require airlines

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to make refunds. In cash,
if your suitcase is lost and not delivered

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within the next 12 hours, the
bags must be issued within seven days,

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according to the new OT rules and
must be in cash, unless the passenger

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chooses another form of compensation. Airlines
can no longer issue refunds in the form

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of vouchers or credits, when consumers
are entitled to receive cash. And let

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me tell you that they' re
also a few hours of airline hairs that

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give you those credits and I got
one and I let it go. Ah

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well it has limits, no,
no, that has the limit that for

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you to use it is if it
appears on the flight that you want,

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that you can use the credit.
Oh don' t look at that flights,

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what to do with that flight or
not, because that one comes back

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at such an hour has to do
with the three o' clock in the

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morning that possibly half of that is
going to be devil line demon area and

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I hate us in that sheath it
was like two hundred forty dollars a sheath.

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So I' m going to my
three in the morning, but totally

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crazy. I left at three in
the morning, but for my own choice,

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not because a fucking push me to
them. Oh, that' s

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right. Airlines will have six months
to comply with the new rules. Passengers

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deserve to get their money back when
an airline drinks them without headaches my hagglings

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said the U S Secretary of Transportation. He also said they are working on

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rules related to family seating fare,
improving the rights of wheelchair passengers for a

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safe journey. And worthy and demanding
compensations and comforts if airlines trace or cancel

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people who too are protecting airline passengers
than from being surprised by hidden fares,

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a measure that estimates it will cost
Americans billions of dollars a year. Yeah,

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that' s also why you have
to put your hand in it,

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because airlines have a series of pods
that don' t tell you before you

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don' t get to the counter. Please make a space also stick gold

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for them to travel that lord or
another. The space of the fat ones

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is there, not first glo,
the area of charge bas is already seasoned

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by the belt, by the cobra. You don' t throw it away.

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You' re going to go how
much you spent a hundred and fifty

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kilos we arrived by or you can
be there look. I went from Lima

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to Panama for a pitting pit I
or I who sit you in the middle

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and the other half I would raise
the seat and I would come towards va

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de hugo, gentlemen, really,
because it is that I couldn' t

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a fat man take you out then
sweating how disgusting I counted here now I

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don' t know if it was
in the twenty or the twenty- one

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I sat a sweaty icing next door
and I came up with a terrible sweaty

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side. Alberto one side and not
my sweat, of the guy who came

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next to me on the plane.
And that' s awkward, it'

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s uncomfortable. And, well,
there' s the airlines in the air

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force. He has a lot of
responsibility for this, but it must also

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be said that many pods of this. This point was reached because of the

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lack of oversight by the authorities that
have the responsibility to guarantee users that there

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is no abuse against them. Because
this came, this happened for two reasons.

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First, because of the consolidation that
has taken place in the American airline

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market. Previously there was a fairly
competitive market in the United States on the

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subject of airlines, but what happened
in the 11th September plus what was happening

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in the 1990s, with the fall
of flights due to the economic crisis,

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which began to change from the two
thousand, but which impacted negatively. The

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September 11th brought many large airlines like
Continental United, which merged americano to merge

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with three or four more lines and
reduced the size of the offer on the

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market. And then they started trying
to do whatever they wanted. But when

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there was competition, for all these
things, they did not happen so commonly.

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But notice that the first time I
traveled to the United States I was

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given coffee and water and told by
a friend who grew up traveling says what

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sheath with American I am of the
time when American gave you breakfast. Help

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us make a six o' clock
flight in the morning and he complained bitterly.

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I' m from the time when
America gave breakfast. Why. Because

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the cost line that has, that
is, the cost chain that has an

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air operation, is quite high and
you can' t imagine how tiny it

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turns out to be how difficult those
operations are to be profitable and that'

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s why they don' t charge
you up to your buttocks now on it,

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on the airlines, but it wasn' t like that before. Also

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the tickets were, as a relation
to what you earned, you were more

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expensive yes, you know alberto also
that the passenger has changed quite a bit.

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Aviation. It' s changed quite
a bit. Aviation started out as

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something exciting that you saw yourself.
The plane was riding you from the ramp

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you saw, the big machine you
were going to admire him had little,

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that is, he went from being
something so big to something that what the

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passenger wants today comes cheap. You
know what I mean, I want to

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go to such a place and make
it cheaper. One of the reasons for

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the tankas that is called the line
that Irish super cheap reas. Ryan Never

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the Ryan effect exactly then the passenger. Today what you want to get cheap,

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and when you have a passenger.
Today I heard a man say that

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today the airlines that have the most
benefit from the profits of the people who

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join the American club the Copa club
understand, has more benefit than, in

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fact, the common ticket. Then
how the same passenger has changed so much

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that you put to offer him food, I don' t know and he

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happens everything you can. So if
you' re going to travel, but

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travel in ten year olds, we' re going to travel well too the

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one you can be in first class
is guar if the plane is behind you

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or cancels the first class is also
canceled so you didn' t send first I
