WEBVTT

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Welcome to Back in your Leadership.
I'm Chris and I'm Lorenzo. And Lorenzo.

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On this episode, we're going to
continue our discussion on the pieces of

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advice that coaches would give to their
younger selves from the Forbes article written by

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their coach's counsel. On the last
episode, we talked about a couple of

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them. We talked about pacing yourself
and following your dreams. On this episode,

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there's a couple more and I want
to discuss that kind of go hand

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in hand. The first of them
is embracing discomfort. And as a person

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who's done some coaching in my life, I will tell you that there are

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very few things as uncomfortable as the
first time that a coach is asked to

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coach someone. And I say that
that kind of puts the cart before the

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horse, before a person is asked
to coach somebody before they are actually a

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coach. There are very few things
that I remember in my career as being

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as uncomfortable because I just wasn't used
to it. I wasn't used to kind

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of engaging with a person in that
specific way, and and there's some growing

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pains there and I kind of had
to fumble my way through it. Yeah,

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no, it's so true. It's
I think it's the ability to understand

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the kind of relationship dynamics of how
do you approach someone to provide them with

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coaching, feedback, whatever we want
to call it, basically with the intention

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of, like, I have a
goal in front of me to help you

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get better at the thing that you're
responsible for. But I don't necessarily have

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the relationship or trust yet to do
that in such a way that you believe

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it's genuine right or right like all
those things is what runs through it.

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But and this is my advice that
I give to to leaders constantly. And

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I'm because I'm trying to break down
that wall, as I said, tell

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them that, say hey, Chris, you know what, we're here to

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spend time together, right, A
part of my role is making sure that

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I can help support you and finding
success and there are things that you're responsible

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for and be honest with you,
man, I'm a little bit nervous.

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I want this to go well.
Right. I know that we don't have

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a relationship that is one that's like, hey, we know each other like

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that, Like you know that you
don't know if I'm doing this because I

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have to, or like, am
I really invested in you and your development

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your growth? And what I want
you to know is that I want to

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be that I want to make sure
that this goes really, really well.

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I want to make sure that you
know that, like my intentions here are

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to help you be successful. I
obviously have a responsibility right as a leader

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in the business to execute these strategies, to drive these outcomes and these results,

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to be responsible for these types of
things. But I really want to

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build a relationship and such that we
can feel comfortable, you know, working

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with each other in this space that
I can say, hey, this is

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what I see and this is where
I need you to get better, and

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you can tell me, hey,
this is what I need and this is

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the roach that I appreciate most to
help me get better. So like,

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let's talk through that, right,
Like, Like being that open and transparent

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I think is absolutely critical to building
a relationship quickly, but also to be

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able to get the work done in
a way that that you know that that

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is not not all the grey areas, not all all the undefined conversations with

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you not sure what I'm saying or
what I'm doing, me you know,

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like stumbling through all of that type
of stuff. But that's it's a really

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hard thing for leaders to do because
it has to show, you know,

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this element of just because I have
the title, doesn't Maandy, I know

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everything. And and you may believe, you may you may have bought into

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this idea that you can't be that
person and be that open with your people,

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but I just I don't believe that. I think that's great. I

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think it's so well said. I
think that there are in order to do

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this right, you have to essentially
tell an employee that you can't get your

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job done unless they do something too, and that it's on them to do

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it. And that is a level
of vulnerability that a lot of leaders don't

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feel comfortable with. They want to
seem like they are in control of the

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situation, not from a I'm going
to control you, but from a you

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know, manifest destiny standpoint, like
I'm here to do my job, which

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is to coach you, and then
you will do your job, which is

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to get done that thing almost like
it's a foregone conclusion, right, And

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if the leader was doing this correctly, they would have to admit to themselves

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that it is not a foregone conclusion
that the person you're talking to and trying

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to coach is going to do this
thing differently after you're coaching, and that

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you have to admit to that person
that you know that, that you understand

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that, that you know that they
know that, and that you're looking for

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some type of reciprocity or symbiosis in
the relationship to be able to move forward

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together. And that involves a leader
kind of stepping down a notch in and

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kind of eliminating the hierarchy. And
and and if you think about it from

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the standpoint of like the a relationship
between a coach and a player. We've

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talked about this in episodes before.
You if you look at some of the

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best, you know, sports players
of any professional sport, they would not

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necessarily make good coaches. And if
you look at the best, most well

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renowned coaches in professional sports, maybe
at some point in time they did play,

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but very few of them were star
players on their teams. They were

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just good players who decided to go
into coaching and they definitely could not play

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anymore. Like they're done with that
aspect of it. So, so knowing

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how to coach somebody and knowing how
to execute the thing that needs to be

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done. They are very different skills, and it should be admitted and openly

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discussed that the person who is doing
one of those things and the person who

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is expected to do the other one
of those things aren't necessarily the same person.

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And that's okay. A coach who
is a leader shouldn't necessarily be expected

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to be able to execute the job
of the employees that they are coaching to

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the level at which those employees are
expected to execute. It's just not a

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real thing. And I think I
think in a lot of businesses, leaders

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believe that it is a thing,
and therefore they try to act like it

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is, or like they could do
it too, or that they know what

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they're doing here, to the point
where they lose the authenticity that they need

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to have with their people in having
these conversations. And so to kind of

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get yourself there mentally, to have
to admit all that it will be uncomfortable

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to do that. And that's why
I think it's important to when this article

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talks about embracing discomfort, that is
a very uncomfortable thing to do if you've

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not done it before, if you're
not used to it, yeah, one

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hundred percent. And I think about
if if you pull back and really think

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about this idea. Right, so, you as maybe an individual contributor or

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somebody that's in your career, you
get coached because you have leaders that you've

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built relationships with, they're invested in
your development, you're doing good work,

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you're doing better work, and you're
continuing to be coached as that individual.

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Then you then you roll up into
a leadership role, right, right,

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And what tends to happen is that
there is this belief now that because you

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are in a leadership role, the
fact that you've been coached before now makes

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you a quality coach, right.
And what we don't have a lot of

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is like the actual are you actually
being coached on being a coach to other

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people? This is good? That's
that's and that's that's the facts is like

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what how how do you know that
you're actually good at coaching people, not

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just being coached? And I think
like that that's where you even see in

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like in in in athletics and stuff, is that like some ex players make

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great coaches and then some ex players
do not make great coaches, right,

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And I believe that it's because of
that, it's because they have not actually

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been taught how to coach people.
They've only had the feeling of how they've

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been coached and what do they like
and what worked well for them or or

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maybe what did they not like.
But that's how they were taught because that's

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how they were coached, which now
they coach people that same exact type of

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way. And it's kind of like
if you're waiting for someone to teach you

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how to do that versus doing what
you ask your people to do every single

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day, which is, go find
someone to teach you. Go spend time

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in doing research, Go read some
books, listen to podcasts, listen to

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an audiobook, watch YouTube videos,
watch ted talks like go actually spend time

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better understanding how you could show up
in that space, versus waiting for someone

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to make you better in that space. Because I don't believe that there's a

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whole lot of great people out there
in leadership that know how to coach coaches,

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you know, And so that's my
belief. I've I've seen it.

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I know a lot of leaders,
I've met a lot of people. I

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think a lot of people have some
amazing theory. I think a lot of

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people have an amazing way of explaining
it, which is super helpful. I

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think people have a great way of
sharing examples and analogies and stories that help

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people understand how to go about being
a good coach. I struggle sometimes to

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find people that actually know how to
put it all together besides telling you how

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to go to you in real time. Yes, show me how this actually

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happened. Show me the nuance,
show me the informal dialogue, show me

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what we did earlier. Show me
how you build the relationship at the beginning,

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to open up the spaces, to
have real dialogue, to be able

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to then give somebody the feedback to
then be able to make it something that

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actually touches them in a way that's
sticky, where they retain it and then

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apply it to Then how do you
follow up on that the next time you

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see them, Where they feel great
about the work that they've done versus the

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work that you've told them to do. These are all things that are a

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major part of actual coaching. That
to this whole point of like embracing the

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being uncomfortable, you have to spend
time in your own head realizing what you're

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good at, what you're not good
at and then you have to go out

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there and ask for that help.
And sometimes you don't have it sideways.

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Sometimes you don't have it directly above
you. And my thought and advice in

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all of that is that your people
can actually be your best help if you've

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built a relationship with them for them
to want to help you, if you

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tell them I want to be the
best coach possible for you, what do

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you need for me? Here's my
objective is to make sure that your behaviors

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are aligned with what we're looking to
do and that your outcomes increase so that

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the betterment of the whole team's outcomes
increase. Like that's my objective here,

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but I want to do it in
a way that is helpful, that's inspiring,

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that's motivating, and that allows you
to drive your own experience here and

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be authentically yourself, Like having that
conversation I think is critical and that your

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team can be the best resource in
helping you do this work if you don't

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have other resources around you, right
and admitting that it's okay that there's both

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meaning, don't as a leader try
to mask the fact that there's something in

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it for you. It doesn't just
have to be Hey, I'm coaching you

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up because I want to see you
succeed. I want to see you have

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doors open for you. I want
to see you accomplish your goals. I'm

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trying to hide the fact that for
me to get promoted, for me to

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get recognized as a good leader,
for me to be given a good review

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of my next performance review, my
people need to be performing to the level

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they need to perform. You don't
need to hide all that. It's obvious

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and it's true, and it's both. So it's not just I'm doing this

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because I need to succeed, and
it's not just I'm doing this because it's

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one hundred percent altruistic the goodness of
my heart, I want to see you

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succeed. No, it's both.
It's their outcomes. I'm expected to deliver,

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and this is how we're going to
do it. But I know that

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the most effective way of doing that
is to make sure that you and I

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are good, that you and I
have a good relationship, you can talk

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to each other. It's both.
The next one I want to go into

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on this discussion is very closely tied
into embracing discomfort, and this is the

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idea of failure being used as a
learning tool and not just something to you

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know, say, woe is me
over. And I think that the reason

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why I like these two is being
tied together is that I think it's very

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rare for you to be uncomfortable in
a situation where you know there is no

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risk of failure, right that that's
where the discomfort comes from, is I

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hope I don't fail. And if
I think about the examples that we just

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talked about when it comes to coaching
people, you know, the the failures

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that I have had in coaching definitely
came from situations where I was uncomfortable first

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uh and then failed. It was
if I was completely comfortable in the situation

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and it was a good relationship and
we had a great conversation, then it

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was very unlikely that I would fail
in that conversation like it was going to

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go well. And so this idea
of failure is absolutely a learning opportunity,

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and it's it's only a failure if
you don't learn something from it. So

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you either need to get the result
you're looking for, which means you didn't

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fail, or you need to get
a learning from it so that you are

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less likely to make the same mistake
again, which is also a win.

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It's only a loss if you if
you don't learn anything from it and didn't

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do it right. Yeah, one
hundred percent. Like I think that whether

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you call it failure or mistakes or
learning, like, like I you have

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to like if you're not if you're
not making decisions that result in the right

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thing, maybe the wrong thing,
and maybe the like in between thing,

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Like, if you're not making decisions
where there's a risk involved of it not

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actually having the outcome that you want, like, then you're not really,

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in my opinion, you're not in
a space to truly encompass learning. And

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a failure is just a major part
of that. And I love what you

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said there. It's just like it's
only failure if you don't learn anything,

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Like if you just like you know, you did it, it didn't work

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out and you're like, oh,
well, you know, I guess it

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didn't work out, or or you
blame other factors for your lack of execution

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or quality strategy right out of my
control. It was out of my control,

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right exactly. If you push it
that way, then you know what

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you're going to find out that like
everything you look at is out of your

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control. And then if it's all
lot, it's a lout of your control,

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then what exactly do you control?
Right, You're living the life of

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everybody else and everybody else's problems and
issues and situations and decisions, and you're

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not taking any of that on.
So like for me, that element of

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failing and risk taking is your personal
learning that when you learn from it,

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it builds confidence, capability and understanding
to make you more effective. But whatever

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it is that you're doing, and
it provides you with the space to know

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that even if I fail, I'm
gonna be okay and I'm gonna figure this

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out. And again you're building that
confidence to then run you know, solo

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by yourself, and you're able to
better get away from some of the external

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factors that may slow you down in
life and in leadership in general. Right,

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if everything is out of your control, then really it doesn't matter who's

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in the position to begin with.
Right, you could put ay if there's

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if nothing that the individual brings it
impacts the outcome because everything is out of

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their control, then that person should
be very easily replaceable with somebody else who

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will also not have any control over
the situation because it's all external factors anyway,

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So clearly that's a lot of bogus, absolutely, and with that it

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brings us to this episode is one
minute Hack. But first a few words

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from our sponsors. All right,
for this episode one minute Hack, here's

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what I want you to do.
I want you to get out a pen

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and paper and write down a list
of all of the one on one interactions

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you had with employees where there was
some coaching involved over the last thirty sixty

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or ninety days. You know,
every man you can remember or put down

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on paper, and I want you
to look at each one of those things

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and think about the ones that stick
out as didn't go as well as you

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would have hoped it was going to
go. Go back to those, look

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at those specific ones and write down
why you think it didn't go as well

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as you as you wanted it to
go. Was there something that you could

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have done differently? Was there something
that if you could go back in time

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and redo the interaction over again.
Is there something you wouldn't have said that

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you did. Is there something that
you should have said that you didn't say.

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The point of debriefing these with yourself
is to make sure that you don't

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just leave these interactions as failures of
coaching, but an attempt to learn from

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those interactions so that the next time
you have it, you are less likely

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to make those same mistakes again.
It's very important, no matter how long

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you've been coaching, and no matter
how good you are at doing this,

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that you interact with people in a
way that says that the next step of

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this interaction is me debriefing with myself
afterwards and kind of taking inventory about what

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went right and what went wrong so
you can learn from those things. You

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will do that your entire career if
you want to continue to be a good

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coach. Yeah, I think it's
it's it's such a great point, you

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know. I think sometimes I've been
in situations where you go to a conference

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or you go to like a learning
space and you have these theoretical leadership ideas.

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You talk about self reflection, you
talk about like, you know,

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what have you learned and how are
you're growing? And then you sit there

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and you're like and you write down
these things, and you're like, you

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know, you get asked these questions
and you write them down and you go

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like, wow, we have all
these epiphanies and like, oh my gosh,

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it was such a great breakout.
We had such a great time.

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And I'm always in the back of
my head, I'm like, yeah,

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but like you should be doing that
weekly, you know what I'm saying,

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like like like you don't go to
a conference or something. And then we

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have this epiphany of like how great
it was to take time to reflect,

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to write things down, to answer
questions, like that should be a part

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of what you do pretty consistently.
Sometimes it doesn't. You know, you

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and I are both like write it
down somewhere. Some people like to do

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it in their own heads. Some
people like to journal about like whatever that

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is that you do. Taking the
actual time to reflect upon the decisions that

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you made, the conversations that you
had, the directions that you were given,

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the impact that you're having, Like
all these things are so critical to

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actually again finding patterns, finding successful
behaviors, you know, being able to

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give yourself credit for the work that
you're doing, things that you've learned,

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Like all these things really really matter
if you're truly committed to, you know,

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to growing your own self, which
in turn I think grows your career.

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Yeah, that's so true. I
remember the first time that I was

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kind of new in my career and
I went to one of those kind of

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you know, day long off sites
or multi day off sites, and the

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last hour of the first day we
were asked to kind of write down learning

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from the day, journal the learnings
from the day. And I sat there

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for forty eight minutes doing nothing and
then not and then and then writing down

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like a few little quick things because
I just wasn't prepared to do that,

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didn't know I was going to have
to do that, and wasn't good at

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doing that, most importantly, and
it's not the kind of thing that you

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just learn how to do on the
fly. You actually have to get good

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at doing it in a way that
is useful after the fact. So if

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you're writing things down to journal or
to debrief with yourself or take inventory of

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what happened during a day, it's
so that you can revisit it later on

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and jog your memory about the things
that you got out of it, the

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learnings you took from it. And
if you so, if you're not good

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at writing things down succinctly and in
a way that you know, kind of

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filters out the noise, and puts
down the most important things. Then you'll

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never get good at it unless you
actually do it, And so the easiest

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way to get good at this is
to do it based on your everyday stuff,

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so that when it comes time to
these you know one offs or off

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sites or things kind of take you
out of your routine. It's not like

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a new skill you're having to learn. Is now debriefing with yourself or journaling.

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These are all things that will help
you as a leader get better at

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leading and at coaching. So you
know, going through these things as often

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as you can or putting time on
your calendar to do them means that you

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will get more out of them,
and then on should be like a waste

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of time. Absolutely, and with
that it brings us to the end of

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this episode. This is hacking your
leadership. I'm Lorenzo and I'm Chris,

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and we'll talk to you all next
time.

