WEBVTT

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Yea ripped up news. Need advice
so you don't have come running? Is

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just as fast as we can.
Shooter's gonna help coming man. This is

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the Troubleshooter Show. No Tom Martino, Hello Tom Martino here, Hello morons,

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Hello flunkies, Hello, good people
of all ages and walks of life.

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We are here to solve problems,
as I've been doing now for nearly

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fifty years, forty five in Denver, trying to actually yeah, oh my

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god, it has been that long. Who ever thought? Who to thunk

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that I would be doing this for
this long. I just love it.

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I really do. By the way, even though people give me a lot

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of crap here and there, for
the most part, I love helping now.

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The one thing that bothers me is
when I try to help people by

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telling them the truth and I don't
like hearing it. I will, I

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promise you try to find a solution, even if you did something stupid.

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I want to give you some updates
on calls we had earlier, but I'm

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going to go to the phones.
First, three oh three seven to one

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three talk is when we're on the
air here. Now we also have another

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number we use twenty four to seven, and we answer it if we're around.

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If not, you can leave a
message and we'll call you back.

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We got two of those such people
right here, and we will call you

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back. So you don't have to
hold, and you don't have to get

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a busy signal, and also you
can call. It comes right through when

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we're on the air. So I'm
going to go to Victoria who wants to

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talk about a recall, and then
I invite anyone to call three oh three

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Martino three oh three six two seven
eight four six six. And I'm getting

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a lot of reaction to a video
that I posted about timeshare call them financial

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herpes. It's something I've sung before. It's an old hit, but a

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golden just a good golden hit.
People like hearing it. So a golden

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oldie and so you might want to
check it out. I just recap why

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time shares are bad news, and
the timeshare exit people are just as bad,

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and so are the people who say
they're going to sell it. I

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haven't found one yet. I'm looking
that I like. Now the fin law

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group comes close, but you're going
to pay a law firm four or five

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grand, and there's no guarantee.
Now, he's upfront about it. He's

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honest. No guarantee. Some say
there's a guarantee, but they're liars.

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When they say there's a guarantee,
what they mean is they guarantee to get

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you an offer to get out,
and if you don't accept the offer,

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they're gone. So this is what
timeshare Exit team used to do. That

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they were all the time Share Exit
Team a bunch of liars and crooks in

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my opinion. Here's what they used
to do. They'd bring people if they

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if people wanted their money back because
they didn't get an offer, they'd bring

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somebody an offer because they'd go to
the developer and say, make us a

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ridiculous offer. The developer would say, yeah, fifty grand, you can

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get out. So they go to
the consumer, here's your offer. The

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consumer rejected fifty grand. So then
guess what timeshare exit team say, WHOA,

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Well, we did our work,
we did what the contract said.

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We guarantee to get you an offer. See watch out for those sneaky little

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bastards in the Timeshare Exit team.
Now, Victoria, what is happening in

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your life? Okay, so I
purchased a twenty twenty four. It's a

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Kalazaki Mule PROFX rnch edition. Damn, that's a mouthful now, now,

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Victoria, that's a nice vehicle though, that's a that's a recreational that's it

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like a recreational vehicle? Right,
Yes, we use it for recreation,

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and we actually purchased it for business
as well. Okay, how many horsepower

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is that? You know? I
don't know all that? Okay, Okay,

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So you bought a Kawasaki. We
can call it an ATV, right,

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yes, all right, what happened? Okay? So we made the

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bridges on March twenty sixth, and
we ended up picking it up on March

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twenty ninth because they added a windshield
and a rearview mirror for us, and

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so we picked it up and we
wrote it for a little bit. Well,

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on April twenty six we received a
letter that just says date to April

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twenty twenty four, and it says
there's a recall and it says it's an

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investigating improper combustion during engine startup,
potentially creating a fire risk on the twenty

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twenty four Mule PROFX, and then
it reads other models there it says do

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not drive, so about a possible
about was it a fuel leak? Did

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you say it says that it's an
improper combustion so it got it? Okay,

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okay? And basically about a risk
of fire, yes, okay,

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So then what do not drive?
Do not drive your mule until just say

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that it said do not drive it? Yes? Okay? Wow? Letters

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yes, And did it offer a
solution? No. They said they regret

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the inconvenience, but they have no
solution and that they will let us know

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when they do. Come on.
So they left the phone number, so

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we called that. We talked to
the manufacturer at Kawazaki. They said they

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were they just kept reading this was
this was in April, So we're we're

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only looking at a month later,
right right, just a few days because

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we received April twenty sixth the letter
in the mail. So what are they

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going to do about it? I
mean, I I mean, it's better

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for them to do this, But
you're saying, I'm not getting the use

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out of the damn thing and it's
new, so what So what where do

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you stand right now? Right now, We've made phone calls to the finance

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company, We've made phone calls to
the local business that we purchased it.

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From where'd you purchase it? To
the manufacture it's called Sester's Motorsports in Raton,

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New Mexico. And are they good
people? Are they willing to do

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anything like maybe trade you on something? Well, at this point they we've

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tried to call three times and we
haven't received a call back. Well,

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that's not right. How much did
you pay for this thing? How much

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did you pay for that? The
total mount came out to twenty four thousand

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something. Holy crap. I didn't
realize they were that expensive. Yes,

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it'll be oh, it says the
mount finances twenty three seven nine thirty two.

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Okay, so were you gonna what? Were you using it for?

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Hunting? So we we like to
just use it for riding around in beautiful

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country, but we also have we
own some goats, and so we use

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it for that business. And then
we own a little store that we use

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it for. Now, do you
do you toe it behind a car or

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an RV? We to on a
trailer? Yes, behind it? Okay,

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so listen, the dealer should do
something. We're I wanna, I

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wanna. Who do we got on
today? Kachina? Who do we have

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on? We could probably give this
to either Deputy Chopper or Deputy Dollar.

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Okay, I want to give this
to Chopper to call them the dealer,

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And it's not the dealer's fault,
really, but the dealer should maybe maybe

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come up with a solution if it
takes much longer. Now, Kawasaki is

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a pretty damn good company. What
was the latest you heard from them?

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So Kawazaki just kept thinking us for
our patients in this matter, and sorry

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about that. They thanked this for
our patients and kept repeating that, and

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then they decided. They also said
that there was no solution on their end

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and they would not be taking the
bike back. Wait a minute, I

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mean there's no solution. They're not
throwing our hands up forever. I mean,

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come on, they're not saying you
bought something because I mean, they're

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not saying you bought something and it's
forever not going to be driven. No,

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we're just it's saying that. Let
me see it says Kawazaki is diligently

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pursuing a repair procedure, and we'll
okay, all right, listen, here's

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the here's the question. When does
that become unconscionable? I mean, really,

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when when does it? I think
that it's not unconscionable right now,

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So let's and and this is good. You didn't sit on this a long

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time because I said, oh,
it's only a month, and then I

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would have said to you if you
called a year later, I would have

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said, well, what the hell
did you wait so long for? So

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let's do this. Let's give this
to Deputy Chopper. What we'll do is

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have one of our people call the
dealer and we'll call Kawasaki. Do you

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have a contact at Kawasaki you've been
talking to we We don't have a contact.

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I have a phone number though it's
eight six six. Well, hold

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on, give it to Chopper.
Give it to Chopper. Did you talk

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to a particular person at all?
No? Okay, they didn't give me

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all right, why don't you hold
on? And uh Kachina get that over

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to Deputy Chopper and I'll mark that
down as pending and working with him.

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Three oh three seven one three talk
three oh three seven one three eight two

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In a way, I mean you actually

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three oh three nine two zero sixteen
twenty two. Hey Tomarks, you know

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here three oh three seven one three
talks seven one three eight two five five.

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By the way, when that woman
called in about her at here Kawasaki,

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I got a text here, says
tom My. Buddy is a service

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writer at a huge ATV dealerships and
things like this very common not being able

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to get parts. So a lot
of people are going through this. I

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have another text, and I got
to check out to see if it's true.

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They say the Swiss Army Knife has
decided, in the sake of being

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woke, to take the blades off
of their knife. That's true. So

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it's just going to be called a
Swiss Army thin and a jigger. I

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don't know what the hell is it
going to be called. No, they're

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still going to keep the name,
I understand, but they're taking the actual

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knife. Come on off of it. I don't go. Come on.

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The next thing you're going to tell
me is that a Burly Beer is going

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to set is going to have a
transgender spokesperson. Come on, well,

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I can tell you that the Boy
Scouts of America are no longer the boy

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Scouts. No, I know,
hey, listen, the world's changing.

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By the way, when I used
to be a hippie, I dreamed of

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times like this. I don't know
what the hell happened to me. No,

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actually, I actually didn't change any
of my beliefs. I didn't.

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I mean, I mean, I
got maybe more sensible about things, but

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I thought the government sucked. I
thought big pharmacia, you know, I

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went all through that, and then
I became I was ultra liberal then and

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now I'm considered ultra conservative. I
don't even understand, well, not ultra

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but somewhat. I consider myself balanced. Let's talk about that other thing I

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talked about. I didn't mean to
throw shots at Dylan Mold whatever the hell

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Dylan's name is. But and I
don't mind Dylan. I think Dylan's very

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actually entertaining. But I just wanted
to bring this up real quick. Do

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you know that bud Light and bud
Wiser never recovered ever, never recovered from

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that? Is that? I mean
I find that shocking. I mean there

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revenue was down. I mean,
this is giant we're talking about in the

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first quarter, down ten percent of
twenty twenty four, and bud Light hit

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the skids. Bud Light hit the
skids. You know, they hired Peyton

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Manning to try to bring him out, you know that. Did you see

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his commercials? And then they also
are sponsoring the was the Fights, you

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know, the Ultimate Ultimate Fighting Challenge. I guess they thought that might bring

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him some macho people, but nope, not working. Dylan Mulvaney was the

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death knil for that company. What
do you think do you think they regret

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it? Or do you think,
hey, we took a stand. We

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wanted to celebrate diversity and inclusion.
What do you think? I mean?

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I don't know. I think,
as I've said before, companies should concentrate

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on their products and their services and
their stockholders. I'm not kidding, by

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the way, and when I say
products and services, that's consumer centric,

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and then stockholders that's what they should
do. I don't want them taking stands.

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I mean, how can they?
They got millions of stockholders, So

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what do you do? Or hundreds
of thousand, whatever there is you have

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outstanding stock? Do you know what
they feel? You don't know what your

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stockholders feel one way or the other. It's better to be neutral. I

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don't see how you cannot be Bennett. What's going on? Hi? I'm

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Tom Bennett. Good morning, Tom. What's happening. I've got a phone

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number. It keeps trying to call
me, and there's a friend of mine

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and it's blocked. No wait,
wait, the phone number is blocked that

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that keeps calling you? No mine. The person that's calling me says,

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my number is blocked from them sending
the calls through. Well, how does

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your okay, Bennett, how does
your friend know that the person trying to

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call you is blocked? He gets
a recording on his phone that this number

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is blocked. Oh you mean when
he tries to call you. Your friend

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is trying to call you and he
gets a he gets a message? Correct?

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Did you block his number by mistake? You can do that with fat

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fingers. You know I may have
done that, top. I think that's

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what you did. You know that
actually is not as difficult as you think.

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You might have been on his contact
and all it takes is one thumb

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on that thing. So what kind
of phone do you have? It's just

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a regular two line telephone. Well, what I mean is are you talking

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about your cell phone? It's a
cell phone? Right? No? No,

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00:15:46.679 --> 00:15:50.200
no, no, it's my home
phone number. Well how did you

204
00:15:50.279 --> 00:15:52.639
No? No, No, then
I'm wrong. You don't block a home

205
00:15:52.879 --> 00:15:58.720
You don't block people from your home
that easily. That I don't understand.

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00:16:00.000 --> 00:16:03.759
Why do you still have a landline? I'm just curious. Well, I

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00:16:03.799 --> 00:16:07.480
worked for him for thirty three years
when they were a half way decently Wait

208
00:16:07.519 --> 00:16:11.519
wait, wait, who'd you work
forbid it. I worked for Mountain Bell.

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00:16:11.720 --> 00:16:17.600
Oh my god. Yeah, long
time ago. As Lily Tomlin says,

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00:16:17.639 --> 00:16:21.639
it was the phone company where the
phone company she was, you know,

211
00:16:22.039 --> 00:16:23.759
and you were snobby like that too, weren't you. You just said

212
00:16:23.759 --> 00:16:26.759
it. You just said when we
were something, you were on top of

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00:16:26.799 --> 00:16:30.960
the hill. Hey, get rid
of the damn phone. But no,

214
00:16:30.120 --> 00:16:34.039
I don't know why it's blocked.
Now do other people get that when they

215
00:16:34.039 --> 00:16:38.120
call you? No, just this
one person that's a good friend of mine.

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00:16:38.240 --> 00:16:42.559
Can somebody tell me? I don't
even know how to unblock a phone

217
00:16:42.639 --> 00:16:48.720
on a landline. Who's your provider
centry link? I'll look it up for

218
00:16:48.759 --> 00:16:52.639
you. Just hold on all right, three oh three, hold on three

219
00:16:52.679 --> 00:16:56.320
all three seven one three talk seven
one three eight two five to five.

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00:16:56.080 --> 00:17:03.559
Alexandria, what's happening? Hello?
Hey, what's happening? Do people call

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00:17:03.640 --> 00:17:08.400
you Alex? They call me Alex. That's a cool No. I think

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00:17:08.400 --> 00:17:11.400
that's a cool name. That's why
I asked. I almost called my name

223
00:17:11.440 --> 00:17:17.519
my daughter that, but we opted
for Dulce Adulce instead. I like that

224
00:17:17.640 --> 00:17:19.160
name, but no one has that
name. So anyway, So Alex,

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00:17:19.200 --> 00:17:27.720
what's going on? So I currently
live Haven one two four Eastlake Station Apartments

226
00:17:27.960 --> 00:17:36.079
and what is it called east Lake
East Lake Station Apartments? Yes, okay,

227
00:17:37.000 --> 00:17:41.319
what can we do for you?
I'm currently going through issues with breaking

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00:17:41.359 --> 00:17:45.400
my lease? Okay? How long
is your lease? How long is it?

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00:17:45.519 --> 00:17:48.960
So? My lease when I signed
it was an eighteen month lease.

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00:17:49.119 --> 00:17:53.240
I currently still have thirteen months left
in my lease. Okay. Did you

231
00:17:53.319 --> 00:17:59.960
sign it alone? Yes? Okay, So why do you want to bring

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00:18:00.759 --> 00:18:07.839
so for the last I've lived here
for over a year and what made me

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00:18:08.000 --> 00:18:11.400
sign my lease was there was no
other available. Like again, wait a

234
00:18:11.480 --> 00:18:15.440
minute, you said you you said
you signed an eighteen month lease and how

235
00:18:15.440 --> 00:18:19.599
many months you have left? Thirteen? Well, that doesn't make mathematical sense.

236
00:18:19.640 --> 00:18:23.119
You you said you lived there a
year, that then you would only

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00:18:23.200 --> 00:18:30.079
have Oh so you lived there a
while first before signing the lease. No,

238
00:18:30.160 --> 00:18:34.519
I've lived here and then I signed
the lease again. Okay, got

239
00:18:34.559 --> 00:18:37.559
it? I got it? Okay, So now you got thirteen months left?

240
00:18:37.799 --> 00:18:45.079
And so what's the problem. So
I have been dealing with cockroaches that

241
00:18:45.119 --> 00:18:52.279
throughout my entire apartment because I'm not
the only tenant that have had these issues,

242
00:18:52.759 --> 00:18:57.039
and I've talked to previous apartment places
around this building, and they've had

243
00:18:57.079 --> 00:19:02.519
people move into their complexes due to
these issues. You know, Alex,

244
00:19:03.559 --> 00:19:10.519
this state used to be a landlord
state, meaning that tenants had little or

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00:19:10.519 --> 00:19:15.279
no rights, But that's really changed
a lot. There are a lot of

246
00:19:15.319 --> 00:19:21.559
habitability standards that you can enforce and
you can make now that may not get

247
00:19:21.599 --> 00:19:25.519
you out of the lease, but
it can get you out of the cockroaches

248
00:19:25.559 --> 00:19:29.279
possibly. But I want to know
something, and this is really I really

249
00:19:29.319 --> 00:19:32.680
want to know this before we contact
your landlord or try to help you.

250
00:19:33.039 --> 00:19:37.480
Do you just want out and this
is an excuse? Or would you stay

251
00:19:37.640 --> 00:19:42.119
if the cockroach problem went away?
No? I want out. I have

252
00:19:42.279 --> 00:19:48.079
pictures, I have evidence. Well, you want out because why In other

253
00:19:48.119 --> 00:19:52.319
words, let's just theoretically, if
we could get rid of the cockroaches,

254
00:19:52.359 --> 00:19:57.839
you would still want out. Yes, because they've gone through three different managers

255
00:19:57.880 --> 00:20:06.039
within the last year and they're maintenance. They don't do any ma. You

256
00:20:06.160 --> 00:20:11.160
just don't like the place anymore.
Correct, Okay, I get you,

257
00:20:11.920 --> 00:20:14.839
But I see that's what I want
to know, rather than attack them on

258
00:20:14.880 --> 00:20:18.680
the cockroaches and say you better fix
the problem, because we've actually been successful

259
00:20:18.720 --> 00:20:23.200
before making people address problems, but
if you want out anyway, First and

260
00:20:23.240 --> 00:20:26.839
foremost, let me just ask you
a simple question. Are there any termination

261
00:20:27.000 --> 00:20:33.920
provisions in the contract? Yes,
but I'm a single mother, so I

262
00:20:33.960 --> 00:20:40.480
wouldn't be able to What are they
requiring to break the lease that I would

263
00:20:40.559 --> 00:20:45.119
have to pay the full? Well, then that's not an out. They

264
00:20:45.200 --> 00:20:48.160
want you to pay all your rent
and then you can get out. Yes,

265
00:20:48.480 --> 00:20:53.079
come on, Okay, So you
have how many kids? I have

266
00:20:53.160 --> 00:20:59.319
two? Okay? How old?
I have? Eighteen months? Or yeah?

267
00:20:59.400 --> 00:21:02.160
I have an eight month old and
then I have a three year old,

268
00:21:02.200 --> 00:21:06.480
so they're babies. Oh my gosh. So did you find another place?

269
00:21:07.599 --> 00:21:11.000
I did, and I had to
cancel that because they're not letting me

270
00:21:11.000 --> 00:21:15.319
out of this slease. Now,
when you said you had to cancel it,

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00:21:15.359 --> 00:21:19.359
can you get it back or not? I don't know. Now I

272
00:21:19.400 --> 00:21:25.519
want to ask some very practical questions. I have ideas. It may not

273
00:21:25.640 --> 00:21:29.160
be easy, it might be let's
just figure this out. Hold on,

274
00:21:29.640 --> 00:21:33.039
I'm Tom Martine. Three O three
seven to one three talk. We will

275
00:21:33.039 --> 00:21:34.839
come back to you and anyone else
who calls give us a call. Three

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285
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out now three all three seven seven to

286
00:22:19.519 --> 00:22:23.279
one help. You'll think you're his
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00:22:23.319 --> 00:22:27.839
real estate Man dot com to list
your home with Remax Alliance three oh three

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00:22:27.960 --> 00:22:37.000
nine two zero sixteen twenty two.
Hi Tom Martino, you're troubleshooter three oh

289
00:22:37.039 --> 00:22:41.920
three seven one three talk three oh
three seven one three eight two five five

290
00:22:41.839 --> 00:22:48.720
Bennett back to him, then to
Alexandria uh Ben because I told Bennett I

291
00:22:48.720 --> 00:22:55.039
was looking something up Bennett on your
phone. If you want to unblock,

292
00:22:55.920 --> 00:23:00.000
just take the the Do you have
any other numbers blocked by the way,

293
00:23:00.039 --> 00:23:03.519
Tom not to my knowledge? Okay, then then just turn off. The

294
00:23:03.559 --> 00:23:10.960
easiest thing is to turn off blocking
completely. Okay, you know how to

295
00:23:10.960 --> 00:23:12.839
do it? No, I don't. All right, here's what you're gonna

296
00:23:12.880 --> 00:23:17.200
do. You're gonna hang up.
When you hang up, you're gonna pick

297
00:23:17.240 --> 00:23:21.960
it up and you're going to hit
when you hear the dial tone, you're

298
00:23:22.000 --> 00:23:26.279
going to hit star eight zero,
and then you're going to hang up.

299
00:23:29.440 --> 00:23:34.559
Okay, then have him try it
now. If that doesn't work, then

300
00:23:34.599 --> 00:23:41.759
you're going to try this one star
one one eight zero one one eight zero.

301
00:23:42.079 --> 00:23:47.599
Yeah, first try eight star eight
zero okay, and if that doesn't

302
00:23:47.599 --> 00:23:51.200
and then then you just hang up. You might get an acknowledgement. Then

303
00:23:51.279 --> 00:23:53.680
if that doesn't work, when if
he still can't call you, then it's

304
00:23:53.720 --> 00:23:57.720
star one one eight zero. Now
listen to this. If that's according to

305
00:23:57.759 --> 00:24:00.880
centrally, so that's how you turn
it off. Try it and let me

306
00:24:00.960 --> 00:24:04.480
know. Three oh three seven one
three talks seven one three eight two five

307
00:24:04.519 --> 00:24:08.000
five Alexandria, she said. Alex
says listen, I've been I'm in an

308
00:24:08.000 --> 00:24:11.599
apartment. I'm sick and tired of
a two little kids. I want to

309
00:24:11.880 --> 00:24:15.240
uh, I want to move.
I want to get out of here.

310
00:24:15.960 --> 00:24:19.960
And she says there's cockroaches, problems
and other problems. And then she said,

311
00:24:19.960 --> 00:24:23.119
I can't afford the uh. They
want me to keep paying even if

312
00:24:23.119 --> 00:24:26.000
I leave. So, Alex,
there are a number of things to do.

313
00:24:26.200 --> 00:24:32.200
Here's the first one. Did you
ask them can I get out of

314
00:24:32.240 --> 00:24:38.920
the lease? Yes? And what
did they say? She told me that

315
00:24:40.000 --> 00:24:42.720
she needs to speak to her higher
up. Okay, and when was that?

316
00:24:45.200 --> 00:24:49.359
That was last week on a Monday. Okay. Now I'm going to

317
00:24:49.400 --> 00:24:52.279
ask some personal questions. Do you
have any money saved in the bank or

318
00:24:52.279 --> 00:24:57.960
do you own anything of any value? I do have many saved in the

319
00:24:57.960 --> 00:25:03.079
bank, and well how much I'm
just curious how much? If that's a

320
00:25:03.119 --> 00:25:07.559
bit personal. No, But we
don't know you, and there's a reason

321
00:25:07.559 --> 00:25:08.720
I'm asking. I want to help
you. I mean truly, Alex,

322
00:25:08.759 --> 00:25:11.960
we don't It's not like we can
go and access your account. We don't

323
00:25:11.960 --> 00:25:15.960
know your last name. I'm just
curious. Let me ask you this is

324
00:25:15.960 --> 00:25:21.480
it? Is it more than ten
thousand or less than ten thousand, less

325
00:25:21.480 --> 00:25:25.160
than ten thousand? Okay, now
is it between five and ten? There's

326
00:25:25.200 --> 00:25:30.759
a reason I'm asking I promise you
this. Yeah, I would say between

327
00:25:30.799 --> 00:25:37.119
five and ten. Okay, Now
what I suggest you do? Since there

328
00:25:37.200 --> 00:25:41.359
are no lawsuits or anything going on
at this point, I would I would

329
00:25:41.440 --> 00:25:49.559
ditch that money? And what is
your income? When I say ditch that

330
00:25:49.640 --> 00:25:52.480
money, I mean put it in
your mother's name or something. But tell

331
00:25:52.519 --> 00:25:57.400
me, tell me what your income
is. I make sixteen hundred weekly,

332
00:25:59.400 --> 00:26:11.200
sixteen one hundred what okay? Shoot, so you make approximately eighty thousand a

333
00:26:11.319 --> 00:26:15.200
year? Yes? What do you
do for a living? Because I was

334
00:26:15.240 --> 00:26:18.599
trying to figure out if you walked
away what they would do to you.

335
00:26:18.599 --> 00:26:22.960
You have enough money to no no, no, no, that you make

336
00:26:22.079 --> 00:26:27.279
enough money that they may they may. I want to garnish your wages and

337
00:26:27.279 --> 00:26:30.759
stuff. I'm trying to figure out
a way we could squeeze them to let

338
00:26:30.759 --> 00:26:34.559
you out of it, thinking they're
not going to get anything. What do

339
00:26:34.599 --> 00:26:41.680
you What kind of work do you
do currently? I work for the Rclian

340
00:26:41.759 --> 00:26:48.000
Scaping, so I am an assistant
and I work in that. Okay,

341
00:26:48.400 --> 00:26:52.960
now that's that's good. Because that's
not that's not exactly an industry where you

342
00:26:52.000 --> 00:26:56.240
would get in trouble. A lot
of industries won't let you do anything.

343
00:26:56.279 --> 00:26:57.799
But but I don't think you're going
to be a walk away. No,

344
00:26:59.039 --> 00:27:03.039
I don't think you're eligib for walk
What about the fact that I've repeatedly reported

345
00:27:03.039 --> 00:27:07.279
this situation, So now this is
called now what we're talking about the next

346
00:27:07.279 --> 00:27:11.400
one? You're not a walk away, So let's talk about the next one,

347
00:27:11.400 --> 00:27:15.480
which would be a constructive eviction.
That's what you're talking about, meaning

348
00:27:15.000 --> 00:27:19.440
that they're not doing anything and you've
reported them, and there is truly a

349
00:27:19.480 --> 00:27:25.480
way to do that. Okay,
Now what you would do there are certain

350
00:27:25.559 --> 00:27:30.000
steps you have to take, and
they might be too detailed to go into

351
00:27:30.079 --> 00:27:36.480
right now, but what you need
to do is, in general, you

352
00:27:36.599 --> 00:27:40.039
need to let the landlord know what
you've done. Now you give them one

353
00:27:40.039 --> 00:27:45.000
final notice and saying I've complained time
and time again, and then under laws

354
00:27:45.039 --> 00:27:48.240
of habitability, I'm giving you constructive
notice and again I don't want to do

355
00:27:48.279 --> 00:27:52.359
this. Go on AI or somebody
and figure out how to write a constructive

356
00:27:52.400 --> 00:27:56.240
eviction letter. But what you do
is you let them know that you're giving

357
00:27:56.240 --> 00:27:57.920
them one final effort to get rid
of this stuff, and they're not going

358
00:27:57.960 --> 00:28:00.880
to be able to You're going to
give you say I've been complaining for three

359
00:28:00.920 --> 00:28:07.759
months or whatever, or I declare
this at least terminated and I will be

360
00:28:07.880 --> 00:28:11.720
moving as of and then you have
to literally hope they don't command to you,

361
00:28:11.799 --> 00:28:17.359
and you're going to declare it a
constructive eviction. Now, again,

362
00:28:17.839 --> 00:28:22.319
this is something that has risks to
it because they might try to challenge it.

363
00:28:22.720 --> 00:28:26.440
But here's the good news. In
this state, they've really been I

364
00:28:26.720 --> 00:28:33.000
mean, I have mixed feelings on
this because I think in some cases renters

365
00:28:33.039 --> 00:28:37.680
take advantage of landlords. But this
state is very, very tenant friendly right

366
00:28:37.720 --> 00:28:45.279
now, and I don't think if
you can show and document problems that have

367
00:28:45.319 --> 00:28:48.440
not been addressed, I don't think
they're going to give you a hard time.

368
00:28:48.720 --> 00:28:52.839
Now it's called the constructive eviction.
But before you do any of that,

369
00:28:53.720 --> 00:28:59.880
I want to have one of our
people call management and see it.

370
00:29:00.039 --> 00:29:04.559
They'll just do this in the friendly
way, because once they know we're involved,

371
00:29:06.480 --> 00:29:08.920
they might just say, you know
what, we'll let her out.

372
00:29:10.279 --> 00:29:14.359
You may have to pay something,
So who should we give this to do?

373
00:29:14.400 --> 00:29:21.000
You think Kachina Dollar, I think
Deputy Dollar. I think this would

374
00:29:21.039 --> 00:29:26.720
be good for Dollar to call them
and lean on them a little. Yeah,

375
00:29:26.960 --> 00:29:30.519
So you hold on and we'll try
to help you. Here. Do

376
00:29:30.599 --> 00:29:38.119
you have the evidence you talked about? I do, okay, And I

377
00:29:38.359 --> 00:29:42.599
even emailed it to them and she
said she's received it. Okay. Good.

378
00:29:42.880 --> 00:29:47.839
Now you're going to you're gonna wait
for us, and then after that

379
00:29:47.880 --> 00:29:51.079
you're going to do the constructive eviction
if we can't help. But I think

380
00:29:51.119 --> 00:29:55.200
the combination of the two might pressure
them a little. I mean, why

381
00:29:55.519 --> 00:29:57.960
they can rent that place out again. I don't know why they're gonna you

382
00:29:59.000 --> 00:30:03.319
know, hold on and we'll have
Kachina get your information. Three oh three

383
00:30:03.759 --> 00:30:07.839
seven one three eight two five five. Hey will help any way we can.

384
00:30:08.359 --> 00:30:11.000
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390
00:30:41.839 --> 00:30:45.960
paying too much your coverage at dozens
of insurance companies find out now three oh

391
00:30:45.000 --> 00:30:48.480
three, seven to seven to one
help. You'll think you're his only customer

392
00:30:48.519 --> 00:30:52.160
when you choose Frank durand the real
estate Man dot com to list your home

393
00:30:52.359 --> 00:30:59.880
with Remax Alliance three oh three nine
two zero sixteen twenty two. You know

394
00:31:00.119 --> 00:31:06.400
here. Welcome to the show.
All right, So Jeff, you have

395
00:31:06.519 --> 00:31:10.279
an issue with a house. Now? Is this your home you're building?

396
00:31:11.880 --> 00:31:15.400
Oh? No, I lived.
I lived for three years in Denver in

397
00:31:15.440 --> 00:31:18.440
a little nineteen twenty seven bungalow.
I'm the second owner. And you know

398
00:31:18.480 --> 00:31:23.039
what's happened in Denver. They're scraping
off the little house next to me with

399
00:31:22.359 --> 00:31:27.640
a big company that's coming into Donky's
fancy homes. They sprink this house next

400
00:31:27.640 --> 00:31:32.000
door, put up a giant one. Yeah. Yeah, they're they're called

401
00:31:32.240 --> 00:31:37.359
they're called infill projects. They're coming
in and replacing homes instead of getting new

402
00:31:37.359 --> 00:31:42.200
subdivisions. Yeah. And they went
from like a little home to a three

403
00:31:42.240 --> 00:31:48.160
million dollar home. And when they
did it, what neighborhood is what neighborhood

404
00:31:48.240 --> 00:31:52.480
is it? To Wash Park?
Wash Park? That is one of the

405
00:31:52.640 --> 00:31:56.480
biggest areas for infill. I swear
to god, they're knocking them all down.

406
00:31:57.440 --> 00:32:00.440
Yeah that's I love my little house. And I g I said of

407
00:32:00.519 --> 00:32:05.880
the second owner. And when they
they took down a tree and damage that

408
00:32:06.039 --> 00:32:09.240
was next to me. Do you
know that you're when was your house built?

409
00:32:09.279 --> 00:32:14.720
Did you say nineteen twenty seventeen?
You want to know something, man?

410
00:32:15.000 --> 00:32:20.279
You know you know what I'm going
to say, your house, your

411
00:32:20.559 --> 00:32:24.000
lot's worth more than your house.
I know that, Tom. I love

412
00:32:24.039 --> 00:32:29.240
the house, but the house is
not worth money. The ways worth money

413
00:32:29.319 --> 00:32:31.400
is. Tell me, I'm so
familiar with that area because we walked there

414
00:32:31.440 --> 00:32:35.839
a lot in. I don't want
your address, but what air? Which

415
00:32:35.880 --> 00:32:42.720
side of the park East Wash Park? Yeah, that's the best side going

416
00:32:42.759 --> 00:32:45.920
away and they're putting me. Yeah
it was really lucky, Tom. I

417
00:32:45.960 --> 00:32:49.839
only think I was smart. So
are you right on the street, right

418
00:32:49.880 --> 00:32:52.839
on the park or are a few
streets over? Oh no, I'm half

419
00:32:52.880 --> 00:32:55.400
a myle way from the park,
you know. Oh okay, I thought,

420
00:32:55.440 --> 00:32:59.960
okay, all right, So anyway, so what's going on? Are

421
00:33:00.079 --> 00:33:04.200
you having a problem with the house
next door with the builder. Yeah,

422
00:33:04.240 --> 00:33:07.400
well the builder has built the home
and they've sold it. And during the

423
00:33:07.480 --> 00:33:09.839
time that they're building it, you
know, they did the demolition and cracks

424
00:33:09.839 --> 00:33:14.559
started helping me to have an old
labin plaster house. And I took pictures

425
00:33:14.559 --> 00:33:17.079
and told them that they said they'd
fix it. They've acknowledged it. I

426
00:33:17.079 --> 00:33:21.039
had a well, what was they
what were they going to fix? What

427
00:33:21.079 --> 00:33:24.160
were they going to fix? Then
they're going to fix a cracks that were

428
00:33:24.200 --> 00:33:29.039
in like there were cracks that went
from like my windows to the ceiling and

429
00:33:29.160 --> 00:33:31.279
literally almost every door of the house. When they did the demolition, there

430
00:33:31.359 --> 00:33:36.240
was like, oh, hello,
Jeff, Jeff, Jeff, they're Jeff.

431
00:33:36.319 --> 00:33:42.839
They're never ever going to take that
on ever ever. Oh and I'm

432
00:33:42.880 --> 00:33:45.839
going to tell you why. Goodness, let me let me tell you why,

433
00:33:45.440 --> 00:33:49.519
because they're going to take on a
can of worms with an old house.

434
00:33:49.519 --> 00:33:51.920
They're not going to take that on. But I will tell you what's

435
00:33:51.960 --> 00:33:54.880
going on. Hold on, okay, I want to continue this discussion and

436
00:33:54.960 --> 00:34:00.000
figure out what they told you.
The latest three O three seven one three

437
00:34:00.079 --> 00:34:02.160
talk seven one three eight two five
five listen. I'd be pissed too.

438
00:34:02.279 --> 00:34:05.440
You're you're living in a home line
in your own business. Now, all

439
00:34:05.440 --> 00:34:07.440
of a sudden, you got cracks
all over. We'll talk about that and

440
00:34:07.480 --> 00:34:15.039
more coming up on the Troubleshooter Show. Go with a sure thing Denver's best

441
00:34:15.079 --> 00:34:19.119
roofer Excel Roofing dot com. You
don't pay a cent until you're content.

442
00:34:20.719 --> 00:34:27.239
Please time for an insurance check up
free, no obligation comparison call Compass Insurance

443
00:34:27.400 --> 00:34:30.559
paying too much your coverage at dozens
of insurance companies find out now three oh

444
00:34:30.559 --> 00:34:35.320
three seven seven to one help.
You'll think you're his only customer when you

445
00:34:35.400 --> 00:34:38.559
choose Frank durand the real estate Man
dot com to list your home with Remax

446
00:34:38.599 --> 00:34:52.719
Alliance three oh three nine two zero
sixteen twenty two rip news So you don't

447
00:34:52.760 --> 00:35:05.039
have run anxious? Is gonna help? Come man, This is the Troubleshooter

448
00:35:05.159 --> 00:35:10.440
Show. No Tom Martino, Hi, Tom Martino here, Welcome to the

449
00:35:10.480 --> 00:35:15.719
show. Three three seven one three
talk three oh three seven one three eight

450
00:35:15.719 --> 00:35:20.280
two five five. Welcome. This
is the only show of it's kind.

451
00:35:20.360 --> 00:35:22.880
Let's get to the phones and try
to solve your problems. Welcome one and

452
00:35:22.960 --> 00:35:30.800
all. Whether you are downloading and
streaming or podcasting or whatever. We actually

453
00:35:30.880 --> 00:35:36.079
have a giant download audience. I'm
pretty good streaming, streaming or just diehard.

454
00:35:36.119 --> 00:35:39.239
So they're good people and they comment
instantly, so I get an idea

455
00:35:39.880 --> 00:35:44.199
of what people are thinking. But
I don't think and I think it's safe

456
00:35:44.239 --> 00:35:50.840
to say that the streaming audience cannot
reflect my overall audience. I think that's

457
00:35:50.880 --> 00:35:52.960
safe to say. I mean,
if they did, I think I'd be

458
00:35:52.960 --> 00:35:58.360
a little upset right now. I
think that if I thought the morons reflected

459
00:35:58.360 --> 00:36:01.599
the general pop then I'd have to, Uh, I don't know, I

460
00:36:01.760 --> 00:36:07.639
have to do something drastic. I
would. I would have to probably What

461
00:36:07.679 --> 00:36:13.000
would I have to do if what
do you think for my studio? If

462
00:36:13.000 --> 00:36:16.159
this ever if I ever knew,
if somebody said, yes, they are

463
00:36:16.239 --> 00:36:21.000
direct reflection of your actual audience and
what they're thinking is what they're thinking,

464
00:36:21.639 --> 00:36:32.639
I think I would. I would
have to. Anyway, let's talk to

465
00:36:32.760 --> 00:36:37.599
Jeff about this house now. Jeff, you when we left off, here's

466
00:36:37.599 --> 00:36:39.960
bottom line they did. When did
they do? By the way, this

467
00:36:40.280 --> 00:36:44.599
demolition they did demolition next door to
him to build a new house. He's

468
00:36:44.639 --> 00:36:47.639
in wash Park area, has an
old house now his house is experiencing some

469
00:36:47.719 --> 00:36:53.159
structural problems. When did they do
that demolition? They did almost two years

470
00:36:53.199 --> 00:36:57.719
ago. Tom, they sold the
house a year ago now to the day.

471
00:36:57.840 --> 00:37:00.280
Just so you know your time,
your time's going to run out for

472
00:37:00.280 --> 00:37:04.280
a lawsuit, which is ultimately what
you have to do if they don't voluntarily

473
00:37:04.320 --> 00:37:07.679
do anything. But Jeff, let
me give you some reality here. Okay,

474
00:37:07.400 --> 00:37:14.800
if your house, if their construction
was normal and their demolition was normal,

475
00:37:15.639 --> 00:37:22.960
meaning they did nothing negligent, just
the fact just because they did it

476
00:37:22.039 --> 00:37:30.119
doesn't make them responsible. They may
be the cause, but not liable.

477
00:37:31.039 --> 00:37:37.119
The difference between causation and liability.
What's that? That seems funny to me

478
00:37:37.239 --> 00:37:42.039
because they you know, there was
lots of vibration. That's a house that

479
00:37:42.159 --> 00:37:45.719
was walcased. I I'm not saying
they're not liable. Here's what I'm saying.

480
00:37:45.000 --> 00:37:49.840
Here's what I'm saying. Let's let's
in order to get points across,

481
00:37:49.840 --> 00:37:53.360
I usually exaggerates. Let me exaggerate. If they put dynamite in the house

482
00:37:53.400 --> 00:37:58.760
next to you, then they would
be liable. If they used a normal

483
00:37:58.880 --> 00:38:06.519
piece of equipment, with normal vibration
and normal construction, They're not liable because

484
00:38:06.599 --> 00:38:09.440
it's assumed that they can do that. They're not being negligent, they're not

485
00:38:09.559 --> 00:38:15.800
being reckless, they're not being they're
just not okay. And let me give

486
00:38:15.840 --> 00:38:20.360
you another Let's say a big truck
drove by and cracked your house. I'm

487
00:38:20.400 --> 00:38:25.360
saying normal now, I'm not talking
about abnormal or negligent. Now, if

488
00:38:25.360 --> 00:38:30.760
someone builds a house next to you
and it does damage to yours, just

489
00:38:31.039 --> 00:38:37.920
because you have an old house,
it is not their problem. I hope

490
00:38:37.960 --> 00:38:43.239
you understand what I'm saying. I'm
not saying that they did not cause it.

491
00:38:43.920 --> 00:38:50.400
They probably did, but were they
negligent? That's the difference. I

492
00:38:50.400 --> 00:38:53.519
mean, if you had an a
carton house and it caused damage, it's

493
00:38:53.559 --> 00:38:57.960
an a carton house. If you
have a nice house and it doesn't cause

494
00:38:58.039 --> 00:39:01.639
damage, what we need to discern. And Jeff, did they commit negligence?

495
00:39:01.920 --> 00:39:08.079
Were they reckless in what they did? I don't know, because what

496
00:39:08.159 --> 00:39:13.519
I know is that when they were
taking apart the foundation, that's what they

497
00:39:13.519 --> 00:39:15.559
were crashing it with like one of
those big things that has a stoop on

498
00:39:15.559 --> 00:39:19.880
the end, and dropping the big
things of concrete on the ground and in

499
00:39:19.920 --> 00:39:22.000
the truck. And that's when the
house was rocking and rolling. I did

500
00:39:22.000 --> 00:39:27.559
the house next did the house on
the other side the crack? Well,

501
00:39:27.559 --> 00:39:30.920
the difference is is I've got old
labin plaster in the house next door.

502
00:39:30.920 --> 00:39:32.559
Didn't crack the house on the other
side of me. Jeff, you just

503
00:39:32.639 --> 00:39:37.960
answered the question, didn't you Did
the house cracker because it's old or did

504
00:39:37.000 --> 00:39:44.480
it crack because they did something wrong? I think it's because they had lots

505
00:39:44.519 --> 00:39:49.400
of vibrations that were dropping stuff.
I'm not Jeff. You keep answering the

506
00:39:49.440 --> 00:39:52.000
same thing, and I'm asking the
same thing. I didn't ask if there

507
00:39:52.039 --> 00:40:00.840
was vibration. What I asked is
did they do something wrong? They neglige

508
00:40:00.880 --> 00:40:06.119
it? I don't know that now. I don't either. By the way,

509
00:40:06.159 --> 00:40:07.880
I don't either, and I don't
pretend to knowh in this case.

510
00:40:07.920 --> 00:40:14.800
But let me just put it to
you this way. Let's say that they

511
00:40:14.840 --> 00:40:19.519
weren't negligent. Let's not say anything. Let's just say this, by your

512
00:40:19.559 --> 00:40:25.920
scenario, if you have an old
house with plaster and any kind of vibration

513
00:40:27.000 --> 00:40:31.400
would crack it, are you saying
on that count, then no one should

514
00:40:31.519 --> 00:40:38.039
ever do construction around you because of
it. Now, But it's my house

515
00:40:38.119 --> 00:40:42.280
has had We've had construction in the
neighborhood and it's been here for you know,

516
00:40:42.599 --> 00:40:45.000
since nineteen twenty seven. It's not
had cracks. And actually when I

517
00:40:45.079 --> 00:40:49.239
told them about it, they said
they would fix it. Well, you

518
00:40:49.280 --> 00:40:52.400
know what, they didn't create a
contract with you, but they said they

519
00:40:52.440 --> 00:40:54.960
would fix it. So now if
I call them, will they say,

520
00:40:55.039 --> 00:40:59.280
yes, we said we would fix
it and we will fix it. Or

521
00:40:59.320 --> 00:41:01.480
will they say we never said that, or will they say I don't know

522
00:41:01.519 --> 00:41:05.679
who said that, but whoever it
was didn't have authority to say it.

523
00:41:05.760 --> 00:41:10.719
What do you think they'd respond,
Well, the owner of the company said

524
00:41:10.760 --> 00:41:15.840
that the manager would take care of
it, and I think what they were

525
00:41:15.880 --> 00:41:20.360
thinking, They're going to come in
and plaster over that stuff. Now hasn't

526
00:41:20.360 --> 00:41:24.920
been getting worse or is it the
same? It happened and it got worse

527
00:41:24.960 --> 00:41:29.239
for about a month, and then
after that it's been stable. I actually

528
00:41:29.239 --> 00:41:31.159
had found a structural guy come in
and looked at my house and he said,

529
00:41:31.199 --> 00:41:35.039
excellent. What I was just going
to ask that, what did the

530
00:41:35.079 --> 00:41:39.920
structural guy say. The structural guy
said, your foundation is okay, but

531
00:41:40.000 --> 00:41:44.280
he said it even emailed that.
He said that practics are probably from the

532
00:41:44.400 --> 00:41:46.800
vibrations from the construction next door.
I have that an email, and I

533
00:41:46.960 --> 00:41:52.079
should suggest, Jeff, if you
say vibration again, I'm going to shoot

534
00:41:52.119 --> 00:41:58.599
myself because you seem to think that
because there was vibration, they're responsible.

535
00:41:58.719 --> 00:42:02.440
That's what you're saying. Oh well, why would they be responsible for vibration?

536
00:42:02.920 --> 00:42:08.840
Tell me why? Tell me what
is negligent about vibration? Tell me

537
00:42:08.880 --> 00:42:17.280
what you tell me? What is
negligent now excessive vibration or recklessness or negligence,

538
00:42:17.559 --> 00:42:22.599
but normal vibration. I mean,
how you even said the other house

539
00:42:22.639 --> 00:42:25.119
didn't crack. They're not supposed to
say, you know what, forget it.

540
00:42:25.159 --> 00:42:29.440
We can never build here because he
has an old house, therefore will

541
00:42:29.480 --> 00:42:31.679
never be able to build a house. They're allowed to do whatever they want

542
00:42:31.800 --> 00:42:38.639
under normal circumstances. They can't.
It's not their fault if your house could

543
00:42:38.679 --> 00:42:45.119
not sustain normal vibration. When I
say normal, i'm talking normal. If

544
00:42:45.159 --> 00:42:52.840
your house is structurally unsound, it
is not their fault. I'm not saying

545
00:42:52.880 --> 00:42:57.039
it is. Do you understand that. I'm just telling you it is not

546
00:42:57.639 --> 00:43:00.960
automatic. You gotta get that out
of your head. The fact that it

547
00:43:01.159 --> 00:43:10.760
happens doesn't make someone exigent. What
makes someone negligent is recklessness. Now did

548
00:43:10.800 --> 00:43:15.719
they break a law? Maybe I
don't know they did. They did they

549
00:43:15.760 --> 00:43:19.920
follow code? See, we have
to explore this if you want to get

550
00:43:20.000 --> 00:43:22.880
If we're going to call them,
I mean we have to have ammunition.

551
00:43:23.559 --> 00:43:30.039
So right now, what you have
is an old house built in nineteen twenty

552
00:43:30.079 --> 00:43:32.960
seven. By the way, thank
god, you don't have structural problems.

553
00:43:34.199 --> 00:43:37.199
Now, it's just cosmetic. So
those jerks should fix it out of a

554
00:43:37.280 --> 00:43:42.639
courtesy because it's just cosmetic. And
maybe that's why they said they would take

555
00:43:42.679 --> 00:43:45.679
care of it. So we can
have someone call them and say, look,

556
00:43:45.199 --> 00:43:49.840
be a good neighbor. You built
a damn house. How about just

557
00:43:51.559 --> 00:43:54.519
helping them replaster because that's really all
you need, right, That's all you

558
00:43:54.559 --> 00:44:00.360
need is to cover up the cracks. Right. I actually have lavin laster

559
00:44:00.440 --> 00:44:02.320
guys come by and say, here's
a big for it. And I hadn't

560
00:44:02.360 --> 00:44:07.280
come by, and we got paint. Quote and they damaged the lawn from

561
00:44:07.280 --> 00:44:13.760
the tree. Well it was for
the the labin. Plaster was just the

562
00:44:13.800 --> 00:44:15.000
whole thing. Man, Just give
me the idea. I don't need to

563
00:44:15.039 --> 00:44:21.159
know a detail. How much was
it all seven, including lawn and cracks

564
00:44:21.199 --> 00:44:29.800
and paint including what including the cracks, labin plaster and paint. And they

565
00:44:29.840 --> 00:44:34.800
also have damaged the lawn in a
way that still has some How did they

566
00:44:34.880 --> 00:44:38.639
damage the lawn? How did they
damage the lawn? I had? I

567
00:44:38.679 --> 00:44:43.199
had? They had a tree on
their property that came over into my property

568
00:44:43.199 --> 00:44:45.199
a lot. It was a one
hundred year old Cyprus loose bruce. Sorry,

569
00:44:45.280 --> 00:44:51.440
and when they pulled it out,
the roots were still coming into my

570
00:44:51.559 --> 00:44:54.559
lawn and they busted out my sprinkle
system. We fixed that. Yeah,

571
00:44:54.559 --> 00:45:00.880
well they know they should that That
is without question fixed. That is without

572
00:45:01.000 --> 00:45:08.119
questions. You tell me when you're
done, That is without question. Okay,

573
00:45:08.239 --> 00:45:14.559
forget it. Listen. What I'm
going to say is the landscaping should

574
00:45:14.599 --> 00:45:16.559
be taking care of for sure.
The other stuff is up to them.

575
00:45:16.880 --> 00:45:20.920
I think they should be a good
neighbor. I don't know if they will,

576
00:45:21.280 --> 00:45:24.440
because again I'm going to say this
again, you have to show they

577
00:45:24.440 --> 00:45:29.239
were negligent. I don't think they
were. I don't I think with the

578
00:45:29.280 --> 00:45:31.639
tree they were there, there was
a way they could have removed that tree

579
00:45:32.400 --> 00:45:36.320
and not just pull it out and
not wreck your sprinkler. And all of

580
00:45:36.360 --> 00:45:38.960
that. So I think there's a
little there's a little give here, and

581
00:45:39.000 --> 00:45:44.320
what we should do is have someone
call deputy doc. I'd like him to

582
00:45:44.360 --> 00:45:50.360
call the builder. Is it a
well known builder, Jeff. They've done

583
00:45:50.360 --> 00:45:53.400
about thirty it's called Stonecloud and they're
about thirty of these big mansions in the

584
00:45:53.480 --> 00:45:57.719
neighborhood. Yeah, so there.
I don't know that the yeah, yeah,

585
00:45:57.800 --> 00:46:00.440
and they acknowledge that. The thing
that's hard for me is that I

586
00:46:00.440 --> 00:46:04.159
don't know about the legality. But
when they said it, it happened,

587
00:46:04.199 --> 00:46:07.239
They acknowledged it, they said they
would do it, and then they didn't

588
00:46:07.280 --> 00:46:08.760
actually said they were going to send
a little lab and clashing guide it.

589
00:46:09.039 --> 00:46:13.000
I understand, man, I understand. That would rub me. That would

590
00:46:13.079 --> 00:46:15.239
rub me the wrong way too,
It really would. It would rub me

591
00:46:15.280 --> 00:46:19.079
the wrong way. If I think
in terms of if it was my house,

592
00:46:19.119 --> 00:46:21.920
I'd feel exactly the same way.
Now. I don't know if i'd

593
00:46:21.920 --> 00:46:24.639
accuse him of negligence, but i'd
feel pissed off. So let's give this

594
00:46:24.679 --> 00:46:28.719
a deputy doctor call on. Let's
see what happens. Three oh three seven

595
00:46:28.719 --> 00:46:31.079
to one, three eight, two
five five. We have a lot more

596
00:46:31.079 --> 00:46:35.079
to talk about Buddy Mitchell's here from
simply Floor's Ink. Will talk to him

597
00:46:35.079 --> 00:46:37.639
about the latest and greatest and floor
coverings, any questions you might have,

598
00:46:37.760 --> 00:46:42.639
and don't forget. If you have
a real estate, a piece of real

599
00:46:42.719 --> 00:46:45.880
estate, you want evaluate it for
sale, even if you're never going to

600
00:46:45.960 --> 00:46:47.400
list it, but you're curious as
to what it will sell for. Frank

601
00:46:47.480 --> 00:46:52.320
durand the real Estate Man dot com
does that. He does a market analysis

602
00:46:52.320 --> 00:46:55.280
for the asking. That's Frank Duran, the Realestateman dot com. And it's

603
00:46:55.360 --> 00:46:59.880
accurate as hell because he's been doing
this for thirty years and it just gives

604
00:46:59.880 --> 00:47:01.840
you a good idea of you ever
want to enter the market. Three oh

605
00:47:01.920 --> 00:47:12.079
three nine two zeros sixteen twenty two. Go with a sure thing Denver's Best

606
00:47:12.159 --> 00:47:15.199
roofer Excel Roofing dot com. You
don't pay a cent until you're content.

607
00:47:19.559 --> 00:47:23.840
Time for an insurance check up free
no obligation comparison call Compass Insurance paying too

608
00:47:23.920 --> 00:47:29.159
much your coverage at dozens of insurance
companies find out now three oh three seven

609
00:47:29.280 --> 00:47:31.920
seven to one help. You'll think
you're his only customer when you choose Frank

610
00:47:32.000 --> 00:47:37.599
durand the real Estate Man dot com
to list your home with Remax Alliance three

611
00:47:37.599 --> 00:47:46.840
oh three nine two zero sixteen twenty
two. Hi, Tom Martino here three

612
00:47:46.920 --> 00:47:52.840
oh three seven one three talks seven
one three eight two five five. Hey,

613
00:47:54.920 --> 00:48:02.480
let's talk Okay? The uh this
uh twenty eleven Lexus r X three

614
00:48:02.599 --> 00:48:06.960
fifty. Man. Was that a
nice car? But we're talking it's getting

615
00:48:07.039 --> 00:48:09.199
up there in time. So tell
me what I can do for you,

616
00:48:09.320 --> 00:48:15.880
Brad? What's going on with that? Bro? I had a service and

617
00:48:15.079 --> 00:48:19.320
wasn't sure what to do, so
I call you and find out. Tell

618
00:48:19.360 --> 00:48:22.000
me what's going on with it?
Well? I took it in for a

619
00:48:22.079 --> 00:48:29.400
transmission flush, and a couple of
thousand miles later, a couple of months

620
00:48:29.440 --> 00:48:36.280
later, I got rough shifting,
yeah, and an alarm. And he

621
00:48:36.639 --> 00:48:40.039
took it into the same dealership and
they said I need a new transmission.

622
00:48:40.280 --> 00:48:44.840
Yeah. And I asked him about
the warranty. You know, they had

623
00:48:44.880 --> 00:48:46.440
done the show. Tell me this, tell me something. How many miles

624
00:48:46.519 --> 00:48:53.920
on it? One seventy? Okay? Okay? And so what did they

625
00:48:53.960 --> 00:48:58.280
say about their warranty? What do
you mean by a warranty? You mean

626
00:48:58.320 --> 00:49:01.559
you take it in there for a
TRANSMISSI flush and now they give you a

627
00:49:01.559 --> 00:49:07.199
guarantee on the transmission itself. No, I just took it in for the

628
00:49:07.199 --> 00:49:12.039
flush. But when I went back
in and they said I need a new

629
00:49:12.039 --> 00:49:16.320
transmission, they said I should not
have had it flushed. That's that just

630
00:49:16.519 --> 00:49:20.239
was not good, mate. And
I say, well, that's what I

631
00:49:20.280 --> 00:49:23.239
pay you guys for you Yeah,
you're You're damn right. They that's right.

632
00:49:23.400 --> 00:49:27.440
So you took it in there,
it had a lot of miles on

633
00:49:27.519 --> 00:49:30.760
it, and these people flushed it. I want to get Jeff fick on

634
00:49:30.880 --> 00:49:36.480
from Kimmer Transmission. There are some
cars where they don't recommend you do flushing

635
00:49:36.559 --> 00:49:42.559
because it's old. And you're saying
they should have known better. And I

636
00:49:42.639 --> 00:49:45.079
kind of agree with you on that. But let's go one step further.

637
00:49:45.559 --> 00:49:52.000
Okay, yep, it's a twenty
eleven Lexus R. Except Okay, So

638
00:49:52.039 --> 00:50:00.760
what I'd like to know is if
they're one liable, what would they owe

639
00:50:00.760 --> 00:50:07.440
you? Well, E that they
could discount a new transmission, Yeah,

640
00:50:07.440 --> 00:50:14.920
and put it in at their dealership
for sixty two fifty, which is pretty

641
00:50:14.920 --> 00:50:22.199
expensive. Well, they might be
hiking it up, but you let's just

642
00:50:22.440 --> 00:50:29.800
let's just establish some reality. How
much longer do you think that transmission would

643
00:50:29.800 --> 00:50:36.000
have lasted. I've had a few
of these toyotas and lexuses, and they've

644
00:50:36.320 --> 00:50:43.280
all gone over two hundred and some
of them three hundred. Well you're dreaming

645
00:50:43.320 --> 00:50:47.400
on three hundred. But that's okay. But let's say, ready, what's

646
00:50:47.440 --> 00:50:52.320
that. I've had a couple already. They lasted until my teage. Okay,

647
00:50:52.800 --> 00:50:59.320
all right, drive and so so
no matter what, though, you

648
00:50:59.440 --> 00:51:05.079
do agree, they don't owe you
a new transmission, right, well,

649
00:51:05.519 --> 00:51:07.079
I don't think they owe me anything. I just like it. No,

650
00:51:07.159 --> 00:51:12.119
I do. I do. If
they were one hundred percent liable and did

651
00:51:12.159 --> 00:51:17.639
something stupid, they would owe you
what they took from you. And they

652
00:51:17.639 --> 00:51:23.519
didn't take a new transmission from you. I see. I mean, if

653
00:51:23.519 --> 00:51:27.760
you went to court and spend thirty
grand, the judge would tell you that

654
00:51:27.880 --> 00:51:32.039
after paying your attorney thirty grand.
So that's why I called you. What

655
00:51:32.079 --> 00:51:37.320
you need to do. What you
need to do is figure out what it

656
00:51:37.360 --> 00:51:42.519
would have cost to replace that transmission. Let's I mean, I'm not saying

657
00:51:42.519 --> 00:51:45.239
they're one hundred percent liable, but
I kind of think they're stupid for doing

658
00:51:45.239 --> 00:51:47.840
it. That was my own opinion. I'm going to ask Jeff fick what

659
00:51:47.880 --> 00:51:52.599
he thinks. But if you came
in with one hundred and seventy thousand miles

660
00:51:52.639 --> 00:51:54.920
on the damn thing and wanted it
flushed, I'm not sure that's a great

661
00:51:54.960 --> 00:51:59.800
idea. But I want to ask
Jeff a few questions. Jeff Vick,

662
00:52:00.159 --> 00:52:07.800
there is Jeff there. I'm here, Hey, Jeff Kimmeer transmission listen on

663
00:52:07.840 --> 00:52:14.440
a on a twenty eleven lexus are
as three point fifty one hundred and seventy

664
00:52:14.440 --> 00:52:17.239
thousand miles. What kind of transmission? How long did they usually last?

665
00:52:19.239 --> 00:52:22.920
He's exceeded the normal life span of
that. Oh, because he said he's

666
00:52:22.960 --> 00:52:25.840
had several go over three hundred thousand
miles. Oh, that's not to say

667
00:52:25.840 --> 00:52:30.239
that some can't. But typically when
you see him going in, it's usually

668
00:52:30.239 --> 00:52:37.599
somewhere around there. Yeah, that's
what I'm thinking. So he would he

669
00:52:37.639 --> 00:52:40.239
would have a tough time making an
argument to a judge. And again he's

670
00:52:40.280 --> 00:52:44.840
not going to court, but I'm
just trying to be theoretical here. He

671
00:52:45.159 --> 00:52:50.199
have a tough time saying that they
owe him fifty percent of a new transmission

672
00:52:52.000 --> 00:52:55.679
or or But at the same time, I hate the thought that he was

673
00:52:55.800 --> 00:53:00.000
driving and he was fat and happy, and now he doesn't have a TRANSMISSI

674
00:53:00.119 --> 00:53:05.599
and then you know they tell them
tough. But here's another thing I want

675
00:53:05.599 --> 00:53:12.239
to ask, Jeff. Would you
have flushed a twenty eleven Lexus transmission with

676
00:53:12.239 --> 00:53:15.840
one hundred and seventy thousand miles if
it hasn't been touched and you didn't drop

677
00:53:15.880 --> 00:53:19.800
a pan and checked to see for
any to bring in there, you're setting

678
00:53:19.800 --> 00:53:24.039
yourself up for failure. Yeah.
I think they should have known better or

679
00:53:24.079 --> 00:53:30.400
at least checked, but that's me. I'm not an expert. Do you

680
00:53:30.440 --> 00:53:35.199
think they have any liability here for
doing it? Well, you might toss

681
00:53:35.239 --> 00:53:39.880
something as goodwill, but that's what
I'm thinking. That's exactly see Brad,

682
00:53:39.960 --> 00:53:45.800
listen, I think they they should
have had better due diligence. I think

683
00:53:45.840 --> 00:53:50.360
they did you wrong. The problem
we're going to have here, Brad,

684
00:53:51.119 --> 00:53:54.960
is that even if you could get
a free attorney and your time meant nothing

685
00:53:55.000 --> 00:54:00.239
to you, and you sued the
hell out of them, you'd have to

686
00:54:00.320 --> 00:54:06.280
prove that they stole from you something, They robbed you of life that you

687
00:54:06.320 --> 00:54:09.000
would have had. And no one
is going to believe three hundred thousand miles.

688
00:54:10.119 --> 00:54:16.639
No one not because because and I'm
not saying this would ever happen.

689
00:54:16.679 --> 00:54:22.559
Okay, it obviously is never going
to go to court. But these guys

690
00:54:22.599 --> 00:54:25.920
that did to transmission flush, if
they had witnesses, they'll have one hundred

691
00:54:25.920 --> 00:54:31.199
witnesses saying that that transmission was at
the end of its life. I don't

692
00:54:31.239 --> 00:54:36.440
think you could find five experts.
No, no, I don't think you

693
00:54:36.480 --> 00:54:42.119
could find three experts that would say
the normal life of that is three hundred

694
00:54:42.119 --> 00:54:47.360
thousand miles or even two hundred thousand. You're the only one that would say

695
00:54:47.400 --> 00:54:53.440
that because you experienced it. I
am thinking we need to negotiate with them

696
00:54:53.559 --> 00:55:00.559
something. And now, when they
said they were going to want Jeff to

697
00:55:00.559 --> 00:55:04.239
hear these prices, they said they
would do what for you? Tell them

698
00:55:04.239 --> 00:55:07.920
what they told you, Brad.
What did they say they would do for

699
00:55:07.960 --> 00:55:14.920
you? Well, they priced the
transmission at seventy seven dollars. Oh my

700
00:55:15.199 --> 00:55:19.440
god, wait a minute, a
brand new one you're talking about. Yeah,

701
00:55:19.440 --> 00:55:22.960
I would have been the Lexus dealership
don't want to work with Lexus parts

702
00:55:22.960 --> 00:55:30.800
and all. Jeff, is that
extraordinarily expensive for a rebuilt He's getting it

703
00:55:30.840 --> 00:55:35.519
from the dealership, certainly not?
What would how much would it cost if

704
00:55:35.559 --> 00:55:39.800
you did that twenty eleven with a
rebuilt, well probably caps off closer to

705
00:55:39.840 --> 00:55:45.519
about six okay, so about six
grand that would be for a complete rebuild.

706
00:55:46.199 --> 00:55:50.880
Now the point is how much should
they chip in. They're going to

707
00:55:51.000 --> 00:55:54.199
argue nothing, because they're going to
say, you know, they're you know,

708
00:55:54.679 --> 00:55:59.400
it was at the end of its
life. But the question to you,

709
00:55:59.519 --> 00:56:04.559
Brad, do you want to put
any money into that car? You

710
00:56:05.159 --> 00:56:09.000
made a very convincing argument. They
discounted it for goodwill and what all down

711
00:56:09.039 --> 00:56:14.400
to sixty two hundred, and what
I'm hearing is that that's pretty decent.

712
00:56:14.519 --> 00:56:19.199
So well, not really, because
they're discounting an already inflated price. If

713
00:56:19.199 --> 00:56:23.920
they could discount it a discount about
a sixty a six thousand dollars a bit

714
00:56:24.119 --> 00:56:28.559
if they can. In other words, what they're saying is two grand.

715
00:56:28.840 --> 00:56:32.280
Now, Brad, the people that
flushed it, they don't own the dealership,

716
00:56:32.280 --> 00:56:38.159
do they No, it's their you
know service guys, what do you

717
00:56:38.239 --> 00:56:40.920
mean it's there, sir? Oh? Oh, So the dealership is the

718
00:56:40.920 --> 00:56:46.840
one that did this to you.
Yes, it's a it's a Lexus dealership.

719
00:56:49.079 --> 00:56:52.079
Yes it is. Well, my
god, they should have known better.

720
00:56:53.199 --> 00:56:57.079
If I were you, Jeff,
I mean Brad, If I were

721
00:56:57.119 --> 00:57:01.639
you, I would ask for a
cash settlement or tell me you want to

722
00:57:01.679 --> 00:57:07.760
go somewhere else. See that's artificial. That eight to six thousand is artificial.

723
00:57:07.800 --> 00:57:15.760
It's not costing him a dime.
Not a dime I would I think

724
00:57:15.840 --> 00:57:21.360
you deserve something out of goodwill.
I don't. If you're willing to pay

725
00:57:21.360 --> 00:57:27.559
the six grand, go ahead.
However, Jeff said he could do that

726
00:57:27.679 --> 00:57:35.400
for six grand with no discount.
See. So what I'm saying is,

727
00:57:35.960 --> 00:57:39.599
let's say Jeff would do it for
a round six, and you could get

728
00:57:39.599 --> 00:57:44.599
a couple grand from them to put
toward it, then you're out of pocket

729
00:57:44.639 --> 00:57:47.519
would be four. But why don't
you talk to them and say, look,

730
00:57:49.679 --> 00:57:54.239
I appreciate that you're willing to do
a so called discount from eight to

731
00:57:54.360 --> 00:57:59.920
six, but I just had it
priced out and I can get it done

732
00:58:00.079 --> 00:58:07.119
for around six. So are you
really giving me a discount? Why don't

733
00:58:07.119 --> 00:58:12.280
you start there and then call us
back? Okay, Well, thank you

734
00:58:12.320 --> 00:58:15.960
for your advice and help with us. Well I hope we're helping again.

735
00:58:15.079 --> 00:58:17.679
I probably gave you some bad news. By the way, Jeff Vick is

736
00:58:17.679 --> 00:58:23.119
with Kimmera Transmission Transmissions Denver dot com
three O three six nine three fourteen hundred.

737
00:58:23.119 --> 00:58:31.599
We have more coming up on the
Troubleshooter show. Go with a sure

738
00:58:31.679 --> 00:58:37.199
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com. You don't pay a cent until

739
00:58:37.239 --> 00:58:43.719
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740
00:58:43.719 --> 00:58:47.639
In comparison, call Compass Insurance paying
too much your coverage at dozens of insurance

741
00:58:47.719 --> 00:58:52.199
companies find out now three oh three
seven seven to one. Help. You'll

742
00:58:52.239 --> 00:58:55.079
think you're his only customer when you
choose Frank durand the real estate Man dot

743
00:58:55.079 --> 00:59:00.800
com to list your home with Remax
Alliance three oh three nine two zero sixteen

744
00:59:00.880 --> 00:59:13.000
twenty two. Quarreling Hi, Tom
Martino here three h three seven one three

745
00:59:13.039 --> 00:59:17.239
talks seven one three eight two five
five. Hey Keith, you need to

746
00:59:17.239 --> 00:59:22.559
know about a disposal of a propane
tank. Is it empty? Yes?

747
00:59:23.199 --> 00:59:29.440
What size is it? It's a
five hundred gallon? Oh my god,

748
00:59:29.480 --> 00:59:34.400
you're talking about a submarine. I
call them, they call them submarines.

749
00:59:34.480 --> 00:59:37.639
Yeah, so I had I had
a propane company for like fifteen years,

750
00:59:37.639 --> 00:59:40.079
and you know they just went bad, you know, last last year or

751
00:59:40.119 --> 00:59:43.760
two. You can tell they're having
problems. They can't get propane out when

752
00:59:43.760 --> 00:59:45.760
they need to. So I had
to kind of dump them, and I

753
00:59:45.760 --> 00:59:50.719
got a new company that put new
tanks into three different properties. They should

754
00:59:50.800 --> 00:59:53.159
I was just gonna say, they
usually recycled us. Why didn't they take

755
00:59:53.199 --> 00:59:59.159
it? So the original company actually
owns them and was renting those tanks to

756
00:59:59.280 --> 01:00:01.599
me. Oh, so they should
come and get it. But they're out

757
01:00:01.639 --> 01:00:06.760
of business or what are they?
They're still in business. But the rumor

758
01:00:06.880 --> 01:00:09.199
is all the other people that I
kind of have dumped them if their tanks

759
01:00:09.199 --> 01:00:15.199
are still sitting there sometimes I've heard
of six months and I wanted to put

760
01:00:15.199 --> 01:00:17.719
my notification out to them that you
know, I've dumped them and their tanks

761
01:00:17.719 --> 01:00:21.280
are sitting out here. But I
want to do it real good so that

762
01:00:21.639 --> 01:00:23.920
you know, well, what I'll
tell you what I would do. What

763
01:00:24.000 --> 01:00:27.519
I would do is load it up
on a truck and dump it on their

764
01:00:27.639 --> 01:00:30.719
yard. Would you yep? That's
what I swear to God I would.

765
01:00:31.079 --> 01:00:35.800
I mean, it's their tank,
and I keep my contract to prove that

766
01:00:37.840 --> 01:00:42.400
if you get rid of it.
What's that I don't even have a contract

767
01:00:42.440 --> 01:00:45.280
with them, like fifteen years.
I've been with them and I adopted them

768
01:00:45.320 --> 01:00:49.599
through a sale. So well then, so then are they insisting that they

769
01:00:49.639 --> 01:00:52.280
get the tank back? No,
not at all. I'm just getting ready

770
01:00:52.280 --> 01:00:54.320
to notify them, and i want
to make sure I do it, you

771
01:00:54.400 --> 01:00:58.280
know, with a legal smid So
if you got rid of it, If

772
01:00:58.280 --> 01:01:00.000
you got rid of it, would
they say any about it? Because there

773
01:01:00.000 --> 01:01:04.360
are people that might take that off
your hands if you advertise that. Seriously,

774
01:01:04.400 --> 01:01:07.679
if you want to give it away, I totally agree. I just

775
01:01:07.679 --> 01:01:09.639
don't want to get like a legal
ramification if they come to you said,

776
01:01:09.639 --> 01:01:15.039
it's been fifteen years and you have
no written agreement. No, I'm sorry.

777
01:01:15.159 --> 01:01:17.199
I've been with them for fifteen years, yes, with no written agreement,

778
01:01:17.320 --> 01:01:24.079
but I just stumped them yesterday.
Well you're right. Maybe you write

779
01:01:24.119 --> 01:01:28.679
them a letter saying you got thirty
days to get this off my property.

780
01:01:29.559 --> 01:01:32.320
So that sounds good legit that thirty
days is good. Well, there's no.

781
01:01:32.679 --> 01:01:36.480
I don't know of any laws that
say that. I'm just saying,

782
01:01:36.760 --> 01:01:42.760
you terminated your contract and they agreed
they terminated, and now you want it.

783
01:01:42.840 --> 01:01:45.320
You're making the demand. There's no
law on this. I mean there

784
01:01:45.400 --> 01:01:51.440
might be some precedent somewhere, but
I doubt it. So you write a

785
01:01:51.559 --> 01:01:54.599
letter saying I want it off my
property in thirty days or I'm disposing of

786
01:01:54.679 --> 01:02:00.039
it. I mean, then what
happens? Then I dispose of it?

787
01:02:00.159 --> 01:02:04.639
Right, That's that's what I would
do. But again, Keith, remember

788
01:02:04.679 --> 01:02:07.599
this, Keith, nothing's going to
prevent them from being jerks about it.

789
01:02:07.639 --> 01:02:12.079
But if you give them thirty days, I don't see how this comes back

790
01:02:12.079 --> 01:02:17.079
to haunt you, Okay, I
mean that's you See, the law always

791
01:02:17.079 --> 01:02:22.760
talks about stuff being reasonable. So
if you called him and say get this,

792
01:02:22.159 --> 01:02:27.000
I want this gone by the end
of the week, or I'm disposing

793
01:02:27.039 --> 01:02:30.400
of it, they could argue that, look at this guy's been a customer

794
01:02:30.440 --> 01:02:32.639
for fifteen years and he tells us
to get it off by the end of

795
01:02:32.679 --> 01:02:37.599
the week, it would be unreasonable. But I think anybody would agree.

796
01:02:37.880 --> 01:02:39.039
And I don't think they're going to
come after you anyway, but I think

797
01:02:39.039 --> 01:02:43.320
anybody would agree that you give them
thirty days to get it off, and

798
01:02:43.360 --> 01:02:46.320
they don't that you know, you're
within your right to get rid of it

799
01:02:47.880 --> 01:02:51.519
now. Again, we want to
buy them thanks right now? For sure?

800
01:02:52.280 --> 01:02:57.119
That's right. So I appreciate it. I'm a big thing. I

801
01:02:57.119 --> 01:02:59.599
mean, that's what I can only
tell you what I would do. I'm

802
01:02:59.639 --> 01:03:04.280
not giving like legal advice because,
as I said, they might have an

803
01:03:04.320 --> 01:03:08.199
agreement and you forgot you signed it. I don't know three all three,

804
01:03:08.280 --> 01:03:12.079
seven, one, three eight,
two five five. We're going to take

805
01:03:12.119 --> 01:03:15.440
Kevin about vandalism, and then Bob
about small claims court coming up, So

806
01:03:15.480 --> 01:03:17.400
hang on, guys, and then
Buddy Mitchell's with us. Buddy, anything

807
01:03:17.480 --> 01:03:22.079
new and exciting to talk about at
all? Grab that Mike closer. Please,

808
01:03:22.320 --> 01:03:25.559
anything about floor coverings we should know
about, because I do have some

809
01:03:25.679 --> 01:03:30.800
questions for you. Floor coverings.
No, but I opened a new store

810
01:03:30.840 --> 01:03:34.119
in Aurora. Now where is it
in Aurora? Give me some cross streets

811
01:03:34.199 --> 01:03:37.239
Quincy and Buckley. Oh cool,
that's a nice era. So you're there.

812
01:03:37.559 --> 01:03:40.840
And then you're at four to seventy
in Quebec. Yes, and fifty

813
01:03:40.880 --> 01:03:45.559
second Award. Yes. So we
have three locations now, so one would

814
01:03:45.559 --> 01:03:47.360
be okay, they're they're kind of
spread out. Yeah, that's good.

815
01:03:47.400 --> 01:03:51.239
I'm trying to spread them all over
the city to make them more convenient for

816
01:03:51.320 --> 01:03:53.599
people to come. We also still
do a lot of shop at home well,

817
01:03:53.639 --> 01:03:58.360
of course, still that's still sixty
five percent of our business. But

818
01:03:59.000 --> 01:04:01.639
if someone's in Aurora and they want
to see some really good hardwood or LVP,

819
01:04:01.800 --> 01:04:06.280
we have a really large selection there
at Quincy and Buckley. Are you

820
01:04:06.320 --> 01:04:11.880
having any supply chain issues at all
with anything? Every now and then?

821
01:04:11.960 --> 01:04:15.639
Yeah, but not not significantly.
Our vendors have what is a normal lead

822
01:04:15.679 --> 01:04:19.519
time if somebody wants to do a
house of hardwood? Two weeks? Okay,

823
01:04:19.719 --> 01:04:27.800
we got more coming up. I'm
Tom Martino. Go with a sure

824
01:04:27.920 --> 01:04:31.440
thing Denver's best roofer Excel Roofing dot
com. You don't pay a cent until

825
01:04:31.480 --> 01:04:40.599
you're content. Time for an insurance
checkup free, no obligation comparison call Compass

826
01:04:40.639 --> 01:04:45.280
Insurance paying too much your coverage at
dozens of insurance companies find out now three

827
01:04:45.519 --> 01:04:48.159
three seven to seven to one help. You'll think you're his only customer when

828
01:04:48.199 --> 01:04:51.960
you choose Frank durand the real estate
Man dot com to list your home with

829
01:04:53.079 --> 01:05:01.079
Remax Alliance three three nine two zero
sixteen twenty two. Hi Tom Martino,

830
01:05:01.159 --> 01:05:05.280
you're a troubleshooting three l three seven
one three talk seven one three eight two

831
01:05:05.360 --> 01:05:13.239
five five. Welcome to the show. Okay, So luxury vinyl planking a

832
01:05:13.360 --> 01:05:16.159
text. They call it luxury vinyl
tile tile. I noticed people are calling

833
01:05:16.199 --> 01:05:19.760
it planking. But anyway, because
it's really not a tile like a square

834
01:05:19.800 --> 01:05:23.559
tile or can you get them in
square tiles? Yeah, you can get

835
01:05:23.559 --> 01:05:26.840
them in square tiles. They call
it LVT because that's when they first came

836
01:05:26.880 --> 01:05:29.719
out with it. It was all
tile looks, and then everybody wanted a

837
01:05:29.719 --> 01:05:32.199
would look and people say, no, I don't want tile, I want

838
01:05:32.239 --> 01:05:36.559
wood. So they call it there
truly a waterproof one? Now no?

839
01:05:36.559 --> 01:05:41.800
None, okay, so no,
there isn't no waterproof l v T or

840
01:05:42.000 --> 01:05:45.199
LVP. No, they all claim
to be waterproof until you read the fine

841
01:05:45.199 --> 01:05:48.960
print. It's it's okay, it's
how they're not waterproof. How do are

842
01:05:48.960 --> 01:05:53.559
they water resistent? Oh? Yeah, like on this one here, this

843
01:05:53.679 --> 01:05:56.719
is the only place I have it
in this playroom here, the studio and

844
01:05:56.800 --> 01:06:00.760
breck room and all that. If
I if you mop that it no,

845
01:06:00.000 --> 01:06:03.960
and that's but Lambin it's that way
now, okay, So that's why Lambin

846
01:06:04.000 --> 01:06:08.599
it's so much better than lv ME. It's unbelievably. Now, Kevin,

847
01:06:08.960 --> 01:06:14.199
what's going on? Kevin? What's
happening? Bro Ay, longtime listener,

848
01:06:14.239 --> 01:06:15.800
a few time callers. So thank
you, Kevin. What can we do

849
01:06:15.880 --> 01:06:20.480
for you? Man? Well,
I have a question, and it wasn't

850
01:06:20.599 --> 01:06:27.920
vandalism, it was actually burglary.
Basically what happened was I was going to

851
01:06:27.920 --> 01:06:30.599
go hunting for a week and I
decided to go up to Simple City.

852
01:06:30.960 --> 01:06:34.079
So I took everything out of my
truck, stet it off the side in

853
01:06:34.159 --> 01:06:41.159
my garage, closed my garage,
left, came back that night, went

854
01:06:41.199 --> 01:06:45.440
into my house. I closed my
garage door while the stuff was still sitting

855
01:06:45.480 --> 01:06:47.400
there. Now, this was only
one day. You were gone, right,

856
01:06:47.519 --> 01:06:51.480
You weren't gone overnight or anything.
No, I was just gone for

857
01:06:51.559 --> 01:06:59.480
the early evening. Okay, So
I got home, everything's still sitting there.

858
01:06:59.480 --> 01:07:03.000
I didn't I didn't put it back
in my truck, shut my garage

859
01:07:03.039 --> 01:07:08.079
door, or I thought I shut
my garage door. The garage door went

860
01:07:08.159 --> 01:07:11.320
down. I went in the house, the garage door went back up.

861
01:07:12.679 --> 01:07:15.719
Uh oh, so you know that
happens. By the way, that is

862
01:07:15.760 --> 01:07:19.679
a good warning for people. That
happened to me. Sometimes with changes of

863
01:07:19.719 --> 01:07:24.760
weather, those tracks will expand or
contract and you can end up having that

864
01:07:24.800 --> 01:07:28.920
go open without knowing it. So
Anyway, what happened. I ended up

865
01:07:30.559 --> 01:07:34.519
after the burglary. I ended up
Wait wait wait, you skipped apart after

866
01:07:34.599 --> 01:07:39.000
the burglary. So when the garage
door went up, somebody took that stuff.

867
01:07:40.519 --> 01:07:43.599
Yes, a vehicle drove by.
Got it all on my camera.

868
01:07:43.880 --> 01:07:46.360
Two they turned around the street.
They parked on the other side of the

869
01:07:46.360 --> 01:07:50.880
street. Two individuals walked up to
my garage, into my driveway and they

870
01:07:50.920 --> 01:08:00.719
took four rifle cases which had four
rifles. Oh no, had a nice

871
01:08:00.800 --> 01:08:03.320
Each rifle had a nice scope.
I had a suppressor in there, which

872
01:08:03.360 --> 01:08:10.280
is a silencer, and the rifles. They rummaged through my truck. My

873
01:08:10.400 --> 01:08:14.920
dog started barking. I was asleep. This was at five point in the

874
01:08:14.960 --> 01:08:18.319
morning. And they get in the
truck and they take off. Okay.

875
01:08:20.159 --> 01:08:27.279
So an hour later they come back
and take the last two rifle cases.

876
01:08:27.720 --> 01:08:32.720
Oh my god, in the same
truck. Okay, So now I have

877
01:08:33.000 --> 01:08:35.840
video of them going in my garage. I've got Now I've got a clear

878
01:08:35.920 --> 01:08:39.960
picture of the truck. Because it's
during the daylight. You have a license

879
01:08:40.039 --> 01:08:45.199
plate. Daylight license plates, Tom, Just to tell everybody out there listening,

880
01:08:45.279 --> 01:08:47.479
they do you no good. The
license plates are stolen, the cars

881
01:08:47.479 --> 01:08:50.279
are stolen. All right, hold
on, I want to come back to

882
01:08:50.319 --> 01:08:54.880
you and figure out you should be
able to get something done at least I

883
01:08:54.880 --> 01:08:57.880
mean, hold on, let's talk
about this. Three oh three seven one

884
01:08:57.960 --> 01:09:13.960
three eight two five five. Go
with a sure thing Denver's best roofer Excel

885
01:09:14.039 --> 01:09:19.840
Roofing dot com. You don't pay
a cent until you're content. Time for

886
01:09:19.880 --> 01:09:25.760
an insurance check up free, no
obligation comparison call Compass Insurance. Pay too

887
01:09:25.840 --> 01:09:30.119
much your coverage at dozens of insurance
companies find out now three oh three seven

888
01:09:30.239 --> 01:09:32.880
seven to one help. You'll think
you're his only customer when you choose Frank

889
01:09:32.960 --> 01:09:38.479
durand the real estate Man dot com
to list your home with Remax Alliance three

890
01:09:38.560 --> 01:09:50.239
oh three nine two zero sixteen twenty
two. You need advice so you don't

891
01:09:50.359 --> 01:10:00.920
have run anxious as a cam.
Shoot is gonna help? Come. This

892
01:10:00.560 --> 01:10:06.000
is the Troubleshooter Show. No Tom
Martino, Hey, Hey, hey Tom

893
01:10:06.039 --> 01:10:11.600
Martino here, Welcome to the show. We are solving problems, answering questions,

894
01:10:11.600 --> 01:10:14.479
taking complaints. What can we do
in your life? Well, there's

895
01:10:14.520 --> 01:10:16.119
all kinds of stuff we can do. All you have to do is call

896
01:10:16.159 --> 01:10:19.640
I have simply floorish ink with me, Buddy Mitchell, and I have a

897
01:10:19.680 --> 01:10:23.199
few questions for him coming up.
I want to tell you this hour brought

898
01:10:23.199 --> 01:10:27.760
to you by waterpros dot net for
the best drinking water or the best water

899
01:10:27.840 --> 01:10:30.560
in general, if you want great
water for your whole house, plumbing,

900
01:10:30.760 --> 01:10:33.159
laundry. I'm gonna say some of
you might think I'm crazy. Do you

901
01:10:33.279 --> 01:10:39.199
know that with soft purified water.
I'm gonna tell you the truth. And

902
01:10:39.520 --> 01:10:42.640
I did it, and in fact
I did it a few times. You're

903
01:10:42.680 --> 01:10:45.359
not gonna believe it. But I'm
just gonna tell you a secret, Buddy

904
01:10:46.479 --> 01:10:50.279
Mitchell. I'm gonna tell you this. I swear to God I don't use

905
01:10:50.319 --> 01:10:58.720
laundry detergent. Now I didn't say
I use less laundry detergent. I said

906
01:10:59.159 --> 01:11:03.279
I don't use laundry deterrech. Now
why did I do that? Well,

907
01:11:03.600 --> 01:11:09.520
one day we had bloodstains on a
mattress from my fingers, you know when

908
01:11:09.560 --> 01:11:15.600
I work on stuff. Well,
I got this soft water from my drinking

909
01:11:15.640 --> 01:11:19.039
fountain from waterpros dot net, and
it dissolved the water. It's the same

910
01:11:19.079 --> 01:11:23.880
water, zero resus. It's the
same principle. And I had some zero

911
01:11:23.960 --> 01:11:28.359
reser water. Same thing dissolves stains, dissolves them. I don't mean you

912
01:11:28.399 --> 01:11:30.479
scrub them out. I mean it
dissolves them. I've never seen that before,

913
01:11:31.039 --> 01:11:34.439
and it took super glue from my
finger. One time. This water,

914
01:11:34.960 --> 01:11:39.039
I soaked it for ten seconds,
I swear to you. So I

915
01:11:39.119 --> 01:11:41.279
said, for the hell of it, when I did a wash here,

916
01:11:41.840 --> 01:11:45.680
I'm not going to use laundry detertion. And I had some soiled stuff and

917
01:11:47.840 --> 01:11:56.199
they were clean because when you have
soft water, I'm not recommending people do

918
01:11:56.279 --> 01:12:00.159
that, but for some reason,
that water it soft water is an incredible

919
01:12:00.159 --> 01:12:03.800
cleaning agent. I don't know.
Do you know what carpets zero Res By

920
01:12:03.800 --> 01:12:08.000
the way, you're in the carpet
business, zero Res doesn't use anything.

921
01:12:08.039 --> 01:12:10.800
Literally, they don't use anything.
I mean you could drink their water,

922
01:12:11.039 --> 01:12:15.279
right not not after they clean with
it. But and you know the principle

923
01:12:15.319 --> 01:12:19.920
of when something's you know how it
attracts residue and attracts stuff because it doesn't

924
01:12:19.920 --> 01:12:25.079
have anything, it's not loaded,
so absolutely so it attracts it. I

925
01:12:25.119 --> 01:12:29.279
don't know. Have you ever seen
people's carpets that have been roomed from cleaning

926
01:12:29.319 --> 01:12:31.399
them? Yes? Yeah, yeah, they well, we tell people,

927
01:12:31.520 --> 01:12:35.800
so what you're supposed to do,
which is what zero res does, is

928
01:12:36.319 --> 01:12:41.039
steam the water, steam the carpet, clean it. And I tell them

929
01:12:41.079 --> 01:12:44.279
don't put soap on it, because
soap on it, you'll never get it

930
01:12:44.319 --> 01:12:46.920
out. It's like washing your hair
and not getting all the shampoo out of

931
01:12:46.920 --> 01:12:53.000
it. You can't suck. You
can't suck the soap. I'm the carpet.

932
01:12:53.079 --> 01:12:55.600
No, that's right, right,
that's right. And so it grabbed

933
01:12:55.640 --> 01:13:00.000
because it grabs onto the fibers.
Really, every carpet in America is void

934
01:13:00.159 --> 01:13:04.560
if you don't clean your carpet with
hot water. Every manufacturer avoids their warranty

935
01:13:04.640 --> 01:13:09.520
on their carpet if you don't have
it cleaned once a year with hot water.

936
01:13:10.159 --> 01:13:13.079
Wow. Three O three seven one
three eight two five five. That's

937
01:13:13.119 --> 01:13:15.920
Buddy Mitchell. Simply floors ink dot
com. Let's talk to Kevin So,

938
01:13:15.000 --> 01:13:19.199
Kevin Man. Kevin has some rifles
and in cases in his truck. You

939
01:13:19.199 --> 01:13:23.600
put him in his garage temporarily thought
he closed the door. The door might

940
01:13:23.640 --> 01:13:27.600
have kicked back open due to resistance
or a lack of tune up, whatever

941
01:13:27.640 --> 01:13:30.640
it is. It happens once in
a while. Sometimes cold weather does it.

942
01:13:30.720 --> 01:13:32.560
But anyway, to make the long
story short, they were stolen out

943
01:13:32.560 --> 01:13:34.520
of his garage. So where do
we go from here? Man, do

944
01:13:34.560 --> 01:13:41.720
you have insurance? Okay? So
I have insurance. I was paid out

945
01:13:41.760 --> 01:13:45.880
partially. It was probably close to
fifty thousand in goods and I got oh

946
01:13:45.920 --> 01:13:50.119
my god, your guns were worth
fifty grand. Oh. I had optics

947
01:13:50.159 --> 01:13:55.960
on all of them. I had
one thermal scope which was almost ten thousand

948
01:13:56.000 --> 01:14:02.920
dollars. Here's where it gets interesting
is the guy they come back. I

949
01:14:02.920 --> 01:14:05.880
get a picture of the truck,
a clear picture. I have some friends

950
01:14:05.880 --> 01:14:12.359
that work in Lakewood law enforcement.
They find this truck on the cameras in

951
01:14:12.439 --> 01:14:17.600
the intersections. Okay, oh no, really yes, so, and I

952
01:14:17.640 --> 01:14:21.880
can see my gun cases in the
back in the picture. So wait,

953
01:14:21.920 --> 01:14:25.760
how did they get these pictures?
So? I don't understand how they do

954
01:14:25.880 --> 01:14:30.399
that from the cameras on the intersections. Who did it? Police gave that

955
01:14:30.439 --> 01:14:38.479
to you? Yes, okay.
So basically, to sum it up,

956
01:14:38.520 --> 01:14:45.039
they found the house where the truck
was parked. Okay. Now across the

957
01:14:45.079 --> 01:14:48.720
street from this house where the truck
was part a guy has a camera system,

958
01:14:48.800 --> 01:14:53.439
so we get the video. Okay, yeah, wait, you did

959
01:14:53.520 --> 01:14:57.159
all the wait, you did all
of this investigation or did the police help

960
01:14:57.199 --> 01:15:03.720
you? Some friends help me?
Are they police officers? Yes? Okay,

961
01:15:03.760 --> 01:15:08.119
so go ahead. Then what happened? Okay? So now we got

962
01:15:08.239 --> 01:15:13.840
video of my guns, my gun
cases going into this house, okay,

963
01:15:15.560 --> 01:15:19.520
at two separate times. The first
time was at like six o'clock. The

964
01:15:19.560 --> 01:15:24.920
second time was around seven o'clock in
the morning. Okay. Now the original

965
01:15:25.000 --> 01:15:28.640
video at your house? Was that
taken by you and your ring or something?

966
01:15:29.600 --> 01:15:33.399
Yeah, my vivid system? Yes, okay, So now I got

967
01:15:33.520 --> 01:15:39.199
video of all these people that stole
my stuff. Now take him into a

968
01:15:39.279 --> 01:15:43.479
house, a residential house, into
the garage. I also got video of

969
01:15:43.520 --> 01:15:46.760
the guns coming out of the front
door of the house. Now, the

970
01:15:46.800 --> 01:15:51.359
person that owns the house is a
mother, and she's got a child who

971
01:15:51.520 --> 01:15:59.600
is notoriously a criminal, and he's
got him and his accomplices have records longer

972
01:15:59.640 --> 01:16:05.880
than okay. So to kind of
sum it up, I did. I

973
01:16:05.920 --> 01:16:11.600
got an attorney and I went to
do a civil theft and civil good that's

974
01:16:11.640 --> 01:16:16.079
good man, you are really awesome. What happened? Then, about two

975
01:16:16.199 --> 01:16:24.039
days before the trial, the judge
dismissed my case. Why I don't know.

976
01:16:25.079 --> 01:16:28.439
What do you mean you don't know, I don't know. Well,

977
01:16:28.520 --> 01:16:30.760
they know they dismiss it for reasons. There's got to be a reason.

978
01:16:32.239 --> 01:16:35.800
I don't know the I never I
was never told a reason by my attorney.

979
01:16:36.199 --> 01:16:40.640
Let me let me ask you something, Kevin. Were these kids?

980
01:16:40.720 --> 01:16:47.880
Was this kid represented his mother?
Was well, you were suing the mother.

981
01:16:49.279 --> 01:16:54.319
I was suing the mother and the
son and one of the other individuals.

982
01:16:54.520 --> 01:17:00.239
Was it dismissed against all of them? Yes, Now, there's a

983
01:17:00.239 --> 01:17:06.039
few reasons it would have been dismissed. First of all, it would have

984
01:17:06.079 --> 01:17:12.399
been dismissed on some not dismissed,
but actually ruled. Was it ruled or

985
01:17:12.399 --> 01:17:17.720
dismissed? Was it a summary judgment? I was called by my attorney and

986
01:17:17.760 --> 01:17:24.279
he told me the judge has dismissed
our case. I don't understand it,

987
01:17:24.319 --> 01:17:28.800
though. Your attorneys should find out
why. Yeah, I'm gonna call him

988
01:17:28.800 --> 01:17:30.760
as soon as I hang up with
you. I want to call our attorney

989
01:17:30.840 --> 01:17:34.119
we have if Joela's Arr's around,
and ask him. No, No,

990
01:17:34.159 --> 01:17:38.880
your attorneys should give you a reason. He I mean, he must know.

991
01:17:39.359 --> 01:17:42.439
I mean, usually you know why. It may be a lack of

992
01:17:42.479 --> 01:17:45.600
evidence, or whatever. I don't
know, or maybe they don't like the

993
01:17:45.640 --> 01:17:48.920
way you obtain the evidence. It
could have been. See, it depends

994
01:17:49.279 --> 01:17:55.239
them in order for this to happen. I think the judge may have been

995
01:17:55.319 --> 01:18:00.279
presented with emotion. Another reason could
be and I hate to say this,

996
01:18:00.399 --> 01:18:04.640
but this happens when a judge has
a full docket. He starts going through

997
01:18:04.680 --> 01:18:10.359
his cases and he tries to lighten
his load, and he does it indiscriminately.

998
01:18:11.439 --> 01:18:15.920
I hate to say that, but
there are lazy judges or overworked judges.

999
01:18:17.199 --> 01:18:23.079
So my question took, was it
dismissed with prejudice? Yeah? I

1000
01:18:23.520 --> 01:18:26.039
will find out exactly. Well,
do you know why? I need to

1001
01:18:26.079 --> 01:18:31.359
know, because if it's dismissed without
prejudice, you can refile, okay,

1002
01:18:31.399 --> 01:18:35.359
refile dismiss without I can refile so
much. Well, just ask your attorney

1003
01:18:35.600 --> 01:18:41.560
was it dismissed with or without prejudice? Okay? With or without prejudice?

1004
01:18:41.600 --> 01:18:46.600
Okay? And then also ask if
there any indication at all as to why

1005
01:18:46.680 --> 01:18:53.239
so. If you do refile,
usually if it's a filing issue or an

1006
01:18:53.279 --> 01:18:57.600
evidence issue or something like that,
it's without prejudice, meaning you can bring

1007
01:18:57.640 --> 01:19:01.520
it again. If he did it
with prejudice, then there's a serious error.

1008
01:19:02.640 --> 01:19:05.279
So without knowing that, I can't
do anything. So what else did

1009
01:19:05.279 --> 01:19:09.760
you want? Did you want to
continue with your uh? What what did

1010
01:19:09.800 --> 01:19:13.399
you think we could help with?
Well? I thought that, you know,

1011
01:19:13.479 --> 01:19:15.600
you just you just hit the nail
on the head there with the meat

1012
01:19:15.800 --> 01:19:20.000
talking to my attorney because right last
year? Oh wait a minute, holy

1013
01:19:20.079 --> 01:19:26.279
crap, it was when last year? Yeah, well, the trial would

1014
01:19:26.279 --> 01:19:30.520
have been May of last year and
it was dismissed in May of last year.

1015
01:19:31.640 --> 01:19:39.239
On no, how long was it
since the theft? The theft was

1016
01:19:39.279 --> 01:19:45.439
in November of twenty one, Nomen
twenty three. You might be running out

1017
01:19:45.479 --> 01:19:48.960
of time, bro, I don't
know. If you're going past the statute,

1018
01:19:50.359 --> 01:19:53.760
your attorney, you should talk to
you about that. You need to

1019
01:19:53.800 --> 01:19:57.399
know about the dismiss First, you
need to know about statute the limitations.

1020
01:19:57.680 --> 01:20:01.680
Then you need to know about about
judice or non prejudice. And then if

1021
01:20:01.680 --> 01:20:05.199
it was you, you need to
know the error made for it to be

1022
01:20:05.239 --> 01:20:09.920
dismissed. And you're sure it was
dismissed and not summary judged. If it

1023
01:20:09.920 --> 01:20:13.479
was summary judge, that's a problem. Then you want to find out was

1024
01:20:13.479 --> 01:20:17.079
it as a result of emotion made
and if it was, then your you

1025
01:20:17.880 --> 01:20:21.760
did your attorney answer that motion?
I mean there could it could have been

1026
01:20:21.760 --> 01:20:29.000
dismissed because the other side made a
motion of something saying it was illegally gotten

1027
01:20:29.079 --> 01:20:32.760
or not this or not that,
or or and then your attorney never answered

1028
01:20:32.760 --> 01:20:36.760
the motion. You got so many
and you have to get so many things

1029
01:20:38.119 --> 01:20:42.640
with your attorney. First and foremost, you ask your attorney was the dismissal

1030
01:20:42.840 --> 01:20:47.560
as a result of emotion filed by
the defense or in this case it would

1031
01:20:47.600 --> 01:20:51.600
be the defendant. Yes, because
you're the plaintiff, so you would you

1032
01:20:51.600 --> 01:20:57.560
would ask that. Then was it
dismissed with or without prejudice? And then

1033
01:20:57.600 --> 01:21:02.239
you want to know what was the
issue and why didn't you answer the motion?

1034
01:21:02.800 --> 01:21:08.560
And what is the statute of limitations? Find out all of that and

1035
01:21:08.600 --> 01:21:11.359
call me back three all three seven
to one three talks seven one, three,

1036
01:21:11.439 --> 01:21:13.960
eight two five five. Boy,
that would piss me off. I'll

1037
01:21:14.000 --> 01:21:16.000
tell you that. Now. Bob's
got a question about small claims court he's

1038
01:21:16.000 --> 01:21:17.960
been holding, so I want to
take it before the break. Go ahead,

1039
01:21:17.960 --> 01:21:25.520
Bob. Yeah, So I'm having
a little difficulty decide frame for which

1040
01:21:25.600 --> 01:21:30.760
County. I need to file a
small claims in and I've gone on the

1041
01:21:30.800 --> 01:21:33.000
website, I've talked to this.
Well tell me this. What are you

1042
01:21:33.159 --> 01:21:38.199
suing about? Okay? Well,
I talked to you the other day about

1043
01:21:38.199 --> 01:21:42.720
my fans and the bad job that
was done, and I want to dave

1044
01:21:42.800 --> 01:21:47.800
the court it was the job was
done in Douglas County, but danity is

1045
01:21:47.880 --> 01:21:51.640
in the main company is in Texas. They have an office here in Greenwood

1046
01:21:51.720 --> 01:21:56.479
Village. Now, I would think
you'd have to assume. And I think

1047
01:21:56.520 --> 01:21:59.479
we can ask Mark because he goes
to small Claims Court a lot. But

1048
01:21:59.560 --> 01:22:03.239
I'm thinking, and you should it
should be Greenwood Village. Okay. So

1049
01:22:03.359 --> 01:22:08.720
one of the corps told me I
had to file in Texas. That's why.

1050
01:22:08.800 --> 01:22:11.399
Well, they have an office here. You can sue them here.

1051
01:22:11.399 --> 01:22:15.039
If they have an office here and
a registered agent here. First of all,

1052
01:22:15.039 --> 01:22:18.600
why would that clerk tell you that. I don't know. Why did

1053
01:22:18.640 --> 01:22:24.039
you even talk to a clerk about
it? Because I was confused. I

1054
01:22:24.159 --> 01:22:29.119
been trying to make sure i'd go
to the right county and it just got

1055
01:22:30.039 --> 01:22:33.439
a little confusing for me. So
this was the case where tell me about

1056
01:22:33.439 --> 01:22:39.359
this fence again, I'm confused about
this. I'm looking for you. I'm

1057
01:22:39.359 --> 01:22:45.800
looking for your case. It was
a it was a property line fence between

1058
01:22:45.840 --> 01:22:51.680
me and my neighbor to the north. Invitation Homes is the company that owns

1059
01:22:51.720 --> 01:23:00.359
the property. They had it company
come out to fear out the old put

1060
01:23:00.359 --> 01:23:08.119
a new fans up, They put
substandard materials up, substandard workmanship, and

1061
01:23:08.159 --> 01:23:15.039
then they throwing the drainage on my
for my water down. Okay, I

1062
01:23:15.159 --> 01:23:19.199
say it. The house next door
did a bad job replacing the existing fence.

1063
01:23:19.239 --> 01:23:27.319
The Architectural Review board after the fact, I remember, and I yeah,

1064
01:23:27.399 --> 01:23:30.520
yeah, And and here's the thing, I said, you have to

1065
01:23:30.640 --> 01:23:35.680
show that they weren't negligent and what
they did and that what that it was

1066
01:23:35.760 --> 01:23:41.279
substandard, and you have all the
evidence for that, right yeah, And

1067
01:23:41.359 --> 01:23:43.920
you have pictures and all of that. And they never fixed it, right,

1068
01:23:44.560 --> 01:23:48.800
They fixed it. Small claims that
well, small small claims is a

1069
01:23:48.840 --> 01:23:57.000
reasonable thing to do. They passed
the buck to each other. I talked

1070
01:23:57.000 --> 01:23:59.439
to the people put the fans in
the other day, and they why don't

1071
01:23:59.479 --> 01:24:02.560
you just with out talking to anybody, make them make them challenge venue.

1072
01:24:02.800 --> 01:24:05.800
You're making it too easy. You're
trying to do the right thing. And

1073
01:24:05.880 --> 01:24:10.119
what you should do is make them
challenge venue. What I would do,

1074
01:24:10.279 --> 01:24:13.319
This is what I would do.
I would serve them where they are in

1075
01:24:14.479 --> 01:24:18.880
Greenwood Village or the registered agent,
and if they don't have a registered agent,

1076
01:24:18.960 --> 01:24:25.560
serve whatever office they have here,
whoever's there, and then have them

1077
01:24:26.479 --> 01:24:31.960
and just sue them there and have
them challenge the venue. Okay. In

1078
01:24:31.960 --> 01:24:38.800
other words, it would be up
to them to say, you know,

1079
01:24:38.880 --> 01:24:43.079
we're in Texas, we don't have
anybody in Colorado. Make them do it,

1080
01:24:43.600 --> 01:24:49.680
but most likely they won't. Okay. Oh, now agent is a

1081
01:24:49.840 --> 01:24:55.880
different company, right, that's a
professional professional, that's it. But they're

1082
01:24:55.920 --> 01:25:00.560
still the registered agent. But the
registered agent is in Colorad. Right,

1083
01:25:00.359 --> 01:25:03.760
Yes, it's corporation service company.
Yeah, that's what it is. It's

1084
01:25:03.760 --> 01:25:10.279
a service company. But you can
still serve them. Do I serve service

1085
01:25:10.359 --> 01:25:14.840
the Corporation Service Company Orientitation Homes office
here in Greenwich? I would do.

1086
01:25:15.079 --> 01:25:19.800
I would do both. Okay,
And you can't do it. You have

1087
01:25:19.840 --> 01:25:25.279
to hire a service. Right.
How much damage are we talking about?

1088
01:25:26.199 --> 01:25:29.039
Well, I have one bit for
the fence about four thousand, and then

1089
01:25:29.239 --> 01:25:33.079
that one for seventy five. How
old is the fence. The houses were

1090
01:25:33.079 --> 01:25:40.119
built in nineteen ninety nine, nineteen
ninety one, so that's an old fence

1091
01:25:40.159 --> 01:25:44.479
if they took out but you know, I didn't think it need to be

1092
01:25:44.560 --> 01:25:48.119
replaced, and did they. But
they did replace it when they took it

1093
01:25:48.159 --> 01:25:54.199
out right, Yes, with the
stained pine boards. They are already shrinking.

1094
01:25:56.239 --> 01:25:58.279
Listen, you're going to have a
tough time. I don't know if

1095
01:25:58.319 --> 01:26:00.600
you're going to win. First of
all, you have to establish it was

1096
01:26:00.680 --> 01:26:08.000
your fence. I don't think you
can. I don't think you're gonna have

1097
01:26:08.039 --> 01:26:12.800
standing. I think the HII is
gonna step in. It's theirs. That's

1098
01:26:12.880 --> 01:26:15.800
just my gut feeling. Bro,
that's my gut feeling. No reason to

1099
01:26:15.880 --> 01:26:17.600
argue with me. I don't think
you're gonna win. I'm Tom Martinez.

1100
01:26:17.600 --> 01:26:28.119
We got more coming up. Go
with a sure thing Denver's Best roofer Excel

1101
01:26:28.239 --> 01:26:34.000
Roofing dot com. You don't pay
a cent until you're content. Time for

1102
01:26:34.039 --> 01:26:39.399
an insurance check up free, no
obligation. In comparison, call Compass insurance

1103
01:26:39.560 --> 01:26:43.600
paying too much your coverage at dozens
of insurance companies find out now three O

1104
01:26:43.720 --> 01:26:46.199
three seven to seven to one.
Help You'll think you're his only customer.

1105
01:26:46.239 --> 01:26:49.880
When you choose Frank durand the real
estate man dot com to list your home

1106
01:26:50.079 --> 01:26:58.520
with Remax Alliance three oh three nine
two zero sixteen twenty two, so you

1107
01:26:58.560 --> 01:27:05.640
could get Hi, Tom Martine your
troubleshooter three oh three seven well three talk

1108
01:27:06.399 --> 01:27:11.119
seven one three eight two five five. Dan, you have an issue with

1109
01:27:11.239 --> 01:27:15.960
ticket? Is it tickets on sale
dot com? Tickets on sale dot Com?

1110
01:27:15.039 --> 01:27:17.840
Yes, and I don't. I
don't know if you can necessarily help

1111
01:27:17.880 --> 01:27:21.560
me, but I wanted to alert
people about it. I'd love to hear

1112
01:27:21.560 --> 01:27:26.479
about it. What's going on?
Yeah? I bought some tickets. I

1113
01:27:26.520 --> 01:27:31.760
was looking for the event for the
venue, and they redirected me to this

1114
01:27:31.960 --> 01:27:36.199
tickets on sale dot com and said
tickets are going fast, make your purchase

1115
01:27:36.279 --> 01:27:42.399
now. Bottom line. I paid
four hundred and fifteen dollars with fees and

1116
01:27:42.439 --> 01:27:46.680
everything, and then saw that the
actual venue, the two tickets with total

1117
01:27:46.720 --> 01:27:51.000
costs is ninety four dollars. How
wait a minute, how did you get

1118
01:27:51.039 --> 01:27:57.239
redirected? Uh? Well, I
searched for the venue, which is the

1119
01:27:57.720 --> 01:28:03.840
levitt uh Pavilion and the show is
June first, and so I searched for

1120
01:28:03.960 --> 01:28:10.359
the let who are you going to
see Collectico is playing with an orchestra,

1121
01:28:12.279 --> 01:28:16.600
and uh and the venue. So
so I don't understand though, when you

1122
01:28:16.640 --> 01:28:21.920
started searching for this, did you
go to the venue first? Uh?

1123
01:28:23.239 --> 01:28:29.880
I searched Levitt Pavilion and it was
a sponsored ad that said Levett Pavilion.

1124
01:28:29.920 --> 01:28:33.239
And then it later I found out
that it was tickets on sale dot com

1125
01:28:34.039 --> 01:28:41.359
And they don't even email the tickets
until the day before the actual event.

1126
01:28:43.920 --> 01:28:46.000
So uh, I just want to
alert people. I don't know. It

1127
01:28:46.039 --> 01:28:49.880
seems like there are by the way, you by the way, you're right

1128
01:28:50.479 --> 01:28:55.920
if you if you google them,
you get all kinds of links that aren't

1129
01:28:55.960 --> 01:28:59.319
them, but it says, you
know, right up in the big headline

1130
01:28:59.399 --> 01:29:04.239
Levett Pavilillion. So you think you're
going to the venue, right? And

1131
01:29:04.600 --> 01:29:12.720
I tried to get a discount.
And then obviously they have all the all

1132
01:29:12.760 --> 01:29:16.520
the claims and their policies that say
no no. They have bad reviews too.

1133
01:29:17.760 --> 01:29:21.359
Yeah, and I think they're actually
burying a lot of the bad reviews

1134
01:29:21.399 --> 01:29:26.640
and stories. If you try to
find anything, it's it's all. So

1135
01:29:26.760 --> 01:29:30.920
anyway, the bottom line is you
overpaid, But did you get the tickets

1136
01:29:30.000 --> 01:29:34.520
or not. No, I still
don't have the tickets. They say they

1137
01:29:34.640 --> 01:29:43.600
email them to me on May thirty
first, Oh man, And so I

1138
01:29:43.640 --> 01:29:47.560
don't do you do you trust they
will? I think they probably will,

1139
01:29:47.600 --> 01:29:55.159
but it's they say that they're a
second, second source, and that I

1140
01:29:55.199 --> 01:30:00.359
mean I tried to file a issue
with my bank trying to cant for the

1141
01:30:00.399 --> 01:30:05.640
transaction, and it might be like
a ninety day period in order to actually,

1142
01:30:08.279 --> 01:30:10.560
Oh, you're doing it. You're
doing it with your credit card.

1143
01:30:11.560 --> 01:30:14.920
Yes, I want to warn you. If you do that and you go

1144
01:30:15.119 --> 01:30:17.920
and you end up going to the
concert and the dispute took longer, you're

1145
01:30:17.960 --> 01:30:21.119
not going to get your money back, right. Well, And that's the

1146
01:30:21.600 --> 01:30:26.079
I think that's what they know,
and that's what they count on a little

1147
01:30:26.079 --> 01:30:30.760
bit, because it's it's like a
little catch twenty two kind of situation.

1148
01:30:31.479 --> 01:30:36.760
But you know, I this okay. So you're saying the tickets you bought

1149
01:30:38.680 --> 01:30:43.399
compared to the venue, the total
costs at the venue would have been how

1150
01:30:43.479 --> 01:30:47.840
much ninety four dollars for two tickets. I actually bought two more tickets for

1151
01:30:47.920 --> 01:30:55.239
the ninety four dollars and I already
received the tickets. I received the PDF

1152
01:30:55.439 --> 01:30:59.199
with the tickets and ah, and
how much did you pay to them tickets

1153
01:30:59.199 --> 01:31:02.439
dot com again? Ninety four dollars
I paid no, no, no,

1154
01:31:02.479 --> 01:31:06.439
I'm talking about tickets on tickets on
sale. How much would they hold you

1155
01:31:06.479 --> 01:31:15.920
for? Four hundred and fifteen dollars? Oh my god? And holy crap,

1156
01:31:16.880 --> 01:31:23.840
I mean you paid four point fifteen
and you could have paid ninety four.

1157
01:31:24.000 --> 01:31:28.159
That's for two. That's not ninety
four apiece. No, that's for

1158
01:31:28.239 --> 01:31:30.920
two. Oh man, that ever, I mean, that is a rip.

1159
01:31:31.279 --> 01:31:35.680
But you fell for it, man. Yeah, And I assume that

1160
01:31:35.760 --> 01:31:40.560
tickets for shows are so expensive now, and I was trying to do it

1161
01:31:40.600 --> 01:31:45.359
for a birthday gift for my wife, and and I says, tickets are

1162
01:31:45.399 --> 01:31:48.199
going fast, blah blah blah,
and so I just wanted to alert people

1163
01:31:48.319 --> 01:31:56.720
and try to put it out there
because yeah, yeah, I mean,

1164
01:31:56.720 --> 01:32:00.199
I'm glad you're doing that. But
that goes for any reseller. Any reseller

1165
01:32:00.279 --> 01:32:03.640
is going to have a premium.
I never heard of a premium that's four

1166
01:32:03.640 --> 01:32:09.640
times as much. I mean,
that's incredibly bad. Thank you for both,

1167
01:32:09.680 --> 01:32:11.960
Thanks for warning us. I don't
know what else we can do about

1168
01:32:11.960 --> 01:32:16.239
it, unfortunately, three oh three
seven one three talks seven one three eight

1169
01:32:16.279 --> 01:32:27.119
two five five. Go with a
sure thing Denver's best roofer Excel Roofing dot

1170
01:32:27.119 --> 01:32:32.800
com. You don't pay a cent
until you're content. Time for an insurance

1171
01:32:32.880 --> 01:32:38.159
check up free, no obligation.
In comparison, call Compass Insurance paying too

1172
01:32:38.239 --> 01:32:42.520
much your coverage at dozens of insurance
companies find out now three oh three seven

1173
01:32:42.600 --> 01:32:45.039
seven to one. Help. You'll
think you're his only customer when you choose

1174
01:32:45.039 --> 01:32:49.479
Frank durand the real estate Man dot
com to list your home with Remax Alliance

1175
01:32:49.720 --> 01:32:59.439
three oh three nine two zero sixteen
twenty two. Hi Tom Martine, you're

1176
01:32:59.439 --> 01:33:01.880
a troubleshit or three h three seven
one three talk seven one three two five

1177
01:33:02.000 --> 01:33:08.000
five. So Chopper is working on
that Kawasaki problem. He said he wouldn't

1178
01:33:08.000 --> 01:33:14.239
buy one because the dealers can't sell
a new one right now because and owners

1179
01:33:14.560 --> 01:33:17.680
can't drive or start the ones they
have, and he's disgusted with that.

1180
01:33:19.600 --> 01:33:23.560
So now let's talk to Troy.
This is interesting, Troy, you called

1181
01:33:23.600 --> 01:33:30.039
two years ago, No, it
was actually in twenty twenty. I called

1182
01:33:30.039 --> 01:33:34.840
about a drainage issue between my house
and my neighbor's house. And what was

1183
01:33:34.880 --> 01:33:45.119
the issue. So development north of
me happened. They turned grass into asphalt

1184
01:33:45.359 --> 01:33:56.159
and the volume of water that came
down the drainage canals cause an extreme amount

1185
01:33:56.159 --> 01:34:00.920
of erosion. And I sent you
the videos and the pictures and you pretty

1186
01:34:00.000 --> 01:34:06.680
much sole the good luck fighting city
hall. Well, normally here's why.

1187
01:34:08.119 --> 01:34:15.159
Normally, on drainage the law is
very strange. If it was deemed they

1188
01:34:15.159 --> 01:34:20.560
didn't do anything wrong and they're just
developing, the drainage is moved down the

1189
01:34:20.560 --> 01:34:24.840
line to the last person and they
have to deal with it. I mean,

1190
01:34:24.880 --> 01:34:28.439
I know it sounds crazy, but
that's the way drainage laws work in

1191
01:34:28.560 --> 01:34:31.279
general. However, there has to
be a drainage plan as well, and

1192
01:34:31.319 --> 01:34:35.279
if there's a drainage plan, they
have to abide by it. So it

1193
01:34:35.399 --> 01:34:44.079
depends on the municipality or the PUD
planned unit development and the local regulations.

1194
01:34:44.439 --> 01:34:48.760
But normally there's a drainage plan and
then the drainage plan calls for retention or

1195
01:34:48.880 --> 01:34:53.159
flow, and then if you're down
the line, you have to deal with

1196
01:34:53.239 --> 01:34:57.239
your part of the flow. But
what you're saying is they disrupted drainage.

1197
01:34:58.399 --> 01:35:04.840
Correct. What happened was so my
development was built in the early two thousands,

1198
01:35:04.920 --> 01:35:10.800
my house was built in two thousand
and two, and then there was

1199
01:35:10.920 --> 01:35:15.600
new development built forth of me.
That's I remember. Now, that's right.

1200
01:35:15.680 --> 01:35:20.800
And I told you most likely your
subdivision had even though that came in

1201
01:35:20.920 --> 01:35:26.520
later. Your subdivision has to deal
with the drainage, right, Yep?

1202
01:35:27.159 --> 01:35:31.039
What happened? I hope I was
wrong. Oh you were very wrong,

1203
01:35:31.119 --> 01:35:35.079
sir. Go ahead, but I
will get I will give you partial credit.

1204
01:35:35.439 --> 01:35:41.439
Get your dinger out, okay,
go ahead, Okay, tell me

1205
01:35:41.479 --> 01:35:45.560
what I was wrong about? Was
it not true that you were part of

1206
01:35:45.560 --> 01:35:47.720
a drainage plan? Or tell me? You tell me that about. I

1207
01:35:47.840 --> 01:35:54.680
need to know that for future calls. Okay. So, so I was

1208
01:35:54.720 --> 01:36:00.000
part of the drainage plan. However, the developer in two thousand and two

1209
01:36:00.039 --> 01:36:04.760
who you know, submitted the plans. Everything was approved to the two thousand

1210
01:36:04.760 --> 01:36:14.319
and two standards. So the current
standards. Yeah, my development and didn't

1211
01:36:14.359 --> 01:36:18.680
meet the current standards. So when
they put in the new developments north of

1212
01:36:18.760 --> 01:36:27.520
me, my development and the drainage
plan couldn't support the drainings that was coming

1213
01:36:27.560 --> 01:36:30.159
from the new developments. Okay,
So where was I wrong? Was I

1214
01:36:30.199 --> 01:36:34.279
wrong in that you had to deal
with it? Or tell me what was

1215
01:36:34.319 --> 01:36:39.840
wrong? Yeah, you were wrong
that the HOA had to deal with it.

1216
01:36:40.479 --> 01:36:47.159
So the drainage in Ala Pasa County
is still the responsibility of the county.

1217
01:36:47.159 --> 01:36:54.920
Now was what was really wrong though
in my development is as the drainage

1218
01:36:54.920 --> 01:36:59.239
comes down to my property, Yeah, there wasn't. There wasn't an easement

1219
01:36:59.319 --> 01:37:05.039
on my property for the county.
So all this water coming north to me

1220
01:37:05.920 --> 01:37:09.920
was coming from you know, the
county draining. No, I get it.

1221
01:37:10.319 --> 01:37:14.640
So so did it turn out that
instead of the people on the drainage

1222
01:37:14.680 --> 01:37:19.359
plan being responsible down the line,
it turned out that the county was responsible?

1223
01:37:20.880 --> 01:37:26.239
Yeah, the county was responsible,
but not accountable when you deal with

1224
01:37:26.399 --> 01:37:30.439
UH. But what does all this
mean? What's the bottom line? Then?

1225
01:37:30.520 --> 01:37:36.359
Okay, so the bottom line is
that the county UH accepted responsibility of

1226
01:37:38.000 --> 01:37:42.479
Yeah yeah, yeah, they made
a mistake. No, I see what

1227
01:37:42.520 --> 01:37:47.800
you're saying. They they mistakingly approved
in addition to the drainage plan without yours

1228
01:37:47.840 --> 01:37:54.520
being upgraded exactly. So what happened
as a result of that? What happened?

1229
01:37:55.720 --> 01:38:02.159
So bottom line is the county working
with the ended up getting a million

1230
01:38:02.239 --> 01:38:11.680
dollars to fix the problem. So
what wait a minute, So the county

1231
01:38:11.800 --> 01:38:15.119
was able to get money to fix
this for all of you. Yeah,

1232
01:38:15.920 --> 01:38:21.720
and that's because they screwed up the
master plan. Yeah, the master plan

1233
01:38:21.920 --> 01:38:28.119
was crap. Okay, well that's
good news man. Oh yeah, and

1234
01:38:28.159 --> 01:38:30.399
it was because however, I want
to make something clear for people listening so

1235
01:38:30.439 --> 01:38:34.000
they don't think and I don't mind
being wrong. I was wrong in this

1236
01:38:34.079 --> 01:38:39.279
case because the county had screwed up
the master plan, but in it I

1237
01:38:39.359 --> 01:38:42.880
just want to make this clear.
And where there is a drainage plan,

1238
01:38:43.159 --> 01:38:46.720
where there is no mistake and there
is a drainage plan, you have to

1239
01:38:46.800 --> 01:38:50.640
deal with the drainage from above.
And that's the way drainage plans work.

1240
01:38:50.680 --> 01:38:56.039
But keep going, go ahead,
Well, I want to make a little

1241
01:38:56.039 --> 01:39:02.079
modification. So is your a of
the bottom guys? Right and right?

1242
01:39:02.239 --> 01:39:10.520
You cause a change that impacts the
bottom guy, you're your change, yeah,

1243
01:39:10.640 --> 01:39:14.079
say so. You're responsible for the
impact of the guy below you.

1244
01:39:14.279 --> 01:39:17.640
So only if you listen. Listen, listen to Troy. I don't want

1245
01:39:17.640 --> 01:39:20.520
to split hairs, but a lot
of people listen to this show and they

1246
01:39:20.560 --> 01:39:26.359
listen to what we say. You
are only responsible for the impact if you

1247
01:39:26.560 --> 01:39:31.119
do not follow the drainage plan.
You are correct, yeah, okay,

1248
01:39:31.239 --> 01:39:36.680
so if you if you violate the
draine plan, Uh, that's right,

1249
01:39:36.840 --> 01:39:43.800
cause damage to that's right. So
you you are responsible you that's absolutely correct,

1250
01:39:43.920 --> 01:39:45.560
that's right. Yeah, all right. I got to take a break

1251
01:39:45.640 --> 01:39:48.000
hold on. I want to come
back and find out what happened after this

1252
01:39:48.119 --> 01:39:59.039
to your property. Go with a
sure thing Denver's best roofer Excel Roofing dot

1253
01:39:59.039 --> 01:40:05.239
com. You don't pay us until
you're content. Time for an insurance checkup

1254
01:40:05.279 --> 01:40:11.800
free no obligation comparison call Compass Insurance
paying too much your coverage at dozens of

1255
01:40:11.800 --> 01:40:15.000
insurance companies find out now three all
three, seven to seven to one.

1256
01:40:15.119 --> 01:40:17.800
Help. You'll think you're his only
customer when you choose Frank Durand the real

1257
01:40:17.880 --> 01:40:23.399
estate Man dot com to list your
home with Remax Alliance three oh three nine

1258
01:40:23.479 --> 01:40:32.560
two zero sixteen twenty two. Hi
Tom Martinez here at seven one three talk

1259
01:40:33.920 --> 01:40:38.720
seven one three eight two five five. So Troy the county ended up because

1260
01:40:38.760 --> 01:40:41.960
they screwed up their drainage. They
ended up getting money from the EPA.

1261
01:40:42.520 --> 01:40:46.239
Did that fix your property? That's
the bottom line? Did it well?

1262
01:40:46.359 --> 01:40:51.600
Bottom line is uh, I've got
a construction crew out here with some massive

1263
01:40:53.239 --> 01:40:59.760
equipment, UH fixing this drainage.
It will beyond how many So this is?

1264
01:41:00.119 --> 01:41:02.479
This has gone on for four years? You've been fighting this? Well,

1265
01:41:02.560 --> 01:41:05.399
no, I talked to you about
four years ago. Yeah, this

1266
01:41:05.439 --> 01:41:11.439
has been going on for well over
ten years. Oh my well, yeah,

1267
01:41:10.840 --> 01:41:15.119
I was at the end of my
rope looking for help. And yeah,

1268
01:41:15.680 --> 01:41:18.840
you know, I wish that I
wish that I had thought back then

1269
01:41:19.039 --> 01:41:26.720
to tell you to get the UH, to have somebody check the county's plan,

1270
01:41:26.880 --> 01:41:30.000
because who I would have never thought
that they got it wrong and they

1271
01:41:30.600 --> 01:41:35.119
had the wrong standards and the wrong
plan, and that screwed the entire neighborhood

1272
01:41:35.199 --> 01:41:39.000
up. That's wonderful. Thank you
for letting us know. Well. I

1273
01:41:39.319 --> 01:41:43.680
love it when I hear from old
listeners from problems years ago. Give us

1274
01:41:43.680 --> 01:41:47.720
a call. Go with a sure
thing Denver's Best roofer Excel roofing dot com.

1275
01:41:47.760 --> 01:41:55.359
You don't pay a cent until you're
content. Time for an insurance check

1276
01:41:55.439 --> 01:41:59.640
up free, no obligation. In
comparison, call Compass insurance paying too much

1277
01:42:00.079 --> 01:42:03.159
coverage at dozens of insurance companies find
out now three all three seven seven to

1278
01:42:03.199 --> 01:42:08.159
one help You'll think you're his only
customer when you choose Frank durand the real

1279
01:42:08.239 --> 01:42:12.760
Estate Man dot com to list your
home with Remax Alliance three all three nine

1280
01:42:12.800 --> 01:42:24.119
two zero sixteen twenty two. Yeah, ripped up news. You need advice

1281
01:42:24.239 --> 01:42:29.680
so you don't have you come a
run in Just as fast as we can.

1282
01:42:30.560 --> 01:42:38.119
Shooter's gonna help come man, This
is the Troubleshooter Show. No Tom

1283
01:42:38.159 --> 01:42:43.199
Martino, Hey, Tom Martino here, Welcome to the show. Three all

1284
01:42:43.279 --> 01:42:47.319
three seven one three doctor three seven
one three eight two five five Here to

1285
01:42:47.319 --> 01:42:50.520
help you solve problems, answer questions
taking place, make your life a little

1286
01:42:50.520 --> 01:42:55.880
easier. Buddy Mitchell's with me with
us from Simply Floorsinc. Dot Com.

1287
01:42:55.920 --> 01:43:00.800
We've been talking about UH floor coverings
on and off. I've known him for

1288
01:43:00.920 --> 01:43:05.119
years on this and I do have
some interesting questions that were texted to us.

1289
01:43:06.760 --> 01:43:10.319
By the way, just so you
know, we reviewed a question about

1290
01:43:10.439 --> 01:43:15.720
waterproof. There's no waterproof LVP or
a luxury vinyl tile or luxury vinyl planking,

1291
01:43:15.760 --> 01:43:18.520
although they bill it as such.
It's kind of resistant more than anything.

1292
01:43:18.520 --> 01:43:24.279
It's it's not waterproof. And what
about you said there was a this

1293
01:43:24.359 --> 01:43:26.479
is not the question I wanted to
get to now, but I do want

1294
01:43:26.479 --> 01:43:31.920
to ask recapping on you said that
the laminates are pretty good now with water

1295
01:43:33.399 --> 01:43:36.840
that happened. The big thing that
happened with lamin it was is if you

1296
01:43:36.920 --> 01:43:41.239
got it topically wet, it would
blister. That was the old life.

1297
01:43:41.239 --> 01:43:43.720
Oh no, they were terrible.
They were terrible at that. And it's

1298
01:43:43.720 --> 01:43:45.239
because there was a race to the
bottom how cheap we could make it.

1299
01:43:45.720 --> 01:43:50.359
And so when LVP came on the
market, it you could get it wet

1300
01:43:50.399 --> 01:43:55.359
topically, so you could get it
wet and it wouldn't blister. The problem

1301
01:43:55.399 --> 01:43:59.880
with LVP is if water comes up
from a concrete subfloor, you'll get peaking

1302
01:44:00.039 --> 01:44:02.439
in. It'll, you know,
a little, it gets brittle. So

1303
01:44:02.720 --> 01:44:08.159
you know, if your house floods
and you say, oh, well it's

1304
01:44:08.159 --> 01:44:12.560
supposed to be waterproof and you know
it's not, they're gonna say, well,

1305
01:44:12.600 --> 01:44:15.840
yeah, flooded and it's not waterproof, right, but you can mop

1306
01:44:15.920 --> 01:44:19.319
it right and I the water,
so they they they call it one percent

1307
01:44:19.439 --> 01:44:23.079
waterproof. But if you look at
like Cortech, if you go in and

1308
01:44:23.119 --> 01:44:26.640
you read their specifications, if your
basement floods with an inch of water,

1309
01:44:26.960 --> 01:44:30.840
is there anything waterproof, then any
floor covering No, I mean I guess,

1310
01:44:30.159 --> 01:44:33.479
I guess, uh, ceramic tile
would be, but then but not

1311
01:44:33.560 --> 01:44:35.960
the grout and not the under I
mean if it gets through the ground and

1312
01:44:36.079 --> 01:44:40.399
underneath, it's gonna one lift it. Yeah, once water gets somewhere,

1313
01:44:40.720 --> 01:44:43.920
So it's not. Tile is probably
the closest to the water. But if

1314
01:44:43.960 --> 01:44:47.479
you sealed everything on top, yeah, yeah. And so LVP is topically

1315
01:44:47.520 --> 01:44:53.239
waterproof mostly, and so you know, like Mohawk came out with redwood,

1316
01:44:53.279 --> 01:44:57.479
and several manufacturers have a very similar
where their locking system is so good and

1317
01:44:57.520 --> 01:45:00.600
the way they redesigned lamb in it
that land and a lot of lamin it's

1318
01:45:00.640 --> 01:45:04.960
not all, but a lot of
laminate's are topically waterproof. What about carpets

1319
01:45:06.039 --> 01:45:10.680
not really? I mean what once
carpet gets wet, the backing, the

1320
01:45:10.720 --> 01:45:15.520
glue that holds On't there one that
was supposed to be Yeah, but it

1321
01:45:15.600 --> 01:45:18.640
was so expensive to make that they
didn't make any mark. They they quit

1322
01:45:18.720 --> 01:45:21.520
telling it. Yeah. Okay,
now I want to go back to the

1323
01:45:21.560 --> 01:45:27.680
phones here and Josh, go ahead, Josh, Hey Tom, Hey Tom,

1324
01:45:27.720 --> 01:45:30.800
one of your YouTube morons and wanted
to give a shot. Okay,

1325
01:45:32.680 --> 01:45:38.000
I wanted to tell you again that
you were wrong and on on you should

1326
01:45:38.079 --> 01:45:42.720
look on your passwords. It sounded
like you have all your passwords in a

1327
01:45:42.760 --> 01:45:45.600
spreadsheet you only want to look at
using a product such as bit Warden or

1328
01:45:45.720 --> 01:45:49.720
nord pass. Okay, you were
listening to Buddy and I talking and and

1329
01:45:50.079 --> 01:45:55.720
talking about passwords off the air on
YouTube. Listen. I want to ask

1330
01:45:55.760 --> 01:45:59.680
you this, Josh. I'm serious
about this because now everyone's getting hacked.

1331
01:45:59.880 --> 01:46:03.520
You Google's not been hacked yet.
But truly, I do keep my passwords

1332
01:46:04.279 --> 01:46:09.800
in a in a drop dead list, and I keep it on Google and

1333
01:46:10.039 --> 01:46:15.039
uh in the cloud. Do you
think that's crazy a little bit? Do

1334
01:46:15.039 --> 01:46:18.359
you know? My only? In
terms of security? The main issue I

1335
01:46:18.399 --> 01:46:23.760
see with that is that you probably
have them stored in plain text. You

1336
01:46:23.800 --> 01:46:26.399
know, someone gets back to to
that, they can see it right away.

1337
01:46:26.479 --> 01:46:30.119
I wonder, but can you encrypt
those? Can you encrypt Google Drive?

1338
01:46:30.840 --> 01:46:34.600
That's a good question. I don't
know about that. I wish someone

1339
01:46:34.680 --> 01:46:38.319
listen. I want to come up
with I want to come up with a

1340
01:46:38.319 --> 01:46:41.840
better passwords system. First of all, we have passwords, right and my

1341
01:46:42.000 --> 01:46:45.159
passwords are all over the damn place, But I keep I mean, what

1342
01:46:45.199 --> 01:46:50.239
I mean is I have very we
all have one hundred passwords right at least,

1343
01:46:50.680 --> 01:46:54.840
so I want to keep them somewhere
though, because there's no way I

1344
01:46:54.920 --> 01:46:57.479
remember all of them. So what
do you do? What do you do

1345
01:46:57.560 --> 01:47:01.920
for yours? So I use two
different services. One of them is called

1346
01:47:01.960 --> 01:47:08.239
bitwarden b I, t W A, r d E, n okay and

1347
01:47:08.359 --> 01:47:14.039
also nord pass, which is a
product provided by Nord VPN. Both of

1348
01:47:14.079 --> 01:47:17.399
them, essentially you create your profile
and then you can go in and essentially

1349
01:47:18.600 --> 01:47:25.119
create different almost like contacts essentially,
and you you know, put the web

1350
01:47:25.319 --> 01:47:28.880
the website, your username, your
password, you can add extra notes,

1351
01:47:29.039 --> 01:47:31.159
but then you've got to trust them
though, I mean, in other words,

1352
01:47:31.520 --> 01:47:34.479
isn't that what I'm doing with Google? That's really what I'm doing on

1353
01:47:34.520 --> 01:47:40.880
Google Drive. Yes, but the
passwords, at least I believe, when

1354
01:47:40.880 --> 01:47:46.600
they're stored within their systems are encrypted, and also they they generate. You

1355
01:47:46.600 --> 01:47:49.920
can use it to generate random passwords
and save each one and then you just

1356
01:47:49.960 --> 01:47:58.680
have to remember the master password for
the password manager account and a good word,

1357
01:47:58.880 --> 01:48:02.520
and so every time you log on
it generates a different one. No,

1358
01:48:02.680 --> 01:48:06.600
it doesn't generate a different one every
time, but you can use it,

1359
01:48:06.640 --> 01:48:11.319
Like if let's say you were adding
your Facebook account to your bitward and

1360
01:48:11.399 --> 01:48:14.520
profile, you would go in and
tell your email address. And let's say

1361
01:48:14.520 --> 01:48:16.760
you were creating a new account,
and you could ask it to create a

1362
01:48:16.800 --> 01:48:20.760
new password, and you could give
it parameters such as the length if you

1363
01:48:20.800 --> 01:48:28.520
want some white characters, uppercase numbers, anything like that in them, Like

1364
01:48:28.600 --> 01:48:34.279
do you think do you think it's
crazy when people use the same password one

1365
01:48:34.319 --> 01:48:39.800
hundred percent? The the I don't
do that, bory that I've heard,

1366
01:48:40.399 --> 01:48:44.760
the amount of stories I've heard of
one account being compromised, and then the

1367
01:48:45.159 --> 01:48:47.800
havoc that can be reached by people. You know, with the amount of

1368
01:48:47.800 --> 01:48:51.600
information put out there nowadays, you
know you could easily find you know,

1369
01:48:51.600 --> 01:48:55.600
if you find someone's single password,
you know, you could easily figure out

1370
01:48:55.600 --> 01:48:58.960
what kind of systems they're using it
work or their email. I don't know

1371
01:48:59.000 --> 01:49:02.560
why we can't have a system,
you know, obviously if you're on a

1372
01:49:02.600 --> 01:49:06.600
foreign computer. I hate getting on
computers that I don't know, so I

1373
01:49:06.800 --> 01:49:11.920
usually take my laptop with me or
my phone. I never ever log into

1374
01:49:11.960 --> 01:49:15.119
anything secure on any other computer.
However, what would be wrong with this

1375
01:49:15.720 --> 01:49:21.720
what would be wrong with biometrics because
my Apple here, my MacBook pro can

1376
01:49:21.760 --> 01:49:27.199
do biometrics, and your cell phone
you could do biometrics with it, I

1377
01:49:27.319 --> 01:49:30.640
wonder, or face Why don't we
do that more often? Why do we

1378
01:49:30.680 --> 01:49:34.920
even have a password now with face
recognition or biometrics with a thumb print or

1379
01:49:35.119 --> 01:49:40.920
a fingerprint. Why do we even
bother with passwords at all? You know?

1380
01:49:41.079 --> 01:49:43.640
And that's a good question, and
I believe I haven't looked too much

1381
01:49:43.680 --> 01:49:48.119
into it, but I believe Google
is actually trying to do something different along

1382
01:49:48.159 --> 01:49:54.359
those lines of using the biometrics within
the devices that just about everyone carries,

1383
01:49:54.720 --> 01:50:00.439
because you have look pretty damn crazy
to go to try to hack someone's biomes,

1384
01:50:00.800 --> 01:50:03.199
and it could be it could be
your it could be your eyeball,

1385
01:50:03.920 --> 01:50:08.560
you know, your iris, it
could be your your fingerprint, it could

1386
01:50:08.600 --> 01:50:13.359
be your face recognition. I mean, I just it baffles me today that

1387
01:50:13.439 --> 01:50:19.520
we're still using passwords. Yeah,
I I you know, I agree that

1388
01:50:19.920 --> 01:50:26.199
That's why I recommend these password managers
creating these long twenty digit passwords that you

1389
01:50:26.199 --> 01:50:30.079
know are just randomness, and then
using the password manager to memorize them essentially,

1390
01:50:31.319 --> 01:50:35.279
so but basically then when you go
in and you have to type in

1391
01:50:35.319 --> 01:50:40.880
one of these like really long passwords
that you have in your password manager.

1392
01:50:41.239 --> 01:50:45.039
You don't type in the password itself. The password manager does that for you.

1393
01:50:46.079 --> 01:50:49.399
Yeah. So depending on the app
and the integration, I can go

1394
01:50:49.520 --> 01:50:55.199
in and essentially as soon as I
open the app, it will auto fill

1395
01:50:55.359 --> 01:51:00.399
the user name, and then it
will ask essentially for my biometric for my

1396
01:51:00.439 --> 01:51:02.479
thumbprint, at least on my cell
phone, and as soon as I provide

1397
01:51:02.479 --> 01:51:05.760
that, it will auto fill the
password. Or if I'm on my computer,

1398
01:51:05.840 --> 01:51:09.880
I just have to get okay,
But then am I correct? And

1399
01:51:09.960 --> 01:51:15.279
assuming then if someone hacks that account, then they have all of your passwords

1400
01:51:15.319 --> 01:51:21.119
true. And that's where that's where
using pass phrases, instead of just coming

1401
01:51:21.199 --> 01:51:26.560
up with a single password like a
pet's name or you know, anniversary or

1402
01:51:26.640 --> 01:51:30.640
birthday, come up with a phrase
and add in numbers and special characters in

1403
01:51:30.680 --> 01:51:33.920
there and try, you know,
try and make it a bit you know

1404
01:51:34.239 --> 01:51:38.279
longer. I mean, if you
get I want to say, if you

1405
01:51:38.319 --> 01:51:41.880
get into the realm of twenty four
digits at least with special characters, I

1406
01:51:41.880 --> 01:51:45.000
mean, the amount of computing power
to be able to crack something like,

1407
01:51:45.119 --> 01:51:46.199
no, I get it. I
get it. It's going to be pretty

1408
01:51:46.199 --> 01:51:49.000
big. You know. Well,
thank you for calling man that. No

1409
01:51:49.159 --> 01:51:54.520
seriously, Josh, I know I
was talking about passwords. I was telling

1410
01:51:54.600 --> 01:51:57.640
buddy, you know, I just
don't know what to do, but I

1411
01:51:57.640 --> 01:52:00.359
got to keep them somewhere. And
I call it a drop dead list and

1412
01:52:00.600 --> 01:52:04.039
uh and but but yeah, it's
amazing to me. One time, by

1413
01:52:04.079 --> 01:52:08.119
the way, thank you again for
going three all three seven one three talks

1414
01:52:08.119 --> 01:52:12.279
seven one three eight two five five. One time I was hacked in Google

1415
01:52:12.960 --> 01:52:16.560
and Sue's found out somebody tried to
hit my account for a couple hundred grand,

1416
01:52:16.560 --> 01:52:21.239
our business account, and and I
can't believe I fell for It was

1417
01:52:21.560 --> 01:52:29.560
years ago, and it was Google, and somehow the login screen came up

1418
01:52:29.600 --> 01:52:33.399
to verify who I was, but
it wasn't Google, and I don't know

1419
01:52:33.439 --> 01:52:38.199
how it happened. So I type
in my password next thing I knew,

1420
01:52:38.520 --> 01:52:41.840
Sue says, And we had good
banks that flagged it. Sue says,

1421
01:52:41.880 --> 01:52:44.319
Tom, somebody's trying to hit our
account for a couple grounds, a couple

1422
01:52:44.399 --> 01:52:49.199
hundred and I said, oh my
god, and I realized that my password

1423
01:52:49.279 --> 01:52:56.319
was on there along with others.
I literally had to do every single password

1424
01:52:56.359 --> 01:53:00.840
over and and do away with him
because they had not you know, there

1425
01:53:00.920 --> 01:53:05.319
was all of it was on there. So what I have to do now

1426
01:53:05.520 --> 01:53:10.800
is hope no one hacks my Google
account. And of course I'm really tricky

1427
01:53:10.840 --> 01:53:15.520
with my Google account. My password
is not capital P anymore, it's lowercase

1428
01:53:15.600 --> 01:53:24.520
P A S S W, but
not WRD, It's W zero RD,

1429
01:53:24.720 --> 01:53:27.920
so I'm really tricky. And then
I put in an explanation point at the

1430
01:53:28.239 --> 01:53:31.239
at the back, so that password, I think is pretty damn secure.

1431
01:53:31.760 --> 01:53:41.560
We got more coming right up.
Go with a sure thing Denver's best roofer

1432
01:53:41.680 --> 01:53:47.840
Excel Roofing dot com. You don't
pay a cent until you're content. Time

1433
01:53:47.880 --> 01:53:51.760
for an insurance check up free,
no obligation. In comparison, call Compass

1434
01:53:51.800 --> 01:53:57.439
insurance paying too much your coverage at
dozens of insurance companies find out now three

1435
01:53:57.520 --> 01:54:00.359
oh three seven seven to one help. You'll think you're his only customer when

1436
01:54:00.399 --> 01:54:04.119
you choose Frank durand the real estate
Man dot com to list your home with

1437
01:54:04.239 --> 01:54:15.159
Remax Alliance three oh three nine two
zero sixteen twenty two. You're a troubleshooter

1438
01:54:15.720 --> 01:54:17.039
three oh three seven one three talks
seven one, three, eight, two

1439
01:54:17.079 --> 01:54:20.439
five five. By the way,
I would never use I would never use

1440
01:54:20.439 --> 01:54:24.840
sequential numbers for my password, like
one, two, three, four five

1441
01:54:24.920 --> 01:54:28.000
six, But I do use ten
nine, eight, seven sixty five four

1442
01:54:28.079 --> 01:54:30.000
three two one I go backwards.
No one will figure that one out.

1443
01:54:31.560 --> 01:54:34.640
I wish, really we can come
up with something pretty good for passwords.

1444
01:54:34.680 --> 01:54:38.800
By the way, raison on right
now, Ray, you have a question,

1445
01:54:38.840 --> 01:54:42.039
Go ahead, Ray, welcome.
What's happening? Yeah, I was

1446
01:54:42.079 --> 01:54:46.800
curious the annuities that you advertise with
the fixed index annuities. Yes, sir,

1447
01:54:46.800 --> 01:54:50.600
what can I tell you? Would
it be of any benefit for somebody

1448
01:54:50.720 --> 01:54:56.960
that is eighty years old and has
three hundred thousand dollars to put put it

1449
01:54:57.000 --> 01:55:00.359
in an annuity? Yes? And
no. Let me explain some to you.

1450
01:55:00.399 --> 01:55:03.399
Okay, if you did a three
hundred thousand dollars annuity and turned on

1451
01:55:03.479 --> 01:55:09.760
the income immediately, you would get
a monthly check guaranteed for the rest of

1452
01:55:09.800 --> 01:55:12.680
your life. But and I don't
mean this to be morbid, but the

1453
01:55:12.680 --> 01:55:16.039
rest of your life isn't so long
at eighty as it would be at fifty

1454
01:55:16.119 --> 01:55:20.720
or forty, so so really you
would get income. But I'm not sure

1455
01:55:21.239 --> 01:55:28.079
what you would not have liquidity if
you needed it, You could only take

1456
01:55:28.119 --> 01:55:31.920
ten percent of the account. So
what is your goal if you have three

1457
01:55:31.960 --> 01:55:36.560
hundred thousand. Because I'm not saying
you shouldn't do it, I'm saying there

1458
01:55:36.920 --> 01:55:42.560
it might not be. The older
you are, the less you're going to

1459
01:55:42.680 --> 01:55:45.079
draw from that account. Yeah,
it's not for me. It's for my

1460
01:55:45.119 --> 01:55:48.520
mother in law. And she's just
selling her house and needs somewhere to put

1461
01:55:48.640 --> 01:55:55.000
How old is she No, she's
eighty, Okay, so she's getting Social

1462
01:55:55.039 --> 01:56:00.560
Security and she would definitely get income. It would be protected, and she

1463
01:56:00.680 --> 01:56:03.640
can actually get a bonus going in. But the problem is going to be

1464
01:56:03.760 --> 01:56:09.680
this, Okay, she's going to
die eventually here and not take advantage of

1465
01:56:09.720 --> 01:56:15.000
it. So what you would want
to do is if she has a beneficiary,

1466
01:56:15.079 --> 01:56:18.159
it would be excellent. Then she
can leave the leftover money to her

1467
01:56:18.279 --> 01:56:23.439
estate. If all she wants is
the security of income, it would be

1468
01:56:23.479 --> 01:56:30.039
a good thing, especially a no
load, fixed indextinuity with guaranteed income,

1469
01:56:30.079 --> 01:56:35.920
guaranteed bonus, guaranteed never to lose. But here's the other thing, because

1470
01:56:35.960 --> 01:56:41.199
if she took that principal amount and
let's say she put it in even a

1471
01:56:41.239 --> 01:56:46.520
conservative investment that can make her.
Or some debt securities she could put them

1472
01:56:46.520 --> 01:56:51.359
in that and that would get her
an income. All right, it would

1473
01:56:51.359 --> 01:56:56.760
get her an income, and those
debt securities then could be sold by her

1474
01:56:56.920 --> 01:57:02.319
estate when they die and the same
thing could happen. So that's one way

1475
01:57:02.359 --> 01:57:08.159
of looking at it. Okay.
The problem with that is, uh,

1476
01:57:08.199 --> 01:57:14.159
it's the securities themselves go up and
down in value, where the annuity has

1477
01:57:14.159 --> 01:57:16.840
a fixed amount in the account and
the errors get the rest of it.

1478
01:57:17.319 --> 01:57:21.640
She could also do preferred stock of
some really good companies and get an income.

1479
01:57:23.239 --> 01:57:26.640
I don't i'd like, But then
if she needed liquidity, she could

1480
01:57:26.680 --> 01:57:31.880
get it instantly, and preferred stock
and debt securities don't very like regular stock

1481
01:57:31.920 --> 01:57:35.960
do. They don't go way up
and way down. So it really depends

1482
01:57:36.039 --> 01:57:42.119
on her goal. If she just
wants steady income, she needs to look

1483
01:57:42.199 --> 01:57:46.279
at all three of those. But
a fixed indexinuity is probably the safest.

1484
01:57:46.920 --> 01:57:53.039
But it doesn't but she will give
up her liquidity. Does that make sense?

1485
01:57:53.119 --> 01:57:56.119
Right? Money? Yeah, she
doesn't need the money, She just

1486
01:57:56.159 --> 01:58:00.520
wants to I guess protect it for
her daughter. So okay, well,

1487
01:58:00.560 --> 01:58:04.359
then that then an annuity could do
that for her. It could do that

1488
01:58:04.479 --> 01:58:10.720
for her. Give a company a
call in you know, give Joe a

1489
01:58:10.760 --> 01:58:14.199
call. But listen, do me
a favor if you have any questions though,

1490
01:58:14.439 --> 01:58:17.199
because I'm going to tell you something. Joe is. That's what he

1491
01:58:17.279 --> 01:58:21.680
does, and he's not going to
recommend an alternative. Now he may say

1492
01:58:23.239 --> 01:58:25.399
an annuity is not good or bad
for you, but he's not going to

1493
01:58:25.479 --> 01:58:30.279
recommend an alternative necessarily, so because
that's what he does, So you may.

1494
01:58:30.439 --> 01:58:32.640
You know, there's nothing wrong with
calling him. He's honest, he's

1495
01:58:32.680 --> 01:58:36.479
a great guy. He won't he
won't steer her wrong if it's not appropriate.

1496
01:58:36.520 --> 01:58:42.640
In fact, as a certified financial
planner with a he has to have

1497
01:58:43.079 --> 01:58:47.600
a certain amount of best interests at
heart, a fiduciary responsibility to people,

1498
01:58:47.880 --> 01:58:51.880
so he can't recommend something that's not
appropriate. His number is three oh three

1499
01:58:53.560 --> 01:58:58.560
seven seven nine sixty six hundred three
oh three seven seven nine sixty six hundred.

1500
01:59:00.279 --> 01:59:06.279
Word on that. On any fixed
indexed annuity, it is you are

1501
01:59:06.520 --> 01:59:11.479
trading liquidity. Remember that even at
a younger age. Now, that doesn't

1502
01:59:11.479 --> 01:59:14.479
mean you could never get the money. Let's take some worst case scenarios.

1503
01:59:14.880 --> 01:59:18.640
If you put money into a fixed
indexed annuity and you need it all for

1504
01:59:18.680 --> 01:59:23.239
a kidney transplant for your grandchild.
I don't know, Okay, you just

1505
01:59:23.319 --> 01:59:27.560
want it all. You will sacrifice
a percentage of your money for that.

1506
01:59:27.800 --> 01:59:30.560
Okay, it's not like it's probably
under ten percent, but you're going to

1507
01:59:30.640 --> 01:59:35.760
sacrifice, I believe, and you
won't get the bonus either. You have

1508
01:59:35.800 --> 01:59:39.720
to be in there a certain amount
of time to keep that bonus. The

1509
01:59:39.800 --> 01:59:43.079
other thing is if you want to
take up to ten percent of the account

1510
01:59:43.119 --> 01:59:46.079
value per year, you can do
that as well in an emergency like you

1511
01:59:46.119 --> 01:59:49.760
can take ten percent, then you
have ten percent working towards your income as

1512
01:59:49.760 --> 01:59:57.079
well. So it is a balance
and it is sacrificing liquidity, but you

1513
01:59:57.319 --> 02:00:02.560
also give up volatility, meaning you
won't have great price wings up or down.

1514
02:00:02.600 --> 02:00:08.800
But you're also never going to have
a loss ever of any income you've

1515
02:00:08.840 --> 02:00:15.000
earned thus far. And any principle
you know with any financial product, there

1516
02:00:15.119 --> 02:00:19.239
is always a cost, and no
matter what, the more risks you take,

1517
02:00:19.279 --> 02:00:23.319
the more money you can make and
the more money you can lose,

1518
02:00:24.079 --> 02:00:30.399
and then the less risk the more
conservative, then the more conservative the return.

1519
02:00:30.399 --> 02:00:35.680
And then on another note, if
you want to compare the risk to

1520
02:00:35.760 --> 02:00:40.720
the return. There are metrics all
day long that can do that, and

1521
02:00:40.760 --> 02:00:44.560
a really good advisor can show you
that, you know, like how much

1522
02:00:44.680 --> 02:00:46.880
risk is it worth? There are
some investments, for example, that have

1523
02:00:46.960 --> 02:00:53.520
the optimum risk for return and others
that have way too much risk for the

1524
02:00:53.600 --> 02:00:58.000
return. Then there are others that
are conservative, that have the highest risk

1525
02:00:58.079 --> 02:01:02.960
possible for conservative and some are not
good. And these are all these ratios

1526
02:01:03.000 --> 02:01:09.800
they have, And the problem that
I have with advisors is that they don't

1527
02:01:09.840 --> 02:01:17.039
avail themselves of these tools necessarily to
give an objective evaluation of your investment.

1528
02:01:18.359 --> 02:01:23.399
Most advisors, I hate telling you
this, but it's the god's honest truth.

1529
02:01:24.000 --> 02:01:30.800
They don't know anything, and they
defer to broker dealers who really manage

1530
02:01:30.800 --> 02:01:34.720
your money, and then they call
themselves your advisor. So if you really

1531
02:01:34.760 --> 02:01:39.159
want good people, you got to
search long and hard for them. Three

1532
02:01:39.239 --> 02:01:42.520
oh three seven one three A two
five five Buddy Mitchell, first question,

1533
02:01:42.880 --> 02:01:46.520
mixed media flooring. Do you know
what that means? Mixed media? Yeah,

1534
02:01:46.680 --> 02:01:49.800
they want to know, and I
think as ugly as hell, but

1535
02:01:49.880 --> 02:01:55.880
they've seen it before where a carpet
or tile is mixed in with wood where

1536
02:01:55.880 --> 02:02:00.920
there's there's a section of carpet or
section of tile and and there's wood trim

1537
02:02:00.960 --> 02:02:03.000
around it or wood patterns. Have
you seen that, Yeah, I've seen

1538
02:02:03.039 --> 02:02:08.680
that. It's mostly commercial though,
and I don't I don't. I've never

1539
02:02:08.720 --> 02:02:12.960
seen in houses. We've done it
in houses where we've had like a hardwood

1540
02:02:12.960 --> 02:02:17.720
perimeter with a carpet inset. Yeah, not like no, not little,

1541
02:02:17.760 --> 02:02:24.640
but like like four by fours or
three by three Okay, I've never done

1542
02:02:24.680 --> 02:02:27.520
that in a house or six.
Okay, Then somebody wants to know this

1543
02:02:27.600 --> 02:02:30.720
is a different one. Have you
ever done in an entry way with any

1544
02:02:30.800 --> 02:02:35.399
kind of flooring sculpting or initials or
wording or something like, you know,

1545
02:02:35.520 --> 02:02:40.119
anything like that. No, that
would be a sand and finished hardwood company

1546
02:02:40.199 --> 02:02:44.000
would do that. I've seen people
do that sand and finish where they you

1547
02:02:44.039 --> 02:02:45.199
know, they can take wood and
they can carve it and then they can

1548
02:02:45.239 --> 02:02:48.960
stand it. What about these what
do they call them when they're I have

1549
02:02:49.039 --> 02:02:51.840
one up in my hallway that for
when you walk in. It's an inlay

1550
02:02:53.119 --> 02:02:57.279
in inlay. Yeah, we've sold
those. You do those? Yeah?

1551
02:02:57.439 --> 02:03:02.039
And and do usually that ceramic tile
or you know a hardwood inlay that.

1552
02:03:02.199 --> 02:03:04.840
Yeah, that's what I mean.
Yeah, but it's still usually stand and

1553
02:03:04.880 --> 02:03:09.720
finish. But that's got to be
intensive labor wise, right if you do

1554
02:03:09.760 --> 02:03:12.680
it on spot or do they sell
them pre made? They sell them pre

1555
02:03:12.720 --> 02:03:15.079
made? Oh they do. Now, like if you did, someone's like

1556
02:03:15.279 --> 02:03:18.640
welcome you know to the Yeah,
yeah, a Martino house or something that

1557
02:03:18.680 --> 02:03:21.640
would be actually foolhard if you're going
to sell your house. But yeah,

1558
02:03:21.680 --> 02:03:26.039
but yeah, but have you seen
those kinds of things. I've never seen

1559
02:03:26.079 --> 02:03:29.960
it, but I know, I
know there's hardwood floor installers out there that

1560
02:03:30.000 --> 02:03:32.319
could probably. And then then on
another note, just for me, I'm

1561
02:03:32.359 --> 02:03:36.600
wondering sculpted carpet. You don't see
that at all anymore, do you.

1562
02:03:36.600 --> 02:03:40.279
No, there's a lot of patterned
carpets that come not sculpt it. But

1563
02:03:40.359 --> 02:03:42.239
yeah, like it used to be. No, no, no, not

1564
02:03:42.319 --> 02:03:45.279
at all. It's been out for
a long time and I haven't seen it.

1565
02:03:45.359 --> 02:03:47.359
Then I heard there was a resurgence
for a while and I hope to

1566
02:03:47.439 --> 02:03:53.760
god it went away for the shags
again, Well, those heavy Friza shag

1567
02:03:53.880 --> 02:03:57.600
never went away. They called it
frize really yeah, frisee carpet. But

1568
02:03:57.600 --> 02:04:02.319
but it's it never got as big
as the expense he used to build shags,

1569
02:04:02.399 --> 02:04:05.359
right, So it's like a modified. It's a modified. It's a

1570
02:04:05.359 --> 02:04:11.800
cup pile carpet that is kind of
really loose, and they're they're actually they

1571
02:04:12.279 --> 02:04:15.920
went away too. They were a
little bit more durable because you were walking

1572
02:04:15.920 --> 02:04:19.039
on the side of the yarn instead
of the tips. And when I first

1573
02:04:19.079 --> 02:04:25.600
started selling in like the like twenty
ten through fourteen, they were really popular.

1574
02:04:25.640 --> 02:04:28.479
But there I haven't seen. I
can't. I don't even have one

1575
02:04:28.479 --> 02:04:32.640
in my showroom anymore. Now we
have in one of our places, we

1576
02:04:32.760 --> 02:04:38.439
have a I hate it, buddy, I hate it. It's the most

1577
02:04:38.520 --> 02:04:42.840
durable stuff I've ever seen in my
life. It's not it's really nice looking.

1578
02:04:43.159 --> 02:04:44.920
I hate it. And I'll tell
you why I hate it. It's

1579
02:04:44.960 --> 02:04:48.279
like a waffling. It's it traps
every bit of dirt there is. I

1580
02:04:48.279 --> 02:04:51.720
mean, it's amazingly hard to keep
clean. Hey, do you know what

1581
02:04:51.800 --> 02:04:55.960
I mean by waffling? Almost like
it's not as deep as a waffle,

1582
02:04:56.159 --> 02:04:59.720
but like a water waffle pattern.
It could be a waffle pad. Yeah,

1583
02:05:00.119 --> 02:05:04.560
seen, okay, but those crevices
trap can trap dust and debris it's

1584
02:05:04.640 --> 02:05:10.960
terrible and and because it's not offt
it's not really hard, but it's not

1585
02:05:11.079 --> 02:05:15.119
soft. Vacuums don't really clean them
that well because those beater brushes, you

1586
02:05:15.159 --> 02:05:18.720
know what I'm saying. So,
I mean, do they sell still those

1587
02:05:18.840 --> 02:05:21.920
kinds of carpets. Oh yeah,
that's a popular That was a popular carpet.

1588
02:05:21.920 --> 02:05:28.479
It was made with like probably it's
a very good quality nylon and yeah,

1589
02:05:28.520 --> 02:05:30.520
yeah, really you know, that
was the thing about nylon. Nylon

1590
02:05:30.680 --> 02:05:34.239
was really really durable, but it
was also really hard and not very soft

1591
02:05:34.399 --> 02:05:39.520
exactly. And then smart Strand came
onto the market, which was an upgraded

1592
02:05:39.800 --> 02:05:44.720
polyester basically, and they could make
it really soft, and so they then

1593
02:05:44.880 --> 02:05:49.600
tried to make nylon softer, which
then took away the durability. So all

1594
02:05:49.680 --> 02:05:53.039
right, we got more coming up. Three all three seven to one,

1595
02:05:53.159 --> 02:06:00.520
three eight, two five five Go
with a sure thing Denver's Rufer Excel roofing

1596
02:06:00.600 --> 02:06:08.079
dot com. You don't pay a
cent until you're content. Time for an

1597
02:06:08.119 --> 02:06:12.920
insurance checkup free, no obligation.
In comparison, call Compass insurance paying too

1598
02:06:12.960 --> 02:06:16.279
much your coverage at dozens of insurance
companies find out now three all three seven

1599
02:06:16.359 --> 02:06:20.000
seven to one help. You'll think
you're his only customer when you choose Frank

1600
02:06:20.079 --> 02:06:25.680
durand the real estate man dot com
to list your home with Remax Alliance three

1601
02:06:25.680 --> 02:06:31.800
oh three nine two zero sixteen twenty
two. Hi Tom Martino here three O

1602
02:06:31.960 --> 02:06:36.319
three seven one three talks seven one
three eight two five five. You know,

1603
02:06:36.479 --> 02:06:39.199
So, Buddy and I were talking
off the air, and then I

1604
02:06:39.239 --> 02:06:42.880
was talking to some YouTube morons,
and then I was also talking on text.

1605
02:06:44.680 --> 02:06:47.800
You know these aggregate finance sites,
right, or aggregate any site like

1606
02:06:48.079 --> 02:06:51.640
remember the one that true bill I
think it was called the app. They

1607
02:06:51.680 --> 02:06:55.880
say they'll look through all of your
bills to see recurring charges to make sure

1608
02:06:55.920 --> 02:06:59.880
there aren't anything. They like,
have an algorithm that can find fraudulent charges.

1609
02:07:00.159 --> 02:07:02.319
They wonder, hey, what's this
eighty nine cents you're paying every three

1610
02:07:02.560 --> 02:07:06.159
months or every three days or you
know what I'm saying. Basically, they

1611
02:07:06.199 --> 02:07:13.800
try to identify arrant charges and things
they shouldn't be on there. And I

1612
02:07:13.840 --> 02:07:15.920
looked at it. I thought that's
a cool concept, right, because I

1613
02:07:15.960 --> 02:07:19.479
have sues now that looks over everything. She's so good, But I have

1614
02:07:19.560 --> 02:07:24.119
other credit cards that are personal.
She doesn't look over she looks over our

1615
02:07:24.159 --> 02:07:28.600
business stuff. So when I have
personal stuff, you know, I'm sure

1616
02:07:28.640 --> 02:07:30.199
there are things on there I'm paying
for I forgot about, you know what

1617
02:07:30.199 --> 02:07:34.039
I'm saying, Like, there's so
many things we have nowadays, an app

1618
02:07:34.119 --> 02:07:39.199
or something where you're paying some stupid
monthly charge. But in order to get

1619
02:07:39.239 --> 02:07:42.960
on this thing, you got to
give them all your passwords to all your

1620
02:07:42.960 --> 02:07:46.640
credit cards and your name, well
obviously your name and your credit cards.

1621
02:07:46.359 --> 02:07:53.800
So really, why is it that
we trust these apps? We trust the

1622
02:07:53.840 --> 02:08:00.640
password apps, we trust the true
bill kinds of apps. And what about

1623
02:08:00.640 --> 02:08:07.520
the aggregate sites like Quicken and power
and other ones where you want to get

1624
02:08:07.560 --> 02:08:11.640
a picture of your finances? Right? Who has time to log on to

1625
02:08:11.800 --> 02:08:16.199
five or six or eight accounts and
investment accounts and all of that if you

1626
02:08:16.359 --> 02:08:20.239
have money spread around? Right,
So there are aggregate sites where you put

1627
02:08:20.319 --> 02:08:22.960
in all of your accounts. First
you got to put in the website,

1628
02:08:22.960 --> 02:08:24.520
you got to put in your username, got to put in your password.

1629
02:08:24.800 --> 02:08:28.840
Then you put in another account,
and then another account, and then another

1630
02:08:28.840 --> 02:08:31.560
account, and then it gathers it
all on a page and it aggregates it

1631
02:08:31.560 --> 02:08:35.800
in front of you, so you
can get a picture of your finances.

1632
02:08:35.760 --> 02:08:45.479
Well, you think about that.
Anyone at that company, anyone has access

1633
02:08:45.560 --> 02:08:52.439
to every single financial account you have. Why is it that we trust these

1634
02:08:52.760 --> 02:08:56.960
we do? Why is it?
I mean, are we thinking there's no

1635
02:08:58.000 --> 02:09:01.199
one that works there or maybe they
don't, but how would we know that?

1636
02:09:01.159 --> 02:09:05.720
And of course we trust Google.
Do you realize I thought, what

1637
02:09:05.840 --> 02:09:11.239
if someone from Google ever went on
their own and wanted to hack? Of

1638
02:09:11.319 --> 02:09:16.920
all the information services, I think
Google probably holds the most when it comes

1639
02:09:16.960 --> 02:09:20.920
to when it comes to stuff that
could really screw you up. So I

1640
02:09:20.920 --> 02:09:24.560
would like to know what's the answer. I mean, at some point,

1641
02:09:24.920 --> 02:09:28.479
we are giving out our name and
password way more than we think. We

1642
02:09:28.600 --> 02:09:31.960
think we're not, but we are. We're giving it out to everything.

1643
02:09:33.159 --> 02:09:37.199
If you have quick books, Quicken, if you have any kind of aggregated

1644
02:09:37.279 --> 02:09:46.800
financial website or passwordminder or any kind
of collective site, We're screwed. We're

1645
02:09:46.880 --> 02:09:54.279
totally screwed. And that is the
thing that we have come to accept.

1646
02:09:54.319 --> 02:09:58.399
For some reason, we download these
apps or we go to these websites where

1647
02:09:58.439 --> 02:10:03.880
we have no idea how secure they
are, and we give them everything.

1648
02:10:03.960 --> 02:10:07.159
Yet we hide them from friends and
neighbors and family. Right, Oh no,

1649
02:10:07.279 --> 02:10:11.279
you can't have my pin, you
can't have my username, you can't

1650
02:10:11.279 --> 02:10:16.319
have my password, and boom,
everyone else gets it. That's the weird

1651
02:10:16.359 --> 02:10:22.640
part. Three zero three seven one
three talk seven one three eight two five

1652
02:10:22.760 --> 02:10:28.840
five. Another floor covering question.
Once a carpet they they had some water

1653
02:10:28.920 --> 02:10:31.159
damage. Once it's wet, can
you dry it out and keep it or

1654
02:10:31.199 --> 02:10:33.079
is it always? Is it going
to show problems after that? Buddy,

1655
02:10:33.840 --> 02:10:37.279
No, you can keep it.
It's it's you know, if it can

1656
02:10:37.359 --> 02:10:41.319
be recovered. Well, it depends
on how picky you are and how long

1657
02:10:41.359 --> 02:10:43.359
it's soaked. I don't know how
long. Once a carpet gets wet,

1658
02:10:43.399 --> 02:10:46.640
the problem with it is the backing
is damaged and so therefore it's going to

1659
02:10:46.680 --> 02:10:50.920
wrinkle a lot. It's going to
get real loose and start wrinkling. Like

1660
02:10:50.960 --> 02:10:54.079
we have a lot of We put
a lot of carpet in basements, and

1661
02:10:54.479 --> 02:10:58.319
the moisture coming up through the pad
into the carpet makes the carpet wrinkle.

1662
02:10:58.760 --> 02:11:03.640
Right, it's because you know,
water damages the backing. The backing,

1663
02:11:03.920 --> 02:11:09.640
yeah, stretches. So when you
get water damage, you know, if

1664
02:11:09.720 --> 02:11:11.960
you clean it and it doesn't smell, you can put the carpet back,

1665
02:11:13.039 --> 02:11:16.439
but don't expect it to last,
and don't expect it not to wrinkle,

1666
02:11:16.760 --> 02:11:18.439
and hire someone to come out every
now and then and stretch it back.

1667
02:11:18.840 --> 02:11:24.439
See, because some insurance companies,
do you realize what they do? They

1668
02:11:24.520 --> 02:11:26.920
make you keep carpet if they think
they actually have gone to a point where

1669
02:11:28.159 --> 02:11:31.920
they make you keep three rooms and
they'll replace four or five, you know,

1670
02:11:31.079 --> 02:11:35.319
the fourth room or fifth room.
They try to piecemeal it. So

1671
02:11:35.560 --> 02:11:39.520
can you get carpets to match?
Can you get them even the same carpet?

1672
02:11:39.640 --> 02:11:41.920
Yes, but there'll be a di
lot difference and you'll see. So

1673
02:11:43.560 --> 02:11:46.840
why are see that's what I don't
understand in today's day and age technology.

1674
02:11:46.880 --> 02:11:52.560
Why are there di lot differences?
Is it for microscopic changes in the formula

1675
02:11:52.720 --> 02:11:54.960
or what? Yeah, microscopic changes. You put two pieces of carpet together

1676
02:11:56.119 --> 02:12:00.119
and you lay them on the floor
and they're not from the same run.

1677
02:12:00.199 --> 02:12:03.680
Really, you can see a difference
if you're really picky. Yeah, okay,

1678
02:12:03.880 --> 02:12:07.520
And have you had people like that? So? So what happens then

1679
02:12:07.680 --> 02:12:11.279
they have to replace everything they you
or you get the same dialog and you

1680
02:12:11.319 --> 02:12:13.000
save it. Have you ever had
people put carpet away to save it.

1681
02:12:13.199 --> 02:12:16.520
No, No, I know.
I've had people say, hey, I

1682
02:12:16.560 --> 02:12:18.760
want to order an extra piece for
my stairs because it's gonna wear out pretty

1683
02:12:18.800 --> 02:12:24.039
quick. Hey, hey, Ryan, what's your comment on passwords? Yeah,

1684
02:12:24.079 --> 02:12:26.720
I just want to let you know
that what I do in my household,

1685
02:12:26.800 --> 02:12:30.239
we could just go ahead and keep
paper and thin in a little notebook

1686
02:12:30.279 --> 02:12:37.399
and keep it in our safe.
You know what, So you have your

1687
02:12:37.399 --> 02:12:39.560
own Okay, you know what.
No one's going to hack it. But

1688
02:12:39.640 --> 02:12:43.920
here's the deal. So do you
ever have to refer back to it because

1689
02:12:43.960 --> 02:12:50.000
you forgot them? Sometimes? Yeah, like we just cats the people updated

1690
02:12:50.720 --> 02:13:00.319
and write it out. And yeah, I also like hints, for example,

1691
02:13:00.399 --> 02:13:03.760
don't put the password down, but
put a hint down that tells you

1692
02:13:03.800 --> 02:13:09.119
what you're doing, right, And
then nobody knows how to read cursive,

1693
02:13:09.199 --> 02:13:13.760
so we write it in cursive too. No, I get it, man.

1694
02:13:13.920 --> 02:13:16.520
No, I mean, by the
way, are they still teaching cursive

1695
02:13:16.560 --> 02:13:22.479
in school? It depends on the
school, but more likely no, it's

1696
02:13:22.840 --> 02:13:26.079
print and some school do. But
I don't think it's prevalent like it used

1697
02:13:26.079 --> 02:13:30.720
to be when I was in school
or when you were in school. Yeah,

1698
02:13:31.079 --> 02:13:33.039
yeah, I know it man,
and then we were we were writing

1699
02:13:33.039 --> 02:13:37.239
on cave walls three oh three,
seven and three too, Thanks man,

1700
02:13:37.279 --> 02:13:43.159
we got more right after this.
Go with a sure thing Denver's best roofer

1701
02:13:43.319 --> 02:13:50.479
Excel Roofing dot com. You don't
pay a cent until you're content. Time

1702
02:13:50.520 --> 02:13:54.960
for an insurance checkup free, no
obligation. In comparison, call Compass Insurance

1703
02:13:54.119 --> 02:13:58.279
paying too much your coverage at dozens
of insurance companies find out now three oh

1704
02:13:58.279 --> 02:14:03.039
three seven and one. Help.
You'll think you're his only customer when you

1705
02:14:03.119 --> 02:14:07.279
choose Frank durand the real estate Man
dot com to list your home with Remax

1706
02:14:07.319 --> 02:14:20.840
Alliance three oh three nine two zero
sixteen twenty two. Hey Tom Martino,

1707
02:14:22.399 --> 02:14:26.359
your troubleshooter three oh three seven one
three talks seven one three eight two five

1708
02:14:26.479 --> 02:14:28.920
five. You know, buddy,
I don't know if I ask this U.

1709
02:14:30.119 --> 02:14:33.079
Do you have sales going on or
do you ever do specials? Anything

1710
02:14:33.079 --> 02:14:37.560
going on that any any special suppliers
or things, So let me know.

1711
02:14:37.960 --> 02:14:43.039
Yeah, we got a special going
on right now with carpet. Okay,

1712
02:14:43.279 --> 02:14:46.600
we have a product called our Best
Buys. If you go into any of

1713
02:14:46.600 --> 02:14:50.439
our showrooms or have our salespeople come
to your house. You can ask them

1714
02:14:50.479 --> 02:14:56.640
to say what is the best buy
carpet and it says best buy on it.

1715
02:14:54.840 --> 02:14:58.640
And it's not from best buy.
This this is I mean, it's

1716
02:15:00.159 --> 02:15:03.600
we actually we call it power by
Power. It's a power by and we

1717
02:15:03.720 --> 02:15:07.840
bought a lot of it and our
our buying group that we're part of.

1718
02:15:07.960 --> 02:15:11.600
Okay, so it's something that you
have supply of. Yeah, and we

1719
02:15:11.680 --> 02:15:15.000
got a we got it right now. It's twenty five percent off. So

1720
02:15:15.199 --> 02:15:20.279
and that's a real twenty percent great
price from from our our ready good price.

1721
02:15:20.359 --> 02:15:22.520
Yeah. And is that just carpeting
or any floor covering, that's just

1722
02:15:22.600 --> 02:15:26.640
the carpet, our hard surface.
Right now, we're selling a lot of

1723
02:15:26.680 --> 02:15:31.199
hardwood. We were doing. We've
brought in a lot of really nice hardwoods

1724
02:15:31.319 --> 02:15:35.800
for people to solid hardwood, solid
and engineered hardwood. Yeah. So yeah,

1725
02:15:35.880 --> 02:15:41.159
beautiful stuff. We've got our Paradiso
line of hardwood. It's an oil

1726
02:15:41.239 --> 02:15:45.479
finished floors, you know, So
are there is there an advantage to an

1727
02:15:45.479 --> 02:15:48.760
oil finish? Is it easier to
keep up and to redo when you damage

1728
02:15:48.760 --> 02:15:52.399
it? It's easier to fix when
you have a polyurethane on a floor and

1729
02:15:52.439 --> 02:15:56.279
you scratched it, right, well, yeah, but when you when you

1730
02:15:56.279 --> 02:16:01.439
have a polyurethane or aluminum oxide on
a floor and you scratch it, you

1731
02:16:01.479 --> 02:16:05.520
can't fix the polly or the scratch
without it's sticking out like a sore thumb.

1732
02:16:05.560 --> 02:16:07.920
Where with an oiled floor, you
can rub oil on it and you

1733
02:16:07.920 --> 02:16:11.760
can see. That's what I love. So why does anyone do that hard

1734
02:16:11.880 --> 02:16:18.079
shell surface because it became popular in
the sixties, nineteen sixties. So if

1735
02:16:18.079 --> 02:16:22.319
you have one of those floors,
the pre finished, they don't come oiled,

1736
02:16:22.399 --> 02:16:26.279
right or do they? No,
we have several of several of them

1737
02:16:26.920 --> 02:16:30.960
pre finished oiled floors. Yeah,
oh those are See that's the best of

1738
02:16:31.000 --> 02:16:35.840
everything, in my opinion, is
having stuff oiled again. It would be

1739
02:16:35.920 --> 02:16:39.000
so much easier to blend if you
have to fix or maintain even right,

1740
02:16:39.159 --> 02:16:43.159
and you don't have to stand them
down all the way. See, and

1741
02:16:43.559 --> 02:16:46.879
this polly, you're a thing or
whatever you call this other thing the shit,

1742
02:16:46.120 --> 02:16:50.319
whether it's shiny or flat, it's
hard to maintain, isn't it.

1743
02:16:50.399 --> 02:16:54.399
No, it's not hard to maintain, hard to patch, it's hard to

1744
02:16:54.399 --> 02:17:01.799
fix a damage. We're out of
time, simply floors, ain't dot Com