WEBVTT

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Welcome to Hacking Your Leadership. I'm
Chris and I'm Lorenzo. And Lorenzo on

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this episode, I want to talk
about a listener question that I got on

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LinkedIn. This is from a person
who they asked to be you know,

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to remain anonymous, so we'll respect
their their anonymity here. But the question

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was around feedback that they had received
that they weren't perceived as being very authentic

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when it came to leading, and
that was a kind of a semi surprise

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to them because they they had had
gotten the feedback in the past, but

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they believed they had done, you
know, taking steps to kind of make

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it better over the years, and
we're still getting the same feedback. And

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the question was around how how were
they able to be perceived as more authentic

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on the team. And and I
like this question because my first answer is,

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well, do you do you want
to be perceived as being authentic or

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do you want to be authentic?
Right? So, and I I will

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assume positive intent and assume they actually
want to be authentic, not just perceived

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as authentic. But they go hand
in hand there, And it got me

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thinking about the you know, like
what if I think about leaders in my

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life who are authentic, like I, I perceive them as being authentic and

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I believe they are authentic, versus
leaders who I don't believe are authentic.

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I try to look for, like, you know, kind of traits that

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that run the gamut across the board
from from all of them, you know,

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commonalities, and I keep coming back
to this element of vulnerability. But

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then, but then I I know
leaders who are authentic who they aren't.

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They don't have a lot of examples
of being where I perceive them as being

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vulnerable, but I still think they're
really authentic. And then there are leaders

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who I've perceived as being authentic and
they're just they're just not good people.

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They just they just don't it Like
I'm these are the ABC's and me kind

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of thing, you know. But
uh, but yeah, I'm wondering what

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your thoughts about this are, because
I think it's a there's a lot to

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hacker. There's this idea of being
actually authentic and what that means too.

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If you are a leader of leaders
or leader of people, and you and

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you want to make sure if you
know that being authentic is a large part

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of your ability to lead a team, that your people have to believe that

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you are authentic? How do you
do that or what does one do to

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how do you quantify that in actual
actions? Authenticity is something that I think,

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over time and interactions allows people to
understand who you really are. Again,

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this is just kind of my initial
thoughts and definition of what that would

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be to me is like, are
you you know, is Chris showing up

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as this same Chris over and over
and over again? And are his are

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his perspectives? Are his thoughts on
things that we're talking about? Are as

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the way that he speaks to me
provides me with direction, feedback, coaching,

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inspiration, whatever those things are?
Like, is there's this element of

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consistency here that I feel is is
you know who he is? And also

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am I learning about him personally to
a degree in a way that helps me

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to understand where he comes from and
maybe even why he sees these things these

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ways? So when I think about
authenticity, that's the first thing that I

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think about, is like just this
idea of you know, do I think

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so it's more of the perception of
authenticity. Do I think that Chris is

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being true to who he presents himself
to be? The actual thing about authenticity

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is that you can say I'm being
authentic, this is who I am,

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this is like you can like it, you cannot like it. You can

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appreciate it, you can not appreciate
it. But like, I feel strongly

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that I'm showing up as who I
am, and then it becomes frustrating when

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you're kind of getting that feedback of
people saying maybe they don't perceive you as

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authentic. I think a big factor
in that is the comparison elements, especially

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when you have either have multiple leaders
on a team where people can kind of

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compare and contrast, or experiences with
other leaders where I'm like, man,

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my last leader would talk about like
their children and their hobbies and they would

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share this, and they would share
that, and then my new leader is

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really just all about like work and
what we have to accomplish. He's nice

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and he talks to me and he's
not mean to me, but like,

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I don't really know who he is, and then therefore I don't know that

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he's being authentic, like I think
because he's not talking about the numbers when

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he's at home, right exactly,
No, No, And then I think

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another part of that too in leadership
specifically where somebody can be truly like I

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think, being authentic, but then
people can perceive them as not. It's

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kind of when you get sometimes those
like corporty kind of robots that maybe are

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just repetitive of like they only say
like the hot taglines of a company.

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They're very robotic when it comes to
like conversations around certain things, like I

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think of like the development conversation sations
that I've seen sometimes in new leaders where

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it's like, I'm just going to
like, so, Chris, you know,

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tell me about how you feel your
work is going. You have an

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answer, Thank you for sharing that. I appreciate your insights. Right,

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Where are things that you feel that
you're proud about? Like, And it's

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the same script for every persons from
the real you exactly. Even if it's

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like you do care, you are
interested, but you feel that you have

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to follow this from a consistency standpoint
or whatever. People can say that doesn't

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feel authentic, like it feels like
it feels like they're just doing this because

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they have to, not because they
really want to, even if you really

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want to. Yeah, I like
that I heard the first thing you said.

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I heard I heard almost predictability.
You said consistency, But when I

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hear consistency, it's like, can
I if I go into an interaction,

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I think this person is going to
do this? Okay, now did they

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do that? And consistency is predictability, right, But but if a person

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is predictably that's that example you gave. They the company speak, that's what

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they say. There's that wall up. It doesn't necessarily mean that they're inauthentic.

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I think it's hard for people to
believe that a person is that shallow

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and only shallow, like like how
we talk about how a person doesn't care

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about, you know, deeper things. They just look somebody's looks or somebody's

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wealth or whatever. I don't mean
that shallow. I mean truly just that

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there that they are a person who
doesn't have the many facets of a personality,

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and a person that they know that
literally everybody has. Everybody has multiple

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facets. So if you're only seeing
this one element, it's impossible for most

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people to believe that that is how
deep a person goes. And so when

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that's all you're seeing, the general
inclinations think, well, they're clearly not

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being authentic. On the flip side. I know leaders who they get so

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much out of whatever that work is
that that's they believe they are being authentic.

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That's what they want to talk about. And if you were to talk

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about that same stuff with them right
back, they would have an amazing conversation

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with you. They would love talking
about it. They got a lot of

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passion from that. So I guess
what I'm saying is that there's an element

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of perception here that goes a lot
deeper than just what you know. It's

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almost like you can't label yourself as
authentic. People have to label you authentic,

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right, you know, And that's
a that's an interesting one. I

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want to talk about a little bit
when it comes to vulnerability because I've often

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heard those two things tied together with
this. So I know leaders who have

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been vulnerable, and that leads you
to believe they're being authentic. Because everybody

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knows that nobody's perfect. Everybody knows
that everybody has made mistakes, and so

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if a person is never talking about
their mistakes or their failures, then that

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can come off as a lack of
authenticity because the entirety of a person includes

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those mistakes. It has to,
So why aren't you talking about it.

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Is it because you don't actually believe
you've made them, you know, or

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is it because you just don't want
to talk about them. Either way,

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that's that's a lack of authenticity.
But I look at people like, you

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know, when you see like a
politician or somebody on TV and they're apologizing

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for whatever it was that they did, And the first thing I think is,

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that's not real. They just got
caught, right, That's what I

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think. So that's that's not a
real that's that's admitting a failure. That's

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admitting a mistake. But it's not
authenticity either. So vulnerability doesn't necessarily mean

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authenticity, but it could. And
what do you think about that? Yeah,

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I think vulnerability is one of those
things that in the right amount,

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in the right way, really becomes
a big part of people feeling like a

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leaders authentic in the context of leadership. Like and again it's it's it's really

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interesting because again it's you can not
have any and then that makes it difficult

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for people to feel that you're being
authentic if you never admit mistakes, if

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you never share things about yourself,
if you never talk about the failures or

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anything whatsoever. You're never willing to
admit to something that's gone wrong. You

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pretend like everything is good, Like
you can feel like they're being an authentic

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but then if you have too much
vulnerability and you're you're always like it's like,

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you know, just just over the
top with uh how you like said,

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like where everything is never nothing will
ever work, or I don't know

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how we'll ever get this done,
or like you know, I've made so

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many mistakes before. Now you're like, I'm starting to lose confidence now,

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Like like it's like, you know, it may make you more authentic,

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like that may be more of a
reflection of who you are, but as

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a leader, I'm like I need
an era of confidence. I need somebody's

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gonna tell me, like we're gonna
figure this out and we're gonna go We're

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gonna make this work. And it
might be difficult, it might be hard,

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we might fall in our face a
few times, but we are going

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to make this happen, and we're
gonna take this collective you know, energy

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and what we've all learned in the
past to kind of apply to this,

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to this, to the situation.
But I think that the vulnerability is one

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of those things that time, place, and amounts. I think it really

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really matters. It's kind of like
it's just as the recipe has to have

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the right measurements, but I also
know that those measurements differ from team to

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team, in situation to situation,
so it's really difficult to pin down exactly.

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Like if you say, every week, admit two mistakes and then share

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one story where you screw something like, that's the definition of right right,

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It's it's kind of like, so
it's a it's a really hard one to

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capture, but I believe it's absolutely
necessary. Yeah, there's this. It's

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almost like like being vulnerable is a
you're you're giving somebody the tools with which

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to judge your authenticity and and the
right level of vulnerability is needed in that

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moment. And sometimes it's not very
much vulnerability that is needed in order to

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make people understand that you're being authentic. Sometimes a lot of vulnerability is needed

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to make people feel like you're being
authentic. And you know, so,

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I mean it can it can come
to like, wait, are you are

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you admitting this mistake because you got
caught and you never would have said anything

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if you hadn't gotten caught. Are
you are you are you bringing up this

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failure or this mistake and the context
of you see me struggling with something right

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now and you want to bring up
how you went through the exact same thing.

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Well, if that's the case,
then it needs to be very specific

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with examples. Otherwise I feel like
you're just saying that you went through this

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too because you're trying to You're trying
to be vulnerable when when there's not when

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it's not real, you're making it
up. And so yeah, it's it's

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the right level of vulnerability is needed. But but every situation is different in

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terms of the amount that is required. So there's no way, there's no

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way to predict it. You just
have to kind of know in the moment

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what you have to do. This
is this is hard to practice if you're

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not good at it, but it's
not impossible. You can do this if

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you're If you're not good at this, you can get better. I think

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I think it takes into a context
like understanding if you're if you're looking to

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to develop people, help them work
them down the path around like personal learning

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and growth and everything. Like I
immediately think of the examples when somebody says

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to me like hey, you know, here's what we're up against, or

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here's here's a you know, here's
what we've been doing and we don't know

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if we're doing this the right way, or like here's you know, here's

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kind of how here's our approach to
this, and it sounds like maybe we're

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not doing this correctly. And I
think in those moments, one of the

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things that I'm conscious of is saying
like, hey, well, like I,

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first of all, let me tell
you something. You're not the first

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one to experience this, Like,
uh, my, myself, my team,

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I've also experienced this exact same situation, like like we we you know,

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I've had teams where we've been caught
kind of the same way by making

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this mistake or by not knowing the
information correctly, or by you know,

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implementing a strategy that we thought was
this way and it should have been that

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way. But like starting with like
saying hey, like so first and foremost,

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let me let me remove that feeling
of like this is just about you,

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and then this is something that you're
working through. So like, let

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me tell you the mistake that we
made and how we work through it.

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Now, let's take a look at
what you're working through and let's figure this

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out together. And so like,
those moments, I think, especially when

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you're leading leaders, are really important
for if you're if you're looking to build

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kind of the trust. And again
I'm not even necessarily talking about like being

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authentic, but more about the vulnerability
piece, Like, those are the moments

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that matter the most when you have
a leader or somebody who has made a

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mistake or is currently making a mistake, or they're trying to figure something out

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and they're looking for guidance or they're
looking for clarity on it. Those moments

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of sharing with them that we've done
it, that I've done it, that

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you've like like these moments right now, these matter a lot to say it's

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going to be all rights, right, because if I was able to make

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the mistake and figure it out and
survive it and be at this point,

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we're going to work through this too. So for me, those moments of

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vulnerability are I think the most important. And then right next to that are

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the admitted to mistakes. Yeah,
you have to own a mistake that you

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make as a leader, and you
have to do it publicly, and like

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if it's with a team of people, if it's if it's a person privately

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obviously, but like you have to
own those and own it as you should

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and apologize if necessary, and then
be really conscious to not make the same

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mistake again. Yeah, I agree
with that. I think there's also an

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element of asking for help as opposed
to working through something on your own.

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There's something about this collaborative effort that
strengthens a relationship with somebody that can't be

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achieved working through something on your own. I don't mean a problem that you

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should be able to get through on
your own, and you look weird bringing

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it up. But I know people
and I've done this myself, where where

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there's a problem I'm trying to work
through and instead of reaching out or asking

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for help, I'll work through it
on my own and I'll get through it.

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I'll figure it out and I'll get
through it and it's fine. But

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it misses the potential of their being
a moment where you can strengthen a relationship

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with somebody because of that vulnerability of
going to somebody and saying I'm struggling with

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this and it can't be once you've
figured it out, it can't be.

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I'm going to figure this out on
my own and then go, wait a

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minute, I missed an opportunity there. Let me go to somebody and say

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that I'm still further back in this
process and ask for their help, because

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that will not get that will come
off as incredibly inauthentic. I mean recognizing

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when you're having an issue with something
at the beginning and taking a partner in

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a peer or or a boss or
somebody or even someone who reports to you

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directly and saying, hey, I
think I remember you going through something like

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this recently or in the past.
Can we talk about what you did.

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I think I'm going through this kind
of same thing right now that I think

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can go a long way to doing
that. But you, again, you

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have to recognize it in the moment
that it's happening, and then reach out

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for that assistance when when you truly
need it, or when you when it

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can when it can truly benefit you, not after you've after you figured it

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out absolutely. And with that it
brings us this episode's one minute hack.

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But face a few words from our
sponsors. All Right, for this episode's

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one minute hack, we're gonna try
to answer the question from our listener who

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reached out to me on LinkedIn.
If I was trying to increase the perception

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of authenticity from people on my team, the very first thing that I would

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do is admit to myself that this
is about perception. No matter how authentic

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I believe I'm being, what they
perceive of me matters here because they're the

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ones giving the feedback. So the
first thing that I would do if I

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were you is I would pick two
or three people who you trust you,

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who you think will be honest with
you and have no problem giving feedback even

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if it is hard to hear sometimes
or even if they don't sugar code it.

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Pick two or three people, set
them down individually, and tell them,

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hey, I am working on this. This is something that I want

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to change the perception of because I
want to be authentic. I try to

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be authentic, and I'm getting feedback
that some people don't perceive me as being

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authentic. I want to change that
perception. I would love to know if

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you've ever felt that, and what
the interaction was that led you to believe

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that. I don't want to put
you on the spot, but if you

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so, if you want to come
back to me later and tell me this,

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you know, think about it,
but I want to know, and

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I want to I would love to
enlist your help and helping me work on

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this with me. So if you
if you see interactions either between you and

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I or between me and somebody else, and you think that's not authentic or

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that's you know, this person is
not being the real them, I would

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love for you to pull me aside
and tell me in the moment when it

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has happened, so I can,
you know, think back to what my

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interaction was and what I said and
what I did to try to take steps

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to make this better. This is
something I'm working on. Now. You

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have to make it. You have
to be real about this, and you

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have to actually want to change the
perception. If you're going to get very

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defensive when people give you this feedback, you're not ready to do this yet.

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But if you genuinely want to change
that perception, that there's no better

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way than taking partners and people you
trust right from the beginning and saying this

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is something i'm working on, please
help me. Yeah, it's a I'm

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a big fan of thinking about the
reality that we have to deal with the

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perception all the time, whether it's
an authenticity or vulnerability or approachability or whatever

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it might be. And I think
that you know what you shared is one

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of the best ways to do that, which is be upfront about it.

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Let people know, Hey, I'm
working on this. This is something that

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I'm working on. I need your
help. Right I'm hearing and understanding that

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people may not be perceiving me as
authentic and I feel that I'm showing up

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authentic, but I need help in
understanding that perception, So like, can

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you help me with this or what
are your thoughts or are things that I

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could do differently, because again,
the thing about perception is that it can

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be a rest many times it kind
of has to be addressed like one by

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one, and as you start to
show up to be more authentic, or

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people can say like, hey,
well, when you do it this way,

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or when you get into these meetings
and when you act like, you

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know, we set a goal and
that goal is so wildly higher than anything

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we've ever achieved, and then you
act like, no, this is easy,

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we can do this, like we
you know, like that feels like

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you're being in authentic. It feels
like you're not dialed into reality, and

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there may either be more explanation needed
or milestones to get there. But like

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those types of things, like you'll
get that information if you go out and

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practice and ask those questions and find
out what people are thinking or find out

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the moments where people feel like,
well, that's not really being authentic like

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that, that is the best way
to go about addressing something like this.

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Sure, sure, in your specific
example, I've been in rooms of leaders

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who have done that, and I
can tell, just because of the relationship

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I have with them and what I
know about them, that what they're doing

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is that they don't actually believe that
it's as easy as they're saying it's going

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to be. They're working through it
in their own head and it's the kind

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of thing where they're there they think
to themselves, well, if if I

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go into this thinking I can't do
it, then I can't do it.

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I need to go into this thinking
I can do it and kind of put

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that out there and in order to
make that happen for myself. Now,

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if you have to do that for
yourself to make it happen, do that.

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That's an internal dialogue that you have
with yourself. If you say it

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outward to the team, the team
doesn't know your internal dialogue. They just

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know what you're saying, and they're
going to take what you're saying verbatim because

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that's what that's the only thing they
have to go off of, and then

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that's when you come off as an
authentic So yeah, there are things that

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that you will work through in your
own head, and there are things that

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you say to the team. Know
that they will take what you say and

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run with it. Like whatever you
say, they'll they'll take it to mean

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that that's what you actually mean.
So so yeah, I work through those

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things privately and be able to say
to your teams, this isn't going to

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be easy, Like I think we
can do it. I don't know we

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can do it. I think we
can do it, but it's not going

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to be easy, and I need
help to do this. Let's do it.

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Let's do it together. There's nothing
better than than asking for that assistance,

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that help, as opposed to like
thinking that you can go this alone.

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You can do this alone. That's
that's the kind of the epitome of

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authenticities, needing other people absolutely,
and with that it brings us the end

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of this episode. This is hacking
your leadership I'm Lorenzo and I'm Chris It.

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We'll talk to you all next time.

