WEBVTT

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Yeah, ripped up news need advice? Who you don't help? Come running

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just as fast as we can.
Shooter's gonna help coming Man Dix. He

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is the Troubleshooter Show. Now Tom
Martino, Hey, Tom Martino here,

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welcome to the show. What's going
on? Hey? How can we help

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you? Ask that question? For
forty five years here and by the way,

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Uh, we want to solve problems
for you, We really do.

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That's our that's our goal. But
sometimes it's just too far gone. Mark's

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out on a secret mission. He'll
be checking in, but trust me,

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you're gonna want to hear what he's
doing. And uh, we're going to

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talk about that. This hour brought
to you by waterpros dot net the best

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plastics have started showing up in fetuses
and babies and embryos, and it's just

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disgusting what water has become. But
seriously, what I tell you, water

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Pros has the best nanofiltration that you
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for all your drinking water fully installed. If you're going to go organic with

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food, why bother If you're gonna
have crap water three zero, three eight

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six two, five, five,
five four you. I'm a real believer

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in health and health related items.
I hope it helps me, But it

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seems like a lot to do with
health has to do with what you're dealt.

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I mean, you can really work
hard but have crap family genes,

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and you can have some of these
people that don't do anything, they have

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great family genes. So what's your
dealt? Man? Does that have a

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lot to do with things? Of
course, you can overcome a lot of

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that with proper diet exercise. When
I say diet, I don't mean diet,

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I mean nutrition. Exercise supplementation would
fall under nutrition, and then of

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course you'd want to do I think
you have to be sane when it comes

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to what you put in your body, but also how you monitor and catch

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things, being proactive. That's why
I love that Grossmith thing. Because every

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three months you get blood work,
and then every year you get a full

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physical, but every three months you
get to examine blood work. I mean,

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not much can happen during that time. Another thing, while I'm on

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the topic, and I don't know
why I'm on the topic, but I

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got some emails from people for examples, people are foregoing to cancer for I

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mean an intestinal colonoscopies because of and
they get cancer. Do you know that

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colon cancer right now was unheard of. I mean it used to be unheard

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of under fifty five. Now the
majority of people are getting it between thirty

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five and forty five are not maybe
not the majority of but a larger number

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than ever. Why is that?
Because of the crap? So I think

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you can't and you can't no matter
what anyone says. That col of Guard

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stuff, and without getting graphic,
it's not a colonoscoby, but it's a

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substitute test you do at home.
I don't want to give names, but

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we have somebody very close to us
all that did a col of guard and

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then found cancer and it was quite
advanced and col of Guard completely missed it

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completely. So beware of that.
And like I said, I don't know

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why I got off on that tangent, but hey, it's cool right So

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anyway, by the way, Grossman
Wellness dot Com, I should out since

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I'm talking about I should give that
out. I'm a member there. It's

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a concierge practice, and that's a
new thing now in medicine concierge where you

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can text or call the office at
any time. They're at your beck and

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call. They supply you all the
supplements. They supply you forscription drugs all

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for one fee, and the blood
work. It's kind of of a cool

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concept. Now you might think,
why am I going to pay that monthly

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if I have insurance? Because it's
being extras being proactive. Most health insurance

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and most medicine chases problems. Here's
the rule. You get a symptom or

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find a problem, then you chase
it. Concierge medicine monitors and prevents or

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tries to Grossmanwellness dot com for two
hundred and forty nine bucks. You get

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started there with the blood tests and
an initial consultation and all that. Then

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decide if you want to continue.
And then while we're on the topic of

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being proactive, we've had a number
of people called Today, not Today,

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but the show over the years,
but especially lately, they've let problems go

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too long. I don't know why, but they don't attack them. They

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let them fester. And that's a
really big problem because the longer problems it's

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out there, the harder it is
to solve and sometimes impossible to solve because

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you've gone on, you gone beyond
what's called a statute of limitations. Kitchina,

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I got some paperwork here from Mile
High? Is it Mile High Honda

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or something? Is this the woman
that called yesterday was going to send me

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paperwork. I just need to know
she's on the phone right now. I

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need to know if this is her. She took pictures of it on her

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phone. It's really hard to read, and I'm hoping she had I thought

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she might have had a digital copy
of it. Three oh three seven one,

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three eight two five five. Debbie's
turn. Let's talk to Debbie.

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So, Debbie, you have an
issue with a contractor what is going on?

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Well, we began meeting in twenty
three to have a building built.

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What kind of building commercial? Well, yes, it's going to be a

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commercial building. I'm looking. I'm
looking for your email here. Somebody,

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I supposedly somebody said thank you April
twenty got it. I got it,

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I got it now? Okay,
So this is an Elbert county Yeah,

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And who did you contact have a
building built in God? It was Kyle

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Hendrix from Hendricks Brothers Construction. And
how did you get Kyle Hendrick's number.

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I had worked with his family over
the years and had a really good experience.

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They've done a lot of good work
for us. Oh, so it's

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not blind. And you met with
him at the first Yeah, we met

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with him several different times. But
first you did it in you did it

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in twenty twenty two? Did you
say it was twenty twenty three? Twenty

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three? Okay? And what did
you sign a contract? We signed a

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contract in December of twenty three.
Okay, go ahead with your story then,

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so sign the contract in December twenty
twenty three? Do the AH transfers

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for the deposit? How much was
the deposit? Eighty eight thousand, five

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hundred and seventy dollars. Why would
anyone ever pay, ever pay eighty eight

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thousand dollars up front? Is the
contract called No, I'm not talking about

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what it called for, but why
What goes through your mind when you dish

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out eighty eight grand? What are
you I'm thinking this person has no wherewithal

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to start anything without eighty eight thousand. That's a big problem anyway, and

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I would agree. So the contract
called for what eighty eight Yeah? So

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there it required for two different invoices
to have a deposit on them. One

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covered the plans and permits, and
one covered material order. Okay, so

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hold on the one that covered the
plans of permits. How much was that?

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All? That whole invoice was nineteen
thousand, six hundred and eighty And

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did you get the plans and all
of that for the nineteen grand? No?

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So you paid for that and didn't
get it. Okay, So the

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materials that you ordered, the balance
adding up to eighty eight grand, did

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you get materials? No? Okay, So again you paid for air,

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you paid for nothing. You're exactly
right, and I'm not, by the

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way, just so you know this, Debbie, the way the show works

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is I'm trying to talk to other
people who are listening, not you.

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I'm not scolding you. So so
Debbie, Debbie paid for plans. Now,

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if you actually get plans and architectural
reviews and engineering stamps and all of

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that, and yeah, it's all
right to pay as you go. Then

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materials are ordered if you can call
the place and make sure they're ordered in

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your name. So this guy goes
out of business. They delivered the stuff,

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or it is delivered. Nothing wrong
with paying for materials, but to

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pay for air you get into a
problem. But in any case, under

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the contractors trust egg, that doesn't
mean somebody can rip you off. So

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what happened with this? Ada?
Keep going with your story. So you

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give a de posit of eighty eight
thousand dollars in twenty three? Then what

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at the end of twenty three?
Now we're here, Now we're here in

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twenty four. What happened? So
I kept in touch with him, asking

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where the drawings were? Had he
applied to Elbert County for his contractors because

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Elbert County had started a contractor licensing
process. And so let me ask you

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something. Is he out of Elbert
County? He is in Douglas County?

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Well, now I find out he's
kind of in a black Forest area,

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but family in Elbert County, Okay? And when was construction supposed to start

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mid February? Package? The package
was supposed to be here the first of

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February, and construction was to start
in mid February. Okay, So where

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do we stand? We got nothing. February twenty eighteen twentieth he finally came

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clean that he had spent the money
on something out on other a jets and

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I'm looking at his text, Tom, Well, then he's going to go

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to jail. Spent is what he
said. The money was spent. That's

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what the guy told you. And
what so does he admit he owes you

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the money or not? Yeah?
So how's this guy going to make up?

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Does he own a house? I
mean you got to start going after

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him? Well, I tried,
what do you mean you to? Well?

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Hold on? What does that mean? Tried? What does that mean?

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Okay? I filed with Olbert County
on February twenty filed what charge seleny

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churches? Uh? Okay, But
did you also do a civil lawsuit against

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him to put a freeze on all
of his assets and stop any transfer of

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assets? Well? I did retain
an attorney, and the attorney has postponed

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doing the civil until he thinks we
have a better shot getting our money back

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if Albert County files the polony charges. Okay, you mark that guy as

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a moron, because what you need
to do is stop transfer of assets or

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transfers to evade judgment. And the
only way you can prove that is by

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filing a civil action. Okay,
I don't mean you have to prosecute the

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civil action, but you have to
have it hanging out there, so if

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the guy makes any moves, you
can prove it was to evade this.

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What were you going to say,
sir? I mean my understanding is that

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he admitted to Elbert County authorities that
he stole the money, and they're not

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taking it. They're not pressing charges. So this sleez bucket, this piece

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of crap. Is he still in
business? Yeah? Wait a minute,

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he's still in business. What is
he doing? Is he ripping other people

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off? What is he doing?
I don't know. I'm afraid if we

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put pressure on him to get some
of her money back, he's only stealing

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it from other people to pay her
back. And that sucks. Well,

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of course it is. But this
guy's got to be stopped. We can't

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have other people. So this is
Hendricks Brothers. Hendricks Brothers out of Douglas

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County. Are they Are you sure
they're still in business? Yes? I

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have no reason to believe they're not. If this guy came clean, so

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to speak, because it came clean
about being dirty. So this guy took

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money from you, does he admit
does he want to get the job started?

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What is his proposal to you or
to the authorities. So when he

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first told us he asked it that
he could build it starting mid April,

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and we said no, that was
not acceptable because we assumed he probably was

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taking someone else's money. Listen that
I don't want to hear right now.

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Did he offer to start and did
you tell him no? Because that would

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have been dumb. You should give
him every opportunity so we can be sure

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he's a scumbag thief. So did
you will he build or attempt to build

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a building? No? So you
told him no or did he say no?

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Did he Well? I don't know
if you read the text, I

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said April, So what are the
text? Text says it was spent,

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but I have some funding that is
in processing that will replenish it all in

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some it should be about two weeks
for it to come through. When did

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he text that you've got the date
on there? I don't sorry, I'm

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reading the one that says I had
to push the schedule. Your project would

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now start mid late April, and
I said that doesn't work right. What

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do the authorities in Albert County say
other than that they are overwhelmed that they

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have chart they have cases with human
life and children involved, and those take

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precedent. But but you know this
is an economic crime. You this,

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you can go to the Attorney General
as well. This, this guy is

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bad bad news. I've also called
the DA's office trying to the fraud hotline

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asking and you get a recording.
I leave a message and that was a

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week ago, and nobody has called
me back. Okay, I'm not trying

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to fix them. Well, you
haven't filed a lawsuit. Well, and

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I would agree you're probably right.
I need I wouldn't use Oh, I

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don't know what attorney you used.
How'd you find the attorney on the bulletin

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board at seven eleven or what where'd
you find him? Nope? Used to

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use their off path. What's that
we are? Here's their office in the

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past, for construction, for for
for this, for contractors. Trust that

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you know what attorneys are like doctors. You don't go to a proctologist for

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something wrong with your eyes, you
know, and if there's something wrong with

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your eyes, you don't go to
a patiatrists. I mean, I mean

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this. This lawyer should have said, I have no idea what I'm talking

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about. Waiting for the authorities.
You need to get a real attorney and

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go after this guy. A real
attorney and he doesn't have to be in

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Albert County and eat grass. You
can get a real one. I'm paying

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dearly for one that was highly rated
and well highly rated. What do you

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mean you're paying dearly? What did
you pay for? Nothing happened? How

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much have you paid so far?
We've got a six thousand dollars change?

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Okay, so what did you get? Tell the guy you want your money

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back unless he's going to build it. What would he possibly bill right now?

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Oh? All that's been built for
is him sending a letter and reading

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my emails. Well good, tell
him you want to go somewhere with an

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attorney that knows what the hell they're
doing. Okay, Now, how do

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I get over Tony in the DA's
office to prosecute this guy? You know

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what? You file a civil suit
first. That should be your primary concern.

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You need to stay any financial shenanigans
this guy tries to do. Do

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you understand that? Yes, I've
researched his assets and he doesn't have a

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punt for a windows. Okay,
I've told you what to do, and

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I'm telling you that somewhere somehow eighty
eight thousand dollars did not just appear.

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So I'm going to go there.
How did your research his assets? I'm

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00:16:45.440 --> 00:16:48.600
curious because I know people who do
that. How did you do it?

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00:16:51.440 --> 00:16:55.279
Well? I went through tax roles
in different alls. No, No,

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tell me exactly. I'm fascinated with
you, Debbie, because so far everything

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I've told you, you've told me
you've done. So Okay, you hired

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an attorney who did nothing, You
went to the authorities who did nothing,

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and now you say you looked into
his assets. How did you do that?

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00:17:11.920 --> 00:17:15.599
Tell me how you looked into his
assets? Oh? Well, I'm

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a realtor, and I went through
all of the assessor's records. I've gone

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through where he was renting property at
I've reached out to the landlords that were

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00:17:25.559 --> 00:17:30.119
there. I've reached out to I've
pulled this contractor's license from OPACAG. Did

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00:17:30.160 --> 00:17:38.960
you do any asset investigations? I
would guess that you're probably by your definition,

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00:17:40.000 --> 00:17:42.000
I would say probably not. Jevy. I'm trying to help you,

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00:17:42.440 --> 00:17:48.319
and here's the first step in trying
to get help is admit what you don't

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00:17:48.319 --> 00:17:52.119
know what you're doing, and get
professionals to help you. You need to

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00:17:52.160 --> 00:17:56.319
get an attorney who are used to
going after scumbags. That eighty eight grand

224
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did not just disappear, and he
should give an accounting for it. But

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00:18:00.279 --> 00:18:03.079
meanwhile, what I need to do
is get this guy in the sleeves.

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00:18:03.119 --> 00:18:07.319
We're going. I truly, truly, truly need to let people know about

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this guy Hendrick's construction. We need
to try to call him right this minute.

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In fact, Deputy, we need
to try to get him on the

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show. What's that? Can you
give me references for attorneys that can excuse

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00:18:22.279 --> 00:18:27.440
me, who can investigate his access
or walk thereof Well, we construction defense.

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What we need is contruct contractors,
trust act attorneys. Yes, we

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have people that do that, but
they're not on the referral list because they

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very seldom need help. But there
are some people I will look up and

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00:18:40.880 --> 00:18:45.559
here's some another thing, a collection
attorney even But you need to get a

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00:18:45.640 --> 00:18:48.200
judgment. You need to get a
judgment. You can make their lives.

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00:18:48.720 --> 00:18:52.799
Hell. Listen, I've spent a
lot of time here and I am sorry

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00:18:52.960 --> 00:18:57.200
this happened to you. This is
terrible. How does a guy get eighty

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eight grand in December and end it
in a two or three months. The

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00:19:02.240 --> 00:19:06.240
guy is a crook, and don't
when it says brothers, does he have

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00:19:06.279 --> 00:19:10.599
a brother crook? Or is it
just him? Well, according to the

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00:19:10.680 --> 00:19:14.720
Secretary of State, he's the only
one in the in the company. But

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00:19:15.039 --> 00:19:19.079
I did find out who this Peter
Ross is and who's Peter Ross? That

243
00:19:19.079 --> 00:19:22.480
that name? Where's that come from? I got to take a break hold

244
00:19:22.519 --> 00:19:30.359
on a second. Go with a
sure thing Denver's Best roofer Excel Roofing dot

245
00:19:30.400 --> 00:19:37.079
com. You don't pay a cent
until you're content. Time for an insurance

246
00:19:37.160 --> 00:19:42.599
check up free no obligation comparison call
Compass Insurance paying too much your coverage at

247
00:19:42.640 --> 00:19:47.359
dozens of insurance companies find out now
three O three seven to seven to one

248
00:19:47.440 --> 00:19:51.119
help. You'll think you're his only
customer when you choose Frank durand the real

249
00:19:51.200 --> 00:19:55.920
estate Man dot com to list your
home with Remax Alliance three three nine two

250
00:19:56.000 --> 00:20:07.759
zero sixteen twenty two. Hi Tom
Martine, you're troubleshooter. I went to

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00:20:07.799 --> 00:20:12.359
the website for this guy. Listen, We're going to continue this. I

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00:20:12.440 --> 00:20:15.160
promise you, Debbie, We're not
gonna let We're not going to let this

253
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guy get away with this and hurt
others. And then there's an attorney.

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00:20:19.680 --> 00:20:22.039
I want you to consult with him, but I think I might give it

255
00:20:22.039 --> 00:20:26.319
to you off the air. Just
talk to him. You really need,

256
00:20:27.000 --> 00:20:33.559
you really need at least to get
a lawsuit filed against a Contractors Trust Act.

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I'm trying to find I'm trying to
find Scott's number here and his area

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00:20:41.400 --> 00:20:45.519
of practice. I wanted to make
sure he's still doing it. His name

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00:20:45.559 --> 00:20:55.279
is Scott Sullen. He was really
aggressive when it comes to construction defect chases.

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Now you might you might think,
well, this is not construction defect,

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00:20:59.440 --> 00:21:04.279
but he knows a lot about contractors
and stuff, and a quick phone

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00:21:04.279 --> 00:21:10.640
call would find out if he does
Contractors Trust Act or not. And the

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00:21:10.720 --> 00:21:15.839
attorney that I get he just didn't
do his job done. But well,

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00:21:15.880 --> 00:21:18.720
you know it's not that he didn't
do his job. He didn't do anything.

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I mean, he didn't file.
You see, you have to put

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a stay. You have to put
notice out there so this guy can't manipulate

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00:21:27.039 --> 00:21:30.640
things, and if he does,
he'll go to jail. You have to

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00:21:32.000 --> 00:21:37.359
at least put it out there publicly
that you're suing his ass. So let's

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00:21:37.359 --> 00:21:41.079
say, and then if he tries
to manipulate assets, he's in trouble.

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00:21:41.279 --> 00:21:45.839
But this eighty eight grand did not
go up in space, and we need

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00:21:45.880 --> 00:21:51.759
to let people know. It's Hendrix
h E N d ri ixbros. Dot

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00:21:51.799 --> 00:21:55.559
com. He's in business. What's
that, oh, dot Us? I'm

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00:21:55.559 --> 00:22:00.759
sorry, Hendrix, and it's dot
us with an X Hendrix h E N

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d r I X b r O
s hendrixbros. Dot us. And there's

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00:22:07.319 --> 00:22:11.839
another guy he names here. But
this guy, Kyle was born in Denver,

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00:22:11.920 --> 00:22:18.920
Colorado and raised in what Tullahoma,
Tennessee. And he's a real scumbag.

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He stole eighty eight grand. He's
got a picture there with his wife,

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which, by the way, that's
going up on Sleaves Brigade. And

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then he's got a partner or something, and uh, I don't I don't

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00:22:30.880 --> 00:22:33.880
quite know what's going on, but
I know this. I know this.

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It sucks. Uh. This guy
stole the money basically, and and the

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00:22:40.960 --> 00:22:42.839
what I what I want to know
is why the authorities aren't doing anything?

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00:22:42.960 --> 00:22:48.960
So are they absolutely doing nothing that
the district attorney in Elbert County say that

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00:22:49.039 --> 00:22:52.880
he's there, he's doing nothing.
No, I've never heard from the district

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00:22:52.920 --> 00:22:57.319
attorney. I didn't even get returned
some calls from the district attorneys. We're

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00:22:57.359 --> 00:23:02.400
gonna call this dollar. Let's called
the district's attorney's office. Let's let's do

287
00:23:02.519 --> 00:23:06.759
that. And Tom, I've called
both phone numbers that she provided for Kyle.

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00:23:06.839 --> 00:23:08.880
One's a dead number. The other
voicemail is full and no one's picking

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00:23:10.000 --> 00:23:14.799
up. Have you guys reached out
to Albert County Sheriff's office at all?

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00:23:15.200 --> 00:23:17.839
We will. We'll do that too. Okay, we'll do it. We'll

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00:23:17.839 --> 00:23:22.160
do it all. Hold on,
Okay, first call of the day,

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00:23:22.680 --> 00:23:29.799
and we found a big scumbag.
I wonder is his name actually Hendrix though?

293
00:23:29.880 --> 00:23:33.079
Is it Kyle Hendrix? I know
it's Hendricks brother. It looks like

294
00:23:33.119 --> 00:23:37.079
it is. From Facebook? His
name is Kyle. Does he have better

295
00:23:37.079 --> 00:23:40.480
pictures on Facebook? Verify with Oh
yeah, I'm going to verify it's him,

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00:23:40.480 --> 00:23:42.880
which I'm positive it's me. Some
good pictures of him. Susan sent

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00:23:44.000 --> 00:23:47.880
them to me because we need,
we need to expose this guy. People

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00:23:48.319 --> 00:23:51.480
and voicemails full, so there is
no way to even get in touch with

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him. You know, Debbie,
you may have lost eighty eight thousand dollars.

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00:23:55.319 --> 00:24:00.920
And here's a prime example of how
crime pays in America. You just

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00:24:00.960 --> 00:24:03.839
go out and get eighty eight grand
and it's all yours, Especially when you

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00:24:03.880 --> 00:24:11.160
live in Elbert County and the district
attorney doesn't even bother to return your phone

303
00:24:11.200 --> 00:24:15.279
call. Imagine that, you know
what's a dollar? We should call the

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00:24:15.359 --> 00:24:18.119
DA and say, you know,
how do you not even return a phone

305
00:24:18.160 --> 00:24:22.480
call if you're a district attorney in
Elbert County? Does Elbert County now have

306
00:24:22.559 --> 00:24:25.880
its own I forget how that worked
out. They used to have they were

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00:24:25.960 --> 00:24:30.079
part of a consortium. Do they
have their own DA now, Debbie?

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00:24:30.079 --> 00:24:34.920
Do they have their own DA?
We're super of the eighteenth judicial, but

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00:24:36.000 --> 00:24:41.319
it switches to twenty third to what
it becomes the twenty third judicial. But

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00:24:41.400 --> 00:24:45.079
we're still going to be with Douglas
County. You're going to be grouped with

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00:24:45.160 --> 00:24:52.079
Douglas. Yes, so you get
a backseat. And that's probably they're in

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00:24:52.119 --> 00:24:56.480
the middle. Is that the new
Are they making a new district? Yes,

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00:24:56.640 --> 00:25:03.759
that's probably why no one is doing
anything. Well, I'm not gonna

314
00:25:03.759 --> 00:25:07.519
lie. I did ask him.
That's a suicide if it moved me up

315
00:25:07.519 --> 00:25:12.160
in the list, because it would
be a human life. I know it's

316
00:25:12.200 --> 00:25:17.680
really rude and I shouldn't have done
it. Listen, Debbie, this guy

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00:25:17.839 --> 00:25:21.759
is a scumbag. I wonder what
he and his wife are doing now with

318
00:25:21.799 --> 00:25:23.799
the money. I wonder what they
did. Did they buy themselves a truck

319
00:25:23.880 --> 00:25:26.400
or what? What are they doing? We got to find out where they

320
00:25:26.440 --> 00:25:30.640
are and we should post to their
Facebook as well. Can people post on

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00:25:30.680 --> 00:25:36.480
that? Uh? Sure looks like
it, Tom, I think people?

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00:25:36.759 --> 00:25:40.079
What's their faces? With an X? How do we find it? Is

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00:25:40.119 --> 00:25:42.039
it at Hendricks? How is it? How do you find it on Facebook?

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00:25:44.480 --> 00:25:47.559
We need to figure this out.
I'm Tom Martine. Okay, listen,

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00:25:48.359 --> 00:25:56.319
Hendricks brothers h E N D R
I xbros dot us Kyle with a

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00:25:56.440 --> 00:26:00.799
y K y l E Kyle Hendricks. You me a favor, folks if

327
00:26:00.799 --> 00:26:03.519
you know how to get a hold
of him or where he's hiding, under

328
00:26:03.559 --> 00:26:07.880
which rock he is hiding? Let
us know? And whatever his wife's name?

329
00:26:07.880 --> 00:26:11.559
What's his wife's name? She's in
on it too if she looked.

330
00:26:11.359 --> 00:26:15.519
And then who's this other guy?
Have you tried to find him? This

331
00:26:15.640 --> 00:26:19.000
other clown? What's his name?
Uh? Who's Peter Roth? Okay?

332
00:26:19.200 --> 00:26:22.000
By the way, you said you
looked into Peter Roth. Who's this Peter

333
00:26:22.160 --> 00:26:27.000
Roth guy? So if you notice
on the company name, they have and

334
00:26:27.400 --> 00:26:32.440
Ross and the only one I can
find is this Peter Roth. That's who

335
00:26:32.440 --> 00:26:37.839
he is. Yeah. And they
also were trying to open a business in

336
00:26:37.960 --> 00:26:44.839
Tennessee. Yeah, because that's where
that's where scumbag Taylor Hendrix comes from.

337
00:26:45.519 --> 00:26:51.440
Yeah. So Taylor Hendrix is a
brother. He claims he's not anything to

338
00:26:51.480 --> 00:26:56.759
do with the business other than an
employee. Oh really, then who's the

339
00:26:56.799 --> 00:27:00.720
one that took your money? Well, yeah, I'm doing that. And

340
00:27:00.759 --> 00:27:07.480
then there's a Taylor Montgomery that was
supposedly a manager or something. All right,

341
00:27:07.519 --> 00:27:11.359
folks, I want you to go
to that website and try to figure

342
00:27:11.400 --> 00:27:15.079
out who he is. If anybody
can let me know where to find him,

343
00:27:15.160 --> 00:27:22.000
let us know. We got more. Go with a sure thing Denver's

344
00:27:22.039 --> 00:27:26.400
Best Roofer excel roofing dot com.
You don't pay a cent until you're content,

345
00:27:26.960 --> 00:27:32.960
wait time for an insurance check up
free, no obligation. In comparison,

346
00:27:33.079 --> 00:27:37.960
call Compass insurance paying too much your
coverage at dozens of insurance companies find

347
00:27:37.000 --> 00:27:41.200
out now three oh three, seven
to seven to one help you'll think you're

348
00:27:41.200 --> 00:27:45.119
his only customer when you choose Frank
durand the real estate Man dot com to

349
00:27:45.200 --> 00:27:48.720
list your home with Remax Alliance.
Three oh three nine two zero sixteen twenty

350
00:27:48.720 --> 00:28:00.759
two. Hi Tom Martino, your
troubleshooter. Three oh three talk three oh

351
00:28:00.839 --> 00:28:04.279
three seven one three eight two five
five. We're gonna put deb We're gonna

352
00:28:04.279 --> 00:28:07.839
have to call Debbie Backer. She
can call back. And did you find

353
00:28:07.839 --> 00:28:11.839
out anything new, Susan. I
emailed Debbie some pictures to verify a tim

354
00:28:11.920 --> 00:28:14.480
before I throw him at We got
to get him on the sleeves Brigade.

355
00:28:14.519 --> 00:28:18.559
I promise you Sleezburgade dot com that
that has a good following, and we'll

356
00:28:18.559 --> 00:28:22.799
do that. Man, Now we
have an issue with a home builder,

357
00:28:22.839 --> 00:28:30.319
and I hope Rob did not lose
thousands and thousands of dollars. Folks,

358
00:28:30.519 --> 00:28:33.519
you the people listening right now,
including my YouTube mora ons, Facebook flunkies,

359
00:28:33.799 --> 00:28:37.160
and everyone else who downloads in the
future. You're listening to this show.

360
00:28:38.400 --> 00:28:41.720
You got to spread the word because
people listen to this show won't get

361
00:28:41.799 --> 00:28:48.720
ripped off. They'll they would never
ever give eighty eight thousand dollars down ever,

362
00:28:51.839 --> 00:28:59.240
God Almighty eighty eight thousand dollars.
Eighty eight thousand dollars on a for

363
00:28:59.359 --> 00:29:07.680
nothing, for nothing, Rob,
your turn, Rob, what's going on?

364
00:29:07.839 --> 00:29:15.160
Tell me about this homebuilder? Okay, it's a Bridgewater Homes and we

365
00:29:15.240 --> 00:29:22.839
bought custom track or from another owner
custom. It's customs. So it's a

366
00:29:22.880 --> 00:29:30.240
one of a kind home, correct. Okay? So Bridgewater is a custom

367
00:29:30.319 --> 00:29:36.440
homebuilder, right and they advertise themselves
as a luxury homebuilder. Oh okay,

368
00:29:36.440 --> 00:29:38.640
got you? No, I understand. So this is where you got a

369
00:29:38.680 --> 00:29:45.960
construction loan or do they finance it? They financed it. We bought it.

370
00:29:45.200 --> 00:29:48.440
I mean we signed a contract with
them in twenty one in April of

371
00:29:48.480 --> 00:29:52.599
twenty one. They built it,
and then we closed in March of twenty

372
00:29:52.599 --> 00:29:56.319
two. So you closed, okay, and they financed it though, right,

373
00:29:56.480 --> 00:30:00.799
right, but you got to pick
everything. You designed it with an

374
00:30:00.880 --> 00:30:04.160
architect and everything. Right now,
they had options. I mean it was

375
00:30:04.319 --> 00:30:08.240
you could check from their pre selected
but I mean and it was on your

376
00:30:08.400 --> 00:30:12.920
lot somewhere or was it in their
subdivision? In their subdivision? Okay?

377
00:30:12.960 --> 00:30:17.720
So really what we're talking about,
I understand their luxury homes and all that.

378
00:30:18.079 --> 00:30:21.880
What we're talking about, is it
is a custom kind of home.

379
00:30:22.160 --> 00:30:26.200
It's it's like a modified You take
what they have and you and you kind

380
00:30:26.240 --> 00:30:30.039
of modify it and customize it.
Okay, I got it. Now you

381
00:30:30.079 --> 00:30:34.359
can select from select from what they
have. I think many times, I

382
00:30:34.400 --> 00:30:40.119
think many times that's almost better if
they have a proven model, a proven

383
00:30:40.880 --> 00:30:45.599
subdivision, proven techniques, proven products, and then you get to modify it.

384
00:30:45.799 --> 00:30:49.720
But so there could be other homes
similar to yours in that subdivision,

385
00:30:49.799 --> 00:30:55.279
right right, Okay, they're not. Yeah, there's there's a wide variety

386
00:30:55.279 --> 00:30:57.000
of models. But I get it. I get it. Okay, Rob,

387
00:30:57.240 --> 00:31:03.480
So you closed? When did you
close? Did you say March of

388
00:31:03.519 --> 00:31:06.599
twenty two? March of twenty two? And how much did you pay in

389
00:31:06.640 --> 00:31:14.200
total? Six thirty six five hundred
okay, six thirty six five? So

390
00:31:14.640 --> 00:31:19.359
tell me what's going on? All
right? So basically things went pretty well.

391
00:31:19.839 --> 00:31:23.480
We added a because this was not
an option that they added they had.

392
00:31:23.519 --> 00:31:27.759
We turned our back patio into a
thunderroom through a third party contractor.

393
00:31:29.519 --> 00:31:33.799
And then when this doing that right
after we moved in, and then April

394
00:31:33.839 --> 00:31:41.000
of twenty three, when the snow
melted water poured into that sunroom area and

395
00:31:41.039 --> 00:31:45.559
destroyed the wall. Well, immediately
the sunroom was done by a third party.

396
00:31:47.240 --> 00:31:52.400
Yeah, who did the sunroom?
Wood Street Builders? And how do

397
00:31:52.440 --> 00:31:56.960
you know? So is it their
fault or are you blaming Bridgewaters? No,

398
00:31:56.400 --> 00:32:00.160
it's Bridgewater's fault. Well, this
is good and muddy the waters,

399
00:32:00.200 --> 00:32:09.039
so to speak, those floodwaters.
Hold on, go with a sure thing

400
00:32:09.160 --> 00:32:14.559
Denver's best roofer Excel Roofing dot com. You don't pay a cent until you're

401
00:32:14.640 --> 00:32:21.599
content. Time for an insurance check
up free, no obligation. In comparison,

402
00:32:21.720 --> 00:32:25.599
call Compass Insurance paying too much your
coverage at dozens of insurance companies find

403
00:32:25.640 --> 00:32:29.839
out now three all three seven seven
to one. Help. You'll think you're

404
00:32:29.839 --> 00:32:32.759
his only customer when you choose Frank
durand the real estate Man dot com to

405
00:32:32.839 --> 00:32:43.079
list your home with Remax Alliance three
oh three nine two zero sixteen twenty two.

406
00:32:45.240 --> 00:32:49.720
Hi Tom Martino, your troubleshooter three
oh three seven to one three talk

407
00:32:51.039 --> 00:32:53.319
seven one three eight two five five. So let's go back to Rob.

408
00:32:53.839 --> 00:32:59.839
All right, Rob? So uh
here we are? You got the house

409
00:33:00.119 --> 00:33:07.599
you closed? You've made a sunroom. When was the sunroom completed? It

410
00:33:07.640 --> 00:33:13.880
was finally finally approved in December just
before Christmas, So December of twenty two

411
00:33:14.480 --> 00:33:17.400
of twenty two or twenty oh of
twenty two, okay, and the water

412
00:33:17.480 --> 00:33:21.839
came in. When did the water
come in in twenty three April April of

413
00:33:21.839 --> 00:33:28.359
twenty three with snow melt? Okay, Now tell me why you believe it's

414
00:33:28.400 --> 00:33:32.319
your builder's fault. Well, they
they admitted to it when they came.

415
00:33:32.880 --> 00:33:37.079
What did they say, What did
they say? The flashing wasn't put on

416
00:33:37.160 --> 00:33:43.599
properly in like one of the Gali
areas, and it allowed the water to

417
00:33:43.640 --> 00:33:45.279
get under like the ice to get
underneath, and then when it melted,

418
00:33:45.319 --> 00:33:49.559
it ran down. So where did
the water exactly come in? What do

419
00:33:49.559 --> 00:33:53.799
you mean by a gully area?
An area where like two roof pieces form

420
00:33:53.960 --> 00:33:58.559
like a you know, like a
little valley kind of area where the water

421
00:33:58.640 --> 00:34:04.839
runs off. But it got in
under the the roofing there and then ran

422
00:34:04.920 --> 00:34:09.599
down into the into the sunroom.
Well wait a minute, does the sunroom

423
00:34:09.639 --> 00:34:15.840
have a roof? Yes? Was
it flashed to the house. Yes,

424
00:34:15.920 --> 00:34:20.000
it was built as part of the
original construction covering the patio, and then

425
00:34:20.039 --> 00:34:23.360
we just walled. Oh oh,
so that roof structure was there already.

426
00:34:23.679 --> 00:34:28.800
The roof structure was original structure,
yes, and that's where it leaked through

427
00:34:28.880 --> 00:34:35.519
that roof area. Yeah. So
they did not flash that properly when they

428
00:34:35.599 --> 00:34:39.119
built the house right right, and
when we were heaven and I called them

429
00:34:39.119 --> 00:34:43.079
immediately. I called both doing are
they going to help you or not?

430
00:34:44.599 --> 00:34:45.920
They helped with that, And that's
why I'm getting to the part where I

431
00:34:46.599 --> 00:34:49.679
got it. You got it.
Hold on and we'll come right back to

432
00:34:49.679 --> 00:34:54.119
you. I'm sorry. Hold on, Go with a sure thing Denver's Best

433
00:34:54.199 --> 00:34:59.239
roof of Excel roofing dot com.
You don't pay a cent until you're content.

434
00:35:00.159 --> 00:35:07.320
Three time for an insurance check up
free no obligation comparison call Compass Insurance.

435
00:35:07.480 --> 00:35:10.440
Pay too much your coverage at dozens
of insurance companies find out now three

436
00:35:10.519 --> 00:35:15.159
oh three seven to seven to one
help. You'll think you're his only customer

437
00:35:15.199 --> 00:35:17.800
when you choose Frank durand the real
estate Man dot com to list your home

438
00:35:19.039 --> 00:35:30.920
with Remax Alliance three all three nine
two zero sixteen twenty two. Ripped news

439
00:35:31.159 --> 00:35:37.920
needs who you don't have? Come? Run anxious as fast as the cam

440
00:35:38.599 --> 00:35:46.280
Shooter's gonna help Come. Man six
is the Troubleshooter Show no, Tom Martino,

441
00:35:46.719 --> 00:35:50.599
Hi, Tom Martino here, Welcome
to the show. Eight eight eight

442
00:35:50.639 --> 00:35:52.360
Heating dot Com. By the way, we'll come out and do a twenty

443
00:35:52.400 --> 00:35:55.320
eight dollars service call on any one
item. So you've got a water heater

444
00:35:55.360 --> 00:36:00.159
issue, twenty eight bucks. They
even flush and drain and uh they they

445
00:36:00.159 --> 00:36:02.719
flush it and they fix it and
adjust it, all for twenty eight bucks

446
00:36:02.840 --> 00:36:07.760
unless there's a major repair, and
then they credit you the twenty eight that's

447
00:36:07.800 --> 00:36:10.000
SAMES for toilets twenty eight bucks.
You want them to look at your furnace

448
00:36:10.039 --> 00:36:15.199
twenty eight bucks and that includes a
cleaning and whatever you want, twenty eight

449
00:36:15.199 --> 00:36:19.880
bucks. How about that eight eight
eight Heating dot Com? The number?

450
00:36:20.360 --> 00:36:22.599
Let me get that number for you. Three all three seven seven zero two

451
00:36:22.719 --> 00:36:27.360
seven seven six. Welcome to the
show. Let's go to the phones.

452
00:36:27.400 --> 00:36:30.719
We got Knage Home Solutions with us. Say, by the way, Roberts

453
00:36:30.800 --> 00:36:32.920
with a shistler. If people call
you Bob or just Robert, I don't

454
00:36:32.920 --> 00:36:37.800
care anything. You are just Robert. Okay, Bob, So I think

455
00:36:37.880 --> 00:36:40.719
you I want to ask you real
quick. Yeah. Alpin window is made

456
00:36:40.760 --> 00:36:45.440
in Colorado, by the way,
people, the benefit to being made in

457
00:36:45.480 --> 00:36:49.719
Colorado one thing is the gas.
Explain that. So they use an argon

458
00:36:50.079 --> 00:36:53.400
excuse me, an argone gas that's
filled in between the pains and that's insulating,

459
00:36:53.480 --> 00:36:55.559
right, yeah, Okay, it's
heavier than air. Yeah, so

460
00:36:55.599 --> 00:37:00.239
that transmittance of a heat, cold
and everything doesn't happen. You can but

461
00:37:00.360 --> 00:37:05.559
your close. So so why is
it beneficial when they're built here? When

462
00:37:05.599 --> 00:37:07.440
they're built here, Well, obviously, you know we have the mile height

463
00:37:07.519 --> 00:37:13.679
element here in Colorado. So getting
a window that's made here, if they

464
00:37:13.679 --> 00:37:16.400
filled it at sea level and you
brought it up here, it would expand

465
00:37:16.480 --> 00:37:21.800
to a point where you'd lose it. I mean, no technology is there

466
00:37:21.840 --> 00:37:23.360
now. So it's what they do
with these windows in particular, is they

467
00:37:23.360 --> 00:37:28.440
put a breather tube in there or
a capillary tube in there that actually allows

468
00:37:28.480 --> 00:37:32.039
the window to expand a contract with
the different without losing the gas. Yes,

469
00:37:32.360 --> 00:37:36.519
well I got to visualize that other
mind, I'm gonna get a headache.

470
00:37:36.519 --> 00:37:40.079
But doesn't it also have some film
technology has a low e coating on

471
00:37:40.159 --> 00:37:46.159
the interior side of the outside pain
and that helps with your UV races.

472
00:37:46.199 --> 00:37:50.320
And then aren't aren't the frames even
insulated to Yes? They are, their

473
00:37:50.320 --> 00:37:53.679
foam filled the insulated frames. No
full at fiberglass, yes, full leaf,

474
00:37:53.840 --> 00:37:58.880
no plastic at all, one hundred
percent fib or less. Is that

475
00:37:58.920 --> 00:38:01.239
good? I mean you say plastic
get on the vinyl. There's no expansion,

476
00:38:01.320 --> 00:38:05.920
there's no warping as you know,
you know the uh. I love

477
00:38:05.920 --> 00:38:07.920
it. So there's a local company, local companies, and you guys are

478
00:38:07.960 --> 00:38:10.519
dealing with it, and we're dealing
with so I heard it's one of the

479
00:38:10.599 --> 00:38:15.519
highest insulated windows around it. It
is, it is, it's it's actually

480
00:38:15.599 --> 00:38:19.119
quite ridiculous how well they are like
damn near a wall, damn near and

481
00:38:19.199 --> 00:38:21.960
you can see through it. That's
crazy. Yeah, yeah, No,

482
00:38:22.039 --> 00:38:25.119
they're really really good windows. Cage
Windows dot com. They still have the

483
00:38:25.119 --> 00:38:29.440
old you know, the name from
KH windows from sixty five years ago,

484
00:38:29.440 --> 00:38:31.480
but it's KH Home Solutions. But
the website Cage windows dot com. To

485
00:38:31.480 --> 00:38:35.559
find out more about that. All
right, well we'll be talking about that,

486
00:38:35.599 --> 00:38:37.760
okay, awesome. Meanwhile, if
you could do me a favor and

487
00:38:37.840 --> 00:38:44.199
talk to your owner, I would
like sometime during the show to do one

488
00:38:44.840 --> 00:38:50.400
screaming deal for a house full of
alpen windows meaning whatever your I know you

489
00:38:50.519 --> 00:38:54.440
have great prices, but for one
person and you got to pick it,

490
00:38:54.519 --> 00:38:58.400
like maybe the first one that calls. So guys, you can't call until

491
00:38:58.440 --> 00:39:01.280
I give you the code word.
Maybe a screaming deal that would be fun.

492
00:39:01.360 --> 00:39:04.840
Huh. Then you guys can listen. If you need windows right now,

493
00:39:05.199 --> 00:39:08.679
some screaming deal for a house full
of windows, ask him just for

494
00:39:08.719 --> 00:39:12.679
fun. If he doesn't want to
do what, I understand, it's okay.

495
00:39:13.119 --> 00:39:15.800
So but in these days of inflation, it would help. Now I

496
00:39:15.800 --> 00:39:20.400
want to go back to I really
need to go back to this home builder

497
00:39:20.480 --> 00:39:22.320
thing, because here's what happened.
Rob had a house built, put a

498
00:39:22.360 --> 00:39:25.960
patio on it. It flooded,
but the builder took responsibility. So keep

499
00:39:27.000 --> 00:39:29.079
going an off, shut up.
Now, what's the problem. It's not

500
00:39:29.199 --> 00:39:31.800
that. What's the problem. Yeah, Well the problem comes from that is

501
00:39:32.719 --> 00:39:37.559
we contacted them. They said it
wasn't under one tea because there was more

502
00:39:37.599 --> 00:39:42.000
than a year. Yeah, we
got our third third party builder out and

503
00:39:42.039 --> 00:39:45.440
we had a contact for them to
repair things. And then I learned about

504
00:39:45.480 --> 00:39:49.880
Sidara. I sent a CedarA letter
to the building. What a cidara you're

505
00:39:49.880 --> 00:39:52.280
going to teach? You said,
the facts? Say, what is the

506
00:39:52.320 --> 00:39:57.920
Colorado defects and repairs at something like
that. Okay, basically, yeah,

507
00:39:58.000 --> 00:40:00.880
that got their attention. They came
out with the roofer. They looked at

508
00:40:00.920 --> 00:40:06.039
it. They said, yes,
this is our fault. We'll fix everything.

509
00:40:06.320 --> 00:40:07.559
And I said, well, I'm
under contract and they said, you

510
00:40:07.599 --> 00:40:10.960
know, for fixing the inside part. And they said, well, find

511
00:40:10.960 --> 00:40:15.599
this the receipts. We'll pay all
of that. The roofer fixed the roof.

512
00:40:15.800 --> 00:40:20.239
I send them the receipts. They
kept coming up with excuses and excuses

513
00:40:20.280 --> 00:40:22.480
about why they couldn't pay it or
whatever, and it got to the end

514
00:40:22.519 --> 00:40:27.039
of the basically with Saidari, you
have seventy five days before you can follow

515
00:40:27.039 --> 00:40:30.239
the lawsuit. And when it got
just before that, I said, I'm

516
00:40:30.239 --> 00:40:34.280
filowing the lawsuit on Monday. And
they finally said, okay, here's the

517
00:40:34.320 --> 00:40:37.280
money. You know, that's amazing
because I don't believe that act would cover

518
00:40:37.360 --> 00:40:40.039
you in this situation. But keep
going. But I mean, okay,

519
00:40:40.360 --> 00:40:44.519
I mean that's okay. You bluffed
them. You bluffed them, and you

520
00:40:44.559 --> 00:40:47.760
want so are they they six so
much. I didn't because it got to

521
00:40:47.800 --> 00:40:52.559
the end and they said, here's
the money, but you have to sign

522
00:40:52.599 --> 00:40:54.800
this agreement, and then I got
stupid and I signed it. Well,

523
00:40:54.840 --> 00:41:00.840
what was the agreement. It was
a settlement agreement, and in it there's

524
00:41:00.840 --> 00:41:05.360
a close that said, we're waiving
any future issues. Well how much?

525
00:41:05.519 --> 00:41:08.480
How much did they pay you for
the for the damage? About six thousand

526
00:41:08.519 --> 00:41:12.920
dollars It was the right amount.
Okay, so what are you concerned about

527
00:41:13.000 --> 00:41:16.199
now? Wow? And then immediately
that was in June of last year.

528
00:41:16.239 --> 00:41:21.760
In July of August, everything else
on the house started having problems. There's

529
00:41:21.800 --> 00:41:23.880
big soil, everybody in the neighborhood
having home. Well, no, no,

530
00:41:23.880 --> 00:41:28.159
no, no, are you telling
Wait a minute, you're telling me

531
00:41:28.280 --> 00:41:34.199
when you took this six grand for
repairs. Yes, you didn't just wave

532
00:41:34.320 --> 00:41:38.440
your rights to go after them for
that? I did? And no no

533
00:41:38.480 --> 00:41:44.199
wait wait I didn't ask my question
yet. Oh sorry, did you wave

534
00:41:44.639 --> 00:41:49.280
going after them for anything on the
house anywhere in the house? Yes?

535
00:41:49.719 --> 00:41:53.559
Oh yeah, Like I said,
it was really stupid. But I think

536
00:41:53.599 --> 00:41:59.000
you're misunderstanding the whole what you called
s door, I never heard of that.

537
00:41:59.239 --> 00:42:04.119
I did. I did hear of
the Colorado Defect Reform Act and or

538
00:42:04.199 --> 00:42:13.599
Construction Defect Reform Act. And I
think that I think you missed. I

539
00:42:13.599 --> 00:42:15.360
don't think you have I don't think
you did yourself. You don't. You

540
00:42:15.400 --> 00:42:20.119
didn't have men. The house was
out of warranty. So what difference does

541
00:42:20.159 --> 00:42:23.199
it make? You said that?
What tell me what the community is going

542
00:42:23.239 --> 00:42:30.440
through right now? Yeah, there's
major soils settling issues. You know,

543
00:42:30.760 --> 00:42:32.840
how's the builder going to be responsible
for that? Tell me where you're going

544
00:42:32.880 --> 00:42:37.599
with this. Well, too many
people believe. Here's the thing. Too

545
00:42:37.639 --> 00:42:44.320
many people believe that a builder is
responsible for things they may not be responsible

546
00:42:44.320 --> 00:42:46.760
for. So did they do something
negligent? Is that what you're saying?

547
00:42:47.519 --> 00:42:52.519
Well, I I don't know for
sure. I know I brought up these

548
00:42:52.559 --> 00:42:55.400
issues. They sent someone out.
They said, yes, our subcontractor,

549
00:42:55.440 --> 00:43:02.199
there was the window wells all rusted
out. There's major settling issues beyond normal,

550
00:43:02.840 --> 00:43:07.480
major cracks. Our front door woit
and opened at all. They did

551
00:43:07.599 --> 00:43:12.519
fix that. See, let's just
say there, let's just say there was

552
00:43:12.559 --> 00:43:17.599
something legit and there was something covered. They're not going to exclude you if

553
00:43:17.599 --> 00:43:21.840
they're doing the whole neighborhood. Do
you think, uh, well, that's

554
00:43:21.880 --> 00:43:27.119
what they told us. Do you
understand that the whole Sidhora Act? Do

555
00:43:27.159 --> 00:43:29.639
you know the reason for it?
What do you think the reason was?

556
00:43:29.679 --> 00:43:32.679
By the way, probably because of
situations like this. No, no,

557
00:43:34.000 --> 00:43:37.199
it was exactly the opposite. Oh
over the builders. Yeah, yeah,

558
00:43:37.239 --> 00:43:44.480
it's to limit legisl to limit litigation. I mean hotel, I mean see,

559
00:43:44.599 --> 00:43:49.280
I never mind. People hear about
something, write letters and thinks that's

560
00:43:49.280 --> 00:43:53.039
why you confused me when you it's
out of warranty. What does your community

561
00:43:53.079 --> 00:43:58.239
think they're going to do well?
Right now? I know there's the lawyer,

562
00:43:58.639 --> 00:44:02.239
there's a lawyer representing three other houses
and mine, But what does that

563
00:44:02.280 --> 00:44:07.920
mean you can still a ham sandwich
older. Yeah, the builder turned it

564
00:44:07.960 --> 00:44:13.159
over. The builder fought the insurance
claims, and we asked because they said,

565
00:44:13.159 --> 00:44:15.400
we're not giving you anything because of
this agreement you signed. But they

566
00:44:15.440 --> 00:44:22.239
did agree to follow an insurance claim. And so right now the insurance company

567
00:44:22.440 --> 00:44:25.599
is negotiating with all of these other
houseowners on the street. And just this

568
00:44:25.639 --> 00:44:30.400
week they came back to us and
said, we won't offer you a settlement

569
00:44:30.639 --> 00:44:32.519
because you signed that agreement. Okay, I get it. Yeah, but

570
00:44:34.000 --> 00:44:38.000
they're dealing with everyone else. They're
fixing things on other people's rights. Because

571
00:44:38.039 --> 00:44:44.239
here's the thing I'm looking more into
this law. This law has to give

572
00:44:44.280 --> 00:44:49.000
them the opportunity to fix or to
pay, and part of the opportunity is

573
00:44:49.079 --> 00:44:53.239
settlement. And that's what you did. But you did it prematurely, Yes,

574
00:44:53.800 --> 00:45:00.440
and you truly did. I mean, however, there I don't know.

575
00:45:00.559 --> 00:45:06.320
I don't see any exception here.
Now there is a limit to what

576
00:45:06.360 --> 00:45:12.000
you can get under Sedara. But
this builder sounds like what happens is this.

577
00:45:12.800 --> 00:45:16.800
If builders have a reasonable offer to
fix, you can't sue just for

578
00:45:16.840 --> 00:45:21.599
the hell of it. So that's
what they're doing. And they pulled in

579
00:45:21.639 --> 00:45:25.800
their insurance company. And there must
be a significant defect for this to happen.

580
00:45:27.000 --> 00:45:30.599
Their insurance would never cover them.
So they must have screwed up.

581
00:45:30.679 --> 00:45:35.400
They must have. Yes, but
you did a wrong thing by signing that.

582
00:45:36.480 --> 00:45:39.119
If you're asking me, if you're
just flat out asking, can I

583
00:45:39.159 --> 00:45:43.599
get out of that? You'd have
to talk to an attorney. But here's

584
00:45:43.639 --> 00:45:46.840
my gut. No. Yeah,
that's the two attorneys and that's basically what

585
00:45:46.880 --> 00:45:50.679
they've said. Yeah, because you
signed it, so you're screwed. But

586
00:45:50.800 --> 00:45:54.320
how bad let's ask this part.
How bad is your house? How bad

587
00:45:54.400 --> 00:45:59.760
is we've got everything? As of
today, there's someone fixing the last bit.

588
00:46:00.119 --> 00:46:04.480
We've got everything fixed for about forty
thousand dollars. You're lucky, man,

589
00:46:07.079 --> 00:46:12.320
You're luck Hopefully nothing else happened,
right, So now the patio's cool

590
00:46:12.360 --> 00:46:15.199
now though, right right? And
you got reimbursed for that, so your

591
00:46:15.280 --> 00:46:20.679
net out of pocket forty yes,
okay, that's what it costs you to

592
00:46:20.719 --> 00:46:22.639
sign that. At least there's a
price on it. And it's not like

593
00:46:22.920 --> 00:46:28.920
could you imagine if your foundation shifted
and you looked, I mean, you

594
00:46:28.960 --> 00:46:34.440
could be in Oh I know.
Wow, I'm glad I listened. They

595
00:46:34.480 --> 00:46:39.599
had they had those the insurance company
hit those kind of experts out looking checking

596
00:46:39.639 --> 00:46:45.159
for that. Because we're not the
worst house in the neighborhood, thank goodness,

597
00:46:45.239 --> 00:46:49.400
the problem, Thank goodness man,
But no, I think you're out

598
00:46:49.920 --> 00:46:52.480
now. You would think that they'd
want to fix it for goodwill, but

599
00:46:52.519 --> 00:46:55.599
they're staying in Hell. No,
I gave the guy six grand, Why

600
00:46:55.639 --> 00:47:00.800
would we give him any more money? He agreed to it. And I

601
00:47:00.840 --> 00:47:04.159
think that's why they probably came in
and did that for you, because they

602
00:47:04.239 --> 00:47:07.840
probably had an inkling they were going
to have more trouble coming up. That's

603
00:47:07.840 --> 00:47:16.719
what I think happened. Go with
a sure thing Denver's Best roofer Excel roofing

604
00:47:16.840 --> 00:47:23.760
dot Com you don't pay a cent
until you're content. Time for an insurance

605
00:47:23.840 --> 00:47:29.400
checkup free, no obligation. In
comparison, call Compass Insurance paying too much

606
00:47:29.519 --> 00:47:32.519
your coverage at dozens of insurance companies
find out now three all three seven to

607
00:47:32.559 --> 00:47:37.599
seven one help. You'll think you're
his only customer when you choose Frank durand

608
00:47:37.599 --> 00:47:42.000
the real estate man dot com to
list your home with Remax Alliance three all

609
00:47:42.039 --> 00:47:51.880
three nine two zero sixteen twenty two. Hi Tom Martinez here three O three

610
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seven to one three talks seven one
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611
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612
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613
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614
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616
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617
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618
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619
00:48:29.280 --> 00:48:34.800
three oh three nine zero four two
thousand. Okay. So, man,

620
00:48:34.840 --> 00:48:37.360
we've had a busy day and I'm
still helping people, and I'm sorry that.

621
00:48:37.840 --> 00:48:43.039
Listen, people, remember whenever you
sign a settlement, those terms are

622
00:48:43.159 --> 00:48:45.920
real. Linda's term. Linda wants
to talk about Exfinity. Linda, what's

623
00:48:45.960 --> 00:48:52.400
going on with you? Hello,
Hi Linda, what's going on? Well?

624
00:48:52.440 --> 00:49:00.119
I had two trade ins or iPhones? And what did you trade for

625
00:49:00.159 --> 00:49:08.039
an iPhone? An iPhone eight and
an iPhone seven for an iPhone twelve and

626
00:49:08.159 --> 00:49:14.559
iPhone thirteen. Okay, so you
traded in two old iPhones for two iPhones,

627
00:49:15.800 --> 00:49:21.199
right, okay with Exfinity? Yes, all right, So what's the

628
00:49:21.320 --> 00:49:27.679
problem. Well, he sent back
my son, he got his trade in

629
00:49:27.960 --> 00:49:30.559
and get the six hundred dollars credit. Do you think she's going to say

630
00:49:30.559 --> 00:49:32.760
the same thing that we've been hearing
time and time and time and time and

631
00:49:32.800 --> 00:49:37.000
time and time again with all cell
phone carriers, and that is the new

632
00:49:37.039 --> 00:49:40.760
thing. They didn't get the trades. But I'm not sure if that's what

633
00:49:40.800 --> 00:49:45.440
you're gonna say. So I'm sorry
for interruption. Go ahead, Oh no,

634
00:49:45.880 --> 00:49:49.360
you're you're pretty right. What I
did, was I said, I

635
00:49:49.760 --> 00:49:52.920
took a picture of his phone the
front and back before I put it in

636
00:49:52.960 --> 00:49:55.800
the back. Well okay, but
so what I mean. I believe you,

637
00:49:55.880 --> 00:49:59.840
by the way, but taking a
picture, I see what you're saying.

638
00:50:00.159 --> 00:50:05.159
So are they saying they didn't get
either phone? Well, no,

639
00:50:05.199 --> 00:50:07.400
they did my son, this is
fine. But with my husband. They

640
00:50:07.440 --> 00:50:12.239
send it back and there's a crack
in the front. Oh oh oh,

641
00:50:12.280 --> 00:50:15.239
So they're not saying they didn't get
it. They're saying it was damaged.

642
00:50:16.639 --> 00:50:22.639
Yes. Well, here's one thing. Here's one thing I know for absolutely

643
00:50:22.719 --> 00:50:29.719
sure. I mean this, that
Exfinity did not crack your phone and send

644
00:50:29.760 --> 00:50:40.360
it back. There would be no
incentive to do that whatsoever. No,

645
00:50:39.960 --> 00:50:45.360
No, I'm absolutely sure it was
that. But what I'm I don't think

646
00:50:45.880 --> 00:50:52.719
Exfinity would accept a phone and then
crack it or break it and send it

647
00:50:52.760 --> 00:50:57.039
back. I just don't think it
would happen because there's no incentive to do

648
00:50:57.119 --> 00:51:02.119
it, and no one cares that
much. You see. But they're not

649
00:51:02.159 --> 00:51:06.599
going to put a screen on it, and they will send it back upon

650
00:51:06.719 --> 00:51:10.159
inspection. And I don't think it
was your fault. So go ahead,

651
00:51:10.239 --> 00:51:16.039
keep going. So I called and
I explained to them that I had the

652
00:51:16.079 --> 00:51:20.719
pictures. They said, okay,
just send the pictures, give it.

653
00:51:20.800 --> 00:51:24.440
But you don't know hear what I'm
saying. It's not Exfinity's problem. It's

654
00:51:24.480 --> 00:51:32.440
between you and your shipper. Why
would Exfinity care if you sent the phones

655
00:51:32.480 --> 00:51:37.840
out in perfect condition and they arrived
with a crack, why would they know?

656
00:51:37.920 --> 00:51:44.400
They said that they would pick that. So they said they would accept

657
00:51:44.480 --> 00:51:49.719
your pictures as proof that it was
fine, and they would take responsibility for

658
00:51:49.800 --> 00:51:53.159
the break. Yeah, they actually
said, do you have any proof of

659
00:51:53.159 --> 00:51:59.519
that, because then we'll get you
your money. Well, I have lots

660
00:51:59.519 --> 00:52:04.119
of ticket I've been calling. This
happened in July of last year. Okay,

661
00:52:04.159 --> 00:52:07.320
so did they ever? Where where
does it stand today? Then apparently

662
00:52:07.400 --> 00:52:13.280
they're not coming through right. Well, then they said after they could improve

663
00:52:13.400 --> 00:52:16.559
that the phone was broken or whatever, they turned around and said, I

664
00:52:16.599 --> 00:52:21.880
didn't have it shipped within the twenty
one days that it needs to be shipped.

665
00:52:22.159 --> 00:52:28.440
They picked another excuse. We proved
them wrong on that. So every

666
00:52:28.440 --> 00:52:30.880
time I've been calling, I get
it. So they come up. So

667
00:52:30.920 --> 00:52:36.079
what's their latest excuse? Nothing?
They keep on saying it's fixed, it's

668
00:52:36.159 --> 00:52:40.079
fixed. But then two days later
I get an email I'm a message from

669
00:52:40.119 --> 00:52:44.400
them saying your ticket is how much
did it cost you? How much did

670
00:52:44.440 --> 00:52:49.519
it cost you? The phone itself
cost eight hundred. No, I'm asking

671
00:52:49.599 --> 00:52:54.599
about what did you lose by not
getting this trade? Well, I was

672
00:52:54.679 --> 00:52:58.559
with AT and T and I wouldn't
have gotten No, no, I'm not

673
00:52:59.280 --> 00:53:02.639
In other words, how much difference
did this trade make? I'm not asking

674
00:53:02.679 --> 00:53:07.679
about going to Exfinity or not going
to Exfinity. You were expecting to pay

675
00:53:07.760 --> 00:53:15.880
a certain amount or to be discounted
a certain amount by giving this How much

676
00:53:15.920 --> 00:53:22.320
did it cost you? Well,
it's twenty five dollars a month. I've

677
00:53:22.320 --> 00:53:25.679
discussed. No, okay, I'm
not getting this across. Let me explain

678
00:53:25.719 --> 00:53:30.320
this to you. Okay. You
decided to go to Exfinity for what reason?

679
00:53:32.960 --> 00:53:37.679
Because my care get the phones for
two hundred dollars? Okay? Hold

680
00:53:37.679 --> 00:53:44.800
on. You decided to go to
Exfinity because you could get an iPhone for

681
00:53:44.920 --> 00:53:49.800
two hundred dollars if you traded in
an old iPhone? Was that the deal?

682
00:53:51.360 --> 00:53:55.400
Yeah? Okay, Now instead of
getting that iPhone now for two hundred,

683
00:53:57.280 --> 00:54:02.960
how much was it? Okay?
So it cost you then six hundred

684
00:54:04.079 --> 00:54:10.519
dollars by not having that phone be
accepted. Right, Okay, I think

685
00:54:10.559 --> 00:54:15.480
there's something you might be able to
do. I don't think by the way

686
00:54:15.320 --> 00:54:21.320
I think Exfinity. If they got
the phone broken and you sent it perfect,

687
00:54:22.159 --> 00:54:27.159
it's still not their problem. It's
your problem or your shipper's problem.

688
00:54:27.639 --> 00:54:30.440
I understand it wasn't your fault and
you don't feel like you should bear the

689
00:54:30.480 --> 00:54:35.199
brunt of it. But they don't
want to either. And I understand they're

690
00:54:35.199 --> 00:54:37.440
playing games with you. I get
it. That's because they're trying to get

691
00:54:37.519 --> 00:54:40.880
rid of you. That's what they're
doing. They're just saying, look,

692
00:54:42.079 --> 00:54:44.800
no one should have promised. We're
going to take this phone into the crack,

693
00:54:45.239 --> 00:54:47.800
tell her it was sent into late, and if that doesn't stop her,

694
00:54:47.920 --> 00:54:52.840
they'll come up with something else.
Linda, you're playing a game that's

695
00:54:52.840 --> 00:54:54.760
never going to win. They're not
going to pay you for the broken phone.

696
00:54:55.320 --> 00:54:59.599
I know you're saying, but it's
not my fault. I get all

697
00:54:59.639 --> 00:55:00.639
of that. Okay, So we
don't even have to go over that.

698
00:55:01.119 --> 00:55:06.280
And I understand your your saying I
took a picture was in perfect shape.

699
00:55:06.440 --> 00:55:08.840
I get it. But you can't
blame them for breaking it either, and

700
00:55:08.920 --> 00:55:13.039
I don't think they would make it
up. But what I do think is

701
00:55:13.599 --> 00:55:16.960
you could probably get your six hundred
dollars if you sued them in small claims

702
00:55:17.000 --> 00:55:22.599
court. And the reason I say
this every now and then is because Mark

703
00:55:22.639 --> 00:55:29.119
has had extraordinary luck, no not
luck, extraordinary results in small claims court.

704
00:55:29.519 --> 00:55:31.400
So I could see Mark. He'd
be saying, you know what,

705
00:55:32.039 --> 00:55:36.360
I didn't break that phone. I
got a picture shows I didn't break it,

706
00:55:36.840 --> 00:55:39.800
and I want my six hundred dollars. And he would go and find

707
00:55:39.840 --> 00:55:44.880
the registered agent for Infinity, which
is easy to find, and then he

708
00:55:44.920 --> 00:55:47.679
would serve them and then Exfinity.
I'm going to tell you what's happened.

709
00:55:47.920 --> 00:55:51.639
How many times has he done it? Sus? How many times have we

710
00:55:51.679 --> 00:55:59.360
counted Mark suing corporations, major companies? Five at least at least I guess

711
00:55:59.400 --> 00:56:00.760
no, no, no, wey
small claims court though, Yeah, has

712
00:56:00.800 --> 00:56:04.480
he done a couple I don't know, twenty four about her? Not that

713
00:56:04.519 --> 00:56:07.880
many? You think I would say, tenkay, I don't know, though,

714
00:56:08.119 --> 00:56:15.800
and he's listening ten fifteen. So
in every single case after filing against

715
00:56:15.880 --> 00:56:20.480
a corporation, even when I thought
he didn't have a good case. What

716
00:56:20.639 --> 00:56:25.400
happens sus in every case he's one, well or more more than not.

717
00:56:25.559 --> 00:56:29.800
They call him, yeah, and
they say what can we do to settle

718
00:56:29.840 --> 00:56:32.519
this? And he'll say, well, exactly what I asked for ye,

719
00:56:32.920 --> 00:56:37.039
And then he has to sign a
non disclosure yes, and he does it.

720
00:56:37.199 --> 00:56:40.880
So here's what I'm at telling you. I'll bet you they offer you

721
00:56:40.880 --> 00:56:45.960
your six hundred bucks. You've been
working on this since last July. You

722
00:56:45.039 --> 00:56:49.440
better get it done. If you're
willing to go through all the hassle of

723
00:56:50.079 --> 00:56:52.119
dealing with this for a year,
why don't you just file a small claim.

724
00:56:52.320 --> 00:56:58.000
Go to the Secretary of State's website, okay, and find the registered

725
00:56:58.039 --> 00:57:00.920
agent. It's not hard at all. Do you know how to find the

726
00:57:00.039 --> 00:57:06.840
Secretary of city website? It's easy? Okay, good you sound you sound

727
00:57:06.920 --> 00:57:09.320
savvy. That's why I said that, So go do that. No,

728
00:57:09.400 --> 00:57:14.400
I'm serious, I'll bet you,
and I promised to call me back.

729
00:57:14.679 --> 00:57:17.960
I'll bet you you're going to get
a phone call once they're served and they're

730
00:57:19.000 --> 00:57:22.440
gonna want to settle. Would you
please let us know? Yes? I

731
00:57:22.519 --> 00:57:25.599
would all right, Thank you?
Linda. Three oh three seven one three

732
00:57:25.679 --> 00:57:30.119
talk seven one three eight two five
five. So we have a new deputy,

733
00:57:30.119 --> 00:57:35.000
the first female ever. Right,
Sue's deputy Gene. But we're not

734
00:57:35.039 --> 00:57:37.880
going to call her deputy Gene,
just like we don't call Deputy Dollar,

735
00:57:37.960 --> 00:57:43.400
Deputy Scott, or Deputy Doc Deputy
Ken. We don't call them by their

736
00:57:43.480 --> 00:57:47.159
name. We give them a name. We have to come up with a

737
00:57:47.239 --> 00:57:53.960
name that's indicative to a female but
really not insulting, of course, not

738
00:57:54.199 --> 00:57:58.639
downgrade, and not funny, but
funny in a good way maybe. And

739
00:57:58.679 --> 00:58:00.840
you know she goes by Genie of
a Genie. Did I say Gene?

740
00:58:00.920 --> 00:58:04.880
Yeah, I'm yeah Genie, I
mean okay. So here's the deal.

741
00:58:04.960 --> 00:58:07.119
Mark's on the phone. I need
to take him because he's on a secret

742
00:58:07.119 --> 00:58:10.519
trip. Then I want to come
up with a nickname for Deputy gen Genie

743
00:58:10.880 --> 00:58:15.280
Mark. What's going on, bro? Well, I just served Mountain View.

744
00:58:15.360 --> 00:58:19.320
I tried to do a lag but
you didn't pick up Mark. I'm

745
00:58:19.400 --> 00:58:21.719
sorry, man, we were in
the middle of a call. But listen,

746
00:58:21.960 --> 00:58:23.039
listen, I want to hear all
about it. Can I take this

747
00:58:23.119 --> 00:58:27.400
break? I promise you. I
want to hear all about it. When

748
00:58:27.480 --> 00:58:32.000
he's when he said that he served
Mountain View, you know who that is,

749
00:58:32.480 --> 00:58:38.599
Jeff Jolliffe, the worst mechanic of
all time. We're going to call

750
00:58:38.679 --> 00:58:44.800
him back right after this break.
Go with a sure thing Denver's best roofer

751
00:58:44.960 --> 00:58:52.119
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752
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753
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Insurance paying too much your coverage at
dozens of insurance companies out now three all

754
00:59:00.960 --> 00:59:04.719
three seven seven to one. Help
You'll think you're his only customer when you

755
00:59:04.800 --> 00:59:07.960
choose Frank durand the real estate man
dot com to list your home with Remax

756
00:59:08.000 --> 00:59:22.800
Alliance three all three nine two zero
sixteen twenty two. Hi Tom Martine here

757
00:59:22.840 --> 00:59:25.119
three all three seven to one three
talks seven one three eight two five five

758
00:59:27.039 --> 00:59:30.679
kin h Home Solutions with us,
and I'll tell you what they have,

759
00:59:30.800 --> 00:59:36.960
this alpen window which is unbelievable for
insulating qualities. I want to go back

760
00:59:36.960 --> 00:59:40.000
to Mark right now. But the
reason I wanted to ask Robert a question

761
00:59:40.039 --> 00:59:44.159
we got texted. But I want
to go to Mark because Mark just served

762
00:59:44.400 --> 00:59:51.079
Jeff Jolliffe. Now, Jeff Jolliffe, of all the auto mechanics we have

763
00:59:51.239 --> 00:59:57.960
ever had, he's had more complaints
than anyone. Second was Jim Weiss at

764
00:59:58.599 --> 01:00:05.280
forty fourth Auto. And third was
a guy called Sharif at American four by

765
01:00:05.360 --> 01:00:07.800
four, which we haven't heard from
in ten years. I don't know if

766
01:00:07.800 --> 01:00:10.599
he's a live still, but in
any case, this Jeff Joliff guy,

767
01:00:12.519 --> 01:00:20.360
Wow, Jeff Jolliff. Here's what
happened. In most cases, he fixes

768
01:00:20.400 --> 01:00:23.559
something or tells him he's going to
fix it, they pick it up,

769
01:00:24.119 --> 01:00:28.800
it craps out, they bring it
back under warranty. Now they've paid him

770
01:00:28.840 --> 01:00:31.519
a ton of money. They bring
it back under warranty and it's stolen.

771
01:00:32.960 --> 01:00:37.679
That's usually, and he claims it
was stolen. So Mark, what's going

772
01:00:37.760 --> 01:00:43.039
on? Hey man? So this
guy he works out of like a storage

773
01:00:43.119 --> 01:00:47.280
unit now, so he is definitely
downgraded. Good. I served one of

774
01:00:47.320 --> 01:00:52.199
his employees. He wasn't there,
but I was kind of banging on the

775
01:00:52.280 --> 01:00:57.360
door, which what I thought was
like in office, but really it's not.

776
01:00:57.440 --> 01:01:00.800
It's just a storage facility. And
the guy and goes, oh,

777
01:01:00.800 --> 01:01:02.800
are you looking for Jeff? I
said, yeah, I've got an appointment.

778
01:01:02.800 --> 01:01:06.639
He was going to look at my
transmission. Then it dawned on me,

779
01:01:06.679 --> 01:01:09.840
I'm driving my tesla, and the
guy looked over and I was like,

780
01:01:09.920 --> 01:01:14.960
no, not that one my truck, and he abowanced his name was

781
01:01:15.039 --> 01:01:19.840
one and he's one of the employees. So we got him served man on

782
01:01:19.920 --> 01:01:24.079
behalf of some listeners and he basically
ripped them off. I forget how much

783
01:01:24.159 --> 01:01:30.159
they spent, but it was Monty
and Beverly and they went through to it.

784
01:01:30.239 --> 01:01:35.280
They got all the court work done, they got everything filled out and

785
01:01:35.320 --> 01:01:37.239
filed. And now he's now he's
got to show up. Man. Now

786
01:01:37.280 --> 01:01:44.599
here's what I want to know.
Did he did this guy rip Monty and

787
01:01:44.679 --> 01:01:50.719
Beverly off up at the up at
his new location? Yes, this one

788
01:01:50.800 --> 01:01:53.400
right here. It's two garage stores. Man, I mean, I can't.

789
01:01:53.599 --> 01:02:00.159
I can't paint the picture any worse. Why anybody would bring their car

790
01:02:00.320 --> 01:02:04.360
to get it work done there?
It's literally a storage unit. And I

791
01:02:04.760 --> 01:02:08.679
can't believe he gets pigeons all the
time. I can't believe it. So

792
01:02:08.840 --> 01:02:14.159
one told me, I said,
how long until you think if I liked

793
01:02:14.159 --> 01:02:16.199
the price? How long could you
How long would it take to do the

794
01:02:16.280 --> 01:02:21.320
transmission? And he points out to
the lot. There's like he's got twenty

795
01:02:21.400 --> 01:02:24.039
thirty vehicles, before me, man. I mean, people are dropping their

796
01:02:24.079 --> 01:02:28.960
car off lift and right to this
guy. Oh my god. Here's the

797
01:02:29.039 --> 01:02:35.800
deal on Monty and Beverly, a
twenty sixteen Chevy pickup. They took a

798
01:02:35.960 --> 01:02:40.880
to Mountain viewed transmission and gear which
is Jeff Jolliffe. They paid you storage

799
01:02:40.960 --> 01:02:45.280
line. Yeah, they made what
they paid one thousand, eight hundred up

800
01:02:45.360 --> 01:02:52.559
front. After many delays, Jolliffe
claims he rebuilt the transmission. Monty took

801
01:02:52.639 --> 01:03:00.440
it to a dealer who says Jolliffe
put in a used wrong transmission and it

802
01:03:00.480 --> 01:03:06.639
will ruin the car. So yeah, I mean the guy, it's the

803
01:03:06.679 --> 01:03:10.760
same thing, man, It's just
really horrible work. He always tells people

804
01:03:10.800 --> 01:03:15.199
he's going to rebuild it. I'm
sure they're just using you know, in

805
01:03:15.239 --> 01:03:19.599
my opinions, the guy said,
total truck Brook. You know what,

806
01:03:19.840 --> 01:03:22.280
Mark, I don't think he's gonna
show up. What do you think he'll

807
01:03:22.320 --> 01:03:25.719
never show up to court? Well, he'll get his default judgment in.

808
01:03:25.880 --> 01:03:30.119
At least that gives these guys somewhere. I don't know the balls. He

809
01:03:30.239 --> 01:03:35.519
came on air with us a couple
times with of course, nothing but excuses.

810
01:03:35.760 --> 01:03:38.199
The one time he said the last
time he came on air. He

811
01:03:38.280 --> 01:03:40.960
said, you know what, I'm
going to go ahead and look at it

812
01:03:42.000 --> 01:03:45.800
and fix it for goodwill tell the
guy to bring it in tomorrow. And

813
01:03:45.880 --> 01:03:52.000
what happened? I know it's always
stolen. I mean, this guy has

814
01:03:52.039 --> 01:03:55.119
a racket going. But thank you
Mark. Head back. Hold on,

815
01:03:55.320 --> 01:04:00.280
yeah, hold on, I gotta
tell you something else. Bo. He's

816
01:04:00.360 --> 01:04:05.159
right next to BUCkies. I love
BUCkies. I got a barbecue sandwich there.

817
01:04:05.599 --> 01:04:11.079
This plays rock and rolls. It's
worth just taking the drive up to

818
01:04:11.199 --> 01:04:15.159
get some barbecue. You can buy
grills there. They've got clothing, candy,

819
01:04:15.599 --> 01:04:19.239
you name it. They got it, one hundred plus gas pumps.

820
01:04:19.440 --> 01:04:24.679
It's like it's like a Walmart of
convenience stores, man, And it's so

821
01:04:25.000 --> 01:04:30.400
clean. I cannot believe it.
Man, Well, I can't believe that

822
01:04:30.599 --> 01:04:38.400
the highlight of your trip is BUCkies. I like, I just is it

823
01:04:38.480 --> 01:04:42.519
a giant convenience store? Yeah,
but if you can't even call it a

824
01:04:42.559 --> 01:04:45.119
convenience store, man. So in
the middle of it, they're making barbecues.

825
01:04:45.159 --> 01:04:48.119
They've got you name it, man, They've got beef, they got

826
01:04:48.119 --> 01:04:51.679
brisket, they got sausage, they
got everything in there. Yelling all the

827
01:04:51.679 --> 01:04:55.519
time they're like, heyy, it's
up, it's up, And it's just

828
01:04:55.639 --> 01:05:00.719
like a big carnival. Man.
Wow, like an experience. Wow.

829
01:05:00.039 --> 01:05:04.320
How many different food things are in
there? Oh my god. If we're

830
01:05:04.320 --> 01:05:10.480
not getting into the candy and the
fresh nuts and stuff like that. They've

831
01:05:10.519 --> 01:05:14.840
got turkey, they've got brisket,
they got any form of barbecue. They've

832
01:05:14.880 --> 01:05:18.199
got all kinds of freshly made like
that. And these are different different,

833
01:05:18.559 --> 01:05:24.480
a little different, like booths or
different kiosks around the whole place. Well,

834
01:05:24.519 --> 01:05:27.719
No, that fresh food is like
right in the center of it,

835
01:05:28.000 --> 01:05:31.760
and it's a big like food court, right It's it's like a food court,

836
01:05:31.840 --> 01:05:36.159
but all the food is prepared and
you can watch them chop up the

837
01:05:36.199 --> 01:05:41.079
barbecue, then they make the sandwich, they wrap it, and then they

838
01:05:41.119 --> 01:05:44.280
put it out for people to walk
up and take. So, I mean,

839
01:05:44.320 --> 01:05:46.719
it's just how many how many employees
do you think are in that place?

840
01:05:47.639 --> 01:05:51.440
Oh? Man, I am guessing
in fact o'pay you something. I

841
01:05:51.559 --> 01:05:57.400
sent my son a picture, and
I sent Suzanne Wonder. I haven't sent

842
01:05:57.480 --> 01:06:01.440
it to her yet, so I
would guess that's two to three hundred employees.

843
01:06:01.519 --> 01:06:08.039
Listen to this. The assistant managers
there I guarantee it's like Walmart.

844
01:06:08.280 --> 01:06:12.159
They make one hundred and twenty five
thousand the GM, and it's on a

845
01:06:12.239 --> 01:06:17.800
sign they're hiring out from assistance for
one twenty five. Food is one fifty.

846
01:06:18.039 --> 01:06:23.119
If you're over all the fresh food, your salaries one hundred and fifty

847
01:06:23.320 --> 01:06:27.079
or one hundred and seventy five thousand, I think. And then the GM,

848
01:06:27.159 --> 01:06:30.800
the main manager is one hundred and
seventy five thousand plus bonus, and

849
01:06:31.000 --> 01:06:35.719
they're hiring all kinds of hourly.
If you don't have any experience and just

850
01:06:35.800 --> 01:06:40.519
want to work, like in the
restroom or in one of the clothing departments,

851
01:06:40.760 --> 01:06:44.960
you're twenty to twenty five bucks an
hour, no experience needed, and

852
01:06:45.039 --> 01:06:48.079
they're hiring across the board. Man, So anybody's saying they can't find a

853
01:06:48.159 --> 01:06:53.119
job. Now, granted it's in
Johnstown, but man, one hundred and

854
01:06:53.199 --> 01:06:57.760
twenty five a year goes a long
way in John's town. Brother, Hey,

855
01:06:57.960 --> 01:07:01.360
how many acres is that inside?
How many square I mean, I

856
01:07:01.400 --> 01:07:06.239
would say square feet, but it's
probably acres right seventy five No, seventy

857
01:07:06.280 --> 01:07:11.199
five thousand square feet? Scott said, yeah, I was gonna say around

858
01:07:11.239 --> 01:07:14.719
one hundred thousand that sounds about right. Man. You should see all the

859
01:07:14.800 --> 01:07:17.239
gas parks. It's just pump after
pump, and you would think with one

860
01:07:17.320 --> 01:07:21.960
hundred plus like they could always be
empty ones. This place is jamming,

861
01:07:23.119 --> 01:07:27.719
man, they got it down at
all right. I got nowhere and it's

862
01:07:27.760 --> 01:07:30.480
busy. I gotta take this break. I'm sorry, thank you, we

863
01:07:30.559 --> 01:07:36.639
got more coming up. Go with
a sure thing Denver's best roofer Excel Roofing

864
01:07:36.719 --> 01:07:44.199
dot com. You don't pay a
cent until you're content. Time for an

865
01:07:44.239 --> 01:07:49.079
insurance check up free no obligation comparison
call Compass Insurance paying too much your coverage

866
01:07:49.079 --> 01:07:53.960
at dozens of insurance companies find out
now three O three seven seven to one

867
01:07:54.039 --> 01:07:57.719
help. You'll think you're his only
customer when you choose Frank durand the real

868
01:07:57.800 --> 01:08:01.400
estate Man dot com to list your
home with Remax Alliance three all three nine

869
01:08:01.400 --> 01:08:11.880
two zero sixteen twenty two. Hi
Tom Martino here three three seven one three

870
01:08:11.920 --> 01:08:15.760
talks seven one three eight two five
y five. Janis okay, Janis.

871
01:08:15.359 --> 01:08:17.920
I'm sorry it took so long,
but we're going to continue with you now

872
01:08:17.920 --> 01:08:25.199
on this wrongful termination. Tell us
what's going on? I didn't you eating

873
01:08:25.319 --> 01:08:28.720
with them yesterday I started talked to
you. I just decided that biking dogs.

874
01:08:28.880 --> 01:08:30.720
Ye, So I don't have a
clue what's going on? Okay,

875
01:08:30.760 --> 01:08:34.279
So here you're a gig worker and
I was wondering what had happened to you.

876
01:08:34.279 --> 01:08:39.880
You're a gig worker. You worked
and delivered stuff from a place called

877
01:08:39.920 --> 01:08:45.119
Go Puff, who makes vape supplies
basically, and you worked for a company

878
01:08:45.279 --> 01:08:48.439
or an app called go Drive.
You signed on one day and when you

879
01:08:48.520 --> 01:08:51.439
signed on, well they wouldn't let
you sign on or something. You got

880
01:08:51.439 --> 01:08:57.880
a message saying they no longer want
you because of theft, right right?

881
01:08:58.960 --> 01:09:02.119
And that's it. No appeal nothing, there's no appeal process or anything.

882
01:09:02.560 --> 01:09:08.600
They said I had one hundred and
sixty eight hours to dispute it, and

883
01:09:08.640 --> 01:09:14.039
I requested information on what I'm disputing, what the theft is about, and

884
01:09:14.079 --> 01:09:17.920
I was told they don't give that
information. They don't discuss investigations. They

885
01:09:17.960 --> 01:09:20.880
said, you can dispute it,
but they're not telling you what to dispute.

886
01:09:23.119 --> 01:09:29.760
Correct. That can't be fair on
any planet. Did was there a

887
01:09:29.880 --> 01:09:33.479
name of someone and a phone number
at least so you can talk to someone.

888
01:09:33.800 --> 01:09:40.119
No, they do not have phone
support at this time. It's all

889
01:09:40.159 --> 01:09:47.039
done via email and it's just go
drive the people, the go puff people

890
01:09:47.039 --> 01:09:54.840
are It's go puffs and go drive
and on contract with you GD Logistics,

891
01:09:55.039 --> 01:09:58.359
you have a clue? Who are
those are the ones? That is it

892
01:09:58.399 --> 01:10:05.800
called what is it called? D
D Logistics, GED Logistics LC GG both

893
01:10:06.119 --> 01:10:12.760
as in golf golf, g as
in good DEAs in boyle okay gb good

894
01:10:12.760 --> 01:10:16.319
boy okay. Go with a sure
thing Denver's Best Roofer Excel roofing dot com.

895
01:10:16.359 --> 01:10:23.680
You don't pay a cent until you're
content. Leave time for an insurance

896
01:10:23.760 --> 01:10:29.079
check up free, no obligation comparison
call Compass Insurance paying too much your coverage

897
01:10:29.119 --> 01:10:32.319
at dozens of insurance companies find out
now three all three seven seven one help.

898
01:10:32.520 --> 01:10:36.079
You'll think you're his only customer when
you choose Frank durand the real estate

899
01:10:36.119 --> 01:10:41.560
Man dot com to list your home
with Remax Alliance three all three nine two

900
01:10:41.640 --> 01:10:59.479
zero sixteen twenty two d who you
don't have? Run anxious as we can

901
01:10:59.640 --> 01:11:04.800
shoot? What's gonna help? Come? Man Dix is the Troubleshooter Show.

902
01:11:04.920 --> 01:11:11.760
No Tom Martine, Hi Tom Martino
here, Welcome to the show. Three

903
01:11:11.840 --> 01:11:15.479
O three seven one three Talk three
oh three seven one, three eight,

904
01:11:15.520 --> 01:11:18.000
two five five. This hour brought
to you by Frank durand the real Estate

905
01:11:18.079 --> 01:11:24.680
Man dot Com. He has a
written guarantee for performance when you hire him

906
01:11:24.720 --> 01:11:28.800
to either buy or sell property for
you as a real estate broker with Remax

907
01:11:28.800 --> 01:11:31.239
aligned. Frank Duran will also do
a free market analysis if you're home,

908
01:11:31.640 --> 01:11:34.920
even before you want a list,
no obligational list to tell you what it

909
01:11:34.960 --> 01:11:39.600
will sell for. Based on us
thirty five years of experience, he takes

910
01:11:39.640 --> 01:11:45.000
into consideration all market conditions and including
interest rates, and comes up with a

911
01:11:45.039 --> 01:11:48.000
pretty accurate price of what you will
sell your house for and net out of

912
01:11:48.039 --> 01:11:54.279
that sale. Three oh three nine
two zero sixteen twenty two Frank durand the

913
01:11:54.319 --> 01:11:57.920
real Estate Man dot Com. Back
to the phones, now, Janie,

914
01:11:58.039 --> 01:12:00.880
I looked up some stuff here.
Janie says she was wrongfully terminated. By

915
01:12:00.920 --> 01:12:06.039
the way, there usually is not
a wrongful termination in Colorado. But so

916
01:12:06.319 --> 01:12:12.079
what's weird about Janie's situation? They
actually gave her a reason, and she

917
01:12:12.199 --> 01:12:16.119
says it's inaccurate. They said she
was fired for theft, and she never

918
01:12:17.039 --> 01:12:21.640
stole anything. She said, I
don't know how this is happening. Now,

919
01:12:23.640 --> 01:12:27.560
do they owe you any money or
is this how? Yes? How

920
01:12:27.640 --> 01:12:31.079
much do they owe you? They
owe me about two hundred dollars and I'm

921
01:12:31.119 --> 01:12:35.319
supposed to get it today because I
was terminated on Friday, and they said

922
01:12:35.319 --> 01:12:39.880
they would give it on payout day. But we have instinct cash payout.

923
01:12:40.359 --> 01:12:44.439
We can take our money the minute
we make it. But you can't log

924
01:12:44.520 --> 01:12:47.000
on anymore. No, I can't. I don't even have access to my

925
01:12:47.079 --> 01:12:56.039
contract. I don't. This is
weird when you can't see I'm wondering what

926
01:12:56.119 --> 01:13:02.680
you would we're going to We found
a phone number, oh wow, yeah,

927
01:13:02.720 --> 01:13:10.840
and we found their main office address. Okay, and my deputy co

928
01:13:11.000 --> 01:13:15.760
pilot did it. And I'm going
to deputy bing and I'm going to give

929
01:13:15.800 --> 01:13:19.680
it to Scott to call there,
and I'll tell a deputy dollar and I'll

930
01:13:19.720 --> 01:13:24.439
tell you why we're not going to
talk about you. Here's what we're going

931
01:13:24.479 --> 01:13:30.119
to ask them. We have an
associate who called their radio show or a

932
01:13:30.159 --> 01:13:38.840
listener, and she simply was told
she's being terminated for theft. They said

933
01:13:38.840 --> 01:13:44.159
she could appeal, but she doesn't
know what to appeal because they said there

934
01:13:44.199 --> 01:13:47.560
are no details they can share,
just that she was terminated for theft.

935
01:13:48.039 --> 01:13:54.600
Well, she said, that's impossible. So all we want to know from

936
01:13:55.520 --> 01:14:00.800
go Brands, Inc. Which runs
all of these and they also are the

937
01:14:00.880 --> 01:14:04.800
ones that run the drive app the
the ones that run and then people sign

938
01:14:04.920 --> 01:14:10.960
up to be their drivers. And
then when you sign up to be a

939
01:14:11.039 --> 01:14:15.920
driver, that other company you told
me about, that's just that's just a

940
01:14:15.960 --> 01:14:19.399
holding coming. That's just they segment
where you where you get your pay from.

941
01:14:19.439 --> 01:14:25.960
But it's all controlled by Gobrands Inc. In Philadelphia. So we're going

942
01:14:26.039 --> 01:14:30.920
to call and ask a very simple
question. There must be details for people

943
01:14:30.960 --> 01:14:34.800
when they're told they stole something.
I mean, it would have been better

944
01:14:34.880 --> 01:14:41.920
not to give a reason because you're
accusing her of theft and she has no

945
01:14:42.039 --> 01:14:45.039
idea when where? How? Why? So how does she appeal something when

946
01:14:45.039 --> 01:14:47.239
she doesn't know when? Where?
Why? How? I mean, right,

947
01:14:47.319 --> 01:14:53.039
Scott, that's a logical question.
It's a lot, isn't it.

948
01:14:53.159 --> 01:14:56.800
Like if you want to appeal,
what is she appealing? So I want

949
01:14:56.800 --> 01:14:59.560
to know if we can get someone
at this location. Here's the information,

950
01:14:59.640 --> 01:15:03.079
Scott. So what we're going to
do is we're going to have him call.

951
01:15:03.159 --> 01:15:05.600
But I just wanted to let you
know that you don't have to hang

952
01:15:05.640 --> 01:15:09.520
on hold. We can call you
back, make sure you give us your

953
01:15:09.560 --> 01:15:13.840
contact information, or you can hold
if you want. But we're going to

954
01:15:13.960 --> 01:15:17.199
call right now and ask about in
general. We're not We're gonna say,

955
01:15:17.199 --> 01:15:21.479
look, we're not asking you to
talk about one person. We're asking you

956
01:15:21.920 --> 01:15:27.079
to talk about a process, because
then that gets around them saying, well,

957
01:15:27.119 --> 01:15:30.800
we can't discuss employee matters. We're
not asking you to Okay, that's

958
01:15:30.880 --> 01:15:33.680
what That's what we're gonna do.
Jim, what's going on with you?

959
01:15:33.800 --> 01:15:39.279
Jim, welcome to the show.
What's happening? Hey? Comby doing good

960
01:15:39.319 --> 01:15:43.640
man? What's happening? Hey?
I have to have cataract surgery in the

961
01:15:43.680 --> 01:15:46.239
next month on both of my eyes. Are you going to get them both

962
01:15:46.279 --> 01:15:49.239
at the same time? Or do
they do one at a time? One

963
01:15:49.279 --> 01:15:53.960
at a time one and then the
next one a couple of weeks later.

964
01:15:54.039 --> 01:15:59.880
That's right? Yeah, So my
question is from the last that I have

965
01:16:00.159 --> 01:16:03.840
where they told me I needed to
have cataract surgery. They talked about generically

966
01:16:03.920 --> 01:16:08.560
about different lenses. There's a lens
that Medicare will pay for, and then

967
01:16:08.600 --> 01:16:12.760
there's other lenses that are better lenses. I'm just wondering if you or anyone

968
01:16:12.800 --> 01:16:16.479
else had any inputs. Yeah,
yeah, I went. I went for

969
01:16:19.000 --> 01:16:26.119
The term may not be technically accurate, but it's a multifocal lens, meaning

970
01:16:27.079 --> 01:16:30.760
I didn't have to pick near or
far. That's what medicare pays for.

971
01:16:30.119 --> 01:16:34.199
They don't pay for the they don't
pay for the latest technology. But I'm

972
01:16:34.239 --> 01:16:39.760
telling you at my age now,
I have glasses area where once in a

973
01:16:39.800 --> 01:16:43.800
while people ask me why it's I
have dry eye, has nothing to do

974
01:16:43.880 --> 01:16:46.920
with my lenses. I can see
perfectly tiny print, big print in between

975
01:16:46.960 --> 01:16:50.920
print, close, near and far
medium whatever. All I'm saying is this,

976
01:16:51.479 --> 01:16:57.720
I have a multifocal lens. I
had normal aging of the eyes in

977
01:16:57.760 --> 01:17:00.560
my lenses, so I had to
squint to see something or wear glasses right,

978
01:17:00.640 --> 01:17:05.680
There was no two ways about it. I did not have cataracts,

979
01:17:06.479 --> 01:17:15.319
but I went and had both lenses
replaced anyway with cataract surgery, and I

980
01:17:15.520 --> 01:17:20.520
did what was called a clear lens
exchange. What that means is they get

981
01:17:20.600 --> 01:17:24.720
rid of your clear lens and put
another one in, so they're getting rid

982
01:17:24.760 --> 01:17:27.720
of the lens God gave me,
even though I didn't have cataracts. They

983
01:17:27.760 --> 01:17:30.880
were just getting old. I tossed
them out and got new ones. The

984
01:17:30.920 --> 01:17:35.640
new ones I got are multifocal lenses. So now at my age when I

985
01:17:35.680 --> 01:17:39.479
had it done, I might have
had it done at sixty. I'm seventy.

986
01:17:39.520 --> 01:17:44.359
Now I was. I was able
to see perfectly near and far and

987
01:17:44.520 --> 01:17:47.760
in between. So if you have
the chance to upgrade, do that.

988
01:17:48.840 --> 01:17:55.039
Okay, I do. I'm you
know, I'm interested in having better vision

989
01:17:55.119 --> 01:17:59.720
than you know. Just the basic
medicare lens I would do in some research

990
01:17:59.760 --> 01:18:02.720
there's it looks like there's trifocal lenses, a bunch of other ones. I

991
01:18:02.760 --> 01:18:06.159
don't need anything fancy, but it
sounds like, no, you do want

992
01:18:06.199 --> 01:18:09.960
something fancy. If you're gonna do
it and go through the pain and misery,

993
01:18:10.000 --> 01:18:14.920
get the best. Yes, do
you know anything about the trifocal lenses.

994
01:18:15.159 --> 01:18:17.960
I wouldn't get them. I would
get the multi multi multi mine mine

995
01:18:18.000 --> 01:18:21.960
or not, just try. I
can look anywhere at any distance. There

996
01:18:23.079 --> 01:18:30.199
there I think the one I have
is I think I have symphony. I

997
01:18:30.239 --> 01:18:35.640
could have crystallins. But now there's
so many new ones. Really, so

998
01:18:36.000 --> 01:18:41.960
what you need is to find the
latest and greatest. Why would you settle

999
01:18:42.000 --> 01:18:45.720
for a trifocal why I I don't
know. Like I say, I'm just

1000
01:18:45.800 --> 01:18:49.239
looking at the web page that has
a list of the mirror and I know

1001
01:18:49.439 --> 01:18:53.720
absolutely nothing about it. Where are
you having it done? Where are you

1002
01:18:53.800 --> 01:19:00.920
having it done? It's in Littleton
at let's see it's And how'd you pick?

1003
01:19:01.119 --> 01:19:05.359
Wait, how'd you pick them?
Well? They're my regular eye doctor

1004
01:19:05.680 --> 01:19:10.800
and they do surgery as well.
Hold on, hold on your regular eye

1005
01:19:10.800 --> 01:19:15.600
doctor and they do surgery. How
many do they do? A lot?

1006
01:19:15.199 --> 01:19:19.840
Like? How many? I don't
know. But they have a big surgical

1007
01:19:19.880 --> 01:19:25.239
center that they do it in,
So that doesn't okay, Okay, listen,

1008
01:19:25.359 --> 01:19:29.439
do you have a recommendation? There
are many eye places that say they

1009
01:19:29.439 --> 01:19:31.800
do a lot, and they mean
their surgical center does a lot, but

1010
01:19:31.880 --> 01:19:36.680
the surgical center serves eye doctors from
all over. I'm not putting them down.

1011
01:19:36.760 --> 01:19:40.520
I don't even know who they are. All I'm saying is this,

1012
01:19:41.560 --> 01:19:49.239
No one does as many, No
one does as many as icon. Okay.

1013
01:19:50.439 --> 01:19:56.960
And the reason I asked who you
have? Your provider should have all

1014
01:19:57.119 --> 01:20:01.640
kinds of suggestions for you, and
they should know the latest and greatest and

1015
01:20:01.720 --> 01:20:05.840
the best. Yeah, I have
I have an appointment with them on Friday

1016
01:20:06.039 --> 01:20:12.119
to talk about this in detail.
The last appointment was just when they when

1017
01:20:12.119 --> 01:20:15.039
I had a regular eye exam and
they told me that I had cataracts and

1018
01:20:15.079 --> 01:20:19.479
then they needed to have surgery.
And the people, the people that you're

1019
01:20:19.720 --> 01:20:25.720
positive that, the people that are
doing your examination and the people that you've

1020
01:20:25.800 --> 01:20:32.119
been going there have their own ophthalmologists
and it's their operation and they're not just

1021
01:20:32.359 --> 01:20:39.239
farming it out to the surgical center. Yeah. The doctors actually called Colorado

1022
01:20:39.319 --> 01:20:45.319
I consultants and they have their own
surgeons that do the cataracts. Are good,

1023
01:20:45.359 --> 01:20:48.960
They're not finding it out good good. If that's the case. Good

1024
01:20:49.920 --> 01:20:55.279
Again. I'm not saying there's anything
wrong with them at all. All I'm

1025
01:20:55.319 --> 01:21:00.960
saying is you want people who do
tons of them and not at a surgical

1026
01:21:01.039 --> 01:21:05.600
center. Their surgeons do it.
Now, their surgeons can be at a

1027
01:21:06.279 --> 01:21:11.279
medical center. But you don't want
subcontractors. I'm telling you that, and

1028
01:21:11.359 --> 01:21:15.159
you want that. And if they
don't have, if they do not have

1029
01:21:15.239 --> 01:21:23.359
recommendations for lenses, I would have
serious concerns. Understood, understood, Okay,

1030
01:21:24.000 --> 01:21:29.159
I appreciate the information. Yeah,
and I you're gonna absolutely love it.

1031
01:21:30.960 --> 01:21:34.920
So I am tired of wearing teeters. It's their fet small print.

1032
01:21:35.760 --> 01:21:39.159
I'm going to tell you, hold
on, I just want to try one.

1033
01:21:39.439 --> 01:21:41.880
I'm looking for the one that I
got, So hold on a second.

1034
01:21:41.960 --> 01:21:45.159
Let me see if I can find
the ones that I have. I've

1035
01:21:45.239 --> 01:21:47.800
had now. They're probably even better
now, but I've had them for years

1036
01:21:47.840 --> 01:21:57.960
and years and I could never ever
Now, here's what they're saying, the

1037
01:21:58.039 --> 01:22:01.479
multifocals. I'm looking at here.
Mine had multifocal, and the reason I

1038
01:22:01.520 --> 01:22:06.199
went with that, you have monofocal, multifocal, trifocal. Multifocal has more

1039
01:22:06.239 --> 01:22:11.000
than try try has more than mono. So you know, don't go for

1040
01:22:11.119 --> 01:22:15.800
the medium if you're going through all
of this. Now there's also extended depth

1041
01:22:15.920 --> 01:22:23.399
now that they have, which are
just weird. So like I said,

1042
01:22:23.479 --> 01:22:27.640
then there's something. Yeah, then
there's something for stigmatism and all that.

1043
01:22:27.720 --> 01:22:30.640
But in any case, go for
the best. Just ask them what's the

1044
01:22:30.680 --> 01:22:35.239
best. What's the best in their
experience? But multi, multi, multi,

1045
01:22:35.359 --> 01:22:39.479
nothing else but multi, thank you
three all three. I have to

1046
01:22:39.479 --> 01:22:44.479
emphasize that because you wouldn't believe how
many people make stupid mistakes when they're going

1047
01:22:44.479 --> 01:22:46.479
through all the pain and suffering,
like for example, when they go through

1048
01:22:46.520 --> 01:22:51.960
back surgery and they get a fusion, they go through all of that to

1049
01:22:53.159 --> 01:22:59.000
ruin their back. Think about that, and now there's so many more alternatives.

1050
01:23:00.039 --> 01:23:09.279
Oh my goodness, go with a
sure thing Denver's best roofer Excel Roofing

1051
01:23:09.359 --> 01:23:15.880
dot com. You don't pay a
cent until you're content. Time for an

1052
01:23:15.880 --> 01:23:20.720
insurance checkup free, no obligation comparison
call compass insurance paying too much your coverage

1053
01:23:20.720 --> 01:23:25.399
at dozens of insurance companies find out
now three oh three seven to seven to

1054
01:23:25.439 --> 01:23:29.159
one. Help. You'll think you're
his only customer when you choose Frank durand

1055
01:23:29.159 --> 01:23:32.600
the real estate Man dot com to
list your home with Remax Alliance three oh

1056
01:23:32.600 --> 01:23:38.680
three nine two zero sixteen twenty two. Hey, I'm Tom Martina, your

1057
01:23:38.800 --> 01:23:43.159
troubleshooter three oh three seven one three
talk. By the way, Denverregen dot

1058
01:23:43.199 --> 01:23:46.720
com has that semiglutide for weight loss
at two hundred and fifty bucks a month

1059
01:23:46.760 --> 01:23:51.359
with all your supplies and doctor consultations. That's Denverregen dot com. Yeah,

1060
01:23:51.600 --> 01:23:56.000
it's I know you're thinking, what, Yeah, that's the true price.

1061
01:23:56.079 --> 01:24:04.039
Denver Regen dot com. Now Kimberly
has an issue with Christian Brothers Automotive on

1062
01:24:04.079 --> 01:24:10.079
a twenty twelve Mercedes. Christian Brothers. You know, we get complaints about

1063
01:24:10.119 --> 01:24:15.119
them from time to time, but
nothing that plentiful. What certainly not like

1064
01:24:15.840 --> 01:24:23.439
jeff Jolliffe the Slee's Brigade or Jiffy
Lubin Screw and or no Econna Lubin Screw.

1065
01:24:23.640 --> 01:24:26.840
Jeffy Lub's bad but not as bad
as Econna Loop. And then we

1066
01:24:26.920 --> 01:24:29.960
got a lot of bad players in
the car business. But what's going on?

1067
01:24:30.039 --> 01:24:36.000
Kimberly with Christian So my daughter we
took her Mercedes in to get some

1068
01:24:36.479 --> 01:24:40.439
repairs. Donder her car. It
was quite a lot of retairs. It

1069
01:24:40.520 --> 01:24:43.640
was like five thousand dollars or three
pare Wow, what needed to be done?

1070
01:24:43.680 --> 01:24:46.680
How many miles on this how many
miles on the Mercedes? It's at

1071
01:24:46.680 --> 01:24:54.199
two twenty twelve, so there are
let me see, I'm sorry, well,

1072
01:24:54.279 --> 01:24:57.000
I mean like like I don't have
to know. I mean I was

1073
01:24:57.079 --> 01:25:01.359
just curious because of five thousand dollars
in repair. But that doesn't surprise me

1074
01:25:01.840 --> 01:25:05.039
on a ten year old or eleven
or twelve whatever it is now, yeah,

1075
01:25:05.159 --> 01:25:09.640
on those carshs. So anyway,
so what's going on that she paid

1076
01:25:09.720 --> 01:25:14.640
five grand for repairs and what's the
problem, and the and so she picked

1077
01:25:14.680 --> 01:25:18.319
up the vehicle and the next day
she went home and she parked the vehicle

1078
01:25:18.359 --> 01:25:24.039
for the night. The next day
she was her and my sons were driving

1079
01:25:24.159 --> 01:25:28.119
on I twenty five and the tires
she lost, Oh yeah, they were

1080
01:25:28.399 --> 01:25:35.159
hy Holy crap, that's yeah.
They weren't hurts. They won. They

1081
01:25:35.199 --> 01:25:38.640
were not hurt. So that's yeah. But what I want to know is

1082
01:25:38.720 --> 01:25:43.800
how badly was the car damage?
Well, they they immediately sent somebody to

1083
01:25:44.039 --> 01:25:46.079
turn my son up and they gave
him right home. And then the tow

1084
01:25:46.159 --> 01:25:50.600
truck came in, got the Mercedes, and they kept the Mercedes. And

1085
01:25:50.640 --> 01:25:55.359
the repairs was probably like it was
about two thousand dollars. They covered that,

1086
01:25:55.479 --> 01:25:58.720
of course. But okay, so
Crushian brothers covered all of that.

1087
01:26:00.079 --> 01:26:02.439
They did. They did, But
I try to steel like maybe, I

1088
01:26:02.520 --> 01:26:05.880
mean, this was pretty pretty serious. My daughter now she doesn't even want

1089
01:26:06.199 --> 01:26:11.159
no, I totally understand. So
I apparently they have they worked on the

1090
01:26:11.199 --> 01:26:15.560
wheels. Then, yes, they
put they put brakes on the back.

1091
01:26:15.840 --> 01:26:19.439
Okay, got it. Okay,
so but they they stepped up and fixed

1092
01:26:19.520 --> 01:26:26.119
things. So what's the part that
is concerning you. Well, I don't.

1093
01:26:26.159 --> 01:26:30.720
I just kind of feel like they're
they're not taking this very seriously.

1094
01:26:30.159 --> 01:26:32.359
I mean, I know, what
is that? What does that mean?

1095
01:26:32.479 --> 01:26:35.920
I don't understand. They sent a
tow truck, they got the car,

1096
01:26:36.000 --> 01:26:41.119
and they fixed it. What do
you mean now, I'm just maybe not

1097
01:26:41.319 --> 01:26:44.359
understanding way. What do you mean
they're not taking it seriously? What do

1098
01:26:44.399 --> 01:26:47.159
you want them to do? I
feel like that there that their services is

1099
01:26:47.399 --> 01:26:53.479
there's a demand in the car.
They were negliges, Well there's no there's

1100
01:26:53.560 --> 01:26:57.680
no doubt they were. There's no
doubt. So yes, so what they

1101
01:26:57.800 --> 01:27:00.960
fixed, they fix they fixed it. They were negligent, they recognize it

1102
01:27:01.119 --> 01:27:05.439
and they fixed it. So I'm
not I still don't understand your concern.

1103
01:27:06.560 --> 01:27:10.279
Okay, No, I'm glad that
you're saying that. I'm glad that they

1104
01:27:10.319 --> 01:27:13.119
call it because I wasn't. I'm
not sure because I mean I feel like

1105
01:27:13.920 --> 01:27:16.079
I feel like maybe should go a
little bit above that. Okay, that's

1106
01:27:16.119 --> 01:27:18.760
what I want to know. See
now we're getting somewhere, Kimberly. I

1107
01:27:18.840 --> 01:27:23.479
always strive to find out why people
call. So what do you mean?

1108
01:27:23.760 --> 01:27:26.199
What do you tell me? What
you mean? Just say it. What

1109
01:27:26.399 --> 01:27:29.439
do you mean? I feel like
they should reimburse for some of the original

1110
01:27:29.520 --> 01:27:32.079
repairs. I'm not saying, well
hold on, hold on, why for

1111
01:27:32.199 --> 01:27:36.079
the original repair though, if they
fixed the car now, if they were

1112
01:27:36.119 --> 01:27:41.199
inconvenience, maybe a good will offering
for another repair in the future or something.

1113
01:27:41.479 --> 01:27:45.000
I get what you're saying, but
I at least you didn't say what

1114
01:27:45.119 --> 01:27:47.000
I thought you were going to say. Do you know what I thought you

1115
01:27:47.079 --> 01:27:49.880
were going to say? What could
have happened, could have, would have,

1116
01:27:49.920 --> 01:27:53.479
should have? Okay, like you
know, well, I could have

1117
01:27:53.560 --> 01:27:55.800
been killed, or they could have
done this, or they could have done

1118
01:27:55.840 --> 01:27:59.039
that. And you don't sue on
what could have happened. You just don't.

1119
01:27:59.159 --> 01:28:02.600
Definitely you don't collect on it either. Now, if any of those

1120
01:28:02.760 --> 01:28:10.600
repairs that they did prior to this
damage, if any of that maintenance was

1121
01:28:11.560 --> 01:28:18.359
responsible for this, they fixed it, so they made you whole, presumably,

1122
01:28:18.600 --> 01:28:24.039
Okay. Now, if there was
serious damage for the car, then

1123
01:28:24.079 --> 01:28:26.600
you would say, wait a minute, Now, I got a total to

1124
01:28:26.600 --> 01:28:30.279
the car. I didn't get the
benefit of those repairs, but you but

1125
01:28:30.439 --> 01:28:33.319
you didn't have to total the car
and you are getting benefit. So I'm

1126
01:28:33.399 --> 01:28:38.600
not following you. Now, should
they have made a good will gesture?

1127
01:28:38.720 --> 01:28:42.960
Yes, but I don't think much. I mean, it depends if they

1128
01:28:43.000 --> 01:28:45.800
were inconvenience. Did they were without
their car for Did they give them a

1129
01:28:45.920 --> 01:28:49.880
loaner car while they were fixing it? Yes? The uh they did.

1130
01:28:50.159 --> 01:28:53.960
We got a rental car. Reimers
the rental car. Well. See,

1131
01:28:54.119 --> 01:28:58.680
okay, I can't even think.
I can't think of anything more other than

1132
01:28:58.720 --> 01:29:02.000
a goodwill offering of me a few
hundred bucks or maybe a coupon for future

1133
01:29:02.079 --> 01:29:06.960
work. But Kim, it's not
that I don't think you should be concerned,

1134
01:29:08.600 --> 01:29:12.880
obviously, but but they came through. They didn't I was hoping.

1135
01:29:13.520 --> 01:29:17.079
I'm sorry. It's like they did
what they were supposed to. Had you

1136
01:29:17.279 --> 01:29:21.359
called me and they hadn't done that, I would have said, well,

1137
01:29:21.359 --> 01:29:25.800
they should fix it, they should
give her a rental car, and blah

1138
01:29:25.840 --> 01:29:28.920
blah blah, that's what I would
have said. I would have said exactly

1139
01:29:29.000 --> 01:29:33.439
what they did already. Okay,
thank you, Tom, I appreciate that.

1140
01:29:33.680 --> 01:29:38.159
Well, did your daughter feel does
your daughter feel she deserves more?

1141
01:29:39.279 --> 01:29:43.520
She she doesn't even want to drive
on the highway. She was pretty sure

1142
01:29:43.760 --> 01:29:46.920
this really scared her. Yeah,
well, of course things like that happened,

1143
01:29:46.960 --> 01:29:50.199
by the way, it's just life. But Kimberly, there's something else.

1144
01:29:50.640 --> 01:29:56.119
Had that been a newer Mercedes,
like a really new one close to

1145
01:29:56.239 --> 01:30:00.199
new, I would have I would
have argued for diminished value, tell you

1146
01:30:00.439 --> 01:30:03.600
a bit for that damage. But
on a twenty twelve you don't have that

1147
01:30:03.800 --> 01:30:10.560
argument either. So everything else is
psychological and you don't sue for that either.

1148
01:30:11.000 --> 01:30:15.520
I mean, things happen, and
there's an expression for that, and

1149
01:30:15.760 --> 01:30:27.880
the word isn't things, but it
does happen. It does go with a

1150
01:30:28.000 --> 01:30:31.279
sure thing Denver's Best roofer Excel Roofing
dot com. You don't pay a cent

1151
01:30:31.520 --> 01:30:39.399
until you're content. Time for an
insurance checkup free, no obligation. In

1152
01:30:39.479 --> 01:30:44.720
comparison, call Compass Insurance paying too
much your coverage at dozens of insurance companies

1153
01:30:44.840 --> 01:30:47.039
find out Now three O three seven
to seven to one help. You'll think

1154
01:30:47.079 --> 01:30:50.880
you're his only customer when you choose
Frank durand the Real estate Man dot com

1155
01:30:51.119 --> 01:30:56.760
to list your home with Remax Alliance
three oh three nine two zero sixteen twenty

1156
01:30:56.840 --> 01:31:09.319
two. Hi Tom Martine here at
three oh three seven one three talk three

1157
01:31:09.359 --> 01:31:15.039
O three seven one three eight,
two five five kh Home solutions with us.

1158
01:31:15.079 --> 01:31:18.359
I have a question. They want
to know on the windows do the

1159
01:31:18.640 --> 01:31:24.119
uh, it's at the Alpin windows
right made right here in Colorado. Do

1160
01:31:24.199 --> 01:31:28.039
they come in casement and double hung
as well, and fixed light windows?

1161
01:31:28.239 --> 01:31:30.279
Yes, that's actually their main window
that they like to push is a casement

1162
01:31:30.319 --> 01:31:33.960
window. But they do awnings,
casement sliders, home windows, pats,

1163
01:31:34.000 --> 01:31:38.600
and awning. An awning is going
to be the same operation as a casement

1164
01:31:38.640 --> 01:31:41.039
with a crank at the bottom,
but it only opens up at the Oh,

1165
01:31:41.239 --> 01:31:43.159
it opens up like an on,
which is ideal. Yeah, like

1166
01:31:43.159 --> 01:31:45.760
an awning, which is ideal for
like a kitchen sink above the kitchen sink,

1167
01:31:45.760 --> 01:31:46.640
so you don't have to work so
hard to stretch up to unlocked.

1168
01:31:46.640 --> 01:31:49.159
You can kind of crank it down
at the bottom. But yeah, that's

1169
01:31:49.199 --> 01:31:55.399
their And then regular double hung They
do regular double hung double sliders as well.

1170
01:31:56.319 --> 01:31:59.920
And doors. Do they audio doors
as well? Yes? And frank

1171
01:32:00.119 --> 01:32:02.640
stores are just sliders. No,
they're all sliders, but they coming many

1172
01:32:02.720 --> 01:32:08.680
different color options, almost any option
you want to get color matched. And

1173
01:32:08.760 --> 01:32:15.920
people are asking about siding options and
what do you have, Well, we

1174
01:32:15.279 --> 01:32:21.119
carry a hardyboard that's gonna be our
biggest provider of siding that we push on.

1175
01:32:21.239 --> 01:32:27.039
We also have pro Villas. Pro
Villa they do a lot of our

1176
01:32:27.079 --> 01:32:29.840
windows and doors there. I like
Previa. But what kind of siding is

1177
01:32:29.880 --> 01:32:32.760
it? Uh, they do vinyl
siding. A lot of their product is

1178
01:32:32.760 --> 01:32:36.119
a vinyl. Is it a thicker
vinyl or a thinner vinyl? Yeah,

1179
01:32:36.159 --> 01:32:40.600
it's a thicker vinyl with a phone
back. So is it hard to get

1180
01:32:40.680 --> 01:32:45.159
vinyl not to wave a little on
a long run? Yes? And no.

1181
01:32:46.359 --> 01:32:50.079
I mean there's a lot of different
scenarios where where it's tying into the

1182
01:32:50.119 --> 01:32:53.600
house, if it's up against rough
lines, stuff like that, that causes

1183
01:32:53.640 --> 01:32:57.960
different heat you know, on it
to warp sometimes. Yeah, but uh,

1184
01:32:59.000 --> 01:33:02.000
not so much that we've seen lately
as the technology has advanced. Three

1185
01:33:02.079 --> 01:33:05.680
all three their numbers three all three
four. I'm going to go back to

1186
01:33:05.720 --> 01:33:10.279
the phones. Brent Brett, I
mean, has a problem with the landlord

1187
01:33:10.319 --> 01:33:14.800
Brett. What's going on? Hey
Tom, Hey man, what's happening today?

1188
01:33:15.399 --> 01:33:17.920
I'm doing it. I got a
little It sounded like Mark there was

1189
01:33:18.279 --> 01:33:23.439
was moonlighting some stuff for Bucky oh
Man. Does he love BUCkies? Right?

1190
01:33:23.760 --> 01:33:27.479
I mean I told him he should
get a job there right right on

1191
01:33:27.800 --> 01:33:31.680
cooking that briskett. There you go. So, Tom, I, I've

1192
01:33:31.720 --> 01:33:36.960
got a rental house and I have
a renter that been there a few years,

1193
01:33:38.720 --> 01:33:42.800
and he was his new lease had
come up to here the first of

1194
01:33:42.880 --> 01:33:47.279
April, and so he's kind of
disappeared since then. I didn't get my

1195
01:33:47.359 --> 01:33:51.279
rent. Now what do you mean
he disappeared? Did he leave? Well,

1196
01:33:51.479 --> 01:33:56.159
he didn't pack up and leave.
He's just gone. How long has

1197
01:33:56.199 --> 01:34:00.399
he been gone? Well, it's
been what almost twenty five days now,

1198
01:34:00.720 --> 01:34:05.319
you know since okay? And twenty
five days? So he hasn't paid for

1199
01:34:05.479 --> 01:34:12.560
April? Correct, And you haven't
heard anything from him? And does he

1200
01:34:12.680 --> 01:34:15.319
have a lease or is it month
to month? It's a lease. He's

1201
01:34:15.359 --> 01:34:20.239
got an annual lease. When does
it expire, Well, it's expired as

1202
01:34:20.319 --> 01:34:25.960
of March, the end of March. Okay, Okay, it expired at

1203
01:34:26.000 --> 01:34:30.119
the end of March. How much
stuff does he have in there? Well,

1204
01:34:30.399 --> 01:34:33.039
it's you know, household stuff.
You need to go through a regular

1205
01:34:33.159 --> 01:34:38.439
eviction. You understand that, right, Well, that's why I was checking

1206
01:34:38.479 --> 01:34:40.840
the sea. Yep. You have
to put a notice up on the door.

1207
01:34:41.279 --> 01:34:43.560
Then you have to serve him,
and if you don't, you serve

1208
01:34:43.640 --> 01:34:48.000
the address, you go to court, he doesn't show up, and then

1209
01:34:49.319 --> 01:34:53.720
that's it. I mean, you
go through a regular you have an attorney,

1210
01:34:53.800 --> 01:34:57.000
do it, of course, but
go through an eviction. Okay,

1211
01:34:57.239 --> 01:35:00.159
you can't just listen, I'm telling
you this. You can't just move him

1212
01:35:00.199 --> 01:35:04.000
out, but you can. What
I mean is it's not legal, it's

1213
01:35:04.039 --> 01:35:09.479
self help. But if he will
never come back and protest, then what

1214
01:35:09.600 --> 01:35:13.159
the hell is the difference. It's
really what I'm getting at is I wouldn't

1215
01:35:13.199 --> 01:35:15.479
do it because I don't want some
jerk to come back and all of a

1216
01:35:15.520 --> 01:35:21.760
sudden have have everyone you know,
have an attorney jump on the bandwagon.

1217
01:35:21.880 --> 01:35:27.640
So I wouldn't do it, but
some people would because they figure the guy's

1218
01:35:27.720 --> 01:35:30.640
not coming back. They might wait
a little longer and he's not coming back.

1219
01:35:30.680 --> 01:35:32.880
I'm going to put all this stuff
out and I'm gonna do it.

1220
01:35:32.960 --> 01:35:39.359
But that's not the right way to
do it. Okay, So regular eviction,

1221
01:35:40.199 --> 01:35:45.079
no matter what, that's really the
proper way to do it. And

1222
01:35:45.239 --> 01:35:48.479
one of the pains in being a
landlord is the same with a squatter.

1223
01:35:48.640 --> 01:35:53.880
You'd have to go through a regular
eviction. Let me ask you one more

1224
01:35:53.920 --> 01:35:58.039
side question. So it's it's a
rule of property, and it's on.

1225
01:35:58.640 --> 01:36:02.439
It's got well, of course,
and I've got some livestock there. So

1226
01:36:03.680 --> 01:36:09.159
the power has been turned off.
And so who turned the power off?

1227
01:36:10.039 --> 01:36:15.039
Well, the power company from lack
of payment. But okay, so so

1228
01:36:15.359 --> 01:36:17.840
okay, well then that took care
of itself. So the powers off.

1229
01:36:18.399 --> 01:36:23.920
Okay, but I'm I'm in a
situation where I got ahol of water to

1230
01:36:24.039 --> 01:36:27.840
the livestock or I need to pay
the power company get the power turned back

1231
01:36:27.880 --> 01:36:31.279
on. That's right, you do, that's right. Yeah, So that's

1232
01:36:31.319 --> 01:36:33.800
another thing. But you have to
go after him. You don't know where

1233
01:36:33.840 --> 01:36:38.319
he is, yeah, no,
don't know. When you did, at

1234
01:36:38.439 --> 01:36:43.720
least you didn't get any skip trace
information, his license or anything not.

1235
01:36:44.359 --> 01:36:45.560
Well, yeah, I've got some
of that, you know, I've got

1236
01:36:45.600 --> 01:36:49.039
some information on him. So I
can look at that and see if I

1237
01:36:49.119 --> 01:36:53.720
can do something to try to find
him. I think he's coming. I

1238
01:36:53.800 --> 01:36:55.760
don't know, you know what I
mean. He left the camper, he

1239
01:36:55.880 --> 01:37:00.000
left some quite a bit of stuff. But I just odd that he's gone.

1240
01:37:01.279 --> 01:37:04.560
Well, are you sure nothing happened
to him? Well, you know,

1241
01:37:04.680 --> 01:37:08.680
he always you always think thout play
or something. Did you search the

1242
01:37:08.800 --> 01:37:13.880
house? Yeah, search step properties, Yeah I didn't find it's a it's

1243
01:37:14.000 --> 01:37:18.319
kind of a mess, but you
know there's a trash and stuff, but

1244
01:37:18.960 --> 01:37:28.199
nothing points to anything unusual. But
yeah, strange. Well listen, Brett.

1245
01:37:29.600 --> 01:37:32.119
The bottom line is you got to
go through the legal system and it's

1246
01:37:32.159 --> 01:37:35.239
a shame, but you're going to
have to pay that. You just keep

1247
01:37:35.319 --> 01:37:40.039
track of all your losses to go
after him, but he's probably never going

1248
01:37:40.079 --> 01:37:47.079
to show up again. Three all
three seven one three talk go with a

1249
01:37:47.159 --> 01:37:51.479
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01:38:04.000 --> 01:38:08.520
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1253
01:38:08.720 --> 01:38:12.680
only customer when you choose Frank durand
the real estate Man dot com to list

1254
01:38:12.760 --> 01:38:16.159
your home with Remax Alliance three all
three nine two zero sixteen twenty two.

1255
01:38:23.800 --> 01:38:29.239
Hi Tom Martino, You're a troubleshooter. Three O three seven one three talk

1256
01:38:29.319 --> 01:38:35.680
seven one three eight two five five
So we have Deputy Gene Genie, who

1257
01:38:35.680 --> 01:38:39.840
we're going to give another name to. But I want to ask U my

1258
01:38:40.520 --> 01:38:45.880
deputy bing here, my deputy here? Okay. I use volunteers and we

1259
01:38:46.039 --> 01:38:51.800
call them deputies. In my organization, we have our first female deputy,

1260
01:38:51.880 --> 01:38:56.760
and we would like to come up
with a creative and flattering nickname. What

1261
01:38:56.920 --> 01:39:04.279
do you recommend? So? I
just asked depity bang, which is co

1262
01:39:04.479 --> 01:39:13.960
pilot? Let's hear what it says? The suspense Tommy hold On, congratulations

1263
01:39:14.000 --> 01:39:17.840
on welcoming the first female deputy to
your team. For a creative and flattering

1264
01:39:17.960 --> 01:39:24.119
nickname, you might consider something that
reflects her role, qualities or contributions born.

1265
01:39:24.560 --> 01:39:30.159
Here are a few suggestions. Pioneer
Patroller emphasizing her trailblazing position as the

1266
01:39:30.239 --> 01:39:35.039
first female deputy. Vanguard Valerie if
her name Valerie, combining it with Vanguard

1267
01:39:35.199 --> 01:39:43.039
highlights her trailblazer tests again. If
her name is Tests, this name Pathfinder,

1268
01:39:44.039 --> 01:39:46.960
Guardian Grace. If her name is
Grace, this nickname says both protection

1269
01:39:47.159 --> 01:39:53.520
and elegance. Remember to choose a
nickname that she personally likes and feels comfortable

1270
01:39:53.600 --> 01:39:58.119
with. It's always best to ask
for her input or approval in her finalized

1271
01:39:58.239 --> 01:40:03.680
No, we don't do that here. Okay, I got one. Okay,

1272
01:40:04.039 --> 01:40:08.399
I wanted a superhero, a female
superhero. So she's going to be

1273
01:40:08.479 --> 01:40:15.159
Deputy Marvel. That's cool? Is
that great? It's definitely cool. Definitely

1274
01:40:15.560 --> 01:40:18.319
okay. So we got to follow
up. So Deputy Marvel, what's going

1275
01:40:18.359 --> 01:40:21.560
on? So let me explain the
problem. Do you have a follow up

1276
01:40:21.600 --> 01:40:25.720
on that one? He's online one? Okay, the collar is okay,

1277
01:40:26.039 --> 01:40:30.520
James, this one really pissed me
off. You booked a shuttle Grand Lake

1278
01:40:30.600 --> 01:40:34.439
Shuttle to go from the airport to
Grand Lake and then said I need to

1279
01:40:34.479 --> 01:40:39.079
go back to the airport I think
in a couple of weeks. And you

1280
01:40:39.239 --> 01:40:43.000
called the night before. They had
never notified you. You called the night

1281
01:40:43.079 --> 01:40:45.760
before you're supposed to leave. I
don't know why you did that, but

1282
01:40:45.840 --> 01:40:47.119
it was smart. And they said, oh, we can't make it,

1283
01:40:47.680 --> 01:40:50.359
and you said what they said,
that's too far? You said, what

1284
01:40:50.520 --> 01:40:54.920
was anybody gonna even call me?
You were so pissed. So they said,

1285
01:40:54.960 --> 01:40:57.880
well, we got a private service
you can take and that costs you

1286
01:40:58.079 --> 01:41:00.560
like way more money. Is that? It? Nutshell? James? That

1287
01:41:00.840 --> 01:41:08.279
is a five ninety nine one way, it sucks. So what happened?

1288
01:41:09.560 --> 01:41:14.800
So I called the gal at its
Grand Mountain Ride? Okay, and she

1289
01:41:15.399 --> 01:41:19.399
said that they did pick him up
at Dia on March and took him to

1290
01:41:19.520 --> 01:41:25.880
his home. Then on March twentieth, he wanted them to pick them up

1291
01:41:26.000 --> 01:41:29.560
at his home. She said,
they go to the town of Grand Lake.

1292
01:41:29.720 --> 01:41:32.000
So he needed to get himself to
the town of Grand Lake. Oh

1293
01:41:32.960 --> 01:41:36.159
wait a minute, they will drop
you at home, but they won't pick

1294
01:41:36.199 --> 01:41:41.159
you up there. They had an
inexperienced, brand new driver who didn't know

1295
01:41:41.319 --> 01:41:45.800
that his home was outside of their
services. So they didn't say we can't

1296
01:41:45.880 --> 01:41:48.079
make it. They said you got
to get into town. Correct. Oh

1297
01:41:48.359 --> 01:41:53.760
that's a little different than he tracked. Hey, James, so they how

1298
01:41:53.880 --> 01:41:57.359
far out of Grand Lake do you
live? Two and a half miles?

1299
01:41:57.800 --> 01:42:01.279
Okay, Well that's not okay,
that's not exactly what I thought. I

1300
01:42:01.439 --> 01:42:04.640
thought they just were going to leave
you high and try. But you didn't

1301
01:42:04.800 --> 01:42:10.039
know until when you call that night
and said are you going to be here?

1302
01:42:10.079 --> 01:42:13.000
They said no, it's too far. Did they say, yes,

1303
01:42:13.119 --> 01:42:18.920
we will be in Grand Lake?
They they mentioned the fact. I said

1304
01:42:19.000 --> 01:42:23.079
listen, no, no, I
just James James, I listened to your

1305
01:42:23.079 --> 01:42:26.359
story. Yes, I just need
to know. Did they indicate at all

1306
01:42:26.439 --> 01:42:29.439
to you? I don't need the
story. Did they indicate it all to

1307
01:42:29.479 --> 01:42:31.119
you? Well, we're going to
be at Grand Lake tomorrow if you need

1308
01:42:31.199 --> 01:42:34.319
a ride to the airport. No, they just said they weren't going to

1309
01:42:34.359 --> 01:42:40.079
show up at all. That's correct, okay. Hold on, Hot Lake

1310
01:42:40.199 --> 01:42:44.920
was too far. They said Grand
Lake was too far because they're indicating that

1311
01:42:45.079 --> 01:42:47.600
they go to Grand Lake all the
time. They just don't go to your

1312
01:42:47.800 --> 01:42:55.319
house. That is, that's false
okay. And then they said they had

1313
01:42:55.359 --> 01:43:00.119
a private service, right, Yeah, what was the private service? He

1314
01:43:00.199 --> 01:43:02.800
came to your home? Yes?
And where did they take you straight to

1315
01:43:02.880 --> 01:43:06.760
the airport? Yes? Okay,
CYBN service, which which is part of

1316
01:43:06.880 --> 01:43:12.279
their To me, it's a con
game because they just they they confirmed that

1317
01:43:12.319 --> 01:43:15.119
they were going to come to my
house. And then you said that inexperienced

1318
01:43:15.199 --> 01:43:20.319
driver. They're saying confirmed it.
Listen. I don't mind if in fact,

1319
01:43:21.159 --> 01:43:25.479
they were going to let me put
it to you this way, if

1320
01:43:25.560 --> 01:43:30.159
they were going to pick you up
in Grand Lake and that and their policy

1321
01:43:30.239 --> 01:43:32.039
is not to take not to pick
you up at home, I wouldn't mind

1322
01:43:32.079 --> 01:43:36.560
that, but you're saying that's not
what they offered. No, absolutely,

1323
01:43:36.720 --> 01:43:40.760
Deputy, I mean, Deputy Marvel, let's just start with it. What

1324
01:43:42.640 --> 01:43:45.920
Just tell me they said for sure
that they would pick them up in Grand

1325
01:43:46.000 --> 01:43:49.479
Lake. That is what she indicated
to me, that they do go to

1326
01:43:49.560 --> 01:43:54.760
Grand Lake, and he just didn't
want to be inconvenience to get himself from

1327
01:43:55.239 --> 01:43:59.520
his actual home to Grand Now we
got to figure out who's telling the truth

1328
01:44:00.079 --> 01:44:03.359
now seriously, because he's saying that
is not the truth. They said they

1329
01:44:03.359 --> 01:44:06.239
wouldn't even go to Grand Lake,
it was too far. Can you call

1330
01:44:06.279 --> 01:44:09.720
her back and just tell her what
he insists on? Just see what she

1331
01:44:09.800 --> 01:44:12.600
says. Was she nice about it? I mean, I don't think she

1332
01:44:12.720 --> 01:44:15.239
minds us trying to find the truth. He was very nice. All right,

1333
01:44:15.319 --> 01:44:17.239
let's call back and find out.
I'm Tom Martine. We have more

1334
01:44:17.319 --> 01:44:21.760
on this and your calls coming up
on the Troubleshooter Show three O three seven

1335
01:44:21.840 --> 01:44:27.920
one three talk Go with a sure
Thing Denver's Best rufer excel roofing dot com.

1336
01:44:28.119 --> 01:44:34.199
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01:44:34.359 --> 01:44:39.960
no obligation in comparison, call Compass
insurance paying too much your coverage at

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01:44:40.039 --> 01:44:43.520
dozens of insurance companies. Find out
now three oh three seven to seven to

1339
01:44:43.560 --> 01:44:46.279
one help. You'll think you're his
only customer when you choose Frank durand the

1340
01:44:46.359 --> 01:44:50.880
real estate Man dot Com to list
your home with Remax Alliance three oh three

1341
01:44:51.000 --> 01:45:08.640
nine two zero sixteen twenty two New
Advice who you don't have run instant as

1342
01:45:08.720 --> 01:45:15.079
we can. Shooter is gonna help
come Man Dix is the Troubleshooter Show.

1343
01:45:15.760 --> 01:45:20.600
No Tom Martino, Hi, Tom
Martino here, Welcome to the show.

1344
01:45:20.720 --> 01:45:25.159
Three oh three seven one three talk
seven on three eight two five five our

1345
01:45:25.199 --> 01:45:29.840
final hour. We're gonna get to
uh our phones and uh we're going to

1346
01:45:30.079 --> 01:45:34.079
solve problems, answer questions, take
complaints. Genesis Tootalexterior dot com can do

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1352
01:46:01.920 --> 01:46:10.239
back to the phones to figure out
what's on your mind today. Did you

1353
01:46:10.359 --> 01:46:13.079
call him back, Deputy Marvel?
You did you talk to her or not?

1354
01:46:13.239 --> 01:46:15.840
Yes? No, well I talked
to somebody else. Okay, let's

1355
01:46:15.960 --> 01:46:18.800
let's bring you. Let's let's talk
to you, the deputy Marvel, she

1356
01:46:19.000 --> 01:46:24.760
just called here. Here's the bottom
line. James said, I hired Grand

1357
01:46:24.840 --> 01:46:30.279
Lake Shuttle. They took picked me
up from the airport and took me to

1358
01:46:30.359 --> 01:46:32.039
my home in Grand Lake, right
outside of Grand Lake, about two miles.

1359
01:46:32.680 --> 01:46:35.920
I said, I need to be
picked up in two weeks. Okay,

1360
01:46:36.399 --> 01:46:41.399
he said, the driver confirmed it. Then he said two weeks later

1361
01:46:42.239 --> 01:46:46.239
that night before he calls him and
says, I want to confirm my ride,

1362
01:46:46.319 --> 01:46:51.159
and they said, nope, we
can't pick you up because it's too

1363
01:46:51.359 --> 01:46:56.079
far. But we have a private
service you can use. And he paid

1364
01:46:56.119 --> 01:47:03.560
way more. Now, James said
they told him they would not pick him

1365
01:47:03.640 --> 01:47:10.239
up and that Grand Lake was too
far. What I find really, here's

1366
01:47:10.279 --> 01:47:14.199
what I find on James, if
you could help me out here. Okay.

1367
01:47:14.920 --> 01:47:19.439
They claim that they go to Grand
Lake and from to and from Grand

1368
01:47:19.600 --> 01:47:24.800
called time, hence the name Grand
Lake Shuttle. Okay, that's why that's

1369
01:47:26.119 --> 01:47:29.319
mountain. Oh, I'm sorry,
it's not Grand Lake. It's Grand Mountain.

1370
01:47:29.439 --> 01:47:31.920
Right, I'm sorry, I'm wrong. Then it's Grand Mountain. It

1371
01:47:32.079 --> 01:47:34.960
was written here right. Yeah.
One second, I wanted to ask one

1372
01:47:35.039 --> 01:47:40.560
question, what when you call How
did you come to call them the first

1373
01:47:40.720 --> 01:47:45.960
time to go to the airport?
Oh? Because I usually go to with

1374
01:47:45.600 --> 01:47:48.960
home, James, and they don't
in March, they didn't do it.

1375
01:47:49.800 --> 01:47:56.720
This other shuttle service. Did you
mean to get from the airport to Grand

1376
01:47:56.840 --> 01:48:02.239
Lake? Correct and back? But
but you booked them? When When did

1377
01:48:02.279 --> 01:48:09.359
you book them to take you from
the airport to your home? November of

1378
01:48:09.760 --> 01:48:14.359
twenty twenty three? And when did
you fly out? I flied out.

1379
01:48:14.479 --> 01:48:17.640
I flew out March sixth, and
I came back. I wanted to come

1380
01:48:17.680 --> 01:48:23.880
back March twentieth. No, I'm
not okay, Okay, you said you

1381
01:48:24.079 --> 01:48:31.680
took that shuttle from da right to
your home. Yes, when on March

1382
01:48:32.039 --> 01:48:38.840
sixth? Okay, okay, So
you concervation here in writing that said pick

1383
01:48:38.920 --> 01:48:44.520
up location Grand Link, details my
address, my addresses on here, fifteen

1384
01:48:44.600 --> 01:48:46.680
Deer Drive. They were going to
pick me up. Okay, have it

1385
01:48:46.760 --> 01:48:51.119
in writing? Okay, So anyway
what did they say, Genie. Well,

1386
01:48:51.199 --> 01:48:59.079
they said it's a shared service where
they do have pick up at homes,

1387
01:48:59.640 --> 01:49:01.920
but was just happened to be out
of the service area. Well why

1388
01:49:02.000 --> 01:49:05.199
did they confirm it though? That's
the point I think he's got a point.

1389
01:49:05.319 --> 01:49:10.359
They confirmed it. They said,
he's got it in writing right there.

1390
01:49:10.479 --> 01:49:13.439
Yeah, but he could have ubered
down to Grand Lake and got this

1391
01:49:14.399 --> 01:49:18.720
and for a ride. That part
I understand if they did. He's saying,

1392
01:49:18.800 --> 01:49:24.479
they never offered to pick him up
in Grand Lake. According to him,

1393
01:49:24.720 --> 01:49:28.840
they did, okay, and they
said the reason his home is out

1394
01:49:29.039 --> 01:49:32.319
of no. Yeah, that part
I understand that, even if that was

1395
01:49:32.399 --> 01:49:35.600
a mistake that they said they would
pick him up at home and it was

1396
01:49:35.640 --> 01:49:40.319
two miles out or three miles out. Whatever. The point I'm trying to

1397
01:49:40.359 --> 01:49:45.840
make is this, if they had
told if if James had told us,

1398
01:49:46.640 --> 01:49:49.800
yeah, they offered to pick me
up at home, excuse me, in

1399
01:49:49.920 --> 01:49:55.119
Grand Lake. But James, what
you're saying is when you called to verify,

1400
01:49:56.239 --> 01:50:01.680
they said to you, no,
we can't go to Grand Lake.

1401
01:50:01.880 --> 01:50:08.159
It's too far. Absolutely not your
address, but Grand Lake. So in

1402
01:50:08.319 --> 01:50:11.720
other words, they don't go to
Grand Lake regularly. Is what you're saying,

1403
01:50:12.399 --> 01:50:16.600
right, that's not what you know. I have it confirmed here in

1404
01:50:16.760 --> 01:50:19.520
the address that they were going to
pick me up and I paid for it.

1405
01:50:20.119 --> 01:50:26.199
They said, I got it.
I get it. I think you'll

1406
01:50:26.199 --> 01:50:29.960
win a small claim score. But
but what I guess, what I'm finding

1407
01:50:30.079 --> 01:50:36.079
confusing is why they would not want
to pick you up in Grand Lake.

1408
01:50:36.840 --> 01:50:40.960
Because I'm going to go to their
website. Right on their website, it

1409
01:50:41.039 --> 01:50:44.159
says they go to winter Park,
Frasier, Tabernash, Grand Lake, and

1410
01:50:44.279 --> 01:50:47.039
Grand Lake. Yeah, that's what
I don't understand. Their own website says

1411
01:50:47.079 --> 01:50:50.800
they go to Grand Lake. Are
you sure they said, listen, you're

1412
01:50:50.840 --> 01:50:55.199
gonna have to get to Grand Lake
and you didn't want to? Never,

1413
01:50:55.640 --> 01:50:59.199
never, absolutely what if they did? Would you have gone to Grand Lake?

1414
01:51:00.479 --> 01:51:03.119
It would have taken me about an
hour and a half to walk there

1415
01:51:03.159 --> 01:51:05.920
in the middle of winter, but
I'm not asking you to walk there.

1416
01:51:06.039 --> 01:51:11.079
Would What would you have done had
they said we can only go as far

1417
01:51:11.159 --> 01:51:15.439
as Grand Lake, We'll pick you
up in Grand Lake? I have no

1418
01:51:15.560 --> 01:51:18.039
idea what I could have done.
I have no idea. Okay, I

1419
01:51:18.079 --> 01:51:24.479
would have been stuck. Okay,
so you don't have a car. I

1420
01:51:24.600 --> 01:51:27.439
do have a car, but that's
in the garage. I'm I'm not taking

1421
01:51:27.840 --> 01:51:30.520
If I would have taken the car
out of the garage, I'd have to

1422
01:51:30.640 --> 01:51:33.800
leave it in Grand Lake for the
next three months. I thought there was

1423
01:51:33.880 --> 01:51:38.560
Uber up there. No, not
an Uber. Diass in that too,

1424
01:51:38.640 --> 01:51:42.880
he said there's no Uber. There's
no Yeah, I was stuck. Their

1425
01:51:42.960 --> 01:51:46.199
website. Where does their website say
where they go? I'm looking at it

1426
01:51:46.319 --> 01:51:50.560
right now. Grand Mountain Rides.
It says ride smart Ride Save, It

1427
01:51:50.680 --> 01:51:56.000
says where's this safe, click on
shuttle rides and then down Tom It gives

1428
01:51:56.079 --> 01:51:59.680
the okay, you know, get
you the van. It says shuttle service.

1429
01:52:00.000 --> 01:52:02.119
That's right, Yeah, Grand Lake. It does that. Well.

1430
01:52:02.159 --> 01:52:05.079
They say on their website they go
to Grand Lake. Just so you know

1431
01:52:05.199 --> 01:52:10.439
in the future they go to Grand
Lake. I mean, I don't know

1432
01:52:10.560 --> 01:52:13.199
why. I don't know why they
told you they don't go to Grand Lake.

1433
01:52:13.680 --> 01:52:17.159
But you're saying that day when you
called, they said they do not

1434
01:52:17.319 --> 01:52:23.039
go to Grand Lake. They weren't
going to didn't They just said they weren't

1435
01:52:23.079 --> 01:52:29.479
going there tomorrow. Oh okay,
all right, James. All the shuttles,

1436
01:52:29.520 --> 01:52:32.479
excuse me, all the shuttle services
always picked the people up at their

1437
01:52:32.520 --> 01:52:36.439
house and drop them off at their
house. What he's saying is is no,

1438
01:52:36.560 --> 01:52:40.800
no, you're right. They did
say that. They said yours was

1439
01:52:40.840 --> 01:52:45.079
a little too far out. But
they do normally they do some addresses Lake.

1440
01:52:45.520 --> 01:52:47.479
He said they do something. He
said they do some addresses. Look

1441
01:52:47.880 --> 01:52:53.079
for whatever reason, they didn't do
your address. Okay, and now if

1442
01:52:53.119 --> 01:52:57.039
they're covered in their tracks or telling
the truth, it doesn't matter it cost

1443
01:52:57.199 --> 01:52:59.800
you. What was the difference in
price? By the way, did you

1444
01:52:59.840 --> 01:53:02.359
get at your one hundred and sixty
back? They did it. I had

1445
01:53:02.399 --> 01:53:05.920
to pay an extra four hundred and
thirty three. They refunded me my original

1446
01:53:06.000 --> 01:53:10.159
mind. Good. Okay, So
the extra four hundred and forty three is

1447
01:53:10.239 --> 01:53:13.960
what you're out in might and that's
what you're going to go after them for.

1448
01:53:14.720 --> 01:53:16.560
Yes, and you should. You
should go to small claves Cart.

1449
01:53:16.640 --> 01:53:21.319
We tried our best. They are
not budgeting. They're saying we we told

1450
01:53:21.359 --> 01:53:26.079
them we'll pick you up and uh, Grand Lake, and they didn't and

1451
01:53:26.279 --> 01:53:30.000
you didn't want to go. Look
it. I I'm not telling you that's

1452
01:53:30.119 --> 01:53:34.720
the truth. I'm telling you that's
what they're saying. Three oh three seven

1453
01:53:34.920 --> 01:53:41.640
one three talk seven to one,
three eight two five five. Wow,

1454
01:53:42.680 --> 01:53:47.319
you know it's it's just I'm telling
you it's it's weird. And I wonder

1455
01:53:47.439 --> 01:53:53.359
though if that day they weren't going
to Grand Lake. If that day,

1456
01:53:53.760 --> 01:53:56.920
I don't know they go every day
or do they just go with appointments I

1457
01:53:57.600 --> 01:54:00.880
and and we'll never know. But
according to Deputy Marvel, he did say

1458
01:54:00.960 --> 01:54:03.680
they offered to pick him up in
Grand Lake, right, all right,

1459
01:54:04.079 --> 01:54:11.960
all right, well anyway three oh
three seven one three talkers are number K

1460
01:54:12.079 --> 01:54:15.119
and H Home Solutions with us.
Somebody wants to know about James Hardy siding

1461
01:54:15.960 --> 01:54:20.760
and they want to know if there's
any maintenance on it. I mean over

1462
01:54:20.800 --> 01:54:23.479
the years, there might be a
little bit of maintenance on it, but

1463
01:54:23.600 --> 01:54:26.880
like painting, Yeah, yeah,
you got cocking. I mean cocking is

1464
01:54:26.880 --> 01:54:29.359
recommended to go around every three years. I don't know anybody that does that,

1465
01:54:29.520 --> 01:54:32.039
but they yes, And where would
you call on James Hardy. James

1466
01:54:32.119 --> 01:54:35.479
Hardy is fair the particular you're not
gonna want to talk around like your windows

1467
01:54:35.560 --> 01:54:39.520
stuff like that, and an he
joints from your end caps to your lap

1468
01:54:39.600 --> 01:54:43.439
and stuff like that, and then
touch up paint always helps over the years.

1469
01:54:43.479 --> 01:54:46.720
Any a coating of paint over that
siding will absolutely add life to it.

1470
01:54:47.520 --> 01:54:56.199
Is that the most popular siding around. Popular for the quality, not

1471
01:54:56.359 --> 01:54:59.119
as popular for the price because obviously
it is a little bit more pricey ef

1472
01:54:59.119 --> 01:55:01.079
aside, but it gives you You
say, it's a cementuous So what is

1473
01:55:01.159 --> 01:55:05.920
it a resinance cement? Uh?
Yes, I believe so, but I

1474
01:55:06.079 --> 01:55:11.760
heard it's mainly the surface that gives
you the protection. Once that's pierced,

1475
01:55:12.119 --> 01:55:15.359
it'll take on water just like anything. Yes, correct, that correct.

1476
01:55:15.399 --> 01:55:18.640
I mean that is kind of the
flawback with any sighting that gets a crack

1477
01:55:18.760 --> 01:55:21.920
behind any of that material behind there, it is going to take the water

1478
01:55:23.079 --> 01:55:26.640
unfortunately, So you have to keep
the front coating. I mean you got

1479
01:55:26.760 --> 01:55:30.399
to. So it takes special installation
as well. Yeah, oh absolutely,

1480
01:55:30.560 --> 01:55:35.000
you would want one hundred percent certified
install are doing on your hearty installation because

1481
01:55:35.239 --> 01:55:40.560
even putting cocking in the wrong area
can cause issues. Okay, So that's

1482
01:55:40.680 --> 01:55:43.399
uh K and h. At least
you know what they're they're they know what

1483
01:55:43.439 --> 01:55:46.640
they're talking about. By the way, three oh three four is their number.

1484
01:55:46.680 --> 01:55:54.760
We have more coming right up.
Go with a sure thing. Denver's

1485
01:55:54.800 --> 01:55:59.119
Best Roofer excel roofing dot com.
You don't pay a cent until you're content.

1486
01:56:00.119 --> 01:56:04.680
Three time for an insurance check up
free, no obligation. In comparison,

1487
01:56:04.840 --> 01:56:10.720
call Compass Insurance paying too much your
coverage at dozens of insurance companies find

1488
01:56:10.760 --> 01:56:14.039
out now three all three seven seven
to one help. You'll think you're his

1489
01:56:14.239 --> 01:56:17.159
only customer when you choose Frank durand
the real estate Man dot com to list

1490
01:56:17.239 --> 01:56:21.640
your home with Remax Alliance three all
three nine two zero sixteen twenty two.

1491
01:56:28.399 --> 01:56:32.000
Hi Tom Martino here three O three
seven one three talk three oh three seven

1492
01:56:32.039 --> 01:56:35.039
one three eight two five five.
Dan mackenzie is an attorney at law.

1493
01:56:35.399 --> 01:56:39.439
He's an estate planning attorney. He
was on the show yesterday. It was

1494
01:56:39.560 --> 01:56:44.359
yesterday right anyway. We talked about
all kinds of stuff, estate planning and

1495
01:56:44.399 --> 01:56:47.479
stuff and Dan, there were a
couple things that people were confused about and

1496
01:56:47.600 --> 01:56:51.680
I wanted to clarify. One was
we talked about. I asked, you,

1497
01:56:53.520 --> 01:56:59.039
do people get a stepped up basis
in value? In a basis when

1498
01:56:59.199 --> 01:57:03.079
someone dies for most assets, like, for example, their house. If

1499
01:57:03.119 --> 01:57:09.560
they own a house and they die
and leave the house to their spouse,

1500
01:57:09.680 --> 01:57:13.359
or they're not they're just their spouse. Actually, maybe batting their children.

1501
01:57:13.680 --> 01:57:18.319
Their children would get the date of
death valuation. Is that right? Yeah,

1502
01:57:18.359 --> 01:57:23.439
that's right. And what about artwork? Same thing, yep. And

1503
01:57:23.840 --> 01:57:29.520
uh what about stocks? Yeah,
I mean really, I mean everything that

1504
01:57:29.640 --> 01:57:31.479
goes up in value. I think
the capital games is going to step up.

1505
01:57:31.560 --> 01:57:36.960
The only thing that can really cause
confusion about it is whether or not

1506
01:57:38.199 --> 01:57:41.079
it was like placed in some sort
of your vocal trust, which is not

1507
01:57:41.279 --> 01:57:44.760
very common honestly these days. But
the OKA text so I so okay,

1508
01:57:45.159 --> 01:57:46.359
but otherwise, yeah, you're going
to get a step up in basis.

1509
01:57:46.600 --> 01:57:50.159
Okay, you'll get a step up
in basis. Then then there was where

1510
01:57:50.199 --> 01:57:57.520
the confusion was was with the step
up in basis and the valuation of an

1511
01:57:57.640 --> 01:58:02.000
estate. Maybe there maybe were mistaken
two terms. But somebody texted me and

1512
01:58:02.039 --> 01:58:08.000
said, I thought that when you
value an estate, you can either do

1513
01:58:08.119 --> 01:58:12.439
it on the date of death or
you can alternatively do it six months later.

1514
01:58:13.079 --> 01:58:15.359
What does that mean? Yeah,
So there's a couple of different contexts

1515
01:58:15.359 --> 01:58:17.359
in which you have to value the
estate, and one is if you are

1516
01:58:17.399 --> 01:58:20.960
going up on a state tax return, and there are various reasons to do

1517
01:58:21.079 --> 01:58:25.640
that. Even when an a state
taxes in two and one is to record

1518
01:58:25.680 --> 01:58:28.159
the value of assets, and yes, you get to choose. You have

1519
01:58:28.239 --> 01:58:30.279
nine months to do it. After
someone passes away, you can get a

1520
01:58:30.319 --> 01:58:32.560
six month extension on that. Ads. There's a lot of dates being thrown

1521
01:58:32.560 --> 01:58:39.039
around here, but usually the date
of death value is the valuation you're going

1522
01:58:39.119 --> 01:58:43.000
to use on that estate tax return. But your texture is right that there

1523
01:58:43.079 --> 01:58:47.199
is you can alternatively decide to six
months later. So if you alternative decide

1524
01:58:47.279 --> 01:58:53.479
alternatively decide to do six months later, does that include the house basis as

1525
01:58:53.600 --> 01:59:00.239
well or the and everything in the
estate. Yes, yep. Okay.

1526
01:59:00.479 --> 01:59:02.640
So if I don't want to take
the date of death value and I know

1527
01:59:02.760 --> 01:59:05.600
the house is going to go up
even more, I can wait six months.

1528
01:59:06.439 --> 01:59:11.000
Yes. What if I wait six
months and it goes down? Can

1529
01:59:11.079 --> 01:59:15.000
I go back to the date of
death? I mean at some point,

1530
01:59:15.159 --> 01:59:17.000
yes, you have to. I
mean, like I said, you have

1531
01:59:17.159 --> 01:59:21.479
nine months. Okay, So if
I wait, If I wait six months

1532
01:59:21.720 --> 01:59:26.880
and the house went down, I
can say excuse me? Or went yeah,

1533
01:59:26.960 --> 01:59:29.920
went down, I can say never
mind, I'm going to take the

1534
01:59:30.039 --> 01:59:34.520
date of death value because I'm still
within the nine months, correct okay,

1535
01:59:34.920 --> 01:59:40.000
But so do you do a state
valuations like that even if there is no

1536
01:59:40.279 --> 01:59:44.239
estate tax do there can be reasons, said, yeah, and this is

1537
01:59:44.279 --> 01:59:45.319
one of them, right, So
I mean, okay, tick one.

1538
01:59:45.359 --> 01:59:50.479
Actually it's between spouses. You probably
have heard that spouses can now use the

1539
01:59:50.640 --> 01:59:55.920
unused portions. So when somebody dies
and hasn't given away any gifts big enough

1540
01:59:56.000 --> 02:00:00.119
to do a gift tax return,
these the surviving spouse can but they're unused

1541
02:00:00.600 --> 02:00:04.760
taxes and pull them into their estate
and give up to more than twenty six

1542
02:00:04.840 --> 02:00:08.279
million dollars away now. But if
you want to do that, you have

1543
02:00:08.439 --> 02:00:12.239
to file a tax return saying I'm
grabbing that unused portion even if no estate

1544
02:00:12.279 --> 02:00:15.159
taxes do so, there's reasons to
file on a state tax return even when

1545
02:00:15.199 --> 02:00:19.880
there's no tax to okay, and
so then this is very interesting. So

1546
02:00:20.079 --> 02:00:25.079
basically then somebody else wanted to know
since you were on yesterday. I always

1547
02:00:25.119 --> 02:00:30.159
get this reaction after you leave.
But one of them was when on the

1548
02:00:30.319 --> 02:00:35.119
date of death you inherit a the
stepped up basis, or when someone dies

1549
02:00:35.199 --> 02:00:41.399
and leaves you something. But what
if somebody gifts you something during their life?

1550
02:00:42.239 --> 02:00:45.600
Yeah, yeah, that's the problem
with that is that that does not

1551
02:00:45.760 --> 02:00:47.840
qualify for a step basis, and
sometimes you will do that, like right

1552
02:00:47.840 --> 02:00:49.680
at the end of life, they're
gifting stuff and it's like, oh,

1553
02:00:49.880 --> 02:00:53.920
don't do that. Hold on,
okay, So if they give stuff,

1554
02:00:53.960 --> 02:00:57.199
they could really screw people. So
we were well, I know we said

1555
02:00:57.239 --> 02:01:00.960
that about quit claim deeds and houses, but we're taught talking about really truly,

1556
02:01:01.319 --> 02:01:08.279
we're also talking about anything that you
gift out you get the original basis,

1557
02:01:08.920 --> 02:01:14.079
yeah, okay, and then what
about this is the stepped up basis

1558
02:01:14.279 --> 02:01:19.640
for the home for a vacation home, a rental, a primary residence,

1559
02:01:19.720 --> 02:01:26.720
all real estate owned. Okay,
thanks Dan, I appreciate that. Of

1560
02:01:26.800 --> 02:01:30.319
course, Mackenzie Law and of course
you can always reach him if you need

1561
02:01:30.399 --> 02:01:33.039
help, and let me give out
his number because now you can call him

1562
02:01:33.119 --> 02:01:38.960
directly. He was on the show. It's eight three three co plans eight

1563
02:01:39.039 --> 02:01:43.439
three three Coe Plans. Okay,
now I appreciate that. So now we're

1564
02:01:43.439 --> 02:01:54.520
going to talk to Terry about Dish
network. Terry, what's happening, Terry?

1565
02:01:55.720 --> 02:01:57.720
Do I have the right line?
Yeah? I do? Hi,

1566
02:01:57.880 --> 02:02:03.159
Terry, what's going on? I
tried to No, I step with the

1567
02:02:03.239 --> 02:02:09.479
cord with direct TV, and they
let me return all the the remotes and

1568
02:02:09.520 --> 02:02:13.520
the wires and stuff from inside the
house. However, they will not come

1569
02:02:13.600 --> 02:02:16.880
get the dish off my garage.
Hold on, who owns that dish?

1570
02:02:17.000 --> 02:02:21.079
You do? Right? I don't
know. I guess I do. Yeah,

1571
02:02:21.359 --> 02:02:25.800
you don't. Yeah, you buy
your own dish. I believe the

1572
02:02:25.960 --> 02:02:30.079
only thing they own is the Sometimes
you can even buy your own, but

1573
02:02:30.159 --> 02:02:34.680
they own the receiver and they own
that equipment, and then you own the

1574
02:02:34.840 --> 02:02:38.439
dish. So no, they won't
come and get the dish. You need

1575
02:02:38.479 --> 02:02:43.399
to have a handyman do that or
something or you Yeah, yeah, they

1576
02:02:43.760 --> 02:02:46.000
don't have to do that. Even
if they installed it, they don't have

1577
02:02:46.159 --> 02:02:51.199
to do it because it's yours.
Okay, if I find somebody with a

1578
02:02:51.279 --> 02:02:56.199
lamana. They suggested that as a
white haired old woman, I was going

1579
02:02:56.279 --> 02:02:59.279
to crawl up on the crush.
I now, what did you go to,

1580
02:02:59.479 --> 02:03:04.199
Terry? What are you using now? Comcasts really like the broadband?

1581
02:03:04.319 --> 02:03:10.000
Or you got regular cable, regular
cable? Why why did you go from

1582
02:03:10.079 --> 02:03:14.239
dish to a regular cable. I'm
just curious because I was trying to bundle

1583
02:03:14.279 --> 02:03:18.880
a whole bunch of things, and
Comcast is the only thing that only Comcast

1584
02:03:19.079 --> 02:03:28.680
and Century Link have Internet provider possibilities
in my neighborhood. Oh I see yeah,

1585
02:03:29.039 --> 02:03:32.239
Oh ky okay. So if I
find somebody with a long enough ladder,

1586
02:03:32.319 --> 02:03:34.800
well, where do you? Where
do you live? Go with a

1587
02:03:34.880 --> 02:03:40.199
sure thing Denver's best roofer Excel Roofing
dot com. You don't pay a cent

1588
02:03:40.399 --> 02:03:47.279
until you're content. Time for an
insurance checkup free, no obligation comparison call

1589
02:03:47.439 --> 02:03:53.319
Compass Insurance paying too much your coverage
at dozens of insurance companies find out now

1590
02:03:53.439 --> 02:03:57.479
three all three seven seven one help. You'll think you're his only customer when

1591
02:03:57.520 --> 02:04:00.199
you choose Frank durand the real estate
Man dot com to list your home with

1592
02:04:00.359 --> 02:04:13.439
Remax Alliance three all three nine two
zero sixteen twenty two. Hi Tom Martino

1593
02:04:13.520 --> 02:04:15.439
here, welcome to the show.
Let me get through the phones real quick

1594
02:04:15.439 --> 02:04:18.800
because we've got a lot of people
here. And uh three all three seven

1595
02:04:18.800 --> 02:04:23.560
to one three Talk Stuart. What's
happened in Stuart? Yes? Uh,

1596
02:04:23.680 --> 02:04:30.800
Tom, I wondered whether you have
any information on the Tabor tax refund procedure.

1597
02:04:32.359 --> 02:04:36.680
It's eight hundred dollars, as you
know for an individual. I'm a

1598
02:04:36.800 --> 02:04:41.319
single filer. Didn't they take those
away from us yet? Or no,

1599
02:04:41.479 --> 02:04:44.439
we voted that down, didn't we
didn't we vote that down? Didn't they

1600
02:04:44.439 --> 02:04:48.600
want to take it away to lower
our taxes? Don't you remember they they

1601
02:04:48.720 --> 02:04:53.880
hoodwinked us. They did the thing
where they did the thing that caused property

1602
02:04:54.000 --> 02:04:57.479
taxes to skyrocket. Then they came
back and said, give us your tabor

1603
02:04:57.560 --> 02:05:00.439
refund and we'll lower your taxes,
which was a lot. So my son

1604
02:05:01.800 --> 02:05:05.399
rep No, No, I know, we do have it still. I

1605
02:05:05.560 --> 02:05:10.239
was just ruminating on what we went
through. So go ahead. What did

1606
02:05:10.279 --> 02:05:13.039
you need to know about it?
Well, I wonder whether you have any

1607
02:05:13.479 --> 02:05:16.680
experience or or any We talked about
it all the time on the show.

1608
02:05:16.960 --> 02:05:19.720
And you have to be able.
You have to file your tax. If

1609
02:05:19.720 --> 02:05:23.520
you don't file, you don't get
it. That's correct. I filed a

1610
02:05:23.520 --> 02:05:30.319
little electronically about two weeks ago and
requested my eight hundred dollars my check,

1611
02:05:30.439 --> 02:05:33.039
and I haven't gotten it yet.
Well, how long ago did you file?

1612
02:05:33.439 --> 02:05:36.760
About two weeks ago? Oh?
Man, how about six weeks?

1613
02:05:36.800 --> 02:05:41.319
Then you worry about it six weeks
minimum? Oh yeah, I can tell

1614
02:05:41.359 --> 02:05:43.640
you that for sure, you're not
going to get it. In two or

1615
02:05:43.680 --> 02:05:46.640
three or four weeks, Tom,
what is your question on solar? Hello

1616
02:05:46.800 --> 02:05:50.920
Tom? Hello Tom? How are
you good man? What's going on?

1617
02:05:51.119 --> 02:05:56.399
I had? I had solar panels
put on my house about four years ago.

1618
02:05:56.520 --> 02:06:00.520
I got the contractor off your website
at the time of delight with them.

1619
02:06:00.680 --> 02:06:04.279
My electrical bill, My electricity energy
bills have been to zero this whole

1620
02:06:04.359 --> 02:06:10.000
time. Cool And at the time
of my installation, they told me my

1621
02:06:10.159 --> 02:06:13.600
payback period would be twelve years,
and I said, okay, I have

1622
02:06:13.680 --> 02:06:16.479
to live another twelve years. I
could probably manage that. But with the

1623
02:06:17.199 --> 02:06:24.199
vast increases in electrical retail electrical energy
cost, I have a feeling that the

1624
02:06:24.319 --> 02:06:29.840
payback periods are shorter now. Oh
they're way shorter. Plus plus the cost

1625
02:06:29.960 --> 02:06:33.239
of money is lower, or excuse
me, the cost of money is higher.

1626
02:06:33.520 --> 02:06:39.520
But here's what I'm saying. The
cash flow helps you immediately, as

1627
02:06:39.560 --> 02:06:42.560
you're noticing you don't have to pay
out. A lot of people say,

1628
02:06:42.600 --> 02:06:45.000
but I pay the lump sum,
but then the tax credits kind of blunt

1629
02:06:45.119 --> 02:06:47.720
some of that. What was your
net out of pocket on your system?

1630
02:06:49.520 --> 02:06:53.960
Net out of pocket was nineteen thousand. Oh that's a good system. I

1631
02:06:54.039 --> 02:06:59.079
mean that's pretty cheap. I mean, how big was the system? I

1632
02:06:59.319 --> 02:07:03.760
produce some about fourteen megawats a year. That's pretty good. Man, you

1633
02:07:03.960 --> 02:07:10.800
did well. Yeah, I'm delighted. So I'm wondering, is there a

1634
02:07:10.920 --> 02:07:15.880
revised calculation that's fairly generic. I
know it's going to be approximate. A

1635
02:07:15.960 --> 02:07:21.720
revised calculation that I can do to
determine what my real absolutely positive positively you

1636
02:07:21.840 --> 02:07:28.279
can find out. You can ask
my deputy being if you go listen.

1637
02:07:28.479 --> 02:07:32.600
I know I sound like a crazy
man. I hate an artificial intelligence for

1638
02:07:32.800 --> 02:07:40.600
certain things. Don't ask a philosophical, religious, or political questions at all,

1639
02:07:41.119 --> 02:07:44.640
not even about climate change. Don't
ask any of that, okay,

1640
02:07:44.840 --> 02:07:47.159
because all you're going to say,
all you're going to hear is or don't

1641
02:07:47.199 --> 02:07:53.840
ask them about anything social. But
if you want to ask him anything at

1642
02:07:53.920 --> 02:07:59.439
all, technical, legal, or
oh man, it's the greatest thing that

1643
02:07:59.520 --> 02:08:03.439
ever happened. So I'm serious.
If and it doesn't even cost you do

1644
02:08:03.600 --> 02:08:09.560
not have to You do not have
to subscribe for money. You can go

1645
02:08:09.720 --> 02:08:13.479
to bing. Bing is the search
engine for Microsoft Right or Chat GPT,

1646
02:08:13.680 --> 02:08:16.520
but I like Bing better. If
you go to bing, they have something

1647
02:08:16.600 --> 02:08:20.680
called copilot and I swear to you. You click on it right from your

1648
02:08:20.760 --> 02:08:26.399
browser, and you give it the
information you have and it will calculate your

1649
02:08:26.479 --> 02:08:31.760
payback. Oh okay, I had
no idea. Oh my god, it

1650
02:08:31.119 --> 02:08:35.119
is so amazing. I've done it. I've done it for other things.

1651
02:08:35.199 --> 02:08:39.640
I've done it for investments, future
value calculations. It's the See, I

1652
02:08:39.720 --> 02:08:45.319
don't artificial intelligence scares the hell out
of me because I don't know where these

1653
02:08:45.359 --> 02:08:48.960
little men on treadmills and clipboards are. I don't know where they are,

1654
02:08:48.319 --> 02:08:54.279
but they run like hell to get
what you need. So yeah, I

1655
02:08:54.319 --> 02:08:58.760
guess they do. You start out
by asking it general question like can you

1656
02:09:00.119 --> 02:09:05.079
calculate the payback for my solar system
based on today's electrical rates if I give

1657
02:09:05.119 --> 02:09:09.960
you information? If so, what
information do you need? You ask is

1658
02:09:09.039 --> 02:09:11.960
stuff like that, because you may
not even know what information to give it.

1659
02:09:11.960 --> 02:09:16.439
It'll even tell you what information it
needs. That. The whole idea

1660
02:09:16.439 --> 02:09:18.960
about artificial intelligence is knowing how to
speak with it. Do you know I

1661
02:09:20.159 --> 02:09:22.319
talked to it one time. I
got some wrong information or they left some

1662
02:09:22.399 --> 02:09:26.119
stuff out, and I said,
well, I disagree, you left out

1663
02:09:26.159 --> 02:09:28.600
this, this and this. It
comes back and says thank you for your

1664
02:09:28.640 --> 02:09:31.760
patience. You're right, and then
it goes and tells you where. So

1665
02:09:31.960 --> 02:09:39.520
it's not perfect in that regard,
but in math always perfect, always okay,

1666
02:09:39.640 --> 02:09:41.800
cool, I will do that.
Would you let me know what you

1667
02:09:41.880 --> 02:09:43.119
find out when you do it,
because I would do it too. If

1668
02:09:43.159 --> 02:09:46.880
you gave me your your variables,
I could do it for you. But

1669
02:09:46.960 --> 02:09:50.960
you'll have fun doing it if you
can't call me back three three seven one

1670
02:09:50.039 --> 02:09:56.039
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1671
02:09:56.159 --> 02:10:01.640
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1672
02:10:01.680 --> 02:10:07.279
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1673
02:10:07.319 --> 02:10:11.399
too much your coverage at dozens of
insurance companies find out now three all three

1674
02:10:11.560 --> 02:10:15.319
seven seven to one help. You'll
think you're his only customer when you choose

1675
02:10:15.359 --> 02:10:18.760
Frank durand the real estate Man dot
com to list your home with Remax Alliance

1676
02:10:20.039 --> 02:10:31.319
three oh three nine two zero sixteen
twenty two. Hi Tom Martine here three

1677
02:10:31.399 --> 02:10:35.840
all three seven one three talks seven
one three eight two five five. Is

1678
02:10:35.920 --> 02:10:41.279
this another comment on Tabor Bob?
Is this a comment on Tabor or were

1679
02:10:41.359 --> 02:10:43.800
you there before, Bob? Is
he the same one? Okay, never

1680
02:10:43.880 --> 02:10:50.159
mind, let me go to Ted
Ted. What's going on? Oh?

1681
02:10:50.319 --> 02:10:54.359
Hi, hey, So there's this
company I come across. It's called easy

1682
02:10:54.439 --> 02:10:58.119
Knock. I was just curious if
you've heard anything about him. No,

1683
02:10:58.279 --> 02:11:03.159
I haven't. Easy Knock as in
Capital E, Capital Z Koch. Yeah.

1684
02:11:03.319 --> 02:11:07.960
What is it? They do some
kind of financing. Oh, they

1685
02:11:07.039 --> 02:11:11.479
take equity out of your house and
then you end up renting it back from

1686
02:11:11.520 --> 02:11:16.359
them or something. Oh man,
I'd have to explore this listen. I'm

1687
02:11:16.399 --> 02:11:18.840
not going to say right away.
I just saw it right up here.

1688
02:11:18.159 --> 02:11:20.720
I'm not going to say don't do
it, blah blah blah, because who

1689
02:11:20.720 --> 02:11:22.520
knows, right, I don't even
know what you're talking about. So I'd

1690
02:11:22.560 --> 02:11:24.880
have to read about it. And
I'm here right now. It says,

1691
02:11:24.920 --> 02:11:30.760
get a personalized plan, sign sell
cash, stay in your home. Wow,

1692
02:11:31.159 --> 02:11:35.399
So does it actually? I want? I want this. The first

1693
02:11:35.439 --> 02:11:37.880
thing I don't like is there's no
transparency. It just says, see if

1694
02:11:37.960 --> 02:11:45.279
my house qualifies. So did you
actually go through that step? No?

1695
02:11:45.560 --> 02:11:48.479
No, no, I It's for
my buddy of mine and he brought it

1696
02:11:48.600 --> 02:11:50.119
on it and I said, you
know what I don't want to talk to

1697
02:11:50.199 --> 02:11:52.520
you. You know what, we
need to look into this, anything we

1698
02:11:52.640 --> 02:11:56.760
need? Hey, who wants to
look at Really we should explore it.

1699
02:11:56.840 --> 02:11:58.960
Put an address in there and explore. Who wants to do it? You

1700
02:11:58.000 --> 02:12:00.760
want to do it? You're not? Do you want to do it?

1701
02:12:00.880 --> 02:12:03.319
Because okay, we're gonna we're gonna
play with this and get you back on

1702
02:12:03.439 --> 02:12:11.039
tomorrow. It's called it's called try
easy knock. Now this the website is

1703
02:12:11.079 --> 02:12:16.159
not capital E capital Z. It's
the the word easy knock K n O

1704
02:12:16.319 --> 02:12:22.760
c K. Try easy knock dot
com. Anybody else want to do it

1705
02:12:22.840 --> 02:12:26.319
too? Call us up and tell
you what you find. Try easy knock

1706
02:12:26.039 --> 02:12:30.119
dot com. Well we'll figure it
out. Hold on, hey, get

1707
02:12:30.239 --> 02:12:33.800
him to call in tomorrow or we'll
call him. I thank you for that,

1708
02:12:33.000 --> 02:12:37.520
because I've never heard of this before. Says it even says no credit

1709
02:12:37.600 --> 02:12:41.560
score, no debt to income ratios. Receive one hundred percent of your home's

1710
02:12:41.640 --> 02:12:45.119
value without having to move. Oh
man, this sounds too weird. And

1711
02:12:45.239 --> 02:12:50.560
it says keep your home's future appreciation
and avoid credit score. Well, come

1712
02:12:50.600 --> 02:12:54.239
on, you don't need credit,
you don't need anything. You get one

1713
02:12:54.279 --> 02:12:58.760
hundred percent loan to value. There's
something I'm not here one monthly payment?

1714
02:12:58.880 --> 02:13:03.319
No h o A, I don't
know, no taxes? What the hell?

1715
02:13:03.479 --> 02:13:07.199
May maybe we discovered something, So
thank you for letting me know,

1716
02:13:07.640 --> 02:13:13.600
Mohan. What's going on with home
Depot? Yes, sir, you directed

1717
02:13:13.760 --> 02:13:18.760
me to Ken and he was so
kind enough to pursue it. What's going

1718
02:13:18.800 --> 02:13:24.880
on? What's the issue with home
Depot? Oh? The problem is they

1719
02:13:26.119 --> 02:13:31.960
credited one thousand and sixty three or
nine twenty one, and then I was

1720
02:13:31.039 --> 02:13:37.640
recalled to pay thirty dollars back into
the account they credited. You. Do

1721
02:13:37.680 --> 02:13:39.600
you know what's going on? Suicide? I know Deputy Doc's been working with

1722
02:13:39.720 --> 02:13:43.960
him for months on this, but
I don't. I'm I'm unclear on the

1723
02:13:43.039 --> 02:13:46.560
issue. But he's been he has
he called in before. I'll look up

1724
02:13:46.600 --> 02:13:50.720
his call, Yeah several times.
I think. Okay, so you've called

1725
02:13:50.760 --> 02:13:54.399
in before, then more Home Depot
Tom might be the best way to look

1726
02:13:54.439 --> 02:13:58.800
it up. Home Depot Mohan?
Okay, Mohan, let me try that

1727
02:14:00.159 --> 02:14:05.439
first. His name? Hey Mohan, maybe we okay you overpaid for kitchen

1728
02:14:05.520 --> 02:14:11.119
remodeling. No, they that's the
I have doc, Deputy Doc here with

1729
02:14:11.199 --> 02:14:16.039
you. It says you think you
overpaid for kitchen remodeling by eight thousand dollars

1730
02:14:16.520 --> 02:14:22.239
eight sixty nine. Okay, and
it said labor for hanging light fixtion.

1731
02:14:22.399 --> 02:14:28.319
Well tell me what happened. Go
ahead, and I went, and then

1732
02:14:28.239 --> 02:14:33.680
we were negotiating, and then they
said the kitchen cabinet is already, you

1733
02:14:33.920 --> 02:14:41.760
pay eight thousand dollars. And when
I paid the money, they turned their

1734
02:14:41.760 --> 02:14:48.039
real face to me. They said
we had to find somebody to fix it.

1735
02:14:48.239 --> 02:14:54.079
I said, my negotiation with you
is okay. First I want to

1736
02:14:54.119 --> 02:14:56.239
ask some basic questions. Okay,
we're running out of time and I'm going

1737
02:14:56.279 --> 02:15:01.560
to get you back tomorrow with Deputy
Doc. Did did Home Depot do your

1738
02:15:01.640 --> 02:15:07.600
kitchen remodel? No? They did
not. Okay, are you do you

1739
02:15:07.760 --> 02:15:13.800
have a concern with Home Depot or
the contractor on the home Depot? Do

1740
02:15:13.920 --> 02:15:22.760
you think they overcharged you for materials? They charged for nothing for nothing?

1741
02:15:22.920 --> 02:15:26.560
Okay, hold on, let's get
him back on with Doc tomorrow. I'm

1742
02:15:26.600 --> 02:15:28.119
Tom Martine. Thank you everyone for
being here. And of course K and

1743
02:15:28.239 --> 02:15:33.079
H Home Solutions which is at khwindows
dot com. You can reach them for

1744
02:15:33.159 --> 02:15:37.760
the best windows anywhere. Alpin Win. Do I love those three? Oh?

1745
02:15:37.840 --> 02:15:41.960
Three four one seventy one hundred and
I'm gonna I'm gonna hit them up

1746
02:15:41.000 --> 02:15:45.600
for a screaming deal tomorrow. Okay, so you call me back with a

1747
02:15:45.640 --> 02:15:46.880
screaming deal, save all your problems
for me.