WEBVTT

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Yeah, rip D, bad news, defeat advice, so you don't have

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the camerouning. Just as fast as
we can show Shooter's gonna help. Come

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man, This is the Troubleshooter Show. Now Tom Martino. Hello, I'm

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Tom Martino, here to help you
solve your problems, answer your questions,

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take your complaints, and make life
just a little easier. So welcome to

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the show. This hour brought to
you by waterpros dot net. You know

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how I feel about water. It's
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five five five four. All right, I'm going to go to the phones.

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Then we're gonna talk a little solar
and one thing I want to talk

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about a lot of people have said
Tom, What the hell are you talking

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about when you talk about commercial solar
systems making you money? Yeah, you

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know there's there. There are certain
customers that have the ability to overbuild on

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purpose and can sell back to the
grid. Is it worth it? We'll

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talk about it with red Rocks rs
redrocksroofinsolar dot com. And then we're going

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to talk about the rankings, the
rankings for the best solar cities and the

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source is called roof Gnome. There
are roofing agency and they did some rankings

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around the country based on solar you
know, solar exposure and if it's cost

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all of that. We'll see if
that's accurate according to Brook. But right

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now I'm going to go to the
phones and we have Mallorie. Mallorie,

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what's going on with you? Mallorie? Well, I got an issue with

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public stores here in Aurora now.
And do you have a month to month

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yes? Okay? And how many
units do you have one? Now,

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let's talk about your issue. You
have a storage unit with public storage that

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you've had for a year. What's
going on? Well? How my storage?

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The first time my stories you got
broken too, was in November,

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so took care of that now,
what do you mean you took care of

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it? Well, they took care
of that. How did they take care

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of it? They pay me for
what was told out of my stories?

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You whoa, whoa, whoa?
Really you know? What do you know?

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How unusual? That is? What
I need to know is why did

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they pay you back then? Because
normally what they say is we're not responsible

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for crime, you have to have
your own locks, blah blah blah blah

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blah. So what I just want
to know, roughly, how why did

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they you know, why did they
cover it back then? Because the guys

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said that their insurance company covered in
public stores didn't cover it, or it

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is assurance company. Wait, wait, who who covered it? That covers

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public storage? Okay, their insurance
company covered you. Yes, they must

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have. And by the way,
if I asked you to repeat it,

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it's because you broke up a little
letter. But if they, if their

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insurance company covered it, they must
have felt public storage was in the wrong.

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Yes, yes, and it'd be. What it was is the day

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that my unit got broken into,
it was seven other units the same date

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got broken into. Okay, so
now I went on. Okay, so

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let's let's move on from there,
they paid for stuff right now. The

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second time I okay, come January
of this year, I didn't. The

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last time I always aid my stores
was in January. I didn't have the

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money for February because I was saying
going through some things. March come and

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when I get the money to pay
for February and March, I go and

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pay and bring my okay piece date. Okay, So you missed you missed

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January, I mean February and March
payment. Yes, but when did you

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go to pay job Jebruary? I
went March eleven and paid February and March.

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You did do that on March eleventh? Yes? Did they accept your

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payment on March eleventh? Yes?
And did you pay late charges? Paid

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all of that? Okay? Then
what happened? So I go up to

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my unit to go in it,
and there's another lock on my unit,

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which is their lockout locks because my
unit had went into auction status, so

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they put another lock on it so
that I couldn't get into it. I

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get it. Yeah, went back
to the office and the district manager that

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was there at the time, he
came and took their lock off. So

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when I opened up my unit while
he was standing right there. I can

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immediately notice that there's things missing out
of my unit already, because I had

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a bike in there. I had
a tope right next to my bike that

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had brand new shoes in it.
I can immediately see that's gone. So

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ill him, somebody's been in my
unit. He tells me that's impossible because

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the the luck is still on it. I tell him, no, that's

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not impossible, because how is it. I haven't been here since January.

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My stuff was in here in January. I'm going to tell you what happened,

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in my opinion. In my opinion, I don't know if this happened,

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but it sounds like when you missed
your payments and they went to lock

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you out, they probably wanted to
get an idea of what was in there,

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and somebody may have taken something.
Yes, the employee did. Now,

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how do you know that? You
said that emphatically? How do you

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know that? Does an employee need
that work there? He was telling the

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district manager that morning before I even
came before me. How do you know

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that? How do you know that? I because he told me. He

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so, who told you? Who
told me? Quentin? Okay? Is

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Quentin the employee that told you that. Yes, he points when you showed

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up to pay February and March,
Quinton said to you, by the way,

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Mallory, somebody has taken some stuff
out of there. No, he

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didn't know until me and the district
manager came back into office, and I

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was telling the district manager, look, this is an excite job, got

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it, And Quinton said, what
as you're correct? It is? Now

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did Quinton say that in front of
the district manager. Yes? Yes,

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And what how did Quinton know?
Because it's the managers all have certain codes

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and looking at the records of entry, it's all the manager's coast after hours,

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so no one can access the unit
after nine o'clock but managers. Yeah,

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he looked up. He's looking to
codes up and he's seeing that he's

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more manager's cost than customer. Now
did the district manager. Did the district

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manager listen to Quentin? Oh,
he listened enough to fire him. Wait

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he fired Quinton? Yes, yes, he fired him. Okay, it

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sounds to me like, did you
get Quentin's contact information? Yes? I

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do. I have these information phone
number and name. Okay, so what

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happened after that? Now? Wait
a minute, when you were there.

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Did he get fired right when you
were there? He got fired right before

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the glad to make a police report. Now was this all the same day?

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Yes, all the same day?
So you called the police. And

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when the police came, were you
there? Yes? I have stood there

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and wait for them to get there. Got it? And when was Quinton

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exactly fired? I would say not
even ten to fifteen minutes after I was

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explaining to the district manager this is
an inside job. Okay. Did the

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district manager here Quinton talk about this? Yes, so he was pissed.

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The district manager was pissed that Quentin
told you that. Yeah, I would

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be pissed too, unless Quinton really
knew it. Now, Quentin was surmising

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it based on access logs, But
did Quinton really know it? There's no

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video of it. The only guy, Camel's on the outside got it.

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Got it? And Quentin's theory is
that some of the employees or managers got

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access to your unit that morning,
some time between February and March eleventh.

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Okay, but here's what I want
to ask, Mallory. What do you

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mean they had access to the yard
or to your unit, to the whole

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storage unit. Once you punch your
code in at the gate, you can

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go in and okays a soap,
But hold on, here's what I need

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to know. I'm trying to make
a logical leap here or connection. Just

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because people had access. How do
you know they went to your unit and

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took your bicycle and stuff. I
didn't go take it. Well, I

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understand that, but a bunch of
people had access. Why do you feel

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it was that? I mean,
seriously, the way you think you can

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prove it was an inside job is
that some of the employees had access to

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the yard because of the way my
luck was on my unit. If the

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first time my unit got broken into
in November, they kicked my unit in

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this time when I went to my
unit, like I said, my luck

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was still on there, no damage
to it in the door, and their

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luck was on there. So there's
there has to be a master lock to

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call him locks up there in order
for them to open my unit up.

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This is all called logical and circumstantial, but I'm not sure it's going to

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be enough. In other words,
let's just say you sume in small claims

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court for what you're missing. Let's
just say it. Now, what is

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your proof that a guy named Quinton
who worked there, saw the logs and

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some of the employees had access to
the storage units. Big deal. That

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doesn't mean they went into yours.
I mean, look at I'm not trying

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to give you a hard time.
I'm just saying I'm not sure it is

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enough to prove it. Mark.
Does it sound to you or Deputy Doc,

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does it sound to you like that's
enough proof? No? No,

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it sounds like hearsay. But if
the guy Quinton, okay, and let's

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say he subpoena is the logs and
he sees that certain did these employees come

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in on their off hours? Mallorie? It would have had to because the

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place closes at nine. Okay,
hold on, I'm Tom Martino three oh

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three seven one three talk. We
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but impossible to prove. And unless
the company or the other party is willing

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to come forward, you have to
force their hand. Now, Mallory,

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you understand that the fact that people
had access to the entire facility does not

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prove they took anything from you.
Now you're saying, logically, if they

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had their own lock on there,
and they have access. They're the only

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ones that could have done it,
So I don't disagree. I'm wondering how

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much they would fight this. Are
they willing? Are they willing? Let's

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ask this first before we talk about
small claims. Are they willing to do

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anything for you? I don't know
the district manager we were staying there.

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He told me to call the police, make a police report. Once a

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police report came, he would look
at the cameras to see because the only

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thing that would really give him the
clue is to see who came out with

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my bike, because the bike is
a bigger item that does not easily hid.

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So, okay, you can look
at the cameras. Did he But

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you said there was no camera,
There was no video. The cameras is

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outside. Oh so he hasn't done
that yet. No, Okay, here's

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what I would do. How much
in total? Are you missing quite a

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bit? Well, give me an
idea, I mean quite a bit.

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What did you have in the storage
unit? I had? I had both

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brand new clothes, brand new shootings. My bike will give me a value

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that you think, what is your
bike worth? Bikes aren't that expensive unless

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you have a really I mean,
are you a cyclist? An avid cyclist?

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Sometimes I ride a lot? Well, no, I'm asking how much

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is your bike worth, Mallory?
Worth nine hundred and thirty one dollars?

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Okay? Did you buy it for
that? Yes? I bought if a

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hirer than that, but it's all
sale now for nine hundred and thirty one,

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nine hundred and thirteen dollars. Okay. How old was that bike?

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It was just now about last year
a yuroo. All right, and how

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about the clothes? What do you
think usually they value clothes at fifty percent?

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What are what were your clothes worth? Were they brand spanking new?

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Brand new? Had no clothes in
a storage unit? Because I'm homeless right

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now? Oh my goodness, Mallory, I didn't know that. Okay,

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this is really important to you.
So put a value on all this stuff.

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My granddaughter's close. I would say, I bought. Just give me

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a value for all of it,
Mallory. I would say, at least

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three thousand to thirty five hundred for
all my clothes and my shoes, and

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your and your bike. Another thousand
on top of that. Yes, so

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let's just say forty five. Let's
say five grand you can initiate. If

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they don't come through, you need
to get that other guy, Quentin,

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I believe you said his name was, and you need to initiate some kind

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of small claims court action and have
him talk about how people came in on

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their off hours. And then you
need to hope the judge will put that

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all together for you, and how
you can put the logic together that your

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lock had been removed, their lock
had been put on there, and you

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show that these people came back on
their off hours. So maybe they no,

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they left my lock it, Well, then how would they have gotten

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in? That's my point. They
have a master keycha every lock up there?

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00:17:10.799 --> 00:17:12.839
Oh wait a minute, that lock
was not supplied by you. That's

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00:17:12.920 --> 00:17:18.799
there there. They supplied that lock. Yes, Okay, well it's the

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00:17:18.799 --> 00:17:22.079
same. It's the same argument,
Mallory, same argument. I mean,

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00:17:22.160 --> 00:17:27.000
I don't see what else you can
do. First, let's hope that public

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00:17:27.039 --> 00:17:32.000
storage will come through for you.
If not, here's the steps we're gonna

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00:17:32.039 --> 00:17:37.559
do. First, we're gonna see
what they do voluntarily. Second, we're

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00:17:37.599 --> 00:17:42.119
gonna give it to deputy doc to
call over there, okay, and then

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00:17:42.319 --> 00:17:49.240
third Mark is gonna help you logistically
with the small claim part. Does all

214
00:17:49.240 --> 00:17:56.480
that sound okay? Yes, okay, So first let's play nice first with

215
00:17:57.359 --> 00:18:02.200
UH with them, and then you
call us back. I'm writing all this

216
00:18:02.319 --> 00:18:04.240
down, so I'll have it here, okay. Just you just make sure

217
00:18:04.240 --> 00:18:07.640
you use the same first name.
That's how I do it, Mallory.

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00:18:07.680 --> 00:18:12.200
Okay, and then we'll have then
then we'll have each step of the way.

219
00:18:12.400 --> 00:18:17.640
But let's figure out what's gonna happen
here. I have a feeling they

220
00:18:17.720 --> 00:18:22.559
might fold three all three seven to
one three talk seven one three eight two

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00:18:22.720 --> 00:18:26.480
five five. By the way,
Compass insurance groups still doing insurance checkups.

222
00:18:27.200 --> 00:18:30.400
All you have to do is give
them a call. Three oh three nine

223
00:18:30.480 --> 00:18:41.279
nine six nine thousand, nine nine
six nine thousand go with a sure thing

224
00:18:41.400 --> 00:18:45.799
Denver's best roofer Excel roofing dot com. You don't pay a cent until you're

225
00:18:45.880 --> 00:18:52.200
content time for an insurance checkup free, no obligation. In comparison, call

226
00:18:52.319 --> 00:18:57.240
Compass Insurance paying too much your coverage
at dozens of insurance companies find out now

227
00:18:57.319 --> 00:19:02.200
three all three seven seven to one
help. You'll think you're his only customer

228
00:19:02.200 --> 00:19:04.839
When you choose Frank durand the real
estate man dot com to list your home

229
00:19:06.039 --> 00:19:12.920
with Remax Alliance three oh three nine
two zero sixteen twenty two. Hi Tom

230
00:19:12.960 --> 00:19:18.000
Martine, your troubleshooter. Yes,
we will have a discussion on commercial solar

231
00:19:18.000 --> 00:19:22.880
systems that can actually make you money. Coming up. Brenda wants to talk

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00:19:22.920 --> 00:19:26.759
about one source. I believe Brenda's
calling about this, clown. Is this

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00:19:26.880 --> 00:19:36.200
so Walter Lovely you're calling about?
Hello? Is this about Walter Lovely?

234
00:19:36.240 --> 00:19:44.680
Brenda? Oh? No, one
source? Oh okay, he was the

235
00:19:44.720 --> 00:19:51.200
beginning, he was the general,
that's right, and then he coordinated contractors.

236
00:19:51.599 --> 00:19:56.480
But then you hired you hired one
source on your own to fix up

237
00:19:56.799 --> 00:20:02.839
what they screwed up, right,
And you're saying, okay, so and

238
00:20:02.880 --> 00:20:04.720
I'm sorry about that. By the
way, Brenda, my goodness, you

239
00:20:04.799 --> 00:20:11.839
have to deal with so much.
So now tell me what one source I

240
00:20:11.240 --> 00:20:15.319
was going to give this. I
gave this to Deputy Doc to call over

241
00:20:15.440 --> 00:20:19.359
to one source because you wanted credit
for work they didn't do. Yes,

242
00:20:21.000 --> 00:20:23.720
well, Doc, did you call
over there? Hold on, Tom,

243
00:20:23.720 --> 00:20:27.359
I'm checking my notes. Okay,
anyway, what's going on with you,

244
00:20:27.440 --> 00:20:30.039
Brenda? Do you have anything to
tell us or are you just calling in

245
00:20:30.079 --> 00:20:37.359
to check. No, they called
me so that I could talk. So

246
00:20:37.519 --> 00:20:41.079
yet, one thing I can tell
you that I didn't tell you Thursday or

247
00:20:41.119 --> 00:20:48.119
Friday when I talked was the reason
one sources bill was so high was because

248
00:20:48.160 --> 00:20:52.519
I bargained with them because they had
just come to my house, my main

249
00:20:52.599 --> 00:20:56.720
house, and said it needed a
new furnace in maybe two years or so,

250
00:20:56.839 --> 00:20:59.880
and I did not get it at
the time, but I bargained with

251
00:20:59.920 --> 00:21:04.440
them for the new furnst after they
told me that the furnace, the brand

252
00:21:04.440 --> 00:21:08.960
new furnace that was put in the
little house was wrong. So then I

253
00:21:10.000 --> 00:21:12.480
said, okay, if you can
give me the furnace in my big house

254
00:21:12.519 --> 00:21:15.319
that cost, I'll do it.
And he said, well, we can't

255
00:21:15.319 --> 00:21:18.240
do it at cost, but we
can do it for a really low price,

256
00:21:18.319 --> 00:21:22.559
which it turned out they're really low
price was seven thousand dollars and that

257
00:21:22.680 --> 00:21:26.519
is a really low price. Okay, so that was good then, I

258
00:21:26.559 --> 00:21:30.200
mean, it's not it's not wholesale, but it's a good price. How

259
00:21:30.200 --> 00:21:36.440
big is your house? The little
house in the back were my maid the

260
00:21:36.440 --> 00:21:42.319
one where they charged seven grand.
That house is about one five hundred square

261
00:21:42.319 --> 00:21:45.559
feet, so it's it's a little
I don't know. You know what,

262
00:21:45.680 --> 00:21:49.960
by today's standards, that's not outrageous. But here's what I want to know.

263
00:21:51.000 --> 00:21:53.000
What are you calling about today?
It did? Did? Did they

264
00:21:53.400 --> 00:22:00.799
replace the furnace in the little house
and the Big House? Yes? What

265
00:22:00.000 --> 00:22:07.599
happened to the furnace that that clown
sold you Walter Lovely? They took that

266
00:22:07.640 --> 00:22:12.200
furnace because they said that furnace was
wrong? And then they what do you

267
00:22:12.279 --> 00:22:17.319
mean they took it? Did they
give you a trade in credit? No?

268
00:22:18.119 --> 00:22:19.839
Well what did they do with it? It was a brand new furnace.

269
00:22:22.000 --> 00:22:25.160
Yeah, they said it was wrong
and they took it. They paid,

270
00:22:25.200 --> 00:22:30.160
Well, what do you mean they
took it? It has value?

271
00:22:30.759 --> 00:22:33.640
Yeah, I don't know. Well
what you hold on? Do you understand

272
00:22:33.680 --> 00:22:37.599
you paid thousands of dollars for that
first furnace? Yeah, it was brand

273
00:22:37.599 --> 00:22:42.960
new, and you're telling me that
one source simply hauled it away? Yeah?

274
00:22:45.000 --> 00:22:51.200
Why did you let him do that? Oh? My, I don't

275
00:22:51.200 --> 00:22:55.880
know. Brenda. Listen, if
you were going to get credit for that

276
00:22:55.960 --> 00:23:03.480
furnace from Walter Lovely or his contractors, you're gonna need the furnace. Where

277
00:23:03.559 --> 00:23:10.119
is that furnace? One source took
it? I where is it Did they

278
00:23:10.200 --> 00:23:15.000
make it disappear? Did they What
did they do with it? I don't

279
00:23:15.039 --> 00:23:18.480
know. I know they took it, though, Brenda, what are you

280
00:23:18.519 --> 00:23:25.599
calling about today? You guys called
me because I guess there was time for

281
00:23:25.640 --> 00:23:29.079
me to be on the show.
Okay, so today basically they remember,

282
00:23:29.160 --> 00:23:33.839
they took out the right furnace,
put in a brand new, huge furnace.

283
00:23:33.480 --> 00:23:37.519
The city disapproved that huge furnace that
they put in, and then they

284
00:23:37.519 --> 00:23:42.839
took that out and put back a
furnace just like the old one. Well,

285
00:23:42.880 --> 00:23:47.839
how do you know it wasn't the
old one? Yeah, I don't

286
00:23:47.839 --> 00:23:52.319
know if it was. It wasn't. Branda, God, Brenda, when

287
00:23:52.319 --> 00:23:56.440
you first, he's not here,
he's coming into studio here in a minute,

288
00:23:56.519 --> 00:24:00.599
Oh is he? Okay, let's
give it to Chopper. Let's call

289
00:24:00.799 --> 00:24:03.440
here's what I want to do,
and you can give them instructions. One

290
00:24:03.519 --> 00:24:07.920
source owes her money. In my
opinion, how the hell do they justify

291
00:24:08.160 --> 00:24:11.880
charging her for stuff she didn't get? And who is one source? Anyway?

292
00:24:11.960 --> 00:24:15.720
What are they? What is one
source? Didn't you say, Mark?

293
00:24:15.799 --> 00:24:21.119
You looked them up there. They're
a company, that's all they are.

294
00:24:22.880 --> 00:24:29.039
Yeah, Okay, let's let's get
Chopper to call one source three oh

295
00:24:29.039 --> 00:24:32.599
three seven one three talks seven one
three eight two five five Brenda. We'll

296
00:24:32.599 --> 00:24:40.680
get this done. Okay. Now
I want to talk to Tanna the she

297
00:24:40.759 --> 00:24:42.680
has a problem with the IRS.
Tana, what's going on with you?

298
00:24:44.359 --> 00:24:48.000
Hey, what's going on? Tana? Well, you know, is it

299
00:24:48.039 --> 00:24:52.160
Tana or is it Tanya? It
is Tanna like in Montana, Montana?

300
00:24:52.240 --> 00:24:56.319
Tanna. Okay, Tanna, what's
happening. Well, I'm not having a

301
00:24:56.319 --> 00:25:00.440
problem with the IRS. I'm having
a problem with Senior Apartment of Revenue.

302
00:25:00.640 --> 00:25:07.039
Oh okay, what's going on?
Well? I filed my taxes through a

303
00:25:07.240 --> 00:25:14.240
turbo tax on February nineteenth. On
February twenty second, I received an email

304
00:25:14.440 --> 00:25:18.839
from the State of Colorado saying they
had received my return. Then they didn't

305
00:25:18.880 --> 00:25:23.359
hear anything for a while. So
on the fifth of March I got on

306
00:25:23.440 --> 00:25:30.759
their website and it said they had
not received nor reviewed my tax return.

307
00:25:30.720 --> 00:25:36.279
You said, you already got a
confirmation email, and then they said exactly,

308
00:25:36.839 --> 00:25:40.240
and they said, never mind,
we never got it. Yeah,

309
00:25:40.279 --> 00:25:44.920
we're just kidding. Okay, So
the email. Did you keep a copy

310
00:25:44.960 --> 00:25:48.559
of the February twenty second email of
course, yeah, okay, And then

311
00:25:48.599 --> 00:25:52.240
when you would if you go online
today, they still claim they didn't get

312
00:25:52.279 --> 00:25:56.799
it. No, I went online. This was on the fifth of March.

313
00:25:56.839 --> 00:26:00.279
They didn't get it. However,
on the sixth of March, because

314
00:26:00.279 --> 00:26:04.880
I checked daily, they say they
show that they have issued a check to

315
00:26:04.960 --> 00:26:10.079
me. Now, when I filed
my taxes, I gave them my checking

316
00:26:10.079 --> 00:26:17.720
account information. It was all correct. But when I checked and I checked

317
00:26:17.759 --> 00:26:22.680
it again today just to make doubly
sure, their website says that they issued

318
00:26:22.759 --> 00:26:29.519
checks to some people to avoid the
possibility of fraud, which is the stupidest

319
00:26:29.519 --> 00:26:33.880
thing I've ever heard. The IRS
and the Social Security Administration send me my

320
00:26:34.000 --> 00:26:40.279
money via direct deposit, but the
state of Colorado, someone decided that there

321
00:26:40.279 --> 00:26:44.720
are certain people. So was your
let's get right to it? Was yours

322
00:26:44.759 --> 00:26:48.319
mailed? Oh? They say they
mailed it. Now on the sixth I

323
00:26:48.440 --> 00:26:52.519
checked again. On I checked the
fifth, they hadn't received it. I

324
00:26:52.599 --> 00:26:55.559
checked the sixth, Oh, I
got it. I heard that point.

325
00:26:55.759 --> 00:27:00.599
Did they say they mailed it or
they did it electronically? They say they

326
00:27:00.720 --> 00:27:06.200
mailed it, that they made the
decision to override my request to have them

327
00:27:06.240 --> 00:27:10.160
direct deposit. I get that,
and they have every right to do that.

328
00:27:10.400 --> 00:27:15.240
So what happened? Nothing? I
still haven't gotten the check. Okay,

329
00:27:15.000 --> 00:27:19.079
do you think, well, heck
it was the twenty second. It's

330
00:27:19.119 --> 00:27:25.240
almost a month. Right, Well
if they show, do they show it

331
00:27:25.279 --> 00:27:29.519
was cashed or what? Oh,
they can't tell you that, and you

332
00:27:29.559 --> 00:27:33.160
can't talk to a real personal.
Let's get Larson tax Relief on. Hold

333
00:27:33.200 --> 00:27:36.640
on a second, okay, sure, I want to try to get Larson

334
00:27:36.720 --> 00:27:41.640
on just to talk about this in
general. And there are tax experts eight

335
00:27:41.680 --> 00:27:48.440
four four Larsen Tax for They handle
usually people with non filing and refunds and

336
00:27:48.720 --> 00:27:52.799
not refunds, but audits and all
kinds of problems big tax bills. But

337
00:27:52.880 --> 00:27:56.359
they know a lot about this.
So hang on and we'll get this done.

338
00:27:56.359 --> 00:27:59.319
Three zero three, seven to one
to three talks seven to one,

339
00:27:59.440 --> 00:28:03.839
three eight two, five to five. Now remember Denverregen dot com what I

340
00:28:03.839 --> 00:28:10.319
told you about. They got that
new diet drug, ters urs epetide,

341
00:28:10.359 --> 00:28:14.079
that's what it is, churs epetide, and they can do that along or

342
00:28:14.480 --> 00:28:18.480
semiglue tide. They'll talk to you
the doctor, consultation and drugs and supplies

343
00:28:18.599 --> 00:28:22.000
all for two hundred and fifty a
month. Now, the urs epetite is

344
00:28:22.000 --> 00:28:26.039
a little more expensive, I believe, but it's also more powerful. So

345
00:28:26.599 --> 00:28:36.519
that's Denverregen dot com. Go with
a sure thing, Denver's best roofer Excel

346
00:28:36.599 --> 00:28:42.400
Roofing dot com. You don't pay
a cent until you're content. Time for

347
00:28:42.440 --> 00:28:47.799
an insurance check up free, no
obligation. In comparison, call Compass Insurance

348
00:28:47.920 --> 00:28:52.079
paying too much your coverage at dozens
of insurance companies find out now three out

349
00:28:52.119 --> 00:28:55.599
three seven to seven to one.
Help. You'll think you're his only customer

350
00:28:55.640 --> 00:28:59.240
when you choose Frank durand the real
estate Man dot com to list your home

351
00:28:59.440 --> 00:29:06.799
with Remax Alliance three all three nine
two zero sixteen twenty two. Hi Tom

352
00:29:06.799 --> 00:29:11.720
Martino here, All right, we're
going to get an expert. We're trying

353
00:29:11.720 --> 00:29:15.680
to get an expert for that Colorado
Department of Revenue problem right now. Gwen's

354
00:29:15.720 --> 00:29:18.519
got a problem with a contractor.
Gwen, what is going on with a

355
00:29:18.599 --> 00:29:26.000
contractor? What's happening? We hired
a contractor to do an addition, and

356
00:29:26.039 --> 00:29:34.400
who'd you hire? Quality builders?
Okay, what happened? They were doing

357
00:29:34.440 --> 00:29:38.400
the addition. We told them a
price and they agreed to it. Wait,

358
00:29:38.440 --> 00:29:42.880
you told them a price and they
agreed to your price. Yes,

359
00:29:44.559 --> 00:29:51.000
okay? Is it in the contract, Gwen? Yes? Okay? And

360
00:29:51.079 --> 00:29:55.720
how much was it for in the
contract? One hundred and eighteen thousand,

361
00:29:56.640 --> 00:30:03.400
okay. And what happened one room
of a our existing house. Okay,

362
00:30:03.519 --> 00:30:11.519
it was it a pop top.
No, it's it's a it's a ranch

363
00:30:11.559 --> 00:30:15.799
style house. And they were just
going to do in addition one room bedroom

364
00:30:15.799 --> 00:30:18.119
with a closet and a bathroom.
But they were going to do that on

365
00:30:18.200 --> 00:30:22.640
a second floor that doesn't exist.
They were going to put a second floor

366
00:30:22.119 --> 00:30:26.079
that's called the pop top. Okay, go ahead, okay, okay.

367
00:30:26.319 --> 00:30:32.640
So when they did that, they
found out that they had to push it

368
00:30:32.720 --> 00:30:36.160
in five feet for some reason,
but no one would tell me that reason.

369
00:30:36.640 --> 00:30:41.799
But we lost five feet inward on
one side, so in doing that,

370
00:30:41.640 --> 00:30:47.920
we pushed it further the other way. They never got your approval for

371
00:30:48.000 --> 00:30:53.039
that, Yeah they did, oh
okay, but they didn't tell me what

372
00:30:53.119 --> 00:31:00.119
the reason was. Oh, okay, got it then. So then that

373
00:31:00.240 --> 00:31:04.920
made it smaller and we needed more
rooms. So I told him he could

374
00:31:06.000 --> 00:31:11.680
go over to the we having an
existing skylight in the roof, and he

375
00:31:11.720 --> 00:31:15.720
could go over that far. But
that was it. Well, when they

376
00:31:15.720 --> 00:31:25.480
did that, they didn't rein factor
that the bathroom coming up that they were

377
00:31:25.720 --> 00:31:32.480
redoing, or you know, making
the furnace, the flume of that would

378
00:31:32.480 --> 00:31:36.599
come up into the middle of the
bathroom. Right. Well that, yeah,

379
00:31:36.599 --> 00:31:41.000
there's always alterations people make when they
do additions. Yeah, so let

380
00:31:41.039 --> 00:31:45.680
me get right to the problem.
Are they overcharging for that change? Are

381
00:31:45.680 --> 00:31:48.599
they charging? Are they not tell
me what the problem is right now?

382
00:31:49.599 --> 00:31:55.160
Okay? The problem is that in
doing that, we had to buy a

383
00:31:56.039 --> 00:32:02.640
different furnace for it to go out
sideways? Okay, up, and then

384
00:32:02.880 --> 00:32:13.559
we also ourselves in twenty seventeen put
in a new twenty and sixteen water heater.

385
00:32:15.359 --> 00:32:17.640
When they oh, that's pretty much
that they wouldn't be wrong getting another

386
00:32:17.680 --> 00:32:22.000
one now, But do you need
a new water heater? Well, what

387
00:32:22.039 --> 00:32:29.599
they did was, yeah, what
they did was they put it a kit

388
00:32:30.079 --> 00:32:35.880
on the water heater for it to
go outside. In doing so, we

389
00:32:36.039 --> 00:32:42.359
have found out that they ruined it. It wasn't the correct kit to put

390
00:32:42.400 --> 00:32:47.680
on that water heater. Oh,
okay, so they have the water heater.

391
00:32:49.720 --> 00:32:53.920
Did they replace the water heater?
No? Do they know that that?

392
00:32:54.240 --> 00:32:59.839
Okay? Do they acknowledge that the
kit did not belong on the water

393
00:32:59.839 --> 00:33:07.319
heat. I don't know if they're
acknowledging it. I sent them over bell

394
00:33:07.519 --> 00:33:14.039
Plumb Plumbers, yes, which he
was very disgusted and said it was illegal

395
00:33:14.279 --> 00:33:20.200
what they did. Okay, hold
on. What we need to do is

396
00:33:20.279 --> 00:33:24.319
find out what we can do now, because apparently you did consult Belle Plumbing

397
00:33:24.759 --> 00:33:29.960
and they gave you an opinion.
And I'm not sure if Quality Builders agrees

398
00:33:30.039 --> 00:33:32.240
with it. But we'll come back
to this and more coming up. Plus

399
00:33:32.279 --> 00:33:38.920
redrocksars dot com Go with a sure
thing Denver's Best roofer Excel roofing dot com.

400
00:33:38.960 --> 00:33:45.559
You don't pay a cent until you're
content. Time for an insurance check

401
00:33:45.640 --> 00:33:50.640
up free, no obligation. In
comparison, call Compass Insurance. Pay too

402
00:33:50.720 --> 00:33:54.000
much your coverage at dozens of insurance
companies find out now three oh three seven

403
00:33:54.079 --> 00:33:58.759
seven to one help. You'll think
you're his only customer when you choose Frank

404
00:33:58.799 --> 00:34:02.759
Durand the real estate man to list
your home with Remax Alliance three oh three

405
00:34:02.839 --> 00:34:14.559
nine two zero sixteen twenty two.
Yeah, ripped of bad news. You

406
00:34:14.800 --> 00:34:20.920
need advice so you don't have the
come running just as fast as we can

407
00:34:21.800 --> 00:34:27.880
show. Shooter's gonna help. Come
man, This is the Troubleshooter Show.

408
00:34:28.480 --> 00:34:32.760
Now, Tom Martino, Hi,
Tom Martino here, Welcome to the show.

409
00:34:34.559 --> 00:34:37.960
Three oh three seven one three talk
seven one three eight two five five

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00:34:38.079 --> 00:34:42.400
Welcome. We are here to help
you solve your problems, answer your questions,

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00:34:42.440 --> 00:34:45.280
and take your complaints, and don't
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412
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413
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conditioning business. Three oh three eight
six two five, five five four.

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00:35:00.119 --> 00:35:07.079
Let's talk to Larson Tax Relief about
this problem. Michael Plantinga is with us.

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00:35:07.079 --> 00:35:10.719
He's with larsontax Relief dot com.
They're great people forgetting your tax problems

417
00:35:10.760 --> 00:35:15.880
solved, but they also serve as
experts for us. And Tanya says Michael

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00:35:16.039 --> 00:35:22.000
that she followed with TurboTax on the
nineteenth, got a confirmation email on the

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00:35:22.000 --> 00:35:29.679
twenty second saying they got the UH
return at the Colorado Department of Revenue,

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00:35:30.480 --> 00:35:36.719
and they said on March sixth they
issued a check and mailed it to her.

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00:35:37.480 --> 00:35:45.360
Now she had requested electronic you know, distribution, or she wanted to

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00:35:45.360 --> 00:35:49.719
get it to wired or however they'd
aciate and they decided to mail it.

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00:35:50.480 --> 00:35:52.039
She took issue with that. And
by the way, on that topic,

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00:35:52.239 --> 00:35:57.159
Michael, they said that they reserved
the right to mail checks that they think

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00:35:57.760 --> 00:36:01.800
something's weird. I don't even know, Tana. What did they actually say

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00:36:01.800 --> 00:36:07.519
about why they mailed it? They
all they say is that it's a fraud

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00:36:07.559 --> 00:36:13.199
prevention measure. Have you ever heard
that, Michael? Then you know,

428
00:36:13.280 --> 00:36:16.519
not doing an ah instead mailing a
check. Well, first to clarify,

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00:36:16.599 --> 00:36:21.079
Tom, are we talking about Colorado
Department of Revenue? Yes, yes,

430
00:36:21.199 --> 00:36:23.639
okay, I have not heard of
that before, but it wouldn't surprise me.

431
00:36:24.320 --> 00:36:30.280
Okay. Now, next thing,
it was mailed they said back in

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00:36:30.559 --> 00:36:34.840
uh, you know, a month
ago. So what's going on? Does

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00:36:34.840 --> 00:36:37.119
it usually take that long? Or
what happens? Did they mail it?

434
00:36:38.559 --> 00:36:43.079
Does she call somewhere to see if
it was cleared or what does she do?

435
00:36:44.559 --> 00:36:47.360
Well? What I would first say
is perhaps it was mailed to a

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00:36:47.400 --> 00:36:52.199
former address hard to say, or
it got lost in the mail. Her

437
00:36:52.199 --> 00:36:57.880
best bet is likely to just contact
the department directly and inquire as to the

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00:36:57.920 --> 00:37:00.400
status of the check. They mean
need to put a stop on it and

439
00:37:00.440 --> 00:37:06.000
remail another one tongue. That's what
if it was cashed. What happens in

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00:37:06.039 --> 00:37:13.960
those cases when somebody steals a check
that I have not encountered before, But

441
00:37:14.079 --> 00:37:19.320
I would imagine that the state would
then need to But here's what I've heard

442
00:37:19.760 --> 00:37:23.559
on that they don't take I don't
think the state takes responsibility for fraud or

443
00:37:23.599 --> 00:37:29.719
for They don't take responsibility for fraud
or theft. That's what I heard.

444
00:37:29.719 --> 00:37:35.320
But I want to know something.
Did you actually call them Tanna yet?

445
00:37:35.360 --> 00:37:38.840
He said just call and find out
if it's been cashed? Of course I

446
00:37:38.920 --> 00:37:44.960
did. They don't am a real
person to ever answer the phone that you

447
00:37:45.199 --> 00:37:50.719
just get a recording. They refer
you to their website to check the status

448
00:37:50.760 --> 00:37:53.719
of your refund. There is no
person to talk to you. I mean,

449
00:37:54.159 --> 00:37:59.400
I've called every number I could find. You know, I've contacted their

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00:38:00.039 --> 00:38:02.960
coming a revenue tax to your service. I've contacted the Governor's office. I've

451
00:38:04.000 --> 00:38:09.000
contacted Mike Lynch's office. How much
is the refund check? How much is

452
00:38:09.039 --> 00:38:14.199
it? It's only twelve hundred dollars. But I'm disabled. I live on

453
00:38:14.280 --> 00:38:17.760
Social Security here twelve hundred. That's
a lot of money. So that's a

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00:38:17.760 --> 00:38:21.679
lot of money, Tom. What
I would suggest, Thomas? She called

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00:38:21.679 --> 00:38:25.280
the collections department with Colorado Department of
Revenue. Now why the collection department I

456
00:38:25.280 --> 00:38:29.920
ever work with and deal with.
But they're pretty good about answering the phone.

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00:38:30.159 --> 00:38:32.079
She may be on hold for five
ten minutes, but they may even

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00:38:32.360 --> 00:38:37.559
be able to give her guided the
collection. You know, that's one way.

459
00:38:38.480 --> 00:38:42.679
When you go online, do you
have a log in? You use

460
00:38:43.239 --> 00:38:47.679
Tana? Yes, and so you
have a username and password for your account?

461
00:38:49.519 --> 00:38:52.880
I do, yes? And what
does it say when you're on there?

462
00:38:54.039 --> 00:39:00.320
You go on and there's you know, there's a menu and it asks

463
00:39:00.360 --> 00:39:05.639
if you want to contact them,
and I do, and I send emails

464
00:39:05.639 --> 00:39:09.400
and I send emails and I don't
ever get a response. All you can

465
00:39:09.440 --> 00:39:15.800
get is go back and check the
status of your refund. Well, obviously

466
00:39:15.119 --> 00:39:20.679
you know I have done that,
and I don't I guess I don't understand

467
00:39:20.719 --> 00:39:23.519
the criteria that was used to decide
that it was mine that they could do

468
00:39:23.559 --> 00:39:28.039
this with. I hadn't worked for
the previous two years. I was exempt

469
00:39:28.039 --> 00:39:31.960
because I'm just abled, And well, you know that Tana that Let's put

470
00:39:32.000 --> 00:39:36.320
it this way. I want to
I want to get right to that point

471
00:39:36.360 --> 00:39:39.599
because you've mentioned it a few times. That's not going to matter. In

472
00:39:39.639 --> 00:39:43.480
other words, whether they had a
good reason to do it or not,

473
00:39:43.679 --> 00:39:49.639
it's not going to get you any
different outcome. I mean, it's just

474
00:39:49.840 --> 00:39:52.719
I don't know. I know what
you're saying. Why the hell they mess

475
00:39:52.800 --> 00:39:55.480
with my check? Why didn't they
just send me the refund? I don't

476
00:39:55.519 --> 00:40:00.559
know the answer to that. And
Michael says he's never heard of them opting

477
00:40:00.719 --> 00:40:05.880
to mail it when somebody asked for
an ach a ach is much easier for

478
00:40:06.000 --> 00:40:08.039
them. Now, while you guys
are on, I want you to hang

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00:40:08.039 --> 00:40:12.559
on. I want Brenda to comment. What Brenda, what is your take

480
00:40:12.599 --> 00:40:16.360
on this? You say you have
a comment on Colorado Department of Revenue.

481
00:40:16.760 --> 00:40:22.039
Well, the same exact thing happened
to my son in law last year with

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00:40:22.239 --> 00:40:25.880
his taxes. And what happened him, Well, they had selected they want

483
00:40:25.880 --> 00:40:30.000
a direct deposit, and then they
didn't get the check, and so they

484
00:40:30.039 --> 00:40:32.840
called and they said the same exact
thing that they had, for fraud reasons,

485
00:40:32.880 --> 00:40:37.719
decided to mail it and they waited
for the check to come, waited

486
00:40:37.760 --> 00:40:40.480
for it. Comment never came,
so they called the Department of Revenue back

487
00:40:40.639 --> 00:40:45.159
and requested they stop the payment and
issue another check. Well, of course,

488
00:40:45.239 --> 00:40:49.400
the check showed up right when they
did that, so then the first

489
00:40:49.480 --> 00:40:53.239
check they got wouldn't work. So
then they waited for the Department of Revenue

490
00:40:53.280 --> 00:40:57.639
to send a second check, which
took like three or four months later,

491
00:40:58.239 --> 00:41:01.119
and it went to either a day
from person that they when they called back,

492
00:41:01.159 --> 00:41:05.880
they said somebody else cast it and
they were going to have to research

493
00:41:06.039 --> 00:41:09.199
who cast it. And then bottom
line is they never got the refunds.

494
00:41:09.840 --> 00:41:14.119
They say, they never got it. So let me ask you this though,

495
00:41:14.159 --> 00:41:17.400
because this could help. How long
did it finally take that first check

496
00:41:17.480 --> 00:41:22.159
to show up. Well, they
waited the three or four weeks, you

497
00:41:22.159 --> 00:41:28.119
know, after it was mailed,
and literally they filed on Friday that the

498
00:41:28.599 --> 00:41:30.880
checked me. So it took about
four weeks. It took about four weeks

499
00:41:30.920 --> 00:41:35.199
and then yeah, and when they
did the stop payment on Friday, of

500
00:41:35.239 --> 00:41:37.679
course the check came on like Tuesday. No, no, I get it

501
00:41:37.760 --> 00:41:39.880
now. This is what I'm thinking
we should do at this point. And

502
00:41:40.000 --> 00:41:45.360
thank you, Brenda. That helps
us a lot. I appreciate that Brenda.

503
00:41:45.480 --> 00:41:47.960
You know, when listeners call any
this tells me something. She says

504
00:41:49.000 --> 00:41:52.280
three or four weeks, and it's
been about four weeks. You know what

505
00:41:52.320 --> 00:41:55.199
we should do is just it hasn't
actually been four weeks yet, TENA we

506
00:41:55.239 --> 00:41:59.920
ought to just I'm not saying we're
going to drop this, but let's get

507
00:41:59.920 --> 00:42:07.480
it at least another week or so, and then we'll retackle it, because

508
00:42:07.400 --> 00:42:12.880
because if this is a personal experience. Hey, Michael, have you heard

509
00:42:12.920 --> 00:42:16.639
how long it's been taking for actual
mail checks. Do you remember during COVID

510
00:42:16.639 --> 00:42:22.159
how they were doing. They were
waiting two months to get stuff done.

511
00:42:22.719 --> 00:42:25.159
Yeah, I agree with you,
Tom, Maybe wait another week and if

512
00:42:25.199 --> 00:42:30.280
not, then try calling Colorado again
and again. I would let her know

513
00:42:30.360 --> 00:42:36.519
to call the collections division. It's
on their website under tax collections, and

514
00:42:36.559 --> 00:42:38.360
if she just gets some answer to
the phone there, they might be able

515
00:42:38.360 --> 00:42:44.000
to transfer her. Okay, that's
a good point, Michael. While I

516
00:42:44.039 --> 00:42:46.159
have you on, what are the
challenge and by the way, just do

517
00:42:46.239 --> 00:42:50.239
what we say, Tanna. I
wrote this down. When you call back,

518
00:42:50.320 --> 00:42:52.679
I'll know you know, I'll go
right to your record here. Now,

519
00:42:52.920 --> 00:42:57.559
Michael, what challenges have been have
been? People have been having as

520
00:42:57.599 --> 00:43:04.000
many challenges this year as in past
years. No. So far, the

521
00:43:04.079 --> 00:43:07.519
filing process with both states and IRS
has been pretty smooth. It's always a

522
00:43:07.599 --> 00:43:13.199
challenge when people mail returns in for
processing, but if they electronically file them,

523
00:43:13.280 --> 00:43:17.199
they go pretty quickly. And what
about tax fraud? I hear that

524
00:43:17.280 --> 00:43:22.679
as a major problem. That is
a problem, And one of the issues

525
00:43:22.719 --> 00:43:28.440
we encounter is taxpayers will be issued
and notice by the IRS saying hey,

526
00:43:29.079 --> 00:43:34.719
your twenty twenty two return was flagged
for potential fraud. Please call us with

527
00:43:34.760 --> 00:43:39.239
this PIN number to verify, and
people won't call to verify, so then

528
00:43:39.280 --> 00:43:44.519
they're twenty twenty three returns put on
hold and it just stacks up if they

529
00:43:44.559 --> 00:43:47.800
don't address it directly. Hey,
Tom, how do you know you're really

530
00:43:47.840 --> 00:43:52.480
calling the right people? Tom?
Can I ask Michael question hold on?

531
00:43:53.000 --> 00:43:57.320
Yes you can, But Michael,
how do you know you're when they say

532
00:43:57.400 --> 00:44:00.960
you know your your tax return has
been flagged? And we assume the I

533
00:44:00.119 --> 00:44:07.239
r S will never call us,
Yes, they're always going to contact us.

534
00:44:07.559 --> 00:44:09.559
I should be a scam that someone
creates down the road, but usually

535
00:44:09.599 --> 00:44:14.880
it's on IRS letterhead. And if
you have a tax profess professional like an

536
00:44:14.920 --> 00:44:19.320
attorney like myself representing you. My
client would just forward it to me and

537
00:44:19.360 --> 00:44:22.400
say it's just legitimate, and I
could give them advice as to whether or

538
00:44:22.440 --> 00:44:24.719
not it is. If people,
if you ever get a notice and you're

539
00:44:24.760 --> 00:44:30.559
not sure, call us please and
eight four four Larson tax is Larsent Tax

540
00:44:30.719 --> 00:44:34.360
Relief dot Com l A R S
O N DOC go ahead. What's your

541
00:44:34.400 --> 00:44:37.000
question? Is there anywhere that she
can go and talk to somebody in person?

542
00:44:37.400 --> 00:44:40.719
Do they have an office or something
where she can talk face to facing?

543
00:44:40.840 --> 00:44:46.239
Those days are over? I'm not
sure, are they, Michael.

544
00:44:47.519 --> 00:44:51.199
It's tough to say. I mean, she could try going to the Department

545
00:44:51.199 --> 00:44:54.440
of Revenue directly and seeing if there's
a receptionist or someone there that could give

546
00:44:54.519 --> 00:44:58.559
some advice or guidance. Well,
not not a reception but one of these

547
00:44:59.000 --> 00:45:01.199
might be long gone time. Well
you know that. I know what you're

548
00:45:01.239 --> 00:45:05.559
saying. But how did what if
she just show up? Doc? I

549
00:45:05.559 --> 00:45:08.119
mean there used to be a place
downtown where you could go and get forms

550
00:45:08.159 --> 00:45:13.960
and stuff. But I just you
know, like sometimes like with Social Security,

551
00:45:14.199 --> 00:45:16.679
if you go to their office,
it's a thousand times better than trying

552
00:45:16.719 --> 00:45:20.119
on the phone line. I don't
think the I R S. Actually,

553
00:45:20.199 --> 00:45:22.519
I don't know that, Doc,
I don't know that. I'm going to

554
00:45:22.599 --> 00:45:28.840
ask. I'm going to ask my
expert GP chat GPT. Okay, uh,

555
00:45:29.639 --> 00:45:31.440
you know, by the way,
I was just telling Brooke from Red

556
00:45:31.519 --> 00:45:38.800
Rock Solar. I was saying that
I have found chat GPT to be very

557
00:45:39.639 --> 00:45:43.519
to be on and off. They
have a lot of mistakes. I asked

558
00:45:43.599 --> 00:45:47.360
them a question about qualified investors,
just I was. I just had a

559
00:45:47.400 --> 00:45:52.159
question about qualified versus accredited. They
were all wrong, totally wrong. So

560
00:45:52.679 --> 00:45:57.559
that's weird. But anyway, so
does the I R S take in person

561
00:45:57.599 --> 00:46:01.719
appointments? Let's see what it says. And I don't know. Have you

562
00:46:01.760 --> 00:46:05.480
guys used this yet? Mark,
do you use it at all? Chat

563
00:46:05.559 --> 00:46:08.519
GPT? Tommy's doing something on video. I do not use it. Our

564
00:46:08.639 --> 00:46:12.440
kids use it though. That's kind
of okay. You can make an in

565
00:46:12.440 --> 00:46:17.239
person appointment. You need to schedule
it in advance. For individuals with tax

566
00:46:17.360 --> 00:46:22.280
issues they have not been able to
resolve on the phone. To schedule it,

567
00:46:22.559 --> 00:46:27.000
you call the IRS appointment line.
Have you ever heard of that?

568
00:46:27.039 --> 00:46:31.719
Michael Plantanga the appointment line? Okay, And then you have a tax they

569
00:46:31.760 --> 00:46:38.360
have a tax assistance center located in
your area and you get face to face

570
00:46:38.440 --> 00:46:42.840
help. They say that's what she
needs. I would say, that's the

571
00:46:42.880 --> 00:46:45.519
next step, So let's wait a
week or so and then do that.

572
00:46:45.639 --> 00:46:50.719
Sally's got a comment, Go ahead, Sally, what's your comment? Hey,

573
00:46:50.880 --> 00:46:55.119
that's pretty normal. I moved out
to Colorado in twenty twenty in March,

574
00:46:55.679 --> 00:47:01.519
and I had styled my state refund
and they didn't. I opted for

575
00:47:01.880 --> 00:47:07.199
direct deposit and they told me they
were sending me a check. So I

576
00:47:07.280 --> 00:47:10.320
asked him why and they said,
it's just random. They said, oh,

577
00:47:10.719 --> 00:47:15.000
you know, some people they send
it to you and some they don't.

578
00:47:15.159 --> 00:47:19.239
It's just kind of like a lottery
type of thing, quote unquote.

579
00:47:19.280 --> 00:47:22.719
But that does not sound abnormal to
me at all, because it happened to

580
00:47:22.800 --> 00:47:27.760
me. And my problem was I
was moving out of state, so I

581
00:47:27.880 --> 00:47:30.920
was like, well, how am
I going to intercept that check? But

582
00:47:30.079 --> 00:47:34.920
it ended up going to my Colorado
address? And how long did it take

583
00:47:35.039 --> 00:47:40.800
come to my uh, I don't
know, three four weeks maybe? Okay,

584
00:47:40.960 --> 00:47:44.920
she's right at the third night,
three and a half weeks or something.

585
00:47:45.000 --> 00:47:47.280
So Sally, thank you very much. I'm Tom Martinez. Three oh

586
00:47:47.280 --> 00:47:55.800
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591
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592
00:48:21.400 --> 00:48:24.639
home with Remax Alliance. Three oh
three nine two zero sixteen twenty two.

593
00:48:27.280 --> 00:48:32.719
Hi Tom Martino, you're troubleshooter three
oh three seven one three talk three oh

594
00:48:32.760 --> 00:48:37.119
three seven one three eight two five
five. Welcome to the show. All

595
00:48:37.199 --> 00:48:42.199
right, listen, we have a
lot to talk about. I have a

596
00:48:42.199 --> 00:48:45.519
lot of questions coming in on solar, so be patient. If you have

597
00:48:45.840 --> 00:48:50.440
called us on solar issues. Okay, Now I want to go back to

598
00:48:50.519 --> 00:48:57.320
Gwen because this is uh, this
is who we left off with high quality

599
00:48:57.400 --> 00:49:01.519
builders. Basically, you say altered
your plan because they said they had to.

600
00:49:01.920 --> 00:49:06.000
We don't know if it was a
building department issue, a permit issue.

601
00:49:06.000 --> 00:49:08.679
We have no idea why that happened. But they had to alter the

602
00:49:08.719 --> 00:49:14.760
plan, causing them to need a
causing you to need a new furnace.

603
00:49:14.800 --> 00:49:20.440
You said, right yes. And
in addition to that, they tried to

604
00:49:20.519 --> 00:49:24.880
adapt your water heater to be put
outside and they ruined your water heater.

605
00:49:25.239 --> 00:49:30.519
Now, your water heater was old
enough anyway that they didn't ruin much.

606
00:49:30.559 --> 00:49:34.480
It was eight years old, although
you know water heaters can last fifteen and

607
00:49:34.559 --> 00:49:37.280
sixteen years have taken care of.
But what I need to know is this,

608
00:49:38.559 --> 00:49:45.159
if we call quality builders, do
they admit that they ruined your water

609
00:49:45.199 --> 00:49:49.719
heater? No, they are not
omitting it. But she did ask for

610
00:49:49.760 --> 00:49:55.559
a second opinion and then still didn't
do anything. Okay, Is the addition

611
00:49:55.760 --> 00:50:02.440
done right now? No? We
told him they could do that, we

612
00:50:02.519 --> 00:50:06.719
could do the tile, and they
did not listen to us, and they

613
00:50:06.760 --> 00:50:10.480
did the tile themselves. So we
had to put an additional five thousand to

614
00:50:10.639 --> 00:50:16.400
get them done. I'm going to
ask this gw again, Gwinn. Is

615
00:50:16.440 --> 00:50:22.320
the addition completed the upper room?
No? Okay, what needs to be

616
00:50:22.400 --> 00:50:28.480
done still under the contract? Well? Nothing, because they quit it.

617
00:50:29.199 --> 00:50:34.679
We stopped it, so you fired
ourselves. You fired how much have you

618
00:50:34.719 --> 00:50:42.880
paid well so far? The one
eighteen, the forty five thousand for the

619
00:50:42.960 --> 00:50:49.039
water heater, forty five thousand dollars
for a water heater, forty five hundred,

620
00:50:49.360 --> 00:50:52.199
oh my god, forty five hundred
for the water heater, two hundred

621
00:50:52.280 --> 00:50:58.519
and seventy dollars for the kit that
goes on top of the water heater.

622
00:50:59.239 --> 00:51:01.159
But you said you bought a new
water heater. Did they ruin the new

623
00:51:01.159 --> 00:51:07.599
water heater or your old one?
Well, the old one was only twenty

624
00:51:07.639 --> 00:51:13.039
and sixteen that we put in in
twenty seventeen. Here's what I'm asking.

625
00:51:13.079 --> 00:51:16.280
I'm going to ask this again.
Did they ruin by putting the adapter on

626
00:51:16.440 --> 00:51:21.679
to get it outside? Did they
ruin the old heater or a new one?

627
00:51:21.840 --> 00:51:25.880
Yes? Yes, that one,
the twenty sixteen one. Okay,

628
00:51:27.039 --> 00:51:30.360
so you bought a new water heater. Yes, we bought a new water

629
00:51:30.400 --> 00:51:36.199
heater. Okay, Now I understand
without regard to who owes who what,

630
00:51:36.480 --> 00:51:39.239
here's what I need to know.
Where does it stand right now? With

631
00:51:39.360 --> 00:51:43.760
your addition, how much still has
to be done by either you or then,

632
00:51:44.280 --> 00:51:49.800
without regard to who should do it? Okay, when they stopped,

633
00:51:49.920 --> 00:51:59.760
we had to they painted a fourth
of the way top of the surrounding.

634
00:52:00.840 --> 00:52:07.280
We had to paint from the fourth
way down to the floor, so we

635
00:52:07.400 --> 00:52:12.719
had to do that. We have
to put in the pocket doors. We

636
00:52:12.800 --> 00:52:15.440
had to find the pocket door hardware. They stepped the way back in there.

637
00:52:16.519 --> 00:52:22.519
We had to we have to do
the plumbing for the faucets, the

638
00:52:22.519 --> 00:52:28.760
sinks, the counters of the vanity. We said we would buy all the

639
00:52:28.800 --> 00:52:36.000
stuff that we could buy so it
would cut down on our costs. Okay,

640
00:52:36.079 --> 00:52:45.519
so what's left now is stairs redoing
this, you know, putting something

641
00:52:45.559 --> 00:52:49.440
on the stairs and curtains and you
know, all that kind of stuff.

642
00:52:49.480 --> 00:52:54.559
But we're waiting for someone to drill
holes, a family friend to come droe

643
00:52:54.599 --> 00:53:04.280
holes for our sinks. Okay,
now I'm gonna I'm going to have somebody.

644
00:53:04.400 --> 00:53:07.400
What do you want from them right
now? I want them to pay

645
00:53:08.239 --> 00:53:16.280
for the water heater and get it
correct so that we don't have poisoning that

646
00:53:16.280 --> 00:53:21.280
they could have poisoned us with.
What do you mean poisoning? What does

647
00:53:21.280 --> 00:53:27.679
that mean? What's the poisoning?
Joe? I have no idea. What

648
00:53:27.719 --> 00:53:37.320
you it's a gas water heater?
Oh okay, okay, so where's that?

649
00:53:37.559 --> 00:53:43.920
Where's the water heater right now in
the basement, and Bell Plumbing took

650
00:53:43.920 --> 00:53:49.440
it apart because he thought it would
have killed us and the animal. So

651
00:53:49.559 --> 00:53:53.599
you have no hot water right now, no for two months now, and

652
00:53:53.639 --> 00:53:59.960
you want quality builders to come and
fix it. Yes, And she said

653
00:54:00.079 --> 00:54:05.800
that they that it passed rough inspection. They did not even pull a permit

654
00:54:05.960 --> 00:54:08.159
that I think, well, what
does Bell say needs to be listen?

655
00:54:08.480 --> 00:54:12.719
What does Bell say? What do
they say needs to be done to it?

656
00:54:14.119 --> 00:54:19.960
Get a lawyer? But no,
no, I'm asking how can if

657
00:54:20.000 --> 00:54:28.159
you asked Belle to fix it,
what would they do five thousand, seven

658
00:54:28.239 --> 00:54:32.800
hundred dollars worth of work? What
would they do heat? I need listen,

659
00:54:32.840 --> 00:54:37.800
I why do you need a new
water heater because this one's ruined?

660
00:54:38.239 --> 00:54:42.159
Why is it ruined? I'm going
to go all over this again until I

661
00:54:42.159 --> 00:54:45.119
get in out. Why is it
run work? What it won't work?

662
00:54:45.360 --> 00:54:49.639
Why will it not work? It
won't light? Why will it not light?

663
00:54:51.400 --> 00:55:00.000
I don't know. Belle Plumbing says
it's illegal what they did. I'm

664
00:55:00.000 --> 00:55:02.920
not going to listen to help.
I need I need one of our experts.

665
00:55:02.960 --> 00:55:06.719
I need somebody to look at it. I'm telling you I have no

666
00:55:06.800 --> 00:55:13.480
idea. Does it all come down
to the water heater right now? Yes,

667
00:55:13.559 --> 00:55:17.079
the water heater, we have no
hot water, and are the furnace

668
00:55:17.159 --> 00:55:22.320
they put in also and their pipes
that they put to it are leaking?

669
00:55:23.079 --> 00:55:27.679
How did you find Quality Builders not
on referral list dot com? How did

670
00:55:27.719 --> 00:55:36.199
you find them on that Angie's List
type? Did you call Angie's List for

671
00:55:36.239 --> 00:55:40.800
help? Yeah? What did they
say? Three? Oh? No,

672
00:55:40.880 --> 00:55:46.199
we just got three estimates and there's
was the cheapest. Ah. So you

673
00:55:46.239 --> 00:55:50.679
call Angie's List, you get three
estimates, you go with the cheapest.

674
00:55:51.000 --> 00:55:53.840
Now you're having major problems and you
call me for help, but you didn't

675
00:55:53.840 --> 00:55:58.239
go to my referral list first.
I don't understand you know, listen,

676
00:55:58.440 --> 00:56:01.559
I'm not trying to be so serving
here, but Gwen, did you call

677
00:56:01.719 --> 00:56:06.880
Angie's List for help? Since they're
the ones that offered those contracts to you?

678
00:56:07.119 --> 00:56:09.840
Did you call them for help?
No? Try them and let me

679
00:56:09.880 --> 00:56:14.599
know what they tell you. You
call Angie's List and tell them that this

680
00:56:14.719 --> 00:56:20.119
place is screwing you quality Builders.
I don't know what Quality Builders did,

681
00:56:20.159 --> 00:56:25.280
But you call us back after you
call Angie's List, say I used someone

682
00:56:25.320 --> 00:56:30.079
from Angie's list, and they're screwing
me. They ruined my water heater.

683
00:56:30.480 --> 00:56:34.800
Then what I'd like to do is
have an expert go out and see what's

684
00:56:34.840 --> 00:56:37.679
wrong with the water heater and why
I need to take this one step at

685
00:56:37.719 --> 00:56:43.159
a time. But it seems to
me that you went to Angie's list see

686
00:56:43.199 --> 00:56:45.960
if they can help you. Let
me know what they tell you. Three

687
00:56:45.039 --> 00:56:54.239
oh three seven one three talks seven
one three eight two five five. Go

688
00:56:54.360 --> 00:56:59.559
with a sure thing Denver's Best roofer
Excel Roofing dot com. You don't pay

689
00:56:59.599 --> 00:57:06.239
a cent until you're content. Wait
time for an insurance check up free,

690
00:57:06.320 --> 00:57:10.000
no obligation. In comparison, call
Compass Insurance paying too much your coverage at

691
00:57:10.039 --> 00:57:15.079
dozens of insurance companies find out now
three all three seven seven one help.

692
00:57:15.239 --> 00:57:19.079
You'll think you're his only customer when
you choose Frank durand the real estate Man

693
00:57:19.119 --> 00:57:22.559
dot com to list your home with
Remax Alliance three all three nine two zero

694
00:57:22.719 --> 00:57:36.000
sixteen twenty two. Hi, Tom
Martino, your troubleshooter three all three seven

695
00:57:36.119 --> 00:57:39.679
one three talk three oh three seven
one three eight two five five. All

696
00:57:39.760 --> 00:57:46.119
right, let's continue here to uh
talk to you about your problems questions and

697
00:57:46.199 --> 00:57:58.039
complaints. Jewels, N what's going
on? Man? I love another one

698
00:57:58.079 --> 00:58:01.519
is wrong? Up? Yeah,
I don't know. The doctor told me

699
00:58:01.679 --> 00:58:06.079
to go all these argument and tales. I've been taking him in. They're

700
00:58:06.079 --> 00:58:08.840
not doing very much for it.
And I'm scarious to be because I can't

701
00:58:08.880 --> 00:58:13.599
watch you get on it. Okay, Jules Jewels, back up a minute,

702
00:58:14.000 --> 00:58:16.800
When did this happen with your leg? It's been going on that fors

703
00:58:17.840 --> 00:58:21.800
every month and I finally got into
the doctor and have her looked at it,

704
00:58:21.880 --> 00:58:23.960
and she had to go to the
hospital, did her test on my

705
00:58:24.039 --> 00:58:31.239
bed, and they told me you
came to action at jerus by Jules,

706
00:58:31.559 --> 00:58:39.000
Jules? How Jules? How old
are you? Eight fifty eight five s

707
00:58:39.239 --> 00:58:45.760
eight sax oh six' eight?
Okay? Now, next question. Have

708
00:58:45.880 --> 00:58:50.000
you had back problems in the past? Yes? Okay. Is your left

709
00:58:50.079 --> 00:58:54.480
leg hurting or weak? I'm down
there at the cap is kind of taming

710
00:58:54.519 --> 00:58:59.960
a lot. Okay, And you
can't and and and it's weak when you

711
00:59:00.159 --> 00:59:02.480
walk, you can't put pressure on
your left leg. Well, I can

712
00:59:02.559 --> 00:59:08.239
walk. I wish that too easy
to keep my imbalanced. Okay, Hey,

713
00:59:08.320 --> 00:59:13.159
Jules, do you have diabetes?
I hope not. Okay, So

714
00:59:13.239 --> 00:59:16.639
you were never diagnosed as it as
diabetes? And no, okay? And

715
00:59:16.679 --> 00:59:22.719
what tests did they do for you? Well, on my right arm and

716
00:59:23.360 --> 00:59:28.679
it kind of I've been getting pad
on it. And did they do any

717
00:59:28.719 --> 00:59:32.679
imaging on your leg? Ultrasound?
Uh? Huh? Did they do any

718
00:59:32.840 --> 00:59:37.960
Is your leg swelling up at all? Only had the calf round the calf

719
00:59:37.159 --> 00:59:42.440
down there? How how much is
it swelling? Oh, it didn't appear

720
00:59:42.559 --> 00:59:46.280
to be right. How big is
it? Is it bigger? Way bigger

721
00:59:46.320 --> 00:59:51.719
than the other one, larger?
Yes? When they did the ultrasound,

722
00:59:51.719 --> 00:59:54.199
did they say you might have a
blood clot or something? You told me

723
00:59:54.239 --> 01:00:00.320
I didn't have any afterwards? Huh? Yeah, okay, And did they

724
01:00:00.360 --> 01:00:06.960
say anything else any ideas of what
it was? I know as rest now

725
01:00:07.039 --> 01:00:13.960
I have probably I've had rest now
for quite a while. Now what did

726
01:00:14.000 --> 01:00:20.119
you have for quite a while?
Yes, hey, Jules, it makes

727
01:00:20.199 --> 01:00:23.599
me tired. Jules. Have you
gone back to the doctor? And when

728
01:00:23.679 --> 01:00:28.440
was when were you at Denver?
Do you have medicaid? Is that what

729
01:00:28.519 --> 01:00:32.039
you have? Yes? I was
uh huh? And where did you go

730
01:00:32.199 --> 01:00:37.519
for your exam? Because I let
you do in the hospital and they took

731
01:00:37.559 --> 01:00:45.880
your medicaid and did the testing.
Yes, yeah, okay, so right

732
01:00:45.920 --> 01:00:51.280
now are you feeling worse? Not
getting a whole lot? Then? And

733
01:00:51.280 --> 01:00:54.039
I have doctor's appointments stepping with doctor
Myers? Good, that's good. What

734
01:00:54.159 --> 01:01:05.000
kind of doctor is that? Well? Sends with another growth? Wow?

735
01:01:05.480 --> 01:01:08.880
Might supposed to be talking about this
on the air. I have no idea.

736
01:01:09.039 --> 01:01:12.760
I mean you're going to a doctor
this afternoon, right, you can

737
01:01:12.760 --> 01:01:15.400
talk about that. Okay, So
what kind of doctor are you going to

738
01:01:15.519 --> 01:01:22.400
this afternoon? General practice? Okay, well why don't you Why don't you

739
01:01:22.440 --> 01:01:27.679
call us back after that? Jewels? I don't. Are you feeling like

740
01:01:27.719 --> 01:01:30.920
they're not they're not paying attention to
you? Or what? Why are you

741
01:01:30.000 --> 01:01:36.119
calling us? Mind? Ken,
I didn't know if DoD to Mite has

742
01:01:36.440 --> 01:01:38.880
had my best interests are hard or
what? But I keep going back to

743
01:01:38.960 --> 01:01:44.639
her after You need to ask her
to send you need to ask her to

744
01:01:44.719 --> 01:01:47.800
get you a specialist that you're and
let her look at your swollen leg.

745
01:01:49.079 --> 01:01:52.360
Okay, yes, I mean call
us back after that, Jewels. There's

746
01:01:52.400 --> 01:01:55.880
not much we can do with it. What's that it was about night to

747
01:01:55.880 --> 01:02:00.039
speak with you? Keep up the
good work, Jewels. I want you

748
01:02:00.119 --> 01:02:04.000
to call us back, okay,
and let us know what your doctor says.

749
01:02:04.280 --> 01:02:07.719
You know, swollen ankles and swollen
legs can be a number of things.

750
01:02:07.960 --> 01:02:10.760
They can be serious or not so
serious. It could be a vascular

751
01:02:10.800 --> 01:02:15.599
problem in your leg. It could
even be a circulation problem. I mean,

752
01:02:15.639 --> 01:02:17.280
there's all kinds of stuff in it. Also could be congest a heart

753
01:02:17.280 --> 01:02:23.400
failure in early stage exactly exactly.
And so what you need to do is

754
01:02:23.440 --> 01:02:28.079
you need to get this doctor to
give you, to get you to a

755
01:02:28.119 --> 01:02:31.559
specialist if she doesn't know what it
is. I mean, it's definitely not

756
01:02:31.840 --> 01:02:37.280
normal to have a swollen leg,
okay, and to have tingling. It's

757
01:02:37.360 --> 01:02:42.559
not normal. So so call us
back if they ignore you or if they

758
01:02:42.599 --> 01:02:46.360
don't take you seriously. Three zero
three seven, one, three eight two

759
01:02:46.440 --> 01:02:50.280
five five do I? I didn't
do a forty five? Did I?

760
01:02:51.480 --> 01:02:55.960
By the way, one clear choice? Garage doors. I got to mention

761
01:02:57.079 --> 01:03:01.239
this. They are the bomb when
it comes to getting your garage doors done.

762
01:03:01.480 --> 01:03:06.000
I got an alert from the owner
Chappie, who says, Tom,

763
01:03:06.480 --> 01:03:13.679
so many people now they're starting garage
door businesses with no experience, and all

764
01:03:13.719 --> 01:03:16.000
they do is put a placard or
a magnetic sign on a truck and call

765
01:03:16.039 --> 01:03:20.960
it good. You need someone who
knows what they're doing. It could be

766
01:03:21.079 --> 01:03:25.159
dangerous if you don't one. Clear
Choice Doors has been around for years and

767
01:03:25.280 --> 01:03:30.280
years and years. They're the ones
I use. All of their prices are

768
01:03:30.280 --> 01:03:36.440
proudly displayed at one Clear Choice Doors
dot com seven to zero, three seven

769
01:03:36.599 --> 01:03:44.960
zero, thirty nine eighty seven.
Go with a sure thing Denver's best roofer

770
01:03:45.079 --> 01:03:52.280
Excel Roofing dot com. You don't
pay a cent until you're content. Time

771
01:03:52.280 --> 01:03:55.159
for an insurance check up free,
no obligation. In comparison, call Compass

772
01:03:55.199 --> 01:04:00.920
Insurance paying too much your coverage at
dozens of insurance companies find out now three

773
01:04:00.920 --> 01:04:03.760
all three seven seven to one help. You'll think you're his only customer when

774
01:04:03.800 --> 01:04:08.519
you choose Frank durand the real estate
Man dot com to list your home with

775
01:04:08.639 --> 01:04:17.719
Remax Alliance three oh three nine two
zero sixteen twenty two. Hi Tom Martino,

776
01:04:19.320 --> 01:04:24.880
your troubleshooter three O three seven one
three talk seven one three eight two

777
01:04:24.880 --> 01:04:30.400
five five Warren, what's going on? Hey? How you doing? Thanks

778
01:04:30.400 --> 01:04:33.920
for taking my call? What's happening
with the car wash? So I went

779
01:04:33.960 --> 01:04:38.079
to the car wash. It didn't
break my antenna. It tried to rip

780
01:04:38.119 --> 01:04:42.480
it off, ban my fender?
Uh and skip pay? Wait wait wait,

781
01:04:42.519 --> 01:04:45.199
bet your fender. What kind of
car is this? It's a F

782
01:04:45.239 --> 01:04:51.000
one fifty pickup chuck and F one
fifty. And this is an antenna that

783
01:04:51.159 --> 01:04:55.400
because a lot of cars don't have
antennas anymore. Is this an older one?

784
01:04:56.239 --> 01:05:01.960
Yeah, it's an O seven Okay, so okay, and what happened?

785
01:05:02.039 --> 01:05:05.440
It tried to rip it out?
Did it get caught on a brush?

786
01:05:06.239 --> 01:05:09.559
Yeah, I got caught on a
brush, tried to bend it,

787
01:05:09.760 --> 01:05:13.880
bent the front fender, chip the
paint. So they did a little report,

788
01:05:14.599 --> 01:05:16.960
send it up the ladder, and
all they kept saying was, well,

789
01:05:16.960 --> 01:05:19.880
we have a disclosure. We have
a disclosure where you should take your

790
01:05:19.880 --> 01:05:24.920
antenna off. The problem is the
twenty cars that we're going through while I

791
01:05:25.039 --> 01:05:29.760
was doing the report, no one
was taking their intent off. So they

792
01:05:29.800 --> 01:05:31.920
did the report. Well, I
know, I understand, I understand what

793
01:05:31.920 --> 01:05:36.000
you're saying. I'm not sure though, I'm not sure they're going to be

794
01:05:36.039 --> 01:05:43.079
responsible for this because do they have
a sign? Do they actually have a

795
01:05:43.119 --> 01:05:47.559
sign that tells you to take off
your antenna? They do, damn it.

796
01:05:48.559 --> 01:05:54.199
That's gonna make it go ahead,
keep everyone in the world from ever

797
01:05:54.280 --> 01:05:58.119
getting sued. If they just said, well we have a sign, no,

798
01:05:58.400 --> 01:06:02.440
that's not true. It has to
be reasonable, meaning this. If

799
01:06:02.480 --> 01:06:11.039
they said we take no responsibility whatsoever
and they have a brush fall down and

800
01:06:11.119 --> 01:06:16.599
grab your antenna, that's different.
We're talking about a normal operation. If

801
01:06:16.679 --> 01:06:21.519
during the normal course of things that
grabbed your antenna, they're going to say,

802
01:06:21.840 --> 01:06:28.199
we foresaw this happening, and therefore
we put up a disclaimer. We

803
01:06:28.280 --> 01:06:30.800
can discuss it if you want,
but I can tell you for sure that

804
01:06:31.559 --> 01:06:36.320
it's not the same as just disclaiming
everything. If they can show this has

805
01:06:36.400 --> 01:06:42.679
happened before, go with a sure
thing Denver's Best roofer Excel Roofing dot com.

806
01:06:42.719 --> 01:06:48.280
You don't pay a cent until you're
content. Time for an insurance check

807
01:06:48.360 --> 01:06:53.360
up free, no obligation. In
comparison, call Compass Insurance. Pay too

808
01:06:53.440 --> 01:06:57.320
much your coverage at dozens of insurance
companies find out now three o three,

809
01:06:57.480 --> 01:07:00.920
seven to seven to one help.
You'll think you're his own customer when you

810
01:07:00.000 --> 01:07:04.159
choose Frank durand the real estate Man
dot com to list your home with Remax

811
01:07:04.199 --> 01:07:14.719
Alliance three oh three nine two zero
sixteen twenty two. Yeah, ripped of

812
01:07:15.079 --> 01:07:21.800
bad news, you need advice?
Who you don't have a came running just

813
01:07:21.920 --> 01:07:28.960
as fast as we can. Show
Shooter's gonna help. Come man, this

814
01:07:29.639 --> 01:07:36.880
is the Troubleshooter Show. Now Tom
Martino, Hi, Tom Martino here,

815
01:07:36.960 --> 01:07:41.119
Welcome to the show. Three oh
three seven one three talks seven one three

816
01:07:41.239 --> 01:07:47.440
eight two five five. You know
Brook White from redrocksars dot Com has has

817
01:07:47.440 --> 01:07:50.719
shown me something that just blew my
mind, and we're gonna go over it.

818
01:07:51.199 --> 01:07:57.480
But I'm telling you, if I
told you you could get a solar

819
01:07:57.599 --> 01:08:09.400
system that would offset nearly three hundred
thousand dollars in your utility bill, that

820
01:08:09.440 --> 01:08:12.599
would be a good reason to get
one. But what if I told you,

821
01:08:13.320 --> 01:08:20.760
not only can you get a solar
system to offset nearly three hundred thousand

822
01:08:20.800 --> 01:08:27.279
dollars in utility bills, but on
top of it, what if you could

823
01:08:27.279 --> 01:08:35.479
get that system at zero charged you
out of pocket, and at the end

824
01:08:35.520 --> 01:08:45.720
of the year you experience a positive
cash flow on it because of electricity you're

825
01:08:45.760 --> 01:08:54.880
selling. All of this sounds like
it's crazy, but it is absolutely positively

826
01:08:55.039 --> 01:08:59.720
true, and we will go over
it step by step. Coming up,

827
01:09:00.399 --> 01:09:04.199
this is something you need to hear
you need to hear it. Now,

828
01:09:06.199 --> 01:09:12.800
let's talk back to Warren. Warren. I understand why Warren's upset because disclaimers,

829
01:09:12.800 --> 01:09:16.600
by the way, are disclaimers that
sometimes are ridiculous. I often give

830
01:09:16.640 --> 01:09:21.199
the example. I often give the
example of in the horse riding business,

831
01:09:23.199 --> 01:09:26.359
we have an equine law in this
state, but there are some states that

832
01:09:26.439 --> 01:09:29.600
don't have an equine law. In
this state, you can't sue for equine

833
01:09:29.680 --> 01:09:32.560
activities. But let's say another state
where you can. They put up a

834
01:09:32.600 --> 01:09:39.279
sign that says not responsible for injury
or death or not respond whatever, and

835
01:09:39.319 --> 01:09:44.159
then you sign it and the guy
punches you in the face. Well,

836
01:09:44.359 --> 01:09:50.439
obviously, obviously that disclaimer would not
hold up. Why because they're limited.

837
01:09:50.640 --> 01:09:58.359
Now, if a car wash put
up a sign that says we're not responsible

838
01:09:58.399 --> 01:10:01.119
for any vehicle damage, what's however, it would never hold up. Ever,

839
01:10:01.960 --> 01:10:08.399
But if they know that certain cars
have problems with antennas, or certain

840
01:10:08.479 --> 01:10:13.680
cars have problems with certain things,
and they warn you about them and say

841
01:10:13.720 --> 01:10:19.399
remove them or don't go through there
or whatever, it could hold up.

842
01:10:20.000 --> 01:10:25.800
In Warren's case, he had an
old f one point fifty and the antenna

843
01:10:25.880 --> 01:10:30.000
got caught on the brush and it
tried to rip it out in a bent

844
01:10:30.119 --> 01:10:36.319
defender where the antenna is mounted,
and it chipped his paint. He wants

845
01:10:36.319 --> 01:10:41.800
to know, can I get damages? They say no, because there is

846
01:10:41.840 --> 01:10:45.159
a sign that says remove it.
Is that it in a nutshell worn?

847
01:10:46.640 --> 01:10:51.000
Okay, okay, So here's the
bottom line. I don't think you're gonna

848
01:10:51.000 --> 01:10:55.560
win it, Warren. But Warren
said, but can't they just put up

849
01:10:55.560 --> 01:10:58.840
a sign and not pay for anything. No, they can't. It has

850
01:10:58.920 --> 01:11:02.920
to be in the law reasonable.
Okay. For example, if they say

851
01:11:02.960 --> 01:11:11.279
remove the antenna and you didn't,
but the antenna is ripped off by an

852
01:11:11.319 --> 01:11:17.560
employee or hit by something that's not
supposed to be there, it's not your

853
01:11:17.600 --> 01:11:23.760
normal operation. You could make the
argument the disclaimer was for normal function.

854
01:11:24.800 --> 01:11:28.319
So Dick has a comment, by
the way, in this car wash issue.

855
01:11:28.319 --> 01:11:35.359
Go ahead, Dick, Dick,
I know, I don't know if

856
01:11:35.359 --> 01:11:41.199
you're trying to talk. I can't
hear you. Go ahead. Is something

857
01:11:41.239 --> 01:11:45.479
wrong with his phone? Yeah,
Dick, we're not hearing you unless you're

858
01:11:45.479 --> 01:11:49.800
tweeting. But see if you can
re establish that. I see what he

859
01:11:49.840 --> 01:11:53.920
wanted to say. But that's the
case. Three oh three seven to one

860
01:11:53.960 --> 01:11:58.000
three talk seven one three eight two
five five. I'm going to go now

861
01:11:58.039 --> 01:12:03.560
to Brook red Rock Roofinsolar redrocksars dot
com. She's going to give us a

862
01:12:03.600 --> 01:12:13.119
real example of a commercial system she
recently did. Brook. What makes it

863
01:12:13.239 --> 01:12:18.560
possible to get one percent of your
system paid for plus have positive not only

864
01:12:18.680 --> 01:12:25.239
wait, more than one percent of
your system paid plus make money? How

865
01:12:25.279 --> 01:12:30.000
can that possibly be true? Okay, go ahead, tell me how that's

866
01:12:30.039 --> 01:12:33.319
true. Sure, absolutely. So. The first thing is is you'd have

867
01:12:33.359 --> 01:12:36.880
to qualify for the REP grant program, so there's different What does what is

868
01:12:38.000 --> 01:12:43.520
REAP and when does reap uh stop
end? You've got about three weeks left

869
01:12:43.520 --> 01:12:45.800
to put an application through, folks. Do most solar people know how to

870
01:12:45.800 --> 01:12:48.319
do a REAP? No, because
you have to have a grant writer that

871
01:12:48.399 --> 01:12:53.119
knows how to write it, So
most folks don't know most solar cost What

872
01:12:53.159 --> 01:12:57.520
is the actual deadline for REAP?
Yeah, so June thirtieth is the last

873
01:12:57.520 --> 01:13:00.840
time that they accept any applications.
It usually to about four to six weeks

874
01:13:01.079 --> 01:13:05.039
for the grant writer to send in
the application, and then obviously it takes

875
01:13:05.079 --> 01:13:08.800
about a month for us to build
the application for it to get to the

876
01:13:08.800 --> 01:13:14.199
grant writer. So the rep grant
ends June thirtieth, and it has to

877
01:13:14.199 --> 01:13:16.159
be written in a special way.
Absolutely, you have to have a grant

878
01:13:16.159 --> 01:13:20.000
writer that does it. Are you
sure? You can't you? There's just

879
01:13:20.000 --> 01:13:25.079
not an application. There is an
application that you could do yourself, but

880
01:13:25.159 --> 01:13:28.600
the likelihood of success is probably like
and what does the grant writer do?

881
01:13:28.960 --> 01:13:31.560
What is the grant writer asking for? What is the purpose of this grant?

882
01:13:31.640 --> 01:13:35.000
Leap? People? You need to
listen to this because this could do

883
01:13:35.119 --> 01:13:38.960
you have a writer that you use, Yeah, absolutely, we do.

884
01:13:39.119 --> 01:13:42.960
Her name is Margie. She's been
writing different solar grants for the last twenty

885
01:13:42.960 --> 01:13:45.720
five years. Have you been turned
down on any of them? No?

886
01:13:45.920 --> 01:13:48.760
Because because Margie's done it before,
so she knows what. Okay, So

887
01:13:48.840 --> 01:13:53.680
this is a request for the REAP
grant. What is a REAP? What

888
01:13:53.720 --> 01:13:58.439
does REAP stand for? It's a
Rural Energy Americats tied to the farm bill,

889
01:13:58.880 --> 01:14:02.399
so it's designed for ag projects and
commercial projects in rural areas to receive

890
01:14:02.439 --> 01:14:08.000
fifty percent of their project. So
it's Rural Energy America projects. Yep.

891
01:14:08.000 --> 01:14:10.880
Absolutely, And I can give you
the website link if you want to.

892
01:14:11.920 --> 01:14:17.399
So the last application is due June
thirtieth, but they sub Colorado has eight

893
01:14:17.439 --> 01:14:23.800
million dollars every quarter to distribute to
this grant, and the last distribution is

894
01:14:23.840 --> 01:14:26.680
going to be the last quarter of
twenty twenty three or twenty three, be

895
01:14:26.720 --> 01:14:29.760
four. I apologize, this program's
not getting extended. So you've got three

896
01:14:29.800 --> 01:14:33.119
weeks left to get fifty percent of
your project paid for as a grant rebate,

897
01:14:33.319 --> 01:14:39.880
meaning once your project passes final inspection. So the last quarter is this

898
01:14:40.840 --> 01:14:45.159
year yep. So the applications are
due in June and then they'll continue doing

899
01:14:45.239 --> 01:14:50.079
funding for all four quarters in twenty
twenty four and then it'll be done.

900
01:14:50.319 --> 01:14:54.479
Okay. And what does the REP
grant do. It pays for fifty percent

901
01:14:54.520 --> 01:15:00.119
of your project period yep. Why
why don't more people know about this because

902
01:15:00.840 --> 01:15:05.079
typically, and it has to be
commercial, it has to be either tied

903
01:15:05.119 --> 01:15:11.840
to an AG project or small business
of some sort. What kind of small

904
01:15:11.840 --> 01:15:15.520
business have to your rural Nope,
as long as the it's in an eligibility

905
01:15:15.600 --> 01:15:19.960
zone, which means that it can't
be in an area of fifty thousand people

906
01:15:20.039 --> 01:15:25.880
or more. So fifty thousand people
are less qualified for this. So almost

907
01:15:25.880 --> 01:15:30.560
anything out of the an eligibility zone
or an AG project. Yes, is

908
01:15:30.600 --> 01:15:35.600
that this egg anywhere? Okay?
Got it? All right? So then

909
01:15:35.640 --> 01:15:41.640
what so is as long as you
meet that, then you get to,

910
01:15:41.960 --> 01:15:44.479
hey, Brook, I got a
question. If you can to get the

911
01:15:44.560 --> 01:15:48.520
grant for fifty percent of your project
regardless of anything else, even if it

912
01:15:48.640 --> 01:15:53.479
goes over. In other words,
that fifty percent on the on the example

913
01:15:53.479 --> 01:15:57.279
you showed me and Mark, I'll
get right, so that they came out

914
01:15:57.319 --> 01:16:00.720
with money ahead. Yeah, absolutely, because the grant program it's just fifty

915
01:16:00.760 --> 01:16:03.840
percent of the project. So as
long as you're asking the government for less

916
01:16:03.840 --> 01:16:08.000
than a million dollars, so two
million dollar project still gets fifty percent,

917
01:16:08.199 --> 01:16:12.279
Okay, okay. So that with
the appreciation which is twenty three percent,

918
01:16:12.399 --> 01:16:15.319
the Buy American Act ten percent tax
credit, as well as the federal tax

919
01:16:15.359 --> 01:16:18.960
credit, one hundred and thirteen percent
of your project cost is paid for by

920
01:16:18.960 --> 01:16:23.680
the government incent which means you put
money in your pocket. Yep. Absolutely,

921
01:16:24.039 --> 01:16:26.199
Why is the okay? Mark?
You go, and then I'm going

922
01:16:26.239 --> 01:16:28.359
to ask why is the government doing
this? Market? Well, if you

923
01:16:28.359 --> 01:16:32.319
someone if someone had a duplex or
triplex or quad plex and they rented it

924
01:16:32.359 --> 01:16:38.479
out that would be a small business
if it was an LLC, though you

925
01:16:38.479 --> 01:16:42.479
could get it paid for right the
apartment house. So the only exception to

926
01:16:42.680 --> 01:16:46.920
what you're asking for mark is long
term rentals don't count. So so an

927
01:16:46.960 --> 01:16:50.720
airbnb would, an airbnb would,
as long as you a hotel, one

928
01:16:50.800 --> 01:16:55.960
hundred percent of hotel would. As
long as you're paying occupancy tax or have

929
01:16:56.039 --> 01:17:00.520
a short term rental license, then
you qualify what other businesses are just the

930
01:17:00.600 --> 01:17:05.680
long term rentals and anything that's not
federally legal. So in Colorado, any

931
01:17:05.960 --> 01:17:12.479
marijuana businesses would not qualify for the
grants. Now, in addition to that,

932
01:17:12.640 --> 01:17:15.800
you get the normal tax credits,
and that's thirty percent. Thirty percent

933
01:17:15.840 --> 01:17:19.560
for the tax credit, since we
have to comply with the Buy American Act.

934
01:17:19.600 --> 01:17:24.319
For the grant anyways, you've receive
an additional ten percent of your project

935
01:17:24.479 --> 01:17:28.279
from who from the government. Is
that inn a tax credit too? Yep,

936
01:17:28.279 --> 01:17:30.680
it's an additional ten percent. We
write a letter to the IRS and

937
01:17:30.720 --> 01:17:36.119
why is that? Because it's all
American products exactly. And then you get

938
01:17:36.439 --> 01:17:42.279
twenty three percent in depreciation between the
state and federal depreciation levels. Wait,

939
01:17:42.319 --> 01:17:46.560
wait, you get that the first
year you get to receive eighty percent of

940
01:17:46.640 --> 01:17:50.199
eighty five percent of the depreciation available, and then the next five years you

941
01:17:50.239 --> 01:17:54.560
get to take a piece of that. Hold on. Oh yeah, depreciation's

942
01:17:54.600 --> 01:17:59.359
wild, but you get to write
off a big chunk in depreciation. It

943
01:17:59.399 --> 01:18:02.399
totals up to twenty three percent of
the projects, and you receive eighty percent

944
01:18:02.399 --> 01:18:06.640
of that in the first year,
eighty percent of eighty five percent, you

945
01:18:06.680 --> 01:18:11.760
get eighty five percent over five years, and then the remaining of it over

946
01:18:11.800 --> 01:18:16.479
the next five years. Okay,
so eighty five percent depreciation immediately, but

947
01:18:16.680 --> 01:18:20.720
you only get eighty percent of that
the first year, eighty of the eighty

948
01:18:20.720 --> 01:18:25.520
five percent. Yeah, and again, I'm not a tax professional. This

949
01:18:25.600 --> 01:18:30.119
is from folks that I've spoken with
and the state that I worked with last

950
01:18:30.119 --> 01:18:33.760
week to make sure I had all
of my information correct. And this project

951
01:18:33.800 --> 01:18:39.119
you did. Are you allowed to
say who it is or not? I'm

952
01:18:39.279 --> 01:18:43.239
not sure if they're comfortable. You
guys know one, but kind of business?

953
01:18:43.359 --> 01:18:47.000
What kind of business? It's a
gas station and they're going to be

954
01:18:47.000 --> 01:18:50.079
making money on this? Oh?
Absolutely, okay, So in addition to

955
01:18:50.119 --> 01:18:54.520
the fourteen grand they put in their
pocket just for doing it, what does

956
01:18:54.560 --> 01:18:59.960
it yield them. Oh wait,
they're offsetting three two hundred something in money.

957
01:19:00.119 --> 01:19:01.239
Yeah, and they all see in
real money. Yeah. And they

958
01:19:01.239 --> 01:19:09.720
also have tenants tied to this business. So what kind of tenants. They're

959
01:19:09.760 --> 01:19:15.079
different retail stores that are involved within
the gas station itself. Did you put

960
01:19:15.119 --> 01:19:19.119
all this together or did is this
written somewhere all of these benefits. I

961
01:19:19.279 --> 01:19:23.800
had to put them all together.
So most of the time when you're working

962
01:19:23.840 --> 01:19:27.640
with a solar person, they're just
looking for that quick buck install. What

963
01:19:27.720 --> 01:19:30.479
I do is I actually work with
all of the different incentives available to folks

964
01:19:30.560 --> 01:19:33.239
to get them as much money back
as possible. So eighty five percent,

965
01:19:33.279 --> 01:19:36.640
depreciate eighty percent, you take the
first year, the rest over five years,

966
01:19:38.039 --> 01:19:41.840
and then where's what other money comes. Yeah. So in this specific

967
01:19:41.960 --> 01:19:44.439
case, he's going to qualify for
the grant program, the REP grant,

968
01:19:45.399 --> 01:19:47.680
So the buy amer connect, the
Federal tax credit depreciation, and the REP

969
01:19:47.720 --> 01:19:51.279
grant all total up to one hundred
and thirteen percent of this project. What

970
01:19:51.560 --> 01:19:57.920
can you do for people that it's
residential Brooke, Yeah, for residential they

971
01:19:57.960 --> 01:20:01.039
would still receive forty percent of their
product JCT paid for because they still call

972
01:20:01.119 --> 01:20:05.000
for for the federal tax credit as
well as the Buy American Tax Credit and

973
01:20:05.079 --> 01:20:11.159
the Buy American tax credit. That's
the UH for Buy American tax credit.

974
01:20:11.199 --> 01:20:14.159
Okay, yep. So what we
do is we write a letter that you

975
01:20:14.239 --> 01:20:18.640
found is that only for the solar
systems buy American tax credit. In other

976
01:20:18.680 --> 01:20:23.000
words, do you know that?
I mean, they don't give ten percent

977
01:20:23.039 --> 01:20:26.119
credits for anything else. It's just
for solar, right, the extra ten

978
01:20:26.399 --> 01:20:28.840
Yeah, the extra tenant's tied to
Solar Society. Yes, that's what I

979
01:20:28.880 --> 01:20:31.039
mean. Okay, got it?
Okay, So one hundred and thirteen percent

980
01:20:31.119 --> 01:20:36.680
is paid and then it but then
then not only that mark, not only

981
01:20:36.680 --> 01:20:41.479
do they have a posit of fourteen
rand going into the damn thing, but

982
01:20:41.600 --> 01:20:45.399
then they boss set two hundred and
seventy something thousand in bills, and then

983
01:20:45.640 --> 01:20:50.880
their tenants are still going to pay
retail value for the power that they're renting

984
01:20:50.880 --> 01:20:54.439
from them that the solar's producing.
So on top of it, they're going

985
01:20:54.479 --> 01:21:00.000
to make money from their tenants.
Okay, and these are commercial tenants.

986
01:21:00.399 --> 01:21:05.840
Okay, hold on, and then
what about what about the UH selling back

987
01:21:05.880 --> 01:21:09.760
to the grid. Did they make
money there too? So with this it'll

988
01:21:09.760 --> 01:21:13.239
be tied as a net metering agreement, which means that they get dollar for

989
01:21:13.319 --> 01:21:16.439
dollar retail value on whatever they send
to the grid. So how much could

990
01:21:16.439 --> 01:21:20.600
they send to the grid In this
specific case, they can install a system

991
01:21:20.640 --> 01:21:26.560
one hundred and twenty percent of what
their usage is, so about twenty percent

992
01:21:26.680 --> 01:21:29.239
of this that they can sell back
to the grid. How much will that

993
01:21:29.279 --> 01:21:31.399
be? You know? Did you
do any estimates? Yes? I did?

994
01:21:31.960 --> 01:21:35.840
Can everyone put Can everyone put in
a one hundred and twenty percent system?

995
01:21:36.159 --> 01:21:40.600
Everyone can put it in at least
one hundred and twenty percent system or

996
01:21:40.760 --> 01:21:44.760
a limit to the system size.
So for instance, Core says it's either

997
01:21:44.760 --> 01:21:48.079
one hundred or I'm so sorry,
United, it's either one hundred and twenty

998
01:21:48.119 --> 01:21:54.439
percent offset or a twenty five kilowatt
limit, whichever you reach first. So

999
01:21:54.640 --> 01:21:58.000
it just depends on the utility that
we're working with. As far as selling

1000
01:21:58.039 --> 01:22:01.560
power back to them, you're usually
so it at wholesale value, So you're

1001
01:22:01.560 --> 01:22:04.319
not really going to make that much
money. You're going to make about two

1002
01:22:04.399 --> 01:22:09.079
to four cents per kilo what hour. But if the government's paying you to

1003
01:22:09.159 --> 01:22:13.640
install a solar anyways, everything,
why is this one dollar for dollar dollar

1004
01:22:13.680 --> 01:22:17.079
for dollar for the net metering aspect, So every utility company has twelve months

1005
01:22:17.119 --> 01:22:19.840
to roll over what you send them
because obviously in the summer you're going to

1006
01:22:19.880 --> 01:22:24.159
produce more, right in the winter, your your system's not going to produce

1007
01:22:24.199 --> 01:22:27.119
as much as you're using, right, right, So the summer months offset

1008
01:22:27.159 --> 01:22:30.880
that. But every twelve months they
have to cash you out for anything you've

1009
01:22:30.279 --> 01:22:35.319
sent them in access and that's in
re that's in wholesale value. It could

1010
01:22:35.359 --> 01:22:42.319
a business like this make one hundred
grand. It depends on how much their

1011
01:22:42.359 --> 01:22:45.920
tenants use and what the charges of
what the tenants use are. But yeah,

1012
01:22:45.960 --> 01:22:51.119
absolutely one hundred percent feasible. Okay, this can they make more?

1013
01:22:51.159 --> 01:22:55.760
Do you know of any systems making
more? Or do they? Can you

1014
01:22:55.800 --> 01:23:00.399
put in a solar farm or you're
limited to that one. So so I'm

1015
01:23:00.439 --> 01:23:04.079
working with a company that's out of
a Denver here and their tenant uses most

1016
01:23:04.119 --> 01:23:10.199
of their energy needs. So based
on building a system for them, they

1017
01:23:10.199 --> 01:23:13.720
don't even qualify for the grant project, but we're reducing their costs so much

1018
01:23:13.840 --> 01:23:19.760
that they're going to profit about two
to three hundred thousand a year because they

1019
01:23:19.760 --> 01:23:24.359
get to charge their tenants retail rates
that they're already paying right now. They're

1020
01:23:24.359 --> 01:23:28.239
not increasing right, but their energy
costs is dropping to a third of what

1021
01:23:28.279 --> 01:23:30.800
it was, so they're making two
thirds of what the bill would be.

1022
01:23:31.199 --> 01:23:34.279
Does that make sense? Yeah,
Mark, do you have any We'll come

1023
01:23:34.319 --> 01:23:41.000
back with it. This is like
blowing my freaking well. She has completely

1024
01:23:41.119 --> 01:23:44.640
changed the solar industry. We know
a lot of people and it She's the

1025
01:23:44.680 --> 01:23:47.840
only company, or the only person
for that matter, that I know,

1026
01:23:48.199 --> 01:23:53.119
who knows how to put all the
grants together, all the rebates. When's

1027
01:23:53.159 --> 01:23:57.960
the last time you heard any other
solar company talk about that additional ten percent

1028
01:23:58.399 --> 01:24:02.159
made American on commercial or residential?
Have you ever heard it before? Never?

1029
01:24:02.319 --> 01:24:05.359
Well, what the hell? And
she does all the paperwork. You

1030
01:24:05.399 --> 01:24:09.279
don't have to worry about it.
In fact, she was finishing up on

1031
01:24:09.319 --> 01:24:12.840
that. What is that that by
American? You ask, we're gonna come

1032
01:24:12.880 --> 01:24:15.319
back and talk about that. I'm
Tom Artino. Get your calls in.

1033
01:24:15.680 --> 01:24:18.560
Do you have a business? Do
you want to actually have it paid for?

1034
01:24:19.000 --> 01:24:24.840
We're not talking bs here. This
is real stuff, not only paid

1035
01:24:24.840 --> 01:24:29.520
for. You could put positively money
in your pocket, even if you don't

1036
01:24:29.520 --> 01:24:31.760
have tenants. It does pay to
do it right, Yeah, absolutely,

1037
01:24:32.119 --> 01:24:38.880
because it's being paid for three oh
three seven one three eight two five five.

1038
01:24:42.439 --> 01:24:45.479
Go with a sure thing Denver's best
roofer Excel Roofing dot com. You

1039
01:24:45.479 --> 01:24:53.640
don't pay a cent until you're content. Time for an insurance checkup free,

1040
01:24:53.640 --> 01:24:58.279
no obligation. In comparison, call
Compass Insurance paying too much your coverage at

1041
01:24:58.319 --> 01:25:01.000
dozens of insurance companies find out now
three all three seven seven to one.

1042
01:25:01.119 --> 01:25:04.800
Help. You'll think you're his only
customer when you choose Frank durand the real

1043
01:25:04.880 --> 01:25:10.399
estate Man dot com to list your
home with Remax Alliance three all three nine

1044
01:25:10.439 --> 01:25:17.680
two zero sixteen twenty two. Hi
Tom Martino, your troubleshooter three O three

1045
01:25:17.880 --> 01:25:24.359
seven one three talk seven one three
eight two five five. So we've been

1046
01:25:24.399 --> 01:25:31.600
talking about the most incredible advances in
solar financing in my opinion, and I

1047
01:25:31.640 --> 01:25:38.319
say solar financing, I mean,
my god, what it is. It's

1048
01:25:38.359 --> 01:25:43.920
made possible through a REAP grant which
expires June thirtieth as far as applications go.

1049
01:25:44.079 --> 01:25:50.079
But here's the point. Even without
that REAP grant, thirty percent task

1050
01:25:50.079 --> 01:25:55.640
credit, the extra ten percent for
buying American, the eighty five percent depreciation

1051
01:25:56.680 --> 01:25:59.920
for businesses? Is that part of
reaper? Do you get that anyway?

1052
01:26:00.119 --> 01:26:02.279
For commercial? You get that anyway
for commercial? Okay, Now for your

1053
01:26:02.439 --> 01:26:06.520
home? Do you get that extra
ten percent for buying American? Absolutely?

1054
01:26:06.760 --> 01:26:12.520
I don't think there's one mark.
I don't think one solar company has ever

1055
01:26:12.720 --> 01:26:17.800
mentioned. I've never heard an advertisement
besides Brook that's done it. The extra

1056
01:26:17.840 --> 01:26:23.880
ten percent. Yeah, because most
that's nearly happened. Let's just put it

1057
01:26:23.880 --> 01:26:27.159
what it is. They either don't
know it exists, or they don't know

1058
01:26:27.199 --> 01:26:30.720
how to do it. Well,
they don't buy the right supplies to qualify

1059
01:26:30.760 --> 01:26:33.560
for it. Right, that's very
possible too. It has to be all

1060
01:26:33.600 --> 01:26:39.239
American who put in that extra ten
percent? Was that Biden's thing? I'm

1061
01:26:39.279 --> 01:26:43.199
not sure it became available in twenty
twenty three install So I just had a

1062
01:26:43.920 --> 01:26:46.359
damn cool Yeah. I just had
a client get it and receive it.

1063
01:26:46.399 --> 01:26:49.039
So that's why I was comfortable to
say, yes, we can now offer

1064
01:26:49.119 --> 01:26:53.560
this because I wanted to make sure
it went through. Now let's just say

1065
01:26:53.600 --> 01:26:58.399
there is Let's say they missed the
fifty percent project cost limiting to a million

1066
01:26:58.439 --> 01:27:01.760
dollars for the commercial system. Let's
say they missed that but they still want

1067
01:27:01.760 --> 01:27:06.399
to oversize a system to sell back
to the grid. Does it always pay

1068
01:27:06.439 --> 01:27:12.359
to oversize to sell back to the
grid or not? No, it usually

1069
01:27:12.399 --> 01:27:15.399
does not pay for that if they
don't get the rep grant program. I

1070
01:27:15.479 --> 01:27:19.439
don't. It's not worth it.
The only time it's worth it is if

1071
01:27:19.479 --> 01:27:25.600
you envision a big energy increase,
so eventually you will be using that power

1072
01:27:25.640 --> 01:27:30.560
that you're like freemptively supplying. So
oversizing just for oversizing to sell back is

1073
01:27:30.600 --> 01:27:35.920
not economically feasible without the reap.
If you had enough battery backup, though,

1074
01:27:36.079 --> 01:27:41.039
oversizing would be great, right if
you could actually use that power to

1075
01:27:41.159 --> 01:27:49.000
like charge your car, So you're
you're going to get paid back at about

1076
01:27:49.560 --> 01:27:55.520
one to four cents price per kil
a lot when you over sell to the

1077
01:27:55.880 --> 01:27:57.960
No. No, no. What
I'm saying is if you had a big

1078
01:27:58.039 --> 01:28:01.560
battery backup system that you could hold
quite a bit of storage, and you

1079
01:28:01.640 --> 01:28:08.079
oversize your system to keep those batteries
full all the time. I mean that

1080
01:28:08.239 --> 01:28:11.840
does that make sense or no?
I just don't know. No, it

1081
01:28:11.880 --> 01:28:15.279
doesn't, because even when you're pulling
power from the batteries or using your batteries

1082
01:28:15.279 --> 01:28:20.000
however you need to it still goes
underneath the net metering agreement, which means

1083
01:28:20.000 --> 01:28:24.479
that at the end of twelve months, utility company is going to pay you

1084
01:28:24.840 --> 01:28:28.600
whatever access you sent them. Wait
right, Wait, there's something I've never

1085
01:28:28.640 --> 01:28:31.760
heard either. You're saying if you
have batteries, you still enter into an

1086
01:28:31.840 --> 01:28:38.680
agreement with whatever electric company you're with, saying that even if i'm it doesn't

1087
01:28:38.680 --> 01:28:43.800
matter whatever you generate, even if
you're storing it yourself, you're technically selling

1088
01:28:43.840 --> 01:28:49.119
that back to them. So with
batteries, it's a fun means what you're

1089
01:28:49.119 --> 01:28:54.560
not using and part of your batteries
would be considered you using it, right,

1090
01:28:55.039 --> 01:28:58.039
So it's whatever gets sent to the
grid, right, Yeah, that's

1091
01:28:58.079 --> 01:29:00.039
exactly right. So if you're charging
your battery, it's not being sent to

1092
01:29:00.079 --> 01:29:04.119
the grid. Well, your battery
is automatically set to discharge to keep its

1093
01:29:04.199 --> 01:29:08.880
life time, so usually it goes
from like eighty percent to forty percent in

1094
01:29:08.920 --> 01:29:12.479
its cycles and whatever. You're Oh, okay, so it is it is

1095
01:29:12.600 --> 01:29:16.279
as you're charging your batteries, your
batteries are feeding the grid. Yeah,

1096
01:29:16.319 --> 01:29:20.439
it'll discharge for whatever makes the most
sense for your battery system, but it's

1097
01:29:20.479 --> 01:29:25.800
still considered a net meter approach,
So you know, and all, this

1098
01:29:25.920 --> 01:29:29.079
is really confusing. I understand that. I first of all, I don't

1099
01:29:29.079 --> 01:29:32.840
normally ask this because it's a it's
a weird softball question for businesses. But

1100
01:29:32.920 --> 01:29:38.439
I am interested. How did a
young woman get involved in solar? Why?

1101
01:29:38.520 --> 01:29:41.520
Why'd you do this? I mean, I'm curious. Yeah, absolutely

1102
01:29:41.600 --> 01:29:45.079
So. I was in the medical
field before I started solar, okay,

1103
01:29:45.199 --> 01:29:48.119
and I developed something called pot syndrome
when I was pregnant with my first kiddo.

1104
01:29:48.359 --> 01:29:53.800
Yeah, and so with that I
could no longer stands because from sitting

1105
01:29:53.840 --> 01:29:57.680
to standing you pass out. So
obviously medicine wasn't going to work anymore.

1106
01:29:58.000 --> 01:30:01.479
So after he was born, there's
a lot going on, and I got

1107
01:30:01.520 --> 01:30:05.520
into solar and I loved it ever
since. I feel like I'm truly helpful.

1108
01:30:05.520 --> 01:30:09.600
I was out of condition only while
you were pregnant. Yeah, yep.

1109
01:30:09.640 --> 01:30:13.920
It's normal for folks that are of
Eastern European heritage that are over five

1110
01:30:14.000 --> 01:30:16.680
eleven. So luckily I'm in that
category. So then, so then you

1111
01:30:17.600 --> 01:30:21.439
went into solar, and then you
could have gone back to medicine, but

1112
01:30:21.520 --> 01:30:25.720
this was so cool you just stayed
with it. Yeah, I loved it.

1113
01:30:25.800 --> 01:30:30.359
And it allowed a lot of flexibility
with having the kids. Now,

1114
01:30:30.359 --> 01:30:32.199
does your husband work in it with
you? No, we would be the

1115
01:30:32.199 --> 01:30:35.720
worst working couple. Okay, Yeah, so he does. Okay, so

1116
01:30:35.720 --> 01:30:42.560
software guy. Okay. So as
far as solar goes, how do you

1117
01:30:42.720 --> 01:30:46.279
source American products for that extra ten
percent? Is it hard? No,

1118
01:30:46.319 --> 01:30:48.399
it's not that hard. You just
have to know the right folks to talk

1119
01:30:48.439 --> 01:30:54.800
to. Well, do most solar
companies not use all American? Yeah?

1120
01:30:54.920 --> 01:30:58.000
Most of them don't. I'd say
ninety nine percent of them don't. I

1121
01:30:58.039 --> 01:31:00.479
mean, how many have you ever
heard of talk about the rec grant program

1122
01:31:00.600 --> 01:31:02.600
or the Buy American Acts? Now? Is REAP only for buying an American?

1123
01:31:03.239 --> 01:31:06.960
Yep? Any grant programs have to
comply with the BAA on a federal

1124
01:31:08.079 --> 01:31:11.840
level. So like the City of
Boulder grant, you don't have to follow

1125
01:31:11.920 --> 01:31:15.279
BAA, but you do for any
federal grants that you receive. Now,

1126
01:31:15.279 --> 01:31:17.800
do you have a lot of grants
in the pipeline before the June thirtieth deadline?

1127
01:31:18.000 --> 01:31:23.319
Yeah? We do. How do
you even get to somebody to talk

1128
01:31:23.359 --> 01:31:27.199
about this? Because it sounds like
a come on? No, it really

1129
01:31:27.199 --> 01:31:30.800
does. It sounds like a come
on I'm so fascinated by the short term

1130
01:31:30.840 --> 01:31:34.000
rental the airbnb. You own something, I don't care where it is,

1131
01:31:34.319 --> 01:31:39.239
and that short term rental it doesn't
have solar. You can get virtually a

1132
01:31:39.279 --> 01:31:43.600
free solar system through this. It's
crazy. M Yeah, it's wild.

1133
01:31:43.680 --> 01:31:47.640
It definitely hits that category. One
airbnb do it just one unit? I

1134
01:31:47.640 --> 01:31:51.640
mean you'd have to have a standalone
obviously, right, I mean, is

1135
01:31:51.680 --> 01:31:55.079
that what you're talking about? Mark? Like a ski Shelly, Like you

1136
01:31:55.119 --> 01:32:00.600
own a house up in winter Park
and you airbnb it, I would qualify.

1137
01:32:00.680 --> 01:32:02.000
But if it was a long term
rental, you don't get it or

1138
01:32:02.079 --> 01:32:05.239
listen to this time. This part's
crazy too, and I quitted her last

1139
01:32:05.279 --> 01:32:10.760
time on this. If you had
if you have another building, like I

1140
01:32:10.840 --> 01:32:14.720
have a building on our property,
if I wanted to convert that into a

1141
01:32:14.800 --> 01:32:18.119
studio, for example, and buy
it under my LLC or whatever I need

1142
01:32:18.159 --> 01:32:24.399
to do, I could put solar
on that out building for virtually free.

1143
01:32:24.840 --> 01:32:27.880
And even though you've got a big
shade issue, if the government's paying you

1144
01:32:27.920 --> 01:32:31.279
to do it, any anything is
positive in that point. Right. You

1145
01:32:31.359 --> 01:32:35.239
just need to make sure you have
a commercial utility meter, and that's very

1146
01:32:35.239 --> 01:32:38.840
easy to do, and I can
walk you through that process at any time.

1147
01:32:38.960 --> 01:32:43.560
All right, this sounds goofy,
but qualify even if hold on Tom

1148
01:32:43.840 --> 01:32:47.560
and where he is right now,
he generally just uses that property to do

1149
01:32:47.600 --> 01:32:50.279
the show. I mean, that's
what he does. That's when he's almost

1150
01:32:50.479 --> 01:32:56.039
there, and that's it. If
he converted where you're sitting right now into

1151
01:32:56.319 --> 01:33:00.560
its own commercially by one of his
radio LL Caesar or whatever, would that

1152
01:33:00.800 --> 01:33:05.159
count? Could he put solar on
that house virtually for free under this grant?

1153
01:33:05.199 --> 01:33:09.760
If he turned it into a studio. He couldn't because it's in the

1154
01:33:09.760 --> 01:33:14.199
Denver metro, it's not in a
rural area. If he's this house and

1155
01:33:14.239 --> 01:33:16.720
put it in Bailey and is it
for business, then yeah, one hundred

1156
01:33:16.720 --> 01:33:21.880
percent. He would still get the
sixty three percent of the normal commercial benefits,

1157
01:33:21.920 --> 01:33:26.239
but he would not qualify for REAP
because again, if it's a commercial

1158
01:33:26.319 --> 01:33:30.560
small business, it has to be
rural. Your AG projects can be anywhere.

1159
01:33:30.680 --> 01:33:33.279
So I could do it, no
problem, mount in Franktown or most

1160
01:33:33.359 --> 01:33:36.880
of Douglas County. You're in a
rural area, right, Yeah, absolutely,

1161
01:33:38.000 --> 01:33:41.439
as long as it's in a separate
building, you're using it for commercial

1162
01:33:41.479 --> 01:33:45.399
purposes, and in your purpose,
we would have to put a commercial meter

1163
01:33:45.720 --> 01:33:47.119
for that one part. Yeah,
but it'd be really easy to do.

1164
01:33:47.279 --> 01:33:49.960
I do that all the time,
right, it's just crazy. How about

1165
01:33:50.000 --> 01:33:54.119
someone that owns the strip mall Mark? Why wouldn't Mark? I'm serious,

1166
01:33:54.159 --> 01:33:56.720
Why wouldn't you do that? Well? I don't know. But how about

1167
01:33:56.760 --> 01:33:59.920
someone that owns the strip mall.
So let's say I own a strip mall

1168
01:34:00.039 --> 01:34:01.960
all like up where, I don't
care where it is. The gart Brothers

1169
01:34:02.079 --> 01:34:05.119
used to own a bunch of it
has to be for a strip mall would

1170
01:34:05.159 --> 01:34:09.159
have to be in a rural area
too, right, Yeah, to qualify

1171
01:34:09.239 --> 01:34:12.079
for the grant, Well, that's
fine. A strip mall in Douglas County,

1172
01:34:12.119 --> 01:34:15.079
a strip mall anywhere, a strip
mall in a monument. How about

1173
01:34:15.079 --> 01:34:18.239
a strip mall anywhere? Who cares? As long as it's not Denver?

1174
01:34:19.920 --> 01:34:23.920
Pretty much? Yeah, so Denver, Colorado springs for Collins. Right,

1175
01:34:24.000 --> 01:34:27.880
So those bigger places definitely don't qualify, but just on the outskirts of them

1176
01:34:27.960 --> 01:34:32.000
too. But like a strip mall
in monument would most likely qualify, right,

1177
01:34:33.199 --> 01:34:35.920
yep, absolutely think about that time. Now, listen, would you

1178
01:34:36.079 --> 01:34:40.880
have let's say you did that solar, and then you sold the power to

1179
01:34:40.960 --> 01:34:44.680
your tenants. So not only were
you getting your triple net each month,

1180
01:34:45.000 --> 01:34:48.159
but now you're not paying a utility
bill. You got your system for free,

1181
01:34:48.439 --> 01:34:53.239
and you're charging your tenants the same
amount they did for electricity. You're

1182
01:34:53.279 --> 01:34:58.640
simply adding more money each month in
your own pocket. Yeah. The only

1183
01:34:59.199 --> 01:35:03.199
thing in that aspect that would say
cost you more would be whatever your building

1184
01:35:03.319 --> 01:35:06.319
insurance is. Okay, let me
let me just check with Freddie here,

1185
01:35:06.439 --> 01:35:12.520
fred do I owe you a thirty? Okay? And uh Mark, that's

1186
01:35:12.560 --> 01:35:16.560
my nickname for our or. That
is probably the worst nickname I've ever heard.

1187
01:35:17.560 --> 01:35:20.680
Fred I don't know why it turned
out to Why why not? Eric?

1188
01:35:21.560 --> 01:35:25.760
I thought it was DJ Jazzy,
Jeff Tom. It's a nightmare on

1189
01:35:25.960 --> 01:35:30.680
Monaco's Street. So it's Freddie.
Anyway, we got we got more coming

1190
01:35:30.760 --> 01:35:38.680
right up. Go with a sure
thing Denver's Best roofer Excel Roofing dot com.

1191
01:35:38.840 --> 01:35:45.640
You don't pay a cent until you're
content. Time for an insurance checkup

1192
01:35:45.720 --> 01:35:50.199
free no obligation comparison call Compass insurance
paying too much your coverage at dozens of

1193
01:35:50.239 --> 01:35:54.800
insurance companies find out now three O
three seven seven to one. Help.

1194
01:35:55.000 --> 01:35:58.760
You'll think you're his only customer when
you choose Frank durand the real estate man

1195
01:35:58.840 --> 01:36:02.279
dot Com to list you home with
Remax Alliance three all three nine two zero

1196
01:36:02.439 --> 01:36:12.960
sixteen twenty two. Hi Tom Martino, your troubleshooter three oh three seven one

1197
01:36:13.079 --> 01:36:16.920
three talk three oh three seven one
three eight two five five. All right,

1198
01:36:17.640 --> 01:36:25.479
So we've been talking about some extraordinary
financing options grants, tax credits and

1199
01:36:25.600 --> 01:36:31.800
depreciation for solar systems that virtually,
now don't get me wrong, virtually pays

1200
01:36:32.359 --> 01:36:40.399
more than more than one hundred percent
of the cost of putting in solar,

1201
01:36:40.479 --> 01:36:48.000
which means you pocket extra money after
installing the solar system. One thing that

1202
01:36:48.159 --> 01:36:53.960
should be clarified, though, is
you pay for it upfront, then you

1203
01:36:54.079 --> 01:36:58.000
get the money back. So if
you don't have the money upfront to do

1204
01:36:58.239 --> 01:37:00.520
these systems, it's all given back
you in a rebate, right Brook,

1205
01:37:01.159 --> 01:37:05.880
Now that you actually don't need the
money in your pocket, but you're right.

1206
01:37:06.079 --> 01:37:11.000
It is a reimbursement, Brook,
Yeah, one hundred percent. So

1207
01:37:11.119 --> 01:37:15.760
everything in solar is done as a
reimbursement. So there's state has a lot

1208
01:37:15.800 --> 01:37:21.920
of great programs for commercial people where
they're offering twenty year terms at six percent

1209
01:37:23.039 --> 01:37:26.119
interest, depending on if you qualify, And so that's what most of my

1210
01:37:26.279 --> 01:37:30.039
commercial guys are going with. You're
just doing a temporary loan and there's no

1211
01:37:30.199 --> 01:37:32.399
prepayment penalty, right, No,
not at all. So the state actually

1212
01:37:32.439 --> 01:37:36.600
sits down with the business owner to
determine what incentives they want to put back

1213
01:37:36.680 --> 01:37:39.600
into the loan, if they want
to put any of those back, and

1214
01:37:39.680 --> 01:37:44.279
that's a discussion between the business owner
and the state. Oh wait a minute,

1215
01:37:44.319 --> 01:37:46.840
So you could take all the rebates, put them in your bank account,

1216
01:37:47.479 --> 01:37:50.800
and then pay the loan off if
you wanted to over a twenty thirty

1217
01:37:50.880 --> 01:37:54.800
year period. Yeah, I mean, where else can you get a twenty

1218
01:37:54.880 --> 01:37:58.800
year term at six percent interest right
now as a business? Or or you

1219
01:37:58.960 --> 01:38:01.479
pay the money all at once and
just do away with the loan. Or

1220
01:38:01.840 --> 01:38:05.600
if you have the cash, you
don't even spend the six percent. Yeah,

1221
01:38:05.720 --> 01:38:11.159
but think about this. Let's say
you took out you took out a

1222
01:38:11.239 --> 01:38:15.600
loan, and then you got all
your money back and that money is making

1223
01:38:15.680 --> 01:38:21.399
you twelve fourteen to fifteen percent and
you're paying it back to the state of

1224
01:38:21.479 --> 01:38:31.760
six percent. Hmm. Not impossible
now, there is another grant you're not

1225
01:38:31.840 --> 01:38:39.680
going to believe. You're not going
to believe this one where residential customers can

1226
01:38:39.760 --> 01:38:45.960
get their system done one hundred percent, no cost out of pocket, not

1227
01:38:45.119 --> 01:38:49.840
a dime. How is that possible? We're going to talk about that coming

1228
01:38:49.920 --> 01:38:53.720
up. I got to take this
break. I'm sorry, but I promise

1229
01:38:53.800 --> 01:38:59.279
you there is a program. One
hundred percent of that solar system will be

1230
01:38:59.439 --> 01:39:06.840
paid without a dime out of pocket. Coming right up, Go with a

1231
01:39:06.920 --> 01:39:12.239
sure thing Denver's Best roofer Excel roofing
dot com. You don't pay a cent

1232
01:39:12.479 --> 01:39:18.960
until you're content. Wait time for
an insurance check up free no obligation comparison

1233
01:39:19.119 --> 01:39:25.000
call Compass Insurance paying too much your
coverage at dozens of insurance companies. Find

1234
01:39:25.039 --> 01:39:28.199
out now three all three seven to
seven to one help. You'll think you're

1235
01:39:28.279 --> 01:39:31.119
his only customer when you choose Frank
durand the real estate Man dot com to

1236
01:39:31.239 --> 01:39:35.920
list your home with Remax Alliance three
all three nine two zero sixteen twenty two.

1237
01:39:41.399 --> 01:39:45.439
Hi Tom Martino here, three O
three seven one three talk three oh

1238
01:39:45.479 --> 01:39:49.359
three seven one three eight two five
five. We have plenty of time to

1239
01:39:49.399 --> 01:39:51.600
take calls. We have another hour
to go after this, but I want

1240
01:39:51.640 --> 01:39:57.560
to talk to Brooke White redrocksars dot
com. We've been talking about special deals

1241
01:39:57.640 --> 01:40:05.439
for a financing grants, depreciation and
tax credits and low interest loans for solar

1242
01:40:05.520 --> 01:40:10.279
systems. The government really is going
out of its way to encourage you.

1243
01:40:10.800 --> 01:40:15.840
Now there's a special one I told
you about where if you have a residential

1244
01:40:15.880 --> 01:40:23.159
system, you can get one hundred
percent of the system covered. But it's

1245
01:40:23.439 --> 01:40:29.000
very special circumstances, Brook, What
are those circumstances? Yeah? Absolutely,

1246
01:40:29.079 --> 01:40:33.199
So it's got to be a natural
disaster that occurred. So this and it's

1247
01:40:33.239 --> 01:40:36.720
only one county, it's only Boulder
County. From what I understand, a

1248
01:40:36.840 --> 01:40:44.479
natural disaster grant or what is it
called natural what it's called the sustainability rebuilding

1249
01:40:44.600 --> 01:40:49.359
program. Okay, it was updated
due to the Marshalltown fires that occurred,

1250
01:40:50.479 --> 01:40:54.720
and so that was the incentive or
the reason behind it. So most of

1251
01:40:54.760 --> 01:40:59.039
the homes within that area or nearby, as long as it's a natural disaster

1252
01:40:59.159 --> 01:41:03.479
can have a variety of things done, including solar systems, EV chargers,

1253
01:41:03.640 --> 01:41:10.000
battery storage, high efficiency heat pumps, different electrical work can all get combined

1254
01:41:10.000 --> 01:41:15.119
into the program for rebuilding your home
and it's it's Boulder County only, but

1255
01:41:15.279 --> 01:41:19.079
they cover one hundred percent of the
cost. Yeah, I think what she

1256
01:41:19.279 --> 01:41:26.560
just said. It also sounds like
it covers furnaces. Yeah, so it

1257
01:41:26.720 --> 01:41:30.720
just depends on what specifically you would
need in the project. But it does

1258
01:41:30.560 --> 01:41:34.479
allow for a variety of different electrical
upgrades as well as your heat pump.

1259
01:41:35.840 --> 01:41:45.199
So this is Boulder County Special Grant
Sustainability Rebuild Program twenty million to distribute.

1260
01:41:45.239 --> 01:41:50.520
And I wonder how much how many
people know about it? None. It's

1261
01:41:50.760 --> 01:41:56.199
it's unbelievable the information she has.
I urge you to give us a call,

1262
01:41:56.279 --> 01:42:00.319
whether it be about solar or anything
else. At three h three seven

1263
01:42:00.359 --> 01:42:02.800
one three Talk. We have another
hour to go. Information like this you

1264
01:42:02.880 --> 01:42:06.960
don't get on any other show three
O three seven one three Talk or three

1265
01:42:08.039 --> 01:42:12.920
oh three Martino three six two seven
eight four sixty six. Go with a

1266
01:42:13.000 --> 01:42:16.319
sure thing Denver's Best Roofer Excel Roofing
dot com. You don't pay a cent

1267
01:42:16.560 --> 01:42:24.319
until you're content, Wait time for
an insurance check up, free no obligation

1268
01:42:24.479 --> 01:42:29.760
comparison call Compass insurance paying too much
your coverage at dozens of insurance companies.

1269
01:42:29.880 --> 01:42:32.279
Find out now three all three seven
seven to one. Help you'll think you're

1270
01:42:32.359 --> 01:42:36.199
his only customer when you choose Frank
durand the real estate Man dot com to

1271
01:42:36.319 --> 01:42:42.000
list your home with Remax Alliance three
all three nine two zero sixteen twenty two.

1272
01:42:42.960 --> 01:42:51.760
Yeah, rip, bad news,
de need advice? Who you don't

1273
01:42:51.880 --> 01:42:59.359
have the come run in just as
fast as we can show. Shoot's

1274
01:42:59.439 --> 01:43:05.560
gonna come. Man. This is
the Troubleshooter Show. No Tom Martine,

1275
01:43:09.159 --> 01:43:13.720
Hi Tom Martino here, Welcome to
the show. Three oh three seven one

1276
01:43:13.840 --> 01:43:17.039
three talk three oh three seven one
three eight two five five. Hey Tom.

1277
01:43:17.039 --> 01:43:23.239
I got to give a shout out
to uh, Simply Floors. Oh

1278
01:43:23.520 --> 01:43:26.920
Sayoorsinc. Dot com? What did
you do well? My son had his

1279
01:43:27.039 --> 01:43:30.800
basement flooded and he needed someone to
lay down the carpet, and he called

1280
01:43:31.479 --> 01:43:35.119
I told him to call Simply Floors, and he said they did an incredible

1281
01:43:35.199 --> 01:43:39.640
job. So I just want to
give him a shout out, good good,

1282
01:43:39.720 --> 01:43:43.520
good Simplyfloorsinc. Dot Com. And
by the way, we're talking about

1283
01:43:43.560 --> 01:43:45.800
solar today and how to get a
finance and all that. And I should

1284
01:43:45.880 --> 01:43:51.000
mention that eight eight eight Heating dot
com specializes in high efficiency heat pumps.

1285
01:43:51.319 --> 01:43:58.960
That go with solar systems as well
as other high efficiency systems too eight eight

1286
01:43:59.119 --> 01:44:03.880
eight heating, heating and air.
So Brooke White is with us from red

1287
01:44:04.000 --> 01:44:10.439
Rocks Roofinsolar, which is redrocksars dot
com, and she was talking about various

1288
01:44:10.479 --> 01:44:18.479
programs available that in essence, pay
for all of your solar systems with increased

1289
01:44:18.520 --> 01:44:25.960
appreciation grants, tax credits, special
assistance grants. I mean, there are

1290
01:44:26.039 --> 01:44:31.199
some incredible government programs. I didn't
realize the government is so aggressive in paying

1291
01:44:31.279 --> 01:44:36.479
for solar systems. But if you
have a commercial system in a rural area,

1292
01:44:38.079 --> 01:44:41.439
you can damn near get it all
paid for up till June thirtieth,

1293
01:44:42.039 --> 01:44:45.880
even make money, put money in
your pocket for installing it. And then

1294
01:44:45.239 --> 01:44:50.239
after June thirtieth, after the application
process is over, you can still get

1295
01:44:50.319 --> 01:44:54.720
up to what sixty five percent of
it does sixty three percent or something?

1296
01:44:54.840 --> 01:44:57.760
Did you say, Brooke, Yeah, absolutely, sixty three percent. It

1297
01:44:57.920 --> 01:45:01.560
isn't tied to that grant program.
Three percent goes to commercial businesses, forty

1298
01:45:01.600 --> 01:45:10.439
percent to residential All right, this
is a really good situation for solar if

1299
01:45:10.479 --> 01:45:15.439
you have any specific questions, and
regular residential solar systems are still a good

1300
01:45:15.479 --> 01:45:19.359
deal as well, because you can
get that extra ten percent tax credit to

1301
01:45:19.479 --> 01:45:25.079
make it a full forty percent if
you deal with a company that uses by

1302
01:45:25.560 --> 01:45:29.600
all American products. Right, yep, absolutely, And that's something we never

1303
01:45:29.720 --> 01:45:33.000
hear about. We only hear about
the thirty percent tax credit. So Red

1304
01:45:33.119 --> 01:45:39.279
Rocks can do forty percent tax credits. Patty, what's going on with you?

1305
01:45:39.439 --> 01:45:42.479
Hello? Patty, welcome to the
show. What's going on? Hi?

1306
01:45:42.680 --> 01:45:45.760
How are you? That's what's happening
with you? Crack down? I

1307
01:45:45.920 --> 01:45:53.079
know, crazy story. Okay.
There's a cobbler. It's called Cobbler's Plus.

1308
01:45:53.159 --> 01:45:59.119
It was out of Denver, Colorado
that was up and running for years

1309
01:45:59.159 --> 01:46:01.960
and years and years. The father
must have passed away a year ago and

1310
01:46:02.119 --> 01:46:08.800
his son, Alan Trush Cops had
taken over the father's business. I had

1311
01:46:09.159 --> 01:46:15.359
Loubaton heels that I needed protective bottoms
put on, and like I said,

1312
01:46:15.399 --> 01:46:17.840
I've used them in the past.
His father was amazing. I shipped the

1313
01:46:17.920 --> 01:46:27.079
shoes out one How did you know
about cobblers Plus? So I had been

1314
01:46:27.680 --> 01:46:31.279
for a couple of years trying to
find a really good cobbler for a more

1315
01:46:31.359 --> 01:46:35.640
expensive shoe, and when I came
across them a couple of years ago.

1316
01:46:36.039 --> 01:46:42.039
It had amazing ratings and his dad
was fantastic. The quick turnaround time was

1317
01:46:42.119 --> 01:46:45.279
under two weeks. You would just
purchase what you needed online, ship the

1318
01:46:45.319 --> 01:46:50.479
shoes out. And we'll give me
an example. Does he do like is

1319
01:46:50.560 --> 01:46:55.199
he a regular cobbler or what we
used to call shoemaker that would do everything

1320
01:46:55.399 --> 01:46:59.560
like souls, heels, Ye,
whatever you needed exactly. Yep, that's

1321
01:46:59.600 --> 01:47:03.079
exactly what it is. He even
does I think like jackets and purses and

1322
01:47:03.279 --> 01:47:06.159
zippers and things like that as well. I've never used them for that,

1323
01:47:06.399 --> 01:47:14.039
but just basically for and your your
experience was you took some you you sent

1324
01:47:14.119 --> 01:47:17.920
them some expensive shoes. Yes,
they were about a thousand dollars. Whoa

1325
01:47:19.239 --> 01:47:23.319
I know, And that's why I
was getting the protective bottoms I tried to

1326
01:47:23.359 --> 01:47:26.920
do. You know how many pairs
as sketchers you can buy for a thousand

1327
01:47:27.039 --> 01:47:30.159
dollars? Probably a thousand? No, No, what's to day? Whose

1328
01:47:30.199 --> 01:47:35.119
shoes are they yours? Okay,
they're mine? They were lou Batons,

1329
01:47:35.960 --> 01:47:40.479
Louisaton, Okay, got it,
well, not Louis Vauton. So there's

1330
01:47:40.600 --> 01:47:45.239
Christian Lubaton, Loubaton so there's Oh, I'm sorry, I'm sorry. I

1331
01:47:45.319 --> 01:47:49.039
didn't know this. I know there's
like two names that are very similar.

1332
01:47:49.119 --> 01:47:55.399
But yes, they're lou Batons,
which I love. But unfortunately, so

1333
01:47:55.479 --> 01:47:57.720
when I shipped them out, it
was about a month later, and I

1334
01:47:57.760 --> 01:48:00.720
thought it was really weird because they're
turnaround was about two weeks. Never heard

1335
01:48:00.760 --> 01:48:05.600
anything. I went to email him
and the email kicked back. I went

1336
01:48:05.680 --> 01:48:13.119
to call the numbers. How much
these shoes. These shoes were a thousand

1337
01:48:13.199 --> 01:48:18.439
bucks. They were purchased for a
thousand They were given to me. Backstory,

1338
01:48:18.600 --> 01:48:23.880
I was diagnosed with breast cancer and
they were given to me as my

1339
01:48:25.880 --> 01:48:28.840
kicking cancers. I don't know if
I can say it on the radio.

1340
01:48:29.119 --> 01:48:35.520
If shoes they had these really cool
gold studs all over the shoes and they

1341
01:48:35.560 --> 01:48:41.279
were a gift from my family.
That is so nice. So they they're

1342
01:48:41.439 --> 01:48:45.680
very sentimental. So you sent them
very sentimental, and now and now you

1343
01:48:45.760 --> 01:48:48.920
don't know where they are yep,
And so when did you send them?

1344
01:48:49.560 --> 01:48:55.600
When did you send them? February
February fourteenth, I sent them out.

1345
01:48:56.159 --> 01:49:00.279
He took his website down about two
weeks ago when he realized that every everyone

1346
01:49:00.399 --> 01:49:03.720
was going on his Facebook page and
sort of figuring out, like, Hey,

1347
01:49:03.840 --> 01:49:06.880
where is this guy? Where is
Alan? What's happening to our shoes

1348
01:49:06.960 --> 01:49:12.960
there? Now the father's name was
Alan, Now that the father's name was

1349
01:49:13.079 --> 01:49:20.640
Nikolai. For Nikolay, I was
now dealing with Alan. Who was the

1350
01:49:20.760 --> 01:49:26.000
son? Alan E? Trush cough. He's in his thirties, and I,

1351
01:49:26.319 --> 01:49:29.079
it's funny. I started trying.
We all did on Facebook. We

1352
01:49:29.159 --> 01:49:31.680
were trying to share information that we
were looking up and finding. I had

1353
01:49:31.680 --> 01:49:36.239
gotten a hold of his mom a
week ago and she answered she has a

1354
01:49:36.399 --> 01:49:41.520
very sick accent, and she kept
saying my husband, my son took over

1355
01:49:41.600 --> 01:49:45.479
because my husband died a year ago. He has everybody's items in a storage

1356
01:49:45.560 --> 01:49:50.439
unit. He's having money issues.
And what's the son's first name? So

1357
01:49:50.600 --> 01:49:57.239
the son's name is Alan A L. L E N. Have you have

1358
01:49:57.399 --> 01:50:02.600
you heard uh since you talk to
the mom when this was about a week

1359
01:50:02.640 --> 01:50:09.600
ago. So is Alan making any
attempt to return these shoes? You say

1360
01:50:09.720 --> 01:50:16.920
he's on you said he's on Facebook. He's on Facebook under what it's under

1361
01:50:17.000 --> 01:50:23.960
the cobblers plus it's a store front. But he's also so he's taken down

1362
01:50:24.000 --> 01:50:29.439
the website because we contacted, but
he's still on Facebook. You know what,

1363
01:50:29.720 --> 01:50:32.199
I don't I think he has a
Facebook or an Instagram. I'm not

1364
01:50:32.279 --> 01:50:36.800
on Instagram. And I think someone
else mentioned he don't know, but he

1365
01:50:36.880 --> 01:50:43.279
doesn't answer. It's crazy to me
that he and when I say, dozens

1366
01:50:43.359 --> 01:50:45.359
of people, if you went on
his Facebook page, you would see all

1367
01:50:45.439 --> 01:50:49.640
these people saying he's had my stuff
for months. He won't respond. We

1368
01:50:49.760 --> 01:50:53.159
don't know how to get a hold
of them, and some like I said,

1369
01:50:53.319 --> 01:50:57.520
mine are expensive, but it's more
sentimental to me to get them back.

1370
01:50:59.560 --> 01:51:01.159
I at this point, we're all
sort of out of loss. We

1371
01:51:01.279 --> 01:51:04.960
did get a hold of the Better
Business Bureau. We all did that.

1372
01:51:05.319 --> 01:51:12.359
We're trying to put it out there
so it raises red flags. We were

1373
01:51:12.399 --> 01:51:16.800
also told to report it to Attorney
General of Colorado, which we have done,

1374
01:51:18.439 --> 01:51:25.159
but it's hard to reach him because
of him shutting everything down. And

1375
01:51:25.239 --> 01:51:28.960
then there was well he probably is. He's probably overwhelmed. I mean,

1376
01:51:30.399 --> 01:51:34.319
yeah, I don't know, is
exactly there is the location closed? YEP,

1377
01:51:34.520 --> 01:51:39.560
locations closed. Someone that lived out
there that sent like three thousand dollars

1378
01:51:39.640 --> 01:51:42.800
worth of her shoes she drove by
because she couldn't get an answer, and

1379
01:51:42.880 --> 01:51:45.319
there were people outside painting this door. I'm on the website right now,

1380
01:51:45.760 --> 01:51:51.279
and let's see the last post.
Not the website. I'm on the December

1381
01:51:51.359 --> 01:51:58.800
twenty twenty three were their last posts. Then you have people talking about going

1382
01:51:58.880 --> 01:52:03.279
to the district to turn and all
of that. Yep, everyone's trying to

1383
01:52:03.319 --> 01:52:08.920
get their items back. It's really
I don't you know. My gut is

1384
01:52:09.000 --> 01:52:13.079
that this kid isn't a thief,
but it says, you know, do

1385
01:52:13.239 --> 01:52:17.920
not send these thieves money or shoes. I think that he's probably just overwhelmed.

1386
01:52:18.319 --> 01:52:20.640
I dole. Then why doesn't he
send the shoes back? Hey?

1387
01:52:20.720 --> 01:52:25.000
Tom, what I'm saying you have
a sheriff. They've been in business for

1388
01:52:25.199 --> 01:52:30.039
years and years his dad. Yeah, can you have a sheriff go to

1389
01:52:30.119 --> 01:52:32.920
where he lives and have him make
him take him to the swords unit so

1390
01:52:33.079 --> 01:52:35.920
these people can get this stuff back? Well, how do you know,

1391
01:52:36.159 --> 01:52:39.479
I mean, how do you know
where the storage unit? Because it's well,

1392
01:52:40.159 --> 01:52:45.119
if if the sheriff confronts him,
can the sheriff make he might have

1393
01:52:45.199 --> 01:52:48.399
sold all these shoes on eBay?
Yep, that's what my husband was saying

1394
01:52:48.439 --> 01:52:53.079
too. I don't think, you
know what, I don't get that feeling.

1395
01:52:53.159 --> 01:52:57.000
I get the feeling that the kid
is a dupe. He doesn't know

1396
01:52:57.039 --> 01:53:00.840
what he's doing. Do you have
a phone number for the mom? Oh?

1397
01:53:00.960 --> 01:53:03.720
Maybe for the mom. I just
tried calling his How did you get

1398
01:53:03.760 --> 01:53:09.119
his number? Just looking at different
Yeah, that's what we have. We

1399
01:53:09.199 --> 01:53:11.840
have all different Yeah, we have
the same thing. And I actually have

1400
01:53:11.880 --> 01:53:15.840
a phone number for a woman named
Cassandra Davis that we believe is his wife,

1401
01:53:16.039 --> 01:53:20.039
and she will just send it straight
to voicemail or so let it just

1402
01:53:20.119 --> 01:53:24.640
ring enough to go to voicemail,
so we know it's an active number.

1403
01:53:24.720 --> 01:53:28.600
But she doesn't answer. But a
lot of people are tossed and shade his

1404
01:53:28.800 --> 01:53:30.319
way. I'll tell you that they
don't like him at all. Yeah,

1405
01:53:31.239 --> 01:53:35.199
no, they there's all kinds of
he's being sued from the step mom.

1406
01:53:35.319 --> 01:53:40.000
We found all kinds of stuff online. The mother. Well, you mean,

1407
01:53:40.079 --> 01:53:44.760
so the woman we talked to is
his step mom. I think it's

1408
01:53:44.800 --> 01:53:48.520
the mother, his actual mother.
But the I think the father is getting

1409
01:53:48.600 --> 01:53:54.680
sued. Oh no, this is
getting sued by a some type of insurance

1410
01:53:55.760 --> 01:54:00.880
agency. When you look up his
name, he has he's being sued by

1411
01:54:00.920 --> 01:54:04.760
this woman who was an insurance agent, and she's saying she got screwed over

1412
01:54:04.920 --> 01:54:09.199
somehow through contract. They're getting in. They're getting a bunch of people,

1413
01:54:11.359 --> 01:54:15.840
it says. It says that they
And by the way, the Attorney General

1414
01:54:15.920 --> 01:54:23.279
responded to these posts saying to file
a complaint with them, right we did,

1415
01:54:24.119 --> 01:54:29.880
Yeah, yeah, we did,
I know. I mean, this

1416
01:54:30.079 --> 01:54:34.560
is and it's actually we asked Denver
police to reach him because there's an address

1417
01:54:34.640 --> 01:54:39.439
for him, and they told us
that because it was a business matter,

1418
01:54:39.600 --> 01:54:43.800
it has to go through like a
civil suit. That's so crazy, they

1419
01:54:43.920 --> 01:54:46.319
say that. So you send your
TV into him to get it repaired and

1420
01:54:46.399 --> 01:54:50.560
he keeps your TV. That's not
a criminal matter for some reason. Well

1421
01:54:50.680 --> 01:54:56.159
remember hold on, now, let's
let's hold on. They sent him into

1422
01:54:56.279 --> 01:55:00.279
the dad who died. They didn't
send him into the sun, right,

1423
01:55:00.439 --> 01:55:05.479
So this is you know, the
father was gone. There was no you

1424
01:55:05.560 --> 01:55:11.239
know, mentioning of it that the
father had cast. And what's even more

1425
01:55:11.319 --> 01:55:15.199
bizarre, when I went to send
the shoes, he responded, of course

1426
01:55:15.359 --> 01:55:21.119
right away, to say send it
to this address on something about a temporary

1427
01:55:21.199 --> 01:55:25.880
location. So we sent it to
the address and Aurora, which was not

1428
01:55:26.119 --> 01:55:30.800
the store address, and when someone
investigated that, they found out it was

1429
01:55:30.840 --> 01:55:33.800
a PO box at a UPS store
in Aurora. Have you gotten in touch

1430
01:55:33.840 --> 01:55:38.880
with any of these other victims?
Yes, I'm talking. I have a

1431
01:55:38.960 --> 01:55:45.000
couple that I've talked to pretty frequently
on Facebook that we're all just trying to

1432
01:55:45.079 --> 01:55:47.560
help, you know, help each
other out. Like we're not really sure

1433
01:55:47.600 --> 01:55:51.880
at this point what to do,
but we do. We we do keep

1434
01:55:51.920 --> 01:55:57.680
in touch and if we find out
something new, can they hire a PI

1435
01:55:57.840 --> 01:56:00.359
to find his ad find out where
he is and serve him. I was

1436
01:56:00.439 --> 01:56:05.279
wondering if we I mean, I
just don't understand why this guy, if

1437
01:56:05.319 --> 01:56:11.840
he has issues, wouldn't just make
arrangements to return him because he might have

1438
01:56:12.000 --> 01:56:15.680
sold him on eBay. Mark,
I think it would be more trouble to

1439
01:56:15.800 --> 01:56:19.800
sell them on eBay as it would
to give him back. Except what about

1440
01:56:19.800 --> 01:56:25.760
if he makes money on eBay?
Yeah? But okay, do you really

1441
01:56:25.920 --> 01:56:28.800
think that that's the whole deal?
Maybe? Who knows? I mean,

1442
01:56:28.960 --> 01:56:32.600
well, then why would he just
ghost everybody? Now you do? Okay?

1443
01:56:33.199 --> 01:56:35.880
We have to hold on. What
we need to do is get as

1444
01:56:35.920 --> 01:56:41.680
many numbers as we can and put
somebody on this to start tracking him down,

1445
01:56:42.279 --> 01:56:47.000
and sus do we still have a
PI that will do this? I

1446
01:56:47.079 --> 01:56:51.760
can check Tom, but I think
this is going to be Patty. Let's

1447
01:56:51.800 --> 01:56:57.479
get as much information as possible,
and Deputy Doc just start making phone calls.

1448
01:56:57.680 --> 01:57:02.680
I just watch that Patty is his
mother, his actual mother? What

1449
01:57:02.960 --> 01:57:09.600
language does she speak? Do you
know it sounded I want to say Russian

1450
01:57:09.680 --> 01:57:14.039
to me. She had a very
very strong accent, very very kind,

1451
01:57:14.960 --> 01:57:17.399
almost like she didn't know what to
do. She's like, you know what

1452
01:57:17.760 --> 01:57:24.159
if we got someone to translate for
her, you think we can ask her

1453
01:57:24.199 --> 01:57:27.760
where he lives? Would she tell
us? You know, we asked for

1454
01:57:28.039 --> 01:57:31.079
his phone number and she said he
changes his number a lot. Get your

1455
01:57:31.239 --> 01:57:34.199
number? What about his ad bess? Did you ask her for that?

1456
01:57:34.880 --> 01:57:39.920
I do well the address I found
online, which I don't know if he

1457
01:57:40.119 --> 01:57:45.600
is still there. This is the
address I pulled online. It is don't

1458
01:57:45.640 --> 01:57:47.479
do it on the air yet.
I don't want to get I don't want

1459
01:57:47.520 --> 01:57:50.640
to get people like riled against this
guy yet until we know what's going on,

1460
01:57:50.760 --> 01:57:55.520
hold on and we'll come right back
to more. I want, Doc,

1461
01:57:55.600 --> 01:57:57.520
I want you to talk to Patty. Off there. Get as many

1462
01:57:57.600 --> 01:58:00.640
numbers as you can. Let's just
see where it goes and then sues.

1463
01:58:00.720 --> 01:58:03.159
Maybe we can try to find one
of our pis that can try to uh

1464
01:58:03.600 --> 01:58:06.520
I had someone text me. Casper
said he might be able to help.

1465
01:58:06.600 --> 01:58:10.840
She just needs to email me some
info, So Kelly give him my email.

1466
01:58:11.600 --> 01:58:14.920
All right? Three O three seven
one three eight two five five.

1467
01:58:17.760 --> 01:58:23.039
Go with a sure thing Denver's Best
roofer Excel Roofing dot com. You don't

1468
01:58:23.039 --> 01:58:29.840
pay a cent until you're content.
Time for an insurance check up free,

1469
01:58:29.960 --> 01:58:33.600
no obligation. In comparison, call
Compass Insurance paying too much your coverage at

1470
01:58:33.640 --> 01:58:38.680
dozens of insurance companies find out now
three all three seven seven to one help.

1471
01:58:38.880 --> 01:58:42.399
You'll think you're his only customer when
you choose Frank durand the real estate

1472
01:58:42.520 --> 01:58:45.920
Man dot com to list your home
with Remax Alliance three oh three nine two

1473
01:58:46.000 --> 01:58:56.439
zero sixteen twenty two. Hi Tom
Martino here three oh three seven one three

1474
01:58:56.600 --> 01:59:00.920
talk all right, Taylor's got a
question about bankruptcy. Taylor, Welcome to

1475
01:59:01.000 --> 01:59:04.720
the show. What's going on?
Taylor? Hey Tom, I'm a small

1476
01:59:05.039 --> 01:59:11.760
owner operator of multi service company drywall
Painting. We also do cleanings for moveouts.

1477
01:59:12.880 --> 01:59:15.920
We've been doing this for about four
years, and we've been waiting on

1478
01:59:16.000 --> 01:59:21.479
paycheck since October and I don't know
any other options or legal options. Wait

1479
01:59:21.479 --> 01:59:28.560
a minute, what did some did
somebody go bankrupt? We're facing bankruptcy right

1480
01:59:28.640 --> 01:59:31.680
now. Oh you are? So
you're waiting? Who are you waiting on

1481
01:59:31.840 --> 01:59:42.760
payment from Cardinal amc asset? These
property management companies that own apartment complexes that

1482
01:59:42.880 --> 01:59:48.039
we've been working for? Okay,
and you can't. So we have two

1483
01:59:48.119 --> 01:59:53.279
issues. One, what do you
do about yourself right now? Are you

1484
01:59:53.720 --> 02:00:00.239
is this a sole proprietorship or a
corporation or what an LLC? So the

1485
02:00:01.119 --> 02:00:06.399
companies are the people coming after you? Did you take personal responsibility on the

1486
02:00:06.479 --> 02:00:12.680
debt or are they doing business only
with the LLC? Only the LLC?

1487
02:00:13.439 --> 02:00:16.119
Are you positive? Like, give
me an example of a big bill that's

1488
02:00:16.399 --> 02:00:23.239
weighing on you. Well, we're
owed like twenty thousand dollars for turning units,

1489
02:00:23.880 --> 02:00:27.439
patch and repair paint flooring. No, I don't. I think you

1490
02:00:27.520 --> 02:00:30.520
misunderstood what I said. What I
said was this the money you owe?

1491
02:00:33.119 --> 02:00:36.920
You're talking about a bankruptcy. You
don't go bankrupt for people owing you money.

1492
02:00:38.199 --> 02:00:42.239
You go bankrupt for you owing money. So who do you owe money

1493
02:00:42.359 --> 02:00:47.359
to that you're concerned about that will
come after you? Well, my employees.

1494
02:00:47.399 --> 02:00:50.880
I'm just trying to get my employees
paid. Well, bankruptcy won't curials.

1495
02:00:50.920 --> 02:00:56.479
Okay, Okay, bankruptcy is not
going to get you out of employee

1496
02:00:56.680 --> 02:01:00.399
debt. So it'll get you out
of a big chunk of it. What

1497
02:01:00.520 --> 02:01:03.159
are you talking about, Mark,
He can't get you out of the trust

1498
02:01:03.199 --> 02:01:06.319
fund? No, there's there's companies
that go bankrupt all the time time that

1499
02:01:06.479 --> 02:01:11.560
can't meet payroll. The IRS will
come after him for the IRs' share,

1500
02:01:11.640 --> 02:01:16.640
but that has nothing to do with
the employees. The employees get first priority

1501
02:01:16.720 --> 02:01:21.920
in a bankruptcy period. So what
I'm saying is is that it's not going

1502
02:01:23.039 --> 02:01:27.600
to be discharged. Okay, he
might do a bankruptcy and if he has

1503
02:01:27.680 --> 02:01:30.920
no money, they can't make him
get money. You're right, but they

1504
02:01:30.000 --> 02:01:34.159
do take priority. Taylor. I'm
asking what your goal is. There's two

1505
02:01:34.239 --> 02:01:40.399
things you're calling about. One is
collection and one is one is collection that

1506
02:01:40.520 --> 02:01:43.239
you want to collect from these companies. We might be able to help you

1507
02:01:43.399 --> 02:01:47.079
get someone to help you do that. The other one is getting out of

1508
02:01:47.680 --> 02:01:51.079
you know, getting the creditors off
your back. So which one are you

1509
02:01:51.199 --> 02:01:58.199
calling about right now? Right now? Collections? Meaning you want to collect

1510
02:01:58.279 --> 02:02:02.119
from others? That is correct.
I have than tens of thousands of dollars

1511
02:02:02.319 --> 02:02:05.720
still out. Okay, do you
have? Are these debts? This is

1512
02:02:05.920 --> 02:02:13.159
really important. Are these debts that
others will will they dispute them at all?

1513
02:02:14.880 --> 02:02:18.279
No? No? So why aren't
they paying you? That's a pretty

1514
02:02:18.359 --> 02:02:24.520
obvious question. Why aren't they paying
you? I have no idea. This

1515
02:02:24.680 --> 02:02:28.680
happens sometimes with AMC. We've we've
waited longer. We're a net thirty coupanies.

1516
02:02:30.680 --> 02:02:36.479
Did you get that, Freddy?
Okay, did you get the delay?

1517
02:02:38.039 --> 02:02:42.479
Yeah? We're good. Okay,
he said a bad word, Taylor,

1518
02:02:43.960 --> 02:02:45.720
Taylor. We can help you,
but you got it. You can't

1519
02:02:45.760 --> 02:02:50.439
say those words. And I can
bring you back when the delay is up.

1520
02:02:50.520 --> 02:02:57.359
But here's the deal. Leans do
a lot of good if you know

1521
02:02:57.439 --> 02:03:01.279
how to execute them properly. But
it's too late now. Anyway, you

1522
02:03:01.479 --> 02:03:06.359
need to get a hold especially if
you're if you're if you're owed thousands and

1523
02:03:06.439 --> 02:03:12.039
thousands of dollars, you need to
get a good collection attorney. And we're

1524
02:03:12.079 --> 02:03:16.920
going to refer you to one.
Okay. Meanwhile, these collection. I

1525
02:03:17.000 --> 02:03:20.920
mean, I can't believe that all
of these manage would companies, all of

1526
02:03:21.039 --> 02:03:26.560
them have stiffed you. So let's
bring them back up real quick here,

1527
02:03:27.720 --> 02:03:31.119
Taylor. Why do you think they've
stiffed you? Why? What do you

1528
02:03:31.239 --> 02:03:38.439
think's going on? Initially I thought
because it was winter time and there weren't

1529
02:03:38.479 --> 02:03:41.159
a lot of move outs, so
they were just, you know, kind

1530
02:03:41.159 --> 02:03:46.000
of saving their money or something.
Somebody else, another small business provider,

1531
02:03:46.119 --> 02:03:50.039
said that they keep large sums of
money in an account so they can crew

1532
02:03:50.159 --> 02:03:55.319
interest on it through the bank and
you know, get more money that way

1533
02:03:55.520 --> 02:03:59.560
or something. Things that I just
don't quite understand. When was the last

1534
02:03:59.680 --> 02:04:08.520
time you were how many different companies
owe you money? Three and okay,

1535
02:04:09.000 --> 02:04:15.199
three companies, and they totaled how
much, oh, at least at least

1536
02:04:15.680 --> 02:04:17.960
at least eighty thousand dollars right now. But the thing is they'll pay the

1537
02:04:18.119 --> 02:04:23.840
small they're paying their small cleaning fees, like I just got a check for

1538
02:04:23.880 --> 02:04:28.000
one hundred and twenty dollars for the
cleaning fees that we did the last two

1539
02:04:28.039 --> 02:04:30.920
weeks. But they're not paying the
larger ones. Where we turn the units,

1540
02:04:30.960 --> 02:04:33.239
we paint, the units, we
do the drywall repair that are already

1541
02:04:33.319 --> 02:04:38.600
been done, and they're they're not
paying those larger invoices they pay the No,

1542
02:04:38.720 --> 02:04:42.159
I get it, are they?
But you don't think they would deny

1543
02:04:42.319 --> 02:04:46.840
those invoices if a collection attorney came
after them. I do not think so,

1544
02:04:47.000 --> 02:04:50.960
especially because we have good relations with
the property managers here locally that we

1545
02:04:51.359 --> 02:04:55.359
talk to, we see them face
to pace. They always tell us it's

1546
02:04:55.399 --> 02:04:59.479
in processing, and it's it's in
processing, and then they refer us to

1547
02:04:59.640 --> 02:05:03.359
their they're headquarters that are in like
Texas or Arizona or someone like that,

1548
02:05:03.760 --> 02:05:08.640
and then they just give us the
run around and send us the emails to

1549
02:05:09.000 --> 02:05:12.319
empty accounts, you know, deleted
accounts and things like that, and then

1550
02:05:12.399 --> 02:05:16.520
they stop answering our phone calls.
Yeah, these are these are ploys that

1551
02:05:16.920 --> 02:05:20.840
these guys are screwing with you.
That's why you need you know who I'm

1552
02:05:20.920 --> 02:05:27.880
thinking, guys, I want to
refer you to a really good collection attorney,

1553
02:05:28.039 --> 02:05:33.520
especially if we're talking eighty grand.
That's substantial. No, I know,

1554
02:05:33.640 --> 02:05:38.920
And that's why I must have we
must have missunderstood of each other initially

1555
02:05:38.960 --> 02:05:42.600
when she said the bankruptcy thing,
But that's kind of what we're facing I

1556
02:05:42.640 --> 02:05:45.239
can't pay my truck, I can't
pay no. I get it, I

1557
02:05:45.399 --> 02:05:48.159
get it. But right now,
you don't want to go bankrupt right now.

1558
02:05:48.239 --> 02:05:54.039
What you want to do is you
want to go after these people tooth

1559
02:05:54.079 --> 02:05:57.600
and nail. I have a feeling
once you hire this collection attorney, I

1560
02:05:57.680 --> 02:06:01.640
have in mind, they're going to
roll over. I'm serious. Now,

1561
02:06:01.720 --> 02:06:04.800
you can hire in a number of
ways. You can do it on contingency,

1562
02:06:05.000 --> 02:06:08.840
or you can do it by the
hour. I mean I would have

1563
02:06:09.000 --> 02:06:13.159
him first, just contact and write
a letter and threaten him. When they

1564
02:06:13.239 --> 02:06:15.800
look this guy up, they're gonna
know they have to pay. I really

1565
02:06:15.880 --> 02:06:19.920
believe it. He has a reputation
in the industry. So hold on and

1566
02:06:20.039 --> 02:06:25.159
we'll make a referra. We'll make
a referral. Okay, Okay, think

1567
02:06:26.000 --> 02:06:29.720
I really think you need this guy. Frank Ball is his name. The

1568
02:06:29.840 --> 02:06:32.039
reason I don't talk about it a
lot on the air seat. He's really

1569
02:06:32.119 --> 02:06:39.840
not a consumer's attorney. He does
collections for businesses like you three oh three

1570
02:06:40.119 --> 02:06:47.680
seven to one three A two five
five go with a sure thing Denver's Best

1571
02:06:47.760 --> 02:06:51.760
Roofer Excel roofing dot com. You
don't pay a cent until you're content.

1572
02:06:56.159 --> 02:06:59.640
Time for an insurance check up free, no obligation. In comparison, call

1573
02:06:59.760 --> 02:07:03.560
come this insurance paying too much your
coverage at dozens of insurance companies find out

1574
02:07:03.600 --> 02:07:06.680
now three all three seven to seven
to one help. You'll think you're his

1575
02:07:06.880 --> 02:07:11.800
only customer when you choose Frank durand
the Real estate Man dot com to list

1576
02:07:11.880 --> 02:07:15.279
your home with Remax Alliance three all
three nine two zero sixteen twenty two.

1577
02:07:16.960 --> 02:07:23.920
Hi Tom Martino here, Welcome to
the show. Three O three seven one

1578
02:07:24.079 --> 02:07:28.199
three talk. We have redrocksars dot
Com with this Redrocks solar. We've been

1579
02:07:28.199 --> 02:07:30.840
talking about a lot of cool stuff
there. But right now Frank's got a

1580
02:07:30.920 --> 02:07:33.239
question about breaking a lease. Then
we'll go back to red Rocks. Uh,

1581
02:07:33.520 --> 02:07:40.119
Frank, what's happening? Hello?
Tom? Hey, what's going on?

1582
02:07:40.239 --> 02:07:43.720
Man? So I have a I
have a quick question for you.

1583
02:07:45.000 --> 02:07:53.039
My son's girlfriends he lives, I
mean, she lives with two other girls

1584
02:07:53.119 --> 02:08:01.600
in an apartment building Dayle's a bedroom
apartment. And the problem they have is

1585
02:08:03.560 --> 02:08:09.199
she's been bullied by the two other
roommates and so what she did is she

1586
02:08:09.399 --> 02:08:13.000
just moved out of the apartment.
And are they all three on the lease.

1587
02:08:15.600 --> 02:08:20.680
Yes. Yeah, the three of
them are on the lease. They're

1588
02:08:20.760 --> 02:08:26.159
all on the least all on the
lease. They all got a little bit,

1589
02:08:26.560 --> 02:08:30.760
you know, to pay the lease
together. Now, is there any

1590
02:08:30.840 --> 02:08:35.039
way that she can get out of
the leaves because the other two roommates are

1591
02:08:35.119 --> 02:08:41.359
being bullying her? Only only if
everyone agrees, including the landlord. Okay,

1592
02:08:43.159 --> 02:08:46.520
Now, hold on, there's a
few. There's a few. I

1593
02:08:46.840 --> 02:08:52.800
shouldn't just say that that I but
let me just say this. Most of

1594
02:08:52.960 --> 02:08:56.720
the time, when three go on
a lease, all three are responsible for

1595
02:08:56.840 --> 02:09:01.319
the entire lease, each one of
them. They don't divide Landlords don't usually

1596
02:09:01.439 --> 02:09:07.560
divide it into third third third obligations, okay, Which means if she wants

1597
02:09:07.600 --> 02:09:11.079
to get out of it, she's
going to have to get the permission of

1598
02:09:11.119 --> 02:09:15.119
the other two and of the landlord. They may say, no, you

1599
02:09:15.199 --> 02:09:18.640
don't get to get out because you
owe a third of the money, And

1600
02:09:18.760 --> 02:09:22.399
the landlord might say I want three
guaranteurs, not two. So it's going

1601
02:09:22.479 --> 02:09:26.079
to be difficult. The short answer
is no, she can't just easily get

1602
02:09:26.119 --> 02:09:31.560
out of it. It's not easily. I mean, she's not living there,

1603
02:09:31.640 --> 02:09:35.239
she's been paying her her portion of
the leaf. That's very nice that

1604
02:09:35.359 --> 02:09:45.600
she's still paying and legally she's responsible. No, the reason why she moved

1605
02:09:45.600 --> 02:09:48.159
there is I don't know of any
laws that say if you have a good

1606
02:09:48.239 --> 02:09:50.279
reason to leave, you can leave
and you don't have to pay me.

1607
02:09:54.840 --> 02:09:58.039
I mean, she wants to leave
in the apartment, but the other two

1608
02:09:58.079 --> 02:10:01.760
are making her life difficulties. But
you do understand that's a whole separate issue

1609
02:10:01.800 --> 02:10:05.439
from the lease. That has nothing
to do with the lease. Now,

1610
02:10:05.479 --> 02:10:09.720
in other word, to get a
restraining order, I believe that is one

1611
02:10:09.840 --> 02:10:16.600
thing you can break a lease with
in Colorado. But Mark, if she

1612
02:10:16.840 --> 02:10:20.680
gets a first of all, it
has to do with domestic violence, and

1613
02:10:20.199 --> 02:10:24.800
she would have to claim that she's
there and she wants the other guy out,

1614
02:10:24.399 --> 02:10:28.920
and then they couldn't foreclose or they
couldn't a victor for that. This

1615
02:10:30.159 --> 02:10:33.840
is a whole different ballgame. She
would have to move in, do a

1616
02:10:33.960 --> 02:10:39.520
restraining order and get the other two
girls out. But then if she forces

1617
02:10:39.600 --> 02:10:41.920
the other two girls out, those
other two girls could say, we're not

1618
02:10:43.079 --> 02:10:46.279
paying. She told us we can't
come there anymore. I mean, this

1619
02:10:46.359 --> 02:10:48.840
would be a big mess. So, Frank, restraining order is not the

1620
02:10:48.920 --> 02:10:56.520
answer. The answer is legally getting
out of this, and that's not gonna

1621
02:10:56.560 --> 02:11:01.800
happen. Is is she let me
ask you something? Is she going to

1622
02:11:03.800 --> 02:11:09.000
talk to them? Ever? Do
they talk? Can you help? Can

1623
02:11:09.079 --> 02:11:15.680
somebody help? Can? I mean
they should? These other two girls may

1624
02:11:15.800 --> 02:11:20.520
not want to pay the whole bill. Oh no, they don't. They

1625
02:11:20.560 --> 02:11:22.920
don't want to. Now what your
daughter, what I mean, what your

1626
02:11:24.000 --> 02:11:28.640
friend can do is stop paying her
share totally. Then here's the deal.

1627
02:11:28.760 --> 02:11:33.119
Here's I want to tell you something. The landlord will not come after just

1628
02:11:33.399 --> 02:11:39.279
her. The landlord can come after
anyone. If she just stops paying her

1629
02:11:39.479 --> 02:11:46.399
third. Those other two girls would
have to come after your daughter. It's

1630
02:11:46.560 --> 02:11:50.760
like it would be harder on them
than it would be on her. I

1631
02:11:50.840 --> 02:11:56.079
don't do they have Here's the thing. If they don't have a separate agreement

1632
02:11:56.159 --> 02:12:01.520
with this girl, those other two
girls have to use that lease and go

1633
02:12:01.680 --> 02:12:05.880
after her, claiming to be third
beneficiaries of that contract. It would be

1634
02:12:05.039 --> 02:12:09.880
so complicated for them it would not
be worth it for them. So here's

1635
02:12:09.960 --> 02:12:16.239
what would happen those other two girls
if your if your friend did not keep

1636
02:12:16.319 --> 02:12:20.319
paying her share, those other two
girls would have to get another roommate,

1637
02:12:20.039 --> 02:12:24.039
and it would take care of itself, or they would have to leave.

1638
02:12:24.640 --> 02:12:28.880
If they leave, then the landlord
would have to come after all three of

1639
02:12:28.960 --> 02:12:35.800
them. Thinks, I mean,
there is no clean way out of it

1640
02:12:35.239 --> 02:12:41.560
unless everyone agrees. Yeah, I
mean there are leaves. Is only like

1641
02:12:41.640 --> 02:12:46.920
four months more, you know,
there's not going to be another year or

1642
02:12:46.000 --> 02:12:50.920
so. So what if she stopped
paying her share? What would happen?

1643
02:12:52.600 --> 02:12:56.000
I mean, she's been paying six
hundred dollars every month and she doesn't even

1644
02:12:56.079 --> 02:13:01.439
live in the apartment. I'm asking
you what would happen if she stopped paying.

1645
02:13:03.399 --> 02:13:07.600
I think that the apartment building will
will go after her, right,

1646
02:13:09.279 --> 02:13:11.920
No, they won't. The apartment
building won't go after one of them.

1647
02:13:13.079 --> 02:13:16.319
The apartment building will go after all
of them. Do you think the landlord's

1648
02:13:16.359 --> 02:13:20.880
gonna say home? The reason you
two can't pay your rent is because they're

1649
02:13:20.920 --> 02:13:24.760
not gonna accept the two the rent
from the other two and then say,

1650
02:13:24.840 --> 02:13:28.600
okay, we'll collect from that other
girl. They're not gonna do it.

1651
02:13:28.079 --> 02:13:37.439
They're going to evict them. And
then when they evict them, they're gonna

1652
02:13:37.560 --> 02:13:43.439
the landlord's gonna come after all three, okay, and the two girls cannot

1653
02:13:43.520 --> 02:13:46.159
sue her or go after her,
Yes, they can't. They and then

1654
02:13:46.279 --> 02:13:50.960
she can go after them too.
She can say she was forced to leave.

1655
02:13:50.319 --> 02:13:56.439
Look at it's a stupid mess.
That's why young people shouldn't room together

1656
02:13:56.800 --> 02:14:01.880
without strict written agreements. They shouldn't. It's it's a it's a disaster.

1657
02:14:03.880 --> 02:14:11.600
But at this point, at this
point, you know she's not going to

1658
02:14:11.680 --> 02:14:15.319
get out easily. Do you think
those two but do they want to stay

1659
02:14:15.359 --> 02:14:20.439
in the apartment after this lease?
Yes? I think so. Do you

1660
02:14:20.600 --> 02:14:28.600
think they would look for another roommate
to take her place? Yeah? Probably,

1661
02:14:28.680 --> 02:14:30.760
I don't know. I don't know
exactly the answer to that. Well,

1662
02:14:30.840 --> 02:14:35.039
somebody's going to have to start talking, because without talking, then you

1663
02:14:35.239 --> 02:14:41.279
just go to the end of the
lease. Okay, all right, Okay,

1664
02:14:41.359 --> 02:14:43.079
that that that's going to be the
best way to do it. I

1665
02:14:43.439 --> 02:14:48.279
don't know what else. I really
don't know what else to do, because

1666
02:14:48.840 --> 02:14:52.760
it's a it's a freaking mess,
and it usually is when you have young

1667
02:14:52.880 --> 02:15:01.439
people living together like that. We
have more coming up. Go with a

1668
02:15:01.520 --> 02:15:05.800
sure thing Denver's Best roofer Excel roofing
dot com. You don't pay a cent

1669
02:15:05.039 --> 02:15:13.520
until you're content. Time for an
insurance checkup free no obligation. In comparison,

1670
02:15:13.720 --> 02:15:18.600
call Compass insurance paying too much your
coverage at dozens of insurance companies find

1671
02:15:18.600 --> 02:15:20.760
out now three O three seven to
seven to one help. You'll think you're

1672
02:15:20.840 --> 02:15:24.680
his only customer when you choose Frank
durand the real estate Man dot com to

1673
02:15:24.800 --> 02:15:30.520
list your home with Remax Alliance three
three nine two zero sixteen twenty two.

1674
02:15:33.479 --> 02:15:37.800
Hi Tom Martine here, Ron has
an issue with his roof. But I

1675
02:15:37.880 --> 02:15:41.520
want to make this clear. We've
been talking to Brooke White over at redrocksars

1676
02:15:41.640 --> 02:15:45.760
dot com. That's where they are
when they're not here, Redrocksrs. I

1677
02:15:45.840 --> 02:15:48.960
want to give out that number because
they have the most incredible deals. If

1678
02:15:50.000 --> 02:15:52.840
you're in if you want a commercial
system that'll pay for itself and make you

1679
02:15:52.920 --> 02:15:58.199
money, or if you have you
want residential systems. She she's has the

1680
02:15:58.359 --> 02:16:05.359
latest and the greatest info. Three
oh three seven zero four two four four

1681
02:16:05.560 --> 02:16:11.880
nine. Okay, Ron, quickly, what's happened a well? I have

1682
02:16:11.399 --> 02:16:16.479
a roof that was replaced like twelve
or fifteen years ago, and then the

1683
02:16:16.840 --> 02:16:24.600
replacement roof was in a lightweight concrete
tile Eagle light. Yes, and there's

1684
02:16:24.880 --> 02:16:31.720
several tiles that are broken, but
there are two areas where I have actually

1685
02:16:31.880 --> 02:16:37.319
roof leaps into the house. One
was kind of my doing. It was

1686
02:16:37.399 --> 02:16:43.840
a so are you looking to get
repairs done? Yeah, I don't know

1687
02:16:43.959 --> 02:16:48.879
if there's I don't know if there's
any we called on any of the Eagle

1688
02:16:48.959 --> 02:16:52.239
Light products or not. I don't
know if Eagle Light's still around. I

1689
02:16:52.399 --> 02:16:56.120
do know that a lot of a
lot of uh stuff goes, you know,

1690
02:16:56.280 --> 02:17:01.879
out of production, and then it's
almost possible. We got a buddy

1691
02:17:01.040 --> 02:17:03.719
Chase. You know who Chase is. He's got he does a lot of

1692
02:17:05.040 --> 02:17:11.239
boneyards. Is that what you're talking
about, Mark, Yeah, it's exactly.

1693
02:17:11.319 --> 02:17:15.159
He could probably match up whatever tile
that is, is all I was

1694
02:17:15.200 --> 02:17:18.559
saying. But they still make a
wait wait wait wait Eagle No, I

1695
02:17:20.239 --> 02:17:24.280
you know what, here's the deal. If you're looking for is that what

1696
02:17:24.360 --> 02:17:31.840
you're looking for repairs? Well,
I really don't like those lightweight concrete tiles.

1697
02:17:31.920 --> 02:17:33.840
You can't you can't get on the
roof at all. You're right,

1698
02:17:35.239 --> 02:17:39.520
are you looking to replace your whole
roof? That's what I would like to

1699
02:17:39.600 --> 02:17:41.840
do. Yeah, okay, here's
what I want you to do, Ron,

1700
02:17:41.840 --> 02:17:43.520
because we're running out of time.
And we'll get you back on tomorrow.

1701
02:17:46.000 --> 02:17:48.559
For now, I want if you
want to just change out your roof,

1702
02:17:48.680 --> 02:17:54.559
go to Excel roofing dot com.
Ex cel and then put in your

1703
02:17:54.600 --> 02:18:00.799
address and they have a cost estimating
tool right on there. Get that and

1704
02:18:01.120 --> 02:18:05.680
we'll call you back tomorrow and we'll
talk about your options. By the way,

1705
02:18:05.760 --> 02:18:11.479
again, redrocksars dot com and save
all your problems for me. Go

1706
02:18:11.680 --> 02:18:15.879
with a sure thing Denver's best roofer
Excel roofing dot com. You don't pay

1707
02:18:15.920 --> 02:18:22.280
a cent until you're content than time
for an insurance checkup, free no obligation

1708
02:18:22.440 --> 02:18:28.040
comparison call Compass Insurance paying too much
your coverage at dozens of insurance companies find

1709
02:18:28.079 --> 02:18:31.360
out now three oh three seven seven
to one help. You'll think you're his

1710
02:18:31.520 --> 02:18:35.479
only customer when you choose Frank durand
the real estate Man dot com to list

1711
02:18:35.559 --> 02:18:39.959
your home with Remax Alliance three oh
three nine two zero sixteen twenty two

